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Bev Smith Kia Reviews

Fort Pierce, FL

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About Bev Smith Kia

Bev Smith Kia is a Kia dealership located in Fort Pierce, Florida. It sells new and used Kia vehicles with or without a trade-in. You can estimate your trade-in value and get preapproved for financing online. Sales are available seven days per week, and Bev Smith Kia has a service center on-site for repairs and routine maintenance.

Visit www.bevsmithkia.net
Pros
  • Lifetime warranty available
  • Online inventory
  • Financing preapproval
  • On-site service center
Cons
  • Additional dealership fees

Bev Smith Kia Reviews

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    1 featured review
    How do I know I can trust these reviews about Bev Smith Kia Stuart?
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    Page 4 Reviews 225 - 375
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 11, 2021

    Tony and James were very helpful in selecting the perfect car with me. The only thing that I would change is in your waiting area you need healthier snacks. The snacks you provide for waiting customers are terrible and unhealthy.

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    Sales & MarketingStaffRates

    Reviewed Feb. 6, 2021

    We are satisfied with our experience with leasing with Kia. Patrick ** did a wonderful job throughout the entire process of the sale. He was helpful, encouraging, and understanding. The vehicle was already at the dealership for us to look at and test drive. Patrick ** spoke to my father many times making sure he understood what we were interested in and what we could afford. The only issue would've been the length of time we were at the dealership. Overall, it was a positive experience, and we appreciate it.

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    Sales & MarketingStaffBilling

    Reviewed Jan. 29, 2021

    The sales process at Bev Smith Kia was the smoothest and easiest process I've ever had when buying a car. My salesperson, Albert, was extremely knowledgeable and very patient as I had many questions. After filling out the initial paperwork, he showed me a Kia Sportage which I immediately fell in love with! My payments were amazingly low! Lower than I had thought they were going to be. I will be recommending everyone I know to shop at Bev Smith Kia and ask for Albert!

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    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed Jan. 8, 2021

    I arrived early and was greeted immediately. The service was quick while I waited in a clean and friendly waiting room. I was in and out just over an hour and my cost was kept low with honored coupons. Pleasant visit.

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    PriceStaffRates

    Reviewed Dec. 19, 2020

    I had a wonderful car shopping experience. My car salesman was Justin **. He was more than knowledgeable about the cars, super professional and friendly, patient, and most importantly NOT PUSHY!! I was able to get the exact car I wanted in my price range. A big thank you to the store manager for making that happen. I am beyond grateful and happy!

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    Staff

    Reviewed Dec. 19, 2020

    The process from start to finish was very pleasant. Went in for routine service on a vehicle and ended up driving a new car home. No pressure; all persons involved with the process were pleasant, informative, and knowledgeable of their part in the process. This is the second lease we’ve had with Kia.

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    Coverage

    Reviewed Dec. 7, 2020

    1. Car was not washed. 2. Two days after service, all 4 tires had low pressure warning at 28 and 29 psi. 3. Original tire stem covers were replaced with 4 little black ones. I would like to get back my original stem covers.

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    Punctuality & Speed

    Reviewed Nov. 30, 2020

    Quick service, was in and out. Look forward to next service. Car was done perfectly. Car runs great. Will buy again. Bev Smith is a great car dealer. Kia is a good car. Forte was a good choice. Car runs great.

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    Customer ServiceSales & MarketingStaffHonesty & Transparency

    Reviewed Nov. 25, 2020

    Due to our budget, my wife and I had ruled out most vehicles including the Telluride that we really wanted. During our vehicle search we must have had 30-40 salespeople call us across 10-15 different dealerships but, when we made the decision to move away from our first choice (Kia) we wanted to tell the sales guys face-to-face since they were so patient, honest and helpful for us. I called them up to let them know that we had to choose another vehicle and that they were the only reps that I chose to call since we felt that we owed them a call at a minimum. Before I could hang up, they asked for me to hold while they had some discussion with their managers. When they got back on the call, they asked for us to come back in, they wanted the deal to work for us.

    My wife and I decided to stop at the Kia dealership on the way to the other dealer that we were going to buy from and at least see what the Kia dealership could offer. The team managed to provide us with a deal that worked on the car that was our first choice, the Telluride. This wouldn't have happened without the hard work of the team at Bev Smith Kia, especially Justin and Steven. Thank you all.

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    StaffCommunication

    Reviewed Nov. 20, 2020

    The man who took care of my problem was very professional and keep me informed of what was going on. The work was done in a reasonable amount of time. He explained to me what the problem was. My car was washed and clean.

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    Staff

    Reviewed Nov. 12, 2020

    Pat made this experience amazing, very friendly and helped me with what I wanted. Pat and his partner made a wonderful deal for me to drive away with the Forte and I couldn't be happier with the Forte. They were very approachable and answered any questions I had.

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    Sales & MarketingStaff

    Reviewed Nov. 4, 2020

    Fort Pierce FL location. Pat was an excellent salesperson. Friendly and professional. Staff was very helpful with all questions. Got a good deal.. Can’t be happier - service was exceptional - Finance was on top to give us what we needed. I'll recommend it to friends and family. Car is very good in gas. Love it.

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    Staff

    Reviewed Nov. 3, 2020

    Brandon in Service Dept. Is AWESOME! Helpful, respectful and always attentive. His knowledge about the tech stuff very helpful. Mind you we have two (2) 2021 K5’s. We are very please with the all around service from the Salesman Steeven ** to the Service Brandon and Jake.

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    Price

    Reviewed Oct. 26, 2020

    Very happy with my vehicle and my experience in your showroom! Pat and his partner were great. I shopped around quite a bit. You are 1 hour from my home and it was worth the trip. Next time I need a car I will make the trip again.

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    Staff

    Reviewed Oct. 22, 2020

    While I’m happy and feel I got good service, My one concern would be that I saw four separate employees drive my car. They all wore masks but I would feel better for the health and safety of everyone if only one person drove my car.

