JeepConsumerAffairs Unaccredited Brand
I leased a 2017 Jeep Renegade. Since August 2017 this vehicle has failed to start every time and has been in and out of the shop for more than 40 cumulative days. I am very disappointed in the vehicle and at this point accepted the fact that the vehicle is unreliable. The vehicle has had numerous parts replaced by the dealer (eg. harness, fuel injectors, brake switch, etc). I want other people to know what experience I have had as this has not been a fun ride.
I have a 2011 Jeep Liberty Limited. I change oil and everything as required. I noticed it having a little tick in 2015 and took it dealership but it wouldn’t do it on the test drive. Then again in 2016 and they said it was AC kicking in. Well it was a sign of a major problem. It wanted stalled out on me after an hour and in cold weather and then at 140k miles and cold weather engine would not go over 30 mph. Had coil and sensors and plugs change out still didn’t want to get good mileage of take off. Then it started smoking and it was a gasket at 150500 miles. As good as I am with this engine it cost $4000 to put new gasket and catalytic converter on it. Never buy a Jeep again! The engine still wants to die on me but too upside down to trade it in now.
I have a 2009 Jeep Liberty, 2 weeks after I drove it off the lot I noticed that the heater was not working. Took it in and the heater core had blown. Since I had this Jeep it has blown 4 times!!! The dealership (Suncoast located in Florida) and manufacturer will not help with the repairs. How can the same thing malfunction 4 times? How could they not help with the repairs of a part that has malfunctioned 4 times? I was sold a lemon! And will never purchase another Jeep again.
I bought a Jeep in October (2017), not from this location but this is where I brought my car in for repairs. FIRST I NEED TO SAY WARRANTY ISN'T COVERING A WARRANTABLE FIX - let me tell you a bit first... I was leaving for work last Saturday, 3/3/18, and my CV axle/ball joint malfunctioned. I bought my 2015 Jeep Renegade from Centennial location called Prestige Jeep... location (where I will leave a review next) and it was pre-owned. I don't know if this malfunction is due to the vehicle's prior use (clean Carfax though) or due to a bad joint. There were plenty of other Jeep recalls on front drive axles since 2015. Anyhow, I have drive to and from all of my patients' homes, (full-time nurse) and to and from UNLV (full-time student at 18 units!!!!!) and twice to the grocery store and gas each month.
That's where I have drive. This is a 2015 Renegade with 14,675 miles on it and the axle/ball joint is malfunctioning and the vehicle is undrivable. I bought extended warranty but don't waste your time and money doing that because not even the Jeep original warranty (5 years/60k miles) won't cover it. Lol and they had the NERVE at the SAHARA location to call me while my vehicle is sitting in their lot unfixed and ask me if I'm interested in purchasing another Jeep LOL!!! UM ** NO. I'M NOT BUYING ANOTHER JEEP OR ANYTHING UNDER THE UMBRELLA OF JEEP/CHRYSLER.
My 2014 Jeep Cherokee Lattitude has less than 36000 miles (December 2016) when I was told that the tires were worn and needed to be replaced. In August of 2017 the battery died and I was told I needed a new one, still not 36000 miles. From the beginning summer of 2015 a horrific Odor came anytime the air conditioner came on (and still does but not as bad). I am told that it is a defect in the air conditioner that collects water that goes bad or creates a mold. WHAT??? Now the upholstery on both front seats are tearing at the seams and the volume of padding in the upholstery is decreasing greatly. NOW just at 36000 miles!!! Don't you think that a car should last more than 2 to 3 years?
- 1,048,294 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
Purchased a 2017 Jeep Cherokee in December of 2016. We have had nothing but problems with this vehicle. Shifting patterns are horrible. We have had it to the dealer numerous times and have been told that we are the only people complaining about the shifting. One day, pulling out on the highway with plenty of room, the Jeep almost stalled, we had to pull over to the side of the road to get out of the way of traffic. The other day, went to pull out from a stop sign, stepped on the accelerator, nothing happened. All the sudden, it jumped forward into traffic, had to slam on the breaks to avoid getting hit from the side. The person, behind, almost rear-ended us. Forget about using this vehicle to drive up hills, even small ones. It downshifts, goes up over 4000 rpms, then almost feels like it is going to stall. Going down hills, it revives up and goes 10-15 miles faster. We took a list of 9 things wrong with the Jeep, the dealer said that there is nothing they can do.
