Montway Auto Transport Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About Montway Auto Transport
Montway Auto Transport is a nationwide company offering vehicle and motorcycle moving services for individuals and businesses across the U.S., including Alaska and Hawaii. Backed by years of experience, the company ships more than 250,000 vehicles annually. Insurance coverage is included in the price of shipping, and no upfront payment is required.
Visit www.montway.com- No upfront payments
- 24/7 sales and support
- Insurance coverage included
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Terminal-to-terminal transport not offered
- Some customers dissatisfied with claims process and refund handling
- Limited access to real-time tracking
Montway Auto Transport Reviews
Filter by Rating
- (4,771)
- (452)
- (77)
- (38)
- (112)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed June 6, 2025
I decided to use Montway because it was the most affordable and available at the time. The pick-up and delivery went smoothly. And they quoted me a reasonable price. So, they were good.
Thank you so much for your kind words and for choosing Montway Auto Transport. We're glad to hear that our affordable rates and smooth transport service met your needs perfectly. We appreciate your trust and look forward to the opportunity to assist you again in the future. Safe travels!
Reviewed June 5, 2025
I used other companies twice and had difficulties communicating and getting the schedule figured out. So then I decided, it’s time to try something new and tried Montway.
They're fabulous. I mainly use their chat feature and it seems to connect me to a real person, not a bot. And I get on time information about when's my car being picked up. And the companies they use to transport the vehicle seem just fine. So I'm a future customer with them.
The pick up was a little bit different this year because we had been promised they'd pick it up on a certain day, and they did. But then they took it and put it in some kind of car lot in our area for several days. So it sat there several days, and then it moved across country.
At first, I was worried about the car. But everything worked out okay. I had them deliver it to an auto dealership because I didn't know about my timing. And that worked out just fine. I would love for it to be a little less expensive, though. But we pay extra for a guaranteed pick up date. And to me, that's the price we have to pay.
Thank you for your delightful feedback! We're thrilled to hear that you had such a positive experience with Montway, especially in terms of communication through our chat feature. We absolutely understand your concern about the stopover, and we're pleased that everything worked out smoothly for your vehicle's journey. While we are continuously striving to be more competitively priced, the guarantee for specific pick-up dates adds assurance for many of our valued customers like you. We look forward to serving you again and appreciate your trust in us for your auto transport needs.
Reviewed June 5, 2025
I needed to get my car transported down to Florida, I looked up auto transport companies, and Montway was close by, so I called them. They were courteous, knew exactly what I wanted and gave me the information I needed. I was very pleased with the entire experience. I’ve used Montway twice now and in both cases, they were good. The last time, I had to be driven down to pick up the car because there was no way they could get up to where I live. We had to go down to the bottom and they were waiting there, and they were very efficient at getting the car off.
Thank you for sharing your experience with Montway Auto Transport! We're thrilled to hear that our team provided efficient and courteous service and that your interactions with our customer service were seamless. It's wonderful to know our drivers were prompt and got the job done proficiently both times. We really appreciate your feedback and are delighted to have earned your repeat business. Looking forward to serving you again in the future!
Reviewed June 5, 2025
I’ve had no experience with transporting a car, so I was going in blind, and two acquaintances of mine who had used Montway before gave me good feedback about them. Booking the reservation was easy, and I felt comfortable with the information they were giving me. I had no problem understanding what they were telling me as far as the price and how everything would be handled, so the customer service was good.
Thank you so much for sharing your experience with us. We're delighted to hear that our customer service and reliability met your expectations during your recent move. It's wonderful to know that our clear instructions and seamless process helped make your experience comfortable. We look forward to potentially serving you again in the future, and we appreciate the trust you placed in Montway Auto Transport through recommendations.
Reviewed June 5, 2025
We shipped the car out in February and everything went good, except the price got changed on me for $100 more. But other than that, everything went well and I was so happy everything was done. The timing was right and the first person I dealt with was very nice.
Thank you for sharing your experience with Montway Auto Transport. We're delighted to hear that the service met your expectations and that our team, including Mike, provided helpful and smooth processing from start to finish. We acknowledge the unexpected price change and appreciate your understanding. Your positive remarks reinforce our commitment to excellence and helping make your transport experience a pleasant one. We look forward to serving you again in the future.
Reviewed June 5, 2025
I had a previous pleasant experience with Montway for a move from New York to Seattle, which is why I used them again this time when we moved out of state from Washington to California. It was just that the communication was not 100% solid. I think there was some confusion around the pick dates. So, I had to re-follow up with the team. That was minor, but it would have been a major issue if I had not reached out earlier. And the day that we were flying out was the day when I wanted to essentially have the car picked up. So, it was initially scheduled for the day after we were flying out. So, it was concerning.
And the driver that they contracted with, him and his partner or wife, they were amazing. They were communicative and had a good overall attitude and energy. So, I don’t have any complaints with him at all. And he was thorough with the whole 360 check before leaving the premises with the vehicle, which I appreciate.
What would be helpful for Montway is that they should be a bit more involved, or they should have relayed that information to the driver, given that the driver was not familiar with the area. So, I did spend 15 to 20 minutes just to help navigate the driver on where to pick up because he's not familiar with the streets. I feel like, as a customer, I shouldn't need to provide this level of guidance.
Thank you for sharing your detailed experience with Montway Auto Transport. We're thrilled to hear that your past positive experiences with us encouraged you to keep choosing Montway for your transport needs. We sincerely regret the communication challenges you faced regarding the vehicle pick-up timing. Efficient communication is key, especially with time-sensitive relocations, and we're actively working on improving in that area.
We're delighted to know the professionalism and diligence of the contracted driver met and even surpassed your expectations. Your suggestion to enhance navigation support in tight areas is invaluable, and we will strive to implement processes that improve our logistics ahead.
Your honest feedback helps us nurture and polish our humble successes while revealing areas ripe for improvement. We appreciate your commendation despite some hiccups and look forward to providing streamlined experiences for your future moves. Thank you for placing your trust in us again—safe travels!
Reviewed June 5, 2025
I used Montway to ship my car from LA to North Carolina, and I found them through a Forbes article. Setting up the transport was easy, effortless, and stress-free. It was a satisfying process to go through because I was stressed about many other things. And the transport took three or four days. So, Montway should keep doing what they’re doing because they’ve already mastered the art of car transport.
Thank you so much for your wonderful review! We're delighted to hear that your car transport from LA to North Carolina was smooth and stress-free. It’s fantastic to know our communication and delivery speed impressed you while handling your transport alongside other commitments. Serving our customers and ensuring satisfaction is our top priority. We truly appreciate your recommendations and look forward to helping you with another journey when the need arises. Safe travels until then!
Reviewed June 5, 2025
My experience with Montway was excellent. I have nothing bad to say. They did exactly what they were gonna do and got our vehicle safely from Texas to Pennsylvania. So, we were pleased with them.
Their quote was a little higher than a lot of the places, but just talking to other people, they said that we’ll get what we pay for. So, I didn’t wanna go with one of the lower-priced ones and then end up with something happening to our vehicle. The pick-up and delivery was also great. They came when they said they were going to, and delivered here fine.
Thank you so much for sharing your wonderful experience with Montway Auto Transport. We're delighted to hear that you found our service seamless and reliable. The safety of your vehicle is our top priority, and we deeply appreciate your trust in choosing us over cheaper alternatives. Your kind recommendation means a lot, and we're grateful for the opportunity to serve you. If you need assistance with future transport needs, we're here to help.
Reviewed June 5, 2025
Montway picked up my car just outside of my neighborhood, and delivered it right at the end of the street. I had a buddy who had to receive the vehicle for me ‘cause I wasn't in town yet. But he said no issues. So, it was good for him, too. I paid 100 bucks for a quarter of a mile. Everything was smooth. The communication was forthcoming and easy, and I knew what to expect from the driver. It's been a great experience. If I move again in the future across the country, I'll definitely have Montway.
Thank you for sharing your wonderful experience with Montway Auto Transport! We're delighted to hear that everything went smoothly and that the communication exceeded your expectations. It's great to know that the pick-up and delivery arrangements were convenient for you. We're also pleased that the cost adjustment came as a pleasant surprise. We are thrilled to be your first choice if you ever decide to move across the country again. We appreciate your trust in us and look forward to serving you in the future!
Reviewed June 5, 2025
It was a wonderful experience with Montway Auto Transport. When I saw them on the internet and read the reviews, I decided to go with them. They have excellent customer service. Additionally, the driver that picked up and delivered my vehicle was also overly excellent.
Thank you so much for sharing your wonderful experience with Montway Auto Transport. We are thrilled to hear that our exceptional customer service and the care our driver exhibited made your interactions exemplary. Your feedback inspires us to continue delivering five-star service, and we are looking forward to serving you again in the future!
Reviewed June 5, 2025
Montway did a good job. They were professional and pretty close to being on time all the time, if not a little earlier. The transport was from Chicago to Florida which took around two to three days. I got to pay a little cheaper because I booked a round trip, so that helped.
Thank you for your fantastic review! We're delighted to hear that your recent experience with Montway Auto Transport went smoothly, from Chicago to Florida. It's great to know that the setup and pickup processes were well-managed and that you found our round trip option to be cost-effective. We really appreciate your recommendation and look forward to serving you again in the future. Safe travels!
Reviewed June 5, 2025
We had a great experience using Montway. Our car got to where it was supposed to be safely. And the people that we dealt with were absolutely wonderful. Probably the only small drawback is that everything happens at the last minute. When it’s last minute, it's whoever bids on the car. I understand all of that now. Knowing that, I would plan accordingly for next time. And I definitely would use them. 'Cause I feel like once you do something, you understand it.
Thank you so much for your kind review! We're thrilled to hear that your car was transported safely and that you had such a wonderful experience with our team. We understand the last-minute changes involved in the transport process can be a bit challenging, but we appreciate your understanding of the intricacies involved. We're delighted to know that you'll be planning to use Montway Auto Transport again for your future needs. We look forward to serving you once more and wish you all the best until then!
Reviewed May 30, 2025
I wasn’t happy with Montway and wouldn’t recommend them. What disappointed me most was that when I was leaving Phoenix, I had them pick up the car from my sister’s house so she wouldn’t have to wait all day. I had them come the day we were leaving because I knew she'd be home. I paid an extra $100 for that, but then the car sat in Phoenix for almost 10 days, and I ended up waiting in Minneapolis for 10 days for it.
I paid over $200 extra to have the car picked up on a specific date, but it was ridiculous. They kept saying,”It’s happening.” While I could see my car sitting in a warehouse in Phoenix.
Thank you for sharing your experience. We regret to hear that the transit time for your shipment did not meet your expectations. We understand how frustrating it can be to see your vehicle waiting at a terminal during the shipping process.
Since car shipping isn’t something most people do frequently, it’s completely understandable that some aspects of the logistics may be unfamiliar. On routes such as yours, the average transit time is typically around one week; however, this can vary depending on factors such as carrier availability and routing.
For more information on transit times and what to expect during the shipping process, we encourage you to visit our website: https://www.montway.com/ship-car-across-country. Additionally, our team is always available to answer any questions and provide further support.
Reviewed May 26, 2025
Avoid Montway. They take about 50% and hire someone else. I had a no call/no show, and a missed appointment the next day because they were tardy. Montway blamed the company THEY hired and said it wasn’t their fault and there was nothing they could do.
We appreciate you taking the time to share your experience with us. It is disappointing to hear about the service issues and communication breakdown you faced. At Montway, we aim to provide a seamless experience for our customers. Your feedback is invaluable, and we'll investigate this further. Please feel free to reach out to feedback@montway.com should you have additional concerns or require further assistance.
Reviewed May 25, 2025
My car wouldn’t make a cross-country drive, so I needed to ship it. The representative was pretty good. The pickup time, making sure they could pick it up and all that, was nerve-wracking, but it was pretty good. The price was cheaper than the one from the place we used before we moved. I would totally recommend Montway Auto Transport.
Thank you for your review. We're delighted that our customer service resonated with you positively and that you found our pricing competitive. We understand that the coordination and timing for pickup can be stressful and are continuously working to streamline this process. We deeply appreciate your recommendation and look forward to continuing to serve you in the future. If you have any further questions or need assistance, feel free to reach out.
Reviewed May 25, 2025
I chose to use Montway because I found them to be more reasonably priced. I wasn’t looking for the best deal, but I was looking for a reasonable price for transporting my vehicles. But I also wanted good customer service that I would feel comfortable with.
And when I called them, I was always able to get ahold of someone who seemed to know who I was by just looking up the locator number. And then they would tell me exactly what I wanted to hear regarding when the vehicle was gonna be shipped, when they were gonna meet me, and how they wanted the vehicle prior to shipment. So, I felt like I was in good hands. And the actual transport was fine. The driver didn’t speak English very well, but he seemed like a nice, hard-working guy. And my two vehicles were delivered without a scratch. So, I was happy.
The only thing is they should try to work on getting the ETA more accurate because I work my schedule around their promise to deliver my vehicle at a certain time. So, I was ready for them, but they were’t ready for me. They got to me a little later than they said.
Thank you for sharing your experience with us! We're thrilled to hear that our team's helpfulness and clear communication reassured you during the transport process and that your vehicle arrived safely and without damage. We're sorry to hear about the minor delay that impacted your schedule and understand the importance of accurate timing. We appreciate your constructive input, and we'll strive to improve our arrival estimates in the future. Thank you for choosing Montway!
Reviewed May 25, 2025
I shipped a Porsche 911 and a Ford Raptor with Montway when I was transferred to the East Coast. Montway used what they call enclosed transport, but it's just a truck with a big rubber curtain on the sides. Still, it's better than a completely open one. When my vehicles arrived, they definitely needed a car wash, but it wasn't super filthy. As soon as I gave them a car wash, everything was fine. The driver was great. I had no problem.
Montway is basically just a broker, and all they're doing is taking the calls and posting it on a website where drivers look at. But if I needed to use them, I would consider using them again.
Thank you for sharing your detailed experience with Montway. We are pleased to hear that your overall process was straightforward and effective, and that you found our driver interactions to be smooth and hassle-free. While we aim to provide more comprehensive enclosed transport options to enhance security for your vehicles, transportation through our services aims at connecting you to reliable, cost-effective solutions.
Your rating and your constructive feedback about the type of enclosed service offered are genuinely appreciated. This helps us further improve. We are always working to enhance our options and ensure clarity in the services we offer.
Thank you for considering us again for potential future transport needs. We aim to maintain your trust and possibly secure a full five-star experience next time.
Reviewed May 24, 2025
I was looking at companies to move my vehicle for 1,200 miles. Montway had better communications and their quote was in line with others. Overall, Montway was excellent and everything went smoothly.
