J.D. Byrider Reviews

I went here on Halloween 2015. I had a 2004 Cavalier that I was sick of putting money into. More money than the car was worth. I have bad credit because of stupid decisions and lots of student loans. They were all really nice here - I'll give them credit for that but this place is such a scam. I bought a 2006 Jeep Liberty TWO WHEEL DRIVE. The fact that it's not 4 wheel drive makes the value a lot less. Didn't realize I was paying $13,000 for the car until it was too late. Plus $7,000 for financing. I've only had the car for 2 months so I'm still making the deferred down payments.

I went to JD Byrider on 1/1/16 to trade in the van I bought from them 3 yrs ago b/c the transmission went out. I sat there for 4 hrs before they came & told me they couldn't go any further b/c their finance director left and couldn't get the remaining balance owed and that I had to come back today 1/2/16. But the salesman Bob ** said they would have everything ready to be signed and I would be in and out in 20 mins... Another 2 1/2 hrs later I finally was done. Out of the 3 vans I wanted there were major problems with all of them and I was told since all of them related to electrical problems they would not fix them unless I paid for them out of pocket! Absolutely not!!! When I finally made a last resort decision they said on top of the trade in they also wanted an additional $500 totaling $1000 for a down payment and again I told Bob absolutely not!

I really needed a car quick so I went to JD. Byrider in Tampa. I went through a rough week of being sick and missed a few days. I talked to Angela ** on the phone and email and she was like "Ok we will talk when you get here." It took me 45mins to get the location and they had closed at 8. I couldn't make my payment. I called and emailed, I told her I would come back the next day. I made the trip again to reach before they closed. Only to be told they won't take my payment. I've never been late on my payment. Friday was Christmas, that location was closed nor can I pay online. I wish I had never got a car from this place because now I feel used & hustled. My hard earned money just gone down the drain. I know they will come and repo based of the reviews. Never get a car from this place. The sunroof never worked and the power steering is out. I put power steering in everyday. They don't help you build credit, they hurt you.

I bought a 2006 Ford Focus with high mileage. Yes, I take responsibility for making this mistake. They told me I would be able to trade it in but the bank wouldn't touch it because I still owed too much. So I voluntarily surrendered it back to them. I already paid double what it's worth. Yet they still charged me for it after the surrender. Worst place ever. They take advantage of the desperate. These places should be illegal. I called the service dept. No one ever answered. I even signed the book for service. No callbacks. So I paid all service out of pocket at Sears Auto so they couldn't say I voided my warranty by not keeping up service. Look at other options. Don't go here.

I purchased a 2000 Chevy Malibu in 2006 from JD Byrider. At the time I thought that I had crappy credit because I had previously leased a vehicle from another car lot and let the car go back before my lease ended. I went to JD Byrider and picked out this car because it only had 44,000 miles and was in excellent condition. I had never been late on a payment until after I had the car for 2.5 years. I called CNAC and asked if I could make the payment a week later and they told me no, I needed to find the money to come up with my payment. The next morning I woke up and my car was gone. 1 day late and they repo my car. Unbelievable. After getting the vehicle back, I had to pay repo fees which were equal to one car payment. The finance manager was very rude. I will never go there again.

I bought my car back when I was a senior in high school, all by myself no problems and it has worked great until last winter. I blew a gasket and at the first Byrider I went to visit, it went horrible! The woman tried to take advantage of me because I was still young and a girl, but she was way more stupid and rude than anyone I could ever imagine, I will never go back to the Dixie Highway, Kentucky location, EVER.

I'm a few hours away from having a major problem. I have the money but no way no make it to a place to make a payment. Was told that if I don't make it there will be a repo order made. Aint that some crap. You're already in a bind because your credit isn't good enough to go elsewhere. So for a car I'm already having problems with about 4 months in. Took it to get worked on and got it back w/ grease prints throughout interior. Trans is slippin' and now a few near stalls back to problem. Paid 3000 more than cars worth and more than double after paid off. But will not take a payment a day late. SHAME ON JD BYRIDER FOR REALLY RUINING GOOD HARDWORKING PEOPLE'S LIVES. I think they should really get looked at by some kind of government agency. Might even prevent a few suicides. Not kidding.

I went to JD Byrider because I was in a bad spot due to bad credit from when I was in college. Now that I'm older I am rebuilding my credit but am stuck dealing with Sub-Prime lenders. JD Byrider is the worst of the worst. They finance the car thru their own little bank CNAC. They make you think you are getting a loan from a bank but you are not. Their practices are far different from any other bank. They do things that you would never see at a real bank. I bought a car from them as a last resort which still was a mistake (I should of went somewhere else). They totally ripped me off beyond belief. The car I bought had a book value of $4700. They sold it to me for $175 a week for the first 8 weeks, and then $210 every two weeks for 3 years!

Went and did an online app, was contacted by Deric from JDB and I told him over the week of Dec that I had low income and my credit report showed as a lot of medical bills as my husband had cancer surgery and bills weren't paid as soon as the hospital wanted them paid. So a lot of them went into collections. Was told by Deric that it would be fine that they would be able to send me home with a car. So taking extra money that should've went for other things paid a friend to take me to Appleton, Wisconsin.

I regret purchasing a vehicle from J.D. Byrider. They do not take in consideration that unexpected expenses may arise and will not negotiate with payments. They will come take your vehicle. They care less about the customer and only concern to collect a payment that don't go in their personal pocket. It's a contract that's design to keep an individual in a hole, unless you're paying cash for a vehicle. And they sell cars with check engine lights come on and seat belt light keep going off with seat belt on. Wth. So if you're desperate or cool with buying a vehicle from a dealer that don't take life and things that may happen in consideration disregard this review. I give them a -5 star straight con artist.

Well I'm in here for service for the third time and had to take off work. They didn't do alignment right. The first time was worse. And mechanic said they leave the wheel crooked cause the roads!?? No way! I worked in garage my whole life and these people don't know what they're doing! And he said he felt a vibration which I said too but he didn't know what it was. Plus didn't fix clunking noise in the rear.

We bought a 2002 Old mobile Silhouette from Pittsburgh, PA. The folks in Pittsburgh were great. The vehicle was good. I had to have my gall bladder removed (emergency) and CNAC worked with me through the whole process. I never had a moments trouble out of them. However, when we moved to NC, the combination of the salt from all the snow storms in PA and the coastal Carolina climate caused massive rusting in the undercarriage of the van. Because of my great experience with Pittsburgh, I drove 2 hours to Raleigh to do business with JD Byrider again. They accepted my van as trade and put me in a 2003 PT Cruiser.

I purchased a car through J.D. Byrider in September of 2015 and I loved the car. No problems until I was late with a payment that was due on a Friday and I told the CNAC financing for the company that I was going to be late and they could take a double payment when the next payment was due. CNAC told me they could not make payment arrangements with me even though I was never late with any of my payments until this one particular pay date and I was in the hospital where they could verify it and they Repo'd my car in three days. They also told me that they can take my car in one day of my car payment being late. Huh and then said that ALL finance companies do this and to do some research on it.

I am a hardworking individual and not the greatest credit. I went to JD Byrider to get a car and besides the salesperson who sat with me to choose a car, the whole experience has been horrible. And first thing they do is leave threatening messages on your voicemail that you have to return your car. They say they can't make changes to the contract but they can and they will sell car. I have made all my payments. I had a family emergency and had to make my payment three days later. And two different agents called me threatening that I better make the payment now. I only few days late and they repossessed car. I pay every 2 weeks often to pay most of it and the other same week Friday they refused.

I went to J.D. Byrider in Tampa, Florida. Bought a car from them, 4 months later found out the car is just worth $5k and they sale the car for $12k. They take advantage of people looking to be approved because their bad credit, just a bunch of liars.

I made an appointment for service and it was set for 8 AM Monday morning but when I got to the company the gates were closed. So I took it upon myself to leave the car there on the property, in an area that was not secure, and let them get it when they arrived at work. Someone called me after I left a message with them and they were very upset about why I left my car in the back. I told them because the gates were closed and the lights were off and I have things to do so I left the car. I was then told we were open you just didn't pay attention and he was very rude. I called and left a message with them at 8:03 and the voicemail stated the office was now closed. I hit the correct button to be transferred to service and no one answered the phone so what am I supposed to think, that's why I left a message stating where my car was located.

They have you fill out a credit app. Online they tell you you're approved and you can bring any amount down. When you get there they tell you you need way more money down full coverage insurance and they say they can help you no matter how long you have been on your job and then change it up when you get there. They are liars and very rude. A huge waste of time.

I got someone to go to JD Byrider, I am suppose to get 200.00 after their 2nd payment. It's been 2 weeks and still nothing. We have contacted them 6 times and they always say they will look into it. They still have yet to deliver, but if I'm 1 day late on my car payment I get a letter in the mail dated the day after my payment was due threatening repo. Pretty crappy. I will never refer anyone and will never go there again.

Bought a Jeep Liberty from them in Springfield MO that night. Noticed smell of antifreeze. It never showed heating up by dash indicators but it went away. First time filled up, checked fluids, found radiator empty and signs water in oil. Went back to dealer and they said it had clogged PVC and all vehicles have moisture build up in crankcase. Next fill up, noticed oil was not showing on dipstick, started really looking car over. Noticed passenger side doors showed signs of being replaced. Checked CarFax, it had 37 hits. Confronted dealer about it, they insisted it was wrong. Told them about oil problem, they said there was oil leak and they fixed it. Complained about water problem again, they said same thing. I thought well by contract they have to fix it if blows. Well less than a week later had to have towed in at my expense, blown heads. They said they don't give loaners while repairs were made.

Visited the Longview location today for the second time. The first visit pretty much established that something would be worked out that I could get a car. However, when filling out the application many finances that I do not pay were added to the application. This caused my application to show I could not afford a car. So now I am in a situation where I will not have a car due to me putting my full trust in J.D. Byrider and them keeping their word. I do not pay any rent and 300 was added to the application due to I might move in three years. However, within the next two years I will have a teaching degree and be teaching with a better paying job. 125 dollars was added for gas yet I only pay 60 a month for gas and most of the time it isn't even that much. You guys are very crooked and I will never suggest that you guys be trusted again.

First, they give you high hopes stating give what you have and you can ride. Guess what the down payment is ridiculous 1700. That you have too pay 200+ every two weeks until your down payment is complete. But guess what their unprofessional butts didn't get me a tag. I couldn't drive for four days paying others to take me everywhere. I had to pay over $100 to get my tag. Then Paul with his smart brain call me in says if I don't pay the remainder $100 today bring the car back!!! That's not what I was told previously, now all of a sudden there's another Paul I must've spoken too!!! My opinion they are a rip off. Plus during the purchase the sales rep was fighting with her boyfriend on the phone and walking outside to argue. I feel they are trashy and a scam! What goes around comes around!!! My car is not worth it and they will get it back the same when I'm ready to give that piece of crap back!

I purchased a vehicle from J.D. Byrider/CNAC. The initial deposit was deferred due to my daily transaction limit with my bank being reached. The payment was scheduled to come out the following business day. There was a $500 down payment. The reps at the dealership initially swiped my card multiple times which put an authorization hold on $1,000 for the transaction attempts. My deferred payment was not honored due to the authorization hold which remained for ten (10) days. Upon this decline CNAC contacted me. I researched it with my bank and learned of the hold. I informed CNAC that their first transaction on the day of purchase has restricted funds in my account. They recovered the vehicle. Upon them receiving documents showing the hold and how it was initiated they gave the vehicle back.

Bought my 2006 pt cruiser Sep 2014. Two months into it shift cable snaps leaving my car stuck in reverse in work parking lot. Strike one. Few months later car dies in middle of major intersection very dangerous road bc ignition switch goes. Strike 2. Two weeks ago fuel pump goes out. I replace myself bc they want my car for 2 weeks. Strike 3. Two days ago driver window motor goes out. I live in Ohio. It's raining. Three days later (today) take in for repair and on the way there transmission is slipping to point were car will not drive over 20 miles a hour. Last straw. Relay to manager that I will not be taking the car back. They either replace it or rip up contract. Working with manager all day. Was told to call back at 6 pm to speak with manager for resolution and guess what... She left for the day.