Today we were told everything is in our head. Basically calling us liar. We have to get used to driving it different. Was flat out told that we have to drive it like an old person. This vehicle is a safety factor. So much so, that I will not drive it any longer. Went out and purchased a brand new 2017 Chev. Malibu last month. We are stuck with a vehicle that we don't want to drive and have to continue to make payments on. We will never purchase another vehicle from Jeep.
I found out today I bought a 2010 Jeep liberty in 2013 had 19000 miles on it. Never was told it had a recall for leaking water pump. Well I have had it for 7 years. I have 35500 miles on it. Now the water pump is shot again. 2 water pumps in less than 8 years. Seems Jeep has a problem that needs to be addressed. I have no problem fixing what goes wrong but I do have a problem with the same thing having to be fixed in a short period of time. And under 50000 miles pretty pathetic. I would never buy another Jeep of any kind. It should still be under some kind of manufacture warranty under 50000 miles. And if there is a problem in this part then Jeep should be responsible in replacing it. Faulty and cheap.
I have contacted Jeep three times about the transmission lines leaking from the factory crimp on my 2010 Jeep Wrangler. I keep getting the runaround. They put me on hold while they act concerned then come back and tell me sorry that my Jeep is not included in the transmission lines leaking defective parts issue. So when the transmission leaves us stranded on the highway and causes an accident Jeep will be receiving another copy of this review from my lawyer.
Worst buying experience I have ever had. Purchased a new 2017 Jeep Wrangler in April 2017 and it had been in the shop for the same problem. Jeep customer service keep promising they would take care of the matter. To call them when I was at the service department. I did and all I did was waste my time. They did nothing. I was awarded a buyback/repurchase lemon law. Customer service has been no help to me either and 2 months later I'm still awaiting for this to be settled. They do not stand behind their product and their customer service is lacking.
I really enjoy driving the 2017 Jeep Patriot. It's very comfortable, gets good gas mileage, and it handles well in snow. I don't know if I could drive anything but a Jeep now.
I took possession of the BRAND new 2018 Jeep Grand Cherokee 4x4 Overland on 23 October 2017. Being the original owner of a 1980 CJ5, I was attracted to the beautiful leather appointments of the OVERLAND, and its awesome Air ride system. The first problem I had was when she needed gasoline for the very first time, I couldn't get the fuel door open. I was at the gas pump struggling, when I remembered I had piece of metal coat hanger. I used this to unlatch the fuel door, and fill her up. Undaunted as a CJ OWNER, I decided to not close the door fully again, and have them repair it when It was time for her first oil change.
On January 8th just after a beautiful snowfall, I was dressed and leaving for work, I headed out of the driveway, all of a sudden... I heard a blood curdling ~ CLANK, CLANKETY CLANK, BANG BANG sound, and all the lights turned AMBER on the DISPLAY... The service 4 wheel light came on, just after a message flashed, "FOUR WHEEL DRIVE UNAVAILABLE" then the Traction control warning light glowed red. It was then that I discovered I was stuck in the driveway... "JEEP DOWN", "MAN DOWN".
I phoned the 1800 number and they dispatched a wrecker. The wrecker driver called and asked me if I had 40 feet of room, because other callers had gotten themselves into a pickle (due to the snow). The wrecker driver and I had a colorful word exchange, before he handed me off to another company. 90 minutes later I was riding in a flatbed on our Merry way to the Dealership in which I had purchased her. I picked up a loaner and was on my way - Week #one. I was notified that it was the "main drive module" that had failed. Week# two. I was notified that it was the "transfer case module" that had failed. Week # 2.5 I was notified that it was the MAIN SHAFT that had failed... And in week # 3, 24 January '18. She was ready to picked up.
When I got her home, I discovered there was GREASE on my weather tech floor mats, Grease on the carpet, grease on the door panel and the center armrest... I notified service via text, and since there was no response, I made some pictures, and began cleaning. The dealership did give me two loaners, one of which was an enterprise Grand Cherokee... BRAVO!! They did stay in contact with me... I have NOT since DRIVEN HER... But plan to and I will keep the Blog updated. Oh they fixed the GAS DOOR( I think).
My 2014 Jeep Grand Cherokee Overland with 36,000 miles has a completely failed transmission. Worse, I am being told a replacement is on backorder and it will be 2-3 weeks for the replacement transmission. FCA and Jeep are making poor quality vehicles and do not have replacement parts available in a reasonable time frame.
