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Montway Auto Transport Reviews

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About Montway Auto Transport

Montway Auto Transport is a nationwide company offering fast and reliable vehicle and motorcycle moving services. The company ships more than 250,000 vehicles annually and offers efficient auto transportation backed by years of experience across the entire United States, including Alaska and Hawaii. Montway provides services for both individuals and businesses. Shipments are closely monitored to ensure the highest level of safety and support. Insurance coverage is included in the price of shipping, and no upfront payment is required.

Pros
  • No upfront payments
  • 24/7 sales and support
  • Free insurance coverage
  • Services all 50 states
  • 30-day locked-in price with TruePrice Guarantee
Cons
  • Must contact for tracking info
  • Terminal-to-terminal transport not offered

Montway Auto Transport Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Montway Auto Transport?
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    Page 13 Reviews 2035 - 2235
    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffRates

    Reviewed Aug. 30, 2023

    Montway's price was a little bit lower than a couple others that I looked at. When I talked to the person on the phone about the quote, one of the things I asked was, “If the price is gonna change for any reason or this quote actually pretty much in stone?” They said, “Hey, we're not gonna change the price.” That led me to think, “Yeah. Hmm. Okay. Well, if that's really the case, then…” So, I went with the, and it worked out great. The reps knew what they were doing and they executed it fine.

    I was on the side of delivery, and I communicated with the driver directly. They had two options. One was to pay ahead of time and the second one was to pay about 70% or so to the driver directly and you get a cheaper price. I did select that option. The driver was really great on the phone. I was helping him get directions to the location. He was in no rush and I paid him. I got the paperwork. It was smooth as can be.

    If I was gonna ship another vehicle, I'd be using Montway again. I'm not gonna fool around with anybody else. I was totally pleased. In fact, I gave a recommendation to someone. He asked me about transports and I said, “Well, just a few months ago, I used Montway. First time I used them, but it went terrific. Simple, easy, no change on price. The driver was great. Timing was great. So, you might wanna check with them.” He went ahead with Montway and he was thrilled.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for sharing your positive experience with Montway! We're delighted to hear that our competitive pricing and commitment to maintaining quoted prices played a significant role in your decision to choose us for your vehicle transport needs. Our team takes pride in executing seamless and efficient transportation services, and we're pleased to hear that you had a great interaction with our representatives and the driver. We appreciate your trust in us and your willingness to recommend Montway to others.

    Should you ever require vehicle shipping services in the future, please know that we'll be here to provide you with the same level of excellence and reliability. Safe travels. ^RK

    Verified purchase
    Customer ServiceCoveragePriceStaffBillingRates

    Reviewed Aug. 30, 2023

    I liked Montway's price, the reviews, and the customer service representatives. Setting the transport up was seamless. It was all automated. I got email confirmations. Payment was easy, insurance was provided, and the driver was in touch with me immediately. He called me, texted me, and sent me pictures. It was great. My residential area is on the tighter side. So him and I coordinated, and I found a local shopping mall that had a big parking lot. He thought it would work. I sent him the map. He looked at it, and it worked perfectly. My Porsche 911 turbo came a little earlier than expected. The communication was great. The price was right, and there was a lot of care taken with my vehicle.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your fantastic review of Montway! We're thrilled to hear that you had a seamless and enjoyable experience with our vehicle transport service. It's wonderful to know that our systems and easy payment options met your expectations. Should you need our services again in the future, please don't hesitate to reach out. We'd be honored to assist you once more. ^RK

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Aug. 30, 2023

    I looking for somebody to haul my car and Montway seemed like they were gonna be the fastest delivery. They gave me good coverage and I felt assured that they would do a good job. They answered every question I asked and they were there when I asked them to be there. They delivered the car faster than I thought they could and the driver was real competent. He told me when he was leaving, where he was gonna be, and when the car was gonna be there and he brought it to my exact location. Montway kept in touch with me all along. Before and after the transaction, they were there for me. Everything is a little bit steeper nowadays, but what they did for me in the time that they did it, the price was worth it.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for taking the time to share your positive experience with Montway. We're thrilled to hear that we could meet your expectations and provide you with a fast and reliable car hauling service. Our team takes pride in ensuring clear communication and a smooth transaction from start to finish.

    Your satisfaction means the world to us, and we're delighted that you found our service to be worth the price. If you ever need assistance with vehicle transport in the future, please don't hesitate to reach out. We're here to help! ^RK

    Verified purchase

    Reviewed Aug. 30, 2023

    I had a good experience with Montway. I was very satisfied. I recommend them highly.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation. Happy to hear you had a good experience and hope to see you again in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2023

    The whole process with Montway went pretty smoothly. They were great because it was a weird situation where I had to meet them here and drive myself and jump on a flight two hours away from our meeting point. It was good that they stayed in contact with me. Their communication definitely helped.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, William. Communication is essential to our services. So we're happy to hear the team did great. If we can help again in the future let us know!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 30, 2023

    Their customer service was excellent. They did everything. I never had to question anything. The transport went excellent. They were on time and fast. I was very happy with the cost too.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your feedback, William. We are happy to hear your experience was great. If we can help again please let us know. Best. ^RK

    Verified purchase
    PriceStaff

    Reviewed Aug. 22, 2023

    They were helpful and knowledgeable. Their quote was reasonable as well. The driver didn't communicate on the first day that he was coming. But we got ahold of him and we were able to meet up to get the vehicle on. Then they got the vehicle here in one piece. I'd recommend Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation. We appreciate your feedback as it helps us deliver the best service possible. We look forward to seeing you again soon.

    Verified purchase
    Staff

    Reviewed Aug. 22, 2023

    Our driver Viktor was easy to communicate with and was very conscientious. Our vehicle arrived exactly on time. This was the best experience we have had with any car transport. We would highly recommend to others and we plan to use them again soon! Our transport was from Florida to Pennsylvania.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review, Lynn. We're happy to hear that the driver was easy to communicate with and provided excellent service for your PA shipment. If we can help again, let us know!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Aug. 20, 2023

    I like Montway's price and schedule. Setting up the transport was very easy. I gave them the dates I wanted the car picked up and the dates I'd be in town to receive it. There was a three-day pick-up window. It ended up being the exact date I gave them. The driver let me know the night before he was gonna be there in the morning. He called me in the morning and said he's en route and told me the exact time that he was expecting to be there. I met him at a church parking lot. I offered to meet him there. Our house was on a dead end and cul-de-sac, and he never could have turned around. Overall, it was a great experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the wonderful review, Doug. We're glad to hear we could provide top-notch services for your needs. We hope to see you again soon.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 20, 2023

    My experience with Montway was not as comprehensive as it should have been because of the language barrier. They use a lot of overseas people. It's just the comprehension. Even though you may know English, it doesn't mean that you understand English. Other than that, it was quick and easy. The transport was from Tuscaloosa, Alabama to Cape Coral, Florida. They picked the car up on a Thursday evening, and it was at my sister's door on a Friday morning. So, it didn't take long at all. Communication with the driver was clear and very regular.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We appreciate your feedback, Nadia. We work with a wide variety of employees and carriers from all over the world. As we service internationally. If there are ever any communication issues, please let us know and we are happy to help. We wish you the best and are happy to help at any time.

    Verified purchase
    PriceStaff

    Reviewed Aug. 20, 2023

    I had a good experience setting up the transport. It was convenient and the rep was very informative. The mover gave us an ETA and showed up in a reasonable time. Plus, the quote was very accurate. Montway is one the best transport services in the US. It's definitely worth working with them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the excellent review, Donovan. We're happy we could help deliver expert service for your move. We look forward to seeing you again soon.

    Verified purchase
    PriceTimeliness

    Reviewed Aug. 20, 2023

    The vehicle got there the next day after they picked it up. The quote was right on. I'd definitely go again if I buy another car out of state.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Happy we could help with your out-of-state car shipment. We wish you the best and are happy to help any time.

    Verified purchase
    StaffBilling

    Reviewed Aug. 20, 2023

    The driver was very professional. He did a thorough inspection and we noted what preexisting damage there was. I got a copy of that. I had a coworker at the receiving end and they gave him the driver's contact information. They arranged a time for the drop-off and I provided the payment code so that once I had confirmation of delivery, the moving company would be paid. The vehicle got there looking exactly like how it looked when I put it on the truck.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, David. We're happy to hear that the driver delivered great service and did a thorough inspection. We are always happy to help and are here for you at any time.

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 20, 2023

    Montway was to work with. The pick-up and delivery were very smooth and quick. If people are looking for transport, I’d recommend Montway. I had a very positive experience with them.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation. We're happy we could deliver excellent service for your needs.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 20, 2023

    I had a good experience with Montway. I got ahold of them and told them what I needed and when I would like to have it. They got back to me a little bit later and said when they would be coming by to pick the vehicle up. First time I'd ever done it and it seemed seamless. The vehicle even arrived there before their deadline. If I have to do that again, I’ll look them up again.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    We appreciate the review, James. Not everyone ships a car every day and we are always happy to help. We hope to see you again in the future.

    Verified purchase
    Staff

    Reviewed Aug. 20, 2023

    We're extremely happy with Montway. From the moment they picked it up to delivery, it was excellent. The driver was very helpful and nice. He spoke with my husband when he picked it up, and he even offered some extra that he could put things in the car and so on and transport in the car. Also, he let us know a couple of times where he had to drop it off because the truck was too big to drop it off at my daughter-in-law’s. He came up with a plan and was able to come closer. My daughter-in-law was impressed with how he helped and how he tried to make it the easiest transaction possible.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review, Jan. Not everyone ships a car every day. So we're happy to hear that our team could make it easy. If we can help again in the future let us know!

    Verified purchase
    Staff

    Reviewed Aug. 20, 2023

    We were so happy with the service. The courier-drivers took pictures and examined the car. And they put the car on the lift and took it away. The transport was supposed to take two days. But the car was here before I got here. I told the driver what to do, and he did. It was flawless. I would recommend Montway Auto Transport to everybody that asks.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation. We strive to deliver professional service and your feedback makes that possible. We hope to see you again in the future.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTimelinessValue

    Reviewed Aug. 20, 2023

    Montway gave me an exact date and schedule and it was seamless. I told the customer service reps that I need to transport a car from point A to point B and I needed to do it within this time frame. They gave me a date. They picked the car up on a Friday, and it got there the following day, which was Saturday. The driver did great. He did a full inspection, took photos and videos of everything, and loaded it on professionally. He was on time, too. As far as the final cost, it was similar to the initial quote I got. It was worth it because they gave me an actual time and day and they didn't say, "Well, we gotta call somebody and we'll let you know," and then a week went by and no response. They were on top of their game. If I had to do it myself, it would have been a 12-hour drive, and then I would have had to have other people help me to get that car and drive it. That would have been a mess. So, working with Montway was worth the money to me.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review, Avis. We offer a variety of car transport services to meet our customer's needs. If we can help again in the future let us know! Best regards. ^RK

    Verified purchase
    PriceStaffRatesTransparency

    Reviewed Aug. 20, 2023

    I already knew about Montway but I still looked at the prices of other ones just to compare. This was the second time I had worked with them and I shipped a Mercedes E350. Montway didn't communicate an update on a pickup time and it was just lucky that I was home when they were gonna pick it up. They confirmed it but they didn't let me know. I found out when the driver just showed up and I might have missed the pickup. So, that's the only glitch. They got the car back to my house even before I expected. So, that part was great.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Margaret. I am sorry to hear about the inconvenience. We provide all status updates via email, but it is possible that there was a glitch with the email send. We're happy to hear the transport was overall great and we look forward to seeing you again in the future.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 20, 2023

    I was satisfied with my experience with customer service reps at Montway as well as with the service. The vehicle was here within 48 hours from the time that it was quoted. I was waiting on the driver and I had gotten a call from him around the time that I was expecting him and he was letting me know that he would be here within a few minutes and he showed up on time.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Pamela. Happy to hear our team did a great job with your move. We look forward to seeing you again in the future. Best regards.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 20, 2023

    We had to change the delivery date as well as the pickup date and the customer service reps from Montway accommodated that well. The quote was a little high but for the vehicle, I understand. It’s a Rolls Royce.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Sharon. We understand that things change, so we are happy to help in any way we can. Thanks for choosing Montway.

    Verified purchase

    Reviewed Aug. 19, 2023

    I've used Montway twice. The timing was exactly what they said.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Aug. 19, 2023

    Montway was very professional, understanding, patient, and kind. They walked me through the entire process and told me what to expect. They let me know once the driver was assigned and when my card was gonna be billed. The rep that I dealt with was very personable. It's one thing to call and talk and conduct business and be monotone, but it's another thing to call, conduct business, be professional, and then be personable, too. Also, the car arrived at its destination a lot sooner than I expected. Whatever Montway is gonna charge you, it's worth it. They're more reasonable than the other carriers, and they're professional and you don't have to worry. I'm gonna call them again because I'm probably gonna have another transport here in about another month or two.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the excellent review, Angela. We're happy to hear that we could provide a professional and understanding experience for your needs. Not everyone ships a car every day. So we are here every step of the way. We wish you the best and look forward to seeing you again soon.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 19, 2023

    I called Montway up and asked them for a quote for shipping my car from New Jersey to Florida. They gave it to me as well as the date they could pick it up and the date it should be delivered by. Everything was on time. The driver sent me a text message a day before he was dropping the car off. I was satisfied with the cost and the service.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review. Glad to hear we could deliver professional service for your needs. We look forward to seeing you again in the future.

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaffRatesTimeliness

    Reviewed Aug. 19, 2023

    I called a transport company and they said, “Let me get ahold of you later to give you a quote.” I had to wait several days. Montway was more receptive in the beginning. I did this over the internet and at first, I was uncomfortable about it. Montway responded right away and they were on it right away. The service cost a little bit more than what the other company wanted. But I needed to get this done right away. By the time the other company got back to me, I had already made the deal with Montway.

    I was a little confused at first because there was a different price for if they delivered the car to me than if they delivered it to my daughter. I assumed Montway had their own drivers and their own trucks. What actually happened was they contracted private drivers and I had to pay those private drivers. And because I had my daughter accepting the car, she couldn't pay that large amount. I couldn't get that money to her in time enough, so I had to go the other way. If I were there to accept the car, then I could have paid the driver. But my daughter was accepting the car for me, so I had to pay for it in advance. Montway would then take the money that I gave them and pay the driver and that costs a little more to do that. That could have been communicated a little better.

