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Montway Auto Transport Reviews

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About Montway Auto Transport

Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Visit www.montway.com
Pros
  • No upfront payments
  • 24/7 sales and support
  • Free insurance coverage
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Must contact for tracking info
  • Terminal-to-terminal transport not offered

Montway Auto Transport Reviews

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    How do I know I can trust these reviews about Montway Auto Transport?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 18 Reviews 3035 - 3235
    Verified purchase
    Staff

    Reviewed July 24, 2022

    The driver was good and professional. He knew exactly what to do and he even had the vehicle delivered ahead of time. I'd tell others they should consider Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Jessica. We appreciate your feedback on the carrier and recommendation.

    Verified purchase
    PriceStaff

    Reviewed July 23, 2022

    The driver was very polite and thorough. He went over the vehicles, took pictures, then loaded the vehicles, and within four days, they were delivered to Jefferson City as per instructions. Everything went smooth, and the person who received the vehicles on the other end said that the driver was very professional. Overall, the car transport was the best part of our move. We were very satisfied, and we'd give Montway a good recommendation. Their quote was pretty reasonable too. We talked to another company previously, and the guy wasn't able to perform. We did a search for companies in and around the Portland, Oregon area and found this company.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you, Bill and Pamela, for sharing your experience with Montway.

    Verified purchase
    PriceStaff

    Reviewed July 23, 2022

    Everything went smoothly. Easy pick-up, easy drop-off. The driver was a very kind guy who was easy to talk to and always available. The cost was good. Go ahead and get Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Taaha. We are pleased to hear about your experience. Thank you for your review.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed July 23, 2022

    The reps were very much on time and helpful in terms of explaining everything. I really like their approach. The quote that they initially said and the final price were almost inline. The one part I really like is that there was no last moment changes or surprise billing. The delivery went very fast. They initially quoted for almost 8 days but they came before the scheduled date. The communication was very appropriate. Everything went well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Siva. Thank you for your review. We are pleased to hear everything went well.

    Verified purchase
    Price

    Reviewed July 23, 2022

    The quote was a little steep. But Montway put three cars in there, and they’re making $4,000. There was a brand-new Lamborghini in there, a brand-new Porsche, and my Corvette. But overall, the experience was awesome. I would use Montway again in a heartbeat.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Danny. Thank you for your review. We look forward to assisting you in the future.

    Verified purchase
    Staff

    Reviewed July 23, 2022

    The person who came was very experienced. He provided me all the details. He took all the snapshot of my vehicle, where was some scratches, all the minor details. When he hand over to the car over here, it was excellent in that situation. So I was very happy with the way Montway have provided me the service. It was excellent and out of my expectation.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Ganesh. Thank you for your review. We are pleased to hear about your experience.

    Verified purchase
    Staff

    Reviewed July 22, 2022

    Everything went as planned. I Had a BMW shipped from Charlestown SC to Maryland. No problems. Car was delivered safely. I would recommend using Montway. Once the driver was assigned he kept in touch on when he was picking the car up and when it would be delivered to my house in Maryland.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Michael.

    Verified purchase
    PricePunctuality & Speed

    Reviewed July 22, 2022

    Pickup crew was on time. Carefully loaded my Volvo into the trailer. It arrived home quickly and in great shape. Thank you! I highly recommend Montway to anyone in need of shipping a vehicle. For less money the vehicle can be placed on an open car carrier. But I prefer the safety of an enclosed box trailer.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Paul. We are pleased to hear about your experience. Thank you for your recommendation.

    Verified purchase
    Tech

    Reviewed July 22, 2022

    My experience from beginning to end was pretty easy and they ended up being faster than they expected. The car came back in one piece and everything was good. I'd tell others to stop researching and go with Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Bryan.

    Verified purchase
    Staff

    Reviewed July 22, 2022

    My route was OH - CA and car was picked up within the 3 day window as stated and was delivered on time as expected. Excellent driver (Urban), easy to work with and navigate the pickup/delivery process. We stayed in contact throughout the process to make sure everything was going as planned. I would definitely recommend this driver for anyone moving out West!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Nadia. Thank you for sharing your experience with Montway. We appreciate your feedback and recommendation.

    Verified purchase
    Staff

    Reviewed July 22, 2022

    After being contacted by a billion carriers, we selected Montway. Driver was amazing and so easy to work with. I would use them again in a heartbeat! The driver even helped my daughter upon arrival. Super easy from beginning to end of the transport.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Janie. We are pleased to hear about your experience. Thank you for your business.

    Verified purchase
    PricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed July 22, 2022

    Awesome job, great price and a day ahead of schedule. Sarasota, FL. To Las Vegas Nevada enclosed trailer. Montway was honest with their quote for pickup and not just saying yes to get the job. I will definitely use and recommend to all.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Eric.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 22, 2022

    I had immediate success with Montway. I was very pleased with the way the customer service rep handled my situation. Their quote was on the expensive end but the quality of service was much better too. So, it was reasonable. Delivery went very smoothly.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Savannah.

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedOnline & AppStaff

    Reviewed July 22, 2022

    Everybody at Montway was friendly. They explained to me everything that was gonna happen and who was going to be contacting me next. They even told me about downloading the app and I could track my vehicle. The app was pretty cool. It showed if the car was at the port or was en route. Also, the delivery was pretty quick. The cost was well worth it and I've recommended them to friends. My ex-co-worker is moving to California and I told him about Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Stephen. Thank you for your review. We are pleased to hear about your experience and appreciate your recommendation.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2022

    The communication was sufficient. The car got picked up from my parents. They dealt with the driver on the front end, and I dealt with him on the back end. But it was good overall.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Shawn.

    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed July 22, 2022

    I used the chat function after I initially made the reservation on the website, and everybody was great. The driver showed up on time and got the cars in the truck loaded on time. He got here to Utah a day early than what I was told. So that was really good. He was a super nice guy too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Joe. Thank you for your review.

    Verified purchase
    Customer ServiceBillingTimeliness

    Reviewed July 21, 2022

    Motorcycle being shipped from Idaho to Massachusetts. Supposed to be picked up around June 27th. Has not been picked up yet. Have made multiple calls regarding status and no one seems to know what's happening? Very confusing. Was promised return call weeks ago and have had no response. The money for the shipping has already been taken from my credit card.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback. We apologize for the inconvenience, Joseph. Motorcycles are a very delicate item to ship. So we always want to make sure we are using the proper provider with the right equipment. Unfortunately, due to availability issues on your unique route, our provider is unable to provide service at this time. We have emailed you with additional details. We appreciate your understanding and apologize again for the inconvenience.

    Verified purchase
    PriceRates

    Reviewed July 21, 2022

    Montway's price was reasonable compared to competitors. The pickup was in Massachusetts, and the drop-off was in San Diego. It was eight days. They told me when they would pick the car up and drop it off, and both happened. They said they would be there in this window. The day of, they said it would be that window, but couldn't tell me when. They gave me a heads-up 30 minutes ahead of time when they were coming. So, it went well. I've shipped a lot of cars, and this one was the best experience all around. You should give Montway a look.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Michael. Thank you for your review and for suggesting Montway to others.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 21, 2022

    I did everything online and everything was very straightforward. We just talked one time and they have scheduled my shipment. When I received my schedule and I asked them some questions by chat. Their customer service was over my expectation. The delivery was four to five hours after what the driver told me he was gonna come to my city but overall, it was good and they gave me my car at home. I was very happy about my shipment.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Mahzad. Thank you for sharing your experience with Montway.

    Verified purchase
    PriceStaffRates

    Reviewed July 21, 2022

    The person I spoke to guaranteed me the price when I locked it in and they stuck to their word. There was no change and I was very happy. When my daughter picked up the car, she was very happy. It was one of the best pick up and drop off I had. The driver was very friendly and helpful. He almost made it seem like I've known him for a while.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Winston. We are pleased to hear about your experience. Thank you for your feedback.

    Verified purchase
    Staff

    Reviewed July 21, 2022

    Pick-up and delivery went smoothly. They are the only ones we will be using from this point on. The rep was an awesome person. He made sure to come by and make sure everything was satisfactory.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Sheila. Thank you for your review.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 21, 2022

    The experience was good except Montway didn't tell me that there was a plus or minus five days on pickup, which didn't work out for me. They didn't tell me that the dates could fluctuate. So I called them back once I understood that, which screwed me up. You can have an exact day, you just have to pay a fair amount more money for it. So, I said that I would pay the money because I needed it. The quote was accurate the second time, once we understood that it costs more money to lock in a specific date. If they had just told me that up front, I would have paid them the extra money and locked it in right away. But once I understood, the service was fine. The reps got the information and they were good.

    The vehicle was picked up on a Friday and delivered on a Tuesday. It was quick. The reps called me that they were gonna drop the vehicle off and I mentioned a few places. They said they were running late so we had to pick it up at midnight. If I had been a woman alone, I wouldn't have done it. We met at an easy place for a big rig to get into. It was a big parking lot at a closed strip mall.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Karen. Thank you for your feedback. We apologize if were not informed of our estimated days for pickup and transport.

    Verified purchase

    Reviewed July 20, 2022

    Montway had good reviews while everybody else was irresponsible. I tried Montway and had them transport my car from Los Angeles to South Carolina. Everything was good and I liked it. Go with Montway because they're responsible.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Norma. Thank you for choosing Montway to assist with your auto transport. We appreciate your feedback and recommendation.

    Verified purchase
    Staff

    Reviewed July 20, 2022

    They did a very good job. Pickup and delivery were done efficiently. The truck drivers were very communicative. On this last move, the transport company was a little bit less communicative but Montway was very responsive in terms of getting me in touch with the dispatcher.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Brian.

    Verified purchase
    PriceStaff

    Reviewed July 20, 2022

    The car’s pickup was supposed to be two days before we were leaving from Ohio but a driver was unavailable and something happened with the driver. We went for our flight and we had to give the keys to somebody else to take care of that and share the key to the driver, as well as take care of the car till the driver comes and take the car. But there are no issues on my end. Things happen. Cost-wise, there might be some cheaper options available but I saw the positive reviews for Montway. And in some of the reviews, I saw that if you're going for any cheaper options, there are a lot of caveats and you wouldn't be able to track your car. So that is a reason I still chose Montway.

    The reps mentioned that they were going to deliver the car within 7 to 10 days but the car was there within three days. It was way earlier than I was expecting so that was a surprise for me. It was an issue for me because I work from home and the driver came close to my home. I told my colleague that I was going to take a leave for 15 minutes. Everything was over within 15 minutes. I came with my car and it was without any scratches.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Naresh. Thank you for choosing Montway to assist with your auto transport. We apologize for the inconvenience and appreciate your understanding.

    Verified purchase
    Customer Service

    Reviewed July 20, 2022

    Everything was done timely. They picked up the car and delivered it when they said they would. The only thing was I moved two cars. For one of the cars, I told them it could not be picked up before a certain date. Then, they called me with the intention to pick it up before that date and that resulted in the car not being shipped for a little bit longer. But it didn't really matter to me, I had two cars.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Ronda. Thank you for your feedback.

