Jiffy Lube Reviews

I visited my local Jiffy Lube after church Sun Dec1, 2024. Been a long time since I had been to Jiffy Lube. My daughter was visiting from school and was over on her oil change so I brought her car in. The tech was polite enough and helpful. I drove in and he had me do the lights. I questioned the high price for the full synthetic oil but was told it was the convenience I was paying for. My daughter was leaving shortly so I said ok.

*This happened at a franchised location in Utah. The parent company owns 7 Jiffy Lubes, and is called Utah Lubricants, LLC. I recently brought my car to Jiffy Lube for a routine oil change, expecting a straightforward, efficient, and convenient service. I was told it would take 30 minutes. However, after over an hour of waiting, a technician informed me that they were "having difficulty getting the plug back into the oil pan." Another hour passed before I was told that they were unable to replace the plug and would need to "upsize" the components. Ultimately, I was informed the oil pan was damaged beyond repair, and that it would need to be replaced. But, the scary part is they told me I could drive my car with their "fix" until the next oil change. I confirmed with multiple mechanics the car is not safe to drive.

I went to the Maysville Road Jiffy Lube. The young man very patiently kept working and was able to replace my headlight bulb. I travel a lot and this JiffyLube was the only place that was willing to help!

The staff were great! Explained it all to me and gave recommendations about relaxing certain parts. They were fast and so kind to work with. I went after work and it was stress-free. I will definitely be going back for my next oil change. Thank you!

I took my car to Premium Velocity Auto dba Jiffy Lube. The technician put more than 6 quarts of oil in the engine that is supposed to be 4.8 quarts. This causes the engine to splash around the excess oil which creates a lot of bubbles. These bubbles when caught in the oil valleys in the head creates a vapor lock and in turn starves the top half of your engine from oil. I immediately contacted Jiffy Lube and their District Manager came to see my vehicle and acted like he was going to take care of everything. He left and called me later and stated 'my boss wants to go to court'. The employee that worked on my vehicle was recently fired and one of their technicians told me it was for messing up cars. I am 57 years old with stage 4 cancer and have less than 6 months to live. To have this happen and for their management to act as they did is very disconcerting. DON"T USE JIFFY LUBE.

I agree with Ray. I would giive them 0 stars if I could. Fifteen years ago, I took my brand new Highlander here for an oil change, and they broke my glove compartment while checking the cabin air filter. I had world war three with the manager, who refuse to do anything about it. As he is now in real estate, I decided, fifteen years later, to give them another chance. The first time, 6 months ago, turned out O.K. Yesterday I called them, told them exactly what kind of car I had, and they quoted me a price of $89.99. I pulled up to the shop, and the garage door on the right was closed. Another car pulled in right in front of me, and the worker told me it would be about 30 minutes.

I hate to say this. My experience at the Jiffy Lube on Pamplico Highway is negative. Instead of asking customer questions about vehicle. The young ** man: he busy gossiping about Jim Crow and other people the old people and young.. My opinion if you going gossiping don't do it in front of the customer. The ** black man. He was very rude and arrogant. Although the other guy who was ** change my oil did a great job.

I have been going to the same Jiffy Lube for over 20 yrs. I refuse to go anywhere else because the care I receive every time I go is amazing. Every single worker is very professional, welcoming and always has a smile on their face. They are excellent at what they do! They’re very easy to talk to and very pleasant to be around. I don’t have any complaints and nothing but WONDERFUL things to say about, Glenn, Ladonne, and Eugene! They definitely deserve the Recognition and appreciation for what they do for this company! Sincerely, Pleased Customer. :)

Do not come to this location. I was quoted a price by Jamon D. on Tuesday to get my brake pads done. I came back two days later to have my car serviced at that price. After entering the lobby an employee came to give me the quote for the brake pads. It was more than twice what I had been told before. I told them I would not like to have my car worked on, at which point they said they had already started working on the car before I signed any agreement for service. The manager Jamon D. would not release my car back to me without paying labor I had not authorized. The staff proceeded to hold my car for another 45 minutes, at which point I had to call the police to get my car back. They said they were going to take me to court for labor I did not authorize. They also failed to return my wheel key.

Went to Jiffy Lube in Staunton for a State Inspection of the vehicle. I was given an Rejection Sticker for 1 light bulb out on my rear license plate. This inspection is based on for the proper operation of your vehicle for safety. 1 light bulb on the license plate is not a safety issue! I told the inspector to please fix the bulb. I was told that they could not get the bulb. I contacted Jiffy Lube's district manager and told that they would order the bulb. I stated I would be back a week from today to Monday Morning 9/24/24. They fixed the issue and charged me over 85.00 dollars. They replaced the entire assembly for the light bulb. I immediately went to the Auto Parts store and they had replacement bulbs! So my question to all review readers is...How many people have they ripped off??

Horrible service, failed visualization check from smog due to a tiny zip tie on a connection. Said "This is not OEM." 4 other mechanics told me this was ridiculous. They wasted 2 hrs of my time and I have not got a refund yet. I will never, ever use this co.

I was lied to about a price of service so they could gain another sale. Instead of being honest about the price, he decided to lie and say it would be cheaper. So I would agree to the service. I would’ve never agreed if I knew that specific service was that amount. I come to Jiffy because I trust that I would receive an honest service. Instead of treating me the customer with basic human decency, instead I got scammed. If I was a man this would’ve been a different story but as I am woman they preyed on the fact that I have no knowledge of cars. These type of employees that provide our community with dishonest service should absolutely be shut down. We the customers keep this business open by coming for service. At the end of the day what’s right Is right and what’s wrong is wrong. That man knew what he was doing to gain a sale and it’s completely unacceptable!

Don't ever Go to this place. Nothing but little kids running around to mess up your car and livelihood. All I went in for a oil change came out a horrible job! When try to fix issues was told too much work, no help, whatsoever, they put too much oil in my car overflow, had oil all on my spark plugs etc. I brought new parts that was never used for service, took my money, didn't complete job.

In April of 2024 I purchased a 2021 Ford Explore. On Friday, May 3rd I took my car to Jiffy Lube in Matteson to get an oil change. On Wednesday, July 31st, my oil change light came on and my car started to lose power. I took my car back to Jiffy Lube in Matteson. There was a female Jiffy Lube employee that assisted me and asked me to pull my car in and pop the hood. After popping my hood, the female Jiffy Lube employee said that there is a problem and asked me to step out of the car and look under the hood. I looked under the hood and she stated that my oil cap was not on all the way and that oil leaked everywhere (all over the engine, starter, alternator, components, etc...)

I recently moved, so when it was time to go to Jiffy Lube, I was going to a new branch. From the moment I pulled up to wait my turn for service - it was GREAT!. The staff were all working efficiently, quickly, communicating with each other and the drivers. I was given a choice to remain in my car or wait in the waiting room, I stayed in my car. From start to finish, MAY have taken about 15 minutes. The staff were friendly and joked with me a lot, especially when I couldn't remember how to use my turn signals, turn on my lights, etc. Thank you Tualatin Jiffy Lube guys!

The team at the Plover Jiffy Lube were very pleasant and helpful, also very knowledgeable and friendly. The shop is very clean and the waiting area is very welcoming, the relaxation music that was playing on the television was so soothing while sitting in the sunshine coming the window, I will definitely go back, my overall experience was a 10.

I had my transmission completely replaced in Dec. So brand new transmission fluid. 3 months later, I read the reviews & others were reporting their transmission breaking down within 1,000 miles after going there. I limited my miles to 100 & took the vehicle to a dealer. So they bring me a cup of this black with chunks in it transmission fluid. So the new fluid was taken & refuse was put in my vehicle. Stealing people’s new fluid is really stupid. I decree & agree that all thieves are bound to our cosmic contract - Bible. When the thief is caught, he must repay 7 fold. If he doesn't have the money, he will be sold for the debt.

Prior to Oil Change I was told it would cost $89. Upon completion I was told I owed $129 which included $4.83 in tax and about $40 in Junk Fees! My displeasure only brought heated tension and yelling from the mgr. As a Senior Citizen my resistance was feudal. Forwarned is for armed! As for me, I staying away!

The E Washington St Jiffy Lube location gives you the best car care of any oil changing service in the city, if not state. And I don't just mean oil changes. Tire and brake installations are top quality and Manager Ron, along with Joe, Jessica and a couple other attendants, make sure your car leaves in tip-top shape. I have three cars, one being a classic Packard, the others being older luxury cars. Ron and his team handle it all. I hopped around; being satisfied, then dissatisfied with other locations. For the past multiple years, I only go to and recommend Ron, Joe and Jessica at the E Washington Street location. I guarantee...You won't be disappointed!! Thanks you guys!!!

For two 3000 mile cycles they charged me $17 on each occasion for a license plate light. I finally decided to stop trusting them and actually look at the light when it was dark. The light was not functioning. It probably wasn't functioning the first time they replaced it either, but who knows. I went back the next day and they addressed the issue so it was lighting up. So apparently they replaced the light and didn't check if it was working at first. After I went back it was made to work for some reason. I wonder if they even installed the bulb to begin with. Whatever the case something fishy was happening and they weren't telling me the whole story. Never going back to this place again. Got the feeling that they were screwing me.

The service was fast and quick. The workers were polite and courteous..However I paid $250 to get my air conditioning serviced and 1 day later it's blowing hot air.. I took my car back to them and the man brings out a paper and says "I'm sorry that I didn't give you this the first day when you paid"..The paper basically said that if the air didn't work that I would have to pay more money to get more work done.. I WAS LIKE, "WHAT??,, WHY DIDN'T YOU TELL ME ABOUT THIS?" HE SAID "I'm sorry". He said, "We will work on it some more". I waited over an hour for them to work on it. He said "it's fixed". I went home.

Love Jiffy Lube! Jiffy lube has always been great for me. As a senior I appreciate the good service on my car. The staff at the Ventura Blvd. branch is friendly and fast working. I wholeheartedly recommend going here for your car’s needs.

I went there for an oil change. They advertise: "comprehensive preventive maintenance to check, change, inspect and fill essential systems and components of your vehicle. And, we vacuum...." All, one big lie. Except for oil change they did NOTHING. Never mind vacuuming, but no check for tire pressure, no check for any fluids. Turns out there was hardly any coolant left, but they didn't even look. The oil change was very quick, perhaps because they did NOTHING else. With this kind of false advertisement, I don't even trust them that the oil was the right kind or oil filter really changed.

