Bev Smith Kia Reviews

Excellent! 5 stars. The service department is the reason why I will be purchasing another vehicle from this dealership. My service advisor Scott is truly outstanding and so helpful and explains everything clearly and accurately. What more can I say. 10 STARS!! Scott!

Every experience I had have with Bev Smith Kia has been exceptional. They are very professional and truly look out for the customer. They never make you feel like it's just a job to them. Aaron is always so kind and always recommends what I truly need for my car.

I have always been satisfied with my experiences at Bev Smith Kia. The service consultant who took control of the process was exceptionally helpful in this instance. I believe he went beyond my expectations. I think Ft. Pierce Kia is great.

I was very pleased when I went in for this recall. I made myself at home in a great massage chair, had a cup of green tea. I was offered a water bottle, but had tea. The only thing I was kinda sad about, they finished my car in faster time than mentioned. They said prob an hour in the letter. Done in 35 minutes. Darn, I missed lunch, which is always awesome! My car was also nice and clean when I left.

Fast and easy. Recall service thanks for letting me know there might be a problem. Keeping customers informed makes sense. There is much less down time and much less cost. Thank you Bev Smith Kia. Job well done. Happy New Year.

Every time I take my car for service the staff is nothing short of professional and courteous. It has never been a dreadful experience. They make sure to handle your business in a private and respectful manner. You are greeted with a pleasantness and even asked if you would like a complimentary car wash. Being a female I never feel as though I am being taken advantage of and I have never been made to feel as though I didn't know anything.

Oil change and tire rotation - My service advisor is Scott. He is the best. He's just a nice person and keep you informed at all times. He let you know what you need done, what it cost, and about the time they will finish.

Bill ** is absolutely the best service rep I have ever encountered! He is thorough, polite, follows through, makes excellence a top priority and never makes you feel like just another number. Even when service is backed up, Bill still takes time to answer and explain all my questions with great patience!

Came in for tires & battery. Got 2 tires, battery & a recall. Service Rep was excellent. Took about an hour. Price was fair. Customer waiting room is clean & the snacks were good. Washed car for free. Thank you very much. Would recommend.

Always treated very well. Everyone is nice and it's always a pleasure going there. The salespeople should learn a lesson from the service department on customer service. I would rather deal with service department. All in all it was a great.

The experience with Tony ** was AMAZING??? Professional, knowledgeable, courteous and funny. If you want to buy a car, I truly recommend Bev Smith Kia. 2016 I bought a 2016 Kia Sportage for me, in 2017 bought a cash car for my son on Black Friday. Customer Service was SUPERB then... go see Tony **!

I was very happy with the service I received, from the minute I got there till the time I paid the bill. I was treated like a VIP. Scott was my service representative and was very attentive to my needs.

Great Sales Experience... This is our fourth Kia, but first from Bev Smith. Very pleased to have the customer care and quality dealer so close by. Sales Team knew the car, made the transition from one lease to another seamless. Thank You.

The scheduled 6 monthly service was handled professionally and timely, this time it also included a software recall update. I like also the complimentary car cleaning valet service. Service time was 2 hours and stayed at the facility in the seated lounge which was comfortable.

I had good time at Bev Smith Kia. Noelia is a great salesperson. And I would recommend her to anyone!!! This is my fourth Kia so that would definitely that works. I am retired and worked hard to get my price.

Mr. ** is the reason me and my wife drive all the way from WPB to Fort Pierce, for service. His amazing treatment, professionalism, and genuinely care is what keep us coming to your dealer. I hope you are aware of the asset that you as a company have in him. I am a Sales and Service Manager for a bank, and I know good service when I experience it. This is exactly what Mr. ** does. Thank you.

We had a great experience. Our salesman was very pleasant. It all went so easy and we did not have to spend a long time with the paperwork. We got a great deal on a great car. I love our new car. I would recommend this dealership to all my friends.

Bev Smith Kia in Fort Pierce has always been great to me. I've bought a 2013 Kia soul and a 2015 Kia soul from them. I even referred my parents and they bought a car too! Bill in the service department is amazing and always so helpful! Great job guys!

Jacob was outstanding! It was effortless on my part which was soo appreciated after a long day. My appt was at 6 pm. I was able to sit in the comfortable chairs, make a cup of green tea and relax while my car was being assessed and repaired. Jacob kept me informed along the way.

I would recommend Bill ** to all my family and friends! His friendliness and service was the greatest I have ever had. Would love for him to be my serviceman next time I come to have my car serviced. Thank you all and have a very Merry Christmas!

