J.D. Byrider Reviews

I've tried to let JD Byrider know, but all they keep telling me is that it's normal wear and tear on the car. Then they want to charge me just to look at it! I don't have extra money lying around for all that, and the car was like that every time they fixed my brakes and master cylinder. I was told it would cost me over 1400 dollars just to fix the problem. Now, if I had that type of money, I'd have a car with no car payments! Another thing is, the car had over 100,000 miles on it from the beginning! CNAC does not mind harassing you for the money, the $13,000 that they have so smoothly overcharged me for.

Anyway, my real problems started from the first time I was a day late (over a year of on-time payments). The reason was I was laid off because of work slowing, yet I started a side job. This side job I was working on wouldn't be finished until Sunday and I would be able to pay them on Monday, instead of Friday (my regular day for direct payment from my bank account) which I canceled the day I was let go. I called CNAC and let them know I would be getting a check on Monday. On Saturday, half the people that I used as references called me and stated that CNAC was looking for me and I missed my car payment. Six family and friends for one day late! This was after I called and let them know my circumstances. This happened every time I was a day late, regardless if I call in or not.

I've begged to stop calling other people and they stated, "You signed that a day late, we can take your car back and call these people anytime this happened." Harassment is a light word for the way these people work. I've been dealing with this for three years and just recently, past the halfway mark for the amount I have to pay for this car, I paid $11,000 for this car. $180.00 every two weeks - that's worth maybe $2,000 now and I still owe $5,500. Trying to get your credit status upgraded by this company is not only a joke; it's humiliating and the lack of respect, degrading you to all the people you know (you have to list 12 people's names, addresses and numbers to CNAC just to get through the financing part of buying the car (that's all the people I know by the way).

Never working with you. I'm convinced they make money somehow by repossessing these vehicles. I still make these payments out of spite just to not let them ruin my credit completely. This purchase has to be the worst mistake of my financial life. They could care less who they hurt or step on in your family to get their money. I'm just barely holding on in this economy and to have this added stress of your worst nightmare of someone to owe money too. OK, I have to tell you this one last situation. It was a Friday and my car payment is due. I got another call from CNAC (this day is the due day), not a late day, yet I've already been called five times to make my car payment (this happens every time on my due date). It happened to be 7:30PM and I answered the phone (happy that I have a check in hand) and let them know I will bring the cash to the office in the morning.

This seems to outrage the manager John that I would even consider waiting until tomorrow. He told me I still had time to go to Kmart, which has check cashing. After cashing the check for a 5% fee, go to Western Union and electronically send him the payment. I said this would probably cost me $30.00 to pay my payment in this manner. He said if I don't pay it tonight, I could lose my truck before I get up the next morning. These are the tactics that they continually throw at you if you are going to be a day late; not to mention the numerous times they say with contempt, "You can't find anyone to loan you the money!" These people are ruthless and I could go on all day about similar situations. Someone please help.

I have given these people close to $2,000 to repair a 1999 Plymouth Voyager, which had 92000 miles on it when I bought it. According to the blue book, I should have only paid $5,000 for this particular car. They continue to harass me and threaten me. They even have the towing guy from Roads Towing and Recovery, Tom, call me twice a day. Something has to be done with this company because no matter what car you buy from them, it is always $10,000 and their financing percentage is high.

On 12/02/2008, my wife and I purchased a 2005 Dodge Caravan from J.D. Byrider on Victory drive in Savannah, Georgia. Approximately 3 weeks after purchase, the engine light came on and stayed on. I also noticed that at speeds over 60 miles per hour, there was a rather severe shudder on the steering when braking lightly or hard. I took the van back to the dealer and I spoke to David who appeared to be the person in charge of the workshop. He told me he would get someone to check and see what was the cause of the light coming on. After a mechanic did the check, David told me it was the EGR valve that needed replacing and that he would have to order the part. And as soon as it arrives, he would call me to let me know so that we could book the vehicle in to have it repaired.

He said that at the same time then, they could check what the problem was with the brakes. He said he suspected the rotors needed replacing. He also told me that they had removed the original EGR valve and said that I would lose 10% on my fuel consumption driving without the EGR valve but that he would get one within the week. He also said that he would waiver the co-pay fee that I had would have to pay on the brakes and the EGR valve because we only recently bought the vehicle. One month went by and when I went into the dealership to pay the installment, I asked David what was going on about the EGR valve because he had not called me and it had been a month already. He told me he had tried to call me and then he started stammering as if he were not sure of his facts or was possibly lying to me. I do know for a fact that nobody had called me from J.D. Byrider concerning the repairs.

So he started asking the lady who works in the office if she knew about the part and eventually when he remembered where to look, he had realized that the part was there and had just forgotten about it. A booking was made for my vehicle which turned out to be another month later. Finally, I got my van in yesterday, 01/31/2009, to have the EGR valve replaced and the shuddering brakes seen to. I sat and waited at the dealership yesterday while the vehicle was worked on. When they finished working on it, about an hour and a half later, David came up to me and said the EGR valve had been replaced and the vehicle was good to go. When I asked him what about the brakes he said, "Oh right, you said they were squealing, didn't you?" as if he had totally forgotten about the brakes that needed to be repaired. Then he called a mechanic and asked him if he test-drove the vehicle.

