Maaco

I had to take the truck to another company to have the problem fixed on the advice of a Maaco worker. After receiving my truck back I had a problem with my door. They actually referred me to go somewhere else!!! Your one star rating of the company says everything! I would suggest people to take your car or truck to another company if you want it done correctly.

Took my 2006 Ford Freestar in for a paint job. There was no body damage, just a lot of stone chips. The job was done terribly, loads of overspray and paint runs. The emblems on the rear hatch were reversed. They re-painted it a month later and now there was more overspray and new paint runs. The rear emblems were missing and could not be found. The management had been fired and a new operator in charge. He has been less than helpful. Has ordered replacement emblems for the rear (he says). I’ve been waiting two months. Don't be suckered by the price, find a reputable shop.

We saved our money, we care for my 95 year old father in law, a war veteran... to bring an old classic truck from Iowa... as part of a nonprofit outreach for trauma survivors, and those grieving the loss of a child. The truck was a symbol of ten years of struggles, and Bill in Manchester, CT lied to me through his teeth after extensive conversations about our goal. I paid for a truck that is bond over rust, parts that were never installed, and they left a stucco racing stripe of dust on the roof where they did not paint it. It is going to cost possibly nine thousand dollars to strip the classic Chevy and repair the DAMAGE. He has an F BBB rating, and he is stringing me along... BILL is telling me ROB is the owner... no Rob... no phone call, no settlement. Beware. I am about to picket so BILL cannot ROB anyone else through his smiling yellow teeth!

They changed of price, from 350 to 500, the manager very unpolite, he insult me front to employees. Is this an American company? No respect to customer. If they said me, this cracker or wherever you call, 60 dollar, this 80 or wherever, I paid, I hope never have to go to other MAACO. Be careful. Thanks.

Maaco ruined my truck. They said I would not see any paint on my trim. Every single piece of trim is partially painted. My grill, lights, bed liner and many under truck components all painted. They got white paint on my leather interior as well. I have never experienced a shop so bad with so little remorse. Despite a 5 year warranty I will not bring my truck in despite the fact a year later pint is peeling off. Wish I could give these guys -100 stars.

Since August Josh was supposed to call to get a supplement. After calling and leaving various emails I found out from insurance he'd never called. Finally got everything sorted out or so I thought, took my vehicle in on a Monday morning. Come Friday I was told insurance still hadn't approved supplement, I went for my truck as they do not work weekends. Several of my sons belonging were missing, belongings that were in the glove box as well, they had no business in the glove box. We were not told to empty out vehicle as they claim and we didn't know they had thieves working for them. At least 10 dollars in change, my sons baseball bat, his iPhone charger and a baseball bat flashlight. Instead of questioning employees they stated it was our fault for leaving belongings in vehicle. And it wasn't even worked on so it shouldn't of been touched, never again.

Less than a year ago I had my 1998 Toyota Camry painted by Maaco. The paint on the bumper is has cracked with lines in it. My husband went on the 24th of September and spoke with Omar, who stated to bring the car back on Monday and they would take care of the problem, as it is still under the one year warranty. We dropped the car off on Sunday, Sept. 30, for Monday job completion. I just called to inquire about the status of the car today at 2:30 pm 10/01/2018, Irving states that my car is not under warranty and that the bumper requires body work and that they never touched my bumper, that they only did the rear passenger door. I asked him several times if he was confusing me with someone else, he stated no.

Brought my older truck to get a paint job. It was a flat black with 3 small rust holes. We were told they cannot warranty the paint due to the current paint and they don't strip down. They did state it would be car show quality. To my surprise, they would not only not warranty their paint but they won't warranty their workmanship.

Car was not ready on time. I was told I would get $50 back if the car wasn't ready after a week's time and it was not given. Brought car back because the driver door and back door were not lined up as promised. Never got my money back. I had to take my car to another place to get the door fixed right. MAACO made car worse. Air and rain coming through. Received attitude and they lied and tried to blame me for the car door. I don't even have the tools to remove the parts. So Maaco ripped me off $150 dollars. They had paint on the door handle and a few spots where it dripped. I paid over $3000 dollars. I don't see the two coats. Rip off. I know it was because I was a woman. Another woman had to bring back her car because it was not done correctly.

I brought my pick up in for some body work and a paint job. They told me it would take up to 10 days to finish. Also, I was told that I would be upgraded to the best paint job ($700 and change) because they were having a social promotion. Two weeks later I went by to find out what was taking so long. I was told that they needed until Friday to finish. Two days later (Wednesday) they called and said they were through. I went in to find that they had only painted the parts of the truck that were repaired and nothing else. I was told then that if I wanted a whole truck paint job that it would cost much more. I feel duped.