Was very pleased with my experience. Gentlemen that took care of me was great. Very attentive to my needs. Took me in and got me coffee and made sure I was comfortable. Would recommend Bev Smith to everyone. Looking forward to my next visit.

Notice antenna was broken off of roof of the car. Needed to be replaced by Kia. I drove to Kia in Ft. Pierce where I bought the car. The service department was very helpful. They had the part in stock with the exact color of my car. The service department was able to take me right away, and within an hour, my car was fixed. Great service department!!!

It was my first time to the Bev Smith location, and let me tell you it was probably the BEST experience I have ever had at ANY Kia dealership since I bought my car. Everyone was quick, friendly, and efficient especially my service advisor Aaron. He was kind, explained everything and took the time to go over it all in detail with me and clear up any questions I had. He remained in touch with me all day and was very clear on charges and diagnostics. I have never felt more comfortable leaving my car with someone as I did with him. He is the reason I will keep coming back and make my next purchase from you. You can’t beat the great customer service.

Ramon was my salesperson and I would just like to say that he was outstanding. He went out of his way to make the sale happen. We couldn't quite make the deal on the day I drove to your dealership. The following morning I received a call from Ramon telling me my offer had been accepted. As I didn't have access to my friend's car that day Ramon drove here and picked me up - great service!

Love the new Sorento! Very nice vehicle. We got it from Michael **. He treated me very good. Nothing but praise for Bev Smith Kia. My son says he will be go there for his next SUV. Would recommend this dealership to anyone looking for a no pressure place to look or purchase a vehicle.

Wait time was bearable and job completed efficiently. The amenities offered was great. Had lunch while I waited. Would definitely return for service. Purchased my car (2015 Soul) from another dealership, but I don't go there for service as I believe they taint the cars in the service process.

Replace driver side mirror. Jake in the Service Department was great. Went out of his way to help me. All the employees in that Department were friendly and courteous. I highly recommend your agency. I have been to another Kia agency and they don’t compare to your place. Very happy to have gone to your place for service.

This 2013 Kia Soul I got is so awesome. I am so happy with it and Alex the salesman was awesome and very friendly and outgoing. Thank you again. I will be looking for business and sending your way. I will never own another vehicle other than Kia again.

Everything was done perfectly. Not a long wait and if there was a need for something other than the regular maintenance, they came and explained everything. I would definitely recommend their services 100%. Everyone is so nice and polite and they provide a ride for you if you do not want to wait there.

Love my new car. Love the very professional service of employees for my 1st oil change. Waiting room was very nice. Washed and vacuumed the car. Brought the car to me when finished. Made sure everything was ok and that I didn’t have any questions.

I have been taking my 2018 Kia Sorrento to ft. Pierce bev Smith Kia since I’ve owned it. I also had a 2016 Sorrento that I began taking there after another dealer always seemed to no be able to get me in for service. Ft. Pierce Bev Smith is always able to get me in and out timely. Staff is great and they offer food and drinks while you wait. There is even internet available if you so need it. I will continue to bring my car here for service as long as they continue to deliver. Thank you.

Brendon a bright young salesperson who is one of your sales representative was professional, excellent knowledge on the cars, had great listening skill, and met all our needs. He is a keeper and an asset to your sales team. He was professional and the best we ever met, he is a leader, smart and amazing person.

The service was efficient, comfortable, and expedite. Plus, I got back my car cleaner than I brought it in. Each representative was courteous and helpful throughout the process. I waited in a comfortable sitting room where I was offered a sandwich while I waited!

I'm very please with Bev Smith Kia in Fort Pierce. It all started with my Salesman Mario and the Sales Manager CJ. The Service Department all ways give me great customer Service. I give this location five star and a ten rating.

The service dept is exceptional. I love the pick up and drop off service the most. It’s such an appreciated convenience. Whatever the issue, it’s handled promptly and very courteously. The service dept at Bev Smith Kia in ft Pierce is first class always!

Staff is always kind and courteous. Waiting area is very clean and accommodating. I was able to eat great snacks and get caught up on work on the free WiFi. Typically I would dread going to the dealership; however, this dealership made the process an amazing one. Thank you all!

All is great except I think or hope the car washes should be better and more complete in and out. Windows were very poorly done which can be dangerous driving. I know this is not very important but to us seniors it is very important.

The sales representative Anthony ** was exceptional in getting me as close to my desired cost. I appreciate his efforts as well as the manager Jesus. Both were doing the best to get me what I wanted. Kind and courteous and down to earth people at Bev Smith Kia. Great business acumen. I’m thoroughly pleased even though my payment was not on the money of what I hoped.

