DriveTime Reviews

Experience was good while buying the car.....but driving home the car would not accelerate and the engine light came on. Car had to go into the shop to be repaired. I haven't had the car for 24 hours. Kind of disappointed. The in take line had to be replaced. Made an 8 am appointment and still don't have my car back. Good chance I will have to miss work.

Honestly I was torn after reading the reviews, but I stepped out on my FAITH! I set my appt and Chase called me too confirm. I went in the next day and met with Chase, he was AMAZING from start to finish. He answered all my questions, even gave me some background information on my Nissan. He was great, at the end of the deal, Adrian assisted him with the paperwork. He was good as well!

I had an excellent experience purchasing a vehicle with DriveTime. Matt was our salesman. Matt was professional, prompt in helping me out, knowledgeable, and made the whole purchasing process smooth. Matt was also very fast. Highly recommend! We will return to see Matt for our future purchases. Thank you, DriveTime.

It was nice to deal with just one person through the entire process! Jake was awesome. He walked us through all the steps in purchasing a vehicle and showed us exactly what we were looking for. We bought a nice good car for my grandson. He loves his 2020 Ford Fusion!

I worked with Justin and Devon and the NE Nashville/Madison, TN location and they were both Amazing!! Devon was very personable, not pushy, and straight forward. Justin helped me get my car reserved and was also very personable to speak with. The process was super easy and smooth. They answered any and all questions I had and addressed any concerns. I would highly recommend to anyone looking to get a vehicle and not wanting a headache.

Great experience, Braddon the branch manager in Colorado Springs N Academy location, he helped us all the way through- professional, no hassle. They are hourly based not commissioned based. Very willing and patient. The process is simple and easy. Great selection on cars to choose from. Definitely recommend, will be back!

The staff was attentive and once directed to the young lady that sold us the vehicle. All our needs were taken care of. They answered all of our questions. They made sure that we were completely happy with the vehicle as we drove off the lot. I would definitely recommend people to Drivetime my car. I love my car!!! Thanks Drivetime.

I feel like Gabrielle listened to me and did not waste a lot of time trying to talk me into things I was not interested in. I was in a hurry and trying to rush things and I felt he did his best to accommodate me. I visited several other dealerships but, ultimately I was most happy with Drive Time and completed my purchase with Drive Time for that reason.

I brought a 2018 Hyundai Tucson on May 5, 2024 from Drive Time in New Castle, DE. When I drove it off the lot, I noticed the car would not accelerate to the speed it should have been going. I took the car back the very next day, on May 6th. Advised the sales Rep (Charles **) of the problem, he says “Do you want to purchase another car?” No, I want Drive Time to fix this one before selling it to someone. He advised me that they could not fix the car, to take it to Fire Stone in New Castle, and gave me the number to Silver Rock Warranty.

Very pleased with experience. Adam has the goat trophy on his desk and he's a real goat when it comes to making the experience very easy and pleasant. I sure are recommending friend not to DriveTime but also to Adam and the staff of Morrow. Go Morrow team. The best in town. I'm very pleased with my experience.

The staff was very personable and patient with me and let me test drive several cars. I was not easy to please. I appreciated the water. I was a little disappointed in the selection at the site, but they worked with me until I was pleased. Christian worked to get me a lower, more reasonable rate.

Sean and Derrick were fantastic to work with. They made my experience stress-free and simple. I was able to get my car by myself without the help of a co-signer which is the first time ever. I was so happy to be able to go in and walk out with a car I really fell in love with.

Rachel was professional and efficient. Buying a new car was a huge stressful task for me but DriveTime made it quick and painless for me. I am so happy with my 2014 Jeep Compass!! I am so thankful for the experience I had. Thank you. Will tell my friends to go there as well.

I am so thankful and grateful that went into Drivetime. Emma is a joy to work with and made so easy. Thought I wouldn't get it but the whole experience was wonderful. I've already recommended 2 people to give Drivetime a try. It won't hurt. I'm rolling again. Thank you

My car buying process from beginning to end was beyond perfection. Antonio greeted me right away and was helpful with my many questions. The online approval process really helped move everything so quickly. Angel was beyond perfect with explaining my contract and all the add on options. Overall the service was beyond perfect. I would definitely come again.

So quick & easy. Everyone is so nice. Yamilet was so sweet & knew what she was talking about / doing. She really listened to what I liked and worked with my budget! I would highly recommend DriveTime to others. I love my new Lincoln. I didn’t have any credit & needed a low down payment. I was able to walk out the door only paying $400!!! Thank you, Yamilet & DriveTime.

It was great. Satisfying visit. Salesman was very professional and helpful And respectful. I will recommend friends to Drive time. I am very happy with my experience and purchase. First time I purchased a vehicle on payment basis. I am very grateful so for the vehicle is exactly what I was looking for.

Was absolutely outstanding. Very efficient and answered all my wife’s and my questions. One of the best experiences I have had when buying a car. I have bought many cars in my lifetime. Probably at least 20. This was by far the best. John should get a nice bonus since commission is no longer available.

Your sales guy was great!! I would recommend my friends to come to Drive time!! I love my car!! This is my 2nd car from drive time!! I love the color of my car also!! Wish the Malibu didn’t have a check engine light on. But the car we got is amazing!! I think it fits me well!! They could have cleaned it up and got the stickers off the car!! But we love the car!!

I very much enjoyed my experience with DT. I would recommend everyone that I know who needs a vehicle to go there. The only thing I didn’t care for was feeling forced to take the extra coverage. If the consumer says no, that’s what it should be. Other than that, wonderful experience!

Staff (Cash **) very helpful and listened to what type of vehicle we were interested in buying. Explained the contract thoroughly. Also, Josh was very helpful with getting the inspection completed. Very easy process with buying a car, in and out in four hours or so usually takes the entire day when purchasing a new car. Definitely will recommend Drivetime to my friends and family.

We had some problems with an identity flag because I recently moved and it flagged me for my address. Mr. ** went above and beyond to make sure we got things figured out quickly and got me in the perfect vehicle quickly!! Definitely recommend and will definitely return!!!! This is my second purchase from Drivetime and I am beyond pleased with both.

Best experience ever. I have purchased a few vehicles in the past, this by far was the best experience I ever had. The staff was super friendly, very quick. I will recommend this establishment to friends and family. Jermaine was wonderful. They made a bad day wonderful. Thank you guys.

The service was great and the agent who helped me was respectful. I will recommend DriveTime to my friends and families for future car purchases. Thank you for helping me to find the car I needed. Customer service I received that day excellent and beyond measure. Thanks for your help.

My experience was A warm welcome, professional hospitality. New higher, Ms. **, whom I'm very appreciative of made my experience satisfaction along with her Manager, Mr. **. Thank for successful purchase, and It was my pleasure to have been a part of Tiara's, 1st Sale ♥️. The atmosphere is pleasant, the establishment is friendly and well organized and clean. The vibe is great.

I have dealt with them before and was always professional and courteous. The first time I did business with them I was purchasing a Jeep Renegade. The test drive went well, once I signed the paperwork and started home, the transmission went out. I had gone straight back and did a drive with the sales guy and he then put me into another car. Not many dealerships would have done that same thing as fast as they did. 5 star customer service.

Bought a truck and the engine light came on after only having the vehicle five days. Took it back to the dealership and without any hassle they helped me get another vehicle. I was really dreading what in my mind was going to be a bad situation but the Drivetime representative bent over backwards, even staying an hour past closing to help me out.

