Jiffy Lube Reviews

Today is November 29. I went into location 2590, Salem OR. I initially went in for the $24.99 but saw what was offered and upgraded. It was all explained to me what was available and I chose the Signature Service Synthetic. The guys there were professional and friendly. I enjoyed talking with them at a personal level. Ismael, Steven, David, Devin and Kyle were great to work with. They made the visit a great experience. I will definitely be back.

Nick, Bryan, and Mari all did a great job in helping me with an oil change. They were all very respectful and red that I got what I wanted. They greeted me as soon as I pulled up to park my car and worked fast.

I had already had a bad experience at this particular Jiffy Lube. Wrote on Google my review. The asst Mgr Calls me and says "come back in and I'll give a discount". Against my better judgement I went back anyway. I called ahead of time to speak to the manager on duty and he let me know that the manager that I had spoken to prior had been fired 3 weeks 2 weeks ago. He went on to say that he would take care of me when I got there. There were several things that needed to be notated for them to do that they did not do. They were going to not wipe down my windshield at all with wording on there. I show that to the store manager. He then told them to clean it off. Explain to me that they were from Miami and then at Miami they didn't do that.

My car is 2 years old. Went in for an oil change. My filters weren't properly put back in by the mechanics. I had to go back to Jiffy Lube 3 times ‪in one week‬ because my light kept coming on, and my car was jolting when I would accelerate. I was told by a Jiffy Lube supervisor to go to Nissan to get whatever the issue was fixed as the supervisor admitted they messed up and had the same thing happen at another location with another Nissan.

Free coffee. Quick service. The only problem is in Post Falls ID they don't honor digital coupons. So no 15$ off synthetic oil. Or 13$ off conventional. As of today Nov 19 2019. And for the "last year" their boss no longer honors the coupons. So maybe try a different Jiffy Lube?

I went to Jiffy Lube here in Aurora, Colorado for an oil change and a power steering flush, I had a coupon special for $26.99 oil change and they’ll charge me $67 for the power steering service, first of all the power steering service took less than 10 minutes and all he did he brought My sorry portable pump that hardly works, he put the suction tube in the steering pump for less than a minute. Barely could suck anything. And then topped off with maybe a quart of fluid and they did the oil change and then he wrote an invoice for $149, as far I remember is $26.99 + $67 = 93.99 and then add tax and shop fees that comes up around $100.

Today I went in for an oil change and received excellent service at the Jiffy Lube location on 6603 FM 78 SATX 78244; they did my oil change found out my sensor was unplugged from the last time I had my service done and reconnected it; they told me my belt and brake fluid need to be taken care of soon and how much that will be when I get it done, plus gave me $25 off when I do bring it in. Before I was about to leave they noticed that I was missing screws for my air filter. Ashton said he will order them and to return next week. Conrad gave me a detail description about what I needed. Overall great experience in a very long time.

I have been going to Jiffy Lube for years. One month ago, I went in for a simple oil change and left with a crack in my radiator. I went back the following day and they denied any wrongdoing. I was forced to go to another mechanic and pay $350 for a new radiator. I asked Jiffy Lube to at least split the cost and they refused. I sent them a demand letter and if I don't hear back in a couple of days, I will file in small claims court. Do yourself a favor and choose a different company if you value your car.

I went in on November 12, 2019 to the Jiffy Lube on Maple Street Omaha Nebraska. I went in to get an oil change. Scott was very nice and helpful got exactly what I needed done. Overall awesome place!!!

Went for oil change package but They didn't provide the services mentioned in the invoice and treat me very bad, and shouted at me and kicked me out after I paid, unprofessional service. Very poor attitude.

I was told it would take 40 minutes. It ended up taking 105 minutes. I ask a couple of times and they told me it would just be a few more minutes. At the end of this long wait time, they said they couldn't get my coupon to work but they would find me one. The coupon I had gave me $40 savings but the coupon they gave me was for $18 savings. WOW...not even close. They told me they were sorry but wouldn't adjust the discount. They told me they filled my tires to the correct pressure and they Did Not!! They flat out told me a lie. I will never go there again and I will certainly give my opinion to anyone who wants to know.

I went in for an oil change, and to have my oil drain plug replaced. During the service their technician cracked my oil pan, and I was told I could purchase the part and they would replace it for me without charge. They have had my car a week, and the cost has changed multiple times. They now want me to pay for labor and incidentals even when it was due to their negligence.

I took my Infiniti in to Jiffy Lube of Riverdale Utah, firstly they did not have the proper tools to remove my tire for a brake job. After I had the lugs changed at my cost, they damaged both sets of brakes costing me $549.00 to repair atop the 300+ charged by jiffy lube to foul up my car. After I filed a complaint with the main headquarter, including receipts, radio footage of Neeson's mechanic repair and explanation of the problem, Jiffy lube told me I haven't sufficient evidence they did nothing wrong. All I sought was reimbursement of the repair of the Jiffy lube damage. See you in court.

I always go to Jiffy Lube at 452 Medford Avenue in Patchogue. The staff is friendly and knowledgeable. They work quickly and efficiently. I trust their recommendations. You won't be disappointed if you go there.

I have used Jiffy lube for years unfortunately, one of those times my oil plug was stripped and they replaced it with a oversized screw. Every 3000 miles I took my car in for a oil change. The day I took my car in I had a radiator leak but because they were not a multi service Jiffy Lube I had to take it too Pep Boys to have my radiator replace. Upon picking up my car I noticed a leak and tech from Pep boys should me where what Jiffy Lube had done. I call the Jiffy cooperate office and the had me to take my car to a Jiffy Lube multi car center and they replaced my oil pan and oil pump. They rented me a car for a whole week. I was told my car was repaired and I could pick it up.

Avoid at all cost!! Took our vehicle for an oil change. Even though our car had never been outside of CA before, they stated that our car had been to their service station over and over (we later found out a previous owner took it to a location in Los Angeles, CA) and wanted to upsell everything (which we expected but declined as our car was in perfect running condition before we took it to this location). We thought everything was fine after we left until our car started having several code issues pop up, almost immediately after leaving. We had to replace our O2 sensor as it was somehow damaged in the oil change (it had just been replaced in September 2019 before we drove from CA to NJ), and had constant issues with our car now stalling when it had been completely fine before the oil change.

I had my oil changed at the location on South Havana in Aurora, smelled oil burning as soon as I left but thought it was just that they had spilled some oil on the engine. There was an oil leak out of the drain plug, when I went back the person that performed the oil change admitted he know the drain plug was stripped out when he sent my car out the door, they installed a temporary drain plug, which leaks, and promises to fix my car. Unable to get the manager (BOB) to contact me. They know the leak might burn up my engine and sent the car out the door anyway. Lie, cheat, steal anything but the right thing.

Go elsewhere. Especially if you are a woman. As the saying goes, these guys saw me coming. My husband was away, but I needed an oil change. I went to the dealership, but they were too busy to get me in. My husband suggested I go to Jiffy Lube. Since I live in Payson, I decided to go to the Payson Utah location, even though they only had 2 1/2 stars. I should have listened to my gut and made the drive north to a different one of waited for my dealership to get me in.

Jiffy Lube's customer service is the most Offensive, Disgusting, display of Apathy I have ever encountered. 7/6/19 – Jiffy Lube broke my oil pan on a routine oil change. I brought the car right back, reported the issue, they acknowledged it, apologized and ordered a replacement part. A week went by, they got the part, I took off of work for the repair, they took their time getting to the repair while I waited onsite, didn’t finish in time, failed to give me a rental car and they essentially left me stranded. I had to make alternative plans for someone else to pick up my 8 year old son, because Jiffy Lube failed to fulfill their promise or communicate this failure in time.

We had a serpentine belt replaced at Jiffy Lube. On first errand after jiffy lube repair, our car hesitated to start and then died at every stop light. It died in middle of traffic not far from jiffy lube. We contacted jiffy lube and they say it was just some big coincidence that our car broke, and will not fix our vehicle after we had to have it towed in for repair.

Jiffy Lube 245 N Woodbridge 45601. This Jiffy Lube has a new customer. My experience was awesome. The men there was very helpful kind and quick. I will be going to this one only from now on and will recommend it to everyone I know family and friends.