David and Prasa were the salesmen that worked with me. They were both really great and very helpful. They went out of their way to help me with everything. Amanda was wonderful when she sat in the car with me and explained all the different functions of the car. She said that she would help me any time if I needed her to explain something again. A great threesome to help me through this.

Sales Associates Noelia ** and Sandra ** and finance Mgr. Jesus ** were truly exceptional and excellent in their care of us during the purchase and post-purchase process. I would want for someone I know to have them to deal with as well.

We were amazed as to every aspect of our experience at Bev Smith Kia in Fort Pierce, FL! Frank ** was extremely knowledgeable about the product, professional, courteous, and upfront about pricing. Would definitely recommend to others and return for future purchases.

Everyone was great as always. Busy, friendly and knowledgeable!! No problems. I am glad I choose a kind soul. I don’t ever mind waiting as they make the wait pleasurable. Every service employee makes sure the job is done right. Even if the car gets washed and they see it could be better they make sure it is redone. So even the simple things are addressed. I think the sales department could be a little less aggressive and much more knowledgeable about the products they sell. I was told a CD player was in the vehicle and there wasn’t. Also I was not shown all the different buttons and how they work. Service is great. Sales needs work.

Scott from the Smith Kia service dept in Fort Pierce is very respectful, friendly, knowledgeable. Great asset for your company. The whole service dept team is great. My only concern is the high labor cost. The piece they just replaced costs $8.95 and yet my total bill was $279. I believe Kia should consider reduce their labor cost especially for clients like me who own 4 Kias. Thank you.

Great job, great crew, great people. Amazing customer service, everyone at Bev Smith Kia needs a raise because they are so amazing!!! I was literally in there for 2 hours but they fed me. Gave me a complimentary massage on the chair, time flew by and I’m just so happy with my car and the outcome.

All were very friendly and went out of their way to make us comfortable while we waited. From the moment we arrived until we left we felt welcomed. The time passed by quickly and there was plenty of ways to spend our time in. Thank you.

What I appreciate about this dealership is that they talk with you first to see what you're looking for and how much you want to spend. They don't try to steer you to something you cant afford. Never felt any pressure at all.

Bev Smith Kia is a pleasure to do business with. Whenever I bring my car in I get a full report on all systems and I am never pressured into any additional work. The waiting room is great with coffee and goodies.

Very pleased. Quick and efficient. Was taken in on time and finished on time and appreciated the free wash. Waiting room comfortable and well stocked. Service area clean, free coffee and a wide variety of snacks complete the picture. Overall a good experience.

We are very happy with our vehicle purchase from Kia. Tony was an awesome salesman, very thorough! He showed us all of the amenities that the SUV offered us. We do plan to return in the upcoming future for a car. Thank you.

The service representative was very accommodating and professional. He researched my service warranty to ensure maximum service. I really appreciated the extra steps he took. Another representative offered me a soda or water, along with a sandwich. He was very kind and friendly. The primary rep thoroughly explained the reason my indicator light was on, as well as explaining the repair procedure after talking with the repairman. The atmosphere in the waiting room was warm, friendly and inviting. I enjoyed the massaging chair and watching tv!

We have purchased our vehicles from this KIA dealership since 2010 because of the great service, very personal treatment, and quality of the vehicle. I have now added your service tech Jake to the list that keeps us coming back. Jake is very knowledgeable and always takes the time to explain everything to us. He takes care of all our vehicles needs and he makes certain that it is always completed perfectly. Jake is a true asset to your company. It's nice to know I can depend on him to make sure that my vehicle will get the attention and care it deserves. Thank you.

Great Service... my husband's first experience having the care serviced and he was completely satisfied! He said Scott was very professional and honest, the courtesy transportation service was wonderful and he will definitely communicate his great experience with his friends and co-workers.

Had a great experience at Kia. I went to another dealership before this and the sales people were very aggressive in the Sales Techniques and wanted nothing but to pressure me and empty threats and thankfully a family member recommended Kia and Im glad I came. Mario and the staff at this took great care me and gave me a great car!!

Angelo ** is and has always been wonderful in helping us purchase our vehicles. This is our third purchase from him. We appreciate his honesty and expertise. 10 stars. We feel safe and sound in our cars. Your whole team treats us like family and we thank you, God Bless.

I am always approached with kindness and thoroughness. I am advised of my costs PRIOR to my repairs and services. Bill has been my service rep for years and, in his absence, Scott. Their knowledge is overwhelming and way beyond their years. I applaud them both!

