Jiffy Lube Reviews

Had an oil change at Jiffy Lube and the oil was clean after. So they decided to do that. I then checked my oil filter and they just wiped the old one down to make it look like it was replaced, but it was the same one that I went in there with. They never use that brand so I went from 99-100% sure that it was never replaced. I told the manager and to only his credit. He came back and told me his worker admitted he never changed it. I guess the extra couple of minutes to change the oil filter were too much for him. Unbelievable. Anyway, never again.

I took my car here for a routine oil change 3/08/2019. On Sunday 3/16/2019 I was on the highway and the hood flew open. Thankfully nothing happened to me or my daughter. I reported this to Jiffy Lube. ** the manager came out to inspect my vehicle. All he did was lift the hood, saw some rust and that the hood wasn’t lining up and said it wasn’t their fault! How can the hood line up when it was just flown open almost off the hinges? He then says it took my tech 3 tries to make sure the hood was secure because it kept popping up. I was not told this!

I recommended my friend go to Jiffy Lube in Norman OK to change the oil in her older Ford Explorer because of their advertised prices. When she went in she requested the cheap oil change $23.** and their response was "No problem". After performing the service and attempting to sell her a brake job and various other "services" they told her she owed $56.**... my friend is young and inexperienced in the way mechanics treat women so she paid and left.

I drive over an hour to come get the service in Chesterton Indiana! Jerry has knowledge and customer service and has what it takes to make return customers!! Thank you Jerry, Bri, Niki!! You all rock!

I went into Jiffy Lube to get an oil change and tire rotation. The guy stripped my bolt then began yelling and saying awful things when I returned to report the damages. I went to tires plus to find out how much to replace the lug nut and oh my God! $125.00, I will never visit another jiffy lube as long as I live. That was the worst experience I have ever had to deal with from a car repair place.

I took my car to change the oil on the morning of March 11, 2019, at Jiffy Lube, 15121 Frederick Rd, Rockville-MD. After five minutes of analysis, the employee came to tell me that it was necessary to change the oil tank that was leaking. And that additional cost would be $100 for this service. There was no apparent leakage in the car, which was in the body shop recently. I did not accept the service. Half an hour after, I discovered the Jiffy Lube employee had lied. The oil exchange was done at a Shell near my house by an honest person who assured me that there was no hole in the oil tank. How long will these places treat women as ignorant misleading us that way? What a shame!

On 2-26-19 I had my oil change done at Jiffy Lube. I am a long time customer. Two days later my skid pan came off when I was driving. The technicians had failed to secure it. When I spoke to the area Manager, two different times, these are the memorable quotes. "When I fly on a plane I hope that the pilot can land the plane, that doesn't always happen." The second quote was "If someone wants to sabotage their own skid pan to get a free oil change then so be it." These are the kind of unprofessional and immature young men that represent this company. I should note that they eventually fixed the problem with a zip tie and some of the screws. Stay away at all cost. They are dangerous.

Went to get a brake job that Stefen had offered during a previous oil change. After informing me that the rotors would need to be replaced, IN TIME, he went ahead and replaced the pads as agreed. After one and a half months, I brought the car back for the store to fix the constant brake squealing that began after they replaced the pads. After again, informing me that the rotors would need to be replaced, IN TIME, Stefen informed me the brakes were fixed and that if the squealing persisted it should go away in a few weeks. After giving the benefit of the doubt, and allowing for a NUMBER of weeks for the squealing to go away, I ultimately went to AAMCO to have the brakes worked on properly. Granted, AAMCO resurfaced the rotors as well, but Jiffy Lube never informed me the rotors were of such immediate importance.

Came in and got out in about 30 minutes. Checked my oil before I went in and after to make sure they performed the services I requested. They did not push any unnecessary services this time around which was nice. This visit and location seemed very good. 2414 Southern Blvd Rio Rancho, NM.

Very dishonest personnel at the 7406 W Central Ave, Wichita, KS. Went in for an oil change with Jiffy Lube coupons for two cars. Called first asking if it would be honored for both car, providing year and make and whether coupons would be honored and was that the total cost per coupon. They assured me that the coupons would be honored for my two cars. Again, before taking the cars in, I was assured by the attendant that the coupons represented the cost.

I went to Jiffy Lube today 2/11/2019 for an oil change because they list various other services included with this. The first on the list is they check transmission fluid. When they were finished and were reviewing what they did I asked if my transmission fluid was low. The man said he didn't know as they couldn't check it. When I asked why as it was included on their list he stated they can only check dip stick transmissions and my jeep has a cap and they don't have the equipment. Really? Maybe that should be posted that cannot check any Jeep tranny fluid. After I paid $50.96 cents for an oil change I now have to go to the mechanic to have tranny fluid checked and pay for that. Had I known this in advance I would have just had the mechanic change oil when checking tranny fluid and only had to pay once! Very Unhappy!!!

This wasn't the first time I used the Mai St location in Summerville, SC but it will be my last time. When I was there I noticed they called the Manager down under my car, given your only allowed to sit inside the lobby you can not hear or see what goes on. I finished up paid what I thought was too much and left, by the time I had driven 1 mile I could smell oil burning from under my car. I waited a couple days thinking it was nothing more than spilled oil, however, it did not stop so I took it back thinking maybe something was loose. I noticed he got my tag number and went back into my file and was typing, when he came out he said "I told you there was a leak under there, I even wrote it on the ticket!" When I told him there was NO Leak when I came here, he did NOT tell me there was any leak when I left I could see he was going to continue to lie so I left. I would NOT use this place for service of any kind!

I went to Jiffy Lube #780 on January 2, 2019 to get new wiper blades. While their the worker told me I'm due for an oil change also. I agreed to have the oil change also. The worker returned to the waiting room where I was at and informed me that my rear brakes are going bad. I informed him that I'll take care of that another day. The worker returned and told me that the air pressure was low in tires and that he'd fill them. When they were done with my car they moved it outside and then charged me $180.15. After paying the price I was given an invoice and my car key.

I changed my car batteries after advice from a Jiffy Lube associate even though the original battery did not have any major issue. There was a minor delayed cranking before the Car started that the associated attributed to a Battery issue. The original battery lasted 6 years and the car never had to be jump started. This new battery lasted only 1 year and 25 days. It had to be jump started twice after the 1 year mark. They install inferior batteries that only last the lifetime of the warranty and has only that much Acid inside to last that long. After the 1 year mark they do not support and just say Sorry. Absolutely no customer service for a dissatisfied customer. This happened at the Jiffy Lube at 300 W Plaza Dr, Mooresville, NC 28117.

I went to Jiffy Lube. They said the problem was my previous oil change was not enough oil and the wrong oil which was lies. They claim they changed the oil. Leaving out the driveway my car was super. Loud and couldn't go 20mph. I don't know what they did to my car but now it's leaking oil, Fumes coming in my car and my engine is shaking and I only had my car for 4. Months all they did was give me a partial refund. What can I do?

I took my car to Jiffy Lube for an oil change and two days later when I started driving my car it stopped in the middle of the road. I have never had an issue before with my car. Took the car to service by a dealership and was told that Jiffy Lube put the wrong oil in my car and had to pay again for them to pull the oil and do a new oil change. I went back to Jiffy Lube to get at least refunded for their stupidity and they refused. They have messed my car up and will pay for it. Beware!

The top price rated for an oil change using synthetic, is a $70.00 service total. The most expensive antifreeze is about $14.00 a gallon,(which I had just serviced) but they said was low. The pricing I used above is including labor in most shops locally. We have been Jiffy Lube customers for years, but $109 service cost is a little steeper than what they used to charge, and they got the wife on using synthetic - instead of the mix which I prefer. Trust is the big factor for me, and I will be thinking twice before visiting Jiffy Lube again.

**UPDATE** JiffyLube Corporate Office based in Texas recently contacted me requesting me to e-mail them the invoices for the repair of my car and they sent me a check to reimburse my expenses.

I arrived at Jiffy Lube to a seeming nice gentleman saying he would get my oil change done as soon as they could, this was the ONLY good experience from this facility. After telling them I only wanted a basic oil change this same gentleman proceed to argue with me about what I previously put into my car and how what I'm choosing to put in now isn't good for it... WELL THEN why do you offer that?!? Not only that but why would ANYONE pay over $40 for an oil change??

My husband and I went to Jiffy Lube for a rear drum brake job, and left with misdiagnosed oversized drums, which they tried to blame on my master cylinder, and no hydraulic pressure, which I assumed was from the brake line that they cut. I picked up my car, and almost crashed in their parking lot. They have only refunded me what I had paid in their services, but that doesn't include the tows, and extra repairs, such as the line bleed. Oh... I am also banned from Jiffy Lube.

Took my car in for ONLY oil and filter change. As usual, I refused to purchase new air filter. As I wait, I notice several customers are getting new radiator caps. Radiator caps? That's strange. Then, manager shows me MY radiator cap. Says it failed their pressure test. Well they chose the wrong person to pull that trick on. I know cars, and I know radiator caps. And I knew my like knew radiator cap was not bad. They shrugged to indicate I was making a terrible mistake for not buying their new cap. After I left, I checked the radiator cap - it was fine and held pressure as it should. OK, maybe their test equipment was faulty and they were not aware. That is not likely. But otherwise, they were just scamming their customers.

So I usually do my own maintenance on my vehicle for this reason. I have the flu and my truck needed an oil change, I had already bought the oil and filter. So when I left the doctor's office there was a Jiffy Lube across the street. So I told them just want a oil change with my oil and when they get done, they still charge me $31.99. That’s what I paid for the oil. So if I was you and you have your own oil and stuff go anywhere else and it will be $10-$15.

When I arrived to the Jiffy Lube on Marks St in Henderson, NV. I asked if they could repair my driver rear tire, that my engine light was lite and wasn't and that my trans fluid was low. Well after my oil change, I asked if my tire was repaired and the tech started they didn't do that and I could go to Discount Tire. I asked if my trans fluid was filled and the man stated yes. Well on the print out it stated low for trans fluid and not fluid added. I noticed they never filled that trans fluid. The only good part was going to Discount Tire for new tires but I had to get trans fluid from O'Reilly and fill my own trans fluid. This is the second time they didn't stop off fluids. Last time my brake fluid was low and never filled it. I will never go back to Jiffy Lube and you are lucky my car never had a problem due to your inept service. You are overpriced and do not provide a good service. I am dumbfounded by how awful your service is and I will never be back.

I went to Jiffy Lube recently and asked for an oil change only. I was charged 104 dollars which is outrageously exorbitant. All kinds of unnecessary services were added, possibly to pad bill. Some of these added services included "checking windshield washer fluid level, checking light bulbs" just to name a few. Terrible business model. Do not use.

My daughter brought my car here the begin of Nov. and that was basically the end of my car. She Paid 76. dollars for the oil change which is crazy, but they didn't put the oil plug back correct and it blew my engine. Store Manager would not even phone me and let me know where I stand. Thank you to Heartland Automotive, They Jumped in and got my engine replace and sadly that engine was knocking after just a few days. They sent my car back to the same shop. They use a individual shop for their engine replacement and then second engine blew, that is what the Mechanic told me. Jiffy Lube is standing by their claim it was my starter. They had given me a rental, but later retro canceled it without notice. VERY disappointed with my entire experience. 2 Months have passed and I have NO car.

