Nissan Reviews

Nissan Kicks 2018: 40k miles. We bought this vehicle thinking on the "reliability" of the brand at that moment. This has been the worst experience so far. So many issues (CVT trans broke at 30k, front sensors, seat sensors, AC, ABS Module, among many others). Most of them has not been covered by warranty which create a monetary impact that is not expected when you buy a car with the intention to keep it, considering that is has been serviced perfectly since 2018, mint condition inside and outside. Honestly, won't buy a new car on any dealer from Nissan nor any other. Rater buys something used, knowing it might need major maintenance, then buy something brand new, expecting it last long and getting disappointed many times. Note: There are people who buy brand new cars because of the necessity.

I am on day 74 of being without my truck, which was bought for work, to haul and tow which is necessary for my job. I dropped it off at the dealership 12/22/25. There is a communication error in the truck but they told me it was the grille shutter, so waited for the backordered parts. That didn’t fix it. Then they said it was the alternator, so we waited for that backordered part. That didn’t fix it. Then they said it was the ECM, but guess what, it was backordered too. So we waited and it didn’t fix it either. They are now saying body harness and main wiring harness which is also back ordered.. They have thrown parts at my truck trying to repair it but to no avail. I asked for a buyback weeks ago seeing as all parts are on back order since they’ve discontinued the Titan so how’s it gonna be later on? I bought the truck for the lifetime powertrain warranty but they can’t even determine their own issues with their brand.

We leased a car with Nissan, and they leased us a broken vehicle. We gave it back in November. And have not had possession of the vehicle since then. We have been forced to make payments on this vehicle that we have not driven since November. They gave us a joke of an offer of thirteen hundred dollars, and we haven't heard from them in over two weeks on this offer. CLIFF ** and his coworkers in the resolution team at Nissan won't answer emails or phone calls or give us any update on the situation. I have no idea how they are still in business with this customer service. I will never own another Nissan vehicle as long as I live.

Nissan needs to be responsible to us consumers for those horrible CVT transmissions they made. We bought these cars thinking they were going to be good, decent and dependable cars only to find out that the manufacturer screwed us over and now were all stuck with transmissions that don't work. Sad.

I ordered OEM parts from local Nissan dealership. I believed they gave me a wrong parts. I had filed a complaint about the local Nissan service. This Nissan consumer affairs is a joke. They pretend to help you and drag your case for few weeks, pretend to be helping you but at the end they will say, "Sorry we can’t help you." they ask you all kinds of paperwork and personal info, proof of ownership of your vehicle. They give mediocre service. What kind of consumer affairs is this. They don’t take care of consumers. I was going to buy another Nissan vehicle but with my bad experience no way, they gave me poor taste. Never buy Nissan again. I suggest buying a different company not. Nissan.

Complaint Against: Nissan. Issue: Denied goodwill (“grace”) claim for known CVT transmission failure. Description of Complaint: I am filing this complaint because Nissan has denied my request for goodwill assistance (“grace”) after my vehicle experienced a CVT transmission failure. This type of failure is a well‑documented and widely reported issue across multiple Nissan models and model years, and Nissan has acknowledged similar problems in past service bulletins and extended coverage programs.

I have had a very disappointing experience with Nissan finance customer care. Every time I reached out for assistance, I felt that my concerns were not taken seriously and my issues were not resolved. The representatives and the manager I spoke with seemed uninterested in helping and often provided unhelpful responses. It was difficult to get clear answers, and follow-ups were never done. Overall, the level of service I received from Nissan customer care was the worst I have encountered.

At least a Nissan Frontier and 2023 immediately had problems with it. Electronic. They replaced sensors and including the rear end we're never able to fix the problem as they could never find codes. We had a case opened up with Nissan. To either buy back. Or give us another lease vehicle of the same. They ended up switching the person we were dealing with at Nissan and giving us another person who basically sent me a non-disclosure offering to pay me $1,500 to keep my mouth shut by signing it. I would have to agree not to ever bring anything against Nissan Acura any other dealerships or affiliates. And they denied the fact it was anything wrong with the vehicle despite the fact I sent them several pictures of the dash lights on ABS etc and videos as well as took it to my local Nissan dealership but because they could never pull a code they would not fix it. It was costing me money every time it went in to the dealership.

I bought my first Nissan ever two years ago. This will be my last Nissan ever. Although the car drives fine, it looks great. The "safety" features are actually a big danger. When backing into a parking spot, parallel parking, or into the garage... even while going at a very slow speed... the car will abruptly stop, vibrate the steering wheel, and make a loud jarring sound. Instead of making me feel safe, it startles me, hinders my driving, and makes my nervous system go into action. The only way to disable this option is manually every. single. time. It's annoying, unnecessary, and it has the potential for making me make an error instead of keeping me safe.

