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Montway Auto Transport Reviews

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About Montway Auto Transport

Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Pros
  • No upfront payments
  • 24/7 sales and support
  • Free insurance coverage
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Must contact for tracking info
  • Terminal-to-terminal transport not offered

Montway Auto Transport Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Montway Auto Transport?
    • 4,896,076 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 11 Reviews 1635 - 1835
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Dec. 21, 2023

    The people I talked to were very helpful and accommodated me with the dates I needed. I've never shipped a vehicle before, so I thought the price was fair. The person I set it up with worked with me. When I asked if they could do any better, they gave me a bit of a better price and I was happy with that. The pickup was in Sussex, New Jersey, while the drop-off was in Summerfield, Florida. I had my son in Florida to receive the vehicle, and when the drivers gave him a time that they would be there, he hardly had to wait for them. They showed up when they said they would. I have recommended Montway to another person and told them that they were wonderful to work with and highly rated. That person is going to use them to have their vehicle shipped. A date and the price just has to be set up.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the fantastic review, Jane! We're thrilled to hear Montway made your first car shipping experience so smooth and positive. Thank you for recommending Montway to others, and we hope to have the opportunity to work with you again in the future.

    Verified purchase
    CoveragePriceRefunds & PayoutsStaffRates

    Reviewed Dec. 21, 2023

    Montway trucked our car back from California to Pennsylvania. The driver was fantastic. They couldn't get the truck the whole way to my house so I had to drive a couple of blocks up. They took a bunch of pictures of the car and made sure I looked at everything over, that there were no marks on it. Then they pulled it into the covered truck. They kept in contact with me the whole way across the country. When they got here in Pennsylvania, we weren't here yet. I had a friend of mine meet them at my house. I could tell they wanted to make sure that whoever was gonna receive the vehicle was the person that was gonna receive it. My friend received the car for us. I asked him his experience with them and he said they were very easy to work with. They walked all through over the car with him also. I would wholeheartedly recommend Montway to anybody. They're very easy to work with and the price was right. There are probably cheaper companies, but you get what you pay for these days.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the fantastic review, Douglas! We're thrilled to hear Montway delivered a smooth coast-to-coast experience for your car. Thank you for choosing Montway and for recommending us to others. We're always happy to help with your future car transport needs.

    Verified purchase

    Reviewed Dec. 21, 2023

    Everything went as planned with Montway. They were right on point. I would recommend them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your 5-star rating, Constantine! We are thrilled to have gained your business and hope to see you again in the future.

    Verified purchase

    Reviewed Dec. 21, 2023

    It's very easy with Montway. I've done it four times with them. I've had vehicles picked up from Fort Lauderdale, Florida and dropped off in Annapolis, Maryland. They were on time. The last time, they didn't make the pickup date. They had a hard time finding a carrier. But the other three times, they did.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Richard. Thank you for taking the time to share your experience with us. We are honored to have gained your repeated business and look forward to the next move!

    Verified purchase
    Customer ServicePriceStaffRatesTimeliness

    Reviewed Dec. 21, 2023

    I had a hiccup with the deposit, but that was straightened out. After that, it was seamless. They were supposed to come pick the car up, but the truck couldn't fit in the neighborhood so they met my son at a nearby Walmart parking lot. The day that the car was supposed to be here, the driver called and said he'd deliver it the next day and he did. My fear was the price because I see so many horror stories about getting quoted one price then when the driver comes, they want something else. They had went up on the deposit. I told them that was not what was said. They went ahead and reissued a new invoice with the deposit that was quoted. When the driver arrived, I didn't have change. He ended up taking $20 less than he was supposed to. I've recommended Montway because they kept their word. I also like the timeliness and their price was good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Tayatta. Thank you for your positive review. We are happy to hear that you were happy with your experience with Montway. Your recommendation is appreciated and we look forward to seeing you again in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2023

    I almost canceled the service. The communication wasn't there. I was getting the runaround. I called to cancel then I was called back and talked back into it. It ended up being a great deal because of the driver who was incredible.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Kelli. Thank you for your feedback. We are sorry to hear of any initial concerns you experienced, but are happy to have gained your trust in the end. We strive to work with the best drivers in the industry, and are thrilled to hear that the driver provided great service. If you have any additional comments or concerns, we invite you to contact us at feedback@montway.com.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2023

    The experience was excellent. They looked up my location on the map and decided that they could not bring their truck. I was gonna call them about it, but they proactively did that. We decided to meet where there would be enough space for the truck to park which is close to my house. When it was close to delivery time, I called so I could communicate with my daughter and they could arrange a place to meet.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Philip! Thank you for your feedback. There are times where the driver may need to make adjustments to the pickup or delivery location, but we ask that they meet the customer in a location that is as close as safely and legally possible to the requested address. We are happy to hear your experience was excellent and we hope to see you again soon.

    Verified purchase
    Customer ServicePriceRates

    Reviewed Dec. 21, 2023

    Montway was fair on the pricing and had good customer service. During the delivery, the vehicle was not allowed into the housing section because of the size so we drove over to where the car was and picked it up. I'd tell others to use Montway. They're great.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive comments, Arnold. We strive to provide competitive pricing and quality service to our customers. Your recommendation to others is greatly appreciated and we hope to see you again soon.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2023

    Montway, the auto transporter, was absolutely fantastic. It happened very quickly. I researched online and saw a lot of positive reviews, so I chose them. They were able to provide me with a good estimate. They explained everything to me and they came when they said they would. They also delivered when they said they would and everything was perfect. I would highly recommend them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Janete. Thank you for taking the time to share your feedback with us. We are grateful to have gained your business and your trust, and look forward to seeing you again in the future.

    Verified purchase
    Customer ServicePriceStaffRatesCommunication

    Reviewed Dec. 21, 2023

    I've been with Montway for about nine years, and I'm very happy with them. It's a different price every year depending on the cost of gasoline, but I've always felt it was very fair. When I compare it with some of my friends, it's right in line with the market. Montway used to do transports direct. Now, I usually have to drive several miles, but less than 10 miles.

    The transport has always been in an open truck, and I've been very fortunate. They've never had any damage on any of the cars that’s hauled for me except one time, and it was damage that was done to the undercarriage of the car. I would have never even known about that, but the driver disclosed it and they took care of it. Overall, Montway is very good. They're easy to deal with and keep me informed. I've been very satisfied with the service they provided me. I've referred many of my friends to Montway, and I would continue to do that.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Charles. Thank you for your positive comments. We are honored to have gained your repeated business over the years. Your recommendations to others are greatly appreciated and we look forward to the next move!

    Verified purchase
    Staff

    Reviewed Dec. 21, 2023

    It was a little unsettling setting up the transport, but once the driver arrived, everything was fine. Pickup and delivery were awesome, and the driver was great. He got the vehicle there exactly when he said he would. He was super friendly and he was even able to drop it off and pick it up in the driveway. I've recommended Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Ian! Thank you for taking the time to share your feedback with us. We strive to work with the best carriers in the industry and are pleased to hear that you received excellent service from the driver. Your recommendations are appreciated and we hope to see you again!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 21, 2023

    We did an enclosed transport, and the cost seemed very reasonable. At the beginning, customer service was a little convoluted because I'd get calls from different people, but once the car was picked up and it was assigned to a driver, it went very smooth. I got the notification that the car got picked up in Florida, then the driver let us know he'd be in Detroit in a few days. I was out of town at the time it got delivered, but my wife was here and she got it off the truck with him and got it in the garage. The driver was friendly and stayed in good contact, and my wife said he was great to deal with and accommodating. I can't ask much more than that. I buy old cars and bought one in Florida. I've used Exotic Car Transport quite a bit, but they don't seem to be around anymore and I like Montway better. They were faster and cheaper, and I've already recommended them to somebody else.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Kenneth. We are delighted to hear that your vehicle shipment went smoothly and that the driver provided excellent service. Your recommendation is appreciated and we hope to see you again in the future!

    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed Dec. 21, 2023

    The third-party drivers Montway hired were fantastic. It was a mother and son duo. My mother was shipping her Porsche Boxster from Georgia to Salt Lake City out to me. They picked it up at her place with no issue. We had constant communication the whole time that the car was going across country. When they brought it here, it was flawless, considering I work in shipping and logistics for a living. I know of horror stories and everything that can go wrong in supply chain, but this went as smoothly as possible. We were very impressed.

    One of the biggest things that drew me to Montway was that they offered a contract without me even asking for it. In addition to that, some companies were pricing two and three grand over. Montway's price was very affordable. For $1800 to go from Savannah, Georgia to Salt Lake City, you can't beat that. It also didn't seem there were any hidden agendas, and I appreciated that they were doing everything over the phone. A lot of companies that we were initially contacting were only texting. I am happy that I found Montway though I had to sift through some bad eggs before I did. If I had found them to begin with, it would have made life much more simpler and more time-effective.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Lacy. Thanks for the in-depth review! We're thrilled to hear how Montway Auto Transport and the driver went above and beyond for your mom's Porsche journey across the country. Thank you for choosing Montway and for taking the time to share such a detailed review. Your feedback helps us keep improving and exceeding expectations. We're here to help whenever you need another smooth transport adventure!

    Verified purchase
    Staff

    Reviewed Dec. 21, 2023

    Montway was the best. The driver came and pulled right up in front of my yard. I gave him the keys and he loaded up the truck. He got there in Tennessee earlier than when he said he was gonna be. The truck was delivered with no problems. He was a fantastic guy. I highly recommend him. I drove tractor-trailers cross country for over 55 years. I know a good driver when I see one.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Michael! We are thrilled to hear that you received excellent service from the driver and that your vehicle arrived safely. Your recommendation is appreciated and we hope to see you again soon!

    Verified purchase

    Reviewed Dec. 21, 2023

    We were extremely happy with Montway. We like the ease of doing business with them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Allen! Thank you for taking the time to share your feedback with us. We appreciate your business and hope to see you again in the future!

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 21, 2023

    The people were nice on the phone. I met the driver at a local shopping center. He was a good guy and handled my truck nicely. My truck made it here on time. The fellow on the phone had said it'd be a 25% deposit and the rest would be money order. He didn't give me the amount. He gave me a percentage. After I had it all made out, a young lady called me on the phone and she was giving me a different amount. When the fellow showed up to get my car, I had a money order made out, but I had it made out to Montway and it should have been made out to the courier. Montway should have told me to have a check made out to the courier. I went home, got my checkbook, came back and gave the driver a personal check made out to the courier, which all worked out.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Dave. Thank you for your feedback. We are sorry to hear of any inconvenience you experienced. In the event of any issues, we are always here to help via phone or LiveChat, 365 days a year with extended hours. We appreciate your comments and your business, and hope to have the opportunity to work with you again in the future!

    Verified purchase
    CoverageStaffCommunication

    Reviewed Dec. 21, 2023

    They picked the vehicle up from the dealer in Maryland. However, Montway didn't notify me that the vehicle had been picked up. Also, they said that you could track the driver, but you couldn't track them where they were. I live up in a rural area with one-way roads. The driver said he couldn't make it up here because there was no way for him to turn around. I had to meet him not very far from the house. When I saw him, he had a triple rig full of cars so I understood why he couldn't come all the way to my driveway. There was barely a film of dirt on the vehicle 'cause they had them covered up well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Jules. We are delighted to hear that your vehicle arrived safely. Your business is appreciated and we hope to have the opportunity to work with you again in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2023

    Everything went smoothly with Montway. I was very happy. We were able to meet the driver late at night instead of early the next morning. We have a large warehouse and the driver was asking if he could park there overnight. I told him I could go, meet him, and get it unloaded that night. He was very happy about it because that put him 12 hours ahead of schedule.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Joe. Thank you for your review. We are thrilled to hear that you were happy with the level of service you received from Montway and the driver. Should you ever need our services again in the future, please let us know!

    Verified purchase
    Staff

    Reviewed Dec. 21, 2023

    Montway did a good job. They had the best deal. The driver was helpful.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Yu. We are thrilled to hear that your vehicle arrived safely and that the driver provided great service. We look forward to seeing you again in the future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2023

    To Montway Auto Transport, with the way they speak to people, it seemed like it was routine. Other than that, I would recommend them. The driver picked up the car in Staten Island. He drove it to his truck and loaded it that way. And when he got to Florida, they usually just park on the main avenue, A1A. He called me, I walked up the block and picked up the car. It was a piece of cake.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Robert. We are grateful to have gained your business and that your vehicle arrived safely. We appreciate your support and hope to see you again in the future!

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 20, 2023

    This was the second time I used Montway Auto Transport. It was quick and easy. I got a quick quote which I was happy with, and quick service. They worked fast. Also, the driver met me right where we were supposed to meet. He was nice and easy. He unloaded my car, gave it to me and handed me the keys. I would pay for the service again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, David. We strive to provide timely and quality service to all customers and are pleased to hear that you received that during your recent auto shipment. Should you ever need our assistance again in the future, we are always here to help!

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBillingRates

    Reviewed Dec. 20, 2023

    Montway Auto Transport had a fair enough price, so I chose that. The courier driver was great. He was focused and tried to get his job done right. He was good to deal with. He didn't speak English very well, but he had his dispatch guy who would translate. The drop-off happened just like I thought it would. There was room on the street to drop it off. The driver dropped it off and pulled it into the driveway. He took some pictures of what the car looked like in the driveway after he dropped it off, and I handed him a check for the remainder of the payment. I paid some upfront and the rest on delivery. And he picked it up, and that was it. He was on his way.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review, Janos. We are thrilled to hear that you received quality service from the driver during your recent shipment. Should you ever need our services again in the future, please do not hesitate to reach out to us!

    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed Dec. 20, 2023

    Montway responded in time and their price was a little lower than what I had in mind. I was pleasantly surprised that it went smoothly. They contracted out to independent contractor. I called Montway and they told me that the driver would call me with pickup details. The contractor who called me was very friendly and very good about it. He couldn't really bring his large 18-wheeler transport into our cul-de-sac, so he said, “Would you mind driving it to a side street where I can pull into that? I don't have to turn around. I can go on the same street.” I was willing to do that, and he was very appreciative of that.

    I wanted it loaded on the top of the transport instead on the bottom because I didn't want any oil from another car dripping onto it. He said, “I can't do it right now, but when I unload some of these on top, I will do that and I will send you a picture and all that.” He did that. So he was very good about it. Overall, from Montway themselves and their customer service as well as the guys who did the transport, I was very happy with the service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Magalage. Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service and communication from the driver. We hope to have the opportunity to work with you again in the future.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 20, 2023

    I’d recommend Montway Auto Transport. Their quote was reasonable. Also, the driver texted me. We had good communication, so we were good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive rating and review, Jody. We are happy to hear that you received good communication during your shipment. We appreciate your feedback and hope to see you again in the future!

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 20, 2023

    Setting up the transport went very smoothly. We were contacted a day in advance so that they were able to pick up the car a day earlier than expected and at a location pretty close to where I was staying. Then I drove over and met the driver, and he loaded up the car, and it was done. The driver walked around the vehicle and took a lot of photos. There was a form that had a schematic of the car and he marked the locations of some existing small scratches. The quote matched the final price. It was a little bit higher than a couple of other quotes that I’d gotten. But I needed to have a fairly tight window on the pickup.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, David. We are thrilled to hear that your recent vehicle shipment with Montway went smoothly. We hope to see you again in the future!

    Verified purchase
    Customer Service

    Reviewed Dec. 20, 2023

    Montway Auto Transport responded to me the quickest. Everything was smooth. I'm getting ready to use them again in a couple of months.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Gary. We look forward to the next move!

    Verified purchase
    Staff

    Reviewed Dec. 20, 2023

    I've used Montway twice to send two different vehicles and they were good. They were on top of things. It was a really safe and secure transaction because of the way they release these security codes for a person to receive the car and they have to be given the code. They're my preferred interstate transport as far as all of our out-of-state car deals. They're really responsive.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Jonathan. Thank you for taking the time to share your feedback with us. We are honored to have gained your repeated business and hope to see you again in the future.