I'm serious when it comes to reviews. I've been waiting for this moment for a long time. Here is my review of the Jiffy Lube. I visited in Tucson across from Holy Hope Cemetery on Oracle over 10 years ago. I went in for an oil change and afterwards I was harassed about fixing everything else that was wrong with my car. I told him to give me my car keys or I would call the police. There I said it. I felt awful and I felt taken advantage of. I can only imagine the crap that females have to go through with pushy knuckle dragging salesman/mechanics...

Last year my husband took our 1969 Ford pickup to Jiffy Lube before he stored it for the winter. In April of this year he went to get it out of storage and all the oil was on the floor so we took it to our regular mechanic. He found that they had cross threaded the oil pan plug and it could not be repaired. It took a while to find a replacement oil pan and it ended up costing us $800 for parts and labor. Jiffy Lube mgmt sent the request for reimbursement into corporate in May 2018. After repeated calls, they tell us it’s up to Corporate to respond. It’s almost Christmas and no response. Do NOT take your vehicle to Jiffy Lube. They do NOT stand behind their work.

My wife took her car to Jiffy Lube after I warned her it wasn't a good idea. I had a previous bad experience there. A week after her oil change she noticed her oil light come on so she put more oil in. A week later the same thing. The following week she put in more oil twice in one week before saying something to me. I told her that doesn't sound right so went out and checked. As soon as I looked under the car I could see the oil dripping off of the oil filter. I reached under and was able to tighten it at least a full turn. No more oil leak. I can't believe a professional business would make such a simple mistake. You are better off taking it to a place that employs mechanics.

I went to Jiffy Lube for an oil change. The technician told me they had a special. For a few more dollars I could get a free oil change and three car wash tickets. When I checked out I asked them where was my free oil change. I questioned them why I was still being charged for the oil change if it was free. He told me it was in the $49 becoming off the bill. When I went home I noticed the $49 was still charged to me. I called the corporate office. A store manager called me and told me that there was no free oil change but two free car washes. He also told me if I brought the car wash tickets back to the store he would adjust my bill. I wonder how many people they scammed with this deal.

HR-V Honda 2016. Hi there... There was a mistake in the emission paperwork given to me. Can you please make sure the new one is correct? I spent gas and the emission fees. Should be covered by Jiffy Lube.

Time in 8:30 am. I stopped in to have a couple exterior lights replaced, a tire rotation, windshield wipers replaced, and of course an oil change. After having four people doing what they do, oil changes. One comes to me and says they can’t change the bulbs on the top. I watched them try different screwdrivers Before the man came to talk with me. I said, "That’s fine I will change them myself. So now it’s windshield wipers, oil change, that hasn’t been finished yet, and a tire rotation.

As long as I’ve could remember, Jiffy Lube has done free Veterans Day oil changes. I went to the one in Hermiston, Oregon today and said that’s the reason I was there and was told they weren’t doing it and they weren’t told about it. The manager spoke to me and repeated the same thing without checking or anything. Not a big deal they wouldn’t do it, but would’ve have at least liked him to go check on it.

I went in to have an oil change. Two months later my car loses power on the highway at 55 mph. After having the car towed to the dealership and a costly diagnostic, I was informed that one quart of oil too much was put into the car. $600.00 later because my car is a hybrid, I contacted Jiffy Lube and the GM - Mark informed me that my claim for reimbursement was denied. I filed a complaint with corporate, who contacted their franchisee to resolve the issue. The owner, Mark phones and says that he wants to speak with the dealership before he makes a decision. Three days later I phone him for him to explain that they are denying the claim. Go to Jiffy Lube Kensington, MD at your own risk and know that they will not be responsible for any damage they cause to your vehicle and you will get to pay for both the oil change and the damage they cause.

11/6/18: I took my 2013 Nissan Altima to the Jiffy Lube located @ 1704 Woodlawn Dr, Gwynn Oak, MD 21207 Phone: (410) 944-1582 on 11/4/18. My car is in AWESOME condition, NEVER had any issues or needed repair other than brake pads, rotors and an oil change, the basic wear and tear on a car. I decided to take my vehicle to Jiffy Lube and has always gone to them and have never had an issue. I am not here to bash them or make them look bad, but to inform the public of my experience. I noticed that my passenger side front wheel was making a weird noise and stopped in to Jiffy Lube to have it looked at, I was informed that my wheel bearing and hub needed replacing. I was quoted a price of $300, $100 for the service and $186.00 for the part. Right there was a red flag, wheel bearing/hub only cost $100-$129.99, but nonetheless I agreed to have the service performed.

I went to the Jiffy Lube on Wesel Blvd in Hagerstown, MD for a simple oil change and tire rotation. Shortly after leaving the service center I began to hear a grinding sound coming from my left tire (no sound before rotation service). When I called the Jiffy Lube to report the noise I was told to return the car and that the problem would be corrected or they would rotate my tires back to their original position on the car. When I took it back for correction I was told to take my car somewhere else to figure out the noise with proof that they caused the issue. They never even rotated my tires back to the original position as promised. I think they should simply stick to changing oil. Avoid this company whenever possible. Unprofessional and poorly trained.

They start on the oil change before I know the price. I paid $100, for something that is normally $60 everywhere else! They broke my mirror controller out of the door. I asked what happened here! Never go to this place! NEVER!

Worst place to get your oil change since they have more excuses than solutions... And paying for your mistakes with money only works if you rarely make mistakes. I was going to them for my oil changes for years and trusted their judgement on my engine's condition, as well as trusted they knew what they were doing. Until one day I went to a real shop to investigate the Jiffy Lube claim to a transmission leak. Not only was the leak proven false by the real mechanic by mere color but the repeated visits to jiffy lube taught me they are not an honest business. Since I was made aware of the awful condition of my oil cap immediately at Firestone but never once at jiffy lube. I learned that I almost destroyed my engine because a bunch of unprofessionals could not be honest when they lose or destroy parts on my car.

When I got to the place, the guy came up and said, "What are you here for?" I told him an oil change but I also want to know how much it would be before they changed my oil. The guy just said, "Come in here," and the guy at the desk could tell me. So they pulled my car into the bay. When I got in there, the guy was talking to someone else. I waiting about 10 minutes to talk to the guy and by that time, they had started to drain my oil. I didn't know they had started until the guy in the office said that it was 92 dollars. They had already started my oil change. The guy in the office said with tax it was going to be 119 dollars. I couldn't believe it. I was so mad. I showed him the coupon I had for 25% off. He said it was only 15 dollars off. I said no it's not. But he wouldn't refuse to give me the whole coupon. I was so mad. It should have been $89.75 but it wasn't. I am so mad. I will never go back here again. They are out to get your money.

I went to the Jiffy Lube on Greentree Road in Pittsburgh and paid for the service package that included an oil change and a tire rotation. The invoice indicated that all of the work for which I had paid had been completed. However, when I got home, I noticed that the tire which was missing a wheel cap before I took my car in for the tire rotation was still in the same place on the car, reflecting the fact that a tire rotation was not actually performed, even though they claimed that it was. This, quite simply, is FRAUD! Their deceit also causes excess and uneven wear on the tires, which is the reason why you should get your tires rotated in the first place. If you believe that this service has actually been done, then you ignorantly continue to drive around, prematurely wearing out those same tires that you were trying to protect. It was only because I happened to be missing this wheel cap that I noticed the situation.

Went in for my emissions test and they wouldn't even look at my car just because I had a check engine light on... They wouldn't even change my oil because of the light. I went to the location highland and 48th and the one on 45th in Utah. Worst service ever, never going to any Jiffy Lube location again. I have already went to two different Jiffy Lubes to do my emissions test and had the same experience. Jiffy Lube has lost my service.

Trying to stay out of Jiffy Lube, after bad experiences (oil leak, soiled spots in the car else) but recently had to use one near my house on my way to work at 9630 Medlock Bridge Rd (near Waffle House) Duluth, GA 30097. Earlier this year replaced filter and air filter. After I left in the mid-way to work the engine begin making loud banging noise with every accelerator pedal push, dropped the power. I manage to slowly drive to my mechanic shop who found the rubber tube of the filter housing off the engine air intake (I have RAV4 2011). Simple thing, they did not secure the rubber tube on the inlet and it came off. I did not charge any complaints.

Chris and Caleb Outstanding Customer Service - I have never been in and out in less than 15 minutes... WOW!!! THANK YOU FROM CUSTOM SINS CHOPPERS As well as UBER!!! I will be back to this location from here on out! You have a great team of workers!

I went to the location out in Salt Lake City, Utah on 400 East and 700 S on September 17th. I knew that I had to get an oil changed and my brakes fixed. The guy I spoke with told me that both front and back brake pads need to be replaced and that it would cost $530. He even suggested me to go to my credit union and ask to put this on credit as I didn't have money to fix it. I didn't want to put this on credit as I'm not able to afford it. Also, I'm a petite woman in her 30's and they were also trying to sell me the best quality oil but for expensive. They wanted the money then and there. I told them that I have to make some calls and see what I could do and that I would let them know.

We took our vehicle to Jiffy Lube at 300 E. 17th Street, Costa Mesa, California on 9/15/18. While our car was in for service the technician wrecked our car while they were parking it. We noticed the damage when we returned home and went back to the store immediately. When we returned we could see our paint from the vehicle on the building and the paint from the building on our car. The technician denied it and the manager denied the damage also. We asked for the district managers phone number and when we spoke with him it was a hostile situation. The district manager was the rudest person I have ever dealt with and basically told us he hoped we took pictures because we were going to need them. We will never use Jiffy Lube again!!!

I own 2 vehicles. Ram 1500 and Jeep Renegade. Jiffy Lube changed oil in Ram. Ram due for new oil change and I did myself. Jiffy tech had installed a Renegade oil filter in my Ram. I won’t be going there again.

I went today 9/1/18 to the branch from 3936 W 5400 S, Kearns, UT, because my brother had told me that they have a new crew and they're nicer than the previous crews and managers. I was impressed and happy!!! I definitely saw that the young people working now over there including the assistant manager are polite and are not trying to rip you off with shady deals. In the past I stopped going to this store because the workers and the managers were rude, and trying to overcharge me with different fees for services I didn't ask for, or by using low-grade oil when I would actually pay for highest grade.

Today I arrived at JL on 9736 S Dixie HWY, it was no many cars so I waited around 20 min and the lady called me. Asked me to changes car filters and oils and I told her I would like to charge my AC. She told me yes. It takes 10 minutes and she asked for 150$ for this. I accepted, then she left me and go to take her lunch and after 40 minutes from waiting I asked the guy who working in the back. He told me it is never 10 min. At least one more hour. I told him OK I have to go right now, so lady come back from her lunch and asked me to pay for AC and come tomorrow to charge it. I felt she doesn't respect my times and only she want to take my money. I will never go back again.

I was on Marbach Rd. on 8/13/2018 and decided that I had to get my truck inspected so I pulled into the Jiffy Lube on Marbach Rd. I was asked what I needed and told them I needed an inspection. The guy whoever he was said to wait in the waiting room and walked me there. The waiting room was filthy and the bathroom was disgusting! Well, I failed the inspection because I had smoke tint headlights. The inspector could not show me the regulation but could not. The next day I went back in the morning and asked to speak with the manager.

I went into a location in Ontario for an oil change and a tire rotation - the oil change was never done. I called the local manager and she couldn't help me. Please do not go to this Jiffy Lube location or any other. They rip people off.

