Montway Auto Transport Reviews
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About Montway Auto Transport
Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.
- No upfront payments
- 24/7 sales and support
- Free insurance coverage
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Must contact for tracking info
- Terminal-to-terminal transport not offered
Montway Auto Transport Reviews
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Reviewed March 22, 2025
Montway was on my list of people to call six months ago. The company I went with at first didn’t come through, so I cycled back to the other names on the list and tried Montway. The rep said he could get me what I needed, so I went with them. Their cost is higher than most others, but I got what I need and the communication with them was great.
Thank you for sharing your experience. We’re pleased that our team could step in when your initial provider didn’t meet your needs. We take pride in our outstanding communication and reliable service, and it’s rewarding to hear that our efforts justified the higher cost for you.
Your recommendation is greatly appreciated, and we look forward to serving you again when needed.
Reviewed March 22, 2025
I've had good luck with Montway. Last year, when I used them, I had an excellent driver. He was really quick. He spoiled me.
Of course, there have been delays this time with the pickup, but you have to expect those things. I hired them to transport my car while I was in Florida, but it hasn’t been delivered yet. Customer service was very good, and I was provided a good quote.
Thank you for your continued trust in Montway Auto Transport. We’re pleased to hear that your previous experience set a high standard, and that our customer service and competitive quote met your expectations again. While we understand that delays can sometimes occur, we appreciate your patience and remain committed to delivering the same high level of service you've come to expect. We look forward to completing your delivery and serving you again in the future.
Reviewed March 22, 2025
I thought Montway did a great job. I got emails for updates from them, which was nice. I didn't really communicate anything with them except for the day they picked the car up. They were on time, delivered, and I would use them again.
Thank you for your positive review. We're glad to hear that our timely email updates, punctual service, and efficient handling made your experience smooth and stress-free. Your satisfaction is our top priority, and we look forward to assisting you again in the future.
Reviewed March 20, 2025
Alex, our driver with Black Mustang Transport was wonderful. He was very professional and careful with our car - an Austin Healey. Transport was from CA to FL. with no issues. I was able to contact him at any time during transport. The quoted price was the same at delivery. I would highly recommend Alex and Montway who set up the contact.
Thank you for sharing your positive experience. We’re delighted to hear that the team provided such professional and careful service during your transport. We truly appreciate your recommendation and look forward to serving you again.
Reviewed March 19, 2025
A complete breakdown in communication. One email said the car would be back in two days. Five days later I discovered the car was sent to Dallas - not Chicago. I had to call to find this out. Then I was told on Sunday that the car would arrive Wednesday. It arrived two days early on Monday. At no point did Montway make an attempt to contact me.
Thank you for sharing your experience, and I'm really sorry we fell short with the communication during your car's delivery. We understand how important timely and accurate information is, and I deeply regret the impact our errors had on your experience. Your feedback is indispensable to help us correct and improve our services, regarding both precise delivery notifications and attempts to avoid communication lapses in the future. I'd be more than happy to look into this matter further if you reach out to us directly, as we're committed to providing the best possible service.
Reviewed March 18, 2025
I had my car transported from Charlotte, North Carolina to Houston, Texas with Montway. The coordination was very easy and my car was delivered on-time and in perfect condition. My only concern which did not happen is the trailers are super tight. It is a challenge to get into the car to back it out (and put it in). The driver performed gymnastic moves... I think a larger transport might make this easier. Again, I was completely satisfied. Thanks!
Thank you for sharing your detailed experience. We're delighted that your car was delivered on time and in perfect condition, and that our coordination made the process smooth. We appreciate your feedback regarding the tight trailer access. Your comment helps us continuously assess and improve our operations, and we’re glad our driver was able to safely maneuver under those conditions. Thank you for choosing Montway, and we look forward to serving you again.
Reviewed March 18, 2025
I transferred a truck from Florida to Camp Pendleton for my son and was recommended by other Marine families and they were correct. The process was smooth and communication was great. Would recommend to anyone who needs a vehicle moved around the country. Driver was nice and careful and delivering went smooth.
Thank you so much for sharing your experience with us. We are thrilled to hear that the process of transporting your truck went smoothly and met your expectations. Our team takes pride in delivering excellent service and it's wonderful to know that our driver provided top-notch care and communication. Your recommendation means a lot to us, and we look forward to assisting you or your family again in the future.
Reviewed March 14, 2025
The Montway customer service representative was good, and the carrier did a great job. We’re very happy with them.
Thank you for sharing your experience! We’re glad to hear that our customer service team provided excellent support and that the carrier ensured a smooth delivery for your vehicle. We appreciate your honest feedback on pricing and overall experience, as it helps us continue to improve our services. If there's anything we can do to earn that extra star in the future, please let us know. Safe travels, and we’d love to assist you again!
Reviewed March 14, 2025
A couple of months ago, my car broke down in Palm Springs, and I wanted to get it back to the auto repair place that I use in Orange County. The tow truck company wanted $1,600 and I figured I'd get a better price with an auto transport company. Montway quoted a fair price, they picked the car up and delivered it as expected. I wasn't there for either one, and the car had some issues, but they handled it on their own and didn't get me involved in it.
Thank you for sharing your experience! We're pleased to hear that Montway provided a cost-effective and seamless transport solution for your vehicle. It's great to know our team handled everything smoothly, even in your absence. We appreciate your recommendation and 5-star rating, and we’d be happy to assist you again in the future.
Reviewed March 14, 2025
We were transporting a classic car from Florida to Pennsylvania. We chose Montway over five other transport companies because I thought the communication was really good. There was a constant follow-up, and even when things were changing, I was constantly kept up to date. I just thought the overall service was good. They had great reviews, and I was looking for a carrier with experience transporting classic cars. I didn’t know what I needed to do because the car was not running, and they completely explained that to me, so I was able to get it all taken care of. It was very easy and smooth, especially for someone who had never done this before.
I did most of the process myself. I submitted the inquiry, got some quotes back, and when I was ready, I was able to do it all online and through chat. I had some concerns about the car since it wasn’t running and how it would be towed, and I needed to make sure they were contacting me because I had a counterpart coordinating the pickup. It wasn’t a hard sell like the other carriers I looked at, who constantly inundated me with calls morning, noon, and night, which is a quick way not to get my business.
For the delivery, I talked to the driver multiple times, and he called me to say he was an hour away, and he was. He unloaded the car, which was the first on his carrier, and brought it down my very long driveway into the garage. He secured it, unhooked it, we made the payment, and he was gone. It was a very easy process. The car was in fine shape when it arrived. He had pictures of it, we took pictures, and there was no damage. We couldn’t have been happier.
I’ve never done this before, but I thought the quote was fair and pretty close in line with everyone else’s. The financial aspect wasn’t necessarily a motivating factor for me, and I think they were all pretty competitive. The communication was constantly smooth, which is very important when you’re shipping something and trusting people you don’t know. There’s a huge trust factor on both ends. I just gave a very small deposit, and the rest wasn’t due until I got the car. Knowing where we were in the process, when the car was getting picked up, and when it should arrive made it easier.
Thank you for your thoughtful and detailed review! We’re delighted to hear that our team’s expertise in classic car transport, clear communication, and seamless coordination made your experience smooth and stress-free. We understand how important it is to have trust in the process, especially with a non-running vehicle, and we’re glad we could provide that peace of mind.
It’s also great to know that our approach to communication stood out from other companies and that our carrier handled the delivery with care and professionalism. Your recommendation means a lot to us! If you ever need transport services again, we’d be honored to assist. Enjoy your classic car!
Reviewed March 14, 2025
I like Montway’s the price and the response time when I reached out. Their customer service was good and helpful. Montway was the better option. It wasn't the cheapest, but it wasn't the most expensive for the service.
They were great with the delivery because I got it faster than when I thought I would get the vehicle. And he delivered in the morning, made sure everything was set as soon as I got there. I'm gonna use it again next time.
Thank you for taking the time to share your positive experience with Montway Auto Transport. We're pleased to hear that our competitive pricing and quick response time played a key role in your decision, and that you found our customer service both positive and helpful. Our team works hard to provide excellent value, ensuring that your vehicle not only arrives on time but also in the condition you expect.
We're delighted that the delivery exceeded your expectations, and we're grateful for your trust in our service. We look forward to assisting you with any future transport needs. Thank you for choosing Montway, and safe travels!
Reviewed March 14, 2025
We were moving from Oahu to Colorado Springs and I needed to transport my 2015 Jeep Wrangler. I used Montway before when I moved from Colorado to Oahu. They transported my Kia. I just went with them again because I knew how quick the service was and how well priced they were.
I was given conflicting information, though, ‘cause the State of Hawaii has different shipping requirements. The representative told me that I could put 100 pounds worth of personal belongings into the vehicle to ship back. I planned to do that, and then I hadn't heard anything, so a couple of days before I needed to drop off the Jeep, I called to confirm. And they said that they don't allow any items in the vehicle at any time. So I ended up having to ship 100 pounds worth of things.
Overall, it was good. They were communicative, polite and professional. I think it was just mixed information about the requirements at Pasha Hawaii where I dropped the Jeep off at. For the delivery, I got a text. And then they called just to let me know that they were gonna be here within 24 hours or so. They showed up way before the delivery time that we had initially anticipated, so that was nice. They pulled it right into my driveway and asked me if I could take a look over it. Everything looked great, and they just handed me the keys. It was easy.
Thank you for sharing your detailed experience with Montway Auto Transport. We're glad to hear that our quick service, competitive pricing, and smooth delivery process met your expectations again, especially during your move with the Jeep Wrangler. We also appreciate your honest feedback regarding the shipping requirements in Hawaii. We understand how conflicting information about including personal belongings can add unnecessary stress to an already busy moving period. Your input is invaluable, and we'll work to improve our communication on this matter to ensure consistency and clarity for future shipments.
Thank you for your continued trust and for recommending our services. We look forward to assisting you with any future moves and ensuring an even smoother experience next time. Safe travels!
Reviewed March 13, 2025
I went through Google and other websites, and Montway Auto Transport had pretty good reviews, which has been my gold standard for going for the best service. While I was considering my vehicle transport, I had no idea which one was the best, so I had to go with whatever reviews were there.
My experience was pretty smooth. I don't think I had any issues, and it was not stressful at all. The quote was pretty reasonable. It was right around the ballpark I had in my mind.
The delivery blew my mind. I did not expect my car to be delivered so quickly. I was really impressed with the timing, the quality, the ease of delivery, and the ease of the whole process. It was really, really smooth from start to finish. I had to barely stress or worry about it.
Thank you for taking the time to share your experience. We're delighted to hear that our positive reviews helped you choose Montway Auto Transport and that our customer service, fair pricing, and prompt delivery exceeded your expectations. Our team strives to make the entire process as smooth and worry-free as possible, and it's rewarding to know that you felt confident every step of the way.
We truly appreciate your trust in our services and your feedback, which helps us maintain the high standards our customers expect. Should you need vehicle transport in the future or have any questions, please don't hesitate to reach out. Safe travels!
Reviewed March 13, 2025
I needed to transport 1949 Oldsmobile Convertible in an enclosed container from Idaho Falls because I moved to Gold Canyon, Arizona, and our experience with Montway was good. The car got here in good shape, and everything was good. The guy was cool and brought it down here.
I’m living in a gated community, and he called for the code. He pulled up right in front of my house, and his car trailer had another car in there too. It was low to the ground, so he dipped his ramp down and he did it professionally. And my car was in good shape. And I could tell he was very cautious when he brought it out of the trailer and parked it on the curb for me. I was very pleased.
I was going to do it myself, rent a U-Haul truck, and pull a trailer. But, I settled with them and it was a lucky day for me. I got ahold of somebody, and he said that he would get a quote and call me back. And he did right away. I figured the quote was about the same as me going up there and doing it myself. So, it only made good sense to go with his price and them do it. I’ve got their name and number written down in my notebook, and if I have any transport needing in the future, I’d certainly call them. Price was reasonable and the service was good. If you’re that happy, why would you go anywhere else?
Thank you for sharing your experience with Montway Auto Transport. We're thrilled to hear that our enclosed trailer option provided the extra security you needed for your classic Oldsmobile, and that our professional driver ensured it arrived in pristine condition. We pride ourselves on offering competitive pricing along with transparent, prompt customer service, and it's rewarding to know you found both to be spot on.
Your feedback confirms that our commitment to quality and safety makes the difference, especially when comparing options and considering the cost and effort of a DIY approach. We're grateful for your trust and recommendation, and we look forward to assisting you again in the future. Safe travels!
Reviewed March 13, 2025
Montway got back to me the quickest, so I went with them. In scheduling, they had me set what my recommended days were, and they set me up with a distributor. Then, they called me and set up a pickup date and then the drop, and they kept me informed while they were traveling here. The transport took 10 minutes, and the driver was very friendly. The price was about average for the market, tooa.
Thank you for taking the time to share your experience with Montway Auto Transporters. We're pleased to hear that our prompt response and streamlined coordination met your needs. It’s great to know that our communication throughout the transport process and the flexibility in scheduling—especially coordinating pickup and delivery at a convenient location—made your experience smooth.
We appreciate your positive feedback regarding our team and driver, and your honest rating helps us identify areas for further improvement. Our goal is always to provide a 5-star service, and we look forward to the opportunity to serve you even better in the future. Safe travels!
Reviewed March 13, 2025
We had a vehicle that was in need of repair, and we weren’t able to drive it up. So, we had to have it transported up to the mechanic shop. I’ve purchased vehicles and have had them towed to me from various parts of United States since 08, and I wasn’t 100% satisfied with others’ service. I saw that they had some good reviews, so I gave it a shot.
I told my son who wants to mimic what I am doing while he is in school, “When you do purchase a vehicle, this is the company you should contact for transport. I’ve only used them once, but my experience far exceeded my expectations based on my experiences in the past.” They were the first ones that I’ve had a good encounter with. So, I plan on using it in the future.
Thank you for taking the time to share your experience. We're thrilled to hear that our setup process, competitive pricing, and reliable delivery met—and even exceeded—your expectations. It's our mission to provide a hassle-free, seamless service, and knowing that we've delivered on our promises means a great deal to us.
We're especially grateful for your recommendation and for considering us for future needs, as well as for passing along your positive experience to your son. Your trust in our service is something we value highly, and we look forward to assisting you again whenever you need us.
Safe travels and thank you for choosing Montway Auto Transport!
Reviewed March 13, 2025
I’ve used Montway quite a few times in the past and it’s been a great company. I’ve had multiple vehicles delivered by them without any issues and they’re usually one of the better rates. The other thing is speed of service. I can have someone pick my vehicles up within a day or two. I’ve had really good luck on short notice getting somebody to grab my vehicle and get it to me safe and sound. I didn’t really look much else when I did this last transport either.
Montway is the best transport service currently available. I’ve used a couple other ones and they’re good, too but the communication is key. Setting up a transport is very simple and I love the email notifications.
The phone calls to me are very vital to be able to have somebody on the other line that you can actually speak to and understand. It’s huge to be able to have that communication back and forth and know that my vehicle is being picked up. I have their number available and I can call and ask for updates at any time. I always get somebody to answer and I’m not left hanging.
Thank you for your continued trust in Montway Auto Transport! We're honored to have earned your loyalty and to hear that our efficiency, reliability, and competitive rates consistently meet your expectations.
Your feedback on our quick scheduling, clear communication, and responsiveness is especially appreciated, as we strive to provide a seamless experience for every transport. Whether it’s a short 200-mile trip or a cross-country move, we’re thrilled to know that our service has remained top-notch for you.
Your recommendation means a lot, and we look forward to assisting you with future vehicle transports. Thank you for choosing Montway, and we appreciate your five-star rating!
Reviewed March 13, 2025
We relocated and needed to transport a passenger vehicle. My initial contact with Montway was very positive. Their price was fair and competitive too, so I went with them. The pickup and delivery was very easy. They made sure to let the driver know the best spot to pick it up. In our previous residence, it was very tricky. There was a big hill and it was very restricted. So, I met the driver down the bottom and he couldn’t have been more accommodating. I recommend Montway without hesitation.
Thank you for sharing your experience! We’re delighted to hear that our service exceeded your expectations and that our team’s professionalism and flexibility made your vehicle transport smooth and hassle-free. We understand that unique pickup locations can present challenges, so we’re glad our driver was able to accommodate your needs and ensure a seamless process.
Your recommendation means a lot to us, and we truly appreciate your trust in Montway Auto Transport. If you ever need assistance in the future, we’d be happy to help again. Safe travels, and thank you for your top rating!
Reviewed March 13, 2025
Yesterday, I wanted to set up a transport. Montway quoted me $1,200, and I offered $1,100. He said $1,200 was the best price. I’ve done business with Montway before, but I told him I was going to get a competitive quote. I’m going back on April 15th and will need transportation from Sunny Isles Beach to Lake Barrington, Illinois.
I paid $900 for the service last year, and I also paid $900 earlier this year for Montway to get here a short time ago. The representative said this is the busiest time of the year, which is why the quote was $1,200. I contacted another reliable company, and for now, I’m going to wait to see what the competitive quote is before making a decision. I’m leaving in about a month.
I was disappointed because I thought I could have done it for a little less money. I did ask if, for the extra $100, there was any kind of customer loyalty discount they could offer, and I would have appreciated that. It was $200 more than what I paid back in January, just a few months ago. So that’s what it is.
This isn’t the first year I’ve done business with Montway. I used them last year and in previous years as well. Based on my past experiences, everything was done as promised and on time. I wouldn’t have contacted them if they weren’t a good company. Montway is a very reliable company.
Montway had good Google reviews and a good reputation. I’m not familiar with all the companies across the United States, but I am very familiar with the company I’ve been doing business with for 25 years in the Chicagoland area. The other company is reputable, but I chose Montway because they gave me a much better price.
If the price difference is about $100, I’ll stick with the company I’ve been doing business with. But once the difference is $200 or $300, the loyalty isn’t worth that much. For a $100 difference, I don’t mind staying loyal. To be honest, there was one year when I didn’t use Montway and went with a different provider because the difference was a couple hundred dollars.
Thank you for your honest and detailed feedback. We truly appreciate your continued trust in Montway Auto Transport and are glad to hear that our reliability and service quality have kept you coming back over the years.
We completely understand your concerns regarding pricing fluctuations. Seasonal demand can impact transport costs, and we always strive to provide fair and competitive rates. That said, we value our loyal customers, and we regret that a loyalty discount was not available in this instance. Your feedback is invaluable, and we will certainly share it with our team to explore ways to better acknowledge returning customers in the future.
