Montway Auto Transport Reviews
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About Montway Auto Transport
Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.
Visit www.montway.com- No upfront payments
- 24/7 sales and support
- Free insurance coverage
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Must contact for tracking info
- Terminal-to-terminal transport not offered
Montway Auto Transport Reviews
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Reviewed May 3, 2024
The pickup was in Mountain View, California, and the delivery was in Buffalo, New York. My husband did the pickup part for me because I was already at the destination, and he said it went smoothly. My husband told me about the driver who did the pickup and said he was nice. When the driver got here, it proved to be true. The driver went above and beyond. I needed to return a rental car and he drove my car. He helped me return my rental car before he got back in his truck and continued his route. He was amazing. He’s a really nice person, and that makes all the difference. The vehicle was delivered in the condition that it was originally in as well. I was able to pack things up into the car, so it helped me with the move itself. It was great. Overall, I had an amazing experience with Montway, and it was because the driver was so great, like a human being.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed May 3, 2024
Everything went as planned, and I had no issues. The communication was constant. The transport took four days total, and it cost about the same as what Montway said it would be. It was a good experience, and if I was to do that again, I'd use them again.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed May 3, 2024
It worked out very well with Montway. The driver was very pleasant. He checked the vehicle all over and took pictures of it. The vehicle was in good shape when it arrived.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed May 2, 2024
Everything was good in my experience with Montway. They picked up my vehicle. We transported it and it was dropped off the day that they promised. When they dropped it off, it was fine. The driver was in constant contact and texted and told me where to meet. We met up at a location right across from my home. Same thing with pick up. It was really smooth.
Thank you for sharing your positive experience, Brittney! We're pleased to hear that everything went smoothly with your vehicle transport and that our team kept you informed throughout the process. Ensuring a seamless experience from pick-up to drop-off is our goal, and we're glad we could meet your expectations. If you ever need our services again, we'll be here to assist you.
Reviewed May 2, 2024
They were extremely accommodating and helpful. I had to change a few things and they took care of it. The only criticism that I may have, and this happened last year as well with the driver, they spoke no English at all. Last year's driver spoke into his cellphone and it came up on there and I had to read it. The gentleman who picked up the car yesterday was very nice, smiley and I asked him where he was from. He said, Ukraine, and I welcomed him here. I asked him how long he's been in the country. He thought for a second. He said, "Two weeks." And his English was almost nothing. But everything else has been fine and the experience has always been good.
We're so glad you're happy with our services! We're always here for your next auto transport adventure.
Reviewed May 2, 2024
They did everything exactly as they said they would. The driver even sent me a video of putting my son's car key under the mat in the car. They communicated thoroughly and well with us. Any time we called them, they were easily accessible by phone, which I know is an issue with other friends of mine who have used car moving services. I would definitely hire them again.
Thank you for your kind words, Denise! We're delighted to hear that Montway delivered on its promises and provided you with excellent communication throughout the process. Ensuring transparency and accessibility is important to us, and we're glad that we could meet your expectations. We look forward to assisting you again in the future should you need our services.
Reviewed May 2, 2024
I liked Montway Auto Transport's insurance coverage. Also, the driver was on time and friendly. I had to have him drive to a Walmart because our address didn't have room for him to pull in. So, he was accommodating. As I pulled up, the car was ready to drive off.
We're so glad you're happy with our services! We're always here for your next auto transport adventure.
Reviewed May 2, 2024
Transported 2 cars from Northern CA to Central California in great time, very knowledgeable on cars and how to handle classic cars. We felt at ease. Kept contact with us the whole time to ensure pickup and delivery of cars was on schedule. Transit time was great and cars were well secured and strapped in the transport trailer. Thank you.
Thank you for sharing your positive experience, Debbie! We're thrilled to hear that we could provide you with a smooth and reliable transport service for your classic cars. Ensuring the safe and timely delivery of your vehicles is our top priority, and we're pleased to have met your expectations. If you ever need assistance with transporting vehicles in the future, we're here to help.
Reviewed May 2, 2024
Only issue we had was that we were lacking some important information relating to the condition of the vehicle that was not well documented. Overall we were satisfied with delivery and would recommend them to others needing a vehicle transported.
Thank you for your feedback, Robert. We apologize for any oversight regarding the documentation of your vehicle's condition. We're glad to hear that overall you were satisfied with the delivery process. Your recommendation means a lot to us, and we'll strive to ensure clearer communication and thorough documentation in the future. If you or anyone you know needs vehicle transportation services, we're here to help.
Reviewed May 2, 2024
I ship several cars a year. I have worked with Brian ** and he has always provided the best of service when setting up a pickup and delivery. All haulers have delivered on time with no damage. I will continue using Montway in the future and feel they will continue providing good service and good haulers.
Thank you for your loyalty, Thomas! We're delighted to hear that Brian and our team have consistently provided you with excellent service. Ensuring timely deliveries and damage-free transport is our priority, and we're grateful for the opportunity to continue serving you in the future. If you ever need assistance with shipping again, we'll be here to help.
Reviewed May 1, 2024
Whenever I had question Montway was easy to reach and very helpful. Great communication from the driver and easy load and unload. They made sure to accommodate my pick up date worked for my moving schedule. Driver made sure the delivery was close to where I was staying and easy to find. Had no problems and my Jeep arrived in good condition. I would recommend Montway. They were wonderful!!
We're so glad you're happy with our services! We're always here for your next auto transport adventure.
Reviewed May 1, 2024
I was amazed at how quickly the car was picked up and delivered. There was no damage at all. There was a smooth handoff with no problems at all. I spoke with the seller and they were very happy as well with how easy the process was. I would use them again!
We're so glad you're happy with our services! We're always here for your next auto transport adventure.
Reviewed May 1, 2024
After being severely disappointed and stressed by several other transport companies, I have finally found one that does what they say they are going to, when they say they are going to do it.. The transporter went out of his way to get my vehicle to me sooner than promised, count on me for a repeat customer….
We're so glad you're happy with our services! We're always here for your next auto transport adventure.
Reviewed May 1, 2024
I had 2 vehicle that had to be picked up. They made me pay $800.00 extra just in storage fees because they took too long to send a carrier to pick up the vehicles. The order was put in weeks after. I spoke to the supervisor thinking that he was going to help but he wasn’t no help.
Thank you for your review. We have searched for your order and have seen nothing recently with Montway. We do see an order from March of 2023 where you paid $212 in storage fees at an auction facility. Your order was booked as a standard order which has no guarantee of pick-up dates. Dates are issued in estimated windows of time and are subject to change. Any storage fees imposed by the auction house would need to be settled by the customer before the auction house will release the vehicle to a transporter. In the future, we recommend utilizing our Guaranteed Pick-Up service to schedule a specific day to retrieve the vehicle - this service will come at a higher rate of course because it requires a local tow company, and potentially storage fees there as well until a long-haul driver is secured.
Reviewed May 1, 2024
My car was received within days of it leaving Santa Monica, California and arriving in Chapel Hill, North Carolina. Very good level of communication throughout the process and the car arrived safely with no hassle. Price was also competitive against other providers that are offering the similar service. Thanks again!
We're so glad you're happy with our services! We're always here for your next auto transport adventure.
Reviewed April 29, 2024
BEWARE!!!! DO NOT USE THIS COMPANY!! On April 23rd, they picked up my vehicle in Fort Myers, FL at 9:30 at night with a tow truck because the auto transport company never picked it up from us. I paid extra for Guaranteed Pick-up with an estimated delivery date of April 26th or 27th to Cape Cod, MA. They contracted with another carrier for pick up at the storage facility on April 27th or 28th with an estimated delivery of April 30th. The 2nd carrier canceled and almost a week later, it is still sitting in a storage facility in Ft. Myers, with no date for delivery. I have reached out several times to Montway and they just continue to say that they are working on it. They do not stand by their contracts. Once they assign a carrier they charge the full price and offer no support. Again...DO NOT USE THIS COMPANY!!
Thank you for your review. It seems you booked a guaranteed pick-up order and Montway did carry out the terms of said order. It is our job to locate a carrier to pick the vehicle up on or by a specific pick-up date. We did just that by securing a local company to retrieve the vehicle and hold it until a long-haul driver was available.
As stated in the terms of each order, Montway does not guarantee delivery dates. Dates are issued in estimated windows of time and are subject to change at a moment's notice due to many factors.

Reviewed April 24, 2024
Maybe it is just luck of the draw but when dealing with a company like this that brokers transportation like this I guess sometimes you're going to be assigned a driver that makes you so untrusting of the process that you end up paying an exorbitant amount just to cancel. So $250 down the drain because their driver didn't want to pick the car at our home because he didn't think his truck would fit. Nevermind our neighborhood has semi's in it multiple times a day. The emails afterwards about how they charged me a cancelation fee but want me to consider them again in the future are just icing on the cake. Recommend to friends and family? I wouldn't recommend them to my enemies.
Hi Blair - thank you for your review. Our door-to-door policy is something that is covered on our website and in the terms and conditions of the order. It is not a guaranteed service and is entirely up to the driver to determine whether they can safely and legally perform a pick-up or delivery at the location provided. Many factors can hinder a driver from being able to perform this part of the service - which is why Montway does not charge a fee. The cancellation policy is also explained in the terms of each order. If an order is canceled by the customer after a driver is assigned, then the fee still stands. We have a network of thousands of drivers, we always have the option to find another one and continue with the order or you can speak with the driver to determine a nearby location that works for both of you.
Reviewed April 22, 2024
I knew of when they were coming to pick the car up then I got a text two days before they dropped it off. It was a quick delivery, especially from California to Virginia. But all the dirt from moving the car was inside the car and it wouldn't start. The guy jumped it.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 22, 2024
There were so many of them I had to deal with but I finally ended up dealing with a manager who was very helpful, efficient, no nonsense and had a nice smile. I got good service with Montway. If there was an issue, it was dealt with. There was just a language barrier every once in a while.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 21, 2024
Everything went well. I reached out to the driver one time because I was curious as to when the car would come. He got back to me. He texted me on the day was to arrive. And within half an hour, he was there on my street. So, it went well. I would probably use Montway again since I already went through them once.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 21, 2024
Montway seemed to be a big company and it was easy to set up. The transport from New Jersey to California took four days and the communication with the driver was good. I was texting him.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 21, 2024
We had used them a couple of years ago and it worked out very well. This time, everything went as planned and the driver was courteous. He was very good at contacting and keeping up with things and very efficient. I was very happy with the driver and everything went well.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 20, 2024
I set everything up on their website. I did the online chat and they set it all up. Also, I reached out to them a few times through their online chat portal to ask questions. The way we were flying in and driving in, we weren't sure if we were gonna be here and if we needed to have someone here. I reached out numerous times to get clarification on different things and I always had an immediate response from them.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 20, 2024
The crew was good. They always kept me up to date on where they would be and when. They showed up and seemed to handle the car with care.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 20, 2024
I was very satisfied with Montway. They did a good job. It was a good price. They picked the vehicle up, they delivered it on time, and there were no issues with the vehicle. The driver was excellent. He came, picked it up at my house and secured it. We did a check on the vehicle. He was very professional. Got a copy of the bill of lading. He told me about when it would be delivered. It was within a day or so. Apparently, he had another transport on his vehicle and took it down. He was very courteous. I paid him and he went his way and I had my car. I had worked with Montway before and they did an excellent job before too. So, I just stuck with them. Their customer people also called me to see if there were any issues with the transport. They did a follow-up.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 20, 2024
Given Montway's price, there were others out there that were cheaper, but I was willing to pay knowing that I'd have a good turnout. The driver was ahead of schedule and that helped out a lot 'cause I didn't have to pay for a rental car longer.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 20, 2024
Montway was great. The transport was fast once the driver picked it up. It was delayed because of the weather.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 19, 2024
My experience with Montway was absolutely wonderful. My brother-in-law dropped the car off, had them pick it up 'cause I was getting on an airplane, and they showed up in record time and it was clean and fine and it worked great. I never saw the driver. They brought it here to a yard and unloaded it, and they brought it in a smaller rig to my address. I talked to that guy who didn't drive it. He was a fill-in. They had two drivers, so they kept running, all the way here. I'd use them again.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 19, 2024
They were very professional. They explained everything in detail, what to expect, the time frame and the cost. The transport was great. They were accurate with the delivery time. They were also courteous. They took pictures all the way around. The delivery worked out very well. They called, told me they were near and went out to the main road to where I live to pick up the vehicle. I just wish the car would have come back a little cleaner, but it was great service.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 19, 2024
I had a great experience with Montway. They picked up the truck on February 5th like they said they were going to. The young man that picked up the truck loaded it up, strapped it down, and everything looked good. He knew exactly what he was doing and was very cordial. It got delivered to San Diego JBA Speed Shop by Friday. I plan on using Montway to pick the truck up and bring it back home.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 19, 2024
The guy from Montway was straight to the point and decent. I called way ahead of time and they followed up with me when it got closer to the date. The driver showed up when he was supposed to and bent over backwards for me. He did me a big favor and I gave him a giant tip. Whether he works for them or he’s a sub, he’s just a great guy. He took my cell number and called me. He told me to call him if I got any questions or to find out where he is. And I did, to make sure that I was staying ahead of him getting here because I had to drive one of my vehicles. I drove one of vehicles to Pennsylvania so I didn't want him getting here and me not being here. So, the way we figured it and the way it went down was perfect. It was a plan on the fly that worked like we planned it for years. It was probably one of the best things that I've done in a long time where there were no hiccups. The quote was on target and I did a cash deal so it was a little bit less.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 14, 2024
Montway did exactly what was expected of them to do. They were timely and responsive. I had used them before, so I went back to them. I had them get my Hyundai Santa Fe SUV down to Florida for the winter season. They're very accommodating considering I don't have a lot of leeway with timing because my husband is on dialysis. It was imperative that I know exactly when the car was leaving here and when it was arriving at the destination, so that I can make arrangements to make sure he got to dialysis in both locations. They worked with me on that.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 12, 2024
A Highly Professional and First Class Company. The Price was extremely reasonable. Entire Staff at Montway Auto Transport were delightful to work with. A most pleasurable experience. Have a small collection of automobiles. I Have transported many cars both domestically and internationally. Montway Transport ranks at the very top of any of these transports. Impeccable service. World class is my conclusion.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 6, 2024
The communication with the driver was a little difficult. He was Spanish-speaking. The delivery was also a day late, so I wasn't really thrilled. But he was very polite and he apologized for the car being late.
