DriveTime Reviews

Need to make sure your cars have floor mats. We didn't have any in our vehicle we purchased. Experience was great. Staff was very nice. Just wished they can work with you on problems on vehicles. Everything went very smoothly with the paperwork. That's all I have to say about the dealership. It was great.

I was in the market to locate a good and safe vehicle for my teen daughter. Brian and the Pensacola team were amazing. He provided honest details about the vehicles I tested. I settled on a great SUV and love my purchase. Brian even helped me surprise her with the car. The service and terms were great!

Shaun helped me tremendously. Very patient with me trying to decide what I really want definitely with my hectic work schedule, he knew I didn’t have much time when I got there. Test drove 3 vehicles and he knew exactly what I was looking and awesome communication. My 2nd vehicle with them. Highly recommend!!

They do check your credit too and it says they don't but they do check your credit every time you call or go online to get a vehicle from them. I would never go through them again because it's false statements they say.

The I purchased on September 21st, 2024 had major work done in the month of November. Cost 1,200.00 Dollars. Then February 09,2025 the motor went out. It was made in the shop to find out there was a recall on the motor that is being replaced by the factory. All this trouble and inconvenience within 5 months.

Best car buying experience ever. Salesman Tyrese was so helpful. Wouldn't go anywhere else. Will definitely make my next car purchase there. They did exactly what commercial said. You make the deal yourself. Wasn't sure at first. But so quick and easy..

Travis is the best. He helped me and my husband pick the best SUV for us. He listens to everything we wanted in the SUV and came back with the best SUV ever 2019 equinox. I am so in love with my new car. Thank you so much. I have told a few of my friends that they have to go to Drivetime in Laurel and ask for Travis.

Our sales guy Marvin was great. He was very communicative, answered all our questions and got us a very great deal. Marvin was just an overall a great salesman. Other sales guys should be like him. He was so great me and my wife ended up getting 2 cars. I would recommend people to go to DriveTime.

We had a great experience at the Live Oak location from Allan helping us when we came in and pulling out several vehicles were were interested in to Anthony quickly processing our paperwork and getting us out the door. We found the perfect car for our newly licensed driver! Thank you so much!

Briana was awesome and fast!! She made the car buying process stress free! The best customer service I’ve received In a long time and she deserves recognition for sure. I actually bought a Nissan Murano which is not what I went for but fell in love when I saw it. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ Thanks again Briana for an easy experience.

Had a very good experience with Kristen. She was very helpful. Helping me out every step of the way getting into the car I wanted. Thank you and everyone was very nice. Would recommend anyone that needs a car go see what they have. Very nice inventory of quality vehicles.

First off big shout out to ** at the DriveTime at 3300 Mechanicsville Tpke, Richmond, VA 23223. He did an amazing job at explaining all the steps from start to finish. I'm super happy with the experience. Finally thanks to DriveTime to working with me during a difficult point in my life where my credit score is less than ideal. I suffered a few hardships and have been working on restoring my credit score. Luckily having a good job had more weight than a score and I was able to finance a vehicle that worked with my budget. I went to multiple dealers and after numerous let downs or unreasonable terms I thought I would never get into a vehicle. Luckily DriveTime came to the rescue. Thank you!

One of the best buying experiences I’ve ever had. The staff was great and it was a quick and easy process. I would recommend this dealership to anyone looking for a quality used car. They listen to what you have to say and set you up for success with your experience.

IN SHORT, I BOUGHT A NEW CAR and in less than a month, I found out IT ALREADY NEEDED NEW BRAKES AND TWO TIRES. They AGREED TO PAY FOR THE TWO NEW TIRES BUT REFUSED TO CHANGE THE BRAKES SINCE THEY AREN’T “FAILING”. They said the brakes measured at 4mm (recommended changing width) instead of 3mm (necessary changing width) DUDE..REALLY? So my brakes need to FAIL before you put me in a safe car??! My advice, bring a mechanic with you. Maybe they can help you make sure you leave with a safe car 😔.

Very nice to work with. Very friendly staff. wWuld definitely recommend to friends and family members. I was treated like family while I was there, no pressure to purchase. The staff was all very nice and friendly. I was very pleased with how I was treated, very pleased with my purchase.

LUZ ** was very knowledgeable, friendly and patient. She made the whole experience feel so easy and helped me get a new work truck. Thank you Luz. I highly recommend her all day and DriveTime. I will send my friends and family here and believe I got the best deal I could get in the area.

I didn’t need a down payment which good. The only thing I didn’t like is they didn’t come down on the price of the vehicle but other than that I had a great experience!! Mathew was awesome! He explained everything, answered every question I had and very polite! Highly recommend him! Mathew was an easy person to talk to and very friendly!

I did application online, went to the dealership in Colorado Springs, they were friendly, professional and complete the transaction in a timely manner. I've went to several dealership in Colorado Springs, I didn't get a deal or a car I wanted. I would strongly suggest going to this dealership first. You get what you want.

Cobi and Carlos were very helpful. Friendly and easy going throughout the entire process. Very smooth from the test drive to the signing of papers. The lady who I was supposed to meet with wasn't there but she still called to congratulate me on the purchase. Would definitely recommend the Tallahassee location. 10 out of 10.

These men in Grand Rapids were just awesome! They went above and beyond to make me feel awesome and comfortable with my purchase! Hunter was so amazing with his customer service and friendliness! His sense of humor was also very helpful during the process. They addressed every single concern that I had. I was happy walking out! Joe even chipped in, and was very friendly, and Bryan also went above and beyond to correct any issue that arose! I never had an experience like this when purchasing a vehicle. They were very patient, and did not pressure me once! They also let me know that if I wasn’t happy, I could return this vehicle without any guilt! Thank you so much Hunter for this pleasant experience! Also Bryan and Joe for assisting!

My wife and I had a very great experience purchasing a vehicle from drive time. The staff was very professional as it relates to helping with the process of purchasing a vehicle from Drivetime. I would recommend drive time to anyone as an option when it comes to purchasing a quality vehicle.

I didn’t need a down payment which good. The only thing I didn’t like is they didn’t come down on the price of the vehicle but other than that I had a great experience!! Mathew was awesome! He explained everything, answered every question I had and very polite! Highly recommend him! Mathew was an easy person to talk to and very friendly!

Drivetime, Bridgecrest, and SilverRock are all involved in a predatory loan practice. Do not buy a car from here. They don't check any of their cars, and Silverrock will deny any claim you make for repairs. Brigdecrest Jacks the interest rates up super high on junk cars even with good credit. I've had my car 8 months. In the second month the water pump failed. Silverrock the warranty company doesn't want to pay for anything. 2500 dollars for repairs. 4 months later value cover gaskets and tune up 2500 dollars. And the list of repair shops are a joke. Your only choice is a muffler and brake shop which charges double for everything. They are all in together ripping customers off. They sell you this 5 year warranty that covers absolutely nothing. I'm am looking to start a class action law suit against all of these companies for predatory lending. If anyone else wants to join the process leave a comment on my review. I repeat do not buy here.

I definitely recommend DriveTime. Zach was very professional and personable. Everyone there was attentive. They answered all of my questions and put my mind at ease. I didn't feel pressured at all. The entire experience was very relaxed. After test driving a few vehicles, I knew right away which one was right for me.

The greatest experience I've had when trying to look for a vehicle! They answered all our questions. Had a great customer service. Made you feel welcome! Leaving with a car with confidence and a nickname was wonderful! Definitely would recommend to friends. DriveTime will get you in and get you out with a car in a timely manner within the same day.