    When I finally understood what I had to do, I contacted Montway back and they didn't make a big fuss over it. It was easy to change what I had originally ordered. I had to have the car delivered from Nevada to my daughter's house in New Jersey and they were great about doing that for me. The car was in an all right condition when it arrived. It was dirty or worse-looking than it was when I left.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to provide your feedback. We are always looking to improve our services and your feedback makes that possible. Thank you for choosing Montway and we hope to see you again in the future.

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed Aug. 19, 2023

    I asked for a quote and Montway left it there. I didn't get berated by calls and texts from them. They were also straight to the point and their quote was acceptable. I decided to execute shipping my car with them. I did a covered transport. They were in constant contact. All in all, I would use Montway because we didn't have any issues. Our car showed up just like it left. The driver was able to bring it directly to us and we had zero problems. We're really happy with the service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Jason. We're happy to hear that our team could deliver a professional service for your needs. We wish you the best and hope to see you again in the future.

    Verified purchase

    Reviewed Aug. 19, 2023

    The transportation was fine. The only problem was there was an oil leak of the car that was above my daughter's car on the transport vehicle and it leaked down to the car. And I had to pay $80 to get it cleaned up. Other than that, everything was on time, and the delivery was good to go. It was originally to take four days. Montway Auto Transport was on time.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Paul. We are sorry to hear about the inconvenience but are happy to hear that everything else was fine. Your feedback is critical to us providing the best service possible so it is definitely appreciated. We wish you the best and hope to see you again in the future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2023

    I would recommend Montway Auto Transport. It's reliable. The rep was helpful on the itemization, changes, and schedule. They were very helpful. The driver was good too. He called me a couple of times. He told me the place, where he was or when he would come back. They pulled up the vehicle in front of my home and were on time.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review. Not everyone ships a car every day. So we are here for you every step of the way!

    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed Aug. 19, 2023

    Montway has a good reputation from what I researched and I liked their price. It was in line with a lot of other quotes that I received. I had them ship my SUV about 1,000 miles. Customer service was excellent. I had a very friendly gentleman who was down-to-earth and sincere. I thought that my vehicle would be safe with him. Once they arrived at the destination, they contacted me. The car was brought directly to the house. My family members they came out and met the gentleman. We definitely recommend using Montway.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation. We're happy to hear that we could deliver excellent service for your needs. We work hard to provide realistic and understanding service. Especially as not everyone ships every day. If we can help again in the future let us know!

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 19, 2023

    I liked that I was able to just make one phone call to Montway and I didn’t need to get a trailer or do anything like that. They transported the car themselves. Customer service walked me through the process, got my information and everything that they needed from me. They then said somebody would call me when they were on their way and they did. In the end, the initial and final cost were the same.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the excellent review, Joshua. We're happy to help transport your car at any time.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 19, 2023

    I had Montway pick up a car from a relative's house in San Diego and bring it to me in Northern Alabama. I was satisfied. I asked when I called if I could get a military veteran discount and Montway knocked a little bit off so that was nice. The communication with the driver was good. He contacted me the day before he got in the area as well as right before he came to the area. Montway did a great job. The car carrier was extremely nice. My dad sent me pictures when they picked up the car and they liked the driver. He and his neighbor and the driver all talked and he was very professional. If I have any need to have a car hauled again, I would call Montway.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Mark. We are always happy to help in any way we can. Glad to hear the driver did great and we'll be sure to share your kind words. Thanks again and hope to see you again soon.

    Verified purchase
    Customer ServiceContract & TermsPriceRefunds & PayoutsStaffRates

    Reviewed Aug. 19, 2023

    I was impressed with what Montway said that they do 50,000 cars a year and the write-ups were very good. There was enough to substantiate that they were credible. When I talked to the folks, I had a lot of problems because right away, they wanted to sell me. I told them I didn't know when the car was coming in and until then, I couldn't sign any kind of agreement that they were gonna do it. When it came in, I called back and said I was very picky because I was buying a $101,000 Corvette and I wanted a hard trailer. Everybody then began to give me the runaround that they could only do six and I said I didn’t want six cars in the trailer. I wanna pay for a two-car trailer and not to call me until they do. I never heard back so I called again and I got the dispatcher and he was very good. He said he would be back with me in 25 minutes. In 15 minutes, he had a carrier that was coming from Florida.

    This guy was phenomenal. He gave me the information and told me who the driver was and gave me his telephone number. I contacted him and their dispatcher. He was from another company and he was great. I was so impressed. He kept in touch with me. Every about six hours, he called me. He was gonna deliver the car on Friday and he called me at about eight o'clock on Thursday night and said he was in Flagstaff, which is two hours away from us. He said he could be down here by 10:30. I told him to take a night and get a good night's rest because I live in a gated community. He can't get in here past five o'clock. So he should stay there. He said he would be here by eight in the morning and at twenty to 8:00, he called me and was 10 minutes from my house. That was the amazing part.

    The guy took the car out and he had boards there still because it was low end, front end. He had the car elevated up and moved it out. He apologized for getting the car dirty and I asked what he meant. He said when he was coming through the panhandle of Texas, there was a vicious tornado down the road. There was a big dust storm and he pulled off the road but it got dirt inside of the trailer. I told him not to worry about it. At least he didn't try to drive through a tornado or dust storm. That’s using his head. He was a sharp driver. He said he put the seat belt behind him so it would start the engine rather than putting it around him. I said he had been a phenomenal driver and I needed his phone number and I passed them on. I would use him again and call him directly.

    The service with Montway was a little bit dicey at the start because they wanted me to commit. I wouldn't be pressured because I had no idea when the car was gonna be delivered. It was in progress and it was gonna be delivered. But I didn't get anything from the dealer or from Chevrolet so I was a little bit dismayed with that, but when I found that dispatcher, they put me in touch with him and he got me this guy with a car with two cars in it rather than six and the whole nine yards. And I was happy as a lark. It turned out to be well. Endurance was fair in the pricing and I had to overlook the inconvenience of being called and emailed all the time.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Gerald. Thank you for choosing Montway Auto Transport. We always strive to provide the best service and your feedback makes that possible. Send us an email to feedback@montway.com with any additional questions or comments you may have.

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaff

    Reviewed Aug. 19, 2023

    I used Montway a few months ago and it was a great experience. I called them and they were very prompt and responded quickly. The customer service was very good. They kept contacting me and made all the arrangements. The quote was very reasonable. The driver contacted me before the delivery of the vehicle and was very accommodating.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review, Ramesh. We are happy to help and are always here to help every step of the way. Have a wonderful day and we hope to see you again in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 19, 2023

    They were very thorough, detailed and returned calls as I was trying to figure out how to do this. Because I've never done it before. I was emailed or texted every six hours where they were at, what they were doing, and it went very well. I was super nervous and they made everything very comfortable. This was a 50-year-old car, and I've been trying to buy one for 20 years, so it was very important to me that it wasn't scratched and it was well taken care of. The details were important and they did an excellent job.

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    Response from Montway Auto Transport

    Thank you for the amazing review, Steve. Not everyone ships a car every day and that is exactly why we are here. Glad to hear we could get your classic to you safe and sound. Thanks again for choosing Montway and have a wonderful day.

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    Punctuality & SpeedStaff

    Reviewed Aug. 19, 2023

    Setting up transport with Montway was very easy and quick. The original pickup was at my house through a neighborhood street, and then the drop-off was at my work. They said it would take about four to five days. But it only took three days. My drop-off location was supposed to be at the hotel and they were able to change the location. They were very patient with trying to find where I was to drop it off. The vehicle was all in one piece and they really took care of it. They communicated a lot, too.

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    Response from Montway Auto Transport

    Thank you for the review. We're happy to hear that our team could deliver excellent service for your needs. Thanks again for choosing Montway and we hope to see you again in the future.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 19, 2023

    Their price was reasonable and their customer service was good. The rep was really friendly. I didn't wanna make a decision right then, so he reached out after to see if I had any questions or concerns. It was really easy and cool.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for the great review, Thomas. We strive to deliver professional service and are here for you every step of the way. If we can help again in the future let us know!

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    PriceStaff

    Reviewed Aug. 19, 2023

    The driver met me as soon as I got to Georgia. I was told five to seven days and he got to Georgia in three days. It was a fantastic experience. It was well worth it. I was so satisfied that I referred one person and that person used Montway as well.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services. We're happy to help at any time!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Aug. 19, 2023

    I like that Montway has more availability for my area. They were concise and on time. The quote was good. It had some variability due to gas pricing. We called a couple weeks prior, and the rep didn't know the exact price of the gas in the future. There was a little cushion in there and it was accurate. For the pick-up, the driver called and asked me to meet at a larger facility a couple miles from my house. I told him I couldn't get there. He said, "No worries, we'll just come straight to your house." They came with a large vehicle down my street and loaded the vehicle at my house. But the person who received the vehicle wasn't happy that they came at 10:30 at night. The inconvenience of dropping it off super late was the only problem.

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    Response from Montway Auto Transport

    Thank you for the review, Stan. We appreciate your feedback as we strive to deliver the best service possible. Happy we could help and hope to see you again in the future.

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    Staff

    Reviewed Aug. 19, 2023

    The rep with Montway was very informative. The driver was excellent.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services. We hope to see you again in the future.

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    Refunds & PayoutsStaff

    Reviewed Aug. 19, 2023

    Montway said the transport would take within 7 days, but it ended up being 10 days which was still reasonable for me. The driver met me in a parking lot at a shopping center and unloaded the truck. We both inspected it then I paid him. It was simple.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Happy we could make it easy, Brock. Thanks for choosing Montway and we hope to see you again soon.

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    Punctuality & SpeedStaff

    Reviewed Aug. 19, 2023

    The reps at Montway were patient and straightforward. It took a few days to get a transport assigned to my car, but as soon as it was assigned, they picked it up. The driver was fantastic. He dropped the car off later in the night and told me why. He communicated with me very well on whenever he would be there and around where we would meet. The reports that they took on the car were very detailed.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Daniel. Not everyone ships a car every day so we work hard to make it as easy as possible. We will be sure to let the driver know they did great. Have a wonderful day and hope to see you again soon.

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    Customer Service

    Reviewed Aug. 19, 2023

    Montway's people have good communication. I had my delivery on their promised delivery date, so I was very happy on that. I was also happy with what I paid.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services. We wish you the best and hope to see you again soon.

    Verified purchase

    Reviewed Aug. 19, 2023

    Working with them was a good experience overall. I got my car shipped in a good amount of time. The pickup and delivery was smooth. I met the movers at a specific location in Chicago, got the car picked up and I got my car in a day or so. Use Montway. I highly recommend it.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation, Sumer. We're happy to hear that you had a good overall experience. If we can help again just let us know!

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    StaffBilling

    Reviewed Aug. 19, 2023

    Montway was definitely fantastic. The rep that helped me set up the transport was very good. The driver was fantastic too. They always let me know when they would expect to be here and where we would have to meet up. Everything was great. The timing was fantastic. When they dropped the car off, they went all the way around, inside and out, took pictures of the vehicle. They were really good. I was a little afraid. I was like, "You gotta give somebody your credit card number and this and that." It was only a small deposit, and then when the vehicle was delivered, I paid cash. I felt safe without being afraid that my money was gonna be taken. They have a good system.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the recommendation, Robert. We are happy to hear that the team did a great job with your move. If we can help again let us know!

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    Customer ServiceStaff

    Reviewed Aug. 19, 2023

    I used Montway almost a year ago when I was moving out to California and I needed an auto transport, and then I had a great experience then. So, I repeated the experience this summer. It went great. The pickup was a little bit challenging because there was a delay in pickup. The timing was difficult because you would get a range of a certain amount of hours to pick up the vehicle. But overall, very good communication. Same with the delivery. The driver at the end was able to deliver it earlier and very much communicated back to me over the phone and gave me a time frame.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Kiera. Happy to hear our team could maintain good communication and deliver ahead of schedule. Thanks for choosing Montway and we look forward to seeing you again.

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    PriceStaffFollow-ThroughHonesty & Transparency

    Reviewed Aug. 19, 2023

    I needed to transport a car from Michigan to Southern California. I used Montway and they were professional. True to what they proposed, there were no surprise fees. The pickup went as promised and they asked that the car be brought to a big public parking lot so their truck wouldn't have any problems navigating the neighborhood. Then it was dropped off at a depot in Southern California and the car was towed to my house. I had no contact with the driver at all other than the tow truck person who delivered the car to my house. The cost seemed appropriate and fair. I highly recommend the service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Todd. We strive to provide seamless and professional service for our customers. Happy to hear that the experience was great and that you recommended us. We hope to see you again soon.

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    PriceStaffRatesTimeliness

    Reviewed Aug. 19, 2023

    I shipped a Hummer out of Florida for around 300 miles or so thru Montway. They honored the quote they gave me and it was a reasonable price. The driver was very helpful and I ended up giving him a nice tip. He delivered the car on his truck. But the battery was dead and it wouldn't start. So he took it back. Then I bought some batteries the next day and he helped me put the batteries in so we could get it off the truck, and drove it up to my storage place. I’ve moved probably four cars with them. I moved one from Atlanta to Pennsylvania. I moved one from Arizona to Georgia. My experience with Montway was professional and pleasant.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Ronald. We're happy to hear that the driver exceeded expectations and provided professional service. We'll be sure to share your feedback. Thank you again and hope to see you again in the future.

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    PricePunctuality & SpeedRates

    Reviewed Aug. 19, 2023

    I liked how fast Montway did the movement from the time they picked up my vehicle. They were right on time then it took them eight days to transport it from Connecticut to California. I was pretty pleased with the price, too which was the same as the quote I was given.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Jose. We're happy to hear our team could deliver and we hope to see you again in the future.

    Verified purchase

    Reviewed Aug. 18, 2023

    We were very happy with the service. It was all fine.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thanks for choosing Montway for professional car shipping services!

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    PriceStaff

    Reviewed Aug. 18, 2023

    I needed to get the car to Florida and the rep said that he could do it in the time window that I wanted, and he gave me a fair quote. The transport was from Tenafly, New Jersey to The Villages, Florida. It was picked up on Monday and I had it on Wednesday evening. Everything was fine. I was satisfied.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to provide timely and professional service. Thanks for choosing Montway!

