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Montway Auto Transport Reviews

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Edited by: Ilana Hamilton
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Fact-checked by: Jon Bortin

About Montway Auto Transport

Montway Auto Transport is a nationwide company offering vehicle and motorcycle moving services for individuals and businesses across the U.S., including Alaska and Hawaii. Backed by years of experience, the company ships more than 250,000 vehicles annually. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Visit www.montway.com
Pros
  • No upfront payments
  • 24/7 sales and support
  • Insurance coverage included
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Terminal-to-terminal transport not offered
  • Some customers dissatisfied with claims process and refund handling
  • Limited access to real-time tracking

Montway Auto Transport Reviews

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    How do I know I can trust these reviews about Montway Auto Transport?
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    Page 8 Reviews 825 - 975
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 5, 2025

    I had two trucks transported. The driver was given the two titles, yet did not give them to Lotus. We were not aware and we thought that the titles were going to be mailed. I have called multiple times and nothing has been resolved. I was lastly informed that the driver/company would mail me the titles but that never happened.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We’re sorry to hear about your concerns regarding the truck titles. Please note that we were never informed that the paperwork did not arrive, and since it has been nearly a year since this incident occurred, it’s unlikely we can provide further assistance at this time. However, you are welcome to contact us and we will assist in any way possible. We appreciate your feedback and value your business.

    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 2, 2025

    I was looking to get my vehicle transported from Ohio to South Carolina, and I used Montway. They were recommended by some people in the Poconos who've used their services and were satisfied in the past. The setup was very easy, and the quote was reasonable. The vehicle was picked up in Ohio at our condominium with a small, one vehicle trailer and taken to another location where it was put on a multi auto transport. They told me when it would be delivered roughly. And it was delivered within at least two hours of what they gave me as an estimate. They called me when they were close, then when they were getting off the interstate. I told them where to go to drop it off and when. They said they would call me when they were there and unloading it, and they did. I arrived and the car was in good shape. They took lots of photographs before and after, and I could see that there was no damage. So, I was very pleased.

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    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2025

    The driver was exceptional. When he was going over the car with me, he went over everything that he had marked on it when he picked it up. He saw these little tiny things that I didn't even see. The car also came three days early.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 1, 2025

    Montway's driver was great. He was very professional, and he did the transport very quickly. It was much quicker than I expected and the condition of the vehicle was the same as I gave it to them.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 1, 2025

    Montway gave me the best quote. Some people gave me cheaper quotes, but I didn't trust them because they didn't have any website. But Montway has everything, and they have good reviews as well. I had them transport my car from California to Virginia. When I called them the first time, they answered my questions. They sent me emails too. We scheduled the pickup, and everything was perfect. Once they picked up the car, they told me it would take two to three days. They were prompt and I got the car in perfect condition. The driver was excellent. When he picked the vehicle up, he called me. When he dropped it off, he called again and I met him. If we have to move somewhere else, I will use Montway again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience! We're thrilled to hear that Montway’s reliability, customer service, and communication stood out to you. It’s great to know everything went smoothly with your California to Virginia transport, and that the driver provided excellent service. We truly appreciate your trust in us, and we’d be happy to assist you again if you need transport in the future!

    Verified purchase
    Staff

    Reviewed Feb. 1, 2025

    Montway has done a job a couple of times for me and I was satisfied. They showed up. The drivers were very nice. This latest time, the transport took longer than it ever was before. But I had moved and I was in a little more of a remote area than right near Manhattan. So, I thought that might have been the reason. It used to get there in two days. It took four and a half days this time, which was a little inconvenient. Other than that, the car arrived in one piece. I recommended Montway to a few different people already.

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    Customer ServiceStaff

    Reviewed Feb. 1, 2025

    Someone else used Montway when they moved their car and had a positive review, so I used them. I relocated and moved to Illinois from California and the transport took four days. It was short. The communication with the driver went very well and he was nice and kind. It was a good experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review! We're glad to hear that you had a positive experience with Montway and that the communication with the driver was seamless. We appreciate your feedback and look forward to assisting you again in the future!

    Verified purchase
    PriceStaffRates

    Reviewed Jan. 31, 2025

    I went through Montway’s website and set up a transportation service through them. The price was reasonable and I was impressed with the efficiency and quickness of the rep who set it up for me. The transport was from Buffalo, New York to San Antonio, Texas and it was simple and easy from when the driver picked it up and dropped it off. I would recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback! We're delighted you found our website user-friendly and our team efficient. It's great to hear that your transport to San Antonio was smooth from start to finish. We appreciate your recommendation and look forward to assisting you with any future transport needs!

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2025

    Montway responded when I put an inquiry over the internet and everything was perfectly fine when I set up the transport. The pickup and delivery, which was about 1,200 miles, went smoothly. The driver was very responsive to phone calls and getting back to me. Montway met my expectations and everything was good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review! We're glad to hear that our prompt response and smooth transport met your expectations. Our team and drivers strive to provide excellent communication and service, and it's great to know you experienced that firsthand. We appreciate your trust in Montway and look forward to serving you again in the future!

    Verified purchase
    PriceStaff

    Reviewed Jan. 31, 2025

    Montway Auto Transport was cheaper for the enclosed. It was a competitive quote. Also, the driver was very nice. I would use Montway again in the future if needed. Our driver was very good. He took out a car to put our car in first. It was a tight space. He did a great job.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words! We're glad to hear you found our enclosed transport pricing competitive and had a great experience with your driver. Providing excellent service and ensuring a smooth transport process is our top priority. We appreciate your trust in Montway and look forward to assisting you again in the future!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Jan. 29, 2025

    I recently used Montway Auto Transport to ship my vehicle from Oregon to Arizona, and the experience was quite seamless. My son initially recommended Montway because he had a positive experience with them. Setting up the details over the phone was easy, and their representatives were thorough and addressed all my questions.

    Although Montway was slightly more expensive compared to a couple of other companies I considered, like Roadrunner, I felt the quality of service justified the cost. I've heard mixed reviews about the alternatives, so I was willing to pay a bit more for a reliable service.

    During the transport, my wife handled the pick-up in Oregon, and it went smoothly, with the driver arriving on time. I was responsible for receiving the vehicle in Arizona, and again, everything was on schedule and the vehicle arrived without any damage. Communication throughout the process was consistent and professional.

    Overall, I would rate my experience with Montway as a 5 out of 5. The price was fair, earning a 4, as any transportation service seems expensive, but theirs was competitively priced. I'm happy to recommend Montway for their dependable service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Jan. 28, 2025

    I arranged an auto transport service through Montway Auto Transport. First and foremost, their service was fantastic. I chose Montway because of their great reviews and recommendations, and they did not disappoint.

    The driver was very meticulous and courteous during the pickup. They noticed the car, an MR2, wouldn't clear the ramp and ingeniously placed a board to ensure it would. The vehicle was picked up on time and delivered as expected.

    In terms of cost, the pricing was competitive, and overall, I found it justified given the quality of service received. There wasn't anything they could have done better in my opinion. I would rate Montway Auto Transport 5 out of 5 stars for their exceptional service.

    I did suggest to the company, through the follow-up call, that if we use them again, it would be great to receive a discount and if we could have the same outstanding driver. Overall, I highly recommend Montway for auto transport needs.

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    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    PricePunctuality & SpeedRatesTimeliness

    Reviewed Jan. 28, 2025

    I needed to transport a vehicle to my home in Tennessee after it was left to me in a family member's will. They lived in California, so I required a transport service. After researching a couple of companies online, I chose Montway Transport Service because they provided me with a quick and competitive quote, which was crucial since I was in a rush to resolve the transportation. Montway's ability to arrange everything promptly and offer a reasonable rate was impressive.

    The pickup was organized within days of scheduling, and the transit took about three to four days. The vehicle arrived in good condition. The only task was to refill air in the tires, as some air was let out for secure transport. This wasn't an issue since an air pump was conveniently located nearby. Montway's service stood out for ensuring the vehicle arrived undamaged and in good condition. I would recommend them for their reliability and efficient service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    PricePunctuality & SpeedStaffBillingRates

    Reviewed Jan. 28, 2025

    I recently used Montway for a car transport service during my move from Colorado to California. My car is older, so I didn't want to drive it, and Montway came recommended from American Van Lines. The experience was positive from start to finish. The person organizing the transport was direct and clear about the process, pricing, and payment terms.

    The pickup was originally scheduled between November 17th and 19th, and the driver was punctual, arriving on one of the first days. He was professional, friendly, and answered all my questions. What impressed me most was his effort to deliver the car right to my friend's house, despite the challenging street conditions.

    The vehicle arrived in perfect condition, and the service exceeded my expectations. I would give Montway a top rating and definitely recommend them to others. The entire process was easy, affordable, and smooth, even better than I anticipated. My quoted price was accurate, and I have no complaints about the service. It was a great experience overall.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    I chose Montway Auto Transporters because my father-in-law recommended them. Scheduling was done online, but I found the follow-up communication a bit excessive with multiple texts and emails even after booking. However, they were proactive.

    My first experience with their customer service was excellent, but the second was less smooth due to communication issues. They kept changing the pickup times, which was a bit frustrating, but everything turned out fine, and I'd still use them again.

    The transport was from New Jersey to Texas and went well. There was a slight language barrier with the driver, but it was manageable. Overall, the transportation service was perfect, and I am planning to use them again in the future.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    PriceRates

    Reviewed Jan. 28, 2025

    I recently used Montway Auto Transport to move my car from Minneapolis to Arizona. My decision to choose them came after reading several online reviews and comparing a few other companies. One major reason for choosing Montway was their ability to pick up the car directly from my home, which was very convenient since they arranged the complete doorstep delivery.

    Regarding the service, I found the quoted price to be quite expensive, but that's expected with such services. The pickup and delivery were handled efficiently and on time, which was impressive. The entire process was smooth, and I appreciated the convenience they provided.

    I've already recommended Montway to some friends because of the positive experience I had.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 28, 2025

    I needed a vehicle transported from Minnesota to Florida. I considered a couple of other companies, but ultimately chose Montway because of their positive reviews.

    The transport organizer and I communicated back and forth, and they coordinated the pickup a day before. Originally, it was scheduled to take about five days, but they completed it in three or four days, which was impressive. The courier driver was good, although their English wasn't very strong. Overall, I'd rate my experience as a 4 out of 5. The quote I received was accurate, and I was satisfied with it.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed Jan. 28, 2025

    My decision to use Montway Auto Transport was influenced by a friend's positive experience and the reviews I read. Overall, the transportation service was excellent, and I was satisfied with their work. However, I faced an issue with the pickup time, which was initially scheduled but then changed. This lack of clear communication affected my plans as I had to take time off work to be available. Despite this setback, everything else about the service was perfect.

    In terms of pricing, it was average and comparable to another provider I used previously for transporting two cars, so no complaints there. If I were to rate Montway Auto Transport, I would give them a 4 out of 5 stars. They performed well overall, but improving their communication regarding scheduling changes could enhance the customer experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Punctuality & SpeedRates

    Reviewed Jan. 28, 2025

    I recently moved to a new apartment out of state and needed a transport service to move my car. After researching a couple of companies, I decided to go with Montway Transport Service because they were referred to me by a friend. My experience interacting with the Montway transport organizer was positive. The transport was scheduled from Dallas to Portland and took about four days, just as planned. Although I was only present for the drop-off, everything went smoothly. Overall, I would rate my experience with Montway as a 4 out of 5.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Jan. 28, 2025

    I read positive reviews about Montway and found them very responsive to my questions. I chose them for my vehicle transport, and the overall interaction with the company was excellent. My vehicle was picked up in Waltham, Massachusetts, and although the transport truck couldn't navigate through residential areas, the driver coordinated a nearby location, which worked out well.

    The driver kept us well-informed, answered his phone promptly, and was punctual. The final price matched the initial quote exactly. My experience was outstanding, and I would rate it 5 stars. Montway Transport is reliable, did a great job, and exceeded my expectations.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedOnline & AppStaffRatesTransparency

    Reviewed Jan. 28, 2025

    I needed to transport my Toyota Prius sedan over 1800 miles and chose Montway Auto Transport after finding them through a Google search that highlighted many positive reviews. Setting up the transport was straightforward; I primarily communicated with them via live text chat, which was convenient as I needed to change the transport date a few times. Every time I made a change, Montway was consistent in sending updated quotes and ensuring all details, including any extra equipment on the vehicle, were noted.

    I found the quotes very reasonable. Upon calculating the costs, including potential hotel and food expenses if I drove, it was clear that shipping the car was more cost-effective than driving it myself, despite the efficient fuel consumption of a Prius.

    The pickup and delivery process was smooth, although the pickup notification was a bit short-notice initially. Montway quickly rectified an issue with the transport type, switching from an open to a covered carrier, and the vehicle was picked up promptly. The truckers were excellent and handled the vehicle professionally.

