Protect My Car Reviews

I signed up for Protect My Car's services in case my car breaks. Also, some of the different auto warranty companies were too expensive. The reps at Protect My Car were nice. I got an oil change free one time and it was the mechanic that filed the claim for it. I’m paying a fair price for my warranty right now.

I got a service contract from Protect My Car because my car was older and I might need some repairs. Their rep was very cooperative and very informative. He told me all about the program. I filed a claim fifteen days after I bought it. All I did was turn over my information to my mechanic and he contacted them, and they paid their half and I paid my half. They had to replace the motor right away. I was very satisfied with the service package that I got.

At first, I didn’t understand everything that Protect My Car took care of. They didn’t tell me all the information on the first call. But when I called again to make sure what do they do fix, they broke down everything. And I like it. I've had the warranty for six months. So far they provided tune-ups. I file my claim through the mechanic because they could talk to them directly. But it’s not every month that I have to get this car worked on. They gave me something for the month of August, that I didn’t have to pay them. If I don’t have another going wrong with the car, they shouldn’t let me pay for the month of August.

The people at Protect My Car were helpful. They helped me out when I needed it. I got a warranty in case something happens to my car, and I went with them because they were cheaper than other providers. I could afford what they were asking. Their reps were nice and kind to me. Then when my car battery ran down, they took the information and sent someone over there to help me. The claim process then went fine and took me at least 45 minutes.

28 messages after I said no thank you to the first 1. I assume these are the guys constantly calling my phone as well. Will never do business with this company. I already get enough spam! Stop messaging me! I said no thank you repeatedly. You've earned this review!

I was googling and I saw auto warranties. I thought it would be a good idea to have. One thing went down on my car and I fixed it, and I figured there was more to come so, I signed up for it. The rep from Protect My Car did a good job. The transmission in my Dodge Charger was messed up and when I filed a claim for that, it cost a couple of thousands of dollars. Protect My Car paid half. Everything has been good so far and I recommended them to a couple of people.

Protect My Car called my phone twice in one day, seeking to telemarket a car warranty to me. They have violated both federal and state law by doing so, yet refuse to even discuss the matter with me. I wonder if they are aware that illegal telemarketing is a criminal offence in the state of Florida?

My car has over 140,000 miles and I didn’t have any warranty. I know how expensive it is if something breaks down. Protect My Car offered me three free oil changes which is a little more than other warranty providers gave. I went with them and the reps whom I worked with were specific with the things I was covered under. They did a good job explaining everything. The rep assured me that if I had any questions, Protect My Car would be there. I had a very good experience with them.

The insurance I had wasn't efficient enough, and Protect My Car covered everything else that I didn't have. When my car shut off twice on the highway, both happening within a week, they got me a tow truck and got the car fixed. However, I had to pay half price the first time. The second time, I paid the whole thing. They were dealing with Pep Boys, the people I took it to, and they didn’t tell me what was wrong with it. They just fixed it. Nonetheless, I've recommended a lot of people to them.

When I signed up with Protect My Car it was still different. It's like they cover 50% of whatever mechanical issue that happens on your car. I filed a claim about three times. Some of them are successful and some are not. When I was signing up, I didn't know or I was not told that there were some certain things that Protect My Car would not cover. If I knew that, I may not have signed up because most of what the warranty that I've seen so far cover almost everything but Protect My Car does not. Basically, they cover mostly anything that has to do with the engine.

I had a service contract for my vehicle before and it expired. I got another with Protect My Car and so far, they're good. I filed a claim one time when my tire blew out. The valve on it was broken and air wasn’t keeping in the tire. I submitted the claim over the phone and the rep I spoke with was good. At the time, I also got an oil change.

I've been a member of Protect My Car for five months now and so far, my experience with them has been good. They say like any breakage, I just have to pay $100 for the fee deductible, and everything will be covered. And I have an oil change three times a year. They gave me a good offer and others were too expensive for me. And this was like $60 a month. It sounded like it was a really good deal than other protection companies. My experience with their rep was really good as well. He was really helpful.

When I purchased my Protect My Car warranty, we had a few issues with getting me my documents. The guy sent it online but I had a problem getting it. So, he sent it in the mail like I requested. And then, they provided me with the numbers that I needed at the time. At first, I thought of cancelling, because I called them when I went to a particular place, and the guy I spoke to wasn’t very helpful. He said they gotta talk to the service people and not me. I told him I was at the place and asked if he wanted to talk to them. But then he said the service people need to call Protect My Car. He was very rude the first time. But the rest of the time, I just let the companies, wherever I went, to call them.

When I bought a used Kia, I submitted for information and I received a solicited call from Protect My Car. After getting their call, I did my best to get my best deal and it worked, and I put them to the test. They were simple and honest. What they told me that I was getting was the service and policy that I got and I was very impressed with them. Even the service department where I took the vehicle in said that Protect My Car was so easy to work with. They were quite surprised at how simple and efficient their team was in making payments and approving. So, I’m very pleased.

I had an older vehicle and I know I will need a maintenance request eventually, and Protect My Car was the cheapest and the best for me financially. The interaction with the rep was good and he sold me on the warranty. He hasn't steered me in the wrong direction so, it has been pretty good. I filed a claim for a compressor issue for the air conditioner and the process took a little bit of time but they were able to work. I paid only half the cost, which was good and it's what I usually do. It just depends on what kind of maintenance it needs. Overall, it was a very good job from Protect My Car.

At first, I was promised by Protect My Car that they would cover things and that I would pay nothing but the down payment. Then, I realized that I didn’t need it. I have paid repairs on my own without me having to even reach out to them, so I didn’t think that was convenient for me at the moment with payments. I didn’t like the way it worked out and it was not worth it. I haven't cancelled yet, but I didn't make the last payment and they called me back and said that I missed the payment. Basically, they're gonna cancel me on their own. Still, I’m satisfied with Protect My Car.

My warranty on my car went out and I was looking for insurance. I was looking under my AARP and Protect My Car was offered under that. The sales representative was very nice and very knowledgeable. However, I didn’t have a very good experience with the other reps. My car quit in the middle of the highway and it started up long enough for me to make it to the Nissan dealer. I tried to get Protect My Car on the line and the Nissan person said, “Well, I can get them on your phone because I gotta wait on other customers.” It wasn’t a real good experience because she was like, “Well, you should have called us.” It was a long process I had to go through. It took I don’t know how long to get a reimbursement.

Before purchasing a warranty with this company ensure that you understand their exclusion policy regarding fluids. Should you need a repair that requires the replacement of any needed fluid for completion of said repair be aware that per the exclusion portion of your coverage you are responsible for the cost. Your deductible plus these additional cost, shop fees and and any applicable item in which the company does not want to cover. My radiator needed to be replaced due to a leak in the top right corner, I was responsible for the fluids that had to be put back in to complete the repair. So, just be careful and read before your placed in a situation to have to cover the addition cost of fluids.

I needed protection on my truck and Protect My Car's price was reasonable. I used a different company before for another vehicle I had, but I got shafted so I dropped them. With Protect My Car, I'm very satisfied. During the purchase process, their reps asked me a lot of questions about my vehicle and everything worked out. They were very polite and we were able to do business. When I talked to them, it was on the money. They were great. Their customer service called me last week about my payment being late. I told them why and they were very understanding. As soon as I could find a certified dealer that will fix the part that I need, then I can go ahead and go forward with it.

