Montway Auto Transport Reviews
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About Montway Auto Transport
Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.
Visit www.montway.com- No upfront payments
- 24/7 sales and support
- Free insurance coverage
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Must contact for tracking info
- Terminal-to-terminal transport not offered
Montway Auto Transport Reviews
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Reviewed Feb. 15, 2021
I was happy with my interactions with the sales agents from Montway and the quote seemed reasonable. It may not be the lowest quote I got but it seemed reasonable and it was accurate to the final pricing. The delivery was on time and the car was in good condition. I'm happy with Montway completely. I thought that there were some underhanded people that did these services and they exceeded my expectations. I was pleasantly surprised.
Hey Mark, thanks for the review. Thanks for trusting in us to provide professional service. We work hard to provide a competitive and realistic quote to get cars shipped. We hope you consider us for future shipping needs.
Reviewed Feb. 15, 2021
I set up the transport online and it was quick and easy. Also, their price was much lower than anybody else's. They delivered the car right on time and the one who delivered it was pretty helpful and knowledgeable. The driver called days ahead of time, then called that afternoon, and then called when he was about five minutes away. He rolled the car out of the trailer and drove it right into the garage. It couldn’t have been better.
Thanks for choosing Montway for a seamless and professional car shipping experience. We're happy to help at any time. Have a great day, Jeffrey.
Reviewed Feb. 15, 2021
Everything went great. The delivery driver was really polite and real careful with the car. I didn't notice any damage to it at all that I could see. I was happy with it.
Happy to hear the driver did a great job. Thanks for choosing Montway!
Reviewed Feb. 14, 2021
We had a great experience working with Montway. Customer service leading up to the car shipment was fast and responsive. The shipping itself was painless and arrived cross country way faster than we anticipated - under a week. I definitely recommend using Montway to ship your car.
Thank you for the recommendation, Abby. We're happy we could help provide a professional car shipping experience. Have a wonderful day!
Reviewed Feb. 14, 2021
I started booking my auto transport and the experience was very smooth. It was very quick and the timing was great. I was able to get it in within a short time and I was able to complete my transport within the required time frame. It was so helpful. Also, the communication was great. It was seamless and every step of the transportation was communicated very well.
Thanks for choosing Montway! Happy we could deliver a seamless experience for your needs. Our staff is always available when you need it.
Have a great day.
Reviewed Feb. 14, 2021
The first time I used Montway, it was good. I've done many transports with them since and it's continued to be good, efficient, and reasonable. Also, whoever I get when I dial all seem to be able to pick up the other person's work and the quote is always accurate and competitive.
Thank you for the review, Dana. We're happy to hear you keep coming back! Auto transport is pretty complicated so note-taking is a big thing for us. We want to make sure that anyone who looks at the shipments knows what's going on at a glance. Looking forward to the next shipment.
Reviewed Feb. 13, 2021
There was good communication with Montway's reps and I could get ahold of people when needed. Also, the vehicle came in where it needed to be. The experience was excellent.
Thank you for the review, Robert. Communication is essential to our business so happy to hear we did great. If we can help again just let us know!
Reviewed Feb. 13, 2021
I was referred by a family member that used Montway before and it was fast and easy with their rep. It was non-stressful for me. It was awesome with the driver too. He took pictures of the car to make sure everything was okay. He told me when my car should be expected and it came the same time that he said it would so it was perfect. There were no dents or scratches. Montway did an excellent job.
Thank you for the awesome review, Cortney! Happy to hear we could deliver a great experience. Have a good one.
Reviewed Feb. 12, 2021
Montway was very helpful. They let me know exactly what the costs were going to be. They also let me know what to expect during the whole process. The driver was very nice and professional. I had a friend meet him when he picked up the car. They spent about an hour with the car, taking pictures and unloading it. When he dropped off the car, he introduced himself to me. They took the car off the truck and took pictures too. It would have been nice if they could have cleaned the exterior and the interior. It had a little salt and all that stuff on it but that was how I left it. Montway was perfect.
Thank you for the feedback, Lara. We strive to provide the best experience possible. I can say that due to the tight time restrictions that truck drivers have, having them do a cleaning would be very difficult. But... there may be other options that we are looking at. If we can help with anything else let us know! Have a great day.
Original Review: Feb. 12, 2021
When I called Montway's customer service, I had a good rapport with them and I felt good about that. They were thorough in the information that they gave me. They quoted me a price and it was fine. They stood by that price. But they said Montway would not take anything out until they load and drop my vehicle and that didn't take place. When the driver dispatched it off, they took the money out of my account before they even picked up my car.
Also, I had a whole bag of change that I kept in here in my car all the time. It was close to $200 and they took that whole bag out of my car. They claimed they didn't take it and the guy said that somebody came around in their lot or wherever they have my vehicle at. It's in their possession. They were responsible if anybody comes around my car. It should have been locked and they should have been checking that. I was not pleased with the company Montway used. If Montway is using that company, I won't use them anymore. Other than that, everything else was cool. They picked up the car and dropped it off on time.
Hello Denise, thank you for taking the time to share your experience. We're happy we could reach out and clarify the service agreement and expectations of auto transport. We confirm when the order is booked that the charge will be processed when a carrier is dispatched for the order. This information can be reviewed in the order confirmation as well as on our website.
I do apologize for the inconvenience of the missing items. As we're an auto logistics company, personal items inside the vehicle are not accounted for during inspections and are not inventoried in any way. We do not recommend that customers leave personal items inside the vehicle during transport. As the trucks do make frequent stops and are frequently inspected by officials while on the road. Due to this, there is no way of knowing who or what the responsible party would be if any.
If a customer is going to leave items inside the vehicle, we recommend they inventory and take pictures of the inside of the vehicle right before and right after vehicle transport.
Reviewed Feb. 11, 2021
Montway's customer service was very clear when we were getting our quote. The quote they gave was accurate. Everything was perfect.
Thank you for the feedback. We strive to be as transparent as possible when it comes to auto logistics. We hope you consider us for future shipping needs.
Reviewed Feb. 11, 2021
Montway seemed like they were easy to deal with. I went with them and it was easy and smooth with the rep. They were very professional and knowledgeable. The driver left the vehicle at our condo in Florida. We picked up the vehicle about eight hours after it was left there and it was safe. They left the key in a safe spot. It worked out well. The price was reasonable and they stuck to it so it was good. I would recommend Montway and I would definitely use them again.
Thank you for choosing Montway. We're happy to help with your car shipping needs at any time!
Reviewed Feb. 10, 2021
Working with Montway's reps was a good experience. I got the things that I wanted. The driver was on time. He was cooperative and he answered my questions.
Happy we could help! Thank you for choosing Montway for professional auto shipping services.
Reviewed Feb. 10, 2021
I was ready to move when Montway's reps called and said they couldn't pick my cars up for another week. I said I was gonna have to get somebody else and in about two hours, they called and had a guy show up in another hour. The driver did a nice job. He came up to my neighborhood and picked the cars up. I appreciated that he told me what was going on and then called to tell me where he would be. I've moved a number of times and I've used other car haulers. These guys are by far the best.
Thank you for the review, Matthew. While we may not always be able to, depending on the logistics involved, we can definitely make arrangements for our customer's needs. Glad to hear the driver did a nice job. If we can help with anything else please let us know.
Reviewed Feb. 9, 2021
I spoke to the customer service rep and she was very friendly and very knowledgeable. I had won a car at a car auction and I needed somebody to pick up the car immediately and Montway dispatched the truck within 72 hours. Then, the car was in my house within four days. Also, what I was quoted in getting was what I paid. Montway is a good quality, reliable, on time, and safe transporter.
Thank you for the praise, Mike. We help move hundreds of cars from auctions every day. Happy to deliver great service at any time. Looking forward to the next transport!
Reviewed Feb. 9, 2021
I liked Montway's response time and their reps were very good. Though things were a bit last-minute, they were rushing to get us in. The vehicle was delivered very fast. It was very dirty and I was kind of surprised by the condition of it but that's probably typical. I would use this company again.
Thank you for taking the time to leave your feedback, Carroll. We're always working to provide the best experience possible.
Reviewed Feb. 8, 2021
It’s super scary when you're moving and a lot of companies are super sketchy but Montway was super organized. My car was here in three days and the operators and my driver were awesome. There was a delay but it was Thanksgiving and it was totally understandable. Also, everyone was in good communication with me. They answered and text messaged right away. I’d recommend them to everybody. I wish they moved things.
Thanks for the review, Mahj. The holidays can present some tricky situations so we appreciate your patience. Maybe someday we'll expand beyond vehicles. In the meantime, we're here to help with any auto transport need.
Reviewed Feb. 8, 2021
I moved from Texas to California and we used another company but the prices were too expensive. With Montway, the reviews were good and the price was affordable. I moved from California to Ohio and they transported my Chevy. Everything was perfect. The day I made the phone call, they told me when they were going to come to pick up the car and when I was going to receive it. There was no delay in anything. They delivered my car one day before. The day they delivered my car, I couldn't pick up the phone right away because it was on mute. The driver had to wait for me almost one hour. When I saw the phone call, I called back and he was extremely friendly and very professional. It was amazing.
Thanks for giving us a try, Eliandra. We use the latest technology and data to provide the most competitive pricing on the market. We hope you consider us for future shipping needs.
Reviewed Feb. 7, 2021
I heard that Montway is one of the best in Illinois. The quote was a little on the higher side but as it was Montway, I didn’t look further and I went ahead with it. The person who helped me with getting a quote was very good. The service was polite, to the point and very prompt. The delivery was as promised. I hardly had to walk a few yards and it was delivered close to my home. But Montway should have given me an option of covering my car with a car protector or car cover, with additional cost. It could have protected my car from dust and scratches. I would have gone with that.
Hi Rahul, thank you for taking the time to share your experience. We are always working to provide the best auto transport experience we can. Car covers are not something we promote unless the car is wrapped by the OEM. Covers that are not properly secure can pose a hazard for the vehicle they are attached to, other vehicles on the trailer or road. If a customer would like to use a car cover, we recommend consulting with our shipping experts for more details.
Reviewed Feb. 7, 2021
My son goes to college out in California and we wanted to have his vehicle shipped out to him. We live in Wisconsin and I told Montway I'd rather bring the vehicle down to the Chicago area. I know they're going across country and they need to get on 80 West. It would be quicker if I can bring it down there and I'd probably find some driver easier that's already en route across country. They were willing to work with me and it worked out pretty well.
The reps at Montway were really efficient. When I first placed the order, they told me to give them five days. It was over Thanksgiving and we ended up taking it down the Friday after Thanksgiving. They found a driver much sooner and I brought the car down to Joliet. Working with them was really good. They kept me in the loop and sent me follow-up emails.
Also, the driver exceeded our expectations, which I knew he would. They said the delivery can take up to seven days but the car got there in two days. The driver said he could give the car to our son on Sunday and he got there Sunday night. I would want to use them again to bring the car back if my son is coming back for the summer a little bit. I like their service and I like the driver that we had. He was on point - the whole thing of taking a picture of the car and making sure everything was in tip-top condition. It was a real efficient process and the quote was pretty accurate.
Thank you for the review, Darryl. We help move many vehicles for school relocation all the time. We're always happy to help! Glad to hear the driver exceeded expectations. We'll be sure to let them know they did great.
Reviewed Feb. 6, 2021
I was looking at three transport companies but Montway was able to do it in the timeframe I wanted. Also, they were the best price. The person that delivered the minivan was excellent. They did a nice job.
Thank you for taking the time to leave a review, Kevin. We appreciate the feedback and if we can help with anything else let us know!
Reviewed Feb. 6, 2021
Montway is excellent and it was great dealing with the rep. Everything got answered when I had concerns. When the vehicle arrived, it was in good condition.
Thank you for the great review, Curtis. We're here to deliver professional auto shipping services at any time. Have a good one!
Reviewed Feb. 5, 2021
On both ends, the driver was very prompt and had good communication. He was the intermediary that Montway called. He and his company were wonderful. We had some traffic problems for transport. They let me know when they were gonna be late and they let my son know on the other end. They asked my son if it was okay if he drove the car over if they find a Target or some big place where they could pick it up. It would be too hard for them to go onto his residential street. So, it was very nice.
Thank you for the comments, Danna. Communication is essential to our services so we're happy to hear that the carrier did great. We look forward to future shipments!
Reviewed Feb. 5, 2021
We set up a date and they here on that date. They picked up the car and delivered it to Kansas in a couple of days. They used a real nice equipment and a nice enclosed trailer. It worked out just fine.
Thanks for the review, Jerry. Happy to hear our team could deliver great service. We hope you consider us for future shipping needs.
Reviewed Feb. 4, 2021
My son had an old truck that he'd had since Junior High. It was given to him by his dad who's no longer around and he parked it at his uncle's place in East Texas when he left with the military. He spent a tour overseas then he came back home. His contract's finally ended and he chose not to re-enlist. He moved to Colorado where he met a young lady and the truck was miles from where he was. We had no way to get it because the truck could not be started, and he had no way to go get it as well.
I contacted Jay, a friend of mine who owns a record company in Houston, Texas, and said, "Hey, look, I need to get this vehicle to Colorado from East Texas. How do I do this?" He said, "You're gonna have to have it transported." I said, "How do I even do that?" He said, "Call this company. They're the best there is. They have a great reputation. They're dependable, bonded, licensed and insured." The day I called to set up the transport, Montway called me a few hours later ready to move it. I said, "Whoa, wait. This is fast." We had to coordinate with my son's schedule because he had to be at home in order to get it where he wanted it off the truck since it couldn't be started. My son's birthday was December 20th and they delivered at Christmas Eve, which was great. It was a happy birthday and Merry Christmas present for my son because I paid for it. He was very excited.
Montway called me the day before Christmas Eve and said they were there to pick it up, and they got there the very next morning. Less than 24 hours after picking it up, they delivered it. It was perfect timing. I was absolutely thrilled. Also, my son said the driver was amazing. They live on a crazy road and the driver helped him get it unloaded and get it in the yard where my son wanted it. Not being able to start it, it was going to be difficult. The communication was great too. The driver messaged me all along the way to tell me where he was at and an approximate arrival time. I can't say enough good. I may be calling Montway again in the very near future because I have a cargo trailer I need to get to Colorado to my son from Florida.
Thank you for taking the time to share your experience, Megan. It means a lot to us to be able to deliver on delicate customer needs. Happy we could help with your son's truck. We look forward to being able to serve you again in the future. We wish you the best in the new year.
Reviewed Feb. 4, 2021
I bought a new Corvette and Montway came highly recommended by the dealership. I got three quotes from them. The two quotes for the enclosed were right in line, and the third one was not enclosed and I didn't want to do an unenclosed with the new car. They kept in contact all the time and told me what was going on. They gave me the driver's number and we chatted via text a few times while he was on the five-day journey across with the car, and he kept me updated. Everything was perfect. The car was delivered looking like the day they took it out of the showroom floor in Ashland, Ohio.
Thank you for the comments, Jack. Enclosed transport is a fantastic way to add an additional level of protection for your vehicle. If we can help with anything else let us know!
Reviewed Feb. 3, 2021
I moved out of California and relocated in Arizona, and I used Montway. I did speak to somebody and I felt the price was right. I didn't feel the need to shop. I had two interactions with the Montway representatives. First, before signing up for them. I just had some questions. Second was directly with the driver. He was picking up my car. He called me a couple of times and he was great. Everything was perfect.
Thanks for choosing Montway for professional car shipping services, Yael. We're happy to hear we could help and we hope you consider us for future needs.
Best regards,
Richard KMontway Auto Transport
Reviewed Feb. 3, 2021
I needed to get my car shipped. I looked online, and Montway had good ratings and offered price quotes that were not too low and not too high. I chose them. The customer service reps were always very patient and understanding, and they answered all of my questions. I had to call a few times to repeat the quote or have them review it with me and go over details, and they always did. It was never an issue. I would recommend Montway. They did a good job.
