Find the Best Roadside Assistance Services
Compare Reviews for Top Roadside Assistance Services
|AAA - American Automobile Association|
Read 1,738 Reviews
Founded in 1902, American Automobile Association offers 24/7 emergency roadside assistance to customers nationwide. Customers can choose from three coverage plans offering benefits such as towing and emergency fuel delivery.
Read 489 Reviews
OnStar, a subsidiary of General Motors, provides roadside assistance through its vehicle service plans. Customers can use the OnStar RemoteLink app to request roadside assistance from their nearest service provider.
|Good Sam Roadside Assistance|
Read 280 Reviews
Founded in 1984, Good Sam Roadside Assistance offers roadside assistance plans for RVs and autos. The company has a network of over 40,000 service and repair providers and has handled around two million roadside breakdowns.
|AARP Roadside Assistance|
Read 137 Reviews
AARP motor club works as a supplement to your auto insurance. They provide towing, emergency roadside service, lockout service and more. Choose the service that meets your needs from their range of plan options.
|Better World Club|
Read 43 Reviews
Better World Club is the nation’s only green auto club, with 24/7 nationwide roadside assistance. Coverage is available for cars, RVs, motorcycles—and they invented bicycle roadside assistance.
Read 8 Reviews
Blink Roadside offers nationwide roadside assistance through its roadside assistance app. The award-winning company protects over 75 million drivers and responds to over eight million roadside assistance requests annually.
|Allstate Motor Club||Read Author Review|
Allstate Motor Club has been providing roadside assistance to customers across North America for more than 50 years. Customers can choose from three service options, all of which provide 24/7 access to roadside help.
|AutoRoadService.com||Read Author Review|
Founded in 1979, AutoRoadService.com provides 24/7 roadside assistance to customers throughout the U.S., Canada and Mexico. The company's award-winning call center receives over four million roadside assistance requests annually.
|AutoVantage||Read Author Review|
Located in Stamford, CT, AutoVantage is a total car care program that has been providing members and their immediate family with 24/7 emergency roadside assistance and unlimited access to certified mechanics for over 25 years.
|BP Motor Club||Read Author Review|
Founded over 40 years ago, BP Motor Club provides 24-hour roadside assistance across the U.S., Canada and Puerto Rico. Customers can choose from three types of membership plans: Silver, Premier and Premier Plus.
|National Motor Club||Read Author Review|
National Motor Club has been a leading provider of 24/7 emergency roadside assistance in the U.S. and Canada since 1956. Members receive up to $100 per disablement for covered services, such as towing and emergency fuel delivery.
|Paragon Motor Club||Read Author Review|
Paragon Motor Club has been providing roadside assistance to tens of thousands of customers for over 25 years. The company offers progressive levels of roadside assistance, designed to fit customers' needs and budget.
What features matter most?
This is the cost incurred for enrolling in a roadside assistance plan. Most roadside assistance companies bill annually, although there are certain providers that bill monthly or even per incident. Reading the fine print is important.
- Surcharges or discounts: Some roadside assistance plans levy surcharges the first time you enroll while others offer discounts to first-time users.
- Refund: Certain providers let car owners opt out of a plan within a stipulated time-frame with a full money-back guarantee, though some companies give a pro-rated refund even after the first month of the plan has lapsed.
- Extra cost for more drivers: Some plans ask vehicle owners to pay extra if they want to add more family members to the plan or add more vehicles.
Coverage of a plan can vary in terms of availability (such as 24/7 assistance), the number of vehicles or drivers covered and the kind of vehicles covered. When comparing coverage between plans, there are several other factors that need to be considered as well.
- Number of service calls: Check the number of free service calls included in the plan. Consumers might have to incur expenses when they have reached their limit. Some providers even bar people from premium plans the following year in case service calls are exceeded.
- Lockout: A roadside assistance plan that covers lockout incidents saves time and expenses that would have to be spent on a locksmith or a tow.
- Number of services covered: Common services in roadside assistance plans include fuel delivery, flat tire repairs and towing (typically with a tow truck).
Most roadside assistance plans come with a towing service. However, terms and conditions differ according to pricing and provider.
- Mileage limit: Having a car towed further than the allowed limit in a plan attracts charges, which are billed per mile. It may also limit your options for repair facilities, as there may be a deal with a certain auto repair shop. It's important to know the facts on mileage and additional costs.
- Choice of destination: There are some plans that limit towing to the nearest authorized dealership or repair shop only.
- Calamity coverage: Towing assistance in roadside assistance plans also differs depending on whether the plan covers calamities such as fire and flood.