Purchased a 2023 Nissan Rogue and in the last 12 months the car required a full engine replacement and a full replacement of its power steering. These were two separate service dates and very expensive repairs. Nissan consumer affairs is not the easiest to deal with. I would avoid Nissan if you can.

I have a 2023 Nissan Rogue that I paid $16k down payment on. This vehicle has been in and out of the shop since 40kmiles for engine noises. My daughter stated it sounded like when you stir chocolate milk... That's the bad part! Nissan has refused to fix the issue since it's not throwing a code. Even stated they have compared it with a newer rogue and it sounds the same. First time bringing it in there was a water pump leak, the second and third time was the egr valve. The vehicle has left me on the side of the road and lost all power. Now sucks down gas like I'm driving a V8!

On the phone now with customer service. I think they outsource their call. I called 1866-22-7871. Once I asked for a manager, he put me on hold. It’s been over an hour and I am still on hold. I asked if I could use my double payment to allocated to the next month and he refused. All they liked to do is to fight with me. I will never buy another Nissan again!

I sent them a check on 10/27/25 to purchase my lease in cash. To this day, I still have not received the title, which means I can’t register the car, sell it, or do anything else with it. I’m completely stuck in limbo. Every time I call, a different representative gives me a different answer, which shows how poor their system is. I even had to write to the Attorney General, and still—no title. I’ve already moved out of Dallas and still can’t get rid of this awful car. Do not buy cars from them unless you’re paying cash through a dealer.

I have a 2023 Nissan Rogue with two active recalls. The issues with this car started long before the recalls and I took it to the dealership multiple times for issues with the engine and it making very odd noises accelerating. They couldn't help or find the issue so to this day it continues. After issuing two recalls, they have no fix for them but force me to stay in a lease with an unsafe vehicle. Shame on Nissan! They should allow customers to opt out of a lease when they can opt out of fixing the car.

My husband purchased a new truck March 2023 and the battery went out in two years. The factory warranty went out and my husband asked them can they pro rate a new battery and the service advisor kept saying your warranty has went out, my husband asked to speak to a manager and he just said the same thing the service advisor said. (smh) They don't listened. This is our first and last Nissan.

Well, living in Colorado: Nissan Leaf 202 does not start if there is 28 degrees Fahrenheit or less. The case has been with executive team for months/years. Edwina is not a trustworthy person, probably also being her fake name, but who cares, they cannot care less about a faulty car! Nissan has not found a solution yet for the mentioned issue, but keep pretending that they are fixing the car. They have exchanged various modules using extended warranty company, but the issue is still there. They do not want to admit that that car has to be replaced! Check Magnuson Moss Act for all wrongdoings that this company is serving you! We are so ready to sue them!

2015 370Z touring Roadster 44k miles had an issue with 5th Bungee repair service Bulletin NTB19-061, called NISSAN dealerships with this known issue, nothing but run around for repair. Numerous emails with Nissan consumer affairs also a video of issue. Finally, was instructed to take car to Albertville Team One Nissan to meet regional manager, didn't even look at car, told me call Gadsden Nissan which I did, they said they could repair call me back!! NO CALL BACK!!! THIS SHOULD BE A WARRANTY ISSUE NOT AT COST OF CONSUMER!! ALSO was informed that the hours required by dealership to repair was 2.8 but need to add more hours like 2 more!!! WHAT A BOONDOGGLE!! DONE WITH NISSAN

Nissan sucks from mechanical to electronics. The car is only 6 years old and got 74000 miles on it. Electronics started to have problem three years after I purchased the car. Five years later, the clock of the car went wild. It started showing random times every time the car is started. My friend has a Nissan as well. I noticed time on his car was off as well. In the sixth year, the steering wheel started to have problem. Turn it makes squeaky sound. What a worse car can there be to beat Nissan with bad quality? Sum it up in a few words: "stay away from it".

I had a recall on my 2025 Nissan Rogue L. The app had absolutely no options to self start and my key hardly worked when trying to self start. I had an appt in Rockville Centre and I was told it would take 48 hours to update. I can no longer log into the app and it's not updated after 4 days. My car has technology from 1990 and I'm paying top dollar for an upgraded model. Can't wait to return this car in 2 years, never again with a Nissan!

Nissan needs to lower the volume on its remote horn honk locking. Nissan - How many decibels is it? Does it occur to you that it can wake countless people up from sleep? Cars parked right in front of apartment buildings get blasted ALL DAY and NIGHT LONG WITH THE STUPID HOONKKKKK LOCKING. A tiny electronic beep accomplishes the same thing!!!!