I'm so upset with the location in Berwyn, Illinois. They sold me a bogus truck. I tried to return it back to them three days after having it and they wouldn't accept it. I know I have at least seven to thirty days to return a vehicle. The general manager wouldn't accept it back saying that I signed a contract, yes I did but, however I was still in time frame to return it because I was trying to return it three days after the purchase. I haven't even had the truck a month and here's what's wrong with it. By the way I purchased the car September 26, 2015.

I am a single mother with two children and not the greatest credit. I went to JD Byrider to get a car and besides the salesperson who sat with me to choose a car the whole experience has been horrible. They make mistakes with your payment processing and first thing they do is leave threatening messages on your voicemail that you have to return your car. They say they can't make changes to the contract but they can and they will do anything to sell a car, even if they know everything is not correct. I have made all my payments, I had a family emergency and had to make my payment three days later and two different agents called me threatening that I better make the payment now.

I bought a Mercury Sable 2 years ago. I've had nothing but problems repeating over and over. Like dying and after an hour it starts. I've used up my towing on my insurance twice. They said they're putting a battery in twice and charged me against my payment while made me past due without any explanation or reason until I figured it out. New transmission and my local inspection shop said it has the original factory trans in it. The idle goes up and down, I have to stand on the brakes to stop then it goes away.

I was late making a payment by 12 days. Then they're came and repo my car. Now they're want 2 car payments plus a 300 for the repo and they're take our stuff out of the car. That is a another 75.00 to get...just to get our stuff.

I purchased a car from JD Byrider in Columbus Ohio in August of 2012. I got a 2003 Chevrolet Cavalier, loved the car, still love it. The salesman that helped me, Romeo I believe, was super friendly and helpful throughout the whole process. I wasn't able to get my car the day I went in, but he stayed in contact and kept me updated the entire month it took to get my things in order.

If I had to do it all over again I would rather be without a car rather than deal with J.D. Byrider! I've had my car for 7 months and it's tore up every other week! Then they keep it for days without a loaner! And they will never negotiate a payment! Even if you are $5 short they threaten you with repossession! VERY BAD PLACE TO DO BUSINESS!!!

I just put a down payment on a Nissan Sentra 07. People say it was the best car they had out there. I was in a wreck. I went up there as usual to pay my car note 195 every two weeks and they refused to take payment cause I missed a payment on my insurance. I didn't have the money for both right then. They threatening to take my car. Then after they refuse to take payments I put car in body shop so my insurance fixed the wreck for when it did happen and was active.

My husband and I decided to go to J.D. Byrider for a car because we really needed one. We responded to a tv ad which advertised 199 down. I spoke with a salesperson and asked him repeatedly if this was true and he told me yes. I asked him if this applied to certain vehicles and he stated it was for ANY car on the lot. Now I know I'm not crazy because there is a difference between ANY and CERTAIN right? Apparently I was crazy because when we got there he said it was for certain cars. Like level one cars and needless to say they looked raggy. Lies and a waste of time. I'm glad we walked away and they still are calling, because after reading these reviews and our experience, I can tell you the phone will ring off the hook. I want nothing to do with these people. EVER.

I ended up getting a 2005 Grand Am from JD Byrider August of 2015. When I went to pick the car up, I noticed that the front passenger tire was low. I get home and fill it back up. Two days later I have to fill it up again. I contacted the dealership about the problem and was told they couldn't get me in for a whole week so I'd have to keep filling it with air every two days. Finally I get in and there is a huge nail in my tire that was picked up at the dealership... lovely. No charge for plugging the hole. Now I get to dick around with the insurance and the car payments.

Purchased for my daughter since she needed transportation. This vehicle broke down so many times that I finally gave up on the repairs which have cost almost as much as the vehicle. The car has now been broken down in her driveway for over a year now as I can't afford to keep fixing it and neither can she. She finally took out a loan for another vehicle somewhere else and has been very happy with it. In the meantime I am counting down the payments so I can scrap this pile of junk that I am paying over $300 a month for! RIPOFF. They take full advantage of people who are in financial difficulty and then using their services only makes the problems worse.

My husband and I went to JD Byrider in Mount Pleasant Wisconsin. We also told them that we had bad credit and was looking for a car and was hoping they could help us. They decided to help us with $1,000 down and also with bad credit. Which I thought was awesome at that time. So my husband and I had 500 and had to scrape up the other 500. The salesman told us if we come up with $1,000 down he would check into giving us a 2009 Suzuki XL 7. So we managed to scrape up the rest of the thousand dollars and called him the next day. We inform him we were on our way with the money so we can purchase the Suzuki XL 7. So he informed us the car was still there, to come on in and we can get the car.

C.N.A.C/J.D. Byrider tried to sell me a license plate after I already transferred my old plate. Then tried to refuse my on time car payment in order to repo my car. I then spoke to a person at the dealership that told me the people I'm dealing with at CNAC are people with little to no education on a second chance job opportunity given by the state to ex-cons.

I recently purchased a 2006 Kia Spectra two weeks ago 09/18/2015. I was very satisfied with purchase and the car, until I received a letter in mail stating I had to make a payment of $250.00 within a week of purchase. I called one of the Finance Managers that I have the car loan with (CNAC) and she stated that I had to make additional payments of 4 installments of $250.00 (which was not explained clearly during sale).

JD Byrider has been a financial nightmare for almost two years now. I am a single parent with two college age children and went to JD Byrider looking for a starter car for my daughter who was entering her sophomore year of college to help her establish credit of her own. We got her a 2005 Chrysler PT Cruiser which we were told was in good condition for her college commuting. To say the least, two years later we have invested over $3000 in repairs and the car is still not working. JD Byrider does not accept calls but they get their money. At this point I am over them and trying to get rid of this piece of junk they sold me. I WILL NEVER RECOMMEND ANYONE TO THEM. They are crooks!!!

I purchased my minivan back in DEC. of 2012. I have never been late with making a payment of $388.00. I have had nothing but bad experience with the repair shop. I purchased an extended warranty thinking I was protecting myself. Unfortunately my warranty does not cover any of the maintenance that needed repaired on my vehicle. So far in just the past 3 months my vehicle has been towed to their shop three times for an AC compressor. It's still now in the shop. It’s been there for a week and now they are replacing the AC compressor FOR THE FOURTH TIME!!! I've had to pay for all towing expenses and now they will not release my vehicle without charging me for more parts and labor. I've been without my van more than I've had it. This year alone it’s been in the shop 8 times - 4 in the past 2 months. The same part keeps on needing to be replaced - the AC compressor which is not covered under warranty.

Sept Sunday evening car will not start. I bought a battery around Easter for this car and I'm still having problems. I have other issues with the vehicle. I bought two brand new tires, new lights and cars must be out of lineman in the seat. Won't work on the drivers side. It's dangerous to my health. From an another dealership I had to get a key fixed. When the guy move the seat back it's not working, do not know why so I had to call 3 AA from Me and take $500, then starting in November I pay $389 a month until this year. Now I'm having problems with the vehicle. Not happy and divided into two I had to pay $500. Unhappy customer.

I purchased this vehicle in March 2015. I have countless problems with my payment date and arrangements. I put down 1500 on a 2006 Malibu with payments of 200 dollars bi-weekly. My check engine light is on. Now it's been on for a while. I have not had any major issues but I simply thought this was a company that helps not hurt. They only make matters worst. If you're a day late they're already calling for repossession. I hate that I ever signed this contract and I will be looking into trying to get out of it. It's like they try to get as much money out of you as possible before your contract is up. I just want out. They make their own rules and can change them at anytime. If you pay 200 next week they want three hundred. It's just all a scam!

I saw a car I liked and gave my info. Before I could get there to see if the car was sold. I've gotten 3 phone calls asking if I was still interested in a car. I said yes but I was a little annoyed they didn't post prices. The guy pretty much said who am I to worry about prices. They go by your income and "put" you in a car that "fits" you. So I said ok I'd call them. Then I found this site and all these horrible stories. I thank god I know better now. These people are low criminals and my heart goes out to all you people who were trapped by these spiders. I don't understand why they're allowed to keep operating. Criminals. Guy basically inferred I was a piece of crap.

I purchased a 2003 Nissan Murano on 5/20/2015. 1 month later in the shop. 1 month later in the shop again. So basically I have had this vehicle for 3 1/2 months and have had nothing but problems. As I type this it is in the shop. Vehicle left my wife and daughter stranded on the side of the road. They offer a 2yr/24,000 mile warranty but it seems they will only honor it if it is a quick and inexpensive fix. My vehicle is having transmission issues and at best that's about $3000. They claim the vehicles are inspected and serviced before they hit the lot for sale. **.

I bought a car from this company because I needed a car. They asked for 300.00 down, ended up paying 1500.00 down through payments taken out of my account. My car is worth 2000.00 blue book value which I found out after I bought the car. I sucked it up and was still willing to pay since it was my own mistake not looking that up before buying the car. Had the car one week and the check engine light was on and the driver side window was stuck down. Took it in, said they fixed it. 5 days later, happened again. Back to the shop. 2 weeks later, back again. I think you get the picture.

Went to JD Byrider a year ago and got a Chevy Cobalt. The process was easy and my salesperson was very friendly. I forgot her name lol but the greatest part of my experience is Michael with CNAC. I've read plenty of reviews saying that they don't work with you when you're in a time of need but that is so untrue in my case. I should say I fell on hard times and my illness reoccurred and Michael and Ms. Kathy really is my saving grace! My car runs excellent and I haven't had any mechanical problems with it beside your normal oil change & brakes. I would recommend anybody go to JD Byrider if you have bad credit and not even bad credit good credit also. If you really want to work with people that's in the business of helping people and not get over on people.

I bought a 2007 Dodge Caliber from these people in March of 2014. And it’s the worst mistake I ever made. Every time I turn around I'm taking it back and forth for something or another to be fixed. In trying to trade the vehicle in I found out that the stuff that was supposed to be fixed never was. I figured all they do is piece it together to make you think it’s fixed until the warranty runs out - which isn't too much longer for me. Now I'm stuck with a piece of junk that I still have to pay for over the next years. Stay far far away from these people! I wish I could sue but I signed the contract, so I suppose it’s my problem.

The harassment is out of control. They call me, wife day and night and I told them to stop but they won't and I'm dangerously pissed off. I hate. I even financed a car with them. I'm ready to boycott them ASAP! And return this car and sue them. Bastards.

I've had my car since March 13th of this year. I'm a 19 year old girl with tons of mechanics in my family. I bought a 2007 PT Cruiser from J.D. Byrider in Greenwood and I've never had any problems with it. It's a good running car. When I first heard about the dealership, I was excited because I'm young, with no credit, and I wasn't required to put anything down on my vehicle purchase. I got my car and yes, my total purchase will be $16,000, but no other dealership works with you like they do. I've been paying my car payments on time every two weeks and I've never had a problem with the company or my car. I take it for 3,000 mile oil changes when they're due and go from there. I love my vehicle. Thank you J.D. Byrider.

They told me 380 a month for 4 years on a 06 Mazda 6 with 112000 miles on it, figure that out? 380 times 48 months=$17,440, ** that! The cars only worth about $4000 in the Kelley Blue Book. The dudes was trying to sell me a car before I even knew what the price on the car was and what my payment would be if I bought the car. I felt like I was limited on my pick and choosing on a car, and was trying to sell me something that was cheap but charging way, way, way too much for it because of my income. They can keep it.

It's been some clinging noises for about 2 months. I took my car to J.D. Byrider they said they couldn't find anything. Now 2 months later, I'm driving home with my kids in the car and the brake cord pops and now my car is stuck. I had to call a tow truck and have it towed. Now I can't go to work because I don't have transportation. I just made my payment yesterday... smdh. Now I won't have a car 'til next week. I need to be reimbursed or something.

