Bev Smith Kia Reviews

We had a great experience with the whole team at Bev Smith. We love our new Telluride. They always were available and answered all our questions. They looked hard for the car I wanted and made sure I was happy. They even had to trade with another dealership to make it happen. They called us and checked in on us too.

We had a great experience from the time we walked into our sales guy Cody to finance Dan Green. Excellent customer service and atmosphere. They showed us around the dealership from service to parts department. This is the 2nd time we have bought a car from this dealership. I would refer family and friends to this location and to Cody.

My sales experience enabled me to lease the car of my choice with the specific features I wanted in my vehicle. He listened to my needs and wants and provided a vehicle that fit my price and needs. He followed up to make sure all of my questions were answered.

Great Service. Friendly staff. Originally had the car in for service and they informed me of the problem and that the part needed was covered under warranty, They ordered the part, notified me that it was in, I called to make appointment to bring the car in. Brought the car in and they replaced the switch

I love my new NIRO EX hybrid! Schneider & Todd helped me find the car that fit my needs. SUV’s were too high & too big- SEDAN'S seats & door opening too low- the NIRO (crossover SUV) is perfect! - can get in easily, don’t hit my head, smooth ride, easy handling AND LOADED with features!!

Love love love my new kia. So happy with how my family and I was treated. The customer service is incredible. Would recommend to all my friends and family to come get a Kia. They are polite, kind and respectful. Honestly the best establishment I’ve come across from. I wouldn’t have wanted to go anywhere else.

Caitlin ** service was excellent as always. She was very helpfully & friendly as always. She kept me informed of everything being done. My car was returned to me in a timely manner and was very clean. I will always ask for Caitlin for all of my service. I would recommend Bev Smith in Ft Pierce to everyone. I have dealt with Bev Smith Kia, since 2016.

The staff at Bev Smith Kia knew I was having a problem with the car I purchased in Dec 23 and helped to get me in a new one. I had to pay more but needed a car since I was moving shortly. They really helped me out.

Adam was my advisor. Kept me updated on the progress of service. Professional and friendly. Made me aware of what I need next service. I usually go to Wallace Kia in Stuart for service, but will schedule again at Bev Smith FP with Adam as my advisor. Waiting area was clean, had snacks and beverages. Everyone was friendly. Noticed other associates checking on clients.

Thanks, experience was great. Pat and Roy helped with everything. Love the white vehicle. Hoping to stay within the 10k miles annually. Thanks again. I’m interested in speaking with Mr ** in seeing how we can partner with our non profit. Children's advocacy center. We provide help to children who have been sexually abuse, physically abused. We’re only two years old. Would love to partner with Kia.

Nice to deal with an outfit that wants you to make the purchase. They are willing to go the extra step and have you go home with the vehicle of your choice. Wonderful sales associates that don’t pressure you. They give you time to make up your mind as to what you want to do.

Everything was great, my car was finished before expected and the my service adjuster Fred has excellent customer service skills! I didn’t feel like he was out to sell me stuff I didn’t need! It was a great experience! Everything was exactly how it was explained! When I picked up my car it was quick and convenient!

My salesman was James ** I had been looking for a used Gladiator with Max Tow. James was excellent with his communications, was fair in his description, and his delivery. There are a couple of warranty issues that need to be addressed, but I really appreciate James's delivery of the truck to my home.

Both Todd ** and David ** gave me excellent care in showing me the car and its many features and even though I was trading in a two year old model of the same car I learned a lot from Todd about the features previously unknown to me. David also helped explain the benefits of leasing at my age. I would definitely recommend them to others.

Brian and Thomas did an awesome job. They found the car that we wanted and explained the process for getting the car. Both of them was very knowledgeable and helpful. We are very happy with our choice and the experience at the car lot. Great job Brian and Thomas. You guys ROCK!!!!

Caitlyn was so accommodating. I arrived before my scheduled time and Caitlyn assured me it was not an issue and I didn't have to drive all the way home and then return, she made it work and I was truly pleased with the treatment and wait time, Most places would have had me wait until it was my scheduled time for service but Caitlyn fit me in and the wait time was pleasant.

Had a tire leak, it was a screw near the edge and could not be patched. Advisor Carmen explained why to me. He worked me into the service on short notice. Car was ready before promised. Good communications. Fortunately, we had purchased road hazard coverage because this is the second time I have had to replace a tire!

Everyone that assisted me in sales and finance worked as a team to get me the best scenario for me. They were aiming to please and very accommodating. I would tell anyone looking for a vehicle to stop in. It was refreshing to even have the staff that wasn’t directly working with me to check to see if I needed anything as water, coffee or a snack. And they made sure someone was helping me. I have to say it was a pleasant experience.

I leased a new Kia Niro on Sunday June 9t!h. My sales person Dave C and his partner Todd were very helpful. This is the first time I'm leasing. I took the car for a test drive and it was very easy. The ride was very smooth. The car has many safety features which were explained explained to me. I was told I could come in any time with questions about the car. The financial department was also very helpful. I can't remember his name. He explained the leasing options to me which helped me make the right decision.

I had my needs met, and I was advised of my needs. Fred was very helpful. I received a clean and vacuumed car. The cost for the work was not excessive, but it was reasonable. The service waiting area and restrooms were very clean. The coffee selection was very good, and the dealer had snacks available to its customers. Very good experience!

The service was very good, would recommend Bev Smith Kia to anyone. Very informative and on time. My car was well serviced and very clean when I got it back. Some recommendations was made to help with the performance of my car which I will be dealing with in the near future. I have been dealing with Bev Smith Kia for a few years and I am very pleased with the way they go above and beyond to provide very good service. I really don’t have anything much more to say. Looking forward for my next schedule service appointment in the near future. Thumbs up to Bev Smith Kia for all that they do.

Hey Kia Team, Ricardo made this process very easy, very respectful, and for me most importantly patience. His style of customer service is very influential and I can only hope that he will be valued and treated as a true leader. When asking somebody to commit to financing $50,000 or more or whatever, it’s not an emotional perspective, but you’re also communicating with someone while they are at one of their most vulnerable moments in life. Ricardo shared something about his personal life that many people, especially men, will never understand or likely may never experience. Ricardo is absolutely, 110% recommendable.

Pleasant experience. Elio and D-Wade were excellent salesmen. Everyone else throughout the purchase process was friendly and courteous. The atmosphere was very upbeat. The area was a bit cold for me and the music a bit loud but nothing I would complain about. I would recommend to others seeking to purchase a vehicle to at least go and look at a Kia.

