2.9/5 (636 reviews)
Find an Auto Service and Repair partner

Take an Extended Auto Warranty Quiz

Get matched with an Authorized Partner

Find my match

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating2.9 out of 5
See all 636 reviews

About Maaco

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Take an Extended Auto Warranty Quiz

Get matched with an Authorized Partner

Find my match

Maaco Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Maaco?
  • 4,242,460 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 5
Verified Reviewer
Original review: March 16, 2023

I brought my 2011 Nissan Maxima in to Maaco. They gave me an estimate on what it would cost to repair and paint my vehicle. After they received the parts for my car they started the work. They called when the work was completed and I'm happy with the results. I recommend anyone who has a problem with their car needing paint and or bodywork to come see them in Lancaster, Texas. Ask for Anthony...

Be the first one to find this review helpful
Verified Reviewer
Original review: Dec. 15, 2022

In the last five years, I've had numerous dents, scratches, and markings on my car. There is no doubt that they are one of the most reputable paint companies in New Jersey. Every single member of staff, beginning with owner/operator Farhana, was fantastic. As a first-time customer, I wasn't expecting such a high level of professionalism and a quick but flawless painting job. My car was repaired within five days of bringing it in on Saturday. After the paint job, there are no imperfections on my car, it looks brand new.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Auto Service and Repair delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer
    Original review: Dec. 2, 2022

    I have a great experience with Maaco while my car was painting. The color paint looks great, also was a fast services very friendly customer service. Good work Maaco. I had have painted 3 vehicle with them and all looks good.

    2 people found this review helpful
    Verified Reviewer
    Original review: Nov. 20, 2022

    I had put off getting estimate / engaging to have car repainted in expecting high pressure 'buy up' options. WOW, I was surprised with not only no pressure but just letting me study options via large screen monitor with flip pages showing pricing and differences. Personnel was available for Q/A only at my instigation. My contact, Chris **, explanations were clear and precise. The personnel was friendly, willing to engage and very knowledgeable offering lots of alternatives. The follow-up communications during the job was outstanding with a number of Q/A via email. Finally, job finished ahead of schedule and we love our 'new' car appearance. I would recommend THIS particular location without hesitation. MAACO #M2849, 2520 W. Northwest Hwy, Dallas, TX 469-857-5794.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: June 18, 2022

    After 30 years of using my 1993 Mercedes 300D, it looked pathetic. The paint, damaged by the sun and time, was peeling and discolored. I visited numerous paint shops, but the proposed prices could have ruined my retirement budget. Finally I found Maaco in N.Chelmsford, MA. The boss, Richard Russo. A charming, athletic, extraordinary expert, he captivated me with his culture and professionalism. He offered a price that was acceptable. When I told my family and friends about it, they agreed. "Cheap price means cheap quality."

    What was my surprise when after a week (well, three days more) I picked up a shiny, meticulously pampered car! I have seen restored classic cars many times, but never so beautifully! All the losses due to (fortunately) slight corrosion just disappeared. It's been a long time since I was so satisfied. Thank you Richie. You are the best on the East Coast! As a farewell, I sang a song to Richard, which my father learned from Gen. Patton's soldiers during the Second World War. Open the door, Richard. Open the door and let me in. Open the door, Richard. Richard, why don't you open that door.

    9 people found this review helpful
    Verified Reviewer
    Original review: May 23, 2023

    Do yourself a favor and pick a mom and pops local business near you. Don't go here. They request you drop your car off weeks before they actually start working on it. So you're without your car having to use Uber's and Pay out of your pocket even more money for a service that they could have You drop off a day before they start. Instead, they inconvenience you even more by holding your car for a week and a half before they'll actually start the work. They've had my car for 2 weeks now and when we called they said they just started sanding it. So why was my car there for 2 weeks just sitting there when I could have been using it? There's no reason to have a car for 2 weeks before working on it. Maybe they need a new manager at our location that can manage time better, but I'll never go back again. Ever.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Jan. 14, 2023

    Excellent service and body work. Pleasant personality and very accommodating. Very good pricing and fairness the body shop is not too far away to get to. Good location. Workers are very friendly and courteous.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Jan. 8, 2023

    I hired this location on 550 N Main St. Manchester, CT, To install a front lip spoiler on my car. They broke it, and in the beginning, they said they would pay for it, but three days later, they changed theirs. Mind they refused to pay for the part. They claim they can not get a hold of the owner to authorize the payments. Are saying the owner is from India. I am not sure if the owner is out of the country or what. They do not use phones at Macro 550 North Central St. Previously they painted my father's car, and they painted over the rear camera. My father had to purchase a new cam and hire a mechanic to change it the negligence in this particular Maaco is extreme and I think the state should look into it.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Jan. 6, 2023

    Just picked up my truck after having work done and painted. Kelly did great bodywork and painting. Ginni was spot on with the estimate. Would definitely recommend Marco on 65th St in Little Rock.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Nov. 11, 2022

    Since 2017, I have requested support from Maaco, only to be summarily ignored. Maaco left tree branch impressions on the exterior of my vehicle, low quality paint job, and charged additional costs for excessive chip repair only to not perform the specified repairs. Specifically, since 12 JUL 2017 I have voiced the following concerns about the service received on 13 JUN 2017 for Maaco painting the exterior of a 2005 Mazda 6:

    1. The license plate light housing was not glued or welded as agreed.
    2. Various impressions, including tree branches, were left behind in the paint that were not present before painting.
    3. Side skirt on driver side still vibrates against rocker panel indentation.
    4. Noticable overspray on all four wheels, but not on on tires.

    5. Charged for excessive chip repair on hood, but all chip indentations marked on hood still remain.

    I visited the Maaco location that performed service to speak with Allan **, and contacted Maaco Customer Service for support, but was disregarded.

    3 people found this review helpful
    Loading more reviews...

    Maaco Company Information

    Company Name: