Montway Auto Transport Reviews

Everybody was in the same price range, but Montway answered first. The driver was phenomenal. He kept me in touch the whole way even when it had to be taken from one spot to another spot.

One of the other vehicles had some fluid leak onto it, so it made that a little messy. But it was a positive experience and I'd still recommend Montway.

I was moving across the country and I needed to move my 1987 Porsche. My mechanic recommended Montway because another mechanic in his shop had used them several times very successfully. They got back to me straight away when I put in an inquiry and they were very good getting everything set up. I took the car to the mechanic because he had to do a few touch-ups before it went so, they picked it up there. They coordinated with the mechanic and did a great job. The mechanic called me back and told me he was really pleased with the guy who picked the car up.

It all went smoothly with Montway. The driver was very helpful, informative, and a pleasant person. My car was well secured in the trailer.

The truck driver called me and told me where we would meet. When he saw my car, he checked it really in-depth. He looked for any problems. We have a relatively old car, so there were a few scratches here and there. But he was very rigorous. He also told me how the transport would be and he gave me also an idea of how the delivery in Baltimore would be. My wife then picked up the car and it went fine. Overall, it was transparent and I couldn’t ask for more. I would recommend the same service to my friends.

The transporter kept up with me as to his location and approximately what time he was going to come. Even when he was going to pick up the car, he was communicating with my brother, who was holding on to the car for me. I would just like to have seen an enclosed trailer become a little less expensive. But then Montway was right on the money.

Montway’s price was right and the response was quick. I will highly recommend them. I had a very good experience with their customer service team and the driver kept me up to date.

I liked what Montway said and what they had for information on the internet. The driver did an excellent job. We would use Montway again because of him. They did everything that they told me they were going to do and went beyond that by securing the car for me before we got there. They were also accurate when I paid them.

The Montway representative who set the service up was really good. He was informative and answered any questions. The experience was good. We had a lot of questions about making sure it was a covered carrier and making sure everything got there. Because we had a hotel as a consignee and it was a different type of scenario, it wasn't going to a house. They were able to answer those questions and get everything set up. From the time they picked it up to get where it needed to go, which was cross country, the guy got it there in three and a half days. It was really fast. So, overall, from beginning to end, it was over the course of three weeks. The quote and the final pricing were also about the same. It's within a few dollars, so to me, it was good. We did a covered carrier and the pricing was in line with what it should be.

Montway had a fast service and a good price. There was a language barrier with the driver and he was very difficult to understand and communicate with in person. But we had direct cellphone texting with him, which made communicating with him excellent.

They transported very fast and answered my question quickly. The driver was also very nice.

I called around and Montway gave me a good price. Then I had to clarify what time the driver had to come. The GPS took him the wrong way. Everything was on point. They did what they said they'd do.

From Hawaii to the mainland, Montway is the best choice. Compared to others, Montway's rates are pretty low. I would suggest others to use the service.

We were in the process of moving to Florida from Missouri. I did research and got a quote from Montway and went with their quote. When the move got closer, I didn't know what we were doing, so I called. They said when it got within four days, the person who was moving the car would call me and make arrangements at that time. That was what happened. The actual driver gave me instructions where to meet. I gave him a good idea when we'd be here in Florida. Then I called when we got down here. They met us and dropped the truck off and we paid for it at that time.

I chose Montway on the 1st of July to ship my vehicle from Michigan to California. I used it because I was recommended to it by a friend. The process was straightforward. They asked me if I want an open truck or a closed truck then they sent me a confirmation email. Before the pick-up date, the driver called me 24 hours before that he'd be coming at this time. The driver was perfect. He coordinated with me very well. It was a door-to-door service, so I did not have to worry too much about it.

The Montway rep was very good and the quote was accurate. Whatever they told me, that was exactly what it was. The driver also called me and they brought the car in.

The customer service team was excellent and the quote was reasonable. Montway was very fast, which was why I used them. They worked with me, got it delivered where it was easiest for me and they were on time.

Montway is an honest company. They were pleasant on the phone and the guy came over on time when he picked up my car. They had to go one block for him to drive my car to his truck because he couldn't turn on my tight street. He delivered to my house in Nevada. He had to walk a block away because he couldn't turn. If he went the right route, he could have got in front of my house, but that's okay.

The Montway rep helped out and explained the process. After that, I was communicating with the driver. However, there was a language barrier. But other than the language barrier, we worked it out. My initial quote with Montway changed within a week. So I called back. I had issues as far as locking in my military moves. Then between that week, it went up about 600 bucks. But that second increase stayed at that price between that second quote and delivery.

When I called Montway, a representative immediately came in and he answered all my questions, as opposed to other places who where going through voicemail. Also, I felt like the representative was very clear. He mentioned the dates when it will be available. He said, "It's a guarantee that if you take this service, it will be there in 5 days. If you take that, the other service, it will be there in 8 days or 10 days.” That made me do feel a little bit more confident in making my decision.

I liked the swiftness of Montway compared to the other contracting agencies. It was nice and easy. The rep on the phone was easygoing and wasn’t too oppressive like most of the other agencies. The quote that I received online and the quote they told me to pay were the same all across the board. There were no extra charges. During the transport, there was no communication. The trucker told me he had the vehicle and he let me know when he departed. Then, he let me know six hours prior that he was going to arrive. So, that was nice. Everything ran smoothly and I would recommend Montway.

We tried one other company, but they couldn't find a driver. We used Montway and everything was great.

When I sent out details and I was looking for somebody, Montway responded. Some people recommended other places, which I'm glad I did not take. When I was ready to decide on who I wanted, I remembered seeing Montway's ad in my phone. Then I reached out to them, and the rest is history. The price was a little high. However, given this situation with gas prices, I guess it is what it is. I needed to move, so I paid it. The person who did the pickup and delivery was very courteous and professional. He called and told me he would be at my house in like half an hour. However, there was an accident and he did call me and let me know, so he'd be half an hour later. He came at night, which wasn't bad. I was home, at least, and he was there when he said he'd be there.