    Verified purchase

    Reviewed July 20, 2022

    In the middle of the transport, they lost touch. But in the end, they did inform when they were going to delivery. The picking up and the dropping time were good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Bitosh. Thank you for your review.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 19, 2022

    Within 36 hours of the initial contact with Montway, I was able to get a transport scheduled and that went very smoothly. After which there was direct contact with the driver when the date got a little closer. Communication was via text message and cell phone. They were professional and didn't seem to have any trouble locating either the pickup or drop-off location. Everything went like clockwork and the quote was exactly as predicted. I'm highly satisfied and I would be happy to recommend Montway to anyone in the future.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Shawn. Thank you for your feedback. We are thrilled to hear you were highly satisfied and appreciate your feedback.

    Verified purchase

    Reviewed July 19, 2022

    Everything was convenient. Montway picked up my bike professionally, on time, and delivered it with no scratch.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Khoa. Thank you for your review.

    Verified purchase
    Customer ServicePriceRates

    Reviewed July 19, 2022

    They gave all responses and all answers I had asked for. When I was making the booking, they gave me the date and time that they would approach me. They did their best job. They did what they were supposed to. Compared to the others I had, they were pretty expensive. So Montway had nominal rates.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Aju. Thank you for choosing Montway to assist with your auto transport. We appreciate your feedback.

    Verified purchase
    Price

    Reviewed July 19, 2022

    Montway is a decent broker to use for shipping your car across country. They came, picked up my car and brought it to where I wanted it to be. The car arrived in one piece without any issues. It was that simple. Having a guaranteed pickup time without having to charge extra would be nice though.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Benjamin. We appreciate your review and value your feedback.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 19, 2022

    The reps were super helpful. They quickly took care of whatever I was looking for and got it set up. They called me when it was the time to actually move the vehicle and gave me an alternative for an enclosed transport for a good deal. So, I opted for it.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Gary.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2022

    The reps were responsible for all my questions or whenever I had a question or if I called them, they were responsive. They gave me the information that was needed. They handled it very well. The driver was good and I did not expect that. They gave clear directions on where to come and where to pick up. Everything was good and they delivered beforehand.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Venkata. We are pleased to hear about your experience with Montway.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2022

    The communication went well. It was very nice. The driver stayed in contact when he reached my area and the truck was delivered on time. It was an excellent experience with Montway and I'd recommend them to anybody.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Scott. Thank you for your feedback. We are pleased to hear about your experience and appreciate your recommendation.

    Verified purchase
    Customer Service

    Reviewed July 18, 2022

    The pickup and delivery were pretty smooth and that took a week. There's there wasn't a lot of communication but there wasn't a lot needed. Overall, the service was good. Montway did their job and got my car to where I needed it to go. I will do it again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Jeffrey. We appreciate your feedback and look forward to assisting you in the future.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed July 18, 2022

    I used Montway before. I originally chose them based on the reviews and the reputation that I read about. They're friendly and they provide secure and quick service. I used them again and I ordered multiple trips. They've all been wonderful. I had a pick-up from Maryland to here and one from Virginia to here. It was good timing and was quick. The drivers communicated very well with me. When the cars came, everything was as described. Pricing was aggressive but everything was fine.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Jimmy. We are pleased to hear you're a returning customer and appreciate your business.

    Verified purchase
    Price

    Reviewed July 17, 2022

    I transported a Gold Wing motorcycle from New York to Florida for relocation and the quality and the service were very good. I'd recommend Montway but the only thing is, I don't know if anybody would use them for that because it was very expensive.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Joseph. Thank you for your review. We appreciate your recommendation and business.

    Verified purchase
    PriceRates

    Reviewed July 17, 2022

    The price was fair and Montway was able to accommodate the dates when I wanted my cars to be picked up. I like the way they shipped. My vehicles were safe and they did their best to deliver them on time. They did a great job. I was happy with it. People should go with them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Grace. Thank you for your review.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 17, 2022

    The setting of the transport was a very easy process. Montway maintains communication from pickup all the way to delivery. The rep was available at all times and he would answer texts or phone calls. He was very accessible. They also made sure that I had all my concerns addressed. The transport was from Newark, New Jersey, to Tempe, Arizona. This took approximately two weeks. It was a very good experience and I want to thank Montway for their service. I would definitely recommend them to other people looking for auto transportation.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Edgar. We appreciate your feedback and recommendation.

    Verified purchase
    PriceRatesFollow-ThroughSales Tactics

    Reviewed July 16, 2022

    Easy process, without any hard sell. My car was picked up and delivered as promised. Montway was the only company I spoke with that offered a guaranteed pickup date, rather than a window of days, for a slightly higher price, but well worth it in my humble opinion.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Karen. We are pleased to hear about your experience and thank you for your review.

    Verified purchase
    Customer ServiceStaffBillingFollow-Through

    Reviewed July 16, 2022

    I placed the order and immediately, the driver picked it up. As promised, Montway delivered it on the spot and on the delivery time. There were no hiccups on the payment so it was smooth and everything was taken care of by their team. It was an awesome job. It was a professional team and I appreciate their work. It was a positive response.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Phani. Thank you for your review.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 16, 2022

    We did a car transport from California to Texas through Montway and everything was great. It was just very expensive. Also, you give dates and the drivers try to come a week early. That kind of threw us off so it had to be rescheduled. That aside, the delivery was fine because it was back home to our house. That was easier. I've recommended Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Terry. Thank you for choosing Montway to assist with your auto transport. We apologize for any inconvenience the rescheduling may have caused. We appreciate your feedback and recommendation.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 16, 2022

    The reps from Montway told me everything going and the transport would be tracked along the way. And the driver was to be notified if there were any delays on his end that he had to tell me. The driver was very good, fast, efficient and super polite. We were told when the vehicle was going to be here and it got here earlier. They said if that would be a problem, then they could figure something out. But it wasn’t a problem. The vehicle arrived as when it left. My daughter took pictures as well as the driver when they were there and compared them. Then, he took a bunch of pictures at delivery to make sure that there were no issues that we both could see. We both walked around. I called Montway a couple times just to see what was going on and they either got right back to me or emailed me with my issue. I was very pleased and I would definitely use them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Debbie. Thank you for your review and we look forward to assisting you in the future.

    Verified purchase
    Staff

    Reviewed July 15, 2022

    From booking, to pick-up, to transport and delivery, Montway did a great job. I needed to change a few things after the initial booking and everything was handled seamlessly. It was also easy to connect with the driver transporting the vehicle via texts. This was my first time using Montway and I will use them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi John. We are pleased to hear about your experience. Thank you for your business and we look forward to assisting you in the future.

    Verified purchase
    Customer ServicePrice

    Reviewed July 15, 2022

    Montway is very good and the delivery was fine. The truck was an oversized truck for the size of the neighborhood it was in. I called them up and readjusted everything. It worked out fine. I was always able to talk to somebody and the cost is very reasonable.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you, Anthony, for your review.

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed July 15, 2022

    I’ve never transported by vehicle so I was nervous about it but from the individual driver communicating with me, to the pickup, to the drop off and security, everything was perfect. We did everything by phone and email but I didn’t think I had the portal. The rep showed it to me the portal when they picked up. She was taking pictures of the car before they loaded it. Montway was easy to use and I was comfortable with my car going through the service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Sarah. Thank you for choosing Montway to assist in your auto transport. We appreciate your feedback and business.

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed July 15, 2022

    I contacted Montway to transport my daughter's car to college and back. That was 1,000 miles each way and it took about three days each time. Communication was very good and it was as they had promised. I paid for an exact date and for a pickup window. Both times, it was exactly as they said it would be. Customer service was also available and they answer questions. They were very straightforward. I've used Montway four times now and recommended them. I've been really happy with them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Alisa! Thank you for being a loyal customer of Montway. We appreciate your feedback and recommendation. Our team is pleased to hear about your daughter's most recent experience with us and looks forward to assisting you all in the future.

    Verified purchase
    Staff

    Reviewed July 14, 2022

    The reps who helped set everything up were the best part. Also, the driver was really helpful and was a good solid guy. He represented the company well. I was very pleased that the motorcycle got here and it wasn't on its side in the back of the tractor-trailer.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Richard. We appreciate your feedback.

    Verified purchase
    Transparency

    Reviewed July 14, 2022

    The transport took about a week and I was kept up to date via text message if not every day, every other day. I was very satisfied with Montway. It was efficient and a great experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Roy. Thank you for your review.

    Verified purchase
    Staff

    Reviewed July 14, 2022

    Montway was wonderful. I'd tell everybody about it. Salvador was terrific. Everything worked out great. I was there when the driver loaded the car and he was nice as he could be and very accommodating. I saw him at the other end and paid the money, and everybody was happy. It was an excellent experience. I would do it again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Gloria. Thank you for your feedback.

    Verified purchase
    PriceRates

    Reviewed July 13, 2022

    The pricing was great and I really like the company I went with. They were really nice guys. They beat me here. They drove continuously all day and night. It worked out really well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Kelli. Thank you for your feedback.

    Verified purchase
    PriceStaffRatesTransparency

    Reviewed July 13, 2022

    Montway Auto Transport offered a good pricing for the shipment. The only issue was, I had to reschedule my pickup date. And when I did, I was charged a little extra for the new date that they provided because of the rescheduling. Other than that, they took good care of the car. Everything was delivered on time. The driver was very communicative. He let me know the status and update. And there was no hassle in meeting to pick up the car. I have a very good experience with the driver as well.

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    Response from Montway Auto Transport

    Hi Tony. We appreciate your feedback and thank you for your business.

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    Customer ServicePriceStaff

    Reviewed July 13, 2022

    Their customer service was excellent. They helped with everything I needed and any questions I had. Also, the courier driver reached out to me and let me know when he was going to be at the drop-off point. Then, on the delivery, he checked my identification and offloaded the car and we went through some paperwork. The quote was on point with what they said it would be.

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    Response from Montway Auto Transport

    We appreciate your feedback, Tyron.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 12, 2022

    Montway Auto Transport was good and very helpful. They answered our questions, kept in touch with us, kept emails sent to me letting me know what was happening and where the vehicles were. There were three different loads. One motorcycle came in a moving van, and it took the longest. The first load of cars was within seven days. The second load came five days after that. They picked the other load up a bit later. The only problem we had was with the first driver. We were a little disappointed. And this was a load of Volkswagens. There was just a body with no wheels or anything on it that my son had assumed he would have to leave there because you couldn't roll it up on to a truck. When the guy came, the driver said, “I can take that with me. Do you want me to take it?” I said, If you can take it, go ahead. Put it on the truck and go.” Which was great. And he was glad to get it.

    When he got here, he asked for over $700. And we were surprised because we assumed he said, “Oh, I got room on the end of the trailer.” So, he would just gonna throw it on the end of the trailer. I said, “Well, are you sure? Because I was under the impression you're just gonna throw this on the back of the truck. And I understand if you need to be paid for it.” But he got here at 10 o'clock at night. So, between my husband, my son and I, we had to come up with the extra cash to give them for the vehicle. That was a little disappointing. And he was a little snippy about it. But it wasn't bad. And my son was glad to have it.

    The next guy was a young, Russian fellow, and he was terrific. He was helpful. We had trouble getting one of the vehicles off, and he went out of his way. He got here the night before, and he didn't bring the load until the next morning. And the people with the moving truck, it was just one motorcycle, and they were nice, and everybody that I talked to through Montway. I could tell that they were all from other countries because they all had accents, and that didn't interfere with anything. They understood me. I understood them. And they were very kind. We were happy. We would use them again if we have to.