We hope to have the opportunity to assist you again and provide the level of service you’ve come to expect from Montway. If there’s anything we can do to make your next experience even better, please don’t hesitate to reach out. Safe travels!
Reviewed March 13, 2025
It was easy, and communication on their end was good. The quote was fair. Montway was actually the second car hauler I contacted. The first one didn’t work out, and I was very disappointed with how they handled the process and the lack of communication.
I was only on the receiving end, but I didn’t hear any complaints about the pickup or how that process went. As far as the delivery, everything went great. When you go through a broker, you have to be flexible with the schedule. There’s no guarantee they’ll be there at a specific time. Overall, everything worked out well.
Thank you for sharing your positive experience with Montway Auto Transport. We're pleased to hear that the recommendation from your heavy equipment hauler associate led you to choose our services and that our communication and fair quoting made a great impression. While you were mainly involved on the receiving end, it's wonderful to know that both pickup and delivery went smoothly. We understand that working with a broker often requires some flexibility with schedules, and we're glad our process met your expectations.
Your excellent rating and recommendation mean a lot to us, and we look forward to serving you again in the future. Safe travels!
Reviewed March 13, 2025
I live in Virginia and then I bought a truck in Texas. I had been looking around ‘cause it’s my first time having a car transported. I went with an independent transport service who claimed to have all these connections but it was getting dragged off about two weeks. I was on vacation. So, that’s why I really wasn’t worried. But at the same time, I did want the car ‘cause I had already purchased it.
Gabrielle of customer service was very nice. She told me exactly how it was gonna work, the timeframe, and the payment. Everything she said that was gonna happen and how the process is gonna work is exactly how it worked. She guaranteed a timeframe and I was really impressed for my first time having a car transported.
Gabrielle is laid back and she spoke with so much confidence. So, I could just tell that this wasn’t your regular company. And then even though I didn’t speak to her again through the whole process, any time I called, everybody there was on the same page. So, every rep I talked to was able to get an answer back to me immediately.
Montway has a good network. And I understand that they have to find drivers that are going that way. But I was impressed as how they were able to keep everything within the parameters of their process exactly how they said they were.
I have a guy that I go to church with who is an independent dealer. He was telling me at first that it would be nothing over 800. He gets cars from Manheim in Pennsylvania and comes back to the D.C. area, where I live at. And he brings cars back that way. But he was dragging it out and didn’t have any connections at all. If you wanna take the cheaper route, expect the cheap customer service, a lot of gains and a lot of foolishness.
But Montway was definitely worth the money and it’s a lot of value in their price. They’re a little bit more expensive but to me, I’ve always been the kind of consumer to believe that you pay for what you get. And so, even though it was around $1,300, I felt very comfortable, especially coming from Texas.
I had just sold my home in Virginia so, they had to go by that address ‘cause they had to match up. The gentleman that they contracted to come and delivered the vehicle was nice and respectable. He texted me his ETA and he let me know where he was at and kept in contact with me. So, not only did Montway keep their word about the process, but they deal with quality transporters and independent contractors.
The transporter delivered on time. He had three pickup trucks and my pickup truck is in the middle. So, the one behind me didn’t start. My cousins have an aunt on their mom’s side who lives a couple of doors down. They had to get a pickup truck and pull it over. It was about an hour ordeal but we laughed about it and had a good time.
The transporter was a very personable guy. He said he ran a business with his cousin, his uncle and his brother. The transport was great. The car came in and not a scratch on it. It was a beautiful and a great experience.
And then even with the tracking system that they have, I was able to click on it and see exactly the timeline. They said they were not gonna charge until they find the transport and have everything confirmed. The dealership actually had their own service but they were trying to charge me three times as much.
We did everything over the phone. The tracking was all right there within the email and I was able to pull it up that way. I like their system. It’s very unique. It’s been a couple of months since I looked at it but I remember that it was very easy to navigate through and I felt comfortable in waiting. Once I was put in contact with the transport, he texted and called me to let me know that he was 25 miles out. It went so smoothly.
I’m just thankful to God I happened to talk to Montway and I felt very comfortable. They’re very reputable and trustworthy. I was very impressed with the service and if I ever had a car shipped again, I would definitely use them and I wouldn’t deal with any other company.
Thank you for sharing your detailed experience. We're thrilled to hear that after your challenges with an independent service, Montway Auto Transport provided a reliable, professional solution for transporting your truck from Texas to Virginia. It's great to know that our team—both the helpful customer service representative and the dedicated transporter—helped make your first out-of-state transport a smooth and reassuring experience.
We appreciate your acknowledgment that our pricing reflects the value of the service provided. Our goal is always to offer peace of mind through clear communication, timely updates, and expert handling, even when unexpected hitches occur. Your recommendation means a lot, and we look forward to serving you again in the future. Safe travels!
Reviewed March 13, 2025
I just recently transferred to Texas for college and I was going to drive the car myself. But then I realized I needed it a little sooner. I had a family friend who lived in Texas who said they use Montway and it was really easy and really good so I called them. I set up the transfer online and the communications were through email and then I got one phone call. The process was super quick, easy and very thorough. The quote and the final price were completely accurate. I did not see a difference.
The car came in great condition, aside from being dusty. The transport wasn’t as bad as I thought, considering where it had to go through. I’d definitely use them again. They're quick and very professional. And the pricing is justified. And I had no problems with them. I recommend them for anyone who needs their car transported.
Thank you for sharing your detailed experience! We’re thrilled to hear that our streamlined online process, clear communication, and accurate quoting helped make your relocation to Texas hassle-free. It’s especially gratifying to know that both the pickup and drop-off went smoothly with the assistance of your family and friends, and that your vehicle arrived in excellent condition. Your 5-star rating and recommendation truly affirm our commitment to providing fast, professional service with justified pricing. We appreciate your trust in Montway Auto Transport and look forward to serving you again in the future. Safe travels and best wishes in Texas!
Reviewed March 13, 2025
I got a job several states away and my primary vehicle is an EV, which would have been a pain to drive that far. I put my information on a Facebook ad and then everybody started to call me. But I ended up going with Montway ‘cause they seemed like middle or upper price so that I could actually depend on somebody picking up the bid.
The initial pick-up was Indiana and then the drop-off was North Carolina. They did the trip in a day. They picked it up on a Thursday and it was delivered on a Friday. The driver was courteous. He was a little worried about the weight ‘cause I had put some things in the car, but I was doing my best to keep it under the 150 that was on the site.
The only issue I had is I wasn’t in North Carolina yet. So, we were trying to work with my Realtor and the sales agent for the house to sign for the car. And they were a little worried about who was gonna meet them where, but they kept calling like an hour out. In the end, we got it all taken care of.
Overall, my experience was a little daunting at first trying to figure out what car company to use, but then it was simple once it was all done. My in-laws are actually following us out here to North Carolina, and I told them I used Montway and recommended them.
Thank you for sharing your detailed experience. We're delighted to hear that our service provided the reliability and communication you needed for your EV transport from Indiana to North Carolina. We understand that moving for a new job and coordinating logistics from afar can be daunting, so it's great to know our team and driver could ease your concerns with prompt updates and courteous service.
Your recommendation to your in-laws means a lot to us, and we're proud to be the reliable choice among many options. We look forward to assisting you and your network with any future vehicle transport needs. Safe travels and best of luck in your new role!
Reviewed March 13, 2025
I did some Google searching, then I looked at the reviews, and I tried to find a service that deals with more luxury cars, and I saw a lot of pictures of people using Montway for their nicer cars. The vehicle I transported was a coupe. It was good.
Thank you for choosing Montway Auto Transport for your luxury vehicle transport! We’re glad that our reputation and customer experiences gave you confidence in our services. It’s great to hear that our team provided clear communication and attentive support throughout the process, ensuring a smooth experience.
We appreciate your feedback on pricing and are pleased that you found it fair for the service provided. Your recommendation means a lot to us, and we’d love to assist you again in the future. Safe travels, and enjoy your coupe!
Reviewed March 13, 2025
Also, when I was having trouble. It was a complicated situation where the guy I was buying the car from was not always there, so I had to work around the schedule, and it was around the new year. So this company was very good about helping me choose a time that would work for me and for the seller. I talked to three to four people, and each one was very professional, and I was impressed by that. They emailed me back when they said they would, and did things in a businesslike way. It was actually really nice.
Thank you for sharing your outstanding experience with Montway Auto Transport! We’re honored to have transported your MG and are thrilled that our customer service, communication, and professionalism met your expectations. It’s especially heartwarming to hear about the personal touch from the transporter—what a unique and memorable experience!
We appreciate your trust in our service, even without comparing multiple quotes, and we’re delighted that you found our pricing fair and the overall process seamless. Your five-star rating and high recommendation mean the world to us. If you ever need transport again, we’d love to assist. Safe travels and happy driving!
Reviewed March 13, 2025
My experience with Montway was great. They hooked me up with an outfit out here in Orange County, California, and they picked up the car on Monday and delivered it on Friday, all the way to Florida. It was a good experience, and I appreciate them. And when you do that, you don't hesitate to forward the information to someone else so that they can benefit.
Thank you for trusting Montway Auto Transport with your vehicle shipment! We’re so pleased to hear that your experience from California to Florida was smooth and efficient. It’s great to know that a trusted recommendation led you to us and that our straightforward approach, without excessive offers, stood out compared to other companies.
Your continued recommendations to family and friends mean a lot to us—it’s the highest compliment we could receive. We truly appreciate your support and look forward to assisting you or anyone you refer in the future. Safe travels, and thank you again!
Reviewed March 13, 2025
I live in Arizona and my father lived in Indiana, and when he passed away, I got his car. I had to get it to Arizona and I didn’t want to drive it that far. So, I hired Montway to bring it out to me. I called and got the pricing. They explained the process, and they gave me a date when they would pick it up. They showed up on time, and they delivered it early.
The transport was supposed to take four days, but it only took three. The vehicle was picked up at a business, so the driver had plenty of room to pick it up. The driver was very nice and he seemed to know what he was doing. He also explained the process to us. Their price was reasonable and it was right on track. They made the process very easy, and the vehicle arrived in perfect condition.
Thank you for sharing your experience with Montway Auto Transport. We understand that transporting your father’s car was a meaningful journey, and we’re honored to have been part of ensuring a smooth and stress-free process for you.
It’s great to hear that our clear communication, timely service, and professional driver made the experience effortless. We appreciate your kind words and your confidence in recommending us to others. If you ever need assistance again, we’d be more than happy to help. Wishing you all the best!
Reviewed March 13, 2025
Within the last year, I was named fleet manager, and we have vehicles all over the country. And I had to have them transported back here to Birmingham. I got online and looked for vehicle transports and came up with Montway. They had good ratings, so I chose them. I have been using them ever since.
They are easy to deal with. They give me truckers’ phone numbers, so I can call the truckers. I can talk to service reps. One of my pet peeves is not having an individual, an when I call back, they have to figure out who I talked to, Montway doesn’t do that. They give me a name and that’s who I talk to about the individual transport every time. So, I like that.
We’ve had four delivered this year, and a couple of months ago, they picked one up in Illinois and brought it back in Birmingham. They were great. I told them, “Do not deliver on the weekend,” and they agreed to that. There was one time where they delivered after everybody was gone. I gave them a gate code. They put inside. They took pictures of my vehicle inside the gate. It was obvious where it was sitting from the pictures. And they have been good. I’m happy with them.
Thank you for your thoughtful review and for trusting Montway Auto Transport with your fleet vehicle relocations. We’re thrilled to hear that our commitment to clear communication, reliability, and personalized service has made your experience seamless.
Accommodating your scheduling preferences, ensuring secure deliveries, and providing direct points of contact are all part of our effort to make vehicle transport as smooth as possible. We appreciate your continued partnership and your recommendations to friends and family. If you ever need assistance with future transports, we’re always here to help!
Reviewed March 13, 2025
We were relocating off island, and we researched a few different transportation services. Montway Auto Transport had good ratings. When we spoke to them, they were very efficient, professional, knowledgeable, and quick with being able to answer our questions. They had the scheduling done.
The whole process started in Hawaii, on Oahu. The vehicle was shipped to Los Angeles and then, by car carrier, it was transported to Illinois. The driver was great. The car was picked up and delivered timely. They communicated with the individuals picking it up. He arrived on time. The transport took four days total. It was very stress-free especially when transporting one of the most valuable items.
Thank you for sharing your excellent experience with Montway Auto Transport! We’re glad to hear that our professionalism, efficiency, and communication made your relocation from Hawaii to Illinois seamless. It’s great to know that our team could handle the logistics of such a complex move, including the multi-step process involving Los Angeles.
We truly appreciate your 5-star rating and recommendation. If you need vehicle transport in the future, we’d be more than happy to assist you again! Safe travels, and thank you for choosing Montway!
Reviewed March 13, 2025
I live in New York and I have a vacation home that I just built in Arizona. I'm gonna be moving to it once I retire, but my 80-year-old mother and my partially disabled brother wanted to move there. It was too long of a drive, and we figured to transport the car and just fly. I googled the best moving companies and Montway came up.
Montway gave us convenience and good communication. They factor in costs of stopping and staying at hotels. Pickup was in western New York and then they transported the car to Arizona. It took about six days and they delivered it on the day they said they were delivering it. The driver was super friendly, too. He was delayed a little bit. I know you can't say, "I'll be there at 8 o'clock," when you're driving that distance, but he kept me really up-to-date. He got a little lost because the area is really remote. He called and we found a common place that he knew where. I met him down there and got the car. All in all, it was fantastic with Montway. If you need to move something, use them. I highly recommend them. We have a couple of vehicles and maybe we'll drive one down there, but I'm gonna have to ship it when we move out there permanently. I'd definitely be using Montway again.
Thank you for sharing your positive experience with Montway Auto Transport! We’re delighted that our communication, timely updates, and the driver’s professionalism helped make the transport of your car from New York to Arizona as smooth as possible, especially considering the challenges of traveling with family.
It’s great to hear that we met your expectations, and we’re excited to assist you with your future vehicle relocations. We truly appreciate your recommendation and look forward to working with you again when you're ready for your permanent move. Safe travels, and thank you for choosing Montway!
Reviewed March 13, 2025
Since I transferred from California to Virginia, and I can only afford to drive one vehicle, so I researched the best one online and Montway came up. I went with them based on reviews, dependability, and recommendations as far as military is concerned. Setting up the transport for my 2020 Kia Forte was easy and the rep I dealt with was very helpful as far as expectation for what details I needed to have. They answered every question to the best of their knowledge. If there was something they couldn’t find at a time, they were able to get back to me quickly.
When the pickup happened, I was informed of a contractor, which was the right company that picked it up. I just didn’t know the direct person for it. But, the truck driver was validated. He was very approachable. I took pictures of the driver, and he was very accommodating. I took pictures of the vehicle and of the truck for my own comfortability.
The transport was scheduled to take five days, but because of the weather it became seven days. They told me that delay was going to happen, which was early on. We moved over here during winter, and truck drivers and the winter do not work well, so I understood the safety aspect. This is the second time I used Montway.
Thank you for sharing your thoughtful feedback! We’re glad to hear that your second experience with Montway Auto Transport was smooth, despite the weather-related delay. We always strive to maintain clear communication, especially when delays arise, so it’s great to know that our team kept you informed and ensured your peace of mind throughout the process.
We appreciate your insight regarding the clarity of pickup and delivery details. We’ll definitely take that into consideration to improve the customer experience moving forward.
Thank you for choosing Montway again and for your recommendation, especially with your military background! We look forward to assisting you in the future with any vehicle transportation needs. Safe travels!
Reviewed March 13, 2025
I needed to get a vehicle from an old town I was in, to where I was currently living – to towns away. It wasn’t safe to drive on the highway. I was shopping around online to see who would charge for what per mile. And as far as reliability and price were concerned, Montway was about the best option I had, regionally. I needed someone that could tow long range without charging a premium per mile. And long range here, people only go one town over before they start bumping up price like crazy.
The sales team was initially a little confusing as to what they wanted to charge me for, and they tried to upsell me on a couple things that I didn’t need or want. They tried to charge me for an oversized vehicle fee when all I had was different tires on it. So, they seemed a little too happy to try and tag on more charges. I explained to them what model I was shipping.
I’ve been in the auto industry for a while, so I could be more informative. The dimensions of the vehicle were not quite what they were expecting. So, I had to kind of paint them a better picture. I sent them a lot of pictures including a three-quarter angle, and the driver verified the condition of the vehicle before he picked it up from my dad’s driveway.
The pickup was in Topeka, Kansas and the drop-off was in Olathe, Kansas, and the vehicle was transported overnight. The driver was straightforward and informative. He kept in touch over text to let me know that he was parking it and locked overnight before he could come out on his way. The vehicle was on the same condition as when he picked it up. The quote was fine, and I didn’t have time to act on the initial quote. It would have been cheaper, but it’s not a big deal because it still ended up being fair market-wise.
Thank you for sharing your detailed experience with Montway Auto Transport. We appreciate your feedback on both the positive aspects and the areas where we can improve.
It's great to hear that the delivery and pickup were smooth, and that your vehicle arrived safely and in the same condition. We also appreciate your insight into the sales process and apologize for any confusion caused by the upselling attempt. Your experience is important to us, and we’ll be addressing this feedback to ensure that our sales team provides clearer and more focused information to our customers moving forward.
We value your honest review, and we are pleased that you were satisfied with the actual transport service. We hope to continue providing you with reliable and efficient service in the future, and we appreciate you giving us the opportunity to transport your vehicle. Thank you for choosing Montway!
Reviewed March 13, 2025
I moved to a different state. I shipped a CRV and a Toyota Corolla through Montway. They had good reviews and I thought they were trustworthy. Their rep told me how it’s gonna work step by step and what I was supposed to look at. He spoke very highly about how he can do the job well. The delivery was done really well. They called me, took pictures, showed me the cars and brought them to me. The price is reasonable but could have been worked about.
Thank you for sharing your experience with Montway Auto Transport. We're thrilled to hear that the customer service, process, and delivery of your vehicles went smoothly and that the quotes were clear and reasonable.
We appreciate your feedback about pricing and the online tool. While we're glad to hear you found the tool easy to use, we always strive to remain competitive and will continue working on offering even better value to our customers. Your input helps us improve and continue delivering reliable service.
Thank you again for your trust in Montway. We truly value your recommendation and look forward to serving you and others in the future!
Reviewed March 13, 2025
I was moving from Cleveland, Ohio to Las Vegas, Nevada. The person from Montway that booked me was a little bit too stiff. It was my first time so I really didn’t get a good bargain like I was advised but I was running out of time and I really needed my truck shipped so I could pack up my stuff before the month ended so I could leave that house. Montway’s price was too much but I didn’t want to sit there and go back and forth because he was not bending when it came to me putting some luggages in the truck so I let it be.