I bought a car back in 2018 and when I almost had it paid off down to owing 1000 dollars on it, it was stolen and after taking care of it thru my insurance. I went back to Drive Time hoping out of good standards I get a really good deal and second time around. The sales lady was really nice Natalie. I got the car 2019 nissan 71000 miles on it. $16,600.00 with interest rate so high the total came out to be $42,000.00. Not to mention the payments were higher than the 1st car. I drove it to work engine light came on 1st day "reality check". I felt so disrespected. I took the car back with in 24 hours. I will never look back at Drive Time again. I must have been out my mind to even walk out of there with a deal like that. Thank goodness I realized that was not a good finance decision.

I started with Joe who turned in paperwork to get started. By time I got there every sales person was busy and I and a few others had to wait. As with any auto sales it’s a process to get to the car and drive then the overload of paperwork must be done. I got an older vehicle in well kept condition that has been a fleet car. Yes it has a recall which these sales don’t address but it very easy to fix at the dealership. I dealt with Tony yesterday and he did his best to get all the paperwork done as soon as possible. Thankfully there was a grocery store close by cause it’s a time consuming process. I came home in my car with groceries for dinner and very happy with my purchase.

I bought a car in Mobile, AL at DriveTime. This is the 3rd day I had the car and I realized it had maggots under the seat. After I called them and explained everything they told me it was nothing they could do for me because I was over the 300 mile limit. I live in Andalusia, AL so as soon as I bought the car I passed 300 miles the first day just for me to get home after the purchase. So now they have stuck me with a car that has maggots under the seat and won’t help me or let me trade it in. This was by far the worst place ever to buy a car!!! And to let it be known they knew it had maggots in it because they told us they power washed the trunk…. Who power washes a trunk and what was back there for you to have to wash it that heavy… Just for me to get home and they say they can’t do anything!!

Although I bought a vehicle, I am not satisfied with my experience. I chose a 2016 Ford Explorer but discovered a chip in the windshield. The salesperson explained they would have it looked at and would call me when it was time to pick it up. She never explained that I was on a special 2% discount on my APR. When I was called 4 days later to pick up the vehicle, that incentive was removed and the payment went up by almost $40. It was DriveTime's responsibility to ensure the vehicle was ready to be sold and therefore should have provided the discounted APR instead of trying to pull a fast one.

Angel at DriveTime Chesapeake was on point. She made the process fast and easy. They had so many vehicles to pick from in my budget. My wife chose the 20q6 Jeep Grand Cherokee Laredo, it had super low miles (43k). I thoroughly checked over the vehicle with Angel and everything was in perfect working condition. My wife is happy so I'm happy. Thanks Angel... Brityn says hello!

No hassle, no pressure, and no aggravating sales people, easy and smooth transaction. Everything was explained in detail and we were able to view different payment options without pressure & having to stress to make a quick decision. Sidney was super nice and just a chill person to deal with. Place was nice and clean with complimentary water

The staff is very professional very caring. Very patient. Listen well of what you are looking for. It was a pleasure for my husband and I To have found this place. We left very happy With the service as well as the car we purchase. I will recommend anyone to buy a car from Time Auto.

Purchased car on JUNE 11, 2024. DROVE FROM BATON ROUGE TO NEW Orleans. Car needs to go to shop. Check engine light came on can car broke same day June 11, 2024. What more do you want me to say? That I am very disappointed. Just received the truck and it's broken Chevrolet Trax 2017.

Daniel was very helpful and polite. The process took a long time but we were able to get through it. He explained every step. And when I was not able to receive an email regarding the insurance he was able to work through it and make it happen. I very happy with the car and so is my wife Gabriella.

Fred at Bakersfield did a great job. Did not waste my time or pressure me. Best car salesman I've dealt with before. Made me feel welcomed and didn't try to pressure me into things I didn't want or need. I will definitely be buying from DriveTime again. My new favorite car dealership..

Wow. I mean wow. Super friendly. So nice to deal with. From start to finish. I was never pushed for something I didn't want. Everyone was just so friendly. Super happy with the car I got. Really helped me out. I would definitely recommend this to anyone. Only thing I wish was that I would have looked earlier.

I normally use a credit union and get pre-approved before go to a dealership to buying a car. This was different, I got pre-approved with drivetime online by just putting in my info. Then, I looked and found a couple of vehicles I liked. Found and reviewed the free car fax offered on the site for each one and made my choice. Set an appointment to see and test drive. The next day I arrived, my husband and I was greeted and meet with Rodney my salesman (Nice guy). After 4hrs, we had testing driving, checking vehicle and features, verifying bank and employment, signing papers and watching a couple of videos, we were all good to go.

I would and have recommended Drive time, my mother in law is now going to buy one through you. Most hassle free, courteous dealership I have ever gone through. The terms were the same from when I started the process, unlike a mainstream dealership that tells you what you want to hear, then says, "Oh by the way, we need 5000 down."

While I am Satisfied with my purchase. It’s a sad day when emails and spam calls are actually better than a live person. Adrian G. at the Gwinnett location is completely unprofessional. Doesn’t care about the consumer and the potential for references or reoccurring business. The SHINNING light in all this and the one to save the deal was a young lady named Dajah S. She saved the deal and made me have a glimpse of hope in the company. I would 100% recommend speaking with her. She was a great help. IF THEY SEND ADRIAN YOUR WAY I HIGHLY RECOMMEND SPEAKING TO ANOTHER PERSON.

I had a wonderful experience with the dealership and the associates at with Drive Time. Tequa ** was very helpful and patient with me. But after one look at a vehicle and test driving it, I found my vehicle, I’m very happy with my Chevy Equinox. The other gentleman helped in the services with the other dealership associate.

Tequa was so kind and helpful throughout the entire process. She was very professional. She walked through every detail with me to make sure I understood what I was signing. I’m really happy with my experience! Tequa is great! Some of the other employees were speaking very loudly with each other in the main room which was slightly distracting during the process, but Tequa was very attentive and really made sure I had the best experience possible.

I was approved online for $795 down for a Nissan Versa. I go to the Greensboro office and was told no $795 down vehicle available and the only option I had was $1500 down and they chose the vehicle for me 2017 Ford Fusion. I had no options and I'm paying almost $600/money which is ridiculous!!! I just went back online and was approved for a Chevy Eco (which I love) with $1395 down and $391 a month. Why am I paying almost $600 monthly for the car I have now. I'm ready to take it back...I got it on Monday June 3rd. I know I have 5 days to return it. Would like someone to call me today for my options. Thank you.

They were fantastic. Only thing is bank not allowing for wiggle on down payments. Would help your sales team and make you more assured to beat competitors. You are limiting ability to purchase as people who did not have a car prior also must pay the down payment for car insurance. They may not have both.

Everyone was very helpful patient. Rob made the process a very smooth transition, he explained everything clearly before I signed my paperwork to make sure I understood the process. I would definitely refer a friend. I wish I would have known about this place sooner! I greatly appreciate the help everyone gave. I love my truck. Super happy with my purchase.

I'm very pleased with my purchase. I was driving a carhop car since August and thought I couldn't do any better than that. With hesitation due to past loan rejections I thought there was no way you could/would help me. Now I'm driving something I know will last and not cost me 1 to 2 grand a month for repairs. Thanks Drive Time.

Hey I bought a 2016 Hyundai Santa Fe. I was very satisfied with the vehicle until I started having knock sensor problems. I only had this SUV for 5 months. Now I am having every issue. The battery went out, then the knock sensor. I replaced knock sensor and it went back out. I am truly trying to get help with my vehicle. I am truly at my wits' end. Now have to go the Hyundai dealer in two weeks and if they keep my vehicle that more money out of pocket plus the bi weekly note which is unfair to me.

My sales person was absolutely amazing. He answered every question and made sure I knew every option before I bought. I believe his name was Bradley or Brad. Not sure cause he made it so easy to get through the process I really don't remember his name. I will definitely come back for future car purchases.