Everything went well everything went well. Got in real quickly which I didn't expect the oil and filter change was replaced and a air filter. I was in the waiting room for just one hour so it was really the fastest oil change I had gotten.

The battery died in my car right before I was supposed to go in to work. Your employees at Bev Smith Kia of Fort Pierce were timely and incredibly polite once I got my car in. they also made sure the work would be done before my wife and I came to get it after my work at school. I would most certainly recommend your service department at that dealership to anyone I know.

We had our normal car service a couple of weeks ago. I don't remember receiving a survey for him. I even requested one via email. This survey is for him. He did an excellent job like he has in the past for us. He kept us informed of the progress of the service. He made sure we had what we needed while we waited. Your other staff did an awesome job too. I watched them work as a team to make our wait comfortable. I give them all an A+ rating.

The gentleman that helped me when I took my car in for service was excellent. Very helpful and friendly. Car was serviced in a timely manner. The car was washed and vacuumed very well. It’s always a pleasure to take my car in for service.

Tony ** he is a nice car salesman, very friendly, nice smile. The young lady that took care of me was also very nice. And the nice guy that did my paperwork was also very nice. You will most definitely send you customers. Thank you.

Aaron was wonderful!! Polite, respectful, fixed the problem, gave full details. The waiting area is comfortable and I felt well informed the whole time. Water and choice of beverages really was nice. Thank you for the friendliness!

After being truly welcomed, the work was totally explained and the time estimate was right on money. I left very satisfied with my experience. The waiting lounge area is comfortable and well stocked with refreshments and the facility is clean and neat.

Very happy with the service of the Kia repairs in a timely time frame. Bill ** was great with the communication & getting the necessary repairs handled while communicating with me regarding what needed to be done. The shuttle to/from dealership was great & the drivers were very nice.

Semi-annual maintenance... Everything was provided for: coffee, tv, magazines, snacks, and a courteous and helpful staff. Work was complete sooner than expected. Great work I will definitely come again. They even took care of a problem on my rear passenger side tire. It had a bulge in it. Now I think I have a new tire.

Staff was very kind, as always. I arrived for my appointment an hour early and they received my vehicle with no problem. Also, they always let me know exactly what is going to be done to my car and explain to me anything I do not understand!

My recent visit to Bev Smith was fantastic. I recently had knee replacement and use a walker, the staff at Bev Smith helped me every step of the way, literally. I appreciate each staff I was in contact with. It was hard for me to get there but with the help and patience I was given it was a pleasurable experience. Thank you Bev Smith.

Shaking my front end and the recall was repairs on my van. They cut the rotors and completed a wheel alignment. As for the recall they reprogrammed the sliding doors. They were very pleasant to deal with and worked well with me.

My advisor, Bill, gave me information as to what would be done, the approximate cost and the approximate time it would take to be completed. He offered the shuttle service to my home, which I declined and he kept me informed of the progress during my wait. Upon completion, he walked me to my car. Good job!

As always the service given to me as a customer was outstanding. This recent visit was for a problem with deflating tires. The work to determine and fix the problem was done quickly. It even included a car wash. No charge to me. Waiting area was clean and comfortable.

Awesome experience as usual. Friendly and courteous service. I always look forward to bringing my car in for servicing. I was so surprised when I saw you offering sandwiches to your customers. Keep up the good work and your customers will remain loyal.

Scott ** did a tremendous job overcoming all the hurdles I presented to get me into my new Soul+. He worked tirelessly and always maintained his pleasant nature. Would recommend Bev Smith Kia to anyone and especially grateful for Scott's help.

Everything went smooth in reasonable time. Waiting area is comfortable and thank you for the sandwich and water while waiting. Also thank you for the car wash. Car looked great. I would recommend your services to friends and family. I would also purchase a vehicle from this dealership.

Fast service department, car wash and quick in and out. Comfortable waiting area. Fresh coffee and snacks available free to customers. Very friendly and they have an excellent service department and also an excellent parts department. Would recommend this place to anyone.

I always come to the dealership to have the oil changes done on my Kia. I could go closer to home and do it locally, but I have confidence in the dealership taking care of my car. The waiting room is very comfortable, and there is always drinks available while you wait.

Peter went above and beyond with guest satisfaction. Your service area was filled with people and we were treated extremely well... I will be back and recommend this service department to others. We were in and out in the time we were quoted and Peter asked us questions and he was genuine in all of our concerns. Thanks.