This is the third time the vehicle has been in for service regarding the transmission. It has also been seen three times with two replacements for gas tank vapor issues. There are two dealerships within 15 miles of my house, and anytime I need service it is a week or 10 days to get an appointment. I guess they are overwhelmed by the poor vehicles and all the maintenance required. I would not recommend Jeep to anyone. Do yourself a favor and stay away.
Never use this company. Very BAD customer service if you can ever get off of hold waiting for them. Changing their name from Frontier to Vantage is not going to fix them. Had to use the Attorney General’s office of MN to get them to respond and admit all their billing errors.
My wife and daughter visiting New Mexico. On way home in 2015 Jeep Renegade on the August 25th had check engine light come on and had to tow vehicle to mechanic who look at vehicle reset light and said all looked fine. Next day just outside Colorado Springs engine light came back on, had vehicle towed again to Faricy Boys dealership, which inspected vehicle and found cooling fan relay bad and would have to order part. Now after weekend Monday was assured would have part by Wed. the 30th at which time was told no part is coming and did not know when part would arrive. Now 5 days later speaking with parts department manager telling me I did not give them enough time to locate part and offered no solution but to wait another 2 days.
Now my wife's father was being admitted to hospital for heart issues and my daughter starting college that week. With no choice now and could not afford to keep them in Colorado costing already $1200 without food expenses fly them back home to Michigan $850. Now after hours of being on phone with, "I'm sorry" and promises a case manager would contact me which during the whole time even the 60 day case review did someone contact me. The people at Faricy Boys felt really bad and after waiting 2 WEEKS TO GET A PART TO FINALLY FIX VEHICLE, Faricy Boys felt bad and tried to get someone from FCA do the right thing and arrange for shipment of vehicle home.
Being on Social Security Disability for terminal illness stage 4 cancer this is really wearing on me. Emotionally stressed out and financially draining. Now again wasting time on the phone told me, "Sorry again. We will have case manager call you back" which never did. Now I had to pay another $700 to ship vehicle home. Now I was given a number to the office of the president at FCA who was going to supposedly be able to help me recoup some expenses but once again was let down. They have quite the setup with customer service. You will never be able to really speak to anyone of importance. Now after waiting their 60 days for case review they tell me when I called again they did not receive my receipts which I spent another $60 at UPS store emailing and faxing.
After resending and calling to make sure they received them which they confirmed they did tried to do the same thing and tell me they did not have them. But during the phone call which like them for quality purposes recorded told her, "You sure you do not have them because the other women I spoke to said they were in my case file." Now it was, "Oh ya. Here they are. I'm sorry. I will again have your case manager call you after review," which I told her the 60 days was up. One of the last times I called they had the wrong case number this time then continued to tell me the only receipt she had was one from AutoZone for $86. Enough is enough at this point I was like and this women sympathetic sorry sorry. I would be happy to just get reimbursed for $850 airfare and $700 shipping.
After all this I have yet to receive one phone call from FCA to do the right thing. I have been a loyal customer for more than 20 years and currently lease 2 vehicles but they are the last. This 2 dollar part which they did not have is all because this Jeep is made in Italy. They had to take it off assembly line. What a joke. No parts for a vehicle they have been making for several years, and the big thing was always, "I'm sorry. This part is on back order. You have to wait your turn." This whole time I tried to get a loaner car. They would not even do that for me. Had to cancel plans going anywhere for holiday weekend, would not even help with loaner. Shame on you FCA. Shame poor customer service. I was hung up on, lied to. Poor way of doing business.
New car under 2000 miles returned to the dealer 4x + for the same issue. Dealer cannot fix and Jeep is not standing behind their product. Talked to a rude sr. escalation manager Patricia at Jeep with the resolution team (**) who told me she cannot help any further and is the highest level of support at the Jeep brand. Dealer stated there is nothing more they can do and reached out to Jeep for help. Getting the runaround by Jeep corp and would never buy another Jeep product again. Will pursue local lemon law and NCDS replacement claim. Truly unfortunate that Jeep does not care about their customers or products. Really hard to recommend Jeep to others and suggest they learn how to treat customers and fix their major quality issues.
I bought a Jeep a year ago but it has been the worst investment that the seller made a car with factory problems, the roof with problems of liquefaction. I go four times that they try to fix but always has a different problem. The mechanics have been deteriorating. They put old screws to repair it, they do not put their original parts, to each place that I wear they put a different silicone in it, I lost my love for my car. The truth is that my car has the guarantee but they do not want it answer for my car, if they already realized that the car is not only repaired with silicone and patches. It is best to change the whole piece but Jeep has not returned the call. I think they are waiting for the warranty to end so that dissatisfied customers can not claiming for our rights. It's sad because I thought it was a good company.