I know it’s business, but we are no longer in the years where some businesses were having monopoly and were the only ones in the market. There are a lot of transportation companies. But other than that little bit setback, everything’s great.
The pickup and delivery was excellent. The person kept to the approximate time he said he was gonna pick it up. He checked the car which didn’t take that long. His questions were straightforward and he was respectful. Same thing with the delivery. It lasted a couple of minutes and we parted ways.
Thank you for sharing your experience with Montway Auto Transport. We're glad to hear that the pickup and delivery process went efficiently and that the driver was professional and punctual.
We do understand your concerns about the pricing and flexibility during the booking process. While we aim to provide transparent quotes, we always strive to make our services as flexible and accommodating as possible. Your feedback is valuable, and we’ll certainly consider it as we continue to refine our processes.
We're happy to know that your overall experience was positive, and we appreciate your willingness to rate us highly despite the concerns. Thank you for choosing Montway, and we hope to assist you with any future transport needs.
Reviewed March 13, 2025
I didn’t know Montway at all. I just googled them and didn’t really shop around. The customer service from them was very good and the vehicle delivery went fine. Overall, it was a good experience.
Thank you for sharing your positive experience with Montway! We're thrilled to hear that our customer service met your expectations and that your vehicle delivery went smoothly. If you ever need our services again in the future, don't hesitate to reach out. We look forward to assisting you again!
Reviewed March 13, 2025
My son was moving to college, from Arizona to Texas, and we were referred to Montway. Customer service was positive. The quote was competitive compared to other quotes that we had received. The best part was interacting with the individual who picked up the vehicle and dropped it off. We had no issues. He was super friendly and just a really nice guy. He took it to the college and we had somebody meet him there to receive the vehicle.
Thank you for your wonderful feedback! We're so glad to hear that your experience with Montway Auto Transport was seamless from start to finish. It's great to know that the pricing, customer service, and delivery met your expectations, and that the driver was professional and friendly. We're honored to have been trusted with your vehicle transport, and we appreciate your 5-star rating! If you ever need our services again, we’d be happy to assist.
Reviewed March 13, 2025
The person I talked to from Montway was wonderful. He was delivering it to my niece's house and he called me when he said he would. Then I called her to tell her that it's on its way. He called me again when he was there. Everything went fine and there was good communication.
Thank you so much for sharing your positive experience! We're thrilled to hear that the communication and service exceeded your expectations. It’s great to know that everything went smoothly with the delivery, and we truly appreciate your 5-star rating. If you need any further assistance in the future, don’t hesitate to reach out. We’re here to help!
Reviewed March 13, 2025
I transported my Acura RDX from New York to Baton Rouge, Louisiana. Everything was grade A, 100%, top tier. I looked through maybe five other vendors, and this was the cheapest. They were able to answer everything I had. I don't think it could have been any faster. It was delivered less than two days later. I already recommended them to a friend. That's how pleased I was with Montway.
Thank you for the fantastic review! We’re thrilled to hear that Montway exceeded your expectations with both speed and reliability. It’s great that our customer service and pricing stood out during your research. Your 5-star rating means a lot to us, and we’re glad to have earned your recommendation. If you need any more transport services in the future, we’ll be here for you!
Reviewed March 10, 2025
The staff was very helpful and always courteous. The driver was honest and so accommodating and very kind and professional. My only negative feeling was being charged all the extra money for additional weight which deemed to be quite profitable. I was most appreciative for being able to bring more personal items.
Thank you for your review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others!
Reviewed March 6, 2025
I've used them several times to transport my truck or customer cars. Great customer service and pricing. Always available and on time. Open or enclosed transportation available. Vehicle tracking and estimate pick up and drop off times are very accurate. I will probably used them again in a few months when car show season starts.
Thank you for your review! We are glad to hear you had another great experience and appreciate you sharing with others. Thank you for your loyalty and we hope to be of service again in the future!
Reviewed March 6, 2025
Montway is outstanding. This is not the first time I have done this, but it never has gone this smoothly. From the first phone call to keeping me updated while on the road I couldn’t have asked for a better experience. I have recommended this company already to several friends. Thank you. I was also quite pleased with their rates.
Thank you for your review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others!
Reviewed March 5, 2025
Great communication. Near immediate responses to emails. They matched me up with an excellent shipping company with professional staff. Their fees were reasonable. I chose the one-week range option. This worked well enough, but I think I would choose to schedule an exact date next time. This company did a great job. I would definitely recommend them.
Thank you for your review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others!
Reviewed March 5, 2025
Very professional; and no gimmicks or multiple different operators calling you. Transported car in timely fashion with no delays or concerns. Driver was easy to work with as well and allowed me to see his location so I could track his location the whole way. Overall, a great experience and a dependable company.
Thank you for your review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others! We hope to be of service again in the future.
Reviewed March 5, 2025
Montway was terrific. We had some issues with our closing date on our N Y house. It was delayed weeks. In a very stressful time Montway worked with us to make sure our car transport was not something we would have to worry about. I recommend Montway for anyone who is looking to transport their car. Thanks guys!
Thank you for your review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others! We hope to be of service again in the future.
Reviewed March 5, 2025
Very professional and communicative. This is the first time we have ever shipped a car, and we were pleasantly surprised by how easy it was. We drove across the country for our vacation, shipped the car back, and then flew home. It turned out to be a net savings, not to mention the savings in time.
Thank you for your review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others! We hope to be of service again in the future.
Reviewed March 5, 2025
The auto was picked up on the date Montway quoted. We were allowed to send items in our car. The firm they contracted with to deliver our auto was excellent. We were given the cellphone number of the driver of the transport. He was most responsible and alerted us to the approximate time that our car would be delivered. We were able to make arrangements at that time for someone to receive our car at our rental unit so it was there when we arrived. Everything went very smoothly.
Thank you for your review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others! We hope to be of service again in the future.
Reviewed March 5, 2025
My experience with MONTWAY Auto Transport have being absolutely amazing from start to finish! Excellent, Exceptional Timely and Professional Service. Amazing customer service, everyone was so helpful and knowledgeable. I Will use MONTWAY Auto Transport again and again and I recommend everyone to use them. Nixon communicated well and answered all my questions in a timely manner. MONTWAY Auto Transport is very affordable!
Thank you for your 5-star review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others! We hope to be of service again in the future.
Reviewed March 5, 2025
Can’t say enough about the attention to details and concern for their customers that Montway Auto Transport has for their clients. I called a little early because the web app said it had arrived but wasn’t off the boat yet. We really needed are vehicle because are daughter had found a job here and needed transportation and it was getting difficult with a family of 5 going back and forth between jobs with one vehicle. They were so accommodating and we went down and had us in and out with all our I’s dotted and T’s crossed. Super friendly and informative, can’t say enough about the way they treat you. Vehicle looked great and was cleaned and ready to go. Love the Montway Team! Keep up the amazing work, we appreciate you.
Thank you for your 5-star review! We are glad to hear your experience was a good one and appreciate you taking the time to share with others! We hope to be of service again in the future.
Reviewed March 4, 2025
Marker lights were all broken upon arrival. Windshield was cracked when it arrived. Also the antenna was damaged. All of these issues were confirmed with the dealership to not be damaged before the truck was shipped. Photos of the damage can be provided if any compensation is offered. Other than that it was fine.
Thank you for your feedback and we apologize for your frustration and for any inconvenience. Our claims service team has provided you with details regarding your claim via email. For further information and/or clarification, please reach out to your claims coordinator.
Reviewed March 4, 2025
I requested the transport of my vehicle in a closed trailer. The vehicle arrived on time per the schedule provided. I received text updates until the vehicle arrived. The drive was pleasant, knowledgeable and very careful with my vehicle. I would recommend this service to anyone as it was recommended to me.
Thank you for your 5-star review! We are happy to hear you were happy with your transport and we hope to be of service again in the future!
Reviewed March 4, 2025
Montway Auto Transport did an excellent job delivering my Corvette across the county from Arizona to Minnesota. I was extremely pleased with the enclosed transport rig and driver; it was a very professional setup. The driver took photos during the pick up of the vehicle as well as the drop off to ensure that no damage occurred during transport. I would certainly use Montway again.
Thank you for your 5-star review! We are happy to hear you were happy with the transport of your Corvette, we hope to be of service again in the future!
Reviewed March 4, 2025
My car was picked up in Maryland on the day preferred and it was delivered less than 24 hours later at its destination in South Florida. The Driver was very professional. He showed his identification and checked the car carefully. I will definitely be using Montway again and would happily recommend it to anyone who needed a car transported.
Thank you for your 5-star review! We are happy to hear you were happy with your transport and we hope to be of service again in the future!
Reviewed March 4, 2025
I recently shipped a Volvo XC70 from Philadelphia to San Francisco with Montway Auto Transport. The experience was great - reasonable pricing, an easy quoting process, and reasonable shipping times. Most importantly, the car arrived on time without issues. From start to finish, Montway was excellent to work with. Highly recommend! Thanks!
Thank you for your 5-star review! We are happy to hear you were happy with your transport and we hope to be of service again in the future!
Reviewed March 4, 2025
Time and again Montway Transport has proven to be the best for shipping your vehicles. The true test is that I have recommended them to a number of friends and family and everyone swears by them. They are the overall best experience. I can’t imagine using any other carrier. In fact, just last week I recommended Montway to some friends who were disappointed with their previous carrier.
Thank you for your 5-star review! We are thrilled to hear that you and your friends & family have been happy with our service! Thank you for sharing your experience and for the referrals. We hope to be of service again in the future!
Reviewed March 4, 2025
Very good experience from start to finish with no problems… The gentleman was very pleasant and I would definitely recommend to anyone that needs this kind of service. Keep up the good work. If ever needed again I will definitely use this company. This was my first time needing this kind of service and it was great.
Thank you for your 5-star review! We are happy to hear you were happy with your transport and we hope to be of service again in the future!
Reviewed March 4, 2025
I enlisted Montway to move from PA to SC. They performed as promised. The delivery was a difficult one, specifically, the drop off location. I was still on the road not able to receive the vehicle when delivered. The driver followed instructions and sent me photos when he parked my car. It reassured me that the car was where I wanted it. It was left in a secure area and in perfect condition.
Thank you for your 5-star review! We are happy to hear you were happy with your transport and we hope to be of service again in the future!
Reviewed March 4, 2025
I have used Montway Auto Transport several times for cross-country car shipping, to and from California and the east coast (Delaware and New Jersey). The pick-up and deliveries were well smooth and the drivers kept me informed and delivered within the promised time. I was very pleased with their service and would use them again if I have a need to ship my car.
Thank you for your 5-star review! We are happy to hear you were happy with your transport and we hope to be of service again in the future!
Reviewed March 4, 2025
Everything was seamless. Booking the move was simple and communication was clear and professional. Driver was very friendly and professional. Pick up was on time and we were kept informed about arrival. Loading up was fun to watch and easy. Delivery was on time and we were kept informed about arrival. Unloading was even more fun to watch! I would recommend Montway to anyone needing car transport.
Thank you for your 5-star review! We are happy to hear you were happy with your transport and we hope to be of service again in the future!
Reviewed March 1, 2025
Scheduling with Montway was simple and very easy. Both the pickup and delivery were two blocks from my house. The guy was right on time and that was great. He also texted me to let me know what was going on every step of the way. The service was value for what I got and the money was well spent.
Thank you so much for your 5-Star review Charles! We are thrilled to hear you had a great experience and appreciate you taking the time to share with others. We hope to be of service again in the future!
Reviewed March 1, 2025
The customer service with Montway was excellent with the people that hooked me up with a driver. So I was very happy I had them. The quote was reasonable and fairly competitive. But I did switch to a covered shipment, so the price changed as well.
The first company that they hooked me up with was difficult to get ahold of. It did not go well at all. Because of the dates I needed, the person that the company assigned to me could not do it. I had difficulty confirming that the person contacted me and he insisted on picking it up on a holiday even though the pickup location was a dealership that would be closed. His next option was he wanted to pick it up after 11:00 PM and just have the dealer put the keys somewhere. I found that very unsatisfactory.
I let Montway know this and they took care of that and arranged another company for me. Everything went very well with that. They took care all the hassles for me.
Hi Kenneth, thank you for your detailed review. We do apologize for the experience with the first transporter and we are glad to hear our team was able to get the situation resolved quickly and smoothly. We appreciate you sharing your experience with others and we hope to be of service again in the future!
Reviewed Feb. 28, 2025
I had a terrible experience with Montway Auto Transport. I arranged for my Jeep to be delivered from California, and it ended up being over a week late. Initially, they promised a delivery date, but it took almost three weeks to arrive. Half the time, they couldn't even tell me where the Jeep was, using excuses about truck trouble, which I doubt were true. The delivery cost over two grand and was on an open trailer. When the Jeep finally arrived, it wouldn't crank, likely due to engine flooding, forcing me to change the plug. There was no physical damage, but the mechanical issue was frustrating. Despite their assurances, I received no compensation or follow-up after delivery. This experience was especially disappointing because I chose Montway based on their seemingly good recommendations and higher rates, hoping for reliable service. I wouldn't recommend using them based on my experience.
We are sorry to hear about your experience and apologize for any inconvenience that you experienced. This shipment has a 6-8 day estimated transit time and it appears it took 9 days to complete. Delivery dates are issued in estimates and only include business days. Dates are subject to change due to many factors that fall outside of the carrier and Montway's control therefore we only work in estimates. Montway is only able to pass information along as we receive it from the carrier and all of the communication during this transport does indicate that there were mechanical issues with the carrier's truck which caused the delay. Our team escalated this situation and the carrier has been addressed accordingly.
Reviewed Feb. 28, 2025
The owner of the car I was purchasing recommended Montway, and their service was excellent. Scheduling the transport was seamless, and the pickup and delivery went smoothly. The driver was punctual and kept me informed by calling my cell phone as he reached the destination.
The cost of the service was reasonable, despite the general tendency to complain about expenses. I found Montway's pricing fair for the service they provided. However, if I were to be a bit particular, I noticed some handprints on my car post-delivery. I understand the driver was managing a tight fit and had to use some lubricant on the racks, but as the owner of a repair shop, cleanliness is something I emphasize to my technicians, especially with high-value cars.
If it were a less understanding customer, particularly one with a new luxury vehicle, they might have been more concerned about the minor dirt marks. But overall, I was pleased with the service and would recommend Montway to others. They did a great job with my valuable car, and I appreciate the professional and timely service they provided.
Thank you so much for your 5-Star review, Michael! We are thrilled to hear you had a great experience and appreciate you taking the time to share with others. We hope to be of service again in the future!
Reviewed Feb. 28, 2025
I saw Montway Auto Transport advertised through a military website that I get Facebook messages from and decided to choose them after considering several options, including American Van Lines, who had previously helped us move our vehicles and furniture. Montway had many positive reviews, particularly from military families, which was important to us since we’re retired military.
The quote they provided was fair, and the entire process from ordering to pick-up and delivery was seamless. We used them for transporting two vehicles at separate times. The first delivery went to our son since we hadn’t relocated to our new home yet. They called an hour before arriving and got there exactly as they promised. The second vehicle delivery was equally smooth. I was pleased with the attitude of the drivers because a company is only as good as their frontline workers. Both the drivers were professional, kind, and communicated effectively, despite having heavy accents, which was a relief considering our struggles with communication due to language barriers during a recent house painting.
Overall, I would rate my experience with Montway as excellent, giving them 5 stars for both the pricing and the customer service received. I was very pleased with their service and would highly recommend them.
Thank you so much for your 5-Star review, Nancy! We are thrilled to hear you had a great experience and appreciate you taking the time to share with others. We hope to be of service again in the future!
Reviewed Feb. 27, 2025
I used Montway to transport a vehicle I purchased in Philadelphia to Columbus. A friend who previously used their services referred me to them. Although I briefly considered another company, I trusted my friend's recommendation and chose Montway. The vehicle was a wrecked Nissan Frontier. The delivery was slightly delayed due to Thanksgiving, but I felt confident it would have arrived on time otherwise. I wasn't present during pickup, but the driver, who used a pickup truck with a trailer capable of hauling three vehicles, maintained excellent communication. He kept us informed of his schedule and arrived as expected. Upon arrival, the vehicle was in good condition, just as promised. Although the quote wasn't the absolute cheapest, it was fair and aligned closely with the final price. Considering the overall experience, I'd recommend Montway to others without hesitation and consider using them again in the future.
Thank you so much for your 5-Star review, Michael! We are delighted to hear you had a great experience and appreciate you taking the time to share with others. We hope to be of service again in the future!
Reviewed Feb. 27, 2025
Everything was great with Montway. The service was prompt, and we received real-time tracking updates on our phones. Over the past six months, I've used their services multiple times when we went to Scottsdale and Florida. Then we picked the car up somewhere and brought it here.
Regarding pricing, Montway Auto Transport is reasonable. While not the cheapest option, the convenience and reliability they provide make it worthwhile. Everything worked perfectly for my needs. Overall, I highly recommend their service without any reservations.
Thank you so much for your 5-Star review, Francis! We are thrilled to hear you had a great experience and appreciate you taking the time to share with others. We value our repeat customers and hope you keep coming back to Montway!
Reviewed Feb. 18, 2025
Montway Auto Transport was a referral and I had a seamless experience with them. The drivers were very professional; they picked up my vehicle right from my door and delivered it without any issues. Everything was on time, and the car arrived in perfect condition, just as it was when picked up. The cost was very reasonable, even cheaper than I expected, which was a pleasant surprise.
However, when the car arrived earlier than anticipated, a couple of hours' notice would have been better. Luckily, my family was able to pick it up since I was in the process of moving between states. Even with this hiccup, the process was straightforward and smooth. Overall, I'd rate Montway's service 4 out of 5 stars. They did a great job.
Thank you for sharing your experience! We're delighted to hear that your transport was seamless, the drivers were professional, and your vehicle arrived in perfect condition at a great price. We appreciate your feedback regarding the early delivery notice and will work to improve communication in such cases. Your 4-star rating means a lot, and we hope to earn that last star on your next transport. Safe travels, and thank you for choosing Montway!
Reviewed Feb. 17, 2025
I initially heard about Montway through a recommendation, yet I couldn't find much information. A representative I initially contacted made me reconsider, leading me to explore other options. However, my experience with other companies was frustrating; they were aggressive, rude, and unorganized, making promises they couldn't keep. Ultimately, I returned to Montway, and from the moment I reached out, they assured me they had a driver ready. True to their word, my car was picked up and delivered on schedule, all the way from Tennessee to Texas, about 1,100 miles. The only slight hiccup was a language barrier with the driver, who couldn't speak English we were trying to do sign languages. Despite this, everything worked out fine. I wouldn't hesitate to use Montway again, trusting them for their dependability and excellent service.
