Montway Auto Transport Reviews

I was moving from New York to Dallas and I needed to ship three cars. I used one company to ship one car then I went to Montway for two others. They're all the same because I've done it quite often. Those guys are brokers, and then they take their cars and put them out their aggregators. Montway might say they're not that, but it’s not a bad thing. It's just what they are. However, it's difficult. What makes it difficult is the route to pick up six cars, and sometimes the person is not there to pick the car up. They tell you they're going to be there Wednesday at 12:00 and they don't get here until Thursday or Friday.

Montway's rep was good. The driver stayed in communication. He was very professional. It was really a very good experience overall.

I have two houses and I wanted to move some cars. I looked Montway up and it said it had the best rating so I went that way. Their customer service team was very professional. There was no hassle. They did everything they said. They were great. The quote was reasonable so I agreed. They couldn't get up my street because it's a small street, but the delivery of my car was handled perfectly. I would recommend them. They were very good.

My niece bought a car here. She goes to school in California and I didn't want her to drive so I wanted to ship the car to her. When we tried to call Montway, we ended up chatting with somebody. That was a good communication tool that they have. Their process was very good. The person I chatted with gave me a link and told me what it was. I clicked on the link and did whatever I needed to do to get signed up. I then went back to chat with the rep.

I bought a car that I needed shipped to me. The seller was having difficulties finding transport. I found Montway Auto Transporters and they were proactive about getting my business. When the car was picked up though, I wasn't notified. Still, once I got the driver's info, I was able to work with him. Montway subcontracted my move. Communication was great when they were getting my business. Once they got it though, they throttled communication back.

I used Montway before for a motorcycle transportation. It was coming from California to Texas a few years back and it was covered. It was picked up on time, delivered on time, and there were no issues. Recently, I was picking up a classic car. It's a Triumph 1969 Spitfire and I had to transport it from Maine to Texas. Due to my previous experience, I went back to Montway. Their customer service was good but we had one issue with the first transporter. They already picked up several vehicles at the time and the car would not sit on their bed since there was not enough space for it, even though it's a very small car. But the customer service at Montway managed to get me another transporter. We were a few days delayed but they found the right transporter and the car was delivered safely. When I needed help, there was help on the phone, too.

I love Montway's customer service. Their quote was a little higher but it seems like they were a reliable service, so I went ahead with it. I had them transport a Kia, and it took five days. It was excellent. I thought it was gonna be more days. Also, the driver was great. He was very customer service oriented and very professional. He lets me up-to-date as to where he was with my car. My car is also the same as when he took it. I was very thankful for the service. Go with them. They provide reliable, friendly, and professional service.

I got a quote from Montway and two other companies for the transport of my personal vehicle from California to Georgia and I picked Montway based on reviews I found on the internet. The main issue that I had was whenever I scheduled the service, I told them on my initial call that I needed the car picked up on or before September 3rd because that was my moving date. I thought that was understood. But they put my earliest pick-up date as September 3rd instead. I had to find someone who was able to coordinate the car pick up because I had to leave California on the 3rd. But besides that, everything was communicated clearly and the transfer was done in a good timeframe. Also, the car didn't have any kind of problems whenever I picked it up. The quote I was given was very accurate and it's a good price for the service they provide. If I needed service again, I'd go to Montway first before any other company.

We were in desperate need to get our car home. Someone told my husband about Montway so we called them. The communication back and forth didn’t go well. They gave me one price and then the price changed after a few days. I wasn’t satisfied with that. But I needed my car so we paid the price. Also, I waited for a couple of days to get my car here. But the guy that brought it communicated very well because when he got there to get my car, he called me. And he called me when he would make a stop and let me know he was stopping for lunch so it might be a little delayed. He kept me updated with what was going on getting my car from Tennessee to South Carolina and he made the experience much better. Other than the price change, the transport worked out good.

You would have to be flexible in working with Montway. They were a little cheaper but it was difficult at times to deal with them. They told me the car would be picked up on one day but they tried to change the date several times. When I was making the contract for the car, I explained to them that I was not in Ohio, the place that it was being picked up from, and I physically had to get there. We set the date based on the time that I was going to be in Ohio. I explained to them I was coming from New Jersey but they tried to change the date to a time of day when I wasn't gonna be there.

