Nissan Reviews

I purchased Nissan Rogue 2013 model. I am living in California with beautiful climate. From past 6 months on my car paint is peeling off very badly. Looks like problem with the paint. I called the dealer and discussed on this. They said warranty period over. Not able to assist. Customer support/dealer is not telling the root cause of paint being peeled out. Can some please help me on this?

I bought a 2014 Pathfinder in January of 2017. It was just out of warranty by mileage and the ABS computer went bad. The Nissan Dealership here locally was very nice and helpful and had never seen this issue before. It is unsafe and unreliable because the speedometer, gas gauge, and the 4-wheel drive do not work when experiencing this issue (I live in a snowy area so I do need the 4 wheel drive to turn on when those conditions are present). I would also say that 36k miles and one prior owner with a clean CarFax Report is a bit early for the ABS computer to fail and so I do believe this is a manufacturing issue with the unit failing prematurely.

I came across the mission of your company on your website. Since months I have serious and justified doubts on this mission. Let me explain: My Nissan Trail (1 year old - warranty) that I bought last year in January 2016 in Windhoek, Namibia has been under repair since 27 August 2016 until today (!) after an engine jamming. A long story of promises by the local Nissan dealer has been culminating in a statement by the dealer last Monday, 6 March 2017: "We are sorry the engine has no compression and we have to bring it back to repair to the engine workshop."

I bought my car in Swansea car dealer Bassett on the 27 of May 2016 but the car did not have a spare tire or emergency kit as declared by the dealer. I have been stopped by the police and they told me l was breaking the law. I told them that when l bought the car there was no spare tire or emergency kit and they told me that Nissan as a company was suppose to provide a spare tire or emergency kit.

My daughter purchased a car in November 2016. The sale of the car went smoothly. Unfortunately she got behind on her notes. We had called to give them an estimate date of when the notes would be paid. To my understanding if notes aren't paid in 120 days repossession occurs. It hadn't even been 120 days and the day that we were on the phone which was Thursday, February 23 to pay the notes. We were put on hold for a long time only for the company in which they had repossess the car took the car.

Amazing when you trust in a brand new car and a reputable name. 3 months ago, we purchased a brand new Nissan Rogue loaded with all the goodies. Then what we thought was a minor Bluetooth/phone problem began. When the person on the other end of the phone talks to the driver (or synced passenger) a nice high pitched whine comes across the phone. This is not heard by the driver connected to the Rogue, this is heard by everyone talking to the driver. A very annoying problem that you would think the dealer and manufacturer would repair or replace. Not, not, not. The normal answers by the dealer - manufacturer's problem so start a case. Started a case and Nissan denies the case.

In 2014 my husband and I bought a brand new 2014 Nissan Rogue. I thought I had my dream car; little did I know, it was a nightmare car. In the last three years we have owned the car it has been in the shop at least 5 times for repairs that were covered under our warranty and two other times for voluntary recalls. I knew there was something not right with the transmission less than a year after we purchased the car. It made funny noises and jumped when changing gears. After 2 and a half years and many attempts to have Nissan look into the problem they finally replaced the transmission when it about fell out in their parking lot!

Purchased a used 2011 Nissan Versa with low mileage (66k) thinking that, like previously owned Nissan's, this will last until 300k without any major issues. At 79k miles the car feels like it is loose and swaying back and forth while driving and the service light comes on. Take to Nissan dealer and find a recall and after looking at the transmission, they say we need to replace the transmission because it is giving a fail code. They only want $4000+ for the replacement, more than we owe on the car.

Extremely poor customer service from Nissan UK after reporting numerous faults on my new car (Nissan Note). The local dealer has done their best with no support from the manufacturer. The car has the following problems - front wings have been changed after painting. Windscreen trims loose and fell off. Drive belt replaced due to slipping. Front window trims NS/OS not fitting. Front NS seat base cover keeps coming off. Water leaks into rear OS footwell caused by two seam welds being missed in manufacturing a damaged air vent and dented body panel. Air conditioning pump leaking and no gas but very noisy. I would definitely recommend staying clear of a new Nissan of any type.

First of all, thank you for your time in reading my complaint. I am contacting you for help with my 2010 Nissan Sentra. I have been denied coverage on my car with my Nissan Extended Gold Preferred Plus Warranty, and I tried to appeal it through Nissan Consumer Affairs as well. I have exhausted all measures in getting my car repaired through Empire Nissan Lakewood. My Piston Rod went through the Block of my Engine on 6th Avenue. I had the oil changed on 1/17/2017, but that was not the cause to my Engine to blow. Shell Rapid Lube Oil keeps records of all service by Camera and has reviewed the complete service by tape on my car. They are willing to provide that information to legal counsel.

My car has been in the shop since December 13, 2016 and cannot be repaired because the wiring harness is not available. Nowhere in the USA and they do not want to bring it from JAPAN. Nobody answers you, the customer service and parts don't do anything to solve this problem, they do not give you an update, meanwhile I am paying for a lease car that I am not able to use, and they do not want to give me a loaner until they finally bring the part, and they do not want to pay for a rental. Nobody knows when the part will be available.

I bought a Nissan as my first vehicle because my mother always had a Nissan. Her mother and father always had a Nissan. When it came time for me to buy a vehicle, I wanted to go with someone I could trust, who always provided quality cars and service. Is that a thing of the past? My 2011 Nissan Cube with a CVT transmission is a piece of junk! After just 5 years and 72000 miles the CVT needs to be replaced. The dealership is asking $5000 for the repair. More than I've been able to save since buying my first car.

Ripoff and runaround -- I purchased a 2015 Nissan Altima with 100000 mile, 72 month extended warranty. I traded that car in to a different Nissan and had to purchase a new warranty because apparently they would not transfer but had the promise of the warranty being refunded. I've jumped through hoops already to turn the proper paperwork in. Months later still no refund, and of course Corporate blames the dealer and the dealer blames Corporate when they actually answer the phone. Thousands stolen!

I have called your finance department Nissan Canada Finance on multiple occasions including today regarding an outstanding payment on my third lease with Nissan (2011 Maxima.) Payment overlooked due to family health issues. The outstanding balance was paid for earlier this year (2016) through your collection agency and payment confirmed by Nissan Finance. I am still getting letters and calls from Credit Risk Management Canada Ltd. asking for payment. I was told by your finance department to resolve it myself with CRM. (How rude and arrogant.) I have been wasting my valuable time dealing with various people regarding this issue. I find it very disturbing that your finance department would not contact the credit agency to confirm the payment. If the calls and letters continue from Credit Risk Management, I will be contacting my lawyer, as I feel this is a form of harassment.

I bought my Nissan Altima 2013 brand new. I had problems since I bought it. The airbag and the check engine light kept coming ON. Took it several times to the dealership and I was told that the light had to be on at the moment. Decided to call the Nissan corporate and made a report for it. I was told that I would not have a problem later on when my light came on. Finally my airbag light stay on when my car was out of the warranty. Contacted Nissan and they told that my car was out of warranty they did not want to fix it and It's a safety issue.

Murano - Well when I purchased car I was looking on the invoice. They had charged me with pin strips on car but it was no pin strips. Had to call them about that to tell them and have them put them on. Then I was paying my taxes on car found out they had it put in system a higher price model that is when I noticed that they forgot to put the letter on the car what it is, s, sl or whatever. I would appreciate if I could have that on my car sent. I pay for it would you please let me know about taking care of this. I called the Five star Nissan 8436658467 just got the runaround for one person to the other. How would you like transfer from this one to another. Thanks if you could take care of this matter.

Purchased a used Nissan GTR from Atlanta, classic cars within two months the radio and transmission failed. Took the car to Nissan to see if they could repair the transmission they said 'no' but went on to say they would replace it at a cost of $18000. Said it wasn't covered under warranty. Had to have the car trucked across town to have it fixed since Nissan didn't know how to repair it. The car was driven into the Nissan repair shop but when they took the transmission oil pan off the car to check it the car was no longer able to be driven and I had to have it trucked to my home and then to the repair shop across town for the repair.

Nissan is, by far, one of the worst companies in terms of customer satisfaction. You can clearly see it from all negative reviews. Nissan is pretty much done with you once they were able to secure your money. Please stay away from Nissan with a clear margin. I've bought my car 4 years ago and I take my car to the certified dealer (Royal Moore Nissan Hillsboro) couple of times a year for regular maintenance and any major work needed. I was hoping that my car would last, as long as a certified technician touches it. Obviously, I was too naive. I took my car to another dealer (CARR Nissan). They told me that my car has not been touched for years. This is only 1 month after my visit to the Royal Moore with full service.

First and last Nissan that we will own. In short, the Nissan consumer affairs division exists to read a bulletin back to you regarding any warranty, claim, or recall regardless of the situation. If you have recurring issues with your vehicle, prepare to be disappointed and spend a lot of money. On a positive note, the local dealership has always maintained a friendly demeanor when explaining the astronomical repair bills.

Bought car brand new. Nissan knew these transmissions were bad and never notified customers. I am now 128,000 miles (8,000 over warranty) and they will not help me pay for a $3,000 transmission. They sold a bad product and will not make it good. Will never darken the door of another Nissan Dealership.

I purchased a new 2016 Nissan Rogue last week. Today I could not get into the portal so I contacted customer service only to find they sold me a new car that was under a recall on the transmission. There was no disclosure of the recall. I have contacted the dealer and an attorney.

Bought my 2012 Nissan Juke brand new and have had top notch maintenance (ie required oil changes, transmission fluid change, filter changes, etc.) at the same and only licensed Nissan dealer. The recall in 2014 of the Nissan Juke timing chain prompted me to take it in and get it fixed (although I was having no problems) -- I had approximately 36,000 miles on it then. Now, 56,000 miles later, I am at 92,000 miles and have been hearing a noise coming from under the hood. Took it to the same dealer and lo and behold... It's the timing chain. Nissan consumer affairs feels like they're doing me a favor by covering ONLY the parts for this ($485.00) and I'm suppose to fork over the remaining $1200.00 for labor. Really Nissan?

Our 2013 Nissan Altima (3 years old), only 89, 000 miles and we have owned for 2 years, the transmission went completely out. We have maintain, like clockwork, all maintenance on this car. If tire pressure light appeared we took it to the DEALER ONLY. This car has only been serviced by the Nissan/Infiniti dealer. We logged a complaint with Nissan consumer affairs and they declined repair and/or assistance with repairs for a major component of the car. Her response because we were 28,000 miles past the 60,000-mile warranty or 5 years, which we are under the 5-year mark, they could not do anything and we are responsible for the repairs. $4500 dollar repair and they refuse to even assist with the repair.

This is a warning to all potential Nissan customers/owners. Nissan had my Son pay $130.00 for a diagnostic check to see if consumer affairs would fix his transmission that gave out exactly one year after purchasing his car from Paul Blanco dealership. Consumer affairs of Nissan denied his request for repairs due to my Son had too many miles on his car 11k to be exact. Instead of telling my Son this in the beginning, they took my Son $130.00 and went their merry way.

There was an issue with the transmission for this vehicle, hood. The hood of the vehicle seemed to appear loose all the time. When I would drive the vehicle the hood seemed as though it had been opened and not closed completely.

they state that they will provide financial assistance for those customers who may be beyond the warranty period. Nissan just called to tell me that they will not provide any assistance. What a crock. I came to find out that many people who own a 2009 -2013 Rouge or Murano will have issues with their CVT transmission. For those who own Rouge or Murano made between 2009-2013 have your transmission checked out before the warranty expires.

Called Nissan customer affairs talked to a Trey. No help... Asked to talked to his supervisor then talked to a Alica (not sure on name). Voiced my disconcern with my customer service at a dealership. Asked for Alica for a email with her name and my case number. Said she would. Well she had Trey call me back then he said he would. Keep in mind they don't have employee ID numbers and can't use last names. They work in your Tennessee office. Neither one of Nissan customer affair case workers could send me a simple email. All they wanted to do was close the case which I had to call and have re-opened 1st time. Basically it's waste of time to complain to them. Almost sure nothing was done or will be done. Best they could with all their experience suggest a I get a second opinion... I felt like the dealership was being shady.