Thank you for your review. We appreciate your understanding while navigating language barriers with employees. Montway's team is always here to help should you need it.
Standard orders do not have guaranteed delivery dates and we always quote in estimated windows of time. Drivers may experience many circumstances which can delay delivery. We are sorry to hear we did not meet your expectations on this shipment.
Reviewed April 5, 2024
My experience with Montway was good, but there were some lapses of communication in certain parts. Even after I already made the reservation, I kept getting text messages. “Do you wanna have your estimate?” I'm not super tech-savvy, and I thought, “Wait, did this go through? Did it not?” However, the guy called me. The location pick-up was a little off though. At the time, I was renting an apartment in Asheville, and they said they were gonna come right there, but then he messaged he was somewhere else. Luckily, I was in a situation where I could be by my phone, but I could see how if I was at work, I wouldn't be able to be as quick to pick up on the details of the message.
Even the drop-off, I wasn't sure when they were coming. I didn't have a specific destination until I got here, so it was confusing. Other than that, everything went well. It's all upfront about the cost and the guy that delivered the car took it right to the front of the house that I was renting here. Overall, I was happy. The car wasn't damaged and Montway got the job done. It took about the time they said. There was a bit of phone tag and I could have gotten a cheaper service, but I don't know if it would have been reliable. Something else could have happened. It was a long distance and the weather was bad. There were negative temperatures during that time.
Thank you so much for this great 4-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 5, 2024
Montway was great. They communicated well and took care of what I needed. We didn't have any problems. They pulled into a large area and let me know where they were via phone call. I was able to find them and get my car on the truck. The driver was professional, and he took his time, took pictures of the car, pointed out anything and asked if I had any questions.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 5, 2024
I was going out to Arizona for two months for vacation and I wanted to have my car out there. I picked Montway primarily because of their rating, the Better Business Bureau, and with the number of transports that they do and their online website to indicate most of the people were customers who were well satisfied with their service. It cost me about $300 more than some of the other transport services, but I felt that Montway was a little better quality service.
The pick up was very convenient. I live in a dead-end street. The driver called me at the entrance to my subdivision. I drove the car out there, and then he loaded on the truck. Everything was very easy. He went over the vehicle, took pictures from every angle, and I walked around with him. He got to the destination just a day or two before I got there and I told him what day I was going to arrive. I wasn't there yet when he got there. But he made arrangements with the facilities management at the front desk and was able to get the car unloaded and he dropped it off without any problem. Then Montway worked out how I could pay for it since I was supposed to pay for it right out there on the spot. It all worked out great. The quote and the final price were the same, as I would have expected. I was very satisfied with the service.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 5, 2024
I called first to inquire about pricing and how it works. The guy was very quick to get back to me and explain. He explained everything in detail. He made everything quite clear for me. Then he sent me some emails to get their time booked. Overall, everything was good. When we scheduled the pick-up, the driver told us where to go and when he'd be here. He was on time. He also gave us enough notice in advance to where we could rearrange our schedule to make sure the car was there for him to pick it up. Everything was great. As far as the delivery, my son said there was no problem. It was quick and simple. The communication was great. I would recommend them to anybody that needs to transport.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 5, 2024
Montway did what they needed to do in a decent amount of time. They were a little bit early when they got my car here and the car was in good shape when it arrived. I was in contact with them periodically when they got closer. They told me the approximate day that they had estimated they were gonna arrive, and I got a notification while the driver was a few hours out. They coordinated where they could drop the car off since it seemed less likely that they were gonna be able to drop it off the house due to the way the roads were. Montway's rate seemed reasonable enough. I calculated how much it would cost for me to drive across the country with staying in hotels and the possible price of gas. While that would be a little bit cheaper, it would also take time, and I would have to deal with any kind of inclement weather, which at the beginning of January when I moved, there was a fair amount across the country.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 5, 2024
I liked Montway's flexibility on the price and the scheduling on the date. The first time that I dealt with customer service, it was vague. But the second time that I had an interaction to get everything set up, it was pretty good. It was pretty easy and helpful. Their quote wasn't the cheapest one. But it was good based on the dates and it was a crunch time. I had a good communication for the pick-up. The driver reached out and let me know that he would be in town the next day. Then he gave me updates on how far he was, around what time he will be picking up the car, and then saying when he got here. I received the email and it was pretty easy to pick it up. It was a pretty fast deliver and there was nothing wrong with the car. So, it was pretty good.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed April 5, 2024
I used Montway twice and if I wanted to do another auto transport, I would use them again. The last time I used them, I transported a vehicle from Florida to California and our communication with the driver was limited. It was supposed to take five to seven business day and it took nine business days, which was okay. Everything was perfect when the car arrived. Montway was pretty pricey, but they delivered as they promised.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 5, 2024
It was a very positive experience with Montway. We had a good transport. They were a little under what other transports were as far as money. We paid some in the beginning. But it wasn't until they set our car with a particular carrier that we had to pay. Our family was on the other end and they had no problem getting the car. It was very smooth.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
The driver took inventory of my car for insurance purposes then loaded it up. It was quick. He came when I needed him to and they got my car in Hawaii at the time that they estimated it at. I already got a friend to use Montway. They got their car in Hawaii now.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
I used Montway twice, once in the summer of 2023 and then again in the winter of 2023. We were traveling and we needed to ship the car across the country. The rep who set us up was straightforward and competent. The first pickup was on a residential street and they were able to pick the car up with a small, single car trailer and bring it to their 18-wheeler. So they were able to come right to the house. The second time, the car was on a remote island off the coast of Georgia. My mom had to drive it off the island to an offshoot road from the highway and that was where the 18-wheeler was able to pick it up.
They did the bill of lading and walked around the car, made sure we all agree on any existing damage. In our case, we also packed the car full of stuff and we had an agreed upon amount of weight that we could pack. But the first people we worked with weren't totally sure of how much we could pack the car and what we agreed on. Some stuff got a little bit lost in communication because they're a little bit of a middle man.
Other than that, for the most part, pickup and delivery happened pretty much on time. The drivers were super great, although the second guy did not speak amazing English, which was a little bit tough. It was a really narrow road and he was having some trouble turning around and getting directions. But it was not a barrier because we were able to use Google translate for the most part.
The best part about it is we didn't have to think about it. It just works. I shipped all of my stuff from New York to Oregon and that was a huge pain in the butt because the company wasn't very communicative but with Montway, I did not have to think about any of those things. The car came when it was supposed to come and the people who picked stuff up were professional and competent. I didn't have to think about it during the transport time and when it came, it was as expected.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
I used Montway twice, once in the summer of 2023 and then again in the winter of 2023. We were traveling and we needed to ship the car across the country. The first pickup was on a residential street and they were able to pick the car up with a small, single car trailer and bring it to their 18-wheeler. So they were able to come right to the house. The second time, the car was on a remote island off the coast of Georgia. My mom had to drive it off the island to an offshoot road from the highway and that was where the 18-wheeler was able to pick it up.
They did the bill of lading and walked around the car, made sure we all agree on any existing damage. In our case, we also packed the car full of stuff and we had an agreed upon amount of weight that we could pack. But the first people we worked with weren't totally sure of how much we could pack the car and what we agreed on. Some stuff got a little bit lost in communication because they're a little bit of a middle man.
Other than that, for the most part, pickup and delivery happened pretty much on time. The drivers were super great, although the second guy did not speak amazing English, which was a little bit tough. It was a really narrow road and he was having some trouble turning around and getting directions. But it was not a barrier because we were able to use Google translate for the most part.
The best part about it is we didn't have to think about it. It just works. I shipped all of my stuff from New York to Oregon and that was a huge pain in the butt because the company wasn't very communicative but with Montway, I did not have to think about any of those things. The car came when it was supposed to come and the people who picked stuff up were professional and competent. I didn't have to think about it during the transport time and when it came, it was as expected.
Thank you for your comments. We're thrilled that you had a 4-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.

Reviewed April 4, 2024
Montway seemed reasonable with their price. When I talked with the customer service, they relieved some of the bad experience I had before. They answered my questions and gave me specific information, like how they were gonna transport my car, where it's gonna go and what's gonna happen. If I had any issues, I could follow up the contact information. The quote was not way below like the other people that I spoke with. But based on my conversation with them, it was worth going. When the truck driver was going to my house, my phone went on sleep mode, so I didn't hear his calls. He waited an hour for me to respond. He could have left. He didn't have to stay.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
I was looking for a highly rated national carrier that I could rely on and Montway's name popped up as one of the biggest and one of the best. I went with them and they were excellent. The guy who drove me down from Portland to Rancho Mirage did an absolutely A+ job at both ends and in between. Then when we were down there, I wanted to come back and we had a hiccup with the driver that was assigned to me so I called Montway. We needed to get out of there within 24 hours and I didn't wanna get on an airplane and leave my car there. They replaced him with an absolutely superb young man who came down, picked up our car, was very mannerly, and drove up here. He was here within a matter of hours after we arrived by air and delivered the car in perfect shape.
I was impressed that the company was able to respond. I didn't think that they could respond that quickly. We were getting ready to drive back but by the time the day broke that very next day, they had sent me a message that they had reassigned the car to another service with another driver and he was gonna be picking the car up later that day. Sure enough, the driver called and he came in. He was great and performed admirably. Montway responded very well.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
Cliff came and picked up my car. It was seamless. He was very professional, very nice, took the car away. I got to Arizona, and the next day, my car was delivered. I got his text number. I had a question for him after he left and he got back to me right away. And when Montway Auto Transport called and said my car was here, again, seamless. So, it was awesome. I hope going back would be just as smooth. I scheduled it at the same time and I haven't heard yet from anybody. But it's still a couple of weeks until we leave. I highly recommend Montway to everybody.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
My experience using Montway was excellent. They picked up the vehicle and they delivered it a day ahead of time. They did a superb job. When we asked questions, the rep was very responsive. Compared to the other companies, we had to wait to hear back, they didn't have answers ready when we asked the questions. We felt a little bit easier using Montway. They were very informative. They had dates ready for us and everything worked very smoothly and organized. The driver waited for me because he got there a little sooner than I could get there. He took the vehicle, put it in. He was very careful with it and he went off on his way. He was very personable, efficient and a very nice gentleman.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
I had my winter in Florida, and when I set up the transport for my car, the rep from Montway was very business-like and had relatively few words to get the point across. I had no problem, but more than anything, I was very pleased with the call I got when they were coming to pick up my car. The man couldn't speak English and he said he was at my house, but he wasn't. He was a block away and I found him. He was wonderful. He took a video of my car, and I took a video watching it go up.