I was needing to get a car shipped that I bought across country and Montway had the best conditions for me as far as price and timeline. Their representative was good and always called me back and gave me all the information I needed. He was professional. The driver showed up on time and unloaded the car and it was good. They took care of the car. It was as described. Give them a call and use them. I'd recommend them.

My experience with Montway was good. The first time, it was good too. There was good communication. The guy picked the vehicle up as he said he would and dropped it off. He also called me ahead of time. It was very smooth.

Montway's customer service was good. They answered even late in the evening. They were polite. I got a good and fair quote. The guy that delivered was courteous. Overall, it was a good experience. I would refer them to other people.

I researched probably a dozen companies and Montway was not the highest or the lowest but when I looked into them as opposed to some others, I got a feeling that they would take care of what I needed. The drivers were a husband and wife team and the wife did the communicating while the husband was driving. They were great. Montway's communication was better than some of the ones I was looking at, which I appreciated. I like being kept informed of what's going on. If I had a question, they gave me an answer and let me know how everything was going to happen step by step. It went exactly as planned.

The pricing of Montway was fair. Their initial quote and the bill were the same. There were no upcharges. The driver was amazing as well. My husband was on the New Jersey side, and I was on the California side. My husband really liked the driver. He had some conversations with him. He felt I would have a safe interaction with him on the other side. They estimated that the delivery would take five to seven days, and it only took four days.

I've used Montway multiple times. It's a good experience that when you call Montway, you get the people, and it's at the main center in Illinois, their household. They get back to you. They do a real job of communicating, email, texts and I like that. Their website is also really good, easy to understand, and that their communication is good. They follow it through, they dispatch, and they say, “Okay, it's been assigned to a driver. Here’s the driver’s number.” They don't really miss a beat.

Everything went well and they came faster than they said they would. Setting up was a super simple process. I talked to other companies, and they made it a lot more complicated. I work and I have a life, so when a company goes above and beyond to make it simple for the customer, it's definitely something that I’d recommend and/or use in the future.

I needed to get the car moved down to San Diego fast and Montway's response was quick. The driver came and got the car, took it down there, and delivered it like they said they’d do.

I manage a private golf club and one of our members transported a vehicle from Charleston, South Carolina to another family in the northeast and he recommended Montway's services and I will continue using their services in the future because they were great. It was a very easy process to facilitate. Setting up the service was quick and efficient. I was here when the driver took the car. He was professional, got what he needed to and got out of here. It was $800 for the whole thing, and I thought it'd be more. So, I was very impressed at the entire operation. It was great. Give them a shot. I've only had one experience with them, but it was as good as it gets and I can't imagine a better job being performed.

I would use Montway again if I had to. It was excellent. The driver was really good.

My experience with Montway was very easy. It was also very flexible as far as paying. They also asked the right questions.

My experience with Montway was literally like night and day compared with RoadRunner. RoadRunner was housed in Maryland and their office hours were such that carriers on the west coast (I’m in Nevada) would send me their notice that they wanted to pick up my car, but they would send it to their office after they were closed. For months, I could not get my car picked up. With Montway, that was completely not so. The second day, I got a notification from a carrier that they were picking up my car, that they would call and let me know, and that within three days they were gonna pick it up. I knew exactly what to expect. Everything that was promised was done and the car arrived in perfect shape from Florida to Nevada.

Everybody was kind and super nice. They kept in touch with us. The car got here very quickly. It worked out lovely with Montway.

I've used Montway for about three times, and my brothers probably used it like six times. Pickup was good. I was in Iraq at that time, and the driver picked the car up from my mom's house and it was really simple. I was still in Iraq when he dropped it off, but the car ended up in my garage. Everything went well. I will continue to use them.

I used Montway based off of price and reliability. Their reps were pretty quick to respond and they follow through on all their actions. The driver explained everything, and the car was in the same condition as when it left.

I sent a car and a truck from Arizona to North Carolina with Montway. The transport took two weeks and the communication with the driver was perfect. He was a very friendly, good guy.

Everything went very well with Montway. They were good. They came, got the car and they moved it. However, when the car was put in my driveway, it was at a slight angle instead of straight. That was impeding the other garage opening.

Everything was great with my experience with Montway. We had a little issue about when it was going to get picked up and we were supposed to have a window of five days 'cause we were moving out of state and we needed the car picked up on a certain date. So, that was a little confusing, but we got it fixed, and then it turned out to be a really great experience. The procedure was fine. The driver who came and picked up the car was excellent. He kept in touch with us, told us when he got there, picked up the car. He represented the company great.

When I submitted a request for information, I was contacted really quickly. Then, they told me it could be up to five days. But then, I got a call from the transport himself, saying he'd be picking up the car the next day. So, I got my car in 24 hours. It was really quick. They brought it right to my driveway. It doesn't get any better than that. Their quote was also really reasonable. It was less than everybody else's. This was the first time I've done this and there were no surprises. The car was in perfect condition. He unloaded it off the truck, I signed the paperwork and paid them the cash. Everything was seamless. I would highly recommend Montway.

Montway has done a couple of cars from me in the last few months. It’s mostly gone smooth.

We found Montway and they're a big national company. We called them and they were easy to deal with. We needed my mom's car to go from Palm Springs to Aspen Snowmass area. They set that up and did everything exactly when they were supposed to. They were quick and did it the same day they were supposed to do it. The guys met me where I needed to meet them over here because we're up in the mountains.

Everything was super-smooth. It was great. They were super-nice and helpful. The transporter was great. He called me several times throughout the whole thing. I would definitely use Montway again if I ever need to.

