Maaco Reviews

My car was involved in a hit and run. Took it to local body shops. Estimates were outrageous. They told me I had to get all new parts. Took it to Maaco the estimate was half of the other body shops. They found used parts that were in perfect condition. When I picked my car up, I couldn't believe it. Everything was perfect. Paint matches perfectly. I highly recommend Maaco.

I don’t know how they stay in business. Don’t care about their customers. I complain and they just put it off on the primer I used. But I use a top-of-the-line primer. They said that’s why my paint job was dull, with very little shine. But I’ve realized they didn’t use a sealer. Not happy, and they offer no help. Don’t take your auto there.

I took my 1995 Mustang to Hickory location. I wanted it painted and some vinyl removed. Well now I have bubbles and you can see where they missed places and runs. They did a horrible job and won't fix issues and warranty their paint jobs.

Time took longer than I was told, so I ended up paying extra days for a rental car. After returning back home 50 miles away, I found several nuts, bolts and seals that were not put back in place. It cost me another $318 to have another body shop replace. I had no intention of driving back another 100 miles round trip, nor did I trust them any longer. Would never recommend them. They would not honor their warranty unless I brought it back to them. No way!!

Complete poor customer service. I had a whole car painted for over 3K - only months later the paint started peeling off. That location has since closed and now for the last three months I cannot get ahold of anyone to confirm if MAACO will back their franchised locations or AM I SOL due to crappy locations.

Alicia and her coworkers, went beyond on customer service to make me happy! Very nice people. The staff really work with my budget. Thanks for giving my 20 year car a makeover!

Maaco at 2465 Decker Blvd in Columbia SC 29206 have a Team of Professionals who know their jobs. My GMC Terrain SLE was chipping paint on the top and hood and needed a paint job, contacting Maaco, speaking with Rome in Management, took the car to the business. Rome looked it over and discussed what would be done, adding a headlights restoration to get the GMC back to a better state. Maaco helped with transportation using UBER to get back home and when the car was ready today, Maaco sent another UBER to help me there for pickup. The GMC looks great! The team are some of the best. I will continue to use Maaco and recommend this business for vehicle needs, like a great paint job! Thank you, Maaco team, I do appreciate a job well done, Elizabeth.

MAACO of Clarksville TN, provided excellent service in a very timely manner. The staff, especially Rhonda **, was very professional, courteous and knowledgeable. She was extremely helpful.

The quality was horrible. My black wheels are coated in so much white paint. There is overspray on all my window trim.. There are tremendous amounts of runs. Not to mention it took twice as long as they said it would. The job they did was below bottom grade and horrible.

The paint did not hold up. After 2 to 3 years, I saw places in the topcoat coming off. It's now the hood, and the top is in awful shape. Took the car back so that the people should have sanded it down. They did not work with me at all and said they could not help. They did off to redo it at the regular price.

Thank you to Ivan at Maaco on 67 & Western in Chicago. You & the team was very helpful & nice. I will be back to do more business with you all. Thank you again.

I went to the location in Burton MI in 2022 to have my 79 Lincoln Mark V Collectors Series painted. They painted it the color of the MI state Trooper blue. I told them that was the wrong blue. Instead of stripping it they just painted over the wrong color with the correct color. Fast forward to 2024 the paint is chipping and I went to call the Burton location. Tyler said he couldn’t find any record of my job. I went to another Maaco and they called corporate and they informed them they couldn’t honor the warranty without the invoice. I called back to Burton MI and spoke with Tyler and he remembers the work but my invoice has magically disappeared. Now I have a Lincoln with chips in the paint and Maaco won’t fixed this botched up paint job that the drunk paint guy did on my car.

I recently got an estimate to repair flaking clear coat on a bumper, at the same time I booked a repair date and was advised it would take a day to repair respray. But to get to the shop as early as possible. I arrived at 07:45 before the employees arrived. After signing the authorization to do the job, I asked about completion, was told they needed an extra day, no problem, got a ride to pick up the rental car for 2 days.

A few weeks ago I went to the Maaco in West Melbourne, Florida to discuss how I wanted my 2006 Chevy Silverado completely repainted and get an estimate. Last Monday Jan 6, 2026 I dropped it off and it was ready today Jan 13. I did a full inspection and I am VERY pleased with all the work which exceeded my expectations. A shout out to the staff and to "Angle the painter" for doing a great Job. The truck looks like it is new and fresh.

Store #M0669 2207 Smith Avenue Chesapeake Virginia Original owner with only 69,000 miles. Never been in a accident. 2005 Dodge Ram 2500. Clear was gone and cab roof was showing signs of rust, Needed all over repaint. PROS: were only stripping hood and roof to bare metal but they ended up stripping whole truck to bare metal. They also polished out oxidation on headlamps and painted wiper arms. CONS: Missing hardware on grill, bumper covers, door panels and pieces of trim missing. They were not to reinstall emblems but the one they reinstalled fell off. Returned and they installed some missing hardware but still have not received missing trim caps. Scratched glass and stainless exhaust. Last pictures sent to them of the scratched glass and exhaust tip but got no reply. Removed rocker panel trim removed and did not reinstall. I originally said to paint them in place. They said they threw them away.