Montway delivered my car when they said they were going to. If I could fix something though, I would like to fix the three days when they come to pick my car up. They told me they can't pick it up on one day, that I have to have it ready by a certain day, but it may be a day or two later. That's annoying, upsetting and frightening for me because I'm a single woman. Besides that, I have had nothing but a good experience and I'm scheduled to have Montway come again at the end of this month.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
I shipped a Jeep Wrangler from Maui to Southwest Colorado through Montway and my experience was excellent. I was gonna use Matson, but I wanted to get it booked from one place to the other. And Matson, I've used a lot, but I always have gone out to California to pick up at Long Beach. You have to book somebody else to pick it up at the beach there. But Montway did it all in one. The quote was also reasonable because it was very comparable to Matson, to LA and then it was only another 1,000 bucks to get it to Colorado from California. The delivery was great. The driver didn't speak English very much, but he had a phone. I was remote on a dirt road on a farm and he showed up right there in January and unloaded it quickly.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
I needed the move done quickly. So, I went to Montway’s location. The quote was higher than average but their infrastructure and customer service were also above average. The reps were reachable and attentive. The vehicle was brought to me and that seemed to be completed by a third party that didn't have the same sophistication that the initial carrier had. They were a little bit less formal including their equipment but they were okay. They had good communication.
Thank you for your comments. We're thrilled that you had a 4-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
I had to change the transport date due to our availability to come out here to Colorado and Montway was very accommodating with changing my schedule. The quote they gave me was reasonable, then the pick-up and delivery were very easy. They let me know exactly when they were going to pick up and deliver, and they were right on time. If anyone is thinking of using Montway's service, I would tell them that they would be serviced well.
Thank you for sharing your positive experience, Shirley! We're glad to hear that Montway was accommodating with your schedule changes and that the entire process from quote to pick-up and delivery went smoothly. Your recommendation means a lot to us, and we're committed to providing excellent service to all our customers. If you or anyone else needs assistance with transport in the future, we're here to help.
Reviewed April 4, 2024
Montway was quick to respond to my needs and was able to get me a good company. The only issue that I had was the person who came to pick up my vehicle wasn't prepared to drive a stick shift so he asked me if I could drive it onto the truck. But everything else was handled very well. Any questions I had, he answered quickly. Once he got to the destination, he notified my dad who was there to pick it up. They arranged where to meet and that was seamless.
Thank you for your comments. We're thrilled that you had a 4-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 4, 2024
When I started to look for a company to move an SUV for 1,200 miles it was still about three months out from when I was moving. Montway followed up periodically to see if I still needed transportation and the quote they gave me seemed competitive with the other companies that I had contacted. The person who transported my vehicle picked it up on the first day of the window they gave me and got my vehicle there safely.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 3, 2024
It was a great opportunity to get my vehicle shipped. The price was right. And it was efficient. Not only the pickup was great, but also the drop-off. Montway Auto Transport's driver dropped my vehicle off right where I was in the hotel. That was awesome.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 3, 2024
Speaking with Montway Auto Transport's rep was very simple and direct to the point, which I appreciated. It was a deal done. My first headache was making sure my car got here safely and without any scratches. It got here intact. I would 100% recommend Montway.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 3, 2024
I used Montway Auto Transport back in 2015, 2018, and again in 2024. The first time I used them, I had called multiple different companies, and Montway was the only one that answered the phone. I moved from Delaware to Nashville, so I was coming on my own. I didn't wanna drive the two cars myself. It was too long of a drive to be alone. And they took care of transporting the car for me to Nashville. Here to Wisconsin, they did the two cars again. And back in January, they did them for me again from Wisconsin back to Nashville. So, because they were such a wonderful company to work with, I used them three times.
In 2015, they charged me for both cars $700. In 2018, both cars were $900. And this time, it was almost 2,000, so the jump was tremendous. But I knew that the cars would be safe. I knew that they would be taken care of. And I knew that people have to make a living. The man who delivered the cars from Wisconsin this past time, I was not here yet so I had a young man living in the house who worked at night and my neighbor who could be here and available at night if the car came -- all four of us -- the driver, my neighbor, the young man who is the house sitter and myself we're all on a text thread because the man was very accommodating. He said, “I'll do whatever it takes to get the car to your house.” And whoever's there and accepts the keys, he was fine with that. Everybody was very accommodating.
I told a friend, she called them and she did her own decision making. I have recommended them to her and to other people, and I would continue to do that. I found them very easy to work with, very efficient, and they said they would be there and they were. Today, that's not something that you expect. People don't always show up for work. People don't always show up on time. But the people that work with Montway have always been right there.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 3, 2024
My experience with Montway was excellent. The communication with them was great. I'm gonna use them again. We need to get this car shipped by May 16th back up to Maryland.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 3, 2024
My experience with Montway was excellent. It was done very well. The quote was spot-on. It was to the dollar. I didn't pay the money to the driver because my in-law did it in Phoenix and it was done very smoothly. The condition of the vehicle was in great shape, too. It was outside and it was an exposed transport. But it was in fine condition. There were no issues with damage.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 3, 2024
Montway's quote was very reasonable and market competitive. We had to change the time and dates of the shipment a couple different times, and they were great to work with. Coming back from Hawaii, we dropped the vehicle off at the dock in Hawaii, then it was shipped. It was delivered via truck to Colorado, and it arrived when they said it was gonna. We met the truck, and they offloaded the vehicle, then we drove off. It was easy, and the vehicle was in the same condition as when it left Hawaii. We would use Montway again for sure.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 3, 2024
The rep was a good guy. He did his job. Montway had the vehicle picked up, drove it to my house, and delivered it. It was very easy, and the price was fair. The driver was a decent guy as well.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 2, 2024
My vehicle arrived earlier than expected. It was in mint condition. They took good care of it and delivery went exceptionally well. I would use again if I would transport again. They took the time to secure my vehicle with care upon their pick up from my home. Upon arrival, they called to set a time. The dispatcher provided a time of arrival which wasn't accurate but it was due to an accident. He didn't communicate well with the driver. However, the driver was exceptional. HIGHLY RECOMMENDED.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 2, 2024
Montway Auto Transport has very good pricing, great customer service and was on time. No problems with the car as well when it was received. Driver was very polite and professional. I would definitely recommend them to transfer a vehicle and would use them again in the future and hope you do too.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 2, 2024
Montway ensured the pickup in Albuquerque (ABQ) was on time. I had traveled a day earlier, from Houston to ABQ. I met the driver at the pickup location the following morning. The car arrived at my son's home near Orlando, FL in great condition, and on schedule. Well Done Montway!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 2, 2024
In Feb. we had our Jeep shipped from Naples, Fl to MN. Your company did a great job. Friendly and very helpful. They help me find the drop off spot at the airport and communicated with me the whole time. Price was competitive too. We will use this company again and tell our friends as well.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 2, 2024
My original auto transport company canceled on me the day before pickup and couldn't guarantee a next pickup date attempt. I ended up calling Montway who were able to offer a guaranteed pickup date (at reasonable extra charge). All went to plan with pickup and delivery from CO to NJ. Took only 3 days! Great communication from company and drivers, would recommend their service and use it again if I ever have a big cross country move.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 2, 2024
Driver was extremely nice and trustworthy guy. Unfortunately I have forgot his name but he kept in contact with me and was great. Also car was delivered in perfect condition. Pick up and delivery were both before expected. We struggled with decision whether to drive car or ship it. When all expense was figured up, shipping was definitely the best choice.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 2, 2024
The vehicle was picked up and delivered in a timely fashion. The drivers were polite and answered questions. Dispatcher stayed in communication with me, returned calls. Vehicle arrived no scratches or damage. The pickup driver made an extra effort to place my vehicle to ensure my car would be delivered as promised. All went very well. Good job.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 1, 2024
car was picked up, the driver kept in contact with me as to when it would be delivered. When he delivered it, he was very careful and went over the vehicle with me. I was very satisfied with the delivery. Would definitely use them again.
Thank you so much for your kind words, Greg. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 1, 2024
I would recommend Montway Auto Transport to my friends and family who need this service. I was very happy with the service provided. Montway moved two vehicles from Arizona to Michigan. They were the most reasonably priced of several different companies I had contacted. I would use them again should the need arise. I had good contact with them during the process. Very satisfied.
Thank you so much for your kind words, Judy. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 1, 2024
Our daughter's car was transported during a blizzard. The driver was extremely professional and kept me apprised of the delays (due to having to drive at 15-20 mph when visibility allowed through horrid weather). In addition to the driver's awesomeness, setting up the transport was smooth, even after the first carrier was unable to pick up the car (don't know why). It was still picked up by the second carrier early on in the window of time quoted. Company most helpful and forthright.
Thank you so much for your kind words, Patricia. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 1, 2024
Had an older SAAB to transport. The first transporter came out and determined the car sat too low to safely load without possible damage to the car & did the responsible thing & declined. The second driver was able to deliver in a timely manner. Good communication throughout. A great experience.
Thank you so much for your kind words, John. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 1, 2024
100% professional from the first contact to the delivery of the car and then great follow up to make sure we were happy. Couldn’t have done a better job. The delivery driver was very good at leading the seller know where and when he was and followed through with me, up-to-date of delivery. Again, couldn’t be happier with service.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
After doing my research and reading a lot of customers getting scammed and overcharged and damaged vehicles I was very nervous to ship my vehicle. Montway had the best reviews and best record and an affordable price. They were able to ship my car from PA to NV in 3 days! There was no damage and they provided adequate updates on departure and arrival time. Overall, montway was a success and I will be using them again in the future.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
Excellent, timely, affordable service. The reservation was easy to make, terms were clearly explained, and driver was on time both for pickup and delivery of my new car. I would happily use them again if I ever need a transport. My car arrived without incident or damage of any kind.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
This company is amazing! Me vehicle was picked up and delivered on time. The driver was extremely professional and courteous; kept me informed along the way. When the driver picked up my car, he performed a thorough inspection of it. Taking pictures and looking for any scratches, dents, etc. It was delivered in perfect condition. The cost for this service was very reasonable. If you’re looking for a reputable transport company, skip the others and call these folks first!
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
Montway was very reliable. Arrived when expected for pickup. Responsible communication along the way. There was a delay because of a mechanical problem with the truck, but the reasons were communicated as soon as it happened. Car was delivered in great shape. Highly recommend this company; would definitely use them again.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
The cost was very reasonable for the transport of my new car from Henderson NV to Shoreline WA. They picked up my vehicle within the set timeframe. The driver stayed in constant contact with me and delivered my vehicle damage free. This is the second time I used Montway and would definitely use them again.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
Montway was VERY fast in picking up and delivering a 2020 Tahoe from Fresno California to Houston Texas! I think I paid about $100 more for their service but it was absolutely worth it. It was picked up on a Monday and delivered on a Wednesday with a team of drivers. I would use them again.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
It took some time to get the right carrier but he was well worth the wait. The carrier (Stincer & Ordaz Transport LLC) kept us in the loop of communication. I would definitely use that carrier again. When the truck arrived, he was on time and very pleasant! After speaking with the driver, we found out that his brother was currently located in Phoenix...
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
Company was Johnny on the spot with everything. Shipping went good and the car arrived in good shape. People with the company were helpful and no problems were encountered. Car was picked up as promised and arrived at my home as promised. In fact it arrived earlier than promised. I highly recommend this company.
Thank you so much for your kind words, Ben. We really appreciate you taking the time to share your experience with us. Cheers!
