Jeep Reviews

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About Jeep

Jeeps is an American car manufacterer that is best known for their sport utility and off-road vehicles. Read reviews for their models:

Jeep Reviews

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    Page 5 Reviews 440 - 640

    Reviewed Aug. 1, 2012

    I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrible, moldy smell inside the car. Every time that it rains, I have to take all the car mats out of the jeep and dry the rugs with a towel. I then have to go to the back area where there is a storage compartment and scoop out the water that puddles up inside it. I will then keep all the windows open once the sun is out to let the car dry out. The smell still remains for days after. I was stuck in a rainstorm and water was leaking in all around the top of the door. My left arm and leg were both soaked by the time I got to my destination. I am taking the car to the dealer to be evaluated. I asked them if they have been getting many complaints about this and they said no. I don't believe them because I even got a letter from a lawyer who is putting together a lawsuit on behalf of Jeep owners because of mold and electrical problems, which are brought on by the leaky roofs. I hope they do the right thing for me. I am glad that this car is a lease and I will get rid of it in another year. Never again.

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    Reviewed July 29, 2012

    My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep Patriot for her. The vehicle is a fine one with two exceptions: 1) It is difficult to hold on the highway when there are winds of 15 mph or more; 2) The road noise created by the tires on the highway makes it almost impossible to hear the radio.

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    Reviewed July 29, 2012

    2012 Jeep Liberty automatic transmission has a loud "clunk" when up-shifting or down-shifting. It sounds like it's coming from transmission or drive shaft u-joint. I took it to the dealership and the technician replicated the problem on the Jeep as well as another Jeep on their lot. The dealership contacted Chrysler and was told that Chrysler was aware of the problem, but has no "fix" or "repair" to correct it. They stated that it may be a software problem with the transmission "control module"(?). This has happened ever since the Jeep was new and it now has 5,000 miles on it. One of these days, the transmission and/or drive shaft is going to being lying on the road. And, all this time, Chrysler admits that they have a problem!

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    Price

    Reviewed July 25, 2012

    I purchased my 2007 Liberty used in 2009. I immediately began having trouble with the windows. The mechanisms were faulty and all the windows fell, one by one! Although the warranty had ran out, Chrysler replaced all four. Now, it's the air compressor! They said the compressor, dryer and lines all need replacing which is going to cost an outrageous $1,100.00! Ugh! I will have to get a loan in order to pay them for the work they are supposed to be doing, which has not been done after a week in the shop.

    I waited a week, called and checked on my Liberty. Well, now they can't find the parts! All the dealer’s list has having them on their shelves, but they actually don't. This past February, I actually thought about trading it in on a new Honda Civic. Yes, I am feeling a hard kick in the backside right now for not doing it. Let this be a warning to all those that are looking to go with a Chrysler product. Buyers beware!

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    Reviewed July 24, 2012

    My radio has a 30-gb hard drive in it. The idea is to be able to load music and pictures and music. The problem is the radio doesn't recognize the USB port, making that option useless. I made 2 attempts to have it fixed. There is no fix and they have no plans to correct the situation.

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    CoveragePunctuality & Speed

    Reviewed July 23, 2012

    I took the car to Advance to see why the engine light keeps coming on and why the car was blowing heat. They hooked it up and said that was a small leak and that it could be the gas cap. We fixed the cap and went on. After a we drove and the car got to half a tank, the engine light came back on again. Now back to the air conditioner. We have been back and forth with this. I took the car to the place that fixes my Lincoln, and they saw there was a leak coming out of the jeep from the air conditioner. He told me since it was under warranty, to take it to a jeep dealer. I took it to Five Star in Macon, and they said there wasn't a leak. They put Freon in the jeep and made note of what I said.

    Two days later, the car was hot again. I took the car back, and they said there was a leak and they needed to order the part. They fixed the jeep, and then, it went out again. I had to go out of town and I had to ride with no heat. On top of that, my children had to ride in it the entire time without any air. That is dangerous to anyone and mainly children. I drove around in Atlanta for a week because of the scheduling and being able to come back so they could fix it. They explained that if I got a rental, they wouldn't cover the days that the jeep was fixed. I just dropped the jeep again, and if its not done right again, what do I as a customer do? This is crazy that we were forced to ride in 117-degree weather and then some. As a customer, I am so angry and dissatisfied with the service that I have gotten.

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    Customer ServiceStaff

    Reviewed July 14, 2012

    The a/c stopped working in my 12-year old Jeep. My regular mechanic couldn't figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesn't even bother to make eye contact. They'll tell you they are going to call you with an estimate. Don't expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours.

    I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didn't need and the a/c is still not working. No one could explain why the evaporator leak didn't show up in their original diagnostic.

    I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. I'll give my $25,000+ to another Jeep dealer.

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    Staff

    Reviewed July 11, 2012

    Major car problem, don't buy a Jeep. I purchased a 2012 Jeep Patriot in December of 2011. I was in the process of moving 900 miles over the 4th of July weekend 2012 when the car just stalled on the inter-state. Neither the highway patrol person, the tow person nor myself was able to get it to start. I had to have it towed and my U-Haul trailer towed separately (at my expense) 20 miles away to the nearest Chrysler dealer, where it sat for 3 days before anyone could look at it. Meanwhile, in order to continue my move, I had to borrow my son-in law's vehicle with a trailer hitch because there is no rental agency that will rent a car with a hitch to tow. I drove to my new home and now have to drive back 800 miles to pick up my car. Will Jeep reimburse me for my time, the gas for 2 extra trips, the hotel or even the meals? No, Jeep says that I should have gotten a rental even though I couldn't get a rental, so no luck. The service department where my car was checked says that they could find nothing wrong but that they were told by Chrysler corporate office that there have been other instances of this happening with no apparent cause. So I'm supposed to drive 800 miles and pick up my car and just 'hope' for the best.

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    Customer Service

    Reviewed June 29, 2012

    I bought a lemon! I am so disappointed in Jeep. I don't know where to start. This SUV is costing me more than a mortgage payment. I take very good care of this car, and in return, it kills me! I have 49,000 miles on this 2005 Jeep Grand Cherokee, and the air conditioning went out in 2009. The cooling pump went out last month, and now, the ignition is gone! I need a phone number to someone who can help me. I'm dumping this heap of crap and going back to Honda. I saved forever to get the car of my dreams. Now, it's nothing but a nightmare! Anyone have 1,220 bucks to pay for the latest repair? You're killing me! Please, give me a number! This car was bought at Global Auto Mall in North, Plainfield, NJ.

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    Customer ServicePunctuality & SpeedReliability

    Reviewed June 28, 2012

    Ok, I had an issue with my jeep stalling as I was driving. There's no noise, it ran quietly, but it just stalled. After a little while, I got it started and I went straight home gassing it to get there, then I parked it. After a couple of hours, I went back out to start it and it fired up like no problem occurred! But the next time I got in it, it started; and it was heading down the road, and it stalled on me again in the middle of an intersection endangering my life! Thank God, I had help after an hour or so; and I got it pulled into a parking lot to be towed later. We were told it was probably the fuel filter or pump going bad. So we forked out $200 to get it changed. Did that change the problem? No. It started up again. I took it down the road and it stalled out again. So with this going on, I did some digging on the internet and found others were having these issues.

    A lot were saying that the PCM module is bad. So I called Jeep to find out about a recall on the PCM module. They said I had to take it to one of their service places to get verification that this was the issue. They couldn't get it to start and said I needed to change an SKIM module ($375.00). It's more out-of-pocket. The reason the SKIM module got burned out, by what the mechanic said, was because of the power control module. So now that 1 month or so has passed and my daughter has a heart condition and my mother is 3 hours away having quadruple bypass surgery, I don't have a vehicle to get there and be with her. And I finally got a response from Jeep Daimler Chrysler that it isn't under warranty to be fixed. Even though it's their malfunctioning part that was put on the vehicle when made, they don't want to be accountable for it. So either we pay the $800.00 for the PCM module or I don't have a reliable safe-driving vehicle. How can manufacturers get away with this?

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    Installation & Setup

    Reviewed June 21, 2012

    I purchased a 2012 Jeep Patriot Latitude in February 2012. I immediately noticed problems with the wiper blades coming on, dash lights began to dim, radio light display unable to see. I set a service appointment with dealer purchased from. Their review of problem was no problem could be located, even after I typed a detailed list of the items mentioned. Well, here we go again. I set the service appointment again, as the problems have gotten worse, now the AC will not cool and with the wiper, dash lights, radio display are still not working properly. So, I will see what the service department says tomorrow. Unfortunately, I paid cash for the thing, and what a mistake that was. I am 76 year old, gray-headed female; tell me out there, will I need an attorney to get the dealership to stand behind the warranty? Has anyone else had this type of electrical problems with their new 2012 Jeep Patriot?

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    Customer ServiceStaff

    Reviewed June 7, 2012

    Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?!

    The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this.

    The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was "one" of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?

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    Reliability

    Reviewed June 6, 2012

    On or about May 16, 2012, I began experiencing a horrible "mold" type odor emitting from my AC unit of our 2012 Jeep Liberty. On May 21, 2012, I brought our 2012 Jeep Liberty to the service department of the Faricy Boys Jeep Dealer in Colorado Springs, CO. They kept the vehicle for two days, diagnosed the problem and replaced the evaporator core. I picked up the Jeep and immediately detected a rubber type odor. I contacted the service adviser and was informed that the odor was the coating on the new evaporator core and would disappear in a couple of days.

    On June 1, 2012, while driving to work, I experienced the same odor and again returned the Jeep. I spoke with the service manager, who agreed the moldy odor still exists. He suggested possibly misting the vehicle to get rid of the smell. This was unacceptable and would only mask the cause. The Jeep was left at the dealership again with a request for a loaner vehicle. The service manager informed me that it was not their policy to provide loaner vehicles. We are making monthly payments of a new vehicle purchased by us to provide necessary transportation. We now do not have use of the vehicle due to a defective AC systems or component and are required to submit to the policies of the Jeep dealership. Jeep engineers have been contacted by the mechanic and have suggested contaminated antifreeze. This Jeep is an absolute lemon and we want it returned to the dealership.

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    Customer ServiceInstallation & SetupStaff

    Reviewed May 29, 2012

    Remote Start for Our Jeep Wrangler - We have had so much grief with the Remote Start for our Jeep. It was installed and taken out several times because when we engage it, all the dashboard lights go on, the engine races, we are able to take the key out and it is still running. We step on the brake as we were told to do and still all dashboard lights are on and the engine is on and revving! After the car finally shuts off, the check engine light stays on.

    I spoke to Joe from Finance to see if we could have our money back since Howie took the Remote Start out and the Jeep was working fine with no problems. Joe was very rude and condescending to me. He insisted that we should have never had it taken out and must have it installed again. My wife called Joe on the phone that same day and he was just as rude and condescending to her. Joe told her that this was not a piece of candy we could return to the candy store two months later. So, at Joe's insistence, Aaron had Howie reinstall the Remote Start.

    Since then, we have had the same troubles again! Today we videotaped it to show them this was not a lie or something out of our imagination. Mr Manfredi, we bought 2 cars this year, a Dodge Avenger and the Jeep (February and March), both with Remote Starters. My Avenger's remote starter works perfectly. The Jeep has been a nightmare that seems to have no end. Supposedly, Tony is now working on it.

    Why can't we have it removed? We are moving to Florida in mid-June and will be driving the Jeep down. We are afraid of what might happen! Please. Please help us solve this craziness. I am sorry to have to come to you, but we are not getting any satisfaction from anyone else. The cars are under my wife's name. Aaron has been a gem through all of this but says his hands are tied when it comes to solving this. It would be greatly appreciated if you could take a look at this and get back to us. I hope I downloaded the video right. If not, I have it on my cell phone.

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    Staff

    Reviewed May 24, 2012

    The water pump on my 2009 Jeep Liberty went bad at 35,000 miles. It is 2 weeks out of warranty and they will not fix it. To top it off, when the case manager said that they will not approve the fix, she would also not let me speak with her supervisor or anyone else. Apparently, they let their lower level case managers make the final decision. A water pump should not go bad for 150,000 miles on today's vehicles. I am starting my anti-Chrysler/Jeep campaign today. I will never buy one again. It is a shame that this is what American car companies have come to. They can't design and make equipment that last past 35,000 miles without breaking.

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    Customer ServicePunctuality & SpeedReliability

    Reviewed May 22, 2012

    We purchased our 2007 Jeep Commander with less than 30,000 miles and the car only had one owner. Several months after purchasing the car, we had several instances where the car would just shut off. We took it to a local Jeep dealership a couple of times and they said they could not find anything wrong. Six months after we bought the car, it left me stranded in December at 10 pm on a major highway. I had to have it towed. The water pump went out. I was able to pull over as soon as the engine light came on. We had the repair done, but the car always had a slight vibration and just did not seem to have the power it once had.

    We took it to the dealer three times after that. The first time, they said they could not find anything wrong. The second time they adjusted something and the engine light, that had come on, went off. They said everything was okay. After two days, the engine light came on again. We took it back and they said one of the coils was bad, so we replaced it. Two weeks later, I left work and the car was vibrating so hard when I started it. I thought the engine was going to blow right there. I turned the car off and had it towed to the dealership on 2/17/12 and as of 5/22/12, it is still there. They replaced the engine and the new engine overheated due to a defective part. We were advised a new part was ordered, but we are still waiting.

    We went to get the VIN off of the car about a week ago to turn off our satellite radio since we were not getting to use it and a rat had built a nest in the dashboard and chewed our owner's manual. They have had our car for almost 3 and 1/2 months. We have been dealing with Chrysler's customer care along with the dealership, but that has been a disappointment at best. They give us dates of when the part will arrive after we call, but they don't follow up on anything. If we don't call, we get no information. I have owned a Ford Escort that I bought new and drove it for 13 years until someone hit it and it could not be repaired. I have a 2000 Honda CRV that I bought new and after all these years, I am just now having to repair the air conditioner and some other minor things due to wear and tear over the years (the Honda now has 180,000 miles).

    I have bought several other used cars which I paid only a few thousand for and have never really had any problems with them. This is my first experience with a Chrysler product and I will never purchase another Chrysler again. After doing some research, I now see the issue with the car shutting off was a known issue with a module and they knew it all along and lied to us about it rather than trying to fix it. They might look good from the outside, but the craftsmanship and the service were terrible.

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    Reviewed May 18, 2012

    I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I purchased it from, waiting for a replacement cylinder head. Apparently, this is a known issue to Chrysler and instead of contacting owners to replace the heads, they are riding it out to see who all complains about it. Well, mine has cracked and two weeks later still no cylinder head. I opened a case with Chrysler Jeep customer care and have a case number. Finally, I talked to my case manager after four days of calling and he tells me it will be another week before the dealership even gets the new one and refuses to escalate my complaint higher. I have a $38,000 vehicle and I can't drive it. What am I driving? A Ford Focus. Really? Not even comparable. Beyond angry.

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    Customer ServicePrice

    Reviewed May 11, 2012

    I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep Wrangler started honking and the lights started flashing. It stalled for a few seconds, then I started driving again. I made it 1/2 block to the stop lights, at which time, it did it again and stalled completely. I was able to coast through the stop light and turn onto a side street, where it stopped in a very unsafe area.

    I immediately called for help and couldn't even get to make my hazards go on. We have since had it towed to a dealership, and we are waiting to see what they come up with. 1 month ago, the stabilizer bar went, causing us to be thrown into oncoming traffic over in Detroit. We had that fixed (quite a cost) and found out this is also a common issue with these jeeps.

    From reading on the internet, both these things are common problems, but Jeep will not own up to these things. These trucks are horrible and unsafe! We bought ours new, and we have never gone 4x4ing or abused it in any way! We still owe 2 years of payments on this piece of junk, and we are afraid to drive it, because it is a death trap!

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    Reviewed April 27, 2012

    I had top and bottom ball joints go bad on my 2003 Jeep liberty and the dealership in Slidell was going to replace them because there was a recall on them. Chrysler claims there was no recall. At first, they said I should have waited for the part to come in at the dealership in Slidell. The part never did come in and if my son wouldn't have changed the part, who was going to pay for the accident? Then they claim it was taken care of in 2006. If they would have changed them in 2006 which they didn't, don't you think six years is a very short life span for ball joints? Why does the government keep bailing these car companies out when they are cheating the American people? I am very unhappy about all the lies and I think they should pay for the job.

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    Price

    Reviewed April 26, 2012

    The Electronic Shift Modules are faulty on 2006 model Jeep Commander Esmeralda. The manufacturer is aware of the problem and refuses to recall the product or make part available outside of the dealer. This simple fix has cost me hundreds of dollars to fix twice. I'm on my third repair and the dealer will not admit faulty craftsmanship.