Thank you for the recommendation, Monica. We work hard to provide the best service we can do. We know not everyone ships a car every day, so our team is always here to answer any questions. We hope you consider us for future shipping needs.
Best regards,
Richard KMontway Auto Transport
Reviewed Feb. 2, 2021
A friend of mine from Connecticut had moved to Florida. He was impressed with Montway and he referred me to them. They were good. I had to switch my dates a few times and they were accommodating. The gentleman that transported my vehicle was excellent. I had two cars transported. One was working and I needed a jump on the other one 'cause it had been sitting in my garage for a while. He had his auto battery with him and he jumped up my car, let it warm up and drove it right up on his vehicle to transport it. He kept calling me and contacted me to let me know when he would be here and what time. Montway has outstanding customer service and attentive in meeting your timelines of when you want your car to be there. They communicate very well and they keep you abreast of what's going on. I was very impressed with them.
Thanks for giving us a try, Yvette. I'm happy to hear our team was able to deliver professional service. We strive to work with the best drivers in the industry. We'll be sure to let them know they did a great. Have a wonderful day!
Best regards,
Richard KMontway Auto Transport
Reviewed Feb. 2, 2021
When I called Montway, I liked the ease of talking to people that could give me answers. The driver kept in contact before they came to pick up the car, and it worked out very well. They did keep in contact with the person they were delivering to. We were very satisfied. We've used this kind of services before and this is by far the best one that we've dealt with.
Thanks for the comments, Manny. Communication is essential to our business. We'll be sure to provide your feedback to the driver. We hope you consider us for future shipping needs.
Best regards,
Richard KMontway Auto Transport
Reviewed Feb. 1, 2021
My experience with the customer service of Montway was very good. My interaction with the driver was excellent as well. It couldn't have gone better.
Thanks for the comments, Bryan. We'll be sure to let the driver know they did an excellent job. We hope you consider us for future transport needs.
Reviewed Feb. 1, 2021
I looked online at several companies and Montway had some really good reviews. It was costly to move the car, but Montway came in a little lower than some of the other ones that quoted even higher, so I went with them. The quote went up a little though because I got it early on. Other than that, everybody was nice. They kept me informed. The driver, Danny, was amazing too. He called and when I called him, he picked up the phone. He came right on time, close to my house because he has the longest truck I've ever seen. He put my car in the front, drove directly to Florida, and then delivered it to my daughter. He took care of the car. It was perfect. I should have just sat in the car there and had him transport me too because that would have been fine.
Thank you for the comments, Diane. I'm happy to hear that the driver did an excellent job. If we can help with anything else please let us know.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 31, 2021
I feel really good doing business with them. I told them, since I’d be out of my house by that day, they helped me out and they delivered.
Thanks for choosing Montway for professional auto shipping services. Have a wonderful day!
Reviewed Jan. 31, 2021
I went with Montway because the car was going to be picked up within two days. This was very last minute. I did call other places too and it was right before Christmas. With the holidays, people were like, “Oh, our guys won't be back until January 4th,” but we needed it at that point. I did an instant quote and Montway told me it was about two to three days which was doable. All of a sudden, I got a change. Instead, it was going to be picked up until January 4th. Immediately, I freaked out and called. They said that was a mistake and they were going to take care of it right then. Within an hour, they already had a driver willing to pick it up the next day. That was awesome.
We got the car two days after Christmas and I wasn't expecting how quick it was. The driver was a sweetheart. He was trying to figure out the most convenient place for us to pick it up. The car was perfect. There were no dents or anything like that. The quote was less than I expected it to be. Other places gave me quotes of like two grand or $2,500. With Montway, it ended up being a little over a thousand. Back in July, I paid about $1,500 to get the car sent there. I'm completely satisfied and I would definitely use Montway again.
Thanks for relying upon us, Ashley. We work hard to deliver the best experience that we can. With the largest network of motor carriers in the country, it allows us a lot of flexibility and options to get the job done timely and for a reasonable price. We look forward to servicing you again in the future.
Reviewed Jan. 30, 2021
The quote was reasonable and the final price was exact. Everything was as it was described. I would recommend them.
Hey Robert,
Thanks for the comments. Happy to deliver a professional car shipping experience for your needs.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 30, 2021
Things went perfect with Montway. The rep I dealt with was very knowledgeable. The quote was right, but then they found out the truck was a little longer, so the price went up a little. Still, I was happy. They picked the truck up and they delivered it on time.
Thank you for sharing your experience, Ed. We strive to provide a professional experience every time. We'll make sure to audit your order to avoid any issues in the future. We're happy the experience was good overall and if we can help with anything else just let us know.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 29, 2021
My grandson is in the military. He was in Biloxi, Mississippi, and he was transferred to Japan. He wanted to bring his vehicle home to Las Vegas, where he lives. That's a long way to drive. I went to check out the ratings, checked Montway Auto and they're well-presented. We got ahold of them and they transported the vehicle for us. They did a good job. They were on time, and they did everything right by the book, so there was no problem at all. I talked to the reps over the phone and they were helpful. They were quite efficient and they always kept in communication with me on timelines and everything else. That's what made it really nice 'cause I didn't have to worry, "Are they on time?" "Where is it at?" this or that.
The quote was good too, but then because of the time frame, it cost a little more money. My grandson still had stuff to do on base and I wanted a tighter time frame. It was specialized service, like one day they could get the car there and the guy picked it up and took it right away. The time frame was perfect because when they picked up his car, he caught the plane that afternoon. The driver was excellent too. He called my grandson when he got there. They pulled the car over and he checked it out, took pictures of it, loaded it up and then drove it out. From there, it took the transport four days to get here because of that pickup.
Thank you for sharing your experience, David. I'm happy to hear the feedback on our specialized move services. It's important to us that when our customers have strict requirements, we're able to deliver. I'll be sure to let the team know they did an excellent job. If we can help with anything else just let us know!
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 29, 2021
Montway had a good price and they were one of the first ones to reply back with a quote. My experience with their reps was very good. The driver communicated really well. He gave us a cellphone number when he left California. We knew we wouldn't be in the town until a few days after he was. When we got into town, there was a huge snowstorm so we couldn't get the car up to our hill to our house. So we just had him hold on to it for a few days. Then we coordinated to meet him in a public area where we could get the car down. He did a really good job. He took photos beforehand, so we were confident that he was taking care of the car. They're really trustworthy and they made sure there was no damage.
Thank you for sharing your experience, Dave. We're happy to hear the driver went above and beyond to deliver professional service. We'll be sure to let them know. If we can help with anything else please let us know.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 28, 2021
The rep was great and I definitely found the quote reasonable. The driver was great too. He communicated well and he’s friendly to us.
Glad to help with your auto transport needs, Andre. If we can assist again in the future just let us know.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 28, 2021
I was very happy with Montway. Their price is reasonable. Another company was giving me a $1,000 deal. I had a little bit more luggage in the car because I have some family emergency situation. So, I have to move my car back and forth and they also picked up without any hesitation. The driver was okay too. I had a great experience with Montway.
Thank you for sharing your experience, Kamal. It's our goal to deliver a seamless transport experience every time. We look forward to the next move.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 27, 2021
The rep I talked to on the phone was a great helper and the timeframe of the transport was perfect. Everything was here on time.
Thanks for being a great customer, Alexander. We're happy to help at any time!
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 27, 2021
Most of the cars we ship are in excess of $100,000. When you're moving cars like that, you can't just give them to anybody. When we use somebody, I usually get Montway. I've used them in the past, and they've always done well. The quote has been accurate. It's always been exactly what they said it would be. They've got a very good system too. They email, call and text you and give you the driver's info. They use different subcontractors (it's always a different truck), but all the drivers have been great. The drivers call you and tell you when they're coming. They do a good job, so I said, "I don't have to switch now. I’ll use them when I ship a car.” One of the guys they sent was awesome. He has one of the nicest trucks I've ever seen.
Thanks for the praise, John! We're happy to help provide professional service at any time. We look forward to the next shipment.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 26, 2021
I bought a car for my mom and was trying to get it shipped to her. Montway was recommended to me by the dealership that I bought the car from. The original quote was for an open carrier and it was $550. Then, I got two calls that offered an enclosed carrier. The first one was like $250 more and my thing was if they were going to offer something else, make it appealing. But the second was $650, which was 100 bucks more, and I opted for that. I know enclosed trailers are a little bit more expensive.
Once we had a person to pick the car up, everybody was pretty good about calling and coordinating everything. I was communicating directly with the guy hauling the car and he kept in contact with me. It was my recommendation that he drop the car off about half-a-mile from my mom's house where there was a parking lot. It worked out fine and everything went according to plan. Montway provided what they said they would and got me what I needed when I needed it and when they said they would.
Hey Timothy,
Thank you for the comments. We work with many carriers across the country and try and keep options open. This helps optimize routes and provides quicker transport. We strive to work with the most professional carriers out there and we consider communication an essential requirement. So we're happy to hear everything went well. If we can help with anything else just let us know.
Have a great day!
Richard KMontway Auto Transport
Reviewed Jan. 26, 2021
Everything was done perfectly with the transport with Montway. The coordinator was very good. The pickup from New York was very good too. My son took care of that part and delivery was right on time as well.
Happy to deliver great service. Thank you for sharing your experience, Joyce.
We hope you consider us for future transport needs.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 25, 2021
I was very pleased with my experience using Montway Auto Transport. The car was picked up at Coconut Creek. When the driver delivered the car to Massachusetts, he pulled over on the side of the road and unloaded the car. We were there if he needed any help. The car wouldn’t start, so he had to jump the car. He was a very nice and pleasant man. I told a friend of mine that the price that the transport cost me was reasonable. Their circumstance is not the best, so I wanna provide her with the information from Montway's service.
Hey Pauline,
Thank you for the comments. It's important to us that we work with the most professional motor carriers out there. So we're always happy to hear how they are doing. We'd be happy to help your friend, as long as we know the details, we can see what we can do. Send us an email to feedback@montway.com with the details.
Best,
Richard KMontway Auto Transport
Reviewed Jan. 25, 2021
I needed to transport my vehicle for the engine to be repaired. One of the guys who towed it up there recommended Montway. I will definitely use Montway again. I like it. Everything was good with the driver.
Thanks for the review, Derrick. We're happy to help with your car shipping needs at any time.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 24, 2021
Montway's rep had top-notch professionalism and knowledge. The quote they provided was fine and the final pricing was very accurate. Fantastic delivery.
Hi Jerry, happy to deliver professional car shipping services for your needs. Thanks for choosing Montway.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 24, 2021
I had a pleasant experience overall with the team of Montway. They kept me up-to-date and up to speed on everything. Everything was good.
Thank you for sharing your experience, Michael! Happy to hear our team could deliver professional service.
Have a great day!
Richard KMontway Auto Transport
Reviewed Jan. 23, 2021
Everything was excellent during the transport with Montway. The driver was outstanding. He stayed in contact with us continually throughout the pickup and then the delivery. He was very efficient, effective and courteous. It was an outstanding experience. I would highly recommend Montway to anybody.
Hey Carol, thank you for the review. We're glad to hear the driver did an excellent job. We'll be sure to let them know.
Have a great day!
Richard KMontway Auto Transport
Reviewed Jan. 23, 2021
I previously used them in my move from Georgia to Texas. I preferred to go back and use them since I had already been familiar with their services. I had a thorough and brief interaction with the customer service team. I was very understanding of the process so it was kind of clear to me as far as how the process worked. The quote was good. They adjusted it because I came back a second time. They gave me a discount for using the services again. My car was delivered ahead of time. I liked the company that they used. They were very professional and on time. I would definitely refer Montway to other people as well if they're in need.
Hey Roslind,
Thank you for taking the time to share your experience. We always try and offer a discount for returning customers when we can. As always, we strive to work with the best motor carriers out there, so we're always happy to hear when they do great. Looking forward to the next shipment!
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 22, 2021
Montway's customer service was good. For not knowing them and not ever having dealt with them before, I was happy with what they did. They got me set up and it even was cheaper than I thought it was going to be. There was good communication. The car was in Arizona and I was in Wisconsin so I had to connect with a person out there to be ready to load the car. They kept me informed and let me know when the trucker was coming. They told me about when it would be dropped off and it was pretty much right on. The trucker was there when he said he would be there.
Thanks for giving us a try, Pauline. Not everyone ships a car every day so we try and be as informative and professional as possible. If we can help with anything else, just let us know.
Have a great day!
Richard KMontway Auto Transport
Reviewed Jan. 22, 2021
Montway was recommended by a family member and their quote was fair. The driver called when he was about an hour away. He arrived and unloaded the vehicle then I paid him and he left. It was good and the vehicle was perfect.
Happy to deliver a seamless experience, Anika. Thanks for choosing Montway for your car shipping needs.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 21, 2021
I was relocating from Hawaii to Georgia and Montway handled transporting my vehicle. Every time I called, they were right there with the answer and sometimes, they would transfer me to someone who was more knowledgeable about my account or my trip. They kept me informed via email, too. There was a delay in LA because of so many people moving out of California but the vehicle was delivered on time. I was very happy with the way they delivered it and turned it over to my wife on the other side. The delivery driver contacted us towards the end. They said where they would be delivering it that day and where to meet. The transfer was great. Montway delivers on their promise and they were very helpful.
Thanks for the review, Byron! Happy we could help with your relocation. Proper communication helps ensure safe and professional transport.
If we can help again in the future, just let us know.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 21, 2021
The first time I used Montway was coming from Lubbock, Texas going to Los Angeles. It was good. The communication was through the website and I find it very safe. I compared to other companies and they just do phone call and you do not know what’s happening. With Montway, everything is well documented. After a month or two, I needed another transaction from Los Angeles, California going back to Texas. I went with Montway again and everything was good too. It was a very smooth transaction. I'm a very satisfied customer.
Thanks for the great review, Francis. Communication is essential to our business and it's important that it's documented. This allows us to provide professional service tailored to the customer's needs. We look forward to the next shipment.
Have a wonderful day!
Richard KMontway Auto Transport
Reviewed Jan. 20, 2021
My experience with the service rep of Montway was very good. The driver was very good too. I was very pleased with him. They picked the vehicle up on the day they said they were gonna pick it up. They also delivered it on the day and time they said they were gonna deliver it. I couldn’t be happier. I would highly recommend Montway.
Thank you for the recommendation. Glad we could help with your vehicle move, Michael.
Looking forward to the next one!
Richard KMontway Auto Transport
Reviewed Jan. 20, 2021
I called them and then they called me back and we talked about my order. Once I got a confirmation of order, I got a call from the third-party who was taking my order and picking up my vehicle. They picked the vehicle as per the timeline and they have delivered that vehicle. It was very simple. Whatever the quote they provided, it was the same thing they charged me. It was a wonderful experience. If you want to transport your car, Montway is a wonderful option.
Thanks for being a great customer, Viondkumar. I'm happy to hear our team was able to deliver a great experience for your needs. If we can help again just let us know.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 20, 2021
Montway did a good job. They're professional and they were there when they said they'd be there. There was also enough communication. They provided me with contact numbers and if I ever had any questions. The thing that made me think that Montway is the organization to work with was it said that they are the largest movers of things, and they exceeded our expectations.
Thank you for the review, Trent. Communication is essential to our business and I'm happy to hear our team was able to deliver. Have a great day!
Best regards,Richard K
Montway Auto Transport
Reviewed Jan. 19, 2021
I've used Montway before through uShip. The first couple of times I shipped cars, I didn't know I could go direct with the providers. I went direct last time and Montway always has the best prices. They've always been great and communicative. They're always available when you call if you have questions. I've moved a lot and used movers and those can be a real nightmare. The car movers are super fast. Sometimes, they're even faster than you could ever expect them to be so it's always nice to have somebody pick up the phone when you call.
