Jiffy Lube Reviews

I went to this Jiffy Lube location to get a simple oil change as I was simply feeling too lazy to do it myself as I usually do. They tried to inform me that my windshield wiper blades were badly damaged and I could have vision problems if it rained again. That seemed a little odd to me as I had just put them on 2 weeks ago and they worked perfectly fine the previous night during a heavy downpour. Not only that, but they didn't do any of the signature service.

On May 2, 2008, I took my Volkswagen Beetle in for an oil change. I was offered a free car wash, 50% off my next oil change, and used a $10 coupon off. I have been going to this store since 2004 because it is close to my home. I am a single parent and sole support of two children, and drive alot for work, from Seabrook to Dover 5 days a week. On May 8th the temperature light came on, and my children noticed there was no coolant and filled it up. On May 9th, after a 40 minute drive to work, I smelled smoke from the vehicle. That night I added 2 quarts of oil. On the way home, at 2am at the Hampton tollbooth on Route 95, the engine seized.

I have serviced my vehicles at jiffylube for a few years and never had any issues. Unfortunately I was not as fortunate on my last visit. At their recommendation I had them fill my car with synthetic oil because my vehicle had approximately 46,000 miles and they told me that synthetic oil costs more but that it is better as your milege increases. They also told me that oil change intervals increase to 6000 miles using synthetic oil instead of the standard 3000 miles with regular oils. This oil change took place Nov. 30 2007.

On 3/27/08 Jiffy Lube store located 1802 N. Parsons Ave., Seffner, Florida 33584 (Store #989) serviced my girlfriend's car (2000 Daewoo Nubira). I took the car and had it serviced as a surprise to her. Total cost of service was $193.64. The service done included: engine flush, oil change and transmission fluid flush and change. The car smoked a lot after this service and would clear up after some driving. The big reason for getting this full service was becasue we were moving to Georgia and wanted to make sure the car was in tip top shape.

I paid for a oil change, and it came to my attention that after my car was pulled out I checked my oil and it was as dirty as it was before, so I told the person who took the car in about it, and he responded in a very mean way, he asked for my car keys and drove my car like a maniac back in. I did not like that at all so I stopped him and asked him to give me my car back. So at this point I will contact my attorney to address this issue and I will take further action about this possible scam at your place.

May 3rd took my truck into jiffy lube for oil change. Staff was reving my engine up because they wanted to hear my loud exhaust. I got a letter in the mail from my bank stating that I had made charges on my account with nothing to cover it. I go to the bank and they show me the charges from a card that I havent used in 2 years! The charges started on the 4th of may. The only people that were in my truck from the 3rd to the 4th were the slackers at jiff lube. The card was buried in the console of my truck, so someone went looking through the compartments and found what they were looking for evidentaly. I filed 2 police reports with different departments as the card was used in different but local towns around the jiffy lube. DONT GO THERE!

Was not charged the price listed for a Oil change I was Told the price changed the day before i was ripped off.oil change and filter i was charged 69.97 for my 2003suzuki XL7 2.7L 6CYL dealer nevered charged me that much. Iwill never use this service again.

Jiffy Lube serviced my 2004 Trailblazer on February 27, 2008. When they greased the rear-end, the left the plug out - causing the grease to deplete, causing ruin of the rear-end. It cost $1,500.00 to fix. Cost to replace $1,500.00

4/26/08 brought 1993 Range Rover into Jiffy Lube on La Brea and Melrose for it's 3000 Mile Oil change as have since 2006 and was up sold on a transmission flush... drove car home 1 1/2 miles and parked it where it remained overnight, next morning 4/27 got in car to drive to Palm Springs from Los Angeles at 6:00 am turned on engine and noted low coolant light light displayed so delayed trip immediately and went into subject Jiffy Lube and asked for a manager and communicated coolant light trouble.

Said they were giving me a coupon book that I didn't even want and then billed me $3.00 for and charged an additional $3.00 fee called customer appreciation. They essentially stole $6.00 from me after the did their over-priced oil change.

i went to jiffy lube and it is somewhat of a great company, but the current manager of this one in particular was extremely disrespectful to me. i first called their phone number to find out their prices on a simple basic oil change. when i asked for a price on one the person who i spoke to asked me what type of vehicle it is. i said it was a 2001 mercedes benz C230. immediatly the person i was speaking to told me i had to use only synthetic oil which is the most expensive oil they carry, so i hear.

I went for new filters and an oil change and if I didn't keep looking at the men that were working on my truck -I would never had known that they were cheating me - they took out my air filter and never put a new one in - they didn't put a filter in at all! and the men were so rude to me and asking don't you trust us and I said no - you are not trust worthly - I will never go there again - I deserve respect - I am a Vietnam Veteran and I never expected to be treated like this.

I took my 95 Bonneville to Jiffy Lube for an oil change on March 16, 2008 at the 2551 Western Ave, Park Forest, IL location. A month later my heads blew in my engine due to the technician not tightening my radiator cap and I immediately went to the Park Forest location to inform them what happened. I spoke with the manager Calvin regarding this issue with my engine, he stated an investigation will take place and they will determine if they can fix my car. Days later, I was informed that Jiffy Lube was not going to fix my engine because there was not enough antifreeze splashed around the engine. Jiffy lube did not complete the investigation within hours; it took days so naturally the antifreeze that was splashed on the engine was dried by that time. My engine was running well until I took it to Jiffy Lube for an oil change.

I took my car in for just a basic oil change. They bring me out to show me my air filter, they try to sell me a new one, I said no. Then they removed my cabin filter and tried to sell me a new one, I said no again. they finished my oil change, I paid and left. A few weeks later we had a big rain storm and my car was leaking inside under the dashboard, my carpet and foam pad are completely soaked. Icalled Chris at Jiffy Lube and told him what problem I was having he said bring it up. I took the car back up to him and he looked it over and said he couldnt find anything wrong I advised him that I would have to take the car to the Chevy dealer to have them check it, Chris told me that if they did anything wrong that they would take care of it. The Chevy dealer called me and told me that the cabin filter seal was not put back on properly, I had him call Chris and Chris went to the dealer to check it out. Chris called me on the phone to inform me that he has talked to other dealers and that the seal shaking out of place is a common problem on the 2004 Monte Carlo. Thats news to me. Chris said that they would do nothing to help me out, and the district manager wont even return my calls.

I went in for an oil change in February. At the end of the job they reported that they lost or damaged five of my lug nut caps. They promised to order them and replace them. I have been through this before so I requested that the manager give me a note stating that they would replace the caps. He said to check back in a week and he would have them. When I returned, he was no longer with the company but I showed the note to the new manager who said there were no lug caps ordered but he would do so. He said to check back in a week. One week later, still no lug caps. for about a month I would get a call saying that the caps had not come in. Now I no longer get calls and I still have no lug caps. Here's the thing; I came in for an oil change. I allowed their high-pressure sales people to sell me a wheel rotation. Basically, I trusted them with my car. After performing the wheel rotation, they have damaged my lug caps and aren't too eager to get them replaced. I am now thinking that if I had told them no in the first place, I would still have my lug caps. Moreover, I am a former mechanic. I have ordered enough parts from dealers to know that it does not take three months to order lug nut caps. Especially for a car as common as a Pontiac Montana. Don't you not think that it is a problem for a customer to trust your store with his vehicle and he gets it returned in less of a condition than when he trusted it to them? I do. I do know this, Jiffy Lube won't do my next oil change.

