Montway Auto Transport Reviews
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About Montway Auto Transport
Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.
- No upfront payments
- 24/7 sales and support
- Free insurance coverage
- Services all 50 states
- 30-day locked-in price with TruePrice Guarantee
- Must contact for tracking info
- Terminal-to-terminal transport not offered
Montway Auto Transport Reviews
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Reviewed Dec. 31, 2022
I had '95 Bronco shipped from Texas to California. Montway's reps were pretty good and quick. Plus, the quote they gave me was great from what I've heard from other companies. They weren't able to pick up the car right in front of my house because of where I live but everything went smoothly in delivering it to them and when they brought it back to us. When we got the car, it was running, but the check engine light was on. So, when they got it delivered, they weren't able to turn it back on as something was going on. But they got it all situated at the delivery.
Hi Aaron. Thank you for sharing your experience with Montway Auto Transport.
Reviewed Dec. 31, 2022
I was relocating and out of my whole move, Montway was the best. They were on it and the communication with the driver was excellent. Also, the cost was very reasonable for as many vehicles I had to haul, which was five. And the carrier was very professional. They helped me out to get the cars from my house to the pickup point because they couldn't come to my house. It was perfect.
Thank you for your review, Charles.
Reviewed Dec. 31, 2022
I needed to transport a car From California to Arizona. The pick-up and delivery went very well with Montway and the communication was good. The transport took a couple of days and I would use them again.
Hi Daniel. We appreciate your feedback and look forward to assisting you in the future.
Reviewed Dec. 31, 2022
The driver was great and did exactly what they said they were gonna do in the time frame that they said they were gonna do it. I got the car in great condition and it was a really easy process.
Hi Denise. Thank you for your review.
Reviewed Dec. 31, 2022
Montway did the transport on time and I was very satisfied with them. The truck broke down so I had to wait a day but I had no problem with that. I would use them again.
Hi Judy. Thank you for your review. We apologize for the mechanical issues with the truck and appreciate your understanding.
Reviewed Dec. 31, 2022
The whole service was very direct and affordable. From the beginning, customer service was great, especially the driver. He kept in touch all the way along the way and he arrived when he said he would. He was superb and I felt total confidence in him. It was the first time we've ever transported or shipped a car and I would use the them again.
Hi Windreth. Thank you for your review. We look forward to assisting you in the future.
Reviewed Dec. 31, 2022
The reps from Montway wanna work with you and did the best they could. The driver was very timely and the communication was very good. We had to meet them in Florida at our condo but they couldn't get their big truck in my neighborhood so I met the driver. But none of that was any big thing. I was impressed that they got there within the hour of when they said they would be there and that's incredible when you're going a couple of thousand miles. Sometimes there’s a half a day difference, but they nailed it first time. I had a good experience with Montway and I highly recommend them.
Hi Robert. Thank you for your feedback on your experience with Montway. We appreciate your recommendation as well.
Reviewed Dec. 31, 2022
Montway answered questions really upfront. I paid for the specific day pick up and the fact that they had that was great. Also, the carrier was wonderful.
Hi Amy. Thank you for your review and feedback on your experience with the carrier.
Reviewed Dec. 31, 2022
Montway was pleasant to deal with and the car was delivered on time. The communication was good. I dealt with the owner and he picked up the car and then, I dealt with his driver who dropped it off. I was thinking about towing the car out myself and the cost would have been astronomical, so I was satisfied with the cost.
Thank you for your review, Dana.
Reviewed Dec. 31, 2022
My experience with Montway was fine. The driver was there when he said he was going to be.
Thank you for your review, Lola.
Reviewed Dec. 31, 2022
Setting up with Montway was great. The reps were very helpful. The transport was from LA to Hawaii and it took a month and a half. They delayed it an extra three weeks, which was annoying. I asked if they could give us a refund for part of it or give us a voucher so we can get a rental car and they said no because they would have to do that for everyone. And they should. But there was no issue communicating and mostly, the experience was fine.
Hi Lucho. Thank you for your review.
Reviewed Dec. 31, 2022
The rep from Montway who set everything up was great and the drivers were very cordial and they were there when when they said they were gonna be, where I met them with the car and they brought me home. So, it was perfect. My niece had to meet the drivers because of their road and there's no real driveway where it was or anything where a truck could go.
Thank you for your review, Beverly.
Reviewed Dec. 31, 2022
Montway did everything they said they were going to. The man who delivered the truck arrived on time and had good communication. The car arrived good and timely, and they did an excellent job. There is always a discrepancy in the initial quote and the ending bill. If you do it this way, it's this. And there was a $200 add-on if you needed an exact date or an exact time. They didn't let me know in the first conversation, but they let me know when they gave me a time. I asked what time the driver would be there and the rep said that’ll be an extra 200. I had no choice because I had to have it there. The transport was quick and Montway made my life easy.
Hi Jacqueline. Thank you for your review.
Reviewed Dec. 31, 2022
The transport was fantastic. The guy that came and picked up the car was there on time and he was professional. He called me every night during the transport. When he got to Maine where he was dropping my car off, there was a problem with him not being able to come down my street because the truck was too big, so he arranged for an alternative place to meet. We met on time and I got my car. It was perfect and I would absolutely recommend Montway.
Thank you for your review and recommendation, Marie.
Reviewed Dec. 31, 2022
Everything went well with Montway. The communication with the driver was good.
Thank you for your review, Nicole.
Reviewed Dec. 31, 2022
I happened to buy a vehicle for my granddaughter out in Denver. I did a quote online, and Montway's quote was considerably better than other people. I paid 895. The other quotes were 1,500. Montway also said they were not gonna call me back and ask for more money. It worked perfectly. The driver met me across the street from where I'm at and dropped it off on a Friday night. Montway is phenomenal. We've used them a couple of times since. I've recommended them to my sales guys.
Thank you for your review, Brian. We appreciate your recommendation as well.
Reviewed Dec. 31, 2022
The driver was very good. He let me know when he was coming or when he was delayed, and he arrived when he said he would. I was very happy with the experience.
Hi Mary. Thank you for sharing your experience with the driver.
Reviewed Dec. 31, 2022
I used Montway twice. I had one shipped up from Missouri, and it went well. The second time, I used uShip and went with Montway again. I was impressed with the driver. It was good communication with him. He let me know what was going on. The price is a little high though. The only other thing is I put another bid out then decided not to buy the truck. I’ve at least 20 requests asking, “Let us know if you still need us.” That wasn't so great.
Hi Doug. Thank you for your feedback. We are pleased to hear you are a returning customer. We value your concerns and will share it with the appropriate team.
Reviewed Dec. 31, 2022
Everything went real good and smooth with Montway. The transport company had no trouble finding the house during the pick up. When they got the car down here, they were easy to get along and super to work with. I would definitely recommend Montway. They were functional and stuck by the dates and the times they gave. They were fairly priced too.
Hi Mark. Thank you for your review and recommendation.
Reviewed Dec. 31, 2022
Montway is the cheapest company that I found and they didn't bombard me with emails and phone calls. When I talked to the initial person, they had told me that the day that they scheduled the driver, they would take the first payment and it would be $200. But I got a call that day and it ended up being closer to $500. I had to call them back and transfer money. The day that the vehicle was supposed to be delivered, the driver was 30 miles away from me. He said, "I can bring it first thing in the morning or you can meet me." I went up there and met him. I'm glad it was the same day. I would do it again if we shipped anything else through Montway.
Thank you for your review, Lindsey.
Reviewed Dec. 31, 2022
The driver was good. But I had one problem with them. They never told me to take my transponder off the car so I got billed for all the tolls coming down.
Hi Joseph. Thank you for your review. We value your feedback and understand your frustration. When you have a moment, please check your dispatch email from us. Under Useful Tips, we ask you to remove the transponder from the vehicle to avoid toll charges along the way.
Reviewed Dec. 31, 2022
The driver told me when he picked up the car. He also told me when he was here a couple of days later for the delivery. It was a great experience. I would use Montway again.
Hi Pasquale. Thank you for your review. We look forward to assisting you in the future.
Reviewed Dec. 31, 2022
I called Montway, told them what I needed, and they accommodated. The carrier told us over the weekend the truck broke down and they weren't sure when they were gonna get to the destination. That made us worry a little bit. But all of a sudden, they showed up at the hospital where my son is working, and the car was delivered on time. The communication could have been better but I'm glad they came when they said. We're gonna call Montway again because I need the car transported back to Florida.
Hi Salvatore. Thank you for sharing your experience with Montway. We look forward to assisting you with your transport back to Florida.
Reviewed Dec. 31, 2022
Last year, I bought a car in Florida to send to my brother. Montway had a very good rate to do it and had very good write-up as well. Fast forward to October of this year, my brother decided to move to Florida. We had to move the car back. Since I had a very good experience with Montway the first time, there was no reason to look for anybody else. Setting up the transport was very easy. The first quote I got was two months before I bought the car, and they still honored the quote. Everything they said they would do, they did. The carrier picked up down the street from where my brother was living to make it more convenient.
The only thing was that they had a delay picking it up on the second trip, but they were in traffic. They stayed in touch. They let me and my brother know. They were on top of it at all times. On our street, they pulled right up in the front yard. They had it unloaded before they ever even came to the door to tell us they were there. It was very quick. I would choose Montway again.
Hi Judith. Thank you for your review.
Reviewed Dec. 31, 2022
The service was excellent as well as the cost. I was amazed. It was true door-to-door service because they drove right up to the house for the pick-up, and where the car got delivered, they drove it right to the front of the house which was terrific. I would highly recommend Montway to anybody.
We appreciate your feedback and recommendation, Nancy.
Reviewed Dec. 31, 2022
Everything was good with our transport with Montway. The transport was from New York to Texas, and it took four days. They were very helpful.
Hi Kathleen. Thank you for your review.
Reviewed Dec. 31, 2022
Setting up a transport with Montway was very easy and simple. The transport went smooth. The driver called the day before, and then the day of, he called again and we gave him a different drop-off point because he was in an 18-wheeler and he couldn't get in and out of our driveway. There was a grocery store just a quarter mile down the road, so he pulled into their parking lot and unloaded it. I would highly recommend them.
Hi Roger. Thank you for your review and recommendation.
Reviewed Dec. 31, 2022
Everything was really quick and easy with my experience with Montway. Once I told them what I needed, they gave me the quote. Then they took care of everything. The transport went from Arizona to Hawaii. They held it to California and then they shipped it overseas. It was a pretty big move. It was very affordable. I thought it would be crazy. They got in touch with me right away. They followed up with me until everything was taken care of and done. If I had a question, I called and they gave me everything I needed over the phone. They were really helpful.
