DriveTime Reviews

I didn't even have this Ford Escape 24 hrs and I had to have it towed. Turbo went out. This was from Beechmont location. Thousands of dollars to fix it. Before that I bought one from Fairfield. I text drove the one from Fairfield and check engine light came on. They said they fixed it but didn't. Two cars within my 5 day period. Wasn't told from Fairfield location you can only drive 300 miles the 5 days you have to return it. STAY AWAY FROM DRIVE TIME!!! BUYER BEWARE.

They kept the Escape the first day cause it had a light staying on and they got it fixed and said they would call me they didn't call till after 2:0 and said it can be picked up, My daughter and her husband took me up there to get the escape it took them over 3 hours to get the paperwork Redone and completed. They didn't do an inspection and I tell you I know this because there was NO JACK. They didn't even clean the vehicle. So today I go up there and they put a Jack from another type of vehicle, just laid it in the back, said, "Well it will work if you need it." I said I want the correct Jack for the Escape so they sent me and HAD ME GO TO THE OFFICE around back side of building to have them order the correct one. I get home and was cleaning inside the vehicle and found DOG BARTH in the storage on back of Driver's seat. I was TICKED AND I STILL AM.

Best car buying experience EVER! In and out within 30 min!!!! Easy and the staff are friendly and are very knowledgeable. They don’t work on commissions, so, you won’t be bombarded upon walking in. The best car buying experience I have ever had, would recommend to anyone. They make your car buying experience a smooth one with absolutely no pressure.

My Car Salesman was very patient with me and professional, he was knowledgeable about finances and he was able to get me in a Car from start to finish in under 2 hrs, I was very pleased and impressed, so I want to say again Thank you Drive Time. I would be glad to send a family member or friend to you guys to purchase a vehicle.

I was impressed with the inventory choices available. I would certainly recommend this location to my friends and family. Thank you, Emily, for an amazing experience.

Great service. Austin ** was Awesome, made the process so easy, very customer friendly, would definitely recommend you guys. Thank You. Love my vehicle and beforehand scheduling they made sure I had an appointment and double-checked if I was going and when getting to the place, they were all welcoming.

Mark was extremely helpful and went over everything to make sure I Knew all the ins and outs. He was patient and kind!!! He made sure all the lights, blinkers worked properly before we left the lot! HIGHLY RECOMMEND coming and seeing Mark about a vehicle!!!

I will not be utilizing this company's services in the future. While the dealership provided excellent service, the financing terms were unacceptable. The total cost significantly exceeds the vehicle's value, and the initial payments primarily cover interest, resulting in an unfavorable financial arrangement.

It's a car dealership, so everyone knows there will be tactics to use to get customers in. After running your credit, a salesperson will tell you what kind of car they can get you in. More than likely, it's not a car you're willing to pay double for, because you will. You're paying monthly Mercedes payments, but driving a Elantra. The positives: you will get a car and the office staff is friendly. They can't control the company they work for, but it is robbing people.

The person that sold us the auto was very good. There was 1 hiccup and no one seemed to be able to answer it. I am a 100% disabled vet and the DMV told me that I did not have to pay all of it, especially since I already had a DV tag in my possession for the auto. The associate asked several people and they said I would get a credit from the DMV. On another auto purchase the DMV told me NOT TO PAY this. I don’t think the DMV will credit me something I have paid to someone else. Drive time needs to have a better understanding of how to deal with this issue in my opinion.

I believe that you all are very professional and straightforward; you really try to bend over backwards to help the person that's buying the car. I thank you, soon I hope to go in and get me surgery; this is better than getting into a truck 4x4. Thank you and may God bless you all.

Antonio is a great representative for DriveTime. He helped me get my new SUV. He answered my questions and understood my needs. Other stores had more options for my down payment, but I only wanted to buy from Springfield location because he put the work in for me. Great used car shop with lots of extra things. Ex: 5 year warranty, tow and rental car.