My car is a ’98 and most companies won’t give a warranty on a car that old. So, I thought I would try Protect My Car and see how they were. My experience with their rep was very good and they gave me free oil changes right away. I submitted a claim and it took a little time, but it was okay. They covered it. I took the vehicle in for a repair. They said okay on the work that he did. Then he called them back because he found some other issues, and they said okay. So, they paid it.

Ok so long story short if you miss even one payment with them they drop you instantly. Lost my debit card, ordered a new one, forgot to update payment information BUT was still receiving reward points on my account even after the fact. Was in the process of moving received a bunch of mail yesterday with 1 notice (they claim they sent 3) in regards to my account being past due. It said my account was suspended not cancelled. Called up to make a payment for the amount that was due and was told I couldn't no longer do business with them... Despite me being beyond willing to make the payment they dropped me so I took my business elsewhere for a better rate, same incentives. So thank you PMC for allowing me to take my business elsewhere and save myself over $100+ a year since my bill with this new company is now a little over 10 dollars less than what I was paying with you.

I got a service contract for my vehicle, which is an older one and has 20,000 miles on it. If anything major is to happen, I don’t have to come up out-of-pocket with a full expense. Most companies don’t wanna cover you if you go a certain number of miles, and the payment is deductible when you have a lot of miles. With Protect My Car, it's 50%. So, if you're over 100,000 miles, they base the deductible on your mileage that you have on the car. So, they're gonna protect whoever. If you have 200,000 miles, you wanna be protected, and you probably just have to pay 75% of the price to fix the car.

I got an extended auto warranty so I could have my mechanical issues fixed in case I had any. Protect My Car had pretty good ratings so I figured they'd be the best bet. The sales reps did pretty good. The only thing is there were a few issues that I wasn’t too particularly happy with. My booster pumps went out in my truck. I took it in and Protect My Car said that I was just under the mileage part to where the contract had basically kicked in, which I understood. So I went on and had to fix it myself.

My vehicle is an older model that doesn’t have the warranty on it anymore. I wanted to make sure my maintenance would be covered and I happened to come across Protect My Car. They offered a good service and I took it. Getting everything set up was very easy. Last month, I filed a claim for an oil change. I’ve also had a few services performed with them. Filing the claims was very easy. I took the vehicle to the mechanic that I chose and they handled things from there. All I had to do was make sure I send over the signed receipts and everything was taken care of. Plus, they pay the amount that you’re expecting each time. I’m quite satisfied.

When a friend recommended that I buy a service contract, I thought maybe I needed it. I did my research beforehand and I already knew some of the stuff the Protect My Car rep was talking about. I just wanted to know if there was anything else they provided. And they did provide a few other things more than what the other one did, which was my main concern. The rep explained everything well and it was a great experience. I used to have CarShield and Protect My Car is 100 times better. I’m very satisfied.

I had a good experience with the Protect My Car rep I spoke with. They seemed like they knew what they were talking about and they were reliable. The explanation was great and when I submitted a claim, I just sent the paperwork, gave it to my mechanic and the approval took about a day. It was good.

Protect My Car helps with pre-existing so I signed up with them and the representatives have all been extremely kind to me. Purchasing the warranty was pretty straightforward and shortly after I got the policy, I signed up for a claim. I just called the claims department and told them the issue. I did a lot of customization into it so I already had a trusted mechanic and Protect My Car covered it. The warranty is beneficial and I get free oil changes. It’s 76 that comes out monthly and it’s well worth it. I've actually recommended Protect My Car to a couple of friends.

Protect My Car has very good customer service. I looked at them and another warranty company, and along with the better pricing that Protect My Car offered, they also appeared to be a little bit more patient and friendly. I've had a lot of questions and have gone back-and-forth with them on different things about my policy. They've been very cordial and helpful. They also told me they will stand behind everything they said they would do. My package includes oil changes, which I've done, and they honored that. They gave me a couple of technicians to choose from, and I chose the one that was closest to me. So far, what I've had done has been great. I would recommend.

My vehicle got water ingress on the injector and my claim was not paid out properly by Protect My Car. They looked at it and said they would only pay $300, but they didn’t give a reason to BMW that I know of. Protect My Car said they would be paying for certain things and they were not gonna pay for the rest. They should inform me as a customer and say why they’re only paying for that. If I get the reason, then it’ll be nice and I’ll feel better about it because I’ll understand why they only paid 300. Nevertheless, they did pay out and they did respond but I’m gonna have to give it up for now. At the moment, this is just an additional expense that I cannot afford so. Once I start work, I’m gonna sell this car and then buy another one. Then I would look into getting insurance again.

I have a plug-in hybrid electric vehicle and I purchased the warranty due to high mileage. I purchased it to cover all the electronics in my car. At the time of purchase, my interaction with the rep was nice, smooth and clear. But when I filed a claim, it was difficult and frustrating. I found out parts were not covered and I felt ripped off. They call something a navigation unit and when you use the word navigation, I think GPS. So I thought I didn't need it. It doesn't really matter if the GPS isn't covered. I have GPS. But the navigation unit is actually the center console which handles your air conditioning, your radio and the most important parts of your car. It's your car's computer and that's the part that broke.

I needed some type of coverage and when I got a call from Protect My Car, it came through as spam and I just answered the phone. I was still at work and I didn't have time to really talk about it when I decided to take the warranty. I came to find out there are better warranties than the one they offered, but I just left it alone. When I had a rack and pinion issue, Protect My Car replaced it. I had to pay my half before they paid their half. It was straightforward and I heard that it’s better coverage. Some companies pay 60, 70, but then, Protect My Car pays 30%. I’m paying $90 a month for something I won't use much and I’ve been doing this for a while now. I don't see my car breaking down, but I don't know when it will and for whatever the case may be, there is a benefit to it.

When the warranty on my vehicle was running out, I felt that I needed coverage. And I'm glad I came into contact with Protect My Car. I had good experience with their rep when I purchased. However, I changed to a different car, and the second experience wasn't as pleasant as the first time. Maybe the person was having a bad day. I thought about canceling, but I didn't. And so far, the warranty has been good. For what I needed it, it has been fine. I go into the dealership and the dealership deals with them about the claims, and then I pay the copay.

Protect My Car made it seem like their warranty was really nice and that it was a good deal. Their rep made it sound good saying that I wouldn’t be out of any money from my pocket. They also told me how to do stuff and they were cordial. They were cool for a minute, but then I had several problems with them. I paid around $640 to get a service man to work on my car, and I thought Protect My Car would cover it. I had to pay half of the bill, but then Protect My Car came back telling me that I had to pay more money for something else. I was out about $900.

I always had a service contract for my car but I found something that I could afford with Protect My Car. I couldn't afford the payment with my previous company. I made claims for two oil changes with Protect My Car. I’ve been doing my claims online. But I think I got the wrong email address and I had to call several times. On the last one, I had to call to get another email address and I called them to find out if they received what I sent. They told me it was there.

I made the mistake of emailing these folks from a Facebook ad, hoping to get a simple email reply. They are harassing me and now and call me from numbers all over the country 3 times a day so I can't block them. Doesn't seem like the practices of a legitimate company, either way I am purely disgusted.

The warranty that I had on my vehicle expired, so just to be on a safe side, I got an extended warranty. However, I was not satisfied with Protect My Car. I had taken my car to Acura, but the next time I went there to do my oil change and a few other things, I was told they were not gonna take Protect My Car. They said the last time was a headache. Protect My Car didn’t want to pay for their work and questioned everything. But because I have to leave there with my car, I went ahead and paid for whatever it was and got it over with. It’s supposed to be 50-50, as I was told from the beginning, but it wasn’t that. So I feel like it doesn’t make any difference. If anything happens and my car breaks down, I’m gonna end up paying for everything.