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Dec. 20, 2023

    Montway seemed to be very flexible and could find me the type of movement I needed in a protected cover for my car. The transport went really well. The person that moved the car did a great job. We couldn't have asked for anything better. He showed up not only on time, but he showed up early. He got the car here sooner than we were expecting, which was awesome. The car had no damage at all. It was in the exact shape it was in when we gave it to him. He was a very friendly and personable individual.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the amazing review, David! We're thrilled that Montway met your needs for a flexible and protected transport. Please let us know how we can assist you with your future auto shipping needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2023

    Montway Auto Transport pulled up next to the hotel I was at, and getting the car loaded was perfectly done. The driver was excellent, very professional, and efficient. He was a very gracious man. Very attentive and easy to work with. I recommend him. The driver called before he picked the car up and let me know he was coming and when he was coming to deliver it. We had to deliver it in a residential area, but it was obvious it wouldn't work. That was why we chose the mall area in Newark, California, and that worked out very well. Also, the car was well taken care of. I was very impressed.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway and for taking the time to share your feedback, Mark! We truly appreciate your business and hope to see you again in the future.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 20, 2023

    The communication was good. They were on time with the window they gave us. The pick-up and the drop-off were smooth. They were pretty much spot on with the times and the car was delivered in good shape. The driver was friendly and the cost was very good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway and for taking the time to share your feedback, Matthew! We truly appreciate it.

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 20, 2023

    We had a tough situation and there was a lot of timing involved. But Montway did pretty well. I told them about my previous experience with another company and they were pretty sensitive to that. The person that picked it up informed me that it would take a certain amount of time and it would come to my front door. They got my car right to my front door a day early. They bettered the timeline.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway, Richard! We're happy to hear we could help navigate your stressful situation and even exceed your expectations. We hope to have the opportunity to work with you again in the future.

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 20, 2023

    They came on schedule and everything was without a hitch.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your 5-star rating, Barbara! We look forward to seeing you again at the next move.

    Verified purchase
    PriceStaff

    Reviewed Dec. 20, 2023

    They were absolutely professional. The guys who picked up my car were the same ones who delivered it and they were very timely on both ends. If it was cheaper, it would have been nicer, but it was what it was.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Stephen. Thank you for your feedback. We are happy to hear your comments and appreciate your business. Please let us know how we can assist you with your future auto shipping needs!

    Verified purchase
    Staff

    Reviewed Dec. 20, 2023

    The transport logistics guy was very good and the driver was very courteous. During the delivery, he knocked on the door and the car was already in the driveway. It was perfect.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Tracy. We are delighted to hear that your vehicle arrived safely. We hope to see you again in the future!

    Verified purchase
    Staff

    Reviewed Dec. 20, 2023

    When I reached out to Montway, it was such an easy process. I spoke with Ruben who was amazing, and got my car picked up and shipped in a very brief amount of time. That was great. The driver was great as well. He was very communicative. If I reached out to him and asked an estimated time of arrival, he was very responsive. It was a great experience. I wouldn't use any other company if I had to ship my car.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the stellar review, Kaila! We're thrilled to hear you had such a positive experience with Montway Auto Transport. Hearing that you wouldn't choose another company means the world to us. It truly is our goal to create the best possible auto transport experience for every customer. Thank you again for choosing Montway and for taking the time to share your feedback. We truly appreciate it!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 20, 2023

    I would highly recommend Montway Auto Transport as being reliable, easy to work with, and having competitive pricing. I chose them because I've used them before for another vehicle transfer when I sold a vehicle to someone in Dallas, which was out of Alabama. I went online and requested the transfer, and they emailed me back with the options and pricing. The quote was fair and Montway stuck with it. That's what they charged me. English is not the driver's first language, but he still made an effort to get someone else on the line to help make sure the communication was conducted accurately and help coordinate the pick-up and delivery successfully.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Jake. We are thrilled to hear that your vehicle arrived safely and that you were happy with your experience with Montway. We appreciate your business and hope to see you again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 20, 2023

    I was shipping a car from Vermont to Florida. I did some internet research and Montway came up as one of the national shippers. And when I called Montway, they gave me the lowest price. What we did was because the truck was too big for our block, the driver called me from about two blocks away. I drove the vehicle to him. He drove me back home and then took the car back to the truck and loaded it on the truck. He was in touch every day letting me know, confirming when the car would arrive. It was dirty when it arrived, but it was in good shape.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Susan. We are thrilled to hear that your vehicle arrived safely and that you received excellent communication from the driver. We appreciate your business and hope to see you again in the future!

    Verified purchase
    Customer ServicePriceRates

    Reviewed Dec. 20, 2023

    Montway's price was competitive and they were flexible on the dates. Working with them was good and it was a good customer service that they did provide. They were able to accommodate the changes that was requested on the pickup and also during the delivery. The initial pickup date was changed by 24 hours. It was a splendid experience with them.

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    Response from Montway Auto Transport

    Thank you for your feedback, Ruben. We are thrilled to hear that your vehicle arrived safely. We appreciate your business and hope to see you again in the future!

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    Staff

    Reviewed Dec. 20, 2023

    I spoke with Montway and they said that their major route is from Florida to Michigan and Michigan to Florida. My experience with them was great. The driver was awesome. The transport was completed in about four days and the car was fine.

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    Response from Montway Auto Transport

    Hello Ryan. Thank you for your positive feedback. We are delighted to hear that you received excellent service from both Montway and the driver. Thank you for choosing to work with us!

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    Punctuality & SpeedFollow-Through

    Reviewed Dec. 20, 2023

    I needed to get a car out to my daughters and it went very smoothly with Montway. They came a little bit early to pick up the vehicle and they stayed in touch. You can't get a semi in the street where my daughter lives so they had to reload it someplace in New Jersey and drive it out and they did what they said they were gonna do. I would tell others to hire them.

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    Response from Montway Auto Transport

    Thank you for your review, Mark. We are happy to hear that your recent shipment went smoothly. Your recommendation is appreciated and we hope to see you again in the future!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2023

    Montway shipped my car from the East Coast to the West Coast. I put in that I was looking and Montway, along with a couple of others, contacted me. I spoke to someone and he was so efficient and helpful. The first person I spoke to was Montway and I knew right then and there I wanted to stick with them. I liked his efficiency and he wanted to be helpful. I felt a sincerity about him to get the job done. Some people make you feel like you're bothering them almost.

    It worked out perfectly. They told me about what day they would pick up, and then they called me the day before, and then the day they picked up, called the day before that they were actually gonna get there because going from Florida to California was a trip.They kept me informed the whole time. Montway is fabulous. You should use them.

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    Response from Montway Auto Transport

    Hello Melanie. Thank you for your feedback on your recent vehicle shipment with Montway. We are thrilled to hear that you received excellent service and we hope to have the opportunity to work with you again in the future!

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    TechPriceStaffRates

    Reviewed Dec. 20, 2023

    I almost contracted with another company, but Montway was able to beat them on price and timing. The reps did a good job and they were really helpful in trying to present us all kinds of options to get our vehicle transported. I shipped two vehicles - a pickup truck and a Jeep. They went from Northern California to Oklahoma. The driver who picked up the vehicles was excellent and we got along super well. The driver who dropped off the vehicle here was a different driver and he was professional. They would have delivered the vehicles faster but we weren't here to accept delivery of the vehicle.

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    Response from Montway Auto Transport

    Thank you for your feedback on your recent shipment, David. We strive to work with the best carriers in the industry and are happy to hear that you received excellent service from both drivers. We are honored to have gained your business and hope to see you again in the future!

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaff

    Reviewed Dec. 20, 2023

    I moved across the country from Missouri to California. Montway moved my Honda CRV. There were two different people. There was one with whom I made the original agreement. Then there was the driver. He had an accent that I had some difficulty understanding on the phone, but he was fine. It wasn't all that difficult. He was very punctual.

    I was surprised because I thought they would drive up on my street with the vehicle, but the street was too small and short. It was a cul-de-sac, so there wasn't room for him to maneuver in that space. I had to meet him at a second location. It all worked out very well. Montway allowed additional stuff in the car as they transported it at no charge. The driver was flexible because he allowed me to put my plants in the car.

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    Response from Montway Auto Transport

    Hello Erica. Thank you for taking the time to share your feedback with us regarding your recent vehicle shipment. We are glad to hear that you were happy with the service you received from both Montway and the driver. We hope to have the opportunity to work with you again in the future!

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    Price

    Reviewed Dec. 20, 2023

    Everything went very smoothly. We did a couple of vehicles and it took five days. Pickup and drop-off point was in Maryland. That worked out great. The quote was very in terms with other moving companies.

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    Response from Montway Auto Transport

    Thank you for your feedback, Pankaj. We are thrilled to hear that your recent vehicle shipments went smoothly for you. Please let us know how we can assist you with any future moves!

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 20, 2023

    It was a very good experience with Montway. They always responded to my question and they always called me back if I needed something. I shipped a Toyota Corolla from Florida to New Jersey and the drop-off was very fast.

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    Response from Montway Auto Transport

    Thank you for your feedback, Rocio. We are thrilled to hear that your vehicle arrived safely to New Jersey and that you were happy with your experience. We hope to see you again in the future.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 20, 2023

    Customer service was good. I shipped a Jeep Wrangler and the quote was spot on. The driver was very good at communicating all of his situations. The transport was done in a day and I got the vehicle in great condition. It was super quick.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Nikki. Thank you for your feedback. We are thrilled to hear that you were happy with the level of service you received from both Montway and the driver. Should you ever need our assistance again in the future, we are always here to help!

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    PriceStaff

    Reviewed Dec. 20, 2023

    I had Montway ship a Ford Escape. My experience was good. When I originally booked it, I talked to a guy, and he told me I was allowed to have 100 lbs in the trunk, and then I paid another extra to have another 100 lbs in the back seat. Then when the guy picked it up, he told me I wasn't allowed to have anything in it. I told him I paid extra, and then he was like, “Oh, I'll figure it out with the company.” Other than that, it was perfect. There were some other companies that I looked at, and they wouldn't even let me pay extra to have more weight in the car.

    The transport was really good. The driver was trying to accommodate me and trying to drop it off at my house. I told him I'd meet him where I originally planned to drop it off just because it was easier with the long trailer. He was very accommodating in trying to work that out with me on where to be delivered. The only issue, too, was that he was also transporting some classic cars, so my car was dirty from the oil dripping from the other cars. As far as the quote, it was very reasonable compared to some other companies. The final cost was not that bad of a deal.

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    Response from Montway Auto Transport

    Hello Shayley. Thank you for taking the time to share your experience with us. We are honored to have gained your business and hope to have the opportunity to work with you again in the future.

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    PriceStaffRates

    Reviewed Dec. 20, 2023

    They were very helpful in explaining the process because I had never used it before and the price seemed reasonable. When we finally got the driver, I liked him. He was very straightforward and helpful. Everything went well. It would have been very convenient for us to send a few things inside the car but we kind of understood from the documentation that we couldn't send any household goods in the car.

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    Response from Montway Auto Transport

    Hi Bob. Thank you for your review. We are honored to have gained your business and your trust. Please let us know how we can assist you with your future auto shipping needs.

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    PriceStaffRates

    Reviewed Dec. 20, 2023

    The transaction was very smooth and Montway did a great job. The driver was awesome and totally took care of my cars. Also, the price was very reasonable.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your feedback with us, Michael. We appreciate your business and hope to see you again in the future!

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    Staff

    Reviewed Dec. 20, 2023

    I had a great experience with them. Interactions with their reps were all positive. They had adequate knowledge of the auto transport industry. They answered effectively and efficiently. The drivers were friendly and I got my vehicle faster than expected. I got it in good condition.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Gabriela. Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great experience with Montway Auto Transport, and that your vehicle arrived safely. We hope to see you again in the future!

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    PriceStaff

    Reviewed Dec. 20, 2023

    Working with them was a very positive experience. The driver was excellent. Montway was a little more expensive than some of the other quotes I got but the service was very good. So, I was happy.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Sarah! We are grateful to have gained your business and hope to see you again in the future.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Dec. 20, 2023

    I did a little research, so did my wife. We thought Montway had a good reputation. People were happy. The reviews were good. They are kind of a big company. I was debating whether to use a company that subbed all their work out, but it seemed like most of them did anyway. The price and customer service were good. They asked me the information. I gave it to them. They got back to me with the estimate very quickly. They gave us a little discount for something, and we told them we were good to go. I was happy with the service in general.

    The driver came to pick the vehicle up. He was arrived when he said he would arrive right on time. He unloaded it, and it was in great shape. It was a good experience overall. As far as the price, Montway is a little bit higher than some. We wanted the vehicle covered. We didn't want it outside. It was a brand-new vehicle, and I'm glad we did do that. It was a fully covered vehicle. It was going across the country and storms and hail, so we decided we would pay the extra and get the covered.

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    Response from Montway Auto Transport

    Hello Mark! Thank you for taking the time to share your positive feedback with us. We are honored to have gained your business and are happy to hear that your vehicle arrived safely and on time. Should you ever need our services again in the future, we are always here to help!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Dec. 20, 2023

    Montway has the best price. The organizer was straight to the point. Setting up the transport was easy. The pickup was in Port Charlotte, Florida. And then it dropped off in Jackson, New Jersey. I scheduled it pretty far out, a month in advance. It was within a day of my original scheduled time. By the time it came around, it was a day later, but it also came one day earlier. So it evened out. The quote was also accurate to the comparable estimates that I got. I did the online quote, but then I called in and they gave me a better price. So it was worth it.

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    Response from Montway Auto Transport

    Thanks for the great review, Anthony! We're glad you found Montway easy, efficient, and affordable. We understand schedules change, and we're happy we could accommodate your needs. We're always happy to help with your vehicle transport needs.

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    Customer ServicePriceStaffBilling

    Reviewed Dec. 17, 2023

    I talked to Montway's customer service three times to make myself feel like, "Yes. This is real." After the second time, I told my dad about it and he said, "Yeah. Okay. Go ahead. This is a real company and all." The third time when I talked to them was the final time I did and did all my payment. The customer service people were telling me the truth and real information. They didn't give me Google response even.

    The quote was good because it was fixed. The delivery didn't take that long. It was here already and then they said that the truck was displaced from the trailer so it took one more extra day. They did give me the driver's number, but the driver would not pick up because maybe he was driving. The head of the truck company he was working for called me. I can message the head right away and ask him to call the driver. They were responding to me right away. It was my first ever time doing something like this and it was perfect. I gave my 100 percent trust to Montway and they did great. My car came in the way it was. Nothing was missing from my car. My car did not get anything on it even. It was clean the way it was.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience with us, Navneet. We are thrilled to have gained your trust and are happy to hear that you received excellent service from both the Montway team and the driver/carrier company. We strive to provide the best service in the industry and are glad to hear you received that. Please let us know how we can assist you with any future auto shipping needs!

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    Customer ServicePriceStaff

    Reviewed Dec. 17, 2023

    My son enlisted in the military and is in Louisiana, and so he needed his car. We used Montway to transport his car from California to Louisiana. The customer service they provided was a lot better. They clarified it. When I had questions, I was able to reach them and they had no hesitation in getting back to me. They were one of the cheapest ones, too, which I was shocked. The delivery was amazing. They worked with me. Because my son is in a base, it was very difficult to get the vehicle to him. They suggested different ways of getting it there for delivery. I followed their instructions and we had no problems. The quality of service was way above the cost.

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    Response from Montway Auto Transport

    Thanks for the fantastic review, Alicia! We're thrilled you had such a positive experience with Montway Auto Transport, especially during what can be a stressful time for military families. We're happy to hear that our team was friendly, helpful, and readily available to answer your questions. Thank you for choosing Montway and for your kind words.