She easy to handle and the safety features are wonderful. And on top of that she great on gas and a smart car. Not to mention stylish. She has skid control. Everything is on your steering column full of safety features. You never have to take your hands off the steering. Equipped with backup view.

Very reliable but has an occasional issue. I think that the Nissan performs well. There is an issue with the aux input. Plus there are times when the radio display goes blank when on. I thought that it would have better gas mileage as well. Overall I'm very pleased.

Buyer beware! If you have purchased a vehicle through Nissan please review your paperwork/contract. Several dealerships have been adjusting the cost of the vehicles with dealer add-ons and making it seem as though these are items you have to sign off on and not options that can be declined. These include (VIN Etch, Paint Protection, Fabric Protection. Portfolio Protection Package, GAP Insurance) and can add thousands (mine was over $5,000.00) to the overall cost to the vehicle and if you are financing you will pay interest on all these add-ons as well. This is an unfair and deceptive trade practice and has fallen under scrutiny of the State Attorney General's Office as well as the Federal Trade Commission. If this has happened to you please report the dealership to both your State's Attorney General and the FTC.

Updated on 03/03/2019: So after nearly 3 years of being subjected to driving a sub-par, unsafe (car system shut down many times while in motion, including on the highway), and many other issues, the “wonderful” people at Nissan snuck in another whopper, a $400+ disposition fee. For those who are unaware of this scam business practice, basically it’s a handcuff to force you to buy another Nissan, regardless of how awful the experience was (and ours was life-threatening). In no other business would something as despicable as locking someone into purchasing their product or you get punished.

I purchased a 2013 Nissan Sentra SR only 8 months ago with 80,000 miles! After leaving the dealership (hrs after) I had contacted the manager to inform her that I felt as if there was a problem with the transmission because of the problems I was experiencing, the car was revving very high while in park or stopped and jerking. It almost felt as if I was driving a standard and taking off from a stop sign in 2nd gear! This is what my car feels like taking off after every stop I make! I have a ton of text messages between the manager and I about this problem. She somehow made a way to make ME feel like I had been driving the car a certain way or that "I just hadn't had any experience driving new cars". This was the response I got for about 90 days until my warranty was up!

I bought a 2012 Nissan Murano 7 month ago and the last 5 month it's been sitting in the driveway. The cvt transmission has went bye bye at 120 thousands km so I call Nissan Canada. Gave my vin number only to find out that there was an extended warranty bought and paid for already for that Vin/. My 2012 Nissan Murano. But here's the thing. They got the money already for the warranty but was up to them to let the dealership who I bought it from that there was an extended warranty on this vin and was to be transferred to the new owner within 30 days of purchase which they had failed to do so you went on to have camvac do an arbitration and Nissan sent a legal representation and at the end of it all Nissan could care less about their consumers at all and come good and honor the warranty that they already made the money on and fix my vehicle for me.

Great car to look at but dangerous in city driving due to transmission. Nissan's transmission would have to be the worst on the market. It does not work well in city where it has to change a lot. Very dangerous at take off, motor revs a lot and you go nowhere (does not change up), seems to just slip.

My husband and I bought a Nissan Rogue in California a couple years ago. It started having what we thought was transmission issues at about 95,000 miles. We immediately took it to the shop to be evaluated. They said there was nothing wrong. I continued to drive it and kept having problems. We took it in several times and every time they said there was nothing wrong. A few months ago we moved to Tennessee and drove our Nissan. We were in the middle of nowhere and suddenly my car stopped shifting. It was stuck in a high gear. We were finally able to make it to Tennessee to a Nissan dealership in Cookeville. We had an appointment for 8am.

We leased this vehicle and it was nothing but trouble. We would go on business trips and returning to car, it wouldn't start. The battery was ok but we couldn't figure out what to do. This happened many many times and was told by the dealer they couldn't figure out what was wrong. At one point the radio would come on blasting and there was nothing we could do to turn it down or off. Nissan did replace the radio but it ended up not being the trouble with the car stalling. This was not reliable and we ended up having to return it early from our lease agreement because it was a LEMON!!!

3 weeks ago I went to get my car check at my mechanic place. Everything was fine.. Week later as I was driving my transmission broke and I did drop off at my local Nissan dealership. Next day I got the phone call from Nissan - my transmission is done but I'm lucky was still under warranty which was extended by Nissan because of a lot of cases of broken transmissions. Dealership said I will be free of charge (that was Friday). I had to wait 4 days for loaner car because Nissan needed to send approval - got it. Tuesday I receive phone call my subframe is broken and axle rubber is no good so they won't charge me for labor and axle, just for subframe 1100$. When I start to question them how come something is broken now when day before only transmission was for change and everything else was fine besides transmission on top of my check up week before, they started to be rude and give me wrong info every hour.

Purchased date:06/12/2015; Model: 2015 Versa S Plus; Dealer: Imperio Nissan of Irvine, CA; Service Rep: Scott; On November 1, 2016, around 9:50 am, our car was traveling in a very slow speed on an interchange on-ramp from freeway 110 north bound to 105 west bound in Los Angeles County. The traffic was moving in a slow fashion on an uphill on-ramp. As the traffic was getting slower, I gently stepped on the brake to slow down the car. While I was holding down the brake pedal, suddenly I heard a "clunk" noise and felt a vibration. At this point, the car started moving on its own without a sign of slowing down. I immediately tried to step on the brake with full force but felt the brake pedal having no pressure at all. Although a safe distance was kept from the front car prior to the accident, as the brake pedal traveled down to the floor, the car continued to move closer to the front car with uncontrollable speed.

I purchased a CPO (Certified Pre-Owned) vehicle from a local dealership. 12 hours after I got the vehicle home it absolutely reeked of cigarette smoke. This is not hyperbole: the garage smelled like an ashtray the second morning because the car sat in there overnight, windows up. The entire garage. In the 167 point Nissan Certified Pre-Owned inspection smoke odor is called out as being checked for and "Meets Standard", "Replaced", or "Repaired/Adjusted" (the check for my car indicated Meets Standard). I struggled with the dealership to get it fixed but they stonewalled me past casually trying to fix smoke odor that all the advice online says can't be removed with the methods they employed (ozonator and "bombs"). From Nissan's website: "Can all Nissans be Certified? No." "Most important, pass a comprehensive 167 point Nissan Certified Pre-Owned inspection".

I purchased my 2014 Nissan Pathfinder brand new in June 2014. By October 2014 at around 8,000 miles my transmission began to fail as I was driving down the highway. The car would jolt down the road. I took my vehicle in to be checked. They did a "software update" and sent me on my way. I didn't have my vehicle out of the parking lot before it started happening again. I turned around and took it back. They kept my vehicle for several days and determined a new transmission was in order. The transmission was replaced. I was able to get about 35,000 miles on my vehicle and then the fuel sensor went out. Nissan dealership replaced it but I had to pay for it as it was not included in the warranty. The dealer did pay for the labor but Nissan REFUSED to cover the part and I had to pay for that.

I purchased the new 2016 Titan XD Platinum... 62k. Within 30 days they offered the 2017 with a standard 5 year 100k warranty and a rebate of $4500 on the 2016's. After contacting Nissan, I was given 1000 Nissan points which doesn't even cover the cost of a warranty extension to match what is standard on the 2017. As for the rebate, I was given an analogy using Walmart as their example about things going on sale. Nissan offered no help for the loyal customer, but big discounts for potential customers. Seems a bit backward to me. Nissan wants to be respected like Honda and Toyota but lacks the substance and customer understanding to be a tier 1 player. To add insult to injury, now I'm hearing that there are turbo issues with the diesel motors. Save yourself the disappointment by staying clear of Nissan.

I have 2007 Altima and at 75k miles the transmission went out. Nissan gave a courtesy warranty extensions for Nissan Altima due to the fact they knew their CVT transmission were crap. I took my car to Torre Nissan in La Quinta Ca where they replaced the transmission because of the warranty. 56k miles later the transmission went out again. This time I called consumer affairs Nissan and dealt with an extremely rude Bernice. Basically when I called them out on faulty products she turned it on me. That I should have gotten my oil changes with Nissan to prevent this. Well, I got my oil changes done at a licensed mechanic shop and oil changes have nothing to do with my transmission.

I gave my car for the service which supposed to be under warranty. Initial phone from customer service asking for $300 and later on final bill more than $500!!! For flushing the fuel path!!! The labor rate was $135.0 per hour and calculated for 3 hours. Most of the service person I encounter as novice apprentice!!! And the topping was the annoying service manager (Mike) seems that he was hand picked from. I believe the Nissan business in North Vancouver is very dull and slow and the service manager wants to make money but it's a rip off.

So, I had a broken coil spring on my 2009 Versa. I contacted my dealer and told him that my car only had 75k miles, and I thought it was crazy that a coil spring should break with so few miles. I am close to 70 years old, and I drive responsibly, avoiding pot holes etc. I was told by the dealer that this was not covered and it would cost me $450.00 to replace the springs. Being on a fixed income, I thought that was outrageous. I then called Nissan and filed a report, and a factory rep did check into it and again I was denied compensation of any kind. After much searching I finally found the coil springs on sale for $57.42 each, from another Nissan dealer. I also purchased the rubber seats for the top and bottom of each spring for $21.20. So, with parts, sales tax, and shipping my total cost was $147.32.

I bought a Nissan about 5 months ago. They were ready and willing to help me in a car. They went out and brought the Nissan to show me. About 3 or 4 months ago the car had places on the hood and trunk of the car. I took the car to the Nissan place in Greer S.C. They looked at it said rocks from the road did this. Well don't you think I would have felt and seen when the rocks would have hit my car? As big as the places are, they would not help me! But if I was going to buy a car they would have been all over me! I took it to a man that paints cars. They said take it to Nissan where I bought it that it was in the paint! They tried to say it was rocks that did it. The man that looked at it picked at it and made it worst.

While driving down the highway, a tire started to deflate. I called the dealership and let them know it was deflating for unknown reasons and they said even though I hadn't purchased the tire warranty that they would patch it and I would have no issues. So I brought it in and with one look they said they wouldn't patch it and I had to buy a replacement because it showed wear on the sidewall. Which it didn't have wear, the dirt was just not as noticeable after being almost flat for an eighth of a mile until I could pull off the highway to put the donut on. It cost me $290, as the rest of the vehicle is under warranty I didn't want to risk any interference of that by having 3rd party work done on it. But even under manufacturer's standards it is covered since the tread wear is 1/32" off of brand new and there was only 8000 miles on the car.

Nissan Rouge with severe problem and poor customer service. I have bought Nissan Rouge #VIN NO: **. I went for the first servicing on 04/20/16. They have done servicing and report states the car doesn't have any issues. I was facing problem with the car while driving around 70-75 miles/hour suddenly brake light was coming on the dashboard. I thought this is a safety issue and reported to Local Nissan Dealer Airport Nissan Cleveland on 5/16/16. They said they couldn't replicate the problem. And after that I have faced the same problem again and reached to the Airport Nissan on 07/06/16. This time with evidence.

In August of 2014 I purchased a year end Model Altima, my trade was a 2011 Nissan rogue for which I still owed 13000 on. I was given more than I owed on the trade. The sale from this point upon hindsight was extremely sketchy. There was no negotiation on the price of the new car. They simply presented you with 3 payment plans and dollar amounts for repayment so as the price of the vehicle was never mentioned. (There was zero negotiation.) We were just simply taken advantage of because of the excitement we had of owning the new vehicle...

I have a 2010 Nissan Versa sedan. I have had the service engine light on almost the entire time I've had the car, or at least since the warranty ran out. The diagnostic code indicates a fuel system leak, which has already been recalled on other models but not mine. I am also experiencing fuel pressure regulator problems, which was also a technical service bulletin for other Nissan Versa's just not my VIN number. I'm furious that known problems aren't being evaluated properly for all years and/or models. I've had my car in the shop several times because it won't start, FPR issues.