This is without doubt the worst, misleading car dealer I have ever seen. First, to start, I was told that all you need is $500 dollars down. That is a lie. Once I picked out a car, then I was told that I needed $1000 dollars down for that car 2010 Ford Fusion with 108 thousand miles. Then they said that I had a $1100 more that I had to pay $270 every two weeks for five payments so that is $2100 dollars down. Then my payments of $199.00 every two weeks. They don't care one bit about making your payments affordable, all they are doing is seeing how much you make and how much they can jack you for every month.

I have never had a problem until now. Air conditioning is not covered under the warranty. I understand that. Took it to my service department. Make sure everything else was fine with my car. Come to find out a few more things. They were under warranty. The price got up to almost $500. I was told that I have to pay half. There is a certain situation that I need my car because I am a single mother.

We was looking for a car and found this Honda 2003. Mind you with a airbag light on they offer the car to us for 18000 dollars, three times the book value with rust on the rear quarter panel. So we decided to just say "no, thanks." Please stay away from them!

The people in the building was great. The car they sold me wasn't. I just got this car June 25th 2015 and already it's giving me problems. I took it to their service thing twice to fix the same problem and it’s still messing up. I just want this car to go back to them and not be on my credit. I pray that they take it back.

I bought a car From Jd Byrider. Within Four months the transmission went on the car. They put a used one in. That was no good so I had to wait another week while they put in another used one. Now this one is bad. This will be the 3rd transmission. I do not want to pay for this lemon but they threaten you by saying they will put a repo on your credit report for ten years. This is unfair. We have pay double what a car is worth that we can't drive and make payments. Never again.

Well I have been having problems with my car. It cut off on me 4 times already and this time it won't cut back on. The JD Byrider company did not have to help me just told me it would only cost 20 dollars to get fixed. I am very disappointed in this company.

I gave the car back after numerous time of taking the car in for overheating issues. They sold the car at auction but applied the amount toward the total owed and not the principal. They never told us how much the car cost only the payments of 377$ for three years. We paid 18 month before returning the car. Now they want almost another $5000 plus the payments we made plus selling the car for over $4000. They are criminals and should be sued.

Got a car from J.D. Byrider Dec 2014. Thought they were going to be an okay company. Turns out they have bad attitude. Rude and try to tell you how to run your car. The cars are overpriced. Won't fix them but will call and harass you for a payment done even by the end of the day. I advice don't go to them for a car.

I dealt with Ryan - Clarksburg, West Virginia JD Byrider - so far very good experience. I understood I'm paying more for the vehicle but its book value however... My car was a 1999 Ford Escort and I was fixing every two weeks and always have to worry what would go out next. Now I have a reliable vehicle. I know the history of the vehicle and from what I understand, if I make my payments and keep my insurance, they're just what I need. Ryan was very helpful, what a blessing this is. When you don't have good credit, be thankful for those who some say take advantage of you. But in my case, I consider it a blessing because I needed it for the very good job I have now. I'm glad they are there.

I have been browsing for a vehicle for quite some time. I came across J.D. Byrider online and learned a little about their finance plan they had to offer. It seemed legitimate so I went ahead and requested I be called for information. I received a call from Greg in Fort Wayne. We scheduled a time to come in and go over some options. I got to the office and began talking to Greg. He seemed friendly enough. We continued talking about the program they had to offer and their warranty. Before we even looked at any vehicles he asked for my ID and my social security card. I told him I didn't want to put in an application until I knew that they had a vehicle I liked. He kept telling me that they had 40 cars in their garage that I could check out after they put the application in.

Everything sounded cool before I bought the car. I got the car and a week later my check engine light came on then my engine wasn't starting, my horn was all beeped out. I had to get it replaced. There was a hole in my pipes and every time I went back to ask "What the hell is going on?" they had the nerve to act like I was bothering them about a lemon they sold me... DON'T BUY A CAR FROM THEM. THEIR CARS ARE LEMONS... I repeat DO NOT BUY A CAR FROM THEM. Everything that glitters ain't gold.

I went in to JD Byrider on a Friday afternoon. The gentleman I spoke with was very kind, and very helpful. I have horrible credit, and I heard JD Byrider was a great place to go. So I told him my situation and how much money I had to put down on a car. I was in search of an SUV, but with my credit history and the amount of the down payment I had, they didn't have any SUV available, but they did have a cute little KIA Spectra. I took it for a test drive, drove wonderful. So I go in to do my paperwork, and I ask what is the total payment on the vehicle? I was told $11,000 give or take a few hundred. Ok, sounds good to me. So I finish all my paperwork, go to the financing area, they do a quick run thru with me again, sign more papers and I'm on my way with my new car.

I had a great experience at JD Byrider in Dundalk. Everyone was very helpful and nice. Te'ara ** was the one who took care of everything for me. She made sure she explained everything. She had everything in order and overall she had a great personality. Every question I asked she answered and if she wasn't sure she went and she found out so she wouldn't give false information. Thank you Te'ara and everyone else at JD Byrider that gave me a chance with my bad credit when no one else would, everyone there just made you feel welcome. I appreciate you. THANKS!

I bought a car from JD Byrider in 2014. I have been paying on this 2006 Ford Taurus for over a year, have never missed a payment. I put down 1200, and currently have about 8,000 left to pay maybe even more. I pay 183.00 every two weeks. I was told this payment is based off of me and my ex-fiance’s income and bills. He and I just had a daughter and my car broke down. I bought a new car the same day my old one crapped out. I had no choice. But we were told monthly payments are based off of our other bills we pay which would help lower the payments, which 183.00 wasn't so bad every two weeks. But then he and I split. I have asked them to remove his name and so has he, from the title, as I am the one who now continues to make the payments on my own and I am the one that drives the vehicle.

I recently went to J.D. Byrider to see about getting a car. I am 23 years old, I don't make the most money, and I didn't make some good choices when I was younger, so my credit isn't the best for a car loan. My last car broke down and repairing it wasn't an option, so I was told by a couple people that they would be able to work with me on a down payment. I went to the location in Burlington, Iowa, and when I walked in I was greeted by a very friendly and inviting employee. She sat me down and went through my information with me. She really helped me feel at ease and told me that because they have a bank they work with in-house, financing me should not be a problem and she would be my "representative" on getting me into a reliable vehicle.

So I went to J. D. Byrider this past weekend. After spending the day at a private owned finance lots w/ no success, I decided to try out at JD Byrider that I had passed on the way home. I had heard about them having a good financing team and being able to get basically anyone in a car, both of which is true. The application process although a little long, was nice and painless, the finance part was as well. After about 2 hours there, they approved me and told me about 3 cars that they thought would be a good fit for me. I drove 2 of the 3, a Chevy Impala and Ford Fusion. I decided to go with a Ford Fusion 08. Nice solid car, clean ride! I then had to wait a few minutes while they printed out the payment plan info. We then went in to close the deal and talk about payments. I had 1k down for the car, which they "worked with". As I received the payment info form, I READ $14,225!!! 14 THOUSAND DOLLARS, for an 08 FORD FUSION!

I took my car back several times because I was concerned about the brakes your service department installed. The pedal kept going way far down and the brakes made a nasty noise... Never felt secure. I was told I hadn't given them enough time to "break in", water got into the wheels from all the rain and that was the explanation for the horrible noise I heard. I didn't use my emergency brake enough so that was why I KEPT hearing that horrible noise. But maybe, just maybe it was the fact that my hardware for my brakes was MISSING? I got the news today after taking the car in to get the brakes replaced. My mechanic is baffled. Said he couldn't believe an actual service department type garage left the hardware off and didn't catch the mistake or at least FIX it... He'd seen a better job by weekend mechanics. You sent a mom with 3 kids off in a car that wasn't safe over and over again.

I used to work for byrider in cranston rhode island. Stay away! Every car they sell comes from local auctions. Cars they pay 1000-1200 for they sell for tens of thousands. Big rip off. I know cause I was their buyer. You're better off looking elsewhere. If you have a credit score of at least 580 you can buy a new car.

I had traded in my Suburban and Dan ** said they would give me $1,500 for it. He applied $500 of it to the payments to make them lower, but didn't apply the $1000 for the down payment. So they were charging me $170.00 deferred down payment, bi-weekly till august. In august my payments would've been $1 less bi-weekly. Deferred also means postponed too. Well, my hours and days at my job got cut down and Dan didn't wanna work with me and redo the paperwork. At first he had asked me if $145 to $170 was ok and I had thought that he meant monthly so I said that was fine. This all happened at J.D. Byrider in Dover, Ohio. So they repoed the dodge caravan last night. I would've been paying over $16,000 for it altogether for the 2006 caravan when a new one cost $20,000. They don't go through a finance company. CNAC finance is J.D. Byrider and they charge 24% interest on their vehicles.

I received a call from J.D. Byrider in Canton Ohio on Tuscarawas street asking me to come in that I was approved for a online application I had done. I was very excited due to the fact that for 8 months I have been trying to build my credit and find a car sales place to help me lease a car only to be told the same issue that I didn't qualify. So I arrived and came inside the building. Went to sit down and when I say these chairs were nasty I truly mean that they were gross. All of them had stains and looked old and I didn't want to even sit on them but I did.

This car dealership caters to low income families. They charge you triple the amount of the car. If you're one week late, they will repo the vehicle and you will still have that remaining balance. Please don't do it. Save and go to the auction. They also promise to repair your vehicle and won't. Most of your repairs will not be covered under the warranty. The first year they will keep the car running. By the second year it is falling apart and nothing will be covered. Your paying for junk . Don't do it!!!

Do not do business with this company in Jacksonville Fl. Very, very unprofessional. They sent delinquent notices to everyone who know me, including my ex-husband wife. I didn't even know her address. This is only a little of how this dealership has tried to humiliate me. By the way, they did this after they repoed the car. They knew my address. I never received a letter. I hope the company goes out of business.

Amber ** was excellent. She was straightforward and give me several options to leave with a car. I caught a ride then and drove home. I would recommend J.D. Byrider to anyone with income but not so good credit. Thank you Amber.

I bought a 2005 PT Cruiser 6/2015. The rep ** was wonderful! The experience was great! The whole process ran smooth and everyone made sure my family and I were comfortable during the process, no one was rude or pushy. I totally would recommend this dealership to anyone and I look forward to doing business with J.D. Byrider! Thanks for everything!

I got an '08 Focus from them a few months ago. I had no issues with the car running. I have had massive issues with CNAC the last few days. When I got my car I was a temp and told them I'm being hired the next week or so. They said "that's fine" and gave me the car anyways. When I got hired I had to provide proof because my payment day needed to be changed. Because of this they ended up refinancing the car; whatever, didn't really care. Well I got laid off a week after being hired because I broke my ankle. My job was still there. It would just be a liability for me to be at work injured. Now, during this time I still made payment. I made a cash payment at the dealer for the first payment. My second payment during this time is where it gets annoying. I have my paycard and as soon as the money hits I take it off unless a bill is coming off.

Bought the van back in Feb 2015. It's been in shop for numerous things tearing up on it. The day I bought it, it broke down. THEY won't honor their warranty that I bought $3000.00. My ride is still not fixed.

Purchased from J D Byrider in April, 2015. Two days later, I had to take it back for a new battery because the car kept dying on me. Made my first deferred down payment on time but before the second one came due, I had a major emergency with one of my kids. Because they told me when I purchased the car to call ahead of time if I was was having trouble with paying on time so they could work with me, I did just that. They were so rude and wanted me to send copies of records to "verify" my emergency. I said I would see what I could do but that I still couldn't pay until my next paycheck, but that I would make two payments. I paid exactly when I said I would. When the next payment was due, I was still behind from having to take care of my child's problem.

I went to JD Byrider in Lima, OH to purchase a car I had been eyeballing there. They had a 2004 Crown Victoria LX on their lot. They do not put prices on their cars so I had to go talk with a salesperson to get a price. I asked her how much the car would cost if I paid cash today without financing (JD Byrider is known for their bad credit financing) and she told me $12,795!!!... I told her the car is not worth that much and she went on about how it has a protection plan and you get oil changes for $5. I told her thanks and walked out. This car blue books for between $4,000 and $5,500 in excellent condition. It makes me dizzy to think about how much they would charge for the car if you financed with them. Btw, the salesperson was **.