Thank you for sharing your experience! We're glad you chose Montway and that we could provide the reliable, hassle-free service you deserved. While we appreciate your patience with the language barrier, we’re happy to hear everything worked out smoothly. Your trust means a lot to us, and we look forward to assisting you again in the future!
Reviewed Feb. 16, 2025
I used Montway for vehicle transport, recommended by a family member who had a positive experience with them before. Overall, the service was efficient and met my expectations. Setting up the transport was smooth, but I would have appreciated more detailed communication about when my card would be charged and more specifics regarding the pick-up schedule, particularly because it was around Thanksgiving.
The transport was picked up on a Saturday night in Florida and delivered to New Mexico by Wednesday, which was timely. The driver maintained minimal communication, which was fine, as he informed me when he was nearby and when he arrived at the drop-off point. While the logistical challenge of maneuvering the semi-truck to my location was managed well without issue. Montway maintained consistent pricing compared to other quotes I had received, ranging significantly from $800 to $2000, which I found reassuring.
I would definitely recommend Montway to others needing a transport service, and I am pleased with their overall service.
Thank you for your thoughtful review! We're glad to hear the transport process was smooth, timely, and met your expectations. We appreciate your feedback on communication and will work to improve clarity around payment and scheduling details. It's great to know our pricing remained competitive and that your vehicle arrived without any issues. Your recommendation means a lot to us, and we’d be happy to assist you again in the future!
Reviewed Feb. 16, 2025
I recently used Montway Auto Transport to move a Jeep from Oklahoma to Florida for my son, who's receiving it from my mother. Our experience was positive from start to finish. The customer service was straightforward and efficient, gathering the necessary information quickly and sticking to their schedule for pick-up and delivery.
The pick-up process was simple and clear. The driver performed an inspection of the vehicle, taking pictures to document the car's condition. This gave us peace of mind, knowing there was a record in case of damage. Despite being close to Thanksgiving, Montway delivered on schedule, arriving on Thanksgiving as promised.
I appreciated that the pricing was fair and straightforward, with no hidden charges or surprise fees at delivery. I've heard horror stories about other transport services holding cars hostage for additional payments, but there was none of that with Montway. This transparent approach made a significant difference.
If anyone I know needs a transport service, I would recommend Montway Auto Transport without hesitation. Their reliability and honesty stood out in an industry where not all companies can be trusted.
Thank you for sharing your experience! We're thrilled to hear that Montway provided reliable, transparent, and efficient service for your Jeep transport. It’s great to know that our clear communication, thorough inspection process, and on-time delivery gave you peace of mind—especially during the busy holiday season. Your trust and recommendation mean a lot to us, and we’re grateful for the opportunity to serve you. If you ever need transport again, we’ll be happy to assist!
Reviewed Feb. 16, 2025
I recently purchased a car in Ohio and needed it delivered to my home in Nashville. After considering various options, I chose Montway Auto Transport due to their competitive pricing and quick delivery window. I arranged everything online, which was straightforward, and my interaction with their customer service was positive.
The pickup and delivery were seamless, and the quoted price seemed fair. If a friend asked about my experience, I'd recommend Montway Auto Transport without hesitation. Overall, I'd rate my experience 5 stars.
Thank you for your wonderful review! We're glad to hear that our competitive pricing, quick delivery, and seamless process made your experience a great one. Your 5-star rating and recommendation mean a lot to us! If you ever need transport again, we’d be happy to assist.
Reviewed Feb. 15, 2025
I used Montway Transport to ship my car to Hawaii. I found them online when searching for reliable transport services. Initially, the setup process went smoothly, but the vague timelines around Thanksgiving added stress. The pickup was scheduled from Lakewood, Colorado to LA, but the uncertainty of the 1 to 5-day pickup window, especially over the holiday, was unsettling. I had left the area and had to arrange for my son to hand over the keys in Denver, which was chaotic due to the time difference while I was in Hawaii.
The whole transport timeline was unclear, which added to my anxiety. I was initially told the shipping from LA to Hawaii would take 3 weeks to a month, but later heard it might be delayed due to holiday shipping priorities, which was frustrating since renting a car in Hawaii was costly. The situation improved when my car unexpectedly arrived on December 23rd, leading to relief despite prior stress.
The quoted price of $3000 was reasonable, especially considering it saved me the hassle of driving to California for $2400 plus travel expenses. However, the lack of clear communication about actual delivery timing detracted from a potentially perfect experience. While Montway ultimately delivered as promised, I recommend preparing for unexpected delays.
Thank you for sharing your detailed feedback. We're glad your vehicle arrived safely and that our pricing provided you with a competitive alternative. We apologize for the stress caused by the unclear timelines, especially during the holiday season, and appreciate your insights as we work to enhance our communication. We value your business and hope to serve you even better in the future.
Reviewed Feb. 15, 2025
I've had the opportunity to use Montway Auto Transport on two different occasions, and I'm thoroughly impressed with their service. Initially, I needed to transport a vehicle gifted to a decedent's sister from San Rafael, California, to New Rochelle, New York. As a professional fiduciary, choosing the right transport service is crucial, and Montway came highly recommended with outstanding ratings. They were incredibly responsive, getting back to my inquiry within just a couple of hours.
The quotation given was more than reasonable and it remained consistent throughout the entire process without any changes. The pickup and delivery were seamless. The transport was handled by a very professional and personable individual. The entire loading process was meticulous, including a thorough inspection and photography of the car before it was loaded onto a closed transport for protection during the journey.
This level of service was consistent for my second experience as well, where my personal vehicle was transported to San Diego for my granddaughter. Despite the challenge of delivering a car to a house on a winding hill, Montway arranged for an alternative drop-off spot at my son's business in a warehouse district, ensuring everything was handled smoothly.
Overall, Montway Auto Transport exceeded my expectations. They not only honored their pricing but also provided precise, timely, and professional service. Their communication was excellent, keeping me informed about the vehicle's progress throughout. Due to their willingness to go the extra mile and their professionalism, I would not hesitate to recommend Montway Auto Transport to anyone needing a reliable auto transport service.
Thank you for your detailed and thoughtful review! We're honored to have earned your trust on multiple occasions and appreciate your kind words about our responsiveness, professionalism, and transparent pricing. It's great to hear that both transports were handled smoothly, even with logistical challenges. Ensuring a seamless experience for our customers is our top priority, and we're glad we could meet your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Reviewed Feb. 15, 2025
My recent experience with Montway Auto Transport had its ups and downs. Initially, I chose Montway because they offered insurance coverage in case my vehicle was damaged during transport. However, communication could have been significantly better.
I didn't receive any proactive communication from the driver and had to reach out multiple times to get updates on the delivery status. On the night of delivery, I was told the driver would call 15 minutes before arriving. He claimed to be in Dallas, which is around 30 miles from my home in the Dallas-Fort Worth area, but it ended up taking him three hours to reach the pickup location, where I had to wait the entire time.
Despite these communication issues, the vehicle arrived without any damage. Prior to delivery, I received an email with a diagram showing marks indicating potential damage, which was concerning. Fortunately, when the car was dropped off, it was in perfect condition, and the driver mentioned that the marks were automatically added by the system.
Overall, the service was acceptable and the transport cost was fair. Based on this, I would rate the service at 4 stars.
Thank you for sharing your honest feedback. We’re glad to hear that your vehicle arrived safely and that our services met your expectations. However, we regret the communication challenges you experienced and understand how frustrating it must have been to wait for updates. We appreciate your patience and will use your feedback to improve our processes. Your rating means a lot, and we hope to provide an even smoother experience next time. If there’s anything we can do to assist further, please let us know!
Reviewed Feb. 15, 2025
Montway is a trustable company. I used their transfer service to transport my vehicle from Florida to California. I chose this company after a brief online search and my experience was quite positive; the customer service interaction over the phone was satisfactory and professional, which left me feeling confident in their service. The whole process took about three days from pick-up to drop-off. Although I wasn't present for the pick-up, the delivery at the destination was smooth. The driver used a smaller truck and upon arrival, the condition of my vehicle was excellent.
Thank you for your positive feedback! We're glad to hear that you had a smooth experience with Montway and felt confident in our service. It's great to know the delivery went well and that your vehicle arrived in excellent condition. We appreciate your trust in us and look forward to assisting you again in the future!
Reviewed Feb. 15, 2025
I chose Montway Auto Transport primarily due to their positive online reviews, even though they were a bit pricier than other options. My experience with them was excellent and everything they said they're going to do, they did. The driver maintained constant communication, and pick-up and delivery were timely. Despite encountering snowstorms, the vehicle arrived with no noticeable scratches, although it was covered in salt—understandable given the weather conditions.
Thank you for your great review! We're so glad to hear that your experience with Montway met your expectations, even during challenging weather conditions. We pride ourselves on reliable service, and it’s great to know the communication and timely delivery were up to par. We appreciate your understanding regarding the salt from the snowstorm and thank you for choosing Montway. We look forward to assisting you again in the future!
Reviewed Feb. 14, 2025
I had a recent experience with Montalay Transport Service to shuttle my daughter between New Orleans and Seattle. I've used Montalay before, and this time I arranged the service about two weeks in advance, learning from a slightly tight timeline on my first use of their service.
My interactions were primarily online, and I found their website functional and user-friendly. I would rate my overall experience as a 5, as everything went smoothly and met my expectations.
The vehicle's condition upon arrival was as expected. It was an outdoor pickup, which meant the car had some dirt, but it didn't bother me. I haven't received any incentives to provide a review, but I would recommend Montalay based on this experience.
Thank you for your wonderful review and for choosing Montway again! We're thrilled to hear that your experience was smooth and met your expectations. It's great to know that our website was easy to use and that the vehicle arrived in good condition. We appreciate your recommendation and look forward to helping with any future transport needs!
Reviewed Feb. 14, 2025
I chose Montway Auto Transport because their ratings on the website stood out compared to other companies. My experience with the driver was positive; he was very nice, and they picked up and delivered my vehicle on time. The quote I received was lower than those from other companies, and their ratings were significantly better. Overall, the experience was good, and I can't think of anything they could have done better.
Thank you for your positive review! We're so glad to hear that you had a great experience with Montway and that our pricing and service stood out. It's wonderful to know that everything was on time and that the driver provided excellent service. We truly appreciate your feedback and look forward to assisting you again in the future!
Reviewed Feb. 14, 2025
I chose Montway Auto Transport because their pricing was competitive and they have a solid reputation. The driver was quite nice and patient, which I appreciated. The service was punctual, with both pickup and delivery occurring on time. The quote was fair considering the quality of service, even though everyone would prefer a lower cost.
Thank you for your feedback! We're happy to hear that our competitive pricing and reputation helped you choose Montway. It's great to know that the driver was patient and that the service was punctual. We appreciate your understanding about the cost, and we’re grateful for your trust in us. If you need transport in the future, we’d be glad to assist again!
Reviewed Feb. 5, 2025
I had two trucks transported. The driver was given the two titles, yet did not give them to Lotus. We were not aware and we thought that the titles were going to be mailed. I have called multiple times and nothing has been resolved. I was lastly informed that the driver/company would mail me the titles but that never happened.
We’re sorry to hear about your concerns regarding the truck titles. Please note that we were never informed that the paperwork did not arrive, and since it has been nearly a year since this incident occurred, it’s unlikely we can provide further assistance at this time. However, you are welcome to contact us and we will assist in any way possible. We appreciate your feedback and value your business.
Reviewed Feb. 2, 2025
I was looking to get my vehicle transported from Ohio to South Carolina, and I used Montway. They were recommended by some people in the Poconos who've used their services and were satisfied in the past. The setup was very easy, and the quote was reasonable. The vehicle was picked up in Ohio at our condominium with a small, one vehicle trailer and taken to another location where it was put on a multi auto transport. They told me when it would be delivered roughly. And it was delivered within at least two hours of what they gave me as an estimate. They called me when they were close, then when they were getting off the interstate. I told them where to go to drop it off and when. They said they would call me when they were there and unloading it, and they did. I arrived and the car was in good shape. They took lots of photographs before and after, and I could see that there was no damage. So, I was very pleased.
Reviewed Feb. 2, 2025
The driver was exceptional. When he was going over the car with me, he went over everything that he had marked on it when he picked it up. He saw these little tiny things that I didn't even see. The car also came three days early.
Reviewed Feb. 1, 2025
Montway's driver was great. He was very professional, and he did the transport very quickly. It was much quicker than I expected and the condition of the vehicle was the same as I gave it to them.
Reviewed Feb. 1, 2025
Montway gave me the best quote. Some people gave me cheaper quotes, but I didn't trust them because they didn't have any website. But Montway has everything, and they have good reviews as well. I had them transport my car from California to Virginia. When I called them the first time, they answered my questions. They sent me emails too. We scheduled the pickup, and everything was perfect. Once they picked up the car, they told me it would take two to three days. They were prompt and I got the car in perfect condition. The driver was excellent. When he picked the vehicle up, he called me. When he dropped it off, he called again and I met him. If we have to move somewhere else, I will use Montway again.
Thank you for sharing your experience! We're thrilled to hear that Montway’s reliability, customer service, and communication stood out to you. It’s great to know everything went smoothly with your California to Virginia transport, and that the driver provided excellent service. We truly appreciate your trust in us, and we’d be happy to assist you again if you need transport in the future!
Reviewed Feb. 1, 2025
Montway has done a job a couple of times for me and I was satisfied. They showed up. The drivers were very nice. This latest time, the transport took longer than it ever was before. But I had moved and I was in a little more of a remote area than right near Manhattan. So, I thought that might have been the reason. It used to get there in two days. It took four and a half days this time, which was a little inconvenient. Other than that, the car arrived in one piece. I recommended Montway to a few different people already.
Reviewed Feb. 1, 2025
Someone else used Montway when they moved their car and had a positive review, so I used them. I relocated and moved to Illinois from California and the transport took four days. It was short. The communication with the driver went very well and he was nice and kind. It was a good experience.
Thank you for your review! We're glad to hear that you had a positive experience with Montway and that the communication with the driver was seamless. We appreciate your feedback and look forward to assisting you again in the future!
Reviewed Jan. 31, 2025
I went through Montway’s website and set up a transportation service through them. The price was reasonable and I was impressed with the efficiency and quickness of the rep who set it up for me. The transport was from Buffalo, New York to San Antonio, Texas and it was simple and easy from when the driver picked it up and dropped it off. I would recommend Montway.
Thank you for your positive feedback! We're delighted you found our website user-friendly and our team efficient. It's great to hear that your transport to San Antonio was smooth from start to finish. We appreciate your recommendation and look forward to assisting you with any future transport needs!
Reviewed Jan. 31, 2025
Montway responded when I put an inquiry over the internet and everything was perfectly fine when I set up the transport. The pickup and delivery, which was about 1,200 miles, went smoothly. The driver was very responsive to phone calls and getting back to me. Montway met my expectations and everything was good.
Thank you for your positive review! We're glad to hear that our prompt response and smooth transport met your expectations. Our team and drivers strive to provide excellent communication and service, and it's great to know you experienced that firsthand. We appreciate your trust in Montway and look forward to serving you again in the future!
Reviewed Jan. 31, 2025
Montway Auto Transport was cheaper for the enclosed. It was a competitive quote. Also, the driver was very nice. I would use Montway again in the future if needed. Our driver was very good. He took out a car to put our car in first. It was a tight space. He did a great job.
Thank you for your kind words! We're glad to hear you found our enclosed transport pricing competitive and had a great experience with your driver. Providing excellent service and ensuring a smooth transport process is our top priority. We appreciate your trust in Montway and look forward to assisting you again in the future!
Reviewed Jan. 29, 2025
I recently used Montway Auto Transport to ship my vehicle from Oregon to Arizona, and the experience was quite seamless. My son initially recommended Montway because he had a positive experience with them. Setting up the details over the phone was easy, and their representatives were thorough and addressed all my questions.
Although Montway was slightly more expensive compared to a couple of other companies I considered, like Roadrunner, I felt the quality of service justified the cost. I've heard mixed reviews about the alternatives, so I was willing to pay a bit more for a reliable service.
During the transport, my wife handled the pick-up in Oregon, and it went smoothly, with the driver arriving on time. I was responsible for receiving the vehicle in Arizona, and again, everything was on schedule and the vehicle arrived without any damage. Communication throughout the process was consistent and professional.
Overall, I would rate my experience with Montway as a 5 out of 5. The price was fair, earning a 4, as any transportation service seems expensive, but theirs was competitively priced. I'm happy to recommend Montway for their dependable service.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I arranged an auto transport service through Montway Auto Transport. First and foremost, their service was fantastic. I chose Montway because of their great reviews and recommendations, and they did not disappoint.
The driver was very meticulous and courteous during the pickup. They noticed the car, an MR2, wouldn't clear the ramp and ingeniously placed a board to ensure it would. The vehicle was picked up on time and delivered as expected.
In terms of cost, the pricing was competitive, and overall, I found it justified given the quality of service received. There wasn't anything they could have done better in my opinion. I would rate Montway Auto Transport 5 out of 5 stars for their exceptional service.
I did suggest to the company, through the follow-up call, that if we use them again, it would be great to receive a discount and if we could have the same outstanding driver. Overall, I highly recommend Montway for auto transport needs.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I needed to transport a vehicle to my home in Tennessee after it was left to me in a family member's will. They lived in California, so I required a transport service. After researching a couple of companies online, I chose Montway Transport Service because they provided me with a quick and competitive quote, which was crucial since I was in a rush to resolve the transportation. Montway's ability to arrange everything promptly and offer a reasonable rate was impressive.
The pickup was organized within days of scheduling, and the transit took about three to four days. The vehicle arrived in good condition. The only task was to refill air in the tires, as some air was let out for secure transport. This wasn't an issue since an air pump was conveniently located nearby. Montway's service stood out for ensuring the vehicle arrived undamaged and in good condition. I would recommend them for their reliability and efficient service.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I recently used Montway for a car transport service during my move from Colorado to California. My car is older, so I didn't want to drive it, and Montway came recommended from American Van Lines. The experience was positive from start to finish. The person organizing the transport was direct and clear about the process, pricing, and payment terms.
The pickup was originally scheduled between November 17th and 19th, and the driver was punctual, arriving on one of the first days. He was professional, friendly, and answered all my questions. What impressed me most was his effort to deliver the car right to my friend's house, despite the challenging street conditions.