Reviewed April 1, 2024
Montway kept me informed so that I knew when the car was gonna get there. They knew that I wanted to get the car as close to the time that I was flying across the country. So, I wanted to meet the car at a certain place. The car came in the same day that I flew in. So, it was good timing. I had the phone number of the driver and every couple of days, he’d call me and let me know where he was at and about what time he thought he could get to the location where I would be. So, that was a very positive thing. He was great. He was a really nice guy. He lived in Arizona where I lived. So, we had a good interaction. He was very accommodating as far as everything I needed. I had a great experience.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
My experience with Montway was great. Their customer service was excellent. They were very prompt to respond and always made sure that they answered all the questions. I first did the quote, and they kept following up, if we wanted to go with the company. My ex-husband sent the car from Texas to Florida where I am right now and the car arrived in excellent condition. It arrived the day they promised and everything was excellent. They called in advance to make sure I was there, and it was really fast. I got out the building and the car was already out of the tow and it was very smooth. The quote was really accurate too.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed April 1, 2024
Montway was excellent. They were constantly giving me the feedback. They gave me the time.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed March 31, 2024
When I signed up with Montway, it was fine, easy and self-explanatory. I had used another company before, so I was familiar with the process.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed March 31, 2024
We're very pleased with Montway. We had a Kia Cadenza shipped through them from Massachusetts to Delray Beach. The quote was very accurate. Last year, the pick-up wasn't that great. It wasn't very convenient, so we wound up put out with that. But otherwise, our experience with them has been okay.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed March 18, 2024
I had used Montway last year, and I was very satisfied. I had to have somebody who could transport my camper van. Montway found somebody to do it for me. However, setting it up was difficult because they couldn't tell me exactly when they were gonna pick it up. I was at a hotel and they wanted me to leave the keys at the hotel. I told them I wasn't gonna do that. They got me the name of the storage place nearby, but when I got there, they said they wouldn't take it. It was a mess. I had no contact information for the driver.
This time, coming out, it was fine. I went ahead and flew out. I had my daughter-in-law interact with them to meet the guy for the pick up. I had two vehicles brought up. She had to drive the cars over to a shopping center ‘cause the driver couldn't bring the truck down our neighborhood. It's a big truck. During the delivery, I had to meet the driver up at the Safeway here in Tucson. He already had both vehicles off the transport truck and ready for me. He had my text number and I texted him. I knew exactly when he was gonna be here. It worked out great. The cost is too expensive but they didn't add anything on.
Thank you for your feedback. As a broker, our services are to match your shipment with a properly licensed and insured motor carrier. We work with thousands of carriers across the country every day and do our best to provide the most accurate information possible. Carriers set their own schedules and with the complex nature of logistics, those schedules can change at a moment's notice. We do our best to help accommodate any situations that arise and we appreciate your understanding during these times.
Reviewed March 16, 2024
I used Montway before and they were easy to deal with. I used them again recently and they were very courteous. The quote they gave was very competitive, and the pickup and delivery process was very fluid. They pretty much were there when they said they would be there, which was the most important part.
We appreciate your positive rating, Maripeg! We're always delighted to assist with your auto transport needs.
Reviewed March 14, 2024
Montway looked like they had a good resume and I tried them. They were very helpful and knew what they were talking about. I've recommended them to my friends. I was impressed with the knowledge of what we were doing and how they were gonna ship the car and how much it cost. They told me that if I want enclosed transport, it's gonna be X amount of dollars more. So, we picked the open transport. The driver called us and told us when they were picking it up. The guy showed up that night and put it on his truck and off they went. It took him four days to get down to Florida because of the weather up north. But he kept us informed almost every day of where he was and also kept us informed that whole day. Then we met up at a parking lot not even 10 minutes from our house. People should try Montway. It worked out well.
We appreciate your positive rating, Mary! We're always delighted to assist with your auto transport needs.
Reviewed March 13, 2024
My parents always drive to Florida and stay there for four months. About four years ago, I went and I researched a few car transportation companies. I didn't want them driving anymore because they got into their 80s and it wasn't a good idea. Montway came up and we went with them. They would communicate throughout the whole process. They would give me a window, sometimes three to five days, and they would always do better than they say. They're always ahead of schedule. There was one time they were right on schedule but that was within the time they told me that they would do it. Also, the drivers are amazing. I'm not going anywhere else.
We appreciate your positive rating, Tony! We're always delighted to assist with your family's auto transport needs.
Reviewed March 13, 2024
I had a great experience overall with Montway. The communication with the driver was excellent.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 13, 2024
Setting up transport with Montway was very easy. They were very supportive and they took me through every step. Everything was online initially. The pickup was on January 8th and the drop-off was five days later. We went from Saratoga Springs, New York to Pompano Beach, Florida. The driver was also very good. The final price was exactly the same as the quote.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 13, 2024
The quote was 100% accurate, and Montway was really easy to work with. Their customer service was very good. We dropped our car off at the port in Honolulu and they took care of it from there, then my in-laws picked up the car. Montway told me the delivery would take six weeks, but it arrived in four. It was earlier than I expected. They called me and I called my father-in-law. He called back Montway, and they found a place and they said it was seamless.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 13, 2024
I moved from Minneapolis to Honolulu and I used Montway to transport my car. Their website was perfect and when I talked to their rep, I was reaffirmed of my assessment of the good reviews that I read online. He was a very straightforward midwesterner like me and he was quite clear as to what they could do, what they couldn't do, and what they needed. The quote they gave me was reasonable. They gave me a very small discount for my advanced age but apart from that, there was no negotiation involved and based on what I was able to find elsewhere, the price was quite competitive. And I tend to be more inclined to go for quality than price.
The driver who picked the car up in Minneapolis on a cold winter afternoon was from California and he said he couldn't wait to get out of there. We talked quite a bit. When my car got to Hawaii, I had to pick it up from the marine terminal. But the driver called me from California to let me know that the car got here in good shape and he didn't have to do that.
We appreciate your positive rating, Steve! We're always delighted to assist with your auto transport needs.
Reviewed March 13, 2024
I had a good experience with Montway. They picked up when they said they were gonna pick up. The driver called, identified himself and said, “I'm coming to pick up your car. I'll be there in three hours.” For some reason, he didn't make it, and Montway rerouted it. The next guy called, then he picked up the car and kept in touch with me the whole way. He delivered my car within two and a half days to where I wanted him to. It was amazing. It was right after Christmas. I wanted it done during Christmas week, but nobody drives on Christmas week, so I understand that. I hired Montway again to transport the car on my way back home, and I'm expecting the same service.
We appreciate your positive rating, Deborah! We're always delighted to assist with your auto transport needs.
Reviewed March 13, 2024
We needed our car shipped down to Florida for the winter, and another transport company suggested Montway to us, because the guy wasn't able to get our car here at the time that we wanted to. I called Montway, then they gave me a time, and there was no problem. During pickup, I was at my daughter's house in Minneapolis and they drove right up, picked up the car and took off. The car was perfect when it arrived. Overall, Montway is very reputable and easy to work with, and I've given the name out to a few people that I know.
We appreciate your positive rating, Carol! We're always delighted to assist with your auto transport needs.
Reviewed March 12, 2024
Montway was on time and very helpful. They told me they were gonna come on a specific time. They came, checked the car and let me sign. We agreed on a certain pick up point and I met them and gave them my car. They said they were gonna deliver it within a certain day, which was at the same day they promised. Everything went smoothly. I would recommend Montway for anyone traveling between the states.
Thank you for your positive feedback! We're glad to hear that Montway provided timely and helpful service, and that everything went smoothly with your car shipment. We appreciate your recommendation and look forward to assisting you or anyone else with interstate travel in the future.
Reviewed March 12, 2024
The vehicle was picked up on a larger road where I met the driver and it was just like I left it when it arrived. Montway is dependable. They picked up and dropped off the car on time and their price was accurate. I would recommend them.
We appreciate your positive rating, Steve! We're always delighted to assist with your auto transport needs.
Reviewed March 12, 2024
The usual thing is Montway gives you a five-day window from which the driver will pick up the vehicle and then, they tell you when it’s gonna be delivered. I've had a good experience with the drivers all the times I've used Montway, which is the reason I keep using them. The quote is very fair and accurate. I now get a frequent user fare. I've used them every year for the last five years.
Thank you for the recommendation, Charlie! We are happy to help any time.
Reviewed March 12, 2024
We've had a few years of using Montway and it’s always good dealing with customer service as well as the drivers. The price got expensive but it came back down. The cars get a lot of dirt on them in those open things but they've always been fine. It's always been just like we gave it to them.
Thank you for the recommendation, Rebecca! We are happy to help anytime.
Reviewed March 12, 2024
The quality of service was good, which was why I went with Montway twice. I was pleased with them the first time. They made it simple. It's not inexpensive to ship a car and it wasn't a huge bargain, but I felt good about it and that it was gonna get there and not be damaged. They were super organized. I knew what I was getting and they did a good job following up. They were helpful and answered my questions and it was always very easy with them. The first time I used them was from Seattle to Minneapolis and it took a week. The transport for my daughter’s car took less time than they anticipated. They thought it would be in a month and it was there in more or less three weeks. So, that was good because it got shipped from a container ship and put on the back of the old big rig. The driver’s communication was good both times. He told us when he was coming and what to expect. And he was very courteous.
We're so glad you're happy with our services, Tami! We're always here for your next auto transport adventure.
Reviewed March 12, 2024
The car arrived on the day that Montway said it would though it was a little later. But the hour wasn't an issue. The car was in perfect condition and there wasn’t a scratch on it. The price was good and there were no hidden charges. Montway was very good.
We're so glad you're happy with our services, Anthony! We're always here for your next auto transport adventure.
Reviewed March 12, 2024
The driver was very pleasant and the vehicle was in perfect condition when it arrived. I'm very happy with Montway's service.
We're so glad you're happy with our services, RObert! We're always here for your next auto transport adventure.
Reviewed March 12, 2024
I left my car in Florida with the keys and the gentleman picked it up because it couldn't go into the complex. But he called to tell me he was there. He kept me in touch with what time he was coming for the delivery and told me when he was in the front of the house. He was very nice. The transport took maybe seven days and when the car arrived, it was perfect. The experience with Montway was the only thing that worked out for me with my total move. So, I will recommend it.
We're so glad you're happy with our services, Olga! We're always here for your next auto transport adventure.
Reviewed March 12, 2024
Montway wasn't the cheapest option but it was affordable versus other ones that I was looking at. The reps answered all my questions well. I was surprised at how fast the transport was. I went from Philly to Portland and it took a week and a half. When the crew delivered the car, they had trouble figuring out how to bring it to the destination because it was a residential neighborhood. But they ended up just doing it, which was cool. The car was just how I left it. But it was a little cringe that they were adamant about not having stuff in the back of the car. I had to bring a bunch of stuff and if there was visible stuff in the back, it was a $150 fine. I did it anyway and told the person to charge me.
We're so glad you're happy with our services, Reverie! We're always here for your next auto transport adventure.
Reviewed March 12, 2024
I had a very good experience with Montway. The transport was from New York to Florida, and everything went very well. It took four days, and the driver called me 10 minutes before the cars arrived. I had somebody meet him, and the whole process took less than half an hour.
We're so glad you're happy with our services, Dominic! We're always here for your next auto transport adventure.
Reviewed March 12, 2024
We signed up for a transport service and it worked out fine. Everybody was very on top of things and we had no problems. It was a nice young man who came and picked up our SUV, and although he came late in the evening, he was very cooperative and took good care of it. The cost was more than we wanted to pay, but it was okay. The SUV got delivered when they said it would and we haven't noticed any problems with it.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed March 12, 2024
I had a vehicle transported from New York to Seattle. It took two weeks, and the communication with the company varied. Some people were really well-informed and some people that I spoke with were not. On the other hand, the communication with the drivers was really good, and my interactions with them at pick-up and drop-off were the best. They were exceptional. All in all, my experience was great.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
I'll recommend Montway. I set up the transport online, then they called and I was able to process it swiftly. The cost was good, and they brought my car to me.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
Montway was good. It was my first time shipping a car, so I wasn't exactly sure of what to expect. However, pickup and drop-off were good and the timeframe was within their range of acceptable times to ship the car. They were relatively communicative as well.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
I had Montway transport a Sedan. Setting it up was quick and hassle-free. So, it was a straightforward process. For the distance that the car was being shipped, their price was fair. It was a competitive price in regard to the other companies I contacted. As far as shipping, they offered a closed one, but it was an open carry that was used. The delivery was good. I received a phone call from the driver, and then I ended up going outside, and then seeing him pull up. So, it was seamless. It was a good experience. I would recommend using the company to transport.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
My Montway experience was good. The car ended up getting there before the time that they had scheduled, but after the time I had originally asked. The driver's communication was really good. I'll use Montway again. I plan to use them to ship the car back.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
I had Montway ship a compact SUV. I first went to their website and I did a quote to see a price estimate for the move, specifying source and destination locations. I made the reservation, and then, later, I received a call from the representative to schedule the move and to confirm the details. One day before the scheduled date, they called me again to confirm the pick-up agenda. Then on that exact day, 30 minutes before the driver arrived, he gave me a call so that I can drive my car there. We did the pick-up smoothly after he inspected any dents or imperfections on the car and documented it. Then after, he gave me an estimate of time of arrival. After seven days, I got my car here in California.
