How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

4x Buyer's Choice Award Winner

Montway Auto Transport Reviews

4.6
5,450 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Ilana Hamilton
Author picture
Fact-checked by: Jon Bortin

About Montway Auto Transport

Montway Auto Transport is a nationwide company offering vehicle and motorcycle moving services for individuals and businesses across the U.S., including Alaska and Hawaii. Backed by years of experience, the company ships more than 250,000 vehicles annually. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Visit www.montway.com
Pros
  • No upfront payments
  • 24/7 sales and support
  • Insurance coverage included
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Terminal-to-terminal transport not offered
  • Some customers dissatisfied with claims process and refund handling
  • Limited access to real-time tracking

Montway Auto Transport Reviews

Filter by Rating

  • (4,771)
  • (452)
  • (77)
  • (38)
  • (112)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 35 Reviews 4875 - 5025
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed April 25, 2021

    The person that I spoke with was definitely very knowledgeable. Answered all my questions. Made the process really simple. The quote was accurate to the original pricing as well. It was a bit more than some of the other folks, but I just really liked what I felt like I'd be getting with Montway. I was able to reach someone quickly anytime I had questions. It was easy to reach someone to chat, and no one was pushy. While I wasn't here for the delivery, I spoke with the leasing office here and asked them if they could do it. The person delivering my car came and spoke with the manager at the leasing office. He got the keys from the leasing office manager and was able to put my car in the garage for me. It was smooth and seamless.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to hear we could deliver excellent service for your needs. Thanks for choosing Montway!

    Verified purchase
    Staff

    Reviewed April 25, 2021

    I was very pleased with the services of Montway. They're very professional. The whole process was shorter than a week. I had a 48-hour notice that I would be shipping out of California. I was able to contact the company and they got the car shipped within 48 hours and delivered within four days.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to help with your move out of California, Deonna! Thanks for choosing Montway for professional car shipping services.

    Verified purchase
    Customer ServicePriceRates

    Reviewed April 24, 2021

    Montway had a reasonable price. They were easy to work with too. They reached out to me and explained the process. They made me feel comfortable trusting them with my car. The experience was very painless. He came to my home and picked up the car. He explained to me that he would be at the location when I got there. He called me and told me he was out front of the apartment and there was my car. If I'm moving again, I will call Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway! Not everyone ships a car every day. We hard to provide competitive prices and transparent service. If we can help again in the future let us know.

    Verified purchase
    StaffRates

    Reviewed April 24, 2021

    My brother had used Montway and all the rates seemed similar, so I went with them. I got bounced around to a couple reps but they were able to answer my questions and make it a smooth process. Pickup and delivery went smooth as well.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 24, 2021

    The driver was great on pick up. He communicated well with my daughter. She had to drive her car out of the neighborhood, which was fine, because he wasn't sure he'd be able to get the truck down. He was very easy to get ahold of and easy to speak to. Even when we were trying to see exactly when he was coming, because my daughter was having an issue with her car that it was at the mechanics, and he was very accurate on the time.

    When he did the drop off, my daughter wasn't out there yet. My son was out in California, and he communicated with my son. I've used transports a couple times in the past, and Montway was the best experience I've had. From the beginning, from my very first call, going on the computer, right up until delivery, everything went without a hitch. The communication is fantastic and the price was fabulous as well. I would definitely use Montway again, and I would refer you out.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway! Communication is essential to our business so we're always happy to hear when we do an excellent job.

    Verified purchase
    StaffEase of Use

    Reviewed April 24, 2021

    The system set up the majority of the transport. It was pretty automated. The driver was really nice. We kept in contact during pick-up and delivery. He let me know really far ahead of time that he was gonna be here.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We strive to make the auto shipping experience as easy as possible. Thanks for choosing Montway.

    Verified purchase
    Customer ServiceTechPriceRefunds & PayoutsStaffRatesResolutionHonesty & Transparency

    Reviewed April 23, 2021

    We went back and forth with trying to figure out a pricing. I was trying to get the best price and Montway came back with a price the second time around. In the quote, it showed it’s for a closed transport. I accepted it, and then they changed the pricing on me. They said it was because they quoted an open transport and I wanted a closed transport.

    When I tried to resolve the pricing issue, I got the runaround. They asked what they could do and I told them and then they called me back a couple times trying to resolve it. I spent a lot of time talking to them and telling them what I thought was fair, and they didn't do anything. It might have been an honest mistake, but there was a lot of runaround and I didn't think that they really cared. Other than that, delivery was great, met the driver, he was very professional, did a nice job, and then the cars were unloaded. I paid him the remainder amount and all was good.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hi John, we apologize for any confusion. As an auto transport broker, we're always going to quote the rate that will get your vehicle moved. This is based on a number of factors, such as locations, time of year, vehicle type, etc. And further backed by real-time market data, historical shipment data, and predictive pricing models. We're happy to hear the delivery went great and if we can help with anything else please let us know.

    Verified purchase
    PricePunctuality & SpeedStaffCommunication

    Reviewed April 23, 2021

    I was surprised how quickly Montway was able to pick the vehicle up and get it out there. They had one driver scheduled and had to back off but another one came right up. So they were able to get it even quicker. They were really good about keeping me informed on everything that was going on. Their quote was reasonable and in line with the other ones.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We appreciate the comments, Bruce. We are always striving to provide the best service possible. Thanks for choosing Montway.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed April 23, 2021

    The reps were terrific. The first person I called was very knowledgeable and explained everything. Everyone, subsequently, that I talked to was fine. In fact, we had an extended period of time where we were in touch, because it turned out that my wife got diagnosed with cancer and had to have some surgeries. We put the car in storage, and they held the contract open for almost five months. When we came back, it's like we never quit. It was very easy. They referenced the number and knew just what we wanted to do.

    They told us what day they were gonna pick up the car and at that time, we were already gone from Utah. We stored the car with our mechanic and they contacted him and picked it up at the time they said they would. They told us they’d get it to us in Ohio in three days, which they did. It was a little more complicated than some things though, because we were not yet in Ohio. They dropped it off at our daughter’s workplace. The driver was absolutely fine, courteous, and no problem. He let her know when he was arriving and she was pleased. I was very surprised in today’s market that they did everything they said they’d do, and they did it exactly as they said they would. I was very favorably impressed. I would do it again in a minute if I were faced with a similar situation.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy we could help Glen. Our goal is to make things a bit easier for everyone. If we can help with anything else, we'll be here.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed April 23, 2021

    I submitted a request for a quote and got a quote back fairly quickly, within a day. Then, they had originally found a truck that they thought was going to be going through the local area for pickup. But then that fell through. Then within a couple of days from that, they found another carrier that was going through the area. From there, the process was really smooth. Communications were very good about the pickup times and day. He was there right on schedule, very pleasant to work with on both ends, good at communicating, got the vehicle there about one day earlier than scheduled, arranged a suitable pickup location and pickup went smooth. I tried to make some adjustments to where I had him meet me that was going to be easy for him so that he didn't have to try to drive through very congested areas and have difficulty turning around. It worked out really well with Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Glad to hear everything worked out well. Thanks for choosing Montway.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 22, 2021

    I bought a motorcycle on Cycle Trader from Waco, Texas and I needed to have it transported to Eugene, Oregon. I called Montway and they were very responsive and did a great job. I got multiple text messages regarding the process and I was fully informed all the way through. It was very impressive. The transport took almost three weeks but it was wintertime, so I didn't need the motorcycle immediately and I wasn't worried about the time that it took. But I was communicated to along the way, as far as where the trucker was.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Glad to hear we could help with your motorcycle move. Thanks for choosing Montway!

    Verified purchase

    Reviewed April 22, 2021

    Everything was good. Pickup and delivery were very swift and I got the vehicle the day they promised. There was no issue with the car as well. All in all, Montway has everything lined up perfectly.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to deliver safe and swift services. Thanks for choosing Montway!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffCommunication

    Reviewed April 22, 2021

    Montway's communication back and forth online was excellent. I moved a truck from Texas to Ohio. The initial quote and ending cost were spot on. There were no glitches. I've moved vehicles before where there were a lot of poor communication. Montway was quick to communicate via email and then via text. Then I had the driver in the dispatch phone number. The driver was outstanding. He was polite. I had my three-year-old granddaughter with me. He let her come over and look at the truck and put the flashers on for when it was coming off. The truck was as it was when it left. It was a little dirty, but that was the week of the ice storm in Dallas. They got out right before the ice storm hit. Overall, Montway's quote comes in right. Use them. They were not the absolute cheapest, but they weren't by far the most expensive.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Outstanding! We strive to work with the best carriers in the country. Feedback such as this makes that possible. Thanks for choosing Montway to help ship your car.