2009 Murano purchased new at 109k check engine light came on (code 011). Dealer says that the seal/gasket for the timing chain needs to be replaced. Parts $25, labor $2400. Nissan Consumer Affairs covers 80% dealer covered 10% and I was responsible for the rest. Still not happy that my engine has to come out and there are no guarantees after the vehicle will be in the shop 2 full days, SCARY! Nissan seemed helpful.

On August 5th I wrote a review concerning my tires on the 2014 Nissan Altima with only 11000 miles on the tires. The follow-up review is that I notified Nissan company about this problem and in turn they reimbursed me the amount of the new tires that I bought. I informed them that they needed to drop the continental Tires from their new cars because of the safety issues concerning them. Because of this decision from Nissan to reimburse me for my new tires I was continue to be a loyal Nissan customer although will never buy another car with a Continental tire on it.

A couple of years after purchasing my 2008 Nissan Rogue I began hearing a whining sound coming from the transmission while driving on long road trips. Eventually while on a road trip I was suddenly unable to accelerate. The pedal was down to the floor but rather than pick up speed, the vehicle would decelerate and was unable to even reach the speed limit on the highway.

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though it's a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesn't work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of "Hertz" (Car Rental).

I purchased a brand new Nissan rogue. It gets ten miles to the gallon. Horrible mileage. I called Nissan and they made me drive all over the place to dealers to get it checked. The mileage is still terrible. Nissan is telling me the advertised mileage of 23-30 mpg is an estimate only so if I'm getting ten mpg, they are not responsible and they will not help me in any way. I feel lied to, this is my last Nissan. I contacted the attorney general, so far no response.

I had a horrible experience in every aspect of my purchase. I had a truck moved from my dealership's lot a few miles away. I asked to wait to view the truck in person BEFORE signing any documents. I was assured that the documents I was signing were related to the loan and extended warranty and I would be able to see the vehicle before signing. I was offered $2000 off by another dealer but it was too late, unknown to me I already signed. I had to purchase bed extender and was supposed to receive 15% off for my VIP package, negative, paid full price.

I recently discovered that my 2015 Nissan Altima payment is somehow behind on payments starting in March of 2016. The reason this is a problem is I was never notified that I was behind and have been paying my monthly payments on time only to find out that it has not been on time in 5 months. This is also surprising due to the facts that I tried to make a double payment at one time only to receive a recorded phone call from a Nissan rep stating that they see that I was trying to stay ahead and pay on time but you cannot pay a month in advance. That a payment must be made every thirty (30) days at which time I should have been notified that I was a month behind which was definitely not the case. I also never received a phone call nor a letter in the mail stating any indication that I was behind on payments.

Had key made a remote to open doors. Cost approx $250, including $60 labor. With appointment, took over 2 hours. After going home, realized remote would not open driver's door. Went back to resolve and was told there was an issue with the lock of the driver's door and would cost in excess of $500 to repair. Should have been advised this before leaving with the remote. I was advised they would refund the remote, but not the labor fee. UNHAPPY with the customer service with no satisfaction. I had to go back and spend more of my time to try to rectify a problem that should have been addressed when I left with the remote. Stefan ** told me they are currently going through lots of changes, new computers, new phones, etc. Not my problem. Take care of my situation and refund labor or meet me halfway. "Sorry" was his response. True, they are SORRY.

DON'T BUY NISSAN SENTRA - I say sentra because that's what I own. Purchased a 2013 sentra and the car haven been back to the dealer more than I have been to the doctor during the same period. Too many problems. As of Aug 16th 2016 less than 34,000K miles: Oil leak steering rack, CVT slips and poor acceleration, Brake noise, Shock replaced below 20k miles, Air bag light - countless, Dead battery - replaced 3 times in 3 years - I tired of telling dealer it's not the battery. Stupid! Smelly AC - Like dead animal, Rear bumper color changed... parked in garage all the time... sun isn't a factor. Work from home. DON'T BUY.

Went to a local Nissan to buy a car. The salesman went out of his way to help me. I told them upfront that I had a bankruptcy on my credit report. Was told no problem. They wanted to put me in a 2016 Sentra. We finally agreed on the price, and I had a co-signer with a very high credit score that was going to sign for me. On the phone was told there would be no problem that payments would be where I wanted them. Left work early again for the second time thinking I was going to walk away with a car. When salesman came out I could tell something was wrong. He told me that they could not get Nissan Financial to move one bit. If that is way the financial dept is going to be they need to remove bankruptcy ok from the Nissan ad. Walked away devastated with the financial dept of Nissan, so now I'm taking my business somewhere else. They lost a sale on this one.

Hello I'm owner of dealership for past 12 years. I been we sell all models of cars but I will never ever ever ever buy another Nissan with cvt transmission. They are nothing but junk junk junk. Past 5 years I have purchased over 20 Nissan Altima or Rogue or Sentra with cvt transmission. Same day I sell, second day I have to tow the car back to lot. Please don't give Nissan Corporation money even if your car goes bad. Don't make no more payment on piece of ** Nissan junk.

I purchased the Versa from a Toyota dealer; May 5, 2015. After having it for a little over six months the battery went dead. I had to purchase a new battery. On August 7, was heading home from Las Vegas. It was bumper to bumper traffic then there was a brake. I tried to accelerate there was a resistant. It picked up speed and just cut off. I had no brakes. It was if the interlock system shut off everything. At that time traffic slowed down. I turned on my hazard lights and barely get over to shoulder without an accident. It was coasting with no brakes then there was this downhill slope. The speed picked up. I was praying that no other car got in front of me. A car did get in front of me but it quickly got back over. I thought I was going to have to drive the car into the dessert in order to stop it if the shoulder ran out.

I purchased a 2008 Nissan Rogue in March 2009 with only 9700 miles on it. Within 45 days of purchase, the vehicle needed a CVT replacement. Over the years I continued to experience various issues with the vehicle and found myself visiting the dealership every three months or less. The CVT failed again in April 2014. I was covered by the extended warranty (120,000 mile/10 year) with only 118K on the vehicle. Unfortunately, two years and 15K miles later, the CVT installed in 2014 has also failed and the vehicle needs a third replacement. Nissan said the CVT is covered by a one year/12K mile warranty. Despite knowing the part is defective, Nissan is not stepping up to assist with this most recent failure, not even offering a discount on the service or part to help offset the cost of their faulty part.

Nissan cannot find what is causing my 2016 Nissan w/600 miles to stall. Pulling into traffic it will sometime stall to the point of just barley rolling. In heavy traffic it sometimes is dangerous for me and my family. Other than that, it is a dream to drive.

I bought a 2016 Nissan Maxima on May 10, 2016. Three weeks later I hit a deer with the car. Three months later I am still waiting to have the car fixed. Apparently the problem has been a wire harness that affected the airbags and seatbelts. Nissan is taking their sweet time getting the wire harnesses to Valley Nissan to start with. Now my insurance adjuster told me that Valley Nissan had gotten the wire harnesses for the car two weeks ago and they have not bothered to put them in yet. I am still waiting on Valley Nissan to fix it. I am still three months later waiting for this car to be fixed and daily I get the normal response that I'll be getting the car the next day but never do. I will never ever buy a Nissan product from Valley Nissan nor will I ever buy a Nissan product.

I own a Nissan Juke MY 2013, mileage of 67,000 km, ever since I purchased the car and I am complaining that it is not giving the full power even when I press on the pedal. I have missed the service for 10.000 km back in 2015 and when I visited them in December 2016 I asked them to do the major service and repair whatever is in the car. Everything went smooth, no issues in the car and I took it back. On July 19th 2016 I took the car there for a quick service and complained about the same issue. (Car doesn't give full power.) They got back to me with the fact that the CVT assembly have an internal defect and that my warranty will not cover it because of the missed service.

Financed a 2013 Altima SV. From the get-go I had signs that CVT transmission is bogus. Getting onto the highway it would rev up to 5k RPM and not shift up every now and then. AC went out around 70k mls, would only work when I'm driving. Then around 100k mls the transmission started having issues. Vehicle would just die when I come to a red light or stop sign every now and then. Then it got worse - if I slow down and do a "california stop" the rpms would drop below 1k and engine felt like it was going to die. Then finally vehicle just died when I came to a stop sign. I turn it on, runs fine, I put it in gear and it dies. Just jerks forward and dies. Brought it to Nissan dealer. They said needs transmission - not telling me what actually failed in the transmission. Mechanics do not know anything about transmissions.

I dropped off my car Monday, 8/1 Nissan Service Dept. for replacements & repairs that I waited for one month due to my front end collision car accident. I spoke Carrie Service Advisor, Tuesday, 8/2 and she was so nice saying everything is going to be done as we went over the repair list and I told her that I would like to speak to Mark the Tech when I come to pick up my car on Thursday, 8/4. She agreed. I went to the front service desk and asked to speak to Mark. Carrie comes instead with an attitude like "what is it". She says "he’s helping someone". I told her "I would wait for him" (My insurance company Hartford paid them to do the repairs and the extension repairs).

I am very disappointed to come on here and do this. I bought a 2012 Nissan Versa in 2014. I loved that car. At the time the dealership seemed nice. It was all handshakes and "how can we help you." Fast forward till today and they are the single worst entity I have ever had to deal with. Background: I unfortunately was in a car accident (no one was hurt) but my car was totaled. I wasn't an idiot, I had all the insurance I needed including GAP. I put in all my paperwork, work with the loan company and my insurance and the GAP company. Everything was going fine. Then, the woman from the GAP company emailed me saying that Nissan was insisting that I received the Security Plus extended service contract for free (which it clearly states on my Finance contact I was charged $935 for). I think to myself, not a big deal, I have my copy of the finance contract. I had already sent it to her, so I didn't see a problem. But there was a huge problem.

I purchased a vehicle because I thought it was a sound economical choice and a practical car comparable in functionality to a Toyota or Honda. I was absolutely wrong. Not only do things begin to break and fall apart pre-maturely, but basic maintenance is almost impossible due to the poor construction and parts used on the vehicle. No one, including dealerships carry the parts for this 2012 Nissan Versa. There's no such thing as being able to buy a new battery from AAA because they won't have it, I can't get the transmission fluid changed because Jiffy Lube can't get to it, I can't get my brakes changed at Firestone because they don't have the random, cheap parts the Versa requires. I didn't buy a car in this price point to be forced to take it to a Nissan dealership for maintenance and have them take a full day or longer to fiddle around with no better information or resources than the next auto mechanics shop.

Nissan of Duarte - I brought in my car to get my USB port checked and strange noises coming from under the car. When I went to pick up my car, I found a long crack in the windshield. I left the car for a week to get the windshield replaced. When I picked up my car the following week, I was really disappointed. There was a scratch on the windshield by the driver's side. The glass is not OEM glass, much cheaper glass. When I play the radio, the sounds don't resonate as well as before. The seals around the windshield don't look like as good as it should be.

Nissan Rogue CVT transmission was diagnosed but not covered under warranty. Nissan knows there is an issue but refuses to resolve issues. Don't buy Nissan.

I am a very unhappy customer after purchasing a New 2016 Nissan Rogue. I have a claim into Nissan Consumer Affair. My brand new vehicle is sitting at the car dealer where I purchased my car, with a loud front end knocking noise. After being a Nissan consumer with a Nissan Altima never had a problem, always paid my car payment on time, and this is how I get treated as a customer. VERY HAPPY CUSTOMER.

First Instance: I booked vehicle at Nissan Alissa Showroom at Prince Sultan Road, Jeddah on 24-6-2016. While booking vehicle, I had been told by sales supervisor that I will get vehicle before Eid (festival) but after follow-up for vehicle, sales supervisor said that he didn't promised but just he said he will try. My Experience: My question is when you are aware that it is not possible then why give false commitment and false hope to customers.