Easiest car buying experience I have ever had. We worked with Salesman Edwin ** in Houston. Everything for our financing was handled online and taken care of before we ever set foot on the lot. No hidden charges, no gimmicks, everything we read online was just as it was. All we had to do was sign the paperwork and drive out. Edwin took plenty of time to go over the vehicle and inspect it with us, answered all of our questions, and was very courteous and knowledgeable.

Went to DriveTime to check out a truck I saw online. First time shopping for a vehicle at DriveTime and I must say The customer service was excellent as soon as I walked through the door. Both Corina and Robert were both super helpful. They made the buying process very easy and got the deal done in a timely manner. Faster than any other dealership I’ve been to. I more than likely will be making a future purchase with DriveTime.

I can’t remember his name but my salesman was completely honest and helpful and got me in what I wanted and for not much more than I expected. He made sure I was satisfied. Only thing is how many months is my loan for. Thank you DriveTime for getting me in the car I wanted. It’s what I’ve been wanting for a while now.

Updated on 06/06/2024: If I can help someone from getting a lemon from DriveTime Memphis I am. Update on my vehicle the engine is bad and Kia told me that I have paperwork showing that it needs to be replaced. Now my car is not driveable from the last review I put on here. This company does not do right by their customers. I’ve only had this car 3 months now and I have no transportation due to the Kia needing a new engine. Not to mention it’s a 2022 Kia with less than 50k miles with a junkyard engine in it not the original engine. So yes I now have engine failure.

The staff was friendly and the salesman Austin was very knowledgeable and friendly. He made it a pleasant experience. I would recommend going there to anyone. I would even be willing to go back. I will tell anyone looking for a car to go to DriveTime on McKnight Rd Pittsburgh. They are awesome and don’t rush you in and out the door.

Great rep that took care of all my needs and provided important information I was lacking reflecting purchasing a new vehicle. Great guy and I highly recommend him on anyone’s next vehicle purchase. Thank you for your assistance and I look forward to coming back for another vehicle purchase. Hopefully there will be more inventory on trucks at this location because that’s my next vehicle to purchase.

Well let me tell you about my experience with Drivetime. You know this thing they have on TV about making the deal before you buy. Well that a lie. I made the deal, had my car picked out, and When it came time to sign the car was 100.00 more and the interest was almost 30%. After getting the car home to really look at it, you could see the different between the driver side and the passenger side. The driver side had been in a wreck.

Our experience buying a car from Drive Time was seamless and transparent from the preapproval process to picking a vehicle and signing the paperwork. Thomas, our Drive Time Representative in branch, was patient, understanding, and easy-going. He made the experience an enjoyable one and we left 100% satisfied. Thank you Thomas and thank you Drive Time.

Was quick and easy, very friendly, great service, good quality vehicles. I love my car so far no issues whatsoever nice interior/exterior got approved ahead of time online which makes the process quicker. I like that you get to look at the vehicles before going to the dealership definitely would return for future purchases.

Everyone that I encountered at Drrivetime In Fairfield made it be a very positive experience. I had to reschedule so many times everyone was understanding of my time. I will recommend drive time to everyone. Thank you for the fabulous experience., Dan was my original sales manager, from the beginning. He was so wonderful and sincere, he was very knowledgeable of the car that I picked out.

Yes. Sales man was very kind and pleasant. Listened to my needs and helped through each step even with downloading apps. He was patient and helpful. Gave an excellent experience. First time purchasing a vehicle. He did not rush me. I was able to test drive the vehicle with no problems.

Recently purchased a second car from Drive Time must say both experiences were great! Khary and the whole team were awesome and made me feel welcomed and not pressured into purchasing a vehicle. They even let me test drive the vehicle a second time to make sure it was still the one I wanted. Overall great experience

I was in and out in less than an hour. Very happy. No problem at all. I'm still not over getting a car that I wanted with no money. Just did my due dealings and it worked out just like promised. What, a car dealership that tells you the truth ya.

This was my first time going to a dealership to get a vehicle financed. I felt that the experience didn’t take as long as I figured it would, my rep Allan was very pleasant and professional, and I was even told by the person I came there with that the service and courtesy that was done and offered to me at this location wasn’t the same at the DriveTime location he got his vehicle from!

Aura and Nick were extremely helpful, friendly, and did a great job helping me find a car I liked within my budget. They even helped me over the phone before I came in to the store to make sure I had everything I needed to complete the process in one trip.

I came looking for a car and Matt from Drive Time in Greenville was very friendly and helpful through the whole car shopping experience. He helped me find a car that would be comfortable for the whole family and when we go on trips. I would visit them again and recommend them to a friend or family member.

Fastest car purchase ever, and for an impatient New Yorker, it was just right! Everyone connected from the Dallas office to the Ft. Worth office where I picked up my new vehicle were swift and informative. I would definitely recommend Drive Time to my friends and family. Thanks to all involved in helping me get my new vehicle.

My experience was great, until about a week after getting my car I started have problems where it wouldn't start. Took it to get an computerized printout. Internal module checksum error. I can get it fixed at the dealer for a deductible. Problem is I have 5 kids and put all my extra money on a down payment. I have to struggle until I have the cash to pay the deductible. It's only been a month, I should NOT BE HAVING THESE ISSUES.

Overall buying experience was excellent. Andrea (salesman) was super professional and knew how to listen to a customer. Vehicle was in great condition, the location was clean and welcoming. Once again let me emphasize Andre’s professionalism and efficiency. Thank you for super fast, no games buying experience and an amazing vehicle.

Our experience started of a little rough being sent to Williamstown New Jersey only to be send back to Delaware where we’re from. Renata helped us with our purchase. She turned a bad experience into a good one. She was truly a pleasure to work with and I’ve already given her name to several people I know looking for a vehicle. We absolutely love our selection and will def be back. Thank you so much Renata for all your help.

Was a great experience. Found what I was interested in online and the salesman showed me a couple of other options for what I was looking for and gave me options. All in all very happy with my choice.... Sales associate and manager were very helpful and informative on the process.

I did find the car I wanted but I am ok with what I got. Was not able to get cars from other dealers. No transfers was allowed. Salesperson was great.. Lots of cars to look at other dealerships but too far to travel. Bring more cars when it helps to bring in customers or bring a car to you. I am good for the deal I got.

Absolutely the best car-buying experience I've ever had in my 30 years of buying/owning cars. It all started with their online app. Super user friendly. Only a few minutes to verify my income and provide my terms and a list of vehicles I qualified for based on my terms. I was contacted immediately to schedule an appt. Next, the lot. They have an amazing selection of used vehicles. Low miles, and clean. I was greeted by several of the friendly staff. I first spoke with Eric (Sales Manager), he was great! Professional, friendly, knowledgeable and patient!!

Jazmine was AMAZING. She explained everything thoroughly to me and very welcoming. She is the best to have on your team. ☺️ Even though my process took longer than expect Ms Jazmine was patience and that was a plus with me. Keep up the good work Sunshine Jazmine. You ROCK girl.

Ty is one of the best car salesman. He answered every question I had and was awesome to work with. I word definitely recommend this place to everyone. They don’t hassle you like other places they work with you and they’ll have everything ready so you can be in and out.

I had the best experience at the Raleigh Drive Time I had been to another drive time facility and not had such a great experience. I arrived an hour early for my appointment. I was greeted as soon as I came in and someone was helping me within 20 minutes of me being there even though I was early. I had some questions about the first car that I looked at and was a little hesitant on that one because I wasn't sure. The salesperson worked on answering every question that I had and brought a couple of other options for me to look at that were in my price range. They were very efficient, polite and accommodating. I fell in love with the second car that I looked at. No need to even test drive another one after that. The process of buying that car with a very smoothly and I love my 2022 Ford escape.

The process was quick. The service was incredible. My sales rep explained everything and made sure I understood everything about my payments, warranty, and the return policy. I was given quite a few options of vehicles to choose from. I really like the car I ended up getting. I am very satisfied with my choice to come to Drivetime.

