Jiffy Lube Reviews

I couldn't be more angry with these people and their lack of service and knowledge. I took my Audi A4 into store #705 in Arvada, CO for a quick oil and oil filter change; $84.21 bill. One would think this would be pretty easy and something they couldn't mess up; I was wrong... very wrong. First the wrong oil filter was installed. The oil filter didn't fit properly, so they crammed the oil filter into the housing and it didn't fit over the tube from the oil filter housing assembly of the engine; rather pushed off to one side, crammed against the end of the tube. So a portion of the oil wasn't even going through the filter.

This place has become dangerous. I went for routine maintenance which I have done for several years. In the last year they have not put tire covers on securely, and in the most recent visit, they broke a tire strut (and said the nut was missing. It was not when I went in) and failed to check the brakes (I had to get the shoes replaced within the week). This franchise cannot be trusted with the safety of auto maintenance, and this is a major deterioration in the past year.

Had my oil changed 2 months ago. My car started smoking 2 wks ago, took it to a mechanic, Jiffy Lube overfilled my oil by 5 qts. The mechanic stated it's like they did not even drain the old oil. He did an oil change and replaced the PCV valve. I am still having problems. Never had my oil change by one of these companies, never will again.

My 18 year old daughter went to the Jiffy Lube #2017 @ 327 West 500 South in Bountiful, Utah. She told the manager that she wanted an oil change. He went through all the choices & she told him she wanted the regular oil. He told me that he asked her if she wanted the same "high mileage" oil that the previous owners of the truck was running. She said that she told him twice that she only wanted the regular oil in it. She came home & handed me a $75 receipt.

I had an oil /filter change at the Jiffy Lube # 817 on Baymeadows Ave in Jacksonville, Florida. A few days later there was a huge oil puddle under my car. I took the car to the Lexus dealership nearby and was told the old oil plug crush washer that seals the plug from leaking hadn't been replaced and neither had both the "O" rings on the oil filter and as a result the plug worked loose and my oil ran out. I had to have another oil change done at the dealership, which by the way was less expensive than Jiffy Lube.

I went for an oil change service at the Howell, NJ location on Sunday, Nov 29th. During the service I noticed that the technician didn't allow for the oil to properly drain & capped the drain plug. I brought it to the service manager's attention. The service manager told the technician to pull the drain plug. I thanked him. Then he proceeded to inform me that they would finish servicing my car but that I was no longer welcomed back & would no longer be serviced anymore. I have been taking my commercial & personal vehicles to this location for 5 yrs. I have never had an incident with any of the employees there. I have never been so disrespected by a service manager. This goes totally against the Pledge of Satisfaction.

I have had Jiffy Lube change the oil in and lube my '02 Sierra PU since it was new. I had them do this several weeks ago. The crew was new and appeared GREEN. But, I let them proceed. I had a concern about the total job and, after about 3 weeks, decided to drain and check the oil and take a look at the filter. I had great difficulty getting the drain plug out. I'm surprised that, as tight as it was, the technician had not stripped the threads when he screwed it in. After draining the oil, I attempted to remove the filter. It was totally stuck and nothing I tried could budge it. Finally I punctured it side-to-side with a screwdriver. Still, I couldn't budge it. Finally, I tore the filter apart until I could bet a tool on the filter base so I could dislodge it that way. NO WAY! Finally, I had to have the vehicle towed to my mechanic. He was able to dislodge the filter (remaining part) with an air impact tool.

For many years I have been bringing my cars to jiffy lube for oil changes. This is mostly due to convenience or not having a driveway to jack the car up to drain the oil. Even when negative new reports aired about jiffy lube I ignored them considering the past good experiences I had in Chicago when I lived there. My logic was it is very hard to screw up an oil change. I moved to Washington this past year and ended up buying a 2014 Chevy Cruze in light of the move. I have gotten 3 oil changes at your Lakewood location. The 1st visit they put the wrong oil in which is an honest mistake considering I didn't even know a different oil was needed.

Went to a local Jiffy Lube to get a routine oil change. They did everything as they should and left me with no disapproval thus far. Upon checking out they told me the tech had a slight issue putting one of the valve caps back on my tires, but was able to do so. I didn't think anything of it at the time. Now a few months have gone by and I get a warning about low tire pressure. So as I am trying to check and properly inflate all my tires I notice one cap will not come off. Tried to use pliers and the whole stem just spins. Of course the tire that is lowest in pressure is the one I can't access, go figure!

I took my one-year-old van into Jiffy Lube, Wall, New Jersey for an oil change. Van would not start and Joe ** the mechanic said some leaves must have fell under the air filter upon changing. After three hours, they told me that a sensor under the air filter was broken. I had notice that a mechanic struggled trying to get the filter in. To get my keys back I was told that I had to pay an additional $130.00. Joe ** said they didn't break it. No apology or sympathy offered. Business as usual for these clowns.

AVOID AT ALL COSTS, THEY WILL DAMAGE YOUR CAR! I went in for a standard oil change and was talked in to a coolant system and brake system flush. A few minutes into the flush the manager (Lynn) came over and told me there was a problem. He said there must have been a hairline crack in my coolant reservoir and that the flush made it worse, I would need a new reservoir to the tune of $250, and they couldn't get it today. I was forced to take a cab home (no offer of a ride) and came back the next day to get my car. I asked to see the old reservoir and when I did I could easily see they lied to me, both hose couplings were completely broken off. I complained and they told me that there would be no refund, it wasn't their fault it got broke.

I'm a single mother working very hard to take care of my child. I got sick last year and ended up in a homeless shelter and was recently featured in the local newspaper for fighting my way back and starting a cleaning service to it's now donates for their proceeds to women's homeless shelters. I took the little bit of savings but I had paid $4,000 cash for a vehicle and cleaning supplies. 3 months later took my vehicle in for routine oil change. They did not put the plug back in correctly. My engine locked up.

I took my daughter's 99 Daewoo Nubria to get an oil change. I was making sure to maintain the upkeep of the car because she is using it for college. I pulled up explained what service I wanted and got out of the car. After being there for 45 minutes or so I was approached by the manager who then stated that it's recommended that I have my radiator fluid flushed and wiper blades replaced. I stated that I was okay with the additional services required by the manager. Waited about an additional 40 min paid my $158 and left. All is well, right? WRONG!

We took our 2005 Chevy Tahoe into Jiffy Lube for routine maintenance (oil change and check fluids). Seven days later the Tahoe is running terrible. We take it to a mechanics shop and we are told there is no fluid in the transfer case, a bolt was not put back in, and it will cost $2500 for a new transfer case. We called Jiffy Lube and showed them on the invoice where it says the transfer case was checked and was full. After getting the runaround (phone calls not being returned because investigator from Jiffy Lube says he is busy looking at other car issues) we are finally told after a week that it is just a coincidence that the bolt "just happened to fall out" within seven days. We now have to borrow a vehicle while we go to court to get our car fixed. It is my opinion that Jiffy Lube is a despicable organization that will not stand by its work or its warranty.

Needed an oil change on my car. Went to Jiffy Lube, they said they will take care of my vehicle cleaning windows, and oil change in the package deal. They pull my car into the shop and can't get my car out of park and I see the driver struggling then 3 guys came and looked at the car and they said, "Have you always had this problem? Your car won't get out of park." I said, "No, it should be fine." 5 minutes later they realize you got to push down on it to move the gear over.

Worst experience of my life. Went in for oil change 9/27/15. Came out with a lemon - total loss of vehicle because of improperly installed drain cap. 10/3/2015, while driving on freeway, oil started spewing everywhere. The engine was damaged. Jiffy Lube accepted responsibility and deemed car to be a total loss.They offered less than the lowest KBB value for a different (lesser value) model and unwilling to reimburse for out of pocket expenses and inconvenience. The warranty department was beyond rude, threatening and had absolutely no sense of urgency.

I went to the Jiffy Lube in laurel md for a oil change on Friday October 16 2015 before a trip to NYC. An hour before I was to arrive in New York my check engine light came on and my transmission started to slip. I contacted OnStar in which they ran a diagnostic test and indicated three indicators pointed towards my transmission computer not working properly. After stopping pass an auto shop I had the computer to the transformation reset and it worked fine because I did not drive while in New York. And the ride home about two hours into my trip my check engine light came on again and my transmission started to slip yet again. By this time my RPM were revving up to about 4 to 5 notches while doing 60 on the highway. I finally made it home and set an appointment to take my car to the dealership.

Yesterday, 10/18/15, I visited a local Jiffy Lube for an oil change with a GROUPON coupon. The store manager immediately informed me that there would be a $58 upcharge for synthetic oil because of warranty requirements on a Lexus. I have had this car for over 7 years and it is no longer under warranty. I also keep my owner's manual in the car, and it says nothing about synthetic oil. After much resistance, he conceded. Later, he tried to tell me that the tires did not need rotating and 2 lug nuts with no chrome finish were rusted out. He never vacuumed the trunk as I requested and did not apply the Rain-X. He finished with a nasty grease mark on my driver's side floor mat.

Store 1226 took my 2013 Sonata in on 9/5/2015 for an oil change. Was told I had over 30,000 miles and should get an engine flush. Did that, drove off, car starts to act like it's gonna shut off. I don't know anything about cars so I park it for a few days... only for the problem to continue. Finally make an appointment at my dealer on 9/14/2015. Engine flush wasn't properly done and oil change... I don't think they were done at all. Call Jiffy Lube, they send someone out who swears it's all on tape and invite me to watch. Of course when I get there no tape. Owner calls me and yells at me for paying for a service I never received. New engine 7500, car rental 35, at 1st they would pay and now they don't feel responsible.

After checking online for coupons, I printed off a 10 dollars off coupon for Jiffy Lube. Hubby went there for the oil change, gave the employee the coupon, the coupon was not honored! The expiry date was Oct 31 of this year. Rip off place, will not go back! Never did get a reply as to why our coupon was not honored either. Would advice people to go elsewhere. Jiffy Lube Grande Prairie gets a big fat 0.

It took several emails to Jiffy Lube and then me posting on their Facebook page, to finally get their attention. My experience was related to the franchise owners, who put me in touch with another manager at their store, Melissa. She remembered me and was such a huge help. She was very polite, professional and did her best to expedite my refund, which came about two weeks later. Thank you, Melissa! Not sure about going back to Jiffy Lube though, there are a lot of complaints about stupid mistakes that happen continuously. I don't want to have to go through this inconvenience again!

I took my 2008 Dodge Nitro in for an oil change and brake replacement to the store on HWY 85/87 in Fountain, Colorado before I made a 1300 mile trip from Colorado Springs to Oregon. I spent about an hour or two waiting for my vehicle to be done, wasn't going to sit in the tiny waiting room. They said my car was finished and they would bring it around for me, cool thanks. Only one problem with that, not even 45 minutes into my trip and the brakes started to smoke when I stopped at a stop light. I wouldn't be so upset with them if they had done the job right the first time.

I am not one to write reviews, but the latest experience at Jiffy Lube sent me over the edge. I've been to Jiffy Lube a few times for inspection/emission. On one occasion, the tech had opened my glove compartment and sifted through my information to find my registration. I had already given them the registration card which gave them all the information they needed to do the inspection. I called and complained. They apologized and said that was not supposed to happen. On another occasion, I was told my air filter needed to be changed. The filter was fine. Jiffy Lube looks for every reason to sell you something -- especially when you don't need it.

I recently (Oct. of 2015) went to Jiffy Lube in Independence MO for an oil change and they put 2 quarts TOO MUCH in. I drove 100 miles west before I realized it. White smoke came out of my exhaust and there were noises under the hood. I finally checked the oil myself and found it was overfilled. So, I took it to Jiffy Lube in Topeka to fix the problem. They confirmed it had too much oil by 2 quarts and they drained the oil and put more back to the right level -- but no one was concerned that it could have hurt my engine (and an engine was just put in a few months earlier). I was annoyed with this. I tried to file a claim with Jiffy Lube, thinking they'd take responsibility -- but they didn't.