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    StaffBilling

    Reviewed Dec. 17, 2023

    I was sending a vehicle for my sister in Houston. After having a bad experience with two companies, I just went to the close car auction and I asked them for a good company to use. The manager was friendly and he told me he just uses Montway as a personal thing. He told me, "This company is good," and he gave me the name. I looked for it, I read the reviews, and I did it. It was a good experience. The process was easy. The payment was easy. The pick-up time and the delivery time were accurate. Everything was very smooth.

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    Response from Montway Auto Transport

    Thanks for sharing your positive experience with Montway Auto Transport, Awab! We're happy to hear things went smoothly after your prior challenges. We aim to make your experience as hassle-free as possible, and we're glad it showed for you. Thank you again for choosing Montway and for taking the time to leave us a positive review.

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    Customer ServiceSales & MarketingPriceOnline & AppStaffTimelinessValue

    Reviewed Dec. 17, 2023

    We shipped a BMW X1 and a Jeep from the continental United States to Hawaii. I'm prior military. We're stationed here and we knew that Montway frequently does this. We were hoping not to have issues so we chose them. We've used them when we left here and the military used them. We had a great experience then. Customer service called me several times - once, to set it all up and then we had continuing conversations when the actual dates of shipping approached. We also shipped at two different times. They worked with us quite well and kept constant communication. Customer service was wonderful, just like everybody else in the company. The quote we got was a little excessive but it was right on market value and we were quite happy with it. We had a great experience.

    The transport was expected to take two months. That was probably the worse case scenario date. They arrived quicker than expected by several weeks. They called us. I used the app which was great. It told me that the vehicle was there. I was able to contact Montway. We shipped the cars a week apart. When I picked up one vehicle, I was able to talk to them about the second vehicle. They gave me an estimated time, which was exactly when the vehicle arrived. It was ready the next day. In Hawaii, they use a ship. Somebody grabbed the vehicle and drove it up. We did a walk around and then they handed me the paperwork. Prior to leaving the security area, I had to show the paperwork again to another individual. They cleared me to leave the premises and take my vehicle. It was great.

    The quality of the service was spot on. The gut-wrenching part was how much it cost. However, it was worth every penny with the way the cars were delivered as well as the professionalism. Montway is reliable and professional. Their website and the online tools are great. In today's world where you go on a website and try to ask for a quote, they want all your information and then you're gonna get a gazillion callbacks. That wasn't necessarily the case with Montway and I appreciated that. I would definitely do it all over again with Montway.

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    Response from Montway Auto Transport

    Hello Angelo. Thank you for taking the time to share your experience with us. Shipping a vehicle by water is not an everyday task and can seem daunting to most. That is where Montway comes in to assist as we aim to provide a stress-free vehicle shipping process. We are pleased to hear that your vehicles arrived safely to Hawaii. Should you ever need our services again in the future, we are always here to help!

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    Customer ServicePriceStaffRates

    Reviewed Dec. 17, 2023

    Everything was great with Montway. They shipped our Jeep Grand Cherokee and a Nissan Leaf. We liked their the price, and the delivery window was also smaller. The reviews didn't hurt, too. I called to make sure the timing was right because we had to change the start date for my Jeep. The representative was really nice and knowledgeable. Even the drivers were the best. I've got two kids, and they were four and two at the time. They were super nice to them. Where we live in is really hard for big trucks to get through. The driver came and picked me up, and then we drove back to his trailer. He was very respectful. Everything was great with that. They communicated everything really well.

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    Response from Montway Auto Transport

    Thank you for choosing Montway, Cortney! We appreciate your business and kind words. If you ever need to ship another vehicle, please don't hesitate to reach out. We'd love to earn your trust again.

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    PriceRates

    Reviewed Dec. 17, 2023

    Their price was good and they had a lot of good reviews online. They picked up and dropped off the car on time. They were good.

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    Response from Montway Auto Transport

    Thank you for your positive rating, Charles. We are happy to hear that you were satisfied with the level of service you received during your recent vehicle shipment. We look forward to seeing you again at the next move!

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    Customer ServiceTechPriceStaffBillingTransparencyCommunication

    Reviewed Dec. 17, 2023

    I didn't know at first that Montway was just a broker. When you call them, they call a truck driver who actually picks your vehicle up and then transfers your vehicle to wherever. The only thing that wasn't straightforward was that they told me they were gonna have the car picked up by a certain date, and that did not happen. Montway gets paid straight from my credit card, which was $600 and then all they're doing is making a phone call and lining up the truck driver. They're overpriced for making a phone call, but the truck driver is doing all the work. He was perfect at everything he did. The trucking company that they hired was extremely professional.

    The other thing was that I got shuffled around to other people in Montway. When the guy that I dealt with was gone, they didn't have all the information in a row that they should have had. When I called and asked where was my vehicle, I was shuffled around to other people. I got the truck driver's personal phone number so I called it directly. So I would skip Montway and save money. Once the car was picked up, I was in contact with the truck driver, and that guy was on time. He kept me updated. He called me more than he had to. The car showed up two days before it was supposed to. That wasn't Montway’s doing. It was actually the truck driver doing his job.

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    Response from Montway Auto Transport

    Hello Mark. Thank you for taking the time to provide your comments. Montway is an auto transport broker, and our services are to match your shipment with a licensed and insured motor carrier. We work with thousands of carriers across the country every day and may present shippers with a variety of options to move their vehicles. Due to the complexity of auto shipping, we are unfortunately unable to promise or guarantee any specific shipping dates for standard shipments. We value your business and should you ever need our services again in the future, please do not hesitate to reach out to us.

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    Customer ServiceTechPriceStaffRates

    Reviewed Dec. 17, 2023

    Montway did a good job and the price was reasonable. We appreciated that they were the only company that was willing to work with us. The other ones wouldn't get people out to do it because my truck is a crew cab and it's 21 feet length, and they were not putting that into the description for the people that come out, and they weren't helpful at all. Then they tried to up the price on us after we already had a set price. Montway wasn't doing any of that. They were busting their butt to find a driver for us. We went through six drivers before we finally found one that would say yes and accept the truck. They worked their butts off to find this one.

    We had three different calls from Montway's customer service. The two of them was the same gentleman and one was a lady, and they were both understanding and helpful, knowledgeable. As far as the delivery, the gentleman met with my father-in-law up here in Oregon and because of how it is to get to his house, he had to meet in town. The car wasn't dropped off at the door. They met at a location and he picked up the truck and brought it back here. It was professional. We had interaction at pick-up and he was very good with the truck. She's an old girl and she's my baby. He was gentle with her. He took good care of her. The way we put her up on the trailer to the way when she was here, when we got up here, there was no change in it. There was no damage.

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    Response from Montway Auto Transport

    Hello Bridget. Thank you for your review. We are thrilled to hear that your experience with Montway Auto Transport was a positive one. We hope to have the opportunity to work with you again in the future!

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Dec. 17, 2023

    Montway has an enclosed trailer and it was the most reputable place I could find. I had them ship a Datsun 240Z car from Folsom, California to Owasso, Oklahoma. This is a expensive, classic car. So, I did not want to go with any of the other ones that were a little less reviewed or didn't have good enough reviews. I played it safe. The quote was a little high, but I wasn't gonna risk going with a less reputable place with the situation not having that much control with being so far away. I thought it was a little overpriced by about 20% but at the end of the day, it is what it is.

    The actual drivers told me when they were coming in the night before, and we talked directions and different things. So, that all went really easy. I live in a neighborhood that really facilitated their truck getting in easily. The whole thing was great. I know in detail what the vehicle looked like. It got to me exactly as it entered their trailer and in their possession.

    The only quirky thing about the delivery was it was a little bit pricey and then the payment method was a little bit weird in the way that they wanted to be paid. That caused a little bit of confusion with communication. We ended up working it out but with the price that we agreed upon, apparently, couldn't be through credit card, but it couldn't be cash. It was these methods that they wanted that I didn't have. So, that was limiting.

    They didn't have paypal but they had Zelle. I didn't wanna have anything to do with Zelle. So, I had to figure that out. It would be helpful to people to make sure they understand the quote with the sort of not credit card price. It got worked out. I paid half up front and then the other half later. They claimed that it was explained to me, but I never saw that. So when we got to that moment, it was a bit of a thing. I had to figure out Zelle and use Zelle which I didn't really want to because I don't really like Zelle.

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    Response from Montway Auto Transport

    Hello Curtis. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience experienced with the payment method. We do our best to include all necessary details to our customers and provide payment details in the dispatch emails which highlights the remaining payment amount and payment methods. Your feedback is greatly appreciated and we hope to have the opportunity to work with you again in the future.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 16, 2023

    Montway's schedule worked better with mine and their prices were slightly better. That was one of the major reasons I went with them. In the end, the original and the final cost were the same. Customer service was fine. A lot of the process was done online so it was easy. The transport was from Washington to Georgia. The driver got here a day early and that worked fine for me. He was a cool dude. He got my wife's SUV off nicely and we were on our way.

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    Response from Montway Auto Transport

    Hello Cameron. Thank you for your positive review! We strive to create a customer experience that is seamless and stress-free so our customers do not have to worry when shipping their vehicles. Your business is valued and we hope to have the opportunity to work with you again in the future!

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    Customer ServicePriceStaffRates

    Reviewed Dec. 16, 2023

    I enjoyed the experience with Montway. The rep told me that he was gonna find a driver for me and soon as they found the driver they would call me. They gave me the exact date that the driver would call and he did in time. The driver stayed in contact with me along the way. I had even access to showing the route where he was at. It was a very easy process. The quote was decent. It was a little pricey, but I was more concerned about reliability and the security of my vehicle. The only thing that could be improved about the experience is getting a better quote or a better price. But other than that, overall, they're a wonderful company. They really satisfied me.

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    Response from Montway Auto Transport

    Hello Henry. Thank you for taking the time to share your feedback with us. We are happy to hear that you were pleased with the level of service you experienced from Montway. Should you ever need our assistance again in the future, please do not hesitate to reach out to us!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 16, 2023

    Montway has somebody who speaks really good English and helps coordinate everything, almost like in a command center, in a call center somewhere. Then they're communicating with their drivers who are clearly not from from the States. They don't even barely speak English. But with the way that they do it, they easily have somebody that you can contact that will always answer the phone. They'll then relay that message over to the driver. I got a fair quote, and I certainly would have liked to spend less. But they did an enclosed transport for what most people are doing open transport for. The delivery was a couple of hours behind the schedule. But it ended up working out good for us.

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    Response from Montway Auto Transport

    Hello Brandon. Thank you for taking the time to share your feedback with us. We appreciate your business and hope to have the opportunity to work with you again in the future.

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    Customer ServicePriceStaff

    Reviewed Dec. 16, 2023

    I spoke to Montway when I was setting everything up, and it was a good experience. Their quote was very reasonable considering the destination. The car arrived safely. The only difficulty I had was the driver's English wasn't very good. He messed up who he needed to contact when he got to New York. Originally, it was gonna be that my friend was the one who got my car. But it was her husband so the driver had to call a different number. He didn't understand what I was telling him, so he still called my friend who was at work. She was able to call her husband and he went out and met the driver.

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    Response from Montway Auto Transport

    Hello Andrea. Thank you for your feedback! We're glad to hear your car arrived safely and that you had a positive overall experience with Montway. Please let us know how we can assist you with your future auto shipping needs.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 15, 2023

    Montway is known for transporting vehicles so I used them to transport my standard commuter vehicle. The transport was for a couple of states over. I called Montway to schedule the dates of pick-up and drop-off and they were able to help me reserve a time for that. I was able to reserve an auto transport in the manner in which a professional organization should conduct itself as. The quote was similar to what I expected and the transport took only a couple of days. The driver asked me to sign a confirmation that the vehicle was delivered to the correct location when I met him face-to-face. Everything went well.

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    Response from Montway Auto Transport

    Thanks for the positive review, Cory! We're glad to hear that your experience with Montway Auto Transport was smooth and professional. We appreciate you choosing us for your vehicle transport needs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 9, 2023

    Despite some difficulties in scheduling, the company managed to transport the car quickly and without any damage or incident. Once the ball was rolling, communication with them was direct, frequent, and easy. There was some delay due to the location of the dropoff, but other than that the driver was in touch and made sure I was well aware of his location and his timing.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your feedback with us, Arthur. We are thrilled to hear that your vehicle arrived safely and on time. We appreciate your business and hope to have the opportunity to work with you again in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 8, 2023

    Montway was among the cheapest, and then someone called me and I talked to them. They also mentioned that I could put stuff in the trunk up to a certain weight. But as long as it was below the window line, it was okay and that was a big factor for us to be able to put bedding in the trunk or in the back seats as part of our move. Setting up the transport was pretty easy. It was good service. It was scheduled to take seven days and it was an accurate estimation. The pickup point was kind of funny. Montway claimed to be door-to-door and I told my parents, "Yeah, we don't have to do anything. They're just gonna come by and pick it up." My parents said, "You're crazy. There's no way they're gonna come actually to our house and pick up the car. They're definitely going to call you and ask to meet at like a Walmart parking lot two towns over." But I said, "That's what they said. You'll see." My parents were right.

    The driver ended up calling me and asked, "Can you meet me at this Target parking lot." They said it was door-to-door. But the rig was so big that I completely understand why they couldn't make it up our little driveway. But it was kind of a bummer because it was an hour before they were supposed to pick it up. Other than that, it ended up being totally fine.

    The drop-off was with my in-laws and it was a little bit stressful because they didn't give us a lot of heads-up about when they were going to be around. It was a really big window and both my in-laws worked. So it was a little bit of a touch-and-go stress. They parked the truck somewhere downtown because San Francisco is super hilly and it would have been really hard for them to bring it up. They left the rig in a parking lot, and then they drove two cars, our car and one of their cars, up to my in-laws' place, and then collected the balance that we owed them, and then drove back in the other car that they brought. So that part was door-to-door. Overall, I would use Montway again myself. But there were things that would make it better, which would be more communication, especially around the drop-off, and more of a heads-up and a smaller window.

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    Response from Montway Auto Transport

    Hello Christen. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience you experienced, but are happy to hear that the vehicle arrived safely. As our website and terms and conditions state, drivers pick up and deliver as close as safely and legally as possible to the requested address. There are many reasons that can restrict a driver’s access to the home such as low-hanging trees, tight turns, narrow roads, no safe place to turn around, etc. but this decision is solely up to the driver. Your comments regarding communication are appreciated and we will share those with the proper departments to improve services going forward. We are honored to have gained your business and should you ever need our assistance again in the future please let us know.

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 7, 2023

    When I was about to get my car from Florida to Massachusetts, a friend of mine said to check with Montway which I did. They said they would get my car from Florida to here within four days which they did. The transporter was very good too. They kept in touch with me. They told me about when they would pick it up. They also told me when they were halfway and when the car would be delivered. They were supposed to deliver the car Friday morning but I was supposed to go to work. I told the driver I wouldn't be able to receive the car Friday at 7:00am or 8:00am. He did his best to deliver the car at 1:00 am which I really appreciated. My car was well delivered. The price was good for me as well. I paid $749. I was in touch with other companies who wanted me to pay $1,000 and some hundreds.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport!

    We are thrilled to hear that your friend's recommendation led you to us and that we were able to exceed your expectations with a quick and efficient car transport from Florida to Massachusetts. The dedication of our team and our network of experienced carriers is paramount to our success, and we're happy to see that reflected in your review.

    We hope to have the opportunity to assist you again in the future.

    Sincerely,
    Richard K

    Montway Auto Transport

    Verified purchase

    Reviewed Dec. 6, 2023

    My family has been using Montway for over 10 years. I have personally used them three times. And everyone who's delivered or picked up one of my cars has always been super on time and communicative and just easy to work with. Also, super easy and on-time delivery. I was having it delivered to an area that they couldn't get to with their truck, so we found a meeting point that was reasonable. They're super reliable and I wouldn't trust anyone else with transporting a vehicle.

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    Response from Montway Auto Transport

    Hello Carla. Thank you for your positive feedback! We are thrilled to have gained your repeated business and your trust. We hope to have the opportunity to work with you again in the future.