I used Montway to move a car from Winston-Salem to Holly Springs, North Carolina. The customer service was good. The time to drive the car from there to here took an hour and a half. They called when they were picking it up, and then they got here about an hour and a half later.

I wanted my mom's Hyundai. When I called several companies, they all knew it was a delicate situation with my mom passing, but the others contacted me daily, which I found annoying. Unlike the other companies, Montway Auto had great customer service. They were very respectful and they didn't push themselves on me, which I appreciated. They were very helpful too. When I had to call back for more information, they did good. No one was at the house and my brother had to wait. Montway Auto called me and worked with my time frame. They were so efficient and I was surprised, but I was happy. The driver was awesome. He was from New Jersey, and when the gentleman picked up the car, he was great with my brother. When he arrived, he was excellent with me. I went with them because of the reviews I read online. The cost was better than expected as well.

When I compared all the information I could find in terms of years in business and customer feedback, Montway was acceptable compared to the others. Their price was also okay and it wasn't hard to get to them. I called pretty far ahead of time and they gave me the timeline. My son moved for graduate school and what was really important to me was getting the car there on a particular day for a very short range of days. They were good about saying, “If you need it here in this range, then we need to pick it up by this time and we will assign the route by this week. Even though you're saying 1,2,3 go now, you won't hear anything until the week before when we assign the driver.” Everything they said was fine. I started getting emails and text messages of what they were doing.

I was buying a personal vehicle from California to transport to Kentucky. It was 2,200 miles. I have a few friends who transport cars for a living, but they were too busy, so I called Montway. I Googled them and they were one of the people that answered the phone. I ended up choosing them and the customer service was great. The cost was appropriate as well. I reached out to them and they gave me the driver's cell phone number. They would contact him and see where he was at, keeping an eye on where he was located at, and he would text me and say, “Hey, I'm here.” The driver was super. All in all, Montway is a good transport company. The purchaser who I got the car from explained to me what condition it was gonna be in, and they met my satisfaction.

I bought a car that was 900 miles away and I needed to have it shipped to me, which took less than two days. Montway's service was extraordinary and the price was better than a few others that I checked. I couldn't have asked for more. I’m very pleased.

We contacted Montway via chat at 7 o'clock in the morning and they answered right away. I was pleasantly surprised at how quickly they answered. Also, the quote they gave me was very accurate. They said the delivery was gonna be Thursday and they came on Saturday but they were very communicative about that so that's okay. I was going across the country and things happen.

I bought a new car that was located in Louisiana and I needed to ship it to California. Montway's online reputation was good. They had a lot of positive reviews. They also had a very competitive price. Their reps were proactive and they got back to me on time. They were very good salespeople. For the most part, the quote was accurate. There was a last-minute change of $50, which was slightly annoying, but on a $1,200 deal, it was not that big of a deal. The driver was phenomenal. He was very thorough with his communication and he was very on point. It was a five-star delivery.

I bought a four-door Chevrolet sedan and needed it shipped 1,200 miles. When I was looking for a car transport, I used uShip and different companies bid to transport my car. There were a couple of them that I contacted who turned out to be illegitimate businesses. I looked for reliable auto transport companies and I found Montway and AmeriFreight. I contacted AmeriFreight first and they gave me a low quote. However, when it was time to book the transport, that quote went up substantially. I went to Montway and someone came online to chat with me. The rep efficiently got down to business and they transported my car for me. The quote I got was very accurate and the timeframe of the move worked out fine for me.

Our experience with Montway was fine. There were a lot of people out there that were cheaper, but other than that, it was good. Montway's representatives did very well and they were good about getting back to us. I was supposed to actually agree to the contract, and I did but it didn't look like it had gone through. They were Johnny-on-the-spot and did a good job. I particularly liked the guy who picked up our car. I said that there's a Walmart nearby and that it'll be a lot easier for him. He did a really great job and he spent some time explaining things to us.