Timing chain tensioner guide premature failure. This is a known problem Nissan has with their engines. Timing chain tensioner premature failure. Nissan has a timing chain that requires no maintenance, yet they use a tensioner guide that is not up to par. There is already on lawsuit for similar Nissan cars maybe there should be two. Fontana Nissan quoted me $800-$1900 to replace this $30 part that was made with a poor quality plastic. If it wasn't a quality problem the OEM guide would still be sold instead its a new part and new part number. I've owned one Nissan Altima before this and currently own a Murano, Cube and Altima in question. $800 - $1900 to replace a $30 part that is poorly designed and no mentions of any maintenance on the part is insane.

I learned there is a recall on my transmission that went out 3 months after I purchased the car. I called Nissan North America and they told me I could not get any assistance in getting my transmission fixed. They said because I had a salvage title and non Nissan parts on my car. That was a lie. Then they told me it was because I am out of the mile range. I have documentation when I was in mileage range of the replacement that there was nothing wrong but needed a flush. Went and got one and then they documented that it needed a new one.

I'm on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage.

I have a 2012 Rogue which I got brand new from a Nissan dealership in Virginia. I now live in California. Have 80K miles on it. 4 years and 2 months later, one minor part, and TWO major parts had to be replaced: the Mass Air Flow Sensor, the Torque converter, and the air-conditioning compressor, the last two breaking down at the same time. NISSAN wouldn't refund the repairs because they say the job was not done by their "certified" NISSAN dealer mechanic, who, by the way, couldn't figure out the first time that all they needed replaced was the Mass Air Flow Sensor, and some other part, which their "expert" they flew in to California from somewhere had to figure out for them. It's out of the Lemon Law period, by the way. I will not recommend ANY Nissan to my worst enemy.

I bought a Nissan 370Z convertible 15 months ago with very low mileage. Just beyond the 36,000 mile mark, my convertible top experienced issues which needed to be addressed right away. I brought the car into the shop, they diagnosed the problem, and ordered the part which took 30 days to arrive and install. It was discovered that a second part was also faulty and needed fixing. Five weeks later, I am out $1,750 and still have no working part as we are waiting for the second part to arrive and be installed. The mechanic who was put in numerous hours trying to navigate through the issues flat out told me on three separate occasions to get rid of my Nissan vehicle as the craftsmanship is very poor and the electrical system is backwards (he was referring to Nissan in general).

My situation is no different than most of these other complaints, so I'll be brief. My local Nissan dealership says that they have no idea why my 2011 Juke refuses to start from time to time. Even after replacing my alternator, (700.00) they still don't know. It's a pity that the Nissan dealership can't repair their own vehicles.

I purchased a pre-owned 2013 Nissan rouge 8 months ago. Very recently after driving for an hour when I get to a sign stop or an intersection, the car does not accelerate no matter how hard I hit the gas pedal. Cars behind me start honking, cussing, and I know that one of these days I'm getting into an accident. I'm waiting for the Consumer Affair's specialist to call me. I already took the car to an authorized Nissan service center and the mechanic confirmed it's the CVT transmission. The car has 79k miles, no warranty and the extended warranty that Nissan offers does not include my VIN. I hope to get positive news from the specialist and Nissan will be paying for the repair cost or else I will have to file a lawsuit. I've read so many complaints about this car and for Nissan to not take action, it is a shame, perhaps an accident, a lawsuit will make Nissan to take proper action to protect its customers.

I went to Nissan on the 13th of July 2016. I didn't get to check out other cars. The salesman ask, "What are you looking for?" A car that's not a gas hog. He ask, "Do you like silver or black/" I answer, "Silver". He went and got the Nissan versa 2014. I put 3500 down. I got home later that day. I called Nissan said I wasn't happy, "Could I bring it back?" He said, "750 more, you can." I'm on fixed income. I couldn't afford 750. I feel I wasn't treated right. Also I know there is something wrong with the car transmission. 232

I have a 2012 Nissan Murano sl awd. I have it in white and I have different shades of white and my headlights hold moisture in them. I told them at the dealership about a year ago too. They didn't see it and now that it is out of warranty they see it. I only have 50,000 mile. I call customer affairs. The lady told me it was nothing they can do for me because it was out of warranty now and she said she couldn't find nothing where I had made a complaint about it. I will not get another Nissan again cause they dont stand behind their stuff. I guess customers don't matter to them. They didnt tell me that your paint and headlights only have 30,000 mile warranty on them. They say that the headlight has to be replaced so right now I am upset about.

I leased a 2016 Nissan Maxima the day after I came back from my deployment training. I had great experience with Nissan of Omaha and had Altima before. Had some issues but they were taken care of before. Based on that, I leased a Maxima. Soon after driving the car, I had issue with the front collision sensor that keeps on showing up on dash. The error read as sensor blocked. Took it to the dealer and was told to "take vehicle on side of street and clean the sensor and keep driving". One month later, on a road trip to Kansas had the same issue. Pulled on side of road and front bumper scraped a rock. So took it to dealer and was told that sensor is "damaged" will be "replaced" however, I need to take car to body shop and "replace the bumper" myself before I can ever proceed. Brand new car, 2 months old and has a broken sensor. Since I am on a lease, I can't get out but I will not recommend Nissan to anyone.

Awful customer service – would give less than 1 star if possible. Transferred a lease and Nissan was giving the new lessee a difficult time while he was disputing a ridiculous charge Nissan tried to hit him with. In that time, they reported that I was 30 days late on a payment without contacting me to notify me. Called and nobody seems to care – zero empathy.

I have tried to open an online account to make lease payment 3 times. Every time, there is some issue. This time they wanted my account number. I don't walk around with my account number, and the letter they sent, has a lease number, which I guess, is not the same. When I called the cust. service number, I was put on hold so long, I finally hung up. In any event, you can bet your life that they would not of given me acct. number over the phone anyway. I like my new car, but being in cust. service myself, I find it laughable that I cannot find good cust. service anywhere. Based on these three call, which took up 3 lunch hours to try and complete, I WOULD NOT BUY ANOTHER NISSAN, NOR WOULD I RECOMMEND THEM EITHER... LOUSY CUSTOMER SERVICE AFTER THE SALE... Typical!!!

After contracting for a 2016 Nissan NV200 in April, my husband was taken critically ill within two weeks prior to the vehicle being delivered. Although I know Bob Bell had no legal obligation to assist me, I contacted the GM and requested the deal be voided, as I no longer had the financial position to pay for the vehicle. I also contacted Nissan Motor Corporation. I received no consideration or assistance from either the dealer or Nissan Corporation.

As a new Nissan owner, I had always been told what great, reliable cars these were. Well, I am glad that I am leasing my car, and didn't buy it outright. I haven't ever had a new car with problems. And saying that, I have owned both domestic and foreign. I have had problems with my transmission, suspension, and taking the car out of park since the first week of ownership. Had I known about the CVT belt problem with the transmission, I would have gone with my first choice in cars. The upside is that the dealership at Cool Springs, and Murfreesboro TN are about as nice as a person could ask for.

On Sept. 24 2014 I bought a NISSAN ROUGE SV color metallic blue. Around 2015-2016 I noticed small paint chipping off on the hood, front bumpers and I thought it was normal so I bought a touch-up kit paint now just about every day I have paint chipping off and to me looks like a cheap one coat paint by NISSAN CORPORATION. I filed a complaint with the Broward General Attorney under the protection of LEMON LAW in Florida. I paid $29300.00 brand new and is being kept in my home garage.

Usually I service on time at toronto dealer where I bought the car at same location. @ 32200+ KM got the engine oil replaces at sainte foy, QC (I was away with family) as advised by my dealer and 2 recalls performed. @33000+ KM came back to dealer (after my tour), asked about brake fluid flush, which is recommended by Nissan but its not done by dealer (dont know why). I gave my consent to replace if required. And for wheel rotation (which is also recommended by Nissan.)

Nissan extended warranty on 2009 Rogue for 10 years. I replaced CVT in December of 2015 at AAMCO after being informed by a Nissan dealer that I did not have any warranty remaining. I recently discovered that in fact I do have a warranty on CVT as it was extended. I filed claim with Nissan for reimbursement which they have denied. The Nissan service manager discussed this claim with Nissan and their opinion was I should be reimbursed.

I bought a 2012 Nissan Rouge new in 2012. Last week while driving on a busy street 285 in Atlanta the car lost power and I almost had a few accidents. I took the car to a Nissan dealer in Buford GA and they said the transmission was gone. I have 82,000 miles on the car. I asked how much to fix, they said around $5000.00. I explained that other places said $3500, they told me the reason it's this high is Nissan will not put in a transmission without a blower to cool the transmission fluid that's what is causing the breakdowns. I asked why was this not on my car when I bought it, he just looked at me. I said is this a defect, he did not answer.

BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my 'covered' transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN

I currently have a Nissan Armada, and two Nissan Sentras. I have owned a Stanza, Sentra, and two Maxima's and considered myself a Nissan Girl for life. However, with our current vehicles we have encountered nothing but issues. While my Nissan Armada was under warranty I took it for a seat issue, and the weather stripping and always received a hard time, and that there was nothing wrong but I pushed the issue and got them fixed. I complained about my back up camera and same thing they said it was dirty, they finally replaced and it a 100% better.

On 03/11/2016 I bought a 2016 Nissan Titan XD. I made this purchase at Coon Rapids Nissan in Coon Rapids, Minnesota and brought it to my hometown Portland, Oregon. Unfortunately, product has not performed well because the overhead console will not stay closed. It opens by itself and blocks the view of my rear view mirror. I had to place tape to hold it in place, but hot weather does not help with tape and overhead console opens. Issue was reported on 4/21/16 at which dealer reviewed the problem and identified part number 2640-EZ32A needs to be replaced. They have ordered the part same day. At the time of order, I was told it would take 2 weeks for the part to arrive. On May 2nd, the week when the part was due to arrive, I was informed by dealer that part was pushed out by Nissan until 5/13.

I experienced transmission problems with my 2009 Cube which has 70,000 miles on it, Nissan "says" it has an extended warranty on the transmission of 120,000. Not so! I have broken down 3 times on a major highway after the car will not shift out of high gear after driving 65 to 70 MPH. It then will crawl to a slow dangerous speed. I have paid for 3 $250.00 tows, missed my grandsons graduation and been stranded late at night for Nissan to tell me they can find nothing wrong with the car on their diagnostic machine. THEY REFUSE to recreate the problem on the road as they cannot spare the man power.

Nissan has to be one of the worst companies known to man. If you're having issues don't even bother to contact consumer affairs because all you're going to get is an "I'm sorry." Honestly sorry does nothing for the problem I am having. A little over 30 days ago I purchased a certified 2014 Nissan Sentra. All to find out I was infested with German roaches. The dealership refused to fix this issue until I personally went in there and threatened to tell all of their customers they sell cars with roaches in them. What makes it worst is I also need my brakes done and my ac filter changed.

I purchased a 2009 Nissan Murano in 2012 and now am experiencing a well known issue with the transmission. They extended the warranty to 120k miles but I have not driven the vehicle for the extended warranty period. I contacted the customer service for Nissan and spoke to several people with no resolution. They are not going to honor the warranty nor stand behind their product when they know this is an issue with the Nissan Murano. It has transmission issues and would advise anyone not to purchase this vehicle.

I purchased a 2013 Nissan Altima a year and half ago with 33,000 miles on it. The car is now at 74,000 miles and the transmission goes out. I got a check engine light on 05.20.2016 and the car would not start on 05.21.2016. I called and spoke to a Nissan Rep, with no comfort or remedy. I had to get my car towed to a mechanic, who confirmed the transmission was a bust. I searched the internet for reviews, and to my surprise, there were 100's of complaints and experiences just like mine. I don't get it Nissan... I thought you were one of the BEST... But disappointingly you the WORST!!!

I recently purchased a "brand new" 2015 Nissan Armada Platinum in mid-April. This is my 5th Nissan vehicle (2 Xterra's and 3 Armadas). I have always joked when looking at other cars that I am a Nissan girl. The joke is over and I will NEVER, EVER purchase a Nissan vehicle again... EVER!!! We purchased the vehicle from our local dealership. They found the vehicle I wanted at nearby dealership (it was being driven/demo'd by the GM of that dealership), so they did a dealer trade. When I went in to sign papers and take possession of the vehicle (on a Wednesday), I noticed that the headphones, remote control, and owner manuals had not been put back in the vehicle by the GM.