Thank you for the review, Sandra. Communication is essential to our business, so I'm happy to hear our team does a great job. We also use the latest technology and data to provide fair and accurate prices. We look forward to the next transport.
Have a great day!
Richard KMontway Auto Transport
Reviewed Jan. 19, 2021
I went with Montway because of two things. One, they had a good reputation and two, they were willing to send someone to a very remote location in Wisconsin for an ‘87 Plymouth station wagon then come to a relatively remote location in Alabama. They offered a service that hardly anyone else did. The experience was everything I would expect it to be. They got the data I had and very quickly got back with an offer. I accepted it equally quickly and after that, everything was exactly as scheduled. What's impressive is that the driver showed up at both ends exactly on time and the timeframe was faster than I thought it would be. I've shipped cars three times and this has been by far the best experience. There are so many not-very-good people out there shipping or carrying cars and if I have an occasion to ship a car, I will go to Montway first.
Hi Pete,
Thank you for sharing your experience. Happy to hear we could help deliver your 87 Plymouth safe and sound. Location is a large inhibitor when it comes to auto logistics. With our connections and large network of certified carriers it definitely makes it a lot easier. We'll be sure to let the driver know they did an excellent job.
Have a great day!
Richard KMontway Auto Transport
Reviewed Jan. 18, 2021
It was great with Montway. They were very professional. The reps are nice but they're difficult to understand. I was trying to get ahold of the driver and the driver's telephone number on the sheet that they originally gave me was disconnected. It was kind of difficult to get a handle on it. But they picked the car up one day and it was here the next which is awesome. The delivery was right on time and the car was in good shape.
Thank you for the feedback, Mark. We'll be sure to address this with the motor carrier, as communication is essential to our business. Glad we could deliver a professional experience overall. If we can help with anything else, just let us know.
Best regards,Richard K
Montway Auto Transport
Reviewed Jan. 18, 2021
Montway had a good price so I picked them. There were a couple of problems because the pick up of the car was at the Port of New Jersey. It was a real hassle getting a car out of there. They've got lines of trucks and car carriers waiting to get in. But the guy showed up. He was a day late getting it to me because there was a terrible snowstorm down in New Jersey. It was totally understandable and he communicated with me and texted me back and forth. I had sent them the documentation he needed to pick the car up and the next thing I knew, he was at the end of my driveway. I was really happy.
It was a quick and easy process. A lot of what I did was on the website. I was chatting back and forth with someone. I had had it shipped from England so I got pictures of it at the dealer, leaving the dealer, at the port, leaving the port. Then he sent me pictures when he got to the port and there were no issues. The car was perfect. It was the same as when it left England, just a little dirtier ‘cause it had been a couple of weeks. The people at the port had left the window open like a quarter it was kind of wet inside. But the guy that picked it up wiped it up and he took care of it. The vehicle was like what I expected. If I were ever to import another car, I would call Montway directly instead of looking for bids.
I got an email from them that asked me to give them a review. The only thing is a lot of companies send you those emails and to do it, you have to log on to Google and I don't have a Google account. Whenever there's a Google review thing, it's more hassle than it's worth for me to figure out how to get on Google so I can write a review so I don't bother doing that.
Hey Mike!
Thank you for the comments. We work with port shipments daily so we understand the complications. A lot of logistics from many different companies all at once can make it pretty confusing. I'm happy to hear that our team, both in the office and on the road communicated effectively. As this is key providing fantastic service and safe delivery.
We work forward to the next import. Have a wonderful day.
Richard KMontway Auto Transport
Reviewed Jan. 17, 2021
I have a friend who recommended Montway and I love them. They're easy to use, efficient and convenient. The first time I put the quote in the websites of other companies, I received tons of calls and it was overwhelming. They want to rip you off. With Montway, it was professional and transparent. Everything was great. The drivers were amazing. They picked up and delivered the cars on time. They adjusted to my time. I didn't have adjust to theirs. Montway treated me well. They need more advertising though.
Thank you for the great feedback, Javier! Glad to hear we could deliver professional service. We work hard to provide realistic quotes and information on our industry type. So we appreciate hearing it from our customers as well. If we can help with anything else, just let us know!
Reviewed Jan. 16, 2021
Everything was excellent with Montway. I could not have found a better company. They gave me a very good quote as well as a discount. When the car arrived, it was as it left the dealer. It was perfect. Use Montway. They’re the best.
Hey Kevin!
Thanks for choosing Montway. Happy to hear we could deliver excellent service for your needs. If we can help with anything else, please let us know.
Best regards,Richard K
Montway Auto Transport
Reviewed Jan. 15, 2021
Montway had the most reasonable rates. The first time when I called, I spoke with a young lady and I was really happy with the reception that I got. It was a week or two later when I had planned to get a car and the office kept in touch with me. I spoke with Mo on the second time and by the time I got him on the phone and we talked, everything was great. Everything he said that would happen happened and I got the current time. Everything went fabulous. The driver was great. I was informed. I got the car when they said I would have gotten it and it was a smooth travel for the car. I was a little apprehensive because I’ve heard a lot of horror stories about people's car coming in damaged but the service was exceptional. I was very satisfied and I would definitely recommend them again. My daughter is gonna get a car from Texas so I would definitely call on them again when I'm ready.
Hey Paulette,
Thank you for taking the time to provide your feedback. Auto transport is not something people do every day. So we strive to provide a friendly and informative atmosphere.
Damage is definitely an understandable worry. There is no denying that it occurs in every logistics field, including our own. As a shipper, there are good practices you can take to protect your shipment. We advise to document and take pictures and/or videos of your shipment right before it is picked up, and right after. The driver will do an inspection with you as well and have you sign a document. But it's always good to have additional supporting documents. In the event that damage does occur, our team is here to help and walk you through the process.
Glad we could help with your move and looking forward to the next one.
Best regards,Richard K
Montway Auto Transport
Reviewed Jan. 14, 2021
The guy from Montway's customer service was able to convince me and made me feel a little bit comfortable. He made me have some confidence to send my cars from Atlanta to Illinois. He had the patience to tell clearly me what I needed, which helped me decide to go with Montway. I had a good experience with them. I got a quote for $600 something and it was exactly what I paid.
The person who drove the car did a very good job because he made a clear commitment. By 8:40, he told me he would be here. I was outside at 8:30 and he was there exactly. Geographically, that person knows the complete location of Illinois. Montway worked out properly for me and I was very satisfied. I started recommending to more than 30 friends to do their transport with them. Many of my friends are traveling from Atlanta to Illinois because we got a project change there. I told them that Montway is pretty promising.
Thank you for the comments, Rajasekar. Communication is essential to our business as we strive to provide the most professional experience possible. We appreciate the recommendations and wish you the best in the new year.
Reviewed Jan. 14, 2021
I got Montway's name from a friend who used it and their rep was good. The quote was good too. It was exactly the final pricing.
Thanks for choosing Montway for professional car shipping needs. Glad we could deliver and look forward to the next transport.
Reviewed Jan. 13, 2021
I had gone with another company and got burned by them. They never picked up the vehicle and they called for more money. It was just a long, drawn-out process. I learned by having bad dealing, so I knew what questions to ask Montway, and they answered everything correctly. The customer service representative was fantastic and the quote I got was excellent. The driver called ahead of time and he didn't live far from me. When he called, I told him to take his time because of the holidays. He thanked me and said that he would come the following morning at 9 o'clock. Then at ten to 9:00, he was here and unloaded the vehicle. It was a very simple and good experience. I've recommended them to my daughter-in-law who has a vehicle in Colorado that probably needs to be shipped.
We appreciate the comments, Jim. We're sorry to hear about your experience with the other company. We strive to provide a professional and safe experience for all of our customers. So we're happy we could provide that for your needs. We wish you the best in the new year.
Reviewed Jan. 13, 2021
I was referred to Montway through the company that moved my furniture and the quote was affordable. The price was a lot cheaper than what I thought it was gonna be and the rep was great. He kept me posted on everything that was going on with delivery and pick-up times. From Ohio to Nevada, the transport took three days and my Ford Fusion was same as when it was picked up. I had a nice conversation with the drive as well.
Thanks for the review, Jason. We work with many moving companies across the country to facilitate professional car shipping experiences. Glad to hear we could deliver. We wish you the best in the new year.
Reviewed Jan. 12, 2021
I went online and searched for transport companies as I had to get my sister's car from Portland, Oregon to Portland, Maine. I called the first one that came up and the Montway representative had all the answers. It was just that the quote I received was far too high. But then the vehicle arrived fine. People should use them.
Thank you for the comments, Wayne. Montway uses the latest technology and data to provide quotes that will ship vehicles in a timely and safe manner. We're happy to hear that we could provide a professional experience. We hope you consider us for future shipping needs!
Reviewed Jan. 12, 2021
I went with Montway for their price and flexibility. They were very polite and met my needs. I let them know I needed an enclosed hard sided transport for my vehicle with a very flat ramp because my vehicle is low. When they put me in touch with DC auto to transport, the service was real good. It was what I expected and what I paid for. However, if they're going to quote me a time and arrange, it's kind of nice to stick to that. They got there a little earlier and wanted to pick my car up early which rushed my mechanic a little bit more than I would have liked in order for him to get it on their truck. He ended up having to have it ready the night before when I had told him it was gonna be ready for pick up the next day.
I was flying back into town to be there to pick it up. They called me and said, "We're ahead of schedule. We passed through your town yesterday. We just took it up to our storage facility and we'll load it on another truck and bring it back down to you tomorrow.” If I had known about it in advance, then that's no issue. I wouldn't have rushed my flight to get back in time for a pickup date that ended up getting changed anyway. Plus, I don't like the vehicle being unloaded and loaded again at a storage facility where there's no security measures in place. When they picked it up the first time, they picked it up from my mechanic. It was observed being put on the truck with mileage. But when you unload it and load it again onto another truck with another driver and storage facility, it causes some stress on the owner’s part. Luckily, there was no damage or extra mileage but it's one of those things that probably should have been disclosed upfront.
Hello Brent,
Thank you for the feedback. I apologize for the inconvenience with the motor carrier. We work hard to work with the most professional motor carriers in the industry. Communication is essential to providing a smooth service. We'll be sure to communicate these inconveniences with DC Auto to help improve services.
As part of the logistics process, it is normal for a shipment to be moved between multiple terminals/trucks on its way from the origin to its destination. I do understand the worry that the vehicle may occur damage or similar. The key document in the shipment is the Bill of Lading. It's important this is reviewed and signed at the time of pickup and delivery. As it acts as a receipt and definitive proof of the shipment status. If there are any issues then, our team is here to provide assistance and this document would be essential to that process.
If you have any questions or there is anything else I can assist with, don't hesitate to contact us at feedback@montway.com.
Best regards,Richard K
Montway Auto Transport
Reviewed Jan. 11, 2021
Montway's price was pretty good. I just didn't know that I was supposed to pay the driver when he came. He dropped the car off and then Montway called me back in two or three days saying I gotta pay him. I asked if they could take the money out of my credit card like they took their money out and they said no. That could have been a very bad thing. They should make some type of more arrangements on giving that man his money ‘cause anybody ain’t like me. That driver probably wouldn’t have got paid. The driver wouldn’t have left without his money if he knew too. I had to draw money out and give him that Walmart to Walmart. It was inconvenient.
But everything was perfect with the delivery. The driver went right in front of the house. I got doorbell cameras and cameras on my house and he waved at me. He did everything he was supposed to do and left. My cousin's car is in New Jersey and he wanted to bring it up to New Carolina but Montway gave him an outrageous price so he might not go with that. Otherwise, I will keep using them.
Hi Windred, thank you for the comments. We appreciate any feedback that helps us improve the quality of our services. If there is anything we can help with or you have additional feedback, please email us at feedback@montway.com.
Reviewed Jan. 11, 2021
I was moving from California to Dallas, Texas and I was looking up car transporter places when I found Montway. The car was picked up on the 23rd and it got here on the 29th or the 30th. The final cost was the exact quote I was given. Everything was pretty nice with the exception of the driver. There were times when I would text the driver and he would give me really half-** answers or wouldn't text me back at all. He was also very rude. He was cussing at my wife in his own language. My wife would tell him something and he would ignore it. I had to get out of work early to deal with him because he was getting aggressive with my wife.
The driver also took a picture of the car then he deleted that picture after he broke something off of our car. He then took another picture. Our car is an old rotary car and you can't find parts for those anymore. The driver was pretty much like, “That didn't happen.” He walked off and he tried to ignore me. I tried to tell him, “Hey, what the hell?” He continued to ignore me.
Hello Daniel, feedback is essential to our business and we appreciate you letting us know of the situation. We're sorry to hear of the inconvenience. We've reached out for additional information but haven't heard back. Please contact our team at feedback@montway.com at your earliest convenience.
Reviewed Jan. 10, 2021
I set up the transport from Michigan to Hawaii with Vance and I'm very impressed with him. He's very thorough and responsible and he took things seriously. I never had a sense that he blew me off. When he said he'd get back with me, he got back with me. I felt well taken care of by him. Also, the transport person that Montway provided for mainland travel was very knowledgeable about cars. He knew all about how to start my Lexus and everything else. I was very happy with them. The only thing that I would have preferred was if they kept me more apprised of where the car was on route. But I have GPS on the car so I just went on the Lexus app and I knew where my car is.
We appreciate the feedback, Greg. When it comes to shipping, especially for Hawaii. It's important we are as thorough as possible to ensure smooth service. We can say that GPS is a great idea and it is something we are always considering. Due to the nature of auto logistics, it is much more complicated than it seems. Hopefully, we'll be able to provide a strong solution in the future. If we can help with anything else, please let us know.
Reviewed Jan. 10, 2021
My friend recommended Montway. The representative was pretty good and the quote that I got was fair. I had to change location and the guy was able to accommodate it for me. He delivered my three cars to three destinations that were along the way. I will use it again and I will recommend it to my friends.
Thanks for the review, Xiao. Happy we could coordinate your shipment needs. If we can help with anything else just let us know!
Reviewed Jan. 9, 2021
I looked at five companies and I chose Montway because of the price and quality of service (timing and responsiveness). The quote was competitive and it was almost spot-on. The vehicle was in an enclosed trailer and the communication of when they were gonna be there was met. I was satisfied. The driver did exactly what I would have expected out of him and the condition of the vehicle when it arrived was satisfactory as well.
We appreciate you giving us the opportunity to ship your vehicle, Tyson. Montway uses the latest technology and data to provide a fair and accurate quote for shipping. Communication is essential to our service type, so we're very happy to hear our team did a great job. We hope you consider us for future shipping needs.
Reviewed Jan. 9, 2021
We looked at three companies and Montway made it easy to do online. My grandmother moved from Seattle to Iowa, and they picked up the car on a Saturday and dropped it off on Monday. Everything was smooth and on time and the communication was good. The driver called numerous times and provided text message updates on timing and arrival. The quote was also accurate. It was a little higher, but only because we changed locations. All in all, Montway was a fair, honest company that delivered as expected. The car's condition was the same as when it was picked up too.
We appreciate the review, Andrew. Communication is essential to our business. We're happy to hear that the driver was able to demonstrate this. If we can help with anything else, please let us know.
Reviewed Jan. 8, 2021
I chose to go with Montway for the price and the way they got back to me. Dealing with their rep was excellent. I was told that the car would get here on Saturday morning. But the car ended up coming Friday night. So they delivered the car a whole 12 or so hours earlier than scheduled. The driver was good. He called me before he got to my neighborhood. He was concerned ‘cause he was in a very long truck and these trucks couldn't really fit in these small neighborhood streets. But I drove out to the highway and I looked at his truck. I was familiar with all the big trucks that were in the neighborhood, so I told him that it'd be okay. He followed me in and I went to a special route for him so that his truck would fit. He got as close as he could to my house. It wasn't on the driveway, but it was as close as he could get with such a huge truck.