The lady at the lit called said that should could get me in a car for 80 dollars a month. All was based on income and budget of all bills you pay out. They said that they have 95 percent customer satisfaction. I believe after me and my husband being there it is customer dissatisfaction is 95 percent. They totally lie to you to get you there. I believe that they should be closed down and be investigated by the BBB.

Filed a report with the consumer financial protection agency today. Predatory Lending law. Tried to trade my car in yesterday. Found out my car was only worth $2000.00 but my payoff is $8800.00. I've had the car for 20 months. I hope the government get involved. Today I looked at the Consumer Affairs website and I am amazed the the government hasn't stepped in yet. These people are true crooks. I would have been better to go to the local loan shark.

We bought a 2005 pt cruiser on 3-2-15 and yesterday the engine blew up. J.D. BYRIDER is giving excuses and no answers as to when it will be fixed or cost. Blue book is less than $4,000 but paying almost $11,000 for it. Is under warranty so they better put a new engine in and not a used one. J.D. BYRIDER from Dixie hwy in Kentucky.

So I got a car from these people right? Never doing that again. I had the car 2 days and decided I didn't want it anymore because my Husband's job decided to not relocate him anymore. So he didn't need my car anymore. So I call them and tell them I'm gonna bring it back and explain why. He gets all pissy with me and tells me that I can't bring it back and what not. So I brought up the grace period and he hung up on me. I told them I'd bring it back the next day before noon and they said it was fine.

I've been dealing with them for 2 years. This past Thursday I received a call stating my last two car payments was declined. I need to come make both payments to catch up my account. But the money came out my account. So I printed out my bank statement and took it up there. No one apologize for the inconvenience. Only thing was said is "wow it did come out your account but we never received payment." They really not concerned they made my account negative or offered to give me my money back. But when you sign up with them they tell you if your payment not on time we WILL COME GET OUR CAR AND YOU CAN'T GET IT BACK... but I was told after I told them I'm bringing them the car back before the next payment was, they was being investigated on Internet side so maybe my payment was lost... REALLY, WTH? What kind of business y'all running?

Went in and they said I needed 500 then they run your credit more than once. The lady ** was a ** and was very rude like she was on drugs or something and the sales person ** lies. They pick out the car for you and it’s not what you want. I would never go back. They’re very unprofessional people and they should be closed down. The one on Beltlune in Columbia.

I bought a car from JD Byrider August 2013. Within 2 months I started having problems. Every 3 months my car starts to overheat. Each time I take to JD Byrider they replace the thermostat. I told them it's not thermostat. I have had my car for almost 2 years now. It's been in their shop 8-9 times just for overheating, that not to mention couple other times for other related things. So you mean to tell me after 8-9 times you still think it's the thermostat (I had 5 new thermostat), once they fixed heating coil. Now my head gasket is blown. You know they don't really care about you or helping your credit. That is just sales pitch to get your business. Of course they are going to be nice and seem like they care to get you to buy their car. However, once you're in the contract they don't have to be nice anymore.

My son just bought a car there to move out of state from Pgh to Atlanta. Car stopped operating after second fill up and cut off in the middle of South Carolina. He is stranded there right now. So do they pay for breakdowns?

I bought a car last year with CNAC, J.D. Byrider. They made me get their insurance also. I have been paying on time payments for a year now and came to some hard times and I am 2 days late on my payment and they're calling me several times getting rude with me and I have asked them to wait a couple days for payment. They are saying they will take my car. For one, They are charging me 3 times the amount of the book value for my car, for another is I have an insurance claim they owe me for and haven't even tried to give me the check for it. I know I have also paid for the insurance for over a year now, and they owe me the money to either fix my car or keep the money for other needs, as in a car payment if needed.

I purchased a 2007 Ford Focus from J.D. Byrider in October of 2013. I have made my payments on-time every time since then. I know I am paying way too much for this vehicle in the first place. My credit was not the best so I didn't have a lot of choices. The vehicle has always had an idling problem - when I stop at stop lights or stop signs, it revs up and down fast. It also has always made a noise when I turn, like the tire is rubbing against the tire wall. I've told them numerous times about these problems and they always say the same thing when I bring it in for them to look at. They can't find the problem and there's nothing they can do about it. I honestly feel taken advantage of. I feel like they have taken advantage of a lot of people. They don't fix anything and they are rude most of the time. I would never recommend them to anyone.

Well, to start off with when I got the car I came in with 1,500.00 down payment and was known I couldn't afford a car payment too much over 300$ a month. Somehow they deferred my down payment for 2 months then so I could make a weekly payment because I had to have a down payment of $2,500.00 but today may 28th I asked if there was a way to get a deferred payment for my payment coming up for personal reasons and they didn't have anything for hardships, the payment had to be made and they did not have any type of grace period of any kind. My loan has never been late except around the first of December.

I wouldn't even give them 1 star if it didn't make me! J.D. Byrider takes desperate people and butt ** them! I was in a situation where I desperately needed a vehicle. Everything was fine and dandy while purchasing the vehicle. I ended up being late on 1 payment. Was told I had to come to the office in runs all to make my payment. When I got there they took the keys from me leaving myself and my child stranded 2 hours from home in a monsoon. She told me, I just had to come make the payment in person knowing damn well what she was going to do. Also come to find out the salesperson ** had "lost" money he was suppose to give to the in house insurance company that they deal with. He had me go get $300 cash out of the bank and also took $500 from my debit card! According to the insurance agent that $300 I was lead to believe was going to my insurance did not at all. Thieving ass **.

Bad cars are being sold at this place JD Byrider. We are buying these cars and then they break down on you. I got one car in 12/23/14 and had to give it back. 6 times it kept breaking on me. Got another one 4/25/2015. It's doing the same thing. Unhappy.

First let me say that it is laughable that this company is BBB affiliated. It is a subsidiary of Dan Nelson & should be shut down. All they do is take advantage of people in bad situations & have bad credit. I leased a 2003 Alero from J.D. Byrider in March of 2014. I had no real other option while I was waiting for my Gap insurance to pay off the remaining balance on my 2010 Caliber that was totaled (I was rear-ended). Upon completion of my installment payments used as a down payment for the vehicle poles occurred. The rubbers seal holding in my windshield was cracked & completely detached from the vehicle. Every time I hit a bump the glass raddled. When I complained, they simply glued the rubber seal back down. It came loose again 3 months later. There was and still is a short in the hazard connector so my headlights and turn signals do not work. Not to mention the paint chipping. This car made me nervous to have my children ride in.

This company loves to take money out of the clients they have account. They don't even call you to ask permission when they do that, even though when you have a budget review they state that they will call you before they do so. This is SO illegal. I will be calling the BBB and reporting this as well.

In February 2015 I bought a 2002 dodge neon. I was told the cars were thoroughly checked. Well here it is May 2015 and I start having problems. My car starts stalling every time I put it into drive or reverse. I had it checked out by a friend who was a mechanic who told me there was about ten things wrong my car including transmission. I took it to JD Byrider and a run around was given to me as it being a used car like really I didn't know that. I was told I had to call service dept. and make an appt which probably be at least two weeks down the like. So I was leaving but couldn't because keep dying so they agreed to look at it. I was told next day transmission bad, had ordered one so they would have it ready in a few days. So of course I am having to get rides to work. I was informed the rest of issues I would have to make an appt for. This all for a car I have had less than three months.

I'm very dissatisfied customer yall company is a complete rip off. I feel like I was sold not one but two lemons. And I was behind my very first and only payment and my car was repoed. I feel that the cnac has very poor customer service skills and I wasn't talked to polite at all. What happen to customers are always right and I'm only human.

I bought a 2006 Nissan Sentra. Excellent condition. Had for over 1 years - no problems. I told them "I needed to be a few days late on payment." She told me "maybe sell some things." "I'm not selling crap to make a payment" I said. "After this late payment is made I put it on auto pay... you will get the money no question." Rude ass people. About to tell them "You can come get it. I have another car. ** you very much."

I bought a 2007 Chevy Trailblazer in 12/14. I drove it off the lot and the service engine soon light is on and check engine light. I have made appt. to have it fixed and had it ran through the shop. I get the vehicle back and light comes back on. The gas gauge doesn't work and still has not worked since. The finance center you get financed by CNAC. They are rude and full of threats. I had a emergency this weekend and dealt with it and I have received very disturbing messages from them and threats of losing my vehicle. My payments have been on time with not one missed and what I’m saying is I wish I would have went somewhere else because the way they treat their customers are horrible and for that, I have not recommended anyone to them and I've had 4 people ask me where they should go and it’s a shame I sent them to another dealer for their sake.

I purchased a 2004 Kia optima from the location on west broad. From the beginning the car gave me problems. The 3rd day I had it, it broke down on me. Then I thought I had them fix a the problems it had... Cause it was still covered on the warranty. And the 2 main problems weren't fixed. So then I'm the pouring rain both of my windshield stop working.. on the freeway. Then I have autopay set up for my car payment and they failed to take the money out and I didn't know so I spent it. Now they say that Oracle my fault and I still have to pay the payment when I don't have my car and I have to bring in all this stuff including my bank statements to show what I used my money for instead of the payment. And even with that stuff I might not get my car back. ** that they are horrible. And they were over charging for the car I looked it up and my car is worth $2000-3000 and they wanted 11,000 for it! Ridiculous I don't recommend anyone there ever!

I just recently moved back to this area. I desperately needed a vehicle. I started online putting in apps. JD Byrider contacted me back shorty along with a few others. I set an appt to meet with **. I have to say after meeting **, right away I was very impressed with his customer service skills. He was professional, friendly and was very interested in my wants and needs. He never tried to pressure me into buying the most expensive car, he was thinking about me, not his commission. I test drove a few vehicles and chose a Chevrolet Venture 2004. He gave me a carfax type report showing that the vehicle had not been in any accidents or water damage. Went thru the maintenance that they offered like free oil changes for the length of my contract. Also, a 3-yr 36,000 mile warranty on all major parts, with just a 25.00 deductible. This tells you they go over their vehicles with a fine tooth comb or they wouldn't offer this great warranty.

To anyone or anybody thinking about buying from JD BYRIDER should definitely reconsider going elsewhere to purchase a vehicle. I have been hounded with relentless phone calls whether I am on time or late. Personally I will never buy from JD BYRIDER again even if they was the last dealership on this earth.

I got a 02 Hyundai Elantra, paid 10.000 on it. Car was repoed. I went to Court. Judge allowed them to garnish my pay check saying that I still owe the 6000 more that was the cost of the whole car. I'm paying for the whole car loan and don't even have the car. 17,000 for a 02 with 109000 miles on it. Clutch went out in it, said "not under warranty". So the ac went out, not under warranty. Alternator went up, not under warranty. Power windows, no warranty. Said car was never crashed. Found out it was car rear was smashed over, spray paint all over it. Took to body shop, showed me the damage under the car where it was welded and the court just let them get over on people, hard working people.

J.D Byrider stuck by me and provided me with a new car. Even after the car accidents I had they still got me into another car and their customer service has been great to me and my family. I would recommend this company to everyone.

So I am having trouble getting a car. My partner and I have terrible credit for starters. I know it is hard finding a car and trying to get a good deal with our situation. So I did what a friend had to me to do-- put an ad on Craigslist saying looking for a car and such and such. So I did. About 5 maybe 6 hours later I get a text from someone and her question was "are you looking good to finance a vehicle and help with your credit?" I text back "YES." Got a text back that she works for JD and was willing to help and I said "OK can you tell about the dealership and kind of cars that were available?" Lady send me a URL. I followed it, they didn't have much to show.

So I purchased a car from JD Byrider in October 2014. They told me that I will need to put down at least $500 and so I did. Now the next level was picking out the car. The sales rep went outside to pick out a car for me. So I'm thinking like, "You mean to tell me I can't pick out my own car and I'm supposed to be paying 12,000 for it which is gonna take up to 3 years?!"

I purchased a car form JD Byrider about one year ago. During this year I paid every month on time. At the time of purchase the dealer promised to fix an oil leak and repair the front end noise. The brakes went out after two weeks. I had to pay for this repair at an out of town garage. They have never fixed the noise and they never fixed the oil leak. They have had my car in their shop 5 weeks and two days in the past year and have never done any repairs. I purchased a warranty at the same time I purchased the car, the engine went out on April 2nd. They towed the car the next day to JD Byrider.