I saw the commercial, got Protect My Car and I feel more comfortable now. I haven't had to file a claim, but I've been getting all those oil changes and I get to choose my own technician. All in all, I feel securer knowing there’s a safety net and I’ll recommend them.

Protect My Car edged out my previous warranty provider enough for me to make a switch. They covered my needs. Customer service has been professional, quick and knowledgeable about the things concerning my issues or concerns. I hope to continue our tight relationship.

I’m extremely on limited on income. There are six people living in my home and we’re trying to live off of that. Also, the company I was working for kept my retirement so if anything major showed up, we were just shafted. I’ve got Omega and they say they cover all the stuff but they don’t cover anything. Protect My Car was more reliable than others so I took it out. It’s like buying insurance for the car. I hadn’t filed any claims against anything because I could cover everything up ‘til when I did. The gal from the garage that made the phone call was really impressed with Protect My Car ‘cause she said that they were the nicest ones she'd ever talked to. I finally had to make a claim on it, and they impressed me.

I liked what Protect My Car had to offer, and I had very good experience with them when I purchased the warranty. However, the guy who assisted me then didn't mention that it was gonna be 50%, so I didn't know that until I had to file a claim, but otherwise I like it. The claim process was fine. All I did was take my vehicle to the shop, and they contacted Protect My Car. Everything went well.

There was a promotion for Protect My Car, and it sounded good so I purchased a warranty from them. I had an all right experience when I submitted a claim. I did it over the phone and the rep I spoke with was okay. I needed a transmission and they helped me out. I went to the service technician and it worked fine.

Getting a policy is a good thing to do when your car doesn’t have a warranty and on top of that, when knowing that anything can take place at any given moment. You might be limited with funds. It’s always good to know that there’s a company that can actually help you out whether it’s 100% of the bill or even half. It still plays a factor. When I started, I got a phone call out of the blue and the young man was telling me about somehow, somewhere, my name came up in car protection. He was explaining everything and since I thought I needed it right then, I ended up going with Protect My Car.

Protect My Car has been wonderful. I signed up with them six months ago, and my transmission went out on my Nissan Altima. And they were very accommodating. Filing the claim was very easy. They allowed me to pick who I wanted to deal with to do the transmission. And they handled all the financing part, and it was seamless. They picked up half of the bill and that made it great on my out-of-pocket expense. And after that, I continued service with them, and I’ve gotten two free oil changes. I’m very happy with the service they provided.

I thought Protect My Car is pretty good, so I got covered through them. So far, dealing with them has been good. However, they could have explained their claims process a little better. I used the warranty once and the claim took a while to get approved. I had the service done first, then I gave the guy the information I have. After everything was done, he called the company to get the claim approved, and then he had to re-call again to have it paid. Protect My Car kinda messed me up, though. The service people had to explain everything they had to use, and when they said windshield wipers, Protect My Car made me pay for those. I had a coupon that included windshield wipers as a free gift to having an oil change but they still wouldn’t approve it because they don’t do windshield wipers.

I got 250,000 miles on my car, and even though I take good care of it, it's about time that some things will start happening to it. Protect My Car was the one that got in touch with me for a high mileage car, and it was nice that they made me feel at ease when I was purchasing the warranty. They were forthcoming and they answered all my questions. So far I've done an oil and lube change at Jiffy Lube, and that went smoothly. It's one of the places that Protect My Car has an agreement with, so it went really nicely.

Protect My Car is a very good company and I advise anybody to take them. I found them through my Medicare and when I was buying the warranty, everything came out perfect and good. It still is. Even the person I spoke to, I had no problem. I had an oil change on the 7th and I had an alternator put on. Everything came out right and I had a very good experience.

Getting a warranty makes sense. I was thinking either that or just save $50 every paycheck and if I have mechanical problems, I’ll go into an automobile savings. But with Protect My Car, there is the difference in half and it just about covers everything. I look at it as being a service for me and sure enough, it worked out when my starter went out. It took a little while but the mechanic was kinda panicky and he tried to price gouge. He said Protect My Car denied the claim but when I asked him how much it was and he said the price, it was no wonder. I told him I would have denied that too. The company is even a mechanic for our vehicles through our job.

I wanted to try out Protect My Car and the very sweet sales rep I talked to on the phone did a good job. However, I'm very dissatisfied. I thought they covered everything, but when I tried to file a claim for the catalytic converter, they don't cover that. I'm thinking about going to a different company because right now, it’s just too expensive than all they're paying in the past. There are companies out there that would pay more than half.

I bought a used car, one that's over 10 years old, and I thought it might be a good idea to have a warranty for mechanical failure. Protect My Car looked like they had a good record, so I decided to work with them. They were helpful and cordial as they discussed things with me, and it was straightforward. The coverage was well-explained and they told me the different variables. I understood the policy well after they explained it. They cover half of the repair cost for anything that is not wear and tear or due to it, like mechanical failure, but not tires or brake pads because those are gonna wear down all the time.

Ever since my dealership warranty was out, I've had an extended warranty. I switched to Protect My Car and I was very satisfied with my signup experience. When I had to file a claim, I called the company that I took my vehicle to and told them I have an extended warranty. I told the guy that I would call and I gave them the contract number and information they needed. Then I called the claims department, filed a claim and told them the day we’re gonna be filing a claim for my transmission. I wanted it fixed and the work was done in a timely fashion.

I figured I was gonna need an extended warranty sooner or later, then the rep told me that the warranty would protect my car throughout the period that I signed up for. He also told me how much it would be to protect my and my wife's car in case we had any mechanical breakdowns. He showed me a plan that was a little out of my price range, another one that was within and I went with the one that was in my price range. In terms of quality and cost, we all know that every car will eventually break down, so it requires repairs and getting the car back out as quick as possible is bar none the best thing that could happen.

I didn’t have an extended warranty and I thought it was something that I could possibly need, and it turned out I definitely needed it. The rep walked me through what Protect My Car would cover and he helped me out a lot. So, I got the Ambassador protection plan and it covered pretty much everything mechanical-wise. However, the wear items like brake rotors, brake pads, clutch, oil and tires were not covered. The rep walked me through what I would have to do to file the claim if I ended up getting the policy and then a week later or a month later, something happens with my car. I would have to find a shop to do it and then put the shop in touch with Protect My Car and that way they could take care of it, talk to the shop and see that going from there.

My warranty was expiring and when Protect My Car called, they gave me a little spiel which seemed like I good deal. I went with them and when I had an issue one time, I went with Pep Boys as my specialist as Protect My Car told me that was their preferred contractor. They called Protect My Car and got information. Protect My Car gave Pep Boys all the stuff and they have to run diagnostics prior to filing a claim to find out what's wrong with my car.

I was on a phone call and I heard the guy whom I was speaking with saying that purchasing a service contract was a good thing. I went with Protect My Car as they seemed to have a better option. I got my plan for oil changes. Now, I don't have to worry about anything with the oil. I just call their number and do nothing. My plan also has roadside assistance too. However, I'm on deferment right now 'cause I couldn't make my payments and Protect My Car garnished my checks. Still, having this warranty is great and I'd tell friends about it.

I had Protect My Car previously on one of my vehicles. I just wanted to continue and stay with them. I spoke with a customer service person who was very polite, and friendly. He was very energetic and I loved his whole energy. He did a wonderful job. I had questions and a couple of them were really repetitive, but he didn't get upset. He nicely and politely answered them and made me feel comfortable asking him anything.

