Protect My Car Reviews

The rep that I talked to was outgoing and he made me feel that the coverage from Protect My Car was a great deal. It sounded real good after hearing what he was talking about. When I submitted a claim, the person who helped me knew what he was talking about. He told me to go ahead and gave me the number for me to call. It was taken care of right away. A rental was provided because they needed the vehicle to be there longer. I only submitted a claim one time, and the rest of the other times, Baxter did it for me. I'm very satisfied with Protect My Car. I like everything about it. There's so many different companies out there that was brought up to my attention. But Protect My Car got my attention more than the rest. It's the way they make you feel and the way they talk to you, and they're very knowledgeable.

Protect My Car came provided through my labor union, and I was satisfied with their specialist. They were professional and knowledgeable. I'm waiting for my car to get fixed now and making a claim for it was easy. Now I don't have to worry about a mechanic trying to gouge me. I've already recommended it to somebody.

The specialist I worked with at ProtectMyCar did a good job. I had my vehicle towed, and it turned out it was just a flat tire that I didn’t know at the time. Everything was covered.

The people at Protect My Car were all professional, courteous and nice. I'm satisfied with what they gave me. It's excellent value to have. It was a great overall experience.

I did an oil change and though I had to wait for my car because I don't live in the town, it wasn't difficult. The reps at Protect My Car were fine and overall I'd recommend them.

Protect My Car had good reviews. Their rep was very knowledgeable. She did a good job because I asked a lot of questions and she answered all of them. So far, I've gotten oil changes done. I just took my car into the shop, told the people there what I needed, and gave them Protect My Car's number for them to call. It was easy.

We’ve been maintaining our car pretty well so far but it was getting old, so we wanted to make sure that we had sort of an insurance for it. We did all the due diligence that we could. We considered an insurance so that in case something would go wrong, we would be covered and be able to take care of those issues. I am a business owner and I receive thousands of emails. On the particular day I received an email from Protect My Car, I saw something. I looked through it and it sounded good. They gave me an overview of what they were about and what the cost of everything was from that perspective. For me, it was a no-brainer to go with them. There are companies that say what they wanna do and not necessarily do it, so I wanted to at least try and see what Protect My Car was about. So far, so good in how they ended the bargain.

I bought a warranty for my Mercedes at ProtectMyCar and the price is much higher. The rep gave us the top one and we didn't need that one. I asked them if they have a cheaper one. I told them we didn't need the one with roadside assistance. We already got roadside assistance with our insurance. So they gave us a different quote. And it has been a pretty good package. They give the oil change and got another oil change for this year.

I have had the warranty three years. I’ve used it several times. They are excellent at selling you the policy and collecting the monthly fee. Their excellence ends and nitpicking begins. Previously I had a 1400. Bill and they covered about 300. Today I had a 600. Bill and they covered zippo. My temperature mixture broke and they say not covered. I had a blanking mouse crawl into the hvac system and have the misfortune to die there causing a helluva odour. Caused a mechanical failure. Protect My Car didn’t protect squat claiming it was a failure due to mechanics. These are folks out to get your premiums and then deny coverage as much as possible. Choose another company. This one is a dog.

I have written three letter to Protect My Car, LLC., regarding my policy that was cancelled: December 31, 2018. But, Protect My Car, LLC, withdrew/debit my bank account in the amount of $135.84, from January to March, 2019 and have not refunded my money and still getting bills.

Protect My Car has been diligent in every way where my vehicle and its service has been concussion. I even recall one incident where I had taken my vehicle to a shop that the Protect My Car staff weren't confident in because of his attempt to overcharge for the part and the labor and the Protect My Car staff were effectively adamant (they told this shyster off) and got me a more trustworthy repair company that provides better service and I still use that company to this day. Thank you Protect My Car. It's good to know that not everyone is trying to work your wallet over. Joining your company is one the best decisions I ever could have made.

Horribly Complicated and Time consuming service. Such a waste. Wait times on calls average 30-45 minutes which is ridiculous when you're waiting at the auto shop. AND you have to call about 6 times just to get a single repair done. MECHANICS HATE THIS COMPANY!!!

This is THE place to go for coverage. Select from 3 plan options with deductibles as low as $100. Covers vehicles for up to 5 years or 125,000 miles. Down payments vary. Includes roadside assistance, 36– 60-month payment terms and a 30-day money-back guarantee.

This Company continues to call me multiple times a day from many different area codes/phone numbers. I have answered the call in the past and asked to be removed from their call list and every time I have asked the calls increase to the extreme. It does not matter if I block the numbers because they use a different number each time. Stop calling people and wasting their time!!!

I work with this company for 7 months. It took them five months to get my car repaired. They insisted on trying to use used car motors. They had one motor and it was bad and had to be sent back. It took another four months for me to get my car back. They didn't want to pay the auto company that was doing the repairs for me. They had a hard time recovering their money. They still it. To this day have not been paid in full because of Protect My Car.

I did not authorized payment taking out my account and money was being stolen out of my account without my knowledge. So I call to ask why I was not given a answer. The customer service is rude. Supervisor did not attempt to research and attempt to resolve the issue.

I am using this insurance to help cover the repairs on a 2008 Subaru Outback, I purchased in 2018. The previous owner kept this car just good enough to run and pass inspection. So I needed to do a lot of work on it to get long term use. This required me to have a maintenance plan rather than an insurance that would only cover a perfectly good working car until it broke down. I really like working with a provider that allows me to cover repair when I can afford it. Working with a good mechanic shop is key in my situation. That I had covered. What I did not plan for was the expense of repairing this car and I am welcome to accept any help PMC provides. It also comes with a coupon reward program that does require some calling and planning. But once you get the routine it will work.

These people keep calling my work phone and asking for "Anthony". My name is not "Anthony" and I keep telling them they have the wrong number. But...here comes another call from a different area code. The fake pre-recorded girl that talks the first time eventually gets me to a real person and I tell them I do not own the car they say I do and my name is not Anthony but they still try to sell me a warranty. This seems like a scam and I would never work with these people.

Save your money. This company is taking people's money. You're better off saving your money every month than to pay someone who will not follow through and honor their word! All we’ve had is one excuse after the other waiting to get our vehicle that’s already been repaired. Still have not paid the repair shop. Monday morning we will be calling SIC in Florida ADA and BBB. That’s a fact!

I signed up for a policy one month ago in January of 2019 and I had heard bad reviews. I forfeited my $25 deposit for the first month. I didn't make any claims and I canceled the policy last week February of 2019. They then continue to withdraw money out of my account in amount of $90. When I call to complain they said they had no record of my call which is a lie. I told them that they were to refund the money and the sales person I talk to had the client. This is fraud and for them to withdraw money of my account when I'm not locked into any sort of contract. When I told the rep that I would chargeback with my bank he then told me he dispute it and then lie to the bank.

WATCH OUT SENIOR CITIZEN and MILITARY. I purchased Protect My Car’s warranty to provide a financial cushion for my F250 as it reached the high mileage stage. About 2 months in, I started a claim to have my oil cooler replaced, and it turned into the most protracted, confusing, and infuriating mess I could imagine. I called the customer service to open my claim and she told me she to take it to an authorized mechanic and let me know if she needed anything further. I never heard anything from them for a week, so I assumed all was well. The repair shop followed up with the email estimate, and repairs, and I had to call claims to ascertain the status. It was then I was told that I had gone about the process wrong, and wouldn’t be covered for the cost of repairs, the shop needed to provide labor hours and part numbers. I knew something was rotten about the company, At that point, I was annoyed, but knew the service wasn’t for me.

I took my car in to have some work done at a Honda dealer. I got a quote before I even told them that I had an extended warranty. Afterwards the dealer tried to get the claim taken care of as quick as possible but a 2 hour repair turned into 34 hours without a car. Was told the shop sent an estimate of around 626 so I paid 313 for the deductible and the next day they still had not sent the repair approval to the dealership. I had to contact PMC to have someone call and do this so my car would get repaired. After 7 more hours I was contacted by the dealer.

Looking at buying an older used car. Filled out info on 5 different extended warranty sites. Got a call back from 2 OTHER companies that gave me the info in less than 2 minutes. When PMC called me, I was on the phone with them for 10 minutes getting a huge sales pitch which included savings on non-car related junk which I don't care about and don't need (and never ends up being a discount anyway).