I am really upset with the experience I just encountered with this company. My car was wrongfully repossessed and I will be filing a law suit against them. I am here to warn anyone who is even thinking about purchasing a car from this company really reconsider. Not only are they unfair but the cars are lemons and not even worth a dime. So if you are in the Columbus Georgia area don’t waste your money or your time into these!!

I got the car in one city, then I ended up moving to another area... I was 6 days late on ONE payment, because I moved due to very bad personal issues!!! The CNAC people called so I could come up w/ a budget, and told me to go in store, I went in, (the one on 38th, Indianapolis, in) and they made it seem like they were going to work w/ me... Then 5mins later, they decided they were going to take the car!!! On top of that, they were rude as all hell. They lead me on, because they knew what they were going to do when I got there!! No one ever explained that if you missed one payment, they wouldn't work w/ you, especially under the situation that happened to me! JD BYRIDER IS SCUM!!! They said I could do business w/ them again in the future, but you couldn't pay me to!!! Then I looked up the Kelley Blue book value for the car I had, I was damn near paying triple for what the car was really worth!! I feel like they take advantage of people in need.

As of April 8 2015. I was due up for my first payment on my car 2009 Chrysler. Two days before my payment was due by April 3 2015 death in the family the days gotten a few days behind, and also to add they lied about a tracking device on the vehicle giving my info to a third party which means our contract has been breached on their end. This is her first past due payment with the contract.

Three months after I purchased my 2006 Chevrolet Equinox, the air and heat went out. The purchase was in April of 2014. Then it started having starting issues, all during the winter, not starting, no heat. Eventually, the battery was changed, but I was told it could be the alternator, they decided to choose the battery. My car still is giving me issues starting. When I call the service dept, I get, "We are all new and we're backed up. Drop your car off and we'll try to fit it in." My oil change is overdue and I was told we're backed up until the beginning of April.

I was in desperate need for a vehicle. I got my vehicle in May of 2013. I have made my payments like clock work. I became permanent at my job & gave them the letter indicating this & that my pay dates changed, well I made my payments & come to find out they were late... I am like what the h***??? I have gone through 3 different account managers since I have had the car...

I went to JD Byrider on Blanding Blvd... I told them I had limited funds $500 for A down payment, they said "no problems we will work with you... $500 is fine..." Well $500 was not fine unless I bought the car that day... the salesman did not even show me any cars at all, did not suggest I test drive A car... just told me if I did not buy A car that day I would have 2 deferred payments of $500... one on the 1st of April & the other on the 3rd of April... These guys are liars...

My son decided to purchase a car on his own, and his credit is good as far as not having any. He was 19 and just establishing credit. He went to a local car dealer, but was not approved without a Co-signer. Now in the same week, he decides to go to JD Byrider. Well I tried to get him to change his mind because I have a family member that actually worked for them at one time. They quit for the reason that JD Byrider were CROOKS... Jd Byrider sold my son a 2007 Saturn Ion with 107,942 miles on it, and the purchase price was $12,000.00.

December 3, 2014 I needed a vehicle. Went in, was asked if I had any other vehicles in my name. Told them “my fiancé and I had a 2001 Cadillac together”, although I was under the impression by the company that all I needed was $200 or $300 for down payment. I was told they couldn't help me unless I traded in my Cadillac which I knew needed work but couldn't afford at the time. I told them “I didn't want to trade vehicle in because it wasn't only in my name and that I'd rather make down payment with cash.” They went up on down payment and requested $650 down and still insisted that I trade my Cadillac in or else they weren't going to help me. I have children and HAD a job at the time, lost the job due to the fact that the vehicle I signed paperwork for with JD byrider was always at their repair center from day 2 of signing.

I just wanted to add my experience with J.D. Byrider to pool. I'd been out of the credit market for years, living a cash life while I cleaned some old debt off my credit report. Living the cash life left me with no credit history and that was making it hard for me to get an auto loan. I really should have looked harder. The video taped closing of the deal should have been a big warning sign. Everything about this deal, the sales process, the vehicle & the cost of credit will leave you with regret. It’s all legal, but should be immoral. Slam, Bam & Thank you man.

I purchased a car from JD Byrider around 6 months ago or so. The salesman was very nice. However that's where the friendliness stopped. The financing person from CNAC which is the company JD Byrider uses was just plain nasty and rude. I was in a situation when my car unexpectedly just broke down. So I went to the closest dealership to my house to start looking. That was my biggest mistake. I didn't shop around. I got a fairly decent car. I've made all of my payments on time. However my pay schedule changed. I called to inform them. They said it was fine.

So I bought a 2004 Hyundai Elantra from JD on April 2014. One month later brakes are squeaking, tail lights are out. Took it to them. Warranty doesn't cover it.. Okay I paid out of pocket. Not too bad. About a month later whenever the car is in reverse it makes a really loud noise. Take it back they actually paid for the steering wheel pump. Two months later my car just cuts off while driving. Get it towed to JD. They can't find nothing wrong. Okay I feel better. Hopefully it doesn't happen again. Two days later it does it again. They had to send it to Hyundai dealership. Come to find out it's the PCM which of course is not under warranty. 1,300 I have to pay, get the car back starts smoking. Now the radiator is cracked and just found out the engine is no good. This is the worst mistake I ever made. Been better off catching the bus.

Look I tell everyone what we need to do is communicate together and do a class action suit against these **, because I know where one is coming. They just keeping ripping us off. They put a repression on my credit when I have them that lemon back and after 7 years they went back in and filed it on my credit. To this day I still have bad credit pooling with them but this is the only thing on my credit. A class action lawsuit will stop them.

I will start by admitting there's a lot of underhanded things that were done to write about and we feel ashamed of our naivety. My husband's final signing of the finance papers should have included a better reading of paperwork itself & less trust that what he'd been told would be reflected in It. If he had done so, we would not have made our vehicle purchase. I believe my story mirrors many others. So here it is in detail from day 1-6. My ratings are based on current experience pre-during-post sale.. It may not pertain wholly to every location or JD as a brand but it seems the practices I list are universal. Should it improve I will note with consumer affairs. It's worth the long read & I detail the sales process to hopefully assist new buyers.

We took the car back to jd byrider and we bought another car that same day ** and ** at springfield, Ill Office they are either texting me or calling me or sending me mail. ** has repeatedly called and left messages on my phone. After I get the new car she begged me they wanted to do it right. I had repeatedly said no, she asked me where I bought the new car, I said "none of your business." It was the same old story from her. I pulled a lot of strings to put me in a new car, I said they’re all lemons. I'm not putting my hard-earned money into a piece of crap. Told ** "gonna see you guys in court," I filed my suit in springfield il and got my first court appearance. I'm gonna refile my suit this week. Ever since they got served they haven't called me or anything.

J.D. Byrider has not fixed my car. Took road trip, car broke down. I had to pay to have it fixed when car was still under warranty... but they want their monthly payment.

I bought a car from JD Byrider almost a month ago. The day after I bought the car, the belts started squealing. I made an appointment to get the belts changed. Their first open day was exactly three weeks away. Already dropping 10 grand on a car, I feel I should not have to fix any problems that occur right after buying the car. Three weeks I listened to squealing belts.... When the time came I finally brought the car in to get the belts fixed... Complaining that the car should have been inspected before it was sold to me. They apologized profusely and said “things happen with cars”, and that it was not their fault at all. After they took my car into the shop after a two hour wait, they came out and told me that I needed to come back into the shop and show them where the squealing noises were coming from.

I'm seeing a lot of bad reviews online about JD Byrider. I don't get it. I bought my truck from them almost 4 years ago. They sold it to me on a trade in and $50.00 down payment. I've had to do no mechanical work on this vehicle the entire time. It still fires up with a single turn of the key. I was late on a couple payments due to circumstances beyond my control but CNAC did NOT repo my truck nor did they threaten to. As long as I stayed in touch with them they worked with me and helped me work it out. I'm sorry, but from what I've read a lot of NOT ALL, but a lot of the bad experiences I've read about have been brought on by the customer themselves and seems like they could have been avoided. Would I buy from JD Byrider again? Yes I would.

I did a trade in 09-13 and I got a 04 Mitsubishi Lancer, 101000 miles on it. They wanted 13000 when KBB said is 5000 on the market. Everything went smooth until 01-14, my car wouldn't heat up... My radiator was cracked. J D couldn't cover it. Figures! Paid 1000 plus to get it fixed, hoses, etc because Firestone showed me HOW RUSTED IT WAS. Then, I returned my temporary plates to them, and months later I have 600$ of tickets coming to my mail box while I'm out of state. I called- complained, said “I never received temps, I brought my own.” But I showed them photos, still denied it. Now, I was arrested in 2-14 & I caught my payments up. I moved to another city and I got arrested in 8-14 due to a warrant. I got behind and I caught up in 2-15. So 2 representatives that was on my account said pay 300 and my account would be current. I paid it and two days later, my car is towed!!

I have had this vehicle for about 1 and half months, my AC blows hot air, and my headlights don't work now. Went to service dept. to get some help, even just look at it and tell me what I could do. Was given an appt. nearly two weeks away, and suggested by counter gal, “don't drive at night”. Talked with service manager, and got “I have 1200 customers”, what do I expect? Well in my opinion you have 1199. I will never recommend this dealership (Savannah, Ga) to anyone. I have never seen such horrible professionalism in my life, and I'm nearly 50 yrs old.

When I first purchased my HHR there is seem like they were being fair for a buy-here-pay-here lot. I was told that if I needed to 'SPLIT" my payments between 2 different accounts to just call..I did that only the first two times. I was told it would continue to come out of the original account unless I called otherwise and that the second account was not on file. I guess they LIED! Every other payment which is every other week, I guess they play eeny, meeny, miny, moe- with my bank accounts as to which one they are going to debt. Even though they supposedly only have the "one" on file.

Due to recent financial problems, I decided to give these guys a try as pretty soon I would have been in need of a car. One of the salesmen there was an awesome guy so no fault with him. HOWEVER, the rest of my experience after the deal was anything but satisfactory. I had bought a 2004 Chrysler Concorde because it had low miles and was big enough that I could fit in it easily. Looking over the paperwork, I discovered that they were making me pay nearly $20k for a car that doesn't even book for $4k. Not to mention they sold it to me with bad brakes and faulty electrical systems.

At the age of 19 I made a decision to purchase a car from J.D Byrider, which was the worst mistake ever. I didn't know too much about J.D Byrider but I did know they were willing to give me a chance in one of their vehicles. Not even a couple months later after I purchased the car the air went out and that's been out up until now because I took it to them multiple times to get it fixed and of course their certified technicians didn't get the job done. It hadn't even been a year before the starter and alternator went out. Again I took the vehicle up there multiple times and I'm still having trouble. This car caused me to lose my job because I didn't work right around the corner and every week I had to get something fixed. This is the J.D Byrider in Houston, TX on the north side to be exact.

Purchased a 2004 vehicle for $19,500.00 - contacted insurance company and determined the vehicle is actually worth $2500.00 -- this cannot be legal! Also told that down payment would be $500.00 then told when signing contract that $600.00 would be deferred= $1100.00 down payment--VERY ANGRY.

My husband and I got in to a lease for a car a little over a year ago and we paid on time all the time. We had work done on the car and paid it off - they said "you only have so much to pay off the work we had done do we want to pay it off??" Of course we did it was under 15 dollars. Well I want to say 2 or so months later they tell my husband they made a mistake we still owed another payment. Over two months is ridiculous. We had been telling them we needed a bigger car because I am due April 1st and we will not all fit. This is when I first found out I was pregnant almost due and they kept giving us the run around. So finally my husband decided we cant wait - we have to get a bigger car so he called a Chevy car lot. They said "you have to have a cosigner". My husband asked why when we were already in a lease for the car we have she told him nothing is pulling up so there is nothing they can do.

