Bev Smith Kia Reviews

Staff was very kind, as always. I arrived for my appointment an hour early and they received my vehicle with no problem. Also, they always let me know exactly what is going to be done to my car and explain to me anything I do not understand!

My recent visit to Bev Smith was fantastic. I recently had knee replacement and use a walker, the staff at Bev Smith helped me every step of the way, literally. I appreciate each staff I was in contact with. It was hard for me to get there but with the help and patience I was given it was a pleasurable experience. Thank you Bev Smith.

Shaking my front end and the recall was repairs on my van. They cut the rotors and completed a wheel alignment. As for the recall they reprogrammed the sliding doors. They were very pleasant to deal with and worked well with me.

My advisor, Bill, gave me information as to what would be done, the approximate cost and the approximate time it would take to be completed. He offered the shuttle service to my home, which I declined and he kept me informed of the progress during my wait. Upon completion, he walked me to my car. Good job!

As always the service given to me as a customer was outstanding. This recent visit was for a problem with deflating tires. The work to determine and fix the problem was done quickly. It even included a car wash. No charge to me. Waiting area was clean and comfortable.

Awesome experience as usual. Friendly and courteous service. I always look forward to bringing my car in for servicing. I was so surprised when I saw you offering sandwiches to your customers. Keep up the good work and your customers will remain loyal.

Scott ** did a tremendous job overcoming all the hurdles I presented to get me into my new Soul+. He worked tirelessly and always maintained his pleasant nature. Would recommend Bev Smith Kia to anyone and especially grateful for Scott's help.

Everything went smooth in reasonable time. Waiting area is comfortable and thank you for the sandwich and water while waiting. Also thank you for the car wash. Car looked great. I would recommend your services to friends and family. I would also purchase a vehicle from this dealership.

Fast service department, car wash and quick in and out. Comfortable waiting area. Fresh coffee and snacks available free to customers. Very friendly and they have an excellent service department and also an excellent parts department. Would recommend this place to anyone.

I always come to the dealership to have the oil changes done on my Kia. I could go closer to home and do it locally, but I have confidence in the dealership taking care of my car. The waiting room is very comfortable, and there is always drinks available while you wait.

Peter went above and beyond with guest satisfaction. Your service area was filled with people and we were treated extremely well... I will be back and recommend this service department to others. We were in and out in the time we were quoted and Peter asked us questions and he was genuine in all of our concerns. Thanks.

Jake my service consultant was very professional and gave me the feeling that he wanted to make my experience satisfying. The service was quick and professional. Their recommendations for other issues was on point, they fix my issue with no cost which was a part of my maintenance agreement.

I was received at the service entrance with a big "Hello how can we help". I didn’t have an appointment. My issue was a nail in the left front tire. They took the car right away, assessed the issue and returned to inform me right away of my options. The car was returned to me all fixed and ready to go in a timely manner and fully explained by the representative.

Service department is great. They always keep you informed. The waiting area is clean and comfortable. I prefer the Fort Pierce location for service over the Stuart location. It is usually quicker to schedule maintenance. The entire staff is friendly and efficient.

Our service was outstanding! Jake is a real asset. Our waiting time was very minimal and we kept getting informed of the progress. The service here is why I keep buying at this dealership. I would like to have emails of service specials. THANK YOU!

Scott was great as my wife (Sorento) and I (Stinger) brought our cars for their first oil change, etc. All were cordial, friendly and timely.

Representative was very friendly, maintained me informed of how long it was going to be and what was next and my wait was not bad at all. Snacks and drinks always available for the wait. And free car wash awesome.

My advisor Peter was great. I came in crying left smiling. He really helped me and was very courteous. He walked me to my car, went over in great detail what was being done to my car and prices and even helped get me back into my free tire program.

Recently visited Bev Smith Kia for regular oil change & rotation. Also needed to replace a tire due to nail in edge of sidewall. Everyone is always so helpful & friendly. My son and I admired the new Stinger in the showroom while we waited. They took care of us quickly even though we didnt have an appointment. We were done in about 1 1/2 hours. As always, great experience. Thank you.

I had an appointment. It was right on time. There were snacks. They offered me sandwiches. That kept me informed. They offered me a car wash. Excellent. Happy to be there. I've already told all my friends about this. Kia service department is definitely the best I've ever had.

Service was done in a timely manner. Great customer service. Shuttle was available from and to the dealer. Always pleased with the service. Coupon was applied. Employees are always very helpful and informative. Free car wash was offered and done. Amenities were also available. Cleanliness very apparent.

I was very pleased with my experience, when having my car serviced at Bev Smith Kia. The staff was courteous and friendly. They were prompt with regard to my appointment time and the waiting area was nice, clean, and offered several amenities to include, television, comfortable seating, and cellphone charging stations.

My experience was very good and I wish to thank the customer rep for his careful attention to every detail. Peter did everything possible to expedite my car’s maintenance in a thorough manner. Thank you very much for a great service to my car. We enjoy the KIA dealership.

Oil Change - The accuracy and time given was on track. Also it was it was a very friendly environment! Answered our concerns. Also checked to see if airbags were a Recall! The person that waited on us very professional. Thank You for your service.

Great service all around, even though it took a little longer than expected. I was kept informed and made very comfortable while waiting. I was served a nice sandwich, offered water and many munchies. Originally coming from Connecticut where services like that are not offered, I'm always impressed how you treat your customers. Thank you!

Very pleased with David and True Love helping me to make the right choice to trade my sports car and enjoying driving the KIA. Part of the reason I felt should get rid of the sport car is cause we are in for flooding this hurricane season and the other car was a low rider.

Bad tire - All is good, everyone nice, all was done when I was told. All fixed and checked out for our big vacation. Thank you very much. We appreciate everyone at Bev Smith Kia and all that Aaron ** does at your facility.

I was disappointed to have to return a 2nd time but pleased the technician(s) was able to fix the TPS issue by reprogramming it again. Thanks to Jake for keeping me informed of progress and thanks to tech for resolving the problem. This is my 2nd Kia Sportage and I appreciate your service team and Jake which is why I continue to patronize your business rather than the Stuart store (which is much closer to my home).

