Protect My Car Reviews

Signing up with Protect My Car was awesome. It got down pretty quickly. With the warranty, I like having the free oil change. I used it one time, so far, last month. The process went perfectly. It was very quick and easy. Protect My Car is a great company. I didn’t expect it.

I'm a Christian and in May, I felt like the Lord was telling me to get an extended warranty on my car. So I saw an advertisement for Protect My Car. I called them and the lady I got was so wonderful. I had such a good feeling about doing business with them, and I took out the policy and the rest is history. They've just been such a blessing to me.

I saw in Protect My Car some of the benefits that come along with the packages that fit what I was looking for. I purchased the policy during the middle of the pandemic. The rep had to work from home. Despite that, the customer service was great. He did a good job of explaining the policy. And then when I filed a claim, they explained to me everything that comes with it. It went well.

My wife went with Protect My Car. She found a couple of them but Protect My Car had better ratings. That's mainly what I was looking at. After getting in with Protect My Car and actually experiencing car problems, that actually got taken care of, but as far as what they offered me, I'm not satisfied with it because of my first experience that I had.

I had oil changes through Protect My Car. Everything’s good. The rep who helped me when I purchased my warranty was understanding. He was really good. He went beyond. He had a lot of patience with me. I've been telling all my friends about the company. I tell them, “Go get them.”

I wasn’t looking into getting a service contract but the representative started talking about it and it sounded like a good deal. Then I ended up having to use it. I was two months or so into having the coverage. My car had engine malfunction and oil leak malfunction. The claims process was pretty simple. However, the staff itself was a hassle, but that has nothing to do with Protect My Car. It just happened to be that at this time, that shop was particularly backed up so the hassle of not having my car was an issue. Protect My Car immediately covered my car. They came out, towed the car, and got the reservation. All I had to do was go pick it up. Also, the wait time is kinda hectic in getting through the representative, but once you are through to the representative, everything is pretty smooth after that.

I wanted to have more protection on my car. It's a 2013. When I first signed up with Protect My Car, I was told that Jiffy Lube is one of the fastest ways for them to be paid and there's less work that they have to do in order for it to happen. There was also one other place but we don't have that inside of Utah, so there's no way I could go there. I'm only able to go to Jiffy Lube. I could go to anyone, really, but I was told Jiffy Lube would be the fastest way because they have the system at their shop and they could just run it through their system and get paid automatically. But they ended up having to call Protect My Car.

I liked that with Protect My Car, the down payment was easier. Initially, because it was so busy, my repair shop wasn't able to get ahold of them. I finally got ahold of somebody and the first time, the guy said, "Oh, well, we can't call them, they have to call us." But then today, the guy just went ahead and called them. That was pretty cool. Their customer service is legit and they're all nice. I've also gotten my oil changed. It was very easy.

I was with CarShield for about three years and all of that time, I didn't use them. I was paying about $80 or $90 a month. When my car needed towing, they were talking about how I gotta pay for the tow and they gave me the runaround. I asked if they could just give me a car and they said that they couldn't even give me that. They would have to go through a whole lot of changing. I said to forget it and that I would try something else. When I canceled, they gave me half of the money back.

I just started with Protect My Car. I read their reviews and they were pretty good compared to other people. The specialist I worked with was pretty nice, but he explained the coverage not too well. Other than that, signing up was pretty easy but they didn’t tell me that there is a gap time and a mileage time before I can use it.

My car wasn’t in warranty anymore. Protect My Car had great qualifications and benefits. Customer service was pretty good and very professional. They were pleasant and made sure that I was satisfied. I called like a month ago and they walked me through things and they explained everything to me. They told me the prices of everything. Everything came out exactly as they promised me and more. Since purchasing the Protect My Car, it's been very good. I know that if anything happens while I’m out of town, I could call and get someone to fix it.

They were pretty knowledgeable and they answered all my questions at the beginning. I've submitted two claims so far. They fixed the issue in the first claim and they covered half of the expense. Then I needed an oil change, which they paid for. The only thing was that when the shop or I called them, nobody could get through to them. It was near impossible. The one time I did get somebody, it sounded like there were kids in the background. It sounded like they were answering it from home. They said that they would have somebody take care of whatever I was talking to him about but they didn't.

I called Protect My Car a few weeks ago because I had a referral. I spoke to the young lady and she said she’s supposed to send me some gift card, but she said they'd send me some online type of thing and I never received it. I talked to her on a Monday, and she said to give her three days and I should have it. It is almost two weeks, and I never heard anything else back from her.

I considered the AAA warranty and Protect My Car, and ended up with the latter. So far, my experience has been pretty good. I went to a dealership for an oil change. And even though an oil change anywhere else would’ve been maybe 130 bucks while at the dealership it was $173, Protect My Car paid it. My monthly bill is 183 and I had just paid it. With the oil change, it was just kinda getting my money right back.

Protect My Car's salespeople seemed really knowledgeable about the contract and they were willing to send me a copy of the contract before I bought it. A lot of people won't do that. They actually covered my vehicle for a mileage that nobody else would cover. Usually, after you go over 150,000 miles, nobody would cover a car or truck. But they would.

I got a BMW that didn't come with a warranty from the dealership. At the time, I didn't buy an extended warranty for it. My fiance passed away last year and I needed to have some type of plan I can depend on if something happened to the vehicle. I went with Protect My Car and recently, I got my oil changed. I thought that things were good as I was not paying for an oil change. When I spoke to the tech and told him my vehicle was shaking, he told me that issue was covered. Because I couldn't get the repair done that day, I ended up having to go back to the shop the next day. The guy told me to call him when I got back to the shop and send him an email. He said he would take care of things.

I got a call from Protect My Car because I called to cancel the purchase. They told me they would pay $50 something. But one thing realized was when I signed up, they told me they did tire rotation but they did none of that. So, somebody’s lying. All I did was change the oil. They said that they would give me oil changes for me. The first time, they called this insurance company. It was free, but my thing wasn’t easy. “You’re saying you don’t want to tackle my car, then you’re lying. You’re telling me that I’m supposed to get a tire rotation and all this on the phone, but I’m standing out there, looking at my car, and you guys never fixed nothing else.” I won’t tell anybody to come. I’m would tell people the truth.

I have two high-end cars and I needed some kind of other insurance on it. Protect My Car only wanted to cover my Mercedes at 50% instead of 100%. But I understand. Everything is great. One time my ABS went out on my car while I was driving. I submitted a claim and it went well. It was done within five days. They let me use my own mechanic. Everything was done and taken care of. The only issue I’ve had is that we had staggered our payments and Protect My Car kept trying to pick it out on the same day, but someone fixed it. The reps at both times were very nice.