Thank you for your review, Kanani.
Reviewed Dec. 31, 2022
The communication with the driver was excellent. The driver let me know exactly when he was getting close. He took no time in getting it loaded up and was really careful with everything. He covered it up inside his trailer and was really good. It all was a good experience. Then the next day, he delivered it to my cousin's daughter. She had a good experience there as well. I was very happy with the overall experience. That was the second time I've been involved with a transport of a vehicle. And it was very easy and satisfying.
We appreciate your review, Daniel.
Reviewed Dec. 31, 2022
They were great. They always got back to me on time. The communication was great too. The driver texted me a couple of times during the trip. The delivery went well. I would definitely use Montway again. In fact, I'm gonna use them to ship the car back up.
Thank you for your review and recommendation, Jack.
Reviewed Dec. 31, 2022
I talked to the driver for drop off and pick up. I talked to him the night before pick up to set up a good location for him to pick up, and then also with the drop off. The quote was also completely accurate.
Thank you for your review, Andrew.
Reviewed Dec. 31, 2022
I had a really great experience with Montway. The driver was super friendly. He would just call or text me about any updates and letting me know that he was close. It was very fast. It was three days. It went from Salt Lake City, Utah to Philadelphia, Pennsylvania. The quote was also very accurate and it was a lot cheaper than I expected it to be. I was very satisfied.
Thank you for your feedback, Aaron.
Reviewed Dec. 31, 2022
Montway moved four cars for me. Recently, I purchased a personal vehicle. The biggest issue that I've had with other moving companies when I look for them was you just set it up with some broker and then he's reaching out to 10 different people, and it's a complete pain in the butt dealing with them. Then your car sits there anywhere from a week and a half. With Montway, I call them up, they schedule it, and I don't think I've waited longer than four days to have the car picked up. And that was because we were going through a weekend.
The communication was also excellent. You get that information upfront. Once I have that, I reach out to the drivers to find out when they think they're gonna be there to coordinate it with the dealer. And they've been great. The coordination has been very good, too. They call me up. They let me know when they're at least an hour or two hours away. My vehicles show up fine, too. Even the one that was open, was fine, too. They also don't underquote you like the brokers do and then you find yourself having to pay more money when they finally get a driver.
Hi Glenroy. Thank you for sharing your experience with Montway.
Reviewed Dec. 31, 2022
I had a fine experience with Montway. They picked up the car when they said they would and they delivered it when they said they would. Everything went well. The communication with the driver was good. I'd recommend them.
Hi Bruce. Thank you for your review and recommendation.
Reviewed Dec. 30, 2022
The driver communicated with us via text. He kept us up-to-date as to his travel time and his ETA arriving at the final destination. The car arrived in the condition it left New York in. So, it was fine. Montway was really good. I'd use them again.
Thank you for your review, Danielle. We look forward to assisting you in the future.
Reviewed Dec. 30, 2022
The guy was very attentive. Everything was done on time. Everything was pretty good. I'm glad I chose Montway. In the future, I can use them again.
Thank you for your feedback, Gracia. We look forward to assisting you in the future.
Reviewed Dec. 30, 2022
I needed to ship an additional vehicle to Hawaii, because I moved here with the army and I picked Montway based on other reviews from people on a Facebook group page. I just scheduled the transport online and it happened. I met the driver at a truck stop right outside of base because they don't have access to base. They picked it up. It was the exact date that I requested, so there were no issues there. The loading only took 20 minutes or so, and it was gone. From the time I handed over the keys to it being available in Hawaii took two weeks which was about 300% faster than the army did it had I shipped the vehicle with them. As far as delivery, they let me know when it was available. Then I went down to the pier where it was at. They gave me a damage disclaimer so I could mark off anything that I noticed. Other than that, they just gave me the keys and let me go. I just had to show them proof of ownership.
Hi Cory. We appreciate your review on your experience with Montway Auto Transport.
Reviewed Dec. 30, 2022
They have very good service, and good communication. So, I'm happy with it.
Hi David. We appreciate your feedback.
Reviewed Dec. 30, 2022
I studied a lot of the companies and read the reviews and Montway got wonderful reviews. They did just exactly for us as the review said. So we were very pleased with them. They were very good about getting in touch with me and transferring, and the vehicle was where they said it would be at the time it would be, and it went smoothly.
Thank you for your review, Donna.
Reviewed Dec. 30, 2022
I am very happy with Montway's service. I left my car not in the facility but they found for me another facility, and I was not trusting too much to do that but I didn't have any other option, so I left my car. Everybody was so good that I am very happy to find that kind of service with the company. The staff helped me too much, and the company that was in charge of the service and the company that was in charge to hold my car for a few hours did an excellent work. The driver called me before coming the same day, but the company announced to me that the driver is going to call me. I have been in touch with them permanently.
Hi Fatima. Thank you for your review.
Reviewed Dec. 30, 2022
Everything with Montway was flawless. The driver was good. He let me know what was going on. On arrival, he called up and we met up. They had to divert from my home because he couldn't pull in. So, we made that arrangement and it worked out fine. Overall, Montway is a pleasure to do business with.
Thank you for sharing your experience with Montway Auto Transport, Jason.
Reviewed Dec. 30, 2022
In general, my experience with Montway was good. I chatted with their customer service reps online and told them what I need and checked if they have any discounts. They applied the discount and the price was reasonable. The delivery went smoothly. I would recommend Montway because it was the third time I went them.
Hi Jim. We appreciate your recommendation and thank you being a loyal customer of Montway.
Reviewed Dec. 30, 2022
Montway provided excellent service. The rep who helped me set everything up was excellent. The drivers were a day early. They were awesome. Everything was perfect.
Thank you for sharing your experience with Montway, Maria.
Reviewed Dec. 30, 2022
Everything with Montway was awesome. They picked up the car at the right time, and the drop off was the right time. They're great.
Thank you for your review, Sodiq.
Reviewed Dec. 30, 2022
Montway's customer service was better than perfect. The driver came from Maryland. He picked the car up from the other guy when he said he was going to, and he came here when he said he was going to. Call Montway. Go for it.
Hi Tom. Thank you for your feedback.
Reviewed Dec. 30, 2022
We transported three vehicles and it was super easy getting set up. Both drivers were super professional and I felt good about it. That was probably the easiest part of our move. The vehicles beat us here so the driver contacted my sister-in-law and she came to the house and accepted the vehicles, and paid them. It was smooth and I would recommend Montway.
Thank you for sharing your experience. We are happy to hear that the drivers did a great job. We are always here when you need us and we wish you the best in the new year.
Reviewed Dec. 25, 2022
Montway called me right away with good customer service, so I enjoyed that. Setting the transport up with the agent was easy and smooth. They let me know the number that I'll be hearing from, what it's called and where it's at, and the number to call in case I had any questions. Everything worked out great because it came in handy and it relieved a lot of stress because it was my first time. They put me in touch with everything. The driver contacted me personally and let me know the location. The delivery was perfect.
Thank you for sharing your experience with Montway Auto Transport, Helina.
Reviewed Dec. 24, 2022
Montway was awesome and I would recommend them right away to anybody I knew. The guy who came to pick up the car was very cordial and kept me posted all the way, even saying he was gonna get here a little earlier. The service was well worth the cost. It wasn’t out of the line at all.
Hi Brigitte. Thank you for your review and recommendation.
Reviewed Dec. 23, 2022
The people that Montway outsourced to do the move at first didn't come through, but when I contacted them, they jumped right away on getting me somebody to do it immediately. The driver told me everything about how it would go when he would get there. He took all the pictures. He was very knowledgeable and nice.
Thank you for sharing your experience. It is important to us that we deliver the best service possible for all our shippers. We wish you the best in the new year.
Reviewed Dec. 23, 2022
Montway was very quick with their response. Where I live, it's impossible for the driver to even turn around ‘cause our streets are so narrow. We agreed on the place to meet. He was fantastic. Whenever he told me where he was going to be, he was there, on time. Everything couldn't have gotten more perfect.
Hi Virginia. Thank you for sharing your experience with Montway.
Reviewed Dec. 23, 2022
Montway could get the transport done quicker than everybody else. They picked the car up from a dealership and dropped it off at another dealership. It was fairly easy. The cost was a little expensive, but fuel prices are up. So, I understand that.
Thank you for your review, Chad.
Reviewed Dec. 22, 2022
Montway did very well. The driver had a slight delay but nothing is perfect and the delay was only some hours. He was supposed to arrive at 10:00 that evening and he didn't arrive until the next day but that wasn't a big deal. He had a problem with his truck. The driver was very polite and told me his route and things he had to do. He was very personable. The dispatch was helpful as well. They got right back to me when I was concerned that the driver was late and checked in with him. I had no problem with an update.
Thank you for the review, Jenero. Truck drivers have many limitations but always do their best to deliver timely and safe service.
Reviewed Dec. 22, 2022
My daughter had to relocate for a job from New Hampshire to Portland, Oregon. I was looking for the best company to transport her vehicle. I read a lot of ratings about Montway saying how good they were, and they lived up to their rating. We had a good experience with them. We had the driver's number but we didn't have to contact him at all. We were able to see where he was and there was no problem.
We appreciate your comments. Thank you for choosing Montway for professional car shipping services.
Reviewed Dec. 22, 2022
Setting up the transport with Montway was smooth. I called and set up a day, then the driver called me. He picked the car up, then he called me when he was here. He also called me when he was two hours away. He also gave me some time, and he was at the location on time. By my house, there's a Denny's where there's a big parking lot. It's close to the address, walking distance, and he dropped the car off there. I picked it up, and it was good condition. I have no issues. The quote was accurate too.
Thanks for choosing Montway for professional car shipping services. Happy holidays!
Reviewed Dec. 22, 2022
Everything was great with Montway. I collect cars and have bought from California, Illinois, and Kentucky. I used Montway for those transports. I'm waiting for them to deliver a car to me today.
Always happy to help. Thank you for choosing Montway!
Reviewed Dec. 21, 2022
I needed a carrier from New Jersey to Florida and I had been disappointed by one that didn't show up. They didn't have a good reputation. Montway’s reputation was all 5-star. Their reps were very good. At first, they couldn't tell me exactly when they were coming. They needed to do that at the last minute according to when they could get a driver but they came the exact day that I requested, and they had the car here within one day, which was unbelievable. The correspondence was very good. Also, the quote and the final price were the same. They quoted me 969 cash, and that was what I gave.