We would like to inform you that I am one of regular customer of Nissan Company from Kingdom of Bahrain. I was buy NISSAN ARMADA Chassis No: ** on date 28/04/2012, the most technical fault is air condition date of 01/07/2014. I did completely services. After that one year again same problem face. Again I was make service in your Authorized Services Center on 19/11/2015 replace as per related spare-parts. So that now again same problem facing. From the begin which problem face still not change. This time I met your Authorized Service Center. They are given me a high Expenses Quotation BD780. Therefore from the date of purchase always I was servicing your Authorized center only. They don't where is exact fault. In this regard please check your technical support and give me a valuable response.

I've had the privilege of driving 3 Nissans because our family owns 3 models: a Sentra, a Vanette and an Exalta. I first learned how to drive using the Vanette. Simply put, it's my favorite car brand. I've also had the chance to drive other car brands, but I just don't get the same feeling as when I drive a Nissan. I've been driving for 12 years and I hope that when I can finally afford to buy my own car, there'll be an awesome Nissan car waiting for me to buy it. BTW - that Nissan Juke advertisement with the typo was genius. Kudos to Nissan for thinking of something brilliant to promote their SUV. Can't wait to see what they have to offer next!

First, to make a payment over the phone for a Nissan account, the consumer is charged a $12.00 service fee. That is outrageous! Second, BillMatrix's automated system is a headache to deal with. Compound that with having to talk to customer service reps in India just compounds the frustration of going through their customer service communication channels. All this adds up to make it a real headache to try and communicate with Nissan. Just the thought of having to pay $12.00 in order to pay your bill seems like a racket.

I am working in Turkish Airlines from Turkey. I want to explain my complaint. I have a Nissan Juke which has features 2012 model, 1.6 automatic transmission. It is now in 39000 km. When I went to periodic maintenance to Nissan Yzbaolu Service Center for 45 000 km maintenance, service consultant said that there is a problem with automatic transmission in my car and he send my car report which includes VDR data etc. to Nissan Center for Turkey. And they said me that I have to change my automatic transmission.

So, I just came back from the military and I wanted to buy a brand new car from Nissan of Queens. I went to the dealer and inquire about buying the selected car that I wanted to purchase for cheap. I was disappointed with the customer service because I didn't get to get my military discount that should have been applied at the time of my purchase. I feel that if someone is in the military and being a woman, we shouldn't be taken for advantage due to the lack of experience or knowledge that entails in purchasing the vehicle. I am still continuing to fight this issue because it is ridiculous that I have to still pay off my car which the total I had to pay for my vehicle was almost 26,500.

I bought a 2005 Armada Nissan new. Among many other problems the latest was a crack in both exhaust manifolds that the dealership told me it would be about $3000 to fix. I got it done at my mechanic and saved. I got a hold of Nissan and told them that the manifolds were defective according to my mechanic and they knew it because the new ones were beefed up right where the old ones cracked. Nissan called me back and kept saying over and over again that my warranty ran out. I told them that wasn't issue, it was defective, they said they wouldn't do anything. This is the last one I buy.

I purchased my new Nissan in 2001. I bought it outright from a dealer in NJ. I have had several major problems with this truck since I purchased it. The first was the gas tank rusting and emitting fumes in the cab. Every time I filled the tank the smell was terrible inside and outside the cab. I contacted Nissan several times and they refuse to do anything at all. This cost over a $1000.00 dollars. A year later my oil pan rusted badly and was ready to fail and I had that replaced. That cost $900.00. My electric blue paint started peeling on the side of the truck for no reason at all and continues peeling. If I choose to have it repainted that will probably be $2000.00. I won't ever purchase another Nissan and I encourage anyone who is thinking of buying one, DON'T!! You will be very disappointed. They don't care about their product or customer service. In two words, they suck!!!

I purchased Nissan Murano from West Hills Nissan 2 years ago. Had no problem with them, treated me fairly, and I liked the car. Few weeks ago received a brochure from West Hills, offering me new car with lower monthly payment, so I went there, showed me Nissan Maxima and asking me $525 a month to lease. Told them it is expensive and they said "ok". Few days later received a call from Kenny ** Nissan in Cranberry, PA and offering me a good deal. Told them the story about West Hills that I could not afford it, was told not to worry and they have many cars in their lot and I could get a deal. Called me few more times, so I agreed to go and see what kind of deal they got. I went with my son and we got there before noon. That was my biggest mistake to go there.

Need a rebuilt engine on a 6-year-old car. Lost all oil in engine.

My SUV was diagnosed with a manufacturing defective transmission and now has issues with the transmission cooler pipes splitting causing cross contamination between the radiator coolant & transmission fluid. Which resulted in a failure to the automatic transmission. The cross contamination had to have a new transmission, transmission cooler hoses & radiator replaced. I called Nissan Corp and they are refusing to take responsibility. I told them that they are putting families in a dangerous situation. I also explained to them when I purchased my vehicle they were well aware of the situation but concealed that information from me and I let them know that I was pregnant at the time with our 4th child and needed the 3rd row that's why we traded, so I did not appreciate that information being concealed from me and putting my children in a unsafe vehicle. Nissan has caused me to almost wreck 3 times.

My credit is good so I financed my new 2016 Nissan Rogue at my credit union with no trouble. A couple of weeks later, I mistakenly pumped diesel fuel in my new car. It happened at Sheetz. They say it can't be done and the nozzle wouldn't fit. They finally said it is Nissan's fault. Nissan passed me around from one customer service person to another. It appears to be a game with them. They seem to have a lot of customer service people who will call you and ask you a few questions just to have someone else call you. It definitely is a way of looking like they are paying attention to you but the result is they won't do anything to help you.

I have a 2009 Nissan Altima. The car will not go. I almost got hit twice. I took the car to Nissan and had a diagnostic test done for 120.00 dollars for them to tell me there is nothing wrong with my car but when I took it to Kia they did one... They came up with the step motor (778) code. I took it back to Nissan and they said they never heard of that code. They reset my car and drove it, and they said it was fine, but when I drove my car home, check engine light came back on and once again got stuck on a hill. The car would not go and almost got hit again.

The reason that I am sending this is because I am very unhappy with the customer that I receive from your location. I had an appointment this morning at 8:30am due to my fan making a noise when I cut the heat on. My car also hesitates sometimes when driving so I was having that checked as well. My boyfriend brought my car to the appointment this morning. He was advised that the blow motor was not covered under the warranty and it will be $59.99 to look at this and an additional $99.95 if the hesitation wasn't my transmission. At this point the service manager Mike gets on the phone with poor customer service and had a major attitude. He states that the blow motor is under warranty but I needed a filter that is recommended every 15,000 miles. That's fine we got it taken care of. My concerns after they repaired it they left all of the leaves and sticks all over my floor in my car when they repaired this.

I would like to thank you for the most demeaning experience of my life. After approximately (3) weeks of being told to come pick up my car (3) different times, paying for insurance on a car I was unable to drive off the lot, producing every piece of information/documentation requested via e-mail and/or in person, never receiving one correspondence to e-mails sent to Ms. ** in the finance department; sitting in the lobby waiting to meet with the finance department for over (2) hours on (3) separate occasions, only to be told by the car salesmen I needed one more thing and come back tomorrow since it was now after 8:00pm; on one occasion I told the salesman I didn't have much time because I had to pick up my kids from practice by 8:30 I walked out at 9 because he was taking too long. I still sat there for over two hours when he assured me it would only take (15) minutes.

I live in VA and was driving to Alabama on March 2, 2016. First distance drive with car (2016 Nissan 370Z with 5,000 miles) and the clutch went out in Atlanta on I-85. I was able to drive it to a safe spot but it scared the crap out of me. I-85 in traffic not a good place for the clutch to stick and only able to go in 2nd gear. I had to stay at a hotel in Atlanta. Got up early to take car to dealer and the car would not engage in any gear. Had to have it towed to dealer.

I purchased a new 2015 Nissan PathFinder in October 2015 and the car currently only has 2300 miles. I took my vehicle to Nissan Montclair for inspection because the airbag light was flashing on the dashboard. Upon inspection, they informed me that the 2 front passenger sensors underneath the seat were broken. They stated that they would not fix the issue unless I pay for repairs since they insist that I caused the damage which is absolutely absurd. The comments on the report state "Right front seat damaged due to objects underneath the seat." Attached is an image of the broken sensors and my toddler's plastic snack container which they claimed caused the damage.

Don't waste your time going to Nissan's Consumer Affairs dept. with your complaint. They only play games. I was told I would be called by an investigator and I missed the call so he leaves a message he will call me in 5 days every time he calls 5 days. When you try to call back you can call 5-8 times and no one answers nor do they call back before that 5th day. So when they say call them first do yourself a favor and call the Better Business Bureau first and Consumers Affairs.

For the last two years 2014 and 2015 and now into 2016, Nissan has changed - but did they make the change as a user friendly for customers - Hell No times 2. The upper management of Nissan must be a bunch of Bone heads or knuckle heads - your choice but - it's one of these two for sure. I have called their CS number multiply times at different times of the day and week to talk to a live person and stay on the phone for up to 2 hrs and no one has ever answer the call. I know I am the bone head for waiting this time endurance but I wanted to find out if anyone would answer. They have made changes to their website over the last two years and it has got worst as whoever they hired to do this changes. It does not work. I should have been discussing the problems to a red brick wall and would have gotten more response from the bone heads at Nissan.

I recently bought a Nissan Juke. My Cube had died at 260000 miles after it carried me through 7 of my 14 Caravan To Catch a killer tours for my daughter. It seemed I got a pretty good interest rate with Nissan finance. 3 days before the first payment was due March 13th I attempted to go online and was able to access the website. March 13th was my first payment since I bought the card January 28th but on March 12th it was telling me I was already past due one payment than that old 800 dollars. I still decided to try to play them and I knew was due. but when I tried to access the Bill Matrix every time I click on it it would not open. The next morning the 13th, I went on Nissan finances website and every time I click "make a payment " it kicked me off the website. I'd sign back in, it kicked me out.

I spoke to the Nissan and ask about the extended warranty on the cvt transmission, I was told that even if my car was over the 120,000 miles warranty I would be offered a reduce cost to fix the problem. They said I would have to take it to a Nissan dealer which I did. After paying the fee to look at my car, Nissan said that because of the high mileage and the fact that I don't use the dealer for maintenance they won't issue anything but a discount on a new car. $1000 of the retail price. This is not what they said.

I bought my 2015 Versa - not happy. They screw me with warranties and the car is just the basic. When I fought them to cancel them I still owed a lot for this car. Not worth it... so don't buy this car... Then I got hit from the back and front within 4 month of getting my car so I decided to take in the dealer collision shop here in Katy TX Mossy Nissan.

I purchased my Nissan Rogue SL a few weeks ago and my NissanConnect has NEVER worked. I have contacted the connect services numerous times concerning this. Always being told... "we are working on it, sorry..." Today I contacted Nissan customer service directly and was told that they cannot help me. I must speak to Nissanconnect services. I explained that I did not want to speak to them again after numerous tries. I was still transferred. I waited on hold so long I finally hung up. Terrible service!!

This is the first time I have purchased a Nissan. I am pretty sure I will never again. I have been to the shop numerous times for things that should not be happening in the first year. The underneath trim which is supposedly useless has fallen off twice. My brakes squeaks (which I don't understand why) never had another car that did unless brakes pads need to be changed. Oh and that has already have been done. The wheel well had to be replaced twice as well.

2011 Nissan Juke: So far I have had to turn my car in for 2 recalls. One was the engine and the second was the timing belt. The second time they had to fix my car. They told me they would be keeping it for 4-5 days! This wouldn't be a problem if they would give me a loaner car. However, they don't give out loaners unless you have 70,000 miles or less on your car. What? Why? My car only has 80,000. The only reason my car is in the shop is because of their faulty manufacturing and recall. The Town Center Nissan in Kennesaw, GA serviceman said I would have to call Nissan headquarters in order to get the rule overruled. OK... whatever.