My daughter was driving her 2016 Jeep Grand Cherokee along with moderate traffic in the left lane of a main road at a speed of 30 mph in a 25 mph area. It was dry with a temperature of about 60 degrees. When the light turned red at an intersection, my daughter applied the brakes to stop, but the car didn't stop. She resorted to slamming on the brakes 2 times and by the 3rd time she slammed the brakes her car crashed full force into the car in front of her pushing the car into the center turning lane. My daughter's car then crashed into the next vehicle which was a box truck. Her airbags did not deploy. My daughter was trapped in her car, but did find a way to get out.
I made arrangements for an inspector from Chrysler to go to the body shop to inspect the car to see what may have caused the brakes to malfunction and the airbags to not deploy. Within a few days of the inspection we received a letter from a Mr. ** from Chrysler. The letter was dated the day after the inspection stating that it wasn't a manufacturing responsibility and that all parts operated as designed. Something caused the brakes and airbags to malfunction even though Chrysler won't admit to it. If my daughter would have been going at a higher speed on the freeway, she would have been killed. Chrysler is not returning my phone calls, emails or my certified letter.
I bought Jeep Cherokee about 2 years ago, I was big fan of Jeep and did not believe the negative reliability reviews. I wish had not done that, the car essentially since I bought it does not start when the weather is hot. Unlucky for me I live in North East where goes over 80 degrees. Only few days a week in summer when the issue happens. As a result dealer always claims the issue cannot be reproduced and check in engine doesn’t give them info to fix it. You figured FCA would step up to fix it but they have not. They refuse to suggest any alternative strategy other than take it to dealer. The car is safety hazard. I am afraid the car will stall in middle of a highway. At this I wish had the read reviews and stayed away from FCA products.
In July 2017, the check engine light on my 2012 Jeep Grand Cherokee kept coming on, so I decided to have it checked out at a local dealership. After having all the spark plugs and coils changed, it came down to the conclusion that my left cylinder head would need to replaced. Fortunately, Chrysler had extended the factory warranty on this common issue (rather than doing a recall on the engine itself, because they are cheap) and I was to drop off my JEEP at the Chrysler dealer in Annapolis, MD. Since I work 30 miles away in Washington, DC and it's imperative I have a vehicle to get to work, I decided to drop off my JEEP at the Annapolis dealership, where they advised that it would be worked on when the mechanics had free time.
Upon dropping my JEEP off, the desk clerk didn't tell me I could get a rental car directly through Chrysler for the warranty work, instead I went and got a rental car down the street thinking it would only take a few days to fix the issue. EIGHT DAYS later, I finally get a call (after checking in on it daily) from the dealership saying that my vehicle was finally fixed. I proceeded to give them a receipt for the rental car that I was using, when they advised I would have to go through Corporate to get a refund for my rental car. It was THEN that they advised me I could have gotten a rental car through the dealership when I had initially dropped my JEEP off. Keep in mind, since I'm traveling to and from D.C. everyday I purchased the full coverage on the vehicle, so the total ended up being nearly $1,000.
I make contact with Chrysler Customer Service, where I advise them of my vehicle's VIN and they promptly identify the dealership where I had my warranty work done. They send me a link where I can upload my rental car receipt and my proof of payment for the rental car, which I promptly email back to their Customer Service. I called either the same or next day to make sure they received my documents and all the necessary paperwork - which they said they did. I waited a week, and called back to check on the status of my claim. They advised that it typically takes 30 - 60 days to have a claim processed. I then waited about a month to call again, where they again said my claim has yet to be processed. At the point of 60 days, I call to check the status of my claim and they continued to play it off, saying I should hear something back within the next week. Two weeks later, I've heard nothing back yet.
Finally, over 3 MONTHS after my claim was filed, I get a call from Chrysler Customer Service representative saying that they have my documents that I gave them, however I didn't have the necessary paperwork documenting that I had the warranty work done at a Chrysler dealership, and that they were closing my case. ARE YOU KIDDING ME?! Common sense would lead one to believe that one could see that the work was done at the specific Chrysler dealership by researching the VIN - like the person who took my call to make a claim initially did. If the call taker could check to see that I had warranty work done at a Chrysler dealership, why can't a case analyst have this ability?? Further, the call taker likely wouldn't have even taken my claim if they didn't see that I had the work done at a Chrysler facility.