I had a wonderful sales representative and she let me test drive several cars. She was right there with me. Answer a question I have. I had a good experience with them. I highly recommend them to anybody. She went over all of the paperwork. She explained everything. She put stuff on my phone for me because I didn’t exactly know how. It was just a great experience and then I was contacted to make sure that everything was fine with the car and that I was satisfied with the car the next day.

Haven’t had the car but for a few weeks and already having issues with the transmission. Now I have to put in the shop for two weeks or more. This is ridiculous and such an inconvenience. The main purpose of getting car was to have a reliable transportation to go to in from work, appointments etc. I will never purchase another car from Drivetime.

Hello. I purchased a vehicle and put $1,200 down as well as 300 for the insurance on the day that I drove the car off the lot .. Within 4 days I was experiencing issues with the vehicle and scheduled a service under the warranty. However the referred mechanic shops were not able to service Mercedes-Benz so I was not able to have my vehicle serviced at the time .. Within two days after that the engine completely blew. I have now been without a vehicle for over 3 weeks and I have an insurance payment coming up as well as a car payment coming up but still no vehicle. This is horrible service.. I just want to say thank you very much for the stress, waste of money, waste of my time and ultimately a bad experience.

I had the best service at DriveTime. Damion was thorough and knowledgeable regarding merchandise. I will recommend DriveTime to all my family and friends. The selection of vehicles were excellent. Staff was friendly and courteous to all customers. The time of arrival to departure was adequate and no unnecessary wait time noted.

I was very pleased on how everyone was so helpful especially Maribel **. She was very helpful and professional. I’m a senior and she helped me with all the paperwork process. I thank all the staff for making my day. I certainly recommend it to anyone especially good people with bad credit. You guys make it happen

I bought 2 cars from Drive Time aka Bridge Crest - The first one stayed in the shop, had a bad transmission- and was totaled, Drive time was so greedy my insurance company told me if I buy another car from them I would have to seek different insurance. The 2nd car stayed in the shop so much I eventually bought another car and told them to come pick their crap up, that was 2015. Now they are still trying to ruin my credit 10 years later! This predatory lack of respect for their customers and business ethics in general. Companies that operate like this should be closed permanently!

They were very respectful and in full speed ahead to make sure that I was happy. I love my car and they were very nice and professional. I first drove off with a car not knowing that the air didn’t work and it was my first choice. I learned that the air didn’t work and I turned around and took it back. I didn’t have any problems making an exchange. They did the exchange so fast it would have made your head spin. I just can’t thank them enough/.

Everyone I encountered was professional in their approach and was helpful in every step of the buying process. From online customer service to my experience with the local sales department was excellent. I Highly recommend this dealership! The expertise shines through. They also have a great selection of vehicles. The one I purchased is driving very well. I’m truly enjoying my purchase.

Not the vehicle I wanted, the vehicle y'all wanted me to have which only had $500 down but you showed me three but you let me test drive one and wouldn't let me get it. Being charged to move my due date when I was told they could do it with no problem. I needed a vehicle and I got one. I'm being happy with it, even if it's not what I want.

Conner was great. Very patient when I had so much trouble getting insurance. Car seems good, it's not exactly what I wanted but concessions were made. My only real bone to pick with Drivetime is you are not willing to swap cars with another DT store. If you had been I would be driving an Xterra, and I really wish you would be willing to sell manual shift transmission cars. Other than that it was a pleasant experience.

