Jiffy Lube

I went for an oil change on 1/12/2019, everything seem to be ok when I drove the car home after that, however, couple of days after when I was driving on my way to work around 6am when it was still dark, I noticed that my car front lights were getting dimmer and to my horror they all went out and the steering wheel was getting harder to maneuver. I was very lucky that I did not figure in an accident and made my way to my office and half-way through the parking area my car totally died out.

I arrived at Jiffy Lube to a seeming nice gentleman saying he would get my oil change done as soon as they could, this was the ONLY good experience from this facility. After telling them I only wanted a basic oil change this same gentleman proceed to argue with me about what I previously put into my car and how what I'm choosing to put in now isn't good for it... WELL THEN why do you offer that?!? Not only that but why would ANYONE pay over $40 for an oil change??

My husband and I went to Jiffy Lube for a rear drum brake job, and left with misdiagnosed oversized drums, which they tried to blame on my master cylinder, and no hydraulic pressure, which I assumed was from the brake line that they cut. I picked up my car, and almost crashed in their parking lot. They have only refunded me what I had paid in their services, but that doesn't include the tows, and extra repairs, such as the line bleed. Oh... I am also banned from Jiffy Lube.

Took my car in for ONLY oil and filter change. As usual, I refused to purchase new air filter. As I wait, I notice several customers are getting new radiator caps. Radiator caps? That's strange. Then, manager shows me MY radiator cap. Says it failed their pressure test. Well they chose the wrong person to pull that trick on. I know cars, and I know radiator caps. And I knew my like knew radiator cap was not bad. They shrugged to indicate I was making a terrible mistake for not buying their new cap. After I left, I checked the radiator cap - it was fine and held pressure as it should. OK, maybe their test equipment was faulty and they were not aware. That is not likely. But otherwise, they were just scamming their customers.

So I usually do my own maintenance on my vehicle for this reason. I have the flu and my truck needed an oil change, I had already bought the oil and filter. So when I left the doctor's office there was a Jiffy Lube across the street. So I told them just want a oil change with my oil and when they get done, they still charge me $31.99. That’s what I paid for the oil. So if I was you and you have your own oil and stuff go anywhere else and it will be $10-$15.

When I arrived to the Jiffy Lube on Marks St in Henderson, NV. I asked if they could repair my driver rear tire, that my engine light was lite and wasn't and that my trans fluid was low. Well after my oil change, I asked if my tire was repaired and the tech started they didn't do that and I could go to Discount Tire. I asked if my trans fluid was filled and the man stated yes. Well on the print out it stated low for trans fluid and not fluid added. I noticed they never filled that trans fluid. The only good part was going to Discount Tire for new tires but I had to get trans fluid from O'Reilly and fill my own trans fluid. This is the second time they didn't stop off fluids. Last time my brake fluid was low and never filled it. I will never go back to Jiffy Lube and you are lucky my car never had a problem due to your inept service. You are overpriced and do not provide a good service. I am dumbfounded by how awful your service is and I will never be back.

I went to Jiffy Lube recently and asked for an oil change only. I was charged 104 dollars which is outrageously exorbitant. All kinds of unnecessary services were added, possibly to pad bill. Some of these added services included "checking windshield washer fluid level, checking light bulbs" just to name a few. Terrible business model. Do not use.

My daughter brought my car here the begin of Nov. and that was basically the end of my car. She Paid 76. dollars for the oil change which is crazy, but they didn't put the oil plug back correct and it blew my engine. Store Manager would not even phone me and let me know where I stand. Thank you to Heartland Automotive, They Jumped in and got my engine replace and sadly that engine was knocking after just a few days. They sent my car back to the same shop. They use a individual shop for their engine replacement and then second engine blew, that is what the Mechanic told me. Jiffy Lube is standing by their claim it was my starter. They had given me a rental, but later retro canceled it without notice. VERY disappointed with my entire experience. 2 Months have passed and I have NO car.

I'm serious when it comes to reviews. I've been waiting for this moment for a long time. Here is my review of the Jiffy Lube. I visited in Tucson across from Holy Hope Cemetery on Oracle over 10 years ago. I went in for an oil change and afterwards I was harassed about fixing everything else that was wrong with my car. I told him to give me my car keys or I would call the police. There I said it. I felt awful and I felt taken advantage of. I can only imagine the crap that females have to go through with pushy knuckle dragging salesman/mechanics...

Last year my husband took our 1969 Ford pickup to Jiffy Lube before he stored it for the winter. In April of this year he went to get it out of storage and all the oil was on the floor so we took it to our regular mechanic. He found that they had cross threaded the oil pan plug and it could not be repaired. It took a while to find a replacement oil pan and it ended up costing us $800 for parts and labor. Jiffy Lube mgmt sent the request for reimbursement into corporate in May 2018. After repeated calls, they tell us it’s up to Corporate to respond. It’s almost Christmas and no response. Do NOT take your vehicle to Jiffy Lube. They do NOT stand behind their work.