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    Staff

    Reviewed Oct. 10, 2020

    Great experience overall! From start to finish, walked in and walked out, in less than 2 hours, I was driving my new K5! Second vehicle purchased with them, and we will absolutely be back again for a third vehicle. Excellent experience in every sense. Completely satisfied. 100% plus!

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    Staff

    Reviewed Sept. 14, 2020

    It was a great pleasure working with Persaud. He went the extra mile to make sure that I was taken care of from start to finish. And I’m truly happy with my car. I will definitely recommend my family and friends to purchase with Kia.

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    Sales & MarketingStaff

    Reviewed Aug. 27, 2020

    Terrance **'s is our sales person. He was Fantastic, totally in tune with my wife and I as to what we needed in a new vehicle. As always I am never disappointed in the service we always receive at Bev Smith Ft. Pierce. This is the fourth vehicle we have purchased since 2013 and we will be back again for servicing our vehicles with Bev Smith.

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    Sales & MarketingStaff

    Reviewed Aug. 26, 2020

    Everything went very well and in a timely manner. Frank was very friendly and helpful and knowledgeable. Do you atmosphere was very clean and neat. I would recommend my friends to Frank for any sale that they would like. After the sale of the car he was very helpful with a few matters that we did not know how to work.

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    Customer ServiceStaffBilling

    Reviewed Aug. 25, 2020

    Brandon was outstanding with his help on solving the issue with my car. I did have to do the financing and would have liked more facts on it. I wasn't told there would be a down payment needed so that took me by surprise. The new team working at Bev Smith now is much better than prior. I do think the communication could be better; I received calls that were not relevant.

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    Punctuality & Speed

    Reviewed Aug. 22, 2020

    I have been taking my cars to Kia in Fort Pierce for a long time. It is very easy to make an appointment and the service people are wonderful. I also love that they are being especially cautious during the pandemic.

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    Punctuality & SpeedStaff

    Reviewed Aug. 20, 2020

    Rachel service rep worked with my schedule, was professional, was willing to resolved my car issues. Rachel Manager of Service DEPT was able to resolved my car service issues. My experience here was great working with Rachel. Rachel Manager of Service DEPT gets the five gold star!

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    Reviewed Aug. 16, 2020

    Service was good but it took longer than I expected. They said I had it on the wrong settings but I did not. I had it on the lowest but they said it was set on high. I have never put it on high. This was about the air conditioning.

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    Staff

    Reviewed Aug. 2, 2020

    I had an absolutely great experience at Bev Smith Kia. I went in on Sunday to purchase a car and the salesman I was looking for was not in, another salesman contacted him and he came in on his day off. Tony was very helpful and accommodating.

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    Punctuality & SpeedMaintenanceStaffTransparency

    Reviewed July 31, 2020

    I had an appt scheduled for routine maintenance & when I arrived at the Service Dept. I was told that there were 2 recalls that needed to be taken care of. Of course this was going to make the appt. longer than I had planned but my Service Rep., Brandon **, was great in explaining why & assured me that he would do his best to get me out ASAP. He was very accommodating & gave me updates throughout my wait & got me taken care of within the time he suggested.

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    Sales & MarketingStaff

    Reviewed July 29, 2020

    Tony was very knowledgeable and a pleasure to work with and we will be referring all of our family and friends to him for future car sales. Eric in financing was great to work with as well taking the time to explain all of our options. Thank you.

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    Sales & MarketingStaff

    Reviewed July 27, 2020

    Three people were involved in the process of my purchasing my Kia Sorento. Noelia was our sales consultant and was very pleasant to do business with. She was also very knowledgeable about the vehicle. The finance manager, Frank **, was also very accommodating and a pleasure to do business with. Everyone at the dealership was friendly and courteous and I would definitely recommend the dealership to anyone looking to purchase a Kia.

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    StaffTransparency

    Reviewed July 26, 2020

    From the time I entered the service area until my departure I was treated courteously, professionally and knowledgeably. Brandon keep me up to date on what was transpiring with my vehicle. He made the whole experience a pleasure. I would definitely recommend Bev Smith KIA to friends and would tell them to request Brandon as their Service representative.

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    Customer ServiceMaintenance

    Reviewed July 23, 2020

    I love my little hamster mobile as my nephew calls it. I have the Kia Soul and I absolutely love it. I keep up with the maintenance and it has been a dream car. I look forward to the day that Kia comes out with a truck...

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    Staff

    Reviewed July 19, 2020

    Oil was changed told me about future repairs due to mileage. Branden? Was the one that helped me. Had a lot of writing on my paper work, told him I was a mechanic for a long time.. Gave me a copy of my paper work. No writing on it. All my problems disappeared. Thank you.

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    StaffHonesty & Transparency

    Reviewed July 2, 2020

    We were very happy with our car shopping experience! Ramon was very helpful, honest and efficient! The entire staff was helpful and friendly. Our brand new Kia Sorento is exactly what we were looking for! We would definitely recommend Bev Smith Kia to others!

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    Customer ServiceSales & MarketingStaffHonesty & Transparency

    Reviewed June 29, 2020

    Pat was my salesperson, and he did such a good job that my friend that came with me bought a Kia Soul as well! He was professional, informative, helpful, and most importantly NOT pushy! I appreciate that he listened and was honest. If he wasn’t sure about something he said so and then found the correct answer. He also made sure I was happy with my choices and the car I bought. He is great about getting back to emails and calls.

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    CoverageStaff

    Reviewed June 28, 2020

    They were very professional and courteous. Came in for routine service And they found a big problem with my lights and made sure my warranty would cover it. I'm not quite sure what else to say about it. I was happy with the service.

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    Staff

    Reviewed June 19, 2020

    I filled out a very complete survey and was knocked off the form somehow. I don't like Bev Smith KIA, but I was very pleased with my Service Advisor, Brandon **.. Now, I am being forced to elaborate more, but I don't have the time.

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    Punctuality & SpeedStaff

    Reviewed June 15, 2020

    I came for my first oil change. Service was fast and efficient. Waiting room was nice and my service advisor was polite. I was given proper paperwork and walked through all stages. All in all everything went well as could be expected.