With the finance rate that they have you pray their car should not break down within the 30-day time period or even within the first year. If you plan to finance better take somebody you understands cars with you. My financed a car and just right before my first payment the check engine light came on and the car is now dead and all I get from them is call their SilverRock mechanics. Expect to pay for all repairs cause most they don't even cover. After the second week of having it it says I need a oil change. Why the hell do I need an oil change. Do these people not inspect their vehicle before they sell them, sure the car looked pretty but it was a goddamn lemon. Now I have to pay for the lemon before I can even afford or consider to have a new car.

Do not buy a car from here. I even put 1000.00 down. They won’t let you leave without the extra protection because they know the car will break down. My battery died then my breaks. I paid the extra money for the protection but 2000.00 later I am in a nightmare.

DriveTime in Florida has been and always is great to me. Quick easy process.. I’ll never buy another car from another dealer. Their buy down interest rate program is great for those of us with not so great credit and allows me to pay my car off faster.

By far the easiest used car purchase I've made in 45+ years of driving vehicles. Great communication before, during and after. Suggest you give them a try. You'll be enjoying the experience. 5 stars and thank you to Drivetime Independence, MO for getting me in the vehicle I wanted!

I was pressured by "reputable" car dealers, they were saying "Don't go to Drive time!" Well I went to Drive Time and I'm happy. They were sooo friendly, amazing. Great selection of vehicles and easy qualified finance. Lower down payment, Larry was awesome and very cool! I recommend Drive time to everyone.

Great smooth process and awesome customer service. Was able to get in and out. Was thrilled with the usage of my time and how everything was with one person. Would definitely recommend my family and friends. Would highly recommend Brian and the management team at the DriveTime in Woodbridge to anyway! Great team there for sure!

I appreciate Kyle and Lance at the Mishawaka store. They were knowledgeable and just great customer service all the way around! Keep up the good work young men and doing what you do!👍🏽 I can say you worked well with my husband and I and thanks for my great Chevy Malibu. 🤗🤗

I was extremely disappointed and dissatisfied with my car buying experience at Drive Time. To begin with I asked Nia if the car would be detailed or cleaned prior to delivery. Her response was NO, the car was cleaned when they received it and she does not have anyone to clean the vehicle. I don’t have to take it and she could not promise me if she will have anyone to clean the car prior to delivery or post delivery. It is on a courtesy to deliver a clean car. She was very dismissive as a car sales person.

Cooper ** helped my husband and I get into a vehicle and he worked with us so we were able to drive away the same day. I drove one vehicle and I liked it but he found me another one and it had less miles, it was less money. Way to go.

This is my second time getting a car from you all. It’s always a great experience and a pleasure to do business with you! I thank you for taking the time out to answer all my questions and concerns. If friends or family looking for a car I will send them to DriveTime.

I wish I could give ZERO stars. I bought a 2017 Rogue on a Friday. It broke down by Wednesday. I agreed to another vehicle and it started giving me trouble 40 mins after the purchase! The check engine light came on. I put it on the machine. It's showing engine failures, misfired and a 2 page LIST of all that's wrong with the vehicle. A VERY UNHAPPY CUSTOMER.

Excellent service and assistance in selecting the vehicle and completing the sale. Hari and his manager, Alenda, quickly resolved problems in selecting the appropriate vehicle and the appropriate products. We were pressed for time and completing all the paperwork is an intimidating process but again Hari and his manager efficiently guided us through this process.

I worked with Hugo on the purchase of my truck. He was patient and knowledgeable. I love that the price is the price, there’s no hardcore sales, and it only took about two hours from start to finish. This is the second vehicle my husband and I have bought from Drive Time. We have been more than happy with the service.

Everyone was polite and very welcoming and inviting to my family. Katie G. Really went out of her way to help me and my family. We will be back to get our next car. We THANK YOU FOR EVERYTHING DRIVE TIME. See you all next time real soon. The car is absolutely beautiful.

I purchased a car on 1/28/2025. On 1/30/2025 the check engine light came on. I took it to get tested and the code crankcase ventilator disconnected. I am very disappointed this is an inconvenience. Took it to an in network repair shop and now I’m without a car for possibly 2 to 3 days.

My recent experience purchasing my vehicle was good overall. The customer service was good and the process was seamless. My only complaint would be the cleanliness of the vehicle. Records show the car arrived on 1/23/25 and I test-drove the car on 1/25 and purchased the vehicle on 1/27 in the evening. Given that timeline, I would have expected the vehicle to be cleaner but it was not. The car was barely vacuumed and still dirty on the inside. Cupholders had caked on dirt which looked like it was not even attempted to be cleaned. A large white stain was still on the seatbelt in the back as well and the trunk was covered in a layer of dirt that we easily vacuumed. We even found a used vape pen which could have easily been removed if the car was cleaned better. The outside was also covered in dirt.

We had Micheal ** and he was amazing. We went to another Drive Time and didn't like the experience but, when we showed up at the one he works at. The difference was night and day. I will only buy from him and his store from now on. And I will be letting everyone know which Drive Time to go to for the best and fastest service. It just blows my mind how easy it was and how helpful he was.

Great Customer Service Kerry! You were absolutely amazing! Thank you for your patience with me and your kindness. I would recommend you to all my friends. Great Job!... The atmosphere is very welcoming & I want to say I love my car!! My daughter says she would come in to see you soon! Have a wonderful day/weekend!

He was very helpful and understood exactly what I was looking for trying to make sure my needs was meet and I was very satisfied. Did amazing of seeing what I thought was important and pointed out the things to make my commute to and from work work best for me!

This place gives the people there more authority to make deals. They don’t have actual sales manager. It’s more like a store than a car dealership I gotta admit a five day return policy is the best thing they have to offer because the whole buying a car at that place sucks so that’s why I give it a bad review.

I had the best experience everyone was so friendly. Alex went above and beyond to make sure I got into a vehicle that met all my needs. He explained everything so thoroughly make sure I understood everything. Everyone made sure that everything was going smoothly. This is the first time that buying a car went so smoothly and efficiently.

I went in, was straight up with Nicholas who was the person who helped me. I told just what I was looking for, he gave me some options. I went in a test drive and shortly after I was out of there and in my new ride. It was the best car buying experience I’ve had and I’ve bought 5 cars previous to this one.

I will NEVER do business with this company again. From the 4th day of ownership till now my car has given NOTHING but trouble!! I haven't gotten 2 enjoy it at all!! I shouldn't have to worry about a car AS SOON AS I GET IT. I shouldn't have a need to use a warranty 4 DAYS after a purchase. It is going in the shop for the 3rd time in less than a month. It is JUNK and so is the company that sold it to me!!

Excellent service but I feel that Drive Time should offer a full tank of gas or a one time full detail service because the car was filthy and it seems like as soon as the sale is finalized they don't want to hear from you anymore also the sales agent didn't open the hood and where as after the sale I personally noticed that there was an excessive amount of oil on the engine.

Ariel was very helpful and knowledgeable. She was willing to answer all of my questions. This is the second vehicle I have purchased from this DriveTime and I had a great experience each time. I will definitely use DriveTime again in the future. Everyone at this location whether it was on the phone or in person was very nice and pleasant to work with.

Daniel explained the entire process of buying a vehicle through their West Columbus location and helped me submit everything I needed before I made the trip from Indy so there would be no surprises. I feel he was honest and said nothing should change from what I was quoted online when I submitted my pre approval which it did not so I appreciate that greatly so neither of our time was wasted. Overall good experience and a great deal on my truck. Thank you Dan and to all your team for being "real" people. Would purchase from them again without hesitation!