My wife took her car to Jiffy Lube after I warned her it wasn't a good idea. I had a previous bad experience there. A week after her oil change she noticed her oil light come on so she put more oil in. A week later the same thing. The following week she put in more oil twice in one week before saying something to me. I told her that doesn't sound right so went out and checked. As soon as I looked under the car I could see the oil dripping off of the oil filter. I reached under and was able to tighten it at least a full turn. No more oil leak. I can't believe a professional business would make such a simple mistake. You are better off taking it to a place that employs mechanics.

I went to Jiffy Lube for an oil change. The technician told me they had a special. For a few more dollars I could get a free oil change and three car wash tickets. When I checked out I asked them where was my free oil change. I questioned them why I was still being charged for the oil change if it was free. He told me it was in the $49 becoming off the bill. When I went home I noticed the $49 was still charged to me. I called the corporate office. A store manager called me and told me that there was no free oil change but two free car washes. He also told me if I brought the car wash tickets back to the store he would adjust my bill. I wonder how many people they scammed with this deal.

HR-V Honda 2016. Hi there... There was a mistake in the emission paperwork given to me. Can you please make sure the new one is correct? I spent gas and the emission fees. Should be covered by Jiffy Lube.

Time in 8:30 am. I stopped in to have a couple exterior lights replaced, a tire rotation, windshield wipers replaced, and of course an oil change. After having four people doing what they do, oil changes. One comes to me and says they can’t change the bulbs on the top. I watched them try different screwdrivers Before the man came to talk with me. I said, "That’s fine I will change them myself. So now it’s windshield wipers, oil change, that hasn’t been finished yet, and a tire rotation.

As long as I’ve could remember, Jiffy Lube has done free Veterans Day oil changes. I went to the one in Hermiston, Oregon today and said that’s the reason I was there and was told they weren’t doing it and they weren’t told about it. The manager spoke to me and repeated the same thing without checking or anything. Not a big deal they wouldn’t do it, but would’ve have at least liked him to go check on it.

I went in to have an oil change. Two months later my car loses power on the highway at 55 mph. After having the car towed to the dealership and a costly diagnostic, I was informed that one quart of oil too much was put into the car. $600.00 later because my car is a hybrid, I contacted Jiffy Lube and the GM - Mark informed me that my claim for reimbursement was denied. I filed a complaint with corporate, who contacted their franchisee to resolve the issue. The owner, Mark phones and says that he wants to speak with the dealership before he makes a decision. Three days later I phone him for him to explain that they are denying the claim. Go to Jiffy Lube Kensington, MD at your own risk and know that they will not be responsible for any damage they cause to your vehicle and you will get to pay for both the oil change and the damage they cause.

11/6/18: I took my 2013 Nissan Altima to the Jiffy Lube located @ 1704 Woodlawn Dr, Gwynn Oak, MD 21207 Phone: (410) 944-1582 on 11/4/18. My car is in AWESOME condition, NEVER had any issues or needed repair other than brake pads, rotors and an oil change, the basic wear and tear on a car. I decided to take my vehicle to Jiffy Lube and has always gone to them and have never had an issue. I am not here to bash them or make them look bad, but to inform the public of my experience. I noticed that my passenger side front wheel was making a weird noise and stopped in to Jiffy Lube to have it looked at, I was informed that my wheel bearing and hub needed replacing. I was quoted a price of $300, $100 for the service and $186.00 for the part. Right there was a red flag, wheel bearing/hub only cost $100-$129.99, but nonetheless I agreed to have the service performed.

I went to the Jiffy Lube on Wesel Blvd in Hagerstown, MD for a simple oil change and tire rotation. Shortly after leaving the service center I began to hear a grinding sound coming from my left tire (no sound before rotation service). When I called the Jiffy Lube to report the noise I was told to return the car and that the problem would be corrected or they would rotate my tires back to their original position on the car. When I took it back for correction I was told to take my car somewhere else to figure out the noise with proof that they caused the issue. They never even rotated my tires back to the original position as promised. I think they should simply stick to changing oil. Avoid this company whenever possible. Unprofessional and poorly trained.

They start on the oil change before I know the price. I paid $100, for something that is normally $60 everywhere else! They broke my mirror controller out of the door. I asked what happened here! Never go to this place! NEVER!

When I got to the place, the guy came up and said, "What are you here for?" I told him an oil change but I also want to know how much it would be before they changed my oil. The guy just said, "Come in here," and the guy at the desk could tell me. So they pulled my car into the bay. When I got in there, the guy was talking to someone else. I waiting about 10 minutes to talk to the guy and by that time, they had started to drain my oil. I didn't know they had started until the guy in the office said that it was 92 dollars. They had already started my oil change. The guy in the office said with tax it was going to be 119 dollars. I couldn't believe it. I was so mad. I showed him the coupon I had for 25% off. He said it was only 15 dollars off. I said no it's not. But he wouldn't refuse to give me the whole coupon. I was so mad. It should have been $89.75 but it wasn't. I am so mad. I will never go back here again. They are out to get your money.