Thank you for the feedback, Marie. Happy to hear we could come through for your needs.
Reviewed Dec. 21, 2022
Setting up the transport took three minutes, and I was very surprised. I even thought to myself, "This thing might be a scam, because it's so easy," but then, it wasn't. The driver called me about when he'd be there, and I called him a couple times, because he was late. We had a number of flurry of conversations, then I met him when he got to LA. I live on an odd hill street and I was wondering how he'd get a truck up here, and he didn't. He parked the truck way down the hill, and he drove the car up here right in front of my house. He texted me, I went out, and he was delightful. Montway told me the quote, and it was accurate. That's what I paid the driver, and off he went. It was very nice.
Thank you for the review, Robert. Auto transport is a complex process, but we hard to streamline processes as much as possible. We are happy to hear the driver did an excellent job and will be sure to let them know. Happy holidays!
Reviewed Dec. 21, 2022
Montway had a decent deal. It wasn't perfect with the reps, but they were more than adequate. There are always little extra fees, but that's to be expected. There are always facts and little things that we never think of when we get the original quote. We got email updates as the transport was coming. They had a window when the vehicle was arriving. It showed up right in front of my house within the window. The driver did a good job. It was a seamless experience. I was very satisfied.
Thank you for the comments, Michael. We work hard to deliver professional service and your feedback makes that possible.
Reviewed Dec. 21, 2022
I needed to transport my Viper from Arizona to where I live. Montway had good reviews and I liked how quickly they could do the job. Customer service was very helpful and explained everything to me. They picked up the Viper the next morning after I scheduled it and it was delivered the same day. It was perfect when it arrived. The final cost didn't change much.
Thank you for the feedback. Glad we could help with your Viper move. Happy holidays!
Reviewed Dec. 20, 2022
We used Montway to move our vehicle from Texas to Florida and that took about three days. This is our second move with Montway and this time was just as smooth as the first time. It was super easy. Communication was excellent via phone and via their website, which is the easiest way to get the estimate. From the chats, the phone calls, and the driver, everything was perfect. The vehicle was delivered to my son and he said the driver was super nice and very courteous.
Thank you for the review. It's important to us that the auto shipping experience is as easy as possible. We are happy to hear we could deliver that for you. Happy holidays!
Reviewed Dec. 20, 2022
Montway came out to be the less expensive, and everything with their reps was great. The car arrived ahead of time. The driver was excellent and kept us notified of any changes. There were no changes but he kept us updated on where he was at what point. So, it was good.
Thank you for the feedback. We are happy to hear that the driver delivered excellent service. We will be sure to share your kind words. We look forward to servicing you again in the future.
Reviewed Dec. 20, 2022
Everything came out with no issues, and I received the car on time. Montway was very accurate with everything too. I'm really happy the service.
Thank you for choosing Montway. We appreciate your feedback.
Reviewed Dec. 20, 2022
Montway's pricing worked. The driver did a fine job picking the vehicle up and updating me on the way. I received a notification that it was delivered.
Thank you for the comments. We are proud to deliver professional service for your needs.
Reviewed Dec. 19, 2022
Montway was the most reliable that I could find online. Everything went perfect as planned. I was notified within less than a day that they headed out. The driver didn't speak English that well, but we got through it so we could understand each other.
Thank you for your feedback. We are happy to deliver reliable service for your needs.
Reviewed Dec. 19, 2022
I spoke to multiple representatives, and all of them were courteous, professional and knew what they were talking about. The communication with the driver was good too. He gave me a window of expected time of arrival, and he was on the dot. As a matter of fact, he even went out of his way to find a more convenient location for the pickup. The delivery went really smoothly, and the driver got here five days in advance as well. It worked out fine, because I got here early. I was anticipating to be without my car for a week, but I was only without my car for two days. It came dirty, but it was expected because it's gone through multiple states. It's also not any different right now. My car is still dirty because of the snow. Overall, my experience with Montway was very fast and friendly, and if I were to move back to Florida, I’d use them again.
Thank you for the recommendation, Tomas. We appreciate your feedback and will be sure to share it with the best. We wish you the best and happy holidays.
Reviewed Dec. 19, 2022
I looked at half a dozen companies and ended up with Montway. It started with the pricing and I was very impressed with the customer service. We asked them not to pick up the car for a few days because we were traveling. From when they actually picked up the car to drop-off, that took only about three days. I was extremely happy. I move a lot of vehicles. I do some buying and selling and I probably do four shippings a year at least. This was the first time I used Montway and I will definitely use them again.
Thank you for the comments, Rick. We work hard to deliver professional service all year round. Happy holidays!
Reviewed Dec. 19, 2022
I've used Montway twice, once to transport an inoperational race car from California to Kansas. I got a quote from them first, and it was high, so I put them to the side and went with another company that ended up scamming us. We ended up going with them and that worked out pretty well. The second time, I needed to ship a motorcycle and that hasn't been as great. We're still waiting on the delivery. The timing and communication could be improved. Also, the shipping company they subcontracted with is a little questionable. With the loading techniques they used for the motorcycle, I don't know if it's gonna arrive with damage. Also, the original delivery date was the 21st but they extended it till the 28th. They didn't communicate what the extension was for with me. I checked the tracker and I saw they haven't left Texas after a week. But they finally just got to Arizona yesterday and started their long haul.
Thank you for sharing your feedback. Motorcycle shipping is quite a bit more involved than standard car shipping. Montway only works with certified motorcycle carriers. They use special equipment to ship the bikes. As a result, motorcycle shipments may take longer to fulfill. We apologize for any inconvenience and appreciate your patience. If you would like to provide additional feedback, please contact us at feedback@montway.com.
Reviewed Dec. 19, 2022
Montway picked the car up and delivered same day. The guy showed up when he was supposed to. Everything was fine, except that I'm 80 and my wife's 70, and we had to push the cars. It would have helped if he had a helper because my wife and I had to help. Other than that, I was satisfied. The quote and final price were the same. If it had been different, I wouldn't have paid more.
Thank you for your feedback. We work hard to work with the most professional carriers out there. We will make sure to share your feedback and work with them to deliver top-notch service.
Reviewed Dec. 18, 2022
I have a niece in the Buffalo, New York area who always had an interest in automobiles and is a very successful business person. We have a vintage vehicle that remains capable of being driven but for any restoration that's going to take place, my niece will facilitate that. We needed a transfer service and Montway was recommended by a friend of mine, who is very experienced with both employing transportation companies and moving vehicles on his own.
The pickup was in the Port of Los Angeles area. Transaction-wise, I couldn't ask for anything smoother. How they're able to do it for the rates they charge is beyond me. It was a great experience all along. There was only one glitch and that was partly my fault. I made it very clear that where the car was going was a place of business and that it's only open Monday through Friday from 8:00 am to 5:00 pm Eastern Time. We did not let the driver know or really drive that point home. But to their credit, the driver called me to schedule pickup four days or so before he actually arrived. I had an opportunity to drive that point home. I just didn't think about it because I had done almost everything exclusively online.
Overall, it was not a huge problem because, as it turns out, where the car was going was only a few hours from the driver's home and he was heading home after that particular drop anyway. The factory of my niece has a large parking lot and the driver was able to park there and rest. The whole thing would have taken four days at best but it took five because the weekend was in the way.
Thank you for the comments, Paul. We work hard to streamline the auto shipping process as much as possible. We appreciate your feedback and are happy to help at any time.
Reviewed Dec. 18, 2022
I was extremely happy. There was some back and forth on the scheduling, but that was due to me more changing things around. The driver was Chris. He has a very fancy trailer. He was outstanding. I would not lose that guy.
Thank you for the comments. We are happy to deliver professional service for your needs. Happy holidays!
Reviewed Dec. 18, 2022
Communicating with them was super simple and easy. They turned around very quickly for us to get our truck from Florida to New York. The initial driver couldn't fit the truck on the truck, so it took two or three extra days. But by the end of the week, it was done. We're living on base and we had to meet him off of base at a Walmart parking lot. And the coordinator that he was working with let us know that he would be there within an hour. He unloaded the truck and away we went. Montway's quote was definitely higher than other places that I was looking at. But it didn't change from the time I was quoted to the time of delivery. We plan on using them again for our next move.
Thank you for your review, Trista. We look forward to assisting you with your next move.
Reviewed Dec. 18, 2022
I set things up online, and it was really simple. The pickup was in Mesa, Arizona, and the drop off was Cary, North Carolina. They had two cars in the carrier, and they just took out my car. It was quick and easy, and my car was just how it was when they picked it up. I was fine with the quote too. It was accurate in the sense that it didn't change. I would tell people I'd definitely use Montway again.
Thank you for the recommendation. We are happy we could help with your NC move. Happy holidays!
Reviewed Dec. 18, 2022
The only problem I had was with Montway's automated customer service. It's hard to get what you're looking for. Because the automated voice is going to come on and ask you a question, you wait, but they don't understand. Other than that, the driver was great. He brought the car right to my house.
Thank you for the feedback. We are always striving to provide the best service and your feedback makes that possible.
Reviewed Dec. 17, 2022
I called Montway and the person I spoke with was very nice and understanding of my circumstances. The prices were very reasonable too. The delivery was perfect. The driver dropped off my car and gave me the keys. I've told a few of my friends to use Montway.
Thank you for the recommendation. We work hard to deliver friendly and professional service and are happy to help at any time.
Reviewed Dec. 17, 2022
They were immediately responsive and laid out what the price was going to be. It was great customer service from the very start. The driver was great. He wasn't very talkative but he was polite, professional, and quick. Montway was awesome and I will always use them.
Thank you for your review, Michael. We are pleased to hear about your experience with Montway.
Reviewed Dec. 17, 2022
My daughter used Montway and had a great experience with them. As did I. They were efficient, quick, and very easy to communicate with. The reps I worked with were both very good. They were very easy to contact, and if I had a question, I'd text them and get an immediate response. I will use them again. The transport was from the East Coast to the West Coast, and the driver was very good. He was another one I tried to text and he would get back to me right away. I met him right down the street, and the car was fine.
Thank you for your feedback. We strive to deliver friendly and professional service and we are happy to see that delivered here. We look forward to helping again in the future.
Reviewed Dec. 17, 2022
The driver gave me a two-week timeframe for a door-to-door delivery from Tucson, Arizona to Providence, Rhode Island. He was there in seven days. He did a great job. I appreciate it.
Happy to deliver great service. Thanks for choosing Montway.