Last time I went to Jiffy Lube it was $38.00. Just had my oil changed and it was $63!! I then find out you can go online and print out a coupon for having the same oil change for $27!! What a rip off company!! I went back and gave the manager the coupon and told him to give this to his next customer! He would not do it.

I am Uber partner and visit the store for the first time for an oil change and present the 15% discount for Uber partner. The person who served me did not want to give the discount because they said I had to do the vehicle inspection and on another occasion gave me discount, I had to call manager and finally got the discount. The second occasion to return with a coupon that sent me Jiffy Lube oil change to be free Uber partner, end up paying $43 extra for alleged charges and fee, which did not say the coupon. Not ever return to this place.

I take my car to Jiffy Lube for emission and inspection. The technician told me that my car will not pass inspection because of front end problem tie rod loose or other bad parts. Then I went to Les Schwab to check the problem, they told me there is no problem, all parts in the front end of my car are function properly. They don't see nothing wrong. I went back to Jiffy Lube. I talk to the same technician. He said he will not pass the inspection because he not agree with the mechanics. I think he just want to give me a hard time. Now I don't know if I ever go back to them again for any car care.

400 Weston Pkwy, Cary, NC 27513 - I went for a state inspection for my vehicle at this location on Sept 24, 2015 since it is near to my office. This was my first ever inspection since my car is new. I called up before going and I was told that it would take only 15 mins and since my car is new it would only involve safety inspection. When I reached there, I was asked to wait in the waiting room for about 35 mins.

On August 18-2015 my mother had her 1 & last service done with Jiffy Lube. She was getting ready for a road trip & like always make sure her car gets checked, oil changed, etc.. a 2007 Hyundai Sonata perfect condition, road trip is great - 2 days later (oil change good for 3000 miles) she went 300 miles.. all the sudden car starts knocking badly, take it shop. They say "no oil, you need new motor!" She is shocked, she has never had any issues with car. After continuous investigation all damage is caused due to no oil & points to Jiffy Lube.

Truthfully I think I wasted $1000 and I don't even think they worked on my car. I have been back nine times since July. I have contacted the DM who told me he would take care of the situation but instead went on vacation and didn't call me and promised me a refund that I'm still waiting on. Don't ever take your car to Jiffy Lube. I literally had a sensor that wouldn't turn off and each time I had my car and they only worked on it for an hour. I can't get a hold of corporate and when I did they directed me to a DM who never gets back to me.

2411 & Stirling Road, Dania Beach, FL does not count with enough support or employees to carry out the signature service been offered. Vehicles are been left dirty and not vacuum.

I got my oil changed from their service center, and after a few weeks it started knocking. My oil showed full by the gauge kept saying low oil, high temp. I got into my driveway and it started knocking. I left it and called my dealership where I got it and they towed it and said the motor was blown. I had it towed back to my home cause could not pay for it to fix. I am on a set income and could not afford a new motor. I now have saved the funds after a couple months and having no car, and had it towed again back to the shop and it will cost me $2500 to fix if not more depending on what else they find. I will never use JIFFY LUBE again, and I promise they will not get recommended and everyone I see I will be telling them to RUN AND RUN FAST AND FAR.

Jiffy Lube is ripping people off. They advertise $19.99 oil change, but my actual bill for an oil change runs about $80. They add charges like "special filter charge" for changing my oil filter for an extra $20. The base oil change itself was $60 with an extra $7.50 added on top for 5W20 synthetic blend. Then for a tire rotation it is an extra $35.99. That is insane!!! The local Ford dealership uses a very similar blend and even rotates the tires for under $40. I think many people believe that Jiffy Lube is fast and cheap. They are neither.

I looked online at the Jiffy Lube website and saw a deal for a 21 dollar oil change. I showed up in my car which has 74000 miles on it. The "customer service rep" suggested the high mileage oil change to which I said sure. He informed me it would be 69 dollars for the oil change. After picking my jaw up off the floor I said "no friggin way." He said the standard oil change is 49 dollars. I was getting ready to leave when he told me that they could do the basic oil change for 25. I said go ahead, after much eye rolling from this idiot he leaves and "assists" the technicians with the oil change. He comes back in trying to upsell me on every service under the sun saying that my car was due for it.

My car is a Ford Five Hundred (2005), CVT Transmission... I took my car to Jiffy Lube to have the Transmission fluid changed due to service light coming on. 96,624 miles. My receipt states that Jiffy Lube put in the Manufacturer recommended ATF fluid. My Manufacturer recommended fluid states to only use CVT transmission fluid. Now the local Ford dealership states that this WILL totally ruin my transmission, which now after driving for 25 min. will not go over 30 mph, after leaving a stop light, or pulling out onto a busy hwy. I asked for a refund of the money, since my car had to be drained and new fluid added again. Not all of the incorrect fluid of course could be taken out... So now no one will return my calls from Jiffy Lube, and I will need a new Transmission!!!

On 8-15-15 I went to Jiffy Lube for an oil change with my 2013 Kia and the manager stated that the clips that hold the air cabin filter in place were already broken and that they didn't break it (odd I never had anyone check it before). When the vehicle was given back to me after the oil change the glove box was left opened and almost on the ground without placing it back in its original position and with all my papers on the floor. As I drove away the check engine light went on and stalled at the STOP sign. I turned it back on and at the traffic light it stalled again. I contacted Jiffy Lube and spoke with the manager and he stated to bring the vehicle back. As they were checking the vehicle he stated that when they pulled out the air filter debris fell into the lines and ruined a couple of sensors. They stood with my car leaving me stranded and returned it on Sunday morning.

Went to this Jiffy Lube on August 21st, of 2015, shortly after they opened. I just got done checking how dirty my oil was, so I figured I needed a oil change. Truth is (manager) Bonnie and the rest of the staff seemed very nice, although, I hate the continuance attempts to upsell everything. After the oil change I literally came out to a car, that had the cables hanging down (the ones connected to open the hood). I asked them to fix it, to no avail, and was brushed off with a "Matt ** (DM) will call you back." Took my car back to the mechanic and was told someone had to have pulled on the cords to break latch. NEVER AGAIN!

#Jiffylube3176 Today, 8/19/15 at approx 5 pm, I arrived at my local Jiffy Lube to have the oil changed in my vehicle, it is a 2011 Mazda CX-9, with 55,000 miles. When I arrived an employee approached and asked what I needed? I replied that I needed an oil change. He let me know there would be an hour wait, there were two vehicles ahead of me. I thanked him and said I wanted the $29.99 value oil change and the fluids topped off. He replied "That is not the oil that I want, you want the synthetic blend." I replied "this vehicle has never had a synthetic blend put in it at..." The employee interrupted me and said it came from the factory with a synthetic blend in it. I replied, "Jiffy Lube has never put a synthetic blend in it (I have always used Jiffy Lube to change the oil in this vehicle except when I was on vacation and I used a Mazda dealership that time)."

I brought my car in for a simple oil change. The employee then said I needed to replace my engine filter. He would take $10 off if I did it here. Once they were done, I get in car, turn key… car won't start, beeping noise on while key is out of ignition. I ask worker to check it out. They do can't find a problem and slowly one after the other start disappearing. This is a 2014 Chrysler 200 and I have NEVER HAD CAR ISSUES UNTIL THIS VISIT.

I went in for the first time to Jiffy Lube store# 2270. The people seem to be reading from a script. I was asked which type of oil quality I wanted. It hit me, how would I know if my husband is the only one who brings the vehicles to service. I went for the cheapest. $44.95 was the price printed next to the picture of the oil. My bill was $116.13. I waited for almost one hour and then the salesman stated that I needed a new battery, and he showed me a piece of old receipt, the Battery test showing that my voltage was 11.05v. He kept insisting that the battery need it to be replaced. The way the representative came across alert my suspicion so I refused for a battery replacement, and I requested a copy of the battery test receipt which he gave it to me with hesitation. I knew that if my battery was that low my car battery will be dead.

Jiffy Lube 2299- 4835 Louetta Rd Spring TX 77388. Never take your car here. They are irresponsible. On July 22, 2015 I took both of my cars for an oil change. In one of my cars they told me I needed new wiper blades. I told him they are 2 weeks old!! He said "oh sorry". In my VW Tiguan, they told and showed me my air filters and said they need replacement. I declined. Went home and on July 24, 2015 I started noticing some wet spots on my driveway. I'm no mechanic, so I thought it was the water from the air conditioning. Until a few days ago the spot was getting bigger and not drying up, so I touch it and it was oil. I checked the oil level on my VW Tiguan and it was down 1/2 a quart. I took the car back to Jiffy Lube on August 7, because I thought maybe they left the drain plug loose.

Making a mistake is one thing, but refusing to acknowledge your mistake is unforgivable. The short story is they left my radiator cap loose and on my way out of town on a long trip, the car overheated because all of the coolant had evaporated. When I called to tell them, the manager completely refused to consider the possibility that it was their fault. And I KNOW it was their fault. I had the oil changed 2 days before my trip and NOBODY else was under the hood in those two days. Never had a problem prior to this and haven't had a problem since. I tried multiple times to reach the local franchise. No response. I called corporate and they forwarded my inquiry. No response. I don't do business with anyone that cares that little about their customers. And let me be clear. I don't want anything from them. I'm not looking to get anything for free. I just like being treated with respect. They have earned this extremely bad review!

I changed my oil myself and at the same time my friend had Jiffy Lube do his. After about a week with mine having more than twice the miles put on after the changes, we were looking at the dip sticks on both. Mine was still clear and tricky to read the stick. His was dark and over full. I told him "something didn't look right here." He didn't watch or see or know anything on what they did. He just said "oil change" that's it to them.

On July 19, 2015, my husband took our 2004 Kia Sorento in for an oil change and transmission service. We had no issues with the vehicle prior to this visit. The next day my husband calls me to say he needs to be picked up because the vehicle won't start. The battery is charged, but the starter won't engage. He checked the oil, which was fine at that time, but both of us are baffled by this because this hasn't occurred previously. The next morning after dropping him off work he tries to start the vehicle, and it works. We switch vehicles, and I drive the Kia straight to the dealership before going to work. When I arrive, one of the service techs points out that oil is leaking from my engine. The vehicle drove fine the entire way there. After a couple of hours, the dealership calls me to advise I need a new engine.

Davie Jiffy Lube bought out small business owner and quality went down and price went up. They constantly try to upsell. They tried to sell me a battery for my brand new truck, said the cold cranking amps were only 49, which is impossible because my truck started fine. It only needed the terminals cleaned which I did myself on 2 minutes. I will tell everyone I know not to use them.

Truck was overfilled with oil. Threw a rod and I'm going through a nightmare trying to contact them and come to a resolution. Calls, emails, etc. to both local and corporate offices go unanswered and unreturned. Horrible customer service. Very unhappy with how this is being handled.

I went in for the first time to Jiffy Lube. The people seem to be reading from a script. I was asked which type of oil quality I wanted. It hit me how would I know if that is the oil I would get. I went for the cheapest. $44.95 was the price printed next to the picture of the oil. My bill was $53.87. He stated, and it is printed on my bill, that I needed a new battery, wiper blades and coolant. I refused, knowing fully well that the blades were replaced 3 months earlier and the battery was 1 year old and still under warranty. I went to O'Reilly Auto Parts immediately after the oil change and the salesman confirmed with me that the blades are in perfect condition, the battery is good and the coolant was slightly low. I got my coolant there. Now I questioned if my oil was ever really changed or if they reused old oil. With such lack of integrity anything goes.

Took my 2002 Yukon XL to the Jiffy Lube on Joppa Rd for a Signature Service last weekend. After I left I only drove about half a mile and the check engine light came as well as the check oil light came on. I took it back to Jiffy Lube and was told that it was just a faulty sensor and I was told to reset the battery, which I did. I had to go out of town for work all week and as I was driving home from Pa. the truck started making a strange noise and didn't want to run right. I finally got it home and called Jiffy Lube. The manager came to look at it and told me that my front differential plug had been loosened, all the fluid ran out and it was destroyed. When I spoke to the district manager he said that could not have happened there and was not taking responsibility for it. Now I am fighting to get them to fix what they destroyed.