    Overall, I rate my experience with Montway Auto Transport as excellent. Their customer service was knowledgeable and attentive, and the service quality was top-notch. Though I couldn't precisely recall details about their website, using their chat feature was a seamless experience. I highly recommend Montway for auto transport needs.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Jan. 28, 2025

    Setting up the transport with Montway was easy, with a distance of about 2000 miles. The customer service was good. I found the quote and final cost reasonable. One thing to note is they arrived a day early for pickup, which wasn't convenient as my dad wasn’t supposed to be in town then. If he hadn't been there, it could have been a problem. Overall, I’d rate my experience with them highly.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Jan. 28, 2025

    Montway Auto Transport moved my vehicle from Buffalo to Arizona, and I found the experience to be excellent. I initially discovered them online and although I considered other options, I kept returning to Montway due to their exceptional customer service. The staff demonstrated great knowledge and expertise throughout the setup process. The driver who picked up and dropped off my vehicle was also excellent, and there were no issues with the vehicle upon delivery—it was in perfect condition. Based on my experience, I would rate Montway with a 5 for their customer service, pricing, and sales process. I highly recommend them to anyone in need of auto transport services.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 28, 2025

    I used Montway Auto Transport to move two vehicles from North Carolina to New York. Initially, I learned about them through a relative who had used them as well. This was my first time shipping cars, and overall, the process was smooth and satisfactory. Although there were a few minor bumps, the staff were extremely accommodating and resolved any issues efficiently.

    The transport covered a significant distance, and I only met one of the drivers personally. Although the driver didn't speak English, communication was still effective through the people on the other end who coordinated well. I was very happy with the service and would gladly recommend Montway Auto Transport to others.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!

    Verified purchase
    Tech

    Reviewed Jan. 17, 2025

    BEWARE. READ THE FINE PRINT. IF THE TRANSPORTER DAMAGES YOUR VEHICLE MONTWAY WON'T BE RESPONSIBLE. They did that to me. The transporter they hired damaged my vehicle then cancelled and said they couldn’t transport it but they didn’t even tell me about the damage. Now I’m stuck with a 6k repair and Montway told me they are not responsible for the damages that I have to contact the transport company that they hired

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Alan, we are sorry to hear about your experience. You are correct, our terms and conditions clearly outline that Montway is not responsible for damage to vehicles. Insurance claims are handled between the customer and the responsible carrier, however, Montway's team is here to help if needed during the process.

    Customer Service

    Reviewed Jan. 10, 2025

    Don’t Use Montway or ABA Logistics. Montway is an auto transport broker who does not stand behind the company they hire to transport your automobile. I had my car picked up in Md and transported to Fl. The car had 200 more miles on it than when they picked it up. Pictures of the odometer before and after proved it. They did nothing and the transporter themselves did nothing and would not call me back. Use another company….

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your feedback. We sincerely apologize for the issues you experienced and any frustration caused.

    At Montway, we take these concerns seriously and strive to assist customers when problems arise. In such cases, we follow all protocols as instructed per USDOT and FMCSA. Our claims department should have provided instructions and guidance on how to proceed forward. Please get in touch with us if you have any questions or need assistance.

    We appreciate your feedback and hope to have the chance to restore your trust.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 23, 2024

    I was traveling for two or three months, and it was a better deal than renting a car. I looked at two different companies and was impressed with Montway’s commercial and write-up, they claimed to be number one. I called them and was very happy with the information they provided.

    Customer service was complicated, but it worked out very well. I was impressed with their professionalism. The quote was reasonable, and they stuck to it.

    I wasn’t with the car for delivery, but I met the driver initially. He sent me a picture of the vehicle in my son-in-law’s driveway, and it’s good. If I do this again, I’ll probably use Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your 5-star review! We appreciate you taking the time to inform others about your experience. Hope to be of service again in the future!

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffRatesTransparency

    Reviewed Dec. 22, 2024

    I lived in California and moved back east. There are some Facebook pages, one called Leaving California and Life After California, and there were a lot of good recommendations for Montway on that site. I felt comfortable using them.

    At that time, I must have shopped for probably six different companies and got a response back from about two or three of them. Montway is probably the classiest of any of them. The others didn’t have their system together.

    I spoke with at least a half dozen people there at Montway and they had very good customer service. Their representatives are very professional, polite, and patient, because I had a lot of things going on. I canceled one of my vehicles because I had to drive it out, and I also had to make some gate changes and other things.

    In the day of technology where you’re put on a phone and have to keep pushing numbers to do a task, it’s nice to have a company where you can actually talk to someone and get your problem resolved. It works much better than going the automated route.

    Their price is very fair and competitively marked compared to others. Overall, a lot of changes were made, they also offered shipping insurance and a few other things. There were a few hiccups, but everything’s been addressed. Montway was one of a handful of positive experiences. I had a lot of stress on this trip, but I didn’t have to worry about them.

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    Response from Montway Auto Transport

    William, thank you for your 5-star review! We are glad to hear that our team stood out amongst our competitors and we met your expectations. Thanks for sharing your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Dec. 21, 2024

    I used Montway before and everything went smooth, so I used them again. They delivered the vehicle, I paid the guy who delivered, and he gave me my keys. They provide good service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Joseph, thank you for your 5-star review! We are glad to hear that our team stood out amongst our competitors and we met your expectations. Thanks for sharing your experience with others. We hope to be of service again in the future!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Dec. 21, 2024

    When I was intending to transport my car from Washington to Florida, my daughter began to search, and saw that the rating that Montway has, the company has a great review. The market, she said they was really trusted. So she recommended that I get in touch with the company and try to make the deal to transport my car.

    The customer service representative was very helpful. The courtesy was extremely high. They were very friendly and tried to help, explaining the process when I was waiting for the company to pick up my car. They picked up my car on the 18th of September. It was late afternoon, around 6 p.m. in Washington. Then delivered my car to my home here in Florida. They always explained to me that it can take maybe 1 week to deliver my car to my home. I remember that there was a hurricane and storm here in Miami. They were calling me, it's going to be a delay, maybe two or three days. I expect that was about the weather.

    I was satisfied with that. It was a little dirty, but I understand. And the other thing, I did have the opportunity to choose covered transportation or undercover transportation. I chose undercover because it was cheaper for me, and I know that if your car goes on a long trip, you will expect a little dust in your car.

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    Response from Montway Auto Transport

    Alma, thank you for your 5-star review! We are glad to hear your transport went well, especially given the weather circumstances at hand. Thank you for your patience and for taking the time to share your great experience with others. We look forward to helping with any future transport needs!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRatesTransparency

    Reviewed Dec. 21, 2024

    I’ve actually used Montway twice. The first time was to ship a Ford Mustang from New York to Florida. Most recently, less than a year later in September, we used them to ship my wife’s car, a BMW coupe.

    I shopped around for pricing, and they were as good as anyone else. Since I’d already used them once, I knew what to expect, so we chose them again. I had no problems. Their customer service was great, they answered all my questions whenever I called to check on the status and handled everything well.

    The quote they provided was competitive and comparable to others. Ultimately, I chose them for two reasons. Their price was as good as anyone else’s, and I already had experience with them.

    The final cost did change because they offered a more specific enclosed option. Both times I shipped the cars in enclosed trailers, and this time they had a truck that appealed to me. I went ahead and paid a slightly higher rate than the quote to get it a bit quicker and, at least in my mind, more secure. The delivery of my vehicles was excellent both times. I was there when they arrived and was very satisfied with the truckers they used.

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    Response from Montway Auto Transport

    Robert, thank you for being a loyal repeat customer! We love seeing 5-star reviews such as yours and appreciate you taking the time to share with others. We look forward to working with you again for future transport needs!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 20, 2024

    I used Montway a few times and it always worked out fine. I'm happy with the service. When we were starting, a friend mentioned them. I checked a couple of prices, but they were all in a ballpark. So I went with Montway. Their customer service was fine and the quote seemed to be okay. The transport took a couple of days. They got there before I did and the car was right at my front door.

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    Response from Montway Auto Transport

    Anthony, thank you so much for your 5-star review! We are glad to hear of your great experience, and of course thank you to your friend for the referral! We hope to be of service again the future!

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    Reviewed Dec. 19, 2024

    I’ve used Montway twice. They were reliable the first time, so I knew I could trust them. The driver was really cool and friendly. He was very communicative about when he was gonna be showing up, and he gave me updates every day. Two weeks later, I met him out in California.

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    Response from Montway Auto Transport

    Pierce, thank you for your 5-star review and for being a loyal customer! We very much appreciate you coming back to Montway and for sharing your experience with others. We hope to be of service for any future transport needs!

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    Reviewed Dec. 19, 2024

    It was easy to work with Montway. I had a couple of questions throughout the process, customer service was quick to answer, and the driver was great. So, it all went well.

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    Response from Montway Auto Transport

    Hi Rachel, thank you for your 5-star review! We appreciate you taking the time to share your experience with others and hope to have the opportunity to help you again in the future!

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    Contract & TermsPricePunctuality & SpeedRates

    Reviewed Dec. 19, 2024

    When buying a car here in Hawaii, the dealerships would put on at least a $5000 markup called an adjusted market value, and they all seem to have a monopoly for new vehicles. A lot of people would reach out to Seattle and California and they buy one and the dealer there gives it to them under MSRP. It's then cheaper to have it shipped out than to buy one here from the dealership.

    The dealership recommended Montway and took care of it all. I asked them to organize a door-to-port delivery, so all I did was delegate. Also, the quote was what I expected and what they quoted was what I paid. I picked up the car at a warehouse here in Honolulu. It went smoothly with Montway except when I showed up at first, they didn't understand who I was, and they thought that the car had been towed and that I had fines to pay. Somebody came out and said, "No. Remember that's the one that got shipped over here."

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    Response from Montway Auto Transport

    Thank you, Christopher! We appreciate you taking the time to leave a 5-star review and hope to be of service in the future!

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    PriceStaff

    Reviewed Dec. 19, 2024

    I was referred by my brother-in-law to Montway. The driver and I had a good connection. I felt he was very trustworthy. I was impressed by his timeliness, friendliness, what he said, what he did, and pretty much everything. Montway gave me a fair quote. I would highly recommend them.

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    Response from Montway Auto Transport

    Thank you, Kathy! We appreciate you taking the time to leave a 5-star review and hope to be of service in the future!

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    PriceStaffFollow-Through

    Reviewed Dec. 19, 2024

    I've used Montway for the last five years. For the most part, they come when they say they're going to and they arrive when they say they're going to. They’re fair with the prices and the drivers have all been fine. I transport some pretty cool vehicles and they take good care of them. This year, I had Monway ship a Bentley and they did fine. When it arrived here, the guy helped me and he was good. I was the first one off the truck that day, this year. It came down in one of those giant nine-car travel trailers.

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    Response from Montway Auto Transport

    Thank you, William! We appreciate you taking the time to leave a 5-star review and we very much appreciate you being a loyal customer for so long! We hope you'll continue to use Montway and spread the word! See you next time!

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    Customer ServicePriceStaff

    Reviewed Dec. 19, 2024

    I used Montway to ship a vehicle for seasonal use, and chose them over other companies because of their reputation. Customer service was excellent, courteous, and very nice. The driver was great, and I may use them again. Overall, I had a really good experience.

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    Response from Montway Auto Transport

    Thomas, thank you for your 5-star review! We are happy to hear your experience was an excellent one and our team was able to make it a smooth process! Hope to help you again in the future!

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    Customer ServicePriceRates

    Reviewed Dec. 19, 2024

    Everything went fine with Montway. I looked at three different companies and chose Montway for their price and availability. We were relocating a car down to Florida and they were on top of it. They seemed to stay in contact well with us.

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    Response from Montway Auto Transport

    Thank you for your 5-star review! We appreciate you taking the time to inform others about your experience. Hope to be of service again in the future!

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    PriceStaffRates

    Reviewed Dec. 19, 2024

    I had excellent service with Montway. The drivers were lovely, couldn't have been nicer. Very capable, on time, very communicative. And the price was very fair.

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    Response from Montway Auto Transport

    Noreen, thank you so much for your 5-star review! We are glad to hear we earned your trust and you were impressed by our team! We hope to be of service again in the future!

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    Staff

    Reviewed Dec. 16, 2024

    Montway has been perfect to deal with. But there was one episode that was a problem. Last year, we were shipping one car and driving one. They could not find anybody and I had reserved a time. They couldn’t do anything to help us on the way home. We did find somebody to take us back but it was tough there for a while. The drivers have been perfect though.

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    Response from Montway Auto Transport

    Thank you for your kind words and for being a loyal Montway customer over the years! We’re thrilled to hear about your positive experiences with our service and drivers.

    We sincerely apologize for the challenges you faced last year and appreciate your understanding. Your feedback helps us improve, and we’re committed to ensuring a seamless experience every time.

    We look forward to assisting you again in the future!

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    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed Dec. 16, 2024

    I used Montway to transport my SUV when I moved approximately 1,800 miles. The driver called ahead of time and told us that they’d be there in 15 minutes. At the pickup point, my wife was home so she gave the guy the keys. The guy loaded it up and drove off. My son was here and so he took delivery. Overall, it was an excellent experience. They did everything I needed them to do and the price was good. I would definitely recommend them.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're thrilled to hear our team provided a smooth and professional transport for your SUV. Clear communication and punctual service are our priorities, and we’re glad we delivered.