I bought a car online and had to transport it for about 800 miles. I put it on uShip and I got two or three quotes. I read a review about Montway that steered me that way, and I ended up booking through Montway's actual website rather than through uShip. All the communication was done online and it was great for me. They charged me what the quote was exactly and the timeframe was better than expected. But one comment I would have is that they've called me on the phone at least twice and then they've also emailed me other requests to review their service. My suggestion would be to quit bugging customers or at least make an effort to bug them once and then leave them alone.

We had three cars to move but only two drivers. The delivery was a bit of a problem in that the cars were delivered to my daughter's house because we had not arrived in the state. They delivered them to my daughter's account. She unwittingly signed the bill of lading saying that there was no damage, but there was some. So, I contacted Montway, and they said, "Sorry. The bill of lading, the delivery confirmation was signed. Therefore, too bad, you can't do anything about a claim," which was unreasonable and unfair. Apparently, the claim has to be with the independent contractor that drove the truck and not with Montway. However, they could have intervened. If they contracted with this driver, they could have done something other than just tell me to try to figure it out myself. They picked the car up and dropped it off on time. It's just that there was damage to the car that they won't take care of.

The lady from Montway was really helpful. She got a quote very fast. We had other quotes and she took care of matching whatever price we needed. We also looked at their reviews online and they had good ones so we went with them. The driver was very fast and professional and the quote was very accurate. Everything was good.

My daughter moved from New York to California. Also, we were going to move in January so I looked into a number of transport companies. I wasn't happy with the answers I got from other companies. And compared to others I had checked out, Montway's quote was in line. It wasn't the highest, it wasn't the lowest.

I had purchased a vehicle in Georgia and I needed it moved to Ohio. We used Montway and they were good. The quote went up 100 bucks. But the quality of the vehicle when it arrived was fine.

The car I bought was in Pennsylvania and I had to move it to Detroit. Everything was really good with Montway. The only problem I had was with their website. I originally put the wrong ZIP code in and it was a real hassle to change it. I was irritated because I spent an hour on the computer trying to change my code and I still wasn’t able to do it. At that point, I was ready to go with another company. Then, I booked it over the phone. The car arrived in good condition.

I had a car in my home in North Carolina that needed to be transported to Vermont. I was looking for somebody to transport it other than me taking it and putting it on a trailer. Montway was the second company I looked at and they were the only ones that got back to me. The rep was great. He took the time to list everything that we needed and what was gonna to be done. It was straightforward. Within three days, they were there to pick it up so it was pretty quick. However, the cost was a little bit more than what they quoted me and they did not communicate during the transport. I got an email was after the fact that it was already delivered. Other than those, it worked out real well with Montway. They found somebody to do the transport and the guy that did the transportation was wonderful.

I moved from Hawaii to South Carolina so I had my car shipped. The quote I got from Montway was good. The transport took about a month. The driver drove from west to east so the car was dirty but it wasn't damaged. I can live with that. Montway has good service. I was not disappointed at all.

I was relocating from North Carolina to Texas and Montway's reps were incredibly pleasant. The quote was around what I had expected and budgeted for and it was 100% accurate. Also, the vehicle's condition was perfect on the delivery. Everything looked like it did when I left the vehicle to be transported. The driver was quite friendly. He had a delay but he kept me informed during the process.

I was moving across the country and I wanted my car with me. I googled and got a quote from two places. Montway was one of them. I wanted to fill out the trunk with stuff and they could accommodate that so I went with them instead of the other company and got a quote. Everything was through the chat window in the browser. It was no wait and they answered all the questions quick and prompt. They arrived before I expected the car to come. I don't see any scratches on the car and the quote was spot-on. It didn't vary at all. It might have been a bit pricey than the other companies but on the other hand, I didn't have to worry about it. They did. If I have a friend that needs to move the car, I would say that they should go with Montway.

I looked at 3 or 4 companies. Montway wasn't the cheapest nor highest but the reviews online were good and reliable. The driver was awesome. He picked the car up from my family in Florida and they said he was a real nice guy. He called a day and a half later and said, "I'm a couple hours outside of Philly. Where can I meet you? At this address, right?" I said, "The address is right but I'm gonna be home not at least 'til tomorrow night, if not, the next day." He said it was not a problem, that he'd wait around at the local truck stop or he'd see if he could drop off another car or pick one up in the area. He also told me to let him know when I was ready and he'd come meet me.