    Verified purchase

    Reviewed April 22, 2021

    Montway did a good job. I got my truck all in one piece and I had no issues and no excuses. They did what I asked them to do. I'm satisfied.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Fantastic! Happy we could help deliver your truck safe and sound.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 21, 2021

    I made the call to Montway, and they were very helpful and prompt in talking to me. So, I stayed with them. My son, some time ago, transferred himself to a job in San Francisco from upstate New York, and COVID came along. As a gift to him, we transported his car out there. He was without a car for a long time. We just put it on a truck and sent it to him in San Francisco. It left on a Friday and it got there on a Thursday. I talked to the driver for a little bit. He was a good fellow. Montway did a good job. I'm very happy with them. It was the first experience I ever had moving a car like that, and they did a good job.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to hear we could help deliver to your son safe and sound. No matter where you need to go, we can help. We hope you consider us for the future!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 21, 2021

    I did everything online and it was great. The quote was right on too. There wasn't a penny less or more. When I have questions and I went back on the chat line, the rep picked up my service request number, and they put me in contact with the person that was handling me, so I was dealing with the same person. The driver also called me when he picked the car up and then when he got up here, he called me again then I went and picked it up.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for utilizing our live chat services, Joe! We try to make it as easy as possible to communicate with our customers. We look forward to future auto shipping needs.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 20, 2021

    I needed to transfer my vehicle from New Jersey to Michigan. Montway had the best one from what I got the information from. Their rep called a couple of times and made sure that the car was on its way and when to expect it. When they first quoted me a month ago, it was like $50 less. But it was more after when the car came in. As far as the pickup, I had the driver drop the car off at a nearby hotel, which is only about a mile from my place, because it was a lot easier for him to do that than try to come into my driveway on a busy street. That went real smooth. He gave me a call when he was about five miles out and I met him over there. Everything worked out fine. I recommended Montway a couple of times when people were asking on our online forum about car haulers.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Glad to hear the delivery went smooth! Thanks for choosing Montway for professional car shipping services.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed April 20, 2021

    Montway offers good insurance and I saw good reviews. Also, when I was dealing with them, they were very speedy with replies, and that helped me decide. I liked them. Especially when they sent the wrong truck and the guy couldn't move my car. They got right on it and sent another car. I was happy about that.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, William. When it comes to moving older and unique cars, things get a bit complicated. But we're able to quickly adjust to the needs of the car. If we can help with anything else let us know!

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed April 19, 2021

    I had a Lexus SUV transported through Montway and for the most part, everything was good. We had a little bit of a problem with changing an address for the delivery. But it was just a mishap. What happened was we changed the address and it wasn't put in the system as it should have been. So, it went to the first address. Someone wound up paying the driver for it. Montway took care of it. They sent a gift card for $50 and they also took some money off with the delivery charge. There was good communication even though things got screwed up with the address. Someone called me back. They called me to see how the delivery made out and I told them what happened, and then they had a manager call me back. I have recommended Montway to somebody else who shipped their car a couple of weeks after ours, and they had no problem.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Arleen. We strive to provide the best service possible. So whenever there is an issue we are happy to help. If we can help again in the future let us know.

    Verified purchase
    PriceStaffRates

    Reviewed April 19, 2021

    I chose Montway because they have a variety of carriers that they can rely on, not just one. I used them to get the car to my address in Florida from Tampa. That worked out really well. The next step was getting it from Florida to Virginia, so I relied on them the second time. It turned out, both times, to be excellent service. They kept me informed, which is important.

    The drivers were good in both instances too. They knew what they were doing. People like me are very anal about their cars and they recognized that and they did it the right way. They were very careful and in both instances, the car came with no damage. I’d definitely use Montway again. They lived up to their end of the bargain. They delivered and picked up when they said they were going to. Their prices were reasonable and realistic as well.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, William. We strive to work with the most professional auto carriers in the country. So it means a lot to hear them going a great job. We look forward to the next transport.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 18, 2021

    Montway's customer service rep was very good. The gentleman that did the pickup and delivery did a good job and was very informative.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services!

    Verified purchase
    Punctuality & SpeedStaffTransparencyCommunication

    Reviewed April 18, 2021

    I really enjoyed using Montway and I was pleased. Everything was good. It was quick, efficient and the car was moving in less than a week, which is impressive. Pick up was fast. Delivery was also quick and less than four days. The driver kept me updated almost every couple of hours. He would text me and tell me how far they were, which was helpful. It was also door-to-door, which I liked.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services. Happy to hear the team did great!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaff

    Reviewed April 17, 2021

    When I called, the man I talked to was great. He answered all my questions and took me through the whole process. He explained to me how they would do the transport. They would arrange with me what would be a good range of days they could pick up the car, and I would give them an address to drop it off. He also explained what the charges would be and that we needed to have the car in running condition. We had to replace the battery on our car before it would be ready to be picked up because it had sat out for a while.

    We set a date for when they could do the transport and they went ahead and did it. We had a friend of my mother-in-law's down in Arizona be the one to meet the transport truck because we weren't there. We gave Montway her number, they arranged it with her, and that turned out fine. The driver then called me when he got here, which was a day early, and asked me would it be okay if he dropped it off early. I said that was fine with me. We had it dropped off at our auto shop so they could look it over. The driver took pictures of it there to show me that it was there and he said, “Is it okay, if I leave it here?” I said, “Yeah, it's fine,” so he left it and it turned out fine.

    The way Montway handled the transport was so clear cut to me, but other people would want to make sure they deal with a company that communicates with them. They need to have good communication with the company that's going to do that transport for them so that they're not confused about where the car is in transport. Montway sent me an email right away to let me know that the car was picked up and then it was on its way.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Julie. Communication is very important to our industry. We're happy to hear the driver did a great job. If we can help with anything else let us know.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 17, 2021

    Everything was great with Montway. The driver called me ahead of time and let me know he was coming for the delivery. I told him where I would meet him, went there, reviewed the vehicle and walked around. He unhooked it and gave me all of the documentation for the vehicle.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional auto shipping services. Happy to help any time, Scott!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesValue

    Reviewed April 17, 2021

    Montway's prices were comparative but it was the reviews and my dealership down in Huntsville that had used their service before and was quite happy that made me go with them. I had a phone call within an hour, setting everything up. Three hours later, the driver was emailing me. I wasn't down in Huntsville at the time of the pick-up but my dealer called me right away and said they had a beautiful truck. Everything went smooth. When the driver was supposed to be here, he was having an issue with his truck about three hours south of my location but he got that taken care of and he was there. It was spot on. The only anything I didn't like about the driver was he didn't drop off the Ferrari with me. I asked him but he wouldn't do it. Other than that, I was extremely happy and I will be using Montway again. It was worth the money.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback and review, Justin. We strive to work with the most professional truck drivers in the industry. Your feedback makes that possible.

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed April 16, 2021

    The reps at Montway were very helpful and not pushy. They asked questions that I felt like needed to be asked. Some others, not so much. I talked to somebody at Montway and the other one, and they seemed knowledgeable. They explained the process. I ended up talking to a couple of different people ‘cause there were a couple of delays and some different things but every time I talked to anybody at Montway, I felt very satisfied with the way they handled themselves.

    We finalized the deal on a Monday and they were scheduled to pick the vehicle up on a Thursday. Tuesday morning, I got a call from the sales manager at the dealership. A pizza delivery driver ran through the fence and hit my van. He said, “I'm sure you bought airline tickets to fly out here. We’ll give your money back.” The van costs 5,000 or $6,000 more than we paid for and I was very pleased with it. I told him, “I don't want the money. I want the van.” He said they'd get it fixed so I worked all that out with him. I told him to make sure the van is drivable and he said it is.

    Late afternoon, the driver called me up and said the van won't move. He sent me a picture of it. The outer tie rod end had broken. The dealership clearly didn't try to move the van. I told the sales manager, “Can you get this fixed in the morning so this gentleman could pick up that van?” He said they'd have it fixed in the morning and they'd call the driver as soon as it was fixed. It was about 10 o'clock when he called me and said they had called the driver of the van. The guy loaded the van and delivered it fine. I thanked him and appreciated his willingness. He could have just said, “I got places to be. You'll have to reschedule.” But he stayed there long enough, picked up the van and delivered within an hour when he said he would. We paid him and I tipped him 100 bucks. That's how positive we felt about his service. He deserved something extra for his time in doing that. He saved me a lot more grief by hanging out.

    On a scale of 1 to 10, Montway, the driver and the dispatchers get about a 12 from me. The only tiny bit of negative was that initially, once I got the information on the driver, I still had to go through Montway to communicate. I'd call them and they’d say, “Let me get in touch with the driver.” They never took more than 10 minutes to call me back and tell me what the driver said.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Amazing! Thank you for the awesome review, James. We work hard to work with the most professional drivers out there, your feedback makes that possible. We'll be sure to share this with the driver. If we can help with anything else, please let us know.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed April 16, 2021

    The guy picked up the car in Washington and delivered it to Oklahoma on time and no damage. There was no communication once he took off until he got here. But we really didn't need it. We had a tag on the rearview mirror so we knew where the car was at all times. As far as communications, my communication was direct with the truck driver after the company contacted me and gave me his contact information. He told me when he was gonna pick it up and who he was. I was very well-informed. I told him where I’d meet him. He showed up on time where we were supposed to meet, loaded the car, and went on his way.

    If I had the opportunity, I would have started sooner. But Montway worked fast and got everything delivered on time and before we got here. We have friends here and they took delivery of the vehicle and then put it in the garage of our new house. We got here a couple days later and it was perfect. Montway did precisely what they said they were gonna do, and when they were gonna do it. We were quite happy with our experience.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the comments, Danny. We're happy to provide great service for your car shipping needs.

    Verified purchase
    TechPricePunctuality & SpeedStaffRates

    Reviewed April 16, 2021

    The rep and I got together on a price and the pickup point, and it was on the island of Bainbridge. It worked out very well. They met with the owner, transported the car and came back. It was fast service and the driver knew what he was doing. It was a newer truck and he had to back it in for about two blocks rather than taking a chance on being able to make a U-turn. He was very good about it and I was very happy.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Philip! Glad to hear we could take care of your move.