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    Staff

    Reviewed June 11, 2020

    Bev Smith Kia Fort Pierce. This is the second car I have bought from this Kia location. They have been nothing but helpful, kind, and professional over the past 5 years. This particular time, Tony Cross was great!! He was so helpful, found me exactly what I wanted, and was able to explain all of the special features of my new car from front to back! I am so happy with my new Kia Sportage!

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    Reviewed June 2, 2020

    Bev Smith Kia of Fort Pierce is great. I live in Stuart so having to drive all the way up there is a pain in order to full fill my tires and battery for life program since the Stuart Kia doesn’t offer that program. I would prefer to go to Stuart Kia to save time!

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    Customer ServicePunctuality & SpeedMaintenanceTimeliness

    Reviewed May 25, 2020

    They got me in and out the same day and fixed the problem. Washed the SUV without asking. WOW prefect work and went above expectations. Called later that day to thank me and inquire if I made it home safe.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 24, 2020

    Once again we had a great experience for our service appointment. We have been a customer of Bev Smith Kia for (7) years. We are in our 70's & have purchased many cars & trucks in the past 60 years and have never had the service that Bev Smith provides. They are thoughtful, considerate, knowledgeable and always able to answer any questions. Our service person "BILL" needs a pay raise because he's the best. The owner of Bev Smith Kia or the service manager may call me to ask us any questions.

    Garry & Suzzie

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    PriceStaffBillingRatesTransparency

    Reviewed May 17, 2020

    Purchase experience was focused, professional, knowledgeable and pleasant. Ramon listened and helped direct the purchase process to obtain an acceptable price and monthly payment. Tony completed the process with finance and delivery of the vehicle and explanation of its features.

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    Punctuality & SpeedStaff

    Reviewed May 13, 2020

    I have to admit it took awhile to get our appointment at Bev Smith Kia in Ft. Pierce, BUT once my wife and I went to your service department to drop off our vehicle we could see why it took awhile. The service was thoughtful, clear and concise. Tom helped us from start to finish even the complimentary car was was great. Thanks guys.

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    Punctuality & SpeedMaintenance

    Reviewed May 7, 2020

    All good. Kia sent e-mail to remind me in case I forgot of scheduled maintenance and after they performed scheduled maintenance they washed my car. The waiting time was very reasonable for the oil change and tire rotation etc.. I am glad I have the maintenance plan.

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    Reviewed May 5, 2020

    As usual Kia's Service Department showed excellence from beginning to end, always, going that extra mile, even with all that is going on with Covid 19. Keep up the good work and Kia will always be a great place to shop for a vehicle and have a great place for service and repairs.

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    Staff

    Reviewed April 30, 2020

    Oil change and tire rotation. I ordered parts as well. Tom in service was very professional as well as the gentleman in parts. Good experience except for the requirement of having to write 40 words to submit. In the future I will not fill out a survey with this requirement even though I was very pleased with the service I received.

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    Punctuality & SpeedStaff

    Reviewed April 30, 2020

    Jessica ** was very courteous, prompt and professional, all service was completed and accurate, I would recommend Jessica as one of your finest employees, My car was washed and cleaned for me at the time I was told my service was complete.

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    Rates

    Reviewed April 24, 2020

    Motor failure. Service Adviser Bobbie ** took special interest in my case of excessive oil consumption. She took advantage of the tech support available from KIA for motor replacement, no luck but at least she tried. She is a great service adviser and listens to the customer.

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    Punctuality & SpeedStaff

    Reviewed April 15, 2020

    Everything was 100%. Device percent and car wash. Jessica was very polite and professional. I would definitely get my 2020 Kia Soul serviced here again. Very professional, very quick. Thank you to your team!!!! Have a great day!! Thanks again.

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    Customer ServiceStaff

    Reviewed April 6, 2020

    The Service Rep. Jake ** is very attentive to the customers needs. He goes over and beyond. A perfect role model for other employees to follow. He advises the customer from start to finish also offering shuttle service while the car is being repaired. Unfortunately, we found out that he was terminated. Unacceptable. This service center's Mgr. has made a irrational decision.

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    Punctuality & SpeedStaffCommunication

    Reviewed March 19, 2020

    I was treated in a friendly manner. Was kept informed about what was going on with my car. Jessica was very friendly and she went out of her way to keep me informed. She also made sure that I comfortable while waiting for my vehicle.

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    StaffSales Tactics

    Reviewed March 19, 2020

    Frank ** was a very patient salesman, he showed us lots of colors. He wasn't high pressured, since we are a repeat customer. The finance office was very efficient. We have bought 3 Kia Sorentos there, we like the improvements and added new safety features.

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    Staff

    Reviewed March 12, 2020

    Bobby ** is an amazing person. She was very helpful in getting me to bring in my car to get the help that was needed. She has an infectious personality that serves to reduce anxiety and build confidence in the company. This company is blessed to have someone like Bobby ** as service manager.

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    PricePunctuality & SpeedMaintenanceStaffRates

    Reviewed March 3, 2020

    Service Rep was friendly and handled my preventive maintenance. Work was done promptly and correctly at a reasonable price. Waiting room was comfortable and provided drinks and snacks. I will utilize this service department in the future.

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    Sales & MarketingStaff

    Reviewed Feb. 9, 2020

    Sales consultants Will and Ramon greeted me in the parking lot and were with throughout the buying process. They were very helpful and made me feel like an important customer. Credit consultant also was helpful, explained other packages available. My Kia forte is NICE.

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    Sales & MarketingStaff

    Reviewed Feb. 6, 2020

    Friendly dealership. All the salespeople make you feel comfortable. Even the people that service the cars are great like Bobby **. As a whole the dealership is doing the right thing. I would recommend this dealership to anyone looking to buy a Kia again. Thanks for the great service.

