Montway Auto Transport Reviews
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About Montway Auto Transport
Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.
Visit www.montway.com- No upfront payments
- 24/7 sales and support
- Free insurance coverage
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Must contact for tracking info
- Terminal-to-terminal transport not offered
Montway Auto Transport Reviews
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Reviewed Dec. 15, 2024
I needed to get a vehicle to my daughter quickly and didn’t have the time to drive it out myself. A friend who handles cars frequently recommended Montway, so I chose them after a brief online search. The experience with their customer service was satisfactory — no problems there. The cost was exactly as quoted. The highlight of the service was the driver, who was excellent. He handled the logistics of picking up the vehicle, even with a big trailer full of cars, in a residential area with impressive skill. His demeanor was very pleasant, making the interaction positive. I have already recommended Montway to others, although the timing didn’t work out for a friend of mine. I'd be happy to give their name to anyone.
Thank you for trusting Montway Auto Transport to deliver your vehicle to your daughter. We’re delighted to hear that our driver’s professionalism and skill made the experience so positive. It’s also great to know our customer service and pricing met your expectations.
We truly appreciate your recommendation and are grateful for your support. Should you or anyone you know need transport in the future, we’d be happy to assist!
Reviewed Dec. 15, 2024
I found Montway Auto Transport by searching online for auto transport options. I didn't compare too many others before deciding on Montway. My experience with their customer service was positive—they were prompt in responding to my questions and ensured everything was properly verified. The quote I received seemed reasonable, and the final cost matched the quoted price without any unexpected changes. The delivery process was satisfactory for the most part. The only criticism I have is regarding the pick-up time. It would be better if the car could be picked up closer to the departure date, as sometimes they scheduled it four or five days in advance. However, they delivered the vehicle to the specified location without any issues and the the transport took two days.
Thank you for sharing your experience! We’re glad you were satisfied with our customer service, pricing, and smooth delivery.
We appreciate your feedback on pick-up scheduling and will work to improve flexibility. Thank you for trusting Montway, and we look forward to assisting you again!
Reviewed Dec. 15, 2024
I recently decided to use Montway Auto Transport after having a less than satisfactory experience with another company the previous year. I found Montway through a Google search and decided to give them a try. From the start, everything worked out perfectly. The pick-up and delivery were right on time, and the transport company staff was impressive.
We shipped our cars from Wisconsin to Arizona, while we flew down to meet them. Interestingly enough, the cars arrived in Arizona before we did. My son, who resides in Phoenix, picked up the vehicles and reported that the driver was very accommodating and everything went smoothly on the delivery end. Even though I wasn't there personally to receive the cars, there were no issues whatsoever.
In terms of cost, it was less than we had the year before when we were disappointed with the service. So, we were happy in that regard, too.
Thank you for choosing Montway Auto Transport and sharing your experience! We’re thrilled to hear that everything went perfectly, from on-time pick-up and delivery to the excellent service provided by our team and driver.
It’s great to know the process was smooth and exceeded your expectations, especially after your previous experience with another company. We’re also glad our pricing added to your satisfaction.
We appreciate your trust and look forward to assisting you with any future transport needs!
Reviewed Dec. 15, 2024
I recently used Montway Auto Transport and had a positive experience. I found their customer service interactions satisfactory, and the quote they provided seemed fair to me. The delivery process was smooth, and everything went well. Overall, Montway did a good job, and I would consider using them again in the future.
Thank you for sharing your positive experience with Montway Auto Transport! We’re glad to hear that you were satisfied with our customer service, pricing, and the smooth delivery process.
We appreciate your feedback and look forward to assisting you with any future transport needs!
Reviewed Dec. 15, 2024
I recently used Montway Auto Transporters for a cross-country relocation from upstate New York to California. The entire process was smooth and well-handled. I discovered Montway through my daughter who had used their services before. I found their customer service to be excellent and without any concerns. The transport took about a week, and communication with the driver was consistent and clear. Although there was a slight increase in the cost due to a necessary change I had to make, I was overall very pleased with how everything unfolded.
Thank you for choosing Montway Auto Transport for your cross-country move! We’re glad to hear that the process went smoothly and that our customer service and communication met your expectations.
We appreciate your understanding regarding the cost adjustment and are thrilled that you were pleased with the overall experience. We hope to assist you again in the future!
Reviewed Dec. 15, 2024
I used Montway Auto Transport to move my car, as they were recommended to me. My interactions with the drivers were good; they did what they promised, were reliable, and arrived as scheduled. The quote I received was satisfactory for the service provided.
One area for improvement could be providing confirmation of the time and date of transport earlier. While they gave me exactly what I requested, earlier notice would have been appreciated, though I understand this may be a part of the business. Overall, my experience was positive.
Thank you for choosing Montway Auto Transport! We’re glad to hear the transport was reliable and that you were satisfied with the service and quote.
We appreciate your feedback on earlier confirmation and will work to improve in that area. Thank you again for your positive review, and we look forward to assisting you again!
Reviewed Dec. 14, 2024
I recently used Montway Auto Transport based on a recommendation from someone who used their services before, and I'm glad I did. The scheduling process was straightforward. I booked a few weeks in advance, and as the shipping date approached, we were given specific dates and managed to adjust our flights accordingly. The driver and his partner were highly professional, inspecting and handling our vehicle with care. The transport was from Connecticut to Florida, about 1300 miles, and communication with the driver was excellent.
While I'm on a fixed income and found it a significant expense, I do believe the service provided was good value for the money. The driver was exceptional—though I can't recall his name, his professionalism stood out. Overall, I would definitely recommend Montway Auto Transport and will be using them for my return trip.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We’re delighted to hear that the scheduling process was smooth and that our driver provided exceptional service.
We understand that cost is an important consideration, and we’re glad you found the service to be good value for the money. We truly appreciate your recommendation and look forward to assisting you with your return trip!
Reviewed Dec. 14, 2024
I recently used Montway Auto Transport to move my car from Illinois to Florida as I preferred not to drive such a long distance. After exploring several companies online, I chose Montway and was pleased with my decision. The process went smoothly; they picked up the car from my driveway and delivered it to a designated spot at the front gate of my gated community in Florida, all according to the promised schedule.
The communication with the driver was effective, and everything went as planned. In terms of pricing, I found it fair when considering the costs of driving myself, such as gas, meals, and potential overnight stays. Overall, my experience with Montway Auto Transport was very satisfactory, and I would recommend their services.
Thank you for choosing Montway Auto Transport! We’re thrilled to hear that your experience was smooth and that our team met your scheduling and delivery expectations.
We’re glad you found our service to be a good value compared to driving yourself, and we appreciate your recommendation. Should you need transport in the future, we’d be happy to assist!
Reviewed Dec. 14, 2024
I recently had the opportunity to use Montway Auto for transporting a vehicle over 1,000 miles. After comparing a couple of other companies, I chose Montway and I am very pleased with the decision. Their customer service was excellent, and I was really happy with how they handled everything. The quote I received was fair. They picked up the vehicle when I needed and delivered it directly to me without any issues. I've already decided that if a friend or family member were to ask about my experience, I would gladly recommend Montway and use their services again myself.
Thank you for choosing Montway Auto Transport! We’re so glad to hear you were pleased with our customer service and the smooth transport of your vehicle.
We appreciate your trust and are grateful for your recommendation. Should you or anyone you know need transport in the future, we’d be happy to assist again!
Reviewed Dec. 14, 2024
I recently used Montway Auto Transporters to ship my car over a distance of 3,000 miles. I chose Montway after considering about ten different transport companies because their reviews were excellent, and I was drawn to their service and competitive pricing. My interactions with their customer service representatives were very positive. They were prompt and polite.
The delivery process was impressive. The driver communicated efficiently, contacting me the day before and a few hours ahead of the delivery. The car arrived in perfect condition, and they took pictures before delivery for confirmation. The driver was courteous and helpful, which made the experience even better. Regarding the cost, I found it to be very good. I'm planning to use Montway Auto Transporters again for my return shipment.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that our service, pricing, and communication exceeded your expectations, and that your car arrived in perfect condition.
We appreciate your trust and are excited to assist with your return shipment. We look forward to serving you again in the future!
Reviewed Dec. 14, 2024
I have used Montway Auto Transport since 2022 and have consistently had positive experiences with them. Their promptness is noteworthy; if they set a pick-up time, the driver consistently arrives punctually. They ensure a thorough walk-around of the vehicle with you and maintain communication, giving you a call around 15-20 minutes before arriving at the delivery point. Upon delivery, they allow you to take pictures of the vehicle in the carrier, and everything is finalized efficiently through electronic means.
The service is very professional and straightforward. No charges are made upfront; they handle the payment process thoroughly during the transport scheduling, making the overall experience seamless. The cost of their service is competitive compared to other transporters I researched, adding to my satisfaction. I highly recommend Montway Auto Transport to anyone needing vehicle transport services, reflecting my past recommendations to friends across various states.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that our service exceeded your expectations, and that your car arrived in perfect condition. We appreciate your trust. We look forward to serving you again in the future!
Reviewed Dec. 14, 2024
I used Montway Transport Service to ship my car between New Hampshire and Florida, based on a friend's recommendation. The original pick-up was in Rainham, Massachusetts, and the drop-off was in Northport, Florida. They provided a pick-up window of three to four days, and the car arrived in five days.
On the day of the delivery, the driver called an hour in advance to inform me of the arrival, and he had no trouble reaching my location. The vehicle was in perfect shape, just a bit dirty from the road. The interaction with the driver was very pleasant and professional.
The quote provided was spot on at $1,129, and they charged my credit card the correct amount at pick-up. I've used Montway for four consecutive years due to their superb service. I would rate my experience as a five-star and have recommended Montway to friends, one of whom has used their services. They are a fantastic transport company.
Thank you for your continued trust in Montway Auto Transport over the past four years! We’re delighted to hear that your recent experience, from pick-up to delivery, was smooth and that the vehicle arrived in great condition.
We truly appreciate your positive feedback and are grateful for your recommendations. It’s wonderful to know that our service has consistently met your expectations. Should you need transport again, we look forward to assisting you!
Reviewed Dec. 14, 2024
I recently used Montway Transport service to transport my car from Newton, Massachusetts, to Boca Raton, Florida. They were recommended by a friend, so I didn't look into other companies before deciding. I set up the service over the phone with a protection specialist and found the process straightforward. Most of the communication was electronic after the initial calls.
On the day of the pickup, I met the driver at a shopping center parking lot. He was courteous, thorough, and efficient, something I appreciated given the size of the transport truck. The quote I received matched the final price exactly, which was reassuring. During the transport, I didn't interact with the driver but received electronic updates to track the car's journey.
Overall, Montway did a fantastic job, delivering the car as expected. I would rate them five stars for their efficient and reliable service and would recommend them to family and friends.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that the process was straightforward and that our driver provided courteous and efficient service.
We appreciate your trust and are grateful for your five-star rating and recommendations. Should you need transport in the future, we look forward to assisting you again!

Reviewed Dec. 9, 2024
Called to book a transport for a Ford truck on Nov 27, 2024. Confirmed the booking and was told pick would be scheduled the week of Dec 2. As of today (Dec 9), still no driver assigned and they said they can find a driver faster if we're willing to pay more?!? They quoted the transport when I booked it and now they're trying to gouge after the booking!
We apologize for the frustration this situation has caused. At Montway, we aim to provide clear and upfront pricing, but market conditions can sometimes affect driver availability. Please know that the option to adjust pricing is only suggested to expedite the process, not to gouge.
Our team is committed to securing a driver for your truck as quickly as possible. If you’d like to discuss your options further, please don’t hesitate to contact us directly. We appreciate your patience and understanding.
Reviewed Dec. 9, 2024
All personnel were very accommodating and understanding to my travel schedule. Drivers were very understanding and helpful—- never complained about pick up or delivery either from my gated community in Florida or the very rural community where the car was delivered in Long Island. Also, very conscientious about condition of car. I would definitely recommend Montway to anybody.
Thank you for your wonderful feedback! We’re so pleased to hear that our team accommodated your travel schedule and that the drivers were understanding, helpful, and attentive to your car’s condition. It’s great to know they made the process smooth from start to finish. We truly appreciate your recommendation and look forward to serving you again in the future!
Reviewed Dec. 8, 2024
Montway Auto Transport has been excellent in my experience. I've shipped my cars across the US from West Coast to East Coast & back again, more than once & each time, impeccable service. Their price, either for specific guaranteed pickup and delivery dates or for a 2 week window are both great.
Thank you for your kind words! We’re thrilled to hear that you’ve consistently had excellent experiences. Providing reliable service at a great price is our goal, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!
Reviewed Dec. 7, 2024
I used Montway to move my 66 Vette cross country. It arrived exactly as it left and ahead of schedule. The driver contacted me 24 hours out to set up delivery and shared his location so I could track him. Overall it was a great experience and I would use them again.
Thank you for sharing your experience! We’re thrilled to hear your vehicle arrived in perfect condition and ahead of schedule. It’s great to know the driver kept you informed and made the process seamless. We truly appreciate your trust and look forward to assisting you again in the future!
Reviewed Dec. 4, 2024
Repeat customer. Have shipped cars coast to coast before. Customer service is second to none. Car was picked up within 3 days and delivered on the same day. Montway definitely has the best overall customer service and readily responds to any inquiry. Very good rates. I have and will continue to recommend Montway to family and friends.
Thank you for your wonderful review and for trusting Montway with your shipments! We’re thrilled to hear about your great experience and truly appreciate your recommendations. We look forward to assisting you again!
Reviewed Dec. 4, 2024
We had to ship my husband’s car across the country and they were very accommodating and had no issue at all. Very prompt on the updates and delivery. This company was recommended to me by a friend and I would absolutely recommend the company to anyone that needs car shipping services.
Thank you for sharing your experience! We're so glad to hear that we could accommodate your shipping needs and provide timely updates and delivery. We truly appreciate your recommendation and are grateful for your trust in Montway.
Reviewed Dec. 4, 2024
It was my first experience with Montway. I researched and found this company, based in TX. Driver picked up my car on time, company called and told me the time he arrives 2 h upfront, all is great. Car was delivered on time, I am very happy with the service. Highly recommended.
Thank you for choosing Montway for your first car shipment and for sharing your positive experience! We’re thrilled to hear that everything went smoothly, from pickup to delivery. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Reviewed Dec. 4, 2024
We had a car transported from the very small town of International Falls, Minnesota, to Cape Canaveral Florida. The first company we hired continued to give us a “runaround” regarding the pick-up date. They would not come out and say they could not get a driver to come all that way. I cancelled the order and found Montway. I read all the reviews and decided to give them a try. This company was awesome. First truck they contracted had maintenance issues so that held things up a bit. True to their word, they did find another driver/truck and the process from there was smooth and went very well. I would totally recommend this company. Good communication and always spoke to a live voice, unlike the first company.
Thank you for sharing your experience and for giving Montway the opportunity to assist with your car transport! We're so glad we could provide the smooth service you were looking for after your previous challenges. We take pride in clear communication and live support, and we’re happy it made a difference for you.
We truly appreciate your recommendation and look forward to serving you again in the future!