- Type of tow vehicle: A tow truck may be ok for most vehicles, but all-wheel drive vehicles and sports cars require a flat-bed truck. This could be an extra cost.
Availability of service
Roadside assistance providers often contract local tow truck operators and repair shops. Usually, the wider the network of local service providers, the better the response time. Availability of service between plans also differs by:
- Overseas availability: Certain roadside assistance companies have a network of providers outside the U.S.
- Areas covered: Some states in the U.S. only allow contracted service providers to offer roadside assistance on certain highways. Roadside assistance plans typically have limited liabilities in such cases, where consumers are refunded for costs incurred up to a predefined limit.
- 24/7 assistance: Not all plans come with 24/7 assistance. However, if a vehicle owner makes a lot of trips at odd hours, a plan with 24/7 roadside assistance might be a top priority.
A lot of roadside assistance companies offer extra benefits to consumers, apart from basic services like towing, flat tire repair and fuel delivery.
- Discounts: Service providers have partnerships with lodges, car rentals, amusement parks, travel discounts and repair shops where plan holders are entitled to discounts.
- Trip interruption insurance: This typically covers any expenses incurred on lodging, food and transport in case of an accident or vehicle problem. Usually, there is a limit to the reimbursement amount.
- Repair warranties: If a car is serviced or repaired at an authorized repair shop, the plan holder gets a limited-time warranty on the repairs.
- Trip planning tools: A lot of roadside assistance annual plans come with handy trip planning tools that give consumers an estimate of gas consumption, construction zones and the most economical route to take and other helpful advice.
Other people's experiences matter when choosing roadside assistance services. They are needed in emergency situations, which means response time is critical. Other factors affect the reputation of a service provider too.
- Paperwork involved: Check if the roadside assistance company offers free services upfront or if reimbursement claims have to be made later.
- Customer service: A good roadside assistance provider will be swift addressing customer complaints.
What are different types of roadside assistance services?
These are typically annual plans that cover more than one driver or more than one vehicle. They may even cover a car not owned by you, such as a friend’s vehicle you are borrowing.
These cover basic roadside assistance, such as towing and fuel delivery. They usually have very limited free towing miles.
Some roadside assistance services include additional benefits such as discounts on lodgings, travel and coverage for vehicles like RVs and motorcycles.
Limited service calls
Roadside assistance services also differ according to number of service calls consumers can make in a year. More expensive services tend to come with unlimited service calls throughout a year.
Who's it for?
Families with multiple drivers
These are families in which both partners drive and/or there are dependents with a legal driving license.
These are people who either own more than one car or frequently depend on car rentals for their transportation needs.
This group comprises people who often take road trips and those who spend a lot of time on the road while on business.
They like to explore off-road destinations and often own multiple vehicle types such as RVs or motorbikes in addition to a car, truck or SUV.
Roadside assistance services FAQ
- How can I get free roadside assistance?
- Free roadside assistance is rare. However, many people are surprised to learn it is included with certain purchases from these types of companies:
- How much does road service cost?
- Roadside assistance programs cost anywhere from $35 to $150 per year for a single driver. Having multiple drivers increases these costs, but not as much as each driver buying an individual plan.
Most roadside assistance providers offer multiple levels of coverage, so it’s important to compare plans and decide what you really need before you sign up. More expensive plans usually come with:
- Longer towing ranges
- Higher limits on emergency services
- Additional offerings, like free fuel delivery or discounts
- Who can I call for roadside assistance?
- If you’re a member of a roadside assistance program, call its emergency number to get help. If you don’t have access to a roadside assistance plan, call a local towing company and ask if it provides the services you need.
- Is roadside assist worth it?
- Yes, a roadside assistance plan is worth it to most drivers. You should definitely consider buying a roadside assistance plan if:
- How much does a jump-start cost?
- If your car needs a jump-start and you don’t have the means to do it yourself, expect to pay $50 to $100 for a tow truck company to help you out.
- Does insurance go up for roadside assistance?
- If your roadside assistance program is through your car insurance company, making frequent calls for help could raise your insurance rates. However, making one or two calls per year is unlikely to draw any attention from your insurer.
- Is there a limit to roadside assistance?
- Yes, depending on your roadside assistance plan, there may be limits to the:
- Number of service calls you can make
- Maximum towing distance
- Service coverage
- Do you need insurance for roadside assistance?
- No, you can get roadside assistance from a provider other than your insurance carrier. However, if you do choose to buy roadside assistance through your insurer, you may have to maintain a higher level of coverage, like collision or comprehensive insurance.
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Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.
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