I have a very old car. It’s a ’97, and I knew I would have problems with it at some point. I have never heard of anything like Protect My Car before, but it seemed to be reasonably priced. The rep explained the coverage good. I’m happy Protect My Car changed who they used for roadside assistance. The first couple of times I called roadside assistance, it was bad. The provider could never help me, could never find my contract, and they were always really rude. After I told whoever I called in customer service about it, they told me that they got a lot of complaints and they were going to switch providers. And then the next time I called, it was a different provider and they were helpful.

I got an oil change through Protect My Car. I just gave them a call and things went through smoothly.

I used Protect My Car twice for repairs and it worked out the way it was supposed to. They gave me a price, they gave me what I had to pay, and they took care of the rest. But every time I'd call Protect My Car, I got to give them my niece’s number ‘cause that was the phone number I used when I first signed up. I told them to change it the last time I called them ‘cause they had overcharged me when I took a month off. I just got out of the hospital and I wasn’t driving my car and they gave me a month of payment off. But when they reinstated me, they charged me 89 when it should have been 85. They corrected it and they said that on the next one, it would be the original price, which was 85 something. It took their rep that long to change the number and put my number on there. Other than that, everything else was all right.

I wanted to save me some money. I talked to the Protect My Car rep that sold me the contract, and he told me how much I would save. I told him, “I don't get a check but once a month.” He said, “I can work out a plan with you as far as your budget goes,” and I I liked that. He worked with me on my miles ‘cause they are real high on my 15-year-old car.

Protect My Car was one of the first companies I heard over the radio, and so I looked them up. They have been all right. I, however, think that there are a couple of people out there that are a little bit cheaper with the same thing. I made a claim and they said they didn’t want to do it because it was an outside transmission, and it is not from a place that they wanted to do it, but it worked out in the end and they allowed me to choose where I wanted to take my car. But, I took my car back to the people there to repair because it wasn’t 100%. They did a transmission for me, and when I got it back I had a vibration which was not there at first. So now they are rechecking it to see if it’s something got to do with the service that they did. Also, half of whatever the cost was, I had to pay. I knew I had to pay something, but I did not think it was like half -- I thought it was more like a deductible.

I was looking at CarShield then someone referred me to Protect My Car. The young lady that I spoke with when I called the number was very nice. She convinced me that signing up was a good thing I should do. I'm so glad that I decided to do it. She was very clear in her speech, too. When foreign people call me, I can't get everything they're saying. I'm more about trying to hear them instead of what they're offering. It's a breath of fresh air. I'm an American veteran, grew up in the United States. I love those people too as people but when we're talking business, I'd rather talk to someone that speaks good English to me.

I cancelled Protect My Car because I was paying for a policy that did not even cover anything. They would pay for 50% on the fees and maintenance that I got my car worked on. They said that my car got electromagnetic shocks and that they would not pay for them. I was expecting them to pay half. It was too much stress for something that I was paying a month. They wanted me to call them this, they wanted me to get the bill, get the labor, and get a quote on this -- all that to tell me that, “We not gonna pay for it.” If the shocks go, they cover shocks, but they don’t cover that type of shocks. That was crazy.

A friend of mine had Protect My Car and told me about it. Signing up with them went real good. When I made a claim, I took my car to the shop and gave them all the information. And then, they called Protect My Car and went from there. The company that I took my car to wanted to redo the transmission but Protect My Car found a cheaper way to take it out. Protect My Car found somebody and they sent the transmission to the shop. The car was in there about a week. I had to pay half. But other than that, I was satisfied with everything.

What kind of insurance did I get myself into? Protect My Car just sent me a card. They didn't send me all the information of what they are gonna take care of and when I took the car in to have it done, I wound up having to spend more money. I had talked to the guy on the phone and I told him I was gonna take my car to Jiffy Lube to get my oil change and to get the air filters changed. He said to have the Jiffy Lube salesperson that would work on the car to call when I get there and get verified before they do any work, and he would make sure that it is taken care of.

I have an account with a site where you put a placard on your window to help with advertising and when I went into one of those emails, they had a link to Protect My Car's site for extended auto warranties. I signed up and it was simple and quick. My first claim experience was a great one too. When I was hearing some noise, I took my car in and they told me I needed some wheel hubs. I took my car to a mechanic and they reached out to Protect My Car, and they sent the claim through a few days ago. They contacted me, told me to pay my half, and let me know everything went through and that they will pay their half. It was really simple and everything worked out perfectly. I most definitely will be referring them back to everyone that I know.

two weeks ago I started up a policy for both my car and my daughters. I called to cancel due to sudden financial hardships. I had a CSM on the phone with me over 37 minutes. I cannot tell you how many times I told her I just needed to cancel. She kept telling me that I should not cancel and I was making a mistake. I had to get extremely rude more then once. After over 35 minutes she put me on a brief hold and came back to tell me it is canceled and that I should see my refund in 10 to 14 days. I understand wanting to sell a policy but this was too much, almost down right harassment. If it were someone else, they would have been in tears trying to cancel. I will not buy this policy down the road just because of the service I received over the phone. It is a shame because it was a good policy.

Before this pandemic started, Protect My Car explained to me that it was a good coverage, that you could save money if something was to fail. The guy that I was speaking with was really good. But then, he left a few things out when I first got it that I wasn’t in knowledge of, but we got it taken care of. But before that, he told me everything that I have and told me everything that was correct. He acted professionally. It was just some things that he left out that I think that he didn’t intentionally do. It was just we both were moving fast.

I thought it would've been better where you had some kind of card that you can show the people and then they get the claim number off that. I thought Protect My Car would give me a card, I could show it to the shop, and then the people will contact Protect My Car, but it didn't work that way. I had to get out and try to run this place, run that place, and try to find out. It just made me more upset because it wasn’t like they told me. And then all the places that they brought me to don’t even exist anymore. They all went out of business. So, I didn't find that it was just a good kind to use. One of them where they sent me to, the man told me he doesn’t do transmission. And all three places they sent me to didn't know anything about their service. So, I wound up going out by the mile out there and I had to ask the man to call Protect My Car so he could get the claim number, and it just was really a mess.

I heard of Protect My Car from a cousin. I only had one bad experience when I was purchasing the warranty. Other than that, it went great. I love it. I took my car for an oil change and then the shop called Protect My Car. When I went to pick the car up, it was already paid for. My claim went pretty well. One time, Protect My Car had an outage and my car was sitting at the place for hours. It was just a regular oil change I was getting, but we couldn’t get through the line. So, my car sat there at the oil place FOR six or seven hours because it wasn’t paid for. I ended up having to pay for it, and then I called. Protect My Car perhaps had an outage so they just refunded the money.