Great staff. Always friendly and knowledgeable. Great job for very reasonable price. Different levels of paint, from more economical to high quality paint. We have went to the Stockbridge GA location several times and we highly recommend them to family, friends and anyone else looking for paint jobs. This location also does collision. They have 2 of our cars involved in wrecks. Couldn't even tell it was wrecked. Love this location.

Maaco at Hull Street did a great fabulous job on my 2012 Honda crv. Thanks to the great staff. The manager Hanson is cool. Everyone loves the paint job. They match the color almost perfect. I am so pleased.

Ok, let me first say that I try not to write bad reviews but in this case I have no choice. I should have obeyed the alarm in my head when I asked John why my price was more than the $899-$1399 quote I received online and he said that was for paint only but that was not what my quote stated, mind you there was no damage to my vehicle, I only wanted to change the color. I still decided to go ahead with the paint job and was supposed to pick up my vehicle in a week but that didn't happen because they kept it until the following week. So finally, I go to pick up my vehicle, and it was covered from top to bottom with paint dust, which I point out to Pete but he acted as if it wasn't a big deal.

I went in to have my vehicle painted full of enthusiasm. I left with a subpar paint job that I now have to paint myself. I took my vehicle in with 90% of the prep work done. I was told that the vehicle would be sanded and primed bare minimum. There was shrinkage everywhere. I took the truck back twice to have the roof and pillar redone. I got it home and the same areas were shinking and fisheyed. I took it back to show Jesus and he said he'll do it again, but he refused to do any further work for. I've always been warned not to take anything to Maaco. I am a retired firefighter 🚒 and anytime I have told someone I will take care of them, I do. This review is to warn you what I have to take as a lesson. Shame on you maaco!!! My next course of action will be small claims😔

I took my car in for services on 10/08/25. After picking it up on 10/10/25, I noticed my passenger, rear view mirror was wobbling. I literally pulled off onto the side of the road to inspect it. What I saw was a damaged/broken mount that attaches the mirror to the car. Because I picked the car up at 4:55 (and they close at 5:00), I immediately called Sat morning; got a voicemail and left a msg.

Having recently taken my 2019 Lexus in for a quote from a competitor I decided that the company in question was out of line in the time necessary to complete the work and additionally wanted to do unnecessary part replacement when painting was all that was required. Maaco gave me a rapid quote and were overall pleasant to deal with. They were efficient completing the work on time and in my opinion gave me value for money.

End of July '25 got my used Toyota repainted to a lighter blue. I paid $4,800 (or so) for the Deluxe package with a 5-year bumper-to-bumper guarantee. Took them bit over 4 weeks, and had to pay for rental car that cost another $650 or so. Went to 3984 Tyrone Blvd N, St. Petersburg, FL 33709. VERY pleased with workmanship. Even when I later brought car into Toyota for servicing, ALL the Techs said 'wow, this is a GOOD job and Great color!!' Maaco manager ** was very attentive. My only critique, when they answer the phone would be nice if they say something like: "Hello, I'm 'X' who may I help you?" ... They currently say 'this is Maaco' which is cold, impersonal. Now I hope the paint really does last for the 5-year warranty, given the sun/salt here in FL.

I would highly recommend great service and the man at the front desk was very helpful. I'm going back for sure. I would love to bring my next car in for another paint job in the near future. They are great with older vehicles making them look like they did brand new.

I took my 2018 Lexus ES 350 to Maaco Paint in Martinez, Ga. for a quote on having the bottom nose below the front grill. Paint match was a shade lighter than the dark gray but I could live with the color difference. I understand color matching can be tricky. But during the process they took the nose piece off the front of the car to paint and disconnected all of the front sensors. I was never told or advised that I would have to take the car to my local Lexus dealer to have sensors re-calibrated to the tune of $620!!!

Wow customer service still exist! I had my single cab 2002 Dodge Ram 1500 ST Truck painted back in 2017. It had a 5 year warranty. The clear coat totally came off the roof and started downward on both passenger and driver side doors. I went back to Macco in July 2025 and spoke with the general manager Robbie. He listened to me and my concerns diligently. After our discussion he made me an offer for repaint at a special price. Talking to Robbie was like talking to my Doctor. When I got my Truck back it looked brand new! Kudos to the team at Macco. I am very happy and will never take a vehicle anywhere else. Thank you guys. Robert J. **

I HAD MY 2000 Corvette left fender and Targa roof painted last year. The car looked good when stored but when uncovered this summer I notice a crack in the filler and paint on the Targa roof. Went back to shop only to find it closed. Tried to contact head office for a warranty repair and they are not responding. Went to another local Maaco and they agreed it should be warranty but can not be done without head office work order. The shop want another $817 to repair again. They do not stand behind the work and materials used.

I was very pleased with the paint job they did on my grandson's car. They are very incredible and professional! Made sure we were pleased before we left. I've already been recommending them to others. GREAT JOB!!

I scraped my car with a pillar in parking garage. I went to Maaco for estimate for repair. The lady at Maaco looked at the damage and went back to the shop and picked up a rag and paint thinner. She removed all the paint and charged me $0. This is a second time I have dealt with maaco this year. And my experience has always been positive.

I took my car to Maaco at 801 South Fulton Ave Mt Vernon NY And ** was Amazing. He was informative and very helpful and the price was great. I would recommend them and go back there for sure so I can honestly say like the commercial says - Want paint and scratches done right? You Better Get Maaco!!!!

Took my car to Maaco in Spartanburg SC. Did a bad paint job and didn't fix things I paid for. Took it back did a worse job and still didn't fix the dents but put more dents in my door. Called main office and was told I had to take it back to the same place that had already messed up twice and I had moved 4 hours away. Took it back and they did a horrible job. Big runs on the hood more dents in the door and still didn't fix the bumper. Courtney from the main office hasn't returned my calls. Just want my car fixed by someone other than the people that keep making a mess. Please fix my car.

None payment of paid service!!!! It's been three months, NO REFUND!!!! I have been waiting on the Manager Ruben to refund my money for a Job they accepted in April 25. I have been patiently waiting on him, but no response about my refund.

3.5 months ago, after receiving a repair estimate, I dropped my car off at the Tulsa OK Maaco on S. Peoria. I was told it "never takes more than 3 weeks" to repair a car. I was asked to provide a downpayment and approx a week later, asked to pay upfront for a frame straightening - I promptly paid both. Weeks went by without an update except to say they had not been able to find a replacement bumper for a good price... no further communication despite my calling and emailing the shop. Then they suggested I go with an aftermarket "performance" bumper to save me money instead of an OEM bumper for my 2006 BMW 330ci. I didn't think that would look nice, so my son walked into the shop unannounced and spoke to a co-owner and asked for 2 estimates - it was agreed Maaco would provide 2 estimates - 1 for aftermarket bumper; 1 for EOM.

In 2022 I took my 1994 Toyota Camry to the Maaco Bodyshop in Chester Va for one of their premier paint specials and fix a small dent on the passenger side rear. An individual by the name of Frank said the car would be ready in a week. It took 3 weeks but I finally picked up my car. After looking at the car I returned it initially because there was dirt under the paint in multiple areas. I later returned the car again because the paint started cracking. Frank who called himself the owner, didn't want to fix the cracks in the paint. During our discussion he attempted to bate me into a discussion by using profanity. During the next few months not only was the paint cracking but the clear coat started peeling in multiple locations. I wrote several letters to the paint shop and to the corporate Headquarters through Legal Shield but neither responded.

I cannot express enough. What a wonderful experience I had at the Euless location. Jennifer and Steve go above and beyond with their customer service. If I could give them a 10 star I would. I highly recommend the Euless location. The paint job they did on my vintage Thunderbird was amazing. I am so very pleased and I would recommend them to anyone with any car.

Highly recommend, always ready to help with whatever it is you need. Will work with your schedule. Customer service, Kenny, was very helpful with looking at the issue, explaining what needed to be done, getting you in and out in a timely manner.

Jeff ** very nice guy and a noble, Straight to the point type of person. They went over and above what was expected. Highly recommend them!! I thanks to everyone for the great job. Thanks again. Cary

Really bad experience! Went into Maaco for a mere estimate. The estimate for work that was not even performed and not through insurance made its way to Carfax, which flagged the car as having damage on the date of the estimate! My Carfax report w/o any accidents/problems from my several years of owning the car was ruined by that estimate. Car was devalued in an instant! The little work I had done by Maaco included a part that was painted. Paint didn't even remotely match. What a mess! Will avoid at all costs!

MAACO (El Mirage) took possession of my truck in mid December. In January they called and said that it was done. Upon inspection, I refused to take it or pay until they fixed it. The first thing I noticed was gray primer on the frame that I had just painted black before dropping off. I had asked them to specifically mask off so they didn’t paint the frame. I was told that they mask everything. They pressure washed it and most of it came off. There were countless hairs and sand like sediment in the paint on the roof and both passenger doors, that felt sharp as you ran your hand across it. I was told that their standard was 7 imperfections per panel. There were more than that, and they agreed to repaint the roof, door and fix the rocker panel where there was no paint.

Amazing service - from the front desk to the paint job itself! We want to start by thanking Abigail in the front office for her professionalism and kindness. Also, the team who worked on our car. Your effort is greatly appreciated! We highly recommend MAACO!

I don’t know where to start. I gave them my BMW and it was the biggest mistake of my life. I will post my pics instead. I rather show you then tell you. The car wasn’t painted completely and the BMW emblem was broken off. I had to pay $250 for interior detailing.