Reviewed Dec. 17, 2022
I used Montway when I moved up from Florida to Berlin, Wisconsin. I called the guy and I liked how I was treated. We kept having delays because I was trying to close on my house. They were very pro helping me in any way they could. They transported the cars up and I was very pleased with the whole situation. The transport took a couple of extra days because the driver broke down in Georgia.
It was on a weekend so he couldn't get anybody out. But he was absolutely excellent. He was constantly in touch with me letting me know what was going on and what he was experiencing as far as being able to get somebody out there that would work on his truck. He actually pulled another driver out of Illinois and he had him come down and grab the vehicles and bring them up so they could be here in a timely manner. I was very impressed. I got my vehicles here and I was very happy. I paid what I was quoted. Montway is fantastic and I would definitely recommend them. We're bringing up a Bronco from Texas and I was going to use them again for that because I liked how they work.
Thank you for the wonderful feedback, David. It's important to us that we work with the best transporters in the industry. We will be sure to let them know they did an excellent job. We are happy we could help with your move and wish you happy holidays.
Reviewed Dec. 16, 2022
It was a little bit slow to get something booked at the time that I liked. But I called multiple times and I finally got somebody that helped me out. Everything from the pickup to the delivery was perfect. The driver didn't necessarily communicate the whole way through but he communicated when he was going to arrive and gave me enough time to prepare. The car was in great condition when it arrived.
Thank you for your feedback. We are happy to hear we could deliver your vehicle safe and sound.
Reviewed Dec. 16, 2022
Montway’s customer service was great. My car was here fast and the final cost for the transport was $1,400, which was reasonable.
Thanks for choosing Montway for professional car shipping services. Happy holidays!
Reviewed Dec. 16, 2022
Montway was absolutely amazing and the reps were great from start to finish. The drivers picked up quickly from Thousand Oaks, California and the car got here in Jersey even sooner than we thought. They couldn't deliver it to where we wanted because they needed a lot of room to turn and maneuver so my other daughter and I met them. We knew it was coming on Friday. So I drove up from where I am, an hour away. I would recommend them highly.
The guy who drove the car understood us. We were told by others that oil could possibly leak if you're not on top. And there's an extra charge if you want to go up on top, if you want to be the higher car. I had to turn. I couldn't watch him walking on the trailer because I was worried he was gonna fall off of it. I even gave him more of a tip than I had planned. Some of the other transport companies told me I can't have anything in the car, except for the trunk. I didn't see what having a blanket in the back seat, on the floor, would matter, and my daughter had a few blankets. Montway was good. I would definitely use them again.
Hi Cheryl. Thank you for your review. We look forward to assisting you in the future.
Reviewed Dec. 16, 2022
It was good with Montway. I was satisfied with the cost.
Thank you for choosing Montway for professional car shipping services.
Reviewed Dec. 16, 2022
The third-party vendor they contracted with was great. Everything about the service was excellent. They were very receptive and returned any calls. The delivery itself was just after Hurricane Ian and they were 12 hours behind on getting the car to where it needed to go but they made arrangements with the person who was picking it up.
Thank you for your feedback. It is important to us that we work with the best transporters out there and your feedback makes that possible. Happy holidays!
Reviewed Dec. 15, 2022
I was choosing between Montway and another company. I went with Montway because I liked the fact that they provided a cash option for it to be a little less. The reviews and the company's reputation made me feel more comfortable. It was the first time I was doing something like that and it made me feel like Montway was more legitimate. I did everything online. There were a few times that I needed assistance because things got changed around a bit for the pickup date. I had to put the transport on hold and do all that. I did all that via chat. Customer service was responsive and very helpful. They were quick to fix my problem and quick to take it off of hold.
The car was picked up in Virginia on Monday and it was delivered to Florida on Wednesday. I got updates when the car was picked up. I live in a neighborhood and the car was going to be delivered there. On the day of the delivery, the driver and I communicated quite a bit to iron things out to make sure that we had the best delivery point for him possible. He let me know how far out he was and I let him know what was going to be the easiest way for him. We told him the best way to come to our neighborhood and deliver it outside. He texted me and let me know that he was right outside. We drove to the outside of the neighborhood and he was there waiting for us. We chatted for a few minutes. He was very delicate with the truck. He got my car off the truck and then got everything wrapped up. The car was great and was exactly what we would have expected.
Thank you for your comments, Alicia. We are happy to hear that our team did a great job with your move. It means a lot to us that we are able to deliver top-notch service for our customers. We will be sure to let everyone know they did great. Happy holidays.
Reviewed Dec. 15, 2022
The whole process with Montway didn’t take very long and the transition was very smooth. The only thing I didn’t like at first was when the guy got here, he wanted us to meet him at some complex over on Haggerty and I didn't know where it was. So, my daughter and I had to get in my car and find out where we were gonna meet him so we wouldn't be looking for it when he got there. We found it with no problem. It was a couple of blocks over so, we were okay with that because the driver was driving a big rig.
We were sitting here waiting, because somebody texted us to let us know that the driver was in Ohio, not too far away from us and would be there soon. So, we were waiting and when he called, he was in the driveway. He unloaded the car and drove the car here. So, my daughter took him back to his rig. It worked out and it was awesome. The car was gonna be here on a Thursday and he got here on a Wednesday. So, he got here sooner than we thought. It was all good. The price was reasonable and Montway did a great job. People should go with them.
Hi Jessica. Thank you for sharing your experience with Montway Auto Transport.
Reviewed Dec. 15, 2022
I was very pleased with Montway’s service. They did exactly what I needed them to and were on time. It was exactly how much they said and they were very competitive in their rate. The communication was great. The driver originally was going to deliver it to where we were staying, which was an Airbnb in a downtown area, but his truck was too heavy to get down these little bitty streets. He called and asked if he could meet us. He suggested a spot and offered that if we needed an Uber, he would pay for it. But we have another car so we just hopped in and went over to where he was. But that was totally not his fault. It was just the nature of where we were staying. Montway delivered our car perfectly. It was exactly the same as it was when we left it.
Thank you for the great review, Bonnie. Transport trucks are enormous and have many restrictions. So it can be difficult for them to service certain areas. But the driver should always work with you to arrange a suitable nearby location. We are happy we could help with your move and look forward to future shipments.
Reviewed Dec. 15, 2022
Everything went very well. The driver that they used for this move stood up to their reputation of being very good. He texted and also called. The final price was right on the dollar figure they quoted.
Thank you for your comments. We work hard to work with the most professional drivers out there. Your feedback makes that possible.
Reviewed Dec. 15, 2022
There was a mix of phone calls and online inquiries that had two dispatchers trying to give me some service at the same time. Once we got it narrowed down to one person, everything was great. I paid exactly what was quoted and the vehicle was delivered as promised. I knew about a window of time when the driver would be there, and he was there. They brought it right to the office where it was being delivered. Montway was easy and convenient. They provided quality service.
Thank you for choosing Montway for professional service. Your feedback helps us continue to deliver the top-tier service we are known for.
Reviewed Dec. 14, 2022
The customer service reps were very good. The delivery was excellent. The driver showed up two days early. He called a couple of different times and ended up coming in within five minutes of what his projected time was.
Hi Tom. We appreciate your feedback on your experience with our representatives and the driver.
Reviewed Dec. 14, 2022
I was very pleased with them. They were able to do the move on my timetable and do it quick within a short delivery period. Customer service was very good. When I called, they returned the call. They told me they'd have my vehicle here within three days. It took them two and the service was very professional. They brought it right to my door.
Hi William. Thank you for your review.
Reviewed Dec. 14, 2022
Setting up the transport was very easy. Once you type in your name and your phone number, you're contacted by every transport company ever and once I was reached out to by one of Montway's reps who coordinates everything, I just told them what I needed. They put me in contact with the next person and then, I just gave them my information and how I wanted to pay for it. It was very seamless. The guy who transported my exact vehicle was very kind and made me feel very reassured throughout the process. The vehicle was picked up in Lakewood, California and dropped off in Franklin, Tennessee and it happened in less than a week.
Thank you for your review, Calynn.
Reviewed Dec. 14, 2022
There was an immediate response from Montway. They were very kind. They always said, “Here's my number. Call me directly.” So it was really good. The driver was very nice and professional. There was a little miscommunication picking up the one car. They said, “Oh, sorry. We're not getting to you because we're running behind.” I was all right with that. They were really nice about it, which is very important. They were informative and very communicative.
Hi Frances. Thank you for your feedback on your experience with our representatives.
Reviewed Dec. 14, 2022
Montway got in touch with me immediately after I completed my request and their price was really good. They could get my 2013 MINI Roadster Sport fast too. Customer service was good. The delivery went real smooth and I paid what they quoted me.
Thank you for the feedback. Happy to hear we could help deliver your Mini safe and sound.
Reviewed Dec. 13, 2022
It was a comfortable experience with Montway. The car was dropped as planned. There were no changes with the car or any damages. It was clean.
We appreciate your feedback on your experience, Soma.
Reviewed Dec. 13, 2022
I liked Montway's response and guarantee of the delivery. The rep was wonderful. Because I was so worried. “Can he deliver it on time?” But he said, “No problems.” Our little Hercules arrived just fine. The driver even said he got lots of compliments when he had to stop.
Thank you for your review, April.
Reviewed Dec. 13, 2022
It was excellent with Montway. The car got to Orlando, Florida from Massachusetts on time and the cost was exactly what they said.
Thank you for your review, Ely.
Reviewed Dec. 13, 2022
I liked Montway's prices, especially for last minute, because I looked at getting the service less than a week before I really needed it. Then I had to change the date twice because the car kept getting delayed coming in from the port. I contacted Montway's rep online, then I called in and asked a couple of questions. Everybody was amazing and I never had any issues.
The morning that the car was supposed to be delivered, I got an email. Also, I sent the driver a picture of where to park so he could unload the vehicle, since I live in an apartment building and I wasn't sure what kind of truck he was driving. He sent me back a picture where he was and he had the vehicle unloaded by the time I got to the location where he was. He was super nice and amazing. He apologized for my car being a little dirty but that was expected since he came through rain and it's a white car. The experience I had with Montway was the best ever and I couldn't ask for anything different. I have recommended them to a couple people.
Thank you for sharing your experience with Montway, Tiffany. We appreciate your recommendation.
Reviewed Dec. 13, 2022
I scheduled a transport with Montway, and the reps were very professional. Everything went well, and the vehicle got delivered on time. The driver was polite and he gave me an hour in advance delivery time. I was able to meet up with him because I'm working all day and he gave me an hour to get to my house. It worked out perfectly. It was also a good price and there were no charges after. It was flat, straight on the table the day I spoke to Montway. Overall, it was fairly easy to get the contract and get it going. I'd do it again.