The mechanic replied that he had and that the brakes were not making any noise at all. He too was lying because in the time that I had sat there waiting for them to repair the vehicle, I had only seen the vehicle move once and that was from the inside of the workshop to outside into their parking area. I specifically told David on two occasions about the brakes shuddering and now he had once again messed up with what he was telling me. I never complained about the brakes making a noise. I complained about the severe shudder on the steering when braking and he even said it sounds like rotors on previous occasions. He offered no apology but simply turned his back on me, walked away and left me standing there like a fool. When I wanted my keys back, the lady who works at the workshop reception area told me I had to pay the $25 co-pay.

When I asked her why I had to pay when he said he would waive the fee, her reply to me in a very aggressive tone was that I had already got the labor free and I must pay. I told her that since dealing with this workshop, I have been very patient up until now but it has been nothing but trouble for me and I will take my van elsewhere to get the brakes fixed. She simply said, "Just give me the money." Why did I have to pay for a job half done after he told me he would waive the fee and then still have to be treated with the utmost disrespect by David and the lady working with him? Why did I have to pay an extra 10% for my gas for over 2 months because David could not do his job properly and I have to suffer for it? I do not feel that I have been treated fairly or with the respect that I deserve and I especially do not like being lied to because the workshop staff is incompetent.

I hope you will address this with your employees because if I had been treated like this when we went in to buy the car, you never would have gotten our business. If I remember correctly, in the presentation we were shown when purchasing the car, your number one priority was taking care of your clients. This experience shows me exactly the opposite and I feel that I will not recommend you any further to future clients. I do not feel that it is out of the question to expect you to reimburse us for the 10% of gas mileage we lost in the 2 months waiting for your employees to do their job or the $25 co-pay for the repairs.

The next day, I had to get me another car because I needed a car and called them and for them to come get the car back. After they found out I had gotten another car, they wanted to be nice and try and get the car fixed. They even offered me another car. But I told them that it was too late, then when I tried to work with them, they would not work with me. I am very disappointed because this was not the first car I had bought from them. The car they sold me this time was like they went out in the junk yard and put something together. A week later, they came and got the car. Then after they got it, they were still using my bank information to withdraw money from my account.

I get a call on October 16th saying that my payment is late. I thought WHAT!!!! I don't owe anything until February so of course they are threatening to take the Van when all I owe is 1139.00. It is paid up until 2009 according to them. I am so tired of dealing with them. They constantly call and harass me, in the situation they are completely in the wrong, but they make it look like I am the one. Then they lied to me saying that I knew I owed, I am just trying to get out if. God knows I am telling the truth.

Well, I showed them this paper and at first they didn't want to honor it but had to of course; so they said they would honor it. So I told them I would bring them the $500 on Monday 8/11/08 and we agreed I could do the deal. So, I returned today Monday 8/11/08 and they tell me I don't have enough income, mind you my income has increased in the last month by an additional $400.

Bottom line, they are joke! I qualified the first time with less income, and the check stub info I gave them Saturday when they were willing to do the deal is the same they had today plus I brought additional check stub info from my second employer. Dustin is one of the CNAC finance persons there and he was no help! He even suggested that I put more money down. That's what it was all about in the beginning and why they "denied" me credit. They did not want to honor their advertisement of $500 tax rebate.

I am very upset because they waisted my personal time then cost me hours at my first job because they were trying to figure out a way to get out of this deal.

When we spoke to the salesman he asked why we needed a car and we explained our reasons for needing a car. Then he proceeded to show us some cars that he felt we would like while he explained that we can only buy a car that we need, not that we want. We didn't really think to much about that because we just assumed this was how they helped people and it was a part of the program. To make a long story short we ended up having to choose between two cars. We test drove both cars but one car made a knocking sound when you made a turn so we got stuck with a 1997 Chevy Lumina worth about $1200 now (remember we really needed a car).

We started proceeding to agree to buy the car because we thought we could afford the car. We didn't think $360/mo for the car was to bad for a payment and that it was something we could afford. However, we had to make the payment bi-weekly and the car costed us about $10,000 which comes to about $18,000 after interest. So, we still owe about $5,600 on a car that is worth $1,200! We were so dumb. Not only did we pay more than 5x's what the car is actually worth we paid it for a car that we really didn't choose.

We have been paying for the car for about two years now but now they want to take my car because I needed to pay $74 yesterday and I want them to wait 2 weeks. They have been calling all day today and yesterday over $74. I understand I owe $74 and 2 weeks is a little long but I will pay for the car like I have been. The whole deal was screwed anyway because they are PREDATORY!

Since I purchased the car I have learned all about and protested against PREDATORY LENDERS. PREDATORY LENDERS exploit people and prey on those that are desperate and in need. JD Byrider has locked us in a bad deal and I wish I would have known what I know now.