    We appreciate your recommendation and look forward to assisting you again in the future!

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Dec. 15, 2024

    I needed to transport my vehicle from California to Louisiana. But I was on a time schedule and Montway was the only one who can meet it so I decided to go with them. Customer service was great and the quote was fair. It wasn’t super cheap and it wasn’t super expensive. It was about where everybody else was at.

    The driver was very personable and he was on time. He gave me ample notice before he showed up so I could get everything ready. He was very professional. During delivery, they hit some bad weather so they were a little late. I sold the car so the customer’s always antsy and it’s always a problem. They got impatient and they really wanted the car.

    Then the front valance fell off as soon as the customer drove the car. The straps pushed the valance against the front bumper and squeezed it so it ruined it. I had to buy the customer a new one which cost me $200. But I didn’t blame Montway. It just goes with the territory.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport and sharing your experience. We’re glad we could meet your schedule and provide excellent customer service.

    We apologize for the weather-related delay and the issue with the front valance. Your understanding is greatly appreciated, and your feedback helps us improve.

    Thank you for your trust and high rating! We look forward to assisting you again in the future.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 15, 2024

    I needed to get a vehicle to my daughter and I didn’t have time to drive it out to her. I knew someone who had done this several times and he had given me Montway’s name so I just stayed with it.

    The driver was excellent and I had a great interaction with him. We met in the parking lot in a residential area. He had a huge trailer he was pulling, which had 8 cars on it. I was impressed with how he maneuvered around the area he was in. The quote was right on it and there was nothing that changed it. I’ve recommended Montway once but the timing didn’t work for her so, she had to go with somebody else.

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    Response from Montway Auto Transport

    Thank you for trusting Montway Auto Transport to deliver your vehicle to your daughter. We’re delighted to hear that our driver’s professionalism and skill made the experience so positive. It’s also great to know our customer service and pricing met your expectations.

    We truly appreciate your recommendation and are grateful for your support. Should you or anyone you know need transport in the future, we’d be happy to assist!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Dec. 15, 2024

    I was looking at auto transports online and picked Montway. Customer service was good – the response time to questions, checking in and verifying things. The quote seemed to be reasonable.

    All about the delivery itself was satisfactory. The transport took two days, and the drop-off was fine. They took it where I needed it to be.

    The only criticism would be that the pickup time had a pretty wide range. It would be nice if the car could be picked up closer to my departure date. They wanted it four or five days ahead of departure.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re glad you were satisfied with our customer service, pricing, and smooth delivery.

    We appreciate your feedback on pick-up scheduling and will work to improve flexibility. Thank you for trusting Montway, and we look forward to assisting you again!

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    PriceStaff

    Reviewed Dec. 15, 2024

    I thought I'd give Montway a shot. We had used a different auto transport the year before and had some issues, so I googled other companies, saw them and had a conversation.

    The cost was very good. It was less than what we spent the year before, when we were disappointed with the service. So, we’re happy in that regard.

    Everything worked out well from pickup to delivery. Everything was right on time. The transport company was very good, so we had a good experience.

    The drivers did very well. We shipped the cars from Wisconsin and flew to Arizona, and the cars actually arrived before we did. My son, who picked up the cars, said the driver was very accommodating and everything went well.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport and sharing your experience! We’re thrilled to hear that everything went perfectly, from on-time pick-up and delivery to the excellent service provided by our team and driver.

    It’s great to know the process was smooth and exceeded your expectations, especially after your previous experience with another company. We’re also glad our pricing added to your satisfaction.

    We appreciate your trust and look forward to assisting you with any future transport needs!

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    Reviewed Dec. 15, 2024

    I used Montway before. The quote was fair. Everything was good, as well as their customer service. They did a good job. I would use them again.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport! We’re glad to hear that you were satisfied with our customer service, pricing, and the smooth delivery process.

    We appreciate your feedback and look forward to assisting you with any future transport needs!

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    Customer ServicePriceStaff

    Reviewed Dec. 15, 2024

    My daughter used Montway’s service for relocation. And I also made the appointment for my own car. It took probably a week across the country, from upstate New York to California. I was just pleased with it, how it all unfolded.

    I think it went up a little bit because I had to make a change. But everything went very well, and I have no concerns.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport for your cross-country move! We’re glad to hear that the process went smoothly and that our customer service and communication met your expectations.

    We appreciate your understanding regarding the cost adjustment and are thrilled that you were pleased with the overall experience. We hope to assist you again in the future!

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 15, 2024

    Montway was recommended to me. The quote was good, and the drivers were reliable. They did what they said they were gonna do, and they were where they needed to be.

    They did give me exactly what I requested. I could have gotten notice earlier that I was confirmed for that. But I think that's just something that comes with the business.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport! We’re glad to hear the transport was reliable and that you were satisfied with the service and quote.

    We appreciate your feedback on earlier confirmation and will work to improve in that area. Thank you again for your positive review, and we look forward to assisting you again!

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    Customer ServicePunctuality & SpeedStaffValue

    Reviewed Dec. 14, 2024

    Montway was great. They showed up when they were supposed to show up. I think we used them a couple of years ago, based on a recommendation from somebody else that used them.

    The transport was 1,300 miles, from Connecticut to Florida.

    I'm on fixed income. So it's a lot of money, but I think it's a good value. It was great and pretty easy. I scheduled a few weeks ahead of time. And they gave us the dates, as we got closer. We adjusted our flights.

    The driver and his partner were very nice, professional, and were just super great guys.

    They inspected the vehicle, and looked at it to make sure it was okay going in. They took care of our vehicle. I will be using them on the trip up.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport and for sharing your positive experience! We’re delighted to hear that the scheduling process was smooth and that our driver provided exceptional service.

    We understand that cost is an important consideration, and we’re glad you found the service to be good value for the money. We truly appreciate your recommendation and look forward to assisting you with your return trip!

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    Reviewed Dec. 14, 2024

    I was transporting a car from Illinois to Florida. I didn't wanna drive it down there. So I used Montway, and it worked out just fine. They picked it up and delivered it when they said they were going to. We had conversations with the driver, and everything went fine.

    Everything went as expected, and I have no complaints. They picked it up in my driveway and dropped it off. They called me when they arrived in Florida. It's a gated community. So I met them out at the front gate and took my car.

    I don't really have anything else to compare their price to. But it didn't cost me substantially more than it would have if I had driven it down myself, and spent a night, paid for meals, and gas. So, I thought it was a fair price.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport! We’re thrilled to hear that your experience was smooth and that our team met your scheduling and delivery expectations.

    We’re glad you found our service to be a good value compared to driving yourself, and we appreciate your recommendation. Should you need transport in the future, we’d be happy to assist!

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    Reviewed Dec. 14, 2024

    I'm very happy with Montway’s service. I thought their quote was fair. I used them for shipping a vehicle for about 1,000 miles. They were pretty much there when I needed them. It didn’t take a long time. The driver was good. They brought the car to me.

    I would use them again.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport! We’re so glad to hear you were pleased with our customer service and the smooth transport of your vehicle.

    We appreciate your trust and are grateful for your recommendation. Should you or anyone you know need transport in the future, we’d be happy to assist again!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 14, 2024

    I liked the service of Montway. I used them to have my car shipped 3,000 miles from one location to another. The price was good, and the quote was very competitive. The representatives were very prompt and polite. Everything was really positive.

    The driver was very helpful and courteous, and the delivery was terrific. They took pictures of the car and called me a couple of hours before they delivered it. And the car arrived in great shape. So, everything went well. I am going to have my car returned using the same service.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that our service, pricing, and communication exceeded your expectations, and that your car arrived in perfect condition.

    We appreciate your trust and are excited to assist with your return shipment. We look forward to serving you again in the future!

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Dec. 14, 2024

    I’ve had a good experience with Montway since 2022. I’m impressed by their promptness. If they say the pick-up is gonna be at 8 o’clock, the driver is there, takes his time, loads it up, walks around the vehicle to make sure he goes over everything with you.

    When he is en route to destination, if it’s 15 or 20 minutes before he hits delivery station, you will get a phone call to let you know they are on their way. And soon as they pull up to your residence before they come out the vehicle, they call you. You come out before they offload the vehicle. They let you take pictures of the vehicle inside the carry-on.

    And then you pocket where you have to pocket. Everything was done through electronic. You schedule and no money is taken from you. Then it’s their duty to do two things. When it’s time for the transporter to pick up from pick-up area, then they charge your card and then you’re done. They’re very professional.

    Also, the price is very competitive. I would recommend this service to anybody as I have done in the past. I have referred them to several other people in Florida, Virginia, Boston, and also out in California.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that our service exceeded your expectations, and that your car arrived in perfect condition. We appreciate your trust. We look forward to serving you again in the future!

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    Customer ServicePriceStaffBillingRates

    Reviewed Dec. 14, 2024

    I was shipping my car ‘cause I live up in New Hampshire part of the year and in Florida the rest of the year. I used Montway ‘cause they were recommended by a friend who had used them previously. The original pick-up point was Raynham, Massachusetts and the drop-off was North Port, Florida. They gave me a four-day pick-up time and they had it here in five days.

    My interaction with the driver has been very pleasant. Also, he had no trouble getting here. He called me about an hour before to say he’d be here within an hour. And then he showed up out front. The car was in perfect shape. It was dirty, but that’s just from being on the road. It was a very pleasant interaction.

    Also, the actual quote was right on. They quoted me $1,129. I gave them my credit card and they took out $1,129 when they picked up the car. I’ve used Montway four years in a row and they’ve always been superb. I’ve told a few friends and one actually used them.

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    Response from Montway Auto Transport

    Thank you for your continued trust in Montway Auto Transport over the past four years! We’re delighted to hear that your recent experience, from pick-up to delivery, was smooth and that the vehicle arrived in great condition.

    We truly appreciate your positive feedback and are grateful for your recommendations. It’s wonderful to know that our service has consistently met your expectations. Should you need transport again, we look forward to assisting you!

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    Customer ServicePriceStaffRatesTransparency

    Reviewed Dec. 14, 2024

    I needed a car transported from Massachusetts to Florida. Montway was recommended by a friend who had already done some shopping around. I called them to ask for pricing information and specifics about how it would all work. And then I had a second call to book it and the rest was electronic. The next time I talked to somebody was when the driver called me to arrange for a pickup.

    The pickup point was in Newton, Massachusetts and the drop-off was Boca Raton, Florida. I met the driver at a shopping center parking lot, and he pulled up and took the car. I watched the car get loaded onto the truck and that was it. The driver was courteous, thorough and efficient. Overall, they did a good job. I was able to track the car and I got updates electronically. Everything came and dropped it off as it was supposed to be.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that the process was straightforward and that our driver provided courteous and efficient service.

    We appreciate your trust and are grateful for your five-star rating and recommendations. Should you need transport in the future, we look forward to assisting you again!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 9, 2024

    Called to book a transport for a Ford truck on Nov 27, 2024. Confirmed the booking and was told pick would be scheduled the week of Dec 2. As of today (Dec 9), still no driver assigned and they said they can find a driver faster if we're willing to pay more?!? They quoted the transport when I booked it and now they're trying to gouge after the booking!

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    Response from Montway Auto Transport

    We apologize for the frustration this situation has caused. At Montway, we aim to provide clear and upfront pricing, but market conditions can sometimes affect driver availability. Please know that the option to adjust pricing is only suggested to expedite the process, not to gouge.

    Our team is committed to securing a driver for your truck as quickly as possible. If you’d like to discuss your options further, please don’t hesitate to contact us directly. We appreciate your patience and understanding.

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    Punctuality & SpeedStaff

    Reviewed Dec. 9, 2024

    All personnel were very accommodating and understanding to my travel schedule. Drivers were very understanding and helpful—- never complained about pick up or delivery either from my gated community in Florida or the very rural community where the car was delivered in Long Island. Also, very conscientious about condition of car. I would definitely recommend Montway to anybody.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We’re so pleased to hear that our team accommodated your travel schedule and that the drivers were understanding, helpful, and attentive to your car’s condition. It’s great to know they made the process smooth from start to finish. We truly appreciate your recommendation and look forward to serving you again in the future!

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    PriceStaffRates

    Reviewed Dec. 8, 2024

    Montway Auto Transport has been excellent in my experience. I've shipped my cars across the US from West Coast to East Coast & back again, more than once & each time, impeccable service. Their price, either for specific guaranteed pickup and delivery dates or for a 2 week window are both great.

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    Response from Montway Auto Transport

    Thank you for your kind words! We’re thrilled to hear that you’ve consistently had excellent experiences. Providing reliable service at a great price is our goal, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!

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    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2024

    I used Montway to move my 66 Vette cross country. It arrived exactly as it left and ahead of schedule. The driver contacted me 24 hours out to set up delivery and shared his location so I could track him. Overall it was a great experience and I would use them again.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re thrilled to hear your vehicle arrived in perfect condition and ahead of schedule. It’s great to know the driver kept you informed and made the process seamless. We truly appreciate your trust and look forward to assisting you again in the future!

