Bev Smith Kia Reviews

My Kia broke down and I had it towed. Promptly called with an evaluation of what was needed and when I would get my car back. Worked with me to arrange a rental car. Car repaired as promised and on time.

I was having electrical problems which was covered under warranty. The dealership took care of everything and also threw in a free oil change. Great job!! Although it was a 3 hour wait, everybody at the dealership was really friendly and they also supplied us with coffee, snacks and even fresh fruit.

Dealership is excellent in knowledge of vehicles, service of vehicles and all questions were answered with concern of client. Snacks were great, TV and wifi also great for clients. Surely would recommend to friends and family for good deals in purchasing vehicle.

It was a great experience. No problems were involved with this service. I was happy with all aspects of this time with a great service team. What more could I possibly want. Everything and everyone involved were happy and helpful.

The only thing I think that needs to be improved is when a customer has an appt time, they should go first over the ones who don't. I was there for 2 hrs with a scheduled appt. The waiting room is comfortable and enjoyable. That's all for now. Thank you.

Another outstanding service from Kia on 21 November 2017. I had my car serviced, and washed while I waited in a very comfortable and clean waiting area. I was even given the choice of snacks and beverages, something you will not receive at your corner gasoline station or quick lube facility. I found the people I came into contact with very knowledgeable, friendly and helpful. Why would I go elsewhere?

Thank you for the very good experience purchasing our used Honda CRV. Dave and Jason are very professional. The buying experience remains simple and low pressure. The gentleman who did the financing wasn't the most pleasant person but other than that everyone else was awesome.

Service was outstanding. The person who attended to me was courteous, knowledgeable and kept me informed of what was going on. Work was done and finished in timely manner. I was offered snacks and beverages. Work was completely satisfactory.

Time for oil change etc... All went well including alignment, some recalls and a wash job. Nothing else, as usual personnel went above and beyond. Lots of work being done so used shuttle that was fine as well.

Work was quoted, to the point and no funny business. I got the service I wanted with no BS and the atmosphere in the waiting area was far superior to my visits to Chevy & Arrigo Ram down the street. Customer service reps were constantly visiting clients, bringing food & Drinks by and asking if there was anything they could do. This sells me as a customer since I'm a field operations Director and This is how the client should be treated. Congratulations-Job well done.

Everybody was really kind took good care of us... Brought a car in for service ended up buying a new one... It was a long day but everyone was super nice and efficient and I got a good price for my car.

Service was done as promised and in a very professional manner. I was told there is a recall on engines for my make and model year, which was checked while I was there. The tire pressure light was also on and the tires were checked and properly filled.

Great Service for oil change and tire rotation. They even threw in a car wash! Did not have to wait long at all. Took car in at scheduled time. All staff members were very friendly and caring... Thank you Bev Smith Kia.

Repair front passenger door handle, Oil change, rotated and alignment of tires, Recall and wash and vacuumed car. My service agent was very helpful and courteous. Kept coming in to see if I was doing well. Was offered a sandwich for lunch. They even have a massage chair.

I had my oil changed and rotation of tires per my service schedule. I have always been pleased with the service and the work that has been performed on my vehicle. This dealership makes you feel at home. Bill ** is my favorite service writer. He was the initial person that explained all my services required for my new vehicle. He's very knowledgeable and always friendly. The whole service department I commend. Parts department Ryan ** has been awesome and knowledgeable also. The staff makes me feel right at home. Kia is the best dealership with the best deals. Thumbs up to Fort Pierce Kia!

I can't say enough good things about all the people at this dealership. They really are a bunch of team players. Christian was the person I spoke to, who asked me what I was looking for. His knowledge of the vehicle got me in the door. But Noelia Was a great salesperson. She listened to what I wanted. And went way above, jumping hoops!! Trying To get me what I wanted. I know it wasn't a new car I purchased. But it was a preowned precertified Kia Optium 2015. Which is the car I really wanted over the 2017 Kia Rio Ex. I look forward to dealing with them in the future for all my oil changes and whatever other maintenance I need. I'm sure driving this car. I will get a lot of compliments on it. And I will definitely recommend Bev Smith Kia Fort Pierce...

I was looking for a used car with low options and certain options such as GPS, back up camera, and blue tooth. And 3rd row seating. You had exact exactly what I wanted. My salesperson, Megan was knowledgeable, friendly, and caring. It was a very busy day and the whole process took a long time but Megan made sure we were kept informed of precession and progress.