The driver was excellent. He happened to live about 15 minutes from where we relocated to, so he was here sooner than expected. So we were very happy. However, there was a discrepancy between the contract and the verbal quote. I asked why the quote that came in writing was lower and his verbal quote was higher, and they wanted to process the higher amount through the credit card. He said it all depended on fees that are added, the driver, depending on who picked it up, or who's assigned to it. He said the price was the price. I ended up paying the higher price. But everything else was great with my experience with Montway.

Montway answered all my questions and told me the full process. If I had a question if I wanted to know exactly when my car would be in Louisiana, I could call the truck driver, and he would tell me exactly where he would be. But I would like the pickup times to be better. I would like to know the exact pickup time. Whenever they did have to pick up my car, they told me a set time between 2:00 and 3:00. They moved that back to 7:00 PM so that was a five-hour swing.

Montway's customer service was great and the process was very easy. I got a quote online, made a reservation online and paid for it. Then I was contacted by Montway and they said they would look for a driver. They found a driver within a couple days and within the week, the car was already shipped and on its way to go.

They were really on time and were very professional. The final cost was a little less than they quoted. The driver was here when he said he was going to be here. It was excellent.

They have great service and coordination. It was an easy experience.

I called 2 carriers and it seemed like Montway was available and willing to do it the quickest. The delivery was pretty good. It took a little bit longer than I thought it would, but judging from where the vehicle was located and where I was, I understand. There’s not a lot of travel from that area to my state. Communication was also fairly good. When I had a question, I called, and Montway was quick on getting back to me with an answer.

There was this one place called Ultimate Transport. I put a down deposit on, and not only did I do that, but then I ended up having to cancel it because nobody ever got back to me for days. On top of all that, they made me pay $100 more for a cancellation fee. Montway was really a godsend because not only did they charge less, but they were a lot more professional. All in all, it was a really easy, sweat-free type of endeavor with them. They kept me updated and they got it here pretty quick. I would recommend Montway to anyone.

My car broke down in the middle of Colorado and the quote I got from Montway made sense considering it's in the middle of nowhere. It got picked up and delivered quickly.

The rep was helpful and the cost was reasonable for what I was asking for. Montway did everything they said they were going to do. The transport was from Arizona to Oregon and it took them about three days from start to finish. I would recommend them and will use them again.

They were very professional. The service was great and the vehicle was delivered on time. They also have a reasonable price. I compared several companies and find this is the one that's the most cost-effective. I am very satisfied.

They were excellent. I knew when they picked up and when they were close to delivering, and it was done in a timely manner. I thought it was something longer than when it arrived. I've got what my money was worth out of it. It was well put together and organized. The people who were there were very friendly with me.

The reps of Montway were very professional, helpful and straightforward on the timing of things, so I appreciate it. The delivery of the vehicle was great. They pulled right up in front of the house. The driver dropped it off, went around the car, looked for any nicks, or marks, or anything that would make us unhappy, and was very helpful. That was good.

The customer service of Montway was good. However, the quote was not good because it was changed after I'd committed. They added $130 to the quote. There were some scratches on the car that weren't there before too. But it wasn't enough to go through the whole process of getting someone to pay for it. But the driver was very cooperative and the timeframe was good.

Montway was terrific. They get pricing upfront that was guaranteed. There were no slides or anything like that. They were very clear about the windows for pick-up and drop-off. They did what they said they were going to do for the price they said they were going to do it. They were far and above our first choice because of how clear they were about the pricing and how clear they were about the windows. They also called back and communicated everything.

They were prompt and they responded quickly. The driver got back to me right when I texted him. Montway was quick, if the dealership had done their part, it might be all done in a day. It was all good.

The transport took three days. It was great.

They were good. They came on time and were courteous. They communicated. They took my car, transported it, I paid them and everything went well. I would recommend Montway.

I was very pleased with the service of Montway. The driver was extremely helpful and courteous. Particularly on the delivery, they had a bit of trouble. For some reason, the car was flooded and it wouldn't start. He came back the next morning to help my niece, who received the car, get the car started. He lives close to where she is. It was very gracious of him to take a bit of time that morning to help her with it. He was very timely. He has a delightful personality. We felt reassured that the car would be safe in travel and delivery would be as stated. I would recommend Montway.

Montway was really good. The communication was excellent, which I really appreciate. They kept me really well-informed throughout the whole process. I had called the line a couple of times and they also contacted me. Then, they had good communication also with the party, which happened to be a Ford dealership where I bought the vehicle. It was really well-coordinated that way. Everything went smoothly on the pickup side. Then, on the delivery side, it was good too.

We made a cross-country move and we decided to keep our cars. I was shopping around at different transportation companies that focused on auto transport and I saw that the Montway had really good reviews among customers. I received a call about a quote and the price was right. I then went online to purchase the transport service. Most of my interactions with their customer service were through chat. I liked this feature and it was very convenient. I prefer chatting with representatives because there is a written record of what somebody said they would do. That's always the first thing I look for if I need to contact customer service. I searched for that on Montway's website and it was really easy to find. It popped up in the bottom corner.

I'm a truck driver and we've got a transportation service as well, which is more into the consumer field. A friend of mine thought that I was gonna be able to do a car transport for her and she called and asked me. I said, “I'm not gonna be able to, but let me look around.” I knew California is popular for car movement and I started doing a search in that area. I got decent knowledge on how the freight works and the industry, so I knew that if I gave these guys a decent price, they'll take it. I came across Montway and they had a fitting price that I liked. The payment that they asked for was nice and not absurd. You're paying for that driver’s time and it's important to make sure that you give something that's feasible to his well-being.