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    Staff

    Reviewed April 21, 2012

    I have a 2003 Jeep Liberty and I was having problems with top and bottom balljoints. On the internet I saw there was a recall on them. When the dealership who said there was a recall tried to order them, they still never came in because the dealership can't seem to get them in. My son had to change them because they were so bad. We couldn't wait for them or I would have had an accident. When I got hold of them at the corporate office, all they did was lie. They said that they were changed in 2006. Does anybody see anything wrong with that? Since when do the top and bottom ball joints go out in less than 6 years? They also said there wasn't a recall. They just won't own up to their mistakes. I am not at all happy with Chrysler. They should pay for the ball joints, not me.

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    Price

    Reviewed April 10, 2012

    I am the sole driver of my 2007 Jeep Sahara. I never took it out bogging and is extremely clean. I get teased all the time why I don't get it dirty. Power train warranty was 100000 km or 5 years, whatever came first. I'm up at 108000 and it will be 5 years in 2 weeks. This is my third Jeep, and have owned two Rams, so I consider myself a good Chrysler customer. Well to my surprise, my transmission is ready to let go. Two Chrysler dealers in my area said they have never seen anything like this before and told me to contact Chrysler Canada and they might be able to bend the rules since this is a very rare incident and that my Jeep is such in good shape. Well, they pretty much slammed the door in my face. They will not do anything for me. I was going to trade her in for a new one this summer. Well I can tell you my mind has been changed. I will pay close to $2000 that it will cost me, but this will be the end of my Chrysler purchases forever.

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    Price

    Reviewed March 28, 2012

    I have owned 3 Jeep Commanders 2006 and we have recently purchased a new Compass. I have decided to keep one of the Commanders. My family and myself have taken care of the Commanders from the beginning even though after the first year, the plastic door handles cracked and just fell out on the floor making it very hard to open the doors, we're always wondering when it will quit working. At first, I believed it was some fault of ours but after three 40,000 dollar cars and they all did the same thing, I decided to keep one and went to the dealership to pay and fix my own. They quoted me a price of $550.00 a piece, which is not fair as this is the third vehicle we have had to do this. I love these SUVs, but the doorknobs and the seat belts also will not hold up making it impossible to take all the kids at once. $330.00 a piece to fix the seat belts. There is a big manufacturing problem and I would like some help as we have purchased 4 Jeeps, 3 at one time.

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    Reviewed March 28, 2012

    I am very disappointed in my purchase of a 2004 Jeep Liberty. After only 9 months, the engine and transmission went completely out. First, I had seals on the crankshaft start leaking and lots of noises from the tranny. Then all at once, the Jeep stopped working. I had it towed to a Jeep dealer here in Salt Lake City, and I was told it would cost me $4600.00 to have it repaired. Now, I read on Consumers Report that the Jeep Liberty is a death trap. From all the complaints, I think we should all get together and file a class action lawsuit against Jeep/Chrysler and get our monies back.

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    Reviewed March 26, 2012

    While out of town on a road trip, my car stalled on the interstate and cut completely off. The inside lights would not work and the dashboard lights began to flicker. It restarted and I was able to pull over at a gas station. Once stopped, a burnt smell and smoke began to come from the gearshift inside the vehicle.

    I was coming back from out of town and was 2 hours away from home. I was completely stranded with my family and was fortunate enough that the event we were at out of town had a charted bus and I was able to contact them and give us a ride home. Now, my car is 2 hours away from home and I am going to have to pay to get it towed to a dealership. This is completely and utterly dangerous!

    I looked up my symptoms and I have seen hundreds of complaints of the exact same things happening but no resolution from Chrysler or the dealerships. Consumers should not have to be responsible for manufacture’s defaults. At this point with the hundreds of complaints about the same issue, it is a default!

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    Customer Service

    Reviewed March 22, 2012

    At 68 miles, the check engine light came on. I returned to the dealer and was told the oxy sensor was bad, but it was okay to drive. At 300 miles, that did not work, and I ordered a computer and was told the car was okay to drive. At 1000 miles that also did not correct problem, so I left the car at the dealer. Two weeks, the car is still not fixed and Chrysler is not sure what will fix it. Customer Service keeps putting off the option to buy the car back. It is now 24 hours since I was last contacted by Jeep. They keep coming up with one more thing to put off resolving the problem. We bought a new Jeep Compass with 2 miles on it and have not had car for two of the 4 weeks we owned it. Even the dealer agrees that the car should be bought back.

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    Customer Service

    Reviewed March 21, 2012

    The Jeep was purchased in Utah where I have had nothing but problems from the beginning. It started with bad tire pressure sensor, then rear plastic window cracked, which is cracking again. Then a water leak started on soft top, which I have been to the dealer at least six times for them to replace seals and it still leaks worse today. Then the complete clutch and clutch release bearing went bad at 20,000 miles, which started to make noise again two months later and is going out again. Then the A/C didn't work, half doors flex out a half inch while driving on the freeway. They said it is normal. Then the front end rattles, the tailgate rattles loud and the traction control goes off for no reason on dry pavement, which makes the gas pedal unresponsive. It happened five times, then it knocks and pings abnormally, burns a quart of oil every 3000 miles.

    The brake pedal clicks, then the rear brake pads completely wear out while the same time, the front brake pads have no wear at all. Then the zipper on the window doesn't work, stereo speakers make loud popping noise. Most of all these defects still are happening. The answer I got from traction control malfunction was "life's a risk". The answer I got for the front end noise was "turn your radio up". I have never had such a bad experience with a vehicle or unprofessional dealers in my life. I also want to mention how much of my time is spent at the dealer trying to get them to help me. I bought this vehicle brand new and I feel like I have been robbed.

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    Reviewed March 21, 2012

    My wife was coming to pick me up. She got in the 2012 Jeep (Wrangler) and started it up, then put in reverse and then the jeep took like full speed and the parking brake was on. It went over the hill and slammed into the neighbor’s garage and the thing is my jeep had less than 2,000 miles and we only had it in a month.

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    Reviewed March 16, 2012

    I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.

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    Reviewed March 16, 2012

    After work, I was heading home. I was taking the off-ramp to exit the highway when I lost control of my TJ Jeep (2000 model). It spun around and the side of my Jeep hit the concrete medium. When I got out, I inspected what had happened and was missing my back right wheel. It got thrown/rolled about 100 feet further down and the wheel was completely intact with rim, undamaged tire and a portion of the rear axle still attached to it. The rear axle just snapped off. The car was in good condition and there was no reason for the axle to have given out like that.

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    Customer ServiceReliability

    Reviewed March 15, 2012

    All four lift plates failed (between 2009-2011) on my Jeep 2006 Liberty and I had to have them replaced (lift plates broke and my windows would not stay up, I was required to repair the defective parts). I received a letter from Chrysler saying they had an extended warranty to cover the lift plates (no mileage restriction, good for 7 years from vehicle's in-service date) and that repairs were entitled to reimbursement. I submitted all of my receipts and required information to Chrysler. After much back and forth with the customer service reps from the Jeep customer assistance center, I was informed that they would not reimburse any of my costs associated with the lift plate repairs (total cost out of pocket for the four windows $717.85). No explanation was given as to why my claim was rejected despite my continued requests. My last request for a detailed explanation was filed about 2 weeks ago and I still don't have a response.

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    Customer ServicePrice

    Reviewed March 13, 2012

    Well, it started when I bought my 2007 Jeep Compass in 2006. Over the years, I have spent over $7k on ball joints (3 times), wheel hubs (2 times), struts, shocks and now transmission is going after 127,000. I have taken care of this vehicle (oil changes every 3k miles) and now it's going to cost me $3100 to replace an entire tranny. Jeep cannot help nor respond with any answers. There should be a serious recall on all 2007 Jeep Compass.

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    Staff

    Reviewed March 10, 2012

    My 2006 Jeep Liberty was rode off when the driver lost control and it went off the road and into a ditch and hit a brick barrier. The air bags did not deploy, as the impact was enough that the vehicle was unrepairable. I am disappointed knowing that there was a safety issue in that the air bags that are equipped to save lives did not deploy even though the vehicle hit front on. No one was hurt badly as a result but knowing that the one thing that we ensure when we buy our vehicles, that being safety was at risk, is certainly disappointing and could have been fatal.

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    Installation & SetupStaff

    Reviewed March 8, 2012

    My husband and I purchased our "Dream" vehicle in 2009 and have had nothing but bad and dangerous experiences with the vehicle. It all started while driving on a very congested highway when the Jeep went over an uneven patch of road. It began to buck and lose control. We were shaken and scared, as my husband veered the vehicle to the right side of the highway. We made an appointment with our local dealer, and they found nothing wrong with the Jeep.

    This happened a second time, and again, we took it to the dealer where this time, the tie rod was replaced and we were given four new tires and an extended warranty for our troubles. Months later, while driving yet again on the highway, the vehicle began to do the same thing--shake and convulse, and the brakes would not work properly.

    We have contacted Chrysler Corporation and have spoken to several employees who want us to continue taking the Jeep in for service, except one gentleman who basically told me to just deal with it! We believe Chrysler Corporation is very much aware of the problems with these vehicles and that they are just playing it off and ignoring the potential danger.

    We do not feel comfortable in trading this vehicle in and having someone else come after us and purchase this "extremely dangerous" vehicle. Is Chrysler Corp. waiting for us to become a statistic and our children having to file suit against them for our deaths? It is a shame that such a multi-million-dollar company does not take their customer complaints seriously and stand behind their products. But I guess, once the vehicles are sold, we are all on our own. We will continue to fight for what we feel is right morally, legally, and human!

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    Coverage

    Reviewed March 7, 2012

    I bought a used 2006 Jeep Liberty just over a year ago. It had 37,000 miles on it. I had to have all the window regulators fixed at the dealership, which was covered under warranty. The brakes squeak. The back window clicks, and makes a noise every time you turn the car on. It will not close correctly, unless you use the key pad to open the window. A couple of months ago, my check engine light came on. I took it to the dealer, to be scanned for trouble. They told me it was something internal, $50.00 later.

    They wanted more money to dig into the problem. I brought the car home. My husband took some of the motor apart, only to find out that it was slugged. We had to remanufacture the engine, and $1,000.00 later, we’re still having issues with the car. The check engine light is still on. The car runs rough at times, and sometimes it has an acceleration problem. I had the car checked out again, and I am being told it is the PCM, which is still covered under warranty. Trying to get a dealership to cover this, without being told that it is 12 other things for thousands of dollars. I will never buy a Chrysler product again. This is the worst piece of ** I have ever purchased.

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    Reviewed March 5, 2012

    I pulled out of my parking spot while gently accelerating the gas pedal when my 2009 Jeep Liberty shot out of control. I attempted to break however, I was unable to stop the vehicle despite taking my foot off the gas pedal. As I was coming upon a busy intersection, I contemplated bailing out. Rather than doing so, I put the vehicle into neutral and pulled the emergency brake then turned the vehicle off. Once I was calm, I turned the vehicle back on, noting again unintended acceleration with the electronic throttle control light blinking.

    I eventually had my car towed to a dealership where they said they need to replace the throttle plate but were uncertain why this occurred. I contacted Chrysler and told them the issue and my persistent apprehension in driving this vehicle again. They reassured me they would not release it if it was not safe to drive. Although I was unharmed, I fear that this vehicle is unsafe to drive. After reading numerous similar reports, I am appalled that situations such as this continue to occur with this make of vehicle.

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    Reviewed March 2, 2012

    I have put a ton of money in my front end. Practicably rebuilt it, I'm not in any state to waste any more money. My brakes have been replaced about six times. I have only owned this jeep for about three years. I need answers right away on the recall parts please. My jeep Laredo is a 2000. Please help. I transport elderly around town and I'm nervous. I care about their safety. Thank you.

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    Customer Service

    Reviewed March 1, 2012

    After a 60,000 mile service, I drove from New England to Florida, 1560 miles. Gas mileage dropped from the usual 20-21 mpg to 16 mpg. I had the local dealer diagnose the cause. No problem they say. Updated the computer, otherwise all is gut. Now getting 13 mpg around town, 15 at steady speed (65) over 150 mi trips. Checked the computer read against manual mileage calculation. They agree. No smoke, steady, smooth idle, good engine response as usual. What the heck happened?

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    Reviewed Feb. 29, 2012

    Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start stalling 1st time after 30,000 work is completed. It will stall once every two weeks or so and escalate to several times a day. When I take it in for service, unless they can duplicate the issue, they make us take it back. So, we are, basically, driving it until it will stall daily. We have nearly (my wife and my daughter) been in two accidents due to the stalling, with cars coming at us in excess of 60 miles per hour. Eventually, we will get to the point that it will stall and all the lights will cut off and it will turn back on while driving on the highway at 55 miles per hour. We have filed 2 suits with Chrysler ** and **. They are this point putting the pressure on our service company, Prince Frederick, MD Jeep, and they have done everything they can. Chrysler is acting as if they have never heard of my situation and the danger they are putting my family in.

    However, I can find investigations on my year and model on Consumer Affairs and USDT Investigation EA07-007 and PE07-009 as well as a ConsumerAffairs.com report dated 5/01/07 pertaining to this matter. We are so worried as what to do. I can not drive with my daughter and my husband drives all the way, too, into DC from Dunkirk, MD and I worry about his safety. I just want a safe vehicle for my family and they use us as there guinea pigs to drive until it is in a bad state and very frightening. We have lots of hills and people drive very fast in this area which makes it more frightening to stall. My daughter is too afraid to get in the Jeep and she cried last time we nearly were hit on our way to take her to school. Please help us. We don't want to trade it in so another family could be hurt and be in this situation or a teenager!

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    Reviewed Feb. 28, 2012

    My 2007 jeep commander wants to stall when starting off. It remains locked at 35 mph, until I shift it to neutral, and back to drive. The dealer cannot find the problem. I fear that it will get me into an accident at some point.

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    Contract & TermsCoverageStaff

    Reviewed Feb. 23, 2012

    I financed a new 2007 Jeep Commander Sport. The first of many visits to the dealer was reinstalling the software. Then, we experienced on occasion, when all the gears on the panel lit up, and our truck wouldn't drive over 20 mph, which we recorded. I took it to the dealer, and never duplicated the error (software got updated). A couple of months later, the passenger speaker had a recall, and the dealer fixed it. A few months later, we noticed on cold days the idle would drop, as it was going to shut off. Also, on stops, the idle would go up, as my foot was on the break pedal. This got me worried. Once, a pedestrian walking in front of me thought I did it to scare them. I took it to the dealer. At this time, I knew the staff at Long Beach Chrysler Jeep personally, so they tried duplicating it. Of course, it wasn't. Months went by, everything was cool, I guess, then there was another recall on the side air bags. Before I go on, I forgot my wife was in involved in an accident, as she was leaving her parking spot. To get on the street, a driver clipped her tire, and pushed her forward six feet onto a parked Lexus. No airbags were deployed. They inspected something like the black box, and said she was traveling at a certain rate of speed to deploy. Whatever, my wife was at fault. The problem ended with the self idling after the last software upgrade.

    At 30,000 miles, I needed to service the transmission. I thought about taking it to a local shop. To my surprise, my truck didn't come equipped with a transmission dipstick. The dealer, or someone with the latest tool could only check it. At this time, I had moved to Bakersfield, so my choice was to take it to the local Jeep dealer. They noticed there was a leak on a seal. My warranty covered it, but had to pay a $200 deductible. It was smooth sailing, until my turning signaler started acting up in November. It was broken, so I had to replace it, and again, I had to pay a deductible.

    A month later, I noticed outside air coming in through the vents, but my fan cycle was off, and air was in recirculating mode, so no air should have been noticed. I took it in, in January 2012, to see if there was a recall, or maybe something got disconnected. The Bakersfield Jeep dealer would charge a diagnostic fee, and if the part was covered in warranty, they would waive it. They found the actuator needs to be replaced, and it's not covered by my warranty. They gave me a discounted quote for $850, but got me for my diagnostic fee. I knew it was a problem with the outside air coming in, so when I took it in, I told them it must be some kind of damper, that opens and closes like a door. Why couldn't the dealer tell me that only major AC components were covered, before they took my money. So now, my warranty is expiring, and I'm shopping for an extended warranty service outside the dealer. Since I have a pre-existing problem, a new warranty will not honor it. Unless it's another component that leads to that problem.

    Another issue I experienced about 2 years later after purchase, was my passenger mirror needed to be replaced. The long beach dealer fixed it. Prior to that, my gear shifter got stuck, and needed to be fixed. The dealer fixed it. Within the third year or so, I was living in the valley, and it gets hot. I turned the AC on, and a real foul muggy smell would come out of the vents. I took it to the dealer, and they had report that the condensate drain was plugged up. The dealer fixed it and even cleaned up my AC vents with some fancy spray. I'm finally going to be done paying it off in a few months, and have no plans of ever buying a Chrysler/Jeep vehicle. For what it's worth, now I think I'll have to buy an extended warranty elsewhere. I hope my issues get resolved with whatever service contract I purchase, and hope it's not the actuator that the dealer said was faulty. I'm not planning to get rid of it for now, I will drive it until years of newer warranties are expired.

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    Customer Service

    Reviewed Feb. 21, 2012

    I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.

    I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.

    The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...

    Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if it's not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.

    Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.

    I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customer's expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

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    Reviewed Feb. 19, 2012

    I bought a 2007 Jeep Patriot and the check engine was on. I had it put into the purchase paper work that it need to be fixed upon my purchase. I had my dad pull the code on it and it was a P2004 intake manifold stuck open.

    I informed the dealer of the code and they said that they will get it fixed and they had to order the part. The dealership had my Jeep for three days and when I got it back, the light was off but the next day, while driving home from work, the light came on again. I again had my dad pull the code and he said P2004 intake manifold stuck open. Upon further investigation of the engine, he also stated that there doesn't seem to have been any work done on the engine. What can I do? I cannot afford to put almost $1000 into a vehicle. The dealership is being uncooperative as well.

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    CoveragePriceStaffReliability

    Reviewed Feb. 16, 2012

    I purchased a 2007 Jeep Liberty brand new. It will be 5 yrs that I have had it in Dec. It has less than 60,000 miles on it and I have had so many problems with it. First off, the 1st yr was good. Then it just snowballed from there. A spring broke in the lifters; this was covered. Then my check engine light kept coming on. The car would stall. I was told it was an emissions problem. It cost nearly $500 to have it fixed.

    Then the ABS light started coming on constantly. Starting the car up in the driveway, the ABS light would come on. Sitting still at a traffic light ,the ABS light would come on. I took it to the dealer to have it checked and told them exactly what I stated. I was told that they needed to know more. They didn't know why it was happening.

    Then this summer, my driver side window stopped working. I took it to the dealer and they told me, "Oh, that's not covered. It's the window regulator, only the lifters are covered." After fighting with Chrysler about this, they said if I paid 90 dollars, they would pay the rest. I did not get it right to the dealer. I come home one day and there is a message from Chrysler saying, "Oh, that deal was only good for 30 days and you didn't get it done. so it's null and void."

    At no time was I told there was a deadline on the deal. Yesterday, I went to move my car out of the drive so my husband can leave for work. As I put the car into park, there was a loud clicking noise. I went to turn the car off and the key didn't turn all the way and it's stuck in the ignition. I took it to the dealer and they tell me that the shifter cable is broken and "no, it's not covered, it will cost me 330 dollars".

    I bought a new car so I would not have the problems of a car "nickel and dime-ing" me all the time. Boy, did I get screwed. I have had better used cars that totally lasted a lot longer without breaking down.I am very angry that I have had to put all this money into this car. I really believe that this car has a lot of defects. I have read numerous complaints about people having problems with the windows, etc., yet nothing is being done.

    So what do I have to look forward to next? I just can't believe in the time that I have had this vehicle all that has gone wrong. I could maybe understand it if it were a lot older. I'm totally dissatisfied with Jeep and Chrysler for that matter. And it proves to me that the quality of the cars the are being putting out are way below standard. They say you pay for what you get. Well, I guess I pretty much paid for poor craftsmanship and a defective car.

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    Reviewed Feb. 16, 2012

    There is a recall notice out there for those of you who have problems with your window regulator. My wife's sister had hers fail (2009 Jeep Liberty) and paid $450 to have it repaired. A recall notice was generated and she was paid for this repair. Check it out.

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    Reliability

    Reviewed Feb. 15, 2012

    Currently, new power train motor mount, car is stalling and stops. Chrysler changed my dealership. Antwerpen treated me poorly and sold a defective vehicle with rust and all. Currently, the car is at Tate in MD. All I'm asking for is an extended warranty. Many more parts have been changed. The trouble is that the dealership can't duplicate problems. They have to use on star. Even then, I was told by Mr. ** that they can't duplicate problem. I have an extended history of service with the vehicle. It requires its own file box. I need assistance in order to obtain an extended warranty.

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    Reviewed Feb. 12, 2012

    While backing out of my usual parking space at the usual cautious pace, as I placed my foot on the brake, the Jeep (V8) suddenly chirped all four tires. Fortunately, I reacted by undoing what I just did, removed brake pressure (scary), then moved my foot left back onto the brake and stopped the vehicle. So, I've advised my wife to not drive the Jeep, and if any car suddenly accelerates, remove your foot and quickly replace it properly on the brake. Also, I advised her to slap the shifter into neutral and turn off the key. Remember, the Audi story years ago (we had one). The same situation happened. I got my foot partly on both the brake and accelerator and it chirped the front tires. In both cases when accelerating, there is less vacuum pressure due to the wide open throttle, so brake force is reduced, requiring many more pounds of force to stop. So, we need to remind our families that it's easy to do, and be ready to in due what you just did. By the way, now my Jeep lift gate is dented from car wash guys pushing the car from the wash line.

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    Reviewed Feb. 11, 2012

    I have a 2011 Jeep Compass with 2.4 liter engine. The vehicle has 500 miles and we are only getting 7-10 miles/gallons in the city. I cannot get any assistance from the dealership. They just tell me to wait until summer and see if it improves. Anybody have some of the same problems?

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    Customer ServiceCoverageSales & Marketing

    Reviewed Feb. 9, 2012

    I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new "Sirius XM radio", I find that there are channels missing. Upon deeper research, I find that I actually have a "Sirius Select" subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”

    If Jeep had said, "Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription," that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, "Sorry but we are not liable for that." The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they aren't responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didn't know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer.

    I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I can't cover this on my own without spending hundreds. But I shouldn't have to do that anyway. The issue isn't just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I don't want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?

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    PriceReliability

    Reviewed Feb. 9, 2012

    For the second time in less than 2 years my rear window regulator broke. First time it cost me $350.00. Now they want another $170.00 to fix it, plus it cost me $65.00 for them to tell me what was wrong with it. I told them to tape it up and forget it. I am not working at this time and cannot afford the company's incompetence. I cannot believe that with so many complaints on this that the company has not recalled this defective component in their vehicles. Am I angry? You bet. I am looking for a different vehicle today, forget them. I loved my vehicle but cannot afford this problem every time I turn around.

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    Reviewed Feb. 7, 2012

    The dealer was called and he told us that we were 129th on the list for a speaker transformer. The right side of the vehicle has no sound. After inspection we were told that the speaker needed a transformer. I called a dealer in Florida when the date the transformer was supposed to arrive here came and went. We were supposed to have it by January 24. After speaking to Florida I was told that they didn't know if any were going to be coming in because they didn’t have a supplier. So they sell you dead equipment and they can't replace it. We have so much trouble with this Jeep. The motor has been replaced, plus the transmission, the heater blower, the seat heater and the list goes on and on.

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    Reviewed Feb. 6, 2012

    I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeep's ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.

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    Punctuality & Speed

    Reviewed Feb. 6, 2012

    My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everything was good with the car for a while except it idled high and then the fan went out. When we had that replaced, the ABS light came on and really has never turned off. The mechanic had unplugged wires and messed with fuses, but it never was fixed. There also was a recall on the lower ball joints, which took forever for the dealership to send to us. Now here is the interesting part, we live in a remote area of Alaska and it does get cold. Last Wednesday, I went out and started the jeep and it ran about 10 minutes before we heard this loud boom in our house. I looked outside and the car had blown up and was on fire back by the gas tank. The car is a complete loss, the whole inside was burnt to hell, there was nothing left. The fire department said the case was an equipment malfunction. They think either the gas line or tank froze and then cracked or something. I have read online about the gas tank problems other Liberty owners have had and that is really scary. I am just thankful no one was in the car and no one was hurt.

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    Staff

    Reviewed Feb. 2, 2012

    I would like to let it be known that Jeep compass is very unsafe. I went for an oil change to find out my steering wheel is ready to go out of control. The Jeep is bought on 2008 and only driven to and from work. The local driver said it’s loose and want to charge me over $1,000 to fix not only that has terrible blind spot which is unsafe. I had a Caviler for 13 years and never had something like that happen. There should be a manufacture recall.

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    Reviewed Feb. 1, 2012

    I took my 04 jeep in for oil leaks from front and rear oil seals. They removed the transmission. Now, the transmission shifts wrong and hard. Also, transmission has a hard time engaging and disengaging. Also, my windows and door locks don’t work again. I put the Jeep up on a rack and found the transmission vent tube hanging torn ground wires that were not disconnected when transmission was removed along with missing tarns oil pan bolts. All this so-called work was done by the Jeep dealer in Hilo, Hawaii.

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    Customer ServicePrice

    Reviewed Feb. 1, 2012

    I own a 2006 Jeep Liberty that I purchased new. I had several problems with the window regulators breaking and the windows falling down or failing to roll back up. The first few times these were replaced under warranty. After my warranty expired, my back two windows broke and fell down. I called to find out what this would cost and was told about $400 per window. I did not have nearly $900 to shell out to have this fixed when there is an obvious problem with these windows in this model year.

    Last year, I found out Jeep decided to extend the warranty on these windows for model years 2006-2007 for 7 years. I called my dealer to find out about this warranty and was asked for my Vin number, they ran the number and told me my car did not qualify as it was past the cut off month - mine built in March '06 and they said it was for anything after May '06 and later. The letter says nothing about this! They said I could have them fixed and pay for it and then try to get my money back from Chrysler Jeep.

    I am a single mother and don't have that kind of money to get these fixed for a problem that Jeep is very aware of! This is very unsafe as your car can easily be broken into if the window starts to fall. All someone has to do is push down, reach in and open the car. I currently have wedges stuck in between the glass and door to try and keep these up. It is ridiculous. I can't use my windows and I will never be able to sell this car or trade it in with this problem not fixed. The cost is too expensive that no one else will want to pay to have it done. I am stuck with this car that was poorly designed that Jeep is very aware of and now will do nothing about it.

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    Customer Service

    Reviewed Jan. 31, 2012

    I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.

    In either case, I'm in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. I'm baffled. It wasn't before. They asked me to pay them over $400 to diagnose and perform preventive services that weren't needed prior to them changing my oil.

    I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I won't be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isn't that at least worth looking into considering the safety issues it poses?

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    Reviewed Jan. 27, 2012

    I have a new 2011 Jeep Patriot. The car does not even have 2K miles on and the brakes squeal. The dealer has already replaced the brakes, and the problem continues. It's been a week, and the dealer is still waiting to hear back from Jeep. I guess my life is not important to Jeep.

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    Customer ServicePrice

    Reviewed Jan. 25, 2012

    Let it be known that the life of an importer of Jeep Liberty CRDs to Canada is humiliated into a great deal of time wasting trouble. Dealers in my city of Saskatoon, Saskatchewan, Canada don't like importers. They call us “curbers.” A bad word. The Chrysler service departments don't like the Liberty CRD. The latest problem is when I must go to my local dealer to get the daytime running lights activated. DRLs are mandatory to satisfy the Canadian Auto Registrar.

    Dealers charge $90 for the Canadian module and they charge $90 to activate the module, which looks like a relay that goes into the left hand side dash fuse box. The US module plugs right in beside the Canadian one and when the programming is finished you unplug the US relay module. (It buzzes if you leave it in). Today the dealer took my CRD into their shop. I signed the waiver and in a half hour I get a call that they cannot get their computer to get into the Liberty’s computer. This means no DRL and no to any updates. I got back into my CRD and noticed the air bag light was on. I tried plugging the US module back in and also tried disconnecting the battery for reset.

    Nothing works. Dodge City service department Saskatoon, SK is stating no responsibility and will not hook their computer up to my ECU unless I agree to at least $2,000 minimum work order. The Jeep CRD and a Canadian importer are victims.

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    Price

    Reviewed Jan. 24, 2012

    I have a 2007 Jeep Commander. I went to drive it today, and again, it would not start. The car has had its battery replaced already, and this has happened a couple of times since I've owned it. I have had many "electrical quirks" such as lights blinking and going off. It also has completely turned off on the turnpike on a hill. There was no power in the vehicle, and the left lane traffic is extremely dangerous. The jeep does frequently lurch forward when at a stop, when the engine is still running. I keep looking for recalls, and found none, but others I know with Commanders have had the same issues. How many complaints, before they are made to fix the problems at their cost, not mine?

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    Customer ServiceStaff

    Reviewed Jan. 23, 2012

    I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didn't go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.

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    Reviewed Jan. 18, 2012

    I engaged the 4 wheel drive on my 05 Jeep Liberty Sport edition, which is an automatic, and now, while in 2 Hi, the "Part Time" indicator light is on, albeit the vehicle is obviously in 2 wheel drive, I can tell it is no longer in 4 Hi or 4 Lo. And when I engage 4 Hi or 4 Lo, the indicator turns off.

    Any ideas what the issue might be? Is it the Powertrain Control Module? Is it the Transfer Case Position Sensor, or harness? And can I work on it from underneath the vehicle? I have done my research both locally and online, and I have found multiple forums with patrons posing the same problem I have.

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    Reviewed Jan. 17, 2012

    I bought a 2004 Jeep Liberty (used) with 30,000 miles on it. The first year, I had to replace the transfer case. Next came the PCM computer, not counting the endless times I had to replace so many sensors. I live in the city where these jeeps are built. I will never buy another Chrysler product.

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    Customer Service

    Reviewed Jan. 14, 2012

    I have a 2006 Jeep Commander. Everything from leaking grab bars to the brake system is broken. The door handles busted out. The grab bars leak every time it rains or you wash the car. You can be driving and all the dash lights come on but it has died while driving on interstate 75 at 70mph. stalls at lights, stop signs, esp. bas lights come on. The smell from the wet carpet and floor when it leaks is unbearable. When questioned the dealer about mold, the response was no way this car is built to last and withstand the wet. Dealer had the vehicle from Sept 14 to Jan 7 and only replaced door handles at my cost. This car is a safety hazard and I am afraid to drive it. It only has 67k miles on it.

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    Reliability

    Reviewed Jan. 14, 2012

    How many people have to report that Jeep products have engines that are defective and are ruined by the valve seat dropping?! We just spent $4000.00 on a 2002 Liberty and the dealership said, "Hey we fixed those valves in the new one." Well how does that help all of us that got stuck with the old engine? The rings were made with powdered metal that ends up shattering. Please look into how often this happens. Jeep should reimburse people.

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    Reviewed Jan. 12, 2012

    I am writing seeking help. I have failed to receive any acceptable resolution to my problem. Please see below my submission to the NHTSA. Please contact me at any time so we can reach a quick and mutual resolution.

    The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local jeep dealer (Easton, MD) that all support that this is not an isolated issue.

    I have again been told that there will be no recall because this is not a safety issue. I disagree strongly! When driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? The risks are huge to the safety of the vehicle occupants and others on the road should something fall out.

    The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use? This makes no sense. The rear window has no support and falls inside the window. It is currently held up with packing tape.

    To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below.

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    Reviewed Jan. 11, 2012

    2005 Jeep Liberty 3.7L: Both rear windows fall down. The regulator goes out. I spoke to several mechanics. It happens all the time to 2005-2006 and 2007's. This is not a recall item on Jeep’s website. On Jeep forum, one consumer said "Bad regulator, not a safety issue, so no recall.” If this is what Jeep/Chrysler told him/them, this is just wrong. Why would they put a lock on the rear window and a child safety lock on the rear door if not for "safety"? There are hundreds of forums with thousands of complaints about the Jeep rear window regulators. Jeep should have a recall notice for these vehicles. And if they will not repair, at least they should permanently fix so that they do not operate and just stay up.

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    Reviewed Jan. 6, 2012

    Jeep Liberty 2004. After replacing a battery a week ago, I had a stall problem. I mentioned the battery because of a noise I heard before it died that I did not take much noise in but relates to the stall I had this week. I was coming home from work in congested traffic and started hearing a "whirring" noise. I heard it several times and noticed it was coming from my dash. This is also when I noticed the dash lights (radio and odometer lights were flickering). I also noticed a slight lose of power. As I came up to a light and stopped, the Jeep stalled. I quickly pushed the hazard lights, put it in park and restarted it. No problems since. I am concerned about driving it. What if I had been driving and not stopping at a light? I was in bumper to bumper traffic.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2012

    I have a 2006 Jeep Liberty that I bought used in August of 2009 with only 16,000 miles on it. One month after I purchased my Jeep, the front passenger window regulator went out. I got online to see about the cost of repair and found out about this widespread problem. I couldn't afford to pay for the repair so I had to tape the window up. In April of 2010, the rear drivers side window went out, so I taped it up. Yesterday, the rear passengers side window went out and now I am fed up.

    I called Chrysler Corporate (800-xxx-xxxx) today and complained that I now have three windows that do not work and do not have the money to fix them and I'm driving around with taped up windows. I told them that I know for a fact that this is a widespread problem and I know that the regulators are made of cheap plastic that will not hold up to the repetitive motion of windows being rolled up and down.

    The customer service lady then asked, "What is it that you are asking Chrysler to do?" and I said, "You are going to fix my windows. This is a serious security problem as someone could easily break into my car." After she asked me a bunch of questions and put me on hold several times, she then came back and said they were going to expedite the problem and give me a case number and have someone call me. I hope they follow through and actually make the repairs. I will throw a fit if they try and make me pay one penny. I will not do it!