I took my 1990 Buick Reatta to Maaco in myrtle beach for midlevel paint job. When I picked my car up, paid the charge. Upon inspection I noticed that door jams were not painted, I was told that would be an additional $400.00. Door jams are not included in estimate, that seems weird because how do you give an estimate for whole car with door jams not included and why not tell the customer that up front. Once I arrived home I noticed that two spots on front, not hood but that little piece at the bottom (made of rubber or hard plastic) it looked like they had painted over a spider web or something... I immediately called and was told to bring the car back.

Went to Maaco in Laurel. They fix the problem but messed up my car, I took it right back. Mike went under my car because he knew what they had done and said they forgot to put it back. I only told him my car was making a noise and I thought it had a flat. He knew. Now they will not fix what they broke. Never go there!

When I took my van to Maaco to get an estimate on painting it, the salesman quoted me a good price after he walked around it. Then told me it will be ready in about a week. He called me a week later to tell me the van is ready but it's going to cost me an additional $160 to fix the broken rear windshield. I told him the windshield wasn't broken when I brought the van to the shop and added that I find it very strange that he’s calling me a week later after they finished painting it to tell me the windshield is broken. In other words, if the windshield was initially broken, it doesn’t take a week to notice it.

Long wait - Maaco has my car going 17 days and counting. I wish I would have read all the bad reviews Maaco has before I let them paint my car. My bad. Anyone reading these reviews 98% negative reviews red flags people.

3 years ago, I used the Maaco in Tucker GA. I gave them 5 stars in a Google review. Amazing job. This time, it wasn't good. They did 60% of the job. They didn't answer phone calls. I had to drive over there to talk to people, and it is far for me. When I wanted to get the final 40% of the job finished (after paying), I waited for 30 minutes after opening and I left. Don't work with them. Your time is valuable.

A few months ago I got into minor fender bender. With my insurance company I went to Maaco on Williamson road. They quoted me $1500 and that they could take care of the damage in 5-7 business days. I dropped my car off on a Monday after getting into an accident on a Friday. It took them a month to get my car back to me. When I got my car back there was dirt in the clear coat and multiple areas of shoddy workmanship. They also oversprayed into my engine bay. It was very badly done. I went back and spoke to the manager Robert ** and he informed me that this isn’t their way of doing things and they wouldn’t be in business for 8- 9 years if it was. After talking with him we concluded that he would give me back part of my deductible as compensation and would I not leave a bad review for them and would live with the overspray and the defects.

Painted out 83' El Camino - We went to the local store in Clackamas, Oregon. A) it was close. B) They quoted a decent price albeit more than we wanted to pay. But C) they said 5-8 days a complete job of "our" choice of paint color. We chose, a Metallic Marrone as was stock, and I had asked to do the door jambs and hood edges tailgate area. We paid extra for a stripe to replace a chrome that was not on the side edges in color of a light bronze.

I took my vehicle to Maaco for Change of Color, minor dent repair. My car was Silver. Chose a Smokey Grey for color change, had a finger size rust spot in which they painted over. Didn't smooth out charged extra. Other areas on the vehicle near driver's door just painted over not sanded/smoothed out. They didn't paint inside of doors. Told me after the fact they told me it was extra and I said no, totally untrue because I would have kept my Silver. Upon arrival to pick up car first I paid balance off left to return rental went back. Owner gave me keys stated car was in the back. He didn't bother to go with me for review of car. Saw my car and anxiety kicked in. My car was painted Green. Stayed in area about 15 mins in disgust. He never came to area.

I wanted my BMW to have a "New Look". I went through what I wanted. I was very specific. We walked around the vehicle, saw all the dings, scratches, and issues I wanted to be corrected. I was very specific. It's a 2001 BMW and I were spending the funds to make it new again. The car went in suppose to be 5-7 days ended up 23-24 days and they called for me to come pick it up. I was very sad when I saw the BMW, it had NOT been detailed, door dings and scratches were still there, and the car had not been washed for pick up.

I took my truck to Maaco for body work and a paint job. The manager went out to look at it to give me an estimate. We walked around the truck in which he asked me about which dents I wanted repaired. I pointed out each one, (none of the dents were big but they were noticeable). So after he wrote up the core of the work, we went back in the office area so he could give me the quote. I looked over the quote and agreed to the price and was told to bring it back the following week. The truck was dropped the next week and a week and a half later I was told I could pick it up.

Maaco CANNOT do collision repair. They do not have the auto technician training, or diagnostic equipment to do any collision repair. Mathew ** said he could repair my son’s car. The only repair was cosmetic. Maaco had the car 7 days with the dashboard engine light on. They did not tell my son nor make arrangements for qualified mechanics to run diagnostics on the car. Maaco took my son’s $2300, telling him the engine light would go out in a couple days. The car didn’t run for 24 hours, quit in traffic, and was towed to salvage. Mathew ** and Vinh ** use deception and lies of omission to hide the truth from the customer. Maaco hides behind a single line at the bottom of their estimates, “I understand Maaco will not be responsible for mechanical failure or for loss or damage to cars due to causes beyond their control.” Maaco has you sign this document before working on the car!