The driver unloaded the car on the street. Then we started it up and everything was cool. This is not an easy car to start. It’s a classic race car and he’s well-knowledgeable. He was able to not only ferry it, but he removed it down in San Antonio, then put it back on the truck, and then brought it to me. He was a nice guy and very helpful. The condition of the car was how it left the restoration shop where it came from. I was pleasantly surprised at how reliable and professional Montway was. I was worried but these guys really came through for me. I highly recommend them and support them all the way. I would use them again and again.
Thank you for the review, Matt. It's important to us that deliver a professional and safe experience every time. We are happy to hear the driver could demonstrate this for your race car. We wish you the best in the new year!
Reviewed Jan. 8, 2021
Every car I bought which has been at least 5, I've used Montway. The things that make them better than others are A) the price, and B) they seemed to get to it quicker. I tried uShip on the last one but it was way too confusing and the prices were crazy. I did Montway and they had the best price. They picked the car up quickly too. It's usually good with them because they'll tell you when it's gonna get picked up. The driver always communicates and tells you when he's gonna be there. I've heard so many horror stories with shippers but I've never had a problem with Montway. Everybody I've ever talked, the drivers and the people on the phone, has been nice. I've recommended them to everybody.
Hey Nicholas!
Thanks for the feedback and for being a great customer. We use the latest technology and data to price shipments at competitive and real-market pricing that will get vehicles moved quickly. We definitely see the stories as well, and we work really hard to work with qualified and professional trucking companies to get the job done safely. And if problems do arise, our teams are here to help.
We look forward to the next shipment.
Best regards,Richard K
Montway Auto Transport
Reviewed Jan. 8, 2021
I looked at a few companies, but I went with Montway because of the price and the fact that somebody called me back. The guy who picked up the car was new at the company. I wasn't there when he picked it up, but my son said he didn't know what he was doing. On the other hand, I talked to the guy that delivered my car and he was very knowledgeable. I'd probably use Montway again 'cause I got a move coming up.
Thank you for the feedback, Mark. We'll be sure to discuss with the carrier as we are always striving to improve our services. Communication is essential for us so don't hesitate to let us know if we can help again. Have a good one!
Reviewed Jan. 7, 2021
The Montway reviews were a little better than the competitors. I ended up getting a very reasonable price to ship it. The customer service representative had good communication. I wanted it to be an enclosed trailer and they called me and had an option for that so I jumped on it. They picked it up when they said they would. Then the delivery was flawless. They weren't even here like 20 minutes. They got the car out, put it on my driveway, and I paid them. I've never shipped a car before and I was a little apprehensive about the whole thing, but it was perfect.
Happy to deliver a professional car shipping experience! We know not everyone ships a car every day, so it's important for us to make it as easy as possible. Have a wonderful day, Robert.
Reviewed Jan. 7, 2021
I was trying to get another company that totally left me stranded out there. They didn't call me and never picked up the car. I called Montway and they guaranteed they could pick it up when I asked them, and they did. They got the car back sooner than I thought. The experience was great. I had the truck driver’s number. When I called, he answered. If I texted him, he texted me back as soon as he could. He kept me updated where he was at consistently. He got in to town and was two hours away from where I lived. There's a law for drivers not to drive so long and he said he wouldn't be able to make it until Monday to pick me up. I asked him if I could pick it up and he gave me the address to meet him. I met him and picked the car up early. I was quite satisfied.
Hey James,
Thank you for the feedback. I'm sorry to hear of the issues with the other company but happy we could meet your needs. In Logistics, there are many regulations and requirements that truck drivers have to follow. One of those is hours of service. Which dictates how long drivers can be on the road per day, per week, break requirements, and more. You can learn more about it here... https://www.fmcsa.dot.gov/regulations/hours-service/summary-hours-service-regulations.
Delivering professional and safe service is always our goal. If we can assist again in the future, just let us know.
Best regards,Richard K
Montway Auto Transport
Reviewed Jan. 7, 2021
The reps were great. They were very friendly and knowledgeable. I liked how well they looked over the car and took pictures before it left. They took both my cars, not just one car, and transported them 3,000 miles. They told me it was gonna take five days, but it got there a day early. The driver was very nice, polite, asked me if I had any questions. I'd use Montway again in a heartbeat.
Thanks for being a great customer, Thomas. We strive to provide a professional and seamless transport experience. Have a good one!
Reviewed Jan. 6, 2021
The quote was a little bit higher. However, the coordinator was excellent during the setup. The pickup and delivery were timely and very smooth. The first part was actually impressive and very quick. The second took a little longer, but we didn’t mind that. Overall, both our cars were delivered successfully. I'm satisfied and I recommend Montway.
We appreciate the comments, John. Our goal is always to provide safe and professional service. We wish you the best in the new year!
Reviewed Jan. 6, 2021
Using Montway was simple. And from start to finish, it was easy. We called. We got the quote. They told us when to drop off the car. And we paid the amount. The only thing that we did not expect was a storage fee, so we had to pay out of pocket on the delivery of the car. And there was a storage fee for three days that we paid out of pocket when we got it delivered. But other than that, everything was great. Montway is very good and dependable.
We appreciate the comments, Kimberly. We strive to make the shipping experience as easy as possible. When shipping to a port, there may be storage fees associated depending on the duration that the vehicle remains. You can review this information in your shipment confirmation email. We may be able to help and encourage you to send us an email to feedback@montway.com with your order information. Have a great day!
Reviewed Jan. 5, 2021
The team at Montway was wonderful. They did perfect. The price was good, the time frame was accurate in terms of what they told us, and the guy who delivered it was a lovely man. The experience was terrific. It was an effective and well-done process the whole way through.
Fantastic customer! We're happy we could deliver excellent service for your needs. We wish you the best.
Reviewed Jan. 5, 2021
Montway's business office was located in Schaumburg and I'm in Illinois so if I were to have any issues, I could go up there. It was local to me so I selected them to transport a 1970 Cutlass I bought from a guy in California. I got good service setting up the transport and the quote I was given was dead on.
Thank you for the review, Jose. We strive to provide excellent service at all times so no need to worry. We wise you the best in the new year and hope you consider us for future transport needs!
Reviewed Jan. 5, 2021
My experience with Montway was awesome. I would use them again in a heartbeat and I have passed their name already. They were polite and professional. The price was reasonable and right on the money. The driver was awesome too. I made the reservation one day and he was here the next. On the other end, my nephew who I gave the Bronco to said it'd be more convenient if we met at this location instead of my home address, closer to where the driver was going. He switched it with no difficulty and no questions.
Happy to make it easy! Thanks for choosing Montway for your car shipping needs. Have a wonderful new year.
Reviewed Jan. 4, 2021
My daughter was moving to California and I needed to get her car there quickly. Montway was able to deliver on the date that I needed and the price was nice and lower. The quote I was given was fair and whatever they quoted me was what we paid. Also, I really liked the fact that we were able to talk with the dispatcher personally and get updates. I didn't have that luxury with my last shipment with another company.
Glad we could help deliver your daughter's car safe and sound. We appreciate the feedback and look forward to assisting in the future. We wish you the best in the new year.
Reviewed Jan. 4, 2021
I looked at a dozen companies for my move. Since my move involved a vehicle and a set of jet skis being put on a trailer, it was a little more difficult to find a company that was willing to handle that. Montway offered a quote at market price and they showed up on the go. They used brand new equipment for my transport. Their truck had new brakes, tires, straps and tie-downs. The transport took just a couple of days. I was pretty surprised because Seattle to Texas is a pretty long haul. Everything was great when they arrived and they were transported the way they should have been. Montway let me know afterwards that taking on a vehicle with a double jetski trailer is not normally the type of thing that they do, but they wanted to help me out. When a company is willing to go the extra mile, it really makes a difference. I recommend Montway.
We appreciate the review, Mark. We strive to provide an excellent experience every time and will always go the extra mile when we can. We look forward to transporting for you again soon.
Reviewed Jan. 4, 2021
My parents no longer can go to Florida because of the pandemic so we needed to have their car brought back. I got Montway's name from a dealer next to where they lived and their customer service couldn't have been better. It was a good price that they gave and the delivery went very well. I would use them again if I do ever need transportation in the future.
We appreciate the comments, Anne. We're happy to help in any way we can. If there is anything else we can assist with, don't hesitate to let us know. We wish you the best in the new year.
Reviewed Jan. 3, 2021
They did a great job. The guy that delivered the vehicle was absolutely spectacular. The courtesy and everything he did keeping me aware just made the experience perfect. The guy was a day early. He called me and said, “Is it okay if I deliver it late afternoon, early evening?” I just can't say enough nice things about them. They also have a veteran's discount, which is just a few bucks. But it's a little extra that you can tip the driver.
Thank you for the comments, James. We'll be sure to let the driver know they did a fantastic job. Have a good one!
Reviewed Jan. 3, 2021
I found Montway online and they had good comments. I also liked their cost. Their customer service was great. They said it was gonna take a longer time for them to come. But the driver came out right away. He was so friendly and he put my mind at ease. He said that it was gonna take three days to a week but he got the vehicle there before that and he took it to my dad's house. My dad's almost 90. He showed him how to start and my dad was all happy about it. I'm definitely gonna use them if I have to ship another automobile.
Thank you for the comments, Paula. It's important to us that we work with the most professional truck drivers in the industry. Your feedback helps us accomplish this. We'll be sure to let the driver know they did a great job. Looking forward to the next transport.
Reviewed Jan. 3, 2021
Everything went perfectly when I moved my vehicle through Montway. The driver let me know when it got here and he was very helpful and courteous. He was also very efficient. I couldn't have asked for a better experience. It was very smooth.
Happy to deliver an excellent experience for your needs. Thanks for choosing Montway!
Reviewed Jan. 3, 2021
We were moving across the United States due to military PCS. Montway had pretty solid reviews so I gave them a call and it was pretty painless. The reps were pretty good. They were able to give me updates on what was going on. We were stressing that they weren't gonna be able to make it in time and they got it done. It only took the driver about eight days to get the car across, which worked out pretty well for us. Also, he was readily available and super helpful. He called us multiple times and he let us know when he was gonna be there and everything. Montway was easy to work with and they're well worth the money.
Thanks for choosing Montway, Benjamin. Happy to deliver a professional experience for your needs.
Reviewed Jan. 2, 2021
The coordinator of Montway was good. The pickup and delivery of the vehicle went fine too.
Thanks for choosing Montway for your car shipping needs. Have a wonderful new year!
Reviewed Jan. 2, 2021
The delivery was on time and the driver was really good. He kept us updated on everything. It went really smooth. My wife and I are planning on using Montway again when I depart from military.
Thanks for choosing Montway! Happy to hear the driver did an excellent job. Looking forward to the next move.
Reviewed Jan. 2, 2021
The quote I got from Montway is a bit higher than other companies but not that much higher. I'm fine with it because the service I received was good. I've seen a couple of other transportation services, where the price is lower, that would mention that they would come in-between 10:00am to 3:00pm but then they come outside the hours they mentioned. Montway picked up my car on time and delivered it at exactly the hour that they mentioned.
One thing that I had to call out though was the shortage of transporters on that particular day. I was told that I would be informed 24 hours before my car will be picked up, whatever the day. But I got a call like an hour or two hours before saying that they would like to pick up if I'm fine. I couldn't send my car that day because I had some other appointment. If I had been notified a day before, that would be helpful for me because it would be for a lesser amount. I paid $100 extra because I got a transporter for the next day. Other than that, my car was delivered safely and at the destination. I didn't have to drive and pick it up from a different location which is what I have heard from my friends who used other transport services. Those companies deliver the car in some other location and my friends would have to go there and pick it up.
Thank you for the feedback, Nithin. We are always striving to provide the best service. Your feedback makes that possible. Please contact us at feedback@montway.com with any additional questions or comments you may have. Have a great new year.
Reviewed Jan. 2, 2021
The quote of Montway was the best I got. The rep was also great. He made me much more comfortable. The delivery was great too and the driver was very professional. One of the drivers that took the car inspected everything correctly, marked everything with me, went through the vehicle, did all the stuff then I signed it. They told me it was gonna be there in eight to nine days and was there in eight days. My wife picked the vehicle up there and she said the condition of the vehicle was great. I thought this was gonna be so stressful but it turned out to be a really good experience. They did a great job.
Thanks for the comments, Guri. We work hard to make the transport experience as easy as possible. So we're happy to hear that we exceeded expectations. If we can help with anything else just let us know!
Reviewed Jan. 1, 2021
Montway had so many reviews and it was almost a 5-star territory. I also compared with other transport companies, and Montway had the lowest rate, so I went with it. When I talked to the rep, it was quick, simple, and right to the point. When you make it hassle-free and you have the lowest rates, it was pretty much a done deal. The delivery was on time and it was quick. So I can see why those high reviews were there.
Thank you for the feedback, Alex. Happy to deliver 5-star service for your needs.
Best regards,
Richard KMontway Auto Transport
Reviewed Jan. 1, 2021
I looked at two auto transport companies and went with Montway because of the price. The rep I worked with knew what he was doing and the final pricing was exactly what they told me.
Thanks for choosing Montway for professional car shipping services. We wish you the best in the new year.
Reviewed Jan. 1, 2021
Friends of ours who've had shipped their cars with Montway told us about them and we chose them when we transported a car from New York to Colorado. The driver was terrific and very professional when he came. He took my car, put it in the trailer, and was very careful with it. When they said they were gonna drop the car off, it got dropped off. He was very good about the time. That was the one thing about our move that was perfect. I wouldn't hesitate to use Montway again and I would recommend it to my friends.
Thank you for the amazing recommendation, Jeanne. We pride ourselves on providing professional transport services. We're very happy to hear that the driver did an excellent job. We wish you the best in the new year.
Reviewed Jan. 1, 2021
Everything went fine with my experience with the customer service of Montway. It ended up being a little bit more than what it was supposed to be. But, I got the vehicle three days after I called. The driver was from Arkansas. He drove down to Florida to get the car and brought it up to me. I would use him again in a heartbeat if I purchased another car. He was great. Montway is the best. I got more than what I paid for with them. I would recommend them to anybody.
Thank you for the comments, Steve. We're happy to hear that the driver did an excellent job. If we can help with anything else please let us know.
Reviewed Dec. 31, 2020
I had been calling around and Montway Auto Transport was the most helpful. Plus, they had a better price than a lot of the other people and they were pretty flexible about when to pick up and when dropping off my car. I moved from California to Texas and my experience with them was great. I got quite a few updates along the way of picking up and I had to change the pickup address at the last minute. But the driver was really good about it. He just asked me for the new address and came right over. I was really happy with everything.
Thanks for the review, Victoria. We use the latest data and technology to provide the most accurate quote to ship cars. This also allows us to provide some flexibility in our service. We'll be sure to let the driver know they did an excellent job.
We wish you the best in 2021.
Reviewed Dec. 31, 2020
I transported a car with Montway 1,365 miles and it took five days. Everything was on time, the driver was great, and the car was perfect. I'm very happy with them.
Glad to deliver great service! Thanks for choosing Montway for your car transport needs.
Reviewed Dec. 31, 2020
My experience with Montway was good. They were great and efficient.
Thanks for choosing Montway! We wish you the best in the new year.
Reviewed Dec. 31, 2020
I was transporting a car from Northern California to Southern California. I submitted a quote and Montway got back to me really fast. They addressed my concerns right away and they got me the best deal that I could get. I needed them to ship something ASAP and they did, but it took an additional 24 hours because it was on a weekend. They said they would pick the car up on Sunday and then they postponed until Monday. But it worked out in the end. They’re professional and reliable and they took care of the car.
