Jiffy Lube Reviews

Getting ready for a road trip, I went to have my oil changed. I had never had any issues with this vehicle before. After my oil was changed, I was driving home. Approximately 5 miles down the road, my vehicle made a horrible noise and I had to pull over. I contact my husband who came to help me. We then contacted the Jiffy Lube center that I had my oil changed at to let them know something had just happened. They sent one of their technicians and a manager down.

The Jiffy Lube on Aramingo Ave do not follow the checklist that is given. I had to watch them to make sure they were doing their jobs. Their whole objective is to try and sell you things that aren't needed to up the price. I've brought multiple vehicles to this place and had to do the same thing. Once I sent my wife and they didn't put the oil cap back on. It was just under the hood on the side. I had to take it back and had them check everything in front of me. They are some crooks and I don't recommend and women to go to this place by yourself. Today was and is the last time I spend any money at jiffy lube period.

Took my 1996 Toyota in for an oil change and tire rotation. When I got the truck back, I noticed a hubcap on the passenger side floorboard. Brought it to the attendant's attention and while he was struggling to get it on, I noticed one of the back caps was missing. Brought that to his attention and he said, let's go look for it. Looked in the work area to no avail. Attendant said cap might not have ever been on the truck. I asked to see or talk with a manager. Talked to Adam ** who promised he'd look at security photos to see if the cap was on the truck when it came in. He's not been available since. I've e-mailed him three times. No response.

April 22, 2017. This was the second and last time I have my Honda serviced at Jiffy Lube. It's not enough to simply bring your vehicle in for an oil changed - but each time, I'm told I needed all these additional services. I will Never have my Honda serviced at Jiffy Lube again.

Jiffy Lube way overtighten my oil filter and my oil pan drain plug. They did not use any oil on the gasket seal that was on my oil filter. That's why it made it almost impossible to remove the oil filter. I'm surprised it did not strip anything? They lost one more.

I was taken advantage over priced for a oil change... 75.00 ridiculous prices. I have never paid for an oil change that much. I was quoted 44.99 and they also have hidden fees. They don't let you know you get charged on top of that labor fees. In the end, I got screwed with 65.00 with a 10.00 discount. And 4 days later I had to retake it back 'cause it was leaking. Didn't do the job right. I will never ever go to this place. I'm gonna tell everyone that I know never to go there. I'm gonna post it on social media never to take it to Jiffy Lube on 27th Ave and Bethany home. The worker that attended us was a native man. Really rude.

On 01/30/17 my private info was "hacked" at the Jiffy Lube in Carson City, NV. I received a letter of apology from the company (not the franchise) and 2 coupons for free oil changes. When I went to redeem the coupons in Metairie, LA, 7212 Veterans Blvd. store # 536, they would NOT honor the coupons. The coupons were not expired and valid for ANY Jiffy Lube! I will never use Jiffy Lube again!!! If you use Jiffy Lube - pay in cash and give no personal info.

Skip this place altogether. They failed my vehicle saying I tampered with the exhaust system. I have passed emission testing for the last 10 years in this vehicle with the same exhaust it had since the I bought it. Of course you still have to pay even if you fail. They charge 50.00 for a safety and emission test. Went to another emission shop, and passed no problem. The other shop had to verify with the local health department about my exhaust because the jackass at Jiffy Lube flagged my vehicle in the DOT system.

I took my truck in for a oil and filter, I explained I wanted it done from the bottom. They kept avoiding a price quote. 10 minutes later, ready to pay. They charged me over $100 I looked under the hood, oil everywhere. They had reached way down. Removed the filter, started the engine, turned it off, new filter, oil was 10.99 a quart 8 quarts on a 4.6L. They started making excuses, then something clicked and they called me a **, drug addict, I felt so vulnerable.

For those using Jiffy Lube, beware! This was my 2nd visit. I went to the Federal Rd Jiffy Lube location with my 2016 Acura yesterday. The first time a few month ago they told me I needed additional services and I trusted them and accepted them. I took. I went there yesterday and they did the same thing. They charged me $94.99 for the oil change, synthetic oil where at Acura I paid $59.95. Then they told me I needed a radiator flush for $109.99 and added fluid for another $39.99. I only have 22,000 miles on the vehicle. I went to the Acura dealer and they told me I DID NOT need a flush & coolant and that was way too much for an oil change. I did not need an air filter with only 22,000 miles.

Antifreeze is not washer fluid!!!! I had an oil change and fluid top-off at the Jiffy Lube in Dorchester, MA. This was in anticipation of a business trip to Central Pennsylvania. I needed my wipers once I got there, and was shocked when I couldn't see out of my windshield. It was thick and greasy and I almost got in a very serious accident on the Pennsylvania Turnpike. I will never return to any Jiffy Lube again. Anilia refunded my money, but that's not the point. There's a huge difference between the colors green and blue.

I was not informed about how much my oil change was gonna be. I said I would not do it but they told me they already drained the old oil. I talked to the manager and he gave the oil change for free. They still did not check fluids and did not put the sticker for next oil change. I will never go to that location again. They did not give me any information of what they actually did. Location is store #1334, in Miami, Fl.

HORRIBLE HORRIBLE HORRIBLE. These people put a hole in my radiator, denied doing in and refused to pay for the fix. I will never use this or any other Jiffy Lube for the rest of my life -- that is for sure.

Went in for a semi-synthetic oil change. Normally pay around $50 for this service. Had my cabin filter changed as well. Total cost was $130.00 with a $10.00 discount. Totally ripped off, and will never use this service again.

This was far and away the WORST customer service experience ever! They overcharged us by several hundred dollars and were totally unwilling to correct the situation. Don't GO unless you want to give your money to pirates.

I can't express how upset I am with their service and disregard of people's feelings. I went in for an oil change and they blew my engine. They have not given me a loaner because at their fault I will not pay to replace it. I will never and I mean never recommend or go to them again!!! I'm truly keeping my comments PG. My car was completely fine and well maintained until they got a hold of it... I feel shafted!!! How is that fair that they can get away with it??? I was even told that if I tried to sue them that I would lose... If I could submit this review with 0 stars I surely would.

They forgot to put the sticker in my window after my oil change, so I went back in. It took 10 minutes for the kid to hand-write a new sticker. He pulled my information up on the computer and asked, "Which one?" I looked at the screen and saw what I deduced were different oil-change packages and answered, "I don't know. Whichever's standard." After he placed the new sticker, I said, "Oh, no. That's the mileage on the last sticker." "Well, I asked you!" he shot back. We went back and forth for a second before I gave up and went home.

This has been the best experience I've ever had with Jiffy Lube. I've been coming for years at a different location. This location is the best. Customer service is excellent. Mark at the desk was great in explaining everything. Even though I have one closer to home I'll make the longer commute to start coming to this one. Thanks.

Do not! I repeat do not go to Jiffy Lube! I went for an oil change, and my car started ticking. I took it back to them and said what the hell. They argued with me, they did nothing for me other than tell me they took pics, and to top that off they said they would fight me tooth and nail because they did nothing wrong. They were right about that, they didn't put all the oil back in my car which caused the ticking. It's about 4 qts low. They showed me a full dip stick, but they had already put the stick in, and didn't wipe it off and do it again in front of me. Didn't think anything of that until there were issues with my car. I will never use their services again. They could have blew my engine. Do not use them.

Have had oil change performed at various Jiffy Lube locations. Last time talked into replacing cabin filter; charged. Toyota dealer inspection showed dirty cabin filter and engine air filter after the fact. Toyota gave this customer old filters as evidence. Additionally what Jiffy Lube stated that fluid levels were in good range untrue; had to have considerable amount of fluids replenished at additional cost in addition to cost of filters. Verify the work is done and parts replaced by obtaining old parts and make sure they are from your vehicle. Lack of business ethics, employee misconduct, poor auto repair service, and bad overall customer service. Will never use Jiffy Lube again. Trying to resolve situation, issues, obtain refund for fraudulent misrepresentation, service not performed and parts not replaced in addition to improper assessment of fluid levels.

I received my car back from my very first oil change at store #2344 off Camden ave and Hillsdale in San Jose, California on the 26th of January and received it back with major front driver side fender damage. I recommend no one to ever come to Jiffy Lube anywhere for services, better off repairing yourself or through a friend! ** em!

I will start by saying that I have contacted the Jiffy Lube store manager and am waiting for a return call from a district manager. I will update this if the store takes responsibility and holds itself liable for the resulting issues I am now facing. Oil change on my vehicle, second in a row at same facility. Less than one week later my vehicle goes into limp mode an hour from my home. The next day I bring it into my local shop only to find out it is low on fluid and my transmission needs a 2500 dollar repair. No leaks.

