Montway Auto Transport Reviews

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About Montway Auto Transport

Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Pros
  • No upfront payments
  • 24/7 sales and support
  • Free insurance coverage
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Must contact for tracking info
  • Terminal-to-terminal transport not offered

Montway Auto Transport Reviews

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    How do I know I can trust these reviews about Montway Auto Transport?
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    Page 26 Reviews 4635 - 4835
    Verified purchase
    PricePunctuality & Speed

    Reviewed April 9, 2021

    Montway said they'd do what I wanted but my move ended up terrible. It took forever and they kept passing the buck. They kept promising and promising and never picked up the car. Also, they quoted the move at 680 but they got to the point that they said, "Well, if you give us 900, we can pick it up right away." I'll never use them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello David, we apologize for the inconvenience. I can see that you booked your order for our regular shipping agreement. As part of this, it was advised that we estimate one to several business days to load the vehicle. Montway does not guarantee any dates or times for its regular services. If you inquired with our team about expedited services. Then they would have provided you a quote.

    I can see that our team did move your vehicle per the contract arrangement for the quoted price. I'd be happy to discuss this in more detail as we want to make sure we are providing the best service possible. Please send us an email to feedback@montway.com. -Rick

    Verified purchase
    TechStaff

    Reviewed April 9, 2021

    They were great. Everyone was so kind and so accommodating. When they came out to pick up my car, immediately, I knew that my car was in safe hands. The delivery was right on time. It was what they said it was gonna be. It was perfect. There was some bad weather everybody had to get through. That was when they had the freezing and the ice storms. But my car got here just perfectly.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Carol, we are thrilled to hear that everything went smoothly with your shipment. Thank you so much for your kind words, and for choosing Montway!

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed April 9, 2021

    The driver gave me updates so that I know when he could pick up my car and when it would be delivered. The quote was a bit higher than other market options but it was acceptable.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Hui. We strive to provide the best service possible.

    Verified purchase
    Customer ServicePriceBilling

    Reviewed April 9, 2021

    Montway's customer service team was really good. The ending bill was the exact same quote they gave. They did a great job.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind review, Aaron. We are glad to hear that everything went well.

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed April 9, 2021

    The quote that Montway provided to me was great but the delivery wasn’t so great. The driver wanted me to pay his part in cash and he refused to give me a receipt for that. So, I sent a reply back to Montway and let them know I would use them again next time I needed a transport but I would not accept the same driver. Montway did everything they said they would do. The service, other than the delivery, was fantastic.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, John. Thank you for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed April 8, 2021

    The person I talked to at Montway sounded nice and helpful. Carlos, the driver, was awesome and I was very impressed. I want to give him kudos and pass on to the powers that be that I was very pleased and happy with him. It was worth it shipping the vehicles over trying to drive them myself. If Montway’s drivers are all as good as Carlos was, I wouldn't hesitate about them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Erica, we are glad to hear that everything went well with your shipment. Thank you for your kind words, we will be sure to pass them on to the carrier.

    Verified purchase

    Reviewed April 8, 2021

    The transport of my motorcycle from Philadelphia to Florida took about a week. Montway did a great job and everything went smoothly.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly with your shipment, Marti. Thank you for choosing Montway.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 8, 2021

    The person I originally spoke to from Montway was really knowledgeable and had good information. They provided the quote quite quickly. The communication between the driver and Montway was good and the delivery of my car was on time. The final cost was $100 more than I had originally expected but it was because they allowed some items to be left in the vehicle which helped me out a lot. I’d use them again, for sure.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional auto shipping services. If we can help with anything else please let us know.

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed April 8, 2021

    I found a coupon online for Montway, so I used them to ship my car back home. It was quick and easy to set everything up with their rep and I got a fair price.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Alex, we're glad to hear that everything went well. Thank you for choosing Montway!

    Verified purchase
    Price

    Reviewed April 8, 2021

    Montway's quote was pretty accurate. The delivery of my car went fine.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well, Dwight. Thank you for choosing Montway.

    Verified purchase
    Staff

    Reviewed April 8, 2021

    The driver delivered the vehicle to a friend's place right on time and right where we asked him to deliver it to and everything was fine. Real pleasant when he picked it up and the car showed up in great shape. Montway is trustworthy.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Barbara, we are thrilled to hear that everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Customer Service

    Reviewed April 7, 2021

    They handled the transport very well. I got a phone call giving me a timeline and we met at the grocery store up the street in a large parking lot. I would recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly, Christina. Thank you for your kind words.

    Verified purchase
    Staff

    Reviewed April 7, 2021

    The timing, professionalism, and quality of delivery were good. Everything was great.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Asdiel.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2021

    Brittany took a trip down to Florida. Her vehicle, the engine blew up and she had to come back to Knoxville, and I needed a transport company to get her vehicle back here ASAP. The company I first dealt with kept saying that they hadn't found a driver yet. I kept hearing the same story for about a week and a half. But the next one I called was Montway and they found a driver right away. Then the driver took it straight to the driveway. Montway is an awesome company and if I need them again, I'll definitely be calling them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Barbara, we are so thrilled to hear that we could help. Thank you for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed April 7, 2021

    When they picked up my vehicle, everything was professional. They picked it up in a U-Haul moving vehicle and put it on a specially made pallet for transporting motorcycles. The quote was for 875 but in the times that we're living in, everything's very expensive. I took that into account and it didn't seem like the move was too overpriced. Spending another 150 bucks to have something transported from one side of the country to the other safely, that's worth it to me for an extra 150 bucks. I would definitely recommend Montway. I'll probably use them in the future.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation, Matthew. When it comes to motorcycle moves, we work with specialty carriers who can assure safe transport of the bike. Due to this, you may find the cost a bit higher, but can rest assured you're bike will be taken care of.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 7, 2021

    The quote that Montway gave me was a fair market price. Time expectations were great and the driver guy would call as soon as he dropped the car. I had an outstanding experience and I would recommend them to another client.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Isaac. We are glad to hear that everything went well.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 7, 2021

    I reached out to Montway because I needed to transport a vintage Volkswagen that I had repainted that was out of state. My vehicle didn't have an engine in it so I had to get somebody that wasn't afraid to do the move. It took a while for the car to get done so they kept following up with me. When it was time to do the move, it got done. Everybody was helpful and the price was fair. The driver took good care of us. I was really impressed and I would definitely recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Bryan, we are thrilled to hear that we could accommodate your shipment. Thank you for choosing Montway!

    Verified purchase
    PriceStaffRates

    Reviewed April 6, 2021

    When I spoke to the rep, he was professional and he answered all the stuff that I needed. The driver was on time and delivered on time like my son said. The price was right too. If we do it again, we’re going to go with Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway. We strive to deliver 5-star service every time!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 6, 2021

    Before I set up the schedule, I called them to change the date. It was too early. The driver was there when I wanted. So, it was a good experience. The price was good too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Andy, we are glad to hear that everything went well. Thank you for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed April 6, 2021

    Montway Auto Transport had a little lower quote than everybody else. The difference was not a lot but I got the best deal out there. The Montway rep explained the process. I was told that there would be a little window of when they pick the car up from the time I made the booking. But they had someone available and they said that he could be there in 40 minutes. The driver is a lovely guy and it's a really nice transport truck. We knew when he was coming and we knew when the car was arriving. I'll use them again when I move back, for my car.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Anne, we are thrilled to hear that everything went smoothly with your shipment. Thank you for your kind words, and for choosing Montway!

    Verified purchase
    Price

    Reviewed April 6, 2021

    I'm happy with the way things went and the cost was very fair. I would recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Johnny, thank you for choosing Montway!

    Verified purchase
    PriceStaff

    Reviewed April 6, 2021

    I had sold a car in 2015 and the buyer of it used them. Then when I was ready to have a car hauled, I did an internet search and recognized the name Montway. It was the best quote out of the three that I received. The rep communicated with me almost every day. The car was coming from California to Pennsylvania and he was very good at keeping me abreast of where he was and when he anticipated being here. The cost was exactly what they quoted me. I was completely satisfied. I’d use them again if the opportunity ever came up.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Staff

    Reviewed April 6, 2021

    They were able to get the car picked up in a timely manner. Sometimes, that's more important than the dollars. The driver seemed to be a good guy, too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well, Rich. Thank you for choosing Montway.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2021

    The driver had a problem with his vehicle so Montway had to reschedule for the following week but they kept in touch with me almost daily on the progress of when the car was going to be picked up. During the delivery, the driver called me and told me he was gonna be there at a certain time, and he was here at that time.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Daniel. Communication is essential to our business. We appreciate your patience and if we can help with anything else please let us know.

    Verified purchase
    Customer ServiceTechPriceStaffTransparency

    Reviewed April 5, 2021

    They were great and very informative. The communication was great too. I got text messages and updates. They were on top of it. It was a Friday afternoon before a holiday weekend and Montway was able to deal with the fact that it wasn't a normal motorcycle and were able to give a fair quote. It was a little higher than most, but then again, it was a unique product. It wasn't just a normal typical motorcycle, it's actually a small car.

    Because of it being a unique product, they couldn't ship it directly to the drop-off place, which was the Harley dealership. They had to take it to the distribution centers, and then have an outside contractor then transport it on a different vehicle. From the freight distribution center, it came out on a flatbed to the Harley dealership. If it was a normal motorcycle, that wouldn't have been the issue. So, there was a little upcharge for that. Also, the company that took it from the Pittsburgh freight to the Harley dealership had some trouble offloading. There was oil on the flatbed from a previous tow that leaked. So, the Harley started to slide off the flatbed. But my son was there because he worked at the dealership. They were able to make sure that it didn't get hurt.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Karen, we are thrilled to hear that everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 5, 2021

    I used Montway for transporting my car to California from Maryland and then, from California back to Maryland. I had a great experience. The reps were very helpful. Initially, there was a little communication issue. It was completely new for me and they didn’t quite explain how the process was going to go but once things got rolling, the communication got better. The drivers were very flexible with me as well in terms of setting up. I told them my availability and they were flexible with the date and time of pickup. They contacted me when they were on their way. So, it was a good communication process. The quote was accurate and it was what I expected. Plus. Montway has a good turnaround service. There was some time to even deliver prior to the estimated time that you can expect your car to be there at a decent time. You don’t have to wait very long and your car will be delivered to you in good condition.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are so glad that everything went well with your shipment, Jamarr. Thank you for choosing Montway.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 5, 2021

    I sent my Kissel through Montway and they were good. The driver was fast and efficient as well. People should use this company.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Cynthia. We are glad to hear that everything went well.

    Verified purchase
    Customer ServicePriceRates

    Reviewed April 5, 2021

    I was moving a vehicle that I purchased from the other side of the country, which was something I'd never done before. So, it was very scary. Montway was not the least expensive of the two or three that I got quotes from, but they were the highest rated. So, I decided to spend a little extra money and see if it would work out and they were great. When I had a specific question, I got a customer service chat, with a real name, back with the answers to the questions. They also provided an accurate estimate of when the car would be moved with the caveat that they weren't moving it, so that would be up to the mover. They also transitioned me very smoothly over to working with Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Harold, we are glad to hear that everything went well with your shipment. Thank you for choosing Montway.

    Verified purchase
    Staff

    Reviewed April 5, 2021

    It was a smooth pickup. So far, the driver estimates an arrival time next week. He was really nice. I also had just used Montway in February and it was the same professional service. Everything the rep said that was going to happen happened.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that we were able to provide excellent service, Angela. Thank you for your kind words.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2021

    I got in contact with Montway and they were able to put me in contact with somebody locally. The rep was very easy to work with. There were lots of communication and things were good. The driver was fantastic. Montway did what it needed to do.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Craig! Glad to hear we did a great job with your move. If we can help again just let us know.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 4, 2021

    Montway arrived the day they said they would. Everything went smoothly. During drop-off, they took down the car, started it, and left pretty quickly. Everything seemed like it was the way they told me in the beginning. They were very reliable, helpful, and on point.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Nader, we are thrilled that everything went well. Thank you for choosing Montway!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2021

    Sometimes, when you go to search on the internet, you search auto transport and it's not really the company that moves it, it's a broker, then they assign it to somebody. When I called Montway, they were indeed one company that does it all. When I got ahold of them, I said, "The most important thing to me is communication and it's all one company. So, this number that I called, can I call you back?" The person that handled the reservation for me said, "Yeah, just call the number back." Everything was great with the delivery. The things that they promised me that the driver would reach out to me when it's closer to pick-up time, that happened too. I was totally happy with them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    John, we are so glad to hear that we were able to provide excellent service. Being a broker has its challenges but we do our best to ensure our customers are satisfied. Thank you for choosing Montway.

