Montway Auto Transport Reviews
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About Montway Auto Transport
Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.
- No upfront payments
- 24/7 sales and support
- Free insurance coverage
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Must contact for tracking info
- Terminal-to-terminal transport not offered
Montway Auto Transport Reviews
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Reviewed Oct. 20, 2024
I recently used Montway Auto Transport for a cross-country move because we needed to transport a lot of our belongings using a moving truck and had no other way to transport my car. I learned about Montway from a friend and chose them because of their high ratings. I didn't even research other companies.
My experience with their customer service was exceptional. They were prompt in communication and kept me informed about my car's location and expected delivery time. I contacted them once, and someone responded right away, which is rare in customer service.
The pricing was surprisingly reasonable for such a long distance. I expected to pay more, but the quote was excellent. The best part was the patience they showed when I was late getting to the delivery point. They waited without any issues.
Overall, my car arrived intact, and the service exceeded my expectations. I would definitely recommend Montway Auto Transport.
Thank you for sharing your experience! We’re delighted to hear that our service exceeded your expectations and that our team was able to make your cross-country move smoother. It’s great to know our communication, patience, and reasonable pricing stood out during such an important transition. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Oct. 18, 2024
I shipped a car for my son using Montway Auto Transport. I don't have much personal experience with it as my son was the one who needed the car shipped to the East Coast, but I can share that the process seemed seamless from what I observed. Before choosing Montway, I researched two different companies and chose Montway because they were very responsive, replying right away.
I didn't communicate with any customer service representative over the phone, but there were multiple emails that kept us updated on where the car was. I thought the quote they provided was fair, and I was satisfied with the service received from Montway Auto Transport.
Thank you for sharing your feedback! We’re glad to hear that Montway’s responsiveness and regular updates made the process seamless for shipping your son’s car to the East Coast. It’s great to know you were satisfied with the fair pricing and overall service. We appreciate your trust in us and look forward to assisting you again in the future!
Reviewed Oct. 18, 2024
I was referred to Montway by a friend who couldn't handle my transport needs himself. The transport setup was seamless, with excellent communication from the company. The vehicle arrived safely, and there were no issues with the truck accessing my neighborhood. The quote provided was accurate with no hidden fees. I would highly recommend Montway to friends or family needing to transport a vehicle. Overall, I rate their customer service and pricing a five out of five.
Thank you so much for sharing your experience and the recommendation! We're thrilled to hear that everything went smoothly and met your expectations—from the communication to the safe delivery of your vehicle. Transparency and top-notch service are our priorities, and we’re glad it showed. Thanks again for choosing Montway!
Reviewed Oct. 18, 2024
I recently used Montway's transport service to move my granddaughter's car from Texas to Las Vegas. Initially, I chose another company, but they kept rescheduling. Montway was my second choice, and their communication made a great impression on me. Setting up the transport was straightforward online, and their customer service was excellent. Although I needed to reschedule twice due to timing conflicts, they were accommodating.
The driver who picked up the car was courteous, especially to my granddaughter who is a college student. He assisted her at the dorm and ensured that the vehicle could accommodate the allowed 100 pounds of items. When the car was delivered to my home, it was in perfect condition, and both the driver and I took pictures to confirm this.
I'd rate the overall experience as a 5 out of 5. The website was user-friendly, and while I wasn't sure how the prices compared to others, it fit my budget. For anyone needing to transport a college student's vehicle, I highly recommend Montway based on my positive experience with their customer service and driver.
Thank you for sharing your experience! We’re thrilled to hear Montway exceeded your expectations for transporting your granddaughter’s car from Texas to Las Vegas. It’s wonderful that our communication, flexibility, and courteous service made the process smooth.
We’re glad the car arrived in perfect condition and appreciate your detailed feedback about our user-friendly platform and fair pricing. Your recommendation means a lot to us—thank you for trusting Montway with such an important transport!
Reviewed Oct. 17, 2024
I recently used Montway for a vehicle transport service during my move from Florida to California. I didn't feel like driving for five days, so I opted for a transport service. I found Montway through a YouTube ad after Google searches, which led me to positive feedback about the company.
I called Montway, and after registering my request, they called back to gather details and provide a quote of $1,050. I asked for a $50 discount, which they granted, and we agreed on a $1,000 total. Montway fulfilled this promise without any issues.
During the pickup, the truck driver parked the nearest he could because the truck couldn't get into the apartment complex. Despite heavy rain, the driver was very helpful. He drove me back to my place after dropping off my car, which I appreciated greatly.
I'm really pleased with Montway's service. They stuck to the quoted price without any surprises, which is a rarity based on my experiences. I read that some companies promise low quotes initially but later increase them. Montway was reliable and honest, which made me feel comfortable paying a deposit.
Overall, I'd definitely recommend Montway. They've earned my trust by providing a service exactly as promised.
Thank you for sharing such a detailed review! We’re thrilled to hear Montway provided a smooth and honest experience for your cross-country move. From a fair and transparent quote to our driver’s helpfulness during pickup, it’s great to know that everything met your expectations. Reliability and trust are our top priorities, and we’re so glad you felt comfortable throughout the process. Thank you for choosing Montway, and for the recommendation! Safe travels!
Reviewed Oct. 17, 2024
I recently had a vehicle transported from Florida, and my daughter found Montway online due to their positive reviews. She handled the booking and payment through their website, which went smoothly overall. We did encounter a hiccup when the first driver arrived without notifying the dealership, resulting in a rescheduling. However, the issue was resolved quickly, and the new driver handled everything perfectly, delivering the car in great condition within a couple of days.
The price quoted to us was accurate, and there were no discrepancies with the final cost. Based on this experience, I would highly recommend Montway to friends or family needing vehicle transport.
Thank you for your feedback! We're glad to hear that despite the initial hiccup, everything was resolved smoothly, and the vehicle arrived in perfect condition. Providing an accurate quote and delivering reliable service are top priorities for us, so it's wonderful to know we met your expectations. Thanks for choosing Montway, and for the recommendation!
Reviewed Oct. 17, 2024
I chose Montway Auto Transport because I received a referral from my family, who had a positive experience with them. I needed an auto transport service because my daughter was moving across states, and the distance was too far for her to drive.
My experience with their customer service was straightforward. I was given a phone number by my family and contacted them, explaining where we needed the vehicle moved. They informed me that I didn't have to pay anything upfront to reserve a spot. Once a driver was assigned, I was to make a down payment, and the rest of the payment would be due upon delivery. The process was simple and easy to follow.
The price quoted to me seemed fair, and the service quality was excellent. The transporter was very flexible, accommodating several changes we had to make due to moving issues. They were extremely cooperative with timing, and overall, I was very satisfied.
I can't recall the driver's name, but he provided excellent service. He kept us informed about the car's location and was punctual, even after we made schedule adjustments. I would highly recommend Montway Auto Transport and would give them a five out of five.
Thank you for sharing your experience! We’re so glad to hear that the process was simple and flexible, and that our team was able to accommodate your schedule changes. It’s great to know the service met your expectations, and we truly appreciate your family's referral. Your feedback means a lot, and we’re thrilled to have earned your trust. Thank you for the 5-star rating and for recommending Montway!
Reviewed Oct. 17, 2024
I recently used Montway Auto Transport to move my daughter's car from Florida to Massachusetts. I did it all online. The driver who delivered the vehicle was very pleasant and personable, which I appreciated. While the pick-up was sooner than expected and the drop-off was later, it wasn’t a major issue. I felt that the price I paid was fair in relation to the quality of service received. Overall, I was very satisfied with the experience.
Thank you for sharing your experience! We’re happy to hear that the driver was pleasant and that you felt the price was fair for the service you received. While timing can sometimes vary, we’re glad to know it wasn’t a major issue for you. Thanks for choosing Montway Auto Transport, and we appreciate your positive feedback!
Reviewed Oct. 17, 2024
I used Montway Auto Transport to bring a car up from Florida, mainly due to their competitive pricing. The customer service was good and the communication was great, which was through email. They delivered exactly as promised. The pickup and delivery were smooth, with my car arriving on time right at my house, which was very convenient. The quote I received was very reasonable. Overall, I would highly recommend Montway to friends due to their great service. I'll definitely give them a five-star rating for the experience!
Thank you for the fantastic review! We’re thrilled to hear that you had a smooth experience with Montway, from great communication to timely delivery right to your doorstep. We appreciate your recommendation and the five-star rating. It’s always our goal to provide excellent service at competitive prices. Thanks for choosing us, and we look forward to serving you again in the future!
Reviewed Oct. 17, 2024
I chose Montway for transport service based on strong online recommendations, and I must say, my experience was excellent. The transport organizer was clear. The whole process took about five minutes. I told them what I wanted and they gave me a clear response. We've used them twice now and it was seamless each time. They scheduled the pick-up within the window we provided, and there were no issues.
Both the driver and the service were accommodating. The driver would call ahead and suggest pick-up points that worked well given the size of their truck, and we had no problem meeting them. The vehicle condition was fine; we made sure it was ready before pick-up, and it was in great shape upon return. I'm very satisfied with the service. I will definitely use them again next summer. They gave good service. Customer service and pricing were both excellent.
Thank you for the great feedback! We’re thrilled to hear that your experience with Montway was seamless both times. Clear communication, flexibility with pick-up, and ensuring your vehicle’s condition was maintained are key priorities for us. We’re so happy you were satisfied with the service and pricing. Looking forward to assisting you again next summer!
Reviewed Oct. 10, 2024
There were no surprises. Excellent communication skills by their customer service staff as well as the driver. I received updates throughout the process. The driver was very professional and thoroughly photographed my vehicle. He communicated well with the receiver of my vehicle. The vehicle showed up in excellent condition which was a concern of mine. No regrets and worries.
Thank you for the wonderful feedback! We’re glad to hear that everything went smoothly with no surprises, and that our communication and professionalism met your expectations. Ensuring your vehicle arrives in excellent condition is always a top priority. We appreciate your trust in us and are happy to know you had no regrets!
Reviewed Oct. 7, 2024
I would most definitely recommend Montway to anyone. The whole experience went smooth. I had to cancel two other car transports because they could never give me a date when my car would be picked up. I wish I would have went with Montway in the first place. Thank you to Alex our transport driver for being Awesome!
Thank you for your kind words and recommendation! We’re so glad to hear your experience with Montway was smooth and stress-free. We always strive to provide clear timelines and reliable service, and we’re thrilled Alex made a positive impact. We appreciate your trust in us and look forward to assisting you again in the future!
Reviewed Oct. 7, 2024
Montway explained each step of the vehicle transport process clearly. I had a few schedule constraints due to travel. Montway first made sure they understood those constraints, and arranged things so that everything happened, on both the pickup and delivery ends of the transport, exactly as they told me it would. The only surprise to me was how quickly the delivery was accomplished. I recommend them with no reservations and I would use them again.
Thank you for sharing your experience! We're so glad to hear that we were able to accommodate your scheduling needs and that everything went as promised. It's great to know the quick delivery was a pleasant surprise! We appreciate your recommendation and look forward to assisting you again in the future.
Reviewed Oct. 6, 2024
We bought a car in Montville, New York and I live in Washington State. The company we bought it from recommended Montway. We said to please give us someone that has a covered one, pretty good quality, and where we don't have to worry about the car getting any scratches or dents and he recommended them. The driver was awesome and was a very good communicator. He let us know that he was staying overnight and he would be in the place we were supposed to meet. Then, he called us the next morning saying he was an hour and a half out. We met him down there and it was absolutely great. We didn't have to worry about anything. The gentleman was very careful with the car and made sure we were happy before we left.
Thank you for sharing your experience! We’re thrilled to hear that the transport went smoothly and that the driver’s communication and care exceeded your expectations. We take pride in ensuring that vehicles arrive safely and without any damage. It’s great to know you felt confident and worry-free throughout the process. We appreciate your trust in Montway and look forward to assisting you again in the future!
Reviewed Oct. 3, 2024
There was a time when they couldn't pick up the car from the address indicated. Instead, they had my daughter drive all the way to a nearby Meijer. This was in the middle of the night, but the rep assured me that they were going to be there to pick up the car right away and send my daughter home right away. I explained to them that this was a young girl and I didn't want her out by herself in the middle of the night and middle of nowhere, and they were very helpful. The car was handed to us, paid the balance, and that was it. The price was very fair.
I appreciate the fact that the person who was handling the logistics, when the driver is gonna be there, where to go pick up your car, or where to drop off your car, was always picking up the phone. That was a big plus to me. If everybody picks up the phone, even if they tell me, "You're gonna have to drive a little bit further away from the pickup location," I'm okay with that because she and I are talking. But without anybody talking, if you're just talking to a phone or a recording, I hate that.
Thank you for your feedback! We’re glad our team could help in a challenging situation and provide clear communication throughout the process. We believe in being accessible and keeping our customers informed. We appreciate your trust in Montway and look forward to assisting you again!
Reviewed Oct. 3, 2024
My Montway driver was very responsive to texts and calls. He was on time to pick up the car. He answered my questions while the car was in transit. I was very happy with the experience and I will use Monty again. The price was fair and we got our car on time in great condition.
Thank you for the great feedback! We’re thrilled to hear that our driver provided excellent communication and that your car arrived on time and in great condition. We’re so glad you had a positive experience and look forward to serving you again in the future!