My salesperson Seth was amazing. He was knowledgeable, answered my questions, and most importantly very patient. He allowed me to test drive any cars that I wanted and didn't rush me even though it was closing time. It took me longer to get insurance than he did to get me in a car. Thank you so much Seth!!!

First time leasing a car and Jose, made it the most simple, pleasant experience possible. No extra paperwork or extra credit check, in and out as fast as he could get us. Test drove 2 cars and went with the 2nd one. Very transparent with the information about the vehicles and makes sure you know what you are getting.

Bought a Lincoln MKS from DriveTime 6 months ago. Nice looking car and was ecstatic when I purchased it. Soon after buying the car I noticed that the car was driving a little rough and it was very loud. Brought it back to the DriveTime and they referred me to Silver Rock for my extended warranty because they didn’t have any technicians on site and it was one day out of the 30 day warranty for them. Later on the car began to wobble and drive even worse. I parked the car due to my job having me travel all the time, I had to get back and forth to different properties, the main reason I bought the car in the first place, so I went to Firestone who was in the warranty network. They inspected the car and found over $10000 worth of damage under the car, they stated it was a flood car and the damages included the water pump leaking and the steering column was broken which could have caused the wheels to come right from under the car.

Allison was a very nice person. A very helpful and she did a great job on showing me the car and doing her job. Very good when I went to pick up my csr Allison went over the check list and told me if I have anything. I need to find out. Just call her and if she could not help me she would put me to someone that could help.

Super great job finding the right vehicle to fit my needs with my wife in a wheelchair and myself. Getting older it is hard to get in and out of some vehicles. But they had patience and listened to what I needed and then made suggestions to fit those needs.

Gissell was absolutely amazing. She made the experience amazing! From the initial consultation to the first showing to the last everything was super friendly and professional. She was super patient when we wanted different pricing with and without the optional products and different down payments amounts. Thank you Gissell for being there and your amazing assistance!

Salesman was very nice and patient with me ... 5 stars!!! Very highly recommended. Great experience all in all... I'm going to recommend other people to them for sure.... I love my new truck... Thanks Drivetime!!!! Highly recommend them to each and every one. Go check them out. You won't be disappointed. Ride off the same day in the vehicle of your choice. Nothing less.

It took longer, they expected just waiting to be seen. After it was all said done, they left a vehicle with leaves inside and less than an eighth of a tank of fuel after they said they would fill it halfway with fuel. I had to call them 8 different times to get ahold of somebody from the Owling Mills office. About a piece of paperwork, it took 2 weeks.

Excellent service, knowledgeable staff, quick, easy and hassle free. We are repeat customers and will continue to use and recommend Drive Time in Melville Mo. We love every car we have bought from them. The pre-approval online is such an easy way to figure out what you can afford and they really do stand by the quote you get online.

I am absolutely thrilled with the experience I had at DriveTime! From the moment I walked in to the moment we drove away with an amazing vehicle, the entire process was joyful and seamless. Ryan **, DriveTime's Sales Representative, went above and beyond to ensure our experience was not only pleasant but also educational, professional, and fun. Ryan took the time to make sure we were happy every step of the way, explaining each detail thoroughly and ensuring we understood everything provided. It truly was a heartwarming experience for both me and my daughter. I can't say enough good things about DriveTime, and I will enthusiastically recommend them to anyone!

** that's his email, this guy was great, patient and pleasant. Drive Time was great, the best car dealership I'd ever been to. The truck I purchased is amazing, better than what I expected. I will definitely tell my co-workers if you want a beautiful car for fair prices without any hassle or stress, give Drive Time a try, you won't regret it.

Awesome experience with sales representative Luis! I did not spend all day there trying to figure out a Purchase. The process was fairly easy, and very detailed which made me comfortable in buying a car. There were so many options which can feel overwhelming, but the representative was very helpful.

Timetra has excellent customer service. She’s experienced and knows what she’s talking about she’s honest and transparent. She actually got us into a better newer vehicle with less miles. She helped us out of a sticky situation and we appreciate her kindness and patience. The place was clean and organized as well.

Keke was extremely helpful and informative. One of the best buying experiences I’ve had! I would definitely recommend her to anyone who is wanting to get a vehicle. The whole staff was really great and helpful, friendly as well. So if you want to have a smooth car buying experience I would suggest you go visit them and purchase a vehicle through them.

Yes I would recommend others to purchase a vehicle from Drive Time. Honest, friendly and caring. They was very understanding of my needs. They explained everything I had questions about. They made sure vehicle was reliable and within my budget. Made me comfortable and the suv I was looking at wasn’t available they found one a lot better, really put a smile on my face.

Our experience with DriveTime was the quickest and easiest time that we ever had buying a car. Everyone especially Emily were great. They were all so friendly and helpful. We would definitely recommend to our friends and anybody looking to buy a used car to please check out Drive Time. If and when my wife need another car I know that it's the first place we will go to.

My experience was great and the staff is amazing and yes I will recommend anyone to go and get a great deal & vehicle. Khary DT, and the manager were very helpful. Excellent job!!!! If anyone need a reliable vehicle at a reasonable price and look no further than DriveTime on Tennessee Street in Tallahassee, Florida.

The staff at DriveTime are patient caring and very accommodating. Jennifer ** and LoyWanda helped me through the process. I had some bumps along the way however none were their fault. They were with me the whole way. It took a few trips but I finally got my car. I highly recommend them.

The service that I received from Lashonda ** was excellent. She was very help and very respectful. Her skills was great. I will refer anyone to this young lady.. This young lady was very knowledgeable about her job. She have great passion for people. I tip my hat to her and her service

I've had my 2017 Hyundai Accent since early 2019. It has been a great car. DriveTime was great. It has over 180000 and still going. Had to do minor wear and tear repairs. But kept maintenance up and it has done well.

My experience with DriveTime at 2143 W Camelback Road, Phoenix, AZ 85015, was absolutely awful. The salesperson, **, misled me about the transaction on four separate occasions. When I finally decided to request my money back, I was told I had to come in person. After making a fifth trip, I was informed that I’d have to wait for a check to be mailed to them and then return yet again. Not only did this waste an incredible amount of my time, but it also showed a complete lack of transparency and honesty. If you're looking for a dealership you can trust, DriveTime is NOT the place. Truth and integrity matter, especially with such significant purchases, and you simply won’t find that here. Save yourself the headache and find a dealership that values its customers and treats them with honesty and respect. The only reason I gave one star is because zero stars wasn’t an option.

I have personally sold cars for many years, and I can’t even say the process that Drivetime has is fair and easy and they get you in and out quick as possible. I would recommend anybody going through Drivetime to purchase their next vehicle. The customer service was phenomenal as well. They really treat their customers like that. Customer means everything to them.

I was welcome by Ariel with a big smile and very honest from the first moment. The rest was like a field trip. I let her handle it and I was just sitting there getting a excellent service and very professional. Thank you once again for people like you that put your heart ❤️ into what you do.

Fast, simple and easy. Very friendly service and no haggling over price. Car selection, financing and after service protection gave me an added sense of peace. This sales model is a success in my opinion. I would buy from again in the future. Anyone needing car please take a look at this company.

I recently purchased a vehicle from Drivetime and I couldn’t be happier with my experience. From start to finish, the process was smooth and hassle-free. Jonathan was incredibly knowledgeable, patient, and attentive. He took the time to understand my needs and guided me to the perfect vehicle that fits both my budget and lifestyle. The transparency in pricing and the lack of pressure to upsell made the experience even better.

