Jiffy Lube Reviews

  • 4,681,718 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Find a Best Auto Service and Repair partner
2.0(1,160)

About Jiffy Lube

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Jiffy Lube specializes in automotive preventive maintenance. Since its founding in 1979, it provides oil changes, tire services and fluid exchanges. The company integrates a comprehensive vehicle inspection with each service visit, with the goal of helping customers maintain their vehicles’ health and performance.

Pros
  • Excellent customer service
  • Good value for money
Cons
  • Inconsistent service quality

Shop with confidence

Compare with top companies

Take an Extended Auto Warranty Quiz

Get matched with an Authorized Partner

Find my match

Jiffy Lube Reviews

Filter by Rating

  • (70)
  • (4)
  • (15)
  • (42)
  • (655)

Popular Mentions

    How do I know I can trust these reviews about Jiffy Lube?
    • 4,681,718 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Jiffy Lube?
    • 4,681,718 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed April 18, 2025

    As I was approaching town, my car alerted me to low tire pressure in the rear driver's side. Concerned, I stopped by Jiffy Lube in Appleton without an appointment. To my relief, they took my car in immediately. Within minutes, they identified the issue—a tiny wood shard lodged in the tire. They showed me exactly what they found, carefully removed it, and patched the small hole on the spot. The entire process took less than 20 minutes, and I was back on the road safely. I’m incredibly grateful for their quick, professional, and courteous service. Without their fast response, I could have ended up with a flat tire in a much less convenient or safe place. Thank you to the team at Jiffy Lube Appleton—you really saved the day!

    Thanks for your vote!

    Reviewed April 15, 2025

    Contacted my local Jiffy Lube in Horn Lake to ask about a concern. GM started a claim with corporate office which was transferred to Charles **, District Manager today, 4/15/25. Unlike other district managers I have had dealings with, Charles worked to solve my problem TODAY!!!! I have been having an issue with Gossett Motors in Memphis, TN giving me the run around saying that they contacted Jiffy Lube but when it was brought to the attention of Charles, he handled business. Thanks Charles. The ball is rolling now.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Auto Service and Repair delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Staff

      Reviewed Oct. 15, 2024

      I have been going to the same Jiffy Lube for over 20 yrs. I refuse to go anywhere else because the care I receive every time I go is amazing. Every single worker is very professional, welcoming and always has a smile on their face. They are excellent at what they do! They’re very easy to talk to and very pleasant to be around. I don’t have any complaints and nothing but WONDERFUL things to say about, Glenn, Ladonne, and Eugene! They definitely deserve the Recognition and appreciation for what they do for this company! Sincerely, Pleased Customer. :)

      Thanks for your vote!
      Punctuality & SpeedStaff

      Reviewed Aug. 19, 2024

      I recently moved, so when it was time to go to Jiffy Lube, I was going to a new branch. From the moment I pulled up to wait my turn for service - it was GREAT!. The staff were all working efficiently, quickly, communicating with each other and the drivers. I was given a choice to remain in my car or wait in the waiting room, I stayed in my car. From start to finish, MAY have taken about 15 minutes. The staff were friendly and joked with me a lot, especially when I couldn't remember how to use my turn signals, turn on my lights, etc. Thank you Tualatin Jiffy Lube guys!

      Thanks for your vote!
      Staff

      Reviewed July 7, 2024

      The E Washington St Jiffy Lube location gives you the best car care of any oil changing service in the city, if not state. And I don't just mean oil changes. Tire and brake installations are top quality and Manager Ron, along with Joe, Jessica and a couple other attendants, make sure your car leaves in tip-top shape. I have three cars, one being a classic Packard, the others being older luxury cars. Ron and his team handle it all. I hopped around; being satisfied, then dissatisfied with other locations. For the past multiple years, I only go to and recommend Ron, Joe and Jessica at the E Washington Street location. I guarantee...You won't be disappointed!! Thanks you guys!!!

      Thanks for your vote!
      PricePunctuality & SpeedStaff

      Reviewed June 22, 2025

      I have been using Jiffy Lube in Portland Oregon on Sandy for at least 10 years and have had excellent service. I switched over to the Vancouver WA store on 68th and they were just as good! People were warm and professional. Service was fast and they always take coupons for a reasonable price discount. I had options on oil filter brands and air filters were offered only as needed.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed June 13, 2025

      127.00 for a synthetic oil change. I (husband) was super busy, so had the wife take it there. Guy was super high pressure to upsale, and rude. Never send your wife to these crooks. And the drain is on way too tight.