Reviewed Oct. 3, 2024
You did a great job on transport... The only issue I have is the rear window was broken.. It was fixed but the trim pieces, rubber around the window are missing and one strip is coming off.. Would like that to get taken care of.. I can replace them but would like your company to pay for them.. You can email me.. I have already recommended you to others. Thank You
Thank you for your feedback, and we’re glad to hear that overall, the transport went well. We apologize for the damage to your vehicle and understand your concern. Please reach out to our claims department via email, and they will assist you with the next steps. Thank you for choosing Montway!
Reviewed Oct. 3, 2024
Montway's reps were very professional. I used the chat to book the transport and it was easy. The pickup point was in Huntsville, Alabama and the delivery was in Lawrence, Michigan. They picked it up a day earlier than scheduled and they got it there in 24 hours. They were very quick. It was picked up from a family friend of mine's house because I was driving to my new home 1,000 miles away, so I wasn't going to be there for pickup. But she said that the driver was really good about it. Then, the vehicle arrived in the same condition as as when it was given to them. The cost was a little bit expensive, but the car made it here good and that's all that matters.
Thank you for your feedback! We’re glad to hear your vehicle arrived safely and on time. It’s great to know the pickup went smoothly, and we appreciate your understanding on the cost. Thanks for choosing Montway
Reviewed Oct. 3, 2024
My experience with Montway was very pleasant. The transport was from Boulder, Colorado to Richmond, Virginia. Everything worked out very well. I was very pleased with them. I would use them again and recommend them again.
Thank you for your kind words! We're thrilled to hear that your experience from Boulder to Richmond went smoothly. We appreciate your trust in us and are glad to know you'd use and recommend Montway again. Thanks for choosing us!
Reviewed Oct. 3, 2024
I always knew about Montway. I used them because I liked the third-party interaction that holds the driver accountable if they mess up. Setting the transport up was easy. I just did it over text messaging. And if I needed to talk to somebody, they would call back. It was a good experience. And then, the transporter messed up. He ran out of gas and my daughter had to drive an hour to go pick up her car. Luckily, her friend took her to do it. So, when I told them about it, they dropped the price by 150 bucks.
Thank you for sharing your experience! We're glad to hear that setting up the transport was easy and that our team was responsive. We apologize for the inconvenience caused by the transporter running out of gas, but we're happy we could make it right with a price adjustment. We appreciate your understanding and look forward to providing you with even better service next time!
Reviewed Oct. 3, 2024
Everything was good with Montway. The pricing was fair and the communication was good. I had a great experience.
Thank you for your feedback! We're glad to hear that you had a great experience with Montway, from fair pricing to clear communication. We appreciate your trust in us and look forward to assisting you again in the future!
Reviewed Oct. 3, 2024
My nephew said, "Try this other company." I didn't know the name of it. He gave me the phone number and it wound up being Montway Auto Transport, less expensive, and faster. They said, "Yeah, we could do that. When do you want it done?" The driver called me a total of five times. He called me the night before when he first got the job, asked me if I would like a call the following morning early when he was leaving to pick up the car down south. I said, "Sure, that's fine if you want to. I'm up early." He called me at 8:00 maybe and said he was on his way to pick up the car.
After he picked up the car, he asked me if I thought it would be okay if he dropped it off the following morning, told me it would be in a safe facility. I said, "Sure, no problem." He brought the car. He had a jump box because the car didn't start when he picked it up. He started the car, drove it up in my driveway, made sure the key worked. Above and beyond. The only problem I had was, in the beginning, Montway quoted me a closed carrier. It was a bit more money and I said, "Okay, I'll do it." When the driver called, he said although he picked up the job, he saw that I wanted a closed carrier and one was available, but not that same day. He could have that driver call me. He was so nice on the phone and explained everything so well, I went, "No, you can do it." I'm moving up into the Pennsylvania area. I'll use Montway again to move one or two cars based on what happens when I sell the house.
Thank you for sharing such a detailed review! We’re thrilled to hear that the experience exceeded your expectations, from the great communication to the driver going above and beyond. We understand the importance of flexibility, and we’re glad we could adjust the service to suit your needs. It’s wonderful to know you’ll consider us again for your future moves. Thanks for choosing Montway!
Reviewed Oct. 3, 2024
I talked to one of the men. He explained to me how it worked and somebody would call me. I went on trust that that was what would happen. I did not get a call. I had to call them back because I wasn't sure if it would happen. It was the first time I've done that. But I was impressed with the driver. I had already moved, and I was in Kentucky. I was going to have a friend meet the driver and open the door for him so we could get my car out of the garage. My house was empty. The movers had taken everything. The car sat in the garage. The driver called me and said he would be there at 11:00 p.m. I said, “I can't ask my friends to stay up till 11:00 p.m. to come over and meet you. If I give you the combination to the garage, can you open the garage and get the car out?” He said, “Yeah.” I said, “Take a picture after you do that where I can see that the garage door is down.” He did, and he sent it to me. He was very honest and good to do that. I wasn't impressed with the 11:00 p.m. pick-up time.
Thank you for your feedback. We apologize for the lack of follow-up communication and understand your frustration. However, we're glad to hear that the driver was professional, honest, and accommodating, especially with the unique situation of picking up the car. We appreciate your understanding and will work on improving our communication moving forward. Thank you for trusting Montway, and we look forward to serving you again in the future.
Reviewed Oct. 3, 2024
Montway Auto Transport's customer service guy sounded good and trustworthy. The price quote was reasonable. He communicated well back and forth, gave me a text message. There were some gaps in some information that I needed, he gave me a call back as soon as possible. It only took three weeks for my car to come. I was pleased. It was good communication all around. There was always communication as far as when they would come, calling me when my vehicle was shipped to Hawaii, where I need to pick it up at.
Thank you for your feedback! We're glad to hear that the communication was clear and that your car arrived in a timely manner. We always aim to keep our customers informed throughout the process, and it's great to know we met your expectations. Thanks for choosing Montway, and we appreciate your trust in us!
Reviewed Oct. 3, 2024
I booked with Roadrunner first and they canceled on me last minute. So I decided to try Montway and they came through very quickly for me. I would recommend them. The driver was very nice.
Thank you for sharing your experience! We’re so glad Montway could step in and provide a quick and reliable solution. It's great to hear that the driver was friendly and made the process smooth. We appreciate your recommendation and look forward to serving you again in the future!
Reviewed Oct. 2, 2024
Everything with them was super easy, and real easy transaction. The vehicle arrived in pristine condition.
Thank you for your feedback! We’re thrilled to hear that your experience with Montway was easy and seamless, and that your vehicle arrived in pristine condition. We appreciate your trust and look forward to assisting you again in the future!
Reviewed Oct. 2, 2024
The driver was good and I love him. He picked my car up that Friday when they said he would do it. He told me he was gonna bring it to me that Monday, and he did. I paid $1,200 for the transport, and the experience went well. I have other people who have been using Montway as well.
Thank you for sharing your positive experience! We're glad to hear the driver was dependable and kept you informed throughout the process. It’s great to know that the transport went smoothly and that your car arrived as promised. We truly appreciate your trust in Montway and are grateful that you and others continue to choose us for your transport needs!
Reviewed Oct. 2, 2024
Awesome experience using Montway! :) Thank you so much to the team and the driver for getting my car delivered safe and sound. I will say only negative feedback was that my initial reservation was cancelled with only about 12 hours notice and I had to follow up multiple times.
Thank you for your feedback! We’re glad your car was delivered safely and appreciate your kind words. We apologize for the reservation cancellation and the need for follow-up. Your input helps us improve, and we look forward to serving you again!
Reviewed Oct. 2, 2024
When I was traveling to take care of some property, I did a Florida to Virginia transport with Montway. I like that they have been in business for a long time and have good reviews. The quote was more than what I paid the year before, but that was to be expected. The driver had a problem, but he told me right away that there was a problem and kept in contact with me. The delivery was good.
Thank you for your feedback! We’re glad your transport went well and appreciate your understanding regarding the price change. It’s great to hear the driver kept you informed, and the delivery went smoothly. Thank you for choosing Montway!
Reviewed Oct. 2, 2024
Cars were in good condition. Cars came promptly. Driver of the BMW was very nice. Driver of the BMW that we had transported seemed very tired. The driver of the Kia was confused about where to bring the car and complained about the narrow street and was not really friendly.
Thank you for your feedback! We’re glad to hear the cars arrived in good condition and on time. We apologize for the experience with the driver. We appreciate your input and will ensure a better experience next time. Thank you for choosing Montway!
Reviewed Oct. 2, 2024
Great move. I would recommend this company to anyone. I moved one car, two trucks, and a motorcycle from Florida to New York. Pickup and delivery were on time as scheduled. Customer service was excellent. The crew loading and unloading my vehicles were courteous and professional. They treated my vehicles with care. Everything was delivered without a scratch.
Thank you for your feedback! We’re glad everything was delivered safely and on time, and that the customer service and crew were professional and courteous. We appreciate your recommendation and look forward to helping you again!
Reviewed Oct. 2, 2024
I needed to relocate a car from Boston to Charleston, South Carolina and it was scheduled to be done within five days. It ended up being within three days. So, it was within the period that Montway said and the quote was reasonable. It was a very good experience.
Thank you for sharing your experience! We’re glad to hear your car was delivered ahead of schedule and within the timeframe promised. It’s great to know you found the quote reasonable and the overall process smooth. We appreciate your trust and look forward to assisting you with any future transport needs!
Reviewed Oct. 2, 2024
The driver, who was courteous and amicable, provided detailed and transparent communication about the upcoming trip. He made sure to contact me as he approached the drop-off location. All in all, I felt completely at ease and well-informed throughout the entire transportation process, and I would wholeheartedly recommend it to my friends.
Thank you for your kind feedback! We’re delighted to hear that the driver’s courteous and clear communication made the process smooth and stress-free for you. Your recommendation means a lot to us, and we’re thrilled you felt well-informed and at ease. We’d be happy to assist you or your friends in the future!
Reviewed Oct. 2, 2024
My retirement hobby has been restoring German roadsters, and I found a BMW Z3 in Virginia. It was cheaper to transport than it was to fly out and drive back to Minnesota. I hired Montway and I was very pleased with the quote given what's happened to the price of everything else. I expected it to be higher than it was. They delivered the BMW Z3 on time in front of my house. This was the eighth car I had transported and I have used several other transports in the past. This is the third transport I've done with Montway and the three of them have been flawless, so I stayed with them. I also found that their prices were very competitive. There are cheaper services, but the quality would be way off.
Thank you for sharing your experience! It’s wonderful to hear about your hobby and your satisfaction with Montway’s service for transporting your BMW. We’re thrilled that our competitive pricing and consistent, high-quality service have earned your trust over multiple transports.
Your continued loyalty means a great deal to us, and we’re honored to support your passion for restoring German roadsters. We look forward to assisting with any future transport needs!
Reviewed Oct. 2, 2024
I moved from New Jersey to California and I wanted to bring my car as well. I looked at more than seven companies and chose Montway. They gave me the best price and told me they will pick up the car in one week and bring it in five days. They gave me detailed information and the schedule as well as the transport were very nice. Everything was on time.
Thank you for sharing your experience! We’re glad you chose Montway for your move. It’s great to hear our pricing, detailed communication, and timely service met your expectations. We appreciate your trust and look forward to assisting with any future transport needs!
Reviewed Oct. 2, 2024
I shipped a car and a truck with Montway when I moved from Seattle to Jackson, Mississippi. My buddy down here in Mississippi told me about Montway and that everybody else was gonna be way more expensive. I did my own research, and he was right. The only thing was I wanted to pay all with my credit card but the guy I talked to tried to get me to pay half-cash. I told them no and they took all payment by credit card. But when it was time for me to do my truck, they wouldn't accept the credit card. I didn't wanna pay cash the first time or the second time. That made it a hassle to get that much cash out. There should be an option to pay through a credit card and they should not ask me for half and half.
When I got a quote for the car and the truck, they were the same quote. But when we got the truck shipped, it went up a little bit. They said the truck's a little heavier. But that's not what they said for the first quote I got. But other than those, Montway is excellent. I got one more car to ship, and I'm gonna go through Montway again, but I ain't paying any cash this time.
Thank you for your detailed feedback! We're glad to hear that overall your experience with Montway was positive. We sincerely apologize for the confusion regarding payment options and the pricing for your truck shipment. We’ll take your comments into account to ensure clearer communication moving forward.
We appreciate your trust in us, and we look forward to assisting with your next shipment—no cash required!
Reviewed Oct. 2, 2024
We had a vehicle shipped when my son was moving from Boulder back to Boston. My sister-in-law had used Montway and we used them as well. Their customer service is excellent (and I don't say that lightly). There was someone who answered the phone and they got back to me in a timely manner when I had updates or questions. I'd use them Montway again.
Thank you for sharing your experience! We’re thrilled to hear that Montway's excellent customer service stood out during your son’s vehicle shipment from Boulder to Boston. It’s wonderful to know our team provided timely and helpful communication. We appreciate your trust and would be delighted to assist you again in the future!
Reviewed Oct. 1, 2024
Working with Montway was very easy. Their price was fair for a cross country shipment from PA to Seattle. Car arrived when promised and with no damage or issues. I would have given 5 stars except the first driver cancelled on the day the car was to be picked up. They quickly found another driver. Pick up was one day late due to this driver having mechanical issues. However, the communication was pretty good and I would recommend them. As stated on the website, they don’t guarantee a certain date for delivery so I was aware and prepared to be flexible with the dates.
Thank you for sharing your experience! We’re glad to hear you found Montway easy to work with and were satisfied with the pricing, communication, and safe delivery of your vehicle from Pennsylvania to Seattle. We apologize for the initial delays and appreciate your understanding and flexibility.
