Montway Auto Transport Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About Montway Auto Transport
Montway Auto Transport is a nationwide company offering vehicle and motorcycle moving services for individuals and businesses across the U.S., including Alaska and Hawaii. Backed by years of experience, the company ships more than 250,000 vehicles annually. Insurance coverage is included in the price of shipping, and no upfront payment is required.
Visit www.montway.com- No upfront payments
- 24/7 sales and support
- Insurance coverage included
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Terminal-to-terminal transport not offered
- Some customers dissatisfied with claims process and refund handling
- Limited access to real-time tracking
Montway Auto Transport Reviews
Filter by Rating
- (4,771)
- (452)
- (77)
- (38)
- (112)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed March 24, 2022
I would highly recommend Montway. If my friends needed a vehicle hauled or transported, I’d tell them, “You're nuts if you don't get them.” I'll use them again, too. The whole company is wonderful. We bought a Mercedes in Germany, had it shipped over here and it landed in Port Virginia. We needed it brought to us. The Mercedes Benz dealer in Virginia contacted us and gave us three different shippers. I called one of them but they didn't have an enclosed. Montway was the second one I called, and they could provide me with an enclosed transport.
When the driver got here, my wife said he came in an old truck and an old, enclosed cargo trailer. We expected it to be in something nicer, and he said, “When we haul vehicles like this, we haul it in things like this because nobody wants to break into the old stuff.” He made sense because he was hauling almost a $400,000 vehicle. He said, “We used to haul in nice stuff and not enclosed. And people were always breaking into vehicles, breaking into our trailers and everything else. So we went to the old stuff.” They did a perfect job. They brought it in and unloaded it for us right in our driveway.
Hi David. Thank you for choosing Montway and recommending us to others. We are pleased to hear about your experience and thank you for your business.
Reviewed March 24, 2022
The guys were awesome. They were totally professional. It was overall great service. I would totally use them again.
Hi Charles. Thank you for your review. We are pleased to hear about your experience and look forward to assisting you in the future.
Reviewed March 23, 2022
When they first towed my car some years back, there were some marks on my car like paint scrapes that was there. I showed the driver that when he delivered the car and he gave me a place to go and said he would pay for it. That was very nice. If something is wrong, they're gonna make sure it's right. Working with them recently was very smooth. The gentleman who picked up my car was nice. Because of my son's street, he couldn't get the truck all the way down, but he parked where he could and he walked out to get the car.
Hello Brenda. Thank you for your review of your experience with Montway.
Reviewed March 23, 2022
Montway Auto Transport was awesome. They were the cheapest. I accepted their bid, they brought me the car, and that was it.
Thank you for choosing Montway, Juan. We appreciate your review.
Reviewed March 23, 2022
They were very efficient, fast and personable. They were more responsive than the other companies, and they found me a driver within 24 hours. The driver was great and respectful. They delivered on time. I had a totally wonderful experience.
Hello Brent. Thank you for choosing Montway and sharing your experience.
Reviewed March 23, 2022
It was quick, easy and wonderful with Montway. During pickup, a very gentlemanly person came, and he politely and efficiently took my car and loaded it up. He delivered it without any damage. Everything always costs too much. I hope I never had to do it again but if I had to, I would go through the same person again.
Hi Betsy. Thank you for your review.
Reviewed March 23, 2022
The customer service was top-notch. I made several changes because the shipping company had some delays, and Montway worked with me. They couldn't find a driver on the date that the vehicle arrived so I had to pay additional $100 to get it expedited. But the cost was very reasonable, especially people coming from Hawaii. It saved me a couple hundred dollars ‘cause I would have to pay a plane ticket and lodging for the time being that I pick up the vehicle and drop it off too.
Hi Archie. Thank you for your review. We appreciate your business and value your feedback.
Reviewed March 23, 2022
It was an easy and smooth experience with Montway. They did everything on time. They picked it up from my house and also dropped it off at the door. It was hassle-free. The driver was nice too. His communication was proper. He knew how much time it would take in advance.
Hi Rajath. We are pleased to hear about your easy and smooth experience with Montway. Thank you for your review.
Reviewed March 22, 2022
I called Montway and they met and exceeded all expectations. The rep was great. On that same call, I got the quote. They followed up with the quote via email and then we agreed to it. Then, they kept me in check with the process of the pickup en-route, transit, to delivery. The drivers were a husband-and-wife team. They called me in advance. We had a date scheduled and they called me within an hour of pickup. They were polite. The vehicle arrived when it was scheduled too. I’d definitely use Montway again.
Hi William. Thank you for your review. We are pleased to hear about your experience, and we look forward to assisting you in the future.
Reviewed March 22, 2022
It was a positive experience with Montway. They seemed to have a decent rate and decent pick-up times. They also answered my questions. My fiancée was on the receiving end. From her end, she didn't have any issues. They called back and said, “We can deliver it a day earlier,” which was fine with her. They unloaded it and she was good to go.
Hi Nicholas. We are pleased to hear about your experience with Montway. Thank you for your review and feedback.
Reviewed March 22, 2022
They were very professional and communicative. They answered any question I had. Overall, it was a good experience. They got the job done relatively quick. I expected it to be about a week or so. It really worked out. The process was very well-communicated. The driver was very willing to work with me. We live in a very snowy area, and we were able to coordinate a day and time and who can attend to the delivery. Everything went really well.
Hi Ramsha. Thank you for your review of your experience with Montway. We are pleased to hear about your experience.
Reviewed March 22, 2022
I used Montway Auto Transport a couple of times already. I like their reliability. Also, they're very kind people and very communicative. Good service. Check out Montway and get a quote.
Hello Luis. Thank you for being a returning customer. We appreciate your review and business.
Reviewed March 22, 2022
A friend of ours had used Montway and said that they were reliable. We found that to be the case. Everything was good except for having to pay the driver afterwards which was a little inconvenient. They don't call until the last minute when they show up then all of a sudden, they'd say “We're here. We need our payment.” As a business, we just can't run up there at the spur of the moment with a check and take it to our body builder 40 miles away. So, if Montway would have a system to where we could pay the whole thing to them and they’d pay the contractor, that would be great. But we've had a great time with them and I’d definitely recommend them. They even came down a little bit on the quote. The difference between a 450 and a 550 was only 200 pounds. They wanted another 100 bucks but they adjusted it.
Thank you for your review, Tim. We appreciate your business and value your feedback.
Reviewed March 22, 2022
The rep was good. They gave me all the information and did a good job with that. The driver came to my house and picked up the vehicle. I told him I wasn't gonna be around that day and tat the key will be in the car on the driveway. He got it and everything was good. I recommend Montway.
Thank you for your review, Dean. We are pleased to hear about your experience and appreciate your recommendation.
Reviewed March 21, 2022
I had a great experience with Montway Auto Transport. Booking was very easy and straightforward. The car was picked up and delivered during the expected date and time. The driver and office staff were very helpful and pleasant. The car arrived in the exact condition it was shipped in.
Hi Genevieve. We are pleased to hear about your experience. Thank you for your business and feedback.
Reviewed March 21, 2022
I’ve used Montway earlier last year. I tried a different company later on in the year when I tried to get my daughter's car cross country and they didn’t do very well. So, I had Montway do it again for me. Communication is pretty great. That's part of the reason I went with them again because I had a hard time communicating with the other people. Montway was very helpful. Their drivers helped my daughter get the car ready to go on the truck for them. She went and picked up the driver. The driver came back and drove the car back for her. Because of where she was living, they couldn't get the truck in there.
Then, I met them here at the Walmart because I told them they were not gonna fit their big truck down my road. I got the car, and everything was pretty fine. The driver called me a day prior to make sure where we could meet up, and he gave me a 30-minute call when he was close. Both times I used Montway, the cars got here sooner than we thought they would. Montway is a little higher in price but the service is a hell of a lot better.
Thank you for the excellent review, Matthew! Communication is core to us. Very happy to see that our team has been able to deliver on this and provide peace of mind. We will be sure to let the carrier know they did a great job and we look forward to future moves.
Reviewed March 21, 2022
Montway's reviews were better than the others and they didn't hound me as much as the other places. It took a week for two cars to be transported from New Jersey to Colorado. I got a text from the drivers that they were picking the cars up, then I got a text that they were looking for a parking lot that was bigger for them to drop it off when we got close to the date, and then they called me when they were here. They got the job done. I paid what they quoted me and I thought it was expensive but I've never shipped a car before, so I assumed that was the standard and it was the same price that I was getting while I was shopping around. Also, with the price of gas, I guess it is what it is. I didn't think too much of it.
Hi Toni. Thank you for choosing Montway and sharing your experience with us.
Reviewed March 21, 2022
The rep and the driver were very good. Everything went well.
Hi Eugene. Thank you for leaving us a review. We are pleased to hear about your experience.
