Montway Auto Transport Reviews

I was surprised at how expensive the transport was. If I were to do it again, I would probably go directly to somebody who's doing the transport as opposed to going through Montway. It seems as though they have a very expensive premium over what is actually paid to the driver. In the past, I've gone to drivers directly and in the future, I might do that again just because they add so much to the cost. Other than that, I had a good experience with Montway. The delivery was very easy. The driver was very polite and we connected and had no trouble contacting each other. It all went very smoothly.

I had a great experience with Montway. It was a very smooth transition, especially the driver. He updated me with everything. The guy who helped me responded to my emails and calls very fast. So, it was very efficient. He was very good. But it wasn’t explained well that have to make a reservation or booking over the phone instead of online. Montway has to make it clear that everything has to be done over the phone. Other than that, everything went good and I'm satisfied with the service.

The driver provided constant updates before the pick-up and before the drop-off. It was a very good experience.

My son-in-law is in the military here in Alabama and he went to a broker. He said he looked at six companies and one of them was a personal friend. However, the gas prices had just gone up and Montway was $500 cheaper. I was expecting Montway to take longer to get my car here because it was cheaper, but instead they were here a day early. I was tickled. I was delighted with the price as well. Six months ago, we sent our pickup truck way ahead of us through a different vendor and it was the same price as this time. This was after fuel prices have changed. We didn't use the same company 'cause their prices have gone up.

The driver provided a specific pickup time which allowed me to run errands. He was courteous and answered all questions. The technology utilized was amazing and obviated necessity for paper documentation. Car arrived on schedule and delivered in perfect condition.

My experience with Montway was fantastic. I was 100% satisfied with them. They were very transparent. They told me the price and it stayed the same all the way to the end. They told me when they were going to pick me up. They called and said, “Can we come early?" They were very accommodating with the delivery. It was very good. The car was in the same shape as when I gave it to the driver. It was even in the exact spot he parked it on the truck. He was really a good driver. He called me and told me where he was at. He called and told me what time he would be in the area. He was very communicative.

I was moving from one state to another, and everything went smooth when I was setting up the transport. Also, everything was good with the driver, and the final bill was the same as the quote.

The reps were very cordial, courteous and informative. They told me everything I had to know. The quote was reasonable and my payment was done over the phone. The movers were on time and they were careful. They took a picture of my car before it went up on the rack. It arrived in perfect condition. In a couple of days, it was there in New Jersey.

The quote I was given was fair, reasonable, and accurate. The driver kept me informed. The car was picked up two days before it was supposed to be picked up. Also, Montway didn't even know it was delivered. They were asking me if I was still waiting for a delivery so there was some miscommunication between the broker and the driver. Anyway, it was all a good experience. I highly recommend Montway.

Everybody did a fantastic job. Everybody was very thorough and very nice, and everything that they told me happened. As far as the cost, there was a change of about $100 in the end. That had to do with the rising fuel cost. The driver was very professional. He looked over the vehicle very well. He loaded it. He was also the same guy that I met in Florida. He had the vehicle to my house, he had it unloaded, and he was great. He kept in contact with us at least every other day. The equipment was amazing. Everything was very professional. So, I was very happy with Montway.

It’s all online. Easy to access, great service. It was quick and Montway Auto Transport was great in following up. Easy to communicate. It is affordable and reliable. I would refer it to somebody else who is willing to have this kind of service.

I liked the favorable comments about Montway and their cost. It took a few days for the transport to get organized. It took less than a week to pick the car up, and it was delivered in 24 hours. The delivery people contacted me a little bit late. They were about 10 or 15 minutes away. They told me the day it was going to be delivered, but I had to reach out to the dispatcher to find out what time it was going to be delivered. Other than that, everything looked good. I would use Montway again.

We wanted the car covered and Montway said, “Oh, well, we got to find someone going this route. And then if we don't have anyone going this route, it may have to be uncovered.” At the beginning, we were on edge. Will they have somebody by that date or not? There was no solidifying date until they said, “Hey, we got somebody on this date.” Other than that, customer service was fine and working with them was seamless. The pickup from Columbus, Georgia was also fine, and the driver got the car to San Antonio, Texas in two days.

The assignment process was a bit slower than I expected but that's okay. Everything went well except I found that a piece of my car is missing several days after I received it. I'm not sure whether it's from the transportation.

The car was going to be dropped off at my brother's house so we were told we would get a good window of time to make sure he was home since the driver knew when he was going to show up. But we ended up getting a 45-minute notice. It created a lot of issues as far as phone calls and going back and forth. They had to drop the car off without me inspecting it. It was a sour note to an otherwise great experience. But he took pictures and everything turned out okay. The quote and final cost were great.

I chose Montway because of their ability to find somebody to transport the vehicle as fast as they did. The setup was easy and the rep who helped me was precise and accurate. Also, the delivery was earlier than what they expected.

Montway works with a bunch of different vendors and I understand they only have limited control over it. Scheduling the pickup, I did the more expensive option because I didn't have flexibility. I picked the specific date on which they were going to pick up and they were supposed to confirm within how much time leading up to it. I had a lot of questions, and it was a bit of a process. I had to call them and keep checking. They were gonna get it for me, but I just wanted it sooner. If there was a portal that you can put in your order number and get the exact status, that would be good. Apart from that, customer service is really good. The most important thing was anytime I called them, there was a human that answered within a few rings and they knew everything about the order and they could get it done. I’d recommend them. It was a fixed cost as well. Montway keeps 30% of it, and the rest goes to the driver.

The communication with the driver was pretty good but there was a little confusion about when they were going to deliver. At first, I got a text saying, “We're going to deliver the next day,” which was fine. Then, a little while later, I got another text saying it wasn't going to be delivered until the following day. I texted them back to clarify and it seemed like there was a little bit of confusion between the dispatcher and the person delivering. Once it got sorted out, it was no big deal. The overall customer service was pretty good. I really like the web-based interface to be able to do it. I had to make a change to the pickup date and that was very simple and a lot easier than I thought it was going to be.