I visited Jiffy Lube #35 in Randallstown Md today for an oil change and was informed there is no oil on dipstick, So, I asked how could this be because there isn't any oil on driveway surface and oil light had not come on. I was told he (Kevin) doesn't know. Although, he came back to ask me to get an engine flush, in which I didn't want. Upon finishing the oil change... I was informed that the car has many leaks, oil pan gasket, rear main seal, transmission pan leak and missing shield parts. This info can't be true or the car would be leaking while parked in driveway. In addition, I asked for senior discount...but wasn't given this discount. I was told it's in the price. I've been customer for quite some time, but I think I have to take my business to someone else. The tech was so very unprofessional with me... very negative. At first he doesn't know then, all of a sudden everything is wrong with my car. Unbelievable!!!

After taking my truck to Jiffy Lube for a oil change I discovered I had one gal of antifreeze missing. I took my truck to an auto repair shop. They did a pressure test and found no leak in the cooling system!

Their incompetent, dangerous staff drained my transmission fluid, replaced plug, then changed oil and let me drive away. Not a word of the almost 3 gallons of trans fluid he drained. Returned to shop asking about trans issues, denied any involvement. Towed to dealer, confirmed JL drained trans. Franchisee took 3 weeks to resolve and refused to pay all costs I incurred by making mistake to patronize their business. Avoid any business owned by Atlantic Coast Enterprises out of Connecticut in Florida. They are not good people and don't care about their customers.

I have always given Jiffy Lube at Salem NH high compliments until they changed managers. You can check my records and you will see that I have gone here faithfully for may years. I change my air filters both engine and cabinet before I get an oil change. I brought in my 2009 Toyota for its routine synthetic oil change and they showed me a dirty air-filter that had pine needles and leaves in it. Bit confused I told them to change it and cabinet filter was also dirty - I then later the same day I brought my 2011 Toyota for an oil change this time making sure that the filters were clean and they were. There must have been a change again in management someone else was there. Again they took out my filters and they brought me back a dirty cabin filter and the same filter with pine needles and leaves in it. But I knew that air filter would not fit in the 2011.

Took my car in 1/5/17 at 10:56 am. I did not have any issues with my car. It just needed an oil change. They tried to upsell me more service. I told them I would take it into my mechanic since I just got the car from him. A few hours later, I notice my headlights are not working and then my oil pan falls out from under my car! Almost got into an accident with my son. My brother came to help me and we got duct tape but I am returning to JL as soon as they open!!! Very negligent!

I took my family 2 cars for oil change and inspection and maintenance services to Jiffy Lube in Fontana, CA. I paid oil changes, services charges $240 without any bargain so I know that cost of oil changes was $10 for non synthetic and $45 for synthetic oil. Then after few days I noticed my wiper fluid is empty. No complimentary car wash services. I had window glass problem and they do not want to fix it. I was expecting they will help to fix my car problems after discussing with me but I end up with paying lots of money without getting nothing. So be careful with Jiffy Lube.

I took my car to the Jiffy Lube in Olive Branch, MS on June 29th for a simple oil change. At one point, I noticed a guy down on the ground by my front passenger tire and wondered what he was doing. I figured he was checking the tire pressure but I didn't notice any gauges or hoses in his hands. I didn't really think too much about it until the next morning when I went to get in my car to go to work and noticed that tire was flat. I took it to a tire place and was told that it was a leaky valve core. I was inclined to think that the oil change and the flat tire were not related but in my mind I kept seeing this guy stooped down by the tire.

I brought my car to BMW dealer and they found that the battery need to be changed, also they recommended to for a flushing cooling system. I changed the battery with them but I decided to bring the car to Jiffy Lube for the flushing, oil change etc. The job was done at Jiffy Lube #1176 on 11/19/16. As per the BMW dealer, the recommendation was flush coolant system and it was clear on they report: NO leak at this time. Because I work from home my car is not moving much, and when it does is for very short distance, that is why it believe the accident does not happened before. Regarding the work at Jiffy Lube, they working as a mess from the beginning.

I went to Jiffy Lube located at 322 W Main St, Branford Ct for a oil change. A hour after I received the oil my car started smoking; it continued the next day as well then it stopped for a week. Two days ago my car started smoking again as well as the following day. I looked under the hood and seen oil splattered all over my engine. I called Jiffy Lube to let them know they have caused a problem and I need it fixed, he told me to come in for a new oil change or a refund. I arrive and they said it is not the oil change. It is my radiator lining. I made it very clear "I never had a smoking car problem until after I left from receiving my oil change". Of course they try to say it was not their fault. So now I had a busted radiator due to the amateur mechanics at Jiffy Lube who messed up my car. I will NEVER go there again.

I was in Jiffy Lube in silver spring Briggs Chaney road on 10/29/2016 for oil change and on 11/15/2016 my car was making a noise and when I took it to the mechanic he told me there was no oil. I call them. One guy told me to put oil and bring it the next day. It will be Saturday 11/18/2016 when I get there. He checked it and say there was oil and to tell that I drove 2000 miles. Try to make it my fault. Just 2 weeks I did not drive 2000 miles. Jiffy lube is the worse oil changing place. I WILL NEVER RECOMMEND JIFFY LUBE TO MY WORSE ENEMY.

I went to Jiffy Lube in Lake Elsinore, for a oil change and mind you my truck was spotless. After they returned my truck there was oil stains and smudges all over the front and I'm thinking they were trying to wipe it off they made a bigger mess and before going there my windshield was spotless. Needless to say who knows what they spilled on there is. Had to take my truck and get it washed. When I had brought to the supervisor attention his reply was "yeah it happens often." Last time I spend over 100$ there and get a oil change. I never had that problem anywhere else. Very disappointed.

Went to Jiffy Lube just after I had the motor rebuilt in my truck. They did an oil change all right but didn't tighten the oil plug. I drove away not knowing this and shortly after truck sputtered and died. My mechanic said engine was seized due to NO oil. I contacted Jiffy Lube and the manager said they weren't responsible and hung up on me. It was going to cost more to take them to court than the truck was worth. Now I'm out $3,500.00 for a new motor that is now toast. I honestly don't know how these dumbasses are still in business.

I should have checked the reviews for Jiffy Lube first and I would have gone elsewhere. I was attracted by a discount coupon for a $27.99 oil change. I was told that I could upgrade to a synthetic blend for a few dollars more. I did so because I have used synthetic blend before. I was surprised that the "few dollars more" was $64.98 more! Now that I've been fooled once I'll be sure to avoid Jiffy Lube in the future.

Had Jiffy Lube replace brake pads/Shoes/Rotor at store #1305 on 04/20/16 in Raleigh, NC. Invoice # ** at cost of $412.33 minus 30.00 inspection. After taking trip on 04/22/16, brakes continue to heat up and cause damage to brakes at a cost of 622.12 by AAA invoice # **.

I will not take my truck back to Jiffy Lube. I went on October 9 to get an oil change. Now my truck making noise. My truck never made those noise before now every time I go over a hump it makes noise. I went to Jiffy Lube on 20280 NW 2nd Ave. I'm mad now.

I took my 2000 Chevy S-10 extreme to Jiffy Lube for oil change. I know the first few days you might smell burning oil, if they got it on exhaust system. But, it went on for 5 days. Checked oil stick, it is over filled. Plus, a leak from somewhere. So took it back, explained problem. So Jiffy Lube, looked at issue and said my oil pan is leaking. Now my boyfriend has always changed my oil. Never any problems. But, this time I take to Jiffy Lube because boyfriend is working 13 to 14 hours a day and has no time to change my oil. I took to Jiffy Lube, thinking I would get quality work done. Boy was I wrong. Now Jiffy Lube doesn't own up to them causing the problem. So now I have to take truck, to a better mechanic and have them fix oil pan leak. Pray that's what is wrong. Taking their word for oil pan leaking. Will find out when I take to a more experienced mechanic. Unbelievable. Never returning to Jiffy Lube ever.

I went and got my oil changed over a month ago. I leave and hear something Drag on. Thought maybe my tire was flat and that was the noise. That wasn't it. I have a panel underneath my car they did not screwed on correctly so I try to push it up and when I drove away while I was on the interstate it flew off my car. They had already closed so the next morning I called and talk to the manager. He told me to come in. I came in. He asked me if I wanted three free oil changes or wanted it replaced. I said I wanted it replaced. He took all the information of my car and mine, told me he would order it and get back with me. Still have not gotten any call from them.

When driving my 2006 Nissan to P.F. Changs with my family, my car sputtered out on the side of the road. The problem was I had had my oil changed at Jiffy lube the day before. When I arrived in my new 2016 Toyota the next day to confer, oil changer ** said he "accidentally" put mobil in instead of castrol in the oil can. I had told him SEVERAL TIMES not to do that, because the car would get totaled if mobil was put in. Then the enraged ** poured oil on my son Alex. Grrrrrr.