    Verified purchase
    Staff

    Reviewed April 15, 2021

    I used Montway once before and I was pretty satisfied with them. I went with them again and it went really well with the driver. I would definitely recommend them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the recommendation, Joshua. Happy to deliver great service any time!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 15, 2021

    There were two people with Montway that I communicated with over a few weeks. Because we were still trying to determine when the car would move, looking for titles, so it didn't happen right away. They stayed with me, that part was good. The only downside was, two weeks later, when I finally said I'm ready to go, the price went up 100 bucks. But the price was still very fair. The driver was excellent. He met me at our auto mechanic’s place because the car would overheat, so we had to get it taken care of before we could drive it. He helped me get the car to the mechanic. He was very friendly and helpful. Montway took good care of us and stayed in close communications. They also didn’t damage the car. We were satisfied.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the comments, Jim. We work hard to work with the most professional auto carriers in the country. We look forward to future moves.

    Verified purchase
    PriceStaffRates

    Reviewed April 15, 2021

    Montway was on time, experienced and reliable, and I recommended them to a friend. The driver picked the vehicle up when they were going to pick it up and when they came down here, they kept me informed. However, Montway quoted me a price of 949 and right before the pickup, they said they would have to increase the cost to 999 because of either fuel cost or competitors. If it was a little bit more notice, I may have said no. But because I needed the car, I went with them anyway and I'm glad I did because everything worked out fine.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Jim. We work hard to provide the most accurate quotes that we can and keep prices fair. In a dynamic market, there are many factors that affect pricing and schedules daily. Especially when working with such a diverse range of motor carriers. We're happy we could help with professional service and if we can help with anything else please let us know.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 14, 2021

    The reps at Montway were professional over the phone, answered my questions right away and were able to schedule things pretty quickly. The driver showed up on time. He went across the country with the vehicle, stayed to the timeline that he promised and did a great job. The price was what I expected and there was no damage to the vehicle. The only thing to improve is the truck I was dealing with. It was a huge trailer so the driver wasn't able to get to my home. I had to meet him on a large street that was a couple miles away.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Chris. We always strive to provide the best experience possible. If we can help with anything else let us know.

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed April 14, 2021

    Dealing with Montway Auto Transport was much easier than I anticipated, given the size of the company. It's a really large company and so the service is really good on the front end. Montway has tons of drivers that are contracted so some are probably better than others. This particular vehicle was a higher-dollar vehicle. So, my only concern, and it was no issue of Montway's, was waiting and hoping to get a winner. It was a little bit worrisome not knowing who the transporter was going to be until it was confirmed and they were heading your way. But I've had nothing but luck with Montway. They do a pretty good job vetting their drivers. The driver I got was exceptional. I've had shipped a lot of cars and he may be the best I've ever worked with. So I would definitely do it again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the awesome review, George! We work hard to work with the most professional drivers out there. So it means a lot to hear we're doing a good job. We look forward to the next transport.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed April 14, 2021

    Montway worked great with us. They were honest when I asked for one thing and they said they couldn't do it. They told us what they could do and we worked around it. The drivers were in touch and very easy to get ahold of too. They called back when I needed them to and delivered the car when they said they were. The car also arrived in good shape and no issues versus a couple other transports that we had that didn't go so well.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Dan. We try to be as transparent as possible regarding services and the limitations that exist for an industry such as ours. But we're always willing to help in any way we can. Glad we can provide great service. We're here if you need us again!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 13, 2021

    Things were efficient with Montway. The driver was very good at communicating when he was coming to pick the vehicle up and where he’d meet me. I met him and we got the vehicle loaded. Before he got to Albuquerque, he called and said he was getting ready to pull into town. He wanted to verify the contact information for the person who was going to receive it. I confirmed that with him and he arrived pretty much when he said he was going to. He got the vehicle off the truck and my son took care of it. However, there was some slight damage on the front of the vehicle. I didn't notice it until my wife and I arrived to town about a week later. By that time, when I called the number on the invoice, the guy said, “You have to point that out immediately.” I was a little disappointed that they couldn't do anything about that. But as far as the transport, everything went very smoothly. They got the car here pretty quickly.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback and understanding, Darin. We strive to provide the best service possible. If there is anything we can help with, don't hesitate to contact us.

    Verified purchase
    Price

    Reviewed April 13, 2021

    The quote was reasonable and the delivery was on time and accurate. It was seamless. Overall, my experience was all very positive, and I would use Montway again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to deliver a seamless transport experience. Thanks for choosing Montway.

    Verified purchase
    StaffTimeliness

    Reviewed April 13, 2021

    I had confidence in Montway from the first contact. I specified an enclosed truck and the truck was well outfitted and the driver couldn't have been better. He contacted me two or three times about where he was and when he'd be there and he got there within minutes when he said he would. Also, I can't say enough good things about the care he took in unloading the vehicle when he got here.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review, Bryan. Glad to hear the driver did an excellent job!

    Verified purchase
    PriceStaffRates

    Reviewed April 12, 2021

    My daughter scoped all the transport companies out and Montway was the most reasonable and was able to accommodate the dates. Also, they had the best price as far as that goes. Everything worked out well and the whole thing went very smooth. The driver was on time picking up and dropping off the car. Also, he made sure he noted all the dings and little damages that were on the car presently before he took it and did the same when he got to the destination. He's a good guy.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Anthony. Glad to hear the driver did an excellent job.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2021

    The driver got it here early. He also called me several times on the way in so I knew when to meet him. It was easy. I liked it.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional auto transport services!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 12, 2021

    I set it up and two days later, Montway had it booked to have somebody come pick the vehicle up. Two days later, they picked it up in Colorado and three days later, it was in Wisconsin. They communicated very well. The driver contacted me when he was getting closer then he contacted me with the exact time that he was going to be here. I went and met him in town and he showed up a couple of minutes before he said he was going to be here. I would definitely recommend Montway for anybody's needs. They took care of me like I would take care of one of my friends.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Fantastic! We strive to provide the most professional service that we can. Thanks for choosing Montway and if we can help with anything else let us know, Garry.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 11, 2021

    There was good communication on when to expect the pickup and interaction between who was doing the pickup and when it was being delivered. I'm in Boston so it’s a pretty packed area with traffic. The driver got me updated when he was getting close and we had a quick and easy interaction when he delivered the vehicle. It was a very seamless process.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to deliver seamless service! Thanks for choosing Montway, Gabe.

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed April 11, 2021

    Montway was extremely kind, very transparent and they had a great price. There was excellent communication throughout the process. They accommodated the need by transferring the vehicle safely and by letting me know exactly where it was via text or email and the estimated time of arrival of the vehicle, to make sure someone was there to pick it up, or if I want to have it left on my residence. I had a great experience.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Glad to hear you had a great experience! Thanks for choosing Montway for professional car shipping services.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 11, 2021

    I looked at a handful of companies and decided on Montway because of a recommendation from a neighbor who also used them. It was easy to set things up and for the most part, it was all on the up and up. All things considered, the cost was very fair. You're traveling something all the way across country. It's not like you're sticking a bottle in a ups box and sending it by freight mail. We met the driver at a Target parking lot and they inspected the vehicle. From there, they took the keys after they gave us the inspection report. They proceeded to loading it onto the vehicle for transport, and then they contacted us along the way to let us know where they were en route.

    On the day of the transport pickup though, the driver called and asked if we could meet in a different location. I assumed and understood that it would be a door-to-door pick up and it was not. I could understand that, but it should be better conveyed. There was an accommodation made at the end where there was a drop-off point in Spokane, Washington. It was decided that we would just pick the car up in Spokane rather than take it to the final destination, which accommodated both us and it was easier for the driver.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Allan. We appreciate your understanding of the complexity of auto shipping. While in the logistics field, the differences between a 5lb UPS shipment and a 3000lb+ vehicle are night and day. Truck drivers will always do their best to pickup and deliver to the intended locations, but there are many limitations that can prohibit truck access. This should always be conveyed ahead of time by the driver, as they are the most familiar with their truck. We'll be sure to provide this feedback to the driver for future shipments. If we can help with anything else please let us know.

    Verified purchase
    Customer ServicePriceRates

    Reviewed April 10, 2021

    I got a better price from Montway. Things were as expected. Communication was good and they checked our answers all the time.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Ibrahim, we are glad to hear that we provided satisfactory service to you. Thank you for choosing Montway.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 10, 2021

    I used Montway before. I used them again recently and it went as expected, the same as before. I was also in constant communication with the driver. However, they’re a little more expensive than others. I used someone else for a different car transport and it worked out well, too. So, I know it can be done for a little bit cheaper.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for taking the time to review us, Abhishek. Unfortunately, the market fluctuates depending on a number of factors and rarely stays the same cost over time. We do our best to be competitive with other brokers, however, we also want to provide the most accurate quote possible. This helps to ensure that our customers get a quick and reliable service.

