Montway Auto Transport Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Montway Auto Transport
Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.
- No upfront payments
- 24/7 sales and support
- Free insurance coverage
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Must contact for tracking info
- Terminal-to-terminal transport not offered
Montway Auto Transport Reviews
Filter by Rating
- (4,645)
- (429)
- (74)
- (34)
- (101)
Popular Mentions
- 4,896,076 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,896,076 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 6, 2024
The driver met my mom and he was cordial with us. I was on the phone with his wife. She was helping to coordinate everything to keep me updated on the progress and the status of the delivery of the vehicle. The pickup was in Montgomery, Alabama and the drop-off was in Albuquerque, New Mexico. It was supposed to take a projected three days and it ended up being roughly three days. The driver was efficient. It was a total of at least 1,000 miles and he managed to expedite it some way. He pulled up in front of my new home. He rolled the vehicle off the ramp and pulled into the driveway. There were a couple of noted scratches. But he was very professional in having noted any scratches that he noticed prior to driving the vehicle and picking it up. The quote was reasonable too. I was pleased with it.
Thank you for taking the time to share your feedback with us, Michael. It is great to hear that you received excellent service from the driver during your recent shipment. We strive to work with the best carriers in the industry, and we are thrilled to hear this carrier provided thorough service. Should you ever need our services again in the future, we are always here to help!
Reviewed Feb. 6, 2024
The transport from New York to Florida took about five days. I was disappointed at the point of arrival because I wasn't there to receive the car. They got there too soon. They told me they would be on the day of or the day after and they were there two days early. Luckily, I had someone there to pick up the car. But the fellow who picked up the car was very good. The people that were here told me that he couldn't come down my street ‘cause it was too big. So he had to park about a block away. Somebody drove the car to him and he picked up my car and drove it back to the house. The vehicle came in good shape too.
Thank you for your review, Ostap. We are sorry to hear of any inconvenience you experienced at delivery, but are pleased to hear that your vehicle arrived safely to the final destination. Should you ever need our services again in the future, we are always here to help!
Reviewed Feb. 6, 2024
I had a great experience with Montway from start to finish. They have good follow-through. Their website seems to be a good business. It has good feedback from clients. It gave you all the information you needed. They also returned my call quickly. If I had a question and I called the Montway office, they were there to answer the call. They showed good service skills. I also had the number of the driver and I was able to contact him. I was also happy with the quote they provided. The rate was very fair because it was an open transporter. I had a friend drive the car down and his expenses were far more than Montway's. It was a very good thing for me to do. They were also very nice to deal with. I'm gonna use them again to take the car up back north.
Hello Pat. Thank you for your glowing review! We are thrilled to hear that your vehicle arrived safely, and are honored to have gained your trust. We look forward to working with you again soon.
Reviewed Feb. 6, 2024
It took a while to get one phone call but Montway answered my questions. I was calling almost every week and they told me they got it under control. I felt confident. My driver was fantastic. He saw how concerned I was to see how he loaded my Jeep up there. He was very patient ‘cause I was standing there, groaning the whole time he was driving it up there. The truck got here before we did. I had a friend waiting for the driver. They called me and said they'd be here in an hour. I called my friend and he was there, got the keys and brought it here to our condo. It worked out perfectly. The payment was easy. We had shipped our vehicle same distance a couple years ago. It was comparable to what the increase in prices are from several years ago to today. I have referred at least two people to Montway.
Thank you for taking the time to share your feedback with us, Diane. We appreciate your business and recommendation to others, and hope to see you again in the future.
Reviewed Feb. 6, 2024
My experience was very good. I’d use Montway again.
Thank you for your feedback, Jack! We appreciate your support and hope to see you again soon.
Reviewed Feb. 4, 2024
Transport from right outside phoenix arizona to hilliard ohio, no problem. Would use again if needed. Transaction was easy and fast. Would recommend to future customers. Service was great and driver was polite and cautious with my vehicle, very professional. Communication was very regular on progress of shipment locations and time of delivery.
Thank you for your positive review, Robert. We strive to provide quality service and communication to our customers, and are thrilled to hear you received just that. Your recommendation is appreciated and we hope to see you again soon.
Reviewed Feb. 4, 2024
I have used your company to send two cars to my sons, one in Tennessee and the other in Kentucky! I just wanted to say you did an excellent job on both. They each got their car and SUV, and I am very happy with the work you have done. Thank You very Much.
Ralph
Thank you for your positive review, Ralph. We are thrilled to hear that both vehicles arrived safely to their final destinations. Your kind words are appreciated and we look forward to working with you again in the future!
Reviewed Feb. 3, 2024
I am extremely happy with the service Montway provided. When I needed my car to be transported to a different state. My car was taken care and delivery with care. I take good care cars. I feel that the people involved in the process of transporting my car were very careful and responsible. The drive was very professional and accommodating. I would give him a 5 stars plus.
Thank you for your feedback, Sandra. It is great to hear that your vehicle arrived safely and that you received excellent service from the driver. We hope to see you again in the future!
Reviewed Feb. 2, 2024
I checked around first and decided on Montway due to all the positive reviews, and I’m glad I did. When I talked to the representative we went through all the details of how my bike would be secured and transported, also pricing. I decided on from my door in Everett Washington to their receiving location in Phoenix Arizona. They picked up my bike on time and at my location, the driver was professional and he inspected my bike for any imperfections, and I took pictures. He then filled out a invoice that had prints of the different sides of a motorcycle. He was unable to note any preexisting damage, I’m proud to say my bike is in near perfect condition. He then let me drive it up on the motorcycle pallet and he secured the bike to the pallet, being careful not to damage the bike he loaded the bike on an enclosed truck and away he went.
Montway notified me of the bike's progress to Phoenix, the bike actually arrived ahead of schedule. I called the location in Phoenix and due to weather I wouldn’t be able to pick it up for about a week, they assured me that it wouldn’t be a problem. So about a week after it arrived I called and told them I was on my way. When I arrived I was treated very professional and when they brought the pallet around with my bike on it everything was good just as it was when it left Washington. I will definitely recommend and use them to ship my other bike when the time comes.
Hello Anthony. Thank you for taking the time to share your feedback with us. It is great to hear that your motorcycle shipping experience exceeded your expectations and that you received excellent service from both Montway and the driver. Your recommendation is appreciated and we hope to see you again in the future!
Reviewed Feb. 2, 2024
Excellent door-to-door service. Car arrived a few days after pick up. The driver was courteous and experienced. He stated some of the cars on the carrier were owned by repeat customers. I paid an extra $100 in order to fill up the back seat. My car arrived in perfect condition. I would definitely use Montway again if the occasion should arise.
Hello Marian. Thank you for taking the time to share your feedback with us. It is great to hear that you received great service from the driver during your shipment. We appreciate your 5-star review, and hope to have the opportunity to work with you again soon!
Reviewed Feb. 2, 2024
Very happy with the two gentlemen who delivered my car. They were actually ahead of schedule. Highly recommend Montway. They kept me informed where they were and were very accurate on the time that they arrived. They unloaded the car very quickly and were very helpful and very friendly and very good.
Hello David. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you were satisfied with the level of service you received from both Montway and the driver. Should you ever need our services again in the future, we are always happy to help!
Reviewed Feb. 1, 2024
At first, I was skeptical about using your company because I have never heard of your company while living in Hawaii. Pretty much everyone in Hawaii uses other companies, too many to list but noticeably recognize by locals and recommended by friends and family members. After doing homework on these "other" with BBB and other review sites, it was an easy choice, Montway was the obvious. As my earlier reviews with other sites I have recommended your company hands down. Great company to work with and very reasonable prices. MAHALO..
Hello Ben. Thank you for taking the time to share your feedback with us. We are honored to have gained your business and your trust. Should you ever need our services again in the future, we are happy to help!
Reviewed Feb. 1, 2024
Absolutely the best! Shipped 3 cars out here in Florida from WA. Great service with both dispatch and driver. Car arrived just as it loaded. Would highly recommend Montway Auto Transport to ship any automobile. Everything they told me would happen, they were spot on! Appreciate the honesty and communication. Thank you so much~
Thank you for your glowing review, Elena! We are thrilled to hear that you received excellent service from both Montway and the driver. Your recommendation is appreciated and we hope to see you again soon.
Reviewed Feb. 1, 2024
I have shipped my car cross country multiple times and this is the worst experience I have ever had. Montway is expensive. I paid a premium over other businesses because of the advertised promptness of pickup and delivery. Unfortunately they failed in both respects. The pickup was delayed by 1 day and the transport time was extremely delayed. Even ignoring the late pickup, the delivery was late. They advertised 7-9 days when I paid. It took 13 days. No one would address my concerns during transport and I got no response when asking about the delayed pickup or 4 day late delivery. The driver refused to do door to door pickup or delivery even though I have easy street access at both locations. To top it off the car was delivered filthy and missing a half tank of gas with no explanation. Don't pay the premium, use a cheaper service as Montway is clearly not worth the extra money.
Hello Daniel. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you have experienced during your recent shipment. Due to the nature of the auto shipping industry, we are unable to guarantee any transit dates as changes can occur at any time due to traffic, weather, mechanical issues, etc. Unfortunately, in this instance, the truck experienced some mechanical issues that resulted in changes to the delivery date.
Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Montway should be contacted immediately. Our Claims Team has been in touch with you and has requested additional information from you via email. Please respond to the email you received from claims@Montway.com at your earliest convenience.
Reviewed Feb. 1, 2024
Excellent customer service. Excellent driver delivered car timely and he was very courteous, answered all my questions. I highly recommend this service to others. My car was shipped from Florida to NY with no issues. Thank you to their customer service staff and to the driver of the transport. This is an overall excellent auto transport service.
Hi Jane. Thank you for your positive review. We appreciate your recommendation to others, and we hope to see you again in the future.
Reviewed Feb. 1, 2024
I had a great experience, I called them on Thursday night to book it, they found a driver on Friday, he picked up the car Saturday morning in MA and delivered it Monday morning to FL. Smooth and easy process, and no damage to the car. Everyone communicated effectively and were very responsive.
Hello Ricky. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you received excellent communication and service throughout your shipment. We hope to see you again soon!
Reviewed Feb. 1, 2024
Our car was delivered from Florida to Maine, the driver was great at communicating and his eta was spot on. Highly recommend to everyone. And will use Montway again for my own vehicle. The care was excellent and the price was very affordable and comparable. Our driver was very professional, courteous.
Hi Contessa. Thank you for taking the time to share your feedback with us. We are thrilled to have gained your recommendation and look forward to seeing you again in the future!
Reviewed Feb. 1, 2024
Price very reasonable. Booked on a Sunday night and vehicle was picked up on Tuesday. Car arrived Friday same week. Unfortunately I do not remember the name of the driver who was very nice and took good care of my car on its long journey. They made everything easy. Thank you!
Thank you for your positive feedback, Teresa. It is great to hear that you received excellent service from both Montway and the driver. We hope to see you again in the future!
Reviewed Feb. 1, 2024
Friendly/prompt/on time. Easy to work with. I have used this company before on a move from Arizona to Florida. Service has been consistent. Would use again. Vehicle was in nice shape when it arrived. Selected unload area was roomy with good access and little traffic. Driver has always been neat, polite and courteous.
Hi Randy. Thank you for taking the time to share your feedback with us. We are delighted to hear that we have gained your trust and that your vehicle arrived safely. Should you ever need our services again in the future, we are happy to help.
Reviewed Feb. 1, 2024
This is the second time I’ve used Montway Auto Transport to transport my car long distance. They are always professional and dependable. There are never any unwanted surprises. The two men who picked up and delivered my car were nice, professional and perfect. I have absolutely no complaints and no problems. I highly recommend Montway Auto Transport for auto transporting.
Hello Billie. Thank you for taking the time to share your feedback with us. We are thrilled to have gained your business and your recommendation. Please let us know how we can assist you with your future moves!
Reviewed Feb. 1, 2024
Montway did an excellent job of transporting my 2008 Porsche Cayman. The price was reasonable. There were no changes to the price when the car was delivered. I was frequently updated as to when the car will arrive. The driver was very friendly and took very good care of my new car. It arrived in excellent condition.
Thank you for your positive feedback, Douglas. We appreciate your support and hope to see you again in the future!
Reviewed Feb. 1, 2024
I recently had the pleasure of using Montway Auto Transport to move my vehicle across the country, and I am thrilled to share my exceptional experience with this outstanding company. The online quote tool was straightforward, allowing me to input all the necessary details and receive an accurate estimate promptly. The competitive pricing offered by Montway was not only reasonable but also inclusive of all potential costs, eliminating any surprises along the way.
Their customer service team was always accessible, responsive, and knowledgeable. They patiently addressed all my queries, ensuring I felt confident and informed throughout the entire process. Their commitment to customer satisfaction was evident from the beginning. Once I confirmed my booking, the logistics and coordination were seamless. Montway efficiently assigned a carrier for my vehicle, and I received regular updates on its status.
The carrier assigned to transport my vehicle was professional and experienced, ensuring the safety of my car throughout the journey. Montway's attention to detail and commitment to the highest industry standards were evident in the flawless condition in which my vehicle arrived. The entire process was stress-free, and I felt confident that my vehicle was in capable hands. The combination of reliability, transparency, and excellent customer service makes Montway Auto Transport a top choice for anyone in need of auto transportation services.
In conclusion, I wholeheartedly recommend Montway Auto Transport to anyone seeking a trustworthy and efficient partner for their vehicle transportation needs. My experience was nothing short of outstanding, and I am grateful for the peace of mind they provided during a potentially stressful time. Montway truly exceeded my expectations, earning them a well-deserved five-star rating.
Hello Kaushik. Thank you for taking the time to share your feedback with us. We are honored to have gained your recommendation, and your 5-star rating. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 25, 2024
I needed to transfer a car out to Scottsdale and when I hired Montway, they picked it up in Indiana when they said they would. The driver and I walked around and took pictures all the way around. He was a very nice young man. Then, they got it in Arizona sooner than they said they would. The transport was scheduled to take four days and it took three. The driver contacted the delivery location the day before he got there. The final price was also right on the quote that they figured and there was no difference. So I was really happy.
Hello Douglas. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a 5-star experience with Montway Auto Transport. We appreciate your business, and hope to see you again soon!
Reviewed Jan. 25, 2024
The interaction I have with Montway was first online with the chatbot on their website. Then, there were a couple of phone calls. They called me to make sure that I understood what was the service itself. In the beginning, it was kind of hard to have an approximative timeline on when the car will be delivered. They didn't want to say something that will tie them down. But apart from that, everything was very good.