Thank you so much for sharing your positive experience with Montway! We're thrilled to hear that our team provided you with excellent service and that everything from the competitive quote to the seamless pickup and delivery went smoothly. Your recommendation means a lot to us, and it's always rewarding to know our efforts to meet our customers' needs are successful. We're here anytime you need us in the future!
Reviewed May 24, 2025
I was pleased with the feedback from consumers online so I decided to use Montway. I didn't have any issues. They got the car there and in one piece, and it was seamless. I would use them again if I had to.
Thank you for choosing Montway and for your kind words about our service. We’re delighted to hear that you found the experience smooth and that your vehicle was delivered safely. Your mention of customer feedback playing a key role in your decision highlights the importance of our strong reputation. We're glad to have lived up to your expectations and hope to assist you again in the future if needed. Thank you for placing your trust in us!
Reviewed May 23, 2025
I chose Montway for their price and the fact that they do door-to-door. I didn't have to meet them in a parking lot. Everything went great with customer service. Communication was good and the rep was friendly. The only issue, but it wasn't really an issue, was that the guy who picked up the cars didn't speak English, so we had to use a translator on his phone. That was frustrating at first, trying to figure out what he was talking about or doing, but it's okay. We figured it out and got through it.
Thank you for sharing your experience with Montway. We're thrilled to hear that you found our pricing competitive and our door-to-door service convenient. We understand communication is essential, and it's wonderful to know our customer service representative was friendly and effective. We are always striving to improve and are grateful for your feedback. We would love to serve you again and appreciate your business!
Reviewed May 23, 2025
I took a different service down, but I used Montway Auto Transport coming home and they were just wonderful. I needed to move a personal vehicle, a Lincoln Nautilus, from Fort Lauderdale to Detroit. They were door-to-door and kept in contact via text, and I just love them.
Everything was excellent, and they were actually about $500 less expensive than what I paid going down. I’ll definitely use them again next year.
Thank you so much for sharing your experience with Montway. We are delighted to hear that you're satisfied with our service. It's wonderful that our team's communication and dedication met your expectations, especially regarding the affordability and efficiency of our door-to-door service. We truly appreciate your trust in us and look forward to assisting you with your upcoming trips. Safe travels, and thank you for choosing Montway!
Reviewed May 21, 2025
I was stuck in a bind. Had a vehicle that needed to be towed from coastline to my home. Montway came to help. Had a driver there same day I called and my vehicle was at my home by the next morning. Exceptional! Customer service and will def recommend to everyone! 5-STARS.
Thank you for your amazing 5-star review and recommendation! We're thrilled to have provided prompt and exceptional service during your vehicle transport. Your satisfaction means the world to us. We look forward to assisting you again in the future. Safe travels for you and your vehicle!
Reviewed May 18, 2025
AJ takes care of my transporting twice a year with professionalism and great follow through. My transporter, Ivan, has been the best to date. I would like AJ to assign Ivan again fur my next two transports.
Thank you so much for your wonderful feedback! We're thrilled to know that AJ and Ivan have met your expectations and provided such an exceptional transport experience. Your satisfaction with our service is greatly valued. We look forward to serving you again soon!
Reviewed May 12, 2025
Once my car was picked up I received a estimate that it would arrive by 6pm the next day. Later that day I received a new estimate that it would be delivered between 9-10pm. I have now stayed up waiting for my car until 10:30pm. I have contacted my driver multiple times to ask if he is still coming for him to answer the phone then hang up on me with no answers. The communication is awful with no solid estimate of deliver because it changes every few hours. It is ridiculous for me to stay up late waiting to still not receive my car.
Thank you for sharing your experience with us. We sincerely apologize for the poor communication you encountered and the inconvenience caused by the shifting delivery timelines. We understand the importance of timely and reliable service. We do not expect customers to wait into the night. In such situations, we would encourage customers to contact our support team to reschedule delivery for a more prompt time. We are always here to assist you. With that said, we appreciate your cooperation with the carrier. And will be sure to share this feedback with the carrier to help them improve services.
Reviewed May 9, 2025
I go to school in another state and I had to transport my car. We did the enclosed transport by Montway. I called them to set it up and it was good. I told the guy I had found a couple of lower prices and he was able to meet that price. He was great.
The pickup took a little longer. The time was a little iffy, because we agreed on a time but they wanted to come earlier. In the end they came at the time we said. The pickup and the delivery was okay. The car was delivered safely so it was perfect. They left it near our home.
People should keep Montway in mind when they're searching for any companies.
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our representative excellent in assisting with pricing and that the subsequent transport process met your expectations. Ensuring safe and timely delivery for our customers is our top priority, and it's wonderful to know everything arrived in perfect condition and convenience to you. Your recommendation and compliments on our services mean a lot to us. If you need further assistance in the future, please don't hesitate to reach out. We're always here to help!
Reviewed May 9, 2025
Do not believe anything on here. Go view the Yelp page for real reviews of this company. They are a complete and total scam. Cost me over $2,000 in delays due to rebooking flights, renting cars and a complete lack of communication. All they care about is getting you to pay them crickets.
We appreciate you taking the time to provide your feedback, even though we regret to hear about the difficulties you experienced. We are truly sorry for the disruption and any costs incurred. It's not reflective of the service we aspire to provide, and we understand how frustrating the lack of communication and additional expenses must have been for you.
We would appreciate more details to thoroughly investigate this incident and offer assistance where possible. Please consider reaching out to us directly. Your insight is highly valuable to us as we strive for improvement.
Thank you again for your candid feedback, and we're dedicated to making your experience better.
Reviewed May 5, 2025
Unlike the bold advertising to the contrary, there was a hidden fee if I actually wanted to guarantee my pickup window. Original pickup not guaranteed although at first they said it was not a problem. Good phone communication and timely delivery with updates. Pretty good job by Montway from Washington to Alaska. Port of Anchorage office very efficient.
Thank you for sharing your detailed feedback with us. We're delighted that you had a positive experience overall. We apologize for any confusion related to pickup availability and associated fees, and we are committed to improving transparency in this area. It's great to hear that phone communication and delivery timing with Montway were exceptional. We look forward to the opportunity to serve you again.
Reviewed May 5, 2025
I was totally pleased with the Montway service from both the office and from the driver who delivered my car. And I was grateful that I was able to change to pickup time on short notice. All around it went really well and I would use Montway again without hesitation.
Thank you for your feedback! We are delighted to hear that you had such a positive experience. It's great to know that we could accommodate your scheduling change on short notice. We look forward to serving you again in the future with the same level of care and attention. If there's anything else you need, don't hesitate to reach out.
Reviewed May 5, 2025
My car was picked up in a timely manner by a driver who was professional and caring. The delivery came earlier than I expected - even though the weather was difficult. If ever I need to ship again I will definitely use Montway again. Absolutely, I would recommend this company to family and friends.
Thank you for your wonderful review! We're so pleased to hear that you had such a smooth and timely experience with our team. It's great to know that our driver's professionalism and care made your auto transport stress-free, even amid challenging weather conditions. We're thrilled to be your first choice for future shipments and we truly appreciate your recommendation to family and friends. We look forward to assisting you again whenever the need arises!
Reviewed May 5, 2025
Great experience. Awesome company from start to end. Always. Excellent communication. Having my truck taken from one State to another. Very responsive driver with great Customer Service. Would definitely use them again. Very happy Customer and would definitely recommend this company to those looking to transport your vehicle from one place to the Other.
Thank you for your wonderful feedback! We're thrilled to hear that you had such a great experience with our company. Excellent communication and responsive service are what we strive for, and it's fantastic to know that we were able to meet your expectations. We appreciate your recommendation and look forward to serving you and your transport needs in the future. Safe travels until then!
Reviewed May 5, 2025
1st time shipping a vehicle to our U S. Marine grandson in California! The whole process was seamless from start to finish! Communication was excellent and the price was very competitive! Highly recommend Montway! Montway delivered the vehicle in 1 week! I found that Montway was recommended on the Marine Corps parents website.
Thank you so much for your wonderful review and recommendation! We are delighted to hear that the entire process of shipping the vehicle to your grandson went so smoothly and that our communication and pricing met your expectations. Should you have any future transportation needs, we'd be more than happy to assist. Once again, thank you for choosing Montway!
Reviewed May 5, 2025
Montway was accessible for me to determine the arrival time, courteous and friendly. I have now used Montway 3 times and look forward to using them again. Many of my friends have their cars shipped. I will highly recommend Montway to them. How you get your car to Florida is a common topic of conversation.
Thank you so much for your continued trust in Montway! We're genuinely delighted to hear that our service has consistently met your expectations on multiple occasions. We look forward to serving you and others in the future. Make sure to let us know whenever you're ready to ship again!
Reviewed May 5, 2025
Besides being 20% less expensive than the three other carriers I received quotes from, Montway had a faster pick up date as well. I have used Montway a dozen times and they were excellent every time. I have tried to use other carriers but they are always more expensive and more inconvenient. I highly recommend Montway.
Thank you so much for sharing your wonderful experience with Montway. We're delighted to hear that you've consistently received exceptional service and found us to be cost-effective and timely compared to other carriers. Your kind words and recommendation mean a lot to us. We're excited to continue serving you with reliable and efficient transportation solutions in the future!
Reviewed May 5, 2025
Everything was smooth and just 10/10. The customer service was amazing. They transported my car fast and safe. No scratches and no dents. I will use Montway if I ever need to ship my car and I will recommend montway to anyone who needs to ship their car. The most reliable and affordable. Thank you montway for transporting my car from CA to NY.
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our service. Ensuring your vehicle is delivered fast and safe without any dents or scratches is our top priority. We look forward to serving you again should the need arise. Safe travels!
Reviewed May 5, 2025
Montway by far has been the best to work with regarding transporting my vehicle across country. I would absolutely use them again and recommend them to friends. My car was picked up quickly and it made it to its destination with perfect timing. The driver was professional, efficient and communicated well. I’ll be using them again for any car shipment needs. Highly recommend!
Thank you very much for taking the time to share your experience. We're thrilled to hear that our team provided excellent service, with prompt pick-up and smooth delivery right on schedule. Your recommendation means a lot to us, and we can't wait to assist you again in the future for any of your transport needs. Safe travels!
Reviewed May 5, 2025
I was very apprehensive to ship my Dodge Ram truck. But I was completely satisfied. They arrived in the time frame they provided. My truck got to Arizona from Michigan in 2 days. My truck arrived in the condition it left in. I had no trouble with this company whatsoever. I highly recommend and trust them completely. I will definitely use this company if needed in the future.
We're thrilled to hear about your positive experience with our service! It's great to know that our timely delivery from Michigan to Arizona met your expectations and delighted you, that your truck arrived in perfect condition. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Reviewed May 5, 2025
I have used Montway twice and will use them a third time when I get settled in. They are very easy to work with and provide amazing service to relocate your car. They were prompt, just follow your pickup instructions. They need to be able to easily drive your car onto an 18 wheeler truck.
Thank you so much for sharing your positive experience! We're thrilled to hear that you are satisfied with the service and find working with us easy. We're glad our efforts to provide prompt service meet your expectations and make car relocation stress-free. We look forward to helping you with your future needs!
Reviewed May 5, 2025
Lost track of my car and very hard to get information regarding my car. Transport company they are using is of no help as well. If it wasn’t for the car’s GPS I would not have known where my car is. Might have to claim a loss on this one.
We apologize for the inconvenience and stress you've experienced with tracking your vehicle. It's concerning to hear about the communication issues associated with the carrier. We aim to provide reliable and consistent service. If you haven't done so, please contact our support team so we can work towards a resolution and ensure your concerns are addressed promptly. Your feedback is valuable as we strive to improve our services. Thank you for bringing this to our attention.
Reviewed May 5, 2025
I talked to a bunch of people over about six months while planning this. Our movers were Interstate Moving and Relocation Group. The guy I spoke with, he was the head dispatcher, was a pro and very helpful.
We made some changes to the pick-up date along the way. I was shipping two cars, but one broke down completely, so we didn’t need to ship it. One of the operators on the main line was very helpful, she gave me a small discount on the car I was shipping as an incentive to use them again. I asked if she could apply it to the other car I was co-shipping, and they gave me an additional discount. I was happy with the price and the service.
Pick-up and delivery went okay. The pick-up driver didn’t speak English, and although he had a translator app, he didn’t bring it up at first, which made coordination difficult. His partner spoke English, so once we connected with him, things went more smoothly.
I was happy. They got the car there safe and sound, which is the main thing. They actually arrived early, which caused a little confusion because I hadn’t matched the delivery date with when I’d be there. It was good and I was grateful.
Thank you for the detailed feedback on your experience with Montway Auto Transport. We're thrilled to hear that our team provided exceptional service and that the flexibility added value to your experience, especially with the unique circumstances around your shipment. We also appreciate your understanding during the initial communication challenges with one of our drivers and are glad that their partner was able to assist in making the process smoother. Delivering your vehicle, even ahead of schedule, is a priority for us, and we're pleased that you were happy with the service. Your satisfaction and high-notch rating mean a lot to us, and we are committed to maintaining this standard in the future. We look forward to the opportunity to serve you again. Safe travels!
Reviewed May 5, 2025
I needed to move a car from Hawaii to Destin and Montway was the only one who does it. Their customer service was fine but sometimes, they would tell you things that weren't quite the truth. But for the most part, it was good. For the pick up, they told me to have it in one place in Hawaii for them to get on the boat. And it turns out the boat wasn't going to be there for three more days, so they rescheduled that. It had to be redone. And then the next one was 14 days later.
Thank you for taking the time to share your experience with us. We understand how important accurate and timely scheduling is, especially when coordinating a major move like yours. We're sorry to hear about the unexpected scheduling issues and appreciate your understanding as we strive to navigate the complexities of transport logistics. Your feedback about our customer service is important and will help us improve communication and service accuracy. Should you choose to work with us again, we hope to provide a smoother experience. Please feel free to reach out if there's anything else we can assist you with.
Reviewed May 4, 2025
I spend time in Florida, and I needed to have my car transported back and forth. My son found out about Montway four years ago, and I’ve been using them each year. Customer service is great, and I like dealing with them. I continue to be impressed with them each year, and that is why I don’t switch my transportation companies. They are always efficient, cooperative and very nice.
I’m already used to their pickup and delivery, so I get to communicate with the actual driver. Montway gives me the information, and they give him my information. They call me in advance, and I always ask them to call me, give me an hour window so that I can be ready. And I give a suggestion where they can pick up my car and where they can drop it off. The company is always following up to make sure that I heard from my driver. Their price is fair too. I would highly recommend them.