At this point, I have paid so much money to JD Byrider for a car that isn't even worth $1,500! The are harassing me about $74 and want to take the car. They told me to park my car in the parking lot until I can pay the $74 but I just want to call back and tell them to pick it up because they can have it back. They can repossess my car because I can buy a better car for less than it would cost to pay off the Chevy and its repairs. AS far as I am concerned, I have already paid at least 3xs as much to them as they probably paid to purchase the car.

So, we went to JD Byrider and the nightmare began. When we spoke to the salesman he asked why we needed a car and we explained our reasons for needing a car. Then he proceeded to show us some cars that he felt we would like while he explained that we can only buy a car that we need, not that we want. We didn't really think to much about that because we just assumed this was how they helped people and it was a part of the program. To make a long story short we ended up having to choose between two cars.

We test drove both cars but one car made a knocking sound when you made a turn so we got stuck with a 1997 Chevy Lumina worth about $1200 now (remember we really needed a car). We started proceeding to agree to buy the car because we thought we could afford the car. We didn't think $360/mo for the car was to bad for a payment and that it was something we could afford. However, we had to make the payment bi-weekly and the car costed us about $10,000 which comes to about $18,000 after interest. So, we still owe about $5,600 on a car that is worth $1,200!

We were so dumb. Not only did we pay more than 5x's what the car is actually worth we paid it for a car that we really didn't choose. We're screwed!

We have been paying for the car for about two years now but now they want to take my car because I needed to pay $74 yesterday and I want them to wait 2 weeks. They have been calling all day today and yesterday over $74. I understand I owe $74 and 2 weeks is a little long but I will pay for the car like I have been. The whole deal was screwed anyway because they are PREDATORY! Since I purchased the car I have learned all about and protested against PREDATORY LENDERS. PREDATORY LENDERS exploit people and prey on those that are desperate and in need. JD Byrider has locked us in a bad deal and I wish I would have known what I know now. So, to anyone who reads this no matter how desperate you may become for transportation please think twice about going to JD Byrider because they will swindle you out of as much money as they can and then if you ever hit a bump in the road they will threaten to take your car...... even for $74!

I have faxed the information at least a 10 times I did a title search and seen that this car has been purchased 22 times I can not drive the car legally because in my state the car has to be registered and insured I have now stop paying my car note as of 04/15/08 and do not want this to be reported negatively on my credit the car I purchased was a 2001 ponitac grand am I have already pd 6500.00 for this car and was told I owe another 8200.00 I do not know exactly what to do I do know I do not want any thing more to do with jdbyrider or cnac they also at one time went into my bank account with out my permission and caused overdrafts and late fees they also did not follow the FDPC they have disclose information regarding my account without my permission.

Around 6pm, Steven drove my car out to me from the back, and said it was ready. He said it was "normal" for the tempature gauge (thermometer) to go uo to the line right under the "H", since it was so hot outside- he said everything was fixed, gave me the key, and I left, I went about a block and heard a squealing noise- I knew they were probably already gone so I'd bring it back on Thursday 5-29-2008. Now they open at 8am, I had another doctor's appointment on Thursday 830am- when I was driving the car about a mile after I left the shop on Wednesday 05-28-08, the temp guage went back up to the H and the red light came on- I'm definately bringing it back!

So on Thurs morn I left my house to go back to Jd by Ryder, as soon as I leave, I hear that same squealing noise, I get about 4 miles from my house and there's a loud knocking noise in the engine- I take it straight to jd by Rider, Steven took it right in- I didnt have to say anything, it's like he knew it wasnt fixed, I of course told him what was going on with it- I told him that I needed my car, I had to get to the doctor, so he had an employee take me to the doctor and pick me up- I got back there to the shop around 1030am, they werent done with the car so I had a friend come and get me. Linda, also works in the shop, called me around 0330pm and said the car is ready- that everything was fixed,

I go back to the shop, I talk with Steven, he said that the Napa thermastat they put in didnt work for some reason, that my car would only take a thermastat from GM, so they got one from there and put it in- once again he promised everything was fixed- he said the squealing was the coolant that spilt on the hoses, but that they cleaned it off, the knocking noise in the motor, was because of it still running hot. "but everything is all fixed now, the temp guage stays in the half mark," that's what he said, so he gives me my keys, I walk out to my car, before I even unlock my door, I notice a big dent with a scratch on the driver's side- that wasnt there when I took my car there!

I go right back inside- I tell him it wasnt there before, steven immediantly walks out to the car, he looks at it, then says right away, "We'll take care of that." He didnt even deny it! He knew he did that to my car- So we went back inside where he set up an appointment for me to bring the car back so they could take care of the dent and scratch- free of chrge- I told him I wanted to wait until after I had the baby- I have to much going on right now to have to take off work to get another thing fixed! So he set it up for August 4 in the computer, finally, I leave.