Once we organized the dates, they assigned a trucker to my case and that gentleman called me a day before coming into my area. He picked the car up and throughout the week of shipment, we were exchanging texts for updates. There was a delay at the delivery but that was okay. He made sure that I was informed. It was overall a very good experience.
Thank you for your 5-star review, Thierno. We appreciate your comments on your experience with Montway and the driver, and hope to serve you again in the future.
Reviewed Jan. 24, 2024
I needed to get my car from Wisconsin to North Carolina. I reached out to Montway, and they were very consumer-friendly. They were thorough and responsive. They gave me the options available, and I was able to select one that fit for me. They arrived as they said they would. They inspected the car, transported it down here, and the car was in great shape. They delivered it within the timeframe they gave me and they got it as close to me as they could possibly get it, so I was very happy all around. The quote was in the ballpark for what I would have paid anywhere else. I didn't shop at all, but I had a sense that it was a fair price. Montway did a great job. If my friends are looking for a shipper, I would tell them to consider Montway.
Hello Tom. Thank you for taking the time to share your feedback with us. Your recommendation to others is greatly appreciated. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 24, 2024
Montway did a great job. I've been using them the last few times. I use them every year, taking my car to North Carolina and bringing it back to Florida. Normally, the transport is quick, but one time, it took four days, when it should have taken two, because the truck broke down. Besides that, the drivers are very nice. Sometimes, Montway has guys that speak English, but then they give a driver that can't speak English. Still, it works out and they do a good job. I'm not complaining. I haven't had a problem with Montway, and I'm gonna use them again.
Hello Joseph. Thank you for your honest feedback. We appreciate your business and hope to see you again in the future.
Reviewed Jan. 23, 2024
I would recommend Montway Auto Transport to anybody. I dealt with them and they picked the truck up when they were supposed to. They also had it here when they were supposed to. There were nine cars on the carrier that the driver brought and dropped off in other places. It took a week. I wasn't in a rush, so it worked out perfectly.
Thank you for your recommendation, Bryan! We appreciate your kind words and look forward to seeing you again in the future.
Reviewed Jan. 23, 2024
Montway Auto Transport's cost was comparable to other companies. Also, Montway's driver was on time. Very communicative and gave us a lot of confidence that the vehicle would be transported in a timely fashion. The highlight was the personal relationship between the guys that came over and all was very good. They stayed in touch with us, let us know where the vehicle was, where they stayed overnight and got up to the next day, and where they went.
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you were satisfied with the level of service you received from both Montway and the driver. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 23, 2024
This was the second time I've used Montway and it's gone well. My experience has been good.
Thank you for your 5-star review, Cathy. We are honored to have gained your repeated business, and hope to see you again in the future!
Reviewed Jan. 23, 2024
Montway Auto Transport was responsive. Signing up was seamless. Using them was worth the price.
Thank you for your positive review, Samuel. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 23, 2024
Montway Auto Transport was the first to respond. And the process seemed simple. The cost was fair compared to the other options that I had at the time. It was more affordable. That was one of the main reasons I decided to go with Montway too. Whenever we had any issues, Montay got them resolved quickly. Also, the driver was good at communicating, very friendly, and provided me with frequent updates along the way. I appreciated that. And he delivered the car a day earlier than scheduled.
Thank you for your positive review, Devon. We are pleased to hear that you received excellent communication and service from both Montway and the driver. Should you ever need our services again in the future, we are always happy to help!
Reviewed Jan. 23, 2024
I had a tough timetable because I couldn’t have the driver come too early and deliver because I was coming from Pennsylvania to Florida. I wouldn't be down in Florida in time to take the call. So, it was needed to be scheduled properly. And it was. It was right on time. It was a good experience all the way around. Everything worked swimmingly. Plus, the cost was reasonable.
Thank you for your 5-star rating, Don! We appreciate your support, and hope to see you again down the road.
Reviewed Jan. 23, 2024
The timeline for the pick up and delivery was perfect and the cost was very appropriate. The reps kept us informed as to what was going on. They were very receptive to my requirements and seemed to be very on top of it. The driver that Montway hired was exceptional. He took very good care of the vehicle. It was a non-working vehicle and he knew how to transport it. He did an excellent job.
Thank you for taking the time to share your feedback with us, Clifford. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 23, 2024
I was very pleased with Montway Auto Transport. I didn't have a lot of communication up to the day off. So, I had to call logistics. Maybe it was me being nervous. But they were there exactly when the driver said. He was in touch via text, which was fine with me. He delivered my car early. He was pleasant. Montway Auto Transport quoted me a price, and they stayed to it. I was very satisfied. I would highly recommend them to anybody.
Hello Debra. Thank you for taking the time to share your feedback with us. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 23, 2024
I liked the response by Montway Auto Transport, and I decided to go with them. Also, the quote was in the ballpark of the others that I inquired about. Montway was $15 more. But I liked the way they handled it, so I went with them. There were a couple of technical problems. But there was one particular woman. She was the dispatcher. I ran into a couple of questions. And she was extremely helpful until the day the movers came. When they said they would come on such date within a window, I needed to know accurately. There were some issues with them reaching me on my cell phone. Other than that, it went smoothly.
The car was picked up in Cherry Hill, New Jersey, and delivered to Denver, Colorado. It didn't take more than five days. But what was great was they came, and picked the car up. The truck driver got my car, put it on the rack, and off it went. It was simple. My utmost concern was they would not deliver the car before I got to Denver. But they delivered it the day after I arrived, which was perfect. I was very satisfied. We'll use Montway again because I need to send my car back. When anybody asked me, I said, "Montway."
Thank you for your positive review, Joan! It is great to hear that your vehicle arrived safely and in a timely manner. We hope to have the opportunity to work with you again soon.
Reviewed Jan. 23, 2024
The quote was more expensive than some of them. But anyone willing to ship my car from Reno to Tennessee for 500 bucks seemed too good to be true. The driver sent me a tentative date on when they will pick up the car. We did the inspection and he drove it up. I flew to my destination and the next day, the car was there and I finished off the rest of the payment. It was easy. He was contracted but he was great.
When you're shipping your car with personal belongings, then you wanna feel safe and secure with that decision. So going to Montway, as opposed to going to any of the 100-plus entities that called me made sense. If people know a shipping company and they trust it, by all means, do it. But if not, Montway is a safe company to use. My experience with them was seamless. The vehicle came in good condition and all the contents inside were good. The driver communicated with me throughout. So, Montway checked all the boxes on what my expectations were for them. If someone saw a review for Montway and saw that a customer like myself had peace of mind and a good experience, then hopefully, that gives them the same feeling.
Thank you for your review, Max. We truly appreciate your positive comments regarding your vehicle shipment with Montway Auto Transport and the driver. Should you ever need our services again in the future, please do not hesitate to reach out to our team for assistance.
Reviewed Jan. 23, 2024
I moved from Florida to Massachusetts and the vehicle came on the day I flew in. It was perfect. The driver had my number and I had his. I told him what was happening, that I was flying in that morning. The delivery was not easy because where my sister lives is a dead end street that's not blocked. I waited at the end of the street and I stood there until he came. He was able to just pull up on the side of the road rather than come down the street, which would have been disastrous. He got the car off within a matter of minutes, we signed the papers, and we waved goodbye. Montway was amazingly patient with me and they were always pleasant. I always had one guy I could talk to and it worked out beautifully. They were all delightful to deal with.
Hi Evelyn. Thank you for your positive review. We are thrilled to hear that you had a perfect vehicle shipping experience. Should you ever need our services again in the future, we are always happy to help!
Reviewed Jan. 23, 2024
I've used Montway Auto Transport many times and I will continue to do that. It has always been a good experience. It's easy to schedule with them. And their transport team is friendly and communicative, and no damage to the cars. Also, the cost is very reasonable. The most recent was I shipped a car from Kansas City to Arizona. It arrived today early, which was excellent. That is consistent.
Hello Charles. Thank you for your 5-star review. We appreciate your support and look forward to seeing you again in the future!
Reviewed Jan. 23, 2024
Montway Auto Transport did a great job by comparison to the other company that I've used. So, I would use them again. I contacted Montway, they contacted me. I paid them a deposit. I'm good at communicating with people that use English as a second language. There was a limited English language-speaking crew that came to me, and that's fine for me. They communicated very clearly. And they did a good job. After completion of delivery, I paid them in Montana. They were fast. The car came undamaged. So, it was a good experience. I was happy to pay them.
Hi Elizabeth. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a 5-star experience with Montway Auto Transport. Should you ever need our services again in the future, we are happy to help.
Reviewed Jan. 23, 2024
I spend the winter in Utah, so I transport my car out and back and Montway has always been very good to work with. They're very professional and they've picked up and delivered my car on time. I've never had a bit of damage and the drivers have always been professional. I would encourage others if they had a need to use Montway.
Thank you for taking the time to share your feedback with us, Leon. Thank you for your recommendation and we hope to see you again in the future.
Reviewed Jan. 23, 2024
The transport was very smooth. It was without incident and they were very efficient and flexible on the pickup and prompt on the return. It was good service, and sufficient.
Thank you for taking the time to share your feedback with us, Thor. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 23, 2024
Scheduling the transport with Montway took a while because you gotta line up the trucks going from one place to another. So it took about three weeks to get it done. But it was handled well. The only thing that I had to adjust to was where we were having it shipped to was California from Iowa and we wanted it delivered after we got to California, and they delivered it before we got there. And that has to do with the truckers that they have to use. I understand the scheduling situation. But I had to get a friend of mine to go down and monitor that and take the car. My friend also had to pay Montway and the driver.
I had a phone number that I could call and the communication was okay with the driver, except he spoke broken English a little bit so he was hard to understand. But he handled that. When he picked up the car, he was very good at what he was doing and we got along just fine. Montway did the job that they were paid to do and lined it up. It's just, I realized their scheduling problems with trucks when they load up cars from Minneapolis to Des Moines and then drop some off, and pick up some cars here and there. So it's a scheduling nightmare for the driver. But they pulled it together about as best as they possibly could. So, I had no problem with them.
Thank you for taking the time to share your feedback with us, Gary. We appreciate your detailed review regarding your recent vehicle shipment with Montway Auto Transport. Should you ever need our services again in the future, we are here to help!
Reviewed Jan. 23, 2024
We originally had the car at my apartment but depending on the day, I was able to change it to my workplace. The driver came and we took pictures all around the edge of the car to make sure if there were any dings, we could inspect it. Papers were signed and he loaded the car and went on his way. The driver was helpful. I informed him that I had an AirTag in my car to track just how it was going on the way. He was completely fine with that and told me about one of his experiences with it. The last time I got the car shipped from Texas to California, I was expecting it to take five to seven days, which is why I sent it a week in advance. And it was delivered in three days. Montway is super quick, easy and reliable.
Hello Johann. Thank you for taking the time to share your feedback with us. We appreciate your kind words about Montway and the driver. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 23, 2024
Setting up transport with Montway is all very easy. We set it up over the phone. They were also on time. They picked the vehicle up one day and delivered it the next.
Thank you for your positive review, Susan. We look forward to the next move!
Reviewed Jan. 23, 2024
I worked with Angel and he was very helpful. The drop-off of my vehicle was fine. The driver found a spot out on the road because it was hard in our community maneuvering. He was very nice. It was quick and easy.
Thank you for taking the time to share your feedback with us, Loretta. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 23, 2024
Everything went smoothly in my experience with Montway. I was pleased that everything fell into place. They picked up the vehicle in the morning on a Monday and they delivered it Tuesday morning. The communication with them was fine.
Hello James. Thank you for your positive review! We appreciate your support and hope to have the opportunity to work with you again in the future.
Reviewed Jan. 23, 2024
Their customer service is good. They are responsive. From the time I inquired about the delivery of the car, everything went smoothly. Montway directly connected me to the guy who transported my car. I'd never shipped a car before, so I was wary about passing my keys off to some random person. But it was a good experience at the end of the day. I went with an open transport. The quote was quite reasonable. I also had the business number of the driver. I was able to text or call. I hope they can start to implement a tracking system where I can just look online though.
Hello Sydni. Thank you for your 5-star review. We appreciate your kind words on our services, and hope to see you again in the future.
Reviewed Jan. 23, 2024
My experience with Montway was great. The company that picked the vehicle up had great communication and they got the vehicle there perfectly and in a timely manner. I got text updates and all that jazz. They were wonderful. I would use them again in the future.
Hi Bradley. Thank you for your positive review. Should you ever need our services again in the future, please do not hesitate to reach out to us.
Reviewed Jan. 23, 2024
Setting up transport with Montway was good. Montway did a very good job except when they said the vehicle was gonna take a week but it took almost two weeks and a couple of days. They put it on to a secondary carrier and it took a while to come here. But they kept me informed all the time. Everything was fine.
Thank you for taking the time to share your feedback with us, Deonanan. Should you ever need our services again in the future, we are always happy to help!
Reviewed Jan. 23, 2024
My experience setting up transport with Montway was excellent and easy. The condition of the vehicle when it arrived was great.
Hello William. Thank you for your 5-star review. We appreciate your business and hope to see you again in the future!
Reviewed Jan. 23, 2024
I had a very good experience with Montway. They kept their bargain to the deal. We met them a mile or two away. It was convenient.
Thank you for taking the time to share your feedback with us, Deborah. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 22, 2024
I called Montway initially and have them give me all the information about what the transport would cost, what the procedures would be, and when they'd be available. They did a good job of answering all my questions. When I decided on the dates I was going to use them, I called them back. It was my first time using a hauler and they did an outstanding job. That included the person that picked the cars up and dropped them off. They did everything on schedule. They didn't put a scratch on the car. I was very pleased. I'll try to use Montway again when we go back from Florida to Indiana in May.
Thank you for your glowing review, Chester! We appreciate your kind words and your business. Whenever you are ready to ship back to Indiana, we are here to help!
Reviewed Jan. 22, 2024
I was moving across the country and I was shipping my Hyundai Sonata. I looked at one other company but my sister had used Montway before so I went with them. The quote was good and the cost ended up being a little bit lower. Also, the car got dropped off about five days early and the driver communicated well. He was really good.
Thank you for your review, James. We appreciate your support and hope to have the opportunity to work with you again in the future!
Reviewed Jan. 22, 2024
I shipped cars from St. Louis down to Boca Raton, Florida. The price was right and they showed up fine. I've used other shippers and Montway is much better.