July 22, 2015 I went to Jiffy Lube on 87 St. Biscayne Blvd, for an oil change. After sitting for 30 minutes, they told me that my oil tank was half full, gas in the fuel line and water in brake fluid... I told them I just had my brake fluid flushed. So I knew they were trying to jack up the services. Well they said I need my fuel injection flush, radiator flush and oil flush, the price was 975 dollars. I told them I have to come back another time, because I have no funds to do it. Well they convince me that it's very important that I get this done immediately, they will finance me.

I went to take my car in to get a quick oil change, clean the fuel system, and get the head light replaced (on a Saturday). I went in with all my windows rolled up, but when I went out to claim my car, the driver side window was half-way down. I thought, "No big deal," got in my car, and tried to roll it up. To my surprise, the window was entirely off track, not rolling up right. One employee came over and tried to help me pull my window up and straighten it, but only made it worse (and got grease all over the window). I didn't think it was a big deal, I would just straighten it myself.

On 7/20/2015 I had my oil changed at Jiffy Lube in Hadley, MA. It all went well and I was happy with the service and actually filled out a survey form that was very favorable. All was good until I drove the car on the highway on 7/22/2015 (2 days later). I was going about 65 mph and all of a sudden very loud banging sounds were coming from under the car. I stopped and inspected the car and it turns out the protective plastic sheeting under the car had detached and was dragging on the bottom of the road. This could have caused a major accident if it came completely off and hit another vehicle. My car is now parked in my driveway waiting for my mechanic to take a look at it to make sure nothing else happened to it and ATTACH the thing the way it should have been in the first place.

On Thursday, July 16, 2015, my car was taken to Jiffy Lube (Aramingo Ave) for an oil change that cost $108. My car was in great shape prior to the oil change. It appeared ok Thursday evening and Friday morning. After work on Friday, I came back to my car and started the ignition and the car had loud tapping noises. I called Jiffy Lube and asked them would have possibly happened while during the oil change that would cause my car to be making loud noises. Friday night, I had to add an extra bottle of oil because it was completely filled. Jiffy Lube came on Monday, July 20, towed the car back and called me to say they of course didn't do anything wrong and I needed a tune up and a tension rod and possible motor. At this moment I'm out of a car. Friday, July 24, I'll be taking my car to a mechanic to find out exactly what the problem is. I'll post the results in a few days.

My sister's cavalier had ac stop working and she cannot handle heat. Stopped in Jiffy Lube at 428 W Apache Trl Apache Junction. I called them to verify they need to find leak and fix ac. They only spent twenty minutes on it saying there were no leaks and just added freon so it would work again. They charged one hundred dollars and ninety cents for the quick charge. Next day her ac didn't work and I called them as she can't drive in heat. They said guy that oversees that repair won't be around for a day or two. I had to get it fixed and tried another shop that found schrader valve bad. They redid system, replaced valve and recharged to new specs in two hours total time. They charged me one hundred dollars and twenty cents to fix right. Jiffy Lube took me for hundred dollars and did not plan on finding leak in first place. I have the 7/15/15 invoice from Jiffy Lube and the invoice from shop that fixed ac for proof.

We brought our new Dodge Grand Caravan (3500 miles) to Jiffy Lube store #133 in Braintree Ma. for an oil change. Two days later as my wife drives down the street and the engine light comes on, luckily she was smart and pulled to the side realizing she just had the oil changed. There was no oil in the engine, in fact all the oil was now sitting in my driveway that we just had put in last fall.

Jiffy Lube employees are predators. Charged me six times what they should have for parts and twice as much for labor and charged me for work they didn't do - radiator flush. Lied about the severity of the need for repairs to scare me into agreeing to the work. I told them they were cleaning out my checking account and their response, "It's better than your car being broken down on the side of the road." I filed a complaint with BBB.

Sent my daughter to get her headlight changed for a 2003 Ford Escape. The last time we went there it was 26.99. This time it was 43.99. My daughter thought it seemed high but didn't really know what to do so she just paid. I think that it was extremely overpriced so I called to ask and the owner who barely spoke English let me know that was their price and basically too bad. Won't ever be using their services again. This one was in Hoffman Estates, IL.

I would love to share my experience that I received at Jiffy lube with you guys... I went in for an oil change and paid Jiffy lube almost $300 for an oil change, trans flush, & radiator flush after they insisted that I needed them. Drove directly home afterwards. Four days later when I went to use that vehicle, I made it about 30 miles from my house and the car began sounding like a truck!! I turned around to return home & had the car checked. As soon as you open the hood, my oil dipstick flung upwards and some type of fluid was everywhere under the hood! Jiffy lube sent someone out to my house to inspect the car. I was then told not to drive it and that they would have the car towed in to be repaired by the service shop they use. I refused their shop and requested that it be sent to the dealer.

When the price was quoted, they had already drain the oil from my engine. Over $110.00 for an oil change.

On June 27, 2015 I had my oil changed and tires rotated on my 2009 Jeep Wrangler unlimited (4 door). On June 28 my family and I left for Maine for a week long vacation. While returning from our vacation on I-495 in the state of Massachusetts the jeep began to shake and vibrate. We pulled over to as safe as a location as possible. I got out of the vehicle and found that 4 out of 5 lug nuts and wheel studs had snapped off. Since I have AAA I placed a call requesting a flat bed to tow my Jeep. We have to have it towed to a local hotel as it was 4th of July weekend and all shops were closed. I then had to call a taxi and have my family transported to the hotel. The cost for this was $ 61.00.

Took my car in for an oil change Monday 7/6/15 in preparation for a day trip to Maine the following morning. We began to hear a knocking noise once we got off the highway in route to our destination and pulled into a local Midas station to have it looked at. The technician was quick to discover our oil had been overfilled and that was in fact what was causing our issue. A rental car, a Budget rental truck, tow dolly, motel room and over a grand later we made it home! Ruining our mini getaway and costing us some serious unexpected expenses! My car is not driveable now and we've gotten nowhere w/ this company so far!

I was able to locate those papers that had been removed from my glove compartment -- they were on the floor of my car underneath the passenger seat. However, I don't know why they would have had any reason to go in my glove compartment whatsoever.

That day nothing out of the ordinary occurred, I was serviced fairly, and on my way within 40 minutes. Our vehicle is a 2012 Ford 150 Truck. The following day 7/1/2015 at about noon, pedestrians were calling our attention that we were dragging a large piece of material from the front engine area. That piece is a rubber protection device 5X30-10 lbs that simply was not reattached right, nothing really serious, and I was not that too concerned. While returning the vehicle, the same staff member attended to us, as he remembered us, said "Ford puts too much protective plastic and rubber under the motor, I'll take care of that" which he did. I then said "I am losing my confidence in your services, don't blame the manufacturer."

My son took his vehicle in for an oil change and to get his filters changed. He called me and said it would be $850... I WENT BALLISTIC. I got the manager on the phone, read him the riot act, told him Specifically what I wanted, and didn't want done to my son's car and demanded he Only do what I wanted done. Parents don't think the smiling facade the techs put on is for real. NEVER let an inexperienced person get their oil change done at Jiffy lubes. They are waiting for the inexperienced, naive, and elderly to step through the door.

As a "supposed Value Customer" at Jiffy Lube Service Center #2786 in Lutz, FL, I am appalled and shocked by the treatment I receive at the location today. I visited the location as I have for many years on 6/26, Invoice 2786 30677686 BAY4 (my proof), expecting to get my standard oil change and filter. The service tech (if you want to call him that) attempted to upcharge me for my oil change (which I pay 38.99 plus was forced to pay an extra 5 dollars for a specialty oil filter) as well as at additional charge for 5w20 conventional. Additionally, he tried to convince me my brake oil was 'CONTAMINATED' and needed replacing, which I refused service.

I usually go to another place to get my oil change and I walk away paying no more than 20 dollars and happy. Today it was Saturday so my shop closed. I decided just to use jiffy lube. Thinking I'm getting a normal oil change. Of course they show you your filter to get more money so I decided to change it. After all said and done I walked away paying 128 dollar just for a oil change and filter change. What a rip off. No wonder they have a bad rep. Will not be back. Coupons or not.

I own a 1994 Chevy Silverado 3500 4x4. I inherited it from my grandpa who had stopped using it since 2010. When I got it, the first thing I did was get it running (2 new batteries) and she starts right up. I had already done other oil changes that day, and I did not feel like doing another, so I drove over to Jiffy Lube in Lake Oswego, Oregon. They did their stuff, and I left. A few months pass, and it's time for another change. I again take it over to Jiffy Lube, and they do their stuff. The third oil change, I do myself.

Drove home that evening and the engine sounded funny. Popped the hood and the air box cover was loose and there was NO AIR FILTER! Would anyone else have driven around until their next oil change without an air filter? Maybe. Was my engine damaged? Probably. Could trained monkeys do a better job? Definitely!

Ok just about a year ago me and my husband took our 2000 Honda Accord in perfect condition to Jiffy Lube for a state inspection because we had just purchased the car and needed it to register it so I take it to Jefferson City, Mo. off Christy, Jiffy Lube and my emergency brake light was on due to fact the sensor broke so it never knew if it was up or down. Anyways they stated, "Oh we can't pass it because the light's on." So me being me starts digging to look if a brake light was failable. Found out they either lied or don't know their state book well.

Got an oil change. On way home my car started shaking. Returned to station and manager told me they put wrong filter on and over filled oil. Management tried to fix the oil blow by in my air intake system. During this they broke my air intake boot. Management told me to take my vehicle to a mechanic as they could not fix the issue. Mechanic confirmed that air intake boot was torn and the over filled oil has blown out 2 cam sensors. Contacted regional manager. He yelled at me on the phone and told me he wasn't covering anything. Have tried contacting the company multiple times and they refuse to talk to me. Mechanic replaced cam sensors and intake boot. Car still isn't driving right. Mechanic is telling me I need a new engine. Cost: Sensors and intake boot - $779.98, new engine $7,000.

I have taken my cars to this location as long as they have been open. There has been a general decline in service quality recently but today tops it. I brought my wife's car in for an oil & filter change. I told the nice young man that greeted me that I wanted just oil and filter. The young girl behind the counter asked if I wanted high mileage oil like last time. It surprised me because this car isn't high mileage. She was looking at the wrong car. I told the regular oil would be fine. I repeated only oil and filter. She told me it will cost $45 because they don't do that anymore and she could give me the corporate number if I wanted to know why. I said "go ahead and do it". She came back again and said that the manufacturer specifies all synthetic oil for my Honda with I'm pretty sure is not true.

These guys are jokers!!!! Never go to Jiffy Lube for any reason!!! Especially the one in Herriman Utah! First attempt safety inspection on my 98 s-10, I am failed on exhaust leak. On second attempt barely past 15 days and only 6 more miles on my truck I still didn't pass exhaust leak. But they failed windshield now and advise on slight play in front suspension; which isn't changed from first attempt. On third attempt safety inspection I pass everything from second and first inspections and only one day past next 15 day and only 6 more miles on my truck I am failed on excessive play in driver front suspension and excessive play in driver and passenger steering!!!! All from the same inspector (**). Wtf kind of operation are these jokers running?!!!!

I was going for the oil change. They told me the price is 50 dollar and I was fine with it. After few minutes (3-4) the car is finish, and the price going for 50 to 150. I don't know what ** is wrong with the store. Just few minute and you pay 150. This is totally a rip off and I don't recommend anyone going to that stupid place. I really hope the store will shut down some day!!!!!!

Manager was very rude. Did not change the oil in my car. Told me I had a oil leak, went to the dealership. They showed me that my oil was dark and dirty and they had to do another oil change because it was done improperly, took my car back to jiffy lube and the manager laughed at me and said it was nothing they can do after they took my money!!!

My daughter had a mobile lube guy come to change her oil. She has always had the oil changed at Jiffy Lube but didn't have time to sit and wait for it to be done. The mobile lube tech was unable to remove the drain plug. She took the car to Jiffy Lube and they were unable to remove the plug. She was given a claims email address from the manager and told to email them. She email multiple times with no response. The manager of the Logan, Utah branch stopped taking her phone calls. After three weeks she was finally told to get a quote for the repair. If it was under $100 she was to pay it and they would reimburse her. If it was more than $100 they would have a claims person handle it.