Reviewed March 20, 2022
Montway's communication is fantastic. So, you always knew what was going on. Once the transport was assigned, they give you a call and give you the pickup time and date. Then the information for pickup would come from the driver. The companies that they worked with were really good. I had a situation where I had to have the keys picked up from one place and pick the car up from someplace else, and the driver was so nice. He called me and said, “Okay, just want to make sure this is your car.” I was like, “Well, did the keys work? ‘Cause if the keys work, it’s my car.” They're very nice, very friendly and very fair-priced. I've used them twice. The only thing was the wait time before the driver picked the car up. On the second time, it was a busy time and it seems like everyone was moving out of California, but that was beyond their control.
Hi Stacy. We are pleased to hear about your overall experience. Thank you for your business and review.
Reviewed March 20, 2022
The reps were pretty easygoing and professional, and Montway was fairly quick in transporting my vehicle. The driver was on time too. He picked up the car on a Friday, and it was delivered on Tuesday. We were kept up to date as he was going along, and no damages or issues. He kept in communication with me, so he did a great job.
Hi M. Thank you for choosing Montway to assist us with your auto transport. We are pleased to hear about your overall experience and appreciate your review.
Reviewed March 20, 2022
Montway Auto Transport had a quick response time and a good price. And they were easy to work with. The rep was able to accommodate our timeframe. He was able to get the car picked up within 24 hours of me reaching out. The driver was wonderful. Because of where my son lives, he was able to meet him down the street, in a large parking lot, and worked around his schedule. It was just a really good, seamless experience. I'll recommend Montway.
Hello Kim. Thank you for sharing your experience with Montway. We are pleased to hear about your overall experience.
Reviewed March 19, 2022
Setting up the transport was all online, so it was very simple and easy. I called Montway once just to confirm how the transport would be done because they were not able to give us the set date three months out, and who the driver would be. But when I asked the questions, they answered them great for me. Once the driver was confirmed, he called my daughter to say what they were going to do. He did ask if it would be possible to meet at a local Walmart so he didn't have to drive his truck onto campus, which was fine. It was right around the corner. So he was there when he said he would be there. My daughter said it was a painless 10 minutes of her time. She had a good experience.
On my end, the driver let me know he was going to come in a day early for the delivery. We agreed to meet at a Walgreens so he didn't have to come into our neighborhood. He called when he was about 90 minutes out to say where he was at. Then he called when he got there. I was about two minutes away and by the time I got there to pick up the car, he already had it unloaded. He did a walk-around and took pictures of the car. He did a nice job. It worked out great.
Thank you for choosing Montway to assist in your auto transport. We appreciate your business and feedback.
Reviewed March 19, 2022
I was PCSing from California to Georgia and I needed to ship a Lexus. Montway's rep was really good. I wanted to send it covered and he was upfront by saying that it was really hard to find someone who would take the covered transport. He said it was easier to get somebody if it was uncovered, especially in the time frame I had, which was a two-week time frame. So, I thought that was very helpful because he wasn't trying to price gouge me.
of the service was fine. When my car arrived, it was a mess and had so much gook on it. Montway didn't do anything for me and I took it to the car wash myself. Despite that, I enjoyed Montway. I also used them when I shipped this vehicle to California and at the time. I got it sent covered. It cost me about close to $1,600 and considering that it was going to California from Georgia, that was a long drive. This time, I didn't like that I couldn't send it covered. but it wasn't a deal-breaker. Since I already used them before and I had a pretty good experience, I didn't have a problem with using them again.
Hi Sherry. Thank you for sharing your experience with Montway. We appreciate your business and look forward to assisting you in the future.
Reviewed March 19, 2022
I fell for Montway's competency. They replied back to me on certain things and I figured I would look at the reviews. They were very professional and they did everything they said they would do. They picked up the car on time and the young man that was delivering it was very professional. Everything went well. Cost-wise, it was competitive and fair. I would recommend Montway to other people if they were in need.
Hello Robert. Thank you for choosing Montway to assist in your auto transport. We appreciate your business and recommendation.
Reviewed March 18, 2022
Montway was the only company from those I called that had a representative who sounded credible and legitimate. They also had the process in place where I was taken care of and not forgotten. From the time the car got picked up, it took a little while. Montway couldn't find a transporter so I paid for the service, where they would take it to a storage lot and hold it until they could find a transporter. That worked out well for me because I had a timeline where I had to get the car out of the place where it was stored in California.
The transport was from From Southern California to Salem, Oregon. I wasn't able to be there when the car was dropped off. The transporter that Montway chose was willing to work with the person that I had there since we had a unique drop-off situation. It wasn't just an easy driveway into my garage kind of a thing. That went very smoothly.
Thank you for choosing Montway, Dan. We appreciate your business and review.
Reviewed March 18, 2022
Montway won a bid of sorts through a third party. I had a pretty brief experience with them. From start to finish, it was pretty seamless and easy on my end. Pickup was scheduled for a specific day that I agreed upon and the estimated delivery time was also within the window of what I expected. The actual delivery was within the window of the estimated delivery window. The cost seemed like a reasonable fare for the delivery and done safely and well so it was adequate.
Thank you for choosing Montway, Kyle. We appreciate your review and value your feedback.
Reviewed March 18, 2022
Montway had good reviews and a fair price. Their customer service was great. I appreciated that I wasn't charged until the day of pickup and they were super straightforward. The transport was so smooth. I just ordered it, they picked the car up and then they dropped it off.
Thank you for choosing Montway, Anna. We appreciate your business and review.
Reviewed March 17, 2022
The gentleman with whom I interacted was incredibly accommodating and efficient. He was able to juggle some dates for me and the gentlemen who delivered our car were friendly and efficient. I would highly recommend Montway to friends and strangers!
Thank you, Bill, for your feedback. We appreciate your business and recommendation.
Reviewed March 17, 2022
Everything went great with Montway. I've done this in the past but it's usually been friends that have done it for me and this is the first time I used an outside company. I was looking for how quickly they could get it done, transport it safely and doing everything in a professional manner, and it was a very good experience with Montway. The driver was a very knowledgeable guy. He had a few little obstacles. The truck is low on the ground so, he had to make a few extra accommodations to get the truck loaded on the trailer without dragging it in the back of the truck, and he did a good job of it.
Hello Jason. Thank you for sharing your experience with Montway. We appreciate your business and value your feedback.
Reviewed March 17, 2022
Everything with Montway was first class. I really enjoyed it and if I’d have to do another transport again, I would pick them. They can have all the recommendations from me they want. I would tell others, “They're first class. I would go with them all the way.”
Hi Jeff. Thank you for your review and recommendation to others.
Reviewed March 17, 2022
Our Corvette was shipped by Montway, and it was a simple and fairly straightforward process. The driver was great. He did keep us up to date on arrival time. It was a great experience.
Thank you for your review, Cherie. We are pleased to hear about your experience.
Reviewed March 16, 2022
Montway hit a home run in providing excellent service and on time scheduling, communication at a competitive price. We were well informed of pickup and delivery. The driver Randy was great to communicate pickup/delivery.
Hi Jack. Thank you for your feedback on your experience with Montway. We appreciate your business and review.
Reviewed March 16, 2022
The driver was very nice and he did a good job. My car was moved from Emporia, Kansas to Fort Myers, Florida and that took three days. They couldn't have gotten here any quicker. They came straight down with a load of cars. My car was in fine shape when it got here.
Hi Max. Thank you for choosing Montway. We appreciate your review.
Reviewed March 16, 2022
I transported my vehicle 16 hours away and I had a very good experience with Montway. I would recommend them.
Hello James. Thank you for your review and recommendation.
Reviewed March 16, 2022
My daughter was in college and when she was returning from Louisiana to Virginia, she was having some body work done on the car. Because of the supply chain issue, it was taking quite a bit longer than it should have and Montway was very patient and checked in about whether we were still interested. I had to keep extending the timeframe we were looking at and they were very cooperative. They give you a window of time when they're going to pick it up. It was a five-day window for pickup and also a five-day window for delivery. As it gets closer to that five days, they will check in with you and then, as it gets closer to the actual delivery date, the driver would check in. They were accessible via text or call, and usually responded quickly.
Communication is a huge issue that people should be concerned about because it depends on how locked into that timeframe you are. Montway was good about communicating that. We had to make a bunch of adjustments on the return end and they were super cooperative. The rates changed because it had been such a significant amount of time but they tried to work with us on that. So, that was good. I had no issues with the car. There was nothing wrong with it when we got it. The drivers were very professional. All of those things were important to me so, look for what’s important to you such as timeliness, communication and cost.
Hi Deanne. Thank you for sharing your experience with Montway. We appreciate your review and value your feedback.
Reviewed March 15, 2022
This was such a score. I called many companies, from the initial phone call to price, to delivery was smooth. The man who delivered it was such a pleasure, wish I remembered his name. He lived near me in Florida. I highly recommend this company.
Hello Dana. Thank you for your review and for sharing your experience with Montway.
