Nissan Reviews

My husband purchased a new truck March 2023 and the battery went out in two years. The factory warranty went out and my husband asked them can they pro rate a new battery and the service advisor kept saying your warranty has went out, my husband asked to speak to a manager and he just said the same thing the service advisor said. (smh) They don't listened. This is our first and last Nissan.

Well, living in Colorado: Nissan Leaf 202 does not start if there is 28 degrees Fahrenheit or less. The case has been with executive team for months/years. Edwina is not a trustworthy person, probably also being her fake name, but who cares, they cannot care less about a faulty car! Nissan has not found a solution yet for the mentioned issue, but keep pretending that they are fixing the car. They have exchanged various modules using extended warranty company, but the issue is still there. They do not want to admit that that car has to be replaced! Check Magnuson Moss Act for all wrongdoings that this company is serving you! We are so ready to sue them!

2015 370Z touring Roadster 44k miles had an issue with 5th Bungee repair service Bulletin NTB19-061, called NISSAN dealerships with this known issue, nothing but run around for repair. Numerous emails with Nissan consumer affairs also a video of issue. Finally, was instructed to take car to Albertville Team One Nissan to meet regional manager, didn't even look at car, told me call Gadsden Nissan which I did, they said they could repair call me back!! NO CALL BACK!!! THIS SHOULD BE A WARRANTY ISSUE NOT AT COST OF CONSUMER!! ALSO was informed that the hours required by dealership to repair was 2.8 but need to add more hours like 2 more!!! WHAT A BOONDOGGLE!! DONE WITH NISSAN

Nissan sucks from mechanical to electronics. The car is only 6 years old and got 74000 miles on it. Electronics started to have problem three years after I purchased the car. Five years later, the clock of the car went wild. It started showing random times every time the car is started. My friend has a Nissan as well. I noticed time on his car was off as well. In the sixth year, the steering wheel started to have problem. Turn it makes squeaky sound. What a worse car can there be to beat Nissan with bad quality? Sum it up in a few words: "stay away from it".

I had a recall on my 2025 Nissan Rogue L. The app had absolutely no options to self start and my key hardly worked when trying to self start. I had an appt in Rockville Centre and I was told it would take 48 hours to update. I can no longer log into the app and it's not updated after 4 days. My car has technology from 1990 and I'm paying top dollar for an upgraded model. Can't wait to return this car in 2 years, never again with a Nissan!

Nissan needs to lower the volume on its remote horn honk locking. Nissan - How many decibels is it? Does it occur to you that it can wake countless people up from sleep? Cars parked right in front of apartment buildings get blasted ALL DAY and NIGHT LONG WITH THE STUPID HOONKKKKK LOCKING. A tiny electronic beep accomplishes the same thing!!!!

This review is about the service process with Nissan. (Though I am disappointed I had to have a gear shifter replaced 2,500 miles after the warranty expired.) I took my Nissan into Alan Webb Nissan on 9/29. I picked up my vehicle on 10/21 after being contacted the afternoon of 10/18. The local Customer Service rep did update me. I did also go in to get updates as to progress on the diagnosis. I was told that local technicians are not allowed by Nissan to get into the transmission. The truck was to be diagnosed through testing in the shop and testing the on the road, then those results were communicated to Nissan for their decision. This back-and-forth process took 17 days to complete the service. The mileage when dropped off was 52,558, the mileage when picked up at Alan Webb was 52,562, according to the Service Invoice. Or, the grand total of 4 miles of testing (for 16 days).

Horrible customer service agents. You have to call several times until you get someone you can understand and wants to do their job. Asked to speak to a supervisor. I was told they would call back in 24 hrs. Unrealistic for them to think anyone has their phone on them every second of the day. When call is missed customer service just tells you to wait for callback once again in 24 hrs. Going on 4 days and have not gotten to speak to anyone about my case. This is a Joke!!

In 2023, while visiting family out of state, my vehicle’s check engine light came on at approximately 79,762 miles. I immediately had the codes checked at an AutoZone, which indicated CVT/transmission failure. As I was unable to afford immediate repairs, I placed the vehicle in storage until I could save for proper diagnostics and repair. In 2025, I had the vehicle towed to a certified mechanic in Tennessee, who confirmed that the transmission required a full replacement. After researching online, I learned of the class action settlement related to Nissan’s CVT transmissions, which extended the warranty coverage to May 2024 or 84,000 miles, whichever came first.

I purchased this vehicle in 2024 from Antwerpen Nissan in Clarksville, MD. On October 17, 2025, while driving, the engine light illuminated, and the engine abruptly shut off, creating a significant safety hazard, were I almost got into a car accident. The engine error codes indicated a P2563 and P2565, confirming a failure of the Nissan VC turbo engine. This failure occurred within one year of owning the car, highlighting a severe defect. The nationwide recall on the VC turbo engine directly relates to this incident, as the defective turbo engine put my life at risk when it failed while driving.

