Jiffy Lube

Jiffy Lube Reviews

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About Jiffy Lube

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Jiffy Lube specializes in automotive preventive maintenance. Since its founding in 1979, it provides oil changes, tire services and fluid exchanges. The company integrates a comprehensive vehicle inspection with each service visit, with the goal of helping customers maintain their vehicles’ health and performance.

Pros
  • Excellent customer service
  • Good value for money
Cons
  • Inconsistent service quality

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Jiffy Lube Reviews

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    Page 1 Reviews 0 - 5
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    Staff

    Reviewed Oct. 15, 2024

    I have been going to the same Jiffy Lube for over 20 yrs. I refuse to go anywhere else because the care I receive every time I go is amazing. Every single worker is very professional, welcoming and always has a smile on their face. They are excellent at what they do! They’re very easy to talk to and very pleasant to be around. I don’t have any complaints and nothing but WONDERFUL things to say about, Glenn, Ladonne, and Eugene! They definitely deserve the Recognition and appreciation for what they do for this company! Sincerely, Pleased Customer. :)

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    Punctuality & SpeedStaff

    Reviewed Aug. 19, 2024

    I recently moved, so when it was time to go to Jiffy Lube, I was going to a new branch. From the moment I pulled up to wait my turn for service - it was GREAT!. The staff were all working efficiently, quickly, communicating with each other and the drivers. I was given a choice to remain in my car or wait in the waiting room, I stayed in my car. From start to finish, MAY have taken about 15 minutes. The staff were friendly and joked with me a lot, especially when I couldn't remember how to use my turn signals, turn on my lights, etc. Thank you Tualatin Jiffy Lube guys!

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      Staff

      Reviewed July 7, 2024

      The E Washington St Jiffy Lube location gives you the best car care of any oil changing service in the city, if not state. And I don't just mean oil changes. Tire and brake installations are top quality and Manager Ron, along with Joe, Jessica and a couple other attendants, make sure your car leaves in tip-top shape. I have three cars, one being a classic Packard, the others being older luxury cars. Ron and his team handle it all. I hopped around; being satisfied, then dissatisfied with other locations. For the past multiple years, I only go to and recommend Ron, Joe and Jessica at the E Washington Street location. I guarantee...You won't be disappointed!! Thanks you guys!!!

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      Staff

      Reviewed April 19, 2024

      I went to Jiffy Lube frantic because I needed an inspection and my car just had failed for breaks at Pep Boys. Pep boys wanted $1900 to do full break job. Jiffy lube calmed me down and took me through what I needed done, breaks wise, to pass inspection. They saved me 900 dollars on the same job and got me my inspection sticker in and hour and a half. Brian the technician took me through everything that was done and made me feel comfortable and confident. I'm so grateful for the job they did and money they saved me. Thank you guys.

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      Staff

      Reviewed April 5, 2024

      Jiffy Lube in Angola Indiana has restored my faith in humanity. The people who work there are awesome. They truly are and I mean that from the bottom of my heart. I had a teeny tiny little problem and they fixed it for me. I am more thankful than they could ever know and to repay what they have done for me I am going to take them up a truly good lunch for the whole bunch. Signed Carol Jean ** Angola Indiana.

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      Reviewed March 14, 2025

      Wife had oil changed in Kia Sorento in Dec. Vehicle is driven less than 100 miles a week. Noticed something hanging down from front end. Upon Inspection by our mechanic the plastic skid plate was not reattached. It must be removed to change the oil wth screws of which there was 1 screw remains. Now I wonder if they really changed the oil and the filter. Without watching everything they do I wouldn't trust them. Wouldn't waste my energy fighting with them. Paid my mechanic to put In all necessary screws and placed them on our do not use list of vendors.