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    Staff

    Reviewed Feb. 4, 2020

    I had a horrible experience a few times at this dealership. This time was not much difference. Found the service writer to be very knowledgeable & professional! He was obviously overwhelmed, what bothered me by this was the Service Manager just sat outside and just watched everyone going crazy and did nothing. I believe my advisor name was Kevin. He did his best to get my vehicle done. He was very helpful, hope your company finds more people like this & gets their act together.

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    Staff

    Reviewed Jan. 29, 2020

    All work on my vehicle was done in a timely fashion. My service rep Jake ** was polite, courteous and hardworking to meet my needs. I would and have recommended Bev Smith Kia to others. Thank you for making the service dept customer friendly.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 29, 2020

    Loving my new ride. Noelia was great. I would recommend all my friends to Kia in Fort Pierce Florida. My Sales rep. Noelia ** was very helpful, nice, answered any question I had. She also followed up with me to see if all was good. I've been dealing with Kia for over 10+ years. She was the best rep yet. I will tell everyone about her. She's my girl. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2020

    We responded to a call from Ramone. Our lease was almost up, so we came in to talk about it. He was very professional and helpful. Great customer service. We went with another lease and are very happy with the car. There were things that we would have liked but your manufacturer does not offer much flexibility in color of interior (lighter interior was preferred) or exterior (silver was preferred). Our process was much shorter than our last purchase/lease. We were extremely happy about that. Overall good visit. Thank you!

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    Staff

    Reviewed Jan. 18, 2020

    Will and Dave are very knowledgeable and helpful, they were not pushy or just out to make the deal. Eric, my finance manager was very knowledgeable And explain to me everything in detail. I was very satisfied with a customer care and concerns that they all Showed me that Appreciate their customers.

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    PriceStaffEase of Use

    Reviewed Jan. 16, 2020

    Every time I go to Bev Smith Kia my experience is EXCELLENT!!!! They know how to take care of customers, they communicate with you and keep you appraised of the progress, cost and what’s being done. Business is always clean and very user friendly. ALWAYS refer people to this dealer and service department.

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    Sales & MarketingStaff

    Reviewed Jan. 16, 2020

    Truly exceptional service. Our experience was fantastic. My salesperson Arron was very knowledgeable and patient with my wife and I. We are very pleased to be part of the Kia family and look forward to driving our new vehicle.

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    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2020

    We drove from West Palm Beach because of a bad experience in west palm. We had a Great experience and they made the process quick. Had to bring my two kids and they made it easy & helped with my kids having a good time.

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    Reviewed Jan. 10, 2020

    Ruben worked out a good deal for me. I am happy with my new Sorento. I did not expect to leave with a brand new model. I had a 2017 and always had very good service and confident that will continue. Thank you.

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    Staff

    Reviewed Jan. 8, 2020

    Each time I go for service, I am always greeted in a timely matter. Staff is always friendly and work is usually done in the length of time they say it will be. Everyone at your dealership is very friendly.

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    Staff

    Reviewed Nov. 22, 2019

    I had to get my valve cover gasket changed due to leaking. I told My advisor Laura and she was awesome and very helpful. Also the staff was excellent. Very friendly and easygoing. Of course happy that I was able to take my car home the same day.

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    Staff

    Reviewed Nov. 18, 2019

    This was the quickest car I have ever bought. Dino was great. Your finance person was great. I will definitely your dealership to my friends. I love my car. Thank you so much. I liked hitting the gong. That was different. Salespeople were nice. They even held an umbrella over me when I walked in. It was raining. I don't have much more to say.

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    Customer Service

    Reviewed Nov. 14, 2019

    Laura and Angelo are the most customer focused, positive attitude individuals I have ever met. They are a huge asset to the dealership. Service was completed in a timely manner and they kept me updated throughout the entire process, from check in to courtesy wash.

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    Staff

    Reviewed Nov. 10, 2019

    I did not purchase my vehicle at the Fort Pierce location. Due to recent ownership changes where I purchased my car I decided to bring my vehicle to the Fort Pierce location for service. All of the staff there was professional and courteous. I was delighted to have Laura ** as my Service Consultant. She is the best! I will continue to have my vehicle serviced at the Fort Pierce location after having such a positive first experience with my vehicle.

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    Staff

    Reviewed Oct. 19, 2019

    We had a very good experience. Our sales lady, Noelia **, was very friendly and helpful throughout the experience. She showed us the Sportage that we were interested in. She helped to set up our phones and answered all our questions. We were very satisfied and would recommend Bev Smith Kia to our friends.

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    Staff

    Reviewed Oct. 7, 2019

    I came in for a rear passenger tire repair. The entire service team was exceptional. From arranging for a courtesy ride, to a complimentary wash when they finished, Jack kept me informed on updates thru out the process. Thank you everyone.

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    Staff

    Reviewed Sept. 25, 2019

    100% satisfied with my car buying experience in Bev Smith Kia. The sale man: Dave ** did a great job. I would recommend Bev Smith Kia to anyone who need to buy car. They were very helpful and patient with me. Thank you Kia.

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    Staff

    Reviewed Sept. 23, 2019

    Regular oil change. My visit was as always pleasant and professional. I was warmly greeted and felt well attended. I would recommend your car and service to family and friends knowing that service will be expedited in a timely manner. It's important to know that you are receiving the attention necessary.

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    Staff

    Reviewed Sept. 22, 2019

    Kia 2019 Soul. I am not only pleased with the extremely helpful service but I truly enjoy my Kia. I would recommend Fort Pierce Kia to anyone looking to purchase a used or new vehicle. This is my second Kia. My first one was used and I was able to trade it in for a new model. Both are great cars and good on gas.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    Second service. Took less time than anticipated. Staff was excellent. Always able to answer any questions. I really like the car. It gets great mileage and I don't have a lot of miles on it. I am trying to drive it more.

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    Sales & MarketingStaff

    Reviewed Sept. 21, 2019

    Sales force were exceptional. All around very positive, good atmosphere, sales people very upbeat. Love the overall experience. Sales man top notch for helping us. Location very good and easy for future service. Used service dept for our other Kia. Very satisfied.