The most recent complaint is with the oil leak I have because they didn't tighten the oil filter! I will never go to Jiffy Lube again!

On April 27th, 2018, we brought our car into Jiffy Lube in Beaverton to have the brake pads checked. We were told the rear brake pads were in great condition, but the front brake pads needed to be replaced and the brake fluid in the front of the car flushed. We also had our oil changed and all other recommendations by the jiffy lube staff completed that day. Less than two months later our brakes were making noises again. We brought the car back in to the same Jiffy Lube on 7-20-18 and were told that the rear brake pads were in such poor condition they were basically metal on metal. Jiffy Lube staff were able to tell us this without even taking the wheels off of our vehicle and gave us a repair estimate of $500. We explained that the rear brake pads were fine in April and we were apologized to and given coupons for oil changes.

I accidentally drove too far into the docking bay and the first mechanic greets me with eyerolls and patronizes me about how obvious the signs were and how I should have known. He kept cringing and smirking with raised brows at his coworker in between addressing me as he directed me to another docking area. The manager then comes in to where the first mechanic, Ryan according to the receipt, directed me to sit, and also talks down to me about my mistake. I thought at first he was just joking with me until he also insisted that I must have seen the signs. I told him at that point that I did see that the signs said "Caution," but all welcome signs pointed into the bay areas and none directed traffic to stop short of them. He insisted I should have known better and I then told him I'm never returning to this Jiffy Lube. So rude and unprofessional. I just wanted an oil change!

My experience with Jiffy Lube has left me feeling very sadden. I went to Jiffy Lube (1116 Independence Blvd Virginia Beach, VA 23455) for an oil change after a car inspection. ** an employee of Jiffy Lube tells me that my brakes were severely dangerous (metal to metal, no padding left, red zone) and he don’t know how the state inspector missed telling me that. Now the state inspector told me I needed tires and headlight restoration only brakes had passed no problem. A non-state inspector ** at Jiffy Lube tells me a certified state inspector did not do his job correctly and I needed brake immediately.

Went for oil change. They said antifreeze low but would fill for 12 dollars. I will do it myself at home (required less than one cup). Very slow. On the way home the engine made a noise so I took it to another auto shop who changed oil and said wrong oil used. Car quit running. Jiffy Lube was informed and said nothing was their fault. I sold the car to a junkyard. I would NOT use Jiffy Lube ever again. Do not go there!

Jiffy Lube Oil Change 1219 Concord Ave (925) 687-5332. Go to Jiffy Lube. Said I wanted the $44.95 oil change. Jiff said they could not do the $44.95 oil change on my car. I had buy the $64.95 oil change but the total would be $79.81 and said no and was going to take it to place down the road to get my oil change but Jiff had started the $79.81 oil change without my ok. And they put 5 qts of oil in my car instead of 6, did not top off anything and told the power steering fluid was low and did not top that off. The only way to stop them is to stop going. RIPOFF, FRAUD, SCAM.

I went to a local Jiffy because I needed a quick oil change AND I had a coupon. When I pulled up the first thing the girl told me is that I absolutely had to have a synthetic oil change for my 2018 Kia Sorento. Then she said that since my car had 9000 miles it was definitely time for a tire rotation and then lastly, came in with a dirty air filter from my 6 month old car to tell me I needed a new one of these as well. So $200 later... Yes. $200 for what was supposed to be just an oil change. Btw, I called my vehicle lease company and asked about the oil afterward and they said “no, you do not have to have synthetic oil in this vehicle“ so I was blatantly lied to. Gonna reach out to BBB next and then who knows.

We took our car a Nissan Maxima 2014 for a oil change, it was 5:00 pm. They took the car in, told me that I needed the air filter changed, the cabin a/c filter, windshield wipers, oil cleaner to clean out the black gunk in the oil, this is the only thing we wanted done (oil cleaner???). I told them I will do the other things myself. We went for a walk (about 15 minutes). And they called us back to come get the car that it was ready. And while we were walking back I noticed that one of the tech was still in my car doing something (unknown what he was doing). We drove the car home. About a week later it started smoking puffs of white smoke every now and then, we also noticed a loss of power also.

I took my car at the Irmo, SC branch in for a regular 29.00 oil change. No special oil PT Cruise, had it change before, at the same place, the history of my car was in the computer. Never pay over 30.00 for an oil change, my bill was over $50.00. I asked for a regular oil change, nothing else. Just beware. I will state the oil change I want, and ask the price prior.

RIPOFF CITY! FRAUD WARNING! Called ahead, asked the price of an oil change for my make and year: they said $35 and change. Took the car in; when I picked it up they demanded $105+. If you take your car to a Jiffy Lube after reading this, you’re a dumb ** who deserves to ripped off for every penny you have!

I went to the Jiffy Lube on Main Street in Hesperia. I pulled up. Said I needed an oil change, they told me to go have a seat in the office, didn't ask me what kind of oil change or what kind of oil. I sat there a good 20 mins. Before I asked a guy what are they doing with my car. He said something sarcastic, anyway the guy finally comes walking in and says, "You didn't have any oil in your car," I said, "You're kidding," then he brings in my dip stick and shows me, then he wants to sell me this engine saving stuff. Needless to say I was not going to pay him 80.00 for an oil change.

Took our car to Jiffy Lube in November for an oil change. First they tried overcharging by $50. However, after working out this dispute our motor blew 80 miles later. Barely got it home. We put a complaint into Jiffy Lube immediately and after 5 months of waiting for an insurance claims expert to help resolve this issue, they decided to have it finally towed to a garage. However, it does not end there. We have had this looked at and explained that Jiffy Lube never completed all the work, as per their receipt and this is why the car probably blew an engine. But, they had their own inspector look at it and say it wasn't their fault. Bottom line, I would not trust either Jiffy Lube or their corporate executives.

Jiffy Lube Hudson NY... Went in for a NYS inspection and oil change. They said we needed to change coolant and injector fluids. They did not tell us the cost and we unfortunately never guessed that the bill would be ridiculously high. The job took about 20 minutes and we ended up with a bill of $297.44! We were shocked! The mechanic was unmoved and had no response. We believe that we were ripped off! If the cost were stated beforehand, we NEVER would have consented. Do we have any recourse?

I should have went with my gut instinct and scheduled oil change at my Honda dealer. My car was in and out in under 15 minutes at Jiffy Lube. It cost twenty dollars higher than my dealership but I needed it done prior to our road trip to Florida a couple of days later. Once I hit the highway going over 70 I noticed a strange noise coming from under my car. I stopped. Didn't find anything unusual. Noise continued periodically and little black chunks kicked out from under car or car in front of me? Had no clue.

Took my car into Jiffy Lube for crankshaft sensors on 04/05/2018 and the wait was over 4 hours. The technician didn’t know what she was doing. I inquired about what is taking so long and was told, "Everything is fine. It’s just taking a little time, we want you to be satisfied." When they gave me my car back it drove really bad. I barely left their property and it jerked and shook seriously. I called back immediately and was told to bring it back in. On 04/08/2018 I brought it in and waited another 4 hours. This time the tech was working under the hood. The other one worked under the car. Almost forgot on the way there something fell out from under my car.

They don't care about your car, only getting a paycheck. They put the wrong oil in my car (I use synthetic) and then broke the cover to my air filter, neither times did they tell me about it. I will never go back.

I had my oil changed and they must have let a bolt or seal lose and now I am trying to buy an engine. I had contacted Jiffy about this issue and they turned the issue backed to me. I made the mistake of letting someone take the oil pan off before speaking with Jiffy, BIG MISTAKE! Regardless, they did not tighten the oil pan correctly and the oil leaked out and it caused my engine to blow!!!

Repairs on my 2007 Nissan Sentra. I was charged $150 dollars to replaced the motor mount, but to my disappointment they replaced motor mount and car drove rough and bounce like a ball, I went to a real mechanic and got issue fixed. If I have the choice of a worst rating (like zero stars) I would do it.

RIPOFF! (store # 2530) 11965 SE 82nd Ave Happy Valley, OR 97086. I am a senior 84 years old, I have had oil changes at this particular address for several years (price then was $15.95 for regular change of oil). Fairly recently I was in for an oil change, and was informed the PRICE was now $25.00, after examining the mileage I was informed I did not need an oil change, and was told to come back in when the mileage was met. I thought was very good of the serviceman to inform me. That was 2 months ago January-2018. Today March 12th/2018 I brought my vehicle in for an oil change, and was informed that the price would be $45.00. This I accepted simply because I was there!

I came in to have my oil changed on my vehicle. The oil change was taking longer than usual. After I received my vehicle I looked it over quickly and got in to leave. When I got home I checked the vehicle over once again and found that my front skid plate was missing hardware. I then called to confront the store and was asked to come back in. The manager resolved the issue but it caused a complete inconvenience to me by wasting my time and making me come twice to the store. The manager was not willing to compensate me for my time and inconvenience and still asked me to pay for the service that they failed to execute properly.

Went in with a coupon for emissions. Tried to sell me on topping off my coolant for 9 bucks, seeing me two air filters, cabin and engine. Charged me ten dollars for on the spot renewal without asking if I would like them to. Miserable to do business with, in it for their money and nothing about your convenience. Charged $48.00 for emissions only, I don't know the going rate but that seemed very high to plug my 2016 Sonata in for five minutes.

Overdue for an oil change, and not having the time to wait at the dealer or even a place like Firestone. I went to the Fairhaven, MA location, 2/22/18, on my way home from work, as the location is right around the corner. When I arrived an employee came out and said, "Get out and leave it running." I said, "Excuse me," she replied, "I will bring it in," my response was, "No you can direct me in." The "manager" said it's company "policy" "we drive in you drive it out". So I agreed. He drove it in.

What a rip off the Elk River MN store was. Was up charged 20 bucks because my vehicle was 4 wheel drive. Never heard of such crap. Oil change has nothing to do with 4 wheel drive. Will never use Jiffy Lube again even if the oil change is free. I'm taking all my business back to Valvoline. Very shady when I question why it was so much was told because it was 4 wheel drive.

I was in the Cincinnati area visiting my mother on February 2, having driven from Mount Gilead, north of Columbus. My 1995 Mercedes S320 was overdue for an oil change, so I took the vehicle to Jiffy Lube on Cooper Road in Blue Ash, Ohio. The entire Jiffy Lube staff provided excellence in service throughout the visit. They changed the oil and also added antifreeze, which was a good bit low. In addition they replaced a burned out headlight.

This is the letter I wrote to Jiffy Lube after they Ripped Me Off!! I went to Jiffy Lube in Myrtle Beach today for an oil change. # 3340. The man knew I was disabled because I told him I didn't want to bend over to look under the car because I was disabled. When he was listing things I needed, the price on his computer was 299 something. When I went up to pay the price was 726.76!!! That is Outrageous. I am Disabled. I only get paid once a month and now I have Zero Money Now!! They should show AND tell you what the price is every single time they add something on!!!~ If he had Ever Told me the price was over 700.00 I would have said "No, Thank you" and brought my car to my mechanic!!!

Went here to buy a battery and the salesman upsaled me a 5 year warranty I didn't want but he promised it was a good value so I got it. I come back 3 years later and of course they can't honor the warranty. They told me they don't do 5 year warranties anymore. Thats it's only 3 years now but how is that my problem? If I purchased a 5 year warranty that's what I should get. I told the manager I wouldn't be going back there and all he said was "ok". He did not care one bit. Very disappointed.