Yes definitely Hugo and manager, rest of the team have great customer service. Would highly recommend the whole team, from start to finish all my questions were responded efficiently. Everyone there were so helpful, would highly recommend and family or friends, happy with purchase and car. Fast service, guide you through everything and explain it to the T

I asked the sales person about service work done and was told it was fully serviced when they bought the car. It’s low on all fluids and all fluids are old. So first lie. Then I was shown that the car had one recall and it was minor. I wasn’t able to insure the car because of the 4 recalls for the car. Including a safety decal to prevent theft. Which is why it can’t be insured. Second lie. I would never recommend DriveTime. It’s the worst service and constantly lies with high prices. Total rip off and unprofessional.

Walked in. Told them I wanted to buy a car. Already had done all my information online. Pulled up all the cars they had on the lot. I check out 5 and saved my Honda for last. Knew it was mine. Walked in told them that it was the car I wanted. Was out within the hour. Wonderful customer service, easiest car experience ever had.

Susan at DriveTime in Topeka was outstanding! Made our car experience one of a kind and I will not go anywhere else to purchase a car again! It was super easy and hassle free. We were able to test drive whatever we wanted and they stayed after hours to make sure we had everything we needed. Will totally be recommending to our friends and family!!!

Rep was deceptive. The car has bald tires, no jack or tire iron and only 1 key. Car had auction numbers that were not cleaned. I called customer service to report. They did not help.. we will see what happens next. I rep has yet to call me. I want results.

Shawn and Greg were awesome. I normally do not like car dealerships but they made the whole process so easy. They were kind, courteous and knowledgeable about the inventory. Answered all my questions they either myself or my husband had. We definitely will be back for my husband a different vehicle. Thank you Drivetime.

I went in thinking I would get a car and what I ended up with is the worst vehicle I've ever had in my life, even my mechanic says I was sold a piece of crap. I have had this car a little over 2 years and it's been in and out of the shop the whole time. The turbo, engine, and now transmission needs to be replaced and the warranty company doesn't cover anything unless you pester them for weeks. My advice is don't buy a car unless you get it checked by a certified mechanic first. No help or remorse from Drivetime either, scam artists if you ask me.

Everything was good. The agent was very good. The process wasn’t difficult, I will encourage everyone to deal with DriveTime. It’s was a good experience to choose drive time to buy my new car. I think in the future if I have to buy a car I will choose drive time again.

Ryan was a great help. The first non pushy car dealer I ever worked with. He made the whole process of buying a car from start to finish so easy and was able to explain everything. My wife loves her new car! What made it easy was you could send in the paperwork in via internet. I am going to buy from there again in the future.

The team at DriveTime in Van Nuys are amazing. Jasson, Victor, Anthony, and Jonathan would not give up until I had my dream car. They all as a team went above and beyond. It was the best experience I have ever had buying a car. Anybody going anywhere else would be crazy.

The people did everything to accommodate me in getting the vehicle that I wanted and were very professional and friendly. I would tell anyone to go there especially if they have the vehicle they want. When the time comes when my wife needs a car, we will be visiting DriveTime. Thank you David, Damian, and the rest.

From the moment we walked in till the minute we drove out with the new car. The process was smooth and very easy. Amber went above and beyond to get me approved and in a car that we were comfortable with. I would recommend DriveTime to everyone. I will definitely be back for another car when the time is ready.

Krystal and Nate are are amazing. Definitely took the time to help me out. Wishing them both a great prosperous and successful life. Took the time to make sure and help me out it. Was very nice. Not just a sale. More so a let me help out. I am really appreciative of great service as I’m in sales and understand sometimes it can get tricky but thanks to them it was a sweep.

Shout out to JOHN!! I’m too happy!! John this process was sooo smooth and nice and I got what I wanted! He really worked with me to get what I wanted! I would definitely recommend John if you looking for someone who’s going to be straightforward and honest with you!

Best car buying experience I ever had. Was fast and painless. I will tell everyone I know about Drive Time. Car Salesman (I believe he was a Manager) was very friendly and made the experience very pleasant. Was very thorough. I will definitely buy a car from Drive Time again.

If I purchase a new car the least I should get is a full tank and a clean car. I pulled off the lot with a car payment. $500. $20000 financed and this company so cheap you can't hire someone to get the bugs off the car. When I asked for gas they act like they never heard that question. This is my second time with Drive time but my last. It is nothing like my purchase experience about 7 years ago. I only owed $2800 on the car. No flexibility. Made me pay off loan and had to spend money to get new car. No customer appreciation. Change the values. Change the culture.

Great service. Good. Pleasant people. Would shop there again. Got what I wanted and no more. Happy with the car and the price. They made sure my budget and request were met. Would suggest to friends and family to go experience Macon GA Drive time. Session was 1.5 long quick and easy. Test drive was under my own standards with no restrictions. So so so so great of an experience. Loved loved loved it.

The customer service Mr. Antonio Santillan delivered was amazing! Not only was he professional and knowledgeable but very patient in his elaborate explanation of every part of the process. I was made feel very at ease about my first car purchase experience. I will definitely recommend DriveTime!! Thank you.

We had a great experience with DriveTime--especially with Krystal **. We showed up at our appointment time and were able to see the car we were interested in and test drive it. The vehicle was in excellent condition. Krystal was friendly, no pressure, and helpful. We left owning the car within 2 hours of seeing it. Great experience and it was wonderful not having to wait for our sales person to go back and forth with the manager to get us our deal. I highly recommend Krystal ** and DriveTime for your next used car purchase.

Mr. ** was so helpful and encouraging throughout the process! Even before coming in, the website told me all the documents I needed to bring in so I was prepared when I came. The process was simple and quick. I came in and was able to leave with a car the same day with zero dollars down! I will never buy a car from anywhere else again now that I know about Drivetime.

My experience at DriveTime Morrow was Great! I saw the vehicle of my liking and the assistant manager Jeremy helped/assisted every step of the way. He was very knowledgeable & informative of the vehicle I chose, very comprehensive of every question I asked, and most of all patient! The overall staff was great. Go check them out!

The salesman was very nice. The whole experience went smoothly. They had a nice variety of cars to choose from. There was no push to take something I really didn't want just to have a car. I was very much pleased with what I chose. I was satisfied with my payments especially with them including the extended insurance.

Anthony **, at the Live Oak, Texas location did a wonderful job taking care of me. From the first online inquiry to visiting the Temple, TX store, and on to Live Oak to buy what I wanted; everyone at Drivetime treated me graciously. By far the best and simplest buying experience of my life. Thank you all. God bless.

The saleswoman greeted us at the door. She was professional, courteous and very knowledgeable about each vehicle that I was interested in. She made my wife and I feel comfortable with the sales experience and we purchased a wonderful vehicle. I would recommend Drive-Time to all of my family and friends for their automobile purchase.

We were so pleased how easy the whole buying process was. We liked being on the lot and no one coming out while we were looking at the vehicles. Randell was so professional and knowledgeable throughout the afternoon, working out any issues that came up. We got the car we wanted at a price we were happy with. Kudos to the North Charlotte dealership. First class operation and we will highly recommend Drive time. Your new customers, The **

Aaron was awesome! He explained everything Drivetime had to offer in detail. He was very professional, and knowledgeable, and made the whole process simple. I would recommend Drivetime to anyone. The staff is very friendly and helpful! So much better to deal with than your typical car dealer, and well worth the 2 hour drive!

Love my Kia Soul. Thank you to Brian & Don… but to everyone at DriveTime in Allentown PA. for making it happen. Oh and yes I did drive 4 states to get it. Having trouble at the big dealers… swing by and see if you can get approved. It’s super easy and you can start the process online too!