Don’t ever go to the Jiffy Lube in Miami Gardens on 196th and 27th Ave. I took my car to get service and they messed up my engine and don’t want to to take fault for their actions. They overcharge you and damage your car. Marie is very rude and place me on hold without returning back to the call. Billy the manager don’t really know nothing - can’t see how he’s even a manager. My whole experience them has been a nightmare. I’ve been without a car for two weeks now.

Was one of the worst customer experiences I have had. I bought new tires from the Jiffy Lube on 1575 Freedom Blvd 200 W, Provo UT. The site manager called me to tell me that the tires had arrived and that I should set aside about 1-1.5 hours for their location to put these new tires on my car. I got there at a time that is usually not busy. I waited an hour and 40 minutes for them to even start working on my car -- and they only started looking at it when I told them it was inappropriate that I had waited so long. They inspected 6 or 7 cars that arrived after I arrived before they started working on my car. These other cars were there for emissions, which requires less time. I can understand if they let a few people ahead of me because changing tires requires more time than an emissions check; but it was obvious that like they would have kept letting everyone ahead of me regardless of how long I had waited.

Premium oil, filter and fresh coolant were performed quickly along with topping off of other needed fluids. Staff was all friendly and courteous. Car was received, vacuumed & wiped clean with clean windows as well.

The Jiffy Lube I took my car to is in Stockton, Ca. It is a Multi care shop so they have mechanics there for services other than oil changes. I went there to have regular maintenance for changing the spark plugs/wires in my car. A few hours later, I get a call from the "supervisor" saying the mechanic changed the spark plugs/wires on my car and now the car won't run. He said "It is not drivable and keeps dying on them". (FYI, my car was totally drivable before - this was just maintenance). He asked the mechanic if the wires could be crossed and the mechanic said "No, I checked that".

Late afternoon heat in Texas in July is not an environment that makes people happy; yet on a late Sunday afternoon, Matthew was polite, attentive and professional to all customers. This is the Jiffy Lube I go to for regular service and have been happy with them; but, I was especially impressed with Matthew and how he helped keep service to all customers moving in a cheerful and professional way.

I went to Jiffy Lube in Fort Collins on the corner of Drake and College yesterday, July 16, 2019 for an oil change. It was an awful experience. I pulled right in and there was no wait. The mechanic was friendly and helpful. My car was complete in about 10 minutes. However, instead of ringing me out, the cashier decided to take a 30 minute lunch break without letting anyone in the waiting room know (mine was one of two cars “finished” when she disappeared). By the time she returned, I had been waiting for 30 minutes in a room full of other customers, and my car had been parked in the “finished” spot (and not been touched) the entire time.

I took my car in for an oil change today, to the Jiffy Lube on 19th, in Silver Lake, WA. These guys are awesome. They always get me right in and back out super quick. I used to go to a different Jiffy Lube and they never had enough people working or enough bays, to get me in right away.

After I complained about the noise it was making after they replaced my axle they said it had nothing to do with them they left the oil level in the rear end way low and I told him I was going to Arizona and back. They said, "Just bring it back when you get back." where the manager said good thing you brought it back because the oil level was way down. They just don’t know what they’re doing!

I'll make this short and easy. I've the worst experience in MD on Marlboro Pike and Silver Hill RD. They said they changed my oil. My dad always told me ask for my old filter ok. When I checked in I told them I wanted my old filter. They said ok. When they finished they didn't give it to me. When I informed them that I requested my old one back, they went where they change the oil at came back with a filter. I knew it wasn't mine because when my dad changed my oil he always used a nail to carve the date when he changed my oil. Had they been paying attention or really changed my oil they would've seen that. So I left to my car to my dad's house picked him and took him back with me. They tried to deny it but couldn't. Carved writing speaks the truth. Don't ever trust any of the Jiffy Lubes. I live and SC now and got screwed. They are scammers.

I went to the Oil Change location of 5125 Baum Blvd, Bloomfield, Pittsburgh, PA. They didn't use enough oil, there was nothing replaced and I've had a oil leak since the plugs were not inserted correctly. If you don't know how to do something you shouldn't claim or charge for the failed attempts.

I went to the Chandler AZ location because it was close to the Sam’s Club we frequent. When I went in I asked how long for an oil change. He told me 20 minutes. The appointment ran 1hr 15min in total. Not the main issue. What I am upset about is while I was being asked “Which level of oil change would you like?” This was while I watched a mechanic currently dumping in oil. How did he know which one I wanted when I hadn’t chosen? When I asked about it the tech told me “Oh he’s filling other reservoir.” As if I do not know which is the oil fill and which is the windshield fill and coolant reservoir. Then I was informed I needed a $45 cabin air filter and another $45 air filter. Ok fine. A simple inexpensive oil change turned into a $180 job until I found a coupon. Which they said there were none until I went online.

To start light checked fine but I know my headlight is out. Oil was full but that morning I checked and it was low. The next day I took it to another place for diagnostics and was told I needed oil change. Which they offered to do for free so not making a profit by lying. Horrible experience with 2576 shop in Puyallup!

Good customer service at a good price, with speedy and efficient service as well. Their customer care is the best in the area, in my opinion, and their manager adds a few special touches to the place to make it feel more welcoming (you'll notice the popping sound immediately). Also a shoutout to Jesse who got me twenty bucks off the total price.

I took my Mazda 3 in on 05/19/2019 to Jiffy Lube #2345 on 884 Blossom Hill Road, San Jose, Ca 95123 for an oil change. I remember being surprised at how fast they finished the filter and oil change. Less than 5 mins after walking in the door, I was given an estimate at 1:38 asking what kind of oil I wanted and if I wanted the air filter changed. The time stamp is on the estimate. The final receipt says I paid for the service at 1:54. There were three other cars in the bays being serviced, so the fact the my car was finished from the time I parked it outside the bay, walked into the store, and paid for it when they deemed it was done was maybe 20 mins.

I went to the Tucker, GA Jiffy Lube to get my differential and transmission fluids changed. That's it. Three hours -- and less than 20 miles later, my engine was blown, due to there being no oil in it. I drove my truck in there, leak-free and full of clean oil. I left, nearly having an accident, and was billowing smoke and shaking on the freeway at rush hour -- less than 20 miles of driving after my service, when this happened. I phoned their dubiously monikered, "service representative line" to have them replace said engine. At my insistence that they made a mistake and caused this to happen, their completely unhelpful corporate offices began what can only be described as a Kafkaesque "investigation".

Had my oil changed here and two months later my car broke down (my car is only 4 years old). Had it towed to dealership. They told me there was virtually no oil in my car and the oil that was in it was jet black so there was no way the oil had been changed. Called Jiffy Lube, they said to come by. When I did they told me they had to take the oil change sticker off my car! Obviously they were trying to hide an evidence of an oil change. The damage to my car is over $3,000.00! They sent an inspector out and he claimed it was a faulty engine. Apparently to avoid paying for the damage he went on the internet to search out complaints against my particular car and came up with the bogus idea that it was a faulty GM engine (there are currently no recalls on the engine). Unfortunately I am going to have to resort to filing a lawsuit against Jiffy Lube.

Quoted 80.00 to replace plugs. Manager added labor. Came to 297.2. This place is at 350 Main Street in Hendersonville, TN. Buyer beware. (And any jokes you want to make about this place and the jerks who run it are welcome.) We have used Jiffy Lube since they opened because we found them to be dependable and trustworthy. At the end of my visit this morning, the manager gave me a coupon book "for next time." Trust me, there will not be a "next time."

The most dishonest service location I have ever been to. The Jiffy Lube at 1812 Pulaski Highway, Edgewood, MD, 21040 is staffed with a dishonest individuals who only want to get paid for providing no service. First they are always trying to convince you to get service that you don't need. Maybe that is how they make money so I can maybe forgive that.

After an oil change on May 24, oil pressure became very erratic, dropping to near zero. Towed it to the dealership, who said an O ring was not installed with the filter, causing the loss of oil pressure. I still don’t know what damage was caused or how much life was lost from my car engine. RUN AS FAR AS YOU CAN FROM JIFFY LUBE!