    Verified purchase

    Reviewed Dec. 5, 2023

    They did a great job. The pick-up and delivery of my vehicle went smoothly. Everything went well from the time they picked it up until the time they dropped it off.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review, Dale. We're happy to hear we could deliver smooth and efficient service for your needs. We hope to see you again in the future. -RK

    Verified purchase
    Customer ServicePriceRatesTransparency

    Reviewed Dec. 5, 2023

    I called Montway and their price seemed right. I wasn't there for the pickup. I had a friend do it. I moved back from Florida to California. It was great. He said when they were gonna be there. He met them nearby because the truck to pick it up was too big. It was all good. I got an update when they were getting close to California and they dropped off the car. It was a great experience. The price was affordable considering how far the car had to go. It got there and nothing was wrong with it. It was perfect.

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    Response from Montway Auto Transport

    Thank you for your feedback, Daniel. We are thrilled to hear that your vehicle arrived safely and that you received excellent communication throughout your shipment. We look forward to seeing you again in the future!

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 5, 2023

    I was very happy with Montway. The setup process was seamless and pretty easy. I told them the vehicle, the pick-up location, and the destination. Then they quoted a price. Everything was done on time at the cost I was quoted. Plus, the gentleman who picked the car up was very professional and polite.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review of Montway! We're happy to hear you found our setup process easy and our quote accurate. We appreciate your feedback and hope to serve you again soon!

    Sincerely,
    Richard K

    Montway Auto Transport

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2023

    I was very happy using Montway to ship a car across the country. It was picked up and delivered on time and without damage. Hassle Free! Tracking was excellent and customer service representatives were helpful. They subcontracted with another shipper who provided excellent service as well. I would use them again without hesitation.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review, Ken! We're happy you had a hassle-free experience with on-time pickup and delivery. We appreciate your trust and recommendation! If you need auto transport again, please contact us. We're always here to help! -RK

    Verified purchase
    Staff

    Reviewed Dec. 4, 2023

    Your driver was professional and kept us informed as to where he was and what he was doing. I/we HIGHLY recommend your service. He was on time when he picked up our car as well as when he dropped it off. He cared about both locations and made where that he could navigate the areas.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review, Jay! We're thrilled to hear you had a great experience with our carrier's professionalism, communication, and punctuality. We appreciate your feedback and high recommendation!

    Sincerely,
    Richard K

    Montway Auto Transport

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2023

    The service was great. The driver helped me along the way and was more than accommodating. He was great with the man on the receiving end and very respectful about the times he was estimated to meet and he was always early. I would keep him, I have done transports before and he excellent employee.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review! We're happy to hear your driver was helpful, accommodating, and professional. We'll be sure to let them know. We look forward to seeing you again in the future. -RK

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 3, 2023

    I called Montway on a Friday, it was Labor Day weekend, and they said they could pick up the car on Tuesday. Lo and behold, they picked it up Tuesday at 7 PM and it was delivered in Arizona Friday night, a day early. I couldn't believe it. It was better than what they quoted. They exceeded expectations. Also, the driver called and said he was gonna be here in an hour. He had every intention of bringing the car to my house but my subdivision has really tight streets so we met at Walmart. Their customer service was perfect.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your amazing review, Cindy! We're thrilled to have exceeded your expectations with our prompt pickup, early delivery, and excellent communication during Labor Day weekend. Your kind words about our carrier and customer service are truly appreciated.

    We're committed to providing outstanding service and will continue to strive to exceed expectations with every car transport. Enjoy your time in Arizona!

    Sincerely,
    Richard K

    Montway Auto Transport

    Verified purchase
    PricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Dec. 3, 2023

    Prompt and efficient service. Reasonable price as quoted. Our driver, Tyler **, made sure everything was done to ensure our vehicle's transport was done quickly and safely and even when an unforeseen circumstance arose he was able to quickly assess the situation and work with it. Delivery was made on time as promised. Thank you.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the 5-star review! We're happy your car transport was quick, affordable, and handled with care by the carrier. We appreciate your feedback and will continue to strive for the best! -RK

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 3, 2023

    The reps from Montway called me and answered correctly every question that I had. They answered very professionally and whatever they told me, that was what happened. Everything went right with the pickup and the delivery was also good. The cost was fair though it could be lower.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Algenis! We're glad our reps answered your questions accurately and professionally, ensuring a smooth pickup and delivery. While we appreciate your feedback on the price, we're constantly reviewing and optimizing our rates to be as competitive and fair as possible.

    We hope to serve you again in the future!

    Sincerely,
    Richard K

    Montway Auto Transport

    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed Dec. 3, 2023

    Two of my kids had used Montway's services in the past and when I had an occasion to need that service, they relayed to me their experience. I decided to try it myself because they gave me positive feedback. I transported a Toyota Camry from Sacramento to Miami and it worked out. My daughter interacted with the driver for pickup and my son was here for the delivery. They both gave positive feedback - especially my daughter in Miami. She said the driver was very courteous. He backed the car down and then took it across the street to where she was in a parking lot, drove it over there for her, and left her in a safe situation. She was very grateful for that. Also, the trip was done more quickly than I had expected, which was great because my son was without a car and I was sending him one of my cars. I would recommend Montway to anyone that needed the service. They did exactly what they said they would do and they did it quickly and professionally. And I think it's a good business model. Using the website is a great idea and it kind of connects everybody together and everybody's happy.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review and recommendation! We're thrilled to hear that your experience with Montway Auto Transport exceeded your expectations. Your daughter's positive feedback regarding the driver's courtesy and extra care is greatly appreciated. We're also glad the faster-than-expected delivery helped your son. We're committed to providing efficient and professional service through our website and network of carriers. Thank you for choosing Montway!

    Sincerely,
    Richard K

    Montway Auto Transport

    Verified purchase
    Customer ServicePriceStaffRatesFollow-Through

    Reviewed Dec. 3, 2023

    I moved to Texas and on the day I was supposed to drive here, I was in an automobile accident. I came here and my car went to an auto body shop in Florida. After it was finished, I didn't really want to fly there and drive myself here so I made the decision to have the car transported. I was cautioned that there are a lot of disreputable companies out there, some that you wanna steer clear of, and some that are absolute frauds. It was kinda scary but I got on the internet and I started doing my research. Also, I talked to the body shop that had my car and I asked the guy if he was familiar with Montway. He said he had dealt with them before when people would have their cars picked up and that they were one of the top ones in the country as far as being reliable and responsible.

    I contacted Montway and the people could not have been nicer. They gave me a quote and they left it open-ended because we didn't know when my car would be finished. They followed through and did what they needed to do when I was ready. I was very pleased. They were very reasonably priced for what they were doing. The driver who brought the car here to my house delivered it to the door. He unloaded it from the flatbed and he treated that car as if it was his own car. He was incredibly careful with it and there wasn't a scratch, a dent, a ding, or anything on it. I was quite pleased with the treatment that the car received as well. I have mentioned to a number of people that if they ever need to tow one or have one transported, Montway is the people to call.

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    Response from Montway Auto Transport

    Thank you for sharing your experience, Claudia. It's truly rewarding to know that Montway played a part in easing your burden after your accident. Your kind words about our responsiveness, affordability, and the driver's meticulous care are deeply appreciated.

    Your experience perfectly encapsulates our commitment to providing reliable, compassionate, and professional car shipping services. We strive to be the top choice for anyone in your situation, and your recommendation reinforces that we're on the right track.

    Thank you for trusting Montway with your precious vehicle. We're honored to have earned your trust and confidence. Should you or anyone you know need car transport in the future, please don't hesitate to recommend Montway. We'll be here to go the extra mile and ensure a smooth, stress-free experience every time. -RK

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 3, 2023

    We were moving from Arizona to Indiana and we had more vehicles than we could drive. We shipped a big Dodge Caravan and an SUV vehicle that was like a Jeep thru Montway and our experience was wonderful. The representative who helped us set everything up was great. He called back when he said he would and everything he said was the way it was. They picked up the vehicles within 15 minutes when he said they would and they delivered 30 minutes of when he said they would. They brought them directly to where we were moving to and dropped them there in the yard. The rep who helped us set up gave us an exact price, too.

    Montway's reps went above and beyond. Our Dodge Caravan had something wrong with it and when the driver picked it up, my husband took the battery cable loose and he had to put the battery cable back on the car to start it. He did that and was nice about it. He never said a word and just got it unloaded. I'd tell my friends to use Montway.

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    Response from Montway Auto Transport

    Thanks for the awesome review! We're glad your move was smooth sailing thanks to our helpful reps, punctual drivers, and excellent service. We'll keep striving to exceed expectations! We're always here to help and look forward to helping you again in the future. -RK

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 3, 2023

    Overall, the experience was pretty good. Once I put the order in, my car was picked up quickly and delivered without any issues in a timely manner. My only complaint is that I specifically asked for a delivery after 5pm because my daughter works full time. They ended up delivering it in the middle of the day and she had to leave work to pick it up.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Shannon. We appreciate your feedback and hope to see you again in the future.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2023

    Driver, although lacking somewhat in English speaking skills, nonetheless communicated well with us through texts and map apps--He did a great job! Car was picked up and delivered, both in my absence, with his coordination with my friends. He made it easy on them, and I am thankful for that.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Tom. Thank you for your feedback. We appreciate your business and hope to see you again soon.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 3, 2023

    I’ve used Montway for two vehicles and everything was great. I have used other companies and you just fill everything online. With Montway, they called back and then I had to go through everything I'd already spent 20 minutes putting online. That procedure is a little antiquated. Right now, in the digital world, you fill up all the information and this should be done. They should get out of the stone age.

    The price was competitive. It wasn't the lowest but the people were nice and I'm not gonna argue with 50 bucks. It was never a price thing. On the customer service side of it, it depends on who you talk to. Sometimes you talk to somebody hard to understand or with the English language, it's hard to understand. Other times, it's not. But everybody tried and got the job done, and I'm good with it. The driver was fine and the car was clean. It came undamaged, which is always a plus. I have no problem referring Montway. But they're just like everybody else. They don't own the trucks so they take their commission. So as a brokerage auto transport company, they’re fine.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Brian. Thank you for taking the time to share your feedback with us. We appreciate your comments and will use them to further improve our processes. We hope to have the opportunity to work with you again in the future.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2023

    They had different people that I worked with. Everybody handled everything well. They were very professional. I had a rough time with the first driver. But they rectified everything. They gave me a credit. So they made up for it. Their service was really good. I'm happy with my experience with them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Paula. We are sorry to hear of any initial inconvenience, but are glad to hear that this was rectified by our team. We appreciate your business and hope to see you again in the future.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2023

    The driver was great. Everything was fine. Montway was 10's across the board.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review, Charles. We are honored to have gained your business, and hope to see you again down the road.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 3, 2023

    Montway was the quickest to respond and they had the best pricing. I moved from California to Missouri and the driver was here quicker than I expected. He beat me here. He contacted me once he arrived out here and I was shocked. He got here in two days. Montway was very good at what they did. The driver was very good, and very thorough about picking up. So, I was very, very pleased with how he took care of everything.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Robert! It is great to hear that you were pleased with your experience with Montway. We hope to see you again in the future!

    Verified purchase
    PriceRates

    Reviewed Dec. 3, 2023

    Montway got good reviews and the price was very competitive. The quote was fair and cheaper than other quotes that I've gotten. They delivered the car on time and we were very pleased with the service. They were in contact with us and let us know exactly when the pick-up was and where they were. It was as good as I could expect given the fact that I know that the guy had to collect eight cars and fill up a truck.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Christopher. We are delighted to hear that your vehicle arrived on time and that you received excellent service. Please let us know how we can assist you with your future auto shipping needs.

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 3, 2023

    Montway had decent reviews and their pricing was competitive. I put in the information for a quote and somebody reached out to me and set me all up and it was easy. The pick-up worked out well. I didn't realize that because they came on a massive semi-truck type thing. I had to go to them, which was fine. I was able to coordinate with the driver. They had a couple of issues. The driver had a flat tire but coordinating with him was really good. He reached out right away and said, "Hey, this happened. Can we adjust the pick-up time?" All of that worked out. So, we met him in a parking lot, picked up the car, and it was all smooth.

    I wasn't able to be here at the drop-off because I was moving to New Mexico and they got to New Mexico before I did. They just dropped off the car and sent me a picture. They were able to drop it off right at the house, which was awesome. Then, they left the keys in the vehicle like I had requested. I showed up and the car was here and it all worked out.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Carolynn. Thank you for sharing your experience with us. We appreciate your business and are glad to hear that your vehicle arrived safely to your home. Thank you for choosing Montway, and we hope to see you again in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2023

    Working with Montway was really easy. I initially thought that they would be a little bit more accommodating with my schedule. I didn't think the car would get picked up as soon as it did, which was before the day I had listed when it would be available to be transported. So, that was a hiccup in the schedule because I had to ship my car in the middle of my work goodbye party. It was a slight inconvenience, but in the end, it still worked out. The transporter happened to be passing through the area, and it helped him out. It would be out of his way.

    The driver was really kind, and he was able to make it so that my car was not unattended and dropped off without somebody to receive it. I flew to my new home and I picked up my car within about an hour of coming home. He was flexible in that way, which I felt like he could be, because I was able to be flexible when I had that car shipped earlier than it was planned. So, it worked out.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback Maria. We appreciate your business and hope to see you again in the future.

    Verified purchase
    Customer ServicePriceStaffTimeliness

    Reviewed Dec. 3, 2023

    They were great. They gave a reasonable quote. The process was very easy and upfront. They sent an email and a text also. The driver got delayed because it was a long weekend, so he got caught in traffic in New York, New Jersey, which I completely understand. He arrived when he said he was going to the next day. It was fine. It wasn't an issue on my end, but very good communication. There were no problems. The car was in great shape too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review, Brian. We appreciate your business and hope to see you again in the future.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 3, 2023

    As far as my customer service experience with Montway, everything was chill. Their quote was also affordable. I got the vehicle quickly and without any issues.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Cameron. We appreciate your feedback and hope to have the opportunity to work with you again in the future.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2023

    Montway did a professional, amazing job transporting my car from the mainland to Hawai’i. My car arrived in perfect condition. Highly recommend. I was guided through the process, from my home on the mainland my car traveled by truck to port in California to ship. I was notified when car arrived in the port of Hilo.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Barbara. Thank you for your review. We are thrilled to hear that your vehicle arrived safely to Hawaii. We appreciate your recommendation and hope to see you again in the future.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 3, 2023

    I’ve had to ship cars many times over the past 10 years. Montway was by far the most professional and accountable by far. In addition to great customer service, they were also very cost competitive. The driver was in contact at all the key points of interaction and was great to deal with. I highly recommend.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Ray. Thank you for your glowing review. Your recommendation is appreciated and we hope to see you again in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    The reps were pretty professional. When I talked to them, it was pretty quick and I didn't spend too much time with it. There were no damages to the car and the transport was fast.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Chenfei. We are thrilled to hear that you had a positive experience with Montway Auto Transport. We hope to see you again soon.

    Verified purchase
    Price

    Reviewed Dec. 2, 2023

    The quote was a little high, but they did get the job done. It was pretty easy overall.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Cary. We hope to see you again in the future!

    Verified purchase
    PricePunctuality & SpeedStaffBillingRatesTransparency

    Reviewed Dec. 2, 2023

    Montway was quick in giving me the options between enclosed and open and arranging it. They were pretty flexible for me to arrange the purchase and get it sorted out. They ran into some delays. The truck had a service stop that they needed to take care of. From that point on, there was an agent that was overseeing the transport. They connected with me every few hours every day just to give me an update.