This review is about the service process with Nissan. (Though I am disappointed I had to have a gear shifter replaced 2,500 miles after the warranty expired.) I took my Nissan into Alan Webb Nissan on 9/29. I picked up my vehicle on 10/21 after being contacted the afternoon of 10/18. The local Customer Service rep did update me. I did also go in to get updates as to progress on the diagnosis. I was told that local technicians are not allowed by Nissan to get into the transmission. The truck was to be diagnosed through testing in the shop and testing the on the road, then those results were communicated to Nissan for their decision. This back-and-forth process took 17 days to complete the service. The mileage when dropped off was 52,558, the mileage when picked up at Alan Webb was 52,562, according to the Service Invoice. Or, the grand total of 4 miles of testing (for 16 days).

Horrible customer service agents. You have to call several times until you get someone you can understand and wants to do their job. Asked to speak to a supervisor. I was told they would call back in 24 hrs. Unrealistic for them to think anyone has their phone on them every second of the day. When call is missed customer service just tells you to wait for callback once again in 24 hrs. Going on 4 days and have not gotten to speak to anyone about my case. This is a Joke!!

In 2023, while visiting family out of state, my vehicle’s check engine light came on at approximately 79,762 miles. I immediately had the codes checked at an AutoZone, which indicated CVT/transmission failure. As I was unable to afford immediate repairs, I placed the vehicle in storage until I could save for proper diagnostics and repair. In 2025, I had the vehicle towed to a certified mechanic in Tennessee, who confirmed that the transmission required a full replacement. After researching online, I learned of the class action settlement related to Nissan’s CVT transmissions, which extended the warranty coverage to May 2024 or 84,000 miles, whichever came first.

I purchased this vehicle in 2024 from Antwerpen Nissan in Clarksville, MD. On October 17, 2025, while driving, the engine light illuminated, and the engine abruptly shut off, creating a significant safety hazard, were I almost got into a car accident. The engine error codes indicated a P2563 and P2565, confirming a failure of the Nissan VC turbo engine. This failure occurred within one year of owning the car, highlighting a severe defect. The nationwide recall on the VC turbo engine directly relates to this incident, as the defective turbo engine put my life at risk when it failed while driving.

I have owned a Nissan Armada for 4 years and have already put 2 Nissan brand batteries in it in the last 3 years. It now needs a 3rd battery and is under a prorated warranty. However they don't have them in stock and so either I have to wait a week for them to get a Nissan battery in stock and pay $189 or have a different battery brand installed today for $498! They refuse to give me a loaner vehicle because it isn't covered even though they can't provide the part under which they have warrantied. This is nothing more than a money racket and a severe lack of customer service. This is my first and LAST Nissan vehicle. Never again, the customer service is atrocious.

I would give 0 stars if I could. I was a faithful customer for over 15 years. I returned my last lease in I believe 7/21/2025. I then got a bill in Aug for $1,124.81! They charged me for 3 tires and disposition fee. The Pathfinder only had 26,875 miles on it when I returned it! And how could only 3 be bad. They made good money off that car! I also purchased another car from the Burnsville Nissan dealership but since it wasn't a Nissan, they said they had to charge me the disposition fee. I never was late on my car payment for fifteen years, but they gave me only a month before they sent that bill to collections! Collections told me that I only needed to pay seventy percent and it would be settled. I then called Nissan to make sure that there wasn't going to be anything reported to the credit bureau's. They said they were having computer issues.

If you’ve made it this far you’re smarter than me. Nissan is the worst. I bought a 2025 and as soon as I drive it off the lot I realized it had a major alignment issue. Took it back the next day and the dealer tried to downplay it, saying it was so minor. Not minor if a brand new car is pulling more than a 2013 that’s been in accidents.

I dropped my truck off last week and was told that I had coverage on my roof and rental by TJ but my coverage is for 36,000 and I only had 21,322 miles on my truck. I was called a few days later my Kevin and he said that none of it was covered and the roof would be 1,500 dollars not including the price of the rental that I have to pay also. I was so upset I told him I would call him back.

Contacted Nissan Consumer Affairs about a defective air bag! And they refused to cover it. The following is written by the dealership which tells me that the issue was there before I purchased the vehicle! Took the car in for an oil change and came out with air bag light on! What did the do to it? “Air Bag System Concern-per code stored in past and data base search need to replace drivers side airbag in seat.”

Absolutely worst customer service. Nissan usa and dealer employees didn't even know about their own programs and what even worse told me I was wrong. I had to pull up nissan usa website and read program details word for word to a supervisor the was still told they did not offer that program. After proving supervisor was incorrect was told it was dealer's fault and to contact dealer when the issue was nissanusa's fault of not communicating program details to its dealers. The at a dealer level could not get anyone to contact me back, took several attempts to contact anyone and never really got an answer. Stay away from nissan and avoid all your problems.