I went to the Jiffy Lube on Greentree Road in Pittsburgh and paid for the service package that included an oil change and a tire rotation. The invoice indicated that all of the work for which I had paid had been completed. However, when I got home, I noticed that the tire which was missing a wheel cap before I took my car in for the tire rotation was still in the same place on the car, reflecting the fact that a tire rotation was not actually performed, even though they claimed that it was. This, quite simply, is FRAUD! Their deceit also causes excess and uneven wear on the tires, which is the reason why you should get your tires rotated in the first place. If you believe that this service has actually been done, then you ignorantly continue to drive around, prematurely wearing out those same tires that you were trying to protect. It was only because I happened to be missing this wheel cap that I noticed the situation.

Went in for my emissions test and they wouldn't even look at my car just because I had a check engine light on... They wouldn't even change my oil because of the light. I went to the location highland and 48th and the one on 45th in Utah. Worst service ever, never going to any Jiffy Lube location again. I have already went to two different Jiffy Lubes to do my emissions test and had the same experience. Jiffy Lube has lost my service.

Trying to stay out of Jiffy Lube, after bad experiences (oil leak, soiled spots in the car else) but recently had to use one near my house on my way to work at 9630 Medlock Bridge Rd (near Waffle House) Duluth, GA 30097. Earlier this year replaced filter and air filter. After I left in the mid-way to work the engine begin making loud banging noise with every accelerator pedal push, dropped the power. I manage to slowly drive to my mechanic shop who found the rubber tube of the filter housing off the engine air intake (I have RAV4 2011). Simple thing, they did not secure the rubber tube on the inlet and it came off. I did not charge any complaints.

Chris and Caleb Outstanding Customer Service - I have never been in and out in less than 15 minutes... WOW!!! THANK YOU FROM CUSTOM SINS CHOPPERS As well as UBER!!! I will be back to this location from here on out! You have a great team of workers!

I went to the location out in Salt Lake City, Utah on 400 East and 700 S on September 17th. I knew that I had to get an oil changed and my brakes fixed. The guy I spoke with told me that both front and back brake pads need to be replaced and that it would cost $530. He even suggested me to go to my credit union and ask to put this on credit as I didn't have money to fix it. I didn't want to put this on credit as I'm not able to afford it. Also, I'm a petite woman in her 30's and they were also trying to sell me the best quality oil but for expensive. They wanted the money then and there. I told them that I have to make some calls and see what I could do and that I would let them know.

We took our vehicle to Jiffy Lube at 300 E. 17th Street, Costa Mesa, California on 9/15/18. While our car was in for service the technician wrecked our car while they were parking it. We noticed the damage when we returned home and went back to the store immediately. When we returned we could see our paint from the vehicle on the building and the paint from the building on our car. The technician denied it and the manager denied the damage also. We asked for the district managers phone number and when we spoke with him it was a hostile situation. The district manager was the rudest person I have ever dealt with and basically told us he hoped we took pictures because we were going to need them. We will never use Jiffy Lube again!!!

I own 2 vehicles. Ram 1500 and Jeep Renegade. Jiffy Lube changed oil in Ram. Ram due for new oil change and I did myself. Jiffy tech had installed a Renegade oil filter in my Ram. I won’t be going there again.

I went today 9/1/18 to the branch from 3936 W 5400 S, Kearns, UT, because my brother had told me that they have a new crew and they're nicer than the previous crews and managers. I was impressed and happy!!! I definitely saw that the young people working now over there including the assistant manager are polite and are not trying to rip you off with shady deals. In the past I stopped going to this store because the workers and the managers were rude, and trying to overcharge me with different fees for services I didn't ask for, or by using low-grade oil when I would actually pay for highest grade.

Today I arrived at JL on 9736 S Dixie HWY, it was no many cars so I waited around 20 min and the lady called me. Asked me to changes car filters and oils and I told her I would like to charge my AC. She told me yes. It takes 10 minutes and she asked for 150$ for this. I accepted, then she left me and go to take her lunch and after 40 minutes from waiting I asked the guy who working in the back. He told me it is never 10 min. At least one more hour. I told him OK I have to go right now, so lady come back from her lunch and asked me to pay for AC and come tomorrow to charge it. I felt she doesn't respect my times and only she want to take my money. I will never go back again.

I was on Marbach Rd. on 8/13/2018 and decided that I had to get my truck inspected so I pulled into the Jiffy Lube on Marbach Rd. I was asked what I needed and told them I needed an inspection. The guy whoever he was said to wait in the waiting room and walked me there. The waiting room was filthy and the bathroom was disgusting! Well, I failed the inspection because I had smoke tint headlights. The inspector could not show me the regulation but could not. The next day I went back in the morning and asked to speak with the manager.