I am so overjoyed with the service my family received on 1/2/25. I had came prior but was not satisfied with the options and payments. However thank you to Mike calling me on 12/31/24 to inform me they had a few vehicles within my payment range and down payment. Jordan was very helpful with helping with my purchase when I came across a mishap with my bank card being block. Him and Jamaal was honest with holding my purchase until 1/2/25 upon my arrival. Thank you so much to the AMAZING CREW JAMAAL, MIKE and JORDAN at DriveTime on my 21 Chevy Equinox. I was love at first drive.❤️

The process with the Greenville SC location is not managed well at all. I went to pick a vehicle and after finally making a choice on the day I went, I got there at 1130 am and waited till probably 330pm before actually being seen, I was told the vehicle I wanted was not available. I test drove 2 more vehicles and picked one and after finally getting ready to close the deal on my 2nd choice I was told my 1st choice was available. I finished the process but had to come back the next day. I got there around 1230pm and waited for several more hours to finally take possession of the vehicle around 5pm. The process is very exhausting and it seems that that location is not managed well. The agents were overworked most of the time managing several tasks while some just sat at computers looking like they were taking classes or something.

I had an excellent experience. The only reason I didn't give 5 stars is because I felt like I got pushed a bit into a vehicle that I am not sure I even like. I just wished I had a few more vehicle options to look at, otherwise it was fast and simple. Down payment and I signed the paperwork and was out of there.

The guys were great. I explained my situation and I was Blessed with a car. Jeremiah and Will and also the loan guy wasn’t sure what his name was. Very respectable, nice, attentive, and considerate. I had a few choices and the one car I wanted I got big ups to the staff. I really appreciate them.

Daniel N. was amazing!! He made everything seamless. Daniel help me through technical issues as well. He was very clear throughout the process. Daniel help me look through cars without pressure. It's nice not going in the back with finance. Trying to sell you things that are not needed. Thank you, Daniel.

It’s nice to leave the place with a car for $500 down. But in the long run you are paying triple what the car is worth! My 2017 Hyundai Elantra had 82,000k when I purchased it, it was a rental before and had 1 fender bender previously. I left $500 down and am paying $417 a month for the next 6 years which is close to $30,000 for a car that is worth $5,745. This should actually be illegal. The car was $14,995 when I purchased it and interest which is where they get you is $15,000. My payment monthly is $417 which only $84 of that goes towards the principal of the car and the rest is interest. I have been paying this for a year already and have only paid off 2% of the car.

I’m happy I made a good choice. It was definitely needed for an upgrade. Satisfied and content with my vehicle. Will recommend anyone to DriveTime, in need of a reliable and affordable vehicle. It would be nice for the Referrals to get a discount off their next purchase or a gift/reward.

Thank you Steve **. I appreciate all you did for me, I love my 2016 Hyundai Valoser/Turbo R-Spec/Turbo Rally Edition. I will be sure to recommend Drive Time to all my friends. Best experience ever. Thank you, thank you, thank you. I got the car of my dream.

The sales process was great, easy, service was good. The vehicle had really old wipers and it ended up raining on the way home and I had to stop and get all new ones because I could barely see. They knew I was coming to test drive and likely buy, but the car wasn’t detailed and was kind of dirty. Still a mostly great experience. Just could’ve been better.

Had a great experience with Alaendu and Zack. They were both helpful and answered all of my questions. After everything was signed I was able to drive away with the exact car that I wanted. After inspection by my trusted mechanic I was told the car is in great condition.

In March 2023, I purchased a 2016/17 Nissan Maxima SV. The staff at DriveTime Lakeland was great! However, I picked the car up in West Palm Beach. The interior of the car was not at all what I expected... it was obviously a very "used" vehicle. The car 67,000 miles. This was my first and last experience with DriveTime, but I was going thru a bankruptcy and therefore, desperate.

No description right now. Well this was a very good idea to come to DriveTime. It was a great experience and I wouldn’t go anywhere else to buy a car and I think it’s worth it for me and my children. They have lots of space and room in their vehicle and it is so nice. I really tried to find the best option car choices and I found one. I really like my car. It’s red. One of my favorite colors but the bottom of it is coming off like the front lip of the car. It’s trying to come off but I’m going to try and take the car to Jiffy lube or Quick-O mufflers to get that fixed but I don’t know how much it cost to fix the problem. But anyway I really appreciate and like drive time. It was really worth the visit.

Omar made sure that I got not only a vehicle but something he knew that I would love! He is a great salesman and person. Kay was very helpful all the way to the end!! Thankful for both of them. Gooooooooooooooo Drivetime Winchester location for the win!! Very, very grateful!

I purchased a car from Justin ** at your Broadway Road location. He was exceptional! Friendly, knowledge and professional. You should be proud of how this young man represents your company! He certainly has a bright future with DriveTime. I would refer him to family and friends. Surprisingly a pleasant car buying experience.

Would like to thank Drivetime for allowing to buy a car at this establishment. They treated me with kindness and respect. Was the best experience I ever had with buying a vehicle and I appreciate their business. Have been telling people that I know of the experience that my wife and I had. Thank you.

I thought Drivetime was great. Was getting a newer car. Test drove it and it seemed great and the process was so fast, I get why now I had the car less than a month and needs $1,000 of work conveniently not covered by the 30 day or the extended warranty I bought. Drivetime sells junk cars to people that are in a hard spot.

This was a great and easy experience buying from DriveTime! Morgan was very helpful, friendly as well as highly professional through the process. She’d gotten me in and out with 0 complications or confusion! 10/10 on service. With this being my first time purchasing a vehicle solely myself, Morgan took the time and explained all the important factors which helped me know I was making a decent decision.

Excellent service. Jose ** was the best Salesman ever. From the point I stepped in was greeted with a warm greeting. Jose made sure that I had my correct car selection and walked me through the process step by step with great confidence. He also responded quickly to ever phone call and email that I sent for him. Thank you DriveTime

My Wife and I purchased a vehicle on 12.17.24. Everything went well throughout the process. Relaxed atmosphere, knowledgeable Associates. In my opinion experience was seamless. Rashell & Tamia made it easy. Hopefully I spelled your names right. Again thank you, truly a five star experience, which I would recommend to any of my friends.

Agent was excellent. Everything was made easy and smooth for me as a customer. I totally appreciate my salesperson. She was professional and exemplified excellent customer service. As she dealt with me, she treated me as if I was the most important person in the world. She was very knowledgeable.

I went into the store, already feeling defeated, yet determined. I explained the situation to the manager, he got me set up with Dylan, and the process was smooth for the most part, a hiccup on my end. Then we got that settled and I drove off in a 2019 Nissan Pathfinder!! I could not be happier, or more impressed with the quality of customer service!!! Then I ran into an issue with getting my proof of insurance sent over, made a call up there and LaVunta was quick with the solution!!! Definitely will return, with my children to complete their first “grown-up” purchases!!

Everything and everyone was excellent and patient with me. They showed me everything about the car and how things works. The car I love the way it drives. It fits me perfectly. I will most definitely recommend anyone to DriveTime in a hard beat to you guys. The service was well expected and the employee was great.

Great people to work with. They help my family get into a nice vehicle with a low down payment and reasonable monthly payments. When other banks said they couldn't Drivetime said yes so yes I would recommend drivetime to all family and friends and they have plenty of locations. If they don't have the car you're looking for they would help you find one in their other locations.

It was fast, easy and painless. I truly appreciate the help with the car. Walked in wanting a Toyota. Walked out with a Kia. Newer and less miles and the payment right where we could afford it! Thank you so much. The car is better than we expected. My wife is truly happy! You made her Christmas!!!