    Verified purchase
    Punctuality & SpeedCommunication

    Reviewed April 4, 2021

    Everything was right on schedule and smooth sailing. They were very punctual and kept me in the loop through every step.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your kind words, Glen, and thank you for choosing Montway.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 4, 2021

    I used Montway in the past and was happy with who they hooked me up with then. So, I was willing to do it again. The customer service was excellent and the quote was accurate. It was a very good experience. Both times, they delivered the cars in good condition and on time. They had good communication.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that your shipments went well, Kartik. Thank you for your kind words.

    Verified purchase
    Staff

    Reviewed April 4, 2021

    The driver was great. He would let me know where he was at. Montway was just super to work with. I'd use them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, Allen. Thank you for choosing Montway.

    Verified purchase
    PriceStaff

    Reviewed April 3, 2021

    The driver went above and beyond. This car was delivered in the middle of a horrific snowstorm and the driver had to back down my street with a semi. He probably was afraid he wouldn't be able to turn around. He backed a third of a mile at least down this street, and then helped me get the car off the driveway because I was knee-deep in snow. It was horrible, but all went well. I was very satisfied. I would love for it to have been cheaper, but we all want that. If I had another car, I would use Montway again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Charles, we are thrilled to hear of the carrier's outstanding service. We will be sure to pass on your kind words to them.

    Verified purchase
    PriceStaff

    Reviewed April 3, 2021

    Montway had some good feedback so I chose them to move my car from LA to Eureka. Their quote was good. The driver kept in contact with me and he dropped the car off exactly when he said he would. I was very happy and I would recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are happy to hear we could provide excellent service to you, Anne. Thank you for choosing Montway.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2021

    I called Montway and asked some questions. They knew what they were talking about and got back in a timely fashion. Overall, the experience was solid. I kept on talking to the same guy over and over again, which is good too. There was continuity. I wasn't getting transferred to different people. They knew my name and where the product was getting shipped. So, there's a lot of good consistency with it. Montway was awesome and the communication was very good. Montway kept me posted along the way. My bike was picked up and delivered on time. There appeared to be no issues at all with the bike. So, I was very happy with them and I’d use them again. They were a very professional transport company.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, Vincent. Thank you for choosing Montway!

    Verified purchase
    PricePunctuality & Speed

    Reviewed April 3, 2021

    My experience with them went pretty well. It was a lot simpler than I thought it would be. Pretty smooth, quick and painless. I was happy with that. It took a few days longer than expected, but that was because there was a bunch of storms around the country. But, it got there pretty fast. It's also cheaper than you would expect for shipping something across the country. I would definitely go to Montway again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Carlos, thank you for your kind words. We are thrilled to hear that everything went well.

    Verified purchase
    PriceStaff

    Reviewed April 3, 2021

    Montway got some good drivers. When they brought a car to me a couple months ago, the driver was courteous and right on time. This guy had a really nice rig. It could haul three cars and it’s enclosed. It’s expensive to haul nowadays. The cost was twice as much as it used to be but it's okay. I got what I wanted and I was happy.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Bob. We strive to work with the most professional drivers in the industry. Glad to hear they did great and we look forward to servicing you again in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2021

    Dallas got socked in with that bad storm when I was transporting my vehicle so we had lots of problems. Every time we thought that we could get a truck into Dallas, we couldn't do it. The shipper would cancel and then Montway would put another one. But they finally got a truck and they delivered the vehicle. We put the drop-off in a place where the driver could drive in and he did a fine job. I'm pleasantly happy with how we were treated. If a friend or family needed to get a car across the country, I'd tell them to call Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Glenn, we are glad to hear that despite some weather issues everything went well with your shipment. Thank you for choosing Montway!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 2, 2021

    It took a minute to get someone confirmed for the pickup. We booked more than a month in advance and they told us that they don't get a driver until a week or so out, which was a little nerve-racking for us. We were leaving our house so we had to get the cars picked up and we were getting the cars picked up a couple of days before we were scheduled to leave. But the people were engaged and the driver that picked up did a good job. Also, the transport took a little bit shorter than they said. The cars were extremely dirty but there were no issues or damage. Overall, our experience was pleasant and we’d use Montway again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the comments, Cynthia. Auto transport is a pretty niche industry. And while we do work on shipments as soon as we can, it's very supply and demand based. Due to this, most drivers will not finalize their shipments until they are about ready to depart. We understand that this can be nerve-racking. But know that you're in good hands with us as our staff is trained to work on this aggressive schedule. We look forward to future moves.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingRatesTimeliness

    Reviewed April 2, 2021

    I got six quotes and Montway had the most reasonable one. I looked them up online and didn't see any negative comments so that helped. They seemed to jump on it right away so I chose them. I was interested in getting a commitment. they were going to come, picked up the car on a day, and it was going to be delivered within a week or so. It was going to be a clean delivery. That was all I was interested in.

    I had a five-minute phone call with a Montway rep then I got an email saying they had found a transporter, they were assigning a truck, and I would be contacted within 48 hours for pickup. That all occurred as stated. The driver couldn't get into my development because he had a big truck so he parked a quarter mile down the road on the highway and I drove the car out to him. He seemed fine. Pictures of the outside of the car were taken and he gave me the paperwork.

    I said to him, “They said it's going to be there in three days.” But he said, “No, it's not. Because there's a big winter storm in Texas and I can't leave here until that's clear.” That was fine. Six days later, my daughter got a call saying the car was here and was going to be delivered the next day. The driver actually made the journey in about three days once the weather cleared. And the drop-off was seamless. He couldn't get near my daughter's house but he drove it to her and she drove him back to his truck. The car was transported from Florida all the way to California and it was in great shape when it got here.

    The quote was exactly the final pricing. They charged my credit card for 30% of it right away and that was what they kept. The driver had to be paid in cash at this end for his piece. I thought it was a bit strange but I can understand why they do that. On the whole, it was a good experience. I'd tell family and friends that they can trust Montway. I will probably use Montway again to head back to Florida in a year and a half time.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Alan, we are glad to hear that everything went well during the shipment to your daughter. Thank you for choosing Montway!

    Verified purchase
    Price

    Reviewed April 2, 2021

    The vehicle was delivered on the time when Montway said it would. The total transport took about five days and the quote they gave me was very accurate.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that you had a great experience, Jason. Thank you for your kind words.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed April 2, 2021

    Every time that I spoke to a representative at Montway, it was great. The quote was fair especially checking against other companies what the price would be if I went with them and there were some additional fees. The delivery of the vehicle was very prompt. The driver was courteous and gave me a good time in advance and a good spot to pick up the vehicle.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Jonathan, we are so glad to hear that everything went smoothly during your shipment. Thank you for choosing Montway.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2021

    Their service was great. The kid was a young kid and was spot-on with timing and everything was good. It went very smoothly. They were very professional and the people on the phone were also very good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We are glad to hear that we were able to provide professional service, James. Thank you for choosing Montway!

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    PriceStaff

    Reviewed April 2, 2021

    A combination of reviews and recommendations online plus service, flexibility and cost made me go with Montway. When I talked to them, they were able to take the cost down a little bit which was helpful. They still weren't the cheapest but it was fair for the time frame I needed it. Everything happened as it was supposed to.

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    Response from Montway Auto Transport

    Thanks for choosing Montway for professional auto shipping services. If we can help with anything else let us know!

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    Reviewed April 2, 2021

    I love the guy Montway sent to drive because he was a real car person so I knew he cared about making sure nothing happened in the car. Also, the quote was exactly what was said.

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    Response from Montway Auto Transport

    Thanks for the review, Kurt. It's important to us that we work with the most professional drivers that we can. We'll be sure to let them know they did a great job!

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    PriceStaffRates

    Reviewed April 1, 2021

    I've shipped quite a few cars through Montway. My last experience with them was good and I'll continue to use them. I've used one other transport company and made an attempt to use another. But it wasn't as easy and the timing of the pickup and drop-off was horrible with other carriers. Montway seemed to narrow down the days for both pickup and drop-off much better for me. In the instances that I used them, they were very convenient on that aspect, which can be a huge issue if you're not ready for how they do things. They also don't mind if you throw a few things in your trunk while other transport companies are dead set against that kind of stuff. Aside from that, Montway is very competitively priced.

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    Response from Montway Auto Transport

    James, we are so glad to hear that we could accommodate your shipment. Thank you for your continued loyalty.

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    Reviewed April 1, 2021

    We had half an hour's notice when my vehicles were picked up. It would be fair if they had a bigger window when they were gonna be here, like between 8:00 and 12:00 rather than calling that they'd be here in 30 minutes. That was the only downfall. Other than that, everything about the whole experience was perfect. We liked that during pick up and delivery, they inspected the vehicles and walked us through them.

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    Response from Montway Auto Transport

    We are glad to hear that your shipment went well. We will be sure to pass on the kind words to the carrier.

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    Reviewed April 1, 2021

    Everything worked out great. Pickup and delivery were easy. No issues with the vehicle, as well.

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    Response from Montway Auto Transport

    Happy to deliver professional service. Thanks for choosing Montway!

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 1, 2021

    My Montway coordinator was very helpful and responsive. I spent two days in Arizona to check out a car. Within a couple of hours - right after I paid for the car, got the title, and was waiting for my plane to get back to Seattle - he already sorted out everything. The whole transaction was very quick. I talked with the driver to make sure I knew what time the truck would come. The truck company was very helpful and they tried to work with my schedule. Everything was smooth.

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    Response from Montway Auto Transport

    We are glad to hear that everything went well Chun. Thank you for choosing Montway.

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    Customer ServicePriceStaffRatesTransparencyTimeliness

    Reviewed April 1, 2021

    The transport happened to be right in the middle of the winter storm. Then two hours after the driver picked up the vehicle, he was involved in some type of automobile accident that disabled his truck. It was a one-ton truck pulling a trailer with three vehicles on it. Montway called me the next day and let me know what had happened. They sent me pictures and let me know the vehicle was in good shape. They contacted the driver and he was working to get repairs done and that he was planning to leave. He picked it up on a Thursday and then he was gonna leave on Monday, but the weather stayed complicated. A few more days went on and the driver, a couple of times, said that he was gonna leave, but he never did leave.

    At first, the driver said that he was going to rent another vehicle to complete the drive, but he wasn't able to do that. After five or six days of just the driver not really communicating, I called Montway. The regular office person from Montway had been really good about following up and contacting the driver and updating me on the status. Then the supervisor got involved. He contacted the carrier and found out exactly what the situation was, what his condition was, and what the expectation was. It turned out that only my vehicle was with Montway and the other two were for a different carrier. The driver wasn't going to be able to get it anytime soon, so the Montway supervisor reached out to another carrier that Montway had established a relationship to get the vehicle picked up, transferred, and then delivered at Fort Campbell, Kentucky in Oak Grove, Kentucky.

    The Montway supervisor was very proactive and communicated. We set the expectation, then he followed up and delivered. Then the driver picked it up the following day after the supervisor got involved and then delivered it the next morning. It was a total of eight or nine days but the experience was good. The car had no damage and everything was good to go.

    The original pricing was good, and the reputation and history and other users’ experience of Montway were what made me go with them. I also had positive recommendations from a neighbor who had a vehicle transferred with Montway. A lot of people in the military transport vehicles and everything and I've recommended Montway there.

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    Response from Montway Auto Transport

    Brian, we are glad to hear that despite some unavoidable circumstances, everything went well with your shipment.

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    Staff

    Reviewed March 31, 2021

    The driver went around the whole car and looked at it. It was a little dark at night so he was going around with a light just to make sure there weren't any flaws on the vehicle. Everything was just like I expected when the vehicle arrived.

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    Response from Montway Auto Transport

    Thanks for choosing Montway. Happy we could deliver professional service for your needs.

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    Customer ServicePrice

    Reviewed March 31, 2021

    My daughter used Montway and she had a good experience so I picked them as well to move one of my vehicles from California to New York. Customer service was seamless and the quote I got was fair. The move was quicker than I thought. Everything went well and I would recommend Montway.

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    Response from Montway Auto Transport

    Thanks for the review, Alexander. Glad we could help you and your daughter with your shipments. If we can help with anything else let us know.

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    Staff

    Reviewed March 31, 2021

    Everybody from Montway was easy to work with. I wasn't there when they picked the F-250 up and I just left it and told the rep that the keys were in the door. The transport was smooth and everything went as I was told. I gave the vehicle to my son and he said that it was in good shape.

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    Response from Montway Auto Transport

    Thanks for the review, Calvin. We're happy we could deliver professional service for your shipment. If we can help again just let us know.

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    PriceBillingRates

    Reviewed March 31, 2021

    Their service was fine and timely and they're reasonably priced, too. It went off without a hitch as far as the agreed-upon payment was made. It was professionally handled. ​We're all happy.

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    Response from Montway Auto Transport

    You're happy, we're happy! Thanks for choosing Montway for professional auto shipping services.