Service team are prompt and efficient. Minimal delay at check in. Price when complete as stated at beginning. Kept abreast of vehicle status throughout service. Will continue to use facility during ownership of vehicle. Coffee and snacks are a nice touch in waiting area.

I can honestly say this was the best car service experience I’ve had in all my years, from living in the Midwest, the Northeast & the south. Sure, I live 70 miles away in Boynton and have 2 other Kia dealerships to choose from, but I remembered exceptional service from 3 years ago while in an outside sales position and I needed new wiper blades. So when I needed a brake job in 2018, I knew I wanted to come here again, but would it be the same service 3 years later??? I am happy to say, YES, and the excellent customer experience started from the very first person that answered the phone, to Aaron my service representative, to Brooks with the shuttle service, and to the team who offer complimentary coffee, snacks and even sandwiches.

Very good customer service. Enjoyed the free WiFi, food and drinks. My go to place for my car services. I was driven by the techs to locations elsewhere to finish daily personal activities while my car was being serviced.

The service person I dealt with was great, quick service and very knowledgeable. My oil change and tire rotation was handled Professionally and quickly. They even found a hole in my tire and repaired that in a timely manner as well.

Bill was very positive & professional. He kept me informed of the process & timing. Also, explained other service needs that needed to be addressed at some point. We did it that day & he double checked my file & found I had a 15% discount. Nice job. Thanks Bill!

Bev Smith had been my dealer for 3 cars now. Professional and courteous staff. Knowledge and friendly. I went in not knowing what I wanted but after showing me many vehicles and asking questions, the Sportage was shown to me and after a test drive I decided it was for me.

First service for my 2017 Kia Bill ** was my advisor, he was very professional and informative on what was needed for my vehicle. The driver that gave me a ride home and back made me feel welcome to your service. Thanks Kia. Very good employees.

All parties involved were very friendly and caring. Timing was good also lunch outside. Personnel were very efficient. Waiting room was comfortable. Was kept posted as to repairs being done. Car wash and cleaning of inside of car was excellent. All services performed were done with no problems.

Everyone was professional, courteous and friendly, as usual, you operate an excellent dealership. From the purchase of our vehicle to our two visits for regular maintenance, your staff has always treated us as guests rather than just another customer... Great job.

I was called by a guy name's Joe to try to see if I could qualify for a new car - I told him I didn't think I could but he encouraged me to try with Kia - I was reluctant to but I went in and he was actually able to get me qualified. He was polite and courteous and has been great throughout the entire experience - has made me feel as though I can come in for anything "Kia experience" related. He was awesome!!!

Very fast service! Was in and out in only an hour! Friendly and informative Staff. Nice waiting room with complimentary beverages, free WiFi and plenty of conversation and newspapers to read. Checkout was fast and convenient plus had the complimentary car was too! All this service for the standard maintenance required on a new vehicle. Looking forward to my next visit.

This was probably the best experience I had. Sales team was friendly and professional. Good Teamwork by John and Joel. Once we addressed the numbers I had no problems with the finance department. Finance and I discussed interest rates and they were able to accommodate my request without further issues.

Have great experience with the service department. They take care of us and always make the effort to provide a great experience. Keep up the great work and we as customer will keep coming back. Thank you! Have a great day!

I have switched to the Fort Pierce location for my service needs of my Kia Sportage. This location is vastly superior in how they handle service. Booking an appointment is fast, the Reps are extremely helpful and the overall experience is better. They go out of their way to accommodate you. The customer lounge is phenomenal and they even offer you a huge complimentary selection of beverages and food. I also own a Mercedes and believe the maintenance experience is much better at this Kia location than when I have my other car serviced with Mercedes.

Mason ** was my salesman. He showed me cars within my budget, went over all the features. When we took my test drive he made me feel very comfortable - I hadn't driven in almost 2 years. He didn't oversell or patronize me and didn't try to sell me things I really didn't need. He brought paperwork to my house when I couldn't get to the dealership. I highly recommend Mason & would definitely use this dealer again.

Everything was done perfectly. Scott really keeps me up to date with services that need to be done. He kept checking back with me and let me know what stage the car was in. Everyone is very friendly and always checking on you.

Recent visit was pleasant - did not have a long wait by going during middle of week as opposed to a Monday or Friday. This is important as my husband is disabled and it is difficult for him to be out very long. Thank you for quick service.

Had a pleasant experience at Bev Smith Kia. I was looking for a 2017 or 2018 Niro. I happened to be on-site when a demo vehicle from Stuart was delivered. It was a great opportunity. It was a little more car than I was looking for, but we were able to reach an agreement on the sale.

Took my car in for the check engine light and the service was performed in a timely manner and the issue corrected. The service personnel were very professional and friendly and the shuttle service was great. Very friendly shuttle driver.

I have never experienced truly great service before. I have always been a Ford customer, but I believe I will always be a Bev Smith Kia customer for life... Thank You Peter for making me feel that I mattered and for a Job well done!!!

This is the first car I’ve ever owned. I love my car very much and I want to thank everybody at Kia! They were all so helpful and I will tell all my family and friends where they should go for their future purchase!

Everything was excellent. No long wait. They even washed inside front window as requested.replaced windshield washers. Look good. My coordinator was fast and courteous. Coffee was good. I would recommend this service.

Battery was going bad. Was able to drive in and set up an appointment that same day and for me that was very important. The service department was very accommodating. They replace the battery and had me out within an hour.

Scott in service always makes certain I am comfortable with explanations and problems with my vehicle. I have known Scott for 7 years and have never had an issue in the way he handles the customers and sometimes uncomfortable "talk" about needing something done to your car. He is a consummate professional. I will always recommend...

Needed an oil change... very low mileage on the car. Everyone was very friendly and helpful. They couldn't have been nicer. I would recommend their services to anyone. I was surprised at the attention they gave me and how courteous all were.