Stay away from Jiffy Lube Fuquay Varina. They took an hour when there was no other cars there, charged me for tire rotation, did not honor my coupon, I paid $108 for an oil change, had to leave after an hour to get to work. I watched the employees stand around while my car sat there. The person who refilled my windshield wiper fluid spilled it all over my engine, which was clean, and it is corrosive to at least rubber. I was so angry I tore up the receipt. It was 12/7/17 I arrived at 1 pm, left at 1.57 pm.

Took a 2015 Chevy Malibu to Jiffy Lube located on New Halls Ferry in Florissant, Missouri for oil change, tire rotation and emission. The tire rotation and oil change was completed first. The service guy proceeded to drive my vehicle outside as though it was completed. At that time my vehicle was struck by object in Jiffy Lube bay area. One of the service guy went to the driver and stated very frantically that he had scarred my vehicle on the passenger side lower bottom. So when the driver started to come back in to complete the emission he squirms around trying to avoid coming back in the way he went out so that I wouldn't see the damage that was done.

Jiffy Lube (Lawrenceville and Grayson, GA.) has issues with causing oil leaks after they do an oil change. I own a 2017 Hyundai and have had my oil changed on three occasions where it resulted in an oil leak in my garage. Twice it was a result of the oil plug being replaced incorrectly and most recently with a "faulty oil filter". In addition, when my car was brand new, they got oil on the visor and cloth ceiling. They fix it every time but it causes unnecessary/time consuming revisits and oil on my garage floor. I will no longer be a customer of Jiffy Lube. Strike 3, you are out! I will go to the Dealer!

I went to Jiffy Lube on Hendersonville Rd in Asheville, NC. Although the people were nice I left with an oil leak and faulty breaks that I didn't have before and their explanation is maybe it's my gaskets and cv boots... Five days ago, I replaced my spark plugs and O2 sensor at Organic Mechanic and my car was in great condition and had no oil leak. Now I can't go home for thanksgiving.

Spent over 4 hours waiting for our car to be fixed. First they started work without clearing the job with me, then they didn't have the correct tools. All the employees did was stand around and smoke or make out with their girlfriends. Horrible horrible service.

3 different chances and bottom out on all 3. 1st my Explorer had no problems. Just needed oil change and inspection. No problem right? Well no. They said they couldn't inspect because it was gushing oil when I drove up (wish I would've asked to see the oil on the ground). Anyway taking it to mechanic the oil filter was stripped. Meanwhile my driveway is clean. Forgive??? Took our car in August 2017 for oil change. Drove from Arlington TX to Pennsylvania. Had oil checked in Pennsylvania at Jiffy Lube and was told it was a quart over which could cause problems.

It seems this company is more interested in gouging you out of your money than providing honest service. Jiffy Lube was not always like that. When they first started out or when I first started going there, there was nobody trying to hard-sell you on additional services you didn't need. You got your oil change for the $39.99 they advertised then you left. Now the basic oil change costs $69.99 and not only that, you never know what type of oil you are getting. The other day I went to a Jiffy Lube for a basic oil change and when I left I was not really impressed by how my car was behaving. Usually I can tell if my car is running better or not, but when I left that Jiffy Lube I could not tell the difference.

I needed an oil change before heading to Baltimore Md, car way overdue and on a time crunch. I know Jiffy Lube is quick so I wanted to go to the location in Hagerstown Md off Halfway Blvd b/c it's on the way. The rep told me my oil change was going to be $79 b/c I needed special oil, I have a 2012 Nissan Altima, not a $300,000 sports car. I told him that the DEALERSHIP was less. I left went to Sharrett Service Center in Hagerstown MD. Was only charged $37. They even worked with me to not take as long knowing my short availability. The rep at Jiffy Lies lied about needing a special oil. I've never and will never pay that much for oil change nor give them my business.

They locked my keys inside the car and the manager had an attitude of I don't care. I rank this store the worst of the worst. I am recommending all my friends who used to do oil change at this store to stop as soon as possible. I will make that campaign to all the people I know. Good with that manager his name is Kevin.

Jiffy Lube is very unreliable. You will pay for one type of oil. They will charge you for what you want and put the cheapest oil in your vehicle, I know for a fact they have been putting gasoline engine oil (conventional oil). I had to send my BAD oil to a specialist oil lab and the corporate office Ryan does not want to take responsibility for the negligence of his employees and compensate me. So now I'm going to FIGHT tooth and nail to get this matter handled. Keep your cars out of jiffy lube because they are so unreliable it's disgusting and disturbing. So court it is.

They did an oil change on Saturday, ran fine, went back home. Car was parked all day yesterday, drove it to work today then when I went to lunch the oil light came on and the car shut down completely & started making a clinking noise. I had to leave my car stranded because I was afraid to mess it up. My husband checked it... THE WHOLE FILTER WAS GONE AND THE OIL WAS DRAINED. NOTHING LEFT IN CAR. The oil was all spilled over the inside of the hood. We even took a picture... It's making a lawn mower sound when you gas it, I called Jiffy Lube and they said for me to take car back and put some oil in it and the noise would go away, we had to buy our own filter and 4 quarts of oil at O'Reilly's to put in ourselves just to drive it back to Jiffy Lube??? The guys there said it should be fine now and we asked to speak to a manager. I think my motor is shot.

I had a oil change at Jiffy Lube on June 24, 2017. Two days later I saw something wet on the street. I wasn't quite sure what it was. I spoke with the man at Jiffy Lube that did my oil change. He said that he didn't tighten the plug. My husband check out the oil but it was low and it shouldn't been. By the fourth day there was no oil. Another employee from Jiffy Lube went where my 1999 Infinity Qx4 had broke down and put a plug on and left four quarts oil, for us to put in the SUV. Instructed us to drive it to Jiffy Lube on Trolley Rd in Charleston, SC. Oil was all over the engine so we couldn't drive it. All I want is my engine replace. Respectfully requests.

I have gone to Jiffy Lube (Riverdale Utah 84405) to get my safety and emissions done now 4 different years, failed only safety every time!! First time was one of my tires supposedly had an issue. I went to Big O tires in Roy Utah. They assured me all my tires were fine. Second time my gas cap was bad so I went and bought a new one and threw the old one in the trunk, good thing I did I had it tested by another safety licensed shop. IT WAS FINE!!! The third time my passenger side wiper had a centimeter tear on the end. Of course they offered to fix it. The last time in they failed me saying my brake pads on the rear are too worn down, so I had them replaced, not at Jiffy Lube! The shop said they were only half way worn!!! The other thing is the guy before me also failed because his engine mount was worn???

I went to Jiffy Lube located on Coors Road SW Albuquerque NM. I told them my brakes were squeaking. If they could check them. A man came back promptly and said that I needed new brake pads. I said ok and trusted them. It would take 3 hours, so I walked across the street with my kids to eat. When they were done it was also closing time. I drove off and soon after come to find my brakes were still squeaking. I thought maybe because of the new brakes. But the noise did not stop. I call Jiffy Lube and say I'm taking back my car because the squeaking is still there. When I drive up this supervisor comes out, I tell him I called and why I'm there. He immediately says "Oh, I remember this car. Your brakes were squeaking because of too much grease." I said "Well that's new. No one told me that when I came. If that was the problem then what did I pay $200 for?" I asked.

I had the oil changed on Jeep Cherokee, incorrect oil installed, drain plug gasket was damaged when reinstalling drain plug, oil filter not secured properly and leaking. Oil spilled all over engine and fan belts, engine overfilled with oil.

On 4/6/17 I took my 2009 Mitsubishi Galant for a regular maintenance which is an oil change and transmission fluid change. Since that day my Galant has been running weird. I brought the issue to my boyfriend attention so he can look at my car. Unfortunately with his busy schedule he didn't have time to take a look at my car.

May 10, 1917 went to Yelm, WA. Jiffy Lube for an oil change. Arrived home to a phone message saying that they had an issue with my drain plug and that I needed to call them. Called and was told that there was an issue with my drain plug and they needed to check it. Thank goodness I checked my oil level before I went back because I had no oil. I was upset, this could have ruined my engine. I added oil and went back to Jiffy Lube. Was told that there was a cracked gasket on the drain plug. They refilled my car with oil and fixed the problem with the drain plug which they blamed on whoever did the last oil change.

I visited the Jiffy Lube in Calumet City in February of this year. I don't know what these people have done to my truck, I step on the break and sometimes it's very hard for me to stop my truck. I don't know what is wrong, it seems as though they deliberately done something to my ABS system. When I told them not to clean out my truck, they got a attitude about it, but I intend to do something about this, but JIFFY LUBE WILL NOT GET BUSINESS FROM ME AGAIN. They just have incompetent employees and they trick you into paying for a higher priced oil change, no more JIFFY LUBE FOR ME! (DAMN CROOKS).

I had my transmission serviced at your store located 2020 East Sarah, Las Vegas on 22 April, 2017. You replaced all transmission fluids and filter. My truck was shifting rough so I took it back to the store that did the service, thinking it need a little more transmission fluid. (I had been there a few days prior, but they was too busy to check it.) My transmission dipstick is on the transmission itself, when my truck was pulled into the bay 3 of your techs looked for the dipstick, (ok no problem). I was informed that the transmission pan was loose and that the dipstick was torqued too tight and they couldn't get if off.

My daughter went for an oil change. She had a coupon for $24.99. At the end they charged her more than 46 dollars. That is $20 more than their asking price. I will never do business with company again, even if they offer a free oil change.

I had my oil changed at Jiffy Lube and they put in a defective oil filter and all my oil drained out. They came out to my house and replaced it then they cleaned all the oil from under my truck. On my way home my truck stopped running. Contacted Jiffy Lube and they said, "Too bad but we will give you a free oil change." It's been 3 weeks now and still my truck sits in my driveway not running. I've tried to get a hold of the owner of the Jiffy Lube but no response.

Been occasionally going to a local Jiffy Lube in Freeport, IL. Generally the services have been performed OK and it's not really about how well they do their tasks. It's about how much they charge for doing those tasks. Like for example was charged $32 for a air filter which the same brand could be purchased at a local parts store for $18. Or how there is a $5 upcharge for a cartridge filter on a Chevy which fits a lot of current Chevy's. Or the $21 upcharge for semi-synthetic oil. You can easily walk out of a Jiffy Lube with a $100 oil change and not get $50 worth of products. You could go to a dealer and get by much cheaper which I am now doing.

Getting ready for a road trip, I went to have my oil changed. I had never had any issues with this vehicle before. After my oil was changed, I was driving home. Approximately 5 miles down the road, my vehicle made a horrible noise and I had to pull over. I contact my husband who came to help me. We then contacted the Jiffy Lube center that I had my oil changed at to let them know something had just happened. They sent one of their technicians and a manager down.

The Jiffy Lube on Aramingo Ave do not follow the checklist that is given. I had to watch them to make sure they were doing their jobs. Their whole objective is to try and sell you things that aren't needed to up the price. I've brought multiple vehicles to this place and had to do the same thing. Once I sent my wife and they didn't put the oil cap back on. It was just under the hood on the side. I had to take it back and had them check everything in front of me. They are some crooks and I don't recommend and women to go to this place by yourself. Today was and is the last time I spend any money at jiffy lube period.