    Verified purchase
    Customer Service

    Reviewed April 10, 2021

    I called Montway and someone else. I got the bid which was pretty much for the same amount but I liked the experience on the phone better with Montway. Also, the dates worked. They gave me the phone number for the person who would be doing the driving. I spoke to him and he was quite nice and well-spoken also which was a relief. He showed up when he said he would. We told him we live on a cul-de-sac so we asked him about getting his trailer into our cul-de-sac and my husband had some visions of things we've had with some of the moving trucks. They're really long, getting in. He said yes, he would have to back into our cul-de-sac. We said, “Why don’t you just park right outside the cul-de-sac and give us a call and we'll drive the car out to you instead?” That worked beautifully.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review and thanks for being flexible. Auto transport trucks are enormous, heavy, and hard to move. So we appreciate any flexibility that customers have with pickup and delivery. Happy to hear the driver did a great job. If we can help with anything else let us know.

    Verified purchase
    Staff

    Reviewed April 10, 2021

    I had used Montway previously. They got right back to me. They made sure that all my questions were answered. They delivered on their promises and it was easy to make transactions. I was always in contact with the driver. Everything was really well done.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Not everyone ships a car every day, so we're here to help! Thanks for choosing Montway for professional car shipping services.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 10, 2021

    I talked with the Montway customer service and they were very helpful. Then the driver responded to me very quickly when I called. The cost with Montway Auto Transport is fair enough. If I had driven, I would still spend $600 or $800. I have told my friends and they said if they have to use it, they will use the Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are so glad to hear that everything went well with your shipment, Nang. Thank you for your kind words.

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed April 10, 2021

    Montway is the online thing where you pick a vendor to ship your car. Compared to some of the other sites, it's a little bit more trustworthy. Also, compared to the other companies that would endlessly call me over and over again, it was the easy one and done deal. The coordinator was super helpful, answered all my questions, and very informative, where he had all the information, especially about insurance-wise, which a lot of people couldn't answer. That was also part of the reason I went with them. The driver that actually got my car was amazing and super nice. He picked it up in Texas, drove to California, and my mom and brother got it where they met him. Everything went super well. I like how they recorded everything and a very thorough job on the pick-up and drop-off.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    David, we are so glad to hear that everything went well with your shipment. Thank you for your kind words.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 9, 2021

    Montway Auto Transport was one of the cheaper ones so I went with them, and then I realized that they were reliable and pretty good with their transportation. So, I just kept using them. I've used them three times now and they're fast and easy to deal with. The driver showed up earlier than expected. He helped me push the car into the driveway 'cause one of the cars I had didn't actually start just because it was from an auction.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Kevin, we are thrilled to hear that everything went well with your shipment. Thank you for continuing to choose Montway.

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed April 9, 2021

    The quote that Montway provided to me was great but the delivery wasn’t so great. The driver wanted me to pay his part in cash and he refused to give me a receipt for that. So, I sent a reply back to Montway and let them know I would use them again next time I needed a transport but I would not accept the same driver. Montway did everything they said they would do. The service, other than the delivery, was fantastic.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, John. Thank you for choosing Montway!

    Verified purchase
    TechStaff

    Reviewed April 9, 2021

    They were great. Everyone was so kind and so accommodating. When they came out to pick up my car, immediately, I knew that my car was in safe hands. The delivery was right on time. It was what they said it was gonna be. It was perfect. There was some bad weather everybody had to get through. That was when they had the freezing and the ice storms. But my car got here just perfectly.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Carol, we are thrilled to hear that everything went smoothly with your shipment. Thank you so much for your kind words, and for choosing Montway!

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed April 9, 2021

    The driver gave me updates so that I know when he could pick up my car and when it would be delivered. The quote was a bit higher than other market options but it was acceptable.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Hui. We strive to provide the best service possible.

    Verified purchase
    Customer ServicePriceBilling

    Reviewed April 9, 2021

    Montway's customer service team was really good. The ending bill was the exact same quote they gave. They did a great job.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind review, Aaron. We are glad to hear that everything went well.

    Verified purchase
    PricePunctuality & Speed

    Reviewed April 9, 2021

    Montway said they'd do what I wanted but my move ended up terrible. It took forever and they kept passing the buck. They kept promising and promising and never picked up the car. Also, they quoted the move at 680 but they got to the point that they said, "Well, if you give us 900, we can pick it up right away." I'll never use them again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hello David, we apologize for the inconvenience. I can see that you booked your order for our regular shipping agreement. As part of this, it was advised that we estimate one to several business days to load the vehicle. Montway does not guarantee any dates or times for its regular services. If you inquired with our team about expedited services. Then they would have provided you a quote.

    I can see that our team did move your vehicle per the contract arrangement for the quoted price. I'd be happy to discuss this in more detail as we want to make sure we are providing the best service possible. Please send us an email to feedback@montway.com. -Rick

    Verified purchase
    PriceStaff

    Reviewed April 8, 2021

    The person I talked to at Montway sounded nice and helpful. Carlos, the driver, was awesome and I was very impressed. I want to give him kudos and pass on to the powers that be that I was very pleased and happy with him. It was worth it shipping the vehicles over trying to drive them myself. If Montway’s drivers are all as good as Carlos was, I wouldn't hesitate about them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Erica, we are glad to hear that everything went well with your shipment. Thank you for your kind words, we will be sure to pass them on to the carrier.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 8, 2021

    The person I originally spoke to from Montway was really knowledgeable and had good information. They provided the quote quite quickly. The communication between the driver and Montway was good and the delivery of my car was on time. The final cost was $100 more than I had originally expected but it was because they allowed some items to be left in the vehicle which helped me out a lot. I’d use them again, for sure.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional auto shipping services. If we can help with anything else please let us know.

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed April 8, 2021

    I found a coupon online for Montway, so I used them to ship my car back home. It was quick and easy to set everything up with their rep and I got a fair price.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Alex, we're glad to hear that everything went well. Thank you for choosing Montway!

    Verified purchase

    Reviewed April 8, 2021

    The transport of my motorcycle from Philadelphia to Florida took about a week. Montway did a great job and everything went smoothly.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly with your shipment, Marti. Thank you for choosing Montway.

    Verified purchase
    Staff

    Reviewed April 8, 2021

    The driver delivered the vehicle to a friend's place right on time and right where we asked him to deliver it to and everything was fine. Real pleasant when he picked it up and the car showed up in great shape. Montway is trustworthy.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Barbara, we are thrilled to hear that everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Price

    Reviewed April 8, 2021

    Montway's quote was pretty accurate. The delivery of my car went fine.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well, Dwight. Thank you for choosing Montway.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2021

    Brittany took a trip down to Florida. Her vehicle, the engine blew up and she had to come back to Knoxville, and I needed a transport company to get her vehicle back here ASAP. The company I first dealt with kept saying that they hadn't found a driver yet. I kept hearing the same story for about a week and a half. But the next one I called was Montway and they found a driver right away. Then the driver took it straight to the driveway. Montway is an awesome company and if I need them again, I'll definitely be calling them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Barbara, we are so thrilled to hear that we could help. Thank you for choosing Montway!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 7, 2021

    The quote that Montway gave me was a fair market price. Time expectations were great and the driver guy would call as soon as he dropped the car. I had an outstanding experience and I would recommend them to another client.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Isaac. We are glad to hear that everything went well.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 7, 2021

    I reached out to Montway because I needed to transport a vintage Volkswagen that I had repainted that was out of state. My vehicle didn't have an engine in it so I had to get somebody that wasn't afraid to do the move. It took a while for the car to get done so they kept following up with me. When it was time to do the move, it got done. Everybody was helpful and the price was fair. The driver took good care of us. I was really impressed and I would definitely recommend Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Bryan, we are thrilled to hear that we could accommodate your shipment. Thank you for choosing Montway!

    Verified purchase
    Staff

    Reviewed April 7, 2021

    The timing, professionalism, and quality of delivery were good. Everything was great.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Asdiel.

    Verified purchase
    Customer Service

    Reviewed April 7, 2021

    They handled the transport very well. I got a phone call giving me a timeline and we met at the grocery store up the street in a large parking lot. I would recommend Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly, Christina. Thank you for your kind words.

    Verified purchase
    PriceStaff

    Reviewed April 7, 2021

    When they picked up my vehicle, everything was professional. They picked it up in a U-Haul moving vehicle and put it on a specially made pallet for transporting motorcycles. The quote was for 875 but in the times that we're living in, everything's very expensive. I took that into account and it didn't seem like the move was too overpriced. Spending another 150 bucks to have something transported from one side of the country to the other safely, that's worth it to me for an extra 150 bucks. I would definitely recommend Montway. I'll probably use them in the future.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation, Matthew. When it comes to motorcycle moves, we work with specialty carriers who can assure safe transport of the bike. Due to this, you may find the cost a bit higher, but can rest assured you're bike will be taken care of.

    Verified purchase
    Staff

    Reviewed April 6, 2021

    They were able to get the car picked up in a timely manner. Sometimes, that's more important than the dollars. The driver seemed to be a good guy, too.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well, Rich. Thank you for choosing Montway.

    Verified purchase
    PriceStaffRates

    Reviewed April 6, 2021

    When I spoke to the rep, he was professional and he answered all the stuff that I needed. The driver was on time and delivered on time like my son said. The price was right too. If we do it again, we’re going to go with Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway. We strive to deliver 5-star service every time!