Stopped in for a oil change. While I was waited a man comes in telling me I needed three bulbs for tail lights. When I declined he seemed to get an attitude. Finally I got up to pay, only to notice he had charged me 6 dollars for 1 quart of oil. I feel like he ripped me off simply because I was a woman. I'm never going back to any of your stores.

I went to Jiffy Lube and was thinking to change my engine oil over there. The employee called ** was extremely rude to me and told me to "get the ** out of the store." She banged my front car hood very loudly and even threw my car key at me before I left. I never had such insults before from a service business. The story was that I wanted to get a price first before they change the engine oil. However, during the consultation of the price with her, one of the mechanic was changing the engine oil without my permission. I complained a bit and she started to give me attitude. I was scared and shocked by her behavior. I really concerned about her behavior and she acted like a psycho. I really don't recommend anyone to go to that store on 5706 Hwy 7 Markham, ON.

I'm a former employee and I went to jiffy lube for service. I was completely denied a service because I was told former employees cannot receive service for a year after the day they quit. I was surprised that you have to wait a year. Never going back to jiffy lube again. Why should I have to wait a year to get an oil change.

I was charged 100 dollars for a synthetic oil change on my truck. The job was never done and I still got billed for the service not performed. Manager refused to take care of the matter even when the problem was brought to his attention.

We went into Jiffy Lube about a month ago now, and I had them change my fiance's oil. After we had driven away from Jiffy Lube, the car lost all power and died in the middle of an intersection. After calling Jiffy Lube they sent somebody out to come give us more oil. He discovered that the oil filter had fallen off of the engine, and it lost all of its oil. We drive a Toyota Rav4, not a very hard car to work on. After putting two quarts of oil into the motor, it didn't even register on the dipstick.

Today I went to Jiffy Lube on state and 2100 UT just for oil change and DMV requirements but after all this wasn't the first time at that location. On 2013 had my safety check there as well and it pass but I guess this time the same guy from 2013 who pass my truck decided to say that my only tint window was at 20%, so I told them why I have to pay all service and the guys call the manager ** the nastiest person ever. He starts screaming at me, he didn't care that my 3 year old was there next to me and I told him "you need to calm down" and he was like "if you don't pay you can leave and I would keep your truck keys".

If I could give Jiffy Lube negative stars, I would. Please never ever take your vehicle to this Jiffy Lube. On Jan 28, 2015 we took our vehicle into Jiffy Lube for an oil change. Because of the high mileage of my vehicle, they recommended that I do an engine flush. I agreed. They drained the oil from my car and added the flush. (A few of the employees were arguing about how it was supposed to be done. One employee said the flush needed to be added and ran before draining the oil. The other said it did not.) They then proceeded to add the flush and turn run my vehicle for a while. Then they turned it off added oil and changed the oil filter.

Showed up a Jiffy Lube on Baum Blvd in Pittsburgh Pennsylvania at 11:51am EST. During my 2hrs of waiting in the lobby, I observed an ample amount of standing around, loafing, by the Jiffy Team. Around 12:45pm it appeared they all took a lunch break. No cars moved thru the bays, no personnel was visible in the work areas. Instead of having a few folks on lunch at a time, and allowing the operation to continue at all times, they just shut down the machine. With a lobby full of customers waiting for their cars. How utterly stupid. Approx 35 minutes later, the Jiffy Team reappears. However, I cannot say they were eager to work.

Jiffy Lube service is all a big con game. They are not satisfied with just basic service. The con starts the minute you drive in. Once you're in the waiting area, they will post a lookout to make sure you can't witness anything they're about to do. Like removing one of your filters and making it look dirty or damaged. This means more bucks for Jiffy Lube. This is only one of the many tricks of the con game. Beware-- Don't be fooled!

I went to the Mt. Prospect, IL store at Elmhurst Rd and Dempster in Feb.2015. They open the garage door, you drive in, they close the door on you, and you ask how much for an oil change. I was told $39.99. They gave me no choice or options--- and the door is closed. So you have the most expensive oil change your little, ordinary car has ever had. The next week, I pass the Jiffy Lube at Randhurst and I see they have a sign that says "Economy Oil Change $29.99". I think the Dempster and Elmhurst Rd store ripped me off because I'm a senior citizen. I will never go to any Jiffy Lube store again. I hope the manager has lice in his armpits and short arms!

I took my car into Jiffy Lube for an oil change, having visited them many times in the past. They recommended I do other things like they always do, and I ended up spending $250 for them to do a number of things including replacing the battery. As I drove the car off their lot I noticed that the check engine light was still on. In the next couple of weeks the problem with the car got worse rather than better, and the car was almost stalling at the lights. So I took the car in to my mechanic and he said there were a number of issues that the Jiffy Lube people had not resolved, and that they had done a truly terrible job. Apparently the brand new battery they had installed two weeks earlier was already "full of acid". I had to spend another $200 to make my car drivable. I was angry and I contacted both Jiffy Lube HQ and the service center I used, but nobody ever gave me any compensation or even bothered to contact me.

Went into Jiffy Lube in the town of Sandy Oregon with 2000 Dodge Durango Sport I just purchased. I inspected the vehicle prior to purchase and one of the reasons I liked the Dodge was it had absolutely NO oil leaks. Jiffy Lube changed the oil and I drove it home. The next day I noticed a spot of oil on the driveway and upon inspection saw that the cross member had oil all over it directly under the front of the motor. I checked the oil and it was 1.5 qts over fill capacity. I had to have the front seal replaced to resolve my oil leak: $300.00 for labor.

They are polite, cheap, and I've never had a problem. Both my husband and I both take our car to Jiffy Lube all the time to get the oil changed. I went once and I didn't realize it wasn't time yet, but they topped it off and checked everything anyways. If I run out of windshield wiper fluid, all I have to do is take it over to them and they will refill it, no charge!

Friday April 10th: along with several other weekend errands, my husband pops into our California MD Jiffy Lube #3198 for an oil change. During the oil change, a leak is noticed from the reservoir with coolant hose--that goes to the radiator. There is a plastic "nipple" coming out of the reservoir with a hose and they are attached it seems by some sort of plastic clip. This is my layman's understanding. My husband looked with the JL tech (**), and my husband said "okay, just replace the plastic clip."

On 03/04/2015 my 2003 Ford Mustang was service for a fuel injection cleaning at one of the Jiffy Lube in Memphis Tennessee... After leaving & driving a few miles my car begin to shake & cut off... which was a very scary experience for me. I called JL and told them what I was experiencing from my visit with them... I have now been going back and forth with JL for a month trying to get this problem resolved. I've been told that it could cost me $1500 to $3000 to have my car repair and I just don't have it... so I'm without transportation right now and waiting to hear back from JL. It's been hard trying to get to and from work, and doctor appointment etc. I've communicated this issue to the location manager at JL but no one seems to care. I have still not as of yet spoken with their claims department. Sincerely, losing hope.

I went to my local Havertown Jiffylube and I will never go back. I can’t understand how they want people to trust them with their car when my 1st interaction was with someone who knew nothing about cars. On top she had a attitude. She was a very weak point of their shop, although of staying for the service the guy at the computer sold me and made me very comfortable and the guy who was on the hood of my car. The shop seemed very fast-paced; they just need to have a better person who interacts 1st with customers. I will not go back there. And won’t recommend anyone!!!

I normally would rotate my tires myself but I just had carpal tunnel surgery. First time in my life I decided to give Jiffy Lube a shot. I figured I would go at lunchtime since it only takes 10-15 minutes to do. BIG MISTAKE. A guy gets in my car all dirty w/ no kind of temporary cover on the seat. Pulls it in and walks into the bathroom. 3 bay garage and 3 so called mechanics. Another guy goes over to my truck & stands there. The other guy comes back and they both stand there talking. It's already been 10 minutes. Finally they both begin to rotate the tires. After another 30 minutes it was completed. Guy pulls my car out and stays in it looking at himself in my rear view mirror. I asked the supervisor if she was in charge. She answered yes. I said, "What the hell is going on in here? 2 guys to rotate tires on one car takes 40 minutes?" No answer. "Name, phone number, $24.99 - please. Thank you, have a good day." NEVER AGAIN. NEVER.

Went in for oil change. Always get the synthetic as my truck is at 78,000 miles. Never had any problems. Was going from NJ to NC later that day. After oil change drove 5 miles home. Then left a few hours later to begin trip. Approx 25 miles my engine started making a loud noise. Pulled over, my buddy (mech. exp.) pulled dipstick. Had burn marks and 1 drop of oil at end. Truck doesn't leak anything. Called customer service 10 days ago, still waiting on callback. Had to add 4 qts. Oil. Ran fine down to NC and back.

Moved from California to northern Nevada. In California had been loyal customer of the Oil Changers for many years, several vehicles. Found that the Oil Changers is not in Northern Nevada... so, tried Jiffy Lube for the regularly scheduled, and on time, oil change... (I keep up on all maintenance and keep all receipts) Jiffy Lube charged me almost 3 times what the oil changers had ever charged me... for the exact same service.. Exact Same Service!! Spare yourself! If you are in Calif use the Oil Changers, but no matter where you are... do Not use jiffy lube! Ripped off!

On Wednesday, March 11, 2015, my daughter took her 2000 Toyota Camry to Jiffy Lube in Vernon, Connecticut and got an oil change. Two days later, on Friday, March 13, when it was being driven on I-91 by my other daughter, the car experienced "catastrophic engine failure" (those were the words of the mechanic at Lynch Toyota in Manchester, Connecticut). Catastrophic engine failure happens when there is no oil in the engine. We got varying repair estimates, ranging from $3.200 to $4,000, with no guarantee that that was the final amount or that the car would run afterward. We decided just to get another used car, which cost us $5,000.

Last Saturday I took my car to Jiffy Lube for the annual state inspection. The staff was friendly and the car was ready in about 30 minutes. As I paid the bill I was asked to rate my experience (this is not the appropriate moment to ask a customer to rate the experience since I hadn't even seen my car yet). But since everything seemed fine I gave them the highest rating of 5. I kind of noticed the tech seemed a little too gleeful of my good rating, I was about to find out why).

On 08/05/2014 I took my car (a 2008 Kio Rio) for a basic oil change, the car was in excellent condition, nothing leaking or repairs needed just a regular oil change, however when I got back the car I saw coolant fluid leaking (it is a green substance so it cannot be missed) profusely from the car. I do not have a coolant problem or one of the car over heating. When I highlighted the problem to a one of the mechanics he dismissed it as nothing, but when I returned home the car was still leaking coolant and when I went under the hood realized the leak arose from a hole in the coolant tank. A subsequent check of my other oils such as my brake fluid did not give me the confidence that my oil had been changed given the level it was at on the day after the supposed "oil change."

I bought a 1996 Volvo 850 in for a simple oil change to the Jiffy Lube in North Scottsdale, AZ. The car was in fine condition when I bought it in. I picked it up later and drove it the 2 blocks home without issue. However, the next day I started it up and seized in seconds. I got out to see a huge puddle of oil, along with the oil pan bolt lying in it. Obviously they did not tighten it enough and it came off, leading all the oil to drain out. A call to the district manager resulted only in accusations that I brought the car in like that..um..no. I would have sued, but the burden of proof was on me.

My car was not leaking oil when I arrived at the Jiffy Lube in Barrington, IL. After spending ten minutes on the car, I was informed that they would not be able to perform the oil change service because the oil pan bolt was stripped and the oil filter housing was broken and detached from the side of my vehicle. When I was shown the damage, the attendant was cleaning up oil that had somehow gotten all over the engine compartment and even onto the side and front of the vehicle. He told me that the damage to the oil pan bolt and oil filter housing was there when the vehicle arrived for service.

I went into JL on March 7, 2015 for an oil change on my car which I had gotten many times before at JL but not at this location. Worst mistake ever. From the time I left the lot my car was already getting hot. I went home that evening and went out to dinner with my husband and on the way home the car overheated and shut off. We checked the engine and there was absolutely no oil in the car and no antifreeze, both of which were supposedly changed earlier in the day at the store. Somehow we made it down to the street to the gas station to add both oil and antifreeze.