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    Reviewed Dec. 31, 2011

    I have a 2007 pre-owned certified Jeep Liberty under 80,000 miles. My car wouldn't start so I had it towed to the dealership. I was informed that there was a rod in the steering column that attached to the ignition that shirred off. The part is backordered on 398 vehicles and there are none being made. How is this acceptable? Chrysler needs to support their vehicles! I am without a car. My car is my office on wheels. My car is now sitting at a dealership and I am paying about $80 a day for a rental! This for a 2007 car! Chrysler needs to do something about this!

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    Reviewed Dec. 28, 2011

    It's a 2007 Jeep Compass with 42,000 miles. This has been the worst car ever! This will make the second time the clutch is failing, both times within less than 12k miles and a little over a year. First time it happened I knew it could have not been my driving ( I never had issues with clutches before and I bought it brand new). The dealer replaced the t/o bearing and clutch plate. The dealer was in shock because they had no clue what caused the clutch and bearing to shatter.

    Now I am at a second time, out of 3/36 warranty and I am ** because the dealer did not know what the root cause of my problem was. The sad part is that this is not the only problem with the car. It has had multiple issues that the dealer can never catch it doing. I mean it is awesome when it decides not to start. No battery click, no starter engaging, no cranking, nothing. Then 10 mins later, oh it starts fine.

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    Staff

    Reviewed Dec. 28, 2011

    My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.

    As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I don't know how long.

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    Reviewed Dec. 27, 2011

    I contacted the two listed below back in November 2010. Both locations asked if I bought the vehicle from them. I told them no and they told me they could not help me. I was told the same thing by Bob Baker Jeep in Carlsbad, CA.

    Why is it that none of these dealers have any interest at all in helping a Jeep customer? Do you have the address for the corporate office where I can send a formal complaint?

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    Staff

    Reviewed Dec. 24, 2011

    I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear driver's side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.

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    Coverage

    Reviewed Dec. 15, 2011

    My wife and I bought a 08 Commander three months ago. When taking it to my mechanic to have an oil change performed, he saw a leak coming from the engine block. I contacted Chrysler and was told to take it to a dealership to have them diagnose the issue to see if they could help cover it. The dealership found a crankshaft seal leaking which I have replaced at the time, granted the vehicle only has 30,000 miles on it. Chrysler informed me that they cannot cover it because they can’t tell if it was pre existing when we bought it or not.

    I will definitely remember this when my 05 Ram and Jeep need to be replaced when I find a different make to buy. They fail to realize that the main issue is that stuff is failing in the engine and transmissions of all their vehicles with low miles. The US tax payers helped bail the auto industry out and they can’t help the people who purchase their vehicles by backing up what they sell.

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    Reviewed Dec. 13, 2011

    I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done research—shame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just can't believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they won't stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.

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    Reviewed Dec. 11, 2011

    My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and would not become idle. This was right in the middle of a busy intersection, with our kids in the jeep. We were told by a Jeep dealership that the engine computer has shorted out, and needs to be replaced. The cost is $1,100.00. They do not offer a new computer, only a rebuilt one that is available through the dealer.

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    Reviewed Dec. 9, 2011

    I ordered a 2012 Jeep Liberty Jet from the factory. The engine ticks loudly, while in idle, and never stops. At 50-60mph, the engine shudders, vibrates and has a roar to it, sounding and feeling like the wedges you go over, to slow your vehicle down. It has 700 miles, and these are from going to the dealerships, and independent mechanics. 3 dealership trips, and 2 trips to independent mechanics. Chrysler refused to do anything about it.

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    Reviewed Dec. 8, 2011

    I own a 2006 Jeep Commander, that I bought new. I have all of my receipts for everything, my truck has been well maintained, except for the fact that it has leaked since the beginning. I have had it serviced 7 times for the leak, and yet, I have a huge puddle in my passenger area, yet again. I don't know if there is mold in it, but they assure me that there isn't. I cant be sure. The car has also stalled for no reason several times. They can't explain that either. I don't know what to do with this truck. I have spent a small fortune getting it fixed over and over again, for the same problems.

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    Reviewed Dec. 7, 2011

    I have a 2006 jeep commander. I bought it 2 years old from dealership. I am experiencing a problem. When I go through the smallest of puddles, my belt must slip and I lose my ability to steer properly. Like having to power steering. I have brought it to my mechanic and have now brought it to jeep. No one not even jeep knows how to fix this. There has been references made to an undercarriage shield, yet jeep says my car doesn't have one made for it. The service department told me to avoid going through puddles at all costs. Do you know how impossible that is when it rains. So I have a Jeep Commander and I can't go through puddles.

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    Customer ServiceStaff

    Reviewed Dec. 4, 2011

    We have a 2008 Jeep Patriot and it was purchased new. Within the first year, our sunroof started leaking. We took the car to the dealership three to four times before they finally replaced the seal on it. They kept saying they were bugs or leaves in the tracks. It wasn't until I threatened to get a lawyer that they replaced the seal. Our liner has spots on it from the water damage and the mechanic's hands. We have now owned our car for three and a half years. It has 46,000 miles. This last month, it has started leaking again!

    We noticed water on the passenger side flooring (a puddle) and could not find water anywhere else. After looking online, I thought it was possibly a clogged hose from the defrost. We took the car to a mechanic who has confirmed that it would not be a problem and suggested that we go to a body repair specialist to find where the leak is coming from. After looking at the car and the large puddle in our car, it looks like it is coming from somewhere around the rear window. I have called Jeep and the assigned case manager will not commit to fixing it. They want us to pay the dealership to look at it and then they may possibly allow us to have a copay to repair this. How can they get by with this? It appears that this is a common problem. We feel that our car is ruined! You can hear water under the floor! Help!

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    CoveragePrice

    Reviewed Dec. 1, 2011

    2003 Jeep Liberty Freedom Edition (original owner).

    I have replaced the motor on my left rear window on three separate occasions. The first time was covered under warranty, but it was out of pocket the second and third time. It's expensive and apparently a consistent problem with other Jeep Liberty owners. According to the dealership in Davis, this part has not been recalled.

    With the first use of my car for the day, a metal grinding sound occurs when I brake (lasts for about 3-4 brake uses and then goes away). It's very loud and embarrassing, though I was assured that my life is not in danger. I was told that this is due to debris from the elements (air, dirt, etc.). I am the original owner of this Jeep Liberty and this has never happened in 8 years, until now.

    From a standstill and then pressing the gas pedal to drive my automatic Jeep, my car jerks (I can feel it and hear it) as if I were driving a stick shift car in the wrong gear. Dealer does not know why.

    My car has turned off three times when I stop at a red light (stop light, etc.) and I have to restart the Jeep. Sometime it turns on. Other times, I wait and then try again and it turned on. I just took it to the dealer where I was charged a hefty diagnostic fee. However, they could not tell me what the problem was. I am paying a fee, yet they can't determine the problem for my car turning off while I am in moving traffic.

    Does anyone know if it is "legal" to charge a diagnostic fee when the dealership can't determine the problem? I would accept the fee if they were addressing the problem; however, they are not.

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    Customer ServiceContract & TermsCoverageReliability

    Reviewed Nov. 28, 2011

    I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep in New York City with the understanding that there was at 36,000-mile bumper to bumper warranty and an unlimited powertrain warranty. As per the warranty, I had my service routinely done at Riverdale Jeep in Bronx, NY. At 34,000 miles at 10:00 pm while on the NJ Turnpike with my 3-year-old son in the car, my car started overheating. I pulled over, popped the hood and smelled radiator fluid. I looked at the bottom of car and noticed radiator fluid dripping from under the car. I thought I had a radiator leak.

    I called my husband and he brought me radiator fluid, we put in the radiator fluid and the car turned on, it was not overheating so we attempted to drive home (to be looked at in the morning at jeep). The car started overheating again, I pulled over in the gas station re-popped the hood brought more radiator fluid poured it in and noticed it pour out of the bottom of car. There was a mechanic who looked at car and noticed the water pump was totally broken. The mechanic indicated that this should not happen until about 100,000 miles. The car was towed to Little Ferry Jeep and they called me stating that the water pump was broken and that there was engine damage due to the broken pump but that they were voiding the warranty. I told them not to touch my vehicle and called a tow have my vehicle brought to my Riverdale Jeep dealer where I do my services.

    Little Falls Jeep changed the water pump without my permission and left a warranty hold on the engine damage that was directly caused as a result of the broken water pump as per Riverdale Jeep. Riverdale jeep was unable (even though they indicated that it should be covered) to cover under warranty due to Little Ferry changing the water pump and putting a void on my engine repair. Sonny, the mechanic at Riverdale Jeep in Bronx, NY explained to me that the engine damage is a direct result of the broken water pump that Little Falls took out of my vehicle without my permission. Sonny also indicated that since the water pump was totally broken, none of the coolant would have gotten to the engine and that the overheat light or sensor would not have told me this until a couple of minutes and that is why I have engine damage. Three cylinders need to be replaced, not the total engine as Little Falls would have led me to believe.

    Now I am paying $3,300 to Riverdale to fix damages to my engine that resulted from the defective water pump which all should have been covered under the lifetime powertrain warranty. The car is less than 2 yrs old. I want the $3,300 back and my powertrain warranty re-instated as per the purchase agreement.

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    Reviewed Nov. 23, 2011

    The Jeep Liberty 2.8L CRD has a flaw in its design. The EGR valve is a high failure item in the 2.8 CRD. One of the modes is set to "fail ope", with no accompanying "Check Eng" light. When the EGR fails open, unregulated air flows into the intercooler, causing complete failure, and then allowing the turbo to receive unregulated air, leading to its failure. This all happened in less then 3 miles last week, on my 2006 Jeep Liberty 2.8 CRD with 87,000 miles on it. $5,200 later the car is running, but what a bill for a poor design, with no bypass line. For wanting a $150 EGR valve, the motor was lost.

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    Punctuality & Speed

    Reviewed Nov. 23, 2011

    I bought my 2007 Jeep Patriot brand new. About a year later, my jeep stalled at a light. It was raining and started right away so I figured maybe some water had gotten into a hose or the engine. It didn't stall after that for another year. Since then, it stalls every time it rains! I am so fed up with Jeep not recalling their vehicles for known issues. It seems like someone has to die and a lawsuit has to be filed before they do anything to fix their problems. I am so tired of having to invest money in this car.

    At around 60, 000 miles, I had to replace both ball joints. Even with an alignment my car still vibrates at high speeds. The transmission struggles when accelerating. I've had to replace all my rotors! My driver side window squeals as it is rolled up. There was a mysterious leak thru my trunk that resulted in water being accumulated where the spare tire is. Took it the dealership and they replaced the rubber gasket but the damage was already done. I service my SUV regularly so I wouldn't expect so many problems. I use fuel injection additives to make sure the fuel system is clean. I change my spark plugs on time. I never had this much problems with my 2000 Galant.

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    Staff

    Reviewed Nov. 22, 2011

    My wife went to an automated car wash. When the wash was done, she put the Jeep in drive and the vehicle took off on its own. She could not get the Jeep to slow down at all. Using all her force on the brake, she could not slow the vehicle down. She ended up flipping the Jeep several times, totaling the vehicle. Thank God there were no pedestrians or other vehicles involved. She was lucky that she was not killed. She has several broken ribs and lacerations and was badly bruised. She’s never been in such pain. I think that Chrysler needs to look at this situation very closely. It also seems that the government should be stepping in also seeing how many of these incidents have now happened. Could someone please help us with this on whom to contact about this?

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    Reviewed Nov. 21, 2011

    The wiring that goes to all the lights are up under the dash near the brake pedal. After driving the jeep for some time, all of a sudden the lights quit working. After having it checked, the brake pedal had rubbed against the wiring and rubbed them until they completely came apart losing all connection. Therefore, the lights, signals and everything quit working. I had it repaired, but still the lights only work part of the time. The mechanic at the Dodge place told us it was a wonder it had not caught on fire.

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    Reviewed Nov. 21, 2011

    I have a 2007 Jeep Liberty with a 3.7 engine. Last month, I had to put in over 1800.00 in engine repair because of carbon build up on the cylinders and valves. Since the time of this repair, I have been digging into this issue and have found out that Jeep is aware of this problem but has chosen not to address it. Searching the internet has produced numerous instances of the same issue I am having. I have also talked with the people at the local Jeep dealership. They also admit (unofficially) that there is a problem and my Jeep is one of many that this issue has and is happening. If you are having or have had this issue also please send me an e-mail

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    Reviewed Nov. 18, 2011

    I purchased a 2002 Jeep Liberty in April, and I have really enjoyed it until recently. It only has 73,000 miles on it. And one day I was leaving work and heard a clunk sound. When I got home, I opened the hood and checked the oil. It was completely gone, and it was less than 3000 miles since it's last change. It started to make a rattle sound, and so I took it to two different mechanics, one Chrysler and was told the entire engine needs to be replaced. I had refilled the oil and haven't lost any since, and now I find out that this has happened to many people and Chrysler replaced the engine and model and is not helping those that need the repair done.

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    Reviewed Nov. 15, 2011

    Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else’s car.

    The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, that's why your remote doesn't work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guy's car though. I know there are a finite amount of codes to go around, but what are the odds? I'm lucky that mine works still.

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    CoveragePrice

    Reviewed Nov. 10, 2011

    This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The recall was performed and the motor was replaced. After replacement, the # 1 and # 2 speed fans/blowers were no longer operable. I contacted the dealer who replaced blower motor. I was told this often happens after blower motor is replaced as resistor blows. It is not covered under warranty or recall, even though the direct cause was due to recall replacement of blower motor. The estimated cost will be $150-$200 to repair.

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    Reviewed Nov. 7, 2011

    2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timing belt. Three weeks and still waiting. IIwas told the parts would be in December 17, 2011! Unacceptable! If I were on a business trip, I would have to leave the vehicle for 2 to 3 months? It isn't 10 years old!

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    PriceStaff

    Reviewed Nov. 7, 2011

    I bought a 2008 Jeep Liberty. I purchased it off of the used car lot, however, it only had approximately 3,000 miles on it and had never been previously owned. I have been having problems with my driver's side window not being able to go down most of the time. Although when I did get it down, it would always go up. Finally, it stopped altogether and the switch actually broke off completely. I spoke with a person at a Jeep dealership about this. He quoted me a price for the part then let me speak with the labor department. When I spoke with them regarding the labor, the man did not have to look up the price. He knew right away down to dollars and cents. After reading about the same problem over and over, it seems like this is obviously a defect on Chrysler's part and this needs to be recalled.

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    Reviewed Nov. 1, 2011

    I bought a 2008 Jeep Liberty and took it home for one day--it had multiple issues. The stability control was messed up and so was the brake assist. I couldn't even drive it. It was uncomfortable, to say the least. I took it back before the financing even went through. For vehicles priced this high, there shouldn't be issues. My credit took a hit because they sent it through so many companies all at once for a vehicle. I will never buy a jeep!

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    Reviewed Oct. 28, 2011

    The steering wheel of our new Jeep Liberty is too thick to get my very small hands around. It is also made of a smooth material. This is a bad design. When making turns, I have lost my grip on the wheel on many occasions. On one such occasion, I plowed into a post. Thank goodness it wasn't a child.

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    Reviewed Oct. 27, 2011

    While driving down the freeway in the left lane, about to pass a tractor/trailer and another vehicle plus a tractor/trailer directly behind me, my '05 Jeep Liberty suddenly fully accelerated. As soon as I passed the T/T, I cut to the right and on to the shoulder of the road while breaking and turned off the key. Once my heart stopped racing, I turned the key to the on position and noticed a new warning light. The "Electronic Throttle Control" according to my owner's manual. After about 5-10 minutes, I tried starting it again but it immediately started revving into the stratosphere, so I shut it off and called a tow truck. The next day, my husband went out and it started up fine but he isn't going to run it until it's fixed.

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    Reviewed Oct. 23, 2011

    I bought a 2007 Jeep Liberty in 2010. The first problem was with the windows. They keep coming off-track. After months of dealing with Orr Honda in Texarkana, AR, they said they were finally fixed by replacing the regulators or something like that in each of them. Less than 6 months later, the rear driver side went out. They said that I had just ran out of warranty and it would be $330.00. Then, the driver side window went out and today, the passenger window went out. I cannot afford all of these window problem. I have had people come up to me and say, "have your windows gone out yet?" Or say, "I see your windows are wedged, I had to keep mine that way until I got rid of it". Is there somewhere I can turn to with the company?

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    Reviewed Oct. 22, 2011

    I bought a brand new 2011 Patriot with only 5 miles on it in Feb. 2011. Before my first oil change, I had started having problems. On two separate occasions, I heard an unexplained noise almost as if my ball joint had broken and my wheel was about to fall off. The first time, it only happened for a few seconds, the second time I pulled over, nothing seemed wrong. When I got back in it, it drove fine. Of course the dealer couldn't do anything because there was not a malfunction light on.