The service was a little too long after we agreed on the car. Employees were remarkable, loads of patience from all, Kiel whom sold us the car was very caring towards us, we enjoyed his service toward getting us to buy a great car. He filled the car twice for us.

Great experience. Made everything easy as fast. No complaints. Very professional - answered all my questions and informed me on all the new inventory and options for me - entire staff was great with anything I needed - would recommend this dealership to others. Also was very easy to schedule an appointment that worked with my time.

Had a fun and easy experience looking for a perfect car. Micheal help me feel comfortable to pick out what was best for me. Made sure he had what I liked the most which the most important. Kia Seltos key is patience, understanding customer needs, didn’t rush to pick any car! Great experience. Thank you Micheal.

Everyone at the office was professional and helpful. They maintained consistent professionalism and polite communication throughout the process. Thank you for taking so special care.. I would recommend him to anyone.

My Kia Soul oil was over filled at another oil changing company. It was caught by your maintenance technician and the technician drained the excess oil from the Kia soul and check for any recall I had on my Kia soul, which I did and they fixed it all the recall.

Arrived for oil change at appointed time. Greeted promptly, washer fluid filled. Service person was there momentarily. Service was completed on time, including car wash. They even honored my coupon. Other services suggested, which I will attend to soon. This was similar to other times I have used Bev Smith Kia. That is to say, exceptional. While there, I looked at the Carnival. Looks like a great minivan.

Great service, friendly staff., tire was replaced, I had a tear in tire, car had less than 6000 miles, very pleased with sportage, unfortunate about tire. Bev Smith Kia offered me shuttle service. Robbie drove me home, great guy, my wife drove me back to pick up vehicle. Great wife. I have been very pleased with kia service. (Bev Smith) great company, busy, busy.

Kerby and the team at Kia are great. They answered all my questions before and after the sale. Kerby took his time to find the car I am happy with. He wanted to make sure the car fit my needs and he was successful. He wanted to make sure the car was a color I would be happy with. The finance department answered all my concerns about the purchasing the extended warranty. Buying a new car can be stressful but the team at Bev Smith Kia made it a great experience. The dealership is clean and the staff very good at customer satisfaction.

I was satisfied, I got the Telluride that I wanted. It took a day or two to get the telluride that I was looking for. The salesman, Tony did a good job. He was patient. He made sure that I got what I was looking for. I do say the Kia team do a good job.

Best Kia dealership around and with the best staff!!. Great and clean bathroom!! Friendly staff. Speedy service with no long wait. Great snacks and a nice waiting area!! Great customer service!! Fair prices!! Fred is always great!! The staff is very knowledgeable!! All have great sales and deals going on.

Corey was professional, friendly and knowledge throughout my entire service appointment and was even able to book an appointment for me to come in and have her car serviced the following week. There was a comfortable area to sit and wait for vehicle with a charging station and refreshments available.

Great job and quick service. Car was clean and great car wash. Reps were very helpful and friendly. Thank you. Jimmy's **. I also deal with pat **. A great salesman. I have bought 3 cars from him and will buy another next year Also. Thank you pat for taking care of me.

I was very happy with my experience with leasing a car from Bev Smith Kia. I had leased from Vero Beach Kia 3 years ago and had a much better experience at Bev Smith. I had gone to Vero Beach Kia and I was able to get a better deal at Bev Smith.

My sales men at Bev Smith KIA were D Wade, Roy, Kerby were very professional, I had my wife’s 2023 KIA serviced. Your service team is Excellent too. Tim Seymour is super. I bought 8 Kia’s in 8 years and I just bough my Sportage. I will buy all of my cars from Bev Smith. Everyone is so friendly and Professional. Thank you. Thaddeus **.

We were provided very good service and we had an overall great experience. I’m happy that we were able to get exactly what we wanted. I’ve been a customer for years and this was another good purchase. After an acceptable amount of time we drove away in the Wolf Gray and Black 2023 Sorento that we had our eye on.

Roy and Kerby and the Sean Connery look alike finance mgr from Bev Smith Kia were all great. I love my new K5. I also really appreciated the gentleman who sat in my car and showed me the features of the car. Great experience. Thank you everyone! I would definitely buy another car from this dealership. My new kia is sporty and fun and fast, and great on gas.

I always have such a pleasant experience when I come into the service area. Greeted with a smile and friendly hospitality. I always recommend Kia to everyone. They keep me up to date with what’s going on while my car is in service and they always send me home happy with the service.

Cory went out of his way for us. We thought the doors leaked but there is a drain. If water ever got into the doors it will drain out the bottom of the door. So the leak never existed. That is great. Thank you Cory. From Bob and Carol **. Also we LOVE love the car!!!!

I went in for an oil change, but he neglected to tell me that the tire rotation was an extra charge. I felt that the two hour wait time was a bit too long, although the vehicle wash was added (no charge). Overall the service was good. This was the second time I was in for service, then I had a Kia-Soul, I was very satisfied with the service I had there. The Kia dealership in Fort Pierce is very close to where I live so I would definitely go there again and recommend it to my friends.

Very helpful. Made the process go quicker. He was very courteous and very attentive, and made sure I was comfortable and everything was great. My car was emptied for me, and everything was put in the proper place and they explained everything to me about the insides of the car and then fix my GPS and my phone so everything worked properly. Very good job.

I had a really good service on Saturday morning with my oil change and tire rotation and also my free grass fill up. Tony C and Justin in the service department was exceptional, professional, and very courteous. They are very big asset to your place there and I enjoyed meeting the both of them. Please tell them to keep up the great work. And I look forward to meeting and seeing them again on my next schedule service.

Great service at Bev Smith Kia in Fort Pierce. The staff - sales, finance and delivery managers are all to be commended on their excellent service and knowledge of the product they are offering!! Would recommend working with Tajay ** and Ron from delivery. Both were professional and no pressure working with them. We have leased 10 Kias through this dealership.

After nearly a year of trouble free ownership, my Telluride was due for its first service. The entire experience was first class. My service advisor, Justin, handled all the paperwork and called me when my Telluride was ready. They even washed it! It was a pleasure to deal with Bev Smith Kia.

Pat ** is an excellent guy!! He answered all our questions and he has always been our salesman. We have bought 4 cars from him. He’s the only salesman I will deal with and trust his opinion. We brought our daughter and she purchased a Kia K-5. It’s a 2021 from Pat also.