About a month ago I went into my local Jiffy Lube. I paid the extra money to get the synthetic oil change and then engine service. Well the very next day a friend of mine needed a ride. So I drove up to Bellingham from Seattle, and on my way back home my engine blew up. I had my truck towed to my mechanic and my mechanic discovered that there was no oil in the engine. Talk to Jiffy Lube. This send out a technician who took samples and now it's a month later and I'm still waiting on word. They did get me a rental truck but now the rental company is hounding for money. Numerous attempts to reach Jiffy Lube corporate office. My claims manager refuses to get it back to me.

Jiffy Lube in Marion Iowa gave the worse service ever. When receiving bill, I addressed the fact that I had watched from window, and that Air filter had not been checked, vacuum floors had not been done, Antifreeze level not checked, windows not wiped/cleaned, Cabin Air filter not checked, and inflated tires way above proper pressure. I told Manager, very poor service, and would never return. Should have asked for money back. Not even sure if I got fresh oil. All this done in less than 15 minutes, no way! I watched the whole time from window.

I filled out my information on a card and entered into the sweepstakes box at Jiffy Lube. I received a voicemail on Sunday afternoon saying I won and they would call me back at 5:40pm. I was so excited! Some lady called and said I had won a $200 Jiffy Lube gift card and a three day trip to Massanutten Resort. Great! She started asking me "survey" questions about my last vacation, then spent the next 10 minutes telling me about how great Massanutten was. (While my dinner got cold.) That's when it started getting fishy. After her clearly rehearsed spiel, she asked for my credit card so she could charge me a $75 deposit that would be refunded once I got to the resort. I told her I wouldn't be doing that and she HUNG UP on me. I can't believe Jiffy Lube would be a part of this. They sold my information and I will never go to them again. NO ONE is honest these days.

This review is for the two workers at the Jiffy Lube! You should both be fired. I went to get air in my tire and I was told no unless I pay a dollar! I could not believe my ears. I was actually being bribed from the employee at the Jiffy Lube. Shame on you. You can bet I will tell everyone around my area about my experience there.

I bought an oil change from Groupon for a regular oil change service for my 2008 Ford F150. When I got there, the assistant general manager advised me that I needed a synthetic blend oil and it was going to cost me approximately $60 more than what the Groupon would cover. Said it was necessary to meet the spec listed for my vehicle and that was the lowest cost one that Pennzoil made per the specs on the box. She then showed me on the screen what the Ford spec was and again stated that the cheapest oil they had that met that spec was the synthetic blend. I need and oil change and she was pressuring need to make a decision. I agreed because I needed the oil change desperately.

Jiffy lube messed up my vehicle and they don't want to be accountable for it. They didn't tighten the drain plug so oil was leaking. Only been to them for the last 3 oil changes. This is the letter i wrote to them.

I went to Jiffy Lube for an oil change and they wrecked my car which caused a lot of damages to the car. This happened 2 years ago and the car has still damages from that incident that haven't been taken care of. I filed a BBB complaint against them, but little did I know they pay the BBB a yearly fee to improve their ratings. Despite the arbitrator knowing that jiffy Lube didn't do all it should after wrecking my car, he still didn't compensate me nothing at all. Avoid this company at all cost. It's one thing to mess up because we all do. We're humans. But it's another thing not to take responsibility after messing up. I am never, ever taking my car there and I already told few families and friends about this, and they'll do the same as me.

Engine flush - Took my 07 MKX Lincoln for regular service, vehicle overheated right after leaving. Tech admitted to not burping the system. Result - 3 months in the shop over 5000.00 in damage. My insurance is fighting.

The first time occurred in March. The plug was freely spinning and stripped so I had no oil. They admitted that the person I last saw has had coaching on this and replaced my oil pan. Now my car is at the dealership and I'm told that the same thing happened again. The second time was by a manager trying to mitigate the damage!

Northeast Philadelphia (Cottman Ave) store - when oil change was finished, I noticed the floors of my car were not vacuumed - this is supposed to be included in the "Signature Service" I paid for. I asked the technician to vacuum. Less than 3 minutes later, I heard no vac running at all, he brought my car back, and the same dirt is still there. He stated, "I can only work with the vacuum I have, Ma'am". I ran an essential errand, then returned, and technician who answered told me he would vacuum the car himself. This time I actually heard the Shop Vac running, and the car was vacuumed. On the THIRD attempt.

A few months ago I had an oil change. An employee backed my Corolla into the bumper of a Jeep causing a hole in my bumper and breaking a clip that secures the bumper. They wrote on the receipt to get an estimate and they would have it fixed... still no check. I have spoken to a regional manager and he said a check would be sent, but still nothing. I'm about ready to call the police.

Took my car to Jiffy Lube 8/10/16 for an oil and filter change. On 8/11/16 my car broke down at approximately 1330 while driving down a Texas highway from Austin to San Marcos. My engine was knocking. I checked the oil stick and there was no oil in my engine and the oil cap was missing. They also sold me an air filter that I did not need but was on the final tally of fees. **, District Manager, is refusing to take responsibility for his technicians ruining my engine. Also the technician admits to not being trained prior to working on my car. This store is at 127 Long Street, San Marcos TX. They also blew up another engine on 8/3/16 by not replacing the radiator fluid after the customer paid to have it flushed. Untrained staff should not work on cars.

I got my oil changed at Jiffy Lube on Forest Dr in Columbia, SC. It not only was the fastest service but the service was on spot. The employees were very friendly and polite and I was there about 20 min. I was sooo happy. I will definitely return and recommend this location to get your car services. Even if it took longer, I would still have been happy. I have been here twice and both times were great.

I went to the Jiffy Lube to get my oil changed which I had done before, sometimes earlier than my due time. Normally, I watch from the inside, but this day, I saw an older man under my hood, who was messing with something for a while and had a look of confusion on his face, so I went outside. I asked him if everything is ok. He said yes. Now, If he hadn't broken my dipstick, I think he should have told me then that the dipstick was broken. Then, I saw someone else look, then get the owner or manager of that location to look also. He, the manager, told me that the dipstick was broken. I said "it wasn't broken when I came, and you are the only ones that I allow under my hood." He told me again it's broken, and whatever else he mumbled, then went on his merry way.

I'm now paying for a repair because Jiffy Lube did not replace the worn oil plug, nor did they even mention it. This is the plug they take off to drain the oil out. Only morons would miss this! I essentially drove off with oil leaking from my car. I used to be a regular customer and always received good service. NEVER AGAIN!

Please DO NOT use Jiffy Lube! There are so many other options, do not risk the untrained employees working on your vehicle. My experience started out by paying $97.00 for an oil change that was to include checking all fluids and topping off. I live in Kansas so $97.00 for an oil change is an outrage. (I was told price after the oil change). None of my fluids had been checked and when I got home, I was low on radiator fluid and power steering fluid. When checking my oil the next day, the oil was a quart high above the line. Also, Im a retired ASE certified technician.

I went to Jiffy Lube in Rocky Point, NY to get an oil change on my Volkswagen CC. The customer service was okay but very expensive ($105.36). A few days later I am going down the street and a huge red oil light comes on in my vehicle stating "Shut Vehicle down immediately." Thank God I happened to be right in front of the auto shop that I usually go to and he looked at the car. There was oil all over, leaking from the oil filter. I called the manager at the shop and he said if I could come there he could help me out. I explained to him, in a stern voice, that I had no intentions of returning to them as they were a good half hour away from where I was and there's no oil in my car, but I would be calling the corporate office.

Horrible horrible horrible!!! My $3 oil change turned into a $72 new tire purchase... So they thought! I redeemed my $20 groupon today for an oil change which I paid $3 of the tax at the counter. When they pulled my up to be driven off the guy gave me my receipt and I notice my tire pressure light was on (this light wasn't on when I first arrived) so they drive the car back around to the work area. Then a different guy said they had put air in the tires and the light would go off in time but something didn't seem right so I drove around the corner only to come back with a completely flat tire.

This is the most horrible business I ever be. I went to change my oil and when they done I noticed my driver's door won't open and immediately I returned to talk to the person in charge but they are so cowards and don't want to accept their mistakes. Whoever read this please don't go to this place. And that's not all. Next day I notice the engine light of my car was on while I was driving. I take to a trusted mechanic and he told me they screw the carter bolt. Don't go here never ever. Something will happen to your car and they don't going to have enough balls to fix it or repair it. I'm not joking when I said this is the most horrible service a car will receive. Your car can be permanently damaged by those clowns. They don't care about your car, they just care about your money.

Let's see, where do I start? Puddles of oil in vehicle on console. Dripping off doors and backseat. Dirty handprints all over inside of vehicle. Carpet as well!! Down right lies about water level in battery. Saying there was not even enough oil to register on dipstick (my husband took a picture prior to going in as they pulled this crap last time) hands down the worst experience we've had there including the last time.