    Since then, the problems keep coming. There is a dead spot when accelerating around 50mph, I then have to mash the gas to get it past it. The transmission feels weak; the dealer won't do anything until it breaks. Then I just noticed the other day my door hinge has begun rusting already. I would expect it after about two years but not 8 months. Jeep has gone to hell since Chrysler bought them in the late 80's. I knew I should have bought a GM.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2011

    My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.

    Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldn't start. It seemed to be the exact same issue.

    In Texas I had it towed to the original dealer I'd purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldn't get the Patriot to do the same thing, they said they'd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.

    Two weeks later I'm back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.

    How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someone's life. I've called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. I'd be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

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    StaffReliability

    Reviewed Oct. 13, 2011

    I bought a Jeep Commander three years ago at this dealership. While it had a current inspection, the tires needed to be replaced immediately. The airbag light has been on since I bought the car. The heating system (and cooling) does not shut off. I was told when I bought it that the heating system was fine.

    There are no lights on the dash for the heating/cooling system. Now the transmission is acting up. The tack will go very high as it gets stuck in low gear. When I stop the car, turn it off and back on, it somehow must reset itself. My window controls on the driver side door no longer work in the front of the car. The seats are all badly stained. I have had this to a dealer in Warren, PA for repairs, but they have been unable to find the problems. Now, of course, my extended warranty is up and I do not have the funds to purchase another one. This car is a money pit. I love how it drives, but now I'm stuck with an unreliable vehicle that I still owe $14,000 on.

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    Reviewed Oct. 10, 2011

    I purchased a 2005 Jeep Liberty new from a local dealer in Mesa, AZ. The day we picked it up, the water pump was found leaking and was replaced. Now in October 2011, we have replaced the water pump seven times. And as I write this, it is back in the shop for a leaking water pump. The last one lasted three months. We have had the rear differential replaced three times and it is howling again. All the window regulators have been replaced at least three times each. We are so afraid to drive this vehicle out of town. We rent one instead to go to the mountains or to travel to San Diego. Our government wants us to buy American. Why should we? The USA cannot build an auto like 30 years ago. I'm very frustrated and will never buy a Chrysler product again nor will anyone in our family do so.

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    Reviewed Oct. 10, 2011

    The vehicle overheats and accelerates or over revs. This occurs even with the vehicle idling in park.

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    Reviewed Oct. 6, 2011

    This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the driver's rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasn't there when we dropped it off. We'll have to drop it off again tonight for them to fix it. So again, I'm without a car to get around and this is such an inconvenience.

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    Customer ServicePunctuality & SpeedReliability

    Reviewed Oct. 5, 2011

    My rear passenger window has broken for the 4th time. This time, I had had enough so I contacted Chrysler to request payment for the repair. Two weeks later, and after the most frustrating customer service (or complete lack thereof) experience I have ever had, the window is still broken. I am so fed up with Chrysler. Clearly, they have a defective product on the market. They simply don't care and refuse to issue a recall. It is deplorable. I have also had to replace the transmission. And every time my battery dies, I have to get the car towed, because even after letting it charge for 30-60 minutes, the car dies the minute I put it in gear. I am making sure everyone I know understands how incredibly horrible this company is and never buys a Chrysler product. I'm sure glad my tax dollars helped bail Chrysler out. Well, I am not.

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    Price

    Reviewed Oct. 4, 2011

    The back driver side window fell down and wouldn't roll back up. Dealership charged $240 for labor and repairs. Yesterday, the same thing happened to the back passenger window which cost another $240. When will they issue a recall on 2006 Liberty's?

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    CoverageSales & MarketingStaff

    Reviewed Oct. 3, 2011

    DaimlerChrysler does not stand behind their lump of **. The 2002 Jeep Liberty a.k.a. lemony is a rolling piece of gutless **. Everything that can go wrong will or already did. Here is how ** up mine is. I knew how to hold back on the mileage and not drive too often. I have 101K miles now and I am the original owner. I picked up this ** in October 2002, nine years ago.

    The driver's side seat belt locking mechanism (orange button) malfunctioned. The cost to repair at the dealer was $200 and it was not covered by the warranty. ** you, Jeep! The small hydraulic jack used too often to fix many flats since Jeep put ** soft Badyear tires on it. The jack is stuck in up position. The small hydraulic devices that hold the hood in open position got worn so it can no longer hold the hood open. I had to open the hood a lot.

    Now, I use an approximately 2 ft. section of PVC pipe as a hood holder, which bounces around under the tiny back seat. ** you, Jeep! The breaks squeaked and wore out twice in nine years. What the **? They still squeak and it now vibrates when engaged and while stopping the **. ** you, Jeep! The radiator is made of plastic. I tried to repair it with an Epoxy but let's face it, that is risky. I had to replace it for about $400 including labor. Plastic radiator? ** you, Jeep!

    The engine leaks oil now and the ** at the dealership says that the main seal ($500 repair) needs replacing. Yep, another Jeep trick underway. ** you, Jeep! I let it leak all the time and carry around an extra quarts of oil to replenish it as necessary. ** you, Jeep! The windshield blew out three times and the repairs were costly. The idiots who changed it put the rubber device in wrong so the rain leaked in and rust spots grew on the outside roof. Lets face it, one idiot can be as dumb as the engineer who designed the ** thing. ** you, Jeep!

    The battery cables went loose and the battery died in 2007. ** you, Jeep! Back then, I only had about 50K miles on it. I had to replace them all at once. What a nightmare. ** you, Jeep! The stalling game started in 2008 in regards to a messed up fuel injector--cleaning, repairing, wondering? More ** from a ** team of professional idiots. ** you, Jeep!

    My fantasy is as follows: I want to fill this vehicle with flaming pig ** and deliver it to the ** engineer who designed it. Then, strap his dopey ** to the bumper and slam it into the CEO of DaimlerChrysler. Back and forth, a few dozen times, should finish up what is left of the rolling skuzz bucket of bolts. By the way, I still have it, baby it, and drive it like it is "Christine" knowing at any second that it will ** me over somehow, some way and somewhere unknown, with a lengthy bill waiting to kill me again.

    Not only is DC the ** company who does not care about its products or customers, but this makes me never want to get behind the wheel of any American "assembled" car, ever again. My next car will be a late '80s or early '90s VW Scirocco, or something like a semi-old Honda Accord, with under 100K miles. Used Japanese or German cars will get me around for my driving needs, when I am not on a bicycle or out walking. Jeep rewrote the book on scamming and laughing in our faces. Everything about this company is evil and pathetic to me now. ** you, Jeep and die!

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    Reviewed Sept. 29, 2011

    To start, my father retired from Chrysler and we have always had Chrysler products. We have owned four or five jeeps, plus other Chrysler cars. My son and son-in-law both have Dodge Ram pickup trucks, so Chrysler is in our blood. Until now! I will never buy Chrysler. Years ago, like 45 years, Chrysler was known for not starting in rainy weather. Is this what you are going back to?

    We bought a new 2009 Jeep Liberty and not too long after we bought it, they had to replace the whole transmission. We have experienced terrible gas mileage of no more than 14 mpg, city or highway. That is awful. We would have gotten rid of it except we four down tow it and have the tow bar installed on it. We also have a brake buddy for it.

    Lately the key lock has not been working right, slow, and we thought it was needing a new battery. Then one morning, we went to leave in the car and all the dash lights came on and wipers wouldn't turn off. Then the car locked in park. We tried to figure it out for days and the dash finally said "no bus". You can't find out what that means anywhere. We finally got it out of park and drove it to the dealership. Guess what, dash board cluster was bad and to the tune of $608.00. This Jeep is only 1700 miles over warranty. We also have a 15-year-old Chev truck with 150,000 miles and never had the problems this Jeep has had, plus it gets way better gas mileage. The dealership Cueter Chrysler is the best I have ever worked with and their service is second to none. Too bad they don't have good vehicles to work on.

    I think Chrysler should at least pay the bill on this because it should have never gone bad in the first place. I feel I have a lemon, and being disabled and retired, I should not have to worry about this happening on a pretty new vehicle. Please let me know if you are willing to do anything for us, or whether or not I should carry on with this complaint.

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    Price

    Reviewed Sept. 27, 2011

    My Limited Jeep Liberty 2004 revs up when at a stop, particularly at stop signs and stop lights. This seems to be a problem with many jeeps after doing some search on the internet. The revving up has been getting worse.

    In addition, I just realized that I paid for the replacement of bad ball joints on my car soon after I purchased it from Diamond Dodge Jeep Chrysler in Flagstaff, AZ. Unfortunately, I have no clue about cars and I was told that I needed a replacement which cost close to $1,000 and only later, much later to find out that I had replaced and paid for something that there was a recall for. I took it back to the same dealership for the recall and they never once told me that they were going to refund me for the $1.000.

    I know I sound very dumb that I went along with the mechanic when they told me that my car needed two new ball joints and then later took it back in for a recall and only now finding out that they were the same issue. The terrible part is that I got it both done at the same dealership that I bought my car from and they did not tell me that they had the ball joints fixed already and that they would refund me my $1,000, instead, they told me they replaced the ball joints after they already had fixed it. Unfortunately, I can't do anything about it now as I've noticed that that dealership no longer exists, probably because they were up to no good.

    Is there anything I can do or anything you would recommend to me to do for both of my issues above?

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    Reviewed Sept. 25, 2011

    My 2006 Jeep Liberty rear window regulators have been replaced four times. We do not even use the rear windows so there is no reason for them to just drop while driving. Jeep will not do anything about this, and as I am seeing, this is a common problem.

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    Reviewed Sept. 24, 2011

    My 2006 Jeep Liberty (standard) has had all four windows changed. It needed a new steering column because of a part built into the column to recognize the key (wouldn't start). Also, it needed a new transfer case, and the back window leaks into the vehicle. The shifting lever kept coming out when operating the vehicle. The jack for changing tires doesn't lift the car up high enough to change the tire.

    Jeep dealer said that there was nothing wrong with the windows until they finally recalled them. I had to duct tape them up so they wouldn't fall into the frame. There was no point in locking the vehicle when all we had to do was push the window down! My windows are beginning to sound just like they did when I had to have them all replaced the last time because the glass would fall into the door frame.

    I had to get a steering column from eBay because we were told by the dealer that they were on triple back order throughout the whole United States! I also had to replace the transfer case when it blew apart in my driveway trying to move it after a heavy snow to get the driveway plowed. I haven't even tried to fix the leak in the back window yet. I had to get stack wood under the jack until it could lift the car up enough to change the tire. What's next? A five years old without off road driving and it is falling apart. Not cool.

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    Reviewed Sept. 20, 2011

    8/18/2011. I woke up to 2 inches of water on the passenger side. I thought it was the windshield. I had it replaced 3 times and still getting water inside on the passenger side.

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    Reviewed Sept. 19, 2011

    The window regulators keep breaking in my 2006 Jeep Liberty. I am now out $450.00 and I am being inconvenienced everytime they break.

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    Reviewed Sept. 19, 2011

    This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway.

    This happened to me 3 times.

    I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it "out" of the malfunctioning mode!

    I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.

    Today, I am on my way to shop to see what they can or can't do to the jeep. Last time, when I had the tranny light problem, the shop said, "Well, it isn't on now!" Well, that is Murphy's law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isn't on. This is a nightmare!

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    Reliability

    Reviewed Sept. 15, 2011

    In 2008, I purchased a New Jeep Patriot. In 2011 with only 28,915 miles on the vehicle, I had to replace both ball joints, and since the ball joint on this vehicle can only be replaced with the attached control arm, they also had to be replaced. I also had to replace two front tires because from rubbing on the defective parts, the tires were worn down to the steel belts. There is no way that this should have occurred with the low mileage on the vehicle. Jeep tells me that they have no recall on this model.

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    Installation & Setup

    Reviewed Sept. 14, 2011

    My Jeep's window regulators keep breaking. I have installed four now and another just broke. I have replaced each window now at least once. The plastic nylon clips break and the cable winds inside the housing. Chrysler has not recalled the regulators. There is no recourse except to pay another $90 off the Internet and buy another one. I don't know how they can get by with this. There is enough complaints filed. What is your organization doing to help?

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    Price

    Reviewed Sept. 7, 2011

    The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

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    Customer Service

    Reviewed Sept. 6, 2011

    I purchased a 2007 Jeep Liberty and I found I had bought a window monster. Not only did the regulator break, but you had to put a new window to go with it. I had six windows replaced, and two of them were the new model.

    I had 3 weeks left on my warranties when the last one happened. I argued with the service writer and he gave me a number to call. I called and argued with them and then I went to the website and sent in multiple complaints.

    Well, Jeep responded and sent me an extension, for the windows and regulators only, for ten years and it will go with the vehicle. So, go get them. They will work with you if you yell loud enough. I hope this helps the rest of the window droppers.

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    Reviewed Sept. 4, 2011

    The 2010 Jeep Commander had a problem with the transmission and was told it was the torque converter and was in the shop for approximately a week. It is in for a second time for the transmission and was told that it has to be rebuilt, not replaced. It has been almost 2 weeks and still no vehicle. This is our fourth vehicle from this dealer and we also have problems with our 2008 Dodge 2500 Big Horn Diesel which has been in twice for a turbo problem and still having problems. We are very unhappy and would like some sort of satisfaction. Thank you for your time.

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    Punctuality & Speed

    Reviewed Aug. 30, 2011

    Repair Issues - An improper or inferior repair

    Problem: On the 24 Nov 2010, I came into the Springfield Jeep and Chrysler dealership because my car had ran hot the day before. They said the problem was the therostate, but they could not tell which one was not opening so they said both had to be replaced. So I left my car and they replaced the first one and they had to order the second one. I returned on 2 Dec 2010 to have the second one replaced. Then two months later, my car ran hot again. So I was told to bring the car back, but the car did not run hot for them so they said they could not find out what the problem was so I left with my car and was told if it runs hot again bring it back.

    In two more months it ran hot again, again nothing happened in which they could not tell me what was going on. This continued until a week ago, when my car ran hot and would not cool down and I could not make it out to the dealership who had serviced it. I was told to take it to Liberty jeep and Chrysler in Hinesville, GA, where it is today. They told me something foreign was placed in the radiator and that I need a new radiator, new engine and air conditioner unit because the problem with my car was not fixed. It had gotten so bad everything was going wrong. Prior to this, my car was serviced in Maryland where I lived --at Fred's Jeep ad Chrysler in Laurel, MD. I have a Jeep Patriot 2007, Silver which I purchased in 2008. So basically, I only had this car for two years. I am very dissatisfied with this service and unhappy about my car because now I do not have a car.

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    Reviewed Aug. 28, 2011

    The window regulators on my Jeep Liberty broke for a total of 5 times now, multiple times on the same windows. Jeep is aware of the problem and refuses to do anything about the problem. However, they just love to charge up to $500 to fix the problem for us. Just look at how many consumers have been burnt by this same problem.

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    Reviewed Aug. 25, 2011

    I have a 2007 Jeep Commander. I have been having issues with not starting/stalling. I can be driving and when I shut it off and then go to turn it back on, it will not start. All I hear is a clicking noise under the hood by the long black fuse box.

    The lights, radio, etc. all works--it just wont start. This only happens every so often. I have not been able to narrow it down. No one seems to be able to pinpoint what the problem is. I have had so much money wrapped into figuring this out.

    I went online to try to see if anyone else has these issues. I was amazed at how many complaints of my kind there are. Wow. Jeep is getting away with this. I have been stranded so many times and unable to drive my Jeep Commander.

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    Reviewed Aug. 24, 2011

    I was auto wreck on August 13, 2011 and my 2002 Jeep Liberty air bags didn't work. My jeep was totaled and I got pretty banged up. By the grace of our Lord, I'm still here, steering. I just purchased the Jeep on August 1, 2011 and when the rear tire blew, I had to go into semi-truck.

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    Reviewed Aug. 18, 2011

    On the first day that I bought the 2006 Jeep Commander, I noticed that when it rains, it leaks through the front passenger grab handles. Also, the door handles gone busted and broken. The engine died quickly, in which I had to pay $100 to fix it. ESP/BAS light, traction light, check engine light and tire pressure light turned on after a loud sound. The air-condition was making a grinding noise while on “low” and “medium” but works out fine on “high.”

    Because the windows were cracked, you can feel the heat pouring through the vents. The radio volume will go up without you touching it and the cruise control will not work now that the dash lights are on.I went to take it back to the dealer and they couldn’t help me because the lights were not on all the time. So I took the jeep to another Dodge dealer to see if we can get somewhere with them.I have purchased the extended warranty and it currently has 65K miles. I just want the dealer to fix the jeep because I am not paying for something that I’m scared to put my kids in.

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    Reviewed Aug. 16, 2011

    I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.

    I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where I've had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.

    On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer.

    On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).

    I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.

    I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. I'm done and no longer have patience to waste valuable time on a vehicle that I'm literally afraid it will leave me stranded.

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    Reviewed Aug. 15, 2011

    Two 2007 Jeep Liberty Limited had trouble with windows malfunctioning, and is still ongoing.