I was looking up cars for sale when I saw jd byrider's site. So I looked it up. And I was just viewing their inventory. All I was doing was looking. The next day I get a call about my application for a car and they said they have started all the paper work and that I needed to come in and get started on getting me a vehicle. I thought it was kinda odd. I told them I was just looking at their inventory and she said that all their vehicles were not listed on there. I would have to come see. I asked a few questions and of course she tells me they couldn’t tell me anything until I come down there. I said it’s too far for me to come down and ended the call.

I am upset with this company because something is going on with my transmission which is covered under warranty but they told me they put it on the computer and they can't find anything. When I go 30 miles per hour the car starts shaking so bad. I can't pay for a transmission. Also the gas tank is rusted therefore gas leaks out which is horrible. They sold me this truck knowing that the gas tank had pinholes in it.

I have had my car that I bought from J.D. Byrider for a while now and any questions I have or service I need is always hassle free and pleasant. I know I see a lot of bad reviews but there are good people like Chris ** who helped me is a jam when I needed him to help me with a simple repair I could not afford. He thought outside the box and made my experience wonderful, very knowledgeable.

I was told that I would only need 300 dollars for a down payment only to discover it was 3000. I told them I didn't want to use my tax refund because I was in the process of moving. I was told then that I could qualified for the defer program only to discover they still wanted 1900 of my refund, and because I didn't do that after 2 weeks of driving they came and took the car back. I will never recommend anyone to buy a car from them. Not people you would like to do business with!!!!

Not only am I being overcharged for the car and have an interest rate that is through the roof, but now I'm close to being paid off and their sales person won't stop blowing up my phone. I will not buy another car from them and once my last payment is submitted and I have the title in my hand, I plan to go in and give their sales manager a piece of my mind. I am also planning to aggressively approach our state's attorney general and state reps to hold this shady company accountable. They rig their BBB score. They have employees who provide testimonials and positive website reviews. JD Byrider is a repossession mill and they need to be put out of business!

I purchased a car from this dealership and two hours after I left my car quit on the expressway. I called and spoke to the salesman that sold me the car and he blew me off like I didn't matter. He acted like I didn't exist but two hours earlier he was so nice and polite when he wanted to make the sale. I tried to speak to the owner but he never answered my call and when I got a ride up there, the salesman wouldn’t even acknowledge me, neither would the owner.

I had cosigned 2 leased vehicles for a family member along with having 2 leased, 1 financed over the years. I earned some credibility, so I thought. Sadly my family member fell on hard times consequently was unable to make the monthly payment. Come time for me to purchase a new vehicle ALL banks denied me! J.D. was there. They DO NOT HARASS THEIR CUSTOMERS FOR PAYMENT PRIOR TO THE DUE DATE! Follow the guidelines of the contract YOU willing signed. Pay on time and make sure you have an actual insurance policy and they're spectacular! This dealership clearly took a chance on high risk buyers, thank them opposed to bashing them. My credit score is increasing monthly and my vehicle is everything I could ever want and more! PS. If you send them any referrals they give you a GREAT amt of cash just as a way to show their appreciation along with assistance to make your payments! A+.

Tony is a damn rip off. I bought two pickups off him, wanted the third one. He said yes. When the time came he said no because I was on workers comp. I think he is full of **. I will tell everyone to stay from this lot, In JD Byrider alliance Ohio.

I unfortunately bought 3 cars through JD BYRIDER. It was convenient because they didn't make me put down much money. I paid off 2 cars & was close to paying off the 3rd, & I went through some unforeseen circumstances. They didn't understand & took the car. The car was a 2005 Buick Lacross, blue book value $4200-$4600. The car was almost $17,000 & when they took the car I owed less than $3,500. In my opinion they really suck & I would never refer them to a soul. It's ok because they took it on Thursday & I had another car Friday. Lesson learned.

Jd byrider in Branford ct... is a set up. They will sell you cars with high mileage for a super high price then try to pursue with their false friendly service... smh. Don't waste your time and money. You're better off investing into enterprise! Here is just like signing your life away! DON'T DO IT.

It's been a year now. I got a 2005 Ford Taurus, I'm paying $13,000 for it - why? I wish I knew. I feel like I got tricked/suckered into this deal. My last vehicle broke down on me and J.D. Byrider were the only ones in the area that guaranteed me a car on the spot. As I said it's been a year since then, I have had so many issues with this car and it had been impossible to get it checked by them (the windshield wipers broke, the car has stalled numerous times in the middle of the road, I've had to replace my front driver side tire 3 times, the brake system is not good at all, half of my trunk the paint has peeled off of it, my windows get stuck if they decide to even work, the front driver side door has a leak in it, air leak and when it rains my seats get wet, my interior is falling apart, and etc, etc). This car and company have cause me so much headache and stress. Please DO NOT deal with these people. SAVE YOURSELF.

I needed a car in May of 2014. My credit isn't good and traditional dealers were not an option. I looked online and found JD Byrider. It said they finance people with bad credit. I made an appt. First of all the process from start to driving off the lot took 5 hours. The car was not in good condition. My payments are $430 a month. I had a deferred down payment of $1000. I looked up the Kelley Blue Book value of the car and in fair to good condition it's a little over $6000 with payments at $134 a month. This car was not even close to being in fair condition. I want to know why I'm paying double plus for the purchase price and almost 3x the monthly payments. CNAC is their finance company.

Came to get a car and was very disappointed because the salesmen did not tell me that you have to be husband and wife in order to buy a car. I came all the way from Hopewell. I would not recommended this place to anyone.

Where to start, me and my wife been going to J.D. Byrider for some Years now. Had a Ford taurus (piece of crap), the mechanic had to do some work on it (engine light was on, first week I got it) every other month I was there, I knew whole staff by name.

Bought 2002 Ford Escape one year ago. To date it has cost me over $2000 for repairs and truck is now disabled in my driveway for three weeks. It will have to be towed for the third time at a cost of $225 and the problem to fix is between 1000-3000 dollars. I am an elderly lady and cannot afford all these repairs. I understand it is used, but these repairs seem excessive, not to mention by the time I pay it off I would have paid over $24,000 for this piece of junk. The only solution they gave me is have it towed there so they can look at it and estimate the problem. I already know the problem, but they still would not even give me a ball park figure. I went to other mechanics and Ford, and they claim this problem would definitely be around $3000 to repair.

They harassment me about 1 late payment! They sent text and phone calls about picking up my car for one late payment! Don't Deal with them! They will try to repo you car for 1 late payments!

In August of 2014 I purchased a car from JD Byrider. At the time I was employed and set up a purchase contract making bi-weekly payments on an overpriced car with them stating they can help to repair my credit. A few months later my financial situation changed and was being paid monthly. I went to JD Byrider and asked them if they would adjust the contract accordingly. They stated that they do not adjust the contracts and if I cannot make the payments on time that I have to bring the car back until I can make the payments to catch up.

I went to JD Byrider expecting to be treated with respect. Instead I was treated like a piece of meat in a slaughter house. The man that took my information said first off... "We are in the business of helping you re-establish good credit therefore we are going to charge you twice what the vehicle is worth." I thought to myself, okay so that's how they make their money and I understand that... I am considered high risk so since I was looking at a $7995 vehicle (no haggling allowed), they are making basically $4000 off my situation. So, I remained quiet and continued with the process.

Hello my name is Pat. I wanna say how much of a scam J.D. Byrider is. I bought a car in Oct of 2014. I bought a 2005 Chevy Classic when never been treated so badly in our life and Bobby was a total **. She pretty much told us to get ** even though we made our payments on time or even before our time was up and we always paid extra. They didn't care. All they wanna do is get their money for their junk cars and we broke down and got towed twice the week of Thanksgiving and they had it for 10 days and we got it back and then 2 days before Xmas it got towed again. They have done so much ** to this car.

Where do I start, well I drove past a jd byrider on shadeland located in Indiana in 2011. I stopped and went in to talk to a sales person- A HUGE MISTAKE!!!! Because I seen a 2006 dodge charger and I always wanted one. After talking to him I went home, slept on it, came back the next day and I did a trade in. I had a Sebring convertible 1996, they told me my down payment would be 4,000 and the total car was 14,000. They gave me 2,000 for my trade in, I paid 1,000 cash and they had me make payments for the other 1,000 before I started making car payments- I was fine with that. I started making my payments- my brakes went out and my gears was stuck, car had to get towed and everything.

This place is the worst place in the world!! It was a day before my payment - they couldn't get a hold of me so they call my brother saying if I didn't make my payment, they would sue me and make me pay for the car and all this other crap. I had a 2007 Eclipse which they were charging me $22,000 for which was never explained to me. I was told I was only paying $13,000 for it - I put $4000 down and was making $412 payments a month. The book value for the car is only $7000. My brother told them to not call him, he didn't want to hear from them again, it was my business. They called him 7 mores times leaving voicemails saying I better pay them or else, then called the rest of my family saying they were going to sue me if I gave the car back to them. Great customer service. I wasn't even going to give the car back and I was going to make my payment on time until this happen so I gave the car back.

20 months into my contract and I'm so sick of them. They will tell you whatever just to make the sale. Not professional at all. The day they harass me from about 9 am until I call in and pay ridiculous. I understand a reminder call but repeated calls as if I'm at home sitting on my behind.. Very inconsiderate. They wanna be your first priority. It is not worth the trouble you can get a BETTER car from a more reputable lot. Don't settle for J.D. Byrider under no circumstances!!!!!!! You will regret it and be looking to flip that lemon. There is no such thing as upside down on a car loan either. Don't be fooled. Small car lots with not enough buying power made this up. Someone can always help you just do your homework before make a huge mistake.

Ok, so here was my situation. Just came off a bad divorce where my credit was destroyed. I needed a car and I could not get financed. Sound familiar? I went to JD Byrider in Maumee OH and tried my luck. So, at first glance I realized these are either auction cars or rental, wholesale, etc. I ended up getting a 2006 Ford Taurus. I hated it but decided I needed to suck it up and just get some wheels. I needed a car bad and they knew it. So that is my back story, first impression was ok, sales staff was very upfront about "program", told me to refinance with someone else after a year.

My Niece went to get a car from them. Someone told her about J.D.Byrider. They have nice cars on the lot but they brought one car to her and said here it is. She pays so much for this car that she could have bought a new car for what she pays for this junk. They rip off people that are in need of car and can't get financing. They are good people. Then 2 weeks after getting her car, the sun roof leaked every time it rained then she took it in to get it fixed something with gas line. When she got it back, a State Patrol pulled her over - gas was leaking and he was afraid for her. That took 3 weeks to get fixed, never fixed sun roof. Shame on these people. And call and threaten people cause they are a day late. She makes payments every two weeks to them for what??? Some people hit hard times they don't need people like them to bring them down more. She lost her job because of this junk.

So back in 2011 I bought a 2006 Chevy Malibu from J.D. Byrider... They fed me so many lies that it's UNreal. But I've been reading and the things they told me they have told probably everyone. Like at any time you can trade it in and everything you've paid will go towards the other car. Before I paid mine off I went there and said that it's a lie... But my point is that they're teaching their salespeople to do this!!! THIS ISN'T right. We the people who paid $$$ to them deserve some back. Like me, I paid 18,016.40 for a 4500 dollar car. This is robbery for sure. Someone please help. Is there anything I can do???

I had a car for 2 days and it was smelling like burnt rubber, power shutting off, and shaking a grip when in reverse. I don't feel I should have to go without a car for that kind of money so I had no choice, no.

So I bought a car from them. Traded in a car for down payment, got what we wanted. Missed payment, they came, got it. Went the next day and they sold the car already to someone else??? Gave us something different. Well, gas tank leaked, they wouldn't fix it, so I complained and didn't pay. So they came, got it, so I made them mad when I called and asked why pay for a car that they sold me and wont fix. They sued me and my wife. We didn't show up, so they got a judgment of 4,500. I got in trouble - ended up going away for several years. They wouldn't leave my wife alone so she filed bankruptcy. I got home and they found out, took me to court and with interest, I owe double the amount now - almost 8,000. They garnish my wages. I contacted the lawyer for them, asking for bygones to be bygones since I've almost paid the original debt. Nope, I'm still paying it.