Company has not only damaged parts of the vehicle but has also had vehicle for now 2.5 weeks. Images have been taken of work/damages as well. On March 19, 2018 F-150 was dropped off to get a new paint job/repairs to be done due to an insurance claim. Was told the vehicle will be completed and ready for pick up on Friday March 23, 2018. During that time when we dropped vehicle off we asked about decals being put back on. They stated they could get the decals and let us know how much. After not receiving any information for two days we went into a panic and decided to find them our self (had to go to two different Ford dealerships) and delivered them on Thursday Morning at which the truck was outside with minor repairs done before it needed to be painted. Therefore, that already told me the vehicle would not be done the following day as it had not even been started to be painted.

We were blown away at the beautiful job they did. All employees were great. Jason was very helpful and just great at his job. We will recommend them to everyone. It's like a brand new car. Thank you Jason, thank you Maaco.

I went to Maaco paint, to get help with ordering a new bumper through them and then having their employees paint it for me. Paid for the bumper upfront and was told that they would have it finished by the end of the week or early the following week. (This was on a Tuesday). The following week, I had reached out to Maaco to see the updates for my part and they said it should be ready by Tuesday. This is now the second week it's been there. Turns out, when they said it would be ready it wasn't, there has been a lot of runaround with them.

On 10/27/16 I picked up my car. They replaced front bumper and front driver light. When I paid $1334.02 and picked up the car I noticed the light wasn’t fitting properly. Corner was sticking up. They pushed it down trying to make looking better so I picked up my car that way, but in time the light start coming out more being loose and not working anymore. I went back in Feb 2018 and spoke with Daniel ** and Luis **. They refuse to do anything! I have to fix it now with someone else!? This is a nightmare and just because I needed the car back then and because I picked it up like that they don’t care about customers anymore. Please help me in getting some money back or have it fix right by them. I was never told when I dropped the car that if they use aftermarket parts won’t be 100 percent fixed right?!! Light was new. That’s for sure. Note: I had done work somewhere else before and never happened this! Thanks.

Maaco 6850 Buford Hwy Suite A Doraville GA. 30340 - Would never, never go back. They did a horrendous job and refused to address my concerns of a sloppy and not finished job. They refused to honor a warranty. They were abusive and threatening. I have all documentation concerning their warranty but they lied and it does not mean anything.

Ranger p/u painting - Paint job was horrible amateur. Overspray on rubber, tires, and windshield. Paid extra to have decals removed for paint job, (375.00 extra). Yet they left portions still on a just painted over. Lost a hubcap, did replace it. But lost the screws for wind deflector and installed with just 2 screws instead of the require 4 and allowing it to band the hood. Had a nail in tire, next day flat. Nice people, but horrendous paint job. Surface was not prepared in areas and allowing bubbles, craters in paint finish. For a company whose main product is painting, they lack skills in pre-pairing, or doing the work paid for. After complaining, they said they would get back to me, 6 weeks later no follow up. Recommendation: Stay away, pay a little more and have a professional do the work.

I chose to go up to the bodywork Maaco (12250 SW 117th Ct, Miami, FL 33186), for the repair of my car, rather than in a private body because I thought that I was the most protected by the guarantee of a big company. On Friday I did see my car to Mr ** who told me that to repair the damage to the driver's door the cost was $400, to return to leave the car week start and that for the work it would have taken 2 days maximum. I returned on Tuesday to leave the car and I met Mr ** that once I was there and I decided to do the work with him I had changed the price of well $87 in more. This was only a first signal that something was wrong with this person who showed little seriousness. After a verbal complaint, having no alternative for the time available decided to leave the car in for repair.

I was treated very unfairly and discriminated on I went out to meet the adjuster at Maaco Fresno. Arrive at 1 PM met by a worker which I was telling him my car paint doesn't match. Also I have additional 396 extra miles on my car. I was discriminated on and the police was called on me due to voicing my opinion about a paint job they did on my bumper which was Mitch Mack. Once the officer came up he agree with me. I also waited on adjuster her name is Racquel from Viking insurance. She also agree with me. She went into the office got the manager and the paint manager and they both agreed that it was off. All I wanted was a refund to have somebody do my car the correct way.

I Had car painted at Maaco 3641 Bonny Road, VA Beach, VA 23452 (Center M1533). Painted on 4/17/2015 at a cost of $2,500.00. When I had it painted I said I wanted their best job and I was assured that the $2,500.00 was top of the line. I was given warranty papers that state that the base coat/clear coat is warrantied for full coverage for 36 months. The paint on the front bumper cover has started to bubble and crack and the rear bumper cover has paint cracking and peeling. The person who checked the car said that the front bumper was damaged by something (maybe a collision), he also said the real damage was from a collision of some kind. Other than the paint peeling there is no evidence of a collision, he assured me that because he had been doing this type of work for a long period of time he knew it was a collision by the way the paint was peeling, I asked him to show me evidence of a collision which he could not, no dents, dings, or scratches!