Thank you for such a glowing review. We are thrilled to hear about your seamless experience with Montway Auto Transport over the past few years. Providing great customer service and efficiently coordinating transport logistics are top priorities for us, and it's wonderful to know that these efforts have positively impacted your transport experiences. We appreciate your recommendation to friends, and we look forward to serving you again in the future. Safe travels!
Reviewed May 4, 2025
Montway got my car here fairly quickly, a lot faster than the moving company got our furniture here. And the driver was a great guy. They weren’t terrible. They were better than our movers. But the claims process wasn’t the best. I was hoping that the car wouldn’t have any damage but I had quite a bit of a problem because they damaged our car and it took a long time to even try to get a claim filed. It was an accident as a strap was dropped down on the car bumper which knocked the paint off and dinged up the headlights, but that was about it.
When I brought it to the driver’s attention, he made it sound like it was a simple process. He said Montway will come out, look at it, get it fixed, and that I didn’t have to do anything. And then once I file the claim, then they made me do everything. They made me wait a while so that they can contact the driver and I had to keep bugging them to finally get somebody to talk to me and let me know what they found out. I turned over all the information that they requested and didn’t hear anything. So I reached out to them and asked what was going on. They said that I never emailed them anything so they closed the claim and made me deal directly with the company that they hired. Luckily, I was able to work it out with them and they paid me for the repair.
Montway wasn’t too helpful. Even when I paid $50 extra when I booked the car shipment in case anything ever happened that they would file claims quickly and have your car fixed within two weeks. They acted like they were being a middleman as a favor and that they weren’t really required to. They basically told me either call my own car insurance company and let them subrogate it, or call the number of the people they hired and try to work out something with them.
It took a month to get the money. They made me go out and get all my own quotes. They wanted at least two and trying to get somebody to quote it was kind of a pain. They didn’t really want to do it. Because a lot of those painters don’t really like doing quotes just for you to file a thing with your shipper’s insurance department. They’d prefer you getting a quote because you actually want them to work on your car.
Then, Montway didn’t agree with the quote amount even though I got multiple ones. They didn’t think it should cost that much, so I ended up letting them settle for about $500 less than what my quote said. Instead of just paying me for the cheapest quote, they then were asking me if I would drive all the way to Denver, which is 100 miles away, because they felt like where I live is probably more expensive, which I doubt because it’s like country out here. I don’t think they’re gonna be more than the city.
Once you go to the claims with Montway, you can’t call anybody. It’s email only. The problem is that you send an email, and then two or three days later, maybe you get a response. I get a question and you respond, and then three days later, you get another question and that’s how it kept going with that process. That’s why we ended up just settling out for less than what the quotes were because we just want to get it done and over with.
And then the other thing I really disagree with them is they charged me $1,500, and then I see the person that they hired got paid $800. So they almost made 100% profit, and then claimed that they didn’t really have to be the one to handle it.
Next time, I’ll just go straight to the driver instead of going through somebody like Montway. Their claims process was not fun and they’re the worst company I’ve ever had to deal with.
Thank you for sharing your detailed experience with Montway Auto Transport. We want to sincerely apologize for the inconvenience you’ve encountered, especially with the damage to your vehicle and the challenges during the claims process. It’s disappointing to learn about the communication delays through email, which further hindered your experience. Our aim is always to provide clear and timely communication and address any issues swiftly, and it's troubling that this was not the case.
We genuinely appreciate your time and continuation of communication about your experience, and hope we can regain your confidence as a vehicle transportation provider in the future.
Reviewed May 4, 2025
I had to move to another state and didn’t want to drive my car. My grandson had used Montway before, so I chose them. My interactions with the representative were very smooth, and they answered all my questions. The quote was reasonable, and the final cost ended up being the same. I wasn’t there for the delivery, but my son-in-law took possession of the cars. They got here on time and without incident, so it worked out well.
Thank you for considering Montway Auto Transport for your move. We're delighted to hear that your experience was smooth from the initial quote to the final delivery, and that our representatives provided you with clear answers to all your queries. It's great to know your vehicle was delivered on time and without any issues. We truly appreciate the trust you placed in us and look forward to being your choice whenever you need transport services again.
Reviewed May 4, 2025
I did my research and Montway Auto Transport had the highest customer approval rating. Their customer service was well and I was satisfied. I just had a couple of scuff marks on my car when I picked it up. It looks like when they were loading it, they scuffed it a little bit. It wasn’t that significant though. I just hope there’d be more accuracy with the windows for pickup. But other than that, everything was okay.
Thank you for your detailed feedback on your recent service experience with Montway. We're pleased to hear that for the most part, your experience was satisfying, particularly with our customer service. We apologize for the issue with the scuff marks found on your vehicle and understand how disappointing that can be. This kind of feedback is important to us to ensure we are constantly improving. Thank you again for bringing the pickup timing discrepancies to our attention, as timely service is our aim. Please feel free to reach out if you'd like to discuss your experience more in-depth, and we hope to earn 5 stars from you in the future!
Reviewed May 4, 2025
I read about Montway and that their reviews were good. They seemed to have a lot of interesting and good answers to the questions that I had. We took the car to San Diego and it was picked up there. We left the car with a friend and Montway had their contact information. The driver got in touch with them and made the arrangements for the pick-up time. The car then went to Honolulu and then to Lihue. Montway had contact numbers for me. Everybody was ready when they said. They kept me apprised of when the car was picked and when it was gonna be loaded. A boat company took it from there.
The overall process was great. If I had to do it again, I would and I’d recommend Montway. The price was good. The contact was good too. I was always able to get ahold of someone. It didn't have to be just one person. I gave them my project number and they were able to help me each time. It was pretty seamless.
Thank you for sharing your experiences with Montway. We're delighted to hear that everything went smoothly during the shipping of your car. Communication and efficient service are top priorities for us, and we're thrilled this made your process stress-free. It's great to know you found the price fair and appreciated the attentiveness our team provides. Your recommendation is invaluable, and we look forward to the opportunity of serving you again in the future.
Reviewed May 4, 2025
I have used Montway before, and customer service have been all right. The drivers I have had were great.
Thank you for your kind words and for choosing Montway Auto Transport once again. We're delighted to hear that your transport experience went smoothly and that our drivers made a positive impression. Your feedback about the consistency of our service is greatly appreciated, and we look forward to continuing to serve you with excellence. Safe travels, and thank you for being a part of the Montway family!
Reviewed May 4, 2025
My family has used Montway to transport a truck for my little brother, so they recommended them to me and they were great. The transport went from Oregon to Florida, and it took about a week. It was significantly quicker than I was expecting, which was awesome. As far as communication goes, I was given ample communication the day before both pick-up and drop-off, and then a notification about it a couple of days before, and the estimate they have given me was it would take about two weeks to get down here. So, everything was super easy.
Thank you so much for your generous feedback! We are thrilled to hear about your positive experience with us and how your vehicle's transport exceeded your expectations in terms of delivery time. Ensuring that communication keeps our customers stress-free is a priority for us, and we're delighted it contributed to your seamless move. We appreciate your recommendation and look forward to assisting with any future transport needs!
Reviewed May 4, 2025
I was moving and went with Montway because it was pretty easy to book. I just jumped on the website, and the quote was fairly reasonable. The transport itself was super easy. They came directly to us and dropped it off.
Thank you for sharing your wonderful experience with us! We're delighted to hear that the seamless, straightforward functionality of our website made your setup hassle-free. Should you require our services again in the future or have any questions, remember, we’re only a phone call away. Thank you for choosing Montway!
Reviewed May 4, 2025
We were relocating, so we needed to transport our vehicles. I chose them because they could do it in the timeframe we needed. They weren't less expensive, but they were the ones that could do it when we needed it and could guarantee closed transport for one of the vehicles.
The drivers were great. Although it was a big pain in the beginning trying to get scheduled, getting callbacks and getting inaccurate information. I ended up having to go through the management. It was such a heartburn getting so many different stories and then finding out one of the cars couldn't get closed transport. It was pretty time-consuming. But it worked out in the end. Other than that, I had a great experience with Montway.
Thank you for sharing your experience with Montway. We are pleased to know that despite some initial challenges with scheduling and communications, both the driver assistance and management intervention helped to ensure your transport needs were ultimately met. We understand how vital it is to adhere to specific timelines and provide constant, accurate updates to our clients. We're continuously working on improving our services, and your feedback is invaluable. Should your future transport needs reappear, our team is ready to provide a smooth, reliable experience tailored to your expectations. Thank you for choosing Montway and sharing your experience with us.
Reviewed May 4, 2025
We’ve used Montway in the past, and we had good experiences with them. This time, we had a 620-mile transport to Florida. They were prompt, on time, and everything went well.
Thank you so much for taking the time to share your experience with Montway Auto Transport. We're thrilled to hear that you were satisfied with your recent vehicle transport to Florida. The prompt and smooth service are exactly what we strive for, and it's wonderful to know that you've consistently chosen Montway for your transportation needs. Your recommendation is greatly appreciated, and we look forward to serving you again in the future for any auto transport services.
Reviewed May 4, 2025
I looked at two transport companies and Montway was the best deal. We moved from North Carolina to Hawaii, and they were great. The rep I talked to answered all my questions. Any time I needed help, they gave me everything I needed. The quote was good too, and the final cost ended up matching the quote.
The vehicle was good when it was delivered. We got here in January, but I knew it was going to take a while to get home. We left out of Boston and they picked it up there. I wasn’t even there when that got picked up as we had already flown out. The car was at my son’s house, and they came and picked it up over there, and transported over to California. I kept in touch with him about when it was supposed to be here. They got here when they estimated it would be here, and it was fine. Overall, everything was good.
Thank you for sharing your great experience with our service! We're thrilled to hear that our quote was competitive, and that we could address all your questions effectively. It's also wonderful to know everything proceeded smoothly and the vehicle arrived as estimated. We're grateful for your trust and wish you all the best settling into your new home in Hawaii. If you need assistance in the future, don't hesitate to reach out. Safe travels!
Reviewed May 3, 2025
Montway was recommended by a friend when we were having a vacation to Florida from Texas. I made some phone calls and spoke to some people. Montway acted as a broker for other smaller transport companies and they vetted them properly. We were very pleased with both. They were very reliable and communicated well. Our vehicle was picked up and delivered on time and in perfect condition. Also, the price is very fair. We’ll use them again if possible.
Thank you for sharing your experience with Montway Auto Transport. We're pleased to hear that our company's reputation and organization met your expectations. It's fantastic that you had timely communication and reliable service, and that your vehicle arrived safely. We appreciate your warm feedback and look forward to possibly assisting you again in the future. Safe travels on your upcoming journeys!
Reviewed May 3, 2025
Setting up transport with Montway was seamless. Pick-up and delivery was from my home in Castle Rock, Colorado to Porsche in North Scottsdale. The young man showed up and was very careful, kind, and cordial. He took pictures of both the vehicles all the way from front to back, all around, and inside, for liability purposes. You could tell it wasn't their first rodeo. These guys had done this and did it professionally. He had the cars there the very next day and showed up at Porsche out here in Scottsdale. The vehicles were offloaded and Porsche said they were perfect. I would recommend Montway highly.
Thank you so much for your positive feedback. We're delighted to hear that you found the transport process seamless and appreciated the professionalism from our team every step of the way. It's wonderful to know the vehicles arrived in perfect condition and were well received in Scottsdale. We greatly value your recommendation and hope to assist you with any future transport needs. Safe travels!
Reviewed May 3, 2025
Last year, I had used someone else to ship a car, it was nothing but a major headache. I was so upset with everybody because at the last minute, nobody knew when they were gonna pick up the car. But this time, when I spoke with Montway, I did ask whether I was speaking with the company itself and not some broker, and it worked out well. They do personal. They take care of the people who pick up their vehicles and deliver, and make sure all goes well. The driver was very nice, very thoughtful, very considerate. Everyone that we worked with Montway, was just all professional people. It's a great experience.
Thank you for sharing your wonderful experience with us. We're delighted to know that you found our customer service and communication effective throughout the process. It's great to hear that your car was delivered in perfect condition and that our approach made a noticeable difference compared to your past transport experiences. Your satisfaction with our dedication to superior and personalized service means a lot to us. We truly appreciate your kind words and look forward to serving you again in the future.
Reviewed May 3, 2025
I chose Montway for their lower cost and their reviews. I selected an open truck for the move. The quote was slightly higher than another quote that I got, but pickup and delivery went perfectly as planned.
Thank you for sharing your experience with Montway Auto Transport. We're delighted to hear that our customer service team was able to accommodate your needs seamlessly. It's great to know that our reviews and service reputation stood out to you, even with slightly higher pricing. We're pleased the transport process went perfectly, just as planned. Your positive remarks about the smooth pickup and delivery reflect our commitment to quality. We look forward to assisting you with your transport needs in the future. Safe travels until then!
Reviewed May 3, 2025
Customer service with Montway was perfect during setup. I chose closed delivery and it went perfectly door-to-door. It was on time.
Thank you for sharing your experience with us! We're delighted to hear that our team provided accommodating customer service and that the process was seamless from start to finish. It's wonderful to know the on-time pickup and delivery and the convenience of our door-to-door service met your expectations. Your confidence in recommending Montway is appreciated, and we'll continue striving to offer transparent pricing and excellent service. We look forward to assisting you again in the future!
Reviewed May 3, 2025
I've used Montway once before and I just went back to them again. Their representative was willing to wrap things up. I got a quick call back and they were professional about business. They were very fine to talk to. It was a good customer service experience. The price had not gone up substantially in the past few years and I also got $100 off for paying upfront. The pricing was more than fair. The pickup and delivery was just simple. I had no problems.
Thank you for sharing your positive experience with Montway Auto Transport. We're delighted to hear that you appreciated our prompt follow-ups, professional customer service, straightforward pricing, and the generous upfront payment discount. We're glad our quick and efficient processes, from booking to final delivery, exceeded your expectations and ensured a seamless vehicle transport experience. Should you need auto transport services future services again, don't hesitate to reach out. Your trust and satisfaction mean a lot to us!
Reviewed April 26, 2025
This is not the first time I've used Montway before. Setting the transport up with them was good. The quote was average and we had no issue with the representatives. The driver was also great. Everything was good with the vehicle when it arrived at the destination.
Thank you for sharing your experience with Montway Auto Transport. We are delighted to hear that the process was straightforward and that your son's vehicle arrived safely. Although there was a slight extension in delivery time, we are pleased you remained informed throughout and that overall, the service met your expectations. Your willingness to recommend us is the highest compliment we could receive. We look forward to assisting you and any friends you might refer in the future!
Reviewed April 24, 2025
We found Montway through Google, and we called and got quotes. The price was right and we could do it in the time frame we were looking for. Setting everything up was very easy, simple and thorough. The person who worked with me was very accountable and thorough, and he was easy to work with. The quote was less than what we expected to have to pay, and it was on the mid-range with all the quotes that we had.