In July of 2017 I took my Ford F350 Super Duty Pick-up to a local transmission and auto repair because of issues detected in rear differential. Protect My Car pressured repair facility to use substandard Chinese made parts which the owner of the repair facility refused to do. Left in limbo, and finally directed repair facility to get it done as I needed the vehicle. Bottom line is United Services Contract Group (The Claims Adjuster Protect My Car) dropped the ball and it was only after suggesting I get the State Insurance Commissioner and Attorney General-Consumer Protection Bureau involved did I finally receive a settlement nearly a year later which was only for 18% of the total cost of repair. What a JOKE!!!

I chose to try PMC gold plan for 30 days. It initiated after 14 days. And they finally sent hard copy documentation after three weeks elapsed. I called to cancel after 29 days they were difficult to reach, even more difficult to get them to comply, attempting to continue to sell me on their services. Then they failed to honor their verbal contract and billed my credit card for additional month. They failed to honor their agreement with me and that would make them untrustworthy for them to hold up to their agreements. They are slow and inefficient regarding getting their customers documents, this might mean they are equally as slow in fulfilling their claims... Don't make any verbal contracts with these people, get a hard copy and read the fine print before you agree, you might need a lawyer.

I had two previous service contracts with Protect My Car for my vehicle in the past and have never called in for a need. But the first time I called in for a need was when the cylinders in my engine went out and Protect My Car declined the service. Then, they cancelled the policy which was after I paid for two full policies. They told me it was because I changed the wheels on the car. I asked them what did the wheel have to do anything with the cylinder in the engine. They told me that I made modifications. I told them I bought it that way from the dealership and I was told that the serial number says it was supposed to be 18-inches rim but I got 20-inched rim. I was looking at a huge bill to buy a new engine.

I purchased Protect My Car’s warranty to provide a financial cushion for my SUV as it reached the high mileage stage. About 6 months in, I started a claim to have my transfer case replaced, and it turned into the most protracted, confusing, and infuriating mess I could imagine. I called the rep to open my claim and she told me she would contact the dealership and let me know if she needed anything further. I never heard anything from them for a week, so I assumed all was well. The dealership followed up with the estimate, and repairs two weeks later, and I had to call claims to ascertain the status. It was then I was told that I had gone about the process wrong, and wouldn’t be covered for the cost of repairs.

I had high miles on my vehicle, and I had replaced just about everything on it. It would be nice to have some warranty if something went wrong. I Googled and I probably shouldn't have done that because I've gotten about 25 calls in the last month from various warranty companies and they all pretend like I'm with them. I find it very irritating. But the reps from Protect My Car were great. They were very polite, very helpful, and they returned calls fairly quickly. It didn't take very long to process the request for the repair so they saved me time and aggravation.

I got a service contract from Protect My Car for my son's car. It is an older vehicle, and it had a lot of miles on it. My son went off to college, and I wanted to make sure he was covered if anything happened. Last summer, the engine died and we had to have it replaced. The process was a little daunting to get it replaced. In fact, it's back in the shop but the shop is not going through Protect My Car to get help with payment with the garage. The shop had to go back and forth with them because the vehicle ended up being a diamond amongst all the other gems. It's one of four that was made in a particular month. Had it been the end of the year, it would have been one of the many kind of engines that they could get for this car, and that wasn't the case. It was a very particular engine that had to be put into it. As far as Protect My Car's customer service, they were knowledgeable. Everything worked out.

My sister was telling me about getting a service contract for my vehicle, and they had it for a while, so I decided to get one as well. I purchased from Protect My Car and my experience with their rep was great. He told me that if anything happened, I could call him and the people there would be right on it at the soonest time. So, I filed a claim when I locked my keys in the car and their reps were friendly and helpful. There was one incident where I paid the guy cash and to get my money back, he told me to call Protect My Car. But I tried to do it and it was too much. It was just $50, so I said forget it. At the moment, I still have car problems but my money is kinda tight. And the repair of my motor mounts is too expensive for me right now. Other than that, Protect My Car has been great and I’ve been trying to recommend my friends at work to them.

Protect My Car was offered to me and I needed a warranty, so I took it. However, it didn't compare well to the auto warranty that came with the car from the dealership that I had prior. The manufacturer’s warranty covered more at no cost while Protect My Car had a certain percentage. I used it just for the transmission. I had to contact Protect My Car and have them contact the transmission shop. Once they got them, everything worked out then I paid my deductible. I decided to cancel my policy with them because of the price, though.

Initially, I talked to a few companies but Protect My Car had answers. It was just a better experience. It was easier to do business with them so I went with them and the person I dealt with was very knowledgeable. He was very helpful in helping me weigh the pros and cons. Plus it wasn’t a high-pressure type of sale. It was more of a relaxed conversation. He just presented the value of what we were discussing.

I wanted to have a little extra warranty for my car and my mom told me about Protect My Car. Their rep was very nice, helpful and knowledgeable about the product he was trying to sell. He helped me pick the right one for my budget that will have more protection for my car. One time, I took my car to the shop and the shop sent over all the information that was wrong with my car. Protect My Car then sent the paperwork back for allowing the mechanic to fix it. They paid half and I paid them the other half. It was all handled in that one interaction. I had a good experience and I know that if anything happens to my car, I’m able to call and get help from them.

We have high-end cars, and Protect My Car was affordable for us. Twice, I’ve taken a different car under their protection and they don’t treat us fairly. I called them with a complaint and wanted to ask questions, and they blew me off, hurried up and got off the phone. One time, I took my wife's car in and I almost had to cuss them up because we sent the car all the way to North Hollywood. The people called in and gave them the pricing, and they denied it. I had to go all the way back to North Hollywood, get the car and bring it all the way back to Lake Elsinore which is almost a two-hour drive, one way.

I didn’t wanna be paying the full amount of service on a vehicle that was old and past warranty and Protect My Car offered me the best deal for what I was paying. I haven’t had any problems with the company, except for recently, I was kinda disappointed that they wanted the 50% deductible. It would be for the repairs that were done delivered to them versus to the dealer that I was working with. Previously, I paid the dealer his 50%, then he collected his 50% from Protect My Car. They changed the parameter of what they wanted to do and they ended up putting a new motor in the car, which I didn’t have a problem with. The problem is they gave more information to the service dealer than they did to me, and the information they gave to the service dealer was different than what they gave me. And in turn, they were charging me 50% of the initial cost.

I needed to take care of some repairs on my vehicle and I didn’t feel that I needed to pay the full price, especially when I first purchased the vehicle and within three months, I had to rebuild my transmission. I shopped around and found Protect My Car. There are other programs out there that might be a little bit better, but I already hooked up with them. And even though I looked around a little bit, I went for the first thing I found because I was in a hurry to get my vehicle fixed.

I wanted to have extra protection for my car and I couldn’t find any other provider so I got Protect My Car. I used them only once and I’m thinking about canceling it. When my car’s transmission went out, it was a big runaround. I had to be there with the company who was working on my car. Then, they couldn’t get a hold of the correct person at Protect My Car. They kept on transferring over and over. The whole thing went from being 10 to 15 minutes to a whole hour, just for the shop to get a hold of someone on their side to help out with the payment.

My warranty ran out and I got Protect My Car because of their price and their coverage. My interaction with their sales rep was great. He was informative, told me what I needed to know and convinced me to buy their product. They let me know all the things that were covered, and that's exactly what I needed to suit my particular year, make, and model of my vehicle. And it was better than the other that I had because I got the highest level of protection that I could from my year and the mileage. So I was all in.

I needed protection based on the history of my vehicle and Protect My Car had the lowest price. Purchasing the protection plan was fairly simple. I gave them the VIN number, they gave me the pricing based on the number of years I wanted to have the warranty and that was it. They helped me understand the pricing and the restrictions of the warranty.

I bought a car for my niece back in April of 2014 and when she couldn't keep up with the payment in April 2015, a year later, I took the car back from her. So, I noticed then that it is a German car, it’s a 2006, and I needed to have a warranty on that type of car. I always try to find other competitors that gave a better offer. With Protect My Car, I'll pay 50% for repairs and they'll pay the other 50%, and they deal with a facility who does the type of work and takes that type of warranty.