Montway's price is reasonable for the load of work they have done for me. So, I'm appreciative. My experience was fantastic. Montway is a reliable platform and what I paid was worthy and I got the service that I expected from the platform. The contractor did an amazing job. I would recommend both the contractor and the Montway platform to any of my friends who would like to schedule a car shipped. I used Montway two times, and I was happy with both of them.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
Montway moved our car from Philadelphia to Seattle. Their rep was good. The transport took 10 days, and the car's condition was excellent.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
Everything with Montway was very easy. They matched a competing price that I had. The only thing was the notice ahead of when the car was to be picked up was a little bit short. It was great that someone was showing up quickly, but on the day of the pick-up, we were only given three hours’ notice. So, it would have been great to get a little more notice than that, but I realized drivers are only available at certain times. The people transporting the car were very nice, very helpful, provided lots of updates, and connected when the delivery was made because we were having it delivered from one state to another and we were not in the delivery location when the car had to be dropped off.
We had a one-week pick-up window for when the driver might come retrieve the vehicle. It was gonna be between a Monday and a Friday. They ended up coming on a Wednesday. So, it was within that overall five-day window. The car was up here by Thursday afternoon. So, it was a very good and prompt delivery. All in all, the experience was very positive and straightforward.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
Montway was great. Everything was clearly laid out. They gave me a span of time that the car might be picked up and that ended up being correct. It all went according to plan. The quote was very fair. Delivery was good. My address is in the center of the city, a place where it would be awkward to drive one of those trucks that carries a bunch of cars. So, they had asked to shift the location from the original delivery address and what had been proposed was way outside of the city. I had to ask if we could figure something else out because it would be a 45-minute Uber ride and they couldn't guarantee it would be there by the end of business day. So, we ended up meeting in a Walmart parking lot, which was relatively close by, and it worked out fine for me. I'm happy with the experience.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
My cars' transport was scheduled take about two days but it took too long for Montway to find a carrier and let us know. We started back in July and we never knew until the end of December. The price was a little expensive, too. But their reps were great and the carrier driver that picked up the car was fantastic. He let us know where he was at all times and when to expect him. He came later than what we expected because he had to go to Vermont and back to New York State. We expected him around 1:00 in the afternoon and he arrived around 11 o'clock at night, past our bedtime. He picked up the vehicles at the school near our home and continued on. I could track him on MyT App. But he was very good and he delivered the car on time here in Florida, so we were happy.
Thank you so much for this great 4-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
Montway's reps were all good and everything went well. But it took a long time to get my car. The total transport took about seven days which was one day longer than what they told me. Other than that, the driver was very professional. He brought the truck up to the gate, picked my car up, and drove it down to wherever the truck was. It was on the same street and I didn't have any issues at all with that. He was very nice and my car got there in one piece. The price was fair and I'm using them again on my way back home.
We appreciate your positive feedback and are glad to hear that overall, your experience with Montway was good. We apologize for the slight delay in the transport time, but we're pleased that your car arrived safely and that the driver provided professional service. Thank you for choosing us again for your return trip, and we look forward to serving you again.
Reviewed March 12, 2024
Transporting thru Montway was a really quick and easy thing. I just booked it and the driver let me know before he was coming, about 24 hours in advance and where to meet him. First, he asked me if there was somewhere specific I wanted to meet him. But he found a parking lot that he said would be big enough and sent me the location. Then he gave me a call about 30 minutes before he would arrive at the destination and all I did was drop my car off. He took some pictures and looked, then put it on the back of his truck, and I paid him.
Then I moved to Washington State and my car came a couple of days later. The driver called me and he found a spot that was less than a mile from my house, which was nice because it couldn't be done here in my cul-de-sac. The drop-off was really easy as well. He let me look at my car, took some more pictures, asked me if I had any questions, had me turn it on, and it was all good to go. The transport took less than a week. There was a snowstorm going on, so I figured it was going to be very delayed because it went from Virginia to Washington State. But the driver still came through and brought the car. I really liked the service. I heard really bad things from people about different companies transporting vehicles, so I was a little nervous at first. But everything went really well and I would do it again. In fact, one of my friends is moving from West Virginia to Washington State, so I'm going to have her use Montway as well.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
Montway had a pretty smooth process and the drivers were good to work with. They were very flexible. I shipped a Nissan Sentra from Florida to Massachusetts and it was done efficiently. They allowed me to call or text them if I had any questions. When I had a question about how they were going to bring the truck into the neighborhood, we cleared that up and we just met the driver at another bigger parking lot. But when I picked up the car, it had little white strands of hair which looked like they were from a dog and it was very questionable. Other than that, nothing else was messed up and the service was great. Also, Montway's price was cheaper than what I expected.
Thank you so much for this great 4-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
I needed to transfer my vehicle from California to South Carolina. I used the chat on Montway's web page and someone called me. At the beginning, they said the transport would take seven days, then it shifted because the driver canceled. I left the car with one of my friends and the car got here a day after I got here. For the delivery, I met up with the driver in a spacious part of the entrance of one of the bases. He drove the car, then he turned around. He inspected the vehicle and took pictures. Then once I paid, he gave me the key.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
I shipped a BMW from Buffalo to Palm Springs for 2,500 miles and Montway's reps were very attentive. The drivers were informative and on time. The transport took five days, which was a little shorter than the timeline they gave me. I ended up renting a car an extra two days that I didn't have to. Other than that, the car arrived in perfect condition. But after the shipment, they were very persistent in getting reviews. And a number of weeks after I left a review, they still continued to ask for reviews.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 12, 2024
We made a phone call to Montway to have our Toyota RAV4 transported and the process was easy. The quote they gave us was decent and the driver came to pick up the car a day early, which was a little inconvenient. But they were able to delay it a few hours, so it worked out. The delivery was pretty straightforward and they were very good about notifying us when it would be delivered. It came very fast, too. The driver called and said he was half-hour away and we gave him directions. They were concerned they wouldn't be able to get in and out of the street we were on, so we met them a block down the street.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 11, 2024
They were on time and they waited until I got in the car and started it to see if it would start after having been on the truck all week. They cared that I had a problem with something and they fixed it. They were very responsive. They were professional and speedy and their prices were good. I'm very happy with Montway and if I were shipping my car, I would ship with them again.
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us.
Reviewed March 11, 2024
We called Montway a couple of times to see when they would be picking up at our door because it was door to door. They were very helpful and instilled confidence in what they were going to do. Their quote was spot-on. They picked the car up in Utah and delivered it to Hawaii. We went down and picked it up at the port in Hawaii and it was easy to pick up. We were very pleased with the whole result. It was a very reliable and excellent service.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed March 11, 2024
I was able to get an estimate quickly from Montway and was satisfied with the price. The vehicle got here without any damage so, from that perspective, I'm happy. But the communication was difficult. The person who I had to pick it up said they couldn't communicate with the driver. There was a language barrier a couple of times whenever I was dealing with them and that was a pain. The driver was communicating with me and trying to find my house but it was hard to communicate with him. When he got to my house, I couldn't speak to him 'cause he didn't speak English at all. He had to do a translator app to talk to me. Whenever he wanted to download the car off the trailer, he was worried about the front-end scraping because of the type of ramps that he had. He pulled in, drove his truck in my yard and squashed my brand new grass. Other than those, it was a convenient transaction. I would probably do it again. I just would like to have somebody I could communicate with if possible.
We appreciate your feedback and are glad you were satisfied with the pricing and condition of your vehicle upon arrival. We apologize for any difficulties. Clear communication and customer satisfaction are our priorities. Our support team is here 365 days a year to help in the event of any issues, including communication. So please do not hesitate to contact us. Thank you for your feedback, and we look forward to serving you better in the future.
Reviewed March 11, 2024
Everything Montway told me came true. They got here on time and unloaded my vehicle. It was in good shape. They were right on the money. We'd use them again.
Thank you for your 5-star review, James! We appreciate your feedback and look forward to the next move.
Reviewed March 11, 2024
Montway was fantastic. They communicated with me every step of the way. They were the most honest and straightforward. They stuck with what they quoted me and never tried to charge me any extra fees. I spoke to five different reps throughout the time I was trying to arrange this and every single one of them was helpful. The driver was awesome. He even worked with us because we drive a truck around the country ourselves so we were running a couple of hours late. He gave us his cellphone number so we were keeping in touch with him throughout the whole situation. If I ever had to ship another vehicle, I wouldn't use anybody else but Montway.
Hi Nicole. Thank you for taking the time to share your feedback with us. We appreciate your glowing review and are thrilled to hear that you received excellent service throughout your shipment. We look forward to seeing you again in the future!
Reviewed March 11, 2024
My experience with Montway was great. The person that came and picked up made it really smooth. He called and gave me an accurate address of where he wanted to get the car picked up, and before even getting out of the car, he did the whole check of the car, with the scratches and the dents. He walked me through the entire process from beginning to end. He said that somebody would be calling me in a certain amount of days, and they ended up calling me when he said they would.
The person that ended up dropping off the car was really good too. He texted me two days prior to delivery, letting me know where he was gonna be and when. The guy that picked up my car said I can get my car up to two weeks later, but I ended up getting my car the next day, after I moved here, which is great. The person who delivered my vehicle dropped it right in front of my apartment building, so I didn't have to travel at all to get it. He was really quick too. He said he would be there in about 45 minutes, and it ended up only being 30 minutes, then he got the car off of the trailer.
Hi Serena. Thank you for taking the time to share your feedback with us. We strive to work with the best carriers in the industry, and are thrilled to hear that you received excellent service from the driver. Should you ever need our services again in the future, we are here to help!
Reviewed March 11, 2024
The guy from Montway called me right away. He's a nice kid, and our interactions were very good. He picked up and delivered the car when he said he was gonna. That was all I was looking for, with a fair price. I had a bad experience a couple of years ago with another company that quoted me a price, then all of a sudden it went much higher, but the bottom line was, I was in a pinch and they never showed up anyway. With Montway, the cost was exactly what they quoted me, and they came on time and did what they were supposed to do. I would use them again.
Thank you for taking the time to share your feedback with us, John. We are thrilled to hear that you received quality service during your shipment. Should you ever need our services again in the future, we are always happy to help!
Reviewed March 11, 2024
Montway was great. Nowadays, when you do something, it's always a recording. You don't talk to a real person. Montway communicates with you as real people. So, that is a number one plus. Everybody was helpful and worked around my schedule as far as dropping points. My car was there right the day after I arrived, which was perfect. It was the same as I left it and the transport took about four days. Everything was positive. If it had been negative, I wouldn't have used them the second time. Everything is overrated and expensive but for me to move from California to Ohio and Ohio back to California, the cost was within reason because had I driven, I would have spent more money. It would have been a different experience.
Hi Corinthia. Thank you for taking the time to share your feedback with us. We are delighted to hear that your vehicle arrived safely and on time. We look forward to the next move!
Reviewed March 11, 2024
Montway had an acceptable carrier and offered good value. I had them transport a Toyota Land Cruiser from Texas to South Carolina, which is approximately 2,000 miles, and someone scheduled it. They arranged to pick up the vehicle and put me in contact with the carrier. The carrier and I had an agreed upon location, and I picked up the vehicle and we exchanged pay.