My wife took her Hyundai Santa Fe in for a standard oil change and was talked into a change of transmission fluid. Prior to taking the vehicle into this particular store the vehicle was not leaking any fluid. Following the service the vehicle began seriously leaking power steering fluid. Apparently the technician may have either loosened the connecting hose or loosened the plug that is associated with the power steering when draining the transmission fluid. When I attempted to have the weekend assistant manager pull it onto the block to look underneath I was basically told it's not their problem that they don't service power steering, and as I attempted to explain they may have caused the leak I was told that's my problem.

Improper removal of the oil filter, causing the housing to come out,there is a service letter about this on VW passat,which there were not aware. i saw the oil filter it was mangled, I don't know if they use a pnuematic wrench,that's not correct,but if you grab the filter on the side the cannister collapses and causes the housing the come out,didn't install seal back, causing a leak.

I went to Jiffy Lube on 4/19/08 to have a routine oil change. The girl at the counter said that the only thing that the computer was saying I needed was to have my tires rotated, so I said ok. It seemed to take a long time for the guy to rotate my tires but I thought, no it's fine, they know what they are doing. I was uncomfortable with the fact that it only takes a couple of seconds to lossen up each lugnut on the tire and this guy was spending a lot of time using the instrument that takes them off, but I thought, no they know what they are doing. So when he was finally done I went home.

I have been going to Jiffy Lube for many years, on 12/28/07 I went to Jiffy Lube and it was taking a long time, which was kind of unusual so I looked out the window and I saw the technician banging on something on my car with a hammer and I was kind of alarmed. I waited for them to finish my car and waited for an explanation. But nothing was said so I asked the technician, Was there a problem with my car, I saw you banging on it He proceeded to tell me about the poor craftsmanship of Chrsyler, Dodge, Plymouth and told me I should not bring my car to Jiffy Lube but instead should take it to a dealership

I took my vehicle in for an oil change on March 19, 2008. I was there ONLY for the oil change, and reiterated such to the technician several times. This means the Jiffy Lube personnel had no leave or rights to open the trunk of my vehicle, per the district manager. Prior to going to Jiffy Lube, I had cleaned out my vehicle. While doing so, I had placed my laptop, along with some other various artifacts, in the trunk of my car. While at Jiffy Lube, I was there for an abnormal amount of time, as my first credit card was declined. I was awaiting the delivery of my debit card, when I overheard one of the technicians calling out to another, just let her have it for free.. who cares?

They rushed through a transmission fluid change, leaving my fluid too low, which immediately and completely destroyed my transmission.

I took my truck there for a oil change and replacement of fuel filter, I had to have my Ford truck towed to a Ford dealership to have their damage repaired, fuel line from fuel filter to engine was damaged enough that the filter could not be replaced without leaking so profusely that it would have posed a fire hazard, they insisted that I towed and repaired at my expense. Of note there was no leak before taking to their shop.

Our van needed an oil change as soon as we could. So I had my wife take it to Jiffy Lube. I told her to only get an oil changed and nothing else, since I know they try to sell you as much service as they possibly can. After the vehicle was in getting serviced, a technician came in (if you want to call them that) and told her she needed a fuel filter. She of course said no. They went on to explain that the fuel filter was rusted and not just surface rust, but rusted all the way through, from the inside out. I'm glad she listened to what I said about not taking any other service no matter what they said. She told me when she got home what they said.

I took my 2003 Taurus to Jiffy Lube #3098 in Oxnard California for an oil change. They didn't seal the oil filter (not tightened or wrong filter); as a result all the oil was lost and the engine seized.

On 2/5/08, I had an oil change with synthetic oil and a fuel injection cleaning on my 2002 Mitsubishi Lancer that had been running fine previously. It sounded like something was tapping as I left.

I had my Radiator/Antifreeze routine service done with them. They did not refill the antifreeze completely. They caused an air pocket which caused the car to overheat. The overheating caused the thermostat to blow. What was worse is that I called Pep Boys, they informed me of what the problem may be, and when I went to Jiffy Lube the next morning letting them know the info, the manager completely dismissed it and told me it was my fault because I just needed a new thermostat which had nothing to do with what they did. I asked him to check the system to make sure I had no air pockets, and he told me that it was impossible and wouldn't even look at it.

I use to go to Fountain Hills Jiffy Lube but moved from there. They were EXCELLENT! I tried on on Higley Rd. Mesa, and they were dirty and sloppy with high prices. I found one near work and spend my lunch hour there for an oil change and air filter (more than the Chevy Dealership). Since I visited there, my oil service light comes on. I called then and they told me to come and have it checked. I spent most of my lunch hour there and NO ONE knew how to reset the oil light on my dashboard even with their instruction book. What a waste of my time and gas. I will continue at the dealership.

I took my car to a local jiffy lube in Waukegan, Il to receive an oil change. Days after receiving my service the car had been running bad and coolant light flashing. After returning to Jiffy Lube, I was told that there was a problem with the sensor light. I took it to my Chevy Dealership to remedy the problem. They informed me that oil had been placed in the antifreeze resulting in engine problems. After returning to Jiffy Lube, they expressed that although they may have done it, they weren't able to repair the problem and I would have to go to 'Jiffy Lube international' (JLI) to have my money returned to me after repairing.

My husband took our 2001 v40 turbo charged Volvo into jiffy lube to change the oil, we also had them replace the transmission fluid. We paid $119 and drove off. As my husband was driving, the car was started to lose power and the gears kept slipping. We drove back to jiffy lube and told them the problem, we asked if they had put in the proper transmission fluid. They said that would never happen and to bring it back the next morning and they would fix it. So we had to try and drive our car home.

I had an oil change and lube and after a few hundred miles the oil filter came off, all the oil drained and the engine seized. I took the car to the dealer and they noted that Jiffy Lube did not properly tighten the oil filter, the same dealer told me they had three such instances in a month. We Sued and Lost! Here is why. The Judge would not accept the invoice that stated Jiffy Lube did not install the filter properly, the judge said we had to subpeona the mechanic and bring him in.

I came into Jiffy Lube on Friday, February 8, 2008, around 3 pm. I had an oil change done. During their services they present you with maintenance offers, air filters, transmission flush, etc. They presented my with a pcv valve, and showed me my current one in my car. It needed to be replaced, so I had them replace it. They told me I was good to go. I paid my bill and drove on my way.

The mechanic left a foot-long commercial screwdriver inside the engine compartment. This fell into the mechanical areas of the vehicle while driving--causing damage. At this time I don't know what else is going to be involved.

I wanted to get a fuel filter changed and the fuel injection system cleaned. I had my own fuel filter and the gentleman told me it would still be $35.99 and then I told him I was there at this Jiffy Lube on 1/13/08 (Oil change) and they offered the fuel injection system clean for $25.00 he asked his boss and he told me that price was only good with my oil change. I then told him I would no longer be a customer. I have been using this Jiffy Lube for years and have never asked for nothing but the one time I do, they treat me like it didn't matter if I was a loyal customer or not.

1/29/2008 Ford F250 HD Powerstroke 7.3L Diesel Was told Signature Service Oil Change would $56.99. Job was completed and I was presented with a bill of $101.73. I pointed out what I was originally told and they told me that their estimater software only figured up to 5 quarts of oil on the estimate and that I needed 15. I pointed out that they knew what the truck was and given that they seemed to know every other factory service detail, how could they not tell me up front that there was going to be an extra $39.00 worth of oil needed to fill it. I got sympathy but no satisfaction.