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    Staff

    Reviewed Sept. 19, 2019

    Laura my service rep is always courteous and makes sure we get our car serviced as quickly as possible. The only inconvenience is the distance we have to travel to get service due to the sale of Kia in Stuart. In order to maintain our tires and batteries for life warranties we need to drive to Ft Pierce. Otherwise all is good. Laura is always there to please, glad she is with you.

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    Staff

    Reviewed Sept. 18, 2019

    Sales staff took the time to ask questions about driving habits, vehicle use, and expectations to match you to a vehicle that can work for you and your budget. People are friendly and upbeat. Paperwork is a little slow, but everyone is positive and professional.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2019

    I purchased a 2020 Kia Sportage from Bev Smith Kia in Fort Pierce, FL. It was the best experience I have ever had buying a new car. I did most of it by email and phone, Frank was fantastic. We reached a deal before I went to the dealership. I live 60 miles away. When we got there we met Frank and he turned us over to Chris, he also did a great getting us acclimated to the new vehicle, The finance person was also great. Did not try to oversell and took no for an answer. Overall I rate Bev Smith and personnel 5 stars. I would recommend them to anyone.

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    Staff

    Reviewed Sept. 12, 2019

    Stopped in without an appt & Laura was my advisor. I didnt want to wait around so Brooks took me home & picked me up when the car was ready. Laura (possibly Lauren) was a great, thorough, friendly & helpful advisor.

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    Staff

    Reviewed Sept. 12, 2019

    Service was exceptional, and timely, vehicle was promised to be completed by 3 o'clock and was. Service writer was very professional and courteous. Bought the car in Stuart, but this is closer for me, living in Port St Lucie.

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    Staff

    Reviewed Sept. 11, 2019

    Laure was so nice helpful and informed me with the repairs on my car . Being handicapped she went out of her way and delivered the car to me. Very friendly place. Everyone was willing to help. I’ve taken my car to other Kia dealer but I’m so happy I came here.

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    Staff

    Reviewed Sept. 11, 2019

    August 9th we purchased a 2016 Kia Soul with 35,000 miles after not being allowed out of the dealership. I physically had to try and pull the license plate out of the salesperson's hand and hollered for my keys to no avail. A manager hollered out "If we sell you the car for $10,300 will you take it?" To get out of there we said "Yes." We were ushered from the showroom to a backroom and signed the necessary paperwork. Drove the car for two days when I notice a big oil leak under the car. Returned to service department; to shorten the story, the engine had to be replaced then the transmission belt and most recent there's a computer glitch that needs a part. Week after week it's been one thing or another.

    We're seniors and they saw us coming; still we are not stupid enough to take this car given its issues, irritation and inconvenience caused. We simply asked for a 2019 Kia Soul with 30,000-35,000 miles with the same 2.5 liter engine, back up camera and options that match our first buy for the same price. This would be a fair resolution to all we've been through. We ask for no more and no less. No results thus far. We are presently working with the BBB and Kia Corporate to see if they will show good faith and consideration for a deal gone wrong and an auto that should never have been sold as a "Certified" used vehicle.

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    Staff

    Reviewed Sept. 8, 2019

    From calling in, to getting a courtesy ride, to getting my trunk fixed was great service. Friendly staff and quick service is all anyone can ask for. The employee who scheduled me was nice and accomodating. Your courtesy drivers were friendly, we had great conversations and drove in a safe manner. My trunk was fixed quickly and correctly. Thank you for being exceptional!!

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    Customer ServiceStaff

    Reviewed Sept. 7, 2019

    The overall experience of the service of Ft Pierce Kia has always been exceptional since I have owned both of my Kids for several years. Customer service has been by far very professional and extremely satisfying. It is never a bad experience and the work is usually finished earlier than estimated. This time was no different. Always a pleasure and greatly appreciated.

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    Staff

    Reviewed Sept. 1, 2019

    Want to thank you at this Kia dealership. My first time going there. All I can say the best experience I’ve had at any dealership. A lifetime devoted customer for sure. A special thanks for the young man Peter that helped me. Very professional. He is what truly impressed me the most. Every company needs a Peter.

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    Staff

    Reviewed Aug. 30, 2019

    Lasharde ** is a great service adviser. Very satisfied with his help. thanks L A. I have always been happy with Bev Smith service dept. I would recommend Bev Smith & Lasharde ** for great service dept. for their Kia. Also, appreciate the snacks!

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    Reviewed Aug. 29, 2019

    This was my first interaction with the Fort Pierce location. When I drove in I was pleasantly surprised to see a familiar face. Laura ** who took such good care of me and my car in Stuart is now in Fort Pierce. That being the case I am confident I will see the service I need when I bring my car in. Bev Smith Kia is lucky that instead of going with Wallace she showed her loyalty to the Bev Smith name.

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    Reviewed Aug. 26, 2019

    2019 Kia Optima S. Angelo was able to match a deal I found at another dealership, and that dealership lost the sale. Great car and easy process. Everything was in order. My father also bought a Kia Optima, but a 2014 model and has been great so far.

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    Staff

    Reviewed Aug. 24, 2019

    Fast and reliable, people were very friendly, I would use the service dept. again. The salesmen are great and it is very convenient for me making the appointment was to my lifestyle and my availability. They were fast and thorough.

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    Customer ServiceStaff

    Reviewed Aug. 8, 2019

    Oil change, tire rotation and problem with right rear hub. Excellent experience, every employee I met was focused on providing the customer with the best service. All were friendly, especially the young lady who greeted me upon arrival and kept me informed throughout my visit.

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    Sales & MarketingStaff

    Reviewed Aug. 7, 2019

    We got everything we wanted and more with our purchase. I did not feel pressured to buy. Angelo ** was so helpful. He is always a pleasure to work with. He understood our needs and wants. We are absolutely thrilled with our new vehicle. I would have no issues with recommending Bev Smith Kia.