Family had been a regular customer for 15 years but no more. Went for inspection and received a receipt that showed ‘passed’, but tried and failed several times over several days to renew registration online. Called and spoke with Harris County who said there was no record of inspection, so went back to Jiffy Lube. Waited over 20 minutes for rep to pull record and found report showed ‘fail’ - (which was due to recently replaced battery). He actually said he remembered the car and didn’t think it had failed and had no answer as to why he did not give me the report at the time, and my error for not recognizing it wasn’t provided. Called group that owns location to ask how this could happen and was casually told “they must have printed the receipt before they checked your car.” Went elsewhere and paid again for inspection. No apology from store or owner, no refund, lesson learned.

The regional manager, Josh was very polite, easy-going, very professional, and went out of his way to help me resolve my problem. He made everything very pleasant and get a great job and I recommend Jiffy Lube for family and friends. They are very caring and want to help in anyway they can to make it work for people.

Very dissatisfied with both my recent visits and service I received. Spent around $400.00 to service my autos. Got my Jeep Liberty serviced week before last and had an oil change, changed all the filters and the wiper blades. Couple days later I checked my transmission fluid and it was a quart low. I took it back to Jiffy lube and they wouldn't check it or top it off because I was told it was checked but this car doesn't leak. Not use up fluid. I told them I would never use jiffy lube again with either of my cars, not would my son nor will my son and law use this place. We've just moved to town and was looking for a place to do business with but we won't be using jiffy lube. Not very good customer service.. I wasn't looking for anything free. I was just looking for a good place to have my cars serviced but I haven't found it yet. Very dissatisfied..

I needed an inspection sticker, so I visited Jiffy Lube 3797 owned by Premium Velocity. After dropping off the car, I ate lunch, then walked back to the garage. 20 minutes later. The manager, Maxwell **, was standing next to my vehicle in the garage in the garage with the front wheel lying on the floor of the shop next to it. He said he was just about to call me. He told me that I needed a brake job, and hauled out a colored plastic key ring of different brake widths. He launched into a description of brake options. I said I’m not interested. He argued that my car couldn’t pass inspection, and gave me a fail inspection report.

I'm a loyalist. I travel A LOT across country and never once had an issue until now. (Other than once in Vegas. Didn't replace the oil cap and I drove around like that for a couple thousand before noticing. Damaged engine slightly.) I have a 2022 Chevy Silverado. Takes expensive but good oil. I'm now in Southern California. And for some reason I'm not really understanding why it says I have 35% oil life left but my truck has been running HARD the last couple weeks and I start it and smoke comes out. IT'S A NEW TRUCK! I change the oil regularly! I JUST changed the oil in Columbus OH maybe 3000 miles ago at this point. Should be good. So I assume because it's had pristine maintenance it's because I drive it a lot...

I just left without getting an oil change because they could not figure out how to get the cover off from under my car. 2021 VW Atlas. I get my oil changed at other places without any problem. There was about seven people working there and it seemed very unorganized. If you have a newer vehicle don’t take it to Jiffy Lube.

Long story short my wife brought her car to Jiffy lube in Clifton park to get an oil change. They changed her oil and charged her for the service. Turns out they left the oil drain plug loose and over time all the oil had leaked out and her engine was destroyed. This was brought to jiffy lube's attention and at the location they admitted it was their fault and said they would push the claim to corporate. After waiting weeks for corporate to reach out, and having no car the whole time, still currently, they contacted just to inform us that they would not be taking responsibility for the mistake. Businesses like this that do dishonest work should not be permitted to continue ripping innocent people off of their hard earned money. BOYCOTT JIFFY LUBE AND DO NOT BRING YOUR CAR THERE.

Today I went to get an oil change and it was the worst experience. Super unorganized, I gone here before but today was different. I guess it was close to closing time and the only thing I received was an oil change until I ask the young man stay consistent and don’t rush me out. I should have known when he cash me out early without checking anything. The worst!

I will never go to Jiffy Lube again. I’ve been going to them for years and three times having to replace tires that they did something too is enough. Crooks. Be Aware and watch them!! Don’t stay in your car. It’s cost me every time I use them. I’m sorry to see they have to be crooks and screw you out of your money!! I guess times are hard and that’s how they like to conduct business!! Too bad. There’s so many other places out there and I’m done being a Sucker to this company and listening to their excuses.

I use this location, 92nd and Sheridan for all my car needs. Oil changes are fast and entire crew efficient and friendly. I’ve had quotes done by Danielle and Kile. Danielle is always professional, friendly, and supportive with a smile. Thanks Jiffy Lube!

I always changed my own oil growing up. It was easy, messy but easy. I'm on the road. No place to change oil without making a mess. Jiffy lube. Expensive! $100 to drain oil, change filter, refill (oil itself not in this price) and check a few other items like air filter, bulbs, air cabin filter....this is where I felt wronged. Guy comes in with cabin filter, clearly dirty, leaves, pine needles, cloudy appearance, yeah dirty for sure. "Wanna replace that?" He asked. "How much?" I ask. "$52".... Yikes I think, no thanks, I will change that. "I'm already here" implies the attendant. Yes I get that, but it's OK, I have more time than that kind of cash for just a simple cabin air filter that I know I can run under the tap with a little soap and a house paint brush and have a newish filter to catch debris from getting into my vents. It's not a HEPA filter. Ok, they don't replace it, no problem. All good, on my way, long drive from LV to SF, glad to have fresh oil change. Write a good review.

They have always done a great job. Been coming here 20+ years. All the places they have are very good. Been to all most recently in Fitchburg.. Great work.. Will be back. Always have items in stock. Friendly and welcoming atmosphere.

I went to Jiffy Lube frantic because I needed an inspection and my car just had failed for breaks at Pep Boys. Pep boys wanted $1900 to do full break job. Jiffy lube calmed me down and took me through what I needed done, breaks wise, to pass inspection. They saved me 900 dollars on the same job and got me my inspection sticker in and hour and a half. Brian the technician took me through everything that was done and made me feel comfortable and confident. I'm so grateful for the job they did and money they saved me. Thank you guys.

I have had a horrible experience. They took on a job they couldn't handle. I have been back there three times to get it fixed, but they can't and won't fix it. I took it there on December 4th. And on April 10th my car is still leaking oil. I refuse to go back and have them look at it again. That's all they did, looked at it. Never will they touch my car again. I'm going to Honda because they screwed it up so bad, who knows what's wrong with it. The Jiffy Lube customer service is worthless and the owner of the Delray Beach store never contacted me. Disappointed, and PISSED.

Jiffy Lube in Angola Indiana has restored my faith in humanity. The people who work there are awesome. They truly are and I mean that from the bottom of my heart. I had a teeny tiny little problem and they fixed it for me. I am more thankful than they could ever know and to repay what they have done for me I am going to take them up a truly good lunch for the whole bunch. Signed Carol Jean ** Angola Indiana.

Do NOT go to the Jiffy Lube on San Martin Dr. in Waterloo, Iowa. We have had multiple issues with this particular location. The last time they changed my daughter’s oil, her car leaked all over our garage floor. They blamed it on a faulty part, however, she was friends with someone who worked there that said it was their fault that it happened. Consequently, I had oil all over my garage floor. Got that issue fixed, but then next time she tried to get her oil changed, she went elsewhere and they could not get the cap off the filter because it had been tightened too much.

Fast and friendly service, always keeps the customer informed of what they are doing, gives good recommendations on products and services. Well-knowledgeable on products they sell. The workers are very friendly.

This is my 2nd time getting an oil change at Jiffy Lube in Largo Florida. After asking the price on both occasions the final bill was $50 more than what they said. I will not be going back. There is no way an oil change should cost $150 full synthetic or not.

First time visiting the Jiffy Lube on Black Horse Pike in Egg Harbor Twp., NJ there for an oil change only, I have a VW Jetta and VW can only have synthetic oil, my last oil change at 3,000 miles cost $63 plus tax. This JL charged me $114 plus tax- total $137. I was stunned. Told me I need some other work done that would cost over $400. I of course declined. After 3,000 miles that oil change cost more than double this time. I did not get my last oil change at JL but I certainly will never get another one at JL …Never Again… One and Done!

I follow a cajun food truck, 'The Bayou,' on Facebook, and have been wanting to try them for a while. When I saw they were having an event at this location, and sales on their services, I thought it was about time for an oil change anyways, and I could kill two birds with one stone! I was not prepared for the incredibly unprofessional experience that followed. I went in after work for an oil change, and after they had my vehicle for about 30 minutes a gentleman came out with a sheet of paper, showing their diagnosis of my vehicle. Before going over that he let me know that I was at 77000 Km and that the mechanic could not find out how to change it to miles and did not know if I wanted it changed. I thought it strange, seeing that I'd known that it was in Km and I did not want it changed, but wanting to be courteous, I simply waved my hand and said that's fine.

Jiffy Lube. 860 E Irlo Bronson Memorial Hwy, St Cloud, FL 34769. I called this Jiffy Lube for an estimate to replace my Alternator. I gave him the Year, Make, Model, Submodel, and motor info. He told the cost if the Alternator plus 1.2 hours of labor would be $573.48 but cost of labor alone would be $152.61 including taxes. He advised he could not warranty the Alternator, but my cost would be for the 1.2 hours of labor. When I arrived with my Alternator I purchased, the guy told me the work order would be written up once the mechanic had scanned my car. After awhile, he returned with printed work order for 3.5 hours labor. WHAT?

I went to get my oil changed at the Warner Robins, GA location and was told my oil change would be around $51. While changing the oil I was asked if I wanted my antifreeze topped off or a bill change, to which I declined both. Now, one week later, my car engine is knocking, the oil is dark and very thin (car has been driven only 22 miles). I referred to my invoice and realized I was charged $33 for the lights that were "ok" to start with according to the checklist on the invoice.

This was my second time at Jiffy Lube with my lovely Acura RSX. I got my oil changed and filter changed trying to get ready for a car festival and they messed up the engine. I know this because the oil light went on when I was driving on the 71 Freeway. I was confused. Only 2 weeks passed since I did it and I don’t push my car. It’s a show car. And then the car just started shutting down and I was lucky enough to pull over in a dirt area and all the oil leaks within minutes and loud clacking noise happens when engine runs.

Well, I will say that the employees over at Store #1202 on Stirling Rd. gave me the best service that I have ever had, From Mgr. **, including **, they performed professionally and efficiently. So if there is a 6-star rating, then they deserve it, hands down.

Will not honor a refund any compensation for a 3 year battery that's 1 1/2 years old. This is the 2nd time within the 1 1/2 that their batteries went out on me. Was strayed last night battery would not charge, had to purchase new one at Walmart

Never had a business help quite like they have. Job was done same day. District manager/ Donovan made a trip to me for a concern with something. I am so confident in them and the job well done. I’ll recommend to ALL.