I purchased a used vehicle in Idaho and was driving it home. On my way home I happened through Spokane, Washington, and saw a Jiffy Lube open on a Sunday. I decided that since it was a used car (had driven it with no problems approximately 500 miles before I got to the Jiffy Lube), I would get the oil changed. The technician stated that my coolant was not good for a low temperature (according to him only good to +10F) and suggested a coolant flush, I bought it. I left the store after that, and the heater was blowing cold air. Figuring that it was new coolant and needed a chance to warm up, I paid little attention to it. After going approximately 5-10 miles the overheat light came on, and within a few miles the oil light came on. I called the shop and described the problems I was having, and he requested that I return it to another shop. Then he stated that the other shop wasn't answering their phones so he wasn't sure they were open. He asked it I could get it back to him at the original shop. Not knowing whether it was going to break down or not, I told him I would try to get it back.

I went to Jiffy lube for an oil change on my Honda Accord 03. Because of the mileage they suggested a manual oil flush and within a month's time ruined the transmission to the point it has to be replaced. They never changing the oil or if they did, they did not place enough.

The following is a chain of events that Iv'e noticed that took place with my vehicle since having my oil changed at Jiffy Lube (Store #2103):

I brought my vehicle in for a routine oil change on December 6, 2007. Jiffy Lube serviced the vehicle, sending me home with a report of everything that they checked. This report assured me that all my oil and fluid levels had been checked and filled, if necessary. This report clearly states that the level of the transmission /transaxle oil was full. On December 27t,h I was driving to work and my vehicle began making loud banging and grinding noises. I brought it to a service station near my place of business and they found that the transmission oil was burned, black and low...nearly empty. This caused severe damange to the front end differential and ultimately the transmission. While the vehicle is an older one, the previous owner assured me that he had replaced the transmission just the year before and it had been running well prior to our visit to Jiffy Lube. (We had purchased the vehicle just before Thanksgiving of 2007.)

I took my car in for the usual oil change. I thought everything was fine until one day I had to use my windshield wiper fluid, and it smelled really, really bad. I thought--WOW, this is bad! It smelled like rotten eggs so badly that I almost threw up. A week later I took my car into another shop for brakes and other repairs, and at the time I asked the guys to check out the smell. It was then that they told me that I had coolant in my windshield wiper fluid jug.

I was the last customer of the year on 12/31/07. I used my $19.95 coupon for an oil change with services to include window washing, checking tire pressure and interior vacuuming. When I was paying for my work, I asked if my windows had, in fact, been washed and was told very clearly, yes, they were washed. When I got into the car it was immediately noticeable that they were not washed, and the windshield washer marks were still there, front and back.

Since the Acura dealer is 40 miles away, I took my car in for an oil change locally at Jiffy Lube of Ames. When I drove in, the brakes were fine (firm and strong). The technician who drove the car into the bay rev'd the engine and pulled in very fast, and came to a fast stop (they worked then too). I wondered what was taking so long when I was the only customer there. When the tech pulled the car around, I got in and the brake pedal sunk to the floor. I went back in to the counter where the tech admitted he had no brakes when he pulled out. He got back in and pulled the car around to the service bay, and nearly hit me as he went by. He then took me down into the pit to show me all the brake fluid that had leaked out at one of the line's compression fittings. The car had been serviced this summer by the local (very reputable) Acura dealer, including a brake service, during scheduled service. There were finger prints on the brake line. Being winter, you could see where oily fingers had touched the dirty line near the compression fitting. His comment was what could he do? They don't even service brakes. I drove home very carefully using the gears and handbrake until it can be serviced by the dealer.

I was over charged on signature service, my vehicle was leaking oil (spotted when parked), and they broke or lost air filter clips that hold it down.

On Christmas Day I was driving, and all of a sudden my Blazer was making a loud noise. I pulled over and found out I was out of oil; I looked all over and found my oil plug had been stripped out, and Jiffy Lube had put white grease on the plug to hide the fact they striped it out. I tried to call a tow truck. I was in the Black Hills and couldn't find anyone to come help, so called a friend. It took him about 1 hour to get to me. He brought oil, filled it up, and when starting, it made all kinds of noise. So we shut it down, and he towed me home. I called Jiffy Lube, and they had a tow truck come down from Olympia (50 miles away). They said it was ok to get a rental car, and they would pay for it until my car was fixed.

I took my mini van to Jiffy Lube on 11/12/07 for a simple oil change and service. My oil filter was replaced and all of the necessary parts replaced, to ensure that the car would be in proper working order. One month later the car ceased and stopped on the highway while I was driving to work. I had to call a mechanic, who diagnosed the car and almost immediately found that the engine cracked because of lack of oil. Apparently there was a slow leak because during the oil change service, the parts were not replaced tightly, therefore causing the oil to slowly leak out.

Went in for oil change. Employee came out and said the differential and transfer case fluids were low--dry. The car had been operating fine, no problem; but I agreed to have them fill with their fluids. After the service, I started my car and went for about 100-200 yards and there was a thumping under the car. I have never heard it before. I returned to the store; two JL employees drove my car and experienced the same thing. They didn't know what it was and said to take it to a Jeep Dealer up the road. That night I got a call from Jiffy Lube and they said they put in the wrong fluid in the Transfer case and to come Sunday morning and they will put in the right fluid. I did that and went out with the employee again. They agreed problem was not solved.

About 5 minutes after I left Jiffy Lube, my engine started to overheat. I had to get to work, so I did turn around, but rather drove slowly, stopping periodically to cool down my engine. On my lunch break, after the advice of several co-workers, I went out to my car to check and see if they even put oil in it. Apparently this oversight happens occasionally with Jiffy Lube. My oil was fine, so I checked my coolant. The coolant that they claim to have topped off was as close to empty as it gets.

I went to Jiffy Lube to get an oil change on Dec. 17, 2007. From there I went home; the next day driving to work I noticed the oil light was on. After work that night, I started my car and noticed a lot of oil on the ground. I bought two quarts of oil, put it in, drove my car home--but my car is still making noise. Also, a ball came out of my engine.

I had to have the locks changed on my house and new keys for my car.

I requested and signed for higher priced synthetic motor oil. I was very specific that I wanted Mobile 1 5w-30 synthetic which is the brand I have used for over 2 years at this Jiffy Lube. I noticed them placing a cheaper Penzoil brand in my vehicle. When confronted, the technician told me they made a mistake and would drain it and put in the correct oil that I asked for. He then asked me (sarcastically) if I wanted a chair and popcorn so I could watch them do it correctly. When I told them that I was going to watch, another employee pulled of his jacket and asked if I wanted to fight. I told them to just get my truck done so I could leave. We continued with a verbal altercation with them calling me names in Spanish and the gentleman who wanted to fight stated to the other tech that this is why he hates whites. While I was paying $89.00 for my incomplete oil change, the tech, while seated in another family's car, asked my friend what she was staring at, stating what are you looking at, do you like me, you must want me? This angered another female customer with kids behind us to the point that she wanted her husband to leave Jiffy Lube.