Your recommendation means a lot to us, and we’re committed to continually improving. We’d be happy to assist you with any future transport needs!
Reviewed Oct. 1, 2024
I am very happy with my experience with Montway Auto Transport. Pickup and delivery were on-time. In addition, very friendly and respectful. I highly recommend their services. My car made it from Ohio to California with no problems. No hidden additional fees or surprises. The transport driver was very friendly as well and answered all my questions and concerns.
Thank you for your kind words! We’re delighted to hear you had a great experience with Montway and that your car’s transport went smoothly. It’s wonderful that our team and driver provided timely service, clear communication, and respect throughout the process.
Your recommendation means a lot to us, and we’d be happy to assist you again in the future!
Reviewed Oct. 1, 2024
I recently moved from Michigan to Texas. I originally contacted another auto transporter but I was having trouble getting hold of the driver the day he supposed to pick up my car. I was concerned, so I cancelled their service. I contacted Montway, and they arranged for the transportation within a couple of hours, which was a big relief for me. There was a slight hiccup though. The truck that was supposed to pickup the car had some road trouble. So, it was a few hour late but didn't affect my plan much. Apart from that, everything else went very smoothly. The car was delivered on time as it is. The cost was also quite reasonable. A few word for the customer service. This was the first time I was using auto transport service, so obviously I was worried. I contacted the customer service several times with questions. But each time they provided excellent service to ease my worries. If anyone wishes to transport any vehicle, I would certainly recommend their service.
Thank you for sharing your experience! We’re thrilled Montway could step in quickly and provide reliable service for your move. While we regret the slight delay due to the truck issue, we’re glad it didn’t disrupt your plans and that the overall process went smoothly.
It’s wonderful to know our customer service team eased your worries and answered your questions during your first auto transport experience. Your recommendation means a lot to us, and we’d be happy to assist you again in the future!
Reviewed Oct. 1, 2024
Shipping my truck was the second time I used Montway and everything went so smooth and on time, this company is absolutely wonderful. The first time I used Montway they shipped my Cushman to my brother with no hassle and on time. Each time I used Montway the payment for shipping was so affordable compared to other companies. It was an no brainer.
Thank you for sharing your positive experiences with Montway! We’re thrilled to hear that both shipments went smoothly and on time. It’s great to know that our affordable pricing and reliable service continue to make Montway your go-to choice for vehicle transport.
We truly appreciate your trust and are always here to assist with any future shipping needs!
Reviewed Oct. 1, 2024
My car was delivered to the wrong address and left. My wife had to go out at night to try and find it. When she couldn't I called to get the driver to come back to where he dropped it off, pick it up and bring it to the correct address. He finally got to the correct location and verified by pictures that he was at the right place. There was no offer of a discount on the price or some kind of reimbursement for all this trouble well into the night.
We’re sorry to hear about your experience and appreciate your feedback. We’ll look into your concerns to make improvements. Please reach out to us directly at feedback@montway.com if you'd like to discuss this further.
Reviewed Oct. 1, 2024
Phil was outstanding and totally professional. We felt confident from the moment we turned the car over to him. He took great care to explain everything to us. He explained his experience to us and exactly how he was caring for our vehicle. Car arrived in perfect condition, and on time.
Thank you for your kind words! We’re thrilled to hear that Phil provided outstanding service and made you feel confident throughout the process. It’s great to know your car arrived in perfect condition and on time.
We appreciate your feedback and look forward to assisting you again in the future!
Reviewed Oct. 1, 2024
I was completely satisfied with this company, the driver that brought my car from California to Texas went above his duty to help me at the time when he pick up my car wonderful! I had my older mother with me and he helped me even called and Uber for me, Thanks.
Thank you for your kind words! We’re thrilled to hear our driver went above and beyond to assist you. Your satisfaction means the world to us.
We look forward to helping you again in the future. Safe travels!
Reviewed Oct. 1, 2024
The driver was on time and very careful with the cars and the delivery in Florida was actually early great job!! He called me when he arrived and the delivery was perfect. I highly recommend this company and the driver. They exceeded all my expectations. Do not hesitate to contact me for any further questions.
Thank you for your wonderful feedback! We’re delighted to hear that the driver exceeded your expectations with timely and careful service. Your recommendation means a lot to us.
If you ever need assistance again, don’t hesitate to reach out. Safe travels!
Reviewed Oct. 1, 2024
Need a car moved from FL to CT in an enclosed trailer. I called around but not only did this company give me a great price they also were easy to communicate with and gave me accurate information regarding time frame of pick up and delivery. They let me know when the transport was arriving with in 30 min. The car was video taped before and after to show no damage! I was really happy!
Thank you for sharing your experience! We’re thrilled to hear that our team provided excellent communication, accurate timelines, and a smooth enclosed transport for your vehicle. Ensuring your satisfaction and peace of mind is always our priority.
If you ever need assistance again, we’d be happy to help. Safe travels!
Reviewed Oct. 1, 2024
Customer service was out of this world! Delivery driver was topnotch! Give that man a raise!! My brother died and left me his truck. This vehicle is very important to me because it's all I have left of my brother. I must have called that driver 20 times in 24 hours but he was not one time disrespectful or irritated with me. He was very understanding and tried to get my truck here as fast as possible! Even as he arrived he was professional and courteous. Would recommend to everyone I know!
We’re so sorry for your loss, and we’re honored to have helped with such an important vehicle. It’s great to hear that our driver provided the care and professionalism you needed.
Thank you for your kind recommendation. If you need assistance again, we’re here for you.
Reviewed Sept. 19, 2024
My friend had used Montway before and referred me. I was moving to Florida, and the transport organizer was very good. I was informed, and the driver was very professional. It was a very hot day. He had to walk through the complex to come down to get the keys because I had foot surgery and couldn't walk up to the main road where it was parked. He came right to the door, got the vehicle, parked it right into my driveway and dropped the keys off. The price was the same as the quote, and there was no damage to my vehicle. It had road grime, but that's to be expected.
Thank you for sharing your positive experience! We’re so glad to hear that everything went smoothly, and that our driver went the extra mile to assist you during your recovery. We appreciate your trust and look forward to helping you again in the future.
Reviewed Sept. 15, 2024
The scheduling was good and the guys kept what they said they would do. The guy who was transporting the car was in touch and the transport was fantastic. The driver was extremely helpful when the car was here. From pick-up to delivery, it took a week at the most. Montway did an outstanding job. I would use them next time I transport a car.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 15, 2024
My experience with Montway went perfectly well. I was on base and I was looking through our military Facebook group and everyone on Facebook was all saying that Montway is the best one to go through. Their reps described everything to me. The driver didn't know English. We had to use a translator through his phone. So it was difficult, but we made it work. My vehicle's condition was the same as it was when I put it on the truck. As far as the cost, it was not too much and not too low, and then they did really well by getting there on time.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 15, 2024
The reps of Montway were knowledgeable, straight to the point, informative and they answered all my questions. Their quote was also fair, ‘cause I got a couple of different quotes from different companies. The pick-up and delivery went very smooth. We had to meet them at the delivery location, but that was due to the trees and everything on the neighborhood. The large truck could not pull in safely. But it wasn't far.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 15, 2024
I needed my car transported as I was going away for the summer and I chose Montway because two different friends of mine in two different states recommended them. There was no setup effort. They simply arrived when they said they would. They called me from the road and gave me advanced notice. And when they got here, they loaded the car onto the transport vehicle and drove it away. Then three days later, it arrived where I was going and my friend received it and paid them the balance. The trip back was the same thing. I would never hesitate to recommend Montway. They did a great job. I will be using them again next summer. They were responsive to my questions and concerns and gave me answers that made me comfortable. The promises were lived up to.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 14, 2024
The transport was from North Dakota to California and Montway delivered the car on the expected date. It took four days and the communication was good. The process was smooth and when we had questions, we could just call them and they would answer.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 14, 2024
I bought a totaled truck out of state and needed it transported from Florida to Ohio. I prepaid another company and it was hard to get ahold of them. They would also tell me, “Oh, it's getting picked up today.” “Oh, the driver didn't have a jump box and wasn't able to pick it up.” I said, “The driver doesn't have a jump box? You know you're picking up a totaled vehicle.” They said, “Well, it doesn't drive properly.” I said, “You're picking up a totaled vehicle. I've told you multiple times it was in a car accident.” They asked for an extra $150 to guarantee the truck would get picked up the next day too. After two weeks of trying to get them to pick up my truck and having storage fees on the truck that I bought, I finally said, “Look, this ain't gonna work.”
I'd heard some commercials on YouTube for Montway, so I gave them a shot and it ended up being a couple hundred dollars cheaper through them than it was gonna be through the other company. Montway did what they said they were gonna do and didn't jack me around like the other company. With Montway, it was all good. The reps would follow up with things. There were two different times when the truck that was gonna do the pickup fell through and they immediately let me know. As soon as they got a new carrier lined up, they let me know as well, and it was the same thing once my truck was picked up.
The driver called me a day before he delivered my truck, and from there, we communicated a couple of different times and all the way up until the delivery. He called me when he was half an hour away. I had my truck dropped off here to my work and it went well. Whenever I purchase another totaled vehicle again, Montway would be the first ones I’d call.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 13, 2024
I chose Montway Auto Transport because I've used them several times. They give a reasonable quote. They give clear information on what the pickup and drop-off processes are. They were very thorough, took my information, knew the dates that I needed to pick up, and it worked out well. I've never had where the price changed on me once the vehicle was delivered. And they honor the timeframes that they establish when they take the order.
My recent transport was the exact day that Montway promised it. I flew home that next day. And the following day my vehicle was there. The driver got as close as he could get to my home, which fortunately for me was just a couple of blocks to a major street. He parked on the major street. I pulled up and brought my vehicle. And we did the inspection. I signed off on it, and walked home. He was polite and very professional. My vehicle was in the same condition as when he picked it up other than dust because it was an open truck.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
Scheduling with Montway was very easy and the man I talked to was wonderful. The transport was from coast to coast and they communicated with me. When they got closer, they communicated with my daughter where the car was going. The driver let us know where he was, what he was doing, and when he was expected. He even got there two days earlier than he was supposed to. If I ever have to send a car again, I'm calling them.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
Dealing with the people at Montway to get a quote was great and the drivers got everything that we needed done. So it was an easy experience. It was all very timely. But the date I had placed for when I wanted my car picked up was a different one. It was picked up several days later and a heads-up would have been nice.
Thank you for your review! We appreciate you taking the time to share with others, and hope to be of service in the future!
Reviewed Sept. 13, 2024
I needed to ship my truck from Utah to California and then, from California to Ohio. Montway had a fast response and they gave me a good price. The team showed up and loaded the truck, and it was a good experience. Then, I went to pick it up. Montway is a good company to work with.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
I used Montway for a transport from California to Miami, and everything was very good. The transport guy was excellent. It's a little bit expensive, but I had the best experience.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
Montway was a referral and I used them when I moved from the East Coast to the West Coast. They were good in the beginning. However, what they had quoted me was different from my final price. I was trying to get the person who stated all the numbers to me but they went MIA. They didn't answer the call. They blocked me. I told the lady and she made things a little bit better for me. Thankfully, the driver was very responsive to me and helped me out instead of going through Montway. I was dealing more with the driver than Montway. I found out they're separate companies, and I didn't realize that. I didn't have anyone that followed up with me with Montway. I could've just went directly with the moving company and saved myself $800.
Thank you for your review. Montway connects our customer with our network of thousands of carriers and we help coordinate the transport of your vehicle. Our services are clearly outline on our website and in the terms and conditions of your order. Once Montway connects you with a driver, communication can flow between the driver and the customer and we are here if needed, but the fastest updates will come directly from the driver. We hope to be of service again in the future, if you have any questions about the process, feel free to contact us!
Reviewed Sept. 12, 2024
Everything was spot on, what Montway said they were gonna charge me, and the driver was above what we expected. It was a good thing. The car was picked up in Carlsbad, California, and it was dropped off in Dillsboro, Indiana. The guy who picked the car up was excellent, and he did everything he was supposed to. There was room for two more cars and he was gonna keep my car on the back low so nothing got on it. Still, he was very fair.
The driver dropped the car off exactly like he said. He told me it'd take two days and it'd be in Dillsboro by noon. It was here right at that. I wasn't home when the car got delivered, but my son got it and he was tickled to death. When the car got home, there wasn't a scratch on it, and it wasn't even dirty. The driver took really good care of the car. I was very pleased with the service.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 12, 2024
Montway has been good at their matching with the drivers. I've used them close to 10 times and the experience has been smooth. They pick up and deliver on time.
Thank you for your review, and your repeat business! We appreciate you taking the time to let others know about your history with Montway! As you know, we're here and ready to help with your future moving needs!
Reviewed Sept. 11, 2024
Everything was emailed and kept up to date and all the info was provided. So it was all good. The quote that they gave me was good and very competitive. The driver sent me a text and gave an update on when he would arrive and when to meet him.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 11, 2024
Montway picked up on time and they delivered on the right spot. It was smooth. The quote was fine, too. They did two vehicles. The pickup point was in Olathe and the drop-off point was in Livermore. We had to drop the car to a spot and they did the paperwork. They checked the vehicle and took pictures, and the vehicle came in good condition. Overall, Montway is good. You can use the service for long-distance moving.
