Bev Smith Kia Reviews

While I’m happy and feel I got good service, My one concern would be that I saw four separate employees drive my car. They all wore masks but I would feel better for the health and safety of everyone if only one person drove my car.

Great experience overall! From start to finish, walked in and walked out, in less than 2 hours, I was driving my new K5! Second vehicle purchased with them, and we will absolutely be back again for a third vehicle. Excellent experience in every sense. Completely satisfied. 100% plus!

It was a great pleasure working with Persaud. He went the extra mile to make sure that I was taken care of from start to finish. And I’m truly happy with my car. I will definitely recommend my family and friends to purchase with Kia.

Terrance **'s is our sales person. He was Fantastic, totally in tune with my wife and I as to what we needed in a new vehicle. As always I am never disappointed in the service we always receive at Bev Smith Ft. Pierce. This is the fourth vehicle we have purchased since 2013 and we will be back again for servicing our vehicles with Bev Smith.

Everything went very well and in a timely manner. Frank was very friendly and helpful and knowledgeable. Do you atmosphere was very clean and neat. I would recommend my friends to Frank for any sale that they would like. After the sale of the car he was very helpful with a few matters that we did not know how to work.

Brandon was outstanding with his help on solving the issue with my car. I did have to do the financing and would have liked more facts on it. I wasn't told there would be a down payment needed so that took me by surprise. The new team working at Bev Smith now is much better than prior. I do think the communication could be better; I received calls that were not relevant.

I have been taking my cars to Kia in Fort Pierce for a long time. It is very easy to make an appointment and the service people are wonderful. I also love that they are being especially cautious during the pandemic.

Rachel service rep worked with my schedule, was professional, was willing to resolved my car issues. Rachel Manager of Service DEPT was able to resolved my car service issues. My experience here was great working with Rachel. Rachel Manager of Service DEPT gets the five gold star!

Service was good but it took longer than I expected. They said I had it on the wrong settings but I did not. I had it on the lowest but they said it was set on high. I have never put it on high. This was about the air conditioning.

I had an absolutely great experience at Bev Smith Kia. I went in on Sunday to purchase a car and the salesman I was looking for was not in, another salesman contacted him and he came in on his day off. Tony was very helpful and accommodating.

I had an appt scheduled for routine maintenance & when I arrived at the Service Dept. I was told that there were 2 recalls that needed to be taken care of. Of course this was going to make the appt. longer than I had planned but my Service Rep., Brandon **, was great in explaining why & assured me that he would do his best to get me out ASAP. He was very accommodating & gave me updates throughout my wait & got me taken care of within the time he suggested.

Tony was very knowledgeable and a pleasure to work with and we will be referring all of our family and friends to him for future car sales. Eric in financing was great to work with as well taking the time to explain all of our options. Thank you.

Three people were involved in the process of my purchasing my Kia Sorento. Noelia was our sales consultant and was very pleasant to do business with. She was also very knowledgeable about the vehicle. The finance manager, Frank **, was also very accommodating and a pleasure to do business with. Everyone at the dealership was friendly and courteous and I would definitely recommend the dealership to anyone looking to purchase a Kia.

From the time I entered the service area until my departure I was treated courteously, professionally and knowledgeably. Brandon keep me up to date on what was transpiring with my vehicle. He made the whole experience a pleasure. I would definitely recommend Bev Smith KIA to friends and would tell them to request Brandon as their Service representative.

I love my little hamster mobile as my nephew calls it. I have the Kia Soul and I absolutely love it. I keep up with the maintenance and it has been a dream car. I look forward to the day that Kia comes out with a truck...

Oil was changed told me about future repairs due to mileage. Branden? Was the one that helped me. Had a lot of writing on my paper work, told him I was a mechanic for a long time.. Gave me a copy of my paper work. No writing on it. All my problems disappeared. Thank you.

We were very happy with our car shopping experience! Ramon was very helpful, honest and efficient! The entire staff was helpful and friendly. Our brand new Kia Sorento is exactly what we were looking for! We would definitely recommend Bev Smith Kia to others!

Pat was my salesperson, and he did such a good job that my friend that came with me bought a Kia Soul as well! He was professional, informative, helpful, and most importantly NOT pushy! I appreciate that he listened and was honest. If he wasn’t sure about something he said so and then found the correct answer. He also made sure I was happy with my choices and the car I bought. He is great about getting back to emails and calls.

They were very professional and courteous. Came in for routine service And they found a big problem with my lights and made sure my warranty would cover it. I'm not quite sure what else to say about it. I was happy with the service.

I filled out a very complete survey and was knocked off the form somehow. I don't like Bev Smith KIA, but I was very pleased with my Service Advisor, Brandon **.. Now, I am being forced to elaborate more, but I don't have the time.

I came for my first oil change. Service was fast and efficient. Waiting room was nice and my service advisor was polite. I was given proper paperwork and walked through all stages. All in all everything went well as could be expected.

Bev Smith Kia Fort Pierce. This is the second car I have bought from this Kia location. They have been nothing but helpful, kind, and professional over the past 5 years. This particular time, Tony Cross was great!! He was so helpful, found me exactly what I wanted, and was able to explain all of the special features of my new car from front to back! I am so happy with my new Kia Sportage!

Bev Smith Kia of Fort Pierce is great. I live in Stuart so having to drive all the way up there is a pain in order to full fill my tires and battery for life program since the Stuart Kia doesn’t offer that program. I would prefer to go to Stuart Kia to save time!

They got me in and out the same day and fixed the problem. Washed the SUV without asking. WOW prefect work and went above expectations. Called later that day to thank me and inquire if I made it home safe.

Once again we had a great experience for our service appointment. We have been a customer of Bev Smith Kia for (7) years. We are in our 70's & have purchased many cars & trucks in the past 60 years and have never had the service that Bev Smith provides. They are thoughtful, considerate, knowledgeable and always able to answer any questions. Our service person "BILL" needs a pay raise because he's the best. The owner of Bev Smith Kia or the service manager may call me to ask us any questions.