Reviewed Dec. 4, 2024
Our driver was professional and extremely responsive throughout the trip. We will definitely recommend Montway to anyone seeking services such as yours. When our driver was unable to get his rig into our narrow, dead end neighborhood, he parked it at a safe spot and off loaded our car and drove it to our home. Then he Ubered back - Both moves at our request.
Thank you for your kind feedback! We’re thrilled to hear your driver provided professional service and went the extra mile to accommodate your needs. We appreciate your recommendation and look forward to serving you again!
Reviewed Dec. 4, 2024
My auto was transported from Florida to Indiana by Samat **. He was exemplary in his care and effort to move my auto safely and efficiently. His diligence, time, and thoughtfulness were outstanding from start to finish. The time and meticulous detail that Samat made to make certain that my car was not damaged was perfect.
Thank you for your feedback! We're glad to hear the driver provided excellent care and attention to detail during your car’s transport. We’ll be sure to share your kind words with them.
We appreciate your trust in us and look forward to serving you again!
Reviewed Dec. 4, 2024
Timely response. Picked up first day requested. Delivered in time. Never any issues with Montway. We have used them for years now and always on time. Very dependable. We usually give them a 3-5 day window for our pick up and they always end up picking up our car in the first day and it’s delivered from MI to FL in two days. Outstanding!! You won’t be disappointed if you use them.
Thank you for your loyalty and great feedback! We're thrilled to hear that we've consistently met your expectations with timely and reliable service. We look forward to serving you again in the future!
Reviewed Dec. 4, 2024
I have used Montway before and never had an issue. Always on time and great customer service. Ruben is a gentleman. Thank you. Always answers my call or text. Very helpful and I will definitely use them again and I also recommended them to friends and family. We all have collectible cars and we want the best transportation and Mont Way is the best.
Thank you for your loyalty and kind words! We’re glad to hear Ruben and the team have consistently provided great service. Your recommendation means a lot, and we look forward to assisting you and your collectible cars again in the future!
Reviewed Dec. 3, 2024
Everyone I spoke with and interacted with was friendly and helpful. They all made my impossible timing situation possible. The delivery driver was exceptional with following my instructions with where my car was to be delivered. I am impressed with Montway and will use them again if needed in the future.
Thank you for your kind feedback! We’re thrilled to hear that our team was able to make your timing situation work and that the delivery driver followed your instructions perfectly. We appreciate your trust and look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
I was totally happy in every way with your team and your service. I would recommend you to anyone who cares about their car. All was super pro, super responsive. Thank you all so much. You just made everything perfect with my cherished little BMW sports car. It arrived fantastic!!
Thank you for your wonderful feedback! We’re so glad to hear that your BMW arrived safely and that our team provided the professional and responsive service you expected. It’s our pleasure to help transport your cherished car, and we truly appreciate your recommendation.
Reviewed Dec. 3, 2024
We had a great experience and would use Montway again if needed! Our driver was knowledgeable and friendly. Car was picked up and dropped off right on time. Moving from Indiana to Cali would have been too long of a drive to do driving alone- Montway made it possible to easily get our cars across the country and more comfortable too.
Thank you for sharing your great experience! We're thrilled to hear that your move from Indiana to California went smoothly and that our driver made the process easy and comfortable. We appreciate your trust and look forward to assisting you again if needed!
Reviewed Dec. 3, 2024
My car was transported from Dallas, TX to Boca Raton, FL. The car was most likely on top and the license plates were not covered and I was charged tolls along the way. I did blackout the NTTA toll tag. It cost me about $100 in tolls for no reason. I went to NTTA in Dallas & they won’t reimburse me.
Thank you for your feedback, and we apologize for the inconvenience you experienced with the toll charges. We understand how frustrating this situation must be. Unfortunately, in rare cases, cars on a transport trailer may be charged incorrectly. In most cases this can be disputed with your Bill of Lading (BOL). We encourage you to contact the toll company and present your BOL, along with your order confirmation for us. If you need further assistance, please feel free to contact us.
Reviewed Dec. 3, 2024
Overall experience was very positive, with clear communication of vehicle pickup and drop off dates, and a very simple process. Only minor issue I would note was that my car was on the first deck, underneath another vehicle that was dripping oil, so I had to pay for a proper detailing to ensure the residue was fully removed--a simple wash was insufficient.
Thank you for sharing your positive experience with us! We’re glad to hear that the communication and process were clear and easy. We apologize for the issue with the oil residue and understand how frustrating that must have been. We’ll be reviewing this internally to ensure that it doesn’t happen in the future.
We appreciate your feedback and look forward to serving you again!
Reviewed Dec. 3, 2024
I was very happy with the enclosed trailer transportation services for a car that needed to go from California to Illinois. The phone dispatch rep answered all of my questions. The driver kept me informed of the schedule and progress. It was a white glove treatment for a first time customer. I have already recommended Montway to others.
Thank you for your wonderful feedback! We're thrilled to hear that your first experience with Montway exceeded your expectations, and that our team provided the white-glove treatment you deserve. We appreciate your recommendation and look forward to assisting you and others in the future!
Reviewed Dec. 3, 2024
Great service for years! Many times, cross country. Nearly always on time within outer parameters, Communication is excellent, before and after pickup. Drivers professional. Looking forward to scheduling for this coming spring. Drivers are motivated, good customer manners. Car left in good condition on all occasions. Overall very satisfied. See you next year, Happy holidays!
Thank you for your continued trust in Montway and for the fantastic feedback! We’re thrilled to hear that our service has consistently met your expectations, and we truly appreciate your loyalty. We look forward to assisting you again this spring!
Happy holidays, and see you next year!
Reviewed Dec. 3, 2024
but that was quickly resolved. The biggest problem was the communication issue. In general everyone was very friendly and very helpful. I would definitely use this company again if needed.
Thank you for sharing your feedback. We’re glad to hear that the issue with delivery arrangements was quickly resolved, and that our team was friendly and helpful. We apologize for the communication difficulties with the driver and understand how important clear communication is. We’ll work to ensure this is addressed moving forward.
We appreciate your feedback and would be happy to assist you again in the future!
Reviewed Dec. 3, 2024
My vehicle was picked up on time and arrived on time. Price was the same as I was quoted. Vehicle arrived in perfect condition. Driver was courteous and knowledgeable. I would highly recommend Montway Auto Transport and will definitely be using Montway again, for my transport back to Texas. Great service.
Thank you for your fantastic review! We're thrilled to hear that your vehicle was picked up and delivered on time, in perfect condition, and that our driver provided excellent service. We truly appreciate your recommendation and look forward to assisting you with your transport back to Texas!
Reviewed Dec. 3, 2024
This was my second time using Montway and just as the first time, they exceeded expectations! Driver was diligent, and careful loading my three vehicles and delivering them. Delivery was as promised and the price was more reasonable than other quotes I'd gotten. I would highly recommend Montway to anyone looking to have their vehicle(s) transported! Thank you team.
Thank you for your continued trust in Montway! We’re so glad to hear that we exceeded your expectations once again and that you were happy with our service and pricing. We appreciate your recommendation and look forward to assisting you again!
Reviewed Dec. 3, 2024
Very professional service. My vehicle was picked up in Spokane and delivered within three weeks to my new home in North Carolina. Would definitely recommend Montway Transport. They kept me informed from time of pickup until delivery. Thank you so much Montway Transport for the excellent service and care of my vehicle.
Thank you for your kind feedback! We're glad to hear that your vehicle was delivered safely and on time, and that you were kept informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
The driver is so nice. I Zelle $$$ to the drive account. The driver delivered my car to my front door garage. I am not at home at that time. The driver contact me and sent with the picture of my car. Price kind of a bit higher than other companies. Overall Montway is a trustable auto transport.
Thank you for your feedback! We’re glad to hear that the driver provided great service and that your car was delivered safely to your doorstep. We appreciate your trust in Montway and will continue to work hard to maintain that trust.
We look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
Great communication every step of the way. Pickup was exactly on schedule and drop off was very quick. Driver was excellent with a great customer service attitude. I felt that my car was in safe hands the entire time and the price was very reasonable. I was very happy with the experience and would recommend it to others.
Thank you for your wonderful feedback! We're thrilled to hear that you were happy with the communication, timely pickup and delivery, and the excellent service from our driver. Your satisfaction and recommendation mean a lot to us, and we look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
I have used this company about 4 times and has recommended that to friends of mine and they were very happy with them. I would highly recommend them to anyone. They were very accommodating, friendly, and were very supportive and treated my car and truck as if it were their own.
Thank you for your continued trust in Montway! We’re thrilled to hear that you and your friends have had great experiences with our team. We take pride in treating every vehicle with the utmost care and are grateful for your recommendation.
We look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
The pricing was transparent and the booking process was very easy. The driver contacted us to alert us he was caught in bad traffic and kept us informed of the ETA. Pickup was easy and he was friendly and professional. On the receiving side our son was very pleased with the service he received and was extremely complimentary about Wolesyn, the Driver.
Thank you for your kind feedback! We’re glad to hear that the booking process was easy and that the driver kept you informed throughout the journey. We’ll be sure to pass along your compliments to Wolesyn. We appreciate your trust in Montway and look forward to assisting you again in the future!
Reviewed Nov. 24, 2024
My experience with Montway Auto Transport was exceptional. What really stood out was their consistent communication; they kept me informed at all times, which was incredibly reassuring. The transport cost was exactly as quoted, and the delivery even met the expected timeline, which put my mind at ease concerning the security of my vehicle. Talking about the personnel, both the dispatcher and driver deserve special recognition for their responsiveness and accountability. This hands-on approach made me feel safe, confident, and satisfied with their service. Although transport services rarely feel inexpensive, Montway Auto Transport's pricing was in line with my past experiences. The condition of the vehicle upon arrival was perfect as well, reinforcing my trust in their comprehensive scheduling and pricing transparency.
Thank you for your detailed and thoughtful review! We’re so pleased to hear that our communication, pricing transparency, and the professionalism of our team met your expectations. It’s great to know that your vehicle arrived in perfect condition and that you felt confident throughout the process. Your trust means a lot to us, and we appreciate you choosing Montway Auto Transport. We're here anytime you need us!
Reviewed Nov. 24, 2024
My experience with Montway Auto Transporters was guided by their excellent track record with the military, which reassured me of their quality service. My interactions with their customer service were a bit stressful, though. They couldn't confirm the pickup date until the very end, which was concerning since I needed to make plane reservations. This left me uncertain up until a couple of days before my trip. As for the quote, lack of prior experience in shipping a car made it challenging to assess its competitiveness.
Despite this, the quality of service was satisfactory, highlighted by the impressive 2.5 days it took for my car to be transported across the country. Overall, my needs were met and I found the speed of delivery remarkable.
Thank you for sharing your experience. We’re glad to hear that the quality of service and the speed of delivery met your expectations. We understand the stress of coordinating travel and apologize for any uncertainty with the pickup date. Your feedback helps us improve, and we’ll work on providing more clarity in the scheduling process. We appreciate you choosing Montway and are here if you need us again!
Reviewed Nov. 24, 2024
I recently had the opportunity to work with Montway Auto Transport when I needed to ship a car I purchased from the mainland to the island. I chose Montway after reading reviews online and I have to say, my experience was excellent.
The customer service was impressive. Everything they promised, from pick up to delivery dates, was fulfilled exactly as communicated. I found the entire process to be very straightforward, particularly the pick-up and drop-off, which happened on time.
When it comes to pricing, I feel the quote I received was fair, and I would gladly recommend Montway to friends if they asked about my experience. Both the overall service and customer interaction I experienced with Montway Auto Transport deserves recognition.
Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Montway was excellent, from the timely pickup and delivery to the straightforward process. We’re also glad the pricing felt fair and that our customer service met your expectations. Your recommendation means a lot to us, and we’re here to help whenever you need us again!
Reviewed Nov. 24, 2024
I recently used Montway Auto Transport after researching top moving companies online. Montway stood out with strong ratings and competitive pricing, offering me a quote that was lower than other companies I considered. I was transporting my car across the country and was impressed with the swift and seamless process. The driver communicated effectively through text and delivered the car just a few days after pick-up. I found the entire process straightforward.
I recently used Montway Auto Transport after researching top moving companies online. Montway stood out with strong ratings and competitive pricing, offering me a quote that was lower than other companies I considered. I was transporting my car across the country and was impressed with the swift and seamless process. The driver communicated effectively through text and delivered the car just a few days after pick-up. I found the entire process straightforward.
Reviewed Nov. 24, 2024
I used Montway Auto Transport for moving my vehicle, mainly because they were the first company to show up in my search. I didn't research other companies and chose them outright. Our customer service experience with Montway was positive—they quoted me a fair price, and I even received a discount for one of my routes. My vehicle was picked up and delivered in Florida as promised and everything arrived in perfect condition.
Montway acted as a broker, coordinating with another Massachusetts-based company for the transport, and the arrangement was hassle-free. Overall, I rate Montway Auto Transport highly and plan to contact them for future services.
Thank you for your review! We're delighted to hear that your experience with Montway was positive and that your vehicle arrived safely and on time. We appreciate your trust in us and are glad we could provide a hassle-free transport experience. We look forward to assisting you with future services!
Reviewed Nov. 23, 2024
I looked up Montway online and saw they have good reviews. Setting up my vehicle transport from Tennessee to California, about 2000 miles, went smoothly. Communication with the driver was pretty good; he let me know about some delays in advance. Overall, the process with Montway was excellent.
Thank you for sharing your experience! We’re glad to hear that your vehicle transport went smoothly and that communication with the driver was clear. We appreciate your positive feedback and are here to assist you whenever you need us again!
Reviewed Nov. 23, 2024
Montway was a good recommendation from a neighbor. The process of setting up the transport was seamless, and I found the transport organizer very easy to work with. For a 1200-mile trip that took three days, everything went smoothly.
During both the pickup and drop off, I coordinated with the driver and chose accessible locations, ensuring there was ample room. The driver knew his truck fully and how to protect my vehicle — he was both professional and communicative, informing me half an hour before arriving at the drop-off point. Although he could have driven it right to my house, I preferred meeting in a more public area.
When my vehicle arrived, its condition was excellent – it just needed a wash, but there were no dings or scratches. Overall, I highly recommend using Montway.
Thank you for your detailed review! We're so glad to hear that your transport experience went smoothly and that the driver provided excellent service. It’s great to know your vehicle arrived in great condition and that our communication met your expectations. We truly appreciate your recommendation and are here to assist you anytime!
Reviewed Nov. 23, 2024
I chose Montway Auto Transport because I liked their online reviews the best. The customer service was impressive, as the representatives were quite nice, and the quote they gave was reasonable. The drivers who picked up and delivered my vehicle were professional and very nice, making the whole experience positive.
I was most impressed by how swiftly and efficiently my car was transported. Everything was managed smoothly, and everyone I dealt with was pleasant. Ultimately, my vehicle arrived on time, and the experience was overall good.
Price-wise, I transported two cars across the country, and it was definitely a cost-effective option compared to packing them in a pod, so I felt the price was reasonable. Though I didn't track the delivery via their website, keeping in touch with the driver was sufficient. I truly had no major complaints and gave them the highest recommendations in terms of service, pricing, and delivery quality.
Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, professionalism, and efficiency exceeded your expectations. It’s great to know your cars arrived on time and in good condition, and that the pricing felt reasonable. We appreciate your high recommendation and look forward to assisting you again in the future!