    Verified purchase
    PriceStaff

    Reviewed April 6, 2021

    Montway Auto Transport had a little lower quote than everybody else. The difference was not a lot but I got the best deal out there. The Montway rep explained the process. I was told that there would be a little window of when they pick the car up from the time I made the booking. But they had someone available and they said that he could be there in 40 minutes. The driver is a lovely guy and it's a really nice transport truck. We knew when he was coming and we knew when the car was arriving. I'll use them again when I move back, for my car.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Anne, we are thrilled to hear that everything went smoothly with your shipment. Thank you for your kind words, and for choosing Montway!

    Verified purchase
    Price

    Reviewed April 6, 2021

    I'm happy with the way things went and the cost was very fair. I would recommend Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Johnny, thank you for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed April 6, 2021

    I had sold a car in 2015 and the buyer of it used them. Then when I was ready to have a car hauled, I did an internet search and recognized the name Montway. It was the best quote out of the three that I received. The rep communicated with me almost every day. The car was coming from California to Pennsylvania and he was very good at keeping me abreast of where he was and when he anticipated being here. The cost was exactly what they quoted me. I was completely satisfied. I’d use them again if the opportunity ever came up.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 6, 2021

    Before I set up the schedule, I called them to change the date. It was too early. The driver was there when I wanted. So, it was a good experience. The price was good too.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Andy, we are glad to hear that everything went well. Thank you for choosing Montway!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 5, 2021

    I sent my Kissel through Montway and they were good. The driver was fast and efficient as well. People should use this company.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Cynthia. We are glad to hear that everything went well.

    Verified purchase
    Staff

    Reviewed April 5, 2021

    It was a smooth pickup. So far, the driver estimates an arrival time next week. He was really nice. I also had just used Montway in February and it was the same professional service. Everything the rep said that was going to happen happened.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that we were able to provide excellent service, Angela. Thank you for your kind words.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2021

    The driver had a problem with his vehicle so Montway had to reschedule for the following week but they kept in touch with me almost daily on the progress of when the car was going to be picked up. During the delivery, the driver called me and told me he was gonna be there at a certain time, and he was here at that time.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Daniel. Communication is essential to our business. We appreciate your patience and if we can help with anything else please let us know.

    Verified purchase
    Customer ServiceTechPriceStaffTransparency

    Reviewed April 5, 2021

    They were great and very informative. The communication was great too. I got text messages and updates. They were on top of it. It was a Friday afternoon before a holiday weekend and Montway was able to deal with the fact that it wasn't a normal motorcycle and were able to give a fair quote. It was a little higher than most, but then again, it was a unique product. It wasn't just a normal typical motorcycle, it's actually a small car.

    Because of it being a unique product, they couldn't ship it directly to the drop-off place, which was the Harley dealership. They had to take it to the distribution centers, and then have an outside contractor then transport it on a different vehicle. From the freight distribution center, it came out on a flatbed to the Harley dealership. If it was a normal motorcycle, that wouldn't have been the issue. So, there was a little upcharge for that. Also, the company that took it from the Pittsburgh freight to the Harley dealership had some trouble offloading. There was oil on the flatbed from a previous tow that leaked. So, the Harley started to slide off the flatbed. But my son was there because he worked at the dealership. They were able to make sure that it didn't get hurt.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Karen, we are thrilled to hear that everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 5, 2021

    I used Montway for transporting my car to California from Maryland and then, from California back to Maryland. I had a great experience. The reps were very helpful. Initially, there was a little communication issue. It was completely new for me and they didn’t quite explain how the process was going to go but once things got rolling, the communication got better. The drivers were very flexible with me as well in terms of setting up. I told them my availability and they were flexible with the date and time of pickup. They contacted me when they were on their way. So, it was a good communication process. The quote was accurate and it was what I expected. Plus. Montway has a good turnaround service. There was some time to even deliver prior to the estimated time that you can expect your car to be there at a decent time. You don’t have to wait very long and your car will be delivered to you in good condition.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are so glad that everything went well with your shipment, Jamarr. Thank you for choosing Montway.

    Verified purchase
    Customer ServicePriceRates

    Reviewed April 5, 2021

    I was moving a vehicle that I purchased from the other side of the country, which was something I'd never done before. So, it was very scary. Montway was not the least expensive of the two or three that I got quotes from, but they were the highest rated. So, I decided to spend a little extra money and see if it would work out and they were great. When I had a specific question, I got a customer service chat, with a real name, back with the answers to the questions. They also provided an accurate estimate of when the car would be moved with the caveat that they weren't moving it, so that would be up to the mover. They also transitioned me very smoothly over to working with Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Harold, we are glad to hear that everything went well with your shipment. Thank you for choosing Montway.

    Verified purchase
    Punctuality & SpeedCommunication

    Reviewed April 4, 2021

    Everything was right on schedule and smooth sailing. They were very punctual and kept me in the loop through every step.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Glen, and thank you for choosing Montway.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 4, 2021

    Montway arrived the day they said they would. Everything went smoothly. During drop-off, they took down the car, started it, and left pretty quickly. Everything seemed like it was the way they told me in the beginning. They were very reliable, helpful, and on point.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Nader, we are thrilled that everything went well. Thank you for choosing Montway!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2021

    Sometimes, when you go to search on the internet, you search auto transport and it's not really the company that moves it, it's a broker, then they assign it to somebody. When I called Montway, they were indeed one company that does it all. When I got ahold of them, I said, "The most important thing to me is communication and it's all one company. So, this number that I called, can I call you back?" The person that handled the reservation for me said, "Yeah, just call the number back." Everything was great with the delivery. The things that they promised me that the driver would reach out to me when it's closer to pick-up time, that happened too. I was totally happy with them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    John, we are so glad to hear that we were able to provide excellent service. Being a broker has its challenges but we do our best to ensure our customers are satisfied. Thank you for choosing Montway.

    Verified purchase
    Staff

    Reviewed April 4, 2021

    The driver was great. He would let me know where he was at. Montway was just super to work with. I'd use them again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, Allen. Thank you for choosing Montway.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 4, 2021

    I used Montway in the past and was happy with who they hooked me up with then. So, I was willing to do it again. The customer service was excellent and the quote was accurate. It was a very good experience. Both times, they delivered the cars in good condition and on time. They had good communication.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that your shipments went well, Kartik. Thank you for your kind words.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2021

    I got in contact with Montway and they were able to put me in contact with somebody locally. The rep was very easy to work with. There were lots of communication and things were good. The driver was fantastic. Montway did what it needed to do.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Craig! Glad to hear we did a great job with your move. If we can help again just let us know.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2021

    I called Montway and asked some questions. They knew what they were talking about and got back in a timely fashion. Overall, the experience was solid. I kept on talking to the same guy over and over again, which is good too. There was continuity. I wasn't getting transferred to different people. They knew my name and where the product was getting shipped. So, there's a lot of good consistency with it. Montway was awesome and the communication was very good. Montway kept me posted along the way. My bike was picked up and delivered on time. There appeared to be no issues at all with the bike. So, I was very happy with them and I’d use them again. They were a very professional transport company.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, Vincent. Thank you for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed April 3, 2021

    Montway had some good feedback so I chose them to move my car from LA to Eureka. Their quote was good. The driver kept in contact with me and he dropped the car off exactly when he said he would. I was very happy and I would recommend Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are happy to hear we could provide excellent service to you, Anne. Thank you for choosing Montway.

    Verified purchase
    PricePunctuality & Speed

    Reviewed April 3, 2021

    My experience with them went pretty well. It was a lot simpler than I thought it would be. Pretty smooth, quick and painless. I was happy with that. It took a few days longer than expected, but that was because there was a bunch of storms around the country. But, it got there pretty fast. It's also cheaper than you would expect for shipping something across the country. I would definitely go to Montway again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Carlos, thank you for your kind words. We are thrilled to hear that everything went well.

    Verified purchase
    PriceStaff

    Reviewed April 3, 2021

    Montway got some good drivers. When they brought a car to me a couple months ago, the driver was courteous and right on time. This guy had a really nice rig. It could haul three cars and it’s enclosed. It’s expensive to haul nowadays. The cost was twice as much as it used to be but it's okay. I got what I wanted and I was happy.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Bob. We strive to work with the most professional drivers in the industry. Glad to hear they did great and we look forward to servicing you again in the future.

    Verified purchase
    PriceStaff

    Reviewed April 3, 2021

    The driver went above and beyond. This car was delivered in the middle of a horrific snowstorm and the driver had to back down my street with a semi. He probably was afraid he wouldn't be able to turn around. He backed a third of a mile at least down this street, and then helped me get the car off the driveway because I was knee-deep in snow. It was horrible, but all went well. I was very satisfied. I would love for it to have been cheaper, but we all want that. If I had another car, I would use Montway again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Charles, we are thrilled to hear of the carrier's outstanding service. We will be sure to pass on your kind words to them.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2021

    Dallas got socked in with that bad storm when I was transporting my vehicle so we had lots of problems. Every time we thought that we could get a truck into Dallas, we couldn't do it. The shipper would cancel and then Montway would put another one. But they finally got a truck and they delivered the vehicle. We put the drop-off in a place where the driver could drive in and he did a fine job. I'm pleasantly happy with how we were treated. If a friend or family needed to get a car across the country, I'd tell them to call Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Glenn, we are glad to hear that despite some weather issues everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 2, 2021

    It took a minute to get someone confirmed for the pickup. We booked more than a month in advance and they told us that they don't get a driver until a week or so out, which was a little nerve-racking for us. We were leaving our house so we had to get the cars picked up and we were getting the cars picked up a couple of days before we were scheduled to leave. But the people were engaged and the driver that picked up did a good job. Also, the transport took a little bit shorter than they said. The cars were extremely dirty but there were no issues or damage. Overall, our experience was pleasant and we’d use Montway again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the comments, Cynthia. Auto transport is a pretty niche industry. And while we do work on shipments as soon as we can, it's very supply and demand based. Due to this, most drivers will not finalize their shipments until they are about ready to depart. We understand that this can be nerve-racking. But know that you're in good hands with us as our staff is trained to work on this aggressive schedule. We look forward to future moves.