Thank you for the review, Nadia. Happy we could help with your move. If we can help with anything else, don't hesitate to let us know!
Reviewed Dec. 30, 2020
I had a vehicle that had a blown engine in the Austin area and I had to get it to Greenville, Texas. I called up Montway and told them what I needed and where I was going. I gave them the model number and they came back with a quote. It was cheaper than me flying down there and towing the vehicle myself so I went with that. The driver showed up where the vehicle was and the people that had it said he was very professional and polite and he knew exactly what he was doing. The vehicle was the same when they delivered it to my family in Greenville. It's all very easy and quick.
We appreciate the comments, Robert. Inoperable vehicles can have some pretty complex requirements to move, but as long as we have all the details we can get it done. Thanks for choosing Montway to make it easy. Have a good one!
Reviewed Dec. 30, 2020
I bought a 15-year old BMW and I didn't want it on an open carrier so I paid extra for a closed one. It turned out, coming down, a guy with a pick-up truck hauled it in a carrier that was big enough for two cars. I felt comfortable with that but the way they got me in the door was their quoted price was cheaper than anybody else for a closed carrier then it turned out being more. There wasn't a single driver available for the price they quoted me. They called me up a couple of days later, very last minute, saying, "Hey, we got somebody, but his trailer's premium." It was gonna be 100 bucks more.
The driver was good and the good thing too was Montway had real people answering the phone and you weren't on hold for a long time. They were able to pull up my information on the computer quickly. However, it probably wouldn't be bad if they had an email system because between the day I put my deposit down and the day that they had a driver, it was a little bit of a delay. It would have been nice if they could keep you informed as to where the status is as far as them finding a driver. I was left hanging and I ended up calling back myself to see how things were going.
Thank you for the comments, Thomas. We do our best to provide the best service and your feedback makes that possible. As part of our notification system, customers are supposed to receive multiple emails that detail our processes and also update on shipment statuses. We will be sure to audit the order accordingly. We'd love to discuss this further and see if there is any other way we can help. Please send us an email to feedback@montwya.com when you get a chance.
Reviewed Dec. 30, 2020
Using Montway Auto Transport was a very professional experience. They kept me informed and they were timely. The driver was impressive with my father in law and I liked him. Montway's price is right too. All-in-all, I was pretty pleased with the whole experience. This is the way I'd go if I had to do this again.
Thanks for choosing Montway for professional car shipping services. We appreciate the review and we look forward to servicing you again in the future.
Reviewed Dec. 30, 2020
It was overall a positive customer experience with Montway. They were very professional, very courteous and very attentive to what I wanted. They worked with me every step of the way. They called me. They gave me an ETA of when somebody would be there to pick up my car and when my car was on its way and how long it would take for it to be delivered. They provided me with the assurance I needed to know that my car was safe and it was gonna be delivered without any issues. They did a fantastic job in delivering my car. With the distance from where the car was picked up to where it was delivered, the quote was reasonable. I'm satisfied. I would definitely utilize their services again without a second thought. I would refer them as well, which I have.
Thank you for the comments, Meena. We do our best to provide the best service possible. And part of that is our communication and our multi-step verification for all motor carriers that we work with. We wish you the best in the new year!
Reviewed Dec. 29, 2020
I needed a car transported from Louisiana to my house. I looked at Montway and five other companies and some of the other companies didn't ship to my region. It was outside of their path and to put you in their path, they made you pay for it. So, the price was astronomically higher. I also had a couple that declined. I decided to go with Montway and everything was great with them. The timeliness was fantastic, too. I've shipped through other companies in the past and I've had friendship in other companies. They would say that my car was in their transporter and it got picked up. Then I wouldn't get to see it for a week and a half. So to see the car the very next day, within 24 hours of when MOntway picked it up, was phenomenal.
The quote they gave me was great as well and everything on that part of our deal met all my expectations. But there was a situation at delivery that wasn't the driver's fault. When the car got to me, there was curb rash on both driver side wheels. I understand that things happen and we needed to find out if it was caused by the transport company or if it was picked up that way. The gentleman that delivered it was Russian and I felt uncomfortable when he said that it’d be taken care of and I should just sign. But I didn't want to sign anything until I knew who was going to be responsible for that. It was 20 minutes going back and forth and I felt like I was going to end up with the money out of pocket on my end if nobody wanted to take responsibility.
So, he called his manager and they were both speaking Russian back and forth. That was uncomfortable because I didn't know what they were saying. I also didn't know what to do at that point in time. So, I contacted the dealership and told them that there was damage to the wheels. They said that the car was 100% when it was going to be delivered to me. Then thankfully, the transport driver had good enough pictures of the car before they loaded it to where they notated that there were some scratches on there prior to loading it.
The dealership said that if they supplied pictures and if I felt that the damage was done at the dealership when they picked it up, they would take care of it. So I felt fine with that part of it. I also knew the driver was under a short timeframe, so I didn't want to keep him any longer than needed. But I felt that that damage needed to be taken care of. And it came out to be almost $600 worth of damage to the car by the time they got repaired. Other than that, the driver was fantastic and very respectful. He made sure I had 100% involvement when he took it off the trailer and they didn't do anything to the car. All in all, my experience with Montway was extraordinary.
Thank you for the detailed review, Tim. As a leader in the auto transport space, we have the largest network of drivers in the country. Allowing us to service routes very few others could.
We're happy to hear that everything was resolved in a timely fashion. This shows the importance of the Bill of Lading and why it's so important for drivers to do a thorough vehicle inspection. If there is anything we can assist with, don't hesitate to contact us. Have a great new year!
Reviewed Dec. 29, 2020
I had a good experience with Montway. Their pricing was better than other companies. The guy that I spoke with was very helpful, patient and professional. The driver also communicated with me throughout the whole process.
Thanks for choosing Montway for professional car shipping services. We use the latest technology and data to provide the most accurate pricing to ship your car. We wish you the best in the new year!
Reviewed Dec. 29, 2020
I dealt with Montway a few years ago. The service was good and the price was reasonable so I went with them again. The transport took three days which is reasonable for 1,700 miles. What they quoted me is what I paid and I'm pleased with it. It was a good value for the price.
Thanks for coming back! We strive to provide the best service we can. We also use the latest technology and data to provide pricing that is fair and accurate. We look forward to the next transport, have a good one.
Reviewed Dec. 29, 2020
I would recommend Montway very highly. I happened to see them on the internet then I took a shot and went with them. It was a fair quote and it was no more, no less. They sounded good too. Everybody was very professional. They notified me when they were coming to pick the bike up, the time, where it was in transport, and when it was getting to me. Everything worked out. The bike I put on the truck was in the exact same condition when I received it. They were excellent. I would definitely use them again.
Thanks for the comments, Carmine! Motorcycle transport is a delicate process and it's important that the proper equipment is used in transporting them. We're happy we could help and look forward to the next shipment.
Reviewed Dec. 28, 2020
I give Montway 10 thumbs up. I’ve used them two times and I'm very happy with them. They were extremely professional and my vehicle was perfect upon arrival.
10 thumbs up for your as well, Gaman! Thank you for being a great customer. Happy to deliver great service at any time.
Reviewed Dec. 28, 2020
Everything was excellent. A husband and wife team picked the vehicle up Tuesday night and delivered it to me Friday afternoon. It was 2,500 miles and they did an awesome job. My car was in perfect condition.
Thanks for the review, Mike. We work with a wide range of professional motor carriers and it's always great to hear when they do an excellent job. If we can help with anything else please let us know.
Reviewed Dec. 28, 2020
Montway was recommended by my sister-in-law and I needed them so I could move from Minnesota to California. When I called, they picked up and it was good connection. It's all really good experience of knowing where my car was and making secure that everything was good. The transport took a good three, four days. The driver came to the residence and dropped them off and I was satisfied that the cars were still good. They were going from state to state and it was probably weather because of the snow but no matter what, the cars were still the same. Montway has great services and they always do a lot of good connection. They are highly recommended.
Thank you for the recommendation, Nancy. We take many additional steps to ensure we're working with the most professional motor carriers in the country. So know when you choose Montway, it's important to us that we deliver great service every time. Have a good one!
Reviewed Dec. 27, 2020
I got a reference from one of my friends who had used Montway way back. I called them and the rep was really nice. Everything was very smooth during the pick-up and delivery. It was as promised. The driver called me 30 minutes in advance before picking up the car and he showed up at the right time. I didn't have to wait. I just went and handed over my car to him. During the pick-up, it was very seamless. He gave me a two-hour window in advance, he arrived on time and I picked up my car. I was very satisfied with Montway Auto Transport. The cost was around 100 bucks more than the other transporters but that was fine for me considering the quality of service they provided.
Thank you for the comments, Aarush. We do our best to provide the most professional car shipping experience we can. We hope you consider us for future shipping needs.
Reviewed Dec. 27, 2020
I was moving to a new location, about 1,000 miles from Kansas City, Missouri to Churchville, New York. I did some research, came across Montway and thought I would try them. The customer service was excellent and my vehicle arrived in perfect condition. I highly recommend Montway to anyone. They did a great job and my car arrived before I thought I would even think about getting it back. It was smooth sailing all the way.
Thanks for giving us a try! We pride ourselves on delivering excellent service. We wish you the best in the new year and if we can help with anything else, just let us know.
Reviewed Dec. 27, 2020
I got the price on Montway and I called to verify that was the correct price. It was. It was a good pricing compared to the other six I was looking at. I scheduled a drop-off date and that was pretty quick and easy. When I went to drop off my vehicle, that was also pretty fast. It was a quick inspection and they took it from there. It got to the destination pretty quick too. I dropped it off in Long Beach, California and I had it shipped to Hawaii on Oahu. I thought that was going to take a while but that took maybe a week or two so that was pretty nice. When I finally got to the island, I picked it up. That was also another quick transaction. They gave me a quick walkthrough in the vehicle. There was no damage. They gave me a coupon for a free carwash so that was nice too. For the price that I got from Montway and everything that went down, it was pretty impressive. Everyone was very helpful.
Thank you for the review, Jonathan. Hawaii shipments are quite complicated, but with our logistical partners, we're able to make it as easy as possible. In general, you can expect 1 to 3 weeks to ship a car to Hawaii on average.
If we can help with anything else, just let us know. We wish you the best in the new year.
Reviewed Dec. 26, 2020
Montway had a reasonable rate. The driver was also professional and very efficient. The condition of the vehicle when it arrived was fine. There was no damage.
Great customer! Thanks for choosing Montway for your car shipping needs. Have a wonderful new year.
Reviewed Dec. 26, 2020
I called Montway and a couple of other companies. Montway came in with the best bid. The customer service they provided was really good, especially from the pick-up standpoint. They picked up my vehicle faster than I thought they were going to. The driver told us where he was along his route and worked out a spot to drop off the vehicle because the transport truck was too big to pull into our neighborhood. Everything about the process was really smooth and I never felt like I didn't know what was going on.
Fantastic! Thank you for the review, Gary. Happy to deliver a smooth experience for your car shipping needs.
Reviewed Dec. 26, 2020
The delivery was good and the pick-up was good too. The transport was from Connecticut to Arizona and it took them around 5 days. We were surprised that there were no problems. I would use them again.
Glad we could exceed expectations. Thanks for choosing Montway for your car shipping needs!
Reviewed Dec. 26, 2020
Montway seemed like they had some pretty good experience moving cars from Florida to Massachusetts and that was what I was looking for. The people across the board have been fantastic to deal with. They were probably one of the most communicative companies for the price I've ever worked with. The trucker who did it was incredibly communicative. He even called to say, "Hey, I can be there earlier." Initially, they were going to do it, but then said, "No." They wanted to do some extra work on the car. So he said, "Okay, I'll be there when I said I was going to be."
Thanks for the review, Dan. Communication is essential to our business. We're happy to hear the driver did an excellent job. We wish you the best in the new year!
Reviewed Dec. 25, 2020
I was very satisfied with Montway. My experience with them went very well. I like their pricing. The coordinator was great too. He gave me what I needed, paperwork and the steps to take in order to have the transportation done. He said that they do reservations and then the actual company would call us back. That was what happened. It was awesome. The transporter, the actual guy who drove the truck, was really nice too. He kept me up to date every couple of hours to let me know his status. It was a very great company. Highly recommended.
Thanks for taking the time to share your experience, Christina. We do our best to work with the most professional motor carriers in the industry. If we can help with anything else, please let us know.
Reviewed Dec. 25, 2020
Montway did two transports for me - a truck and then a car. Both occasions were very good. Good communication. They texted me when they were 30 minutes out like they said they would. The first transport was over 1,000 miles, and the second one was 1,500. Montway was quick to get back to me. They were always available. And their apps and website were straightforward. The first one took was really quick, like five days. But that was from the time that they had to find a driver and then get it here. I was very pleased with how quick it was.
The driver scared me a bit because he started telling me about the truck and was given his personal opinion on the truck, which was fine. It was all in good intention. But it was his opinion and his viewpoint differs from mine and the dealers. He was trying to protect himself, too, because he didn't wanna be blamed for scratches on the truck when he delivered it. But overall, I was pleased with him. He was very good. The second delivery, he had to change his location because there was some construction going on. So, he called and told me, “Hey, do you need the address?”
We appreciate the feedback, Eric. We always strive to provide the best experience possible. If we can help with anything else please let us know.
Reviewed Dec. 25, 2020
I sent an inquiry to get a quote and I got it instantly. The driver's contact information was sent to me. He would text me or I would text him. He kind of let me know an ETA or if he was running late. I got the vehicle within 48 hours so I couldn't have asked for anything more than that. I've never had to transport a vehicle, but it was seamless.
Fantastic! Our goal is to deliver a seamless experience for our customers every time. Thanks for choosing Montway for your car shipping needs.
Reviewed Dec. 25, 2020
We did stuff through the email when we set up with Montway and the reps were very responsive and helpful. I wasn't there when the driver picked up the truck and I was already moving but they were still able to do it. Everything went better than I thought. They said it would take seven to nine days and it ended up taking four. So, they were a lot faster, which worked out well. I'd be happy to recommend Montway again.
Thanks for the review! We're able to coordinate auto transport over multiple channels and even help customers in making arrangements when they are not available. If any customer has questions, we're always here to help.
We wish you the best in the new year, Lauryn.
Reviewed Dec. 24, 2020
I needed to get my car from Nevada to South Carolina. We've got two cars and I can only drive one at a time. I'd done a deal with another company but what they did was kind of a bait and switch. When I came down to finally submit, the cost had suddenly gone up $600. I then did better research and came up with Montway. They seemed to come second overall. I also looked at some of the reviews and they looked good. I got about three quotes and most of the quotes were about the same figure in the sort of $1,200. I'd spoken with my local servicing agent for the cars and they seemed to think that would be about the cost. Time was a factor too. From thinking everything was nice and straight and we were all organized, suddenly, we were not. Nobody was moving my car. But Montway didn't seem to have a particular problem. They took it on board and did it very efficiently.
At short notice, they had to find somebody that would go down the route at a particular time. They found someone but they had a little bit of problem with the lighting. They had to get that fixed. They were on a tight schedule. They could go if I could meet the driver and that wasn't a big problem. The vehicle was coming from Los Angeles and the driver was going right across the country so he's going to be on the interstate. He said he would come off the interstate and pick up the car and get back on again on his way. But he got delayed. He contacted me irregularly as he was progressing. But he was there when I arrived by a few minutes. He was absolutely presentable and the truck was absolutely in superb condition. He loaded the car and he was very efficient. He took photos before he went.
It took me five days to get across the country, taking about reasonable time. He went across in three days. According to the Ford dealer, he also took photos when he dropped the car off to make sure that everything was right. It was a fair quote and perfect delivery. Montway knows what they're doing. Given that this was one guy with one truck that was hired by them as brokers, they've done their homework very well. They're using extremely good companies.