Now I live about 30 miles one way from this place, I get about 8 miles from home, and its in the red again! I get my cell and call Steven- he says I could bring it back and they could send it to GM so they could find out whats going on with it. Why couldn't he tell me this before? Instead I wasted my 2 days off work and the car runs worse than it did before I took it there!

At this point, it's now 445pm and they close at 5- i'm tired at this point, I didnt have enough time to get back out to him or gas! I asked him if he would provide another car while mine was being fixed- he said no not in the contract, but my car was suppossed to be fixed! So I had to take off work on Friday 05-30-08, so I can take my car back to them and figure something out about a rental car- that they won't pay for. I've contacted their corperate office, I should be hearing from them in 7 business days.

I am without a vehicle and the $1400 I paid on the down payment. The only thing they are telling me is that I want have to worry about seeing the repossession on my credit report and if I want the car back I will have to pay the full $9,900.59.

I was told that they would see me on monday. When I returned home from work on monday and called the dealership to inquire about the vehicles license plate that was supposed to be picked up on friday so that I could make the payment and pick up the tag as well, The repo man was in the driveway. I was on the phone with a Mr.Hisham and was told at that time that I would need to pay off the balance of the loan in order to retrieve the vehicle. I began checking consumer complaints regarding JD Byrider and found that I am not the only one who has been victimized by this unscrupulous car dealer/finance company.

I am a working class citizen that doesn't have $1100.00 to just give to these people because of their bad business practices. My family is out of a reliable vehicle and transportation woes are numerous. And to top it off, I suffer a serious blow too my credit score(that was supposedly being rebuilt) because my payment was two days in default.

Our car sat for 8 months not running. During this time we made all of our payments on time. Finally we get an offer for someone to take the car to Columbia for us for free, well we couldn't refuse this. We get to Columbia and they tell us that they will call us when they find out what is wrong with the car and what they are going to have to do to fix it. About a month and a half go by, almost two months and we haven't heard anything from them.

We didn't make one payment, something came up and we needed the money. they call us to collect the payment. My husband gets on the phone with them and tells them we are not paying until we hear something about our car. They say the car is ready to be picked up. We go and pick up the car, they won't tell us what was wrong with it. All they said was that something was wrong with the motor. Now when we bought the car our warenty stated that for every 1,000$'s they spend we pay 25$. We paid the 25$ and took the car home.

As I am geting off of the exit, the check engine light comes on. At first I didn't think anything about it, I thought that it would go away. It never did, we went and had it checked. The computer read System too lean, Sensor 1 miss fire, Sensor 2 miss fire, and sensor 3 miss fire. After that we call and talk to them and the dealership, they say bring it in we'll look at it. We couldn't bring it in at this point in time beaceause my husbands car needed a clutch, so we were only driving the one car. My husband decides to check the oil, to see if it needs and oil change. He tells me to come and look at the motor. Me, I know nothing about motors, so he tells me that the motor that they put in the car isn't for the car. He said that the motor mounts don't match up, that the car is only being held in by one bolt.

He had one of his friends who is a machanic just look at the motor. He says that he can't believe that a dealership would allow this. So we continue to drive the car due to the fact that my husbands car needed a clutch. It got worse. The car had no power at all, if for some reason I had to get out of someones way, I wouldn't be able to, if the car was floored the car would start to loose power and shake, and jerk forward and back. The car would also pop out of 4th and reverse.

We are tired of dealing with they lies and the ripoff. We are paying 10,000$'s for the car, we were trying to get rid of the car at one point, someone looked up the KBB value of our car and said that the book said $2,500. If that is the case we are being charged more that double for the car. I want to be done with them, my husband and I are not driving the car anymore, we bought another car that runs perfect.

Brought it in to get fixed, got it back a week later, Still Having the same problems with the car. So i called and told the guy that i still wasn't fixed,He said bring it back we'll ty gng i thought ok fine. Brought it back, Got it back two day later, Same problem when he told me that he personlly fixed it. I called the manager asking for another car,He said Blatenly no. Told me to bring it in t service again, i did and had to pay 200 out of pcket to them.

Problem still wasn't fixed. I said i'll just try to a outof pocket i did around 300 that i didnt have to give. Went to atlanta to see family on my way back the car stopped, windows wentdown and would not come bckup, air conditioning wentout. Car started jecking and driving slow over speed limit of 50. I was stuck on side the road for a day. Got back told JD Byrider, The guy was screaming at the top of his lungs, Told me he didn't care about my car he was only concerned about my payment. I told him since you guys dont want to help, i'll get a laywer he laughed and said cant no one help me. So i refsed to pay the car note, until got my lawyer.

He called leaving threating messages on my machine which i saved. He said things like i cant wait to see you walking, I will never have another car and that i wonder why people never give guys like you a chance. (i'm guessing by me being black). I don't know what to do?

It has left me scared that i will walk the rest of my life. I cant afford to by a car. It has left me emotionaly and mentally disstressed.