Took my 1996 Toyota in for an oil change and tire rotation. When I got the truck back, I noticed a hubcap on the passenger side floorboard. Brought it to the attendant's attention and while he was struggling to get it on, I noticed one of the back caps was missing. Brought that to his attention and he said, let's go look for it. Looked in the work area to no avail. Attendant said cap might not have ever been on the truck. I asked to see or talk with a manager. Talked to Adam ** who promised he'd look at security photos to see if the cap was on the truck when it came in. He's not been available since. I've e-mailed him three times. No response.

April 22, 2017. This was the second and last time I have my Honda serviced at Jiffy Lube. It's not enough to simply bring your vehicle in for an oil changed - but each time, I'm told I needed all these additional services. I will Never have my Honda serviced at Jiffy Lube again.

Jiffy Lube way overtighten my oil filter and my oil pan drain plug. They did not use any oil on the gasket seal that was on my oil filter. That's why it made it almost impossible to remove the oil filter. I'm surprised it did not strip anything? They lost one more.

I was taken advantage over priced for a oil change... 75.00 ridiculous prices. I have never paid for an oil change that much. I was quoted 44.99 and they also have hidden fees. They don't let you know you get charged on top of that labor fees. In the end, I got screwed with 65.00 with a 10.00 discount. And 4 days later I had to retake it back 'cause it was leaking. Didn't do the job right. I will never ever go to this place. I'm gonna tell everyone that I know never to go there. I'm gonna post it on social media never to take it to Jiffy Lube on 27th Ave and Bethany home. The worker that attended us was a native man. Really rude.

On 01/30/17 my private info was "hacked" at the Jiffy Lube in Carson City, NV. I received a letter of apology from the company (not the franchise) and 2 coupons for free oil changes. When I went to redeem the coupons in Metairie, LA, 7212 Veterans Blvd. store # 536, they would NOT honor the coupons. The coupons were not expired and valid for ANY Jiffy Lube! I will never use Jiffy Lube again!!! If you use Jiffy Lube - pay in cash and give no personal info.

Skip this place altogether. They failed my vehicle saying I tampered with the exhaust system. I have passed emission testing for the last 10 years in this vehicle with the same exhaust it had since the I bought it. Of course you still have to pay even if you fail. They charge 50.00 for a safety and emission test. Went to another emission shop, and passed no problem. The other shop had to verify with the local health department about my exhaust because the jackass at Jiffy Lube flagged my vehicle in the DOT system.

I took my truck in for a oil and filter, I explained I wanted it done from the bottom. They kept avoiding a price quote. 10 minutes later, ready to pay. They charged me over $100 I looked under the hood, oil everywhere. They had reached way down. Removed the filter, started the engine, turned it off, new filter, oil was 10.99 a quart 8 quarts on a 4.6L. They started making excuses, then something clicked and they called me a **, drug addict, I felt so vulnerable.

For those using Jiffy Lube, beware! This was my 2nd visit. I went to the Federal Rd Jiffy Lube location with my 2016 Acura yesterday. The first time a few month ago they told me I needed additional services and I trusted them and accepted them. I took. I went there yesterday and they did the same thing. They charged me $94.99 for the oil change, synthetic oil where at Acura I paid $59.95. Then they told me I needed a radiator flush for $109.99 and added fluid for another $39.99. I only have 22,000 miles on the vehicle. I went to the Acura dealer and they told me I DID NOT need a flush & coolant and that was way too much for an oil change. I did not need an air filter with only 22,000 miles.

Antifreeze is not washer fluid!!!! I had an oil change and fluid top-off at the Jiffy Lube in Dorchester, MA. This was in anticipation of a business trip to Central Pennsylvania. I needed my wipers once I got there, and was shocked when I couldn't see out of my windshield. It was thick and greasy and I almost got in a very serious accident on the Pennsylvania Turnpike. I will never return to any Jiffy Lube again. Anilia refunded my money, but that's not the point. There's a huge difference between the colors green and blue.

I was not informed about how much my oil change was gonna be. I said I would not do it but they told me they already drained the old oil. I talked to the manager and he gave the oil change for free. They still did not check fluids and did not put the sticker for next oil change. I will never go to that location again. They did not give me any information of what they actually did. Location is store #1334, in Miami, Fl.

HORRIBLE HORRIBLE HORRIBLE. These people put a hole in my radiator, denied doing in and refused to pay for the fix. I will never use this or any other Jiffy Lube for the rest of my life -- that is for sure.

Went in for a semi-synthetic oil change. Normally pay around $50 for this service. Had my cabin filter changed as well. Total cost was $130.00 with a $10.00 discount. Totally ripped off, and will never use this service again.

This was far and away the WORST customer service experience ever! They overcharged us by several hundred dollars and were totally unwilling to correct the situation. Don't GO unless you want to give your money to pirates.

I can't express how upset I am with their service and disregard of people's feelings. I went in for an oil change and they blew my engine. They have not given me a loaner because at their fault I will not pay to replace it. I will never and I mean never recommend or go to them again!!! I'm truly keeping my comments PG. My car was completely fine and well maintained until they got a hold of it... I feel shafted!!! How is that fair that they can get away with it??? I was even told that if I tried to sue them that I would lose... If I could submit this review with 0 stars I surely would.

They forgot to put the sticker in my window after my oil change, so I went back in. It took 10 minutes for the kid to hand-write a new sticker. He pulled my information up on the computer and asked, "Which one?" I looked at the screen and saw what I deduced were different oil-change packages and answered, "I don't know. Whichever's standard." After he placed the new sticker, I said, "Oh, no. That's the mileage on the last sticker." "Well, I asked you!" he shot back. We went back and forth for a second before I gave up and went home.

This has been the best experience I've ever had with Jiffy Lube. I've been coming for years at a different location. This location is the best. Customer service is excellent. Mark at the desk was great in explaining everything. Even though I have one closer to home I'll make the longer commute to start coming to this one. Thanks.

Do not! I repeat do not go to Jiffy Lube! I went for an oil change, and my car started ticking. I took it back to them and said what the hell. They argued with me, they did nothing for me other than tell me they took pics, and to top that off they said they would fight me tooth and nail because they did nothing wrong. They were right about that, they didn't put all the oil back in my car which caused the ticking. It's about 4 qts low. They showed me a full dip stick, but they had already put the stick in, and didn't wipe it off and do it again in front of me. Didn't think anything of that until there were issues with my car. I will never use their services again. They could have blew my engine. Do not use them.

Have had oil change performed at various Jiffy Lube locations. Last time talked into replacing cabin filter; charged. Toyota dealer inspection showed dirty cabin filter and engine air filter after the fact. Toyota gave this customer old filters as evidence. Additionally what Jiffy Lube stated that fluid levels were in good range untrue; had to have considerable amount of fluids replenished at additional cost in addition to cost of filters. Verify the work is done and parts replaced by obtaining old parts and make sure they are from your vehicle. Lack of business ethics, employee misconduct, poor auto repair service, and bad overall customer service. Will never use Jiffy Lube again. Trying to resolve situation, issues, obtain refund for fraudulent misrepresentation, service not performed and parts not replaced in addition to improper assessment of fluid levels.

I received my car back from my very first oil change at store #2344 off Camden ave and Hillsdale in San Jose, California on the 26th of January and received it back with major front driver side fender damage. I recommend no one to ever come to Jiffy Lube anywhere for services, better off repairing yourself or through a friend! ** em!

I will start by saying that I have contacted the Jiffy Lube store manager and am waiting for a return call from a district manager. I will update this if the store takes responsibility and holds itself liable for the resulting issues I am now facing. Oil change on my vehicle, second in a row at same facility. Less than one week later my vehicle goes into limp mode an hour from my home. The next day I bring it into my local shop only to find out it is low on fluid and my transmission needs a 2500 dollar repair. No leaks.

I visited Jiffy Lube #35 in Randallstown Md today for an oil change and was informed there is no oil on dipstick, So, I asked how could this be because there isn't any oil on driveway surface and oil light had not come on. I was told he (Kevin) doesn't know. Although, he came back to ask me to get an engine flush, in which I didn't want. Upon finishing the oil change... I was informed that the car has many leaks, oil pan gasket, rear main seal, transmission pan leak and missing shield parts. This info can't be true or the car would be leaking while parked in driveway. In addition, I asked for senior discount...but wasn't given this discount. I was told it's in the price. I've been customer for quite some time, but I think I have to take my business to someone else. The tech was so very unprofessional with me... very negative. At first he doesn't know then, all of a sudden everything is wrong with my car. Unbelievable!!!

After taking my truck to Jiffy Lube for a oil change I discovered I had one gal of antifreeze missing. I took my truck to an auto repair shop. They did a pressure test and found no leak in the cooling system!

Their incompetent, dangerous staff drained my transmission fluid, replaced plug, then changed oil and let me drive away. Not a word of the almost 3 gallons of trans fluid he drained. Returned to shop asking about trans issues, denied any involvement. Towed to dealer, confirmed JL drained trans. Franchisee took 3 weeks to resolve and refused to pay all costs I incurred by making mistake to patronize their business. Avoid any business owned by Atlantic Coast Enterprises out of Connecticut in Florida. They are not good people and don't care about their customers.

I have always given Jiffy Lube at Salem NH high compliments until they changed managers. You can check my records and you will see that I have gone here faithfully for may years. I change my air filters both engine and cabinet before I get an oil change. I brought in my 2009 Toyota for its routine synthetic oil change and they showed me a dirty air-filter that had pine needles and leaves in it. Bit confused I told them to change it and cabinet filter was also dirty - I then later the same day I brought my 2011 Toyota for an oil change this time making sure that the filters were clean and they were. There must have been a change again in management someone else was there. Again they took out my filters and they brought me back a dirty cabin filter and the same filter with pine needles and leaves in it. But I knew that air filter would not fit in the 2011.

Took my car in 1/5/17 at 10:56 am. I did not have any issues with my car. It just needed an oil change. They tried to upsell me more service. I told them I would take it into my mechanic since I just got the car from him. A few hours later, I notice my headlights are not working and then my oil pan falls out from under my car! Almost got into an accident with my son. My brother came to help me and we got duct tape but I am returning to JL as soon as they open!!! Very negligent!

I took my family 2 cars for oil change and inspection and maintenance services to Jiffy Lube in Fontana, CA. I paid oil changes, services charges $240 without any bargain so I know that cost of oil changes was $10 for non synthetic and $45 for synthetic oil. Then after few days I noticed my wiper fluid is empty. No complimentary car wash services. I had window glass problem and they do not want to fix it. I was expecting they will help to fix my car problems after discussing with me but I end up with paying lots of money without getting nothing. So be careful with Jiffy Lube.

I took my car to the Jiffy Lube in Olive Branch, MS on June 29th for a simple oil change. At one point, I noticed a guy down on the ground by my front passenger tire and wondered what he was doing. I figured he was checking the tire pressure but I didn't notice any gauges or hoses in his hands. I didn't really think too much about it until the next morning when I went to get in my car to go to work and noticed that tire was flat. I took it to a tire place and was told that it was a leaky valve core. I was inclined to think that the oil change and the flat tire were not related but in my mind I kept seeing this guy stooped down by the tire.