I distrust and dislike the practices at Jiffy Lube. Though this is my husband's fault for agreeing to buying a new cabin air filter I do not believe that every time you go in for an oil & filter change you need one. It seems like every time you bring in your car with an oil & filter oil change coupon they try to sell you things you do not need. What he thought was going to be a $30.00 bill ended up costing him $80.00. I know I will never ever go back to Jiffy Lube with any of our cars again.

My daughter went to get oil change and radiator flush. They poked hole in radiator and never told my daughter... Car blew up... They offer 3 grand for the car and refuse to fix the motor. She still owe $2700 on the car. Now she has no vehicle.

Today I got online to look at coupon offers from various oil change garages, looking for an oil/filter change. I found a coupon from Jiffy Lube for $15.00 full synthetic so I called them to get the price of a full synthetic oil change for a '16 Subaru Outback. The supervisor quoted me $67.99, which after 15.00 off, would have been 52.99. Since Valvoline had an offer for 54.95, I had no reason to suspect this was incorrect. So I drive right down there and 5 minutes later I pull in. First, they mix up my car with two other cars, then I wait 30 minutes for them to get to me, then that same supervisor tells me my oil change will be 99.00. I tell him I just called to get a quote and he says this price is for "synthetic blend." I remind him that he, 5 minutes earlier, quoted me a price of 67.99 for full synthetic. He looks at me blankly. So I tell him just give me my keys -- I'll get an oil change at Valvoline.

I took my 2011 Mustang GT 5.0 California special to get my oil change. After I got my oil changed my car started running crappy. Found out they only put 3 quarts of oil in it when 8 quartz was mandatory. I figured after I had my oil changed everything was good on my car. Turned out weeks later that my car was low on oil and messed up my motor. Now Jiffy Lube doesn't want to cover anything even though it's their fault for only putting 3 quarts of oil in my car, and they been giving me the runaround even though I took my car to the Ford dealership and I write Jiffy Lube a letter stating that it is their fault. They still do not want to cover it. I recommend for nobody to use Jiffy Lube.

Went to Jiffy Lube store # 2231 in Sandy, Oregon yesterday to get an oil change for a 60 mile+ drive up to 5,000 ft elevation in a remote mountain area. Car was due for a change and I wanted it in good, healthy shape for the trip. Jiffy Lube achieved just the opposite for me with their negligence. I noticed on the way home from my trip that the car was smoking heavily and engine lugging down when starting out from standstill.

Damage to my son's car. My son went in for a simple oil change Jiffy Lube Huber Heights and left with a damaged hood and a cracked windshield. Jiffy Lube refuses to pay for any of the damage because they stated they don't touch the hood, pretty sure you have to lift and close the hood to do an oil change. My son lifted it some and then the technician Jason lifted it the rest of the way and placed the bar. Then when Jason closed the hood he could not latch it (no problems prior to visit), so they told my 17-year-old son he would have to figure it out himself. My son had to sit in his car for 1 hour in 90-degree weather until I could get him someone to help him latch it. Somehow in the process of them damaging the hood it also caused damage to the windshield that we now have to replace.

On 3/9/2016 I took my Dodge 3500 4X4 for an oil change as we were getting ready for a vacation. The work was performed at the Jiffy Lube on State Ave. in Marysville, WA. Less than 50 miles was put on the truck before we left on May 25th, 2016. We stopped in Butte, MT that same evening to fuel up and noticed a "wet" spot on the ground at the back of the engine. A trucker looked at it for me and told me it was most likely a blown rear main seal. The needed repairs were done at a cost of $759.97 plus an extra night's lodging. The diesel shop that did the repairs said the rear main seal blew out because "someone" overfilled the oil and they would be willing to verify this with Jiffy Lube. I paid for the repairs and went on about my vacation - with no further problems.

Bought a pre-owned 2009 VW Passat from a reputable dealer on 6/17/16. Only 89k miles on car... In great shape and clean. On 6/19/16 I took said vehicle to a very popular European dealership collision center (daughter's employer) to have her technicians that she has known for years and I trust look over the car. A "great buy" is said. No leaks, no lights on, everything good is the end result. Because there was no oil change sticker in the window and almost 90k miles I decided to treat my car to a full synthetic oil change.

I just experienced the worst customer service at the Laredo location on Del Mar. I walked in and stood at counter waiting to be acknowledged. The manager ignored me and went on to help another customer. He then gave the customer the wrong keys. As I stood waiting, he then got on the phone and turned his back to me. Once he was finished with the phone he ignored me yet again to speak to a new customer that had just walked in. When I got upset, he told me I was rude when all I said was "really".

Went in for a oil change on 4/2/2016. A guy came out from the back and asked me if I wanted them to check the air filter (don't they do that automatically?). He said "the reason I ask is that it is hard to get to, and I just want to make sure you would replace it if it needs it." I said "yeah, if it needs it I probably would." Comes back out 2 minutes later with air filter and looking at it, I told him I would wait until next time. Then, as I was getting ready to pay my bill, they told me that they had a special on wiper blades, Buy 1 get one free. I told him that mine were fine (I had just replaced them not long ago). Paid my bill and drove to a restaurant to have lunch (this is about 12:30).

They are bunch of crook. They charged me $40.00 for air filter which cost $12.99. I understand charge for labor, but 350%??

As soon as I walked in this location on South Frontage I-35 (Austin, Tx), I noticed the employees were super unpleasant. The inside was all dingy and the chairs ripped/stained. That didn't even come close to my main problem with this place. I went in to get an oil changed and a week later I learned that they never put the coolant cap back on. As a result, my car overheated on the highway, I needed to have it towed, and needed my thermostat replaced. That was my 1st and only experience going to Jiffy Lube. I only went there because I had a coupon and got an oil change for $29, but in the long run it cost me $251 (would have been over $500 but did not get the hoses replaced yet). I am very upset with my decision to go there in 1st place and will NEVER return.

Public Service Announcement. BE AWARE!!! Re: Jiffy Lube # 1463 3000 Capitol Ave Sacramento, CA 95816. BAR #ARD256518. EPA #CAL000335141. Owner: Donald Fowler/Broadbase Inc. I've been a customer for 4 yrs. I've repeatedly informed JL that my $1000 aftermarket performance ball joints have grease zerks and require lube. When I went in for an oil change today, I verified with the front desk, that they know about the zerks. The technician showed me they had a notation on my account, that they were aware, and that they would take care of it. At post inspection, they showed me my coolant was a quart low? I checked under the vehicle and showed them that the zerks had not been touched. They pulled the vehicle back in, and I asked to speak with the mgr **.

I had an oil change and transmission service done at the Jiffy Lube at 5915 100th street in Lakewood, WA on 3/17/16 and after a couple of weeks of oil leaking on my garage floor I returned the car to Jiffy Lube and they stuck a vacuum cleaner to my oil filler hole and messed with my car for over an hour. They explained the guy that changed my oil used an old oil washer and that's why it leaked. Two weeks later my low-pressure oil light came on and I had to take the car to the dealer. The dealer called me and informed me that whoever changed my oil last had removed my oil pressure switch and stripped the threads when they tried to put the switch back in. They had smeared sealer around it seal it. It failed and that's why the light came on. He also explained that someone had stripped the threads on the oil pan and installed a piggyback plug which was also had been stripped, and had a red sealer on it to keep it from leaking.

I went to Jiffy Lube to get a oil change. The guy told me I had a dirty fuel filter and showed me some dirty gas that came from my car that I had no idea how he came up with. He recommended a fuel flush and after he went on and on I reluctantly agreed. They took my car out of my view behind the building for about 20 minutes. I had an odd feeling and walked out there to check on my car. I found two employees sitting in my car and three more standing around it. They were messing with my radio and not working on my engine at all. I asked him to get out of my car and I got in and drove up closer to where I could keep an eye on it. I paid my bill and drove off. The car ran no different after this mysterious fuel treatment flush. Total cost $249 down the drain. I will avoid Jiffy Lube from now on.

Took my brand new vehicle to Jiffy Lube for its first oil change. They stripped drain plug without telling me about it. Tried to take it to Wal-Mart for the next oil change. Wal-Mart would not service the car due to the stripped drain plug. Brought back to Jiffy Lube. They told me to replace the part they damaged. Tried to call customer service, put on hold forever. My call dropped and when I tried to call back they started putting on their answering machine like they can't be bothered to speak to their own customers on their customer service call center during their hours of operation! Seriously? I try calling back later the same day, now they put me on hold for 30 minutes, and at the end of the 30 minutes I get the answering machine again. Terrible company. Avoid at all costs.

Oil change for 43.00. Simple. They failed to lubricate my joints. They said while I watched they would add water to my wipers plus special stuff, fix my suspension $400, flush transmission 179.00, etc. They charged me a fortune for oil change and filter. The rest was to throw them away. Oh I complained and got 14 off so for one oil change 29+, 5+ tax disposal a what happened to a LUBE. This is the new Jiffy Lube. You are getting your money taken. In a jiffy!