Monday Dec 03, 2007, my car got stuck in a huge puddle of water which caused the car to stop running. After the car dried out, I started the car and went home. The following morning, Dec 04, 2007, I drove to Jiffy Lube which is a couple of miles from where I live. Jiffy Lube did an Oil System Flush which they said I needed and changed the Oil. Less then 5 mintues from Jiffy Lube my car blew on 520. I coasted to a stop on the side of the road. I checked my Car's engine and noticed that no oil was on the dip stick. I then checked the road and did not notice any oil residue on the road. I called Jiffy Lube and told them what happened. Jiffy lube sent their mechanic out and he checked the oil. The Jiffy Lube mechanic whom I was standing next to pulled the dip stick and did not see any oil on the dip stick. The mechanic went back to his car and pick up two quarts of oil. The mechanic then put the two quarts of oil in my car and check the oil on the dip stick. The Jiffy Lube mechanic went back to his car and picked up a third quart of oil and put it in my car. The mechanic then looked under my car and saw oil running out of the oil pan. He looked at me and said there is nothing he can do and he left.

My mother (75 years old) took my car for an oil change while I was at work. They ended up charging her $123.00. They sold her the engine flush and new windshield wipers, neither of which were needed. When I called them about this, I was told that they offer these things to the customers. They told my mother that these things were needed. They showed her the gunk in my engine, well that's why I wanted an oil change. Then they told her my windshield wipers were ragged, but it's been raining for 4 days and I never noticed anything wrong with them. I feel they completely took advantage of an unsuspecting elderly woman who thought she was doing me a favor. When she became aware of what they did, it made her cry to think they saw nothing more than an old fool. They may have gotten $123.00 from me but they'll never get another dime.

I asked if JL if they can fix my AC? After diagnostic ($35) they gave me an estimate to fix the AC at $220 and one day time. After 6 days, I got my car back with a dead AC. I paid $300 for the job. They promised to accomplish the job the next day. It did not happens. Now, they asked me not call them any more.

I took my F-150 truck in to Jiffy Luve for a lube and oil change. The very next day I got a call on the service I received and said "excellent" for every thing including time frame 15 mins. Two days later I found flaws. The receipt said I needed new wiper blades which were new, but they cut the corner of the blades, and my husband showed them the pack which the wipers came in because it was still in the truck and cost me $25.00. There were numerous other problems that they did not address.

I was a normal customer at Jiffy Lube. I went in one day to get my A/C recharged. They tested the system and recharged it. While recharging, I overheard a conversation between the employees that sounded like they guy was not trained very well. A few weeks later, I started blowing hot air. I am very busy so I went in when I needed an oil change. I explained the problem. He changes the oil and tells me to take it to Warrensburg Ford to have them look at it. I went in and the dealer explained that they found a hole in the compressor. This upset me because I never had a problem with the vehicle before visiting Jiffy Lube. I paid my deductible to have it fixed. A week after visiting Ford, my vehicle started to slip gears. I took it back to Ford and the guy tells me there is a hole in my oil cooler line and there is a hole in my air compressor. I explained the technicians just repaired the hole. He checked his records and found that I was correct, and only said he would talk to management to see if I had to be charged again for another comprssor! Additionally, he tells me that there was a leak on my transmission and it would cost almost 300.00 to repair. I felt a little suspicious, since I never noticed a leak. so I refilled the transmission and have been driving for a month with no signs of a leak. I found out later on that the management at Ford and Jiffy Lube are well acqauinted with each other. Small town monopolies! I even called the regional manager of Jiffy Lube. He told me that it was impossible for his employees to do such a thing to the car. How would he know if he was not there.

I went in to Jiffy Lube on October 29, 2007 to get an oil change. On Nov. 24 I noticed my brakes tightening up as I was driving. I pulled over and was smelling rubber. I looked under the hood saw nothing, got back into the car, and it would start up but not move in drive nor reverse. I got the car towed to my house. The next morning it started working. I took it to the Gillepsie Pontiac Dealership. They checked it out and said they noticed that Jiffy Lube was the last place I got my oil change. They also said my brake fluid was contaminated, and they brought it to me in a clear bottle for me to see that there was more than break fluid in it.

November 8, 2007 I decided to have my oil services at Jiffy Lube before I headed out on a long trip to Coeur d' Alene, Idaho. While I was at Jiffy Lube, the attendant asked if I would also like my transfer cases and transmission flushed on my 2003 Jeep Wrangler. I agreeded and payed $252.58 for the complete service. I have not had any problems nor have I had to bring my Jeep into the dealership since I bought it in 2003. I provide maintenance at regularly scheduled intervals. Thursday night when I brought my vehicle in, it was running fine.

I have a truck with 397,000 miles on it. it was running strong and fine. Took truck to Jiffy Lube, had oil changed and 2 quarts of anti-freeze put in. Less than 25 miles later I have water in my oil, and I have a cracked block.

I went to Jiffy Lube for a regular oil change to prepare for a trip out of town and to drive to work. There was nothing wrong with my car before I went in for service. The service took over an hour, and I walked over and the guy under the bottom of my car told the other guy who was standing that "it will not stop leaking". I asked him what did he mean, and he stated that I had cracks in my oil pan. I know there were no cracks due to the fact that I drive from Chicago to Skokie for work everyday and do not have any leaks. Now all the oil has drained out of my car outside my house, and I have to miss work until this is fixed. I called and asked for the manager, and he said his name was "Sneakie." He said he talked to me earlier, and his employee told him the pan was cracked before he removed the screw. I asked him, "If there was a crack before, why did he remove the screw before telling me?" He claimed thats why he gave me a card to call his friend who's a mechanic.

I had my oil and oil filter replaced on 9/24. My 1997 Corrola ran fine for a couple of days and then the oil indicator light came on. I noticed that they (Jiffy Lube) put too much oil in my car. I stopped by a couple days later and asked them (Jiffy Lube) to take some of the oil out, which they did. They called it a three second drop. The oil indicator light was still on and continued to be on after I left Jiffy Lube. I noticed that my car was stalling from time to time.

After an oil change my car engine and oil lights came on an then my car shut off on a highway. Jiffy Lube asked me to bring the car back to them to service it. After leaving them a second time my coolant lights would not go off so taking it to a mechanic, I was told that my radiator was damaged and there was not enough oil in my vehicle. Jiffy lube only apologized for not refilling the oil. The mechanic stated this is usually what happens when the plug is not put on after an oil change

Jiffy Lube claims to have changed a fuel filter in the fuel tank of my truck. I'd been told by other Jiffy Lubes that they didn't do that. So, I checked my fule filter, and all the dirt that was there in the first place was still there meaning that nothing had been disturbed during this phantom fuel filter change. I called and confronted them about it, and they claim they changed it. The only thing they did was spill a little gas on my tank and call it good.

I took my truck for an oil change at Jeffylube and was damaged by an employee. He said he accidentally bang it on the ramp/bay.He completed written documentation assured me of compensation by the company. He asked that I bring estimates of the damages from different shops. I presented two that amounted to $1,500.00 The manager said his boss at the above would contact me. Two week later he never did. I kept on calling weekly,until we spoke. The boss told he has to forward the document to his boss.I suggest taking my truck to the shop and forward them the bill. He decline and sent me a check two months later for $761.71 There was no talk of negoitation. No compensation for my time, in getting the estimates.

Well i took my Audi A4 for a seemingly harmless oil change as i just bought the vehicle. I brought it to Jiffy Lube, generally recognized as friendly, safe and fast service. But i got everything but. AS i drove me Audi home as it was deemed all set as i found the oil light flashing and smoke violently coming from under my car and the hood. The jiffy Lube franchise i went to is trying to deem it my fault, but they are investigating it now.