I brought my car to BMW dealer and they found that the battery need to be changed, also they recommended to for a flushing cooling system. I changed the battery with them but I decided to bring the car to Jiffy Lube for the flushing, oil change etc. The job was done at Jiffy Lube #1176 on 11/19/16. As per the BMW dealer, the recommendation was flush coolant system and it was clear on they report: NO leak at this time. Because I work from home my car is not moving much, and when it does is for very short distance, that is why it believe the accident does not happened before. Regarding the work at Jiffy Lube, they working as a mess from the beginning.

I went to Jiffy Lube located at 322 W Main St, Branford Ct for a oil change. A hour after I received the oil my car started smoking; it continued the next day as well then it stopped for a week. Two days ago my car started smoking again as well as the following day. I looked under the hood and seen oil splattered all over my engine. I called Jiffy Lube to let them know they have caused a problem and I need it fixed, he told me to come in for a new oil change or a refund. I arrive and they said it is not the oil change. It is my radiator lining. I made it very clear "I never had a smoking car problem until after I left from receiving my oil change". Of course they try to say it was not their fault. So now I had a busted radiator due to the amateur mechanics at Jiffy Lube who messed up my car. I will NEVER go there again.

I was in Jiffy Lube in silver spring Briggs Chaney road on 10/29/2016 for oil change and on 11/15/2016 my car was making a noise and when I took it to the mechanic he told me there was no oil. I call them. One guy told me to put oil and bring it the next day. It will be Saturday 11/18/2016 when I get there. He checked it and say there was oil and to tell that I drove 2000 miles. Try to make it my fault. Just 2 weeks I did not drive 2000 miles. Jiffy lube is the worse oil changing place. I WILL NEVER RECOMMEND JIFFY LUBE TO MY WORSE ENEMY.

I went to Jiffy Lube in Lake Elsinore, for a oil change and mind you my truck was spotless. After they returned my truck there was oil stains and smudges all over the front and I'm thinking they were trying to wipe it off they made a bigger mess and before going there my windshield was spotless. Needless to say who knows what they spilled on there is. Had to take my truck and get it washed. When I had brought to the supervisor attention his reply was "yeah it happens often." Last time I spend over 100$ there and get a oil change. I never had that problem anywhere else. Very disappointed.

Went to Jiffy Lube just after I had the motor rebuilt in my truck. They did an oil change all right but didn't tighten the oil plug. I drove away not knowing this and shortly after truck sputtered and died. My mechanic said engine was seized due to NO oil. I contacted Jiffy Lube and the manager said they weren't responsible and hung up on me. It was going to cost more to take them to court than the truck was worth. Now I'm out $3,500.00 for a new motor that is now toast. I honestly don't know how these dumbasses are still in business.

I should have checked the reviews for Jiffy Lube first and I would have gone elsewhere. I was attracted by a discount coupon for a $27.99 oil change. I was told that I could upgrade to a synthetic blend for a few dollars more. I did so because I have used synthetic blend before. I was surprised that the "few dollars more" was $64.98 more! Now that I've been fooled once I'll be sure to avoid Jiffy Lube in the future.

Had Jiffy Lube replace brake pads/Shoes/Rotor at store #1305 on 04/20/16 in Raleigh, NC. Invoice # ** at cost of $412.33 minus 30.00 inspection. After taking trip on 04/22/16, brakes continue to heat up and cause damage to brakes at a cost of 622.12 by AAA invoice # **.

I will not take my truck back to Jiffy Lube. I went on October 9 to get an oil change. Now my truck making noise. My truck never made those noise before now every time I go over a hump it makes noise. I went to Jiffy Lube on 20280 NW 2nd Ave. I'm mad now.

I took my 2000 Chevy S-10 extreme to Jiffy Lube for oil change. I know the first few days you might smell burning oil, if they got it on exhaust system. But, it went on for 5 days. Checked oil stick, it is over filled. Plus, a leak from somewhere. So took it back, explained problem. So Jiffy Lube, looked at issue and said my oil pan is leaking. Now my boyfriend has always changed my oil. Never any problems. But, this time I take to Jiffy Lube because boyfriend is working 13 to 14 hours a day and has no time to change my oil. I took to Jiffy Lube, thinking I would get quality work done. Boy was I wrong. Now Jiffy Lube doesn't own up to them causing the problem. So now I have to take truck, to a better mechanic and have them fix oil pan leak. Pray that's what is wrong. Taking their word for oil pan leaking. Will find out when I take to a more experienced mechanic. Unbelievable. Never returning to Jiffy Lube ever.

I went and got my oil changed over a month ago. I leave and hear something Drag on. Thought maybe my tire was flat and that was the noise. That wasn't it. I have a panel underneath my car they did not screwed on correctly so I try to push it up and when I drove away while I was on the interstate it flew off my car. They had already closed so the next morning I called and talk to the manager. He told me to come in. I came in. He asked me if I wanted three free oil changes or wanted it replaced. I said I wanted it replaced. He took all the information of my car and mine, told me he would order it and get back with me. Still have not gotten any call from them.

When driving my 2006 Nissan to P.F. Changs with my family, my car sputtered out on the side of the road. The problem was I had had my oil changed at Jiffy lube the day before. When I arrived in my new 2016 Toyota the next day to confer, oil changer ** said he "accidentally" put mobil in instead of castrol in the oil can. I had told him SEVERAL TIMES not to do that, because the car would get totaled if mobil was put in. Then the enraged ** poured oil on my son Alex. Grrrrrr.

About a month ago I went into my local Jiffy Lube. I paid the extra money to get the synthetic oil change and then engine service. Well the very next day a friend of mine needed a ride. So I drove up to Bellingham from Seattle, and on my way back home my engine blew up. I had my truck towed to my mechanic and my mechanic discovered that there was no oil in the engine. Talk to Jiffy Lube. This send out a technician who took samples and now it's a month later and I'm still waiting on word. They did get me a rental truck but now the rental company is hounding for money. Numerous attempts to reach Jiffy Lube corporate office. My claims manager refuses to get it back to me.

Jiffy Lube in Marion Iowa gave the worse service ever. When receiving bill, I addressed the fact that I had watched from window, and that Air filter had not been checked, vacuum floors had not been done, Antifreeze level not checked, windows not wiped/cleaned, Cabin Air filter not checked, and inflated tires way above proper pressure. I told Manager, very poor service, and would never return. Should have asked for money back. Not even sure if I got fresh oil. All this done in less than 15 minutes, no way! I watched the whole time from window.

I filled out my information on a card and entered into the sweepstakes box at Jiffy Lube. I received a voicemail on Sunday afternoon saying I won and they would call me back at 5:40pm. I was so excited! Some lady called and said I had won a $200 Jiffy Lube gift card and a three day trip to Massanutten Resort. Great! She started asking me "survey" questions about my last vacation, then spent the next 10 minutes telling me about how great Massanutten was. (While my dinner got cold.) That's when it started getting fishy. After her clearly rehearsed spiel, she asked for my credit card so she could charge me a $75 deposit that would be refunded once I got to the resort. I told her I wouldn't be doing that and she HUNG UP on me. I can't believe Jiffy Lube would be a part of this. They sold my information and I will never go to them again. NO ONE is honest these days.

This review is for the two workers at the Jiffy Lube! You should both be fired. I went to get air in my tire and I was told no unless I pay a dollar! I could not believe my ears. I was actually being bribed from the employee at the Jiffy Lube. Shame on you. You can bet I will tell everyone around my area about my experience there.

I bought an oil change from Groupon for a regular oil change service for my 2008 Ford F150. When I got there, the assistant general manager advised me that I needed a synthetic blend oil and it was going to cost me approximately $60 more than what the Groupon would cover. Said it was necessary to meet the spec listed for my vehicle and that was the lowest cost one that Pennzoil made per the specs on the box. She then showed me on the screen what the Ford spec was and again stated that the cheapest oil they had that met that spec was the synthetic blend. I need and oil change and she was pressuring need to make a decision. I agreed because I needed the oil change desperately.

Jiffy lube messed up my vehicle and they don't want to be accountable for it. They didn't tighten the drain plug so oil was leaking. Only been to them for the last 3 oil changes. This is the letter i wrote to them.

I went to Jiffy Lube for an oil change and they wrecked my car which caused a lot of damages to the car. This happened 2 years ago and the car has still damages from that incident that haven't been taken care of. I filed a BBB complaint against them, but little did I know they pay the BBB a yearly fee to improve their ratings. Despite the arbitrator knowing that jiffy Lube didn't do all it should after wrecking my car, he still didn't compensate me nothing at all. Avoid this company at all cost. It's one thing to mess up because we all do. We're humans. But it's another thing not to take responsibility after messing up. I am never, ever taking my car there and I already told few families and friends about this, and they'll do the same as me.

Engine flush - Took my 07 MKX Lincoln for regular service, vehicle overheated right after leaving. Tech admitted to not burping the system. Result - 3 months in the shop over 5000.00 in damage. My insurance is fighting.

The first time occurred in March. The plug was freely spinning and stripped so I had no oil. They admitted that the person I last saw has had coaching on this and replaced my oil pan. Now my car is at the dealership and I'm told that the same thing happened again. The second time was by a manager trying to mitigate the damage!

Northeast Philadelphia (Cottman Ave) store - when oil change was finished, I noticed the floors of my car were not vacuumed - this is supposed to be included in the "Signature Service" I paid for. I asked the technician to vacuum. Less than 3 minutes later, I heard no vac running at all, he brought my car back, and the same dirt is still there. He stated, "I can only work with the vacuum I have, Ma'am". I ran an essential errand, then returned, and technician who answered told me he would vacuum the car himself. This time I actually heard the Shop Vac running, and the car was vacuumed. On the THIRD attempt.

A few months ago I had an oil change. An employee backed my Corolla into the bumper of a Jeep causing a hole in my bumper and breaking a clip that secures the bumper. They wrote on the receipt to get an estimate and they would have it fixed... still no check. I have spoken to a regional manager and he said a check would be sent, but still nothing. I'm about ready to call the police.

Took my car to Jiffy Lube 8/10/16 for an oil and filter change. On 8/11/16 my car broke down at approximately 1330 while driving down a Texas highway from Austin to San Marcos. My engine was knocking. I checked the oil stick and there was no oil in my engine and the oil cap was missing. They also sold me an air filter that I did not need but was on the final tally of fees. **, District Manager, is refusing to take responsibility for his technicians ruining my engine. Also the technician admits to not being trained prior to working on my car. This store is at 127 Long Street, San Marcos TX. They also blew up another engine on 8/3/16 by not replacing the radiator fluid after the customer paid to have it flushed. Untrained staff should not work on cars.

I got my oil changed at Jiffy Lube on Forest Dr in Columbia, SC. It not only was the fastest service but the service was on spot. The employees were very friendly and polite and I was there about 20 min. I was sooo happy. I will definitely return and recommend this location to get your car services. Even if it took longer, I would still have been happy. I have been here twice and both times were great.

I went to the Jiffy Lube to get my oil changed which I had done before, sometimes earlier than my due time. Normally, I watch from the inside, but this day, I saw an older man under my hood, who was messing with something for a while and had a look of confusion on his face, so I went outside. I asked him if everything is ok. He said yes. Now, If he hadn't broken my dipstick, I think he should have told me then that the dipstick was broken. Then, I saw someone else look, then get the owner or manager of that location to look also. He, the manager, told me that the dipstick was broken. I said "it wasn't broken when I came, and you are the only ones that I allow under my hood." He told me again it's broken, and whatever else he mumbled, then went on his merry way.