Purchase experience was focused, professional, knowledgeable and pleasant. Ramon listened and helped direct the purchase process to obtain an acceptable price and monthly payment. Tony completed the process with finance and delivery of the vehicle and explanation of its features.

I have to admit it took awhile to get our appointment at Bev Smith Kia in Ft. Pierce, BUT once my wife and I went to your service department to drop off our vehicle we could see why it took awhile. The service was thoughtful, clear and concise. Tom helped us from start to finish even the complimentary car was was great. Thanks guys.

All good. Kia sent e-mail to remind me in case I forgot of scheduled maintenance and after they performed scheduled maintenance they washed my car. The waiting time was very reasonable for the oil change and tire rotation etc.. I am glad I have the maintenance plan.

As usual Kia's Service Department showed excellence from beginning to end, always, going that extra mile, even with all that is going on with Covid 19. Keep up the good work and Kia will always be a great place to shop for a vehicle and have a great place for service and repairs.

Oil change and tire rotation. I ordered parts as well. Tom in service was very professional as well as the gentleman in parts. Good experience except for the requirement of having to write 40 words to submit. In the future I will not fill out a survey with this requirement even though I was very pleased with the service I received.

Jessica ** was very courteous, prompt and professional, all service was completed and accurate, I would recommend Jessica as one of your finest employees, My car was washed and cleaned for me at the time I was told my service was complete.

Motor failure. Service Adviser Bobbie ** took special interest in my case of excessive oil consumption. She took advantage of the tech support available from KIA for motor replacement, no luck but at least she tried. She is a great service adviser and listens to the customer.

Everything was 100%. Device percent and car wash. Jessica was very polite and professional. I would definitely get my 2020 Kia Soul serviced here again. Very professional, very quick. Thank you to your team!!!! Have a great day!! Thanks again.

The Service Rep. Jake ** is very attentive to the customers needs. He goes over and beyond. A perfect role model for other employees to follow. He advises the customer from start to finish also offering shuttle service while the car is being repaired. Unfortunately, we found out that he was terminated. Unacceptable. This service center's Mgr. has made a irrational decision.

I was treated in a friendly manner. Was kept informed about what was going on with my car. Jessica was very friendly and she went out of her way to keep me informed. She also made sure that I comfortable while waiting for my vehicle.

Frank ** was a very patient salesman, he showed us lots of colors. He wasn't high pressured, since we are a repeat customer. The finance office was very efficient. We have bought 3 Kia Sorentos there, we like the improvements and added new safety features.

Bobby ** is an amazing person. She was very helpful in getting me to bring in my car to get the help that was needed. She has an infectious personality that serves to reduce anxiety and build confidence in the company. This company is blessed to have someone like Bobby ** as service manager.

Service Rep was friendly and handled my preventive maintenance. Work was done promptly and correctly at a reasonable price. Waiting room was comfortable and provided drinks and snacks. I will utilize this service department in the future.

Sales consultants Will and Ramon greeted me in the parking lot and were with throughout the buying process. They were very helpful and made me feel like an important customer. Credit consultant also was helpful, explained other packages available. My Kia forte is NICE.

Friendly dealership. All the salespeople make you feel comfortable. Even the people that service the cars are great like Bobby **. As a whole the dealership is doing the right thing. I would recommend this dealership to anyone looking to buy a Kia again. Thanks for the great service.

I had a horrible experience a few times at this dealership. This time was not much difference. Found the service writer to be very knowledgeable & professional! He was obviously overwhelmed, what bothered me by this was the Service Manager just sat outside and just watched everyone going crazy and did nothing. I believe my advisor name was Kevin. He did his best to get my vehicle done. He was very helpful, hope your company finds more people like this & gets their act together.

All work on my vehicle was done in a timely fashion. My service rep Jake ** was polite, courteous and hardworking to meet my needs. I would and have recommended Bev Smith Kia to others. Thank you for making the service dept customer friendly.

Loving my new ride. Noelia was great. I would recommend all my friends to Kia in Fort Pierce Florida. My Sales rep. Noelia ** was very helpful, nice, answered any question I had. She also followed up with me to see if all was good. I've been dealing with Kia for over 10+ years. She was the best rep yet. I will tell everyone about her. She's my girl. Thank you.

We responded to a call from Ramone. Our lease was almost up, so we came in to talk about it. He was very professional and helpful. Great customer service. We went with another lease and are very happy with the car. There were things that we would have liked but your manufacturer does not offer much flexibility in color of interior (lighter interior was preferred) or exterior (silver was preferred). Our process was much shorter than our last purchase/lease. We were extremely happy about that. Overall good visit. Thank you!

Will and Dave are very knowledgeable and helpful, they were not pushy or just out to make the deal. Eric, my finance manager was very knowledgeable And explain to me everything in detail. I was very satisfied with a customer care and concerns that they all Showed me that Appreciate their customers.

Every time I go to Bev Smith Kia my experience is EXCELLENT!!!! They know how to take care of customers, they communicate with you and keep you appraised of the progress, cost and what’s being done. Business is always clean and very user friendly. ALWAYS refer people to this dealer and service department.

Truly exceptional service. Our experience was fantastic. My salesperson Arron was very knowledgeable and patient with my wife and I. We are very pleased to be part of the Kia family and look forward to driving our new vehicle.

We drove from West Palm Beach because of a bad experience in west palm. We had a Great experience and they made the process quick. Had to bring my two kids and they made it easy & helped with my kids having a good time.

Ruben worked out a good deal for me. I am happy with my new Sorento. I did not expect to leave with a brand new model. I had a 2017 and always had very good service and confident that will continue. Thank you.

Each time I go for service, I am always greeted in a timely matter. Staff is always friendly and work is usually done in the length of time they say it will be. Everyone at your dealership is very friendly.

I had to get my valve cover gasket changed due to leaking. I told My advisor Laura and she was awesome and very helpful. Also the staff was excellent. Very friendly and easygoing. Of course happy that I was able to take my car home the same day.

This was the quickest car I have ever bought. Dino was great. Your finance person was great. I will definitely your dealership to my friends. I love my car. Thank you so much. I liked hitting the gong. That was different. Salespeople were nice. They even held an umbrella over me when I walked in. It was raining. I don't have much more to say.