Jake my service consultant was very professional and gave me the feeling that he wanted to make my experience satisfying. The service was quick and professional. Their recommendations for other issues was on point, they fix my issue with no cost which was a part of my maintenance agreement.

I was received at the service entrance with a big "Hello how can we help". I didn’t have an appointment. My issue was a nail in the left front tire. They took the car right away, assessed the issue and returned to inform me right away of my options. The car was returned to me all fixed and ready to go in a timely manner and fully explained by the representative.

Service department is great. They always keep you informed. The waiting area is clean and comfortable. I prefer the Fort Pierce location for service over the Stuart location. It is usually quicker to schedule maintenance. The entire staff is friendly and efficient.

Our service was outstanding! Jake is a real asset. Our waiting time was very minimal and we kept getting informed of the progress. The service here is why I keep buying at this dealership. I would like to have emails of service specials. THANK YOU!

Scott was great as my wife (Sorento) and I (Stinger) brought our cars for their first oil change, etc. All were cordial, friendly and timely.

Representative was very friendly, maintained me informed of how long it was going to be and what was next and my wait was not bad at all. Snacks and drinks always available for the wait. And free car wash awesome.

My advisor Peter was great. I came in crying left smiling. He really helped me and was very courteous. He walked me to my car, went over in great detail what was being done to my car and prices and even helped get me back into my free tire program.

Recently visited Bev Smith Kia for regular oil change & rotation. Also needed to replace a tire due to nail in edge of sidewall. Everyone is always so helpful & friendly. My son and I admired the new Stinger in the showroom while we waited. They took care of us quickly even though we didnt have an appointment. We were done in about 1 1/2 hours. As always, great experience. Thank you.

I had an appointment. It was right on time. There were snacks. They offered me sandwiches. That kept me informed. They offered me a car wash. Excellent. Happy to be there. I've already told all my friends about this. Kia service department is definitely the best I've ever had.

Service was done in a timely manner. Great customer service. Shuttle was available from and to the dealer. Always pleased with the service. Coupon was applied. Employees are always very helpful and informative. Free car wash was offered and done. Amenities were also available. Cleanliness very apparent.

I was very pleased with my experience, when having my car serviced at Bev Smith Kia. The staff was courteous and friendly. They were prompt with regard to my appointment time and the waiting area was nice, clean, and offered several amenities to include, television, comfortable seating, and cellphone charging stations.

My experience was very good and I wish to thank the customer rep for his careful attention to every detail. Peter did everything possible to expedite my car’s maintenance in a thorough manner. Thank you very much for a great service to my car. We enjoy the KIA dealership.

Oil Change - The accuracy and time given was on track. Also it was it was a very friendly environment! Answered our concerns. Also checked to see if airbags were a Recall! The person that waited on us very professional. Thank You for your service.

Great service all around, even though it took a little longer than expected. I was kept informed and made very comfortable while waiting. I was served a nice sandwich, offered water and many munchies. Originally coming from Connecticut where services like that are not offered, I'm always impressed how you treat your customers. Thank you!

Very pleased with David and True Love helping me to make the right choice to trade my sports car and enjoying driving the KIA. Part of the reason I felt should get rid of the sport car is cause we are in for flooding this hurricane season and the other car was a low rider.

Bad tire - All is good, everyone nice, all was done when I was told. All fixed and checked out for our big vacation. Thank you very much. We appreciate everyone at Bev Smith Kia and all that Aaron ** does at your facility.

I was disappointed to have to return a 2nd time but pleased the technician(s) was able to fix the TPS issue by reprogramming it again. Thanks to Jake for keeping me informed of progress and thanks to tech for resolving the problem. This is my 2nd Kia Sportage and I appreciate your service team and Jake which is why I continue to patronize your business rather than the Stuart store (which is much closer to my home).

Service team are prompt and efficient. Minimal delay at check in. Price when complete as stated at beginning. Kept abreast of vehicle status throughout service. Will continue to use facility during ownership of vehicle. Coffee and snacks are a nice touch in waiting area.

I can honestly say this was the best car service experience I’ve had in all my years, from living in the Midwest, the Northeast & the south. Sure, I live 70 miles away in Boynton and have 2 other Kia dealerships to choose from, but I remembered exceptional service from 3 years ago while in an outside sales position and I needed new wiper blades. So when I needed a brake job in 2018, I knew I wanted to come here again, but would it be the same service 3 years later??? I am happy to say, YES, and the excellent customer experience started from the very first person that answered the phone, to Aaron my service representative, to Brooks with the shuttle service, and to the team who offer complimentary coffee, snacks and even sandwiches.