I signed up with Protect My Car and it went pretty good. I was told that I would get free oil changes. But when I took my car to have the oil changed, I was told that I would only be able to have three a year. Normally, to change my oil, I do it more than three times a year.

Protect My Car's advertisement popped up on the TV screen. They were the first ones that I called when it popped up and they took care of everything on the spot. Their reps were professional and they sent me an email that same day with some information on it. Everything went well. I received everything in the mail which gave me the company's website.

I just like extra protection. I wanted to protect my car. I thought I needed it in the future. I was driving and I heard on the radio, “You get a free oil change. Go to Protect My Car.” And I thought, okay, I would try it. And then I saw the site and purchased the policy online. At the beginning, I didn’t hear about the first drive so I was little under that and couldn’t get the service. But then, I just had a talk and then, they helped me with it. Also, I did a repair and then Protect My Car told me they could do the oil change with it. I like Protect My Car.

Everything's been great with Protect My Car. They were recommended by somebody and they gave me a good deal. They’ve been good to me. I got my oil changed and that was easy.

Protect My Car gave me a good offer. Their sales rep was great and she explained everything. I filed a claim for an oil change and the process was great too. Everything’s fine.

They called me and at the time, and it was right on time. The opportunity was just fine and they worked with me every way they could to make sure I was able to afford the warranty. It was great. A warranty is very good to have. It's very valuable because we don't have to pay completely the full amount of money that we would pay to get all the repairs done to our car. At least, we have somebody that will cover half the cost. When I had something wrong with my car, I interacted with claims and it was very easy. I went and took the car in and the problem had to do with the struts or something in the front of my car. Everything that was on that process to do with that situation was covered.

Protect My Car had a lower rate and I liked what they offered. The rep I dealt with was very respectful and helped me out in some way. He gave me the rundown of what I needed, what I didn’t need, what I could pay, and how much I could pay within my age frame, which is 65 years and older. Then he gave me some other things and told me about the rental assistance I’d have. So, I was kinda pleased.

There was one or two extended warranties available for my car but Protect My Car was best for the mileage that was on it. They were helpful. They assisted with getting the information over the auto shop where I took my car to have a repair done about two months ago. My car was overheating and the check engine light came on, too. They replaced the radiator and there was something else with the engine as well. We had to wait to see about that, the tech was telling me. That was a lot of money for that repair but I know Protect My Car paid half.

A letter came in about Protect My Car. I wasn’t really considering doing anything like buying extra protection, but a lady explained things to me so well. She convinced me that it did seem like a good thing to have and to commit to. It’s working out well. When I went to go get my oil changed, I gave the number that was on the card. The guy that changed my oil said it went through fast and he liked it. He said it wasn’t like a lot of the other ones that he had to deal with. He even had to turn some of them down because it took too long and it too much of his time.

When the person called to sign me up, everything kinda clicked into it. I went through CarShield years ago and they were okay but I had dropped them a long time ago with my other car that I had. So, I decided to look around and Protect My Car that was the first one that kinda caught my eye. Their rates are okay and I just keep paying them every month. I've only gotten an oil change through them. I called them and got it in. They gave me some kind of ID number and when I went the following day to the place where they authorized the free oil change, the guy had to call and verify it and speak to someone. Then, they were closed. So, I had to reschedule it for the next day.

I had an older modeled car and it didn’t come with an extended warranty. I came across Protect My Car by mistake. I was calling AAA and their phone number was a number off. Immediately when Protect My Car came on it said, “Congratulations. We have a special.” I thought it was with AAA so I listened to the spiel about the program they have and said, “Oh, I like it." After I signed up I said, “Okay. Can you connect me with tow service?” They said, “Ma’am, this isn’t AAA.” I messed up, but I gained the coverage. So I said, “Okay. Well, that was a nice mistake.” And so far I've gotten an oil change.

I received a robocall from Protect My Car. After listening to the rep a couple of times and then listening to what they had to offer, I signed up. I was also really pulled in by the oil change initiative and the rental for any issues. So, it has some great benefits. The process of signing up was really easy. I signed up on a promotion, which was a dollar around Christmas time. Apparently, I dropped out of the program because of finances the first time. This time, they were offering a $1 promotion to re-enroll.

I was contacted by Protect My Car and I spoke to their representative. The warranty and the coverage appealed to me. For any cost that I would have to pay out of my pocket, that would be paid for by Protect My Car. I had to have the rear wheel bearing changed in my car. I’m pretty happy with my services and what I got so far.

Protect My Car's customer service is pretty good. I filed a claim for my car’s gas tank. It won't let me pump gas on my car. The claims process was excellent.

I wanted to keep the car updated and so I got Protect My Car. Their reps answer phones saying that is Protect My Car and the calls are all recorded. Then if it’s not the right department, they send you to the right one where you need to speak with someone. You just call them and they give a quote on the kind of vehicle you have. The different make/models of the cars get different policies. I have a pickup truck so I get 75% of the price knocked down instead of 50. They let me know how much it’d be a month. But I have to put down before the service can start. Submitting a claim is pretty simple. I just call Protect My Car and let them know that either the car is in the shop or it’s about to be in the shop. They’ll say the shop has to call them and let them know that the car is there. If the car is getting work done and it’s over three to four hours, they will provide rental and all I have to pay is about 50 bucks. Overall, I’m satisfied.

I’ve always had a service contract and I’ve had it for a while since Protect My Car started it. In other companies, you have to go through loops and holes to get your car repaired but not with Protect My Car. I even had companies where I had the car done for a year and then a problem happened, and they told me that they couldn’t repair it because it was already going bad, which didn't make any sense. The rep told me everything I needed to know and it was good service. Any time something's wrong with my car, which is not usually all the time, I can bring my car, drop it, and they call Protect My Car and it's fixed. I pay my portion and it's done. They do give you rentals but I usually take my car to the dealer who gives me a loaner, so I don't need to go through them.

I called Protect My Car to see what they had, and they had what I wanted at the time. So far, I got an oil change but I haven’t filed a claim as of yet. I have talked to customer service when I wanted to find out about how I would go about the oil change, and they were good. They were really helpful. They did it quickly too because I’m an impatient person. Everything was fine.

I put my car in the shop this past month. I didn't like paying the 50%. I knew about it, but it was like they didn't wanna cover it at first, but I just talked with the manager to get it where they could cover it. When I was purchasing my warranty, they said it was gonna cover pretty much everything in the car. They explained it, but it just wasn't detailed enough. Other than that, everything with Protect My Car is okay. I did refer someone to them. They just got a policy started with them as well.

A friend of mine had an expensive car, and he said the best people to protect your car after so many miles is Protect My Car. The reps were really nice people. They get direct to the point and show where I can take it to get anything fixed. Just like if anything happens to my Infiniti as far as taking it somewhere, they say, “Don’t take it to no outside shop. Take it to the Infiniti in Birmingham.” And that’s what I’d do if anything comes up wrong with it. They're good people to be involved with and I’m glad I got coverage with them.

I was considering getting a warranty. I had other companies before, so I was giving Protect My Car a try. So far, it's okay. They have good customer service.

Sometimes what Protect My Car does is they try not to give you your whole amount that they promised, like if they’re supposed to pay half of it. They have tried to get out of doing that a couple of times for my husband. Protect My Car, a lot of times, is slow about getting back when you call them and tell them that the car is at the place and is being worked on.

I’ve been seeing a lot of commercials and some people are telling me that Protect My Car is a nice thing to have on my car. I spoke to their customer service and they were very nice and respectful. I got the extended warranty to have something to protect me in case something goes wrong with my car and that I won't have a lot of out of pocket costs.

Everything is working out great with Protect My Car. I got an oil change on them and when I had an issue with my car, it fell under what was covered. They took care of me with no problem. My only hang-up now is this virus because I’m not able to pay but they got my policy on hold. As soon as I get some money, I’ll be paying them.

I knew I was gonna need help with getting the car maintenance. My credit union offered Protect My Car and I decided to get it. Dealing with their reps was good and the supervisor that I spoke with was nice. I filed a claim for some sensors and they fixed it. The car is still in the shop though. Right now, somebody stole the back bumper off of it and the shop didn't even let us know. Other than that, the claim process is easy. I would tell my friends what Protect My Car will help them on and how everything works if anything breaks down.

For what I pay a month for Protect My Car's service it was pretty decent so I tried them out. And so far, my experience with them has been pretty good. We talked about free rotations and free oil changes and what the process was. We got that done. I had good customer service. I would suggest Protect My Car very highly.

I have a 2013 Hyundai Santa Fe. I purchased extended warranty but for some reason, I was paying all this extra money for my car but they wouldn't honor it. My mother has Protect My Car and has told me about them. When I first signed up over a year ago, the lady was rude. I wanted to get a full understanding of the coverage and she was getting an attitude with me. It was because she didn't really know, and I was asking her questions that people probably weren’t normally asking her. But the second time, a guy called back when I re-signed back up and he was excellent. He wrote everything down for me and he even got the coverage for a lower rate.

The phone number of Protect My Car was listed on an insurance packet that I received through work. And I usually don’t take calls from extended warranty people, but I decided to give it a call for some reason ‘cause I had looked into it just a little bit online. And my car is an older vehicle and I realized I need an extended warranty on it. I called and talked to the customer service representative that was really helpful and knowledgeable, and he got me to sign up for it.

Protect My Car has commercials on the radio which keep playing over and over in my head. Then one day, my car was getting up there in mileage and I thought I should sign up for it just in case. I'd rather have it now than wait till something happens to my car. Then I was always questioning if I was ever going to actually use it and if the $84 that I pay a month was worth it. But now, I see that it's worth it because it took care of my front axle last week. That service alone would've cost me out of pocket almost $1,200 and we even negotiated it to $1005 or $1012. Then, I only had to pay $500-something out of pocket and that was amazing. So I'm gonna go ahead and keep it just in case something serious happens. In fact, my alternator needs to be replaced now and I'm going to use Protect My Car for that. With this, it helps me and I'm able to pay it.

I wanted to be insured just in case I have any mishaps and everything has been good with Protect My Car. I filed a claim to my wheel bearing and it went okay.

I was looking at options and Endurance was the first one I came across. So I gave it a try and I had no problem talking with them. But I have some things that I was concerned about. I was actually thinking about them to get rid of the coverage because it seems it’s not gonna work out. I’m just not looking for additional car warranty right now. This is not the right time and this is not the right one for me.

I needed a warranty and I talked to Protect My Car, and the warranty sounded okay. It covered a lot of stuff, and it wasn't too expensive. I did one claim so far. It was pretty decent. They didn't cover anything on it because the part wasn't covered under warranty. But when I renewed my policy, they gave me free oil changes, which was cool because I drive a BMW. Everything went fine and between the dealership and them, there were no issues.

Protect My Car called me and I enjoyed the conversation with their rep. I also enjoyed the offers and it was what I needed at the time. It was wonderful and in the end, I agreed to get the warranty for my sister's car. It's an older car and I didn't want her stranded without a car. The quality of their service is good and I feel I can depend on it.

You have to go to some shop, they put the estimate, then they approve it. Then the guy calls me, comes down and fixes it. Sometimes he leaves the car over there to fix it. But I’m gonna be out in couple of months ‘cause I have to buy a new car. I don’t want to put too much money. If it’s a $100 bill, I pay 50, they pay 50. Every month, I pay 137.

The person helping me at Protect My Car was very good. When I filed a claim, the process was okay. Something had happened and the techs had to put a starter or something on the car. They paid for my starter, the oil change and something else. I paid out of pocket for the stuff that wound up being wrong with the car. I paid $3,000 and something. Protect My Car paid seven.

Vehicle repairs are very expensive. I was reading things online and Protect My Car sounded pretty good. It is reasonable. If anything does mess up with my car, I won’t have to worry about it. I could just go ahead and pay it and get it over with. My experience with their rep was good. That was why I wanna get it. They explained the things to me that I loved to hear. They were very professional. I got a free oil change. And when I submitted that claim, they didn't take long at all.

From the get-go, I understood that for whatever needs to be fixed, Protect My Car will only cover 50%. But there are way too many loopholes and things that they’re not covering when it comes to the overall service. I thought it was the top-of-the-line coverage plan. But it still doesn’t work out. So it doesn’t make sense for me to pay what I’m paying each month and still not be able to get the assistance that I need. If my total job is almost $3,000 and they’re only gonna cover $500, it makes no sense when I’m doing a monthly payment of at least $150 each month. The only good thing about it is that they cover for the oil change and the oil change for my vehicle can be expensive. Still, I would tell others to get warranties from the dealer when you first purchase a car or when your warranty is about to run out. I have another vehicle with another warranty and it comes pretty much 100%, with no deductible. Allied has been a much better service for me overall.

My son had good results with Protect My Car so I got my warranty from them as well. I had a little problem on the signing up. I had the wrong coverage so I called them back right away and then they switched me over. It went okay after that. The reps were cooperative.They have done the oil changes. So I call them and then the garage or whoever I take it to just call them.

One of the sales reps contacted me a couple of years back and sold me on it so I decided to give it a go and see how it would work out. It was rough at first but then there had been improvements all the way around. For instance, some of the regulations and how it had been handled was a bit awkward and it didn't seem like they had a real good system.

I did the oil change and they did that fine. I was real happy with that. But they said they were gonna be sending me coupons but I haven't received anything like that.