Went to Jiffy Lube on Valley Central way in Lancaster CA for a simple oil change on my new car. I get in my car when they are done, which is already turned on and waiting there, and the check engine light is on! I immediately get out and tell them the check engine light is on now, and can they please make sure they filled everything correctly and connected everything correctly. The 4 men there - Angel, Jonathan and 2 others refused to look at the car! Told me the hybrid battery was dead and ignored me for 2 hours until I got it towed away. It was towed to the Toyota dealership where they tell me someone overfilled it with oil and it went into the intake valve, engine and shorted the car out!! I missed work, paid hundreds to get my car fixed, on top of the $90 they charged to just dump oil all over my car! There is no way of knowing if this will cause permanent damage! This place is awful! They refuse to contact me or acknowledge their wrongdoing.

I pulled up to the bay and the worker took my car into the bay and was told to go into the office. About 8 mins later, I assume the manager came into the office and told me the type of oil my car uses and how much it would cost to change it. At that time I told him to pull my car out of the bay. It was too expensive and I will take it to another location to have the oil changed. He said it was too late. They started the oil change. He did change the oil but was treated like I stole something from the store. They did not put a sticker on the window or even a thank you, NO PROBLEM but sorry don't start a job without telling how much it's going to cost to do the JOB. POOR EXCUSE FOR A COMPANY TO be honest. OH yeah the manager said it's company policy to start the job before telling the fee. Shame on you Jiffy Lube.

Last week I took my car for an oil change. The technician showed me my air filter and suggested I get a new one. I politely declined. Yesterday on my drive to work my car died. I was barely able to drive it to the dealership bc it kept dying if I went under 20 miles per hour. The Nissan service dept told me they forced my air filter in upside down and backwards and as a result my engine has a bunch of dirt and debris in it which needs to be flushed, the parts replaced and I have a $937 bill. I’m going to take them to small claims court if they don’t cover the repair.

Don't ever come here. They sell old tires. I had a very bad experience with them. They sold me old tires and charged me a lot of money for 2 tires which they claimed they are brand-new. I found out later they are two years older. What a scam. Ask them to see the tires manufacturing date cuz they don't write in the invoice so you don't see it. Don't trust them if they say they are brand new!! Ask them to see the date first. Very bad service.

I took my Focus to get back tail light replaced and oil change. I was on my way to work and didn't want to be pulled over for my light. The guy said Ford won't let any oil be put in their cars but this brand that would either cost me $59 or $79! I told him I have never had to either put this expensive oil in my car or ever pay that much. Because I was in a hurry, I had it done, but I will NEVER go there again!

Went to Jiffy Lube in Ogden, Utah with my $19.99 coupon and 30 minutes later went to pay my bill. The charge was $37.23. I asked why the price was so high and he told me the coupon was for a 5 quart change; mine took 6 quarts. Stay away from Jiffy Lube. I guess it was my own fault, because I had been warned about Jiffy Lube and their deceptive practices, but I went there anyway. Foolish me. Never again.

Great place for an oil change. **, at Jiffy Lube, 164th Ave., Mill Creek, was exceptionally polite and helpful. His team did a great job and were quick to satisfy me as a customer. I would highly recommend this Jiffy Lube to all in the area - great job!!!

WORST CUSTOMER SERVICE EVER. Instead of being directed to which bay I should pull into, the staff just stared at me and continued to converse. When I asked for prices she directed me inside. I commented that I just wanted a quote on the oil change. She told me he could offer me coupons. I waited 36 minutes as they lifted the hood of my car and "investigated my issues." He called me over to the computer told me, he didn't offer discounts and that my car was in desperate need of transmission flush, rotation of tires, coolant, air filter and fully synthetic oil change. I advised him that had he enter my name correctly in the computer he see that I had all of that done by them 90 days ago when I was there last!

I had a issue with my car having the wrong plug in my oil pan. The Jiffy Lube that I normally attend push my issue off on another location the last serviced my car. But once I arrived and to the General Manager (Jerry **) he had no problem at all fixing the issue at hand. Plus him and his team went above and beyond to make sure the the problem was fixed, and most of all that I left a SUPER happy customer. From here on out this will be the only location that I'll attend, based off the fact I will receive 5 STAR service. I want to say Thank You for the great service Mr. **.

This store stripped my plug in my oil pan and refused to do anything about it. Now I am forced to go to Jiffy Lube with a temporary plug each time now. I can't go anywhere else to get a oil change. My only alternative is to spend $500+ for a new pan. The corporate office of Jiffy Lube refused to do anything even though local store managers no exactly what happened. Stay away from this store and Jiffy Lube!!!

Stop by and requested a transmission service, transfer gear box along with oil change. The attendant informed that I need to buy all the required fluid from BMW dealer and come back. I spent over $142.00 on fluid and came back the next morning. The next morning, the so called MANAGER stated that they do not perform any of these services. I pointed out that, at the store they have big flyers state and advertises transmission, gearbox and oil services.

Had an oil change at Jiffy Lube and the oil was clean after. So they decided to do that. I then checked my oil filter and they just wiped the old one down to make it look like it was replaced, but it was the same one that I went in there with. They never use that brand so I went from 99-100% sure that it was never replaced. I told the manager and to only his credit. He came back and told me his worker admitted he never changed it. I guess the extra couple of minutes to change the oil filter were too much for him. Unbelievable. Anyway, never again.

I took my car here for a routine oil change 3/08/2019. On Sunday 3/16/2019 I was on the highway and the hood flew open. Thankfully nothing happened to me or my daughter. I reported this to Jiffy Lube. ** the manager came out to inspect my vehicle. All he did was lift the hood, saw some rust and that the hood wasn’t lining up and said it wasn’t their fault! How can the hood line up when it was just flown open almost off the hinges? He then says it took my tech 3 tries to make sure the hood was secure because it kept popping up. I was not told this!

I recommended my friend go to Jiffy Lube in Norman OK to change the oil in her older Ford Explorer because of their advertised prices. When she went in she requested the cheap oil change $23.** and their response was "No problem". After performing the service and attempting to sell her a brake job and various other "services" they told her she owed $56.**... my friend is young and inexperienced in the way mechanics treat women so she paid and left.

I drive over an hour to come get the service in Chesterton Indiana! Jerry has knowledge and customer service and has what it takes to make return customers!! Thank you Jerry, Bri, Niki!! You all rock!

I went into Jiffy Lube to get an oil change and tire rotation. The guy stripped my bolt then began yelling and saying awful things when I returned to report the damages. I went to tires plus to find out how much to replace the lug nut and oh my God! $125.00, I will never visit another jiffy lube as long as I live. That was the worst experience I have ever had to deal with from a car repair place.

I took my car to change the oil on the morning of March 11, 2019, at Jiffy Lube, 15121 Frederick Rd, Rockville-MD. After five minutes of analysis, the employee came to tell me that it was necessary to change the oil tank that was leaking. And that additional cost would be $100 for this service. There was no apparent leakage in the car, which was in the body shop recently. I did not accept the service. Half an hour after, I discovered the Jiffy Lube employee had lied. The oil exchange was done at a Shell near my house by an honest person who assured me that there was no hole in the oil tank. How long will these places treat women as ignorant misleading us that way? What a shame!

On 2-26-19 I had my oil change done at Jiffy Lube. I am a long time customer. Two days later my skid pan came off when I was driving. The technicians had failed to secure it. When I spoke to the area Manager, two different times, these are the memorable quotes. "When I fly on a plane I hope that the pilot can land the plane, that doesn't always happen." The second quote was "If someone wants to sabotage their own skid pan to get a free oil change then so be it." These are the kind of unprofessional and immature young men that represent this company. I should note that they eventually fixed the problem with a zip tie and some of the screws. Stay away at all cost. They are dangerous.

Went to get a brake job that Stefen had offered during a previous oil change. After informing me that the rotors would need to be replaced, IN TIME, he went ahead and replaced the pads as agreed. After one and a half months, I brought the car back for the store to fix the constant brake squealing that began after they replaced the pads. After again, informing me that the rotors would need to be replaced, IN TIME, Stefen informed me the brakes were fixed and that if the squealing persisted it should go away in a few weeks. After giving the benefit of the doubt, and allowing for a NUMBER of weeks for the squealing to go away, I ultimately went to AAMCO to have the brakes worked on properly. Granted, AAMCO resurfaced the rotors as well, but Jiffy Lube never informed me the rotors were of such immediate importance.