My tire gauge on dashboard was on. I saw a nail in the front driver side tire. I called for service and was told to come in at 11 o'clock. The customer service told me I could wait in the lounge and have some coffee. I left my car there and came back after some errands and my tire was fixed, car washed and ready to go. It was great.

Aaron was very helpful and friendly. I have had excellent service EVERY time I come here. I love my car and coming here for all my services (Tires, oil change). I appreciate being treated with respect when I come to the dealership. I like the thorough explanation of all my services and the answering of all my questions.

Thank you so much, I was very please with MY serviceman, coming into the dealership. I was greeted with very nice people, they asked me if I would like something to drink, WATER, SODA, JUICE, then as time went by, they came out with a sandwich of choice, I liked it so much. Felt at home. Very RESPECTLY. Thank You for your Service.

Brett was very helpful and informative. He would with me and kept me updated on the whole process. He kept me within my payment range. He even checked out the car after detail and sent it back as it wasn't a good job he said. Explained the options on car and set up the bluetooth connection for me. Had a wonderful experience.

I am very please with your service. The young man that took all the information was very efficient and prompt. The car was worked on a reasonable time and I am very happy with the service. Thanks for the work.

Frank ** made my experience of purchasing a vehicle stress free for the first time ever for me. Buying a car is something I have always hated to do. But Frank was very professional but yet very friendly it made the time go much smoother.

Recent power steering pump replacement - Outstanding customer service by Bill. Car was repaired quickly and returned to me super clean. I always share my positive experience with others. I will continue to get my service from Bev Smith Kia. Also added bonus is how close the dealership is to my home.

Took in for 5000 mile service; the service was described first. While we were waiting we talked to Jason about 2017 Sedonas. We seen Angelo and talked to him. We always see him when we go. He was our salesman for several of our purchases. The folks there are always terrific.

Aaron was polite, friendly and professional. Kia provided me with a courtesy service ride to bring me home while they serviced my car and then pick me up when my vehicle was ready. I have been a Kia owner for four years and would always recommend Kia to friends.

They always treat me great. Lasharde is great. Everything gets done. Sometimes the wait is a little long but I know that cannot be help. Waiting room is clean and so are the bathroom. The courtesy car was needs a little help at times but overall everything is great.

Aaron **, my Service Advisor, was very friendly, helpful and informative. He explained all the work being done and told me about service coupons I didn't know I had. He provided an estimate of all work being done and when everything was finished the final bill was on the low side of his estimate. I am very pleased with the service Aaron ** provided and the job well done.

I had a wonderful experience. They did everything possible after the car fire. The best people there are Jesus, Serio, Vincent, and Dave. They did everything to get me another car. I cannot thank them enough. Jesus did calm me down after the fire. All thumbs up???

When I brought the v in the air conditioner didn't work. I brought it back the following month still didn't work. Brought it back the finally month it still didn't work. Brought it back the next month didn't work. Out of being covered and they covered it and fixed it beautifully. Thank you.

Love Bev Smith Kia. Love my Kia!!! This is my 2nd Kia and I have never been happier! Everyone there is sooooo nice! So happy I found my Optima - we looked at many different makes and models, and you can't beat the Optima for the quality you get for the money you spend!

I love the service Dept. Very professional and friendly. The courtesy driver is awesome. Very engaging. I love them. The sales department however I do not care too much for. They are not professional and could care less about You once they make that sale. No one know what they are doing. There is. I communication between departments.

Ft. Pierce - Service was thorough & timely. Reps are always friendly & helpful. I enjoy bringing my car in for servicing. Great snacks. I love my KIA and have recommended KIA to family & friends. Service department goes above and beyond expectations and that is what keeps me coming back. Thank you Scott ** for your assistance when I come in.

Great service experience from initial greeting until driving away! Friendly, efficient & knowledgeable staff. Plenty of available amenities. Everyone was so very helpful. Clean waiting room with activities to keep the little one occupied. I left impressed & very pleased!

MARIO WAS AWESOME... I truly dislike care shopping, however he worked with us and was professional through out the process. He made car buying this time a ease. He help ensure we were happy all the way to the finish.

Service staff were attentive and paid attention to all concerns regarding regular maintenance. I would highly recommend the Ft. Pierce Kia Service Department to all who needed their expertise. In addition their attentiveness for my comfort due to a disability was more than kind, respectful and professional.