I had Protect My Car service contract for a couple of years. The person I worked with was nice. He went through the whole thing with me and explained the details. When I submitted a claim, I had to call and speak with somebody, then you have to take it to a licensed place to have it done. Then, they need to call and get the approval. And although the claims process took longer than it should’ve cause of the back and forth trying to get all the information, the coverage is good for the price I was paying. I benefited from it. All my friends know about Protect My Car. I told them all about it back when I had it. But the cost has gotten higher and higher. In fact, I paid $50 a month. I called about my same-year car I got now with fewer miles on it. It’s a different car, but they wanted more than double my payment that I was on before. It's too high so I can’t do it now.

I bought a car and it didn’t have a warranty on it. I knew that I should have something that’s worth the buck after I first got the car because you never know how people took care of it before. I read some good reviews about Protect My Car such as they are reliable and they did what they claimed they were gonna do. They covered the repairs of 50% of the book value. I saw favorable reviews and wanted the warranty. I didn’t have any trouble signing up with them and the purchase process was pretty straightforward. They wanted money up front to get it started. Now I do an automatic payment out of my checking account every month. I don’t have to write a check every month so it's pretty seamless.

Having a service contract for my car seemed like a good idea. However, Protect My Car's protection specialist could have explained the contract better because I thought that I had full vehicle coverage. When I was talking to the guy, he said bumper-to-bumper. But then when I went to put in a claim because my motor went out, I find out that they only covered half and I had to get all my brakes redone, the liner and the calipers. Some of Protect My Car's specialists need some more education. I probably wouldn't have gotten the service contract if the rep would have told me that they only covered half. They didn't cover the engine and replacing the seals. That was another 300 and some dollars I had to pay myself. They only covered the engine block.

When the warranty on my car ran out, I figured a service contract would be a good investment. Protect My Car reached out to me at that time and when I signed up with them, my interaction with their vehicle protection specialist went well. I spoke with a representative when I had to file a claim and every time I called, someone was there to respond. They answered all the questions that I had and made it simple for me. Their customer service and the way they handled everything were very good. Protect My Car has different coverage plans and the pricing for what I have appeared reasonable. I probably have the wrong package for what I needed but I have had a good experience with them and they are a good company to work with.

I use my vehicle for a business and I need it to be running at all times. I don't have time for it to sit. I googled warranty providers and Protect My Car popped up. The specialist and I had to go back and forth a few times. I had some specific questions and I wanted to make sure the contract covered everything, and they were able to get back with me on everything. I wanted all the mechanicals -- the motor and the transmission -- to be covered, and that's what I got.

I purchased a contract with ProtectMyCar because if I have vehicle repairs, I don't want to pay for it out of my pocket. ProtectMyCar took care of me. They'll always do it without having any problem and misunderstanding. They answered all of my questions, and they were upfront with me. They did everything I needed them to do. I filed a claim once and they put a new motor in my truck. Everything went according to plan and schedule. My vehicle wasn't missing long.

I like Protect My Car's coverages and when I needed the warranty, they helped me out. They covered whatever I needed according to the terms and conditions of the policy. I filed a claim one time and they came out with their own payment. Everything was good.

We've been going on about two years with ProtectMyCar and initially, we signed up because a gentleman recommended them. When we had a claim, we didn't understand the process as far as what we had to pay first for them to take care of the business. Also, the policy only paid half of the cost of the repair and it took so long to get the car fixed. But ProtectMyCar's reps did what they were supposed to do and at the end, they've taken care of the business with us.

I activated a new credit card and during the activation, the promotion from Protect My Car came up and they transferred me. I talked to their rep and it seemed very convenient at the time. I was convinced easily and I took advantage of it. It turned out to be very good for me. The rep I talked to was very professional and everything was in order. Then, five months after the purchase of the program, my transmission failed. I called Protect My Car service and told me to take it to the dealer. I went there and they dealt with it. Everything with Protect My car was on time and if there were issues, they would always return my calls. They are very reliable, so I don’t have to worry about anything. If the car broke down, they have a towing service available. It’s a pretty amazing experience.

My car is a 2009 Cadillac and parts are fairly expensive and having help with the maintenance cost like that is a luxury for a luxury. Protect My Car was the first one that popped up on Google at that time when I was searching and decided to go with them. I filed a claim for my transmission and the mechanic told them that it could’ve been due to the radiator or the flood but because he mentioned flood, Protect My Car didn’t cover it. I had to pay $3,000 by myself.

I spoke with someone from Protect My Car over the phone. It was a good sales pitch and it worked out well. They were very professional at that time. However, nothing that was advertised actually really happened. If they went by the things that were prompt and what they have in writing, then they would be a great company. I had a repair done, but doing that, I had to do something to get them to honor their deal. And for one, I had one of their representatives, who told me that my car was down and that I should take it to the shop and have them assess it. I did exactly that. The shop called Protect My Car, and they worked out the deal and they fixed my car.

My warranty was expiring. My dad researched and he set the whole family up with Protect My Car. Last February, I filed a claim for the transmission and took the vehicle to a shop. My experience had been decent although I’m not planning on keeping this car much longer. Protect My Car's coverage was good for what it was worth but the issues that I’m having are not covered. Nonetheless, I have recommended them.

I didn’t have a car warranty. My son got Protect My Car warranty first so I went on and got one too. My interaction with the rep went really well. We did everything over the phone and he answered everything. And then, I had problems with my car. I took it in and got it fixed. The mechanic called in Protect My Car and took care of it, and everything went smooth sailing. After I got the car fixed, I got rid of it. I would highly recommend Protect My Car. You pay half and they pay half so you can't go wrong. Protect My Car is good to go with.

My car had a lot of miles on it. Protect My Car gave me a bargain for my warranty and negotiated with us. We also tried CarShield, but they were too expensive and didn’t even wanna bargain with the deposit and the monthly payment. My husband and I are both disabled and on a set income. I let Protect My Car know and they helped me out with the price. I was offered one plan, but I thought that it was too much and couldn’t afford it. The rep kept negotiating until he found something I could afford. Plus, he was nice on the phone and respectful. When I got my other vehicle, I went back to them and also put it up there.

I had a van, and I had the oil changed, then within two or three hours, my engine was blown. I couldn’t afford to have the engine replaced or find another motor that didn’t have as many or more miles than what my van’s motor had. So upon getting another car, I thought I wasn’t gonna have this happen again and I will be protected. And due to the age of my car, I knew that somewhere down the road I was gonna be having trouble. I got coverage with Protect My Car seeing that the price was reasonable and because it was very easy to connect with them.

Protect My Car's product seemed like a good deal and that was why I took it. Since then, they've helped me a lot. I filed a claim to get my oil changed and when I had to rebuild my transmission. They say what they’re gonna do and they’ve been telling me where to take it and to do what I needed to do. They did the transmission in my car close to a year now and it was a good deal. It was like $3,000 and they paid half of it so everything’s good so far. But I had a bad experience about two weeks ago. I brought my car to one of the places I took it to before and the lady told me not to bring my car back there anymore. But I don’t know what was the big deal with them when she had to call Protect My Car and get the job authorized. It was probably the wait, like she had to call to change my part and they had her on hold for a long queue. She couldn't business with me anymore. It was just something she said.

I got a service contract with Protect My Car for my then 11 year old car, with less than 50,000 miles on it, and my experience with the company has been excellent. I decided to do it because it was cancellable. Two months later, I had a major claim. I took the car to my BMW dealer and the mechanic had never heard of the company. Protect My Car then called, authorized the claim and paid. The dealer said they're one of the easiest warranty companies they've ever dealt with. Two months later, I had a second claim, and they did the same. So, I've been very happy. Their rep was excellent. What he described was exactly what I got. They've also done a free oil change and even did it at BMW cost which is part of what they warranty. And given the low mileage, we’re to do it once a year. The quality of service that we got was top rating.

Tried to get reimbursement for the rental car. Did not get anything. They first said that I have to call them and I have to pay upfront for the car rental to get reimbursement. After I called back they said, "Cant do it. You have to call us earlier." Similar instances happen with other claims as well. Not very happy with the services. They always try to find something where they can avoid paying us. And I don't have any guidelines where I could find for which I am allowed to get paid or not.