I was very concerned about the aspect of buying another vehicle this soon, however the the staff lead by Mr. ** did more than just soften the blow and cater to our needs. He used expert level intelligence to help me secure the perfect moderately used vehicle. The journey to rebuilding one's credit has lots of challenges and pitfalls. It's was comforting to know that there are genuinely concerned people who have your back under the worse of bad credit situation and not just another number or face in the crowd. Please accept my heartfelt thanks for the dedication to me and my family's needs.

Ms. **

I didn't find a Car at Merritta Georgia Store but Rodney looked up cars there for me and found one... I appreciate him for that.. And the store Manager at Stone Mountain Shay was great. I appreciate her and Travis the Salesman very much... I had a good experience. I don't rate a 5, it's a 10... Thanks Drive Time..

I want to thank Brian Bell and Billy for the kindness they showed me. All other dealerships couldn't help me, but I spoke with Billy (GM) and he invited me to come in and let's see what they could do. From the moment I walked in I knew that I was at the right place. I am now the proud owner of a 2017 Nissan Rogue. I will choose DriveTime again for my next vehicle.

The Antioch branch staff were very professional & helpful throughout the entire process of my vehicle purchase. I appreciate all of their assistance during a tough decision. I was so distressed the entire morning before I got to the dealership parking lot. I most definitely will recommend them to friends & family.

My experience was very pleasant. Kirk and Isaiah was very polite and professional. They helped me out and I really appreciate it. Would recommend them to anyone. I told my daughter and she applied online in Carrollton, TX because they need another vehicle. I pray she be able to get it. She just got married a month ago.

Staff was tremendous, very nice, energetic and good to work with. They went above and beyond to help me. Couldn't have been any more nice. Jasmine was really great to work with. They made the process stress free and were willing to work with me. Would recommend DriveTime to family and friends.

Recently purchased my 2015 Dodge Ram 1500 from Drive Time El Cajon location. These guys are great. I had a good experience. Everything went through smoothly. I want to thank Sam ** and Ray. They really did their job 110% above and beyond, if you're thinking to buy a car go to these guys at El Cajon location. I want to thank all 3 of them for helping me get into this truck.

My experience was good until I got to the part where they offer you Silver Rock. Or stress in an adamant way Silver Rock. It made me feel as if I did not purchase Silver Rock the car was a lemon and it was not going to work without it. Therefore, the reason for 3 1/2 stars, if possible, because they made another customer feel the same way.

Jeremiah, and Glenn both had good customer service but Tandrae stood out over everyone, he was GREAT and on point about everything from beginning to end! So far we are pleased with the vehicle, payment, and overall services. I will definitely be recommending Drivetime to all family members and friends who need a vehicle now and in the future. Thank you.

Thanks to Chris M. for helping us on Saturday. We got to leave with our 2020 Honda Pilot EX-L. He was very thorough and quick. He answered all of our questions and more. We will be back in the future when we need to get another vehicle. It was worth the 4 hour drive from Morganton, NC!

Aaron ** at the Riverside office was awesome. He took care of us from beginning to end. If you looking for a car go see him, you'll be glad you did. He is very patient and knowledgeable. The process was easy with his help. They have a nice selection of cars. Thank you sir. Aloha.

I purchased a Kia forte from Drivetime three and a half months ago. My purchase included a five-year powertrain warranty from Silver Rock for $3555.00. I recently noticed some leaking spots on my garage floor, so I took my car to an authorized Silver Rock repair center to have it diagnosed. The repair shop stated it was the coolant reserve tank that was leaking. Here`s the problem in a real way. The cooling fan and the coolant reserve tank are one unit and can`t be replaced separately. The contract covers the cooling fan but not the coolant reserve tank. Remember I`ve only had the car for close to four months and the very first time I have to use the warranty it doesn`t cover the repair, this is a $400.00+ repair. This warranty is not worth the paper written on.

Easiest time we've ever had buying a vehicle. Jamie made it completely painless and a breeze. Got what we wanted and the way we wanted. Very professional and helpful staff. Considering my wife is very particular and worked in the used car field for many years, we will definitely buy again.

Excellent. Alex took care of me at the Bradenton store and made everything go as smooth as possible. I purchased a 2017 Ford explorer Platinum edition. I highly recommend Drive time. If you need a good reliable vehicle at a competitive price go to drive time. A++++. If you are a repeat customer you get even better deals. Drive Time A+++.

I went in on Tuesday looked and test drove several cars. Finally decided on a Volkswagen Atlas. Put 300.00 down to hold till the next day. Went in and purchased car. Our sales agent really took care of us by putting gas in and washing the car as it was dirty due to the detailers were off due to the weather.

Outrageous prices. Check the prices on sites like **. Most buyers pay almost twice the price they should. Trade in value is a fraction of what you paid for the vehicle. Interest rates are also outrageous. They take advantage of the people who need the vehicles the most. This is not the place to purchase a vehicle. Their repossession rate is off the scale. Their inventories are mostly high mileage high mileage vehicles. If you traded the vehicle in a week after you purchase this you would lose over 85% of its value of what you paid. Don't waste your time and money and money. Most people end up with worse credit than when they started with these people.

My car sales woman Natalie was very good and professional, she did everything to get me in my new car. Everybody there was very nice and helpful, they explained everything to me, it was nice not to have the hassle on doing my tag and title, they did for me.

Everyone was super friendly, made the process super easy and fast, everything was explained each step of the way and they were very patient with me as I did not know what I wanted to buy. Love the car I choose and they set me up with all the things I needed for my payments online before I left, very informative and very kind people in there.

Great customer service experience I received as I walked in to Drive Time with Jonas. Found what I needed in my price range. He was very clear and helpful. Jonas followed up with me to see how I'm enjoying my new car after I got it the next day. I'm Happy about my decision in choosing drive time for a used car.

Jay was very helpful in helping me to get the vehicle I needed and he went above and beyond to please me, and he was very understanding of what I wanted, the entire staff was extremely helpful and understanding, from the time I walked through the doors, I was greeted and they offered me some snacks while I wait to be seen, and they met all of my needs and at ease of finding out what vehicles I was interested in not putting me in the right car in my budget.

I would like to give thanks to Andrew, Ricky, and Cam. When I say they took care of me, now that’s how customer service is supposed to to be. Friendly, working for the customers, listening to what the need is and respecting the difficult situations and making it happen. They made a list of vehicles for me to test drive and I made a special request to look at one I seen I liked and with no hesitation Cam went and got the keys and as soon as I sat in it I fell in love with it and now it’s mine. Thank you all at DriveTime. You're the best.

This was the best car buying experience I have ever had! I worked with Evan ** and Daniel **, and they were great to work with. I would recommend them to anyone, They are easy to work with and have many cars to choose from. If you are looking for a car, you should consider this dealership.

They are very friendly and very helpful when I thought it wasn't going to happen for me. They got me in a good car. Thanks so much for all your hard work. I would recommend it to anyone. They will take good care of you and I myself will go to Drivetime for another vehicle in the future.

Ethan ** was a very patient person with me. I drove several vehicles on my first day. Went back to the dealership on Wed when my son was in town. Drove a few more vehicles on that day. Ethan remained patient and professional. It was late when a decision was made so another trip the following morning. Ethan went over everything with my son and myself. Explained it all and answered all questions we had. Drove away that morning with my first vehicle in my name only!!! Couldn't be happier! Thank you Ethan!