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    Customer ServiceRatesTimeliness

    Reviewed Dec. 4, 2024

    Repeat customer. Have shipped cars coast to coast before. Customer service is second to none. Car was picked up within 3 days and delivered on the same day. Montway definitely has the best overall customer service and readily responds to any inquiry. Very good rates. I have and will continue to recommend Montway to family and friends.

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    Response from Montway Auto Transport

    Thank you for your wonderful review and for trusting Montway with your shipments! We’re thrilled to hear about your great experience and truly appreciate your recommendations. We look forward to assisting you again!

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    Punctuality & SpeedTransparency

    Reviewed Dec. 4, 2024

    We had to ship my husband’s car across the country and they were very accommodating and had no issue at all. Very prompt on the updates and delivery. This company was recommended to me by a friend and I would absolutely recommend the company to anyone that needs car shipping services.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're so glad to hear that we could accommodate your shipping needs and provide timely updates and delivery. We truly appreciate your recommendation and are grateful for your trust in Montway.

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    Customer ServiceStaff

    Reviewed Dec. 4, 2024

    It was my first experience with Montway. I researched and found this company, based in TX. Driver picked up my car on time, company called and told me the time he arrives 2 h upfront, all is great. Car was delivered on time, I am very happy with the service. Highly recommended.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway for your first car shipment and for sharing your positive experience! We’re thrilled to hear that everything went smoothly, from pickup to delivery. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

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    Customer ServiceTechMaintenanceStaff

    Reviewed Dec. 4, 2024

    We had a car transported from the very small town of International Falls, Minnesota, to Cape Canaveral Florida. The first company we hired continued to give us a “runaround” regarding the pick-up date. They would not come out and say they could not get a driver to come all that way. I cancelled the order and found Montway. I read all the reviews and decided to give them a try. This company was awesome. First truck they contracted had maintenance issues so that held things up a bit. True to their word, they did find another driver/truck and the process from there was smooth and went very well. I would totally recommend this company. Good communication and always spoke to a live voice, unlike the first company.

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    Response from Montway Auto Transport

    Thank you for sharing your experience and for giving Montway the opportunity to assist with your car transport! We're so glad we could provide the smooth service you were looking for after your previous challenges. We take pride in clear communication and live support, and we’re happy it made a difference for you.

    We truly appreciate your recommendation and look forward to serving you again in the future!

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    Staff

    Reviewed Dec. 4, 2024

    Our driver was professional and extremely responsive throughout the trip. We will definitely recommend Montway to anyone seeking services such as yours. When our driver was unable to get his rig into our narrow, dead end neighborhood, he parked it at a safe spot and off loaded our car and drove it to our home. Then he Ubered back - Both moves at our request.

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    Response from Montway Auto Transport

    Thank you for your kind feedback! We’re thrilled to hear your driver provided professional service and went the extra mile to accommodate your needs. We appreciate your recommendation and look forward to serving you again!

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    Staff

    Reviewed Dec. 4, 2024

    My auto was transported from Florida to Indiana by Samat **. He was exemplary in his care and effort to move my auto safely and efficiently. His diligence, time, and thoughtfulness were outstanding from start to finish. The time and meticulous detail that Samat made to make certain that my car was not damaged was perfect.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We're glad to hear the driver provided excellent care and attention to detail during your car’s transport. We’ll be sure to share your kind words with them.

    We appreciate your trust in us and look forward to serving you again!

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    Customer ServiceStaff

    Reviewed Dec. 4, 2024

    Timely response. Picked up first day requested. Delivered in time. Never any issues with Montway. We have used them for years now and always on time. Very dependable. We usually give them a 3-5 day window for our pick up and they always end up picking up our car in the first day and it’s delivered from MI to FL in two days. Outstanding!! You won’t be disappointed if you use them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your loyalty and great feedback! We're thrilled to hear that we've consistently met your expectations with timely and reliable service. We look forward to serving you again in the future!

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    Customer ServiceStaff

    Reviewed Dec. 4, 2024

    I have used Montway before and never had an issue. Always on time and great customer service. Ruben is a gentleman. Thank you. Always answers my call or text. Very helpful and I will definitely use them again and I also recommended them to friends and family. We all have collectible cars and we want the best transportation and Mont Way is the best.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your loyalty and kind words! We’re glad to hear Ruben and the team have consistently provided great service. Your recommendation means a lot, and we look forward to assisting you and your collectible cars again in the future!

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    Reviewed Dec. 3, 2024

    Everyone I spoke with and interacted with was friendly and helpful. They all made my impossible timing situation possible. The delivery driver was exceptional with following my instructions with where my car was to be delivered. I am impressed with Montway and will use them again if needed in the future.

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    Response from Montway Auto Transport

    Thank you for your kind feedback! We’re thrilled to hear that our team was able to make your timing situation work and that the delivery driver followed your instructions perfectly. We appreciate your trust and look forward to assisting you again in the future!

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    Reviewed Dec. 3, 2024

    I was totally happy in every way with your team and your service. I would recommend you to anyone who cares about their car. All was super pro, super responsive. Thank you all so much. You just made everything perfect with my cherished little BMW sports car. It arrived fantastic!!

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We’re so glad to hear that your BMW arrived safely and that our team provided the professional and responsive service you expected. It’s our pleasure to help transport your cherished car, and we truly appreciate your recommendation.

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    Reviewed Dec. 3, 2024

    We had a great experience and would use Montway again if needed! Our driver was knowledgeable and friendly. Car was picked up and dropped off right on time. Moving from Indiana to Cali would have been too long of a drive to do driving alone- Montway made it possible to easily get our cars across the country and more comfortable too.

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    Response from Montway Auto Transport

    Thank you for sharing your great experience! We're thrilled to hear that your move from Indiana to California went smoothly and that our driver made the process easy and comfortable. We appreciate your trust and look forward to assisting you again if needed!

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    Reviewed Dec. 3, 2024

    My car was transported from Dallas, TX to Boca Raton, FL. The car was most likely on top and the license plates were not covered and I was charged tolls along the way. I did blackout the NTTA toll tag. It cost me about $100 in tolls for no reason. I went to NTTA in Dallas & they won’t reimburse me.

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    Response from Montway Auto Transport

    Thank you for your feedback, and we apologize for the inconvenience you experienced with the toll charges. We understand how frustrating this situation must be. Unfortunately, in rare cases, cars on a transport trailer may be charged incorrectly. In most cases this can be disputed with your Bill of Lading (BOL). We encourage you to contact the toll company and present your BOL, along with your order confirmation for us. If you need further assistance, please feel free to contact us.

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    Reviewed Dec. 3, 2024

    Overall experience was very positive, with clear communication of vehicle pickup and drop off dates, and a very simple process. Only minor issue I would note was that my car was on the first deck, underneath another vehicle that was dripping oil, so I had to pay for a proper detailing to ensure the residue was fully removed--a simple wash was insufficient.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience with us! We’re glad to hear that the communication and process were clear and easy. We apologize for the issue with the oil residue and understand how frustrating that must have been. We’ll be reviewing this internally to ensure that it doesn’t happen in the future.

    We appreciate your feedback and look forward to serving you again!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 3, 2024

    I was very happy with the enclosed trailer transportation services for a car that needed to go from California to Illinois. The phone dispatch rep answered all of my questions. The driver kept me informed of the schedule and progress. It was a white glove treatment for a first time customer. I have already recommended Montway to others.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We're thrilled to hear that your first experience with Montway exceeded your expectations, and that our team provided the white-glove treatment you deserve. We appreciate your recommendation and look forward to assisting you and others in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 3, 2024

    Great service for years! Many times, cross country. Nearly always on time within outer parameters, Communication is excellent, before and after pickup. Drivers professional. Looking forward to scheduling for this coming spring. Drivers are motivated, good customer manners. Car left in good condition on all occasions. Overall very satisfied. See you next year, Happy holidays!

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    Response from Montway Auto Transport

    Thank you for your continued trust in Montway and for the fantastic feedback! We’re thrilled to hear that our service has consistently met your expectations, and we truly appreciate your loyalty. We look forward to assisting you again this spring!

    Happy holidays, and see you next year!

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Dec. 3, 2024

    I would have been very happy if driver had spoken English. It was difficult communicating with the driver. There was initially a problem with deliver arrangements

    but that was quickly resolved. The biggest problem was the communication issue. In general everyone was very friendly and very helpful. I would definitely use this company again if needed.

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    Response from Montway Auto Transport

    Thank you for sharing your feedback. We’re glad to hear that the issue with delivery arrangements was quickly resolved, and that our team was friendly and helpful. We apologize for the communication difficulties with the driver and understand how important clear communication is. We’ll work to ensure this is addressed moving forward.

    We appreciate your feedback and would be happy to assist you again in the future!

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    PriceStaffRates

    Reviewed Dec. 3, 2024

    My vehicle was picked up on time and arrived on time. Price was the same as I was quoted. Vehicle arrived in perfect condition. Driver was courteous and knowledgeable. I would highly recommend Montway Auto Transport and will definitely be using Montway again, for my transport back to Texas. Great service.

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    Response from Montway Auto Transport

    Thank you for your fantastic review! We're thrilled to hear that your vehicle was picked up and delivered on time, in perfect condition, and that our driver provided excellent service. We truly appreciate your recommendation and look forward to assisting you with your transport back to Texas!

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    PriceStaffRatesFollow-Through

    Reviewed Dec. 3, 2024

    This was my second time using Montway and just as the first time, they exceeded expectations! Driver was diligent, and careful loading my three vehicles and delivering them. Delivery was as promised and the price was more reasonable than other quotes I'd gotten. I would highly recommend Montway to anyone looking to have their vehicle(s) transported! Thank you team.

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    Response from Montway Auto Transport

    Thank you for your continued trust in Montway! We’re so glad to hear that we exceeded your expectations once again and that you were happy with our service and pricing. We appreciate your recommendation and look forward to assisting you again!

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    Staff

    Reviewed Dec. 3, 2024

    Very professional service. My vehicle was picked up in Spokane and delivered within three weeks to my new home in North Carolina. Would definitely recommend Montway Transport. They kept me informed from time of pickup until delivery. Thank you so much Montway Transport for the excellent service and care of my vehicle.

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    Response from Montway Auto Transport

    Thank you for your kind feedback! We're glad to hear that your vehicle was delivered safely and on time, and that you were kept informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

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    PriceStaffRates

    Reviewed Dec. 3, 2024

    The driver is so nice. I Zelle $$$ to the drive account. The driver delivered my car to my front door garage. I am not at home at that time. The driver contact me and sent with the picture of my car. Price kind of a bit higher than other companies. Overall Montway is a trustable auto transport.

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    Response from Montway Auto Transport

    Thank you for your feedback! We’re glad to hear that the driver provided great service and that your car was delivered safely to your doorstep. We appreciate your trust in Montway and will continue to work hard to maintain that trust.

    We look forward to assisting you again in the future!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 3, 2024

    Great communication every step of the way. Pickup was exactly on schedule and drop off was very quick. Driver was excellent with a great customer service attitude. I felt that my car was in safe hands the entire time and the price was very reasonable. I was very happy with the experience and would recommend it to others.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We're thrilled to hear that you were happy with the communication, timely pickup and delivery, and the excellent service from our driver. Your satisfaction and recommendation mean a lot to us, and we look forward to assisting you again in the future!

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    Staff

    Reviewed Dec. 3, 2024

    I have used this company about 4 times and has recommended that to friends of mine and they were very happy with them. I would highly recommend them to anyone. They were very accommodating, friendly, and were very supportive and treated my car and truck as if it were their own.

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    Response from Montway Auto Transport

    Thank you for your continued trust in Montway! We’re thrilled to hear that you and your friends have had great experiences with our team. We take pride in treating every vehicle with the utmost care and are grateful for your recommendation.

    We look forward to assisting you again in the future!

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    PriceStaffRatesTransparency

    Reviewed Dec. 3, 2024

    The pricing was transparent and the booking process was very easy. The driver contacted us to alert us he was caught in bad traffic and kept us informed of the ETA. Pickup was easy and he was friendly and professional. On the receiving side our son was very pleased with the service he received and was extremely complimentary about Wolesyn, the Driver.

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    Response from Montway Auto Transport

    Thank you for your kind feedback! We’re glad to hear that the booking process was easy and that the driver kept you informed throughout the journey. We’ll be sure to pass along your compliments to Wolesyn. We appreciate your trust in Montway and look forward to assisting you again in the future!

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Nov. 24, 2024

    Montway did a great job. They kept me posted at all times. When you're waiting for something, and you're sending your very expensive vehicle and wondering where they are, it's not so much fun, but they took care of all that. They came in on what they said it was gonna cost. It was great. I felt safe. I felt confident. Everything was fine with the car. Never feels inexpensive, but it was certainly not outside of what I paid in the past. The dispatcher and the driver deserve some real recognition. They were great.