We have a 20-year-old truck with Protect My Car that I didn't wanna get rid of. When the engine went, we put the new engine in except that we weren’t expecting that after we bought the new engine, the transmission would go out in six months. The only bad experience with Protect My Car was the extended time spent on the phone. We called that claim in but a wrecker had to pick the truck up and there was a delay. The wrecker guy had a business to run and he was having to wait on getting approval to pick it up. The auto shop was also having trouble getting a hold of people and getting stuff verified. But everybody was nice.

Vehicle maintenance is expensive whereas with Protect My Car, I pay $67 for the platinum policy. You can't beat that. It is very good coverage too. In fact, I gave my supervisor the number for her to try to get a policy as well. Submitting claims with Protect My Car is also an easy process. I just put it to documentation and they do the rest.

As a service they are good, the customer service is good except for the fact they don't like it when I tried to cancel my policy. I told them I did not have a job and they still tried to get me to stay. They don't care if you have the money and it is very frustrating to deal with that. And they made me feel bad about it.

Our vehicle was coming over about 200,000 miles at the time and I needed to have some protection. Protect My Car presented themselves in a good manner. The vehicle protection specialist did a good job. He told me that what they would do is negotiate with the mechanic over what the costs were, and then they would pay what they felt would be a fair and reasonable amount. The cost from the repairs would come down for half of what I would pay without the service and that was enough of a sale for me because my car now has 282,000 miles.

My truck is getting older and I found Protect My Car and listened to what they offered. They fit what I needed and everybody there was professional and efficient. I had one repair done while I had the coverage and it was easy. They told me the choices of where I could take the vehicle and I took it to one of the places and didn’t have to deal with any of it. I just turned it over to the garage and they handled it through the garage. It worked out well for me. It was a $4,000 repair, so being able to split it with somebody was awesome. It was a good deal. It’s almost like having a rich dad who’s gonna help you out if things go wrong.

I did not have any coverage on my car. I googled some car warranty places and ProtectMyCar was one of those that came up. There was something with the engine of my car so I filed a claim with them and the process wasn't difficult at all. The quality of service was okay but I expected a little more.

Having an extended service contract for a vehicle is necessary so I got Protect My Car. So far, the service has been good. Filing a claim with them was easy and I like their quality of service.

Since I only run vehicles that are over 10 years old, not too many people would provide extended warranty. A lot of other companies wouldn’t touch that. But Protect My Car's package was nice. Their rep was really nice. He understood that I run older vehicles because it’s mostly cost-effective for a farming business that I’m in. And it seems like so many people want nothing to do with the vehicles as soon as they get to be five or 10 years old.

ProtectMyCar contacted me and at that time, I needed help in fixing my car so I said, “Yes.” Their reps were knowledgeable and when I submitted a claim to them, the process went really quickly. Once I got the car to the shop, they processed it within two days. I had to contact them a couple of times with a roadside assistance and with fixing my engine. I needed an engine replacement and they paid a certain amount and I paid a certain amount. It was a big amount but I understood.

Getting a warranty from Protect My Car was a good deal. Their rep did a good sale. I filed a claim for my sensors and the process went fine. However, I had an additional problem with my car, and I didn’t use my warranty because it was a little bit too difficult to use it. I didn’t know what the problem was with my vehicle, and it took a while for them to determine what it was. They ended up changing all my sensors in my vehicle, and I ended up paying for it.

Rude, terrible sales people. When they called and I politely informed the slow talking gabbing salesman that I needed to leave for work in a few minutes and I rather do this online, he hung up on me. When I filled out the form for info, I really did not want a phone call in the first place.

I had one outfit that I had insurance on and when my car went down, the mechanic was gonna put in a Guarantee motor that was rebuilt and had the warranties. If it ever broke down, Protect My Car would be responsible for the rest of whatever happened to the engine. They would take care of it, but no more money was coming out of my pocket. Their mechanic talked to them and they said it was a go, and I paid out $3,500. The mechanic called me and said that Protect My Car didn't wanna pay for a rebuilt motor and that they wanted to send me a used motor.

Protect My Car has good customer service. They listen to everything you've got to say. A few months after I took the warranty and made the payments, my car broke down and the problem I had was I was always on the highway when that happened. I needed a ride after my vehicle broke down and Protect My Car said they were sending tow people. But they left me out there on the side of the road for hours in the wintertime blizzard.

I was at a Meineke and I was getting my car fixed and out of nowhere, I got a call from Protect My Car. They were telling me everything that they could do to help me pay for my fixes and they broke it down in detail pretty well. At the time, my fixes were about 4,500 bucks but it was too late. So, I didn't get to use that advantage of them paying half of it. For another thing that I needed fixed though, their rep told me that when we were done with the fixes, to have the mechanic give him a call and that was exactly what I did. And they paid for half and I just had to pay for the other half.

I got ProtectMyCar when I first got my diesel truck. My wife told me it comes with free oil changes. I looked at how much it costs a month versus the oil changes, and I thought it was feasible. Everybody that I have dealt with at ProtectMyCar, has been very polite. The rep has walked me through the process of how you get pre-authorization before you get the work done. I need to have the shop call and get the pre-authorization before they do the work.

When my car's warranty was out, Protect My Car seemed to be the right choice to get. I spoke with their reps but then I was promised a lot of stuff on the phone that wasn't everything that I signed up for so I ended up not following through with the warranty. Supposedly everything would be free, including oil changes. The deductible was supposed to have been $50 but it ended up being $200. They didn't cover everything that was insured with the car if I needed to get a repair. One time, I had a claim for my car's ball bearing but they did not cover it so I had to pay for it out of my pocket. I had also kept calling back asking specific questions but they just bounced it around to different people. So if you're gonna get Protect My Car, you have to be real specific on what it is that you needed to call in for repair and make sure it's something that you need for your car. Otherwise, it would just be a waste of time.

I got ProtectMyCar to save on repairs on my car when I need it. I've done a claim for a few things already and it was pretty easy. One of the things was for the oil gasket for my car, and they have good service.

I walked through Protect My Car's claims process with my sister and her Lexus. She had to get a transmission and they took care of her 100%, which opted me to put the warranty on the older BMW that I had bought. At that point, the warranty that was already on my car expired. I also did it on my sister's recommendation and the representatives have always been very helpful. They've always made sure that I paid attention to certain things and that I ask questions where I was taking the car to. They pretty much walked me through the whole process and they've always been fair. In fact, when I had a claim, Protect My Car renegotiated some things that they thought BMW overcharged for and sent in parts that they could get cheaper than BMW. So I was very satisfied.

I purchased ProtectMyCar because of the age and the mileage of the used vehicle we bought. Everything was signed, sealed, and delivered during the purchase of the warranty. We put in a claim for the car's motor. We had already paid before we found out that we were supposed to send the money to them. He paid the mechanic, and the mechanic verified that he had paid him, and ProtectMyCar still wouldn’t honor it. They just told me they couldn’t do anything about him already paid, and if he didn’t send his part to them, then the claim was gonna be null and void. We didn’t have any more money to put out, so the motor didn’t get repaired by them. But any other actions that I have encountered with them has been pleasant.

I'm real happy with the warranty because the parts are expensive for a BMW. I put my car in the shop before and they paid half. I paid my half and it was all done. Plus if I need a tow truck, it's not out of pocket. Protect My Car would come pick the car up. They go through on what they say they're gonna do, and it's only $50. They're cheap and I tell everybody about Protect My Car. You can't beat it. The only thing I did have problems with is that when I tried to take the car for an oil change, everybody I took it to was saying that they don't accept the warranty. I got so frustrated that I went ahead and paid out of my pocket. I was told to save the receipt and send it back for Protect My Car to reimburse me. But I don't have time to even do that.

The rep at ProtectMyCar knew the program real good and they made me the best offer for what I was trying to insure. They were professional. I got the best price as well because at that time I had two vehicles. I had a claim when my transmission went out and it was fixed. I had to take it to the dealer and the person who was gonna fix it, went out and checked it out and found that I really needed a transmission. They went on and bought the parts. I had to pay $100, which was what they told me. It took about three weeks but they took care of everything. I was assured that they were gonna fix it, because I had the contract and they honored everything that they had offered.