Thank you for your review, Luis.
Reviewed Dec. 12, 2022
Montway was very easy to work with. I transported a vehicle several years ago to Florida, and it was not as easy as it was this time. I sold a vehicle back to someone in Massachusetts, and I'm in Virginia. And I had to transport it back. It went very smoothly.
Hi Peter. Thank you for your review.
Reviewed Dec. 12, 2022
It was a great experience. They were very professional. The car was delivered safely. The driver met my daughter at a parking lot to deliver the car without her having to arrange a place to meet him with the truck. I would recommend Montway highly.
Thank you for your review and recommendation, Jane.
Reviewed Dec. 12, 2022
The customer service reps at Montway were very good. They kept in contact and kept me informed where my car was. The delivery was on time, and the unloading went good. They didn't break anything. My interactions with the driver were very good as well.
Hi Kevin. Thank you for your review. We appreciate your feedback on our representatives.
Reviewed Dec. 12, 2022
Everything about the transport went really well, including the communication with the driver, the texts. It's definitely a good experience. Everything about it was personal. They moved cars around and put my car on the top back, which was the best place. They took their time and were very thorough. Also, I didn't want to make them come all the way to the house. We met at a shopping center and the driver could unload it easier.
Thank you for your review, John. We are thrilled to hear about your experience.
Reviewed Dec. 12, 2022
I shipped a 1997 Mitsubishi Mirage for around 650 miles through Montway and they were very good. I talked to the people on the phone and they were nice. Then, the driver was wonderful. When he came and picked up the car, he was very careful and pleasant. He made sure he had everything right when he put the car on the truck and when he arrived in New Jersey, everything was great there too. I was also happy with the cost of their service.
Thank you for your review, Debra.
Reviewed Dec. 11, 2022
Everything was quick, easy, and reliable, and the communication was good. I liked how Montway would update me. I could update it through the email and check the status of where the car was and when they arrived and when it was delivered. The drivers were good as well. They called and let me know they were on the way, and they were nice and friendly when they arrived. They came and picked up my mom's car from my house and delivered it to her house. The car was perfect, and they got there an hour earlier than what I was told, which was good too. This was our first time transporting a car, but I'll definitely be using Montway again and recommended it 'cause I loved it.
Thank you for your review and recommendation, Jenna. We look forward to assisting you in the future.
Reviewed Dec. 11, 2022
The reps gave me a quote. I told them that I wanted to ship my car within that timeframe that I decided previously, and they were okay with it. We had to pay half of the amount. And when the cars were shipped to our home in Tampa, we gave the other half. The cars were shipped on a Friday late afternoon. I wanted to find out what time they were coming. I called Montway. And they said they were running late because of the hurricane that we had in September. And they said they would reach the next day. It was the same day that I was flying to Tampa with the rest of the family. The cars were picked up by this gentleman who worked for the parent company. And we received the cars on Tuesday. We are satisfied.
Hi Gracy. Thank you for sharing your experience with Montway.
Reviewed Dec. 11, 2022
My husband got a new job in Tulsa and we had to ship a car over. It was an SUV, and the driver who came to pick it up was very professional and friendly. I have a gated community, so we made arrangements where I met him at the front. I drove him back to my house, he dropped me off, then he took the car back to the front of the gate because the rig wouldn't go through. We chatted and he was just as nice as could be and gave me peace of mind about leaving my vehicle with Montway.
When my husband was at work, we were trying to gauge the exact time when the driver was in Tulsa 'cause I was in Florida still. We were trying to gauge the exact time that he could leave work and go back home and pick up his car. The only hiccup was that he didn't know if he should ask for time off to go towards the vehicle. A tighter window of ETA would have been perfect. Other than that, everything was quick and easy and we got lots of feedback and notice. We were pleasantly surprised.
Hi Mrs. M. Thank you for your feedback on your experience with Montway.
Reviewed Dec. 11, 2022
Montway did a fantastic job. The driver was good. I would be happy to use him again. We live in a narrow street area so it was difficult for him to get the car there. I met him out on the four-lane highway. He delivered the car on another four-lane access road. It was easy to get the car from there.
Thank you for your review, Harold.
Reviewed Dec. 11, 2022
Montway did very good service. I would use them again. The driver was very informational and very good. They were there when they said they were going to be there.
Thank you for your review, Margaretta. We look forward to assisting you in the future.
Reviewed Dec. 10, 2022
Had my car shipped from AZ to OH on a cross country move. The service was great. Everyone was kind. The guy who initially took my call did mislead me about paying cash upon pickup and it charged my card a large amount so just double check. Other than that the transport itself from the company in Casa Grande was great!
Thank you for your review, Jen. We are pleased to hear about your experience with Montway.
Reviewed Dec. 10, 2022
My experience with Montway was excellent. The car was delivered, and there were no issues. The driver was very courteous, kept on calling, and met us at a truck stop right out on the east side of Holland. I'm pretty happy with the service. They're very timely, too, so appreciate the rapid response. The cost was very reasonable, too.
Hi Martin. Thank you for sharing your experience with Montway.
Reviewed Dec. 10, 2022
The driver was great. He kept in touch and got the car delivered on time. Montway was cheaper and got the vehicle delivered quickly.
Hi Rex. Thank you for your review.
Reviewed Dec. 10, 2022
Montway provided me with the lowest price, and the delivery of my Nissan vehicle went very smooth and quick.
Thank you for your review, Penghao.
Reviewed Dec. 10, 2022
It was so easy to work with Montway. I got the impression that it would be a subcontractor that would actually drive the car, but they would oversee it. We asked for specific dates. We were supposed to have the car picked up on a certain date, which we have tried with one provider and they couldn't provide us those dates. Montway had called, too, and they could provide us the dates we were looking for.
It turned out that drop-off was supposed to be in the middle of a hurricane down in Florida, the area that we were in. We didn't go to Florida until the next week and they held our car for us. They held our car a mile from our house and we picked it up when we were ready. It worked out so perfectly for us that they could hold the car for us and that the person who was working with the car was only a mile away from us. We wouldn't fly down on the day after a hurricane. So, it was a great experience.
Thank you for your review, Teresa.
Reviewed Dec. 10, 2022
Montway did a wonderful job, and the quote was good. Because all the research I've done, a couple were higher, and a lot of them were lower, but I went with the ratings and reviews. I had very good interactions with the drivers too. They were very professional and polite. The pickup point was Bristol, Connecticut. They picked up the vehicle on a Tuesday and delivered it to St. George, Utah on Sunday. It was sooner than I thought and the vehicle was in great condition. No scratches or dents. I watched them take it off the truck as well. The driver inspected it, I paid him, and he left.
Thank you for sharing your experience with Montway, Deborah.
Reviewed Dec. 9, 2022
It was a great experience with Montway. I recommended them to a friend of mine this week. Everything they said, they did and even more. The driver of this particular shipment was extremely courteous and very communicative. He's a great asset to Montway.
Hi Jim. Thank you for your review. We are pleased to hear about your experience.
Reviewed Dec. 9, 2022
I set up the transport with Montway online, through a text, and it was done fine. My interaction with the driver was good too.
Hi Marc. We appreciate your feedback on your experience with our representatives and the driver.
Reviewed Dec. 9, 2022
Montway was able to offer a better delivery date. The transport went very well. I got a fair price. Overall, Montway is a good transport company and I would use them again.
Thank you for your review, Frank. We look forward to assisting you in the future.
Reviewed Dec. 9, 2022
The communication was good. Montway emailed me immediately with a list of who was coming to get my car, at what time, then they contacted my mother and said, “We'll be there at a certain time.” The car was at my parent’s house, and Montway had it picked up, then it was in Florida within 43 hours. It was very smooth. I was very happy ‘cause it's a car that's 20 years old, and I was nervous about it being shipped. The driver took pictures ahead of time and covered it. It was anchored down nicely too. He then came here, took more pictures of it, looked over it, and it was perfect. All quotes stayed the same as well. I paid ahead in one payment because we wanted the airline points.
Hi Grady. Thank you for your review.
Reviewed Dec. 9, 2022
Montway chased after me a fair amount when I first inquired a year ago. They could have cut that in half and I would have had an equally good opinion. But recently, everything went together seamlessly. I was very much interested in the logistics etc, because I had to take a ferry over and meet somebody in the ferry area. It wasn't a normal "come by my house and get my car". But Montway was perfect. I was very pleased with the guy who picked the car up to delivery. He was thorough. This is the driver that they use. And he does this and has a special purpose vehicle for it.
Thank you for your review, Ron.
Reviewed Dec. 8, 2022
They did a fantastic job. They showed up on time and got the vehicle to where it needed to go very quickly. The cost was spot on. They did not charge anything additional.
Hi Ian. We appreciate your feedback on your experience.
Reviewed Dec. 8, 2022
Montway was good. Their customer service reps were decent. They got things done ahead of time. The driver was kind of efficient in taking photographs to show if anything is damaged. The only thing is the car got dirty but other than that, there was no damage. Everything was good. They got there on time and the price was really good.
Hi Darren. Thank you for your feedback on your experience.
Reviewed Dec. 8, 2022
I was pleased with the service first year, so I just stayed with Montway. What they quoted and what they charged me was correct. And their drivers were all nice guys.
Thank you for your review, James. We appreciate you for being a returning customer and look forward to assisting you in the future.
Reviewed Dec. 8, 2022
The contractor did a great job. They didn't communicate all that great, so that was last minute, but when I contacted Montway, they were quick to help me resolve it. They answered quickly. I had a good experience even though there was a bit of a language barrier with the guy picking up the car. My father-in-law doesn't speak Spanish, so he called me a little stressed out, because he didn't know if they were legitimate. I had to call the people, speak to them in Spanish and explain what was going on. Aside from that, vetting up the contractors and making sure that they know to speak English would be good. If I didn't know how to speak Spanish, then I don't know where we would be to try to communicate that. The transport guys would take a picture of our Jeep on top of their vehicle every step of the way, almost every stop. They were also very communicative when they dropped it off, and again, took pictures of everything.
Thank you for your review, Norman.
Reviewed Dec. 8, 2022
Montway was less expensive than some of the other ones that I've looked at. Their customer service representatives were good.
Hi Kenneth. Thank you for your review.
Reviewed Dec. 7, 2022
Shipping my almost brand-new car from FL to CA was a bit nerve-wracking for me, but everything went very smoothly. The car was picked up on the date I designated, and delivered when promised. I was very happy with the service!