Thank you for taking the time to share your feedback with us, Todd. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 22, 2024
I live six months a year in Portland, Oregon and six months a year in Boca Raton, Florida. Montway came to my apartment house in Portland, checked my car, put it on a flatbed truck, and took it away. They told me when they were gonna have it and then they told me when they had it and delivered it on time. The service cost $1,500, which was pricey, but it's taking an expensive car and driving it in a truck all the way across the country. Everything was fine, and I made the decision that they're gonna do the return shipping of my car back to Oregon when my stay here in Florida is up.
Hello Bernard. Thank you for taking the time to share your feedback with us. It's great to hear that your vehicle arrived safely to Florida. When you are ready to ship back to Oregon, we will be here to help!
Reviewed Jan. 21, 2024
Montway Auto Transport is very reliable. I love that I can do most of the transactions over the internet. It's very easy to do business with them. The car was delivered on time, no damage.
Thank you for taking the time to share your feedback with us, Glee. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 21, 2024
We had a great experience with Montway. The quote they provided was very fair and honest. They helped me schedule the visit at a time when they could give me an accurate quote. They warned me that it could change, so they're very transparent about things. The quote they gave me is what I anticipated to pay, so I wasn't surprised with that. The driver was great. They were very accommodating. They got to town before I did, and they made a special arrangement to deliver the car to me.
Thank you for taking the time to share your feedback with us, Charles. We are thrilled to hear that you were satisfied with the level of service you received. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 21, 2024
I liked Montway's reputation. Setting up the transport went really well. I did it on the phone and the person I dealt with was great. Our car got here when it was supposed to and everything went well. The driver was fantastic. He did everything he was supposed to, and was polite and respectful and then he moved the car on the trailer. So, he knew what he was doing.
Hi Marsha. Thank you for taking the time to share your feedback with us. We appreciate your kind words and your business, and hope to see you again in the future!
Reviewed Jan. 21, 2024
Montway Auto Transport delivered what they promised. It was well worth the price, far more economical than driving the motorcycle back across the country myself. So, I would do it the same way again. I went on Montway's website, filled out some information. They gave me a call, collected the information to confirm it. They were straightforward. We had the transport arranged in a short number of minutes. It was a nice call.
I arranged this many weeks ahead of time. But they stayed in communication in email. As the time got close, they called me again to confirm everything. I didn't spend more than 20 minutes on the phone with anybody, which is great. And went off without a hitch. They were helpful and clear. They were very focused. Called to check on status, they were happy to do it. They were very quick about it. They told me exactly what the status of things were. And the quote was less than I expected.
The day before the motorcycle was ready to be delivered, Montway Auto Transport gave me a call to say, "It's about ready. We're gonna be in the area in the morning." They gave me a time window and they were exactly what they described. They delivered it the morning they said they would. It was on a truck with a couple of guys who knew what they were doing. It's wrapped in a pallet and straps. The man strapped it and lowered it out the back. And there was my motorcycle in perfect condition. It was overall a positive experience. It's nice in a world of less and less service these days.
Hello Jonathan. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your motorcycle shipment was a positive experience and that your motorcycle arrived safely. Should you ever need our services again in the future, please do not hesitate to reach out.
Reviewed Jan. 21, 2024
I ship my cars back and forth to Florida and Montway’s reviews online and the price made me decide on them. It was a fair cost and had good value. The service was excellent.
Thank you for taking the time to share your feedback with us, Warren. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 21, 2024
I love Montway's service. They picked up the car when they said they were going to and they delivered it in good shape. They transported my car from Massachusetts to Florida and it took five days, which was a little longer than I expected by a day. I also ended up calling them just to try to get an approximate delivery day so that I could make plans because I was already here in Florida and I had a friend that was going to drive me to get the car. And they were great. They contacted the driver, got back to me and told me exactly where he was and what time I should be in the location where we were meeting, and he was there.
During delivery, I arranged with the company to meet me at a parking lot of a large store, where half of the parking lot would be empty because the stores were not all rented out. So, the truck was able to pull right straight into the parking lot and the driver very quickly moved all his levers and hydraulics and got my car off the carrier. Then he went over it with me and we inspected it. He took pictures and showed me the pictures he took when he picked it up, and there were no problems. So, we shook hands and he went off.
But they increased the price and did not stick to their quote. But even with the increase, the price was fairly reasonable and they explained why they had to increase the price. It was because the cost of diesel fuel had gone up so much since the initial quote was done, which was way in advance of my needing the service. So, I was not upset about having to do that. All in all, Montway was easy to deal with and book. Although, initially, there was a little kerfuffle because the driver they first contracted with wanted to pick up the car before I said the date that they could pick it up. So, they had to redo that and get a new driver. They followed up and they followed through. They also did not bug the crap out of me when I logged in and filled the form out online. They simply contacted me once, gave me a quote, and told me to let them know. Other companies that I did that with called and emailed me constantly for weeks afterwards.
Hello Marlene. Thank you for taking the time to share your feedback with us. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 21, 2024
I like the price of Montway. They gave a good quote. The rep answered my calls and my questions. Everyone was very nice. Everything was perfect in my experience. My son and daughter-in-law were at the destination and they accepted the car when the vehicle got here. It went very smoothly. I'm gonna use them again when I go back to New Jersey.
Thank you for your feedback, Barbara. We appreciate your business and look forward to seeing you again soon.
Reviewed Jan. 21, 2024
The guy I dealt with at Montway was Jared and he was extremely professional. I felt pretty confident that we were gonna get good service. The driver was okay. When he picked up the car in Maine, he was in contact with us sort of sporadically and eventually told us he would meet us at the parking lot that I arranged for him to go to. He told me he would be there at a specific time and he was about 15 minutes late but loading the vehicle on the auto transport went smoothly.
The driver wasn't terribly communicative and he could have done a better job. One problem we ran into was we forgot to take the E-ZPass device and put it in foil. Everywhere that the driver went driving our car, we got charged tolls. When we tried to contact the driver to give us information on where he'd gone so that we could contact the different States we had gone through and try to recuperate our money, he was very difficult to contact. He wasn't helpful in telling us where he'd been so we ended up paying all of those tolls. He could have done a lot better job in helping us out at the end. But he did deliver the car on time and I don't have any complaints about the timeframe.
Hello Steven. Thank you for your feedback regarding your recent shipment. We are sorry to hear of any inconvenience you experienced regarding the acquired toll fees. In the future, your order confirmation email and Bill of Lading can be used to dispute any toll fees that may occur with the toll company. Please email us at feedback@montway.com with any comments or questions you have.
Reviewed Jan. 21, 2024
It was a little hard to communicate in the beginning. I don't know if I was calling at a bad time or not. But I was able to figure things out and things got easier as time went on. Everything went perfect. The car was fine and it was easy enough to pick it up and get it.
Thank you for your feedback, Gary. We appreciate your business and hope to see you again in the future.
Reviewed Jan. 20, 2024
I talked to the driver when he came to pick up the bike. He was very friendly and professional. He notified me when he arrived and delivered the bike, and that was the planned time. However, Montway Auto Transport's quote was more expensive than HaulBikes. So, when I saw that, I hesitated. But since it looked like it would be quick and quality service, I thought, “Okay. Let's do this.” I was not happy about the price, but the combination of quality of service and speed of delivery was worth it. I'm thinking of having a few bikes transported again. I'll probably also get a quote from Montway. That means I'm happy enough with the service that I'm considering requesting their service again.
Hello Philippe! Thank you for taking the time to share your feedback with us. We are thrilled to hear that you chose to work with us to ship your bike. We hope to see you again in the future!
Reviewed Jan. 20, 2024
Montway was really good. They picked up the car at the right time and they delivered it the day after we arrived. So, it was fantastic. I was totally thrilled with the service. I talked to the driver and he told me to be there the day after we arrived, and it was perfect timing. So, it all worked out well.
Thank you for your positive feedback, Peter. We appreciate your support and look forward to seeing you again at the next move!
Reviewed Jan. 20, 2024
Montway Auto Transport was great. I found them online, contacted them, and they were quick and easy to work with. All went well. And the quote seemed reasonable.
Hello Warren! Thank you for taking the time to share your feedback with us. We are thrilled to hear that had a positive experience with Montway. We hope to see you again in the future!
Reviewed Jan. 15, 2024
Montway is precise. They're very flexible in terms of trying to pin down a date. We always have a little trouble with the window, but they're accurate on getting you the date you want to be picked up. The first time, I was a rookie, but the second time, I knew exactly what to do and everything went off without a hitch. Once you understand what they're doing, it's very efficient.
They're very good at using the computer and your cell phone to keep in touch with you. They said, "We will be there between 11:00 and 12:00." When they were closing in, they sent me a message on my phone. They have a long trailer. They met me in the parking lot almost at perfect time and dropped the car off. They know exactly what to do. Compared to the competitors, the price is right as well. The competitor which I once used long ago was two and a half times as much and was very inefficient. In fact, they stole stuff out of the car. On the other hand, Montway is very trustworthy and professional. Their service is timely and of good value. Next year, we'll use them again.
Thank you for your review, John! We are thrilled to hear that you received excellent service from both Montway and the driver. Should you ever need our services again in the future, we are always here to help.
Reviewed Jan. 15, 2024
The initial people that help you out and get you set up are great. But the drivers are way different. I had a driver. I told him that my Camaro was a '96 which I hadn't driven in two years because I was deployed. But my buddy was driving it to work every day. The guy said he went to pick it up but it wouldn't start. I thought it was the battery. I sent my buddy the money and he went and got a battery. The guy told my buddy, "If you can get the car started in 45 minutes, I'll come back and pick it up. I'm gonna just go to this other pick-up location." Then the driver called my buddy instead of me being the guy that's paying for everything. He told him that Montway pulled out of the deal so he couldn't pick the car up.
I called Montway and the guy that I was talking to said, "After we dispatched the vehicle, everything else is on the driver. We can't tell him to pull out of the deal." He said I could get another driver. If he would have just said that, I would have been fine with it. But it seemed he was trying to do sneaky back door stuff. It seemed very shady. I tried to remain as professional as possible and called Montway again. They got me another driver within two days. That worked well. Seeing as how the second driver communicated, even though he had a language barrier, he still did a fantastic job. I understood everything. He told me to use his name to see if he could pick my stuff up directly because this is his regular route. He didn't have to do everything that he was doing. He was very helpful. I'm getting ready to use Montway again. I just wish they have a service for military to ship their cars.
Hello Kenneth. Thank you for taking the time to share your feedback with us. We are sorry to hear of any issues with the initial driver, but are glad to hear that the second driver provided excellent service and communication. We hope that you will give us another opportunity to serve you again in the future.
Reviewed Jan. 15, 2024
It was a very smooth process with Montway. I went to their website and requested the estimate from there. They sent me a written estimate and called shortly after to try to make sure I was gonna get locked in. They also were willing to negotiate over the phone. They knocked a little money off. There was great communication. They showed up on time and there was no damage to the vehicle. Other people might complain because English wasn't the driver's first language, but he did well. I was impressed by his trailer 'cause mine is a classic sports car and it sits very low. He had the right trailer to where it allowed everything to clear. It was still very tight though, him getting it off.
Thank you for your positive feedback, John! We appreciate your comments regarding Montway and the service provided by the driver. Should you ever need our services again in the future, we are happy to help.
Reviewed Jan. 15, 2024
I talked to a couple other agencies but no one could promise an exact date. They were waiting for the people that would transport the vehicle to be in the area. Montway did the exact thing to me, which I wasn't too happy about. At the very end, I was still worried that it wasn't gonna happen. I was flying on a plane to Florida on an early Saturday morning. Montway couldn't guarantee me that the carrier would be there by Friday. That was frustrating to me. I kept saying, "If you can't guarantee me they won't be there by Friday, then I won't be there. I have to make special arrangements for somebody to be there." That felt like a lot of runaround. I had to make so many phone calls. I had so many other things I had to worry about. For me to have to worry about that too was awful.
During the pickup of the vehicle, they brought a smaller transport. They couldn't bring their big truck into my neighborhood. They're a husband and wife team. They were very good. You could tell they had done it before. They were very thorough about it. I appreciated that. They took pictures too. The drop-off was very easy. They called me ahead of time and said that they were close by. It was along a major highway, which seemed a little bit unnerving. It's a gated community and they couldn't come in there. But since I've lived here, I've noticed that's what everybody seems to do. They have to stop along major highways. It was safe. I was pleased with that. Whatever Montway said, it was what they charged me.
Hello Dorcas. Thank you for your honest feedback. Unfortunately, due to the nature of the industry we are unable to guarantee any dates as changes can occur due to multiple factors such as traffic, weather, mechanical issues, etc. It is great to hear that your vehicle was delivered safely and that you received excellent service from the drivers. Should you ever need our services again in the future, we are happy to assist!
Reviewed Jan. 15, 2024
We had a fantastic experience with Montway. We had a Corvette transported from Ohio to Rancho Cucamonga. It was in an enclosed vehicle. The price was fair. They did everything they said they were gonna do. They communicated very well. They called when they said they were gonna call. They picked the vehicle up when they said they were gonna pick it up and called me when they were close out here so we could anticipate when it was gonna arrive. They delivered the vehicle the day before they said they were going to. I was pleasantly surprised at that. We're gonna be transporting vehicles again when we relocate down to Texas, and I will likely use Montway for that. I'll benchmark everybody else, if I do a lot of these, against this experience.
Hello Jeffrey! Thank you for taking the time to share your experience with us. We are thrilled to hear that you received excellent communication and service during your recent vehicle shipment. We appreciate your support and look forward to seeing you again in the future!
Reviewed Jan. 15, 2024
I would recommend Montway highly. They gave me a price and stuck to that price. They told me what the situation would be. It was nerve-wracking 'cause they didn't have somebody identified yet. But they had said they'd contact me a few days before. Sure enough, they did and it all worked exactly as they said it would work. But they weren't great at keeping me posted as to exactly when the vehicle was going to arrive. The driver arrived a little bit late and it was also nerve-wracking when he was picking up the car. It wasn't huge, but we were trying to get out of the house.
Thank you for your 5-star review, Alan. We appreciate your comments regarding your shipment with Montway Auto Transport. Should you ever need our services again in the future, we are always here to help.
Reviewed Jan. 15, 2024
I spoke to several reps when they were trying to arrange transportation, and they were very nice. However, in order to get someone to transport my car, they said they needed an extra 200. I was surprised because some of the other companies had comments on their site that they raised prices, but I never saw that on Montway's site, and yet, they raised the price of the quote at the last minute. That was upsetting. Besides that, the service and the car were fine. They brought the car here, unloaded it, and drove away.