    I replaced the AC compressor a year ago. The Jeep does not cool effectively after less than a year. The dealership stated it will not cover AC compressor because it was under warranty.

    I’m not sure if they put a rebuilt compressor or a new one or if it is another problem. The dealership rode with me and stated the system is working but maybe it is an electrical problem that warrants investigation. I have 50,000 miles on it.

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    Reviewed Aug. 14, 2011

    The brakes on our 2009 Jeep Commander have been squeaking very loud since we bought it. I have taken it in a few times. And the dealer said it's just how they are. I paid for brake inspection to have them tell me that every time. This is our third Chrysler. If this is not taken care of, I will no longer be a customer of yours. I will let my friends and family know. I will try very hard to push a Ford or GM product on them! Thanks. Vince :)

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    Reviewed Aug. 14, 2011

    I have not had an accident and nobody has hit me. I have a 2003 Jeep Liberty and the airbag light has come on for the driver's side. This is a safety factor of the vehicle. And I would like to know why it is not a recall. Please email me and let me know. I don't think it is fair to make me pay for this to be repaired.
    Thank you.

    Jane **

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    Reviewed Aug. 14, 2011

    My 98 Jeep is an amazing car. It has saved my life a few times. The major issue I've had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. I've had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I don't know if it's just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I don't run the AC, it uses more than a quarter. Let me just say it's Texas summer in a black jeep with no AC, and gas prices are going up everyday.

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    Reviewed Aug. 5, 2011

    My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty’s – there are thousands of complaints.

    It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.

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    Reviewed Aug. 3, 2011

    I was heading home from a weekend away in my 2007 Jeep Commander with 62,000km on it and I heard a weird noise coming from the engine compartment. Then I smelled antifreeze and I start losing power. So I pulled off the highway and find a safe place to park, opened the hood and noticed that the fan blades that were attached to the water pump were hitting the alternator and I also noticed the antifreeze pouring out everywhere.

    I called road side and they told me that a tow truck was on its way, but I had nowhere to stay as I was several hours away from home and no rental car company was open to rent me a car as it was late at night. So I spoke with roadside assistance and they assured me that a rental car would be covered while my car was getting fixed. So I found a place to spend the night and rented a car the next day to drive home. When I got home the next day, I called customer service and they informed me that the rental car was not covered and that I was out of luck.

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    Reviewed July 29, 2011

    In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Chrysler 300 that was too hard on gas. Now July 2011, less than 3 years later, I have just paid $4200+ to replace a transmission that was blown. I also had to rent a vehicle to the tune of $300.00+ to accommodate by business travel as I am the owner of 2 businesses that require extensive travel. I have written 3 letters in total to the Windsor Office of Chrysler sent it both by mail & fax and have had not even so much as a courtesy phone call or reply from them regarding my very urgent situation with one of their vehicle. The mere fact that none has taken the time to even seem as if they are addressing my concerns extremely agitates me. I Interact daily with rental car companies who also purchase vehicles from Chrysler and I am extremely saddened by their lack of customer service. I am a paying customer to the vehicle manufacturer and deserve to be treated much better than I have thus far.

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    Reviewed July 29, 2011

    Jeep should be absolutely shamed of themselves. I too am having problems with the window regulators on my 2007 jeep liberty. Now, the drivers window has to be helped to rise out of the door as you push on the button. How can they continue to have a deaf ear. I'm telling everyone that is thinking of buying one about my experiences.

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    Reviewed July 27, 2011

    I took my 2006 Jeep Commander to Odessa,Texas repair shop on June 27 to have the AC fixed. That went out 60 miles from home on Sunday, June 26. It was in the shop for 15 days. Got it out July 11.

    I was told two-three days and it would be ready. Fifteen days later, it was ready. No parts had to be ordered for the AC. One part was ordered for the temp ready inside of jeep on Thursday and received on Monday morning and then it was ready that afternoon.

    This will be the last time we will buy any brand that you sell. I had doctor appointments and a lot of errands to do. It was very hard for family and friends to stop and take time to help me out. I am very unhappy about this problem and something needs to be done about it.

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    Reviewed July 23, 2011

    I bought a brand new 2008 Jeep Liberty in February 2009; after a year and a half of purchase, my rear brakes went out. I called the service department and was told the brakes were not under warranty. I proceeded to taking it to another repair shop. I was informed that it is very uncommon for rear brakes to go out so soon. I had no other choice, but to replace the brakes without any further question.

    Now after just three-four months later, I began having more issues with the vehicle; smoking in the rear end, oil leaking and the smell of something burning and then the rattling in the rear, which ended with the rear brakes completely locking up on me--leaving me stranded at night, with my six year old son and my 18 month old daughter. I had to have the car towed to the dealership the following day. They had the vehicle for two days, stating it was the rear-end differential that went out. I was at that time asking for a rental car, which the dealership said they did not do. So, I was at that point without a vehicle, and I had to miss work for three days while it was being repaired. I got the vehicle back by the third day. The next day, while driving the vehicle to work, I started to notice a humming sound when I would accelerate. I also still noticed the burning odor in the rear end. The humming sound was to the point that even my six year old asked me why the car was making a sound.

    It took me a week to call the dealership again regarding these issues due to the fact that I simply needed my vehicle. I did not want to miss any more days of work. During this week’s time, the car battery went dead while I was trying to make it to my children’s babysitter and to my place of employment. This of course caused me to be late to my job once again. I contacted the dealership and brought the vehicle back in. It is now three days, and they still have my car.

    I received a call from Sam ** on Friday afternoon. She stated they needed to wait for a spare part for the repair, and they could not tell me when they would be able to have the vehicle finished. She also implied that the vehicle was inspected, and was perfectly fine when it left the dealership. I asked at this time to speak to a manager, as my frustration was reaching its limit. I spoke to three different people who stated the managers were all in a meeting; so, I left two different messages for a manager to return my call, which they never did. I am now again stuck at home with my two young children without a way to get around.

    The idea that this is a new vehicle and is already having so many problems is very disturbing to me. My sole purpose of having a new vehicle with monthly car payments is so that I do not break down like this. I feel that, at the very least, this dealership should supply me with a loaner vehicle, and have the common courtesy to at least return my call as any business should do to satisfy their customers.

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    Reviewed July 23, 2011

    We have a 2006 Jeep Commander. It was built after January of 2006; so, it does not fall under the recall. All of the lights on the dashboard of the vehicle would light up and then it would immediately shut off. The same with the gas gauge, RPM, and climate controls. The vehicle will still drive. When we have taken it to several Jeep dealers and other mechanics, no one was able to tell us what is wrong with the vehicle. We had nothing but only problems with this vehicle, including installing a new starter which seems to be a known problem, as well as the leaking through the hand grips for driver and passenger.

    It is frightful and dangerous to be in a vehicle going 60mph, plus just to have all the lights on then everything will shut off except the engine. We even had a diagnostic at home, and it does not indicate what the problem is. After the problem happens, the check engine light does not stay on. So, it is difficult to get a reading. Is there a recall to get this electrical problem fixed? What should we do since we are scared to drive the vehicle due to this problem? Please, let me know.

    Thank you,

    Kristin **

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    Reviewed July 1, 2011

    2006 Jeep Commander with consistent problems for the duration of ownership. Now 15 seal points in the front of the vehicle have come apart and water leaks into the car from every angle when it rains having ruined the electrical, carpets, not to mention developing mold and mildew - even after we've had the carpets cleaned numerous times - we can't keep up with the rate at which it rains and floods. Gallons of water stand in the floorboard and it drips near the brake and accelerator, on many occasions my foot has slipped.

    It is a complete health and safety hazard. They kept saying it was the sunroof drains and to have them blown out so I was going in once per month but now the dealership has revealed the problem and that it's not the first case, but neither they or Jeep will come forward with a solution and it's a continuous run around, going on 6 months. We've had 3 case managers from Jeep already and they keep passing us off and we just want it fixed or out of this Jeep! No one (other dealerships) will take the Commander for what we owe because of its damage and their notorious problems.

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    Reviewed July 1, 2011

    2009 Dodge Journey had to replace both front & back brakes & pads & rotors when vehicle had just over 31,000 miles

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    Reviewed June 26, 2011

    We have a 2007 Jeep Commander and have had problems with the car accelerating and the check engine light coming on. We took it to the Jeep dealer and they have determined that we need to replace the electronic shift module. I have seen multiple complaints or people with the same issue. This part needs to be recalled and fixed. Any other consumers with this problem should file a complaint with Jeep Chrysler to hopefully initiate a recall notice!

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    Reviewed June 19, 2011

    My husband and I purchased a 2006 Jeep Commander in October 2005. I didn’t have very many problems with the Jeep until September 2009. While driving on the freeway at 70 mph, the jeep stalled on me and the check engine light came on. I was able to get off the freeway and have it towed to a dealership. I was told that I needed to have my throttle body cleaned. $200.00 later, I was on the freeway. In October 2010, my Jeep started stalling on me again. I was told that my throttle body needed cleaning again.

    The Jeep ran fine for a month or so. In April 2011, I took the Jeep in for servicing. Of course, throttle body cleaning again. Since then, I have taken my Jeep back to the dealership at least every two weeks for stalling. I was driving on the freeway and it stalled on me. I was told a piece of cloth somehow got caught near the throttle body. It worked for two weeks, and then it stalled on me again. I was told that I needed to change my mapping sensor and IACV valve. I changed those and a week later, it was back again. A week after that it was back again, all for stalling and idling RPM, I was driving home on June 15, 2011 and the Jeep stalled on me while in the middle of traffic and I was almost rear-ended by a truck.

    Needless to say, I have filed complaints with Chrysler and Jeep. They refuse to help me with a rental car since I am out of warranty. They haven't offered to help with repair costs. I asked them to help me get into another vehicle and that was refused. Even the service advisor at Dodge told me he didn’t think I would ever put my kids in that Jeep again. I am frustrated and need help.

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    Reviewed June 5, 2011

    I had my motor stalling in 2010 Jeep Commander. It stalled in an intersection, almost causing an accident with other vehicles.

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    Reviewed June 5, 2011

    Hi. My car has stalled on several occasions, either while waiting at the traffic light or in the middle of an intersection. I called my Jeep Dealer's Service (Farrish, Fairfax, VA) and they told me that I must have bought "bad gas." I also have had my 2006 Commander not start several times and I have replaced two batteries at their recommendation. It is now at the service center because for the last week it would not start until I jammed the key in the ignition and prayed. I have told them many times that I think there is an electrical short/misfire (as the dash lights blink spontaneously even when the radio is off) and they do not believe that my car will not start. They have repeatedly told me "we cannot reproduce your concern." I am now scared as I have four children and I am a single parent. Please help.

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    Reviewed June 3, 2011

    I want to know why it is that Jeep Liberty rear passenger automatic window motors are always breaking. We replaced or repaired the left side twice. Now the right side is doing the same thing. Both windows are now taped into place. Why can't Jeep make a manual window crank? The Jeep liberty is a 2007 model year. This is so far the only problem, but I have been told by other owners that this is a constant problem. My warranty is out now. What is my remedy?

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    Reviewed May 27, 2011

    Back in 2007, we purchased a brand new 2007 Silver Jeep Liberty off the lot. During that time, my wife was active duty army (and still is). In the state of Colorado when you are active duty, you do not need your title to register the car. They only need a copy of your orders and an affidavit of non-residence. So for the first 2 years, we had no problem registering our car. However, in 2009, we relocated to Florida on a new assignment. We had then made the decision to register our car down here and that is where the fun began. We went to the DMV and they requested the title and gave us temporary tags. When those expired a month later, we went back to register the car but they didn't get the title. At that time, we weren't worried.

    The DMV requested it again and gave us a new set of temporary tags. Again, we got no call that our title was in so when those expired, the DMV still hadn't received our title. Now it was worry time as the DMV said 2 temporary tags were the max. We started frantically calling to see what the deal with our title was. We found out that this car had never been titled. At this point, we were confused (around late 2009 early 2010) after numerous phone calls and even more assurances that it was being handled. It is now 5/27/2011. After getting off the phone, they still have no clue to the title on this vehicle. Even to exacerbate the problem further, we got rid of our second vehicle (another Jeep, which I will never make that mistake again), as we were moving to a 2-mile by 4-mile island. So, this is our only car with 2 young children. And it is illegal to drive and we can't get base tags either. So, we can't leave our house in the car!

    In this case, you may think they would offer a loaner or a rental to get us by while they figure out our title. But there my friends you would be wrong, as even when asked, they denied us a viable alternative. So here I am typing this in awe and bewilderment to the treatment I have received from Chrysler and Lithia dealership on not only their ineptitude, but on their unwillingness to offer a short term solution to a problem that has lasted for almost 2 years now, and that we have no control over. Oh, but don't let us be late on a payment or then we would be toast.

    But no, we have never been late on a payment and we still carry insurance on this illegal car. And here’s one extra tidbit. 3 of the 4 windows have malfunctioned (which they have recalled but we can't resolve in an illegal car). And the A/C quit working a year ago (which needs a $500 plus compressor and labor cost). Thank you Jeep/Chrysler for finally convincing me to buy only foreign made cars, as this is my last straw with your cheaply made junk!

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    Reviewed May 19, 2011

    The window regulators break four times on my 2005 Jeep Liberty--twice on driver's rear, one time on passenger's rear, and one time on passenger's front. My window fell down in the middle of a parking lot--I came out to the car and found it that way twice. Other two times, it just fell when I tried to use it. My car could have been vandalized, stuff stolen from it, or if it had been raining, been ruined inside. I'm tired of dealing with this problem. I am afraid every time I drive it that the windows will fail.

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    Reviewed May 12, 2011

    The faulty window regulator switch was replaced 11 times. It is now currently broken. The 13 total parts broken over its life from 2002 Jeep Liberty Sport.

    The corporation will not assist in the cost of this part even if it has been replaced 11 times on the same issue. Apparently, there is a new improved part that they are offering and they think that they are successful with it. This is $280 to be fixed versus the $350 it used to be. I know that the other window will break again which will be another $280 for the same part being the 13th time I have to replace the part. I would like a discounted rate for replacing these parts or even for free since an estimate cost over the years to replace it has been $3,850.

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    Reviewed May 5, 2011

    We are US citizens living in Belgium and driving a European 2007 Jeep Compass. We have had multiple problems with it. Most of them have been fixed at an auto shop close to where we live. In the event of a larger problem with the gear box in the transmission, we had no other choice but to take it to a Jeep garage to be fixed. This was the closest one to our house in Belgium. When we returned to pick the Jeep up 2 days later, we were given a bill for 100 euro and we're told they were not be able to fix the problem. But they did find it was the gear box which needed work. So upon speaking with the service manager and coming to the agreement, no work was done and nothing new discovered. We were still left to pay the bill (or they would not give us the keys).

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    Reviewed May 4, 2011

    I purchased a brand new 2006 Jeep Commander, Hemi, 4x4, fully loaded. It was the first brand new car purchase for me and the worst experience. What a disappointment! It's a beautiful car on the outside but beware. It’s a mechanic’s dream and owner's nightmare! Thank goodness I purchased an extended warranty on the ** thing as it has helped with some of the expenses. Two weeks after owning the car, there was a bad knocking noise in the engine. I had it taken to the dealership twice. Of course, they couldn't duplicate the issue. 2 mechanics who heard it all told me it was the lifters. Nothing ever got done. To this day, it still makes a knocking noise without any warning. Like the others, this car has left me stranded a total of 5 times. It has had 3 batteries put in.

    The last battery change seemed to help. But I pray every time I start my car that it doesn't happen again. I had to replace both front and back brakes at 12,000 miles. And I had to do another back rotor and back break change at 30,000 miles. At 40,000, the front left wheel bearings went out. Then at 77,000 miles, the radiator leaked and had to be replaced. Also, the windshield wiper pump went out and had to be replaced. But that's not it. I can't get but 15,000 miles out of the tires I put on regardless of the brand. I have had to put new tires on my Jeep each year I have owned it. They are rotated on a regular basis so I don't know what the heck is going on. The tires wear terribly on the outside and inside with plenty of tread still left in the middle. I have had to do so much maintenance to this car for it being brand new and well taken care of. I couldn't give this vehicle away at this point, nor would I want to burden anyone down with the expense!

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    Reviewed May 2, 2011

    I have had the window regulator replaced three times on the passenger rear window and twice on the driver rear window. Driving with little ones in the back seat is a problem with the window down. Duck tape does work but it takes off the window film I had placed on due to the Texas sun.

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    Reviewed March 24, 2011

    Chrysler is refusing any type of financial assistance to my Jeep Liberty with 56,000 miles that is yet to be paid off. Even though the warranty has expired, I think it's a shame that a corporation refuses to stand by their products, at least until it's paid for. Repair cost $1,582.

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    Reviewed March 10, 2011

    Over the past couple of months, my vehicle has gotten progressively worse with intermittent engine stalls. After Googling this problem and seeing that this is an inherent problem with Jeep, I felt that it needed to be documented.