Thank you for your review! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 11, 2024
I called the local Porsche dealer here in Tucson and they recommended Montway. Their customer service was excellent. The vehicle arrived on time. The driver who brought it down was excellent too.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 11, 2024
Everything was okay in my experience with Montway. They have the fastest service and the price was okay. They're the best one out of the other companies I looked into. The driver was also nice. I told him I was busy and would not be home on Friday and we made a deal for Monday. He came exactly at the time he said he would.
Thank you for your 5-star review! We love receiving feedback like yours! Hope to be of service again in the future for your transportation needs.
Reviewed Sept. 11, 2024
We're happy with Montway. Initially, on the first trip, things were confusing. When the car was supposed to be picked up and delivered, things had changed dramatically. They did not adhere to the original agreement and understanding and I had to pay more to have the car picked up on the day that I wanted to, which made it more expensive. It left me out on a limb and required a couple of phone calls to get Montway to get things right. But I was extremely pleased by the the trucker that picked the car up. For the delivery, he called me several times during his route and delivered the car in an incredibly short time.
The second round, it was a little different. I like the trucker very much and they picked it up when it was supposed to be picked up. He was careful and very thorough. However, the delivery time was a little bit longer. It was picked up two days ago and since that time, I have no idea what's happening. I don't think it started its way down to the original destination. Instead of a two-day delivery, this could be a total of six days. Montway is a broker and their service depends upon the people that they deal with.
Hi Sherwin, thank you for your review. We are sorry to hear about the initial hiccup with your first shipment but glad to hear that the assigned driver made things a little better for you. Our teams will review the order and see where we can improve our process.
We've looked into your second shipment and it appears the vehicle was marked delivered on 9/12 for a total transit time of 4 business days. This route has an estimated transit time of 5-7 days so it seems it fell right in line with what was originally estimated. Montway is a broker, our website and terms explain that we provide a service of connection customers with our network of carriers so yes, sometimes we are at the mercy of driver availability in the marketplace. Montway has a vast network so we're usually able to recover quickly when issues arise and make sure your vehicle is moving on the right path to get to your final destination.
We're glad to see that everything worked out in the end and hope to be of service to you again in the future!
Reviewed Sept. 10, 2024
Montway Auto Transport is a very good service. I saw some places that were either cheaper or were a lot more expensive. Montway was right around the middle. So, I said, “Let me give them a shot.” I paid mid-range price, but I still got good service. And my car was taken care of. So, I'm satisfied. The reps were good people. They answered all my questions whenever I called. Also, the driver was a nice guy. The car was the same as when I left it to him.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
Montway Auto Transport explained the brokerage better to me than the other companies. Montway was straightforward and I'm a straight shooter kind of guy. Also, everything went how they said they would do. They picked up my mother's car and delivered it. No scratches. It was all good. My mother was happy.
Thank you so much for your review, David! We appreciate your understanding of the process and sharing your experience with others. We hope to be of service again in the future.
Reviewed Sept. 10, 2024
Montway Auto Transport's quote was reasonable, so we accepted it. Everything went according to schedule and very business-like.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
I had some special requirements and Montway was the only company that was willing to listen and help me out. The customer service was fantastic and the drivers were very courteous and friendly. They had good communication. I shipped two vehicles from Connecticut to South Carolina and I was happy with the quote. I was satisfied and I’d recommend Montway highly.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
The driver was very professional and nice, and the customer service was great. Both times I used Montway, the service was excellent. It was a very good purchase for us to move the car. I love Montway and I would use them whenever I need to ship a vehicle.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
I called Montway and gave the information on the car and worked out the details of the cost. When we closed on the car, they picked it up that day and it was delivered here the next day. Everything went smoothly. However, the driver didn't wanna bring it into the community. I met him at the front entrance, and they offloaded the car, and we drove it in. But the condition of the vehicle was fine and everything was good.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
I had such an easy experience with moving my car across the country. Montway took care of my car and answered all of my questions along the way. Pickup and drop off were convenient and they worked with me to find a time and place. I would use them again.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 9, 2024
False advertising, do not use! They have a slew of horrible reviews but I figured those were just the typical internet "nothing is ever enough" variety, since there are also quite a few great reviews. Turns out that's not the case... The booking process took longer than expected but was mostly painless. Pickup was a hassle because no one could get ahold of the driver, but it eventually got done. Real problem started after delivery. The car was picked up in show condition, literally, it was a show car for a custom carbon fiber shop. It was delivered with damage to two wheels and the front fender. Not great but, fine, stuff happens...
It then took two months of back and forth with the carrier Carolina Logistics, despite the fact that I paid extra to have Montway deal with the carrier in case of damage, for them to finally put me in contact with their insurance company. The insurance company then informed me that somewhere in their fine print it states that I would be responsible for primary insurance on any damage sustained in transit. This is in direct contradiction to Montway's claim that their covered shipping service only uses carriers with premium insurance to cover any damage sustained in transit. Guess it's lawyer time...
Thank you for your review. We are sorry to hear there was an issue with your shipment. We see that our claims team is in contact with you and actively working your case. If you have any questions, please be sure to remain in contact with your claims coordinator.
Reviewed Sept. 6, 2024
In June of 2024, Montway shipped our 2004 Ford Ranger, by open transport, from Louisville, Kentucky to Atwater, California. They were very professional and efficient. They stayed in contact and kept on schedule. The vehicle arrived in great condition on the date agreed to. I would highly recommend them to anyone planning on shipping a vehicle. Thanks Montway!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 5, 2024
Everything went as confirmed by Montway. I was advised of future delivery date once pickup was made. The delivery fell within the timeframe given, and the Harley Electra glide Ultra Classic was in my driveway waiting for my signature before I knew it. Communication is a phone call away, status check is encouraged, courteous service was the norm. Even arrived enclosed as ordered, no fuss, no muss! Would I use Montway again? Absolutely, 100% satisfied, Thanks again!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
My experience with you guys was excellent. You were on time on both ends and no damages. I have another car to move in December. However, I am going to pressure you on a better price since a friend of mine uses you and he got a better price than me.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
Your automobile transport services is definitely 5 star, exceptional! Ali who handled our vehicle was very outstanding. He was very knowledgeable, kind, professional and definitely stood by his word and delivered the vehicle in the timeframe predicted. I will definitely be using your services again. I have another vehicle move I am needing to make within the next few months and I already know who I am coming to, to you Montway. :) I can definitely rely on your company to take care of my vehicle over a 1,000 mile journey just like I would. Thank you Montway! God Bless you!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
I was pleased with all aspects of this transport service. Except for one. A truck driver was supposed to come to my home to get the car but instead, he asked us to drive the car to a pick up point about 30 minutes away, and this was not convenient or expected. All other aspects were great, timing, communication, and condition of the car upon arrival. Thank you.
Thank you for your review. We do apologize for the inconvenience of having to meet the driver. Montway's website and terms describe that door-to-door service is not a guaranteed service and sometimes a driver will require a meet-up. There are many factors that can influence this decision, but ultimately it is up to the driver to determine where they can legally and safely perform loading or unloading of your vehicle. Our teams will review the order and will advise the driver if another location should have been chosen in this case.
Reviewed Sept. 4, 2024
Easy process to get a quote and set up shipping of our car. Pricing was competitive. When I needed specific questions answered, their customer service was very knowledgeable and responsive. A couple other friends recently used Montway and had no issues, so that helped us make our selection. I would use them again.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
I had a great experience with Montway. They were above all honest and caring. They kept in touch with me, were on time and very considerate. I read reviews for other companies that were a real Eye opener and I'm so glad I chose Montway! They were fantastic and I would highly recommend them!!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
Great experience from start to finish! Once a company was assigned to handle our request, the process was very easy. Excellent communication. The driver was flexible with regard to pick up location and provided a contact number for any questions. I would definitely use this company again for any auto transport needs.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
Shipped a motorcycle from Florida to Utah. Great service from beginning to end. Good communication with the front office. On-time pickup and delivery. Door to door service. Most importantly, no damage to the bike. Have used Montway before for car transport as well. I wouldn't even consider using anyone else.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
I have used Montway three years in a row for transportation of my rally car to Hemmings Great Race. The people on the phone are polite and knowledgeable. The drivers have been there when and where they said they would, they were polite, and took good care of my vehicle.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
I was at first worried as my exit date was near and Montway hasn’t booked a driver yet. However, a few days before my move, they were able to find drivers for my vehicles. Both drivers (CA and SC) kept me posted as to when pick up/delivery would be. The driver who delivered my vehicle could not bring his trailer in the residential section due to narrow street, so he drove one vehicle and took Uber back to pick up the other. It was late at night and raining, but in spite of the this, he was pleasant and we had a short conversation while waiting for his ride. Both cars were in good condition and nothing was missing. I’ve been recommending Montway to those who need vehicle transport.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
Overall my vehicle arrived at the destination fine and I am happy with your service! I have two criticisms. 1) the person responsible did not seem to have experience with a manual transmission in my vehicle. 2) There was one other vehicle on the transport at the very end (not up by the cab) which was locked with the keys inside and they (I think a father and son) had to enter the blocking vehicle by extraordinary means, which took considerable time (maybe 45 minutes) while I waited. Some procedure should preclude that possibility (ie. not lock cars in transport and load up to the cab or special place to store keys in driving cab) and I think your employees should get some manual transmission training.
We appreciate your feedback, Douglas. We will be sure to speak with the carrier about the concerns you mentioned. Thank you for choosing Montway.
Reviewed Sept. 3, 2024
The transport picked up my car on the exact due date and the driver delivered it six days later. I was kept informed about the transit of my vehicle and knew exactly when it was going to arrive. The driver was meticulous and super careful with my vehicle. He even had the vehicle covered so that no dust would get on the vehicle. I was very impressed and would recommend this company highly.
We're thrilled our fast delivery, and outstanding carrier performance met your needs, Brian. Thank you for your kind words, we will be sure to pass them on to the carrier.
Reviewed Sept. 3, 2024
I had great communication with the driver, and was able to get my vehicle early. It was in great condition after travelling across the country. Friendly reliable service, good meeting point, everything was great and I'm glad I trusted this company with my vehicle. Everything went very smoothly and I would highly recommend this service for transporting your vehicle long distances.
Thank you for your kind words, Sarah! We're delighted our carriers performed well, delivering your vehicle quickly and safely providing a smooth experience.
Reviewed Sept. 3, 2024
I entrusted my 2023 Dodge Challenger to Montway. The entire process went beautifully! The timeline and the pricing quoted is exactly what I got. The driver was so polite and very respectful of my car. My car looked just as it did when it was first loaded on the truck. It was delivered quickly and communication was great. I'm very happy with the service and the cost.
Kelli, thank you for your feedback! We're thrilled to hear our quick delivery time, excellent carrier performance and attentive communication made your auto shipping experience exceptional.
Reviewed Sept. 3, 2024
Very happy with their service. Car was picked up on scheduled day and actually arrived a day early. Driver was unable to deliver it to my home, as there was nowhere to park his rig. When he found out I was going to have to walk the mile to meet him, he said he would drive my car to my house if I could drive him back to his truck! Outstanding service that went well above normal.
We’re thrilled to hear our carriers performed admirably, Diane. Your satisfaction with their service means a lot to us, we will be sure to pass on your kind words to the carrier.
Reviewed Sept. 3, 2024
Any company that is on time and does what they say they are going to do is always 5 stars in my book. They kept me updated on departure and arrival times and made sure I knew what was going on. Great transparency Montway!! We will recommend your service to anyone need to transport vehicles. Their commitment to excellence was impeccable.
Anthony, we appreciate your kind words! It's wonderful to know our attentive communication provided a great experience. Thank you for choosing Montway.
Reviewed Aug. 30, 2024
Montway Auto Transport is reliable and fast, and has good pricing. Your vehicle will get there safely and untouched. I looked up the best prices. Montway was the cheapest. First, I did it online, and the organizer called me. The rep helped me book the correct date. The driver arrived right when Montway said he would. He pulled in front of my house, drove my truck right up, and was gone within 10 minutes. He was nice and professional. He made sure any damage that was on the vehicle beforehand was already documented, so the company would not get blamed. Also, he assured me that my vehicle would be fine and went from there. My truck got there right when it was supposed to. The quote was off by $20. But it was cheaper than the actual quote.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
The driver from Montway was great. He was nice and courteous. Everything was very well done.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
My vehicle was disabled and my brother-in-law has a repair shop. So, I needed to transfer it from here to his shop. I was looking for a quick service and Montway had a schedule in two days. Also, it was almost the same price as the other one I checked out, but a little better than the other company. The person who spoke to me was good. Then, the next day, the driver was supposed to call me up to a certain time, so I was curious if he was coming or not. So, I called Montway's rep again to find out about when the driver was coming, he right away put me on a hold and told me that he was checking. Then he told me that the driver was coming in about one hour. It was also good that he answered properly. The driver came in time and delivered within whatever the window time they mentioned. The car arrived in a good condition and I was happy.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
I shipped a truck 120 miles. I used Montway before so I just used them again, and I'm very impressed with the way they handled the situation. The customer service reps have always been very good with me, and I got a good quote. The delivery was excellent too. Montway had a good driver, and the guy did what he should.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
I did get a quote from multiple companies and Montway was the cheapest, so I went with them. Working with them was straightforward. They have the online chat option, which was good. They were very responsive over there. The communication with the driver was great too. They gave me a call before the day of delivery and I was prepared for it. Everything went smooth for me, and I'm happy with what I got.