    The delivery was late by two days. But I wasn't in a rush. It was not a big deal. We made it work around my work schedule because I've taken days off. They weren't able to arrive on the days I had taken off. But it was an estimated timeline. So it was not necessarily that they missed it. But they were able to meet me after work hours late in the evening to deliver the vehicle, so it worked out. From arranging the transport to arranging the pickup time, to getting updates and arranging payment delivery, everything was perfect. Also, it was very well-priced. They were the lowest price and I got the best service I could think of.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Alvin. Your feedback about our communication, affordability, and overall service is valuable to us. We strive to be the best choice for car shipping, and your experience confirms our efforts. Thank you for choosing Montway, and we look forward to serving you again in the future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    Signing up the transport was fairly easy to do. They were very responsive. They kept to the schedule and did everything they said they would do. They were there on time. They loaded the car and took it away and did it within just a 15-minute timeframe. It was pretty seamless.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway, Clinton! We are thrilled to hear that your vehicle shipment was a seamless process for you. We hope to see you again in the future!

    Verified purchase
    PriceStaffRatesTransparency

    Reviewed Dec. 2, 2023

    We liked Montway Auto Transport's reviews and price. Also, their reps were very fluent, transparent, and easy to work with. I liked the online stuff. The quote wasn't the lowest or highest, but it was right in line. The driver kept me informed. I needed to meet him down the street because my house has too short of a driveway, and it wasn't a big deal for me.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Carlos. Thank you for taking the time to share your feedback with us. We are pleased to hear that you received quality service and communication during your transport. Please let us know how we can assist you with your future auto shipping needs.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    Montway Auto Transport was available and they called me right back. English was not the courier-driver's first language and he had trouble expressing himself trying to tell me where the truck was. But we figured it out. It took him a day and a half to transport. It was so fast and it worked out great.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Robert. Thank you for your 5-star review. We're glad to hear that you're satisfied with Montway's availability and responsiveness, and we hope to be your go-to choice for future car shipping needs.

    Verified purchase
    Staff

    Reviewed Dec. 2, 2023

    You hauled a 2007 Shelby for me in October. I restore cars, and one of my clients was looking for enclosed hauler, I recommend you folks. You are very professional and very reasonable. James picked up my clients 67 El Camino. James was very polite, very careful, great equipment. I would recommend again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review and your recommendation, Steve! We appreciate your business and look forward to seeing you again in the future.

    Verified purchase

    Reviewed Dec. 2, 2023

    I would recommend Montway Auto Transport. I told them what I needed and they fulfilled it. I like the ease of getting it done.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your honest review, James! We appreciate your feedback and hope to work with you again in the future.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 2, 2023

    I filled out a thing on a website and then I started getting offers from everybody. I was looking at reviews and I heard from a lot of people that Montway was a good one. So even though that was the priciest one, that's the one I went with. Their rep called me and took the time to ask questions. He could answer whatever questions I had and he would bring up different things that I need to consider, which I had no idea of because I'd never shipped a car before. But I was dealing with two to three different people and so it sounded like maybe they didn't communicate with each other. It was kind of awkward. Other than that, the driver was amazing and the care that he took with the car. He was extremely careful and he went the extra mile to help push it into place since it wasn't running. He was a really good driver. I wish it were cheaper but I know the driver took care of the car and he came a distance, so I was thankful for it. It was worth whatever it cost.

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    Response from Montway Auto Transport

    Hello Allan. Thank you for your honest review! We appreciate your feedback and are glad you had an overall positive experience. Thank you again for choosing Montway, and we hope to serve you again in the future!

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    Refunds & PayoutsStaffTransparency

    Reviewed Dec. 2, 2023

    You get what you pay for! This company was not the cheapest, but they did an excellent job of keeping me updated, especially since we were not present when they picked up my vehicle. The driver was friendly and professional, and the car was delivered when promised and in perfect shape.

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    Response from Montway Auto Transport

    Thank you for your review, Harriet. We are thrilled to hear that you were satisfied with the level of service you received. We hope to have the opportunity to work with you again in the future!

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    Customer ServiceStaffRatesTransparencyCommunication

    Reviewed Dec. 2, 2023

    The experience with customer service was very good. The rep had an answer for everything I asked. Then, he provided a good follow-up. He made it easy to book Montway. The driver was in touch on the way. There was a hurricane so they were going a long way and kept me updated throughout. It was nice. I wasn't worried at all. He said he was parked and I thought he would be fine. The quality of service from Montway was great. I would recommend that people use them. I can't guarantee they're the lowest rate but the rate they were giving me seemed low. So if they weren't too worried about getting the absolute lowest rate, they should go for it. Don't even look anywhere else. But they should check with one or two others.

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    Response from Montway Auto Transport

    Hello Yehud. Thank you for your feedback. We are thrilled to hear your vehicle arrived safely, despite the hurricane conditions. We appreciate your business and hope to see you again in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    Absolutely flawless and super fast. Dispatch was amazing and detailed. As soon as we hung up we had vehicle in less than 24 hours. How’s that for quick and driver was courteous and quick as well. Highly recommend Montway for all your transportation needs. They will be the only one I call.

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    Response from Montway Auto Transport

    Hello John. Thank you for your review. Your business is appreciated and we look forward to the next move!

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    Customer ServicePriceStaff

    Reviewed Dec. 2, 2023

    Setting up transport with Montway was good. I tried to do it on the internet, but I needed the delivery date to be a more narrow window than they had. They had to call and talk to somebody, and it cost a little bit extra to have the more narrow window. The driver was very particular. He wouldn't drive into our neighborhood because there were too many trees. He didn't want to scratch any of the cars. So we met him at a gas station in a different spot. The final quote was accurate. I had gotten a quote from another company too and this one was a little bit less. But I went with Montway because they were able to narrow my window to where I needed it.

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    Response from Montway Auto Transport

    Thank you for your feedback, Rebecca. We appreciate your business and hope to see you again in the future.

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    Staff

    Reviewed Dec. 2, 2023

    I used Montway twice. They're very good. I needed to take a trip to Florida, so my brother-in-law found me the company. He found many, but they were all frauds. Montway was in the Consumers Affairs, so I used them. The first driver was very nice and the second driver was nice also. It turned out well. The car was very safe. Nothing wrong with my car. Everything was perfect. I had a brand-new car, so that made it the best. I would recommend them.

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    Response from Montway Auto Transport

    Thank you for trusting Montway with your car shipments, Amelia. We're thrilled that you had a positive experience both times, with friendly drivers, safe transport, and no damage to your vehicle. We appreciate your recommendation and are honored to have earned your trust.

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    Customer ServiceStaffTimeliness

    Reviewed Dec. 2, 2023

    Montway had the lowest bid and the service was excellent. I told them what day the vehicle could be picked up and they picked it up that day. They were down here the next day. The guy who drove it and his daughter were very friendly. They called about half-hour ahead of time then called again when they were just outside the house.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway, Brian. We appreciate your positive feedback about our services and the driver. Your comments confirm our mission of providing a stress-free car shipping experience. We're grateful for your business and welcome you back anytime.

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    PriceRates

    Reviewed Dec. 1, 2023

    Montway Auto was great and I didn't have any problem with them. The delivery was good and I liked their price. I would recommend them.

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    Response from Montway Auto Transport

    Thank you for your positive review of Montway Auto Transport, Barry! We're thrilled to hear that you had a smooth experience with us, highlighting both our competitive price and timely delivery. Your recommendation means a lot to us, and we're honored to be your chosen provider for auto shipping.

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    PricePunctuality & Speed

    Reviewed Nov. 21, 2023

    It was my first time having a vehicle transported and I was expecting for it to cost more, but it was cheap. It was easy too. My uncle just gave the key to the guy who came. I recently bought the vehicle from out of state from a relative, and I had gone three weeks before, ‘cause I went on vacation to Utah. I saw the car, and it was in good condition. My uncle said the guy who picked up the car made sure nothing was inside (any extra stuff, like clothing) and that the condition of the car was good. The guy took pictures of the car, then he loaded it up. The pick-up point was in Heber City, Utah, and the drop-off was in Bellflower, California. It was scheduled to be two days, but the guy got here quickly. In less than a day, he was already here and the car was in the same condition as when it was picked up.

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    Response from Montway Auto Transport

    Hello Christopher. Thank you for taking the time to share your feedback with us. We are happy to hear that you received excellent service from both Montway and the driver. Should you ever need our services again in the future, please do not hesitate to reach out to us.

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    Staff

    Reviewed Nov. 12, 2023

    I looked out online, had somebody reach out to me, asked me what my needs were. Let me know that someone would reach out to me with further details, which Montway Auto Transport did. We talked through it. They needed to find a driver so they could solidify time of pickup and date. I was on a tight timeframe. They were accommodating and communicative.

    When I landed in town, drove to Palm Springs, the driver was already in the area and kept communicating. I let him know I was an hour out. He got to the house within 15 minutes of my arrival and we went from there. Our house is in a golf resort, gated community, so there were no buildings or parking structures to get into. I left the name at the gate. He gave his name, let him know the address he was coming to in the gated community, came up, pulled in front of the house.

    The driver was amazing. Because the car had been sitting for four or five years, it wouldn't start. He had to take the console apart in order to put the car in neutral to get it to roll out of the driveway to put it on the truck. And he spent a good hour and 15 minutes doing that with a kitchen knife to unscrew stuff because I didn't have any tools with me. And it wasn't communicated to him that he would have to do that. But he was patient.

    We stood there with the need to have to take the console apart and we okayed it. We had already communicated to my sister what needed to be done to put the console back together on the other side. The courier-driver wanted to leave it undone because in order to move the car once he got it there, the same thing would need to be done. He carefully wrapped up the parts that he took apart of the console and put them in the back seat. Because it was electric, the top wouldn't go down either. It's convertible and it was left down in the garage, so it was open. He was very careful to put something on top of it. And when he dropped it off with my sister, he explained everything about how to put the console back together for whatever mechanic she would take it to.

    He ended up needing to ask for our help because we had to push the car out of the driveway. He tried to do it himself. My husband and I asked if we could help him and he said, "I don't want you to get hurt." It was a two-seater convertible Cadillac. So it wasn't a big car. But still, trying to move an immobile object that's not in motion is hard. Here, he took the car to my sister's house, which was an underground parking structure. Which we understood, once I saw his truck, he would not be able to get to. He was also gracious enough to communicate with my sister an alternative place to drop the car off where his truck would fit.

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    Response from Montway Auto Transport

    Hi Andrea. Thank you for taking the time to share your experience with us. We appreciate your kind words towards the driver and are pleased to hear that you were provided with excellent service. Should you ever need our services again, please do not hesitate to reach out to us. We are happy to help!

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    Customer ServiceContract & TermsCoveragePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRatesTransparencyHonesty & Transparency

    Reviewed Nov. 12, 2023

    I had a challenging experience with Montway. It didn't go according to schedule. When I booked them on a Tuesday, they told me, "Hey, we'll pick it up on Thursday and we'll have it delivered to you by Sunday." I purchased a motorcycle from Las Vegas and I told them that it was in storage. So they needed to tell me when they were gonna be there so I could make arrangements for the seller to be there. But they missed the pick-up day. My seller was upset because he had to leave work. Montway said, "Well, our guy is running late and he'll be there at noon." So I said, "Okay. They'll be there at noon." My seller said, "Hey, they have to be here. I mean, I can't just run back and forth." But Montway ended up saying, "Hey, it's an hour later, an hour later."

    They didn't pick up until 7:30 at night and weren't ready to leave until 9 in the evening. So I had an upset seller and he also implied to me that, "Dave, I don't think they've ever hauled a motorcycle because they don't have any strapping to hold the motorcycle in place. I think they're used to just hauling cars." So the seller gave them strapping to haul the motorcycle with which he wasn't upset about. He just said, "Hey, man, good luck on receiving that all in one piece."

    Montway provided a tracking to where I could see where they were coming from or what their route was. I understand the hauling process, you've gotta go from point A to point B and pick up things and drop things off all the way to you. But coming from Las Vegas, Nevada to Saint Louis, Missouri, that is a long haul if you just even drive straight there. If they would have came straight from Vegas to Saint Louis, you'd have a hard time getting there on time on Sunday morning what they said they were gonna deliver it. I watched the transport drive all over the country. I told Montway, "Hey, you're not gonna make it on Sunday. I have to work on Monday. So should I make other arrangements for you to drop it off at my sister's house or something who works from home?" They said they were gonna make it. But they did not make it. The gentlemen that did drop it off were super sweet guys. The motorcycle made it in perfect shape.

    My whole problem with Montway was the lack of transparency of when they were gonna get there. I left messages about concerns and then six hours later, I got a response or when I called, I was always talking to a different person. I struggled. I shouldn't have had a homeowner or motorcycle owner upset with me because the target time was missed. If they were gonna miss the target time, I wished they called and said, "Hey, we are three hours behind. Please let your seller know. But we'll be there in an hour. We'll be there in an hour. We'll be there in an hour." I'm glad the motorcycle made it. But I have since shipped motorcycles and not used Montway.

    When I got online and put in motorcycle shippers, Montway responded to me and gave me a price. But I had to cut the people that run their website a check for $157 over and above what Montway charged. But that has nothing to do with me. When I write you a check, it needs to go to Montway and not to somebody else. If there is another fee in there, put it in and then Montway pays them. Montway brokers their loads out to somebody else. So I paid three different parties to move one motorcycle and that was frustrating. I paid the movers 600 bucks in cash and Montway got 300. I understand it all. But that was not the process that I thought I was purchasing. When I asked who had the insurance on my vehicle, they said the drivers did. It was misleading.

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    Response from Montway Auto Transport

    Hello David. Thank you for taking the time to share your feedback with us. We are sorry to hear of any inconvenience that you experienced. As an auto transport broker, Montway's services are to match your shipment with a licensed and insured motor carrier. Montway does not physically handle any vehicle or motorcycle at any time. Due to the complex nature of the industry, we are unable to guarantee any dates as changes can occur at any time due to traffic, weather, mechanical issues, and other various factors. We do apologize for the inconveniences experienced during transit and appreciate your feedback to further improve our services. If you have any additional comments or concerns, please email us at feedback@montway.com.

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    Punctuality & Speed

    Reviewed Nov. 11, 2023

    I like Montway's promptness of information, reputation, and service. We had some hiccups that they resolved promptly. I would use them again.

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    Response from Montway Auto Transport

    Thank you for your feedback, Damien. We are grateful to have gained your business and hope to have the opportunity to work with you again in the future!

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    Customer ServicePriceStaff

    Reviewed Nov. 10, 2023

    They got my vehicle from LA to South Georgia and it took about three days. It was inexpensive and the driver was nice. About a day before he got here, he called me and let me know what time he was gonna arrive. If somebody had a transportation need, I would recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Cody. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your vehicle arrived safely and on time. Should you ever need our assistance again in the future, we are always here to help!

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    Customer ServiceStaffTransparency

    Reviewed Nov. 10, 2023

    Montway was amazing. I highly recommend this group. They were a blessing. We were moving my 80-year-old parents from Florida to Michigan, and everything was like clockwork. When we set up the transport, everything was very smooth, very organized, very professional and very informative. There was no question that we were not gonna get the van here on time. They kept us updated every step of the way. The drivers were awesome. They called us in advance and let us know where they were gonna be. They gave us a call a day ahead of time. Then the day of, they gave us a call when they knew they were getting closer so that we could be here.

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    Response from Montway Auto Transport

    Thank you for your feedback, Cheryl! We are thrilled to hear that you were happy with the quality of service you received during your recent shipment. We hope to have the opportunity to work with you again in the future!

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    PriceStaffRates

    Reviewed Nov. 9, 2023

    I had two other quotes and Montway was the best price. It was affordable. I felt more comfortable with them than the other guys changing their prices. They gave me a timeframe and it was perfect. They brought the car right to where I wanted it. Victor, the driver, was great. He dealt with my wife in California, loaded the car up, and communicated with me. We had a location and he was there right on time. It was perfect. The car came clean. I was really happy.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your 5-star rating, Jeff. We greatly appreciate your kind words and your business. Please let us know how we can help you with future moves!