I just wanted to say that my entire experience while at the dealership was wonderful. Raul was my sales associate and he took very good care of me and answered all my questions and all my concerns that I had. I would highly recommend him to anyone that was looking into buying a Kia vehicle.

Service on vehicle was performed efficiently and within the timeframe presented by the service representative. I was kept informed of the progress being made on the vehicle while I waited for completion. Facility was very clean and all service people knowledgeable and friendly. Would highly recommend Bev Smith KIA to others.

When I brought the vehicle in I was told I must have hit something. No I didn’t. I explained that Kia had just put a new engine in and A/C parts. I had spent close to $6k on that trip. I thought that perhaps the techs might have damaged it while doing that. Fortunately, Justen talked to the manager and had it done without cost to me. So now I’m a happy customer again.

From the time we parked to the time we went into the dealership we were greeted with smiles. TJ was our salesman and did an outstanding job along with Dewon. Both of these guys were very helpful and the deal went through without a hitch. Craig the GM was very helpful as well. Everyone we talked with was friendly and accommodating.

Both guys were absolutely great from the beginning. Answer all of our questions and make the process easy. I came back the next day to finish day to finish up the final details and also the young lady who showed me all the special features on the car was great too. Very knowledgeable.

I had a wonderful Experience at Bev Smith. Noella ** was an outstanding sales rep. She helped me with everything and answered all my questions and concerns. This is my second car that I purchase from her and I will be coming back to her in the near future. Bev Smith has been amazing to me in the last five years

I would recommend Bev Smith Kia to a friend. From the moment I got out of my work truck I was greeted by Raul **. I informed him what I was looking for. He went across the street, brought back a 2024 Kia Sportage with everything that I had asked for. From that point on every person that I dealt with at Bev Smith Kia was very nice.

I recently purchased a 2023 Kia Sportage. My salesman, James **, was very helpful and great to work with. He’s an asset to your company and listened to everything I said that I wanted in a car. I would definitely recommend him to a friend! I’m so happy with my new car! Thank you!!

The service was great, the dash panel needed to be replaced. It was done fast and Fred kept me updated with everything that happened. Thanks again to Fred David ** for all his help, and to the team that service my car, thank you so much. Great job and I appreciated very much.

Everyone in your organization is polite and knowledgeable. It is always a pleasure coming to your facility. Fred handled my work order and got it accomplished in a timely manner. You have a great team and they are always ready to answer questions. Everything was handled appropriately and will always return when needed or when I need a new vehicle.

I find the Sportage to have been a wonderful purchase. No mechanical problems with the vehicle. The fuel mileage is better than expected. I’ve received many compliments on the interior and exterior color. Cargo capacity has been great, but can’t put a 4*8 sheet in the car, requires the roof rack for that.

Had a great experience at the dealership with everyone that helped us drive away with our brand new car. Very helpful and knowledgeable in all aspects from beginning to the end. Couldn’t have asked for more. Sabrina and Pat helped us out tremendously and was very patient with us. My family and I are so excited. Thank you.

The salesperson was available to answers question. He took the time to go over different options available at the time of the visit. There were no negative issues to address from my vehicle shopping experience. He made a follow up phone call to make sure everything was ok with vehicle and whether I had any questions or concerns.

Thank you all at the service and maintenance. Everyone was so happy and friendly and they serviced my vehicle in great time. 10 plus stars to you all. Everything was timely. The wait time was very good and they even wash your car after they service it. Thank you.

Kia Smith is the best dealership I’ve ever been to!! I will always buy from them!! My salesperson Noelia was superb! She would be the only person I would buy from. Ron the person who went over all my features in the car was great! I will recommend my friends and family to Bev Smith Kia!!!

My sales associate was brand new, just out of training, Schneider. Did everything he was trained to do, very friendly, nice guy. Everyone was nice, knowledgeable and friendly. My only issue, and it’s a huge one, is the market adjustment of $7000. If I didn’t need a car right now I definitely would have waited.

Excellent service. greeted with professional demeanor and service performed as recommended. On time. Seth greeted me with a smile and welcome me back as he made me feel a special customer. During my past several service appointments I have experienced elevated service, communication, and overall excellent coordination of all involved. The follow up to customer satisfaction has been timely and effective and shows a dedication to ultimate customer satisfaction. Well done!

I recently bought a 2023 Sportage, trading in my 2020 Soul. Daniel ** treated me fair..and made the process go as quickly and smoothly as possible. The sales manager was willing to go the extra mile to get as much as possible for my trade. And the finance department was thorough, and were able to get me a better interest rate than my bank! I would definitely recommend Daniel & Bev Smith Kia to family and friends.

I love my 2024 KIA Telluride. Joe ** was a great salesman, along with Jayvon & John, both in the Finance Dept. My ‘must haves’ included: black leather, V6 engine and a roof rack. I got a sunroof and heated & cooled seats as a bonus. I recommended my neighbor friends to KIA and they bought a 2024 KIA Carnival.

Had no intention of purchasing. Just came in for recalls. Husband wanted a hybrid and you happened to have one. We took it for a ride and ended up purchasing the vehicle. We are happy with the vehicle but still have to get used to it. It's a bit different than our 2022.

Seth was great. My appointment was at 9am and Seth was right there at 9 am sharp when I pulled into the service area and made sure I was aware of what was happening while my car was being serviced via text message and in-person until my car was returned to me after being serviced.

Tony ** was a amazing sales professional, helpful the whole time, the finance department was on point and comforting with such a big decision being made. Tony working with the finance team made for a smooth transition awaiting final bank approval. Would recommend. 10/10. The vehicle was ready from detailing once we were completed signing documentation.

My my service was exceptional. The technician was great; Cory I was out ahead of my expected Time. Bev Smith Kia has really improved their service and as a customer, I really appreciate this. I have being using this for a couple of years now. They are my go to for my vehicle service and purchases.

My experience with Nick at Bev Smith Kia was wonderful! He was extremely knowledgeable and very helpful in helping me select the perfect new vehicle for me and my family! Buying a new vehicle is a pretty emotional experience for me and Nick was very understanding and answered all of my questions and kept me in the loop with everything!

Seth was great. Everyone was great. Kept me updated on my vehicle. Just great service. Explained to me what was exactly wrong with my vehicle and what they were replacing and what the price would be. Even when I picked up my vehicle received great service.