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    Response from Montway Auto Transport

    Thank you for your detailed and thoughtful review! We’re so pleased to hear that our communication, pricing transparency, and the professionalism of our team met your expectations. It’s great to know that your vehicle arrived in perfect condition and that you felt confident throughout the process. Your trust means a lot to us, and we appreciate you choosing Montway Auto Transport. We're here anytime you need us!

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    Reviewed Nov. 24, 2024

    I heard Montway did a lot of transport for the military, and I figured they must be pretty decent because they wouldn't wanna lose a big contract with the military. So they would probably perform in good style. It was a little disconcerting because they couldn't tell me until the very end when the car would be picked up. I had to make a plane reservation, and I was depending on them to be there before I had to go to the airport. But I didn't hear that till a couple of days before. So I was just a little nervous that I didn't know beforehand. It was fine. I couldn't believe they got across the country in two and a half days. So it was cool.

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    Response from Montway Auto Transport

    Thank you for sharing your experience. We’re glad to hear that the quality of service and the speed of delivery met your expectations. We understand the stress of coordinating travel and apologize for any uncertainty with the pickup date. Your feedback helps us improve, and we’ll work on providing more clarity in the scheduling process. We appreciate you choosing Montway and are here if you need us again!

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    Reviewed Nov. 24, 2024

    I needed a transport service because I bought a car from the mainland and had to ship it over to the island. I looked at reviews and went with Montway. My interactions with the sales representative and the customer service experience were good. They told me exactly what they were gonna do. The date they said they were gonna pick it up and drop off, which actually happened. They were able to answer all of my questions.

    The quote that I received was fair. Pickup and delivery were very easy. They picked my car up in an open trailer. If a friend asked about my experience with Montway, I’d recommend they use them.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Montway was excellent, from the timely pickup and delivery to the straightforward process. We’re also glad the pricing felt fair and that our customer service met your expectations. Your recommendation means a lot to us, and we’re here to help whenever you need us again!

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    PriceStaffRates

    Reviewed Nov. 24, 2024

    Montway was one of the top-rated companies I compared and the prices were good. I was gonna go with a different company, but Montway quoted a cheaper price initially. The transport was across the country. The driver was as good as it could be. They texted me, picked it up on a Tuesday and then it arrived on Friday or Saturday. Everything was pretty straightforward. I was pleased with it.

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    Response from Montway Auto Transport

    I recently used Montway Auto Transport after researching top moving companies online. Montway stood out with strong ratings and competitive pricing, offering me a quote that was lower than other companies I considered. I was transporting my car across the country and was impressed with the swift and seamless process. The driver communicated effectively through text and delivered the car just a few days after pick-up. I found the entire process straightforward.

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    Reviewed Nov. 24, 2024

    Montway was excellent. When I called them, they gave me a better discount. They brokered it out to a guy from Massachusetts. They picked up the vehicle when they said they would and dropped it off in Florida like they were supposed to. The vehicle arrived in perfect condition. I loved Montway that I’ll be calling them again to pick up my vehicle

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    Response from Montway Auto Transport

    Thank you for your review! We're delighted to hear that your experience with Montway was positive and that your vehicle arrived safely and on time. We appreciate your trust in us and are glad we could provide a hassle-free transport experience. We look forward to assisting you with future services!

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    Customer ServiceStaff

    Reviewed Nov. 23, 2024

    I transported a vehicle for around 2,000 miles, from Tennessee to California. And I used Montway because when I looked them up online, I saw that they have good reviews. 

    Setting up the transport was very easy. And the driver was pretty good. He was delayed, but he did message me that he would be late. So, the whole process was very smooth and very good.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re glad to hear that your vehicle transport went smoothly and that communication with the driver was clear. We appreciate your positive feedback and are here to assist you whenever you need us again!

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    Staff

    Reviewed Nov. 23, 2024

    A neighbor recommended Montway to me. My experience setting the transport up was very good. The transport organizer was very easy to work with. It was a 1,200 mile trip, and it took three days to get down there. I was on the pickup and delivery side of the trip. Pickup was on the side of the road in a very accessible location, and same with the drop-off. They gave me a location in a parking lot to meet them. The driver knew his truck inside and out and knew the way to put the vehicle in so that it would be protected. Very professional, he was great.

    Got the call about a half an hour out before the drop-off. Told him where I'd like to meet. He had the address and all that. And so I just, again, met him in a very public area even though he would have driven it right to the house if I wanted him to, but I didn't. The vehicle was in good condition when it got to me. Needed a wash, but no dings, no hits, no nothing. I highly recommend Montway.

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    Response from Montway Auto Transport

    Thank you for your detailed review! We're so glad to hear that your transport experience went smoothly and that the driver provided excellent service. It’s great to know your vehicle arrived in great condition and that our communication met your expectations. We truly appreciate your recommendation and are here to assist you anytime!

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    Reviewed Nov. 23, 2024

    I looked on the internet and Montway had the best reviews, so I decided to go with them. Customer service was very nice and helpful. The quote that they provided felt like it was very reasonable. Shipping two cars across the country was definitely cheaper than using a moving pod.

    The drivers were very nice and professional. I had an all-around positive experience with them, and they delivered the car quickly and efficiently.

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    Response from Montway Auto Transport

    Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, professionalism, and efficiency exceeded your expectations. It’s great to know your cars arrived on time and in good condition, and that the pricing felt reasonable. We appreciate your high recommendation and look forward to assisting you again in the future!

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    Reviewed Nov. 23, 2024

    My son was relocating to Tempe, Arizona and didn't wanna drive the car across the country. I did a Google search and Montway was ranked as one of the top-ranked auto transport companies. They were also priced quite competitive with a couple of other places.

    They reached out via email first and then by phone. We talked through the process, and then she got it scheduled for transport. I paid a deposit, and then they sent me regular email updates after that. I did it probably six to eight weeks ahead of when I needed it. They were pretty clear about the fact that until a driver was assigned, there wouldn't be any additional communication.

    I reached out to them once to tell them I decided to change it from a pay-in-cash option to a pay direct or pay via credit card, which only saved $50, and I wasn't gonna be there when the vehicle was delivered. So, they switched that over for me, no problem.

    They reached out probably about three or four days before the vehicle was scheduled to be transported to say, "Hey, this is where you need to drop the vehicle off at to get it picked up."

    Once they picked it up, it took maybe three, four days tops, to transport it to my son. They were actually a day or two ahead of what they had estimated. We flew out there with him and saw it when we got out there. The vehicle was in great condition, no complaints.

    They brought it exactly to where I asked them to. We actually didn't arrive until a day later. They dropped it off at the hotel we were checking into. They went in and gave the keys to the front desk. When we arrived a day later, I just paid the parking to the front desk of the hotel. I was really impressed with their service. They were really good and the whole process was pretty seamless.

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    Response from Montway Auto Transport

    Thank you for your thoughtful review! We’re delighted to hear that your experience relocating your son’s vehicle to Tempe was seamless and efficient. It’s great to know our communication, flexibility, and timely delivery exceeded your expectations. We’re glad the vehicle arrived in excellent condition and appreciate your trust in us. We look forward to assisting you again in the future!

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    Reviewed Nov. 23, 2024

    My husband was taking a classic car to a car show in Texas, and we needed it hauled. I found Montway by doing an internet search and calling a number of different carriers. Price was a reason why we went with them, but not exclusively. They had better experience, were extremely polite, and were able to answer my questions better. Because I’ve never hauled a car before, I asked a lot of stupid questions. They never made me feel like I was asking stupid questions. I also didn’t feel like I was getting a different answer every time I talked to somebody. Some of the companies I talked to felt like they were gonna say whatever it was that I needed them to say to get the deal. Plus, I did a lot of research online, and so far, Montway had the best reviews.

    The driver picked up the car at our custom shop. On the delivery end, they had to go to a sort of cul-de-sac in a neighborhood in the country. They pulled in and made a point of not blocking our driveway and the driveway across the street. They could not have been nicer. They inspected the car just to make sure everything was okay and wiped it down. We could not have had a better experience. We would tell people to call Montway if they ever need to have a car hauled.

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    Response from Montway Auto Transport

    Thank you for sharing your feedback! We’re thrilled to hear about your exceptional experience with Montway Auto Transport. It’s wonderful to know our transparency, expertise, and customer-first approach stood out to you.

    We’re especially glad our driver accommodated your cul-de-sac location while ensuring a smooth and professional delivery. Attention to detail, like meticulous inspections and respecting your neighborhood, is what we strive for.

    Your recommendation means the world to us, and we’d be honored to assist with any future transport needs. Best wishes for continued success at car shows!

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    Reviewed Nov. 22, 2024

    I used Montway to transport my personal vehicles from New Hampshire to Florida. The quote and the customer service were excellent. I really didn't use the website. I was able to talk to a human being.

    They’re professional and very obliging. They listened to what you had to say and didn't rush you on the phone. They called you back and followed up on everything.

    They stayed in contact with us when they got close to the destination. They were on time. The driver was good, and the condition of the cars was perfect.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re thrilled to hear you were satisfied with Montway’s service and our team’s attentiveness and professionalism. It’s great that the process was smooth, with accurate pricing, punctual delivery, and excellent care for your vehicles.

    We appreciate your trust and are here for any future transport needs!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 10, 2024

    Montway was recommended to me by a friend. I moved from state to state. I asked for a quote, they gave me the quote, and then we arranged the whole thing. I thought the quote was reasonable. The drivers who picked up the vehicle and delivered it for me were nice. It was a very quick transport.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're glad to hear that the recommendation from your friend worked out well, and that our customer service and drivers met your expectations. It's great to know the transport was quick and smooth. We appreciate your trust in Montway and look forward to serving you again in the future!

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    Customer ServiceCoveragePriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed Nov. 7, 2024

    I had used Montway before and it was a good experience, so I went with them again. But this time I had a really bad experience. I paid for a premium service that would be door-to-door for a brand-new car. They ended up sending a tow truck that damaged the car. That brought it to their long-haul shipping center, and that was then shipped to me. The driver for the long haul was really nice, and I liked him. He pointed out the damage to the car, and I appreciated that. Also, there was a guaranteed pick-up within a two-day period, and they missed that.

    Even though they refunded me for the premium service, I’m not happy at all. There is an insurance settlement, but it’s difficult because I don’t really wanna take apart a brand-new car to fix scratches. Because of my experience, I would never use a shipping company again for a new car. I also would make every effort not to use a shipping company at all. I don’t believe that Montway is dramatically worse than anybody else. I think they’re all bad.

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    Response from Montway Auto Transport

    Thank you for sharing your honest feedback. We sincerely regret that your recent experience with Montway Auto Transport did not meet expectations, especially after a positive prior interaction. We understand the frustration caused by the damage to your new car, the missed pickup window, and the challenges surrounding the insurance settlement.

    While we’re glad our team refunded the premium charge and provided compensation, we understand it doesn’t fully resolve the disappointment. Your insights are invaluable, and we’ll use them to improve our processes and better serve our customers in the future. If you have further concerns, we’re here to assist.

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    Reviewed Nov. 7, 2024

    I first heard about Montway Auto Transport on the internet. I move a lot of cars from New York City area to Florida. I looked at three different companies before I made a decision to go with Montway. The deciding factor was availability.

    There were two cars to be moved. I needed to bring one from New Jersey to Florida and one from Florida to New Jersey. There was a lot of confusion. They didn't wanna book the second trip, then they didn't know if they could do it. It was just back and forth, back and forth. I kept calling them and then they rebooked it.

    They had two different drivers. The problem we had is, the Florida location only holds one car at a time. So they wouldn't confirm to the second load. It was bad. They finally worked it out with a second driver, who came two days later.

    I had it all set where the guy could pull right down a main drag. The car was ready for him. And the second car down here was ready for him on a main drag with plenty of parking. There was a scheduling issue in the office. And it wasn't the drivers. It was the office. My interactions with the driver both times they came out were fantastic.

    They loaded and inspected the vehicle, inspected the vehicle perfectly, exactly what I wanted. The drivers were perfect. The loadings were perfect. They were very careful. Everything was perfect, except for the phone calls with the corporate office.

    The original pickup for each one was scheduled to take three days. It was fine. The quote and the final price didn’t differ at all. If you're shipping one car, they're fine. If you're doing a round trip, it's a little rough.

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    Response from Montway Auto Transport

    Thank you for sharing your experience and for your valuable feedback. We’re glad to hear that the drivers provided excellent service and handled the vehicle transports with care. We apologize for the confusion and delays caused by the scheduling and coordination on our end, and we appreciate your patience throughout the process. Your comments will help us improve our communication and logistics for future shipments. We appreciate your recommendation and look forward to serving you again under smoother circumstances.

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    Reviewed Nov. 7, 2024

    I was looking to move a car from Florida to Vermont. We drive up in an RV because we have six dogs. So, we did wanna bring a car with us. So, we decided, “Let's ship it up there.”

    We've now done that for the past three years. But this year, we had a little bit of a bad experience because we were supposed to go up a week before Labor Day. And it's usually not a problem for the driver to contact me and to pick up the car early in the week.