I have an older vehicle with high mileage, so that needs more vehicle protection and we went with Protect My Car. I only use the warranty for oil changes, though. I called them because I was going to cancel but I decided not to. The customer service rep is pretty good and knowledgeable but they keep you on hold for a long time.

Protect My Car fixed my friend's car and I thought they were 5-star certified. I was in dire need to get my car fixed and I had no choice at that time. When I was getting the warranty set up, I wasn’t aware that I needed a whole lot of money in front to get it started, but they worked with me on that until I had the money. Still, the first part of getting my car fixed was a living hell because they didn’t provide me with the services I needed on time. Supposedly, they had ordered me a transmission and it was sent to the shop where my car was being fixed here in Denver, Colorado, but the dude that had it on a semi truck didn’t have the paperwork, so it had to be shipped all the way to Florida, where the transmission came from.

I decided to use Protect My Car and my experience with their rep was great. Also, I liked the free oil changes.

Protect My Car had great price and deals. The rep explained the benefits and claims process to me real good. When I had a claim, we got it done quickly. It was a great experience.

The car I have was over the required amount or the years so I really wanted to look into something just in case the transmission went. It was my biggest problem until I’m able to get a newer car. The Protect My Car guy called me and I happened to answer the phone. The first time I used the service, it was kinda confusing trying to figure out what was needed. I gave the number to the mechanic and he called Protect My Car and got the claim an okay. The second time was easier because I already knew what to expect. However, I couldn’t use it because I needed rear shocks and that wasn’t part of their coverage. Since getting the service contract, my sense of security has been fine.

I thought that Protect My Car had unlimited coverage but that was not the case. When I purchased the warranty, my experience with their rep was good but what was covered was not explained very well. Plus, I didn’t really read the fine print so it was too late. But when I submitted a claim, it was approved and everything was taken care of. However, getting some help was a very strenuous process. To get the claim approved, I had to call several numbers and got put on hold.

I called Protect My Car and I ended up getting an extended warranty from them. I had some work done on my car. I took it in for an oil change and they covered it. They give like three or four oil changes. I've mentioned Protect My Car to a couple of friends already.

Purchasing a warranty from Protect My Car was a good experience. Their reps explained everything that could go wrong, how much and all of the good stuff. Thus far, I've gotten two oil changes and a rotation. I've also filed one claim through my garage when my starter went out. I gave them my ID number and the 800 number to call. They talked to my warranty people and gave them the credit card number. Protect My Car paid 50% on it which is still better than me having to pay it all. I'd recommend them to others.

I have a used truck and I needed a warranty. One of my friends has Protect My Car so I decided to get one with them and purchasing the warranty was all right. Their reps were able to answer questions and I like the package they signed me up for.

Protect My Car was very affordable and I would recommend them. I was impressed with the quotes and what I could get with the money I pay monthly. The reps were very good and walked me through the process because I never had an extended warranty before. I was able to get some major work done and I ended up paying only half, which was extremely beneficial to me. They seem to have relationships with a lot of different vendors out there, so that’s very helpful as well. I took the car to the shop and they were familiar with Protect My Car, which was really good. They were very friendly and broke down to me how much I was gonna pay from the minute I got there. I was very happy with the results so, the process was very good. There were some issues as far as getting the parts, so that was what I was waiting for but everything was cleared that day.

I've had my auto warranty service with Protect My Car for about a year. Their customer service was nice and when I first chose them, they gave me free service.

My truck had so many miles on it and nothing was ever broken on it, so I figured it was gonna start breaking soon. I decided to work with Protect My Car. They just happened to catch me at a weak moment. Buying a warranty for my vehicle seemed like a waste of money and I’m regretting that I bought it. Nothing is still going wrong with my truck and nothing is probably gonna go wrong with it, and I’m still paying $100 a month. I could put that in a savings account so when something goes wrong with it, I could afford to fix it. I’ve been with them for seven months so that’s $700. I have gotten two oil changes, which were 70 bucks each, so I got some of that back.

Everything is going great with Protect My Car and I’ve already recommended them to several different people I know. With me being on limited income ‘cause I’m on SSI, a warranty would help me pay for major mechanical issues and everything else. I figured it was also a backup safety feature in case my insurance didn't cover anything. Protect My Car guaranteed that they covered half of all major mechanical issues such as motors, ball bearing issues, etc. It also included alignment. The main reason I chose them was I knew that they would cover their part as long as I covered my part. And it seemed reasonable.

My warranty was about to expire and somebody from Protect My Car called me back right after and explained everything to me so I went with them. Signing up was not difficult at all. I gave them the information and they did everything for me. The rep did very well and gave me all my options. She weighed everything for me. Also, they said I got the free oil change, so I got the free oil change.

The Protect My Car reps told me that if I can't do a claim, I can just take my car to the mechanics that are ASE certified, and have them call back to get my car. I went through the whole book and everything was good. Even before I got the book, it never took more than a day once I got the book to understand it even more. The process of filing a claim only took about 10 minutes, and then, the whole completion took about two days to get my truck back. They had to do a transmission rebuild, and then, Protect My Car gave me the option to get a new transmission. But I didn't want a new transmission because I want my original transmission to match my motor. So they had rebuilt it, and everything is still good ‘till today.

I have seen other companies that if anything goes wrong with your car, it will be fully covered. Hopefully, Protect My Car will get to the 100% stage instead of the 50% stage. But I’m a loyal customer, and I’m sticking with them. Signing up with them was a great idea, and it will help me in the long run, so I jumped on it. I signed up with Protect Your Car because they could save me money. Once the truck hits 100,000, then I’m on my own. But if anything goes wrong, Protect My Car will cover half.

I did some research on the internet and Protect My car had the best extended warranty. I had a really good interaction with the rep when I was purchasing the warranty. I didn't have any questions at the end of it. But it was not pleasant when I had to talk to the claims people. It was pretty rough and dry, and to the point. But it's how the business goes.

I wanted extra coverage for the vehicle that we have and the rep from Protect My Car was amazing. She was very bright, happy, very talkative, and explained everything clearly. My questions and concerns were addressed pretty well up until there was a mix up with our VIN when we tried using the oil change. We went into the dealership and we were stuck there for a while because they were trying to figure out what was going on with the VIN and that was like a whole headache in itself. But our vehicle needed the oil change, so we were just gonna pay out-of-pocket until at the very last minute. That was when everything got resolved.

When I purchased the warranty, I thought I was gonna get the oil changed for free every three months, but they actually said that I get three oil changes for a year. So it was all right. I've done an oil change and rotated my tires. I dropped my car off at the shop and they had to make sure I had a legit warranty. Protect My Car has to approve it before the shop can do it. My experience was all right until I had to keep on calling to make the third-party company verify the Protect My Car warranty.

I have an older car and the warranty has run out, so I needed to get an additional warranty on that vehicle. I was looking for some insurance and Protect My Car had a special going on at the time which I took advantage of. As far as using the service, the only time I've had to file a claim was when I had to get the starter installed. I called and they told me I had to pay half of the service or the repair. We got in contact with the dealership and the dealership repaired the part. They then called Protect My Car who paid half of the fee. I also paid my half and picked my car up. It was easy and I didn’t have any problems with them at all.

I called Protect My Car when I saw them on television. The rep that I talked to was very knowledgeable about the information that he shared with me. But it was a little difficult when I got the free oil change. The shop had to figure out what to do and how to do it. When I started with the procedure, I gave them the card that Protect My Car provided for us, and they had to call and type in things. But it worked out in the end. I’ve recommended Protect My Car to my sister.