I was recently in market for a new car and had done research on several different models and had limited between two different dealerships Kia and Chef and after test-driving both vehicles and being inside of both vehicles that KIA in my opinion one it hands down. The Kia has so much new technology on the inside such a luxurious feel and look that it just outranked the other vehicles million to one. And then on top of that staff was super friendly and they kept their word if they told me it was going to be this they stood by their word the whole way through from the salesperson to the manager to the finance manager everybody there is really looking out for you and that's something you don't see in dealerships these days

Everything was Great. Car was finished in less time than I was told it might take. My service representative took the time to explain everything thoroughly and to my satisfaction. I had a question that only a tech could answer and he went and got the answer for me. Very Pleased w/ my experience.

I had to reschedule my appointment unannounced and drive in at the last minute due to a failing purge valve. Scott checked me in and did his best to expedite my service. While waiting, he continually gave me updates to ensure my wait was monitored. Scott is my preferred service representative!

FIRST OIL CHANGE AND TIRE ROTATION - Your service tech was excellent in describing what was to be done and how long it would take to complete. Additionally, there was a recall notice that he described and that the dealership would take care of correcting the problem. Your service was excellent.

Everyone was great, you guys took great care of my car and me, thank you. I also appreciate the fact that you guys offered to give me a ride, you also offered cold bottle of water, coffee, tea and snacks, keep up the good work, thank you!

I was pleased with my Sales Person. He did everything in his power to get me my car. He went over and above to get me the best deal for me. Everyone in the Dealership were very friendly. They made me feel very welcomed and did everything to make the process of getting a new car very easy and pleasurable.

Everyone there was very friendly. They work their hardest to make sure we were satisfied and comfortable with the payments. I love my car and my husband love his truck. I will recommend Kia to everyone. Great time. They're great experience. I love it.

Came in for 6 Month checkup and Oil & filter change. Bill set me up and took coupons from my maintenance book for tire balance, wheel alignment, cabin filter, and engine air filter. He told me that he would have them do a recall item for the Turbo. Everything he was going to do was fully explained, with the costs in writing. As this would take 4 hours he provided me with car service to & from my home. JR was wonderful as the driver, & very interesting to talk to, on the way back & forth. All in all a great experience from start to finish, especially with Bill in control of everything!

Service Advisor Aaron was very polite and courteous and answered all my questions. My vehicle was done on time. I have been coming here for over ten years and I have purchased two new vehicles from them, And I've never had any problem.

Excellent service provided by service department representative. He was helpful and knowledgeable throughout the process and was committed to making sure I received excellent service. All details were explained thoroughly and the work was completed way ahead of schedule. Happy to be a KIA customer.

We were very pleased with our salesperson Jason, he assisted us throughout the process of purchasing our vehicle, as well as several followup calls, to be sure we were happy with our purchase. We would recommend Jason to anyone interested in purchasing a new Kia.

Aaron and Amy did such a wonderful job on helping me with getting my recall fixed after Vero Beach did nothing. The best service I've ever had and instead of coming to Vero to be serviced I would rather drive the extra 10 miles to have the service done with Bev. They definitely deserve a raise!

Both John and Frank were attentive, knowledgeable and pleasant to work with on the purchase and trade of cars. Both were helpful in every way. John even gave me a ride during the wait to pick up my son. The financing person was friendly and efficient. The car picked out by John was the first and exact one I purchased. He listened to my request.

Had a really exceptional experience when I bought my car. The salesman was concerned about my comfort. The finance guy explained every detail. The car was washed and ready to go when I finished the paperwork. The salesman assured me that I only had to call him if I had any concerned or questions.

Everyone in the service department was so nice and very helpful. Jake and Peter in the service department worked hard on getting my vehicle done and delivered to my home. I am pleased with the service, I would definitely recommend to others.

Our sales lady Noelia ** was absolutely wonderful helping my husband and I get into our Sportage. I would highly recommend her to all my friends and family looking to purchase a vehicle. Everyone from the greeter to the finance dept was extremely friendly and helpful. Noelia our sales lady went be of and beyond and used her skills to find the suv that was the best fit for us. Can’t thank her enough for all her help. We will definitely come back and will be using Bev Smith to service our suv in the future.

The waiting room is comfortable and the employees exceptionally courteous. The service person is very helpful and answered all my questions. I would recommend Bev Smith Kia to friends. The service is good and the workmanship is good. It's a Comfortable experience.

I had a great experience with my routine service as well as the replace of my antenna. Peter ** provided me with exceptional customer service. He got my antenna replaced, my routine service and recalls completed all in time for me to be able to attend the Nutcracker performance at the Sunrise Theatre that night.

Professional service. Very thorough explanation of work done and recommendations for future service. Extra special amenities in waiting area. I have told friends about super service at Bev Smith Kia. I always get treated like I’m the only customer having service done on my car.

Aaron ** took care of me professionally, kind, friendly and explained everything clearly. He is an asset to your company. The rest of the staff was great. Offering cake, sandwiches and drinks. They make waiting pleasant.

Was a very nice experience, especially since I was in a bit of hurry because my wife was not feeling very well and I was in a hurry to bet back home. I arrived early and when explained, the service order was marked ASAP and the serviceman stayed on top of it and keep me informed as to its progress. Very helpful and gave me a nice glow.

Was on my way to work when the check tire light came on stayed on for the 30 commute to work, took my car in where service advisor Bill ** took care of me and got the shuttle to take me to work as he thoroughly had my entire car (Kia Sportage 2016) checked. R.J. the shuttle driver was very nice, polite, and engaging. Both guys are a valuable asset to Bev Smith Kia Fort Pierce.

Excellent service from Peter. Very kind and gave detailed explanations to all of my questions. The sticker was put in my window as to when I need A new oil change (it was forgotten previously) and the display was changed as well (it was forgotten previously, too).

I wanted a smaller and newer vehicle and that's exactly what the Kia Soul is. My next vehicle will need to have some bells and whistles. The Kia Soul is a bit plain and not a lot of get up and go. Overall got what I asked for. Happy with my purchase.

The only thing that was bad about my appointment was waiting 3 hours. It would have been nice to know that it was going to take so long. The representatives were very nice and accommodating. The coffee and snacks were appreciated.

It was a very enjoyable buying experience due to the expertise and experience of the salesman Angelo **! He found me the right car for the right price and I am very happy with the car. I will recommend Angelo and Bev Smith Kia to anyone who needs a new or used vehicle. Thank you.

I have been having my car serviced at the Port St Lucie dealership since my purchase. It has been my great pleasure to have Scott as my service employee. He knows me by name. Always recommends services to be done that day or the next service. Processes my mileage credit yearly and always leaves me smiling. He told me it will be his 10th anniversary at Bev Smith Kia this year. I'm hoping he is there years to come. Great Service.

Loved these guys (John and Josh). Made me feel like I was at home. They both followed up with me after purchase to make sure I was satisfied. LOVED THEM!!!! I truly feel we could be friends for life. I told them exactly what I wanted, every detail and they found it.

LOVE IT. It has everything I wanted and need. Although ended paying more than I wanted, it is completely an awesome car. Love the panoramic roof and the technology. The KIA team is very helpful and friendly and AJ (salesman) make the process very pleasant. This is my third KIA, haven't had any issues with any of them. The financial (Erick) was friendly and said he tried to get the best deal for me, I will be paying more than I wanted but will have full coverage all the ways. Way to go KIA!! Thank You all.

It was such a pleasure taking my car to Kia. Everyone was so nice even though it was very early in the morning. All the employees had a smile and a warm welcoming towards the customer. I will definitely recommend Kia to all my friends.

Great service and friendly people. Fast and very professional. I would highly recommend to all my friends and family to purchase a Kia Soul. The staff from salesmen to service department are great. We deal with the Kia Dealership in Fort Pierce Florida.

As always, they are awesome. They get your vehicle right in. They work quickly and efficiently, the quality of their work is impeccable, everyone is friendly and very accommodating, the waiting area is large, clean, comfortable, and there is plenty of coffee or tea, along with bottled water to drink, 2 big screen televisions, wifi, you name it and if it is out they will bring you more.

Service was excellent. Response time was quick. Staff was courteous and offered amenities. Facilities were clean and they washed my auto for free. And overall they went out of the way to make me feel as though I was a welcomed family member. Thank you all for a wonderful experience.

My Kia broke down and I had it towed. Promptly called with an evaluation of what was needed and when I would get my car back. Worked with me to arrange a rental car. Car repaired as promised and on time.

I was having electrical problems which was covered under warranty. The dealership took care of everything and also threw in a free oil change. Great job!! Although it was a 3 hour wait, everybody at the dealership was really friendly and they also supplied us with coffee, snacks and even fresh fruit.

Dealership is excellent in knowledge of vehicles, service of vehicles and all questions were answered with concern of client. Snacks were great, TV and wifi also great for clients. Surely would recommend to friends and family for good deals in purchasing vehicle.

It was a great experience. No problems were involved with this service. I was happy with all aspects of this time with a great service team. What more could I possibly want. Everything and everyone involved were happy and helpful.

The only thing I think that needs to be improved is when a customer has an appt time, they should go first over the ones who don't. I was there for 2 hrs with a scheduled appt. The waiting room is comfortable and enjoyable. That's all for now. Thank you.

Another outstanding service from Kia on 21 November 2017. I had my car serviced, and washed while I waited in a very comfortable and clean waiting area. I was even given the choice of snacks and beverages, something you will not receive at your corner gasoline station or quick lube facility. I found the people I came into contact with very knowledgeable, friendly and helpful. Why would I go elsewhere?

Thank you for the very good experience purchasing our used Honda CRV. Dave and Jason are very professional. The buying experience remains simple and low pressure. The gentleman who did the financing wasn't the most pleasant person but other than that everyone else was awesome.

Service was outstanding. The person who attended to me was courteous, knowledgeable and kept me informed of what was going on. Work was done and finished in timely manner. I was offered snacks and beverages. Work was completely satisfactory.

Time for oil change etc... All went well including alignment, some recalls and a wash job. Nothing else, as usual personnel went above and beyond. Lots of work being done so used shuttle that was fine as well.

Work was quoted, to the point and no funny business. I got the service I wanted with no BS and the atmosphere in the waiting area was far superior to my visits to Chevy & Arrigo Ram down the street. Customer service reps were constantly visiting clients, bringing food & Drinks by and asking if there was anything they could do. This sells me as a customer since I'm a field operations Director and This is how the client should be treated. Congratulations-Job well done.

Everybody was really kind took good care of us... Brought a car in for service ended up buying a new one... It was a long day but everyone was super nice and efficient and I got a good price for my car.

Service was done as promised and in a very professional manner. I was told there is a recall on engines for my make and model year, which was checked while I was there. The tire pressure light was also on and the tires were checked and properly filled.

Great Service for oil change and tire rotation. They even threw in a car wash! Did not have to wait long at all. Took car in at scheduled time. All staff members were very friendly and caring... Thank you Bev Smith Kia.

Repair front passenger door handle, Oil change, rotated and alignment of tires, Recall and wash and vacuumed car. My service agent was very helpful and courteous. Kept coming in to see if I was doing well. Was offered a sandwich for lunch. They even have a massage chair.

I had my oil changed and rotation of tires per my service schedule. I have always been pleased with the service and the work that has been performed on my vehicle. This dealership makes you feel at home. Bill ** is my favorite service writer. He was the initial person that explained all my services required for my new vehicle. He's very knowledgeable and always friendly. The whole service department I commend. Parts department Ryan ** has been awesome and knowledgeable also. The staff makes me feel right at home. Kia is the best dealership with the best deals. Thumbs up to Fort Pierce Kia!

I can't say enough good things about all the people at this dealership. They really are a bunch of team players. Christian was the person I spoke to, who asked me what I was looking for. His knowledge of the vehicle got me in the door. But Noelia Was a great salesperson. She listened to what I wanted. And went way above, jumping hoops!! Trying To get me what I wanted. I know it wasn't a new car I purchased. But it was a preowned precertified Kia Optium 2015. Which is the car I really wanted over the 2017 Kia Rio Ex. I look forward to dealing with them in the future for all my oil changes and whatever other maintenance I need. I'm sure driving this car. I will get a lot of compliments on it. And I will definitely recommend Bev Smith Kia Fort Pierce...

I was looking for a used car with low options and certain options such as GPS, back up camera, and blue tooth. And 3rd row seating. You had exact exactly what I wanted. My salesperson, Megan was knowledgeable, friendly, and caring. It was a very busy day and the whole process took a long time but Megan made sure we were kept informed of precession and progress.

My tire gauge on dashboard was on. I saw a nail in the front driver side tire. I called for service and was told to come in at 11 o'clock. The customer service told me I could wait in the lounge and have some coffee. I left my car there and came back after some errands and my tire was fixed, car washed and ready to go. It was great.

Aaron was very helpful and friendly. I have had excellent service EVERY time I come here. I love my car and coming here for all my services (Tires, oil change). I appreciate being treated with respect when I come to the dealership. I like the thorough explanation of all my services and the answering of all my questions.

Thank you so much, I was very please with MY serviceman, coming into the dealership. I was greeted with very nice people, they asked me if I would like something to drink, WATER, SODA, JUICE, then as time went by, they came out with a sandwich of choice, I liked it so much. Felt at home. Very RESPECTLY. Thank You for your Service.

Brett was very helpful and informative. He would with me and kept me updated on the whole process. He kept me within my payment range. He even checked out the car after detail and sent it back as it wasn't a good job he said. Explained the options on car and set up the bluetooth connection for me. Had a wonderful experience.

I am very please with your service. The young man that took all the information was very efficient and prompt. The car was worked on a reasonable time and I am very happy with the service. Thanks for the work.

Frank ** made my experience of purchasing a vehicle stress free for the first time ever for me. Buying a car is something I have always hated to do. But Frank was very professional but yet very friendly it made the time go much smoother.

Recent power steering pump replacement - Outstanding customer service by Bill. Car was repaired quickly and returned to me super clean. I always share my positive experience with others. I will continue to get my service from Bev Smith Kia. Also added bonus is how close the dealership is to my home.

Took in for 5000 mile service; the service was described first. While we were waiting we talked to Jason about 2017 Sedonas. We seen Angelo and talked to him. We always see him when we go. He was our salesman for several of our purchases. The folks there are always terrific.

Aaron was polite, friendly and professional. Kia provided me with a courtesy service ride to bring me home while they serviced my car and then pick me up when my vehicle was ready. I have been a Kia owner for four years and would always recommend Kia to friends.

They always treat me great. Lasharde is great. Everything gets done. Sometimes the wait is a little long but I know that cannot be help. Waiting room is clean and so are the bathroom. The courtesy car was needs a little help at times but overall everything is great.

Aaron **, my Service Advisor, was very friendly, helpful and informative. He explained all the work being done and told me about service coupons I didn't know I had. He provided an estimate of all work being done and when everything was finished the final bill was on the low side of his estimate. I am very pleased with the service Aaron ** provided and the job well done.

I had a wonderful experience. They did everything possible after the car fire. The best people there are Jesus, Serio, Vincent, and Dave. They did everything to get me another car. I cannot thank them enough. Jesus did calm me down after the fire. All thumbs up???

When I brought the v in the air conditioner didn't work. I brought it back the following month still didn't work. Brought it back the finally month it still didn't work. Brought it back the next month didn't work. Out of being covered and they covered it and fixed it beautifully. Thank you.

Love Bev Smith Kia. Love my Kia!!! This is my 2nd Kia and I have never been happier! Everyone there is sooooo nice! So happy I found my Optima - we looked at many different makes and models, and you can't beat the Optima for the quality you get for the money you spend!

I love the service Dept. Very professional and friendly. The courtesy driver is awesome. Very engaging. I love them. The sales department however I do not care too much for. They are not professional and could care less about You once they make that sale. No one know what they are doing. There is. I communication between departments.

Ft. Pierce - Service was thorough & timely. Reps are always friendly & helpful. I enjoy bringing my car in for servicing. Great snacks. I love my KIA and have recommended KIA to family & friends. Service department goes above and beyond expectations and that is what keeps me coming back. Thank you Scott ** for your assistance when I come in.

Great service experience from initial greeting until driving away! Friendly, efficient & knowledgeable staff. Plenty of available amenities. Everyone was so very helpful. Clean waiting room with activities to keep the little one occupied. I left impressed & very pleased!

MARIO WAS AWESOME... I truly dislike care shopping, however he worked with us and was professional through out the process. He made car buying this time a ease. He help ensure we were happy all the way to the finish.

Service staff were attentive and paid attention to all concerns regarding regular maintenance. I would highly recommend the Ft. Pierce Kia Service Department to all who needed their expertise. In addition their attentiveness for my comfort due to a disability was more than kind, respectful and professional.

Aarons was my advisor. Caring, compassionate, understanding and he communicated quite well. He made sure that every detail was seen to and taken care of. Amy, car rental, she took care of every aspect of this end of the deal proficiently. Made sure that everything was as it should be. The mechanic, well, he did his job just as well. Karen & Jacob at the front desk helped at the end of the day with returning my vehicle to me. I am so appreciative of all of these people. They make a fine team. Thank you.

As always Bev Smith Kia in Ft. Pierce stands above the rest with its excellent service. I bought a used car here 3-4 years ago and knew I would be back when I wanted to upgrade. I had the same salesperson, Dave and new salesperson Amely. Both were great and easy to work with. I recommend them to anyone looking for a car and I will definitely be back to get my next upgrade.

Very satisfied with the service (oil change) and quality of work done. The waiting room is comfortable and the coffee was very good. The workers are very friendly and polite, I like that they wash my car. The wait time was very reasonable. I like that they will drive you home if need be.

My service advisor was awesome, I will ask for him from now on! He was very friendly and very helpful, I have had a few service advisors over the past 2 years and he was by far the best. He answered all my questions about my service. I can't say enough good things!

Bev Smith Kia... I am very pleased with your service as always. Continue to do the awesome job. You all always treat us to coffee and snacks and sandwiches!!! Thank you for all you do! I love the car wash at the end of the service!