Thank you for the wonderful praise, Joseph. We work with larger 100+ truck companies all the way down to the small 1 person owner-operators. Regardless of size, we do our best to only work with the most professional companies out there. We're so happy to hear that the driver did a great job. We'll be sure to share your feedback. If we can help with anything else, please let us know. Have a great new year!
Reviewed Dec. 24, 2020
I filled out the form online, where it was to be picked up, what it was, the destination and how I wanted to transport it whether enclosed or open. Montway responded with a quote that was realistic so, I consigned them. It was all done via the internet. I knew what I wanted and I gave them the necessary information. They gave me the quote and it was perfect.
The rep notified me when they were going to be there and they were there at the time that they said they were going to be. I was outside when they unloaded the vehicle. They had taken a number of photographs so that there was no discrepancy about what the vehicle was and any possible flaw. They were personable. They unloaded the vehicle, I gave them the balance of the funds that were due and they were on their way. It probably took three days overall. The driver was a nice guy. I was pleased with the way he handled himself, the way he took care of the vehicle and the way it was loaded. I would recommend Montway again.
Fantastic! Sounds like a seamless experience. Glad to hear that the driver did an excellent job.
We wish you the best in the new year.
Reviewed Dec. 24, 2020
I went with Montway because of the price and the courteous service I had on the phone. I had a Mercedes delivered to us from Colorado and it got to our house sooner than I was expecting. There was no problem with it when it arrived. We're very satisfied.
Fantastic customer! We appreciate you giving us the opportunity to deliver a seamless experience. We wish you the best in the new year.
Reviewed Dec. 24, 2020
Montway seemed to work best with the schedule to get the vehicle prepared for shipment. I emailed and did a chat online with the Montway employee and gave him the information about the pickup place and the drop-off. Then I was provided a quote and the quote was reasonable. I had some questions about the payment and the questions were answered. I then proceeded to inform the car dealership of the company that was gonna transport the vehicle and the day that the truck was expected to be at the dealership. Then I was contacted by the dealership that the truck was there. The dealership provided me photographs of the vehicle being loaded on the truck.
About a day before I expected delivery, the truck driver contacted me by telephone to tell me that he would be arriving at my residence the next day, first thing in the morning, which was not a problem. The vehicle showed up on time. The driver unloaded it about two blocks away from my house in front of a high school because he said that the truck would not be able to go down into my street. When I got there, the vehicle was just getting off the truck. It was on the upper deck of the transporter truck and it was the vehicle on the furthest rear of the truck carrier. Other than it being a little bit dirty, everything else was fine. I’m very satisfied with the experience. I had told a couple of friends who were looking at vehicles to not just look locally because I had a good experience in getting my Fiat 500 shipped to me. So, it opened them up to start looking for a vehicle that they really want elsewhere.
Thanks for the great review, Francisco. it's a big world out there and there are many vehicles across the country! So it's become quite common to find the perfect car for your needs and have it shipped to you from the dealer. We're happy to be able to help with that any time. We appreciate you giving us a try and allowing us to deliver a seamless experience. Looking forward to the next transport.
Reviewed Dec. 23, 2020
My experience using Montway was great. They're safe and reliable.
We're proud to deliver a great experience. Thanks for choosing Montway for your auto shipping needs!
Reviewed Dec. 23, 2020
The Montway reps took care of everything. The transport was for 1,500 miles. The subcontractor that they used was very good and the communication was great. The quote they gave me was fair. The delivery of the vehicle was prompt and efficient. They left California and got to Texas when they said they would be here. My nephew used Montway's services and was pleased, and everything he said was true. I am also very pleased. Everything turned out exactly the way I expected it to and they kept all their promises. I would recommend them to someone if they needed to do the same thing in the future.
Thank you for the comments! We work hard to deliver professional services for all of our customers. If we can help with anything else please let us know.
Reviewed Dec. 23, 2020
At first, everything was really good with Montway. The only improvement that I could suggest was a little bit more clarification on how fast the vehicle was gonna get picked up, from the point of ordering a truck to pick it up, to that 24 to 48-hour window. What I expected to do was order it and then have the truck come and pick it up the same day. But I just didn't order that portion. Probably a misunderstanding on my part, 'cause it would've been easier for me to be there. But the guy came and picked it up within 36 hours. I was already home, but it went fairly easy. The vehicle also was in good condition upon arrival.
Thank you for the feedback, Gabriel. We apologize for any confusion in the service timelines. We'll be sure to audit as we're always striving to provide the best service possible. Happy to hear it still went fairly easy though. If you have any questions, please email us at feedback@montway.com. We wish you the best in the new year.
Reviewed Dec. 23, 2020
Montway is a good company. This is the third car that they delivered for us and it was an excellent service. The way that they deliver and the faster service are what we are looking for when we need the service. The lady that delivered the car took care of everything. She was so nice and looked so professional. The way that she pulled the car out of the trailer was very delicate. She knew what she was doing. Everything was perfect.
Thanks for the praise, Jaime! We strive to work with the best truck drivers in the industry to offer superior service. Looking forward to the next transport.
Reviewed Dec. 22, 2020
Montway was awesome. There were two different shipments and everything got there safe and sound and on time. The people were great to work with. I would recommend them to everybody because of the professionalism.
Thanks for the review, James! It looks like we shipped a motorcycle for you via our new specialty motorcycle department. Happy to hear that everything was great and professional. If we can help with anything else, just let us know. Have a good one!
Reviewed Dec. 22, 2020
Montway was really easy to deal with. They were very straightforward and very easy to communicate with. Everything went very smoothly. Things fell together perfectly in place. As I was making the transaction for the car, we had to go to the bank and sign over titles and by the time we got back, the truck was pulling up and ready to go. Overall, a very pleasant experience.
Glad we could make it easy! Thanks for choosing Montway for your car shipping needs. We wish you the best in the new year, Jon.
Reviewed Dec. 22, 2020
I was shipping a Tesla from California to Texas and Montway was recommended by someone who had used them before. I set up the transport through the internet and contacted customer service through text message. The driver called me when he was within 30 minutes, which they told me would happen. He asked me exactly where my location was and he allowed me to look at the car to make sure there was no damage or anything. The vehicle is just like I left it. Then, he had me sign a release and that was it. My experience with Montway was exactly how it was described on the internet. The price was right and the arrival date was within range of when I needed the car. I recommend them.
Thanks for the comments, Tara. We're happy to provide a seamless car shipping experience for your vehicle. We move quite a lot of Telsa's, so we've got the logistics down pat. If we can help with anything else just let us know. Have a wonderful new year!
Reviewed Dec. 22, 2020
Montway was awesome. Their rep coordinated very well. We shipped the vehicle from California to my daughter in New Jersey. They gave us a time frame and it came a day earlier than we expected. They did an excellent job. I would use them again and I would highly recommend them.
Thanks for choosing Montway for professional car shipping services! We wish you the best in the new year.
Reviewed Dec. 21, 2020
Montway was excellent. They gave me a price right off the top and they were quick and efficient.
Thanks for the review, Carlos. We're here to provide quick and efficient service at any time. Have a great new year!
Reviewed Dec. 21, 2020
I was pleasantly surprised. They picked the cars up sooner than what I kind of thought that might happen and they got here to our new house a lot quicker. It was awesome. However, what I was exactly getting was a little bit unclear as far as the way it was written up. I didn't see any names and the price even was kind of weird. It just said 15. It didn't look like it could have even been American dollars. I was a little bit nervous about it 'cause I had never transported vehicles before. Other than that, I was pretty happy with it. They were very friendly and polite people that I dealt with. They answered questions very clearly.
Hi Dan, thank you for the feedback. We've optimized our emails to display perfectly on a wide range of browsers and email clients. Our team has reached out for additional information as it's important customers are able clearly read any email we send them. Please reply to our email and we'll do our best to address the situation.
Reviewed Dec. 21, 2020
I had already used Montway a couple years ago to transport my truck and my car to Oregon. So, I was already familiar with them. But during that time, I looked at four companies before I decided on them. The reps who set up the transport were very professional and helped me out. They knew what they were talking about and everything went very smoothly. The quote was very fair because they went from Oregon to Texas, which is a long way. It was a huge truck so the gas was expensive but the cost was cheaper than I thought it was going to be. The battery on the vehicle was dead so the driver helped me jump it and he also helped me get it in my driveway. It went very well. The transport was a couple of days early, which was very nice, and the vehicle was in perfect condition when it arrived.
Thanks for the review, Tracy! We strive to work with the best drivers out there to provide superior service. Glad to hear the driver was able to do a great job. We wish you the best in the new year.
Reviewed Dec. 21, 2020
I specifically researched Montway directly and Prestige Allied, the moving company that moved us, referred us to another auto transport company. It was one that they had had experience with. They gave me their contact information and I contacted them. They were about $1,200 more than the quote I got from Montway and when I let them know that, they said that it was a little surprising that it was that much difference. So, I said thank you for the referral but I was going to go with Montway.
When I initiated an online chat session with Montway, a representative there took down my information. Initially, it was going to be for one vehicle then it blossomed to four vehicles. So, we had another chat session a short time after the first one. It was at that time that I got a final quote. They had to do a little bit of research, but they sent me some confirming emails which were consistent with how the transaction went. Then, they contacted me about a week before the actual move was made to confirm a window for the driver and finalize the 25% down payment as well as the requirements for payment at time of delivery. After that, the driver showed up within the prescribed window and it was great. He loaded everything up and delivered them on time. Things all worked according to the outline that they had given us and the vehicles arrived in the same condition as they left. I couldn't have been happier with my experience and I’d tell others that if they have some vehicles to move, Montway is a trusted shipper. I would recommend them highly.
Thanks for the comments, Jim! Multi-vehicle shipments are definitely more complicated. But with our network, we're able to arrange them more easily and even offer a discount in comparison to some other services. We look forward to assisting you again in the future. Have a great new year!
Reviewed Dec. 20, 2020
I went online and I checked a couple of different ones, but there were some good reviews for Montway. They were known to give you one price, and that was a good, reasonable one. Making the reservation was very easy and professional on the other end. I felt comfortable. Everything was explained to me. Also, they gave me a range of when it might happen. And then, and that was exactly what happened. And then I got a call. They kept me in the loop because there were a couple of issues. That’s why they would be slightly delayed from the original date. But they called me and told me why. And then, on the delivery, the same thing. They thought they would be there a bit earlier than they were. But they let me know that it would be a little bit later so I could let my brother know. So, we did not wait unnecessarily. Everything worked as I was explained it would. I was very happy with that. What I was quoted is the exact charge, and there were no add-ons.
Thanks for choosing Montway, Ed! We're happy to deliver outstanding communication as it's essential to our business. We wish you the very best in the new year.
Reviewed Dec. 19, 2020
I was transporting a BMW X1. It was my moving company that recommended Montway. At one point, I was keeping a full sheet of everybody, and it was just ridiculous. Montway came in under everybody else by $150. The car was picked up right on time, and delivered about five days later. I understand that the fellow ran into some weather issues in the Midwest. My dad used to do long haul so I know that you run into all sorts of things that are unexpected. It might get under the skin of some people, but I was okay with it. Had I been on a very strict schedule, this time of year would not have been the best time to have transported. My car arrived in good condition. The guys who picked up and delivered were very courteous and efficient. If I have to move long distance and ship a car again, I would certainly call Montway. My brother buys and sells cars through eBay. He asked me about my experience, so I told him about them.
Thanks for the comments, Laurie. This is definitely true, truck drivers are subject to many restrictions and regulations when transporting goods. And this doesn't even factor in issues due to weather, traffic, and more. So they definitely appreciate customer patience. While every truck driver wants to deliver fast, safety is even more important. We wish you the very best in the new year and if we can help with anything else just let us know.
Reviewed Dec. 18, 2020
Montway's reps were very professional and they handled the cross country transport of my vehicle very well. But I didn't need much interaction and my experience with them was limited. Plus, I've done it many times, so I knew what to expect. I’ve also used Montway before and they are more expensive than other carriers. But it's a premium-level service and they do a better job than most people. In the end, my recent experience with them went perfectly. They were earlier than expected and the car was in perfect shape as it was picked up.
Thank you for the comments, Thaddeus. It means a lot to receive great praise from a customer who has experience in the industry. We do our best to provide a seamless experience. We're here to help at any time.
Have a great new year!
Reviewed Dec. 17, 2020
I needed to get a vehicle from Arkansas to San Diego at a somewhat reasonable price. I've never had a vehicle transported before, so I went online and googled top transport companies, and Montway came up as one of the top five. So I reached out them and not only did they give me a reasonable price, but their customer service was over the top exceptional. They under-promised and over-delivered. They said we would get the vehicle at a certain time, and we received it three days early. The vehicle was in great condition. There was no damage from the transport. I was so overwhelmed with how many of these transport companies were trying to contact me, and the quotes ranged from one extreme to the other. Montway was what I had in my mind that I was willing to pay. But for the customer service that I received from them, you would expect them to be charging a lot more.
One of the things that I really liked about Montway was they answered the phone right away. They gave me a quote and it never veered from that quote. They were very friendly and professional on the phone, but they anticipated my questions. I never had to wonder or worry how the experience was going to go. They called me back when they had questions or wanted to confirm the pickup of the vehicle. So the communication process was exceptional. They notified me the entire time where in transport the vehicle was, so I never had to guess or wonder what was going on.
It was so fantastic that they got the vehicle here sooner but we were a little surprised. One thing that they could improve on would be having a tracking system that would give you a little more advanced notice when they're doing the delivery. We had to give them quite a bit of cash, so I found myself kind of scrambling at the last minute to try to make all that happen. But if there was some notification via email or text message that our vehicle was going to be here much sooner, it could have given me a little more time to plan. But it ended up all working out.
Thank you for the review and feedback, Jennifer. We strive to provide outstanding communication as we know not everyone ships a car every day. So we're happy to hear we were able to deliver.
At this time, we're not able to make any commitments when it comes to tracking systems but do know we hear your request and it's a discussion we have every day. In the meantime, we would encourage customers to reach out directly to our team for any tracking update requests.
If you have any additional feedback, please feel free to email us at feedback@montway.com. Have a great new year!
Reviewed Dec. 16, 2020
I purchased a car out of state and needed to transport it from Southern California to Reno, Nevada. Montway Auto Transport's reviews looked pretty good and they responded quickly so we went with them. Dealing with their reps was good and I had minimal interaction with the driver. Shipping stuff is always tricky. But Montway did really well. The price was what they told me and the shipping time was within what they said. In fact, it was delivered earlier.
Thanks for the review, Mark. Communication is essential so we make it a point to be available at extended hours and on multiple platforms. We hope you have a great new year!
Reviewed Dec. 15, 2020
There was a delay of a number of days and I didn’t really hear much. Then, Montway found somebody and said I had 30 minutes to make a decision. The price is gonna be higher but the guy would pick it up right away. I paid the extra money and the guy showed up the next day. It was a flatbed and my car was the only car on it. He handled it very well. The delivery was about a week, which was a decent timeframe for the move of a car. I just didn't care for the pressure for the end that they were gonna raise the price and they did it right then. It felt like a pressure tactic. Other than that, the vehicle showed up in the condition that they picked up in. They did a good job.
Thank you for the feedback, Shane. We try to give as much notice as possible prior to truck arrival. But as schedules can change, we may come across options that are available sooner. Our goal is never for customers to feel as if they are pressured into an option and we'll be sure to audit your order to improve our communication when it comes to alternative shipment options. We'd be happy to try and address this further and ask that you send us an email to feedback@montway.com with your order information.
Sincerely,Montway Auto Transport
Reviewed Dec. 14, 2020
Everything was very good. They explained the fees, how I would pay the difference upon delivery of the vehicle, and what the individuals were doing. They talked about the alternatives of having it in an enclosed shipping container versus an open one. Things were very smooth.