My daughter went to get a routine oil change on 38th Street, I told her don't go to this location because they previously messed up my mother car. She went anyway, got a oil change and later that night oil light came on. The next day she was driving and it began to knock, ended up having it towed to get it looked at. They said the oil was black and it was barely any oil in there. Didn't have problems before the oil change now her car jacked up. They need to shut this location down, clearly they not properly trained. Reached out to customer service and they really were not of any assistance. Will never go to any Jiffy Lube and will make sure I let everyone I come in contact with that is trash

Management is awesome, I had an issue and they resolved it so quickly. I totally understand mistakes happen so I will definitely be back to this location.

The other evening, I stopped at Port Townsend’s Jiffy Lube and asked for a price and availability for an oil and filter change on my MB motorhome. I was told the price and that the synthetic oil and the filter are always in stock. Two days later I came in with the motorhome and after checking the details of my vehicle I was asked “What oil do you want” and I responded, “that I needed synthetic oil”. I was told “We don’t have any synthetic oil” and he just walked away. I called after him and asked “When will you have it in” and the response was, “I have no idea” and he continued to walk away but he did turn and say “You can bring your own oil”.

I came in to get my oil change around 1pm on 7/21/23. The temperature outside was 111. They pulled me in the bay, turned off my vehicle with no A/C or any air blowing in the garage. They made us stay in our vehicle, never ask or offered water to us the customers. It felt like hours. I was passing out and in. I checked the temperature it was reading about 119 .I will never go to this Jiffy Lube again. They don't care about their customers.... E. Tropicana Ave, Las Vegas, NV 89121. Store number 2030.

Just had a horrible experience at Jiffy Lube Sault Ste Marie, I'll never go there again. I went to get an oil change and I got the semi synthetic for $89.99, which with tax comes out to $101.68 or close to. So when the guy comes over with the bill and asks cash or debit, I think nothing of it and say debit, he brings the machine over, so I tap my card and away we go...with not much thought. As I get further away I'm like, I should check that receipt, as I do, I see a charge for $127. I look over my receipt and there is a charge for a "special filter" of $15. So of course I call and inquire about it, and he says..."Oh, yes. That's because we had to use a special oil filter for your make of SUV." And I say, "What a Hyundai?" He states, "Yes, all Hyundai and Kia's we are using OEM filters and have to recoup the cost to us." So, I say, "Don't you think this is something you guys should be asking and/or telling the customer beforehand."

Pay Jiffy Lube $114.00 for an Oil Change, Drive 1500 miles and your engine seizes up and they tell you they did everything by the book. There were no leaks noted when I got my Oil Change, but after driving 1500 miles there is oil all over my Undercarriage. How did the Oil Came out. No one knows, Jiffy Lube did everything correctly. When notified of the problem, they send some out to take the oil filter off my car. Why? I was told they have 30 days to settle the dispute, it has been 45 days, and no one From Corporate Jiffy Lube, station where the oil change was done, the insurance company will return phone calls. The life span for synthetic Oil is about 5000 miles, I drove 1500 miles, and I caused the problem. Do your HOMEWORK, do not use Jiffy Lube, unless you want to buy a new engine. They have a lot of BBB complaints, and do the same with all of them NOTHING. The customer is at Fault.

I needed a oil chage today so I searched an oil change place that might be open today Saturday, I only had today to get it done. I was leaving town again early on Monday for work out of town. Jiffy Lube website as well as the phone message stated that no appointment needed and it is first come first serve. I went to the Spanish Fork Jiffy Lube and pulled in line right behind a F150 that had just pulled in to the only bay that was open. The manager came out directly and took my information and told me it would be a 45 minute wait and then 15 minutes for the service. I felt that was fair. Until after sitting in the waiting room for 1 hour and then to get up and look out to see where my truck was and they had moved it and placed two vehicles in front of my truck without an explanation. I consider myself a patient person, I decided to just walk out and leave.

I went to Jiffy Lube for a state inspection and ended up spending $1200 on services I am not sure I needed even though they showed me the “problem“. First they changed my rotors and I returned after 1/2 mile complaining of vibration. They told me the rear calipers needed to be Changed. I returned again after 1/2 mile. Same issue. It was close to closing time and I think they met their quota so he said he would check my tire pressure. They were at 50-76 and should be 32! I think they inflated my tires so I would come back and get more services and forgot to deflate them after the calipers. Never again!

I went to Jiffy Lube at 8680 Washington Blvd Jessup, MD 20794 on March 29th 2013 for an oil change, tech sold me a air filter and said I needed a filter replacement, and I said okay. A month later my check engine light came on and there was a sound like the ball when you shake a paint can. Took my car to the dealer and was told no filter had been installed and an unhealthy mixture of fuel and oxygen had enter the engine. The repair cost over $1,300 to clean and flush the engine. When I showed the invoice to the mgr, he said they would not reimburse me the repair cost, even though the dealership wrote on the invoice why they had to clean, replace and flush the engine parts. ***Jiffy Lube just do the right thing and reimburse me*** I wouldn't have this issue if your shop had did what they said. It has a been 3 months talking to the Regional manager with no success. I will continue to post updates until this is resolved.

Needed an oil change and this was convenient. I was greeted and was given options for the oil to use. (One, a synthetic blend that my vehicle does not use.) The employees were friendly. I checked their app for coupons and found a $10 off and showed it to them. They happily took it. I paid and was sent on my way. Leaving from a different direction than arriving, I saw a sign, in front of the building, $25 off the same service. so, I made a U-turn. I was greeted by a different employee and asked to speak with the original. He could not be found. So, I explained the situation. I was told, not asked to go to the waiting room, where he would get with me when he can. After a five-minute wait, I was refunded $15 and dismissed without an apology, explanation and even have a good day. While leaving I spotted the original employee, talking and laughing, in the middle of the shop with others.

My daughter went to Jiffy Lube on 8295 Biscayne Blvd Atlantic Enterprises in Miami. This place ripped my 22 year old daughter off. She went in for a basic oil change. They told her it was going to $135 for her Jeep Wrangler and they charged her $200. They charged her for engine cleaning and an oil system cleaning. She explained she never asked for this service and they did not care and they made her pay. They took advantage of a young girl. People that work here are the reasons why the consumers do not trust mechanics. ** the zone manager of this Jiffy Lube and ** the manager is a scam artist and stole money from my daughter. ** the zone manager refused to talk to my daughter! Completely unprofessional!

Starting with the positive here: Had an oil changed at the Jiffy Lube location at 8120 Louisiana Blvd NE, Albuquerque this week. I didn't have to wait. The staff acted professionally and was friendly. The place was clean. Now for the bad: They tried to tell me I needed my tires rotated when I just had brand new tires put on (they were obviously still very new - easy to see). They told me I needed new license plate lights which I approved; however, they broke one of the light holders when installing the new lightbulbs but didn't say anything. I noticed once I got home. I had just cleaned the truck and knew this light holder wasn't broken when I went to Jiffy Lube. I called them and they never called back. Very dishonest people. Now I have to get a new lightbulb holder at my expense because of their bad workmanship.

I took my car to Jiffy Lube on 11/27/2022 at 8351 W North Ave, Melrose Park, IL 60160 to mount and balance my front new tires. They damaged my rims with deep scratches and no one is taking responsibility.

The general manager Ray took such good care of my inspection. He even refused my money as a way to say thank you for being a teacher. I will be bringing my business to him from now on! What a blessing.

The price was reasonable. The behavior of the staff was excellent. The repair was quick. I recommend this location in Vista, zip code 92084, to people who need to feel safe that they are leaving their car in good hands and receive it in good shape after service.

My wife took our car in for an oil change and the Jiffy Lube associate charged my wife for an oil change but never actually did an oil change, 1 week later our car broke down due to no oil. On another incident, I took my car in to a completely different jiffy lube for an oil change and I specifically reminded them to check and fill all fluids including transmission fluid, 3 weeks later my car breaks down due to no transmission fluid.

29 2022 visited Jiffy Lube 1600 Juan Tabo. I'm a long time customer. Everything was normal. Was shown an air filter they said was mine and I replaced it. I think at least I paid for one. Also needed a top off on my antifreeze they said and I approved. I now should have checked. 27 hours without driving my jeep it overheated. I went back to jiffy lube and they acknowledge that they did not check nor top off. My trust was broke. I have scheduled my dealership to check all the work jiffy lube said they did. ** was in the assigned dishonest employee and vi recently promoted to asst. Manager. Beware of store 1399 and all jiffy lube now. You cannot trust them.

If I could give zero stars I would. Every single time I have North Ogden Jiffy Lube change my oil they have NEVER reinstalled my splash guard on my Chrysler 300 with all the screws, whereas there are only 4 screws. Then I have to order new fasteners that are $10.00 a piece, jack my car up and install the screws myself. One time they just left the splash guard hanging down and it ripped off my car on the first bump in the road, I ordered a new splash guard and installed it. Each time I go back I bring this complaint to their attention. They assure me that they will reinstall my splash guard with all the screws, yet they NEVER do.

If you ever need an oil change, please go to Jiffy Lube 5917 Silver Hill Road District Heights MD, 20747 do not be fooled by the location. The employees were very professional and the Manager Mr. **, went up and beyond. They answered all my questions, paid attention to the little details, and it was all done with smile. They really made my day!

Jiffy Lube is saying I'm responsible for my engine having less than 1 qt of oil 400 miles after my oil change, but confirmed there was no leak.... Dipstick was dry.... Now they are refusing to pay for repair costs to my engine and I am out of a vehicle....

Today I went to the service center located at 8215 W. Flagler Street, Miami, FL 33144, Store #1334, to service my car that needed an oil change and tire rotation. The technicians offered me to change my engine air filter as well as the A/C filter that I knew was full of my dog's hairs. They instructed me to use two coupons (promo codes: MY97B2 and XDSMZ2) to lower my costs (which were very high because they charge me $104.99 for 5.5 quarts of fully synthetic oil SAE5W-30 priced no higher than $25 in any store) and I did use them. One coupon was 10% off the whole service and the other one, $15 discount.

Went to Jiffy Lube then oil changed and Norwell Massachusetts I believe the Store number 343. They told me how much it would be before I started which is totally fine. Had no problem whatsoever. Some reason the mirror and decided that I couldn’t wait to check in the waiting room where I was on the counter that was there. I had to go sit in the car to write out a check at the writing out the check he wanted my license number and he wanted license then he wanted my phone number which I provided. I hand him a check and he refused to take the check stating that the bank would not take the check. I stated it is very difficult. I didn’t know they’d be this much of a problem. I asked him it would be easier for him just to give me back my oil when I leave and go somewhere else. He said he couldn’t do that.