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    Sales & MarketingStaff

    Reviewed Aug. 1, 2019

    2019 Kia Sorento Sport Utility. Angelo is very good to deal with. This is our fifth car we have leased through him. He is very personable and has your best interest when working with you. He a big asset to your sales force. He makes it a comfortable experience.

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    PriceStaff

    Reviewed Aug. 1, 2019

    The service group did a fantastic job of finding the problem. Turn out the bulb was bad and made other lights not work correctly. I really thought the work should have been covered by warranty. My car is less than a year old with 13000 miles. They did cut the price some to help me.

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    Reviewed July 26, 2019

    We love our new SUV!! We give a 10 out of 10 to Scott and Rob!! We recommend Bev Smith Kia to everyone!! Thank y’all so much!! We recommended you to our neighbors and they are driving a new Kia! We are very happy with our choice and look forward to buying our future cars from here!!

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    Staff

    Reviewed July 23, 2019

    Brian and team were great when I took my vehicle in last Saturday. I just needed my scheduled maintenance but things couldn’t have been better. Everyone was super friendly—even on one of the hottest days this summer! Car was complete when promised and no attempt to sell me something I didn’t need. Great customer service—almost makes taking my vehicle to be serviced fun if you can believe that!

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    Staff

    Reviewed July 21, 2019

    I was greeted promptly and the staff was very friendly and knowledgeable. I have recommended this dealer and services department to all my friends. My sister has already been to service department at Bev Smith Kia and she will also be returning to have her car serviced there again.

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    Reviewed July 21, 2019

    During my travel across the country to visit family and friends I had my car serviced for its normal oil and filter change. It also needed an alignment and wheel balancing which was brought to my attention by the service technician.

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    Staff

    Reviewed July 15, 2019

    New 2019 Kia Forte Sport. We had an excellent experience! This dealership is top notch with a wide selection. Our salesman Alex was absolutely fantastic! He didn’t put any pressure on us, was beyond helpful and made us feel like family. We had a great time test driving different vehicles with him. There’s no doubt that when it’s time to replace this car, we will come back here for another Kia!

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    Reviewed July 13, 2019

    Service is always excellent and any questions are answered promptly. Delivery of the vehicle on time as promised is another added feature of the service experience. The free car wash is also a nice additional feature. Also the parts department helped me out with some touch up paint that I needed which was reasonably priced.

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    Staff

    Reviewed July 12, 2019

    An oil change and a routine prevented maintenance was performed. I appreciated the complimentary carwash. The people did an excellent job. You have a very comfortable waiting area. Every employee that I came in contact with, was very friendly and cordial.

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    Customer Service

    Reviewed July 1, 2019

    My vehicle was checked. Oil change and tires rotated. Always a pleasure to visit an organized and professional operation. You're the best. Thank you. Sorry for the delay in responding to your request. See you in December. I'm done with this. Gotta go.

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    Customer Service

    Reviewed June 28, 2019

    Car started bucking while driving. It happened 3 times so I went to Kia. The first time I waited over 3 hours and was told there was nothing wrong they could not find problem. I less given the car back after spending $65.00. 2 days later it happened again. I called service and was told to bring car back. Malfunction light went on. After waiting 2 hours I was told it was sensors and I am getting hit with over $600 for this repair. I am not happy with service anymore since Scott left.

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    Reviewed June 23, 2019

    I am truly amazed at the level of courtesy and respect provided to me during my service appointments. The timeliness is an additional plus along with the complimentary snacks during the wait and complimentary car wash. The overall service is A+.

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    Reviewed June 21, 2019

    The battery died in my Kia Soul. I called the dealership in Stuart where I bought the car and where it had been regularly serviced. But, my emergency was a day late and a dollar short. That dealership switched to another company the day previous and would no longer honor the Lifetime Battery and Tire contracts. Nice. So I called Bev Smith Fort Pierce. They would honor the contracts no problem. I got my car jumped, and drove it up for a battery replacement. Turns out it was their busiest day of the week. But they got me in and out in under an hour. Thank you Bev Smith Fort Pierce. I will be back.

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    Staff

    Reviewed June 17, 2019

    Exceptional experience!! Had no pressure and I am very happy with my SUV. I will definitely recommend my salesperson Noelia ** and Bev Smith Kia of Ft Pierce. I am truly happy with se Safety features Kia has in the new vehicles.

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    PriceStaff

    Reviewed June 16, 2019

    Was conducted in timely manner. Staff was friendly and welcomed me as soon as I arrived to check me in. They called to verify work before doing it. The price was a little costly for the labor. I would recommend them to friends and family. They provide a comfortable environment while you wait for your car.

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    Staff

    Reviewed June 14, 2019

    I was initially impressed with Chris **, sales consultant, when he found and brought us a Kia Soul to literally try on for size. We needed more passenger leg room for my husband's long legs. We were satisfied with the fit and returned the next day for the purchase. The whole Kia team went out of its way to find the 2020 Mars Orange Kia Soul S with two tone seats. We negotiated for a good trade in and purchased the car, picking it up the next day. Chris again went out of his way to keep us dry in the pouring rain when we finally got into the car to go home. Bob ** was very informative about the car and the value of extra coverage for future maintenance costs. We appreciate all the help we got from Chris, Bob, and those managers who made to trade possible.

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    Staff

    Reviewed June 7, 2019

    Great and friendly staff. Clean environment. They take good care of me. Car was clean in time and on time. The finance manager was clear and understandable. All equipment was in the car and it was all to my needs.

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    Staff

    Reviewed May 31, 2019

    I would like to thank Mason ** for the excellent service he provided during my three visits to your dealership. He was very courteous and understanding and did everything he could do to ensure that my vehicle would be repaired as soon as possible, including calling twice to obtain information about my extended warranty.

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    Staff

    Reviewed May 21, 2019

    Everything went well. Very pleased with service and technician. Time at facility was very reasonable. Service technician was knowledgeable and very courteous. Waiting room was nice and clean along with the coffee and snacks provided to all the customers. Car wash was a bonus.