Thanks for the comments, Lynold. We know not everyone ships a car every day, so we try and provide as much necessary info as possible to make it a seamless experience. We hope you have a great new year!
Reviewed Dec. 13, 2020
We bought a car for our daughter who's in Arizona and we transported it out to her. They delivered the car in a parking lot near my daughter's house and it got there exactly when they said it would. Their quote was higher than most places but we were very pleased with the experience.
Thank you for the comments, John. Montway uses the latest data and research to provide the most accurate price to ship your car. Happy we could deliver a great experience and we hope you consider us for future shipment needs.
Reviewed Dec. 12, 2020
We were making a move out of state and rather than to have my wife follow me with her vehicle, we decided to transport her car. Montway Auto Transport had a more professional approach and a more detailed website. It was very professional when dealing with them. They were excellent. They had a kind voice and they answered any questions I had immediately. Montway wasn’t the least expensive company. I could have probably gone with another company and saved the least $100. But it was worth having the confidence level in getting the vehicle transported. Their drivers were very good and professional. We met them several miles from the house 'cause we lived in an area that the driver might have a tough time driving in, and even more so driving out of it. The driver picked the vehicle up on a Thursday and we got the vehicle that Saturday. So, the transport took less than three days. Montway communicated extremely well during this.
Thanks for the comments, Patrick. Montway uses the latest technology and data to provide the most competitive and accurate price on the market. We're happy to hear that the service was great and we hope you consider us for future transport needs.
Reviewed Dec. 11, 2020
Using Montway has been my biggest regret of buying a car. I booked through Montway on the recommendation of the dealership I bought my car through. My car was picked up by T&T Walker Trucking,LLC to be transported from California to Texas. My car was supposed to be delivered on a Monday and did not arrive until the following Saturday (at 9:30pm). At multiple points during the transport, Montway could not tell me where the driver was, where my car was, or when I could expect delivery. I had to cancel numerous client meetings and a trip that had been planned so I could wait for my car to be delivered. Every day I would wonder if my car was going to be delivered and had to cancel my plans for that day. When my car finally arrived, it had sustained a great deal of damage. The driver tried to hide the damage from me and submitted photos omitting the damage.
I now have to work with filing an insurance claim and getting my car repaired. At no point during this process did Montway offer me an apology/ any compensation for my inconvenience. I have been very disappointed with Montway and would not recommend them. The dealership I purchased my car from (Audi of Palo Alto) stated they will never recommend Montway to another customer based on my experience.
Hello Brody, thank you for taking the time to share your experience. We're sorry to hear that there was an issue with transport. As a broker, it is our responsibility to assign the customer's shipment to a qualified carrier. All carriers we work with go through a multi-point inspection to ensure that they have the certifications and equipment to properly service vehicle transportation.
When a vehicle is dispatched, estimated dates are provided and delays can occur for any number of reasons. As the vehicle is in possession of the motor carrier, it is their responsibility to make sure they are properly providing status updates to customers. Montway is here to provide assistance if need be. The issues have been escalated to our compliance department for review.
Montway has reached out to the customer to provide assistance with the claim. The customer has respectfully declined our assistance. We ask that if the customer has any questions or would like additional assistance to please contact us at claims@montway.com. Again, our apologies for the inconvenience.
Reviewed Dec. 11, 2020
We were moving from California to Florida. We had used Montway Auto Transport previously, so we went with them again. It was good dealing with their reps and the quote was fine. The driver was exceptional and the delivery went well.
Glad we could help. Thanks for choosing Montway for professional auto shipping services. Have a great new year!
Reviewed Dec. 10, 2020
Montway Auto Transport was the fastest to reply. Their reps were really friendly. They gave me a very accurate quote. It was a move all the way across the country from San Diego to Miami. The drivers were really professional and friendly. The car was in perfect condition when it arrived.
Thanks for choosing Montway for your auto shipment, Michael! Our professional staff is here 365 days a year to deliver professional service. Have a great one1
Reviewed Dec. 9, 2020
Montway is awesome. I love it and I recommend to my family and my friends. The driver was so nice and the transport was so good. The driver was better than on time and he carried my car very gently. The agent was so good, too.
Wonderful! Thanks for choosing Montway to take care of your car, Faranak. We strive to provide the best experience possible. We hope you consider us for future car shipping needs.
Reviewed Dec. 8, 2020
Montway is the best. I deal with one person and he’s always spot on. Also, the drivers that they hire seem to be very reliable.
Thanks for being a wonderful customer, Michael. We're happy to continue providing excellent service for your needs and we look forward to the new year! Have a good one!
Reviewed Dec. 7, 2020
We had three cars to be transported - an SUV, a sedan, and a pickup truck. I looked at quite a few moving companies and I ended up getting Montway through a friend who had used them to move from Seattle to Texas. It went pretty well with their rep and they worked with a friend of ours to do the delivery. The experience was pretty good and the quote provided was right on.
Thanks for giving us the opportunity to help ship your cars. We strive to provide the best experience possible and we hope you consider us for future needs.
Reviewed Dec. 6, 2020
Montway's price was reasonable for me compared to other people and they have an excellent review so I went with them. The pickup was smooth and straightforward. They called me earlier. It was 100% professional. Also, the delivery was fantastic. They told me ahead of time. I called and I got my car. There were no hiccups and issues. I will tell people to patronize them anytime any day.
Thanks for the review, Opeyemi. We strive to provide a seamless auto transport experience every time. Looking forward to future transports.
Reviewed Dec. 5, 2020
Montway offered a good price. Then, their guy came out and he was very knowledgeable. Somebody had broken into my daughter's car the night before and he helped us wrap up the window. He did it in a way that was kinda ingenious. Also, I had another car in the garage where the air was leaking out of the tire and we changed it. I called AAA to bring some air and their guy put air in it but it was a Mercedes so he couldn't get the tire off. The guy from Montway went in his trunk, got some stuff, and then showed the AAA guy how to do it. He was awesome. Then, he took the car and about five days later, I got a phone call at night and the guy said to meet him somewhere and pick up the vehicle the next day at 9 o'clock. It was a great experience.
Amazing! We appreciate the comments, Kenneth. We provide ourselves on working with the best motor carriers in the industry. We'll be sure to let them know they did an excellent job. Thanks for choosing Montway!
Reviewed Dec. 4, 2020
The guy who helped was very friendly and very responsive. The driver was very friendly too.
Thanks for choosing Montway! We pride ourselves on fantastic customer service. Have a great new year.
Reviewed Dec. 4, 2020
There was one company that I was looking at and a friend of mine told me not to use it as they had a really bad experience with it. I didn't know who to call because it was the first time that I've moved out of New Jersey. I went online and saw that Montway had a lot of good reviews. When I got the pricing, they were very competitive and better than the other company. I put some stuff in the pickup so I had to pay extra, which was fine because the woman that gave me the quote told me that I could be charged up to $250 with that. I didn't want that delicate stuff to go in a moving truck. So, it was accurate. They gave me the quote and then I quickly secured the date and everything with them. It was spot-on.
The driver kept in contact with me if he was running late or if he had hit traffic and so it was perfect. He even called my family. I gave him one of their numbers. He kept us up-to-date. There was a lot of communication which was very important. He really took care of my vehicle, like he went over them with the fine-tooth comb before he even loaded them. Everything was great when they got down here.
The only issue I had was that the driver did not know that my Tacoma had a cap on the back and then it had bars going across. Thank goodness I was able to take the bars off so that the truck could fit because it was in a closed trailer. I told the person that took the reservation three times that it had a cap on it. Then their software didn't allow for multiple vehicles. I was shipping two cars, I had to go online, and I ended up booking two different things, one for the truck, and one for the car. If only it was set up to where I could put two vehicles there. Overall, it was a very good experience. I was pleased.
Thank you for taking the time to share your experience, Rose. We appreciate the feedback as we're always striving to improve our services.
We can say that all information regarding the shipment was provided to the motor carrier at the time of dispatch. But. it's always possible that there may have been some confusion in the communication regarding the cap. This is something we'll continue to discuss with the carrier.
While Montway does offer multi-vehicle shipment options, we do not offer this option with our instant quote calculator at this time. We ask that all customers interested in this contact us directly via phone, email, or LiveChat to book a multi-vehicle shipment. This is a feature request you may see updated on our site in the future. :)
Thank you again for being a great customer. We hope you consider us for future shipping needs. Have a great new year!
Reviewed Dec. 3, 2020
We moved from Wenatchee, Washington to Tucson, Arizona. Montway Auto Transport was the first one that replied and they seemed to have the price that was going to work for me and the time that was going to work for me. So I didn't look any further and booked the transport with them. Their customer service was excellent. The car was delivered here before I expected it. It was an enclosed transport. So it was just as clean as when it left Washington state. The trucking outfit that delivered it did an excellent job. The fellow got it right off and everything was perfect. I was very satisfied.
We're happy that you gave us a chance, Lawrence. Timely and professional service is a priority for us. And we're happy to hear we could deliver that for your needs. Have a great new year!
Reviewed Dec. 3, 2020
My son moved to California and he flew out there. He has a company car and we shipped his car out. Montway was a little bit less expensive to do a cash deal with and they had decent reviews so I picked up the phone and hooked up with them. They had the pick-up date. We talked to a couple of different guys and a couple of them were of different nationalities so it was a little hard to understand but it went very smooth. The transport was ahead of expectations. We were given 10 days and it was done in seven. I had taken phone pictures of the car all the way around before it left and it got to California in the same way it left. I would highly recommend Montway.
Thank you for the review, Daryl. Happy to hear that our team could help with your car transport needs.
Reviewed Dec. 2, 2020
Doing business with Montway was fun. Their guy did a good job and my car was delivered on time. I also want to compliment them on their communication because I was kept informed as to the car and when it would be here and so forth. I have shipped cars before and did not have that good of an experience, so I was very pleased with the experience I had with Montway.
Awesome! Communication is one of our prime values so we're so happy to hear we could deliver. Thanks for choosing Montway, Kay!
Reviewed Dec. 2, 2020
Th guy who picked up my truck was really a professional. He was gonna be able to drop it off two to three days earlier but we hadn't moved yet. But as soon as I got to New Mexico from California, he was there. My furniture was shipped a week and a half late but Montway's guy was on time. My move was perfect.
Happy to hear we could deliver professional service. Thanks for choosing Montway!
Reviewed Dec. 1, 2020
Aside from Montway, I checked with two other transportation companies. Montway's price was the best and they had some good reviews. I felt comfortable with them as well. I was working within a timeframe and the job was about a 900-mile transport. The setup process was easy and smooth. I put a downpayment and paid the rest when the car arrived. Montway stayed in touch with me and let me know what was going on like when they picked the car up and gave me a heads up when the car was ready. It went fine.
Thanks for choosing Montway! We're happy to provide a professional experience at any time. We hope you consider us for future needs.
Reviewed Dec. 1, 2020
I like that Montway has a local company in Illinois. They are headquartered in Des Plaines, Illinois, which is very close to me. Once I found them, I gave them a shot, and I've used them ever since. This is the only transport company I use or recommend. I like their website. The follow-up is exceptional. Their drivers are always on time. The quote has always been the price. It never changed the price. The price is fair for 2,000 miles. It is always nice doing business with Montway.
At first, I was calling more often than not because I didn't know how the process worked. Then I realized how they worked it out with the drivers. I put some personal items in the car and I had a little anxiety about making sure they were gonna pick up my car. The customer service was great. They explained it all. It's a great service. They're the best. I've recommended them to numerous people. I've referred them to my friend who's going to be using them as well because he's renting out here for the season.
Fantastic! Thank you for the review, Mitchell. We're happy we can provide professional car shipping services for your needs. We're also always happy to answer any questions you may have. Not everyone ships a car every day so we know it can be overwhelming. If we can help with anything just let us know.
Reviewed Nov. 30, 2020
I was looking to ship my car from California to Alabama for school. I found Montway online and they were the cheapest. They also had a fairly high rating. Customer service was very nice and helpful. They were friendly too. The quote they gave me was 100% spot on and the timeframe exceeded my expectations. I was given a seven-day timeframe and my car came in three days. And the condition of my car was perfectly fine. The delivery people were quick and to the point. They didn't waste any time. They made sure I signed everything I needed to and kept my forms then I was on my way. I would tell friends and family to go to Montway first.
Happy we could help with your shipment for school. We strive to provide the best experience possible so we're happy to see that reflected here. If we can help with anything else, don't hesitate to let us know!
Reviewed Nov. 30, 2020
My ex-husband bought my daughter a vehicle that needed to be shipped over from Missouri. But I had to put on hold the arrangements that I made with Montway and the customer service person worked with me on that one. They did tell me a good chunk of it was going to be nonrefundable, which of course caused me a little bit of panic and a nice discussion with my ex-husband. Then I called again the next day because the seller of the vehicle told me that I could go ahead and take the car. It was about 12 hours of the time span between, “I'm gonna hang on to the car for a little bit longer,” to “Oh, yeah, go ahead and take it.” They actually got the car on a truck that afternoon. They told me that a different contractor was going to be picking up the vehicle and I was cool with that.
The guy that came was really super cool. So I would definitely use the subcontractor again. He delivered that car in the rain and the nasty, but he texted me the night before and told me there was a problem because he couldn't find my address. I live out in the sticks, so I had to pin drop and Google map it to him. But he totally worked with me on it. So it was great because he texted at an appropriate hour the night before. He admitted there was a problem instead of trying to be Mr. Macho and figure it out. I work from home at this point and he dropped the car off at 7:00 in the morning, so it didn't mess with my work stuff. I would use Montway again without a problem if I ever needed to ship a vehicle.
We appreciate the review, Ryann. We're sorry to hear of some of the difficulties but we're happy we could get the vehicle delivered for you safe and sound. We're also happy to hear the driver did an excellent job. We'll be sure to let them know!
Reviewed Nov. 29, 2020
I'm in the military, and I was transferring from Jacksonville, Florida, to San Diego, California. The whole process went really, really smooth. I love my drivers. Patricia and her husband were both really nice and good people.
Happy we could help with your military move, Kameran. We'll be sure to let the drivers know they did great! If we can help with anything else just let us know.
Reviewed Nov. 29, 2020
We needed to transport my 2006 Honda Civic from Chicago, Illinois to Syracuse, Utah. We were giving it to my 17-year-old granddaughter as a gift. We looked at several transport companies. There were two quotes that were really low but I didn't go with them because I didn't like their reviews. My son, who is an account manager and sets up trucking lines for different things at England Logistics, said he didn't know those transport companies too. There was also a higher quote from a very well-known company. We decided to go with Montway instead because they had better reviews and my son said that they were very good.
Customer service was very pleasant, helpful, and nice. We are really happy with the company all the way around. The delivery guy kept in touch with us all the way and he delivered the car right on time, if not a little bit early. The car was perfect. We were all very happy with the driver and how everything worked out. The driver was amazing and very professional. The timeframe was met and exceeded. The quote was fair and in the end, we paid 100% exactly. It was an excellent deal price-wise and all the way around. Couldn't ask for anything to work out better than it did. Montway was wonderful and they treated us with great care.
Happy we could help deliver the Civic to your granddaughter. We do our best to provide the best experience possible so we're always happy to hear when we do a great job. If we can help with anything else please let us know.
Reviewed Nov. 28, 2020
The communication of Montway's reps was good. Working with them was a great experience that I will do again. My rep made sure everything was right. I got an accurate quote. The driver called 30 minutes before he picked up the vehicle. He told me he had it and kept in communication the whole way to my house.
Thanks for the excellent review, Miguel. Happy we could deliver a professional auto transport experience.