Aarons was my advisor. Caring, compassionate, understanding and he communicated quite well. He made sure that every detail was seen to and taken care of. Amy, car rental, she took care of every aspect of this end of the deal proficiently. Made sure that everything was as it should be. The mechanic, well, he did his job just as well. Karen & Jacob at the front desk helped at the end of the day with returning my vehicle to me. I am so appreciative of all of these people. They make a fine team. Thank you.

As always Bev Smith Kia in Ft. Pierce stands above the rest with its excellent service. I bought a used car here 3-4 years ago and knew I would be back when I wanted to upgrade. I had the same salesperson, Dave and new salesperson Amely. Both were great and easy to work with. I recommend them to anyone looking for a car and I will definitely be back to get my next upgrade.

Very satisfied with the service (oil change) and quality of work done. The waiting room is comfortable and the coffee was very good. The workers are very friendly and polite, I like that they wash my car. The wait time was very reasonable. I like that they will drive you home if need be.

My service advisor was awesome, I will ask for him from now on! He was very friendly and very helpful, I have had a few service advisors over the past 2 years and he was by far the best. He answered all my questions about my service. I can't say enough good things!

Bev Smith Kia... I am very pleased with your service as always. Continue to do the awesome job. You all always treat us to coffee and snacks and sandwiches!!! Thank you for all you do! I love the car wash at the end of the service!

I called to get my tire pressure checked and I needed service. They fit me right on in and service my car within one and a half hours. My service guy did a great job getting me in and out quickly and explaining what they did.

As always, the staff was wonderful and considerate of my time. They got me in and out within an hour. I was kept updated on the progress and when the service was complete, I was told of what services were needed when I came in for my next oil change. Everyone was very professional and friendly.

Very helpful and informed. He kept me up to date on service and told me what they were going to do. All around it was a good experience. Service was prompt and service writer was great. I come for needed service on my vehicle when needed and it's always a good experience.

I have purchased 5 vehicles from this dealership so far, and I keep going there for all my services. The reason why, is because the way they treat people. They are truly a cut above. From the moment you get in until you leave they keep giving you food, drinks, smiles from every employee, computer that you can use to surf the web while you are waiting, and everyone says "hi" to you. And the service from the service writers is magnificent. All 4 of them came to say hi to me even though only one of them was taking care of my car that day. Cars are cars but personal service is what counts the most, thank you all for being the way you are.

Everything was amazing, I love the service department and everyone is very nice, made sure if I wanted anything to drink or if I wanted some snacks all the time. My car is always perfect when I get it back and I never had a problem here with my car.

Brought my van in for routine service. As always Scott was exceptional to deal with. He's a keeper. Scott is the main reason that we keep returning to Bev Smith Kia for service. Scott went above and beyond for us. After arriving home I discovered that the driver's side Weather Tech floor mat was missing. He ask that I return and he would take care of the matter. He DID and I commend him for being good at customer service.

Very happy with service and salesperson. No pressure or problem with anything or anybody. I will truly recommend Kia to family and friends. Hopefully we will have as much luck with this one as the first one.Thanks to all the caring people that work for Kia that our stay welcomed.

Bill ** was ending at ordering the fog light and getting us in immediately. Mick slays goes above and beyond to make sure our car is perfect. We always know we are good hands whenever we get our car serviced. They are fast and efficient no matter what time of the day.

Andrea and the staff at Beverly Smith Kia were very helpful. All questions and concerns were answered very professional, present to do business with. They treated us like part of their family. We also meet other loyal Bev Smith customers in the showroom that were equally satisfied as we are, also repeat customers for life.

Fantastic Service! I can't believe how helpful everyone was in the Service Department. The service appointment was quick and efficient and they kept me informed every step of the way. I have always used the Stuart location but will definitely be switching to Bev Smith Kia of Fort Pierce.

Our buying experience was very good. Our salesman, Angelo **, was very knowledgeable, patient, and helpful. Which made everything much easier for us. Even the staff, set up our Bluetooth and explained how it worked. Had it rewashed as even he was not satisfied with the first outcome. Everyone was very good.

Bev Smith Kia of Fort Pierce has always done a great job on all my service needs for my vehicle. The service staff is very knowledgeable and dedicated to quality. Service manager is always keeping an eye on detail and ready to answer any questions and providing updates. My thanks to him and all his technicians for an awesome job!