The vehicle arrived in perfect condition, and the service exceeded my expectations. I would give Montway a top rating and definitely recommend them to others. The entire process was easy, affordable, and smooth, even better than I anticipated. My quoted price was accurate, and I have no complaints about the service. It was a great experience overall.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I chose Montway Auto Transporters because my father-in-law recommended them. Scheduling was done online, but I found the follow-up communication a bit excessive with multiple texts and emails even after booking. However, they were proactive.
My first experience with their customer service was excellent, but the second was less smooth due to communication issues. They kept changing the pickup times, which was a bit frustrating, but everything turned out fine, and I'd still use them again.
The transport was from New Jersey to Texas and went well. There was a slight language barrier with the driver, but it was manageable. Overall, the transportation service was perfect, and I am planning to use them again in the future.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I recently used Montway Auto Transport to move my car from Minneapolis to Arizona. My decision to choose them came after reading several online reviews and comparing a few other companies. One major reason for choosing Montway was their ability to pick up the car directly from my home, which was very convenient since they arranged the complete doorstep delivery.
Regarding the service, I found the quoted price to be quite expensive, but that's expected with such services. The pickup and delivery were handled efficiently and on time, which was impressive. The entire process was smooth, and I appreciated the convenience they provided.
I've already recommended Montway to some friends because of the positive experience I had.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I needed a vehicle transported from Minnesota to Florida. I considered a couple of other companies, but ultimately chose Montway because of their positive reviews.
The transport organizer and I communicated back and forth, and they coordinated the pickup a day before. Originally, it was scheduled to take about five days, but they completed it in three or four days, which was impressive. The courier driver was good, although their English wasn't very strong. Overall, I'd rate my experience as a 4 out of 5. The quote I received was accurate, and I was satisfied with it.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
My decision to use Montway Auto Transport was influenced by a friend's positive experience and the reviews I read. Overall, the transportation service was excellent, and I was satisfied with their work. However, I faced an issue with the pickup time, which was initially scheduled but then changed. This lack of clear communication affected my plans as I had to take time off work to be available. Despite this setback, everything else about the service was perfect.
In terms of pricing, it was average and comparable to another provider I used previously for transporting two cars, so no complaints there. If I were to rate Montway Auto Transport, I would give them a 4 out of 5 stars. They performed well overall, but improving their communication regarding scheduling changes could enhance the customer experience.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I recently moved to a new apartment out of state and needed a transport service to move my car. After researching a couple of companies, I decided to go with Montway Transport Service because they were referred to me by a friend. My experience interacting with the Montway transport organizer was positive. The transport was scheduled from Dallas to Portland and took about four days, just as planned. Although I was only present for the drop-off, everything went smoothly. Overall, I would rate my experience with Montway as a 4 out of 5.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I read positive reviews about Montway and found them very responsive to my questions. I chose them for my vehicle transport, and the overall interaction with the company was excellent. My vehicle was picked up in Waltham, Massachusetts, and although the transport truck couldn't navigate through residential areas, the driver coordinated a nearby location, which worked out well.
The driver kept us well-informed, answered his phone promptly, and was punctual. The final price matched the initial quote exactly. My experience was outstanding, and I would rate it 5 stars. Montway Transport is reliable, did a great job, and exceeded my expectations.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I needed to transport my Toyota Prius sedan over 1800 miles and chose Montway Auto Transport after finding them through a Google search that highlighted many positive reviews. Setting up the transport was straightforward; I primarily communicated with them via live text chat, which was convenient as I needed to change the transport date a few times. Every time I made a change, Montway was consistent in sending updated quotes and ensuring all details, including any extra equipment on the vehicle, were noted.
I found the quotes very reasonable. Upon calculating the costs, including potential hotel and food expenses if I drove, it was clear that shipping the car was more cost-effective than driving it myself, despite the efficient fuel consumption of a Prius.
The pickup and delivery process was smooth, although the pickup notification was a bit short-notice initially. Montway quickly rectified an issue with the transport type, switching from an open to a covered carrier, and the vehicle was picked up promptly. The truckers were excellent and handled the vehicle professionally.
Overall, I rate my experience with Montway Auto Transport as excellent. Their customer service was knowledgeable and attentive, and the service quality was top-notch. Though I couldn't precisely recall details about their website, using their chat feature was a seamless experience. I highly recommend Montway for auto transport needs.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
Setting up the transport with Montway was easy, with a distance of about 2000 miles. The customer service was good. I found the quote and final cost reasonable. One thing to note is they arrived a day early for pickup, which wasn't convenient as my dad wasn’t supposed to be in town then. If he hadn't been there, it could have been a problem. Overall, I’d rate my experience with them highly.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
Montway Auto Transport moved my vehicle from Buffalo to Arizona, and I found the experience to be excellent. I initially discovered them online and although I considered other options, I kept returning to Montway due to their exceptional customer service. The staff demonstrated great knowledge and expertise throughout the setup process. The driver who picked up and dropped off my vehicle was also excellent, and there were no issues with the vehicle upon delivery—it was in perfect condition. Based on my experience, I would rate Montway with a 5 for their customer service, pricing, and sales process. I highly recommend them to anyone in need of auto transport services.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 28, 2025
I used Montway Auto Transport to move two vehicles from North Carolina to New York. Initially, I learned about them through a relative who had used them as well. This was my first time shipping cars, and overall, the process was smooth and satisfactory. Although there were a few minor bumps, the staff were extremely accommodating and resolved any issues efficiently.
The transport covered a significant distance, and I only met one of the drivers personally. Although the driver didn't speak English, communication was still effective through the people on the other end who coordinated well. I was very happy with the service and would gladly recommend Montway Auto Transport to others.
Thank you so much for your 5-star review! We value our customer feedback and appreciate you taking the time to share your experience with others. We hope to be of service again in the future!
Reviewed Jan. 17, 2025
BEWARE. READ THE FINE PRINT. IF THE TRANSPORTER DAMAGES YOUR VEHICLE MONTWAY WON'T BE RESPONSIBLE. They did that to me. The transporter they hired damaged my vehicle then cancelled and said they couldn’t transport it but they didn’t even tell me about the damage. Now I’m stuck with a 6k repair and Montway told me they are not responsible for the damages that I have to contact the transport company that they hired
Hi Alan, we are sorry to hear about your experience. You are correct, our terms and conditions clearly outline that Montway is not responsible for damage to vehicles. Insurance claims are handled between the customer and the responsible carrier, however, Montway's team is here to help if needed during the process.
Reviewed Jan. 10, 2025
Don’t Use Montway or ABA Logistics. Montway is an auto transport broker who does not stand behind the company they hire to transport your automobile. I had my car picked up in Md and transported to Fl. The car had 200 more miles on it than when they picked it up. Pictures of the odometer before and after proved it. They did nothing and the transporter themselves did nothing and would not call me back. Use another company….
Thank you for sharing your feedback. We sincerely apologize for the issues you experienced and any frustration caused.
At Montway, we take these concerns seriously and strive to assist customers when problems arise. In such cases, we follow all protocols as instructed per USDOT and FMCSA. Our claims department should have provided instructions and guidance on how to proceed forward. Please get in touch with us if you have any questions or need assistance.
We appreciate your feedback and hope to have the chance to restore your trust.
Reviewed Dec. 23, 2024
I recently used Montway Auto Transporters for vehicle transportation while I was traveling for a few months. It was a better option than renting a car, and I found Montway very appealing after seeing their commercial and their top ratings. I compared them with another company and decided to go with Montway due to their impressive service.
My interactions with Montway’s customer service were excellent. I found their professionalism to be top-notch. I reached out to them in two different ways and it was a complicated situation, but they handled it very well. The quote they provided was reasonable and, most importantly, they stuck to it without any unexpected charges.
During the delivery, even though I wasn't present with the car, I met the driver initially. He later sent me a picture of the vehicle being dropped off at my son-in-law's driveway, which reassured me that everything was done correctly. Based on this experience, I would definitely use Montway again if I need transport services in the future. Overall, it was a very satisfying experience worth recommending.
Thank you for your 5-star review! We appreciate you taking the time to inform others about your experience. Hope to be of service again in the future!
Reviewed Dec. 22, 2024
I recently used Montway Auto Transport and couldn't be more pleased with the experience. When choosing a company, I shopped around with several options in mind, but Montway stood out as the classiest and most professional. Their customer service was exceptional; I dealt with several representatives who were all polite, patient, and seemed to have excellent service skills ingrained in them. I even had to make several changes, such as canceling a vehicle and altering some details, yet Montway handled everything smoothly.
The condition of my vehicle upon arrival was perfect, and their pricing was extremely fair compared to other companies I contacted. Despite some companies not responding at all, Montway was efficient and transparent. They provided shipping insurance and addressed any concerns promptly, contributing to a positive experience amid what was otherwise a stressful trip.
Moreover, Montway's good reputation was confirmed through Facebook groups like "Leaving California," which played a role in my decision. Overall, while many companies rely on automated systems, it's refreshing to interact with real people at Montway who tackle issues directly. I wholeheartedly give them five stars for their service, price, and overall experience.
William, thank you for your 5-star review! We are glad to hear that our team stood out amongst our competitors and we met your expectations. Thanks for sharing your experience with others. We hope to be of service again in the future!
Reviewed Dec. 21, 2024
I recently had my vehicle transported with Montway for the second time. My prior experience with them was smooth, and this time was no different. Before choosing Montway, I considered 2 or 3 other transport companies. Their customer service was good, and I felt the cost was fair given the quality of service I received. During delivery, everything was straightforward—the driver handed over my keys after I made the payment. Overall, it was a positive experience, and I would recommend their services.
Joseph, thank you for your 5-star review! We are glad to hear that our team stood out amongst our competitors and we met your expectations. Thanks for sharing your experience with others. We hope to be of service again in the future!
Reviewed Dec. 21, 2024
I recently used Montway Auto Transport to move my car from Washington to Florida, based on my daughter's recommendation after she researched transport companies. She found great reviews, noting Montway was well-trusted. Overall, my experience was positive with their customer service. They were very friendly and explained the process clearly. The pickup was on September 18th, and despite a hurricane causing a slight delay, they communicated updates promptly, which I appreciated.
My car was delivered a little later than expected due to this weather event, but it arrived in good condition, just a bit dirty from travel—which was understandable given the circumstances and because I opted for the uncovered transportation option to save cost. It was a choice I was prepared for, knowing the car might get a little dusty on a long trip.
On a scale of 1 to 5, I would give Montway a 5 for their overall service. The customer service deserves a 5 as well, as they were responsive and courteous. Regarding pricing, I'd rate it a solid 4, as it seemed fair for the service provided, even though I didn't do extensive personal research and relied mainly on my daughter's insights. Overall, I would definitely recommend Montway Auto Transport based on my experience.
Alma, thank you for your 5-star review! We are glad to hear your transport went well, especially given the weather circumstances at hand. Thank you for your patience and for taking the time to share your great experience with others. We look forward to helping with any future transport needs!
Reviewed Dec. 21, 2024
I've used Montway Auto Transport twice now, and both experiences have been excellent. The first time, they shipped a Ford Mustang from New York to Florida, and more recently, they transported my wife's BMW coupe. Before choosing them again, I did shop around, but Montway's pricing was competitive. I decided to go with them because of their great customer service and my previous positive experience.
The customer service has always been great—answering all my questions and keeping me updated on the shipping status. The quotes they provided were competitive, although I did pay slightly more to get a more secure and timely delivery option, as both times I opted for enclosed trailers.
The delivery was excellent on both occasions, and the truckers they used were very professional. Considering the cost and the high level of service, I thought the quality was fantastic.
Overall, I rated Montway Auto Transport a 5 out of 5 for their customer service, sales and marketing process, price, and their online tools and website. Highly recommended!
Robert, thank you for being a loyal repeat customer! We love seeing 5-star reviews such as yours and appreciate you taking the time to share with others. We look forward to working with you again for future transport needs!
Reviewed Dec. 20, 2024
I chose Montway Auto Transport based on a friend's recommendation, and I had a positive experience. I checked a few prices, and Montway was competitive, so I went with them. My vehicle was transported from my hometown to Florida. The customer service interaction was smooth with no issues, and the quote provided was accurate to the final cost. The delivery was prompt, arriving before I did, and it was conveniently dropped right at my front door. The vehicle was in perfect condition upon arrival.
I've used Montway a few times now, and it's always been reliable. I would rate my experience with them a 5 out of 5. Their customer service and pricing are excellent. I'm happy with their service.
Anthony, thank you so much for your 5-star review! We are glad to hear of your great experience, and of course thank you to your friend for the referral! We hope to be of service again the future!
Reviewed Dec. 19, 2024
I had a great experience with Montway Auto Transport. The primary reason I chose them over competitors was their favorable price point. The first time, I compared about 10 different quotes before deciding on Montway. They were reliable, which is why I chose to use them again without considering other quotes the second time.
The service was seamless. The driver was excellent; he was communicative, providing daily updates, and was super friendly. He met me on time both in Virginia and later in California. There was nothing I felt could have been handled differently.
Overall, I would rate Montway a 5 in terms of satisfaction and customer service quality. The price would get a 4, but I was very pleased with the value I received.
My interaction with Montway Auto Transport was positive, and I would gladly recommend them to others looking for reliable vehicle transport.
Pierce, thank you for your 5-star review and for being a loyal customer! We very much appreciate you coming back to Montway and for sharing your experience with others. We hope to be of service for any future transport needs!
Reviewed Dec. 19, 2024
I went with Montway for their price and excellent online reviews, and my overall experience with them was very positive. The process was smooth and straightforward. The driver who picked up and delivered my vehicle was great, really nice, and made everything easy.
I would give Montway Auto Transport 5 stars. For pricing, it was reasonable compared to others. The customer service was also excellent. They were quick to respond to my questions throughout the process.
Hi Rachel, thank you for your 5-star review! We appreciate you taking the time to share your experience with others and hope to have the opportunity to help you again in the future!
Reviewed Dec. 19, 2024
I used Montway to ship a car from the mainland to Hawaii. The dealership recommended them and handled the arrangements for a door-to-port delivery. This was economical because dealerships in Hawaii charge a significant markup on vehicles. The delivery process was generally smooth, although there was some initial confusion upon pickup as they first thought the car was towed, which was quickly resolved. Ultimately, the experience was positive, as the quote matched the final cost without any hidden charges. If I had to rate them, I would give them a high rating for service quality.
Thank you, Christopher! We appreciate you taking the time to leave a 5-star review and hope to be of service in the future!
Reviewed Dec. 19, 2024
I chose Montway Auto Transport because my brother-in-law recommended them. My experience with the driver was very positive; I found him trustworthy and appreciated his timeliness and friendliness. Everything he promised, he delivered. I felt the quote from Montway was fair, and I would highly recommend their service.
Thank you, Kathy! We appreciate you taking the time to leave a 5-star review and hope to be of service in the future!
Reviewed Dec. 19, 2024
I have been using Montway Auto Transport for the past five years, and my loyalty is due to their reliability; they usually arrive and deliver as promised. The drivers are always professional, and they have transported some pretty unique cars for me, including a Bentley this year. They handled it well, and the delivery driver even assisted me when it arrived, which was a nice touch. My car was the first off the truck that day, and it arrived in perfect condition in one of those large carriers. The service charges seem fair considering the quality I’ve consistently experienced.
Thank you, William! We appreciate you taking the time to leave a 5-star review and we very much appreciate you being a loyal customer for so long! We hope you'll continue to use Montway and spread the word! See you next time!
Reviewed Dec. 19, 2024
I needed auto transport services for seasonal use of my vehicle and decided to choose Motway Auto Transporters after considering two other companies. I selected Montway primarily because of their strong reputation. My interactions with their customer service were excellent and very pleasant. The quote they provided was satisfactory, and the entire delivery process was a fantastic experience. The driver was great, making the overall service exceptional.
Thomas, thank you for your 5-star review! We are happy to hear your experience was an excellent one and our team was able to make it a smooth process! Hope to help you again in the future!
Reviewed Dec. 19, 2024
I recently needed to relocate my car to Florida and chose Montway Auto Transport for the job. After comparing three different companies, I found that Montway offered the best price and availability. Throughout the process, their customer service was on top of it and communicative. The quote provided was satisfactory, and the delivery of the vehicle was executed without any issues. Overall, everything went fine, and I would definitely recommend their services.
Thank you for your 5-star review! We appreciate you taking the time to inform others about your experience. Hope to be of service again in the future!
Reviewed Dec. 19, 2024
I used Montway Auto Transport to move my vehicle and was highly impressed with their service. Based on the reviews, I decided to choose them, and it turned out to be an excellent choice. The driver who picked up and delivered my vehicle were lovely. He was on time, very capable and communicative, and overall, he couldn't have been nicer.
In terms of pricing, I found it to be very fair considering the quality of service provided. If I were to rate their service, I would give them a perfect score. I appreciate the experience and would recommend Montway Auto Transport to others.
Noreen, thank you so much for your 5-star review! We are glad to hear we earned your trust and you were impressed by our team! We hope to be of service again in the future!
Reviewed Dec. 16, 2024
I discovered Montway Auto Transport online a few years ago and they've been perfect to deal with. The drivers have also been perfect. There've been no issues with them. However, there was one instance last year where Montway struggled to find a truck to transport us back home, despite having a reservation. Unfortunately, this meant we had to find an alternative transport solution. Our experience during this particular incident was a bit challenging.
Thank you for your kind words and for being a loyal Montway customer over the years! We’re thrilled to hear about your positive experiences with our service and drivers.
We sincerely apologize for the challenges you faced last year and appreciate your understanding. Your feedback helps us improve, and we’re committed to ensuring a seamless experience every time.
We look forward to assisting you again in the future!
Reviewed Dec. 16, 2024
I recently moved and needed to transport my SUV about 1800 miles. Montway Auto Transport offered both open and covered transport options. Though I wasn't home for the pick-up and delivery, the team was professional and punctual: they called ahead to inform us they would arrive in about 10-15 minutes. My wife handed over the keys at the pick-up point, then my son received the vehicle at the delivery location.
The transport service was excellent, and the price was very reasonable. Overall, Montway Auto Transport provided exactly what I needed without any issues. I would definitely recommend their services to others.
Thank you for sharing your experience! We're thrilled to hear our team provided a smooth and professional transport for your SUV. Clear communication and punctual service are our priorities, and we’re glad we delivered.
We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Dec. 15, 2024
I recently used Montway Auto Transport to move my vehicle from California to Louisiana. After considering a few other transport companies, I chose Montway because they were the only ones who could accommodate my tight schedule. My interactions with their customer service were great, and I found the quote they provided to be fair and comparable to others.