Laura and Angelo are the most customer focused, positive attitude individuals I have ever met. They are a huge asset to the dealership. Service was completed in a timely manner and they kept me updated throughout the entire process, from check in to courtesy wash.

I did not purchase my vehicle at the Fort Pierce location. Due to recent ownership changes where I purchased my car I decided to bring my vehicle to the Fort Pierce location for service. All of the staff there was professional and courteous. I was delighted to have Laura ** as my Service Consultant. She is the best! I will continue to have my vehicle serviced at the Fort Pierce location after having such a positive first experience with my vehicle.

We had a very good experience. Our sales lady, Noelia **, was very friendly and helpful throughout the experience. She showed us the Sportage that we were interested in. She helped to set up our phones and answered all our questions. We were very satisfied and would recommend Bev Smith Kia to our friends.

I came in for a rear passenger tire repair. The entire service team was exceptional. From arranging for a courtesy ride, to a complimentary wash when they finished, Jack kept me informed on updates thru out the process. Thank you everyone.

100% satisfied with my car buying experience in Bev Smith Kia. The sale man: Dave ** did a great job. I would recommend Bev Smith Kia to anyone who need to buy car. They were very helpful and patient with me. Thank you Kia.

Regular oil change. My visit was as always pleasant and professional. I was warmly greeted and felt well attended. I would recommend your car and service to family and friends knowing that service will be expedited in a timely manner. It's important to know that you are receiving the attention necessary.

Kia 2019 Soul. I am not only pleased with the extremely helpful service but I truly enjoy my Kia. I would recommend Fort Pierce Kia to anyone looking to purchase a used or new vehicle. This is my second Kia. My first one was used and I was able to trade it in for a new model. Both are great cars and good on gas.

Second service. Took less time than anticipated. Staff was excellent. Always able to answer any questions. I really like the car. It gets great mileage and I don't have a lot of miles on it. I am trying to drive it more.

Sales force were exceptional. All around very positive, good atmosphere, sales people very upbeat. Love the overall experience. Sales man top notch for helping us. Location very good and easy for future service. Used service dept for our other Kia. Very satisfied.

Laura my service rep is always courteous and makes sure we get our car serviced as quickly as possible. The only inconvenience is the distance we have to travel to get service due to the sale of Kia in Stuart. In order to maintain our tires and batteries for life warranties we need to drive to Ft Pierce. Otherwise all is good. Laura is always there to please, glad she is with you.

Sales staff took the time to ask questions about driving habits, vehicle use, and expectations to match you to a vehicle that can work for you and your budget. People are friendly and upbeat. Paperwork is a little slow, but everyone is positive and professional.

I purchased a 2020 Kia Sportage from Bev Smith Kia in Fort Pierce, FL. It was the best experience I have ever had buying a new car. I did most of it by email and phone, Frank was fantastic. We reached a deal before I went to the dealership. I live 60 miles away. When we got there we met Frank and he turned us over to Chris, he also did a great getting us acclimated to the new vehicle, The finance person was also great. Did not try to oversell and took no for an answer. Overall I rate Bev Smith and personnel 5 stars. I would recommend them to anyone.

Stopped in without an appt & Laura was my advisor. I didnt want to wait around so Brooks took me home & picked me up when the car was ready. Laura (possibly Lauren) was a great, thorough, friendly & helpful advisor.

Service was exceptional, and timely, vehicle was promised to be completed by 3 o'clock and was. Service writer was very professional and courteous. Bought the car in Stuart, but this is closer for me, living in Port St Lucie.

Laure was so nice helpful and informed me with the repairs on my car . Being handicapped she went out of her way and delivered the car to me. Very friendly place. Everyone was willing to help. I’ve taken my car to other Kia dealer but I’m so happy I came here.

August 9th we purchased a 2016 Kia Soul with 35,000 miles after not being allowed out of the dealership. I physically had to try and pull the license plate out of the salesperson's hand and hollered for my keys to no avail. A manager hollered out "If we sell you the car for $10,300 will you take it?" To get out of there we said "Yes." We were ushered from the showroom to a backroom and signed the necessary paperwork. Drove the car for two days when I notice a big oil leak under the car. Returned to service department; to shorten the story, the engine had to be replaced then the transmission belt and most recent there's a computer glitch that needs a part. Week after week it's been one thing or another.

From calling in, to getting a courtesy ride, to getting my trunk fixed was great service. Friendly staff and quick service is all anyone can ask for. The employee who scheduled me was nice and accomodating. Your courtesy drivers were friendly, we had great conversations and drove in a safe manner. My trunk was fixed quickly and correctly. Thank you for being exceptional!!

The overall experience of the service of Ft Pierce Kia has always been exceptional since I have owned both of my Kids for several years. Customer service has been by far very professional and extremely satisfying. It is never a bad experience and the work is usually finished earlier than estimated. This time was no different. Always a pleasure and greatly appreciated.

Want to thank you at this Kia dealership. My first time going there. All I can say the best experience I’ve had at any dealership. A lifetime devoted customer for sure. A special thanks for the young man Peter that helped me. Very professional. He is what truly impressed me the most. Every company needs a Peter.

Lasharde ** is a great service adviser. Very satisfied with his help. thanks L A. I have always been happy with Bev Smith service dept. I would recommend Bev Smith & Lasharde ** for great service dept. for their Kia. Also, appreciate the snacks!

This was my first interaction with the Fort Pierce location. When I drove in I was pleasantly surprised to see a familiar face. Laura ** who took such good care of me and my car in Stuart is now in Fort Pierce. That being the case I am confident I will see the service I need when I bring my car in. Bev Smith Kia is lucky that instead of going with Wallace she showed her loyalty to the Bev Smith name.

2019 Kia Optima S. Angelo was able to match a deal I found at another dealership, and that dealership lost the sale. Great car and easy process. Everything was in order. My father also bought a Kia Optima, but a 2014 model and has been great so far.

Fast and reliable, people were very friendly, I would use the service dept. again. The salesmen are great and it is very convenient for me making the appointment was to my lifestyle and my availability. They were fast and thorough.

