Jiffy Lube

Late afternoon heat in Texas in July is not an environment that makes people happy; yet on a late Sunday afternoon, Matthew was polite, attentive and professional to all customers. This is the Jiffy Lube I go to for regular service and have been happy with them; but, I was especially impressed with Matthew and how he helped keep service to all customers moving in a cheerful and professional way.

I took my car in for an oil change today, to the Jiffy Lube on 19th, in Silver Lake, WA. These guys are awesome. They always get me right in and back out super quick. I used to go to a different Jiffy Lube and they never had enough people working or enough bays, to get me in right away.

Good customer service at a good price, with speedy and efficient service as well. Their customer care is the best in the area, in my opinion, and their manager adds a few special touches to the place to make it feel more welcoming (you'll notice the popping sound immediately). Also a shoutout to Jesse who got me twenty bucks off the total price.

I had a issue with my car having the wrong plug in my oil pan. The Jiffy Lube that I normally attend push my issue off on another location the last serviced my car. But once I arrived and to the General Manager (Jerry **) he had no problem at all fixing the issue at hand. Plus him and his team went above and beyond to make sure the the problem was fixed, and most of all that I left a SUPER happy customer. From here on out this will be the only location that I'll attend, based off the fact I will receive 5 STAR service. I want to say Thank You for the great service Mr. **.

I went today 9/1/18 to the branch from 3936 W 5400 S, Kearns, UT, because my brother had told me that they have a new crew and they're nicer than the previous crews and managers. I was impressed and happy!!! I definitely saw that the young people working now over there including the assistant manager are polite and are not trying to rip you off with shady deals. In the past I stopped going to this store because the workers and the managers were rude, and trying to overcharge me with different fees for services I didn't ask for, or by using low-grade oil when I would actually pay for highest grade.

Jiffy Lube 245 N Woodbridge 45601. This Jiffy Lube has a new customer. My experience was awesome. The men there was very helpful kind and quick. I will be going to this one only from now on and will recommend it to everyone I know family and friends.

Don’t ever go to the Jiffy Lube in Miami Gardens on 196th and 27th Ave. I took my car to get service and they messed up my engine and don’t want to to take fault for their actions. They overcharge you and damage your car. Marie is very rude and place me on hold without returning back to the call. Billy the manager don’t really know nothing - can’t see how he’s even a manager. My whole experience them has been a nightmare. I’ve been without a car for two weeks now.

Was one of the worst customer experiences I have had. I bought new tires from the Jiffy Lube on 1575 Freedom Blvd 200 W, Provo UT. The site manager called me to tell me that the tires had arrived and that I should set aside about 1-1.5 hours for their location to put these new tires on my car. I got there at a time that is usually not busy. I waited an hour and 40 minutes for them to even start working on my car -- and they only started looking at it when I told them it was inappropriate that I had waited so long. They inspected 6 or 7 cars that arrived after I arrived before they started working on my car. These other cars were there for emissions, which requires less time. I can understand if they let a few people ahead of me because changing tires requires more time than an emissions check; but it was obvious that like they would have kept letting everyone ahead of me regardless of how long I had waited.

Premium oil, filter and fresh coolant were performed quickly along with topping off of other needed fluids. Staff was all friendly and courteous. Car was received, vacuumed & wiped clean with clean windows as well.

The Jiffy Lube I took my car to is in Stockton, Ca. It is a Multi care shop so they have mechanics there for services other than oil changes. I went there to have regular maintenance for changing the spark plugs/wires in my car. A few hours later, I get a call from the "supervisor" saying the mechanic changed the spark plugs/wires on my car and now the car won't run. He said "It is not drivable and keeps dying on them". (FYI, my car was totally drivable before - this was just maintenance). He asked the mechanic if the wires could be crossed and the mechanic said "No, I checked that".