The transport driver was very personable and professional, providing ample notice before arrival so I could be prepared. The whole process took slightly longer than expected due to some bad weather, which wasn't Montway's fault. Unfortunately, the delay caused some impatience from the customer who was purchasing the car from me. There was a small issue where the front valance of the vehicle came off due to the way it was strapped, but I regard this as an understandable mishap when transporting vehicles.
Overall, the cost was reasonable — not the cheapest, but not overpriced, aligning well with other quotes I received. I'd rate my experience with Montway as a solid four out of five. The customer service and marketing were excellent, and I appreciated their transparency and efficiency in handling everything.
Thank you for choosing Montway Auto Transport and sharing your experience. We’re glad we could meet your schedule and provide excellent customer service.
We apologize for the weather-related delay and the issue with the front valance. Your understanding is greatly appreciated, and your feedback helps us improve.
Thank you for your trust and high rating! We look forward to assisting you again in the future.
Reviewed Dec. 15, 2024
I needed to get a vehicle to my daughter quickly and didn’t have the time to drive it out myself. A friend who handles cars frequently recommended Montway, so I chose them after a brief online search. The experience with their customer service was satisfactory — no problems there. The cost was exactly as quoted. The highlight of the service was the driver, who was excellent. He handled the logistics of picking up the vehicle, even with a big trailer full of cars, in a residential area with impressive skill. His demeanor was very pleasant, making the interaction positive. I have already recommended Montway to others, although the timing didn’t work out for a friend of mine. I'd be happy to give their name to anyone.
Thank you for trusting Montway Auto Transport to deliver your vehicle to your daughter. We’re delighted to hear that our driver’s professionalism and skill made the experience so positive. It’s also great to know our customer service and pricing met your expectations.
We truly appreciate your recommendation and are grateful for your support. Should you or anyone you know need transport in the future, we’d be happy to assist!
Reviewed Dec. 15, 2024
I found Montway Auto Transport by searching online for auto transport options. I didn't compare too many others before deciding on Montway. My experience with their customer service was positive—they were prompt in responding to my questions and ensured everything was properly verified. The quote I received seemed reasonable, and the final cost matched the quoted price without any unexpected changes. The delivery process was satisfactory for the most part. The only criticism I have is regarding the pick-up time. It would be better if the car could be picked up closer to the departure date, as sometimes they scheduled it four or five days in advance. However, they delivered the vehicle to the specified location without any issues and the the transport took two days.
Thank you for sharing your experience! We’re glad you were satisfied with our customer service, pricing, and smooth delivery.
We appreciate your feedback on pick-up scheduling and will work to improve flexibility. Thank you for trusting Montway, and we look forward to assisting you again!
Reviewed Dec. 15, 2024
I recently decided to use Montway Auto Transport after having a less than satisfactory experience with another company the previous year. I found Montway through a Google search and decided to give them a try. From the start, everything worked out perfectly. The pick-up and delivery were right on time, and the transport company staff was impressive.
We shipped our cars from Wisconsin to Arizona, while we flew down to meet them. Interestingly enough, the cars arrived in Arizona before we did. My son, who resides in Phoenix, picked up the vehicles and reported that the driver was very accommodating and everything went smoothly on the delivery end. Even though I wasn't there personally to receive the cars, there were no issues whatsoever.
In terms of cost, it was less than we had the year before when we were disappointed with the service. So, we were happy in that regard, too.
Thank you for choosing Montway Auto Transport and sharing your experience! We’re thrilled to hear that everything went perfectly, from on-time pick-up and delivery to the excellent service provided by our team and driver.
It’s great to know the process was smooth and exceeded your expectations, especially after your previous experience with another company. We’re also glad our pricing added to your satisfaction.
We appreciate your trust and look forward to assisting you with any future transport needs!
Reviewed Dec. 15, 2024
I recently used Montway Auto Transport and had a positive experience. I found their customer service interactions satisfactory, and the quote they provided seemed fair to me. The delivery process was smooth, and everything went well. Overall, Montway did a good job, and I would consider using them again in the future.
Thank you for sharing your positive experience with Montway Auto Transport! We’re glad to hear that you were satisfied with our customer service, pricing, and the smooth delivery process.
We appreciate your feedback and look forward to assisting you with any future transport needs!
Reviewed Dec. 15, 2024
I recently used Montway Auto Transporters for a cross-country relocation from upstate New York to California. The entire process was smooth and well-handled. I discovered Montway through my daughter who had used their services before. I found their customer service to be excellent and without any concerns. The transport took about a week, and communication with the driver was consistent and clear. Although there was a slight increase in the cost due to a necessary change I had to make, I was overall very pleased with how everything unfolded.
Thank you for choosing Montway Auto Transport for your cross-country move! We’re glad to hear that the process went smoothly and that our customer service and communication met your expectations.
We appreciate your understanding regarding the cost adjustment and are thrilled that you were pleased with the overall experience. We hope to assist you again in the future!
Reviewed Dec. 15, 2024
I used Montway Auto Transport to move my car, as they were recommended to me. My interactions with the drivers were good; they did what they promised, were reliable, and arrived as scheduled. The quote I received was satisfactory for the service provided.
One area for improvement could be providing confirmation of the time and date of transport earlier. While they gave me exactly what I requested, earlier notice would have been appreciated, though I understand this may be a part of the business. Overall, my experience was positive.
Thank you for choosing Montway Auto Transport! We’re glad to hear the transport was reliable and that you were satisfied with the service and quote.
We appreciate your feedback on earlier confirmation and will work to improve in that area. Thank you again for your positive review, and we look forward to assisting you again!
Reviewed Dec. 14, 2024
I recently used Montway Auto Transport based on a recommendation from someone who used their services before, and I'm glad I did. The scheduling process was straightforward. I booked a few weeks in advance, and as the shipping date approached, we were given specific dates and managed to adjust our flights accordingly. The driver and his partner were highly professional, inspecting and handling our vehicle with care. The transport was from Connecticut to Florida, about 1300 miles, and communication with the driver was excellent.
While I'm on a fixed income and found it a significant expense, I do believe the service provided was good value for the money. The driver was exceptional—though I can't recall his name, his professionalism stood out. Overall, I would definitely recommend Montway Auto Transport and will be using them for my return trip.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We’re delighted to hear that the scheduling process was smooth and that our driver provided exceptional service.
We understand that cost is an important consideration, and we’re glad you found the service to be good value for the money. We truly appreciate your recommendation and look forward to assisting you with your return trip!
Reviewed Dec. 14, 2024
I recently used Montway Auto Transport to move my car from Illinois to Florida as I preferred not to drive such a long distance. After exploring several companies online, I chose Montway and was pleased with my decision. The process went smoothly; they picked up the car from my driveway and delivered it to a designated spot at the front gate of my gated community in Florida, all according to the promised schedule.
The communication with the driver was effective, and everything went as planned. In terms of pricing, I found it fair when considering the costs of driving myself, such as gas, meals, and potential overnight stays. Overall, my experience with Montway Auto Transport was very satisfactory, and I would recommend their services.
Thank you for choosing Montway Auto Transport! We’re thrilled to hear that your experience was smooth and that our team met your scheduling and delivery expectations.
We’re glad you found our service to be a good value compared to driving yourself, and we appreciate your recommendation. Should you need transport in the future, we’d be happy to assist!
Reviewed Dec. 14, 2024
I recently had the opportunity to use Montway Auto for transporting a vehicle over 1,000 miles. After comparing a couple of other companies, I chose Montway and I am very pleased with the decision. Their customer service was excellent, and I was really happy with how they handled everything. The quote I received was fair. They picked up the vehicle when I needed and delivered it directly to me without any issues. I've already decided that if a friend or family member were to ask about my experience, I would gladly recommend Montway and use their services again myself.
Thank you for choosing Montway Auto Transport! We’re so glad to hear you were pleased with our customer service and the smooth transport of your vehicle.
We appreciate your trust and are grateful for your recommendation. Should you or anyone you know need transport in the future, we’d be happy to assist again!
Reviewed Dec. 14, 2024
I recently used Montway Auto Transporters to ship my car over a distance of 3,000 miles. I chose Montway after considering about ten different transport companies because their reviews were excellent, and I was drawn to their service and competitive pricing. My interactions with their customer service representatives were very positive. They were prompt and polite.
The delivery process was impressive. The driver communicated efficiently, contacting me the day before and a few hours ahead of the delivery. The car arrived in perfect condition, and they took pictures before delivery for confirmation. The driver was courteous and helpful, which made the experience even better. Regarding the cost, I found it to be very good. I'm planning to use Montway Auto Transporters again for my return shipment.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that our service, pricing, and communication exceeded your expectations, and that your car arrived in perfect condition.
We appreciate your trust and are excited to assist with your return shipment. We look forward to serving you again in the future!
Reviewed Dec. 14, 2024
I have used Montway Auto Transport since 2022 and have consistently had positive experiences with them. Their promptness is noteworthy; if they set a pick-up time, the driver consistently arrives punctually. They ensure a thorough walk-around of the vehicle with you and maintain communication, giving you a call around 15-20 minutes before arriving at the delivery point. Upon delivery, they allow you to take pictures of the vehicle in the carrier, and everything is finalized efficiently through electronic means.
The service is very professional and straightforward. No charges are made upfront; they handle the payment process thoroughly during the transport scheduling, making the overall experience seamless. The cost of their service is competitive compared to other transporters I researched, adding to my satisfaction. I highly recommend Montway Auto Transport to anyone needing vehicle transport services, reflecting my past recommendations to friends across various states.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that our service exceeded your expectations, and that your car arrived in perfect condition. We appreciate your trust. We look forward to serving you again in the future!
Reviewed Dec. 14, 2024
I used Montway Transport Service to ship my car between New Hampshire and Florida, based on a friend's recommendation. The original pick-up was in Rainham, Massachusetts, and the drop-off was in Northport, Florida. They provided a pick-up window of three to four days, and the car arrived in five days.
On the day of the delivery, the driver called an hour in advance to inform me of the arrival, and he had no trouble reaching my location. The vehicle was in perfect shape, just a bit dirty from the road. The interaction with the driver was very pleasant and professional.
The quote provided was spot on at $1,129, and they charged my credit card the correct amount at pick-up. I've used Montway for four consecutive years due to their superb service. I would rate my experience as a five-star and have recommended Montway to friends, one of whom has used their services. They are a fantastic transport company.
Thank you for your continued trust in Montway Auto Transport over the past four years! We’re delighted to hear that your recent experience, from pick-up to delivery, was smooth and that the vehicle arrived in great condition.
We truly appreciate your positive feedback and are grateful for your recommendations. It’s wonderful to know that our service has consistently met your expectations. Should you need transport again, we look forward to assisting you!
Reviewed Dec. 14, 2024
I recently used Montway Transport service to transport my car from Newton, Massachusetts, to Boca Raton, Florida. They were recommended by a friend, so I didn't look into other companies before deciding. I set up the service over the phone with a protection specialist and found the process straightforward. Most of the communication was electronic after the initial calls.
On the day of the pickup, I met the driver at a shopping center parking lot. He was courteous, thorough, and efficient, something I appreciated given the size of the transport truck. The quote I received matched the final price exactly, which was reassuring. During the transport, I didn't interact with the driver but received electronic updates to track the car's journey.
Overall, Montway did a fantastic job, delivering the car as expected. I would rate them five stars for their efficient and reliable service and would recommend them to family and friends.
Thank you for choosing Montway Auto Transport and for sharing your positive experience! We're thrilled to hear that the process was straightforward and that our driver provided courteous and efficient service.
We appreciate your trust and are grateful for your five-star rating and recommendations. Should you need transport in the future, we look forward to assisting you again!

Reviewed Dec. 9, 2024
Called to book a transport for a Ford truck on Nov 27, 2024. Confirmed the booking and was told pick would be scheduled the week of Dec 2. As of today (Dec 9), still no driver assigned and they said they can find a driver faster if we're willing to pay more?!? They quoted the transport when I booked it and now they're trying to gouge after the booking!
We apologize for the frustration this situation has caused. At Montway, we aim to provide clear and upfront pricing, but market conditions can sometimes affect driver availability. Please know that the option to adjust pricing is only suggested to expedite the process, not to gouge.
Our team is committed to securing a driver for your truck as quickly as possible. If you’d like to discuss your options further, please don’t hesitate to contact us directly. We appreciate your patience and understanding.
Reviewed Dec. 9, 2024
All personnel were very accommodating and understanding to my travel schedule. Drivers were very understanding and helpful—- never complained about pick up or delivery either from my gated community in Florida or the very rural community where the car was delivered in Long Island. Also, very conscientious about condition of car. I would definitely recommend Montway to anybody.
Thank you for your wonderful feedback! We’re so pleased to hear that our team accommodated your travel schedule and that the drivers were understanding, helpful, and attentive to your car’s condition. It’s great to know they made the process smooth from start to finish. We truly appreciate your recommendation and look forward to serving you again in the future!
Reviewed Dec. 8, 2024
Montway Auto Transport has been excellent in my experience. I've shipped my cars across the US from West Coast to East Coast & back again, more than once & each time, impeccable service. Their price, either for specific guaranteed pickup and delivery dates or for a 2 week window are both great.
Thank you for your kind words! We’re thrilled to hear that you’ve consistently had excellent experiences. Providing reliable service at a great price is our goal, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!
Reviewed Dec. 7, 2024
I used Montway to move my 66 Vette cross country. It arrived exactly as it left and ahead of schedule. The driver contacted me 24 hours out to set up delivery and shared his location so I could track him. Overall it was a great experience and I would use them again.
Thank you for sharing your experience! We’re thrilled to hear your vehicle arrived in perfect condition and ahead of schedule. It’s great to know the driver kept you informed and made the process seamless. We truly appreciate your trust and look forward to assisting you again in the future!
Reviewed Dec. 4, 2024
Repeat customer. Have shipped cars coast to coast before. Customer service is second to none. Car was picked up within 3 days and delivered on the same day. Montway definitely has the best overall customer service and readily responds to any inquiry. Very good rates. I have and will continue to recommend Montway to family and friends.
Thank you for your wonderful review and for trusting Montway with your shipments! We’re thrilled to hear about your great experience and truly appreciate your recommendations. We look forward to assisting you again!
Reviewed Dec. 4, 2024
We had to ship my husband’s car across the country and they were very accommodating and had no issue at all. Very prompt on the updates and delivery. This company was recommended to me by a friend and I would absolutely recommend the company to anyone that needs car shipping services.
Thank you for sharing your experience! We're so glad to hear that we could accommodate your shipping needs and provide timely updates and delivery. We truly appreciate your recommendation and are grateful for your trust in Montway.
Reviewed Dec. 4, 2024
It was my first experience with Montway. I researched and found this company, based in TX. Driver picked up my car on time, company called and told me the time he arrives 2 h upfront, all is great. Car was delivered on time, I am very happy with the service. Highly recommended.
Thank you for choosing Montway for your first car shipment and for sharing your positive experience! We’re thrilled to hear that everything went smoothly, from pickup to delivery. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Reviewed Dec. 4, 2024
We had a car transported from the very small town of International Falls, Minnesota, to Cape Canaveral Florida. The first company we hired continued to give us a “runaround” regarding the pick-up date. They would not come out and say they could not get a driver to come all that way. I cancelled the order and found Montway. I read all the reviews and decided to give them a try. This company was awesome. First truck they contracted had maintenance issues so that held things up a bit. True to their word, they did find another driver/truck and the process from there was smooth and went very well. I would totally recommend this company. Good communication and always spoke to a live voice, unlike the first company.
Thank you for sharing your experience and for giving Montway the opportunity to assist with your car transport! We're so glad we could provide the smooth service you were looking for after your previous challenges. We take pride in clear communication and live support, and we’re happy it made a difference for you.
We truly appreciate your recommendation and look forward to serving you again in the future!
Reviewed Dec. 4, 2024
Our driver was professional and extremely responsive throughout the trip. We will definitely recommend Montway to anyone seeking services such as yours. When our driver was unable to get his rig into our narrow, dead end neighborhood, he parked it at a safe spot and off loaded our car and drove it to our home. Then he Ubered back - Both moves at our request.
Thank you for your kind feedback! We’re thrilled to hear your driver provided professional service and went the extra mile to accommodate your needs. We appreciate your recommendation and look forward to serving you again!
Reviewed Dec. 4, 2024
My auto was transported from Florida to Indiana by Samat **. He was exemplary in his care and effort to move my auto safely and efficiently. His diligence, time, and thoughtfulness were outstanding from start to finish. The time and meticulous detail that Samat made to make certain that my car was not damaged was perfect.
Thank you for your feedback! We're glad to hear the driver provided excellent care and attention to detail during your car’s transport. We’ll be sure to share your kind words with them.
We appreciate your trust in us and look forward to serving you again!
Reviewed Dec. 4, 2024
Timely response. Picked up first day requested. Delivered in time. Never any issues with Montway. We have used them for years now and always on time. Very dependable. We usually give them a 3-5 day window for our pick up and they always end up picking up our car in the first day and it’s delivered from MI to FL in two days. Outstanding!! You won’t be disappointed if you use them.
Thank you for your loyalty and great feedback! We're thrilled to hear that we've consistently met your expectations with timely and reliable service. We look forward to serving you again in the future!
Reviewed Dec. 4, 2024
I have used Montway before and never had an issue. Always on time and great customer service. Ruben is a gentleman. Thank you. Always answers my call or text. Very helpful and I will definitely use them again and I also recommended them to friends and family. We all have collectible cars and we want the best transportation and Mont Way is the best.
Thank you for your loyalty and kind words! We’re glad to hear Ruben and the team have consistently provided great service. Your recommendation means a lot, and we look forward to assisting you and your collectible cars again in the future!
Reviewed Dec. 3, 2024
Everyone I spoke with and interacted with was friendly and helpful. They all made my impossible timing situation possible. The delivery driver was exceptional with following my instructions with where my car was to be delivered. I am impressed with Montway and will use them again if needed in the future.
Thank you for your kind feedback! We’re thrilled to hear that our team was able to make your timing situation work and that the delivery driver followed your instructions perfectly. We appreciate your trust and look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
I was totally happy in every way with your team and your service. I would recommend you to anyone who cares about their car. All was super pro, super responsive. Thank you all so much. You just made everything perfect with my cherished little BMW sports car. It arrived fantastic!!
Thank you for your wonderful feedback! We’re so glad to hear that your BMW arrived safely and that our team provided the professional and responsive service you expected. It’s our pleasure to help transport your cherished car, and we truly appreciate your recommendation.