The easiest and most efficient way to keep your vehicle in top condition is to ensure you perform regular maintenance and Jiffy Lube is the place to go. Highest level of service from start to finish! The moment you pull up to the garage bay door a service technician will greet you at your car. After inquiring about your needs they quickly pull your vehicle into the garage and begin their inspection. Then they meet you at their counter to review their finding and provide you with several options according to the manufacturer’s recommended maintenance schedule. Whether you simply need an oil change, new filters, brakes, or even a tire rotation they complete their duties and have you driving back down the road again confident in the quality of the work they performed along with the knowledge of what and when service will be needed next.

On 10/30/21 I received an oil change and tire rotation from the Capital Blvd location in Raleigh, NC zip code 27615. After paying for and leaving the store I noticed while driving that something was right with my front end. I immediately pulled over to inspect my car (2006 Scion tC). I didn't visually see anything wrong. So I pulled off again in traffic (Capital Blvd) to go home. I live less than 10 minutes from the store (6304 Capital Blvd Raleigh, NC 27615). I stopped at the stop light to turn on to Gresham Lake Rd. As I began to turn I felt a sharp shift in my front end. I then pulled over to a service road got out and discovered that my driver side front wheel wasn't tightened properly so I got my tire iron out to tighten the bolts up (5 lug pattern) on both sides.

They are criminal. I have brand new tires and get regular services. I needed a quick oil change. Oil life was low and didn’t have time for dealership. Traveling to see sick mom. They don’t care. 104 for simple oil change. Should be shut down.

Terrible service and vibes at this location! I switch to Jiffy Lube becuse of their free top off and oil check deal because I drive my car a lot for gig jobs so need to change my oils a lot but the manager at this site seem to have singled me out becuse I was coming there a lot in between my oil changes for the free top off and I guess he didn’t like me coming there so much and made his staff ignore me when I pulled up to the point where I noticed that they didn’t come to my car and just letting propel who came after me get serviced which made me feel really unwanted as a customer!

Very nice people. Very helpful. Don’t know what I'd have done without them. Great service. Thanks for all the help. The car wouldn’t have gotten us anywhere without their help. Not to mention working on Black Friday and very speedy service.

THEY ARE TRYING TO ROB YOU OF YOUR HARD EARNED MONEY!! DO NOT GO TO JIFFYLUBE. I brought in my brand new 2020 Honda Civic for a simple oil change. I never had any issues on the vehicle and its was only around 15K miles when I brought it in, drove great. 3 months after the oil change the engine blows. I am not a car guy so I send it to Honda, where it is still under warranty. Honda let me know that whoever did the oil change left my oil drain plug loose and it fell off while I was driving, thus blowing the engine.

Every once in a while we hear a news story about a popular well-known business exploiting their customers. We are told to beware of the auto mechanic because he or she may try to charge for repairs that are unnecessary. I know I sound cynical but it is not my intention. I have been that consumer that has fallen victim to a dishonest business practitioner of a well-known franchise in the past, but that's not why I am writing here today. I want as many people possible to know that the manager of the Jiffy Lube on NE 82nd (JL going forward), JJ ** and her subordinates are like finding a diamond in the rough.

Took our fleet vehicle (F-250) in for a diesel oil change and while was there they went ahead and suggested an engine air filter replacement as well which is fine except they charged $86.99 which is unbelievable and the air filter was changed only 10k miles previously so it seems like they were just trying to rack up a bill instead of replacing needs. Valvoline and Pep Boys right down the road from location both quoted over $40 difference in price for same filter. Needless to say we have learned our lesson and I will make sure to discontinue business immediately. Unacceptable.

Sometimes I don't feel like I'm getting the oil that they state I'm getting and paying for, I don't notice a difference in the alignment etc. I also think that the waiting areas could be better. They are small and not exactly comfortable. I would hope in the future they can provide an app that shows what they did so we can create a regularly scheduled maintenance and I can gauge the service levels and feel better about it and return.

They did not properly reinstall a pan on the bottom of my car. It was dragging all the way home. I had to wire it back up and drive back to Longmont. It cost me an hour on the road but they were not interested in compensating for the gas or offering me a future discount. When I said I would not be returning they cheerfully replied that that was 'My decision'. And I replied that they made a decision not to offer me anything for my lost time and money for gas.

The manager actually came out to check my car, and was very personable. He explained the procedures necessary and with 2 scenarios even! I would steer others to this helpful shop! They always put the customer's needs first!

Bottomline: Do NOT jeopardize your car maintenance by getting service with Jiffy Lube! If reliability of service and risk of damage after service are not your top priority, at least DO NOT get the service done in store #01051 (2310 SW Archer Road, Gainesville, FL 32608). 
Longer version: I had a three day trip to Orlando and Miami, followed by the International flight of my family. We had prepared for the trip.

The minute I pulled in, the workers were so friendly and helpful! They were also super efficient and quick and educational on which oil is best for my car that will last the longest. Will definitely be coming again.

Took my Subaru in for a differential grease drain and refill. They did not put grease in the differentials and my car broke down 2 days later with a destroyed transmission. I had to have a rebuilt trans. installed at a cost of $8400.00. DO NOT GO TO Jiffy Lube, you will be sorry!

I was noticing that my Toyota Aqua was quite jamming when I push the throttle to maximum. The acceleration wasn't efficient as it used to be. I contacted Jiffy Lube's customer support team member to get an advice and he simply asked me to change the engine oil. Jiffy Lube's team came to my house to change the oil and honestly I really feel my car to be as efficient as it was earlier. Thanks to Jiffy Lube for their cooperation and quality service. Moreover, No just this but also I got $5 off discount code for my oil change from **.

On 3/20/21 I took my vehicle to Jiffy Lube location #917 in Deer Park, NY for a simple oil change, the following day I discovered that my lower engine cover was not secured correctly resulting in it being torn off.

I went in and got a oil change in my 2007 Jeep Commander. 2 days later my check engine light came on so I took it to the shop coming back with a code that's saying wrong oil. So I took it back and let them know. The manager kept saying that's not possible.. So I went back and forth and asked for mine managers number. He then agreed change it out... Long story short 2 weeks after this my engine blows. I opened my hood & the cap where you put the oil in and it was up in smoke. Please give me feedback on what I should do the didi take my car to open the motor and start the investigation the district manager called and saying if it comes back not their fault. I have to pay for the diagnosing it. Has anyone been through this...

My back was against the wall! I made my daughter a promise to get her car oil changed BUT misunderstood the date. She took time off to wait for me but after three garages I could not get my car in. I went to Jiffy Lube, Whitby as my last resort. Assistant Manager Mark came out and said they only take appointments (COVID) but "I will not turn you away!" He made arrangements with his staff and half an hour later I was on the road with fresh oil and thorough check of my vehicle. Since then I have taken my vehicles to JL three times. I can't believe the competent staff who seem very happy. This reflects on the management to whom my appreciation will never stop. Thank you Whitby Jiffy Lube!

I would like to know how a $69 Oil Change with a $15.00 credit ends up being $83.26 and you are not told the total until the work is complete. This is a total scam. You can go down the street and get the same oil change for 1/2 the price but, you wouldn't know that until you get the bill. The customer service was excellent.

I went to Jiffy Lube in Arnold, MO. I had gone for my oil change but while I was there I decided to get my tires rotated. This was in February. Beginning of April I was driving my husband to his dr appt 45 min away on a busy highway and noticed a rattle. It got worse on the way home so I dropped my car off to have it checked near where we live and it ended up being two of my tires were loose. They didn’t tighten the lug nuts enough and the guy said we were lucky because the front driver side was close to coming off. I have contacted jiffy lube's corporate office a couple of weeks ago and of course heard nothing back. I will be again. I want my money back. That could have killed us and other people on the highway!

I have had numerous oil changes done by Jiffy Lube in Hagerstown, Maryland, never a problem. About six or seven months ago I had this same Jiffy Lube replace the front rotors and brake pads on the front of my 2011 Chrysler 200. Approximately two month ago my car developed a hard shimmy when applying the brakes at highway speeds. The shimmy had gotten so bad that it became hard to hang onto the steering wheel when braking. I went back into the Hagerstown Jiffy Lube today for an oil change and to question the brake issue. All they could and would say is “unfortunately, brake rotors tend to heat up and warp.” I advised them that their assertion is especially true when they supply customer with inferior quality rotors that lack the proper thickness to handle even normal heat buildup. They never expressed any indication of a warranty on the parts, nor an apology for the problem.

Jakob D and the other staff were nice, fast, and caring about my car. The Jiffy Lube on Bakerview in Bellingham WA is amazing and I love to take my car there. Thank you for always greeting me and making me feel important as a customer.

My wife took her daycare van to yet a tune up and was charged over $800 saying the spark plug were $26 each from Autozone and when I called autozone the original spark plug price were between $5 and $9. We will never go there again and I will make sure to tell the people I know that they take advantage of women.

I was in and out. They have an amazing staff and great customer service. I never go anywhere else! It is a great atmosphere even in the rain??? They also were very informative on the details of my car.

I was going to go to my usual oil change place, but nobody was there, so I went to the new oil change place, Jiffy Lube in Manitowoc, WI. The first thing I noticed was how clean the oil change bays were. Next I noticed how friendly everyone is there. This is a full-service oil change station, and I highly recommend it to anyone. Everyone is competent, and I liked how they communicated with each other while the oil was being changed. Safety first! I have found a new place, and I will be going there from now on! Excellent customer service is obviously one of their priorities, which is something I greatly appreciate.

I usually go to Midas for servicing my car but today they didn’t have availability. So, I went to my nearest Jiffy Lube. I was impressed at the attention to customer service everyone in the shop had. I felt special. First time and the team made a great impression on me with recommendations, service, and quality of work. Definitely going here from now on.

On January 9, 2021, I opted to get my oil change and decided to go to Jiffy Lube for service. Two weeks later my vehicle could barely reach 50 MPH. I went back to Jiffy Lube and was somewhat attacked by the staff. They claim no Manager was on duty at the time to speak with. They Literally accused me of lying saying I chose the cheapest oil. I had to pay for a flush and a new oil change that corrected the problem. Never again would I go to a Jiffy Lube again. Three staff members literally attacked me accusing me of lying. I don't know if this is a way of making money or not, but it causes me some money in the end. Blue, one of the employees was there on both occasions. He was the one that told me I would receive my receipt by Email. Still waiting on it. I made sure I got a receipt this time before I left this time.