When doing the scheduling, the dispatchers called me to determine the pick-up space. I assured them the street was fine. They didn't want to listen. They wanted me to pick out an open parking lot but the place was inconvenient for me. I had to travel a little bit. I understand they have a big truck, but I would wish they would be open-minded. I showed them a video and pictures. It's not like the street is too small or some they cannot go. That's the only thing. They could do better on that. But then when I would send the driver something, he would respond timely. Overall, it was a fair deal.

Customer service was very accessible. I met the driver when he picked up and dropped off the vehicle. He was very kind and personable.

We were shipping two vehicles and the original transport company that we had gone to gave us a price of about $700 a vehicle. That was really cheap. But then they came back and the price was almost quadrupled. That was when they also said that they couldn't meet our schedule. We were moving on a Monday and they didn't get back to me until Friday, so I called Montway and the price was more than the original quote that I had gotten from the original company, but it was still less than the final price they had given me.

I called a couple of companies and Montway's price and the people I talked to were better than the others. Also, they can guarantee a sooner delivery than anyone else I spoke with. The communication was clear. I knew when the driver was coming. He gave me a heads-up when he was gonna be there. He hit traffic, and he let me know, "Hey, I'm gonna be 35 minutes late. I'm sitting so far out in stop-and-go traffic." So it was good. I was happy. I would use Montway again.

I have nothing but good things to say about Montway and I would highly recommend them. It was my first time shipping a car, and they made all the transitions and everything seamless. I was pretty much in the loop of what was happening, when my car was coming and when it was arriving here. The delivery was a little bit earlier than I was told, but that was not an issue. That was great, too.

This was the first time I used Montway and doing business with them was smoother than with Sherpa. Montway wanted to accommodate me sooner and I couldn' but they gave me a good timeframe and it worked. During the transport, the driver communicated everything by text and the phone so that helped. I couldn't tell where they were but if I texted or call the driver, he would tell me. Montway took photographs so there were no problems. They're good. You give them a deposit and they assign a driver at a specific time before they give you a window which is usually five days. Then, you pay them when the driver drops the car off, and you gotta check your car before he leaves and when he comes back.

When Montway said they were going to do my move, they picked the car up approximately when they said they were going to. Everybody seemed to be on the same page. Everything got done and the car didn't get any damage. So overall, I was happy. But Montway charged me more than the quote because the car was not able to be driven up on a ramp. The back wheels were locked up so that was a little extra.

I needed a transport service from California all the way to Pennsylvania for a vehicle that I had won in an auction. I went and I paid two companies but I went through a total of four that could not do it. They kept blowing me off. I waited until I found Montway. They were the ones that really came through for me. Their reps were honest the whole time, and they told me when they would have the vehicle picked up and everything. They said that they would keep in contact with me, and they sure did. Every time they told me they would call me to give me an update, they sure did.

I liked that Montway had a fixed price because everyone else was in the bait and switch. They said, “Okay, this is the cheapest.” I told them, “Okay, I'm not worried about the cheapest. Tell me, what do I have to pay?” I spoke to about 15 different companies and they all said, “Oh, it’s very low.” It was like $600 to transport. Then they were all very shady about how much I have to pay in the end. But I asked Montway repeatedly, “What do I have to pay?” They were like, “Well, you have to pay $1,100 or $10,000, $25.” With them, I also like the ease of transition. I spoke to a couple of people out there in Montway, and they were able to help me out and get my car delivered on time in perfect condition.

I bought a car in California and I live in Georgia. The seller told me that he shipped several cars and Montway is usually a little more expensive. But he goes for them because of customer service. I got one other quote, and Montway was already cheaper than them. One thing that swayed me off was when they informed me that I was able to have personal belongings packed into the vehicle for an extra charge, which I wasn't expecting to be able to do that. It really helped because I was coming back from deployment and my wife left our other vehicle. I sold it in California and it still had a whole load of stuff. She flew back and that didn’t get to come. My family was able to load our stuff up and then Montway took care of it and drove it. That was nice and convenient, two birds with one stone, ‘cause I’d have to ship that stuff via freight. Their customer service team was all really helpful, responsive, and took care of any questions I had.

I read from one of the reviews that Montway's guaranteed pickup time is very accurate. They come to their guaranteed day and then they pick up the car, so I chose to go with them. Somebody sent an email and text message that the pickup driver will come in like one hour. They allowed me to load some stuff on my car. They said that usually other companies don’t allow to load any stuff on the backseat. That was one of the good things. When they were close to my house, they called me. My house is on a little street. So, they came very close to me, and then I just picked up my car. My experience with Montway went well, so I will recommend it to a friend and relative who will move their car.

The rep from Montway was professional and the quote was close. It was for a customer so I told him that I found somebody shipping the car for around 900 bucks and it was more. But with everything that's going on right now in the world, I'm glad to get the car here. I was quoted and told by the person I bought the car from that he'd been there the day before so I looked for him for the next day. But I hadn't heard from him. He finally called me the next day because he had gone home for the day because he was out of New Hampshire, which was fine. I wanted to know where the car was. So, I would make sure that somebody was at the shop if it was going to be after hours.

I tried communicating with a number of different transport companies and I never could get any reasonable answers from any of them, except for the one that I used, which was Montway. Also, my wife who was a reference librarian, after we had started looking for a transport company, went to ConsumerAffairs and printed the top five to give me, and Montway was the top on that list. They were very good and very professional. They were early in their estimate of when they were going to pick the car up, and they were also early in their estimate of when they were going to deliver it. So, they outperformed their estimate of their performance and the price was good. So, I was very well satisfied with them.

It was great dealing with the customer service team from Montway. The quote was a little bit higher than the other one but it was not too high to be unreasonable. Both the pickup and delivery went very smoothly. I was in communication with the seller, so it was good. It was a positive experience and if I needed to do another vehicle move, I will try Montway again.

The rep that set up the transport was good. He had good communication. The delivery guys showed up, dropped the car off, and made sure everything was good and we were happy. Bunch of papers was good.