Reviewed March 15, 2022
Everything went smoothly when I was setting up the transport and the car was delivered a day earlier than expected. So, I was very pleased with the service. When I initially requested it, I asked if Montway could have it delivered on a certain day because I knew I wasn't going to be in Georgia until that day, and they were able to accommodate that. The driver called me when he knew the timeframe he was gonna come and pick up the car. Then, he also called the day before it was going to be delivered in Georgia to make sure that he had the location correct and the time was okay and everything was gonna fall in line. We ended up meeting him right outside of the neighborhood, only because it was gonna be too tight of a space for the truck to fit and maneuver. We agreed to meet fairly close to the house and I met him there and got the car.
Hello Shannon. Thank you for sharing your experience with Montway. We appreciate your business and value your feedback.
Reviewed March 15, 2022
I called Montway and they seemed to be a decent price for the distance my car needed to be moved. They made the arrangements and I paid them. They delivered the car and that took six days. The driver called me about his progress and let me know when he arrived. He called me up and said he was gonna be here in about half an hour. I told him where I was and he dropped the car off at the apartment complex. My experience was satisfactory and I will use Montway again.
Thank you for choosing Montway to assist with your auto transport, Christopher. We appreciate your business and look forward to assisting you in the future.
Reviewed March 15, 2022
Montway was the cheapest and they accepted cash, not credit card. At the time, we happened to have cash, so it worked out. The transport was so fast, which was completed in almost two days. Aside from that, their reps were always very knowledgeable and helpful. When there was a change on the carrier vehicles, they contacted me and asked me if I would accept a new term. The first driver got COVID, so they had to find another driver and that driver had a closed transport vehicle. So, the guy told me the benefits of that and that my car wouldn't be exposed to the elements.
Then, the driver who picked up my car contacted me and let me know that he was in town. I wasn’t expecting it so soon so I had to run and go get some money. And I wasn't able to incur it all because the bank only allows you to take out 600 bucks. I called the guy back and he asked if I got Zelle. I told him I did and that was great that they had a plan B. Then he met me on the corner where I live, because he wasn't able to get on my block with that vehicle. It was convenient enough that I was able to walk back, get my car, and just go home. The driver was very personable and during delivery, my car arrived in the same condition when it was picked up.
Hello Catherine. Thank you for your review. We are pleased to hear about your overall experience.
Reviewed March 14, 2022
The vehicle was moved from Denver to Salt Lake City. The local company that was picking up the vehicle was a little later than expected but it was understandable under the circumstance. The communication with the driver was excellent. He picked it up on Tuesday and delivered on Friday. It was exactly as I expected. I’m very pleased with the service that I received from Montway.
Hello Peter. Thank you for your review. We are pleased to hear about your overall experience with Montway.
Reviewed March 14, 2022
I was very satisfied with Montway. Everything happened according to the proposed date and everything was great. The transport took less than a week or a week. The driver called me before he was there and he called me after. The delivery was to my friend's home and there was nothing to complain about. The car was as excellent as I had given it to the driver. Also, there was no difference between the quote and the final price. Use Montway.
Hello Juan. Thank you for sharing your experience with Montway. We appreciate your business!
Reviewed March 14, 2022
I was moving from Tennessee to Florida and I needed to transport an electric car. It only has about 150 miles of range, so it didn't make any sense to drive it. Plus, I didn't want to hook it on a trailer and take it that way. I contacted somebody else at first, but they didn't pick up the car when they were supposed to. I called Montway last minute, and they picked up the car and did a great job.
The rep I talked to was really understanding. I was stuck in a situation where I had to get the car because I was leaving with my U-Haul truck and he was very sympathetic. He was easy to work with, he understood my problem, and he got it solved. He got a car carrier to me in time so I could make the deadline, pick up my car, and drive the U-Haul van. The total transport took three days and the truck driver who came by and picked up the car was very helpful. He dropped it off in an easy place for me to pick it up and what he promised, he delivered.
We live in a place that has gates and the transport truck and trailer could not have gotten through the archways and gates. So I got him to drop it off at a grocery store just down the block and met him there. He was there when he said he would be and got everything taken care of. I was very pleased with the whole outcome and they took care of my car as it arrived in good condition. So, if I have to move the car again, which I hope I never have to, I’d call Montway right away and I’d recommend them to anybody who needs to transport a car.
Thank you for your review, Paul. We appreciate your business and recommendation.
Reviewed March 13, 2022
Montway had the best price for an enclosed transport of my newly purchased vehicle. They worked with me and the seller to make it easy for pick up and delivery. My car was picked up on a Monday and was due to arrive that Friday or Saturday. Montway delivered my car super quick on Wednesday. If I ever need to do this again, I know who to call.
Thank you for your review and recommendation, Brian.
Reviewed March 13, 2022
Thank you Montway!
Thank you for your review, Bonnie. We appreciate your business and value your feedback.
Reviewed March 13, 2022
Everything about the experience was top notch. They were very responsive in picking up my vehicle and were on time and very careful with loading it on the trailer. They kept me informed during the cross country trip, and the delivery was on time. The driver was very courteous and you could see how he took care of the vehicles in his possession. Overall, it was a very pleasant experience.
Thank you for sharing your experience with Montway. We appreciate your business, Bob.
Reviewed March 13, 2022
Montway did an excellent job - delivered my car to its new home with speed and safety. They picked it up one night and had it at its destination in two days. I would certainly use their service again and recommend them to my friends.
We are pleased to hear about your experience, Alice. Thank you for choosing Montway.
Reviewed March 13, 2022
From the very beginning to the very end, I was very satisfied with Montway. The pickup and delivery of the vehicle went very well and it was delivered on time. Plus, the car was in perfect shape. Also, even if it was Christmas time, New Year's time, and there was COVID, the cost was adequate compared to the service that I received.
We are pleased to hear you were satisfied with your experience, Janusz. Thank you for your review.
Reviewed March 13, 2022
I moved from Oregon to Arizona. So 1,500 miles in closed transport, two expensive Mercedes. It was highly efficient. Montway call centers all over the place and different people. The Russian driver was fabulous and extremely accommodating both ways, loading and unloading. The cars are in good shape. I'd recommend Montway to anyone.
Thank you for sharing your experience with Montway, Terry. We appreciate your business and recommendation.
Reviewed March 13, 2022
My son got deployed and he gave me his car. I wanted to ship it. The initial company I chose didn't communicate with me. I saw Montway online and called them. Things were a little confusing at first because something happened to the driver's truck and he had to get that fixed. I just wanted to make sure that I got the car. Other than that, the communication was good. The driver got the car to me safely. My experience was excellent. He was very kind when he dropped the car off. He was careful too. It was very fast and so accurate. I'm definitely gonna use Montway again because I wanna move to California. I just recommended them to somebody and told them, "Don't use anybody else."
Thank you for choosing Montway to assist with your auto transport. We appreciate your business and recommendation.
Reviewed March 12, 2022
I highly recommend Montway and would hire them again if I need their service. I got my car delivered from FL to NY with no problem. The driver contacted us an hour before pick-up and an hour before delivery. It was a seamless and convenient process. I would love it even more if Montway would have contact us one day prior to pick-up and provide a real-time way to track the shipment or have the option to get text message alerts like FedEx.
Thank you for sharing your experience with Montway, Shanna.
Reviewed March 12, 2022
In military, and we had to move east coast to west cost. We completed two different vehicle transports within six months, one starting point was Florida, the other was Colorado with both both arriving in Washington State. Am extremely happy with the service and communication from both. The price, is great as well! Moving a vehicle cross the states if you choose to do it yourself can be the cost of an airplane ticket one way, then drive it across country would probably be about the same amount Montway charged. GREAT JOB!! Will use Montway when it's time to retire!!
Thank you for your review, John. We are pleased to hear you were happy with the service.
Reviewed March 12, 2022
I was very pleased with Montway. All these people that said, “I'll take the automobile to Arkansas,” kept backing out. The company tried to find us another person, then a couple days later, they backed out too. Montway finally found someone, and the person picked up the automobile one day and dropped it off the next day to my brother in Arkansas. Everything checked out good. My brother called when they got there and said they unloaded it. He checked out everything, and said the person was very nice, and he didn't have a problem. Would I go back with Montway again? Yes. I would also recommend them because they kept finding people for us, instead of just saying, “Well, I'm sorry, but we can't find anybody.”
Hello Loretta. We are pleased to hear about your experience. Thank you for sharing your feedback, and we appreciate your recommendation.
Reviewed March 12, 2022
Booking with Montway was super easy and they even showed up earlier than I had paid for!!! Driver was very professional and took excellent care of my car while transporting it. He contacted me and set up a time to drop off my car that worked with my schedule. Highly Recommend Montway!!!
Thank you for your review, Melissa. We are pleased to hear about your experience and thank you for the recommendation.
Reviewed March 12, 2022
The price and the timing were good. Everything was fine.
Thank you for your review, Denise.