Oil change, tire rotation and problem with right rear hub. Excellent experience, every employee I met was focused on providing the customer with the best service. All were friendly, especially the young lady who greeted me upon arrival and kept me informed throughout my visit.

We got everything we wanted and more with our purchase. I did not feel pressured to buy. Angelo ** was so helpful. He is always a pleasure to work with. He understood our needs and wants. We are absolutely thrilled with our new vehicle. I would have no issues with recommending Bev Smith Kia.

2019 Kia Sorento Sport Utility. Angelo is very good to deal with. This is our fifth car we have leased through him. He is very personable and has your best interest when working with you. He a big asset to your sales force. He makes it a comfortable experience.

The service group did a fantastic job of finding the problem. Turn out the bulb was bad and made other lights not work correctly. I really thought the work should have been covered by warranty. My car is less than a year old with 13000 miles. They did cut the price some to help me.

We love our new SUV!! We give a 10 out of 10 to Scott and Rob!! We recommend Bev Smith Kia to everyone!! Thank y’all so much!! We recommended you to our neighbors and they are driving a new Kia! We are very happy with our choice and look forward to buying our future cars from here!!

Brian and team were great when I took my vehicle in last Saturday. I just needed my scheduled maintenance but things couldn’t have been better. Everyone was super friendly—even on one of the hottest days this summer! Car was complete when promised and no attempt to sell me something I didn’t need. Great customer service—almost makes taking my vehicle to be serviced fun if you can believe that!

I was greeted promptly and the staff was very friendly and knowledgeable. I have recommended this dealer and services department to all my friends. My sister has already been to service department at Bev Smith Kia and she will also be returning to have her car serviced there again.

During my travel across the country to visit family and friends I had my car serviced for its normal oil and filter change. It also needed an alignment and wheel balancing which was brought to my attention by the service technician.

New 2019 Kia Forte Sport. We had an excellent experience! This dealership is top notch with a wide selection. Our salesman Alex was absolutely fantastic! He didn’t put any pressure on us, was beyond helpful and made us feel like family. We had a great time test driving different vehicles with him. There’s no doubt that when it’s time to replace this car, we will come back here for another Kia!

Service is always excellent and any questions are answered promptly. Delivery of the vehicle on time as promised is another added feature of the service experience. The free car wash is also a nice additional feature. Also the parts department helped me out with some touch up paint that I needed which was reasonably priced.

An oil change and a routine prevented maintenance was performed. I appreciated the complimentary carwash. The people did an excellent job. You have a very comfortable waiting area. Every employee that I came in contact with, was very friendly and cordial.

My vehicle was checked. Oil change and tires rotated. Always a pleasure to visit an organized and professional operation. You're the best. Thank you. Sorry for the delay in responding to your request. See you in December. I'm done with this. Gotta go.

Car started bucking while driving. It happened 3 times so I went to Kia. The first time I waited over 3 hours and was told there was nothing wrong they could not find problem. I less given the car back after spending $65.00. 2 days later it happened again. I called service and was told to bring car back. Malfunction light went on. After waiting 2 hours I was told it was sensors and I am getting hit with over $600 for this repair. I am not happy with service anymore since Scott left.

I am truly amazed at the level of courtesy and respect provided to me during my service appointments. The timeliness is an additional plus along with the complimentary snacks during the wait and complimentary car wash. The overall service is A+.

The battery died in my Kia Soul. I called the dealership in Stuart where I bought the car and where it had been regularly serviced. But, my emergency was a day late and a dollar short. That dealership switched to another company the day previous and would no longer honor the Lifetime Battery and Tire contracts. Nice. So I called Bev Smith Fort Pierce. They would honor the contracts no problem. I got my car jumped, and drove it up for a battery replacement. Turns out it was their busiest day of the week. But they got me in and out in under an hour. Thank you Bev Smith Fort Pierce. I will be back.

Exceptional experience!! Had no pressure and I am very happy with my SUV. I will definitely recommend my salesperson Noelia ** and Bev Smith Kia of Ft Pierce. I am truly happy with se Safety features Kia has in the new vehicles.

Was conducted in timely manner. Staff was friendly and welcomed me as soon as I arrived to check me in. They called to verify work before doing it. The price was a little costly for the labor. I would recommend them to friends and family. They provide a comfortable environment while you wait for your car.

I was initially impressed with Chris **, sales consultant, when he found and brought us a Kia Soul to literally try on for size. We needed more passenger leg room for my husband's long legs. We were satisfied with the fit and returned the next day for the purchase. The whole Kia team went out of its way to find the 2020 Mars Orange Kia Soul S with two tone seats. We negotiated for a good trade in and purchased the car, picking it up the next day. Chris again went out of his way to keep us dry in the pouring rain when we finally got into the car to go home. Bob ** was very informative about the car and the value of extra coverage for future maintenance costs. We appreciate all the help we got from Chris, Bob, and those managers who made to trade possible.

Great and friendly staff. Clean environment. They take good care of me. Car was clean in time and on time. The finance manager was clear and understandable. All equipment was in the car and it was all to my needs.

I would like to thank Mason ** for the excellent service he provided during my three visits to your dealership. He was very courteous and understanding and did everything he could do to ensure that my vehicle would be repaired as soon as possible, including calling twice to obtain information about my extended warranty.

Everything went well. Very pleased with service and technician. Time at facility was very reasonable. Service technician was knowledgeable and very courteous. Waiting room was nice and clean along with the coffee and snacks provided to all the customers. Car wash was a bonus.

Needed to make an appointment for my only time off of work, they squeezed me into their very busy schedule. Mason made sure I had everything I needed and while I waited he checked on me in the lounge to let me know the progress of my car. Other staff were friendly and even provided me a private place to pump breast milk! Way to go Kia for helping out this busy mom on the go. I LOVE BEING A PART OF THE KIA FAMILY!

Peter ** is always personable,nice and professional. I was waited on immediately and my car was done in two hours. My car received a courtesy wash and all maintenance findings were reviewed with me. The customer service was great. I would definitely recommend this dealership.