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    Staff

    Reviewed Aug. 18, 2023

    We had one vehicle at that time that needed to be picked up and transported. We were at the hotel at a specific time after we moved all of our possessions out of our house that day. The moving van came, picked up our goods, left. We cleaned up the house, we left, went to the hotel, and Montway Auto Transport met us there. They were very agreeable and flexible because our window for pickup was small. They picked up the vehicle, and the next morning, we got an Uber and went to the airport. Everything worked very well together.

    Montway gave us an approximate time of arrival, and they were very close to that. They delivered it to our home. The vehicle was in excellent condition. It was dirty from the trip across the country, but other than that, not a problem. The gentleman and his navigator were lovely people. And after meeting them, it made us feel comfortable in handing over our vehicle to them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway. Happy to hear we could meet your auto-shipping needs. If we can help again in the future, just let us know! ^RK

    Customer ServiceTechPriceTransparency

    Reviewed Aug. 17, 2023

    I see where Montway transit is on your preferred vendor list, so this review might not get posted. We went with Montway because of the positive reviews. Received many emails from them until they requested an extra $100.00 from us. The trucking company that they say requested more money never showed up. Car wasn’t picked up until the following week when we had already left the pickup site. Asked them for an explanation and never received any.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello,

    ​Thank you for taking the time to contact us. We apologize for any inconvenience you have experienced during your recent vehicle transport. As a broker, our services are to match your shipment with a carrier that can accommodate your needs. Each carrier has its own policies, pricing, and procedures. There are times where our pricing may not align with what our data suggests, even after negotiation. Regardless, we will still present these options to you as our goal is to get your shipment arranged as quickly as possible.

    Due to the complex nature of auto logistics, we are unable to guarantee any specific dates for our standard shipping options. All dates provided are estimates and are subject to change at a moment's notice due to weather, traffic, and other various factors. We provide complete shipping details on our website at https://www.montway.com. This information is also included in our quote and booking emails. For shippers with load restrictions, we would ask that they please inquire about our expedited service solutions.

    ​If you have any additional questions or comments, please contact us at feedback@montway.com We are happy to help in any way we can.

    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed Aug. 16, 2023

    We hired Montway to transport one of our vehicles across the country. The lack of communication was extremely unprofessional. They told us they would be picking up the vehicle on one day and ended up getting it 6 DAYS LATER! We phoned frequently which only led to more frustration and to top it off the language barrier was horrendous. They were given SPECIFIC delivery instructions in which they completely disobeyed; in fact after dropping the car on the road they left the key in plain site in which anyone could have walked by and stolen the vehicle. I DO NOT recommend this company to anyone!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello, we're sorry to learn about the inconvenience with your transporter. Unfortunately, we're unable to locate an order in our system that matches your information. We have messaged you for details but have not received a response. We're here to help in any way possible and would ask that you please contact us at feedback@montway.com with your order information. Thank you.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Aug. 16, 2023

    Montway Transportation Company is the Very Best Service for transporting vehicles! They are efficient, careful, hardworking, and on time. We have used them twice already and we will only call them in the future, if the need arises. They are reliable, honest, and timely. Words do not adequately convey our Appreciation for the good care they took with our car. Thank you Montway!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the amazing review, Phyllis. We do our best to provide the best service possible and really appreciate your feedback. We look forward to seeing you again soon.

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    PriceStaff

    Reviewed Aug. 14, 2023

    The vehicle was delivered earlier than expected. The quote was reasonable and was no additional changes were made upon delivery. Beast Transportation [**] was used as the carrier. The guys were courteous and very personable. I'd highly recommend both Montway and Beast.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway for professional car shipping services. We appreciate your feedback and look forward to seeing you again in the future.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2023

    When I talked to Montway in the past, it was like they were in an office by themselves and we had very good conversations. But when I called this time, they had to call me back and it appeared to be from a call center. It was very difficult to understand the rep and the volume was bad. Plus there a lot of other voices in the background. Other than that, communication was fine and the delivery of my vehicle worked out very well. I got it in very good condition.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the comments, Sue. We are always looking to improve services and your feedback makes that possible. We're happy to see the overall experience was great and we look forward to seeing you again soon.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 14, 2023

    My experience with Montway was very simple and straightforward, and I would do it again. The process was described, and they answered my questions clearly. I booked for three different cars and it was a bit expensive, but the quote matched what they charged. I scheduled them to be separate, so there were three different pick-ups and delivery times and the communication was great with all three drivers. They kept the communication going and showed up when they were supposed to.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Doug. We're happy to hear that all three of your cars were a seamless experience. Have a wonderful day!

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    Billing

    Reviewed Aug. 14, 2023

    The move went pretty smoothly. It was just that there wasn't lot of information about the tracking. I didn't know until the car was almost there that there actually was a little link in the bill of lading that we could click that gave a real-time tracking of where the car was. Other than that, everything went as planned. I had a good experience.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Donna. We work hard to deliver the best experience possible and your feedback makes that possible. Overall, we're happy to hear it was a good experience and hope to see you again in the future.

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    CoverageStaff

    Reviewed Aug. 14, 2023

    Setting everything up with Montway went really well, and I was very happy. The driver was friendly, personable and answered any questions I had. I felt good giving my vehicle to him. He was really good too with the pickup. Montway offered to bring the car directly to the house, but my mom lives in a retirement community and I thought, “Well, there's a parking lot at the country club or at the golf club area.” I asked them to meet me there where it was easier to unload the car, and the driver was very amenable to that. He was very conscientious and offered me time to pick up the car. That was very thoughtful. He was very flexible and wanted to make things as easy as possible. The car came covered in bugs, but that’s to be expected.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for sharing your experience, Heather. We strive to work with the best drivers out there. So it's great to hear when they do an awesome job. We wish you the best and hope to see you again in the future.

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    Customer Service

    Reviewed Aug. 13, 2023

    They responded to every single email and called me on the phone. They set the move up and I showed up for the mover to pick up my car. I was really nervous because it was a lot of money. The movers couldn't even speak English and they would send me messages not in full sentences. But the two Ukrainian brothers who did the move were super sweet and nice. I felt at ease. They picked up my car and delivered it on time and in perfect condition. They kept in touch with me and nothing was stolen from the stuff that was in the car. Plus, they did not overcharge me or alter the fee.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, Karin. We work hard to work with the best carriers out there. In the event of any issues, such as communication, our staff is always here to help. We wish you the best and hope to see you again in the future.

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Aug. 13, 2023

    Working with Montway was awesome every step of the way. They didn't bug the crap out of me like everybody else did. We even had to delay the move because of unexpected circumstances and they just said, "No problem. Just let us know when you have a date." They gave us parameters for what we could put in the vehicle.

    The driver showed up on time and was very efficient and careful. He delivered the vehicle to New Mexico a day ahead of schedule but with total communication. So we were all ready. Plus the price I paid was what I was quoted. I was able to pay with a credit card.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the great review, George. Not everyone ships a car every day. So we do our best to make it as streamlined and easy as possible. We're happy we could help and hope to see you again soon.

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    Staff

    Reviewed Aug. 13, 2023

    I was moving cars around for vacations and when I used Montway, they've been able to satisfy that trip. The transport was for about 2,000 miles and the drivers communicated as best they could.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We appreciate the review, Edward. We're happy to hear that the team could help with your vacation move. If you need us again, we'll be here for you!

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    Customer ServicePriceStaff

    Reviewed Aug. 13, 2023

    Everything was fine with customer service and the driver was really good. They delivered my vehicle a couple of days earlier than we expected. So they held onto it. Also, they honored the initial quote.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Victoria. We are happy to hear that the team was able to deliver excellent service for your move.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 13, 2023

    Montway offered a free quote so I put in the information and it sent something back. Within a half hour, somebody called me about that quote and we booked it. It all happened so quickly. One of the quotes was for two vehicles and the other one was for one vehicle. We had the landing date when we wanted it to a house that we were purchasing and the deal fell through. So, we had to cancel that. We rescheduled it and found out we got it back on the same date. So, there was a lot of confusion. Through all of that, the reps were very helpful.

    I met the first driver in Montana and got the vehicles to him. He didn't speak much English but we were able to muster through the transport. We got the vehicle loaded and I was gonna leave the next morning to meet him where he was bringing them to. He drove all night and got here in the morning and called me. And I said I wouldn't be there till the afternoon so he ended up hanging out until I drove it. After about 20 hours, I got here the next morning and I called him up and he met me here and he dropped them off. And then the second one, the driver picked it up about a day later and it was about three days before he got here, which was no big deal at all. I met with him at a truck stop, which was convenient for him, and picked up the vehicle. The interactions with the drivers were very well.

    One of my vehicles was a pickup with a flatbed and the first driver was a little concerned that something would blow off or this and that. So, he recommended that I pull a few items off. So, I did. He walked around it and took some pictures. And when he got here, he unloaded it and took some pictures. So, he was definitely concerned about if there were any new damage or anything in transport and there was none. So, I appreciated it and respect that he was looking to see if there was anything that he had caused.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Ken. Auto logistics can be a pretty complex process. We do our best to make it as easy as possible. We're happy to hear the team did a great job and will be sure to let them know!

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    PriceStaff

    Reviewed Aug. 13, 2023

    Their transport process was simple to read and understand. The quote that they gave me was consistent with the industry. The driver was always professional, kind and respectful.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review! Happy we could make it easy and look forward to seeing you again in the future.

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    Customer ServicePriceStaffBilling

    Reviewed Aug. 13, 2023

    I called Montway and gave them my date and my destination. I also gave them my credit card information. When it came closer to my time to leave, they called to confirm it. The driver called and told me he was coming. I asked him, if could he come at a different time and he did. When he was in my neighborhood, he couldn't get into my subdivision because the streets were so small. He drove my car into my subdivision and that was it. It was a smooth transaction. The quote was reasonable too.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for choosing Montway for professional car shipping services. We look forward to seeing you again in the future.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 13, 2023

    Montway was awesome. I had a complicated situation, so they were really helpful. I had to reschedule a couple of times and they were really accommodating. The transport was quick too. The driver was super communicative. The final cost was also exactly what they quoted me.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Kathryn. Not everyone ships every day. So we are here to help every step of the way!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 12, 2023

    Once I called Montway Auto Transport, I kept getting many emails and calls from different people within Montway. So, it was hard to keep up with who I was dealing with. But at the end of the day, my car got transported, so I'm happy with it. The pick-up point was Kirkland, Washington. The drop-off point was Traverse City, Michigan. The original thing was set up for four or five days. They got it there in two days because they drove straight through. We had the driver drop off at the apartment complex that we were renting in Traverse City. So, he dropped it off just where I told him to. And we found the car there when we came. So, it was seamless. The guy with the drivers were nice. And every time I talked to somebody from Montway, they were very courteous and prompt.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the excellent review, William. Auto logistics is a complex process, but we do our best to make it easy. If we can help again let us know!

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    Customer Service

    Reviewed Aug. 9, 2023

    I called Montway and setting up the transport with them was very easy. I just didn't hear from anyone for a long time. So, I didn't know if my car was being picked up. I used the online search chat feature, and that worked really well. They said, "Oh, yeah. No one will reach out to you yet. Someone will reach out to you like by this date. So everything is totally normal." That was very reassuring.

    The pick-up point was somewhere in Portland, Oregon. We had to find a new pick-up location because the streets are very narrow. Then the vehicle got dropped off in Ellington, Connecticut. They could not get through. I already knew this was gonna be a problem because I just moved across the country. So, I had a backup parking lot in mind. If someone's doing this the first time though, they wouldn't know that. They'll think that somehow Montway's dispatch will figure it out, but they're not gonna know the intricacies of every little neighborhood.

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    Response from Montway Auto Transport

    Thank you for your review, Erica. We appreciate your business and look forward to the next move.

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    Customer ServicePrice

    Reviewed Aug. 7, 2023

    My first time having a vehicle, let alone a 61 year old classic, moved across country. A friend recommended Montway, but I also read reviews and called three different companies. Montway wasn't the cheapest, about average. But, they did a great job! Good communication, everything went as planned and no hidden costs. Thanks!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Kevin! Thank you for choosing Montway. Should you ever need us again in the future, we are always here.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 6, 2023

    We needed to transport a car from Michigan to California, and Montway was recommended by a prior customer of theirs. The cost was fair. Setting up the transport was quick, easy and convenient. They said the transport would take five days, and it took four days. The dispatcher and the driver were both very cordial on the pickup and the drop-off. They told us they would pick the car up at a shopping center parking lot that was very convenient to our house. It’s less than a mile away. They picked it up late in the afternoon. I told them where I was. It's an empty section of the parking lot, and they picked up my car and another car.

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    Response from Montway Auto Transport

    Thank you for your review, Neal. We are happy to assist you and look forward to the next move.

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    CoverageTechStaff

    Reviewed Aug. 6, 2023

    I had a car shipped from Hawaii to the mainland by Montway and everything went well. When I got to the actual day of shipping the car, there was some type of snafu and they didn't have the record. It was really strange and it was upsetting at the time. But they fixed it in a matter of moments. I was impressed by the fact that even though there was an issue, they fixed it. Also, I love the driver. He communicated with me and we made a plan about where he could drop off the vehicle.

    I knew of a place that was really handy and I could walk to that was on auto row here in Olympia. It was set up for car carriers with these big, wide, long expanses of asphalt with nothing in the way. Where I lived, it would have been impossible for him as he would have been blocking traffic and it would have been a huge snafu. I told the driver to that is was about five minutes walk, he could drop it off there and I could just walk down there. I was so impressed by him. The car they shipped was so precious to me and I was so happy to see it.

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    Response from Montway Auto Transport

    Thank you for your review, Bonney. We are happy to help!

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    PriceStaff

    Reviewed Aug. 6, 2023

    I moved out of Illinois and I went to Texas and I was transporting my vehicles. At the last minute, I added one extra car because I didn't wanna drive it and they were pretty reasonable. They added $700 to the original quote and it was within my budget. I was happy with it. I had five vehicles, four of which are antiques, that had to be transported and I wanted to make sure it was done in an enclosed transport, which I was able to get with Montway.

    Also, I wanted to make sure that the timeframe worked out and that I would be there when they picked the vehicles up and in Texas when they dropped them off. A couple of the gentlemen I talked to in preparation for it were pretty confident and it worked out. The driver was a real good guy and did a good job. He pulled right in front of my house here in Texas and he was able to unload everything. He inspected them as he unloaded and then I drove each one into the garage. He was professional and made sure everything was okay.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the amazing review, Les. We move thousands of vehicles every day. So when it comes to antiques, it's important to us that we get the right carrier for the job. We are so happy to see that displayed here and we'll be sure to let the team know. Thanks again and we hope to see you again soon.