I had the opportunity to purchase a vehicle from the great people at DriveTime. My sales representative Gi-Chris was on top of his game. Making sure my experience was the best one ever. He took the stress of buying a new car right away. He was patient with me and didn't care how long it took to get me in a new vehicle. I definitely would refer anyone to visit the DriveTime location in Temple Hills md. I actually purchased a car one day before, but changed my mind when I arrived home. He was more than ok with me bringing the car back to change for a different one. I am definitely pleased with my visit at DriveTime and look forward going back in the future. Thank you... Gi-Chris. James

Had a wonderful experience with Eva at Drive Time. She treated me so well and polite that I not only buy myself a Ford SUV, the experience was so great that I returned the very next day and bought my wonderful wife a Ford SUV as well. Very happy and satisfied customers! Great. Thanks again Eva for your love care and support. 💜

Do not purchase from Drivetime in Macon GA. They is a ripoff. I purchased a vehicle from them February 27 and it's been in the repair shop since March 4 and it's still in there. That Silver Rock warranty ain't worth getting. It's taking them forever to pay the repair shop. DO NOT BUY NOTHING FROM THEM!!!

Rosa was the absolute best. She was so helpful and made my buying experience great. I would recommend the Stone Mountain lot to anyone. Safe to say she is the best car salesperson I’ve ever dealt with, I give them 5 stars. Also, they did everything in a timely manner so it didn’t take forever to get my vehicle.

Very quick and easy process!! Literally filled out information online and went and got my vehicle during my lunch break with a test drive!! Very much so recommend the South Blvd location in Charlotte NC, nice, friendly, and helpful staff! I purchased a reliable vehicle with LOW mileage! Great warranties, low down payment, and just a simple process. The down payment it said I had to pay online was the exact amount I paid when I arrived.

My experience was great at DriveTime. Shonda was super nice and helpful and explained everything so that we understood. She was very nice and helpful. I would recommend my friends to go to DriveTime on their next purchase for a car and let Shonda sell them a car. My Hyanduai Santa Fe Sport that I purchased from DriveTime I absolutely love it. Shonda was very helpful in explaining the details about the car. I will go back and purchase another vehicle from DriveTime in the next years.

Kevin ** was a excellent worker and really helpful. Thank You! PS He deserves a steak dinner lol! I love how it is true. When you come to Drive Time you get your vehicle. Super friendly environment. I love how they have exactly what you need at the right time. I loved how they have Drinks, Water, Coffee, Tea and hot chocolate. They also have cookies for the kids and kids get to color.

I had a great experience. Starting with the manager, Josh. He was extra welcoming. He and Yolanda attempted to get me into something I was comfortable with. Unfortunately, I couldn’t make a decision so I came back on Wednesday and Yuself was very laid back but HELPFUL on every level. I am THANKFUL I decided to buy with Drive Time.

The staff at DriveTime were outstanding; however, I can't say the same for the vehicle I brought home to Maryland. It's currently in the shop due to severe shaking and a gas smell. The owner there advised me to return the car, as I was sold a lemon, and now I'm apprehensive about driving it back to Virginia for the return.

I'm a previous customer of DriveTime. They are very professional and courteous. They were able to answer all of my questions and provide me with great options. Sofia, Jay, and Devon are all wonderful people and fun to work with. They did not disappoint! Thanks guys for your professionalism. Very detailed oriented and I had fun with lots of laughter! And they helped me with a lot of good selection of cars to choose from. I ended up getting the 2017 Hyundai Elantra! I'm happy with my purchase. I will always recommend drivetime to my family and friends.

I purchased my Ford EcoSport from DriveTime with the help of Olivia **. From the first hello through her congratulations at the end, I could not have had better service. The purchase was seamless and I drove away both relaxed and excited. Olivia was knowledgeable about my car’s features, checklist and documents to sign at the end. My EcoSport was clean with that new car smell and in perfect condition. I am in love with my little red car! Thank you Olivia and DriveTime!

Hello, I was really surprised at the service I received from Alvaro. He was kind and patient with me, and so was the other staff.. I just knew I wasn’t going drive out of there with a car that I called my daughter back to pick me up. And Alvaro said, "I have good news!!!! You were approved.." I was so Elated.. I rung that bell!!