Bought a 2004 dodge truck. Paid the 300.00 upfront. Was told this was our down payment. Within 2 days the tail lights went out as did the signal lights. We called and told them. They reply was "they were working when you drove off the lot", we opened the light covers and the light contacts was a pile of rust. There's signs that this truck has been flooded. Couple days after that we took it to get the oil changed. There was grease in the rear end. Then in less than 2 weeks we decided to get a small trailer and take approx. 15 light boxes to a storage unit. The truck will not even get to 59 miles an hour flooded.

PSA: DON'T EVER EVER NEVER IN THE DAYS OF YOUR LIFE GET A CAR FROM JD BYRIDER. The first car they gave me caught on fire while I was driving it, initially I was grateful because they gave me another car despite not having insurance on my jeep but then I get into an accident and when I take it to Geico adjustor he tells me this car has more issues than just my car accident and it's now a total loss! WTHam sandwich! Mind you, I owe more on this piece of crap is worth. I talk to JD Byrider and they tell me that I can either pay the difference of the loan and be without a car or I can do a rollover, start over in car payments and the only way I won't have to put anything down is if I get a car they choose for me! Are they for real?! Yeah..... I think it's time I seek legal representation! Ummmm..... Two attorney General in two separate states have sued JD Byrider because of their actions, maybe I need to contact the attorney general here?!

After I pay all my other bills, I only have enough to make my initial payment of $189.88 every other week. I have been late, but even when I do make a payment, I still only have the $189.88 for the car payment. They keep trying to make me overpay. I can not do the overpaying, I only can make the initial payment of $189.88. I need help on letting the workers of CNAC to realize that. I already put $5000 into the loan. I just had a set back from being out of work from medical leave. Now that I'm back working, I can make the $189.88 after paying my other Major bills FIRST. The car is not my first obligation. My kids, home, and bills to uphold my home are MORE important. Can care less about a car note. I NEED HELP FROM SOMEONE OR SOME ORGANIZATION TO HELP ME GET JD BYRIDER (CNAC) TO LET ME PAY MY INITIAL PAYMENT.

I purchased a SUV from JD Byrider in Overland Park, Kansas November 2012. Up until today I was very pleased with their service. I have never been late or missed a payment. I know they have had problems with the city of Overland Park trying to expand their lot, and I assume because of that they completely closed that location and transferred their business to their North Kansas City location. This is the beginning of my displeasure with them. The North Kansas City location is NO comparison to the service I received in the Kansas location. They don't seem to be customer oriented at all and if you have a problem, they either (A) don't have a solution (B) never offer one.

I wasn't late on my payment. It was due the day they called. They told me they call everybody on their due date. The lady at CNAC said to my wife, "You better be here by noon or I'm coming to get your car." I'm so done with them. Threats all the time.

They went in and illegally submitted a payment without authorization to my account even though my payment wasn't overdue. When you call to speak to a manager, you get a guy named "Darren" who tells you that there isn't anyone available yet identifies himself as a portfolio manager. He then told us that he would make a note in the account so that it wouldn't happen again, yet it shouldn't have happened in the first place. He had just opened up this account, and had made all of 2 payments with this account yet "Darren" notified us that ALL accounts are automatically set up for automatic withdrawal, and I told him that was a damn lie. We have NEVER had any automatic payments, plus we have NEVER signed any papers to give them permission to debit funds from my account.

Our car broke down on Saturday and we thought it might be the battery. My husband put a new one in but it still didn't work. On Monday we had our car towed to J.D. Byrider and a few hours later they called and stated it was our starter and, fortunately, that is covered under warranty. We were told they could have it done by today at 1 pm. Well 1 pm came and went and we called them and they told us it would be done by about 2 pm. My husband called them a little after 3 pm and the man stated that he would call him back in about 30 minutes to let us know if the car will even be fixed today. So we are still waiting, without a car and are tired of getting the runaround for car we are paying, like everyone else on here, way too much for.

This company is a joke. They will lie about the down payment as well as getting you a vehicle! We drove 70 miles one way on two separate occasions to look at a truck that wasn't even there. I should have done my research about this place before I even wasted my time!

I am on my second vehicle purchase from J.D. Byrider. In April of 2011, I bought 05 Ford Tarsus. Had a wreck and they totaled it out. Never had a problem getting things fixed. I am now driving a 04 Trailblazer and am satisfied with it also. I have never had a problem with CNAC or the service department. When I need something done, it is always done in a timely manner.

I bought a car from JD Byrider. It has a whining noise under the hood. Not really sure what it was. They looked at it and said it was fine. I made timely payments which they drafted out of my checking account every 2 weeks before I could even touch my check. Which totaled $400.00 a month on a 2006. I had an immediate family member die recently and I couldn't pay my payment. I was told that they had to repossessed the car. I told them several times I could make a double payment if they could work with me. They said "No." Dealing with a death you are so emotional stressed. I said "Hey I will do you guys a better one. I will come drop the car back off at the dealership." The guy just says "Ok." Really what kind of people are they; no emotions or anything. Just "Ok."

Horrible. They took my car when I was one day late in. I still paid the car payment the next day, wouldn't refund my money back. Told me it went towards the loan when I was really paying for the down payment for the car. Told me to sign over the title in. Took my car so now I don't have a car anymore. It makes me depress. They rob me and my family for my money.

I went to J.D. Byrider because like almost everyone else, I was in need of a vehicle and couldn't get financed anywhere else. They sold me a 2005 Equinox with 107,000 miles for $399.00 a month even though I told them I couldn't afford that. But I was desperate. The deposit was $2,000.00 down and I paid $400 upfront. The vehicle was not cleaned nor serviced. It still had the sticker saying this vehicle is not to be sold until a federal buyer's guide is in the window. The inspection sticker only lasted for 6 months.

So let me get this straight. First off, I can get a 2004 Dodge Neon for under 1000 Dollars and you charged 12500. You guys rob people as well has harass people a day before due date of payment. You call repeatedly and of course they all know they need to make a payment calling once or twice not 50 times. On top of that you're supposed to call before you just show up at the house since I still have your car keys. If you charge for that car keys, you can take it out of your own pocket because I called to tell you to come get them. Yet you don't want them and stating that you can just stop by and take the car but not the keys. Still has them in my possession since you guys don't know customer care more. Do you know how to go by your fake advertisement.

I financed my first car through J.D Byrider without doing my research and ended up disappointed in the customer service department/car service and CNAC. After leaving with the car, the check engine light comes on so I brought it in for a mechanic to look at. All he did was flush the catalytic converter and reset everything so the check engine light would go off. After having the car for 1 year, the engine goes bad and they tell me I need to pay $1700 to have the engine replace. After I refused to pay, they dropped it to $950. No I didn't have to pay the $950 upfront. They told me I could pay an extra $40 every month. At this point, I wanted nothing to do with them for the simple fact they should've fixed the car when I had the warranty. They were nice letting me borrow a loaner vehicle for a week only if I would pay to get my car fixed. I felt stuck but thanks to my mom for letting me have her car I cut all ties with them! Bad company, doesn't care about the customers/all about money and sells lemon old cars that break down weekly! Don't waste your time or money/credit!

J.D. Byrider is the worst company to go for. Do not go to them no matter how bad your credit is or if you have no credit. When we first went to them, I had no credit, they are horrible people. They told us our lease would be for 2 years, come to find out the lease is for 6 years and then on top of that our transmission went out within the first few months of us driving the car and we had to pay them $850, when it looked in the contract we only had to pay 10. And on top of that my husband switched jobs and we had told them about it and they did not work with us what they said they were going to. They didn't switch your payment around woman span $200 every two weeks, 400 dollars every month and for what I jacked up car, I warned you do not go to jd byrider. They are horrible people and they screw you over, little do they know we're filing for bankruptcy and we don't owe them not a penny.

J.D. Byrider came on a repo for my car and instead of knocking, they jumped in the car and drove off with my tag still on the car. They were not the friendliest from the beginning, meaning the cocky sales manager who was very pushy and condescending. We really needed a car and felt pushed into buying. We brought the car for repair within a week twice. The mechanic or "Master Mechanic" found no problems... Without hooking it up to the diagnostic machine. The car broke down several times in traffic. We told the accounts receivable, a person in New York who answered the phone... and also Nick our salesman. They were not the quickest to fix the car yet still repoed for the lateness on payment for a car that kept breaking down. Now tell me how can they repo a car that continually broke down within 1 1/2 months? They saw it a verbal complaint, I see it as greed.

I went to J.D. on Hamilton in Columbus and had a AP for blue book and history on use cars. There was 3 different cars I ran Vin number on. OMG they were selling one car that was used as taxi and mileage didn't match and other one shows total and last one was in mutable accident. I didn't say anything till I got inside and ask for history on the 3 I ran Vin on. Omg they think everyone is that stupid, they brought me phony history reports and when I said I will get run the Vin to just to make sure. I got a call 20 min after I left that they sold the 3 I look at. I said I got the report on my AP and I know the truth. I was told not to come back or be arrested for trespassing. I filed report and still nothing. How are these people allowed to sell cars and even total one and sell them 10,000 to 13,000 over blue book?

I came into your office in Chamblee last week and was very disappointed. The loan officer, (black lady with horrible hairdo) was very nasty, and a bit intimidating as well. She was very rude and was not very friendly. And while I understand that not everyone will be able to get a car, the young lady that I brought to you was trying to purchase a car for the first time, and left your establishment in tears. She said the lady was drilling her about her past credit issues. While I understand that is her job, if she had perfect credit, she could have went to a new dealership to purchase a car. I promised her that you guys would help her, and I felt disappointed as well. Perhaps a little diverse training would be best for this employee. While I have sent at least 5 people who have successfully bought cars from you guys, I will not refer anyone else after that disappointment to my friend. We all have pasts, some good, some bad, this young had been laid off of her job and lost her apartment, and then someone stole her identity and put an apartment in her name. We all have a story to tell. While I was able to send her somewhere else and she was able to put $1000.00 down I felt it necessary to let you know that you have lost a good referring customer.

My husband needed a vehicle and unfortunately he went to JD Byrider. Not only did they double the price of the blue book but then charged a 24% APR with a $2000.00 fee to get started. I understand making a profit but that is taking advantage of him.

JD Byrider takes advantage of people with poor credit in need of a car. The cars are triple the actual cost because they are selling a "program". I was told that the loan was for three years but actually is for four years at 18%. So the car which is and was barely worth 4000 is now costing closer to 20,000. I have had every type of problem with the car and really feel unsafe driving it distances further than ten miles, should it break down on me again. Every time I bring it into the shop I end up waiting hours, last time was 5 hours for an inspection with nothing to fix.

I got a car from JD Byrider in April of 2014. It is now November of 2014 and we've had it in for service 6 times with air conditioning, timing belt, transmission and the cooling fans. None of which was fixed correctly. Still having problems and the car only has 70k miles. Needless to say I'm frustrated and I'm shopping for another car. I found other dealerships that will work with bad credit so there is no need to go to JD Byrider for a car no matter what your credit situation is. I've already invested about $6000 into this car that is only worth around 2500 dollars. And I still have two and a half years to pay for it so I'm done. It will be back in their parking lot this week! Junk!!! Customer service sucks, finance people are rude, and I've never paid late! I hate that I made this mistake, but I guess I'll take the hit.

October 10 2012, purchased 2003 Ford Taurus for mail transportation for my children and I. By November 8, 2012 it had shut down while driving 54 mph. Car got new battery. Then 10/3/13 it begun to run rough and the mechanics at JD put new coils and ball joint. What makes me angry with JD Byrider is that I have been paying since November 8th, 2013 on an unsafe vehicle that randomly shuts down and for the third time. The mechanics say battery or loose terminal. After the last shut down going 55 again, the radar detector fried. I almost was hit by another vehicle. I called for it to be towed to dealership (JD), again the mechanics said it was the battery cable. I informed them I believe electrical since the frying of radar detector. Mark, the service manager insisted car was fixed. That again it was battery. I refused to believe it was battery. Parked car at lot from 11/8/13 to end of July 14. When I picked up car it had new part that I wasn't informed of. A new power steering pump and hoses because they seen it "leaking". When got it ready to be picked up, oil change was supposed to be done. Mark said they didn't due to "it looked clean". I asked, "doesn't oil break down? It has sat for 9 months."