We were moving and we had an extra vehicle and not enough drivers. I received quotes from about a dozen transport companies. The quotes went as high as $2,500 and there were quotes as low as $600. We started to do the research and looked at some of those. The high ones were far too high and with the low ones, there were a lot of additional fees that weren't upfront that might come into the cost at the end. Montway was very reasonable and they were upfront. Also, their reviews were the best when I was looking for a nice balance between the cost and the quality of service. Their rep and I talked about what I needed and they made the arrangements. They had a driver arranged within 36 hours and what they quoted was what we paid.

Montway is reliable, dependable, and very affordable. I had my car transported from Texas to Georgia. I looked into five transport companies and researched the prices. Montway was the cheaper one. I did an online process to start. They called right away to give a quote and the online quote I got was exactly the same. Then I ended up filling everything by phone. Once they did the deposit, they set up a transport service five days later. After that, it went pretty quickly.

I went with Montway because of the reviews and the price but they raised the price at the end. The driver was great though. He was very helpful, very informative and stayed in contact the entire time. He communicated really well. Because the truck was loaded, the pickup took a little bit longer by an hour. The transport took five days and I would use the service again.

I shipped my SUV from Atlanta to Texas. It was put on the back on the lower part of the truck and I questioned why it was in the back but the driver assured me that nothing would happen to my car. My car was damaged. It was delivered with the luggage rack all smashed in on both sides. I called Montway and they told me that I would have to go through the company but I don't know who was the broker they used to get my car. There was nothing they can do about it and I will have to file a claim through my insurance company.

The communication with Montway was a little bit spotty at first. I had to transport my father's car from Florida to Rhode Island and the first agent I spoke to didn't explain everything to me so I was surprised by a few things. For one, they're a broker and they deal with local companies all over. I didn't know that. The other thing was the method of payment and the cancellation policy weren't explained to me upfront. I didn't feel like the first agent I spoke to gave me good information. He was more anxious to book it.

I needed to have the car transported to where I live which is just an hour away. I was about to have surgery and I wanted to make sure the car was in my driveway. Montway was the cheapest so I went with them. There was a little confusion though. They have to get on board with what's going in the company and finding out where they gotta go, pick up the car and drop it off. That was the only mix-up we had. The cost was good. I like the way they split it up ‘cause that helps a lot. Overall, the experience was good. The vehicle arrived in perfect condition.

I bought a ’67 Camaro and had to transport it from Goodrich, Michigan to Plano, Texas. I did an online search for transport companies and requested a quote from Montway. I was contacted by one of their CSRs and she was awesome. She gave me a way to contact her and she kept in touch with me throughout the process. She took ownership of the deal. I chose to go with them because of her customer service.

Everything went pretty smoothly. It took maybe a week to get Montway to commit but once they found a driver for the vehicle, it was just a couple of days. The only thing was once I booked and they were finally going to pick up the car, the price was maybe $50 more than they quoted. I don't know how that happened, but they changed the price from the online price.

I bought a vehicle. It was just the vehicle I was looking for and it was across the country. I liked everything on Montway's website and how the website worked. It was pretty easy. I went with them for the transport of the vehicle. The quote was more than what I wanted to pay, but it is what it is and it was fair. Also, the driver was great and the pick up time was better than my expectations. I was really pleased with how everything transpired. I’d use them again in a heartbeat if I need to.

I was happy with Montway. There were no glitches from pickup to delivery. They did the transport from California to Florida in 3 days and it went great. They wouldn't come into my street for the delivery because it was too narrow so they kinda stopped at the McDonald's around the corner and I went out and picked it up. The cost went up slightly because I had a bunch of luggage in the car. They said that they had to charge for the weight of the luggage a couple hundred bucks.

I have used Montway twice. The last one took four days. The only problem I had was that I paid for a set pick-up time and day. It wasn't until like two hours before that it was actually picked up that I had any communications from them, as opposed to me having to call them and try to figure out where they were at.