Joshua ** in Highland, ind. Was very nice and great at his job. He went through everything you need to know about the car. Even fixed a little something on the car. He was funny and such a pleasure to talk to. 5-10-24. I love my car. He made it very easy on me and my husband.

Bought a Volkswagen Tiguan, two days later engine goes out. I call Drive time and they couldn’t care less really. Had to call the warranty company to get a claim started, and now I’m without a car & down payment! I don’t even want the car anymore. The process of buying the car was easy but it would be when they know they are selling garbage. Wouldn’t recommend. I wish I could rate with no stars.

The selection is a little slim, the prices are what is typically expected, the mileage, lower than expected for a used car. Rob ** was patient and covered everything. He did not take me for granted but treated me with a lot of respect he was very easy going yet knowledgeable and he takes his job seriously. Salesman traits not easily found when shopping for a car. Getting information on the cars online was easy, picking out a car was easy, nothing changed as far as numbers like at some car dealerships, they get you in the door and try to sell you on something else or change the numbers. The process was long but worth the wait as they made sure you were comfortable and kept you informed every step of the way. I did not feel like they were selling overpriced lemons but that they care about the car and driver.

I have been down for a few days about my car, put money in it, and over and over, Finally I looked at DriveTime and see what they had for me, or even help me, so I did a inquiry and someone called and told me how they work. And great customer service laughed with me and just made me stop worrying about what I was going through. I went in yesterday, drove a few cars that was around what I need to be, with the emailing and family feel service, I picked up a car and I will do it all over again with them, this place I definitely didn’t feel like I was being scammed or like a used car feel, definitely need to go see Britney and Marissa. Those two smiling face will definitely make you happy and enjoy doing business with them, I will be back again

Staff was great. This is my second vehicle from Drive Time. I just Love My New Truck and in my favorite Color too. It's a Ford F150 4X4 and like I mentioned it's Blue my favorite Color, drives and handles great. Will let friends know about Drive time for their next vehicle for sure

Stephen's grandson James- they were super friendly. Wasn't like most where they have you test drive before you're approved.. Got any car we wanted to test drive and made sure we were comfortable with no attitude. Salesperson had a great attitude and I would highly recommend Drive Time as I have already have 2 people going

The Process was Perfect and Quick. He’s definitely a Professional at his Job. Definitely Deserves a raise. Thank you so much for working with me. I appreciate all that you did and would definitely buy another car from this DriveTime in Columbus on Broad street. Have a wonderful day. I will definitely Recommend Jesse to other people looking for a newer car. I will send them your way.

Krista G. was awesome. Great customer service!!! She was very helpful and answered all my questions. Everyone at the Chesapeake branch were very friendly and accommodating. Cars were clean. I would recommend them to family and friends if they are looking to buy a car. Thank you so much and I’m happy with my purchase.

Ashlie was courteous, very knowledgeable, and made the experience very pleasant. She led me through the different forms, explaining what everything means, helped with the on-line steps, showed me the promotions that my bank offered, and led me through the different functions of the car (there are many), helped me the bluetooth connection, and the other features.

I am so happy that I got my car. I've been so excited the past 2 days, Casey at the Temple TX location is absolutely awesome and was so helpful and I appreciated the help she got me! Definitely a good experience! I got what I wanted and it exceeded my expectations. I enjoyed the experience, she was helpful in getting my payment down as much as possible with what we had to work with.

I was able to get pre approved online and went to a dealer and found a car and it was a very good car at a good price. My salesman was knowledgeable and helpful. The selection of cars were adequate and service was fast and transparent. I would recommend Drive Time to anyone looking for a new car.

Zachary was a great help in getting me what I wanted....He was patient and willing to help in every way possible....He made my experience a joyful one....I would recommend anybody to go to DriveTime...Thank y'all for my new car. I love it. This was my very first time shopping with DriveTime and for sure if they say online is the down payment then it's true. Some car dealerships will tell you you're approved but when you get there.. it's a hassle but not with DriveTime...they stand on their word....that's what I like about them.

Brian ** was a dream to work with. He explained everything. Fully changed my terms to my specifications and was knowledgeable on the financing as well as the vehicle. I would highly recommend him as a sales person. He had everything prepared quickly. I will tell my customers at my job about DriveTime and how easy it was.

Car buying is always something I dread due to how long it takes and how everyone just seems to be overly pushy but with DriveTime Hunter was awesome. He was very thorough with everything and was happy to answer any questions I had even if they were the stupid ones. He had a great attitude and it was very easy to keep conversation with him. He went above and beyond to make sure I was getting the best deal he could provide. I don’t think I’ve ever felt so relaxed in a car dealership. I will definitely be coming back and sending people to him in the future!

DriveTime is privately owned by Ernest Garcia a billionaire. They cater to lower income but if you end up defaulting they will pursue you even after the legal time frame for a default on a loan. He is known as a corporate bully. He twists the laws to his benefit. He is using the struggles of the poor just to line his pockets. It's men like him who are destroying the democratic principles this country was founded upon.

Super fast and easy process, Chidera was prompt and polite. She handles her job well. Answered all questions or concerns. Was very pleased with my experience with DriveTime. Will definitely recommend them to anyone. Do research and you will know what to expect. Won’t be disappointed with the service. Thanks again for the help and support in getting this car.

My experience with Drivetime was awesome! From friendly and professional staff to the ease of purchasing a vehicle was awesome. I would recommend this over a branded car dealership any day! The low down payment was surprising. It was very easy to the point I felt like the Aldi commercial where once the sail was complete that I should run once I finished and got outside. Lol best experience ever!!

I was in and out very fast and had fun doing it, the staff answered all questions I had and even helped me fill out the paperwork and everything was explained very well and I had an overall good experience with them, I would definitely send friends over and I'd be a repeat customer myself in the future as long as the quality remains the same.

I went in and everyone was so polite and helpful! The guys there were very patience and worked with me on everything and made sure that I knew things! The process was very quick and easy! I came in without a car and left with one within 3 hours. I would definitely recommend this place to friends and family! All thanks to Karl!

It's a okay. I mean the guy was very polite. He meant well but like we told him the car was dirty and that it needed wipers and that it pulled to the right and he said, "Well we don't have a car wash. We have to wait on some guy to show up. We don't have any maintenance here so we can't fix your wipers or anything but you have a 30 days or 1500 mi. You know you can contact the people back down in Myrtle Beach." I didn't think that was very cool. I thought that the very least they should do is document it when we fix the car up.

Everyone was too kind and willing to help everyone that was there. They made the process easy and understandable and made me feel welcome when I first walked in. Thanks to the professionals, I was able to get myself a new car without a problem, they explained everything I needed to know and I want to thank everyone at Drivetime in Winston to the amazing hospitality you gave me while I was there.

The GM is awesome. She was very fast and efficient! They were short handed but the 2 people there did fantastic. The process was fast and easy and the pre approval online was the same once I got to the store! The Gwinnett team is great and I would recommend them to anybody car shopping

Was late to appointment. At first feeling they kinda put us off but as soon as we sat down the person Hannah got us looking at cars, working our budget and got out of there. I believe if the computer system was better it would have been way faster. Still make sure you have about 3 hours to dedicate to this purpose.

On Thursday, May 2, 2024 I went to the Drive Time lot on Cassat Ave. in Jacksonville, FL. I had an appointment for 3:00 PM but got there about ten minutes early. I was greeted by everyone at the location and was introduced to my sales person, Allan **. We went over to his desk and started the process of determining what I could get with my guidelines of no more than 500.00 per month and 500.00 down. Alan did his "Magic" and came back with a 2017 Dodge Grand Caravan, that I had actually looked at online the day before, talk about Karma!