Quick drive and is always willing to help out. They make sure the job is done and is done right. The Jiffy Lube on Baymeadows is the only one that I come to. No matter what side of town I live on I will always come to this place. Ken is the nicest person and Aaron always has a smiling face.

My experience was excellent and Aaron was one of the best technicians I’ve had to deal with. I highly recommend him to anybody. Great customer service and easy to talk to you and knows what he’s doing. And I think he deserves a big raise. He needs to make at least 20 an hour.

My wife went to the Coventry RI location for an oil change. She called me to let me know she would be a few minutes late, The attendant asked her what she wanted and she told him "an oil change". She said synthetic and then changed her mind and asked for a regular oil change. The attendant was very rude and told her he refused to do a regular oil change, Now I would think that a regular oil change is better than none at all, but he turned her away. Is Jiffy Lube now using bait and switch tactics? Do they refuse to do an oil change unless it is the more expensive synthetic? Sounds to me like the person who is refusing to do an oil change doesn't feel like working today. It is, after all the 1st Wed in January 2021. Great business practice Jiffy Lube! I will be sure to let my friends know how concerned your employees are about performing regular maintenance on a car.

I came in to get an oil change and have my brakes checked. They informed me why my brakes were squeaking and offered me a good price. I definitely recommend Jiffy Lube to any one reading this. It also helps that it’s located right next to a restaurants and donut shop.

Oil change, filter and tire rotation done for Chevrolet blazer RS2019, after finishing the job I paid $145, then I went home and got the check engine light on, the second day I took the car to my dealer because he is 60 miles away and they checked it and said evaporative system fail, thank god the car is still under warranty and got it free. Jiffy Lube Winchester, VA would never recommend, will never visit them again. Unprofessional, No knowledge of new cars.

I was in and out in 15 minutes after having them complete a lot of things for me for my registration. They also have coupons that really help with the costs compared to other shops. I was very satisfied and pleased at the service. :)

DO NOT USE THEM!!! Jiffy Lube doesn't protect their customer's private info!! They gave out our info to some random customer without verifying who he was. They gave our name, number, and address to some crazy guy who started to threaten and harass us after Jiffy Lube added this guy's vehicle to our vehicle history list by mistake. When we called Jiffy Lube, they shrugged it off as no big deal. Now, some psycho has our address and I have kids at home that he could hurt. Jiffy Lube will not accept responsibility for giving it out either. Their customers' safety doesn't seem to matter. Will never use them again!!

When I drove up, I specifically asked if a lube was included. When I got home, I looked under the truck and saw that the lube was not done. I returned to the shop and they claimed all their lube guns were broken. COME BACK IN TWO WEEKS! Half a job at full price.

Recently got my oil changed at Jiffy Lube #3306 2436 E Bakerview Rd, Bellingham, WA 98226. A few days after my service I got a call from my work telling me my car was leaking too much oil and to please remove it from the parking lot. Got home with the car and found that after it was warmed up the oil was a pretty constant drip from around the drain plug. Finally got the car jacked up high enough to crawl under it and found that the oil pan drain plug had not seated and the Technician wrote GAY on the the oil pan. Submitted a complaint and was told they could credit my oil change and that was all they would do. Don't use Jiffy Lube. They don't care about anything but your money.

Simple oil change. I .5 hrs later when I left my car was stalling. It died. Smoke coming out and oil light came on??? The kid gave me a mechanic's number? No. They need to fix it, reimburse, and fire kid!! I can't drive for work tonight. Wth.

Sharing my experience with Jiffy Lube 3090. I brought my 2016 Volkswagen Tiguan in for a simple oil change. The car wasn't drivable after the worker changed the engine oil. I could hear the gear sliding against each other, and the RED warning of "oil pressure low" was on the whole time. Therefore, I brought my car back again, and your worker tried to re-fill the oil again. However, that doesn't solve the problem at all. Then, your worker told me it's the engine problem and blah blah blah because the oil wasn't going to the engine which caused the RED warning. I explained to him that I could drive the car just fine before I even brought the car in, and the oil pressure warning has NEVER popped up before. The worker here insisted that had nothing to do with them and rushed me out.

My son took in a 10 year old car with a lot of miles for an oil change. They pushed the most expensive synthetic oil, and charged him $92 for the oil and managed to push up the bill for unneeded things like tire rotation and the cabin air filter for a total of $162. They were just exploited a kid's inexperience with shade-y garages. Now to make it worse, they put in a claim to my insurance company for a windscreen repair that we did not request, need or approve. It is not on the receipt, but now I have to deal with the insurance company to deny a false claim. The rep at my insurance company said Jiffy Lube does this a lot. I'd recommend avoiding Jiffy Lube altogether, or only go with skepticism and an eagle eye to make sure you are overcharged.

I Patronize this business always and for the first time I witnessed an incomplete inspection of the vehicle and received paperwork or receipt stating inspection satisfactory. I bring my service truck here and my personnel vehicles. Not sure anymore.

Went to get my oil change and car fix. Told them the problem is the car pushing forward when not moving. They said it was the control arms problem. Got it fixed with the control arm, serpent belt, alignment, oil change, labor and taxes added up to $1200. The next day I'm still driving with the same problem and I noticed the oil was empty in my engine, they didn't fill oil or even change it. I was very unsatisfied and I would never in my life go to this place again and would not recommend anyone I know go there.

I went to this location to get an oil change. A young man (Hispanic between 5-6 ft) took my car in. In about 5 minutes him and Linda came to me and stated they couldn't service my vehicle because the plug was stripped. Linda told me to take it back to the Jiffy Lube that last serviced my vehicle. I had to drive from Elmhurst to Chicago, 1230 S. Western Store #3017. I explained to the manager what was said to me. The tech went down and had the plug off in less than a minute. He said it wasn't stripped and I need to report whoever told me it was. I called Store #191 and spoke to Linda and she then allowed me to speak to Zulma. I explained to Zulma what happened, and she was very concerned and upset that I had received such service. I don’t know if the gentleman didn’t want to service my vehicle or he was in a hurry. I have used Jiffy Lube for many years never had this problem.

Visited store #839 in Chicago on Lincoln Ave (northside). The store manage approached me and explained the timing belt on my 2016 Honda Odyssey van needed its timing belt replaced per the service manual recommendations. I told him no thank you and he glared at me. I went online and found that Honda's recommendation begins at 60,000 miles. My van has just over 40,000 miles. I leave this as an example to customers to beware service at this Jiffy Lube store.

Here is my story - you be the judge about whether or not this store is to be trusted. I called beforehand for a price on an oil change and gave the man my car's year, make and model. He quoted $39. I drove there and when I asked beforehand, I was quoted $91. I was flabbergasted. I explained that I had called ahead of time and gave the man all my details and got that $39 quote. This guy's amazing reply was, "Well, we always quote that price no matter what. Then, when you come in, we give you a price based on looking at your car. Your model takes synthetic." I explained that I had given the man my car's details on the phone. Why didn't he quote the right price based on that? Again, the man repeated that this is the price they always quote over the phone.

Horrible experience at the location in the NE just off of Country Hills in Calgary, AB. My wife went in for a $40 oil change, and she left there paying over $160! Up selling and pressuring customers is apparently their specialty. I am a loyal customer who serviced with them prior, but will look elsewhere. Their pitch was they couldn't use conventional oil, only fully synthetic. Not only that, an oil flush was mandatory. I believe in both services, and if explained(not pressured) I would gladly accept or decline. With so many options out there for Service, save yourselves the time and look for a place where you'll be treated with honesty.

Went to Jiffy Lube on Ogden ave is Westmont, Il. and I will NEVER go to another Jiffy Lube again. I was charged $106.83 for 5 quarts of oil and a filter, nothing else. I had a $10 online coupon but they said they could not apply it because the internet was down, but it was working to charge my debit card. No windows were cleaned, and only the tires on the drivers side got checked for air pressure, oil was spilled on my engine but not wiped off, just all around sloppy work for an outrageous price. The technicians were all wearing masks, which was appropriate because I feel I got robbed. My local Chevy dealer does an oil and filter change, vehicle inspection, and tire rotation for $60, thought Jiffy lube would be cheaper for just an oil change, but I was wrong, won't make that mistake ever again.

I went in last week for a regular oil change. It was my first time going to the Long Beach location. The guys seemed nice enough; however they did not put filter on right and it ended up cause serious damage to my car. A total of $465.83. I took it back into a jiffylube in AZ first and they told me my entire engine was blow and it would cost 4,200.00 to replace engine. Good thing I have a trustworthy mechanic at home.

I requested and paid for an oil change, tire rotation, new air filter, and wipers + tune up for road trip. I was polite and everything seemed fine during my visit. However, they disconnected the grounding wire from my car's starter, stranding my family on the road the next day, which cost me hundreds of dollars between towing the car and troubleshooting to find the issue. There was no reason for this behavior and it put my family in danger and ruined our trip.

I was about 1000 miles overdue for an oil change and I did not want to deal with it so I took it into Jiffy Lube in Wheeling on Dundee Rd. I went in there and they put my car up right away and they tried to pull their usual tactics of trying to get you to spend way more than you need to. They told me my coolant was low and it was only an extra $6 to top off. The most costly $6 I have ever spent because my perfect air conditioner was messed with and now, after refilling the coolant, cold air does not come out. I called to speak with the manager who I saw while I was there and the "Assistant Manager" claims they have no manager. How can you be an Assistant Manager if there isn't even a manager! Lies on lies and all he said to me was bring it in I'll look at it for you even though I told him multiple times I will never be coming back. What a terrible business, they should be shut down. I did not realize this was there business plan until I googled them after they broke my AC. NEVER EVER GO TO JIFFY LUBE!!!!

I never paid $100 for an oil change before ever, and they never told me that it’s gonna cost me that much, until after they swiped my credit card. And they refused to refund me $34.99. They have the highest oil change cost nationwide. Is it made of gold or what? Not recommended at all.

On April 10, 2020, I drove in to get an oil change. I requested full synthetic oil change, air filter and top off washer fluid. The total cost was $94.20. The service was fast, since there were 3 employees and no other cars were there to be serviced. The invoice showing itemized work shows that I declined window washing and vacuuming floors. They did not ask if I wanted it done, they just put down Customer ''DECLINED". I believe this was a dishonest thing to do. They should have offered the complimentary services. And should not have reported on their invoice that I "declined".

Went to Jiffy Lube in Murray, Utah and had my brakes checked. They checked them and of course they told me I was almost metal to metal and that the rotors were ruined. Needed to replace front and rear. At the tune of 925.00. Told them to put it back together. I had to get tires also so took it to the tire shop and asked them to check the brakes and they said they were great shape. Hmmm, that's odd. Jiffy lube #1025 Murray Utah said I needed to do.