I would definitely recommend a friend. Brad was very helpful and knowledgeable. Brad made my car buying experience stress free. I will definitely be back. When the first car I purchased had some issues Brad helped me get into another car with no issues. Brad was very pleasant to work with.

It was such an awesome experience buying a vehicle there. It only took 48 hours to drive my car home. They told me everything I needed to bring for documentation and they were awesome about being true to their word. They made the experience so easy to get a wonderful vehicle. Tony was so knowledgeable and easy to talk to. Trevor was the balm. Thank you Drivetime for making my buying a new vehicle so painless.

I had the pleasure of working with Nathaneal from the W. Broad St. location and he is absolutely amazing. He made the car searching/buying process so easy and he actually listens to your wants and needs. He tries his very best to stay within your budget and it took so much stress off my shoulders. His kindness and understanding was so genuine! I would 10000% recommend scheduling an appointment with him!!!! He got me into a new car, that I can afford, the very same day and I’ll be forever grateful to him for that!

Do not buy a car from these people. They are a rip off. I am buying one from them now. When I got the contract they told me it was monthly payments. When I finished, got home, I find out it's every two weeks and the payments went up from what they told me they would be. Also there's all kinds of hidden damage and stuff on the car. They also told me there was no recalls and there is recalls on my car and my daughter's car she got. This place is a sham. They don't honor their word. They lie and I'm telling you from a verified person who is purchasing a vehicle walk away while you can or you're going to get screwed also. They charge you a really freaking high interest rate. Buyer beware. If you buy from here I told you so.

My total experience from start to end was exceptional! I was given so much information about the vehicle. Dylan ** at the Toledo location was so attentive even though he was helping multiple people at the same time. He kept coming back to me to make sure I was okay. Everyone was so friendly and helpful! I was even provided a bottle of water in my vehicle! I have never been treated so well during a car purchase. I'm so happy with my new vehicle, but also how the experience made me feel.

Was in and out in no time. Fast approval. Great affordable price. Staff was very friendly and helpful. They answered all the questions we had about everything we wanted to know. This is a great place to shop for cars. This is the second car we bought from them and we are happy with what we got.

Kierra was the best salesperson I've ever come across in all the years of me purchasing a vehicle. She was very patient and friendly. She made sure that she explained everything we needed to know and if we didn't understand she would explain it to where we could. I would most definitely refer customers to DriveTime.

Alex and David were extremely helpful, knowledgeable and friendly, the entire staff bent over backwards for me, to get the vehicle I wanted. They were very patient with me as I test drove three vehicles, and took great care of during the entire process.

Drivetime facilitated the acquisition process with a seamless experience. They had a comprehensive range of vehicles available at various price points. They also offer warranties for the life of the loan and gap insurance. The staff was exceptionally friendly and engaging. Tyler our sales representative that assisted us was outstanding!!

I was shopping around for a car. I saw commercials on tv and decided to try DriveTime. I was amazed how easy it was. It’s true. There’s no hit to credit score. It’s true. My horrible credit score prevented me from getting a car from the big dealers. I wish I had more money to give as down payment to get a different vehicle. But for now I’ll settle for the car I was able to get. Thank you DriveTime.

Thank you so much. My experience was very great. I love my car and. Daniel ** was amazing he took good care of me. Thank you again. I will be referring my family and friends. Really good service. Thank you. Appreciate it. Thank you so much. Please know that I love my car. Truly do it is amazing. I love the color. I love the speed. I love the style, love everything about it. Thank you so much.

I was very skeptical about how easy the commercial made it out to be until I went to the dealership and I was able to get the vehicle that I had chosen online. I have had car loans before and this was the first time I was able to get the vehicle that was available to me online. Every other time I would pick out the car I wanted them get to the dealership and would be told I didn’t meet the criteria for that vehicle but there is another car I can have. I was so happy leaving the dealership. I have been telling everyone about this experience and referring them to Drive time.

Ruby and Ricky at Drivetime Pelham Al was very professional and nice. They went above and beyond to make our experience great. Would highly recommend everyone to visit Drivetime Pelham Al. They made sure I was pleased with my purchase and satisfied.. I love my car and very pleased with my purchase. Thanks Drivetime.

Updated on 11/17/2024: Have had car 14 days. Stopped to get gas again, it won't crank, when it did turn over it just kept spinning and finally quit when I put it in drive. It started jerking real bad and I just had to wait till it stopped to drive, I have to take Tuesday off cause they won't cover a rental car when I drop it off at garage, please don't buy a car from Drivetime. 23 percent interest.

We had a very excellent experience with the DriveTime Location. Our sales rep DJ was very understanding of our situation and worked with us so we could get the vehicle and payments which suited us. It took us about a month to get our paperwork all together but he was patient and understanding. I would definitely recommend to others.

I have visited DriveTime multiple times and have brought several vehicles from them. The time consuming is great. The online approval makes the in-house paperwork go easy. The sale associates there always welcome you dealer was Alex, which he was great. He was able to answer all questions for me to make the car process easy and I will recommend DriveTime to anyone ask for Alex. Thanks DriveTime

I bought my new Jeep from DriveTime and so far I love it! Had a wonderful and easy car buying experience and I recommend to anyone looking to purchase a car! I had been without a car for a while, but I've got less than perfect credit and they helped me get the car I wanted.

Went to Lombard location based on being a previous paid in full customer and now eligible to upgrade, NO MONEY DOWN.... I was shown quite a few cars and the one I chose, was told I had to put $1700 down, really.... I thought I could get it with no money down? The guy said sorry not this one.... Why show it to me then??? Next car I chose after signing a few papers was told I had to make bi-weekly payments or monthly payments of $712.00.... That is a house note and I am a prior customer.... I did not feel appreciated.

Very professional and knowledgeable. This is my 3rd car I have bought from your company and recommend it to everyone. There is a large variety of automobiles to choose from and ease of getting to test drive any vehicle. The finance part of the deal was streamlined and easy to qualify for. Thank you for all of your help in getting my new car.

Ryan was awesome. Got me right into the vehicle I chose online. The warranty products are a great bonus. Thank you guys for helping me. This vehicle is the best one I ever got to drive. I would recommend this dealership to anyone that asked. I appreciate DriveTime because of the 5 year warranty.

Great Experience! My salesman Zach (**) did an amazing job helping me acquire a vehicle! I had very low credit but with a down payment I walked out with a car the same day in a couple hours. I was a little nervous buying a used vehicle but everything worked out good.

Updated on 01/30/2025: The fact that I purchased a vehicle with a bad motor and had to write about the company should tell you to stay away. They are liars, no reimbursement just hot air. In Oct I purchased a 18 Ford Escape. Within 20 days it died. Towed to Firestone in which they stated new motor need, I then dealt with Drivetime's crooked employee after sending receipts and documents to show the business practices of non disclosure of the vehicle condition, to get a letter for reimbursement, guess what guys no more contact from them. Just lies and ignores.

William was a very good salesmen. Very informative, patient, helpful and excellent salesmen. I would highly recommend him to friends and family for service in the future. William gave me great advice during the whole process. He recommended several products for me to invest in to protect my vehicle. I am so glad I made the right decision purchasing a vehicle from DriveTime. So far I am satisfied and very happy with the vehicle I purchased.

I had an excellent experience at DriveTime today! Steven ** the salesman was incredibly helpful and knowledgeable, making the car-buying process smooth and enjoyable. He took the time to understand my needs and found the perfect vehicle for me. I truly appreciate his dedication and support. I highly recommend DriveTime if you're looking for a great car and fantastic customer service.