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    Customer ServicePriceStaff

    Reviewed March 31, 2021

    Everything went accordingly when I shipped my 1995 BMW from Jacksonville, Tennessee to Charlotte, North Carolina. It took Montway four days tops to transport it and their customer service was excellent. The cost was a little bit more than the final quote but only on my end. Most of the time, I had a vehicle that wasn't running, but I thought it was. Other than that, I've used Montway before and they're pretty good.

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    Response from Montway Auto Transport

    We appreciate the review, Jonathan. If we can assist with any future vehicle moves, just let us know!

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    Staff

    Reviewed March 30, 2021

    Everybody was good and everything went very well. The driver was nice and the delivery went smooth.

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    Response from Montway Auto Transport

    Glad to hear everything went well. Thanks for choosing Montway!

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    Customer ServiceStaff

    Reviewed March 30, 2021

    When I use Montway, they usually call me to confirm the shipment and then call me again when they have found a driver for it. They give me an estimate of the day and time they'll be picking the vehicle up. Sometimes, the driver calls me and gives me an hour heads up of when they will be here and confirm. Usually, there's a bit of a language barrier when I talk to Montway on the phone and sometimes, it's kind of hard to understand them.

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    Response from Montway Auto Transport

    We are glad to hear that everything went well with your shipment, Megan. Thank you for choosing Montway.

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    Reviewed March 30, 2021

    Montway did great in transporting my Chrysler 200.

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    Response from Montway Auto Transport

    Happy we could with your Chrysler. Thanks for choosing Montway!

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    Staff

    Reviewed March 30, 2021

    The car transport I had down to Atlanta, Georgia took one day. The driver picked it up on time and delivered it the next morning. Everything was great, except for that ticket that I got from the toll booth for $50. They took a picture of my tags and sent it to me. Other than that, I will definitely use Montway again.

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    Response from Montway Auto Transport

    Hello Bridgid, thank you for the review and feedback. Sometimes in transit, it's possible for the vehicles on the trailer to trigger toll booths. This can typically be resolved by providing the Bill of Lading to the toll company. If you're still looking for assistance with this, please send us an email to feedback@montway.com.

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    PriceValueHonesty & Transparency

    Reviewed March 30, 2021

    I've used Montway multiple times and I keep going back to them. They always tell me what's going on and the move happened when they said. I've had other places where I never knew what the heck was going on. Montway is a couple bucks more but they're worth every penny. Their guy is trustworthy and honest.

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    Response from Montway Auto Transport

    We appreciate the comments, Eric. Communication is essential to an industry like ours and we always do our best to maintain it. If we can help with anything else, you can always let us know.

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    Price

    Reviewed March 29, 2021

    They were more expensive than the other company I was going to use, but they came and they said everything was set up and got the car collected, and it was fine. It was reasonable. It was there within the time that they said it would be. So, that was really nice. I would definitely use them again if I had to transport my car again, for sure.

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    Response from Montway Auto Transport

    We are glad to hear that everything went well, Chris. Thank you for choosing Montway!

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    Punctuality & Speed

    Reviewed March 29, 2021

    When Montway was going to pick up our car, they were going to be a day late. But they let us know that. They also let us know when the vehicle was going to be dropped off. Point A to Point B was less than a week.

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    Response from Montway Auto Transport

    We are so glad to hear that everything went well, Diana. Thank you for your kind review.

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    Sales & MarketingPriceStaffRates

    Reviewed March 29, 2021

    Montway has a cheaper price. I asked their rep he could discount a bit and he discounted $100. The final price was $50 away from the quote. Everything was perfect with the process. The vehicle came the same as it was before it departed.

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    Response from Montway Auto Transport

    We are thrilled to hear that everything went well with your shipment, Madhu. Thank you for choosing Montway.

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    PriceStaff

    Reviewed March 29, 2021

    I checked around and the quote that Montway gave me was decent. I hired them to move my vehicle from New York to Dallas and it was my second time using them. Last year, my van lines hooked me up with them and they were very good. Everything was excellent right down the road and my vehicle got here exactly when they said it would. I would use them again.

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    Response from Montway Auto Transport

    We are so glad to hear that we were able to provide excellent service, Jerry. Thank you for choosing Montway!

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    Reviewed March 29, 2021

    The delivery went on without a hitch and there was no damage.

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    Response from Montway Auto Transport

    William, thank you for your kind words, and for choosing Montway.

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    Staff

    Reviewed March 28, 2021

    It was superb. We were kept well-informed on the pickup and drop-off process. We really liked our driver. He kept us apprised all the way north and the drop-off went really smoothly. Montway is a very trustworthy company. The instructions are really clear for a newcomer to work with them and we’re very satisfied returning customers.

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    Response from Montway Auto Transport

    Kathryn, we are so glad to hear that everything went well with your shipment. Thank you for your kind words.

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    Staff

    Reviewed March 28, 2021

    Everything was smooth with the rep I worked with. Montway's service was perfect and my Jeep Wrangler was beautiful when it showed up.

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    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly, John. Thank you for choosing Montway!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 28, 2021

    When I scheduled my move with Montway, there were two days when nothing happened. No one called and I didn't know what was going on. Once the driver picked the car up, it went fine. He kept us informed and the move was fast. The weather was bad but still the move from Connecticut to Iowa was two days. But, the quote Montway gave was a little low. The cost was a couple hundred more by the time it was all done.

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    Response from Montway Auto Transport

    Thank you for the feedback, Donna. We strive to provide the best experience and your feedback makes that possible. If there is anything else we can help with please let us know.

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    PriceStaffRatesTimeliness

    Reviewed March 28, 2021

    I like their price and the fact that they could ship it enclosed. They were really good and very helpful. The delivery went smoothly. The fellow picked it up on time and told me what time he'd be back with it the next day. I would certainly use them again.

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    Response from Montway Auto Transport

    We are glad to hear that everything went smoothly, Charles. Thank you for choosing Montway!

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    Customer ServicePriceStaff

    Reviewed March 28, 2021

    The rep was very nice and the setup process was simpler than I thought. It was done in two minutes and it was seamless. The trucking company that would do the move of my motorcycle called me that day. In two days, they picked up the bike. There were three snowstorms that blanketed the Midwest all the way up to the Eastern Seaboard and so the move was delayed by four days. But the bike still came earlier than when Montway said it was going to be at New Hampshire. The final cost of the move was reasonable. If I ever do this move again, I would use Montway.

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    Response from Montway Auto Transport

    Thanks for choosing Montway for your motorcycle move! We strive to provide great service. We're happy to hear that the carrier did a fantastic job. If we can help with anything else let us know.

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    Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 27, 2021

    The transport started off a little rough because it was promised that the vehicle would be picked up on a scheduled date. A one-day transport was turned into a delay of about five days because there was a trailer issue with the tire. Then, the driver was sick and I had to wait. It was a little frustrating at first but the vehicle eventually got here so that's good. Still, it’s a little hard to place a bunch of trust in a company when it was wishy-washy. I was calling the truck driver directly and he was completely honest about things, but it was disappointing when I'm trying to move my family halfway down the coast of the United States.

    Montway should not give me a date unless they know their vehicle's good to go. It seemed somebody scheduled and then, I got phone calls from the guy and I got vehicle issues. That doesn't give me a lot of faith. They should fix their stuff first and then call me with a date when they're ready to go. But the quote was the same as the final cost so it was good.

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    Response from Montway Auto Transport

    Jarad, we are glad to hear that despite some hiccups, your shipment went well. Thank you for choosing Montway!

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    Customer ServicePricePunctuality & Speed

    Reviewed March 27, 2021

    Montway was reliable, the most consistent on calling me back, and the easiest to work with so I went with them. I had scheduled a couple of different pickup places so I had to call them and set a time. They canceled the first one that I needed cancelled and still went through with the next one. And they told me when, where, and how much on the same phone call. Also, the final quote I had wasn't bad. I did it around Christmas and it was pretty cheap but then afterwards, it was pretty high. It was weird to see that change a couple of times but my quote was good enough to go with them. The transport took seven days and my vehicle was unharmed.

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    Response from Montway Auto Transport

    Thanks for the comments, Liz. Glad to hear we could deliver professional car shipping services for your needs.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed March 27, 2021

    Montway had the best rate and it was easier to schedule a date to pick it up within the time frame I wanted it. They were also very friendly and knowledgeable. The delivery went well. There was an email and it had the driver's phone number. I called them up and he verified he'd either be there Wednesday or Thursday and then touched base with me. He was very friendly. Nothing was damaged in the car, too. When I get ready to move in a couple of years again, I'll use Montway again.

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    Response from Montway Auto Transport

    We are so pleased to hear that everything went well, Chad. We strive to provide the best service possible.

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    PriceStaff

    Reviewed March 27, 2021

    The reps were great and the driver was amazing. But, we would have liked to be able to track exactly where the car was. Everything else was wonderful. Montway did a good job with the quote. We ended up with the first quote we got which was low.

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    Response from Montway Auto Transport

    Jessica, we are so glad to hear that everything went well. We do our best to provide excellent service.

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    PriceRates

    Reviewed March 27, 2021

    We were pleased with them. It was easy to reach them and their price was competitive. However, their online teaser is not even close to accurate. But once I got an official quote, it didn't change after that.

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    Response from Montway Auto Transport

    Holly, we are glad to hear that everything worked out in the end. Thank you for choosing Montway!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 26, 2021

    They were very prompt in their service. They got the car over there right away and the people that I dealt with on the phone were helpful. We were very pleased.

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    Response from Montway Auto Transport

    Thanks for choosing Montway! Happy to deliver professional service any time.

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    Customer Service

    Reviewed March 26, 2021

    Montway did a good job. I’d use them again. They called me one day and then the car was delivered within 24 hours. It was from Tennessee to Arizona.

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    Response from Montway Auto Transport

    Awesome! Thanks for choosing Montway and we look forward to future transport needs.

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    Staff

    Reviewed March 26, 2021

    Montway was very professional and helpful. They were on time. They promised whatever they said they were going to do and they did even better than that.

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    Response from Montway Auto Transport

    Cynthia, we are glad to hear that we were able to provide excellent service. Thank you for choosing Montway.

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    Customer ServicePricePunctuality & SpeedRatesTransparencyCommunication

    Reviewed March 26, 2021

    I had good customer service at Montway and the price was very reasonable. They contacted me and kept me updated along the whole way. But they could use a faster time to get the vehicle picked up. I scheduled this pickup Monday and it hasn't been assigned to a carrier yet.

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    Response from Montway Auto Transport

    Hey Jarrett, we appreciate the feedback. Although we are a bit confused by some of the contexts. Your order was successfully picked up and delivered within the provided schedule. We didn't see any issues. If you could please contact us at feedback@montway.com, we'll take a look into this further.

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    Reviewed March 26, 2021

    They came on time and delivered on time. It was delivered earlier than I expected, too.

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    Response from Montway Auto Transport

    Thank you for your kind words, Bereket. We are glad to hear that everything went smoothly.

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    Customer ServicePriceRates

    Reviewed March 25, 2021

    Everything was great with Montway, from the drop-off to their communication. I also like their price.

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    Response from Montway Auto Transport

    Thanks for choosing Montway! Have a wonderful day.

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    PriceStaffRates

    Reviewed March 24, 2021

    Montway had the best price and they were very easy to deal with. The driver kept in contact with me the whole time. It was a good experience.

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    Response from Montway Auto Transport

    Thanks for choosing Montway! Glad we could make your car shipping experience an easy one. We look forward to future shipments, Paul.

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    Customer ServicePriceStaff

    Reviewed March 24, 2021

    Montway did a good job and stuck to the quote which was the main thing. If I had any questions, they got back to me right away though it was a simple answer of what I needed. The driver’s name was Joe and he was a good guy. He helped us out. He was good to communicate with too when he pulled up.

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    Response from Montway Auto Transport

    Thanks for choosing Montway. We'll be sure to let Joe know they did a great job!

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    Customer ServiceStaff

    Reviewed March 23, 2021

    The good folks from Montway I talked to on the phone sounded like they had the answers right away and they were easily accessible. They answered right away. The driver was good and he was exactly where he was supposed to be on both pickup and delivery. It went flawlessly. The car arrived exactly as I dropped it off and it was everything we needed, so couldn’t ask for more. Everything was great.

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    Response from Montway Auto Transport

    Thanks for the review, Dave. Auto transport is a specialty industry so it's important that our staff is well informed. Happy to deliver flawless service.

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    Customer ServicePriceRates

    Reviewed March 23, 2021

    We had the best customer service and information about how to go about moving a car and setting it all up from Montway and their pricing was very reasonable. The timing worked for us too. We left our car at our son's home in La Mesa, California and we flew out a couple of days before the car was picked up. Then, it was shipped out to College Station, Texas.