Montway’s website has got a couple of kinks. They wanted to know when you need the car shipped and I wanted to put in there's no particular date. But you can't do that, which is weird. But overall, the response when I called in to do whatever I had to do was excellent. I would use Montway again if I had to move a car. I would like the price to have been half of what it was but apart from that, the customer service was very good.

Montway was hands on. They got back with me anytime I had questions. I was always able to reach them. The driver communicated well. It was smoother than the previous people I've dealt with.

Montway was great. I asked for a quote early on and they kept reminding me. They always answered my calls. One of the reps even gave me their cellphone number. The driver kept in contact. I live in Brooklyn and it's difficult here to get a tow truck through these tiny streets to drop off a car. They met me up the block where it was a two-way street where it was wider.

The drivers kept me updated when they were coming or where they were. The pickup was in Texas, and the brand new car was dropped off in Miami. It took five days. When they got to Miami, they took the car off the truck and I paid them. It was as easy as 123 with Montway. I would use them again.

At the time I was given a quote, it was a decent quote, although it could be cheaper. Other than that, it was a good experience with Montway. The driver delivered a day earlier and he called a couple of hours before coming.

The reps were great and the numbers were right in line. I am in one of the condos down by the water, so there's a concierge and there are valets, but the fellow that was picking up the car didn’t speak English well and I didn’t speak Spanish well enough. We had 10 conversations about where he should park and where the car is and who he should talk to. Finally, I had to call a valet myself and tell him to look down and see if there was a giant truck waiting for a car. And they went down. But that was literally the only the only hiccup. Otherwise, they were great.

The driver and the communication were way better than the last experience that I had. They came earlier, which was great. I’ll recommend Montway though there’s one thing that they left a mess on. They left plastic and the paper that they put in the front crumpled. But it’s not a big deal.

Communication with Montway was both through email and text and that was fine. I was really happy with their service and the experience was perfect for me. They picked up my car and delivered it in a timely manner. When the driver came to my house in New Jersey, he was very nice. I highly recommend Montway.

I was with another company, and they couldn't find the pickup, so I reached out to Montway. They were very quick, and the rep gave me a realistic timeline. I got a pickup date, then the driver came and picked up my car. They were very friendly. Also, I'm pretty a nervous person, and they really calmed me down. One time was what time they would drop off the car. They gave me good time frame, and they definitely delivered within that. I'm happy with the service. The driver I first spoke to, when they picked up the car, was good. He communicated. The driver that dropped off the vehicle called and let me know how far he was and what time he will be here as well. The quote and the final close was great too. I explained to Montway that I was gonna have some things in the car, and they gave me a estimate for that. They were realistic with pricing, and it was good for me.

They were professional. They called several times to tell me when they were leaving a certain place to pick up the car and when they got there. I told them to call me when they got near my address so I could meet them and they did. They unloaded the car and everything was fine.

The driver was right on time and he met us down the street where he could get his rig to be able to pick up the car. Also, when he came to pick up and load the car, he texted or called us on both ends, pickup and delivery. Everything went fine.

We called Montway and set up service for three days later. The transport was from Tennessee to South Carolina and this was done in a day. Everything went fine. The staff did the job and was very professional. We were satisfied. The cost wasn't way out of line too.

Everything went well and I'll use Montway again and recommend them. The pricing was good compared to the other company that tried to get me in at a lower rate just to lure customer in and then raised the price later on. So, Montway was the best one. The drive answered my questions and my call. Overall, it was a great experience with the company.

Montway’s rep said that they would have the information to me of when they would pick up the car and take it, which would be in three to five days. I waited till the sixth day, and I called. The guy got his supervisor since nobody has called me and they scheduled it. But it got canceled. Then, they finally scheduled it and brought the car to Colorado. I talked to the driver on whatever day that he would be picking it up, which he did. He was very thorough. Then, we had it delivered to our daughter, who lives close by to where we live, and everything was fine that way. Other than the car being a little dirty from road grime, there was no problem with any type of scratch. It was perfect.

Very easy process. They were kind and professional. It was the middle of winter and mother nature slowed things down~ but they kept us updated and the delay was minimal! In addition, they were very reasonably priced. I would definitely recommend this company.

Used Montway to ship two vehicles within the year and had no issues which either shipper whatsoever. Communication was excellent and the shipping of both of my vehicles were done professionally. Will definitely use Montway for all my vehicle transportation needs

There was an increase in the ending bill from the initial quote because of the limited options but the driver did great. Montway was pretty professional and they did great work there.

Everything was done online and the communication was fine. Montway kept calling to let me know when they had a driver, if it was gonna work for me. So, it was all good. The pick-up point was North Carolina and the drop-off point was Florida, and it took one day. The guy picked it up and dropped it off that night. He was a great guy. The vehicle was perfect when I saw it and the quote was completely accurate. People should go for Montway.

I was put off by a transporter so I did a last-minute thing with Montway. The set-up was painless. I called and they set a time. My car was going from Modesto, California down to Las Vegas, Nevada and this took a day. The driver called when he got to my house. My son then let me know that the car got there as expected. This experience was a success and I would do it again if I need transport again.

Montway was really easy to work with. I spoke to several people and they were all friendly and willing to help. They picked up my car one day and the next day, it was where it was supposed to be delivered. It got there in great shape too. Everything worked out fine, and Jorge, the driver, was really good, flexible and very nice. Overall, Montway did an outstanding job and I would definitely use them again.

The first couple of times I used Montway, they were great. The last time I used them, I found it very difficult to understand the representatives. They were not English as a first language and were also very unresponsive and late in when they said they were going to deliver the vehicle. The only reason that I would consider using them again in short order is because the first few times were good. I'm going to see if this was just an anomaly.