I have owned a Nissan Armada for 4 years and have already put 2 Nissan brand batteries in it in the last 3 years. It now needs a 3rd battery and is under a prorated warranty. However they don't have them in stock and so either I have to wait a week for them to get a Nissan battery in stock and pay $189 or have a different battery brand installed today for $498! They refuse to give me a loaner vehicle because it isn't covered even though they can't provide the part under which they have warrantied. This is nothing more than a money racket and a severe lack of customer service. This is my first and LAST Nissan vehicle. Never again, the customer service is atrocious.

I would give 0 stars if I could. I was a faithful customer for over 15 years. I returned my last lease in I believe 7/21/2025. I then got a bill in Aug for $1,124.81! They charged me for 3 tires and disposition fee. The Pathfinder only had 26,875 miles on it when I returned it! And how could only 3 be bad. They made good money off that car! I also purchased another car from the Burnsville Nissan dealership but since it wasn't a Nissan, they said they had to charge me the disposition fee. I never was late on my car payment for fifteen years, but they gave me only a month before they sent that bill to collections! Collections told me that I only needed to pay seventy percent and it would be settled. I then called Nissan to make sure that there wasn't going to be anything reported to the credit bureau's. They said they were having computer issues.

If you’ve made it this far you’re smarter than me. Nissan is the worst. I bought a 2025 and as soon as I drive it off the lot I realized it had a major alignment issue. Took it back the next day and the dealer tried to downplay it, saying it was so minor. Not minor if a brand new car is pulling more than a 2013 that’s been in accidents.

I dropped my truck off last week and was told that I had coverage on my roof and rental by TJ but my coverage is for 36,000 and I only had 21,322 miles on my truck. I was called a few days later my Kevin and he said that none of it was covered and the roof would be 1,500 dollars not including the price of the rental that I have to pay also. I was so upset I told him I would call him back.

Contacted Nissan Consumer Affairs about a defective air bag! And they refused to cover it. The following is written by the dealership which tells me that the issue was there before I purchased the vehicle! Took the car in for an oil change and came out with air bag light on! What did the do to it? “Air Bag System Concern-per code stored in past and data base search need to replace drivers side airbag in seat.”

Absolutely worst customer service. Nissan usa and dealer employees didn't even know about their own programs and what even worse told me I was wrong. I had to pull up nissan usa website and read program details word for word to a supervisor the was still told they did not offer that program. After proving supervisor was incorrect was told it was dealer's fault and to contact dealer when the issue was nissanusa's fault of not communicating program details to its dealers. The at a dealer level could not get anyone to contact me back, took several attempts to contact anyone and never really got an answer. Stay away from nissan and avoid all your problems.

Almost 2 years ago, I leased a Nissan vehicle from Gardena Nissan (1670 W Redondo Beach Blvd, Gardena, CA) under Case #**, with a clear car service addendum agreement that they have completely disregarded. Despite multiple follow-ups, the dealer has provided zero updates or resolution. I escalated the issue to Nissan North America's Consumer Affairs team, where a rep (Marshay) confirmed on 09/19/2025 that a Regional Specialist had attempted contact. I provided all details promptly, but after routing the case back to Gardena Nissan, I've heard nothing—crickets.

Making payments has become a real issue since the so-called upgrade in their system. In August of 2025.The system kicked out the regular payment and took the extra payment for the principal. I am disappointed.

My husband and I have had three Nissans in the past. Nissan Titan, Nissan Rogue, and Nissan Pathfinder. We have had trouble out of all three of them different mechanical issues, of course. None of them would last over 100,000 miles. My opinion is not worth the money. Needless to say, we will not be buying another Nissan.

I have purchased 6 Nissans in my lifetime, 2 were used, 4 were new. I have owned 3 Nissan Rogues, 2019, 2021, and 2023. My 2021 Rogue had a lot of computer issues and when I opened the hatch water poured on me. I traded it in for a 2023 Rogue at the end of 2022. In July 2025 I found out Nissan is recalling over 480,000 of the Nissan Rogues for potential engine failure! Worst of all, Nissan didn't even notify me of this, I saw it on WSMV4 News, Progressive Insurance notified me, as well as CarFax. Nissan stated they didn't have a "fix" for this, but would have one after August 25, 2025. I notified Don Williamson Nissan in Jacksonville, NC (where I purchased it) and Capital Nissan in Wilmington, NC where I have gotten service, but neither had any answers or solutions. I waited until August 25th and called both again, they stated Nissan does not have a solution yet.