My experience was good. I was informed every step of the way when my car was being serviced and that was helpful. I received a quote for additional services for my vehicle. This quote had the prices and details, which was informative.

Oil change and check up: Everybody was nice and the service was great. They go out of their way to help out. My mother is very pleased. I will recommend Kia to anybody looking for a car and they get their car done. My son is very pleased too and I can't wait until the next visit to come back.

Prompt and friendly service. Was offered sandwich beverages provided. Agent was informative and helpful. Clean environment. Computers available for use. Everything was explained in full. No charge to me. Extremely satisfied. Would go there again. My glove compartment was not able to open. It was jammed. Service was minimal wait.

The service I received at Bev Smith Kia was great. They made me feel comfortable about purchasing my first vehicle and took time to answer all of my questions. I did not believe I could buy a brand new car but they made it happen, I would recommend to a friend.

Clear concise information on what my service will entail, with updates as the service is done. Clean well maintained waiting area. Friendly service reps. Easy to schedule service appointments. Hassle free maintenance plan with no questions asked... hand the voucher to the rep and know that the service will be performed as required. Always up front.

Was treated like a celebrity. I only go to Ft Pierce because they do it right. No pressure. You tell them what you want and you drive off with it and it didn't take too long. Everyone is very helpful and polite and go out of their way. I live in Vero and won't go there - only Ft Pierce. This is my third Kia.

The salesperson, Noelia **, was very pleasant and knowledgeable about all of the cars. She was able to help me decide between whether I should purchase a car since I only needed one for two years or buy it. I ended up leasing a great Optima EX and am extremely happy with my car. It's a beautiful and comfortable car. I would recommend a Kia to my friends and this dealership in particular for their friendly and helpful service.

My salesman, Frank **, was GREAT. He listened to what I wanted in my new vehicle and presented me with a few choices. Frank is very knowledgeable in the brand and answered all my questions. He is dedicated to his customers and it shows. I would highly recommend Frank to my family and friends as well as Bev Smith Kia in Fort Pierce.

I ran into a situation with my brand new 2016 Hyundai Santa Fe Sport... After numerous visits back to the dealership for the same steering problem I was advised by the service manager to put in a lemon law claim (which I did) Jan 2016... I had it written off but they refuse to remove the negative on my credit profile. HOWEVER Bev Smith Ft Pierce believed in me and now I purchased a brand new 2017 Kia Sportage EX. What a nice and professional place to do business.

Timely, well done and welcome waiting area. I am a person of few words when I give five star ratings. I have had a very great experience from the time of purchase of my two Sorentos. Angelo is a super salesman and service has been excellent. I challenge my buddies to compare the Sorento to their BMW and Mercedes.

My experience was a very good one. I felt at home while getting questions answered, making test drive, and finishing transaction. Kia is a very good product, and Scott and Dave were most knowledgeable about the product and felt satisfied. I made the right decision in my purchase at Bev Smith Kia.

Excellent customer service by Scott **. He was helpful told me what was needed and what will be needed in the future. I really have enjoyed everything about this dealership. Continuous quality customer service. Thank you for caring about your customers even after the car has been purchased.

Great personalized service, caring staff and competitive pricing, have kept me coming back and they have earned my loyalty. I have purchased three vehicles from this dealership and fully intend to purchase vehicles in the years ahead. I have thoroughly enjoyed my experience at Bev Smith Kia and would highly recommend this dealership.

Always get great service. They always offering food and coffee and are super friendly. My technician was very nice and explained all that my car, Kia Sorento, needed and was not pushy when I declined all the work at that time. I would recommend friends to buy a Kia. I love mine.

2013 Kia Optima: Had 2 new tires, put on oil and filter etc. All done as promised. No issues. Car was washed as well. Tires were free as part of previous buyers program. Ok ok ok. Had wheel alignment.

A good experience from start to buy (2016 Sorento). We were met right away, talked about what we were looking for, we were not pressured looking around, test drove three cars with salesman answering questions, found exactly what we were looking for, picked car and closed with price we were looking for.

Angelo was very accommodating and made sure to hold my hand through the important stuff. He found personal ground that we had in common and brought his family dog in to meet me because I just lost mine. The dog was well behaved like mine was and a perfect companion to him. It was nice to share that during the down time. I will recommend people see him in the future.

We were greeted by someone outside within 60 seconds. They took us inside and found the salesperson we were looking for...in this case Noelia. She then found the finance guy that we were there to see. He was very easy to speak to. He finished up the paperwork and we were out of there within one hour. Great customer service.