I cannot began to describe how I am feeling right now. I admit, due to a change in jobs I fell behind on my car payment. I paid as at least half each month until I was able to pay full amounts. A Rep contacted me stating I was in total of 4 months behind and to keep from getting my car repoed, I would have to at least make one payment of $363.68 or to pay 474.72. I informed him (Jeremy) I could certainly do the 363.68 that day. He gave me the Money Gram information and I sent the money THAT VERY DAY. He told that he set up a promise to pay for me because I informed him I would pay the rest by the end of the month. He states that would be fine and the PTP has been set up.

It is difficult to believe that an international company like Nissan would allow NMAC to be such a screwed up company. It is impossible to get in contact with them. They have no live chat on their website (when I tried to use it it said there was a 7 hour wait). I have emailed them 3 times (no response). I have spent more than 90 minutes on hold trying to reach them by phone. I have reached them 3 times to request a monthly statement. And they have NEVER sent one. I have had the car 5 months.

I am a returning customer of Nissan and I leased a 2015 Nissan Versa Note and while I have owned the car I find the car is very hard to stop. Many times I found myself in the middle of the intersection finally stopped. I also had my foot get caught by the carpet and molding below the dash which Nissan had a recall for this and they corrected it but now my foot still gets caught so they didn't fix anything there.

I have always been very proud to say that I have purchased all of my cars from Nissan. I’ve been loyal customer to Nissan for 20 + years, buying all five of my cars and referred many of my family and friends who were looking for a car. My financing company for my Nissan Altima is Nissan as well. I travel many times a year and rent my cars through Nissan. Corona Nissan and Downey Nissan have been my dealerships. Tim ** is my loyal dealership representative who always took care of my car buying experience. Because of him he had proven to me what great customer care and loyalty Nissan has toward their customers.

We got someone to take over our lease and the process took 2-1/2 months. They constantly asked us to resend paperwork; didn't send paperwork to us unless requested multiple times; never called us back when they said they would including their supervisors. You have no recourse but to keep calling and hope someone can help eventually. It is seriously the worst company I've ever dealt with. I wish I could give negative stars.

First, Nissan Finance has no email address to send improvement suggestions to so they really don't care what type of service a customer gets on their website. I'm an IT person and have designed customer service websites. The Nissan site is the WORST one I have ever dealt with. One would think changing your bank information would be simple. I am a MAC user and Safari is not supported. There a certain time frames related to payment due dates to contend with meaning you can change information when you want and the help desk can't explain the complicated process you need to go through. After 2 weeks of trying website and help desk I was finally able to accomplish this change.

My husband and I bought a new Frontier with 11 miles. Before making the 1st payment the head gasket blew. Truck sitting in a lot in another state while they wait for parts, and scratching their heads trying to figure how that could happen. Of course we were given a free rental for as long as needed, but we have to return to California and leave the truck in Nevada. Nissan Reno have been very nice to us. I think they were worried about legal recourse which is our next step. Someone noticed a oil spot and asked what is that. Took it immediately to the dealer. Four days later they still do not know how what happened.

I purchased my car about 6 months ago, a Nissan Versa 4-door sedan. My car ran fine up until I went in for scheduled maintenance and the dealer did a CVT reprogram. Now it is vibrating most of the time when idle. It was shaking so bad at one point that I can feel the vibration in my leg when my foot is on the break. Also on my hand when it is on the steering wheel. I only have around 38 k miles on this car. Prior to this update, I was really impressed at how my car performed almost like it was new. Now I am scared and very disappointed to say the least.

My experience with Nissan ConsumerAffairs was horrible to say the least. Rude customer service people to deal with. On my new 2015 Nissan Sentra S with only 3100 miles on it, Nissan refuses to admit that they have known transmission issues since 2008. Just because my transmission hasn't "failed" on me as of yet, according to them from their expert trained staff working for them, they couldn't find anything wrong with my car. Computer readings shown no "fault codes" that would cause a problem. Yet, the engine and transmission in my car is "straining" to go up our mountains here in North Carolina.

This is our 2nd Maxima and we have loved the car. The issue we have now is that we bought our 2005 Maxima new and it currently has 117,000 miles. The transmission has to be replaced and we are not at all pleased that the transmission has to be replace for $3,500. Based on the value of the car, this was a hard decision to make. Apparently, many are having the same problem and there should be a recall from you. If you want us to buy again, you had better make this right.

Made payment on Jan. 26th online. Received the following email (shortened for time sake). This email was received on 1/26/16. "Thank you for scheduling your one-time payment online. Your payment in the amount of $343.00 will be credited to your account ending in ** on 01/26/2016." I then receive an email 1/28/16 that states the following: "We have received your request to make the following online payment: Amount: $343.00. Date Scheduled: 01/26/2016. This payment should be processed and applied to your account within two business days of the scheduled date."

I highly discourage anyone from purchasing the maintenance plan with Nissan. You are better off setting aside a few dollars in savings toward maintenance. I wanted peace of mind but have found it difficult to get anything covered. I have had two tire issues with a 1-year-old car. First time I had to jump through hoops to get a new tire. The second time I had a complete blowout that shredded my tire and damaged my wheel. I have never experienced this and they refused to cover it by saying I hit a curb when there was a large nail clearly embedded in the sidewall. I acknowledge I probably did hit the curb... after the fact. A complete blowout of a tire is very scary. Bottom line... not worth it!!!

I have owned my Car for 4 years and looking through the internet, I am not the only person who has a defective Steering Wheel Lock Module! This is a problem that has been experience by many Nissan Car owners! The repair is a replacement and is very expensive.

We ended our lease with Nissan through NMAC and had a balance due on our mileage. When we turned it in we bought TWO NEW ROGUES. Since we send monthly payments toward the balance on the lease instead of paying it all at once, they notified the credit bureau saying we did not pay the balance! We are paying them for three cars! Also, when we bought the cars they did not clean them meaning there is residue on the windows where the stickers were. Not even one follow up call, no notices for check ups. Really lousy customer service AFTER you close the deal. Totally disappointed. Cars run fine, the way they treat people is the problem. We will not buy from Nissan again.

I bought a used Nissan Rogue in May 2015. I had it for 2 months when, leaving my subdivision, it began to roll backward for no reason, and I had no control over it. It nearly went into a watery ditch. I tried to dismiss it when I was able to get it started again, but I was very concerned. It had just barely not missed that ditch! Then, last night I was returning from Charleston, SC and in Columbia, SC and as there was work being done on I-26, a major highway, cars were being led in every lane VERY SLOWLY by highway patrolmen, one per lane. This meant that all cars were continuously putting on brakes every few seconds.

I have been very disappointed with Nissan and Bob Richards Nissan. My airbag light came on (not flashing). I was told that I had a sensor in the seat of the passenger that had gone bad. I was told that you could not replace the sensor only, but that you had to replace the whole seat to the tune of $4,300. My car doesn't even have electronic adjustments on the seat. After much discussion with Bob Richards Nissan and North Augusta, South Carolina and with consumer affairs for Nissan, I was told that I was out of warranty and that my extended warranty did not cover this. I am shocked that Nissan would not stand behind a safety feature on my car.

Our car is in the dealership for a transmission replacement. Not the first one, but the third in 2010 Nissan Cube (the first replacement occurring a little over a year ago in 01/2015). Unfortunately, my boyfriend drove from San Diego to our local dealership in Orange County, putting him 100 miles past the 12,000 mile transmission warranty. Well Nissan would surely see rationale and honor a "good will" repair...

I bought a new 2014 Nissan Versa SV. The automatic transmission would not shift properly during accelerations. The accelerator pedal had to be goosed to force the transmission to shift to safe RPMS. I took the car back to the dealer and they informed me that Nissan does not repair transmissions. They will only replace with new transmissions. Nissan Corp. shipped to the dealer a rebuilt transmission. That transmission continued with the same identical problems as the original. I took the car back and the dealer and was told the transmission was low on fluid. The same problem continued. Approximately 8 months later that transmission stopped working on a major freeway during rush hour. The dealer replaced that transmission. The dealer and the Nissan Corporation informed me that the transmissions were not new but rebuilt ones.

We have a 2008 versus with a CVT-transmission that went bad at 120956 mileage. Faulkner Nissan diagnostics stated trans needed to be replaced for 3300.00. The extended warranty was for 12000 miles. We contacted Nissan to ask for partial assistance and waive the 956 miles. Our request was denied by Rachael from consumer affairs who states she makes the decisions to grant customers request or not. She stated that our vin-number was not included in the extension which is not true according to Nissan's website. Ms. Rachael wanted us to have car re-diagnosed for 100.00 knowing she had already decided to decline assistance based on the false information about the vin - number not being included.

I leased a 2013 Nissan Leaf two years ago from Peoria Nissan in Arizona. At the time, the salesman told me not to worry about the battery because Nissan just replaces them if there is any problem. That is totally a lie, and Peoria Nissan will not be of any assistance to me with my Nissan Leaf that has a range now of 59 miles (maybe) in the winter with no heater on. Don't ask about how it fares in the summer - it is ugly to say the least. I now have one more year to suffer through this vehicle because Nissan says the battery charges up to 10 bars and must decline to 8 bars.

Searched online for Nissan problems with gas gauge and vehicle shutting down. During research found a listed recall for nissan frontier models #10v07500 where it list a faulty fuel sensor unit. Person told me that it was not a recall but a warranty that was listed in 2010 and expired in 2012. The fuel sensor unit is faulty giving false fuel tank readings. I asked what about the recall, gave them my 2006 nissan frontier nismo 4.0 info and veh ID. All they gave me was a ref# **, and said I have to take them to the dealer here but it was not warranted and I cant get an appointment till next year in MID january.

Shame on Nissan! I am extremely disappointed by the way I was treated. My steering lock control unit went out and even though there was a petition to get this part recalled I had to pay for the part. It was past the warranty, but I was told that if I took my car to a dealership, I would get a fair review of my case by Megan, the regional consumer affairs specialist, in hopes of warranty assistance. She denied my claim in part because my 2009 Altima had not been to a dealership since 2011, implying that I was not a loyal customer. Why would I take my car to a dealership if there isn't any repairs that need to be done on it? I have owned FIVE , Nissans and bought 1 brand new car and 1 used car from Suntrup, not to mention personal recommendations. I have paid Nissan upwards of $40,000. If that isn't customer loyalty I don't know what is. Complaints have filed with the BBB, FTC, and NHTSA.

I have a 2010 Nissan Armada that began running poorly 2 months. I took it to the dealership and a secondary mechanic. Both said the engine needed to be replaced costing over $10,000. Likely cause is flex fuel. Warranty was for 5 years. Nissan will not offset the cost. No vehicle should need a new engine after 5 years unless it's garbage.

The 2008 Nissan Versa we bought new from WESTON NISSAN broke the transmission 10K miles after the extended coverage NISSAN USA put in place after realizing the issue. The results is that owners of NISSAN cars CVT transmissions will inevitably have to REPLACE NOT REPAIR NOR REBUILD the system. Estimated cost to fix your vehicle in Florida is $4-5000.00 USD.

There is a manufacturer's defect with certain 2009 Nissan models. Nissan is aware of the issue, but we are being forced to pay for the repair. The cost of the repair will be 1100 dollars, not including what we paid to have the car towed to the dealership. Again, this is not due to normal wear and tear. Our car was in perfectly good condition until the moment it simply stopped working. When I contacted Nissan Consumer Affairs to report the problem, I was also made aware that the reason we never heard of the problem was that they had the previous owner, Michael something, listed rather than us. So the mailing may have gone to him, not us. We purchased the car from Nissan of Woburn as a Certified Pre-Owned vehicle. How is that possible?