Mechanics didn't tighten drain plug properly, which fell out, causing my oil to drain out while I was driving, damaging my engine and turbo.

hello, my name is Brint Terrell... i'm 29 years old, and i recently moved to jacksonville florida. north side i believe... off lem turner. about 2 or 3 weeks ago i took my car in for an oil change at jiffy lube...when i got there the guy was like what can i do for you sir, i said, i'll need an oil change... he said, that would be 34. __. i was like no sir.. my car is going to cost much more than that.. i should have known something then... i have a bmw and he was going to use regular oil.... good thing i didn't leave it there. another friend came with me... while we were there the oil change wasn't going smoothly... after waiting about an hour the guy came out and said there was a problem.... one guy asked me who was the last to do my oil change... he was like i bet it was walmart... i was like how you know... he said, because they used blue silicon.... to kind of shorten the story for now... after about two more hours i was told that i had a problem and something was stuck in the oil panel... then the district manger came and he looked at it and said that walmart had messed up my panel.... after about another hour i was told that i needed a temporary seal and to get it fixed by the next oil change.... i paid them and left... thanking them for a good job. two days later i notice an oil leak... i'm still thinking its walmart fault... about 3 days ago i take my care to midas and they i tell them my story... i asked could they fix the problem... they looked at it and immediately said... we can't touch it... whoever worked on your car last cracked your oil panel... to kinda shorten the story until later..... i went back to jiffy lube and they claim no fault at all... the district manger claims that my oil panel was cracked and it was on the receipt i signed... i signed the receipt without paying in attention thinking that the job was well done... the guy who worked on my car doesn't work there anymore and i find out that he is not certified at all... i found this out from an employee who also looked at my car with the other guy who no longer works there.... the employee who still works there told me what really happen... he told me that the guy was beating on my panel and cracked it... when i talk to the another employee who took a look at my car that same day... (he is new and certified) he told me that clearly the crack was caused by the new screw... the crack in right next to the screw... the reason the district manager saw the crack my oil panel is because he looked at my care after the employee had been trying to fix it or beating on it for 2 or 3 hours.... i explained to them that my car never leaked oil.... and now it leaks really bad... before i left another guy who works there but in six quarts of oil for me... and that didn't do much because just as fast as he was putting it in... it was coming out.... i then asked him was he certified... and he slowly shook his head no.... if they felt that it was a problem with my car, they should have done what midas did... said, sir, we're not touching it... but they touched it... reason being.. there was no problem... the guy who worked on it wasn't used to dealing with foreign cars and instead of admitting he had done wrong.... he dried to fix it... i got caught up because i'm not familiar with the auto jargin that was used.... i later talked with the employee who first told me what really happened... he explained that they have many cases pending.... such as, forgetting to put oil in the cars, putting on the wrong filter, putting brake pads on wrong...... i'm highly dissappointed that an accredited place such as jiffy lube would not own up to what is wrong.... i would like for them to fix my car and be exposed so that others don't be victims

My husband, sons and I routinely have the oil changed in our vehicles approximately every 5000 miles, as recommended in our vehicle owner's manuals. A few months ago, I took my 2001 Chrysler Sebring to Jiffy Lube for a routine oil change.

I had my last oil change done by your store at 7005 E. Broad back in June 2007. Today my fiance' wanted to do an oil change on both of our trucks. He started on mine and it took the two of us to loosen the oil filter because it was on so tight and when he climed under the truck and tried to loosen the oil drain plug with a wrench of the proper size, he was unable to move the plug due to it being in too tight. I then called down to the location that did my last oil change and was told on the phone that I could come down and they would help me, but when I got down there the manager came out and informed me that they wouldn't touch my truck, stating that my fiance' did the damage and striped the plug. Now I'm sorry but they didn't even look at it. They were just quick at shifting the blame off of their employees. So not only am I contacting you but I will also be contacting the BBB on this matter and the Attorney General.

I went to Jiffy Lube in Takoma Park, Maryland on August 1, 2007 for a routine transmission flush and refill. My vehicle had about 48k miles on it at the time. I figured I would have my transmission flushed before the 50k miles manufacturer routine service states. By Aug. 3, 2007 my vehicle was jerking as you pull off. Prior to taking my vehicle to Jiffy Lube I was not experiencing this problem. Aug. 3, 2007 I took my vehicle back to the Jiffy Lube explained the situation to the manager. The manager had two different technicians check out my car only to tell me they didn't notice any jerking. I explain to the techs that I drive my car everyday I know if there is a problem with my vehicle. They told me if I experience the jerking again call them back. I have called at least 5 times to speak with the manager regarding this matter only to be placed on hold and receive no assistance. I contact another manager at a different Jiffy Lube explain problem to them and they stated that I should call Jiffy Lube International and file a complaint (800) 344-6933. I am very upset, because this is my only means of transportation. I am on top of all my routine maintenance and never had a problem with my car until I took it to that Jiffy Lube. I am going to file a complaint with the Better Business Bureau and speak with an attorney. I work at a law firm, so I can get free advice. If they do not correct their wrong doings I plan on taking Jiffy Lube to small claims court. Have a wonderful day. Akilah Adams

I had the oil on my 2007 Jaguar S-Type changed at the Jiffy Lube in Long Island City, Queens in February of 2007. I had to return the next day because it was leaking profusely. The manager told me that they had a hard time getting the skid plate off because they lacked the proper wrench. This impeded their ability to install the filter, causing the leak. He assured me that it was now tight. In July the engine seized. When I returned the car to Jaguar, they showed me that the oil leaked out of the Penzoil filter, causing the engine to seize. The repair, not covered by warranty was $12,000. I contacted Jiffy Lube. They inspected the filter and said it was not their fault since it was outside the 3 month 3000 mile warranty. Since I have the dealership documentation and photographs, I will be able to pursue recovery through the courts, but it is a shame that it had to get to this point. They should have had the proper tools to begin with, and they should have owned up to their own poor workmanship.

I took my truck in for a scheduled oil change. My truck blew steam out of the tail pipe within 2 miles of leaving! Customer service says that the problem stemmed from overheating but there was no over heating or problems prior to my visit

When I realized Jiffy Lube was a rip off was when my mom took my car to get a basic oil change done. She decided to go to Jiffy Lube to get it done quickly and while letting her know what they were going to do, they told her she needed a new oil filter. She said ok, they charged her and then she brough my car back to me. Well she told me this and I had to tell her she got ripped off seeing how I have a K&N air filter on there and they wouldnt be changing that. So beware of the many scams.

June 7, 2007. Stopped by Jiffy Lube to get the oil changed on my car, a 1991 Toyota MR2. It was coming out in the paper that evening for sale, and changing the oil was the last thing I needed to do. We waited (my grandson-age 6 and I),they gave me my bill when done, I paid it. They brought the car around, my grandson and I got in, went to leave, and noticed my door ajar light was on. I told my grandson to open and shut his door again, which he did, light was still on, I opened my door and shut my door, light still on, so I got out of my car, walked around the back and seen my trunk lid was open. Proceeded to shut lid, got back in car, and drove off. I drove down Bear Valley Rd, in heavy traffic at about 5-10 mph for about 1/2 mile, turned onto Mariposa Rd, also traffic for about another mile, then traffic cleared and I started to pick up speed. At approximately 40 to 50 mph, my hood flew up, smashed my windshield, and caused me to slam on my brakes. Thankfully, there was no one around to hit me, so I pulled over to the side of the road, calmed my grandson who was crying, and tried to calm myself. I finally got out of the car, managed to get the hood down, and slowly drove back to JIffy Lube on side streets.