Salesman, Angelo **, and Service Advisor, William **, were both very accommodating when I came in for some unscheduled service. Also, Whitney was very friendly and helpful and she is a real asset to your organization. I was seen promptly and courteously, and was given updates on my service during my wait. Great employees!!!

I love coming into Kia! I always feel at home and always get the best service! Thank you for being so awesome! The gentlemen who helped me (forgot his name) always makes sure I'm updated and doing good! He's the best! I would come back every time and ask for just him!

They fixed the tire right away and worked on the radio. The radio has an intermittent problem. They reset it and was working. I drove home and the radio stopped working. It must be a loose connection. Oh well I have to bring it back. These things happen and I understand. OTHERWISE I LOVE THE CAR!!!

I took vehicle to Kia due to a fuel leak. Problem was a bad sensor and replacement of gas cap. The service was great and I was notified, the drop off to my house and pick up also was a great service too. Thanks.

Great service.... in and out of the service department in an hour!! Comfortable lounge and waiting area!!?? Nice, young lady offered me a soft drink, water, etc. Lounge is very comfortable, pricing is a little steep for an oil change; but, I think overall worth it.

Had a issue with a noise in the front right wheel when braking. Brought it in and Jose found a rotor that had issues and replaced it for me. We bring all of our Kia vehicles in the service dept. at Ft. Pierce Kia because of the great customer service, highly trained techs and the super positive and friendly members of the service dept.

Orange low tire pressure light stayed on even when I added air. Called in the a.m. Was given an appt for service that afternoon. Scott took care of me, advised me my pressure gauge was off, and they added air to my tires. No charge plus I got a car wash. How could I go wrong?

I took our vehicle in for a couple of warranty items and was greeted immediately. Our service writer was very nice and very thorough–explained recommend items for service in depth. While waiting I was asked if comfortable and offered a sandwich and drink.

They are the best team. Bill is the best. He went over everything with me. I love how well they treat their customers. I will be a Kia customer now for life. Love how they are so friendly. Waiting area is clean. They always offer a soda and a sandwich.

I had my first service at Bev Smith Kia. The whole experience of booking an appointment to being received by the Kia advisor was outstanding. The staff were courteous. The KIA advisor went out of his way to explain the issues that needed to be attended to and when the car was ready he went through the work carried out and when I should bring the car for the second service.

Arrived for my appt. and was greeted promptly by the service writer. Work was done quickly and efficiently and the service writer made certain to check the areas that I mentioned. Overall, a great experience as always. I have always been quick to refer friends who are thinking about changing vehicles.

I'm very pleased with the attentive service that was provided to my wife and I. The whole process from the approach to the final step with the finance rep. It was with one goal, the satisfaction in the fulfillment of absolutely customer satisfaction. We are very pleased and satisfied, thank you.

We only went in for an oil change. Met the nicest sales person, Brandon. He is knowledgeable and honest, which is hard to find in an auto dealership. I would recommend Brandon and the dealership to anyone, looking for a new or used auto.

Marshall sent me an e-mail of this 2013 Kia Rio on Wed.. I drove to Ft. Pierce on Thur. and Marshall introduced me to Andre. He went and got the keys and he went over the whole car and then went for a test drive. This car was everything we were looking for. And Andre went above to point out the extras on this Kia. He really made us feel comfortable with our experience.

Everyone I have ever dealt with at Bev Smith Kia has been just outstanding. I have stopped for another reason at times, and they check my records and if I have maintenance coming up, they do it while I am there!! I have never had such great service. I stopped to make an appt. the other day, and they did the work then and washed the car too!! I even had lunch! And it was a real pleasure to be there. I believe Bill ** took care of my car and he was just terrific!! It's even enjoyable going there for maintenance, also to try and win something with the mail postcard!! LOL

I found Scott ** to be very professional as well as helpful in making the whole process smooth and easy. I would and will refer my friends and family to him for their next new car. This was our 2nd time and Scott helped us both times.

I am always amazed to see the difference between Kia in Florida and Kia in Canada. Here people listen and help, in Canada they talk and do only what is expected. The greeting is perfect and the attention is well felt. At Kia in Brossard (Canada) I almost have to have a fit at the entrance to get any attention.