Reviewed March 12, 2022
We purchased two Slingshots and needed to transport them for 150 miles. We called Montway and it was a very easy and pleasant to set up with them. The next day, they were picking up the vehicles. Everything was great and I almost used them again about two weeks ago.
Thank you for choosing Montway to transport your slingshots. We appreciate your review, Pamela.
Reviewed March 11, 2022
Transporting our car from Boulder Co to Kauai was a simple process with Monday. The process from initial contact to picking the car up at Nawiliwili was efficient and straightforward. Responses to calls and questions were immediate and always helpful. The staff is pleasant and knowledgeable. I have already recommended Montway to many people.
Hi Ann. Thank you for your review. We appreciate your business and recommendation.
Reviewed March 11, 2022
Our experience with Montway was very delightful, courtesy, was awesome with everyone we spoke with. All the details about shipping our vehicle was clear. Delivery and pickup was on schedule. We would and have recommended Montway to our friends.
Thank you, Charles, for your review and for recommending Montway to your friends.
Reviewed March 11, 2022
I have been very pleased so far with the door to door service I have received in transporting my car from NY to Fl and back again. The drivers have been very courteous and responsible. I hope to use the service again and hope I can get the same rates. Thank you.
Thank you for sharing your feedback with Montway, Barbara.
Reviewed March 11, 2022
My vehicle came on time. The driver called me and said that he would be at a certain location. I thought it was gonna be delivered at the door. But I understand since I'm in a military facility. As soon as the driver got there, he went through the checklist, then he walked around the vehicle and made sure it was good to go. It was an easy and quick experience.
Hi Ruben. Thank you for your review and understanding.
Reviewed March 11, 2022
Having the car picked up and dropped off in and out of my driveway was easy. All the communication was clear in what it needed to be. I got a heads up that the driver was on the way, gave me enough lead time to be able to be prepared for that. They showed up, loaded the car and off they went. And return was very much the same experience.
Hi Kelby. Thank you for your review on your experience with Montway.
Reviewed March 11, 2022
I was informed that an assigned driver will come down. I have his contact info and I contacted him and he contacted me back. The car was picked up on time and I was told the day it was going to be delivered. The vehicle was delivered the same day. I was pretty happy with the experience. I encourage other people who are considering to move their vehicles to review the comments of people who ahve used Montway in the past and what their experiences are overall. That helped me out.
Thank you for your review. We appreciate your business and feedback, Subash.
Reviewed March 10, 2022
I picked Montway several years ago in Chicago and have used them several times. I'm using them again this week. I'm shipping my car back to Chicago from Florida. I'm spending half my time here in Florida and we have two cars down here. I drive one and I ship my wife's so that we don't have to drive two cars back and forth.
I've looked at other companies and Montway is a little bit less expensive and they always come through for me. They send you emails telling you that you're on the list then they call you and tell you what is happening. They're pretty efficient. We're going to be moving to New Mexico, so we'll probably ship a car. It's very convenient to do it with Montway because they pick up the car and bring it to you. We like them.
Thank you for being a loyal customer of Montway. We appreciate your business and thank you for your review.
Reviewed March 10, 2022
I liked Montway's price. They were very good including the timeline. I would refer them. It was a good value.
Hello Kimberly. Thank you for choosing Montway to assist with your auto transport. We appreciate your business and recommendation.
Reviewed March 10, 2022
Setting up the transport was pretty much all done online. Montway sent me the email confirmation right away. It worked pretty well. But it was a little unclear when the car would be picked up exactly. The driver reached out to say that he was half an hour away. So, that’s why I wasn't quite ready. A little more lead time on it would've been a little bit nicer. But everything else worked out really, really well. It was done a lot quicker than I was anticipating. Montway did a great job.
Hello Elizabeth. Thank you for sharing your experience with Montway. We appreciate your business and value your feedback.
Reviewed March 9, 2022
Late last year I purchased a vehicle from a dealership in Milwaukee WI. and contacted Montway for covered transport to Albuquerque. It took several days for them to make the appropriate arrangements. Once the delivery was scheduled it went extremely smoothly and the car was delivered as promised and actually ahead of schedule.
Thank you for your review, Darrell. We are pleased to hear about your experience and appreciate your patience.
Reviewed March 9, 2022
I booked my shipment around last December 26th, and I got my shipped on 29th by overnight shipping. It is very fast and reliable, and nothing happens to my car, not even a small scratch. I would like to recommend Montway to my friends.
Thank you for choosing Montway for professional car shipping services. We look forward to future moves.
Reviewed March 9, 2022
We called them and talked to them and then they set a date and time. It was easy. They had somebody come in within that week.
Thank you for your review, Patrick.
Reviewed March 9, 2022
My grandmother was getting rid of our 2017 Ford Escape with 9,000 miles on it. I became the recipient of that. I'm in New York and she's in Ohio. I used Montway and they charged about $900 to bring the car to me. That made more sense to me than missing work. The guy I spoke to was very informative and he made me comfortable. He made me feel like this is a real thing here and it was not a scam. I was to pay half upfront and the other half when they delivered the car to me. That made me feel good. I was gonna meet somebody. I swiped my credit card and I also protected it with Chase Bank. If anything would happen with that, I would call the bank and put in a dispute.
I'm still in good shape at that point. What was really nice about the whole experience was the fact that they kept in contact with me. They were, "We're two hours out of Jersey." I thought they was coming last night but it takes a while. They're not going to be breaking their necks to get here fast. They're gonna be safe. That was good.
Thank you for your review, Keith.
Reviewed March 9, 2022
I had a good experience with Montway in the past, so I figured I would just keep using them. The team was great, as always. Very responsive. The time before this, I had some issues with lining up the place of departure, and a time for them. And the team has always been good at working around those issues. Pick up went smooth. I was a little disappointed in the driver. He couldn't seem to get the car started. It was cold outside. It’s an older car. It has a carburetor. It needs some special knowledge. You start it when it’s cold, and he didn’t seem to know. And he started revving on the engine. You don’t do that when the car is cold, especially an old American V8 car. So, I had to stop him. Otherwise, everything is great.
Thank you for being a loyal customer of Montway, Anthony. We apologize for your experience with the carrier.
Reviewed March 8, 2022
This was my first time using a vehicle shipping service and am very fortunate to have used Montway. The representatives were attentive with my questions and were straightforward with the services and pricing. Communications was consistent and I was promptly notified at each stage of the movement of my vehicle. Because this was my first time shipping a vehicle, I would call several times with questions and each time the representative were pleasant and answered my questions promptly.
Hello Daniel. Thank you for trusting Montway to assist in your auto transport. We appreciate your business and thank you for your feedback.
Reviewed March 8, 2022
Montway was spot on with everything. The communication was good. They kept me updated on everything. The crew showed up on time and got my car out there on time. The guy that did the pickup was pleasant to talk with, and professional. I will try and use Montway again.
Hi Bobby. Thank you for sharing your experience with Montway. We look forward to assisting you in the future.
Reviewed March 8, 2022
Initially, I went with one company and they were taking forever. They were like, "Oh, we found a driver. Oh, that driver canceled. We found a driver, that driver canceled." So, I ended up saying, "Okay, I'm done with that company." I went with a new one and the same thing happened. I asked for an enclosed trailer, then they sent an open trailer, so they couldn't take it. They upcharged me. Then I was like, "You know what? I've seen Montway everywhere. I'm not sure, but I've seen a lot of good stuff about them. They're always the number one company that pops up whenever I Google car transports. So, I'm just gonna go with them. I don't care about the price anymore." So then, I went with Montway and it worked out perfectly. They were able to get an enclosed trailer right away and then get it out of here even quicker. Everything went smoothly.
The only thing is that when they were arriving, they didn't give me any update like, "Hey, we're gonna be there in an hour." They just called me and said, "Hey, we're outside." But everything else was perfect. They even helped me move the car into my garage. Montway was upfront about the price, the dates, and it worked out better than I can even describe it. I've never shipped a car before this one and I really had no idea. So, I was going off and looking at the prices. The prices don't matter at the end of the day because you're paying to get your car safely where it needs to be.
Hi Austin. Thank you for your review. We appreciate your business and value your feedback.
Reviewed March 8, 2022
Everything looked good with Montway so I set up transport for my Mustang to be shipped from Michigan to Phoenix. The pick-up and drop-off were pretty good, considering there was a snowstorm Midwest and up there. The carriers were driving in zero-degree weather and snow and ice. The transport was quick. It took seven days in total and that was understandable.
When the carrier got there, his truck was broken. I had to go get a forklift and a chain and straps and pull the car off of his truck. That turned into quite a pain for me because if I didn't have a forklift or chains then the car wasn't coming off the trailer. It had a flat tire, which I talked to the seller about. He said it wasn't flat when he got the car on the trailer. It turned into a whole big mess. It was about an hour's worth of extra stuff on my side that I didn't really need to do. Other than that, the guy was nice and the price of the service was reasonable. It was exactly as I was told.