A little while later he got up one morning and the car had fallen to the ground. He had someone look at it and they told him that it could not be fixed. The whole front end had broken and was leaning to one side.He called them and told them to come and get the car he was not going to pay for the car unlees they give them another car. They would not do that. They said that he would have to pay for it because it was financed through cnac.They brought a wrecker and took the car.

Cnac started harrassing me at work. I told them I did not ever have possesion of the car and I was not paying for the car. They put a garnishment on me in 2002. I lost my job for illness. I did not hear from them anymore until Saturday 04/14/2007 demanding my financial status or they are going to supeana me to court. What are my legal rights if any. What can I do about this. I would appreciate some legal advise. sincerely cheryl Peyton

My son was stopped by the police and was informed that the car was not registered at motor vihcles I call JD By rider and they told me the car was registered. I called motor vehicles and they told me the car was not registered I inreturn called the car dealer back and they told me to tell my son to bring the car out there and they put dealer tags on the car. I thought when you buy a car if you don't already have one that you get temporary tags not hard tags.The next month he had to take it back again because the gas gauge was broke the fixed that. Two months later he had to take it back because the fuel pump busted and the car cut off my son had to pay to have it towed back to them.

Two months later the egine went up and my son called to have it fixed and they told him he had to make an appointment well before the appointment the car cut of he called the tow truck to pick it up and he was busy so the car sit down town for two days in a tow away zone and it got tow by the time the two truck could get there. JD Byrider picked the car up from the city impound lot and sent us a letter stating they have the car and they were going to sell the car and if they sell it for more then he owed they would send him a check we haven't heard anythin yet. I called the cooperate office several times put in a complaint and was never notified. I then called back and asked for the head man I left him a message and he never returned my call I belive they know that they are selling people junk cars. I would apprieciate it if someone would investigate this car dealer and if they sold the car wasn't me and my son suppose to sign the title because both of us was the co-owners.

I purchased the car for $11,000 - paid over $5,000 the first year ($100 per week). Anyway - they then said that they sold the car for $3200 at an auction, so that now makes $8200 that they have collected on the car. They then said that I still owed over $8800 and took me to court. Guess what? I will be paying for that car FOREVER now at $200 a month. It is HORRIBLE! They don't help with credit - they absolutely destroy it!!

They prey on people in these situations, who have no credit and although it does help in the long run with establishing credit, they sell cars for 3 to 4 times what they are worth. I called and asked them to give me a new car and just add what was left on my loan to the new car, they refused. I have found out that a spark plug was screwed in incorrectly which is what caused the damage to the car.

I have been spending money on rentals because I cannot afford to pay the money they want and they also had my car for over a week before they let me know what was wrong with it. it is sitting in a garage somewhere collecting dust. They refuse to work with me at all. I have 1 year left on the payments and owe over $5,000 on a car that isn't even worth half that anymore.

So I called Monday the 23 to set up an appointment for Nov 8 at 4pm and was told they only do oil changes 8-9 am. Which I can't do because I work 8-3 everyday. It seems like they are not living up to thier word. I know that seems like a small thing but to me it a promise. It would be like me saying would pay on time and paying late. If you check my record you would see I always pay on time and more then the required amount.

This is not a good idea.

I currently live in Florida. But I purchased my car in Georgia. In December 2005, I made a down payment on an overpriced car (pontiac sunfire 1997) where the payments to cover the down payment were agreed to.

I made the payments like I was supposed to. Then I lost my job at the end of February.

After resurfacing in Florida, CNAC and its company harassed my mother and father about where I was, got the NYPD involved (when it shouldn't have) and looking all over me. They forced me to make this payment. I said to them that I just moved to Florida and just got a full time job down here. Ever since then, I have had to deal with some of the nastiest black men and women on the face of the earth.

I am a black male who is speaking on this. Race is a factor, because I would have a better relationship with a real car finance company.

I am about two steps from complaining to the Mayor of Georgia about CNAC's business tactics. If I have to and I will I will take this to CNN and the national news media if necessary.

I have received poor customer service and nasty attitude. I made a payment one time and I wanted to verify the payment through my credit card. The woman inexplicably says to me. Well, you'll have to wait because I'll make sure that this is correct.

I was stunned to hear this. Now, I don't know whether these black women have not had been properly taken care of or not sexually satisfied or what, but the bottom line is that there is a lot of poor customer service running around both offices in Georgia.

Consequences, I have had to be broke just because of their stupid tactics. I have been emotionally damaged because of this.

I called JD Byrider on May 19th to inform them of all of the above problems. I have taken the car back a total of three times to try to resolve these problems. I also took my car there because the change oil light came on. However after they told me they changed the oil prior to my purchasing the car. About 4 days later the light came back on and after checking the oil the oil registered as empty. JD Byrider's female associate, I think her name was Marlisa, told me my repair problems were not covered under the warranty . The total amount of the payment was $800 cash downpayment.

I had to get a rental car for Jun 3- Jun 5 so far since the business is not open on the weekends.