Reviewed Nov. 23, 2024
I used Montway Auto Transport to relocate my son's vehicle to Tempe, Arizona, and had a great experience. They ranked among the top on Google reviews and their price was highly competitive. They initiated contact by email and followed up with a call to discuss the details. I arranged the transport about 6-8 weeks in advance. I paid a deposit then they sent me regular email updates after that. They were clear about the fact that until a driver was assigned, there wouldn't be any additional communication. I appreciated the flexibility they provided, allowing me to switch to a credit card payment later on.
Approximately three or four days before the transport date, they touched base to confirm where to drop off the car. The whole transport only took around 3-4 days, even arriving earlier than anticipated. The condition of the car was excellent upon arrival, and they delivered it right to our specified location at a hotel, making even the key hand-off and parking pass arrangement seamless. The service was efficient and went smoothly beyond expectation. Overall, Montway Auto Transport did an amazing job.
Thank you for your thoughtful review! We’re delighted to hear that your experience relocating your son’s vehicle to Tempe was seamless and efficient. It’s great to know our communication, flexibility, and timely delivery exceeded your expectations. We’re glad the vehicle arrived in excellent condition and appreciate your trust in us. We look forward to assisting you again in the future!
Reviewed Nov. 23, 2024
I needed a transport service because my husband owns a classic car that he was taking to a car show in Fredericksburg, Texas. I found Montway Transport Service by doing an internet search and contacting several different carriers. I chose Montway because of their reasonable pricing and, more importantly, their experience and ability to answer my questions satisfactorily. Unlike other companies, it felt consistent, transparent, and didn't resort to bait-and-switch tactics. Montway had excellent online reviews, which also influenced my choice.
I handled the set-up predominantly online, with support from chat features. The representatives were very polite and responsive—even to questions that might have seemed trivial. The drop-off could have been tricky because we’re in a cul-de-sac in a somewhat rural neighborhood with narrow roads. However, the driver was considerate, ensuring they avoided our driveway and didn't block our neighbor's access. They meticulously inspected the vehicle upon arrival, wiped it down, and ensured everything was satisfactory. It was an exceptional experience.
I would whole-heartedly recommend Montway to anyone needing transport—essentially advising them to skip considering other services.
Thank you for sharing your feedback! We’re thrilled to hear about your exceptional experience with Montway Auto Transport. It’s wonderful to know our transparency, expertise, and customer-first approach stood out to you.
We’re especially glad our driver accommodated your cul-de-sac location while ensuring a smooth and professional delivery. Attention to detail, like meticulous inspections and respecting your neighborhood, is what we strive for.
Your recommendation means the world to us, and we’d be honored to assist with any future transport needs. Best wishes for continued success at car shows!
Reviewed Nov. 22, 2024
I recently used Montway Auto Transport to move my vehicles from New Hampshire to Florida and was extremely satisfied with the service. A friend recommended them to me, and from the start, their customer service impressed me. They were very obliging, took their time listening to my needs, and never rushed me during phone calls. The team remained professional, followed up on details, and promptly returned calls, which I appreciated greatly.
The quote they provided was excellent and matched the final cost. As for the delivery, I couldn't have asked for a smoother experience. The driver maintained perfect conditions while transporting the cars and was punctual, staying in contact to provide updates about arrival times.
Thank you for sharing your experience! We’re thrilled to hear you were satisfied with Montway’s service and our team’s attentiveness and professionalism. It’s great that the process was smooth, with accurate pricing, punctual delivery, and excellent care for your vehicles.
We appreciate your trust and are here for any future transport needs!
Reviewed Nov. 10, 2024
I decided to use Montway Auto Transport because a friend recommended it to me. I was moving from one state to another and needed their auto transport service. My initial interactions with their customer service involved asking for a quote, which I found reasonable, and arranging the transport. The drivers who picked up and delivered my vehicle were nice, and I was particularly impressed with the quick transport time.
Thank you for sharing your experience! We're glad to hear that the recommendation from your friend worked out well, and that our customer service and drivers met your expectations. It's great to know the transport was quick and smooth. We appreciate your trust in Montway and look forward to serving you again in the future!
Reviewed Nov. 7, 2024
I recently used Montway Auto Transport, having had a good experience with them previously. Initially, arranging for a quote was tedious because even after completing the process online, I still needed to have a full phone conversation. Unfortunately, this time around, my experience was notably negative.
I paid for a premium service intended to transport my brand new car door-to-door. Instead, a tow truck was used that damaged the car before taking it to their shipping center for long-haul transport. The long-haul driver was kind and pointed out the damages, which I appreciated, but missing the guaranteed pickup window and causing damage to my new car was frustrating. They did refund the premium service charge, but it didn't make up for the disappointment.
They offered an insurance settlement, however, I’m reluctant to have a new car dismantled to fix scratches. Although I received some compensation, I am still displeased with the outcome. I wouldn't use any shipping company again for a new car, nor would I voluntarily use one for any vehicle, though I don't think Montway is necessarily worse than other companies—they all seem problematic.
In summary, my ratings for Montway are as follows:
- Overall Experience: 2 stars- Price: 1 star
- Customer Service: 2 stars
- Online Tools and Website: 2 stars
- Vehicle Delivery: 3 stars
Despite my dissatisfaction, I understand Montway might not be worse than other auto transport companies, reflecting perhaps an industry-wide issue.
Thank you for sharing your honest feedback. We sincerely regret that your recent experience with Montway Auto Transport did not meet expectations, especially after a positive prior interaction. We understand the frustration caused by the damage to your new car, the missed pickup window, and the challenges surrounding the insurance settlement.
While we’re glad our team refunded the premium charge and provided compensation, we understand it doesn’t fully resolve the disappointment. Your insights are invaluable, and we’ll use them to improve our processes and better serve our customers in the future. If you have further concerns, we’re here to assist.
Reviewed Nov. 7, 2024
I recently used Montway Auto Transport to move cars from New York City to Florida and had a mixed experience. Initially, I chose them out of three options due to their availability. However, setting up the transport was confusing, especially since I needed two separate trips: one car from New Jersey to Florida and another from Florida to New Jersey. There was constant back and forth with the office about booking these trips.
Eventually, after numerous calls, they organized two separate drivers for the jobs. The first pick-up involved transporting a Porsche from Rockaway, New Jersey, to Naples, Florida, and the second from Florida back to New Jersey. The trouble was that the Florida location could only handle one car at a time, leading to delays. The second driver came two days after the first, but this was an office scheduling issue, not the drivers' fault.
Both drivers were excellent; their loading and inspection of the vehicles were perfectly executed. The trouble really lay with the corporate office's phone support. In terms of scheduling, it took about three or four days for each delivery, which was acceptable. There were no differences between the quoted price and the final price.
If I were to recommend Montway, I'd say they're suitable for single vehicle shipments but there's room for improvement with round trips and office coordination. Despite the challenges, the drivers themselves were fantastic.
Thank you for sharing your experience and for your valuable feedback. We’re glad to hear that the drivers provided excellent service and handled the vehicle transports with care. We apologize for the confusion and delays caused by the scheduling and coordination on our end, and we appreciate your patience throughout the process. Your comments will help us improve our communication and logistics for future shipments. We appreciate your recommendation and look forward to serving you again under smoother circumstances.
Reviewed Nov. 7, 2024
I initially chose Montway Auto Transport after discovering them online when I needed to move a car from Florida to Vermont. I compared a few companies and decided on Montway due to their referrals. Setting up transport was typically mixed. We have homes in both Florida and Vermont, and since we travel with six dogs in an RV, we preferred to ship an extra car. We had used Montway for three years, but this last experience wasn't great. We were scheduled to leave a week before Labor Day, but there was a delay in assigning a driver, which resulted in postponing our trip by two weeks. The car eventually arrived, but this delay impacted our plans significantly.
The actual process of arranging the transport could have been smoother if they'd offered a guaranteed pickup and delivery service back then. I prefer seeing the car off myself but can manage without it for a few days upon arrival. However, last year, the car battery was dead upon arrival, and they couldn’t open the hood, which was an inconvenience.
The pickup itself was straightforward. They couldn’t come directly to our residence due to low-hanging trees but meeting at a nearby location was convenient and went smoothly. The pricing was accurate and matched the quote we received, and we settled the payment once a driver was assigned. The service was generally good, but past issues slightly marred my satisfaction.
Also, the vehicle condition at arrival was affected by issues like the dead battery and the SunPass charges that went through during transport. For improvements, I’d suggest informing customers about potential issues like removing toll passes before transport. Despite the hiccups, the service was reasonable, and I’d consider using them again.
Thank you for sharing your detailed experience. We’re sorry to hear that the recent transport didn’t go as smoothly as your previous ones, and we understand how frustrating the delay and other issues were. We truly appreciate your loyalty over the years and will take your feedback into account to improve our scheduling and service consistency. It’s great to hear that, despite these challenges, the pickup and overall pricing were to your satisfaction. We’ll work on making the process smoother for future shipments and hope to earn back your full trust. Thank you again for your continued support.
Reviewed Nov. 7, 2024
I shipped my car from Colorado to South Carolina August 2024. Montway Auto Transport did exactly what they said they would do for me; I had talked to other companies about shipping my car, but they could not deliver for me in a timely manner. Montway picked up on time and deliver on time without any incident. If I ever have to ship a car again, I definitely would use Montway without any hesitation!
Thank you for your feedback! We’re thrilled to hear that your experience with Montway was smooth and timely. We strive to meet our customers' expectations, and it’s great to know we were able to deliver on both pickup and delivery. We appreciate your trust and would be happy to assist you again whenever you need auto transport in the future!
Reviewed Nov. 7, 2024
I was relocating and I was referred by another person. I wanted to use someone that somebody already used. The transport covered about nine hours, and although it was scheduled to take 3 to 5 days, the driver transported it straight through, which was fantastic.
Setting up the transport with Montway was straightforward and simple. The customer service was extremely detailed, explaining exactly what was needed for both the pick-up and drop-off locations. They were very flexible, allowing me to change the pick-up location even two weeks in advance. The representative demonstrated great knowledge and expertise.
The quote I received initially did change slightly when I updated my pick-up location, increasing by about $50. It was necessary to pay a deposit at pick-up, with the remaining balance due upon delivery in cash. Overall, I was very satisfied with the service.
Thank you for sharing your experience! We're glad to hear that Montway made your relocation process smooth and stress-free. It’s great that the transport went directly through, and we’re happy our customer service team was able to accommodate your needs with flexibility and clarity. We strive to keep things simple and transparent, and we appreciate your feedback on the entire process. If you need our services again in the future, don’t hesitate to reach out! Safe travels!
Reviewed Nov. 7, 2024
I used Montway Auto Transport recently, and my experience was positive. I chose them based on a Google search and reasonable pricing, comparing about three quotes before deciding. Setting up the service was straightforward with a phone call.
The drivers were punctual and effective, and I was pleasantly surprised when my vehicle was delivered a day earlier than promised. The cost was reasonable for the quality of service provided. I didn't have any negative comments or suggestions for improvement. Overall, I was very satisfied with Montway Auto Transport.
Thank you for sharing your positive experience! We're thrilled to hear that the service met your expectations and that everything went smoothly, including the early delivery. We aim to provide reliable and efficient service, and it’s great to know that you were satisfied with both the pricing and the quality of transport. If you ever need to transport another vehicle, we’d be happy to assist you again!
Reviewed Nov. 7, 2024
I used Montway Auto Transport to ship my Mercedes Benz over 1,000 miles. I chose them because of their high rating on Google. Setting up the transport with their customer service was a positive experience, and I found their quote reasonable with no changes in the final cost.
The interaction with the driver was also positive, and the transport took four days, although this was a bit longer than I expected and cost me an extra day with a rental car. I did not have any issues meeting the driver at the designated location.
Thank you for sharing your experience with Montway Auto Transport. We’re glad to hear that the process went smoothly and that you were satisfied with the customer service and the final cost. We apologize for the extra day of wait time, and we understand how that can be inconvenient. If you ever need to ship another vehicle, we’ll strive to meet your expectations on timing and provide the same level of service.
Reviewed Nov. 7, 2024
Picking up of car in Florida. My part of this was the car being delivered. (Delivered on 9/9/24) no problem, it was perfect. The problem was the picking up of the car, this was to be on 9/6/24. The man took a day off, but you did not pick up till 9/7/24. I think this was very unfair to him. That is my take on this matter.
Thank you for your feedback. We apologize for the delay in the pick-up process and understand your frustration. We strive to ensure timely and reliable service. In auto logistics, schedule changes can occur for a wide variety of reasons. Please note that the pickup date was estimated for 9/6, not guaranteed. We're glad to hear the delivery went smoothly, and we appreciate your understanding of the situation. If you have any further concerns, please don't hesitate to reach out.
Reviewed Nov. 7, 2024
My enclosed transport Nashville, TN to Fairfield, CT was on schedule, good value, with good communication throughout the process. One glitch; pickup delayed half a day due to lift gate failure to operate. All else as promised.
Thank you for your feedback! We're glad to hear that your transport from Nashville to Fairfield went smoothly overall and that the communication met your expectations. We apologize for the delay caused by the lift gate issue, and we appreciate your understanding. If you need assistance with anything else or have more feedback, feel free to reach out!
Reviewed Nov. 6, 2024
They were extremely communicative and punctual with their deliveries. Both drivers taking great care and attention to providing great, professional service. I would use them again and recommend them to anyone needing a great transport company. Thanks to Montway for providing great, professional service. Both vehicles were done across multiple states.
Thank you for sharing your positive experience! We're thrilled to hear that both drivers provided professional service and took great care with your vehicles across multiple states. We truly appreciate your trust in Montway Auto Transport and your recommendation. If you ever need transport services again, don't hesitate to reach out!
Reviewed Nov. 6, 2024
Transported Car from Austin to Tucson. Great customer service getting the booking. Fair price, really competitive. Easy to schedule and good availability for the time that I needed. Truck came on time to pick up car and delivered it without issues. I will recommend it to a friend. I will use it in a future for my other vehicles.
Thank you for sharing your experience! We're glad to hear that Montway provided you with great customer service, fair pricing, and timely delivery. Your satisfaction is important to us, and we truly appreciate your recommendation. We look forward to assisting you with future vehicle transports.
Reviewed Nov. 6, 2024
Montway transported my little 1941 Bantam Coupe from Glendale Arizona to Ferndale Washington without a single problem. They picked up the vehicle on time and notified the seller when they would arrive and met that commitment. They me in the loop as to when the car would arrive and notified me a day before the car would arrive and advised me of the arrival 20 minutes before the actual arrival. I can not think of a better outcome on any phase of the transportation. I would HIGHLY recommend Montway Transport to all my friends and anyone interested in transporting a vehicle. They did an OUTSTANDING job.
Thank you for sharing your positive experience! We’re thrilled to hear that Montway provided exceptional service with the transport of your 1941 Bantam Coupe. It's great to know that everything went smoothly from pickup to delivery, and we truly appreciate your recommendation. If you need our services again in the future, we'll be here to help!
Reviewed Nov. 6, 2024
My car was transported from northern New York on the Canadian border to Sarasota, Florida. I had only had the car for three months so was wanting it to be treated carefully… It was. I felt the transport driver treated my car as if it were his. He fell in love with it as I had.