In my 8 plus years of being a car owner, I've never experience so much difficulty from such a simple situation. This case comes down to Chrysler not wanting to take responsibility for their own manufacturer error and mistakes. Common sense doesn't apply to this corporation, and they clearly try to cheat their customers from not receiving their due refunds from an issue that was caused by Chrysler. Based upon the many extremely poor Chrysler customer reviews that I've read over the past few months and my own experiences, I personally don't see how this corporation has any loyal customers. I made it a point to say to the last Chrysler representative that I talked to, that I WOULD NEVER BE BUYING A JEEP OR CHRYSLER PRODUCT AGAIN. I would suggest most people do the same, unless they'd like to deal with a corporation who will do anything to save a $ and have little regard for their customers.
I am currently driving a 2016 Jeep Cherokee Latitude with just as little as 14,000 miles on it. I’m lucky to say that I will be returning it in January. This is my 4th car at 24 years old and I had gotten the Jeep new because I’m trying to avoid being stuck with paying for small inconveniences like plastic trim falling apart and electric systems going, I had a 2004 Volkswagen Passat and I have not had any issues with it as much as the new Jeep. I do not recommend this car to anyone. This has been a nightmare which is finally going away soon. Oh and the service department never cares about the customer and the car. I will definitely go back to Volkswagen. Their service is a lot better and they seem to take pride in their work.
Wish I never bought 2015 Jeep Cherokee. It has major transmission issues. It has trouble shifting and sometimes reaches 60 mph before the first shift. It cannot climb smallest hills much less larger highway hills in vt, without shifting difficulty. Now even straightaways give it trouble. Noticed problems soon after purchase. Brought it back to dealer who made minor improvements but issue remains. Now they say there's nothing more they can do. They also refuse to change transmission. Will never buy Jeep product again.
I've about had it with this 2006 Jeep Commander nonstop issues and it's never ending money pit. Sunroof leaks, gotten it fixed multiple times. Stalls switching from reverse to drive. Repaired that and it still does it. The right side power steering went, new rack and pin. Massive massive electrical issues, you fix one problem leads to another. The electrical issues don't stop!!! Since it takes hours and hours for the mechanic to pinpoint one electrical problem and that's just to give a quote. Then the car has shut off while turning and other vehicle coming at me, that ignition switch recall supposedly fixed that.
My mechanic said stop putting money into this. He said the engine is going to go soon. I don't have money to just purchase another vehicle!! We have 4 kids. I can't afford a car payment so keep dumping money into this garbage of a vehicle to keep getting by. What other choice do we have. Jeep should be ashamed and recall all these awful Commanders. Get them off the road!!! Complete unsafe and I have no choice but to drive it.
I purchased my 2014 Jeep Cherokee in April 2017 with 19,000 miles on it. I've owned the vehicle 5 months and at 24,950, I was driving along at the speed of 25 MPH when the transmission service, engine, ABS and stability lights came on. My car downshifted. This was very scary. I brought it to the Jeep Service Department that day to be told that it needed a software update (TPM flash). What a joke. I reviewed the vast comments from multiple websites only to find out that the 9 speed transmission is faulty and the software updates (all 21 of them) are a bogus excuse for the Chrysler-Jeep Corporation failing to do the right thing and buy back these defective vehicles. I took the vehicle home and the next morning, I started the vehicle up and all of the same warning lights came on again. I was unable to get my car to drive in reverse. When attempting to shift, there was an odd clicking noise.
The car was towed to the Jeep Service Department 4 days ago and they have yet to call me or return my call. I have complained with the NHTSA and Chrysler-Jeep Corporation. I have no faith that they will resolve this and this vehicle is a dangerous money pit. I have joined the Class Action Lawsuit with Capstone and have also contacted a local attorney who deals with consumer rights and product defect. DO NOT PURCHASE A JEEP!!!
I pick up my new Jeep with the nav sys and it is incomplete. Took back to the dealer which sold to me and was told after a long period that was the nav sys. I would have to live with it. After 11 Jeep Grands this is the last one. Paid a lot of money for the nav system to get screwed on it. I am stuck with a system that is useless to me!!!