I just got Protect My Car. The rep I worked with did pretty well. They work with me in some stuff, so I was pretty satisfied.

I Googled and read up on reviews and Protect My Car has a larger clientele than the other carrier. Protect My Car became a personal choice and they handled everything great so far. I haven’t filed a claim yet besides an oil change but that went well.

I found out about Protect My Car on the website through my mom. I made a claim and they had my car for three days and they were taking too long. They said my total work hours came up to about four hours so I wasn’t allowed to get a rental car. But the payment plan was great.

I needed to get more information from them. The more calling I did, the more I learned about the things that I didn't know. For one, I didn't know about the free oil changes through the whole time. I thought it was just like limited free oil changes. Also, they didn't explain to me well when I need an estimate done on my car. I had to make a couple claims and that's where I got the information because I was denied the service. I thought my car was covered for it, but it wasn’t.

I have Protect my Car for my Lexus. I used it one time when I had an oil change. The process was okay. It could have been a little simpler though because I found out that Protect my Car still looks for credit cards. When the oil change was complete, the company sent me an invoice in the same way that they had to call and get the credit cards completed. I felt that Protect my Car could have just paid the invoice, but I still had to call them and do all of that. But, it wasn’t bad. I just felt that that part could have been a little better.

Everything is going fine with Protect My Car. I called them and made sure it was the same policy I had before on the other vehicle. But I couldn’t have the same one. So, they knew exactly and they looked at my old policy to see what I had, and then that was what they gave me. My interaction with their consultant was fine. The coverage I'm receiving is right in my budget. Then when I called them to do the claim, I asked them for me to take the car in and they told me to go ahead and take the car in. When I called for a roadside, they could never find my policy number. If I don't have the policy number right offhand, I have to call back and stuff like that. Then when I called them back, they said that they were separate from them. Protect My Car should have something where if you call and they ask for the phone number, everything pops up.

My experience with Protect My Car has been good. The coverage could've been a little bit better though. I needed some exhaust work and I thought that they used to do it. If I'm paying for a warranty or something that's gonna cover my car repairs, everything should be included, except for wear-and-tear like brakes and regular stuff. Also, they changed the claim process from before, which I liked. Before, they make you print out the paper, sign it and you send it back. But now, I just tick on the money and send it to whoever it goes to. Other than that, it was cool and I did like my last service.

I heard about Protect My Car about three years ago through a commercial. And I had been using them ever since. My purchasing experience went pretty well. The customer service person was very knowledgeable. They walked me through different aspects of giving the information needed, to see which coverage I would be able to be covered for. So, that process was a matter of 10 minutes, tops, and it went very smoothly. Any questions that I had on the coverage, they were able to answer. They did a pretty good job.

When I buy my cars, I usually get the extended warranty but I noticed with this car that I got, I didn’t have one, which was why I got an outside warranty on my own. Protect My Car was a little cheaper than everybody else but I wasn’t pleased with the first price they gave me. They told me I could cancel within 30 days but when I was reading through everything, it seemed like the other one that I had. I called Protect My Car and I was cancelling but the guy kept trying to talk me out of it. He put a manager on the phone. He gave me four oil changes for free and something else. I was skeptical with the rep and I said I had to read through everything because they might say one thing, but that thing would turn out to be a little different, which was what I didn’t like. So, as soon as I end up having a problem or they’re not honoring something, I’m dropping it.

I have purchased an older Jeep and it's in great, working condition. But I figured I had to get some protection on it just in case something happens down the line. Signing up with Protect My Car was easy and the rep was very knowledgeable. Then they called me and told me that I get free oil changes. I did the oil change two days ago and it was good.

Vehicles will break down and sometimes you just need that extra help. I felt good about Protect My Car's policy. They also handled their business very well and weren't pushy. I did do the free oil change and it went well.

I was trying to find a different insurance and I came across Protect My Car. The rep told me all about it and tried to make a sale but I didn't buy it right there and then. I came and I thought about it. I got the number, called back and got it. My car is a 2005 older model. I read the contract and I realized that a service contract was something that my car needed in case I bring it to the mechanic or anywhere. The oil change is covered so I would not have to pay for that and if I bring it to the mechanic, I would only pay 50%. You just call and make payments over the phone. Then, it's good to go. There's not much hassle to it so, I kinda like it. It's easy and convenient, which was why I purchased it. The claim experience has been good so far. They haven't given a pushback. I brought it to the mechanic and they did what they had to do.

The rep of Protect My Car was good and informative, trying to make sure I get any type of discount and I was taken care of pretty good. We’ve had to use it twice already for my wife's car. And it was fixed promptly. It’s a cool idea, just having somebody and being able to pay my half of it. It helps a lot.

Protect My Car's price is better than the others and everything has been good with the coverage.

I recently got Protect My Car, and I have used it because I got a free oil change. But I’m trying to get the payment in and I told them they can take it out on the 3rd because I forgot to leave money in the bank for them to get it. The person I worked with was wonderful. He was very knowledgeable to talk to and he was really nice. He worked out a good deal for me. I went on and chose Protect My Car because he wouldn’t let me let it go. He made me feel really comfortable with the policy.

What I don’t like about having Protect My Car is that I gotta pay half of the bill. I had a claim for a window and the company paid half and we paid half. But I got another company on my truck and all I did was pay a $100 deductible and they paid for everything.

When I bought my Protect my Car warranty, the transaction went smooth. With my policy, they pay half and I pay half. I filed a claim with them and they changed my oil and fixed the ball joints.

I decided I could use some extra protection and signed up with Protect My Car. The guy came out this past winter and he helped me with the tire and the oil change. It all went great. Having Protect My Car means I get some roadside service if I need it. I’m a little up in age and sometimes it gets a little hard for me to get out there and change tires and do the stuff I used to do 30 years ago.

I've heard from several people that I know about CarShield and Protect My Car. I was trying to find a deal with one of those organizations who pay for 100% of the repairs, but I have no problem with paying half of the fee for the fixing my car. That’s one of the reasons why I chose Protect My Car. When I submitted a claim, I went to an auto center and found out that I have to call Protect My Car before I have anyone do any work to the car, and that process was smooth. The repair was done in 2 days and I didn’t have a whole lot of problems with getting the confirmation from Protect My Car or with getting my car repaired. However, Protect My Car could take on a greater part of the bill than half.

I was looking for an extended auto warranty just in case my car gets messed up or anything goes wrong with it. I got Protect My Car and the process was great when I had gotten an oil change.