    Verified purchase

    Reviewed Aug. 6, 2023

    The guy who met me here in California was awesome. My car was fine. Montway was very good.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Awesome to hear! Thank you for the great review, Corinne. Glad we could deliver good service and hope to see you again in the future.

    Verified purchase
    Customer ServicePriceStaffFollow-Through

    Reviewed Aug. 5, 2023

    I had to transport an SUV from New York to Phoenix. I did an online quote with Montway and they called me to verify everything. Then it was pretty much smooth and straightforward. They answered all my questions, and were very professional and experienced. I also liked the timing and I didn't experience any single issue. Because it was the summertime, the quote was little bit higher than I expected, but it was fair and reasonable. Also, the delivery was perfect. I was worried because even though they gave me a date, nobody contacted me in terms of the pick-up time. So, I had to contact them the day before. They said the transport was going to take three days but there was a flexibility, depending on the company. In the end, they said it would be delivered on Saturday, which was the third day, and they delivered as promised.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the feedback, John. Auto logistics is a complex process with many moving parts. So we make sure to verify details to ensure smooth transport. Your feedback is incredibly valuable as it helps us refine processes to ensure even better service in the future. If we can help again, let us know!

    Verified purchase
    PriceRates

    Reviewed Aug. 5, 2023

    We keep going back to Montway because they're efficient. It's also convenient and the pricing is fine. My experience with them this time was like clockwork.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Happy to see you again, Russell. We work hard to deliver efficient and professional service at all times. So it's always great to see we're doing a good job. We appreciate the feedback and wish you the best.

    Verified purchase
    Staff

    Reviewed Aug. 5, 2023

    Everything was very detailed and on point. I wasn't caught off guard by any surprises. The driver was awesome.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your comments, Jaun. We appreciate the feedback and hope to see you again in the future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 4, 2023

    I called and talked to Montway, and I got professional service from the beginning to the end. The driver was fantastic, very cooperative, and very helpful. He picked the vehicle up in a town I lived in. He gave me a window between 7:00 and 9:00 the day before when he was gonna be there. He called me that morning around 7:30 and said he was coming from Tampa, and that he was going to be a little bit late because the traffic was unbelievably heavy where he was coming from. He got there a little before 11:00, and he had an empty truck. I was the first one on. Everything went great.

    I wasn't there when the truck was delivered up in Wisconsin, but it was brought to my son's place of residence. The driver did the same thing with him. He called him up. He got delayed in another couple of stops he was doing further south from here. It was no big deal because we weren't there anyway. We had to change addresses of about 15 miles from where I gave him the address when he picked it up in Florida. My son had told him that he was gonna bring it to his house because he wasn't able to leave his employment and get over to meet him 15 miles away. My son gave him directions, and he even commented that it was even easier for him to get to my son's house than it was the original pickup place. So, everything went fine.

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    Response from Montway Auto Transport

    Thank you for the review, Michael. Communication is essential to auto logistics. We are so happy to hear that the driver was able to deliver. They will be happy to hear they did great. If we can help again in the future, just let us know!

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Aug. 4, 2023

    Montway's pricing was better. Setting up the transport was simple. I scheduled when I wanted to drop the vehicle off, and they let me know of certain things that were going on or when it got there and left port and then got on to a vehicle to come here to Pennsylvania. I was here for the pickup and it was simple.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the review, Brittany. Happy to hear we could deliver simple and professional service for your needs. We are here for you at any time.

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Aug. 4, 2023

    Customer service was all good. They were very helpful with getting precise pricing. They explained the differences between getting the car shipped enclosed or not enclosed and the difference in pricing. They broke down different options that were available and they were very on par with the delivery timeframe. The car was shipped faster than the timeline they gave, so that was even better. The transport was from Oakland, Illinois, which is a Chicago suburb to Henderson, Nevada, which is outside of Vegas.

    Montway communicated through the way, even the dispatchers. They were telling you and giving you a heads-up of when they were going. There was a 24-hour notice, "Hey, we're gonna be delivering the cars tomorrow." Even from the pick-up, everything was on par. Everyone was helpful with that. The one time I did have to reach out was because I had a question and Montway was very responsive. They got back to me fast. I would definitely recommend this company. The cost was straightforward and there were no hidden fees.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for the excellent review, Ryan. Auto transport is a complex process with many moving parts. We do our best to make it as easy as possible and communicate what is necessary. We wish you the best and hope to see you again in the future.

    Verified purchase
    Staff

    Reviewed Aug. 3, 2023

    Montway transferred the car in the vessel from Kauai to California and then the transport company picked it up and I got it in Florida. The transfer part of the vessel was perfect. It was just the transport of the car because even my battery was dead. They must have left the window open because the side of my door was all wet and everything too. And it didn't happen with the BMW, just on the Lexus. Also, the transfer people put the Lexus underneath a car that was leaking a ton of oil and it got it all over my car. The driver said to just wash it and it should be fine. But it took more than just washing it.

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    Response from Montway Auto Transport

    Thank you for the feedback, Sammy. We are sorry to hear about the inconvenience. Unfortunately, these are occurrences that can occur beyond anyone's control. Motor carriers always do their best to provide the best service they can, despite these factors. We appreciate your details as this is essential to us helping improve services and continue to deliver the best service we can.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 3, 2023

    I've used Montway before and the service is easy. The reps are awesome. When you call the first time, they’ll give you a direct line. So you just deal with that one agent throughout the whole transaction. In other places, you gotta start all over again when you call back. My fiancée was moving from Washington State to South Carolina and the communication with the driver was perfect. I had a last-minute issue come up. So I had to move the appointment and they had no issue.

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    Response from Montway Auto Transport

    Thank you for the review, Pablo. We work hard to deliver a professional and streamlined car shipping experience. Glad to hear we could meet your needs. Hope to see you again in the future.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 3, 2023

    Montway was super easy to work with. It took me less than 10 minutes to get a quote and get the transport confirmed. I reached out several times before the actual pickup day to ask some questions, and they always got back to me within a couple hours. They told me it would take 7 to 10 days, and on the 9-day mark was when they were available and showed up. The delivery in California was great. They called the day before to let us know they were coming. Then on the day of, they gave us a time frame. The driver told us that he'd let us know 35 minutes ahead of schedule. The drop-off was quick. They had already taken it off the trailer and had it on a single trailer, so it was easy to drop off right in front of my house. I'm 100% gonna use Montway for anything I need as far as car transportation goes from here on.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your review! We strive to work with the best carriers in the industry. We hope to see you again in the future.

    Verified purchase
    TechStaff

    Reviewed Aug. 2, 2023

    Montway brought my car up to Boise and it was great. It was a son and a dad that did the transport. I met them outside of our subdivision for the pickup, the father pointed out all the stuff I never even noticed, and they took off. The transport was 1,000 miles and they were in Boise overnight. Everything came out fine, so I was really happy. They were very understanding and very helpful.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Your 5-star review is greatly appreciated, Elizabeth! Should you ever need to transport a vehicle again, we are always here.

    Verified purchase
    Customer Service

    Reviewed Aug. 2, 2023

    The automobile was picked up in Oklahoma on the designated day and delivered in Massachusetts on the designated day. The automobile was delivered in the same condition it was picked up. The communication with us throughout the process was good. We will use Montway again if another similar situation arises.

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    Montway Auto Transport
    Response from Montway Auto Transport

    We're thrilled to see that your vehicle arrived safely to Massachusetts. Should you ever need our help again, we are always here!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2023

    Excellent customer service. Agents were able to tell me estimated delivery dates and where vehicle was at when asked. Driver arrived on time and delivered truck to the docks promptly. Truck actually arrived on an earlier ship with no damage. Great experience and highly recommend to those planning shipment to/from Hawaii.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you so much for your feedback, Curtis. We appreciate your support and recommendation. See you next time!

    Verified purchase
    PricePunctuality & SpeedRatesTimeliness

    Reviewed Aug. 2, 2023

    Setting up transport with Montway was easy. They told us the day. I had my friend drop off my car ‘cause I had already left the state by that point. The pick-up was super easy too. They told me that it was coming the next day. It was remarkably fast. The standard was seven days and it ended up being three days faster than what I had been expecting. I was really surprised. I put a plant in my car and I thought it was gonna die, but it was still alive and it's thriving. It's been a great experience and at the price too. I was so happy. I've been raving about it to friends.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your comments, Marissa. We are thrilled that your vehicle arrived safely and that you had a great experience. We hope to see you again.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Aug. 2, 2023

    Fast, safe and professional service. Great customer service offering different choices and answering all questions. Good timing. Vehicle arrived as expected with no damages. Just a mismatch when changed address for pick up. Easy fix, It didn’t affect the service. Driver very flexible and polite. Affordable price. I will it use again and I will recommended to other people. Grateful for great service and encourage to keep it up. No negative input.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Katie! Thank you for your feedback and positive remarks. We look forward to seeing you again!

    Verified purchase
    PriceStaff

    Reviewed Aug. 1, 2023

    On time for pickup friendly and courteous very meticulous in loading vehicle. Delivered on time. Car in good condition on arrival. This was second time we used them and will use again. In our situation all of the above is very important. We are in our 80s and having peace of mind is so important to us as is cost and we feel the cost is very reasonable.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Greetings Rosemary! Thank you for your feedback. We appreciate your repeated support and we look forward to next time!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 1, 2023

    Montway Auto Transport provided a seamless and positive experience for the transport of our 2017 Buick Encore! Their pricing was very good and the transport driver and carrier they partnered with did a wonderful job. It was within the timeline we requested an everything went very smoothly. I especially appreciated that they didn't hound us with lots of emails that weren't necessary and that they didn't give our information out to carriers that would keep reaching out for our business. We have done several auto transports and this was exceptionally smooth with Montway Auto Transport. Greatly appreciated!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Susie. Your positive review is greatly appreciated. Should you need us again in the future, please do not hesitate to contact us.

    Verified purchase
    PriceStaffRates

    Reviewed Aug. 1, 2023

    First time in 25 years that I shipped a car. Prices justifiably have increased but so has everything else. There seemed to be a lot of competition and prices varied by as much as 30%. Like any thrifty person you start with the cheapest. The cheapest couldn’t give anything close to pickup or delivery time or place but Montway did and they delivered. Good equipment and employees. I would use them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Robert! Thank you for taking the time to leave your review. Should you need us again in the future, we are here to help.

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Aug. 1, 2023

    Your company came when promised and delivered the cars when promised. They were very accommodating on the delivery end as there were unexpected delays on the delivery end. The driver was very thorough, explained the process well. I was properly prepared to pay for the cars when they arrived. I would recommend your services to others.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello David! We appreciate your 5-star review and your recommendation. Please let us know how we can help you in the future!

    Verified purchase
    PricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Aug. 1, 2023

    Excellent service, quick service and the car was perfect. They performed as promised, the price was very reasonable and they made the move simple. I would use them again and I would highly recommend them to everyone. Montway is the only way to go. I was very happy with everyone I dealt with at Montway, everyone was pleasant, courteous and informative.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Greetings Ronald! We appreciate your 5-star review. Please let us know what we can do for you in the future.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Aug. 1, 2023

    Car transport from Maine to South Carolina, the whole experience was great, communication was excellent, everyone I spoke to was friendly, and helpful. The price was very good, the driver was friendly, efficient, and knowledgeable. My vehicle arrived safe and clean, and I would not hesitate to use Montway Car Transport in the future, and would definitely refer them to family, and friends.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Joyce. Thank you for taking the time to share your experience with us. We look forward to the next move!

    Verified purchase
    StaffCommunication

    Reviewed Aug. 1, 2023

    The service I got was great. They transported 2 vehicles for me from California to Tennessee. They keep me informed on what time vehicles were going to be picked up and the arrive date they would get to Tennessee. The drivers was great and also keep me informed. They get a 5 stars service from me. Would recommend them to anyone that needed vehicle transported.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Lori. Your recommendation is appreciated and we look forward to the next move.

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Aug. 1, 2023

    Very reasonable when having to change pickup date… But was sending an open carrier when I specifically ordered and paid for enclosed trailer.. “MAX” was enclosed trailer pickup person.. He was wonderful, agreeable, clean, professional, and caring about recent death of the Marine and transporting his vehicle! I would use Max again if needed. Took shoes off post loading my precious vehicle.. Tight squeeze climbing through window.. And he was skinny anyway… But very personable and genuinely nice guy!!!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Diana. Thank you for your feedback. We appreciate your business and hope to see you again soon.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 1, 2023

    Timely, stress free delivery of my car from Pennsylvania to Colorado. Always responded quickly to my questions whether via online chat or phone call. Excellent communication on delivery date and time. This is the second time using Montway and will use them again. Great service and would recommend to a friend.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your 5-star review, Kim. We appreciate your recommendation, and look forward to the next move!

    Verified purchase
    Price

    Reviewed Aug. 1, 2023

    Great service and for the most part, the process was smooth. I've already recommended their services to other friends whose children are on the mainland with their cars, who will be returning to Hawaii in the next few months. Quote was instant and much better than expected and the pick-up in Hawaii was seamless. Another Hawaii parent had referred me and I'm grateful I pursued it. Mahalo!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Darrellyn. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your recent vehicle transport was a positive experience. We look forward to next time!

    Verified purchase
    PriceRatesTransparency

    Reviewed Aug. 1, 2023

    Montway Transport is a company that is very customer focused and keeps you updated on pick up time and drop off time. The price was very reasonable and most important, the car came in unblemished. I was extremely satisfied from original contact to delivery. When I contacted them they reviewed that the status of my car. When the car was picked they identified all scratches and blemishes and as I mentioned it arrived in the same condition as it was picked up in. I highly recommend them.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Alfonso. Thank you for your 5-star review. We strive to provide the best service in the industry and are happy to hear that you were satisfied with your experience. Should you ever need our services again in the future, we are always here to help.

    Verified purchase
    Contract & TermsTechPriceStaff

    Reviewed Aug. 1, 2023

    Professional, responsible, respectful, dependable, courteous, exceptional care taken of my vehicle was commendable. It arrived according to the contract agreement. The total cost from Los Angeles (Inglewood) CA. to Conyers GA. was considerably reasonable. I would recommend this company to anyone who needs a have their vehicle shipped. This is my review. Thank you for your assistance.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, David. It is gratifying to hear that you received courteous service and care during your vehicle transport. Your recommendation is appreciated and we hope to see you again in the future.