Thank you for your comments. We're thrilled that you had a 4-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 29, 2024
I would refer people to try out Montway Auto Transport. The actual quote was reasonable. Also, the truck driver kept me informed of his status when he would be here. And he delivered my vehicle on time.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Everything was satisfactory in my experience with Montway and what they quoted is what they charged me. I would use them again.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I like the customer service of Montway. I put in an inquiry and I got some emails and they were detailed and they were personal. There was a person instead of a generic email and that was a big difference. The quote provided was fair as well. I got some notice that somebody was selected, and they came and got close to the house and I met them and they dropped it off. I feel like I paid a premium. I paid a little more to have a covered service. But covered or uncovered, it seemed to be a bigger difference than I expected. It was a little more expensive than getting an uncovered for a 700-mile trip. I just didn't want it to get rained on. So I had to bite the bullet.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I used Montway twice to transport multiple vehicles. The last one was for a relocation from Cincinnati to Miami. Everything was very good and it took a matter of days. The communication was very good from the driver and I did not have any issues at all. The price was good as well and they had a transparent process. I would recommend them to others.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I used Montway to transport a car and setting it up was easy. I gave the rep the address, and told him what it was. There was a little problem with most transporters where they're going and going, and the truck breaks down. That's normal but because we had a holiday weekend coming up, then they said, "Well, we probably couldn't get it." I said, "Well, if you guys don't pick it up in the next 24 hours, you're gonna have to probably wait two weeks because the gentleman is going on vacation." The next thing I knew, there was a transport driver there. They called me at 10:00 and I got a notification at 11:00 in the morning that they were picking it up. By 3:00 in the afternoon the next day, the car was here. The car showed up damage-free.
I was happy with the whole situation. I use Montway for all my open carrier shipping and stuff that was going back and forth like to Florida. I have a guy who has a huge semi-enclosed. Montway has done well. I recommend them to my customers and my customers' vehicles are picked up here. So, it works out. I'd recommend Montway again and I'll be using them again.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Montway's customer service reps were good and I had no issue with them. The cost was fair and I liked the guy who came to transport the car. He took it, took a lot of pictures, and delivered it on time. My interactions with Montway were straightforward and simple. But there was no way of tracking where my car was during the journey and if there was a mechanism to track it, that would have been nicer.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
The quote was reasonable. It's 3000 miles, and it was a good price. It was in line with everyone else. However, the delivery was a little late. It cost me a few hundred for a rental car. I guess the driver had problems with the vehicle, so the delivery ran a lot longer than it should. But I’m very satisfied with Montway Auto Transport. It was a long ride and I was happy to get the car. It was in good shape. The driver was incredible. He was very apologetic and everything was right once we got the car. Montway was very informative, and it worked out well.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I had one person that I dealt with, and he was fine. I got charged an extra 200 because I had to do something differently. It's not cheap. But bottom line, it was a good transport.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Our car had broken down on a trip across country and we ended up leaving it at the shop. Then we flew home, so we needed Montway to transport our car home. We had a little misunderstanding about when the car was supposed to be picked up, but they were very good about fixing it. They also tried to raise the price on us at one point, but ultimately, they did not. Despite that, things worked out and they handled everything professionally. Montway is worth pricing out and they give you the price you want. I would recommend them.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
We looked at two different transport companies, and Montway had very good reviews online. We called up and told them that we were moving from California to Texas, and we had a couple cars we needed to get moved. The rep gave us some prices and that sounded very good. So, we went ahead and initiated the transport.
There were two different deliveries, and in both cases, I wasn't here, but my son was. The drivers just called my son and told him they were on their way, then they popped the vehicle right off the truck and pulled it right up to the driveway. It was really simple. I was very happy with the cost too. It was very reasonable, and it was excellent quality service.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Montway was easy to deal with online and was recommended. I bought a Lexus RX 550 out of state and the quote for the transport was competitive. The delivery was bad though. I did the driver a favor and told him I would meet him at Lowe's 'cause we live in the mountains. We went down there and waited for him, then he called and told me where he was. He gave me a random address that was 15 miles away. "Can you drive over here?" "I guess so." I didn't have much of a choice. So, we drove over there and got the car. That's not what I paid for though. I paid for curbside delivery. Besides that, there was no damage to the car. It seems to be fine, and it's very nice.
Thank you so much for your review, we appreciate you taking the time to share your experience with others. Montway does provide door-to-door service where drivers are safely and legally able to do so. It is up to the driver to determine where they can complete a pick-up or delivery and they may ask for a meet-up. For this reason, Montway does not charge a fee specifically for door-to-door service as we understand there may be times it may not be possible.
We are happy to hear that your vehicle arrived safe and sound and everything else was great! We hope to help you again in the future.
Reviewed Aug. 29, 2024
The customer service was fine and the transport was great. The only issue that we had was the drivers weren't that easy to communicate with. They wouldn't pick their phones up. My colleague who used them had the same problem. When the driver reached out and said he was coming at a certain time, it was fine. But if I wanted to see what the status was or wanted an update, that was challenging.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. Drivers are not able to use cell phones while driving due to DOT regulations. For this reason, Montway has a full support team that communicates with the driver's dispatcher and obtains updates for you as needed. We encourage you to reach out to our teams and we'll be happy to help facilitate communication!
Reviewed Aug. 29, 2024
Montway transported an SUV for me when I moved across state lines. I had a friend who chose them and he recommended them. They were friendly and I like the experience. They delivered earlier than expected and the cost was reasonable overall.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I used Montway for a relocation from Phoenix to North Carolina, and everything was perfect. It shocked me that it got here before I did. Mine was the first one the driver loaded and he still had six other cars to load but still, I got my car in four days. I was happy.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I found Montway through the internet and they were easy. Their price was also reasonable compared to the quotes I got from the other companies. Everything was good. I was happy with their service.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
We were relocating and we needed to ship a few of our cars because we couldn't drive all of them. We went from California to North Carolina. I found Montway online. I initially had booked with SGT but a few days before they came to pick up the car, they were gonna raise the price. So, I canceled it and called Montway and they quoted me a price and they followed through. I was very appreciative of that.
I know Montway is just a broker and they have to coordinate with the drivers on pickup. Thank God we were on a laxed schedule because they gave a few windows here and there and didn't follow through, which wasn't a big deal for us. But if we had been on a tight timeline, it would've been different. They came within a three-day window and my in-laws were there to meet with them and they got it done.
We were traveling cross country and we didn't know the exact day they were gonna pick up our cars. So, we left them there at my in-laws to take care of the cars and be there when they did pick them up. Montway did a good job and the driver was super friendly and a really nice guy. The cars were in good shape and, I was really happy and that the price was reasonable. The quote was as quoted. They honored their price.
Thank you for sharing your experience with us! We’re glad to hear that you were satisfied with the pricing, the care of your cars, and the friendly service from our driver. We apologize for the flexibility needed in scheduling and will continue to work on improving the coordination process.
We appreciate your trust in Montway, and we look forward to assisting you again in the future!
Reviewed Aug. 24, 2024
My husband had investigated and found out that Montway was one of the best services. He handled getting everything set up, but I was aware of what happened. It was super easy and everything went really well. The driver was wonderful. From the time he came, it was about 30 minutes before he got everything done and took off. He picked the car up on Monday and he delivered it on Saturday.
Thank you for sharing your positive experience! We’re thrilled to hear that everything went smoothly and that you were satisfied with our service. It’s great to know that the driver was efficient and that the process from pickup to delivery met your expectations. We appreciate your feedback and are pleased that Montway lived up to the reputation your husband researched. If you have any future transport needs, please feel free to contact us. Thank you for choosing Montway!
Reviewed Aug. 22, 2024
Montway was the only people that came and picked the vehicle up. They were the third people that I tried. I talked to one guy and he told me what they could do and when their timelines were. Then he had me hop on a link that he sent me. It officially paid for everything. As soon as it went through booking, then it went to transportation or dispatch. They contacted me the next day and said, "Hey, we'll be there in 24 hours to get your vehicle."
They picked it up in Kentucky and then they moved it to Texas. It was pretty simple. They called my mom and set up a time to pick it up. Then they picked it up and met me here. The driver contacted me a couple of times, just letting me know how he was coming and what time he was expecting to be there, the day before. When the vehicle was in transit for three days, I didn't hear a word from the driver until it was 24 hours out of it getting here. But I've already recommended Montway to three people.
The quote that I was given was the same price that I paid them. I learned that 1,300 bucks was not outrageous, but you see people that say they can do it for $600 or $700 and they can't do it. They can’t actually ship it for that price. So what I ran into in my search is the companies that were giving you the quote of $600, it would be closer to 2,000 for them to actually pick your vehicle up. Montway gave me a price, picked it up and transported it for the price they said. So, I had no complaints.
Thank you for taking the time to share your experience! We’re delighted to hear that our team was able to provide a smooth and reliable service for your vehicle transport from Kentucky to Texas. It’s great to know that the process was straightforward and that our communication helped you throughout. We appreciate your recommendation and are pleased that our pricing met your expectations. If you have any future transport needs or additional questions, please don’t hesitate to reach out. Thank you for choosing Montway!
Reviewed Aug. 22, 2024
Montway seemed more legit. I was concerned that we were bringing a whole vehicle from another state and I felt more trusting with them. The reps were always very friendly and professional and the driver got here on time with the delivery. Everything was fast and easy to do. The quote seemed like it was the same as other quotes. It wasn't overpriced so, it was good.
Thank you for your feedback! We’re pleased to hear that our team’s professionalism and the timely delivery of your vehicle helped build your trust in our service. It’s great to know that the process was fast and straightforward, and that our pricing met your expectations. We appreciate your positive comments and are glad that we could provide a reliable experience. If you need any further assistance or have additional transport needs, please feel free to reach out. Thank you for choosing Montway!
Reviewed Aug. 22, 2024
Dealing with the rep was easy and he was very nice. And the driver was very communicative and helpful during pickup and delivery. The cost against the quality of service was excellent. It was a great experience with Montway.
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with both our representative and the driver. It’s great to know that their communication and helpfulness contributed to your satisfaction. We appreciate your feedback on the value of our service and are pleased that we could meet your expectations. If you need any further assistance or have additional transport needs, please don’t hesitate to contact us. Thank you for choosing Montway!
Reviewed Aug. 21, 2024
We scheduled a time and when the driver came to pick up, he could not get all the way into my house because it's a small road. He said that the car was too big to get into my house complex. So, he called me and we drove outside and picked up a car in between. It was very easy. The car was delivered very fast. I'm surprised.
Thank you for your feedback! We’re glad to hear that, despite the initial logistical challenge with the pickup location, the process went smoothly and your vehicle was delivered quickly. We appreciate your flexibility and understanding in working with our driver to facilitate the pickup. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Montway!
Reviewed Aug. 21, 2024
My experience with Montway was quick, easy, and no hassle. They got me taken care of, got things set up, and the transport arrived on time. It went about 2,000 miles from Ohio to Tempe, Arizona, and the driver was in contact with me every day and letting people know how close he was getting. When he got in that following morning that he was coming to drop off the afternoon, he let me know, and we met and everything was great.
The semi driver pulled up on a side street of my residential area. My car was up by the front of the truck, and he said, "Give me about 15 minutes. I gotta move this car off, then I'll move your car off." He unloaded two cars off the trailer, then my car came off next. He went ahead and took a bunch of pictures before he gave me the vehicle, checked it all over, and asked if I had any questions. He handed me the keys, I paid him, and we were all set. The car was in great condition too.
Thank you for sharing your positive experience with Montway! We’re thrilled to hear that the transport from Ohio to Tempe was quick, easy, and hassle-free. It’s fantastic to know that the driver maintained good communication throughout the process and ensured that your vehicle was delivered in great condition. We appreciate your detailed feedback and are pleased that everything went smoothly. If you need any further assistance or have future transport needs, please don’t hesitate to reach out. Thanks again for choosing Montway!
Reviewed Aug. 21, 2024
We used Montway a few years back when we were moving from Pennsylvania and we had a good experience. This time, we were sending a car from San Jose, California to Naples, Florida, and we didn't face any kind of trouble. The communication was minimalistic but straightforward. We were informed a day prior to when the driver was to pick up and to drop off, and in terms of communication, it was smooth. Overall, we had a good experience again.
Thank you for your continued trust in Montway! We’re delighted to hear that your recent experience was as positive as your previous one. It’s great to know that the process from San Jose to Naples went smoothly and that our communication met your expectations. We appreciate your feedback and look forward to assisting you with any future transport needs. Thank you for choosing Montway once again!
Reviewed Aug. 21, 2024
I was moving, and when I called Montway, they were nice and easy to get a quote from. The pick-up was in South Florida, and drop-off was in Colorado. Originally, they said it would take seven to eight days, but I had my vehicle in four. I didn't have a lot of communication in the interim from the pick-up to drop-off, but it wasn't that long of a period of time, and the carrier called me once during the couple days. At drop-off, the carrier engaged with my sister, and she said he was super nice.
The condition of the vehicle was the same as when I dropped it off. There was an additional scratch on the tail light, but it was not a big deal. Mechanically, something failed upon drop-off, but I don't know if it was connected to the transport or not. It was something that would have been hard to prove, if that was the case, so I didn't call and involve Montway. All in all, I was satisfied with Montway’s service. They were easy to use, effective, and professional.
Thank you for taking the time to share your experience with us. We’re pleased to hear that you found our service easy to use and effective, and that your vehicle was delivered ahead of schedule. We appreciate your feedback regarding communication and the condition of your vehicle. Your satisfaction is important to us, and if you ever have further concerns or need assistance, please feel free to contact us directly. Thank you for choosing Montway!
Reviewed Aug. 21, 2024
Montway came and picked up the car, then they delivered it. It was very simple and I was okay with the price.