The whole process was user friendly-from getting a quote and booking online to the delivery, which was quick, efficient and affordable. The process from start to finish was a little over a week. I would definitely recommend Montway Auto Transport to my friends and family.

I used too many transportation companies in the last 10 years, I used Montway for 3 times, they are really the best. I don’t shop anymore whenever I need a transportation company, I go directly to Montway. Best service, best communication, highly recommend them. A⭐️⭐️⭐️⭐️⭐️

It almost feels unbearable to wait until the last minute, but things went perfect and as smooth as possible. Loved the driver and how responsive he was. Highly recommended! Will use Montway in the future for my transportation needs. Service-oriented team.

The driver was really nice and showed up exactly when he said he would. It couldn't have gone any smoother. Plus, they gave me a discount for paying in cash to their driver. During the delivery, the driver told me to check everything out and make sure the vehicle looked satisfactory to me.

I was transporting my father's vehicle from Florida to New York. I googled and the reviews that I got on Montway sounded really good and they were nice when I first spoke with them about getting all the information. The rep took down all the information that I needed. At that time, I wasn't exactly sure of the day because I was still looking for a flight. When I gave him all my information, he just said, “Well, when you're ready, then just give a call.” I did that. Then when I told him the date that I was going to be there, he gave me an approximate and explained to me that I’d get a message saying when they would find a driver. I was impressed and I continued with them.

We had a Range Rover and then a Jeep Grand Cherokee shipped with Montway and these were on two different times. Everybody I had contact with was excellent, especially the drivers. I did an uncovered transport and made the drivers meet me somewhere because where I lived was not good for a big truck.

I went with Montway because of the price and service. The setup was pretty quick and the vehicle was fine when it was delivered.

Todd, the original salesperson, was a good guy 'cause I had to make a change to the pickup date and the car still got here before it was supposed to get here by three days. I was super impressed. Montway has a great transport service. Everything was exactly as stated, and the vehicle when delivered was perfect. Everything they have done has been great service. They delivered a Ferrari to me as well, and that car was unbelievable as well.

Setting up the transport with Montway was very easy. I called to ask about it. I got a quote sent back depending on the days that I chose. Then when I was ready, which was about a month later, I called and arranged the date. It was very simple and I really liked it. The reps not only helped me then, but they contacted me later to follow up and kept up with me until it was time for me to make the reservation. The quote was very accurate, and the car arrived perfectly on time right to my son's door. My son checked it. Everything was exactly the way it left.

I had a great experience with the courier driver. I got text messages about the status and everything went fine. Also, the final price was within $40 of the quote. The experience was quick, easy, and affordable with Montway.

I get a $50 discount every time I use Montway, but I usually have problems with them. I just had to give them one more chance but the last experience was very bad. I'm doing business with people out of state and most of the time, I pay these guys upfront so I'm trusting them with my money and taking a big risk. This last time, when Montway went out for me with South Carolina, the man was a senior citizen. He said he rescheduled his kids to pick him up and they left him all day Saturday until my time, five o'clock. He called in California and said, “Hey, you know the time when your driver’s gonna pick them up?” I had to call the driver and he didn't answer me till eight o'clock my time, saying, “Oh, I don't even have that no more ‘cause my truck broke down. We're getting someone else.”

They found a mover and they gave me a tentative date. The date ended up being the day before so they text me and showed up.

The transport went very well. The driver was communicative. I was impressed with him. He seemed like a real professional.

When I started talking to Montway and made the initial commitment to have the car hauled, it went very smoothly. It didn't take a long time and I felt comfortable about the whole thing. The driver who picked up the car was extraordinarily good too. There was very good communication and we got along fine. I drove home after he left, and I was here when he dropped it off. He did an excellent job and the car was fine. I was satisfied.

The driver notified me when he was leaving Florida and said he would call me two hours out, which he did. He then notified me 15 minutes before he arrived. He was congenial, very clean cut, and the way he handled himself and his ways, I could tell he was professional. Montway was great. They delivered the car right to my home, and I had absolutely no problem whatsoever. I used them a few years ago too.

Montway was the most convenient and the easiest. All the other ones wanted me to call in and do a bunch of other stuff that I didn't have time for. I just wanted to be done right away with my transport from Chicago to California. Customer service was fast and straightforward. The delivery was also fast and they communicated what time the car was gonna be there. It was actually there a little bit earlier. For the cost and how efficient they were, it was good. I probably could have gotten the service a little bit cheaper but it seemed like I would have had to jump through more hoops. Go for Montway. You could do your stuff online. They give you one quick phone call just to verify everything. They are efficient and have a good price. I would recommend it.

Setting up the transport was quick and easy. The rep I worked with was very professional. Also, the driver was very nice and friendly. He took care of my truck. There was a little bit of a language barrier but I was still able to understand him. It wasn't too bad. I was able to track the vehicle online and see where he was at. He arrived prior to me arriving and he was able to deliver to the drop-off point, which was a Toyota dealership where the truck was being repaired. He coordinated with them and turned the car in.

Montway's customer service was awesome. She was very informative about everything. She explained all the details of how it’d be done, the options of being able to get a discount, being able to pay with cash if the driver showed up, and it'd be a little extra if I had to pay with a card. She was very helpful. There was an update as the gentleman picked up the vehicle and was on his way. As he got closer, he let me know that he was gonna be a day behind because of the weather. It was expected, but he was very informative and he let me know exactly where he was at all times. That helped calm my nerves quite a bit as well.

The transport was from Missouri, Ozarks to Southern California, up around Los Angeles, and the communication was good. The cost was fine as well, but Montway wanted us to drive the car to a certain place that's 60 miles away from the Ozarks. We said, “Well, wait a minute. It's a pristine, antique car. Why are we driving it to you? You come 60 miles and get it.” That was the beginning. They also canceled three times. Once, they said the truck broke down and had it confused. They were gonna bring it on Wednesday then they called and said, “No, we'll be there on Friday.” On Friday, they called and said, “No. Our truck isn't working.” I don't know about the truck not working though. They may not have had a driver.