Came in and got out in about 30 minutes. Checked my oil before I went in and after to make sure they performed the services I requested. They did not push any unnecessary services this time around which was nice. This visit and location seemed very good. 2414 Southern Blvd Rio Rancho, NM.

Very dishonest personnel at the 7406 W Central Ave, Wichita, KS. Went in for an oil change with Jiffy Lube coupons for two cars. Called first asking if it would be honored for both car, providing year and make and whether coupons would be honored and was that the total cost per coupon. They assured me that the coupons would be honored for my two cars. Again, before taking the cars in, I was assured by the attendant that the coupons represented the cost.

I went to Jiffy Lube today 2/11/2019 for an oil change because they list various other services included with this. The first on the list is they check transmission fluid. When they were finished and were reviewing what they did I asked if my transmission fluid was low. The man said he didn't know as they couldn't check it. When I asked why as it was included on their list he stated they can only check dip stick transmissions and my jeep has a cap and they don't have the equipment. Really? Maybe that should be posted that cannot check any Jeep tranny fluid. After I paid $50.96 cents for an oil change I now have to go to the mechanic to have tranny fluid checked and pay for that. Had I known this in advance I would have just had the mechanic change oil when checking tranny fluid and only had to pay once! Very Unhappy!!!

This wasn't the first time I used the Mai St location in Summerville, SC but it will be my last time. When I was there I noticed they called the Manager down under my car, given your only allowed to sit inside the lobby you can not hear or see what goes on. I finished up paid what I thought was too much and left, by the time I had driven 1 mile I could smell oil burning from under my car. I waited a couple days thinking it was nothing more than spilled oil, however, it did not stop so I took it back thinking maybe something was loose. I noticed he got my tag number and went back into my file and was typing, when he came out he said "I told you there was a leak under there, I even wrote it on the ticket!" When I told him there was NO Leak when I came here, he did NOT tell me there was any leak when I left I could see he was going to continue to lie so I left. I would NOT use this place for service of any kind!

I went to Jiffy Lube #780 on January 2, 2019 to get new wiper blades. While their the worker told me I'm due for an oil change also. I agreed to have the oil change also. The worker returned to the waiting room where I was at and informed me that my rear brakes are going bad. I informed him that I'll take care of that another day. The worker returned and told me that the air pressure was low in tires and that he'd fill them. When they were done with my car they moved it outside and then charged me $180.15. After paying the price I was given an invoice and my car key.

I changed my car batteries after advice from a Jiffy Lube associate even though the original battery did not have any major issue. There was a minor delayed cranking before the Car started that the associated attributed to a Battery issue. The original battery lasted 6 years and the car never had to be jump started. This new battery lasted only 1 year and 25 days. It had to be jump started twice after the 1 year mark. They install inferior batteries that only last the lifetime of the warranty and has only that much Acid inside to last that long. After the 1 year mark they do not support and just say Sorry. Absolutely no customer service for a dissatisfied customer. This happened at the Jiffy Lube at 300 W Plaza Dr, Mooresville, NC 28117.

I went to Jiffy Lube. They said the problem was my previous oil change was not enough oil and the wrong oil which was lies. They claim they changed the oil. Leaving out the driveway my car was super. Loud and couldn't go 20mph. I don't know what they did to my car but now it's leaking oil, Fumes coming in my car and my engine is shaking and I only had my car for 4. Months all they did was give me a partial refund. What can I do?

I took my car to Jiffy Lube for an oil change and two days later when I started driving my car it stopped in the middle of the road. I have never had an issue before with my car. Took the car to service by a dealership and was told that Jiffy Lube put the wrong oil in my car and had to pay again for them to pull the oil and do a new oil change. I went back to Jiffy Lube to get at least refunded for their stupidity and they refused. They have messed my car up and will pay for it. Beware!

The top price rated for an oil change using synthetic, is a $70.00 service total. The most expensive antifreeze is about $14.00 a gallon,(which I had just serviced) but they said was low. The pricing I used above is including labor in most shops locally. We have been Jiffy Lube customers for years, but $109 service cost is a little steeper than what they used to charge, and they got the wife on using synthetic - instead of the mix which I prefer. Trust is the big factor for me, and I will be thinking twice before visiting Jiffy Lube again.

**UPDATE** JiffyLube Corporate Office based in Texas recently contacted me requesting me to e-mail them the invoices for the repair of my car and they sent me a check to reimburse my expenses.

I arrived at Jiffy Lube to a seeming nice gentleman saying he would get my oil change done as soon as they could, this was the ONLY good experience from this facility. After telling them I only wanted a basic oil change this same gentleman proceed to argue with me about what I previously put into my car and how what I'm choosing to put in now isn't good for it... WELL THEN why do you offer that?!? Not only that but why would ANYONE pay over $40 for an oil change??

My husband and I went to Jiffy Lube for a rear drum brake job, and left with misdiagnosed oversized drums, which they tried to blame on my master cylinder, and no hydraulic pressure, which I assumed was from the brake line that they cut. I picked up my car, and almost crashed in their parking lot. They have only refunded me what I had paid in their services, but that doesn't include the tows, and extra repairs, such as the line bleed. Oh... I am also banned from Jiffy Lube.

Took my car in for ONLY oil and filter change. As usual, I refused to purchase new air filter. As I wait, I notice several customers are getting new radiator caps. Radiator caps? That's strange. Then, manager shows me MY radiator cap. Says it failed their pressure test. Well they chose the wrong person to pull that trick on. I know cars, and I know radiator caps. And I knew my like knew radiator cap was not bad. They shrugged to indicate I was making a terrible mistake for not buying their new cap. After I left, I checked the radiator cap - it was fine and held pressure as it should. OK, maybe their test equipment was faulty and they were not aware. That is not likely. But otherwise, they were just scamming their customers.

So I usually do my own maintenance on my vehicle for this reason. I have the flu and my truck needed an oil change, I had already bought the oil and filter. So when I left the doctor's office there was a Jiffy Lube across the street. So I told them just want a oil change with my oil and when they get done, they still charge me $31.99. That’s what I paid for the oil. So if I was you and you have your own oil and stuff go anywhere else and it will be $10-$15.

When I arrived to the Jiffy Lube on Marks St in Henderson, NV. I asked if they could repair my driver rear tire, that my engine light was lite and wasn't and that my trans fluid was low. Well after my oil change, I asked if my tire was repaired and the tech started they didn't do that and I could go to Discount Tire. I asked if my trans fluid was filled and the man stated yes. Well on the print out it stated low for trans fluid and not fluid added. I noticed they never filled that trans fluid. The only good part was going to Discount Tire for new tires but I had to get trans fluid from O'Reilly and fill my own trans fluid. This is the second time they didn't stop off fluids. Last time my brake fluid was low and never filled it. I will never go back to Jiffy Lube and you are lucky my car never had a problem due to your inept service. You are overpriced and do not provide a good service. I am dumbfounded by how awful your service is and I will never be back.

I went to Jiffy Lube recently and asked for an oil change only. I was charged 104 dollars which is outrageously exorbitant. All kinds of unnecessary services were added, possibly to pad bill. Some of these added services included "checking windshield washer fluid level, checking light bulbs" just to name a few. Terrible business model. Do not use.

My daughter brought my car here the begin of Nov. and that was basically the end of my car. She Paid 76. dollars for the oil change which is crazy, but they didn't put the oil plug back correct and it blew my engine. Store Manager would not even phone me and let me know where I stand. Thank you to Heartland Automotive, They Jumped in and got my engine replace and sadly that engine was knocking after just a few days. They sent my car back to the same shop. They use a individual shop for their engine replacement and then second engine blew, that is what the Mechanic told me. Jiffy Lube is standing by their claim it was my starter. They had given me a rental, but later retro canceled it without notice. VERY disappointed with my entire experience. 2 Months have passed and I have NO car.

I'm serious when it comes to reviews. I've been waiting for this moment for a long time. Here is my review of the Jiffy Lube. I visited in Tucson across from Holy Hope Cemetery on Oracle over 10 years ago. I went in for an oil change and afterwards I was harassed about fixing everything else that was wrong with my car. I told him to give me my car keys or I would call the police. There I said it. I felt awful and I felt taken advantage of. I can only imagine the crap that females have to go through with pushy knuckle dragging salesman/mechanics...