Hi Vincent. We are so sorry to hear about your experience. If you would like to discuss this further, please email us at feedback@montway.com.
Reviewed March 7, 2022
My experience was smooth, very easy, accurate, and on time. Everything was done through text or calling. I was close to the truck driver, so I went and got the car. But they were supposed to deliver it on the same day that they mentioned. So it was very smooth and quick. The price is a bit much, but it’s good considering the service that I got. I would recommend Montway.
Thank you for sharing your experience with Montway, Qais. We appreciate your business and recommendation.
Reviewed March 7, 2022
Transporting with Montway went very well. It took a little over a week to find a driver but we really weren't in a hurry because we had a place to stay from the house. If we had to be out of the house, I had a place to stay until they picked the car up. They picked it up at my sister's house at the end of the street and she said it was fine. Then they delivered right to my daughter's door where I was staying, which was great. They picked it up on Tuesday and we got it within a week's time. It was a long drive from Florida to Arizona and it was very good. Montway is a reputable company and with them, someone dealt with me and they kept their word.
Thank you for your review, Jeanette.
Reviewed March 7, 2022
The first person I made an appointment with did not explain to me that they were the broker. I thought they were the drivers. Someone else called and explained they found a driver. I then got the picture more. The first driver was cancelled and I had to wait a whole 'nother week to send my car. I wasn't even in town anymore. Montway got another driver. They said he was rerouted. I was supposed to give a Monday through Friday window. I was waiting until Friday but the second driver picked up the car on Saturday. My Realtor gave it to him and that all worked out fine. They followed through with the pickup date and the delivery date.
They brought the car to Orange County and put it on a smaller truck to bring it right up to Santa Barbara. The day before, the driver called and said they'd be there the next day. The next part was a little strange. They called at 7:00 in the morning and said they would be there in a half an hour. I go to the office where I'm renting and wait and wait for it. Two hours later, he got there with my car. That aside, Montway was very good overall.
Hi Regina. Thank you for your review.
Reviewed March 6, 2022
Setting up the transport was done easily. We received a phone call from a young man and he took our information. He found a firm that would transport the car on a closed container. And it was all very smooth. The transportation only took a few hours. It was picked up in Lumberton, New Jersey and brought over to Lebanon, Pennsylvania. The car is not drivable, so it might have been pushed up onto the van. At the other end, the mechanic here in Pennsylvania was able to help unload the car and put it into his shop. It was a little expensive, but it was done very smoothly and professionally. It’s a 51 year old Volkswagen. It rode across into Pennsylvania with a million dollar Ferrari, so it was in good company.
Thank you for trusting Montway to assist in the auto transport, William.
Reviewed March 6, 2022
Montway's rep was super nice. I wish I could have gotten it with her, but something happened. I didn't have the card then I called back and she didn't pick up the phone. Other than that, it was a good deal and it was worth it. It was good pricing and not only that, I was able to fit all my stuff in the car. But there were some issues with communication. They told me the vehicle was going to be picked up one day, then my stuff was not in the car on that day. Then, it got canceled for some reason as the guy had COVID. So, the transport got delayed, but nothing too serious that I was really upset about. For the delivery, I had the guy come to Aviation Plaza in New Jersey because it was easier than to come to my mom's house at the street address. So, I picked up the car in an open area. Then the guy checked everything and it was really easy and smooth. All in all, I would tell others to use Montway. They were awesome.
Hi Stephanie. Thank you for your review. We are pleased to hear about your experience and appreciate the recommendation to others.
Reviewed March 6, 2022
Montway's service was pretty good. I didn't expect I would get the vehicle that fast. I thought it was gonna be longer than I expected. So, I got satisfied with the process I went through with transporting the vehicle. If I need to do another drop-off, Montway is the first company I'm gonna call.
Thank you for your review of Montway. We value your feedback and appreciate your business. We are looking forward to assisting you in the future.
Reviewed March 5, 2022
There was a bit of a mix-up on the pickup. The car was going to be picked up, but it didn't get picked up, and then it did. The driver came and he was great. Everything went well once we got that squared away and the cost of transporting through Montway was pretty equivalent across the board with the quality of their service. The hardest part was I did this for my daughter and she had to pay cash on delivery for the remaining balance. That was a bit disturbing because I like receipts on everything. She gave the driver cash, then he had to call because he seemed confused. I live in North Carolina and I would ship the car to Massachusetts. So, there was a little bit of a disconnect on that but everything worked out fine.
Hello Lynn, I am sorry to hear about the confusion. Auto transport is a very complex industry and we do our best to make it as easy as possible. We do offer a variety of payment options with one of those being to pay for the shipment in full with a credit card. Next time you ship, I suggest asking about what options may be available. If you have any other questions or feedback, please email us at feedback@Montway.com.
Reviewed March 5, 2022
Montway was easier to use. The distance was about 400 miles from Dallas to Port Aransas and we used them both ways. For our company, there are fleet vehicles that we use for different locations. So every couple of months or so, we switch them out, and Montway seems to do a pretty good job of doing that for us. On our end, we are concerned about the safety of the transport because some of our vehicles have equipment on them. Montway did ask the questions, like are there other equipment or aftermarket items on the car that they need to take protection. So they needed to know if they needed an enclosed truck or if the flatbed would work. They were very attentive to what we needed. The drivers call on their cell phones. The last time that I used Montway, they called and said how close they were and verified the pickup person or procedures, and set the location. That was pretty good. It was good service. I'm happy. I will use Montway again.
Hi Leo. Thank you for choosing Montway to assist with your auto transport. We look forward to assisting you in the future.
Reviewed March 5, 2022
Montway was credible. It was overall a good move. They wrapped my stuff. They came and did what they got to do. I felt like they took care of me. They checked up on me. And they knew what they were doing. Every question I had about transferring the moving date, they took care of it. So, it was very easy to work with. They came to the home. They took pictures of the car. They looked around. And they asked me if anything was in the trunk, and they made sure the vehicle was hooked on. When I came to Florida, they brought it to the hotel for me. They unloaded it. It was nice. It was a good price to move all that stuff. Everything was accurate.
Hi Chareall. Thank you for sharing your experience with Montway. We appreciate your business and feedback.
Reviewed March 4, 2022
Montway didn't charge any more than what they quoted. The driver that they contracted with kept in contact with me and the communication was sufficient for me. I don't like a lot of communication, just the pertinent details, and it was a good experience all around. When the vehicle arrived, there was no damage and the driver was on time and courteous. I would use them again.
Thank you for sharing your experience with Montway, Amanda. We appreciate your business and look forward to assisting you in the future.
Reviewed March 4, 2022
When I made the order, it was very easy. They were very considerate and understanding. It was very clear and easygoing. The pricing was great. They have amazing services, customer service and communication.
Hi Ximena. Thank you for your review. We appreciate your feedback on your experience with Montway.
Reviewed March 4, 2022
Montway was amazing. They took extra special care, because I was getting a new car. The only place they had the car is California. So they had to transport my old car, the one that I was trading in. And that same day, they dropped it off and they picked up my car on Monday. When they came to bring my car, I was at work so the driver communicated with me when they would come and he brought it to my job, which is five minutes from my home. It was nice and convenient. It was such a quick turnaround, I was doing a backflip. So happy. We'll probably call Montway because we have another one that I need transported.
Thank you for sharing your experience with Montway, Cheryl. We look forward to assisting you in the future.
Reviewed March 3, 2022
Only displeasure was how early transport arrived and delivery of vehicles. It was close to Christmas, so driver arrived 2 days ahead of when we previously discussed. Loading and transport was good, but, again due to driver's hurry to be home for holidays, vehicles arrived 2 days ahead of schedule, forcing us to move up our travel, and still vehicles were unloaded without us. Thank goodness, no damage done to vehicles, and it did save us car rental as our vehicles were in our driveway when we arrived.
Hi William. Thank you for bringing your experience to our attention. If you would like to discuss your concerns further, please email us at feedback@montway.com.
Reviewed March 3, 2022
Being able to get things scheduled and it not being ridiculously expensive were the reasons I went with Montway. Plus, they had pretty good reputation. I appreciated that Montway had a history, and that I could kind of depend on that. It was very easy to set up. I scheduled it for the next day then I needed to push it a day, and they were very accommodating. The few times that I've had to deal with their customer service, they answered my questions. I didn't get transferred around to a bunch of different departments. It was very straightforward.
They picked the car up on Tuesday morning, and it arrived Thursday afternoon. When they assigned the driver on Monday afternoon, they sent me driver's contact. It was my daughter's car in DC, so she dealt with them a little bit on the front end. It was kind of good but bad. The car wasn't at her house. It was around the block parked on the street but they were very accommodating. I called them mid-morning on Thursday to make sure that I knew when they were coming. They were able to tell me and were pretty much right on the time that they told me they were coming. A little bit more advanced notice of time and me going to be a little bit less proactive but at least I had the information to track down the information I needed.