James was very polite and tried to help me as much as he could. I’m unsatisfied with the car. It’s has many issue. And why do I have to put it in the shop and I just got the car! I am a repeated customer and this is a lot considering everything I have been through. I am thinking about returning the car.

Quentin was my sales rep at the Laurel location and he had me out of there within 2 hrs. He was fairly new to Drivetime but very knowledgeable! He had me approved within 35 minutes, test drove as many cars as I desired, and kept me within my budget. I was very skeptical but I am so happy I went.

By far the best and easiest experience I have ever had in purchasing a car. He answered all my questions and explained everything to my satisfaction. If you are buying a car for the first time or anytime, Eric and DriveTime are the best and perfect way to go. All the staff go out of their way to help and assist everyone.

Everything went smooth sailing from the down payment to what the payment was to the paperwork. It was an easy sail. Thanks DRIVETIME. I would tell family and friends about DRIIVETIME. It was a pleasure going in to purchase a car. Overall my experience with DriveTime was good. Everyone was nice and friendly.

Larry was amazing on helping us get a car and was friendly, patience! They didn’t bugs us until we was ready to test drive. The facility in was clean and manager/salesman was friendly and helpful. They had good selections of car that fit everyone lifestyle. Thank you to Larry and Drive time to get me a new car with low miles and in good condition!

The experience was very Relaxing. I was VERY VERY Nervous making a new commitment. When I get nervous, I talk A LOT, but the Team was very Patient, and listened to some of my STUPID Stories. That's the part that made me Very Relaxed. I have already talked to a few guys at work, who are looking for a vehicle for their kids. OF COURSE, I am sending them to DRIVETIME. I hope things do well for both OUR parties. Thanks for the OPPORTUNITY to be a part of your team. YOUR TEAM ROCKS.

The DriveTime people at South Campbell store in Springfield MO were really nice and helpful. Love the car I bought and love the way they treated me at this location. It was a great experience and will do business again with this location and they even called me to make sure the car did not have any issues on the drive home.

I had a great and professional experience. Couldn’t ask any better from Tania. She is the best!!!! Was the best experience I’ve had in purchasing a car. Would recommend Drive time to anybody purchasing a car. They made the experience very pleasant and enjoyable. Have told friends about the great service I received. Great job!!!!

My experience at DriveTime auto Sales was amazing, not just saying that because I got a vehicle, but because I had the best salesperson ever. Yanira was very kind and very helpful with the entire process. The rest of the staff was very kind and friendly as well, so I would definitely recommend Drive Time to anyone I know that's looking for a vehicle.

One word A W E S O M E....I came in not knowing what to expect. We were greeting immediately, and the atmosphere was pleasant, and our Salesperson was kind, knowledgeable and made it a very pleasant experience. We were very pleased with our car buying experience and would strongly recommend this to anyone.

You guys were great! Will recommend anyone I met that are looking for a vehicle. Thanks again…. Super great team in Fort Myers.! A big load off of me after evacuated 2 times in two weeks and losing my car! Once again…thank for all of your help. Definitely buy there again… Richard

The team was amazing and making sure that I got into a vehicle after my vehicle was totaled out from the hurricane! Make sure that I left in the car that I want and make sure it made all of my needs! They made me feel comfortable and understood and definitely heard

I went to the Modesto Location and Monte was the one who helped us and he was suppose to reserve a car for us in the Fresno one. He called them and everything and asked for it. But sent over the paperwork for the wrong car and then said that’s the one we wanted. After we drove over 2 hours to get the car that we thought was already reserved for us, he never reserved it or anything and ended up saying that was the car we told him to reserve for us when it was clearly not. Horrible service from him. So unhappy with the crappy service we got

I came into this place hoping to find something a little bit better than what I had and my expectations were blown out of the park with the amazing customer service, caring and thoughtful attitude, and determination to help me find my best match! Brieana was there start to finish and helped me find THE PERFECT car. I am forever grateful and this girl deserves a big raise for how great she was. Will tell everyone I know to come here and ask for Brieana!

Fraud. People, be very careful with Drivetime dealerships. My wife and I was looking to purchase another car because we needed something larger for family. We went to the drivetime website and we saw a car. We went through the drivetime "experience." With the real down payment, real monthly payment quote on the advertising. That was the first experience that was negative to me was because when I brought it up, the fact that the advertisement was false concerning the real down payment, real monthly payment it quickly changed.

LG the general manager was super helpful, friendly and professional. I mean his professional and the way he went above and beyond was so much appreciated. He offered us waters and snacks and we will refer our friends and buy our future cars from Drivetime because of him. He’s Great and need a promotion

My experience was good from being approved to signing paperwork. Artavia was excellent with explaining everything I needed to know regarding my loan and purchase. I didn’t like the fact that the vehicle was dirty inside and out. When I asked the answer was we can vacuum it out but the guy that washes the vehicles isn’t there. I’ve never purchased a vehicle that was dirty even at a less known dealership. My vehicle has certain things that aren’t working so I’m needing to see where to take it for repair or checkup. The four stars are mainly due to the sales rep and she deserves a pay increase or award.

The team was amazing and making sure that I got into a vehicle after my vehicle was totaled out from the hurricane! Make sure that I left in the car that I want and make sure it made all of my needs! They made me feel comfortable and understood and definitely heard

Richard, Blake and Adrien were all great making sure that my car buying experience went off without a hitch. I appreciate all that each one of them did to ensure that was able to get the car that I had set my heart on. Thank you Drivetime for your help.

Got preapproved online. Went to Montclair office-test drove some vehicles-picked one for 15,000. Pressured to buy optional products. I refused except for 50,000 warranty. Manager Bo kept pressuring me to buy insurance which I purchased, then wanted to run credit again. I told her, "You guys are doing this all backwards." Then she claimed the computer was asking for 7000 down but they would take 5000. Her and a ** girl. I told both of them that I'm not putting that much down on a 15000 car. I spoke with the ins guy tonight and he said she did not call him about my refund. I feel they are running games and I am notifying corporate and the BBB. I also have a slight feeling about identity theft. Because of their actions. Something about them is not right and I will be checking my credit file from time to time. I will notify the FBI if anything comes up.

I lost my car in Hurricane Helene. Dilyn at Drive Time made it so easy for me to find another car. Many good cars to choose from in the lot. The paperwork was easy and fast. Thank you, everyone, at Drive Time for helping me get into another car so quick and easy....much appreciated.

Staff and management were happy and pleasant, very helpful and kind. My particular situation was somewhat difficult however they were able to accommodate me and get me into a car I quite enjoy. The entire process seemed effortless and they explained every step in detail. Go see the DriveTime folks in Pelham, AL and Huntsville, AL!

Overall was a great experience. Excellent staff, very friendly, very quick and accommodating. I would recommend to my friends and family, The appointment only lasted an hour and everything was finalized and I was out the door. Absolutely phenomenal staff such as Jose and Samantha. Very professional and courteous, excellent sense of humor.

Yesterday I was looking online for a perfect car for me. I received a phone call from a gentleman name Elijah. The car I was looking for was at another store, so he made an appointment for me to test drive the 2 cars that I really wanted. So I went there and met Laura. I was there close to after 5 pm and she got me out close to 7 pm. The paperwork was fast and quick. She made everything worked out so smoothly. No extra hassle, games, gimmicks or anything from her. She even helped with my insurance decision. I would recommend her for all of your needs. She has 20 years of experience so she can't do any wrong. Drivetime is where I would recommend my family and friends to go to.

I just want to say what a pleasant experience I had purchasing my car from Drivetime. Everyone there was a pleasure to work with and they did everything and more to get me in the car I wanted to take home. Dylan my sales rep was amazing. Ryan was awesome as well. They made you laugh and made you feel welcomed to the Drivetime family. I was very grateful for all they did for me. Thank you all very much for a great experience. You all rock.