    So, when Wednesday noon came, and there still wasn't a driver assigned. I started getting on the phone and said, “Look, do you have a driver for me?” And they said, “No.” So, I said, “Okay. We have to postpone.” So, I had to postpone my trip to Vermont for two weeks because they didn't have a driver and it was gonna screw everything up. And I wasn't gonna drive up there on Labor Day weekend. So, I wasn't really happy about that.

    The process is fine as long as we get a driver. I think now they have a new program that says “Guaranteed delivery and pick-up”. Well, they didn't have that then. If it was guaranteed, it would have been better.

    For my purposes, I wanna see the car off from Florida. And I can drive around with the RV up there for a few days. I don't need it up there immediately. But last year, it was two weeks before it got up there. And then two weeks, the 14th day, I get a text at 4:30 in the morning from the guys saying, “your car battery is dead. And we don't know how to open your hood.” Great. That was wonderful.

    I had no problem with the pick-up. They had to meet me up at the local food store. Where I live, we have some low hanging trees. So, if you've got an open vehicle like that, no, they can't get in here. Sometimes I have trouble getting my RV out of here with the trees. But that's not a problem. It's just a short distance away.

    I have no problem with the price. The quote was exact. We arranged payment. And we were charged when the driver was assigned. And that was fine.

    I have one of these SunPass things from Florida, that the thing must have been on the top of the truck. And it went through the tolls, and I got charged. That's something Montway should tell people upfront, but they don't.

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    Response from Montway Auto Transport

    Thank you for sharing your detailed experience. We’re sorry to hear that the recent transport didn’t go as smoothly as your previous ones, and we understand how frustrating the delay and other issues were. We truly appreciate your loyalty over the years and will take your feedback into account to improve our scheduling and service consistency. It’s great to hear that, despite these challenges, the pickup and overall pricing were to your satisfaction. We’ll work on making the process smoother for future shipments and hope to earn back your full trust. Thank you again for your continued support.

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    Reviewed Nov. 7, 2024

    I shipped my car from Colorado to South Carolina August 2024. Montway Auto Transport did exactly what they said they would do for me; I had talked to other companies about shipping my car, but they could not deliver for me in a timely manner. Montway picked up on time and deliver on time without any incident. If I ever have to ship a car again, I definitely would use Montway without any hesitation!

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    Response from Montway Auto Transport

    Thank you for your feedback! We’re thrilled to hear that your experience with Montway was smooth and timely. We strive to meet our customers' expectations, and it’s great to know we were able to deliver on both pickup and delivery. We appreciate your trust and would be happy to assist you again whenever you need auto transport in the future!

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    Reviewed Nov. 7, 2024

    I was relocating, and I was referred to Montway. I didn’t compare other companies, since I wanted to use someone that somebody already used.

    The transport distance was nine hours. It was scheduled to take anywhere from 3 to 5 days. But they got it, he drove it straight through. Setting up the transport was very simple. They're very detailed, letting you know you need to give them the exact location of the pickup and drop-off. And they're flexible. You can change the pickup or drop-off location -- I changed my pickup two weeks before they were coming. So they're real flexible.

    The rep’s knowledge and expertise were great. The quote they provided was fair, but it did change when I changed my pickup location. Went up 50 more dollars or something. I think you had to pay a deposit when they pick it up, and you pay the remaining balance when they drop it off, in cash.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're glad to hear that Montway made your relocation process smooth and stress-free. It’s great that the transport went directly through, and we’re happy our customer service team was able to accommodate your needs with flexibility and clarity. We strive to keep things simple and transparent, and we appreciate your feedback on the entire process. If you need our services again in the future, don’t hesitate to reach out! Safe travels!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 7, 2024

    After comparing quotes from three auto transport companies, I decided to use Montway because it seemed like a reasonable price. Set up was pretty easy. The drivers were very punctual and effective. The delivery was a day earlier than the timeline they gave me. The cost was reasonable for the quality of the service. I don’t have any negative comments or suggestions for improvement. Overall, I was very satisfied.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience! We're thrilled to hear that the service met your expectations and that everything went smoothly, including the early delivery. We aim to provide reliable and efficient service, and it’s great to know that you were satisfied with both the pricing and the quality of transport. If you ever need to transport another vehicle, we’d be happy to assist you again!

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    Customer ServiceContract & TermsPriceStaffRates

    Reviewed Nov. 7, 2024

    I chose Montway over other companies because of the rating. I shipped a Mercedes-Benz 1,000 miles. Customer service was pretty good when setting up the transport. The quote was reasonable and didn’t differ from the final cost.

    The driver was good. There was nothing bad about it. The transport took four days from beginning to end. That was a little longer than I expected, and cost me a day on a rental car. But I was able to meet the driver at the specified location. No changes there, so it worked out.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway Auto Transport. We’re glad to hear that the process went smoothly and that you were satisfied with the customer service and the final cost. We apologize for the extra day of wait time, and we understand how that can be inconvenient. If you ever need to ship another vehicle, we’ll strive to meet your expectations on timing and provide the same level of service.

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    Reviewed Nov. 7, 2024

    Picking up of car in Florida. My part of this was the car being delivered. (Delivered on 9/9/24) no problem, it was perfect. The problem was the picking up of the car, this was to be on 9/6/24. The man took a day off, but you did not pick up till 9/7/24. I think this was very unfair to him. That is my take on this matter.

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    Response from Montway Auto Transport

    Thank you for your feedback. We apologize for the delay in the pick-up process and understand your frustration. We strive to ensure timely and reliable service. In auto logistics, schedule changes can occur for a wide variety of reasons. Please note that the pickup date was estimated for 9/6, not guaranteed. We're glad to hear the delivery went smoothly, and we appreciate your understanding of the situation. If you have any further concerns, please don't hesitate to reach out.

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    Customer ServicePunctuality & SpeedValueFollow-Through

    Reviewed Nov. 7, 2024

    My enclosed transport Nashville, TN to Fairfield, CT was on schedule, good value, with good communication throughout the process. One glitch; pickup delayed half a day due to lift gate failure to operate. All else as promised.

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    Response from Montway Auto Transport

    Thank you for your feedback! We're glad to hear that your transport from Nashville to Fairfield went smoothly overall and that the communication met your expectations. We apologize for the delay caused by the lift gate issue, and we appreciate your understanding. If you need assistance with anything else or have more feedback, feel free to reach out!

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    Punctuality & SpeedStaff

    Reviewed Nov. 6, 2024

    They were extremely communicative and punctual with their deliveries. Both drivers taking great care and attention to providing great, professional service. I would use them again and recommend them to anyone needing a great transport company. Thanks to Montway for providing great, professional service. Both vehicles were done across multiple states.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience! We're thrilled to hear that both drivers provided professional service and took great care with your vehicles across multiple states. We truly appreciate your trust in Montway Auto Transport and your recommendation. If you ever need transport services again, don't hesitate to reach out!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Nov. 6, 2024

    Transported Car from Austin to Tucson. Great customer service getting the booking. Fair price, really competitive. Easy to schedule and good availability for the time that I needed. Truck came on time to pick up car and delivered it without issues. I will recommend it to a friend. I will use it in a future for my other vehicles.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're glad to hear that Montway provided you with great customer service, fair pricing, and timely delivery. Your satisfaction is important to us, and we truly appreciate your recommendation. We look forward to assisting you with future vehicle transports.

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    StaffRates

    Reviewed Nov. 6, 2024

    Montway transported my little 1941 Bantam Coupe from Glendale Arizona to Ferndale Washington without a single problem. They picked up the vehicle on time and notified the seller when they would arrive and met that commitment. They me in the loop as to when the car would arrive and notified me a day before the car would arrive and advised me of the arrival 20 minutes before the actual arrival. I can not think of a better outcome on any phase of the transportation. I would HIGHLY recommend Montway Transport to all my friends and anyone interested in transporting a vehicle. They did an OUTSTANDING job.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience! We’re thrilled to hear that Montway provided exceptional service with the transport of your 1941 Bantam Coupe. It's great to know that everything went smoothly from pickup to delivery, and we truly appreciate your recommendation. If you need our services again in the future, we'll be here to help!

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    Staff

    Reviewed Nov. 6, 2024

    My car was transported from northern New York on the Canadian border to Sarasota, Florida. I had only had the car for three months so was wanting it to be treated carefully… It was. I felt the transport driver treated my car as if it were his. He fell in love with it as I had.

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    Response from Montway Auto Transport

    It’s wonderful to hear that your car was treated with such care during its transport from northern New York to Sarasota! It sounds like the driver truly understood the importance of your vehicle and went above and beyond. Thank you for sharing your experience! If you need vehicle transport again, we’d be happy to help.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 5, 2024

    All steps in securing transport for my vehicle from Florida to Vermont were quick and easy. In addition, the cost was reasonable. One of the most outstanding aspects of the transaction was the interaction with the driver of the transport who was accurate, prompt, friendly and efficient. He delivered the vehicle exactly when he said he would and kept me informed of his progress. I highly recommend Montway.

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    Response from Montway Auto Transport

    It’s great to hear that your experience with Montway was smooth and efficient from start to finish! It sounds like the driver really made the process seamless by being communicative and reliable. Thank you for the recommendation, and we’re glad everything went well with your vehicle transport!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Nov. 5, 2024

    The first car shipped from Texas to Nevada was a 5 star experience! They picked it up on the first day, and it got there in 3 days. Super impressed. The second car was picked up 2 weeks later from Texas to Nevada. It was picked up on the last day promised, and delayed on arrival due to weather. The driver was not communicating with us and we had to continually call for updates. Not impressed, but the car arrived undamaged.

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    Response from Montway Auto Transport

    It’s great to hear that your first experience with Montway went smoothly, with timely pickup and delivery! However, I can understand your frustration with the second transport, especially regarding the lack of communication. Weather delays can be unpredictable, but staying informed is key. It’s good to hear that the car arrived safely in the end, though. Thank you for sharing both sides of your experience—it helps us understand how things went for you overall!

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    PriceRatesTransparency

    Reviewed Nov. 5, 2024

    From beginning to end the process was easy, the transport company did a fine job on delivery, and a fair price. Auto was delivered from NJ to CA without any problems. Highly recommended to use Montway Transport to ship your auto. Everybody involved with the transaction was transparent, well explained in what to expect.

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    Response from Montway Auto Transport

    Thank you for sharing your positive experience! It’s fantastic to hear that Montway made the entire process smooth, with clear communication and transparency from start to finish. Knowing that the transport from New Jersey to California went off without a hitch is exactly what we strive for. We’re glad you were satisfied with the price and delivery, and we appreciate the recommendation!

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    Punctuality & SpeedRefunds & PayoutsStaffTimeliness

    Reviewed Nov. 5, 2024

    The company got us scheduled within the time window promised and the driver was very conscientious and delivered the car on time. I subtracted 1 star because our pick up was delayed until the next day. Also we had paid for top transport but the driver had not been informed. He did accommodate us.

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    Response from Montway Auto Transport

    Thank you for your feedback. We're glad to hear the driver was attentive and that the car arrived on time. We apologize for the delay and the miscommunication about the top transport option—this should not have been overlooked. We’ll work on enhancing communication to ensure all details are in place. We appreciate your input, which helps us improve!

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    PriceStaff

    Reviewed Nov. 5, 2024

    It was easy to get signed up to transport my car. I was notified along the entire process on what was happening. The transport was courteous and professional. Thank for the great service. I would recommend Montway to anyone needing a car transported. The cost was reasonable and the breakdown of the cost factors was clear and complete.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're pleased to hear that our straightforward sign-up process, clear communication, and professional transport service met your expectations. It’s great to know you found the cost reasonable and transparent. We appreciate your recommendation!

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    PricePunctuality & SpeedBillingRatesCommunication

    Reviewed Nov. 5, 2024

    Montway communicated with me often to keep me informed of any changes in their schedule for pickup, and the man who delivered my car also communicated well with me. My car was in good condition at delivery. The price was clear from the beginning, and I could pay with my Visa credit card.

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    Response from Montway Auto Transport

    Thank you for your feedback! We're glad our communication kept you informed throughout the process and that the delivery met your expectations. It’s great to hear your car arrived in good condition and that you found our pricing clear and payment options convenient. We appreciate your trust in Montway!

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    Punctuality & SpeedStaff

    Reviewed Nov. 5, 2024

    I was very pleased with the services I received. I placed my order for pick on Wednesday and car arrived 2 days later. Fast delivery. The driver communicated with me when picking up vehicle and when he would be arriving. He accepted cash on delivery. And he made the drop off very convenient.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're delighted to hear that the quick delivery and driver communication met your expectations, and that the drop-off process was convenient. Your satisfaction with our services is truly appreciated, and we’re here to help with any future needs.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2024

    Great communication. Driver was professional even when he had to take a 4 hour detour bc of forest fires. He didn’t complain and was kind. Car arrived on time and driver was easy to communicate with on the delivery end (not sure if same driver). Was sending a car to my daughter in college.

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    Response from Montway Auto Transport

    Thank you for your feedback! We're glad to hear the driver’s professionalism shone through, even with unexpected delays, and that communication was clear throughout. It’s great to know the car arrived on time for your daughter. We appreciate you choosing us for such an important transport!

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    Customer ServiceStaffFollow-Through

    Reviewed Nov. 5, 2024

    I had a great experience with my delivery and driver. My vehicle was delivered as promised. The vehicle was intact and in great condition. There some mechanical problems with the driver's vehicle, but he made sure to keep communication throughout the delivery. This was a great experience and delivery service.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're thrilled to hear your vehicle arrived as promised and in great condition. We appreciate your understanding regarding the driver’s mechanical issue and are glad communication was maintained throughout. Your positive feedback means a lot to us—thank you for choosing Montway!

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 5, 2024

    We've used Montway multiple times and we are so pleased with their service! Sometimes the drivers don't speak English very well but they are always polite and try so hard to communicate effectively. The company is fast and the drivers are reliable. Chat/phone customer support is excellent, they get me to a live person almost immediately. Thank you for being an honest and safe company to ship our classic vehicles around the country!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your continued trust in Montway Auto Transport! We’re thrilled to hear about your satisfaction with our reliable service, quick support, and polite drivers. We truly appreciate your understanding and are proud to help transport your classic vehicles safely across the country. Thank you for your kind words—we look forward to assisting you again!

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    Customer ServicePriceStaffRates

    Reviewed Nov. 1, 2024

    I recently used Montway Auto Transport to move my car from Indiana to California. I had researched about five different transport companies before choosing Montway. Their positive reviews, competitive pricing, and excellent timing influenced my decision. The customer service was commendable, although I can't remember the representative's name, he handled everything smoothly.

    I compared the quote with other companies and it was almost reasonable. It wasn’t too much and was within the limit. The quote I received at the beginning was accurate and remained the same at the end, without any surprises. Delivery was timely and my car arrived in perfect condition, including personal items stored in the trunk. Communication with the driver was good; he met me in a large parking lot a short drive from my home to load the vehicle.

    In comparison to other companies, I found Montway to offer reasonable pricing for high-quality service. I would definitely recommend them and believe they should continue the good work they're doing. Overall, I'm satisfied with my experience.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway Auto Transport! We’re thrilled to hear our pricing, service quality, and timely delivery met your expectations. It’s great to know your car and personal items arrived safely, and the process was smooth from start to finish. We appreciate your recommendation and look forward to assisting you again in the future!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 31, 2024

    I recently had a car transported for me by Montway Auto Transport and wanted to share my experience. I needed a transport service because I purchased a vehicle from out of state, which was several hours away. Initially, when I was deciding on a company, I chose Montway mainly because they had the most reviews when I did my online research. I didn't have any personal recommendations, so their strong online presence stood out.

    Working with Montway was a positive experience despite some delays that were due to the dealership's mishaps, not Montway's fault. They were incredibly accommodating in adjusting the transport schedule multiple times due to these delays. I appreciated that Montway kept me informed at each step, letting me know the schedule and who would be handling the pickup.

    The delivery process was exciting. Although it came late at night over a holiday weekend, the transporter reached out to confirm I was okay with the timing. I was worried about logistics because the transporter spoke no English, which was a bit challenging, but eventually, everything went smoothly. The vehicle arrived in perfect condition, even though it was late and dark. I had no issues with its state upon arrival when checked with a flashlight.

    Considering the logistics and costs involved, hiring Montway made sense for me. Ultimately, I gave them five out of five stars because, although there were minor issues with communication, the service provided was worth the price. I would definitely recommend them to others in similar situations.

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    Response from Montway Auto Transport

    Thank you for your feedback! We’re glad Montway could accommodate the dealership's delays and keep you informed throughout. Despite the late-night delivery and language barrier, we’re thrilled your vehicle arrived in perfect condition. Your five-star review and recommendation mean so much—thank you for trusting us with your transport needs!

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    PricePunctuality & SpeedOnline & AppRates

    Reviewed Oct. 31, 2024

    I needed a transport service to get my car from California to Maryland and found Montway Transport Service online. I only looked at one other company before choosing them. I drove the car to a nearby street that could accommodate the truck. The delivery was quick, made in just one day. The quote I received was accurate to the final price. Overall, the service worked well for me.

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    Response from Montway Auto Transport

    Thank you for choosing Montway Auto Transport! We’re glad to hear the process was smooth and that your delivery from California to Maryland was quick and efficient. It’s great to know the final price matched your quote and the service met your needs. We appreciate your feedback and look forward to assisting you again!

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    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Oct. 20, 2024

    I recently used Montway Auto Transport for a cross-country move because we needed to transport a lot of our belongings using a moving truck and had no other way to transport my car. I learned about Montway from a friend and chose them because of their high ratings. I didn't even research other companies.

    My experience with their customer service was exceptional. They were prompt in communication and kept me informed about my car's location and expected delivery time. I contacted them once, and someone responded right away, which is rare in customer service.

    The pricing was surprisingly reasonable for such a long distance. I expected to pay more, but the quote was excellent. The best part was the patience they showed when I was late getting to the delivery point. They waited without any issues.

    Overall, my car arrived intact, and the service exceeded my expectations. I would definitely recommend Montway Auto Transport.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re delighted to hear that our service exceeded your expectations and that our team was able to make your cross-country move smoother. It’s great to know our communication, patience, and reasonable pricing stood out during such an important transition. We appreciate your recommendation and look forward to assisting you again in the future!

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    Customer ServicePriceStaffTransparency

    Reviewed Oct. 18, 2024

    I shipped a car for my son using Montway Auto Transport. I don't have much personal experience with it as my son was the one who needed the car shipped to the East Coast, but I can share that the process seemed seamless from what I observed. Before choosing Montway, I researched two different companies and chose Montway because they were very responsive, replying right away.

    I didn't communicate with any customer service representative over the phone, but there were multiple emails that kept us updated on where the car was. I thought the quote they provided was fair, and I was satisfied with the service received from Montway Auto Transport.

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    Response from Montway Auto Transport

    Thank you for sharing your feedback! We’re glad to hear that Montway’s responsiveness and regular updates made the process seamless for shipping your son’s car to the East Coast. It’s great to know you were satisfied with the fair pricing and overall service. We appreciate your trust in us and look forward to assisting you again in the future!

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    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed Oct. 18, 2024

    I was referred to Montway by a friend who couldn't handle my transport needs himself. The transport setup was seamless, with excellent communication from the company. The vehicle arrived safely, and there were no issues with the truck accessing my neighborhood. The quote provided was accurate with no hidden fees. I would highly recommend Montway to friends or family needing to transport a vehicle. Overall, I rate their customer service and pricing a five out of five.

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    Response from Montway Auto Transport

    Thank you so much for sharing your experience and the recommendation! We're thrilled to hear that everything went smoothly and met your expectations—from the communication to the safe delivery of your vehicle. Transparency and top-notch service are our priorities, and we’re glad it showed. Thanks again for choosing Montway!

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    Customer ServicePriceStaffRates

    Reviewed Oct. 18, 2024

    I recently used Montway's transport service to move my granddaughter's car from Texas to Las Vegas. Initially, I chose another company, but they kept rescheduling. Montway was my second choice, and their communication made a great impression on me. Setting up the transport was straightforward online, and their customer service was excellent. Although I needed to reschedule twice due to timing conflicts, they were accommodating.

    The driver who picked up the car was courteous, especially to my granddaughter who is a college student. He assisted her at the dorm and ensured that the vehicle could accommodate the allowed 100 pounds of items. When the car was delivered to my home, it was in perfect condition, and both the driver and I took pictures to confirm this.

    I'd rate the overall experience as a 5 out of 5. The website was user-friendly, and while I wasn't sure how the prices compared to others, it fit my budget. For anyone needing to transport a college student's vehicle, I highly recommend Montway based on my positive experience with their customer service and driver.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re thrilled to hear Montway exceeded your expectations for transporting your granddaughter’s car from Texas to Las Vegas. It’s wonderful that our communication, flexibility, and courteous service made the process smooth.

    We’re glad the car arrived in perfect condition and appreciate your detailed feedback about our user-friendly platform and fair pricing. Your recommendation means a lot to us—thank you for trusting Montway with such an important transport!

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffRatesFollow-ThroughHonesty & Transparency

    Reviewed Oct. 17, 2024

    I recently used Montway for a vehicle transport service during my move from Florida to California. I didn't feel like driving for five days, so I opted for a transport service. I found Montway through a YouTube ad after Google searches, which led me to positive feedback about the company.

    I called Montway, and after registering my request, they called back to gather details and provide a quote of $1,050. I asked for a $50 discount, which they granted, and we agreed on a $1,000 total. Montway fulfilled this promise without any issues.

    During the pickup, the truck driver parked the nearest he could because the truck couldn't get into the apartment complex. Despite heavy rain, the driver was very helpful. He drove me back to my place after dropping off my car, which I appreciated greatly.

    I'm really pleased with Montway's service. They stuck to the quoted price without any surprises, which is a rarity based on my experiences. I read that some companies promise low quotes initially but later increase them. Montway was reliable and honest, which made me feel comfortable paying a deposit.

    Overall, I'd definitely recommend Montway. They've earned my trust by providing a service exactly as promised.

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    Response from Montway Auto Transport

    Thank you for sharing such a detailed review! We’re thrilled to hear Montway provided a smooth and honest experience for your cross-country move. From a fair and transparent quote to our driver’s helpfulness during pickup, it’s great to know that everything met your expectations. Reliability and trust are our top priorities, and we’re so glad you felt comfortable throughout the process. Thank you for choosing Montway, and for the recommendation! Safe travels!

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    PricePunctuality & SpeedOnline & AppStaffBillingRates

    Reviewed Oct. 17, 2024

    I recently had a vehicle transported from Florida, and my daughter found Montway online due to their positive reviews. She handled the booking and payment through their website, which went smoothly overall. We did encounter a hiccup when the first driver arrived without notifying the dealership, resulting in a rescheduling. However, the issue was resolved quickly, and the new driver handled everything perfectly, delivering the car in great condition within a couple of days.

    The price quoted to us was accurate, and there were no discrepancies with the final cost. Based on this experience, I would highly recommend Montway to friends or family needing vehicle transport.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We're glad to hear that despite the initial hiccup, everything was resolved smoothly, and the vehicle arrived in perfect condition. Providing an accurate quote and delivering reliable service are top priorities for us, so it's wonderful to know we met your expectations. Thanks for choosing Montway, and for the recommendation!

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 17, 2024

    I chose Montway Auto Transport because I received a referral from my family, who had a positive experience with them. I needed an auto transport service because my daughter was moving across states, and the distance was too far for her to drive.

    My experience with their customer service was straightforward. I was given a phone number by my family and contacted them, explaining where we needed the vehicle moved. They informed me that I didn't have to pay anything upfront to reserve a spot. Once a driver was assigned, I was to make a down payment, and the rest of the payment would be due upon delivery. The process was simple and easy to follow.

    The price quoted to me seemed fair, and the service quality was excellent. The transporter was very flexible, accommodating several changes we had to make due to moving issues. They were extremely cooperative with timing, and overall, I was very satisfied.

    I can't recall the driver's name, but he provided excellent service. He kept us informed about the car's location and was punctual, even after we made schedule adjustments. I would highly recommend Montway Auto Transport and would give them a five out of five.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re so glad to hear that the process was simple and flexible, and that our team was able to accommodate your schedule changes. It’s great to know the service met your expectations, and we truly appreciate your family's referral. Your feedback means a lot, and we’re thrilled to have earned your trust. Thank you for the 5-star rating and for recommending Montway!

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    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 17, 2024

    I recently used Montway Auto Transport to move my daughter's car from Florida to Massachusetts. I did it all online. The driver who delivered the vehicle was very pleasant and personable, which I appreciated. While the pick-up was sooner than expected and the drop-off was later, it wasn’t a major issue. I felt that the price I paid was fair in relation to the quality of service received. Overall, I was very satisfied with the experience.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re happy to hear that the driver was pleasant and that you felt the price was fair for the service you received. While timing can sometimes vary, we’re glad to know it wasn’t a major issue for you. Thanks for choosing Montway Auto Transport, and we appreciate your positive feedback!

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    Customer ServicePriceRatesFollow-Through

    Reviewed Oct. 17, 2024

    I used Montway Auto Transport to bring a car up from Florida, mainly due to their competitive pricing. The customer service was good and the communication was great, which was through email. They delivered exactly as promised. The pickup and delivery were smooth, with my car arriving on time right at my house, which was very convenient. The quote I received was very reasonable. Overall, I would highly recommend Montway to friends due to their great service. I'll definitely give them a five-star rating for the experience!

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    Response from Montway Auto Transport

    Thank you for the fantastic review! We’re thrilled to hear that you had a smooth experience with Montway, from great communication to timely delivery right to your doorstep. We appreciate your recommendation and the five-star rating. It’s always our goal to provide excellent service at competitive prices. Thanks for choosing us, and we look forward to serving you again in the future!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 17, 2024

    I chose Montway for transport service based on strong online recommendations, and I must say, my experience was excellent. The transport organizer was clear. The whole process took about five minutes. I told them what I wanted and they gave me a clear response. We've used them twice now and it was seamless each time. They scheduled the pick-up within the window we provided, and there were no issues.

    Both the driver and the service were accommodating. The driver would call ahead and suggest pick-up points that worked well given the size of their truck, and we had no problem meeting them. The vehicle condition was fine; we made sure it was ready before pick-up, and it was in great shape upon return. I'm very satisfied with the service. I will definitely use them again next summer. They gave good service. Customer service and pricing were both excellent.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great feedback! We’re thrilled to hear that your experience with Montway was seamless both times. Clear communication, flexibility with pick-up, and ensuring your vehicle’s condition was maintained are key priorities for us. We’re so happy you were satisfied with the service and pricing. Looking forward to assisting you again next summer!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 10, 2024

    There were no surprises. Excellent communication skills by their customer service staff as well as the driver. I received updates throughout the process. The driver was very professional and thoroughly photographed my vehicle. He communicated well with the receiver of my vehicle. The vehicle showed up in excellent condition which was a concern of mine. No regrets and worries.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the wonderful feedback! We’re glad to hear that everything went smoothly with no surprises, and that our communication and professionalism met your expectations. Ensuring your vehicle arrives in excellent condition is always a top priority. We appreciate your trust in us and are happy to know you had no regrets!

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    Staff

    Reviewed Oct. 7, 2024

    I would most definitely recommend Montway to anyone. The whole experience went smooth. I had to cancel two other car transports because they could never give me a date when my car would be picked up. I wish I would have went with Montway in the first place. Thank you to Alex our transport driver for being Awesome!

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    Response from Montway Auto Transport

    Thank you for your kind words and recommendation! We’re so glad to hear your experience with Montway was smooth and stress-free. We always strive to provide clear timelines and reliable service, and we’re thrilled Alex made a positive impact. We appreciate your trust in us and look forward to assisting you again in the future!

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 7, 2024

    Montway explained each step of the vehicle transport process clearly. I had a few schedule constraints due to travel. Montway first made sure they understood those constraints, and arranged things so that everything happened, on both the pickup and delivery ends of the transport, exactly as they told me it would. The only surprise to me was how quickly the delivery was accomplished. I recommend them with no reservations and I would use them again.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We're so glad to hear that we were able to accommodate your scheduling needs and that everything went as promised. It's great to know the quick delivery was a pleasant surprise! We appreciate your recommendation and look forward to assisting you again in the future.

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Oct. 6, 2024

    We bought a car in Montville, New York and I live in Washington State. The company we bought it from recommended Montway. We said to please give us someone that has a covered one, pretty good quality, and where we don't have to worry about the car getting any scratches or dents and he recommended them. The driver was awesome and was a very good communicator. He let us know that he was staying overnight and he would be in the place we were supposed to meet. Then, he called us the next morning saying he was an hour and a half out. We met him down there and it was absolutely great. We didn't have to worry about anything. The gentleman was very careful with the car and made sure we were happy before we left.

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    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re thrilled to hear that the transport went smoothly and that the driver’s communication and care exceeded your expectations. We take pride in ensuring that vehicles arrive safely and without any damage. It’s great to know you felt confident and worry-free throughout the process. We appreciate your trust in Montway and look forward to assisting you again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 3, 2024

    There was a time when they couldn't pick up the car from the address indicated. Instead, they had my daughter drive all the way to a nearby Meijer. This was in the middle of the night, but the rep assured me that they were going to be there to pick up the car right away and send my daughter home right away. I explained to them that this was a young girl and I didn't want her out by herself in the middle of the night and middle of nowhere, and they were very helpful. The car was handed to us, paid the balance, and that was it. The price was very fair.

    I appreciate the fact that the person who was handling the logistics, when the driver is gonna be there, where to go pick up your car, or where to drop off your car, was always picking up the phone. That was a big plus to me. If everybody picks up the phone, even if they tell me, "You're gonna have to drive a little bit further away from the pickup location," I'm okay with that because she and I are talking. But without anybody talking, if you're just talking to a phone or a recording, I hate that.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We’re glad our team could help in a challenging situation and provide clear communication throughout the process. We believe in being accessible and keeping our customers informed. We appreciate your trust in Montway and look forward to assisting you again!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 3, 2024

    My Montway driver was very responsive to texts and calls. He was on time to pick up the car. He answered my questions while the car was in transit. I was very happy with the experience and I will use Monty again. The price was fair and we got our car on time in great condition.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great feedback! We’re thrilled to hear that our driver provided excellent communication and that your car arrived on time and in great condition. We’re so glad you had a positive experience and look forward to serving you again in the future!

    Verified purchase
    Customer ServiceRefunds & PayoutsMaintenanceStaff

    Reviewed Oct. 3, 2024

    You did a great job on transport... The only issue I have is the rear window was broken.. It was fixed but the trim pieces, rubber around the window are missing and one strip is coming off.. Would like that to get taken care of.. I can replace them but would like your company to pay for them.. You can email me.. I have already recommended you to others. Thank You

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, and we’re glad to hear that overall, the transport went well. We apologize for the damage to your vehicle and understand your concern. Please reach out to our claims department via email, and they will assist you with the next steps. Thank you for choosing Montway!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 3, 2024

    Montway's reps were very professional. I used the chat to book the transport and it was easy. The pickup point was in Huntsville, Alabama and the delivery was in Lawrence, Michigan. They picked it up a day earlier than scheduled and they got it there in 24 hours. They were very quick. It was picked up from a family friend of mine's house because I was driving to my new home 1,000 miles away, so I wasn't going to be there for pickup. But she said that the driver was really good about it. Then, the vehicle arrived in the same condition as as when it was given to them. The cost was a little bit expensive, but the car made it here good and that's all that matters.

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    Response from Montway Auto Transport

    Thank you for your feedback! We’re glad to hear your vehicle arrived safely and on time. It’s great to know the pickup went smoothly, and we appreciate your understanding on the cost. Thanks for choosing Montway

    Verified purchase

    Reviewed Oct. 3, 2024

    My experience with Montway was very pleasant. The transport was from Boulder, Colorado to Richmond, Virginia. Everything worked out very well. I was very pleased with them. I would use them again and recommend them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words! We're thrilled to hear that your experience from Boulder to Richmond went smoothly. We appreciate your trust in us and are glad to know you'd use and recommend Montway again. Thanks for choosing us!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 3, 2024

    I always knew about Montway. I used them because I liked the third-party interaction that holds the driver accountable if they mess up. Setting the transport up was easy. I just did it over text messaging. And if I needed to talk to somebody, they would call back. It was a good experience. And then, the transporter messed up. He ran out of gas and my daughter had to drive an hour to go pick up her car. Luckily, her friend took her to do it. So, when I told them about it, they dropped the price by 150 bucks.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience! We're glad to hear that setting up the transport was easy and that our team was responsive. We apologize for the inconvenience caused by the transporter running out of gas, but we're happy we could make it right with a price adjustment. We appreciate your understanding and look forward to providing you with even better service next time!

    Verified purchase
    Customer ServicePriceRates

    Reviewed Oct. 3, 2024

    Everything was good with Montway. The pricing was fair and the communication was good. I had a great experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We're glad to hear that you had a great experience with Montway, from fair pricing to clear communication. We appreciate your trust in us and look forward to assisting you again in the future!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed Oct. 3, 2024

    My nephew said, "Try this other company." I didn't know the name of it. He gave me the phone number and it wound up being Montway Auto Transport, less expensive, and faster. They said, "Yeah, we could do that. When do you want it done?" The driver called me a total of five times. He called me the night before when he first got the job, asked me if I would like a call the following morning early when he was leaving to pick up the car down south. I said, "Sure, that's fine if you want to. I'm up early." He called me at 8:00 maybe and said he was on his way to pick up the car.

    After he picked up the car, he asked me if I thought it would be okay if he dropped it off the following morning, told me it would be in a safe facility. I said, "Sure, no problem." He brought the car. He had a jump box because the car didn't start when he picked it up. He started the car, drove it up in my driveway, made sure the key worked. Above and beyond. The only problem I had was, in the beginning, Montway quoted me a closed carrier. It was a bit more money and I said, "Okay, I'll do it." When the driver called, he said although he picked up the job, he saw that I wanted a closed carrier and one was available, but not that same day. He could have that driver call me. He was so nice on the phone and explained everything so well, I went, "No, you can do it." I'm moving up into the Pennsylvania area. I'll use Montway again to move one or two cars based on what happens when I sell the house.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing such a detailed review! We’re thrilled to hear that the experience exceeded your expectations, from the great communication to the driver going above and beyond. We understand the importance of flexibility, and we’re glad we could adjust the service to suit your needs. It’s wonderful to know you’ll consider us again for your future moves. Thanks for choosing Montway!

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 3, 2024

    Montway Auto Transport said somebody would call me.

    I talked to one of the men. He explained to me how it worked and somebody would call me. I went on trust that that was what would happen. I did not get a call. I had to call them back because I wasn't sure if it would happen. It was the first time I've done that. But I was impressed with the driver. I had already moved, and I was in Kentucky. I was going to have a friend meet the driver and open the door for him so we could get my car out of the garage. My house was empty. The movers had taken everything. The car sat in the garage. The driver called me and said he would be there at 11:00 p.m. I said, “I can't ask my friends to stay up till 11:00 p.m. to come over and meet you. If I give you the combination to the garage, can you open the garage and get the car out?” He said, “Yeah.” I said, “Take a picture after you do that where I can see that the garage door is down.” He did, and he sent it to me. He was very honest and good to do that. I wasn't impressed with the 11:00 p.m. pick-up time.

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    Response from Montway Auto Transport

    Thank you for your feedback. We apologize for the lack of follow-up communication and understand your frustration. However, we're glad to hear that the driver was professional, honest, and accommodating, especially with the unique situation of picking up the car. We appreciate your understanding and will work on improving our communication moving forward. Thank you for trusting Montway, and we look forward to serving you again in the future.

    Verified purchase
    Customer ServicePriceRates

    Reviewed Oct. 3, 2024

    Montway Auto Transport's customer service guy sounded good and trustworthy. The price quote was reasonable. He communicated well back and forth, gave me a text message. There were some gaps in some information that I needed, he gave me a call back as soon as possible. It only took three weeks for my car to come. I was pleased. It was good communication all around. There was always communication as far as when they would come, calling me when my vehicle was shipped to Hawaii, where I need to pick it up at.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We're glad to hear that the communication was clear and that your car arrived in a timely manner. We always aim to keep our customers informed throughout the process, and it's great to know we met your expectations. Thanks for choosing Montway, and we appreciate your trust in us!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 3, 2024

    I booked with Roadrunner first and they canceled on me last minute. So I decided to try Montway and they came through very quickly for me. I would recommend them. The driver was very nice.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience! We’re so glad Montway could step in and provide a quick and reliable solution. It's great to hear that the driver was friendly and made the process smooth. We appreciate your recommendation and look forward to serving you again in the future!

    Verified purchase

    Reviewed Oct. 2, 2024

    Everything with them was super easy, and real easy transaction. The vehicle arrived in pristine condition.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We’re thrilled to hear that your experience with Montway was easy and seamless, and that your vehicle arrived in pristine condition. We appreciate your trust and look forward to assisting you again in the future!

    Verified purchase
    Staff

    Reviewed Oct. 2, 2024

    The driver was good and I love him. He picked my car up that Friday when they said he would do it. He told me he was gonna bring it to me that Monday, and he did. I paid $1,200 for the transport, and the experience went well. I have other people who have been using Montway as well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience! We're glad to hear the driver was dependable and kept you informed throughout the process. It’s great to know that the transport went smoothly and that your car arrived as promised. We truly appreciate your trust in Montway and are grateful that you and others continue to choose us for your transport needs!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2024

    Awesome experience using Montway! :) Thank you so much to the team and the driver for getting my car delivered safe and sound. I will say only negative feedback was that my initial reservation was cancelled with only about 12 hours notice and I had to follow up multiple times.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We’re glad your car was delivered safely and appreciate your kind words. We apologize for the reservation cancellation and the need for follow-up. Your input helps us improve, and we look forward to serving you again!

    Verified purchase
    PriceStaff

    Reviewed Oct. 2, 2024

    When I was traveling to take care of some property, I did a Florida to Virginia transport with Montway. I like that they have been in business for a long time and have good reviews. The quote was more than what I paid the year before, but that was to be expected. The driver had a problem, but he told me right away that there was a problem and kept in contact with me. The delivery was good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback! We’re glad your transport went well and appreciate your understanding regarding the price change. It’s great to hear the driver kept you informed, and the delivery went smoothly. Thank you for choosing Montway!

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    Montway Auto Transport Company Information

    Social media:
    Company Name:
    Montway Auto Transport
    Company Type:
    Private
    Year Founded:
    2008
    Address:
    425 N. Martingale Road, Ste. 550
    City:
    Schaumburg
    State/Province:
    IL
    Postal Code:
    60173
    Country:
    United States
    Website:
    www.montway.com

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