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    Response from Montway Auto Transport

    Thank you for your review, Dixie.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2022

    The car was picked up and then it was dropped off. Nothing seemed to be wrong with the car. It was a good experience. The pickup date was within the window, but I had to call to make sure it was picked up. It was next to the last day, and I still haven't heard any communication back. It had me a little concerned, so I made a call. They got on it and a driver was scheduled. So it met the window. But it was a close call. Overall, there was clear communication on what to expect. There were no real surprises, which was good. So it was cool.

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    Response from Montway Auto Transport

    Hi Phillip. Thank you for sharing your experience with Montway.

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    Staff

    Reviewed July 12, 2022

    Everything went really well and everybody was extremely nice. There were a couple of times when I had to get in touch with them about some logistical things from my side and they took care of it. The car was delivered on time.

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    Response from Montway Auto Transport

    Hi Sheila. Thank you for your review.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed July 11, 2022

    Everything they did was excellent. The guy that picked the car was professional. He picked it up at 11:00 and gave me a call the next day at 1:00. Overall, it met my expectations. The car was delivered ahead of schedule. So it exceeded my expectations on delivery time. It was all first class. They’re the people that I trust my car with.

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    Response from Montway Auto Transport

    Hi Troy. Thank you for sharing your experience with Montway.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBillingRates

    Reviewed July 11, 2022

    Montway Auto Transport had the best pricing point for my budget. They took a picture of my car and they said that I owe this 65 bill for a ticket. I was wondering who do I address to take care of the bill. In the beginning, it was difficult because it was my first time doing it. I called them a few times to ask them what’s going on. My car was at the end of the line to get picked up. It was around 10 o'clock when my car was picked up. And I was nervous the whole day. Because they gave me a specific timeframe, and it got pushed back. I thought my car wasn’t gonna get picked up. It was in a condo area so it was hard to find. But the person that picked up the car managed to find me.

    I asked him what happened. He told me that he was busy that day, and a lot of people had their cars picked up. I told him I wanted to drive with him to his truck because I wasn't sure if that was really him or not. He agreed. He was in my car and he drove me to his truck area. But towards the end, when my car was delivered, I liked that part. They kept calling me and they waited for me close to my designated area. And the delivery guy was nice. He was very informative. He said, “We tried to call you so many times and you didn’t pick up. We could’ve left the car somewhere else.” But he still waited. Once the delivery people communicated, it put me more at ease. And even though the person you’re picking up car, it's the first time or the last time, make sure you give them reassurance and put them at ease. I would recommend them because of that experience.

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    Response from Montway Auto Transport

    Hi Marthe. Thank you for your review and recommendation.

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    Staff

    Reviewed July 11, 2022

    I like Montway. They're very professional and they did a great job. I'm going to be using them again next year.

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    Response from Montway Auto Transport

    Hi Paul. Thank you for your review. We look forward to assisting you next year.

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    Customer ServiceStaff

    Reviewed July 10, 2022

    Monway did a great job. They told me exactly how he transport was gonna happen. They gave the driver my number and he communicated with me. It went as well as I could have expected it to go from the first phone call until my daughter got the car. I had absolutely no complaints whatsoever. I even had to cancel and change the date at one point and Montway also did not give me a hard time about that. So, the whole experience was good. The transport was from New Jersey to Florida and it was quicker than they estimated. It was two and a half days. I would recommend Montway. It's a very easy process and they cooperated very well. The person on the phone who helped me set the transport up was friendly as well as the drivers. They were also friendly to my daughter upon delivery. So, everything was appreciated.

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    Response from Montway Auto Transport

    Thank you for your review, Alan.

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    Price

    Reviewed July 10, 2022

    The signup was very good and the pickup and delivery went off without a hitch. The quality of service was good and the cost was reasonable.

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    Response from Montway Auto Transport

    Hi Kenneth. Thank you for your review. We are pleased to hear about your experience with Montway.

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    Customer Service

    Reviewed July 10, 2022

    They called me when they were close by and everything went absolutely perfect.

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    Response from Montway Auto Transport

    Hi Michael. Thank you for your review.

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    Staff

    Reviewed July 9, 2022

    Everything was done online. I was able to chat with an associate to get my questions answered. The pickup was great. I had to make a last minute change to the delivery address because the transport was faster than we all thought, and it was absolutely amazing.

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    Response from Montway Auto Transport

    Thank you for your review, German. We are pleased to hear about your experience!

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    Customer ServicePricePunctuality & SpeedMaintenanceStaffTransparencyTimeliness

    Reviewed July 9, 2022

    There were some people that didn't seem to have a good grasp of what was going on. I spoke Polish before English but there seemed to be a little bit of language barrier with a couple of the fellows. Yet, we got the message through, except I wasn't sure if they got it. But other than that, it all worked out well. It didn't matter to me how long the transport took because I ordered it to be up here a week before I'd show up. I noticed when the big car hauler showed up, the driver wasn’t full yet, so it meant he had to have to make a couple more stops. We're a three-car family. So, we're sending our extra car up there where we have it now where we live in Michigan for the summer. Then, we'll do the reverse sometime in late September.

    There was a confusion at the end because the guy was supposed to be there but stuff happens. Montway gotta deal with a lot of subcontractors and one guy has trucked it in start. I wanted an update because we were getting ready to leave seven days later and if there was gonna be a problem, I was gonna call somebody else. I had been in the car repair and truck repair business my whole life and I realized somebody's engine could break down without knowing it. And yet, it got handled. But I was telling the guy that was calling me to give me an update and nobody ever called. All of a sudden, the next day, it was $100 more or a little bit than what was quoted. He said we could wait another week or find somebody else that’ll do it. At that point, it was too late to negotiate because I needed the car here when we arrive.

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    Response from Montway Auto Transport

    Hi Jack. Thank you for your feedback. We apologize for any confusion that may have taken place during your auto transport.

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    Staff

    Reviewed July 9, 2022

    The rep who set up the transport was always very nice and everything they told me came to be true so I was happy. The vehicle was picked up in Deerfield Beach, Florida and dropped off in Morrisville, New York in three days.

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    Response from Montway Auto Transport

    Hi Peter. Thank you for sharing your experience with Montway.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 8, 2022

    Steve is the best! He and his friend helped me to deliver my vehicle from Reno NV to Houston TX, it was a long way drive, fast and safe. They are very friendly, kind hearted people with professional attitude. The price is value. You can totally believe in them.

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    Response from Montway Auto Transport

    Hi Xiaoran. Thank you for your review of your experience.

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    Sales & MarketingPriceStaffRatesFollow-Through

    Reviewed July 8, 2022

    They were excellent. The car even came in an enclosed trailer truck. Their price is all a little on the high side. But they did give me a little bit of a discount. Montway is a good company. They did what they said they were gonna do. I had no trouble picking the car up and dropping it off.

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    Response from Montway Auto Transport

    Hi Raymond. Thank you for choosing Montway to assist with your auto transport. We appreciate your feedback and business.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 8, 2022

    There were some hiccups regarding the actual transport. There was a delay in shipping and picking up the car. The delay was kind of inconvenient but it worked out. Delays happen and the driver had high communication. He let us know what was going on and when the car was going to arrive. Overall, I was pretty satisfied with transporting the car.

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    Response from Montway Auto Transport

    Thank you for your review, Joshua.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 8, 2022

    We were in Tucson when Montway picked the car up so we were relying on a neighbor. Then, we flew a week later back to Wisconsin and the transport was seamless. It took about five days. It was not very long considering they had other places to go with other vehicles and I always had the cell phone number of the actual driver of the transport vehicle. On both trips, that person was very responsive. I'd use Montway again if I need to. If you need to take a car across country, I would recommend them.

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    Response from Montway Auto Transport

    Hi Karen. Thank you for sharing your experience with Montway. We look forward to assisting you in the future and appreciate your recommendation.

    Verified purchase
    Punctuality & Speed

    Reviewed July 7, 2022

    Montway Auto Transport went above and beyond, we had a issue with the first carrier accepting our job. When he arrived our truck did not fit on his trailer. MAT was quick to find a quick carrier. We received our truck in the requested time. I highly recommend them.

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    Response from Montway Auto Transport

    Hi Donna. We appreciate your review and recommendation.

    Verified purchase

    Reviewed July 7, 2022

    The fellow who was assigned to transport our car did a great job. He brought it right to the house, he was good to communicate with, and the car was in great shape. We'll certainly use them again.

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    Response from Montway Auto Transport

    Thank you, John, for your review. We look forward to assisting you in the future.

    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed July 7, 2022

    My first call to Montway was really a good experience and I really liked how I got specific emails after the initial call. Their follow-through was very good as far as emails and texts keeping me informed. The driver kept me up to date with time frames and where we shall meet and accommodations. We talked through the drop-off in Miami and he was very polite and receptive. I would recommend them and I'd like to use them going forward.

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    Response from Montway Auto Transport

    Hi Tim. Thank you for your feedback. We are pleased to hear about your experience and appreciate your recommendation.

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    Staff

    Reviewed July 6, 2022

    I Purchased a beautiful 1971 mustang Mach 1 in Aurora Illinois and had it transported to Mesa Arizona. Transportation, pick up in Aurora Illinois where my car was loaded by a complete professional. Great service and great handling, loading my vehicle was done very professional. Delivery in Mesa Arizona was smooth, on time and again completely unloaded by a professional. Well done and I recommend Montway for any auto transport.

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    Response from Montway Auto Transport

    Thank you for your review, Darrell. We also appreciate your business and recommendation.

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    Staff

    Reviewed July 6, 2022

    Very happy with the delivery of my very new car from California to Florida. The driver was wonderful and kept me informed of where he was. Delivery was a little tricky and he managed it without a problem. Would highly recommend.

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    Response from Montway Auto Transport

    Hi Lynette. Thank you for your review and recommendation.

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    Punctuality & SpeedStaff

    Reviewed July 6, 2022

    The employees very kind and quick to load. Very knowledgeable with the matter of securing the vehicles. Very Timely with the estimated transport date. During the transportation it must have rain, the driver was quick to clean the hood of my car from the run off of oil and dirt from the truck above. I would highly recommend them. Thanks again. Steven

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    Response from Montway Auto Transport

    Hi Steven. We appreciate your feedback and recommendation.

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    Refunds & PayoutsStaff

    Reviewed July 6, 2022

    Your company did exactly what I paid for. The Driver and partner were accommodating to my daughter on the other end of Connecticut and made an on time delivery with no hassles. I would recommend your service to anyone shipping something across country.

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    Response from Montway Auto Transport

    Hi Randy. Thank you for your review and recommendation.

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    Staff

    Reviewed July 6, 2022

    I placed my order and shipped my car. Delivery was postponed due to driver issues but new driver picked up vehicle and delivered safely. 4 star due to delivery time. My vehicle reached me at almost midnight. I did tip driver because overall I was satisfied! Thank you.

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    Response from Montway Auto Transport

    Thank you for your review, Eleni. We are sorry to hear about the issues the driver experienced and are pleased to know a new driver stepped in and delivered your vehicle safely.

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    StaffFollow-ThroughHonesty & Transparency

    Reviewed July 6, 2022

    I have used Montway for the last four years. I have never been disappointed. Did you hear that? I HAVE NEVER FELT DISAPPOINTED. That's a big deal. They have earned my trust by always doing what they say they will do. They are honest, trustworthy and I've never met or spoken to a Montway employee who was anything but very respectful and polite to me.