I called to get my tire pressure checked and I needed service. They fit me right on in and service my car within one and a half hours. My service guy did a great job getting me in and out quickly and explaining what they did.

As always, the staff was wonderful and considerate of my time. They got me in and out within an hour. I was kept updated on the progress and when the service was complete, I was told of what services were needed when I came in for my next oil change. Everyone was very professional and friendly.

Very helpful and informed. He kept me up to date on service and told me what they were going to do. All around it was a good experience. Service was prompt and service writer was great. I come for needed service on my vehicle when needed and it's always a good experience.

I have purchased 5 vehicles from this dealership so far, and I keep going there for all my services. The reason why, is because the way they treat people. They are truly a cut above. From the moment you get in until you leave they keep giving you food, drinks, smiles from every employee, computer that you can use to surf the web while you are waiting, and everyone says "hi" to you. And the service from the service writers is magnificent. All 4 of them came to say hi to me even though only one of them was taking care of my car that day. Cars are cars but personal service is what counts the most, thank you all for being the way you are.

Everything was amazing, I love the service department and everyone is very nice, made sure if I wanted anything to drink or if I wanted some snacks all the time. My car is always perfect when I get it back and I never had a problem here with my car.

Brought my van in for routine service. As always Scott was exceptional to deal with. He's a keeper. Scott is the main reason that we keep returning to Bev Smith Kia for service. Scott went above and beyond for us. After arriving home I discovered that the driver's side Weather Tech floor mat was missing. He ask that I return and he would take care of the matter. He DID and I commend him for being good at customer service.

Very happy with service and salesperson. No pressure or problem with anything or anybody. I will truly recommend Kia to family and friends. Hopefully we will have as much luck with this one as the first one.Thanks to all the caring people that work for Kia that our stay welcomed.

Bill ** was ending at ordering the fog light and getting us in immediately. Mick slays goes above and beyond to make sure our car is perfect. We always know we are good hands whenever we get our car serviced. They are fast and efficient no matter what time of the day.

Andrea and the staff at Beverly Smith Kia were very helpful. All questions and concerns were answered very professional, present to do business with. They treated us like part of their family. We also meet other loyal Bev Smith customers in the showroom that were equally satisfied as we are, also repeat customers for life.

Fantastic Service! I can't believe how helpful everyone was in the Service Department. The service appointment was quick and efficient and they kept me informed every step of the way. I have always used the Stuart location but will definitely be switching to Bev Smith Kia of Fort Pierce.

Our buying experience was very good. Our salesman, Angelo **, was very knowledgeable, patient, and helpful. Which made everything much easier for us. Even the staff, set up our Bluetooth and explained how it worked. Had it rewashed as even he was not satisfied with the first outcome. Everyone was very good.

Bev Smith Kia of Fort Pierce has always done a great job on all my service needs for my vehicle. The service staff is very knowledgeable and dedicated to quality. Service manager is always keeping an eye on detail and ready to answer any questions and providing updates. My thanks to him and all his technicians for an awesome job!

My experience was good. I was informed every step of the way when my car was being serviced and that was helpful. I received a quote for additional services for my vehicle. This quote had the prices and details, which was informative.

Oil change and check up: Everybody was nice and the service was great. They go out of their way to help out. My mother is very pleased. I will recommend Kia to anybody looking for a car and they get their car done. My son is very pleased too and I can't wait until the next visit to come back.

Prompt and friendly service. Was offered sandwich beverages provided. Agent was informative and helpful. Clean environment. Computers available for use. Everything was explained in full. No charge to me. Extremely satisfied. Would go there again. My glove compartment was not able to open. It was jammed. Service was minimal wait.

The service I received at Bev Smith Kia was great. They made me feel comfortable about purchasing my first vehicle and took time to answer all of my questions. I did not believe I could buy a brand new car but they made it happen, I would recommend to a friend.

Clear concise information on what my service will entail, with updates as the service is done. Clean well maintained waiting area. Friendly service reps. Easy to schedule service appointments. Hassle free maintenance plan with no questions asked... hand the voucher to the rep and know that the service will be performed as required. Always up front.

Was treated like a celebrity. I only go to Ft Pierce because they do it right. No pressure. You tell them what you want and you drive off with it and it didn't take too long. Everyone is very helpful and polite and go out of their way. I live in Vero and won't go there - only Ft Pierce. This is my third Kia.

The salesperson, Noelia **, was very pleasant and knowledgeable about all of the cars. She was able to help me decide between whether I should purchase a car since I only needed one for two years or buy it. I ended up leasing a great Optima EX and am extremely happy with my car. It's a beautiful and comfortable car. I would recommend a Kia to my friends and this dealership in particular for their friendly and helpful service.

My salesman, Frank **, was GREAT. He listened to what I wanted in my new vehicle and presented me with a few choices. Frank is very knowledgeable in the brand and answered all my questions. He is dedicated to his customers and it shows. I would highly recommend Frank to my family and friends as well as Bev Smith Kia in Fort Pierce.

I ran into a situation with my brand new 2016 Hyundai Santa Fe Sport... After numerous visits back to the dealership for the same steering problem I was advised by the service manager to put in a lemon law claim (which I did) Jan 2016... I had it written off but they refuse to remove the negative on my credit profile. HOWEVER Bev Smith Ft Pierce believed in me and now I purchased a brand new 2017 Kia Sportage EX. What a nice and professional place to do business.

Timely, well done and welcome waiting area. I am a person of few words when I give five star ratings. I have had a very great experience from the time of purchase of my two Sorentos. Angelo is a super salesman and service has been excellent. I challenge my buddies to compare the Sorento to their BMW and Mercedes.

My experience was a very good one. I felt at home while getting questions answered, making test drive, and finishing transaction. Kia is a very good product, and Scott and Dave were most knowledgeable about the product and felt satisfied. I made the right decision in my purchase at Bev Smith Kia.

Excellent customer service by Scott **. He was helpful told me what was needed and what will be needed in the future. I really have enjoyed everything about this dealership. Continuous quality customer service. Thank you for caring about your customers even after the car has been purchased.