I have a ‘09 Pontiac G8, which is a relatively older car, and I’m trying to be careful. I bought it pre-used from three states up and I feel like the people weren’t really being straightforward with me. I figured I could have the warranty to help me out. I was with CarShield but Protect My Car came with a cheaper deal. Their reps have been pretty good so far. I’ve been getting calls a lot. I can pay for it but currently I’m not gonna do that because I have my car right now. I call Protect My Car when something goes wrong and that’s not too often. There was an issue that I kind of assumed that Protect My Car would cover but they didn’t. But that was my fault for not reading the fine print.

I thought it was good idea to get protected and I had heard Protect My Car was a pretty good people to be with. When I purchased the coverage, they were very nice and they let me know what was happening. The only thing I had to contact them about was how to get my money in a month. They take it out of my credit card. It was a call of three or four minutes. When I had the free oil change that they gave me, the claim went through real good. I didn’t have any problem at all. I went out to Pep Boys and they took care of it. So far, my experience has been good.

The way the reps of Protect My Car explained the stuff, it sounded good. I haven't had any problems yet.

One of my friends told me about Protect My Car. I already had my other two cars on another plan but I wanted to try. I switched my Porsche over to Protect My Car's service to see how they'd work if anything happened to it and so that I didn’t have to pay for this or that. It wasn’t a very good thing. I told them to give me the best plan they could give me because I have a Porsche. They told me everything would be 100% covered, but it wasn’t.

I came back to Protect My Car when they offered to take off some things but they have poor customer service. I used them one time and they took the dealership to hell. They held my car. It was at Christmastime and they wouldn’t give me a rental. I can’t walk. I have difficulty and I just felt that was rude. The dealership told me they were making the price so unbearable that they couldn’t take what they were trying to make them take the price for it. They wanted to go astronomically less, almost free. The manager of the dealership wanted to call me back. It wasn’t their fault, they just can’t take the price that Protect My Car was offering to pay. The people I talked to were so rude, like they were tired of me calling. They put me on excessive holds. The management wouldn’t even do anything. They kept passing me on. It took four days to get my car fixed for one part.

Submitting a claim to Protect My Car was pretty easy. It was funny ‘cause the mechanic was like, “Oh, no. They’re not gonna pay anything,” and I was like, “Let’s try.” And they did. He talked badly about Protect My Car. He said it would probably be like three weeks. But it was paid right away and he called me that afternoon to say they said yes. I had a really good experience with Protect My Car.

I had a great experience with them. The coverage was explained well enough. I had a claim and it was a lovely experience. I had my radiator replaced. Everything was done between the people that did the work and the claims department.

I had my vehicle since 2016 and my warranty had run out. And I heard about Protect My Car through my cousin and I decided to join it. And I like it. Their rep was pretty cool. They explained everything and worked it up for the most part. Everything went fine 'cause it was a time when I was trying to call my 401K through my job, and I ended up calling the wrong number, and I ran into one of Protect My Car specialist. And before I could even get off the phone, the guy talked me into getting it even though I had it on my mind to join, but I kept procrastinating. So, I was happy that I dialed the wrong number and that was when I started at that time.

I ran out of warranty so I called Protect My Car. The reps are very professional, they know what they're talking about and they know what I wanted. My cooling had a leak in it so I took it to my dealership where I bought the car and they found that a weld on the radiator was broke. The dealership submitted a claim. I was out on vacation for about a week and when I got back, the car was ready to go. The claims process is good and I'm happy.

When I had a problem with my vehicle, I called Protect My Car and they said I have to get it to my mechanic. So I went to my mechanic. After going through the whole thing, I told them I have the insurance with Protect My Car so my mechanic called them. They really spoke with each other and paid that one part. Then I had my own little part that was not covered so I paid it. My car was actually with the shop for over two months. But it had nothing to do with Protect My Car. It had to do with the Mercedes themselves and they gave me their car. I think it went really cool. The people at Protect My Car are very cooperative and understanding.

Protect My Car is something good for a person to have to protect their car, and Protect My Car is what they say it is. They protect your car and run a great service. I was excited when I got them then one time, my car had transmission failure and they did a wonderful job. It took a week because they had to come out there, check something, and then they had to send the part. Still, they rented a car for so many days and I’m very satisfied.

Everything has been perfect with Protect My Car. They held up their part of the deal and everything got covered when I needed it. The reps have been good too.

I had a policy with Protect My Car earlier and I went back to them because they offered more services and had a better price than the other competitor that I looked at. When I had a claim, dealership did everything for me, and I just paid the copay and everything was good. The process was very easy. I’ve been very satisfied with the system all throughout.

When I purchased the policy from Protect my Car, the rep worked it out with me and found me the manager’s special. It’s affordable. And they've worked with me ever since I started with it. I've gotten the car fixed once or twice. It’s been pretty all right but I'm looking into taking it back in because my fan sounds loud when I kick it on to heat up the car.

I didn’t have anything from the dealership, so I wanted to get something just in case anything will go wrong. I heard Protect My Car on the radio and normally when you hear things on the radio, they won’t give you false information so I went with it. I love the service. Everybody was so nice. I had a claim and it was very hassle-free. They didn’t give me any problems. The adjuster came out and they did a phenomenal job. Also, the option of being able to pick your own mechanic was great. It’s a wonderful experience with them.

I needed a warranty for my car. Protect My Car called my phone and I was like, "Sure." I had used them once and everything was cool. However, it was hard to get it going because there's not much information on how to start a claim if you go to the website. It's not like something you can do on the website. You have to call an agent and tell them that you're doing a claim. But once I got it going, it was really good. I was satisfied with the outcome.

I went with Protect My Car because I had them before. With our recent claim, it’s not covered 100%, because usually when you have a car and it’s a certain age and it’s not brand new, usually, they don’t cover everything. So, some parts, they covered. And I appreciated that.

Having the extended warranty is very important. It's such less headache. It really helps you out. So far, it's doing great.

The engine blew up and Protect My Car replaced it. The only problem I had is the people that fixed it. It has a slow oil leak and I’ve had it back like four times to them. They’re saying that it’s not covered. But Protect My Car stood up on their end to take care of things. They responded immediately and fixed the whole car. I bought another car and soon as I bought it, I put Protect My Car on it.

My car was out of warranty and I was scared, it had too many damages. Protect My Car has a better program than others so I went with them. The rep I talked to was pretty cool and explained all aspects of the coverage very well.

I was having these problems with my vehicle that ended up very expensive. I thought I’d give Protect My Car a try and see if they stand to their word of being able to pay a certain amount every month and then getting a service of paying a $100 while they do the repairs and stuff. It was a great connection with their rep during sign up, they found out the information that they need and conversed with me very politely. I had a claim and it was this thing that I wouldn’t have had the money to get done. It was thousands of dollars. They came to my aid and the service is very helpful. I wish they did the same for motorcycles, but I guess they don't have that type of service.