Protect My Car helped me with the water pump, and they also covered the gasket. I showed the warranty to the mechanical place and they did good. I called Protect My Car to put a claim in, and they told me to just have the mechanic call them. So the process was fine. The reps were very efficient and they've done everything in a timely manner. I would recommend them.

I got the extended warranty from Protect My Car last April and their reps were excellent. I had to file a claim a couple of months ago and the process took about a day. My car got fixed but it turned around and got messed right back up. So I don't know if the shop did it right.

I've only used the actual warranty once and it was horrible. It took the people forever to call somebody back or answer the phone. And then the girl sat on the phone for like five hours. It took four days for a job that could have been done in two days, but they were waiting on Protect My Car. When I get my oil changed, I don't go to Protect My Car because they take forever to get stuff done. So I'd rather just pay the oil change and have my car right then and there. Overall, Protect My Car saves me money for any repair. If I have to, I'd try my best not to use them. I have a old car with a old transmission. So if anything happens, at least half of that will be covered.

I have an old car and I noticed it started breaking down. I purchased a service contract from Protect My Car but I don't know what is covered in this. The rep sent me the paperwork and emailed me for roadside assistance. Then, I went to get the oil and the tires rotated. But I just went and took the car and had it fixed. The power door motor burned out and then, I needed a wheel alignment on the back. Protect My Car paid $300, I paid $600. The rep said she would let me know what is all covered under the plan but they never sent it to me. Other than that, everything has gone well and everybody was nice and friendly. I'd recommend them.

I liked the plan that Protect My Car worked out with me and how we set it up in the beginning. They gave me pretty good numbers too so I stuck with them. And right when I was about to back out at one time, they lowered my payments. They went through on everything they said they were supposed to do. They explained the warranty well and there were just a few things left out, but we straightened that out by producing documents and updating the system. But other than that, it was fine.

The rep of ProtectMyCar did a good job of selling and it was a good idea so I bought it. I may have to cancel it because I bought a new car. But if I get to keep the car, I'm gonna keep the protection plan also. I bought a new Nissan Kicks, and it started out with my Avenger as part of the deal, and now, I don’t want the Avenger to be part of the deal because I may start using it to drive for Uber. So, I don’t wanna use my new car for that, which I don’t wanna put miles on it and it just make sense to get the Avenger back and use it. And so, I've already used their services and I think I made a pretty good decision because they have been very good to me. I've already recommended them to a few people. I've got a bumper-to-bumper, three-year warranty on my car right now. And when that ends, I will come back to ProtectMyCar. And I'd be happy to do that when the time comes.

My vehicle is old and has high mileage. The Protect My Car rep gave me the options and he quoted me the price. He was prepared and I was ready to go. The package I was given has been good so far. Protect My Car is great if you have a car with high mileage.

When they were explaining and telling me about Protect My Car, it was something that I needed and it felt like it will provide the protection I needed. The rep was very polite and was engaging in the conversation. And when I had a question, he answered my question. He was overall a good person. I've used their service once when I got my oil change. The place that I took the car was familiar with my protection plan. They just needed my number and said things that I needed to show them. They called and verified with no problem. It was taken care of. It has been good with Protect My Car so far and I have already recommended them to two other people.

Protect My Car takes older model cars, and they were very helpful and picked a specific good plan. The rep got me a promotion where I had to pay 25 down the first time and I would have the full 75 at the moment. The coverage was explained very thoroughly. I've used them for service and for an oil change, and though the process may take a little bit longer, everything works out once they get all the paperwork through. The quality has been amazing and fantastic.

It was a good deal with Protect My Car. It was the first time I’m going with an insurance warranty on a car and I went with them. Their rep did a good job and when I buy my next vehicle, I’m looking forward to calling them back and seeing if I could get the same policy opened up for the next car that I have. I would refer others to them.

ProtectMyCar's rep explained the warranty to me, and they told me I could go online if there was anything that I didn't understand or if I wanted any more details. The only claim I submitted is the oil change. The other thing that I wanted to submit which was for the brakes and they said that they didn't cover it. I also had a bad experience with their customer service. They told me that between the time that I purchased the warranty, and then, they were getting a new company they forgot to take out the payment.

I used Protect My Car one time to get an oil change and it was good. But one time, I had my car serviced but the service guy didn't accept it 'cause he wasn't familiar with it. I brought it to another place and Protect My Car handled the claim exactly like they said they would. I'm satisfied with their service.

I have a very good experience with Protect My Car. They did very good for me and I have no complaints with them. The quality of service was 100%. They were right on the money. Everything that I needed, they helped me with. I had an incident where my air conditioning went out and they walked me through everything. They told me exactly what I had to do. They told me to take it to where I wanted to bring it to and give them a call, and they took care of the rest. The rep let me know what I had to actually put in. He told me all the results of what was covered and what was not covered. He did very well on everything.

Protect My Car was one of the first companies that I saw so I called them. The rep was good. The coverage was explained well and it was pretty standard. Then I had an issue with my car that needed to be dealt with and I took it into the shop. The claim process seemed to be straightforward. The shop handled it with the warranty company and seemed like it went just fine. I had to wait for Protect My Car to verify their end and then they gave me an invoice on what I owed. I paid for it and then the repairs were done. The plan has met my expectations. It's done its job and I haven't had any issues.

I'm not completely satisfied with Protect My Car, and soon probably, I'll cancel my policy. They sent me emails, but nobody explained to me too much. Also, it's very difficult to call them. Last time I was in the shop, I spent maybe a half day to reach them. It was almost five hours just to try to reach the right person to make a claim. It's not acceptable. And while my car was in the shop, I used a three-day rented car, and I was just reimbursed only two days. Another receipt wasn't reimbursed. And recently, I had some problem with my car and they told me it's not covered. Their cover is just $3,000. It's actually covering nothing.

Protect My Car's sales associate was very informative. I had been thinking about getting an extended warranty for my car anyway so I went with them. When I needed an oil change, I took my car to the dealer that they suggested and it was hassle-free.

Protect My Car's rep was very informative when I was purchasing my plan. They were very clear in explaining things to me. One time, we were having issues with our vehicle and filing a claim for service on it with Protect My Car was fairly easy. When I picked up the car, service was already paid for. The service center did an oil change along with it.

When I signed up for the service, the coverage wasn’t explained to me very thoroughly. Protect My Car told me $98 and I was under the assumption that it was for a whole year. Now, they're billing me $98 a month. They said that it would cover renting a car and I had a rented car for two weeks. They said I will only pay for three days. I have an old van that needs an engine. I thought they cover the whole price for the engine but they said that they only pay half. As soon as I get this engine replaced, I'm gonna cancel my insurance with them. I'm very disappointed with them.

I got bumper-to-bumper motor and transmission coverage for over 100,000 miles for my vehicle but there are some other small defects. The warranty is gonna go out at 36,000 miles. I went to Protect My Car and listened to their gentleman who explained stuff. He was outstanding and I really admired him. There was a deal for $29 down, $40 some a month and that interested me. He put me in it and I figured it was a nice offer for bumper-to-bumper-full-coverage. Then, I saw that before I didn't have any off-road assistance and rental options. Protect My Car has that. Right now, I'm absolutely satisfied with my package. I like the program I'm in. It's a real value and I can't work on my vehicle's problem and I might not have the money. Protect My Car is a good thing to get into. I get three free oil changes a year and I'm well satisfied with them.