Great dealership. Service is excellent. Sales force was excellent for lease of new vehicle and return of old lease. Overall been going to dealership for many years for service, always satisfied. Great waiting room, snacks, and very comfortable, etc, etc, etc.

The service person Fred was exceptionally good. He was thorough, knowledgeable and friendly regarding the repairs and what was needed for my car. I will definitely continue to use Bev Smith services. Would not hesitate to recommend Bev Smith to family and friends. Thank you.

My service representative is the best. I feel I can trust him and he is always friendly and on top of what is going on. You have spoiled us with the car wash, I was disappointed your car wash was down. That is a great plus you offer and like I said, you spoiled us!

I purchased this car for my daughter. The sales rep, Daythan wasn’t pushy and was very helpful with the car buying process. The finance team were very resourceful helping me to get an incentive and the best interest rate for my loan. There was technological specialist that went over all of the features making sure I knew how to use them. Overall it was a great experience and I will definitely return to get my son a car in a year.

I had the privilege of having Dyshean ** as my sales professional. He was very thorough, courteous. Could not ask for better service. Also Carlos ** was amazing and friendly, courteous service. Very knowledgeable on explaining all of the things about the Telluride. Also, credit goes to some gentleman named Dave that helped Mr. ** in explaining the process of a leased vehicle. All of the staff at Bev Smith Kia were amazing customer service.

My experience with Bev Smith Kia, especially the Certified Sales Consultant, Carlos ** was extremely good. We spoke to Carlos ** on the phone first, he went above and beyond expectations by looking for the color vehicle I was interested in. Once he located several vehicles, he called us to let us know that there were some available that he could get even though they didn't have one in stock. He made an appointment for us to bring our trade-in to be inspected before they could get the color I wanted.

Petra was amazing professional friendly. Answered all of our questions. She is an asset to your company. We had an easy experience. She made sure we had a ride home and pickup when our car was done. Hope to get Petra again if we need to have anything done to our car again.

Our salesman Ramon was amazing! He was super helpful with any questions we had and he went out of his way to get us the vehicle we wanted. All the other salespeople that were there were extremely friendly and seemed truly excited for us. Paperwork and finance were quick. Overall it was a very good experience.

I brought my 2021 KIA Sportage in for scheduled maintenance, and approached the sales staff regarding the 2023 KIA Sorento. The sales team tirelessly worked with me to find the exact vehicle I wanted at a price I was comfortable with. Then graciously took the time to help me acclimate to my new 2023 KIA Sorento and all of its features.

As always I was greeted immediately upon arrival and pickup. Also stayed in communication during my wait for service. I called in and changed my service request. Not a problem. Everyone is always upbeat and service with a smile. Seamless.

We only went to look at the models and came home with a new car. No pressure. Staff was great. Eva ** our salesperson was also great, friendly and very helpful. Jon in Finance was also a pleasure to deal with.

Had a great experience purchasing our 2023 Kia Forte GT line, We would highly recommend Kerby and Roy when purchasing your next vehicle, Thank you both for your help and also Quentin in the finance department, We were very happy with Bev Smith Kia!!! Thank you again, see you for follow up service.

Tony was outstanding. What a great guy. This is the second car I purchased from him. He goes above and beyond. I tell all my friends and family about him. The only feedback that I can give is that the showroom is a little loud.

I felt like they listened to what I had to say and met my requirements to make the trade. The sales agents was very courteous and went out of his way to provide us with information and drinks to make our experience as comfortable as possible.

Very happy with the car and the sales people. Steven the sales person was very informative about the car and using all the functions the car does. The finance person was very good at his job. We were not planning on buying a car that day but we did.

I brought my car in for problem with not being able to put gas in tank. I was also going to schedule a yearly inspection. They had fixed problem with gas tank before but needed to be taken care of again. They took car and did both services. They drove me home and picked me up later. Service Mgr Mike was excellent. Got things done and I was very happy.

BEV SMITH KIA has the most awesome customer service. My sales rep and his trainee are two amazing employees. They were both extremely knowledgeable regarding the Kia products. I recently brought my best friend Barbara ** of over 30 years to Bev Smith where she purchased a vehicle. A month later I went to Bev Smith Kia and purchased the Kia Sportage. My sales team was so wonderful that I talked my boyfriend Stevie ** into purchasing a used 2018 Dodge Ram from Bev Smith.

I want to share my experience with Kia and the amazing customer service that I am receiving from Aaron. He is a great communicator, kind and goes the extra mile. I have not met him in person but that hasn’t stop him to reach and stay in constant communication with me via phone or email. If you have a single survey for employees, I will be more than happy to fill it up. Aaron’s customer service and the Kia family will be recommended by me and my family. Please reach out if you need further details about Aaron.

I brought my 2021 Kia Soul for oil change and tire rotation. When my husband left, he felt like the car had a flat. He drove it right back and they didn’t put the Tyron correctly. Thank God he felt it or the tire would’ve fell off. We had told him to check the car because we were going on a trip to Texas. We got 600 miles in the engine light came on. Also, the service light came on. The guy never reset it even though he change the oil, I’ve been using them for five years, and the service has gone down, I will only take my car back there if there’s no other place around no other Kia. Very unhappy customer.

Everything was a fast and smooth process. Steven and Justin did everything they could to find the right vehicle as well as the right payment. Financial was no stress at all and way easier than my past experiences with other car dealerships. The best experience I’ve had from a car dealership.

We have been very happy with service we receive. Everyone is very friendly, helpful and professional. We will definitely buy our next car from Bev Smith Kia. But we don’t know when that will be because we like what we have so much. And the service has been so good.

Just bought our 3rd Kia Soul. It's a Great car. The woman who sold us the car was very helpful showing and explaining all the new Technology, safety features, backup camera, pairing the phone to the car, and the navigation.

Very pleased with my whole car purchasing process through Kia. They have a very hard-working team on the floor. One specific salesman Kirby was very helpful throughout the whole process, he even offered to put two full tanks of gas in my new vehicle!!

I was pleased at how hard Albert worked to get me in the Telluride. I had a minor procedure that day and wasn’t feeling all that great and he definitely took care of us! I will definitely use him again when I decide to buy again.

Mason was helpful from the minute he greeted us outside to the last minute when signing for my new car. He was fun, courteous, worked hard to get me the right deal & was very well informed on all. I would highly recommend Bev Smith Kia & ASK FOR MASON!!!