My 2009 Nissan Altima just died on me one evening. I was stranded so I had it towed across the street to a Shell station. I did tried calling the closest Nissan dealership which was several miles away but they were closed. I have been paying for an extended warranty mind you thousand of dollars and they told me even if the part was covered they wouldn't reimburse me because I took it to a garage other than Nissan. This is absolute bull. They'd rather I do that vs go right across the street late at night stranded. I WILL NEVER BUY ANOTHER NISSAN AGAIN. I WILL DO EVERYTHING IN MY POWER TO STEER EVERYONE I KNOW TO NOT BUY A NISSAN!

No responsibility for a defected paint job because it was "contracted" out according to the Nissan North America rep that just called me back. This is sad and I will make sure I put this in as many places possible to be visible to your other consumers. In short, I bought a Black 2015 Nissan Altima less than 5 months ago. I have THOUSANDS of light scratches all over the car. It seems just looking at it scratches it. It's clearly a defect in the clear coat and or paint.

I purchased a 2013 Nissan Pathfinder in September 2013. In the first months two rear seals went bad. Shortly after that, the left rear wheel bearing went out. A few months later, the two motors in the passenger door window (which never gets used) went bad. Then about a month ago my right rear wheel bearing went out. Two weeks ago there was a loud bang in the rear end and the left rear shock absorber broke. REALLY NISSAN??? I would be ashamed beyond belief to have a product of this poor quality and not stand behind it. Your free advertising started after the two seals went bad in the first months of ownership of this vehicle. Then, I read just recently that the Nissan Pathfinder is in the top 10 worst vehicles to purchase right now. My son in law was about to purchase a Nissan Armada, but that will not happen now. Never again Nissan. Poor quality product with big corporation not standing behind their product.

My 2007 Altima hybrid died now several times without warning, had to tow it to this dealer because they are the only one who can apparently do the diagnostic. So they charge hundreds of $$ to find out that there is a blown fuse, which they replaced, but it blows again. Solution? Change all four engine coils, because this is what causes it. Why? Do not know, but they can try to find out if I agree to pay $160 an hour to investigate some more. Yes, this happens second time on a VERY low mileage vehicle, and yes it is a common problem with Altima Hybrids, but there is not much they can do. And no, they will not call Nissan on your behalf but I definitely should - they even give me a number. So I pay (again) a $1000 dollars for a trivial and premature repair, which should have never happened, and not knowing what causes it.

Bought a new 2005 Nissan Sentra from Nissan in 2005. In 2015, only have 74,000 miles. Catalytic Converter and Engine still under warranty. Catalytic Converter went out and caused damage to the Engine. Let Nissan look at my car one day. Engine light was on. Could not find problem. Took car out and air conditioner not working! Only blew hot air! Had to pay over $500! Left car at Nissan. Kept given different dates to pick up car. Nissan claim they were waiting on parts, and kept my car for 6 weeks! Was given a free rental car under the warranty. Cannot drive rental car for my job! Lost six weeks of wages.

I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Christmas??? I said "No thank you. I will come by and get my vehicle and take it home and replace the fuel tank on my own." When I arrived Darryl ** and Eric informed me I owed them $55. I asked "for what?" They said because they had to drive the vehicle in and out of the shop twice. So they are just charging me because they drove my vehicle around. Are they serious??? Really? They did nothing to my car. They only inspected it and looked at it. They did no work whatsoever to it. But they want to charge me $55.

We purchased a brand new 2015 Nissan Rogue in September of this year and were experiencing radio issues from the day we left the dealer lot. It came in very static sounding and we thought maybe we were just in an area with poor reception. As we continued to drive the problem continued in various areas. The sound is so bad that we don't even use the radio. We're forced to use the free XM subscription that is almost expired or the CD player. We brought our car into the dealer of purchase and they claimed to have fixed the issue but we still had the same problem. Being that the dealer we purchased from was far from our home, we took it to another dealer. It has been back twice since then and they have not been able to fix it saying that Nissan needs to release a software update and until they do that the problem cannot be fixed.

My CVT/transfer case is shot. I called Nissan asking for help due to their warranty extension implemented from so many people having the same problems. I live in a small town and they refused to help me, stating that I needed to pay to have it towed to their dealership 200 miles away and even that doesn't guarantee that they would cover the repairs. They would not allow another non-Nissan dealer to fix it under warranty. NEVER EVER EVER AGAIN will I buy Nissan! They do NOT look out for their customers and left me SOL.

I purchased my 2011 Nissan Rogue and have experienced this: The car only has 54k miles on it and it blew a head gasket. There were no warnings... The temp gauge went up to high and then the car wouldn't start... Plenty of fluid was in the car. The car was towed to the dealership where I purchased the car. This repair was covered under warranty. The dealership said they consulted Nissan and because it was caused by a cracked radiator the cost were not covered. The estimated cost was 2100-2400.

I have received poor customer service on a vehicle that has been nothing but trouble since the day I drove it off the lot. I have reached out to your department, the dealership, the warranty company (Security plus Extended Warranty) and gotten no resolution. I purchased the car in 2011 excited to have my second Nissan, my first was a Sentra back in 1988, this vehicle also had transmission issues but Nissan took care of it. I purchased the Murano along with a three thousand dollar extended gold plus warranty. I had to return the vehicle the next day because of a cracked windshield that was noticed upon my drive home.

I purchased a Nissan Rogue 2015 from Koeppel Nissan, Queens NY. It has been in their service department several times for different issues but the main Issue is a Broken Transmission within 6 months of having this car. I had a Nissan Versa 2012 and traded in for this Rogue 2015 and I really regret have done that. Nissan Koeppel has been really unprofessional with me. I found out that they were claiming repairs for my car when my car was not even near their service department. I think that because my car has been IN so many times, they thought that they could claim repairs any time they wanted even when my car was not around.

I lease a Nissan rouge on February 2015. From very first month I had different issues. Nissan Canada and my dealership know about it. My concerns are: 1. Electronic problem with Nissan Rouge, "My previous Nissan ride off for electrical issue".

I purchased a 2012 Nissan Sentra 2 years ago and I didn't mind the high interest rate and payments because I thought Nissan made reliable vehicles. WRONG. My transmission now needs to be replaced at 85k miles! Not okay! I'd chalk it up to bad luck if it were just me having this issue but I've found countless reviews complaining of the same issue with the CVT transmissions in all Nissan models. Nissan doubled the warranty on the older models due to a lawsuit for their cheap faulty transmission, you think they'd resolve the issue but NOPE! The repairs are going to cost me $3400 and Nissan refuses to help. Awful cars and awful service. If it's not too late, do NOT buy Nissan. Look into Hondas or Toyotas. I'll never buy another Nissan again.

2011 Nissan Versa Needs New Engine - Check engine light was blinking, engine started to run rough so I had it towed to a reputable mechanic in town. I was told the #3 cylinder had very low compression and needed a new engine. With only 77k miles how could this be? Called Nissan and told me to take it to a Nissan Authorized Dealer for diagnostics, so Consumer Affairs will review, which I had to tow it there and pay another diagnostic, only to have Consumers Affair deny any assistance for a new engine, because it was outside the perimeter of being out of warranty, pre-owned and I wasn't a loyal Nissan customer for maintenance (I just got the car over the summer). My daughter previously owned the Versa and loyally took it to a Nissan Dealership where she bought it. There have been several complaints of low compression issues not only for Versa but other Nissan models. Although I'm sure they are aware, they will do nothing about it.

Bought brand new 2015 Nissan Rouge. My tail light has been repaired 3 times due to condensation and currently not fix costing me gas, time, and unwanted mileage. Each time I have to take it to the Nissan Dealership, currently around 357 miles put on going back and forth. File complaint asking them buy back suv or replace SUV, and they said no and set up appointment number 4. If I wanted a problem SUV I would of bought a used one, since lemon law requires 4 attempts to fix it. I can't do anything but put up with the lies they have told me, therefore for all the stress, time, gas, money and mileage I give Nissan a negative 0. Will never buy another Nissan. Since I can't submit this without a star being check I will check 1, but I stand by my negative zero

I purchased a new Nissan pathfinder in 2005 and I did just had issues with it at 87k miles transmission broke and Nissan didn't want to take responsibilities for the repairs so I had to fix it myself. Exactly one year later the radiator broke and leaked coolant to the transmission and transmission broke again. This time Nissan said "OK we are going to give you a free transmission, but we have to install it". I paid Nissan 4k dollars to install the transmission and 6 months later I had problems with the thermostat and I decide to exchange it and I promise to myself that I will never buy a Nissan vehicle in my life again. In the past I had purchased Nissan Sentra, Pathfinder 97, Armada, Nissan pickup hard-body and I just have Toyota and Chevrolet, and I am very happy with my vehicles.

I went back and this time another mechanic went on a drive with me and brought the computer to record data. He said that the car will need to stay there. This was already a week in the shop and they did not provide a loaner.

Overall experience of buying car was ok. When we were checking out the new car, I noticed dust in the engine compartment and requested that they wipe it clean. The salesman promised that they will take care of this during the detailing process. I did not check when I took the possession and later found out that it was never done. I emailed him with no response, meanwhile he keeps sending me emails about giving them a positive review. They gave me one wrong key for the car. I am trying to contact them to fix the key issue, NO response back from the dealer for over a week. Still waiting. Opened a case with Nissan Customer Service. Took them over 10 days to respond to say that they cannot do anything about this. Only thing I can do is take it to the dealership to evaluate the issue. Dealership is 100 miles away and no reimbursement of travel expenses.

My family and I were debating about purchasing a new 2016 Nissan Rouge thinking it was a safe and a reliable family car but encountering these extremely dangerous mechanical issues I faced with my family in the car going 65 mph on the interstate had me thinking otherwise. The transmission fails when needing to accelerate then cuts back on after we just nearly missed getting into an accident with an 18 wheeler. This car is unsafe and was recalled by Nissan to get this issue fixed so I mean, they should be aware of this problem with these cars now that we are out of the extended warranty.

The national corporate Nissan office surprised me with their response. I had called simply to vent about my treatment at Pohanka Nissan in Fredericksburg, VA. I did not expect them to actually stand behind their product. They listened politely to me and said they would review the problems and get back to me.

My 2005 Murano was serviced by a dealer for a stalling problem. The dealer stated a need of Cam shaft sensor replacement for a fix. Further, they recommended that the CVT be replaced due to an action of recoiling at deceleration which I mentioned the exactly the same dilemma to a Nissan tech adviser who wrote a ticket. A mechanic test drove my car & was able to verify/duplicate the symptom of the recoiling action aforementioned. I told the Nissan dealer to replace the Cam sensor & the transmission fluids knowing that a warranty doesn't cover the expenses involved with the replacement of CVT.

I purchase a 2015 last yr 2014. March of 2015 I was driving on the highway going about 60/70 when my car dropped on its own all the way down to 10/15. Me and my kids were in the car. Took it to Sheridan Nissan where I bought the car from, they couldn't find anything. Well it happen again, this time my husband recorded on his phone showed the service department. They replace the transmission. Now 10/2015 the transmission seal broke.

I made 32 phone calls (documented), 2 faxes to car dealer, certified letter – NO RESPONSES. All I wanted was to make my first payment before it was late! I HAD a credit score of over 750 and in 2 months NMAC (Nissan finance) RUINED my credit – now it's 620! I spent over 5 weeks just trying to get the mailing address to make my payment. I called 3 different published phone numbers for NMAC and they didn't have my account registered! I didn't exist – no account number to put my $$$ towards! Next thing I know – REPO! Even before repo I had my atty involved and they even ignored her calls!

Number one, we purchased a new 2013 Nissan Juke from Peltier Nissan in Tyler Texas. The salesman really tried to sell us on the "Gold extended warranty" program, representing that it would take over when the manufacturer's warranty ended, and would cover such things as the motor. They have not been making us aware of all recalls, and in fact, it was my Google research that turned up the timing chain recall, when my wife complained it was making an odd sound. I didn't know there had already been a class action lawsuit filed about this very issue, and presumably, the recall was activated AFTER they were sued.