In October of 2000 at the Jiffy Lube on Randleman Rd., Greensboro, NC I took my 1996 Chevy Cavalier into the shop to receive an oil change. The manager of this station informed me that I needed a radiator flush because my antifreeze was brown because of rust. Jiffy Lube performed the service and I paid the bill. I drove less than a mile and my temperature gauge in my car went off of the charts. The car overheated way beyond being measurable by the gauges. I drove the car back to Jiffy Lube and informed them that there was something wrong.

I had my RX 350 served for oil change for a few times there, and one day, when I opened my hood, I was surprised to find the cap for engine coolant gone, and the coolant tank is completely empty!! I had never done anything to my car except oil change at Jiffy Lube. So I drove to their store and talked to their manager, and the manager told me that he had told me about it and I didn't want to do anything! OMG, I can't imagine they could come up with such a lie!! I am wordless. So be aware!! Stay away from Jiffy Lube if you don't want to have trouble!!!

I had just had my brakes done a few days ago and they had been working great for the days after. I drove on over to a Jiffy Lube to have a simple oil change. The manager brought me out of the waiting room and showed me my air filter, then said he had seen worst and recommends I have it changed on my next oil service. He also said I had a turn signal out. I said "Yes go ahead and replace it."

I took my car April 23 to the Waldorf location for an oil change. I advised the mechanic the air conditioning wasn't working at all and if he could take a look. They told me they could fix it for $140.00 and I told them to go ahead and complete the service. That Saturday was raining and when I left didn't turned the air conditioning on. I assumed they tested and fixed. I realized the AC wasn't working Sunday, a day after the service and I called to let them know. I took the car back to the Jiffy Lube at the Waldorf location and after checking they advised me that in order to fix the AC they needed to order a part and to complete the service would cost me $740.

I went to Jiffy Lube to have my brakes done about a yr and half ago and they charged me 625.00$ for broken rotors and drums and brakes. Well I started hearing noise when I stopped and I called and they said my warranty was up. Well I continued driving because I'm a single mom and I don't have much money. I had to get it smogged and when the gentleman smogged it he said "you know your brakes are metal to metal." I said "well I just had the brakes done last yr." He said "there is no way your brakes were replaced."

My husband brought our brand new 2016 Subaru Crosstrek to Jiffy Lube on Hempstead Turnpike in Bethpage for a quick oil change. This was a major error on our part!! First after the oil change we left the house to go out to dinner. An hour later and the oil light goes on. My husband checks the oil and there is none!!! Then we call to say we are bringing the car back and the "manager" Derron says "I remember that car, we put oil in it". When we got to the center and showed Derron that there was no oil in the car he did not even so much as apologize. Great "managerial" skills. Then he proceeds to put TOO MUCH oil in. Then he says he has to take some out and redo it. Well after waiting a significant time and having to deal with Derron's uncaring attitude my husband checks and it is still overfilled. Really? You're an oil change business and you cannot change the oil properly? Still no apology.

Argued the cost of the charges after my Groupon. Was laughed at by the manager who didn't like that I was unhappy then when I paid the amount and refused to sign their paperwork so one of their employees attempted to sign my name on the document thereby forging my signature on a binding legal document.

I took my car to Jiffy Lube to change its engine oil. After they changed the oil they cleaned the windshield but they left the wiper inside the hood. It has bended and deflected the wiper arm and gear. When I talked to them about the problem first they accepted their fault then they denied to fix it for me.

I did not have a pleasant experience at this Jiffy Lube! I went in for a simple car inspection and left with severely damage and crack in the windshield washer fluid reservoir in my Toyota Avalon. The fluid gushed out when the technician was driving my car into the ramp unguided by another technician who was talking with a customer. I saw him drive over the post on the ground! The technician who drove the car didn't say a word but the manager Dillion, insisted that the car was leaking when I got there, despite the fact that there was no indication on a leak anywhere on the grounds as I drove in or where the car was parked waiting to be serviced.

I took my 2004 GMC Envoy SLT in for a oil change. This vehicle has never leaked oil and is never burned oil. I took it to the end for an oil change then I was going out of town to the Poconos. The next day drove to the Poconos, put about 500 miles on a vehicle. Drive around home for a couple more days all the sudden I started hearing a light tapping noise. What doctor the Jiffy Lube talked to the assistant manager who heard the noise and agreed it was loud and took my information and said he'd have the manager call me the next morning. Never heard from the manager, shall I call corporate office, stayed on hold for 20 minutes waiting for a customer service rep who never got on the phone. Finally hung up and filed a complaint on their website.

I took my 2008 F350 in for a transmission service. Jiffy Lube did the service. I drove the truck roughly 60 miles. Transmission started acting up. I got the truck off the road. Checked the fluid. Dipstick was dry. I was only a few blocks from the same Jiffy Lube that did the trans service. Pulled in and said the trans dipstick is dry. The girl checked the fluid level and said "Put it in natural," I said "I think you leave it in park to check the fluid." She said "This is a Dodge right?" I said "No it's a Ford." So she checked the dipstick and said "It's full." I said "It was not registering 5 minutes ago." She replied "It's full now." I said "That's it?" She replied "Yes it's full" and walked off. So I limped my truck home which is probably what did my trans min in. Called Jiffy Lube the next day. They said they were opening a claim on my truck. To expect a call from their claims department.

I took my 2012 Ford Focus for an oil change at the Jiffy Lube in San Antonio, Texas at 5584 Walzem Road, the middle of December 2015. On January 9, I drove 25 miles to New Braunfels, Texas. My car died on way and I finally got pulled into a gas station. When I looked under the car I found the oil plug laying in the skirt of my car. No oil left in car. I had to add 4.5 qts of oil to get home. Car is ruined. Needs a new engine. When I called Jiffy Lube they told me to take it to "their mechanic". I had to pay for towing and their mechanic said it probably wasn't the motor. The manager **, nor the owner J.D. Culpepper will not return any of my calls.

Went in for an oil change and after about ten minutes in the waiting room, was asked by a care associate if there was a "trick" to remove my oil cap. I informed him that I don't change my oil and have never removed the oil cap and wouldn't know if there was a trick. I walked with him out to the garage where I overheard an associate say that he had attempted to remove the cap and the top half broke off when doing so. I attempted to remove the cap but discovered it was already broken when I grabbed it. I asked the associate what the next course of action was and he told me that they couldn't help me at all and that I would have to have a mechanic remove and replace the cap. This is where my problems began. I asked if they should replace the cap since they were the ones to break it, and they told me that the cap was broken when my car first came into the garage. The problem with this is why ask me if the cap has a trick to get it off it is already broken?

I went to my local Jiffy Lube in Avondale, Arizona, store number 3385 to get an oil change for my 2002 Toyota Tacoma. I have been to other Jiffy Lube's in the past and had a decent experience sometimes and pretty bad ones other times. I just needed a quick oil change because I was taking a trip the next day and had to go into work that evening. That's where the fun started. I show up and tell them I wanted to just to conventional oil. They told me, "That's fine" and went ahead and did the oil change.

Berwyn Illinois Jiffy Lube on Cermak - Failed to put Oil cap back on engine. Oil is all over the interior of my car engine. Including the fabric under the hood. The manager was not helpful at all on getting my car cleaned up. He just gives me corporate phone number and tells me to call. That is his job to figure out how he will solve this problem. My car has been damaged.

Routine oil change. Next day started smelling oil and hearing funny noise when I press the gas. Drove to a nearby mechanic shop. He first said "See there. It's leaking oil." Then lift my hood and said "They did not place the seal on the oil filter correctly." I came in time before engine was messed up. Had a funeral out of town the following day. So upset!!! Baltimore national pike Jiffy Lube.

After my oil change.. seal leaked? My car was significantly low oil upon returning. I was told I would get a free oil change "In the mail" never received! (Sherwood Arkansas)

I'm very angry with this company. Taking my 2012 Mazda 3 to get oil change. Drove my car for a month. One night driving home, car engine light came on. Car fell dead. Try start car. Would start up. Had car tow to dealership. Told no oil filter in car. Wrong oil filter was place in my car. Shut the engine off. Jiffy Lube claim they wasn't negligent.

I am an Uber driver and we need to have our cars inspected every year and Jiffy Lube in Covina was one of the centers PAID by Uber to do the inspections. I was greeted by a tall Caucasian man that seem to be in charge and he send me away because they had done all the Uber inspections for the day. I went back again the next day and I was told they had 7 inspections available, however the same man in charge keep telling to move my car to different locations and it was obvious he did not want to do the inspection even when the garage had NO customers. Very rude man. He kept talking down to me and giving his back. BAD PLACE, BAD ATTITUDE. I left without the inspection and went to a better place.

My father brought in his 2011 GMC Sierra truck for a routine oil change on 1/27/2016. The technician servicing the truck broke/damaged the ATF dipstick tube assembly due to carelessness when it pulled out. My father observed/witnessed it. The technician feigned ignorance and attempted to blame my father for the damage. The technician told my father to take his truck to the dealership for repair/replacement. The technician refused to take any responsibility for his own carelessness in breaking/damaging the dipstick tube.