    Verified purchase
    Customer ServicePriceRefunds & Payouts

    Reviewed Aug. 1, 2023

    My new 2023 Corvette arrived without any scratches or paint chips. The communication was very good. Montway exceeded my expectations. Be careful going with some of these other carriers that seem way too cheap. Remember you get what you pay for. Have peace of mind and confidence with Montway Auto Transport.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your feedback, Mike. We are thrilled to hear that your vehicle arrived safely and that your expectations were exceeded. We hope to have the opportunity to work with you again.

    Verified purchase

    Reviewed Aug. 1, 2023

    Guy was nice but he decide based on his convenience were to pick up or drop off with out owners preference. Couple of bad dents were done in the vehicle in places that normally don't occur, paint scratches as well in the hood of the vehicle, and on the rear and front bumper.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Gamaliel. We are sorry to hear that there was an issue with your shipment. As a broker, we take all the necessary precautions to prevent our customers from encountering unreliable carriers. We vet to make sure all carriers have the proper insurance and certifications and we continuously monitor carriers to ensure they meet our service standards. Your feedback helps us to manage our preferred network. When issues occur, we are here to help.

    We would like to learn more about your experience and help in any way we can. For assistance, please contact our Claims team at claims@montway.com.

    Verified purchase
    Customer ServiceStaffTransparencyCommunication

    Reviewed Aug. 1, 2023

    Service was excellent. Pick up time and drop off time accurate. Auto was delivered without any issues. Driver was very cooperative and communicated his location during the trip. Montway's communication via email was excellent and kept me updated as to the pick-up and delivery time. Driver worked with me regarding pickup and delivery since they were not easily assessable for a large auto carrier.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Howard. Thank you for taking the time to share your experience with us. It is great to hear that your vehicle arrived safely and that you received excellent service from both the driver and Montway. Should you ever need our assistance again, we are always here.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 1, 2023

    From very beginning till the very end this service is provide an excellence. With this experience, I learned that there are not only carriers, but also operators. So, everything went just fine with this company. I recommend it. My vehicle was delivered earlier upon schedule, the driver was always in touch with me if I asked about the trip. Thank you very much.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to leave your comments, Artemiy. We sincerely appreciate your business and hope to see you again.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Aug. 1, 2023

    I have hired a lot of transport companies to deliver cars to different places but this experience was by far the best one yet. I will definitely be using Montway next time I need transport services. They were less expensive than the alternatives and superior from a scheduling perspective. I purchased a car in CA and needed it shipped in an enclosed carrier to FL. Montway exceeded my expectations and I highly recommend them for any of your auto transport needs!

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, John. We are thrilled to hear that we exceeded your expectations and that you received quality service. Your recommendation is appreciated and we hope to see you again in the future!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 1, 2023

    Working with Montway was absolutely effortless. From the first called to receive a quote until the vehicle was delivered. Communication was clear and concise. The driver, Fábio was fantastic. He was always in communication. He was too detoured off on two side, roads and apologize profusely because my car was slightly dusty. Would highly recommend their service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to share your feedback, Bob. We are thrilled to hear that you received quality service from both the driver and the Montway team. Your recommendation is appreciated and we look forward to next time!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 29, 2023

    I had a super positive experience. The guy I talked to on the phone was super helpful when we first set up the move. They did everything they said they were gonna do. They called and said they had a driver assigned. Then, the driver called and said when he would be coming. He showed up when he said he was going to and the vehicle was delivered in the timeframe they said it would be delivered. There was a bit of a delay but that was fine because the driver communicated well when he got close. The vehicle was in the same condition as when we gave it to them. It was an awesome experience and I would definitely recommend Montway. I would use them again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Kathryn. Thank you for your feedback. We appreciate your business and look forward to seeing you again in the future!

    Verified purchase
    Staff

    Reviewed July 29, 2023

    Montway came on time. They were very courteous. They went out of their way to make me happy. The transport was easy to set up. They were very kind about it. It was also faster than I expected. The driver was very courteous to me. He had trouble getting into my neighborhood and he met me outside my neighborhood. He never asked for a tip and he took extra care with my car. I was very happy with my service.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Cindy. We are delighted to hear that your vehicle arrived safely and that you had a positive experience with Montway. We hope to see you again in the future!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed July 28, 2023

    There were no hidden fees with Montway. There was clear communication from the driver and they did a very quick delivery. It took about four days between when he picked up my car in San Francisco and dropped it off in Chicago. It was really fast. Montway is customer friendly and has good quality.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Max. Thank you for your 5-star review. We look forward to the next move!

    Verified purchase
    Staff

    Reviewed July 28, 2023

    I had a good experience with Montway. They were communicative and they delivered my car safely. This was from California to Massachusetts and it was within a week. The drivers were good and were responsive when I reached out. I was happy with my experience and I've recommended Montway to other friends who have needed to transport a car.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Sarah. Thank you for taking the time to share your feedback with us. We are thrilled that you had a 5-star experience with Montway. Your recommendation is appreciated and we look forward to seeing you again in the future.

    Verified purchase
    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed July 28, 2023

    This is the first time my daughter goes to college out of state, so I was trying to get her car from Texas back home to California. I've never done this before and Montway made it super easy. We were able to schedule the appointment and then, the driver picked it up just like they had promised. They gave me updates every bit of the way so I knew what was happening. I was concerned about the logistics of how they were gonna pick it up from my daughter's dorm because she is a young adult as well as the care. I wanted to make sure that it would be transported and not get damaged. But everything was good. Montway told us the price and that's exactly what it was. Everything was transparent. I would use Montway again.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for taking the time to leave your feedback, Deanne. We are thrilled to hear that your recent vehicle transport was a positive experience. We hope to see you again down the road!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 28, 2023

    The rep was very good. She set up the transport and tried to do the date that I asked, but generally, sometimes it's difficult to do and it might be a couple of days later. I could move it back and see if I could get it closer, which I did. I got it closer and took it up. The quote was 1,200 bucks, which was normal. The rep told me what would happen, and that's how it happened. They stated that there was a weight limit if I was shipping something in the vehicle, but nobody ever weighed the car. The driver just picked it up. I've had two years with Montway. This year, the driver picked it up at the Dunkin' Donuts, because there was room behind that to maneuver and put the car on, then he dropped it right here behind the building I live in in the summer. It was very simple.

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    Response from Montway Auto Transport

    Thank you for the feedback, Frank. We're happy to hear our team could deliver great service for your needs.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 19, 2023

    I made the appointment with Montway and the scheduling was good. They called closer to the date and gave me a detailed timeline with the scheduling. I had a personal text number, and the driver was a very good communicator. I was there for the pickup, then I had a family member there for the delivery. The pickup was just as expected. The guy texted me saying, "Hey, I'll be there in 30 minutes." He showed up, loaded the car up and off he went. He was very easy to work with. He said he would text me when he was 12 hours from the destination and almost like clockwork at 12 hours away, he texted me and said, "Here I am." He had a better idea of when he would show up, and everything went as planned.

    My experience with Montway was positive. They did everything they said they would do. The only thing I would have potentially an issue with is they tried to change the rate. They quoted me something and even picked up the car, then they said, "Well, the car was heavier than we thought. We want $200 more." I told them I wouldn't do that, and we met in the middle. Overall, if I had to do a transport again, I would still use Montway. They were good, and I know that the industry is chock-full of shady characters.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Paul. Thank you for sharing your comments with us. We appreciate your business and hope to see you again down the road.

    Verified purchase
    PriceStaff

    Reviewed July 19, 2023

    Signup with Montway was easy and efficient, and they gave me a number that I needed right away. They had smooth, professional drivers who took good care of my vehicle as well. I have a camera in my vehicle, so I know it was secured all the way across the country. They brought the car straight to the house, unloaded it for my technically disadvantaged mother-in-law and gave her the key. Overall, I would do it again. There were less expensive choices, but in the end, what are you gonna do to save 200 bucks? Are you gonna sacrifice the safety of your vehicle?

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    Montway Auto Transport
    Response from Montway Auto Transport

    Thank you for your feedback, Michael. We are thrilled to hear that you were happy with your experience and that your vehicle arrived safely. Should you need our assistance again in the future, we are always here to help.

    Verified purchase
    Customer Service

    Reviewed July 18, 2023

    I spoke to Montway Auto Transport several times on the phone when they sent the email to make sure everything went as planned, and they answered all my questions. They were awesome when I talked to them.

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    Response from Montway Auto Transport

    Hi Kori. Thank you for your feedback. We appreciate your business and hope to see you again down the road.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed July 18, 2023

    Montway Auto Transport was competitively priced. I dealt with six people from their company, and they all did a great job. The salesperson was very good. The guy at the loading dock was so nice. The other people, they had an issue I called about. They handled it quickly. The guy at the drop-off spot I drove to was fantastic. It's in a tucked away area and you would never think it would be a loading zone for a cargo ship. In the middle of the city. But it was in an industrial park area off the highway. The facility was clean, nice. I expected to drop off my car inside of a cargo ship. But I was nowhere near one. I would use Montway again. Everything was great.

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    Response from Montway Auto Transport

    Hi Sean. Thank you for taking the time to share your feedback with us. We appreciate your business and look forward to the next move!

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    PriceRates

    Reviewed July 17, 2023

    The process was easy and the most affordable option BY FAR. I had to make some last minute changes and they accommodated with no problem at all. Drop off and pick up were seamless and car came in great condition. I would work with them and hope they don't raise prices.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your comments with us. We are happy to hear that your recent vehicle transport was a seamless experience for you. We hope to see you again!

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    Customer ServiceStaff

    Reviewed July 14, 2023

    We checked several auto transport companies, but Montway seemed like the best fit and I'm really glad that we used them. We did the process mostly on the web, but along the way, when we had questions, the customer service called us right back. When the transporter got to the location with my wife's car, they tried to bring it in, but the security said, "You know, this truck is too big, you can't bring it in." So, he arranged it so that we could be outside the facility and it took a little time for us to coordinate that, but he was wonderful. He was very professional. He came and we weren't home, so we had to entrust him and leave our key under the mat, so he could pick up the car. He took pictures of everything to give us the comfort level that nobody with ill intent took the car. He made sure he put it in and get the key. My wife was very happy about the transport. They said it was enclosed, and that was what we wanted.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your feedback with us, Ben. We appreciate your positive review and we look forward to the next move!

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    Reviewed July 10, 2023

    Montway did everything they said they were gonna do. I had a great experience with them and I would definitely use them again.

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    Response from Montway Auto Transport

    Hi Michael. Thank you for taking the time to share your experience with us. We look forward to next time!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 9, 2023

    Montway Auto Shipping service did an excellent job with shipping my car from Illinois to California... They thoroughly inspected my car prior to shipping, and delivered my car without any problems, on schedule. It was an easy and care free process, with a fair market price for the excellent service.

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    Response from Montway Auto Transport

    Hi Cornelia. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you received excellent service and care throughout your vehicle shipment. We look forward to the next move!

    Punctuality & SpeedRates

    Reviewed July 8, 2023

    Carrier showed up at my hours several hours late and then didn't have enough room to haul my vehicle. It's Friday night and Montway is closed so it will be 3-5 business days before they can find another carrier. How the hell could this company be rated as the #1 carrier. Buyer beware.

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    Response from Montway Auto Transport

    Hello Michael, I am sorry to hear about the inconvenience. While we do have operational hours, we are here 365 days a year. I took a look at your order and can see that we were able to immediately dispatch a new carrier the next morning and get your car picked up that day. Delivery even only took 2 days. This means we were able to get your shipment dispatched and delivered in 3 days. When this route typically takes 5-11 days on average. Happy we were able to demonstrate why we are rated #1. Even when issues occur. I'd be happy to discuss this in more detail. Please feel free to email me at feedback@montway.com at your earliest convenience. ^RK

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed July 7, 2023

    Montway Auto Transport's price was competitive. The delivery was perfectly fine. But I thought the quote was good until my neighbor called two days later to get her car picked up, and her quote was $150 less than mine going to the same place. So, I called and I complained. Montway gave me a $50 credit, which still wasn't equivalent to what she paid.

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    Response from Montway Auto Transport

    Hi Jane. Thank you for taking the time to share your feedback with us. Booking estimates vary based on a number of factors like vehicle make/model or location, and can greatly vary by the market and driver availability at the time of booking. We are glad to hear your vehicle arrived safely and appreciate your business.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 7, 2023

    Montway Auto Transport almost did everything. There was a $50 change in price, but Montway took care of it under their direct quote. Also, there should be more timely communication before pick-up. I didn't get a reminder until I knew the guy called. So, a weekly reminder or ahead of time to say, “Hey, just a reminder. Your car is scheduled,” would have been awesome. Other than that, I would use them again. I recommend them to other people that need it.

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    Response from Montway Auto Transport

    Thank you for your feedback, Dan. We appreciate your recommendation, and hope to see you again down the road!

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    Customer ServiceStaff

    Reviewed July 7, 2023

    I had previously used Montway in August of 2021 to transport a car that I purchased on eBay from South Carolina to New Mexico and they did a good job. This time, we were moving as a family from New Mexico to Maine and the rep I spoke with was helpful. He told me I could load the cab with stuff as long as it didn't go over 250 pounds. We loaded all our pictures in the cab, a large, bulky item that I didn't wanna put on a moving truck, and a metal lampshade that was large. They delivered the vehicle in four days. They told me when it was gonna arrive within a window and when the driver got close, he called me. It was great.

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    Response from Montway Auto Transport

    Thank you for your feedback, Roger. We look forward to the next move!

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    Customer ServicePriceStaffRates

    Reviewed July 7, 2023

    Montway seemed like good service and they had a good price. The driver was awesome. The communication was awesome. We knew where to meet, when to meet, and his progress along the path.

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    Response from Montway Auto Transport

    Hi David. Thank you for taking the time to leave your feedback. We are thrilled to hear that you received great communication from both the driver and Montway. We hope to see you again down the road.

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    Staff

    Reviewed July 7, 2023

    I talked to several people at Montway and they were all great. The guy that picked up the car and the guy that dropped it off were great too. The driver brought it right to my door. I'm gonna use Montway again.