My experience with Montway was one of the most pleasant experiences and I've been traveling and moving my vehicles back and forth for quite a few years. They're excellent.

I picked a different transport service because they were a little cheaper than Montway, but they didn’t deliver on their promise, so I canceled it. Then I went with Montway. Setting up the transport was excellent. The driver was very good. He notified me when he was on his way out here. He was extremely careful about unloading my car. He took pictures of the car. There was no damage to our transport. It was a very smooth transaction.

Everybody was pleasant. The rep was very knowledgeable. The quote was super expensive but it was accurate. The courier was courteous.

My experience setting up the transport with Montway was very good, and what the rep quoted me initially was what it ended up costing for the actual transport. The driver called and told me when he would be picking up the car. He picked it up late on a Friday, which was 11:00 PM. But there was no traffic on the Key, which was good because it's very busy there. He then let me know that he'd be there sometime Monday evening, and that, again, was 11:00 PM.

Given Biden's reduced fuel cost, the quote was pretty good. Everything was done online and I didn't talk to a human until I got my car, but it wasn’t bad. The driver contacted me personally and I met him a few miles up the road. It worked out pretty good.

The driver wasn't very pleasant and my vehicle was dirty. He drove eight miles of gravel and had the windows down in the car in his trailer and filled it full of dust. Then he decided to rub the pain't saying that'd wash right up. Other than that, everything was good. It's not the guy’s fault that he decided to go gravel because the road was closed. He also told me that he had a big trailer and he couldn't go on city streets.

The set-up with Montway was really very easy and quick. The rep was very polite and the whole process went exceptionally well. They transported my car from Columbus, Ohio to Miramar, Florida and that took two or three days. The driver is bilingual and so am I so there was no problem communication-wise. I would highly recommend Montway's service. I was very pleased with everything. They delivered as they promised. The vehicle is without any dents or scrapes.

I got great service and a great price. Customer service was great too. The driver called me a few hours before he arrived at my place. When he was here, he called me again. I had an uncovered transport so my vehicle was covered in dead insects but it was fine. It just needed a good carwash.

I had shipped my car down to Florida with Montway. I flew into Florida and happened to talk to the driver when I was at the airport. He said he was in West Palm Beach. I told him I just landed at the airport and I was gonna take a taxi to where I was going. He said he would drop the car off at the short term parking. That was awesome. I was able to just walk over, get my car and off I went.

My car was picked up somewhere in Minneapolis. During the transport process, I called the drivers and they told me that they were a couple of hours away. They called me before they got there so everything was fine. They dropped off my car in front of the house in New York and it was okay.

Working with them was pretty good. The delivery time is very accurate. So, once I was available, the transporter had to come to pick the car up. But things took some time because the place I delivered to is in the city. Sometimes, they cannot park their truck into the city. At first, the driver asked me to go pick the car up. After some negotiation, he eventually drove my car to my place. But the description said the service is door-to-door, so by default, it should be door-to-door. I will refer Montway to my friends but I hope they can improve their service further.

Montway was very good. They showed up on time, they communicated, and prices were reasonable. I'm very happy. From California to Utah, the transport took three days to arrive. It was perfect.

I got the transport for someone and she got her car. As far as who I spoke with and the process, it's fine. She was satisfied with the delivery and it came earlier than she expected.

Everything went fine with Montway. They picked up the cars. I had friends of mine load them up. Morris did a good job. He brought them down. I was extremely pleased with how fast he got them here. He picked them up at like 2 o'clock in the afternoon. He left Virginia Beach, and he was here by 9 o'clock the next morning. There was no damage. Everything was good. He checked everything out. I'm very pleased. Montway did a good job.

The rep was very impersonal and gave me a feeling that I'm just another number. Communication started with the company itself but I got a phone number a couple of days later and it seemed like I was calling someone's personal phone. But being COVID, a lot of people work from home so I went forward with the move anyway. The driver showed up and the transport turned out to be not what I expected. It was a transport sort of trailer but with a pickup truck, not a commercial transport. I got a little suspicious about that and I called my insurance company saying, “Well, look. If they steal my vehicle, then what?” Then the insurance company just assured me it’s fully covered. Other than that, the price was what they said it was. My son said the vehicle arrived fine. The driver was very patient with his schedule and met him at a time and location convenient to him.

I was very pleased with the job they did. I understood the cost of the service. The car arrived sooner than I thought. They did exactly what they said they would do and the cost was very reasonable. I would happily use them again.

Everything with Montway went great. Their customer service was outstanding. They were outgoing and made me comfortable. My car was transported from Delaware to Colorado. It took a very short amount of time. I was expecting a whole week, but it took about three days. I trusted Montway and it was worth it. Do it, too. Trust the company.

uShip had a quote from Montway cheaper than Montway was giving to me. But I still went with the higher bid with Montway because it seemed like it was weird that uShip would have Montway do the shipment. When I called Montway, they gave me several talk. It was difficult because they gave me one price then gave me another price then they went back and gave me a higher price. They played too many games. It makes you not trust freight companies on how they charge you. But I was happy that the car was delivered nicely. That was perfect.

I called Montway and they gave me a quote right away. It was competitive, and I pulled the trigger based on that. I also did get another quote and it was in that same range. Montway was slightly less, but the key thing was they were very responsive. The pick-up point was on Fountain Valley, California, and the drop-off point was Altamonte Springs, Florida, and the service was good. It took a week, which was pretty quick. I was told that they would pick the car up within a certain time period, but they picked it up at the front of that time, which is just the way it can go.