Peter and Mason are amazing employees. Pay them more. They exhibit amazing customer service. They are friendly and I would trust them for any service calls and advise on maintaining the car. I trust them and am also happy with the quality of work on the service. I look forward to bringing in the car again. Have lots of Sumatra coffee available. I hope Pete and Mason are there again. They bring out the best in KIA.

The wait is always worth it (at least 2 hours) - even though you have an appointment! The service managers are always polite and do not force you into something you cannot afford at the time. The waiting room is comfortable and usually full of great conversation between patrons, considering it is early in the morning. This makes the wait unnoticeable!

My last service experience was good. All work was explained clearly before anything was done and was completed in a timely manner. Customer service was good. Quality of work was felt in my driving experience immediately. Staff was friendly and snacks and water were distributed.

Our service technician Mason was fantastic and are looking forward to seeing him again on our next visit which will be very infrequent because of the great KIA product. Give Mason a Triple ada boy from us. Garry ** and Suzzie **.

This was my 2nd visit to the service dept and the men were so attentive and helpful. I appreciate everything your Company has done for me even replacing my first Kia Soul which was totaled with only 5k miles and I came out with not a scratch after being roll over 4 times. I Love Bev Smith and my Soul and the maintenance dept.

My first service visit to Bev Smith Kia. Won't be my last. The service, knowledge and care were without fault. I was kept up to date on the work status. Service department personnel were great. And the complimentary car wash didn't hurt! Everyone was very friendly. Will tell anyone with a Kia to go there.

OK, this time in Mason handled my service request. As usual things went well (with a little help from Jake!). He did ok in my book. I do and will continue to use Kia service with my extended service contract and I do recommend your dealership! THANKS MASON AND JAKE. AL

I took my car in to get a flat tire fixed. I had told them I was short on time because I had to take my Mother to the Drs. Taking care of two elderly parents does not leave you much time for anything. They were very caring and understanding. They had my tire fixed and me out there with 5 mins to spare. You could not ask for better people. Thank you very much!

Had a great experience. Tow truck came and took my car from my driveway. I am a widow with cancer and no one to change a flat for me. The next morning I received a call from service. Car was done, tire fixed and a courtesy car came to pick me up. Thank You for making this a nonstressful time... Fran.

I went in to have my car serviced and window motor replaced and all is working well. A great dealership and very friendly service. They helped me save money and it’s kept clean every time I go there. I would recommend this place.

Jake my service rep was very informative and accommodating. Also very pleasant. Very satisfied with the quality of work performed on my car. He informed me that the rental vehicle was under my warranty. Everything was free which was a wonderful surprise. Thanks.

I sent to Kia for my vehicle maintenance. The employee was very courteous. Explained in detail and had very speedy service. They also checked to see if you needed a ride, had complimentary. Very comfortable atmosphere with very friendly service. Great job.

The experience was excellent from start to finish, although my service was not accomplished because of rain. I had to reschedule my Zylon for another day. Today is that day. If you contact me again after the service is performed I will be able to evaluate the results.

I was contacted by Mason as soon as I got out of my car. He was very polite and helpful. He advised me of what would be done that day and how long it would take. I was pleasantly surprised that I was done much sooner than predicted. Thank you for a pleasant wait.

I am a first time customer of Bev Smith Kia of Fort Pierce. Great service, from the scheduling, thru communication and finally service. Comfortable waiting room area, with quality courtesy refreshments, friendly staff, followed by expert service... What's not to like? I will be getting my service done here from this day forward.

Our regular service was completed quickly and accurately. We were kept informed of the cars progress and if there were any concerns. The waiting area was comfortable and we were provided coffee, tea and snacks. The car was returned washed and vacuumed in the front.

I brought our van in because all of a sudden our radio went from FM to 3331 kzh. I tried to get it back to FM but it wouldn't go back. I brought it into Kia in Ft Pierce to figure it out but it turned out the chip in the radio wasn't working. I was told by Jake they would order a new radio & that was still under warranty.

Routine service with new brakes was completed on Saturday, March 9, 2019. Everyone I encountered at your facility was courteous and polite and now the car rides wonderful! I will continue to recommend your service department to all of my family, friends and peers.

It is always a very pleasurable experience to visit this service department. The advisers are always, friendly, polite and helpful. The waiting area is clean, comfortable and well stocked with beverages and goodies. The wait time is not bad at all, but you are given the option to take the shuttle home. I enjoy watching the large TV.

I would like to express my gratitude to Aaron. He helped me immediately as I drove up to the service center. He explained the worked to be done. I did not know what a 30,000 mile maintenance included. Also, I asked him about new windshield wipers. Aaron got my bill together for me so I could make it to the Mets spring training game. He arranged the shuttle to take me home in plenty of time. Aaron text me when my car was ready and had it cleaned and waiting for me when I got back. Aaron made it a pleasurable experience. I can’t thank him enough.

Was checked out by tech and was told that the radio had a failure inside the radio. New radio ordered and with any luck they will call when it comes in. The only problem I have is I was sold a vehicle that was not 100%, but I will bite the bullet and pay the $50.00 deductible. My husband had to bring the car in twice before and I brought it in one time before and this last time they found the problem. The only thing they did on the prior visits was hit the reset hole.

Dave ** is an excellent salesperson. He goes out of his way to make you happy. Have dealt with him on three cars. My son and daughter also deal with Kia and have always been happy. If I need another car I will go back to them for sure.

Had a great experience and Mason was very friendly and if I might say very cute. He was so friendly and kept me updated on my car. I really hope he is my service advisor in the future, you guys picked a winner with him.

The gentleman who handled my service was very professional but most importantly kind. The waiting area is comfortable and I love coffee. The service was fast and included a car wash. I drive 45 minutes for service. That should say it all.

Excellent staff that made a pleasurable buying experience. I was treated with respect from the moment I came into the parking lot, until I drove home in my brand new used vehicle (2015 Kia Optima EX) so Thanks to All that made my buying experience a great one.

Excellent service department. Manager was excellent. Aaron was very good. I will be back to get my breaks done. ✅ Service department does everything I like. Aaron let me know what was going on with my vehicle every step of the way.