I went into here about the program and was hurried in to fill out paper work, sat for 3 hours then the financial person came out said 300 down was not good, I needed 500. Went back the next day and picked up the SUV and they have called 5 to 10 times a day. It only has been 5 days - ready to bring back SUV. Now they tell me I have to give them 200 more by 5 pm or they are taking truck.

I was in desperate need of a vehicle back in 2010. I had poor credit and was a single mother of two so I thought that they would be able to help me out on getting a car. I ended up spending all day in the office and signed papers for a 2002 Dodge Neon. The first week that I had the vehicle the computer went out and it was replaced two weeks later. A month later I had to replace the alternator, temperature gauge, and distributor with my own expenses. Then the vehicle locked up on me and it wouldn't start. When I called J.D. Byrider to fix it they refused to because I was behind on payment. I was $100 dollars behind on the payment because I had to pay for everything to be replaced. I had spoke to them about the issue and I was lectured about how my payments on the vehicle was more important than getting back and forth to work or taking my kids to school.

Seriously why are they still in business? Allentown PA location... I mean they look like they're on crack. They try to act like CNAC is so professional. "Oh I need to negotiate with the bank over the phone." The bank was in the next room lol. Then I caught the sleazy salesman writing a fake review on the computer and named himself Kelly **. Then they wanted 500 and an extra 2000 paid off in 6 weeks for a 2002 Saturn L200 with 110k miles KBB $1702 biweekly payments of 183 for 38 months?? Total cost of car?? 16,000. Unfortunately I needed something fast with low down payment. Thank God I returned that POS. I'll take a repo not to pay them another penny. They are TRASH. STAY AWAY!

I heard about this company through a friend who said they helped those who needed help getting back on their feet establishing credit with a vehicle. I filled out the app online and heard back from a very friendly salesman the next morning. He seemed very optimistic. He made it sound like I could walk out with a car the same day. I drove 63 miles to get there. The same salesman I talked to on the phone was there and very nice. Then we waited for the finance lady to come get us. We waited forever.

First off car was overpriced and yet within 6 months, head gasket needed fixing. Car still didn't run right. Then took back and they solved problem but still didn't explain to me what was really wrong. However it ran great for months. Well I moved to SD for 3 months so car sit. Made my payment in time always. I come back on bus to get some of my things to stay in SD for a little while so took car to them to check out for a trip out of town. Paid 20 dollars deductible. They should have detected something that came up.

I have had the car since October 31 of 2013 and since I've had it the entire front end has been rebuilt, the hub bearings have been replaced 3 times in two months time because of mechanic lack know how. Then just recently I have had the engine replaced the end of September and the car ran fine for exactly three week before the engine light came back on, them began to run horribly again, causing me to return it back to the dealer for another engine inspection. And on top of the tow I had to pay for to get home when the car failed me a mile away from home, the DeskJet charged me another 50$ to have it towed to them, but they wanna haste me about past due car notes, not only to realize that when I haven't paid a note is when the car has been on the fritz. Leaving me to find other means of transportation or not get to work, resulting in a short ** paycheck. They are the worst mistake ever in a car purchase decision EVER.

It's funny that after six years, I finally am making this complaint. What prompted me to express my opinion of a company with such a reputation and low ratings was noticing the Carfax lie they sell you. I happen to check my vehicles history and noticed 33 reports. I like most on this website was in a situation where I had no money for a down payment and needed a vehicle asap.

We went to pick up our car from the service department when a child fell down in the lot... all the employees scattered like roaches. The child was hurt and the ugly chick with black hair who is whatever race she is told the parents she had called the ambulance. She came back and told the father that they would have to call the ambulance themselves because they didn't want to admit liability. These people are all uneducated people with no prospect of any meaningful job whatsoever. The owners and upper management laugh and joke about how they make people with bad credit pay for the car 3 times over once the loan is up.... a customer will pay an payment and the very next time they pay the payment 2 weeks later the balance never even goes down. I know...I use to work for them. If anyone ever needs a witness for a class action suit, **.

Bought car two years ago. Was given false Carfax that indicated no accidents. Insurance co. told me to pay large down payment because my auto wreck. I told them l never had an accident here. I find out the car was in accident with the prior owner. The whole front end was damaged but the legal documents were already signed. The car was mine. I also found out it was uninspectable with countless engine problems. But because my credit problems I'm stuck paying the payment. All my payments have been on time. Hopefully l can one day get out of this mess. People don't deserve to be treated like this.

Just got this 2004 Pontiac Grand Prix the end of March 2014. First you spend hrs on paperwork and being taped. Which I don't understand. Staff rude rude. So got all the paper work got the call. Had it for 2 days get up and the rear of the car's paint is blistered up size of 50 cent pcs. Took it back to them. They said wasn't like that when I left. I said, "I know. That's why I'm here because you said this car had a clean title." Started showing them the problems. "Oh, we don't cover that." Nice so now I have a major problem. It's been in the shop over 10 times now. Just driving along and the car just dies and won't start back up. They tell me they replaced everything they could think of.

Went to Beechmont, Ohio location in 2013 to think of purchasing a car. We were in a bad spot with credit and desperate for a car. Also we were told no other car dealer would ever give us a loan and would never work with us. We sat there for 6 hours on my poor husband's birthday with the dealer taking care of other customers before us. We were told that they are going to give us a great deal and that they had to fight to do so because our credit was so bad (It was 565 and 590!). It's not great but not the worst ever. They didn't let us even look at a car. They told us this is it, a 05 Taurus.

Overall, after having purchased a truck in Cinci, Ohio and having the transmission fixed in Madison, TN or so they said, it landed all over I24 outside of Murfreesboro, TN. It was towed back to Madison, TN and I was refunded and credited everything that was paid on the Dodge Dakota and put on another Dodge Dakota extended cab, contract extended for 6 months longer and it had 10,000 miles less. I can't say I'm completely satisfied with the way JD Byrider & CNAC threatened me with coming to get the truck but they too couldn't find the address?? They do prey on the good folks that work hard for their $$$$$!!!! That's a given!! They do create fees & interest fees to cover their time on the phone and they do mess with things on the engine so you will have to bring it back!!

Being a new father and a hard working man I found out that J.D Byrider was not a good trustworthy company. They tell you one thing but they mean another. I spoke to a salesman by the name of **. Who acknowledged that he knew two guys by the name of ** and whatever his so called brother name is. He said they were outside reps for the company. Anyway he called me and my wife begging us to come down there as well as for the brothers all at one time so I know he was aware of their actions but he continued to lead me in a path of destruction. I told him what they were doing and how they were false representing the company for referral fees. Obviously he's in on the cut cause he proceeded leading me and my wife down a destructive path once we arrived there at 1525 Gallatin Pike North in Nashville, TN. I actually caught the bus with my young daughter and wife to follow up the promise ** made to my wife to get us back on the road after my recent car broke down days earlier.

Over a year ago, I ended up buying a 2003 Nissan Sentra from them, because I couldn't get financing through a bank. So I was told they could help me. I was pretty much forced to buy the car, because I desperately needed one and that was all they had. Fine, didn't plan on it being my forever car anyway. From day 1, I had issues. The battery, the starter, a slow leaking tire. But if I took it to them to fix, it could take 2 weeks, so I just spent the money to get it fixed elsewhere. That was annoying in itself. What really pissed me off was that every other month or so I would get a letter or phone call telling me I wasn't making my payments and they were going to repo my car.

I was in need of a reliable car for both my job and children. I went to JD Byrider where I was promised all these great things and how the cars were put through several inspection before being sold. I bought the car In June. The car has now been in the shop seven times and each time they Band-aid the situation and send me on my way. I have had the car overheat in city traffic and I have had the car just die on the highway. The power windows don't work which is alarming because the air conditioner also doesn't work. The service manager Adam is disrespectful and rude. He promises no more problems then sits at his desk while you wait for hours. No one attempts to fix the issues. The typical response is "We didn't find any issues when we started it." The car has to be towed in and they find no issues. They have no service. They don't honor a warranty and the car is literally a death trap. They prey on the poor and those in extreme need. They are here for their bottom line and nothing more or less.

This all began in September of 2012. I went to the lot and they were great. Very helpful and got me in a car. Then a month later I had nothing but problems out of the car. I'd call the service department and they said that it would be two weeks. This went on for the course of 6 months. Every time it went in for the same problem, it came back out with the same problem. Then I talked to the manager and she said that I couldn't be put in another vehicle that's why I have a warranty. Fast forward to June of 2014 I was involved in a multiple vehicle accident and she said that they can't help me with a new vehicle. I called for months and all they say is that they want their payment.

First of all, it took from 3 pm to 12 am to purchase a car. They said it was $200 down, but you have to make $200 deferred bi weekly payments to total $1000 down in order to purchase the car. It was a waste of an hour for them to work out a budget, when that paper work could have been handled after you find a salesperson and look at the video. Also when you get to the closing, that paperwork is ridiculous. CNAC and JD Byrider should be ashamed of themselves. The salesman/woman were courteous but slow. It is also ridiculous to have 12 references that they called as if I wanted everyone to know that I was buying a car. The prices are sky high and the title down is minimal. This is not a good franchise to deal. I'm sorry I did not.

I wouldn't usually put my business out there for the world.. as I'm prideful and private. But I would just like to put this out there for anyone ever in a tough spot, looking to buy a car.

This scam, I mean company specifically targets bad credit, no credit, low credit customers because they know those types of customers are desperate and can't go anywhere else to buy a car. If you are reading this, PLEASE save yourself the trouble and DO NOT buy a car from here. They advertise 95% Customer Satisfaction which is clearly a lie, as is evident by the ONE star average rating on this site alone.

Where do I begin... That fateful day my car broke down, the thoughts how am I going to get to work, how am I going to get home, what am I going to do... running through my head! My fault I have bad credit... but they report to the credit bureau it could have been a win-win! Ha, is all I can say... Davenport Iowa I go look at a skimpy car lot like 5 older model cars... Mind you I am a female doing this all by myself getting suckered by this salesman... a Buick Regal 02 80,000 miles over $10,000 is what I signed the papers for in this dreary room under a video camera. Nonetheless it was a SIGN!!

These people recalled these cars, won't let me trade it in, I've had it over two yrs. Tell me to pay off so I went to Chevy dealership and traded the piece of crap in for a brand new one in. They call me, threatening me their gonna come take my new car. Ruin my credit. Too bad, they can't. Told me to make a payment by tomorrow. They need to call Chevy. That trash ain't my problem anymore. There was a hole in the side of the motor, took them a month to fix. After they messed it up. I have all paper work and will be contacting an attorney. Low life people working there. DON'T GO BUY ANYTHING FROM THEM, THEY ARE RIPOFFS.

First of all, there are reasons you are only paying 5$ for an oil change. I found out that I had a hole in the oil pan. That's why I had to go back before my mileage was up. The young man at Jiffy Lube stated that J.D. Byrider knows that the cars they sell have issues and yet they still sell them way overpriced. You may start off happy, but trust me, you will be back on here and not in a positive way. Call them and tell them your payment is going to be late or get a better job like I did and your pay day changes from your due date. They can not change the date and they will be calling you and sending past due notices. I am saving up for a down payment, taking my tags and going to a better dealer with way less interest and headaches. They can take that piece of garbage. I'll file bankrupt on that overcharged vehicle. The bankruptcy will not be as bad on my credit than owing their sorry **.

I purchased a 2002 Jeep Cherokee from the Winchester location. There has been riddled with problems. Every time I take the jeep to get serviced it comes back with more problems. Every time I'm told I'm wrong and nothing is wrong! They replaced water pump with the wrong water pump! I had to go and replace the pump myself. I ask for a new thermostat, they said it was fine and didn't need changed. I examined it myself, it was in pieces! Oil changes, I gave them a filters to use, they never change the filter! I've ask for them to check the computer board several times, told it was good. Today I was told that they don't have the equipment to check the board.