Maaco Reviews

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3.1(342)

About Maaco

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Maaco offers automotive paint and collision repair services. The company addresses cosmetic damage, paint jobs and minor repairs. Founded in 1972, Maaco combines professional-grade materials with quick processes to restore and improve vehicle appearance.

Pros
  • Affordable pricing options
  • Quick turnaround times
Cons
  • Poor communication from staff
  • Inconsistent service quality

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Maaco Reviews

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    Page 1 Reviews 0 - 7
    Staff

    Reviewed April 22, 2026

    Maaco at 2465 Decker Blvd in Columbia SC 29206 have a Team of Professionals who know their jobs. My GMC Terrain SLE was chipping paint on the top and hood and needed a paint job, contacting Maaco, speaking with Rome in Management, took the car to the business. Rome looked it over and discussed what would be done, adding a headlights restoration to get the GMC back to a better state. Maaco helped with transportation using UBER to get back home and when the car was ready today, Maaco sent another UBER to help me there for pickup. The GMC looks great! The team are some of the best. I will continue to use Maaco and recommend this business for vehicle needs, like a great paint job! Thank you, Maaco team, I do appreciate a job well done, Elizabeth.

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    Staff

    Reviewed April 16, 2026

    MAACO of Clarksville TN, provided excellent service in a very timely manner. The staff, especially Rhonda **, was very professional, courteous and knowledgeable. She was extremely helpful.

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      Staff

      Reviewed Feb. 14, 2026

      Thank you to Ivan at Maaco on 67 & Western in Chicago. You & the team was very helpful & nice. I will be back to do more business with you all. Thank you again.

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      Reviewed March 19, 2026

      The quality was horrible. My black wheels are coated in so much white paint. There is overspray on all my window trim.. There are tremendous amounts of runs. Not to mention it took twice as long as they said it would. The job they did was below bottom grade and horrible.

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      PriceMaintenanceStaffRates

      Reviewed March 11, 2026

      The paint did not hold up. After 2 to 3 years, I saw places in the topcoat coming off. It's now the hood, and the top is in awful shape. Took the car back so that the people should have sanded it down. They did not work with me at all and said they could not help. They did off to redo it at the regular price.

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      Customer ServicePunctuality & Speed

      Reviewed Feb. 5, 2026

      I went to the location in Burton MI in 2022 to have my 79 Lincoln Mark V Collectors Series painted. They painted it the color of the MI state Trooper blue. I told them that was the wrong blue. Instead of stripping it they just painted over the wrong color with the correct color. Fast forward to 2024 the paint is chipping and I went to call the Burton location. Tyler said he couldn’t find any record of my job. I went to another Maaco and they called corporate and they informed them they couldn’t honor the warranty without the invoice. I called back to Burton MI and spoke with Tyler and he remembers the work but my invoice has magically disappeared. Now I have a Lincoln with chips in the paint and Maaco won’t fixed this botched up paint job that the drunk paint guy did on my car.

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      Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaff

      Reviewed Jan. 22, 2026

      I recently got an estimate to repair flaking clear coat on a bumper, at the same time I booked a repair date and was advised it would take a day to repair respray. But to get to the shop as early as possible. I arrived at 07:45 before the employees arrived. After signing the authorization to do the job, I asked about completion, was told they needed an extra day, no problem, got a ride to pick up the rental car for 2 days.

      Today, two days later I called late afternoon to check on progress. Just a minute. Employee came back and stated they’re just about to bring car into the shop. WTF? I asked has the job even started yet, 2 days and told no. Lots of piss poor excuses, not my concern. Hurriedly I returned the rental, 2 days for nought, asked Maaco, MYRTLE BEACH if they would pay for the rental advised NO! I picked up my car this afternoon and will never go back to Maaco, MYRTLE BEACH.

      Any company that can’t keep to a schedule or at least advise clients they’re behind and could I come another day, isn’t worth doing business with. CONSUMERS BEWARE, they’re a very disorganized franchise. Don’t know what their finished work is like, don’t care anymore. All I know is I’m out of pocket 2 days for a rental car. Maybe I should consider myself lucky!

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      Staff

      Reviewed Jan. 14, 2026

      A few weeks ago I went to the Maaco in West Melbourne, Florida to discuss how I wanted my 2006 Chevy Silverado completely repainted and get an estimate. Last Monday Jan 6, 2026 I dropped it off and it was ready today Jan 13. I did a full inspection and I am VERY pleased with all the work which exceeded my expectations. A shout out to the staff and to "Angle the painter" for doing a great Job. The truck looks like it is new and fresh.

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      Customer ServiceCoverageTech

      Reviewed Jan. 10, 2026

      Store #M0669 2207 Smith Avenue Chesapeake Virginia Original owner with only 69,000 miles. Never been in a accident. 2005 Dodge Ram 2500. Clear was gone and cab roof was showing signs of rust, Needed all over repaint. PROS: were only stripping hood and roof to bare metal but they ended up stripping whole truck to bare metal. They also polished out oxidation on headlamps and painted wiper arms. CONS: Missing hardware on grill, bumper covers, door panels and pieces of trim missing. They were not to reinstall emblems but the one they reinstalled fell off. Returned and they installed some missing hardware but still have not received missing trim caps. Scratched glass and stainless exhaust. Last pictures sent to them of the scratched glass and exhaust tip but got no reply. Removed rocker panel trim removed and did not reinstall. I originally said to paint them in place. They said they threw them away.

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      PriceStaffRates

      Reviewed Nov. 26, 2025

      Great staff. Always friendly and knowledgeable. Great job for very reasonable price. Different levels of paint, from more economical to high quality paint. We have went to the Stockbridge GA location several times and we highly recommend them to family, friends and anyone else looking for paint jobs. This location also does collision. They have 2 of our cars involved in wrecks. Couldn't even tell it was wrecked. Love this location.

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      Maaco Company Information

      Company Name:
      Maaco
      Website:
      www.maaco.com