Thank you for sharing your experience with Montway, Anita.
Reviewed Dec. 7, 2022
Excellent service overall. Driver was very nice. Delivery of car was on time and there were no issues. The cost was also reasonable and very competitive as compare to others. Communication was prompt and dealing was straight forward. I will use their service again and recommend to my friends.
Thank you for your review, Amar.
Reviewed Dec. 7, 2022
Car was delivered on time and in perfect condition. I couldn't have been happier with the experience. A small glitch with the driver was immediately addressed by the company and rectified. Would use them again in the future. Their professionalism was impressive.
Hi Clara. We appreciate your feedback and look forward to assisting you in the future.
Reviewed Dec. 7, 2022
On time, very professional and informative. Made the pickup and delivery a pleasure and no worries. All the employees were curious and helpful. They made me feel safe that the cars would be delivered in a safe and trustful way. Had the whole process done professionally.
Hi Frank. Thank you for sharing your experience with Montway Auto Transport.
Reviewed Dec. 7, 2022
Montway did a good job. They were quicker to respond. Everything was perfect.
Hi Ryan. Thank you for sharing your experience with Montway Auto Transport.
Reviewed Dec. 7, 2022
I talked to somebody on the phone and added an extra service of putting stuff in the trunk of the small car. Montway kept me posted by email or text. Things went pretty smoothly as far as all that until the driver showed up a day early. I was flying in late in the day on the 27th so the 28th had to be the earliest anybody was to show up.
At some point, something must have changed and Montway had to use somebody different. I had probably taken 100 steps off the plane on the 27th when the guy called and said he was 20 minutes away from my house. I told him he was a day early. I was expecting him anywhere from the 28th to the 31st and that would have given me time. I am a woman by herself who had never dealt with taking trickle chargers off of cars hoping that they started. I wanted to clean the mildew off the seats and steering wheel and make sure the car started.
It was a half an hour's drive from the airport and I had another stop to make. The man was super nice and told me not to worry. At that point, he was sitting and just waiting for us to be ready. I shared that I was frustrated that it was a whole day earlier than I was expecting and I had planned to work all that evening on going through my condo to figure out what I could put in the car. He asked if he could help as he was just sitting in his truck. That was great. I jumped in the other vehicle and picked him up. He came in and he was just a wonderful guy.
The fact that he was so helpful and so nice about everything made up for being a day early. We loaded up and everything went fine from that point on. My son was on this end to accept the car. He really liked the guy as well. I recently gave the company name to someone in my office that asked for the name of a transport.
On the whole, everything went well. This was a historic Navy 7. It was my husband's pride and joy so I paid for the closed-in truck. I would have probably taken the car to a carwash and washed it if the driver had come later. But as it turned out, he took the car with a reasonable amount of mildew on it. He really bent over backwards to be nice. He just jumped right in and he did everything he could possibly do. He appreciated the fact that I wasn't going to be mean and nasty and demand that he not take the car till the next day, which would have kept him overnight. I had so much to do by myself in a six-day window that I was stressed to the max. Getting rid of the car right away freed up the space in the garage for me to be working on cleaning out.
Thank you for your review, Patricia.
Reviewed Dec. 7, 2022
Everything was done very well. 10 out of 10. I met the drivers at a plaza. They had the car home a day early. They were very cordial.
Hi Joel. Thank you for your review on your experience with Montway.
Reviewed Dec. 7, 2022
Everything with Montway went smoothly. The transport was a little messed up just because it was right in the middle of the hurricane that came through. So, everything got delayed but it was nobody’s fault. They picked the car up in Miami and dropped it off just outside of Nashville, Tennessee. It took three days. The driver called me the day ahead, gave me an estimated time, and then called me again once he was an hour out so we could meet up. I knew he was gonna have an 18-wheeler. I'm out of the country, and it was kinda constricted. So, I met him at a business parking lot. That way, he could get in and out easily. I gave him the address where we had linked up, and then he was able to pull in and unload and pull right out.
Hi John. Thank you for your review and understanding.
Reviewed Dec. 7, 2022
My experience with Montway was great. They brought our vehicle straight to our home, and it was in good condition.
Hi Syed. We appreciate your review.
Reviewed Dec. 6, 2022
This was my first experience transporting a vehicle. The entire process was stress free. A driver was dispatched in a timely manner and my vehicle was on the road in no time. The communication was excellent and I was updated continuously until arrival. The driver was super courteous and careful while unloading. I would highly recommend Montway!
Hi Edward. Thank you for your review and recommendation.
Reviewed Dec. 6, 2022
Unfortunately in this day, not a lot of companies follow through with what they promise during the sales process. Montway did 100%! Everything promised was delivered. Great service. Stressful turning your car over to someone else, but the experience was flawless.
Hi Andy. Thank you for sharing your experience with Montway.
Reviewed Dec. 6, 2022
The service was as advertised. The driver picked up the vehicle and delivered the vehicle at agree upon times. He communicated with me throughout the process. I am a happy customer and would use this service again. I highly recommend Montway Auto Transport.
Hi Emanuel. Thank you for your review and recommendation. We look forward to assisting you in the future.
Reviewed Dec. 6, 2022
Car was scheduled for pickup in Florida during hurricane Fiona. Montway team provided excellent communication throughout the pickup and delivery process. Car arrived in perfect condition and it was clear it was well cared for on its journey. The driver was very flexible in setting final location and time to collect the car.
Thank you for your review, Brian.
Reviewed Dec. 6, 2022
Driver was all over getting it to me on time. They did!! Big tip !!, no damage, no oil on the car from vehicles above mine. Driver and I spoke many times to coordinate delivery and confirm the gate had his info to drive to my house. All in all a good experience and a fair price. Not the cheapest but the service exceeded my expectations.
Hi Rob. We appreciate your feedback on your experience with Montway and the carrier.
Reviewed Dec. 6, 2022
Very professional company. They scheduled the pickup of my vehicle in a very timely manner. Transported from Ohio to California within four days. The condition of the vehicle was the same as when it was picked up. I am very pleased with Montway!
Thank you for your review, John.
Reviewed Dec. 6, 2022
Montway transported my recently inherited classic car in an enclosed hauler, it was truly a great experience. The driver that picked up my vehicle in Florida & delivered to me in Tulsa was super professional, kind and knew his way around an engine. The single biggest compliment I can provide is that if I ever need a transport service in the future, Montway will be my first and only choice.
Hi Joe. Thank you for your review and for trusting us to assist in the transport of your inherited classic car. We look forward to assisting you in the future.
Reviewed Dec. 6, 2022
Great service, very pleased with their choice in carrier. Auto arrived on time as designated. Driver was extremely polite and courteous. Overall it was a pleasant experience. I would recommend them if and when you need your car transported long distance.
Hi Bill. We are pleased to hear about your experience. Thank you for your feedback on the carrier.
Reviewed Dec. 6, 2022
They did a great job at a great price. Their pricing is better than anyone else that I looked at. I would use them again if I had to. The driver was friendly, and was careful to protect the cars he was responsible for.
Thank you for your review, Janice.
Reviewed Dec. 6, 2022
Very satisfied with the transport. Driver was friendly for the 15 minutes that I was with him loading the vehicle. My drop off point contact indicated that the driver was very talkative and friendly but kept asking..."You got the money in cash. Right,?"
Hi Armando. Thank you for your review. We are pleased to hear you were satisfied with your experience with Montway.
Reviewed Dec. 6, 2022
The first company driver set up declined to arrive for the pickup (no reason given). The second driver set up did an excellent job delivering my vehicle to Key Biscayne, Florida from Narragansett, Rhode Island. I would consider using Montway again next year.
Hi G! Thank you for your review. We are sorry to hear about the initial carrier but are pleased to hear about your experience with your carrier. We look forward to assisting you in the feature,
Reviewed Dec. 6, 2022
Had my truck picked up and moved from the dealership in WI and moved to family members house in MO. The whole process was easy and the customer service was very helpful and answered all of my questions. This was the first time I have had a vehicle shipped.
Thank you for sharing your experience with Montway, Gary.
Reviewed Dec. 6, 2022
The driver was great. This was during the aftermath of a hurricane and logistics were terrible. But our driver did a wonderful job of meeting me and picking up the car. And the delivery to Ohio was on time and complete.
Hi Gerald. Thank you for your review. We appreciate your feedback on the carrier.
Reviewed Dec. 6, 2022
I am very happy with quick response from Montway Auto Transport. In less than three days my car was on its way to California. The delivery was very efficient, fast but safe from Washington State to California. The price is very reasonable with the service provided.
Hi Benjamin. Thank you for sharing your experience with Montway.
Reviewed Dec. 6, 2022
Pick-up went well but did not receive any paperwork. Driver said it’s all on his phone. At drop-off driver asked for cash. My son explained that he had a certified check and he accepted it. Again, there was no paperwork. Other than that, everything went well.
Thank you for your review, Cathy. We are sorry you didn't receive any paperwork. We will send it to you today.
Reviewed Dec. 6, 2022
Montway had really good reviews. I called them. Everybody was super nice. The fellow I spoke with hooked me up. I spoke with him on like the 6th of the month. By the 10th of the month, the car was in Austin, Texas. So, it got us out from underneath paying the ridiculous rental car prices. They're fantastic. Everything went really well.
Hi Darrin. Thank you for your feedback.
Reviewed Dec. 6, 2022
They were excellent. I had a lot of trouble getting it on their transport up north, but that was not their problem. They picked it up one day and delivered it the next. It was amazing. The price was high but I expected that because of the fuel costs. The only thing was every time I called up, I talked to somebody different.
Thank you for your comments. We are always working to deliver outstanding service and your feedback makes that possible.
Reviewed Dec. 6, 2022
I liked Montway Auto Transport's pricing. The quote and final cost were identical. Also, the driver was very friendly and responsive.
Hi Todd. Thank you for sharing your experience with Montway Auto Transport.
Reviewed Nov. 24, 2022
Montway's representative was very nice. The driver was great. He told me to meet him on a busy route because we live in a residential area. He said it would be tough to get the car on board. It went perfectly. My husband met him out there when he was dropping off the car, and my husband said that he was on time. Where he said he was going to be, he was there. So, everything was seamless. Montway is a really top-notch company. Also, they were the cheapest out of every company that I priced. Everybody else was at least $100 to $200 more.
Hi Lynn. Thank you for your review and for sharing your experience with our representative.