    The house that we purchased was small and if Montway was towing it on a big rig, they would not have been able to turn it around there. But we were very close to a state highway here in Texas and there was a very wide apron, and that was where they met us. We knew they could look on the GPS and find the location that we were speaking of. They called ahead and said that they were two hours out and then, half an hour out. Everything was hunky-dory and I was very satisfied. So, I would recommend them and hopefully, we'll never go through a move like we did because it was a humongous task. We're seniors so it was stressful but moving the car was not stressful. We had a very good experience.

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    Response from Montway Auto Transport

    Thanks for the excellent review, Judith! Communication is essential to our business and we're happy to hear the team was able to provide professional service for your needs. If you ever need to ship again, we'll be here.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed March 22, 2021

    Shipping a car to car people is a big deal. First of all, you don't wanna be troubled with a whole bunch of quotes and dealing with people that say one thing and it’s not true. If I purchase with Montway, my car's gonna move in this timeframe. It has always happened. I've moved so many cars in my life that I know that once I found Montway, I would stick with them because I know what I'm getting. Also, the price has been decent. I've decided that going with Montway is the best to buy my time and not have to worry about it. I've recommended Montway to one of my friends. Another thing that makes Montway’s service so good is that you can get a quote quickly. They email with the price and it's not a whole lot of badgering. Even their closed shipping price is not egregious. So I've used a closed ship as well with them.

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    Response from Montway Auto Transport

    Happy to help, Ronnie! We work hard to provide a fair market competitive price that will get customers' vehicles shipped in a respectable time. Car shipping should be easy and we're happy to hear we can deliver for you.

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    PriceStaff

    Reviewed March 22, 2021

    If someone needs a car shipped, I'd recommend Montway. They're affordable. The reps were also super helpful and made the process very easy. I had to have someone meet the driver for me, and from what I hear, he was good as well.

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    Response from Montway Auto Transport

    Thanks for the recommendation, Cameron! Happy to help with your car shipping needs any time.

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    Staff

    Reviewed March 21, 2021

    I sent a car to my kid in an army base. I knew somebody who just used Montway a month before and they said to check out Montway. I was told they're gonna take care of me and that's what they did. The delivery came in earlier than expected and the driver was incredible.

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    Response from Montway Auto Transport

    Thanks for the review, Anthony! We ship to and from military bases all the time so we're happy we could help.

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    Customer Service

    Reviewed March 21, 2021

    The communication throughout the transport from New York State to California was easy. The quality of the service is good too. No negative things happened, so I don’t have any complaints. The car was very dirty when it arrived, but it’s normal. The truck is not enclosed and I accept that.

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    Response from Montway Auto Transport

    Thanks for the comments, Tao. We strive to provide professional service. If we can help with anything else let us know.

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    Staff

    Reviewed March 20, 2021

    The representatives were really cool and the driver was really nice. He brought my car all the way to my house, put it into the driveway, and helped me get into the garage. I would highly recommend Montway. People are very protective over their cars, as was I, and it's a company you can trust.

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    Response from Montway Auto Transport

    Awesome! We work hard to work with the most professional motor carriers in the industry. Happy to hear they did a great job.

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    Customer ServicePriceStaffRates

    Reviewed March 20, 2021

    Montway was persistent about contacting me and letting me know they were available to help me out. There was a little bit of a delay from when I had originally said I would pick up the car. While other people seemed to kind of drop off or lose interest, Montway didn't so it stayed fresh on my mind. The reviews on Montway were also good so that helped me with the decision to go ahead and secure their services.

    One of the things that causes organizations and people lots of problems is the lack in communication but Montway was good about getting back. I never felt that I was out there on my own and they didn't care. Every time I talked to somebody on the phone, they seemed to be professional and kind of what you expect from an organization. There was never a breakdown in communication. There was only one little issue that kind of caught my attention but I kind of put it on the back burner and pushed through it. Many of the transport companies will quote you a price to get the thing transported then once you are committed to them, there is a change in the cost which is higher than what had originally been quoted. Montway left it up to me to say do it or not. But because of the time frame and other plans I made on airline tickets, I was kind of up against the wall so we went ahead and did it.

    If anybody asked me whether or not I could recommend them, I would and I have. People can find all kinds of little things to be aggravated with in life. If you're not going to be overly nitpicky about things, I don't think you'll find a better place to do it. The people that transported the car were very professional so I was real pleased with that.

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    Response from Montway Auto Transport

    Thank you for the review, Richard. Communication is essential to an industry such as ours. Our industry is also very complicated with a lot of moving parts. So we believe in being transparent and upfront. We're happy to hear that the experience was overall great. If we can help with anything else please let us know.

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    Customer ServicePriceStaff

    Reviewed March 19, 2021

    The rep got through all the steps needed, and questions were answered. Everything went very smoothly as planned. It's what I enjoyed about the experience. I had a good experience with them on the pickup and the delivery. I was very pleased. This was during COVID and it was a frictionless process. I was at the pickup and the driver was very professional and thorough. He took pictures of the car, recorded mileage and everything else, and made me sign the appropriate documentation. The technology was excellent there. He was very careful getting the car onto his trailer too.

    From what I understand on the delivery side, the same thing was done. It was very effortless. The driver was in communication and very timely when he met with my wife. The car was delivered in one piece too. I got great service and I would use Montway again. The cost was competitive. The quote was fair and 100% accurate as well. They honored it, how much I was charged and how much I paid to the driver. They explained what the charge would be, so I was very happy.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience, Dorian. We strive to provide a professional service every time. Glad to hear the driver did a great job!

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    Staff

    Reviewed March 19, 2021

    The rep I worked with explained everything - how it would work and what I needed to expect. Then, the driver showed up to pick up the car as they said they would and they delivered it at the time that they said they would deliver it.

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    Response from Montway Auto Transport

    Thanks for the review, Angela. Not everyone ships a car every day so we work hard to make it easy as possible. We look forward to the next time!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 18, 2021

    When I called Montway, the sales guy was good. He wasn’t pushy and their prices were good. I asked about their rates, their service, and how long it would take. He answered all the questions. I reached out to a couple of other places. And when I called him back, he answered right away. And then, when I called again and left a message, he called me right back. He made me feel confident working with their company. He was very professional and knowledgeable. This is the first time I ever had to transport a car. I would feel comfortable calling him and having them do it again for me.

    They told me when the car would be picked up and they stuck to their schedule. It then arrived a little sooner than I thought. We live in a gated community. The driver called and said that he would be at the gate in 30 minutes and for me to meet him there, and he was there right on time. He was very polite and professional. He unloaded my car very quickly, did a walk-around with me, and that was it. It took a total of five minutes. It was a very fair price for the service I received. It was excellent customer service. And that is why I went with them. If you were considering transporting, I would highly recommend Montway.

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    Response from Montway Auto Transport

    Thanks for the comments, Scott. Not everyone ships a car every day, so we work hard to make it as seamless as possible. Glad to hear the team did an excellent job.

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    PriceStaffRates

    Reviewed March 18, 2021

    It was a father and son who did the delivery and they were quite nice and very professional. I had an unusual delivery request because I was moving to a new city and they held my car for a couple of days until I could arrive. The transport worked out really good. Also, it was a fair price.

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    Response from Montway Auto Transport

    Thanks for the review, Skip. We're happy to help in any way we can with customer needs. We look forward to the next transport.

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    PriceStaff

    Reviewed March 17, 2021

    Montway got good reviews, was recommended, and that's what we went with. Everybody was professional. The driver who picked up the car was excellent. What gave me great peace was because it was an 18 wheeler, we had to meet the truck in a parking lot, in a place where he could pull in. But in that truck, the driver had $2 million worth of other cars, and I thought, “My car will be fine.” Obviously, Montway moves expensive cars. My car isn't worth that much so I felt it would be just fine. The quote was exactly the same with the final cost. I would recommend Montway highly to anybody.

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    Response from Montway Auto Transport

    Thanks for the review, Tamara. Glad to hear we could provide a seamless transport experience. We move thousands of vehicles every day of all types! So you're always in good hands.

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    Staff

    Reviewed March 17, 2021

    The driver was willing to work with me and working with them was easy.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to make it easy. Thanks for choosing Montway!

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    Staff

    Reviewed March 17, 2021

    The driver arrived during an ice storm and it was the worst day. He was diligent. He had to take off two cars and then take mine off, and do this. He got the car delivered on time. Everything was great.

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    Response from Montway Auto Transport

    Happy to hear the driver did an excellent job. Thanks for choosing Montway!

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    Customer ServiceStaff

    Reviewed March 16, 2021

    My sister used Montway's service to transport my car that drove up there back down to my hometown. When I joined the military, and they put my duty station in California away from my home, I just called Montway since I heard good things about it from my sister. I was a little nervous at first, but the man that was transporting my car kept in constant contact with my friends and family. Since initially, I had to fly out and I couldn't meet them so they can pick up my car. They were understanding. Apparently, the man has dropped off a couple cars at my duty station before, so he just told me what he could do and where he dropped it off. Everything went fine. I’m very confident and glad I chose that service.

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    Response from Montway Auto Transport

    Thank you for the review, Victor. We work with military personnel moves every day, and understand the busy schedule. So we're more than happy to help in any way we can. We hope you consider us for future moves.

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    Punctuality & SpeedStaff

    Reviewed March 16, 2021

    I had a friend who used Montway and he said that they were very efficient and professional. They got his car moved quickly. The person I talked to that booked the transportation for me was very professional. Then, when I met the delivery driver, they were very good getting the car unloaded and checking everything out to make sure there were no scratches or dents. It all went smoothly. I am a collector of classic cars and I had many cars transported for me that I purchased. I haven’t dealt with anyone that has done a better job than Montway.

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    Response from Montway Auto Transport

    So happy to hear we did great! Thanks for the review, Bill. It means a lot coming from a collector such as yourself.

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    Customer ServicePriceStaffTransparencyCommunication

    Reviewed March 16, 2021

    They had a very professional auto transporter that delivered my vehicle to me. They delivered it earlier than anticipated. The driver called me several times to confirm delivery and kept me updated on where he was and what the expected time of arrival was. I couldn't be happier with that part of it. The quote was also spot on. All I paid was what the rep said. I was highly satisfied.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the comments, Jason. Happy to deliver a professional car shipping experience.

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    Contract & TermsPriceStaff

    Reviewed March 15, 2021

    The dispatcher kept in contact with me and the driver did too once they picked it up. He contacted me a day ahead of time to let me know a rough time of their delivery and about an hour or so before delivery, he said he would be there in an hour. He arrived and unloaded the vehicle, and everything went well. The cost with Montway was very reasonable and what I was quoted was what it cost me. It’s comparable to others. There were three that were a couple of hundred dollars cheaper but it was worth the extra money to assure that it was delivered in a timely manner and not damaged.

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    Response from Montway Auto Transport

    Thank you for sharing your experience, George. Great to hear the driver did an excellent job. We work hard to provide a reasonable and competitive rate that will get your car shipped.

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    Reviewed March 15, 2021

    The guys said they couldn’t get out right away and I said it was fine with me because I was moving. I didn’t need the bike right then. But Montway did everything they said they were going to do, which was all that I was looking for. So, I’m happy.

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    Response from Montway Auto Transport

    Happy we could deliver great service for your bike. We look forward to the next time!

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    Customer ServiceStaff

    Reviewed March 15, 2021

    The communication was very smooth. The customer service lady was very helpful because she found some issue with the delivery address. There was no road to turn around, so she called me and my friends and got everything sorted out. It was super good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the review, Ruozhou. Communication is essential to our services. Happy to hear we could deliver great service.

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed March 14, 2021

    I like their customer service and their price seemed to fit my budget. I love that my experience was quick and easy. My vehicle was fantastic when it arrived. The only confusion was when the payment was due. I was giving him the payment at first and he said, “I don't know if I take it right now, or do I take it after?” But it worked out. But I could have received a bit more clarification.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Mohammed. Happy to hear the driver did an overall great job. We'll be sure to address the payment confusion with them. If there is ever any confusion regarding the payment you can contact our support staff and/or refer to your dispatch confirmation.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 14, 2021

    So I was moving out to the other side of Colorado and I originally hired a different company to move my car. They were so wishy-washy. They would not call me back and they wouldn't answer the phone. If they did answer the phone, they'd say, "Okay, can I put you in a brief hold?" and never pick up the phone again. I canceled that and didn't know what to do. Montway Auto contacted me and then the rep got all my information and helped me figure everything out.

    The driver was a nice guy. Before drop-off, there was a snowstorm, and we were figuring out how to get the car dropped off even with all the snow. We ended up waiting an extra day to let the roads get plowed. The driver was based out of Denver, and I wasn't too far from Denver, so they just stayed there. Luckily, the road that I was off of was plowed so I got to get my car right next to my apartment and it was the same as when I dropped it off.