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    Staff

    Reviewed May 21, 2019

    Needed to make an appointment for my only time off of work, they squeezed me into their very busy schedule. Mason made sure I had everything I needed and while I waited he checked on me in the lounge to let me know the progress of my car. Other staff were friendly and even provided me a private place to pump breast milk! Way to go Kia for helping out this busy mom on the go. I LOVE BEING A PART OF THE KIA FAMILY!

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    Customer ServiceStaff

    Reviewed May 17, 2019

    Peter ** is always personable,nice and professional. I was waited on immediately and my car was done in two hours. My car received a courtesy wash and all maintenance findings were reviewed with me. The customer service was great. I would definitely recommend this dealership.

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    Customer ServiceStaff

    Reviewed May 15, 2019

    Peter and Mason are amazing employees. Pay them more. They exhibit amazing customer service. They are friendly and I would trust them for any service calls and advise on maintaining the car. I trust them and am also happy with the quality of work on the service. I look forward to bringing in the car again. Have lots of Sumatra coffee available. I hope Pete and Mason are there again. They bring out the best in KIA.

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    Customer ServiceStaff

    Reviewed May 14, 2019

    The wait is always worth it (at least 2 hours) - even though you have an appointment! The service managers are always polite and do not force you into something you cannot afford at the time. The waiting room is comfortable and usually full of great conversation between patrons, considering it is early in the morning. This makes the wait unnoticeable!

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    Customer ServiceStaff

    Reviewed May 11, 2019

    My last service experience was good. All work was explained clearly before anything was done and was completed in a timely manner. Customer service was good. Quality of work was felt in my driving experience immediately. Staff was friendly and snacks and water were distributed.

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    Reviewed May 11, 2019

    Our service technician Mason was fantastic and are looking forward to seeing him again on our next visit which will be very infrequent because of the great KIA product. Give Mason a Triple ada boy from us. Garry ** and Suzzie **.

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    Staff

    Reviewed May 1, 2019

    This was my 2nd visit to the service dept and the men were so attentive and helpful. I appreciate everything your Company has done for me even replacing my first Kia Soul which was totaled with only 5k miles and I came out with not a scratch after being roll over 4 times. I Love Bev Smith and my Soul and the maintenance dept.

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    Staff

    Reviewed April 24, 2019

    My first service visit to Bev Smith Kia. Won't be my last. The service, knowledge and care were without fault. I was kept up to date on the work status. Service department personnel were great. And the complimentary car wash didn't hurt! Everyone was very friendly. Will tell anyone with a Kia to go there.

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    Contract & TermsStaff

    Reviewed April 24, 2019

    OK, this time in Mason handled my service request. As usual things went well (with a little help from Jake!). He did ok in my book. I do and will continue to use Kia service with my extended service contract and I do recommend your dealership! THANKS MASON AND JAKE. AL

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    Staff

    Reviewed April 19, 2019

    I took my car in to get a flat tire fixed. I had told them I was short on time because I had to take my Mother to the Drs. Taking care of two elderly parents does not leave you much time for anything. They were very caring and understanding. They had my tire fixed and me out there with 5 mins to spare. You could not ask for better people. Thank you very much!

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    Reviewed April 19, 2019

    Had a great experience. Tow truck came and took my car from my driveway. I am a widow with cancer and no one to change a flat for me. The next morning I received a call from service. Car was done, tire fixed and a courtesy car came to pick me up. Thank You for making this a nonstressful time... Fran.

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    Staff

    Reviewed April 15, 2019

    I went in to have my car serviced and window motor replaced and all is working well. A great dealership and very friendly service. They helped me save money and it’s kept clean every time I go there. I would recommend this place.

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    Staff

    Reviewed April 13, 2019

    Jake my service rep was very informative and accommodating. Also very pleasant. Very satisfied with the quality of work performed on my car. He informed me that the rental vehicle was under my warranty. Everything was free which was a wonderful surprise. Thanks.

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    Staff

    Reviewed April 12, 2019

    I sent to Kia for my vehicle maintenance. The employee was very courteous. Explained in detail and had very speedy service. They also checked to see if you needed a ride, had complimentary. Very comfortable atmosphere with very friendly service. Great job.

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    Reviewed April 12, 2019

    The experience was excellent from start to finish, although my service was not accomplished because of rain. I had to reschedule my Zylon for another day. Today is that day. If you contact me again after the service is performed I will be able to evaluate the results.

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    Staff

    Reviewed March 31, 2019

    I was contacted by Mason as soon as I got out of my car. He was very polite and helpful. He advised me of what would be done that day and how long it would take. I was pleasantly surprised that I was done much sooner than predicted. Thank you for a pleasant wait.

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    Customer ServiceStaff

    Reviewed March 30, 2019

    I am a first time customer of Bev Smith Kia of Fort Pierce. Great service, from the scheduling, thru communication and finally service. Comfortable waiting room area, with quality courtesy refreshments, friendly staff, followed by expert service... What's not to like? I will be getting my service done here from this day forward.

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    Reviewed March 29, 2019

    Our regular service was completed quickly and accurately. We were kept informed of the cars progress and if there were any concerns. The waiting area was comfortable and we were provided coffee, tea and snacks. The car was returned washed and vacuumed in the front.

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    Reviewed March 21, 2019

    I brought our van in because all of a sudden our radio went from FM to 3331 kzh. I tried to get it back to FM but it wouldn't go back. I brought it into Kia in Ft Pierce to figure it out but it turned out the chip in the radio wasn't working. I was told by Jake they would order a new radio & that was still under warranty.

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    Staff

    Reviewed March 19, 2019

    Routine service with new brakes was completed on Saturday, March 9, 2019. Everyone I encountered at your facility was courteous and polite and now the car rides wonderful! I will continue to recommend your service department to all of my family, friends and peers.

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    Staff

    Reviewed March 7, 2019

    It is always a very pleasurable experience to visit this service department. The advisers are always, friendly, polite and helpful. The waiting area is clean, comfortable and well stocked with beverages and goodies. The wait time is not bad at all, but you are given the option to take the shuttle home. I enjoy watching the large TV.

