Jiffy Lube Reviews

The end of October 25 took my 2014 Toyota Rav 4 to the JeffyLube on Juan Tabo in Albuquerque NM. Oil change was requested service technician pulled engine filter and cabin filter. Not requested. Service manager indicated car needed new filters and breaks. Not requested. Oil change requested. Synthetic! Not sure if used. Drove car to Vegas NV. Ran out of windshield fluid checked engine oil 3 weeks later and found engine oil will below first dot on dip stick. Returned to Jeffy and told manager. He stated car is high mileage and cause. I always check car regularly and it has never gets that low. They filled again. Drove car for two hours and smelled of oil. Pulled over oil cap left off and not on engine any where. Oil all over engine. They produced a cap and sprayed car engine with decreased. I told manager let me check level before I left. Still low. Incompetence at it best.

On Aug 23rd of 2025 I took my 2024 Toyota Sequoia to jiffy lube 6006 S. Virginia St Reno Nv. On October 13th 2025 the oil filter fell off and seized my entire engine and Jiffy Lube refuses to pay for any repairs. So far the repairs are almost $30,000. I learned that this company does not stand behind their product or service and does not guarantee anything. Now my car sits at a dealership not getting fixed and I’m paying a car payment on a new car you can’t drive. This company needs to be held responsible

Customer beware: I've never posted a complaint on facebook, but I felt I should warn people about what happened to me. I took my car to Jiffy Lube at 1515 Los Angeles Ave next to Mc Donalds. I was the only car there so I felt I would get good service. I had a $15 off coupon so I expected a fair price for (signature service). I sat in the car and watched the technician change the oil and the oil filter. About 8 minutes. He then asked me to go in the office so he could bill me out. The bill was $119.48 after the $15 coupon.

On Wednesday October 29th, 2025. I went to Jiffy Lube at Springfield Pennsylvania 19064 for oil change, two day I found out the oil was leaking for my 2008 Mercedes cls550, I went to the location and the technician tell me that when he was doing the oil change he notice that excessive oil in the car but no one inform me about this, if I have know I will not do the oil change, this is unprofessional. The car have been leaking oil for 2 days, I pay $168 for that wacky job.

Went in for oil change. They lost the brake fluid cap and stripped out oil plug. Then they had the audacity to want to charge me for “fixing” it. They gave a bogus email to file complaint with Jiffy Lube.

This branch has criminals working. Purposely damaged my wife's transmission during a fluid change AND loosened the undercarriage shield protector almost causing a major accident. Would sue them if I had the time and money.

I arrived when no other vehicles were present and stated that I would like an oil change only no further services. I was then presented with two of my filters with a recommendation of them being changed even though I stated I did not want any further services. I was then quoted the price which seemed very high, but I had found a coupon online so that was helpful. I was told it would be 15 to 20 minutes and 50 minutes later it was finished on my receipt as you can see it stated that the floors were vacuumed and that task was completed. You can also see by the photos… Absolutely did not happen. I did not ask for my floors to be vacuumed as part of the service but if you’re stating on the receipt that it was completed and it was not, that’s not going to work for me.

Jiffy Lube is a rip off. My wife went by to get a battery. As jiffy lube carries interstate batteries which i insist on she went there as we knew they carried them. 305 dollars for an interstate battery.. which was about 50% more than I thought it should cost. I called another interstate dealer about a block away that I was unaware of prior to looking on interstates website. Blacks Tire Service. They quoted me over the phone for the same battery 225 installed.

Great service and friendly staff, let me know how long it was going to take. Everyone very cordial. Work done was thorough and complete, Vehicle as clean as it was when I started which is very important to me.

I took my vehicle to Jiffy Lube in Wylie, Texas to have a simple lightbulb replaced, and it ended up costing me far more than expected. During the service, they shorted out a fuse block, which resulted in significant electrical issues. I had to take my car to an ASE-certified mechanic to get it properly diagnosed and repaired at my own expense. What is worse is the complete lack of accountability. I have tried multiple times to reach out via phone and email, but they have ignored all my attempts to resolve this issue. I expected a company like Jiffy Lube to take responsibility for their mistakes, but they have shown no interest in making this right. I would strongly caution others to think twice before trusting this corporation with your vehicle. A small job turned into a costly, frustrating experience that could’ve been avoided with proper care and customer service.