It’s wonderful to hear that your car was treated with such care during its transport from northern New York to Sarasota! It sounds like the driver truly understood the importance of your vehicle and went above and beyond. Thank you for sharing your experience! If you need vehicle transport again, we’d be happy to help.
Reviewed Nov. 5, 2024
All steps in securing transport for my vehicle from Florida to Vermont were quick and easy. In addition, the cost was reasonable. One of the most outstanding aspects of the transaction was the interaction with the driver of the transport who was accurate, prompt, friendly and efficient. He delivered the vehicle exactly when he said he would and kept me informed of his progress. I highly recommend Montway.
It’s great to hear that your experience with Montway was smooth and efficient from start to finish! It sounds like the driver really made the process seamless by being communicative and reliable. Thank you for the recommendation, and we’re glad everything went well with your vehicle transport!
Reviewed Nov. 5, 2024
The first car shipped from Texas to Nevada was a 5 star experience! They picked it up on the first day, and it got there in 3 days. Super impressed. The second car was picked up 2 weeks later from Texas to Nevada. It was picked up on the last day promised, and delayed on arrival due to weather. The driver was not communicating with us and we had to continually call for updates. Not impressed, but the car arrived undamaged.
It’s great to hear that your first experience with Montway went smoothly, with timely pickup and delivery! However, I can understand your frustration with the second transport, especially regarding the lack of communication. Weather delays can be unpredictable, but staying informed is key. It’s good to hear that the car arrived safely in the end, though. Thank you for sharing both sides of your experience—it helps us understand how things went for you overall!
Reviewed Nov. 5, 2024
From beginning to end the process was easy, the transport company did a fine job on delivery, and a fair price. Auto was delivered from NJ to CA without any problems. Highly recommended to use Montway Transport to ship your auto. Everybody involved with the transaction was transparent, well explained in what to expect.
Thank you for sharing your positive experience! It’s fantastic to hear that Montway made the entire process smooth, with clear communication and transparency from start to finish. Knowing that the transport from New Jersey to California went off without a hitch is exactly what we strive for. We’re glad you were satisfied with the price and delivery, and we appreciate the recommendation!
Reviewed Nov. 5, 2024
The company got us scheduled within the time window promised and the driver was very conscientious and delivered the car on time. I subtracted 1 star because our pick up was delayed until the next day. Also we had paid for top transport but the driver had not been informed. He did accommodate us.
Thank you for your feedback. We're glad to hear the driver was attentive and that the car arrived on time. We apologize for the delay and the miscommunication about the top transport option—this should not have been overlooked. We’ll work on enhancing communication to ensure all details are in place. We appreciate your input, which helps us improve!
Reviewed Nov. 5, 2024
It was easy to get signed up to transport my car. I was notified along the entire process on what was happening. The transport was courteous and professional. Thank for the great service. I would recommend Montway to anyone needing a car transported. The cost was reasonable and the breakdown of the cost factors was clear and complete.
Thank you for sharing your experience! We're pleased to hear that our straightforward sign-up process, clear communication, and professional transport service met your expectations. It’s great to know you found the cost reasonable and transparent. We appreciate your recommendation!
Reviewed Nov. 5, 2024
Montway communicated with me often to keep me informed of any changes in their schedule for pickup, and the man who delivered my car also communicated well with me. My car was in good condition at delivery. The price was clear from the beginning, and I could pay with my Visa credit card.
Thank you for your feedback! We're glad our communication kept you informed throughout the process and that the delivery met your expectations. It’s great to hear your car arrived in good condition and that you found our pricing clear and payment options convenient. We appreciate your trust in Montway!
Reviewed Nov. 5, 2024
I was very pleased with the services I received. I placed my order for pick on Wednesday and car arrived 2 days later. Fast delivery. The driver communicated with me when picking up vehicle and when he would be arriving. He accepted cash on delivery. And he made the drop off very convenient.
Thank you for sharing your experience! We're delighted to hear that the quick delivery and driver communication met your expectations, and that the drop-off process was convenient. Your satisfaction with our services is truly appreciated, and we’re here to help with any future needs.
Reviewed Nov. 5, 2024
Great communication. Driver was professional even when he had to take a 4 hour detour bc of forest fires. He didn’t complain and was kind. Car arrived on time and driver was easy to communicate with on the delivery end (not sure if same driver). Was sending a car to my daughter in college.
Thank you for your feedback! We're glad to hear the driver’s professionalism shone through, even with unexpected delays, and that communication was clear throughout. It’s great to know the car arrived on time for your daughter. We appreciate you choosing us for such an important transport!
Reviewed Nov. 5, 2024
I had a great experience with my delivery and driver. My vehicle was delivered as promised. The vehicle was intact and in great condition. There some mechanical problems with the driver's vehicle, but he made sure to keep communication throughout the delivery. This was a great experience and delivery service.
Thank you for sharing your experience! We're thrilled to hear your vehicle arrived as promised and in great condition. We appreciate your understanding regarding the driver’s mechanical issue and are glad communication was maintained throughout. Your positive feedback means a lot to us—thank you for choosing Montway!
Reviewed Nov. 5, 2024
We've used Montway multiple times and we are so pleased with their service! Sometimes the drivers don't speak English very well but they are always polite and try so hard to communicate effectively. The company is fast and the drivers are reliable. Chat/phone customer support is excellent, they get me to a live person almost immediately. Thank you for being an honest and safe company to ship our classic vehicles around the country!
Thank you for your continued trust in Montway Auto Transport! We’re thrilled to hear about your satisfaction with our reliable service, quick support, and polite drivers. We truly appreciate your understanding and are proud to help transport your classic vehicles safely across the country. Thank you for your kind words—we look forward to assisting you again!
Reviewed Nov. 1, 2024
I recently used Montway Auto Transport to move my car from Indiana to California. I had researched about five different transport companies before choosing Montway. Their positive reviews, competitive pricing, and excellent timing influenced my decision. The customer service was commendable, although I can't remember the representative's name, he handled everything smoothly.
I compared the quote with other companies and it was almost reasonable. It wasn’t too much and was within the limit. The quote I received at the beginning was accurate and remained the same at the end, without any surprises. Delivery was timely and my car arrived in perfect condition, including personal items stored in the trunk. Communication with the driver was good; he met me in a large parking lot a short drive from my home to load the vehicle.
In comparison to other companies, I found Montway to offer reasonable pricing for high-quality service. I would definitely recommend them and believe they should continue the good work they're doing. Overall, I'm satisfied with my experience.
Thank you for sharing your experience with Montway Auto Transport! We’re thrilled to hear our pricing, service quality, and timely delivery met your expectations. It’s great to know your car and personal items arrived safely, and the process was smooth from start to finish. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Oct. 31, 2024
I recently had a car transported for me by Montway Auto Transport and wanted to share my experience. I needed a transport service because I purchased a vehicle from out of state, which was several hours away. Initially, when I was deciding on a company, I chose Montway mainly because they had the most reviews when I did my online research. I didn't have any personal recommendations, so their strong online presence stood out.
Working with Montway was a positive experience despite some delays that were due to the dealership's mishaps, not Montway's fault. They were incredibly accommodating in adjusting the transport schedule multiple times due to these delays. I appreciated that Montway kept me informed at each step, letting me know the schedule and who would be handling the pickup.
The delivery process was exciting. Although it came late at night over a holiday weekend, the transporter reached out to confirm I was okay with the timing. I was worried about logistics because the transporter spoke no English, which was a bit challenging, but eventually, everything went smoothly. The vehicle arrived in perfect condition, even though it was late and dark. I had no issues with its state upon arrival when checked with a flashlight.
Considering the logistics and costs involved, hiring Montway made sense for me. Ultimately, I gave them five out of five stars because, although there were minor issues with communication, the service provided was worth the price. I would definitely recommend them to others in similar situations.
Thank you for your feedback! We’re glad Montway could accommodate the dealership's delays and keep you informed throughout. Despite the late-night delivery and language barrier, we’re thrilled your vehicle arrived in perfect condition. Your five-star review and recommendation mean so much—thank you for trusting us with your transport needs!
Reviewed Oct. 31, 2024
I needed a transport service to get my car from California to Maryland and found Montway Transport Service online. I only looked at one other company before choosing them. I drove the car to a nearby street that could accommodate the truck. The delivery was quick, made in just one day. The quote I received was accurate to the final price. Overall, the service worked well for me.
Thank you for choosing Montway Auto Transport! We’re glad to hear the process was smooth and that your delivery from California to Maryland was quick and efficient. It’s great to know the final price matched your quote and the service met your needs. We appreciate your feedback and look forward to assisting you again!
Reviewed Oct. 20, 2024
I recently used Montway Auto Transport for a cross-country move because we needed to transport a lot of our belongings using a moving truck and had no other way to transport my car. I learned about Montway from a friend and chose them because of their high ratings. I didn't even research other companies.
My experience with their customer service was exceptional. They were prompt in communication and kept me informed about my car's location and expected delivery time. I contacted them once, and someone responded right away, which is rare in customer service.
The pricing was surprisingly reasonable for such a long distance. I expected to pay more, but the quote was excellent. The best part was the patience they showed when I was late getting to the delivery point. They waited without any issues.
Overall, my car arrived intact, and the service exceeded my expectations. I would definitely recommend Montway Auto Transport.
Thank you for sharing your experience! We’re delighted to hear that our service exceeded your expectations and that our team was able to make your cross-country move smoother. It’s great to know our communication, patience, and reasonable pricing stood out during such an important transition. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Oct. 18, 2024
I shipped a car for my son using Montway Auto Transport. I don't have much personal experience with it as my son was the one who needed the car shipped to the East Coast, but I can share that the process seemed seamless from what I observed. Before choosing Montway, I researched two different companies and chose Montway because they were very responsive, replying right away.
I didn't communicate with any customer service representative over the phone, but there were multiple emails that kept us updated on where the car was. I thought the quote they provided was fair, and I was satisfied with the service received from Montway Auto Transport.
Thank you for sharing your feedback! We’re glad to hear that Montway’s responsiveness and regular updates made the process seamless for shipping your son’s car to the East Coast. It’s great to know you were satisfied with the fair pricing and overall service. We appreciate your trust in us and look forward to assisting you again in the future!
Reviewed Oct. 18, 2024
I was referred to Montway by a friend who couldn't handle my transport needs himself. The transport setup was seamless, with excellent communication from the company. The vehicle arrived safely, and there were no issues with the truck accessing my neighborhood. The quote provided was accurate with no hidden fees. I would highly recommend Montway to friends or family needing to transport a vehicle. Overall, I rate their customer service and pricing a five out of five.
Thank you so much for sharing your experience and the recommendation! We're thrilled to hear that everything went smoothly and met your expectations—from the communication to the safe delivery of your vehicle. Transparency and top-notch service are our priorities, and we’re glad it showed. Thanks again for choosing Montway!
Reviewed Oct. 18, 2024
I recently used Montway's transport service to move my granddaughter's car from Texas to Las Vegas. Initially, I chose another company, but they kept rescheduling. Montway was my second choice, and their communication made a great impression on me. Setting up the transport was straightforward online, and their customer service was excellent. Although I needed to reschedule twice due to timing conflicts, they were accommodating.
The driver who picked up the car was courteous, especially to my granddaughter who is a college student. He assisted her at the dorm and ensured that the vehicle could accommodate the allowed 100 pounds of items. When the car was delivered to my home, it was in perfect condition, and both the driver and I took pictures to confirm this.
I'd rate the overall experience as a 5 out of 5. The website was user-friendly, and while I wasn't sure how the prices compared to others, it fit my budget. For anyone needing to transport a college student's vehicle, I highly recommend Montway based on my positive experience with their customer service and driver.
Thank you for sharing your experience! We’re thrilled to hear Montway exceeded your expectations for transporting your granddaughter’s car from Texas to Las Vegas. It’s wonderful that our communication, flexibility, and courteous service made the process smooth.
We’re glad the car arrived in perfect condition and appreciate your detailed feedback about our user-friendly platform and fair pricing. Your recommendation means a lot to us—thank you for trusting Montway with such an important transport!
Reviewed Oct. 17, 2024
I recently used Montway for a vehicle transport service during my move from Florida to California. I didn't feel like driving for five days, so I opted for a transport service. I found Montway through a YouTube ad after Google searches, which led me to positive feedback about the company.
I called Montway, and after registering my request, they called back to gather details and provide a quote of $1,050. I asked for a $50 discount, which they granted, and we agreed on a $1,000 total. Montway fulfilled this promise without any issues.
During the pickup, the truck driver parked the nearest he could because the truck couldn't get into the apartment complex. Despite heavy rain, the driver was very helpful. He drove me back to my place after dropping off my car, which I appreciated greatly.
I'm really pleased with Montway's service. They stuck to the quoted price without any surprises, which is a rarity based on my experiences. I read that some companies promise low quotes initially but later increase them. Montway was reliable and honest, which made me feel comfortable paying a deposit.
Overall, I'd definitely recommend Montway. They've earned my trust by providing a service exactly as promised.
Thank you for sharing such a detailed review! We’re thrilled to hear Montway provided a smooth and honest experience for your cross-country move. From a fair and transparent quote to our driver’s helpfulness during pickup, it’s great to know that everything met your expectations. Reliability and trust are our top priorities, and we’re so glad you felt comfortable throughout the process. Thank you for choosing Montway, and for the recommendation! Safe travels!
Reviewed Oct. 17, 2024
I recently had a vehicle transported from Florida, and my daughter found Montway online due to their positive reviews. She handled the booking and payment through their website, which went smoothly overall. We did encounter a hiccup when the first driver arrived without notifying the dealership, resulting in a rescheduling. However, the issue was resolved quickly, and the new driver handled everything perfectly, delivering the car in great condition within a couple of days.
The price quoted to us was accurate, and there were no discrepancies with the final cost. Based on this experience, I would highly recommend Montway to friends or family needing vehicle transport.
Thank you for your feedback! We're glad to hear that despite the initial hiccup, everything was resolved smoothly, and the vehicle arrived in perfect condition. Providing an accurate quote and delivering reliable service are top priorities for us, so it's wonderful to know we met your expectations. Thanks for choosing Montway, and for the recommendation!
Reviewed Oct. 17, 2024
I chose Montway Auto Transport because I received a referral from my family, who had a positive experience with them. I needed an auto transport service because my daughter was moving across states, and the distance was too far for her to drive.
My experience with their customer service was straightforward. I was given a phone number by my family and contacted them, explaining where we needed the vehicle moved. They informed me that I didn't have to pay anything upfront to reserve a spot. Once a driver was assigned, I was to make a down payment, and the rest of the payment would be due upon delivery. The process was simple and easy to follow.
The price quoted to me seemed fair, and the service quality was excellent. The transporter was very flexible, accommodating several changes we had to make due to moving issues. They were extremely cooperative with timing, and overall, I was very satisfied.
I can't recall the driver's name, but he provided excellent service. He kept us informed about the car's location and was punctual, even after we made schedule adjustments. I would highly recommend Montway Auto Transport and would give them a five out of five.
Thank you for sharing your experience! We’re so glad to hear that the process was simple and flexible, and that our team was able to accommodate your schedule changes. It’s great to know the service met your expectations, and we truly appreciate your family's referral. Your feedback means a lot, and we’re thrilled to have earned your trust. Thank you for the 5-star rating and for recommending Montway!