I went for an Oil change yesterday, in first place it bothered them that I stood outside to watch what they do, so they closed the big rolling door, which is rude. Then they came up with a filter I have never seen in my car, they said they found it behind the glove box, they just ripped out my glove box without to ask permission, I did never give anyone permission to go through my glove box, most items I had in my glove box ended up under the passenger seat and they left it there, I need to check if something is missing, I don't trust people who do things to my property without to ask, they will never see me again, they are not professional,

Go to Jiffy Lube for an oil change if you want no oil in your car one week later. They stripped my oil plug and all my oil was drained within one week. They would not fix the problem stating one lame excuse after another. Never go to Jiffy Lube unless you want you engine to blow up.

I drove into the site and asked the employee how much for an oil change? He said $45. I asked about the high mileage one. He said $20 more. I was charged $69 for the high mileage change, they overfilled the oil pan, after advising fluids would be topped off - they weren't. I was told the high mileage oil change would last longer than a normal one. Finally the wrong mileage was entered for the next 3000 mile checkup. Also told I needed a radiator flush at a cost of $145+. My mechanic advised it was unnecessary.

At Jiffy Lube in Alhambra, CA, I was able to get my oil and filters changed right before our road trip. It was fast and easy. The price was fair. The employees were all friendly and helpful. They have a large waiting room with plenty of seating. There's a fast food restaurant next door, making the wait feel even shorter. I was in and out in about 45 minutes. That was with about 5 people ahead of me. My vehicle ran smoother for our outing.

The service was prompt with a general expected wait time of less than 45 minutes. The pricing was higher than expect - 30% above my general pricing totaling to $135. I decided to go forward with service due to impending inclement weather. Customer representatives explained all services, inquired about the need of any additional and were pleasant.

I needed my car inspected for Uber and I also needed an oil change, I was in and out in less than 30 minutes and all of my fluids and filters were filled and replaced, my windows were clean and my car was vacuumed, all the paperwork was ready and in place at check out. I needed my tires rotated but they could see there was a problem with my psi computer and wouldn’t touch the tires because it would void my warranty, they saved me a lot of money.

I purchased a Groupon to get an oil change on my 2017 Chevrolet Cruze. After refusing to pay more than the Groupon, they confirmed they would honor the coupon. Come to find out, they never changed the oil filter. The next time I changed the oil, I found it was the exact same oil filter I had accidentally marked prior to going to Jiffy Lube. Total scam. Very, very dissatisfied.

I went to this facility to get my oil changed. I ended up getting new filters also. I ended up with the oil filter being the wrong one. Furthermore, my engine seized up from the oil running out from the wrong filter being installed into my vehicle. Yes, it was a mistake but it cost me in the long run. They replaced my engine but, not my turbo in my vehicle that also runs off of the oil in the engine. So, a good price ended up costing me more. Not very responsible for actions that was caused by faulty service.

They are open today. Only place in town open. You stay in your vehicle while they performed the work. Friendly staff and great job. Were very thorough in inspection process and made sure I agreed with any products to be used on my vehicle.

Jiffy Lube at 5110 J F Kennedy Blvd in North Little Rock, AR. Just did an oil change for us on our Honda. They greeted us, quoted us a price, honored my coupon, held the door open for my wife and me to a clean waiting room. The bathroom was clean. Checked fluids and topped off. Aired up tires and vacuumed out our car. Each and every employee spoke to us, thanked us, held the door open for us both out of the waiting room and into our car. Maybe 10 minutes at the most. I was very impressed. It was the most pleasant and smooth oil change I have ever had in North America. I wish I had caught the manager’s name because he had his Guys on the ball. Attitude was perfect and extremely pleasant. Didn’t try to hard sell me anything I didn’t need. I complimented him on his team and he shook my hand and sincerely thanked me. We are in our 70’s and this was the best.

Always come here for my oil change. Great service, nice people. Great location, fast service. The employees are very nice, respectful. I never have to wait long for my service. I’ll come back again when it’s time.

Arrived at Jiffylube at 11503 104 ave in Edmonton Alberta. |I needed an oil top up before and major engine repair in a few weeks. |Service was immediate, friendly, and very professional. **, the manager, did the top up and told me there was no charge. |In and out in 5 minutes. Great service, great experience. Thank you.

Jiffy Lube customer service techs are always helpful and respectful. The atmosphere is professional and clean. This is the only oil change business I get service at because of the quality of care. I would highly recommend.

I just got my oil changed from Florence South Carolina and my siren was working before I got it changed! Now it’s not working at all! And they are way too expensive! They charge $110 for an oil change on a Ford F-150.

Been going here for a while only to have my cars (2 at the same time) messed up. Car 1 smeared windshield with some kind of a dirty rag, Left the plastic engine cover loose and didn't put the glove box stop back in on the right side. Car 2 when I opened the glove box all the items fell on the floor. The door was unsupported and the stops were laying in the glove box. None of the glove box parts were reinstalled after checking my cabin air filter and again a dirty smeared windshield. If you're not going to put it back right stop opening up these areas and if you can't clean the windshield please leave it alone.

I had an oil change at the Tacoma, Washington location store # 1175 on January 18th, 2020. Shortly after leaving, my car lost all power. The engine had seized. There was not a drop of oil on the dipstick. Car was towed per their request to nearest automotive repair shop. There was no oil filter present on my car. The engine was destroyed for a total cost of $4,006 to repair. Jiffy refused to pay for the repair of my destroyed vehicle. They only offered $1,200-$1,500. Jiffy provided a rental car for 1 month for a total of $3,800, $300 more would have repaired my car or to go towards purchasing a new vehicle. On February 27th, 2020 I was forced to return the rental leaving me without a vehicle. To this date, Jiffy Lube has yet to rectify this situation. Complaint filed with BBB, Attorney General.

California Jiffy Lube #1138. I've been using your service for years with multiple vehicles. My last service with vehicle listed I didn't check oil for about 2500 miles into oil service to discover vehicle was over a quart and 3/4 low. I was shocked see since this engine had not used and oil between oil changes in the past with only 58000 on a new engine. This current oil change after receiving vehicle back I popped the hood and check oil level before leaving to discover oil level on dip stick with about 3/4 low. I brought this to a tech's attention immediately and the first word out of his mouth was this was within my vehicle standard. What is this? I replied that, "No. I paid for an oil service and expected to leave with oil level full on dipstick". Still with some bantering back and forth tech pumped 1/2 quart in Jiffy Lube fill container and poured in which still didn't fill oil level to top of dipstick.

2/28/2020 Walnut Creek CA Jiffy Lube. Brought my vehicle for an oil change Sunday January 12th..I waited 1hr 40 minutes which caused an enormous backup as you can imagine. No explanation other than a slight problem with my oil filter size. Drove home. Next morning a puddle of oil in the driveway. 2 days later 2 puddles of oil in the driveway and it was tough to get my vehicle into drive. 3 days later now 3 puddles (I have photos) and my truck is now oddly not engaging immediately when put into gear...498 miles later I brought my vehicle back to jiffy lube as it runs but I just barely can get it into forward or reverse. The manager does not allow me to pull into a service bay and has a tech give me a little transmission fluid and sends me on my way EXCEPT I can hardly find a gear to get out of there. Once I do I immediately drive to a mechanic I have used before for help (something I should have done Jan 14th).

Today I went in for an oil change and Angel ** at store #2863 was who assisted me. I am impressed with the timelines and willingness to assist me in a time that money's tight. Angel went above and beyond to satisfy not only myself, but other customers as well. Angel appears to be an asset to your company and deserves to be recognized, thank you Angel!

I had to go back 3 times for brake repairs. ABS light remained on, even though they advised it would go out, after I drove around awhile. I was treated like I did not understand, and was anxious for no reason. Finally told they could not fix it, and was told to go to a non-Jiffy Lube shop who does ABS work, or to just drive around with the ABS light on.

I went to Jiffy Lube early in January when a coupon from Groupon for a oil change for $29. During the oil change I was told that I needed synthetic blend for an additional charge of $40. Also they showed me the cabin air filter which was covered with leaves and debris but I said I would change it myself. I also told them my tires needed checking because my tire light was on. When I was checking out they tried to charge me full price without taking in consideration my coupon. The whole time I was waiting, which was a long time because they were busy, the woman at the counter was complaining about something (the weather, the temperature at the counter and her coworkers (she even called one an idiot behind his back.) After I left I noticed my tire light was still on so I went to Discount Tire to have them aired up. When I replaced the cabin air filter it still had the same leaves and debris they had shown me. I will never go there again.

I can not speak well or recommend the service of Jiffy Lube. They give very bad service. I have had 3 bad experiences in them and the last one broke my screw on the oil filter which is costing me 1,350 dlr of repair and they are not responsible for the damages that make.

I brought my vehicle in for an oil change at Jiffy Lube in Easton, PA store number 643 on 1/4/2020. I understand the attempt to add items at an additional cost. Today they tried to also tell me that most of my parking lights were out. Front and back, along with my center rear brake lamp. I know that the only light out is the center rear brake light. I did not fall for all the other lights out. The car was just inspected a few weeks ago and when Jiffy Lube was checking the lights they never turned the lights on. You only had the daytime running lights on that only turn the headlights on with no other lights. If you are going to try and upcharge service make sure you really need to do the work. Most of all the upcharge services they try and push on you can be done for free at any auto part store when you purchase the part, lights, windshield wipers, topping of coolant, and air filters. Please don't fall for it. YOU MOST LIKELY DON'T NEED IT.

The morning of December 14th 2019 I elected to take my vehicle in for a simple Oil Change. As I sat in the waiting area I couldn't help but notice all the high pressure sale tactics of service recommendations by the staff at Jiffy Lube in Lake Worth Fl. The customer prior to me even expressed the discomfort of the experience. As it was time for my sales pitch of multiple recommendations of items that had to be repaired immediately, I adamantly declined. My vehicle was running perfect up to pulling into their shop. Immediately upon leaving I noticed my vehicle was starting to run rough. As the 24 hours went on my vehicle would barely stay on and started to "conch out" on me at the stop lights. I had to take my vehicle into a mechanic to be repaired.

On 6/29/2019 I went to the Jiffy Lube located at 4359 North University Drive Sunrise, Florida 33351. I just needed to have the following services provided - an oil change and new windshield wipers. When I got there It was extremely early. I was the first person there so I could be in and out. When they opened I was greeted by one of the Jiffy employees who presumed to ask me what services I needed. I simply told him that all I needed was my oil changed and new windshield wipers. He was very persistent in trying to sell other services like an oil system cleaner.