The worst customer service I'm finding is an answer to the balance we owe Nissan. After paying one lease in full, the balance of the ongoing Lease for the new vehicle. We requested a letter saying what we owe Nissan, we have not yet got an answer for it; it's been over a month, and it's really frustrating. Worst customer service. Representative says different things, and no one has proper knowledge of what they are talking. Horrible, worst customer service. I'll never have anything good to say; it's the worst frustrating service Nissan has.

Please take this into consideration when buying a new vehicle. Stay away from Nissan. I purchased a new Pathfinder Rock Creek in 2024. The A/C has stopped working which happens but the problem is with the service dept. Nissan will not allow me to use a certified repair shop in my area. The closest Nissan dealer is 4.5 hours from my residence. The hotel accommodations in Anchorage Alaska are $300-$400 per night if there is availability. This is unacceptable. Besides that, the Pathfinder is an uncomfortable vehicle with excessive road noise. My fault for buying. I'll go back to Lincoln for my next purchase.

This is my second Nissan purchase. I have a 2025 Nissan Altima and my sunroof is malfunctioning. I returned car to a Nissan dealership close to me (not where I purchased vehicle). Although I purchased a warranty and the car is still under factory warranty they still charge to give a diagnostic of the vehicle for the sunroof which is visibly not closing properly. The explanation given was “just in case something is wrong that the warranty does not cover”. WOW!!!

Hi this is Monica and Dora **. I thought I was getting a nice car and everything. Since I got the car it has been giving me problems. A brand new car 2023 and am am tired of doing this, wasting time of my job sitting there in the dealer lobby for hours and now the towing car drop the car at the dealer. It did not start. It’s a brand new car. It should not give me any problems. I rather give that car at the dealer than deal with this all the time. Not very happy. You go there. The sales man throw themself to sell a car but when we take the car to get fix they throw more stuff so you can waste more money.

So I recently traded my Toyota Tacoma for the Nissan frontier pro 4X. It's a beautiful truck and it was growing on me. Until I recently got into an accident with a deer and it tore the main harness. It's now been over two months that it's in the shop because Nissan can't locate the harness. So paying on a car that's in the shop and been contacting Nissan consumer affairs. And still nothing. Not even a call back or anything. So sad. So buyer beware. Don't get into an accident because you will be screwed. Good luck.. Sincerely, man with no truck 😢

Bought a preowned 2016 Nissan Rogue SV in 2019. CVT transmission is junk, cost me $5k to have it replaced at approx 40k miles. Paint on roof peeled approx 8" diameter, repaired and same happened again in new spot. Engine light constantly with message of gas cap not on, or a sensor issue. No issues found at all! Loved this car for about 6 months, until engine light torment and pain peeling started happening. I would never buy another Nissan product again.

DO NOT BUY A NISSAN! Once you sign the contract, the customer service disappears. I’ve spent hours trying to reach a real person—unsuccessfully. This isn’t a one-time issue; it’s a pattern. The automated phone system is useless, and when you do manage to reach someone, most are rude and provide no real help. I’ve been locked out of my online account, and no one will explain or fix the issue. Absolutely unacceptable.

I'm sorry to write a not-so-good review because I was expecting more from Nissan. Vehicle has giving us issues since we got brand new. Customer support over the phone BAD. Not counting that you have to wait like 45 min for a person to get your call, after you explain the reason for your call, they leave you on hold for good 20ish min. Supposably, the person put in a request for upper management to solve the issue. Called back two weeks later because issue was still unresolved. Went through the same loooong waiting process again to informed me that I have to call back to start everything again.

The design has a flaw, in the stick soft cupholder area is a push pull bottom for park I never use and an auto hold. And a clicker push pull button. When I took it in for a routine 1 year maintenance. There was no light on nothing to indicate an issue. I walked out of there with $1800 worth of charges. Shameful and dishonest business practices. I brought the care over a year ago. car—purchased from this very Charlie Clark El Paso dealership—in for routine maintenance. I walked out with an outrageous $1,800 bill for services I never understood. They claimed a small coffee spill may have affected the computer system, but used that as an excuse to void her warranty. I was charged her an additional $300 for maintenance they high pressured and talked me into. After complaining to manager who was posted on the wall he just remained quiet.

We own a 2019 Altima and just paid it off. It has turned out to be the worse car we have ever owned. The Nissan CVT didn't last 75,000 miles. It is costing over $7500 to replace. This must be a huge money maker for their service departments. We also own a 2003 Toyota Camry; it has over 200,000 miles and not one mechanical issue! I will never buy another Nissan auto. Just too unreliable. Our next car definitely will not be a Nissan.