Montway's price was competitive compared to other transporting companies, so I didn't have any complaints with it. The transporter was great too. He called me 45 minutes to an hour ahead of time and I was able to leave where I was at to meet him at my house. When I got there, he got the motorcycle unloaded. All I had to do was sign and get it inside the garage. I've used other companies in the past, and it hadn't gone as planned. Montway didn't have any problems with the pickup or the delivery, and they were informative the entire time, so I wouldn't have changed anything about it. It was quick service and they were friendly people. I get motorcycles transported all the time and I would definitely use this company again. They did an excellent job.

The experience with Montway was painless. I called the driver to set up where we would move the car because where my apartment was located was inconvenient for a truck to come down. The pick-up and drop-off was close to my apartment. We found a longer street that he could park on that was a quarter mile away and for the drop-off, we did the cross street outside of my apartment. It was very convenient. I had a great service and would definitely recommend them.

Montway's pricing is as competitive as anyone's. When I called Montway, I had told them what the car was. They seemed to understand what it is, just ‘cause there aren't many low cars. They did a good job but when the movers brought the truck, they brought the wrong size. Also, their truck was an 18-wheeler and they couldn't come into my driveway. So, I had to go to a shopping center and wait. Then when they got there, they couldn't get my vehicle on the truck. So I said, “Why did you bring a truck with that kind of a ramp, knowing that the car could not go up that ramp because it's a low-front end?” They didn't have an answer for that. So, they came back the next day with another truck.

The rep was very nice and professional. Things were better than what I expected during the transport. They had the move scheduled for one day and they said, “We have a driver open. Can we pick up your car on this date?” And I said, “Yes, sure.” And in an hour, he was there. Picked up the car and took off. And then way before we even got here, the car was already here. The vehicle was in excellent condition. Everything was the way I left it. I will use Montway again definitely.

Montway's price was better and they were easier to get ahold of on the phone. They were $100 cheaper than the other place. Their customer service was very good. I would use them again if I needed to. They let me know when the car was going to be here. I got email updates as far as where the car was, and they called me about an hour or so ahead of time before they were gonna arrive. The car arrived on time, and they brought it right to my driveway.

I used Montway to have my car delivered from Tampa to Ohio. The delivery took about a couple of days. The experience was good.

I recommend Montway. Everything was good. The rep was great.

They answered my questions. I asked difficult ones but they referred me to another representative and my questions were answered. The set up went very smoothly. The driver was flexible. We coordinate the pickup place. I got him to agree on a pick-up place and time and met him there.

I had a very good experience with Montway without knowing anything. I kind of panicked about having to move this car. I moved out of state and I was moving it to my state. I got online and looked up how to move a car. Then I found something about the best transporting service and Montway came up as one of the top 10. I also had a friend in the moving business and he said that's who he would use.

They gave a reasonable quote. The reps were great and the delivery was nice. The mover called and told me he was leaving Atlanta and the traffic was terrible. I sent the car back again 'cause it had some damage, but they had documented that. So they sent a guy on his way back to Miami. He picked it up and carried it back to Georgia. But they did pretty well. I would use Montway again.

This is the first time I've ever had a car bought online and had it shipped to me, so it was an interesting experience. I trusted the dealership’s recommendation on a shipping company but they dropped the ball and never picked the car up. I assumed it would be delivered on the day that they told me it would. I emailed and called them, and they said, “They never even picked the car up.” So, they just dropped the ball and didn't let me know.

It took a little longer for the reps to be able to get the actual pickup date, but once the car was picked up, everything went smooth. The driver did very well. It was a couple of cars, and they were fine when they arrived.

Montway did everything they promised with the exception of, on their website, they say they are going to provide me a bill of lading when they pick up the car and that was not the case. So, they either need to fix the website or they need to clarify exactly what that is. But other than that, as far as what was promised when I made the request to when they picked it up to when they delivered it, the service was excellent. There were a couple of phone calls and it was easy to get through and talk to them. So, that was all good.

They were great from start to finish from the moment they got booked. The driver was very communicative with the people he picked the car up from. Then when he got over here, he got it right off. The car is in good shape.

The young man was professional. I had a comedy show going on at the time, and he called me 40 minutes out. We met up perfectly on time. He helped me get the car off. And I can only give them a 10. It was very good.

Montway was pretty straightforward and the details were clear on what they were doing. The timeline was a little bit off, but we knew that the truck faced a lot of challenges for that. Also, they gave me a little bit of a discount because of that, which was nice. They kept me posted on where the vehicle was and they gave me a heads-up. I didn't have any challenges getting the car. It was in good condition.

I'll use Montway again. They were the third one that I contacted, and they were the first one to get back to me. They were reasonably priced. There were lower ones but the lower ones didn't guarantee a time and Montway did. The truck driver was awesome and couldn't have been nicer. He had to move four or five cars o get my little car ‘cause it was pretty well tucked in underneath. They watched it pretty good on the way here. He sat around and talked for a half hour because he had some cool other cars on there too that I looked at.

Efficient, friendly and they also kept me up-to-date on the status of my vehicle. It was in good shape. No one had rummaged through it. It was a excellent experience for me considering moving is traumatic enough. They took the ease of a stressful situation of moving my vehicle to a very pleasant experience.

Montway did a great job. The driver told me how much I needed down and how much it was gonna be when it was delivered. Then, he picked up the vehicle and delivered it in a timely fashion.

The experience was a lot smoother than I expected it to be. I didn't hear from Montway after they introduced me to the driver but the driver was cool. He gave me text message updates and the transport was quicker than they gave me the window for. Montway did their job. If they are vetting the drivers and they're all as good as the one that I got, then they're doing everything well.

I schedule my car and they say after a few days they will pick them up and they give a time and day but it didn't happen and I received a another mail that it will schedule it another day. Again I've waited but it almost 2 weeks. Just the same. Email. Nothing happen and they also get a down payment even though it says that will get the money after the car is delivered. It's a waste of time. It feels like a scam.

using them. They took my jeep from N.Y. to CA.