Glad to hear that others think Jiffy Lube is a rip off. A few years back I went to get an oil change. It was busy so one of the guys told me , he would give a $10 discount for waiting. Once I got it inside they told me the Transmission filter needed changing . So I said sure. Once I went to cash out the manager told the lady ahead of me that she too had to have her Transmission filter changed. A light went on then . That was the first and last time I went to Jiffy lube So people please be aware of this. Not just Jiffy Lube but other quick oil change places. This is how they make their money

On 27 June, I went to Jiffy Lube for an oil change. The technician broke my oil dipstick in half. The manager came to tell me and said it happens all the time. He said they couldn't get the broken piece out of the dipstick tube. The manager said I should take the car to the Ford dealer and get the broken dipstick removed and get a new dipstick. I went to the Ford dealer, and they said they had never encountered such a problem. However, one of their technicians said he could drill a hole in the broken dipstick and pull it out. He was successful and pulled it out. However, I had to buy a new dipstick that cost me almost $40.00. I will not go back to Jiffy Lube for an oil change.

I went to Jiffy Lube for a tune up, they said that I needed my transmission flushed. I asked them if they did Volvo cars,Manager Ray Herrera told me that they did. I said ok. I drove out of their shop and not even a block away, the transmission slips. I turned around and came back. Ray said that they over filled the transmission and would flush it again. ( I thought to myself that if it was full then why didn't they just drain the excess off) After three flushes and the manager Ray Herrera taking my car on a high speed test drive, the car finally broke. Ray told me that they were so sorry that they broke my car and that they would pay to get it fixed. Ray called for a flatbed tow truck and payed to have my car towed to the Volvo dealer. ( if they said that they did nothing wrong then why did the pay to have my car towed to the dealer). I came by the shop the next day to see if I could get what they said, in writing. but they now had to talk to corporate first. Volvo called me to inform me that they did not use synthetic fluid and the repairs on my car would add up $ 4,500.00 . I called Steve Sheilds at Jiffy Lubes Corporate office. He informed me that Jiffy Lube did nothing wrong and they would not be paying for any damages. I told him that the General manager Rommel Santos, Manager Ray Herrera and Assistant Mananger Al ( I do not know his last name) all three told me that this was Jiffy Lubes problem and the all told me that they would pay for all cost involved and they were so sorry to put me through this. You can also tell by my bill that they used ATF instead of Synthetic because of the cost. Jiffy Lube only charged me $14.00 for the transmission fuild. Synthetic is $ 24.72 a liter instead of $ 3.10 a liter for ATF. If they used Synthetic then my bill would be a lot higher than what it is. Jiffy Lubes Management team lied to my face when they all three said that they would pay to get my car fixed. Please help. I'm a divorced mother with two kids and I do not have the extra money for this or a lawyer.

My son took his 1999 Ford Taurus in for an oil change on 6/14/07. Their computer indicated a radiator flush was needed so he had them complete that service, as well. After driving approximately 20 miles, his car over heated and lost coolant from the reservoir. He stopped his car, immediately, and called for the Jiffy Lube manager. The manager came to his location, put more coolant in it and told him to return the next morning and he would check it out. My son returned, as instructed, and the manager re-flushed the radiator. While this was being done, my son overheard the manager tell his workers they needed to take more time when doing this type of work. Since the flushing, his car has continued to loose coolant and the water pump keeps making noise. We continue to keep in close contact with the manager, during which time, he noticed the reservoir was cracked. Although we replaced the resevoir, the problem continues. This is not the first time we've had problems after having Jiffy Lube flush the radiator. In 2004, I took the car into a different location and, shortly after, the car started over heating and the water pump began making noise.

On 6/2 I took my Mitsubishi Sport into the Jiffy Lube on Concord Blvd in Concord California. I had a basic oil change, top off on my transmission fluid and oil filter change. The car drove home OK. I live approx 5 miles away. On 6/3 I could not put my car into drive or reverse. My husband and I immediately drove back to the Jiffy Lube, and the assistant manager, Max Nelson, told me that in error, they drained my transmission fluid (not the oil), and they did not change my oil at all, but over-filled it. I did not have any transmission oil showing on the dipstick, and too much motor oil. I want to say that Max Nelson was very honest and immediately changed all fluids to correct the problem. He oversaw the entire process. He refunded my money. After reading all the reports of problems with Jiffy Lube in the past I probably would not have gone there at all. Because of Max Nelson, I will go back to Jiffy Lube ONLY if Max is working there, and ONLY if he oversee's the work to be performed. The purpose of me writing this is to date stamp the occurances in case some other damage has been done to my car from this service that I do not know about yet.

They used incorrect parts when providing an oil change and caused minor damage and an oil leak. When confronted, they refused to provide any form of compensation.

My son-in-law took my truck to Jiffy Lube for an oil change and grease job. They showed him a very dirty air filter and said they would change it. My son in law said no, he would change it himself. When he told me my air filter was black I said it couldn't be, it hasn't been in the truck very long. We proceeded to take my air filter out.

He called home saying his battery light came on and his car stopped running. We had the car towed to our house to thinking it might be something we could fix without a big expense.

My car is 6 mos old. I pulled into Jiffy Lube and asked for an oil change ONLY. I said, "the filter doesn't need to be changed". He said "ok".

Alleged oil change was conducted on 12/27/06 on my 1998 Ford Windstar. My vehicle was driven 600 miles and the oil was checked. Oil was thick black and soupy looking. I confirmed oil was not changed with my mechanic. I have read of similar complaints across the country with this company.

Negligence on the part of Jiffy Lube Technicians led to the severe damage of my car's engine. Something as simple as replacing the oil plug was forgotten and I was allowed to drive away from the location as if everything was normal. My vehicle shut down while driving on a busy street. Luckily I was able to steer the vehicle to safety and no one was injured. After contacting the shop, two concerned Jiffy Lube technicians came to the location where my vehicle died and refilled the oil, replaced the plug and led me back to the shop where they performed an engine flush and fluid replacement. I obtained a signed explanation of the incident from the store manager and I was ensured that the engine was fine although it was shuddering horribly and the engine light remained on.

My son had his truck serviced at Jiffy Lube Store #2650 on 12-23-06. He was charged $57.60 for an oil change with a high mileage oil up-charge as recommended by the certified technicians. To make a long story short, after the truck left Jiffy Lube it ran for nine miles and threw a rod out the oil pan. I went with my son back to this Jiffy Lube store only to find out that even though the advertisements talk about certified personnel, no one was certified, not even the manager. I find this to be a major false advertisement and misleading to the general public.

I took my Honda Civic for a basic oil change. They did not tell me that the coolant was low. They did not go over my receipt line by line as they purport. Within a week my car was overheating, and I thought it can't be the coolant, b/c I was just at Jiffy Lube and they would have told me or filled it. When I called Jiffy Lube branch, they said they listed on my receipt that the coolant was low, so they weren't liable for not telling me. I called the corporate office and explained my situation, was told I would be called by someone from the franchise. I was never called, I received a letter 4 days later telling me the exact thing the Jiffy Lube branch told me. I called the corporate office back and they said I had no other recourse.

The usual happened. I got a signature service and the oil filter was not replaced. No damage, the manager insisted it was replaced. I assure you it was not.

I took my truck to Jiffy Lube on 10/05/06 for a transmission service. When I got home I noticed a leak so I took my truck back in on 10/10/06. They referred me to another shop that said they would fix the leak. On 10/13/06 they replaced a hose but it did not fix the problem so I took the truck back in 10/17/06. They found out it was a different hose that was leaking and they tried to replace a seal but it didn't stop the leak. They refused to fix it after that.