It got to a point where I didnt want to get behind the wheel of the car, in fear I'd be stranded on the road. Even though the car was under a lame 10,000 mile warrany, they seemed to replace a part here and there but could never admit the car was doing what I said it was doing. I missed work, was late for work, had to pay for a tow truck to get it towed back there on one occasion as soon asi drove it off their lot and they would lways refuse to pay for a rental while it was in the shop getting worked on.

I pay $160.00 every 2 weeks and have fallen behind due to the fact that my money had been going to paying for rides, tow trucks, losing money at work meaning I had to use my checks for groceries and not making a payment. If I'm 1 or 2 days late, they call and harass me and threaten to repo the car. I know I got ripped on the financing part as I had no choice at the time, I had bad credit and no other option. I pay 320 per month for 3 years which comes out to roughly 14,000 and kelley blue book value is only around $6,200.

I called my bank and told them of the incident they are being investigated for obtaining a fruadulent payment. I started mailing in my payments at the end of december to the cranston address i did the same with my january payments and my february payments . On saturday feb 4 my bell rang at 8 30 in the morning i look outside only to see my truck on a wrecker i asked the guy what he was doing he said taking the truck i said to him i mailed out my payments for that and i have the money order receipts for them i showed it to him he said he still had to take the truck s not been released by teh car company i called the car company on saturday only to find out they claim of them not receiving payment

he stated he got the payment for december but not january i trtacked my money orders only to see that they are still outstanding they were never deposited I found out on february 6 that the payments that i mailed oout on the first of februeary have been received .

it is extremely suspicious that they received dec and feb payment and not january and they all had the same address written on them now i am stuck with paying a repo fee in order to get my vechicle back which is paid forup until march 3rd.

So after the car I was driving up and died I had to find a vehicle to get me to work. Seeing as how my credit was poor I had no choice but to go to JD Byrider and look for transportation. Being desperate and having no money to put down I choose a 1996 Pontiac Grand Am. After taking it for a test drive and settling on a price of around $6000, I took her home. After two weeks I had to have the car repaired. They had to replace the water pump and the gas tank. Yes, the whole frickin' gas tank.

Apparently it had rusted through completely in the short period of time I had the car. After getting this wonderful machine back home, I again had to have it repaired within two weeks, the alternator had gone bad. I picked the car up and was ready to pay the deductable of 25.00, when I was informed I owed nothing. Three weeks go by and I have to make another appointment for bad brakes. My appointment was a MONTH away. Fine. Okay.

In this time CNAC, the finance company, called to let me know that my account was red flagged for 25.00 due for the alternator repair. It apparently didn't occur to these people to let me know about this new charge, when I picked the car up I was told that I owed NOTHING. It also didn't occur to them that I was making weekly payments directly to them at the drive through, where they could have told me. Fine, I paid my fee.

I was also not informed that when I paid every two weeks, I was incurring late fees. I had talked to one of their representatives at the time and had been told that there was no problem with paying every other week. Well, after being verbally assaulted on the phone today by the acting manager I've had enough. This company has called family and friends to get a payment of 63.00. Again, I was told there was no problem with paying every two weeks in the past. On top of all this my brakes are not fixed and the check engine light has been on for over a month now. The maintenance shop is booked solid. Oh yeah, remember this closing price of around 6,000? After fees and interest I'm paying 8,200! Lovely. So what do I do? I've filed complaints and gotten nothing in return.

And I was also told today that if I did not come up with 69.71 to catch me up the manager, and I quote verbatim here would come get the Motherf***ing car and dock my motherf***ing paycheck 25% a week! It seems to me that this is a no win situation. AVOID JD Byrider and CNAC at all costs!

I contact the Attorney General's office & numerous local attorneys & was told that the only thing that could be done was to return the vehicle to the dealer, receiving all of my money back, the dealer then returning the car to the auction (since they had an agreement with them as well stating the title was good), & then the auction returning the vehicle to the dealership that they purchased it from & contacting the individual that traded the car in knowing that it had been totalled, which is fraud.

We waited 4 days to allow Mr Albritton, with JD Byrider, to take care of things on his end & was told that it wasn't his problem, that we would have to take it up with State Farm, the insurance company, that did not report it in a timely basis to the DMV. Well, we did not purchase the vehicle from the insurance company, nor did we choose to purchase a Salvage titled vehicle, nor would we ever purchase such a vehicle since they are of minimum or no value at all!!

Mr. Albritton is still trying to charge us the $11,000.00 for the vehicle, $16,000.00 with finace charges for a Total Loss vehicle??? I have contacted every state office in reguards to this matter: Attorney General, Louisiana Used Car Association, Ken Booth (KNOE) an investigative reporter, & the primary owner of JD Byrider Monroe (Ronnie Ward). I am not just going to go away. We do have legal grounds & will continue to fight this one out!!!!