Thank you for choosing Montway, Melissa. We appreciate your business and value your feedback.
Reviewed March 3, 2022
Everybody at Montway was professional. The rep I dealt with responded quickly and I had no issues. They transported my car for a couple of miles from Miami to Orlando and the quote they gave me was the same price I paid. It was affordable and I got good service.
We are pleased to hear about your experience, Iman. Thank you for your review.
Reviewed March 3, 2022
They were easy to deal with. I was able to get a truck quick that week, which was extremely helpful. They were right on point. Anything I had, they would get back to me right away, which was awesome. The transport was so fast for coming from Connecticut to Coachella Valley. Also, the driver was cool.
Hello Jason. Thank you for your review. We appreciate your feedback on your experience.
Reviewed March 3, 2022
I needed to relocate my 1970 Chevy Nova and I didn’t want to drive it as I didn’t want to put on 1,400 miles on it because it has it’s original 48,000. I had it transported through Montway in an enclosed trailer. Initially, I made an inquiry by online chat because I was not sure what and how it would happen. So, they gave me a preliminary estimate of the cost and I explained to the person I chatted with that I was not ready to do it and that I would contact them when I would be in need of that. After that, I contacted them by phone and I talked to some of the reps. They said that they would find a driver, which might take five to seven days, but they found a driver a little bit earlier. Then they gave me contact on the driver, so then I communicated with him.
The driver's name was Pavel, and he communicated with me before he arrived and when he made it to this location. And since I was in the plane that time, I had my son-in-law receive the vehicle. The delivery location was different but my son-in-law arrived to the location when he got call from the driver. Pavel arrived a little later than the established time because he was picking up another vehicle in California, but he was communicative about it. When they unloaded the vehicle, my son-in-law paid him the cash which was $1,350. The quote they gave me the first time was higher than that because there was some sort of promotion online. There was about a $150 difference but it didn’t make any difference for me because it was a pretty good deal either way.
Thank you for trusting Montway to assist in your auto transport, Radko. We appreciate your business and value your feedback.
Reviewed March 3, 2022
Montway was professional and everything worked out fine.
Thank you for your review, Mike.
Reviewed March 2, 2022
Montway did a good job. The people were respectful and honest. They did what they said they were going to do. My wife was very pleased when she got her car in Arizona.
Thank you for the review, Dannis. We are happy to deliver great service every time!
Reviewed March 2, 2022
The Montway representative was great and the delivery was pretty timely. So, overall, I'm very satisfied. Montway was very responsive and the process was very straightforward. There were two different drivers, and they were both responsive. Whenever I reached out, they would always respond.
Hi Tiffany. Thank you for your review. We are pleased to hear about your overall experience.
Reviewed March 2, 2022
I came across two different companies. One of them was this company, and the other was a very popular competitor. I chose the alternative competitor. Why? Because the one who answered the initial call was super confident, gave me amazing promise, and I felt like they are the best service ever. But I had to cancel the service after 10 days of waiting. You call the company, and nobody replies. They were very good in attracting customers, but once people signed the contract, then they disappeared.
For that reason, I changed back to Montway, and I was so surprised with the amazing service. They are not like a good person who talks very well on the initial interview and leaves you behind. They are trustworthy, and they took care of my car in a very decent way. One of the good things is they give you their contact number, and they are available all the time. They even give you a contact person, and through that contact person, you can ask for feedback and updates. They were very reliable and on time. They gave me a very decent offer, and I'm 100% satisfied. Montway gets a full mark in everything. Everything was decent.
Thank you for choosing Montway, Ashraf. We appreciate your business and review.
Reviewed March 2, 2022
Montway took about as long as they said they would take to get the transport set up and scheduled. It was roughly two weeks but everything went smoothly. The driver called me as soon as he picked up the vehicle. He told me he had secured it, the paperwork and the key were in the vehicle, and then, he told me that he would arrive in four days to the house and to have the payments ready in cash or in money order. The vehicle actually arrived one day earlier than planned. So, that was nice. He called me halfway through the delivery and told me that he was going to be there a little bit earlier, which was about a day earlier. He communicated well. I was really pleased with it.
The only thing was they couldn't deliver it straight to my house. They delivered it like about a street away from my house and that's because where we live is considered like farmland, so there are a lot of water canals. The driver couldn't drive over it. The semi-truck was pretty heavy because he had other vehicles with him. He asked me if I could meet him about a block away from my house. So, I did. He unloaded the vehicle, I checked it out and he showed me everything. He showed me that there were no dents or scratches. So, we signed off and then we just drove it back home.
Hi Jorge. Thank you for your review. We appreciate your review and thank you for your feedback.
Reviewed March 2, 2022
Montway was terrific. They were professional and very flexible because my pickup dates waffled a little bit. Their driver was terrific. He explained what was going on. He let me take some pictures. He was super professional. It was a cross-country move for us so he had like a three-day drive, and he was really efficient. We didn't know if it would take a week if the weather was bad, but everything was great. Their communication was really good.
My original request was for a closed carrier and we sort of had that lined up without a pickup date. They called me and they said, “If you are willing to go with an open carrier, we can pick up your car tomorrow.” I was like, “Oh, yes. Let's do it. I know this is happening.” It was cheaper that way so they gave me a better price. They were really honest about all of it. Use them. They're A++.
Hi Beth. Thank you for your review and recommendation. We appreciate your business and value your feedback.
Reviewed March 2, 2022
The lady that I talked to was very knowledgeable. She made me feel pretty confident about picking Montway. She was very confident in their quality of service, as well as their pricing being as competitive as you're going to get out there. She was very impressive. She made a good impression on me. It worked out well. Montway located a driver pretty quickly. It was less than 24 hours. Unfortunately, that first driver backed out that day he was supposed to pick the vehicle up because he had some problem with his truck. But Montway found another driver that evening. The first thing that they did was to give me the name and contact information of the driver. The driver called when he picked up the vehicle down in Miami and then he called when he was getting close to Atlanta. He was gonna drop off in the evening but I told him I didn't want to pick it up in the nighttime. He was very accommodating and he brought it the next morning.
Hi Michael. Thank you for sharing your experience with Montway. We appreciate your business and value your feedback.
Reviewed March 2, 2022
It was excellent with Montway. The timeline was good as well as the driver. The price was well worth it. It was a good investment and time saved.
Thank you for your review, Linda.
Reviewed March 2, 2022
Communication was really good. It was mainly online via text or email and they were very responsive. I was kept apprised every time something was changing and it was quick. They also called 30 minutes out and the car was dropped off. Also, the cost was very fair and it did not change. The price that I was quoted was what I paid.
Thank you for your review on Montway, Damian.
Reviewed March 2, 2022
My son moved out to Denver and I needed to get his car out there. The first process I was going through was frustrating because I was getting the gamut of $800 up to $1,700. I picked the bottom part and didn't get anything. When I got in touch with Montway, the bid was high, but I was at the point where I was like, “I don’t care, as long as you’re gonna get us there in a timely fashion.” Everything happened within a week. Prior to that, I was sitting on almost two and a half months of crickets and not hearing a darn thing from anybody.
The process went well with Montway. The only hiccup I had was the rep called me one day and said that he found a driver but they wanted $200 more. I said, “No. For that price, I'll drive it out there myself.” 30 minutes later, they called back and said, “Okay. We got it for the price we agreed on, which is 1,700 and something.” They came and picked it up within three days, and had it delivered in three days to my kid in Denver.
One guy showed up in a pickup truck with a three-place trailer, and off he went. He was professional and very polite. I did everything I had to on the tablet, and signed this and that. There was a slight language barrier, but we made ends work. So, it’s good. I would definitely recommend Montway for the simple fact that the job got done. The company was professional. They were on time. They said what’s gonna get done, and it did get done. I'm happy with the experience through their company.
Thank you for sharing your experience with Montway, Brandon.
Reviewed March 2, 2022
They picked the car up on time and Saul, the driver, was very friendly and easy to talk to on the phone. He delivered the car on time too. He was very polite and the whole operation was very efficient.
Thank you for the review! We will be sure to let Saul know they did a great job. We are happy to help any time.
Reviewed March 2, 2022
Montway's communication was very good. The driver was absolutely wonderful. I would trust those guys with my life. It was a good experience.
Hello Terry. Thank you for sharing your experience with Montway. We are pleased to hear you were satisfied with Montway's representative and the carrier.
Reviewed March 1, 2022
The rep was great that was why I decided to go with Montway. They were honest on everything we went through that was why I was so happy with the delivery.
Hello Artan. Thank you for choosing Montway. We appreciate your business and review.
Reviewed March 1, 2022
Montway was honest and sincere. The driver was on time and thorough. The car showed up in Michigan on time and they kept in touch with me proactively. I didn't have to call them, they called me.
Hi Bradley. We are happy to hear about your experience. Thank you for choosing Montway and reviewing us.
