Jiffy Lube

If you ever need an oil change, please go to Jiffy Lube 5917 Silver Hill Road District Heights MD, 20747 do not be fooled by the location. The employees were very professional and the Manager Mr. **, went up and beyond. They answered all my questions, paid attention to the little details, and it was all done with smile. They really made my day!

The easiest and most efficient way to keep your vehicle in top condition is to ensure you perform regular maintenance and Jiffy Lube is the place to go. Highest level of service from start to finish! The moment you pull up to the garage bay door a service technician will greet you at your car. After inquiring about your needs they quickly pull your vehicle into the garage and begin their inspection. Then they meet you at their counter to review their finding and provide you with several options according to the manufacturer’s recommended maintenance schedule. Whether you simply need an oil change, new filters, brakes, or even a tire rotation they complete their duties and have you driving back down the road again confident in the quality of the work they performed along with the knowledge of what and when service will be needed next.

Very nice people. Very helpful. Don’t know what I'd have done without them. Great service. Thanks for all the help. The car wouldn’t have gotten us anywhere without their help. Not to mention working on Black Friday and very speedy service.

Every once in a while we hear a news story about a popular well-known business exploiting their customers. We are told to beware of the auto mechanic because he or she may try to charge for repairs that are unnecessary. I know I sound cynical but it is not my intention. I have been that consumer that has fallen victim to a dishonest business practitioner of a well-known franchise in the past, but that's not why I am writing here today. I want as many people possible to know that the manager of the Jiffy Lube on NE 82nd (JL going forward), JJ ** and her subordinates are like finding a diamond in the rough.

My wife took our car in for an oil change and the Jiffy Lube associate charged my wife for an oil change but never actually did an oil change, 1 week later our car broke down due to no oil. On another incident, I took my car in to a completely different jiffy lube for an oil change and I specifically reminded them to check and fill all fluids including transmission fluid, 3 weeks later my car breaks down due to no transmission fluid.

29 2022 visited Jiffy Lube 1600 Juan Tabo. I'm a long time customer. Everything was normal. Was shown an air filter they said was mine and I replaced it. I think at least I paid for one. Also needed a top off on my antifreeze they said and I approved. I now should have checked. 27 hours without driving my jeep it overheated. I went back to jiffy lube and they acknowledge that they did not check nor top off. My trust was broke. I have scheduled my dealership to check all the work jiffy lube said they did. ** was in the assigned dishonest employee and vi recently promoted to asst. Manager. Beware of store 1399 and all jiffy lube now. You cannot trust them.

If I could give zero stars I would. Every single time I have North Ogden Jiffy Lube change my oil they have NEVER reinstalled my splash guard on my Chrysler 300 with all the screws, whereas there are only 4 screws. Then I have to order new fasteners that are $10.00 a piece, jack my car up and install the screws myself. One time they just left the splash guard hanging down and it ripped off my car on the first bump in the road, I ordered a new splash guard and installed it. Each time I go back I bring this complaint to their attention. They assure me that they will reinstall my splash guard with all the screws, yet they NEVER do.

Jiffy Lube is saying I'm responsible for my engine having less than 1 qt of oil 400 miles after my oil change, but confirmed there was no leak.... Dipstick was dry.... Now they are refusing to pay for repair costs to my engine and I am out of a vehicle....

Today I went to the service center located at 8215 W. Flagler Street, Miami, FL 33144, Store #1334, to service my car that needed an oil change and tire rotation. The technicians offered me to change my engine air filter as well as the A/C filter that I knew was full of my dog's hairs. They instructed me to use two coupons (promo codes: MY97B2 and XDSMZ2) to lower my costs (which were very high because they charge me $104.99 for 5.5 quarts of fully synthetic oil SAE5W-30 priced no higher than $25 in any store) and I did use them. One coupon was 10% off the whole service and the other one, $15 discount.

Went to Jiffy Lube then oil changed and Norwell Massachusetts I believe the Store number 343. They told me how much it would be before I started which is totally fine. Had no problem whatsoever. Some reason the mirror and decided that I couldn’t wait to check in the waiting room where I was on the counter that was there. I had to go sit in the car to write out a check at the writing out the check he wanted my license number and he wanted license then he wanted my phone number which I provided. I hand him a check and he refused to take the check stating that the bank would not take the check. I stated it is very difficult. I didn’t know they’d be this much of a problem. I asked him it would be easier for him just to give me back my oil when I leave and go somewhere else. He said he couldn’t do that.