Last year my husband took our 1969 Ford pickup to Jiffy Lube before he stored it for the winter. In April of this year he went to get it out of storage and all the oil was on the floor so we took it to our regular mechanic. He found that they had cross threaded the oil pan plug and it could not be repaired. It took a while to find a replacement oil pan and it ended up costing us $800 for parts and labor. Jiffy Lube mgmt sent the request for reimbursement into corporate in May 2018. After repeated calls, they tell us it’s up to Corporate to respond. It’s almost Christmas and no response. Do NOT take your vehicle to Jiffy Lube. They do NOT stand behind their work.

My wife took her car to Jiffy Lube after I warned her it wasn't a good idea. I had a previous bad experience there. A week after her oil change she noticed her oil light come on so she put more oil in. A week later the same thing. The following week she put in more oil twice in one week before saying something to me. I told her that doesn't sound right so went out and checked. As soon as I looked under the car I could see the oil dripping off of the oil filter. I reached under and was able to tighten it at least a full turn. No more oil leak. I can't believe a professional business would make such a simple mistake. You are better off taking it to a place that employs mechanics.

I went to Jiffy Lube for an oil change. The technician told me they had a special. For a few more dollars I could get a free oil change and three car wash tickets. When I checked out I asked them where was my free oil change. I questioned them why I was still being charged for the oil change if it was free. He told me it was in the $49 becoming off the bill. When I went home I noticed the $49 was still charged to me. I called the corporate office. A store manager called me and told me that there was no free oil change but two free car washes. He also told me if I brought the car wash tickets back to the store he would adjust my bill. I wonder how many people they scammed with this deal.

HR-V Honda 2016. Hi there... There was a mistake in the emission paperwork given to me. Can you please make sure the new one is correct? I spent gas and the emission fees. Should be covered by Jiffy Lube.

Time in 8:30 am. I stopped in to have a couple exterior lights replaced, a tire rotation, windshield wipers replaced, and of course an oil change. After having four people doing what they do, oil changes. One comes to me and says they can’t change the bulbs on the top. I watched them try different screwdrivers Before the man came to talk with me. I said, "That’s fine I will change them myself. So now it’s windshield wipers, oil change, that hasn’t been finished yet, and a tire rotation.

As long as I’ve could remember, Jiffy Lube has done free Veterans Day oil changes. I went to the one in Hermiston, Oregon today and said that’s the reason I was there and was told they weren’t doing it and they weren’t told about it. The manager spoke to me and repeated the same thing without checking or anything. Not a big deal they wouldn’t do it, but would’ve have at least liked him to go check on it.

I went in to have an oil change. Two months later my car loses power on the highway at 55 mph. After having the car towed to the dealership and a costly diagnostic, I was informed that one quart of oil too much was put into the car. $600.00 later because my car is a hybrid, I contacted Jiffy Lube and the GM - Mark informed me that my claim for reimbursement was denied. I filed a complaint with corporate, who contacted their franchisee to resolve the issue. The owner, Mark phones and says that he wants to speak with the dealership before he makes a decision. Three days later I phone him for him to explain that they are denying the claim. Go to Jiffy Lube Kensington, MD at your own risk and know that they will not be responsible for any damage they cause to your vehicle and you will get to pay for both the oil change and the damage they cause.

11/6/18: I took my 2013 Nissan Altima to the Jiffy Lube located @ 1704 Woodlawn Dr, Gwynn Oak, MD 21207 Phone: (410) 944-1582 on 11/4/18. My car is in AWESOME condition, NEVER had any issues or needed repair other than brake pads, rotors and an oil change, the basic wear and tear on a car. I decided to take my vehicle to Jiffy Lube and has always gone to them and have never had an issue. I am not here to bash them or make them look bad, but to inform the public of my experience. I noticed that my passenger side front wheel was making a weird noise and stopped in to Jiffy Lube to have it looked at, I was informed that my wheel bearing and hub needed replacing. I was quoted a price of $300, $100 for the service and $186.00 for the part. Right there was a red flag, wheel bearing/hub only cost $100-$129.99, but nonetheless I agreed to have the service performed.

I went to the Jiffy Lube on Wesel Blvd in Hagerstown, MD for a simple oil change and tire rotation. Shortly after leaving the service center I began to hear a grinding sound coming from my left tire (no sound before rotation service). When I called the Jiffy Lube to report the noise I was told to return the car and that the problem would be corrected or they would rotate my tires back to their original position on the car. When I took it back for correction I was told to take my car somewhere else to figure out the noise with proof that they caused the issue. They never even rotated my tires back to the original position as promised. I think they should simply stick to changing oil. Avoid this company whenever possible. Unprofessional and poorly trained.

They start on the oil change before I know the price. I paid $100, for something that is normally $60 everywhere else! They broke my mirror controller out of the door. I asked what happened here! Never go to this place! NEVER!

Worst place to get your oil change since they have more excuses than solutions... And paying for your mistakes with money only works if you rarely make mistakes. I was going to them for my oil changes for years and trusted their judgement on my engine's condition, as well as trusted they knew what they were doing. Until one day I went to a real shop to investigate the Jiffy Lube claim to a transmission leak. Not only was the leak proven false by the real mechanic by mere color but the repeated visits to jiffy lube taught me they are not an honest business. Since I was made aware of the awful condition of my oil cap immediately at Firestone but never once at jiffy lube. I learned that I almost destroyed my engine because a bunch of unprofessionals could not be honest when they lose or destroy parts on my car.

When I got to the place, the guy came up and said, "What are you here for?" I told him an oil change but I also want to know how much it would be before they changed my oil. The guy just said, "Come in here," and the guy at the desk could tell me. So they pulled my car into the bay. When I got in there, the guy was talking to someone else. I waiting about 10 minutes to talk to the guy and by that time, they had started to drain my oil. I didn't know they had started until the guy in the office said that it was 92 dollars. They had already started my oil change. The guy in the office said with tax it was going to be 119 dollars. I couldn't believe it. I was so mad. I showed him the coupon I had for 25% off. He said it was only 15 dollars off. I said no it's not. But he wouldn't refuse to give me the whole coupon. I was so mad. It should have been $89.75 but it wasn't. I am so mad. I will never go back here again. They are out to get your money.

I went to the Jiffy Lube on Greentree Road in Pittsburgh and paid for the service package that included an oil change and a tire rotation. The invoice indicated that all of the work for which I had paid had been completed. However, when I got home, I noticed that the tire which was missing a wheel cap before I took my car in for the tire rotation was still in the same place on the car, reflecting the fact that a tire rotation was not actually performed, even though they claimed that it was. This, quite simply, is FRAUD! Their deceit also causes excess and uneven wear on the tires, which is the reason why you should get your tires rotated in the first place. If you believe that this service has actually been done, then you ignorantly continue to drive around, prematurely wearing out those same tires that you were trying to protect. It was only because I happened to be missing this wheel cap that I noticed the situation.

Went in for my emissions test and they wouldn't even look at my car just because I had a check engine light on... They wouldn't even change my oil because of the light. I went to the location highland and 48th and the one on 45th in Utah. Worst service ever, never going to any Jiffy Lube location again. I have already went to two different Jiffy Lubes to do my emissions test and had the same experience. Jiffy Lube has lost my service.

Trying to stay out of Jiffy Lube, after bad experiences (oil leak, soiled spots in the car else) but recently had to use one near my house on my way to work at 9630 Medlock Bridge Rd (near Waffle House) Duluth, GA 30097. Earlier this year replaced filter and air filter. After I left in the mid-way to work the engine begin making loud banging noise with every accelerator pedal push, dropped the power. I manage to slowly drive to my mechanic shop who found the rubber tube of the filter housing off the engine air intake (I have RAV4 2011). Simple thing, they did not secure the rubber tube on the inlet and it came off. I did not charge any complaints.

Chris and Caleb Outstanding Customer Service - I have never been in and out in less than 15 minutes... WOW!!! THANK YOU FROM CUSTOM SINS CHOPPERS As well as UBER!!! I will be back to this location from here on out! You have a great team of workers!