Took truck in on 2/3/15 to have oil change and tire rotated with Groupon certificate, inspected by **. Told everything was in order to get discount and service. When completed was told that the coupon was not acceptable, pay bill of $118.10, invoice **. Had no choice but to pay.

Today, I went to Jiffy Lube on Sunday to have my oil changed. I went there a few ago once with a different car and fund, they tried to sell me hundreds of services that I didn't need. I went in today as it was close it most places closed on a Sunday. I am a female and my father checked my car yesterday, it was fine...just need a simple oil change. Well I saw several workers around my car talking and they asked me to come out to the garage area, saying I have a major problem with my car - I had oil in my radiator box. They announce it must be flushed out and this could be something that happened - doesn't mean anything is wrong with my car.

I went in for a basic oil change. They said that all my brake lights were burned out. I said "all of them", "yes, all of them". I did not know what they did but I have 6 brake lights. Anyway, I could not drive it that way, so I paid $40 for new bulbs. They also said that my radiator was rusty and needed to be flushed. I said" that's impossible", I just had the engine and radiator replaced three years ago. Besides, my radiator has no cap, only a reservoir. I said "show me", so we walked to the car, and he sees that there is no cap. He apologizes for the mistake - that saved me $99. I am convinced that I got scammed on the brakes lights, so I am basically done with Jiffy Lube. Back to Walmart and I may go to Oil Can Henry's, I think they all have live cameras on all the technicians.

I worked at Jiffy Lube for a total of 2 weeks. While the people I worked with were great, all of the employees were treated with disrespect and were not valued, pay wise, at what we should have been. The system used is very old. When the location I worked at was busy I was told to skip many of the "Signature Service" service points, including checking and filling tires and filling washer fluid reservoir. Also, on a few occasions, I was told to use a lower quality oil than the customer had paid for. I would not recommend using Jiffy Lube service under any circumstances.

I once was out of windshield wiper fluid and I topped it off completely. I noticed I was low on oil, so I decided to take it in to the Jiffy Lube located at 7760 El Camino Real in Atascadero, CA. I requested the oil change where they top off any fluids that needed topping off, because I knew I was low on transmission fluid - otherwise I'd have gotten the cheapest oil change and not spent extra.

2-20-15 engine light on. Jiffy Lube ran diagnostics and said I had a vacuum leak coming from the engine. On 2-21, took my car back for someone to look at my car and to get an oil change. My battery was showing it was going bad and they offered me a 5 year battery for $150, they didn't have another choice of batteries. They checked my car for a vacuum leak and they didn't find one. They told me I needed a tune up and some gas treatment. I just hit 80,000 miles. I declined their $400 tune up and $80 cabin filter and battery. I did get their oil change.

Had a oil and transmission service on my 2012 G37 Sedan at the store on 82nd Ave and division. After the oil change we drove over to Lincoln City, where we stopped at Walgreens to get some water. When we got out of the car we noticed a large puddle of oil underneath the car. I looked into the car and saw oil dripping, open the hood to see if the fill cap had been left off. The fill cap was in place, so I went inside to get some oil. I came outside, put the oil in the car, looked underneath to see it immediately draining back out. I only added one quart of oil.

Our 2007 Ford Fusion broke down with engine trouble on December 11, 2014. It was not something we could explain and we investigated further. The mechanic tells us that oil had been leaking from the oil filter. We filed a claim with Jiffy Lube and after their investigation, they denied our claim based on the 3,000 mile warranty. I don't understand why a synthetic oil change wouldn't be covered for 5,000 miles instead. The damage to our vehicle took a while to happen as the oil leaked out slowly over 5,100 miles. The engine is ruined. It will cost thousands to replace! Not a happy camper.

STRIKE 1. I always change my own oil because I don't trust people. Well we had some stuff at work that required me to work 7 days a week for a while. My jeep needed an oil change so I had my wife take it to the local Jiffy Lube. After that we didn't drive it for a week. The first time I drove the vehicle after I was driving up Parleys Canyon. Half way up all of a sudden I see smoke coming out from under my jeep behind me and can smell burning oil. I pull over, shut my vehicle off and look underneath and oil is leaking out onto my exhaust which is causing the smoke. I go check my oil and the oil level is an inch above the top fill line. I let the engine cool down for a while and limped it to the next exit. I had my wife come pick me up and had my jeep towed to my house. I contacted the Jiffy lube and they said to bring it in.

Can I give NO stars? So, I'm a regular customer. Have three cars that are regulars here. I go yesterday. You know how they bring you into the garage part and show you all the other stuff you need? It comes up... I need new windshield wipers. I ask them to check my account. I got them - there - in October. This is January.

On Monday, January 26, 2015, I went to the Jiffy Lube store number 2785, located at 8336 River Avenue, Charleston, South Carolina 29406. The person working the counter that day was **.

I stopped at Jiffy Lube in Enid, OK on 2 January 2015 as I was in need of oil change. I told the Tech, "I just need a basic oil change because it's that time." He inquired after pulling my vehicle in, did I want High Mileage and I replied, "no just basic oil change." I went to wait. Next thing, a Tech comes out says my air Filter needed changing and brought some huge dirty filter claiming it was from my vehicle. I said "sure" and then maybe 10 minutes later, "Ma'am your wiper blades need replacing, we have buy one get one free" and I agreed.

On January 17, 2017 I brought in my car to receive a standard oil change to the Jiffy Lube in Corona, CA off Ontario Ave. I got synthetic oil, and replaced two cabin filters. When I brought my car in, the automatic stick shift console in my car was in perfect condition. When they pulled my car up after the service was complete I sat down, looked at my automatic stick shift and instantly noticed that my console had been cracked/punctured (this is the plastic cover that lights up revealing when to reverse, drive, park etc.). I had not even left the lot, sat down and did not even pull away! I knew immediately because 20 minutes prior I was in my car and saw it.

I took my car in for a basic oil change to Durham Rd location in Wake Forest, NC. When they were done they pulled my car around and left the door sitting open (1st red flag). I paid and got in my car to go to a store across the street. When I went to adjust the seat it was moving off track /crooked. I immediately went back across the street to Jiffy Lube, they looked at the seat and DENIED ANY WRONGDOING and customer service also denied the claim.

I went to Jiffy Lube to just get my safety and emissions and inspections done. The wait wasn't too long and I felt like they were honest with what needed to be fixed (To pass my safety inspections, I had to replace the passenger windshield wiper and one of the back break lights. Not bad). When I went up to pay, I had forgotten my jiffy lube coupon for $15 dollars off of a safety inspection (so that would have been free for the safety part) and had brought my coupon from midas. I thought I'd ask just because I was already there, but I asked if they would honor the midas coupon (because the deal was the same with them too). They asked the manager and the manager happily agreed. The manager is the one that ended up ringing me up and he actually gave me a $20 discount, which was even more than I had asked, and was very happy they were so willing to help me out. And then I left.

I went to Jiffy Lube for a simple oil change at the Catonsville, Md location. While there an employee asked if I would like to have my radiator flushed. When I denied the service he offered the service at a discounted price if I paid him cash. This payment would be paid to him under the table for his personal profit. I still denied the service and the employee became irritated. I made a stop about 20 minutes after my vehicle was serviced and noticed an antifreeze smell. The reservoir cap had not been properly replaced. I ensured the cap was replaced and topped off my antifreeze. As days went by I still noticed I was losing antifreeze. I had my coolant system checked to find out I now have a small hole in my radiator. I had NEVER had any previous problems with my car overheating. I will NEVER use nor recommend service at ANY Jiffy Lube oil change service station.

NOVEMBER 18th, 2014 - We were heading out on a family trip to Moab, and I was running behind. I usually change the oil myself, but I didn't have the time. While I ran other errands, I dropped my SUV off at Jiffy Lube for an oil/filter change. Not hard, this is what they do. Jumping on the freeway (less than 3 miles from the JL), accelerating, I lost my gauges and blinkers, figured it was a fuse. We got off the freeway a bit later, car was running a bit rough under load, replaced a blown fuse, and drove another block or two before all electronics went crazy and car was stumbling. Pulled over, took off the skid plate (thank goodness I always travel with tools) and I found my wire loom that runs near the oil filter shredded, the two anchor points forward and forward left of the filter broken. Those broken points allowed the loom to come into contact with the cooling fan, severing 12 of the 14 wires in the loom. I spend the next two hours re-wiring my SUV.

I have an expensive vehicle. I started going to Jiffy Lube to get my oil changed. I didn't mind paying $100.00 for an oil change. But the problem was 3 weeks later my oil light came on. I went back to jiffy Lube and my car needed a quart and a half of oil. So if you don't want to damage your engine, do not have your oil changed at Jiffy Lube on North Ave.

I got my oil changed and fluids topped off at the end of October 2014 at the Jiffy Lube on Route 22 East in Bridgewater, NJ. The temperatures here in NJ over the last couple days have been below freezing, and will continue to fall. Yesterday, during some snowfall while driving an hour and a half to work, I was completely without wiper fluid. After some investigating, it turns out Jiffy Lube in Bridgewater had filled my wiper fluid with water, or some diluted version of wiper fluid, not the full strength kind designed to withstand temperatures to -20. So, naturally, it is frozen. This is not only a complete ripoff, it is positively dangerous.

I came in for oil change. After inspection I was told that my brakes were bad. I asked how much it would cost and I was quoted $349.00. I then ordered the brakes, the windshield wipers and premium oil change. I was charged $491.06, I handed over $500 in cash. I was then informed that due to the wiper upgrade that the receipt would have to be changed. When I received my receipt, it only showed that I was charged $391.06 which did not even include the charge for the wiper blades.

We travel to Florida regularly and require an oil change on our vehicle. I went there today and was very disappointed with the manager of the business 109 East Vine St., as they were not friendly at all and they changed my oil and as they needed to add more oil they were putting in the wrong oil and then decided to top it up with the correct oil. Then I got the bill and was shocked as it was a few cents short of 90 dollars and with the price of oil being so low right now they are raising their price, as last fall we paid 80 dollars including taxes. I am going to check with another garage and check to see if the mixture of synthetic oil and regular oil is going to cause any issues.

I went to have my transmission fluid changed at the Jiffy Lube in Gig Harbor, WA and it went great until I started to hear my tranny knocking. I stopped driving it and checked the fluid and there wasn't a drop on the stick at all. I called the manager and told him what happened and he said to come back in. Well I get there and was asking me if I came back within 3 days after my change so they can check it again. Well they failed to mention that to me and said I was good to go. Now my truck is in the shop with a blown transmission and driving a super duty. The average cost of repair is about $3,500.

For 3 years I used Jiffy Lube. I had to put new 3rd set of ball joints again only a year and a half after installing the 2nd set. The mechanic said the 2nd set was never greased. Perhaps the name should be Jiffy doesn't Lube. Corporate gives no response. Northlake Blvd Palm Beach Gardens Fl. Beware of SCAMMERS.

We thought we would try Jiffy Lube in Centerville but it was a bait-and-switch from the very beginning. They said it would be $49.00. They tried to sell me a whole bunch of stuff. Ended up paying over $100. It was ridiculous. They did the same thing to my husband. Once is enough to learn a lesson... Don't go to Jiffy Lube. We will never go back!

Unfortunately, my experience at Jiffy Lube located 1055 S. Rock Blvd. Sparks, NV, was an extreme disappointment. To fix the damaged handle will be much more than the oil change! I brought my SUV to get oil changed on Dec. 27, 2014 morning. They also fixed my Brake light. When I pick up my car, I notice the rear door handle was broken by them. I know that back handle was in perfect condition, because I unload stuffs from back of my car before I brought my car to that station. I maintain my car well, its appearance is flawless.

Unfortunately, my experience at Jiffy Lube located 8114 Liberty Road, Baltimore, MD, was an extreme disappointment. The cost was approximately 75% more than ordinarily charged. All fluids were told to had been topped off. I specified my concern for the wiper fluid and was assured that it was. To my chagrin, driving 95 N, I find NO WIPER FLUID in the vehicle. I would vehemently encourage consumers to seek a more reputable establishment.