Reviewed Nov. 28, 2020
I'm really big on is communication and the guy that I dealt with had very good communication. He called me to let me know when he was gonna arrive and what the process was. I wasn't there physically. So I left someone there. He kind of helped walk me through that process of having someone and telling me what they needed to do to prepare them. After he got the car, he did the same thing. He communicated very well to me what the arrival was and dealt with everything. It was a really, really great experience. It was very professional. The person who received the vehicle said that everything was perfect. The guy parked it in the driveway and got it to where it needed to be. She said she was very pleased with the entire delivery process.
I got a fair quote. At the time, I was kind of getting an idea but I didn't book at the moment. Then I had to go back when I got my date and it hadn't gone up that much from the original quote. So I was happy with that. It was pretty fair compared to a lot of other places that I checked out. Plus, the customer service was really good. I’d spoken to a few other places and I didn't like the interaction. I wasn't comfortable with their customer service in a lot of questions I was asking. So Montway kind of answered my questions and made me feel like it was gonna be a reliable choice. It was a big move so I wanted to make sure that everything they had was going to arrive there safely. Montway did a phenomenal job. So I really appreciated that. If anyone needed the service, I would definitely refer Montway because of my great experience with them.
Thank you for choosing Montway, Charnette. We definitely understand your concerns and addressing those is our goal. Auto transport is a complicated process and you're moving a large and expensive item. So it only makes sense that the company you choose provides that expertise and assurance that they can do the job professionally and safely. If we can help with anything else just let us know!
Reviewed Nov. 27, 2020
I was impressed by Montway and they gave me a great quote. I also liked that I could pay the cost of the move upfront and that would be the end of it. I wouldn't have to worry about anybody billing me in the end. I also liked the amount it would take for my vehicle to get to my sister's house. I was very confident when they picked it up and I knew it would be safe.
The driver called her and told her that he would be delivering it at a certain time. He called her back afterward to tell her that he's three hours behind and asked if he could deliver it at 9:30 at night. Her house is on a long, narrow, and winding road and when he got there, he called my sister and asked if he could drive my vehicle in. He was very polite. The move took less than a day and a half and that timeframe was better than my expectations. I'm happy with Montway and the quality of their service was worth every penny.
Thanks for the excellent review, Diana! Happy we could deliver confidence in our service. It's important to us that we provide the best experience every time. We'll be sure to let the driver know they did an excellent job.
Reviewed Nov. 27, 2020
The guy on the phone was real good. Then the guy he set us up with to pick the car up and take it where it needed to go was good too. Everything worked out fine. The car went all the way across the country. It got there pretty quick, considering it had to go 3000 miles.
Thanks for choosing Montway for your car shipping needs. Have a wonderful day!
Reviewed Nov. 26, 2020
We live with the keys for my truck even though we left it at a Ford dealership in a different state. The dealership gave him two weeks to get the truck out without charging him. Within that two week period, we came across Montway. Their reps were really good at explaining detail for detail. After comparing them to how quickly other places were telling me that they were going to be able to get my vehicle to me, they were the quickest. They were able to get it on the last day we had to get it out. I had to FedEx the keys but Montway made sure that they let me know what was needed for no extra charges were put on top. Nothing was going to get added on last minute without me understanding or knowing. Their guy told me to play it safe in case they weren't able to pick my vehicle up the day they did because they depended on how fast I was able to FedEx the keys.
The gentleman who brought the car was really good at touching base with me and my husband. He picked the car up on a Monday morning and he let us know where he was at through his route or however he did his stops. My husband desperately wanted his truck back and said we didn't mind him showing up at 9 o'clock at night to deliver it. We got the truck the same day he picked it up. We're satisfied with Montway all across the board.
Thank you for the review, Samantha. Glad we could help with your needs. We'll be sure to let the driver know they did an excellent job!
Reviewed Nov. 26, 2020
I did a search on the internet and I went with Montway because of their price. My vehicle was transported a little over 1,200 miles and they did a good job. The driver delivered my vehicle right on the money, to the minute when he said he'd be here. That was the first time I've ever used something like that and it was easy to do.
Glad we could provide a great first-time auto shipping experience. Thanks for the review, Edmon and we hope you consider us for future needs.
Reviewed Nov. 25, 2020
I was transporting a car to Florida and a friend told me about Montway. Their rep did a very good job explaining the transport and it was fine with the courier driver. Montway is the company to go with.
Happy we could deliver great service. Thanks for choosing Montway!
Reviewed Nov. 25, 2020
Everything worked out perfectly when I went with Montway Auto Transport. The price I paid was identical to the quote I received. The driver was highly professional and he had a new, clean and organized truck. If you're going to transport a vehicle, Montway is the company to use.
Perfect! Thanks for choosing Montway. We look forward to future shipment needs.
Reviewed Nov. 24, 2020
I purchased a vehicle that was out of state and I needed to get it transported to me 1,800 miles from Houston, Texas to Massachusetts. The dealership got me a quote from another company and they were more expensive than Montway, so I didn't use them. Compared to that, the price I paid Montway ended up being less than the quote they gave me. Their customer service reps were also very good and the driver was great. When the vehicle arrived, it was dirty, but it was expected. I could have chosen an enclosed trailer, but I didn't. Other than that, it was fine and it was a great experience. They were on time and it was a very easy process. They lived up to what they promised, too.
Glad we could make it easy! Thanks for choosing Montway for your auto transport needs.
Reviewed Nov. 24, 2020
I have a second home in Florida and I was trying to move a Ferrari down. I got a couple of quotes and Montway was the most competitive of the two quotes I got. The driver was excellent.
Thanks for choosing Montway for your car shipping needs, Michael!
Reviewed Nov. 23, 2020
We transfer back and forth between Florida and New York and I recently used Montway when we came down for the winter. Everything went very smoothly and I never had a problem with them. I've used them twice and the reason I went back was because the first time was fairly easy. They were on time and I was very satisfied with them. I went through uShip originally and the quotes I got from Montway were all pretty standard, so I was happy with that. I had two vehicles shipped down here and I live in a condo, so the maintenance guy met them without incident.
Thanks for the review, Rich. Happy to deliver smooth service. We look forward to the next shipment!
Reviewed Nov. 23, 2020
Everything about the driver and customer service was good. From point A to point B, he gave me the instructions where to meet him. And then when it got to Arizona, he dropped it right off at the house. He was good. I was satisfied. I went from New York to Phoenix, Arizona. I was satisfied with the time limit, because it just took four days to get there. And my car arrived with no damages. If anyone asked me about transport, I would recommend Montway.
Thanks for the great review, Daniel. Happy we could help with your transport needs.
Reviewed Nov. 22, 2020
We shipped our cars from Colorado to Florida through Montway. My wife took care of all that and they stayed in contact with her. Everything was perfect.
Happy to deliver excellent service. Thanks for choosing Montway!
Reviewed Nov. 22, 2020
I used the live chat thing when I contacted Montway Auto Transport for a military move. It was nice and easy to use. The quote they gave me was exactly the same as what I paid and the driver was awesome. He was really communicative and a very professional employee. I was really happy with him.
Thanks for the review, Madonna! Happy to hear you had a great experience. Hope you consider us for future moves.
Reviewed Nov. 21, 2020
I talked with a couple of agents at Montway and they didn't try to sell me on anything. They told me what they do and how they do it. They were very matter-of-fact on everything. They were upfront on when they would actually pick up the car and drop it off and the pricing. Previously, I heard that I was going to get 20 phone calls and emails. Montway checked back with me once.
Montway's guy was supposed to bring my car all the way but the reps told me upfront that he probably won't be able to do that but I could negotiate because I'm way out rural. When the guy dropped off the truck, I told him I still had to get it. He offered to drive the car the rest of the way to my house and then I drove him back to his truck. The quote Montway gave me was for the car to get all the way to my location. I was going to call back Montway but I noticed that they had already reduced it when I saw the quote in the email. It was set for less because they went a lesser distance. I was impressed that I didn't have to ask.
For the move, I got a 12-hour notice but in my situation, 24 would have been better. The driver got here a little early. The car I got came right off the dealership lot and it only had 23 miles on it. There wasn't any damage and the driver went over it thoroughly with me. He found a tiny scratch but I couldn't even see what he found. The whole move was flawless.
Thank you for the review, Kevin. Communication and transparency are important to us. Car shipping is a complicated process so it's important that we're upfront with the realities and expectations. If we can help with anything else please let us know.
Reviewed Nov. 21, 2020
I went with Montway for the pricing and efficiency, and they were excellent. I was very pleased with the quote which was the same as the price that I paid. It was extremely reasonable considering the distance and the way they were able to pick it up that afternoon at 5pm and it was here the next day at 3pm. They drove straight through from Illinois and met me down the street from where I live in Florida and unloaded it off the transport. They were very nice and the car was in excellent condition. Over the years, I’ve dealt with antique cars and I’ve had a few disasters happen and disappointments. But Montway went above and beyond and I highly recommend them.
Happy to hear we could go above and beyond! We strive to work with the most professional carriers out there. We look forward to the next antique, Robert.
Reviewed Nov. 20, 2020
The time of the delivery was different than what I had initially booked it as. But once they gave me the more updated schedule, it was right on schedule. The vehicle came in five days which was much faster than the movers I used for my other stuff. The driver was great.
Thank you for the review, Rob. Awesome that we could deliver faster than your other movers. If we can help with anything else please let us know.
Reviewed Nov. 20, 2020
I had Montway ship my small car. It was all great with their customer service reps and pickup and delivery was super easy. The quote they gave was the same as the final price. I would use Montway again.
Thanks for choosing Montway! We look forward to servicing you again in the future.
Reviewed Nov. 19, 2020
We moved to Texas from Alabama. I looked at Montway and saw the reviews on it, and they were good ones so I went with it. Everything was great. They came on time. The driver was personable. The quote was exactly that. There were no hidden fees.
Thanks for choosing Montway for your car shipping needs, Geraldine. If we can help with anything else just let us know!
Reviewed Nov. 19, 2020
I looked at two other companies but Montway has the best pricing and they are great. I used them before. They shipped out one of my cars to North Carolina from Miami. The most recent one was from Miami to Tucson, Arizona. The driver was great too. He let me know when he was 15 minutes away. He also let me know when he was halfway and around the time that he was going to get there. He brought the car to Tucson, unloaded it, and there was not a scratch. He dropped off the car in the morning and that's great too. The timeframe was good. Any person wants their car the next day but that's impossible. But they got there as soon as they could and that was on a Friday. They picked up the car on a Tuesday. The price I paid was dead-on what they quoted me. The services were exceptional and I was very pleased with it. I recommended Montway to a couple of friends of mine.
Thanks for the great review, Jack! Happy we could deliver excellent service for your needs!
Reviewed Nov. 19, 2020
I was relocating from California to Maryland and I was looking for a transportation service. I had a friend of mine that used Montway and referred me to them. Their offer was competitive so I took them. It was interesting that the person that I dealt with was direct to point. The interaction wasn't flowery. The quote was the actual end up price. It was straightforward. They were all pretty professional and thorough people to get things done and get the car on the truck and go.
We talked about seven days to get the car delivered and it ended up being seven days. The thing that was somewhat frustrating and annoying was the business of getting a car from somebody. The original goal was they were supposed to give me a 24-hour notice before the guy was coming, but I didn't get that. I got the notice that day that he was coming. I was trying to coordinate a time based on his workload. We could have flipped it by a day in order to betterment of the schedule. We spoke at about 2:00 PM and I was expecting to meet him in about a three-hour window. But I ended up meeting him around 9:30 at night. The condition of the car was fine when it was delivered. It was what I expected.
Thank you for the feedback and review, Chris. Auto transport is a complicated service and we try and be as direct and informative as possible. We'll be sure to pass your feedback along to the driver as well. If we can assist with anything else please let us know.
Reviewed Nov. 18, 2020
I met Montway from one of the conferences and I knew about them a lot. I do refer them a lot of business. I own a moving company and I did send some referrals in a way. Once it was time for me to move, I decided to use them too. It was easy to get a quote. They were not too annoying with follow ups and it was easy to get the service I wanted. I found someone who could do it faster and they did take all the effort they could to expedite the pickup. They delivered as promised so everything was good.
Thank you for allowing us the opportunity to help ship your car, Lyuda. We appreciate the review and look forward to future moves.
Reviewed Nov. 18, 2020
The final price was the exact same quote that they priced me. The car was delivered in perfect shape. It was a little dirty. But he went through snowstorms and windstorms. It was nothing a car wash didn’t help. Sonny was the driver and he kept in close contact with me. He let me know everything that was going on. He contacted me and said there was a storm somewhere. The communication that he had with me, letting me know exactly what was going on day by day, was huge and stellar. He was a very nice person. I was so satisfied with him. I was very happy with my experience, and I would use Montway again.
Thank you for the review, Rebecca. We're always happy to hear when the drivers do an excellent job. We'll be sure to let Sonny know! Have a good one.
Reviewed Nov. 18, 2020
We were moving from Arizona to Florida. Montway had more competitive quotes than anybody else, plus the quote stayed valid for a long time. So, I didn't have to go back in and redo it all the time. The reviews appeared to be very positive. That pushed me towards Montway, and things worked out well. I worked with multiple reps, both on chat and on the phone, and everybody was willing to share information to make me feel comfortable because our situation was fluid. And we had to drive cross country, so we didn't want the car arriving before we got here. They stored the car for us for over a week with no charge. They were outstanding.
Both on the pickup and delivery, the drivers called ahead, coordinated a pickup and a drop point and were very flexible with location because there wasn't any way for them to come into our house on either side to both pickup or delivery. They were thorough about checking the car out, and I watched them load and unload it. This was an enclosed carrier so it was a higher end, but super new equipment which was nice. I hope they continue to be able to work with Montway for other services because they are by far, the first class, high-end outfit.
What I paid was exactly what was quoted in the beginning. It changed because I had the zip code wrong when I put it in. So, it's $40 difference but that was just my issue there. It was exactly the same. There were no extra charges. Normally, the carriers that Montway use would deliver when it arrives at the destination. But these guys said, “No. We know you're not going to be there, so we can hold the car for as long as you want in the warehouse.” I had a transport seven years ago, with an open carrier. And it was not that much less seven years ago. So, very good price.
Thank you for the fantastic review, Roger! We strive to work with the best carriers in the industry and it always makes us happy to hear when they do an excellent job. We'll make sure to let them know. If we can help with anything else please let us know!
Reviewed Nov. 17, 2020
When I relocated from the St. Louis area back to California, I used Montway for my vehicle relocation needs and it was really easy. Their price was the most competitive. I used them again when I had the car shipped from Phoenix to California. Everything was good. They couldn't show up on the original scheduled date, but they called me and let me know, so I was able to let the people that were shipping the car out to me know that they weren't going to be there on time. The next day, they came in on the promised window. On delivery day, they came in on the promised window and were able to do everything pretty quickly. They got the car to me when they said they would.
Thank you for the review, Jesus. The motor carriers we work with always do their best to arrive within estimates but there is always a chance for delays in auto transport. Motor carriers are subject to more stringent restrictions and regulations. This makes communication even more vital so we're happy to hear that they were able to provide the professional service we work with them for. If we can help with anything else please let us know.
Reviewed Nov. 17, 2020
Montway is a really good company and I had a great experience with them. Everything was fast. I told a few of my friends to use this service and I gave them Montway's number. I’m gonna use them pretty soon again. So far, so good and I’m so happy with them.
Thanks so much for the recommendations, Luis! We strive to provide the best service possible. Looking forward to the next shipment.
Reviewed Nov. 17, 2020
I needed someone to bring the vehicle from Florida to California. I contacted another company that never got back to me. With Montway, the reps were great. The service was good from start to finish. The guy that brought the car was really great too. The vehicle was a little dirty but it was a long journey. I would use Montway again if I needed to.
Thank you for the review, Tara. Glad we could deliver a 5-star service for your needs. Have a good one!
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