Two different quotes from different dealerships for the same three issues that were supposed to covered under warranty, from a sensor to my transmission. ALL 3 issues denied. My dealership said that PMC approves less than 20% of claims. CANCEL TODAY!

ProtectMyCar took money off my card and I haven't received it back yet. When I got their warranty, they didn't tell me my car wouldn't be fully covered and that they would only take pieces of it. Because of that, I had to cancel and four months later, they took almost $300 off my account. Their customer service kept trying to tell me I used their service and that's why they took the money out. I told them that taking the money out was unauthorized and that they needed to return the money to me. They responded by saying that they don't owe me a refund.

I emailed Protect My Car for a promotion they were having on my vehicle for that mileage and then talked personally to them and decided to go with it. They took care of some front end problems, a water pump problem, an electrical problem, and even a totaled alternator. The mechanic just called, they had the parts and Protect My Car paid half. I loved everything they did for me. Protect My Car is a lifesaver and it has paid itself off. Go with it. In fact, my fiance has a 2006 GMC Envoy and if another promotion comes up where they would take this high mileage vehicle, I already considered adding it to my account.

I have a car that is a number of years old and not too many people will insure it. I talked to one company and they said they wouldn't touch the car. However, Protect My Car called me up and offered to insure my car, and purchasing the warranty was really simple. I gave them the specifics on the car and they came back to me with the price, and it looked reasonable. I knew I was gonna pass some work done and what it came down to was whether or not they would live up to the contract and if they would be fair and reasonable with the fees that they would allow.

My vehicle is getting pretty old and my other contract expired. I called Protect My Car and talked to them about what they did, what type of service they would offer, what they'd cover and didn't cover, and I was impressed. I went ahead and signed up with them. My monthly payments were affordable and they'd take it out like they were supposed to. Eventually, I had to use them. I was able to get the mechanic the information about the particular company and the 800 number. He took care of the claim from there. The mechanic told Protect My Car how much it was gonna cost to fix. I had to wait a while in order for the mechanic to get back and forth, and they talked about what needed to be done. It was covered and I had no problems. Protect My Car was excellent and came through for me with flying colors, that's why I'm still with them now. The cost was pretty fair and I didn't think that the amount was above and beyond what other companies charge.

I've used Protect My Car once and it was okay. We had a transmission issue in my car and I took it to the dealer. They used the warranty and Protect My Car paid for half. However, the transaction didn't go smoothly. When I initially called, it took them a long time to respond to me and to process the transaction. I also had to give them the card number twice and they had to give me their card number twice. They are worth the money, but their rates are a bit high. I was thinking about canceling the contract with them.

The price of ProtectMyCar was reasonable and I like the deductible. I had to pay 275 or 250 and that was a decent price. Their customer service people were helpful as well. They all bear with me when I was struggling. If you got problems or if you cannot pay, they give you a break. They’re a very reputable company.

Protect My Car approved a motor and said I had a motor that I could put in a truck. I ordered the motor, got it in, got everything done, and then they told me I gotta send them this amount of money and then they'll send it back to me. I'm a mechanic for a living and deal with at-the-market warranty. If the bill is $1,000, and it gets approved, the warranty provider sends us the $500 and the customer is liable for the other $500. But with Protect My Car, if my bill was $1,000, they'd want me to send them $500 and then they'd turn around and send the $1,000 for the bill. That sounded like nothing but a gimmick. It was horrible and it was a way for them to screw me.

I knew I was gonna need some repairs for my vehicle and with a service contract, I would not have to pay out so much out of pocket. A while back I was with a different company for a different car. The other company pays the claim off, but with Protect My Car I have to pay off half and they pay the other half. Nevertheless, the interactions with their reps have been okay. I've also used their towing service and they were prompt. I've used them once before to open my car, too. After I paid my part, they approved my claim and fixed my vehicle up.

The rep of ProtectMyCar was really nice the first time when he called me. I told him that I wanted to think about it and I would call him back. He said it was a super deal and to not let it go. He transferred the phone to his supervisor, and the supervisor gave me his name, his phone number and after that, if there was anything, I get to call him. ProtectMyCar was really good. I used them three times in a really short period of time

The original warranty for the car had run out and I wanted to extend it, although I didn't need the protection as the car was in top shape and I didn't use it that much. The things ProtectMyCar was saying seemed to be pretty good. Everything was good with the people who I've dealt with and gave me the service too. They were very kind and they helped me understand everything. The whole set up was just perfect.

Protect My Car sounded good. I pay $45 a month, and they pay half. The reps are fairly friendly but I don't like the fact that their man gives me a price at the dealership, and I send Protect My Car half the money, then they get my car fixed for a cheaper price, but they're not giving me my part of the money back to make the half. So as far as I'm concerned, that's a little fraud. When I make a claim, I take my car to whoever's gonna fix it, and they give me a price. They call Protect My Car and tell them what it's gonna cost to fix it. And then, Protect My Car will tell me that I need to give half. And the biggest problem is I have to wait until they come out and inspect whatever it is that needs to be done to the car. I have one car and I drive Uber, so it's my livelihood. So Protect My Car takes as much time as they want to come out, when in fact, I could get my car fixed in two or three days if they would come out.

I was in need of an oil change and one of the services ProtectMyCar offered was an oil change. I started out and then I ended up needing them for real for but then they tried to bill me twice. I can never get a hold of them to get someone who will cancel. Somebody actually laughed at my face and said, "I'm not gonna cancel your policy," and hung up on me. I have a witness to this. I've been trying to cancel with them for a long time, but they haven't withdrawn any money from my account so I haven't been worried about it at this point.

The first guy who I talked to at ProtectMyCar was very friendly. He handled things in a good manner and getting me signed up. But once I got signed up, there was no communication. The only part of anything that I got was a booklet to tell me everything that I needed to know. Nobody else came back and explained anything to me. I also didn’t like the way they worked. I had an engine issue with one of my BMWs. I filled out a paper at the mechanic shop and ProtectMyCar communicated with the mechanic. From there, I was given some paperwork to fill out, which I did.

I purchased a used vehicle and got ProtectMyCar. Their rep was nice. But when I called them for a claim I had to pay a high deductible, so I changed to a different company.

I have a BMW and the prices are typically higher when I have any kind of maintenance work on the car. Protect My Car seem to provide something, where out of the ordinary things that might happen to the car 'cause they cover it. The first plan I had was not the current plan. At first, working with them was difficult and getting approvals took a long time. They would say they would get the part at a better price, but it would be like a Chinese part and it wouldn't be a good part. My mechanic said he can’t warranty something that’s not good quality so I had to go back and forth with them a lot on things 'cause they would go get something cheap and I didn’t like that approach. My mechanic is typically a German car specialist, and he knew what the car should have.

I wanna protect my car because it's getting old. It’s getting to a 120,000. ProtectMyCar called me and their reps were nice, except that they are really not accurate about the timing of the refund. They just collected money from me and I didn’t get any paperwork. I felt that it was a scam, because I didn’t get any follow-up with anybody. I kept calling them, and it took six calls to get my money back after I cancelled.

I filed a couple claims with Protect My Car and they were very prompt. On the latest claim, I got a free oil change. The place I went to submitted the form and they took care of it. Also, when I got my warranty, the reps explained everything in detail.

Protect My Car was pretty good to me. They gave me no hassles and if I needed them for anything, they were there. The salesman told me what was covered, how much if something would happen to the car, and how much I would have to pay out of my pocket. I would recommend Protect My Car to someone else if they need it. Give them a call, and they're gonna be honest and tell you what you need.

The coverage from Protect My Car was better than some of the others and the price and everything was good with their reps. I had a claim and everything was perfect getting it set up but the communication between the mechanic and them was not very good. I had to be the go-between. When the mechanic was waiting on them to call, it was two or three days. I didn't want to spend that extra money getting a vehicle when he said it's only gonna take a day or two days. But it ended up being three or four days waiting on Protect My Car to call the mechanic back and they would say they called them. It lacks communication somewhere.

I work for a ridesharing company, so I decided to purchase a service contract for my vehicle. I looked online for an auto warranty provider and Protect My Car popped up. So far, my experience with them has been good. The rep that helped me in purchasing my warranty told me that the mileage on the car didn’t matter and I was happy about that because I do a lot of mileage. Sometimes, auto warranty companies tell their customers to deal with the repairs when they go over a certain amount of mileage. So, when they said there was no mileage limit for service, that sounded good.