Reviewed March 1, 2022
I'm going to use Montway again. The transport was excellent. They charged me 299 for deposit. Then I had to have a $1,670 certified check upon arrival. The driver was excellent. Everything turned out fine. The car was delivered to my son and the only thing he said was, "Oh, man, the car was filthy," but that was to be expected traveling all that distance.
Thank you, Catherine, for sharing your experience with Montway. We are pleased to hear about your experience with the carrier.
Reviewed March 1, 2022
I had picked another company for the delivery and the company started getting real hinky. I didn't want to do it. Then, Montway popped up and they were a little more expensive but I felt so much more comfortable with them. The driver showed up weirdly late but he communicated that he was running late. He let everybody know along the way what was going on so we could not be happier.
Hi Linda. Thank you for choosing Montway to assist with your auto transport. We appreciate your business and feedback.
Reviewed March 1, 2022
I had to move from North Carolina to California and the process to book was straightforward and easy. They just had a few weeks to book and it was successful.
Thank you, Aleck, for your review.
Reviewed March 1, 2022
I was impressed with Montway. They did a nice job. I didn't realize they'd quoted me for an open trailer, and I wanted a closed trailer. It was a little more expensive, but that was more of a misunderstanding. It's not the super class A tractor trailer experience that you would get from one of the huge transport companies. But on the other hand, it was very convenient, quick and efficient.
Thank you for choosing Montway to assist in your auto transport. We appreciate your business and review, Jon.
Reviewed March 1, 2022
A driver picked up my car in California and another one dropped it off in Georgia. The first guy shipped the car from California to Texas. I called a couple of times, and he was polite. The other guy that shipped it from Texas to Georgia was also polite. He called me when he first got to Atlanta, Georgia, but he said he had multiple stops. He told me how close he was going to be, how far away and where to meet up. We met at this plaza where my car was. He drove it to me, and it was in good condition. I was happy with the service.
Montway said that it will take five days, but I got my car a day earlier than I was expecting it. However, I don’t easily give 5 stars. If they would have gotten the car delivered earlier than that, then they get that. I was so anxious that I was just ready for it to come. Still, getting that shipment prior to the expected shipment date is always good for the customer. It was my first time ever shipping cars, and I typically don't buy cars out of state, but this was a great experience.
Thank you for sharing your experience with Montway. We appreciate your business and review.
Reviewed Feb. 28, 2022
I emailed and they connected me with a company. The drivers picked it up one morning and delivered it the following afternoon. They were prompt and they delivered as they promised.
Hi Wayne. Thank you for sharing your experience with Montway.
Reviewed Feb. 28, 2022
The reps from Montway said they were going to be there on Thursday and they called Wednesday morning and said that they would be there about midday Wednesday. Those guys flew down there. They called and gave five hours’ notice that they were early. So, the neighbor ran down there, took the truck, handed them the money and off they went. I would recommend Montway. I liked that they had my truck in a single vehicle trailer and it was an enclosed one. So it wasn't bouncing around with 10 other rigs on the highway. Doing business with them was straightforward.
Thank you for your review, John. We appreciate your business and recommendation.
Reviewed Feb. 28, 2022
I liked Montway's customer service. They gave me a price and they stuck to it. They were here within 24 hours to pick up my vehicle. The driver that they contacted to get with me called me and arranged everything. He was more than willing to work with me about where we would pick up the car because I know they couldn't get into my neighborhood once I asked what kind of a vehicle they were doing. I absolutely adored the driver and his wife who was the dispatcher. The cost was high. However, the truck didn't get lost. There was no damage done to the vehicle. Communication was excellent. It was good value for the dollars paid.
Thank you, Teresa, for choosing Montway. We appreciate your business and value your feedback.
Reviewed Feb. 28, 2022
It was a good experience with Montway. They were very thorough. The driver was in contact with us frequently leading up to picking up the vehicle. Even though my availability wasn't the best, he was in communication with my son a lot. Once I was able to make the drop-off for him to pick up the truck and meeting him face to face, he was very professional. It was outstanding service.
Hi Jeremy. Thank you for your feedback on your experience with Montway.
Reviewed Feb. 28, 2022
The driver communicated very well with me. During pickup, I was provided with proper directions on where exactly I should wait because the trucks that they bring might not be able to fit into smaller streets. He texted and called me before he came and gave me proper estimates. When he arrived, he loaded the car securely, documented everything, took pictures, and inspected the vehicle for any damages or anything like that. Delivery-wise, it was almost accurate. He was a little bit later, but that was totally acceptable. Also, I had the vehicle delivered to a downtown location and he was not able to bring his truck because it is restricted. I had to meet him about 10 minutes away from where I wanted the vehicle to be delivered and he was very helpful and very courteous.
Thank you, Abhisekh, for sharing your experience with the carrier. We appreciate your review and business.
Reviewed Feb. 28, 2022
The customer service I received over the phone was great and my car came in fast than I expected. The delivery guy was good. He told me what the process was and what he was gonna be doing.
Hi Asha. Thank you for sharing your experience with Montway.
Reviewed Feb. 28, 2022
Everything went smooth. Montway did the job for what they quoted, and everybody's happy. The service was priced competitively with everybody else and I got a free upgrade as well. I paid for an open trailer delivery, and it came in a closed trailer. It's $200 more, normally, to have a closed trailer, but they didn't ask for any extra money. They didn't even tell me they were bringing it to me on a closed trailer. I was told there just happened to be a closed trailer coming from Chicago through Nebraska on the driver's way to San Francisco. That's on Interstate 80, and I'm on Interstate 80, so it wasn't out of his way.
Hi Robert. We are pleased to hear about your smooth process. Thank you for your business and review.
Reviewed Feb. 27, 2022
It was faster with Montway and the driver was good at communicating. It was perfect.
Hi Amanda. Thank you for your review.
Reviewed Feb. 27, 2022
I've shipped cars quite a lot here in this country and they're all pretty bad. Montway is not as bad as the others but there's always something, like they turn up early or late. But we've never had any damage with them and their customer service is good.
Thank you for your review, Paul.
Reviewed Feb. 27, 2022
Everything went well. The driver was very nice and the price was well worth it. If I ever had to use them, I'd use them again.
Hi Patrick. Thank you for your review. We appreciate your business and look forward to assisting you in the future.
Reviewed Feb. 27, 2022
Montway was referred to me by a friend. He’s picky and he had a good experience with them. My interaction with their rep was good too. The car was picked up a little late so it was delivered late, but overall, it was okay.
Thank you for sharing your experience with Montway, Sheila. We appreciate your business and review.
Reviewed Feb. 27, 2022
The customer service was great. I never had anyone not respond when I needed them to. Also, the driver was a great communicator. He didn't deliver the car where it was scheduled to be delivered but he made arrangements with my son, who seemed to be fine with it.
Thank you for your review, Gwen. We appreciate your business!
Reviewed Feb. 27, 2022
Montway got my car to me and it wasn't damaged. They got me a good price. They were available in the timeframe needed. I needed the car transported like three days from when I called. Everything was easy. I didn't have to deal with a bunch of call centers. I didn't have to deal with fake prices. I didn't have to deal with people charging way too much or vice versa. It was a smooth and easy process. The company is good overall. The service and price were good.
Thank you for sharing your experience with Montway. We appreciate your business and your feedback.
Reviewed Feb. 27, 2022
A long time ago, I had another company and then, I saw Montway on my phone. The customer service was great from the person signing me up to the driver.
Thank you for choosing Montway to assist with your auto transport. We appreciate your business and review, Diane.
Reviewed Feb. 26, 2022
Working with them was better than expected. They kept me informed all along the way and I got my car lightning fast. But there was no paperwork left with my parents on the sending end. There was nothing that said, “Okay. There were no dings or dents on your car and it was this many miles on it. And here's my name and my official letterhead.” Having that would be good for the driver too. Because if there's a dent, and then we say, “Oh, hey. You put that down on there.” The driver would have the paperwork that says, “No, you signed this and there was no damage". Other than that, the guy who delivered it did everything he said he would when he said he would do it. I would absolutely use them again.
Thank you for your review, Amy. We value your business and look forward to assisting you in the future.
Reviewed Feb. 26, 2022
I was afraid of what I was going to get myself into, but the experience was painless. I had never done anything like this in my life and it was no big deal at all. They picked the vehicle up when they told me they were going to pick it up and delivered it when they said they were gonna deliver it. The vehicle was in perfect condition when it got here. They delivered it right outside my house. They did exactly what they said they would do and the price went where it should be. I found some companies that were willing to do it for much less, but that kind of alerted me to the fact that service might not be as well because they were such outliers.
Thank you for trusting Montway to assist in your auto transport, Paula. We appreciate your business and value your feedback.
Reviewed Feb. 26, 2022
It went well with the reps I worked with at Montway. They kept me updated on when it would be available for drop-off and the drop-off went smoothly.
Hello Amira. Thank you for sharing your experience with Montway.