Thank you for your feedback! We're pleased to hear that the pickup and delivery process was straightforward and that you were satisfied with the price. We appreciate your business and look forward to assisting you in the future.
Reviewed Aug. 21, 2024
I needed delivery of a new vehicle. Montway looked like a good service and among the companies I checked, they seemed to have done the most deliveries. I was happy with their process of setting up the transport and the actual delivery. The original drop-off points were West Palm Beach, Florida and Montgomery, Alabama. The vehicle was delivered within a couple of days so it was done very quickly. The driver let me know when he would be arriving and we made arrangements. I live in a residential area and there it might have been tight for him to drop it right where I was. So we agreed to a little spot a few blocks down the road where it would be good for him to make the drop-off. He was great and I was very happy with both the driver and the care that had been taken of the car. I'd recommend Montway to my friends and if they got lucky enough to get that driver, I'd recommend him too.
Thank you for your kind words and positive feedback! We’re thrilled to hear that you were satisfied with both our service and the delivery process. It’s great to know that our team and the driver were able to meet your needs and that the vehicle was delivered promptly and safely. Your recommendation means a lot to us, and we’ll be sure to share your compliments with the driver. If you have any future transport needs, we’d be happy to assist. Thanks again for choosing Montway!
Reviewed Aug. 20, 2024
Montway Auto Transport was able to do the transport the fastest. It was supposed to take two or three days, but they did it in one day. It was from Chicago, Illinois to Orlando, Florida. Also, they knew what they were doing. They came, I opened the gate for them, and they unloaded the vehicle. It was exactly how I bought it.
Thank you for your feedback! We're glad we could deliver your vehicle in perfect condition. We appreciate your support and look forward to serving you again.
Reviewed Aug. 20, 2024
Montway transported my car from D.C. to Texas, which took three days. The driver was very professional and nice. My vehicle got here safe and in the same condition that it left. I would use them again.
Thank you for your feedback! We're delighted to hear that your car was transported safely and in excellent condition. We look forward to assisting you with any future transportation needs.
Reviewed Aug. 17, 2024
I had a fantastic experience with their service. They were incredibly professional and delivered everything on time as promised. I also appreciated how they handled all the coordination with the dealer for both pickup and drop-off, ensuring a smooth process. Even though it was across state lines, they made it all effortless, and everything arrived perfectly. Highly recommend!
Thank you for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience with our service. It's great to know that our professionalism and coordination made your cross-state shipment smooth and timely. We appreciate your recommendation and look forward to assisting you with any future needs.
Reviewed Aug. 17, 2024
I will start off by saying I never leave reviews, but my experiences with Montway are deserving of one. I have used Montway to transport my car across the country 5 times now. My first experience in 2021 was very positive, which is what caused me to keep coming back. However, every experience after the first has been progressively worse. I kept coming back, as I knew the company was not a scam, which I worry about in the car transport industry. Each time I have used Montway, I have paid more than my original quote. Their representatives call you and tell you they have found a carrier, BUT they need an additional $200-$400 to secure your spot.
My most recent experience, which will be my last, was that I reserved transport 2 months in advance, and was repeatedly assured that my dates and pickup window would be no issue, and my car would get to its destination on time. Long story short, my car was NOT picked up during the generous window that I gave them, despite being assured over and over that it would. My last available pickup date came and went, with the only explanation, when the timing became urgent, being “we are trying our best”. I am convinced that Montway does not have any internal communication between representatives, resulting in inefficiency and confusion. This leaves me wondering what they are doing all day.
After the final pickup date passed, I had to wait 4 days for a supervisor to call me back. My car was loaded onto a truck well after the deadline, with an additional cost, 2 hours before my flight, leaving me in a serious pinch. If you are looking for a reliable transport company and you have any sort of time constraint, Montway is not the company for you. I do not recommend Montway to anyone, and I will never be using them again.
We apologize for any inconvenience, Sophie. As a broker, our role is to find a carrier for your shipment and provide you with an estimated quote for time and cost. We present all available options for your review, and you can choose whether or not to accept them. Due to the nature of auto logistics, we cannot guarantee specific shipment dates for standard orders. We aim to be transparent, and this information is included in your quote.
It appears that you might require a more specialized shipping solution, which we offer through our premium services. Unfortunately, we cannot identify your shipment with the details provided. However, we would be happy to discuss the best options for you. Please contact us at feedback@montway.com at your convenience.

Reviewed Aug. 12, 2024
Late. Poor communication. I expect that when I pay a company $2,000.00 UP FRONT that they keep their word. They keep the schedule. And they DON"T wait until the day of scheduled delivery to tell me there's a problem and it will be a day or two late. That is not professional. There is no excuse to NOT keep a customer apprised of any delays in shipping. Very poor customer service. They still want 100% of the agreed upon price, but only want to deliver a fraction of what they promised. Montway did not keep up their end of the bargain.
They never once kept me apprised of shipping progress or delays. Nothing. No tracking of any kind. No responsibility for anything. The real shame is that every one of these companies is the same way. You pay your money and you take your chances, and chances are you will be disappointed. I understand delays. Problems, accidents, breakdown, traffic. The list is endless. I DON'T understand lack of communication. No excuse for this. Email is free and fast; so is texting. Once they had my money, they were done with me.
Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with your shipment. We understand your frustration regarding the lack of communication, and this does not reflect the high standards we strive to maintain. We appreciate you informing us of these concerns and will be following up with our respective teams to see how we can utilize this information to the fullest. Please do not hesitate to contact us at feedback@montway.com with any additional questions or concerns you may have.
Reviewed Aug. 10, 2024
Very Courteous. Price was fair. When I called to ask further questions they either answered the phone or followed up quickly. Kept in contact regarding pick up and delivery. ON TIME! Arrived 2 days earlier than quoted with car. I would use again if I needed to transport another car. 5 stars!
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with our service and that we could exceed your expectations with an early delivery. If you ever need to transport another car in the future, we'll be here to help!
Reviewed Aug. 7, 2024
Good service. The communication and guidance throughout the shipping process of my vehicle was very good. There was a minor issue upon arrival of my vehicle to port but I it was resolved in a timely manner after I contacted Montway representative. My car arrived in good condition and earlier than I was expecting. Montway was not the cheapest option I found for shipping my vehicle but it was the right decision.
Thank you for highlighting our communication, Alberto. We're pleased we could provide a quick solution and a stress-free shipping process, thank you for choosing Montway!
Reviewed Aug. 5, 2024
My sister had a good experience with Montway and referred me to them. I trusted her judgment and used them as well. I got updates and the vehicle was there at the time frame they told me. When the driver dropped the vehicle, I wasn't home. He called me and brought it to where I was. There were two guys and I liked them both. Their customer service was good. I would and have referred Montway, and I would also use them again.
Patrice, we're happy to hear our carriers performed admirably. Thank you for choosing us for your auto-shipping needs.
Reviewed Aug. 3, 2024
I was not informed that there were multiple carriers. I was not informed that my car was stored on NC and there was a failed attempt by one carrier to pick it up. The car was messy with trash inside, the mats pulled up, seats readjusted, window left open and ex pass missing (I did find it). Very sloppy.
Thank you for sharing your feedback, Nancy. We apologize for any confusion you may have experienced. As an auto transport management company, our role is to coordinate the transport of your vehicle from pickup to delivery. It's common for shipments to be transferred between multiple trucks and terminals during this process, which is a standard part of logistics. This information is outlined on our website and in the documentation provided. If you have any questions or encounter any issues, please do not hesitate to reach out to our support team for assistance. Thank you.
Reviewed Aug. 3, 2024
I was relocating from Pennsylvania to Los Angeles and I chose Montway from a Google search and looking at their reviews. The transport took six days and it was all positive.
We’re delighted that our swift shipping process worked well for you, Juliana! Your satisfaction is our priority.
Reviewed Aug. 3, 2024
I did my research and selected Montway because of good reviews, not lowest cost. I was charged full price when the carrier was dispatched. Pickup was scheduled for Friday but the car still has not been picked up. The Montway website says: Zero upfront payment: You read that right, no upfront payment! The best auto transport companies charge you once the carrier has been dispatched for your order. So, you can book with your auto transport company now and not worry about the car shipping costs until later. This is ABOLUTELY misleading.
Thank you for sharing your feedback about your recent experience, Bill. We apologize for any confusion. As noted in your review, we do indeed charge once a carrier has been dispatched (assigned) to your order. Unlike some companies that charge at the time of booking, Montway ensures that charges occur only after a carrier is assigned. We’re here to clarify any further questions you might have, so please feel free to reach out to us.
Reviewed Aug. 3, 2024
Montway did everything possible to make sure I was connected. I received updates on the status of my car. Montway also got my car to me in a reasonable time period. When the first contracted person fell through, in less than 24 hours another carrier was arranged and was able to bring my car to me.
Josh, we're pleased our communication helped keep you updated every step of the way, and that our quick and efficient service met your expectations.
Reviewed Aug. 3, 2024
I contracted Montway to transfer my car from Illinois to Nevada. They were friendly and informative. Quoted me, gave me all of the facts on what to do in preparing my vehicle for transport. Asked me the dates when I when I’d like my car to be out there when I needed it to be picked up and dropped off. Every step of the way they kept me informed, and came through with flying colors! Would have them do it over and over. I would recommend them highly again and again.
We appreciate your positive comments about our booking process, Patricia! Keeping our customers informed is key to our service.
Reviewed Aug. 3, 2024
We've been using Montway for about seven years. We used them about 10 times and their quote has always been exact. We travel for the summers and always drive one car and ship another. So, we have two cars when we get to our destination. I call Montway. They set the transport up. Sometimes it's scary because they don't have a driver until the last minute, but they always get one.
Our most recent experience was supposed to be a credit card deal, and they sent a company that came and wanted cash upfront for the whole trip. Montway told me that was not the arrangement and I shouldn't pay. I went out the door to look for them and to tell them that and they were gone. Montway found somebody who came the next day, and it was all done on a credit card. They took the car and dropped it off a day or two before we got here. All the drivers were very nice, including the one who wanted the cash. Their drivers have always been very friendly. In the fall when we have to ship the car back, I'll use them again.
David, we appreciate your continued loyalty to Montway. We strive to work with what is best for our customers, and we are thrilled to have provided an appropriate solution for your shipping needs. We look forward to working with you more and thank you for choosing Montway.
Reviewed Aug. 3, 2024
We shipped an electric vehicle and Montway was able to take care of the entirety of the trip from Hawaii to the mainland and then California to Texas without having to break it up into separate transactions. The quote was fair relative to the others that we were offered. It was a little bit better because it was bundled all together, whereas some of the other companies would charge you a little bit more for both legs. And then that total would just be over what Montway was providing. The driver was good and clear on communication. They called and texted the night before and provided updates during the day. The car was taken care of properly. Everything was as we left it.
Thank you for your review, Dan. We're glad our team’s communication and our competitive rates helped make your auto-shipping experience smooth and worry-free.
Reviewed Aug. 3, 2024
We were flying out Friday and I had to get the car on the carrier Wednesday. But the guy canceled on Wednesday morning. I talked to him the day before, confirming that he was coming. The $1200 was reasonable but I paid the extra 300 to have the guaranteed pick-up on that Wednesday and that didn't happen (they didn't reimburse me that). I didn't know what to do. I was gonna leave it at a long-term parking at the airport and have somebody flying down to pick it up. It was stressful. For about 12 hours there, I was calling the guy back. But Montway got me a guy that came the next day so it worked out. The guy that came was nice. He was straight up and was there quick. It was here the day after and everything was good. I am gonna use Montway again.
We appreciate your feedback, Victor. We're delighted to have remedied the issue and that our carrier provided excellent service! Your satisfaction is our goal.
Reviewed Aug. 3, 2024
We had used Montway in the past to move a car for my daughter when she was in college, and it was very good. When we were gonna spend a prolonged period of time in Florida and needed a car, we used them again. The car got there in good shape and within the time frame they told us. We were quite happy.
We appreciate your kind words, Douglas! It's great knowing our efficient service and fast time frames made a difference. Thank you for continuing to choose Montway.
Reviewed Aug. 2, 2024
I shipped an Audi Q5 2,500 miles and Montway’s customer service and quote were both satisfactory. The driver called me the day before the delivery and gave me an update where they were. Then on the day of, they arranged with the person who was accepting it. I was very pleased with the service.
Jordana, thank you for highlighting our pricing. We're pleased to offer quality service at competitive rates.
Reviewed Aug. 2, 2024
Montway wasn’t the cheapest but they were reasonable and had the best reviews of others that I found. I had never shipped a car before so I wasn't familiar with it. I assumed that the date that I gave that the car would be available was when it would be picked up. But I later found out that Montway put it out to other transports and people get to bid on it. So, it shipped a little bit later than I had anticipated. I had to call back multiple times to find out what the status was. So, I would have appreciated a little bit better communication on the front end there.
But once we had a scheduled pick-up, it was relatively what Montway said it was gonna be. At the end of the day, when I was very nervous that they hadn't picked up the car, they said they found somebody who would take the car but it was gonna cost $100 more. So, it was not exactly the price I was quoted. Then, I didn't hear from the carrier for another day and I thought I'd hear later that day. So, I was getting a little nervous because we were leaving. I needed that car to be gone because otherwise, nobody would have been here to ship the car. Ultimately, it worked out and it got to us. Because it got picked up a few days later than I anticipated, it arrived a few days later than I anticipated. But it was within the duration. They did a good job. But I would instruct whoever I'm talking to what the process was.