Today is November 29. I went into location 2590, Salem OR. I initially went in for the $24.99 but saw what was offered and upgraded. It was all explained to me what was available and I chose the Signature Service Synthetic. The guys there were professional and friendly. I enjoyed talking with them at a personal level. Ismael, Steven, David, Devin and Kyle were great to work with. They made the visit a great experience. I will definitely be back.

Nick, Bryan, and Mari all did a great job in helping me with an oil change. They were all very respectful and red that I got what I wanted. They greeted me as soon as I pulled up to park my car and worked fast.

I had already had a bad experience at this particular Jiffy Lube. Wrote on Google my review. The asst Mgr Calls me and says "come back in and I'll give a discount". Against my better judgement I went back anyway. I called ahead of time to speak to the manager on duty and he let me know that the manager that I had spoken to prior had been fired 3 weeks 2 weeks ago. He went on to say that he would take care of me when I got there. There were several things that needed to be notated for them to do that they did not do. They were going to not wipe down my windshield at all with wording on there. I show that to the store manager. He then told them to clean it off. Explain to me that they were from Miami and then at Miami they didn't do that.

My car is 2 years old. Went in for an oil change. My filters weren't properly put back in by the mechanics. I had to go back to Jiffy Lube 3 times ‪in one week‬ because my light kept coming on, and my car was jolting when I would accelerate. I was told by a Jiffy Lube supervisor to go to Nissan to get whatever the issue was fixed as the supervisor admitted they messed up and had the same thing happen at another location with another Nissan.

Free coffee. Quick service. The only problem is in Post Falls ID they don't honor digital coupons. So no 15$ off synthetic oil. Or 13$ off conventional. As of today Nov 19 2019. And for the "last year" their boss no longer honors the coupons. So maybe try a different Jiffy Lube?

I went to Jiffy Lube here in Aurora, Colorado for an oil change and a power steering flush, I had a coupon special for $26.99 oil change and they’ll charge me $67 for the power steering service, first of all the power steering service took less than 10 minutes and all he did he brought My sorry portable pump that hardly works, he put the suction tube in the steering pump for less than a minute. Barely could suck anything. And then topped off with maybe a quart of fluid and they did the oil change and then he wrote an invoice for $149, as far I remember is $26.99 + $67 = 93.99 and then add tax and shop fees that comes up around $100.

Today I went in for an oil change and received excellent service at the Jiffy Lube location on 6603 FM 78 SATX 78244; they did my oil change found out my sensor was unplugged from the last time I had my service done and reconnected it; they told me my belt and brake fluid need to be taken care of soon and how much that will be when I get it done, plus gave me $25 off when I do bring it in. Before I was about to leave they noticed that I was missing screws for my air filter. Ashton said he will order them and to return next week. Conrad gave me a detail description about what I needed. Overall great experience in a very long time.

I have been going to Jiffy Lube for years. One month ago, I went in for a simple oil change and left with a crack in my radiator. I went back the following day and they denied any wrongdoing. I was forced to go to another mechanic and pay $350 for a new radiator. I asked Jiffy Lube to at least split the cost and they refused. I sent them a demand letter and if I don't hear back in a couple of days, I will file in small claims court. Do yourself a favor and choose a different company if you value your car.

I went in on November 12, 2019 to the Jiffy Lube on Maple Street Omaha Nebraska. I went in to get an oil change. Scott was very nice and helpful got exactly what I needed done. Overall awesome place!!!

Went for oil change package but They didn't provide the services mentioned in the invoice and treat me very bad, and shouted at me and kicked me out after I paid, unprofessional service. Very poor attitude.

I was told it would take 40 minutes. It ended up taking 105 minutes. I ask a couple of times and they told me it would just be a few more minutes. At the end of this long wait time, they said they couldn't get my coupon to work but they would find me one. The coupon I had gave me $40 savings but the coupon they gave me was for $18 savings. WOW...not even close. They told me they were sorry but wouldn't adjust the discount. They told me they filled my tires to the correct pressure and they Did Not!! They flat out told me a lie. I will never go there again and I will certainly give my opinion to anyone who wants to know.

I went in for an oil change, and to have my oil drain plug replaced. During the service their technician cracked my oil pan, and I was told I could purchase the part and they would replace it for me without charge. They have had my car a week, and the cost has changed multiple times. They now want me to pay for labor and incidentals even when it was due to their negligence.

I took my Infiniti in to Jiffy Lube of Riverdale Utah, firstly they did not have the proper tools to remove my tire for a brake job. After I had the lugs changed at my cost, they damaged both sets of brakes costing me $549.00 to repair atop the 300+ charged by jiffy lube to foul up my car. After I filed a complaint with the main headquarter, including receipts, radio footage of Neeson's mechanic repair and explanation of the problem, Jiffy lube told me I haven't sufficient evidence they did nothing wrong. All I sought was reimbursement of the repair of the Jiffy lube damage. See you in court.

I always go to Jiffy Lube at 452 Medford Avenue in Patchogue. The staff is friendly and knowledgeable. They work quickly and efficiently. I trust their recommendations. You won't be disappointed if you go there.

I have used Jiffy lube for years unfortunately, one of those times my oil plug was stripped and they replaced it with a oversized screw. Every 3000 miles I took my car in for a oil change. The day I took my car in I had a radiator leak but because they were not a multi service Jiffy Lube I had to take it too Pep Boys to have my radiator replace. Upon picking up my car I noticed a leak and tech from Pep boys should me where what Jiffy Lube had done. I call the Jiffy cooperate office and the had me to take my car to a Jiffy Lube multi car center and they replaced my oil pan and oil pump. They rented me a car for a whole week. I was told my car was repaired and I could pick it up.

Avoid at all cost!! Took our vehicle for an oil change. Even though our car had never been outside of CA before, they stated that our car had been to their service station over and over (we later found out a previous owner took it to a location in Los Angeles, CA) and wanted to upsell everything (which we expected but declined as our car was in perfect running condition before we took it to this location). We thought everything was fine after we left until our car started having several code issues pop up, almost immediately after leaving. We had to replace our O2 sensor as it was somehow damaged in the oil change (it had just been replaced in September 2019 before we drove from CA to NJ), and had constant issues with our car now stalling when it had been completely fine before the oil change.

I had my oil changed at the location on South Havana in Aurora, smelled oil burning as soon as I left but thought it was just that they had spilled some oil on the engine. There was an oil leak out of the drain plug, when I went back the person that performed the oil change admitted he know the drain plug was stripped out when he sent my car out the door, they installed a temporary drain plug, which leaks, and promises to fix my car. Unable to get the manager (BOB) to contact me. They know the leak might burn up my engine and sent the car out the door anyway. Lie, cheat, steal anything but the right thing.

Go elsewhere. Especially if you are a woman. As the saying goes, these guys saw me coming. My husband was away, but I needed an oil change. I went to the dealership, but they were too busy to get me in. My husband suggested I go to Jiffy Lube. Since I live in Payson, I decided to go to the Payson Utah location, even though they only had 2 1/2 stars. I should have listened to my gut and made the drive north to a different one of waited for my dealership to get me in.

Jiffy Lube's customer service is the most Offensive, Disgusting, display of Apathy I have ever encountered. 7/6/19 – Jiffy Lube broke my oil pan on a routine oil change. I brought the car right back, reported the issue, they acknowledged it, apologized and ordered a replacement part. A week went by, they got the part, I took off of work for the repair, they took their time getting to the repair while I waited onsite, didn’t finish in time, failed to give me a rental car and they essentially left me stranded. I had to make alternative plans for someone else to pick up my 8 year old son, because Jiffy Lube failed to fulfill their promise or communicate this failure in time.

We had a serpentine belt replaced at Jiffy Lube. On first errand after jiffy lube repair, our car hesitated to start and then died at every stop light. It died in middle of traffic not far from jiffy lube. We contacted jiffy lube and they say it was just some big coincidence that our car broke, and will not fix our vehicle after we had to have it towed in for repair.

Jiffy Lube 245 N Woodbridge 45601. This Jiffy Lube has a new customer. My experience was awesome. The men there was very helpful kind and quick. I will be going to this one only from now on and will recommend it to everyone I know family and friends.

Don’t ever go to the Jiffy Lube in Miami Gardens on 196th and 27th Ave. I took my car to get service and they messed up my engine and don’t want to to take fault for their actions. They overcharge you and damage your car. Marie is very rude and place me on hold without returning back to the call. Billy the manager don’t really know nothing - can’t see how he’s even a manager. My whole experience them has been a nightmare. I’ve been without a car for two weeks now.

Was one of the worst customer experiences I have had. I bought new tires from the Jiffy Lube on 1575 Freedom Blvd 200 W, Provo UT. The site manager called me to tell me that the tires had arrived and that I should set aside about 1-1.5 hours for their location to put these new tires on my car. I got there at a time that is usually not busy. I waited an hour and 40 minutes for them to even start working on my car -- and they only started looking at it when I told them it was inappropriate that I had waited so long. They inspected 6 or 7 cars that arrived after I arrived before they started working on my car. These other cars were there for emissions, which requires less time. I can understand if they let a few people ahead of me because changing tires requires more time than an emissions check; but it was obvious that like they would have kept letting everyone ahead of me regardless of how long I had waited.

Premium oil, filter and fresh coolant were performed quickly along with topping off of other needed fluids. Staff was all friendly and courteous. Car was received, vacuumed & wiped clean with clean windows as well.

The Jiffy Lube I took my car to is in Stockton, Ca. It is a Multi care shop so they have mechanics there for services other than oil changes. I went there to have regular maintenance for changing the spark plugs/wires in my car. A few hours later, I get a call from the "supervisor" saying the mechanic changed the spark plugs/wires on my car and now the car won't run. He said "It is not drivable and keeps dying on them". (FYI, my car was totally drivable before - this was just maintenance). He asked the mechanic if the wires could be crossed and the mechanic said "No, I checked that".

Late afternoon heat in Texas in July is not an environment that makes people happy; yet on a late Sunday afternoon, Matthew was polite, attentive and professional to all customers. This is the Jiffy Lube I go to for regular service and have been happy with them; but, I was especially impressed with Matthew and how he helped keep service to all customers moving in a cheerful and professional way.

I went to Jiffy Lube in Fort Collins on the corner of Drake and College yesterday, July 16, 2019 for an oil change. It was an awful experience. I pulled right in and there was no wait. The mechanic was friendly and helpful. My car was complete in about 10 minutes. However, instead of ringing me out, the cashier decided to take a 30 minute lunch break without letting anyone in the waiting room know (mine was one of two cars “finished” when she disappeared). By the time she returned, I had been waiting for 30 minutes in a room full of other customers, and my car had been parked in the “finished” spot (and not been touched) the entire time.