My car broke down in the middle of nowhere in Texas. After 3 days of calling around trying to find someone to service it, I gave up and decided to ship my car home. They picked my car up within 24 hours. They were in constant contact with pricing, confirmation, delivery. They followed up all along the way. I couldn’t suggest anything that needed improvement. Excellent service on every level.

Montway is awesome. Whoever they've contracted with was fantastic. I didn't know if I was gonna get the car when I needed it but it turned out that the driver picked it up early and delivered it early too. He was in touch with me 24/7. Everything was perfect from start to finish and I couldn’t have possibly been happier.

Everybody worked around my schedule really well. It was an easy pick-up and the driver was very friendly and helpful. Any time I called, the day before pick-up or drop-off or when I was on the plane, they would pick up the phone and I could get in contact with them instantly at any time I needed an update. Also, the price was good. I couldn't have asked for a better service.

Montway's customer service was good. Whenever I called, they answered what I was asking. It took a little bit to finally get someone to pick up the vehicle but then, I got the vehicle before I thought I would get it. The transport was fast.

Montway did a great job. The driver in particular was wonderful. He did terrific care about the car and represented Montway extraordinarily well. He's the kind of guy I would want working for me. I told him to make sure he met with Brian on the delivery end, who owns the place that I had it dropped off to, so that he can introduce themselves for any work that they may need.

The driver was good. However, I kind of thought he was stealing my car because he didn’t give me any paperwork. He came over and asked me to give him the keys. I did and he drove away. But the car showed up as promised. I was talking to this guy over the phone for 20 days. Montway uses independent truckers. It sounded like this guy came up to California with a truck and was simply going back with a car to keep them going back empty or maybe several cars. But it worked out fine and I was happy.

Montway had some pretty good reviews on Yelp, so I reached out to them. I had originally got online and did the price quote and the website spit me out a price. Then I called the representative and I purposely did not tell him that price to see if the price he would give me would be the same price that would be online, and it wasn't. So, I had to tell him, "Hey, well, your website says this." He backpedaled and ended up giving me that price.

I needed to send a car to my son at school and Montway was highly rated on the internet, so I used them. The driver was fine and very quick.

The driver provided a timeframe that he'd be there. He was here at that time and kept checking with me. He loaded the car and drove it 2,500 miles from Ohio to Colorado. He ended up delivering it on the day and the time that he said he would. It was a very smooth experience. Montway does a nice job of following up and providing you a lot of detailed information on transport.

It was excellent with Montway. On the phone, even though they have an accent, I still clearly understood them completely. Another thing that stood out to me was this was my first time requesting a service like that, and they knew that I'm a woman, but they didn't try to push me. They weren't manipulative. They didn't increase the price later on. Everything was 100% smooth from beginning to end. I felt so comfortable with everything and they explained everything as well. There were no unexpected changes. I would tell others to go for Montway. They’ll be happy with their decision.

Montway was pretty flexible, quick, and inexpensive. They got great communication, kept me up to speed and coordination as to the estimated time of arrival, and the car got here safe and sound. The cost of the service was well worth my money. I would highly recommend Montway.

The service was excellent overall. In the end when I paid the amount to the driver at delivery, I didn't get any receipt. Montway says, Driver needs to give it, Driver says it is how Montway's app works, he doesn't have any other means to generate receipt. That was not good. Please fix your app to generate a receipt for the final remaining payment and send it out to the Customer at delivery.

This is the second time that I've used Montway. My children live out in Southern California and I live in upstate New York so I had them take a Dodge Challenger out there for me. I also had them bring it back. The people that helped set everything up were fantastic. It was painless on my end. The driver was a very nice, young fellow but he couldn't speak very much English. But somebody else called me after he showed up to make sure that they showed up and gave me a phone number to make sure it was the right drive. That was helpful.

I liked Montway's price and schedule. The driver was very punctual and kept in touch with me via cell phone. He let me know very well where he was at at all times. I decided jointly on where to drop it off because I live on a dead-end road that was very muddy at times. He had a full-size semi transport truck. He could have gotten through, but he had to back up on a muddy road for about a mile to get around. So, we just met at a local gas station off the interstate. He dropped it off there. Overall, Montway was very professional and quick. The quote was accurate for the final price. There was no adjustment on it. It’s a very competitive quote.

It’s very good service overall. The transport was fast and it came very well. It was supposed to arrive in three days, but it came in two days. Everything was okay when the car was delivered.

Folks on phone from initial call were professional and very helpful. Details were explained thoroughly. I paid entire amount at pick up at my choice. I did not want my receiving agent to "mess with payment". Max the driver was professional, knowledgeable and helpful at pick up and per my receiver on delivery.

Car picked up delivered on time. Dispatch and driver kept us informed of pickup and delivery. The drivers were courteous and customer service was excellent. Estimated cost was right on the amount. I highly recommend Montway. We shipped two cars at different times. Both were good.

The reservation process was fast and value outstanding compared to other transport companies we contacted. Great communication throughout the entire process. Mike and Mike were very easy to work with and delivered my vehicle as expected. I will absolutely use use them again!

My car was delivered, quite dirty, but with no marks or scuffs of any kind. The driver was a highly experienced professional with over 20 years of car hauling experience. His communications were quite good and I would say this was one of those 10 out of 10 experiences.

This was a last minute booking and I was nervous to ship my car. Car was picked up quickly and delivered within the communicated window. Driver was very nice and took good care of the car. Will definitely use them again.

Yes great experience. And I have referred a few friends who will be transporting their kids’ cars back home in May! The customer service of the driver was 100%. He carefully loaded our car. Gave specific directions and his cell phone number as well to keep in touch. We arranged a proper meeting place for pick up and delivery which worked well for loading and unloading.