Reviewed Dec. 3, 2024
We had a great experience and would use Montway again if needed! Our driver was knowledgeable and friendly. Car was picked up and dropped off right on time. Moving from Indiana to Cali would have been too long of a drive to do driving alone- Montway made it possible to easily get our cars across the country and more comfortable too.
Thank you for sharing your great experience! We're thrilled to hear that your move from Indiana to California went smoothly and that our driver made the process easy and comfortable. We appreciate your trust and look forward to assisting you again if needed!
Reviewed Dec. 3, 2024
My car was transported from Dallas, TX to Boca Raton, FL. The car was most likely on top and the license plates were not covered and I was charged tolls along the way. I did blackout the NTTA toll tag. It cost me about $100 in tolls for no reason. I went to NTTA in Dallas & they won’t reimburse me.
Thank you for your feedback, and we apologize for the inconvenience you experienced with the toll charges. We understand how frustrating this situation must be. Unfortunately, in rare cases, cars on a transport trailer may be charged incorrectly. In most cases this can be disputed with your Bill of Lading (BOL). We encourage you to contact the toll company and present your BOL, along with your order confirmation for us. If you need further assistance, please feel free to contact us.
Reviewed Dec. 3, 2024
Overall experience was very positive, with clear communication of vehicle pickup and drop off dates, and a very simple process. Only minor issue I would note was that my car was on the first deck, underneath another vehicle that was dripping oil, so I had to pay for a proper detailing to ensure the residue was fully removed--a simple wash was insufficient.
Thank you for sharing your positive experience with us! We’re glad to hear that the communication and process were clear and easy. We apologize for the issue with the oil residue and understand how frustrating that must have been. We’ll be reviewing this internally to ensure that it doesn’t happen in the future.
We appreciate your feedback and look forward to serving you again!
Reviewed Dec. 3, 2024
I was very happy with the enclosed trailer transportation services for a car that needed to go from California to Illinois. The phone dispatch rep answered all of my questions. The driver kept me informed of the schedule and progress. It was a white glove treatment for a first time customer. I have already recommended Montway to others.
Thank you for your wonderful feedback! We're thrilled to hear that your first experience with Montway exceeded your expectations, and that our team provided the white-glove treatment you deserve. We appreciate your recommendation and look forward to assisting you and others in the future!
Reviewed Dec. 3, 2024
Great service for years! Many times, cross country. Nearly always on time within outer parameters, Communication is excellent, before and after pickup. Drivers professional. Looking forward to scheduling for this coming spring. Drivers are motivated, good customer manners. Car left in good condition on all occasions. Overall very satisfied. See you next year, Happy holidays!
Thank you for your continued trust in Montway and for the fantastic feedback! We’re thrilled to hear that our service has consistently met your expectations, and we truly appreciate your loyalty. We look forward to assisting you again this spring!
Happy holidays, and see you next year!
Reviewed Dec. 3, 2024
but that was quickly resolved. The biggest problem was the communication issue. In general everyone was very friendly and very helpful. I would definitely use this company again if needed.
Thank you for sharing your feedback. We’re glad to hear that the issue with delivery arrangements was quickly resolved, and that our team was friendly and helpful. We apologize for the communication difficulties with the driver and understand how important clear communication is. We’ll work to ensure this is addressed moving forward.
We appreciate your feedback and would be happy to assist you again in the future!
Reviewed Dec. 3, 2024
My vehicle was picked up on time and arrived on time. Price was the same as I was quoted. Vehicle arrived in perfect condition. Driver was courteous and knowledgeable. I would highly recommend Montway Auto Transport and will definitely be using Montway again, for my transport back to Texas. Great service.
Thank you for your fantastic review! We're thrilled to hear that your vehicle was picked up and delivered on time, in perfect condition, and that our driver provided excellent service. We truly appreciate your recommendation and look forward to assisting you with your transport back to Texas!
Reviewed Dec. 3, 2024
This was my second time using Montway and just as the first time, they exceeded expectations! Driver was diligent, and careful loading my three vehicles and delivering them. Delivery was as promised and the price was more reasonable than other quotes I'd gotten. I would highly recommend Montway to anyone looking to have their vehicle(s) transported! Thank you team.
Thank you for your continued trust in Montway! We’re so glad to hear that we exceeded your expectations once again and that you were happy with our service and pricing. We appreciate your recommendation and look forward to assisting you again!
Reviewed Dec. 3, 2024
Very professional service. My vehicle was picked up in Spokane and delivered within three weeks to my new home in North Carolina. Would definitely recommend Montway Transport. They kept me informed from time of pickup until delivery. Thank you so much Montway Transport for the excellent service and care of my vehicle.
Thank you for your kind feedback! We're glad to hear that your vehicle was delivered safely and on time, and that you were kept informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
The driver is so nice. I Zelle $$$ to the drive account. The driver delivered my car to my front door garage. I am not at home at that time. The driver contact me and sent with the picture of my car. Price kind of a bit higher than other companies. Overall Montway is a trustable auto transport.
Thank you for your feedback! We’re glad to hear that the driver provided great service and that your car was delivered safely to your doorstep. We appreciate your trust in Montway and will continue to work hard to maintain that trust.
We look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
Great communication every step of the way. Pickup was exactly on schedule and drop off was very quick. Driver was excellent with a great customer service attitude. I felt that my car was in safe hands the entire time and the price was very reasonable. I was very happy with the experience and would recommend it to others.
Thank you for your wonderful feedback! We're thrilled to hear that you were happy with the communication, timely pickup and delivery, and the excellent service from our driver. Your satisfaction and recommendation mean a lot to us, and we look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
I have used this company about 4 times and has recommended that to friends of mine and they were very happy with them. I would highly recommend them to anyone. They were very accommodating, friendly, and were very supportive and treated my car and truck as if it were their own.
Thank you for your continued trust in Montway! We’re thrilled to hear that you and your friends have had great experiences with our team. We take pride in treating every vehicle with the utmost care and are grateful for your recommendation.
We look forward to assisting you again in the future!
Reviewed Dec. 3, 2024
The pricing was transparent and the booking process was very easy. The driver contacted us to alert us he was caught in bad traffic and kept us informed of the ETA. Pickup was easy and he was friendly and professional. On the receiving side our son was very pleased with the service he received and was extremely complimentary about Wolesyn, the Driver.
Thank you for your kind feedback! We’re glad to hear that the booking process was easy and that the driver kept you informed throughout the journey. We’ll be sure to pass along your compliments to Wolesyn. We appreciate your trust in Montway and look forward to assisting you again in the future!
Reviewed Nov. 24, 2024
My experience with Montway Auto Transport was exceptional. What really stood out was their consistent communication; they kept me informed at all times, which was incredibly reassuring. The transport cost was exactly as quoted, and the delivery even met the expected timeline, which put my mind at ease concerning the security of my vehicle. Talking about the personnel, both the dispatcher and driver deserve special recognition for their responsiveness and accountability. This hands-on approach made me feel safe, confident, and satisfied with their service. Although transport services rarely feel inexpensive, Montway Auto Transport's pricing was in line with my past experiences. The condition of the vehicle upon arrival was perfect as well, reinforcing my trust in their comprehensive scheduling and pricing transparency.
Thank you for your detailed and thoughtful review! We’re so pleased to hear that our communication, pricing transparency, and the professionalism of our team met your expectations. It’s great to know that your vehicle arrived in perfect condition and that you felt confident throughout the process. Your trust means a lot to us, and we appreciate you choosing Montway Auto Transport. We're here anytime you need us!
Reviewed Nov. 24, 2024
My experience with Montway Auto Transporters was guided by their excellent track record with the military, which reassured me of their quality service. My interactions with their customer service were a bit stressful, though. They couldn't confirm the pickup date until the very end, which was concerning since I needed to make plane reservations. This left me uncertain up until a couple of days before my trip. As for the quote, lack of prior experience in shipping a car made it challenging to assess its competitiveness.
Despite this, the quality of service was satisfactory, highlighted by the impressive 2.5 days it took for my car to be transported across the country. Overall, my needs were met and I found the speed of delivery remarkable.
Thank you for sharing your experience. We’re glad to hear that the quality of service and the speed of delivery met your expectations. We understand the stress of coordinating travel and apologize for any uncertainty with the pickup date. Your feedback helps us improve, and we’ll work on providing more clarity in the scheduling process. We appreciate you choosing Montway and are here if you need us again!
Reviewed Nov. 24, 2024
I recently had the opportunity to work with Montway Auto Transport when I needed to ship a car I purchased from the mainland to the island. I chose Montway after reading reviews online and I have to say, my experience was excellent.
The customer service was impressive. Everything they promised, from pick up to delivery dates, was fulfilled exactly as communicated. I found the entire process to be very straightforward, particularly the pick-up and drop-off, which happened on time.
When it comes to pricing, I feel the quote I received was fair, and I would gladly recommend Montway to friends if they asked about my experience. Both the overall service and customer interaction I experienced with Montway Auto Transport deserves recognition.
Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Montway was excellent, from the timely pickup and delivery to the straightforward process. We’re also glad the pricing felt fair and that our customer service met your expectations. Your recommendation means a lot to us, and we’re here to help whenever you need us again!
Reviewed Nov. 24, 2024
I recently used Montway Auto Transport after researching top moving companies online. Montway stood out with strong ratings and competitive pricing, offering me a quote that was lower than other companies I considered. I was transporting my car across the country and was impressed with the swift and seamless process. The driver communicated effectively through text and delivered the car just a few days after pick-up. I found the entire process straightforward.
I recently used Montway Auto Transport after researching top moving companies online. Montway stood out with strong ratings and competitive pricing, offering me a quote that was lower than other companies I considered. I was transporting my car across the country and was impressed with the swift and seamless process. The driver communicated effectively through text and delivered the car just a few days after pick-up. I found the entire process straightforward.
Reviewed Nov. 24, 2024
I used Montway Auto Transport for moving my vehicle, mainly because they were the first company to show up in my search. I didn't research other companies and chose them outright. Our customer service experience with Montway was positive—they quoted me a fair price, and I even received a discount for one of my routes. My vehicle was picked up and delivered in Florida as promised and everything arrived in perfect condition.
Montway acted as a broker, coordinating with another Massachusetts-based company for the transport, and the arrangement was hassle-free. Overall, I rate Montway Auto Transport highly and plan to contact them for future services.
Thank you for your review! We're delighted to hear that your experience with Montway was positive and that your vehicle arrived safely and on time. We appreciate your trust in us and are glad we could provide a hassle-free transport experience. We look forward to assisting you with future services!
Reviewed Nov. 23, 2024
I looked up Montway online and saw they have good reviews. Setting up my vehicle transport from Tennessee to California, about 2000 miles, went smoothly. Communication with the driver was pretty good; he let me know about some delays in advance. Overall, the process with Montway was excellent.
Thank you for sharing your experience! We’re glad to hear that your vehicle transport went smoothly and that communication with the driver was clear. We appreciate your positive feedback and are here to assist you whenever you need us again!
Reviewed Nov. 23, 2024
Montway was a good recommendation from a neighbor. The process of setting up the transport was seamless, and I found the transport organizer very easy to work with. For a 1200-mile trip that took three days, everything went smoothly.
During both the pickup and drop off, I coordinated with the driver and chose accessible locations, ensuring there was ample room. The driver knew his truck fully and how to protect my vehicle — he was both professional and communicative, informing me half an hour before arriving at the drop-off point. Although he could have driven it right to my house, I preferred meeting in a more public area.
When my vehicle arrived, its condition was excellent – it just needed a wash, but there were no dings or scratches. Overall, I highly recommend using Montway.
Thank you for your detailed review! We're so glad to hear that your transport experience went smoothly and that the driver provided excellent service. It’s great to know your vehicle arrived in great condition and that our communication met your expectations. We truly appreciate your recommendation and are here to assist you anytime!
Reviewed Nov. 23, 2024
I chose Montway Auto Transport because I liked their online reviews the best. The customer service was impressive, as the representatives were quite nice, and the quote they gave was reasonable. The drivers who picked up and delivered my vehicle were professional and very nice, making the whole experience positive.
I was most impressed by how swiftly and efficiently my car was transported. Everything was managed smoothly, and everyone I dealt with was pleasant. Ultimately, my vehicle arrived on time, and the experience was overall good.
Price-wise, I transported two cars across the country, and it was definitely a cost-effective option compared to packing them in a pod, so I felt the price was reasonable. Though I didn't track the delivery via their website, keeping in touch with the driver was sufficient. I truly had no major complaints and gave them the highest recommendations in terms of service, pricing, and delivery quality.
Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, professionalism, and efficiency exceeded your expectations. It’s great to know your cars arrived on time and in good condition, and that the pricing felt reasonable. We appreciate your high recommendation and look forward to assisting you again in the future!
Reviewed Nov. 23, 2024
I used Montway Auto Transport to relocate my son's vehicle to Tempe, Arizona, and had a great experience. They ranked among the top on Google reviews and their price was highly competitive. They initiated contact by email and followed up with a call to discuss the details. I arranged the transport about 6-8 weeks in advance. I paid a deposit then they sent me regular email updates after that. They were clear about the fact that until a driver was assigned, there wouldn't be any additional communication. I appreciated the flexibility they provided, allowing me to switch to a credit card payment later on.
Approximately three or four days before the transport date, they touched base to confirm where to drop off the car. The whole transport only took around 3-4 days, even arriving earlier than anticipated. The condition of the car was excellent upon arrival, and they delivered it right to our specified location at a hotel, making even the key hand-off and parking pass arrangement seamless. The service was efficient and went smoothly beyond expectation. Overall, Montway Auto Transport did an amazing job.
Thank you for your thoughtful review! We’re delighted to hear that your experience relocating your son’s vehicle to Tempe was seamless and efficient. It’s great to know our communication, flexibility, and timely delivery exceeded your expectations. We’re glad the vehicle arrived in excellent condition and appreciate your trust in us. We look forward to assisting you again in the future!
Reviewed Nov. 23, 2024
I needed a transport service because my husband owns a classic car that he was taking to a car show in Fredericksburg, Texas. I found Montway Transport Service by doing an internet search and contacting several different carriers. I chose Montway because of their reasonable pricing and, more importantly, their experience and ability to answer my questions satisfactorily. Unlike other companies, it felt consistent, transparent, and didn't resort to bait-and-switch tactics. Montway had excellent online reviews, which also influenced my choice.
I handled the set-up predominantly online, with support from chat features. The representatives were very polite and responsive—even to questions that might have seemed trivial. The drop-off could have been tricky because we’re in a cul-de-sac in a somewhat rural neighborhood with narrow roads. However, the driver was considerate, ensuring they avoided our driveway and didn't block our neighbor's access. They meticulously inspected the vehicle upon arrival, wiped it down, and ensured everything was satisfactory. It was an exceptional experience.
I would whole-heartedly recommend Montway to anyone needing transport—essentially advising them to skip considering other services.
Thank you for sharing your feedback! We’re thrilled to hear about your exceptional experience with Montway Auto Transport. It’s wonderful to know our transparency, expertise, and customer-first approach stood out to you.
We’re especially glad our driver accommodated your cul-de-sac location while ensuring a smooth and professional delivery. Attention to detail, like meticulous inspections and respecting your neighborhood, is what we strive for.
Your recommendation means the world to us, and we’d be honored to assist with any future transport needs. Best wishes for continued success at car shows!
Reviewed Nov. 22, 2024
I recently used Montway Auto Transport to move my vehicles from New Hampshire to Florida and was extremely satisfied with the service. A friend recommended them to me, and from the start, their customer service impressed me. They were very obliging, took their time listening to my needs, and never rushed me during phone calls. The team remained professional, followed up on details, and promptly returned calls, which I appreciated greatly.
The quote they provided was excellent and matched the final cost. As for the delivery, I couldn't have asked for a smoother experience. The driver maintained perfect conditions while transporting the cars and was punctual, staying in contact to provide updates about arrival times.
Thank you for sharing your experience! We’re thrilled to hear you were satisfied with Montway’s service and our team’s attentiveness and professionalism. It’s great that the process was smooth, with accurate pricing, punctual delivery, and excellent care for your vehicles.
We appreciate your trust and are here for any future transport needs!
Reviewed Nov. 10, 2024
I decided to use Montway Auto Transport because a friend recommended it to me. I was moving from one state to another and needed their auto transport service. My initial interactions with their customer service involved asking for a quote, which I found reasonable, and arranging the transport. The drivers who picked up and delivered my vehicle were nice, and I was particularly impressed with the quick transport time.
Thank you for sharing your experience! We're glad to hear that the recommendation from your friend worked out well, and that our customer service and drivers met your expectations. It's great to know the transport was quick and smooth. We appreciate your trust in Montway and look forward to serving you again in the future!
Reviewed Nov. 7, 2024
I recently used Montway Auto Transport, having had a good experience with them previously. Initially, arranging for a quote was tedious because even after completing the process online, I still needed to have a full phone conversation. Unfortunately, this time around, my experience was notably negative.
I paid for a premium service intended to transport my brand new car door-to-door. Instead, a tow truck was used that damaged the car before taking it to their shipping center for long-haul transport. The long-haul driver was kind and pointed out the damages, which I appreciated, but missing the guaranteed pickup window and causing damage to my new car was frustrating. They did refund the premium service charge, but it didn't make up for the disappointment.
They offered an insurance settlement, however, I’m reluctant to have a new car dismantled to fix scratches. Although I received some compensation, I am still displeased with the outcome. I wouldn't use any shipping company again for a new car, nor would I voluntarily use one for any vehicle, though I don't think Montway is necessarily worse than other companies—they all seem problematic.
In summary, my ratings for Montway are as follows:
- Overall Experience: 2 stars- Price: 1 star
- Customer Service: 2 stars
- Online Tools and Website: 2 stars
- Vehicle Delivery: 3 stars
Despite my dissatisfaction, I understand Montway might not be worse than other auto transport companies, reflecting perhaps an industry-wide issue.
Thank you for sharing your honest feedback. We sincerely regret that your recent experience with Montway Auto Transport did not meet expectations, especially after a positive prior interaction. We understand the frustration caused by the damage to your new car, the missed pickup window, and the challenges surrounding the insurance settlement.
While we’re glad our team refunded the premium charge and provided compensation, we understand it doesn’t fully resolve the disappointment. Your insights are invaluable, and we’ll use them to improve our processes and better serve our customers in the future. If you have further concerns, we’re here to assist.
Reviewed Nov. 7, 2024
I recently used Montway Auto Transport to move cars from New York City to Florida and had a mixed experience. Initially, I chose them out of three options due to their availability. However, setting up the transport was confusing, especially since I needed two separate trips: one car from New Jersey to Florida and another from Florida to New Jersey. There was constant back and forth with the office about booking these trips.