I came for my normal service and the service department was friendly and very helpful. The service advisor even helped me find a ring that had fallen under my seat. The car was ready before the time I was told and was clean and ready to go. Thank you to Bev Smith Kia.

Love relaxing while my car is getting its check up!! Nice that there is coffee and snacks!! Everyone has a smile on their faces. :) All are very polite. You are always updated on your cars' progress and end up with a free car wash!! It's nice having them send you an email to remind you of your next check up.

My sales representative Pesad was exceptional! Also the Loan specialist was very informative. I would definitely do business with Bev Smith Kia again. I live about an hour away and the fact that they give a loaner when you have service done is a plus.

I bought my 2012 Kia Sorento in March of 2015. I travel between NY and FL throughout the year. I have only had my car serviced at 2 Kia dealers. Matthews Kia NY (They aren't the problem) and Bev Smith Kia FL. I am going to mention a few things prior to the final complaint. Anytime I get service at Bev Smith they never offer to vacuum my car or wash it like NY. Back in March of 2016 I had a leak from the ac. It was leaves blocking the AC. When I went back to NY I went to vacuum my vehicle and the rug was still soaked. It smelled like mildew. I took it to Kia in NY and they dried it out, gave me special stuff to spray on it and a towel. If I didn't clean my car who knows what would of happened to the carpet. This is so far what service at Kia in FL has done to me.

My name is Andrew ** and I have purchased 3 vehicle from Bev Smith dealers. The first was an 07 Toyota Tacoma, the truck has served me well but the buying experience was less than satisfactory. I was treaty rudely and was insulted as I left the first night I was there. I visited 6 dealer that day and unfortunately Beverly Smith Toyota was the only dealer that had something that would fit my needs so I reluctantly did business with them. The next vehicle was a 2013 Kia Soul and again I was less than impressed. I had given them my keys to my trade in so they could evaluate it and when I tried to leave they have my keys hostage. I had to threaten to call the police before the manager would give them back. The sales person then came running out into the parking lot to tell me they would give me the deal is was looking for. Again the vehicle served me well.

I always have a pleasant experience when visiting Bev Smith. The salesman are always very informative and always ready to set you up, esp. with setting radio and phone. I appreciate that. The hospitality is always good too, offering sandwiches and drinks, which is appreciated. This is my third Kia. I'M hooked for life...

I made the appoint. They accommodated me with time as best they could. Scott, my regular service rep, was as professional and polite as always. The work was done quickly and well. My car was returned. I left happy.

I was very satisfied with the prompt attention at check in. All of the work was done in a reasonable time. The waiting room was comfortable and offered beverages and snacks! After the work was completed I was promptly notified and the car was cleaned and ready to go!

It had been approximately 5000 miles since our last service. At that time, Bev Smith KIA replaced all four tires honoring their long standing "Free Tires for Life policy" only charging for the mounting and balancing, as I had the vehicle's wheel alignment checked at the previous service. The day before the next car service, I had one of those new tires ruined by a road hazard puncture in the sidewall. Bev Smith KIA replaced the tire, complete with mounting and balancing, free of charge under their Road Hazard Protection Plan. Thank you, Bev Smith KIA.

Our last four cars have been KIAs and we have been very happy with them. I especially love the SOUL. I love that you can put the back seats down for more room in the trunk and the backup camera.

I've met the service rep many times but don't recall his name. He is informative, breaks down expenses, provides estimates, everything. Not a big deal, but when they put on new tires they didn't clean the rims. Nothing like a new set of tires. That's the only thing I can think of. Otherwise great service.

When our car broke down on a Sunday on I95 in Palm Bay, we had no idea what was wrong so we had it towed via AAA to Bev Smith Kia. The service department manager called us first thing Monday morning. We explained the noise the car had been making and the fact that it just stopped working. He told us what the problem may be and to fax everything over. He made sure we also had a loaner car because we needed two cars. The service manager and all mechanics were extremely helpful the entire time. They kept us up-to-date and made sure all work done was under warranty. I cannot rave about the entire service department enough!!!

6 month service. Good service. Very good customer service.

My wife had some questions about recent service. New battery was installed. Ms. Flora ** was great, and explained the charges to my wife. Kia is great! Thank you very much.