We moved a truck and a small crossover vehicle, and they offered an open transport. Pickup was seamless. The driver was as thorough in the best way I can put it. He met us and loaded up, and they were delivered a lot sooner than we expected them to be, and so it was very simple. We would do it again. We would just highly recommend them.
Thank you for sharing your wonderful experience with Montway Auto Transport. We're delighted to hear that the price was right and the entire transport process exceeded your expectations. It's great to know that the team was accountable and made the setup process straightforward for you. We're also pleased that the delivery was ahead of schedule and went smoothly. Your satisfaction is our top priority, and we'll continue to provide excellent service for your future requirements.
Reviewed April 24, 2025
My parents lost their house in the California Pacific Palisades fire, and I live in Connecticut. So, they were relocating the car temporarily so they have something here. It was a very stressful time. The people at Montway were easy to work with and quick to get back to me. The quote was also easy to read, competitive, and accurate. It was helpful that they organized the transport quickly and into a pleasant experience for us. There was a one-day delay, but it was fine. They communicated it with us. Overall, it was good.
Thank you so much for sharing your experience with Montway Auto Transport. We're delighted to hear that our team's communication and pricing transparency stood out during a challenging time for your family. It's great to know that despite a slight delay, we could provide dependable service. We hope to continue delivering efficient solutions should you or your loved ones need assistance in the future. Your recommendation is greatly appreciated and means a lot to us. Safe travels!
Reviewed April 24, 2025
I used Montway to ship a car to a different state. Setting up the transport went perfect. They were quick to respond. The price was very reasonable, and there was no price change. They showed up on time. My relative was at the house at the pick-up, and he said good things about them, that they're professional and did a great job. The car was transported perfectly, and it was unchanged when it was received. It worked out well.
Thank you so much for your wonderful feedback. We are delighted to hear that everything went perfectly with your car transportation and that our team maintained professionalism throughout the process. It means a lot to us that the car was delivered in pristine condition and that there were no unexpected costs involved. We appreciate your recommendation and look forward to serving you, your friends, and family in the future for any transport needs!
Reviewed April 24, 2025
Montway is a good service. I’ve used them before and I continue to use them. They’re efficient and they do what they say. They have great customer service, and the drivers usually get there before me, so it’s all going well.
Thank you for giving us a try—and thank you for coming back! We’re thrilled our efficiency and commitment have earned your trust. We look forward to handling your future shipments with the same level of care and reliability. If you ever have questions or need assistance, don’t hesitate to reach out.
Reviewed April 24, 2025
It was a pleasant experience all the way around. I was giving a car to my son in another state, and when I scheduled it, I immediately got an email from Montway. They guaranteed me a pick- up time and they constantly sent me updates. When I needed to talk to them, I called and somebody always picked up, or they called me right back. So, the communication was great. It was cheaper than I expected, so that was excellent.
Thank you for choosing Montway Auto Transport and for sharing your experience! We’re honored to have helped gift a car to your son and to have transported it in just three days. I’m glad our proactive communication and transparent pricing exceeded your expectations. Your recommendation means a lot to us, and we look forward to providing the same reliable service whenever you need us again.
Reviewed April 23, 2025
Their service is top notch! I used their service in September of last year when I needed to transport a car from Florida to Colorado. It was easy to book, and they were upfront about the cost and process. Upon booking I received a call from a representative who confirmed all the details. I was ensured my car would be well taken care of, given a direct line and name for someone I could call if I had any questions or issues. I felt very confident about the process. They updated me along the way to notify me of the expected delivery date. My car arrived in perfect condition. I would highly recommend this service if you are looking to ship a car across the country. They are transparent, communicative and provide a great service!
Thank you for your fantastic review! We’re delighted to hear our transparent pricing, easy booking, and dedicated representative gave you confidence when moving your car last September. Your recommendation means a great deal to us, and we look forward to providing the same top-notch service whenever you need us again.
Reviewed April 22, 2025
New car transported from the dealer. Montway was easy to work with as the broker, but the transport company used did stand behind the damage caused the to the vehicle. We tried several weeks to get a resolution and the transportation company just ghosted us. Montway is pretty hands off once it's turned over to the actual transportation vendor and offered no assistance to resolve our issue despite being copied on the correspondence. Maybe Montway should pick better vendors who understand customer service so as not reflect poorly on them.
We're sorry to hear about the damage to your vehicle and the difficulty in receiving a workable solution from the transport company. At Montway, we strive to collaborate with reliable carriers, and it is concerning to know that this vendor did not address the issue effectively. While the transport company is responsible after your vehicle turns over to them, please rest assured we want all our customers to be completely satisfied. We'd like to look into what happened and explore how we can help where possible. For further assistance, please contact our claims team directly. We appreciate your feedback and truly apologize for the distress this situation has caused you.
Reviewed April 22, 2025
Our vehicle had guaranteed pickup for Tue 4/1. They said no long distance carrier was available and had a local company pick up the vehicle. The long distance carrier was finally assigned on Thursday 4/3. After I contacted him, he said he would not be picking up the vehicle until Monday 4/7 for a Wednesday or Thursday delivery as he had 2 stops before us. However - he didn't actually do so until late Tue 4/8. On Wed he said we were his 3rd stop and delivery would probably be Friday. This is when I told both the driver and Montway that we would not be available Saturday after noon.
Both said that wouldn't be a problem and they would accommodate my schedule. On Thursday 4/10 the driver said his trailer was being repaired. Friday night he said the repairs were finally completed and we were his third delivery. No ETA was given. Sat at 9AM he said the vehicle was on the way with a different driver and sent me the driver's and office contact numbers. I called the driver and he said the delivery would be Saturday afternoon - the one time since April 2nd we were not available. I told him that would not work and offered to meet him after our Richmond event at a truck stop between Richmond and Fredericksburg.
As it turned out we got done a little early and he was running a little late so we met instead at a shopping center in Fredericksburg. Last year we used a different company with guaranteed pick-up. The vehicle was picked up on time and delivered two days later. I only used your services because of the AARP recommendation. This delay also caused me to spend additional money to rent a car for Thursday 4/10.
Thank you for sharing your experience with us. We apologize for the delays and inconvenience you faced. We recognize how important it is to provide timely service. Auto logistics is a complex service with many moving parts. Unfortunately, delays can occur for a wide variety of reasons, many beyond anyone's control.. We regret the additional challenges this situation caused. Your feedback is essential, and we are committed to taking it into consideration to improve our services. If you have any further concerns or need assistance, please don’t hesitate to reach out. We're here to help.
Reviewed April 11, 2025
I was relocating to Florida for work and needed to transport my vehicle. I went through options online and saw Montway on Forbes. There was some ad that said they’re one of the trusted companies, so I went with them. Everything was very smooth and easy. The best part of the experience was the driver. He constantly updated me by texting and calling. On the pick-up side, he chose a very good spot near where I originally wanted to be. It wasn’t inconvenient at all since it was just down the road. He even offered to take me back to my apartment after I dropped off my vehicle. I thought that was a nice gesture from him. The transport took a day sooner than I expected, which was perfect. I’d definitely go with Montway if I ever have to relocate again.
Thank you for your feedback! We're delighted our smooth setup and our driver's exceptional communication and service made your experience outstanding. We look forward to serving you again!
Reviewed April 10, 2025
We used Montway for a transport in Kansas. One of our normal transports didn’t have anything going out that way. We were running out of time with the delivery, so we went with Montway instead. It was a nine-hour delivery. The driver called us, let us know he was here, picked up the car, and reached out to the client. It went smooth. They're efficient and their biggest asset is the two-day guaranteed pickup. It allows everything to be on a good timeline. My old GM used them before too. We’ll continue doing business with them.
Thank you for sharing your experience. We're delighted to hear how seamlessly everything went from pickup to delivery. Your positive feedback about the thorough service is very encouraging. We look forward to continuing working with you soon!
Reviewed April 10, 2025
After looking up various companies online and talking to a few people, I decided to go with Montway. Price and professionalism were factors. Even though Montway is a middleman and hires companies to do the transport, it seemed like they had the experience of finding the right people.
I wasn’t available at pickup, but my brother said everything went very smoothly. It was very professional. When I received the car on the other side of the country, it was pouring down rain, but the guy was very good. He communicated with me, and it was a pretty smooth process. I was impressed by how quickly the driver got across the country. I wasn't in a big hurry, but it's always nice to have it done quickly and not drag out forever. It took him less than a week to get from Florida to California. I’d use Montway again if I ever have to transport a vehicle.
Thank you for your detailed feedback! We’re pleased our competitive pricing, reliable partners, and exceptional communication met your expectations. We appreciate your recommendation and look forward to serving you again for your transport needs.
Reviewed April 10, 2025
It was great. Customer service was good and the drivers were easy to deal with. They let us know the day before that they'd be there around a certain timeframe, and they dropped it right off.
Thank you for sharing your experience! We're delighted our knowledgeable customer service team and coordinated delivery process met your expectations. It’s rewarding to know you felt well-informed every step of the way, and we appreciate your recommendation. We look forward to serving you again in the future!
Reviewed April 10, 2025
Montway moved a car from Maryland to Florida for me. I got it in two days. I had no problem setting it up, though I had to pay extra to get the exact day they pick it up. Otherwise, it was gonna be a three-day window. The pick-up worked out fine. I had to drive the car about a mile or two away from my house, and the driver picked it up on a road. I put an AirTag in the back seat or glove compartment so I roughly knew where the car was at different times. On the drop-off, somebody called me and said when they were gonna be there. I had a good experience and have no complaints.
Thank you for taking the time to share your experience with Montway Auto Transport! We are pleased to hear that setting up your vehicle's transport was straightforward and that you received helpful assistance from our organizer. It's excellent to know that the arrangements for pick-up, even though requiring a small drive, were satisfactory to you. We also appreciate your understanding in terms of scheduling for an exact date. Utilizing an Apple AirTag during transport is smart, and we're glad you felt informed about the vehicle locations. We’re delighted you would recommend our services, and look forward to serving you again whenever you need us. Thank you for your commendations! Safe travels in Florida!
Reviewed April 10, 2025
The actual setup of the Montway transport was excellent. We scheduled a week and the guy showed up on the day that was convenient for him. The payment was also accurate to the quote I was given. We moved the car out of the garage down to the street and onto the truck and he drove it away. It was delivered 24 hours later. The driver was perfect. It was a classic car and he was very careful with it. He took special care and got it on and off the truck very carefully.
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We hope to be of service again for any future transport needs!
Reviewed April 10, 2025
Wonderful service. Reasonable price. Helpful staff. On-time delivery. I really recommend Montway for transporting your car. The staff was really nice and helpful and tried their best to accommodate my needs. The price was a little higher than other companies but it is definitely worth it! The pickup time was within the time frame they said and the delivery was super quick, within 7 days from east coast to west coast.
Thank you for your kind words! We're glad our dedicated team and reliable service met your expectations, and we appreciate your recommendation. We look forward to serving you again in the future!
Reviewed April 10, 2025
I had a wonderful experience using Montway. It was easy having a person readily available to give me a call and walk me through the process. Kudos to the driver. He was very personable and helped me understand the whole process.
Thank you so much for your kind words. We're thrilled to hear that you had an excellent experience with us, highlighting our team's dedicated service and reasonable pricing. It's wonderful to know that the driver was able to provide seamless assistance both to you and your family. Your feedback motivates us to continue delivering high-quality service to our customers. Should you need our services again in the future, we’re here to help.
Reviewed April 10, 2025
I had purchased an out-of-state car and needed it shipped to California. I shopped around and Montway had the best overall price for an enclosed trailer that I was looking for. Their timing was good and the car was clean and fine once it arrived. The truck was parked out on the main street outside of my neighborhood. My wife dropped me off there so I could drive the car back up. I would use them again.
Thank you for sharing your outstanding experience with Montway Auto Transport! We're thrilled to hear that our pricing, scheduling precision, and service quality met your expectations perfectly. Ensuring your new car arrives in excellent condition is always a priority for us. Your endorsement truly means a lot, and we're delighted it all went seamlessly for you. Should you need our services again in the future, we'd be more than happy to assist. Happy driving in your new car!
Reviewed April 10, 2025
Montway Auto Transport impressed me with just how quickly they handle the business. The price was awesome, and the customer service was outstanding.
The vehicle arrived in the same condition as when I saw it. They take care of the stuff, for sure.
Thank you for sharing your 5-star experience! We appreciate your positive review and are happy to hear we met your expectations. If you ever need to ship again, you know who to call, we would love to work with you in the future!
Reviewed April 10, 2025
It was desperation. The dealership didn’t deliver from Utah to Arizona, so we found one online – Montway. We set it up ourselves. Everything was fine. It was fast, easy and convenient. Communication with the driver was great. He was very friendly and nice.
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We hope to be of service again for any future transport needs!
Reviewed April 10, 2025
We had used Montway on the way to LA, so we just decided to stick with the same one since our son was using the car out there and we’re just returning it back to ourselves. The delivery was good, and there were no problems there.
Customer service was good and they answered all my questions, plus I had good interactions with the driver. The actual quote they provided was accurate. The pricing could have been a little bit better, but it was still pretty competitive with other brands. Overall, it was a great experience.
Thank you for your review! We are thrilled to hear about your experience and love that you chose to work with Montway again. Repeat customers are our favorite type of customer! Hope to be able to help again for any future transport needs!
Reviewed April 10, 2025
Everyone at Montway Auto Transport was responsive in answering my questions when I had questions prior to the pickup. The driver was really good. However, I literally had a five-minute notice that my car was about to be picked up. That was a little difficult. I didn't get to put everything I needed to put in my car because I had just gotten off from work. I know with pickup, it all depends on where the driver is and they give you a range. But they should provide at least an hour or two so the person can surely prepare for the pick up.
Thank you for your positive review and we are thrilled to hear your transport went (mostly) to plan! We do apologize for the short notice, we ask drivers to give customers 12-24 hours notice and it seems that did not happen in this case. We'll review this with the assigned carrier and see if we can help improve their practices. Thank you again for choosing Montway and we hope to be of service in the future!
Reviewed April 8, 2025
I am very happy with how they handled shipping my car across country. From pickup to dropoff they kept me informed on the move and my car was dropped off in good shape (it only needed a car wash since it wasn't a covered move) and on time in the agreed upon location.
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We hope to be of service again for any future transport needs!
Reviewed April 8, 2025
We sent our car about 1200 miles away, from Florida to Texas. After an initial miscommunication via email, we ended up having a satisfying experience with Montway. The driver came when expected, was very courteous, and the car arrived at its destination much quicker than expected. I would use Montway again for a similar need and would also recommend to others.
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We hope you'll choose Montway again for any future transport needs!