Last visit for oil change they claimed my tag lights needed to be replaced. I took their word on it and paid to have them replaced for $30. I just went for the next oil change and they said the same thing, that the tag lights were out. I explained that they replaced them last time and that they certainly should still be working. So therefore I declined the bulb(s) replacement.

I sent the following letter today to the local Jiffy Lube and the corporate office in Houston listed on the back of the receipt. After reading Consumer Reports I don't hold much faith in getting a response. After reading the pledge of satisfaction on the back of my receipt, I felt compelled to write this letter.

I took my car to Jiffy Lube for an oil change and when they were done, there was oil leaking all over the place. When I called to tell them, they said this was normal. I told them this had never happened before and asked for a manager to call me back. To this date, the manager still has not called.

On July 15, 2006 I had my dodge caravan in for a radiator flush and fill plus an oil change. I traveled to ft. stewart, ga the next and the radiator cap was not tightened so i lost fluid and my son replaced about 3/4 gallon of fluid. I had noticed spots on my back bummper but not much. This past weekend (Aug11, 2006 I went back to ga when i came back I had to replace the water pump. On the 18th I went to Jax airport to pick up my daughter when we got back to Lake City I had quite a bit of oil on the back of the bumper and the door on the back. I checked the oil and it was down and had to put in two quarts of oil I have checked under the car and the oil is leaking around the filter and oil plug. To pay 169.00 for this kind of service is not what I will do again.

On August 12, 2006 morning I took my Infiniti G20 for an oil change. On Monday August 14, 2006, I was driving my car to work when my car oil light start flashing and my car stop. I call Jiffy Lube and one of their mechanic came to see what the problem was and told me that the oil pan had a hole and it was leaking. However, when I took to get the oil change no one told me that their was a hole in the oil pan. They told me that they are not responsible for that.

I drove my van to a jiffy lube station for servicing. I completed the job ticket and the van was driven into the workshop. Service began on the van before I left the shop. When I came back to pay for the service, I saw a damage to the right rear side, the tire-cap and the roundboard.

My car was running great when I took it to Jiffy Lube for an oil change. I was actually a 100 or 200 miles early for the change. I got the service done and while on my way home (maybe 1.5 to 2 hours later) my car wouldn't go over 15 mph, my brake pedal locked up, and my car started smoking from the tires and everything.

I brought my car in to get an oil change,fuel injection,and transmission flushed. When the work was done, I tried to drive home and my car suddenly lost power. I called the store manager and he first said, that I needed to wait about 10 minutes, then try to restart the car. He also said when the car starts I need to get on the highway and just drive for a while so the car can blow the old gunk out of the engine. Ten minutes later the car was restarted and died again and again for a total of 3 times. I finally got my car home and decided to try again later that evening. About two hour later i started the car and drove down the block, stopped at a stop sign, tried to give the car gas, and the engine exploded! I have tried several times to get one of the managers to come and look at the car,but, have been unsuccessful.

On July 6, 2006 a friend of mine drove my Honda Prelude to the Jiffy Lube for an oil change before I sold it that weekend. The car started knocking on the way home, continually getting worse. A representative from the store came to the house to check the car, changed the oil again and said that they would either have to replace the engine or purchase the car. I heard nothing from anyone for over a week until I went back to the store and inquired about the manager.

My wife took our van in to have an oil change. The usual price is $30. I gave her a coupon for $7 off. When she came back they'd charged us nearly $300 for additional services they'd convinced her we needed. It seems obvious that some Jiffy Lube employees deliberately prey on the unsuspecting public. That is what I'm convinced happened to my wife.

On 05/08/2006, Jiffy Lube performed an engine flush on my vehicle. The next day my car broke down. I reached out to Jiffy Lube on 05/10/2006 to advise them of my problem. I have spoke with three respresentatives since. Joe intially and he refused to give a last name. Then Steve Tyning and a Supervisor Jay Bush. All three have promised to resolve meissue but each time I have complied with their request to get this matter resolve they are not holding up their end of the bargain. Joe advised me to take the car to a ASE certified mechanic and have them diagnose the vehicle and then call back. When I did that I was transferred over to Steve who told me he had to schedule an inspector to come out to the facility and have them take the engine apart to find out if the service is what caused the failure. The mechanic agreed to tear down the vehicle but also charged me $227 to do that. Today the mechanic calls me to find out when the inspector was coming I call Jiffy Lube and Steve tells me one was never scheduled. I'm at my witts end. I need help with this situation.

Recently we took our car into Jiffy Lube and 18 days later the engine seized. We were told, by a district manager, that if we had the car checked by a mechanic & that mechanic stated it was the fault of Jiffy Lube, they would send an investigator out.

On 16 may 2006 My wife had the oil and filter changed on her Honda. The next day we saw oil on the driveway. We returned to Jiffy Lube thinking they had lost the oil pan drain plug gasket like last oil change and I wanted it corrected again. The floor mechanic checked it out and said the problem was a leaking oil pan gasket. You can see where this was going, so I told the store manager to give me my car back. I drove home and checked it out myself. I found the oil filter was loose. I tightened it by hand and with a filter wrench. Problem solved.

I brought my 1969 Chevrolet Pickup in to the business to have the transmission serviced, on the morning of 5-16-06. I mentioned that I wanted the fluid changed,and the filter,and torque converter, i.e., the entire automatic transmission serviced. The person that was to do the work said ,all that is necessary,is to remove a transmission line, and drain, and pump, new fluid in. and that is all that needs to be done.

I brought my 1969 Chevrolet into the local Jiffy Lube to have the automatic transmission serviced,i.e. transmission fluid,filter, and pan gasket replaced. I was told that there is no need to chang the filter, as they only remove a transmission line and drain and pump in new fluid.

I took my SUV into Jiffy Lube for an oil change. 42 days later the SUV broke down, a complete engine failure. We opend the hood, and the oil cap was sitting on top of the radiator. I was the only one driving this vehicle, and being a young woman with little kids, I never mess with my engine. I knew immediatly that it had happend at Jiffy lube.

I believe I was ripped off by a salesman, not a mechanic. I went in for just for an oil change (I had recently had a 30,000 mile checkup by a mechanic) Signature Service $19.99.

While visiting friends in Amarillo I had my Jeep serviced at this site. The oil filter was not changed and the oil cap on the valve cover was scred on so tight I had to remove it with a strap wrench. The oil cap was broken at Jiffy Lube. Had to have the filter replaced and had to buy a new oil cap.

Currently both radio stations KFI 640AM and KABC 790AM in the Los Angeles aerea are carrying a commercial stating that a $10.00 reductuion on the price of an oil change will be given if the customer requests the price reduction and gives the name of the talk show host. I entered the Bellflower jiffy Lube location at about 1:30PM on Tuseday April 4, 2006, requested an oil change and gave the name of Al Rantell (host on KABC 790AM) and requested the $10.00 price reduction.

Had them change the oil, they claimed there were two rock chips and a license plate light out. I checked right then and there and found these claims to be false, the "chips" ware matter stuck to the windshield and there was no missing license plate light. They claimed that they topped up the fluids, even though I did not ask them too and I found coolant sprayed all over the engine 2 days later when I popped the hood to check the oil. consequently my radiator cracked badly and will have to be raplaced.