My wife took her 08 sorento there due to trans problem. Seems every now and then it has no power upon starting. You shut it off and restart it may fix it. We have had this car in their shop over six times. They changed transmission. Still does it. They said they changed other things... Still does it. Finally they hooked up a small gadget supposed to verify the problem with the on board computer code. Well after it killed the battery causing me to miss a appointment! It did it again. No power when I got it started. I drove it straight over to the dealership. After sitting there for hours they said not enough data. Heres the thing. Kia doesnt want to pay them to fix it. The head of service told me that they arent sure what to do. I made them remove the battery killing worthless reader and told them that to say you have a warranty and not fix the car in a timely manner is ridiculous. They just want to sell her a new car. Take this one to auction and dump it on the public.

I went to Kia on Monday and first I was not to happy with my first salesman. I spoke to the manager and he gave me Marice, he was God sent. His knowledge about Kia and the other cars were great, being that I knew very little and my husband hadn't made it yet. Being a woman trying to buy a car is very scary. Marice was the best. I told him what we wanted and he found several different cars to fit our budget. We didn't get the car until Friday due to work and school.

Work was performed on time with explanations given for work performed. Vehicle cleaned complimentary.

Excellent service, friendly staff! Would recommend to a friend!!

Service was done as expected. Car wash was down but not the end of the world. Nice job!

The service advisor was very experienced and timely in the service process.

Always treated with respect and friendliness. The service team, as always, delivered on what they said and the sales team did their best to upgrade to a new Kia, but I'm too far upside down. No worries though, I always planned to own my Kia as long as it will keep me going! Thanks guys!

Outstanding experience, Facility was immaculate. Service man - Bill - was courteous and knowledgeable. Delivered on everything he said and more. Handled a lost key professionally explaining in detail my maintenance agreement. Girls in area were courteous and helpful. Drinks and sandwich was a nice touch, thank you.

Went in for a checkup on our 2012 Soul and came home with a new 2016 Soul. I do wish that the lease program would have been explained a little better. This was new to us and was very confusing.

Everyone was awesome as always.

I was taken very good care of and my car as well. It was very clean. The explanation of what was done was done in a way that made it very understandable. The people were pleasant and courteous. Thanks.

Service was great and done on time. The staff was friendly and knowledgeable and very helpful. This was my first service for my Kia and it was very easy due to the assistance of Bill **. Hopefully my future visits will be just as easy. Thank you for a Great service experience.

I recently paid off my car loan back in 2/2016. I have contacted the DMV daily since 3/1/2016 and have been told they haven't received my title release from the finance company. Yesterday I contacted the finance department's customer service department where I was left on hold for an hour to be told that I will receive my title release in the mail in 10 business days after my payment has cleared. I explained to the representative that my car was paid off on 2/19/2016 and it's now 4/4/2016. I then advised her that there is nothing to mail. They are suppose to electronically release the information to my county DMV so I can walk in and get my title, I requested to speak to a manager, she advised ok and placed me on hold for another 35 mins. During my wait the rep kept picking up and not saying anything and then would place me back on hold when I would say hello.

Very pleased with the service.

The seat is too low for me since I am short. This is because of the front seat passenger airbag. If I had known this before I would have waited for the 2016. Have no problem with the driver seat.

My shopping experience at Bev Smith KIA was both friendly and productive and I would like to commend the attitude and capability of your Mr. Austin **, the sales representative who assisted me. He may be young but he's good and I envision a bright future for him in either sales and/or management. He is a highly presentable, knowledgeable and very helpful individual who is a pleasure to work with. That being said, I was in retrospect very disappointed in one particular area. I foolishly failed to check what documentation was being provided to me before I left your premises. I have since found out your office personnel retained almost everything I saw or signed except for a copy of the Buyers Order, Agreement and Vehicle Information Form and the Sixty Day Limited Used Car Warranty. I would have liked to have had a copy of the basic sales proposal, the Carfax Report, any maintenance records, and a copy of all the papers I signed for my files.

I was treated as a very important person and my concerns regarding my vehicle were all met!

I have had my Optima for just over a year and have 32,000+ miles on it. Love the car and the service has been great. Scott is my service advisor and is always pleasant and very efficient. I will most likely replace my Optima with another Kia when the time comes. Recently had to rent a Camry for a couple days and must say I feel my Optima is a more solid feeling vehicle and much quieter on the road. Overall very impressed with both my vehicle and with Bev Smith Kia.

Scott in service dept always goes above and beyond. Never have had a bad experience.

Our salesman worked hard. Frank who took every option to get us the best deal. I would definitely go back to Frank if and when I need another car.