Reviewed Oct. 17, 2024
I recently used Montway Auto Transport to move my daughter's car from Florida to Massachusetts. I did it all online. The driver who delivered the vehicle was very pleasant and personable, which I appreciated. While the pick-up was sooner than expected and the drop-off was later, it wasn’t a major issue. I felt that the price I paid was fair in relation to the quality of service received. Overall, I was very satisfied with the experience.
Thank you for sharing your experience! We’re happy to hear that the driver was pleasant and that you felt the price was fair for the service you received. While timing can sometimes vary, we’re glad to know it wasn’t a major issue for you. Thanks for choosing Montway Auto Transport, and we appreciate your positive feedback!
Reviewed Oct. 17, 2024
I used Montway Auto Transport to bring a car up from Florida, mainly due to their competitive pricing. The customer service was good and the communication was great, which was through email. They delivered exactly as promised. The pickup and delivery were smooth, with my car arriving on time right at my house, which was very convenient. The quote I received was very reasonable. Overall, I would highly recommend Montway to friends due to their great service. I'll definitely give them a five-star rating for the experience!
Thank you for the fantastic review! We’re thrilled to hear that you had a smooth experience with Montway, from great communication to timely delivery right to your doorstep. We appreciate your recommendation and the five-star rating. It’s always our goal to provide excellent service at competitive prices. Thanks for choosing us, and we look forward to serving you again in the future!
Reviewed Oct. 17, 2024
I chose Montway for transport service based on strong online recommendations, and I must say, my experience was excellent. The transport organizer was clear. The whole process took about five minutes. I told them what I wanted and they gave me a clear response. We've used them twice now and it was seamless each time. They scheduled the pick-up within the window we provided, and there were no issues.
Both the driver and the service were accommodating. The driver would call ahead and suggest pick-up points that worked well given the size of their truck, and we had no problem meeting them. The vehicle condition was fine; we made sure it was ready before pick-up, and it was in great shape upon return. I'm very satisfied with the service. I will definitely use them again next summer. They gave good service. Customer service and pricing were both excellent.
Thank you for the great feedback! We’re thrilled to hear that your experience with Montway was seamless both times. Clear communication, flexibility with pick-up, and ensuring your vehicle’s condition was maintained are key priorities for us. We’re so happy you were satisfied with the service and pricing. Looking forward to assisting you again next summer!
Reviewed Oct. 10, 2024
There were no surprises. Excellent communication skills by their customer service staff as well as the driver. I received updates throughout the process. The driver was very professional and thoroughly photographed my vehicle. He communicated well with the receiver of my vehicle. The vehicle showed up in excellent condition which was a concern of mine. No regrets and worries.
Thank you for the wonderful feedback! We’re glad to hear that everything went smoothly with no surprises, and that our communication and professionalism met your expectations. Ensuring your vehicle arrives in excellent condition is always a top priority. We appreciate your trust in us and are happy to know you had no regrets!
Reviewed Oct. 7, 2024
I would most definitely recommend Montway to anyone. The whole experience went smooth. I had to cancel two other car transports because they could never give me a date when my car would be picked up. I wish I would have went with Montway in the first place. Thank you to Alex our transport driver for being Awesome!
Thank you for your kind words and recommendation! We’re so glad to hear your experience with Montway was smooth and stress-free. We always strive to provide clear timelines and reliable service, and we’re thrilled Alex made a positive impact. We appreciate your trust in us and look forward to assisting you again in the future!
Reviewed Oct. 7, 2024
Montway explained each step of the vehicle transport process clearly. I had a few schedule constraints due to travel. Montway first made sure they understood those constraints, and arranged things so that everything happened, on both the pickup and delivery ends of the transport, exactly as they told me it would. The only surprise to me was how quickly the delivery was accomplished. I recommend them with no reservations and I would use them again.
Thank you for sharing your experience! We're so glad to hear that we were able to accommodate your scheduling needs and that everything went as promised. It's great to know the quick delivery was a pleasant surprise! We appreciate your recommendation and look forward to assisting you again in the future.
Reviewed Oct. 6, 2024
We bought a car in Montville, New York and I live in Washington State. The company we bought it from recommended Montway. We said to please give us someone that has a covered one, pretty good quality, and where we don't have to worry about the car getting any scratches or dents and he recommended them. The driver was awesome and was a very good communicator. He let us know that he was staying overnight and he would be in the place we were supposed to meet. Then, he called us the next morning saying he was an hour and a half out. We met him down there and it was absolutely great. We didn't have to worry about anything. The gentleman was very careful with the car and made sure we were happy before we left.
Thank you for sharing your experience! We’re thrilled to hear that the transport went smoothly and that the driver’s communication and care exceeded your expectations. We take pride in ensuring that vehicles arrive safely and without any damage. It’s great to know you felt confident and worry-free throughout the process. We appreciate your trust in Montway and look forward to assisting you again in the future!
Reviewed Oct. 3, 2024
There was a time when they couldn't pick up the car from the address indicated. Instead, they had my daughter drive all the way to a nearby Meijer. This was in the middle of the night, but the rep assured me that they were going to be there to pick up the car right away and send my daughter home right away. I explained to them that this was a young girl and I didn't want her out by herself in the middle of the night and middle of nowhere, and they were very helpful. The car was handed to us, paid the balance, and that was it. The price was very fair.
I appreciate the fact that the person who was handling the logistics, when the driver is gonna be there, where to go pick up your car, or where to drop off your car, was always picking up the phone. That was a big plus to me. If everybody picks up the phone, even if they tell me, "You're gonna have to drive a little bit further away from the pickup location," I'm okay with that because she and I are talking. But without anybody talking, if you're just talking to a phone or a recording, I hate that.
Thank you for your feedback! We’re glad our team could help in a challenging situation and provide clear communication throughout the process. We believe in being accessible and keeping our customers informed. We appreciate your trust in Montway and look forward to assisting you again!
Reviewed Oct. 3, 2024
My Montway driver was very responsive to texts and calls. He was on time to pick up the car. He answered my questions while the car was in transit. I was very happy with the experience and I will use Monty again. The price was fair and we got our car on time in great condition.
Thank you for the great feedback! We’re thrilled to hear that our driver provided excellent communication and that your car arrived on time and in great condition. We’re so glad you had a positive experience and look forward to serving you again in the future!
Reviewed Oct. 3, 2024
You did a great job on transport... The only issue I have is the rear window was broken.. It was fixed but the trim pieces, rubber around the window are missing and one strip is coming off.. Would like that to get taken care of.. I can replace them but would like your company to pay for them.. You can email me.. I have already recommended you to others. Thank You
Thank you for your feedback, and we’re glad to hear that overall, the transport went well. We apologize for the damage to your vehicle and understand your concern. Please reach out to our claims department via email, and they will assist you with the next steps. Thank you for choosing Montway!
Reviewed Oct. 3, 2024
Montway's reps were very professional. I used the chat to book the transport and it was easy. The pickup point was in Huntsville, Alabama and the delivery was in Lawrence, Michigan. They picked it up a day earlier than scheduled and they got it there in 24 hours. They were very quick. It was picked up from a family friend of mine's house because I was driving to my new home 1,000 miles away, so I wasn't going to be there for pickup. But she said that the driver was really good about it. Then, the vehicle arrived in the same condition as as when it was given to them. The cost was a little bit expensive, but the car made it here good and that's all that matters.
Thank you for your feedback! We’re glad to hear your vehicle arrived safely and on time. It’s great to know the pickup went smoothly, and we appreciate your understanding on the cost. Thanks for choosing Montway
Reviewed Oct. 3, 2024
My experience with Montway was very pleasant. The transport was from Boulder, Colorado to Richmond, Virginia. Everything worked out very well. I was very pleased with them. I would use them again and recommend them again.
Thank you for your kind words! We're thrilled to hear that your experience from Boulder to Richmond went smoothly. We appreciate your trust in us and are glad to know you'd use and recommend Montway again. Thanks for choosing us!
Reviewed Oct. 3, 2024
I always knew about Montway. I used them because I liked the third-party interaction that holds the driver accountable if they mess up. Setting the transport up was easy. I just did it over text messaging. And if I needed to talk to somebody, they would call back. It was a good experience. And then, the transporter messed up. He ran out of gas and my daughter had to drive an hour to go pick up her car. Luckily, her friend took her to do it. So, when I told them about it, they dropped the price by 150 bucks.
Thank you for sharing your experience! We're glad to hear that setting up the transport was easy and that our team was responsive. We apologize for the inconvenience caused by the transporter running out of gas, but we're happy we could make it right with a price adjustment. We appreciate your understanding and look forward to providing you with even better service next time!
Reviewed Oct. 3, 2024
Everything was good with Montway. The pricing was fair and the communication was good. I had a great experience.
Thank you for your feedback! We're glad to hear that you had a great experience with Montway, from fair pricing to clear communication. We appreciate your trust in us and look forward to assisting you again in the future!
Reviewed Oct. 3, 2024
My nephew said, "Try this other company." I didn't know the name of it. He gave me the phone number and it wound up being Montway Auto Transport, less expensive, and faster. They said, "Yeah, we could do that. When do you want it done?" The driver called me a total of five times. He called me the night before when he first got the job, asked me if I would like a call the following morning early when he was leaving to pick up the car down south. I said, "Sure, that's fine if you want to. I'm up early." He called me at 8:00 maybe and said he was on his way to pick up the car.
After he picked up the car, he asked me if I thought it would be okay if he dropped it off the following morning, told me it would be in a safe facility. I said, "Sure, no problem." He brought the car. He had a jump box because the car didn't start when he picked it up. He started the car, drove it up in my driveway, made sure the key worked. Above and beyond. The only problem I had was, in the beginning, Montway quoted me a closed carrier. It was a bit more money and I said, "Okay, I'll do it." When the driver called, he said although he picked up the job, he saw that I wanted a closed carrier and one was available, but not that same day. He could have that driver call me. He was so nice on the phone and explained everything so well, I went, "No, you can do it." I'm moving up into the Pennsylvania area. I'll use Montway again to move one or two cars based on what happens when I sell the house.
Thank you for sharing such a detailed review! We’re thrilled to hear that the experience exceeded your expectations, from the great communication to the driver going above and beyond. We understand the importance of flexibility, and we’re glad we could adjust the service to suit your needs. It’s wonderful to know you’ll consider us again for your future moves. Thanks for choosing Montway!
Reviewed Oct. 3, 2024
I talked to one of the men. He explained to me how it worked and somebody would call me. I went on trust that that was what would happen. I did not get a call. I had to call them back because I wasn't sure if it would happen. It was the first time I've done that. But I was impressed with the driver. I had already moved, and I was in Kentucky. I was going to have a friend meet the driver and open the door for him so we could get my car out of the garage. My house was empty. The movers had taken everything. The car sat in the garage. The driver called me and said he would be there at 11:00 p.m. I said, “I can't ask my friends to stay up till 11:00 p.m. to come over and meet you. If I give you the combination to the garage, can you open the garage and get the car out?” He said, “Yeah.” I said, “Take a picture after you do that where I can see that the garage door is down.” He did, and he sent it to me. He was very honest and good to do that. I wasn't impressed with the 11:00 p.m. pick-up time.
Thank you for your feedback. We apologize for the lack of follow-up communication and understand your frustration. However, we're glad to hear that the driver was professional, honest, and accommodating, especially with the unique situation of picking up the car. We appreciate your understanding and will work on improving our communication moving forward. Thank you for trusting Montway, and we look forward to serving you again in the future.
Reviewed Oct. 3, 2024
Montway Auto Transport's customer service guy sounded good and trustworthy. The price quote was reasonable. He communicated well back and forth, gave me a text message. There were some gaps in some information that I needed, he gave me a call back as soon as possible. It only took three weeks for my car to come. I was pleased. It was good communication all around. There was always communication as far as when they would come, calling me when my vehicle was shipped to Hawaii, where I need to pick it up at.
Thank you for your feedback! We're glad to hear that the communication was clear and that your car arrived in a timely manner. We always aim to keep our customers informed throughout the process, and it's great to know we met your expectations. Thanks for choosing Montway, and we appreciate your trust in us!
Reviewed Oct. 3, 2024
I booked with Roadrunner first and they canceled on me last minute. So I decided to try Montway and they came through very quickly for me. I would recommend them. The driver was very nice.
Thank you for sharing your experience! We’re so glad Montway could step in and provide a quick and reliable solution. It's great to hear that the driver was friendly and made the process smooth. We appreciate your recommendation and look forward to serving you again in the future!
Reviewed Oct. 2, 2024
Everything with them was super easy, and real easy transaction. The vehicle arrived in pristine condition.
Thank you for your feedback! We’re thrilled to hear that your experience with Montway was easy and seamless, and that your vehicle arrived in pristine condition. We appreciate your trust and look forward to assisting you again in the future!
Reviewed Oct. 2, 2024
The driver was good and I love him. He picked my car up that Friday when they said he would do it. He told me he was gonna bring it to me that Monday, and he did. I paid $1,200 for the transport, and the experience went well. I have other people who have been using Montway as well.
Thank you for sharing your positive experience! We're glad to hear the driver was dependable and kept you informed throughout the process. It’s great to know that the transport went smoothly and that your car arrived as promised. We truly appreciate your trust in Montway and are grateful that you and others continue to choose us for your transport needs!
Reviewed Oct. 2, 2024
Awesome experience using Montway! :) Thank you so much to the team and the driver for getting my car delivered safe and sound. I will say only negative feedback was that my initial reservation was cancelled with only about 12 hours notice and I had to follow up multiple times.
Thank you for your feedback! We’re glad your car was delivered safely and appreciate your kind words. We apologize for the reservation cancellation and the need for follow-up. Your input helps us improve, and we look forward to serving you again!
Reviewed Oct. 2, 2024
When I was traveling to take care of some property, I did a Florida to Virginia transport with Montway. I like that they have been in business for a long time and have good reviews. The quote was more than what I paid the year before, but that was to be expected. The driver had a problem, but he told me right away that there was a problem and kept in contact with me. The delivery was good.
Thank you for your feedback! We’re glad your transport went well and appreciate your understanding regarding the price change. It’s great to hear the driver kept you informed, and the delivery went smoothly. Thank you for choosing Montway!
Reviewed Oct. 2, 2024
Cars were in good condition. Cars came promptly. Driver of the BMW was very nice. Driver of the BMW that we had transported seemed very tired. The driver of the Kia was confused about where to bring the car and complained about the narrow street and was not really friendly.
Thank you for your feedback! We’re glad to hear the cars arrived in good condition and on time. We apologize for the experience with the driver. We appreciate your input and will ensure a better experience next time. Thank you for choosing Montway!
Reviewed Oct. 2, 2024
Great move. I would recommend this company to anyone. I moved one car, two trucks, and a motorcycle from Florida to New York. Pickup and delivery were on time as scheduled. Customer service was excellent. The crew loading and unloading my vehicles were courteous and professional. They treated my vehicles with care. Everything was delivered without a scratch.
Thank you for your feedback! We’re glad everything was delivered safely and on time, and that the customer service and crew were professional and courteous. We appreciate your recommendation and look forward to helping you again!