I got ProtectMyCar because of its overall pricing, but I didn't get all of the coverage that I had before, meaning that I now pay more out of pocket for this plan than I did with my other plan. The sales rep caught me in the car and I spoke with them. They told me that if I didn't make a decision to accept it, they weren't gonna be able to give me some additional discounts that was being offered. They were persistent and I had to make the decision right then and there. I haven't had an issue with coverage. It's just the amount of out of pocket expense because mine is a 50-50 plan and before I just had a flat deductible.

I got an extended auto warranty for my vehicle in case something went wrong and Protect My Car's warranty was offered to me. But the problem was that when I took the vehicle back to the dealer that we bought it from and tried to use the warranty on it, Protect My Car refused to have any work done on it. They said the problem wasn’t a safety issue. They could have fixed the problem. The warranty wasn’t even on for 30 days. So far, I’m upset with the service and I’m not looking into getting any more coverage on the vehicle.

I bought a used car, so I figured that I wanted a backup. A service contract is always a good idea, but they're too expensive. I pay separately for my ProtectMyCar warranty by automatic debit and it's like another monthly car payment. I buy a used car for a couple thousand dollars. I don't wanna have an expenditure of 150 bucks per month on top of everything else on this warranty when it doesn't make sense. I might as well get a new car. I looked at the policy and it sucks. As far as I'm concerned, ProtectMyCar is a rip-off. They only cover major stuff like my car gotta be broke down, the motor has to be busted up in order for them to cover something. Having the warranty was a mistake. I learned from it, I paid all these money to them. I canceled them and I'm done.

I like the coverage that’s offered in my Protect My Car plan. Their service is good and the cost is worth it. Their rep asked me about my car and then, they planned up a monthly thing for me and tried to go around what I can do. I called their customer service to file a claim for something in the engine. They told me to walk in to where I wanna take my car and then they would submit the claim there. The process was easy and I got my car fixed.

I went through other companies and ProtectMyCar had the better price. But I wish I would’ve dug deeper because if you have something majorly done, ProtectMyCar only covers half of it. That helps, but I’ve been through other companies where they cover a majority of it. The customer service was good. I had a good experience with them. Once I made the claim and paid my half, ProtectMyCar paid the rest. It went well and smooth that way. They covered it pretty well. I would recommend them, but be cautious.

My car was getting a little older and when I was looking at the warranty providers, Protect My Car was a lot cooler. When I made the purchase, they just talked to me over the phone. That was it. The reps are also always nice to me and they give me all the information I need to know. Then when I filed a claim, it was quick and everything went well. I called and they asked me to take it to the shop who provided an estimate. I faxed it over to the reps and they got back to me about it. All in all, the repair process took no more than a week. I'm glad to know that if I need to go fix something, I can. Everything is good with Protect My Car.

I went to ConsumerAffairs and checked out ProtectMyCar. I'm in California and they're in New York so I was really skeptical. I looked and researched and then I called them and questioned the representative, and I was satisfied with their answers. The person that helped me get the warranty was very informative and told me what was covered and what wasn’t covered. When I had to use the warranty, they answered the phone, and they talked to the representative at the shop that I went to. They took care of all the business, and I was really satisfied with them.

I wanted some extended coverage for my vehicle and after looking at the pricing, I went with Protect My Car. I had a good experience in making the purchase and the coverage offered to me was fair. It worked for me too. I've had a claim and the process was easy. You can go to any shop and in my case, the shop called Protect My Car and took care of it.

The service contract on my car was out. It’s an expensive car and I wanted to keep it protected. I needed to get an extended warranty and Protect My Car was the first one that popped up when I googled, so I went with them. Their deal was 53 bucks a month and it was cheap. At the time, I thought that all companies were alike but now, I wish I did more research. After I purchased this plan, I never used it for two years and when I needed it, it wasn’t worth anything.

I wanted to cover the cost of the labor on mechanical and ProtectMyCar called me with the best deal. Their rep was knowledgeable. He went into everything - what’s covered and what’s not, and how much it was for different levels of service. The warranty has covered everything except for normal wear and tear, like belts and hoses. One time I filed for the window lock, then a transmission leak, and then I turned the car in for a coolant leak, but that was a hose so that wasn’t covered.

After I bought my transmission I put ProtectMyCar on it. I put a warranty on my motor when I bought it, and then I got ProtectMyCar also. My other warranty would cover my motor, but it wouldn't cover my labor. Since there was a warranty on the actual motor, ProtectMyCar said that they don't work with other warranty companies. They wouldn't cover anything and that was seven grand out of my pocket. Afterwards my trannie went out. We called it in and they asked 90 million questions. My guy kept trying to call them to get them to cover half of it. They never did and that cost me another $5,300 out of my own pocket.

My vehicles are older and I didn’t wanna get into doing a big, expensive, new one so I got an extended warranty from ProtectMyCar. I’ve got two vehicles with them. If the vehicle is worth $3,000 and you have something happened to it, and you have big-ticket item, that would cost you as much as the car. Whereas having that protection allows you to get it fixed, and not to have a major amount of your pocket. The beauty of it is that it allows you to keep the older vehicle rather than have to upgrade to something that is probably just gonna be a money pit. I don’t think the vehicles they’re putting out there are as durable like the older ones.

My vehicle had no warranty and because of its age, I decided to purchase a contract. I did a little homework and I felt that Protect My Car could possibly be the right fit. Their sales rep was high-pressure but for the most part, that was expected and it wasn’t anything that wasn’t ordinary. There was no room for negotiation with the contract though. But dealing with their reps has always been a decent experience. In the past when I’ve had an issue with my vehicle, I told them what the problem was and the technician called Protect My Car. Protect My Car said they would pay 50% of it and I’d pay 50. The process was convenient and they have always come through. The service provided was more than reasonable. 50% is better than having to pay it all, especially on my high-end vehicle. I feel good that I have something to cover my vehicle.

The factory warranty was expired, so I decided to get a service contract for my vehicle. Protect My Car was then the cheapest. The previous factory warranty covered more than Protect My Car does as Protect My Car only covers 50%. It would be very impressive if they could cover more than they already are. Nevertheless, I was able to compare, so I have no compliants. Also, when I filed a claim, it went pretty good. It was mostly the dealers who dealt with them and I just signed.

ProtectMyCar insures certain parts of the engine and a lot of insurance companies don't. I thought it'd be a good idea to have ProtectMyCar and purchasing it was simple. Everything was straightforward and everybody helped out. The reps knew what they were talking about and they were able to answer every question I had, so it's been a good experience. I was on a plan and they upgraded me to another plan which had more coverage and I like the price. It's affordable and fair, so I don't have a problem paying.

I needed an extended auto warranty and Protect My Car was the first provider to call my phone. Everything was good with the claims process. We had good communication. I was just wondering why I had to give out so much money if I had the warranty. I was also out of a car for two months ‘cause they had to find the motor for my car. But it was fine ‘cause they did what they were supposed to do. It was a great experience and they made me wanna keep my warranty. I wished that I would have kept it, but I didn’t have the money then. So, I’m trying to save up my money now to get my warranty back. I have recommended Protect My Car to other friends.

ProtectMyCar's coverage sounded like a good deal and since I made the purchase, my interactions with them have been really positive. I've filed many claims for every time I went in to get the vehicle worked on, and it had been easy at times but then challenging at others. There was some of the back and forth for the car dealership and it had been a little bit of a hassle a couple of times. But overall, ProtectMyCar is great.

Having some extra coverage is convenient and I was willing to take a chance with Protect My Car when I heard it for the first time. I was satisfied with everything and thought Protect My Car was a good deal until I needed a transmission. They had said the coverage was bumper-to-bumper, but they told me that I had to pay a $1200 deductible to get the transmission when the transmission was only $1600. It didn't make sense for me to pay it for the protection if I had to pay for the repairs so I canceled it. I'm an auto mechanic and I want to do all my own work. I went to a Pick-n-Pull and they had half off sales so I got one for $68 and put it in myself. Overall I used their tow services twice, one when the crank starter went out and the other when the transmission of my vehicle went out. The services worked perfectly at both times.