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    Response from Montway Auto Transport

    Thank you for the excellent review, Sydney. Happy to hear we could demonstrate how a professional auto transport company operates. Weather presents a safety concern when it comes to auto logistics, we have to be careful. We look forward to future auto transport needs.

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    PricePunctuality & SpeedStaffRates

    Reviewed March 14, 2021

    I got quotes from four different companies. Montway was the most cost-efficient, they were the most timely, and they had a high rating. Everybody let me know when things were going to happen. We needed to change the location for our pickup and that was easy. Everybody made it a very smooth transition. The delivery driver met us where we needed him to. We were not at the location at the time. The driver waited there for us for a couple of minutes then we were able to get our car. The car was dirty but that was to be expected on the back of a truck and for driving through states. Other than that, it was in great condition. I had all good experiences. We're just thankful for Montway because we had a million other things going on.

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    Response from Montway Auto Transport

    Thanks for the great review, Dana. We work hard to provide a fair and market-competitive quote. Happy to hear our team was able to fulfill your shipment needs in a professional manner. If we can help with anything else let us know.

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    Punctuality & SpeedStaff

    Reviewed March 13, 2021

    Montway was responsive. Both of our cars were picked up within the timeframe that they did provide and it was on the earliest day of the timeframe that they recommended. The delivery was very prompt especially for my husband's car. It got here the day after we arrived by plane. I had used them previously in 2017 for a cross-country move and this time around, the service was good.

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    Response from Montway Auto Transport

    Thanks for the great review, Shakira. Happy to deliver professional and speedy service.

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    Punctuality & SpeedStaff

    Reviewed March 13, 2021

    Everything went really good with Montway's rep when I was setting everything up. Things also went well with their driver who was very professional. He arrived a couple of days later than Montway said but because of the weather, that was fine. The only thing I noticed is that I have a bra on the front of my car when they pulled it out off the ramp. Other than that, it was in perfect condition. I was surprised it didn't come back all dirty. I was really happy with Montway.

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    Response from Montway Auto Transport

    Hey Larry, thank you for sharing your feedback. Sorry to hear about the inconvenience when pulling off the ramp. Truck drivers make a lot of frequent stops across the country. Pranks are a potential rare occurrence. Overall, we're happy to hear the driver did a great job.

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    Customer ServiceStaff

    Reviewed March 13, 2021

    The experience with Montway was all very good. It was very nerve-wracking for me though because I was offering to pay somebody $2,000 to go get a vehicle I'd never seen. So there was a huge trust factor here that they were going to bring me my car safe and sound and they did, very nicely. The driver was very communicative. He texted, emailed, phoned me as he was coming across the United States. He told me he was going to be in my driveway at 10 o'clock and he arrived at 10:01. It worked really well. I was extremely pleased and relieved to see my car in the driveway.

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    Response from Montway Auto Transport

    Hey Charles, thanks for the review! And thank you for trusting in us with the transport of your vehicle. We take a lot of steps to provide a safe and professional car shipping experience. We're happy to see that reflected here.

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    Staff

    Reviewed March 12, 2021

    Montway's reps were very helpful and they explained everything to me. Then, they were on time for both the pickup and delivery without any issues. All in all, Montway was a good company and I look forward to using them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Glad to hear we could help. Thanks for choosing Montway and we look forward to the next transport.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 12, 2021

    They seemed to be easy to get ahold of, get a quote from and get good transport done. They answered all my questions promptly. They also were able to work with my schedule. I had no issues with the transport. They were right there when any issues arose. Communication was great. I was able to work with a driver directly to find a place to offload the trucks and load the trucks. The start-to-finish process took about four days.

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    Response from Montway Auto Transport

    Thank you for the review, Branan. Communication is essential to our business. Glad to hear we could deliver.

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    Staff

    Reviewed March 12, 2021

    Montway is an excellent service company and we'd definitely use them again. The vehicle arrived in shape, the way I bought it. The experience was perfect, just like the service I provide in my business.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Happy we could deliver great service! Thanks for choosing Montway.

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    Customer ServicePriceStaff

    Reviewed March 11, 2021

    I needed Montway for a move. I chose them because I used them before. The customer service was great. They were very helpful. The quote was less than what I thought it should have been. I called them and raised the amount myself. The transport was 3,000 miles and it was great. Their driver did a phenomenal job. I would recommend them and use them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hey Brian! Thanks for being an awesome customer. We're happy to provide expert car shipping services for your needs at any time. Looking forward to the next one.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 11, 2021

    Montway has been great with their service. I've used them nine times already. Paul has been my rep since I've been at Capitol Volkswagen. He has been quick with responding and giving me a quote. I haven't had a customer that has said that they found a cheaper rate somewhere else. I'm happy with Montway and so long as I'm working with Volkswagen and I need a transporter, I'm going to continue to use them. I recommended two of my salesmen here to use them. One of them for sure did when we did an out-of-state deal.

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    Response from Montway Auto Transport

    Awesome! Thank you for the review, Samuel. I let Paul know about your review as well and he was so excited! We're happy to work with you any time for your shipments.

    Best regards,

    Richard K

    Montway Auto Transport

    Verified purchase
    PriceStaffHonesty & Transparency

    Reviewed March 11, 2021

    They were very honest. The rep said, “We're gonna add some money to the delivery. You don't like it. If you want to get it here, that's the way it's gonna get here." He said, "Other than that, you can stay with a cheap guy." Sure enough, he was right. The cheap guy never got delivered. So I went back to them and paid the extra money and got it delivered. The location was perfect. The driver was in contact and kept me posted on where he was at, texted me about 20 minutes before his actual arrival time and he was there. It was good. He dropped the car and left.

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    Response from Montway Auto Transport

    Thank you for the review, Robert. When it comes to price, it's a complicated process. We use some of the latest technology and data to provide accurate and fair pricing that will get customers' cars shipped. We're happy to hear we could deliver. If we can help again in the future let us know.

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    Punctuality & Speed

    Reviewed March 10, 2021

    I was looking at three companies then I decided to go with Montway because the guy who was transporting my vehicle ultimately lived not too far from where I was asking them to transport it. They were great and we loved them. At the time, I had sold a house in California and I was moving to a house in Connecticut. I was not there and my realtor had them pick up the car. But I was there for the delivery and they were a couple days early. I live in a very tiny country road and they did a wonderful job.

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    Response from Montway Auto Transport

    Glad to hear the driver did a great job. Happy we could help with your auto transport needs. Thanks for choosing Montway!

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    Customer ServiceStaff

    Reviewed March 10, 2021

    Their customer service was good. The driver was super.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional auto transport services!

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    Staff

    Reviewed March 10, 2021

    Montway provides good service. The transport from Oregon to Florida of the car that I'd bought took around eight days. The driver was very good. He gave me the car and keys, I checked the car and everything was okay.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Albert. Glad to hear the driver did a great job!

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    Customer ServicePricePunctuality & SpeedOnline & AppStaff

    Reviewed March 9, 2021

    We live in Illinois. We bought the car in Pennsylvania so we were coordinating with the dealership to see if they did transportation. They said they did not but they recommended Montway. We looked at Montway and saw that they had good reviews so we went with them. The initial contact was made through their website where we did the free quote. From there, contact was pretty seamless through either emails or phone calls. And even when we had to adjust the date, there were some phone calls made. They were very friendly and helpful. The driver was pretty quick and very thorough. He was also friendly and very communicative. He reached out and he let us know he was about an hour out. The delivery time was extremely reasonable for the distance.

    This was our first time doing this, especially with this company. There was only one thing we were not clear on. We did the reservation a week prior. When it said car’s availability date, we thought that that was when we were scheduling the pickup for. But it wasn't until we completed the process that we had a realization. When the day came, we asked if the car was getting picked up. They said, “No, we have two to five business days.” There was some misunderstanding on our end. We didn't read the fine print well enough. That aside, Montway was very clear on their website.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Brandy. Communication is essential to our business, especially as not everyone ships a car every day. We try to be clear with shipment timeline expectations so we'll be sure to audit this accordingly. If you have any questions or we can help with anything else please let us know.

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    Customer ServiceCoveragePriceMaintenanceStaff

    Reviewed March 9, 2021

    I was pleased with the service. The person I talked to when I called was really good and assured me that things were on the up-and-up. What I did appreciate was him explaining to me the different costs certain times a year, why it's so much cheaper to do it in the fall or the wintertime. The guy that was organizing the shipping or the truck, unfortunately, got stuck. He had a truck break down just up north of San Diego and he had to replace an engine part in his truck. I told him, “Do what you got to do. It's not going to make any difference for us if it's two more days.” He was excellent as far as trying to accommodate and he had other people that were shipping cars that were not being quite so patient. I would recommend him.

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    Response from Montway Auto Transport

    We appreciate the comments and patience, Pam. Auto-shipping is pretty complicated and these are large trucks traveling hundreds of miles per day. Unfortunately, breakdowns happen, and as this is a specialized industry, there isn't another truck just around the corner. It's always important to us that proper communication is provided during such situations and we're happy to hear the driver did a great job. If we can assist with anything else just let us know.

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    Customer ServicePriceStaff

    Reviewed March 9, 2021

    Based on the reviews that Montway had once I found them, I started kinda leaning their way ‘cause I knew that they were gonna connect me with, if not several, the best choice for me. The lady that took the order was good. She gave me the quote. I needed to talk back with where the car was at and kind of work out a few of the details. It took a couple of calls between her and that was fine. The driver was good. He met me close to my house and by the time I pulled up, he already had the car ready to go. All my expectations were met. I'm not a frequent shipper so I was a little concerned but everything worked out.

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    Response from Montway Auto Transport

    Thank you for the review, Giovanni. We know not everyone ships a car every day, so our professional staff is happy to work with you every step of the way. Happy to meet expectations. We look forward to the next time!

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    TechStaff

    Reviewed March 8, 2021

    They did a good job. I had a very good experience with the driver. However, the company name Montway gave me was different from the real one when they tried to pick me up. I was worried about it a little bit. But it came out to be the same company.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the feedback. Due to a last-minute situation, the driver had to be replaced for the shipment, so we understand where the confusion came from. Glad our team could quickly resolve. Happy to hear the driver did a good job.

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    PriceStaff

    Reviewed March 8, 2021

    Everything was smooth when I set up the time of my move with Montway. The vehicle arrived as it was when I shipped it. The cost of the move was cheap compared to other places. This was an amazing experience.

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    Response from Montway Auto Transport

    Happy to deliver amazing service. Thanks for choosing Montway, Navin.

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    Customer ServicePriceStaffFollow-Through

    Reviewed March 8, 2021

    I was very pleased with Montway. Customer service was fantastic and the cost of the service was very reasonable. The driver had to deal with a very negative situation. My son sold a car in California and I was repossessing it. The guy didn't wanna meet the driver. He left the car in the driveway and I signed the waiver. When he got there, he had a flat tire. The driver that was loading the car had to pump up the tire and deal with that. He was phenomenal and I should have tipped him, but I just couldn't afford it.

    Montway was very reliable and trustworthy. They did what they said they were going to do and kept their word right on. The experience was fabulous. I got another quote from Montway because my nephew in Australia wanted me to ship them a classic '69 Cutlass convertible. I would have done the service but didn't because of climate change, petrol, and running a classic car. 10 years from now, the cost of gas will be enormous and we all should go electric.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your experience, Maggie. Happy to provide reliable and trustworthy service at any time.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 7, 2021

    I liked the price point that Montway offered. Aside from that, a lot of companies wouldn't allow me to book online. I would have to call in and going through a long process. Montway was just easier to do and their site was user-friendly. I had a question and they had a live chat. It was good and really quick. I could have done everything online if I didn't have a question. The people who delivered my car were also very nice.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Ebeni. You mentioned a key part of our services and that is the ease of use. In a complicated industry such as ours, we work hard to remove that complication from the customer's hands. If we can help with anything else just let us know.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 7, 2021

    I first heard about Montway through a Google search. I read a bunch of reviews through the transportation companies and Google reviews. I narrowed my selection to three companies. I ultimately made a decision to book with Montway to transport my vehicle. The guy who arranged setup was okay and the process was pretty smooth. Everything was okay even though there was a discrepancy about pickup day. They got there almost a week early and my car ended up being left unattended for a day or two. I didn't want that to happen. But that was fine as my car was in a safe place.

    That aside, I was really pleased with how speedy they were, the turnaround, and the communication. My vehicle didn't have any marks or anything that wasn't there before they picked it up. And the driver was awesome. He got there but he had to walk because he had to park at the bottom of the street. There was just a communication issue in-house. They wanted me to pay all of my money upfront, which is not what I had been told. He wanted me to go to the bank to get cash. I did that. But then I talked to the guy who was coordinating everything and he said that I didn't need to pay. It was a lot of back and forth. But through it all, the driver was very pleasant and we got everything sorted out.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback and review, Shavaun. It's feedback such as this that helps us improve our services. We're happy to hear that overall everything went well. If we can help with anything else please let us know.