Reviewed Oct. 2, 2024
I needed to relocate a car from Boston to Charleston, South Carolina and it was scheduled to be done within five days. It ended up being within three days. So, it was within the period that Montway said and the quote was reasonable. It was a very good experience.
Thank you for sharing your experience! We’re glad to hear your car was delivered ahead of schedule and within the timeframe promised. It’s great to know you found the quote reasonable and the overall process smooth. We appreciate your trust and look forward to assisting you with any future transport needs!
Reviewed Oct. 2, 2024
The driver, who was courteous and amicable, provided detailed and transparent communication about the upcoming trip. He made sure to contact me as he approached the drop-off location. All in all, I felt completely at ease and well-informed throughout the entire transportation process, and I would wholeheartedly recommend it to my friends.
Thank you for your kind feedback! We’re delighted to hear that the driver’s courteous and clear communication made the process smooth and stress-free for you. Your recommendation means a lot to us, and we’re thrilled you felt well-informed and at ease. We’d be happy to assist you or your friends in the future!
Reviewed Oct. 2, 2024
My retirement hobby has been restoring German roadsters, and I found a BMW Z3 in Virginia. It was cheaper to transport than it was to fly out and drive back to Minnesota. I hired Montway and I was very pleased with the quote given what's happened to the price of everything else. I expected it to be higher than it was. They delivered the BMW Z3 on time in front of my house. This was the eighth car I had transported and I have used several other transports in the past. This is the third transport I've done with Montway and the three of them have been flawless, so I stayed with them. I also found that their prices were very competitive. There are cheaper services, but the quality would be way off.
Thank you for sharing your experience! It’s wonderful to hear about your hobby and your satisfaction with Montway’s service for transporting your BMW. We’re thrilled that our competitive pricing and consistent, high-quality service have earned your trust over multiple transports.
Your continued loyalty means a great deal to us, and we’re honored to support your passion for restoring German roadsters. We look forward to assisting with any future transport needs!
Reviewed Oct. 2, 2024
I moved from New Jersey to California and I wanted to bring my car as well. I looked at more than seven companies and chose Montway. They gave me the best price and told me they will pick up the car in one week and bring it in five days. They gave me detailed information and the schedule as well as the transport were very nice. Everything was on time.
Thank you for sharing your experience! We’re glad you chose Montway for your move. It’s great to hear our pricing, detailed communication, and timely service met your expectations. We appreciate your trust and look forward to assisting with any future transport needs!
Reviewed Oct. 2, 2024
I shipped a car and a truck with Montway when I moved from Seattle to Jackson, Mississippi. My buddy down here in Mississippi told me about Montway and that everybody else was gonna be way more expensive. I did my own research, and he was right. The only thing was I wanted to pay all with my credit card but the guy I talked to tried to get me to pay half-cash. I told them no and they took all payment by credit card. But when it was time for me to do my truck, they wouldn't accept the credit card. I didn't wanna pay cash the first time or the second time. That made it a hassle to get that much cash out. There should be an option to pay through a credit card and they should not ask me for half and half.
When I got a quote for the car and the truck, they were the same quote. But when we got the truck shipped, it went up a little bit. They said the truck's a little heavier. But that's not what they said for the first quote I got. But other than those, Montway is excellent. I got one more car to ship, and I'm gonna go through Montway again, but I ain't paying any cash this time.
Thank you for your detailed feedback! We're glad to hear that overall your experience with Montway was positive. We sincerely apologize for the confusion regarding payment options and the pricing for your truck shipment. We’ll take your comments into account to ensure clearer communication moving forward.
We appreciate your trust in us, and we look forward to assisting with your next shipment—no cash required!
Reviewed Oct. 2, 2024
We had a vehicle shipped when my son was moving from Boulder back to Boston. My sister-in-law had used Montway and we used them as well. Their customer service is excellent (and I don't say that lightly). There was someone who answered the phone and they got back to me in a timely manner when I had updates or questions. I'd use them Montway again.
Thank you for sharing your experience! We’re thrilled to hear that Montway's excellent customer service stood out during your son’s vehicle shipment from Boulder to Boston. It’s wonderful to know our team provided timely and helpful communication. We appreciate your trust and would be delighted to assist you again in the future!
Reviewed Oct. 1, 2024
Working with Montway was very easy. Their price was fair for a cross country shipment from PA to Seattle. Car arrived when promised and with no damage or issues. I would have given 5 stars except the first driver cancelled on the day the car was to be picked up. They quickly found another driver. Pick up was one day late due to this driver having mechanical issues. However, the communication was pretty good and I would recommend them. As stated on the website, they don’t guarantee a certain date for delivery so I was aware and prepared to be flexible with the dates.
Thank you for sharing your experience! We’re glad to hear you found Montway easy to work with and were satisfied with the pricing, communication, and safe delivery of your vehicle from Pennsylvania to Seattle. We apologize for the initial delays and appreciate your understanding and flexibility.
Your recommendation means a lot to us, and we’re committed to continually improving. We’d be happy to assist you with any future transport needs!
Reviewed Oct. 1, 2024
I am very happy with my experience with Montway Auto Transport. Pickup and delivery were on-time. In addition, very friendly and respectful. I highly recommend their services. My car made it from Ohio to California with no problems. No hidden additional fees or surprises. The transport driver was very friendly as well and answered all my questions and concerns.
Thank you for your kind words! We’re delighted to hear you had a great experience with Montway and that your car’s transport went smoothly. It’s wonderful that our team and driver provided timely service, clear communication, and respect throughout the process.
Your recommendation means a lot to us, and we’d be happy to assist you again in the future!
Reviewed Oct. 1, 2024
I recently moved from Michigan to Texas. I originally contacted another auto transporter but I was having trouble getting hold of the driver the day he supposed to pick up my car. I was concerned, so I cancelled their service. I contacted Montway, and they arranged for the transportation within a couple of hours, which was a big relief for me. There was a slight hiccup though. The truck that was supposed to pickup the car had some road trouble. So, it was a few hour late but didn't affect my plan much. Apart from that, everything else went very smoothly. The car was delivered on time as it is. The cost was also quite reasonable. A few word for the customer service. This was the first time I was using auto transport service, so obviously I was worried. I contacted the customer service several times with questions. But each time they provided excellent service to ease my worries. If anyone wishes to transport any vehicle, I would certainly recommend their service.
Thank you for sharing your experience! We’re thrilled Montway could step in quickly and provide reliable service for your move. While we regret the slight delay due to the truck issue, we’re glad it didn’t disrupt your plans and that the overall process went smoothly.
It’s wonderful to know our customer service team eased your worries and answered your questions during your first auto transport experience. Your recommendation means a lot to us, and we’d be happy to assist you again in the future!
Reviewed Oct. 1, 2024
Shipping my truck was the second time I used Montway and everything went so smooth and on time, this company is absolutely wonderful. The first time I used Montway they shipped my Cushman to my brother with no hassle and on time. Each time I used Montway the payment for shipping was so affordable compared to other companies. It was an no brainer.
Thank you for sharing your positive experiences with Montway! We’re thrilled to hear that both shipments went smoothly and on time. It’s great to know that our affordable pricing and reliable service continue to make Montway your go-to choice for vehicle transport.
We truly appreciate your trust and are always here to assist with any future shipping needs!
Reviewed Oct. 1, 2024
My car was delivered to the wrong address and left. My wife had to go out at night to try and find it. When she couldn't I called to get the driver to come back to where he dropped it off, pick it up and bring it to the correct address. He finally got to the correct location and verified by pictures that he was at the right place. There was no offer of a discount on the price or some kind of reimbursement for all this trouble well into the night.
We’re sorry to hear about your experience and appreciate your feedback. We’ll look into your concerns to make improvements. Please reach out to us directly at feedback@montway.com if you'd like to discuss this further.
Reviewed Oct. 1, 2024
Phil was outstanding and totally professional. We felt confident from the moment we turned the car over to him. He took great care to explain everything to us. He explained his experience to us and exactly how he was caring for our vehicle. Car arrived in perfect condition, and on time.
Thank you for your kind words! We’re thrilled to hear that Phil provided outstanding service and made you feel confident throughout the process. It’s great to know your car arrived in perfect condition and on time.
We appreciate your feedback and look forward to assisting you again in the future!
Reviewed Oct. 1, 2024
I was completely satisfied with this company, the driver that brought my car from California to Texas went above his duty to help me at the time when he pick up my car wonderful! I had my older mother with me and he helped me even called and Uber for me, Thanks.
Thank you for your kind words! We’re thrilled to hear our driver went above and beyond to assist you. Your satisfaction means the world to us.
We look forward to helping you again in the future. Safe travels!
Reviewed Oct. 1, 2024
The driver was on time and very careful with the cars and the delivery in Florida was actually early great job!! He called me when he arrived and the delivery was perfect. I highly recommend this company and the driver. They exceeded all my expectations. Do not hesitate to contact me for any further questions.
Thank you for your wonderful feedback! We’re delighted to hear that the driver exceeded your expectations with timely and careful service. Your recommendation means a lot to us.
If you ever need assistance again, don’t hesitate to reach out. Safe travels!
Reviewed Oct. 1, 2024
Need a car moved from FL to CT in an enclosed trailer. I called around but not only did this company give me a great price they also were easy to communicate with and gave me accurate information regarding time frame of pick up and delivery. They let me know when the transport was arriving with in 30 min. The car was video taped before and after to show no damage! I was really happy!
Thank you for sharing your experience! We’re thrilled to hear that our team provided excellent communication, accurate timelines, and a smooth enclosed transport for your vehicle. Ensuring your satisfaction and peace of mind is always our priority.
If you ever need assistance again, we’d be happy to help. Safe travels!
Reviewed Oct. 1, 2024
Customer service was out of this world! Delivery driver was topnotch! Give that man a raise!! My brother died and left me his truck. This vehicle is very important to me because it's all I have left of my brother. I must have called that driver 20 times in 24 hours but he was not one time disrespectful or irritated with me. He was very understanding and tried to get my truck here as fast as possible! Even as he arrived he was professional and courteous. Would recommend to everyone I know!
We’re so sorry for your loss, and we’re honored to have helped with such an important vehicle. It’s great to hear that our driver provided the care and professionalism you needed.
Thank you for your kind recommendation. If you need assistance again, we’re here for you.
Reviewed Sept. 19, 2024
My friend had used Montway before and referred me. I was moving to Florida, and the transport organizer was very good. I was informed, and the driver was very professional. It was a very hot day. He had to walk through the complex to come down to get the keys because I had foot surgery and couldn't walk up to the main road where it was parked. He came right to the door, got the vehicle, parked it right into my driveway and dropped the keys off. The price was the same as the quote, and there was no damage to my vehicle. It had road grime, but that's to be expected.
Thank you for sharing your positive experience! We’re so glad to hear that everything went smoothly, and that our driver went the extra mile to assist you during your recovery. We appreciate your trust and look forward to helping you again in the future.
Reviewed Sept. 15, 2024
The scheduling was good and the guys kept what they said they would do. The guy who was transporting the car was in touch and the transport was fantastic. The driver was extremely helpful when the car was here. From pick-up to delivery, it took a week at the most. Montway did an outstanding job. I would use them next time I transport a car.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 15, 2024
My experience with Montway went perfectly well. I was on base and I was looking through our military Facebook group and everyone on Facebook was all saying that Montway is the best one to go through. Their reps described everything to me. The driver didn't know English. We had to use a translator through his phone. So it was difficult, but we made it work. My vehicle's condition was the same as it was when I put it on the truck. As far as the cost, it was not too much and not too low, and then they did really well by getting there on time.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 15, 2024
The reps of Montway were knowledgeable, straight to the point, informative and they answered all my questions. Their quote was also fair, ‘cause I got a couple of different quotes from different companies. The pick-up and delivery went very smooth. We had to meet them at the delivery location, but that was due to the trees and everything on the neighborhood. The large truck could not pull in safely. But it wasn't far.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 15, 2024
I needed my car transported as I was going away for the summer and I chose Montway because two different friends of mine in two different states recommended them. There was no setup effort. They simply arrived when they said they would. They called me from the road and gave me advanced notice. And when they got here, they loaded the car onto the transport vehicle and drove it away. Then three days later, it arrived where I was going and my friend received it and paid them the balance. The trip back was the same thing. I would never hesitate to recommend Montway. They did a great job. I will be using them again next summer. They were responsive to my questions and concerns and gave me answers that made me comfortable. The promises were lived up to.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 14, 2024
The transport was from North Dakota to California and Montway delivered the car on the expected date. It took four days and the communication was good. The process was smooth and when we had questions, we could just call them and they would answer.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 14, 2024
I bought a totaled truck out of state and needed it transported from Florida to Ohio. I prepaid another company and it was hard to get ahold of them. They would also tell me, “Oh, it's getting picked up today.” “Oh, the driver didn't have a jump box and wasn't able to pick it up.” I said, “The driver doesn't have a jump box? You know you're picking up a totaled vehicle.” They said, “Well, it doesn't drive properly.” I said, “You're picking up a totaled vehicle. I've told you multiple times it was in a car accident.” They asked for an extra $150 to guarantee the truck would get picked up the next day too. After two weeks of trying to get them to pick up my truck and having storage fees on the truck that I bought, I finally said, “Look, this ain't gonna work.”
I'd heard some commercials on YouTube for Montway, so I gave them a shot and it ended up being a couple hundred dollars cheaper through them than it was gonna be through the other company. Montway did what they said they were gonna do and didn't jack me around like the other company. With Montway, it was all good. The reps would follow up with things. There were two different times when the truck that was gonna do the pickup fell through and they immediately let me know. As soon as they got a new carrier lined up, they let me know as well, and it was the same thing once my truck was picked up.
The driver called me a day before he delivered my truck, and from there, we communicated a couple of different times and all the way up until the delivery. He called me when he was half an hour away. I had my truck dropped off here to my work and it went well. Whenever I purchase another totaled vehicle again, Montway would be the first ones I’d call.
Thank you so much for sharing your experience! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 13, 2024
I chose Montway Auto Transport because I've used them several times. They give a reasonable quote. They give clear information on what the pickup and drop-off processes are. They were very thorough, took my information, knew the dates that I needed to pick up, and it worked out well. I've never had where the price changed on me once the vehicle was delivered. And they honor the timeframes that they establish when they take the order.
My recent transport was the exact day that Montway promised it. I flew home that next day. And the following day my vehicle was there. The driver got as close as he could get to my home, which fortunately for me was just a couple of blocks to a major street. He parked on the major street. I pulled up and brought my vehicle. And we did the inspection. I signed off on it, and walked home. He was polite and very professional. My vehicle was in the same condition as when he picked it up other than dust because it was an open truck.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
Scheduling with Montway was very easy and the man I talked to was wonderful. The transport was from coast to coast and they communicated with me. When they got closer, they communicated with my daughter where the car was going. The driver let us know where he was, what he was doing, and when he was expected. He even got there two days earlier than he was supposed to. If I ever have to send a car again, I'm calling them.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
Dealing with the people at Montway to get a quote was great and the drivers got everything that we needed done. So it was an easy experience. It was all very timely. But the date I had placed for when I wanted my car picked up was a different one. It was picked up several days later and a heads-up would have been nice.
Thank you for your review! We appreciate you taking the time to share with others, and hope to be of service in the future!
