Jiffy Lube Reviews

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About Jiffy Lube

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Jiffy Lube specializes in automotive preventive maintenance. Since its founding in 1979, it provides oil changes, tire services and fluid exchanges. The company integrates a comprehensive vehicle inspection with each service visit, with the goal of helping customers maintain their vehicles’ health and performance.

Pros
  • Excellent customer service
  • Good value for money
Cons
  • Inconsistent service quality

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Jiffy Lube Reviews

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    Page 1 Reviews 0 - 5
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    Punctuality & SpeedStaff

    Reviewed Jan. 17, 2026

    I went to the station on Sepúlveda and Victory asked if I could get some air for my tire. The manager was not too friendly and said I had to wait until they finished doing all the cars ahead of me. I was on my way to work and I was worried about my tire. Even though is not a tire shop I thought they might be able to help so I decided to ask another worker Hovo.

    He was very understanding, helpful and went out of his way. It literally took him less than 3 minutes to put some air to my mini van. I felt safe and very grateful. I thought if he’s going out of his way to help a random customer how much more he will do when I have to take my car for service? Good workers make a difference where you want to take your car to be taken care of. He really made my day even though it was just some air to my tire. Now I feel confident to bring my car for other services when I need them to this station knowing that there’s people that still care and go out of their way. Thank you Hovo.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 31, 2025

    I have been using Jiffy Lube since the early eighties and each one is different when it comes to staff and services. On 12/27/25, I recently used the services of the Jiffy Lube which opened last month located at 3928 Cobb Parkway) in Acworth, Georgia. I had my oil changed and the service was extremely professional, the staff were on point for customer service and their communication between employees for safety purposes was great for staff and driver safety. I would like to commend the services provided by Mr. Andrew Sullivan, Mr. Steve Clance, Mr. Jordan Voster and Mr. Brian Jackson for their professionalism.

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      CoverageTechPunctuality & Speed

      Reviewed April 27, 2025

      Thank you Nick and the guys on Fairview in Boise Idaho! These guys rock! I got an oil change and my tires rotated and they recommended I get brakes because I waited to long and thank goodness they talked me into it… my rotor broke in half and they fixed it and made me so much better!! I can’t say thank you enough! You guys really look after your costumers. I’ll always be back. Thank you!!

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      Customer ServicePunctuality & SpeedStaffTimeliness

      Reviewed April 18, 2025

      As I was approaching town, my car alerted me to low tire pressure in the rear driver's side. Concerned, I stopped by Jiffy Lube in Appleton without an appointment. To my relief, they took my car in immediately. Within minutes, they identified the issue—a tiny wood shard lodged in the tire. They showed me exactly what they found, carefully removed it, and patched the small hole on the spot. The entire process took less than 20 minutes, and I was back on the road safely. I’m incredibly grateful for their quick, professional, and courteous service. Without their fast response, I could have ended up with a flat tire in a much less convenient or safe place. Thank you to the team at Jiffy Lube Appleton—you really saved the day!

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      Reviewed April 15, 2025

      Contacted my local Jiffy Lube in Horn Lake to ask about a concern. GM started a claim with corporate office which was transferred to Charles **, District Manager today, 4/15/25. Unlike other district managers I have had dealings with, Charles worked to solve my problem TODAY!!!! I have been having an issue with Gossett Motors in Memphis, TN giving me the run around saying that they contacted Jiffy Lube but when it was brought to the attention of Charles, he handled business. Thanks Charles. The ball is rolling now.

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      Staff

      Reviewed Feb. 15, 2026

      Went to the West Valley City UT location for a simple emissions and registration renewal. I sat for a half hour with nothing done on my vehicle. Four employees were working on another car. Can't they work on two cars at the same time? At one point, one employee disappeared into the restroom and was there for 20 minutes. I was there 45 minutes total. Don't go to Jiffy Lube unless you don't have anything else to do. I'll certainly never go there again!

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      CoveragePunctuality & SpeedStaff

      Reviewed Feb. 13, 2026

      I went in for an oil change, and they were kind enough to replace my brakes and rotors. They had a hard time getting my rotors off and come to find out a week later. They never put them back on correctly. I want to get my tires rotated. I had four studs, snap off my tires, because the way they put my tires back on my car after changing my brakes, they overtightened them and torqued more on top of it. My first mistake was going in for an oil change. And there was a kid there waiting for his car to get done. And they flooded his engine with oil, and it's an option oil change shop. I should have turned around and left. Let them do your oil changes. But don't let them touch any other part of your car unless you plan on having major problems with it.