Jiffy Lube Winston Salem NC - I go in for just a routine oil change and it was like an act of Congress. Was ask about 20 questions, finally told the guy/robot attendant that all I want is oil change and fluids topped off. Well he took me back to the waiting room and not 5 minutes he comes back and tells me my car was ready. I was there less than 5 minutes. So this made me very uneasy. So I pay and btw was 10 more than what I was quoted. $55 not $45. I get home, check my fluids and oil.. Guess what - they never did anything to my car. Didn't even change the oil. WTF! No fluids were topped off and my oil is dark brown. Not new oil...I am so pissed. Not sure what to do right now... but I assure you I will post this on every site I can locate. STAY AWAY FROM JIFFY LUBE!

After getting a top off at the Jiffy lube in Henderson, Nevada (515 Marks St.) the oil drained out and the engine froze up. It was very difficult to get someone to respond to the concern. Once someone got involved I was told that there would be an independent investigation. I understood this to mean a Neutral person would inspect the car. An investigator from Jiffy Lube made the determination. I was told that I do not have a right to know who looked at the car nor do I have the right to see the pictures they took. I was told by a woman from Heartland (a business who set up the "independent" examination) that I could contact the legal department. She gave me the internet address as legal@jiffyworld.com. That address does not connect me to the legal department. PLEASE CONTACT THE ATTORNEY GENERAL WITH COMPLAINTS ABOUT JIFFY LUBE.

These friendly guys know very little about cars and yet, they make snap decisions on what is working or not working on a car. I would avoid Jiffy Lube for anything to do with automotive. Former McDonald’s employees now working or not working on cars. Utah is silly to license these incompetents to seemingly check cars... They are not capable. Utah's safety check is retarded and looks like something imported from California - except California isn't even that stupid, so who knows what genius in Salt Lake dreamed it up? Probably a state politician with ownership of a few auto shops, and now owning more! Jiffy Lube is terrible. Don't go there even if the price is low because by the time they scam a few repairs you have more than paid for some "more expensive" shop to do the main task correctly. Avoid..avoid..avoid.

I took my Lexus in for an oil change and the service went well. I was waiting while the tech brought in my cabin air filter and engine air filter. He said they had to be replaced even though they were good. I get they just want the extra 100 dollars. I didn't get it. I was pretty satisfied except for when I went to check my oil level which was good and I saw they put in cheap filter on my car when they claimed they would be putting a Mobil 1 filter which it says on the work order. Other than that It went well. I was supposed to be getting a 10 dollar filter when they gave me a 1 dollar filter.

By advice of Jiffy Lube, a transmission filter change was needed to service my transmission. Because they didn't have the part on hand, I was ask to go and buy it and they would replace it in the morning. Jiffy Lube store 132, Hampton VA on November 07, 2014. The filter was bought by myself and Jiffy Lube replace the filter the following morning. I return 3 days later to recheck the oil, in which I inform Jiffy Lube that it took some time for the vehicle to move, which Jiffy Lube stated just let it warm up.

I took my 1994 Ford into Jiffy Lube for a simple oil change. I've owned the car for almost two years. Now, I know it's an old car. Since I've owned it, the oil has been changed as scheduled by the manufacturer's maintenance recommendations. It's never shown a sign of leakage nor has it smelled like there has been any leakage. On Nov. 21st at 11:45, I took my car into the local store. After they pulled my car into the bay, the manager called me back and gave me his spiel. I said change the oil, that's all. Just regular oil. My car now makes a horrible noise like it's going to throw a rod. They put 5/30 oil weight.

Worst service, nothing but lies, trying to make you buy services you don't need. Manager is a goof. Will never go there again.

I had some minor unpleasant experiences in the past, including being charged for parts that Jiffy Lube technicians didn't put onto the car. The final time I visited Jiffy Lube I asked them to just change the oil and nothing else. I asked because their upselling gives me anxiety. This must have made them angry because they vandalized my car. My father was the next to change the oil and found that JIFFY LUBE TECHS HAD PUT A USED SPARK PLUG INTO THE OIL PAN. It's unbelievable and absolutely horrible. I will NEVER go there again.

I went for a oil change at jiffy lube and I thought they DID a great job, until 2days later my girlfriend noticed the right side of my hood was raised more than the left. She informed me, I took a look; there was in fact damage and a dent in my hood. I raised the hood only to find an oil change wrench had been left on the right side under my hood, they slammed my hood causing the force to damage my car. I contacted the manager only to find out the oil wasn't changed and the boys that damaged my car were new and wasn't trained. They told me they weren't paying for my hood.

Jiffy Lube Casper WY - I went in for an oil change and asked to have my fluids topped off. Well they did but they put brake fluid in my transmission fluid!!!!! I mean how do you get the two mixed up!!!!! Now my car which ran great before I went in is broken.

I normally change my own car oil but I was driving out of town and I was press for time. I stopped to the local Jiffy Lube for an oil change. I thought everything was fine until I did an oil change. Not only did they installed the wrong oil filter. But I was forced on noticed by the twisted filter. I replaced it with correct filter, now oil is pouring from the oil seal.

They charge extra $15.00 without explanation. They over full oil more than 1QT and coolant as well. When I went there to let them know again they tricked me very nicely. They said sorry and offer to drain the excess oil. I said ok. After drained the excess oil their tone is totally change. They said there is nothing wrong, just less than 1/4QT was over full and I have been told that sign here.

I went to Jiffy Lube because of a discount offer. They tried to upsell everything which reminded me why I quit going years ago. However, there was a cabin filter that was quite dirty. I told them to replace it. They charged me $54.95 and I had no clue what the cost should be. I checked on it after returning home. Their cost was twice what I could have paid for the genuine part at other places. It's my fault for not being knowledgeable enough. So much for saving money. My advice: don't get replacement parts at Jiffy Lube!

I changed the transmission fluid at the sale pitch of the Jiffy Lube technician. My car started leaking and I noticed that the leak was getting bigger and bigger. I went back to the Jiffy Lube in Skokie IL and I showed the picture with the big leak on my driveway. The mechanic didn't inspect the car underneath at least for the services they performed; he looked very superficial at the car from the side of the passenger. I was told that the leak is due to humidity. My car broke down after almost 2 months. I contacted again Jiffy Lube and I mentioned what happened. I contacted the corporate office and I provided all the cost I incurred with the repair. The repair shop mechanic told me that whoever changed the transmission fluid removed the radiator from its settings, because this is the only way they could change the fluid and it did not put it back the way was supposed to be. In the end I end up with a blown radiator and I was lucky I didn't lose the transmission. Jiffy Lube declined my claim. I tried to call several times the corporate office, seems that 90% of the time nobody picks the phone.

I am happy to report that Jiffy Lube came through on their promise. I received a check today for the full amount for the new engine I had to put in my car!!! I am so happy! THANK YOU JIFFY LUBE!!!

I went there for a basic Oil Change at the State Line Road , Kansas City. I was asked to upgrade to synthetic Oil and get an Engine Flush and a Coolant Flush. I accepted the Synthetic Oil Upgrade and Engine Flush but Denied the Coolant Flush as My car had a coolant flush along with the Radiator change a year back. I paid around 100 $ for all. The very same evening The coolant from my car started leaking and my car started getting heating up. Will Never go to them again.

I have always changed the oil in my 2012 Dodge Ram myself. On Oct 15, I was out of state and I decided to have the "good people" at Jiffy Lube at 4214 Rainbow Blvd in Kansas City change it for me. I have always used Valvoline synthetic. Unfortunately, this dealer only uses Pennzoil as I was told after they had drained the oil!!! $52.18 down the drain, literally!!!! When I get home I will drain the "sledge" from my engine and fill it with Valvoline.

I was on a trip when the oil change reminder light came on. At my destination of Port Orchard, WA, I stopped at Jiffy Lube - the north one near the yarn store. I stopped my car before entering the service bay. While I was talking to the sales guy, the service crew put the plastic on my steering wheel and over the seat and I heard them unlatch the hood. The quoted price came in at more than twice what was on the sign out front - the claim was that I couldn't get that deal with a surcharge for high mileage oil. I declined the upsell, they latched my hood and I left. That evening my car had an oil drip. This was fresh oil, not what was in the crankcase. It was coming off the top of the power steering fluid reservoir, nowhere near or below any oil circulating parts. All surrounding components and the underside of the hood were clean, so there was no spray. I suspect that if I had gone through with service this "leak" would have been another $50 or so.

I took my car a Hyundai Azera 2008 to get safety inspection and Emissions test done to renew my plates, and the mechanic which was the manager on duty there failed my safety one due to my tires. When I talked to him, I told him I'm about to replace them soon but I think they're still good for a little while. He start being rude and acting smart. Then I asked him to give me the emission test separate from the safety so I can get another opinion on the safety of the car. He told me I will have to pay another $36 to get the papers separate. I was like are you serious? I just want a copy of the emission test report without the safety. He said if I don't leave he will call the police on me. Is this racism or hatred or what?????

During my last visit to Jiffy Lube, I was upsold to their best oil change service. I accepted the upgrade because it accompanied an offer for a $20 Texaco gas card plus a rebate of $20 for the oil change upgrade. I received a Texaco gas card at the time of my oil change. I followed the rather complicated online registration and then tried to redeem the $20 Texaco gas card at a Texaco station. However, the station owner said the card was not valid. I tried to activate again twice unsuccessfully, and finally threw the rebate card away. Two months later, I received my rebate check for $20 in the mail. However, when I deposited the rebate check (it has account numbers, check numbers, a bank name, endorser signature, etc. -- copy of it attached) to the bank cashier, she showed me it wasn't a check at all -- it was a coupon for $20 off my next oil change! We laughed and she said I wasn't the first to try to deposit one of these "checks." This "rebate" is a scam -- there is no rebate in the process. A coupon is not a rebate -- end of story. I won't visit Jiffy Lube again and encourage others to "Beware of the Jiffy Lube Rebate!"

This happened to a friend of mine a few years ago. He took his 1990 Saab to Jiffy Lube to have the oil changed before a road trip. The technician confused the transmission drain plug with the engine oil pan drain plug. He drained all the oil from the transmission and added four and a half quarts of oil to the engine. About 10 miles out my friend noticed that the transmission was making strange noises. He popped the hood and saw that the engine was covered in oil. He had the car towed back to Jiffy Lube where they gave him a refund and changed the engine oil and trans oil correctly. Still... What aggravation.

Change oil light remained after service. Car sputtered that day. The next day add oil light came on. That evening fluid is found coming from car. Further inspection shows a rod hanging down and fluid on the under body of the car and on the pavement. I call to have them repair (pay) and the manager (who was not even there when my car was serviced) speaks over me and says a bunch of excuses as to why it's not possible before sending someone who is "not affiliated with our shop" to look at the damage. This person wore a JIFFY LUBE UNIFORM and told me I could not prove they were responsible (what a shock!). After his visit **, MANAGER OF JIFFY LUBE ON SNELLING AVENUE IN ST.PAUL, MN, calls back and says Pay to have a shop prove it's Jiffy Lubes fault (on my dime), let JIFFY LUBE "verify", have no work done and "MAYBE" they'll pay for the damage. I guess auto repair shops are CSI now. They can tell me not only the damage but also WHO & HOW the damage was caused when they had nothing to do with car? Ridiculous. These guys did it and they know it!! What Jerks to not repair it off top.

I am an avid Jiffy lube customer. This morning and got my normal signature oil change here in Corvallis or. When the gentleman was going over everything with me, he asked me if I knew I had a major oil leak. I told him no and there was not one last time I was there. He went back out, talked to the gentleman who was under my car about the leak, came back in to tell me they fixed it. It was missing the gasket that goes around the oil plug. Hmm I hope they fixed it since they are the ones who neglected to put it back on after my last oil change. Now I sit on hold with corporate for over an hour and counting. Oil can Henry's is looking pretty good.