Aaron checked me in and kept me updated on progress of repair. My car was wash and cleaned on inside. Bev Smith Kia service department personnel are all very helpful and considerate and I always have a great experience when I have to take my car there.

As usual, my service was excellent, on time and fast. Everyone was very professional and helpful. All of my questions were answered and the parts dept. was terrific in answering my questions and giving me estimates for some accessories that I am considering. Ryan in the parts department was absolutely wonderful. My service tech, Jason was also wonderful.

The service was spot on, we dropped the car off hours before our appt with no problems, and the service was finished a lot faster then we thought. When we arrived to pick it up there was no wait at all and the car was spotless inside and out. We are very happy with the dealership and the service we received.

Joe was a wonderful salesman. No pressures. Explained everything well. Made us feel right at home, took his time and treated us with kindness and respect, he was not pushy like a lot of salespeople, we felt like we were dealing with a friend or family. I would recommend Bev Smith Kia to everyone that I know. Great car but mainly because of my wonderful sales associate Joe.

Very fast and courteous service each time I have my service done and I would recommend this dealership to anyone who would ask. The serviceman that took care of me did a great job informing me as to my repairs and when they would be finished. I am never disappointed when I come in for service for the past 5 to 6 years.

Very good service. Can’t say more than that. Nothing to complain about. Happy with service and the people who I dealt with were very professional and friendly. Everyone is great. Thank you for the service.

All good with Jake (service advisor). Courteous and efficient with my time. Handled my leaving my car overnight... Rush ordered the necessary part and repair was performed by time he specified. Then had me picked up at home by shuttle. Shuttle driver equally courteous.

I went in for my service as scheduled and was very satisfied with the results. Someone approached me as soon as I arrived and took care of my needs. The waiting room was very comfortable with snacks and drinks provided free of charge. Employees were polite.

I got a recall letter in the mail and was able to make an appointment online right away. Everyone was very friendly and pleasant; I appreciated the van service to my home. I got a free car wash and as far as I know the software was installed (per the recall).

Less than an hour and a half wait, very nice and professional attendant, I had explained to me additional things that should be done, everyone at this location is always friendly helpful. I would definitely recommend Bev Smith Kia to others.

Excellent service department with ease in making appointment and good customer service. Comfortable waiting area and snacks provided. Check-in was simple and wait time was reasonable. I've driven 50+ miles to your facility to purchase my last 2 Kias because your facility is the best!

Excellent job! He did an exceptional job as a service advisor. He is the best advisor I have had at a car dealership. He is well deserving of praise and recognition to his customer service abilities. I would definitely recommend going to the Kia in Fort Pierce because Aaron is there and is loyal, sincere, and dedicated to his customers. He has made going to Kia a great experience. He deserves higher pay for his excellence with social skills and people.

Excellent! 5 stars. The service department is the reason why I will be purchasing another vehicle from this dealership. My service advisor Scott is truly outstanding and so helpful and explains everything clearly and accurately. What more can I say. 10 STARS!! Scott!

Every experience I had have with Bev Smith Kia has been exceptional. They are very professional and truly look out for the customer. They never make you feel like it's just a job to them. Aaron is always so kind and always recommends what I truly need for my car.

I have always been satisfied with my experiences at Bev Smith Kia. The service consultant who took control of the process was exceptionally helpful in this instance. I believe he went beyond my expectations. I think Ft. Pierce Kia is great.

I was very pleased when I went in for this recall. I made myself at home in a great massage chair, had a cup of green tea. I was offered a water bottle, but had tea. The only thing I was kinda sad about, they finished my car in faster time than mentioned. They said prob an hour in the letter. Done in 35 minutes. Darn, I missed lunch, which is always awesome! My car was also nice and clean when I left.

Fast and easy. Recall service thanks for letting me know there might be a problem. Keeping customers informed makes sense. There is much less down time and much less cost. Thank you Bev Smith Kia. Job well done. Happy New Year.

Every time I take my car for service the staff is nothing short of professional and courteous. It has never been a dreadful experience. They make sure to handle your business in a private and respectful manner. You are greeted with a pleasantness and even asked if you would like a complimentary car wash. Being a female I never feel as though I am being taken advantage of and I have never been made to feel as though I didn't know anything.

Oil change and tire rotation - My service advisor is Scott. He is the best. He's just a nice person and keep you informed at all times. He let you know what you need done, what it cost, and about the time they will finish.

Bill ** is absolutely the best service rep I have ever encountered! He is thorough, polite, follows through, makes excellence a top priority and never makes you feel like just another number. Even when service is backed up, Bill still takes time to answer and explain all my questions with great patience!

Came in for tires & battery. Got 2 tires, battery & a recall. Service Rep was excellent. Took about an hour. Price was fair. Customer waiting room is clean & the snacks were good. Washed car for free. Thank you very much. Would recommend.

Always treated very well. Everyone is nice and it's always a pleasure going there. The salespeople should learn a lesson from the service department on customer service. I would rather deal with service department. All in all it was a great.

The experience with Tony ** was AMAZING??? Professional, knowledgeable, courteous and funny. If you want to buy a car, I truly recommend Bev Smith Kia. 2016 I bought a 2016 Kia Sportage for me, in 2017 bought a cash car for my son on Black Friday. Customer Service was SUPERB then... go see Tony **!

I was very happy with the service I received, from the minute I got there till the time I paid the bill. I was treated like a VIP. Scott was my service representative and was very attentive to my needs.

Great Sales Experience... This is our fourth Kia, but first from Bev Smith. Very pleased to have the customer care and quality dealer so close by. Sales Team knew the car, made the transition from one lease to another seamless. Thank You.

The scheduled 6 monthly service was handled professionally and timely, this time it also included a software recall update. I like also the complimentary car cleaning valet service. Service time was 2 hours and stayed at the facility in the seated lounge which was comfortable.

I had good time at Bev Smith Kia. Noelia is a great salesperson. And I would recommend her to anyone!!! This is my fourth Kia so that would definitely that works. I am retired and worked hard to get my price.