Montway's service was good and the price was much better than anyone else I had checked out. They came, picked up the car, and dropped it off after a few days. So, I was satisfied. The driver called me on the phone in the morning. The only issue we had was because he had a huge truck, he couldn't get into the street. I had to take the car out somewhere where it was a big enough parking lot for him to maneuver, but he communicated all that with me over the phone.

All was good with the customer service rep. I was able to get an answer as soon as I needed it and everybody was friendly. The quote was fairly good. It was probably the cheapest, which was another reason why we went with them. There was another company that was just a little cheaper but I was a little apprehensive because they didn't have the best reviews. So, Montway seems to be the best one. The driver was delayed by a couple of hours. He was supposed to deliver the car the day prior but he was prompt about sending us a message and letting us know that he would be there the next day early in the morning. So, everything was smooth and easy. My parents received it in their home. The delivery person dropped it off and received the cash payment. It was nothing where it was a hassle.

I was very satisfied about what Montway did when I tried it the first time that I used their service three times. The rep and I communicated by email and everything was great. They were very comprehensive. The driver was nice too. Delivery took five days and it was on time. The only issue I got was I was specific on door-to-door service, but when I asked them to drop off my car, they could not. When I asked them to pick up my car to Hollywood Hills next to my door, it was not possible as well. I had to figure out how to manage with a different driver to drive me to the car. I live in Hollywood Hills and no trucks could come to me. I had to go down the hill and walk back.

The person who gave me my new used car was very nice. Car came dirty but what do you expect when it was hauled outside in the weather which was the cheaper way to get the car to EL Paso Texas from Florida.

I used Montway once before and everything went great. I had their phone number and I called them directly the second time I needed their service. The guy that set up the transport for me was Vadim and he was great. I was an auto dealer so I've shipped thousands of cars. Since I haven't been an auto dealer, this is my second time shipping a car. Montway was awesome and the guy that delivered the car was really good. For trucking, they're usually abrupt people and get what you want when you want it, and you don't get it on time. There's always something but I didn't find that with Montway. That was why I called them a second time and I had used them again.

I contacted and spoke with three different companies. Everyone knew the car that I was transporting and no one suggested that I would need a trailer with low ground clearance on it. I got pricing for an enclosed, and then the woman from Montway said they would recommend doing it enclosed. She explained why and it made sense. She was the most helpful and was patient with me. I was very pleased. I would recommend Montway in a heartbeat.

Montway's people were good. But one of the initial drivers who would pick up the car bailed out. But Montway found somebody within 24 hours to pick up the car and it was delayed by one or two days. But I felt so good that they were on top of it that I didn't let it bother me. I would use Montway again.

Montway is one of the most responsive companies and they got back to me fast. Their customer service was quite personable. The rep I was in contact with was very helpful in answering questions. Pickup and delivery went pretty well. The quote we got was pretty good given the positive experience I had as a customer.

My experience with Montway was excellent. I had a 1941 shipped from CA to NJ without any problems. I did not have a deadline to meet and it took about a week to get a driver and it was delivered without any issues in about 5 days.

I had a very pleasant experience with Montway. They were really easy to work with. The driver was here at 8 o'clock in the morning just like he told me he would, and pulled up in front of the house. We unloaded it and we rolled it in the driveway and to the back of my house. They weren't the cheapest but I was happy with them. I would use Montway again.

I moved from Maryland to Arizona and got my two cars transported by Montway. That took three days and the service was pretty good. The driver texted and called then we set up a place for him to meet because it was just too tight to come into the neighborhood to drop the cars off. The driver was pretty good. The only thing was the cars were really dirty when we got them. There was a car that was over the top of ours that leaked oil down the front. But we cleaned the cars and everything came off with no harm to the paint.

Montway had good communication. Everything was done as explained. The car was picked up and delivered timely. The driver kept us updated. The quote was exactly what they told me it was gonna be and because I had all the year, make, and model, they gave me a discount. Everything kinda worked out. So, it was a great experience.

Everything was good. I called a couple of times, found out where the car was and when it was coming. A guy came here and dropped off my car. He helped us unload it. It was in one piece, so I was happy. It was also here in a timely fashion and I was surprised how fast it got here. I'll use Montway again. They are the most dependable transport company. They even delivered a car for my friend in Hawaii.

I deal with Paul and he's an outstanding gentleman. He takes care of me every time and makes sure that my needs are met. I can contact him by phone and text message. He is always friendly and takes the time to figure out what's going on and what I need done. But some of the drivers have been really bad. had one driver wreck one of my cars. And then I had another driver deliver a car to the customer, and the vehicle was damaged by the driver. And he tried to pay my customer 300 bucks to make it go away when there was over $2,000 worth of damage. can't even get in touch with the driver and company right now because they're dodging my phone calls ‘cause they need to pay the bill to have this car repaired. I'm about to lose the deal and the customer wants to return the car which is going to cost me $87,000. But as far as Montway themselves, they're friggin’ spectacular.

I had a very good experience. They picked up the vehicle from home, and they delivered it to our apartment at Florida. The timeliness, the appointment they gave, the delivery time, everything was positive.

Everything was alright and the driver got there on time.

They were efficient and professional. They got the car to where I had it had to go. But they had to wait till their trailer was filled and I thought the car was gonna get there a little earlier. I had to call them to find out when the car was gonna be there. Initially, it was supposed to be there on a Tuesday or Wednesday. It didn't get there till a week later. Other than that, it was a very good experience. I'd use them again.

I would recommend Montway for moving or having your car moved in different states as the overall process was quick, convenient, and the persons that I was in contact with were very reliable. Pickup was at Jersey, drop-off was California. I was told it would take 10 to 12 days, but it ended up taking only five days. The driver was quick. He called us two hours before he said he would get there. And as soon as he did, he started unloading, and moved the car to our driveway. The car got a bit dirty, like dust on it. But condition-wise, it was fine.