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    Response from Montway Auto Transport

    Hi Allan. Thank you for being a returning customer of Montway. We appreciate your review and business.

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    PricePunctuality & SpeedStaffRates

    Reviewed July 6, 2022

    I had a complicated & fast turnaround on a move and I did not have much time to explain things over & over to a potential transport company. I needed one that already knew what it takes to get a move done in a timely & professional manner & without me having to babysit the process. Montway Auto Delivery did just that and I was extremely pleased at the outcome. The price was very competitive & the driver was extremely professional. My car arrived perfectly & it was done so without me having to worry about anything either. That is a job well done. I definitely recommend MAT to anyone needing transport. They go above & beyond to make the job go off perfectly.

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    Response from Montway Auto Transport

    Thank you for recommending us, Alison. We appreciate your review and business.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 6, 2022

    Scheduling was accommodating and pickup was timely as was delivery. Communication with company and driver upon delivery was good. As a first time experience shipping a car Montway was excellent and cooperative and easy to communicate with staff. Would recommend using Montway.

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    Response from Montway Auto Transport

    Hi D. Thank you for your review and recommendation.

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    Coverage

    Reviewed July 6, 2022

    Had a Polaris Slingshot shipped from Houston to Michigan. They were timely and worked great with us. I’d definitely use them again. It’s tough to find people online you can trust but give these guys a look. They used the covered car carrier which I liked. The car was spotless upon arrival. Well done!!

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    Response from Montway Auto Transport

    Hi Steve. Thank you for your feedback. We look forward to assisting you in the future.

    Verified purchase
    Staff

    Reviewed July 6, 2022

    My experience was absolutely delightful! Everything was thoroughly explained, so I knew what to expect. My driver was the absolute best in the handling of my car and communicating the timeline. I have nothing but high praise for my experience.

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    Response from Montway Auto Transport

    Thank you for your review, Warrenia.

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    PriceStaffRates

    Reviewed July 3, 2022

    Montway gave me a good price on two cars. Then I sold one of the cars and the price was the same as everybody else. They did a pretty good job. They came, picked up the car and then brought it 1,800 miles. Everything seemed fine. The guy knew what kind of car I had and he made sure that there was a lift for the car because it is very low. I was very happy.

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    Response from Montway Auto Transport

    Hi Larry. We appreciate your feedback.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed July 3, 2022

    The first time that I used Montway, it was really quick. They pick up your car at home or wherever you are. But for the second time that I used Montway, I had to meet the driver somewhere where he could park his trailer. So that was somewhat of an inconvenience for me. It was raining and I was working. But aside from that, everything was fine from beginning to end. The communication was great. I usually get a call letting me know when the driver is gonna pick up and then they will send me an email with the driver's info. The driver usually calls me hours or so before he picks up so we can make arrangements.

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    Response from Montway Auto Transport

    Hi Tish. Thank you for your review.

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    Customer ServicePriceStaffBilling

    Reviewed July 2, 2022

    We used them when we moved to California and we were happy with the service then, so we used them again. All of the drivers and their communication have been good. Our vehicle appeared to be in the same condition as when we left it with the driver. The quote and the ending bill were the same.

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    Response from Montway Auto Transport

    Thank you, Alexandra, for your review.

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    Staff

    Reviewed July 2, 2022

    Booking the service with the rep was very easy. It went right through and it was relatively simple. The car was picked up in Florida, and the driver and I were in touch a few times. I knew where he was exactly, so it was fine. For delivery, we met at a large a shopping center parking lot. We had to meet because then I had to take the car through to customs to go into Canada.

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    Response from Montway Auto Transport

    Thank you for your review, Joseph.

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    Customer ServicePriceStaffTransparency

    Reviewed July 2, 2022

    My quote was true to the quote from the time I got it until I had to pay and there were lots of good communication. Everything was within a day of when the reps said they were, which I was pleasantly surprised because the range of pickup and drop-off can be wide. I was kept updated every step of the way. The driver called when they were a couple of hours out as well as when they were an hour out and they were right where I needed them to be. The transport was from Massachusetts to Austin, Texas and the vehicle was picked up on the18th, which was a Wednesday and it was dropped off by Monday. It's a stressful thing to move and I was nervous about it. Because when you move, you also need a car afterwards. But Montway did a great job and I'm super grateful.

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    Response from Montway Auto Transport

    Hi Lara. We appreciate your feedback and business.

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    Punctuality & SpeedStaff

    Reviewed July 1, 2022

    Montway Auto Transport were very prompt, had a quick turn around and their staff was extremely helpful and knowledgeable! I’ve used their service a couple of times already, and would not hesitate to use Montway’s services again, as well as recommending them to friends and family!

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    Response from Montway Auto Transport

    Thank you for your review and recommendation, Isabella.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed July 1, 2022

    I was able to arrange the pickup and delivery of my vehicle in a 10 minute phone call with a Montway team member. The driver contacted me within 48 hours to schedule the pickup of the vehicle from the original location. The pickup went smoothly and a drop-off window was arranged via phone call with the driver. I had my car dropped off in front of my house the next day. The driver was courteous, detailed and professional. I was impressed by the state of the art hydraulic rig as well. The driver went over the details of the car upon pickup to ensure it was in the same condition. All went extremely smooth, efficient and Montway is highly recommended.

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    Response from Montway Auto Transport

    Hi Christopher. Thank you for your review and recommendation.

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    Customer ServicePunctuality & Speed

    Reviewed July 1, 2022

    Going to call and ship again soon! Need to use your services again sometime in early August. I have used you twice before. The last 2 times it was last minute and you picked me up and dropped me on time

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    Response from Montway Auto Transport

    Hi Robert. Thank you for your review. We appreciate you being a loyal customer of Montway and look forward to assisting you next month.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 1, 2022

    Montway transported my car from Washington to Tennessee and that took seven days. Everything was smooth and the communication was good. The driver was really kind and he was constantly giving me updates such as where he was at.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway, Yunsung.

    Verified purchase
    PriceBilling

    Reviewed July 1, 2022

    Everything's great with Montway. The setup was great. It was easy to get the quote. Then, when it came time to dispatch, that worked out really well with them giving me the notice and letting me know when they were thinking about delivering. The only disconnect was I wasn't aware that they have this one thing where it's like they deliver it within three days, and then, another thing where they can guarantee the day. I did pay the necessary amount of money to get the day right. As far as the ending bill, everything was what I expected and was in the ballpark.

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    Response from Montway Auto Transport

    Hi George. We appreciate your feedback and are pleased to know we met your expectations.

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    Customer ServicePriceStaff

    Reviewed July 1, 2022

    The communication with the driver was very well. Every time I had a question, I called the driver to get an ETA or see if they could try to get it here a day earlier. They always answered right away or gave me a call back as soon as possible. It was great and everything stayed exactly the same with the quote. I will be using Montway again when it's time to move back home.

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    Response from Montway Auto Transport

    Thank you for your review, Doug. We look forward to assisting you with your move back home.

    Verified purchase
    PriceStaff

    Reviewed June 30, 2022

    Montway wasn't the cheapest but they did a phenomenal job. I was extremely impressed. The driver was great and it was a very good experience. They were on time and the vehicle was delivered perfectly. The quote was competitive in the beginning but Montway stuck by it.

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    Response from Montway Auto Transport

    Hi Dan. Thank you for your review.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 30, 2022

    I needed my Honda Element moved from California to Tennessee. The rep I spoke with from Montway was very nice and he told me everything I needed to know. Something I found with all of the car places was that the amount of price that they were gonna give would change rapidly. If I called Tuesday and say I would get back on Thursday, it would be a whole different price. I wouldn't mind being told that. But with Montway, it was the same price that the rep had told me when we talked about it. The transport was pretty speedy and the timeline was absolutely perfect. They were picking up the car in California and I was not going to be in Tennessee. The driver and I talked about that and he said, "I will make sure you're there." He was very aware of that and very consistent with it. It was a fabulous experience.

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    Response from Montway Auto Transport

    We appreciate your feedback, Bronwyn.

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    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed June 30, 2022

    I needed to transport cars to Kansas and used Montway to do that. I scheduled one car and then added a second car the next day. Both cars were taken care of almost immediately. The quote was adequate. It was great for the service considering how quickly they got the car to Kansas. They were in touch with me and then I called my children who were to receive the cars. The drivers brought the cars directly to the house.

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    Response from Montway Auto Transport

    Hi Katherine. Thank you for your review. We are pleased to hear about your experience.

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    Customer ServicePriceStaffRates

    Reviewed June 29, 2022

    Montway's price was fair. But they use subcontractors and that leaves little to be desired. Other than that, the car got where it needed to get and there was no damage. I gave the driver some directions to make his life a little bit easier and he was appreciative of that. He didn't speak English, which made communication a little more difficult but that's why we have phones and text messaging. On the whole, Montway did the job adequately.

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    Response from Montway Auto Transport

    Hi Paul. Thank you for choosing Montway to assist with your auto transport. We appreciate your feedback.

    Verified purchase
    Customer Service

    Reviewed June 29, 2022

    They did a good job. The movers told me when they were going to be there and they showed up. They called me ahead of time and gave me plenty of opportunity to go there when they were dropping off. They kept me informed during the process.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review, Lindsey.

    Verified purchase
    TechPrice

    Reviewed June 29, 2022

    The first quote from Endurance was very reasonable. It was not cheap and not expensive, even when they came back to me a couple of weeks out and said that they might have to do about $100 more. I said that was not acceptable. They gave me a quote and the dynamics are a little fluid, but if I get a quote, that was what I would be running with. And to not waste credit, they went right back and got me, not a lot cheaper, but just a couple of bucks underneath what the quote was. That got my business to at least inquire next time I've got to move some vehicles. The pickup and delivery was super smooth and went exceptionally well. So much so that I felt like something was going on wrong. People should make sure Endurance is their first option to at least get a quote from because they are super fair and made for a quality experience for me.

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    Response from Montway Auto Transport

    Hi Garrett. Thank you for using Montway Auto Transport to assist in your auto transport.

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    Customer ServicePrice

    Reviewed June 28, 2022

    Our experience with them was pretty good. They let me know where my vehicle was. It arrived at the port, and then it's arriving that day in a truck, and then the guy called me. It was seamless. The quote was fair. It was cheaper than one of the other options. The move was within the estimated time.

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    Response from Montway Auto Transport

    We are pleased to hear about your experience, Jeremiah. Thank you for your feedback.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 28, 2022

    I enjoyed working with Montway a lot and it was easy just to drop my car off. I wasn't the one picking it up. My grandma said it was very easy when they dropped it off here. The communication was good. At first, I got a text but I was napping and I didn’t answer it so the reps called me. The transport was very fast. I thought it was gonna take much longer.

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    Response from Montway Auto Transport

    Hi Hailey. We appreciate your business and review.

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    Punctuality & Speed

    Reviewed June 28, 2022

    We used Montway for three or four years to move our car back and forth to Arizona. We've been happy with them and that's why we keep going back to them. We used them again recently. They were on schedule.

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    Response from Montway Auto Transport

    Thank you for being a loyal customer of Montway, Michael. We appreciate your business and feedback.