The car was going from New York to Eugene, Oregon and the estimated time was seven to nine days. So, the driver picked it up on a Monday and it got there not that Friday but the Friday after that. So, the car took almost two weeks to get there. We even had to rent a car. But other than that, everything was good. The car came back in good shape.

I felt more comfortable with the people I was working with at Montway. I had more confidence in them. The rep was very thorough. What he said would happen happened. He took care of it. The quote was spot-on too. I had some more quotes, but they were just promises.

Everyone at Montway was great and I had no issues at all. The transport was from San Diego to Boston and it took just about a week. It got there a little earlier than expected so it was fine. The driver couldn't make it up the hill so I met him down there and gave him the car. He was friendly and polite. I checked on it later in the week because of my daughter's schedule. She wanted to make sure she was home and then, he was in contact with her. Everything went smoothly.

The service was very great and on time. It was easy to communicate with the driver to be able to make sure we could connect with the pickup. The gentleman that picked up the car was great. He was very professional and on time. He was very accommodating.

Montway did an excellent job. They communicated and explained things clearly. The instruction was very precise, and they were very committed to the appointment they promised to deliver. Also, the quote and the final price were exactly the same. The people who worked with the truck were very nice. Before the driver came to do the pick up, he called me and then an hour before he dropped off the minivan, he also gave me a call.

Setting up the transport was just a simple phone call. The rep that I talked to was knowledgeable and honest. The gentleman that was delivering my car let me know he was coming the day before. He showed up on time, pulled up my phone, took the car off the truck, and left.

The quote that Montway gave me was pretty on par with what I was being quoted by other companies. I accidentally entered my info on a spam website, so I had 12 companies call me. Montway had the best reviews too out of everybody. They had 4.5 stars while everybody else had 2 stars. The delivery of my car was pretty easy. The transporter was really nice. But the front plate mount on the car was taken off by the transporter guy and that was because somebody at Montway didn't tell him that the car I bought was a station wagon, not a sedan, which makes it longer, so he had to take it off. But when I asked him about it, he lied and said he never took it off. But overall, my experience was pretty pleasant. The front plate thing is annoying, but the rest of the car made it totally fine.

The customer service team was great. Everything was great.

The pickup was on time and easy. The guy was good. The drop off was the same. There was very good communication. It was a good experience.

They did everything that they promised. They were real nice. The only thing was that I was used to them taking the full amount out of my credit card rather than having to pay the driver when he arrived. So that was a little bit confusing for me because I'm 67 years old and that wasn't really all that clear to me when I signed up for this. I thought that the payment was already taken care of out of my credit card. But it was only $100. Then I had to come up with a $300 in cash in order to satisfy the driver who was dropping it off. So that was a little source of agitation. But outside of that, everything else was fine.

I did most of the stuff online and then I called the customer service reps. The quote I got was 100% accurate. Speaking with other people, it sounded like it was a good price. The delivery guy took the car out and went over it and took pictures. He had me sign a form. I paid him the rest of the money that was owed. When it was delivered, I've seen a scratch on the bumper. But I didn't recall if that was on there or not, so it probably was. Overall, I would recommend Montway.

I called Montway about six weeks in advance of the move and that was probably way too early because they're not used to operating that far in advance. There was a delay then between the initial contact and when they finally came back and said they were going to start assigning the move to a carrier. But once the vehicle was scheduled for pickup, things went very smoothly. The transport took about five days, which was fine with us because we were driving another car. We were moving from New Jersey to Florida so it was a several day trip. So the five days didn't matter. It matched up perfectly and the delivery was very easy. If I had a need again to move a vehicle, I would probably use Montway.

I did research on several transporting companies and Montway had the best price. They told me that the vehicle would be here within two to three days, and it was there within that time, so I was pretty excited about that. The guy was pretty spot on with his delivery dates and was very good at communication. Any backups he had, he let me know about it. I was pretty satisfied. Overall, it's a solid company and very trustworthy.

The driver was good. However, I added 300 pounds of my personal items for the transport and the driver didn't know. He saw my cards flew off the luggage and then wanted to just charge some more. He didn't know I already paid for that luggage and for my extra item. But the service was good and the cost was fair.

I tried to use RoadRunner but they never called me back. They wouldn't talk to me. What they would do is they'd send me a text message that said, "Hey, your vehicle is ready to ship. Call us back at this number to confirm the date and time." I called that number and then they wouldn't answer. And then, I leave a message, they wouldn't call me back, I'd call them, they wouldn't answer it, and then, they go, "Oh, your time has passed." All three times, the price went up like $400. On the other hand, it was great with Montway. The driver was nice and he looked good to go. I will use Montway again to ship a Jeep to California from Florida.

I had a good experience with Montway and I would use them again. The rep was very nice and helpful. The driver was very nice as well. He couldn't pick it up at my door side ‘cause his truck is so big. So, I had to meet him somewhere.

Everything went smoothly. Montway told me what was going to happen and how it was going to happen. That's just how it happened so I was thrilled.

Montway came and delivered when they said. The cost was the same as the quote they told me. However, I told them that I live in a gated community and the GPS took the movers to the wrong gate. It was an awkward place to load the car. They could have researched a little more. Also, the quote to return the vehicle in September was considerably higher which didn't make a lot of sense to me.

They had some issues. One of the trucks broke down, so the guy that I dealt with had to go pick the truck up in another trailer. He went out of his way for me to make it as close to the timeframe as possible, which I had no problem with. The price was too much but it is what it is. Other than that, I was happy with everything.