Mr. ** is the reason me and my wife drive all the way from WPB to Fort Pierce, for service. His amazing treatment, professionalism, and genuinely care is what keep us coming to your dealer. I hope you are aware of the asset that you as a company have in him. I am a Sales and Service Manager for a bank, and I know good service when I experience it. This is exactly what Mr. ** does. Thank you.

We had a great experience. Our salesman was very pleasant. It all went so easy and we did not have to spend a long time with the paperwork. We got a great deal on a great car. I love our new car. I would recommend this dealership to all my friends.

Bev Smith Kia in Fort Pierce has always been great to me. I've bought a 2013 Kia soul and a 2015 Kia soul from them. I even referred my parents and they bought a car too! Bill in the service department is amazing and always so helpful! Great job guys!

Jacob was outstanding! It was effortless on my part which was soo appreciated after a long day. My appt was at 6 pm. I was able to sit in the comfortable chairs, make a cup of green tea and relax while my car was being assessed and repaired. Jacob kept me informed along the way.

I would recommend Bill ** to all my family and friends! His friendliness and service was the greatest I have ever had. Would love for him to be my serviceman next time I come to have my car serviced. Thank you all and have a very Merry Christmas!

Was very pleased with my experience. Gentlemen that took care of me was great. Very attentive to my needs. Took me in and got me coffee and made sure I was comfortable. Would recommend Bev Smith to everyone. Looking forward to my next visit.

Notice antenna was broken off of roof of the car. Needed to be replaced by Kia. I drove to Kia in Ft. Pierce where I bought the car. The service department was very helpful. They had the part in stock with the exact color of my car. The service department was able to take me right away, and within an hour, my car was fixed. Great service department!!!

It was my first time to the Bev Smith location, and let me tell you it was probably the BEST experience I have ever had at ANY Kia dealership since I bought my car. Everyone was quick, friendly, and efficient especially my service advisor Aaron. He was kind, explained everything and took the time to go over it all in detail with me and clear up any questions I had. He remained in touch with me all day and was very clear on charges and diagnostics. I have never felt more comfortable leaving my car with someone as I did with him. He is the reason I will keep coming back and make my next purchase from you. You can’t beat the great customer service.

Ramon was my salesperson and I would just like to say that he was outstanding. He went out of his way to make the sale happen. We couldn't quite make the deal on the day I drove to your dealership. The following morning I received a call from Ramon telling me my offer had been accepted. As I didn't have access to my friend's car that day Ramon drove here and picked me up - great service!

Love the new Sorento! Very nice vehicle. We got it from Michael **. He treated me very good. Nothing but praise for Bev Smith Kia. My son says he will be go there for his next SUV. Would recommend this dealership to anyone looking for a no pressure place to look or purchase a vehicle.

Wait time was bearable and job completed efficiently. The amenities offered was great. Had lunch while I waited. Would definitely return for service. Purchased my car (2015 Soul) from another dealership, but I don't go there for service as I believe they taint the cars in the service process.

Replace driver side mirror. Jake in the Service Department was great. Went out of his way to help me. All the employees in that Department were friendly and courteous. I highly recommend your agency. I have been to another Kia agency and they don’t compare to your place. Very happy to have gone to your place for service.

This 2013 Kia Soul I got is so awesome. I am so happy with it and Alex the salesman was awesome and very friendly and outgoing. Thank you again. I will be looking for business and sending your way. I will never own another vehicle other than Kia again.

Everything was done perfectly. Not a long wait and if there was a need for something other than the regular maintenance, they came and explained everything. I would definitely recommend their services 100%. Everyone is so nice and polite and they provide a ride for you if you do not want to wait there.

Love my new car. Love the very professional service of employees for my 1st oil change. Waiting room was very nice. Washed and vacuumed the car. Brought the car to me when finished. Made sure everything was ok and that I didn’t have any questions.

I have been taking my 2018 Kia Sorrento to ft. Pierce bev Smith Kia since I’ve owned it. I also had a 2016 Sorrento that I began taking there after another dealer always seemed to no be able to get me in for service. Ft. Pierce Bev Smith is always able to get me in and out timely. Staff is great and they offer food and drinks while you wait. There is even internet available if you so need it. I will continue to bring my car here for service as long as they continue to deliver. Thank you.

Brendon a bright young salesperson who is one of your sales representative was professional, excellent knowledge on the cars, had great listening skill, and met all our needs. He is a keeper and an asset to your sales team. He was professional and the best we ever met, he is a leader, smart and amazing person.

The service was efficient, comfortable, and expedite. Plus, I got back my car cleaner than I brought it in. Each representative was courteous and helpful throughout the process. I waited in a comfortable sitting room where I was offered a sandwich while I waited!

I'm very please with Bev Smith Kia in Fort Pierce. It all started with my Salesman Mario and the Sales Manager CJ. The Service Department all ways give me great customer Service. I give this location five star and a ten rating.

The service dept is exceptional. I love the pick up and drop off service the most. It’s such an appreciated convenience. Whatever the issue, it’s handled promptly and very courteously. The service dept at Bev Smith Kia in ft Pierce is first class always!

Staff is always kind and courteous. Waiting area is very clean and accommodating. I was able to eat great snacks and get caught up on work on the free WiFi. Typically I would dread going to the dealership; however, this dealership made the process an amazing one. Thank you all!

All is great except I think or hope the car washes should be better and more complete in and out. Windows were very poorly done which can be dangerous driving. I know this is not very important but to us seniors it is very important.

The sales representative Anthony ** was exceptional in getting me as close to my desired cost. I appreciate his efforts as well as the manager Jesus. Both were doing the best to get me what I wanted. Kind and courteous and down to earth people at Bev Smith Kia. Great business acumen. I’m thoroughly pleased even though my payment was not on the money of what I hoped.

David and Prasa were the salesmen that worked with me. They were both really great and very helpful. They went out of their way to help me with everything. Amanda was wonderful when she sat in the car with me and explained all the different functions of the car. She said that she would help me any time if I needed her to explain something again. A great threesome to help me through this.

Sales Associates Noelia ** and Sandra ** and finance Mgr. Jesus ** were truly exceptional and excellent in their care of us during the purchase and post-purchase process. I would want for someone I know to have them to deal with as well.