Everything about my experience was perfect including the service representative who took my car - also the fact that the service was under warranty.

You have the best service that I have ever known. 100% dedicated to customer satisfaction.

I've had regular maintenance performed at Bev Smith Kia many times over the past few years. For every maintenance, each step along the way was a pleasant experience, up to, and including receiving the bill. They are a fine bunch of people to do business with.

Filed against: Bev Smith Kia, 5655 S US Highway 1 Fort Pierce FL 34982-7373. They do not want to honor our deal for no out of pocket expenses for any servicing or maintenance requirements of the vehicle for five years. Less than a year ago I purchased my second Kia a 2015 Optima within a year's period from the purchase of my 2014 Sportage. Knowing how much routine maintenance costs for my first Kia I would only make a deal with the night manager who I was turned over to by the salesperson who could not authorize any special deal. After an hour of negotiating he finally agreed to my terms of no OUT OF POCKET EXPENSES FOR FIVE YEARS, NO MATTER WHAT WAS WRONG OR REQUIRED.

Pleased with the service I received. My advisor was courteous, he explained what was needed and everything was handled in a timely manner.

Chris was very knowledgeable and helpful in my car selecting process! He made it easy and I felt very comfortable with him!

Good service as always.

Ride in the car is wonderful. Love it. Very nice features. The look outside is very elegant and the color that I choose, grey, is outstanding. All my friend like it. Sale person Noelia was stupendous. She made the sale easy for me. Kia in Fort Pierce, FL is my favorite place to get cars.

My wife and I were at your dealership getting an oil change. While we were waiting we're looking at a few models and the sales manager approached us to see if he could help us. We told him we were just getting an oil change. He ask how we liked our car. We told him we would prefer an automatic so he got a great a sales associate Frank. He got us into a car we like better. Everyone was great and we would recommend your dealership to anyone. Thanks.

I'm very happy that I bought a car from Bev Smith in Ft. Pierce. It was the fastest and easiest car buying experience I've had. My Salesman Angelo was Great!!!

It took too long for the new car to get processed for delivery. I was there from 9 to 2:30. I went initially for the recall on my 2012 Sorento, I got talked into upgrading by Noelia. After I got convinced, I had to wait for a long time for the new car to be processed.

Rodney ROCKS!! I was recently in a car accident, and I was so nervous choosing a car. Rodney and EVERYONE made the experience a delight. He is knowledgeable and helpful; he wanted me to pick a car I would enjoy!!

The service explained what was to be done to the vehicle. He was very apologetic when the vehicle was not ready. Transportation was provided.

Bev Smith KIA has gone over and above our expectations from a car dealer. We are always treated very personable and feel in some ways, like a family. The sales staff as well as maintenance have always treated myself and my wife with nothing but respect. I do have to give a shout out to my buddy Frank who has been such a great pleasure to meet and deal with in my purchases.

Very friendly staff.

Had oil change and tire change done in reasonable time and had a pleasant interaction with the service person.

Was very satisfied and love dealing with Scott in the repair department. He is so helpful and nice. We always feel he has our best interest at heart. So love dealing with him. He's the best!

I will have had my car 1 week tomorrow. So far I like it.

Service reps extremely polite and efficient. Even though I had no appointment, I was in and out in an hour or so. Very pleasing experience.

Would prefer more coupons towards services.

Good service and much quicker than I anticipated. Had scheduled for an oil change scheduled and tires checked to be replaced. Found out a recall had been issued for a shift issue had been issued. Got it all done in less than 2 hours.

Angelo was a great salesman and I can honestly say he changed my "salesman" mind frame. He really is an asset to Bev Smith! Overall great customer service!!!

No pressure, Took the time to describe each model.

Everything has been above board and as promised. Great service.

All went above and beyond ensuring that I was both happy and satisfied with my recent purchase. I HIGHLY recommend Bev Smith Kia of Ft. Pierce to anyone thinking about purchasing a KIA. Make the drive North and you will NOT be sorry!!!

Great Customer Service. Great quality.

Very, very good.

You must place your trust in your dealership to perform the necessary work on your vehicle, quickly and correctly. It is necessary to establish rapport with the numerous servicemen who will be handling your car. At Bev smith Kia, I received wonderful service, from the initial contact to the final wave goodbye. They were concerned with my physical comfort while the vehicle was being serviced. That is why I recommend Bev Smith to purchase vehicles because as they make you feel as though you are part of the Kia family.