Reviewed April 8, 2025
I made the right decision going with Montway. The cost was reasonable, the move went well, I had no problems, no complaints. They called when they were on the way, called when they got up here, and called when they were already outside.
Thank you for your 5-Star review! Montway appreciates you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 8, 2025
I had my car transferred to another state. It arrived in 1 day and it was unharmed. The customer service staff that see everything up for me was very thorough. I will used Montway again when needed. I highly recommend this company. To the Montway staff continue to provide excellent customer service!! Customers do appreciate it!! LaTosha
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We hope to be of service again for any future transport needs!
Reviewed April 7, 2025
Great service! They were able to shipped a car for me in short notice and the driver went above and beyond their duties! Had a change the address pick up and the dispatcher was very accommodating with all the minor changes I had to make for same day pick up. The driver was on point too! Highly recommend this company everyone!
Thank you for your 5-Star review! Montway appreciates you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 7, 2025
Montway did what so many others failed to do. They got my truck, in a timely manner and had it delivered in a timely manner. I had waited for a week ad a half for other shipping companies to satisfy my requests for moving a pickup from ohio to california and it proved to be more difficult/complicated than I imagined, it's a jungle out there with these shipping companies. Montway did a professional job.
Thank you for your 5-Star review! Montway appreciates you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 7, 2025
I purchased a 2019 Corvette Z-51 from a dealership in Wisconsin. Since I live in California, the most economical way to get the car to me was to use a vehicle transportation company. After researching several options I found Montway. It was easy to set up and communication was great. I opted for covered transport due to the distance and winder conditions. After the sale of the vehicle was finalized I let Montway know the car was ready for transport. They found a driver (actually 2 drivers) within a few days and the car was enroute more quickly than I expected.
The dealer (Marquart motors) sent me photos of the vehicle being loaded and the driver confirmed receipt and indicated he was en route with an ETA of about a week... which I expected. Within 3 days I received a text from the driver that he would be at my house the following morning! A full 2-3 days ahead of schedule. The truck pulled up next to my house and the car was delivered. The driver and I reviewed the pre-existing condition notes and I signed for receipt. The whole process was painless. Montway had the lowest price of the 3 places I requested bids from. I paid cash to save some money and I would not hesitate to use them in the future. Excellent experience and kudos to the careful and thoughtful drivers and company.
Thank you for your 5-Star review! Montway appreciates you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 7, 2025
All communications were friendly, attentive, and comprehensive. Pick up and delivery timelines were as promised. When the driver couldn’t initially contact our pick up designee, he made several attempts to get a hold of someone by also contacting us, Montway, and our delivery designee. Upon delivery he was polite and friendly.
Thank you for your 5-Star review! Montway appreciates you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 7, 2025
My experience was great. From start to finish was easy and professional. Montway was beat all other quotes. My car arrived when promised and in great condition. I was able to track the process while the car was en route. The driver also would text me updates and answer my texts. Driver was professional and nice.
Thank you for your 5-Star review! Montway appreciates you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 7, 2025
I’m really happy with Montway Auto Shipment! They handled my vehicle with great care and accuracy. Their team was responsible for all communication, making the whole process smooth and stress-free. I truly appreciate their professionalism and support. I highly recommend Montway Auto Shipment to anyone looking for reliable and trustworthy service.
Thank you for sharing your wonderful experience with Montway! We're delighted to hear that our team handled everything with care and ensured a stress-free process for you. Your recommendation means a lot to us, and we really appreciate your support. We're always here whenever you need reliable transportation services!
Reviewed April 7, 2025
Working with my availability was the best part. They actually good a driver to soon, and rescheduled to another driver for the next day instead when the weather was much better. No damage to vehicle, and no surprises on the final price. Working with Montway was a very easy process and I was very satisfied with the service that they provided.
Thank you so much for sharing your lovely experience! We're delighted to hear that working with Montway Auto Transport met your expectations so smoothly. It's great to know our team could accommodate your schedule and ensure a quality transport without any surprises. We truly appreciate your positive feedback and look forward to helping you again with any future transport needs. Drive safely and take care!
Reviewed April 7, 2025
Very happy, picked up and delivered as quoted, good communication. It was a tricky situation having to arrange with someone who has a crazy work schedule and had to get on a military base. Everything went smoothly. Delivered to a small rural community in Northern Michigan. I will use them next time I need car transport, and highly recommend to friends.
Thank you for sharing your wonderful experience! We're delighted to hear that our team was able to successfully navigate your specific needs with effective communication and ease. It's great to know that everything went smoothly, from coordinating the tricky logistics to the delivery in Northern Michigan. Your recommendation means a lot to us, and we sincerely look forward to assisting you or your friends in the future. Safe travels until the next time!
Reviewed April 7, 2025
Montway was very cost competitive, organized, and timely. Pickup and delivery were flawless on each end and on schedule as promised. In addition to my self, we had to coordinate between two other parties. Everyone was informed and appreciated the professionalism of Montway. Communication through the process was flawless and informative every step of the way.
Thank you for sharing your fantastic experience with Montway. We're thrilled to hear that everything from the coordination to pick-up and delivery went seamlessly and on schedule. Our team strives to provide informative and professional communication throughout the entire process, so we're delighted that these efforts stood out to you. We appreciate your recommendation and look forward to the opportunity to assist you again in the future!
Reviewed April 7, 2025
I used Montway two times so far in the past and both times have exceeded my expectations in speed, efficiency and price. I highly recommend using them for your next auto transport request. Customer service is great. I located them on Google and compared them with dozens of like companies.
Thank you for sharing your experience and your kind recommendation! We're delighted that both your past experiences with Montway exceeded your expectations in terms of speed, efficiency, and price. We strive to provide excellent service, and it’s wonderful to know our efforts resonated with you. If there's anything you think we can do to improve even further, we would love to hear from you. We look forward to assisting you with any future auto transport needs. Safe travels and yet again, thank you for choosing Monway.
Reviewed April 7, 2025
There are a lot of fly-by-night shippers/brokers on the internet. Don't fall for those ridiculously cheap shipping quotes because you'll NEVER get your car picked up by anyone. Montway by far has the best legit pricing and great service. I wouldn't trust anyone else for my auto shipping needs. They are one of the largest in the country. Just trust it.
Thank you for sharing your wonderful experience! We're delighted to hear Montway Auto Transport met your expectations with our competitive pricing and service reliability. We sincerely appreciate your trust and recommendation for auto shipping needs. If there's anything we can do for you in the future, please don't hesitate to let us know. Safe travels!
Reviewed April 7, 2025
Superb service, best rates up-front, great communication, and highly competent drivers. From start to finish, their professionalism, efficiency, and dedication to customer service were truly outstanding. The booking process was seamless, with clear communication and transparent pricing. The team was highly responsive, keeping me informed at every stage of the transport process. My vehicle arrived exactly on schedule, in perfect condition, and the driver was courteous and knowledgeable, ensuring a smooth handoff. I have used them several times and I am always very impressed.
Thank you for sharing your wonderful feedback! We are thrilled to hear about your positive experience with our service, from the seamless booking process to the professional and efficient transport execution. Our goal is to ensure timely deliveries, clear communication, and a courteous handoff, and it's gratifying to know we consistently meet your expectations. Your loyalty as a returning customer means a great deal to us. We look forward to serving you with your future transportation needs, and appreciate any opportunity to make the experience as pleasant and dependable as possible. Safe travels until next time!
Reviewed April 7, 2025
Excellent customer service arranging pickup and delivery for two vehicles, reasonable pricing for cross country service. The second vehicle was delivered in the middle of the night and we woke up to it safely parked in our driveway with a text message from the driver. I highly recommend their service.
Thank you for your 5-Star review! Montway appreciates you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 7, 2025
I had a good experience with Montway Auto Transport. I looked at three other companies, but it’s the biggest and has a great reputation.
The service was problem-free. It was scheduled several weeks in advance, and I was given a window of a couple of days. I dropped the vehicle off for service at a car dealership and after that was done, I had it picked up, and I never spoke to them again.
At the drop-off, somebody showed up in my driveway who was not an English speaker. He asked me to sign a document on his phone, and I looked over the car and signed the document. The car was fine, and the stuff was in the car and the trunk. I prepaid, so the price was set.
Thank you for sharing your experience with Montway Auto Transport! It's great to hear that arranging the transport was hassle-free and that everything went smoothly from pick-up to drop-off. Your vehicle's perfect condition upon arrival and the seamless pricing you've mentioned perfectly highlight what we aim to offer. We appreciate your trust and look forward to serving you again in the future.
Reviewed April 5, 2025
I transported my car with Montway two years ago and I just decided to use them again. Scheduling this transport went fine and the communication with the driver was perfect. He was awesome and excelled in his service. It took only six days before it was delivered on the specific date I requested. If I have to ship my car across the country again, I will definitely use Montway.
Thank you for coming back to Montway! We appreciate you choosing to do business with us again and are glad to hear we once again met your expectations. We'll see you again for your next transport!
Reviewed April 5, 2025
I bought a new home in Florida, and I needed to transport one of my cars down there. I went with Montway over other companies because of their ratings, reviews, and the Better Business Bureau rating. The transport organizer was terrific. He answered all our questions, and when I called to keep track of the ETA of the car, he called me back and gave me a really good ETA.
For the pickup, he couldn't get it in where I live because we live on a cul-de-sac, so we met him about two or three miles away from our home, near one of the nearest highways, near a mall parking lot. He did a really good inspection. He took out his phone camera and went up and down the car, back and front. Drop-off was seamless. He kept my son informed as to when he was going to be there. It was in a supermarket parking lot, and my son was there to retrieve the car.
The quote was accurate and competitive, maybe a little higher than I really wanted to spend, but I was really more concerned about the safety and the quality of my car getting there. I’m already recommending Montway to my brother, who is looking to buy a home in Florida to transport his car.
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We hope to be of service again for any future transport needs!
Reviewed April 5, 2025
The transport organizer stayed in contact, let me know about the steps involved and was accurate in what the things they were saying. It was good. The transport took five days from Charlotte to Las Vegas. The driver was good and the inspection was smooth. We checked everything over and took pictures to agree on any previous damages, then I signed off on it. He texted me directly and gave me his number so I could get an ETA and if he was on target with his course.
There's a lot of complaints in this industry. The number one complaint people had in the reviews was a lot of these companies try to pull a bait-and-switch and raise the price at you last minute thinking you don’t have these options and you have to be somewhere. Another company tried to do that to me before I went with Montway. It was Transport Masters and they were very shady.
They tried to charge me $300 more and then tried to do my pick-up on the last hour of the window. It was a four-day window. At the end of the day, it was still cheaper than Montway. But I didn't trust them anymore at that point. I left my car, flew out, flew back, and then arranged it through Montway. I chose them based on reviews and ratings, and they are reliable and accurate.
Thank you so much for your 5-star review. We are thrilled to hear our services met your needs and expectations. We appreciate you taking the time to share your experience with others and we hope to be of service again in the future!
Reviewed April 5, 2025
I’ve used other carriers but they’re not up-front and they take too long to schedule and have the vehicle arrive. But with Montway, my experience has always been good. For the most part, they stay in communication and sometimes, they come early, which is always nice.
Also, the cost is good. I have a rep and he usually helps me out and do the best. I ship a lot with Montway and he’s able to help me out a little bit more than the other reps just to get a fair price. It’s usually in line with what I pay for transport with other transporters. But when I use outside transport, I use Montway. Also, they get a little busy sometimes, but for the most part, I’m able to get ahold of somebody and they’re able to help me out then and there.
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We appreciate you choosing Montway when you have the ability and hope to be of service again in the future!
Reviewed April 5, 2025
My experience with the driver from Montway was great. He was able to get to me on time or even earlier. The price of the delivery was fair and the vehicle arrived in good condition.
Thank you for your review! We are thrilled to hear about your experience and love that you shared with others. We hope to be of service again for any future transport needs!
Reviewed April 5, 2025
I used Montway to ship my son's car from Texas to Seattle, Washington. We had shipped his car once before, and I was trying to use the same company we had used, but then Montway popped up. I sent a little message, and they responded the fastest. Also, I saw the reviews, so I was like, "We're just going to use them."
The setup was easy. I filled out a form online, and then they contacted me to give a pickup date. The only issue was that the pickup was supposed to be on a certain day, but they didn’t pick it up until two days later. It was a little inconvenient because we were flying out to Seattle, so I had to have my cousin leave the car at their house. On top of that, trying to contact the company on the weekend was very hard. They give you a phone number, but I wasn’t getting through to anyone, so you just have to wait for the driver to call.
The driver who picked up the car was very knowledgeable. They did charge an extra $200 because they said the car was overweight. I wasn’t there to dispute it, and that was the one thing I didn’t like. Since we had already paid the full price, I couldn’t get a refund.
Thank you for your review. We appreciate you taking the time to share your experience with others. We are sorry to hear there were a couple of bumps in the road with communication but it sounds like overall things went smoothly. We are working to expand our customer support teams as we move into our busy season so we may avoid issues like this going forward. We do hope you'll choose Montway again for future transport needs!
Reviewed April 5, 2025
Montway was fantastic. I was surprised how quickly they were able to set it up for me to pick up my car and transport. I was real happy with that. We only needed to do open transport for the type of vehicle that I was shipping. It was a small car. I was shipping my daughter's car from here to Florida to New Jersey. Pickup and delivery were very good and real simple. They brought it directly to me. I was extremely happy with the service they gave me, and I'd recommend it.
Thank you so much for your fantastic review! We're delighted to hear that Montway provided you with outstanding service and that the transport of your daughter's car went smoothly. It's wonderful that our team could make the process seamless and ease your experience with timely delivery right to your location. We're glad everything was to your liking and that you found the cost reasonable. We appreciate your recommendation and your confidence in using us again without hesitation. Count on us anytime you need reliable transport service. Thank you for choosing Montway Auto Transport!
Reviewed April 5, 2025
I like Montway very much. I received good service. They did a Ford Expedition for my niece, and they were so good, I wanted to do one for my daughter’s Honda Civic. They made a good impression and were very professional. I was completely satisfied with the actual service.
Thank you for sharing your incredible experience with Montway! We are pleased to hear that both the Ford Expedition and Honda Civic transports went smoothly, ensuring your confidence in our service. Knowing that you found the process clear, efficient, and hassle-free truly motivates us to continue maintaining high standards. We're grateful for your trust and take pride in delivering vehicles safely, reflected in the excellent condition upon arrival. Should you need assistance with transport in the future, we’d be more than happy to help. Thank you for choosing Montway Auto Transport!