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    Response from Montway Auto Transport

    Thank you for taking the time to leave your feedback, Steven. We appreciate your business and look forward to the next move!

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    Customer ServicePriceStaff

    Reviewed July 7, 2023

    My experience with Montway was amazing. The booking was easy and all the instructions were clear. The driver contacted me to arrange the pick-up of the car and when I landed in Florida, I called the driver and he said he was ready to drop off my vehicle. I said I would see him at the house. So, my Uber brought me here from the airport and there was Montway with my car. It was incredible. The car was delivered in great condition and the driver was incredible, super professional, very pleasant and had his whole system down. The cost as well as the whole experience was great and I would use Montway again.

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    Response from Montway Auto Transport

    Thank you for your review, Kathryn. We strive to work with the best carriers in the industry to provide the best overall service and we are please to hear that your experience was great. Should you ever need our services again, we are always here to help.

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    PricePunctuality & SpeedStaff

    Reviewed July 7, 2023

    My experience with Montway vehicle delivery services has been excellent. I would recommend Montway to my friends and family. Montway truck drivers are experienced with well maintained trucks. They pick up my vehicles on time and deliver them to the final destination on time. I have used other vehicle delivery companies in the past but Montway is the best in my opinion. I ship expensive late model Porsche vehicles from Bainbridge Island, Washington State to Scottsdale, Arizona and back once a year. I expect them to be delivered in top condition upon arrival. So far, Montway has not disappointed me.

    Marc

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    Response from Montway Auto Transport

    Hi Marc. Thank you for your review. We are so happy to hear that your recent vehicle transport was a positive experience. We look forward to seeing you again in the future.

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    Customer ServicePriceBilling

    Reviewed July 7, 2023

    I've been using Montway for five years now. Their customer service has been okay. However, this year, they charged me a little bit more. Because usually, Montway takes payment once. But this year, they charged me when I shipped the vehicle and when I shipped it back again. The quote was okay though. But they gotta give a better quote the next time I ask for a better quote.

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    Response from Montway Auto Transport

    Thank you for your feedback, Siciliano. We appreciate your business and hope to see you again.

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    Customer ServicePriceStaffRates

    Reviewed July 7, 2023

    Everything was fine. Timely pick up and drop off. Good equipment. Took time to evaluate my car. Lots of pictures for back up. And price was fair too. I’ll use you guys in November again. I would be happy to recommend your company due to my satisfaction. The original call was 5 minutes. The driver as I said was very thorough. Felt comfortable with him taking my Bentley.

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    Response from Montway Auto Transport

    Hi William. Thank you for taking the time to leave your feedback. We are thrilled to hear that you were happy with your recent vehicle transport. We look forward to seeing you again in November!

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    Customer ServicePrice

    Reviewed July 7, 2023

    The process at Montway was very easy. I got a quote right away. The amount itself was in line with the other carriers. There was a carrier that was more expensive and there was a carrier that was a little bit lower. But, the tiebreaker was their review and reputation. When I first initially reached out to them, I said, "You're gonna pick up the vehicle here," but then my plans changed and I said, "You're gonna pick up the vehicle here." I called them four times between getting my quote and booking and the actual pickup. Every time, the customer service was great and right on the spot.

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    Response from Montway Auto Transport

    Thank you for your feedback, Milika. We appreciate your positive review and look forward to the next move!

    Verified purchase

    Reviewed July 7, 2023

    Prior to Montway, I used another company and they did not pick up when they said they would, and Montway guaranteed a pick-up date, which was great. Everything was flawless. It was a good experience compared to my last experience with a different company.

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    Response from Montway Auto Transport

    Thank you for your feedback, Ronald. We appreciate your positive review and look forward to seeing you again!

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    PriceStaff

    Reviewed July 7, 2023

    Montway would pick the car up and deliver it right to our home and that was a real plus. They were on time, too. We had a neighbor pay the driver because our plane was delayed. The car arrived here when we weren't home, which was fine. Our neighbor said everything went well. We were very pleased with the cost. We thought it was fair. Montway was very good. We're planning on using them again this coming year.

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    Response from Montway Auto Transport

    Hi Robert. Thank you for taking the time to share your experience with us. We look forward to seeing you again soon!

    Verified purchase

    Reviewed July 7, 2023

    They performed superbly shipping my car. There were no issues. They picked up on time, had zero issues with paperwork, and delivered on time. Simply perfect... The best car shipment I ever had. For a company I never heard of, they were surprisingly great. I would recommend them to anyone.

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    Response from Montway Auto Transport

    Thank you for your feedback, Leonard. We are thrilled to hear that you were satisfied with your recent vehicle transport. Your recommendation is appreciated!

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    Customer ServicePriceRatesTransparency

    Reviewed July 7, 2023

    They act as a broker and do a great job, they coordinate all of it and the price was better than going direct to the shipper. Would recommend to anyone wanting to ship their vehicle. Good updates overall, and good communication.

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    Response from Montway Auto Transport

    Thank you for the recommendation. We work hard to provide fair and competitive services. We hope to see you again in the future.

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    Customer ServiceContract & TermsPunctuality & SpeedStaffTransparency

    Reviewed July 6, 2023

    Montway was very responsive to my calls and they were able to schedule and then easily re-schedule my vehicle transport as needed. I received periodic updates while the vehicle was in transport and it arrived on time and as expected. The driver sent me texts several times during the transport and called to make final delivery arrangements.

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    Response from Montway Auto Transport

    Hi Alan. Thank you for your review. We are delighted to hear your vehicle transport was an excellent experience and we look forward to seeing you again.

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    Customer ServiceStaff

    Reviewed July 6, 2023

    Although I was supposed to get 24 hours notice of pickup, the driver called in the afternoon and notified me he would be there at 10:30 PM. He showed up at 11:30 PM. He was unfamiliar with our location, complaining of the hills and twists. He asked me about the suitability of the development for pickup but I have no experience with trucks that size. He almost got the truck stuck when he realized he couldn't easily turn around and scraped the roadway with his rear. He had to back out of the development and couldn't see the rear of his truck so I and a neighbor had to talk to him on the phone as he backed up to the road. Thank goodness there was no traffic! He had to maneuver to avoid hitting cars sitting on the side of the road with me guiding him. Pickup was finally done on the road outside the development.

    He was not familiar with the drop-off area so I gave him a strip mall to put in his GPS which had a large parking lot and was close to the car's final destination. He contacted my daughter in California to try and find other locations of which there were none as suitable as where I gave him. Once he went there the car was unloaded in good shape.

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    Response from Montway Auto Transport

    Hi Michael. Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you have experienced, but are happy to hear that your vehicle arrived safely to the destination. We will share this feedback with the carrier and work with them to improve services. If you would like to provide additional comments, please contact us at feedback@montway.com.

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    PricePunctuality & SpeedStaff

    Reviewed July 6, 2023

    Great! Easy to schedule. No issues in pickup or drop off. The whole thing was very easy and convenient. The pickup was on time and the delivery was early. The quote was good and I was not charged extra later. Driver was good at staying in touch. Car and belongings arrived in perfect condition.

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    Response from Montway Auto Transport

    Hi Tanvi. Thank you for taking the time to share your experience with us. We appreciate your business and look forward to seeing you again in the future.

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    Punctuality & SpeedStaff

    Reviewed July 6, 2023

    This was my first time shipping a car anywhere. The Montway rep I dealt with provided answers to all the questions I had and made me as comfortable as possible. The driver was a great guy and a very good communicator. I always like dealing with people I can have a conversation with. The car got to Florida early and the driver was flexible and helped my son to receive the car smoothly. I highly recommend Montway! Tom

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    Response from Montway Auto Transport

    Thank you for the recommendation, Tom. Not everyone ships a car every day and that is exactly what we are here for. We are happy we could help and hope to see you again in the future.

    Verified purchase

    Reviewed July 6, 2023

    Was transported overnight. From pick up to delivery, everything went smoothly and was very pleased with every step of it all. Company lead me the whole way which made it all work so well. Reviews were spot on as to the reliability of your company and people.. I’m glad I picked your company.

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    Response from Montway Auto Transport

    Thank you for choosing Montway for professional car shipping services. We strive to deliver reliable and transparent services. And are happy to hear we could deliver. We look forward to seeing you again in the future.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed July 6, 2023

    Easy over the phone reservation. Phone customer service was efficient with no wait times. Good estimation if pick-up and delivery times. Great communication from the individual that picked up and delivered my car. I like the idea that it was the same person that did the pick up and delivery rather than off load at a logistics center. Price was reasonable.

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    Response from Montway Auto Transport

    Thank you for your review, Michael. We appreciate your business and look forward to seeing you again!

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    Customer ServiceStaffBilling

    Reviewed July 6, 2023

    Everything about Montway was great. The process was easy. No hassle. Payment was fair and they only take a portion upfront. I would recommend and do recommend them a lot. Have several military families that have used them as well! We had my daughter's car shipped from Colorado to Florida. We were not in a hurry to get the car so the timing on delivery wasn’t bad. The only downside is sometimes you have to meet the driver because they can’t get the semi into smaller areas. The driver was respectful and stayed in communication which was nice.

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    Response from Montway Auto Transport

    Thank you for taking the time to share your feedback, Stephanie. It is great to hear that you were happy with the services provide to you by Montway. We hope to see you again in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 6, 2023

    Everything went as planned. The truck was picked up right at my son’s house. We met the truck driver at a truck stop because our street is not easy to access. The truck even arrived a day early. The driver was in contact with us to give us a closer delivery day and time. The truck arrived in excellent condition.

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    Response from Montway Auto Transport

    Thank you for your review, Dana. We are thrilled to hear you were happy with your recent vehicle transport. We look forward to the next move!

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    Staff

    Reviewed July 6, 2023

    They were very helpful and patient with the time to pick up the car. Delivered it at expected delivery time. We were pleased with the overall experience. Our first experience with buying a car out of state and not at our local dealership. The car came in great shape with no marks, dents, or flat tires.

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    Response from Montway Auto Transport

    Thank you for your review, Gail. We are grateful for your business and hope to see you again in the future.

    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed July 6, 2023

    They were very professional every step of the way. Showed up and dropped off as expected with clear communication confirming the pick up and drop off times and locations. Also, NO overcharges or attempts at price changes after contract was agreed to, as is rampant in this industry. Friendly and professional driver. Also appreciated being able to put a few suitcases in the car during transport.

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    Response from Montway Auto Transport

    Hi Suzanne. Thank you for your feedback. We appreciate your 5-star review and look forward to the next move.

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    Staff

    Reviewed July 6, 2023

    Moving from Miami, Fl back to Northern NJ I needed to put my car on a carrier. The whole experience with Montway was excellent! I would highly recommend this company to family and friends. Montway picked up my car in Miami on time and delivered the car right to my door in NJ before I expected it. The drivers were very courteous and professional.

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    Response from Montway Auto Transport

    Thank you for your feedback, Nancy. We are thrilled to hear your vehicle arrived safely to New Jersey, and that your experience was excellent. We appreciate your recommendations and hope to see you again in the future!

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    PriceStaffRates

    Reviewed July 5, 2023

    The driver couldn't have been more professional. When I booked the trip, I was given an cash price and a card price. When I picked up the car, and tried to pay with a card, the driver said he only accepted cash, which I was not prepared to give him, since card was an option when I booked the trip. The driver worked with me, and we made it work.

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    Response from Montway Auto Transport

    Thank you for your review, Dane. We appreciate your business and hope to see you again.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 3, 2023

    Mr. Henry ** was the BEST!! He was professional, courteous, friendly, patient and communicated very well! He was not in a hurry to just dump my vehicle and move on. He was personable and explained the entire process. I would most definitely do business with Mr. ** again. He provided an estimated time of arrival and maintained continuous communication of his whereabouts and his estimated time of arrival. He also was considerate of my schedule and wanted to know the most convenient drop off time and location.

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    Response from Montway Auto Transport

    Thank you for your review, Rodney. We are delighted to hear that you received great service from the carrier and that your vehicle arrived safely. We hope to see you again soon!

    Verified purchase
    PriceStaffRatesTransparencyHonesty & Transparency

    Reviewed July 3, 2023

    I shipped a small auto from Boston to Los Angeles. I was provided a thorough explanation of price and expected service. Stated price was price paid. The drop off in Los Angeles was seamless. I paid via Venmo. Totally pleased with honest service. I would definitely ship with them again.

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    Response from Montway Auto Transport

    Thank you for your review, Robert. We are thrilled to hear that your experience was a positive one. We hope to see you again in the future.

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    Punctuality & Speed

    Reviewed July 3, 2023

    Shipped a car from SC to CA. Was able to pack some items in the car to save from extra suitcases. Pick-up and delivery were both early, which was a good thing! Car arrived in great shape and has been on the road ever since! Would highly recommend and use again.

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    Response from Montway Auto Transport

    Hello Chris. Thank you for your feedback. Your recommendation is appreciated and we hope to see you again!

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    Staff

    Reviewed July 3, 2023

    The process of giving the keys and receiving the car across the country was painless given expectations. Vehicle arrived without any issues, and faster than I anticipated despite a crazy holiday weather near Christmas. Driver was effective, efficient, and easy to talk to. One minor but unfortunate issue was that the driver could not get to my unit, so had to drive my car nearby to drop it off. But, an understandable inconvenience. Definitely recommend.

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    Response from Montway Auto Transport

    Hi Carlos. Thank you for taking the time to tell us about your experience. We hope to have the opportunity to work with you again in the future.

    Verified purchase

    Reviewed July 2, 2023

    We had a very good experience. We flew and they took our two cars.. We were traveling with 2 cats on an Airplane and didn't want them to have to drive 1000 miles, so we had our cars transported. Plus I'm not a fan of driving over bridges so we let them do it for us.

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    Response from Montway Auto Transport

    Thank you for your feedback, Danielle. Your comments are appreciated and we hope to see you again!

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    Punctuality & SpeedStaff

    Reviewed July 2, 2023

    This was the best moving experience I have had in the last 10 years. This is the 3rd car I have shipped in addition to 4 other household moves. Montway was clear on expectations, contacted me continually throughout the process. There was a major storm across the Eastern US at the time of my scheduled move. The company contacted me right away and informed me that there would be a several day delay in my pickup. They then showed up in the scheduled time window on the re-scheduled day. The car was delivered across the country 4 days later with clear contact from the driver about pick up time and location.