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    Refunds & PayoutsStaff

    Reviewed June 27, 2022

    My transport with Montway was top-notch. The driver I had was perfect and he was such a nice man. The car was transported from Lynnwood, Washington to Tucson, Arizona and it was delivered in really pretty good timing. That took three days. The process went smoothly. There was no strain nor pain. It was the easiest move I ever made and all I did was pay for it.

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    Response from Montway Auto Transport

    Hi Dawn. Thank you for sharing your experience with Montway.

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    Reviewed June 27, 2022

    Everything was fine. There was no damage to the cars and the move was done on time.

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    Response from Montway Auto Transport

    Thank you, Mr. M, for your feedback.

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    Customer ServicePriceRates

    Reviewed June 27, 2022

    Communication and price point were good. The movers showed up on time. Everybody I dealt with was nice. They delivered the car when they said. Everything was seamless.

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    Response from Montway Auto Transport

    Hi Michael. Thank you for your review.

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    MaintenanceStaff

    Reviewed June 26, 2022

    They picked up the car at my house in Austin and then delivered it to a house I have in Michigan, and I wasn't here when that happened. But everything was fine. The driver is Ukrainian and he has broken English, but we were able to understand each other. The whole transport went very smoothly.

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    Response from Montway Auto Transport

    Hi Robert. Thank you for your review.

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    PriceStaff

    Reviewed June 26, 2022

    Working with Montway was pretty good. I filed a request and they gave me a quote. Then they gave me a date and they set up on that date, and then they got the car here. The drivers were nice. They got the cars here and the cost seems fair, so I’m totally happy.

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    Response from Montway Auto Transport

    Hi Brian. Thank you for your review.

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    Staff

    Reviewed June 26, 2022

    The driver communicated well with me and we got the vehicle. The experience was good and I was happy with it. I already referred two guys to Montway.

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    Response from Montway Auto Transport

    We appreciate your feedback, Greg.

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    Customer ServiceStaff

    Reviewed June 25, 2022

    The rep was very helpful. The communication was decent. Montway sent me an email which was great. But they said the driver would reach out. I had to reach out to them to confirm two days before because the driver didn't reach out. After that, they were good. The movers called to let me know when they were gonna pick up my car. They gave me an estimated date and they showed up the day they gave me. They were good once I got in touch with them. My vehicle arrived in perfect condition. I had an easy and really pleasant experience. I was expecting there to be some hiccups, and there were none. I'm thankful for that. I'm gonna use them again when it's time for me to go back to New Jersey.

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    Response from Montway Auto Transport

    Hi Sherri. We are pleased to hear about your experience. Thank you for your business!

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    Customer ServiceTechPriceStaff

    Reviewed June 25, 2022

    Interacting with customer service was really good. They were helpful. But they have a clunky way of getting my order finished. I did it online, and then they have to verify it and I have to go through customer service too. They just want to make sure I didn't make any mistakes. They double-check all the dates and times. So, that's very good.

    I'm very satisfied with the final cost. I'm going to put a shout-out here for the various shippers and transport companies Montway contracts with. The company that shipped the car was perfect all the way. They showed up exactly when they were supposed to and delivered the vehicle a day ahead of time. Communication with them was excellent and they kept me up-to-date. I was very happy with the whole package.

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    Response from Montway Auto Transport

    Thank you for your review, Francis.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 25, 2022

    Montway's customer service answered really quickly, and they were really prompt. They had a better price than the other carriers I looked at. They told me how much it would be, what the deposit was, and then when they would start looking for a driver to get my car. It was really straightforward. I was in touch with the driver and the driver got the car really quickly to my house and was able to coordinate that, so he was great.

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    Response from Montway Auto Transport

    Thank you for choosing Montway, Cecille. We appreciate your business and feedback.

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    Punctuality & SpeedTransparency

    Reviewed June 24, 2022

    After having a previous shipping company go and pick up my car without even contacting me in any way, I decided to wait the extra day and go with Montway. Delivery was coordinated and updated as updated became available. Car made it on time with no issues. Would recommend.

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    Response from Montway Auto Transport

    Hello Braden. Thank you for choosing Montway to assist in your auto transport. We appreciate your feedback and recommendation.

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    Punctuality & SpeedStaff

    Reviewed June 24, 2022

    Auto was picked up in St Petersburg, FL on time and (Wednesday) and delivered to Indiana, PA on following Saturday, early afternoon. No problem whatsoever! Driver was very courteous, transport truck was very clean, my auto was not damaged in any way. Would absolutely recommend this company and this driver.

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    Response from Montway Auto Transport

    Hi Janet. We appreciate your feedback and recommendation.

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    Punctuality & SpeedStaff

    Reviewed June 24, 2022

    The first time using this service was amazing. Paul was early and delivered our car from Seattle to Nashville in 4 days. Very professional. Second car was from Florida to Nashville and they had a much harder time finding someone to move the car. They eventually went with another company and got the job done. Driver was very nice when the car arrived.

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    Response from Montway Auto Transport

    Hi Sherry. Thank you for sharing your experience.

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    Customer ServiceCoveragePricePunctuality & SpeedBilling

    Reviewed June 24, 2022

    Very reliable and trustworthy. Delivered on time in perfect condition. Communicated during delivery. Affordable. Easy to schedule. Definitely recommend for transport across country or otherwise. Credit card payment available. Insured. Would definitely use again. Multiple pick up sites available. Can track progress on line or by phone.

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    Response from Montway Auto Transport

    Hi Anthony. Thank you for your feedback. We look forward to assisting you in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 24, 2022

    Great service and care was taken to safely and securely ship my classic GTO. It arrived at or on the time estimated. I was able to track on the vessel and maintained a constant communication with the truck driver once it was picked up at the port. The final process at arrival was quick and easy. If any negative events occurred, it would have been the hasty inspection upon arrival. All was perfect though.

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    Response from Montway Auto Transport

    Thank you for your review, Timothy.

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    Staff

    Reviewed June 24, 2022

    With Montway Auto Transport, shipment was within a wk of my arrival to West Coast, my car was home delivery. I felt, very happy & I gave 100$ more to the driver for the faster delivery. It was really good.

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    Response from Montway Auto Transport

    Hello Srikanth. We appreciate your feedback and thank you for choosing Montway.

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    Customer ServiceStaff

    Reviewed June 24, 2022

    I’ve used Montway twice now. Each time the car was picked up when they said. Delivered when they said and the cars arrived in fine shape. I’d recommend them to a friend and would call them again if I needed to ship a vehicle. The folks at Montway are also kind and nice to deal with.

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    Response from Montway Auto Transport

    Thank you for your feedback, Ken. We look forward to assisting you in the future.

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    PriceRates

    Reviewed June 24, 2022

    The transport was exceptionally well coordinated and was easy to follow, from pick up to drop off. The price was reasonably and the carrier was first rate. I would recommend this carrier to anyone who would need a vehicle relocated.

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    Response from Montway Auto Transport

    Thank you for your review, Robert.

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    PriceRates

    Reviewed June 24, 2022

    It was a pretty good experience. They were communicative and everything worked out in the end. They increased the price they quoted a little bit but only because I wanted a specific date.

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    Response from Montway Auto Transport

    Hi Jamain. Thank you for your review.

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    PricePunctuality & SpeedStaff

    Reviewed June 24, 2022

    Everything with Montway was quick and easy. They gave me a quote and then when the time came, everything worked out. The driver was a good guy. He’s from the area and he met with my mother because I wasn't here yet, and he was respectful.

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    Response from Montway Auto Transport

    Hi Thomas. Thank you for your feedback. We are pleased to hear about your experience.

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    Customer ServiceStaff

    Reviewed June 24, 2022

    The reps were very efficient, knowledgeable and easy to work with. The communication with the driver was very good. He showed up on time and was very friendly. It was very professional all the way from top to bottom. I didn't have any worries about whether the transport was going to make it on time. My son was here at the other end in Phoenix when the car came on time and it was all very smooth. So, I would tell anybody to use Montway. I was very happy with them.

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    Response from Montway Auto Transport

    Hi Wendy. Thank you for sharing your experience with Montway. We appreciate your recommendation.

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    Customer ServiceStaffRates

    Reviewed June 23, 2022

    I originally saw them online. I've used Montway in the past. They have been a pretty great company to use. They got good customer service and pretty smooth transaction shipping vehicles. The communication was great. The overall customer experience is 5 stars. They broker it out to other transport companies, but as a broker, they do an excellent job. Also, they have better rates than most of the transport companies out there. The driver communicated where they were and when they'd be close and arrived within the time they said they would.

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    Response from Montway Auto Transport

    Hi Chris. Thank you for being a returning customer of Montway. We appreciate your business and review.

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    Customer ServiceStaff

    Reviewed June 23, 2022

    They were extremely professional and thorough. They gave me all the information I needed. The driver was great. He was very funny and really nice. He communicated with me the whole way. Originally, he thought it was gonna be a little longer of a trip, like a couple of days after their original drop off. But he called and told me that he would be there that same evening that he originally described. He said he went through some rainstorms, and so he washed my car for me. Montway was excellent and made me feel very comfortable.

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    Response from Montway Auto Transport

    Thank you, Carlton, for your review. We are pleased to hear about your experience and thank you for choosing Montway.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 23, 2022

    We had two cars in Florida and we didn't want to drive them both back. So, we tried the transport this time. I did some research and decided that I liked the straightforward approach that Montway gave us. I would prefer to have that from the beginning so I know what I'm getting into because I had some offers that were half of the cost and I knew it was not going to be that way. The experience with Montway was flawless, quick and easy. It was a little bit more than we wanted to spend but the fuel costs are higher now. So, we understood that. We used text and phone for communication so it worked fine for us. The car got back here before we did, which we anticipated. So, our son was able to meet the driver. It was our first time doing this and it worked well for us. We're happy.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway, Joseph.

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    Contract & TermsPunctuality & Speed

    Reviewed June 22, 2022

    I was late making arrangements to transport my car from Florida to Pa but everything worked out very well. Definitely going to use them again. Thanks You. I'm very satisfied. Will be needing transportation to Florida this late fall.

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    Response from Montway Auto Transport

    Hi Harry. Thank you for your review. We look forward to assisting you in the future.

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    Staff

    Reviewed June 22, 2022

    Montway folks were very responsive and professional. SUV was picked up and delivered within the timeline given. I would recommend them for moving a vehicle across the country. I was very pleased with their service.

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    Response from Montway Auto Transport

    Thank you for your review, Lloyd. We are pleased to hear you were satisfied with our service and appreciate your recommendation.

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    PriceStaffRates

    Reviewed June 22, 2022

    After researching several companies I pulled the trigger on Montway, and I’m so glad I did. Their pricing was fair, and the process was easier and faster than I could have imagined. They delivered my car cross country in less than a week right to my front door. The man who drove it couldn’t have been nicer and more professional. I appreciate knowing my car was in good hands.

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    Response from Montway Auto Transport

    We appreciate your feedback, Stephanie.

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    PriceRates

    Reviewed June 22, 2022

    Very simply put-they gave me a price-agreed on price-picked up my car as scheduled-delivered to NY in 3 days-can't get better than that. Dealt with other companies in the past-no one came close to the service provided. Will look to Montway for future quotes as we travel to Florida every year.

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    Response from Montway Auto Transport

    Hi Milan. Thank you for your review. We look forward to assisting you in the future.