Reviewed April 4, 2025
I purchased a vehicle out of state and I needed to get it to the state that I live in. I did some research of who were considered the best transporters of classical cars in the States and Montway's name came up on more than one site. So, I decided I'd go with them. They weren't the least expensive, but they weren't the most expensive either. Everybody that I dealt with was really nice and very helpful. When the car arrived, the driver was able to come down the road that we live on and he unloaded it off the truck.
Thank you so much for sharing your delightful experience with Montway Auto Transport! We are thrilled to hear that our representatives and delivery service were able to impress you with courtesy and efficiency. We're so glad the driver managed to get your vehicle to your doorstep smoothly. It's wonderful to see your recommendation, and we truly appreciate your feedback. Looking forward to serving you again in the future!
Reviewed April 4, 2025
I needed a transport service because I bought a car in Phoenix, Arizona, and I needed it shipped to my house in Humble, Texas. And I chose Montway out of the three companies that I checked because of how quickly they could do it and their price. And then setting up the transport went relatively easy. I was satisfied with what the representative told me.
Since I wasn’t there during the pick-up, I sent all the information on what the company’s pick-up hours were. I think it was till 4:30 in the afternoon. And apparently, the driver showed up at 6:30 or 7:00 on Saturday. And there just happened to be somebody there who talked to him. And then he said he was gonna come back the next day, but that didn’t happen until Monday.
And then the driver stayed in contact with me through texting back and forth after they had the car, and all that worked out perfectly. And during the drop-off of the vehicle, since I’m on a cul-de-sac street that is difficult to turn a trailer around in, I contacted the driver and gave him an alternative place, which was right at the end of my street. It was across the street, in a parking lot. Actually, it was on a side street. And he wasn’t on an 18-wheeler, but he had full behind, so just a parking lot across at the end of my street would work, where he could just pull in and unload right there in the parking lot.
And the vehicle was fine when it arrived. I’ve never seen it before, but it looked like how it probably should look. And their quote was spot-on to the final price.
Thank you for taking the time to share your experience! We're delighted to hear you were pleased with Montway's service and competitive pricing. Even though there was a small pickup delay, I'm glad that the smooth communication and handling during transport made your overall experience positive. It's fantastic to know the car arrived safely and that the final cost matched your expectations. We truly value your recommendation and hope to help you again in the future with any transport needs.
Reviewed April 4, 2025
I have used Montway Auto Transport services before. This time, I had to get a car from point A to point B. The customer service was fine. Everything looked good when it was delivered.
Thank you for sharing your wonderful experience with Montway. We’re thrilled to hear that your car transport went smoothly and everything met your expectations. It's fantastic that our customer service and delivery condition met your standards. Your satisfaction is our priority, and it's heartening to know that our efforts contributed to your positive experience. Thank you for choosing Montway again, and we look forward to serving your auto transport needs in the future!
Reviewed April 4, 2025
I needed to pick up my father’s car after he was deceased out on Long Island but I couldn’t find someone who would give me a ride. It would take all day, it was inconvenient cost-wise to get out there and drive it back myself. I went online and was trying to find some pricing from three companies. The others were going through a lot of stuff but Montway had the easiest website to get a quick quote. I used their chatbot to get scheduled and it was really good.
The delivery was great. My only issue was not with Montway but with the E-ZPass charging my dad when the vehicle went through the toll. It was hard fighting them but everything else was perfectly fine.
We're thrilled to hear about your outstanding experience with Montway Auto Transport. Handling such an important task must have been challenging, and we're glad our services met your expectations. Despite the EasyPass issue, it's wonderful to know that the overall transport ran smoothly as promised. Thank you for your glowing review, and we look forward to serving you again in the future.
Reviewed April 4, 2025
I needed a vehicle moved. It was from Atlanta to Chicago, and it probably took about two days max. The representative was professional. I stayed in contact with them. It wasn't actually a residential area. It wasn't too bad. He did make sure that he had room with his truck and unloaded it pretty quickly. It was in the exact condition that it was picked up in. It went good. If you were looking to move a vehicle from out of state, you should look into Montway.
Thank you for sharing your wonderful experience with Montway Auto Transport! We're delighted to hear that the booking process was smooth and that our team was professional and knowledgeable. We're pleased that your vehicle arrived promptly and in great condition from Atlanta to Chicago. Your continued trust and recommendation truly mean a lot to us, and we're thrilled to have earned your perfect five-star review. If you ever need assistance in the future, we'll be here to serve you again. Safe travels!
Reviewed April 4, 2025
We bought a car in Carlsbad, California, and it needed to be shipped to Texas. So, I looked online, and Montway was the best one in the market at the time, listed by Forbes. So, I talked to an agent, and he asked me questions about my car. And then he gave me a quote. And then I asked him if there was a discount, and he said that a discount could be given.
And my car shipping date was not certain. So, we just set up a tentative date, and we had to keep moving it until the shipping date was certain. But the representative was available most of the time on the phone with these updates, and I was also always able to get somebody to update the dates for me.
And in the beginning, the quote that was given was increased slightly because the drivers weren’t available. And then finally, there was a driver, but he was asking for a little bit more. And they checked with me if I was okay or not. And I said I was okay, then that went forward.
So, the car was shipped by the dealer, and it took two weeks, at the most, before it was delivered to me. And then the person who brought me the car texted me saying that he was going to be here in a certain amount of time. And then he came, and he unloaded the vehicle. He was nice about it, let me check the vehicle, and he was gone. So, the car was in great condition and had no problems at all.
Thank you so much for sharing your positive experience with Montway Auto Transport. It's wonderful to hear that the entire process—from the initial setup, agent communication, and flexibility with your timeline, to the successful delivery—met your expectations. We're glad that any adjustments in the trip costs were communicated clearly and that your vehicle arrived in good condition. Your satisfaction assures us that we are moving in the right direction, and we look forward to assisting you in the future should you need our services again!
Reviewed April 4, 2025
I needed to ship a little car for almost 800 miles. And so, I just did a Google search and chose Montway because of the price and because they had good reviews. And so, I went to Montway’s website and started the process, and then somebody reached out after that. And the customer service I got from the representatives was good. I have no complaints with them. They responded, and they did what they said they were gonna do. I opted for either open or closed transport, but I got closed, which is kind of cool. And the price was competitive.
I wasn’t there during the delivery, but my son said it went fine. My son lives sort of down a country road, so they met close to the house, in a fairly large parking lot. So, it went really well. And the communication from the driver was good. It was agreed upon that he was gonna give my son two hours' notice, and he did what he said he was gonna do on that. So, it wasn’t over-communicated, but it was effective, and it was timely.
Thank you for sharing your experience. We're glad you found our pricing competitive and our communication strong throughout the process. It’s wonderful to hear that our team exceeded your expectations with a smooth, timely delivery and that the unexpected upgrade added value.
We appreciate your trust and look forward to serving you again.
Reviewed April 4, 2025
We had an old Datsun 510 we were shipping to our son. It was his since he was a boy. He got married in Dallas. So, for Christmas, we sent it out to him. Working with Montway was easy and wonderful. I did the process online. They told me that they sent me something about my driver and that he would be calling me. The next day, I got something saying, “I'm sorry. That driver is no longer available. It will be this driver.” They sent me another driver later. They told me the car would be picked up between 4 and 10 days, and it was picked up on the 10th day. So, it was picked up during the time frame they told me.
The car was put inside a brand-new truck. The driver said, “I just picked up one car. Yours is going on the top all the way in the back.” He said he was going to Vegas, and pick up three more cars. Then he said, “I will be at your son's house on this day.” He was. His truck was beautiful. We live in a gated community. The driver couldn't drive in. He parked out on the street and he walked in about two blocks, and he didn't mind at all. The car was in the driveway. He was able to drive it. He was wonderful.
Thank you so much for sharing your experience with us. We're delighted to hear that everything went smoothly with shipping your son's beloved Datsun 510 to him for Christmas. It’s fantastic that the process was easy to navigate online, and we’re glad to know the time frames and updated driver details worked out for you. Our goal is always to provide exemplary service, from start to finish. We truly appreciate your willingness to trust us with such a meaningful automobile. Looking forward to assisting you again in the future!
Reviewed March 31, 2025
This was my first time using a car transport company and I was very pleased with their service. They were timely, efficient, reasonably priced, and the driver was very pleasant and courteous. They returned to my destination before me and was able to work with my family with an appropriate pickup time and place. My family was also very impressed with how they operated. This is a great company and I would use them again and would recommend this company to my friends and family. Extremely pleased!
Thank you for taking the time to share your wonderful experience! We're thrilled to hear that as a first-time customer you found our service timely, efficient, and reasonably priced, with our driver being pleasant and courteous. It's fantastic that we could accommodate your schedule with your family's assistance, and that both you and your family were pleased with our service. We are here any time if you need our services in the future! Thank you for choosing us!
Reviewed March 26, 2025
I shipped my son's vehicle from Buffalo, NY to Anchorage, Alaska. It was a seamless transaction from beginning to end. I was able to track the progress and my son picked up his vehicle two days earlier than anticipated. Montway was extremely helpful, professional and offered comparable pricing. I would not hesitate to use them again.
Thank you so much for sharing your experience! We're thrilled to hear that everything from the transaction to the early delivery was seamless for both you and your son. Our team's goal is to provide professional and helpful service, and we're glad to have met your expectations. We'll always be ready to assist with any future transportation needs. Thank you for choosing Montway!
Reviewed March 23, 2025
We were on vacation for three months, so, rather than renting a car, we decided to send ours out because was a whole lot cheaper than renting. I looked at car transportation on the internet and then I called a few of them. I got some quotes, and from the people I talked to, Montway seemed to be the best among the ones I checked.
In setting up the transport, you have to tell them what kind of car it is and then where you’re going, when you need it there, and then they do that on their own. Our car came two days early. It was picked up in Minneapolis, Minnesota and it was delivered to Palm Desert, California. They picked it up on a Sunday and I got it here on Wednesday -- they said it would be here on Saturday.
On the pickup, they got into my residential area to pick it up. They couldn’t deliver it with their truck, though, where I’m staying. So, we got that all worked out with the guy whose house we were renting and also the gate people. The guys in the truck worked it out with the gate people and it was in the garage when we got here. The driver and his driving partner would let us know where they were and when they thought they were going to be able to deliver it.
Overall, everything was clear and above board. It was very plain and easy to understand. The quote was right on with what they took out of my credit card. It was a whole lot easier than I thought it was going to be. It was the first time we’ve ever done it, so we had our own worries about things. And by the end, there was nothing to worry about. Now, they are going to come and pick it up at the end of April and take it back home.
Thank you for your detailed feedback. We’re delighted to hear that your transport experience was smooth, on time, and met your expectations—even exceeding them with an earlier delivery. Your compliments about our professional team and transparent pricing mean a lot to us. We look forward to serving you again for your return transport in April.
Reviewed March 23, 2025
My car came in time. My van was a little bit difficult to transport because it's a utility van and it has an awning for camping. He was able to remove the awning, and then assembled the awning back when he got here, so that was nice. He did that free of charge, but I tipped him. It was expensive, but they're all expensive. The thing with Montway is that you don't know who's going to do the actual transportation because they contract it out to different companies, but it went smoothly.
Thank you for your wonderful review. We're thrilled to hear that our team provided courteous and professional service, especially when handling the unique challenge of your van. We take pride in ensuring every aspect of the transport process runs smoothly, and it's gratifying to know that the additional steps taken by our carrier added value to your experience.
We also appreciate your understanding of our industry practice of contracting transport to trusted partners. Your recommendation and 5-star rating mean a great deal to us. Thank you for choosing Montway Auto Transport, and we look forward to serving you again in the future.
Reviewed March 23, 2025
I just looked Montway up, and they had a good rating. So, I used them when I transferred one car out to Utah, and they did a great job. They got there on time. And so, I did it again and was equally pleased. I was just fine with everybody.
I thought they did a good job. I think they communicated with me as things progressed and stayed in touch. And then, I had the driver's information and number. He called me, and we met at a certain place. I got the car. It went very smoothly. So, it was a good experience.
Thank you for your kind review. We’re glad to hear that you appreciated our timely delivery, consistent communication, and transparent pricing throughout the process. It’s always our goal to ensure a smooth and reliable experience, and your recommendation means a lot to us.
We look forward to serving you again in the future.
Reviewed March 23, 2025
Montway’s pricing was comparable to that of other companies. I used them twice in Idaho and Iowa. They pick it up quickly, and they’re on time. And the customer service was good. When I did call, they would answer, and they would give me an update.
Thank you for your positive feedback. We're pleased to hear that you appreciated our quick, punctual service and competitive pricing. It’s great to know our team met your expectations and that you’re satisfied with our service. Your 5-star rating means a lot to us, and we look forward to serving you again.
Reviewed March 23, 2025
Montway was fine, and the transport organizer was very good. I've used them before, and they're great and efficient. The time of pickup and drop off from Illinois to California took five to six days.
I was there during the pick up. I had them at my office and there's a big street. So, that was no problem.
Thank you for your continued trust in Montway! We're thrilled to hear that your transport went smoothly and that our team once again delivered excellent service. It's great to know the pickup at your office location was convenient and that our transport organizer provided a positive experience.
We truly appreciate your recommendation and look forward to assisting you with future shipments.
Reviewed March 23, 2025
Montway Auto Transport is very good. I used them a lot. Maybe 10 or 15 times. They're excellent, and I had no complaints.
They usually have a connection to everybody. They're a big one, and their pricing is competitive. So if you put your order on Montway, somebody is gonna take it. They got a pretty good business.
Thank you for being a loyal customer and for sharing such thoughtful feedback. It’s always our goal to provide a smooth, reliable experience, and it means a lot to hear we've delivered that consistently. We truly appreciate your continued support and look forward to assisting with your future shipments.
Reviewed March 23, 2025
Montway Auto Transport was good the first time they transported my daughter's car to California. And I needed them again. I went with them, and it went well.
It took like three or four days, not too long. But it got there safely. Everything was perfect. I’m satisfied, and I recommend them.
Thank you for choosing Montway again and for sharing your experience. We're glad to hear that both transports—especially this most recent one—went smoothly and met your expectations. It’s great to know our team provided clear communication and timely service, and that your car arrived safely and on schedule.
We truly appreciate your recommendation and look forward to assisting you or your family again in the future.
Reviewed March 22, 2025
Montway had good reviews and a competitive price. They were also more responsive than the other company I asked for a quote from. Montway’s quote was on the ballpark of the competition, but it was maybe a little lower. Customer service was good. During the move, there was a little issue because they told me I could load the car up. When the driver got there, she said there was a limit, so they ended up charging me some money for it. The rest of the move went really smoothly.
Thank you for taking the time to share your experience. We're glad to hear that you found our pricing competitive and the overall transport process smooth. We appreciate your feedback regarding the personal items policy and any confusion that may have occurred. While we do allow limited personal items, weight restrictions can sometimes result in additional charges, and we apologize for any inconvenience this caused.