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    Customer ServiceStaff

    Reviewed March 7, 2021

    I did an online request and somebody called me within 30 minutes, which was great. Communication was good. They were clear on expectations in terms of how the process worked. They couldn’t give me a date when the drivers show up. But at least they gave me a range and explained how that situation works. Then from coordination with the driver was great. He was super professional. We communicated with him a little bit while he took the vehicle down to the dealership and it was fine.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the comments, Brian. Auto transport is quite different from other forms of logistics, we do try and set clear expectations. Glad to hear our driver did a great job.

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    B. increased rating by 4 stars.
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff
    After a positive interaction with Montway Auto Transport, B. increased their star rating on March 24, 2021.

    Updated review: March 24, 2021

    Aside from a minor miscommunication in the beginning, Montway Auto Transport was a pleasure to work with. Quick shipping and great communication. In the beginning, when there was a miscommunication, they were quick to make it right and were helpful during the entire process of shipping my car. I would recommend them to anyone.

    Original Review: March 6, 2021

    I called them on the phone and I was agreeable to everything. They do as everybody else does. They’re just a broker to put some on the board. They get as much money as they possibly can for themselves. They pay a shipper whatever is the minimum they can. I recommended them about two weeks later to a friend of mine that bought a car in Dallas and had sent to Menlo Park, which was a little more than 100 miles less travel for me, compared to him. They charged him, open carrier, $749. They charged me $850. So I wanted $100 back. Montway was not understanding at all. They very politely told me to get lost. But the transporter was very polite and right on time. He called me, took care of it and delivered the car.

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    Response from Montway Auto Transport

    Hello Ben, thanks for speaking with us regarding the shipping. There are many factors that go into shipping a car, distance is just one of those factors. We're happy to hear we could reach a favorable resolution. If we can help with anything else, please contact us at feedback@montway.com.

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    PriceRates

    Reviewed March 6, 2021

    Montway set up the transport of my vehicle and it was absolutely exquisite. Someone picked up the car on time. It was delivered and there was no damage. He was a perfect gentleman about the whole thing. The service was done well, the car was clean, and I paid exactly the price I was quoted. I am very happy. If I'm shipping another car, I’d use Montway again.

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    Response from Montway Auto Transport

    Fantastic! We love hearing when our drivers do a great job. Thanks for the great review, David.

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    Customer ServiceTechPunctuality & SpeedStaffFollow-Through

    Reviewed March 6, 2021

    Montway works with the contractors that ship the vehicles. My mom had used them to transport her vehicle and had a good experience so I called them up when I needed to get a vehicle from Florida to California. Customer service was excellent. They were very friendly and responsive. Everything happened too quickly. I needed to delay it because I had to ship the keys out and they didn't arrive in time for the scheduled pickup, so we had to actually reschedule to another carrier. The delivery was excellent and pretty much on schedule. I didn't urgently need the vehicle but it came pretty much in the window that as promised. There were no issues with the car as well as with meeting the driver. The experience overall was all good.

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    Response from Montway Auto Transport

    Thank you for the review, Douglas. Happy to hear our team was able to help with your shipment. We try and be as efficient as possible, but we also understand that things happen. So if changes need to be made, we're here to help. Looking forward to future shipping needs.

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    Customer Service

    Reviewed March 5, 2021

    Everything was wonderful with Montway. Customer service answered all the questions. I loved it, and I'll do it again if I have to another time.

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    Response from Montway Auto Transport

    Thanks for being a great customer, Damaris! Happy we could help with your auto shipping needs.

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    PriceBilling

    Reviewed March 5, 2021

    It was an easy experience. I was here when they dropped off and no hassle. The cost of the service was good. I just wish I could have paid whole in credit card instead of cash in the end.

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    Response from Montway Auto Transport

    Hey Christian, thank you for the feedback. Happy to hear we could provide an easy experience. For future shipments, we do provide billing options for customers who want to pay for their shipment in full with a credit card. Be sure to ask about payment options when booking your order. https://www.montway.com/help-center/cost-payment-cancellation-policy/how-do-i-pay-for-my-car-transport/

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    PriceStaffRates

    Reviewed March 5, 2021

    I looked online and Montway was rated the best. Their reps were awesome and the quote I got was very fair. Everything was great with the delivery. The transport of the car to my brother in Texas took a day and a half, which was shorter than what they had estimated. Everything like the drop-off stayed the same. Montway is very customer-focused and they provide excellent service.

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    Response from Montway Auto Transport

    Thanks for the awesome review, Rhonda. In an industry such as ours, it's important we focus on customer needs. Happy to hear we could deliver great service.

    Customer ServiceStaffBillingTimelinessFollow-ThroughHonesty & Transparency

    Reviewed March 4, 2021

    I called a few Transport companies but felt most comfortable with Montway for a number of reasons. Riley of Montway was very responsive and very honest. Once I talked to her I decided to book the business. I gave her my credit card and Montway delivered as promised. I got a call from dispatch the day after I agreed to terms. The car was picked up in Virginia that night and delivered to Indiana the next day. The driver who picked up the car was also very professional and thorough. I will use them again without hesitation.

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    Response from Montway Auto Transport

    Thanks for the great review, Bob! We'll be sure to let the team know they did an excellent job with your vehicle move.

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    PricePunctuality & SpeedStaff

    Reviewed March 4, 2021

    I had a friend who recently used Montway and she had a good experience. This being my first cross-country move with a car, I took her advice. My car was delivered on the day Montway said it would be. The driver was helpful in figuring out a place to meet so it went smoothly. The pick up was a day late, but it didn’t spoil our plan much. I paid the quote upfront, and that was the same cost that it was.

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    Response from Montway Auto Transport

    We appreciate the review, Chelsea. We're happy we could help with your transport and are happy to hear the driver did a good job.

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    Customer ServicePriceStaffRates

    Reviewed March 4, 2021

    I have called Montway for a while and go to them unless the transport is something very local. Montway is not the lowest in the market. But if I call them, I don't have to worry about anything. Customer service is perfect and I get all the information that I need. And whenever that I have questions, I always have answers from them. Delivery-wise, most of the cars are in good condition. Six months ago, I tried to use Manheim's driver once and the car was damaged. I never experienced something like this with Montway. I'd tell others to go Montway. If their price could be lower, that would be nice. But I understand that sometimes if I go too low, it would be hard for them to find a driver.

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    Response from Montway Auto Transport

    Thank you for the review, Howard. When it comes to car shipping, we work hard to provide a fair and market-competitive price. This goes into locating a carrier that is insured and has the proper qualifications to ship your car. We're always happy to help and we look forward to the next shipment.

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    Staff

    Reviewed March 4, 2021

    I had a very good experience. Everything was good, especially with COVID. Everyone followed a nice protocol and it was a very simple process. The vehicle arrived sooner than I thought as well. They were very professional.

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    Response from Montway Auto Transport

    Happy to deliver professional service. Thanks for choosing Montway for your car shipping needs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 3, 2021

    Getting ahold of Montway was very easy. I started the reservation process online and because we had some specific dates we needed to hit, I called and talked to a couple of people and they were very helpful. The communication was very good and the pickup and delivery were fast and efficient. We were very happy with their service.

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    Response from Montway Auto Transport

    Thanks for the praise! Communication is essential to our business so we try and make it easy. If we can help with anything else let us know.

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    PriceRates

    Reviewed March 3, 2021

    I had a pretty easy experience and Montway is reasonably priced.

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    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services!

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    Staff

    Reviewed March 3, 2021

    The team at Montway was straightforward and polite. The guy that drove the truck was very good, very tidy and polite. It might have been nice if I knew where the car was all along the trip, but it didn’t make that much difference.

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    Response from Montway Auto Transport

    Thank you for the review, Keith. In an industry such as ours, it's important that we're clear regarding operations. Glad we could help with your move.

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    Customer ServiceStaffRates

    Reviewed March 3, 2021

    Montway was easy to talk with. They followed up with an email talking about their services. I went on and looked them up and had good ratings. They answered almost every review, good or bad. They were really good about explaining and apologizing for the inconvenience. Whoever manages that forum does a really good job. They gave me the window for the driver, and additionally, there was a driver leaving earlier. They reached out to me on that and I couldn't do that at that time. The driver took care of everything right here and got it delivered up to Boise without a problem.

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    Response from Montway Auto Transport

    Hey Mike,

    Thanks for the praise. We take all feedback, good or bad, very seriously and do our best to provide the best service possible. It's a pretty complicated industry so we feel it's important to address everything we can. Glad we could provide great service for your shipment to Boise. If we can help again just let us know!

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    PriceStaff

    Reviewed March 2, 2021

    I was very pleased I ended up going with Montway Auto Transport. It was excellent dealing with them and I had a completely positive experience. The quote they gave us was fair and reasonable. I had gotten much higher quotes, so I was pleased. The vehicle was delivered right to the house. Paul, the gentlemen that delivered it, was excellent at backing it in and putting it right where I asked.

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    Response from Montway Auto Transport

    Awesome! Thanks for choosing Montway for professional car shipping services. Happy to help any time, Sue.

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    Staff

    Reviewed March 2, 2021

    The people that picked up the vehicle treated me nicely. Thumbs up to them. Everything was good and taken care of. The vehicle was delivered in good condition. I was so happy with them that I have the guy's number because I plan to work with them again in the future.

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    Response from Montway Auto Transport

    Happy to deliver great service. Thanks for choosing Montway!

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    Customer ServicePriceBilling

    Reviewed March 2, 2021

    The quote was automated online and when I went to submit it, they called and reviewed everything. There was a difference with the ending bill because they called at the last minute and said that they found some expedited express truck that could bring the car in two days. It was an extra 100 bucks and I went with that. It was done pretty well overall. It's not something I regularly use but it's something I might use more often now that I have had a good experience.

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    Response from Montway Auto Transport

    Thank you for the review, David. Glad to hear we could deliver a good experience. It's important to us that arrange professional shipping every time. We look forward to the next one.

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    Customer ServicePriceStaffRatesTransparency

    Reviewed March 2, 2021

    My friend Julia made a similar move from the east coast to the west coast where she used Montway and got a great rate. I requested a quote from them and they were not only better priced than many of their competitors, but they also had a great review from my friend. The only thing that had room for improvement and that would have been helpful was giving updates about the car's whereabouts during the trip, especially for longer journeys. I knew my car was picked up, but I didn't hear from anyone about the status of the trip until they were about a day from arriving in California. If there was like a tracker or if we could get an email about the status of our car, that would be a helpful feature.

    Other than that, the customer service was great. I didn't receive any unnecessary communication, but I still felt that I could reach someone at all times. If I ever had a question, I would call someone from Montway and they would get me in touch with someone who had the answer all within about an hour from when I requested to speak with someone.

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    Response from Montway Auto Transport

    Thank you for sharing your experience, Leah. We appreciate any feedback that helps us improve our services. Tracking is a hot topic for our industry that we can say is being discussed. It is definitely something we feel would really improve the customer experience. Happy we could help with your move and if we can help with anything else let us know.

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    Customer ServicePriceStaffTransparency

    Reviewed March 1, 2021

    We needed to move a car from Texas to California. My husband had used Montway before and was super pleased with them. We used them and all around, the experience was positive. It was super-easy, and they were very responsive and clear in their communication. The people I talked to on the phone had good information. The guy who came to pick up the car was great, and kept us updated as they made their journey. The quote was in line with what we expected. The delivery went smoothly.

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    Response from Montway Auto Transport

    Thank you for the fantastic review, Cristina. Happy we could help with your CA car move. We look forward to the next shipment!

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    PriceStaff

    Reviewed March 1, 2021

    The quote that Montway Auto Transport provided was very competitive and was very accurate. It was a really good deal. The delivery of our vehicle was faster than we expected. The driver was good and easy to interact with. He dropped the vehicle off at the original destination and it was in good condition.

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    Response from Montway Auto Transport

    Thanks for the awesome review, Justin. Great to hear the driver did a good job!

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    PricePunctuality & SpeedRates

    Reviewed March 1, 2021

    The price quoted by Montway was a lot cheaper than all the other options. The delivery took four days and the truck was perfect when it arrived. My experience was easy, fast, and trustworthy.

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    Response from Montway Auto Transport

    Thanks for the comments, Matt. We use the latest technology and industry data to provide a competitive and fair price to get your car shipped. Glad we could help with your shipment.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 1, 2021

    The delivery driver was fantastic. He called me the day before, as he told me he would, when he picked up the vehicles, and then, he also called me when he was about 45 minutes out. The only thing that I found frustrating up until the cars were picked up was that when I called and when I had messaged, they said, "We're gonna pick up either this day or this day." That sounded great because it worked with my schedule, it was a Monday or Tuesday. But when I contacted them because no one had contacted me, they said, "Oh, no, it could be within five days." If I'd known that upfront, it would have been easier for me to adjust my schedule because we're moving and we had moving trucks. We had to leave town, I had to have my vehicles move to a different place. I wish I would have known that so I could have prepared for it better.