Thank you for taking the time to share your comments with us, Joanne. We appreciate your feedback regarding our pricing and staff. If you have any additional comments or concerns, please email us at feedback@montway.com.
Reviewed Jan. 15, 2024
We looked up Montway once before, and they seemed like a good company, but we weren't able to use them last time. It was a couple of years ago during COVID, and it was really a problem trying to schedule it, but we figured that was because of COVID. This time, we were coming down to Florida for several months, and we didn't wanna rent. Montway gave us a range, and we told them we were gonna be down there a certain day. It worked out really well. The pick-up point was East Lansing, Michigan, and we scheduled the transport quite a while in advance (at least a month), then as we got closer to the date, they were really good in accommodating us. They were wonderful.
We're in a subdivision, and the driver parked the truck down on the main road, off the road, and came up to the house. He then took the car down there, and we were done. When he dropped the car off, he found a spot here. We were coordinating from the time he picked it up to the time we landed at the airport. He met us in a parking lot right near our house, and I couldn't ask for more. It was really great.
Thank you for your positive review, Lawrence. We are thrilled to hear that you received quality service from both the driver and the Montway team. We appreciate your support and hope to work with you again in the future.
Reviewed Jan. 15, 2024
Everything went very smoothly with Montway. There were no hiccups like with the other companies. The driver called to let me know he dropped it off early. That was good. Also, Montway's price was stationary. A lot of the others, they quote you one price and you get ready to do it then they say there are extra surcharges.
Hello Roderick. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you received excellent communication from the driver. We hope to see you again soon!
Reviewed Jan. 15, 2024
We used Montway going to Florida and back from Florida to Saint Louis, and we've had nothing but good experiences with them. It was very convenient. They provided enough information to make us feel secure about the online purchase. We had to put the down payment and with all these scams out here, I didn't feel that I was in any type of situation where there would be any negative consequences.
We were in the suburbs, and they met us on the main street. Then on delivery back, we live downtown of Saint Louis now, and they met on the main street, which is right down the street on the side of my building. He unhatched the car and it was right at my doorstep. However, my son loaded everything in his car, and we were charged an additional $200 on the way back. We weren't expecting that charge. That same fee wasn't charged when we shipped the original time. Maybe they let us go the first time around. When my daughter was looking to move to Dallas, she used Montway's service and we were referred from her. I've also since recommended them to a few other people that I know that have used them too. I have Montway's number locked in my contacts. Whenever we decide to ship again, we know who to call.
Hello Rod. Thank you for taking the time to share your feedback with us. Your support and recommendations to others is appreciated and we look forward to seeing you again in the future.
Reviewed Jan. 15, 2024
I was moving a car for vacation. Montway picked it up in New Jersey and took it to Florida. It took five to six days, which was right on the mark. The quote was exactly what they told me as well. There were no extra fees involved, ‘cause I was worried about that. It was a little higher priced than usual, ‘cause at that time of the year, a lot of people ship their cars to Florida. I was nervous about the transport. I had never done that, and it was my car, but it worked out perfectly.
They came close to our home. They were down the street on the corner and rang the doorbell at our house. They were very polite. They inspected my vehicle and had some kind of app on their phone where they took pictures of the car and marked it. If there were any marks on the car, I either agreed or disagreed, then I just signed off. It was very easy to do, and the driver was friendly. I’d tell people, “Use them.” Montway was very reliable and did exactly what they said they were going to do and more. The way that they communicated was even better than I expected too. They were so good.
Thank you for the fantastic review, Mary Lynn! We're thrilled your car transport from New Jersey to Florida was flawless. We understand first-time jitters, so hearing our communication and service exceeded your expectations makes our day! Your recommendation means the world to us and we hope to see you again soon.
Reviewed Jan. 14, 2024
Montway was wonderful. It was very easy. They were very understanding, being the first-time person doing this and with all my concerns. It was great. The driver had my cell number and I also had his. He stayed in touch. We weren't at the delivery location yet but our Realtor was there. The driver contacted her when he was getting close by, and she was there to greet him. So it all worked out well. The guys are great and I definitely would use Montway again. I'll definitely recommend them.
Hi Deborah. Thank you for your positive review. It is great to hear that you received excellent service from both Montway and the driver. Your recommendation is appreciated and we look forward to seeing you again.
Reviewed Jan. 14, 2024
Montway was an excellent company. They explained what was going on. The drivers were great. They checked the vehicle before being picked up and after delivered. They were within half an hour of when they thought they would arrive.
We appreciate your 5-star review, Alexander! We strive to work with the best carriers in the industry and are thrilled to hear that you received quality service. We look forward to seeing you again in the future.
Reviewed Jan. 14, 2024
Use Montway Auto Transport. They are easy to work with. We started out online, and they gave me a call to confirm some information I put online. It was very pleasant and thorough. I knew when they would pick my car up, and I knew about an hour before delivery. Also, the quote was very reasonable. The courier driver brought my car right to me. If I need the service again, Montway is the one I'll call.
Thank you for choosing to work with Montway Auto Transport, Lisa! We appreciate your kind words and hope to have the opportunity to work with you again in the future.
Reviewed Jan. 14, 2024
Montway Auto Transport asked me questions, told me the price, and explained to me how the move works. The courier driver told me that would be here on a certain date. He never called me until the day before, told me he would be there the following day and said that he would call when he was an hour out and let me know when he would be there. The guy called me 45 minutes before he got here. My place is a bit difficult to get into because people can't bring a trailer in. It's a gated community. So, he asked me if I would come outside. He drove the car up to where you come in my gate. I paid him and took my car. That was the first time I had the car transported down. But it left my house in Long Island, New York, and it got here in one piece.
Thank you for your review, Patricia. We are delighted to hear that your vehicle arrived safely and that the driver provided quality service. Thank you for choosing Montway Auto Transport and we hope to see you again in the future.
Reviewed Jan. 14, 2024
When we used Montway the first time, it went through very well. We did the second one and it also went through very well. So, we like it. The price is good, too. We contacted them online to set up the move, and then they called me through online chat, and we set up everything. Then, they called me to set up the delivery and where we should meet. I just drove my car up there. They just took pictures, wrote a few notes, and then signed. The delivery was very accurate. The driver called me first and then I told him to call me an hour before he got to the destination so I could drive there, and everything went according to that. Overall, everything went very smoothly.
Thank you for your glowing review, Lam. We are thrilled to hear that both of your shipments went smoothly. Should you ever need our services again in the future, we are happy to assist!
Reviewed Jan. 14, 2024
Montway was easy to work with. They were straight to the point, and described everything to me to get a better understanding to how smooth this process was. They got our vehicle transported up within two days. It was very successful.
Thank you for your glowing review, Garrett. We strive to create a seamless and transparent experience for all our clients, and your kind words confirm that we're on the right track. We're happy to have played a role in such a successful vehicle transport and hope to have the opportunity to serve you again in the future.
Reviewed Jan. 14, 2024
I used Montway to transport my Lexus when I went from Ohio to Chino Hills, California and everything was perfect. There was no damage to my car and the price I paid was 800. When I got ready to leave Las Vegas to come back home here to Ohio, I called the same company and it cost me 1,300 because I paid an extra $100 to put my car on top of the truck because if a car leaked, it was going to leak on my car, and I didn't want that. I also got some stuff in the back seat and if the drive was going to sleep somewhere, it would be hard for my car to be vandalized.
I talked mostly to whoever answered the phone at Montway then I met the driver when he picked up the car. He was awesome. The truck he brought was huge and he couldn't get in because I had a senior citizen gated community. But there was a little plaza halfway down the street, which was not far enough for me to drive over there. He put the car where I wanted it because I paid extra to have it on top. Then he went around, took pictures, and did what he was supposed to do. I also took pictures.
But I still had a little damage to the car. On the back bumper underneath where the exhaust pipes are, on the left-hand side behind the driver's side, it came a-loose. It doesn't hang, but if you look at it, it, you can tell it was pulled apart. I'm not going to sweat it, though. I lease my car, so I hope I don't have a problem with it. Even if I get it fixed, it's going to cost me. My car's a Lexus, so I know they're going to charge me so much. All in all, even though I got damage to my car, Montway's reps were very nice and I felt comfortable because I used them before. And this time, I really didn't reach out to get other estimates or for another company because I felt good with them. Had they gone up tremendously, then I would have looked around.
Thank you for your honest feedback, Aileen. Your experience, both positive and negative, helps us improve our services and better meet the needs of our customers. We value your business and hope to exceed your expectations again in the future. If you have any additional comments or concerns, we invite you to contact us at feedback@montway.com.
Reviewed Jan. 14, 2024
Montway did as they said. They came to my home and got my car. They shipped it across the country to Pittsburgh, Pennsylvania. I met them at the Home Depot about seven miles away because I live on windy streets and they couldn't get their big truck down here. So that was fine. The guy was super cordial and nice. I thanked him for taking good care of my car and that was it. Everything with them went really smoothly. I couldn't have asked for a better experience.
We're thrilled to hear everything went smoothly and you had a fantastic experience with Montway Auto Transport, Susan! From pickup to delivery, it's fantastic to know that your expectations were exceeded. Thank you for choosing us and for your kind words.
Reviewed Jan. 14, 2024
I called to get a quote from Montway long before I bought the car and it took a month to get everything in order. They kept calling and emailing me and I told them I was going to ship with them and to leave me alone. And they did. They were good about that. The actual transport went glass smooth. The drivers communicated when they were picking the car up. I talked to the driver who got delayed in Indianapolis for some reason and I understood that so that didn't irritate me. Then, I heard from the driver when he was about a day away, letting me know that he was on his way and everything was well. He showed up and without my even knowing it, put the car in my driveway and knocked on the door. I was highly impressed. Montway did a very good job. The final price was reasonable. It was in the range that I anticipated and for the distance involved, I couldn't get the car myself for any less money. So, it was hassle-free.
Thank you for the honest feedback, Fred! We appreciate you choosing Montway for your car transport and are thrilled to hear the trip went smoothly. We value your business and hope you'll consider us again in the future.
Reviewed Jan. 14, 2024
I made two phone calls with Montway. They were extremely to the point, very courteous and well-received by me. They got my information and what I needed. They were quick at giving me a quote and good about keeping me up to date when the driver was gonna be here. We were extremely pleased with how the vehicle was delivered and where it was left. They're reliable, competitive price-wise, and they provide excellent service. I’d use them again if I needed to.
Hi Michael. Thank you for taking the time to share your experience with us. We are honored to have gained your business, and appreciate your comments regarding our services. Should you ever need our services again in the future, we are always here to help.
Reviewed Jan. 14, 2024
I love the drivers of Montway. They're very professional, courteous, polite and their communication was excellent. They have an app where I can track them. I was overall impressed with their flexibility and capacity. Plus, it was an enclosed trailer.
Hello Jay. Thank you for taking the time to share your experience with us! We are thrilled to hear that you received excellent service and communication from the drivers. Should you ever need our services again in the future, we are always here to help.
Reviewed Jan. 14, 2024
Montway had a good price and they were very aggressive about getting the job. I initially called. Their representative called me back. We talked about the type of car, and he then later gave me a bid by email. We had a bid that was a little lower, so he lowered the bid to get the price that I would accept, which is a little higher but I went with them because they were more interested. They jumped on it. We accepted the bid and they did the job.
The quote was exactly what I paid. As far as the delivery, a guy called to say he was gonna deliver. He gave me two calls at a time. He wasn't able to deliver the car that close to my house for logistical reasons, which were annoying but reasonable. I met him with my wife. One of us drove the car back. We were in one car and then we split up to drive the car back. Montway is a legitimate company and they did a good job.
Thank you for your review, Andrew. We appreciate your comments regarding your recent shipment with Montway Auto Transport. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 14, 2024
The transport with Montway was smooth. Once it was set up, the driver called me. We set up a time and a place for pick-up and the same thing for drop-off. So it went pretty smoothly. There wasn't any hiccups. On the pickup, the driver asked about the trunk, looked in the trunk, just made sure that there wasn't anything out of the ordinary and took notes.
Thank you for your comments, Jay. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Jan. 14, 2024
I liked Montway's communication and price. The customer service rep was very friendly and communicative. Even after-hours texting, they were prompt. Then when I received the vehicle, the driver was friendly and helpful. Delivery was within three days of arranging a pick-up. So, it was very prompt. The quote provided by Montway was right on par with other quotes that I've gotten. Overall, Montway has good customer service and fair prices.
Thank you for taking the time to share your feedback with us, Jack. We appreciate your comments regarding our service, communication, and pricing. We hope to see you again in the future!
Reviewed Jan. 13, 2024
They were pretty good. Timely pickup and delivery. It was a very smooth process. The only thing was that they kept calling me multiple times before the actual move date to see if I can ship my car a few days or even a week before it was scheduled, which is kind of annoying. Nobody ships their car away a week before without planning. I used to get a lot of calls from different vendors. But apart from that, everything else was pretty smooth.
Thank you for your feedback, Sid. We appreciate your comments regarding your recent shipment. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 13, 2024
I've used Montway Auto Transport before. They've been reliable and communicating. They're a broker so they set it up and find somebody for the trip. And the person who would do the hauling would contact me in terms of the details of pickup and delivery. Montway would follow up and send me notifications through the process. So, when they get that truck committed and they give me the information, they would stay in touch when it gets done. They keep me informed. Also, they're responsive when I talk to them or send them an email. The truckers that I've used have been good. And the quality of the delivery, the car when it gets here has been good. I'm happy with Montway.
Thank you for your glowing review, Douglas! We are thrilled to hear that your vehicle arrived safely and you received excellent service and communication. Please let us know how we can assist you with your future auto shipping needs!
Reviewed Jan. 13, 2024
I wanted to go with somebody that seemed trustworthy and the fellow at Montway seemed as best as I could tell. A lot of people can be trustworthy over the phone, and I work with them. The pick up location was in suburban Detroit. It was Thanksgiving week that they wanted to pick it up. But it would have arrived in Florida before I got there. So they picked it up the day after Thanksgiving and it was supposed to arrive in Sarasota, Florida on the 27th. I got a call early the morning of the 27th from the driver who said, "Well, I'm in Sarasota. Where are you?" I said, "I'm still in Detroit. We'll be in Sarasota about 6 o'clock tonight."