Your input helps us improve, and we hope to have the opportunity to serve you again in the future.
Reviewed March 22, 2025
We were transporting my husband's truck. I liked that I was able to get a ballpark estimate online with Montway, which helped me do the same process with a few other companies. I did a little bit of research to support that and saw an overall positive feedback. We just confirmed the make and model of the truck, long bed, short bed, all that good stuff, and the estimate was accurate, so I was happy about that. I decided to go with them because of their competitive price advantage and that they seemed trustworthy. Carl was amazing. He was hilarious. He and my husband hit it off great. And when I had to do the payment, the people were efficient, friendly and helpful.
Thank you for choosing Montway Auto Transport and for sharing such a thoughtful review. We're glad you found our online estimate tool helpful and our pricing competitive. It’s great to hear that positive customer feedback played a part in your decision—and even better to know we lived up to those expectations.
Thank you again for your trust, and we hope to assist you with any future transport needs.
Reviewed March 22, 2025
We used Montway’s services in the past and it worked really well. Daniel, the driver, was fantastic. We had him the last time, too, and that was a couple of years ago. Customer service was great.
Thank you for being a returning customer and for sharing your experience! We're thrilled to hear that you had another positive transport. We’re also glad our customer support and pricing met your expectations. We truly appreciate your continued trust in Montway and look forward to assisting you again in the future.
Reviewed March 22, 2025
I have used Montway Auto Transport twice and had a good experience both times. Their customer service representative is great and quick to take action. When I used them for the first time back in 2021, the driver did not meet the deadline. I was about to miss my flight, so Montway hooked me up with another driver in 20 minutes. For this reason, I contacted them again for the second time. There were multiple ways to reach them. I know they are available online. The second time I talked to them, they offered text messages. Their pricing is fair. The first time I decided to move across the country, I compared multiple quotes from several companies. The second time, I did not because the price was lower than the first time anyway. With inflation over the past three years, I expected the price to go up. When I saw the price went down, I took it. I'm recommending them to anyone who wants to move across the country and not drive for 40 hours.
Thank you for sharing your detailed experience with Montway Auto Transport. We're delighted to hear that our customer service was quick and responsive, especially during the critical moment when we arranged a replacement driver to ensure you didn’t miss your flight.
We're also pleased that our competitive and fair pricing met your expectations, even as market conditions changed. It’s our goal to provide reliable and efficient service for every cross-country move, and your feedback reaffirms that commitment. We appreciate your recommendation and look forward to serving you on your next move.
Reviewed March 22, 2025
I moved from New Jersey to California. I transported a car using Montway Auto Transport. The representatives were very responsive. Every time I had an issue, I just called the customer service number and they responded immediately. It was a really good and pretty easy process.
Pick-up was fine, but it got delayed by a few days. They gave a five-day window of when it would get picked up, and then another five-day window of when it would be delivered. So, it all worked out fine.
I looked at just a few transports to gauge the average price. And I thought their quote was reasonable compared to other carriers.
If I have to give one critique, it's the five-day window. That's kind of like a long window to be ready for the car to get picked up and dropped off. But it wasn't that big of a deal, though.
Thank you for your feedback and for choosing Montway Auto Transport for your move from New Jersey to California. We're glad to hear that our responsive customer service and smooth setup process helped make your experience positive. We appreciate your comments on our competitive pricing and understand your concern about the five-day window for pickup and delivery. While we aim to provide a reliable schedule, we'll continue to work on streamlining our process. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Reviewed March 22, 2025
Montway was on my list of people to call six months ago. The company I went with at first didn’t come through, so I cycled back to the other names on the list and tried Montway. The rep said he could get me what I needed, so I went with them. Their cost is higher than most others, but I got what I need and the communication with them was great.
Thank you for sharing your experience. We’re pleased that our team could step in when your initial provider didn’t meet your needs. We take pride in our outstanding communication and reliable service, and it’s rewarding to hear that our efforts justified the higher cost for you.
Your recommendation is greatly appreciated, and we look forward to serving you again when needed.
Reviewed March 22, 2025
I've had good luck with Montway. Last year, when I used them, I had an excellent driver. He was really quick. He spoiled me.
Of course, there have been delays this time with the pickup, but you have to expect those things. I hired them to transport my car while I was in Florida, but it hasn’t been delivered yet. Customer service was very good, and I was provided a good quote.
Thank you for your continued trust in Montway Auto Transport. We’re pleased to hear that your previous experience set a high standard, and that our customer service and competitive quote met your expectations again. While we understand that delays can sometimes occur, we appreciate your patience and remain committed to delivering the same high level of service you've come to expect. We look forward to completing your delivery and serving you again in the future.
Reviewed March 22, 2025
I thought Montway did a great job. I got emails for updates from them, which was nice. I didn't really communicate anything with them except for the day they picked the car up. They were on time, delivered, and I would use them again.
Thank you for your positive review. We're glad to hear that our timely email updates, punctual service, and efficient handling made your experience smooth and stress-free. Your satisfaction is our top priority, and we look forward to assisting you again in the future.
Reviewed March 20, 2025
Alex, our driver with Black Mustang Transport was wonderful. He was very professional and careful with our car - an Austin Healey. Transport was from CA to FL. with no issues. I was able to contact him at any time during transport. The quoted price was the same at delivery. I would highly recommend Alex and Montway who set up the contact.
Thank you for sharing your positive experience. We’re delighted to hear that the team provided such professional and careful service during your transport. We truly appreciate your recommendation and look forward to serving you again.
Reviewed March 19, 2025
A complete breakdown in communication. One email said the car would be back in two days. Five days later I discovered the car was sent to Dallas - not Chicago. I had to call to find this out. Then I was told on Sunday that the car would arrive Wednesday. It arrived two days early on Monday. At no point did Montway make an attempt to contact me.
Thank you for sharing your experience, and I'm really sorry we fell short with the communication during your car's delivery. We understand how important timely and accurate information is, and I deeply regret the impact our errors had on your experience. Your feedback is indispensable to help us correct and improve our services, regarding both precise delivery notifications and attempts to avoid communication lapses in the future. I'd be more than happy to look into this matter further if you reach out to us directly, as we're committed to providing the best possible service.
Reviewed March 18, 2025
I had my car transported from Charlotte, North Carolina to Houston, Texas with Montway. The coordination was very easy and my car was delivered on-time and in perfect condition. My only concern which did not happen is the trailers are super tight. It is a challenge to get into the car to back it out (and put it in). The driver performed gymnastic moves... I think a larger transport might make this easier. Again, I was completely satisfied. Thanks!
Thank you for sharing your detailed experience. We're delighted that your car was delivered on time and in perfect condition, and that our coordination made the process smooth. We appreciate your feedback regarding the tight trailer access. Your comment helps us continuously assess and improve our operations, and we’re glad our driver was able to safely maneuver under those conditions. Thank you for choosing Montway, and we look forward to serving you again.
Reviewed March 18, 2025
I transferred a truck from Florida to Camp Pendleton for my son and was recommended by other Marine families and they were correct. The process was smooth and communication was great. Would recommend to anyone who needs a vehicle moved around the country. Driver was nice and careful and delivering went smooth.
Thank you so much for sharing your experience with us. We are thrilled to hear that the process of transporting your truck went smoothly and met your expectations. Our team takes pride in delivering excellent service and it's wonderful to know that our driver provided top-notch care and communication. Your recommendation means a lot to us, and we look forward to assisting you or your family again in the future.
Reviewed March 14, 2025
The Montway customer service representative was good, and the carrier did a great job. We’re very happy with them.
Thank you for sharing your experience! We’re glad to hear that our customer service team provided excellent support and that the carrier ensured a smooth delivery for your vehicle. We appreciate your honest feedback on pricing and overall experience, as it helps us continue to improve our services. If there's anything we can do to earn that extra star in the future, please let us know. Safe travels, and we’d love to assist you again!
Reviewed March 14, 2025
A couple of months ago, my car broke down in Palm Springs, and I wanted to get it back to the auto repair place that I use in Orange County. The tow truck company wanted $1,600 and I figured I'd get a better price with an auto transport company. Montway quoted a fair price, they picked the car up and delivered it as expected. I wasn't there for either one, and the car had some issues, but they handled it on their own and didn't get me involved in it.
Thank you for sharing your experience! We're pleased to hear that Montway provided a cost-effective and seamless transport solution for your vehicle. It's great to know our team handled everything smoothly, even in your absence. We appreciate your recommendation and 5-star rating, and we’d be happy to assist you again in the future.
Reviewed March 14, 2025
We were transporting a classic car from Florida to Pennsylvania. We chose Montway over five other transport companies because I thought the communication was really good. There was a constant follow-up, and even when things were changing, I was constantly kept up to date. I just thought the overall service was good. They had great reviews, and I was looking for a carrier with experience transporting classic cars. I didn’t know what I needed to do because the car was not running, and they completely explained that to me, so I was able to get it all taken care of. It was very easy and smooth, especially for someone who had never done this before.
I did most of the process myself. I submitted the inquiry, got some quotes back, and when I was ready, I was able to do it all online and through chat. I had some concerns about the car since it wasn’t running and how it would be towed, and I needed to make sure they were contacting me because I had a counterpart coordinating the pickup. It wasn’t a hard sell like the other carriers I looked at, who constantly inundated me with calls morning, noon, and night, which is a quick way not to get my business.
For the delivery, I talked to the driver multiple times, and he called me to say he was an hour away, and he was. He unloaded the car, which was the first on his carrier, and brought it down my very long driveway into the garage. He secured it, unhooked it, we made the payment, and he was gone. It was a very easy process. The car was in fine shape when it arrived. He had pictures of it, we took pictures, and there was no damage. We couldn’t have been happier.
I’ve never done this before, but I thought the quote was fair and pretty close in line with everyone else’s. The financial aspect wasn’t necessarily a motivating factor for me, and I think they were all pretty competitive. The communication was constantly smooth, which is very important when you’re shipping something and trusting people you don’t know. There’s a huge trust factor on both ends. I just gave a very small deposit, and the rest wasn’t due until I got the car. Knowing where we were in the process, when the car was getting picked up, and when it should arrive made it easier.
Thank you for your thoughtful and detailed review! We’re delighted to hear that our team’s expertise in classic car transport, clear communication, and seamless coordination made your experience smooth and stress-free. We understand how important it is to have trust in the process, especially with a non-running vehicle, and we’re glad we could provide that peace of mind.
It’s also great to know that our approach to communication stood out from other companies and that our carrier handled the delivery with care and professionalism. Your recommendation means a lot to us! If you ever need transport services again, we’d be honored to assist. Enjoy your classic car!
Reviewed March 14, 2025
I like Montway’s the price and the response time when I reached out. Their customer service was good and helpful. Montway was the better option. It wasn't the cheapest, but it wasn't the most expensive for the service.
They were great with the delivery because I got it faster than when I thought I would get the vehicle. And he delivered in the morning, made sure everything was set as soon as I got there. I'm gonna use it again next time.
Thank you for taking the time to share your positive experience with Montway Auto Transport. We're pleased to hear that our competitive pricing and quick response time played a key role in your decision, and that you found our customer service both positive and helpful. Our team works hard to provide excellent value, ensuring that your vehicle not only arrives on time but also in the condition you expect.
We're delighted that the delivery exceeded your expectations, and we're grateful for your trust in our service. We look forward to assisting you with any future transport needs. Thank you for choosing Montway, and safe travels!
Reviewed March 14, 2025
We were moving from Oahu to Colorado Springs and I needed to transport my 2015 Jeep Wrangler. I used Montway before when I moved from Colorado to Oahu. They transported my Kia. I just went with them again because I knew how quick the service was and how well priced they were.
I was given conflicting information, though, ‘cause the State of Hawaii has different shipping requirements. The representative told me that I could put 100 pounds worth of personal belongings into the vehicle to ship back. I planned to do that, and then I hadn't heard anything, so a couple of days before I needed to drop off the Jeep, I called to confirm. And they said that they don't allow any items in the vehicle at any time. So I ended up having to ship 100 pounds worth of things.
Overall, it was good. They were communicative, polite and professional. I think it was just mixed information about the requirements at Pasha Hawaii where I dropped the Jeep off at. For the delivery, I got a text. And then they called just to let me know that they were gonna be here within 24 hours or so. They showed up way before the delivery time that we had initially anticipated, so that was nice. They pulled it right into my driveway and asked me if I could take a look over it. Everything looked great, and they just handed me the keys. It was easy.
Thank you for sharing your detailed experience with Montway Auto Transport. We're glad to hear that our quick service, competitive pricing, and smooth delivery process met your expectations again, especially during your move with the Jeep Wrangler. We also appreciate your honest feedback regarding the shipping requirements in Hawaii. We understand how conflicting information about including personal belongings can add unnecessary stress to an already busy moving period. Your input is invaluable, and we'll work to improve our communication on this matter to ensure consistency and clarity for future shipments.
Thank you for your continued trust and for recommending our services. We look forward to assisting you with any future moves and ensuring an even smoother experience next time. Safe travels!
Reviewed March 13, 2025
I went through Google and other websites, and Montway Auto Transport had pretty good reviews, which has been my gold standard for going for the best service. While I was considering my vehicle transport, I had no idea which one was the best, so I had to go with whatever reviews were there.
My experience was pretty smooth. I don't think I had any issues, and it was not stressful at all. The quote was pretty reasonable. It was right around the ballpark I had in my mind.
The delivery blew my mind. I did not expect my car to be delivered so quickly. I was really impressed with the timing, the quality, the ease of delivery, and the ease of the whole process. It was really, really smooth from start to finish. I had to barely stress or worry about it.
Thank you for taking the time to share your experience. We're delighted to hear that our positive reviews helped you choose Montway Auto Transport and that our customer service, fair pricing, and prompt delivery exceeded your expectations. Our team strives to make the entire process as smooth and worry-free as possible, and it's rewarding to know that you felt confident every step of the way.
We truly appreciate your trust in our services and your feedback, which helps us maintain the high standards our customers expect. Should you need vehicle transport in the future or have any questions, please don't hesitate to reach out. Safe travels!
Reviewed March 13, 2025
I needed to transport 1949 Oldsmobile Convertible in an enclosed container from Idaho Falls because I moved to Gold Canyon, Arizona, and our experience with Montway was good. The car got here in good shape, and everything was good. The guy was cool and brought it down here.
I’m living in a gated community, and he called for the code. He pulled up right in front of my house, and his car trailer had another car in there too. It was low to the ground, so he dipped his ramp down and he did it professionally. And my car was in good shape. And I could tell he was very cautious when he brought it out of the trailer and parked it on the curb for me. I was very pleased.