I went to the location out in Salt Lake City, Utah on 400 East and 700 S on September 17th. I knew that I had to get an oil changed and my brakes fixed. The guy I spoke with told me that both front and back brake pads need to be replaced and that it would cost $530. He even suggested me to go to my credit union and ask to put this on credit as I didn't have money to fix it. I didn't want to put this on credit as I'm not able to afford it. Also, I'm a petite woman in her 30's and they were also trying to sell me the best quality oil but for expensive. They wanted the money then and there. I told them that I have to make some calls and see what I could do and that I would let them know.

We took our vehicle to Jiffy Lube at 300 E. 17th Street, Costa Mesa, California on 9/15/18. While our car was in for service the technician wrecked our car while they were parking it. We noticed the damage when we returned home and went back to the store immediately. When we returned we could see our paint from the vehicle on the building and the paint from the building on our car. The technician denied it and the manager denied the damage also. We asked for the district managers phone number and when we spoke with him it was a hostile situation. The district manager was the rudest person I have ever dealt with and basically told us he hoped we took pictures because we were going to need them. We will never use Jiffy Lube again!!!

I own 2 vehicles. Ram 1500 and Jeep Renegade. Jiffy Lube changed oil in Ram. Ram due for new oil change and I did myself. Jiffy tech had installed a Renegade oil filter in my Ram. I won’t be going there again.

I went today 9/1/18 to the branch from 3936 W 5400 S, Kearns, UT, because my brother had told me that they have a new crew and they're nicer than the previous crews and managers. I was impressed and happy!!! I definitely saw that the young people working now over there including the assistant manager are polite and are not trying to rip you off with shady deals. In the past I stopped going to this store because the workers and the managers were rude, and trying to overcharge me with different fees for services I didn't ask for, or by using low-grade oil when I would actually pay for highest grade.

Today I arrived at JL on 9736 S Dixie HWY, it was no many cars so I waited around 20 min and the lady called me. Asked me to changes car filters and oils and I told her I would like to charge my AC. She told me yes. It takes 10 minutes and she asked for 150$ for this. I accepted, then she left me and go to take her lunch and after 40 minutes from waiting I asked the guy who working in the back. He told me it is never 10 min. At least one more hour. I told him OK I have to go right now, so lady come back from her lunch and asked me to pay for AC and come tomorrow to charge it. I felt she doesn't respect my times and only she want to take my money. I will never go back again.

I was on Marbach Rd. on 8/13/2018 and decided that I had to get my truck inspected so I pulled into the Jiffy Lube on Marbach Rd. I was asked what I needed and told them I needed an inspection. The guy whoever he was said to wait in the waiting room and walked me there. The waiting room was filthy and the bathroom was disgusting! Well, I failed the inspection because I had smoke tint headlights. The inspector could not show me the regulation but could not. The next day I went back in the morning and asked to speak with the manager.

I went into a location in Ontario for an oil change and a tire rotation - the oil change was never done. I called the local manager and she couldn't help me. Please do not go to this Jiffy Lube location or any other. They rip people off.

The most recent complaint is with the oil leak I have because they didn't tighten the oil filter! I will never go to Jiffy Lube again!

On April 27th, 2018, we brought our car into Jiffy Lube in Beaverton to have the brake pads checked. We were told the rear brake pads were in great condition, but the front brake pads needed to be replaced and the brake fluid in the front of the car flushed. We also had our oil changed and all other recommendations by the jiffy lube staff completed that day. Less than two months later our brakes were making noises again. We brought the car back in to the same Jiffy Lube on 7-20-18 and were told that the rear brake pads were in such poor condition they were basically metal on metal. Jiffy Lube staff were able to tell us this without even taking the wheels off of our vehicle and gave us a repair estimate of $500. We explained that the rear brake pads were fine in April and we were apologized to and given coupons for oil changes.

I accidentally drove too far into the docking bay and the first mechanic greets me with eyerolls and patronizes me about how obvious the signs were and how I should have known. He kept cringing and smirking with raised brows at his coworker in between addressing me as he directed me to another docking area. The manager then comes in to where the first mechanic, Ryan according to the receipt, directed me to sit, and also talks down to me about my mistake. I thought at first he was just joking with me until he also insisted that I must have seen the signs. I told him at that point that I did see that the signs said "Caution," but all welcome signs pointed into the bay areas and none directed traffic to stop short of them. He insisted I should have known better and I then told him I'm never returning to this Jiffy Lube. So rude and unprofessional. I just wanted an oil change!

My experience with Jiffy Lube has left me feeling very sadden. I went to Jiffy Lube (1116 Independence Blvd Virginia Beach, VA 23455) for an oil change after a car inspection. ** an employee of Jiffy Lube tells me that my brakes were severely dangerous (metal to metal, no padding left, red zone) and he don’t know how the state inspector missed telling me that. Now the state inspector told me I needed tires and headlight restoration only brakes had passed no problem. A non-state inspector ** at Jiffy Lube tells me a certified state inspector did not do his job correctly and I needed brake immediately.

Went for oil change. They said antifreeze low but would fill for 12 dollars. I will do it myself at home (required less than one cup). Very slow. On the way home the engine made a noise so I took it to another auto shop who changed oil and said wrong oil used. Car quit running. Jiffy Lube was informed and said nothing was their fault. I sold the car to a junkyard. I would NOT use Jiffy Lube ever again. Do not go there!

Jiffy Lube Oil Change 1219 Concord Ave (925) 687-5332. Go to Jiffy Lube. Said I wanted the $44.95 oil change. Jiff said they could not do the $44.95 oil change on my car. I had buy the $64.95 oil change but the total would be $79.81 and said no and was going to take it to place down the road to get my oil change but Jiff had started the $79.81 oil change without my ok. And they put 5 qts of oil in my car instead of 6, did not top off anything and told the power steering fluid was low and did not top that off. The only way to stop them is to stop going. RIPOFF, FRAUD, SCAM.

I went to a local Jiffy because I needed a quick oil change AND I had a coupon. When I pulled up the first thing the girl told me is that I absolutely had to have a synthetic oil change for my 2018 Kia Sorento. Then she said that since my car had 9000 miles it was definitely time for a tire rotation and then lastly, came in with a dirty air filter from my 6 month old car to tell me I needed a new one of these as well. So $200 later... Yes. $200 for what was supposed to be just an oil change. Btw, I called my vehicle lease company and asked about the oil afterward and they said “no, you do not have to have synthetic oil in this vehicle“ so I was blatantly lied to. Gonna reach out to BBB next and then who knows.

We took our car a Nissan Maxima 2014 for a oil change, it was 5:00 pm. They took the car in, told me that I needed the air filter changed, the cabin a/c filter, windshield wipers, oil cleaner to clean out the black gunk in the oil, this is the only thing we wanted done (oil cleaner???). I told them I will do the other things myself. We went for a walk (about 15 minutes). And they called us back to come get the car that it was ready. And while we were walking back I noticed that one of the tech was still in my car doing something (unknown what he was doing). We drove the car home. About a week later it started smoking puffs of white smoke every now and then, we also noticed a loss of power also.

I took my car at the Irmo, SC branch in for a regular 29.00 oil change. No special oil PT Cruise, had it change before, at the same place, the history of my car was in the computer. Never pay over 30.00 for an oil change, my bill was over $50.00. I asked for a regular oil change, nothing else. Just beware. I will state the oil change I want, and ask the price prior.

RIPOFF CITY! FRAUD WARNING! Called ahead, asked the price of an oil change for my make and year: they said $35 and change. Took the car in; when I picked it up they demanded $105+. If you take your car to a Jiffy Lube after reading this, you’re a dumb ** who deserves to ripped off for every penny you have!

I went to the Jiffy Lube on Main Street in Hesperia. I pulled up. Said I needed an oil change, they told me to go have a seat in the office, didn't ask me what kind of oil change or what kind of oil. I sat there a good 20 mins. Before I asked a guy what are they doing with my car. He said something sarcastic, anyway the guy finally comes walking in and says, "You didn't have any oil in your car," I said, "You're kidding," then he brings in my dip stick and shows me, then he wants to sell me this engine saving stuff. Needless to say I was not going to pay him 80.00 for an oil change.