I'm now paying for a repair because Jiffy Lube did not replace the worn oil plug, nor did they even mention it. This is the plug they take off to drain the oil out. Only morons would miss this! I essentially drove off with oil leaking from my car. I used to be a regular customer and always received good service. NEVER AGAIN!

Please DO NOT use Jiffy Lube! There are so many other options, do not risk the untrained employees working on your vehicle. My experience started out by paying $97.00 for an oil change that was to include checking all fluids and topping off. I live in Kansas so $97.00 for an oil change is an outrage. (I was told price after the oil change). None of my fluids had been checked and when I got home, I was low on radiator fluid and power steering fluid. When checking my oil the next day, the oil was a quart high above the line. Also, Im a retired ASE certified technician.

I went to Jiffy Lube in Rocky Point, NY to get an oil change on my Volkswagen CC. The customer service was okay but very expensive ($105.36). A few days later I am going down the street and a huge red oil light comes on in my vehicle stating "Shut Vehicle down immediately." Thank God I happened to be right in front of the auto shop that I usually go to and he looked at the car. There was oil all over, leaking from the oil filter. I called the manager at the shop and he said if I could come there he could help me out. I explained to him, in a stern voice, that I had no intentions of returning to them as they were a good half hour away from where I was and there's no oil in my car, but I would be calling the corporate office.

Horrible horrible horrible!!! My $3 oil change turned into a $72 new tire purchase... So they thought! I redeemed my $20 groupon today for an oil change which I paid $3 of the tax at the counter. When they pulled my up to be driven off the guy gave me my receipt and I notice my tire pressure light was on (this light wasn't on when I first arrived) so they drive the car back around to the work area. Then a different guy said they had put air in the tires and the light would go off in time but something didn't seem right so I drove around the corner only to come back with a completely flat tire.

This is the most horrible business I ever be. I went to change my oil and when they done I noticed my driver's door won't open and immediately I returned to talk to the person in charge but they are so cowards and don't want to accept their mistakes. Whoever read this please don't go to this place. And that's not all. Next day I notice the engine light of my car was on while I was driving. I take to a trusted mechanic and he told me they screw the carter bolt. Don't go here never ever. Something will happen to your car and they don't going to have enough balls to fix it or repair it. I'm not joking when I said this is the most horrible service a car will receive. Your car can be permanently damaged by those clowns. They don't care about your car, they just care about your money.

Let's see, where do I start? Puddles of oil in vehicle on console. Dripping off doors and backseat. Dirty handprints all over inside of vehicle. Carpet as well!! Down right lies about water level in battery. Saying there was not even enough oil to register on dipstick (my husband took a picture prior to going in as they pulled this crap last time) hands down the worst experience we've had there including the last time.

I distrust and dislike the practices at Jiffy Lube. Though this is my husband's fault for agreeing to buying a new cabin air filter I do not believe that every time you go in for an oil & filter change you need one. It seems like every time you bring in your car with an oil & filter oil change coupon they try to sell you things you do not need. What he thought was going to be a $30.00 bill ended up costing him $80.00. I know I will never ever go back to Jiffy Lube with any of our cars again.

My daughter went to get oil change and radiator flush. They poked hole in radiator and never told my daughter... Car blew up... They offer 3 grand for the car and refuse to fix the motor. She still owe $2700 on the car. Now she has no vehicle.

Today I got online to look at coupon offers from various oil change garages, looking for an oil/filter change. I found a coupon from Jiffy Lube for $15.00 full synthetic so I called them to get the price of a full synthetic oil change for a '16 Subaru Outback. The supervisor quoted me $67.99, which after 15.00 off, would have been 52.99. Since Valvoline had an offer for 54.95, I had no reason to suspect this was incorrect. So I drive right down there and 5 minutes later I pull in. First, they mix up my car with two other cars, then I wait 30 minutes for them to get to me, then that same supervisor tells me my oil change will be 99.00. I tell him I just called to get a quote and he says this price is for "synthetic blend." I remind him that he, 5 minutes earlier, quoted me a price of 67.99 for full synthetic. He looks at me blankly. So I tell him just give me my keys -- I'll get an oil change at Valvoline.

I took my 2011 Mustang GT 5.0 California special to get my oil change. After I got my oil changed my car started running crappy. Found out they only put 3 quarts of oil in it when 8 quartz was mandatory. I figured after I had my oil changed everything was good on my car. Turned out weeks later that my car was low on oil and messed up my motor. Now Jiffy Lube doesn't want to cover anything even though it's their fault for only putting 3 quarts of oil in my car, and they been giving me the runaround even though I took my car to the Ford dealership and I write Jiffy Lube a letter stating that it is their fault. They still do not want to cover it. I recommend for nobody to use Jiffy Lube.

Went to Jiffy Lube store # 2231 in Sandy, Oregon yesterday to get an oil change for a 60 mile+ drive up to 5,000 ft elevation in a remote mountain area. Car was due for a change and I wanted it in good, healthy shape for the trip. Jiffy Lube achieved just the opposite for me with their negligence. I noticed on the way home from my trip that the car was smoking heavily and engine lugging down when starting out from standstill.

Damage to my son's car. My son went in for a simple oil change Jiffy Lube Huber Heights and left with a damaged hood and a cracked windshield. Jiffy Lube refuses to pay for any of the damage because they stated they don't touch the hood, pretty sure you have to lift and close the hood to do an oil change. My son lifted it some and then the technician Jason lifted it the rest of the way and placed the bar. Then when Jason closed the hood he could not latch it (no problems prior to visit), so they told my 17-year-old son he would have to figure it out himself. My son had to sit in his car for 1 hour in 90-degree weather until I could get him someone to help him latch it. Somehow in the process of them damaging the hood it also caused damage to the windshield that we now have to replace.

On 3/9/2016 I took my Dodge 3500 4X4 for an oil change as we were getting ready for a vacation. The work was performed at the Jiffy Lube on State Ave. in Marysville, WA. Less than 50 miles was put on the truck before we left on May 25th, 2016. We stopped in Butte, MT that same evening to fuel up and noticed a "wet" spot on the ground at the back of the engine. A trucker looked at it for me and told me it was most likely a blown rear main seal. The needed repairs were done at a cost of $759.97 plus an extra night's lodging. The diesel shop that did the repairs said the rear main seal blew out because "someone" overfilled the oil and they would be willing to verify this with Jiffy Lube. I paid for the repairs and went on about my vacation - with no further problems.

Bought a pre-owned 2009 VW Passat from a reputable dealer on 6/17/16. Only 89k miles on car... In great shape and clean. On 6/19/16 I took said vehicle to a very popular European dealership collision center (daughter's employer) to have her technicians that she has known for years and I trust look over the car. A "great buy" is said. No leaks, no lights on, everything good is the end result. Because there was no oil change sticker in the window and almost 90k miles I decided to treat my car to a full synthetic oil change.

I just experienced the worst customer service at the Laredo location on Del Mar. I walked in and stood at counter waiting to be acknowledged. The manager ignored me and went on to help another customer. He then gave the customer the wrong keys. As I stood waiting, he then got on the phone and turned his back to me. Once he was finished with the phone he ignored me yet again to speak to a new customer that had just walked in. When I got upset, he told me I was rude when all I said was "really".

Went in for a oil change on 4/2/2016. A guy came out from the back and asked me if I wanted them to check the air filter (don't they do that automatically?). He said "the reason I ask is that it is hard to get to, and I just want to make sure you would replace it if it needs it." I said "yeah, if it needs it I probably would." Comes back out 2 minutes later with air filter and looking at it, I told him I would wait until next time. Then, as I was getting ready to pay my bill, they told me that they had a special on wiper blades, Buy 1 get one free. I told him that mine were fine (I had just replaced them not long ago). Paid my bill and drove to a restaurant to have lunch (this is about 12:30).

They are bunch of crook. They charged me $40.00 for air filter which cost $12.99. I understand charge for labor, but 350%??

As soon as I walked in this location on South Frontage I-35 (Austin, Tx), I noticed the employees were super unpleasant. The inside was all dingy and the chairs ripped/stained. That didn't even come close to my main problem with this place. I went in to get an oil changed and a week later I learned that they never put the coolant cap back on. As a result, my car overheated on the highway, I needed to have it towed, and needed my thermostat replaced. That was my 1st and only experience going to Jiffy Lube. I only went there because I had a coupon and got an oil change for $29, but in the long run it cost me $251 (would have been over $500 but did not get the hoses replaced yet). I am very upset with my decision to go there in 1st place and will NEVER return.

Public Service Announcement. BE AWARE!!! Re: Jiffy Lube # 1463 3000 Capitol Ave Sacramento, CA 95816. BAR #ARD256518. EPA #CAL000335141. Owner: Donald Fowler/Broadbase Inc. I've been a customer for 4 yrs. I've repeatedly informed JL that my $1000 aftermarket performance ball joints have grease zerks and require lube. When I went in for an oil change today, I verified with the front desk, that they know about the zerks. The technician showed me they had a notation on my account, that they were aware, and that they would take care of it. At post inspection, they showed me my coolant was a quart low? I checked under the vehicle and showed them that the zerks had not been touched. They pulled the vehicle back in, and I asked to speak with the mgr **.

I had an oil change and transmission service done at the Jiffy Lube at 5915 100th street in Lakewood, WA on 3/17/16 and after a couple of weeks of oil leaking on my garage floor I returned the car to Jiffy Lube and they stuck a vacuum cleaner to my oil filler hole and messed with my car for over an hour. They explained the guy that changed my oil used an old oil washer and that's why it leaked. Two weeks later my low-pressure oil light came on and I had to take the car to the dealer. The dealer called me and informed me that whoever changed my oil last had removed my oil pressure switch and stripped the threads when they tried to put the switch back in. They had smeared sealer around it seal it. It failed and that's why the light came on. He also explained that someone had stripped the threads on the oil pan and installed a piggyback plug which was also had been stripped, and had a red sealer on it to keep it from leaking.

I went to Jiffy Lube to get a oil change. The guy told me I had a dirty fuel filter and showed me some dirty gas that came from my car that I had no idea how he came up with. He recommended a fuel flush and after he went on and on I reluctantly agreed. They took my car out of my view behind the building for about 20 minutes. I had an odd feeling and walked out there to check on my car. I found two employees sitting in my car and three more standing around it. They were messing with my radio and not working on my engine at all. I asked him to get out of my car and I got in and drove up closer to where I could keep an eye on it. I paid my bill and drove off. The car ran no different after this mysterious fuel treatment flush. Total cost $249 down the drain. I will avoid Jiffy Lube from now on.

Took my brand new vehicle to Jiffy Lube for its first oil change. They stripped drain plug without telling me about it. Tried to take it to Wal-Mart for the next oil change. Wal-Mart would not service the car due to the stripped drain plug. Brought back to Jiffy Lube. They told me to replace the part they damaged. Tried to call customer service, put on hold forever. My call dropped and when I tried to call back they started putting on their answering machine like they can't be bothered to speak to their own customers on their customer service call center during their hours of operation! Seriously? I try calling back later the same day, now they put me on hold for 30 minutes, and at the end of the 30 minutes I get the answering machine again. Terrible company. Avoid at all costs.

Oil change for 43.00. Simple. They failed to lubricate my joints. They said while I watched they would add water to my wipers plus special stuff, fix my suspension $400, flush transmission 179.00, etc. They charged me a fortune for oil change and filter. The rest was to throw them away. Oh I complained and got 14 off so for one oil change 29+, 5+ tax disposal a what happened to a LUBE. This is the new Jiffy Lube. You are getting your money taken. In a jiffy!

