OnStar

I trust OnStar more than any other roadside service because they are right at your fingertips, know where you are located and what services are closest to help you. They are professional, quick and make sure you have everything you need. If you need directions, emergency assistance, issues with your car, they are there with you all the way. One call to them and not having to worry if you have internet service for your cell phone. Quick, easy and efficient, no other service compared to OnStar!

On Star has always been there for me whether it was due to an accident, a dead battery, flat tire or ran out of gas, even locked my keys in the car once! On Star is my personal angel and I am so grateful I have them for my protection! One time I even got lost talking a day trip to the Oregon coast on a back road. I called On Star and they directed back to civilization, I was so happy and relieved! I'll only use On Star!

Good customer service and available 24/7. They can tell you what the service code is when the check light goes off. They give discounts for veterans, too. Used the automated service to unlock my car several times, which makes them valuable and worth the cost to me.

OnStar is a pretty reliable company. They are quick to assist and have good customer service. Great service to have and I do think they care about their customers. They also have pretty up to date and good technology to help in most situations that arise.

I went to pick my grandson up after he got off work after midnight when the battery on my car died. OnStar had someone there in less than 1/2 hour and had us on our way. He was courteous and efficient. Was a lifesaver that time of the night.

When buying a car there are a lot of things to take into consideration. For me one of those things is OnStar and has been for a decade or so. Tonight that changed. It has been my practice ever since being an OnStar customer to lock my keys in my cars when I travel. That way I don’t have to worry about losing them. Well tonight I found out that if you DO NOT start your OnStar vehicle for 10 days or more, all OnStar features are disabled. That’s right! It no longer works. So after a long day of traveling I went to access my vehicle with no luck at all.

Over the last 3 year Onstar has mistakenly called me almost 1,000 times because they had my phone # as one of their rental fleet contact phone numbers. At every call I would say take my phone # off your list but would receive another call with a day if not hours. Finally I received legal help and was told that I have the right to charged them my regular rate if I properly disclose that every phone call I would charge them this valid and not of ordinary fee. It's amazing that I was transferred to the correct department and my phone # was taken out of their system.

Canceled my service and they still took money out of my account. I called to tell them to put my money back and they kept telling me it was a valid charge. How can it be a valid charge/withdrawal if the service was canceled? Payments were always taken before the month of service, so cancelation should stop ALL charges/ bank withdrawals. The people they have working for them are rude, and they hang up on you!!!!

Customer service reps are rude and I cursed one out tonight. I feel so bad that I did. But man that man was over talking me and being extra mean. I do not recommend OnStar. One rep was really good. His name is Brian. After this bad day I had after getting my car stolen Brian was the only nice respectful rep. God bless you Brian and I pray good things happen for him.

Very kind. Will allow you to connect for free to someone while you wait for help. They follow up. Service is fast and excellent. They work with your dealers and insurances. They are the best! And I didn't get any charges ever.