We were amazed as to every aspect of our experience at Bev Smith Kia in Fort Pierce, FL! Frank ** was extremely knowledgeable about the product, professional, courteous, and upfront about pricing. Would definitely recommend to others and return for future purchases.

Everyone was great as always. Busy, friendly and knowledgeable!! No problems. I am glad I choose a kind soul. I don’t ever mind waiting as they make the wait pleasurable. Every service employee makes sure the job is done right. Even if the car gets washed and they see it could be better they make sure it is redone. So even the simple things are addressed. I think the sales department could be a little less aggressive and much more knowledgeable about the products they sell. I was told a CD player was in the vehicle and there wasn’t. Also I was not shown all the different buttons and how they work. Service is great. Sales needs work.

Scott from the Smith Kia service dept in Fort Pierce is very respectful, friendly, knowledgeable. Great asset for your company. The whole service dept team is great. My only concern is the high labor cost. The piece they just replaced costs $8.95 and yet my total bill was $279. I believe Kia should consider reduce their labor cost especially for clients like me who own 4 Kias. Thank you.

Great job, great crew, great people. Amazing customer service, everyone at Bev Smith Kia needs a raise because they are so amazing!!! I was literally in there for 2 hours but they fed me. Gave me a complimentary massage on the chair, time flew by and I’m just so happy with my car and the outcome.

All were very friendly and went out of their way to make us comfortable while we waited. From the moment we arrived until we left we felt welcomed. The time passed by quickly and there was plenty of ways to spend our time in. Thank you.

What I appreciate about this dealership is that they talk with you first to see what you're looking for and how much you want to spend. They don't try to steer you to something you cant afford. Never felt any pressure at all.

Bev Smith Kia is a pleasure to do business with. Whenever I bring my car in I get a full report on all systems and I am never pressured into any additional work. The waiting room is great with coffee and goodies.

Very pleased. Quick and efficient. Was taken in on time and finished on time and appreciated the free wash. Waiting room comfortable and well stocked. Service area clean, free coffee and a wide variety of snacks complete the picture. Overall a good experience.

We are very happy with our vehicle purchase from Kia. Tony was an awesome salesman, very thorough! He showed us all of the amenities that the SUV offered us. We do plan to return in the upcoming future for a car. Thank you.

The service representative was very accommodating and professional. He researched my service warranty to ensure maximum service. I really appreciated the extra steps he took. Another representative offered me a soda or water, along with a sandwich. He was very kind and friendly. The primary rep thoroughly explained the reason my indicator light was on, as well as explaining the repair procedure after talking with the repairman. The atmosphere in the waiting room was warm, friendly and inviting. I enjoyed the massaging chair and watching tv!

We have purchased our vehicles from this KIA dealership since 2010 because of the great service, very personal treatment, and quality of the vehicle. I have now added your service tech Jake to the list that keeps us coming back. Jake is very knowledgeable and always takes the time to explain everything to us. He takes care of all our vehicles needs and he makes certain that it is always completed perfectly. Jake is a true asset to your company. It's nice to know I can depend on him to make sure that my vehicle will get the attention and care it deserves. Thank you.

Great Service... my husband's first experience having the care serviced and he was completely satisfied! He said Scott was very professional and honest, the courtesy transportation service was wonderful and he will definitely communicate his great experience with his friends and co-workers.

Had a great experience at Kia. I went to another dealership before this and the sales people were very aggressive in the Sales Techniques and wanted nothing but to pressure me and empty threats and thankfully a family member recommended Kia and Im glad I came. Mario and the staff at this took great care me and gave me a great car!!

Angelo ** is and has always been wonderful in helping us purchase our vehicles. This is our third purchase from him. We appreciate his honesty and expertise. 10 stars. We feel safe and sound in our cars. Your whole team treats us like family and we thank you, God Bless.

I am always approached with kindness and thoroughness. I am advised of my costs PRIOR to my repairs and services. Bill has been my service rep for years and, in his absence, Scott. Their knowledge is overwhelming and way beyond their years. I applaud them both!

Everything went well everything went well. Got in real quickly which I didn't expect the oil and filter change was replaced and a air filter. I was in the waiting room for just one hour so it was really the fastest oil change I had gotten.

The battery died in my car right before I was supposed to go in to work. Your employees at Bev Smith Kia of Fort Pierce were timely and incredibly polite once I got my car in. they also made sure the work would be done before my wife and I came to get it after my work at school. I would most certainly recommend your service department at that dealership to anyone I know.

We had our normal car service a couple of weeks ago. I don't remember receiving a survey for him. I even requested one via email. This survey is for him. He did an excellent job like he has in the past for us. He kept us informed of the progress of the service. He made sure we had what we needed while we waited. Your other staff did an awesome job too. I watched them work as a team to make our wait comfortable. I give them all an A+ rating.

The gentleman that helped me when I took my car in for service was excellent. Very helpful and friendly. Car was serviced in a timely manner. The car was washed and vacuumed very well. It’s always a pleasure to take my car in for service.

Tony ** he is a nice car salesman, very friendly, nice smile. The young lady that took care of me was also very nice. And the nice guy that did my paperwork was also very nice. You will most definitely send you customers. Thank you.

Aaron was wonderful!! Polite, respectful, fixed the problem, gave full details. The waiting area is comfortable and I felt well informed the whole time. Water and choice of beverages really was nice. Thank you for the friendliness!

After being truly welcomed, the work was totally explained and the time estimate was right on money. I left very satisfied with my experience. The waiting lounge area is comfortable and well stocked with refreshments and the facility is clean and neat.

Very happy with the service of the Kia repairs in a timely time frame. Bill ** was great with the communication & getting the necessary repairs handled while communicating with me regarding what needed to be done. The shuttle to/from dealership was great & the drivers were very nice.

Semi-annual maintenance... Everything was provided for: coffee, tv, magazines, snacks, and a courteous and helpful staff. Work was complete sooner than expected. Great work I will definitely come again. They even took care of a problem on my rear passenger side tire. It had a bulge in it. Now I think I have a new tire.