Hi Justin. Thank you for your positive feedback. Should you ever need our services again in the future, we are happy to help!
Reviewed March 11, 2024
I called Montway to book a service. We come down to Florida for the winter, so we transport one car. I was gonna bring my car down then we decided to take my girlfriend's car instead. I had to change cars, but everything worked out well. I went for an enclosed trailer 'cause I wanted to make sure the car wouldn't get any damage. It worked beautifully, and the price was what I paid for a transport that wasn't enclosed.
The transporter was excellent, and we liked him. When he picked up the car at my house, he was very pleasant and had a good appearance. It also looked like his truck was brand new. For the delivery, I had somebody meet the truck, and the transporter was very nice. Overall, everything was good on the trip down for the car. We were happy with the whole thing and I have to get in contact with Montway in another month to set up the return trip.
Hi Robert. Thank you for your feedback. It is great to hear that you received excellent service from both Montway and the driver. Should you ever need our services again in the future, we are happy to help.
Reviewed March 11, 2024
Montway was fast, easy and affordable. I had a lovely experience.
Thank you for your feedback, Kristen. Your 5-star rating is appreciated and we hope to see you again soon.
Reviewed March 11, 2024
If somebody asked for a transport company, I would recommend Montway. They had good reviews, so I tried them and my interaction with the rep was fine. The driver was fine too. He did an excellent job and I was pleased with them.
Thank you for your 5-star rating, Michael. Your comments and your recommendation are greatly appreciated and we hope to see you again soon!
Reviewed March 11, 2024
Montway had a good rate and they seemed trustworthy. They stuck with the quote that they gave me. When I had an issue with the pick up or delivery, they handled it quickly, and there wasn't a big back and forth. There was no additional charges, so I was happy with the experience overall and I was happy with the initial conversation. My vehicle was dropped off within the time span that they said it would, and it went smoothly. The people at Montway were professional. There was no unprofessionalism at all.
Thank you for your review, Michael. We are thrilled to hear that your vehicle arrived on time and it went smoothly. We appreciate your business and hope to see you again soon!
Reviewed March 10, 2024
I had Montway shipped a Toyota Corolla. I called one of their people. They were very friendly and informative. I really liked the quote. Everything was straightforward. I went and got my car off. I got updates. They updated me where it was and it got delivered to my house in a timely manner.
Thank you for your 5-star review, Danen. We appreciate your comments regarding your recent vehicle shipment and hope to see you again soon.
Reviewed March 10, 2024
Montway shipped my 2018 Ford Escape. Everything was fine. It was hard to explain to the guy where to go to be closer to me. I gave him the address where to come and everything. They were paving our development because it needed it badly. This is an older development. They paved one road on one side and just finished paving the front. I was like, "Great. My car is supposed to come today. And they just paved the roads all the way around me. How is he supposed to deliver my car when they just paved the road?" The guy told me he was on Ridgeway Avenue. It was hard to explain to him that right out of my development of 571, there's a light there and an area where he could pull an 18-wheeler like boom. He parked on Ridgeway Avenue. I said, "They just paved the road. How can you bring a car down here?"
I called him and I said, "Where are you at? Are you right by 6th Avenue?" He said, "Yeah." I was walking up there and when I was getting to the end of Ridgeway, he was bringing my car up and he pulled it off to the side. I said, "Oh, that's nice. Good." I was using my walker and I didn't know how to fold it to get it in my car. He folded it and put it in my car for me. He was a very nice gentleman. He was very efficient as well. The service was excellent. Just like everybody else, Montway charges a stupid amount of money, too, but they were really reliable. From the beginning of when I called until the end, everything was excellent.
Thank you for your 5-star review, Lois. We are thrilled to have gained your business and we hope to see you again in the future.
Reviewed March 10, 2024
I shipped a Chevy Equinox through Montway. Their customer service reps were always very good. They were very responsive. It was a good experience. If I had to do it again, I would use Montway.
Thank you for your positive feedback, Christina! We are thrilled to hear that you had a good experience with Montway Auto Transport and look forward to the next move.
Reviewed March 10, 2024
Montway delivered on time. I was surprised that they weren't late. I thought they were gonna be later than what I expected. So, it was better than I expected. I was happy with everything. Customer service was good. The pricing was a little bit higher than what I would have wanted to be, but I wanted to go with a place where price was guaranteed. I was happy that the quote that was provided didn't change. I had heard from other companies that they could change the pricing. So, I made sure that I got a guaranteed price. I had a great experience, and I would definitely recommend them to someone else that needed the service.
Hi Vianey. Thank you for your feedback. We strive to provide competitive pricing and appreciate your comments regarding your recent shipment. Your recommendation to others is appreciated and we hope to see you again in the future.
Reviewed March 10, 2024
I signed up online. Montway Auto Transport called. We went over what the procedure was. It was very simple. Their driver called. He told me when he would be there. He arrived on time and picked up the car no problem. He was a friendly guy. And he got it to his location when he said he would.
Thank you for your positive feedback, Mindy. We appreciate your comments regarding your recent shipment with Montway and your experience with the driver. We hope to see you again in the future.
Reviewed March 10, 2024
The customer service reps did a great job. We had to reschedule one time and it all worked out just fine. The quote from Montway was very reasonable and spot on. We ended up going with a closed vehicle, so we paid a little bit more. But it was just what they told us and there was never any more asked. The delivery went well and met our expectations. It was quick and the driver was very professional. We had already paid and he needed paperwork signed so, that was a little confusing. But other than that, it was great.
Thank you for taking the time to leave your feedback, Julianne. We're thrilled to hear that our team was helpful and accommodating when you had to reschedule. We're glad the delivery of your vehicle went smoothly and met your expectations. It's great to hear the driver was professional as well. Thank you again for choosing Montway Auto Transport.
Reviewed March 10, 2024
The way Montway Auto Transport does business is very unappealing. The problem is the service behind the drivers. And that's when I decided, when they took the car, that I'm not doing this anymore. Last December, I bought another car and I'm leaving it here so that I’ll never have to do it again.
Last year, at this time, I reserved a space for my automobile. I waited and waited. I got concerned about the flight. Montway Auto Transport's courier finally came and took the car. And by the skin of my teeth, I would miss my flight if they didn't. Nobody said a word. I assumed it would arrive three days later. I took my flight, got home. It wasn't there. Another week went by. I thought it was on its way. But it made its way to Bradenton and sat there for another week. I had packed the car with the things that I needed. I had to fly home so I couldn't take that much, and everything that I use all the time. I called every day. I got no information. Finally, the car arrived. That was very unpleasant.
The stress of it was more than I could bear. I will send my car home. But in order to never have to go do it again, I bought a car that I could leave here. And all I have to do is travel by flight. I finally found out that what they did was they picked the car up and stored it in Bradenton. They said they would have a problem getting drivers. I didn't believe that. What I thought happened was they waited for a full load to take my car.
The drivers are very nice and cooperative. I had a problem before my car left for Florida. When I gave my credit card, it was fine. But on the weekend, they called me and said that there was a problem with my credit card. I was on pins and needles until the following Monday because I wouldn't get anywhere over the weekend. Finally, we got it straightened out. It expired and they replaced the card. All I had to do was give them a different card number. The courier came for my car. Right then and there, they put my car on and wanted me to pay the bill. We had gotten it straightened out the day before. But there we were with a problem. So I called Montway. They said there was no problem. They had the credit card, but didn't inform the driver. So, I gave them my phone to confirm that I had paid my bill. And off they went.
Hello Susan. Thank you for taking the time to share your feedback with us. Transparency is very important to us and we are sorry to hear of any inconvenience you have experienced. As an auto transport broker, Montway's services are to match your shipment with a licensed and insured motor carrier. Due to the complex nature of auto logistics, we are unable to guarantee any specific dates for our flex shipping options. All dates provided are estimates and are subject to change at a moment's notice due to weather, traffic, and other various factors. We provide complete shipping details on our website at https://www.montway.com. This information is also included in our quote and booking emails. For shippers with load restrictions, we would ask that they please inquire about our expedited service solutions.
Again, we apologize for any inconvenience you have experienced. If you have any additional comments or concerns, we invite you to contact us at feedback@montway.com.
Reviewed March 10, 2024
When I used Montway, they responded quickly. Their pricing was reasonable, too. They were great. Vehicle arrived at my daughter's, she was there to get it and there weren't any problems.
Thank you for your review, Brian! We appreciate your feedback and hope to see you again soon.
Reviewed March 10, 2024
I've used Montway twice. The rep I worked with was a nice guy. He answered all the questions that I had and their quote was reasonable too. The delivery and pick up went smoothly as well. Because of my neighborhood, the driver couldn't park too close to me. So, I drove the car down there. It was good walking distance after I dropped the car off. Their customer service was always good. I'm very satisfied.
Thank you for your review, Jeffrey. We are honored to have gained your trust and are thrilled to hear that you received excellent service during your shipment. We hope to see you again soon.
Reviewed March 10, 2024
I am satisfied with my experience with Montway. I moved from the East Coast to the West Coast. A friend of mine was happy about their service. She recommended them to me, so I used the service. I'm also happy. My experience went well and it was very professional. They brought my car to my doorstep. The first driver I met was professional and polite. The second driver was also very professional.
Hello Antenah and thank you for your 5-star rating. We are thrilled to hear that you were satisfied with the level of service you received during your recent shipment. Should you ever need our services again in the future, we are happy to help!
Reviewed March 10, 2024
The customer service reps at Montway were very friendly. It was very easy to communicate with them. They answered all the questions that I had and everything was very easy. It was nothing complicated. I was able to tell them the date when my vehicle was ready to be picked up, and they came to where I told them my vehicle was. It was in my house in California. They picked it up and whenever they said they will deliver, they did.
Hello Adriana. Thank you for taking the time to share your experience with us. We appreciate your comments regarding the level of service and communication you received. Should you ever need our assistance again in the future, we are happy to help.
Reviewed March 9, 2024
Their customer service was excellent. They allowed me to put things in my trunk. Their quote was reasonable too. The vehicle was also in excellent condition when it arrived.
Thank you for your 5-star review, Debra. We are delighted to hear that you had a positive experience with Montway Auto Transport, and look forward to the next move!
Reviewed March 9, 2024
Montway gave me a better quote than a few other people. I talked to the reps on the phone a few times and then, the driver came and picked up my car. They were very helpful and everything went smoothly. They parked the car exactly where I said to park it and it was there when I got there. The transport was faster than what Montway promised me. It was a day early. The car was dirty but that’s normal. Montway has very reliable and respectful people. I had no trouble with them so I’d recommend.
Hi Emily. Thank you for your positive review. Your recommendation is appreciated and we hope to see you again in the future.
Reviewed March 9, 2024
The rep from Montway sent me information on when the guy would be contacting me. All the interaction was good and the attitude and professionalism were great. My cousin was there to receive the delivery and she had no issues. The drivers had an issue with the trailer tires and had to stop but they weren’t that late. They were a few hours behind but they let me know. It’s good communication. If I called Montway, they would get in touch with the driver. So, I never had any problem. I only called twice to check on things. The quote was hard to beat and the price was very reasonable.
Hello Stacy. Thank you for your 5-star review. We appreciate your kind words regarding our service, pricing, and communication. Should you ever need our services again in the future, we are happy to help.
Reviewed March 9, 2024
The customer service rep explained the process, kept me informed where the vehicle was and when it arrived, and scheduled my drop-off. So, everything went very smoothly. Montway delivered at the point of my choosing and the guy showed up on time, offloaded the vehicle and was very responsive and helpful. I would use Montway again.
Hello Kyle. Thank you for taking the time to share your feedback with us. It is great to hear that your vehicle arrived safely and on time. Should you ever need our services again in the future, we are happy to help.
Reviewed March 7, 2024
The transport was great - the folks who picked up and delivered the car were professional. They even changed the delivery because we beat them to FL so I did not need to go to my son's house. The one thing I DO NOT like about this service is the unreasonable amount you charge for using a credit card.
Thank you for your feedback, Carla. Should you ever need our services again in the future, we are happy to help.
Reviewed March 5, 2024
No issues from first phone call to actual delivery of my vehicle. Excellent customer service if you understand the business and are a little flexible. Montway was very good with the logistics of being able to transport my vehicle in a timely manner and kept me informed with the process so that as a first time customer, I was not left out in the dark.
