Jiffy Lube Reviews

Service is going downhill. Misdiagnosed the car leak, but was lucky enough to have another mechanic verify the leak was diagnosed from the wrong area. This could have cost me a great deal of money if I went through with the original diagnosis. Also, our other vehicle went in a week early for a car inspection and the shop put on the current month instead of keeping the original month. PA state allows you to get your vehicle inspected up to 90 days early and keep your current inspection month. This place used to be reliable and quick but I no longer trust the service and what I am being told at the counter to be true.

I was quoted $118 for an oil change and tire rotation and then I get there and that quote was just for the oil change. And there needs to be an engine flush. It was a high pressure sales pitch and unfortunately, my pain was tired so I paid $223. And they only took 15 minutes to do all three? I don't think so. Their website won't give quotes either. I wonder why?

Jiffy Lube is always kind, considerate and conscious. They completed all the work in a timely fashion and were very explanatory to anything I needed.

On 4-21-2026, I went to the Jiffy Lube store # 2957 on US HWY 64 in Bartlett, TN. I have been a customer for over 10 years and ** who worked there was amazing and I always returned. The last 2 times I came she was not there and the service checks were below par. This time the changing the of oil was quick and efficient. However, the service check list was horrible. Do not say you are going to do something and then not do it. I had to ask them to check the tire pressure, and they only did 2 tires. The invoice says that the check lights were OK. They did not even check these because my next stop was to AutoZone to buy and headlight bulb, so I know this was not checked. I asked them to check the air filter and they said it was fine, but I was sitting right there and I know they did not check it.

I went for a simple transmission fluid change. 1st Mechanic did not fill up fluid correctly. 2nd Technician stripped the bolts and left part of my vehicle. Year later transmission still leaking. Could not repair damages.

Please do your research before taking your car to Jiffy Lube! On December 22, 2025, I took my vehicle to Jiffy Lube for a routine oil change. Approximately one week later, my oil light came on—something that had never occurred prior to this service. My husband returned the vehicle to the same location, where we were told the oil had already been changed, but they would “top it off.” This raised concerns, especially since my original visit took an unusually long time (approximately one hour), which now seems questionable.

Good afternoon. Bad experience with Jiffy Lube. Send my wife to change oil on car. She came back with bill of $200. Those guys did tire rotation on new car just to take advantage of a woman. She don't know anything about cars. Be careful. Worst place ever.

Don't take any car to this place. It is horrible And they are very unorganized, very rude, very disrespectful, Jiffy Lube on Wornall in Kansas City Missouri calls me a lot of depression and anxiety.

On 3/31/26, I went to Jiffy Lube at 6116 Baltimore National Pike to get a full-synthetic oil change that I already purchased on Groupon. When I arrived, a gentlemen came up to my truck in the parking lot by the name of **. I told him that I purchased a Groupon for the oil change and pulled it up on my phone. He said, "ok" and continued to provide service by driving my vehicle into the car port for the oil change. Everything was fine up until I went inside to pay for the oil change because the lady behind the counter told me that they do not accept Groupon. I informed her that I told the gentleman about my purchase and he said, "ok", so she went into the car area to speak with him about it. She came back with ** (the only reason I know his name is because I called a few days later and asked for his and the manager's name).

Went to the West Valley City UT location for a simple emissions and registration renewal. I sat for a half hour with nothing done on my vehicle. Four employees were working on another car. Can't they work on two cars at the same time? At one point, one employee disappeared into the restroom and was there for 20 minutes. I was there 45 minutes total. Don't go to Jiffy Lube unless you don't have anything else to do. I'll certainly never go there again!