When I got there, he was there. The car was off the truck. I had paid a little of extra more to be able to do it all by credit card. Which again, It was a little bit of a tricky business, but I wanted to have a little bit of recourse in case. Because what they ended up saying was that when you show up, you have to have a wad of cash to give to the driver. But once you've given somebody a wad of cash, you don't have much recourse. It cost me about $70 more. But it gave me the peace of mind. I picked the car up about a mile from where we live in Sarasota. So everything worked fine.
Hello Allen. Thank you for taking the time to share your feedback with us. We appreciate your business, and hope to have the opportunity to see you again in the future.
Reviewed Jan. 13, 2024
Montway did exactly what they were supposed to. They charged me what they were supposed to and everything was perfect. There was a couple of hiccups that went down but everything was taken care of. There were no surprises. It was good.
Hello Robert. Thank you for taking the time to share your feedback with us. Should you ever need our assistance again in the future, we are happy to help!
Reviewed Jan. 13, 2024
It was a very easy process for me. Also, the price was a lot more reasonable. Driver got there when he was supposed to. Very polite and professional. Because I was a truck driver myself, we started talking about his job and the differences. It was a great experience.
Thank you for your feedback, Ricardo. We appreciate your support and look forward to seeing you again in the future.
Reviewed Jan. 13, 2024
I moved from California to Maryland and it took six days. It was quick. The driver kept me updated once he was about 24 hours away for the pickup. He came with his own pickup truck with a hitch on the back and he put mine on the hitch. Then, for the drop off, he was on a big car transport. We talked on the phone about where he could drop it off where there was enough space. We met in a pretty empty parking lot and it was a smooth process. The quote was good for the experience that I had and it was exactly what I ended up paying. It's good service.
Hello Briana. Thank you for your positive review. We appreciate your business and look forward to seeing you again in the future.
Reviewed Jan. 13, 2024
The quotes they provide are high, but you get what you pay for. When I used them, the gentleman picked the vehicle up right where we wanted them to. Two days later, he dropped it off at the house. Very nice gentleman, efficient and has good communication.
Thank you for your honest review, Brent. We are thrilled to hear that your vehicle arrived on time and that the driver provided efficient communication. Should you ever need our services again in the future, please do not hesitate to reach out to us.
Reviewed Jan. 13, 2024
I was moving back to my home in Florida from Minnesota and I didn't want to drive my car all that ways. I had used Montway a year earlier so I called on them again because I loved the service the first time. I set up the transport online on the website and it was very smooth. Then, somebody called me, as the date was coming closer to moving, to let me know that they had found somebody to pick up my car on the day that I needed it to be picked up. It was very precise.
During the pickup, I was staying at my mom's apartment complex and the parking lot was kind of small. The fellow called me just moments before he arrived and he said that he would be pulling onto a side street which was wide. I pulled the car onto the side street which was wide and he took it from there. During the delivery, I was staying at a hotel on a Florida highway. He unloaded the car on the shoulder and then pulled it into the parking lot of the hotel. I was very pleased with the service and they were trustworthy.
Thank you for taking the time to share your experience with us, Christian. We appreciate your business and look forward to seeing you again in the future!
Reviewed Jan. 13, 2024
Montway has a better deal compared to other companies. They also provided a good price. Everything I did was online. Everything went quickly and easily. The driver was great too. I would use them again.
Thank you for your feedback, William. We are delighted to hear that your experience with Montway was quick and easy. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 13, 2024
I had the driver drop the vehicle right in front of our condo association, and it turned out that she wasn't allowed to do that. So, she got a ticket. We asked a cop if she could unload it, he said, "Yes while I'm here." The quote was exactly the same.
Thank you for your 5-star rating, Cary. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 13, 2024
Their customer service was great. The quote provided to us was also good. The driver also let us know before the car reached the destination. They brought it directly to the address that was on the file.
Thank you for your feedback, Jerome. We are thrilled to hear you had a positive experience with Montway Auto Transport! We hope to see you again soon.
Reviewed Jan. 12, 2024
Signing up with Montway Auto Transport was easy. Throughout the process, I was notified of what step would happen, whether I would receive a call from the driver. It was easier than what I thought it would be. And the delivery was cheap for the distance.
Hi Melissa. Thank you for taking the time to share your experience with us. Should you ever need our services again, we are always here to assist!
Reviewed Jan. 12, 2024
I inquired online through a form and gave them the brief outline of what I was gonna be transporting. Somebody called me and we did some logistics where the rep told me how the process would work, which was accurate to how it happened. Then there was one more call that clarified some details and he told me when the person would be very close to the actual date, telling me when the transport driver would show up, or he would contact me. That was how the scheduling happened. Then the day of the pick up, the guy gave me a pretty good idea of where I should be and when he would be there. We met and he took my cars. The driver was really nice. Four days later, he had my cars dropped off. It was a great experience. For the fact that I was transferring two cars, I was happy with the value I got.
Hello Alec. Thank you for taking the time to share your feedback with us. It is great to hear that you had a positive experience with Montway Auto Transport and the driver. Should you ever need our services again in the future, we are always here to help!
Reviewed Jan. 12, 2024
The communication with the driver was great. We had a lot of conversations over the phone. He would call when he was close and on the way, and when he got the car back down to Texas. Everything was fine. When I first booked with Montway, they said that I couldn't put anything in the back of the car. Then I spoke to another representative and they said that I could. Then another representative said you can put a little bit, but not that much. So it was different things and at that moment, I just needed a definitive answer and not all the back and forth. But other than that, it was great.
Thank you for your feedback, Chenvira. We are sorry to hear of any communication concerns you experienced in the beginning, but are happy to hear that you received great service from the driver. We hope to have the opportunity to work with you again in the future!
Reviewed Jan. 12, 2024
It was super easy when they came to pick it up. The guy accommodated so much of our needs when he came to drop it off. At the last minute, we changed the place to pick it up. He connected with the person. He was super friendly. They found a very spot that was good for everybody and really loved it. It was a great experience.
Thank you for your positive review, Marlene. We are thrilled to hear that you received great service from the driver. Should you ever need our services again in the future, we are always here to help!
Reviewed Jan. 12, 2024
Montway Auto Transport was easy to work with. It was a great experience. Even though there were some scheduling changes, Montway was highly rated and were very helpful. I bought a car for my son in Bellevue, Washington. I flew up there, looked at the car and had it transported. There were some catches along the way. I bought it over the internet. But I had set up the initial transport. And the dealership said that they wanted to make sure the process was done before they let it out of state. So, I had to push it to another week. There was an issue with something else and I had to push it a couple of more days. Montway's customer service was perfect and adjusted it to my needs. When we got the car here, it needed to be washed. But transport-wise, it was in great shape.
Thank you for your 5-star review, Michael. We are happy to hear that your vehicle arrived safely and that you received excellent customer service. We hope to see you again down the road!
Reviewed Jan. 12, 2024
I liked Montway's price and the reviews that I could find online. Their price wasn't the cheapest. They were more in the middle but when I started looking at reviews, the ones that had the cheapest pricing typically didn't have very good reviews. So, I made a little matrix for myself and Montway came out on top for me. I did the initial stuff online. Somebody called me to finalize. They were friendly and professional. The driver ended up being somebody that was local from here and happened to be in the area picking up vehicles. So, that was nice because they were already familiar with the area we had lived. He would contact me, letting me know a day in advance when he thought he might be here. Then that day, the morning of, he gave me an update. So, that was very helpful in planning my day.
I like that when I called someone, I spoke to someone that was US based. Some of the other companies are farmed out to somebody overseas that maybe didn't understand the area that I live or how far things were. Some companies seem to do a bait-and-switch. They would quote you a price online but then when they called you, it went up $300 or $400. One thing that I appreciated with Montway was the price that I was quoted was the price that I paid. Montway was really good. I would use them again.
Hello Jason. Thank you for taking the time to share your feedback with us. We strive to work with the best carriers in the industry and to provide competitive pricing. We are honored to have gained your trust and your business. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 12, 2024
I called Montway Auto Transport and they told me the date and time they would pick the car up. I was on a time frame. It had to be tighter than what they first said. Because they gave me a window and I said that nobody lives at the house where they had to pick it up. 45 minutes to an hour would be sufficient I had somebody up there. And that was what they gave me. So, everything worked out perfectly. Montway gave me the date when it would be there, and they called me that same day and wanted to know. Because it got towards late afternoon and they wanted to know if it was all right if they dropped it off. It would still be an hour before dark, and I said, "Yes, it's fine," and the guy was there. It was a very good quote and everything worked out great. I'd recommend Montway.
Thank you for your review, William. It is great to hear that your experience with Montway Auto Transport was great. Should you ever need our services again in the future, please do not hesitate to reach out to us.
Reviewed Jan. 12, 2024
If you need to move a car, use Montway. Everything went really well with them. The pickup was in Lompoc, California, and the drop-off was in Flower Mound, Texas. The transport took about three days, which was way faster than we needed it, because it took us seven days to get here in the motor home. But we didn't leave California until about six days after the driver had picked up the cars. So they were delivering them here to my daughter's house for us and there was no problem with the speed. The quote they gave me was very accurate. It was $2,400 for two cars and I was waiting for my daughter to say, “Hey, they dropped the cars off this morning but they wanted $400 more.” And it never happened, so we're happy with that.
But after we got here in Texas, I got a letter in the mail from the people who they paid money to for the toll roads. One of the cars that we shipped was on the back of the truck facing down and as the driver went through that, the camera took a picture of the license plate. They tracked me down and sent me a thing asking for $15 to pay the toll for going through.
Thank you for your review, James. We are delighted to hear that your vehicle arrived safely to Texas and that the driver provided great service. The Bill of Lading and order confirmation email you received can be used to dispute the toll fees with the toll company. If you have any additional questions or concerns, please email us at feedback@montway.com.
Reviewed Jan. 12, 2024
My experience with Montway was very smooth and efficient. They assigned me to the most wonderful carrier and he was fantastic. I was happy. There was good communication during the delivery. The guy delivering the vehicle made arrangements with my daughter who was receiving it. She's a college student so he did it when she didn't have a class.
Hello Jane. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a smooth experience with both Montway and the driver. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 12, 2024
Montway’s driver was supposed to pick up the cars on the 31st and ended up picking them up on the 1st. I had to call them because they didn't show up at the scheduled time. I had to catch a flight so the pickup was done without me there but I've done it numerous times. The crew did a great job. The battery died on one of the cars and they had to jump it. So they figured it out. The quote was good. I've shipped a lot of cars and it was reasonable for doing that many cars and in an enclosed trailer. Montway was reliable and took good care of my vehicles to make sure there wasn't any damage, which was the most important thing to me. They got it here as fast as they could, which was two in the morning, but that's fine. We went from where we were staying at to the house to transport them into, but it was better than waiting another day for the driver. And we chose that, so it was fine.
Hello Kristin. Thank you for choosing Montway Auto Transport. We always strive to provide the best service and your feedback makes that possible. Send us an email to feedback@montway.com with any additional questions or comments you may have.
Reviewed Jan. 12, 2024
I used Montway in 2019 and they were fine. HOWEVER, I contracted with them in 2023 and they were a nightmare. Everyone spoke broken English and were impossible to understand. I had to chase them to get a carrier. I wanted a closed haul and they kept contacting me about open hauls. When I finally got a hauler, I come to find out that the driver DID NOT SPEAK A WORD OF ENGLISH! He used a translating app on his phone from Russian to English. I will never use them again!
Hello Eydie. Thank you for taking the time to share your feedback with us. We are sorry to hear that we did not meet your expectations. Sometimes locating a carrier for an enclosed shipment can be challenging depending on the route, so our team may present an open carrier option to you in order to ship your vehicle as quickly as possible. At Montway, hold every motor carrier we work with to the highest standards and welcome carriers of various different backgrounds. They must pass a 20+ point inspection process to work with us and we continually monitor to ensure compliance. If you have any additional comments or concerns, please email us at feedback@montway.com.
Reviewed Jan. 12, 2024
Montway was highly-rated, and looking at their reviews, they had a lot of good reviews. I did the entire process online. Then they reached out to me to make sure all the minor details were ready through email, and I emailed them back. Getting my vehicle from point A to point B was done quickly. It got here sooner than I expected. So, that was nice. The location that I had dropped the vehicle off at was a business parking lot, and the driver was able to easily access it. He let me know ahead of time when he was 30 minutes out and then when he was five minutes out. We met and signed the papers and made sure there was no damage to the vehicle while it was in transport.
Thank you for taking the time to share your experience with us, Alisa. It is great to hear that you received quality service and communication from both Montway and the driver. Should you ever need our services again in the future, we are always happy to help!
Reviewed Jan. 12, 2024
Signing up with Montway was okay, but the only thing is when they took the car, they didn't tell me it missed the boat. So, I had to wait for another week. I didn't know my car was gonna sit at the boat dock over a week so that they catch the next barge. They missed the barge. Other than that, working with Montway was really good. It came in quickly. I got it within four days. The shipping was fast. My son met the driver. They picked the car up in Ohio, but they had to drive it to Chicago, left it overnight until they got more cars, and then they drove it on the trail all the way to Long Beach.
Thank you for your feedback, Glenn. We are sorry to hear of any issues you experienced during your shipment, but are glad to hear that your vehicle arrived quickly. We appreciate your support and hope to see you again in the future.
Reviewed Jan. 12, 2024
We have narrow streets in my residential area, but the truck was able to navigate its way back into my driveway without difficulty even though it was a large truck. The whole process was smooth and straightforward. My son's a college freshman and the drop-off area was very close to where his college campus is. He didn't have any complaints about getting his motorcycle. I was surprised how expensive it was to get my son's motorcycle all the way to Hawaii, but I got price quotes all over creation from several hundreds to several thousand dollars, and Montway's quote is mid-range.
Thank you for taking the time to share your feedback with us, Drew! We are glad to hear that your motorcycle shipment to Hawaii went smoothly. Should you ever need our services again in the future, we are always happy to help.
Reviewed Jan. 11, 2024
It all went smooth and it was pretty simple with Montway. They let me know that they were able to get the vehicle picked up and then they let me know when they were en route that they were on time. The driver showed up when he said he would and offloaded with no problems.
Hello Daniel. Thank you for your 5-star review. We are delighted to hear that you received excellent service from both Montway and the driver. We look forward to the next move!
Reviewed Jan. 11, 2024
I reached out to them and the customer service was pretty solid. The only problem there was a language barrier between the driver and myself but somehow, we made it through. We met in a shopping center parking lot, which was probably the easiest place to take the car off of the truck. It worked out okay.