I was very pleased with Montway. The gentleman that picked up my car was amazing. I originally started out with Sherpa, and they quoted me a price. I kept asking if they were going to keep it, and they said, “Oh, yeah. It's locked in.” Then when it came to where I had to move, they shot up the price. I said, “Well, no. You didn't say that.” They said, “Oh, yeah. It’s all down the email.” Everything was a big deal. I was trying to move at the time. It was extremely irritating.

We were in Marco Island in Florida and I had my Infiniti Q80 shipped back instead of driving. Montway gave me a fair quote and it was fine. I did an uncovered transport. They contacted me ahead of time then they called when the guy was on his way for the delivery. They brought the car right to my house. They did a great job.

Working with Montway was very good. I moved from Austin to Virginia and they were very efficient. They did a great job. They transported the car very quickly. The car came early which saved me a lot of money because the car rental is very expensive. The driver was professional and a very nice guy. He came with the car here. The other second half of the payment was in the form of a cashier's check and I forgot the check at home and he waited with the car for a few minutes until I got the check. He wasn't angry and he was also communicating with me on his cellphone about when was he coming. He called me an hour early and then another phone call 15 minutes prior to arrival. It was my first time to use Montway and definitely, I would consider it if we move again.

Montway is consistent. I just know the car will get here. Our recent transport was fine. The driver came right on time. But we had a bad experience with a rep who didn't want to honor the price. That was a $20 difference. But other than that, it was okay. Use Montway.

Their quote was very competitive. Their online service was really good. My car was delivered on the date that I want it delivered, so it was pretty good.

The reps at Montway are awesome people and the driver was nice. They called me to let me know they were ready for my car and they took it up to my grandson in about four days.

Setting up with Montway's rep was convenient. I was able to do everything easily. The transport took two to three days and the car was picked up in Naperville, Illinois and dropped off in Austin, Texas. Most of the interaction was through phone calls and texts. The driver called me in the morning and told me that would drop off at so and so time. I came out and, when he dropped off, I was there to inspect the vehicle and he showed me whatever he felt was important. Everything looked good for both of us, and he handed over the keys.

The problem I had with Montway was they couldn't get me a driver. It was so frustrating. We had to cancel our flight. Then they came through anyway. I had waited the next week before we could go home. Then the driver didn't speak English. It was a little hard. My Russian wasn't very good. But he drove in and picked it up. He did a good job and did what he was supposed to. Everything was perfect.

My daughter and her fiance hired some company to transport their car and they were told it was going to be like $1,300. But when the car got here, there were a lot of hidden charges and they wound up paying $1,700. It was a nightmare. My biggest thing was I wanted to make sure that whatever price I was quoted was my final price so I know how to budget for this and I was not getting swindled. Montway was wonderful the whole time. I made sure that all the reviews that I read were up to par.

From the time I contacted them, it was blistering fast. Two days later, they had the car picked up and the next day, they had it delivered. Communication with the driver was great. He let me know when he was half a day out. And then he pinged me when he was half an hour out and he arrived when he said he would. The experience was very pleasant. From the communication, to the quote, to how quickly they did it, they couldn't have done better.

Everything was great. I was gonna get something else shipped if I needed to and it'll be through Montway.

I had a truck moved from Orlando to Mobile, Alabama and the transport took four days. The driver was perfect and had great communication.

They were fantastic and were easily reachable for follow-up questions. They were on time. Pick up and delivery were easy. The driver brought it right to where I was and it was in a home in Atlanta. He pulled up right near my house to pick up in Colorado. I was really happy with them. It was one very unstressful thing in the middle of a stressful move.

I had an Acura MDX and a Miata that needed to be shipped coast-to-coast from Maryland to California. I did an uncovered transport with Montway and everything was great. The drivers gave a warning the day before they arrived then they called me when they were getting close. The cost of the service was reasonable.

Montway Auto Transport looked reliable, so I selected them. I used their service three times. They performed very professionally. The first time, it took two days. The second time, they just took one day. They picked up the car in the morning and delivered at night. And for the last time, it took two days. I'll recommend Montway to others.

Montway was very quick in the response, like getting the estimate to ship the car. They were super fast and nice. They were eager to help me out. Also, they were very, very reasonably priced for a lot of other companies that I called. They sent me real time email and text message updates on the transport. It was all very quick. They picked it up on the 23rd of March and they got here on the 28th of March.

The gentleman from Montway worked around my time so that I could be there when the car was delivered. So, that was good. Also, Montway is a lot cheaper than the other transport companies. Setting everything up was not a problem. They just sent me the email about when they could do the service and I agreed. Then they told me when it was coming. When the driver was close, he was behind a day, which was all right. He told me about it and the next day I was going to be busy, so he went and delivered the other cars before he came back to me, so that he can do it on my time. So, he was pretty good about the whole thing. The car came in good shape, too. There were no scratches or dents. I always stick with Montway. I've had like four cars delivered with Montway. They're the quickest and the cheapest.

On Montway's website, they have an excellent frequently asked questions tutorial thing about how the process works. Also, Montway was on the ball. My experience was very smooth.

Montway sounded good to me. The drivers came the day that they said and picked up the car. It was here in record time and even beat us here. I was very impressed. Everything went smooth as can be and I would definitely recommend them.

Using them was excellent. They have great customer service. Everything was like the way they explained. My expectations were surpassed. I'm happy and I wish that all the transport companies are like Montway.

Montway exceeded my expectations. From the second I made the first call till we were all set, it took about 45 minutes. They picked up my car the next day, which was at a car dealership. Then it arrived at my home, which was 700 miles away, the next afternoon. It was the best transporting. The car was in great shape. The driver was a delightfully nice man. He dropped the car off right as he said he was going to. I was blown away when the car arrived in my driveway on Saturday. I couldn’t say enough good things about this experience.

Working with them was quick and simple. The vehicle got inspected when it got picked up and when it got to the drop-off spot too. The quality of service was perfect and it was at the perfect price.