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    Staff

    Reviewed March 7, 2019

    I would like to express my gratitude to Aaron. He helped me immediately as I drove up to the service center. He explained the worked to be done. I did not know what a 30,000 mile maintenance included. Also, I asked him about new windshield wipers. Aaron got my bill together for me so I could make it to the Mets spring training game. He arranged the shuttle to take me home in plenty of time. Aaron text me when my car was ready and had it cleaned and waiting for me when I got back. Aaron made it a pleasurable experience. I can’t thank him enough.

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    Reviewed Feb. 21, 2019

    Was checked out by tech and was told that the radio had a failure inside the radio. New radio ordered and with any luck they will call when it comes in. The only problem I have is I was sold a vehicle that was not 100%, but I will bite the bullet and pay the $50.00 deductible. My husband had to bring the car in twice before and I brought it in one time before and this last time they found the problem. The only thing they did on the prior visits was hit the reset hole.

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    Staff

    Reviewed Feb. 21, 2019

    Dave ** is an excellent salesperson. He goes out of his way to make you happy. Have dealt with him on three cars. My son and daughter also deal with Kia and have always been happy. If I need another car I will go back to them for sure.

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    Staff

    Reviewed Feb. 21, 2019

    Had a great experience and Mason was very friendly and if I might say very cute. He was so friendly and kept me updated on my car. I really hope he is my service advisor in the future, you guys picked a winner with him.

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    Staff

    Reviewed Feb. 20, 2019

    The gentleman who handled my service was very professional but most importantly kind. The waiting area is comfortable and I love coffee. The service was fast and included a car wash. I drive 45 minutes for service. That should say it all.

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    Staff

    Reviewed Feb. 16, 2019

    Excellent staff that made a pleasurable buying experience. I was treated with respect from the moment I came into the parking lot, until I drove home in my brand new used vehicle (2015 Kia Optima EX) so Thanks to All that made my buying experience a great one.

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    Staff

    Reviewed Feb. 10, 2019

    Excellent service department. Manager was excellent. Aaron was very good. I will be back to get my breaks done. ✅ Service department does everything I like. Aaron let me know what was going on with my vehicle every step of the way.

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    Staff

    Reviewed Feb. 9, 2019

    Aaron checked me in and kept me updated on progress of repair. My car was wash and cleaned on inside. Bev Smith Kia service department personnel are all very helpful and considerate and I always have a great experience when I have to take my car there.

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    Staff

    Reviewed Feb. 8, 2019

    As usual, my service was excellent, on time and fast. Everyone was very professional and helpful. All of my questions were answered and the parts dept. was terrific in answering my questions and giving me estimates for some accessories that I am considering. Ryan in the parts department was absolutely wonderful. My service tech, Jason was also wonderful.

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    Reviewed Feb. 7, 2019

    The service was spot on, we dropped the car off hours before our appt with no problems, and the service was finished a lot faster then we thought. When we arrived to pick it up there was no wait at all and the car was spotless inside and out. We are very happy with the dealership and the service we received.

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    Staff

    Reviewed Feb. 2, 2019

    Joe was a wonderful salesman. No pressures. Explained everything well. Made us feel right at home, took his time and treated us with kindness and respect, he was not pushy like a lot of salespeople, we felt like we were dealing with a friend or family. I would recommend Bev Smith Kia to everyone that I know. Great car but mainly because of my wonderful sales associate Joe.

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    Staff

    Reviewed Feb. 1, 2019

    Very fast and courteous service each time I have my service done and I would recommend this dealership to anyone who would ask. The serviceman that took care of me did a great job informing me as to my repairs and when they would be finished. I am never disappointed when I come in for service for the past 5 to 6 years.

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    Staff

    Reviewed Jan. 23, 2019

    Very good service. Can’t say more than that. Nothing to complain about. Happy with service and the people who I dealt with were very professional and friendly. Everyone is great. Thank you for the service.

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    Staff

    Reviewed Jan. 23, 2019

    All good with Jake (service advisor). Courteous and efficient with my time. Handled my leaving my car overnight... Rush ordered the necessary part and repair was performed by time he specified. Then had me picked up at home by shuttle. Shuttle driver equally courteous.

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    Staff

    Reviewed Jan. 17, 2019

    I went in for my service as scheduled and was very satisfied with the results. Someone approached me as soon as I arrived and took care of my needs. The waiting room was very comfortable with snacks and drinks provided free of charge. Employees were polite.

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    Staff

    Reviewed Jan. 17, 2019

    I got a recall letter in the mail and was able to make an appointment online right away. Everyone was very friendly and pleasant; I appreciated the van service to my home. I got a free car wash and as far as I know the software was installed (per the recall).

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    Staff

    Reviewed Jan. 11, 2019

    Less than an hour and a half wait, very nice and professional attendant, I had explained to me additional things that should be done, everyone at this location is always friendly helpful. I would definitely recommend Bev Smith Kia to others.

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    Customer Service

    Reviewed Jan. 5, 2019

    Excellent service department with ease in making appointment and good customer service. Comfortable waiting area and snacks provided. Check-in was simple and wait time was reasonable. I've driven 50+ miles to your facility to purchase my last 2 Kias because your facility is the best!

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    Customer ServiceStaff

    Reviewed Jan. 4, 2019

    Excellent job! He did an exceptional job as a service advisor. He is the best advisor I have had at a car dealership. He is well deserving of praise and recognition to his customer service abilities. I would definitely recommend going to the Kia in Fort Pierce because Aaron is there and is loyal, sincere, and dedicated to his customers. He has made going to Kia a great experience. He deserves higher pay for his excellence with social skills and people.

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    Bev Smith Kia Company Information

    Company Name:
    Bev Smith Kia Stuart
    Company Type:
    Private
    Year Founded:
    2006
    Address:
    5655 US Highway 1
    City:
    Fort Pierce
    State/Province:
    FL
    Postal Code:
    34982
    Country:
    United States
    Fax:
    772-293-0681
    Website:
    www.bevsmithkia.net