    Verified purchase
    PriceStaff

    Reviewed April 2, 2021

    I love the guy Montway sent to drive because he was a real car person so I knew he cared about making sure nothing happened in the car. Also, the quote was exactly what was said.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Kurt. It's important to us that we work with the most professional drivers that we can. We'll be sure to let them know they did a great job!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed April 2, 2021

    Every time that I spoke to a representative at Montway, it was great. The quote was fair especially checking against other companies what the price would be if I went with them and there were some additional fees. The delivery of the vehicle was very prompt. The driver was courteous and gave me a good time in advance and a good spot to pick up the vehicle.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Jonathan, we are so glad to hear that everything went smoothly during your shipment. Thank you for choosing Montway.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2021

    Their service was great. The kid was a young kid and was spot-on with timing and everything was good. It went very smoothly. They were very professional and the people on the phone were also very good.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that we were able to provide professional service, James. Thank you for choosing Montway!

    Verified purchase
    Price

    Reviewed April 2, 2021

    The vehicle was delivered on the time when Montway said it would. The total transport took about five days and the quote they gave me was very accurate.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that you had a great experience, Jason. Thank you for your kind words.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingRatesTimeliness

    Reviewed April 2, 2021

    I got six quotes and Montway had the most reasonable one. I looked them up online and didn't see any negative comments so that helped. They seemed to jump on it right away so I chose them. I was interested in getting a commitment. they were going to come, picked up the car on a day, and it was going to be delivered within a week or so. It was going to be a clean delivery. That was all I was interested in.

    I had a five-minute phone call with a Montway rep then I got an email saying they had found a transporter, they were assigning a truck, and I would be contacted within 48 hours for pickup. That all occurred as stated. The driver couldn't get into my development because he had a big truck so he parked a quarter mile down the road on the highway and I drove the car out to him. He seemed fine. Pictures of the outside of the car were taken and he gave me the paperwork.

    I said to him, “They said it's going to be there in three days.” But he said, “No, it's not. Because there's a big winter storm in Texas and I can't leave here until that's clear.” That was fine. Six days later, my daughter got a call saying the car was here and was going to be delivered the next day. The driver actually made the journey in about three days once the weather cleared. And the drop-off was seamless. He couldn't get near my daughter's house but he drove it to her and she drove him back to his truck. The car was transported from Florida all the way to California and it was in great shape when it got here.

    The quote was exactly the final pricing. They charged my credit card for 30% of it right away and that was what they kept. The driver had to be paid in cash at this end for his piece. I thought it was a bit strange but I can understand why they do that. On the whole, it was a good experience. I'd tell family and friends that they can trust Montway. I will probably use Montway again to head back to Florida in a year and a half time.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Alan, we are glad to hear that everything went well during the shipment to your daughter. Thank you for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed April 2, 2021

    A combination of reviews and recommendations online plus service, flexibility and cost made me go with Montway. When I talked to them, they were able to take the cost down a little bit which was helpful. They still weren't the cheapest but it was fair for the time frame I needed it. Everything happened as it was supposed to.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional auto shipping services. If we can help with anything else let us know!

    Verified purchase
    PriceStaffRates

    Reviewed April 1, 2021

    I've shipped quite a few cars through Montway. My last experience with them was good and I'll continue to use them. I've used one other transport company and made an attempt to use another. But it wasn't as easy and the timing of the pickup and drop-off was horrible with other carriers. Montway seemed to narrow down the days for both pickup and drop-off much better for me. In the instances that I used them, they were very convenient on that aspect, which can be a huge issue if you're not ready for how they do things. They also don't mind if you throw a few things in your trunk while other transport companies are dead set against that kind of stuff. Aside from that, Montway is very competitively priced.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    James, we are so glad to hear that we could accommodate your shipment. Thank you for your continued loyalty.

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 1, 2021

    My Montway coordinator was very helpful and responsive. I spent two days in Arizona to check out a car. Within a couple of hours - right after I paid for the car, got the title, and was waiting for my plane to get back to Seattle - he already sorted out everything. The whole transaction was very quick. I talked with the driver to make sure I knew what time the truck would come. The truck company was very helpful and they tried to work with my schedule. Everything was smooth.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well Chun. Thank you for choosing Montway.

    Verified purchase
    Customer ServicePriceStaffRatesTransparencyTimeliness

    Reviewed April 1, 2021

    The transport happened to be right in the middle of the winter storm. Then two hours after the driver picked up the vehicle, he was involved in some type of automobile accident that disabled his truck. It was a one-ton truck pulling a trailer with three vehicles on it. Montway called me the next day and let me know what had happened. They sent me pictures and let me know the vehicle was in good shape. They contacted the driver and he was working to get repairs done and that he was planning to leave. He picked it up on a Thursday and then he was gonna leave on Monday, but the weather stayed complicated. A few more days went on and the driver, a couple of times, said that he was gonna leave, but he never did leave.

    At first, the driver said that he was going to rent another vehicle to complete the drive, but he wasn't able to do that. After five or six days of just the driver not really communicating, I called Montway. The regular office person from Montway had been really good about following up and contacting the driver and updating me on the status. Then the supervisor got involved. He contacted the carrier and found out exactly what the situation was, what his condition was, and what the expectation was. It turned out that only my vehicle was with Montway and the other two were for a different carrier. The driver wasn't going to be able to get it anytime soon, so the Montway supervisor reached out to another carrier that Montway had established a relationship to get the vehicle picked up, transferred, and then delivered at Fort Campbell, Kentucky in Oak Grove, Kentucky.

    The Montway supervisor was very proactive and communicated. We set the expectation, then he followed up and delivered. Then the driver picked it up the following day after the supervisor got involved and then delivered it the next morning. It was a total of eight or nine days but the experience was good. The car had no damage and everything was good to go.

    The original pricing was good, and the reputation and history and other users’ experience of Montway were what made me go with them. I also had positive recommendations from a neighbor who had a vehicle transferred with Montway. A lot of people in the military transport vehicles and everything and I've recommended Montway there.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Brian, we are glad to hear that despite some unavoidable circumstances, everything went well with your shipment.

    Verified purchase

    Reviewed April 1, 2021

    Everything worked out great. Pickup and delivery were easy. No issues with the vehicle, as well.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to deliver professional service. Thanks for choosing Montway!

    Verified purchase
    Customer Service

    Reviewed April 1, 2021

    We had half an hour's notice when my vehicles were picked up. It would be fair if they had a bigger window when they were gonna be here, like between 8:00 and 12:00 rather than calling that they'd be here in 30 minutes. That was the only downfall. Other than that, everything about the whole experience was perfect. We liked that during pick up and delivery, they inspected the vehicles and walked us through them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that your shipment went well. We will be sure to pass on the kind words to the carrier.

    Verified purchase
    Staff

    Reviewed March 31, 2021

    The driver went around the whole car and looked at it. It was a little dark at night so he was going around with a light just to make sure there weren't any flaws on the vehicle. Everything was just like I expected when the vehicle arrived.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway. Happy we could deliver professional service for your needs.

    Verified purchase
    Staff

    Reviewed March 31, 2021

    Everybody from Montway was easy to work with. I wasn't there when they picked the F-250 up and I just left it and told the rep that the keys were in the door. The transport was smooth and everything went as I was told. I gave the vehicle to my son and he said that it was in good shape.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Calvin. We're happy we could deliver professional service for your shipment. If we can help again just let us know.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 31, 2021

    Everything went accordingly when I shipped my 1995 BMW from Jacksonville, Tennessee to Charlotte, North Carolina. It took Montway four days tops to transport it and their customer service was excellent. The cost was a little bit more than the final quote but only on my end. Most of the time, I had a vehicle that wasn't running, but I thought it was. Other than that, I've used Montway before and they're pretty good.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We appreciate the review, Jonathan. If we can assist with any future vehicle moves, just let us know!

    Verified purchase
    Customer ServicePrice

    Reviewed March 31, 2021

    My daughter used Montway and she had a good experience so I picked them as well to move one of my vehicles from California to New York. Customer service was seamless and the quote I got was fair. The move was quicker than I thought. Everything went well and I would recommend Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Alexander. Glad we could help you and your daughter with your shipments. If we can help with anything else let us know.

    Verified purchase
    PriceBillingRates

    Reviewed March 31, 2021

    Their service was fine and timely and they're reasonably priced, too. It went off without a hitch as far as the agreed-upon payment was made. It was professionally handled. ​We're all happy.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    You're happy, we're happy! Thanks for choosing Montway for professional auto shipping services.