I am very pleased with my new vehicle and the experience with Bev Smith Kia was simple with clear financing. My salesman (Paul) was friendly and helpful, truly listening to what I was looking for. The manager and finance were clear with sales terms without all the haggling.

This is the second car in a space of a year with the same salesperson. Quentin and his partner were exceptional. Bev Smith prove that there are still some good dealers of car around, I will never go any place for cars again

I went to Bev Kia with a tire that was blown out and needed it replaced. Jo Jo as her shirt say was very kind, understood my situation and the next day took very good care of me. She is an example how customer service should be! Very understanding, compassionate and professional! Thank you JoJo. You have a new customer, I will be back!

It was a great experience. Everyone was very very helpful. Also, everyone was very nice and wanted to know everything that I wanted in a car. The car was very clean and I was told all the features in my car.

This experience has been the most fun that I’ve ever had purchasing a car. From the time I walked into the door so the time all the salesman screamed and shouted congratulations at the end it was great. And on top of that I got a great car and a good deal. Highly recommending you guys to everyone. I don’t need a reason. My salesman Pat is fantastic knowledgeable sense of humor. It was Harley and Seven got me in and out of the door as quickly as possible.

I always was afraid to go to dealers because they are all scary and wants only your money! However, Bev Smith Kia gave me the best experience in purchasing the car! Everyone was super helpful and most important, they were all honest and fair! I will come here for sure.

Steven was amazing so was Carlos. In and out in no time. Easy financing. Overall a great experience. It’s a tough market but they found me a car in my price range. Worth the drive from Vero to Ft Pierce. Thank you.

Tim was my service advisor was great. I did not wait long was fast and he was helpful. I will definitely be coming back for every service that I have the fastest place I have ever came to put of all the car places I have been to.

I had a great experience; Quentin was very knowledgeable and knew everything about my Vehicle and was very patience with me and kept in touch for about three weeks to find the right car for me. I wish nothing but the best for him and the dealership you guys have a great team! Also want to say Ramon has a great customer service work ethic. Thank you Robby in finance!

Bobby ** was so nice and helpful. Great customer service. I love that they offer snacks, drinks and a shuttle if you need a ride somewhere close by while your vehicle is being serviced. They are really good about checking you in. They always have someone outside ready when you pull up.

Albert was outstanding in every respect. Bev Smith Kia is more than one hour away from my home but Albert and I were able to agree upon the out the door price of the vehicle including the value of my trade-in using the Internet and telephone. When the deal was made he delivered the car to me in Boca Raton, had me sign about a dozen papers and drove back to the dealership in my trade-in 2019 Lexus. Great customer service!

I have one issue with the car is a scratch on the driver side passenger door. This is the only complaint. I bought the car it was dusk so I did not see it. I called Tony ** my salesman and he promised it would be taken care of. I just want to make sure cause the scratch does have rust in it.

Pat ** was our sales rep. - Excellent service and always - truly cares about his customer - great listener and gets the car that we wanted every time. We have been with Pat for over 7 years followed him from the Stuart location. Just bought 2 Kia Sportage from Pat within the last 6 months.

Everybody was helpful and nice. Albert went out of his way to that I got everything I needed and went over all the details of the car. I have purchased many cars from this dealership and will Continued to do so.

Quintin was Awesome. He was completely helpful and no pressure. You have a great employee in him. Hopefully you appreciate him and do what you need to do to keep him. I will only use him for all my future vehicle needs and highly recommend him to my friends and family. Ramon was also very helpful and well as Andre **. Your team made purchasing my new car absolutely wonderful. Keep up the good work and get more people like those 3.

Quentin was my salesman. He was very good. Not too pushy which was nice. I wasn’t planning on buying a new car, but the whole experience was easy and stress free. I would definitely recommend Bev Smith Kia to my friends and family.

Had 7 am appt. Everything was absolutely perfect. Everyone was so very friendly and very professional, most definitely would recommend Bev Smith Kia for all your automotive needs, looking forward to visiting dealership and keeping my Soul in top shape.

The Forward Collision Avoidance Assist system becomes disabled from time to time and several visits to the dealership failed to fix it. However, after taking a test drive with Logan, a service tech I was informed why it became disabled. Neither the sales department nor the manual describes this normal occurrence. Hats off to Logan for finally resolving the issue.

I would recommend Bev Smith of Fort Pierce to all of my friends and relatives, the service is awesome. Very nice sales people (Noelia and Albert), very knowledgeable, very nice, they took the time to explain everything, I am very happy to have chosen Bev Smith Kia of Fort Pierce. Thank you.

One of the struts that hold up the rear hatch broke completely off the body of the car. When I stopped at Bev Smith Kia, Frank, the service manager, quickly determined that the repair was still covered by warranty. He made arrangements for me to have it repaired the next day. The Toyota body shop could not fix it, but Logan, one of the service techs at Kia, was able to repair it like it came from the factory. Great work and service! Thanks to Frank and Logan, I was back on the road with no charge that day, and you even washed my car.

Our experience at Kia was amazing. Albert is just great and have made our car shopping way easier and fun. We are so proud to be part of Kia. We do not regret walking into Kia and meeting such a great team.

Jessica was very helpful with and communicated clearly and promptly. I will return to Bev Smith Kia. After the horrible service I received at Greenway Kia it was a wonderful refreshing change to deal with a kind and professional service department

The employees at Fort pierce Bev Smith Kia are very nice and friendly who take their time to greet you and take care of your needs. The customer service is great and the service that is performed on the cars is excellent!

I am very satisfied with this car. It looks great and gets great gas mileage. It is dependable and Bev Smith Kia has made every effort to give me regal treatment. It has plenty of pick up and go. It is a little bit light so I slow down on windy, rainy days for more confidence in maintaining control but no problems to report.

Everything was done in a professional manner and timeframe to accomplish the service was excellent. While doing the tire rotation they discovered a nail in one of the tires which they fixed immediately.

I am very satisfied with my purchase. The experience with Tony ** and Erik ** was extremely awesome. They both explained everything very thoroughly. They both are very pleasant. I’m a very happy Kia customer. I would highly recommend friends and family to purchase a vehicle at Kia Fort Pierce.

I received excellent service. The lounge was comfortable and provided me with snacks while I waited for my vehicle. I had great wifi on the premises. My car was ready when promised and it was cleaner than when I brought it in.