From the time we walked through the door till we left in our 2017 Jeep Patriot. We were treated with the utmost respect. Mr. Donnie was very knowledgeable about Jeep and went over every avenue concerning the vehicle and the purchase of the vehicle. He made use feel right at home.

Nicole and Julio were very professional and courteous, only issue was that they wouldn't or couldn't help with pricing and rates. I understand that my score was low, but thanks to being a returned customer (VIP) I was approved. Pleased with the purchase, just a little back and forth with the F&I but overall, I would recommend to a friend or family member. George N.

If I could give a double zero I would. First, sales persons did not acknowledge my presence inside the dealer. Second, all sales men treated me like I was a child, making fun of my disability and my presence. I persisted informing that I wanted to purchase a vehicle, this was not my first or only purchase. Third, After checking my credit they attempted to throw me out as they were laughing at me. They do it as a "team." All the men in the office were unkind. That's the day, I said I would never purchase a vehicle from them even if given the opportunity. Since then I have purchased several vehicles. That dealership is in Albuquerque, NM.... With poor sales, the business decided to up their Advertising. With flexible credit you can buy a car at any dealer. Unless you have squeeky clean credit, substantial downpayment, between 4 to 6,000, and a trade-in if possible, only then will DriveTime salesmen talk to you.

We had to wait a little longer past our appointment, but was well worth it. We got to test drive the car we were looking at, and bought it. The paperwork went smoothly, and went as fast as humanly possible. I'm glad that we can put more money towards our down payment within 2 months to lower our interest rate.

Juan at Drive Time in Greenville South Carolina was an awesome salesman. He went over everything very clearly to me, I will recommend to anyone! The process was easy and the car is awesome! I love my new Jeep, will keep this dealership in mind for the future! I can’t wait to start zooming around town in my new car!

Robert ** was amazing to deal with. He was patient as it took a while with the insurance and he made the whole experience very easy and explained everything in detail. I would definitely recommend him to my friends and family. This was one of the best car buying experience I have had. Highly recommended

Alex ** Gladstone Mo location was. Way patient and took time to help me find the perfect vehicle for me. I changed my mind several times amid through it all he remained patient. I traveled from Kc Mo to Mobile Al to get the vehicle that I choose and upon arrival at the Mobile location Elise was exceptional and extremely patient with me completing the process. Overall the customer service between the 2 locations that I work with gets a 5 star rating. Thank you for employing people that genuinely cares about people and their needs.

My experience was awesome. Lawren and Eric was the best and very knowledgeable and professional. I love their sense of humor and how they made us feel welcome. I will recommend DriveTme to anyone looking for a car. You can never go wrong and I will make another purchase when this car is paid off.

I had a great experience with DriveTime. Great customer service from everyone but especially Pablo who helped me out with a test drive, specific details I requested he had answers to. Very knowledgeable and friendly! I would choose Drive Time again for my next car buying experience. The process went very smooth.

I can wholeheartedly admit that the purchasing of my new fusion was the most headache free car buying experience I have ever had. Working with DriveTime staff was a blessing. No stress. No migraines. No attempts to talk me into purchasing something I don’t want (which I hate). From my salesman Mr. ** and his unwavering patience, understanding, and professionalism to all the other office members who were nothing other than supportive and encouraging…. I am thankful to you all and will be referring anyone that I know who would like to purchase vehicle to your establishment. A five star rating isn’t enough!

Brad from DriveTime miami location was awesome. He helped me in so many ways and made this purchase attainable. Travis ** from DriveTime west palm completes the transaction with ease. I would recommend this business and service to everyone. The customer service is impeccable. If you’re looking for a car no matter the location DriveTime is the place to go. Everyone was so pleasant. I’m Thanks DriveTime.

I went in to trade in my old car for a better newer one. The process took several hours and the first half dragged on. Rob took over helping me for the second half of the car buying and he had everything prepared to make things go as fast and smooth as possible. He was very upbeat and cheerful through the entire long process which was definitely helpful. (He also have a good restaurant recommendation which helped because I’m not from the area). It definitely helps that the dealership has beverages and comfortable chairs to make the wait easier.

Everything went fantastic at DriveTime. I appreciate your business with helping me through the steps. Before I was able to buy transportation from your business. I’m so forever grateful from Schondra **, I would rate you all at a 10 which is very satisfied. Everything is going great so far with the transportation. Enjoy your night and week. To DriveTime thanks again from Schondra **.

DriveTime was Very helpful, and a friendly environment. Helped us find the perfect family car. We Took home our new car the same day. Definitely recommend everyone to come here to get a new car. You don’t need a super crazy down payment like other places and you don’t have to have the best credit either.

Our experience was absolutely awesome. There was no stress and no pressure to buy anything and we weren’t steered away from purchasing something that we did not want. Shay ** was the absolute best when it came to salesmen. He was friendly and had a great attitude during the whole process. We will definitely be returning!

Chris was very patient with us as we searched for the perfect car for me. I must have looked at 4 to 5 different cars. Chris went back and forth to get keys and the cars report on each car. As I worked with Olivia, she was friendly and explained the process clearly. It was very pleasing to work with the staff at DriveTime. Thank you all very much.

It was the best experience I’ve ever had. The manager was very helpful. Frank was my sales person and he was so patient and helpful. I will never go anywhere else to buy a car and I recommend everyone who is interested in buying a car to go there. The atmosphere and the patience that they had with me was fantastic.

Everyone was very nice and professional. I was offered water as soon we walked in the door. Alvaro was amazing. Custom Service was A+ and he was very patient with me. And I love my new vehicle! Thank you again Alvaro, keep doing a great job! I would definitely recommend this location.

Can’t say enough about my first time purchasing from you of my Vehicle described everything from the person who greeted me to the salesperson who worked with me to get this beautiful vehicle purchased at a fair including down payment was a beautiful experience. Very nice to work with. Will purchase all my future vehicles from you in the future. Thank you for making my purchase easy and affordable. Nice people all B of you.

Was awesome. Very accommodating. She let us test drive multiple vehicles to find the right fit. Would recommend her to everyone I know. Was very satisfied with our purchase. Drive time is the place we will be buying our cars from now on. Your staff is awesome and very knowledgeable.

My husband and I were looking for a car that could haul the whole family and ** helped us quickly and got us in a vehicle that day. He led us to look at the Kia Soul and found that it was a great fit for us. I would highly recommend going and checking out Drive-Time in Lubbock off of 98th and Slide Rd for purchasing car.

Could not be happier with car purchase make recently from Drive Time in Lodi. The guys there are professional and helpful. Thanks Ricky and team for all your help and professionalism. Hope to see you guys again soon when next lease ends.

I would recommend Drivetime to my family and friends to purchase their vehicle from them because they had wide varieties of vehicles to choose from SUVs, cars and trucks and the staff works there are nice and very helpful on your car experience buying and I would buy my other vehicles from them for now on.

My experience with Drivetime has been nothing short of a nightmare. When we initially purchased a vehicle, they approved us for one model, only to switch it last minute for a different year with any explanation of, "We sorry. We can only approve this one." To make matters worse, the vehicle hadn’t even undergone a basic inspection, as evidenced by the lack of an oil change.

Been working with Drivetime for a year on my second purchase. Very please. l would recommend them to all my friends and family. Nice, used, low mileage vehicle. My daughter went to another buy here pay here organization and her motor blew up in her vehicle already so going to have her talk with drivetime where she will get a better deal. Thanks for all the help.

From the minute we walked in, Brad took care of us like family. He took his time to make sure all of our options we explained and went above and beyond in making us feel comfortable and not rushed. We bought a 2021 Enclave and could not have had a better experience.

This was the second vehicle we purchased from DriveTime. The whole process is quick. We knew which vehicle we wanted to look at at they had it ready for a test drive within minutes. During the walk around after the test drive the battery died and they got someone there to replace the battery within an hour. The entire staff was great! Would highly recommend DriveTime!