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    Sales & MarketingPriceStaffRates

    Reviewed Nov. 9, 2023

    I had shipped a car with Montway from Wyoming to Arizona, and it went fine. I looked up other companies that were significant, and they seemed one of the best ones. They contacted me after I contacted them and they had it all lined up. They even gave me a little bit of a discount. The reps were very professional. The driver lives in Glendale, Arizona. So, he was a local driver. He was really knowledgeable and very pleasant. He had a professional vehicle to haul with. I wanted to make sure I got somebody that was reputable so there wouldn't be any damage on the vehicle when it got here, and nothing changed on the condition of the vehicle from the time it was loaded until the time it got to me. The timeline worked out really well. As far as the price, it was 1,469. 1,150 went to the driver and the rest went to the broker.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello James. Thank you for your feedback regarding your recent vehicle shipment. We are happy to hear that you were satisfied with the level of service you received from both Montway and the driver. Should you ever need our services again, we are always here to help.

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    Staff

    Reviewed Nov. 9, 2023

    Montway is great. The transport took about three days from Texas to New Jersey so that was cool. They let me know where my car was and where the driver was the whole time. I could stay connected to the driver the whole time so I was satisfied.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Asad. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your vehicle arrived safely. Please let us know how we can assist you with future moves!

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    PriceStaffRates

    Reviewed Nov. 9, 2023

    Communicating with the reps from Montway was very easy. The driver who picked up my car went above and beyond to check the car for my instructions, VIN number and rust. It was peace of mind to be able to trust the driver and him going out of his way which he didn't have to, to go underneath the car and check. I don't mind paying the price for just having peace of mind. He did what I asked and kept me informed throughout the whole process, which was cool. The delivery was nice and smooth. Montway did a phenomenal job and I'm happy with their service. I would use them again without even looking anywhere else.

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    Response from Montway Auto Transport

    Thank you for your review, Loius! we appreciate your business and look forward to seeing you again in the future.

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    Customer ServiceStaff

    Reviewed Nov. 9, 2023

    I called in August to get the info and when I was ready in September, the move just happened. I was impressed. They shipped it on a Friday and it got here on a Monday. I could see the progress. The driver did a great job and the rep who set the move had patience with me. It was a good experience and I highly recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Daniel! Thank you for taking the time to share your feedback with us. Your recommendation is appreciated and we look forward to the next move!

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    Price

    Reviewed Nov. 9, 2023

    Montway was great. The quote was a bit on the higher end, but I needed to move a car to Idaho and I was referred by a friend.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Antonio. Thank you for your positive review. We hope to see you again in the future.

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    Customer ServicePricePunctuality & SpeedStaffRatesCommunication

    Reviewed Nov. 9, 2023

    I was picking up my stepdaughter's car from Florida and bringing it to New York. I worked with uShip, and they subcontracted to Montway. It was a little better priced, and the delivery was quick. There were no glitches, and I already recommended someone. I said that it was seamless, and the driver kept me in the loop. He called and told me he was picking up the car, when he was gonna be there and when he was gonna be dropping the car off. It was good. I was happy with them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Chris! We're glad that you had a seamless experience with Montway Auto Transport. We appreciate your trust and your recommendation!

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    Reviewed Nov. 9, 2023

    Everything was handled very well. I had to drive to a certain point to deliver the car. They were there and put the car on the truck.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Merrie! We are thrilled to hear that you had a great experience, and hope to see you again in the future!

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    PriceStaffRates

    Reviewed Nov. 9, 2023

    It was good with Montway. Their quote was competitive with other companies. But the important thing was they had a high rating with the Better Business Bureau. The drivers were very responsive to text messages almost on a daily basis, very polite and decent.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Anba. We appreciate your business and look forward to the next move!

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    Customer ServiceStaffTimeliness

    Reviewed Nov. 9, 2023

    This is the fifth time I've used Montway and this time was amazing. I like the fact that they are somewhat local to me. I went online and booked it at 1:00 Monday afternoon. They called me up around 5:00 and asked if the car was ready to go. I told them yes and they said they'd be out the next day at 8:00. On Tuesday, they called me and asked, "Are you available at 2:30 this morning?" I told them I was not. They asked, "How about after 7:00?" They came by and delivered the car 9:00 Wednesday morning after I booked it on Monday, which was phenomenal.

    The guy was an incredibly skilled driver. He was able to back the trailer into my alley without destroying anybody's fences or hitting parked cars to immediately in front of my garage. I pushed it and he steered it into the garage. The reps are helpful too. In this case, I had a question about transporting the title, and they answered my questions about that very well. The only one issue I had with Montway was in the year 2020 at the worst of COVID. They booked something for me and delayed it. But eventually, they came through.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello William! Thank you for your detailed review. We are grateful that you gave us another opportunity to serve you. We look forward to the next move!

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    PriceStaff

    Reviewed Nov. 9, 2023

    My experience with Montway was amazing. They were informative. They stayed in contact pretty well. I had LoJack on my car anyway. So once they picked it up, I knew exactly where it was at all times. That made me feel better. The pickup and delivery went smoothly. It was also a fair cost.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Curtis! Thank you for your feedback. We appreciate your business and look forward to seeing you again down the road.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2023

    My experience was very good. I enjoyed meeting my driver, Brian. He was very responsible, knowledgeable, and kind. We had an appointment, and I met him to get him set up to pick the car up the following day. Everything went according to plan, and he was very responsive. If I needed to get ahold of him or if he needed to get ahold of me, we had good communication. All in all, Montway is wonderful.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Kathy! Please let us know how we can help you with your vehicle shipping needs in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2023

    The guy that picked the car up was good. I also had a number to call to know if the car was gonna be dropped off early or exactly what location was safe for the driver to pull over to and pick up the car. It was a good experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback, Rahn! We are happy to hear that you had a good experience with Montway Auto Transport and look forward to seeing you again in the future.

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    Customer ServiceStaff

    Reviewed Nov. 9, 2023

    I've shipped with Montway for four times now. I was always happy before, but this time, I was not really thrilled with the guy who drove the car to Illinois. The car was dirty on the inside when it got there. If it was on the outside, I'd understand that. I had to wipe where he sat and the steering wheel off before I would get in the car. He also was supposed to call me before he delivered the car and give me a couple hours notice and he didn't bother. He just showed up. I was a little bit disappointed that the service quality wasn't a little better.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Christine. Thank you for your feedback. We are sorry to hear of any inconvenience you have experienced. We always strive to provide the best service and your feedback makes that possible. Please send us an email to feedback@montway.com with any additional questions or comments you may have.

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    Staff

    Reviewed Nov. 9, 2023

    Montway was great. I just told them what I wanted and they took care of everything. I bought a car, and the transport was about 1,000 miles, from middle of Texas to the end of Florida. The driver was very nice, helpful, and friendly. It was good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Louis. We are thrilled to hear that you were happy with your experience, and look forward to the next move!

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    Customer ServicePriceStaff

    Reviewed Nov. 9, 2023

    Montway is an awesome company. Every time I deal with them, they dispatch the driver to talk to me, then the driver and I will coordinate a good location. The truck is big, so they meet at a Target or Walmart lot. The designated pickup spot for this transport was a Giant Eagle grocery store. When the driver came, he took out his phone and asked if it was ok if he walked around the car, inspected the vehicle and took pictures so he could upload it to Montway. After he did, he showed us the phone. It was good that he walked us every step of the way, then showed us the pictures and what our signature was for. I don't like signing something if I don't know what I'm signing. As soon as the driver was done, we got an automatic receipt from Montway. It was a good process, and the quote was spot-on.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Anthony. Thank you for taking the time to share your comments with us. We are thrilled to hear that you were satisfied with the level of service you received from the driver and Montway. Please let us know how we can assist you with future moves!

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    Customer ServicePricePunctuality & SpeedMaintenanceTimeliness

    Reviewed Nov. 9, 2023

    They were prompt to get back to me and they provided a reasonable quote. The pickup was at a garage in Tuscaloosa, Alabama. They couldn't do the repairs there. They weren't equipped. When I got them to transport, the transport was there the next day. It took two days to get down here in Orlando, Florida. The drop-off was at an auto repair shop here in Orlando. The vehicle was fine. It was in the same condition that we left it. I was very happy and satisfied.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Brad. Thank you for your positive feedback regarding your recent vehicle shipment. We are grateful for your business and we look forward to the next move!

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    Punctuality & Speed

    Reviewed Nov. 8, 2023

    We shipped our car with Montway, and we're very happy with their services. They were very prompt. They gave us the correct timing. The pick-up was hassle-free. It happened on the exact date and time they mentioned. There were no damages to the car, and they were very communicative. We look forward to doing business with them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback regarding your recent vehicle shipment, Esha. We appreciate your business and look forward to the next move!

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    Staff

    Reviewed Nov. 8, 2023

    Everything was easily schedulable, flexible and worked well for what I needed Montway Auto Transport for. We communicated a few days before pickup and drop-off, and it worked out well like that with just their number that was provided to us. It worked very well, especially since I wasn't able to be there at the pickup and drop-off. I could designate people. That helped a lot.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Braden. Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a seamless experience with Montway. We hope to see you again in the future!

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    Customer ServicePriceRefunds & PayoutsStaffRates

    Reviewed Nov. 8, 2023

    Signing up with Montway was smooth and easy. They contacted me immediately and gave me all the information I needed. They answered all my questions in a timely manner. They even went above and beyond in trying to find out the information. There are not many customer services out there that do that for their customers. The pickup and delivery went smoothly, especially with tracking my car. It was a simple phone call and they told me everything I needed to know in between the transfer. The service was outstanding. It was not too expensive. It's about right when it comes to the actual price for the service. You really get what you paid for.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the positive review, Robert! We're glad you had a smooth experience with Montway Auto Transport. We appreciate your feedback on our customer service and communication, and look forward to working with you again in the future.

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    Customer ServicePriceStaff

    Reviewed Nov. 8, 2023

    Montway Auto Transport seemed reputable, responsive, and had a good website. I gave them pick-up and drop-off address and what kind of car it was. And that was it. Very simple. Their quote was the normal market value for the service. The drivers were communicative when they dropped the car off, making sure that it was in an area where they were able to get in. If they couldn't, they communicated with me to make sure they could.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Colin! We're glad to hear that you had a smooth and affordable experience with Montway Auto Transport. We appreciate you recommending us to others, and look forward to the next move.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 8, 2023

    Montway Auto Transport was great. They were easy to call. I sent an inquiry over the internet and somebody responded quickly. And someone followed up with a call the next day. The courier-driver picked the car up from my son's place. We paid extra to have them come on a certain day. They were there. They took the car. They were early when they delivered the car. They got here and the driver took it off from the truck, and drove it in the garage. It went smooth. If someone else had to do it, I would recommend Montway.

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    Response from Montway Auto Transport

    Thank you for your feedback, Catherine. We are thrilled to hear that you had a positive experience with Montway. Please let us know how we can assist you with future moves.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 8, 2023

    My experience with Montway was good. I was satisfied. My car was here safely. The driver was good. I would like more updates throughout the transport. I talked to them when they first picked it up, and then I didn't really hear anything until a day before they dropped it off.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Karina. We appreciate your comments and look forward to the next move!

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    Customer ServiceStaff

    Reviewed Nov. 8, 2023

    Eddie was our driver for the vehicles and he was an amazing guy. He was communicative with us every step of the way. He was super helpful. He was on time and that was a big one. My mom had to meet him here with the vehicle and he was so kind to her. He ended up not being able to fit in our driveway. So he had to go up the road a little bit and park and then come back and get the vehicles. But he was never rude about it at all. We chatted back and forth as he was on his way.

    I had a feeling he was gonna end up with the wrong directions because our address is super weird. In fact, the directions that he had were wrong. So we communicated about that, and he made it there safely and not getting stuck. He was just so nice. It was refreshing. He got there in what I considered a record amount of time, and then my son met him up there with the vehicles. My son was comfortable with him as well. It was a great process from start to finish. We're thinking about using Montway again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Carey. Thank you for your feedback regarding your driver, Eddie. We strive to work with the best carriers in the industry, and are thrilled to hear that you found that in Eddie. We hope to have the opportunity to work with you again in the future.

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    PricePunctuality & SpeedStaffTransparency

    Reviewed Nov. 8, 2023

    My experience with Montway went very smoothly and I also always was able to get in touch with someone and get updates on my shipment and how everything was going. They were very helpful. The transport was from Maine to Colorado and it was my Toyota SUV and it came within two weeks. So, it was prompt. The cost was very reasonable, too. I would suggest others to use it.

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    Response from Montway Auto Transport

    Thank you for your review, Cameron. We are pleased to hear that your vehicle arrived safely and in a timely manner. Should you ever need our services again in the future, please do not hesitate to reach out to us.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 8, 2023

    Montway was very good. Setting up the transport was fast and easy. The customer service was very, very good. The guy called me that he was heading there. He told me the time exactly it'd be, and he was there. He told me a day that he was gonna bring the car and he was earlier than what he said. He was professional. He was good and patient as well. The cost is good compared to other people. I was surprised it was that cheap. I was expecting way more. Montway is a reliable company.

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    Response from Montway Auto Transport

    Hello Abdoul. Thank you for taking the time to share your feedback with us. We are happy to hear that you were happy with the service you received from both Montway and the driver. We look forward to the next move!

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    Punctuality & Speed

    Reviewed Nov. 8, 2023

    Montway's numbers were reasonable. They picked up the vehicle, drove it to Texas and dropped it off. They moved on it quickly. I wanted to get it out and they said, "Okay. We can support that timeline." I wasn't there for the pick-up or the delivery, and I didn't get any negative feedback. So, everything was good.

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    Response from Montway Auto Transport

    Thank you for your feedback, Clarence. We appreciate your positive review, and hope to see you again in the future.

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    Reviewed Nov. 8, 2023

    They showed up and left on time. They also got home on time. There was no damage to the car. They were good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your comments, Charles! Your business is appreciated and we look forward to seeing you again soon.

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    Punctuality & SpeedStaff

    Reviewed Nov. 8, 2023

    They picked up the car on Friday and delivered it on Sunday. So, it was really quick. The driver was here when he said he would be here

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Kevin. Thank you for your 5-star rating. Please let us know how we can assist you with your future vehicle shipment needs!

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    Staff

    Reviewed Nov. 8, 2023

    We've transported two cars with Montway. The last person we used was outstanding. He parked the trailer not far from our house, walked to our house to get the car, and then drove it to where he parked his transport vehicle. So Montway did great. The vehicle got there safe, undamaged, and on time. It was a competitive and good service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review, Gerard! We're glad to hear that you've had a good experience with Montway Auto Transport on two separate occasions. We appreciate your repeated business and your recommendation.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2023

    The driver was a very nice guy and he took photos of my vehicle on all sides and had a report where there are current scratches and dents. They sent me an email to show proof of where they found the dents. I took photos of my car as well for confirmation. When it arrived, I looked at it to make sure there were no extra scratches or dents. The driver said it would take about five days to get to Nevada and he got there in three days. He called letting me know he'll be there earlier than expected and he arrived on time. It was really simple to get ahold of him.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Arturo! We're glad to hear that you were satisfied with the driver's communication, arrival time, and inspection process. We appreciate you choosing Montway Auto Transport for your vehicle shipment and hope to see you again soon.

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    PriceStaff

    Reviewed Nov. 8, 2023

    Everything was good with Montway. The rep was nice and the driver was very friendly. I didn't have to be worried about anything and he handled everything. I ended up having the vehicle taken to a different location 15 minutes away. He was very cooperative and helpful. The service was worth it. It was definitely on the cheaper end. there's a lot of stress involved in getting classic cars to another place and I had peace of mind because they are so established as a company.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Cameron! We're glad to hear that you had a positive experience with our customer service and the driver. We appreciate you choosing Montway Auto Transport for your classic car shipment.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 8, 2023

    I called them and I'm very happy with them. The car was in Eugene, Oregon, and they took it from Eugene to San Francisco, California. The communication with the driver was perfect. He told me ahead of time when he was gonna get home and when he was gonna deliver the car. The transport took 24 hours. It was quick. I'm very pleased with their service. Also, the price is not overpriced. It's not cheap, but it's about the average. I'm gonna use them again.