Very good customer service. Enjoyed the free WiFi, food and drinks. My go to place for my car services. I was driven by the techs to locations elsewhere to finish daily personal activities while my car was being serviced.

The service person I dealt with was great, quick service and very knowledgeable. My oil change and tire rotation was handled Professionally and quickly. They even found a hole in my tire and repaired that in a timely manner as well.

Bill was very positive & professional. He kept me informed of the process & timing. Also, explained other service needs that needed to be addressed at some point. We did it that day & he double checked my file & found I had a 15% discount. Nice job. Thanks Bill!

Bev Smith had been my dealer for 3 cars now. Professional and courteous staff. Knowledge and friendly. I went in not knowing what I wanted but after showing me many vehicles and asking questions, the Sportage was shown to me and after a test drive I decided it was for me.

First service for my 2017 Kia Bill ** was my advisor, he was very professional and informative on what was needed for my vehicle. The driver that gave me a ride home and back made me feel welcome to your service. Thanks Kia. Very good employees.

All parties involved were very friendly and caring. Timing was good also lunch outside. Personnel were very efficient. Waiting room was comfortable. Was kept posted as to repairs being done. Car wash and cleaning of inside of car was excellent. All services performed were done with no problems.

Everyone was professional, courteous and friendly, as usual, you operate an excellent dealership. From the purchase of our vehicle to our two visits for regular maintenance, your staff has always treated us as guests rather than just another customer... Great job.

I was called by a guy name's Joe to try to see if I could qualify for a new car - I told him I didn't think I could but he encouraged me to try with Kia - I was reluctant to but I went in and he was actually able to get me qualified. He was polite and courteous and has been great throughout the entire experience - has made me feel as though I can come in for anything "Kia experience" related. He was awesome!!!

Very fast service! Was in and out in only an hour! Friendly and informative Staff. Nice waiting room with complimentary beverages, free WiFi and plenty of conversation and newspapers to read. Checkout was fast and convenient plus had the complimentary car was too! All this service for the standard maintenance required on a new vehicle. Looking forward to my next visit.

This was probably the best experience I had. Sales team was friendly and professional. Good Teamwork by John and Joel. Once we addressed the numbers I had no problems with the finance department. Finance and I discussed interest rates and they were able to accommodate my request without further issues.

Have great experience with the service department. They take care of us and always make the effort to provide a great experience. Keep up the great work and we as customer will keep coming back. Thank you! Have a great day!

I have switched to the Fort Pierce location for my service needs of my Kia Sportage. This location is vastly superior in how they handle service. Booking an appointment is fast, the Reps are extremely helpful and the overall experience is better. They go out of their way to accommodate you. The customer lounge is phenomenal and they even offer you a huge complimentary selection of beverages and food. I also own a Mercedes and believe the maintenance experience is much better at this Kia location than when I have my other car serviced with Mercedes.

Mason ** was my salesman. He showed me cars within my budget, went over all the features. When we took my test drive he made me feel very comfortable - I hadn't driven in almost 2 years. He didn't oversell or patronize me and didn't try to sell me things I really didn't need. He brought paperwork to my house when I couldn't get to the dealership. I highly recommend Mason & would definitely use this dealer again.

Everything was done perfectly. Scott really keeps me up to date with services that need to be done. He kept checking back with me and let me know what stage the car was in. Everyone is very friendly and always checking on you.

Recent visit was pleasant - did not have a long wait by going during middle of week as opposed to a Monday or Friday. This is important as my husband is disabled and it is difficult for him to be out very long. Thank you for quick service.

Had a pleasant experience at Bev Smith Kia. I was looking for a 2017 or 2018 Niro. I happened to be on-site when a demo vehicle from Stuart was delivered. It was a great opportunity. It was a little more car than I was looking for, but we were able to reach an agreement on the sale.

Took my car in for the check engine light and the service was performed in a timely manner and the issue corrected. The service personnel were very professional and friendly and the shuttle service was great. Very friendly shuttle driver.

I have never experienced truly great service before. I have always been a Ford customer, but I believe I will always be a Bev Smith Kia customer for life... Thank You Peter for making me feel that I mattered and for a Job well done!!!

This is the first car I’ve ever owned. I love my car very much and I want to thank everybody at Kia! They were all so helpful and I will tell all my family and friends where they should go for their future purchase!

Everything was excellent. No long wait. They even washed inside front window as requested.replaced windshield washers. Look good. My coordinator was fast and courteous. Coffee was good. I would recommend this service.