We had a great experience with Montway. The reps were very encouraging and positive. I've never done this before and I was a little worried about dropping a car off and not seeing it for a week, with your kid moving to California. I called a couple times because it was getting close to the week and I haven't heard anything since. The people on the phone were very good. The car got to the other end in California and when the driver dropped it off, he tried to charge my daughter again. He asked her for $1,400 and she called me. I told her that I paid for it. She told the driver it was paid for and he backed away. It wasn't Montway's fault and also, it changed drivers several times before they got to California and the guy may not have known. Other than that, the vehicle was picked up on time and it was very convenient where they picked up from the house right when they said as well as in dropping it off in California. I had no complaints at all.

I looked at five companies and Montway Auto was one of the first ones to respond to me. One of the guys that I spoke to, AJ, seemed very forthcoming with all the information that I needed. I didn't feel like I was getting swindled in any way. He also was able to give me an estimate without too much of a hassle. He was one of the factors of why I picked Montway. They were a lot more expensive than some of the other places that I found. But when I was off looking through reviews, they picked up your car on time and all their drivers were reliable.

I imagined that Montway is a broker, like moving companies that are not great to deal with, but the private people that they're using seem to be very hardworking. At the appointed time, the young man met my son and I in the parking lot in our local town that the car was living in. I told him that this would be the date that the car should arrive and he agreed. When we were in the airport changing planes in DC, I got a phone call from that nice young man saying he was already there and that he got there quickly. I told him I was not there yet and to just drive the car into the driveway and put the key under the mat and fair thee well. Then my car was right there when I got in. I was glad it was there and I got there the next day. This was a big cross-country move and the last thing I was worried about was a carwash. I was satisfied. Montway picked a good person and it worked out fine.

Montway is exactly what you're hoping for. The cost was spot on. The driver kept in touch and the transaction was super duper smooth.

The quote was good and the delivery was fine. When I buy another car, I'll probably use Montway again. This experience all went very smoothly.

The person gave me a pick-up date and got there. But I was back in New Jersey. I was allowed to leave Vero and my neighbor had the key then he contacted me saying my car is gone. I was pleasantly surprised. Then I got a call the day after that and the person said he was there. He checked something about turning into my block and the vehicle was in front of my house. It just didn't work out because of the timing, but I recommended it and I would again. In fact, I gave his name to my buddy across the way who wanted to get down to Florida this month. I was extremely pleased with the way the whole thing worked out.

Montway stayed in communication via text, call and email. The driver was polite. He got my car here in perfect condition. But the price was $400 more than what I was told I had to pay. I just wish I would have known what I was paying up front.

Montway's reputation was really good and offering covered transport was a plus since the bike was going through multiple states and it's kind of the rainy season. Their availability was also quicker than some of the other transport companies I had contacted. I called in the first time for the initial setup and the second time was to sort out a delivery date. However, they had typed in some information incorrectly and to update it required generating a new order. The only hiccup was I never got the notification for the new order. But they did do it, apparently, since I got the bike.

I had an easy and quick experience with their rep. The questions that I had were answered. I was able to get in contact with someone and get status updates whenever I needed to. The quote was cheaper than the other two places I was looking at that had worse reviews. It was completely accurate. The truck got to us in the exact same condition as when we dropped it off. Montway was very efficient. They have great service and good pricing.

The driver was very professional, nice, and did his job right. He got there sooner than what I thought. The lady that answered the phone was also very nice. Her English wasn't horrible but it wasn't the best and I couldn't understand some things. I have a hard time understanding something sometimes ‘cause I was in a bad accident. So, if you don't clearly make sure I understand, I'm not going to get it and I'll be confused. Better clarification from the person that answered the phone would be nice. I had to call her back a second time to make sure I understood what she was saying. However, she was even more understanding when I told her what was going on. Sometimes when it comes down to me doing certain business, my brain takes a minute to click in.

My experience with the rep was good and it was fast. The quote was a little higher, but the delivery was good. It took three days.

The price range of Montway was reasonable. They are responsive and I had a good experience with customer service. But they defined a one-week time range. I had my friends so that was not a problem for me. But if I had no one and I just wanted to get my car on the exact day, they need to work on that part and be more precise.

When we checked, Montway had good reviews and they quoted us better than some of the other ones that we looked at. We called and set up the date and time. Since we were not in Vegas at the time, we already set up somebody who could release the cars beforehand. Working with our mother-in-law, we were able to get those cars handled and released.

Montway did a great job. The process was done via the app and it was pretty seamless. We were in good communication about the drop-off, pick-up and delivery. However, you pay the driver directly. It’d be great if you could just pay the whole thing all at once via Venmo or whatever credit card.

I looked at two companies and chose Montway because they were able to dispatch. The reps were good, and the driver and I had adequate communication. There was a scratch on the car, but overall, my experience was good.

The customer service of Montway was great. Their quote was reasonable too. Everything arrived accordingly. I'd recommend them.

This is the first time I did this. Montway gave me a student deal, which was better. The contractor outside who picked up the car was excellent. He walked to the home because we have lots of trees near and then picked up the car. I drove behind him to where the big truck was. The timing was just what I expected. Everything went well.

Process to ship SUV from VA to HI began several months prior to pickup. Gave 5 day window for P/U from VA as requested in May and let them know that I would be flying into VA from HI to ensure transport prior to 5 day window. Charged debit car the total price of over $2700 after they booked with Matson despite having no driver to transport to CA. Bottom line is that no driver found well after the shipping date from CA and called me for more money to get a driver. Had no problem talking with "customer service" but was told the same thing over and over, "still looking for driver". I cancelled the order and was charged $199 cancellation fee. Do not know how Montway has a 5 star rating but I would give minus 5 stars. How can they charge the full rate before car pickup date?? Backward process to "get the Money".

It was pretty flexible to book online and I got a quote almost instantly. Also, I had a good experience with all the contacts I had. I received a phone call 30 minutes before the driver arrived, I met up with him, and I signed up all their documentation required. He was pretty helpful and friendly.