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    Response from Montway Auto Transport

    Hi Marcie. Thank you for taking the time to leave us your comments. Your recommendation is appreciated and we hope to see you again in the future.

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    Customer Service

    Reviewed July 2, 2023

    Initially I was a little skeptical and did think I could trust this company but I thought I would risk it. I don't regret it! Within 36 hours of the car pick up it was delivered to me in NC. Communication needs to be addressed as that is not the best and this obviously puts people more on edge. Would definitely recommend.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Kish. Thank you for your feedback. Your recommendation is appreciated and we hope to see you again!

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    PriceStaff

    Reviewed July 1, 2023

    I was moving to Florida and needed to have my vehicle transported there. The driver was very professional and described the entire process. Gave me his number if there were any questions or concerns during the trip/ Upon arrival at my destination, he still remained professional and courteous. My vehicle made it with no problems. I was offered another deal for more money and less professionalism. I am glad Ii went with Montway. I would recommend and it if necessary, use them again.

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    Response from Montway Auto Transport

    Hello Marina. Thank you for your feedback. We are thrilled to hear that your vehicle arrived safely and you received great service from the driver. We hope to see you again in the future.

    Verified purchase
    Staff

    Reviewed July 1, 2023

    Very Excellent service. I would recommend your company to a friend. I had good service and good timing with my delivery. You guys were very accurate with the timing and information that you provided me with when you delivered my vehicle. I will truly recommend your services to a friend and anyone that needs transportation services.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Edward. Thank you for your feedback. Your recommendation is appreciated and we hope to see you again!

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    Customer ServiceCoverageStaff

    Reviewed July 1, 2023

    The driver severely damaged our car in transit and it still hasn’t been fixed. Their insurance company is not returning our calls. It has been a horrible experience for us. We have a lease on the car that will be up in two months and we can’t even get the car repaired. My husband has reached out several times to the insurance company to let them know we need them to get the car repaired.

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    Response from Montway Auto Transport

    Hello, we are sorry to learn of the reported issues with the carrier. Montway is a broker and our services are to contract a licensed and insured motor carrier to transport your vehicle. In the event of any issues, Montway is always here to assist in any way possible. Our terms are always available on our website at https://www.montway.com/terms-and-conditions. If you have not done so, please reach out to our claims department for further assistance.

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    Sales & MarketingStaff

    Reviewed July 1, 2023

    Great service and the driver showed up when they said he would. The driver was very pleasant and my BMW was delivered on time and in the same condition it was in prior to transport. I would highly recommend this service. As a consumer all I ask for is service with a smile, keep your promise, and treat me or my belongings with care and respect. They did this and for this I'm writing this review. I have been in sales for over 30 years and they were totally "top notch" as far as my standards are concerned. Thanks again!!!

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    Response from Montway Auto Transport

    Hi Earl. We appreciate your feedback. We are happy that your vehicle arrived safely to MA, and should you ever need our services again we are always here.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed July 1, 2023

    We have used Montway several times. Their pricing is fair (and even on the low side!). But - for us, what was most important, they made the whole process super easy. Easy to schedule - and they communicated ever step of the way as to when and where the cars would be picked up and delivered.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Eric. We are grateful for your business and look forward to the next move!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 1, 2023

    My car was picked up on day three of the five day pick up window provided to me and was delivered a day early! Car was a little dirty but in great shape. I will use Montway again for my auto transport needs. The driver kept me informed during transit as to estimated vehicle delivery time.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Lynne. Thank you for your positive comments. We are thrilled that your experience was a positive one, and we hope to have the opportunity to work with you again in the future.

    Verified purchase
    Tim increased rating by 2 stars.
    Contract & TermsTechPricePunctuality & SpeedStaffRates
    After a positive interaction with Montway Auto Transport, Tim increased their star rating.

    Original Review: July 1, 2023

    I have used Montway several times, but my most recent experience was very disappointing. There was a delay in getting my car picked up, and then, when we got to the end of the time window I was told that the only alternative that was reasonable would cost me more money than what we had agreed at the beginning. I initially said that was unacceptable, but then the rep came back to me two days later saying, "That’s all we’ve got for you." I can’t believe that I am the one who needed to pay the extra amount instead of Montway after we had an agreed-upon price and time for the pick up.

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    Response from Montway Auto Transport

    Thank you for providing your feedback, Tim. We are sorry to learn about the inconvenience. We are constantly working to improve the auto logistics process and your feedback is invaluable to this. If you would like to provide additional feedback, please feel free to email us at feedback@montway.com.

    Verified purchase
    Staff

    Reviewed July 1, 2023

    Driver was very professional and stayed in contact with me. I would definitely recommend Montway Auto Transport to anybody who needs an automobile shipped. I will definitely use them again, if auto transport is required. Auto arrived in perfect condition. Please pass on my comments to the driver, he was great.

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    Response from Montway Auto Transport

    Thank you for your comments, David. We appreciate your business and hope to see you again in the future.

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    PriceStaffRates

    Reviewed June 30, 2023

    Heard all the horror stories from others that have had cars shipped so I was a little concerned about getting my "baby" shipped. No problem. The transport driver was on time and had a hauler that he obviously took pride in. Price was not the lowest but was still fair. I've recommended Montway to others and will use them again.

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    Response from Montway Auto Transport

    Hi David. Thank you for taking the time to share your experience with us. We appreciate your recommendation and hope to see you again.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed June 30, 2023

    You can confidently have your vehicle shipped with them where you would be hesitant to do so anywhere else. Your money is safe with them. To call and book it with an associate on the phone was so much nicer than doing it the way others do. Other companies have you go about it in a way that you think you can get a better deal, but the entire process is sketchy with others, and their lowest offer may be a scam. With Montway be patient and get your quote. Wait another few days and it’s probable that you will get an even better one with you go through with your order.

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    Response from Montway Auto Transport

    Hello Drew! Thank you for taking the time to share your feedback regarding your recent vehicle transport. We are thrilled to hear that you were happy with your experience and hope to see you again.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed June 30, 2023

    First, when there was an incident that happened to my car during transport I receive absolutely no help in resolving the matter with the trucking company. Second, one agent quoted be a lower value due to a sudden change in arrangement previously agreed upon and after delivery of the vehicle a different agent called me endlessly saying I still owed money. After speaking with them for many hours and the supervisor they admitted it was their fault, left a bad taste as a customer... Won't be using again.

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    Response from Montway Auto Transport

    Hello, we are sorry to learn of the reported issues with the carrier. Montway is a broker and our services are to contract a licensed and insured motor carrier to transport your vehicle. In the event of any issues, Montway is always here to assist in any way possible. Our terms are always available on our website at https://www.montway.com/terms-and-conditions. If you have not done so, please reach out to our claims department for further assistance.

    Verified purchase
    PriceStaff

    Reviewed June 30, 2023

    The Jeep arrived in good condition, but the driver pulled my new Jeep off the trailer then went full throttle and spun the rear wheel. Terrible for a new engine and I have no idea how many times he did that to my new, very expensive Jeep. He just got out, laughed and said "new motor". I was stunned.

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    Response from Montway Auto Transport

    Thank you for your feedback, Cory. Unfortunately, Montway was not made aware of this situation at the time of occurrence. We take feedback such as this very seriously, as we only want to work with the best carriers in the industry. Please never hesitate to let us know when there is an issue or if something is wrong. We are always here to help. While some time has passed, we will still share this feedback with the carrier to help improve services. If you would like to share additional feedback, please contact us at feedback@montway.com.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 30, 2023

    Staff was friendly and helpful. My car was delivered in a timely manner. I shipped from South Florida to Northern California and was amazed at the speed of delivery. My car arrived intact and aside from a few bug splatters it was just as it was when I turned it over to them. They allowed me to put some bulky items in the trunk as well which saved me having to move them. Highly recommend this company and my driver!

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    Response from Montway Auto Transport

    Hi Janine. Thank you for taking the time to share your feedback. We appreciate your recommendation and look forward to the next move.

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    Customer ServiceStaff

    Reviewed June 30, 2023

    You promised that we would have a driver to ship our car within 2 or 3 days, I called two months in advance and you said that we would have a shipper within 2 or 3 days of the ship date and instead it took two weeks to find a shipper! You called me three times with a shipper and finally got one. I will never use your company again!!!!

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    Response from Montway Auto Transport

    Hello Janet, I apologize for any confusion. But we do not claim that we can dispatch within 2-3 days. Transparency is very important to us. We list our policies for shipping times on our website at https://www.montway.com/help-center/pickup-delivery/how-long-does-it-take-to-ship-my-car/. This is also provided to you in your booking emails. So that you can prepare appropriately.

    For the majority of our shipments, we are able to dispatch within 1-5 business days. But this is not firm. Some shipments can take longer depending on the type of vehicle. locations, time of year, etc. From what I can see, despite the shipment taking a few days longer to dispatch, we were able to arrange this with an express carrier. So once the car was picked up, it was able to make it to TX well ahead of the average transit time.

    I would be happy to discuss this in more detail. We are always working to deliver the best service we can within the limits of the industry. Please feel free to email me directly at feedback@montway.com. Sincerely, ^RK

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed June 30, 2023

    My experience with Montway Auto was great!! The price was reasonable and my daughter’s auto was picked up on schedule and delivered before the date given. There were no damages, including minor scratches on the car. I chose to have them transport the car I enclosed. Based on my experience I would use them again!!

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    Response from Montway Auto Transport

    Thank you for your feedback, Hope. We are thrilled that your vehicle arrived safely and that you were happy with your experience. We hope to see you again in the future.

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    Customer ServiceStaff

    Reviewed June 30, 2023

    I've already told you guys how bad the driver/ delivery person was. I talked to your customer rep who said she'd report the incident. What I can't believe is that no one has contacted me to follow up. Not only did this person yell at my friends at pick up and then when delivering held my key hostage and demanded money from me, he also scratched every area around the door handles. Like he was holding keys while he opened them so there are scratches at every door handle. I'm not using you guys again.

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    Response from Montway Auto Transport

    Hello, we are sorry to learn of the reported issues with the carrier. Montway is a broker and our services are to contract a licensed and insured motor carrier to transport your vehicle. In the event of any issues, Montway is always here to assist in any way possible. Our terms are always available on our website at https://www.montway.com/terms-and-conditions. If you have not done so, please reach out to our claims department for further assistance.

    Verified purchase
    PriceStaffRates

    Reviewed June 30, 2023

    They brought a classic car all the way from New Mexico to California and it was an awesome experience. The guys took care and taking the car off the the truck in the rain and brought it safely to our house. I would definitely use them again based on their service and their expertise and their prices.

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    Response from Montway Auto Transport

    Thank you for your review, Eric. Your positive comments are appreciated and we look forward to the next move!

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    PricePunctuality & SpeedRates

    Reviewed June 30, 2023

    Montway has shipped 3 of our vehicles. One from OK to Upstate NYS, one from Maine to Upstate NYS during the Christmas Holiday and one from Upstate NYS to mid-state NJ. We will definitely be using them again. Their service is dependable, they have a quick turnaround and reasonable prices. Highly recommend.

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    Response from Montway Auto Transport

    Hi Stephanie. Thank you for your repeated business. Your recommendation is appreciated and we look forward to seeing you again.

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    Customer ServiceStaff

    Reviewed June 30, 2023

    Transport from So Cal to Aspen Colo. Picked up on Thursday. Dropped from on Monday. Excellent communication both from the Main Office and the Driver. It start the morning of the pickup and continued to the drop off. Driver extremely friendly and couldn’t be more helpful. Car was place on the transport so that it didn’t get dirty or affected by bad weather.

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    Response from Montway Auto Transport

    Thank you for your feedback, Frank. We are thrilled to see that you received great communication from both the Montway Support team and the carrier. Should you need our assistance again in the future, we are always here to help.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 30, 2023

    Montway did great in the summer of 2022. The driver was on time and delivered the truck quickly and safely. Dispatchers were very good too. The quote was accurate and helpful information was provided prior to pick up how to plan. I would use them again for any vehicle transport. No damage - everything was in order.

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    Response from Montway Auto Transport

    Hello Mary! Thank you for taking the time to share your feedback. We are thrilled to hear that your vehicle transport was a positive experience for you, and hope to see you again in the future.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed June 30, 2023

    The driver was very professional. Very courteous. This is the second time I’ve used this company. Everything was great. The car arrived right on schedule. No damages. I would highly recommend this company to anyone that needs to ship their car. The price was good. The only car hauler that I will ever use.

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    Response from Montway Auto Transport

    Hello! Thank you for taking the time to share your feedback. We appreciate your positive comments and look forward to seeing you again.

    Verified purchase
    Refunds & Payouts

    Reviewed June 30, 2023

    Damaged my car and did not pay for it. Would NEVER use this company again. All they are is a broker. They have nothing vested once you pay the initial deposit. They know it too. Don’t use them. They wouldn’t even answer my questions. Do not use them. Do not use them. Do not use them.

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    Response from Montway Auto Transport

    Hello, we are sorry to learn of the reported issues with the carrier. Montway is a broker and our services are to contract a licensed and insured motor carrier to transport your vehicle. In the event of any issues, Montway is always here to assist in any way possible. Our terms are always available on our website at https://www.montway.com/terms-and-conditions. If you have not done so, please reach out to our claims department for further assistance.

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed June 30, 2023

    Montway Auto Transport had good customer service. I spoke to them to make the original arrangement, and I spoke to them several times because I wanted to make sure that this was very successful. They told us about when the car would arrive. I was able to talk to a dispatch person because it's a third party. They arrived when they said they would, unloaded the car, gave the paperwork and it was exactly as they had described. It was a good deal. Montway was very professional and reliable.

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    Response from Montway Auto Transport

    Hi Patty. Thank you for your comments. We strive to be the best in the industry and take pride in knowing that your vehicle was delivered safely and on time. Should you need our services again in the future, we are always here for you.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 22, 2023

    I dealt with a lot of people because it got tricky. Montway needed a five-day window for pick-up, and scheduling that for me was very difficult because I don't always have a five-day period where I'm available. But they were on top of that, and they communicated with me constantly through email and calls. The pick-up was in Beverly Hills, California and the drop-off was in Palm Coast, Florida, and the driver was great. He called me well in advance, as well as when he had arrived. I went and met him close by because my street was too small for his carrier. I drove home, then he drove the car back to the carrier. The cost was great, and overall, it was a great experience. It was smooth and easy.