If you need auto coverage, Protect My Car is an excellent company. My warranty expired, so I needed a new one and given the price, they were my husband's choice. Compared to the coverage I have on my other car, they're a lot better. It would sound minute but my husband can get oil changes, and I can't with my other warranty. He also had some other work that had to be done, and it didn't seem like there was any problem.

To save on the car bills, I purchased a service contract. I tried Protect My Car and I liked it so I stayed with them. The specialist told me everything I needed to know and everything was good when purchasing the warranty. I took my car out for repair and the claims process was very easy. I called them and told them I needed to bring my car to the shop. Then they told me to bring it to the shop, then call them, and then have the shop people call Protect My Car when the shop figures out what the problem is. Protect My Car's customer service rep was excellent and I was happy about how he handled my situation. Having the service contract, I don’t worry about spending a lot of money if I experience a car trouble. The quality of their service is good.

My car was getting some mileage on it and I wanted to be safe. I had over 100,000 so it was time to get something to protect myself against major repairs. I got Protect My Car for my Ram truck. Their reps have always been helpful. They sent a book that explained everything out to me. I had a claim for a top end cylinder for my truck, and the mechanic was able to take care of the claim. With Protect My Car, it feels better to know that if something goes wrong, I can get it fixed for 50% off.

The protection plan that I had from the previous company only covers 50% of the car whereas my protection plan now with Protect My Car has bumper-to-bumper service. They were very professional and friendly. When I had a problem with the car, I took it to the Audi dealership, they got with them on the phone. They figured it all out between the dealership and the warranty company. I didn’t have to get too much involved. Everything was really smooth and very easy. I would recommend it to people.

A little over a year ago, I bought this car that said "'98". It's a Cadillac and I like the car. Protect My Car contacted me, I talked to them on the phone and decided to buy the program. I had some issues and thought Protect My Car might be a good way to keep the car going. I bought the policy in the summer of 2017 and didn't start using it until 2018. Part of it was I wasn't sure how to use it and I'm not that organized, so I didn't really have the paperwork together.

I liked what I saw at Protect My Car and in my research, their $100 deductible seemed pretty good. Also, they seemed like they cover more while the one I had in the past would cover half of repairs only. I had a couple of calls with Protect My Car's reps, one of them was regarding a payment, and my interactions with them were fairly good. They seemed to work with me a little and were kinda flexible. I've been pleased with them so far. The total cost was about $4,000 and the price could be a little bit better, but if something happens, it's better than spending $4,000 in another vehicle.

My warranty went out and I decided to get a new one. I liked that Protect My Car would pay 50% of whatever they could negotiate with the shop, so I went with them. Also, I have a friend that works up here who has been taking care of my car already and I knew that my guy wouldn't cheat me, so Protect My Car's deal was cool and would work for me. When I signed up, I had two cars, a Volvo, which was in good shape, and my Chevrolet. I got rid of the Volvo but I kept the warranty on the other because I still have the Chevrolet. However, I didn't realized that because I had rims on the Chevrolet, they'd only pay 25%. That was a big cut and I didn't know it until I did my first claim.

I purchased a Mercedes Benz with 61,000 miles on it and the service contract that ProtectMyCar was offering was fitting for me. I pay them $97 a month and if anything happens to my car as far as the engine, transmission, air conditioning, alternator, and laser key goes, it's covered. The only things I'm responsible for are the brakes, tires and tune-ups. I have filed a claim and their claims process is not bad at all. I also take my car to Keeler Mercedes Benz dealer up in Albany and they haven't given me any issues or anything. I pay my deductible which is $100 and they service my car fine.

I have a Ford with 180,000 miles on it and I was able to utilize Protect My Car's benefits for one significant maintenance project that I had last November. It covered a number of items that needed to be updated on the vehicle. Some of them were covered while some were not, but it was able to at least have a good share of items taken care of and compensated by Protect My Car. I also like the number of items covered by Protect My Car, more significantly the cost per month I have set up with them, the overall contract duration and total financing that I’m working at with them over a four-year period. I looked at this before and a lot of people get a lot of calls and marketing for them over the course of time, but I've been able to put together a list of things that are important to me and things that I can against other competitors. I was able to get a good price for the products and services I’m receiving from Protect My Car.

When I signed up for ProtectMyCar's warranty, their rep never explained the benefits nor how to file claims. However, when my Prius broke down on me, they told me I had to take it to the dealership. I called ProtectMyCar and told them that I wasn't satisfied with their services. Even so, they still call me and tell me that I owe them two payments. Another thing that got me upset was that they took three payments out of my account without permission. I don't want them to bother me anymore because I'm not going to pay any more.

I got a sales call from ProtectMyCar and was told what their warranty covered, and it was a good deal to me. The guy explained everything and gave me a price that was fair, so I decided to get it for my used car. I like the quality of their service and their coverage is good since they cover regular wear and tear as far as shocks and stress go, which is a big expense.

My vehicle is out of warranty. It has over 200,000 miles on it so I got ProtectMyCar for extended warranty. The reps I dealt with are very knowledgeable. I called them to let them know that I was taking my car in and they said the service center would have to call us once they discovered what the problem was. The service center then called them to tell them what the problem was and what the repairs would be. They agree on what the price is and once that happens and the car is repaired. ProtectMyCar will call me for half and I give them my half and they pay the service center the balance of the full amount and I just pick up my car. However, I'm starting to get a leak from my power steering and it may be a hose or maybe the seals and that's not gonna be covered. My car was at 2,000 so there was something ProtectMyCar didn’t cover. But overall, I'm satisfied and pleased with ProtectMyCar.

I needed to have a warranty on my car and somebody told me Protect My Car was a good company to go along with. Everybody at the customer support worked with me and talked to me. I was able to understand what I did not understand. On top of that, it was very nice to break it down to me, so I was very pleased with them. Everything went great.

Whoever called me from ProtectMyCar really sounded very nice and and I made the purchase because if anything should happen to the car, you could get it repaired. But when I went to get my stuff repaired, I was not happy and I cancelled the policy. But then I thought I would give them a shot. I tried to re-redo it but it was big old deal. So I just went to somebody else and now, all I gotta do is pay $100. If my transmission goes out, I can take my vehicle to a dealership and all my deductible would be is $100. They would pay the rest. They also cover a lot and it only cost me 100 bucks a month for both of my cars. I'm not too satisfied with ProtectMyCar.

When I bought a secondhand vehicle from Scott Honda, they gave the auto maintenance, but later said that I cannot extend with them. I had to search for a new warranty provider and I found ProtectMyCar as a good one. The rep answered all the questions, but nobody came and check for inspection because I had the continuity of the initial maintenance, and it was brilliant.

Protect My Car helps me pay. They put down half of whatever the cost is to fix the car so it’ll be affordable to me. They've really helped out a lot. It was hard to reach them though. When I tried to call them with the number I had, it didn’t work. Every time it’ll be a different number, which I didn’t like. However, once I got in contact with the right number, they really helped me. They were respectful and talked well. They're true to what they say and I just pay the payment once a month.

I had an older ’93 model vehicle. Most of the time, when I was coming in, I already had a car that was already needing work. Right away, ProtectMyCar already had a contingency plan set in place that could get me out of the bind, like paying just a quarter of what I have to pay for six years. The vehicle protection specialists took the time and identified themselves properly. When they used any verbiage that I didn’t understand, they took the time to break it down so I wouldn’t be floating through the conversation. Also, their knowledge and expertise were on point. Also their timing on getting the money to the dealer.

I needed a service contract for my vehicle and Protect My Car was convenient for me. It also helped out with some of the bills that I was paying for my truck. However, one of the claims I had with them had some issues. I was getting the runaround in the beginning, so I was kinda disappointed with that. They were taking their time about getting things done. Also, from what I was told one minute to the next, the process seemed to change up a little bit. That one incident kinda turned me away from them. And at this point, I am ready to drop the policy and look for something better because I felt as though I was being nickel-and-dimed on everything that was happening, which is not a good thing for me. I’m just paying the monthly fee every month until I get it paid off. I wouldn’t advise anybody to get it.