Thank you for your 5-star review, Michael. We are delighted to hear that you received excellent customer service and communication throughout your shipment. Should you ever need our services again in the future, we are always happy to help.
Reviewed March 5, 2024
The computer panel was damaged in the move. Required an $800 repair. We were told that it likely happened in the move. Is there any recourse? This is an expensive repair. What can be done about this? I would like to hear back from the company about this.
Hello Janet. Thank you for your feedback. We are sorry to hear that there was an issue with your shipment. As an auto transport broker, Montway's services are to match your shipment with a licensed and insured motor carrier. Montway does not physically handle any vehicle at any time.
Unfortunately, the condition of the interior of the vehicle is not required to be inspected or documented at any time of the transport. As outlined by the USDOT, the transporter is only required to inspect the visible exterior of the vehicle. If you have any additional questions or concerns, we invite you to email us at feedback@montway.com.
Reviewed March 5, 2024
Montway worked on giving me the pick up & drop off dates for my car that would work for me, the driver continually kept me up to date & delivered my car in perfect condition, delivered on the time and date agreed, and was courteous. I would use Montway again.
Hello Kathy. Thank you for your positive comments regarding your recent vehicle shipment. We look forward to seeing you again in the future.
Reviewed March 5, 2024
Contracted with Montway with short notice to ship my auto from Ma. to Fl. Montway connected me with the most professional driver. Car was picked up and delivered as promised without any issues. Driver was available to answer my questions before pick-up and delivery. I will use Montway in the future.
Thank you for taking the time to share your feedback with us, Kevin. We look forward to working with you again soon.
Reviewed March 5, 2024
I had a classic car transported from Scottsdale, Arizona to Sandusky, Ohio in 2023. Their service was excellent. The communications were frequent with the seller and myself. The car arrived in excellent condition with no damage. I would recommend them and use them again. Their price was fair and reasonable.
Thank you for your 5-star review, Dave. Your recommendation is appreciated and we look forward to the next move!
Reviewed March 4, 2024
My car shipment from Raleigh North Carolina to Minneapolis Minneapolis was perfect. Driver Mihail ** at INVIA LLC was was friendly, timely, kept me informed, and followed a safe and dependable schedule. Total trip was only 2 days (it could have been 4-6 days), and pickup/dropoff process was super convenient. Great job!
Thank you for taking the time to share your feedback with us, Rebecca. We are delighted to hear that your vehicle arrived safely and that you received excellent service from the driver. Should you ever need our services again in the future, we are always happy to help.
Reviewed March 4, 2024
I wasn’t going to write a review but their insistence and constant email reminders pushed me to do so. They are just a broker so you’ll never know what company will ship your car or their experience. They gave me the number of the company they were using to ship my card but the agent was very confused, had difficulty putting a sentence together and frankly, couldn’t understand a basic question I had. Left me more worried than satisfied.
Hello Chris. Thank you for your feedback. We are sorry for any inconvenience you have experienced. As an auto transport broker, our services are to match your shipment with a properly licensed and insured motor carrier. We work with thousands of carriers across the country every day and may present shippers with a variety of options to move their vehicles. Please visit our website https://www.montway.com/ for more details. In the event of any issues or concerns, our Support team is always here to help via phone or LiveChat, 365 days a year with extended hours. If you have any additional comments or concerns, please contact our Support team or email us at feedback@montway.com.
Reviewed March 4, 2024
I contacted several auto transportation companies. Montway was the only company that honored their original quote. Montway sent status updates periodically. My SUV was delivered when promised. My car was in great shape, the delivery driver went over the condition of my car with me. I’m happy to report no issues. The delivery driver was very polite and accommodating. I highly recommend their service.
Hi Dave. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your vehicle arrived safely and that you received excellent service from the driver. We hope to have the opportunity to work with you again in the future!
Reviewed March 4, 2024
They did exactly what they promised. Provided Excellent service!! They came when they promised and delivered as promised on time even in bad weather. I used them twice already and would definitely use them again if I needed to. I originally tried to book with a cheaper company and they never showed up so even last minute Montway come through.
Hello Edith. Thank you for your 5-star review. We are grateful for your repeated business and look forward to the next move!
Reviewed March 4, 2024
They were awesome. I'm really pleased with their professional approach and it really made a difference in how well they communicated and kept me in the loop through out the entire process. I was really happy with the service and have already recommended your service to two people! Thank you very much for helping me to feel confident that I chose the right company to transport my vehicle.
Thank you for your review, Shawn. We are honored to have gained your trust and your business. Your recommendation to others is greatly appreciated and we hope to have the opportunity to work with you again soon.
Reviewed March 4, 2024
Montway Auto Transport was very accurate with the timing of pick up and delivery of my vehicle and they kept me informed daily on the delivery and time. Everything went as they said it would as well as the cost. They were professional and polite. I would not hesitate to recommend them to anyone who needs to transport a vehicle from one end of the United States to the other.
Thank you for your 5-star review, Jill! We are thrilled to hear you received professional and polite service throughout your shipment. Your recommendation is appreciated and we look forward to seeing you again in the future.
Reviewed March 4, 2024
Everything was done with professionalism from start to finish. My car was picked up and delivered when promised. Dispatch and driver were professional and courteous. They explain everything what to expect, kept me informed doing transport, call me and informed me when the driver arrived in the state of Washington and me an estimated date of deliver and drop off location the had selected for delivery.
Hi Gilbert. Your 5-star review is greatly appreciated! We are thrilled to hear you had a positive experience with Montway, and hope to see you again soon.
Reviewed March 4, 2024
They had the best fee and their customer service was great. Every time we contacted them to check on the transport, they were quick to give us updates. No matter who you speak with, they are very courteous and friendly. Their protocol is streamlined and straight-forward. They scheduled the pick-up quickly and the vehicle showed up at the drop-off city in the same condition. Thank you, Montway!
Thank you for taking the time to share your experience with us, Daniel. It is great to hear that you received excellent customer service and timely service during your shipment. We look forward to the next move!
Reviewed March 4, 2024
This was our first time using Montway. They did a fantastic job. The car got to Az. in excellent shape and on time. Their communication with us was great. The truck driver was really good. We will use them again when we go back to Minnesota. We found out that Montway was a 5 star rated company. I did a lot of research and Montway exceeded our expectations. We will use them again.
Hello Mark. Your 5-star rating is greatly appreciated! Should you ever need our services again in the future, we are happy to help.
Reviewed March 4, 2024
It was a little tough finding a carrier at first, but then again we are in the Keys and we need to depend on carriers coming all the way down here. Once we got one, driver Alex was great. Very professional. Shipped the car in the worst blizzard in the Northeast, but it got there pretty as you please. Price was as contracted, no problems.
Thank you for your positive feedback, Christa. We are thrilled to hear that your vehicle arrived safely, despite the weather conditions. We hope to see you again sometime in the future!
Reviewed March 4, 2024
I had a great experience using Montway to ship my Honda Accord from the east coast to the west coast. They had good communication and timely delivery. Car was in good shape and the driver was very helpful while trying to navigate a tricky delivery. Would highly recommend anyone using Montway Auto Transport. Thanks!
Thank you for your 5-star review regarding your recent vehicle shipment, Skylar. We appreciate your recommendation, and look forward to the next move!
Reviewed March 4, 2024
The process was simple and easy. Took a few days to have a driver assigned but driver was great and shipping was fast! Had multiple questions that each agent was able to answer and ease my mind about shipping my car from South Carolina to Arizona. We will be using Montway again and for any of our next car shipments.
Thank you for your review, Rocky! We are thrilled to hear that you received excellent service from both Montway and the driver. We appreciate your comments and look forward to seeing you again in the future.
Reviewed March 4, 2024
Excellent service, delivered early, great driver, great service. Dealership made the recommendation. One phone call, paid by CC. I chose an enclosed van for the transport. Agent followed up once a driver has been selected. The car was in Miami, the delivery was to Las Vegas, so 2800 miles across the country. Received emails with regular updates. Car arrived early and the driver was very much of service. The car was delivered in perfect condition. I would use this firm again for sure. I highly recommend them.
Hi Robb. Thank you for your glowing review. We are thrilled to hear that you had a 5-star experience with Montway, and appreciate your recommendation. Should you ever need our services again, we are happy to help!
Reviewed March 4, 2024
I needed two autos shipped from Malibu, CA to Ocala, FL area that was essential they arrive within a specific timeframe. Montway arranged the enclosed transport and everything worked as scheduled. The driver was a young man that definitely knew weekday he was doing. He had both cars loaded within an hour and unloaded just as quickly. It's my second time using Montway and certainly would recommend them.
Hello Paula. We appreciate your comments and your recommendation of our services. We are honored to have gained your repeated business and look forward to seeing you again soon.
Reviewed March 4, 2024
Everything went as planned. Car arrived without any issue. No damage at all. Driver was easy to work with and provided great estimated time of arrival. Would definitely use again. Thanks again for transporting my car, Had no worries during this easy process. Communication was very good during the trip. Thank you.
Hi Dereck. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a 5-star experience with Montway Auto Transport! Should you ever need our services again in the future, we are happy to help.
Reviewed March 1, 2024
Montway had a driver who did not speak any English and since I had to chase him down a little bit. But he would pick up the phone and we were able to communicate. He also kept me informed and he arrived on time. He got the vehicle where it needed to be and I got a phone call that it was there. It was transported from Colorado to South Carolina and it took two and a half days. Also, the gentleman back at operations had perfect English and was super friendly. His the service was great and I had no trouble getting ahold of him.
Hello David. Thank you for taking the time to share your feedback. Should you ever need our services again in the future, we are happy to help.
Reviewed Feb. 29, 2024
My experience with Montway was good. I've done it twice and both experiences have been fine. My most recent one was from Colorado to Tennessee and it was perfectly fine. The guy was very communicative. He picked it up a little bit late, at midnight, but it was fine and it got here super on time. I was really happy with this last driver. The cost was good too. It cost the same amount to go from Colorado to Tennessee that we paid from New York to Colorado two years ago. We were really happy with the quote. I got another quote that was $300 more and I decided to go with Montway because I had already used them. The first time, my car got a little bit of a bumper ding. But this time, that didn't happen.
Hello Katrina. Thank you for taking the time to share your feedback with us. Please let us know how we can assist you with your future auto shipping needs.
Reviewed Feb. 29, 2024
When I called Montway, the gentleman who helped me on the phone was very helpful and knowledgeable. He was very accommodating and professional. I shipped a Honda Civic to Hawaii and the quote they gave me was in line with everybody else's. But none of the drivers spoke English and they drove the car from its parking spot to the truck with the handbrake on. Despite that, they kept me updated and everything was there when the car was delivered to my son. Everything went well with him on that end as well.
Hello Anthony. Thank you for taking the time to share your experience with us. Should you ever need our services again in the future, we are always ready to help!
Reviewed Feb. 29, 2024
We’ve had to find locations for the pick-up that were close to my homes and were able to find a suitable road nearby. In Palm Beach Gardens, they parked outside on a military trail and put the car back out. I've been very pleased with the driver. He did a walkaround and pictures were taken. He provided me a list of options or what he has seen. They've done both at the pick-up and drop-off of the automobile. There was timeliness with Montway. Majority of the cases, I was able to get the car picked up and dropped off exactly when I wanted.
Hi Henry. Thank you for your 5-star review. We appreciate your feedback and look forward to the next move.
Reviewed Feb. 29, 2024
Montway's reps were responsive and knowledgeable, but it was weird because I talked to one person and I left him a voicemail, then someone else called me back about it. But they got back to me quickly at least. For the transport, the driver got a giant truck here to meet me at a place around the corner. Then he had to drop the car off down the road, a little ways. But he was professional and courteous. Other than that, my car was on the back of the truck and the driver took a tollway. And because the camera got a picture of my license, I got a toll bill for $20. I tried to complain to the toll company and to Montway and the driver. Montway said I should call the driver, so I did. But he said he was not going to do anything. He said my car was on the road and I got to pay for it. But besides that toll thing, working with Montway was easy and their price was pretty reasonable.