Protect My Car was so much cheaper. I got them for $55 a month, and I'm happy. Everybody else was reporting around $135 a month and more money to do what they do. Also, Protect My Car offers other services, and I can get the fifth year with them for free. They sent me a hard copy of everything because I’m very technically challenged and I don't use a computer. I did the free oil change. I went to a local merchant’s shop, and they called in and got the okay. I waited for not long at all, and I picked my car right up.

An Audi is very expensive to get fixed and that was why I acquired a service contract. Protect My Car was a lot cheaper than another one that had kept calling me and I was very satisfied with the package I was given. The whole experience was perfect. Their rep was cool and he knew everything that he was talking about. Then when my car went in the shop, everything was cool as well. The claims process was simple. I put the car in the shop and paid my half. Protect My Car paid their half and it was done. I had to get in touch with one party then get in touch with the other party. But Protect My Car was good about getting back in touch with me. From dropping my car off to receiving it back, it took a little bit longer than five days.

Protect My Car's coverage was well explained to me by their reps.

I had too many different people and channels at Protect My Car to go through in order to get a claim. When I went to get a free oil change, I was at the Avalanche place for over two hours, waiting on whatever they do in order to do the free oil change. It was tedious, not only to me but the shop. They were there on the phone and on hold for God knows how long. As a matter of fact, we had to do two phones. I was holding on in one line, and their shop manager was holding on in the other. He was in one department and I was in another. I just went ahead and paid for my oil change 'cause it took so long to get the process done.

I needed the services because my car is over 10 years old. If something happens, at least, I don’t have to pay the whole thing. I like that Protect My Car pays for 50% of the bill regardless of what it is. They also secure their part when they send the payment to the mechanic’s office so I’m diggin’ that. Then I’m on a fixed income and I’m only paying $50-something a month so it’s affordable for me. Plus, it’s just basic. Other warranty companies will pay for something, but not pay for the parts that need to connect with it. It gets so complicated. And I hate that they do that. If in case you need a part just to connect with it, some of them are not covered. You have to come out-of-pocket. Then what I was told is that others pay the mechanic for the amount for the cheapest part, and then the mechanics get frustrated with that. So they still make you pay out-of-pocket. It’s not that way with Protect My Car.

I have an older car, so I wanted to protect it just in case anything major happens. I got a warranty from ProtectMyCar based on what I heard over the radio and their rep was real courteous and very informative. But the only thing is when I have to file a claim I have to wait till I get connected with the right people. I had to stay waiting in line with the attendant right there.

When I was purchasing the Protect My Car auto warranty, the rep was able to tell me what was covered. But when I had my car serviced, it was slow when it came to paying for it. The first time, it took them some time. But on the third time, it was a little easy 'cause I knew what to do. Overall, I really enjoy the service I have.

I work in the car business, so I am familiar with warranties. The reps at Protect My Car were wonderful and they were very informative. I made a claim but then I had to withdraw it and get the money back. I wasn't very satisfied with that 'cause I had paid $400-something for the repair, and I paid with my card. But when they refunded me the money, they sent it to me in check form. I thought they had put it back on my card and I kept checking my account, then I received a check in the mail which I didn't like too much. Still, the overall process was easy.

Protect My Car is terrible, and I’m gonna cancel them. They don’t cover half the stuff that they say they cover. I went through the whole application process and wasted too much of the time getting enrolled. But when I was waiting at the mechanic shop, the shop said, “Well, they’re not covering that. They’re not covering this.” “Well then, let me just pay out-of-pocket.” So Protect My Car doesn’t do me any good.

I have a few cars and it’s expensive fixing stuff. Protect My Car offers a good deal including a rental car service, while most companies don’t. I’ve only used the service to change my oil so far and it went pretty good. The reps were very helpful.

Protect My Car was the only warranty provider that would do a car over 200,000 miles. I was having an issue with my vehicle and I took it in for service. There’s a couple of things I didn’t agree with the warranty itself. The service provider said it would be a 10-hour job. But Protect My Car goes strictly by the full 10 hours and it took the service provider 12 ‘cause they came into some problems. Protect My Car wouldn’t do the extra two hours. It was explained in the policy that they'd pay 50% of all repairs but they wouldn’t do the half price for the extra two hours so I had to pay two extra $100 in labor. However, they handled the situation pretty well.

Previously, I had an extended warranty with another company and they weren't effective enough. I wanted to give Protect My Car the benefit of the doubt and I tried them out. The rep whom I worked with was a good person and they helped me work it out. They were helpful and they explained everything to me. Though I'm comfortable with the package I got, I'm thinking of getting a better one later as I'm having electrical issues now and I haven't turned it a claim on it because I didn't want them to think that I was misrepresenting them. Still, I'd give this company a referral. I feel a lot safer knowing that if I have any problems, it's covered.

I've been with Protect My Car for over nine years and I have two warranties with them. The rep who assisted me was great and provided excellent service. When I take my car in to the shop, I give Protect My Car a Call. Then, I give the oil change persons the contract number after they put oil in the car. The process doesn't take long and it's easy.

I heard an ad on the radio a few months ago about Protect My Car. They were talking about getting your car covered, and the policies. I thought it was a good idea, so I gave them a call. The rep was very informative. I got a policy right there and then. I didn't have a detailed conversation when I got the package, but I got the gist of it and I knew the major points of it. It's a good package. I have to pay the 50% for my side but it is better than paying 100%. I have peace of mind that the car is under some kind of a policy that can help me in bad times. It’s a good thing to have for a person who is using their car for doing Uber as well.

I didn't like how the check from Protect My Car went too slow. I needed my car to go to work and they were not gonna provide a rental car because it was only a couple hours work. The mechanic says it gonna take two or three days because it was all of the time to get the car. So, I paid out of my pocket and it took them 30 days to refund my money. They approved the work but I didn't think 30 days was necessary after approving. Still, I received good quality service in the beginning and my experience with them has been okay. I've even asked some friends to get their coverage.

The rep that I talked to was outgoing and he made me feel that the coverage from Protect My Car was a great deal. It sounded real good after hearing what he was talking about. When I submitted a claim, the person who helped me knew what he was talking about. He told me to go ahead and gave me the number for me to call. It was taken care of right away. A rental was provided because they needed the vehicle to be there longer. I only submitted a claim one time, and the rest of the other times, Baxter did it for me. I'm very satisfied with Protect My Car. I like everything about it. There's so many different companies out there that was brought up to my attention. But Protect My Car got my attention more than the rest. It's the way they make you feel and the way they talk to you, and they're very knowledgeable.

Protect My Car came provided through my labor union, and I was satisfied with their specialist. They were professional and knowledgeable. I'm waiting for my car to get fixed now and making a claim for it was easy. Now I don't have to worry about a mechanic trying to gouge me. I've already recommended it to somebody.

The specialist I worked with at ProtectMyCar did a good job. I had my vehicle towed, and it turned out it was just a flat tire that I didn’t know at the time. Everything was covered.

The people at Protect My Car were all professional, courteous and nice. I'm satisfied with what they gave me. It's excellent value to have. It was a great overall experience.

I did an oil change and though I had to wait for my car because I don't live in the town, it wasn't difficult. The reps at Protect My Car were fine and overall I'd recommend them.

Protect My Car had good reviews. Their rep was very knowledgeable. She did a good job because I asked a lot of questions and she answered all of them. So far, I've gotten oil changes done. I just took my car into the shop, told the people there what I needed, and gave them Protect My Car's number for them to call. It was easy.