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    PriceRates

    Reviewed June 22, 2022

    We packed up my house and moved before the pickup. But one of my neighbors had the key and Montway was able to coordinate the pickup. Both my neighbor and Montway were very accommodating. The cost was great. It was a lower price point than some of the competitors and it was a very straightforward service.

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    Response from Montway Auto Transport

    Hi Mohammed. Thank you for your review.

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    Staff

    Reviewed June 22, 2022

    The transport was completely seamless and so easy. The driver was super sweet and very accommodating. He kept me posted on how they were making out on the trip. Everything was good.

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    Response from Montway Auto Transport

    Thank you for your feedback, Hannah. We are pleased to hear your experience was seamless.

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    BillingRates

    Reviewed June 22, 2022

    Montway seemed like they were more established. So, in doing such a big transaction so far with such an important item, my car, they seemed like the most trustworthy. As far as the transport, a gentleman contacted us ahead of time, told us exactly how it would go, and the process happened exactly as they said it would. Someone met us at a local truck stop, which was two minutes from our house, loaded up the car, did the bill of lading, trucked it out to the port in California, and then shipped it out to Hawaii. Then they contacted us once it was there and we were able to pick it up the day that they said they would. So, everything was pretty smooth and seamless. The quality of service was exemplary. I got my car in good shape. We were able to ship our car before rates rose and got higher, and they informed us of that ahead of time. So, I feel like they had our best interests.

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    Response from Montway Auto Transport

    Hi Olivia. Thank you for choosing Montway to assist in your auto transport. We are pleased to hear about your experience and appreciate your review.

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    Staff

    Reviewed June 21, 2022

    My transport was from Florida to Indiana and it was a good experience. The driver was great when he got here and we had a good conversation.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway, Daniel.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffRatesTimeliness

    Reviewed June 21, 2022

    I liked the reviews and price of Montway and the accessibility to reach them. Once I committed to Montway, I didn't hear anything. So, after several weeks, I contacted them to say, "Hey, is it shipping? Are we confirmed?" Then the next day, I was charged. So, it seemed like there was a little lull. There was no action until I followed up but after that, everything went perfectly fine.

    My car went to a friend's house here on the mainland. When the driver called me, he said he was going to be delivering the car to a Walmart over an hour away from my friend's house. So, we sent him to another Walmart like 10 minutes away from my friend's house. We were not really sure why he gave us such a far away meeting point. Also, he said I was going to have to be paying $60 in dock fees. My husband had seen that in customer reviews as a kind of a scam by the driver. So, I called Montway before the car was delivered and they said, "No, you do not pay any money to the driver. He needs to submit his receipts to us and we will reimburse him if there were any fees." All in all, the experience was very good. The fact that I was able to call Montway quickly and get feedback and have somebody call the driver was very helpful.

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    Response from Montway Auto Transport

    Hi Nancy. Thank you for your review. We are sorry to hear about your experience with the carrier. We are pleased to hear you called us immediately to notify us of the carrier's actions.

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    Price

    Reviewed June 21, 2022

    The quote was decent and Montway met my expectations. It was a great experience.

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    Response from Montway Auto Transport

    Thank you for your review, Marcio.

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    PriceStaff

    Reviewed June 20, 2022

    The transport company contacted me and said it was supposed to be COD and nobody ever told me that. But it all worked out. The transport company was very kind and Montway took out the money and just charged me a finder's fee and I got the transport company paid. The vehicle was there in two days. They did exactly what they said they would do.

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    Response from Montway Auto Transport

    Thank you for your review, Dianna.

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    PriceStaffRates

    Reviewed June 20, 2022

    I liked Montway's price and reputation. From the very beginning, everything was great. I would have preferred to speak to someone, but it seemed like the chat was the easiest way. I did everything through chat. So, that was great. The delivery was awesome. I was expecting that it would take five to seven days to get my car. My car got here in 48 hours exactly. I was in Atlanta to drop the car off and here to pick it up and it was the same driver. I live in a gated community, but he drove it right up to the gate.

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    Response from Montway Auto Transport

    Hi Stacey. Thank you for sharing your experience with Montway.

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    Customer ServiceStaff

    Reviewed June 20, 2022

    It was a great experience with Montway. Everything worked out very well from, not only the communication, but also the coordination with the driver to pick up my car. The driver was very good. He explained to us what he does and took care with my vehicle.

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    Response from Montway Auto Transport

    Hi Lee. Thank you for your review.

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    PriceStaffRates

    Reviewed June 19, 2022

    The driver was great, very nice and conscientious. Everything was good with the vehicle upon delivery although the cost was very high. But that's with the price of gas. So, you have to pay the price if you don't want to drive. But I'm happy with Montway's service. Everything was perfect.

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    Response from Montway Auto Transport

    Hi George. Thank you for your review.

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    Punctuality & SpeedStaff

    Reviewed June 19, 2022

    The driver that we had through Montway was amazing. He was really communicative and dropped the vehicle early. I let him know, on time, that we were running 15 minutes late. He was willing to wait there with the truck for 15 minutes until we got to the residence. I really enjoyed working with him. I would definitely book them again.

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    Response from Montway Auto Transport

    Thank you for your review, Marianna. We are pleased to hear about your experience with the carrier.

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    Customer ServiceStaff

    Reviewed June 19, 2022

    I transported two vehicles through Montway in the last three months. The first one was when my boss bought a car in Houston, and we live in California, so we needed to have the new car shipped. Then my boss' daughter who was going to school in Waco had a truck there and was coming home for the summer, so he wanted to have her truck transported back to California. The reps were all very good and professional. They had great follow-through all the way through. The last driver was delayed a little bit. He called the daughter of my boss and asked her if she could meet him in Los Angeles to pick up her truck. She was kind of a little put off by that. She said that wasn't possible, so he did end up bringing it to her. Montway did a good job of handling things.

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    Response from Montway Auto Transport

    Hi Jane. Thank you for choosing Montway to assist with the transport of your vehicles. We appreciate your feedback and business.

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    Customer ServiceStaff

    Reviewed June 18, 2022

    Great job!! I would highly recommend this company to anyone if having a car transported. Excellent customer service and on time delivery. We chose them because of the positive feedback from previous customers and we were very pleased with the process.

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    Response from Montway Auto Transport

    Thank you for your review and recommendation, Tara.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 18, 2022

    The rep was fantastic and very communicative. The customer service was good and very quick to respond. I hired Montway to do a job and they got it done efficiently and for a fair price.

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    Response from Montway Auto Transport

    Thank you for your review, William.

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed June 18, 2022

    The rep answered my questions and the driver was fantastic. The driver made sure I knew what was happening, when he would be showing up, and if he was going to be delayed because of traffic. It's nice that I'm not just waiting for calls and I'm being told what their schedule would be in a day or two. My vehicle was a bit dirty when it arrived but the carrier was not closed up. Also, the quote and the ending bill balanced out fine for me. I was happy with Montway.

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    Response from Montway Auto Transport

    Hi Maryann. Thank you for your feedback on your experience with our representative. We appreciate your review and business.

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    Customer ServicePriceStaff

    Reviewed June 18, 2022

    I've been transporting my cars back and forth for a while. I used Montway last year and used them again when I was bringing my car from Florida to spend the summer in New York. They were very friendly and they gave me everything I wanted. The only issue I had was the cost went up to $200 and I understand gas and everything. That aside, they brought my car and my daughter picked it up. The driver called beforehand to let us know where he was and he called when he was at a place where the exchange could be made. It only took three days to bring the car up from Florida.

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    Response from Montway Auto Transport

    Thank you for being a returning customer of Montway, Sheila. We appreciate your review and understanding.

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    PriceStaffCommunication

    Reviewed June 18, 2022

    Montway did an excellent job. I met the driver and talked with them and watched the car being loaded. It was straightforward and there were no issues. I was happy. The driver that picked up the car was local and they turned it over to a cross-country driver. They communicated with us throughout and my son was receiving the vehicle on the other end. So they communicated with him and lined it all up with him. It worked out perfectly. They did everything as they said they would. They kept me in the loop. Their quote was right on the money. So we're all good. I have recommended Montway and I'd recommend them again.

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    Response from Montway Auto Transport

    Thank you for your review, Bryan. We appreciate your business and recommendation.

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    Customer ServiceStaff

    Reviewed June 17, 2022

    I've used Montway before to transport a vehicle and I used them again recently to transport another vehicle to my ex-husband. The process was seamless and they were professional. The driver was excellent. I told him there was no way they were going to be able to get the truck into my neighborhood because it's gated and you just can't get in here. So, I had to meet him, which was fine. He called me, let me know where he was, then I met him at the Walmart and watched him load the vehicle up.

    Once he picked up the vehicle, he told me where he was going and about what time he was going to be in Tennessee because I shipped the car from Texas to Tennessee. He contacted me when he was in Memphis, told me how many hours he was out, and he contacted me when he got closer to the destination. He also showed up earlier. I was on a time constraint and there were some legal things involved. He called me when he got there to let me know so that I could hear my ex-husband's voice and make sure that he was where he was supposed to be. I would recommend Montway and I will use them again.

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    Response from Montway Auto Transport

    Thank you for being a returning customer of Montway, Melinda. We are pleased to hear about your experience and appreciate your recommendation.

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    PriceStaffBilling

    Reviewed June 17, 2022

    The rep from Montway was very good and both ends with the driver were perfect. The vehicle was delivered right to the house and everything lined up with the initial quote and final bill.

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    Response from Montway Auto Transport

    Thank you for your review, Dennis.

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    PriceStaff

    Reviewed June 17, 2022

    I used Montway to move my car from Seattle to San Francisco. They were very responsive on the timelines and they were very precise about what time the car would be delivered. Overall, it was really good working with them. The cost was really affordable. I looked up some other services and they were a bit more costly.

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    Response from Montway Auto Transport

    Hi Farruh. Thank you for choosing Montway. We appreciate your review.

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    Customer ServicePriceStaff

    Reviewed June 17, 2022

    Montway's quote was reasonable, because I checked other companies and they were close to it. If anything, they might have been a bit less. I ended up leaving my car with my brother-in-law because I left before the car had to get picked up, and everything went as smooth as anything. They picked up and delivered the car when they said they would, and the driver was excellent. The gentleman kept giving me his destination, when he would be there and approximately what time. It was wonderful. I had a lot of hiccups moving to Florida, and that wasn’t one of them. The driver was also careful getting the car off and my husband helped him a little. It was a great experience. I was very pleased and I’d use them again. Montway also sent me emails asking how the service was and I responded.

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    Response from Montway Auto Transport

    Hi Linda. Thank you for using Montway Auto Transport. We appreciate your feedback and thank you for sharing your experience.

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    Customer ServicePriceStaff

    Reviewed June 16, 2022

    I transported a Saturn Sky from Hawaii to St. Louis through Montway and it took about a month. The communication was excellent and I was very happy with the cost. It was 2,250. That was the quote they gave me and that's what stayed.

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    Response from Montway Auto Transport

    Thank you for your review, Shawn.

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    Staff

    Reviewed June 15, 2022

    I have used this type of service many times. I have experienced all types of problems. Montway was the best, even better than a friend I have used in the past. The service was professional, to the point, on time and when I did not understand an issue the helpful staff walked me through it. Not one problem! Thank You!!