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    Response from Montway Auto Transport

    Thank you for your positive feedback, Jose! We are pleased to hear that you were satisfied with the communication with the driver and the overall speed and affordability of your shipment. We appreciate your business and look forward to the next move.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffEase of UseRates

    Reviewed Nov. 8, 2023

    I had a good experience with Montway. Their website was easy to use. They were very prompt with their quotes and their follow-up. They seemed like they'd be trustworthy. The delivery was also prompt. Communication was good, as well. The drivers didn't speak great English, but they were on time. So, it worked out well. The final cost was appropriately priced as well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the positive review, Cayman! We're glad you had a good experience with Montway Auto Transport. We're always looking for ways to improve, and we're glad to hear that we met your expectations. Thank you for choosing Montway!

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    PriceStaffRates

    Reviewed Nov. 8, 2023

    I spoke to one of their representatives online. I like that their pricing was better than the other options I was seeing. Their reps were helpful. I got straightforward answers. The drivers were also respectful. They got my vehicle to me faster than I thought they would be there. My car was in good condition when I got it back. They also have a 100-pound limit inside of the car, but I didn't need it.

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    Response from Montway Auto Transport

    Hello Clarke! Thanks for the great review. We're glad to hear that you had a positive experience with Montway Auto Transport. We appreciate your feedback on our pricing, customer service, and delivery speed. We're committed to providing our customers with the best possible experience, and we're always looking for ways to improve. Thank you for choosing Montway!

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    Staff

    Reviewed Nov. 8, 2023

    Working with them was all very good. Everybody spoke English. The driver was fine. I recommend them.

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    Response from Montway Auto Transport

    Thank you for your recommendation, John! We are happy to transport your vehicle any time!

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    PriceStaff

    Reviewed Nov. 8, 2023

    They did a great job shipping my 1937 Plymouth from Michigan to Texas. Working with their rep was great and the quote they gave was reasonable. The driver was a really sweet kid and he knew what he was doing. He kept me informed the entire time. He was at my place when he said he would be.

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    Response from Montway Auto Transport

    Thank you for your positive review! We're thrilled you had a great experience shipping your 1937 Plymouth with Montway Auto Transport. We value your trust in us and are proud to deliver exceptional service every time. Please let us know how we can assist you in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2023

    I called Montway and talked to someone for the transport of my car. We discussed dates and locations, and it all worked. The process was seamless. They came when they said they would to pick up the car and they delivered it in a relatively timely manner. When they got back to Colorado, three days later, they delivered the car to the Colorado address. The driver said he was sick but he kept us apprised. And it wasn't an emergency. Plus, my expectations were pretty low because the last car company delivered two weeks late, so three days seemed better. Montway's reps also generally always answered the phone and gave us information.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Elizabeth. Thank you for sharing your positive experience with Montway Auto Transport! We're glad to hear that you had a seamless process, with timely pickup and delivery. We strive to provide our customers with excellent service and communication, so we're happy to hear that we met your expectations. Thank you for choosing Montway!

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    Staff

    Reviewed Nov. 8, 2023

    I shipped a Kia Soul through Montway for 1,200 miles and their reps were all good. The driver was excellent and I was impressed because he was going to be delayed at the other end, but he had an interaction with my son about that.

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    Response from Montway Auto Transport

    Thank you for your feedback! We're glad to hear you had a positive experience with Montway Auto Transport. We appreciate your business and hope to serve you again in the future. -RK

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    Staff

    Reviewed Nov. 8, 2023

    My experience with Montway went great. The driver came and got the car, and the transport went smoothly. He was really great. I had stuff in the car and he said, "Are you gonna take this out of the car?" I said, “Yes.” He said, "I've got this." He opened the car up and he put everything on the front porch for me. The service was good. I've already recommended Montway to a friend and she used them to get her son's vehicle back to the east coast to his university.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Amy. Thank you for your raving review. We are happy to hear that you received excellent service from both Montway and the driver. Your recommendation is greatly appreciated and we look forward to the next move.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 7, 2023

    Montway Auto Transport scheduled something right away and the car got here faster than I thought it would. Everything was wonderful. Great communication, and delivery was on point.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Ann. We greatly appreciate your business and hope to see you again in the future!

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    Customer ServicePriceStaffRates

    Reviewed Nov. 7, 2023

    I liked Montway's price. I also liked that their customer service reps didn't annoy me. The driver was professional, and the car's condition was the same as before it made the trip.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Cameron! We are thrilled to hear that you were happy with the service you received from both Montway and the driver. We hope to have the opportunity to work with you again in the future.

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    StaffTransparency

    Reviewed Nov. 7, 2023

    If you need to move your car, use Montway Auto Transport. They made it easy. People were friendly, there was a lot of transparency, and they communicated well. Where I moved from had plenty of parking. The courier-driver parked by the sidewalk, and it was easy. I pulled the car out, parked it behind the truck, and he drove it inside the truck. He inspected it to make sure if there were any scratches. Took pictures to make sure if something happened on the drive, that we both knew that it was already there. He also let me inspect the car when it came, and that was it. He’s very nice.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We're thrilled to hear that you had such a positive experience with Montway Auto Transport, Alex! We take great pride in providing our customers with a smooth and hassle-free car shipping experience, from the initial quote to the final delivery. We're glad that you appreciate our transparent communication and the professionalism of our courier drivers.

    Thank you for choosing Montway, and we hope to serve you again in the future. -RK

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    Customer ServiceStaff

    Reviewed Nov. 7, 2023

    Montway looked like a reputable company that had big trucks. It seemed legit and they sounded nice on the phone. I called many different companies and a lot of them sounded a little bit rough on the phone and didn't sound very organized. Montway with the review and the phone call sounded pretty good to me. The transport was 600 miles from Detroit to here and the driver texted me. A big truck didn't come to pick up my car but the experience was fine.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Brandon. Thank you for your feedback. As an auto transport broker, we strive to work with the best auto carriers in the industry and are thrilled to hear that you were happy with your experience. We hope to see you again in the future!

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    TechPriceStaffRatesFollow-Through

    Reviewed Nov. 7, 2023

    Montway kept their word. They did what they said they were gonna do and they got the car here safely without any damage. The driver wasn't very flexible at the end in terms of coming to my house. He picked a different location, and I didn't think he was particularly open about coming where I lived but it was okay. It wasn't that far away, and I was able to get it. Also, the price was what we agreed to. They upheld their contract.

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    Response from Montway Auto Transport

    We appreciate your feedback and are glad to hear that Montway Auto Transport met your expectations. We strive to provide our customers with reliable and efficient car shipping services, and we're committed to upholding our commitments.

    Your feedback regarding the driver's flexibility is duly noted. In most cases, drivers try to be as accommodating as possible. However, there are many limitations. The driver is required to ensure the safety of their truck, and cars on the trailer. Low-hanging trees and wires, small streets, and area restrictions to name a few. All greatly impact a transport truck. As such, it may be required to meet the driver at a nearby location.

    Thank you for choosing Montway Auto Transport. We value your business and will continue to work hard to earn your trust. -RK

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    Customer ServiceStaff

    Reviewed Nov. 7, 2023

    When I called Montway, they were very professional. They called me back and everything was like it was supposed to be. They did a great job with the transport. They really pulled in, they had the car on there in minutes, and they were gone. Also, they let me know what was going on at every stage of the procedure, which was quite helpful.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive feedback about Montway Auto Transport. We're delighted to hear that you were impressed with our professionalism, efficiency, and consistent communication throughout the auto transport process. We're committed to maintaining these standards and striving to exceed our customers' expectations. We appreciate your recommendation and hope you'll continue to rely on Montway for all your auto transport needs. -RK

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    Sales & MarketingPriceStaffRates

    Reviewed Nov. 7, 2023

    Dealing with the rep from Montway was smooth and easy-going and I didn't struggle at all like with most other companies. The quote was fairly cheap and a lot of my friends were questioning if it was a scam. But it was good. It was hard to believe the price and everything was the same at the end. They gave me a based off, calculated pricing and it changed by $5 or $10. But they let me know beforehand. It was within what they quoted, which was accurate. The driver was very professional and kept me up-to-date about everything because they knew that it was a very special car. I highly respect the driver. He did everything he said and I never had any issues at all with him. He got there, picked it up on the day he said and delivered it on the day he promised that it would be delivered.

    You're talking about a car that's being transferred and you don't know the person, you don't know anything about their company. But Montway didn't give me any reason to feel uncomfortable. I was comfortable all the way through. The driver made me feel very happy and we were able to work something out. So I would recommended Montway. It’s a very good company.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your insightful review of Montway Auto Transport! We're thrilled to hear that you were impressed with our customer service, competitive pricing, and the professionalism of our drivers. We're committed to providing our customers with a seamless and trustworthy experience, and your feedback confirms that we're achieving that goal. Your experience highlights the importance of transparency and communication throughout the auto transport process. We strive to maintain open communication with our customers, keeping them informed about any changes in their shipment and ensuring that their vehicles are handled with care and respect. We value your trust in Montway and are committed to continuing to provide exceptional service. -RK

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 7, 2023

    Go with Montway Auto Transport. I requested for quotes, and Montway was more reasonable and better than other quotes. Also, the reps were prompt and did whatever they had from me on time. The car was picked up when it was supposed to, and delivered one day before the driver was supposed to.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway Auto Transport! We're delighted to hear that you were impressed with our competitive pricing, prompt and efficient customer service, and the timely pickup and delivery of your vehicle. We strive to provide our customers with an exceptional experience, and your feedback confirms that we're on the right track. We appreciate your recommendation and hope you'll continue to trust Montway for all your auto transport needs. -RK

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 7, 2023

    I had them transport my vehicle from San Jose to Las Vegas. The delivery of my vehicle was great. They kept me posted and they showed up. It was also quick. It took just a day.

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    Response from Montway Auto Transport

    We are delighted to hear about your positive experience with Montway Auto Transport. We strive to provide our customers with efficient, reliable, and transparent services, and we are thrilled that we exceeded your expectations in delivering your vehicle to Las Vegas. Your satisfaction is our top priority, and we appreciate your feedback, which motivates us to continue delivering exceptional service. Thank you for choosing Montway! -RK

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    Customer ServicePriceStaffRates

    Reviewed Nov. 7, 2023

    I went online and filled out a form and Montway got back to me with a price. It was easy. The quote was high compared with some other ones I got but I had a referral so I felt more comfortable going with them. The driver was great and a good communicator. He was on time and I had no problems at all. The language barrier was an issue though. Somebody I talked to was hard to understand.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We appreciate your positive feedback about your recent experience with Montway. We are glad to hear that you were satisfied with the overall service, including the professionalism of our driver and the timely delivery of your vehicle. We understand your concern about the language barrier you encountered during one of your interactions with our team. We apologize for any inconvenience this may have caused. We are committed to providing our customers with a seamless and pleasant experience, and we are continuously working to improve our communication and customer service practices. Thank you for choosing Montway! -RK

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    CoverageTechSales & MarketingPriceStaffRates

    Reviewed Nov. 5, 2023

    Everything about Montway was more than I expected. They communicated with me the whole time and they delivered the car I bought in California to my door in Florida. They used a covered vehicle and it was a 50-foot transport. It was huge but they got it right in front of my house. The guy pulled it out and had photos of the car before it went in, while it was in, and once it came off.

    Montway doesn't have their own vehicles. They subcontract. The guy they contracted advertised himself as an extension of Montway. They were fantastic. The process started around the 10th of August and I received the car on the 24th of August. That was only seven days in transport. When they transported the car, I was notified when it was on the truck and when it got here. They made a delivery of Miami, came back North, and delivered it in Pompano Beach. Montway was very professional. Also, the dealership quoted me a price that was $900 more for the same service. It was not as good. Montway was perfect.

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    Response from Montway Auto Transport

    We are thrilled to have exceeded your expectations and are incredibly grateful for your positive feedback. Your satisfaction is our top priority, and we are committed to providing our customers with an exceptional experience from start to finish. We are continually striving to improve our services and ensure that we remain the most reliable and affordable car shipping company in the industry. Thank you for choosing Montway! -RK

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    PriceStaff

    Reviewed Nov. 5, 2023

    The cost was about average relative to some other carriers, but the service was great. They picked up the car within a couple of days, and the driver was great. He got to town a little earlier than expected, and was very flexible on time and location. The car had no damage from the trip.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback! We appreciate your satisfaction with our competitive pricing, prompt pickup, and careful handling of your vehicle. We're glad you had a great experience with Montway and hope you'll choose us again in the future. -RK

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    PriceRates

    Reviewed Nov. 4, 2023

    Their service was good. The price was fair too. The vehicle came on time and no problem with the vehicle, too. They took pictures at the pickup location of the vehicle on the pickup trailer, showing that it was ready for transport and that it was being transported on a flatbed as opposed to tow-behind.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Clay! We are glad to hear you had a positive experience with the driver. We hope to have the opportunity to work with you again in the future.

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    PriceStaffRates

    Reviewed Nov. 4, 2023

    This was my first experience with shipping a car and I totally recommend Montway! I was very impressed with the process from beginning to delivery! The pricing was better than other transport quotes and the delivery service was excellent, 4 days from CA to DC. Will use again, if needed.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway! We are delighted to hear that your first car shipping experience with us was seamless and exceeded your expectations. We appreciate your feedback on our competitive pricing, efficient process, and timely delivery from California to DC.

    We hope you will consider using Montway again for your future vehicle transportation needs. -RK

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    Punctuality & SpeedStaffRates

    Reviewed Nov. 3, 2023

    I went with this company after reading the reviews which put them at the top of my list. I feel this company gave me a reasonable rate and was upfront with the entire process. Everything was right on schedule. The driver company was in constant contact with me and very friendly. I will be a repeat customer. Thanks for taking care of my car.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway, Mildred! We are thrilled to hear that you found our pricing reasonable, our process transparent, and our service prompt and professional. Your satisfaction is our top priority, and we are glad that we exceeded your expectations.

    We appreciate your trust in Montway and look forward to being your go-to car shipping provider for years to come. -RK

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    Contract & TermsCoveragePrice

    Reviewed Nov. 3, 2023

    Since I got my car back. Whi. Immediately I noticed that when I drove it the air bag light was on in. Also the light that shows if you're skidding was on and would not shut off. My insurance would not cover it so that cost me 900.00. Now the starter went out. I have never has any problems prior to this transport. I think you take the cars on and off the truck and this causes problems. A couple of yrs ago my transmission went out on another car I transported..Insane!