We truly appreciate your feedback, Cary. We do our best to provide a reasonable quote for our customers and provide updates as frequently as we can. Thank you for your kind review.
Reviewed Aug. 2, 2024
My service was provided with white glove care and promptness. The company reached out and contacted me quickly and a match was done promptly. The companies that were recommended were excellent. I will use them again. I would not hesitate to recommend them to others. The transporter worked well with the auto dealer and was recommended by the car dealer.
We’re thrilled to hear our carriers performed well, Emily! Your satisfaction with their service means a lot to us, and we thank you for your kind words.
Reviewed Aug. 2, 2024
We have used Montway for the last 3 years - twice a year, with no complaints or problems. They are always an available and willing to make changes as needed without hassle or complaint. We have been highly satisfied and will continue to use their service. Excellent! Thank you Montway and their carriers!
Dianne, we are thrilled to have worked with you these past years. We're delighted that our team and carriers provided excellent service! Your satisfaction is our goal.
Reviewed Aug. 2, 2024
Hard to find any fault. Moving my late-father's car was emotional enough, but the timing of the sale of the estate and need to move vehicles meant that everything had to happen properly and on schedule. They came when they said they would, they did the work, and they got my dad's car across the country in good shape and on schedule. The driver that dropped the car was friendly and we worked together on the location that would fit the carrier (my neighborhood is a tight set of curves with cars on the side of the road). My dad's car wouldn't start when first dropped (no fault of delivery, it had sat for a year during my father's illness, so was already running rough) and the driver offered to help push the car to a nearby safe parking spot. Fortunately, the car came to life and that wasn't necessary; he could have just driven off, but instead took the waited the extra five minutes with the offer to help. Montway will be one of my first calls when moving a car again.
John, we are glad to have been of service during a tough time. We're happy to hear our carrier exceeded your expectations, and we thank you for trusting us with your vehicle shipment.
Reviewed Aug. 2, 2024
Montway is good and we like them. We recently used them to transport a luxury vehicle and the quote they gave was reasonable. In the end, it was just about the same as the final cost.
Pradeep, thank you for your positive review! We're glad our pricing and service quality met your expectations.
Reviewed Aug. 2, 2024
I used Montway when I moved from California to Florida. A week later, I was supposed to get my car. But they were late, and they changed their time a couple times. They said they were gonna be here on Saturday morning. That changed to Monday morning then Tuesday morning. I didn't have any car at all. The other thing was I live in a community. They said they couldn't drop my car in the driveway because they were gonna have a hard time getting the truck in the area. There would have been enough room if they had to. They parked my car at a nearby Walmart, which was about three blocks away from my house. They said, "We’ll leave the key in there if it's okay with you." I had to make sure that as soon as they dropped it off, I got down there real fast and get my car. I wasn't happy about that.
Thank you for sharing your feedback about your recent experience. We sincerely apologize for any inconvenience caused. Due to the various restrictions and regulations that transport trucks must navigate, meeting precise delivery times and accommodating specific locations can sometimes be challenging. We appreciate your understanding in this matter.
We will be discussing your feedback with the carrier to improve communication and service in the future. Thank you once again for bringing this to our attention. If you need any further assistance, please feel free to reach out to us.
Reviewed Aug. 2, 2024
Somebody recommended Montway when I needed to transport a car. The delivery part was good and the cost was fair. I was satisfied.
Thank you for your kind review, Gay. We're glad our pricing worked well for you and our service met your needs.
Reviewed Aug. 2, 2024
Montway did very good service and delivery. Their quote was very good too.
Thank you for your positive review, Sara. We're glad our pricing and service quality met your expectations.
Reviewed Aug. 2, 2024
Montway has competitive pricing and I've also had a positive prior experience with them although the price was a little bit more at the time. I used them again when I relocated and it was a very positive experience as well. I'd highly recommended them.
Steve, thank you for highlighting our pricing! We're pleased to offer quality service at competitive rates.
Reviewed Aug. 2, 2024
I was very satisfied with the delivery of my son's car from Las Vegas NV to Foothill Ranch Ca. Their rate was a lot cheaper than AAA price to take my son's car 64 miles. If ever l need a car hauled l will give Montway Auto Transport a call. Their customer service reps were great. The rate they quoted was what we charged.
Thank you for your review, Edie! We're glad you found our pricing competitive and our service exceptional.
Reviewed Aug. 1, 2024
The experience with Montway was great. We needed to get the car from Florida to New Jersey. They picked it up early. They gave me a week timeframe, and we ended up getting it two days early. The communication was great. The only problem was, they said they couldn't go to my street. I had to meet them in a shopping center parking lot because the truck was so big. My husband didn't think that was necessary. The driver did try to make us pay extra saying because my son had luggage in the car, but that was included. The Montway broker said that any luggage that was below the windows is fine.
Debbie, we appreciate your kind words! It's great to know our efficient service, quick time frames, and our communication was clear and helpful throughout the shipping process.
Reviewed Aug. 1, 2024
I had Montway transport my Hyundai Santa Cruz. Everybody was fine. Everything was as promised.
Thank you for your kind words, Carmen. We're delighted to hear you had a great experience with us, thank you for choosing Montway.
Reviewed Aug. 1, 2024
We had our 1984 Porsche Carrera Cabriolet transported via enclosed carrier from Cle Elum, Washington to Phoenix, Arizona in June 2024. Montway handled the arrangements flawlessly from start to finish. Transfer contractor did a great job communicating pick-up time and drop-off at final destination. Recommend Montway for all vehicle transport needs!
Thank you for your kind words, Mark. We're delighted our communication met your expectations and kept you informed throughout the process
Reviewed Aug. 1, 2024
I had very good interactions with the customer service and the driver. It was smooth. It was very easy to use the website for the initial setup.
Eric, we appreciate your feedback on our booking process. It's great to know you found it straightforward and hassle-free.
Reviewed Aug. 1, 2024
Montway was very responsive. Their price was the lowest among all of the others. They had an easy process and everything was just through the phone, text, or email, which was very convenient. Delivery was fine. They provided us with the location. I had to pick the car up and the location was a little bit far. But other than that, it was okay. I liked the service.
Rinal, thank you for your great review! We're glad our pricing worked well for you and our service met your needs.
Reviewed Aug. 1, 2024
Montway was the most expensive but it was very good. I was very happy with the professionalism and knowledge of the organizer.
We’re glad to hear you were satisfied with our service, James. Your feedback is greatly appreciated.
Reviewed Aug. 1, 2024
Shipped Audi Q3 2022 from Massachusetts to Florida. Montway was easy to book, with competitive and transparent pricing. Fast transport, arrived in 3 days. Driver (Jeremy) provided clear communication and frequent updates on shipping progress: Car arrived in perfect condition with seamless drop off. Would not hesitate to recommend Montway to anyone needing vehicle transport.
Thank you for your review, Madeleine! We're glad you found our pricing competitive and our service exceptional, we will surely pass this on to the carrier.
Reviewed Aug. 1, 2024
The quote that they gave me was a little high, but it was fine. I used Montway to ship my son's car to school, and then to ship it back home, and then ship it to Chicago. So, I used them three times in the last couple of years. I was impressed with their efficiency.
Patrick, we do our best to provide accurate pricing based on industry needs. We are thrilled to work with repeat customers like yourself and we look forward to working with you on any future transport needs.
Reviewed Aug. 1, 2024
I originally attempted to hire another highly rated transport company who kept giving me the runaround. After numerous delays I decided to give Montway a call and I wish I had called them first. The pricing was competitive especially for an enclosed transport. Response was quick and I had my car within two days. Communication was excellent every step of the way.
We are thrilled to know that we could help, Chris. We strive to provide timely updates and accurate quotes to ensure a smooth process.
Reviewed Aug. 1, 2024
Exceptional service was provided by all. The price was reasonable also. Only recommendation is to make it a bit more clear on how to track where the vehicle is. I will definitely recommend Montway Transport to others and will use them again in the future. I would like more information regarding shipment to Australia from the United States. Please reply to **.
Thomas, unfortunately at this time Montway does not provide international shipping. We are glad that we could make your shipment process a pleasant experience.
Reviewed Aug. 1, 2024
Everything was good. Montway Auto Transport's quote was fair. A little higher than everybody else, but they did the job. They both came and picked my things up and dropped them off when they said. The guy Joe that was the driver who was from Florida was fabulous.
We do our best to provide a fair and accurate quote for our customers and carriers, Fred. Thank you for your kind words, we will surely pass them along to the carrier.
Reviewed Aug. 1, 2024
I’ve had several dealings with Montway Transportation and each time the experience has been very good. The customer service is extraordinary. This last time I placed an order my car was picked up the very same day! It was delivered to destination the next day after that. And their fee was half of what other companies were quoting me. I am a classic car enthusiast and will only use Montway from now on.
We are thrilled to have worked with you, Milt. Repeat customers like yourself truly mean a lot to us, we look forward to continue working with you in the future, and thank you for your kind review.
Reviewed Aug. 1, 2024
I was very pleased with relocation of my vehicle. They were very accurate as to the time it was going to be picked up and driver was very courteous. My car arrived sooner than expected and again I was very pleased. This is definitely a service I would recommend. Everything went smoothly. My car was shipped from Boynton Beach, Florida to Surprise, AZ.
Barbara, we strive to provide our customers with a smooth and timely service. Thank you for your kind words.
Reviewed Aug. 1, 2024
Initially the driver assigned was not communicating well, turns out he spoke no English. Montway got involved and resolved the concerns. Third time I have used Montway and expect I will next time I need transport! Great customer service. Pricing is much better direct through Montway than through a third party.
Communication is one of our defining traits and we are thrilled we could make this work for you, Lee. We look forward to working with you again in the future.
Reviewed Aug. 1, 2024
Professional pick-up and delivery. A great price for transport. Checked the references of the transport and they were 5 Star. I was impressed by the Driver. He was polite and on time. Highly recommend Montway transport. Their reputation in the area of auto transport is excellent.. They are an expert auto shipper who made continuous communication with me through my car's transport.
Bryan, we are glad to know that our service met your needs. Thank you for your kind review, we will surely pass this on to the carrier.
Reviewed Aug. 1, 2024
Good experience, covered shipping worked well. Driver backed down my dead end street and unloaded in front of my house. Arrived a few days earlier than expected. I'm sure you would have a good experience.
We strive to provide door-to-door shipping, Raymond. We are glad that we could make your transport as smooth as possible.
Reviewed Aug. 1, 2024
We shipped our 1967 Camaro from Forest Grove OR to Au Gres MI. The transporters were very professional, with an attention to detail, and took exceptional care of our car. They also kept us informed of their progress along the way. We couldn't be happier and will definitely use you again!
We are thrilled to have worked with you, Richard. Thank you for your kind words, we will surely pass them on to the carrier.
Reviewed Aug. 1, 2024
Great timely service, very professional. Our driver was professional and courteous. I would highly recommend them to all friends and family. Top notch company, very satisfied with the service provided. Delivery was provided before the scheduled day which was great. My truck was delivered in the same condition as when we first shipped it.
Nabil, we are glad to know that our service met your needs. Thank you for your kind words, and for choosing Montway.
Reviewed Aug. 1, 2024
Great price, on-time delivery, and fantastic communication by the transport's driver. He was a kind and experienced guy, and he helped us in any way possible to have the car delivered when and where we needed it. The overall experience was a pleasant surprise and I can recommend it to anyone in need of a long-distance car transport.
We strive to provide accurate quotes and time-frames for our customers, Wolfgang. We are thrilled to hear that everything was to your liking, and we will surely pass on your kind words to the carrier.
Reviewed Aug. 1, 2024
I can’t travel from coast to coast and a friend recommended Montway. Everything was great. Their customer service was impressive and exceptional.
We are glad to know that we could make this possible for you, Edilberto. Thank you for your kind review.

Reviewed Aug. 1, 2024
Horrible company. This company picked up my two cars in my town and moved them to a storage facility in my town where they sat for two days. I fired them and have a new company transporting my cars. As I write this review my attorneys are actively filing litigation for damages. Beware of this broker. Every time you call you get a different excuse and story.
Hi Michael, thank you for your review. Unfortunately, we are unable to locate an order based on the information provided. You may email us at feedback@montway.com with the order number or from the email associated with the order and our team will be happy to look into the matter.
Reviewed Aug. 1, 2024
Compared to others, Montway's price is cheaper. The quote was reasonable. Everything is good. I was happy with the transport. I got a very nice driver and very good customer service people. There's just one thing that I would like to have in the future. It would be nice to have a tracking device, so that we know where's the car at and have an estimate of when it arrives.
Nhut, we are glad to hear that our price and service met your needs. We do provide a tracking page on our site but currently, GPS tracking is not standard in auto transport. Thank you for choosing Montway.
Reviewed Aug. 1, 2024
The rep was very thorough on picking up, delivering and how long things would take. I had a Buick SUV shipped from Pennsylvania to Florida, and I would have liked the quote to have been cheaper, but it was all right. Montway picked up the SUV at a school up Albright, then they contacted us when they arrived and dropped it off right outside of our condo complex.
Thank you for your review! We appreciate your business and look forward to working with you in the future!
Reviewed Aug. 1, 2024
One review I read specifically spoke of how good Montway was and the experience. They were detailed, which gave me a lot of closure on that side. Plus, the pricing was about 20 bucks cheaper than the second lowest that I found. Setting up the transport was super easy and straightforward. A week before, we scheduled everything, got the address updated and scheduled the pickup. Then a week before the pickup, I made the payment. The driver was a few hours late on the day of the transport but that's due to uncontrollable factors. He got caught in some type of backup and then, he showed up and got it on its way. He was super friendly and nice.