Eventually, after numerous calls, they organized two separate drivers for the jobs. The first pick-up involved transporting a Porsche from Rockaway, New Jersey, to Naples, Florida, and the second from Florida back to New Jersey. The trouble was that the Florida location could only handle one car at a time, leading to delays. The second driver came two days after the first, but this was an office scheduling issue, not the drivers' fault.
Both drivers were excellent; their loading and inspection of the vehicles were perfectly executed. The trouble really lay with the corporate office's phone support. In terms of scheduling, it took about three or four days for each delivery, which was acceptable. There were no differences between the quoted price and the final price.
If I were to recommend Montway, I'd say they're suitable for single vehicle shipments but there's room for improvement with round trips and office coordination. Despite the challenges, the drivers themselves were fantastic.
Thank you for sharing your experience and for your valuable feedback. We’re glad to hear that the drivers provided excellent service and handled the vehicle transports with care. We apologize for the confusion and delays caused by the scheduling and coordination on our end, and we appreciate your patience throughout the process. Your comments will help us improve our communication and logistics for future shipments. We appreciate your recommendation and look forward to serving you again under smoother circumstances.
Reviewed Nov. 7, 2024
I initially chose Montway Auto Transport after discovering them online when I needed to move a car from Florida to Vermont. I compared a few companies and decided on Montway due to their referrals. Setting up transport was typically mixed. We have homes in both Florida and Vermont, and since we travel with six dogs in an RV, we preferred to ship an extra car. We had used Montway for three years, but this last experience wasn't great. We were scheduled to leave a week before Labor Day, but there was a delay in assigning a driver, which resulted in postponing our trip by two weeks. The car eventually arrived, but this delay impacted our plans significantly.
The actual process of arranging the transport could have been smoother if they'd offered a guaranteed pickup and delivery service back then. I prefer seeing the car off myself but can manage without it for a few days upon arrival. However, last year, the car battery was dead upon arrival, and they couldn’t open the hood, which was an inconvenience.
The pickup itself was straightforward. They couldn’t come directly to our residence due to low-hanging trees but meeting at a nearby location was convenient and went smoothly. The pricing was accurate and matched the quote we received, and we settled the payment once a driver was assigned. The service was generally good, but past issues slightly marred my satisfaction.
Also, the vehicle condition at arrival was affected by issues like the dead battery and the SunPass charges that went through during transport. For improvements, I’d suggest informing customers about potential issues like removing toll passes before transport. Despite the hiccups, the service was reasonable, and I’d consider using them again.
Thank you for sharing your detailed experience. We’re sorry to hear that the recent transport didn’t go as smoothly as your previous ones, and we understand how frustrating the delay and other issues were. We truly appreciate your loyalty over the years and will take your feedback into account to improve our scheduling and service consistency. It’s great to hear that, despite these challenges, the pickup and overall pricing were to your satisfaction. We’ll work on making the process smoother for future shipments and hope to earn back your full trust. Thank you again for your continued support.
Reviewed Nov. 7, 2024
I shipped my car from Colorado to South Carolina August 2024. Montway Auto Transport did exactly what they said they would do for me; I had talked to other companies about shipping my car, but they could not deliver for me in a timely manner. Montway picked up on time and deliver on time without any incident. If I ever have to ship a car again, I definitely would use Montway without any hesitation!
Thank you for your feedback! We’re thrilled to hear that your experience with Montway was smooth and timely. We strive to meet our customers' expectations, and it’s great to know we were able to deliver on both pickup and delivery. We appreciate your trust and would be happy to assist you again whenever you need auto transport in the future!
Reviewed Nov. 7, 2024
I was relocating and I was referred by another person. I wanted to use someone that somebody already used. The transport covered about nine hours, and although it was scheduled to take 3 to 5 days, the driver transported it straight through, which was fantastic.
Setting up the transport with Montway was straightforward and simple. The customer service was extremely detailed, explaining exactly what was needed for both the pick-up and drop-off locations. They were very flexible, allowing me to change the pick-up location even two weeks in advance. The representative demonstrated great knowledge and expertise.
The quote I received initially did change slightly when I updated my pick-up location, increasing by about $50. It was necessary to pay a deposit at pick-up, with the remaining balance due upon delivery in cash. Overall, I was very satisfied with the service.
Thank you for sharing your experience! We're glad to hear that Montway made your relocation process smooth and stress-free. It’s great that the transport went directly through, and we’re happy our customer service team was able to accommodate your needs with flexibility and clarity. We strive to keep things simple and transparent, and we appreciate your feedback on the entire process. If you need our services again in the future, don’t hesitate to reach out! Safe travels!
Reviewed Nov. 7, 2024
I used Montway Auto Transport recently, and my experience was positive. I chose them based on a Google search and reasonable pricing, comparing about three quotes before deciding. Setting up the service was straightforward with a phone call.
The drivers were punctual and effective, and I was pleasantly surprised when my vehicle was delivered a day earlier than promised. The cost was reasonable for the quality of service provided. I didn't have any negative comments or suggestions for improvement. Overall, I was very satisfied with Montway Auto Transport.
Thank you for sharing your positive experience! We're thrilled to hear that the service met your expectations and that everything went smoothly, including the early delivery. We aim to provide reliable and efficient service, and it’s great to know that you were satisfied with both the pricing and the quality of transport. If you ever need to transport another vehicle, we’d be happy to assist you again!
Reviewed Nov. 7, 2024
I used Montway Auto Transport to ship my Mercedes Benz over 1,000 miles. I chose them because of their high rating on Google. Setting up the transport with their customer service was a positive experience, and I found their quote reasonable with no changes in the final cost.
The interaction with the driver was also positive, and the transport took four days, although this was a bit longer than I expected and cost me an extra day with a rental car. I did not have any issues meeting the driver at the designated location.
Thank you for sharing your experience with Montway Auto Transport. We’re glad to hear that the process went smoothly and that you were satisfied with the customer service and the final cost. We apologize for the extra day of wait time, and we understand how that can be inconvenient. If you ever need to ship another vehicle, we’ll strive to meet your expectations on timing and provide the same level of service.
Reviewed Nov. 7, 2024
Picking up of car in Florida. My part of this was the car being delivered. (Delivered on 9/9/24) no problem, it was perfect. The problem was the picking up of the car, this was to be on 9/6/24. The man took a day off, but you did not pick up till 9/7/24. I think this was very unfair to him. That is my take on this matter.
Thank you for your feedback. We apologize for the delay in the pick-up process and understand your frustration. We strive to ensure timely and reliable service. In auto logistics, schedule changes can occur for a wide variety of reasons. Please note that the pickup date was estimated for 9/6, not guaranteed. We're glad to hear the delivery went smoothly, and we appreciate your understanding of the situation. If you have any further concerns, please don't hesitate to reach out.
Reviewed Nov. 7, 2024
My enclosed transport Nashville, TN to Fairfield, CT was on schedule, good value, with good communication throughout the process. One glitch; pickup delayed half a day due to lift gate failure to operate. All else as promised.
Thank you for your feedback! We're glad to hear that your transport from Nashville to Fairfield went smoothly overall and that the communication met your expectations. We apologize for the delay caused by the lift gate issue, and we appreciate your understanding. If you need assistance with anything else or have more feedback, feel free to reach out!
Reviewed Nov. 6, 2024
They were extremely communicative and punctual with their deliveries. Both drivers taking great care and attention to providing great, professional service. I would use them again and recommend them to anyone needing a great transport company. Thanks to Montway for providing great, professional service. Both vehicles were done across multiple states.
Thank you for sharing your positive experience! We're thrilled to hear that both drivers provided professional service and took great care with your vehicles across multiple states. We truly appreciate your trust in Montway Auto Transport and your recommendation. If you ever need transport services again, don't hesitate to reach out!
Reviewed Nov. 6, 2024
Transported Car from Austin to Tucson. Great customer service getting the booking. Fair price, really competitive. Easy to schedule and good availability for the time that I needed. Truck came on time to pick up car and delivered it without issues. I will recommend it to a friend. I will use it in a future for my other vehicles.
Thank you for sharing your experience! We're glad to hear that Montway provided you with great customer service, fair pricing, and timely delivery. Your satisfaction is important to us, and we truly appreciate your recommendation. We look forward to assisting you with future vehicle transports.
Reviewed Nov. 6, 2024
Montway transported my little 1941 Bantam Coupe from Glendale Arizona to Ferndale Washington without a single problem. They picked up the vehicle on time and notified the seller when they would arrive and met that commitment. They me in the loop as to when the car would arrive and notified me a day before the car would arrive and advised me of the arrival 20 minutes before the actual arrival. I can not think of a better outcome on any phase of the transportation. I would HIGHLY recommend Montway Transport to all my friends and anyone interested in transporting a vehicle. They did an OUTSTANDING job.
Thank you for sharing your positive experience! We’re thrilled to hear that Montway provided exceptional service with the transport of your 1941 Bantam Coupe. It's great to know that everything went smoothly from pickup to delivery, and we truly appreciate your recommendation. If you need our services again in the future, we'll be here to help!
Reviewed Nov. 6, 2024
My car was transported from northern New York on the Canadian border to Sarasota, Florida. I had only had the car for three months so was wanting it to be treated carefully… It was. I felt the transport driver treated my car as if it were his. He fell in love with it as I had.
It’s wonderful to hear that your car was treated with such care during its transport from northern New York to Sarasota! It sounds like the driver truly understood the importance of your vehicle and went above and beyond. Thank you for sharing your experience! If you need vehicle transport again, we’d be happy to help.
Reviewed Nov. 5, 2024
All steps in securing transport for my vehicle from Florida to Vermont were quick and easy. In addition, the cost was reasonable. One of the most outstanding aspects of the transaction was the interaction with the driver of the transport who was accurate, prompt, friendly and efficient. He delivered the vehicle exactly when he said he would and kept me informed of his progress. I highly recommend Montway.
It’s great to hear that your experience with Montway was smooth and efficient from start to finish! It sounds like the driver really made the process seamless by being communicative and reliable. Thank you for the recommendation, and we’re glad everything went well with your vehicle transport!
Reviewed Nov. 5, 2024
The first car shipped from Texas to Nevada was a 5 star experience! They picked it up on the first day, and it got there in 3 days. Super impressed. The second car was picked up 2 weeks later from Texas to Nevada. It was picked up on the last day promised, and delayed on arrival due to weather. The driver was not communicating with us and we had to continually call for updates. Not impressed, but the car arrived undamaged.
It’s great to hear that your first experience with Montway went smoothly, with timely pickup and delivery! However, I can understand your frustration with the second transport, especially regarding the lack of communication. Weather delays can be unpredictable, but staying informed is key. It’s good to hear that the car arrived safely in the end, though. Thank you for sharing both sides of your experience—it helps us understand how things went for you overall!
Reviewed Nov. 5, 2024
From beginning to end the process was easy, the transport company did a fine job on delivery, and a fair price. Auto was delivered from NJ to CA without any problems. Highly recommended to use Montway Transport to ship your auto. Everybody involved with the transaction was transparent, well explained in what to expect.
Thank you for sharing your positive experience! It’s fantastic to hear that Montway made the entire process smooth, with clear communication and transparency from start to finish. Knowing that the transport from New Jersey to California went off without a hitch is exactly what we strive for. We’re glad you were satisfied with the price and delivery, and we appreciate the recommendation!
Reviewed Nov. 5, 2024
The company got us scheduled within the time window promised and the driver was very conscientious and delivered the car on time. I subtracted 1 star because our pick up was delayed until the next day. Also we had paid for top transport but the driver had not been informed. He did accommodate us.
Thank you for your feedback. We're glad to hear the driver was attentive and that the car arrived on time. We apologize for the delay and the miscommunication about the top transport option—this should not have been overlooked. We’ll work on enhancing communication to ensure all details are in place. We appreciate your input, which helps us improve!
Reviewed Nov. 5, 2024
It was easy to get signed up to transport my car. I was notified along the entire process on what was happening. The transport was courteous and professional. Thank for the great service. I would recommend Montway to anyone needing a car transported. The cost was reasonable and the breakdown of the cost factors was clear and complete.
Thank you for sharing your experience! We're pleased to hear that our straightforward sign-up process, clear communication, and professional transport service met your expectations. It’s great to know you found the cost reasonable and transparent. We appreciate your recommendation!
Reviewed Nov. 5, 2024
Montway communicated with me often to keep me informed of any changes in their schedule for pickup, and the man who delivered my car also communicated well with me. My car was in good condition at delivery. The price was clear from the beginning, and I could pay with my Visa credit card.
Thank you for your feedback! We're glad our communication kept you informed throughout the process and that the delivery met your expectations. It’s great to hear your car arrived in good condition and that you found our pricing clear and payment options convenient. We appreciate your trust in Montway!
Reviewed Nov. 5, 2024
I was very pleased with the services I received. I placed my order for pick on Wednesday and car arrived 2 days later. Fast delivery. The driver communicated with me when picking up vehicle and when he would be arriving. He accepted cash on delivery. And he made the drop off very convenient.
Thank you for sharing your experience! We're delighted to hear that the quick delivery and driver communication met your expectations, and that the drop-off process was convenient. Your satisfaction with our services is truly appreciated, and we’re here to help with any future needs.
Reviewed Nov. 5, 2024
Great communication. Driver was professional even when he had to take a 4 hour detour bc of forest fires. He didn’t complain and was kind. Car arrived on time and driver was easy to communicate with on the delivery end (not sure if same driver). Was sending a car to my daughter in college.
Thank you for your feedback! We're glad to hear the driver’s professionalism shone through, even with unexpected delays, and that communication was clear throughout. It’s great to know the car arrived on time for your daughter. We appreciate you choosing us for such an important transport!
Reviewed Nov. 5, 2024
I had a great experience with my delivery and driver. My vehicle was delivered as promised. The vehicle was intact and in great condition. There some mechanical problems with the driver's vehicle, but he made sure to keep communication throughout the delivery. This was a great experience and delivery service.
Thank you for sharing your experience! We're thrilled to hear your vehicle arrived as promised and in great condition. We appreciate your understanding regarding the driver’s mechanical issue and are glad communication was maintained throughout. Your positive feedback means a lot to us—thank you for choosing Montway!
Reviewed Nov. 5, 2024
We've used Montway multiple times and we are so pleased with their service! Sometimes the drivers don't speak English very well but they are always polite and try so hard to communicate effectively. The company is fast and the drivers are reliable. Chat/phone customer support is excellent, they get me to a live person almost immediately. Thank you for being an honest and safe company to ship our classic vehicles around the country!
Thank you for your continued trust in Montway Auto Transport! We’re thrilled to hear about your satisfaction with our reliable service, quick support, and polite drivers. We truly appreciate your understanding and are proud to help transport your classic vehicles safely across the country. Thank you for your kind words—we look forward to assisting you again!
Reviewed Nov. 1, 2024
I recently used Montway Auto Transport to move my car from Indiana to California. I had researched about five different transport companies before choosing Montway. Their positive reviews, competitive pricing, and excellent timing influenced my decision. The customer service was commendable, although I can't remember the representative's name, he handled everything smoothly.
I compared the quote with other companies and it was almost reasonable. It wasn’t too much and was within the limit. The quote I received at the beginning was accurate and remained the same at the end, without any surprises. Delivery was timely and my car arrived in perfect condition, including personal items stored in the trunk. Communication with the driver was good; he met me in a large parking lot a short drive from my home to load the vehicle.
In comparison to other companies, I found Montway to offer reasonable pricing for high-quality service. I would definitely recommend them and believe they should continue the good work they're doing. Overall, I'm satisfied with my experience.
Thank you for sharing your experience with Montway Auto Transport! We’re thrilled to hear our pricing, service quality, and timely delivery met your expectations. It’s great to know your car and personal items arrived safely, and the process was smooth from start to finish. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Oct. 31, 2024
I recently had a car transported for me by Montway Auto Transport and wanted to share my experience. I needed a transport service because I purchased a vehicle from out of state, which was several hours away. Initially, when I was deciding on a company, I chose Montway mainly because they had the most reviews when I did my online research. I didn't have any personal recommendations, so their strong online presence stood out.
Working with Montway was a positive experience despite some delays that were due to the dealership's mishaps, not Montway's fault. They were incredibly accommodating in adjusting the transport schedule multiple times due to these delays. I appreciated that Montway kept me informed at each step, letting me know the schedule and who would be handling the pickup.
The delivery process was exciting. Although it came late at night over a holiday weekend, the transporter reached out to confirm I was okay with the timing. I was worried about logistics because the transporter spoke no English, which was a bit challenging, but eventually, everything went smoothly. The vehicle arrived in perfect condition, even though it was late and dark. I had no issues with its state upon arrival when checked with a flashlight.
Considering the logistics and costs involved, hiring Montway made sense for me. Ultimately, I gave them five out of five stars because, although there were minor issues with communication, the service provided was worth the price. I would definitely recommend them to others in similar situations.
Thank you for your feedback! We’re glad Montway could accommodate the dealership's delays and keep you informed throughout. Despite the late-night delivery and language barrier, we’re thrilled your vehicle arrived in perfect condition. Your five-star review and recommendation mean so much—thank you for trusting us with your transport needs!
Reviewed Oct. 31, 2024
I needed a transport service to get my car from California to Maryland and found Montway Transport Service online. I only looked at one other company before choosing them. I drove the car to a nearby street that could accommodate the truck. The delivery was quick, made in just one day. The quote I received was accurate to the final price. Overall, the service worked well for me.
Thank you for choosing Montway Auto Transport! We’re glad to hear the process was smooth and that your delivery from California to Maryland was quick and efficient. It’s great to know the final price matched your quote and the service met your needs. We appreciate your feedback and look forward to assisting you again!
Reviewed Oct. 20, 2024
I recently used Montway Auto Transport for a cross-country move because we needed to transport a lot of our belongings using a moving truck and had no other way to transport my car. I learned about Montway from a friend and chose them because of their high ratings. I didn't even research other companies.
My experience with their customer service was exceptional. They were prompt in communication and kept me informed about my car's location and expected delivery time. I contacted them once, and someone responded right away, which is rare in customer service.
The pricing was surprisingly reasonable for such a long distance. I expected to pay more, but the quote was excellent. The best part was the patience they showed when I was late getting to the delivery point. They waited without any issues.
Overall, my car arrived intact, and the service exceeded my expectations. I would definitely recommend Montway Auto Transport.
Thank you for sharing your experience! We’re delighted to hear that our service exceeded your expectations and that our team was able to make your cross-country move smoother. It’s great to know our communication, patience, and reasonable pricing stood out during such an important transition. We appreciate your recommendation and look forward to assisting you again in the future!
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