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    Response from Montway Auto Transport

    Thank you for the feedback, Cheryl. Auto-shipping is a complicated process and depending on the route it can take several days to align a truck with the shipment route. We'll audit this order to improve our services. As it's important we're as clear as possible regarding timelines for shipping. We appreciate you working with us and we're happy to hear the driver delivered great service.

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    Customer ServiceStaffFollow-Through

    Reviewed Feb. 28, 2021

    I contacted Montway online through their online inquiry portal and they followed up immediately with an agent calling me and addressing my needs. The transport was very smooth and they provided the service as promised.

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    Response from Montway Auto Transport

    Awesome! Glad we could service your needs, William. If you need us again, you know where to find us!

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    Customer ServicePrice

    Reviewed Feb. 28, 2021

    I moved from San Francisco to Atlanta and when I went back out to San Francisco to get my stuff, my car needed to be repaired so I had it dropped off at the dealership. I put up a request to have my car shipped. I went through a third party option system and I gave all the details to them. Montway reached out to me and they already knew everything they needed to know. Everything was done through websites and email. We didn't really have to talk to each other until they were picking up the car. They called me for that. Montway quoted me a window and they got the car to me within that window.

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    Response from Montway Auto Transport

    Thanks for the awesome review, Greg. Our goal is always to provide a seamless experience for your shipment. Glad we could make it easy.

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    Customer ServiceStaff

    Reviewed Feb. 28, 2021

    Montway was the only company that returned our call and their customer service is perfect. The driver was an awesome guy. He did a great job loading the vehicle and unloading it. The experience was super easy. Montway was super reliable.

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    Response from Montway Auto Transport

    Communication is essential to any business. Thank you for the review, Luke. Happy we could provide professional car shipping services.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesTimelinessHonesty & Transparency

    Reviewed Feb. 28, 2021

    My with experience Montway was very good. As soon as I made the initial payment, they called and they told me that they would schedule one driver for the next five days. That was true. On the fifth day, they called me back and said that the driver was on his way to take the vehicle and he was gonna be down there tomorrow. The transport was for 600 miles. The driver picked the vehicle up in the morning and the vehicle arrived at night that same day. So, it was a very short time. They told me one price and then they charged that price. So, there were no hidden fees. I'd tell anyone considering Montway to go and pay for that one. Montway Auto Transport is better than having another service with lag and hidden fees.

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    Response from Montway Auto Transport

    Thanks for sharing your experience, Juan. We work hard to deliver a professional car shipping service for all of our customers.

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    Customer Service

    Reviewed Feb. 28, 2021

    The customer service and the actual movers from Montway were great. Everything was good. I had to cancel one time because the car wasn't ready. As soon as I was ready, I called them. And in a couple of days, they had me another ride down here. So, it worked out good.

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    Response from Montway Auto Transport

    Happy we could help. Thanks for choosing Montway Auto Transport!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 27, 2021

    I used Montway before. I used them again when I needed to transport a car I bought to where I live. Customer service was great and the quote I got was very fair. The car was picked up very quickly and was delivered ahead of schedule. It was fantastic.

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    Response from Montway Auto Transport

    Happy to help again. Thanks for being a wonderful customer. We look forward to the next shipment.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 27, 2021

    Setting up the transport with Montway was great. They knew everything they should have. The quote they gave me was very fair and comparable and the final price was extremely accurate. The transport was pretty quick and they over delivered on the quality.

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    Response from Montway Auto Transport

    Thank you for the comments, Eric. We work hard to provide the most professional auto shipping experience possible. Happy we could help and look forward to future shipping needs.

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    PriceStaff

    Reviewed Feb. 27, 2021

    I would highly recommend Montway. They gave me a quote based on what I wanted and it seemed reasonable. They hooked me up with a firm in Sacramento that did the transport. The driver gave me his number and we texted throughout the trip. Because we weren't here, I arranged for someone to pick the car up and that worked out fine. They told us exactly where they were going to be. They did exactly what they said they were going to do, showed up when they said and dropped it off when they said. We also had hired movers to move all of my daughter's furniture from Los Angeles out here and it wasn't quite as seamless.

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    Response from Montway Auto Transport

    Thanks for the great review, Richard. Communication is essential to our business. Glad to hear the driver did a good job.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 27, 2021

    The rep that I dealt with was good and thorough. He communicated. The quote that they gave me was only off by $100. They arrived way earlier than they said they would, which was good. They were very polite. They texted me a day before and told me they were gonna be arriving that day and then texted me throughout the day that they were arriving. During the drop off, they weren't able to get on to the base, so I had to drive to Walmart. But that was understandable. I was late to pick up the car. But they were patient. Overall, they had the best price and they were fast.

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    Response from Montway Auto Transport

    We appreciate the comments, Cassidy. It's important to us to deliver a safe and professional experience. Glad we could help.

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    PriceStaffRates

    Reviewed Feb. 27, 2021

    Montway did a good job and I was happy with them. They were competitive price-wise. I wasn't sure when the vehicle would be ready to be transported and they stayed in touch. They did things appropriately and made it easy. The driver that brought me the vehicle was a pleasant fellow and the car arrived in good shape.

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    Response from Montway Auto Transport

    Thanks for being a great customer! We appreciate the comments and look forward to future shipping needs.

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    Customer ServicePriceStaff

    Reviewed Feb. 26, 2021

    They were very responsive to my email inquiries. The customer service and the driver were very responsive. There was no hidden charges. They were on time and very efficient. It's been an excellent experience. I'm going to use them again when I go back home.

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    Response from Montway Auto Transport

    Thanks for the great review, William. We look forward to the return trip!

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    Customer ServicePriceRefunds & PayoutsRates

    Reviewed Feb. 26, 2021

    I paid for an enclosed transport, which I thought was 100% enclosed, whereas this was drapes on the side of the truck, so it wasn't a totally enclosed vehicle, which meant the reason I paid for the enclosed was the car wasn't going to get soil and debris on the transport. Unfortunately, it did get soil and debris. There was also a price change. There were two different things. One was I requested a transport, I got the number, then right before I shipped, there was a different number and they had to do a correction. The second price was higher than the first price. I looked at the email and there were a couple of hundred dollars of difference in it. But the transport, in general, was perfect.

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    Response from Montway Auto Transport

    Hello James, thank you for providing your feedback. There are two primary types of enclosed trailers; soft-sided and hard-sided. The vehicle is protected from outside elements with both enclosed transport types. But, is still susceptible to small amounts of debris and weather. I checked our quote information and I don't see that there was an increase in the quote provided. If you could send us an email to feedback@montway.com with the quote info, I'll take a look.

    Sincerely,

    Richard K

    Montway Auto Transport

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    Staff

    Reviewed Feb. 26, 2021

    Montway was great. I had them transport my vehicle 2,200 miles from California to Virginia and it took seven days. The movers were very responsive. Anytime I had any questions, they hit me back almost immediately. This will be the next company I contact when I transport my car again.

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    Response from Montway Auto Transport

    Thank you for the review, Sherard. Happy we could provide excellent communication and service. Looking forward to the next transport!

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    Contract & TermsStaff

    Reviewed Feb. 26, 2021

    We went looking to find somebody after the first mover fell through. Montway stepped up and it took a day or two to find the truck. I was particularly pleased that they were able to make the arrangements at the last minute. The transport was 2,520 miles from Berkeley, California to Orient, Ohio. It was slightly complicated because the vehicle wasn't running. But Vlad who was the driver got it on the truck at the beginning and got it off the truck at the end, and it was great. The vehicle was pretty much the same as it left. There was no visible damage of any kind.

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    Response from Montway Auto Transport

    Thank you for the review, Bob. With the largest network of truck drivers in the country, we can deliver where we need to be. We hope you consider us for future transport needs.

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    Customer ServicePricePunctuality & Speed

    Reviewed Feb. 26, 2021

    We originally scheduled with a different company but a week later, they still hadn't picked the car up. So I was pretty mad. Then I called Montway, and they said they have a guaranteed three-day pick-up window. I said I would go with them because of their three-day pick-up window and they picked it up in 24 hours. The quote was reasonable. It was better than the other one. So we were happy with them. The gal that I talked to on the phone could not have possibly been nicer. She was awesome. Montway did a terrific job from tip to toe. We could not possibly have been more pleased. If I was gonna do anything in the future, I would do it with them.

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    Response from Montway Auto Transport

    Thank you for the recommendation, Katherine. We work hard to provide realistic timelines and prices for our customers to get their vehicles moved. Glad we could help and look forward to the next one.

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    Honesty & Transparency

    Reviewed Feb. 25, 2021

    It was a simple, straightforward, and honest process. I’ll use them again if I have to move a car or vehicle.

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    Response from Montway Auto Transport

    Happy to deliver stress-free services. Thanks for choosing Montway!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 25, 2021

    At first, dealing with the rep was a little rough because I didn't have an exact date. But once we got everything affirmed up, Montway was very attentive and followed up. They said they were still looking for a driver because it was holiday time for a lot of drivers. They checked everything. The driver was great and updated me along the way. The service was excellent.

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    Response from Montway Auto Transport

    Thank you for the review, Leslie. We strive to deliver professional shipping services at all times.

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    Customer ServicePrice

    Reviewed Feb. 25, 2021

    The experience went great. We booked it, they picked it up on time and delivered on time. There was good communication and it was a very easy process. The quote was a little bit more than the other ones but their reviews were above warranted and it was worth a couple extra bucks.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your experience, Frank. Glad we could provide a professional auto shipping service for your needs.

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    Price

    Reviewed Feb. 24, 2021

    Montway did a good job. The pickup and delivery were smooth. I used them three times in a short period of time. The first time that I used them, their quote was better than those of the other companies that I looked at. I was happy with it. With the first move, they had some truck issues. But, the other two were really good. The cars came clean like the way they left.

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    Response from Montway Auto Transport

    Happy we could help with your moves, Michael. It's important to us that we provide the best experience possible. If we can assist in any way, just let us know.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 24, 2021

    The car that I needed to have transported at the time was not running. They have a different price for vehicles that run from the ones that don’t and the original quote was for a running car. When I found out the car was not running, they had to bump the quote up. But I got somebody to go over to the house and get it to run so it worked out in the end. I got the original quote price that I wanted and they were very good about changing it back. Also, I was surprised how quick the car came. The delivery was from California to Virginia and they were early.

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    Response from Montway Auto Transport

    Hey John, thank you for the review. Inoperable vehicle transport does have a lot higher requirements than running so that typically does impose a higher cost. We're happy to hear you were able to get things running as that does make it easier for all ends of the shipment. If we can help with anything else don't hesitate to let us know.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 24, 2021

    I wanted somebody to take the vehicle to my son. He was down in West Palm Beach and I was in another part of the state of Florida. I set up the transport with Montway. I did most of it online and then I got a follow-up call that said that they wanted to do it a little bit earlier. But I couldn't do that so we just had to reschedule another time. But it was within a couple of days when the driver would get here. They picked it up late in the afternoon and it was in West Palm at 8:30 the next morning. My communication with the driver was very nice. He even sent me a picture of my son sitting in his car. The whole transaction was great and they gave me a fair price for taking the car down there. So I was pretty happy with everything.

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    Response from Montway Auto Transport

    Happy we could help with your shipment, Dan. Thanks for choosing Montway Auto Transport!

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    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Feb. 23, 2021

    The quote was lower than a lot of others for the covered transportation we were looking for. We had emails back and forth with the rep and that was good. The delivery was very quick and efficient. They parked the car and cleared the space for them to move it up. It was coordinated. It was called up before so I had a bit of heads up. Montway did a great job. We used them before too.

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    Response from Montway Auto Transport

    Thank you for the review, Jeff. We use the latest technology and data to provide competitive and fair pricing for our customers. Happy we could help with your car shipping needs.

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    Staff

    Reviewed Feb. 23, 2021

    We had a good experience with them. Everything was very professional. The delivery went fine. The car was dirty, but that's to be expected with transport. I'm very happy with them and I've already referred them out.

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    Response from Montway Auto Transport

    Thanks for the recommendation, Lynne. We're happy to deliver expert car shipping services at any time!

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    Customer ServiceStaff

    Reviewed Feb. 23, 2021

    Montway was the cheapest transport when I was looking. The representative was really helpful and nice. They subcontracted the driver, called me, and set up the move. The driver really communicated the whole time. He was an awesome guy who was wonderful to work with. Everything went smoothly. I would refer anybody to use Montway in the future. I recommend that if their move was local or around the same area, they should have Montway contact the same driver.