Battery was going bad. Was able to drive in and set up an appointment that same day and for me that was very important. The service department was very accommodating. They replace the battery and had me out within an hour.

Scott in service always makes certain I am comfortable with explanations and problems with my vehicle. I have known Scott for 7 years and have never had an issue in the way he handles the customers and sometimes uncomfortable "talk" about needing something done to your car. He is a consummate professional. I will always recommend...

Needed an oil change... very low mileage on the car. Everyone was very friendly and helpful. They couldn't have been nicer. I would recommend their services to anyone. I was surprised at the attention they gave me and how courteous all were.

I was recently in market for a new car and had done research on several different models and had limited between two different dealerships Kia and Chef and after test-driving both vehicles and being inside of both vehicles that KIA in my opinion one it hands down. The Kia has so much new technology on the inside such a luxurious feel and look that it just outranked the other vehicles million to one. And then on top of that staff was super friendly and they kept their word if they told me it was going to be this they stood by their word the whole way through from the salesperson to the manager to the finance manager everybody there is really looking out for you and that's something you don't see in dealerships these days

Everything was Great. Car was finished in less time than I was told it might take. My service representative took the time to explain everything thoroughly and to my satisfaction. I had a question that only a tech could answer and he went and got the answer for me. Very Pleased w/ my experience.

I had to reschedule my appointment unannounced and drive in at the last minute due to a failing purge valve. Scott checked me in and did his best to expedite my service. While waiting, he continually gave me updates to ensure my wait was monitored. Scott is my preferred service representative!

FIRST OIL CHANGE AND TIRE ROTATION - Your service tech was excellent in describing what was to be done and how long it would take to complete. Additionally, there was a recall notice that he described and that the dealership would take care of correcting the problem. Your service was excellent.

Everyone was great, you guys took great care of my car and me, thank you. I also appreciate the fact that you guys offered to give me a ride, you also offered cold bottle of water, coffee, tea and snacks, keep up the good work, thank you!

I was pleased with my Sales Person. He did everything in his power to get me my car. He went over and above to get me the best deal for me. Everyone in the Dealership were very friendly. They made me feel very welcomed and did everything to make the process of getting a new car very easy and pleasurable.

Everyone there was very friendly. They work their hardest to make sure we were satisfied and comfortable with the payments. I love my car and my husband love his truck. I will recommend Kia to everyone. Great time. They're great experience. I love it.

Came in for 6 Month checkup and Oil & filter change. Bill set me up and took coupons from my maintenance book for tire balance, wheel alignment, cabin filter, and engine air filter. He told me that he would have them do a recall item for the Turbo. Everything he was going to do was fully explained, with the costs in writing. As this would take 4 hours he provided me with car service to & from my home. JR was wonderful as the driver, & very interesting to talk to, on the way back & forth. All in all a great experience from start to finish, especially with Bill in control of everything!

Service Advisor Aaron was very polite and courteous and answered all my questions. My vehicle was done on time. I have been coming here for over ten years and I have purchased two new vehicles from them, And I've never had any problem.

Excellent service provided by service department representative. He was helpful and knowledgeable throughout the process and was committed to making sure I received excellent service. All details were explained thoroughly and the work was completed way ahead of schedule. Happy to be a KIA customer.

We were very pleased with our salesperson Jason, he assisted us throughout the process of purchasing our vehicle, as well as several followup calls, to be sure we were happy with our purchase. We would recommend Jason to anyone interested in purchasing a new Kia.

Aaron and Amy did such a wonderful job on helping me with getting my recall fixed after Vero Beach did nothing. The best service I've ever had and instead of coming to Vero to be serviced I would rather drive the extra 10 miles to have the service done with Bev. They definitely deserve a raise!

Both John and Frank were attentive, knowledgeable and pleasant to work with on the purchase and trade of cars. Both were helpful in every way. John even gave me a ride during the wait to pick up my son. The financing person was friendly and efficient. The car picked out by John was the first and exact one I purchased. He listened to my request.

Had a really exceptional experience when I bought my car. The salesman was concerned about my comfort. The finance guy explained every detail. The car was washed and ready to go when I finished the paperwork. The salesman assured me that I only had to call him if I had any concerned or questions.

Everyone in the service department was so nice and very helpful. Jake and Peter in the service department worked hard on getting my vehicle done and delivered to my home. I am pleased with the service, I would definitely recommend to others.