    Verified purchase
    Staff

    Reviewed March 30, 2021

    Everybody was good and everything went very well. The driver was nice and the delivery went smooth.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Glad to hear everything went well. Thanks for choosing Montway!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 30, 2021

    When I use Montway, they usually call me to confirm the shipment and then call me again when they have found a driver for it. They give me an estimate of the day and time they'll be picking the vehicle up. Sometimes, the driver calls me and gives me an hour heads up of when they will be here and confirm. Usually, there's a bit of a language barrier when I talk to Montway on the phone and sometimes, it's kind of hard to understand them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, Megan. Thank you for choosing Montway.

    Verified purchase

    Reviewed March 30, 2021

    Montway did great in transporting my Chrysler 200.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy we could with your Chrysler. Thanks for choosing Montway!

    Verified purchase
    Staff

    Reviewed March 30, 2021

    The car transport I had down to Atlanta, Georgia took one day. The driver picked it up on time and delivered it the next morning. Everything was great, except for that ticket that I got from the toll booth for $50. They took a picture of my tags and sent it to me. Other than that, I will definitely use Montway again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Bridgid, thank you for the review and feedback. Sometimes in transit, it's possible for the vehicles on the trailer to trigger toll booths. This can typically be resolved by providing the Bill of Lading to the toll company. If you're still looking for assistance with this, please send us an email to feedback@montway.com.

    Verified purchase
    PriceValueHonesty & Transparency

    Reviewed March 30, 2021

    I've used Montway multiple times and I keep going back to them. They always tell me what's going on and the move happened when they said. I've had other places where I never knew what the heck was going on. Montway is a couple bucks more but they're worth every penny. Their guy is trustworthy and honest.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We appreciate the comments, Eric. Communication is essential to an industry like ours and we always do our best to maintain it. If we can help with anything else, you can always let us know.

    Verified purchase
    Price

    Reviewed March 29, 2021

    They were more expensive than the other company I was going to use, but they came and they said everything was set up and got the car collected, and it was fine. It was reasonable. It was there within the time that they said it would be. So, that was really nice. I would definitely use them again if I had to transport my car again, for sure.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well, Chris. Thank you for choosing Montway!

    Verified purchase
    Punctuality & Speed

    Reviewed March 29, 2021

    When Montway was going to pick up our car, they were going to be a day late. But they let us know that. They also let us know when the vehicle was going to be dropped off. Point A to Point B was less than a week.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are so glad to hear that everything went well, Diana. Thank you for your kind review.

    Verified purchase
    PriceStaff

    Reviewed March 29, 2021

    I checked around and the quote that Montway gave me was decent. I hired them to move my vehicle from New York to Dallas and it was my second time using them. Last year, my van lines hooked me up with them and they were very good. Everything was excellent right down the road and my vehicle got here exactly when they said it would. I would use them again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are so glad to hear that we were able to provide excellent service, Jerry. Thank you for choosing Montway!

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed March 29, 2021

    Montway has a cheaper price. I asked their rep he could discount a bit and he discounted $100. The final price was $50 away from the quote. Everything was perfect with the process. The vehicle came the same as it was before it departed.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are thrilled to hear that everything went well with your shipment, Madhu. Thank you for choosing Montway.

    Verified purchase

    Reviewed March 29, 2021

    The delivery went on without a hitch and there was no damage.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    William, thank you for your kind words, and for choosing Montway.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 28, 2021

    When I scheduled my move with Montway, there were two days when nothing happened. No one called and I didn't know what was going on. Once the driver picked the car up, it went fine. He kept us informed and the move was fast. The weather was bad but still the move from Connecticut to Iowa was two days. But, the quote Montway gave was a little low. The cost was a couple hundred more by the time it was all done.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Donna. We strive to provide the best experience and your feedback makes that possible. If there is anything else we can help with please let us know.

    Verified purchase
    Staff

    Reviewed March 28, 2021

    Everything was smooth with the rep I worked with. Montway's service was perfect and my Jeep Wrangler was beautiful when it showed up.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly, John. Thank you for choosing Montway!

    Verified purchase
    PriceStaffRatesTimeliness

    Reviewed March 28, 2021

    I like their price and the fact that they could ship it enclosed. They were really good and very helpful. The delivery went smoothly. The fellow picked it up on time and told me what time he'd be back with it the next day. I would certainly use them again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly, Charles. Thank you for choosing Montway!

    Verified purchase
    Staff

    Reviewed March 28, 2021

    It was superb. We were kept well-informed on the pickup and drop-off process. We really liked our driver. He kept us apprised all the way north and the drop-off went really smoothly. Montway is a very trustworthy company. The instructions are really clear for a newcomer to work with them and we’re very satisfied returning customers.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Kathryn, we are so glad to hear that everything went well with your shipment. Thank you for your kind words.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 28, 2021

    The rep was very nice and the setup process was simpler than I thought. It was done in two minutes and it was seamless. The trucking company that would do the move of my motorcycle called me that day. In two days, they picked up the bike. There were three snowstorms that blanketed the Midwest all the way up to the Eastern Seaboard and so the move was delayed by four days. But the bike still came earlier than when Montway said it was going to be at New Hampshire. The final cost of the move was reasonable. If I ever do this move again, I would use Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for your motorcycle move! We strive to provide great service. We're happy to hear that the carrier did a fantastic job. If we can help with anything else let us know.

    Verified purchase
    PriceStaff

    Reviewed March 27, 2021

    The reps were great and the driver was amazing. But, we would have liked to be able to track exactly where the car was. Everything else was wonderful. Montway did a good job with the quote. We ended up with the first quote we got which was low.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Jessica, we are so glad to hear that everything went well. We do our best to provide excellent service.

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed March 27, 2021

    Montway was reliable, the most consistent on calling me back, and the easiest to work with so I went with them. I had scheduled a couple of different pickup places so I had to call them and set a time. They canceled the first one that I needed cancelled and still went through with the next one. And they told me when, where, and how much on the same phone call. Also, the final quote I had wasn't bad. I did it around Christmas and it was pretty cheap but then afterwards, it was pretty high. It was weird to see that change a couple of times but my quote was good enough to go with them. The transport took seven days and my vehicle was unharmed.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the comments, Liz. Glad to hear we could deliver professional car shipping services for your needs.

    Verified purchase
    PriceRates

    Reviewed March 27, 2021

    We were pleased with them. It was easy to reach them and their price was competitive. However, their online teaser is not even close to accurate. But once I got an official quote, it didn't change after that.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Holly, we are glad to hear that everything worked out in the end. Thank you for choosing Montway!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 27, 2021

    The transport started off a little rough because it was promised that the vehicle would be picked up on a scheduled date. A one-day transport was turned into a delay of about five days because there was a trailer issue with the tire. Then, the driver was sick and I had to wait. It was a little frustrating at first but the vehicle eventually got here so that's good. Still, it’s a little hard to place a bunch of trust in a company when it was wishy-washy. I was calling the truck driver directly and he was completely honest about things, but it was disappointing when I'm trying to move my family halfway down the coast of the United States.

    Montway should not give me a date unless they know their vehicle's good to go. It seemed somebody scheduled and then, I got phone calls from the guy and I got vehicle issues. That doesn't give me a lot of faith. They should fix their stuff first and then call me with a date when they're ready to go. But the quote was the same as the final cost so it was good.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Jarad, we are glad to hear that despite some hiccups, your shipment went well. Thank you for choosing Montway!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed March 27, 2021

    Montway had the best rate and it was easier to schedule a date to pick it up within the time frame I wanted it. They were also very friendly and knowledgeable. The delivery went well. There was an email and it had the driver's phone number. I called them up and he verified he'd either be there Wednesday or Thursday and then touched base with me. He was very friendly. Nothing was damaged in the car, too. When I get ready to move in a couple of years again, I'll use Montway again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We are so pleased to hear that everything went well, Chad. We strive to provide the best service possible.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 26, 2021

    They were very prompt in their service. They got the car over there right away and the people that I dealt with on the phone were helpful. We were very pleased.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway! Happy to deliver professional service any time.

    Verified purchase
    Staff

    Reviewed March 26, 2021

    Montway was very professional and helpful. They were on time. They promised whatever they said they were going to do and they did even better than that.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Cynthia, we are glad to hear that we were able to provide excellent service. Thank you for choosing Montway.

    Verified purchase

    Reviewed March 26, 2021

    They came on time and delivered on time. It was delivered earlier than I expected, too.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Bereket. We are glad to hear that everything went smoothly.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRatesTransparencyCommunication

    Reviewed March 26, 2021

    I had good customer service at Montway and the price was very reasonable. They contacted me and kept me updated along the whole way. But they could use a faster time to get the vehicle picked up. I scheduled this pickup Monday and it hasn't been assigned to a carrier yet.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hey Jarrett, we appreciate the feedback. Although we are a bit confused by some of the contexts. Your order was successfully picked up and delivered within the provided schedule. We didn't see any issues. If you could please contact us at feedback@montway.com, we'll take a look into this further.

    Verified purchase
    Customer Service

    Reviewed March 26, 2021

    Montway did a good job. I’d use them again. They called me one day and then the car was delivered within 24 hours. It was from Tennessee to Arizona.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Awesome! Thanks for choosing Montway and we look forward to future transport needs.

    Verified purchase
    Customer ServicePriceRates

    Reviewed March 25, 2021

    Everything was great with Montway, from the drop-off to their communication. I also like their price.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway! Have a wonderful day.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 24, 2021

    Montway did a good job and stuck to the quote which was the main thing. If I had any questions, they got back to me right away though it was a simple answer of what I needed. The driver’s name was Joe and he was a good guy. He helped us out. He was good to communicate with too when he pulled up.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway. We'll be sure to let Joe know they did a great job!