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    Response from Montway Auto Transport

    Thank you for the review, David. We use the latest technology and data to provide fair and accurate pricing for our customers. Happy to hear that the driver did an excellent job. We look forward to future shipping needs.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 22, 2021

    The coordinator did a great job, and was super quick and easy to work with. The driver was very helpful too. He told me when he was within a day. It was awesome. It was super easy and cost-effective.

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    Response from Montway Auto Transport

    Thanks for the review, Marty. Communication is essential to our business. Glad to hear the driver did great.

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    Staff

    Reviewed Feb. 22, 2021

    A coworker who had used Montway for a cross-country move recommended them. They were all great. They were responsive, attentive and took good care of the vehicle. The initial person was lovely, gave me tons of information and super flexible. Someone went to pick the vehicle up from the place we were purchasing it from and unfortunately, it wasn’t ready. But they were flexible. They said, “No problem. We’ll send someone back when it’s ready, just give us 24 hours notice.” It all went well.

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    Response from Montway Auto Transport

    Hey Alyse, thank you for taking the time to leave a review. We love hearing how our motor carriers fulfill customer needs. Happy Montway as able to deliver great service.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 22, 2021

    I registered my move with another company and they gave me a quote that was significantly lower than what Montway had quoted me. I called them and talked to one of the representatives and he said, “You're not gonna get a look at it because of the fact that the price is so low that no driver is gonna pick it up.” So, I canceled the booking with the cheap company and put it on Montway. I was on a pretty tight timeframe getting my vehicle out to Eugene, Oregon and so I called Montway and told them I needed to know if they had anybody who would take my move.

    The rep told me to give them 'til noon. They called me back at noon and they had somebody. They quoted me what the price was and the final cost was the same as what they quoted me. The driver that they had was phenomenal. He was very courteous, accommodating, and communicative. He took care of everything. He made it easy. It was just a really upbeat, positive experience with him. We just talked and I told him “This is when I need to be there. This is kind of what I like to see,” and he was very accommodating with that. I would use Montway again in a heartbeat.

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    Response from Montway Auto Transport

    Thanks for sharing your experience, Bernie. And for allowing us the opportunity to find an option that suits your needs. With the largest network of truck drivers in the country, if anyone can make it happen, it's us. We hope you consider us for future shipping needs.

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    Customer ServicePriceStaff

    Reviewed Feb. 21, 2021

    I looked at three companies and went with Montway because of the availability of when the vehicle was gonna be shipped. It's a bit much to spend $500 to ship a car but in relation to the other companies we got, it was about $200 or $300 cheaper. The vehicle was sitting at my cousin's house and the driver called her in plenty enough time for her to get to her house to give him the keys. He said, “I'll be here at this time,” and he was there. From the time the driver picked it up until he dropped it off at my house, it was less than 24 hours. It was only a seven-hour drive and the only reason he had to stop is because of DOT regulations about not driving more than 10 hours.

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    Response from Montway Auto Transport

    Thank you for the review, Rebecca! Truck drivers have pretty tight restrictions when it comes to their work time and we thank you for your understanding. We hope you consider us for future shipping needs.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2021

    Montway got back with me and their rep was there. All through the process, they were making me aware of everything that was taking place. I was so pleased with the whole experience with the driver they selected. The driver called and made sure that before they got there, they gave us the ETA when they would pick my car up. And then when they were getting close to the drop off, they were alerting me when they would come. My daughter is about to have her car shipped also, and I've told her she must use Montway.

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    Response from Montway Auto Transport

    Thank you for the great review, Alice. We're happy to hear the driver did a fantastic job. We hope we can help with your daughter's shipment as well. If we can help with anything, just let us know.

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    Staff

    Reviewed Feb. 21, 2021

    The move was from New York to Texas which took four days. Everything was explained. Both the delivery and pickup went smoothly. Everything was very thorough and Montway took care of the part. The car arrived safely, so I was very pleased.

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    Response from Montway Auto Transport

    Happy to deliver safe and professional service. Thanks for choosing Montway Auto Transport!

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    Customer ServicePriceStaffRates

    Reviewed Feb. 20, 2021

    Montway's reps were very personable. They did a good follow-up and held to their commitments. They also gave a good price and the quality of their service was excellent. My vehicle came just like it left in less than two days.

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    Response from Montway Auto Transport

    Thanks for choosing Montway to assist with the transport of your car. We're happy to help at any time. Have a great day!

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    Staff

    Reviewed Feb. 20, 2021

    I met with the driver when he showed up. He was very good and highly professional. How the car left was how it arrived.

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    Response from Montway Auto Transport

    Thanks for the review! Glad to hear the driver did a great job!

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    PriceStaffRatesFollow-Through

    Reviewed Feb. 20, 2021

    When you try to get a car transported, you start reaching out and you find out that half the guys are just brokers. Montway is a broker too, but they seemed to be one of the best. They get back to you and they do what they say. The truckers they use are very good. Their prices are very good. The quote they gave me was very accurate and that's a big deal. It's a very professional deal. In two of the cases, they provided me with much higher-end transports than I expected and the shipments came faster than I expected. They're good.

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    Response from Montway Auto Transport

    Thanks for the great review, Jim. Brokers in our industry tend to generate a bad reputation. We work hard to break that view and show how a real broker should provide service. We look forward to the next shipment.

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    CoverageSales & MarketingPriceStaffRates

    Reviewed Feb. 19, 2021

    I had to transport my vehicle from Jacksonville to Sarasota. I got the shipping company quotes going and most of the quotes were about the same price as they were to ship from Maryland to Sarasota. I read good reviews about Montway and they gave me a quote that was fair and it was exactly the price in the end. There was no bump price. The vehicle came in perfectly. There wasn't a speck or scratch on it. It was exactly what they advertised. The vehicle came exactly how a brand-new vehicle would come off the showroom floor.

    There were two drivers and they were really nice guys and very thorough. They asked me if I wanted to drive it off the back of the truck and so I did. I don't know if it was under coverage or if I was allowed. But it was an opportunity to finally drive it. So I was thrilled. They took pictures. They did everything. We chatted for a little bit and then they were on their way. It was a piece of cake. Montway was great for me. I couldn't ask for anything easier or better.

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    Response from Montway Auto Transport

    Thanks for the review, Chris. We work hard to provide the best shipping experience out there. If we can help again in the future just let us know.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 19, 2021

    My dad has been using Montway for years and I asked him what's a good company and he recommended them. I used them twice and the customer service was incredible and so helpful in every way. I had a bad experience with one of the people that took the project to pick up one of my cars. Unfortunately, they were not ready for my car so it delayed me a day or so. But Montway got right back on it and found me somebody incredibly fast. That really showed me that they really cared for my business. I spread the word to my buddies who look for transport companies. I tell them Montway is the only way I go.

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    Response from Montway Auto Transport

    We appreciate you giving us a try, Steve. We do our best to provide the best experience possible. And if there are any issues, our professional team is here to help in any way possible. We look forward to the next transport.

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    Staff

    Reviewed Feb. 19, 2021

    They weren't the cheapest, but it turned out that I was very pleased with them. Everything was spot on, and the service rep was the guy who drove the car down. He made it down there ahead of time. The car was transported in perfect condition.

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    Response from Montway Auto Transport

    Thanks for choosing Montway. We use the latest data and technology to provide an accurate and competitive price to get your car shipped! Happy to provide professional service any time.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 18, 2021

    Montway was recommended by the dealership and the quote was very reasonable. The guy who delivered the vehicle was cool. He told me the time, I showed up 30 minutes early and he was starting to unload the vehicle. He was very friendly, professional and quick.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to leave us a review, Andrew. We appreciate the feedback and will be sure to let the driver know they did a great job. If we can help with anything else please let us know.

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    PricePunctuality & SpeedStaffBilling

    Reviewed Feb. 18, 2021

    Montway was a recommendation from a friend who had a good experience with them. They were not the cheapest but there's a lot of horror stories when you read online about what happens if you go with the cheapest. Their quote was pretty good. They were in the middle. It was competitive, at least. It was also pretty accurate. The reps were very nice and knowledgeable. It was a good experience. They got the vehicle to my daughter right outside the base early. On the other hand, I used my credit card upfront, and then there was nothing else. So the whole thing went smoothly. It was enjoyable and pretty easy. Montway was easy to work with and the driver was a good driver, too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Glad we could make it easy. Thanks for relying on us to deliver professional car shipping services.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2021

    I had a fantastic experience with the customer service. They went above and beyond. When the driver picked my car up, he was the nuts and where I'm from, “the nuts” is a big-time compliment. He was great. It was an exceptional service. They were professional. I would recommend them to anybody.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the recommendation, Richard. Happy to deliver professional service at any time!

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    Reviewed Feb. 17, 2021

    I transported two cars. One was back in October and I had good service. Then, I did my next one around the holidays. Montway did well and we were happy with the service.

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    Response from Montway Auto Transport

    Happy we could help with your shipments. We work hard to provide the best service possible and we look forward to the next one, Judy.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 17, 2021

    I searched through online and Montway came up several times. I looked at reviews that people posted and did one of the online inquiries. They got back to me quick and I felt the price was good for what I needed. There was a snag during pick up and delivery and I got to meet the driver. It was a third party. They called him at the last minute because the original driver couldn't make it. But there was a guy at the dispatch center who kept checking in with me for the pick up. They were like, "Let me get back to you. The guy's running late." They took care of the whole problem, so I really didn't have an issue with it. They figured out a remedy and got it fixed. So, my transport stayed on time. My wife got the car off the trailer from the driver and that was very smooth.

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    Response from Montway Auto Transport

    Hey Giacomo, thanks for using our guaranteed pick-up service for your shipping needs. Glad to hear our professional staff do what they do best. If we can help with anything else please let us know!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 17, 2021

    I put up a listing on a website called uShip and then I’ve had three different companies that were bidding on the transport. Montway was the one that kept on coming back with slightly lower and they also responded quickly when I wrote to them. They also seemed to have the most reviews and the best English. We had a few little exchanges, like phone calls here and there about how to deliver the car. They were really responsive. They gave me a good idea of when it would be arriving as it came in. The car arrived fine on the other end. It went really well.

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    Response from Montway Auto Transport

    Thank you for sharing your experience, Eric. We strive to provide the most professional car shipping services possible.

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    TechStaff

    Reviewed Feb. 17, 2021

    The guy that Montway contracted to do the delivery was excellent. We've transported cars before and this guy was really good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Susan. It's important that we work with professional motor carriers. Your feedback makes that possible. Have a great day!

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    Transparency

    Reviewed Feb. 16, 2021

    They did a great job. I got my bike and it was beautiful. They gave me updates as the bike was coming across. It was very well orchestrated.

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    Response from Montway Auto Transport

    Thanks for the review, Angus! Happy to hear we could provide professional service for your bike move. Have a great day!

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    Customer ServiceSales & MarketingPrice

    Reviewed Feb. 16, 2021

    The timeframe could have been a little bit better. I felt in the beginning that Montway was constantly pushing me to do an open carrier versus an enclosed carrier, which is what I originally asked for. But once they were able to find the closed carrier, everything was fairly smooth. The guy was on time and I was quite happy with the delivery, although the communication with him could have been better. I hope he called me when the vehicle was picked up and then when it was en route. I know sometimes they don't want to spam a person, but especially when they're delivering a quite expensive automobile, it's good to be in constant communication. But he called me 30 minutes before he arrived, which was good.

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    Response from Montway Auto Transport

    Hey Davis,

    Thank you for sharing your experience. Enclosed transport only accounts for around 5% of the auto transport industry. Due to this, it's not something we would typically recommend if time is an issue. Due to the limited availability, we try and keep options open as well and will bring up open transport options if our experts feel they are feasible for the route. We appreciate your feedback as this is what helps us improve our services and we'll be sure to evaluate how and where we can improve.

    If we can help with anything else please let us know.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 16, 2021

    Montway made the transport very easy. I had never done it before, so I called them quite a few times with questions, and they were always great with that. They also came in quite a bit cheaper than some of the other companies, so I was very impressed with the pricing. When the driver stopped, I gave him cash, and he took pictures of everything and had me look over everything. He was very polite. He was great. The car arrived dirty but he had to drive through snow. So we washed it quickly, and there wasn’t any scratches on it. So it was in amazing condition when it got here. I was very pleased and everything was very smooth.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Mallory. Not everyone ships a car every day so our goal is to make it as easy as possible. Glad to hear we could deliver and that the driver did a fantastic job!

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    Staff

    Reviewed Feb. 16, 2021

    The driver kept in touch great and the vehicle was perfect when it arrived. Montway went above and beyond.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to go above and beyond! Thanks for choosing Montway for professional auto transport, Kim.

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    Montway Auto Transport Company Information

    Social media:
    Company Name:
    Montway Auto Transport
    Company Type:
    Private
    Year Founded:
    2008
    City:
    Chicago
    State/Province:
    IL
    Country:
    United States
    Website:
    www.montway.com

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