I was going to do it myself, rent a U-Haul truck, and pull a trailer. But, I settled with them and it was a lucky day for me. I got ahold of somebody, and he said that he would get a quote and call me back. And he did right away. I figured the quote was about the same as me going up there and doing it myself. So, it only made good sense to go with his price and them do it. I’ve got their name and number written down in my notebook, and if I have any transport needing in the future, I’d certainly call them. Price was reasonable and the service was good. If you’re that happy, why would you go anywhere else?
Thank you for sharing your experience with Montway Auto Transport. We're thrilled to hear that our enclosed trailer option provided the extra security you needed for your classic Oldsmobile, and that our professional driver ensured it arrived in pristine condition. We pride ourselves on offering competitive pricing along with transparent, prompt customer service, and it's rewarding to know you found both to be spot on.
Your feedback confirms that our commitment to quality and safety makes the difference, especially when comparing options and considering the cost and effort of a DIY approach. We're grateful for your trust and recommendation, and we look forward to assisting you again in the future. Safe travels!
Reviewed March 13, 2025
Montway got back to me the quickest, so I went with them. In scheduling, they had me set what my recommended days were, and they set me up with a distributor. Then, they called me and set up a pickup date and then the drop, and they kept me informed while they were traveling here. The transport took 10 minutes, and the driver was very friendly. The price was about average for the market, tooa.
Thank you for taking the time to share your experience with Montway Auto Transporters. We're pleased to hear that our prompt response and streamlined coordination met your needs. It’s great to know that our communication throughout the transport process and the flexibility in scheduling—especially coordinating pickup and delivery at a convenient location—made your experience smooth.
We appreciate your positive feedback regarding our team and driver, and your honest rating helps us identify areas for further improvement. Our goal is always to provide a 5-star service, and we look forward to the opportunity to serve you even better in the future. Safe travels!
Reviewed March 13, 2025
We had a vehicle that was in need of repair, and we weren’t able to drive it up. So, we had to have it transported up to the mechanic shop. I’ve purchased vehicles and have had them towed to me from various parts of United States since 08, and I wasn’t 100% satisfied with others’ service. I saw that they had some good reviews, so I gave it a shot.
I told my son who wants to mimic what I am doing while he is in school, “When you do purchase a vehicle, this is the company you should contact for transport. I’ve only used them once, but my experience far exceeded my expectations based on my experiences in the past.” They were the first ones that I’ve had a good encounter with. So, I plan on using it in the future.
Thank you for taking the time to share your experience. We're thrilled to hear that our setup process, competitive pricing, and reliable delivery met—and even exceeded—your expectations. It's our mission to provide a hassle-free, seamless service, and knowing that we've delivered on our promises means a great deal to us.
We're especially grateful for your recommendation and for considering us for future needs, as well as for passing along your positive experience to your son. Your trust in our service is something we value highly, and we look forward to assisting you again whenever you need us.
Safe travels and thank you for choosing Montway Auto Transport!
Reviewed March 13, 2025
I’ve used Montway quite a few times in the past and it’s been a great company. I’ve had multiple vehicles delivered by them without any issues and they’re usually one of the better rates. The other thing is speed of service. I can have someone pick my vehicles up within a day or two. I’ve had really good luck on short notice getting somebody to grab my vehicle and get it to me safe and sound. I didn’t really look much else when I did this last transport either.
Montway is the best transport service currently available. I’ve used a couple other ones and they’re good, too but the communication is key. Setting up a transport is very simple and I love the email notifications.
The phone calls to me are very vital to be able to have somebody on the other line that you can actually speak to and understand. It’s huge to be able to have that communication back and forth and know that my vehicle is being picked up. I have their number available and I can call and ask for updates at any time. I always get somebody to answer and I’m not left hanging.
Thank you for your continued trust in Montway Auto Transport! We're honored to have earned your loyalty and to hear that our efficiency, reliability, and competitive rates consistently meet your expectations.
Your feedback on our quick scheduling, clear communication, and responsiveness is especially appreciated, as we strive to provide a seamless experience for every transport. Whether it’s a short 200-mile trip or a cross-country move, we’re thrilled to know that our service has remained top-notch for you.
Your recommendation means a lot, and we look forward to assisting you with future vehicle transports. Thank you for choosing Montway, and we appreciate your five-star rating!
Reviewed March 13, 2025
We relocated and needed to transport a passenger vehicle. My initial contact with Montway was very positive. Their price was fair and competitive too, so I went with them. The pickup and delivery was very easy. They made sure to let the driver know the best spot to pick it up. In our previous residence, it was very tricky. There was a big hill and it was very restricted. So, I met the driver down the bottom and he couldn’t have been more accommodating. I recommend Montway without hesitation.
Thank you for sharing your experience! We’re delighted to hear that our service exceeded your expectations and that our team’s professionalism and flexibility made your vehicle transport smooth and hassle-free. We understand that unique pickup locations can present challenges, so we’re glad our driver was able to accommodate your needs and ensure a seamless process.
Your recommendation means a lot to us, and we truly appreciate your trust in Montway Auto Transport. If you ever need assistance in the future, we’d be happy to help again. Safe travels, and thank you for your top rating!
Reviewed March 13, 2025
Yesterday, I wanted to set up a transport. Montway quoted me $1,200, and I offered $1,100. He said $1,200 was the best price. I’ve done business with Montway before, but I told him I was going to get a competitive quote. I’m going back on April 15th and will need transportation from Sunny Isles Beach to Lake Barrington, Illinois.
I paid $900 for the service last year, and I also paid $900 earlier this year for Montway to get here a short time ago. The representative said this is the busiest time of the year, which is why the quote was $1,200. I contacted another reliable company, and for now, I’m going to wait to see what the competitive quote is before making a decision. I’m leaving in about a month.
I was disappointed because I thought I could have done it for a little less money. I did ask if, for the extra $100, there was any kind of customer loyalty discount they could offer, and I would have appreciated that. It was $200 more than what I paid back in January, just a few months ago. So that’s what it is.
This isn’t the first year I’ve done business with Montway. I used them last year and in previous years as well. Based on my past experiences, everything was done as promised and on time. I wouldn’t have contacted them if they weren’t a good company. Montway is a very reliable company.
Montway had good Google reviews and a good reputation. I’m not familiar with all the companies across the United States, but I am very familiar with the company I’ve been doing business with for 25 years in the Chicagoland area. The other company is reputable, but I chose Montway because they gave me a much better price.
If the price difference is about $100, I’ll stick with the company I’ve been doing business with. But once the difference is $200 or $300, the loyalty isn’t worth that much. For a $100 difference, I don’t mind staying loyal. To be honest, there was one year when I didn’t use Montway and went with a different provider because the difference was a couple hundred dollars.
Thank you for your honest and detailed feedback. We truly appreciate your continued trust in Montway Auto Transport and are glad to hear that our reliability and service quality have kept you coming back over the years.
We completely understand your concerns regarding pricing fluctuations. Seasonal demand can impact transport costs, and we always strive to provide fair and competitive rates. That said, we value our loyal customers, and we regret that a loyalty discount was not available in this instance. Your feedback is invaluable, and we will certainly share it with our team to explore ways to better acknowledge returning customers in the future.
We hope to have the opportunity to assist you again and provide the level of service you’ve come to expect from Montway. If there’s anything we can do to make your next experience even better, please don’t hesitate to reach out. Safe travels!
Reviewed March 13, 2025
It was easy, and communication on their end was good. The quote was fair. Montway was actually the second car hauler I contacted. The first one didn’t work out, and I was very disappointed with how they handled the process and the lack of communication.
I was only on the receiving end, but I didn’t hear any complaints about the pickup or how that process went. As far as the delivery, everything went great. When you go through a broker, you have to be flexible with the schedule. There’s no guarantee they’ll be there at a specific time. Overall, everything worked out well.
Thank you for sharing your positive experience with Montway Auto Transport. We're pleased to hear that the recommendation from your heavy equipment hauler associate led you to choose our services and that our communication and fair quoting made a great impression. While you were mainly involved on the receiving end, it's wonderful to know that both pickup and delivery went smoothly. We understand that working with a broker often requires some flexibility with schedules, and we're glad our process met your expectations.
Your excellent rating and recommendation mean a lot to us, and we look forward to serving you again in the future. Safe travels!
Reviewed March 13, 2025
I live in Virginia and then I bought a truck in Texas. I had been looking around ‘cause it’s my first time having a car transported. I went with an independent transport service who claimed to have all these connections but it was getting dragged off about two weeks. I was on vacation. So, that’s why I really wasn’t worried. But at the same time, I did want the car ‘cause I had already purchased it.
Gabrielle of customer service was very nice. She told me exactly how it was gonna work, the timeframe, and the payment. Everything she said that was gonna happen and how the process is gonna work is exactly how it worked. She guaranteed a timeframe and I was really impressed for my first time having a car transported.
Gabrielle is laid back and she spoke with so much confidence. So, I could just tell that this wasn’t your regular company. And then even though I didn’t speak to her again through the whole process, any time I called, everybody there was on the same page. So, every rep I talked to was able to get an answer back to me immediately.
Montway has a good network. And I understand that they have to find drivers that are going that way. But I was impressed as how they were able to keep everything within the parameters of their process exactly how they said they were.
I have a guy that I go to church with who is an independent dealer. He was telling me at first that it would be nothing over 800. He gets cars from Manheim in Pennsylvania and comes back to the D.C. area, where I live at. And he brings cars back that way. But he was dragging it out and didn’t have any connections at all. If you wanna take the cheaper route, expect the cheap customer service, a lot of gains and a lot of foolishness.
But Montway was definitely worth the money and it’s a lot of value in their price. They’re a little bit more expensive but to me, I’ve always been the kind of consumer to believe that you pay for what you get. And so, even though it was around $1,300, I felt very comfortable, especially coming from Texas.
I had just sold my home in Virginia so, they had to go by that address ‘cause they had to match up. The gentleman that they contracted to come and delivered the vehicle was nice and respectable. He texted me his ETA and he let me know where he was at and kept in contact with me. So, not only did Montway keep their word about the process, but they deal with quality transporters and independent contractors.
The transporter delivered on time. He had three pickup trucks and my pickup truck is in the middle. So, the one behind me didn’t start. My cousins have an aunt on their mom’s side who lives a couple of doors down. They had to get a pickup truck and pull it over. It was about an hour ordeal but we laughed about it and had a good time.
The transporter was a very personable guy. He said he ran a business with his cousin, his uncle and his brother. The transport was great. The car came in and not a scratch on it. It was a beautiful and a great experience.
And then even with the tracking system that they have, I was able to click on it and see exactly the timeline. They said they were not gonna charge until they find the transport and have everything confirmed. The dealership actually had their own service but they were trying to charge me three times as much.
We did everything over the phone. The tracking was all right there within the email and I was able to pull it up that way. I like their system. It’s very unique. It’s been a couple of months since I looked at it but I remember that it was very easy to navigate through and I felt comfortable in waiting. Once I was put in contact with the transport, he texted and called me to let me know that he was 25 miles out. It went so smoothly.
I’m just thankful to God I happened to talk to Montway and I felt very comfortable. They’re very reputable and trustworthy. I was very impressed with the service and if I ever had a car shipped again, I would definitely use them and I wouldn’t deal with any other company.
Thank you for sharing your detailed experience. We're thrilled to hear that after your challenges with an independent service, Montway Auto Transport provided a reliable, professional solution for transporting your truck from Texas to Virginia. It's great to know that our team—both the helpful customer service representative and the dedicated transporter—helped make your first out-of-state transport a smooth and reassuring experience.
We appreciate your acknowledgment that our pricing reflects the value of the service provided. Our goal is always to offer peace of mind through clear communication, timely updates, and expert handling, even when unexpected hitches occur. Your recommendation means a lot, and we look forward to serving you again in the future. Safe travels!
Reviewed March 13, 2025
I just recently transferred to Texas for college and I was going to drive the car myself. But then I realized I needed it a little sooner. I had a family friend who lived in Texas who said they use Montway and it was really easy and really good so I called them. I set up the transfer online and the communications were through email and then I got one phone call. The process was super quick, easy and very thorough. The quote and the final price were completely accurate. I did not see a difference.
The car came in great condition, aside from being dusty. The transport wasn’t as bad as I thought, considering where it had to go through. I’d definitely use them again. They're quick and very professional. And the pricing is justified. And I had no problems with them. I recommend them for anyone who needs their car transported.
Thank you for sharing your detailed experience! We’re thrilled to hear that our streamlined online process, clear communication, and accurate quoting helped make your relocation to Texas hassle-free. It’s especially gratifying to know that both the pickup and drop-off went smoothly with the assistance of your family and friends, and that your vehicle arrived in excellent condition. Your 5-star rating and recommendation truly affirm our commitment to providing fast, professional service with justified pricing. We appreciate your trust in Montway Auto Transport and look forward to serving you again in the future. Safe travels and best wishes in Texas!
Reviewed March 13, 2025
I got a job several states away and my primary vehicle is an EV, which would have been a pain to drive that far. I put my information on a Facebook ad and then everybody started to call me. But I ended up going with Montway ‘cause they seemed like middle or upper price so that I could actually depend on somebody picking up the bid.
The initial pick-up was Indiana and then the drop-off was North Carolina. They did the trip in a day. They picked it up on a Thursday and it was delivered on a Friday. The driver was courteous. He was a little worried about the weight ‘cause I had put some things in the car, but I was doing my best to keep it under the 150 that was on the site.
The only issue I had is I wasn’t in North Carolina yet. So, we were trying to work with my Realtor and the sales agent for the house to sign for the car. And they were a little worried about who was gonna meet them where, but they kept calling like an hour out. In the end, we got it all taken care of.
Overall, my experience was a little daunting at first trying to figure out what car company to use, but then it was simple once it was all done. My in-laws are actually following us out here to North Carolina, and I told them I used Montway and recommended them.
Thank you for sharing your detailed experience. We're delighted to hear that our service provided the reliability and communication you needed for your EV transport from Indiana to North Carolina. We understand that moving for a new job and coordinating logistics from afar can be daunting, so it's great to know our team and driver could ease your concerns with prompt updates and courteous service.
Your recommendation to your in-laws means a lot to us, and we're proud to be the reliable choice among many options. We look forward to assisting you and your network with any future vehicle transport needs. Safe travels and best of luck in your new role!
Montway Auto Transport Company Information
- Social media:
- Company Name:
- Montway Auto Transport
- Company Type:
- Private
- Year Founded:
- 2008
- Address:
- 425 N. Martingale Road, Ste. 550
- City:
- Schaumburg
- State/Province:
- IL
- Postal Code:
- 60173
- Country:
- United States
- Website:
- www.montway.com
Media