Took our car to Jiffy Lube in November for an oil change. First they tried overcharging by $50. However, after working out this dispute our motor blew 80 miles later. Barely got it home. We put a complaint into Jiffy Lube immediately and after 5 months of waiting for an insurance claims expert to help resolve this issue, they decided to have it finally towed to a garage. However, it does not end there. We have had this looked at and explained that Jiffy Lube never completed all the work, as per their receipt and this is why the car probably blew an engine. But, they had their own inspector look at it and say it wasn't their fault. Bottom line, I would not trust either Jiffy Lube or their corporate executives.

Jiffy Lube Hudson NY... Went in for a NYS inspection and oil change. They said we needed to change coolant and injector fluids. They did not tell us the cost and we unfortunately never guessed that the bill would be ridiculously high. The job took about 20 minutes and we ended up with a bill of $297.44! We were shocked! The mechanic was unmoved and had no response. We believe that we were ripped off! If the cost were stated beforehand, we NEVER would have consented. Do we have any recourse?

I should have went with my gut instinct and scheduled oil change at my Honda dealer. My car was in and out in under 15 minutes at Jiffy Lube. It cost twenty dollars higher than my dealership but I needed it done prior to our road trip to Florida a couple of days later. Once I hit the highway going over 70 I noticed a strange noise coming from under my car. I stopped. Didn't find anything unusual. Noise continued periodically and little black chunks kicked out from under car or car in front of me? Had no clue.

Took my car into Jiffy Lube for crankshaft sensors on 04/05/2018 and the wait was over 4 hours. The technician didn’t know what she was doing. I inquired about what is taking so long and was told, "Everything is fine. It’s just taking a little time, we want you to be satisfied." When they gave me my car back it drove really bad. I barely left their property and it jerked and shook seriously. I called back immediately and was told to bring it back in. On 04/08/2018 I brought it in and waited another 4 hours. This time the tech was working under the hood. The other one worked under the car. Almost forgot on the way there something fell out from under my car.

They don't care about your car, only getting a paycheck. They put the wrong oil in my car (I use synthetic) and then broke the cover to my air filter, neither times did they tell me about it. I will never go back.

I had my oil changed and they must have let a bolt or seal lose and now I am trying to buy an engine. I had contacted Jiffy about this issue and they turned the issue backed to me. I made the mistake of letting someone take the oil pan off before speaking with Jiffy, BIG MISTAKE! Regardless, they did not tighten the oil pan correctly and the oil leaked out and it caused my engine to blow!!!

Repairs on my 2007 Nissan Sentra. I was charged $150 dollars to replaced the motor mount, but to my disappointment they replaced motor mount and car drove rough and bounce like a ball, I went to a real mechanic and got issue fixed. If I have the choice of a worst rating (like zero stars) I would do it.

RIPOFF! (store # 2530) 11965 SE 82nd Ave Happy Valley, OR 97086. I am a senior 84 years old, I have had oil changes at this particular address for several years (price then was $15.95 for regular change of oil). Fairly recently I was in for an oil change, and was informed the PRICE was now $25.00, after examining the mileage I was informed I did not need an oil change, and was told to come back in when the mileage was met. I thought was very good of the serviceman to inform me. That was 2 months ago January-2018. Today March 12th/2018 I brought my vehicle in for an oil change, and was informed that the price would be $45.00. This I accepted simply because I was there!

I came in to have my oil changed on my vehicle. The oil change was taking longer than usual. After I received my vehicle I looked it over quickly and got in to leave. When I got home I checked the vehicle over once again and found that my front skid plate was missing hardware. I then called to confront the store and was asked to come back in. The manager resolved the issue but it caused a complete inconvenience to me by wasting my time and making me come twice to the store. The manager was not willing to compensate me for my time and inconvenience and still asked me to pay for the service that they failed to execute properly.

Went in with a coupon for emissions. Tried to sell me on topping off my coolant for 9 bucks, seeing me two air filters, cabin and engine. Charged me ten dollars for on the spot renewal without asking if I would like them to. Miserable to do business with, in it for their money and nothing about your convenience. Charged $48.00 for emissions only, I don't know the going rate but that seemed very high to plug my 2016 Sonata in for five minutes.

Overdue for an oil change, and not having the time to wait at the dealer or even a place like Firestone. I went to the Fairhaven, MA location, 2/22/18, on my way home from work, as the location is right around the corner. When I arrived an employee came out and said, "Get out and leave it running." I said, "Excuse me," she replied, "I will bring it in," my response was, "No you can direct me in." The "manager" said it's company "policy" "we drive in you drive it out". So I agreed. He drove it in.

What a rip off the Elk River MN store was. Was up charged 20 bucks because my vehicle was 4 wheel drive. Never heard of such crap. Oil change has nothing to do with 4 wheel drive. Will never use Jiffy Lube again even if the oil change is free. I'm taking all my business back to Valvoline. Very shady when I question why it was so much was told because it was 4 wheel drive.

I was in the Cincinnati area visiting my mother on February 2, having driven from Mount Gilead, north of Columbus. My 1995 Mercedes S320 was overdue for an oil change, so I took the vehicle to Jiffy Lube on Cooper Road in Blue Ash, Ohio. The entire Jiffy Lube staff provided excellence in service throughout the visit. They changed the oil and also added antifreeze, which was a good bit low. In addition they replaced a burned out headlight.

This is the letter I wrote to Jiffy Lube after they Ripped Me Off!! I went to Jiffy Lube in Myrtle Beach today for an oil change. # 3340. The man knew I was disabled because I told him I didn't want to bend over to look under the car because I was disabled. When he was listing things I needed, the price on his computer was 299 something. When I went up to pay the price was 726.76!!! That is Outrageous. I am Disabled. I only get paid once a month and now I have Zero Money Now!! They should show AND tell you what the price is every single time they add something on!!!~ If he had Ever Told me the price was over 700.00 I would have said "No, Thank you" and brought my car to my mechanic!!!

Went here to buy a battery and the salesman upsaled me a 5 year warranty I didn't want but he promised it was a good value so I got it. I come back 3 years later and of course they can't honor the warranty. They told me they don't do 5 year warranties anymore. Thats it's only 3 years now but how is that my problem? If I purchased a 5 year warranty that's what I should get. I told the manager I wouldn't be going back there and all he said was "ok". He did not care one bit. Very disappointed.

Stay away from Jiffy Lube Fuquay Varina. They took an hour when there was no other cars there, charged me for tire rotation, did not honor my coupon, I paid $108 for an oil change, had to leave after an hour to get to work. I watched the employees stand around while my car sat there. The person who refilled my windshield wiper fluid spilled it all over my engine, which was clean, and it is corrosive to at least rubber. I was so angry I tore up the receipt. It was 12/7/17 I arrived at 1 pm, left at 1.57 pm.

Took a 2015 Chevy Malibu to Jiffy Lube located on New Halls Ferry in Florissant, Missouri for oil change, tire rotation and emission. The tire rotation and oil change was completed first. The service guy proceeded to drive my vehicle outside as though it was completed. At that time my vehicle was struck by object in Jiffy Lube bay area. One of the service guy went to the driver and stated very frantically that he had scarred my vehicle on the passenger side lower bottom. So when the driver started to come back in to complete the emission he squirms around trying to avoid coming back in the way he went out so that I wouldn't see the damage that was done.

Jiffy Lube (Lawrenceville and Grayson, GA.) has issues with causing oil leaks after they do an oil change. I own a 2017 Hyundai and have had my oil changed on three occasions where it resulted in an oil leak in my garage. Twice it was a result of the oil plug being replaced incorrectly and most recently with a "faulty oil filter". In addition, when my car was brand new, they got oil on the visor and cloth ceiling. They fix it every time but it causes unnecessary/time consuming revisits and oil on my garage floor. I will no longer be a customer of Jiffy Lube. Strike 3, you are out! I will go to the Dealer!

I went to Jiffy Lube on Hendersonville Rd in Asheville, NC. Although the people were nice I left with an oil leak and faulty breaks that I didn't have before and their explanation is maybe it's my gaskets and cv boots... Five days ago, I replaced my spark plugs and O2 sensor at Organic Mechanic and my car was in great condition and had no oil leak. Now I can't go home for thanksgiving.

Spent over 4 hours waiting for our car to be fixed. First they started work without clearing the job with me, then they didn't have the correct tools. All the employees did was stand around and smoke or make out with their girlfriends. Horrible horrible service.