Our sales lady Noelia ** was absolutely wonderful helping my husband and I get into our Sportage. I would highly recommend her to all my friends and family looking to purchase a vehicle. Everyone from the greeter to the finance dept was extremely friendly and helpful. Noelia our sales lady went be of and beyond and used her skills to find the suv that was the best fit for us. Can’t thank her enough for all her help. We will definitely come back and will be using Bev Smith to service our suv in the future.

The waiting room is comfortable and the employees exceptionally courteous. The service person is very helpful and answered all my questions. I would recommend Bev Smith Kia to friends. The service is good and the workmanship is good. It's a Comfortable experience.

I had a great experience with my routine service as well as the replace of my antenna. Peter ** provided me with exceptional customer service. He got my antenna replaced, my routine service and recalls completed all in time for me to be able to attend the Nutcracker performance at the Sunrise Theatre that night.

Professional service. Very thorough explanation of work done and recommendations for future service. Extra special amenities in waiting area. I have told friends about super service at Bev Smith Kia. I always get treated like I’m the only customer having service done on my car.

Aaron ** took care of me professionally, kind, friendly and explained everything clearly. He is an asset to your company. The rest of the staff was great. Offering cake, sandwiches and drinks. They make waiting pleasant.

Was a very nice experience, especially since I was in a bit of hurry because my wife was not feeling very well and I was in a hurry to bet back home. I arrived early and when explained, the service order was marked ASAP and the serviceman stayed on top of it and keep me informed as to its progress. Very helpful and gave me a nice glow.

Was on my way to work when the check tire light came on stayed on for the 30 commute to work, took my car in where service advisor Bill ** took care of me and got the shuttle to take me to work as he thoroughly had my entire car (Kia Sportage 2016) checked. R.J. the shuttle driver was very nice, polite, and engaging. Both guys are a valuable asset to Bev Smith Kia Fort Pierce.

Excellent service from Peter. Very kind and gave detailed explanations to all of my questions. The sticker was put in my window as to when I need A new oil change (it was forgotten previously) and the display was changed as well (it was forgotten previously, too).

I wanted a smaller and newer vehicle and that's exactly what the Kia Soul is. My next vehicle will need to have some bells and whistles. The Kia Soul is a bit plain and not a lot of get up and go. Overall got what I asked for. Happy with my purchase.

The only thing that was bad about my appointment was waiting 3 hours. It would have been nice to know that it was going to take so long. The representatives were very nice and accommodating. The coffee and snacks were appreciated.

It was a very enjoyable buying experience due to the expertise and experience of the salesman Angelo **! He found me the right car for the right price and I am very happy with the car. I will recommend Angelo and Bev Smith Kia to anyone who needs a new or used vehicle. Thank you.

I have been having my car serviced at the Port St Lucie dealership since my purchase. It has been my great pleasure to have Scott as my service employee. He knows me by name. Always recommends services to be done that day or the next service. Processes my mileage credit yearly and always leaves me smiling. He told me it will be his 10th anniversary at Bev Smith Kia this year. I'm hoping he is there years to come. Great Service.

Loved these guys (John and Josh). Made me feel like I was at home. They both followed up with me after purchase to make sure I was satisfied. LOVED THEM!!!! I truly feel we could be friends for life. I told them exactly what I wanted, every detail and they found it.

LOVE IT. It has everything I wanted and need. Although ended paying more than I wanted, it is completely an awesome car. Love the panoramic roof and the technology. The KIA team is very helpful and friendly and AJ (salesman) make the process very pleasant. This is my third KIA, haven't had any issues with any of them. The financial (Erick) was friendly and said he tried to get the best deal for me, I will be paying more than I wanted but will have full coverage all the ways. Way to go KIA!! Thank You all.

It was such a pleasure taking my car to Kia. Everyone was so nice even though it was very early in the morning. All the employees had a smile and a warm welcoming towards the customer. I will definitely recommend Kia to all my friends.

Great service and friendly people. Fast and very professional. I would highly recommend to all my friends and family to purchase a Kia Soul. The staff from salesmen to service department are great. We deal with the Kia Dealership in Fort Pierce Florida.

As always, they are awesome. They get your vehicle right in. They work quickly and efficiently, the quality of their work is impeccable, everyone is friendly and very accommodating, the waiting area is large, clean, comfortable, and there is plenty of coffee or tea, along with bottled water to drink, 2 big screen televisions, wifi, you name it and if it is out they will bring you more.

Service was excellent. Response time was quick. Staff was courteous and offered amenities. Facilities were clean and they washed my auto for free. And overall they went out of the way to make me feel as though I was a welcomed family member. Thank you all for a wonderful experience.