We are glad that another customer's review was able to help you make your decision, Paul. We truly appreciate when our customers take the time to let us know how their transport went. Thank you for your kind words, we will be sure to pass them on to the carrier.
Reviewed Aug. 1, 2024
I bought a car in Portland and I needed to get it shipped up to Seattle. When I called Montway, the person on the other line was very knowledgeable and pleasant. He seemed like a guy I wanted to do business with. He was on top of everything and he convinced me beyond all doubt that this is the company I should go with. I felt very comfortable giving them my new car and it turned out fine. The pick up was at D&C Motors in Portland, they had the car ready and the pickup was easy. It was done on the time and the day that it was supposed to be picked up. Then, they were a little early for the delivery than I thought they were gonna be so it worked out perfectly for me.
Robert, we are glad to know that everything went smoothly with transporting your new car. We strive to provide peace of mind, thank you for choosing Montway.
Reviewed July 30, 2024
Montway had one of the best prices we saw. The delivery was great on their end but the car got hit during transport on the last night while they were parked.
Zackary, we are sorry to hear that while the transport went well there may have been some issues. Please reach out to claims@montway.com if you would like to file a claim.
Reviewed July 29, 2024
Someone gifted me a car and they live in California, and I live in Connecticut. I know someone who used Montway and had good luck and they recommended them. I went with them even though they cost more money because I felt like other companies were underbidding the job and they were gonna charge me more money anyway. Montway did not do that, and the delivery was good.
Lisa, we strive to provide the most accurate quotes possible to ensure our customers are happy with the price. Thank you for your kind words, and for choosing Montway.
Reviewed July 29, 2024
I had my car shipped from Portland to Springfield, Massachusetts. It took a little over a week, then I used Montway again from Massachusetts to Portland, Oregon. I did everything they told me, and the online experience was good. Everything was straightforward and quick too. They emailed me any time they found a driver, then the driver would give me a call to let them know when pickup would be. They were communicative in terms of updating me on when pickup would be and the estimation of when the drop-off was.
We are glad to know our communication was up to your standards, Anthony. Thank you taking the time to leave us this kind review, we will be sure to pass it on to the carrier.
Reviewed July 29, 2024
I wanted my car moved, and Montway was recommended to me. The cost was very good value, and they delivered my car when they said they were going to. Everything was great, very smooth, efficient and responsive.
Debra, we are glad to know that our price and service met your needs. We strive to make the process of transporting your vehicle as smooth as possible.
Reviewed July 27, 2024
Our transport was very easy to set up. Also, the communication with the driver was very good.
Thank you for your kind words, Debra. We will be sure to pass them on to the carrier.
Reviewed July 27, 2024
Montway Auto Transport is a good service to use. Setting up my transport was very good. Good communication.
We are glad that everything went smoothly, Karen. Thank you for choosing Montway.
Reviewed July 27, 2024
I set up the transport with Montway two months beforehand, and they contacted me a week beforehand. They told me when they were gonna pick me up. I was not happy with the time so they accommodated me and changed my pickup time, which worked out nicely. The driver came over, picked the vehicle up and delivered it seven days later. I had the his phone number and I could call him anytime I wanted to find out where they were. He told me it would take a week because they had other pickups. Then they called me to let me know they were gonna drop it off and they drove it to my door. I was happy. The price was in the realm that I was told to expect, and they did it and at that price. They were very conscientious as well. They took photos of all sections of the car so that there would be no problems with it, if there's any damage.
We rely on our carriers to provide outstanding service, John. We are thrilled to know that everything went according to plan, and that we were able to make accommodations for you. Thank you for your kind review.
Reviewed July 27, 2024
I like that Montway has the most flexible service and they have online booking. They were very clear about what was gonna happen next and when things were gonna happen. The pick up was very easy. They called ahead the day before and told me they set up a time. When they were an hour out, they called again and we talked about what would be a good location. They were very comfortable with where we were gonna bring the car and we moved it to the roadside. That was easy for everybody. The drivers were very helpful and polite. They took pictures as well.
Jeffrey, we do our best to ensure accurate and timely updates to make the process as easy as possible. Thank you for your kind words, we will be sure to pass them on to the carrier.
Reviewed July 27, 2024
I picked Montway because they weren't the cheapest, but they were reasonable. There was one that was a little higher than the other, but they were all about the same price. People have to get their car and it's expensive, but it served the purpose. However, the scheduling is frustrating because they gave a window, but when I was leaving, they still weren't there. I wanted to make sure my vehicle was picked up before I left, and I was a little anxious about that. They said, "We can pick it up today, but it's gonna be 50 more." I said, "All right," but I was a little pissed about that because it was supposed to be within a window.
I wasn't happy with their communication as well. They said, "Well, okay. We got a guy and he's gonna call you." The trucker called me, but then they called back and said, "Oh, we haven't." I was a little confused about everything. These car shipping companies are a little difficult. I realize they have a lot of scheduling and logistics issues, but the trucker also didn't speak English, so communicating with him was difficult. I'm gonna be shipping my car back to Arizona in October and I'm not sure I'll use Montway again.
Hi Peter, thank you for your review.
We do apologize for the delay in pick-up, our team works around the clock to secure drivers and sometimes drivers will demand a higher price in order to re-route their schedule and accommodate a new pick-up. We will always present that option to our customers and leave the decision to them. If you decide not to accept the option, we will certainly continue searching, but it may take more time than the estimated window. Standard orders always come with estimates that are subject to change; however; we do offer our Guaranteed Pick-Up service which will provide for a local company to retrieve your vehicle on or by a specified date and then it will be held until the long-haul driver is available to continue the journey. This means you can leave your location worry-free without having to coordinate with the long-haul driver.
We appreciate your review and will take your comments into consideration to improve our services.
Reviewed July 27, 2024
I used Montway a couple of years in a row. My experience was good. Their pricing was a little higher than most other places, but they were more dependable. Their customer service reps were good. I recommend them.
We are thrilled to know that our service stands out for you, Barnett. We pride ourselves on making this process as smooth as possible. Thank you for your kind review.
Reviewed July 26, 2024
It was a good choice to go with Montway Auto Transport. I submitted my code and some agent contacted me. I verified every detail for the shipment. It was good and easy. The movers contacted me one day before they arrived.
We are glad to know everything went smoothly, Yushu. Thank you for choosing Montway!
Reviewed July 26, 2024
The transport broke down twice and I wasn't happy that I got a ticket from going through Texas. Texas took a picture of my license plate on the transport and sent me a $13 and some change invoice. They blocked out the transport and just showed the license plate. It was sneaky.
Hi Ernest - we're sorry to hear about your experience. Unfortunately, mechanical breakdowns do happen from time to time which is why delivery dates are estimated and are subject to change. As for the ticket, if you are referring to a toll charge, you can send the toll company your bill of lading showing that the vehicle was on transport during that time and they should work with you. Montway has no control over each state's toll charges, this is why we advise customers to remove all toll devices but we are unable to stop states from mistakenly charging a vehicle on a truck versus the actual truck.
Reviewed July 26, 2024
Montway Auto Transport's quote seemed to be in line with everybody else. We paid $50 more than we would in another transport, but the way Montway picked up and delivered was more convenient.
Richard, we are glad to hear that our pricing and service met your needs. Thank you for choosing Montway!
Reviewed July 26, 2024
I've done business with Montway twice. Their quote was fair and the pickup was sometimes a little iffy, but we were pretty satisfied with both pickup and delivery. We have referred somebody to them already.
We are glad to work with you again, Robert. We do our best to provide accurate quotes and timeframes for our customers, and its good to know that it all worked out to your satisfaction.
Reviewed July 26, 2024
I was moving to Hawaii and was shipping a Toyota Tacoma. The quote from Montway was appropriate and the delivery was perfect. It was quicker than I thought.
Thanks for your feedback! We’re glad the quote and delivery exceeded your expectations. Feel free to contact us if you need anything else.
Reviewed July 26, 2024
I needed to transport my car, and Montway came recommended so I selected them. The communication is excellent. The car was picked up in the timeframe they gave me and was delivered on time. I've used Montway for about four times and each time, I was very satisfied with them. I was also very satisfied with the drivers that did the driving.
Thank you for your feedback and continued support! We’re delighted to hear that our service and drivers have consistently satisfied you. Looking forward to serving you again!
Reviewed July 26, 2024
I had a good experience with Montway. They were a little later than they anticipated but other than that, the driver was very friendly. They called before they delivered the car to my son's house.
Thank you for your review! We’re glad you had a positive experience and appreciate your patience with the delay. Feel free to reach out if you need anything else.
Reviewed July 26, 2024
When we first sent my daughter to Colorado from California, I went with someone I found online in our area. Then, when we brought her home, I went online again and looked around at pricing and Montway seemed to have a very decent price. I gave them a call and they were very helpful and straightforward. They made the process extremely easy. The quote was great. They ended up charging me $400 less than what I paid to get the car over there. I was happy to pay what I paid and they kept me abreast of when they were picking up, when they were in transport and when they delivered. My daughter was there and she said everything went great.
Thank you for sharing your experience! We’re delighted to hear that our service was straightforward and cost-effective. It’s great to know your daughter’s transport went smoothly. We appreciate your feedback and look forward to assisting you again in the future.
Reviewed July 26, 2024
The company was responsive and very accommodating on pick up and delivery dates. They transported my car from Ma to CA without incident. Communications throughout the process were excellent. The drivers on both ends were professional. I felt the price was fair and the value from service was in line with my expectations.
Cheryl, we are glad to know our communication was adequate for your needs. Thank you for your kind remarks, we will be sure to pass them on to the carrier.
Reviewed July 25, 2024
Montway worked great when I used it. Their quote seemed fair and reasonable. The driver was really nice and pulled the car off the trailer truck efficiently and safely since it's a new car.
Thank you for your feedback! We’re pleased to hear that you found our quote fair and that our driver handled your new car efficiently and safely. We appreciate your kind words and look forward to serving you again.
Reviewed July 25, 2024
I put the times I wanted the pickup and Montway came back with the time frame. I indicated that I wanted an early pickup because I had a flight and the drivers were there first thing in the morning. I assumed the vehicle was gonna be the first one on the truck because of that. So, it was at the end of the time frame for the drop-off, which was fine. It was the first time I did it so I didn't know what to expect. It would have been nicer early but I didn't know the process. So, it was good.
The pickup was in Port St. Lucie, Florida and Montway gave me a five-day window, and the drop-off was in Ridgewood, New Jersey. The driver was a very good guy. It was a brother team and they were great. They called me first thing in the morning. They didn't know whether they could get their truck in. I live on an island down in Florida and they determined they could get their truck in. But I came out to meet them at the gate. And because I had one car out there, they came in and took the other car out. They didn't take their truck on the island and they could have but it was easy. They were very polite and professional. Montway got it done on time and didn't push me to do a covered truck versus an uncovered truck. It was a good experience.
Thank you for your detailed feedback! We’re glad to hear that, despite the timing nuances, your experience was positive and that our driver and team were professional and accommodating. We appreciate your understanding of the process and are pleased to know that everything was handled well. If you have any more questions or need further assistance, please feel free to reach out.
Reviewed July 25, 2024
Our experience with Montway went well. We were able to get information and contact the driver and everything went smoothly. We were also able to get it delivered in a timely manner and the car was like we left it. It was in good condition. We were pleased. The pick-up was a little bit of a problem, though. The driver could not come on our street. So we had to park on a road. But it just took 15 - 20 minutes for me to get it loaded.
Thank you for your feedback! We’re glad to hear that your experience was smooth and that your car arrived in good condition. We appreciate your understanding regarding the pick-up issue and are pleased it was resolved quickly. If you need any further assistance, please don’t hesitate to reach out.
Reviewed July 25, 2024
I was impressed with Montway's customer orientation and result orientation values. The price was reasonable. I had them bring my daughter's car from college back to home. It was picked up and dropped in the right locations. During the drop-off, I had to meet them, which was fine. It was nearby. Overall, if you need predictability as to when the car is to be picked up, just pay the cost of few tens of dollars, and then you will have the guaranteed pick-up date. So, they kept it simple. My daughter needed to keep the car for a couple of days and she didn't have the leeway or any margin of five days before or after. So, I paid less than 100 bucks, and they came and picked it at the right day. So, that was a good relief. Montway is reliable and trustworthy. In fact, I used them twice. I used them for the outbound trip. And now, after four years of the completion, I used them for inbound. So, I look nowhere else.
Thank you for your kind words and continued trust in Montway! We’re delighted to hear that our service met your needs and that you found our pricing reasonable and our reliability dependable. It’s great to know our guaranteed pick-up option worked well for your schedule. We appreciate your loyalty and look forward to assisting you again in the future.
Reviewed July 25, 2024
Montway did a fantastic job. They were very responsive after I contacted them and went out to get my cars ready because I had two vehicles. One of them, the battery was dead, so I had to put the whole thing on hold. I was really impressed that Montway followed up with me weekly just to make sure that I was still interested, which I was, and they kept my quote the same. They didn't change it. There were no surprises. The people who did the transport were very professional and nice. They did it in a timely manner and there were no issues with our vehicles at all. They knew what they were doing. They were thorough in the inspection of the car beforehand and they met the timeframe they gave us.
Thank you for your kind words! We’re pleased to hear that our responsiveness, professionalism, and consistent pricing made your experience smooth and stress-free. We appreciate your feedback and look forward to serving you again.
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