I went in to my local Jiffy Lube with my 04 Olds Alero to get a routine oil change. I brought an oil leak to the manager’s attention and told him I was sure it was my oil plug. He assured me that he would replace it with the OE GM plug (original equipment general motors plug). I waited for 35 mins and was told my car was ready - as a regular customers I walked out satisfied. 9 days later, after moving across town, I was headed down the interstate when I felt a "bump" and then noticed my car was losing power. My oil light flashed 3 times and my car shut down... on the interstate, and a hill with a 70 mph speed limit. It was everything I could do to get it off the road so I wouldn't get killed.

I just finished watching CBS news do a expose on Havoline Service centers and their deceptive practices. Reminded me of my own story. I once owned a 97 Honda CRV purchased new. I would use the 'quick' oil change services to change my oil and filter on the manufacturer's recommended maintenance schedule. The Honda CRV oil filter is tricky to change and requires a special tool to remove per the service manual. Over the course of oil changes at various Jiffy Lubes in northeast Atlanta, Cobb and Gwinnett county, I deviated from them and went to Texaco Center. I continued to drive and went to 3 more Jiffy Lubes for oil changes when they were scheduled. When the next oil change that was due, I decided I will do it. Much to my dismay I found the Texaco Filter still in place even after visiting 3 different Jiffy Lubes since my visit to Texaco. The main Jiffy lube service center I used was the one at 5772 PEACHTREE INDUSTRIAL BLVD in Chamblee. I firmly believe that the engine seals issue that my Honda mechanic found was due to the lack of filters being changed by Jiffy Lube. I would not recommend anyone to use their services.

The mechanic at Jiffy Lube bent our oil pan so badly they could not perform the oil change. We had to take our van to our reg. mechanic and it cost us $450 to replace the oil pan. Jiffy Lube would not compensate us at all. Complained to the BBB with no response.

I decided to visit my local Jiffy Lube to have my oil changed. The woman inside proceeded to tell me I NEEDED to use synthetic in a very aggressive manner. I told her that I would use the 5w 30 that was recommended as I use it as a tow sometimes. She then stated I would not have a choice next time I came in and that I needed to use synthetic which of course is double their lowest choice of oil choices. I didn't even argue with her as I just wanted to leave at that point. Then she showed me the interior cabin filter which was dirty but easily could have been cleaned but said it needed to be replaced knowing since I've purchased one before they were between 11 and 20 dollars.

Jiffy Lube® Service Center #965 - 8/28/14

I took my 1999 jeep in to jiffy lube for their value oil change at their store in commack ny 1264. After leaving about 2 weeks later my car started making noise. Come to find out there is no oil in the car. So I call up the store, they want me to drive it down to the store. I said "no it's making a lot of noise, there's no oil in it." He said "well buy the oil and put it in and drive it over." So I did. When I brought it there, they had an old penzoil yellow filter on there which the guy at that store was surprised. He said "we haven't used those filters in years." Well after all that they changed the oil, even after me putting new oil in the vehicle. So I was told to contact corporate. Come to find out that store is run by heartland. They had it inspected by their inspector that basically said it was because my vehicle was 16 years old and had a 191,000 miles on it, that it was normal wear on the vehicle. Up until I brought it there, it ran beautiful, no smoke, nothing. This company needs to be closed.

As of today (9/15/2014) our car is fixed and the rental car is returned, and I am very satisfied with the resolution. The rear differential and axle assembly was replaced and a rental car was provided, all at no cost to me. The parts and labor have a 1 year warranty.

I took my 2012 Nissan Altima for oil change. They said I had to buy synthetic or it would void warranty - not true. Got my car back. I drove 51 miles, transmission runs out of fluid - drain plug is gone. Had car towed to Nissan. They said it was Jiffy Lube's fault, drain plugs do not just fall out.

I have been going to the same Jiffy Lube in St. George, UT for several years (store #2643). Always been a good experience until today. I am not a child, I am not stupid, so don't treat me as if I were. I bet I was asked at least 4 times if I was having a good day or how my day was going. I do not like to be hovered over and patronized. I specifically asked how much the oil change would be, I was told $24.99. Then you get called out for the "talk." No, I don't want a transmission flush, too expensive on this old car. "No, it's really not, you see. Because if your tranny goes out, it will cost a lot more to get it fixed than a flush." Really?

Took my car to Jiffy Lube at 1540 Briargate Blvd in Colorado Springs, Co on 08/04/2014 to have oil change. They told me it would be a while, so I left my car there and returned in about 30 minutes. The car was pulled out of the garage onto the side of the building and the hood was still open. The attendant went over what they did and shut the hood. A few days later I took my car to my mechanic to look at an issue and he went to open the hood and before he even touched the inside latch, noticed it was loose and broken. The only people that had opened the hood before this was Jiffy Lube. I took the car back to the location.

My boyfriend took his car in for an oil change in August 2014. I had just purchased it in January 2014. I drove away seeking everything, car started having problems. I had my car towed. I was told the car was started without oil in it. I took the car back to Jiffy and they denied doing anything that I was complaining about. I took the receipt back up to them along with the report from the car dealership. Jiffy also said that I had exterior damage. I took a video of my entire car inside and out no damage whatsoever. On the report they also said that they check the battery. They don't even know where my battery is - it's in the back seat and they did know that that's why I am fat. I found a lawsuit favor served the case goes before the court in October. I sued for the max. Total inconvenience. I need my car back. Jiffy need to take responsibility.

Put in wrong oil and my vehicle engine almost blew.

I own a 2005 Mini Cooper and until today, I always had work done at a Mini specialist or dealer. I needed to get an oil change, called my local Jiffy Lube and asked if they had experience with Mini's. The tech I spoke to assured that they did. I arrived at the location on Pacific Ave. in Tigard, on the corner of Walnut. After waiting for approximately 30 min., I was informed they did not have the right oil filter wrench and had to go to an auto parts store to find one.

Well due to the fact that I was currently employed at this Jiffy lube... And received unequal and unfair treatment by nearly all the other employees because I was African American (the only), and was quote on quote laid off 3 days after being employed by the owner whom didn't hire me for undisclosed reasons. This is a Jiffy Lube that has numerous work release inmates working there that are operating on people's cars without proper certifications. I witnessed several different complaints from customers who brought their cars back because of problems they were experiencing with their brakes after having them repaired there. They are extremely unprofessional and have no morals, principles, nor integrity! I even tried contacting the supervisor to speak with him about a employee calling me a ** in front of everybody including him and he refused to speak with me. Be careful and suggest you ask about them.

After receiving good customer service and paying for my oil change, the attendant told me all fluids were topped off and nothing was a concern with my car. Another young man led me to my car and opened my door for me, and then proceeded to tell me I had metal shavings in my differential fluid and must bring in the car asap to replace both front and rear fluids. I was immediately concerned and he waited while I wrote all this down on their receipt. I asked how long I had to get this work done and how much would it cost me. He informed me it would run about $100 and I needed to get my car into a shop or back to Jiffy Lube within 2 weeks. This was on 7/23/2014.

I pulled in and asked ** the manager at the West Chicago Jiffy Lube at 137 W. North Ave. if they could help me replace a turn signal bulb. He said "Sure give us 10-15 minutes." Great, I thought. Then 30 minutes later when I inquired how it was going they bothered to look at it for the first time and another 20 minutes later they said they couldn't fix it. Seriously? I wouldn't have stayed if they had just been honest with me about the timing. As a result, I ran out of time to visit my mom in the hospital and I was late to an important meeting. You should respect people's time. Horrible customer service, I'll never go back.

My wife took the car for oil change to jiffy lube, and told them just oil change nothing else. 10 min later they come with cabin air filter and engine air filter claiming it need to be changed. My wife told them no because we did that few months ago. They finished the job and she paid for oil change and left. The next day a/c stopped working even when my wife told them not to touch anything else. They pulled the cabin filter out and I just find out from YouTube that they had to open 8 screws and pull the glove compartment out to get to that filter. This is last time we take our cars to jiffy lube.

I brought my 1st car into Jiffy Lube on July 5th, 2011 which was a 98 Ford Taurus for the oil change and they topped off all my fluid and that's the only time someone's been under the hood of that car. We went to Bellingham, WA to go visit my birth mom and sister for a few days and came home, done some more driving and 1 day the car wouldn't start so we pop the hood up only to find out someone forgot to tighten down the power steering fluid cap and power steering fluid was all over the engine and so I called them. The manager came out to where the car was and I told him it hasn't been that long since we were in there and they may have killed the starter from them not tightening down the cap to the PS so they made arrangements for the car to be towed at the location I got the service at NO CHARGE and they told me the starter had gone bad.

Found your website and thought my story needed to be shared as I'm trying, still trying to get the issue resolved and I'm currently getting nowhere speaking with customer service agents at Jiffy Lube.

I drive a 2006 Pontiac G6 GTP with around 89,000 miles. I took my car to the Burien, WA Jiffy Lube for an oil change and the associate told me I should get a transmission flush because my car was 30,000 miles over their recommended mileage to do so, which is bad for the car. Being that I know little about cars and assuming I could trust his recommendation as a paid employee, I agreed to get the transmission flush.

A new customer brought her 1980 MGB classic sports car to me with a terrible oil leak. Didn't take long to see its aluminum oil pan was cracked and bleeding at the drain plug. Last oil change (2 yrs prior, infrequently driven) was at a Miami Jiffy-Lube, where some gorilla so over-tightened the plug, it cracked the pan! Too late to go after them. Fortunately for the owner, MG parts are relatively cheap and in plentiful supply used. But she still faces 2-3 hrs labor and $100 for a used pan for this act of gross incompetence. Never, NEVER entrust a special or classic car (or any car for that matter) to Jiffy-Lube!

Jiffy Lube Portland Broadway location. I came for a regular oil change and the mechanic refused to change old oil for a synthetic blend (my usual). His explanation was that my new Jetta (1999 year model) requires a fully synthetic oil (around $66), not a standard synthetic mix (current price of $21.99). When I tried to show him my driver's manual, he just dismissed me. I can't even give a 1 star for this kind of service (but there is no option to go lower). I hope not to see this employee at this location anymore. I did not recall his name though he introduced himself.

I need at least a couple of other consumers who can prove the same thing I can, preferably from the Diamond Bar or Chino Hills stores. Coincidentally, I went to a Firestone store because I had a coupon and it was 1 mile from home. The next two servicings were at Jiffy Lube. The Firestone filter, though I was charged for having it replaced both of the subsequent times I went to Jiffy Lube, was still on the car. The engine "blew up," catastrophic failure. I contacted Jiffy Lube. Some "exec" came out and looked at the car. Seeing the Firestone filter, rather than admit the "mistake," he claimed, "You clearly had it serviced again in the last 1500 miles and we have nothing to do with the engine failing." Smugly, arrogantly, that was it.

I paid $159.00 for A/C evaluation and recharge on 5/31/2014. I was advise by a Jiffy Lube manager if the recharge did not last come back within 3 months and they would recharge the A/C which they did 2 weeks later. I was told if my A/C needed recharge again they would refund my $159.00. Saturday 7/5/2014, I went to Jiffy Lube spoke with a manager. He advise me he did not have time to process my paperwork because no one else came to work. He copy my paperwork and stated he would process it that evening very rude.

I went in to Spring Mountain/Rainbow location to replace a flat tire. Tech order tire and did not know how to remove spare tire to put on while order comes in the next day. Ask them to call me when tire arrives, they did not call. Tried calling phone, not answered. Had to schedule for next day. Came in, 1 hr later they started. I looked at tire - they order wrong tire. Black wall, I have 4 whitewall tires. Tech said I ordered the tire. After back and fourth arguing, he said he have to charge me $65 restock fee. I informed him it's not my fault & want my $ back. I ask to speak to a manager, same thing. This manager said it is my fault & continued arguing with me. I ask for his corporate number. He walked out, tech that ordered the tire & argued with me earlier finally refunded my credit card.

After my engine was destroyed by Jiffy Lube synthetic blend they put in my car then I had to get a new car and still have to replace the engine in my car they destroyed to keep from losing my job as well and missed days from work and mileage and an angry boss. Tow service, etc. $6000 dollars for the car, 6% interest on $2500.00 of it and no idea what kind of crazy interest on the balance as well as a new engine, labor to pull one more labor to pull my old one, and install new one and almost losing my job, and the hell to get financed and gas mileage in new use truck eats gas for my job. It will take me a very very very long time to pay this car off. How are they getting away with this? There must be thousands of people like this that they have done this to that don't even know about this website.