Thank you for your positive review, Ron. We appreciate your support and hope to have the opportunity to work with you again in the future.
Reviewed Jan. 11, 2024
Montway was able to give me options from various shipping quotations from multiple states. So that was helpful in me making my decision as to where I wanna ship. For the service they provided, the quote was okay. The service they provided was also pretty, pretty good. They picked up my car around the 25th and they delivered it around 31st. It was pretty quick.
Thank you for your positive review, Karan! We are thrilled to hear that you were satisfied with the level of service you received during your shipment with Montway. Should you ever need our services again in the future, we are always here to help!
Reviewed Jan. 11, 2024
We had some issues with the scheduling. They said when the vehicle would be up in Tennessee but we were not gonna be there yet to receive it. We had to do some back and forth and we wound up paying extra to lock down specific dates. Other than that, they were good and we would be happy to use them.
Thank you for your feedback, Brian. We appreciate your support and hope to have the opportunity to work with you again in the future!
Reviewed Jan. 11, 2024
I used Montway about two years ago. I was familiar with their company and I decided to reach out to them again and they were able to accommodate me. They were very responsive. The quote that they gave me was pretty good. It was competitive compared to other locations or companies. It was the best deal, given that I had to move cross-country and within a certain amount of time. Also, it was exactly what I was charged. During the transport, I received a few updates, and then I was in contact with the driver and the vehicle was delivered on time and in really good condition. I really appreciated their good customer service. It's not easy driving cross-country, but the driver was able to meet deadlines and get the vehicle here safely. So I was really appreciative of that.
Thank you for your glowing review, Clarissa! We are honored to have gained your business and your trust. Should you ever need our services again in the future, please do not hesitate to reach out to us.
Reviewed Jan. 11, 2024
Montway was very responsive. I was able to reach them without any wait time. They were able to answer my queries and get me the exact quote. The pick up was scheduled on a Saturday but I got a call from the driver and there was a delay. But he was there the next day. The car was picked up on time. It was delivered even before the anticipated time. I was more than happy because I was expecting that it might take a week, but I got it in four days, which was less than the anticipated time. It was a great service overall.
Thank you for your feedback, Arunkumar. It is great to hear that your vehicle arrived on time and that you received great service. Should you ever need our services again in the future, we are always here to help!
Reviewed Jan. 11, 2024
I had a car moved from Pittsburgh to Galveston, Texas. They left Friday at noon and were there Monday by 5:00. Everything was excellent. I would use them again.
Thank you for your positive review, John! We are thrilled to hear you had an excellent experience with Montway Auto Transport. We look forward to the next move!
Reviewed Jan. 11, 2024
The transport went fine. The only issue that we had was for the drop-off, they dropped off the car several miles from where my son's apartment was. If he wasn't in a place where he could have somebody take him there, he would have been stuck. Other than that, everything else was perfect. The drivers were courteous and the way we sent the car is the way we got it.
Hello Linda. Thank you for your feedback. We are sorry to hear of any inconvenience at pick up, but are happy to hear that your vehicle arrived safely. We value your comments and hope to see you again in the future.
Reviewed Jan. 11, 2024
Montway gave me the best rate so I went with them and signing up was seamless. They hauled a car from Seattle to Connecticut for me and I'd highly recommend them.
Thank you for your positive review. Michael! We are thrilled to hear that your experience with Montway Auto Transport was seamless. Your recommendation is appreciated and we look forward to the next move.
Reviewed Jan. 11, 2024
Montway had a good deal and the timing was perfect. They responded to my emails very fast and setting up with them was a very positive experience. Everything happened as they told me. Both the cost and the delivery were great.
Hello Alla. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a seamless experience. We hope to have the opportunity to work with you again in the future!
Reviewed Jan. 11, 2024
My experience with Montway was awesome. The transport was from Texas to Illinois. It was shorter than I expected. I was very happy. The driver was a very good guy and professional, too. I would hire that guy 10 times over again.
Thank you for your positive review, Troy! We are thrilled to hear that you were happy with the service you received from Montway Auto Transport and the driver. We hope to see you again in the future.
Reviewed Jan. 11, 2024
Everything was great in my experience with Montway. The vehicle was picked up by their third party, and it was delivered the same, and all went well. The only thing I understand now is that all transport requests go into a pool, so all the bids that I got there were half the price. They were all going through the same pool, and I could have picked someone a lot less expensive and saved a lot of money. That, I didn't realize until after the fact, but everything that we did with them was fine.
We appreciate your feedback, Mary! While price is important, we believe our network offers additional value through trusted carriers, timely delivery, and excellent customer service. We strive to provide a smooth and reliable experience, which we're happy you found with Montway. Thank you for choosing us!
Reviewed Jan. 11, 2024
Montway gave several dates depending upon my travel dates for me to choose from and it took me a couple of days to get my travel arrangements. But after that, I just chose the date I wanted and it was done. The communication during the delivery process was great. The car was delivered earlier than I expected by at least a week. When the driver picked up at the port, he told me he'd be there in about a day and he was there in a day.
Thank you for the glowing review, Dustin! It's so rewarding to hear that our date options helped you get settled, the communication kept you informed, and the early delivery surprised you in the best way. We appreciate your trust and hope you'll spread the word about Montway's efficient service!
Reviewed Jan. 11, 2024
Montway was fantastic. Everybody was logical and I got my stuff on time, which was what mattered. It worked out great. The transport took two days and the driver was fantastic. He couldn't bring his truck to where I live so I had to drive to the location but it wasn't too far.
Hello Victory. Thank you for taking the time to share your feedback with us. We strive to work with the best carriers in the industry, and are thrilled to hear you had a fantastic experience. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 11, 2024
Everything was great with Montway and I have zero complaints. They gave me a pickup window of a week then for the drop-off, they gave me about a month, and the vehicle was delivered close to half that time. During the pick up, I drove the car out to the street and they offered to drive me back, but I didn't need it. I also exchanged a few text messages with the driver during the transport and it was enough communication for me. If my friends would need the services that I needed at the time, they should go with Montway.
Thank you for your positive review, Brian! We appreciate your support and look forward to seeing you again in the future.
Reviewed Jan. 11, 2024
I transported two SUVs through Montway and they were responsive, professional, and quick. The quote they gave me was fair and during the delivery, they were able to drop off the vehicles directly to me.
Hi Janel. Thank you for taking the time to share your feedback with us. We are happy to hear that you received timely and professional service from Montway and that your vehicles arrived safely. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 11, 2024
Scheduling the transport was smooth and everything was good. The transport was from California to Virginia, and it took five days. The only communication I had was at pick-up and drop-off with the driver, but I also had communication with someone else before that when I was scheduling it. Communication was straightforward and informative.
Thank you for your positive review, Yonas. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to seeing you again in the future!
Reviewed Jan. 11, 2024
I signed up online. The process was easy, and from the research I did, the cost was average. Montway is trustworthy. They picked up a vehicle for one of my children and delivered it on the other side of the country. When they picked it up, it was fine and it got there fine as well.
Thank you for your 5-star review, Cindy. We're delighted to hear that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Jan. 11, 2024
Montway was great. The reps were very informative, knowledgeable, and forthcoming with the service that they were gonna provide, and they offered me different types of movements I could get as far as the open trailer or closed trailer, whether I wanted a firm date or whether I could leave the date open. All those things were really helpful and it made me make a very good informed decision. I selected open transport, and the delivery went good. They took the SUV right to my mother-in-law's house. My mother-in-law is 85 years old, and I instructed the driver to take the SUV to the house and put it in the garage if he would. He complied with that. Use Montway. They're very reputable and, from my door to drop-off, it was seamless.
Thank you for your positive review, Bryant! We're thrilled that you had a 5-star experience with Montway Auto Transport and the driver. We appreciate your business and look forward to seeing you again soon.
Reviewed Jan. 11, 2024
Montway's quote was right in line with everybody else. They weren't extremely cheaper. They were a bit more expensive than a few, but the customer service and the ability to tell me when they were gonna be able to come and make the move is what made me stick with them. After the quote process, there was a quick phone call to determine the exact needs of the move. It was timely, and the person didn't have to go back and refer to a lot of information from the quote. Sometimes, we get a call, and it's clear they just got our name and information. They didn't look at the details of the move. The person from Montway had all that information, and we were able to get it taken care of quickly.
The driver/contractor can either bring the vehicle directly to us or we can meet at a common location right around the corner where he can offload it. We opted to meet around the corner because we didn't want him to have to bring the transporter into the neighborhood. The driver/contractor that we spoke to called the day before he showed up. He let me know he was in the area, and I was able to coordinate with my family. The driver/contractor was where he said he would be able to meet up with my family and got them the vehicle. He even spoke to my mother-in-law about me ‘cause he and I had had a good conversation.
Thank you for your comments, Grant. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Jan. 11, 2024
Once I reached out, Montway reached back to me as soon as possible. I went from Portland, Texas to Baltimore, Maryland, and the driver who picked up the car was very nice and personable. It was very quick, and I didn't feel like I paid too much. From the area that I had to go with to the area I went to, the price was this right.
Thank you for your positive review, Lashawn. We are thrilled to hear that your vehicle arrived safely to Baltimore. Should you ever need our services again in the future, we are always available to help!
Reviewed Jan. 11, 2024
I called Montway and started filling stuff out online, then I decided to call. They took the information and told me how it was gonna happen and it went just like they said. They were very good, and the quote was fair. They got ahold of my daughter, confirmed where they were gonna meet and the time, and it happened.
Thank you for your positive review regarding your recent shipment, Blake! We appreciate your support and look forward to seeing you again soon.
Reviewed Jan. 11, 2024
I called Montway, let them know everything I needed, then just waited until they got me a driver. It was super simple. The quote also was easy and understandable and it was right within, if not cheaper than, the price range that I wanted. The driver was fantastic and very thorough. He found a spot in my neighborhood that he could park his truck. It was a block away, and he walked to my house. We did an inspection on my car, then he drove it off and loaded it onto the truck. The pickup was in Chandler, Arizona and it was a week to get to me in Connecticut. When the driver was a day away from drop-off, he would call and give me a heads-up on where he was at. He also gave me a location and asked me meet him there.
Thank you for taking the time to share your feedback with us, Kohl. We are thrilled to hear that you received excellent service from both Montway and the driver. We hope to have the opportunity to work with you again in the future!
Reviewed Jan. 11, 2024
Montway was awesome. I paid exactly what they quoted me. From the minute I called in to get information to the minute they picked up my car, these people were phenomenal. I've never done anything like this before. They steered me in the right direction. They delivered my vehicle during a storm, which was amazing. They couldn't get into our road. I wasn't there and my niece met them a couple streets up where it was bigger. They got the car off nicely and in a timely fashion. They kept in contact with me and said, "It's offloaded and it's on its way to your house, driven by your niece." They stayed in touch with me the whole time that they were bringing my car down because they knew I was a little nervous.
Hi Carol. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you received excellent service from both Montway and the driver. We hope to have the opportunity to work with you again in the future!
Reviewed Jan. 11, 2024
Montway was on top of things along the way. The cost was a little bit higher than some of the others, but it wasn't cost factor for me. It was more customer satisfaction. They were able to pick up the car when we agreed upon. They delivered it and gave me a advanced notice. It went very smoothly.
Thank you for your positive comments, Walter. We are pleased to hear that your recent vehicle shipment went smoothly. Should you ever need our services again in the future, we are always here to help!
Reviewed Jan. 11, 2024
Montway has a good price and does door-to-door. When they came, I liked the vehicle that they were driving in. There was language barrier, but we understood each other. The driver would talk on his phone in Spanish then he would translate in English to me. They said they never leave the transport. I didn't want it to be left alone if someone does something to my vehicle. They arrived here early. When the vehicle got here, I was already at sea and my son had to accept it. He said the truck looked great. When I got back into port, I looked at it and it was how I put it on there. Montway saved me a lot of time and hassle. I'm gonna get another vehicle and probably use Montway again.
Thank you for your positive review, Eugene. We are happy to hear that your vehicle arrived safely to the final destination. Whenever you are ready to ship your next vehicle, we will be happy to assist!
Reviewed Jan. 11, 2024
Montway delivers. They have quick response and good price. The rep emailed me and everything. I used them three times and they are right on schedule. The drivers and office workers are on the top of it.
Hello Esayas. Thank you for your positive review on your recent vehicle shipment. We strive to provide quality communication and service and are honored to have gained your trust. We hope to have the opportunity to work with you again in the future!
Reviewed Jan. 11, 2024
The rep on the telephone was very helpful and our driver was good. He checked in and let us know where he was at. The final price was what they told me. I'm happy. It was a good experience from beginning to end.
Thank you for your 5-star review, Amy. We are delighted to hear that you received excellent service from both Montway and the driver. We look forward to the next move!
Reviewed Jan. 11, 2024
I like that the information was easily able to be obtained via the website. There was also a very timely response to inquiries and Montway had an option for expedited delivery or standard. You pay upfront, pay an additional fee for the expedited delivery option and receive your vehicle guaranteed on or by that date. With the option to do the expedited delivery, you have to pay in advance. Whereas with the other option, you have to put a deposit then pay the remainder.
With the expedited option, that could be considered as a risk on the customer's end to pay for something and trust that Montway is gonna follow up and do what they said, which is come and get your vehicle by this date and drop it off on this date. I'm a customer who tends to have a lot of questions and I like a lot of assurances. I also like for my needs to be anticipated. I initially was asking questions like, "What? I don't pay after? Why?" The rep explained in a very empathetic and understanding manner. He did a very good job with being able to provide me with the information as far as reassuring me that they would provide the service that I paid for. When you expedite it, that costs more. But at the same time, the quality of service is worth the additional cost. I'm gonna be using Montway again.
Hi Brittanie. Thank you for your 5-star review. We are thrilled to hear that you were able to take advantage of our Guaranteed Pick Up option, guaranteeing your vehicle to be picked up on a specified date. We appreciate and welcome those with questions and a proactive approach. Our team is always here to address any questions or concerns that arise. Should you ever need our services again in the future, we are always available to help!
Reviewed Jan. 11, 2024
The rep was helpful. He updated me. Montway provided great service.
Thank you for your 5-star review, Anna. We appreciate your support and look forward to seeing you again in the future!