Took my Minivan to Jiffy Lube Ewing, NJ, paid over $200 for service, to include radiator and transmission. Two weeks later Van overheated, took to shop, was told head gasket blew lack of fluids. Contacted Jiffy Lube. Refused to accept responsibility and they were very rude, will never go to Jiffy Lube again. Did not know of so many complaints prior, many victims.

I had my car oil changed Last Jan 2014 in Glendale, CA specifically Colorado blvd. I paid 200 something dollars because they need to change my transmission fluid also. My husband changed my oil filter and oil yesterday and he was very, very surprised to see oil leaking in my undercarriage and overflowing the oil filter. The Jiffy Lube staff did not tighten my oil filter at all. They could have cause me and my family an unfortunate incident. Don't go to these places... go to a reliable mechanic.

I had the oil changed on my pickup truck. Less than 5 miles after leaving their store the oil filter fell off and the motor locked up. They told me that the high mileage on the motor was the reason it failed. Not the fact that their incompetent employees done something wrong. I am taking this to court and suing them for my motor. They have the worst employees in the business working for them and the best thing you can do is take your vehicle to a competent and trusted business. When I took the truck in they overfilled it with oil, then wanted to charge me for the extra oil! The 4 people that was working that day was probably none of them 20 years old and no supervisor.

I took my car to Jiffy Lube (Beaverton-Hillsdale) and they did not have the correct filter. I was told by the floor attendant to get one, bring it back and they would do a quick oil change. I did that and, upon returning midway through service, they presented me with a price of $84, allowing $2 "credit" for the $20 filter I brought to them. They included the cost of a filter in their so-called "Signature Service," while giving $2 for time and trouble and cost of the filter I provided them! Unbelievable and no response from franchisee, corporate or any other satisfactory response. Don't go there. I never will again.

This place has become dangerous. I went for routine maintenance at shop number 1103, which I have done for almost a year. In the last year they have not put tire covers on securely, and in the most recent visit, they broke a tire strut and said the nut was missing (it was not when I went in) and failed to check the brakes. I had to get the shoes replaced within the week. This franchise cannot be trusted with the safety of auto maintenance, and this is a major deterioration to my car.

I couldn't be more angry with these people and their lack of service and knowledge. I took my Audi A4 into store #705 in Arvada, CO for a quick oil and oil filter change; $84.21 bill. One would think this would be pretty easy and something they couldn't mess up; I was wrong... very wrong. First the wrong oil filter was installed. The oil filter didn't fit properly, so they crammed the oil filter into the housing and it didn't fit over the tube from the oil filter housing assembly of the engine; rather pushed off to one side, crammed against the end of the tube. So a portion of the oil wasn't even going through the filter.

This place has become dangerous. I went for routine maintenance which I have done for several years. In the last year they have not put tire covers on securely, and in the most recent visit, they broke a tire strut (and said the nut was missing. It was not when I went in) and failed to check the brakes (I had to get the shoes replaced within the week). This franchise cannot be trusted with the safety of auto maintenance, and this is a major deterioration in the past year.

Had my oil changed 2 months ago. My car started smoking 2 wks ago, took it to a mechanic, Jiffy Lube overfilled my oil by 5 qts. The mechanic stated it's like they did not even drain the old oil. He did an oil change and replaced the PCV valve. I am still having problems. Never had my oil change by one of these companies, never will again.

My 18 year old daughter went to the Jiffy Lube #2017 @ 327 West 500 South in Bountiful, Utah. She told the manager that she wanted an oil change. He went through all the choices & she told him she wanted the regular oil. He told me that he asked her if she wanted the same "high mileage" oil that the previous owners of the truck was running. She said that she told him twice that she only wanted the regular oil in it. She came home & handed me a $75 receipt.

I had an oil /filter change at the Jiffy Lube # 817 on Baymeadows Ave in Jacksonville, Florida. A few days later there was a huge oil puddle under my car. I took the car to the Lexus dealership nearby and was told the old oil plug crush washer that seals the plug from leaking hadn't been replaced and neither had both the "O" rings on the oil filter and as a result the plug worked loose and my oil ran out. I had to have another oil change done at the dealership, which by the way was less expensive than Jiffy Lube.

I went for an oil change service at the Howell, NJ location on Sunday, Nov 29th. During the service I noticed that the technician didn't allow for the oil to properly drain & capped the drain plug. I brought it to the service manager's attention. The service manager told the technician to pull the drain plug. I thanked him. Then he proceeded to inform me that they would finish servicing my car but that I was no longer welcomed back & would no longer be serviced anymore. I have been taking my commercial & personal vehicles to this location for 5 yrs. I have never had an incident with any of the employees there. I have never been so disrespected by a service manager. This goes totally against the Pledge of Satisfaction.

I have had Jiffy Lube change the oil in and lube my '02 Sierra PU since it was new. I had them do this several weeks ago. The crew was new and appeared GREEN. But, I let them proceed. I had a concern about the total job and, after about 3 weeks, decided to drain and check the oil and take a look at the filter. I had great difficulty getting the drain plug out. I'm surprised that, as tight as it was, the technician had not stripped the threads when he screwed it in. After draining the oil, I attempted to remove the filter. It was totally stuck and nothing I tried could budge it. Finally I punctured it side-to-side with a screwdriver. Still, I couldn't budge it. Finally, I tore the filter apart until I could bet a tool on the filter base so I could dislodge it that way. NO WAY! Finally, I had to have the vehicle towed to my mechanic. He was able to dislodge the filter (remaining part) with an air impact tool.

For many years I have been bringing my cars to jiffy lube for oil changes. This is mostly due to convenience or not having a driveway to jack the car up to drain the oil. Even when negative new reports aired about jiffy lube I ignored them considering the past good experiences I had in Chicago when I lived there. My logic was it is very hard to screw up an oil change. I moved to Washington this past year and ended up buying a 2014 Chevy Cruze in light of the move. I have gotten 3 oil changes at your Lakewood location. The 1st visit they put the wrong oil in which is an honest mistake considering I didn't even know a different oil was needed.

Went to a local Jiffy Lube to get a routine oil change. They did everything as they should and left me with no disapproval thus far. Upon checking out they told me the tech had a slight issue putting one of the valve caps back on my tires, but was able to do so. I didn't think anything of it at the time. Now a few months have gone by and I get a warning about low tire pressure. So as I am trying to check and properly inflate all my tires I notice one cap will not come off. Tried to use pliers and the whole stem just spins. Of course the tire that is lowest in pressure is the one I can't access, go figure!

I took my one-year-old van into Jiffy Lube, Wall, New Jersey for an oil change. Van would not start and Joe ** the mechanic said some leaves must have fell under the air filter upon changing. After three hours, they told me that a sensor under the air filter was broken. I had notice that a mechanic struggled trying to get the filter in. To get my keys back I was told that I had to pay an additional $130.00. Joe ** said they didn't break it. No apology or sympathy offered. Business as usual for these clowns.

AVOID AT ALL COSTS, THEY WILL DAMAGE YOUR CAR! I went in for a standard oil change and was talked in to a coolant system and brake system flush. A few minutes into the flush the manager (Lynn) came over and told me there was a problem. He said there must have been a hairline crack in my coolant reservoir and that the flush made it worse, I would need a new reservoir to the tune of $250, and they couldn't get it today. I was forced to take a cab home (no offer of a ride) and came back the next day to get my car. I asked to see the old reservoir and when I did I could easily see they lied to me, both hose couplings were completely broken off. I complained and they told me that there would be no refund, it wasn't their fault it got broke.

I'm a single mother working very hard to take care of my child. I got sick last year and ended up in a homeless shelter and was recently featured in the local newspaper for fighting my way back and starting a cleaning service to it's now donates for their proceeds to women's homeless shelters. I took the little bit of savings but I had paid $4,000 cash for a vehicle and cleaning supplies. 3 months later took my vehicle in for routine oil change. They did not put the plug back in correctly. My engine locked up.

I took my daughter's 99 Daewoo Nubria to get an oil change. I was making sure to maintain the upkeep of the car because she is using it for college. I pulled up explained what service I wanted and got out of the car. After being there for 45 minutes or so I was approached by the manager who then stated that it's recommended that I have my radiator fluid flushed and wiper blades replaced. I stated that I was okay with the additional services required by the manager. Waited about an additional 40 min paid my $158 and left. All is well, right? WRONG!