Hi Michael. Thank you for your review and your comments. We are sorry to hear of any issue you experienced. Toll fees can be disputed with the toll company by using your Bill of Lading and order confirmation email to show your vehicle was in transit. If you have any additional concerns or comments, please let us know.
Reviewed Feb. 29, 2024
I've used Montway three times now. When I called them, they were very good on the telephone. They did the transports in a timely fashion and usually, it was done on the early part of the timeline they gave me. They also contact you before to tell you when they're picking up the vehicle. Then they give you the name and phone number of the driver. I have called after six days to see exactly when he'd be delivering and if he didn't answer, he called me back. Everything was great and the price was fair. Montway is the best car carrier that I ever had and they're a pleasure to do business with. If anybody ever asked me a car service to ship a car anywhere in the United States, I would highly recommend Montway.
Thank you for your 5-star review, Keith! Your recommendation means the world to us and we hope to work with you again soon.
Reviewed Feb. 29, 2024
I needed the car transported back to where it was restored and I used Montway to get it from New Jersey to Huntersville, PA. They showed up on time and I had no problem communicating with them. The transport was fast and the car got there exactly when they said it would. Also, the cost was perfect and the price I paid was the same as what they quoted me. Everything was done exactly as they said and I was totally happy. I will use them again if I need to.
Your feedback is appreciated, Mark! Should you ever need our services again in the future, we are happy to help.
Reviewed Feb. 29, 2024
Montway was great. The transport was from San Francisco to Atlanta, Georgia, and it was super quick. Communication was great too. I had to get somebody else to get the car for me on the other end because it was so much faster than I expected, and that was super easy. The whole thing was really easy.
Hello Alexandra. Thank you for taking the time to share your feedback. We appreciate your comments and look forward to the next move.
Reviewed Feb. 28, 2024
We've had two straight years of excellent experience. Our recent was the same price as last year. We will book Montway Auto Transport again here shortly to get the car back to Indiana.
Thank you for your positive feedback, Whitney! We look forward to seeing you again soon.
Reviewed Feb. 28, 2024
I got three quotes, and Montway was the most established, and they had really good pricing, too. I did ask for a discount and they took off a couple of hundred dollars. I worked with two representatives. I shipped two vehicles, and both reps were responsive and easy to work with. The transport was from Honolulu to Myrtle Beach, South Carolina. The process was a little different because, from Honolulu, the cars got shipped on a boat, but Montway coordinated everything with the shipping company and the receiving facility. Receiving it, because I wasn't here yet, I signed a waiver. They were able to get it off the 18-wheeler and they drove it to my residence. The car was in good condition. As far as the second vehicle, I was able to meet up at a huge parking lot for the 18-wheeler to disembark the vehicle. I was able to get it, and it was in good condition as well.
Thank you for your 5-star review, Oliver. It is great to hear that both vehicles arrived safely and that you received great service during your transport. Should you ever need our services again in the future, we are happy to help.
Reviewed Feb. 28, 2024
Montway Auto Transport met the deadline. The price was great. The delivery was a success. But on a personal level, I had an issue with the driver. He was rude to my husband at the time with the delivery. They argued. They were about to fight. My husband said there was a dent on the car. But the bill of lading didn't show that. He wouldn't give us the paper to sign off on to say that it was damaged. We contacted Montway and they were supposed to get their lawyers involved. But they never did anything else with it. So, at that point I said I wouldn't use them again for personal, but I still continue to use them for business. They do a great job, but sometimes they need to give the customer time to finish the transaction before they start calling. If I'm in the middle of doing something, they will constantly call me about the order that I'm still in process with and that can be a little irritating sometimes.
Thank you for your positive review, Kendra. We are sorry to hear of your experience with the driver. We have notified the proper departments of your concerns who will address them with the carrier company. If you have any additional comments or concerns, we invite you to email us at feedback@montway.com.
Reviewed Feb. 28, 2024
I used Montway Auto Transport to transport my motorcycle. Setting it up was just a few clicks. And the questions I had, I was able to call customer service to verify. For example, the amount of fuel that I could get away with on the vehicle when shipping. I got a very good deal. And the fact that it was insured for 10,000 as well was a very comforting factor in making my decision.
The original date was pushed back twice, but only by a couple of weeks. That was the middle of winter time, and I didn't need the motorcycle then. But when it was explained further by my father-in-law, that it only makes sense that Montway would wanna have more than just one vehicle traveling from Maine to Atlanta. So, I assumed that Montway tried to catch other vehicles or items before they went from Maine all the way down to Atlanta. But everything was great. It seemed to be on track with what they said when they arrived at my parents and picked it up. It happened within a couple of weeks. And they took very well care of my motorcycle. They did a good job.
Hello Ryan. Thank you for taking the time to share your motorcycle shipping experience with us. We are happy to hear that your motorcycle arrived safely, and hope to see you again soon.
Reviewed Feb. 28, 2024
It was very easy to set up a transport with Montway Auto Transport. Also, their quote was reasonable. They brought the car to my door. And they coordinated everything very well.
Thank you for your review, Vipin. We appreciate your support and look forward to the next move.
Reviewed Feb. 28, 2024
When the car was picked up, the communication with the driver was good. I didn't deal with the driver because he dropped it off to my friend, but I was told that he accommodated my friend for the time of delivery. So, it was good too. I'm happy.
Hello Robert. Thank you for your review. We appreciate your feedback and look forward to seeing you again in the future.
Reviewed Feb. 28, 2024
The only hiccup over the whole process was that I didn't know the lead time to make the arrangements for the vehicle. So I called in early mid-November and the Montway reps turned around and scheduled this thing at the end of November when I clearly stated I didn't need it sent down till the end of December. So there was some back and forth with their dispatch. But at the end of the day, we got it all rectified. If I had to use them again, I would.
Hello Terry. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you experienced. Please let us know how we can assist you with future moves.
Reviewed Feb. 28, 2024
The driver was cool. He picked up my truck and then he sent me the bill of lading. He reached out to me while he was on the road. The car was in good condition when it was delivered. The quote that they gave me was accurate. It was more expensive than what I could have paid, but my truck got where it needed to.
Hello Gregory. Thank you for your kind words. We are thrilled to hear that your vehicle arrived safely and we hope to see you again in the future.
Reviewed Feb. 28, 2024
I called Montway and reserved two months ahead. They kept my card on file. But they didn't charge me. Then a day before my pickup date, they gave my number to a truck company and they called me and told me that they were calling on behalf of Montway and they were gonna come to pick up my car. So they gave me time. I was not able to get hold of driver because he did not speak English. So I was in contact with the courier company, who was the owner of the truck, and they were able to help me. They were able to help me communicate with the driver.
When the driver was two hours away, he called me and said he was gonna be there within two hours. When he came, he took photos of my car before picking it up. He uploaded it on a website or they have an app and I had access to the link. They didn't give the tracking for the card though, but they made sure they would transport it within 15 hours and they actually did. When he dropped it off, my friend picked it up and signed off after checking if everything was fine.
Hi Abdul. Thank you for your feedback. It is great to hear that you had a 5-star experience with Montway and we hope to see you again.
Reviewed Feb. 28, 2024
I've used Montway twice. I was active duty US Navy and I needed my car transported from Missouri to Washington. I didn't wanna put a bunch of miles on my car and Montway was recommended by a friend of mine in the Navy. The second time I used them was when I had the car transported again from Washington to Missouri. I got to interact with the driver during the second transport and he was very polite and professional. He kept in touch with me with anything going on with my car.
Hello Dylan. Thank you for taking the time to share your feedback with us. We appreciate your business and look forward to seeing you again soon.
Reviewed Feb. 28, 2024
I've used Montway three times. And all three times, they were great. They were knowledgeable, pleasant and hardworking guys.
Thank you for your positive review, Jeffrey. Should you ever need our services again in the future, we are always happy to help.
Reviewed Feb. 28, 2024
My experience with Montway was good and the price was right. The only difficulty was that I was in a condo and the trailer that carried the vehicles could not park in the areas where I was. So I had to do a little driving, not too long, to meet the guy because of that. Other than that, the communication was good both by email and by phone. They were very thorough in taking pictures of the car before and after. They were also very good about what they were doing.
Hello Mercedes. Thank you for taking the time to share your feedback with us. We appreciate your comments and hope to see you again down the road.
Reviewed Feb. 28, 2024
My experience with Montway went fine and it was 100% flawless. I shipped two cars from California to Arkansas and it was flawless. They picked them up and delivered them ahead of schedule and no damage. They were super nice to deal with.
Thank you for your positive review, Keith. We appreciate your support and look forward to seeing you again in the future.
Reviewed Feb. 28, 2024
Montway is expensive like all of the others, but everything was good and the customer service reps were very courteous. The transport was on time too. The driver showed up when he said he was gonna show up and he was very professional. Everything was okay except for the windshields. They had some kind of residue in them, which could have been from the vehicles above, and I had to clean it up.
Thank you for your feedback, Paul. Should you ever need our services again in the future, we are happy to help.
Reviewed Feb. 28, 2024
Montway was absolutely excellent, and I would definitely use them again. They were very pleasant, easy to work with, and gave me confidence that the car would be picked up on time, which it was. When the car was delivered, they called and said I could pick it up in town. It was there exactly when they said it would be. I picked it up, and it was in great shape. It was easy, and it was a fair rate for what we needed too.
Hello Robin. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your vehicle arrived safely and look forward to seeing you again in the future.
Reviewed Feb. 28, 2024
Montway was recommended to me by my apartment complex. I've seen a lot of scams out there and it was good that they recommended somewhere legit. I moved out of state from California to Seattle and set up a vehicle transport service on the online portal. I could just type in the address and they would come pick it up at that address. I did everything online at first, then I had someone call. The transport was great. We paid extra for the vehicle to come a little earlier and they came on that time, then they dropped it off when we were expecting it, if not a bit earlier. They brought the vehicle directly to us, and I was very happy with the cost. It was a fair price. Overall, I would recommend Montway.
Thank you for your positive review, Lucy. Your recommendation is greatly appreciated and we hope to see you again in the future.
Reviewed Feb. 28, 2024
I purchased a car from out of state, and I set up the transport through email, then someone called me when the transport was happening. Originally, Montway was going to drop the car off at my home and it was gonna take just a couple of days. However, they couldn't drop it off at my house because it was on a semi, so we ended up meeting at the casino. I wasn't in touch with the driver until he got there and he contacted me through a text. Our interactions were really polite and very professional. He got my car for me and it was in great condition. He also made sure I was okay. The car is a Prius and I wasn't used to starting it, so I was taking a while. The driver made sure that I was able to start and drive the car, which was nice.
Hello Juanita. Thank you for taking the time to share your experience with us. We strive to work with only the best carriers in the industry, and are thrilled to hear that you had a positive experience. We look forward to seeing you again in the future!
Reviewed Feb. 28, 2024
Setting up the transport was great, and the pickup was perfect. The driver and I had great communication before he came, and he drove right down the street. I told him where to park because we live in a court and it was easy for him. He had an easy eight ways to turn around. During pickup, the driver took lots of photographs and notes. He took more than I did. The vehicle was picked up in California and dropped off in Texas, and it took the exact amount of days that Montway said.
I put an Apple AirTag in the vehicle, and I hadn't arrived to Texas yet when it was going to be dropped off, but my nephew took care of it. The vehicle was the same as when it left. I shared Montway with a group of people that were talking about transporting cars and made a comment. "I use Montway. And if I were you, I would use it 100%." I've never moved out of state before, so it was like, "How do you know?" One guy said, "Well, I'll drive it there for you." I thought, "I'm not doing that." Montway's price wasn't the cheapest, but it was the best for what I got and it was exactly what I needed.
Thank you for your detailed review, Lee. We strive to work with the best carriers in the industry, and are pleased to hear that you had a 5-star experience with Montway Auto Transport. Should you ever need our services again in the future, we are happy to help!
Reviewed Feb. 28, 2024
My experience with Montway was solid. They were responsive, and they came when they said they were gonna come and did what they said. The transport was from Philadelphia to Fort Wayne, Indiana, and the communication was good. They told me when they were gonna show up and also gave me a call when they were on their way to the drop-off point.
Hello Malik. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a 5-star experience with Montway Auto Transport, and look forward to seeing you again soon.
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