Everything was really smooth. Receiving the car on the other end was pretty easy. The guy met us close to our house. He was communicative and flexible with meeting up with us. It was a little bit expensive, but the service was good.

They were professional. They got all the details from me. Whatever price they quoted, they continued with that same price. There was absolutely no change from the money perspective. They also delivered on time. Whatever date they committed, they delivered on the exact date. Everything was great with my experience with Montway.

The customer service reps were extremely patient and informative, and it was wonderful dealing with them. The quote was exactly what they charged me and it was right in range with everyone else. It was perfect. Montway’s was a lot better. The drivers explained the whole process to my dad and it was the same thing when the vehicle was delivered. They explained to my friends where it was coming from and they signed the paperwork. Everything was good. I'm fixing to ship a truck out there and I'm calling Montway to see if they can do that.

I've had dealings for years with Montway and last year was a little funny because of COVID. But they got the transport put together, they got a truck for me, and they got the car here safely. They did a good job. Montway has been a good company for me.

Everything with Montway was excellent. I was surprised I got my own car and my own trailer in a day. My car is a 1974 Corvette, and I just didn't want to drive it all that way for 1,000 miles. It’s got a perfect paint job on it, so I don’t want any chips on it. That was why I wanted an enclosed car too. I didn’t want it to get wet. I contacted Montway about a year ago, and I never did anything because we didn't move it yet. Then they contacted me again this year, and I just followed through with it. They had the prices and what I was looking for. It worked out great. I would recommend this company to anybody.

They did the transport very fast and efficiently. Whenever I had any questions, they were willing to answer them. The service was very affordable.

The delivery process was easy. They called, we confirmed, and they dropped it off. It all went smooth and I was very satisfied with the service. Montway is a good way to ship a vehicle.

Going with Montway was a pricing decision. The quote was competitive. It was better than the others. The car was here before I expected it. It was quick. If others will ask, I'll say, “Don't hesitate to use them. It was a great experience.”

The driver called me or texted me from the road and we set up a time for him to be there. My parents live in a smaller neighborhood where it would be tough to get the truck in there. I said that I could meet him somewhere and he told me that he would just park somewhere close by and just drive over, and then I could drive him back to the car or he could take an Uber. He was a super-nice guy. As far as cost for this particular company, it was very competitive. I just think it's an expensive deal in general. If you got a bunch of cars, to ship it always seems a little bit much. But gas is expensive and they got to pay the drivers, so I get it. It’s good value for the money. The whole thing was super-smooth.

The reps from Montway were very helpful and kept me updated on the status of when they would pick up my car and when they would deliver it. So, I had no issues. The driver came right on time. The only thing that would have been nice was to have the car washed when you receive it because these are on open carriers going across the country. They dropped it off in Phoenix in a lot that was dirt. So, when the car came, all the wheels were completely dusty and dirty. When it was driven into my garage, it was messy. Some companies do service and at least give it a wash.

Montway was okay although it took a little longer than expected for pick-up. Otherwise, the people I dealt with were very courteous and professional. The drivers were superb and very accommodating. When they were only a couple of miles away, they were able to contact me and we were able to meet somewhere that they would pick up. I'm on a military installation so it's almost better for me to go off-post with the car than trying to spend an hour trying to get on-post and going through all the security measures. So, it was good communication.

They were very responsive and timely and they had good communication. Also, the driver was polite. It was a good experience.

My daughter talked to the driver on the departing side and she had trouble communicating with him. His English language skills weren't great. But she figured it out. Montway had a very fair price compared to any other company. My one complaint is that they have hounded me for reviews. They have too much follow-up. I have gotten multiple texts and emails. But I've responded and referred them to friends.

The people called me from the hotel then I came out and just picked up my car. It was very convenient and a good experience. Next time, I will also consider Montway.

I drove from San Francisco to Georgia to Virginia. I didn't want to do the cross-country trip again, so I just shipped my car. When I was getting the quote, Montway seemed much smoother and the website design was more friendly. There were some spots on the windshield when it was delivered, but that was expected given it was a cross-country drive and had an open-air thing. I'd recommend Montway.

They got back to me super quick and the communication was great. I had put in a couple of requests with other companies and did not hear back from them near as promptly as I did from Montway. Everyone at Montway was super helpful. I was able to get in touch with someone as soon as I had a question. It was an easy transaction. I really appreciated the ease of communication and the process for me. It was not that much work.

The pickup went smoothly and the driver brought the car to my job. He was a very nice guy. I wasn't expecting to get it while I was working but it worked out fine. It was over 2,000 miles of driving and I got a fair price from Montway so it wasn't bad.

The price was in between the lower end and the higher end that I researched and spoke with different companies. On top of that, we were kind of last minute, which is our fault. With transport, they're always like it can be within these three or four days, so it makes it really hard. However, it magically fell into the perfect time. We were still loading and packing our stuff and the guy actually came. One of my cars did not run so I had to pay a little extra for it. However, he opened the hood and he got it to run. He went above and beyond. In the end, it made it easier for him. However, it was a huge bonus for me. Then he kept in communication through text messaging. Just helpful, informative, nice. It all worked out perfectly. I would recommend Montway to anybody else and I would hire them again if I needed them.

The driver was very courteous and nice. He kept us informed of his location and ETA. He was right on. The only thing that I wasn't happy about is the fact that Montway gave me a quote and then after that, they called me and said that they have to change the number. The final price was about 18% higher than the original quote.

The reps were being helpful but they couldn’t keep their word on the pickup date. Still, the driver was great and the cost was more than fair. People should most definitely use Montway.

I contacted Montway on their website and everything was handled very smoothly. I got a call, made the arrangements, and had good communication back and forth. They told me the dates that they would pick up the car and when it would be delivered and followed through just as they had said. Pay attention to posts that are made regarding the service that was given and attention that was paid to one's particular needs. Look at multiple reviews. There's always gonna be people unhappy about things. But if it repeats over and over, pay attention to that. I just didn't see that with the service that I had.