Reviewed Feb. 26, 2022
Montway did a great job and it was a top-notch experience. It was easy to schedule when I signed up with them. The pickup and delivery were on time and the guys were very careful with the bike and got it there without a mark. The service was worth every penny and I'd highly recommend Montway.
Thank you, Brian, for sharing your experience with Montway. We appreciate your business and recommendation.
Reviewed Feb. 26, 2022
Montway gave me the quote, we arranged the pickup time, and the transport went great. They were on time and called to give me notification at each step of the way, letting me know how far out they were. I gave the man my keys then he put the car in a truck and took off. Pickup was seamless, and I assume drop off was as well. It was received at a dealership the next day. Everything went off as planned, without any problems, and the quote was right on the money.
Hi Phillip. Thank you for your review.
Reviewed Feb. 26, 2022
Montway was one of two places I called, and they responded to me right away. As far as the cost, I thought it was more than I expected it to be. It wasn't a very long haul. Other than that, everything went smoothly. The transporter that they used was very efficient. I would probably use them again.
Hi John. Thank you for choosing Montway to assist in your auto transport. We appreciate your review and business.
Reviewed Feb. 26, 2022
Transporting with Montway was quicker than I expected. I used them in January and when my vehicle left my house, the person that was going to get my car told me that he received the car. He said he'd be here at an expected date and he came here to Kansas a day early. All in all, they are reliable and they will give you information if something happens to them on the road.
Thank you for your review, Armando.
Reviewed Feb. 25, 2022
You do not know what to expect when you are trying to ship a vehicle and find a company to do the job. Your inbox will be flooded with offers from companies wanting to do it. You end up picking a company and hope for the best. After my first choice failed to do anything and I got tired of waiting I fired them. The 2nd company Montway was great. They kept in touch with me about find a contractor and within 3 days my car was picked up in WA State and delivered to a small out of the way town in north eastern Ca. I have no problem recommending Montway.
Hi Dannie. Thank you for trusting Montway to assist in your auto transport. We are pleased to hear about your experience and appreciate your recommendation.
Reviewed Feb. 25, 2022
beginning to end, it was excellent experience. I would not hesitate recommending to anybody needing their car transported.
Hi Joyce. We are happy to hear you were pleased with your experience. Thank you for your business and recommendation.
Reviewed Feb. 25, 2022
Maybe I got lucky but my pickup and delivery times were both happened quickly. The price was relatively good, and my vehicle was delivered in the exact same condition it was picked up in. Will use again in the future.
Thank you for your review, Lloyd. We look forward to assisting you in the future.
Reviewed Feb. 25, 2022
It was my first time ever to have an nice car transported from Las Vegas, NV to Seattle, WA. The driver and the owner of the company were very professional and polite and detailed. The car was picked up on time at 2pm and dropped off the next evening at my brother's house. Yuriy called me 45min before he got to the destination so I could contact my brother to receive the car. It was an amazing experience. Thank you very much Dimitri and Yuriy.
Hi Ken. Thank you for trusting Montway to assist in your auto transport. We appreciate your business and review.
Reviewed Feb. 25, 2022
I was really skeptical about hiring a transport service as I've heard many horror stories. Montway put my mind at ease every step of the way and the transport driver was just amazing!! If I could give 10 stars I would.
Thank you, Annette, for trusting Montway to assist with your auto transport. We appreciate your business and review.
Reviewed Feb. 25, 2022
The customer service was above and beyond. They communicate with the whole way through. The person transport I got my cars was the nicest person and in constant contact with me. My cars arrive in the same condition as pick up.
Thank you for choosing Montway, Debbie. We are pleased to hear about your interaction with our representative and the carrier.
Reviewed Feb. 25, 2022
The transport with Montway was very smooth. We decided on a date, and they had somebody pick the car up on their trailer. They dropped it at our place around midnight. Overall, the experience was good. They are reliable. Their customer service is pretty good. I had a change request in the middle because the car was not ready, and they were pretty prompt. They connected me to all the truck drivers that are available, and someone reached out, which was pretty good.
Hi Sumanta. Thank you for your review. We are glad to hear about your smooth experience.
Reviewed Feb. 25, 2022
I needed my car picked up here at Chicago and dropped-off in Virginia. I was very comfortable with the rep I worked with at Montway. He gave me a time and gave me a good feeling about their company. He was highly qualified and they did exactly what they said. The price was fair and I had no problem with it. The driver called before he showed up and when he loaded the car, he said it would take them one day to get there and that was what they did.
Thank you, Henry, for your review. We are pleased to hear about your experience with our representative and the carrier.
Reviewed Feb. 25, 2022
I've been using Montway for a few years now. So far, all my needs were met. But sometimes the prices were a little too high.
Thank you for being a loyal customer of Montway. We appreciate your business and value your feedback.
Reviewed Feb. 25, 2022
Everything was fine with Montway. The vehicle was exactly how they picked it up.
Thank you, Kenneth, for your review.
Reviewed Feb. 25, 2022
I've transported with Montway twice since the beginning of the year. The first one was from California to Oregon and the delivery took two days from pickup. We live in a rural area where the truck couldn't fit and they met us at a local college. It took five minutes to pick up the vehicle. The next one went from Oregon all the way over to Arkansas and that took 10 days. There was a storm. Also, I had to change the delivery location at the last minute and they were able to do that and drop it off.
Thank you for your review, Johnna. Thank you for being a loyal customer of Montway. We appreciate your understanding.
Reviewed Feb. 25, 2022
I had a positive experience with customer service. Everyone was communicative. I was able to call them on their personal phone and ask them where they're at and the time frame they're gonna deliver the vehicle. The car came in 10 days, so within the estimated time frame, and it looks great. Montway was cheaper than the other places that I got quoted by $100, so it was definitely a good value. I'll definitely recommend them to other people.
Thank you, Yesenia, for sharing your positive experience with Montway. We appreciate your business and recommendation.
Reviewed Feb. 25, 2022
Montway did a good job. They found somebody to bring the car out within a week. The driver did a nice job so I was very pleased with it. But Montway didn't honor the quote. They increased it but they did that before they picked the car up. So, I don't have any complaints there.
Thank you for sharing your experience with Montway, Randy.
Reviewed Feb. 25, 2022
Setting up the transport was all done online and the website was very informative. It was nice and it was a smooth transition. The driver told me they picked up and then, he called as soon as he was in town or about three hours out. The vehicle was perfect when it arrived. Plus, the quote was just right and as accurate as it could get.
Hello Jordan. Thank you for reviewing Montway.
Reviewed Feb. 24, 2022
They did a great job picking up my auto when they were suppose to, transporting it from Florida to Wisconsin, and delivered it to my home when it was scheduled. Everything went as it was suppose to and if I ever need to transport my auto long distance again I will call them.
Thank you, Debra, for choosing Montway. We appreciate your business and review.
Reviewed Feb. 24, 2022
The only issue I have is that the company kept calling about whether we had decided to hire them. These calls came weeks after they had already delivered the car. Otherwise the car was in good condition when it was delivered. The personnel were courteous and helpful. Would certainly hire them again if needed in the future.
Hi Barbara. We apologize for contacting you after your car was delivered. Our team is pleased to hear your overall transport went well. We look forward to assisting you in the future.
Reviewed Feb. 24, 2022
The reservation process was easy and efficient. They showed up to pick up the car on the day they had said they would. They delivered the car early, and drove it from outside my Florida development to my driveway. Gave the key fob to my neighbor as instructed.
Hi Arthur. Thank you for sharing your experience with Montway. We appreciate your business and review.
Reviewed Feb. 24, 2022
I had the pleasure of working with Phillip as my transport driver. He gave me his information so that I could check on my car and his trip status. He was very flexible in working with me during my family's relocation. He went out of his way to ensure that we could coordinate time for my car pick up. He was thorough with pre and post delivery procedures and understood my anxiety of having someone else taking responsibility of my car during transport. The ease of scheduling with the company, my interaction with the customer service agent, ongoing communication by the company and other customer reviews made me feel comfortable and put at ease when deciding to use their services. Best of all I felt they were upfront with pricing and did not lowball the offer to only price gauge later.
Thank you for your review. We are pleased to hear about your overall experience with the carrier and representative at Montway.
Reviewed Feb. 24, 2022
Shipping was a complicated process and Montway was the one that seemed the easiest. The vehicle was tracked and I could see where it was going. And they did it quickly. The only thing was that dropping off was a little weird because there was confusion with the driver of how to do that. But other than that, the process was good.
Hi Brendan. Thank you for choosing Montway. We appreciate your business and review.
Reviewed Feb. 24, 2022
It was good with the rep at Montway. The driver was a friendly guy and lived in the area. I told him what time I was gonna be in town. He told me to give him a call and he had the car here less than an hour after I talked to him. I have another car that I'm gonna transport and I'm gonna call Montway again. If they have some type of discount pricing, that would be nice to know.
Thank you for your review, Eric. We are pleased to hear about your experience with the carrier. Our team looks forward to assisting you in the future.
Media