I couldn’t be more grateful to have a company that truly care about their customers. From the minute you pull up to the dealership you are welcomed with a warm welcome. The staff is wonderful and it has been a pleasure. I will continue to recommend everyone to Bev Smith Kia!!

I went in to get service work on my 2017 and while waiting I spoke with Quentin who offered to take my 2017 in on trade and upgrade me to a 2022. I didn't think he could do it but I was wrong. Quentin was fantastic and friendly and personable. He got me a great deal with a lower interest rate and I left with a brand new 2022. I drove 90 miles one way to come to this dealership because of the people and the service. There are at least 4 other dealerships within 20 minutes of my house but the service is what makes me drive to Bev Smith.

Our salesman Doug was awesome, he was knowledgeable and when he didn’t know the answer he asked someone else. I love my Kia K5 and will send anyone I know that needs a new car his way. Thank you Doug.

Was a wonderful experience bringing my car in for the first maintenance check. My car was taken in right away. My service attendant was friendly, smiled and laughed easily. Several other attendants asked if I needed anything while I waited.

Chris **, has been such a big help. He was not even involved in the sale of my vehicle. He did a great job days after I bought my vehicle. He spent several hours with me to help me understand my new Sportage. My salesmen did not.

Sales manager Lance was a real cutie pie, he would look outstanding in a Bev Smith mankini, VIP Sales person Quentin looks like a figure skating Ken doll!! My salesperson Chris reminded me of the 5th Village person. Will definitely do business at your dealership again!!

As soon as I get to the service department everybody is on top and ready to take the car in to get serviced and are on point! I have never had any problems with this service department. they always have plenty of snacks, water, coffee, etc, etc. All we need is the steak!!

Quick and easy service, excellent service attendant. Clean and comfortable dealership facility. Vehicle was returned cleaner than when I brought it in, all settings were the same, there was coffee and other beverages and snacks offered. My service person, Justin was really kind and considerate and answered all my questions and concerns.

I have to give a shoutout to my salesman Doug!! He was very kind, informative & patient with me! Doug answered my questions and concerns and the entire Kia team came together to make my spontaneous purchase a very smooth one. This dealership is high energy & it was a lot of fun celebrating my new Kia purchase- Highly recommend to anyone looking to trade in a vehicle or just purchase one!

Everything went smoothly, work was performed quickly and efficiently, really have nothing to complain about. Fast courteous service as it should be. The lounge you have is comfortable with all the amenities a person would need.

Excellence, professional, kindness, informative. Qualities I appreciate from an automotive service provider. The Service Consultant, Mr. Frank ** will go above and beyond to provide the utmost quality performance and ensures that as a customer I am kept abreast of the car’s service requirements. Please let your staff know how much their job is appreciated.

I have been dealing with Bev Smith Toyota and Kia from several years ago and I never had a complaint about any buy, repair or service that I made with them. In my last first service on my Kia I not even have an appointment because it happen to be an emergency, and they were receptive about it and performed the service with the professionalism they always do.

I was very happy with the treatment I received at your dealership. Everyone was friendly and helpful with all I asked of them. I will be happy to come back to get more assistance when I need it. I also was happy with the call I received after the service had been performed.

Albert **, who was my sales was phenomenal, knowledgeable and made the buying process super fast. Definitely would recommend to buy from here and the overall dealership is 5 stars. My car purchase was the best experience I ever had and would recommend others to go here.

2022 Kia K5 LAX White fully loaded. Absolutely positively love this car. I would recommend anyone to try Kia. The service was excellent. Tony was amazing. Thank you thank you. Couldn't ask for a better car than this. We are in love with our car.

Luis my salesman was the best! He is so thoughtful, polite, kind and caring. Luis goes out of his way to help me in obtaining just the right vehicle. Thank You Luis! Whenever I have questions Luis is right there either getting me the answer or he already knows the answer. I am disabled and Luis helped me in every way to make my vehicle buying a great one!!!

Salesperson Jay was professional, knowledgeable, friendly and easy to do business with. I have already recommended him to my daughter who also bought a car from him, and will continue to recommend him to people looking for a fair price on a quality vehicle.

Everything was excellent. Zachary was exceptional. Timing perfect. Wait was short. Transport home was super. Everyone was very nice and professional. Kept informed as to the status of my car and the length of time for service, Would recommend to all.

You really need an expanded service facility. Appointments at times are 10days or longer. I only needed an oil change & filter which took almost 2 hours. Most dealerships have a Quick Change oil service lane which takes a few minutes to maybe 1/2 hour, see Sunrise Ford's Quick Service lane.

Arrived on time, greeted nicely, service was quicker than expected. People were friendly. Car was washed and vacuumed as they said it would be. Checkout went well by a nice young lady. PETA was very helpful. Will look forward to my next service appointment.

Our entire experience was outstanding standing. We were not side blinded by any hidden or extra fees and sales consultant was very down to earth and upfront. Bev Smith Kia did not try to sell us something we not want or ask for. They showed us exactly what we wanted.

While this is confusing. In May 2021 we purchased a 2021 Kia Soul that had oil burning issues that Toyota/Kia of Vero Beach Service gave me a hard time over. Brought Car to Bev Smith and was offered an excellent deal on another Kia Soul, 2021 with 5000 miles on it.

Zach was my advisor and he was very courteous, helpful, and professional. He provided me with information about what would happen at this visit and and made service recommendations before I left for the next visit. The waiting room was full, so we waited in the showroom area and everyone was very pleasant, even offered us water or a snack.

So my new car needed a few things done. From the moment I arrived Amanda made me feel at ease, showed me where the coffee and the phone changers were, and assured me my car would be cared for in the best way possible. Throughout the service visit she kept me informed every 30 minutes or so and when finished, she explained everything that was done in technical terms and with the utmost care for me as the customer. Bev Smith should be proud that Amanda is on the front line assuring customers that they have chosen the best dealer with which to have their car serviced!

The only issue I have is our finance person not going over the sales contract by line item. This would have flushed out the cost of each warranty that we were purchasing. Our Sales person was fantastic, explaining all aspects of what the vehicle had for features. Of course price was higher than what either one of us wanted to spend.

My experience was top of the line. Juan, Lou and John were very, very pleasant and attentive. I felt like part of the Kia family. Lol!! My experience with them topped my first experience by far. I would recommend Kia dealership to anyone that I know in a heartbeat. Thank you all for not only a memorable experience and an awesome new vehicle but for a great deal overall.