Waited 2 hours for an inspection just to charge me and say I didn’t pass. Went to real mechanics and passed within a few minutes. Don’t waste your time and possibly risk your life because of their carelessness not tightening your lug nuts properly.

I received outstanding service today at Jiffy Lube. The employees, Brandon and Inder were both extremely professional and polite. It is refreshing to see young men who are hardworking and who take pride in what they do. Thank you! This Jiffy Lube was in London, Ontario at the corner of Oxford and Wonderland.

I am a 70 year old 100% (combat) permanently disabled veteran. Last week I took my vehicle to Jiffy Lube, Lomita, CA (Store#930) for a simple oil change. While waiting, I was informed that my brakes were "metal to metal" and needed urgent repair, then my power steering fluid was contaminated, then my transmission fluid needed replacement, then my radiator needed to be flushed. I OPTED FOR JUST THE OIL CHANGE ($99) with a coupon. The next day I noticed oil had been leaking and two large oil spots in my driveway. My vehicle has never leaked oil.

After more than 15 years of loyalty with Jiffy Lube and at least 4 different vehicles I was lied to when I brought my vehicle in for service. I was assured when I asked about the price that I would get the regular discounts (1 being my loyalty discount which I believe was a $10.00) coupon and the other a senior discount since I am certainly a senior. When It came time to pay the bill the cashier/manager who I've seen for years said I was not in the system and perhaps the guy put my license number in wrong. WRONG! I even had 4 previous Jiffy Lube stickers that were still on my windshield to show the dates that I had been in.

I have been using Jiffy Lube in Portland Oregon on Sandy for at least 10 years and have had excellent service. I switched over to the Vancouver WA store on 68th and they were just as good! People were warm and professional. Service was fast and they always take coupons for a reasonable price discount. I had options on oil filter brands and air filters were offered only as needed.

127.00 for a synthetic oil change. I (husband) was super busy, so had the wife take it there. Guy was super high pressure to upsale, and rude. Never send your wife to these crooks. And the drain is on way too tight.

I brought my car in for an oil change at this location and left with over $6,000 in cooling system damage. The manager initially admitted fault and told me they would cover repairs and rental costs. After towing my car to a dealership, they reversed that promise and denied responsibility. I’ve now had to file a small claims lawsuit to recover the cost of the damage, and I’ve been left without reliable transportation and paying out of pocket to rental car, and stuck with a huge bill for the damages they caused as a result. I tried to resolve this directly, but I’m disappointed in how this was handled. Be cautious, and get everything in writing if you choose to use this location. They have been not reliable or honest. This happened the location 1051 Country Club Dr Mansfield Texas, 76063.

The techs overfilled my car with oil before a trip out of state. It broke down in a country town with no mechanic. When I got it home and took it to them this morning with PROOF they overfilled it, Jacob, the hateful manager treated me like a simple idiot woman and tried to sell me on other garbage and did not tell me what happened to my car, why it’s still lagging, or why the check engine light is on. He was rude, interrupted me and was incredibly sexist in his behavior before kicking me out when I asked him to stop condescending me and saying MA’AM every time I opened my mouth to speak.

I went to three Jiffylubes in Austin for a simple state emissions test. Here are the results: The Jiffylube at 16224 RR 620 reported that they had been suspended from doing inspections because their inspector was caught taking bribes. I'm not kidding! The Jiffylube at 11219 RR 2222 had a big state inspection sign out front but had no inspector on duty--not the first time this has happened at that location.

My vehicle is not drivable since going to Jiffy Lube in Taylor TX on May 3, 2025 and a follow up on 5/8/2025. Upon getting the vehicle home, I noticed that gas was jetting from a piston into the catalytic converter.