My initial experience with DriveTime was great! We had an amazing salesman, we found the car we wanted (2019 Ford Explorer) and it was all within our budget. We did mention some small things we noticed on the car and they said everything would be covered within that 30 day window as long as we took it to authorized repair facility. Cool, was happy with taking the vehicle somewhere to do small repairs; as I know, not all used vehicles are perfect.

I had a quick and pleasant visit at DriveTime. Zach was my salesman and he did an amazing job. I love my new SUV! I will recommend Drive Time to my friends and family. Everything went smoothly and my salesman was professional and knowledgeable. I will be back to DriveTime for my next vehicle.

I’m so happy with my vehicle. The young lady that help me. Her name starts with an A. She was awesome, patient, beautiful and knowledgeable. She made my experience incredible and I adore her that. Kudos to her. Will highly recommend thanks Ms. A. You did great. The whole vibe there was very comfortable and entertaining.

Drive Time helped me when I needed it the most. I didn't need a big down payment. I loved how they only work with one bank. The process is simple and everything is legit as far as you are approved when you leave no they actually finalized it right there and then bank on the phone and everything

Very appreciated and everyone was extremely helpful and supportive. Also there were good customer service support. Didn’t have any complaints about the company. I would recommend anyone to go there!! Nice place to buy your First car from. I'm very happy about my car plus I love it and I appreciate all the workers who help me seal the deal. Thanks you all

Heard what I was looking for in a car. Such as I do not drive or ride in red cars. What I like in a vehicle & what I needed. Very professional & very courteous! Need a vehicle? Call them. Mike ** is your man. Be sure & schedule an appointment & they will be ready for you!

I truly enjoyed the entire process. I was able to pick my car and choose my down payment and card note online. Once I arrived at the Union City location, I was greeted by multiple team members, made to feel comfortable and the process proceed without any issue. They did not try to change the information from my online approval. I was able to test drive the vehicle.

Kisha was amazing going over each step of the process to make sure everything was understood! I had looked online and was glad when I saw my first choice still on the lot! Everyone at the Winchester location were friendly and so nice! The entire experience was amazing and I will definitely recommend others to check them out!

The experience was amazing, smooth, and very informative. The customer service was top notch and the process was super easy. The lot and facility was super clean. I've been telling everyone I know how Tim made the experience fun, fast and accurate. So if you're looking for your next vehicle make sure you check them out either online or in person. It's absolutely worth it.

My agent helped me so much in purchasing my first car which was the Jeep that I wanted. They were all so nice here and helped me so much. She also helped my wife answer questions about her insurance as well. It made my experiences buying my first car simple and easy.

I purchased a vehicle, they offer extra stuff with the option of canceling within 5 days. I try to cancel it next day and now no one can help. They just giving me the runaround, I try calling. Showed up in person and they always have a excuse not to take care of the issue.

Yes I had Jesse ** as my representative he was so sweet and caring took the time to find what I was looking for, and even though it took a while to get the ball rolling not on his part but just finding what I wanted and test driving them.. I was treated so good by all the employees working that day. A great review I wanted to let you guys know that Drive time in West Columbus ohio is one of the best car sales companies I have visited. Thank you again Jesse for all your help and patience. Colleen **

Staff were friendly & worked to get me in the vehicle I wanted, especially Dante who went above & beyond to resolve down payment amount discrepancy & “accepted” verifiable income! I will say from the banking side (Bridgecrest) - it was absolutely ridiculous that $80 in verifiable income was the difference between a $300 down payment & a $900 down payment; I had $4320 of “accepted” verifiable income & needed $4400 to drop the down payment from $900 to $300?! That math ain’t mathing!

Excellent customer service. In and out and answered all my questions. My rep was “Q” and made sure that the entire purchasing experience went smoothly. The Assistant General manager was also a huge help with my time there. I didn’t feel rushed and I got the best car that I needed in this time of my life.

Zach and Brian were a pleasure to work with at the south bend Indiana location. I didn’t like that the passenger seat belt doesn’t work properly so I’ll have to get it fixed out of pocket. The car did have a few dents and the steering wheel was very worn. Love my new vehicle. Awesome suv.

Great customer service, very friendly and helpful. Efrain ** was an excellent representative, he made sure we got all the discounts that we were eligible for. All the staff were friendly the moment we walked in. Worth the 2 hour drive to get there. Didn't find what we had set up the appointment for but they had a vehicle that was similar to what we wanted.

DriveTime Auto was the Best and fastest car dealer I've ever worked with. Francisco was very understanding about needs for buying a car. He was courteous and very helpful. I was able to drive off the lot with what I wanted not what they picked out for me. I would recommend Drive Time to anyone customer support, care very professional and knowledgeable.

I recently had a fantastic experience, thanks to Cherrelle ** exceptional assistance. From the moment I arrived at 10 am, Cherrelle ensured a smooth and efficient process. Her expertise and friendly demeanor made all the difference. I was impressed by how quickly everything was completed - I was finished before 12! Cherrelle's help was invaluable, and I'm grateful for her support.

Excellent customers service. From start to finish. She never stopped smiling and effort was beyond amazing. I really appreciate her for helping me. I appreciate her time and patience while test driving few cars. Thanks for everything. My smile has not stop smiling because of her and the Drive Time family.

Awesome car selection, awesome service, great knowledge and professionalism of fleet. I would definitely recommend Drive Time to friends, family, and customers looking to purchase a vehicle with quality. Their pursuit for customer satisfaction is top priority and they will make sure it meets or exceeds expectations. Drive Time is highly underrated in the car dealership business.

No coolant, window didn't roll down, GM was bare feet behind her desk, GM had her dog in the store yelping, made me sign paperwork 4 times. DO NOT BUY A CAR FROM THIS PLACE. YOU ARE JUST A NUMBER. Oh, not to mention the car wasn't inspected. Sounds like a horror movie film, Oh, and they added 5K to my contract without telling me.

So far I've paid over 1300 in repairs, that I was told would be covered under there added bumper to bumper warranty and yet nothing has been covered. I feel they played on my need for a car and I've haven't bought 1 since 1983 so it's a shame I allowed them to take advantage of me. When I called to ask to trade it in I was told the trade in value was too high and, "Sorry. Best of luck." What kind of attitude is that.

Drive time is good but when they say save your term that a lie. You going thinking you go pay one thing and walk out with another thing. By the time they add on the extra I was expecting to pay 500 dollars month. I ended up with 600 but overall they are good. That save your term is a lie.

My experience was great and very fast. I would recommend Drivetime to many others. I greatly appreciate your service. They welcomed me with great service and good customer service. I would say that I never been in a dealership where I had a better experience. I wish every time I came to a dealership I could experience the great service that I received.

I recently purchased a car from DriveTime, and my experience was fantastic! The staff was incredibly helpful and made the entire process smooth and enjoyable. They took the time to understand my needs and helped me find the perfect vehicle within my budget. The selection of cars was impressive, and I appreciated the no-haggle pricing approach. Plus, the financing options were clear and straightforward. I left feeling confident in my purchase and grateful for the excellent service. I highly recommend DriveTime to anyone in the market for a vehicle!

Cameron and Ian did a great job getting me into the car that I wanted. It was a long day but so worth it! Thank you both! Patricia **, My husband was well pleased with all of the people at DriveTime! We’ve been here before, bought two cars xx off of this company. Thank you all again for being very pleasant and mindful of our needs.