I purchased my 18 year old son a Jeep Renegade two years ago. He recently broke down and the Jeep had been at the local dealer’s for almost two months. The dealer, as well as corporate, are stating they do not have the coolant fan in stock and they are not even manufacturing the parts any longer. I have no vehicle and paying a car payment on this. Very unprofessional and no accommodations are being made. I now get a generic email from an escalation person at Jeep Corporate and they are very vague and stated we will get another update on parts in October. Very unsatisfied with my first Jeep purchase and would not recommend to others. I can’t drive the vehicle or even sell it as it does not run.
I bought a 2016 Jeep Patriot a year ago this month. Since the day we drove it off of the lot the XM Satellite Radio has not worked properly. It loses the signal every 1/2 mile or so and fades in and out constantly while driving, and it doesn't matter if we're in town or out in the middle of nowhere. I have complained and had it in the shop repeatedly for this problem and all I ever get is lied to and called a liar because they can't duplicate the problem, even though I've shown them no less than four videos of the radio losing its signal. My wife finally took the service manager at our dealership on a ride-along and proved to him that the radio is a piece of junk, to which he agreed. Corporate still WILL NOT REPLACE THE RADIO with one that actually WORKS.
Chrysler Jeep Dodge Ram SUCKS! I have own three brand new Hyundais, all with XM, and NOT ONE SINGLE PROBLEM, EVER! We have a so-called Case Manager from Uconnect who is about as worthless as ** on a boar hog. He whines that he's not authorized to have the radio replaced. Then why has he been wasting my time, dragging me down to the dealership time and again only to be told Im a liar and they cant help me. I may have an arbitration agreement that I was forced to sign, but it only precludes class-action suits. Im getting my own lawyer and I am going to sue Jeep under Nevadas Lemon Law. And its going to cost them a whole lot more than a radio by the time its over. Also, I will NEVER buy another Jeep, or anything else this fly-by-night outfit makes. Screw buying American, I'm going back to the Koreans for my next ride.
The vehicle (2014 Jeep Latitude) is not worth the money. I drove it off the lot and immediately had issues with the transmission shifting hard. Took it back. They said it was because it was new. 16,000 miles later had to put a new transmission in. Today took it in because it's still shifting hard and was told "All the motor mounts are bad and need replacing. We are still working on trying to do the updates to the computer for the transmission. We will let you know." Never again will I buy a Jeep!! Nothing but issues with the transmission and other stuff. Oh yea I have taken it in many times on the AC not working. You will be driving and all of a sudden it will start heating. They still haven't fixed that issue. Nothing but junk and oh yea the power train doesn't cover the motor mounts. That's 1300.00 that I have to pay outta pocket. This should be on their dime for all the trouble I have had with this piece of crap!!! Don't buy one. You will regret it in the long run!!
2017 Jeep (4 Cyl) - Rented one from Enterprise while on vacation and drove it about 200 mi over three days in San Fran and Napa. Flat out not bad but has so little power on hills (drive back roads of Napa/Sonoma that it had less power than the K cars of the 80's which had 110 HP engines). I mean on steep hills, floored you couldn't get more than 25 MPH. Door locks did not work so had to press them down by hand and car had overall cheap feel to it. Would never buy one and if this is what AMC is turning out, it's back to the 50's for that car company. Oh, the noise inside is about the same as take off in a 727!
I have never had as many issues with a brand new car as I have with used cars. All my previous cars I bought used can put well over 150,000 miles on them and never had any issues except regular maintenance. I decided to buy a brand new jeep and have only owned it 2 years. Nothing but issues, and no help when I take it in to get it fixed. I keep trying to tell them my transmission is slipping, but they keep telling me it’s just the computer. Definitely not... Jeep sucks as a manufacture and business. Horrible customer service.
Jeep Cherokee Latitude battery/electrical failure. I switch all lights to NOT turn on when getting in and out of car. However, at 8,000 miles I've needed 3 jumps within 24 hours. This is first American car I've bought in 20 years. BIG mistake. I'm making less money than I did when 30 years old. Now, 59 considered "overqualified" for a US job which Visa illegals are obtaining the PROFESSIONAL JOBS now. I'm in HR/Recruiting so I see it first hand. I'm living in the back of the Jeep Cherokee to keep up payments and credit. Only working part-time on 1099 because companies won't hire full-time and pay benefits for someone over 50. I bought the NEW car to avoid issues of used car because I'm sleeping in the back of the Jeep. But, big mistake buying American car: NEW or USED.
Jeep Company Information
- Company Name: