National Tire & Battery Reviews

Chank and his crew have done it again! They provided me with the most professional and quick service I've experienced in a long time. I was thrilled to see Chank back at the shop! Just before Thanksgiving, my daughter-in-law and I were out shopping when I realized my rear tire was flat. After adding some air, I managed to get to NTB. Nya, the assistant manager, quickly assessed my tire and informed me that I had not one, but TWO nails in it, making it unrepairable. Chank and his team went above and beyond by ordering a new tire, changing my oil, and inspecting my car—all before we left for the Thanksgiving holiday. I would 1000% recommend the crew at NTB on 5890 Brook Road for their exceptional service and commitment to their customers. Thank you, Chank and team!

My Truck, a 2011 Dodge RAM, displayed a "SERV4WD" light for several weeks. It has been doing this off and on for several months. So I took it to NTB and Chino the manager hooked up his Analyzer. After reading its results and doing some searches, he had me pull the truck into the garage and they inflated the tires to 36 lbs. The light cleared. So after taking 30+ minutes of his and a mechanics time, there was "no charge". There was no recommendation to change the transmission fluid or replace a filter or $$$ charge. It was a free courteous service! This is the 2nd Great Experience I've had with this business and this person. I believe you can trust this business and NOT get ripped off.

NTB, aka Mavis, as of Apr. '24, has continued to give quality service that is above and beyond the standard for the industry. I buy the tires, rotation and balance plan and the max. Allowable Alignment package for the family Van (Honda Odyssey). I have dealt with Marion at TCB Store 7385 from AUG '22, And most recently at Mavis Store 4563 SEP '24. TECHS come and go but two that come to my attention are "Lurch" who addressed tire pressure AND found a nail without being told to do so, during routine tire rotation. And Malachi who discovered loose wheel bearing noise...and a stripped stud and lug...during routine wheel alignment. All three are to be commended for their attention to detail, to their concern for my family's safety and for just plain good old fashion fair business practices.

Friday night I was packing my Chevrolet Colorado with my Grandson’s belonging to take him from Ocean Springs, MS, to New Orleans the next day for start of sophomore year of college, about 200 miles round trip. Checking tires and air pressures I found a metal screw in one. I put soapy water on it, and sure enough it was leaking. I didn’t want the safety risk of driving to New Orleans and back with a punctured tire. Now, try to find a tire service open on Saturday morning! NTB on Bienville Blvd was my second stop. They were very busy, but a gentleman named Frank listened to my dilemma and worked me in. They repaired the tire and checked the others for damage and pressures in timely fashion for me to safely make the travel commitment on time and without worry. I found them helpful, polite, professional, and efficient. Thank you, Mr. Frank. I’ll be back.

The manager/supervisor for the Battleground store in Greensboro, NC, provided excellent customer service. He greeted me outside, asking what he could do to help. When I explained that I was early for my appointment, he invited me inside and immediately took my information for a tire pressure check. At check-out, I mentioned that I had bought a warranty for the tires at the time I purchased them from an NTB in Concord, NC, in case the tire repair just completed was covered.

They were friendly fast easy to work with and great salesman. Would definitely use them again. We needed our tire repaired they did it in about 20 min. I would recommend to family and friends. Prices were reasonable.

Had a tire that was losing air overnight. Stopped at NTB 4563 Newport News to have it looked at. Marion and Walter took care of me right away, fixed my tire, and got me to work on time. Appreciate them both and the new guy.

Nov 30, 2024 - 5809 Nolensville Pike, Nashville, TN. Went in to see if leaking tire could be repaired - took me in right away, found the problem (roofing nail) - repaired the tire and sent me on my way - all in 30mins. Great experience.

I have brought my cars to the NTB Mt. Juliet location multiple times this week for various services such as Tires, Oil Change, Alignment, Brakes! Dylan, Caleb and staff are always top notch and professional and treat us with respect every time we come in! They do a great job and are very knowledgeable and professional!! I will continue to bring my business to them! Please check them out!

I declined their services because I felt they were taking advantage of me (overcharging and adding issues). They took forever to give back my vehicle after declining, changed setting on my vehicle, and received stating I missed my appointment and need to reschedule.