I've owned the car for 2 months and have been able to drive it for half that time. The service center took 2 hours to fix the rear brakes completely and the oxygen sensor and they had time to drive it, but I had to wait a week and a half to get it in there to fix it. Meanwhile me sitting there with a broken expensive paper weight. JD Byrider will get you a car, but you better be prepared to use that optional service warranty. They apologized profusely on the phone to me when I told them my brakes quit working while driving the vehicle. I guess they don't want somthing like a death caused by their idiot service going on their impeccable record.

I'm completely broke because I have no way to get to interviews for jobs since my car seems to never work.

light. This is all time off of my job.

when in and coolant is in the oil.

Would not be able to look at car right

away. I have to rent a car.

posted payments 2 days. late.

First they blame for the car break down
and obnoxiously will not hear any one
else's side. Than when pay two pay
payments their attiude of they did not

make a mistake cost me a rental car.

all are alway the customers fault.

I have at least a 500.00 rental

Before leaving the maintenance shop I was told by Tom, the head mechanic, that it was some levers and that once the oil filled them and pushed the air out the noise would go away and that I had to drive it for the oil to fill the levers. I returned the vehicle to the maintenance shop three days later. (I did not drive the vehicle that weekend because it would cut off at every stop sign on the way home-and all the way back to the maintenance shop on Monday morning. JD Byrider still has the vehicle and it is still unrepaired. It is now two months later. On many occassions I was told the vehicle would be repaired on a certain day and the day has changed ever since.

Twice I took a trip from my home in North Carolina to Akron, Ohio on the word of JD Byrider stating my vehicle would be repaired and ready on a certain day. The JD Byrider employees new I was driving from another state to pick up my vehicle and both times it was not repaired and I was told another day the vehicle would be ready. My account with them is not behind, my vehicle is under warranty and no one has an answer as to why my vehicle still is not repaired. I am highly dissatisfied with the service of JD Byrider and everyone they claim they are not associated with such as the maintenance shop, the finance company (CNAC) and all of the employees that I talked to concerning my vehicle.

The next morning I called my insurace company and they wanted $500 to start a full coverage policy. I called a few other places, and again, with my driving record, wanted at least that much down. Obviously with the cost of day-to-day living, and the $700 'downpayment' they wanted, I would not be able to afford this right now. I contacted a friend of mine that works for a car dealership and he talked to his finance manager there. He stated that as long as I did NOT take physical possession of the vehicle AFTER I signed the finance papers that I was not legally responsible, and I could 'pull out' of the deal.

When I called the dealership the salesman gave me a hard time (which I expected), I apologized for wasting his time and told him what my friend had told me. He told me that the bank had already given JD Byrider the money, and they couldn't reverse that. I argued with the salesman for over a half hour, and he told me he would give the finance manager my message, she was at lunch. About an hour later I called, she still 'wasn't back', then 2 and half hours later I called, 'she was in a meeting'. I finally realized they were like any other used car company and giving me the run around.

It is now June of 2003. I haven't even had the car for a year and have already had to put a brand new starter, muffler and several other odds and ends into it. The total in repairs so far has been close to $2,000 in 9 months of owning it. Now the alternator is completely inoperable and the car is dead. Not to mention the dashboard lights have never worked and it's fun to drive at night not being able to see how fast you're going or how much gas the car has in it. After the alternator went dead,

I decided that I'm not going to put another penny into that piece of junk, nor am I going to continue to make payments on it because I REFUSE to do so. I am in the process of surrendering the car and I will warn everyone I know never to purchase a car from JD Byrider. They are the worst car dealership there is, in my opinion. It was the worst mistake I've ever made.
When a person purchases a vehicle from a dealership, they expect a reliable and safe vehicle for their families and themselves. They expect to be able to trust the company that they purchase the good from...that the good will be free of defects or else your money back. JD Byrider doesn't work like that. They con people into buying their lemon vehicles at a very high price. JD Byrider has never heard of the word quality and good customer service. They outright lie to their customers and rob them. JD Byrider has no business having a liscense to sell vehicles.

The damage the purchase of this vehicle has cost me has been severe financial difficulties. I am a single parent who works full-time, and rely on a vehicle to get me back and forth from work and my child to and from daycare. Not only did I struggle financially to fix everything that broke down on this car I had only had for 9 months but in the long run my credit report will look bad because I simply could not afford to keep putting money into repairs, as well as my bi-weekly payment to CNAC, and had to surrender this vehicle because of it.

We kept trying to keep up the payments but got behind. They kept sending things to the wrong space # although they knew exactly what it was so letters would be returned.

Mr Michael Squier (an employee) came out one night said he had no plans to take the car just wanted to ask some questions. He said good night and that was it. This was march 20th, 2003 and when we got up in the morning the car was gone.

We waited to be notified that they had the car, let us know where the car was to get our personal property out and how much we needed if we wanted to get the car back.

Finally on 4/3/03 I wrote to them requesting all of that and of course no reply. I wrote again 4/18 still nothing from them.

I asked where we could pick up our belongings: 2 baskets of laundry, my purse, cash, atm card, granddaughters new car seat, etc. No Reply..They charge a storage fee for your personal property too.
Finally on May 12th we get a 72 hour notice to pay balance owed on the car (we no longer have) or mess up our credit reports. I would like to know if all of this is legal?
BUYER BEWARE! especially from the Mesa store!

When husband was called back to work he couldn't go because of no transportation and we are about to loose the roof over our heads any day now.

I called to complain and asked for my money back they refused They said I would have to bring it in and they wood fix it, I asked for a waiver of payments un till it was fixed they said they would consider it as a repo0ssesion if I dont pay on time. The car was to be put in the shop on a monday it wasent hauled out untill tuesday. They will not tell me where my car is who is wirking on it and that they have no idea when I can get it back. but I have tomake payments untill then

I have no way to pick up my kids I must pay someone to take me to work that is over an hour away from where I live.Icant even save money to buy something else because I am afraid not to pay them (JD Byrider)

The company has said its your problem for the warranty has expired since the milage has gone over what they consider to be over warranty. Now she is stuck with a car that needs extensive repairs plus paying a monthly bill on $300.00 They sold her the car for $7900.00. She is on a fixed income and cannot afford the car any longer,but needs this car for her job. Once JD Byrider sells you a car they do not care about you anymore, and its your problem not theirs. This is wrong and something needs to be done about this company.

I talked to Jeff Costa who told me he would look into it and call me back. After several weeks I never heard from him. I went the their establishment and insisted that something be done because they perpatrated a fraud. This is when he told me that his sales rep and my husband and brought the contract to my home for me to sign that same evening I had done the credit check. I explained to him that I havent seen his sales rep since the orginal evening and I never seen the contract until I had contacted him about it. After getting their District Manager involved they took the car back and refused to give my now estranged husband any of his money back. So to settle that issue they sold him an older model car to same amount as the orginal car. So about 3 months after having several problems with my own car I go to try to get approval on a loan to get me a car and they tell me I have car loan already. Come to find out it is the car that I had not signed for.

I have since contacted Jeff Costa who told me to call General Manager Weston Barr who has told me to contact CNAC (bank holding loan). The bank has been of no help and neither has JD Byrider. All I have asked for is a notarized letter from them stating I have no finacial or any other obligation with them. Weston Barr has admitted I don't owe them anything. Now am struggling immensly with poor transportation and cannot even get another car. I am now having to use my down payment on repairs on a car I could have traded in, just to be able to get to work and care for my 3 children.

I am without reliable transportation. Emotional stress and anguish.

Since the car needed to be checked and fix we was not going to take the car home but the manager in the service dept said that it was safe to drive the car like that and they will take care of it at a later date. Standing with him when he stated this was a representive from CNAC and one of the bosses in the sales dept. They each stated to us that they will fix it and not charge us for anything since this was brought to their attention before purchase of the car and confirmed after purchase of the car. And now all we have been getting is the run around about this problem.

The consequences is that the car engine light is still on and the car isn't running right due to this, the car cuts off in and out at times during driving which is very dangerous. Exspecially since I have my 3 year old in the car.

After taking expensive taxis to work (they did not pay for any traveling reimbursementsnor offered a temporary vehicle during repairs, that should have been a tipoff). After the 2000$ repair job which they charged $100 for and I barely used the vehicle. Things went fine except that the car lights would only work in high beam mode not normal (I later learned this is indictive of potential electrical problems). I was told oh, thats nothing its just the lights, I replaced the lights and samething happened. 3 weeks after that I had to replace all the brake pads and drums, as the car had been sold with worn parts. That took about 2 days.

Then the next problem was a chronic electrical problem, the car would spurt and shake physically, I took it into jd byrider and they said they could not duplicate the problem. I took into a mechanic who fixed the problem by replacing the electrical wiring harness for the engine, that worked. However the problem starting reoccuring after 3 weeks, I was told by one mechanic that it was the worst vehicle he had ever driven and showed it to his fellow mechanic (note he has been in business for over 15+ years, thats saying a lot).

The same problem kept reoccuring every month, I had taken to numerous mechanics and they done same repiar replacing the wiring harness to the engie. I had tried to jd byrider to fix the problem, but they stated that it's not our problem, even though the warranty covered electrical problems, and I had mentioned that to them, they refused to talk to me after that. I found out that the vehicle had major electrical problems and that it would take 2500-3000 dollars, I had the vehicle towed back to byrider and told that the problems had occured during the warranty period and that they had refused to fix it, and also that it was a reoccuring problem. They said it was there problem, and I had better pay up or else they would destroy my credit. I offered that if they would permanently fix the expensive electrical problem, that I would be happy to keep the vehicle, but that it was a hazard in its present condition and it needs to have the electrical problem present when I financed the vehicle, fixed, they said that they would contact me once this was , I have heard no word from them since(it was so bad, i was stalling out in traffic, and even in highways, it was extremely dangerous to drive, and was whiplash from the misfiring of the cylinders (the short was buring out wires to the cylinders causing cylinders to not fire, and fire off at the wrong times), and that before I take the vehicle back that