Reviewed Nov. 23, 2022
The delivery of my vehicle was amazing. The driver was on time. He consistently followed up with me throughout the process. There were some traffic delays but were very minimal. I couldn't ask for a more pleasurable experience. I have a number of vehicles, from high-end Lamborghinis to low-end cars, and I've never had such a great experience shipping a luxury vehicle. He did the job, he came clean and he met me at the proper location. When I got there, the car was already off the ramp and he sent me a video. I was very impressed with the work Montway did for shipping my vehicle.
Hi Chas. Thank you for sharing your experience with Montway.
Reviewed Nov. 22, 2022
Setting up the transport was simple. I went online, started a call, then an agent reached out to me via email. Pickup was very simple too. I just gave them the car, and they did the inspection then loaded it on their truck. My car was at their place for a couple of days after I let them ship it to me. The whole process was smooth.
Hi Sibo. Thank you for sharing your experience.
Reviewed Nov. 22, 2022
They informed us when they were gonna pick up the vehicle. It was a good experience.
Hi Daundre. Thank you for your review.
Reviewed Nov. 21, 2022
The driver was very good. The communication wasn't the best, but he arrived and it was quicker than I thought it would. He did it in two days. They said that they were gonna deliver it in a covered two-car trailer and they did. Compared to other companies, the cost of Montway was fair.
Hi Bill. Thank you for your review. We are sorry to hear about your experience as it relates to communication. We will share your concerns with the appropriate team.
Reviewed Nov. 20, 2022
I had a very easy experience with Montway. The driver was very good. We got on the phone and talked to each other about the best place to meet. He waved us down when he was at the back of the truck stop, so we knew exactly where. He did really well at communicating. The original quote I got was the amount that it ended up being. There were no surprises. It was very fair for getting a car all the way across the country. Our car also got there just as the driver said it would, in good condition.
Hi Sherry. Thank you for sharing your experience with Montway.
Reviewed Nov. 19, 2022
Their price is better than others. They called me when they were going to pick up my car. The car was dropped close to my community. It was okay when it arrived. There was no damage.
Hi Jinzhou. Thank you for your review.
Reviewed Nov. 18, 2022
They did a great job. The people that came and picked up the car were very nice and seemed like they were experienced and knew what they were doing. The guy that dropped off the car was the same way. The communication was very good. The guy kept me aware of the status when my car was gonna get dropped off. Constant updates all the time.
Hi Tamer. Thank you for your review. We are pleased to hear about your experience with our representative and the carrier.
Reviewed Nov. 17, 2022
The transport with Montway went very smoothly. They were pricey, but I didn't mind spending the extra $300 because that would guarantee safe passage, which seemed to be what happened. The carrier was also a good guy and our car got here.
Hi Stephen. We appreciate your feedback on your experience with Montway and the carrier.
Reviewed Nov. 16, 2022
A year and a half ago, Montway transported a car from Colorado for me to Louisiana. I was very happy with the service, so when I had to ship a car to my son, I called them back, and they were very prompt. It took a few days, but once it got set up, the guy transporting called me and set everything up. Very satisfied with it. He picked the car up here on a Friday morning and my son had it Saturday evening. It was quick.
Hello Anthony. Thank you for your review.
Reviewed Nov. 15, 2022
I called Montway, and they seemed to have a reasonable time frame. They had availability around the time that I needed them, and they were price competitive as well. The transport was from Portland, Oregon to Tucson, Arizona, and it took them three days to get down there. They came when they said they were gonna come and delivered on time. I wasn't in town at the time, so they dropped off the car to a friend of mine. He looked at the car, did all the stuff for me, and it worked out great. Montway was a good company, and I'd definitely use them again if I had the need.
Hi John. Thank you for your review. We look forward to assisting you in the future.
Reviewed Nov. 14, 2022
Montway was diligent about everything. I'm very particular about my car, and I was worried about everything, like was my car gonna have spots on the paint or were they gonna tie it down securely. They did everything they offered to do, and they were so helpful. I was really impressed. The cost was what they told me it would be too. I shopped around. I'm a car buff, so I've been getting a magazine for years. It's probably the oldest car magazine in America, and it covers all sorts of different countries and different kinds of cars. I called all the different companies in that magazine, settled on Montway, and there's not one thing I found that I wasn't happy with. I would highly recommend them to anybody who's transporting any kind of vehicle. They did a great job, and for a guy who's really particular, that says a lot.
Hi Patrick. Thank you for your review and recommendation.
Reviewed Nov. 13, 2022
From the beginning when I called Montway, everything was great. I set up the shipment for my vehicle, and everything went well with that. However, two weeks went by and there was no follow-up. I wasn't reaching out to them, and they weren't not responding, then a few days before the shipment, I finally heard something from them. Up until that point, I didn't know who my driver would be and how it would be shipped. Other than that, everything was good.
The pickup and delivery were perfect. What Montway does as a company is they take on the job and do the bid, then they contract it out to private drivers. The driver for that company was phenomenal. He texted me the day before he showed up and worked with me. He said, “Hey, I'll be there at this time,” then he texted me two hours out, an hour out, 15 minutes out, and so on. He took the vehicle, then had it delivered on the time that it needed to be.
Thank you for your review, Stephen.
Reviewed Nov. 12, 2022
Tried to send my car via Montway, multiple truckers did not show up when they were supposed to and the process was continually delayed several times past the point I could have my car shipped and accepted at the destination. Every time Montway just kept stringing me along saying they would find someone else. Throughout the process their communication was very poor, they said they would call me back, but didn't and I had to call them back and spent a long time waiting on hold. After more than 5 days they told me that the latest truck driver they dispatched me to had to be cancelled by them because he was demanding more money. I would recommend avoiding Montway. They don't seem to be able to provide the service they are selling.
Thank you for your comments. It is important to us that we deliver the best service possible for all our customers. We are sorry to hear that your experience was unsatisfactory. We rely on feedback from customers such as yourself in order to continue working with the best carriers out there. We will be sure to audit this order accordingly.
Reviewed Nov. 12, 2022
Montway was very good, and I have absolutely no complaints. The vehicle was filthy, but otherwise, it was fine.
Thank you for your review, Rose.
Reviewed Nov. 11, 2022
The individual who picked up the car was highly competent and professional, as well as obviously experienced. He was worried about the trees in my neighborhood and did not want to injure any of them. He got the car, transported it appropriately, and communicated with my daughter. He was able to get to California even though we had a time differential of one or two days. I would give him a 5 star rating. Everything worked exceedingly smooth, and the service was excellent. I'm not driving 4000 miles, so it was worth it.
Hello Vikram. We appreciate your feedback on your experience.
Reviewed Nov. 10, 2022
Our experience was smooth. Everything was described or laid out in one way or another. The transport was 1,300 miles, and it took about three working days. Overall, it was easy and reasonable for us. Glad to get it done.
Thank you for your review, Andrew.
Reviewed Nov. 9, 2022
My interactions with the rep were clear and very professional. Everything was handled well. I did the pickup, then somebody else handled delivery for me. Communication was great, especially because in both cases, they couldn't pick me up on the street where I live, so we had to arrange a location. They were very simple. They came when they said and things were straightforward. The initial quote and ending bill were the same too. All of it was very on track, and the car arrived great.
Thank you for your review, Rob. We appreciate your feedback on your experience with our representative.
Reviewed Nov. 8, 2022
Everything was good. The Montway rep was very nice and helped me get it all going. Also, the driver was excellent. He needed a hotel for the night, and I told him where to stay. It’s my second time transporting a vehicle, and the cost was fair.
Hi Anna. We appreciate your review on your experience with Montway and the carrier.
Reviewed Nov. 7, 2022
The transport was from Austin to Seattle, and everything was smooth. It took about three days, and I like the real time tracking. That was good. Also, the pickup and the delivery, the driver did whatever he possibly could to get as close to the location, and I appreciated that. There was not a lot of communication with the driver, but it was enough. I got the call the morning of the delivery and the morning of the pickup and then, finally, when he was at the pickup or delivery spot. Overall, it was a good experience.
Hello Ishita. We appreciate your feedback on your experience with Montway and the carrier.
Reviewed Nov. 7, 2022
They were great. They were way ahead of the game. They said, "We'll get it there in less than a week." I didn't want them to pick it up for a few days but they said, "We're gonna come and pick it up now." I went, "Wow." I had to run out and buy a battery for the car. It was all done. They found somebody going that way, so they said, "Can you do it now?" I said, "Sure, go ahead. We'll make it work."
Thank you for your review, Eugene.
Reviewed Nov. 4, 2022
I used Montway to send a Mercedes to Arizona for my daughter. They were kind of the best priced, and they could do it at the time we wanted. So, it worked out. Their customer service was good. The driver pulled to the end of my street. I drove down there, they put it on, and that was it. It was really easy. The final cost was $100 more, but it was fine.
Hi Todd. Thank you for your review.
Reviewed Nov. 3, 2022
The customer service rep was aggressive with phone calls before I booked the transport but it worked out okay. And the quote was very accurate.
Hi Robert. We are sorry you felt our representative was aggressive. Thank you for your overall feedback on your experience.
Reviewed Nov. 3, 2022
The delivery was a little late, but it was okay. The car made it fine and the transport met the needs. Also, the driver was good and the cost was competitive.
Hi William. We appreciate your feedback and apologize for the delay.
Reviewed Nov. 2, 2022
The transport was smooth and quick. It took around three to four days and I would be willing to refer Montway if anyone needs their service.
Thank you for your review and recommendation, Fnu.
Reviewed Nov. 1, 2022
Setting up the service with Montway was easy and the whole transport from Texas to California took three days. The driver called and let me know when he was going to be there and when he was dropping off the vehicle. It arrived in good condition and overall, Montway was great.
Thank you for your review, Jill.
Reviewed Oct. 31, 2022
I found Montway online in some articles and the reviews were good. I dropped my vehicle off and the drivers put it on the truck. I opted for an open-truck transport. I was texted and told that if I chose to pay part in cash, I would get a discount. That was an online thing that I found as well and I opted for that. Once the vehicle was transported here, I paid the remaining balance through Venmo. I used Montway's online chat a couple of times and they were responsive. It was, overall, a very smooth experience.
Hi Siva. Thank you for your review on your experience with Montway and the carrier.
Reviewed Oct. 30, 2022
Our car was transported from Tennessee to Washington D.C. and that took overnight. The service was easy to book. The car was picked up in the timeframe Montway said and delivered within the timeframe as well. It was easy to meet the driver. There was enough communication leading up to the pickup and multiple times with the driver as far as location and estimated time to arrive. Once he dropped off the car, he confirmed that through a text. I'll definitely use Montway again and I recommend it too. Things went as smoothly as I could expect.