I would recommend and use Montway again. I had a good experience with them although there should probably be more agreement between the driver and Montway as far as my requirements. I didn't want it delivered before a certain date so they had a little trouble with that but I understand how that all works. I had someone pick up the car but it was cleaned before the driver dropped it off. Montway has good service and people should use them.

Everything was good, including the information. The driver was very good and professional. I enjoyed communicating with him.

The driver communicated his approximate time. Then he contacted me to verify that we were gonna be present and that his transport vehicle would be able to fit. They came the day that they said they were going to come and the time that they were going to come. They also got the vehicle there within the timeframe that they said. Working with Montway was good.

The driver was kind, professional and did a really good job. Had a slight schedule change and communicated it well and was on the mark for delivery.

The communications were very good and the responses were very timely. Montway took our car ahead of schedule and got it delivered in three days. It was the same as it was picked up.

Montway was fabulous and I was 100% pleased with them. What I liked was, every time I had two or three questions and I called somebody or was online, I got quick responses. My sister shipped her car about the same time I shipped mine and both the drivers were excellent. They were thorough and professional. And we felt totally confident, not only in shipping out, but when they were to be received. It worked out beautifully in both cases, so we couldn't do better. Other than that, I initially talked to another company and they said I couldn't put anything in the car at all. But much to my surprise, when I called Montway, they said I could put 100 lbs. in or I could pay extra money and put in more weight. That was perfect.

We liked the covered truck versus the open, and Montway's price was right. The customer service and the driver were fantastic. The driver was very professional when he got here, and he was nice. It was the same with the customer service rep. I talked to him to make the payment, and he was very nice. Montway did a fantastic job. Everything was clear, upfront, and quick. So, there was no confusion.

I got an accurate quote from Montway. The driver was good and he went out of his way to get my car here. I had no problems.

They've always been very professional, reasonable, and on time. This was the third time I've used them, and they were pretty punctual in terms of when the car gets picked up and delivered. They were willing to work with me in both of those. Also, the driver was courteous. There were no surprises in terms of the process. Everything was top-notch.

Everything went well with the service from Montway. The reps gave me a quick quote, set it up and within a week or so, somebody had picked up. So, everything was fast and what they said it was. The driver was excellent. He picked up the vehicle when he said he would and dropped it off when he said he would too. There was no damage and everything went perfectly with that.

When I went through Montway, it was quick responses and a fair price. What they quoted is what I paid. They told me the car would be there a certain time during the day. And it was day-to-day texting. It went pretty good. I would recommend them as a carrier.

Everybody did what they said they were going to do. The driver communicated with me the day before, and within a couple of hours out. He showed up on time, was friendly, professional, took my car away, told me exactly what was gonna happen, and sure enough, he got there on time, reached out to the person that was receiving the car, and he got there safely without any issues. Montway did a thorough job. I will definitely utilize them again and recommend them to anybody that I come in contact that is looking to transport their vehicle.

I spoke to one person that I had a very difficult time understanding. It was just miscommunication about whether or not I was allowed to have anything inside the vehicle. I couldn't understand what he was trying to explain to me. He just kept saying, “Well, is the stuff you're going to put in your vehicle over the windows, like over the height of the windows?” and I was like, “I don't know, I didn't put anything in it yet. I need to see if I'm allowed to.” What it came down to was, certain providers do not like you to have a lot of personal things in the vehicle for liability reasons.

I got quotes and Montway wasn’t necessarily the least expensive but they were the most responsive. I literally found them on the internet and nobody recommended them to me. I just got lucky. I had a couple of questions and I wound up getting the quote before we needed it. He kept following up and when I was ready, he was available. So, he got the car here. There were no problems at all. When the reps said they were picking something up, they were there exactly on time. There was one little snag but it was totally not Montway's fault. The driver who picked up the car forgot the keys. He realized it when he was three states away and I sent him to the shop where the car was going. Everything went like clockwork and the service was ridiculously easy. I would recommend Montway.

I had them transport two cars for me. The first time was five years ago. I called them and I asked them if they have any military discounts the first time I used them. They gave me a 50% discount. Then, the last time, the guy gave me a 20% discount. But it still was cheaper than me using anybody else. The guys that picked up the car were super-fast. Their service was great. I got the same service five years ago. Then, I got a great service again. Even the drivers were good.

The reps were friendly and patient, and there were no changes to the quote they gave me. The driver was a friendly gentlemen and he was efficient too. He told me he was gonna be in a certain hour and he was. He picked up the vehicles, and then he said it was going to be in a specific day, and he was at the final destination a specific day too. So far, it was a good experience overall with Montway. They offered me a service for a specific amount of money. I gave them the money, and that's exactly what I got.

Montway was the first one that I saw when I looked at transport companies and their price was better. Right at the last minute though, they jacked the price up extensively, because it was in an area that nobody wanted to go. I didn't care for that, but I couldn't do anything about it. I paid it. Apart from that, the delivery was good. The fellow called and told me where he'd be, and I picked it up.

The representative was very good and the driver was excellent. They picked up the vehicle a little earlier than I was expecting, but it all worked out just fine. It was exactly the same as when it left. Montway was a good value for what service I received. I didn't expect anything more than what they gave. They just fulfilled everything that I was hoping for.

The customer service of Montway was excellent. Just all around, it was great. The driver was good. He stayed in contact with my wife the whole time. We met him up there at Washington. He got there a day early and was willing to meet her wherever she needed.

Everything was good. It was a fast and safe delivery too.

Montway did a pretty good job. They communicated everything well. The expected delivery date was in a week and they were here in four days, so that was amazing. I was in contact with the driver, mainly pick-up and then delivery also, which was super easy to do both ways.