The entire car buying experience was simplified. They took the best care of us and made sure we were happy with our purchase. And the best part was that it only took about an hr. Start to finish. Thanks guys. You did an amazing job. We will definitely be back and will always refer anyone who we know looking for a vehicle. Drive Time made it easy and friendly.

I want to start by saying everyone at Drivetime is not like this. Thank you to the ones that gave great customer service. When I got my first car from Drivetime there was urine in the car from the previous drive (very nasty) and the engine light came on the first day so I took the car back and got my money back. I had to wait 9 days to get my refund because I was not told at check out that I could use credit to make my payment. That was very stressful having to wait that long for my down payment.

Bait and Switch. Beware of this dealership. I applied for financing online and received an "Approved" status (not "Pre-approved") without any mention of being "Subject to" anything. The email instructed me to proceed to pick out my vehicle. I spoke with a salesperson in Madison, TN, over the phone, specifically because of my work situation. I had just started my job this week and had only worked two days for this pay period. I informed him that I didn't have a paystub yet and the one I would receive next Friday would not represent a full pay period. He assured me that this wouldn't be a problem.

Marvin was great! Was very helpful and came to see him after going to a few different places. I told him about this bad experience I had somewhere else. I was out test driving a car and I told him about how I asked the other place for the carfax and he never sent it to me. While I was out test driving the car I liked … I came back to a printed out carfax from this other dealership of the car I told him about. He found it by my description and the place I went to, looked up the car I described and found out it was in a severe accident… which explains why the guy was lagging every time I asked him for it… Marvin went above and beyond even know it’s something little it made a difference.

Loved the experience. Very professional and fast. I was in and out quickly with no problem. I would definitely recommend to anyone. Done online and just a short time in the office. Everyone was super nice, fast, efficient and a pleasure to meet and work with. They helped me get everything set up on my phone even though they did not have to. Will definitely be doing business with them again.

Lance was our salesman and he was AMAZING!!!! Made our experience so easy! We were in and out in under 2 hours!! Would recommend him any day!!! He treated us like we mattered.. He listened to what we wanted, gave us options, and made it happen. We love our car and are very thankful for him

I had an excellent experience at Drive Time. Albert was extremely helpful, professional, and courteous. From the time I walked in the door, my car buying process was fast and efficient. I was there for maybe 2 hours and I drove off with the car I found online. They had the car on the lot, I test drove it, and within 45 minutes, I was driving off the lot. I would absolutely recommend to my friends and family.

I was very happy with all the help we received from various employees at both Indianapolis locations. The buying experience was quick and they explained everything in detail. Would definitely purchase another vehicle at Drive Time. Would also suggest to friends. They also had a large selection of vehicles to choose from and made sure you received the best match for you.

Absolutely loved my sales girl, she was upfront and honest. I also love that they provide CarFax info, Shelor didn’t even do that. They also put 3/4 of a tank of gas in it, Shelor didn’t do that either. The only thing that gets me is the more than double the cost of the car with interest.

Thank you so much to Chuk and Joanna for making our experience amazing for going above and beyond to help me with getting my Jeep. Very friendly and knowledgeable and made our transaction seamless. We will definitely let anyone who is looking for a car know about our experience! Entire process from start to finish was extremely easy. Thank you DriveTime and your great product.

Katie ** is the best human I have encountered in many moons! She’s kind, very personable & very sweet, & has a great sense of humor! I would DEFINITELY refer a friend to her specifically! Thanks Katie…you’re a gem!

Great customer service from Marcus and he was very knowledgeable of the business. I would recommend DriveTime to family and friends. He was attentive with me and was willing provide answers to any question that was asked of him. He is a great asset to your company and it’s nice to have employees like him to work with you and for you.

They randomly took 589 dollars from my account.. I've never used them.. Now I have to report fraud to my bank! I've no idea how they got my bank information.. but I'm sure not going to let them keep it! I'll contact attorney if this is not resolved!

So I went to get a Truck or SUV. I called several times about my situation and that I could only pay $350 a month and only had a trade in & no money down. I was told no problem. Right. Everyone there was super nice. I appreciate it that BUT after all said & done they wanted to me to pay $375 every 2 weeks. I was never informed that was the way it works. 2 week payments so now I had to drive home with my car and it cost me $50 dollars to get up and back. I was on empty and very pissed off. Why couldn’t I be told ahead of time honestly? I would have never wasted my time and shame on you for not telling me. I lost $50. Never again will I try again with DriveTime. Again people at the car lot very nice. It’s not their fault I was deceived. Thank you.

Not reliable.!! They wash their hand off too easy and only care about their profit. I purchased my vehicle 4 months ago, already had to spend about $2000 on repairs. It's the 3rd time back at a shop, on top of that the vehicle's engine is being replaced and I've been left without a car for 3 weeks already. I'm a single mother of 3 young children and now I can't even afford to get a rental. I'm about to lose my job as well. I traded in my old vehicle for something worse. I appreciate the engine being covered under warranty but I still have to pay for deductible, for bi-weekly car payments, for highly recommended extra parts for the new engine now, plus my bills. And a whole new month is around the corner with upcoming bills. And I'm left with a, "There's nothing we can do for you!! Deal with warranty and whatever they offer you." But they were ready to lock me in on a $26,000+ car loan. I'm extremely disappointed I chose DriveTime.

Everyone there was so nice and helpful and the process went very smoothly. The car we got was very clean and well maintained. You can tell they really care about their customers. They made everything easy to understand and were very upfront about cost. I would recommend them to everyone.

My experience was a 5 star experience. The manager Alan and Luis were very professional and courteous and kind. They actually cared about the customer. I would recommend this store any day. Thanks for everything DriveTime. Excellent customer service all around. I’m enjoying my new car thanks to you.

My salesman Clifton really worked hard and went to bat for my approval. I had a very good experience. DriveTime approved me when nobody else will! I would recommend that if you go to the West Chicago location work with Clifton. He is the best! I did the application online first. It was a fast, easy process online and it was very accurate.

This was a great experience for us. Anabel was great. She was very nice and professional with at all time. This is our second car for us from Drive Time and both times we got what we wanted, we walked out with the car we wanted. We appreciate all the great experience with our purchase from drive-time both times. They made it quick and easy for us, I would recommend this to all my friends and family 100%. I will keep coming back to Drive-time because all the great effort and professionalism from all your employees.

I really want to thank Jenn on her professionalism, her patience and her kindness. All of the employees work so well together, I would definitely recommend this dealership to my friends and family. In fact, I have already told some of my coworkers about my experience. Again thank you all for everything you've done.

Had a wonderful experience purchasing a car Monday afternoon in Gainesville. It’s was fast, easy, no hassle at all. The staff was more than helpful. Samatha, the salesperson went out of her way to make sure everything went well and that we were happy with the purchase. The best part was that they never followed us around to hassle us about making a purchase. I would recommend them to anyone especially first time buyer trying to start credit.

Overall Drivetime went over and beyond helping me starting from over the phone. KJay who took time to speak with me over the phone discussing the different vehicles and how the process works, KJay really took time out in calling me back when he said he would and it meant a lot cause I understand when you helping a lot of customers. DJay was also great to me when I arrived at Drivetime at 10 a.m. I was there extremely long time and that the part that was tiring, but DJay apologize on Drivetime behalf for having there so long. Drivetime employees went over and beyond helping me getting into a vehicle. Thank you again.

Check engine light came on within 10 hrs of me purchasing the car. Driving my kids to school the speed started to reduce. Across the dashboard it stated service transmission. I’m lost for words and were sold a lemon car and now have to wait for a paper check for my refund which can take 7 days. I was advise they could only put me into something I didn’t want to drive a Ford Fusion with 94000 miles on it. Bad horrible experience. Sitting on the side of the road with my kids with a car I just purchase.