Reviewed Sept. 13, 2024
I needed to ship my truck from Utah to California and then, from California to Ohio. Montway had a fast response and they gave me a good price. The team showed up and loaded the truck, and it was a good experience. Then, I went to pick it up. Montway is a good company to work with.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
I used Montway for a transport from California to Miami, and everything was very good. The transport guy was excellent. It's a little bit expensive, but I had the best experience.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 13, 2024
Montway was a referral and I used them when I moved from the East Coast to the West Coast. They were good in the beginning. However, what they had quoted me was different from my final price. I was trying to get the person who stated all the numbers to me but they went MIA. They didn't answer the call. They blocked me. I told the lady and she made things a little bit better for me. Thankfully, the driver was very responsive to me and helped me out instead of going through Montway. I was dealing more with the driver than Montway. I found out they're separate companies, and I didn't realize that. I didn't have anyone that followed up with me with Montway. I could've just went directly with the moving company and saved myself $800.
Thank you for your review. Montway connects our customer with our network of thousands of carriers and we help coordinate the transport of your vehicle. Our services are clearly outline on our website and in the terms and conditions of your order. Once Montway connects you with a driver, communication can flow between the driver and the customer and we are here if needed, but the fastest updates will come directly from the driver. We hope to be of service again in the future, if you have any questions about the process, feel free to contact us!
Reviewed Sept. 12, 2024
Everything was spot on, what Montway said they were gonna charge me, and the driver was above what we expected. It was a good thing. The car was picked up in Carlsbad, California, and it was dropped off in Dillsboro, Indiana. The guy who picked the car up was excellent, and he did everything he was supposed to. There was room for two more cars and he was gonna keep my car on the back low so nothing got on it. Still, he was very fair.
The driver dropped the car off exactly like he said. He told me it'd take two days and it'd be in Dillsboro by noon. It was here right at that. I wasn't home when the car got delivered, but my son got it and he was tickled to death. When the car got home, there wasn't a scratch on it, and it wasn't even dirty. The driver took really good care of the car. I was very pleased with the service.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 12, 2024
Montway has been good at their matching with the drivers. I've used them close to 10 times and the experience has been smooth. They pick up and deliver on time.
Thank you for your review, and your repeat business! We appreciate you taking the time to let others know about your history with Montway! As you know, we're here and ready to help with your future moving needs!
Reviewed Sept. 11, 2024
Everything was emailed and kept up to date and all the info was provided. So it was all good. The quote that they gave me was good and very competitive. The driver sent me a text and gave an update on when he would arrive and when to meet him.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 11, 2024
Montway picked up on time and they delivered on the right spot. It was smooth. The quote was fine, too. They did two vehicles. The pickup point was in Olathe and the drop-off point was in Livermore. We had to drop the car to a spot and they did the paperwork. They checked the vehicle and took pictures, and the vehicle came in good condition. Overall, Montway is good. You can use the service for long-distance moving.
Thank you for your review! We appreciate your business and hope to be of service again in the future!
Reviewed Sept. 11, 2024
I called the local Porsche dealer here in Tucson and they recommended Montway. Their customer service was excellent. The vehicle arrived on time. The driver who brought it down was excellent too.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 11, 2024
Everything was okay in my experience with Montway. They have the fastest service and the price was okay. They're the best one out of the other companies I looked into. The driver was also nice. I told him I was busy and would not be home on Friday and we made a deal for Monday. He came exactly at the time he said he would.
Thank you for your 5-star review! We love receiving feedback like yours! Hope to be of service again in the future for your transportation needs.
Reviewed Sept. 11, 2024
We're happy with Montway. Initially, on the first trip, things were confusing. When the car was supposed to be picked up and delivered, things had changed dramatically. They did not adhere to the original agreement and understanding and I had to pay more to have the car picked up on the day that I wanted to, which made it more expensive. It left me out on a limb and required a couple of phone calls to get Montway to get things right. But I was extremely pleased by the the trucker that picked the car up. For the delivery, he called me several times during his route and delivered the car in an incredibly short time.
The second round, it was a little different. I like the trucker very much and they picked it up when it was supposed to be picked up. He was careful and very thorough. However, the delivery time was a little bit longer. It was picked up two days ago and since that time, I have no idea what's happening. I don't think it started its way down to the original destination. Instead of a two-day delivery, this could be a total of six days. Montway is a broker and their service depends upon the people that they deal with.
Hi Sherwin, thank you for your review. We are sorry to hear about the initial hiccup with your first shipment but glad to hear that the assigned driver made things a little better for you. Our teams will review the order and see where we can improve our process.
We've looked into your second shipment and it appears the vehicle was marked delivered on 9/12 for a total transit time of 4 business days. This route has an estimated transit time of 5-7 days so it seems it fell right in line with what was originally estimated. Montway is a broker, our website and terms explain that we provide a service of connection customers with our network of carriers so yes, sometimes we are at the mercy of driver availability in the marketplace. Montway has a vast network so we're usually able to recover quickly when issues arise and make sure your vehicle is moving on the right path to get to your final destination.
We're glad to see that everything worked out in the end and hope to be of service to you again in the future!
Reviewed Sept. 10, 2024
Montway Auto Transport is a very good service. I saw some places that were either cheaper or were a lot more expensive. Montway was right around the middle. So, I said, “Let me give them a shot.” I paid mid-range price, but I still got good service. And my car was taken care of. So, I'm satisfied. The reps were good people. They answered all my questions whenever I called. Also, the driver was a nice guy. The car was the same as when I left it to him.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
Montway Auto Transport explained the brokerage better to me than the other companies. Montway was straightforward and I'm a straight shooter kind of guy. Also, everything went how they said they would do. They picked up my mother's car and delivered it. No scratches. It was all good. My mother was happy.
Thank you so much for your review, David! We appreciate your understanding of the process and sharing your experience with others. We hope to be of service again in the future.
Reviewed Sept. 10, 2024
Montway Auto Transport's quote was reasonable, so we accepted it. Everything went according to schedule and very business-like.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
I had some special requirements and Montway was the only company that was willing to listen and help me out. The customer service was fantastic and the drivers were very courteous and friendly. They had good communication. I shipped two vehicles from Connecticut to South Carolina and I was happy with the quote. I was satisfied and I’d recommend Montway highly.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
The driver was very professional and nice, and the customer service was great. Both times I used Montway, the service was excellent. It was a very good purchase for us to move the car. I love Montway and I would use them whenever I need to ship a vehicle.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
I called Montway and gave the information on the car and worked out the details of the cost. When we closed on the car, they picked it up that day and it was delivered here the next day. Everything went smoothly. However, the driver didn't wanna bring it into the community. I met him at the front entrance, and they offloaded the car, and we drove it in. But the condition of the vehicle was fine and everything was good.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 10, 2024
I had such an easy experience with moving my car across the country. Montway took care of my car and answered all of my questions along the way. Pickup and drop off were convenient and they worked with me to find a time and place. I would use them again.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 9, 2024
False advertising, do not use! They have a slew of horrible reviews but I figured those were just the typical internet "nothing is ever enough" variety, since there are also quite a few great reviews. Turns out that's not the case... The booking process took longer than expected but was mostly painless. Pickup was a hassle because no one could get ahold of the driver, but it eventually got done. Real problem started after delivery. The car was picked up in show condition, literally, it was a show car for a custom carbon fiber shop. It was delivered with damage to two wheels and the front fender. Not great but, fine, stuff happens...
It then took two months of back and forth with the carrier Carolina Logistics, despite the fact that I paid extra to have Montway deal with the carrier in case of damage, for them to finally put me in contact with their insurance company. The insurance company then informed me that somewhere in their fine print it states that I would be responsible for primary insurance on any damage sustained in transit. This is in direct contradiction to Montway's claim that their covered shipping service only uses carriers with premium insurance to cover any damage sustained in transit. Guess it's lawyer time...
Thank you for your review. We are sorry to hear there was an issue with your shipment. We see that our claims team is in contact with you and actively working your case. If you have any questions, please be sure to remain in contact with your claims coordinator.
Reviewed Sept. 6, 2024
In June of 2024, Montway shipped our 2004 Ford Ranger, by open transport, from Louisville, Kentucky to Atwater, California. They were very professional and efficient. They stayed in contact and kept on schedule. The vehicle arrived in great condition on the date agreed to. I would highly recommend them to anyone planning on shipping a vehicle. Thanks Montway!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 5, 2024
Everything went as confirmed by Montway. I was advised of future delivery date once pickup was made. The delivery fell within the timeframe given, and the Harley Electra glide Ultra Classic was in my driveway waiting for my signature before I knew it. Communication is a phone call away, status check is encouraged, courteous service was the norm. Even arrived enclosed as ordered, no fuss, no muss! Would I use Montway again? Absolutely, 100% satisfied, Thanks again!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
My experience with you guys was excellent. You were on time on both ends and no damages. I have another car to move in December. However, I am going to pressure you on a better price since a friend of mine uses you and he got a better price than me.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
Your automobile transport services is definitely 5 star, exceptional! Ali who handled our vehicle was very outstanding. He was very knowledgeable, kind, professional and definitely stood by his word and delivered the vehicle in the timeframe predicted. I will definitely be using your services again. I have another vehicle move I am needing to make within the next few months and I already know who I am coming to, to you Montway. :) I can definitely rely on your company to take care of my vehicle over a 1,000 mile journey just like I would. Thank you Montway! God Bless you!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
I was pleased with all aspects of this transport service. Except for one. A truck driver was supposed to come to my home to get the car but instead, he asked us to drive the car to a pick up point about 30 minutes away, and this was not convenient or expected. All other aspects were great, timing, communication, and condition of the car upon arrival. Thank you.
Thank you for your review. We do apologize for the inconvenience of having to meet the driver. Montway's website and terms describe that door-to-door service is not a guaranteed service and sometimes a driver will require a meet-up. There are many factors that can influence this decision, but ultimately it is up to the driver to determine where they can legally and safely perform loading or unloading of your vehicle. Our teams will review the order and will advise the driver if another location should have been chosen in this case.
Reviewed Sept. 4, 2024
Easy process to get a quote and set up shipping of our car. Pricing was competitive. When I needed specific questions answered, their customer service was very knowledgeable and responsive. A couple other friends recently used Montway and had no issues, so that helped us make our selection. I would use them again.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 4, 2024
I had a great experience with Montway. They were above all honest and caring. They kept in touch with me, were on time and very considerate. I read reviews for other companies that were a real Eye opener and I'm so glad I chose Montway! They were fantastic and I would highly recommend them!!
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
Great experience from start to finish! Once a company was assigned to handle our request, the process was very easy. Excellent communication. The driver was flexible with regard to pick up location and provided a contact number for any questions. I would definitely use this company again for any auto transport needs.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
Shipped a motorcycle from Florida to Utah. Great service from beginning to end. Good communication with the front office. On-time pickup and delivery. Door to door service. Most importantly, no damage to the bike. Have used Montway before for car transport as well. I wouldn't even consider using anyone else.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
I have used Montway three years in a row for transportation of my rally car to Hemmings Great Race. The people on the phone are polite and knowledgeable. The drivers have been there when and where they said they would, they were polite, and took good care of my vehicle.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
I was at first worried as my exit date was near and Montway hasn’t booked a driver yet. However, a few days before my move, they were able to find drivers for my vehicles. Both drivers (CA and SC) kept me posted as to when pick up/delivery would be. The driver who delivered my vehicle could not bring his trailer in the residential section due to narrow street, so he drove one vehicle and took Uber back to pick up the other. It was late at night and raining, but in spite of the this, he was pleasant and we had a short conversation while waiting for his ride. Both cars were in good condition and nothing was missing. I’ve been recommending Montway to those who need vehicle transport.
Thank you for your 5-star review! We appreciate your business and hope to help again in the future!
Reviewed Sept. 3, 2024
Overall my vehicle arrived at the destination fine and I am happy with your service! I have two criticisms. 1) the person responsible did not seem to have experience with a manual transmission in my vehicle. 2) There was one other vehicle on the transport at the very end (not up by the cab) which was locked with the keys inside and they (I think a father and son) had to enter the blocking vehicle by extraordinary means, which took considerable time (maybe 45 minutes) while I waited. Some procedure should preclude that possibility (ie. not lock cars in transport and load up to the cab or special place to store keys in driving cab) and I think your employees should get some manual transmission training.
We appreciate your feedback, Douglas. We will be sure to speak with the carrier about the concerns you mentioned. Thank you for choosing Montway.
Reviewed Sept. 3, 2024
The transport picked up my car on the exact due date and the driver delivered it six days later. I was kept informed about the transit of my vehicle and knew exactly when it was going to arrive. The driver was meticulous and super careful with my vehicle. He even had the vehicle covered so that no dust would get on the vehicle. I was very impressed and would recommend this company highly.
We're thrilled our fast delivery, and outstanding carrier performance met your needs, Brian. Thank you for your kind words, we will be sure to pass them on to the carrier.
Reviewed Sept. 3, 2024
I had great communication with the driver, and was able to get my vehicle early. It was in great condition after travelling across the country. Friendly reliable service, good meeting point, everything was great and I'm glad I trusted this company with my vehicle. Everything went very smoothly and I would highly recommend this service for transporting your vehicle long distances.
Thank you for your kind words, Sarah! We're delighted our carriers performed well, delivering your vehicle quickly and safely providing a smooth experience.
Reviewed Sept. 3, 2024
I entrusted my 2023 Dodge Challenger to Montway. The entire process went beautifully! The timeline and the pricing quoted is exactly what I got. The driver was so polite and very respectful of my car. My car looked just as it did when it was first loaded on the truck. It was delivered quickly and communication was great. I'm very happy with the service and the cost.
Kelli, thank you for your feedback! We're thrilled to hear our quick delivery time, excellent carrier performance and attentive communication made your auto shipping experience exceptional.
Reviewed Sept. 3, 2024
Very happy with their service. Car was picked up on scheduled day and actually arrived a day early. Driver was unable to deliver it to my home, as there was nowhere to park his rig. When he found out I was going to have to walk the mile to meet him, he said he would drive my car to my house if I could drive him back to his truck! Outstanding service that went well above normal.
We’re thrilled to hear our carriers performed admirably, Diane. Your satisfaction with their service means a lot to us, we will be sure to pass on your kind words to the carrier.
Reviewed Sept. 3, 2024
Any company that is on time and does what they say they are going to do is always 5 stars in my book. They kept me updated on departure and arrival times and made sure I knew what was going on. Great transparency Montway!! We will recommend your service to anyone need to transport vehicles. Their commitment to excellence was impeccable.
Anthony, we appreciate your kind words! It's wonderful to know our attentive communication provided a great experience. Thank you for choosing Montway.