Went to get an oil change. While I was there they ask if I needed new windshield wipers. I said yes. It was only 20 more dollars for them to also install the wipers. When I got home I noticed my windshield was cracked. No one will call me back to fix it.

I took my Mercedes E430 for an oil change. During the work, they replaced a front headlight bulb but couldn't care to properly close the light cover at the back. When I took the car for a wash the next day, the light bulb 'cavities' got filled with water. I took the car back to Jiffy Lube, they tried to dry the bulbs, they couldn't all the way, a part of the water remained, but in the process of installing the light bulb cover properly, after nearly an hour of sweating it out, they lost 3 clips of the air-filter hose which they had to unplug principally they didn't seem to know how to do it right.

I went to Jiffy Lube on Delk Rd in Marietta, Ga to get an oil change. They DID not put the filter on correctly, oil was leaking every where, plus they put a quart of oil to much in my truck, the manager Brandon is high all day. He told me to come get a refund and made me wait for 2 hours and I never DID get a refund. I called customer service and spoke to Ryan in Nc. He told me to go pick the refund up, after talking about his breast implants and new wig for hours. I went back to the location to get my refund for the messed up oil change, still no refund.

Initially I thought the service was great. Gave a great review via phone. 2 weeks later I need a new engine. My engine was completely destroyed after being serviced at Jiffy Lube. Prior to that my vehicle was in excellent condition.

The last two times I have gone to the Jiffy Lube at 7311 PINES BLVD in Pembroke Pines, FL, the AC air filter was not put back when they told me my car is done. The first time, they noticed it just in time and ran after me driving off. Today, the air filter was lying on the passenger seat and when I asked them to put it back in, the employee had an insolent attitude and was hostile while putting the air filter back in. This was my the last time getting an oil change at Jiffy Lube.

My husband went to the Jiffy Lube in Howell, NJ near West Farms Road on Wednesday 5/28/14. When he came home I saw the bill was over $80. Apparently the staff there bullied and cajoled him to get the synthetic oil. I asked him and he told me that no less than five employees were insisting that he MUST do this. I called and they said that he agreed to it, so he is stuck with it. I am upset with Jiffy's reaction which was very rude and uninterested in my plight. Classic bait and switch.

A cacophonous sound coming out of my vehicle as if I were driving an 18-wheeler yesterday (5/19/2014). Last oil change was last month (4/3/2014). Wasn't due for another oil change until 173,809 mil - My vehicle has 172,104 mil, currently - Diagnostic was this morning (5/20/2014). My motor has now seized because there is NO OIL in my vehicle.

Have taken my car to Jiffy Lube for many years. Recently moved and started taking cars to another location. During their upselling, they show you recommended service, etc and also show you what the oil change will cost. This poor example of a manager shows me that my oil change will cost $38.99 and I agree to proceed with the oil change only....not the additional services he recommends. After the work is completed, another technician walks me to the counter and shows me the final charge of the computer screen $78.99! I ask how did a $38.99 oil change become $78.99 and they tell me the manufacturer requires the higher grade oil. Such lies and bait and switch tactics. This location, 31 Hampton Park Blvd, is managed by a crook who knows nothing about customer service/retention.

I took my Chevy Blazer in for an Oil Change and they put the wrong oil filter in. Oil leaked out overnight and the engine seized. Their mechanic fixed it, they denied the claim. Finally I received $3200.00 out of $4900.00 bill and they closed the case.

I took my car in yesterday to get a oil change. He said it $180.00 on special for $140.00. At that point, he offer me to apply for credit card. Then he said I need fuel injection cleaned so I agreed. Then I got my bill. He charged my transmission flushed $299.00 Without my approval... I signed the paper because I had trust him. I did not look at my bim bill went in. I also called them. I'm getting a run around.

I am writing because my boyfriend and I had our oil changed at the West 7th Street location (store 1135, St. Paul, MN) on March 26, 2014. Over the next few days, my truck began to make noise. On March 30, 2014 the check oil light came on (we checked the oil, it seemed there was still oil in there), so we headed back to the store to get it checked out. On the way to the store, we ended up breaking down on the side of the road. We were towed into Jiffy Lube, and the technician informed us the oil had drained out. The technician added more oil to our truck (he was the same technician who changed the oil on 3/26). The technician made sure to ask us whether we have an enemy who loosened the plug.

I posted a couple of other complaints to their Facebook page about their terrible and unethical business practices and mysteriously 2 days later ALL my comments about their unethical ways and dishonesty have "vanished". So did a few other posters comments about substandard service that had posted at about the same time as mine on Sat April 19, 2014. Do NOT ever give them your email. They will spam you constantly with coupons hoping to get you back. Better to find a 'home town' mechanic. A class action lawsuit is needed and JL needs to be on the receiving end of it.

My daughter took her 2004 Chevy Malibu to Jiffy Lube in Ft. Myers FL store #1244 (7140 CYPRESS LAKE DR. FORT MYERS , FL 33907-6500) to have her oil changed. When it was done, she started the car and drove away. She got less than 1/2 mile away when the car died and she then noticed the oil light had come on. It apparently locked up. She tried to restart it and after several minutes it finally did start but said "it was not happy" and sounded very rough and knocked pretty bad (which of course it never did) but managed to drive back to Jiffy Lube.

BUYER BEWARE!!! This used to be the friendly neighborhood Jiffy Lube that was recommended to me by my friends. I had been here a couple of times and it went well - until today. First they attempted to sell me a transmission flush that I do not need, and when I refused that service the guy said, "OK try to start it up". It would not start. Then he tells me I need a new battery because mine is not holding a charge. He even showed me on his little machine where it showed my battery was dead. I said this battery has been working fine so that is really strange, and he told me it happens all the time in there! I asked for a jump start to get me to the dealership and to talk to the manager who came out and started yelling and pounding on my vehicle while my son was in it after I told him that I did not appreciate them trying to take advantage of me like that.

I brought my van in for a quick $29.99 oil change, ** the Jiffy Lube guy goes through the normal hoopla of recommended services. I told him I only want the advertised price of $29.99. ** printed an estimate of ~$47 and mentioned it's just a high estimate. I signed it without thinking because I have come here on multiple occasions. The oil change was completed in 15 minutes as normal. ** typed up the final bill, it came out to be $43.85.

First of all, they asked me which oil I want. I told I'd like to have 0W full synthetic. They were fine with that. After the service, I receive a sticker where it says 5W full synthetic and next change due for 3000 miles. I asked them about and they replied that it has to be changed in 3000 miles. Full synthetic always go for at least 6000 miles sometimes for 12000. They replaced the sticker with 7500 miles and assured me it was a typo. For $90 only 3000 miles is kinda expensive oil change. No trust to this company anymore.

I have used Jiffy Lube for years for my standard oil change because they are convenient and their service staff has always been friendly; however after my most recent experience, I am no longer a Jiffy Lube customer. On a visit, the staff told me that a full synthetic oil was recommended for my car. I am admittedly not car-knowledgeable and agreed due to their insistence that it was manufacturer recommended. After checking with the dealer and manual, I learned it wasn't. On my next visit to a different Jiffy Lube, they again spent time trying to convince me to use a full synthetic because it was the manufacturer's recommendation. I didn't allow it.

On March 18, 2014 I paid Jiffy Lube in Lakewood to change my front and rear differential fluid. The next day, March 19, I was driving from my home in Lakewood, CO to Cheyenne, WY for work when my AT Oil Temp light came on. I immediately pulled over and shut the car down, letting it cool off. While it was cooling, I looked up the closest Jiffy Lube which was in Ft Collins, CO. I drove straight there. They assured me the tech checked the differential fluid and they were fine. The tech then changed the transmission fluid.

On December 31, 2013, I paid them $69.01 for an oil change with a check. They not only cashed the check, they also ran an ACH (electronic transfer) of my check, In other words, they double billed me. I called them and they assured me they would send a refund check. Long story short, they never did. I had to go to my bank to get the ACH debit reversed. Adding insult to injury, today I found out that Jiffy Lube filed a claim with Telecheck for supposedly my having put a stop payment on the check, which is a flat out lie, as they are well aware that they cashed my check. They not only charged me twice, now they want to charge me a 3rd time via a fraudulent claim. Is this what Jiffy Lube has come to, stooping so low as to needing to defraud a 73 year old senior citizen?

I bought a Kia Optima 7 months ago with a 10 year/100,000 mile warranty, Peace of mind correct? yes that what I thought. I always taken my car to Kia dealership for service and maintenance, however I happen to be in a different state on 1/29/2014 and needed to have the oil change before driving back to NJ. I stop at a Jiffy lube on the way back to get just a simple oil change. I was greeted at the car by manager who took my car into the shop and than 5 minutes later he came in and told me I needed to add synthetic oil because I have a GDI engine (Gas Direct injection). I know now that was just an up sale and nevertheless they sold me on it, whatever best for the vehicle. My oil change should have cost me 38.00 in and out however because of the more expensive oil the bill was now 104.91 so I paid it.

On 2/18/2014, went to Jiffy Lube in Pacific Beach Calif., for a simple oil change, at 8:36 am and paid $102.21, at 9:17 am. I was taken care of by shop manager. After paying, I started my car and attempted to drive home, which perhaps is 1 mile away, and I noticed it smoking. Pacific Beach Foreign was several blocks down, I went there and asked them for help. They ended up replacing my radiator, it is visibly freshly broken. Prior to my having PB Foreign fix it, I called the manager at Jiffy Lube and asked him what happened, rather than him apologizing, he immediately referred me to his friend to fix it. He said his friend wasn't far away, and would fix it today. He mentioned it wouldn't cost me as much as PB Foreign.

In early August I had my oil changed... Three days later I noticed my van was leaking green stuff... coolant, so I took my van back to Jiffy Lube in Chicopee to see if they can see where it was leaking from, they said it wasn't leaking, could be one of my two other cars, still knew it was mine. Anyway went to New Hampshire for a vacation, coming home my car started smoking a lot... from underneath, couldn't drive it home. Had to tow it and my camper all the way back to Holyoke, Mass... Took almost 9 hours and $600.00, all because they couldn't be bothered to see if it was leaking...

Went to have my oil changed at the Apache Junction Jiffy Lube. Just wanted a simple oil change and they tried to keep charging me for a "deluxe inspection". I told them I just need my oil changed. They ended up charging me for the deluxe package and ended up costing me 50 dollars. They checked the other fluid levels and checked the air in the tires, which I did not them to do but they did anyways. They took out 20 psi out of each tire, claiming they only needed 30 but the tire clearly says 50. Turns out they go by what the door says and not the actual tire, which makes no sense to me.

Had my car serviced just before a trip out of town. While out of town front differential went out due to lack of fluids. Rear diff was low. The fluids had not been checked at Jiffy Lube. When asked to cover my repair bill, District manager stated that Jiffy Lube won't pay. He said it's not their fault. I stated that to have both out/nearly out was VERY unlikely. He said whatever and will not pay.

I am a former assistant manager of the South Florida Ave Jiffy lube. I have worked there for about 2 years. The turnover rate is ridiculous. They hire anybody off the streets with no background or experience.The blue shirts and the red shirts employees profile every customer that comes through the door to see if they're big spenders. If you drove a busted car they won't spend a minute on you. I have seen the store manager Jason ** cheat so many customers in buying things they didn't need for the vehicles. Sometimes not even completing the services that they sold to the customers. Their prices are way too expensive.

I Recently had an oil change done by Jiffy Lube in the Omaha, NE area. After a few months, I started smelling oil burning from my 2000 Toyota Solara. After I got home, I came to realize the mechanic who did my oil change forgot to put back on my oil cap, well actually put it on halfway. Well anyways oil got all over inside the engine compartment. After putting the oil cap on correctly and extensive cleaning, my engine is now leaking oil. It seems that I possibly lost engine pressure due to the oil cap not being put on correctly and believe to have blown my head gasket. Like I said it is a 2000 Toyota with 125,000 miles but that car has never leaked one drop of anything especially oil!!!