Hi Brad. Thank you for your review and for sharing your experience with Montway. We appreciate your recommendation and look forward to assisting you in the future.
Reviewed Oct. 29, 2022
The repair shop that works on the car recommended Montway as they've had a good experience with them. I went with them and my experience was a little confusing at times. I called their nationwide number and I got a different person a couple of times. They got the data in the computer and they looked at the deal and it was good. But it might have been better to be able to talk to the same person all the time.
Other than that, the delivery went smoothly. My 2003 Porsche 911 was transported roughly 1,500 miles from Bremerton, Washington to Phoenix, Arizona. A guy pulled up in front of the house. I saw him coming because he called me before to let me know he was in the area. He had a few other cars to unload before he could get to mine. Montway did what they said they were going to do in a timely manner and they were reasonably priced.
Hi David. Thank you for your review. We are pleased to hear you were referred to us and appreciate you sharing your experience.
Reviewed Oct. 28, 2022
We are in the process of transitioning down to Florida from Minnesota. We have two cars and one we transported down through Montway so that when I come down here to do stuff, I would have a car instead of having to rent one. One consideration for Montway was the cost and that they also allowed us to put stuff into the vehicle to be transported. It was another $75 and I could put an additional 100 pounds in. I could put 200 pounds in the car. It was nice that I could ship some things down in the vehicle at the same time.
I went online and I put in the dates that I was looking to do the transport. There was a window of what you could do. I spoke to someone because I wanted to get clarity because I had never done this before. They basically went through things. Once they pick up the car, they would have it down there within five days. When the driver picked up the car, he went through the process and told me what he was going to be doing. My car was the first vehicle loaded so we got to watch them load all the way up on the top over the cab of the truck. The driver told me the date that he would be arriving with it.
He sent me a text saying that he was a day out. I was having someone else pick it up at the house because I was still up in Minnesota. My person had the driver's phone number and he contacted him and told him we live in a trailer park. He was worried that the height and he wasn't going to be able to get into the park to deliver the car. They picked a spot where they could meet and the driver unloaded the vehicle and they did the exchange there. Everything was great with the car and everything that I had in the car was just the way I left it. The friend that I have that lives down here is going to be using that same company to transport. The gentleman that we worked with was just wonderful. Absolutely use Montway.
Hi Sue. Thank you for your review and recommendation.
Reviewed Oct. 27, 2022
Them getting the vehicle and dropping it off was right off smack on schedule. The driver, Adrian, was amazing. He helped us out with where we could meet him. He made it easy for us to meet somewhere close to our house but not come into the neighborhood. He is the best. It took him a couple of days to move it from Tucson, Arizona to Portland, Oregon.
Hi Rebecca. Thank you for your review. We appreciate your feedback on the carrier.
Reviewed Oct. 26, 2022
It was a good experience talking with their representative. The vehicle got here in good condition. I recommend Montway.
Hi Marilou. Thank you for your review and recommendation.
Reviewed Oct. 25, 2022
Once I booked the move, I got the contact information of the driver, Vlad. He's super reachable and had very good communication. I live downtown and he couldn't deliver to my door so he drove to a place that's very close where could park his truck and deliver my sports car to me. It was very convenient. The process was very easy and I will definitely use Montway again if I'm trying to buy a car upstate.
Thank you for your review, Joey. We look forward to assisting you in the future.
Reviewed Oct. 24, 2022
Great customer service, flexible, on-time, great price and best of all your car is safely transported! Though I had to change the type transport at the last moment they quickly were able to accommodate! From now I’ll be choosing Montway if I have to transport my car again!
Hi Paul. Thank you for your review. We look forward to assisting you in the future.
Reviewed Oct. 24, 2022
I chose Montway because it was rated so high on this website. They were a full day late picking up the car. It's now Monday and the car was promised to be delivered Friday (3 days ago). I've called Montway repeatedly for an update. They keep calling the car transport company (Vehicle Transport, Inc.) and no one can reach anyone. Still - to this moment - no one knows where the car is or when it will be delivered. Absolutely horrible service; especially for the price. THINK TWICE BEFORE USING THEM.
Thank you for your feedback. I am sorry to hear about the unsatisfactory experience. In auto transport, it can be difficult to provide accurate times due to the complex requirements involved. Due to this, we do not promise or guarantee any specific delivery dates or times. All dates are estimated and subject to change at a moment's notice. We advise all shippers to prepare ahead of time in the event of any shipment schedule changes. If you would like to provide additional feedback, please contact us at feedback@montway.com.
Reviewed Oct. 24, 2022
They picked the car up in California and delivered it to New York. It was very easy. There was no damage to the car when it was transported. The final price was exactly what it was supposed to be. There was no monkey business. If I needed another car transported, I will use them in a heartbeat.
Hi Mitchell. Thank you for sharing your experience with Montway.
Reviewed Oct. 24, 2022
Setting up the transport was simple. I called the phone number on the quote and a nice young gentleman called. But he sounded like he was from the Philippines. Other than that, he had perfect English and was very easy to understand. He took all the information down. I got confirmation in an email and a call saying that the movers would be there the following day. I also got a call the next morning saying they would be there. It was a breeze. The driver kept us informed as they came across the country. One morning, he called and said, “I'm here,” and he was here. The car was dirty but it was to be expected as they were on the road for six days. If I had asked for it to be transferred inside a cargo type of vehicle, that's one thing, but I just asked for it to go in an open trailer. So, it was fine.
Thank you for your feedback, Janet.
Reviewed Oct. 23, 2022
The driver was really good. He gave me his phone number and I could call him any time. He called me when he got here 'cause I was in California all the time. My son was gonna pick it up and he called my son. Montway did what they said they'd do. The driver made all the difference with his communication and the fact that he gave me his phone number.
Hi Barry. Thank you for your review on your experience with Montway and the carrier.
Reviewed Oct. 23, 2022
The driver picked up the vehicle in Santa Rosa, California and the delivery to Fort Worth, Texas took about three days. Montway's reps were good and I was really happy with them. The price was reasonable with what runs everywhere else and I would recommend them.
Hi Doyle. We appreciate your feedback on your experience with our representatives and your recommendation.
Reviewed Oct. 22, 2022
Everything was straightforward when I called Montway’s customer service. I got the estimate on the internet and when I called them up, the price didn't change. The guys came to pick up the truck at the predesignated time and they were all within that and there were no problems there. The vehicle arrived safely.
Thank you for your review, Tracy. We are pleased to hear about your experience.
Reviewed Oct. 22, 2022
Transporting my car from Milwaukee to Los Angeles was very easy. It was picked up early on a Wednesday night and was dropped off that following Monday, which was a day early. It worked out well because I got to my destination the day after the car was there, so I was ready to go. The communication was great and the driver had given me a phone number that I could call periodically to make sure that everything was all right. So, I called them on Thursday to make sure that everything was going into place, then I reached out on Sunday to make sure that the drop off was at this location at this time. Then, on the day of delivery, he let me know that he was about an hour out. It was a really good experience and in the event that I need to ship a car again, I would use Montway.
Thank you for your review, Jonah. We look forward to assisting you again!
Reviewed Oct. 21, 2022
Montway was very accommodating. Even when the car decided not to start a couple of days before they were supposed to pick it up, they were able to put everything on hold until we got the car back up and running again, which was a month later. We were then able to get it transported. So, everything worked out well. A day or two before the driver got to the destination, he gave me a call to let me know what day they were expecting to be there. On the day of, they contacted me so that I can contact my daughter to let her know that the car was gonna be there at whatever specific time and then, when they got there. The delivery was great.
Hi S. Thank you for your review and sharing your experience with Montway.
Reviewed Oct. 21, 2022
Where I was living in in Maui, I didn't have the reception to download things or the knowledge to take a picture of my car stuff and then get it out to Montway. So, I had a huge hassle having somebody else do it. Then, those guys over there didn't understand what was going on and everything turned confusing. Also, there were some shady things that I felt weird about the drop-off site for the van where they wanted $50 in cash and gave me no receipt to drop my van off. But I've worked it all out and I got my car. Montway's price was right and I'm happy.
Thank you for your feedback. Ocean shipping is a complex process with many moving parts. So it can be quite confusing. We are here to help every step of the way.
Reviewed Oct. 20, 2022
The car was really filthy when it got here and we had to have it detailed. Also, the driver's English wasn't that great and he was having difficulty communicating with me. There were two cars and I had to drive one to the garage because he couldn't make it in the complex. Then I went back for the second and he wasn't there, he had taken off with the car. He was looking for me, driving it around, so he couldn't find the address. That was a little messed up, but it wasn't horrible. It could have been worse. Other than that, the quote that Montway provided was reasonable and their customer service was good. They also got the cars here faster than they said they would.
Hi Annette. Thank you for your review of your experience with Montway. We would like to apologize for the interaction you had with the carrier.
Reviewed Oct. 20, 2022
The pickup and delivery went smoothly and the driver was good. I would recommend Montway.
Hi Nandesh. Thank you for your review and recommendation.
Reviewed Oct. 19, 2022
Our experience with Montway was excellent all around. They're reliable and the way they transported the vehicle was secured. The driver called me when he picked it up and he called me when he was getting ready to drop it off.
Thank you for your review, Bryan.
Reviewed Oct. 19, 2022
I transported a car for about 200 miles through Montway and it took about a week. They kept me informed and sent me an email on dates of pickup. They changed it three times but that was understandable and it was all within days. The driver was really good and very knowledgeable. He also called, and told me when he was coming in and when he got here.
Hi Steve. Thank you for sharing your experience with Montway.
Reviewed Oct. 19, 2022
Setting up the transport with Montway was a very good experience. They parked the vehicle at a convenient place. They took many pictures and compared them to the situation before I had it transported. They were very professional.
Thank you for your review and for sharing your experience, Zhenwei.
Reviewed Oct. 18, 2022
Setting up the transport with Montway was easier than I thought it would be. They were in contact with my sister who had the car on her property, had all that set up, and then contacted me early enough. It showed up a lot earlier than I expected, originally, but I got a phone call about that ahead of time. They unloaded it. The car came in the exact same shape as it had been. There was a cracked light on the back that was already cracked. But the driver was worried that with the wind that the actual cover would get blown off. So, he had taken the time to secure it down just in case. That was really helpful of him.
Hi Rebecca. Thank you for your review. We are pleased to hear about your experience from start to finish.
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