We took our 2005 Chevy Tahoe into Jiffy Lube for routine maintenance (oil change and check fluids). Seven days later the Tahoe is running terrible. We take it to a mechanics shop and we are told there is no fluid in the transfer case, a bolt was not put back in, and it will cost $2500 for a new transfer case. We called Jiffy Lube and showed them on the invoice where it says the transfer case was checked and was full. After getting the runaround (phone calls not being returned because investigator from Jiffy Lube says he is busy looking at other car issues) we are finally told after a week that it is just a coincidence that the bolt "just happened to fall out" within seven days. We now have to borrow a vehicle while we go to court to get our car fixed. It is my opinion that Jiffy Lube is a despicable organization that will not stand by its work or its warranty.

Needed an oil change on my car. Went to Jiffy Lube, they said they will take care of my vehicle cleaning windows, and oil change in the package deal. They pull my car into the shop and can't get my car out of park and I see the driver struggling then 3 guys came and looked at the car and they said, "Have you always had this problem? Your car won't get out of park." I said, "No, it should be fine." 5 minutes later they realize you got to push down on it to move the gear over.

Worst experience of my life. Went in for oil change 9/27/15. Came out with a lemon - total loss of vehicle because of improperly installed drain cap. 10/3/2015, while driving on freeway, oil started spewing everywhere. The engine was damaged. Jiffy Lube accepted responsibility and deemed car to be a total loss.They offered less than the lowest KBB value for a different (lesser value) model and unwilling to reimburse for out of pocket expenses and inconvenience. The warranty department was beyond rude, threatening and had absolutely no sense of urgency.

I went to the Jiffy Lube in laurel md for a oil change on Friday October 16 2015 before a trip to NYC. An hour before I was to arrive in New York my check engine light came on and my transmission started to slip. I contacted OnStar in which they ran a diagnostic test and indicated three indicators pointed towards my transmission computer not working properly. After stopping pass an auto shop I had the computer to the transformation reset and it worked fine because I did not drive while in New York. And the ride home about two hours into my trip my check engine light came on again and my transmission started to slip yet again. By this time my RPM were revving up to about 4 to 5 notches while doing 60 on the highway. I finally made it home and set an appointment to take my car to the dealership.

Yesterday, 10/18/15, I visited a local Jiffy Lube for an oil change with a GROUPON coupon. The store manager immediately informed me that there would be a $58 upcharge for synthetic oil because of warranty requirements on a Lexus. I have had this car for over 7 years and it is no longer under warranty. I also keep my owner's manual in the car, and it says nothing about synthetic oil. After much resistance, he conceded. Later, he tried to tell me that the tires did not need rotating and 2 lug nuts with no chrome finish were rusted out. He never vacuumed the trunk as I requested and did not apply the Rain-X. He finished with a nasty grease mark on my driver's side floor mat.

Store 1226 took my 2013 Sonata in on 9/5/2015 for an oil change. Was told I had over 30,000 miles and should get an engine flush. Did that, drove off, car starts to act like it's gonna shut off. I don't know anything about cars so I park it for a few days... only for the problem to continue. Finally make an appointment at my dealer on 9/14/2015. Engine flush wasn't properly done and oil change... I don't think they were done at all. Call Jiffy Lube, they send someone out who swears it's all on tape and invite me to watch. Of course when I get there no tape. Owner calls me and yells at me for paying for a service I never received. New engine 7500, car rental 35, at 1st they would pay and now they don't feel responsible.

After checking online for coupons, I printed off a 10 dollars off coupon for Jiffy Lube. Hubby went there for the oil change, gave the employee the coupon, the coupon was not honored! The expiry date was Oct 31 of this year. Rip off place, will not go back! Never did get a reply as to why our coupon was not honored either. Would advice people to go elsewhere. Jiffy Lube Grande Prairie gets a big fat 0.

It took several emails to Jiffy Lube and then me posting on their Facebook page, to finally get their attention. My experience was related to the franchise owners, who put me in touch with another manager at their store, Melissa. She remembered me and was such a huge help. She was very polite, professional and did her best to expedite my refund, which came about two weeks later. Thank you, Melissa! Not sure about going back to Jiffy Lube though, there are a lot of complaints about stupid mistakes that happen continuously. I don't want to have to go through this inconvenience again!

I took my 2008 Dodge Nitro in for an oil change and brake replacement to the store on HWY 85/87 in Fountain, Colorado before I made a 1300 mile trip from Colorado Springs to Oregon. I spent about an hour or two waiting for my vehicle to be done, wasn't going to sit in the tiny waiting room. They said my car was finished and they would bring it around for me, cool thanks. Only one problem with that, not even 45 minutes into my trip and the brakes started to smoke when I stopped at a stop light. I wouldn't be so upset with them if they had done the job right the first time.

I am not one to write reviews, but the latest experience at Jiffy Lube sent me over the edge. I've been to Jiffy Lube a few times for inspection/emission. On one occasion, the tech had opened my glove compartment and sifted through my information to find my registration. I had already given them the registration card which gave them all the information they needed to do the inspection. I called and complained. They apologized and said that was not supposed to happen. On another occasion, I was told my air filter needed to be changed. The filter was fine. Jiffy Lube looks for every reason to sell you something -- especially when you don't need it.

I recently (Oct. of 2015) went to Jiffy Lube in Independence MO for an oil change and they put 2 quarts TOO MUCH in. I drove 100 miles west before I realized it. White smoke came out of my exhaust and there were noises under the hood. I finally checked the oil myself and found it was overfilled. So, I took it to Jiffy Lube in Topeka to fix the problem. They confirmed it had too much oil by 2 quarts and they drained the oil and put more back to the right level -- but no one was concerned that it could have hurt my engine (and an engine was just put in a few months earlier). I was annoyed with this. I tried to file a claim with Jiffy Lube, thinking they'd take responsibility -- but they didn't.

Last time I went to Jiffy Lube it was $38.00. Just had my oil changed and it was $63!! I then find out you can go online and print out a coupon for having the same oil change for $27!! What a rip off company!! I went back and gave the manager the coupon and told him to give this to his next customer! He would not do it.

I am Uber partner and visit the store for the first time for an oil change and present the 15% discount for Uber partner. The person who served me did not want to give the discount because they said I had to do the vehicle inspection and on another occasion gave me discount, I had to call manager and finally got the discount. The second occasion to return with a coupon that sent me Jiffy Lube oil change to be free Uber partner, end up paying $43 extra for alleged charges and fee, which did not say the coupon. Not ever return to this place.

I take my car to Jiffy Lube for emission and inspection. The technician told me that my car will not pass inspection because of front end problem tie rod loose or other bad parts. Then I went to Les Schwab to check the problem, they told me there is no problem, all parts in the front end of my car are function properly. They don't see nothing wrong. I went back to Jiffy Lube. I talk to the same technician. He said he will not pass the inspection because he not agree with the mechanics. I think he just want to give me a hard time. Now I don't know if I ever go back to them again for any car care.

400 Weston Pkwy, Cary, NC 27513 - I went for a state inspection for my vehicle at this location on Sept 24, 2015 since it is near to my office. This was my first ever inspection since my car is new. I called up before going and I was told that it would take only 15 mins and since my car is new it would only involve safety inspection. When I reached there, I was asked to wait in the waiting room for about 35 mins.

On August 18-2015 my mother had her 1 & last service done with Jiffy Lube. She was getting ready for a road trip & like always make sure her car gets checked, oil changed, etc.. a 2007 Hyundai Sonata perfect condition, road trip is great - 2 days later (oil change good for 3000 miles) she went 300 miles.. all the sudden car starts knocking badly, take it shop. They say "no oil, you need new motor!" She is shocked, she has never had any issues with car. After continuous investigation all damage is caused due to no oil & points to Jiffy Lube.

Truthfully I think I wasted $1000 and I don't even think they worked on my car. I have been back nine times since July. I have contacted the DM who told me he would take care of the situation but instead went on vacation and didn't call me and promised me a refund that I'm still waiting on. Don't ever take your car to Jiffy Lube. I literally had a sensor that wouldn't turn off and each time I had my car and they only worked on it for an hour. I can't get a hold of corporate and when I did they directed me to a DM who never gets back to me.

2411 & Stirling Road, Dania Beach, FL does not count with enough support or employees to carry out the signature service been offered. Vehicles are been left dirty and not vacuum.

I got my oil changed from their service center, and after a few weeks it started knocking. My oil showed full by the gauge kept saying low oil, high temp. I got into my driveway and it started knocking. I left it and called my dealership where I got it and they towed it and said the motor was blown. I had it towed back to my home cause could not pay for it to fix. I am on a set income and could not afford a new motor. I now have saved the funds after a couple months and having no car, and had it towed again back to the shop and it will cost me $2500 to fix if not more depending on what else they find. I will never use JIFFY LUBE again, and I promise they will not get recommended and everyone I see I will be telling them to RUN AND RUN FAST AND FAR.

Jiffy Lube is ripping people off. They advertise $19.99 oil change, but my actual bill for an oil change runs about $80. They add charges like "special filter charge" for changing my oil filter for an extra $20. The base oil change itself was $60 with an extra $7.50 added on top for 5W20 synthetic blend. Then for a tire rotation it is an extra $35.99. That is insane!!! The local Ford dealership uses a very similar blend and even rotates the tires for under $40. I think many people believe that Jiffy Lube is fast and cheap. They are neither.