Montway has addressed my concerns and I am pleased to change my review from four to five stars. I would use them again for auto transport.

I looked at 3 companies and Montway was the one that got to me fastest. There were a few other competing quotes that were a bit cheaper but they didn't get back to me or I would send emails and calls and I would get nothing back. Montway answered all of my questions and I was on my way within a matter of 5 to 10 minutes setting up the pickup in LA. They transported a personal vehicle to New York in 9 days. The estimated time was a week and it took a bit longer than that but it wasn't that much of a big deal. The quote was spot on and everything went smoothly. The experience was painless. I was always in contact with Montway or my driver. I never felt like there was any funny business going on.

I had an ‘89 Porsche which I was giving to my grandson and I needed to transport it about 80 miles down there. I compared three transport options then I went with Montway because their price was good and they could do it quickly. Things went pretty smoothly and their service was a good value. But they came a day late and we were a little disappointed they didn’t get it on the day they promised. Just had too much going on. But that was the only problem that I had and once arriving, the driver was good. They handled the car with care and my grandson said it was handled well down there, too.

I bought a car in New York and wanted it in Tucson, Arizona. Montway was able to do the service when I wanted it and their price was very reasonable. Their rep was very knowledgeable and answered any questions that I had. He did a good job. The price was good and it was accurate. I had a friend that lives in Tucson that was there and met the driver. We had a little glitch on the address. Either Montway or I transposed the address numbers from 585 to 855. But when the driver called my friend in Tucson, she corrected it and there was no problem. The transport took five days from the time it left New York to Tucson.

I was picking up a car in Scottsdale, Arizona. The guy down there said he was having trouble getting a shipper. So, I called Montway and I set it up with them to pick the car up in Arizona and bring it back here to Plymouth. After that, I called and got a quote because I was looking at another car in Seattle. They gave me a quote that I was happy with to bring the car here to Michigan, but the deal fell through.

I needed to transport a car from Vancouver, Washington to Michigan. I checked out two of companies and based on their price and timing, I went with Montway. Their reps were very good and kept me up to date about what was going on. They informed me where the vehicle was and got back in touch with me when I was asking them about where it was while I was timing and when it was going to be arriving. The quote that they gave me was also good and the transport from beginning to end took six days. I thought it was going to be longer. The driver who picked the vehicle up delivered it to me and our interaction was very good. The vehicle was a little dusty when it arrived, but I could see why. Other than that, it was fine. I would recommend going with Montway to anybody else. They have very competitive pricing and their reps are very responsive to customer service needs.

Montway had a better rating, but it infuriated me that I had to pay $400 more to pick the day that I wanted to transport the vehicle. I had a schedule I had to meet. Instead of being a four-day delivery, I needed it in a single day. Another 100 bucks would’ve been fine. The quote was supposed to be 800 bucks but instead, it was $1,200. The transporter also came in the evening because they had some other stuff that he was doing. That really aggravated me. I don't care if he came at night and that would have been fine. But the delivery day was fine. The transport took a couple of days and it was perfect because we were in the house where it was gonna be delivered.

We have a summer home in Maine, and we ship cars back and forth from Maine to Chicago twice a year. Once in the spring and once in the fall. That's about 1000 miles. I've been using Van 3 for the last 10 transfers. I've been doing this for about eight years, and I used a couple of other companies as well. However, I was super frustrated with Van 3 because the cars just go missing.

I looked at transport companies since I didn't want our daughter driving cross-country alone back to college. Montway's salespeople were obnoxious but the industry doesn't have the best reputation because of all these brokers out there fighting for your business. And these brokers are not good to deal with, whether it's Montway or some other company. The only incentive the broker has is to close the deal and they don't care about customer service as far I can tell. There's no incentive for them to give you a price that's realistic and they're just going to give you a price that is going to get you on the hook. And the pricing can be very problematic in this business because they'll try to lowball you in, then all sudden, all these other charges come up after you've committed and so on. So it's a bad brokerage experience.