3 different chances and bottom out on all 3. 1st my Explorer had no problems. Just needed oil change and inspection. No problem right? Well no. They said they couldn't inspect because it was gushing oil when I drove up (wish I would've asked to see the oil on the ground). Anyway taking it to mechanic the oil filter was stripped. Meanwhile my driveway is clean. Forgive??? Took our car in August 2017 for oil change. Drove from Arlington TX to Pennsylvania. Had oil checked in Pennsylvania at Jiffy Lube and was told it was a quart over which could cause problems.

It seems this company is more interested in gouging you out of your money than providing honest service. Jiffy Lube was not always like that. When they first started out or when I first started going there, there was nobody trying to hard-sell you on additional services you didn't need. You got your oil change for the $39.99 they advertised then you left. Now the basic oil change costs $69.99 and not only that, you never know what type of oil you are getting. The other day I went to a Jiffy Lube for a basic oil change and when I left I was not really impressed by how my car was behaving. Usually I can tell if my car is running better or not, but when I left that Jiffy Lube I could not tell the difference.

I needed an oil change before heading to Baltimore Md, car way overdue and on a time crunch. I know Jiffy Lube is quick so I wanted to go to the location in Hagerstown Md off Halfway Blvd b/c it's on the way. The rep told me my oil change was going to be $79 b/c I needed special oil, I have a 2012 Nissan Altima, not a $300,000 sports car. I told him that the DEALERSHIP was less. I left went to Sharrett Service Center in Hagerstown MD. Was only charged $37. They even worked with me to not take as long knowing my short availability. The rep at Jiffy Lies lied about needing a special oil. I've never and will never pay that much for oil change nor give them my business.

They locked my keys inside the car and the manager had an attitude of I don't care. I rank this store the worst of the worst. I am recommending all my friends who used to do oil change at this store to stop as soon as possible. I will make that campaign to all the people I know. Good with that manager his name is Kevin.

Jiffy Lube is very unreliable. You will pay for one type of oil. They will charge you for what you want and put the cheapest oil in your vehicle, I know for a fact they have been putting gasoline engine oil (conventional oil). I had to send my BAD oil to a specialist oil lab and the corporate office Ryan does not want to take responsibility for the negligence of his employees and compensate me. So now I'm going to FIGHT tooth and nail to get this matter handled. Keep your cars out of jiffy lube because they are so unreliable it's disgusting and disturbing. So court it is.

They did an oil change on Saturday, ran fine, went back home. Car was parked all day yesterday, drove it to work today then when I went to lunch the oil light came on and the car shut down completely & started making a clinking noise. I had to leave my car stranded because I was afraid to mess it up. My husband checked it... THE WHOLE FILTER WAS GONE AND THE OIL WAS DRAINED. NOTHING LEFT IN CAR. The oil was all spilled over the inside of the hood. We even took a picture... It's making a lawn mower sound when you gas it, I called Jiffy Lube and they said for me to take car back and put some oil in it and the noise would go away, we had to buy our own filter and 4 quarts of oil at O'Reilly's to put in ourselves just to drive it back to Jiffy Lube??? The guys there said it should be fine now and we asked to speak to a manager. I think my motor is shot.

I had a oil change at Jiffy Lube on June 24, 2017. Two days later I saw something wet on the street. I wasn't quite sure what it was. I spoke with the man at Jiffy Lube that did my oil change. He said that he didn't tighten the plug. My husband check out the oil but it was low and it shouldn't been. By the fourth day there was no oil. Another employee from Jiffy Lube went where my 1999 Infinity Qx4 had broke down and put a plug on and left four quarts oil, for us to put in the SUV. Instructed us to drive it to Jiffy Lube on Trolley Rd in Charleston, SC. Oil was all over the engine so we couldn't drive it. All I want is my engine replace. Respectfully requests.

I have gone to Jiffy Lube (Riverdale Utah 84405) to get my safety and emissions done now 4 different years, failed only safety every time!! First time was one of my tires supposedly had an issue. I went to Big O tires in Roy Utah. They assured me all my tires were fine. Second time my gas cap was bad so I went and bought a new one and threw the old one in the trunk, good thing I did I had it tested by another safety licensed shop. IT WAS FINE!!! The third time my passenger side wiper had a centimeter tear on the end. Of course they offered to fix it. The last time in they failed me saying my brake pads on the rear are too worn down, so I had them replaced, not at Jiffy Lube! The shop said they were only half way worn!!! The other thing is the guy before me also failed because his engine mount was worn???

I went to Jiffy Lube located on Coors Road SW Albuquerque NM. I told them my brakes were squeaking. If they could check them. A man came back promptly and said that I needed new brake pads. I said ok and trusted them. It would take 3 hours, so I walked across the street with my kids to eat. When they were done it was also closing time. I drove off and soon after come to find my brakes were still squeaking. I thought maybe because of the new brakes. But the noise did not stop. I call Jiffy Lube and say I'm taking back my car because the squeaking is still there. When I drive up this supervisor comes out, I tell him I called and why I'm there. He immediately says "Oh, I remember this car. Your brakes were squeaking because of too much grease." I said "Well that's new. No one told me that when I came. If that was the problem then what did I pay $200 for?" I asked.

I had the oil changed on Jeep Cherokee, incorrect oil installed, drain plug gasket was damaged when reinstalling drain plug, oil filter not secured properly and leaking. Oil spilled all over engine and fan belts, engine overfilled with oil.

On 4/6/17 I took my 2009 Mitsubishi Galant for a regular maintenance which is an oil change and transmission fluid change. Since that day my Galant has been running weird. I brought the issue to my boyfriend attention so he can look at my car. Unfortunately with his busy schedule he didn't have time to take a look at my car.

May 10, 1917 went to Yelm, WA. Jiffy Lube for an oil change. Arrived home to a phone message saying that they had an issue with my drain plug and that I needed to call them. Called and was told that there was an issue with my drain plug and they needed to check it. Thank goodness I checked my oil level before I went back because I had no oil. I was upset, this could have ruined my engine. I added oil and went back to Jiffy Lube. Was told that there was a cracked gasket on the drain plug. They refilled my car with oil and fixed the problem with the drain plug which they blamed on whoever did the last oil change.

I visited the Jiffy Lube in Calumet City in February of this year. I don't know what these people have done to my truck, I step on the break and sometimes it's very hard for me to stop my truck. I don't know what is wrong, it seems as though they deliberately done something to my ABS system. When I told them not to clean out my truck, they got a attitude about it, but I intend to do something about this, but JIFFY LUBE WILL NOT GET BUSINESS FROM ME AGAIN. They just have incompetent employees and they trick you into paying for a higher priced oil change, no more JIFFY LUBE FOR ME! (DAMN CROOKS).

I had my transmission serviced at your store located 2020 East Sarah, Las Vegas on 22 April, 2017. You replaced all transmission fluids and filter. My truck was shifting rough so I took it back to the store that did the service, thinking it need a little more transmission fluid. (I had been there a few days prior, but they was too busy to check it.) My transmission dipstick is on the transmission itself, when my truck was pulled into the bay 3 of your techs looked for the dipstick, (ok no problem). I was informed that the transmission pan was loose and that the dipstick was torqued too tight and they couldn't get if off.

My daughter went for an oil change. She had a coupon for $24.99. At the end they charged her more than 46 dollars. That is $20 more than their asking price. I will never do business with company again, even if they offer a free oil change.

I had my oil changed at Jiffy Lube and they put in a defective oil filter and all my oil drained out. They came out to my house and replaced it then they cleaned all the oil from under my truck. On my way home my truck stopped running. Contacted Jiffy Lube and they said, "Too bad but we will give you a free oil change." It's been 3 weeks now and still my truck sits in my driveway not running. I've tried to get a hold of the owner of the Jiffy Lube but no response.

Been occasionally going to a local Jiffy Lube in Freeport, IL. Generally the services have been performed OK and it's not really about how well they do their tasks. It's about how much they charge for doing those tasks. Like for example was charged $32 for a air filter which the same brand could be purchased at a local parts store for $18. Or how there is a $5 upcharge for a cartridge filter on a Chevy which fits a lot of current Chevy's. Or the $21 upcharge for semi-synthetic oil. You can easily walk out of a Jiffy Lube with a $100 oil change and not get $50 worth of products. You could go to a dealer and get by much cheaper which I am now doing.