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    Response from Montway Auto Transport

    Thank you for your review, Paul.

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed June 15, 2022

    The representative was nice in the conversation and she told me their time duration to pick the vehicle. They picked up the vehicle four days after I spoke to them and they told me it would be delivered in seven days. But throughout, the communication was really good. The driver was good and helpful. I got constant updates. I also got a call before delivery. Then I gave them the payment code after the vehicle was delivered. The only thing I saw was when they came with the vehicle, the hook caused a little bit of scratch on the rim. But in terms of the general body of the vehicle, everything was okay. I like the service. They have a very fantastic response time.

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    Response from Montway Auto Transport

    Hi Mark. Thank you for sharing your experience with our representative and the carrier.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 14, 2022

    Quick transport at a fair price. Pick up driver was friendly and communicative regarding pick up time and place. I appreciated being able to track the car while in transport. My daughter picked up car on other end of transport and they called to confirm that was accurate.

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    Response from Montway Auto Transport

    Hi Jennifer. We are pleased to hear about your experience. Thank you for your review.

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    Staff

    Reviewed June 14, 2022

    We moved from San Jose Calif to Scottsdale AZ and had MONTWAY tow one of our cars. They were on time, notified us along the way and when the car was delivered. Everyone was very friendly and helpful. I highly recommend them.

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    Response from Montway Auto Transport

    Thank you, Carolyn, for your review. We appreciate your business and recommendation.

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    Sales & MarketingPriceStaffRatesFollow-Through

    Reviewed June 14, 2022

    Montway performed as advertised. Their price was accurate, they picked up on the date promised, and delivered when they said they would. I was very happy that we chose them. Their drivers were very good. They explained clearly all that they needed. Again, couldn't have chosen a better service.

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    Response from Montway Auto Transport

    Hi William. Thank you for sharing your experience.

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    Customer ServicePriceStaff

    Reviewed June 14, 2022

    Customer service was good. They had to change from one driver one time. But within a couple of days, they rescheduled it. The car was picked up and delivered in about 18 hours. There was a little bit of confusion on the final cost, but that was worked out. I was happy with Montway. They delivered the car in good shape and it was a good experience. I'd use them again.

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    Response from Montway Auto Transport

    Thank you for your review and for sharing your experience, Richard.

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    Punctuality & SpeedStaff

    Reviewed June 13, 2022

    They gave me a date range but they arrived to pick up the car later than I thought they were going to. But that was okay. It's a toy car. It's not a daily driver. It was dropped off five days later, which surprised me too that it took so long. But the reps were good and the drivers were fine.

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    Response from Montway Auto Transport

    Hi Ken. Thank you for your review.

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    Customer ServiceStaff

    Reviewed June 12, 2022

    Service was awesome start to finish. Will definitely recommend to anyone! They were very professional and friendly. Customer service was great and delivery was right on time. Vehicle was delivered when promised and there was no damage to the vehicle when delivered.

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    Response from Montway Auto Transport

    Thank you, Karen, for your review.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 12, 2022

    I ended up picking Montway Auto Transport because they were the only ones that seemed responsive to my questioning. The transport was quicker than they estimated because the car got here two days early. He showed up on a Sunday, which was fine. I was out of town. The driver called me that morning. I had someone in my office go out there. Montway got my car from Pennsylvania to California safely, the price was right, and the car was in great shape.

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    Response from Montway Auto Transport

    Thank you for your review, Chris.

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    Staff

    Reviewed June 12, 2022

    I chose Montway mostly because they're the quickest service and their online process was easy. I communicated with the carrier driver through text message and the delivery was okay.

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    Response from Montway Auto Transport

    Hi Lewis. Thank you for choosing Montway to assist with your auto transport.

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    Customer Service

    Reviewed June 12, 2022

    Montway Auto Transport said they could get my car to me quicker than everybody else, and they did. It was six days total. They stayed in touch with me and let me know pretty much everything that was going on. And when they got an hour from the house, they called me and told me so that I could be ready. I live on a dead end street so they couldn't get to where I was at. So, we had to meet at the end of the road up there at a little pizza restaurant and everything went good.

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    Response from Montway Auto Transport

    Hi Willie. We appreciate your review and business.

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    Reviewed June 11, 2022

    Everything was perfect and smooth and I was very pleased with the service. I'll probably use Montway again next year. I've recommended them to three other people already.

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    Response from Montway Auto Transport

    Hi Craig. We appreciate your feedback and recommendation. We look forward to assisting you in the future.

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    Customer ServicePunctuality & Speed

    Reviewed June 11, 2022

    Setting up everything was quick. It was good. They came in and also transferred the car on time. So I'm satisfied. The communication went well.

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    Response from Montway Auto Transport

    Thank you for your review, Lu.

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    Customer ServicePriceStaffRates

    Reviewed June 11, 2022

    Montway was upfront and very competitive with their pricing. Everything was laid out well. I had a few issues with the driver but that wasn’t with them. The pickup was good and the drop-off was excellent. They outlined the requirements for the driver to get paid. The car was the same way it was when they picked them up and I like that the driver took pictures of everything. And when they dropped the cars off, we got a chance to look at the car and make sure that the car was okay before I signed. Montway could go into some type of net-based communication system though as to when the driver will be there because that's always helpful when you have to plan.

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    Response from Montway Auto Transport

    Hi Chris. Thank you for choosing Montway to assist in your auto transport. We appreciate your feedback and value your feedback.

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    Punctuality & SpeedStaff

    Reviewed June 10, 2022

    I had a 1952 MG transported from Michigan to Montana in an enclosed trailer by Montway, and I couldn't have been more pleased with the experience. I was amazed at how quickly the car arrived (4 days) and the driver was super attentive in both the loading and unloading of the car. This is the first time I have ever had a car shipped, but I would definitely use and recommend Montway!

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    Response from Montway Auto Transport

    Hi Andrew. We appreciate your feedback and recommendation.

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    Customer ServicePriceStaff

    Reviewed June 10, 2022

    I went online and I got a quote. When our timing was more understood, I contacted them by phone and asked them some questions. Then we set the timing up to match our travel plans. They were very accommodating. The driver communicated well and contacted me with an approximate time that he would be there to pick up the car. As that time got closer, he communicated with me again. I drove the car to his truck and everything was handled on his phone. He did an inspection of the car, and then loaded it on the truck. I got the vehicle in the same condition as when I gave it to him. It was a little dirtier from the trip, but not real dirty. The move worked out fine for us. I would definitely not hesitate to use Montway again.

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    Response from Montway Auto Transport

    Thank you for your review, Gerald.

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    Customer ServicePriceStaff

    Reviewed June 10, 2022

    They were on the expensive side but their customer service was good and the driver was professional. The car was delivered in a couple of days.

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    Response from Montway Auto Transport

    Thank you for your review, Bharath.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffFollow-Through

    Reviewed June 10, 2022

    The experience with Montway was excellent. Everything was simple and as advertised. The driver called me ahead of time. He gave me good information when he was going to be there and he was there when he said. All of that happened very quickly. It was a day or two before I thought it was going to happen. The car was picked up sooner than I expected and it got delivered sooner than I expected too. He told me what was going on. I gave him the keys and he drove away. He took care of it.

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    Response from Montway Auto Transport

    Hi William. We are pleased to hear about your experience. Thank you for your reveiw.

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    Staff

    Reviewed June 9, 2022

    The carrier that was assigned to ship my car was very friendly and took care of shipping my car. Montway was also a good company too. Any representative I spoke to at Montway were always friendly and always willing to help.

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    Response from Montway Auto Transport

    Thank you for your review, Ashley. We appreciate your feedback on our representatives.

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    Staff

    Reviewed June 9, 2022

    Overall great experience with Montway. Very professional. My car was shipped from Virginia to Florida. The Montway representatives were very helpful. My car arrived on time and in perfect condition! I would definitely urge anyone to consider Montway for their transport needs.

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    Response from Montway Auto Transport

    Thank you, David, for your review. We appreciate your business and recommendation.

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    Customer ServiceStaff

    Reviewed June 9, 2022

    Effortless and extremely efficient. Got my car delivered safely 1000 miles in 24 hrs! Very easy communication with driver. The car was spotless and unscathed upon delivery. Both buyer and seller were very impressed. I would highly recommend them to anyone purchasing a vehicle over a long distance. Keep in mind that the large tractor trailer is not able to navigate smaller roads so be ready to plan for an appropriate meeting place.

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    Response from Montway Auto Transport

    Thank you for your review, Vincent.

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    Punctuality & SpeedStaff

    Reviewed June 9, 2022

    The only thing that wasn't convenient was the driver was supposed to come at 9 o'clock at night, which was late, to pick up the car and it was even later than that before it was all done. But other than that, the delivery was good. Montway was good about keeping in touch.

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    Response from Montway Auto Transport

    Hi Gary. Thank you for your review. We are sorry to hear about the inconvenience caused by the carrier.

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    Customer ServiceStaff

    Reviewed June 9, 2022

    The transport from Berkeley, California to Edwards, Colorado took just a few days and the communication was good. The driver let me know when he was close so I was able to meet him there. And he arrived right when he said he would. I was happy with the experience and I would use Montway again. They're very good and I would have no problems recommending them.

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    Response from Montway Auto Transport

    Hi Ron. Thank you for your review and recommendation.

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    Punctuality & SpeedStaff

    Reviewed June 9, 2022

    The rep who helped me set everything up was good. There was a discrepancy on the time, though. I had to wait a few days longer than I wanted to. They could be more accurate when they're gonna be picking the vehicle up. That was the only thing that was kind of annoying. I had to leave my car with a neighbor and then have them do the whole pick-up. Other than that, it was good.

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    Response from Montway Auto Transport

    Thank you for your review and feedback on our representative, Zac. We are sorry to hear about the discrepancy in time.

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    PriceRates

    Reviewed June 8, 2022

    I used Montway twice and they got both of my cars to where they needed to be on time, without incidents, and at the price they quoted. They're a great company and I would highly recommend them.

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    Response from Montway Auto Transport

    Hi Steven. Thank you for being a loyal customer of Montway. We appreciate your review and recommendation.

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    Customer ServiceTechRefunds & PayoutsStaffBilling

    Reviewed June 8, 2022

    The vehicle was in bad shape and the contracted drivers were awesome. There was a little bit of logistics there, trying to find the right company with the right equipment. But Montway was on it the whole way. It was a difficult move and they were great. There was a change in the bill because there was a reprice and I got a refund in one day, which typically takes three days with merchants. So, that went well. It’s a customer service business and Montway is doing an excellent job. They hit every button.

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    Response from Montway Auto Transport

    Thank you for your review, Jeremey.

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaff

    Reviewed June 8, 2022

    Initially, they were pretty good with the scheduling. I left town Sunday and my dad met Montway on Tuesday at noon. Wednesday at 9:00 PM, they were calling me and telling me the car was here in Vegas. It was unbelievable. I was even surprised that they could make the original day, let alone a day faster. I was blown away. It was fantastic. The cost was very reasonable. It ended up costing me less or about the same to do that and fly here to Vegas than it would have to just drive the car across the country. So it was a no-brainer.

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    Response from Montway Auto Transport

    Thank you for your review, Adam.

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    Customer Service

    Reviewed June 7, 2022

    Customer service was very good. My parents said the vehicle was delivered to their driveway. It was nice and easy.