Protect My Car interested me, so I called, asked about it and ended up signing up. My truck has a leveling kit on and I bought it that way. I was honest and I asked the rep if it was possible. He said I still qualified. One ime, I had a claim and at first, they told me they weren't going to cover it. I called back and told them I told the person about the leveling kit. Since they recorded it, I asked them to listen to it. They came back, honored it and they were very polite. All in all, unless something changes before my coverage is over, I would highly recommend them.

Protect My Car put in a new motor in the car. It took about three weeks to get it done because they didn't wanna pay the part and Barton Automotive didn't wanna put the engine that the warranty company wanted in the car. It took longer than I liked but it worked out and I had been satisfied.

Protect My Car has saved me over almost $2,000 already. They are a life-saver as far as having a newer car or an older car. They have pretty much helped me out. I was having a problem with my right signal. And the guy talked to the right people for me. And Protect My Car got it done for me ASAP. The Dodge dealership was also pleased that Protect My Car came through for me.

I was scrolling through Facebook and I saw Protect My Car. I thought I could probably use the warranty and it’s easy to use. So, I clicked on it, got a quote, and it was not that bad. Then I signed up for it and the process was a little difficult. But the customer service was good. When my car broke down, I called them and they sent a tow truck driver over. Then my car got fixed. Its engine blew and all the rods blew on it. At the time, Protect My Car wanted to know how many oil changes I had on my car and how many miles it was on. I gave them all the information and that was pretty much all it needed. They were just trying to make sure that I changed the oil and all that. All in all, the warranty saves a lot of money and I would highly recommend it.

I heard a radio ad for Protect My Car. And the warranty I had was about 6,000 miles from running out. So, I gave them a call and talked to them for a second to see what their options were. Their plans were as competitive if not better than most of the other places I had found. So, that’s what made me choose them. I’ve only had one claim. Someone from Protect My Car called me and let me know what they were covering and what they weren’t covering. It was fine. The customer service was acceptable. It was a water pump that I had replaced. And they were able to cover the pressure test, which was a big help. I was surprised with that. I was definitely happy that they covered that. My previous warranty didn’t cover any pressure test and I had to pay those out-of-pocket.

It's good so far. But the miles comes so quick and the warranty only covers so many miles. When I started looking over the policy, it said 30,000 miles but that'll come in no time and way before five years.

Customer Service at Protect my Car was good. When I needed them, they were there for me. There was a time when my driver-side window would go down but wouldn't go up especially in freezing weather. Protect My Car got that issue taken care of for me.

Protect My Car has been great and I love them. Recently, we had a transmission failure. It was leaking. We had to get the steering wheel. They told us I'd get the money. I called back and they said they would get the part for me.

I like what I got from Protect My Car and everything is good. It takes care of the major stuff, which is the reason why I went on with it. But if they could remove my old coverage or put it out the window because when I call in there, they're always coming up saying that my policy has been canceled. I have a new policy and I have to give it to their rep. I’ve told them over and over. But other than that, they wound up fixing my car when I had a claim so I’m pretty much happy right now.

My mechanic recommended Protect My Car and purchasing it was easy. When I had a leak, I let them know and they sent me a note. The repair was made somewhere around a week. My mechanic called and checked with them, and it worked from there. They called and told me if they covered it or not and what the deductible was.

The claim was for the cooling system failure problem. The dealership handled everything relatively easily. One of the issues I’ve had is that wasn't the full claim that was processed. There was an issue with the thermostat and I felt like it was all connected. It should have been covered, but they said it wasn't. But even when you replace the coolant, you replace the thermostat.

Protect My Car seemed to cover everything and I liked what they cover. When I had a claim, things went perfectly. My mechanic spoke with them and they were very quick. And my claim was done within a few days.

I noticed that the warranty from my dealer didn’t cover things I needed covered. I saw Protect My Car advertised on TV then I called it and it sounded good. When I’ve had to use it, I haven’t had any problems. They cover what they say they’re covering. I took my car to my garage and my mechanic dealt with them directly. Once the repair was done, Protect My Car called to make sure that I had my car back before they paid my dealer.

I had just purchased a new vehicle and decided to get a warranty. Everybody at Protect My Car was nice, friendly and accommodating. The claims experience could be a little faster though. I often have to wait for approval for the service to be finished and the mechanics don't really have time to wait. But they're waiting for approval and look up numbers and codes so that is a little time-consuming and delaying of us getting our vehicle back.

I was a little tempted by the presentation that I heard on the radio for Protect My Car. It was so good to be true, but eventually, it was everything that was mentioned. When I had a repair that had to be done, I was surprised because it was covered 100%. Everything went smoothly, too. I called the representatives of Protect My Car then I got a quick response back, and the transition went fine. My experience with them was excellent and I'm very pleased up to this point.

I was well pleased with my experience with Protect My Car. Someone from there called me when my car warranty ran out. She was a wonderful salesman and sounded honest. I went with them because of that and the warranty has paid off. I took my car to the dealership and told them I had a warranty. The tech said he has never heard of it and I told him to see what Protect My Car would do. He came back and said the Protect My Car is a good warranty and that they paid everything except my $100. It makes me feel good that this warranty is an honest thing. I'm satisfied with it.

Everything is going okay. They take out the payment every month and my car is good. I’m having no issues. But when I had a cooling system issue back in January, I paid over $700 because I ended up getting a tune-up and then they said my water pump was gone. So it didn’t work out. It was not good because where am I saving at when I'm paying this $85 a month to them? I want to be able to not pay high costs if something happens to my car. I wanna be able to be protected.

I was using CarShield. And CarShield was trying to lower the amounts of what the repair people were asking and was causing it difficult. So what I did, I just went on ahead and move to Protect My Car because I felt like I'm paying CarShield every month and when they cover to pay some, they don't wanna pay what they're supposed to pay. And so when I took Protect My Car, they pay with no question. They cover everything like they just said. They take care of every part.

I just had my car fixed about three weeks ago. I took it to one of my mechanics and he got right on it. They got the approval from Protect My Car right away and the car was in there only a day. They told me to hang on to Protect My Car because they were fantastic.

At first, Protect My Car was telling me they weren't gonna cover something on my car which I thought they should've covered. I figured that anything that has to do with the running of my car should've been covered. They made it seem like I won't have to worry about the bill on my car repair anymore because they would try to cover my car for it to have longevity. They didn’t say that they were gonna take out some of the most critical parts for the car's operation. Also, there were some loopholes that make their policy almost impossible to understand.

I know the Protect My Car salesperson and she had a good program. Plus, the rates were a lot more reasonable than the other warranties that I did look at. She was friendly, convincing, and made good points. The coverage was explained thoroughly and quite well. My claims experience went smoothly and it didn’t take long at all. It was just a quick phone call to make sure I went through the steps. Then I gave the dealer the phone number to call and they told me my car was ready. I was impressed that Protect My Car went through. I'm 100% satisfied with the process. I’m really glad that I did get the service.