    So far I've been lucky that it hasn't stalled in the middle of an intersection. Hopefully, Chrysler Jeep will do something to remedy this problem before someone gets seriously hurt.

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    Reviewed March 2, 2011

    This is a complaint about the design of the SUV. Last year, I bought a 2010 Jeep Commander and I am very surprised about how inefficient things were designed. They didn't put any thought into things. My very old Mitsubishi Endeavor is far superior. At least they took the time to make the SUV with a good interior and efficient design. I am not buying another American SUV ever again.

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    Reviewed Feb. 17, 2011

    The problem with window regulator and transmission is going into limp mode and stuttering. I need to replace the software in TCM or new transmission all together, power windows are horrible also, need to recall transmission problem and window problem as soon as possible. This will be the last jeep product of my life!

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    Reviewed Feb. 1, 2011

    My 2007 Jeep Commander stalled while driving on the highway above 50 mph. Sometimes, it would not shift or would delay in shifting from low gear. Sometimes, the panel display would show all gears light up when problems occurred. Now, the vehicle will not start without changing gears several times--if it starts at all. We had the Jeep towed into the dealer and the dealer wants to replace the Transmission Control Module (TCM) for $1,000.00 (part only) cost.

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    Reviewed Dec. 23, 2010

    Random acceleration and /or inability to accelerate when pushing the gas pedal as well as the windshield design is such that it doesn't deflect stones, even with a guard. I have been driving my 2007 Jeep Commander for 3 months and have 4 cracks in my windshield from stones hitting it while driving, not off road either. These problems are expensive to fix and are dangerous not to fix. Very disappointed in what I thought was a reliable vehicle.

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    Reviewed Dec. 4, 2010

    I was driving at the speed of 35 mph, lost control of steering for no reason, hit a cement pole and the medium have went through the passenger side window, head first breaking the cement pole across oncoming traffic. I have neck pain, a concussion, and 25 stitches in my face disfiguring my face. I have had short term memory loss and will have scars all on my right side of my face.

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    Reviewed Oct. 22, 2010

    My complaint concerns one that has been voiced by many and that is the defective product Jeep used for electric windows. Both my rear windows don't work and one keeps inching down, so I have been taping it to keep it rolled up. I had a shop look at it and they told me that it is so common, the part to correct it is back ordered for 2 weeks. Jeep should have recalled their vehicles for this! It will cost me almost $400 to repair this.

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    Reviewed Oct. 4, 2010

    In my 2006 Jeep Commander the door latches break. Now I’m stuck in the car in fear that if I’m in a car accident, I can’t get out. I talked to the car dealer and they say that it’s because of wear and tear. Back doors are also broken and they are barely used.

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    Reviewed Sept. 11, 2010

    I replaced 4 windows regulators in last 15 months. Replaced total of 5 window regulators since the purchase of the vehicle.

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    Reviewed Sept. 10, 2010

    I am writing about my 2005 Jeep Liberty. At around 40,000 miles I needed a new engine on one side and the other side a few months later. My window regulators continue to break in the back while my car is just sitting. I never roll the back windows down and they are seldom used. I have been charged up to $387.00 for this item and they have been repaired five times now. This should be a recall item I have never had a vehicle do these things before. I have spoken to other jeep liberty customers with the same problems. (Engine and windows)The problem with the window part is the plastic that just snaps in the cold or hot weather. $300.00 and some odd dollars is a lot to keep paying for this over and over again.

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    Reviewed Sept. 10, 2010

    I purchased a 2007 Jeep Liberty in April 2008. The car had 14000+ miles. I brought the car back short time after purchasing because of a window problem. I was told it was dirty down inside. It happened again and I said I can not come every time. I found out the window regulator to be no good. The front driver side, then a while later, the back driver's side. They said they did a courtesy fix. But I purchased an extended warranty that the salesperson told me was bumper to bumper up to 60,000 miles.

    I also knew at this time that the window regulators were defective, and that they made a whole new window placement. I paid 100.00 ded for my insurance for a defective product. Well, now my 3rd window passenger back side ops 8th or 9th time down. It broke while I have 40,000+. I was still assuming it was under warranty as I have a great warranty, as I was told when being pushed into purchasing at the beginning and told never have to worry. Well, that was bull**.

    Now I was told it would cost 600.00 plus to fix. That it was not covered under warranty. I went postal. I am going to report this to BBB. also to Chrysler. The service person called me and said the manager would give me a courtesy and this would be the last one. Are they for real? This is a defect in their product and they think they're doing me a favor. I paid for a warranty. and they took my 100.00 ded last time. Do not buy jeep.

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    Reviewed Sept. 9, 2010

    A 1996 Jeep Grand Cherokee Laredo keeps stalling out while driving. I have replaced a lot of parts yet the problem still exists. I have checked the internet and found a lot of jeep owners who have the same problem. I think this jeep should be recalled and all jeeps with this problem and fix them. It is dangerous. It just stalls out anywhere with no warning.

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    Reviewed Sept. 8, 2010

    In 2006 I bought a brand new Jeep Compass. I drove it off the light, not knowing a light was an engine light problem, it took the dealership 7 months to figure out how to turn the engine light off. Then approximately one year after I bought it, the right ball joint went out. I took it back in and they fixed it. It was under warranty. Then 43000 miles and 3 years later, the left ball joint went out, but it is no longer under warranty. Because it was unsafe and not under warranty, I took it to a frame and axle place by my house. I then called Jeep corporate to ask if they would reimburse me and stand behind their product because a ball joint should not be going out in a pretty new vehicle. they refused to reimburse me. I am out $469.61 for a defective part that Jeep will not reimburse me for.

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    Reviewed Sept. 3, 2010

    On April 3, 2009, I was told that I needed a regulator for my 2006 Jeep Liberty left rear window. Parts, labor and tax equaling $277.29. Again on August 30, 2010, I was told I needed another regulator and glass for the same window at a total cost of $357.60. This is obviously a defective, faulty part being manufactured out of Chrysler, especially since I am single and that window is rarely ever used. I would like to be at least partly reimbursed for this issue. $357.60 spent on second regulator in the only window in less than 17 months.

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    Reviewed Sept. 3, 2010

    I bought a Jeep Commander in 2007. The dash lights keep going off and then they would all come on. The air conditioning will go off while driving down the road. It does this for about 1 minute and then everything goes back to normal. I have taken it to the shop twice and they cannot find anything wrong. I have read many complaints about this similar problem and people are saying that their jeep just dies while driving causing a very dangerous situation which could lead to a very severe if not fatal accident.

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    Reviewed Aug. 31, 2010

    I dropped off my Jeep to get fix the roof because it got stuck in one corner and they said that okay, they were going to fix it. Still after so many lies and no phone calls. Twelve days later and counting and no one is willing to help. I have no car stuck in my house, didn't give me a rental a car or at least willing to help me. It's stressful being home stuck at home.

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    Reviewed Aug. 31, 2010

    We purchased a 2006 Jeep Commander in 2008. My complaint is headlights flickers on and off along with the dash lights. We have a basic model. Our headlights have to be turned on. Our vehicle does not have running headlights. There's no warning when the headlights will flicker on and off. This all happens while I'm driving at night. You can be driving and or the car is sitting still. I've taken our vehicle to be serviced at Jeep several times. Each time Jeep is unable to find anything wrong with the vehicle.

    They stated, "it's running fine and we cannot find any problems". I contacted Jeep Chrysler Group on many occasions at 1-800-. We have asked if we could get a Replacement vehicle. We do not want to trade this vehicle and make this someone else problem. It's not safe to drive. We keep getting the run around. They said we should speak with Nahum, and then he forwarded it to another department. Then they said, Bonnie is our Case Manager. Then they said, Bonnie is not our Case Manager and we were giving the wrong information.

    Each time we call every week and sometimes twice a week, they tell me someone will contact you. So far, no returned calls. This is really bad customer service. This vehicle is unsafe to drive. I do not drive at night because the headlights flicker on and off and sometimes do not come back on. I'm afraid to drive this vehicle. We have children in the car when this happens. People curse me out, blow their horns and just say some really bad things to me. All because they think I'm turning my headlights on and off at them while driving. I do not want me or my family to get hurt because of this. We need help and there may be someone else in this world that may be going through the same thing. Take this vehicle off the street.

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    Reviewed Aug. 17, 2010

    The third power window regulator failed on my 2004 Jeep Liberty. I just had the driver's side replaced 4 weeks ago at a cost of $150 with the assistance of Chrysler. Both of my rear windows are inoperable at this time because I have been waiting on an after market repair from a third party. Chrysler replaces like for like using the same nylon gear, ergo, it shall fail again. One can say normal wear and tear but I am a single fellow that does not even use the back windows and they are the ones I have blocked up! It would appear, reading all the forums and complaints about the problem, that it is and has been a known design problem for years. It is very sad to know that a company can be "bailed out" by taxpayer dollars and continue to not correct the design nor recall the defective vehicles.

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    Reviewed Aug. 9, 2010

    I bought a 2009 Jeep Patriot in July 2009. A month after having it, I started to notice the gas gauge was not reading accurate. I took the vehicle to the dealer. They told me it was a problem that Chrysler was aware of but did not know yet how to fix, and that I should continue checking with them for any updates. In Jan. or Feb. 2010, the dealer said they were told that a fix would be available in Apr. 2010. That didn't happen. In May 2010, the dealer said they were told that parts were being manufactured and fix would be released in June or July 2010. It didn't happen again.

    This time I contacted Chrysler customer complaint phone number and told them I wanted to know when they planned on fixing my vehicle, because I have had it for a year and it had a defect all this time. They kept referring me to a case manager that they had assigned to me. But he would never return my calls to tell me when the fix would be released to the dealers. I called customer service numerous times and complained about the vehicle not being fixed and about the case manager not returning phone calls. I was told that Chrysler had no more info on the problem and it was in the hands of the business office and the district manager over the dealerships. I told them I wanted to speak to someone who was in charge of the case managers. But they pretty much refused to that and told me it was not customer service’s problem anymore, and would not let me voice my complaint to anyone higher up in the company.

    I contacted the dealer again. They said that the district manager told them that the fix would be released in the first week of August 2010, but it appears that will not happen again. I hate to think this is what we got when we bailed Chrysler out. They have never even offered me anything for the year. I have sat back and waited on them to solve the problem. But they told me lie after lie and that I must continue waiting and paying for a vehicle that I never have a clue how much gas it really has in it.

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    Reviewed Aug. 9, 2010

    I have a 2005 Jeep Liberty that had the motor replaced in February of 2009. The motor only had about 64000 miles on it. The motor messed up again in May 2010. This time, the motor had around 42000 miles on it. The old motor was replaced with a Chrystler motor. The dealership told me the warranty was only good for 12 months or 12000 miles which ever came first.

    I will never get a Chrystler product again because of the service I have received! My Jeep has been nothing but a big headache from the time I got it. I had the front drive shaft replaced last year. The brakes and rotors have been replaced four times in two years. The water pump was replaced last year and the timing belt was also replaced. I am very dissatisfied with my Jeep Liberty and I would not recommend one to anyone else!

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    Reviewed Aug. 8, 2010

    Since I purchased my 2004 Jeep, 3 of the 4 window regulators have failed. Recall anyone? The window just drops unexpectedly. Luckily, my car hasn't been burglarized after the window dropped overnight. I'm a 3rd year law student and my school isn't exactly in the nicest neighborhood. I would really hate to have any of my casebooks stolen. The Jeep dealer wants $500 to fix it since my car is no longer covered under warranty. Private auto mechanics charge $200 for the part and average $90 for the labor. So there's that, plus a few bucks for the duct tape that now holds my window in place. Classy.

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    Reviewed Aug. 6, 2010

    I have a 2005 Jeep liberty and my ABS, ESP BAS, and Traction Control lights have all come on. I have done a lot of research on the internet about this and found that it is a very common occurrence. I see that the 2007 Jeep Liberty has been recalled for this problem, and I'm wondering why the 2005-2006 ones haven't been?

    I live in a place where it snows 6 months out of the year, and I have no traction control or automatic breaks, I cannot even drive my vehicle in the winter time!

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    Reviewed Aug. 4, 2010

    Our 2005 Jeep, without any lift kit or modifications done to it, has the 'death wobble.' The first time it happened it was under warranty and we were told it needed to have the rotors turned. We did that. Now it is out of warranty and they want $1000 to fix it. We only have 25,000 miles on it.

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    Reviewed July 30, 2010

    I have a 2006 Jeep Commander which I purchased a short time ago. On a recent trip, my son went to open the passenger door and the interior door latch would not open the door. The part of the door panel which holds the latch had completely broken away from the panel. I also see that this is happening to the driver's door as well. It is a safety issue as one could become trapped in the vehicle. I understand that this is an ongoing problem with this vehicle. I also understand that it may be an expensive repair.

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    Reviewed July 27, 2010

    This will be the 4th window that I have had to replace/repair in my Jeep Liberty. There is a known defect in the design of the original window regulator. Jeep has since redesigned the part but it requires a new glass window as well. Each time the window is repaired it costs $600. Jeep won't recall the parts. Why? Because it is not a high risk safety issue.

    I would beg to differ when I have my child sitting in the back seat and the regulator decides to go out and the window slides into the door jam giving my toddler access to outside while I'm on the highway. Jeep is making a nice profit for it's dealerships service departments who are getting the big bucks from fixing this issue. At $600 a pop you are looking at $2400 for the 4 windows and I can guarantee you that if you don't have the new design you'll have to replace it.

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    Reviewed July 19, 2010

    My Jeep constantly stalls. I first started looking online into forums about this issue and found hundreds of the same issue. Most said that the computer module was the cause. The times I have had the Jeep checked out, the computer was to blame as well. So, I had the computer replaced and still have the issue. I have spent $100 replacing parts and trying to fix the issue but the problem persists.

    At this point, I don't believe that there is a fix for it, but just a lesson learned not to ever again purchase a Jeep!

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    Reviewed July 17, 2010

    2006 Jeep Liberty window regulator went bad in the passenger rear window. It cost over $400 to replace. Apparently, this is a common defect and Jeep has not issued a recall.

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    Reviewed July 15, 2010

    I have a 2007 Jeep Compass. The first time I started experiencing problems, the engine was stalling and/or wouldn't accelerate. I talked to my brother, who is a mechanic, and he recommended to take it to the dealer, since the vehicle was still under warranty. I gave the car a tune-up. After $300 (apparently regular maintenance is not covered by the warranty), all they did was change some plugs, and check the different oils in the car.

    Not even two months later, January 2010, my car was towed to the dealer because it completely died. The engine stalled, lights on the dashboard went crazy, and I just couldn't accelerate, and then it simply died in the middle of the road. It wasn't a major road, and it was very early in the morning. I was taking my kids to "before care" at their school. Thanks to these conditions, there was no accident involved. The guy who towed my car explained to the dealer that he thought it was the engine, however the dealer, after checking up on my car, decided it was only a bad coil that was causing that on the engine.

    The guy at the dealer asked me if I had washed my engine, I told him no. Instead of looking what had caused the coil to go bad, they simply replaced it and sent me on my way. At first the car was running fine, but soon after, I started noticing the same heaviness when accelerating. Five months later, 7/11/2010 to be exact, I was driving down I-16 (GA), and the car started stalling. I couldn't accelerate, even though the gas pedal was down to the car floor. Then my emergency signals on the dashboard started blinking. Apparently, I had a tire with only 10 air pressure.

    I really was concerned but being about 2 miles away from the exit to my house, I decided to continue. When I pulled over at the gas station on the corner, the tire was fine, we checked the pressure and it was 35. I was very concerned. So, someone drove the car for me, and noticed the inability of the car to accelerate. It was almost like the engine couldn't switch or engage, and therefore it was impossible to accelerate.

    On 7/14/2010, I called the dealership and stated my problem. I also called Chrysler Corporate, and explained my situation, they assigned me a case number. In the afternoon when I took the car to the dealer they said that to be able to look at my car, I will have to pay $75 for the diagnostics. I was furious, since I had taken the car twice to the dealer and they have failed to repair the problem. The issue is that now my warranty is expired, and so I am responsible for the charges.

    I refused to pay any money, since I believed it was their responsibility to correct whatever it is wrong with my car from the very beginning, and they have not. The dealer agreed to run diagnostics to my car free of charge. However, the dealer and Chrysler states there is no assurance they will cover for repairs, since the car is out of warranty. I feel they failed to repair my car properly, knowing I would be back, and by then the money will have to come out of my pocket.

    I have read that the stalling problems, the crazy dashboard, and the sudden death of the car, are problems common not only to 2007 Jeep Compass, but also to several other models, and manufactured years. This issue needs to be addressed. I am literally scared to use the car. I keep thinking it can die on a highway with my kids inside!

    I have filed a complaint with the NHTSA, and other consumer advocate sites, but I believe someone will have to go through a very serious accident for Chrysler to do something real about this issue, that affects so many of its cars. While writing this, the dealer called and said they weren't able to recreate the problem, but there was a couple of software updates. They performed the updates, and told me to pick up my car. They, however, offered to let me drive the car and see how it performs.