Reviewed Aug. 30, 2024
Montway Auto Transport is reliable and fast, and has good pricing. Your vehicle will get there safely and untouched. I looked up the best prices. Montway was the cheapest. First, I did it online, and the organizer called me. The rep helped me book the correct date. The driver arrived right when Montway said he would. He pulled in front of my house, drove my truck right up, and was gone within 10 minutes. He was nice and professional. He made sure any damage that was on the vehicle beforehand was already documented, so the company would not get blamed. Also, he assured me that my vehicle would be fine and went from there. My truck got there right when it was supposed to. The quote was off by $20. But it was cheaper than the actual quote.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
The driver from Montway was great. He was nice and courteous. Everything was very well done.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
My vehicle was disabled and my brother-in-law has a repair shop. So, I needed to transfer it from here to his shop. I was looking for a quick service and Montway had a schedule in two days. Also, it was almost the same price as the other one I checked out, but a little better than the other company. The person who spoke to me was good. Then, the next day, the driver was supposed to call me up to a certain time, so I was curious if he was coming or not. So, I called Montway's rep again to find out about when the driver was coming, he right away put me on a hold and told me that he was checking. Then he told me that the driver was coming in about one hour. It was also good that he answered properly. The driver came in time and delivered within whatever the window time they mentioned. The car arrived in a good condition and I was happy.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
I shipped a truck 120 miles. I used Montway before so I just used them again, and I'm very impressed with the way they handled the situation. The customer service reps have always been very good with me, and I got a good quote. The delivery was excellent too. Montway had a good driver, and the guy did what he should.
Thank you for your comments. We're thrilled that you had a 5-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 30, 2024
I did get a quote from multiple companies and Montway was the cheapest, so I went with them. Working with them was straightforward. They have the online chat option, which was good. They were very responsive over there. The communication with the driver was great too. They gave me a call before the day of delivery and I was prepared for it. Everything went smooth for me, and I'm happy with what I got.
Thank you for your comments. We're thrilled that you had a 4-star experience with Montway Auto Transport. We appreciate your business and look forward to the next move.
Reviewed Aug. 29, 2024
I would refer people to try out Montway Auto Transport. The actual quote was reasonable. Also, the truck driver kept me informed of his status when he would be here. And he delivered my vehicle on time.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Everything was satisfactory in my experience with Montway and what they quoted is what they charged me. I would use them again.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I like the customer service of Montway. I put in an inquiry and I got some emails and they were detailed and they were personal. There was a person instead of a generic email and that was a big difference. The quote provided was fair as well. I got some notice that somebody was selected, and they came and got close to the house and I met them and they dropped it off. I feel like I paid a premium. I paid a little more to have a covered service. But covered or uncovered, it seemed to be a bigger difference than I expected. It was a little more expensive than getting an uncovered for a 700-mile trip. I just didn't want it to get rained on. So I had to bite the bullet.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I used Montway twice to transport multiple vehicles. The last one was for a relocation from Cincinnati to Miami. Everything was very good and it took a matter of days. The communication was very good from the driver and I did not have any issues at all. The price was good as well and they had a transparent process. I would recommend them to others.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I used Montway to transport a car and setting it up was easy. I gave the rep the address, and told him what it was. There was a little problem with most transporters where they're going and going, and the truck breaks down. That's normal but because we had a holiday weekend coming up, then they said, "Well, we probably couldn't get it." I said, "Well, if you guys don't pick it up in the next 24 hours, you're gonna have to probably wait two weeks because the gentleman is going on vacation." The next thing I knew, there was a transport driver there. They called me at 10:00 and I got a notification at 11:00 in the morning that they were picking it up. By 3:00 in the afternoon the next day, the car was here. The car showed up damage-free.
I was happy with the whole situation. I use Montway for all my open carrier shipping and stuff that was going back and forth like to Florida. I have a guy who has a huge semi-enclosed. Montway has done well. I recommend them to my customers and my customers' vehicles are picked up here. So, it works out. I'd recommend Montway again and I'll be using them again.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Montway's customer service reps were good and I had no issue with them. The cost was fair and I liked the guy who came to transport the car. He took it, took a lot of pictures, and delivered it on time. My interactions with Montway were straightforward and simple. But there was no way of tracking where my car was during the journey and if there was a mechanism to track it, that would have been nicer.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
The quote was reasonable. It's 3000 miles, and it was a good price. It was in line with everyone else. However, the delivery was a little late. It cost me a few hundred for a rental car. I guess the driver had problems with the vehicle, so the delivery ran a lot longer than it should. But I’m very satisfied with Montway Auto Transport. It was a long ride and I was happy to get the car. It was in good shape. The driver was incredible. He was very apologetic and everything was right once we got the car. Montway was very informative, and it worked out well.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I had one person that I dealt with, and he was fine. I got charged an extra 200 because I had to do something differently. It's not cheap. But bottom line, it was a good transport.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Our car had broken down on a trip across country and we ended up leaving it at the shop. Then we flew home, so we needed Montway to transport our car home. We had a little misunderstanding about when the car was supposed to be picked up, but they were very good about fixing it. They also tried to raise the price on us at one point, but ultimately, they did not. Despite that, things worked out and they handled everything professionally. Montway is worth pricing out and they give you the price you want. I would recommend them.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
We looked at two different transport companies, and Montway had very good reviews online. We called up and told them that we were moving from California to Texas, and we had a couple cars we needed to get moved. The rep gave us some prices and that sounded very good. So, we went ahead and initiated the transport.
There were two different deliveries, and in both cases, I wasn't here, but my son was. The drivers just called my son and told him they were on their way, then they popped the vehicle right off the truck and pulled it right up to the driveway. It was really simple. I was very happy with the cost too. It was very reasonable, and it was excellent quality service.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
Montway was easy to deal with online and was recommended. I bought a Lexus RX 550 out of state and the quote for the transport was competitive. The delivery was bad though. I did the driver a favor and told him I would meet him at Lowe's 'cause we live in the mountains. We went down there and waited for him, then he called and told me where he was. He gave me a random address that was 15 miles away. "Can you drive over here?" "I guess so." I didn't have much of a choice. So, we drove over there and got the car. That's not what I paid for though. I paid for curbside delivery. Besides that, there was no damage to the car. It seems to be fine, and it's very nice.
Thank you so much for your review, we appreciate you taking the time to share your experience with others. Montway does provide door-to-door service where drivers are safely and legally able to do so. It is up to the driver to determine where they can complete a pick-up or delivery and they may ask for a meet-up. For this reason, Montway does not charge a fee specifically for door-to-door service as we understand there may be times it may not be possible.
We are happy to hear that your vehicle arrived safe and sound and everything else was great! We hope to help you again in the future.
Reviewed Aug. 29, 2024
The customer service was fine and the transport was great. The only issue that we had was the drivers weren't that easy to communicate with. They wouldn't pick their phones up. My colleague who used them had the same problem. When the driver reached out and said he was coming at a certain time, it was fine. But if I wanted to see what the status was or wanted an update, that was challenging.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. Drivers are not able to use cell phones while driving due to DOT regulations. For this reason, Montway has a full support team that communicates with the driver's dispatcher and obtains updates for you as needed. We encourage you to reach out to our teams and we'll be happy to help facilitate communication!
Reviewed Aug. 29, 2024
Montway transported an SUV for me when I moved across state lines. I had a friend who chose them and he recommended them. They were friendly and I like the experience. They delivered earlier than expected and the cost was reasonable overall.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I used Montway for a relocation from Phoenix to North Carolina, and everything was perfect. It shocked me that it got here before I did. Mine was the first one the driver loaded and he still had six other cars to load but still, I got my car in four days. I was happy.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
I found Montway through the internet and they were easy. Their price was also reasonable compared to the quotes I got from the other companies. Everything was good. I was happy with their service.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and others. We hope to help you again in the future!
Reviewed Aug. 29, 2024
We were relocating and we needed to ship a few of our cars because we couldn't drive all of them. We went from California to North Carolina. I found Montway online. I initially had booked with SGT but a few days before they came to pick up the car, they were gonna raise the price. So, I canceled it and called Montway and they quoted me a price and they followed through. I was very appreciative of that.
I know Montway is just a broker and they have to coordinate with the drivers on pickup. Thank God we were on a laxed schedule because they gave a few windows here and there and didn't follow through, which wasn't a big deal for us. But if we had been on a tight timeline, it would've been different. They came within a three-day window and my in-laws were there to meet with them and they got it done.
We were traveling cross country and we didn't know the exact day they were gonna pick up our cars. So, we left them there at my in-laws to take care of the cars and be there when they did pick them up. Montway did a good job and the driver was super friendly and a really nice guy. The cars were in good shape and, I was really happy and that the price was reasonable. The quote was as quoted. They honored their price.
Thank you for sharing your experience with us! We’re glad to hear that you were satisfied with the pricing, the care of your cars, and the friendly service from our driver. We apologize for the flexibility needed in scheduling and will continue to work on improving the coordination process.
We appreciate your trust in Montway, and we look forward to assisting you again in the future!
Reviewed Aug. 24, 2024
My husband had investigated and found out that Montway was one of the best services. He handled getting everything set up, but I was aware of what happened. It was super easy and everything went really well. The driver was wonderful. From the time he came, it was about 30 minutes before he got everything done and took off. He picked the car up on Monday and he delivered it on Saturday.
Thank you for sharing your positive experience! We’re thrilled to hear that everything went smoothly and that you were satisfied with our service. It’s great to know that the driver was efficient and that the process from pickup to delivery met your expectations. We appreciate your feedback and are pleased that Montway lived up to the reputation your husband researched. If you have any future transport needs, please feel free to contact us. Thank you for choosing Montway!
Reviewed Aug. 22, 2024
Montway was the only people that came and picked the vehicle up. They were the third people that I tried. I talked to one guy and he told me what they could do and when their timelines were. Then he had me hop on a link that he sent me. It officially paid for everything. As soon as it went through booking, then it went to transportation or dispatch. They contacted me the next day and said, "Hey, we'll be there in 24 hours to get your vehicle."
They picked it up in Kentucky and then they moved it to Texas. It was pretty simple. They called my mom and set up a time to pick it up. Then they picked it up and met me here. The driver contacted me a couple of times, just letting me know how he was coming and what time he was expecting to be there, the day before. When the vehicle was in transit for three days, I didn't hear a word from the driver until it was 24 hours out of it getting here. But I've already recommended Montway to three people.
The quote that I was given was the same price that I paid them. I learned that 1,300 bucks was not outrageous, but you see people that say they can do it for $600 or $700 and they can't do it. They can’t actually ship it for that price. So what I ran into in my search is the companies that were giving you the quote of $600, it would be closer to 2,000 for them to actually pick your vehicle up. Montway gave me a price, picked it up and transported it for the price they said. So, I had no complaints.
Thank you for taking the time to share your experience! We’re delighted to hear that our team was able to provide a smooth and reliable service for your vehicle transport from Kentucky to Texas. It’s great to know that the process was straightforward and that our communication helped you throughout. We appreciate your recommendation and are pleased that our pricing met your expectations. If you have any future transport needs or additional questions, please don’t hesitate to reach out. Thank you for choosing Montway!
Reviewed Aug. 22, 2024
Montway seemed more legit. I was concerned that we were bringing a whole vehicle from another state and I felt more trusting with them. The reps were always very friendly and professional and the driver got here on time with the delivery. Everything was fast and easy to do. The quote seemed like it was the same as other quotes. It wasn't overpriced so, it was good.
Thank you for your feedback! We’re pleased to hear that our team’s professionalism and the timely delivery of your vehicle helped build your trust in our service. It’s great to know that the process was fast and straightforward, and that our pricing met your expectations. We appreciate your positive comments and are glad that we could provide a reliable experience. If you need any further assistance or have additional transport needs, please feel free to reach out. Thank you for choosing Montway!
Reviewed Aug. 22, 2024
Dealing with the rep was easy and he was very nice. And the driver was very communicative and helpful during pickup and delivery. The cost against the quality of service was excellent. It was a great experience with Montway.
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with both our representative and the driver. It’s great to know that their communication and helpfulness contributed to your satisfaction. We appreciate your feedback on the value of our service and are pleased that we could meet your expectations. If you need any further assistance or have additional transport needs, please don’t hesitate to contact us. Thank you for choosing Montway!
Reviewed Aug. 21, 2024
We scheduled a time and when the driver came to pick up, he could not get all the way into my house because it's a small road. He said that the car was too big to get into my house complex. So, he called me and we drove outside and picked up a car in between. It was very easy. The car was delivered very fast. I'm surprised.
Thank you for your feedback! We’re glad to hear that, despite the initial logistical challenge with the pickup location, the process went smoothly and your vehicle was delivered quickly. We appreciate your flexibility and understanding in working with our driver to facilitate the pickup. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Montway!
Reviewed Aug. 21, 2024
My experience with Montway was quick, easy, and no hassle. They got me taken care of, got things set up, and the transport arrived on time. It went about 2,000 miles from Ohio to Tempe, Arizona, and the driver was in contact with me every day and letting people know how close he was getting. When he got in that following morning that he was coming to drop off the afternoon, he let me know, and we met and everything was great.
The semi driver pulled up on a side street of my residential area. My car was up by the front of the truck, and he said, "Give me about 15 minutes. I gotta move this car off, then I'll move your car off." He unloaded two cars off the trailer, then my car came off next. He went ahead and took a bunch of pictures before he gave me the vehicle, checked it all over, and asked if I had any questions. He handed me the keys, I paid him, and we were all set. The car was in great condition too.
Thank you for sharing your positive experience with Montway! We’re thrilled to hear that the transport from Ohio to Tempe was quick, easy, and hassle-free. It’s fantastic to know that the driver maintained good communication throughout the process and ensured that your vehicle was delivered in great condition. We appreciate your detailed feedback and are pleased that everything went smoothly. If you need any further assistance or have future transport needs, please don’t hesitate to reach out. Thanks again for choosing Montway!
Reviewed Aug. 21, 2024
We used Montway a few years back when we were moving from Pennsylvania and we had a good experience. This time, we were sending a car from San Jose, California to Naples, Florida, and we didn't face any kind of trouble. The communication was minimalistic but straightforward. We were informed a day prior to when the driver was to pick up and to drop off, and in terms of communication, it was smooth. Overall, we had a good experience again.
Thank you for your continued trust in Montway! We’re delighted to hear that your recent experience was as positive as your previous one. It’s great to know that the process from San Jose to Naples went smoothly and that our communication met your expectations. We appreciate your feedback and look forward to assisting you with any future transport needs. Thank you for choosing Montway once again!
Reviewed Aug. 21, 2024
I was moving, and when I called Montway, they were nice and easy to get a quote from. The pick-up was in South Florida, and drop-off was in Colorado. Originally, they said it would take seven to eight days, but I had my vehicle in four. I didn't have a lot of communication in the interim from the pick-up to drop-off, but it wasn't that long of a period of time, and the carrier called me once during the couple days. At drop-off, the carrier engaged with my sister, and she said he was super nice.
The condition of the vehicle was the same as when I dropped it off. There was an additional scratch on the tail light, but it was not a big deal. Mechanically, something failed upon drop-off, but I don't know if it was connected to the transport or not. It was something that would have been hard to prove, if that was the case, so I didn't call and involve Montway. All in all, I was satisfied with Montway’s service. They were easy to use, effective, and professional.
Thank you for taking the time to share your experience with us. We’re pleased to hear that you found our service easy to use and effective, and that your vehicle was delivered ahead of schedule. We appreciate your feedback regarding communication and the condition of your vehicle. Your satisfaction is important to us, and if you ever have further concerns or need assistance, please feel free to contact us directly. Thank you for choosing Montway!
Reviewed Aug. 21, 2024
Montway came and picked up the car, then they delivered it. It was very simple and I was okay with the price.
Thank you for your feedback! We're pleased to hear that the pickup and delivery process was straightforward and that you were satisfied with the price. We appreciate your business and look forward to assisting you in the future.
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