So I have a Nissan Pathfinder and recently at 110k miles I had to get a transmission rebuilt. Come to find out Nissan knew of the problem but did not instruct dealerships to check it out. I had all my maintenance done at a dealership and not once was I told that they checked it out. Now I find out that because I just crossed the 100k in miles, they are unwilling to help pay for the repairs. I spent a little more on this vehicle in the hopes it would last like a Honda or Toyota. My mistake but that won't happen again!

Not Happy at all that I paid so much money for this 2013 Altima V6 3.5 SL piece of crap. Nissan knowingly sold these defective transmissions and won't even acknowledge the problem let alone fix it. The whole car shudders badly when the lockup torque converter locks up to make a solid connection between tranny and engine. Make for about the worst driving experience you can Imagine. Will NEVER consider another Nissan if they don't come up with a fix.

My car decelerates when I get on interstate and I took it to the Nissan dealership. And there's no codes showing up and she told me there's nothing that they can do about it until they have a code. So they rather for the car to kill me than to fix the problem. I will never buy another Nissan. You would think buying a new car you wouldn't have problems with the transmission.

The contact owns a 2010 Nissan Maxima. The contact stated that the key failed to turn over into the on position preventing the vehicle from starting. The contact made multiple attempts and was not able to start the vehicle. The vehicle was towed to an authorized dealer. The technician diagnosed that the steering lock needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

Purchased a new Nissan. Been making payments online and on time for over a year. Nissan changed their website without notice. Stopped sending notifications to customers of billing due. Tried to collect two months when only one was due. Charged a late fee. Does not supply an email address, nor do they answer their phone, just IVR. Extremely poor customer service and planning. This was the first and last time I'll finance through them.

I purchased a new 2014 Nissan Pathfinder and at 18K miles the CVT transmission failed. I traded for a new 2015 Nissan Altima and at 13K miles the CVT transmission failed. I'm done with Nissan. Stay away from the CVT!

Purchased a Pathfinder November 2013. Last year and a half we had a new transmission put in and then took it back for transmission issues after that. Now our electrical panel fried. I'm almost at 29000 miles with a basic factory warranty. Help.

2014 Altima SL V6 - New transmission at 11k still has issues. They will tell you they don't have a problem with transmissions but mine shutters at 20-30 and 57-70, very disappointed in Nissan! Offered to let CEO wife drive it for a week or even a engineer or their vendor who makes transmission! 22k and it's a lemon! Also own a 2015 Pathfinder! 1k miles transmission shudders. Now 8k miles and will be trading it in on another brand. 2012 Nissan Altima, purchased new, runs like a new one! 100k miles. 1999 Nissan Altima 96k miles runs great! So if you can see, they have a transmission problem and are only replacing if it sets off a code! So the shudder is a normal feature they should advertise in their commercials. Stay away from brand until they get issues fixed! I'm done with Nissan.

My airbag light came on and my passenger air bag indicator showed off. I took to my local mechanic who told me there was a voluntary recall P8242 and therefore I needed to go to a dealership since this was covered under warranty. I took my vehicle to Haldeman Nissan in Hamilton NJ and was told it was not covered due to the wrong vin #. I should call Nissan consumer affairs. I was told someone would be back to me by end of day next day. That morning after supplying all information including quote of 4911.52 from dealership to repair (lined up exactly to recall repair) told nothing they could do since wrong vin #.

Contacted NISSAN about a bad CAT. Car is slightly over the 80,000 warranty, but vehicle was bought as a dealer's demo and was told the 8,000 miles already on the car will not count against me so a full warranty will go with the car. NISSAN dealer refuses to do repair. NISSAN USA will not accept responsibility and inform dealer to perform under warranty. "Go to dealer and let him diagnose, then call us and we will decide". They are refusing to talk to dealer or get involved in any shape, form, or manner.

I bought a new vehicle to replace my old one which was destroyed in an accident. Bought a Nissan since the last 4 cars between my wife & myself have been Nissan's & they were all pretty good. Bought the car May 31 '14 & by November it was completely dead. Long story short, it is presently at the dealership for the 6th time & still not fixed. It has been there for 3 weeks & they don't even return my phone calls to update the status. I had an oil change on 9/24 & they phoned me the next day, & followed it up with 2 e-mails asking about my experience, but they won't fix my car or keep me in the loop! I got on the dealerships "chat line" this afternoon & "Donna" promised to have them get back to me & also promised to e-mail me a transcript of our conversation for my records. She did neither! If this company had a spread of decency they would be ashamed!

Salesman Jose said my Nissan Sentra had 100K mile warranty, which included 12 free oil changes and car washes. The heated leather seats are not working properly, they turn on and off by themselves, the a/c has been replaced twice already, the brakes squeal. Several other issues with the brand new car. I will never purchase a Nissan vehicle again. They did not replace the seats as promised, they recanted on giving the 100K mile warranty, the 12 free oil changes and 12 free car washes. The repair center also said the man who sold us the vehicle no longer works for them and it's normal for the brakes to squeal on a new vehicle. I told him that was not normal, that was poor manufacturing of products. I purchased a brand new Hyundai Sonata and never had that happen. These are unfair business practices and I feel like I was sold a lemon. I will never do business with them again.

Prior to receiving a Recall Notice from Nissan, my daughter was unable to move her foot from the accelerator to the brake to avoid a collision. The car was a total loss and my daughter suffered extreme neck pain. The recall notice states "Your Model Year 2014 Nissan Versa Note is involved in a safety recall because delayed braking may occur if your foot contacts the center console trim panel when transitioning from the accelerator to the brake pedal." Nissan refuses to stand behind the product and their recall by saying it is the owner's responsibility to make sure the car operates safely.

Please don’t do business with Town Center Nissan. I have been a buyer twice and was told each time that if I referred someone I would receive a referral fee. I have referred 7 buyers in the last year and a half to the same salesman his name is Aziz. I have spoken to him many times and each time I am told the checks will be coming. They have not, not one. I can’t speak for other Town Center Nissan business practices but if they fail in this area so terribly I would suspect other poor business practices.

I have dealt with this company for 4 years from not receiving my payment statements, to payments sent on time, to them posting them several day after receiving them at their post office box, to filing written complaints with a response justifying their negligent actions. If you ever purchase a vehicle from Nissan try to go to another financial institution. This one is horrible, they hang up on you if they don't want to hear your complaint, misrepresent themselves. 1 car 2 lemon, never received statements, pay on time, post payments close to grace period ending date, no reason why?

I bought my new Nissan in 2007, and has no problem until now with my CVT transmission @ 121.800 miles. I was concerned because I was over the extended warranty of 120,000 miles. I contacted Nissan affairs and open a case with them explaining my hardship of repairing the transmission of $4,300 stated from one of Nissan advisors. I was asked to provide the name of the advisor, location of the dealership, and the amount quoted. And within 24 hours, I would be contacted regarding a decision of if they can or can't help with this matter.

Way too long to explain it all. Took car in for oil change, was told there was a recall on CVT trans, they reprogrammed it. They made the trans skip. Brought it back, they said trans failed, then called 30 minutes later and said, “Pick it up. We do not know what's wrong with it and have no answers.” Was told to call in MONTH. Talked to EVERYBODY... no answers. No one knows. Then on my own took it to another Nissan. Was told NUMEROUS stories. Right now I am at 38 days. I am writing a book about my horrible experience. Not only THEY wrecked the trans but the treatment was horrible. I cannot include the details as there are too many. Anyone would be a fool to deal with these guys. My book will be out soon.

I purchased a 2015 Nissan Rogue in January. This summer when I traveled a period of time (about 45 mins.) the a/c would stop cooling. After having it checked by my dealer/service I was told that's normal since it is how the car gets better mpg. The only way I can keep cool on long drives is to turn off the a/c when it stops cooling, wait a period of time and let the a/c reset then turn the a/c back on. This in my opinion is a very poor design and should be redesigned.

Well the issue has been fixed. It cost me $3000 for the co-pay which Nissan thought was a great deal because my vehicle had over 100,000 miles. The rest was covered by Nissan under what they call good will. Not really happy with the deal but have to take what you can get I guess. The sad part is this whole problem could have been avoided if Nissan would have done the right thing and issued a recall considering they knew about it the whole time. Bad customer service!

I have been a proud Nissan owner for the past 15 years. Never had any complaints until now. I am an owner of a 2011 Nissan Cube krom edition. No issues at all with my car until today: transmission failure. $4000 to fix it??? And this is after discounts. This is a ripoff. No extended warranty provided for my car because you claim it should work fine. What can I do? Well of course pay you the money since I have no choice. It is sad to say but you will lose a long time customer. I will be sharing my displeasure in social media as well. Thank you Nissan for all these wonderful years, until the transmission fails, then you rip us off.

I bought a Nissan Rogue in 2012 brand new. Three years later my transmission goes bad, because I'm over 60,000 miles Nissan will not replace my transmission. I'm very upset with them. I expect a brand new car to last longer than that especially when I still have payments.

I recently purchased a 2011 Nissan Rogue, on August 26th at Concordville Nissan in Pennsylvania. At first, it seemed as though I purchased a very good vehicle. It was a certified car, the mileage was reasonable, it had only one owner and it looked great. This praise quickly turned into a nightmare. During the test drive the passenger side windshield was covered by the car's feature list and certified sticker, covering the small crack I noticed the next day. I called Concordville and informed my salesman (Pat) about the crack and he told me to bring it in to be fixed. I wasn't able to do that then because I was going away to New York and then to Baltimore.

My 2002 Nissan Frontier automatic transmission RWD VSS sensor failure caused sudden acceleration and deceleration. I found out the hard way how deceitful lying BS run around crap NORTH AMERICA CHARITY THE BIG BOSS. SUCKS!!!! When my truck rolled off assembly line and off to the dealers the first sensor was changed as was the tranny. Then a second sensor and tranny the same year and third time’s a charm at last the final sensor and tranny for the 2002 Frontier XE.

I will never buy a Nissan again! I own a Nissan Rogue and my car stopped working while I was on the freeway while my daughters were in the car. I found out it was my transmission (CVT) but Nissan refused to replace it since I was 1,700 miles outside of the warranty. There was no indication there was even an issue or that I should take my car in; which would have saved me thousands of dollars, prevented being without a car for over a week, and putting me and my family in grave danger. It is extremely upsetting and disheartening that Nissan cares so little for their loyal customers.

I have been calling for over 2 months in regards to a negative credit reporting from Nissan. Nissan received an insurance check late and gave me negative credit reporting. After calling Nissan, they said they will put in a dispute. Now I'm sitting here 2 months later with no update as far as how the situation planned out. All I keep getting are customer service reps who sound like they have no idea what they are doing and just give you an attitude. I have purchased numerous cars myself from Nissan as well as my family. I will no longer ever consider Nissan due to this issue. I recommend people look elsewhere for their vehicles because if there is an issue, Nissan will never take care of you. If I could give a negative star that's what it would be.

Driver airbag out on my Vehicle at approximately 75K + Miles - I called Nissan Consumer affairs after shelling out 1500.00 almost for a defective airbag on this car and they would not help us with the issue. I had to seriously take a loan to pay for this. Not to mention that this should not be happening at this mileage. I should also mention that we have had to take this car in for the Seat to be fixed and the seat belts on more than one occasion. Looks like this will be our last experience with EVER owning a NISSAN! I am very unhappy at this point and wanted to warn others if you buy a NISSAN make sure you buy extended warranties because you will be out a lot of money.

I just bought my Nissan Titan 2 weeks ago. It came off the delivery truck the day before I bought it. Well the steering wheel was on sideways, the bumpers were cockeyed, and the back window leaked heavily. Made 8 different trips to dealership, still not correct.

I've been a "LOYAL" customer of Nissan for many many years purchasing over $100,000 worth of vehicles, over a period of time, but "NO MORE". We purchased a 2011 Nissan Rogue from a dealership in MD, have taken the vehicle there for all services, except tires of course. We've kept up the maintenance on the vehicle, as our record clearly shows and now that we have an issue, NISSAN Corporate bailed out on us.. YES, they sure did. I just want all Nissan owners and owners to be, know NISSAN should have a massive "RECALL" on their transmissions for the Rogue.