Great personalized service, caring staff and competitive pricing, have kept me coming back and they have earned my loyalty. I have purchased three vehicles from this dealership and fully intend to purchase vehicles in the years ahead. I have thoroughly enjoyed my experience at Bev Smith Kia and would highly recommend this dealership.

Always get great service. They always offering food and coffee and are super friendly. My technician was very nice and explained all that my car, Kia Sorento, needed and was not pushy when I declined all the work at that time. I would recommend friends to buy a Kia. I love mine.

2013 Kia Optima: Had 2 new tires, put on oil and filter etc. All done as promised. No issues. Car was washed as well. Tires were free as part of previous buyers program. Ok ok ok. Had wheel alignment.

A good experience from start to buy (2016 Sorento). We were met right away, talked about what we were looking for, we were not pressured looking around, test drove three cars with salesman answering questions, found exactly what we were looking for, picked car and closed with price we were looking for.

Angelo was very accommodating and made sure to hold my hand through the important stuff. He found personal ground that we had in common and brought his family dog in to meet me because I just lost mine. The dog was well behaved like mine was and a perfect companion to him. It was nice to share that during the down time. I will recommend people see him in the future.

We were greeted by someone outside within 60 seconds. They took us inside and found the salesperson we were looking for...in this case Noelia. She then found the finance guy that we were there to see. He was very easy to speak to. He finished up the paperwork and we were out of there within one hour. Great customer service.

Salesman, Angelo **, and Service Advisor, William **, were both very accommodating when I came in for some unscheduled service. Also, Whitney was very friendly and helpful and she is a real asset to your organization. I was seen promptly and courteously, and was given updates on my service during my wait. Great employees!!!

I love coming into Kia! I always feel at home and always get the best service! Thank you for being so awesome! The gentlemen who helped me (forgot his name) always makes sure I'm updated and doing good! He's the best! I would come back every time and ask for just him!

They fixed the tire right away and worked on the radio. The radio has an intermittent problem. They reset it and was working. I drove home and the radio stopped working. It must be a loose connection. Oh well I have to bring it back. These things happen and I understand. OTHERWISE I LOVE THE CAR!!!

I took vehicle to Kia due to a fuel leak. Problem was a bad sensor and replacement of gas cap. The service was great and I was notified, the drop off to my house and pick up also was a great service too. Thanks.

Great service.... in and out of the service department in an hour!! Comfortable lounge and waiting area!!?? Nice, young lady offered me a soft drink, water, etc. Lounge is very comfortable, pricing is a little steep for an oil change; but, I think overall worth it.

Had a issue with a noise in the front right wheel when braking. Brought it in and Jose found a rotor that had issues and replaced it for me. We bring all of our Kia vehicles in the service dept. at Ft. Pierce Kia because of the great customer service, highly trained techs and the super positive and friendly members of the service dept.

Orange low tire pressure light stayed on even when I added air. Called in the a.m. Was given an appt for service that afternoon. Scott took care of me, advised me my pressure gauge was off, and they added air to my tires. No charge plus I got a car wash. How could I go wrong?

I took our vehicle in for a couple of warranty items and was greeted immediately. Our service writer was very nice and very thorough–explained recommend items for service in depth. While waiting I was asked if comfortable and offered a sandwich and drink.

They are the best team. Bill is the best. He went over everything with me. I love how well they treat their customers. I will be a Kia customer now for life. Love how they are so friendly. Waiting area is clean. They always offer a soda and a sandwich.

I had my first service at Bev Smith Kia. The whole experience of booking an appointment to being received by the Kia advisor was outstanding. The staff were courteous. The KIA advisor went out of his way to explain the issues that needed to be attended to and when the car was ready he went through the work carried out and when I should bring the car for the second service.

Arrived for my appt. and was greeted promptly by the service writer. Work was done quickly and efficiently and the service writer made certain to check the areas that I mentioned. Overall, a great experience as always. I have always been quick to refer friends who are thinking about changing vehicles.

I'm very pleased with the attentive service that was provided to my wife and I. The whole process from the approach to the final step with the finance rep. It was with one goal, the satisfaction in the fulfillment of absolutely customer satisfaction. We are very pleased and satisfied, thank you.

We only went in for an oil change. Met the nicest sales person, Brandon. He is knowledgeable and honest, which is hard to find in an auto dealership. I would recommend Brandon and the dealership to anyone, looking for a new or used auto.

Marshall sent me an e-mail of this 2013 Kia Rio on Wed.. I drove to Ft. Pierce on Thur. and Marshall introduced me to Andre. He went and got the keys and he went over the whole car and then went for a test drive. This car was everything we were looking for. And Andre went above to point out the extras on this Kia. He really made us feel comfortable with our experience.

Everyone I have ever dealt with at Bev Smith Kia has been just outstanding. I have stopped for another reason at times, and they check my records and if I have maintenance coming up, they do it while I am there!! I have never had such great service. I stopped to make an appt. the other day, and they did the work then and washed the car too!! I even had lunch! And it was a real pleasure to be there. I believe Bill ** took care of my car and he was just terrific!! It's even enjoyable going there for maintenance, also to try and win something with the mail postcard!! LOL

I found Scott ** to be very professional as well as helpful in making the whole process smooth and easy. I would and will refer my friends and family to him for their next new car. This was our 2nd time and Scott helped us both times.

I am always amazed to see the difference between Kia in Florida and Kia in Canada. Here people listen and help, in Canada they talk and do only what is expected. The greeting is perfect and the attention is well felt. At Kia in Brossard (Canada) I almost have to have a fit at the entrance to get any attention.

I came for my normal service and the service department was friendly and very helpful. The service advisor even helped me find a ring that had fallen under my seat. The car was ready before the time I was told and was clean and ready to go. Thank you to Bev Smith Kia.

Love relaxing while my car is getting its check up!! Nice that there is coffee and snacks!! Everyone has a smile on their faces. :) All are very polite. You are always updated on your cars' progress and end up with a free car wash!! It's nice having them send you an email to remind you of your next check up.