I am extremely satisfied with the purchase of my vehicle. Craig ** was very kind, courteous, and knowledgeable. He answered all my questions thoroughly and made this purchase as easy as possible. I will recommend his services to all my associates. My DriveTime experience is something I won't forget. The training your associates receive is outstanding and measured beyond recognition. My wife is very happy about this purchase.

My wife and I came in to return a vehicle we previously got from another DriveTime and we were helped by Lex. They were extremely knowledgeable and helpful with getting us in another car we really like. Lex was very friendly despite how late it was when we finalized our paperwork. Great service!

If you do buy from Drivetime in huntsville make sure you're at the site. My boyfriend and I went online to get a car. He had it picked out and everything set - payment, down-payment, so forth. This was after hours so we had to go the next day to pick it up. After an hour and 40 minute drive we arrived and they had sold the vehicle out from under him. Then proceeded to try to sell him a different one and they all looked terrible with paint peeling. It was a terrible waste of time, gas and energy.

It was a very easy process and a quick one! This is the second car I have purchased from Drive Time! My daughter and son have purchased cars from here! I highly recommend them! I enjoyed working with T ** and Tommy! I would highly recommend Drive Time to anyone looking to buy a vehicle!

From the moment I walked in, to the moment I walked out…the service was outstanding!! Ms. Linny made me feel comfortable and walked me through the purchasing process, and it’s easy. I would definitely recommend to both family and friends! Drive Time is your time…all day, everyday!!! Thank you, Ms. Linny!!

Our sales person made everything run fast, smooth and accurately. Very professional. Made sure we were completely satisfied. Clyde is a very intelligent person to do business with. Would recommend to anyone looking for a good quality affordable vehicle. Drive Time is the fastest affordable place within 100 miles to purchase a good running, looking vehicle. I will tell family and friends about our experience. Will be a returning customer.

4/5/2024 was the fastest most professional experience purchasing a car. Laura ** with DriveTime, in Ft. Worth , TX had the paperwork ready to sign when I got off work. I was in and out in less than an hour. Go and see Laura ** at Drive Time, in Ft. Worth. She will go above and beyond to get you in the car you select.

I started out in Pelham. Then I found online in Nashville Enclave. So I drove up to Nashville. Went to both Drivetimes there. Everyone and I mean everyone treated me so good. Smoothest sale I’ve ever had. Paperwork no big deal. Then their finance people called me.. DRIVE TIME I hope you realize how many great people you have working for you. And I will definitely buy my next car from you.. Just because of the people you have working there… THANK YOU ALL AGAIN!!!

Very detailed about the process. Made the buying process enjoyable. I was given videos to watch, a checklist to go over the car, 3 options for incentives and payments. The salespeople that I worked with were prompt in getting back to me and very pleasant in person. I was able to drive the car on the highway to really get the feel of the car. They gave me a link to help guide me around the city to get back to DriveTime. I would recommend them to a friend or family member.

I'm just going to copy an email I sent today to Drive Time customer service. Good morning, My name is DeShannon ** and I purchased a 2015 Honda Accord (**) from your Temple, TX dealership location dealer number P147567 on Friday, March 29, 2024. Yesterday I did call the dealership and asked to speak with a sales manager or dealership manager regarding some concerns and feedback I had. The person I spoke with was Kacie and I did give her the details of my concerns. I waited on hold for about 5 mins and then Kacie took my name and number to have him call me back. I was told at purchase that the vehicle had one minor accident. It visually appeared to me to have involved the front bumper as I could tell it didn't appear to be properly aligned in front. I actually pressed it with my hand to see if I could move it.

The salesman/customer experience representative who assisted throughout my buying process deserves a massive shoutout (and probably a raise). Keston was incredibly knowledgeable about each car in the inventory, providing useful information and helpful tips for each. He went above and beyond to get answers to all of my questions and made the buying process smooth and satisfying. Even my dad, who has bought nearly a dozen cars at different dealerships around the country, agreed that Keston was exceptional.

From the time I walked in to the time I left. Awesome team, made me feel like family. Call and text you back if and when you have any questions. Friends from the start. Everyone needs to know about DRIVE TIME. Would tell everyone about them. Nice, friendly.

Julius was soooo helpful, he answered all my questions in a respectful manner, he showed no signs of frustration the entire time I was there which was like 2 hours. I definitely recommend DriveTime to everyone out there trying to get a nice quality card for good prices with nice people! I’ve dealt with some Dealerships that just want you in and out but this one was most definitely different and I’m very appreciative! Special.

I just wanna thank the whole entire Drivetime team. My finance manager Jason, Rashad and the new guy who assisted with my test drive. Everyone was very pleasant. Professional. I never had an easy in and out experience. I explained to them I just become a widow and I wanted the most reliable but inexpensive vehicle. All my needs were heard and met. I was greeted from the time I walked in and I highly recommend this dealer to anyone who needs a car especially the Owings Mills location. The finance manager even finished my sale with a green ribbon. I would absolutely shop with them again.

Nick and Jeff took good care of me and didn’t even take long. Very respectful and polite and helpful and made sure I understood everything. Jeff text me from Thursday morning to Friday morning and Nick got me in at 9:00 and I was out by 11 and sign my paper was so much easy.

Purchased a vehicle on 3/27 at 8 PM. By 1 PM on 3/28 the car stopped working. The general manager would like to call me to discuss this. I would be more than happy to talk to you. Drive Time was completely unhelpful to resolve the problem, not only that they not care. They didn’t even call ones to check up and see if there was anything that they could do to help. I had to get my own tow truck to move the vehicle to a safe location.

Charles and the sales team at DriveTime Downey were very helpful, patient and understanding of my vehicle needs and budget. I would recommend to my family and friends for that location to purchase a vehicle of their choice. Drove out of there happy with the vehicle of my choice

Good effortless services. Alvaro and TJ were inviting and made the process easy. Chris answered my inquiry call and I have to say brushing up on his customer service and telephone manners would for him and Drivetime well. Customers may have been lost because of his brashness. The car is make a loud noise sort of banging knocking noise when the heating system is turned on. I plan to take the car in for a look on 4/1. Over all good experience and I have recommended others to this store. Thanks!

I was looking for a vehicle in a hurry and when I saw that DriveTime had those cars it was everything I was looking for. Everyone was awesome. Mike did a great job with us and I would go back. My wife was happy with the car we got. Thanks again.

Tyrese and Anthony made this purchase very easy and walked us through every step of the way! We love our car and we are glad that we bought it from DriveTme. They did what they needed to do to get us in the car that we wanted. Great customer service, affordable cars and their office was nice and clean!

Drive time on north west freeway was a horrible experience. Time was set up to test drive. The salesman was gone for the day. One man was trying to help me and another customer passed off to a nice lady and when I got the welcome my note had increase by 20$ more thing on my contract that I said I didn’t want from a 6p.m. appointment to 7:45 or closer to 8:00 p.m. This was a nightmare for me and my daughter so I still had a 2&1/2 hour drive home so I left there at 11:00 to 11:15 p.m. Never deal with them again.

I want to give a shout out to Asia and to her manager - they were AMAZING in helping me buy my car. Asia specifically was wonderful, and she put up with my terrible jokes. I really enjoyed working with the team in Round Rock! They were warm, inviting and energetic.

Asia Z. made great experience. She was very patient. She answered all my questions. The staff was very nice. Was greatly appreciated for everything they have put us in a very nice car. Also no headaches with the trade in. If I had to I would recommend Drivetime to any of my family members and my friends. This place is the place you are to be when you need a car. Asia made us feel very at home. Been to other places and didn't feel this way at all. I am proud to be an owner of a Drivetime car.