In October of 2000 at the Jiffy Lube on Randleman Rd., Greensboro, NC I took my 1996 Chevy Cavalier into the shop to receive an oil change. The manager of this station informed me that I needed a radiator flush because my antifreeze was brown because of rust. Jiffy Lube performed the service and I paid the bill. I drove less than a mile and my temperature gauge in my car went off of the charts. The car overheated way beyond being measurable by the gauges. I drove the car back to Jiffy Lube and informed them that there was something wrong.

I had my RX 350 served for oil change for a few times there, and one day, when I opened my hood, I was surprised to find the cap for engine coolant gone, and the coolant tank is completely empty!! I had never done anything to my car except oil change at Jiffy Lube. So I drove to their store and talked to their manager, and the manager told me that he had told me about it and I didn't want to do anything! OMG, I can't imagine they could come up with such a lie!! I am wordless. So be aware!! Stay away from Jiffy Lube if you don't want to have trouble!!!

I had just had my brakes done a few days ago and they had been working great for the days after. I drove on over to a Jiffy Lube to have a simple oil change. The manager brought me out of the waiting room and showed me my air filter, then said he had seen worst and recommends I have it changed on my next oil service. He also said I had a turn signal out. I said "Yes go ahead and replace it."

I took my car April 23 to the Waldorf location for an oil change. I advised the mechanic the air conditioning wasn't working at all and if he could take a look. They told me they could fix it for $140.00 and I told them to go ahead and complete the service. That Saturday was raining and when I left didn't turned the air conditioning on. I assumed they tested and fixed. I realized the AC wasn't working Sunday, a day after the service and I called to let them know. I took the car back to the Jiffy Lube at the Waldorf location and after checking they advised me that in order to fix the AC they needed to order a part and to complete the service would cost me $740.

I went to Jiffy Lube to have my brakes done about a yr and half ago and they charged me 625.00$ for broken rotors and drums and brakes. Well I started hearing noise when I stopped and I called and they said my warranty was up. Well I continued driving because I'm a single mom and I don't have much money. I had to get it smogged and when the gentleman smogged it he said "you know your brakes are metal to metal." I said "well I just had the brakes done last yr." He said "there is no way your brakes were replaced."

My husband brought our brand new 2016 Subaru Crosstrek to Jiffy Lube on Hempstead Turnpike in Bethpage for a quick oil change. This was a major error on our part!! First after the oil change we left the house to go out to dinner. An hour later and the oil light goes on. My husband checks the oil and there is none!!! Then we call to say we are bringing the car back and the "manager" Derron says "I remember that car, we put oil in it". When we got to the center and showed Derron that there was no oil in the car he did not even so much as apologize. Great "managerial" skills. Then he proceeds to put TOO MUCH oil in. Then he says he has to take some out and redo it. Well after waiting a significant time and having to deal with Derron's uncaring attitude my husband checks and it is still overfilled. Really? You're an oil change business and you cannot change the oil properly? Still no apology.

Argued the cost of the charges after my Groupon. Was laughed at by the manager who didn't like that I was unhappy then when I paid the amount and refused to sign their paperwork so one of their employees attempted to sign my name on the document thereby forging my signature on a binding legal document.

I took my car to Jiffy Lube to change its engine oil. After they changed the oil they cleaned the windshield but they left the wiper inside the hood. It has bended and deflected the wiper arm and gear. When I talked to them about the problem first they accepted their fault then they denied to fix it for me.

I did not have a pleasant experience at this Jiffy Lube! I went in for a simple car inspection and left with severely damage and crack in the windshield washer fluid reservoir in my Toyota Avalon. The fluid gushed out when the technician was driving my car into the ramp unguided by another technician who was talking with a customer. I saw him drive over the post on the ground! The technician who drove the car didn't say a word but the manager Dillion, insisted that the car was leaking when I got there, despite the fact that there was no indication on a leak anywhere on the grounds as I drove in or where the car was parked waiting to be serviced.

I took my 2004 GMC Envoy SLT in for a oil change. This vehicle has never leaked oil and is never burned oil. I took it to the end for an oil change then I was going out of town to the Poconos. The next day drove to the Poconos, put about 500 miles on a vehicle. Drive around home for a couple more days all the sudden I started hearing a light tapping noise. What doctor the Jiffy Lube talked to the assistant manager who heard the noise and agreed it was loud and took my information and said he'd have the manager call me the next morning. Never heard from the manager, shall I call corporate office, stayed on hold for 20 minutes waiting for a customer service rep who never got on the phone. Finally hung up and filed a complaint on their website.

I took my 2008 F350 in for a transmission service. Jiffy Lube did the service. I drove the truck roughly 60 miles. Transmission started acting up. I got the truck off the road. Checked the fluid. Dipstick was dry. I was only a few blocks from the same Jiffy Lube that did the trans service. Pulled in and said the trans dipstick is dry. The girl checked the fluid level and said "Put it in natural," I said "I think you leave it in park to check the fluid." She said "This is a Dodge right?" I said "No it's a Ford." So she checked the dipstick and said "It's full." I said "It was not registering 5 minutes ago." She replied "It's full now." I said "That's it?" She replied "Yes it's full" and walked off. So I limped my truck home which is probably what did my trans min in. Called Jiffy Lube the next day. They said they were opening a claim on my truck. To expect a call from their claims department.

I took my 2012 Ford Focus for an oil change at the Jiffy Lube in San Antonio, Texas at 5584 Walzem Road, the middle of December 2015. On January 9, I drove 25 miles to New Braunfels, Texas. My car died on way and I finally got pulled into a gas station. When I looked under the car I found the oil plug laying in the skirt of my car. No oil left in car. I had to add 4.5 qts of oil to get home. Car is ruined. Needs a new engine. When I called Jiffy Lube they told me to take it to "their mechanic". I had to pay for towing and their mechanic said it probably wasn't the motor. The manager **, nor the owner J.D. Culpepper will not return any of my calls.

Went in for an oil change and after about ten minutes in the waiting room, was asked by a care associate if there was a "trick" to remove my oil cap. I informed him that I don't change my oil and have never removed the oil cap and wouldn't know if there was a trick. I walked with him out to the garage where I overheard an associate say that he had attempted to remove the cap and the top half broke off when doing so. I attempted to remove the cap but discovered it was already broken when I grabbed it. I asked the associate what the next course of action was and he told me that they couldn't help me at all and that I would have to have a mechanic remove and replace the cap. This is where my problems began. I asked if they should replace the cap since they were the ones to break it, and they told me that the cap was broken when my car first came into the garage. The problem with this is why ask me if the cap has a trick to get it off it is already broken?

I went to my local Jiffy Lube in Avondale, Arizona, store number 3385 to get an oil change for my 2002 Toyota Tacoma. I have been to other Jiffy Lube's in the past and had a decent experience sometimes and pretty bad ones other times. I just needed a quick oil change because I was taking a trip the next day and had to go into work that evening. That's where the fun started. I show up and tell them I wanted to just to conventional oil. They told me, "That's fine" and went ahead and did the oil change.

Berwyn Illinois Jiffy Lube on Cermak - Failed to put Oil cap back on engine. Oil is all over the interior of my car engine. Including the fabric under the hood. The manager was not helpful at all on getting my car cleaned up. He just gives me corporate phone number and tells me to call. That is his job to figure out how he will solve this problem. My car has been damaged.

Routine oil change. Next day started smelling oil and hearing funny noise when I press the gas. Drove to a nearby mechanic shop. He first said "See there. It's leaking oil." Then lift my hood and said "They did not place the seal on the oil filter correctly." I came in time before engine was messed up. Had a funeral out of town the following day. So upset!!! Baltimore national pike Jiffy Lube.

After my oil change.. seal leaked? My car was significantly low oil upon returning. I was told I would get a free oil change "In the mail" never received! (Sherwood Arkansas)

I'm very angry with this company. Taking my 2012 Mazda 3 to get oil change. Drove my car for a month. One night driving home, car engine light came on. Car fell dead. Try start car. Would start up. Had car tow to dealership. Told no oil filter in car. Wrong oil filter was place in my car. Shut the engine off. Jiffy Lube claim they wasn't negligent.

I am an Uber driver and we need to have our cars inspected every year and Jiffy Lube in Covina was one of the centers PAID by Uber to do the inspections. I was greeted by a tall Caucasian man that seem to be in charge and he send me away because they had done all the Uber inspections for the day. I went back again the next day and I was told they had 7 inspections available, however the same man in charge keep telling to move my car to different locations and it was obvious he did not want to do the inspection even when the garage had NO customers. Very rude man. He kept talking down to me and giving his back. BAD PLACE, BAD ATTITUDE. I left without the inspection and went to a better place.

My father brought in his 2011 GMC Sierra truck for a routine oil change on 1/27/2016. The technician servicing the truck broke/damaged the ATF dipstick tube assembly due to carelessness when it pulled out. My father observed/witnessed it. The technician feigned ignorance and attempted to blame my father for the damage. The technician told my father to take his truck to the dealership for repair/replacement. The technician refused to take any responsibility for his own carelessness in breaking/damaging the dipstick tube.

Took my Minivan to Jiffy Lube Ewing, NJ, paid over $200 for service, to include radiator and transmission. Two weeks later Van overheated, took to shop, was told head gasket blew lack of fluids. Contacted Jiffy Lube. Refused to accept responsibility and they were very rude, will never go to Jiffy Lube again. Did not know of so many complaints prior, many victims.

I had my car oil changed Last Jan 2014 in Glendale, CA specifically Colorado blvd. I paid 200 something dollars because they need to change my transmission fluid also. My husband changed my oil filter and oil yesterday and he was very, very surprised to see oil leaking in my undercarriage and overflowing the oil filter. The Jiffy Lube staff did not tighten my oil filter at all. They could have cause me and my family an unfortunate incident. Don't go to these places... go to a reliable mechanic.

I had the oil changed on my pickup truck. Less than 5 miles after leaving their store the oil filter fell off and the motor locked up. They told me that the high mileage on the motor was the reason it failed. Not the fact that their incompetent employees done something wrong. I am taking this to court and suing them for my motor. They have the worst employees in the business working for them and the best thing you can do is take your vehicle to a competent and trusted business. When I took the truck in they overfilled it with oil, then wanted to charge me for the extra oil! The 4 people that was working that day was probably none of them 20 years old and no supervisor.

I took my car to Jiffy Lube (Beaverton-Hillsdale) and they did not have the correct filter. I was told by the floor attendant to get one, bring it back and they would do a quick oil change. I did that and, upon returning midway through service, they presented me with a price of $84, allowing $2 "credit" for the $20 filter I brought to them. They included the cost of a filter in their so-called "Signature Service," while giving $2 for time and trouble and cost of the filter I provided them! Unbelievable and no response from franchisee, corporate or any other satisfactory response. Don't go there. I never will again.

This place has become dangerous. I went for routine maintenance at shop number 1103, which I have done for almost a year. In the last year they have not put tire covers on securely, and in the most recent visit, they broke a tire strut and said the nut was missing (it was not when I went in) and failed to check the brakes. I had to get the shoes replaced within the week. This franchise cannot be trusted with the safety of auto maintenance, and this is a major deterioration to my car.