I took my car in for Signature service and told them I needed a brake light bulb replaced. When I picked up the vehicle I noticed there was no charge for the replacement bulb and questioned them. They said they could not find the light that needed fixing (it was in the rear window).

I pulled into an empty Jiffy Lube for their advertised $19.99 oil change on my 1988 Toyota van. There appeared to be approximately 4 employees and one of them promptly told me they did not have a filter for my vehicle. I drove to the Toyota dealership, purchased a filter for $6.41 and returned to the Jiffy Lube location. I asked them if they could now service my vehicle since I was providing the filter.

Son took Pontiac in for oil change. He told them to put in a quart of additive to clean the engine, he saw them do that. The oil he didn't see put in. He asks about the oil, they say they know their business and walk away. He drives off to the canyon for a drive. Hears a sound clanging and oil light comes on, before he pulls over, big cloud of black smoke comes from the car, and it stops. He calls me...his mom, and i drive up the canyon with freinds to get him. Trail of oil behind his car.

I had an oil change done on my 2002 Mitsubishi Lancer , which had less then 27,000 miles on it and which had not one single mechanical problem in its history. On my way to home, I heard something fall on the ground. The oil light came on. I pulled over and noticed that they forgot to tighten the nut after they drained all the old oil, but it was too late, and the engine stopped before I could turn the car off.

On February 21st I went to Jiffy Lube for my 3 month oil change. I have been going to this particular Jiffy Lube for some time now without any problems. I had the oil changed and left. On February 22 I went on vacation. When I arrived home on February 26 I proceeded to drive my car when I noticed "smoke" coming from beneath the hood.

I had a Signature oil change done on my 2004 Kia Sorento, which had less than 20,000 miles on it and which had not one single mechanical problem in its history. On Monday, Feb. 6, 2006, on my way to work (a distance of only 5 miles), the oil light came on. I pulled over, but it was too late, and the engine stopped before I could turn the car off. I had to be towed, and it turns out that the engine is ruined and must be replaced.

My name is Kit Lindsay and I am a professional transmission mechanic, the owner of Lindsay Transmission in Warrensburg Missouri since 1984. I had a good relationship with the local Jiffy Lube until last week. Now I am letting everyone know why they shouldn't patronize this establishment. I overhauled the transmission in a 1998 Caravan for a local Highway Patrolman. We cover all of our work with a 36 month/50,000 mile warranty and we let our customers know that they don't need to service their transmissions until 50,000 miles has elapsed.

1/05/06 2:33pm - oil change(jiffy lube says that my car holds 5 qt. of oil) Lexus says that an es300 1996 holds 6qt. 1/06/06 10:30am-left houston for McAllen tx. total milage 775 miles. 01/07/06 3:45pm-returned from trip and went straight to jiffy lube, i noticed just before i got home that the oil indicator light came on for a couple of seconds.

Took our 2001 Dodge Intrepid to Jiffy Lube for an oil change. Employees suggested a radiator flush. They completed the oil change and flush and 15 miles later down the road, it was overheating and burning oil. Once in our garage we found out the oil cap was missing, and spewing oil everywhere. Also it overheated due to not enough fluid in the radiator. We then took it too the local Jiffy Lube in Marion Ohio and found out the water was mixing w/the oil. Then engine then died as we pulled into their garage.

Two years ago, I had taken my 1986 Jeep Cherokee in for an oil change. Although there was about 300,000 miles on the chassis, the engine was newer, having only 63,687 miles on it since it had been installed. I change my oil every 3,000 miles religiously. I usually do it myself but it was snowing that day so I took it to Jiffy Lube instead. I had done this about four times during my ownership of this Jeep. After changing the oil and filter, the technician at Jiffy Lube recommended a pressure flush of the cooling system, which I agreed to.

My 2001 Camry was in the shop for an oil change on Sept. 06, 2005. Their shop order indicated date of service as Aug.31. After driving to the Jersey Shore on Wed., Sept. 07 and subsequent driving on Thurs. and Friday I noticed a strange texture to the rear pasenger mat. On checking further I found the floor flooded as was the case under the front pasenger mat. It took two days of mopping and shop vac. at home to suck up the water. On taking the car to my mechanic I learned that the air conditioner drain hose had been deliberately shoved up into the car body and that was the cause of the flood. It was fished down and the problem was eleminated. The mechanic asured me that this could have only been done deliberately as the hose was pushed well back from the opening.

I went in to take my 1990 Nissan Maxima for a routine oil change(signature)The person who checked me fluids and checked my fluids when he let the wipers down he did not let them down properly. and closed the hood and broke the motor and the wiperblade, causing the windsheild crushed. i took my cart to the dealership and the cost for repairs is $700 and i have not heard from the manager in 2 weeks. Avoiding calls and went to store and the employees were not willing to assist me. i can not use my wipers at all and it is a danger for me to drive when raining.

We went in to get an oil change for our neon. They changed our oil and were finished in approx six or seven minutes. There was no lube or anything done but an oil change. We were charged $35.50 for an oil change which is nothing but hwy robbery. There are places all around this store that changes oil, but we were running late for an appointment and we used jiffy because there was no one at all on their lot and we wanted to get in/out as fast as we could.

On 8/30/05 i went in for an oil change, i was advised that i needed to replace my serpentine belt, I agreed, they put one on, I was told when I left that it would make a squealing sound for a while. I left and drove home 200 miles away with the sound never going away, it just got worse,3 days later my car had no power so i took it to another shop where i was informed that the new belt jiffy lube put on was too big.

Charged $18.99 for an air filter on a Mazda pick-up truck when they said they would charge only $10.00. They said it was too late after the filter had been installed. I am a refugee from hurricane Katrina and feel that I was just cheated.

I stopped to have an oil change only. He asked if I wanted the signature service and I said again oil change only.Told him my regular place had been using synthetic oil because of the mileage. He then came to me with an air filter that was dirty and asked if I wanted to replace it. I told him yes. I assume the signature service which was31.99, consisted of washing windows and vacuum floors. Do not believe they did the floors because I was getting ready for a camping trip and had things in the van on the floor. I know they did not move it.

I went to Jiffy lube for an oil change on Saturday, August 20th. After leaving I went home which is next door to Jiffy Lube. Later that night I went out about five or ten miles after driving my car started knocking, jerking and smoking. I had someone to look at it after it cooled down. He checked the oil and there was none. He filled the car up with oil and told me it would get me home. On the way home it started smoking again. The next morning I went to check the water and couldnt get the top off because it was put on half way and was stuck.

On Aug 10 we took in our 95" Nissan pickup to get an oil change. On Aug 18 my husband was dropping off the kids at daycare when the truck started puttering (this truck has never given us any problems). Then it turned off, my husband then tried to restart it which it wouldn't. He contacted Jiffy Lube in Manteca where it had been serviced and spoke to the Manager, the manager then referred him to Doug Brown a district manager.

I work for a Jiffy Lube in NY, I was reading through some of the complaints you have posted, and not to be rude or anything, but some things just take a little a thought. For example, the broken windshield, the windshield was used, why should Jiffy Lube buy a new one, as long as it is fixed, and at minimum, holds the same value that the original was in, it should be considered even. The poor installation job, is not Jiffy Lubes fault, we do not install windows, talk to the person that does.

I had brought my 4x4 pickup truck in for Jiffy Lube's complete 4x4 service, including changing the fluid in the differential. Their employees had failed to properly torque the drain bolt on the differential and it had worked itself out of its hole. As a result, my differential locked up and wrecked itself, and destroyed my clutch in the process.