We’ve been maintaining our car pretty well so far but it was getting old, so we wanted to make sure that we had sort of an insurance for it. We did all the due diligence that we could. We considered an insurance so that in case something would go wrong, we would be covered and be able to take care of those issues. I am a business owner and I receive thousands of emails. On the particular day I received an email from Protect My Car, I saw something. I looked through it and it sounded good. They gave me an overview of what they were about and what the cost of everything was from that perspective. For me, it was a no-brainer to go with them. There are companies that say what they wanna do and not necessarily do it, so I wanted to at least try and see what Protect My Car was about. So far, so good in how they ended the bargain.

I bought a warranty for my Mercedes at ProtectMyCar and the price is much higher. The rep gave us the top one and we didn't need that one. I asked them if they have a cheaper one. I told them we didn't need the one with roadside assistance. We already got roadside assistance with our insurance. So they gave us a different quote. And it has been a pretty good package. They give the oil change and got another oil change for this year.

I have had the warranty three years. I’ve used it several times. They are excellent at selling you the policy and collecting the monthly fee. Their excellence ends and nitpicking begins. Previously I had a 1400. Bill and they covered about 300. Today I had a 600. Bill and they covered zippo. My temperature mixture broke and they say not covered. I had a blanking mouse crawl into the hvac system and have the misfortune to die there causing a helluva odour. Caused a mechanical failure. Protect My Car didn’t protect squat claiming it was a failure due to mechanics. These are folks out to get your premiums and then deny coverage as much as possible. Choose another company. This one is a dog.

I have written three letter to Protect My Car, LLC., regarding my policy that was cancelled: December 31, 2018. But, Protect My Car, LLC, withdrew/debit my bank account in the amount of $135.84, from January to March, 2019 and have not refunded my money and still getting bills.

Protect My Car has been diligent in every way where my vehicle and its service has been concussion. I even recall one incident where I had taken my vehicle to a shop that the Protect My Car staff weren't confident in because of his attempt to overcharge for the part and the labor and the Protect My Car staff were effectively adamant (they told this shyster off) and got me a more trustworthy repair company that provides better service and I still use that company to this day. Thank you Protect My Car. It's good to know that not everyone is trying to work your wallet over. Joining your company is one the best decisions I ever could have made.

Horribly Complicated and Time consuming service. Such a waste. Wait times on calls average 30-45 minutes which is ridiculous when you're waiting at the auto shop. AND you have to call about 6 times just to get a single repair done. MECHANICS HATE THIS COMPANY!!!

This is THE place to go for coverage. Select from 3 plan options with deductibles as low as $100. Covers vehicles for up to 5 years or 125,000 miles. Down payments vary. Includes roadside assistance, 36– 60-month payment terms and a 30-day money-back guarantee.

This Company continues to call me multiple times a day from many different area codes/phone numbers. I have answered the call in the past and asked to be removed from their call list and every time I have asked the calls increase to the extreme. It does not matter if I block the numbers because they use a different number each time. Stop calling people and wasting their time!!!

I work with this company for 7 months. It took them five months to get my car repaired. They insisted on trying to use used car motors. They had one motor and it was bad and had to be sent back. It took another four months for me to get my car back. They didn't want to pay the auto company that was doing the repairs for me. They had a hard time recovering their money. They still it. To this day have not been paid in full because of Protect My Car.

I did not authorized payment taking out my account and money was being stolen out of my account without my knowledge. So I call to ask why I was not given a answer. The customer service is rude. Supervisor did not attempt to research and attempt to resolve the issue.

I am using this insurance to help cover the repairs on a 2008 Subaru Outback, I purchased in 2018. The previous owner kept this car just good enough to run and pass inspection. So I needed to do a lot of work on it to get long term use. This required me to have a maintenance plan rather than an insurance that would only cover a perfectly good working car until it broke down. I really like working with a provider that allows me to cover repair when I can afford it. Working with a good mechanic shop is key in my situation. That I had covered. What I did not plan for was the expense of repairing this car and I am welcome to accept any help PMC provides. It also comes with a coupon reward program that does require some calling and planning. But once you get the routine it will work.

These people keep calling my work phone and asking for "Anthony". My name is not "Anthony" and I keep telling them they have the wrong number. But...here comes another call from a different area code. The fake pre-recorded girl that talks the first time eventually gets me to a real person and I tell them I do not own the car they say I do and my name is not Anthony but they still try to sell me a warranty. This seems like a scam and I would never work with these people.

Save your money. This company is taking people's money. You're better off saving your money every month than to pay someone who will not follow through and honor their word! All we’ve had is one excuse after the other waiting to get our vehicle that’s already been repaired. Still have not paid the repair shop. Monday morning we will be calling SIC in Florida ADA and BBB. That’s a fact!

I signed up for a policy one month ago in January of 2019 and I had heard bad reviews. I forfeited my $25 deposit for the first month. I didn't make any claims and I canceled the policy last week February of 2019. They then continue to withdraw money out of my account in amount of $90. When I call to complain they said they had no record of my call which is a lie. I told them that they were to refund the money and the sales person I talk to had the client. This is fraud and for them to withdraw money of my account when I'm not locked into any sort of contract. When I told the rep that I would chargeback with my bank he then told me he dispute it and then lie to the bank.

WATCH OUT SENIOR CITIZEN and MILITARY. I purchased Protect My Car’s warranty to provide a financial cushion for my F250 as it reached the high mileage stage. About 2 months in, I started a claim to have my oil cooler replaced, and it turned into the most protracted, confusing, and infuriating mess I could imagine. I called the customer service to open my claim and she told me she to take it to an authorized mechanic and let me know if she needed anything further. I never heard anything from them for a week, so I assumed all was well. The repair shop followed up with the email estimate, and repairs, and I had to call claims to ascertain the status. It was then I was told that I had gone about the process wrong, and wouldn’t be covered for the cost of repairs, the shop needed to provide labor hours and part numbers. I knew something was rotten about the company, At that point, I was annoyed, but knew the service wasn’t for me.

I took my car in to have some work done at a Honda dealer. I got a quote before I even told them that I had an extended warranty. Afterwards the dealer tried to get the claim taken care of as quick as possible but a 2 hour repair turned into 34 hours without a car. Was told the shop sent an estimate of around 626 so I paid 313 for the deductible and the next day they still had not sent the repair approval to the dealership. I had to contact PMC to have someone call and do this so my car would get repaired. After 7 more hours I was contacted by the dealer.

Looking at buying an older used car. Filled out info on 5 different extended warranty sites. Got a call back from 2 OTHER companies that gave me the info in less than 2 minutes. When PMC called me, I was on the phone with them for 10 minutes getting a huge sales pitch which included savings on non-car related junk which I don't care about and don't need (and never ends up being a discount anyway).

In July of 2017 I took my Ford F350 Super Duty Pick-up to a local transmission and auto repair because of issues detected in rear differential. Protect My Car pressured repair facility to use substandard Chinese made parts which the owner of the repair facility refused to do. Left in limbo, and finally directed repair facility to get it done as I needed the vehicle. Bottom line is United Services Contract Group (The Claims Adjuster Protect My Car) dropped the ball and it was only after suggesting I get the State Insurance Commissioner and Attorney General-Consumer Protection Bureau involved did I finally receive a settlement nearly a year later which was only for 18% of the total cost of repair. What a JOKE!!!

