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Jiffy Lube Reviews
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My daughter went to Jiffy Lube on 8295 Biscayne Blvd Atlantic Enterprises in Miami. This place ripped my 22 year old daughter off. She went in for a basic oil change. They told her it was going to $135 for her Jeep Wrangler and they charged her $200. They charged her for engine cleaning and an oil system cleaning. She explained she never asked for this service and they did not care and they made her pay. They took advantage of a young girl. People that work here are the reasons why the consumers do not trust mechanics. ** the zone manager of this Jiffy Lube and ** the manager is a scam artist and stole money from my daughter. ** the zone manager refused to talk to my daughter! Completely unprofessional!
On top of this the manager **, when I spoke to him said that he originally put regular oil into my daughter's Jeep when everyone knows that a Jeep takes 100% synthetic oil. Also when I spoke to Aaron I asked him if at any point did he tell my daughter that they were doing an engine cleaning and an oil cleaning and that it would be a $50 charge? He said mama contacted the number on the back of the receipt.
Starting with the positive here: Had an oil changed at the Jiffy Lube location at 8120 Louisiana Blvd NE, Albuquerque this week. I didn't have to wait. The staff acted professionally and was friendly. The place was clean. Now for the bad: They tried to tell me I needed my tires rotated when I just had brand new tires put on (they were obviously still very new - easy to see). They told me I needed new license plate lights which I approved; however, they broke one of the light holders when installing the new lightbulbs but didn't say anything. I noticed once I got home. I had just cleaned the truck and knew this light holder wasn't broken when I went to Jiffy Lube. I called them and they never called back. Very dishonest people. Now I have to get a new lightbulb holder at my expense because of their bad workmanship.
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I got a call from the manager. The shop took responsibility and they will resolve the issue.
I took my car to Jiffy Lube on 11/27/2022 at 8351 W North Ave, Melrose Park, IL 60160 to mount and balance my front new tires. They damaged my rims with deep scratches and no one is taking responsibility.
The general manager Ray took such good care of my inspection. He even refused my money as a way to say thank you for being a teacher. I will be bringing my business to him from now on! What a blessing.
The price was reasonable. The behavior of the staff was excellent. The repair was quick. I recommend this location in Vista, zip code 92084, to people who need to feel safe that they are leaving their car in good hands and receive it in good shape after service.
My wife took our car in for an oil change and the Jiffy Lube associate charged my wife for an oil change but never actually did an oil change, 1 week later our car broke down due to no oil. On another incident, I took my car in to a completely different jiffy lube for an oil change and I specifically reminded them to check and fill all fluids including transmission fluid, 3 weeks later my car breaks down due to no transmission fluid.
29 2022 visited Jiffy Lube 1600 Juan Tabo. I'm a long time customer. Everything was normal. Was shown an air filter they said was mine and I replaced it. I think at least I paid for one. Also needed a top off on my antifreeze they said and I approved. I now should have checked. 27 hours without driving my jeep it overheated. I went back to jiffy lube and they acknowledge that they did not check nor top off. My trust was broke. I have scheduled my dealership to check all the work jiffy lube said they did. ** was in the assigned dishonest employee and vi recently promoted to asst. Manager. Beware of store 1399 and all jiffy lube now. You cannot trust them.
If I could give zero stars I would. Every single time I have North Ogden Jiffy Lube change my oil they have NEVER reinstalled my splash guard on my Chrysler 300 with all the screws, whereas there are only 4 screws. Then I have to order new fasteners that are $10.00 a piece, jack my car up and install the screws myself. One time they just left the splash guard hanging down and it ripped off my car on the first bump in the road, I ordered a new splash guard and installed it. Each time I go back I bring this complaint to their attention. They assure me that they will reinstall my splash guard with all the screws, yet they NEVER do.
If you ever need an oil change, please go to Jiffy Lube 5917 Silver Hill Road District Heights MD, 20747 do not be fooled by the location. The employees were very professional and the Manager Mr. **, went up and beyond. They answered all my questions, paid attention to the little details, and it was all done with smile. They really made my day!
Jiffy Lube is saying I'm responsible for my engine having less than 1 qt of oil 400 miles after my oil change, but confirmed there was no leak.... Dipstick was dry.... Now they are refusing to pay for repair costs to my engine and I am out of a vehicle....
Jiffy Lube author review by Lauren Fix
Jiffy Lube was founded in 1979 when it introduced the first drive-through service bay, making it easier for customers to get their oil changed quickly. Now, there are more than 2,000 franchise locations across the United States.
Jiffy Lube Dashboard: Jiffy Lube customers can create a Jiffy Lube Dashboard account on the company’s website. They can keep track of all services performed at Jiffy Lube as well as receive maintenance reminders, promotions and coupons.
Franchise locations: All Jiffy Lubes are now independently owned and operated franchises. Consumers support local business owners when they visit a Jiffy Lube. Different locations might have special offers and discounts.
Recommendations tool: Consumers can view the manufacturer recommended service schedule for their make and model of vehicle by visiting the Jiffy Lube website. They can then see if there are any coupons for recommended services available at their Jiffy Lube location.
Resource Center: The Resource Center section of the company’s website offers informational articles about maintaining a vehicle. It also has tips for driving safely and making an automobile more fuel efficient.
Nationwide warranties: Certain products and services come with a warranty. These warranties are honored at locations across the country, so consumers will be covered even when traveling.
Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars.
Jiffy Lube Company Information
- Company Name:
- Jiffy Lube
- Website:
- www.jiffylube.com
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