I called and canceled my service with Protect My Car. We had some transitions due to the whole thing that was going on. Previous to that, I was also having issues. When I had a claim, the mechanic scammed me a little. Still, the claim went smoothly, for the most part, and they covered 20%.

The customer service reps of Protect My Car were friendly. They explained stuff. They told me that the longer I pay, the longer I have it, there's no obligation. I can cancel it at any time. They said everything was gonna be in the book, and if I had any questions, I could call back. So, I can either continue to pay my monthly payment until I get to the 75,000 miles or I can cancel it at any time.

When my car was in the shop, they fixed a couple of things and everything was done, but they missed one important thing that the lady didn't tell Protect My Car. I had to call them back and tell them that the shocks are still loose. But there's no way they're gonna fix it now. So I have to wait a couple of months. Other than that, everything went smoothly. Protect My Car has been excellent. I've told a couple of people that they gotta get it because it really pays off.

I needed an extended warranty and Protect My Car seemed to me like they were a better deal. You could talk with them and get information from them. Some of the people are not as friendly. And if something happens, I can take the phone up, call them, and they would tell me exactly what I need to do. I've used their service and they do just what they say they’re gonna do. It’s not just a fly-by-night, where they get your money and then tell you that you don’t qualify for the services and that kind of thing. I had an electrical claim and they covered it.

Protect My Car seemed to be fairly new and they had a better rate for me. There was some discrepancy about something that wasn’t covered. The adjuster had to determine whether or not it was a covered part and he deemed that it was. I had to have some discussions and it wasn't determined right away, but they made some adjustments with it and made me very happy with it. So eventually, everything was solved.

Everything is working out fine with Protect My Car. The last thing that I got with them was an oil change. Before then, I had some motor mounts put on my car. I also wanted them to put on an axle and they said they were gonna do it. I had made a point with the mechanic, and I was supposed to take my car back for them to put the motor mount on and also to get the axle fixed on my car. It took about 3 weeks before the scheduled date for them to do that because my money only comes to me on the 3rd of the month.

Before I switched over to Protect My Car, I was with CARCHEX and they sucked. Protect My Car's timing could be better. My claim took pretty long to process. It took me about three weeks to get through it, but they got it done and I’m appreciative of that. The adjuster kinda sucked and was a moron. I was going back and forth with him. I know what was wrong with my car. I took to it to Willow and they already told me what was wrong with it. The adjuster didn’t wanna fix one part of it, which I believe I had to get fixed.

Protect My Car called us and offered us a decent rate so we purchased with them. When we file a claim, we go to our mechanic and he sends it in. Then, they get an approval and Protect My Car pays the mechanic. It was relatively easy filing a claim and the car was fixed within a day or so. The good thing about Protect My Car is it all goes right straight through the mechanic. It took the mechanic longer to fit into their schedule but Protect My Car was fine.

I used to have Alpha and my extended warranty was up. They didn't answer the phone and then when they answered, they where on hold for so long. So I was like, "You know what? This ain't somebody I wanna be bothered with." It was taking so long to even talk to them. I then went with Protect My Car. When I had an electrical issue, they, however, did not cover everything and I did not like that -- they were supposed to cover it. So, I had to come out of pocket and pay the rest.

When I received a call, I said, "Let me give Protect My Car a shot." The cars we had were not brand new, and if something goes wrong and the warranty covers that much, it would be worth it. But now, I'm kinda thinking it was not a great idea. When I was signing up, I was told the cover was a lot, but when I took the car to the dealers, they said, "No, the warranty doesn't cover that one." My husband's car was fully covered. I paid for the warranty to fully cover it. But mine was only 50% because it was the way Protect My Car had with the mileage. I wasn't too happy about that.

I recommend Protect My Car to everyone that I can. They've been great. Submitting a claim has also been very easy. In our most recent claim, it took them less than an hour to get our claim paid. There weren't any complications at all. They went beyond what our contract is too. They've done a lot of work way more than I expected them to.

Protect My Car was advertised through my insurance company, Progressive. Having the extended warranty is great. Sometimes, you end up purchasing something and you have a different understanding of it and it kinda lets you down. But right now, I’m okay with them. I have no complaints when I made a claim for a cooling system failure. They were pretty speedy and their reps were fine.

I don't believe in insurance for cars because I’ve always bought good cars. I've had three Volvos that I took up to 400,000 miles. Nothing ever went wrong with them. We haven't spent a penny other than just the basic maintenance. I've also had two Passat diesels before this one and I had 130,000 on both of them. The first one was one of the buyback, but I never spent a penny. Volkswagen bought it back because it was part of that cheating program. However, I may be retiring shortly and my income's gonna drop a little bit, so I thought maybe I'll get the insurance.

I have submitted a couple of claims with Protect My Car. It took a while but they did approve my claim. I've submitted a repair on one of my truck and at first, they told the people that my truck didn't qualify for the repair that it needed. So, I had to go in and look at the policy and call them back and let them know that it did qualify. So, they got somebody else to look at it. It did qualify, got approved and they paid for it right away. Protect My Car needs to make sure that some of their representatives are familiar with what's in the policy. One thing I did not like is that they don't send the actual policy and I had to request that they send me something that I could have in my hand. Then I had another claim on my other car and they had to send an inspector out. They got that approved and they paid their part and I paid what I was supposed to.

I got a '97 F150 I put under ProtectMyCar because the warranties are good, and I recommend to my neighbors too. I decided to get it because of the price. There was another company that I was gonna get. But the dealership I was dealing with said they'd rather deal with ProtectMyCar than that company because ProtectMyCar is doing a lot better service. My claim went well. I gave the man at the dealership the number, and he called the number, and ProtectMyCar approved the repair. And so he did the repair, and they charged me $100 deductible.

When I looked up the comparison between three companies to see who was good, Protect My Car had pretty good ratings. I like what they offered and the rate was good. They did very well with my claim. There was a lot of checking for the approval, though. It was over a weekend, which hindered them. It took about three business days. And once they got the approval, it was very fast. The individuals I dealt with were knowledgeable. They were able to explain to me certain things and aspects of what the trouble was and the diagnosis of the car.

Protect My Car's customer service reps talked a good program, but I had some issues when I submitted a claim for the fuel pump that went bad on my car. They needed a part to repair it and when that part arrived, I didn’t have any problem with it. They also covered that part. But what I had to pay out-of-pocket was way more than what I should have and I thought my deduction would’ve been more than what it was. I ended up paying around $3,000 by the time they got to working on the vehicle and when I got it to another shop, they gave them the runaround. So I had to end up taking it to a General Motors dealership to get anything done.