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      Punctuality & SpeedStaff

      Reviewed Feb. 24, 2025

      Got my oil change in February at the Jiffy Lube in Bozeman, Mt. Great crew, very friendly, Very knowledgeable and efficient. I went on my lunch break and they took great care of getting me in and out so I could get back to work in time. I got great service. I would highly recommend Jiffy lube for all your car needs. Great job everyone!!! See you next time. Lori

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      Reviewed Feb. 24, 2025

      I have been a satisfied Jiffy Lube customer for decades but recently had a major problem with the outlet on Delmar at University City. The manager, Herb told me he had to show an employee where the drain plug for oil was. After they put fresh oil in the engine, they checked the oil level and found that there was no oil. They had to put in a second batch of oil. The real problem came later when my transmission failed and was replaced with a remanufactured used transmission for almost $10,000. The dealer told me someone had removed the transmission oil plug, and when he/she replaced the plug, did not include the gasket.

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      Customer ServiceStaff

      Reviewed Feb. 22, 2025

      I went to Jiffy Lube on Greenwood in Glenview location. ** guy with longer hair was Unprofessional. He came by my car without saying nothing. I told him I'm here for Lyft inspection. He said, "Your car won't pass without even doing inspection." He must hate his job and didn't want to do inspection. I went to another location which is different shop and no problem my car pass the inspection. I have a new car hardly any mileage and he didn't even bother going inside the shop for a clipboard and papers. He just totally didn't want to take care of customer. He was a horrible employee!!!! I don't recommend this place at all!!!!

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      Customer ServiceSales & Marketing

      Reviewed Feb. 21, 2025

      I went to store #2735 in Durham, NC for an oil change. The staff said I needed a fluid flush, so I told them to go ahead and do that. When I took my vehicle to the dealer for its 48,000 mile check up, the dealer said I had water in my radiator. I told them that Jiffy Lube just changed the fluid 2 days prior, and I was told, "No they did not." The dealer showed me on the meter what was in the vehicle. I had them change it, since they told me if it freezes it could cause my motor to crack. I spoke with Manager Ryan at the store and he apologized and said he would refund my money. When I went into the store they told me I would have to contact corporate for the refund. I have now contacted corporate 3 times with no response from them. My next complaint is going to be to the North Carolina Attorney General's Office, so they can stop this Bait and Switch.

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      Jiffy Lube author review by Lauren Fix

      Jiffy Lube was founded in 1979 when it introduced the first drive-through service bay, making it easier for customers to get their oil changed quickly. Now, there are more than 2,000 franchise locations across the United States.

      • Jiffy Lube Dashboard: Jiffy Lube customers can create a Jiffy Lube Dashboard account on the company’s website. They can keep track of all services performed at Jiffy Lube as well as receive maintenance reminders, promotions and coupons.

      • Franchise locations: All Jiffy Lubes are now independently owned and operated franchises. Consumers support local business owners when they visit a Jiffy Lube. Different locations might have special offers and discounts.

      • Recommendations tool: Consumers can view the manufacturer recommended service schedule for their make and model of vehicle by visiting the Jiffy Lube website. They can then see if there are any coupons for recommended services available at their Jiffy Lube location.

      • Resource Center: The Resource Center section of the company’s website offers informational articles about maintaining a vehicle. It also has tips for driving safely and making an automobile more fuel efficient.

      • Nationwide warranties: Certain products and services come with a warranty. These warranties are honored at locations across the country, so consumers will be covered even when traveling.

      by Lauren Fix Auto & Finance Advisor

      Lauren Fix, The Car Coach®, is a nationally recognized automotive expert, sector analyst, journalist, author, keynote speaker and television host. A trusted car expert, Lauren provides an insider’s perspective on a wide range of automotive topics and aspects, energy, industry, consumer news and safety issues. Her analysis is honest and straightforward. Lauren is the CEO of Automotive Aspects and the Editor-in-Chief of Car Coach Reports, a global automotive news outlet. She is an automotive contributor to national and local television news shows including Fox News, Fox Business, CNN International, The Weather Channel, Inside Edition, Local Now News, NewsMax, The Daily Flash show and more.

      Jiffy Lube Company Information

      Company Name:
      Jiffy Lube
      Website:
      www.jiffylube.com