This review has nothing to do with the workers there. They were all nice and friendly, but I did not know that the company changed name's again. When I started coming to 8617 Hwy 92 Woodstock, Ga. 30189 back in 08/2021 the name of the place was Castrol Oil. I really liked Castrol, but then in about 06/2023 the company changed to Valvoline Express Care, which wasn't so bad because I was given the same great low prices. They had a deal going on an oil change for $29.99.

I wanted to give the Magnolia location team a five-star review especially Bill for outstanding customer service. He went above and beyond to help me understand all that Jiffy Lube had to offer. He was very knowledgeable about all the services that Jiffy Lube had to offer. If you need any service that Jiffy Lube has to offer go to the Magnolia location and ask for Bill.

Unprofessional place. I took my Mercedez for oil change and when I got home oil was dripping from the bottom of my car. Oil was all over the garage. It looked like they don't pay job attention. Don't go there please.

I went to my local Jiffy Lube on 3-29-25 for an oil change. I have going to Jiffy Lube for about 2 yrs. The tech told me after about an hour that my oil pan cap was not fitting back on the oil pan. After about another hr. the tech informed me that the district manager was coming by to try to either fix the oil cap or fit a different type onto the pan. After about 30 min. the tech informed me that the district manager could not get any cap to fit the oil pan. Additionally, the tech said the oil pan was cracked and would have to be replaced. He said that the district manager told me that the oil pan was not leaking at the moment. He said Jiffy Lube would replace the oil pan for free. I just needed to take my car to the Clinton highway location and they would replace tge oil pan.

Had my oil changed, on my way home (less than 10 miles), my engine started knocking extremely loudly. Parked my car and contacted them, the store manager came out to look for himself, agreed the car didn’t sound like that when it was serviced and said “your type of car is known to have issues after an oil change” I explained my car has never had a single major issue as it’s always been maintained by a certified mechanic and all work goes on Carfax. I told him I will be holding Jiffy Lube responsible for whatever the issue is, as he even admitted himself the car was not making the locking sound and he flat out said he knows they won’t pay. Sounds like I’ll be suing.

STAY AWAY FROM THIS JIFFY LUBE — THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY. I took my 2017 Ford Escape—my reliable, well-maintained vehicle with ZERO prior issues—to Jiffy Lube on December 19, 2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center.

Came in for a simple state inspection. They performed $60 of additional unauthorized work on my vehicle. When I objected they offered to drop the fee by half. I don't appreciate them messing with my vehicle without my prior permission.

$4,300 DOLLARS Is My BILL FROM BUICK BECAUSE OF JIFFYLUBE DAMAGING MY ENGINE!!!! FIRST THEY LITERALLY DUCK-TAPED A PIPE ON MY ENGINE, Then waited Until the 30th day to respond because I'm taking them to COURT. They will probably drag this out. District Manager Chris ** made up a lie that I had a side deal for a side Job. I DROVE IT TO JIFFYLUBE, NOT SOMEBODY'S HOUSE, So now after completing tearing my engine UP, They refuse to take responsibility. 4300 00 dollars because they are liars. DM even told me that the WORKER, because I won't call anyone who duck-tapes pipes on engines a MECHANIC, Was going to Bill me for something small and POCKET THE REST OF THE MONEY, so instead of fixing the ISSUE. HE LIED.

End of 2023 I purchased a 1985 Dodge Ramcharger in Washington State. Before driving it to Florida I needed some service done to the SUV. Looking for nationwide warranty and explicitly asking for it, I choose a Jiffy Lube store there. The drive home was ok. After getting to Florida we started to upgrade some interior, etc on the SUV, but drove it off and on. During the year 2024. The battery quit cold in October 2024. Being under “warranty” we finally found someone to contact at corporate and raised the battery issue and a strong wobbling in the (new? Installed) front brakes.

Wife had oil changed in Kia Sorento in Dec. Vehicle is driven less than 100 miles a week. Noticed something hanging down from front end. Upon Inspection by our mechanic the plastic skid plate was not reattached. It must be removed to change the oil wth screws of which there was 1 screw remains. Now I wonder if they really changed the oil and the filter. Without watching everything they do I wouldn't trust them. Wouldn't waste my energy fighting with them. Paid my mechanic to put In all necessary screws and placed them on our do not use list of vendors.