My sales representative Pesad was exceptional! Also the Loan specialist was very informative. I would definitely do business with Bev Smith Kia again. I live about an hour away and the fact that they give a loaner when you have service done is a plus.

I bought my 2012 Kia Sorento in March of 2015. I travel between NY and FL throughout the year. I have only had my car serviced at 2 Kia dealers. Matthews Kia NY (They aren't the problem) and Bev Smith Kia FL. I am going to mention a few things prior to the final complaint. Anytime I get service at Bev Smith they never offer to vacuum my car or wash it like NY. Back in March of 2016 I had a leak from the ac. It was leaves blocking the AC. When I went back to NY I went to vacuum my vehicle and the rug was still soaked. It smelled like mildew. I took it to Kia in NY and they dried it out, gave me special stuff to spray on it and a towel. If I didn't clean my car who knows what would of happened to the carpet. This is so far what service at Kia in FL has done to me.

My name is Andrew ** and I have purchased 3 vehicle from Bev Smith dealers. The first was an 07 Toyota Tacoma, the truck has served me well but the buying experience was less than satisfactory. I was treaty rudely and was insulted as I left the first night I was there. I visited 6 dealer that day and unfortunately Beverly Smith Toyota was the only dealer that had something that would fit my needs so I reluctantly did business with them. The next vehicle was a 2013 Kia Soul and again I was less than impressed. I had given them my keys to my trade in so they could evaluate it and when I tried to leave they have my keys hostage. I had to threaten to call the police before the manager would give them back. The sales person then came running out into the parking lot to tell me they would give me the deal is was looking for. Again the vehicle served me well.

I always have a pleasant experience when visiting Bev Smith. The salesman are always very informative and always ready to set you up, esp. with setting radio and phone. I appreciate that. The hospitality is always good too, offering sandwiches and drinks, which is appreciated. This is my third Kia. I'M hooked for life...

I made the appoint. They accommodated me with time as best they could. Scott, my regular service rep, was as professional and polite as always. The work was done quickly and well. My car was returned. I left happy.

I was very satisfied with the prompt attention at check in. All of the work was done in a reasonable time. The waiting room was comfortable and offered beverages and snacks! After the work was completed I was promptly notified and the car was cleaned and ready to go!

It had been approximately 5000 miles since our last service. At that time, Bev Smith KIA replaced all four tires honoring their long standing "Free Tires for Life policy" only charging for the mounting and balancing, as I had the vehicle's wheel alignment checked at the previous service. The day before the next car service, I had one of those new tires ruined by a road hazard puncture in the sidewall. Bev Smith KIA replaced the tire, complete with mounting and balancing, free of charge under their Road Hazard Protection Plan. Thank you, Bev Smith KIA.

Our last four cars have been KIAs and we have been very happy with them. I especially love the SOUL. I love that you can put the back seats down for more room in the trunk and the backup camera.

I've met the service rep many times but don't recall his name. He is informative, breaks down expenses, provides estimates, everything. Not a big deal, but when they put on new tires they didn't clean the rims. Nothing like a new set of tires. That's the only thing I can think of. Otherwise great service.

When our car broke down on a Sunday on I95 in Palm Bay, we had no idea what was wrong so we had it towed via AAA to Bev Smith Kia. The service department manager called us first thing Monday morning. We explained the noise the car had been making and the fact that it just stopped working. He told us what the problem may be and to fax everything over. He made sure we also had a loaner car because we needed two cars. The service manager and all mechanics were extremely helpful the entire time. They kept us up-to-date and made sure all work done was under warranty. I cannot rave about the entire service department enough!!!

6 month service. Good service. Very good customer service.

My wife had some questions about recent service. New battery was installed. Ms. Flora ** was great, and explained the charges to my wife. Kia is great! Thank you very much.

My wife took her 08 sorento there due to trans problem. Seems every now and then it has no power upon starting. You shut it off and restart it may fix it. We have had this car in their shop over six times. They changed transmission. Still does it. They said they changed other things... Still does it. Finally they hooked up a small gadget supposed to verify the problem with the on board computer code. Well after it killed the battery causing me to miss a appointment! It did it again. No power when I got it started. I drove it straight over to the dealership. After sitting there for hours they said not enough data. Heres the thing. Kia doesnt want to pay them to fix it. The head of service told me that they arent sure what to do. I made them remove the battery killing worthless reader and told them that to say you have a warranty and not fix the car in a timely manner is ridiculous. They just want to sell her a new car. Take this one to auction and dump it on the public.

I went to Kia on Monday and first I was not to happy with my first salesman. I spoke to the manager and he gave me Marice, he was God sent. His knowledge about Kia and the other cars were great, being that I knew very little and my husband hadn't made it yet. Being a woman trying to buy a car is very scary. Marice was the best. I told him what we wanted and he found several different cars to fit our budget. We didn't get the car until Friday due to work and school.

Work was performed on time with explanations given for work performed. Vehicle cleaned complimentary.

Excellent service, friendly staff! Would recommend to a friend!!

Service was done as expected. Car wash was down but not the end of the world. Nice job!

The service advisor was very experienced and timely in the service process.

Always treated with respect and friendliness. The service team, as always, delivered on what they said and the sales team did their best to upgrade to a new Kia, but I'm too far upside down. No worries though, I always planned to own my Kia as long as it will keep me going! Thanks guys!

Outstanding experience, Facility was immaculate. Service man - Bill - was courteous and knowledgeable. Delivered on everything he said and more. Handled a lost key professionally explaining in detail my maintenance agreement. Girls in area were courteous and helpful. Drinks and sandwich was a nice touch, thank you.

Went in for a checkup on our 2012 Soul and came home with a new 2016 Soul. I do wish that the lease program would have been explained a little better. This was new to us and was very confusing.

Everyone was awesome as always.

I was taken very good care of and my car as well. It was very clean. The explanation of what was done was done in a way that made it very understandable. The people were pleasant and courteous. Thanks.

Service was great and done on time. The staff was friendly and knowledgeable and very helpful. This was my first service for my Kia and it was very easy due to the assistance of Bill **. Hopefully my future visits will be just as easy. Thank you for a Great service experience.