Getting a service contract for my vehicle was a good idea and yet everybody said it was gonna be a hoax but I proved them wrong. It wasn’t hard to purchase a warranty from Protect My Car. I just gave them the information on my vehicle and they started me up. I put it on autopay because it’s the same amount all the time and I know that that money is coming out every month. I have really been pleased with the work that Protect My Car has done.

ProtectMyCar is a great company and they do exactly what they offer. I was referred to them and when I enrolled, their reps were great. And when I filed a claim, they all worked out pretty quickly and everything went well. The warranty covers everything that I need to be covered and I'm very happy with its cost.

I was trying to keep up the maintenance on the vehicle and ProtectMyCar seemed like a pretty good company. The reps were friendly and professional. I filed a claim over the phone and the rep did a great job. First, I took the car to the shop and they ended up providing those cards that ProtectMyCar sent me. Then the shop called in, and as soon as they received my payment, they did the car immediately.

I wanted protection for my vehicle and ProtectMyCar was the first one that came up when I turned on my computer. I had a good service when I purchased it. Their claims process was difficult though. When I filed a claim for an engine work to my car, some people wouldn’t take the information. Nonetheless, the quality of service was good, especially the last mechanic.

I wanted protection for my truck, and I got a warranty from Protect My Car. I had the truck worked on a couple of times and it went smoothly. The process wasn’t bad. The repair shop called in and Protect My Car got the estimate. I had to pay for half of the repairs once they approved the estimate, and then the repair shop did the repairs. Protect My Car has been okay, and I’ll continue with them for now.

ProtectMyCar came across at a time when I was looking at renewing my warranty. I needed service and they seemed to give me a good offer. When I filed a claim, I did it with the mechanic. And then, I explained to them what happened. My car apparently misfired and the guy who gave me the deal changed my policy from a $100 deductible to 50% of what the charge is.

I had a high-mileage vehicle and my warranty had expired, and I couldn't get one for my vehicle. Protect My Car was 65 bucks a month rather than 120 a month, and I thought it might be a nice option. At first, it sounded really good for what it covered. I took it to my mechanic and showed it to him, and he said it sounded like a good deal. Then my car started needing stuff. It was a royal pain trying to get Protect My Car to pay and approve everything. Getting a hold of them wasn't easy and although they approved the claim, when it came time to make the payment, it was a major ordeal.

Protect My Car called me on the telephone soliciting. I told them that my truck has 140,000 miles on it and that there was no way that they were gonna give me a warranty. But they said they would so I took the deal and bought a policy for my 2000 Ford Expedition. They told me I could take the car in wherever I wanted and that the policy was like a health insurance. But when it came time to get it fixed, I had to give Protect My Car $3,000 upfront before they’d give the mechanic any okay to start working on my truck. I’m disabled and I’m on a fixed income, which I told them when I signed up. They should tell people that they have to pay in full before they'll pay the dealer. In the end, I lost my truck because of Protect My Car and that was how great they were for me.

I needed the extra protection in case something happens to my car. I purchased Protect My Car and everything went well at sign up. Their reps were informative, always helpful and available. Their customer service team has always been respectful and helpful too. Recently, I filed a claim over the phone and that process was easy. Everybody doesn’t accept them though. I have to go to a major dealer and I end up still paying a lot more even though I get a discount. The major dealers mark up the total so high. Still, the overall quality of the Protect My Car Service has been great. Since having the warranty, I know that if anything happens to the car, I will be able to have it fixed. They pay 25% and they even provide a loaner car for three days.

I wanted to get repairs done on my vehicle and the person who helped me sign up with ProtectMyCar was good. I just wish he would have found a better percentage instead of the 60% that he gave me. When I filed a claim, I had to go to the repair shop and give them the phone number to the claims department. They had to go through it, while I sat and waited almost three weeks before I finally got a response. It took the automobile people enough time to get things approved and then they told me that I got to pay for this and that. And while they would tell you what they've done, it took too long for a decision to be made and we're not happy about it. In the end, we got a little bit more done than what I needed to, but I cancelled a lot of things because this insurance is not enough to pay for the cost of the repairs.

I like Protect My Car. I've had them for a couple of years now and they're covering my Volkswagen CC. When the warranty on the car was running out, I needed to have an extended warranty and Protect My Car offered a lot more than other people. Whatever I asked the reps, they answered my questions. They are very professional. Filing the claim was a smooth transaction as well. The timing chain on the car got broken, so we had to take it to the shop and get it fixed. I had to get two services done on the car and the reps helped and did everything to make that happen. I called and told them what I needed. They told me what they needed from me and I gave it to them. So, not only was the shop able to fix the car, everybody worked together to get it done. Given my experience, I'm getting ready to call them to try to cover my other car.

Everything is going well with Protect My Car. I have an SL500 and a Jaguar S-Type R. They're expensive performance cars and the original warranties on them had expired. I wanted them covered, in case they broke down. A while back, I filed a claim for the Jaguar. They did what they had to do and did a good job.

Protect My Car didn’t live up to what they were saying. It was all just false advertising. I didn't really care for them because I had a bad experience with them. They told me that they cover certain parts and majority of things that they said they'd cover, they did. However, when I took the car to the shop and they did diagnosis, and I called back to do the claim, all of a sudden, it wasn’t covered.

I had an older vehicle and I was certain it would need some work. I wanted a coverage in case something went out or something happened with the engine or the transmission. After speaking with Protect My Car and several others, I decided that Protect My Car was the best suited for me. There are a couple of other companies that are better with the protection and they give you more for less, but Protect My Car was more convenient. Their rep was able to answer all the questions that I had. He even looked for whatever programs they had going for veterans and for the elderly. He looked to see where he could save me money and that worked for me.

When I first spoke with the representative from ProtectMyCar, I asked him if the warranty is gonna protect certain things in the car like mechanical stuff. He went out with a bunch of things and he told me, "Take this to protect this. If it doesn’t take you this, it's gonna take you that." The guy was promising and that got me confused. I didn’t understand why the cost was too high on one and too low on another, and they have so many other packages besides the one I chose. I was looking for engine and transmission coverage. They covered one claim for a transmission and it happened three months later after I got the warranty. They covered most of whatever their part was and I covered mine.

My truck broke down and Protect My Car was the only one I knew about, so I got a service contract from them. But I didn't get any information from the person who sold the contract to me and I had to call Protect My Car directly. Afterwards, they were supposed to send me a package but I never got it, so I ended up talking to another customer service person being that my truck was already broken. I filed a claim for an oil pump and they were able to help me out. They also sent me a couple thousand dollars. Overall, filing a claim with them was pretty easy and it was more a hassle on the dealer's end because they had to call, then I had to call Protect My Car. And after I paid Protect My Car, they'd cover the bill.

I had a BMW and knowing how costly fixing that type of car can be, it was best to have some extra insurance on it. Protect My Car knew about my case and handled everything efficiently. I had two different reps. The first guy had gotten fired but the next guy who picked me up was on top of his job. Everything was on time. A hurricane happened in Florida and things had gotten a little misconstrued and switched up in the computer system. The building in Florida wasn't there anymore so I had to wait for a little time for them to let the systems get back up and running and then everything was back up to par.

I had a claim with Protect My Car about two years ago when there was something wrong in the wheel of my car. Cavender Auto and Protect My Car agreed on an amount plus my deductible. When my son went to pick my car up, he called me saying that Cavender needed 500 more because they said that the extended warranty didn't cover a certain portion. I know the contract and information because Protect My Car sent the information to us via email to let us know what's going on. I told my son about it and he called back saying that it was already okay. Then I got into some financial difficulties so I was not able to keep the warranty. But now, I have a Protect My Car extended warranty for the second time. We're gonna discuss the price because I didn't have the VIN and the exact mileage on the car. They can check the record and see that there has been nothing wrong with the car. Their price seemed to be a little exorbitant but other than that I'm satisfied.

I had cars that were older in year and higher in mileage. I wanted to have some warranty on at least some of the major issues they might have because I can't get that when I have an older car. A rep from ProtectMyCar called me and he was pleasant and informative. I bought a warranty for two of my vehicles and I used it on one of them for a transmission. The claims process was easy and went fairly smooth. It was better than I expected. Everything that the representative told me was accurate, unlike the usual aftermarket warranties that say everything is covered except the problem. There were no surprises and I was well informed of what my coverages were ahead of time, so I was happy with it.