      Thanks for your vote!
      Reliability

      Reviewed June 12, 2025

      I brought my car in for an oil change at this location and left with over $6,000 in cooling system damage. The manager initially admitted fault and told me they would cover repairs and rental costs. After towing my car to a dealership, they reversed that promise and denied responsibility. I’ve now had to file a small claims lawsuit to recover the cost of the damage, and I’ve been left without reliable transportation and paying out of pocket to rental car, and stuck with a huge bill for the damages they caused as a result. I tried to resolve this directly, but I’m disappointed in how this was handled. Be cautious, and get everything in writing if you choose to use this location. They have been not reliable or honest. This happened the location 1051 Country Club Dr Mansfield Texas, 76063.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed June 10, 2025

      The techs overfilled my car with oil before a trip out of state. It broke down in a country town with no mechanic. When I got it home and took it to them this morning with PROOF they overfilled it, Jacob, the hateful manager treated me like a simple idiot woman and tried to sell me on other garbage and did not tell me what happened to my car, why it’s still lagging, or why the check engine light is on. He was rude, interrupted me and was incredibly sexist in his behavior before kicking me out when I asked him to stop condescending me and saying MA’AM every time I opened my mouth to speak.

      The regional manager wasn’t better. He told me he was sure I had laundry to catch up on after our vacation. Because that’s all women do. Laundry, apparently. My dad died when I was 17 and was a union member and master mechanic. I’m not a simpleton about the car I have owned and babied for 10 years since they are no longer manufactured. This place is a joke and they need to clean house starting with that jerk manager Jacob.

      Thanks for your vote!
      Customer ServicePunctuality & SpeedStaff

      Reviewed June 9, 2025

      I went to three Jiffylubes in Austin for a simple state emissions test. Here are the results: The Jiffylube at 16224 RR 620 reported that they had been suspended from doing inspections because their inspector was caught taking bribes. I'm not kidding! The Jiffylube at 11219 RR 2222 had a big state inspection sign out front but had no inspector on duty--not the first time this has happened at that location.

      The Jiffylube at 11426 RR 620 near Anderson Mill Rd had an inspector, a very slow inspector. I was third in line for an inspection that takes about 10-15 minutes, tops. He took 25 minutes to perform one emissions test, and then allowed two cars that drove in for oil changes AFTER all of us waiting for inspections to cut ahead in line! The guy ahead of me in line got out of his truck and asked them what the heck was going on, and got a bunch of shoulder-shrugging for an answer. He then left. I also left when I realized I'd be in line for another 50 minutes if I waited. If you need an emissions test but would prefer to waste your time, burn some gas, and be treated like trash, I can strongly recommend Jiffylube.

      Thanks for your vote!
      Loading more reviews...

      Jiffy Lube author review by Lauren Fix

      Jiffy Lube was founded in 1979 when it introduced the first drive-through service bay, making it easier for customers to get their oil changed quickly. Now, there are more than 2,000 franchise locations across the United States.

      • Jiffy Lube Dashboard: Jiffy Lube customers can create a Jiffy Lube Dashboard account on the company’s website. They can keep track of all services performed at Jiffy Lube as well as receive maintenance reminders, promotions and coupons.

      • Franchise locations: All Jiffy Lubes are now independently owned and operated franchises. Consumers support local business owners when they visit a Jiffy Lube. Different locations might have special offers and discounts.

      • Recommendations tool: Consumers can view the manufacturer recommended service schedule for their make and model of vehicle by visiting the Jiffy Lube website. They can then see if there are any coupons for recommended services available at their Jiffy Lube location.

      • Resource Center: The Resource Center section of the company’s website offers informational articles about maintaining a vehicle. It also has tips for driving safely and making an automobile more fuel efficient.

      • Nationwide warranties: Certain products and services come with a warranty. These warranties are honored at locations across the country, so consumers will be covered even when traveling.

      by Lauren Fix Auto & Finance Advisor

      Lauren Fix, The Car Coach®, is a nationally recognized automotive expert, sector analyst, journalist, author, keynote speaker and television host. A trusted car expert, Lauren provides an insider’s perspective on a wide range of automotive topics and aspects, energy, industry, consumer news and safety issues. Her analysis is honest and straightforward. Lauren is the CEO of Automotive Aspects and the Editor-in-Chief of Car Coach Reports, a global automotive news outlet. She is an automotive contributor to national and local television news shows including Fox News, Fox Business, CNN International, The Weather Channel, Inside Edition, Local Now News, NewsMax, The Daily Flash show and more.

      Jiffy Lube Company Information

      Company Name:
      Jiffy Lube
      Website:
      www.jiffylube.com