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      Sales & MarketingPricePunctuality & SpeedMaintenanceStaffRatesCommunicationResolution

      Reviewed Feb. 5, 2026

      I will start off by stating that my views are mine only, related to my experience and assumptions. This review is specifically aimed at the Jiffy Lube location in Brownsburg, IN. Not any other location. I commend Jiffy Lube on their ability to get an oil change done as fast as a fast food joint. That's it. Going back to my experience, I drove a Toyota for about 2 years and serviced the vehicle at Jiffy Lube. All seemed good up till beginning of 2025 last year. Seems like the location hired a bunch of **. Anyways, this one time I go into the shop to get an oil change done. Of course one of the attendants tries to use his sales tactics to make me get other services but I declined all and focused on only getting the oil change done. Seemed that may have rubbed him off a wrong way (again, at this point I was assuming but decided to let the thought go).

      Fast forward to the latter quarter of the year when I go back in to get another oil change done. I see the same guy and he seems to eyeball me, but I don't make much of it. I tell the senior guy onboard I was there for an oil change. Later he comes back and tries to sell me a filter which I decline. He goes back, and the other guy says something to him and looks my way. I still ignore.

      Later on, the senior guy cokes back to me and tells me he'll discount the filter. I wanted to decline, but went ahead and got the filter. Where things began to look weird is that when they completed the oil change, no one told me anything. My car was parked in the driveway, driver door left open and not a single word communicated to me that the changed was completed. It wasn't until I began to wonder what was taking so long that I realized that my car was outside. I chose not to say anything and drove away.

      About a month later, I realized that I had to constantly top off my coolant fluid. I still didn't think too much of it. Unfortunately, in the month of December the weather got so badly cold. I drove to work one day and the temperature of the car was at high...Even though I had just filled up the coolant like a week ago. I stooped at a gas station to buy a gallon of fluid and emptied its contents into the car again. I headed to the mall to buy some Christmas gifts and while driving the temperature went skyrocketing again.

      Long story short, the engine failed. I had to tow the vehicle to a close by workshop. The technician told me the engine was beyond repairable and that it seems the clamp that held the radiator hose was missing and is what caused the coolant fluid to leak. He said there's no way the clamp will come off except if someone intentionally removed it because the clamp is held in place tightly. Hence my conclusion that the Jiffy Lube guys who were the last to work on the car definitely had it in for me and played me. Maybe their intention was that I would come back to fix the issue before it became worse and then they could charge me an exorbitant price. They are the worst.... But never again will I ever visit a Jiffy Lube location.!

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      PricePunctuality & SpeedRates

      Reviewed Feb. 4, 2026

      Very fast and reasonable price. Great Teamwork. Job done less than 20 minutes at 23193 Sandalfoot Plaza Dr. Boca Raton, FL 33428 location. They also tell you what should to be done such as changing air filter and cabinet filter. Love this location!!!

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      Billing

      Reviewed Jan. 24, 2026

      I normally can gain an oil change for 85.00. Perhaps that's already too much but recently went to Deer Park Jiffy Lube and asked for an oil change and they just went and began looking at other stuff w/o my authorization. Some slick guy then approached me talking about air filters and my wipers .. All of which were managed in 09/25. He seems to think talking loud made a difference? It was such a nontranspicuous event. I said no to services and still had a bill of 190.00 for an oil change. Never going back there Jiffy Lube translates to jiffy hustle you out of your money! I also do not remember giving them consent to link me to Carfax.. So they need to stop that!

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      Jiffy Lube author review by Lauren Fix

      Jiffy Lube was founded in 1979 when it introduced the first drive-through service bay, making it easier for customers to get their oil changed quickly. Now, there are more than 2,000 franchise locations across the United States.

      • Jiffy Lube Dashboard: Jiffy Lube customers can create a Jiffy Lube Dashboard account on the company’s website. They can keep track of all services performed at Jiffy Lube as well as receive maintenance reminders, promotions and coupons.

      • Franchise locations: All Jiffy Lubes are now independently owned and operated franchises. Consumers support local business owners when they visit a Jiffy Lube. Different locations might have special offers and discounts.

      • Recommendations tool: Consumers can view the manufacturer recommended service schedule for their make and model of vehicle by visiting the Jiffy Lube website. They can then see if there are any coupons for recommended services available at their Jiffy Lube location.

      • Resource Center: The Resource Center section of the company’s website offers informational articles about maintaining a vehicle. It also has tips for driving safely and making an automobile more fuel efficient.

      • Nationwide warranties: Certain products and services come with a warranty. These warranties are honored at locations across the country, so consumers will be covered even when traveling.

      by Lauren Fix Auto & Finance Advisor

      Lauren Fix, The Car Coach®, is a nationally recognized automotive expert, sector analyst, journalist, author, keynote speaker and television host. A trusted car expert, Lauren provides an insider’s perspective on a wide range of automotive topics and aspects, energy, industry, consumer news and safety issues. Her analysis is honest and straightforward. Lauren is the CEO of Automotive Aspects and the Editor-in-Chief of Car Coach Reports, a global automotive news outlet. She is an automotive contributor to national and local television news shows including Fox News, Fox Business, CNN International, The Weather Channel, Inside Edition, Local Now News, NewsMax, The Daily Flash show and more.

      Jiffy Lube Company Information

      Company Name:
      Jiffy Lube
      Website:
      www.jiffylube.com