Wonderful Salesman Jose, worked diligently to complete the deal, quick process for paperwork, all around a great experience. One of the few dealerships to have a quick and seamless process from initial sale to completion of all paperwork. All staff members were friendly and courteous. Jose even called a few days later to follow up on the purchase. Highly recommended dealership.

All staff were very pleasant and helpful. The waiting room was comfortable and well furnished. Sales Rep Luis was able to show me the new models and let me test drive one to help with my next purchase while I waited. Service Rep Kim made my check in easy and kept me informed as to the progress with my vehicle. Nick gave me a trade in estimate for my Soul to help me plan for my upcoming purchase. I know exactly where I'm buying my next car and recommend Beverly Smith KIA as the most accommodating dealership I worked with in my 40 years of experience.

I had a great experience with Brian. Everything was perfect. He answered all my questions, there was no pressure and very attentive. It was a great experience and I would absolutely recommend him and the dealership to everyone. My new car is perfect.

Wade and Daniel were both very helpful with my emergency door handle. After I tried to make an appointment, they were booked for weeks. I didn’t have an appointment and they took care of me anyway. I would recommend this dealership to anyone.

I’ve been doing business with Bev Smith Kia since moving here in 2014. As far as the service department they are outstanding. The best I have dealt with in my 78 years. As far as the Sales department I have purchased a Niro and a 2017 Sorento.

Outstanding customer service and support all around. Kind and courteous staff. Nick made the car buying process a lot less painful. He was very personable and honest. I will continue to return to Bev Smith for all of my car care needs.

A very good experience from Sales person to closings and would recommend to friends. My salesperson was friendly and knowledgeable and answered all of my concerns as we came to a final price of car. The test ride was very favorable.

Check engine light came on. I notified Kia. I spoke with Tina and she said bring the car in and they would check it for me. I took the car in and they promptly checked it for me and resolved the problem.

Overall impression of sales room staff is very positive. Upon arrival all were quick to be helpful. I was very impressed by Mr. Todd **. He took the time to go over my transportation needs and sincerely listened to what I had to say. He is an exceptional salesman. He was pleasant, polite, and very professional. Product knowledge was exceptional. I would highly recommend his services to any potential buyer.

Very happy with service. Inside lounge very accommodating. Service gentleman (Ryan) was very helpful. Took my car in as soon as I arrived. Kept me updated. Car was done in the amount of time I was told. Very good experience all way round. Would recommend to friends.

Wait was not long. Took advantage of a lift to local eatery. We were picked up after eating and returned to dealer. Happy with service for recall. Very nice experience. Thank you. In addition, had wipers replaced and oil changed. Will see you again.

I truly am grateful for everyone's professional attitude on my buying my new KIA SOUL. Bev Smith lived up to their name. I personally thank everyone for their part of my new car. My wife also thanks everyone on the team. I would recommend your dealership to all my friends. Again Thank You All.

My experience was GREAT!!! The staff that we worked with was beyond polite and willing to go beyond...I would recommend family & friends to this location for great deals and service...The location is great, when getting the keys and the young lady sat in the car with us and went over all features to the car so well and made sure that we understood them...

Noelia made our car buying experience a good one. She was informative, listened to our needs and friendly. Since car buying does take some time we were there a bit late but Noelia never made us feel rushed. We would recommend Kia of Ft. Pierce to family and friends.

Had a great experience. Petra is a wonderful advisor, went above and beyond beyond to assist me, explaining everything that I needed, she’s very knowledgeable in the information about my vehicle. Highly recommended this Kia for service. The only thing I wasn’t pleased with was the complimentary car wash that could improve.

Everyone was very nice and although I was not looking to buy a car, I do love the Forte GT. The price was just a lil high for me but Geoffrey did help get the payment where I could afford it. I had a Forte Hatchback SX and was told they really wanted my car and would give me a great deal. In my opinion I got a Good deal. A great deal would of had me waking out with the same payment I had before and the manager taking more off the car. I wasn't looking to buy a new car. The reason I did, I’m a traveling nurse and the safety features were the selling point.

I was assigned to a very nice, non - pushy salesman. He was very knowledgeable about the automobiles and took a good amount of time with me so I could make up my mind comfortably. I will definitely recommend him to anybody looking for a king for a Kia.

3rd car we purchased from Bev Smith. Staff friendly and helpful. Worked with us to get us to where we wanted to be in payments. They have a good selection of vehicles on hand (not all models, hybrid Sorento) but they are hard to find in South Florida. So far car is nice.

Very good service. Our appointment was at 2pm and the service dept took us within minutes to commence work. We were offered a bottle of cold water. Our was given a complimentary car wash. We will recommend Bev Smith Kia.

Petra was very nice and did a great job. Car appointment was at 2:30. Told Petra I needed to have it by 4:00. My car was done on time. Being able to pay invoice online saves time. However, I was under Scott at the service department and he knew my car.... You should have NEVER let him go.

From the time we pulled up to the time we left with our new Sorento we were treated kindly and respectfully. Our salesperson Natassia was amazing from start to finish. We never felt pressured in any way and felt that we got a great deal. The process was smooth and quick. Would definitely recommend!!!!

It is always a pleasure being serviced at Bev Smith's. They take good care of the car and the owner. Pleasant surroundings. They are very accurate in how long the service will take and keep pretty much to the time.

Luis who sold me the vehicle is one amazing guy and he made me very pleased with my car. He is a excellent sales guy. Thank you so much for your time and making my time one enjoyable day. Thank you Luis.

Great service..very friendly people... Looking forward to enjoying my new car in the future ...Thanks to Noelia, for her patience and taking time to help me with my car. Happy with my decision. Looking forward to seeing you guys in October.

My experience purchasing my car was amazingly wonderful. The salesman Patrick was immensely helpful, polite, and patient the entire experience. He went above and beyond to put me into a car that was fit for me, I’m very grateful and excited with my purchase.

Everything from the staff’s kindness to the comfortable waiting area, and the fast service I received really made this visit one of the best I have had from any other dealership EVER. I highly recommend the Ft Pierce Bev Smith Kia dealership.

I just purchased a 2021 Kia Soul S on March 27 at your dealership and am happy with my new vehicle. Everyone was friendly and I felt comfortable. Louis **, my salesperson, was outstanding, great asset for your dealership!. John took care of the financial part; he was easy to talk with, friendly and thorough explaining each part of the process. I just wish I were given a better rate, though he explained. Overall, I am satisfied. Keep up the good work!.