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    Response from Montway Auto Transport

    Hello Roberta. Thank you for your feedback. We are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Montway should be contacted immediately. We have informed our claims department of the situation, and they should be reaching out to you as soon as possible with additional instructions. Please contact our claims department at claims@Montway.com if you have any questions.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 3, 2023

    I couldn't have been happier with the service provided transporting my vehicle from NY to TX. The car was delivered in 3 days, exactly as they projected. Communication was always timely. I was a little nervous at first because I was on a very tight schedule. The car needed to be picked before a specific date and I wanted to be sure there would be no problem. Montway took the information down and assured me it would be transported timely, and they came through early as a matter of fact. I would definitely use them again and highly recommend.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback, Linda! We're glad you were happy with our prompt delivery, clear communication, and overall excellent service. We appreciate your recommendation. -RK

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    PriceStaffRates

    Reviewed Nov. 3, 2023

    Had a relatively good experience with Montway. Very attractive pricing, but not so cheap you wonder about quality. My only complaint is that my assigned driver initially bailed on the haul, which delayed me by about a week and was down to the wire on when I had to vacate my old property. Thankfully, Montway made sure my assigned driver would pick up. He was very good, and had an enclosed rig for my baby. Would definitely use Montway again!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Jonathan. We're sorry about the delay and appreciate your understanding. We're glad you were happy with our pricing and service for your vehicle. We hope you'll choose Montway again in the future. Best regards. -RK

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    Staff

    Reviewed Nov. 3, 2023

    Working with Montway Auto Transport was extremely efficient and equally enjoyable. The carrier that Montway paired us up with was very professional from the time of pickup through delivery. The carrier took great care in loading our vehicle. Already looking forward to the next opportunity in the future to employ their services.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the positive feedback! We're glad you were happy with our efficient and professional service. We appreciate your recommendation and hope you'll choose Montway again in the future. -RK

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 2, 2023

    We were VERY satisfied with the transport of our vehicle from AZ to MA. The estimate was accurate, pick up seamless, and delivery smooth and early. The car arrived in great condition. Communication with Montway was smooth and precise. We’ve already referred Montoya to friends and relatives and will continue to. Thanks! Laura & Doug

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback, Laura! We appreciate your satisfaction with our accurate estimates, prompt pickup and delivery, and overall excellent service. We are grateful for your recommendation and hope you'll continue to choose Montway for your future car shipping needs. -RK

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    Staff

    Reviewed Nov. 2, 2023

    Car was picked up in a timely way and delivered safely when expected. Driver explained that the car was dirty due to bad weather when he drove through Atlanta. He was very careful as he released the car and drove it down off the transporter. He was friendly, and courteous. When he arrived it was a beautiful sunny day and I. Was grateful to be reunited with my auto.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback! We're glad you were happy with our timely pickup, safe delivery, and professional driver. We appreciate your recommendation. -RK

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2023

    It was very easy to get a car pickup in San Jose California and shipped to Hawaii. It was much easier than I had imagined. Communication was excellent with the people I dealt with. I would recommend to any person to use your services. It all started with the first phone call to inquire what was needed from me to complete the shipment with staff to the ease of the website. ALOHA AND THANKS. RICH.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your positive experience with Montway! We are delighted to hear that the process of shipping your car to Hawaii was seamless and hassle-free. We appreciate your feedback on our responsive communication and user-friendly website. Your satisfaction is our top priority, and we are glad that we exceeded your expectations.

    We strive to make car shipping as simple and convenient as possible for our customers, and we are pleased that we were able to provide you with an exceptional experience. We hope you will consider using Montway again for your future vehicle transportation needs. -RK

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed Nov. 2, 2023

    Montway picked up my truck a day after making arrangements and payment Was great with the older lady they picked up from. The driver text and called me before during and immediately before drop off. He went over the truck’s condition quickly. Had me sign a couple times and he was gone. No horror story of delays and price changes. You get what you pay for. I’d use them again in a heartbeat.

    Mike

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    Response from Montway Auto Transport

    Thank you for your positive feedback! We're glad you were happy with our prompt pickup, careful handling of your truck, and transparent pricing. We appreciate your recommendation and hope to see you again in the future. -RK

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 2, 2023

    My family and I have shipped cars 7 times with Montway Auto Transport, 5 of those across the Pacific to Hawaii, and we are very satisfied with their service. From the process of ordering and scheduling with the customer service agent on the phone for the pick-up to the pick-up itself and delivery of the car at the other end, everything has been seamless. They do a good job of documenting the condition of the vehicle prior to loading and our vehicles were always well cared for during transport. I have recommended Montway Auto Transport to friends and I know that they have had similar experiences. I highly recommend them.

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    Response from Montway Auto Transport

    Leslie, thank you for your loyal patronage and kind words. We are thrilled to have been your trusted car shipping provider for seven relocations, including your journeys to Hawaii. Your satisfaction is our top priority, and we are glad that we have consistently exceeded your expectations.

    We appreciate your recommendation and hope you continue to rely on Montway Auto Transport for all your future car shipping needs.

    Best regards,
    Richard K

    Montway Auto Transport

    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 2, 2023

    Everything went smoothly. The car was picked up on time. We didn’t even have to be there when they picked it up. Just left the key hidden for them. It was transported across the country quickly and arrived when expected. The cost quote was accurate also. There was no damage to the car. They were able to drop it right in front of the house where we needed it. No surprises.

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    Response from Montway Auto Transport

    Thank you for your positive feedback, Melissa! We're glad you were happy with our smooth service, timely delivery, and careful handling of your car. We appreciate your recommendation. -RK

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 30, 2023

    Montway Auto Transport's customer service was all great until the time came to pick up the car. It took a long time from the window to get picked up. The window was X days, and we had to leave before somebody came and got it. So, we had to park it on the street for several days before somebody came and picked it up. The car was open. The keys were on the floor. I went wild about that, but I understood the window and they were close enough to the end.

    The truck driver didn't speak English so it was hard to communicate with him about where to find us. The driver kept texting on the way, trying to figure out where we were. But he used some kind of translation app and it was hard to communicate. And when he dropped off the car, he left the dome light on and the battery ran down. It was daylight and I couldn't tell the dome light was on until I went out and tried to start the car up and it was dead. And there were some personal items missing from the vehicle after it was delivered. But the car got here, so it was okay. It didn't look damaged.

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    Response from Montway Auto Transport

    Hello Dave. Thank you for choosing Montway Auto Transport. We always strive to provide the best service and your feedback makes that possible. Send us an email to feedback@montway.com with any additional questions or comments you may have.

    Verified purchase
    Price

    Reviewed Oct. 30, 2023

    I used Montway a couple of times. The cost was a little bit on the high end compared to some others but I don't know how reliable the others are. We had to transport from Colorado to Florida to Sarasota, and then from Chicago. My experience with them was very good and was what I expected. The transport was all on time and everything was convenient.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for using Montway Auto Transport twice! We're glad you were happy with our service, even though the cost was a bit higher than some other companies. We're committed to providing reliable and convenient car shipping, and we're always working to improve.

    We appreciate your feedback, and we'll use it to continue providing the best possible car shipping experience for our customers. -RK

    Verified purchase
    Customer ServiceCoveragePriceStaffRatesCommunication

    Reviewed Oct. 30, 2023

    Montway had the most consistently high ratings on the internet so I picked them to transport the Lexus RX 450 I bought in California. Customer service was very good. When you order a car and it's worth thousands of dollars, it's nerve-racking because you have to trust somebody that you've never met before to deliver your car. I did a covered transport and the quote I got was very reasonable. I was expecting to pay a lot more. The service I received exceeded the cost.

    Montway kept me in the loop and I called them many times to see what was going on. They brought the car right in front of my house in Pittsburgh. They got here a whole 24 hours sooner. I paid them cash and gave both guys a $100 tip. They looked tired. They showed up with a diesel truck. They took my car off and they were not in a rush. It was nighttime, so I got a flashlight. I had a bad experience with another shipping company when I bought a sports car. I didn't recognize that they had dropped something. I was very thorough with this car. There were a couple of little scratches but they had documented they were insignificant. They were very careful taking the car off. They said, "Take all the time you need to look over the car." It was just an exceptional experience. Montway is a no-brainer.

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    Response from Montway Auto Transport

    Thank you so much for your glowing review, Chuck! We're so glad you had a positive experience with Montway Auto Transport. We take pride in our customer service, communication, and timeliness. We're thrilled that you had such a great experience, and we're confident that we can provide the same level of service to all of our customers. Thank you again for your business and your recommendation! -RK

    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 30, 2023

    EXTREMELY UNACCEPTABLE/POOR Service with Montway. I have never shipped a car before so I selected Montway because they claim to be the #1 shipper for eBay Motors (which is absolutely shocking if it is true). I am getting a 2020 BMW shipped from FL to MD. I did not realize until it was too late that they outsource their shipping to another company so Montway is essentially just a useless middleman. The company actually shipping the car is 3 Jags Transport LLC and you must avoid them at all cost!!

    Not only did they not pick-up the car on the day they said they would, they proceeded to drive the car an additional 10 miles for the two days after it was picked up! I called Montway and they assured me that they were not supposed to be driving the car after it was loaded on the trailer. Since I have the my BMW app, I could tell with 100% certainty that it was being taken for multiple joy rides because it tells me the exact location/mileage on the car.

    The car is an M8 convertible where each tire cost $1,000 and it has over 600 hp so I can only assume they drove the car like it was stolen since that's effectively what was done. Montway absolved themselves of any wrongdoing and said they would reimburse me only $0.22 per mile it was driven which is absolute crap given the assumed wear to the tires for driving it like an idiot.

    Long story short, 3 Jags has promised the vehicle was going to be delivered for the past three days and they are now saying it will not be until Thursday this week which is another 3 days late for a total shipping time of over two weeks that should have taken only one. You better believe I will be suing 3 Jags Transport once I finally receive the car for the damage/wear to the tires and I will never use Montway again and hope others learn from my mistake.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Chris. We are sorry to hear of any inconvenience or confusion. Montway is an auto transport broker. Our services are to match your shipment with a licensed and insured auto carrier. We hold every motor carrier we work with to the highest standards. They must pass a 20+ point inspection process to work with us and we continually monitor to ensure compliance. I'm sorry to hear that the carrier has not met these expectations.

    Such situations are never an expected part of the auto shipping process, but they can happen. In the event of any issues, Montway should be contacted immediately. Our Claims team has reached out to you via email requesting additional information. Please respond to this email at your earliest convenience. Please contact our Claims department at claims@Montway.com if you have any questions.

    Verified purchase
    Price

    Reviewed Oct. 30, 2023

    The move took eight days. The delivery crew parked on the street. The mover spoke minimal English but he was fine. Everything about the inspection was on video. The quote they gave was very accurate.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Stephanie. We're glad you were happy with the overall service, including the quote and video inspection. We'll take your feedback about the delivery crew into consideration as we are always striving to provide the best experience possible. We hope to see you again in the future. -RK

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 30, 2023

    Montway was very quick to respond and informative, and their quote was good. All the other quotes were much higher. Communication was a bit lacking, but all in all, it was good. Everything was just as they said it would be. A young man came and picked up our 2019 Honda CR-V. He communicated with me before he got there and told me where he was. There was a delay, but it was not his fault. There was a miscommunication between the customer that he had gone to before us. It was fine. The young man that picked up the car was very nice, careful and thorough, and everything was perfect. Montway allowed us to put 100 pounds in the back of the car, so we did, and the car arrived just the way it left Florida.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback. We're glad you were happy with our quote, pickup driver, and the overall condition of your vehicle upon arrival. We appreciate your business and hope to see you again in the future. -RK

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 29, 2023

    Montway gave me a quote quickly. They were also available to move the car. Originally, I started the process online and then we started talking on the phone. Everything was fine. They were timely in their response and in getting the car moved quickly. The price was reasonable too. They picked the car up and they dropped it off at my building in North Carolina.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback, William! We're glad you found our quote process to be quick and easy, and that you were happy with our response time and pickup and drop-off service. We're also pleased to hear that you found our price to be reasonable. We appreciate your business and your recommendation! -RK

    Verified purchase
    Staff

    Reviewed Oct. 29, 2023

    Setting up the transport was pretty easy. It was web-based. So, I set it up and placed the request. The car was delivered to my daughter in Atlanta, and she said that it was a good experience that they interacted as the driver was getting closer and she was aware of when he was gonna get there. Then she met him and got the car. She was happy with it. Montway did exactly what I asked them to do. People should give them a try if they have a need.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback, Charles! We're glad you found it easy to set up the transport online, and that your daughter was happy with the delivery experience. We appreciate you recommending Montway Auto Transport to others. Have a wonderful day. -RK

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 29, 2023

    I emailed Montway and then they got back to me and called me and followed up with me the whole time. The driver was great. He asked me if I could move the car to a safer location for him to load. He went around, and took his pictures and video. He asked me some questions and then I was good to go. The service was good. Montway was great and very responsive.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback, Corey! We're glad you were happy with our communication and responsiveness, and that the driver was professional and careful with your vehicle. We appreciate your business and your recommendation! -RK

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 29, 2023

    Montway shipped my Lincoln MKS from Los Angeles to Houston. Customer service was good. The driver was awesome and his communication was very good. The transport took a couple of days and the car looked the same when it got to me. Motway is a broker and they find somebody. I was very satisfied with the service. My car got from point A to point B in one piece.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Dustin. Thank you for sharing your experience with us. We appreciate your business and hope to have the opportunity to work with you again in the future!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 29, 2023

    Everything went smoothly with Montway. Communication with the driver was good. The transport was priced right.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive feedback! We're glad you had a smooth experience with Montway Auto Transport, and that you were happy with our communication and pricing. We appreciate your business and your recommendation! -RK

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 29, 2023

    Montway provided the best possible quote when I was shopping around. Customer service was good in terms of scheduling and communication. Communication was through phone calls and texts. Everything was perfect. The transport was cross-country from Utah to the state of North Carolina. The projected transport was four days but I got the car in three days. Overall, it was a great experience. If I ever relocate again, I'll definitely call back Montway. Family and friends will be referred to the same company too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your glowing review, Ashok! We're so glad you had a positive experience with Montway Auto Transport. We pride ourselves on providing our customers with the best possible quotes, customer service, and communication. We're also thrilled that you were happy with the transport time and overall condition of your vehicle upon arrival.

    We appreciate your business and your willingness to refer us to your family and friends. We look forward to helping you with your next cross-country move! -RK

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 29, 2023

    Setting up the move with Montway was very comfortable and everything was smooth. They called me on time. The pickup guy came on time and he was very friendly and he was in connection with me. He contacted me over the message when my car was going to be delivered. He was a good person. The delivery was scheduled for eight days. The car was delivered one day before. The driver was able to come closer to my place because it was a big street and he parked on the side. The car was fine.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your positive review! We're glad you had a smooth experience with Montway Auto Transport. We appreciate your feedback about the drivers and the delivery time. We're committed to providing our customers with a great experience. We're glad to hear that you were happy with our service, and we appreciate your recommendation! -RK

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 29, 2023

    Montway Auto Transport was quick to respond, and I liked their pricing. My husband was there for the delivery. He said everything was great. The driver seemed very nice.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words! We're glad you were happy with our service. We appreciate your business and look forward to serving you again soon. -RK

    Verified purchase
    Staff

    Reviewed Oct. 29, 2023

    We decided on Montway because they got back to us right away. They shipped our Subaru and it was excellent with the driver. He kept us informed of where he was and when he was gonna show up.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind review! We're glad you had a great experience with Montway Auto Transport. We appreciate your business and look forward to serving you again soon. -RK

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2023

    My sister passed away, and I live in New York and she lives in Florida. And I needed to transport her car back to my residence in New York. I spoke with a friend who had used Montway and so I used them. Setting the transport up was very easy. As far as the drop off of the vehicle, I didn't see the big truck. They had someone drive the car down the street to my house. There was a smaller truck waiting for him at the end of my block that had followed him. They went to a central location that took in the large truck and then switched, and then they drove this car with a small truck over here. The car was in perfectly fine condition. The driver went through it with me and we walked around it together, and everything was ok.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Alexis, thank you for sharing your story and for choosing Montway Auto Transport to transport your sister's car back to you in New York. We understand that this was a difficult time for you, and we're glad that we could make the process of transporting the car as easy as possible.

    We're glad to hear that your sister's car arrived in perfect condition. We take great care of all of the vehicles that we transport, and we're committed to providing our customers with a positive experience. Thank you again for your business. We wish you and your family all the best. -RK

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 29, 2023

    Scheduling the transport was pretty easy. They called me and set it up right away. The driver kept me informed and reached out when they were close by. I would recommend Montway to anybody that's looking for a transportation company.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review! We're glad you had a positive experience with Montway Auto Transport. We appreciate your recommendation, and we look forward to serving you again soon. -RK

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    Montway Auto Transport Company Information

    Social media:
    Company Name:
    Montway Auto Transport
    Company Type:
    Private
    Year Founded:
    2008
    City:
    Chicago
    State/Province:
    IL
    Country:
    United States
    Website:
    www.montway.com

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