I chose to try PMC gold plan for 30 days. It initiated after 14 days. And they finally sent hard copy documentation after three weeks elapsed. I called to cancel after 29 days they were difficult to reach, even more difficult to get them to comply, attempting to continue to sell me on their services. Then they failed to honor their verbal contract and billed my credit card for additional month. They failed to honor their agreement with me and that would make them untrustworthy for them to hold up to their agreements. They are slow and inefficient regarding getting their customers documents, this might mean they are equally as slow in fulfilling their claims... Don't make any verbal contracts with these people, get a hard copy and read the fine print before you agree, you might need a lawyer.

I had two previous service contracts with Protect My Car for my vehicle in the past and have never called in for a need. But the first time I called in for a need was when the cylinders in my engine went out and Protect My Car declined the service. Then, they cancelled the policy which was after I paid for two full policies. They told me it was because I changed the wheels on the car. I asked them what did the wheel have to do anything with the cylinder in the engine. They told me that I made modifications. I told them I bought it that way from the dealership and I was told that the serial number says it was supposed to be 18-inches rim but I got 20-inched rim. I was looking at a huge bill to buy a new engine.

I purchased Protect My Car’s warranty to provide a financial cushion for my SUV as it reached the high mileage stage. About 6 months in, I started a claim to have my transfer case replaced, and it turned into the most protracted, confusing, and infuriating mess I could imagine. I called the rep to open my claim and she told me she would contact the dealership and let me know if she needed anything further. I never heard anything from them for a week, so I assumed all was well. The dealership followed up with the estimate, and repairs two weeks later, and I had to call claims to ascertain the status. It was then I was told that I had gone about the process wrong, and wouldn’t be covered for the cost of repairs.

I had high miles on my vehicle, and I had replaced just about everything on it. It would be nice to have some warranty if something went wrong. I Googled and I probably shouldn't have done that because I've gotten about 25 calls in the last month from various warranty companies and they all pretend like I'm with them. I find it very irritating. But the reps from Protect My Car were great. They were very polite, very helpful, and they returned calls fairly quickly. It didn't take very long to process the request for the repair so they saved me time and aggravation.

I got a service contract from Protect My Car for my son's car. It is an older vehicle, and it had a lot of miles on it. My son went off to college, and I wanted to make sure he was covered if anything happened. Last summer, the engine died and we had to have it replaced. The process was a little daunting to get it replaced. In fact, it's back in the shop but the shop is not going through Protect My Car to get help with payment with the garage. The shop had to go back and forth with them because the vehicle ended up being a diamond amongst all the other gems. It's one of four that was made in a particular month. Had it been the end of the year, it would have been one of the many kind of engines that they could get for this car, and that wasn't the case. It was a very particular engine that had to be put into it. As far as Protect My Car's customer service, they were knowledgeable. Everything worked out.

My sister was telling me about getting a service contract for my vehicle, and they had it for a while, so I decided to get one as well. I purchased from Protect My Car and my experience with their rep was great. He told me that if anything happened, I could call him and the people there would be right on it at the soonest time. So, I filed a claim when I locked my keys in the car and their reps were friendly and helpful. There was one incident where I paid the guy cash and to get my money back, he told me to call Protect My Car. But I tried to do it and it was too much. It was just $50, so I said forget it. At the moment, I still have car problems but my money is kinda tight. And the repair of my motor mounts is too expensive for me right now. Other than that, Protect My Car has been great and I’ve been trying to recommend my friends at work to them.

Protect My Car was offered to me and I needed a warranty, so I took it. However, it didn't compare well to the auto warranty that came with the car from the dealership that I had prior. The manufacturer’s warranty covered more at no cost while Protect My Car had a certain percentage. I used it just for the transmission. I had to contact Protect My Car and have them contact the transmission shop. Once they got them, everything worked out then I paid my deductible. I decided to cancel my policy with them because of the price, though.

Initially, I talked to a few companies but Protect My Car had answers. It was just a better experience. It was easier to do business with them so I went with them and the person I dealt with was very knowledgeable. He was very helpful in helping me weigh the pros and cons. Plus it wasn’t a high-pressure type of sale. It was more of a relaxed conversation. He just presented the value of what we were discussing.

I wanted to have a little extra warranty for my car and my mom told me about Protect My Car. Their rep was very nice, helpful and knowledgeable about the product he was trying to sell. He helped me pick the right one for my budget that will have more protection for my car. One time, I took my car to the shop and the shop sent over all the information that was wrong with my car. Protect My Car then sent the paperwork back for allowing the mechanic to fix it. They paid half and I paid them the other half. It was all handled in that one interaction. I had a good experience and I know that if anything happens to my car, I’m able to call and get help from them.

We have high-end cars, and Protect My Car was affordable for us. Twice, I’ve taken a different car under their protection and they don’t treat us fairly. I called them with a complaint and wanted to ask questions, and they blew me off, hurried up and got off the phone. One time, I took my wife's car in and I almost had to cuss them up because we sent the car all the way to North Hollywood. The people called in and gave them the pricing, and they denied it. I had to go all the way back to North Hollywood, get the car and bring it all the way back to Lake Elsinore which is almost a two-hour drive, one way.

I didn’t wanna be paying the full amount of service on a vehicle that was old and past warranty and Protect My Car offered me the best deal for what I was paying. I haven’t had any problems with the company, except for recently, I was kinda disappointed that they wanted the 50% deductible. It would be for the repairs that were done delivered to them versus to the dealer that I was working with. Previously, I paid the dealer his 50%, then he collected his 50% from Protect My Car. They changed the parameter of what they wanted to do and they ended up putting a new motor in the car, which I didn’t have a problem with. The problem is they gave more information to the service dealer than they did to me, and the information they gave to the service dealer was different than what they gave me. And in turn, they were charging me 50% of the initial cost.

I needed to take care of some repairs on my vehicle and I didn’t feel that I needed to pay the full price, especially when I first purchased the vehicle and within three months, I had to rebuild my transmission. I shopped around and found Protect My Car. There are other programs out there that might be a little bit better, but I already hooked up with them. And even though I looked around a little bit, I went for the first thing I found because I was in a hurry to get my vehicle fixed.

I wanted to have extra protection for my car and I couldn’t find any other provider so I got Protect My Car. I used them only once and I’m thinking about canceling it. When my car’s transmission went out, it was a big runaround. I had to be there with the company who was working on my car. Then, they couldn’t get a hold of the correct person at Protect My Car. They kept on transferring over and over. The whole thing went from being 10 to 15 minutes to a whole hour, just for the shop to get a hold of someone on their side to help out with the payment.

My warranty ran out and I got Protect My Car because of their price and their coverage. My interaction with their sales rep was great. He was informative, told me what I needed to know and convinced me to buy their product. They let me know all the things that were covered, and that's exactly what I needed to suit my particular year, make, and model of my vehicle. And it was better than the other that I had because I got the highest level of protection that I could from my year and the mileage. So I was all in.

I needed protection based on the history of my vehicle and Protect My Car had the lowest price. Purchasing the protection plan was fairly simple. I gave them the VIN number, they gave me the pricing based on the number of years I wanted to have the warranty and that was it. They helped me understand the pricing and the restrictions of the warranty.

I bought a car for my niece back in April of 2014 and when she couldn't keep up with the payment in April 2015, a year later, I took the car back from her. So, I noticed then that it is a German car, it’s a 2006, and I needed to have a warranty on that type of car. I always try to find other competitors that gave a better offer. With Protect My Car, I'll pay 50% for repairs and they'll pay the other 50%, and they deal with a facility who does the type of work and takes that type of warranty.