I looked online at the Jiffy Lube website and saw a deal for a 21 dollar oil change. I showed up in my car which has 74000 miles on it. The "customer service rep" suggested the high mileage oil change to which I said sure. He informed me it would be 69 dollars for the oil change. After picking my jaw up off the floor I said "no friggin way." He said the standard oil change is 49 dollars. I was getting ready to leave when he told me that they could do the basic oil change for 25. I said go ahead, after much eye rolling from this idiot he leaves and "assists" the technicians with the oil change. He comes back in trying to upsell me on every service under the sun saying that my car was due for it.

My car is a Ford Five Hundred (2005), CVT Transmission... I took my car to Jiffy Lube to have the Transmission fluid changed due to service light coming on. 96,624 miles. My receipt states that Jiffy Lube put in the Manufacturer recommended ATF fluid. My Manufacturer recommended fluid states to only use CVT transmission fluid. Now the local Ford dealership states that this WILL totally ruin my transmission, which now after driving for 25 min. will not go over 30 mph, after leaving a stop light, or pulling out onto a busy hwy. I asked for a refund of the money, since my car had to be drained and new fluid added again. Not all of the incorrect fluid of course could be taken out... So now no one will return my calls from Jiffy Lube, and I will need a new Transmission!!!

On 8-15-15 I went to Jiffy Lube for an oil change with my 2013 Kia and the manager stated that the clips that hold the air cabin filter in place were already broken and that they didn't break it (odd I never had anyone check it before). When the vehicle was given back to me after the oil change the glove box was left opened and almost on the ground without placing it back in its original position and with all my papers on the floor. As I drove away the check engine light went on and stalled at the STOP sign. I turned it back on and at the traffic light it stalled again. I contacted Jiffy Lube and spoke with the manager and he stated to bring the vehicle back. As they were checking the vehicle he stated that when they pulled out the air filter debris fell into the lines and ruined a couple of sensors. They stood with my car leaving me stranded and returned it on Sunday morning.

Went to this Jiffy Lube on August 21st, of 2015, shortly after they opened. I just got done checking how dirty my oil was, so I figured I needed a oil change. Truth is (manager) Bonnie and the rest of the staff seemed very nice, although, I hate the continuance attempts to upsell everything. After the oil change I literally came out to a car, that had the cables hanging down (the ones connected to open the hood). I asked them to fix it, to no avail, and was brushed off with a "Matt ** (DM) will call you back." Took my car back to the mechanic and was told someone had to have pulled on the cords to break latch. NEVER AGAIN!

#Jiffylube3176 Today, 8/19/15 at approx 5 pm, I arrived at my local Jiffy Lube to have the oil changed in my vehicle, it is a 2011 Mazda CX-9, with 55,000 miles. When I arrived an employee approached and asked what I needed? I replied that I needed an oil change. He let me know there would be an hour wait, there were two vehicles ahead of me. I thanked him and said I wanted the $29.99 value oil change and the fluids topped off. He replied "That is not the oil that I want, you want the synthetic blend." I replied "this vehicle has never had a synthetic blend put in it at..." The employee interrupted me and said it came from the factory with a synthetic blend in it. I replied, "Jiffy Lube has never put a synthetic blend in it (I have always used Jiffy Lube to change the oil in this vehicle except when I was on vacation and I used a Mazda dealership that time)."

I brought my car in for a simple oil change. The employee then said I needed to replace my engine filter. He would take $10 off if I did it here. Once they were done, I get in car, turn key… car won't start, beeping noise on while key is out of ignition. I ask worker to check it out. They do can't find a problem and slowly one after the other start disappearing. This is a 2014 Chrysler 200 and I have NEVER HAD CAR ISSUES UNTIL THIS VISIT.

I went in for the first time to Jiffy Lube store# 2270. The people seem to be reading from a script. I was asked which type of oil quality I wanted. It hit me, how would I know if my husband is the only one who brings the vehicles to service. I went for the cheapest. $44.95 was the price printed next to the picture of the oil. My bill was $116.13. I waited for almost one hour and then the salesman stated that I needed a new battery, and he showed me a piece of old receipt, the Battery test showing that my voltage was 11.05v. He kept insisting that the battery need it to be replaced. The way the representative came across alert my suspicion so I refused for a battery replacement, and I requested a copy of the battery test receipt which he gave it to me with hesitation. I knew that if my battery was that low my car battery will be dead.

Jiffy Lube 2299- 4835 Louetta Rd Spring TX 77388. Never take your car here. They are irresponsible. On July 22, 2015 I took both of my cars for an oil change. In one of my cars they told me I needed new wiper blades. I told him they are 2 weeks old!! He said "oh sorry". In my VW Tiguan, they told and showed me my air filters and said they need replacement. I declined. Went home and on July 24, 2015 I started noticing some wet spots on my driveway. I'm no mechanic, so I thought it was the water from the air conditioning. Until a few days ago the spot was getting bigger and not drying up, so I touch it and it was oil. I checked the oil level on my VW Tiguan and it was down 1/2 a quart. I took the car back to Jiffy Lube on August 7, because I thought maybe they left the drain plug loose.

Making a mistake is one thing, but refusing to acknowledge your mistake is unforgivable. The short story is they left my radiator cap loose and on my way out of town on a long trip, the car overheated because all of the coolant had evaporated. When I called to tell them, the manager completely refused to consider the possibility that it was their fault. And I KNOW it was their fault. I had the oil changed 2 days before my trip and NOBODY else was under the hood in those two days. Never had a problem prior to this and haven't had a problem since. I tried multiple times to reach the local franchise. No response. I called corporate and they forwarded my inquiry. No response. I don't do business with anyone that cares that little about their customers. And let me be clear. I don't want anything from them. I'm not looking to get anything for free. I just like being treated with respect. They have earned this extremely bad review!

I changed my oil myself and at the same time my friend had Jiffy Lube do his. After about a week with mine having more than twice the miles put on after the changes, we were looking at the dip sticks on both. Mine was still clear and tricky to read the stick. His was dark and over full. I told him "something didn't look right here." He didn't watch or see or know anything on what they did. He just said "oil change" that's it to them.

On July 19, 2015, my husband took our 2004 Kia Sorento in for an oil change and transmission service. We had no issues with the vehicle prior to this visit. The next day my husband calls me to say he needs to be picked up because the vehicle won't start. The battery is charged, but the starter won't engage. He checked the oil, which was fine at that time, but both of us are baffled by this because this hasn't occurred previously. The next morning after dropping him off work he tries to start the vehicle, and it works. We switch vehicles, and I drive the Kia straight to the dealership before going to work. When I arrive, one of the service techs points out that oil is leaking from my engine. The vehicle drove fine the entire way there. After a couple of hours, the dealership calls me to advise I need a new engine.

Davie Jiffy Lube bought out small business owner and quality went down and price went up. They constantly try to upsell. They tried to sell me a battery for my brand new truck, said the cold cranking amps were only 49, which is impossible because my truck started fine. It only needed the terminals cleaned which I did myself on 2 minutes. I will tell everyone I know not to use them.

Truck was overfilled with oil. Threw a rod and I'm going through a nightmare trying to contact them and come to a resolution. Calls, emails, etc. to both local and corporate offices go unanswered and unreturned. Horrible customer service. Very unhappy with how this is being handled.

I went in for the first time to Jiffy Lube. The people seem to be reading from a script. I was asked which type of oil quality I wanted. It hit me how would I know if that is the oil I would get. I went for the cheapest. $44.95 was the price printed next to the picture of the oil. My bill was $53.87. He stated, and it is printed on my bill, that I needed a new battery, wiper blades and coolant. I refused, knowing fully well that the blades were replaced 3 months earlier and the battery was 1 year old and still under warranty. I went to O'Reilly Auto Parts immediately after the oil change and the salesman confirmed with me that the blades are in perfect condition, the battery is good and the coolant was slightly low. I got my coolant there. Now I questioned if my oil was ever really changed or if they reused old oil. With such lack of integrity anything goes.

Took my 2002 Yukon XL to the Jiffy Lube on Joppa Rd for a Signature Service last weekend. After I left I only drove about half a mile and the check engine light came as well as the check oil light came on. I took it back to Jiffy Lube and was told that it was just a faulty sensor and I was told to reset the battery, which I did. I had to go out of town for work all week and as I was driving home from Pa. the truck started making a strange noise and didn't want to run right. I finally got it home and called Jiffy Lube. The manager came to look at it and told me that my front differential plug had been loosened, all the fluid ran out and it was destroyed. When I spoke to the district manager he said that could not have happened there and was not taking responsibility for it. Now I am fighting to get them to fix what they destroyed.