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    Response from Montway Auto Transport

    Thank you for taking the time to leave your feedback, Patrick. We are thrilled to hear that your recent vehicle transport was a positive experience for you and that your vehicle arrived safely. Should you need our services again in the future, we are always here to help!

    Verified purchase
    Customer ServiceCoveragePriceStaffTimeliness

    Reviewed June 18, 2023

    I sent Montway an email and told them what I wanted. They sent me back an email within 10 minutes saying that I could call them at a number. I called them, they asked me what the car was, where it was being picked up, when it was gonna be delivered and the dates that it would be ready for pickup. Then, they gave me a quote and I said, "Go." I told them that it was gonna be at the dealership in California and they called them and said they were gonna be picking up the car on the morning that it was gonna be available.

    The delivery team picked up the car, called us and said they had the car. They then contacted me three times during the delivery and delivered it to me the next day. They dropped it in my driveway literally. It was a very good and easy experience and I would recommend Montway to anybody. People should use them. It was a brand-spanking new car and had four miles on it. If anything happened during transport, Montway had enough insurance to cover the whole cost of the car. The driver was super polite and very friendly. And he was here within 20 minutes of the time he said he was gonna be here.

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    Response from Montway Auto Transport

    Thank you for your review, Michelle. We are grateful for your business and look forward to seeing you again in the future.

    Verified purchase
    PricePunctuality & SpeedStaffTransparency

    Reviewed June 15, 2023

    The driver contacted me before going to pick up the vehicle. They picked it up and he texted me with updates. The next morning, he gave me an ETA at 6:00 AM. For the speed and service that was provided, I'm happy with the cost. I had my doubts regarding the safety of the car and any damages but I've been pleasantly surprised as there was no damage at all. I was even more happy to see that there were more expensive cars, like Porsches and Ferraris on the truck.

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    Response from Montway Auto Transport

    Thank you for your review, Kirthy. We hope to have the opportunity to work with you again!

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    Customer ServiceStaff

    Reviewed June 15, 2023

    I called to set up the transport and it was convenient. Montway was responsive. The driver was great. He looked throughout the whole body of the car and then pointed out an area that I had a scratch that I wasn't even aware of that I had. The inspection was thorough.

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    Response from Montway Auto Transport

    Thank you for your review, Barbara. We appreciate your business and look forward to the next move.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2023

    The driver was nice and cordial. My daughter's car was picked up in front of my house, and it was dropped off right where my daughter lives. They were within a good timeline. I understand because you can never guarantee traffic or a truck not having an issue. I asked my daughter, "How does the car look?" she said, "It looks good." I'm very happy with Montway. They were good. Whenever I called, I was able to talk to somebody. They responded and let me know where the car was and if I had questions, I got an answer.

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    Response from Montway Auto Transport

    Hi Kliff. Thank you for your review. We are thrilled to hear that your vehicle shipment was a positive experience, and hope to have the opportunity to serve you again soon.

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    PriceStaffRates

    Reviewed June 15, 2023

    The pick-up and delivery of the vehicle was excellent. It was raining and the driver came. He asked my daughter, who had the vehicle in South Carolina, to sit in her friend's vehicle and did what he needed to do, and minimized the amount of time that she was out in the rain. They loaded her vehicle and did everything they said they would do. When he got here and I met him, I could see why he did that. He was a very nice man. He pulled up and unloaded the vehicle right in front of the house. Everything was great. The other thing that was good about it was that Montway had a tracking app. We could see where the truck was all the way from South Carolina to here. They got here in the time period that they said they would be here. I shipped a vehicle 15 years ago and the price was a lot lower. But the cost for this wasn't as high as I thought it was gonna be.

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    Response from Montway Auto Transport

    Thank you for your review, John. We are pleased to hear that your recent vehicle shipment was a smooth experience for you. We look forward to the next move.

    Verified purchase
    PriceStaff

    Reviewed June 15, 2023

    We had used Montway before for my boss’ car and he had a good experience with them. The driver was phenomenal and the cost was the same thing as what was quoted. It was a positive experience.

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    Response from Montway Auto Transport

    Thank you for your review, Blaire. We are grateful for your business and hope to see you again.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 15, 2023

    The reps were always very friendly and the driver was extremely good at communication. We requested that he call us an hour or two before getting here so we could make the trip down to a pre-arranged pick-up area and be waiting for him. He called us and told us that he's a certain location from the drop-off point. That was great and he drove right in. It was an open carry but the vehicle was not damaged during transit.

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    Response from Montway Auto Transport

    Hi John. Thank you for your review. We are thrilled to hear that your vehicle shipment was a positive experience. We hope to work with you again in the future!

    Verified purchase
    Staff

    Reviewed June 15, 2023

    It was very straightforward with the rep and I understood what he was saying. I immediately booked the service with Montway as soon as I was done talking to him. The pick-up was great. The car came faster than I thought it would. The driver messaged me their estimated time of arrival. On the day of, I got two messages - one from when he was six hours away and another one from two hours away. I was kept in the loop. It's a narrow street, so the driver couldn't drive the truck to the house. He messaged me and asked if it was okay for him to drive my car over here or did I wanna come to the junction. I told him it was fine to drive the car to the house. I would tell people about the company. I'm moving back to Texas in November, so most likely, they're gonna help me transport my car back, too.

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    Response from Montway Auto Transport

    Hi Mercy. Thank you for your review. We look forward to seeing you again soon!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed June 15, 2023

    Montway brought a limo for me years ago. They were very good. This time I had them bring another limo to Chicago. Because I'd used the service, I was in the system. They knew who I was. They were very good in responding. However, we had a hard time finding somebody. I needed the car to come over here right away because I needed it. At the beginning, it was a little different price. Somebody asked for more, then they jacked up the price. But I spoke with the driver a couple of times to see how far he'd gotten and he responded back accurately. I would use Montway again.

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    Response from Montway Auto Transport

    Thank you for your comments, Sam. We appreciate your repeated business and look forward to seeing you again.

    Verified purchase
    PriceStaffRates

    Reviewed June 15, 2023

    Working with the rep was awesome. I had to change my date and the state the vehicle was getting sent to. I didn't get charged any extra. The movers were very efficient and polite. The price I was quoted was the same price it was upon delivery.

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    Response from Montway Auto Transport

    Thank you for your review, Kyle. We look forward to the next move!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2023

    Very happy with my driver and the whole process from beginning to end. The kindness of the driver was amazing and communication all throughout the experience was also amazing. Thank you! I would definitely recommend to friends and I actually have. Thanks again.

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    Response from Montway Auto Transport

    Hi Kathy. Thank you for your 5-star review. We are thrilled to hear that your experience with the carrier was great. We appreciate your recommendation and hope to see you again.

    Verified purchase
    PricePunctuality & Speed

    Reviewed June 11, 2023

    Montway shipped a 2022 Kia Forte for me. The only thing is that I was told I was allowed to put up to 100 lbs. in my car in the back seat, and there was no way I had 100 pounds in there, and they charged me $100 extra. I brought it up to the guy who came to get my truck, and he took a picture of the stuff, and they still charged me. Other than that, they got here when they said they were supposed to, and they kept in contact and they let us know the whole way what was going on. I would use Montway again. They are prompt and they keep in contact with you. They're reliable.

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    Response from Montway Auto Transport

    Hi Cherri. Thank you for your 5-star rating. We hope to see you again down the road.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 10, 2023

    Montway had a decent amount of neutral or negative feedback because they don't really own a lot of trucks, and they just broker their stuff out to other drivers. But I had started seeing a trend where they were able to fulfill their promises in a little better fashion in, at least, getting an actual driver to pick up the vehicle. After the bid was accepted, the information was exchanged. I and another girl that was in the process of getting this vehicle to this guy were trying to make it as easy as we could on the auto transporter. We gave him about three different options which he could pick up along the Interstate 75 Corridor. So the communication was good with the driver. The driver was there when he said he was going to be.

    My friend was there for the pick up and all that she asked for was a 45-minute notice from the driver. The driver ended up calling about two hours out, and then he called one last time about an hour out. So she was there waiting on him for a couple of minutes, which is better than the driver having to wait on the car to show up a couple of minutes. He was pretty thorough. He ended up doing videos at the pick-up and at the drop-off. The young kid that was on the receiving end in the navy had to arrange some transportation from the navy there in the form of a 15-passenger van. It was kind of late, around 11 at night in order to rendezvous with the guy in the shopping center that was a little ways off.

    The transport was from London, Kentucky all the way up to Washington State. We got a very, very fair rate per mile. The auto transporter was an owner-operator and a very good business person. He kind of built his route himself. So that was some extra revenue on top of a route that he already had planned on running anyway. He made a good bid on it where he could still profit from it, but still get it moved to a fair or better than fair price.

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    Response from Montway Auto Transport

    Thank you for your comments, Gregory. We appreciate your business and hope to see you again.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 9, 2023

    I liked the good reviews of Montway and the size of the company. I talked to their rep and told him what I needed. The timeline was three days or four days. The driver called a couple of times and everything went fine. I met him at a specified location. Montway delivered what they promised and the cost was good.

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    Response from Montway Auto Transport

    Hi Frank. Thank you for your feedback. We are delighted to hear that your recent vehicle transport was a positive experience for you and look forward to seeing you again.

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    Customer ServiceTechPriceStaff

    Reviewed June 8, 2023

    From the time that I put out the quote for bid, Montway came back with a steady stream of just the quotes, no aggressive follow-up via emails or telephone. Everybody else jumped on it quite a bit too much. I liked their style. They told me that they were busy enough to not have to do that and also professional enough not to do it. The transport was smooth and easy. I never had to speak to anybody once on the phone. It was all done by email. Great follow-up, timely, right when they said they would, which made my hunch about them correct. When the drivers picked the car up, the only thing I ever did was speak to the driver when they were in the area and ready to make delivery. The cars were also very well taken care of.

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    Response from Montway Auto Transport

    Hello David. Thank you for your feedback. We are thrilled to hear that your experience with Montway Auto Transport was smooth and that your vehicle was delivered safely. We hope to see you again soon.

    Verified purchase

    Reviewed June 7, 2023

    I'd recommend Montway. We bought a condo in Scottsdale, Arizona, and we needed to move our car out there for transportation while we were there. We chose Montway because I've used them in the past. We met at a public parking lot with a local guy who has a smaller trailer. He took it to the depot to combine it with the other cars that were on that load. For the delivery, we picked a place near us, in a parking lot and met him and completed the transaction. The condition of the vehicle was fine.

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    Response from Montway Auto Transport

    Thank you for your review, Adam. We appreciate your recommendation and hope to see you again in the future.

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    PriceStaffBilling

    Reviewed June 6, 2023

    They had a nice big truck and the driver was super. He knew what he was doing. It was perfect and all professional. My big Cadillac XTS was the last one on there in the bottom and he drove straight to Bullhead City because he got there before I did. He got there in 20 hours and it took me 40. I had my friend pick it up and it was great. I was worried that I might have to pay more because you read all kinds of horror stories about all these different companies charging 300 bucks more once you got there. But this guy came, unloaded it, and got the code. I gave my buddy the code and he gave it to him and I didn't get any more bills.

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    Response from Montway Auto Transport

    Thank you for your review, Henry. We are thrilled to hear that your experience was seamless and professional. We hope to work with you again in the future!

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    PriceRates

    Reviewed June 5, 2023

    I’m getting ready to use you again as soon as I get the dates down. I need to get the price from New York to Canyon Lake, Texas. And before I was told that I can ship one hundred pounds free in the car. How long are you anticipating getting from Rochester, NY to Texas?

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    Response from Montway Auto Transport

    Hi Elleen. Thank you for your 5-star rating. Please utilize our LiveChat tool (https://www.montway.com/livechat-lp), or give our support team a call at (888)-666-8929 to receive a quote that meets your future needs. We look forward to seeing you again soon!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 5, 2023

    When I called Montway, I had two other phone calls right here in the Fox Valley that I had made and Montway beat their price by $100 to $150 to come from Antioch, Illinois to here, and they're only 40 miles away. Montway was so professional in how they handled it. The people I've talked to were absolutely top-notch, professional people. I was totally happy with what they did. The gentleman who came here was fantastic. He took very good care of loading it. He also called me an hour before he was scheduled to arrive. He arrived within three minutes of that. It was one of the best, most pleasurable experiences I've ever had.

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    Response from Montway Auto Transport

    Thank you for taking the time to leave your feedback, Thomas. We are thrilled to hear that your recent vehicle transport was a positive experience for you. Your business is appreciated and we hope to see you again.

    Verified purchase
    Staff

    Reviewed June 4, 2023

    My transporter was friendly and efficient. He communicated throughout the entire process and both drop off and delivery went great. I'm always skeptical of car transporters but this was hands down the easiest of all of my experiences shipping cars.

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    Response from Montway Auto Transport

    Hi Brittany. We are thrilled to hear that your recent vehicle shipment was an easy process for you. We appreciate your trust in Montway and hope to see you again in the future.

    Verified purchase

    Reviewed June 4, 2023

    Car was picked up in Florida and transported to my home within the time frame discussed. There was a little confusion about the pick up date but it was corrected. I am planning to use your transport service again in November of this year 2023.

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    Montway Auto Transport
    Response from Montway Auto Transport

    Hello Andrew. Thank you for your review. We look forward to working with you again in November!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 4, 2023

    I needed to move a Ford F-150. I looked Montway up and they seemed to have good reviews. Their driver was awesome. It was a difficult pickup because of where it was and him getting his truck there. I was impressed with the driver and I know it was really hard on him. He had to go out into rural East Tennessee, and he pulled it off with not the greatest English skills. So, kudos to him. Dispatch was good to work with, too. Plus, they called me and gave me the option early. So, I was planning to get the truck moved on May 1st and they said, "Well, here's an opportunity." I was flexible, and I was glad to get the car here.

    Thanks for your vote!
    Montway Auto Transport
    Response from Montway Auto Transport

    Hi Jacob. Thank you for taking the time to leave us your feedback. We are happy to hear that your vehicle shipment was a positive experience for you. Should you ever need our assistance again in the future, we are always here to help.

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    Montway Auto Transport Company Information

    Social media:
    Company Name:
    Montway Auto Transport
    Company Type:
    Private
    Year Founded:
    2008
    City:
    Chicago
    State/Province:
    IL
    Country:
    United States
    Website:
    www.montway.com

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