Wayne and Tony were very helpful. The sales process took too long to get the price we needed to be. Once we got to the price we needed to be. The rest of the sale went well. The car wash and clean when we took delivery.

The service person was friendly and answered my questions. Got my service work completed shorter than the allotted time. Everything was very seamless. I have used Kia service quite a few times and have nothing but positive experiences.

Friendly experienced helpful staff. I waited for my car. I had a cola. I had a muffin. Staff checked in on me and let me know my vehicle was being serviced. I watched news. I was there for over an hour or two. When vehicle was finished, washed and serviced. The friendly staff said goodbye and see you next time.

Rachel and the adviser (I can't remember his name) were both great. In fact, the every staff member I came in contact with was very pleasant and helpful. The whole place seems to run very efficiently. Just an overall great experience for an oil change.

Oil change tire replacement and the team found an axle that needed replacement. All work was done excellent and great customer service. The team honored their free tires replacement as they advertised. They also cleaned under the hood. Just all around excellent.

Petra was exceptional as usual. She explained what was going to be done and the cost. The work was performed as discussed. Also being able to have the shuttle take me home and then pick me up again is very helpful, not having to sit and wait for your car can make all the difference.

My service advisor was very good, explained everything and kept me informed as to when the car would be ready. Each person who I came in contact with from when I pulled in to when the car was ready were all very friendly, was offered a cold drink while I waited.

I appreciate the letter you sent me in regarding to the recent purchase I made at your Dealership. I purchased my 2019 Toyota Tacoma, my third, over the years, and really enjoy it. While I met others on your Sales team upon my arrival, the main individual I dealt with was, Albert **. He is the ultimate professional. Very courteous and respectful, and goes the "extra mile" to make sure all is well and done the "right way". I truly appreciate his attention to detail and taking the time to make sure I knew everything about my purchase.

STAY AWAY!! DO NOT BUY HERE ESPECIALLY IF YOU ARE A FEMALE. IT TOOK 23 DAYS TO TELL ME THAT THE DEAL COULD NOT BE FUNDED!!! My experience with this dealer has been by far the worst of my life. I went in to trade out of a Soul I had purchased there a few years before. As a female I already knew I needed to be extra careful not to be taken advantage of or be intimidated into a deal that would not work for me. After finding the car I wanted and telling them my absolute maximum amount for Down Payment they sent Ray to "convince" me to put down more money, he told me to ask my friends and family for money. He also asked me to put some of the down payment on my credit cards and when I said absolutely NOT he tried staring me down and intimidating me. When that didn't work he went away and they eventually "got" me into another car.

Tony and James were very helpful in selecting the perfect car with me. The only thing that I would change is in your waiting area you need healthier snacks. The snacks you provide for waiting customers are terrible and unhealthy.

We are satisfied with our experience with leasing with Kia. Patrick ** did a wonderful job throughout the entire process of the sale. He was helpful, encouraging, and understanding. The vehicle was already at the dealership for us to look at and test drive. Patrick ** spoke to my father many times making sure he understood what we were interested in and what we could afford. The only issue would've been the length of time we were at the dealership. Overall, it was a positive experience, and we appreciate it.

The sales process at Bev Smith Kia was the smoothest and easiest process I've ever had when buying a car. My salesperson, Albert, was extremely knowledgeable and very patient as I had many questions. After filling out the initial paperwork, he showed me a Kia Sportage which I immediately fell in love with! My payments were amazingly low! Lower than I had thought they were going to be. I will be recommending everyone I know to shop at Bev Smith Kia and ask for Albert!

I arrived early and was greeted immediately. The service was quick while I waited in a clean and friendly waiting room. I was in and out just over an hour and my cost was kept low with honored coupons. Pleasant visit.

I had a wonderful car shopping experience. My car salesman was Justin **. He was more than knowledgeable about the cars, super professional and friendly, patient, and most importantly NOT PUSHY!! I was able to get the exact car I wanted in my price range. A big thank you to the store manager for making that happen. I am beyond grateful and happy!

The process from start to finish was very pleasant. Went in for routine service on a vehicle and ended up driving a new car home. No pressure; all persons involved with the process were pleasant, informative, and knowledgeable of their part in the process. This is the second lease we’ve had with Kia.

1. Car was not washed. 2. Two days after service, all 4 tires had low pressure warning at 28 and 29 psi. 3. Original tire stem covers were replaced with 4 little black ones. I would like to get back my original stem covers.

Quick service, was in and out. Look forward to next service. Car was done perfectly. Car runs great. Will buy again. Bev Smith is a great car dealer. Kia is a good car. Forte was a good choice. Car runs great.

Due to our budget, my wife and I had ruled out most vehicles including the Telluride that we really wanted. During our vehicle search we must have had 30-40 salespeople call us across 10-15 different dealerships but, when we made the decision to move away from our first choice (Kia) we wanted to tell the sales guys face-to-face since they were so patient, honest and helpful for us. I called them up to let them know that we had to choose another vehicle and that they were the only reps that I chose to call since we felt that we owed them a call at a minimum. Before I could hang up, they asked for me to hold while they had some discussion with their managers. When they got back on the call, they asked for us to come back in, they wanted the deal to work for us.

The man who took care of my problem was very professional and keep me informed of what was going on. The work was done in a reasonable amount of time. He explained to me what the problem was. My car was washed and clean.

Pat made this experience amazing, very friendly and helped me with what I wanted. Pat and his partner made a wonderful deal for me to drive away with the Forte and I couldn't be happier with the Forte. They were very approachable and answered any questions I had.

Fort Pierce FL location. Pat was an excellent salesperson. Friendly and professional. Staff was very helpful with all questions. Got a good deal.. Can’t be happier - service was exceptional - Finance was on top to give us what we needed. I'll recommend it to friends and family. Car is very good in gas. Love it.

Brandon in Service Dept. Is AWESOME! Helpful, respectful and always attentive. His knowledge about the tech stuff very helpful. Mind you we have two (2) 2021 K5’s. We are very please with the all around service from the Salesman Steeven ** to the Service Brandon and Jake.

Very happy with my vehicle and my experience in your showroom! Pat and his partner were great. I shopped around quite a bit. You are 1 hour from my home and it was worth the trip. Next time I need a car I will make the trip again.