I took my car in for an oil change today, to the Jiffy Lube on 19th, in Silver Lake, WA. These guys are awesome. They always get me right in and back out super quick. I used to go to a different Jiffy Lube and they never had enough people working or enough bays, to get me in right away.

After I complained about the noise it was making after they replaced my axle they said it had nothing to do with them they left the oil level in the rear end way low and I told him I was going to Arizona and back. They said, "Just bring it back when you get back." where the manager said good thing you brought it back because the oil level was way down. They just don’t know what they’re doing!

I'll make this short and easy. I've the worst experience in MD on Marlboro Pike and Silver Hill RD. They said they changed my oil. My dad always told me ask for my old filter ok. When I checked in I told them I wanted my old filter. They said ok. When they finished they didn't give it to me. When I informed them that I requested my old one back, they went where they change the oil at came back with a filter. I knew it wasn't mine because when my dad changed my oil he always used a nail to carve the date when he changed my oil. Had they been paying attention or really changed my oil they would've seen that. So I left to my car to my dad's house picked him and took him back with me. They tried to deny it but couldn't. Carved writing speaks the truth. Don't ever trust any of the Jiffy Lubes. I live and SC now and got screwed. They are scammers.

I went to the Oil Change location of 5125 Baum Blvd, Bloomfield, Pittsburgh, PA. They didn't use enough oil, there was nothing replaced and I've had a oil leak since the plugs were not inserted correctly. If you don't know how to do something you shouldn't claim or charge for the failed attempts.

I went to the Chandler AZ location because it was close to the Sam’s Club we frequent. When I went in I asked how long for an oil change. He told me 20 minutes. The appointment ran 1hr 15min in total. Not the main issue. What I am upset about is while I was being asked “Which level of oil change would you like?” This was while I watched a mechanic currently dumping in oil. How did he know which one I wanted when I hadn’t chosen? When I asked about it the tech told me “Oh he’s filling other reservoir.” As if I do not know which is the oil fill and which is the windshield fill and coolant reservoir. Then I was informed I needed a $45 cabin air filter and another $45 air filter. Ok fine. A simple inexpensive oil change turned into a $180 job until I found a coupon. Which they said there were none until I went online.

To start light checked fine but I know my headlight is out. Oil was full but that morning I checked and it was low. The next day I took it to another place for diagnostics and was told I needed oil change. Which they offered to do for free so not making a profit by lying. Horrible experience with 2576 shop in Puyallup!

Good customer service at a good price, with speedy and efficient service as well. Their customer care is the best in the area, in my opinion, and their manager adds a few special touches to the place to make it feel more welcoming (you'll notice the popping sound immediately). Also a shoutout to Jesse who got me twenty bucks off the total price.

I took my Mazda 3 in on 05/19/2019 to Jiffy Lube #2345 on 884 Blossom Hill Road, San Jose, Ca 95123 for an oil change. I remember being surprised at how fast they finished the filter and oil change. Less than 5 mins after walking in the door, I was given an estimate at 1:38 asking what kind of oil I wanted and if I wanted the air filter changed. The time stamp is on the estimate. The final receipt says I paid for the service at 1:54. There were three other cars in the bays being serviced, so the fact the my car was finished from the time I parked it outside the bay, walked into the store, and paid for it when they deemed it was done was maybe 20 mins.

I went to the Tucker, GA Jiffy Lube to get my differential and transmission fluids changed. That's it. Three hours -- and less than 20 miles later, my engine was blown, due to there being no oil in it. I drove my truck in there, leak-free and full of clean oil. I left, nearly having an accident, and was billowing smoke and shaking on the freeway at rush hour -- less than 20 miles of driving after my service, when this happened. I phoned their dubiously monikered, "service representative line" to have them replace said engine. At my insistence that they made a mistake and caused this to happen, their completely unhelpful corporate offices began what can only be described as a Kafkaesque "investigation".

Had my oil changed here and two months later my car broke down (my car is only 4 years old). Had it towed to dealership. They told me there was virtually no oil in my car and the oil that was in it was jet black so there was no way the oil had been changed. Called Jiffy Lube, they said to come by. When I did they told me they had to take the oil change sticker off my car! Obviously they were trying to hide an evidence of an oil change. The damage to my car is over $3,000.00! They sent an inspector out and he claimed it was a faulty engine. Apparently to avoid paying for the damage he went on the internet to search out complaints against my particular car and came up with the bogus idea that it was a faulty GM engine (there are currently no recalls on the engine). Unfortunately I am going to have to resort to filing a lawsuit against Jiffy Lube.

Quoted 80.00 to replace plugs. Manager added labor. Came to 297.2. This place is at 350 Main Street in Hendersonville, TN. Buyer beware. (And any jokes you want to make about this place and the jerks who run it are welcome.) We have used Jiffy Lube since they opened because we found them to be dependable and trustworthy. At the end of my visit this morning, the manager gave me a coupon book "for next time." Trust me, there will not be a "next time."

The most dishonest service location I have ever been to. The Jiffy Lube at 1812 Pulaski Highway, Edgewood, MD, 21040 is staffed with a dishonest individuals who only want to get paid for providing no service. First they are always trying to convince you to get service that you don't need. Maybe that is how they make money so I can maybe forgive that.

After an oil change on May 24, oil pressure became very erratic, dropping to near zero. Towed it to the dealership, who said an O ring was not installed with the filter, causing the loss of oil pressure. I still don’t know what damage was caused or how much life was lost from my car engine. RUN AS FAR AS YOU CAN FROM JIFFY LUBE!

Went to Jiffy Lube on Valley Central way in Lancaster CA for a simple oil change on my new car. I get in my car when they are done, which is already turned on and waiting there, and the check engine light is on! I immediately get out and tell them the check engine light is on now, and can they please make sure they filled everything correctly and connected everything correctly. The 4 men there - Angel, Jonathan and 2 others refused to look at the car! Told me the hybrid battery was dead and ignored me for 2 hours until I got it towed away. It was towed to the Toyota dealership where they tell me someone overfilled it with oil and it went into the intake valve, engine and shorted the car out!! I missed work, paid hundreds to get my car fixed, on top of the $90 they charged to just dump oil all over my car! There is no way of knowing if this will cause permanent damage! This place is awful! They refuse to contact me or acknowledge their wrongdoing.

I pulled up to the bay and the worker took my car into the bay and was told to go into the office. About 8 mins later, I assume the manager came into the office and told me the type of oil my car uses and how much it would cost to change it. At that time I told him to pull my car out of the bay. It was too expensive and I will take it to another location to have the oil changed. He said it was too late. They started the oil change. He did change the oil but was treated like I stole something from the store. They did not put a sticker on the window or even a thank you, NO PROBLEM but sorry don't start a job without telling how much it's going to cost to do the JOB. POOR EXCUSE FOR A COMPANY TO be honest. OH yeah the manager said it's company policy to start the job before telling the fee. Shame on you Jiffy Lube.

Last week I took my car for an oil change. The technician showed me my air filter and suggested I get a new one. I politely declined. Yesterday on my drive to work my car died. I was barely able to drive it to the dealership bc it kept dying if I went under 20 miles per hour. The Nissan service dept told me they forced my air filter in upside down and backwards and as a result my engine has a bunch of dirt and debris in it which needs to be flushed, the parts replaced and I have a $937 bill. I’m going to take them to small claims court if they don’t cover the repair.

Don't ever come here. They sell old tires. I had a very bad experience with them. They sold me old tires and charged me a lot of money for 2 tires which they claimed they are brand-new. I found out later they are two years older. What a scam. Ask them to see the tires manufacturing date cuz they don't write in the invoice so you don't see it. Don't trust them if they say they are brand new!! Ask them to see the date first. Very bad service.

I took my Focus to get back tail light replaced and oil change. I was on my way to work and didn't want to be pulled over for my light. The guy said Ford won't let any oil be put in their cars but this brand that would either cost me $59 or $79! I told him I have never had to either put this expensive oil in my car or ever pay that much. Because I was in a hurry, I had it done, but I will NEVER go there again!

Went to Jiffy Lube in Ogden, Utah with my $19.99 coupon and 30 minutes later went to pay my bill. The charge was $37.23. I asked why the price was so high and he told me the coupon was for a 5 quart change; mine took 6 quarts. Stay away from Jiffy Lube. I guess it was my own fault, because I had been warned about Jiffy Lube and their deceptive practices, but I went there anyway. Foolish me. Never again.

Great place for an oil change. **, at Jiffy Lube, 164th Ave., Mill Creek, was exceptionally polite and helpful. His team did a great job and were quick to satisfy me as a customer. I would highly recommend this Jiffy Lube to all in the area - great job!!!

WORST CUSTOMER SERVICE EVER. Instead of being directed to which bay I should pull into, the staff just stared at me and continued to converse. When I asked for prices she directed me inside. I commented that I just wanted a quote on the oil change. She told me he could offer me coupons. I waited 36 minutes as they lifted the hood of my car and "investigated my issues." He called me over to the computer told me, he didn't offer discounts and that my car was in desperate need of transmission flush, rotation of tires, coolant, air filter and fully synthetic oil change. I advised him that had he enter my name correctly in the computer he see that I had all of that done by them 90 days ago when I was there last!

I had a issue with my car having the wrong plug in my oil pan. The Jiffy Lube that I normally attend push my issue off on another location the last serviced my car. But once I arrived and to the General Manager (Jerry **) he had no problem at all fixing the issue at hand. Plus him and his team went above and beyond to make sure the the problem was fixed, and most of all that I left a SUPER happy customer. From here on out this will be the only location that I'll attend, based off the fact I will receive 5 STAR service. I want to say Thank You for the great service Mr. **.

This store stripped my plug in my oil pan and refused to do anything about it. Now I am forced to go to Jiffy Lube with a temporary plug each time now. I can't go anywhere else to get a oil change. My only alternative is to spend $500+ for a new pan. The corporate office of Jiffy Lube refused to do anything even though local store managers no exactly what happened. Stay away from this store and Jiffy Lube!!!

Stop by and requested a transmission service, transfer gear box along with oil change. The attendant informed that I need to buy all the required fluid from BMW dealer and come back. I spent over $142.00 on fluid and came back the next morning. The next morning, the so called MANAGER stated that they do not perform any of these services. I pointed out that, at the store they have big flyers state and advertises transmission, gearbox and oil services.