    If I have any other problems to take it back to the dealer. But during this time, I have to drive the vehicle with whatever problem it still has. The car is unsafe to drive. I have already spent $300 or more on the car. I have only one car, therefore, the time that it spends at the dealer, I have to make different arrangements, which includes borrowing a car from people, who end up without a car during that time. It is also very emotional to have to drive a car that can make you have an accident, that could cost my family, or myself our lives.

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    Reviewed July 15, 2010

    This is not a complaint about service. This is a complaint about the new auto styling concerning the narrowing of the height of car windows. What on earth is going on? I'm buying a new car, and having a hard time choosing one, for one reason. I like to rest my elbow on the window ledge, and now it's too high. I really don't like this at all narrower window. Where is the joy of driving going?

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    Reviewed July 7, 2010

    I purchased a 2007 Jeep Liberty that has 3 broken windows. When I finally ordered the regulators, I received a message from the auto parts store. I was told that the order had been canceled because Jeep had just issued an order that said the regulators could no longer be sold due to a new and improved regulator that was now available. Only thing is, with the new part you have to replace the window as well. I asked the guy if he was seriously saying I needed to replace the perfectly good glass in 3 windows because JEEP came up with a new regulator that could only be used with a new window.

    He seemed embarrassed, but said there was nothing he could do. Of course the regulator and window were a total of $300 or more. I guess too many people had started changing their own parts so they had to figure out a way to get a piece of the consumer. My windows are not operable. Please include me on any class action suit.

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    Reviewed July 7, 2010

    Rear drivers side window just fell down 2nd time. Dealer replaced the window and regulator on same window under warranty. Now they want to charge a diagnostic fee for something that is obvious. Had I known this, I would have never purchased the vehicle. I only hope I get better luck than some of the other people with this problem. My vehicle is at the dealer right now and I am going to show them all of these complaints. Why doesn't Jeep do a recall and fix this defect? This already has cost me a $60.00 diagnostic fee. Possibly, a couple hundred for a new regulator and window.

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    Reviewed July 6, 2010

    I have only owned my Jeep Liberty not even a month and while I was driving on the highway my window fell down. I am taking it in to be fixed tonight, but I almost was in a car accident due to the load noise it made when it fell. I was in rush hour traffic when this happened.

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    Reviewed July 6, 2010

    I have a 2006 Jeep Commander that is having a problem with stalling. I was riding down the road at 55 mph and the vehicle just quits on me. I have no power, vehicle is hard to steer. The vehicles behind me have to slam on brakes and run off the road to keep from hitting me. This is the second time this has happen in two months. I have taken my Commander to 2 different Chrysler dealership and they both say nothing is wrong with the vehicle. I have called Chrysler 10 times and no one has gotten back with me. I am afraid to drive this vehicle for fear that I may cause a major accident. Chrysler does not seem to care.

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    Reviewed June 29, 2010

    I am submitting this because I do not know in what direction to turn. I purchased a 2008 Jeep Commander on October 3, 2008. I average approximately 100 miles a day due to the requirements of my employment. Currently, there is 46,000 miles on my Commander. I first began to encounter problems with the vehicle around 42,000 miles. Engaging the key, there was a slight hesitation of 1-3 seconds prior to the engine turning over. This gradually began to progress to 5-10 seconds. It got to a point in which if I drove it, it would not start until it sat idle for at least 8-10 hours. Eventually, it would not start at all.

    I contacted Chrysler Jeep and was told that towing would be offered at cost to the consumer since it was past the 36,000 mile limit. My insurance company, Safeco, indicated that I had towing on my policy but it could only tow to a certified Chrysler Jeep dealership within a 15 mile towing radius. It was subsequently towed to the Thompson dealership since it met the criteria. The problem was diagnosed as being the wireless ignition module. I was charged $487.33, invoice #**. The vehicle ran good for two and a half weeks then began to exhibit the same problems. It eventually gave out. I started the vehicle and drove it to the Thompson dealership. It broke down there.

    After "jiggling" the key, it started and the service advisor, Richard, drove me home. This occurred on June 9. On June 14, I was informed that they could not find the cause of the problem. It should be pointed out here that my initial request was that if I was going to have a high end repair to notify me prior. I began to go online and found out the commonality of problems encountered by 2008 Jeep owners and was shocked. A recall of front control modules was often cited including the tendency for the vehicle to stall while driving. I contacted the lemon law attorneys but they would not accept because it was over the 36,000 mile limit. I contacted the Maryland State Attorney General's office and was transferred to the Consumer Protection Division.

    I submitted a formal complaint but was notified it would take 4-6 weeks in order for the division to respond. At this point, I was informed that they could only act as a inter-mediator. I next contacted the National Highway Transportation and Safety Administration. The procedure was duplicated. I submitted a complaint with a lag time of 4-6 weeks. I was assigned a Chrysler case manager, Andrew **. His solution was to get a second opinion. I asked, "From who?" If a certified dealership did not know the answers, who would? What were the logistics involved? Was I to tow the car from dealership to dealership at my expense? He said a member of their response team was to get back with me by June 16. It never happened. I called back the subsequent week and he was totally oblivious to the specifics of my case. He repeated that I needed to get a second opinion. It was at that time I requested another case manager. I was given an equally inept case worker, Kristy, **. She prompted the same response as the previous case worker but with a twist. The area district manager was to get in touch with me not later than June 29.

    To Chrysler's defense, they did offer to reimburse me for the front control module repairs. I have to submit my original repair documents and a determination then has to be made. I have a potential death trap. As with Toyota, I need to know how many people will needlessly have to be injured or killed before a class action suit will be initiated. The problems of the 2008 Jeep Commander are extensive and these have been documented. They are taking a lackadaisical approach when it comes to addressing the concerns of the consumer. I would imagine after they defaulted in the repayment of the $7 billion bailout, Chrysler would be more proactive in addressing the concerns of the consumer. I have a vehicle sitting in front of my place of residence. No one knows what's wrong with the thing.

    I spoke with the actual mechanic doing the repairs. He is really cordial and knowledgeable. He said that he has worked on the vehicle on his own time without pay. He said that he can run more extensive tests which would be costly and may not still yield favorable results. At best, he will trouble shoot or trial and error. I believe the problems are the result of faulty manufacturing. In some Jeeps, it was found that Chrysler installed faulty Mitsubishi starters. I need to emphasize, Thompson Chrysler Jeep and the service advisor, Richard **, as well as the mechanical have been superb. They are the only bright spots out of the whole ordeal. They couldn't have a more professional group of people representing the Chrysler logo; and Bruce **, who should be elevated to case manager. Much more personable than Kristy or Andrew will list my current case worker as the perpetrator, Kristy ** and Andrew **. I have no confidence in my Commander or Chrysler and will not ever buy a US vehicle again. Chrysler complaint no. **.

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    Reviewed June 28, 2010

    I just lost my third window. It fell into the door within 200 feet! This time I didn't even get a chance to tape it up! I will need to get "the little piece in the door" replaced again. They promised me that they have changed the part, but would not give me information on it when I replaced the second one. I will need to pay for another window repair with no guarantee it will not happen again. It’s like feeding popcorn to someone in a theater!

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    Reviewed June 23, 2010

    In 2006, I purchased a new Jeep Commander. Before the incident, which I will mention here, I often told people this was the best car I'd ever owned. I really enjoyed the 5.7L Hemi engine and 4-wheel drive with Quadra-Drive II transmission. I experienced one major problem though. In March 2009, when the Jeep was exiting the drive chute of the local car wash, one of the attendants jumped in and started the engine. Immediately, the vehicle surged forward. The attendant bailed out the open door, leaving the Jeep to fly forward. I literally mean "fly forward" since it hit a curb, jumped a foot or two high and flew over an adjacent depressed roadway. It was "flying" about eight feet vertically in the air and 39-feet horizontally before it landed on its rear wheels.

    The car then continued unpiloted between two rows of parked cars in the parking lot of a restaurant at about 25-30mph for another 150-200 yards before knocking over a light standard and becoming stuck by straddling a raised earthen berm with all four wheels suspended. If the vehicle had not been stopped by the light standard and berm, it would have entered onto a busy 4-lane highway. The car wash attendant received minor injuries in the bailout. Fortunately, no one got in the way of the runaway Jeep or serious injury/death would have occurred. The Jeep was seriously damaged, including a bent frame, but ultimately repaired and I've been using it without incident since. I continue to enjoy driving my Jeep, but I am now leery of a repeat incident. I still love her, but I know that since she strayed once, she might do so again.

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    Reviewed June 23, 2010

    I took my '03 Jeep Liberty for a bad window regulator on 06/03/09. They failed to tell me about your complaint department and charged me $367.70 because the car had 56,411 miles then. On 02/10/10, the car went to Moore Jeep for same problem and was fixed under warranty with 57,456 miles then. (No charge to me). On 05/19/10, the car went to Moore Jeep for the same problem and was fixed under warranty with 57,923 miles now. (No charge to me). You can see the pattern here. I am wondering why this was corrected with 57,923 with no charge; 57,456 with no charge. And at 56,411 miles, Moore charged me $367.70. I don't know if Moore Jeep or Chrysler owes me. Someone owes me $367.70. Please contact me on how to expect payment. I have all this documented with my bills. If I can look this up online, I am sure you can too. Thanks again.

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    Reviewed June 22, 2010

    Windows on the 2007 Jeep Liberty are not working. The windows have to be replaced and cost a lot of money. That new vehicle shouldn’t have to have windows fixed this soon because of something the factory did. I’ve owned a Jeep for the last 6 years. I’ve bragged about mine to everybody. I have even encouraged a few people to buy a Jeep, but this is a rip-off. Everyday factory workers can’t afford over a thousand dollars to replace these windows.

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    Reviewed June 13, 2010

    I bought my 2006 Jeep Liberty used at 43,000. After driving it off the lot 5 days, a window regulator broke on it. Cost me over $300.00, which they told me I had to buy the window also. That was March 2009. So December 2009 a second regulator goes bad. The dealer tells me that they have had some problems with them and Chrysler will pay half. I was happy about that, but now 4 months later the window regulator breaks again. This time the dealer knows nothing and can't help me.

    He doesn't believe that it has happened again but when I get there they bring a bulletin in that says it may be a recall soon, look at my car and then they send me home telling me I have to wait for a part. This is so wrong. They know it is faulty and should be paid by them, not me. They keep breaking every few months and it costs a bundle. I don't have $300.00 plus bucks to fork out every few months. Chrysler needs to step up and fix this problem! The consequence is a lot of money shelled out to Chrysler and I am sure they hike the repair costs up too.

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    Reviewed June 9, 2010

    A few months ago, my 2009 Jeep Liberty's tachometer surged to 2,000 RPM while stopped and foot on brake. This has happened four different times now while stopped and foot on the brake. I took it into my Jeep dealer and they could not figure out the problem and told me to come back in if it happens again.

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    Reviewed June 8, 2010

    On May 3, 2010, I was on my way home from work when my accelerator pedal stuck. I tapped it to get it unstuck which threw the car in super fast acceleration which careened my car over an embankment which only stopped when I hit a tree. I suffered a severe hematoma of the skull, concussion, severe bruising, which to this day I still have a black eye and suffer severe headaches.

    The car’s air bags never deployed. The jeep overturned when hitting the tree. If these air bags had deployed, I believe I would not have sustained the trauma to my body, especially my head, as I did. Upon investigation, I see that the jeeps have had acceleration problems for years. I paid the consequences when my car’s accelerator stuck and on release threw me into an embankment. My head injuries were the worse. I still suffer from severe headaches. I lost a car, my air bags did not deploy, I lost 2 weeks of work of which I should have listened to my body and stayed off more, but economically I could not, especially having to purchase a car. I feel Chrysler/Jeep Corp. should be held responsible for this accident! Mentally, I have a fear of getting behind the wheel again even though this was not of my doing. I am extremely stressed over this situation and would like answers!

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    Reviewed June 6, 2010

    I have owned my 2003 Jeep Liberty Sport for almost 4 years. I have had to replace the motor on the rear windows 4 times. The rear driver side window 3 times and passenger side once. Although Jeep has picked up the cost one time, I have been responsible for the other times. I am currently in debate over this fourth window. I refuse to pay for it! My window is down and my car is not secure. It is over 100 degrees on a daily basis. My AC goes right out the window.

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    Reviewed May 21, 2010

    I have a 2006 Jeep Liberty (Limited) and a 2007 Jeep Liberty. Three windows have dropped in the 2007 Liberty, with less than 10,000 miles on it. The two back windows on the 2006 Jeep just dropped within days of each other (and these windows were rarely used!) last week. I have read of many who have experienced this same problem. Jeep should be held accountable for this obvious defect. My window dropped while parked at a mall and I was lucky no one stole some items of value inside.

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    Reviewed May 16, 2010

    Om 5/13/2010, we were driving our 2006 Jeep Liberty. As we slowed for a red light (foot off the accelerator and applying the brakes), the engine suddenly revved and the car lunged forward. It only lasted a few seconds and traffic was light so there was no damage and nobody got hurt. We had been using cruise control earlier. It felt like a glitch with that system.

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    Reviewed April 19, 2010

    My 2007 Jeep Commander engine stalls out in the middle of driving and the service technicians claim to have no idea what is wrong with it or how to resolve. However, in doing my own research, there appears to be multiple issues with Jeep engines stalling and in some cases has resulted in recalls for reprogramming of the software. This has not trickled down to my 2007 Commander yet.

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    Reviewed April 16, 2010

    My window regulator broke on my 2004 Jeep Liberty. Apparently this is a common problem. I was unable to buy the broken part anywhere, believe me I scoured. Why? This is because Jeep has redesigned the broken part, forcing me to buy new window glass. If their new design didn't go with the existing window, they should replace the window at their own cost.

    They admitted their design was defective by virtue of replacing the whole system, that's their problem and shouldn't be mine. The dealer is charging me over $500, the broken part used to cost $80. I have no choice. The window broke and fell down into the door.

    I think we're ready for a class-action suit against Jeep. First, for making a defective part knowingly and then charging me for additional parts because they couldn't design it right the second time.

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    Reviewed April 15, 2010

    The side windows, driver’s side front and rear windows and the front passenger window have failed. The driver’s window has failed for the third time and I rarely use the windows. The front passenger window is now taped up. I do not have the free time it takes to keep taking the Liberty into the shop to have the windows repaired especially when they will break again in a short period of time. I am thinking of permanently siliconing them shut.

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    Reviewed April 15, 2010

    I purchased a 2009 Jeep Patriot on 1/30/09. It has been in repair 5 times for stalling issues. It continues to stall, corporate customer assistance refused to discuss lemon law or arbitration or advise me on any other way to pursue the problem. I am paying $370.17 per month for a vehicle I am afraid to drive and be rear ended after several close calls. This has caused emotional stress, time to take car to dealer and financial obligation for vehicle with great potential for doing me bodily harm.

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    Reviewed April 12, 2010

    My 2005 Jeep Liberty was not starting. I turn the key and the dash lights would come on but no ignition. I thought perhaps it was the ignition switch. When my mechanic was disassembling my ignition, two metal pieces fell out of the switch. These pieces were the tip of the ignition rod the that fits into the ignition switch to turn the vehicle on. With this broken, the ignition switch can not be turned. The rod is approximately 3 inches long, very easy to access and easy to replace.

    The only problem is that this part is not available. I have to buy the whole steering column for $374. This part is poorly made and appears to be a weak design. After investigating via internet, it appears to be a very common failure. I just wish that this part would be available or a new design made. As of now, I have to start my Jeep with a screw driver. I know it's not a safety issue but how does one go about getting a recall? Everything works on my steering column so I just think it is unnecessary to replace the whole thing. The part should be available!

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    Reviewed April 5, 2010

    I own a 2002 Jeep Liberty and have had to replace my window regulator switches about 8 times now and currently, I have two broken windows but was quoted $350, plus tax for each window to be replaced from Chrysler dealership located at Superstation Springs in Mesa AZ. As you can imagine, I don't want to pay $700 for something I know is just going to break again. I have asked them to ask the manufacturer for a discount. Basically, I don't feel that this part should continuously break and consumers should have to keep paying for something over and over and over again. I have owned my Jeep for almost 6 years now. Thank you.

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    Reviewed April 5, 2010

    I have been a loyal Jeep owner for ten years. This is my third jeep, and I love them, even though I could have bought another vehicle that had better gas mileage. In three years, I have had to take my 2006 Liberty into the shop 4 times for a bad window regulator on three different windows. Each time, I was covered under warranty. (I think Jeep knew this was a problem for many owners.) But now, I was told that it would cost me "at least $470," and the guy never even looked at my car.

    I told them that this particular window was already repaired, but he said I would still be responsible for the repair fee. I've been looking online, and there a hundreds of complaints about faulty window regulators. Chrysler is in the toilet right now, and they really can't afford to lose people like me. If there is a class action suit against Jeep, count me in. This should definitely be a recall. Shame on you, Chrysler. I will never buy another Jeep again.

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