Reviewed Jan. 11, 2024
Montway did everything on time. The communication was perfect. They got there early to inspect the vehicle. That was cool. I met with the driver and gave the keys to him. He gave me some papers to sign. We walked around the car and looked at damages. The cost was the quote I agreed on. I would recommend Montway to other people.
Thank you for your positive review, Chancye. We are honored to have gained your trust with your recent vehicle shipment. Your recommendation is appreciated and we hope to see you again in the future!
Reviewed Jan. 11, 2024
Montway was more flexible. There were no hidden fees. They gave us options how to pay, which was also good in the sense of having to get a certified check. It was the first time I've ever transported a vehicle and didn't realize the range. We were in a tight timeline. On top of that, the hurricane was coming. We thought the driver was gonna pick up the car before the hurricane, but he didn't. He wouldn't have been able to travel. But he was very comfortable to work with. We live in a subdivision, and the car to carry it can only be at certain places. Maybe because of the bad experiences that they've had, they go by what Siri says. They said no. I said, "It's a vacant parking lot. You'll fit in there, but you won't fit on my street." He never got upset. The drop off was perfect. I'd use Montway again if I needed to.
Hello Angelo. Thank you for taking the time to share your feedback with us. We strive to work with the best carriers in the industry and are thrilled to hear that you were satisfied with the level of service you received. Should you ever need our services again in the future, we are always here to help!
Reviewed Jan. 8, 2024
Billy was very professional and communicated well when picking up vehicle and drop. The company also was very attentive when I called Montway. Pricing was fair and pick up very fast within my short timeline. I would highly recommend Montway. I called other companies and got the runaround or was delayed in response.
Thank you for your feedback, Joseph! We are thrilled to hear that you recieved excellent service from both the driver, Billy, and Montway. We strive to work with the best carriers and to provide excellent service and communication. Your recommendation is appreciated and we hope to see you again soon.
Reviewed Jan. 7, 2024
I paid for an enclosed transport from Ohio to California but am not sure the car was actually hauled inside. The contracted transporter set the pick-up date with the seller and failed to show up that day but rather picked the car up, with a trailer, the next day. No communication during transport until I called and the car was delivered on a flatbed when promised. The car was in good shape and the driver polite but still no evidence of an enclosed transport. Happy overall but not extremely happy.
Hi Philip. Thank you for taking the time to share your feedback with us. We are sorry to here there was an issue with your order. In the event of any issues, Montway should be contacted immediately. We have shared your concerns with our Supervisor team and someone will be reaching out to you soon. If you have any additional comments or concerns, please email us at feedback@montway.com.
Reviewed Jan. 7, 2024
Vehicles retrieved and delivered as promised with no issues. They had only minor road dust from the thousand-plus mile trek. Thank you so much for your timeliness and care! We appreciate the attention to detail you demonstrated and would willingly use you for future moves.
Hello Joslyn. Thank you for your comments. We are delighted to hear of your satisfaction with Montway Auto Transport. Thank you for choosing Montway and we look forward to seeing you again in the future.
Reviewed Jan. 6, 2024
More than anything I loved that there were no hidden fees! Everyone I spoke to was informative and nice and my car made it perfectly from Texas to California. Because they did such a good job, we used them to transport it back 6 months later with the same courtesy and great job.
Thank you for your positive review, Cris! We are delighted to hear that you were satisfied with the level of service you received, and that you gave us another opportunity to serve you. We look forward to the next move!
Reviewed Jan. 6, 2024
I chose this company since many customers gave them five-star reviews. Indeed, they did an excellent job with my vehicle transportation. However, they're a little slow and a little expensive compared to other transportation companies, but very reliable. If you're not in a rush, you can choose them without any hesitation.
Thank you for your feedback, Kuerban. We greatly appreciate you choosing Montway based on our positive reviews, and we're thrilled we lived up to your expectations with reliable, top-notch vehicle transportation. We look forward to seeing you again in the future!
Reviewed Jan. 6, 2024
I had a good experience with Montway. They explained everything, how it was gonna happen and what would take place. When I confirmed the bid, I got an email right away confirming that the company would be getting ahold of me. I gave them a call and he said, "We were supposed to give you a call, but we'll just take care of it right now because you beat us to the punch." It worked out great. I knew everything was good within a half-hour after signing it. They did exactly what they were gonna say.
They weren't the cheapest, but the cheapest isn't always the best. We got the email and they said, "Okay, everything has been delivered. Now you can release the payment with that number." I did all that. Five minutes later, they said, "Thank you very much for being very prompt in your payment." I thought, "That's pretty cool that they did that." That's good relations. I knew then that they received the payment and I didn't have to worry about anything. I would recommend them.
Thank you for your positive review! We're delighted to hear about your smooth experience with Montway. Providing clear communication and transparent processes is our priority, and we're glad you felt informed and confident throughout. While we may not always be the cheapest, we believe in reliability and quality service. Your satisfaction is our greatest reward, and we look forward to serving you again in the future. If you ever have any questions, please don't hesitate to reach out.
Reviewed Jan. 5, 2024
My first experience was pretty seamless Bayshore to Hollywood California. Hollywood to Bayshore was had a few hiccups, they wanted to pick up a day early Tuesday with no notice then told me it was ok to do it the following Monday and called again on Thursday to pick up the car. It finally worked out and said the car would be in bay shore by Friday. Then it got delayed to Monday, and again to Tuesday. I'm not sure but I think there were too many dispatchers involved and there was not enough communication between them. With that said I WOULD use you guys AGAIN. All the drivers were polite and helpful, even though their English was poor to none. The 2 car enclosed trailers gave me great comfort and my car went and came without a scratch. I don't remember any names except Sam but your staff is very accommodating. Thanks. Doug
Thank you for your detailed review, Douglas. We appreciate your feedback regarding your recent vehicle shipment, and are thrilled to hear that your vehicle arrived safely and in perfect condition. Should you ever need our services again in the future, please do not hesitate to reach out to us!
Reviewed Jan. 5, 2024
Very reliable and easy to work with. From beginning to end the process was seamless. They literally shipped across the nation for me…California to New York City! The updates throughout the process were great and it was easy to communicate with the transport vendor. Very satisfied and highly recommended them for your shipping needs. I used an enclose transport but it was a trailer haul. Would have liked to know this in advance but the transport was still very secure.
Thank you for your positive review, Yasser. We are thrilled to hear that your vehicle arrived safely to New York City and appreciate your recommendation! If you have any additional comments or questions, please reach out to us at feedback@montway.com.
Reviewed Jan. 5, 2024
Easy, fast and excellent communication throughout the shipping process. I would definitely use again and recommend in the future. I had a large suv shipped from dealership to my home 250 miles away. I set up by phone and once car was released for pickup I notified Montway and they had pick arranged next day. The driver and I were connected and stayed in touch throughout the delivery journey. Cost was very reasonable as well.
Hello Doug. Thank you for your review. We're thrilled to hear that shipping your SUV from the dealership to your home was a seamless process. Thanks for trusting us with your 250-mile trip and for the glowing recommendation.
Reviewed Jan. 5, 2024
I believe the driver's name was Carlisle and he was super professional and did an amazing job navigating the process. My Jeep was oversized and he did a fantastic job of navigating the situation. I would use your company again and I would request him.
Thank you for your review, Kevin. Your support is appreciated and we are thrilled to hear you received excellent service from the driver, Carlisle. We hope to have the opportunity to work with you again in the future.
Reviewed Jan. 5, 2024
I've transported my mustang about 4 times now, all through Montway, every time the pick up and delivery has been hyper aware and careful about clearances and everything, my mustang is quite low and they made sure it got on and off with ease, made for some good peace of mind when I wasn't at the drop off or pick up locations! Would absolutely recommend to anyone trying to ship a car, reasonable prices and good quality shippers so far!
Thank you for your review, Peter. We are incredibly grateful for your loyalty and trust evident in your four vehicle shipments with Montway. Your recommendation is appreciated and we look forward to seeing you again soon.
Reviewed Jan. 5, 2024
This was the first time I used Montway and I was extremely satisfied with the experience. They quoted me a lower price than their competitors because I chose a flexible date range. They were very helpful in explaining everything to me and they communicated effectively. I would definitely recommend them to anyone that needs their car transported.
Hello Elaine. Thank you for taking the time to share your feedback with us. We appreciate your recommendation and look forward to seeing you again in the future!
Reviewed Jan. 4, 2024
Fabulous- everything was perfect! Driver was the very best and communicated the whole way! Sending him something! He was terrific! I would recommend him to anyone- nothing to ever worry about- on time and so reliable! People worry about their cars- but with him in charge it was perfect! The very best!
Hello Lois. Thank you for your glowing review! We are thrilled to hear that your recent vehicle shipment with Montway Auto Transport was fabulous and that the driver provided excellent service. Should you ever need our services again in the future, we are always here to help.
Reviewed Jan. 4, 2024
Fast, and efficient, everything that was expected and beyond. The process was simple. Communication went well. The vehicle was delivered on the exact date and time. I had a 1991 CJ jeep hauled to La Verkin, Utah from Colorado Springs Colorado. I would definitely use this company again for future car hauls.
Thank you for your feedback, Susann. It is great to hear that you received excellent communication and timely delivery during your recent vehicle shipment. Your recommendation is appreciated, and we hope to see you again in the future!
Reviewed Jan. 4, 2024
Our driver Denis was amazing. He was in contact with us two days before the move, the day before the move, and 45 minutes before he arrived. He was patient and methodic with the whole process. He called us a day before arrival and then again about an hour before drop off. We could not have asked for better service. It was an extremely stressful time for us but Dennis took the stress of transporting the cars away.
Hello Molly. Thank you for your positive review. We are honored that we were able to assist you with your vehicle shipping needs during a stressful time and are happy to hear you received great communication from the driver, Dennis. Should you ever need to ship your vehicle again in the future, we are always here to help!
Reviewed Jan. 4, 2024
Montway Auto Transport has been a great partner in shipping customer's New vehicles to their final destinations! The whole experience is seamless in every way. I have used them dozens of times for customers all around the country! They have also been helpful in moving wholesale and auction purchases for me. So much different than most vehicle transport services.
Thank you for your feedback, Gerald. We are thrilled to hear that your experienced with Montway has been seamless for you. We are honored to have gained your repeated business, and look forward to the next move!
Reviewed Jan. 4, 2024
The set up was easy. Everyone stayed in touch with me including the driver. Very easy to set up a pick up and delivery. I have used them twice. Cars can be driven across the country. I highly recommend Montway. If you are trying to decide do not hesitate to call them.
Thank you for your review and your recommendation, Ginny! We are delighted to hear that you had a positive experience with Montway Auto Transport. We are honored to have gained your business and look forward to seeing you again in the future.
Reviewed Jan. 4, 2024
Pickup and delivery were scheduled and on time. Driver contacted me a hour before pickup and delivery. Vehicle was delivered to the driveway in perfect condition and the driver went around inspecting the vehicle for any damage during transport. Very pleased with the service provided by Montway Auto Transport and would highly recommend them for vehicle transport.
Thank you for the wonderful review, Tom! We're so glad to hear that your experience with Montway Auto Transport was everything you hoped for. We're happy your car arrived safely and in perfect condition. Thanks for choosing Montway and for recommending us! We appreciate your business and hope to see you again soon.
Reviewed Jan. 4, 2024
Last transport company I used was a frustrating experience. Montway was seamless and my driver was fantastic!!! I will certainly use Montway again as I transport my car twice a year between Chicago and West Palm Beach Florida. The whole experience with Montway was very professional and they were very quick to respond to all inquires.
Thank you for your feedback, Mary. We are honored to have gained your trust. We're glad to hear that the driver provided great service and that your experience with Montway was seamless. We look forward to seeing you again on your next trip!
Reviewed Jan. 4, 2024
Driver called and let us know he was picking up the car. He was on time. Told us when he thought he would arrive in Illinois. Called us a few hours before he would arrive. We got in our car and drove to the place. Waited five minutes and he came. Came to talk to us, put the car in the lot, keys in the box and it was over. Pleasant man.
Thank you for your review, Marie. We appreciate your comments regarding the driver and your vehicle delivery. Should you ever need our services again in the future, we are always here to help!
Reviewed Jan. 4, 2024
Smoothest and most efficient process. Montway rep over the phone gave me a fair price for getting my Range Rover shipped from CA to VA. Vehicle was delivered on time as discussed and without a single scratch. Extremely grateful and satisfied. The dispatched driver, Randy was the best, most friendliest and knowledged driver I’ve dealt with by far. Thank you!!
Hi Christopher. We're thrilled to hear that your experience with Montway Auto Transport was a smooth process. It's wonderful to know that your Range Rover was delivered on time and in pristine condition. Thank you for choosing Montway, and we look forward to the next move!
Reviewed Jan. 4, 2024
Montway Auto Transport's service was very easy to order and the transport of my vehicle was efficient, on time, and was price competitive. The driver of the transport vehicle was very courteous and prompt. I would highly recommend Montway Auto Transport to anyone who is considering have their vehicle transported.
Thank you for taking the time to share your positive experience with Montway Auto Transport, Linda! We're delighted to hear that our service met your expectations, from the ease of ordering to the efficient and on-time transport of your vehicle. We appreciate your recommendation and look forward to assisting you again in the future.
Reviewed Jan. 4, 2024
Very good company. Very professional. The car arrive both destinations as expected, no damages to the car at all. Documentation process were easy going, on of the best companies in town, also the truck driver was very professional, very recommended company, always a pleasure to ship my car them. **
Thank you for taking the time to share your feedback with us, Giovanni. We are thrilled to hear that your vehicle arrived safely and that you received quality service during your shipment. Should you ever need our services again in the future, please do not hesitate to reach our to us!
Reviewed Jan. 4, 2024
I found a car I wanted to buy and arranged within a few hours to have it scheduled to be picked up at a dealership in AZ and delivered here to a dealership in WA. The delivery was on time and smooth. It was cheaper and quicker to work with Montway directly than with the dealership.
Thank you for your feedback, David. We are delighted to hear that your vehicle arrived safely and your experience with Montway was smooth. Should you ever need our services again in the future, we are happy to help!
Reviewed Jan. 4, 2024
Montway was exactly what I needed for transporting my classic Jaguar. In doing research on transport companies, I was surprised how many were out there, but especially how many had either no or very sketchy information about them. If you are in the market for transport, be very aware of all the very low-ball pricing. That was a real red-flag. Montway had a reputable web presence and good reviews. It was worth the money to pay a premium dollar for a quality service.
Hello Wayne. Thank you for choosing Montway to assist with your auto shipping needs. We are thrilled to have gained your trust and delighted to hear that your Jaguar arrived safely. Should you ever need our services again in the future, we are always happy to help!
Reviewed Jan. 1, 2024
They were on time and very courteous. They were very polite and knowledgeable. They answered my questions. I'll definitely use them again. The only thing was that water got into my trunk somehow. The stuff up in the left-hand corner of my trunk was wet. But it was like cardboard box and nothing that water damaged it.
Thank you for sharing your feedback, Patricia. We're happy to hear that the experience with our team was great. We're sorry to hear about the water leakage. When transporting a car on an open trailer, the car is susceptible to the outside elements. We recommend that all shippers refer to our shipping guides and ask our team any questions they may have. As we are always here to help in any way possible. Best regards.
Reviewed Jan. 1, 2024
When I reached out to Montway, it was very business-like and straightforward. They did exactly what they said they were gonna do exactly when they said they were gonna do it. When they delivered the car, the guy did a good job taking it off the trailer. It was just as I had left it in Carlisle, Pennsylvania. So, they did a really good job of transporting it safely. The gentleman didn't speak English, but he could communicate. It was not a constraint. He knew what he was doing in terms of unloading the car. So it was all good.
Thrilled you loved Montway's professionalism, punctuality, and careful touch with your car! Actions speak louder than words, and it sounds like our driver aced the communication game through their skilled service.
Thanks for choosing Montway, and happy travels! -RK
Reviewed Jan. 1, 2024
I liked their price and good response when I asked questions. The driver that brought the car to me was very favorable. He knew what he was doing, and he moved with dispatch and got into the spot where we were supposed to meet. He got the car off the transport, and off we went. The guy that picked it up wasn't as specific and as fluent as the one that delivered it. But it worked out well.
Thanks for sharing your experience! We're thrilled you found our pricing, responsiveness, and delivery top-notch. Your smooth arrival is the highlight of our journey! Thanks for choosing Montway, and happy travels! -RK
Reviewed Jan. 1, 2024
Montway explained exactly the whole process, and everything went well. But the truck got there about two days after when I was expecting and needed it to get there. I called them, plenty of advanced notice. But the way they operate is that they have certain trucks that come through. Where I live in Louisiana, they only have trucks coming through at certain times and they pick up cars and vehicles along the way. Montway could have done better with that. They could have been more accommodating to me to get it out there when I needed them to. But I do understand that they have certain things that they need to do to try and make it as profitable for them as possible.
They notified me when they were coming to pick up the vehicle. I met them to pick up the vehicle. They loaded it with no issues. They got it out there in the proper amount of time. It took four days for them to get it out there. I was able to track it the whole way. I knew exactly where it was the whole entire time. They would have dropped it off directly to me. But I had to meet them because I wanted to get it as soon as possible. I met them about 30 miles from where I needed them to deliver it to get it a day earlier. But overall, I was very satisfied with everything. The vehicle was in perfect condition when I got there.
Hi Ronald, thanks for your detailed review! We're thrilled you're happy with your overall experience and your car arrived safe and sound. We understand your frustration about the unexpected timing delay. While cost-effectiveness often means shared carriers and flexible routes, we acknowledge your feedback and are exploring ways to better manage expectations and offer tailored options in the future.
Thanks for tracking your vehicle and working with us! We're always here to help. Happy travels! -RK
Reviewed Jan. 1, 2024
Everything worked out just the way they said it was going to. Whoever the individual in the office that set me up did a great job. The price was quite good and I really liked the driver. He was super.
Thanks for the awesome review, Thomas. Our team and your super driver rocked it. Smooth sailing is our goal, and your happiness fuels us. Happy travels! -RK
Reviewed Jan. 1, 2024
Montway was straightforward. They gave me honest numbers and it fit within my budget. They were very professional and gave me all the information I needed. They were very pleasant to talk to. Then the driver notified me that he was gonna be coming in in the evening and he got here just about 6 o'clock and unloaded the vehicle. He did a good job. Montway did what they said they were gonna do. They did it reasonably fast and priced.
Thrilled you enjoyed Montway's transparency, friendly service, and speedy delivery! "Do what we say" is our motto, and we're glad we lived up to it. Thanks for choosing Montway, and happy travels! -RK
Reviewed Dec. 31, 2023
Montway shipped an SUV from the Miami area to the DC area for me. They did it at a good price and the drivers communicated well. They told me when they were coming and everything was great.
Awesome review! Glad you found Montway's price, communication, and delivery top-notch. We appreciate your trust and hope to haul for you again. -RK
Reviewed Dec. 31, 2023
I've used Montway at least seven times. They're on time and the price is reasonable. They are perfect.
7 moves and counting! Thanks for choosing Montway, Tony. We love hearing you find our timing and prices perfect. Happy haulin', and see you for move #8! -RK
Reviewed Dec. 31, 2023
Montway was great and the driver was fantastic and really helpful.
Thanks for the awesome review, Jeffery. Happy you found Montway great and your driver top-notch! We love exceeding expectations. Here's to happy haulin', and hope to see you again!
Reviewed Dec. 31, 2023
When I reached out to Montway, it was very professional. They got back in touch with me. They sent us the quote. Then they sent me the emails, and the dates and the time the truck was gonna get picked up. It was shipped fine. The driver was very nice. Everything was good. They made the delivery on time. My truck was very, very well taken care of. I'm very grateful.
Hi Sherif, Your kind words made our day! Thanks for sharing your fantastic Montway experience, from the clear quote to the driver's excellent care of your truck. We're thrilled everything went smoothly and your delivery arrived on time.
We strive to make every move stress-free, and you choosing Montway means the world to us. Thanks again, and remember, we're always here for your future car relocation needs! -RK
Reviewed Dec. 31, 2023
I gave Montway a window that I needed the car taken from Wisconsin down to South Carolina. They called me early and picked up a little earlier than I expected and got there right on time. It was a good experience. I would refer Montway to anybody.
Thanks for the great review! We're thrilled you loved our early pick-up and perfect timing on your Wisconsin to South Carolina move. Your recommendation speaks volumes, and we truly appreciate it.
Any future car trips, you know who to call!
Happy haulin',The Montway Team
Reviewed Dec. 31, 2023
Montway was responsive when I called and if I had any questions after the fact. They gave me time estimates and then met those time estimates accurately. They were great. They didn't speak a lot of English, but they did exactly what we asked them to do. They were on time and took care of everything I needed.
Thanks for the great review, Trae! We're so glad you found us helpful, prompt, and got your car there safe and sound. We know communication can be tough sometimes, but happy we met your needs all the same.
Thanks again for choosing Montway! Hope to see you again soon. -RK
Reviewed Dec. 31, 2023
The service was great. So the second time I bought a vehicle, which needed some shipment, I also chose Montway. They bring your requirement to some contractors and they have some cooperations with truck companies. But the drivers are not always the best. For the second time that I used them, the driver tried to call me at 5 in the morning. That was a little bit annoying. But beside that, everything was fine. Montway is a solid and reliable service provider. If you need the service to ship a vehicle from one place to another, it's a great choice.
Thanks for choosing Montway twice, Minghong! We appreciate your kind words about our service and reliability. Your feedback helps us improve, and we're always here for your future car shipping needs. -RK
Reviewed Dec. 30, 2023
The driver was friendly and very professional. He recorded the dents on my vehicle very carefully and when the vehicle arrived, he compared to the original report he had before and after transport to make sure there were no additional scratches or dents on the vehicle. It was a great experience. The vehicle arrived earlier than I expected and the whole process went well. I would recommend Montway to friends.
We're thrilled you had such a positive experience with Montway, Liangyi! It's wonderful to hear your vehicle arrived early and in perfect condition. We appreciate your recommendation and look forward to seeing you again soon.
Reviewed Dec. 30, 2023
It was a long time ago when I last shipped and there was a lot more convenience with text messaging and updates on where the car was. I left the keys to the car and some friends handed them off to the driver. Then, when it got here, it was handed off to my shop. The service from Montway was high quality but I don’t know if it was worth it.
Thank you for your feedback, Joseph. We appreciate your business and hope to see you again in the future.
Reviewed Dec. 30, 2023
The reps from Montway were constantly checking in, sending me emails and text messages. I knew where in the process it was. The drivers came to my house and picked up the car and then, they dropped it at the new house. It was very useful because I didn't have to go anywhere. They were also faster than I expected. The rep I worked with was very open to help me with anything I needed. When I needed a second to look for different information and stuff, he was willing to give it and was open to calls whenever I needed it. Montway had multiple options for me to choose from, so it helped a lot. The price was very affordable and for the way that they were treating me and the speed of the process, it was a good price.
We're thrilled you had such a positive experience with Montway Auto Transport, Isabella! Every step of the way, from clear communication to fast delivery and affordability, it sounds like we hit the mark. Thank you for choosing to work with us!
Reviewed Dec. 30, 2023
Montway had my dad's car here within a week. It was great. The driver spoke a different language but other than that, he was nice, friendly and kind. The cost was not as bad as I thought it was gonna be.
Thank you for your review, Ali. We are thrilled to hear that your dad's vehicle arrived safely and that the driver provided great service. We look forward to the next move!
Reviewed Dec. 21, 2023
I needed to move a car from the East Coast to the West Coast. I placed the order online and the automated system worked well. It was accurate, thorough, and very easy. Also, I was able to track the transport so I didn't need someone to intentionally stay in touch and it was close to real time and reasonably accurate. The delivery timing was as promised. I appreciated that they were upfront about it and they delivered on what they told me they would do. I'd recommend Montway without reservation.
Hello Robert. Thank you for taking the time to share your experience with us. We strive to provide a seamless auto shipping experience and are delighted to hear that your vehicle arrived in a timely manner. Your recommendation is appreciated and we hope to see you again down the road.
Reviewed Dec. 21, 2023
I went online and there was something that Montway supposedly gave me that was $100 less but when it came time to pay the bill, it was $100 more than what I had signed up for. I just let it go. We have since found out that we could have transported for a lot less with an independent agent. But for the national carriers that are online, that was a good price. The second transport took a lot longer than what we thought but we weren’t worried. The service is fine except for the delay in picking up the car. But otherwise, it was good.
Hi Judith. Thank you for taking the time to share your feedback with us. Your comments are valued and we are honored to have gained your business. We are sorry to hear of any inconvenience you experienced during your recent vehicle shipment. If you have any additional comments or concerns, please reach out to us at feedback@montway.com.
Reviewed Dec. 21, 2023
I transported a 2011 Challenger SRT8 thru Montway and setting that up was all done online. Then it was a two-minute conversation with the representative where he asked a couple follow-up questions. There was also a solicitation that went to whoever to picked up the vehicle and I dealt with them through text message. It was a very seamless, easy, and brief process. We're in an industrial park and they dropped off the car at the top of the industrial park. We picked it up from there and there was no issue in unloading. The car's condition was typical of a car being transported through indoor trailering and there was a little bit of dust but it was totally fine. The quote was also accurate and comparable to some of the other ones I was looking at it at the time.
Hello Ross. Thank you for taking the time to share your feedback with us. We thank you for choosing Montway for your auto shipping needs and are pleased to hear that your experience was easy and seamless. Should you ever need our assistance again in the future, please let us know how we can help!
Reviewed Dec. 21, 2023
I like Montway's service. I was satisfied with the way they were trying to give me the realistic timelines and they told me about the process. They picked up my daughter's car at San Diego and dropped it off at Buffalo. That was done very efficiently. I also met the drivers who came to pick up and they looked like good guys. They took all the photos of the car first then showed us even very minor scratches so that there was no confusion or any chance of a dispute. There were two guys and they looked very efficient. It took them six minutes to load the vehicle properly then they said they were going to drop it off in three days. We were doubtful but they were able to do that. Their customer service was very good and I was happy with the price. If I have to drive those cars from here, I may end up spending more money.
Thank you for your glowing review, Stephen! We are delighted to hear that your vehicle arrived safely to Buffalo and that you received excellent service from the drivers. Should you ever need our services again in the future, please don't hesitate to reach out to us.
Reviewed Dec. 21, 2023
I needed to move a very large vehicle that was not running from one of my work locations to another. The transport was within the state of California, and it cost a lot of money, but I didn't have much choice. Besides that, it went smooth. I had employees at the pickup location, and they took photos. Everything was good.
We are thrilled to have gained your business, Krista! Thank you for choosing Montway, and we hope to see you again soon.
Reviewed Dec. 21, 2023
I had a good experience with Montway. It was quick and in a blink of an eye, my vehicle was already where I needed it to be, didn't even realize it was already where I needed it to be at. I enjoyed it. I was satisfied. It was also the cheapest quote I had traveling from such a distance.
Thank you for choosing to work with Montway, Michael. We are thrilled to have gained your business and hope to have the opportunity to work with you again in the future!
Reviewed Dec. 21, 2023
We moved from Florida to Hawaii and had a Volkswagen Jetta transported. I did the uncovered option, and Montway's quote was about half the price anybody else offered me. Customer service was perfect too. They answered my questions every time. My spouse is in the military, and I am gonna use Montway when we move again. I would recommend them too.
Thank you for choosing Montway and for sharing your positive experience with us, Taylor. We wish you all the best in your new Hawaiian home, and we'll be here whenever you need a hand with the next move.
Reviewed Dec. 21, 2023
Setting up the transport went very smoothly. It took less than a day and a half to get it scheduled. The communication was excellent and the quote was spot on. At pickup, the driver and I met at a gas station near my home that also services large trucks in a large back parking lot. So, it was incredibly easy. The vehicle was fine when I received it.
Thank you for choosing Montway, Beth! We're grateful for your feedback and hope to make your next transport another breeze.
Reviewed Dec. 21, 2023
The people I talked to were very helpful and accommodated me with the dates I needed. I've never shipped a vehicle before, so I thought the price was fair. The person I set it up with worked with me. When I asked if they could do any better, they gave me a bit of a better price and I was happy with that. The pickup was in Sussex, New Jersey, while the drop-off was in Summerfield, Florida. I had my son in Florida to receive the vehicle, and when the drivers gave him a time that they would be there, he hardly had to wait for them. They showed up when they said they would. I have recommended Montway to another person and told them that they were wonderful to work with and highly rated. That person is going to use them to have their vehicle shipped. A date and the price just has to be set up.
Thanks for the fantastic review, Jane! We're thrilled to hear Montway made your first car shipping experience so smooth and positive. Thank you for recommending Montway to others, and we hope to have the opportunity to work with you again in the future.
Media