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    Response from Montway Auto Transport

    Hi Cathrina. We appreciate your feedback.

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    Customer ServicePriceStaff

    Reviewed June 7, 2022

    I had a pleasant experience with Montway when I set up the transport and the rep was excellent. The driver texted and let me know he would be here in about 15 minutes to make sure I was at home and they would call me when he got out front. And he did. The vehicle was in excellent condition when it got here and the quote was 100% accurate.

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    Response from Montway Auto Transport

    Thank you for sharing your experience with Montway, Craig.

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    Staff

    Reviewed June 7, 2022

    Everything was all done on the internet and online, so I never spoke to a person. But it was fine. The movers came on the day. The only thing was that they did not come till quarter to 10:00 at night to pick my car up. But they came on the day they said they were coming. To pick up the car at my residence and to deliver it to my residence, and not having to go to an airport, was perfect. Montway absolutely excellent. I'm gonna use them again next year.

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    Response from Montway Auto Transport

    Thank you for your review, Sandra. We look forward to assisting you in the future.

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    Customer ServiceStaff

    Reviewed June 6, 2022

    The driver was communicative and told me when to meet him at the delivery spot. Its condition was exactly the same as it was when he picked it up. If you have to deliver a car or have something delivered, call them and see if they can help you.

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    Response from Montway Auto Transport

    We appreciate your feedback, William.

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    Customer ServiceStaff

    Reviewed June 6, 2022

    Montway was excellent and they were exactly what I expected. The driver was in communication with us and it was a very smooth operation.

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    Response from Montway Auto Transport

    Thank you for your review, Dominick.

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    Reviewed June 6, 2022

    My experience with Montway was good. Their service was 100% on time and accurate.

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    Response from Montway Auto Transport

    Thank you for your feedback, Abdul.

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    Customer ServicePunctuality & Speed

    Reviewed June 5, 2022

    The person I spoke to on the telephone told me he could get everything done in a timeframe I was looking for, which was in 48 hours, and everything he said came through. The people showed up early and the actual workers were very pleasant when they did. They let me stay to see the car get loaded on their truck and told me how it was all going to work. Also, they were in communication with me throughout the trip, letting me know where they were and when they were close to my house. Everything was perfect.

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    Response from Montway Auto Transport

    Hi Susan. Thank you for sharing your experience.

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    Customer Service

    Reviewed June 5, 2022

    I sold an antique car and I didn’t wanna drive it down to Richmond. I didn’t wanna damage it in a long trip so I wanted to transport it in some way. Montway was the second company I reached out to. The first company didn't get back to me for two days and they ended up showing up at an incorrect time once they agreed to come pick up the vehicle. Then, they showed up at the wrong time at the wrong location and then canceled the pick-up and rescheduled it for the following morning. So, I'm very happy with Montway. The transport was very easy and simple, and I highly recommend them.

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    Response from Montway Auto Transport

    Thank you for your review, Christopher. We appreciate your business and recommendation.

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    Staff

    Reviewed June 5, 2022

    Signing up was very straightforward and pickup and delivery were very smooth. The drivers were very professional.

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    Response from Montway Auto Transport

    Thank you for your review, Gregory.

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    CoveragePriceMaintenanceStaff

    Reviewed June 4, 2022

    Montway did a great job on their part and they quoted me correctly. They were very friendly and helpful. Setting it up was easy. The company that took the job had a younger fella, and he got it to the destination in 24 hours. They were responsive but I found out that they did not take the appropriate time to sleep. In him being a young kid, he did a little damage to our vehicles. But they said they would take care of it. The unfortunate part is I have a classic car, so I have to rebuild my steering column myself. That sucks. They are willing to fix it, but there's not a lot they can do to fix it.

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    Response from Montway Auto Transport

    Hi Gloria. Thank you for your review. We are sorry to hear about your experience with the carrier. If you need additional assistance, please email us at feedback@montway.com.

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    Reviewed June 4, 2022

    Everything was okay with Montway and I had no problems.

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    Response from Montway Auto Transport

    Thank you for your review, Richard.

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    PricePunctuality & SpeedStaff

    Reviewed June 4, 2022

    I was very happy with Montway’s service. They were punctual and professional. Plus, the cost was reasonable. They couldn't bring the car directly to us but they met us in a plaza very close to our new home.

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    Response from Montway Auto Transport

    Hi Christopher. Thank you for your review.

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    Customer ServiceTechMaintenanceStaff

    Reviewed June 3, 2022

    Montway is a flexible company. I went from Florida to Texas and now I’m going back. They were very nice and made sure that all of the things were connected such as confirming the address, giving the email and the receipt and reminding me that I needed to call them about the car. They said they would tell me when a carrier has gotten the pickup order.

    When the guy came over to my house in Florida, he asked if I was the owner just to make sure. I lived in a very narrow street and his car couldn’t fit so he asked if I could drive over to a spot where he could load his car. It was nice. The whole paper process such as the receipt that shows that I used their services were very useful. I like this company, which was why I chose them again to go from Texas to Florida. I’m surprised how smooth it was. It took only three days to get to Texas and I can't do that because my car's too old. My car’s a 2006 Toyota Corolla and it will break down if I try to drive 1,500 miles. Montway has a range of days in case something happens to the car. When one of my car was gonna get picked up from Florida, the driver broke down in Louisiana. Montway was swift to give me another driver and I didn't even know that it happened.

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    Response from Montway Auto Transport

    Hi Luis. We are pleased to hear about your experience. Thank you for your review.

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    Punctuality & SpeedStaff

    Reviewed June 3, 2022

    We had a time window that we wanted to get the vehicle delivered and the coordination worked real well. We were given options and it ended up being about a week later than our target date but that was okay. We had some options given to us where it could have been delivered earlier but we couldn't accept that. It was nice to have those options anyway. Also, the delivery was flawless and the guy was very friendly and nice. Anyone looking to transport a vehicle, go with Montway.

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    Response from Montway Auto Transport

    Hi David. Thank you for your review and recommendation.

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    Price

    Reviewed June 3, 2022

    I used Montway three times and they were able to deliver what they promised. The most recent transport went perfectly. I would recommend them. They might be slightly more expensive, but they guaranteed pickup and delivery. So I was happy to pay slightly more.

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    Response from Montway Auto Transport

    Thank you for being a loyal customer of Montway, Susan. We appreciate your business and recommendation.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 3, 2022

    They were very responsive and generally the process was smooth. The live chat feature they have is very nice and somebody gets back to me pretty quickly. The location I selected for pickup didn't fit the shipping truck. So the driver found a place close by, and I met him there with the car. He looked at the car and noted any current damage to it. I okayed that and then he took the car. I called to check-in to see when the car was arriving and he let me know that it was going to arrive the night of the day that it was supposed to arrive or the day after. When it arrived, the person coordinated with me to make sure that I knew when they were arriving. They unloaded the car for me and though it looked dirty, other than that, it looked good.

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    Response from Montway Auto Transport

    Hi Lily. Thank you for sharing your experience with Montway.

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    Reviewed June 2, 2022

    Montway picked my car up at the dealership. It was better than new when it arrived.

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    Response from Montway Auto Transport

    Hi Jay. Thank you for your review.

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    MaintenanceStaffTransparency

    Reviewed June 2, 2022

    They stayed on the transport and kept me informed. They seemed to get the job done. I corresponded with the driver and got updates three times. They gave me good updates. The driver went through some kind of sandstorm in New Mexico. So there was some sand on the car, but he cleaned it off and it was fine. My son thought the delivery was a lot of fun. It was cool that they showed up in some place in California, and they had a car dropped off that you can drive off with. So he loved it.

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    Response from Montway Auto Transport

    Thank you for your review, Eric.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedRates

    Reviewed June 2, 2022

    Montway was better than their competition on price, but what really did it was their communication on when the vehicle would be picked up and how things would go. I transport quite a few cars and I've used them twice but for four vehicles. My first experience shipping a car with Montway was from Georgia to Wisconsin and it was for my 1968 Ford Torino GT.

    This last time, they showed me flexibility. We bought a house in Georgia, but we were in Wisconsin at the time. We were supposed to close at a certain date, but it got moved. I didn't want the cars to be out there that much early, and they had no problem changing the pickup date for me. After we moved, I shipped three of my vehicles: a Range Rover, a ‘77 Nova SS, and a ‘94 Mustang GT. They gave me a discount this last time for using them again, and I was very satisfied. They also told me that since I used them more than once with four vehicles, that I would get a discount. I've had nothing but good experiences with Montway Auto. That's what I'll always use, and I have also recommended them to friends as well.

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    Response from Montway Auto Transport

    Hi Mark. Thank you for your review. We also appreciate your recommendation to friends.

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    Staff

    Reviewed June 2, 2022

    The service with Montway was excellent. I was very happy. They showed up on time and dropped off the car. When we were trying to send it back, they picked it up and had it delivered exactly the way I had it planned. Everything was smooth, and I wouldn't change it.

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    Response from Montway Auto Transport

    Hi Frank. Thank you for sharing your experience with Montway.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed June 2, 2022

    The only issue is that when I set everything up, I was told there was a cash discount when I have the car dropped off. When the driver called and gave me a price, I said, "Okay". I gave him the cash that he told me I had to give him and he released the car. A couple of days later, I'm getting calls from Montway stating that there was a mistake made. The cost was supposed to be the original price that they told me. I was dealing with things, so I was like, “All right, let me take a look at it.”

    I got a nasty text message from them stating that if I was just trying to beat them, they would put me on some do not service list, at which point I explained to the lady contacting me saying, “Not for nothing, you guys dropped off the car. Everything was done the way it was supposed to do. The guy told me it was gonna be this price. You guys list that you have a cash discount. I paid the guy the price that he said and he dropped off my car. Now you're calling me after the fact and telling me that he collected the wrong price, it was actually supposed to be this.”

    It kind of feels like a hustle to me and an end-run swoop. The rep was not the most professional or polite person to deal with. This could have been addressed differently. Other than that, the driver was great. He called and said he was going to drop off the car. The transport didn't take long. When my brother got the vehicle, he said, it came in a semi that was really nice and clean. Because the driver took care of everything and did everything right, I don't want to see him get beat.

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    Response from Montway Auto Transport

    Thank you for your feedback, Matthew. We appreciate you choosing Montway for your transport needs. It seems that there may have been some miscommunication with the carrier. We apologize for the inconvenience this created. We will make sure to share this feedback with the carrier and work with them to improve their services in the future. If you would like to provide additional feedback please contact us at feedback@montway.com.

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    PriceStaff

    Reviewed June 1, 2022

    I was really happy with Montway. They were a little bit more expensive but I didn't mind. They had some good reviews and I want to make sure the car got here in one piece. They looked like they had some nice transport tractors and trailers with the doors that open on the side. It looked like a way to go for me. The driver was really cool and stayed in touch with me. Also, there were no issues with the car when it got here. I would use them again. If I had something to transport, I would contact them.

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    Response from Montway Auto Transport

    Hi Mike. Thank you for choosing Montway, to assist with your auto transport. We look forward to working with you in the future.

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    Montway Auto Transport Company Information

    Social media:
    Company Name:
    Montway Auto Transport
    Company Type:
    Private
    Year Founded:
    2008
    City:
    Chicago
    State/Province:
    IL
    Country:
    United States
    Website:
    www.montway.com

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