I have a couple issues that I wish did not happen. But we received our cars and everything was fine. The rep was very professional. I called three weeks to a month in advance to reserve the time and date, so that I knew exactly what they needed and what would happen because we had a certain timeline and window. I was three or four days out from the date when we knew that we would need it, and I had to start calling Montway because I wasn't hearing anything. I was like, "I wanna confirm. Are my cars gonna be picked up?" I had to call multiple times. There was a lack of follow-up as the transport got closer to the date. And then when I called, they were just like, "Oh, yeah. We don't know. We're still waiting for someone to pick up the order."

I needed to transport my vehicle for 2,088 miles. I looked into 4 companies and Montway responded to my request because I was looking for a way to transport my car right away. Their price was also very competitive and was lower that the other quotes that I got. Then, when I called and talked with them, their customer service was excellent. The gentleman who handled the transport was very nice, too. He couldn't speak much English, so it was hard to talk with him, but he understood me. But he had an 18-wheeler and I lived in an apartment, so he couldn't come into my complex. I had to drive my car out to meet him, but it was fine.

I was moving from Texas to California and I didn't want to drive my car there, so I figured I could get it transported. I looked at maybe two or three moving companies because I thought that they had different departments that could handle my packaged stuff and then my car. One or two of them had that service but it seemed like they weren't servicing me. I googled "the best car transport services" and I saw an article that highlighted at least four different car transportation companies. The article highlighted each company as being good for a different purpose depending on what’s most important to you, and Montway was one of the first listed.

We used Montway for a PCS move in the military. It was from Washington state to Texas. I went on a website that listed top transport companies, to go through for things like customer service and satisfaction and they were listed as the top one with price and customer. The sales representative that I've talked to on the phone to set it up was awesome. It was a lady and she was quick and precise, and to the point with everything and was cut-and-dry about coverage, 'cause I had a lot of questions about that. She was able to help me out quite a bit along the way and make sure I wasn't left with questions at the end of the phone call.

I needed to move a car from another city to here. I got several quotes from different companies but Montway seemed to be the most responsive. They were very helpful and returned my calls and messages promptly. And then, the driver was very professional and got the car unloaded quickly. Everything went fine. I would recommend Montway to anybody.

The representatives at Montway were helpful. They're very good. They did the work for me and the quote was reasonable. It wasn't cheap or too expensive. The driver was a good guy. They picked it up in Springfield one day and it was on my doorstep the next day. The car was the same condition as I left it. It's a good service. They're reliable and quick.

We were moving a car here in Oregon to Connecticut. It was my father's car and he's no longer able to drive so I shipped it out to his grandson who just turned 16. I had another competitor that I was trying to work with but they were not responsive so I ended up going through Montway. After reading about them, I got some good vibes that they would be a good company to use. In less than 24 hours, I had a response back and in less than a week, we got the car shipped. Whereas I've been two weeks with another company and haven't heard a peep.

I purchased a new car. I did research online on various transport companies and Montway seemed to be amongst the best. The coordination was a very easy experience. They were in constant communication with me about it. For the delivery, the driver was very thorough, seemed to know what he was doing, and very courteous. I was surprised that the transport took only four days. There must have been multiple drivers in the truck and they switched driving because it was almost 3,000 miles. That’s a lot of driving every day. And then, the quote was exactly what I paid. I was very happy with the service. I would use them again should the need arise.

I just purchased a car and had Montway transport it for me. My experience with their rep was good. They were very punctual to getting something resolved. They also gave a nice quote. The delivery was right on point as they stated. The driver was good too and the vehicle was in excellent condition when it arrived.

Montway's customer service was right awa. They were precise and informative. They explained everything to a tee plate. And the transport was a lot quicker than I thought it would. The driver was quick on responding. He changed scheduled time four times so I had to move my schedule around a few times. And then he got here. I ended up helping him find a place to turn around the car. But he seemed pretty high energy. I was like, "You've had some Red Bulls, haven't you?" It was late at night. He did get it there late at night, though.

I called Montway then we made a plan. They were able to meet my requested pickup date and they delivered in Seattle a few days earlier than I expected which I liked. The initial quote and the final cost matched. The driver was communicative. They called us the day before they were going to drop off the vehicle which was helpful. Everything went smoothly and it was enjoyable working with them.

Rick in customer service went out of his way to resolve any issues that I had.