    Verified purchase
    PriceStaffRates

    Reviewed March 24, 2021

    Montway had the best price and they were very easy to deal with. The driver kept in contact with me the whole time. It was a good experience.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway! Glad we could make your car shipping experience an easy one. We look forward to future shipments, Paul.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 23, 2021

    The good folks from Montway I talked to on the phone sounded like they had the answers right away and they were easily accessible. They answered right away. The driver was good and he was exactly where he was supposed to be on both pickup and delivery. It went flawlessly. The car arrived exactly as I dropped it off and it was everything we needed, so couldn’t ask for more. Everything was great.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Dave. Auto transport is a specialty industry so it's important that our staff is well informed. Happy to deliver flawless service.

    Verified purchase
    Customer ServicePriceRates

    Reviewed March 23, 2021

    We had the best customer service and information about how to go about moving a car and setting it all up from Montway and their pricing was very reasonable. The timing worked for us too. We left our car at our son's home in La Mesa, California and we flew out a couple of days before the car was picked up. Then, it was shipped out to College Station, Texas.

    The house that we purchased was small and if Montway was towing it on a big rig, they would not have been able to turn it around there. But we were very close to a state highway here in Texas and there was a very wide apron, and that was where they met us. We knew they could look on the GPS and find the location that we were speaking of. They called ahead and said that they were two hours out and then, half an hour out. Everything was hunky-dory and I was very satisfied. So, I would recommend them and hopefully, we'll never go through a move like we did because it was a humongous task. We're seniors so it was stressful but moving the car was not stressful. We had a very good experience.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the excellent review, Judith! Communication is essential to our business and we're happy to hear the team was able to provide professional service for your needs. If you ever need to ship again, we'll be here.

    Verified purchase
    PriceStaff

    Reviewed March 22, 2021

    If someone needs a car shipped, I'd recommend Montway. They're affordable. The reps were also super helpful and made the process very easy. I had to have someone meet the driver for me, and from what I hear, he was good as well.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the recommendation, Cameron! Happy to help with your car shipping needs any time.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed March 22, 2021

    Shipping a car to car people is a big deal. First of all, you don't wanna be troubled with a whole bunch of quotes and dealing with people that say one thing and it’s not true. If I purchase with Montway, my car's gonna move in this timeframe. It has always happened. I've moved so many cars in my life that I know that once I found Montway, I would stick with them because I know what I'm getting. Also, the price has been decent. I've decided that going with Montway is the best to buy my time and not have to worry about it. I've recommended Montway to one of my friends. Another thing that makes Montway’s service so good is that you can get a quote quickly. They email with the price and it's not a whole lot of badgering. Even their closed shipping price is not egregious. So I've used a closed ship as well with them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to help, Ronnie! We work hard to provide a fair market competitive price that will get customers' vehicles shipped in a respectable time. Car shipping should be easy and we're happy to hear we can deliver for you.

    Verified purchase
    Staff

    Reviewed March 21, 2021

    I sent a car to my kid in an army base. I knew somebody who just used Montway a month before and they said to check out Montway. I was told they're gonna take care of me and that's what they did. The delivery came in earlier than expected and the driver was incredible.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Anthony! We ship to and from military bases all the time so we're happy we could help.

    Verified purchase
    Customer Service

    Reviewed March 21, 2021

    The communication throughout the transport from New York State to California was easy. The quality of the service is good too. No negative things happened, so I don’t have any complaints. The car was very dirty when it arrived, but it’s normal. The truck is not enclosed and I accept that.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the comments, Tao. We strive to provide professional service. If we can help with anything else let us know.

    Verified purchase
    Staff

    Reviewed March 20, 2021

    The representatives were really cool and the driver was really nice. He brought my car all the way to my house, put it into the driveway, and helped me get into the garage. I would highly recommend Montway. People are very protective over their cars, as was I, and it's a company you can trust.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Awesome! We work hard to work with the most professional motor carriers in the industry. Happy to hear they did a great job.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed March 20, 2021

    Montway was persistent about contacting me and letting me know they were available to help me out. There was a little bit of a delay from when I had originally said I would pick up the car. While other people seemed to kind of drop off or lose interest, Montway didn't so it stayed fresh on my mind. The reviews on Montway were also good so that helped me with the decision to go ahead and secure their services.

    One of the things that causes organizations and people lots of problems is the lack in communication but Montway was good about getting back. I never felt that I was out there on my own and they didn't care. Every time I talked to somebody on the phone, they seemed to be professional and kind of what you expect from an organization. There was never a breakdown in communication. There was only one little issue that kind of caught my attention but I kind of put it on the back burner and pushed through it. Many of the transport companies will quote you a price to get the thing transported then once you are committed to them, there is a change in the cost which is higher than what had originally been quoted. Montway left it up to me to say do it or not. But because of the time frame and other plans I made on airline tickets, I was kind of up against the wall so we went ahead and did it.

    If anybody asked me whether or not I could recommend them, I would and I have. People can find all kinds of little things to be aggravated with in life. If you're not going to be overly nitpicky about things, I don't think you'll find a better place to do it. The people that transported the car were very professional so I was real pleased with that.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Richard. Communication is essential to an industry such as ours. Our industry is also very complicated with a lot of moving parts. So we believe in being transparent and upfront. We're happy to hear that the experience was overall great. If we can help with anything else please let us know.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 19, 2021

    The rep got through all the steps needed, and questions were answered. Everything went very smoothly as planned. It's what I enjoyed about the experience. I had a good experience with them on the pickup and the delivery. I was very pleased. This was during COVID and it was a frictionless process. I was at the pickup and the driver was very professional and thorough. He took pictures of the car, recorded mileage and everything else, and made me sign the appropriate documentation. The technology was excellent there. He was very careful getting the car onto his trailer too.

    From what I understand on the delivery side, the same thing was done. It was very effortless. The driver was in communication and very timely when he met with my wife. The car was delivered in one piece too. I got great service and I would use Montway again. The cost was competitive. The quote was fair and 100% accurate as well. They honored it, how much I was charged and how much I paid to the driver. They explained what the charge would be, so I was very happy.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your experience, Dorian. We strive to provide a professional service every time. Glad to hear the driver did a great job!

    Verified purchase
    Staff

    Reviewed March 19, 2021

    The rep I worked with explained everything - how it would work and what I needed to expect. Then, the driver showed up to pick up the car as they said they would and they delivered it at the time that they said they would deliver it.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Angela. Not everyone ships a car every day so we work hard to make it easy as possible. We look forward to the next time!

    Verified purchase
    PriceStaffRates

    Reviewed March 18, 2021

    It was a father and son who did the delivery and they were quite nice and very professional. I had an unusual delivery request because I was moving to a new city and they held my car for a couple of days until I could arrive. The transport worked out really good. Also, it was a fair price.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Skip. We're happy to help in any way we can with customer needs. We look forward to the next transport.

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 18, 2021

    When I called Montway, the sales guy was good. He wasn’t pushy and their prices were good. I asked about their rates, their service, and how long it would take. He answered all the questions. I reached out to a couple of other places. And when I called him back, he answered right away. And then, when I called again and left a message, he called me right back. He made me feel confident working with their company. He was very professional and knowledgeable. This is the first time I ever had to transport a car. I would feel comfortable calling him and having them do it again for me.

    They told me when the car would be picked up and they stuck to their schedule. It then arrived a little sooner than I thought. We live in a gated community. The driver called and said that he would be at the gate in 30 minutes and for me to meet him there, and he was there right on time. He was very polite and professional. He unloaded my car very quickly, did a walk-around with me, and that was it. It took a total of five minutes. It was a very fair price for the service I received. It was excellent customer service. And that is why I went with them. If you were considering transporting, I would highly recommend Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the comments, Scott. Not everyone ships a car every day, so we work hard to make it as seamless as possible. Glad to hear the team did an excellent job.

    Verified purchase
    Staff

    Reviewed March 17, 2021

    The driver arrived during an ice storm and it was the worst day. He was diligent. He had to take off two cars and then take mine off, and do this. He got the car delivered on time. Everything was great.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to hear the driver did an excellent job. Thanks for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed March 17, 2021

    Montway got good reviews, was recommended, and that's what we went with. Everybody was professional. The driver who picked up the car was excellent. What gave me great peace was because it was an 18 wheeler, we had to meet the truck in a parking lot, in a place where he could pull in. But in that truck, the driver had $2 million worth of other cars, and I thought, “My car will be fine.” Obviously, Montway moves expensive cars. My car isn't worth that much so I felt it would be just fine. The quote was exactly the same with the final cost. I would recommend Montway highly to anybody.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Tamara. Glad to hear we could provide a seamless transport experience. We move thousands of vehicles every day of all types! So you're always in good hands.

    Loading more reviews...

    Montway Auto Transport Company Information

    Social media:
    Company Name:
    Montway Auto Transport
    Company Type:
    Private
    Year Founded:
    2008
    Address:
    425 N. Martingale Road, Ste. 550
    City:
    Schaumburg
    State/Province:
    IL
    Postal Code:
    60173
    Country:
    United States
    Website:
    www.montway.com

    Media

    VIDEOS & IMAGES