Well to start my husband and I were newly married, active in the army, no credit and just starting out. We seen a commercial for drive time we thought oh this sounds good. We could possibly get a vehicle went there. People were super nice. Talked us into what we should get and how it would work with our monthly paychecks and everything else. Remember, we’re new to all this so not understanding what we are really getting ourselves into in the end. Our vehicle is a 2017 we pay over $600 a month. We cannot trade it in. We cannot sell it and I feel like we will never pay it off because of whatever they had to do to help us get this vehicle that we should’ve never gotten. The car now has problems. We’re not close to paying it off so in my opinion, just don’t do it. It’s not worth it.

Ethan at the Charleston location help us with our purchase of a second vehicle fromn this location. He was our sales representative both times and his customer service and professionalism are beyond excellent. We have andcwill cintinuto recommended this Drive Time Location and Ethan to our friends. Best auto buying experience we have had, hands down.

Very long and disappointing experience. Was also told I would receive a significantly lower deposit quote after linking my bank account to Plaid. Which turned out not to be the case. They did not offer to rectify the issue. Which was very upsetting and disappointing. The salesperson says he emailed his boss about it. Still nothing was offered to make me happy with my purchase. It just seemed a little iffy how the deposit quote dropped on all of the other vehicles significantly except for the one I wanted to buy.

UNACCEPTABLE experience having 2 guy car salesmen, gaining up in me after being mislead and shown company handbook. Manager Greg didn't step in. Pushy like other dealerships, now, kept being told their new ways.

My experience was definitely a 10/10. The customer service was amazing from the time me and my family walked through the door. I had the pleasure of working with Kevin in Dallas who helped me find the perfect car. I would definitely recommend to all my family and friends to do business with Drive Time Dallas!!

First and foremost, let me say thank you so much to DriveTime for allowing me to have the opportunity to get the vehicle of my dreams. The staff was so kind so awesome and willing to help me get put into the vehicle that I wanted. They also took their time with me to make sure everything was in working order. Make sure everything with the vehicle was up to par and I can never thank them enough. I’ve had it for about a week now and everything has been going just fine. I’m truly appreciative of everyone at the location in Mechanicsville. I will definitely be telling friends, family, and others about DriveTime.

I had a great experience at DriveTime. The people were knowledgeable, friendly, courteous and great to work with on something as important as buying an automobile. In addition, they had a very large selection of automobiles that choose from, it was great to have such a large variety and inventory of quality products to choose from.

I had been on the hunt for the perfect SUV, exploring various car lots, but nothing felt quite right—until I stepped into Drive Time! During my lunch break, I took a test drive that completely swept me off my feet. I instantly fell in love with the car! After chatting with Joe about financing, I was amazed at how quickly he had everything wrapped up by the time I clocked out. The entire team there was incredibly friendly and helpful throughout the process. I'm so thrilled with my experience that I can't wait to share it with all my friends!

My buying experience was far beyond expectations. I am very happy with the whole experience. Steven was awesome. Yes I would definitely recommend DriveTime to all my friends and family. I can't how smooth the whole process went. The down payment and monthly payment is very reasonable. All my questions were answered and they made me very comfortable.

I worked with Shawn and he was amazing. He was so helpful throughout the entire process. Explained everything thoroughly. I went with my car choices on a list and he never tried to change my mind in any way. He made sure that I understood each step before I signed any documents. I would recommend this Fayetteville dealership to anyone seeking a great car and a great deal.

What a joke. I will probably be bringing it back. I have not had the car for a day and it's already in shop. They lie on how much finance charge will be. Then from 24 thousand it turns in 46000. I was actually going to go to the BBB On the practices from Drivetime

Keonte was very friendly and helpful, this is my first time buying a car from a dealership and I highly recommend DriveTime. All the staff are very respectful and willing to help and answer any questions you may have, if you want a nice used car go to drive time!! They even have a big green bow you can place on the hood for pictures, seen in the photo below, love my new KIA. Thanks so much guys

I had the pleasure of being able to work with Eyermen ** (AJ) to help me purchase a car with my mother and it was honestly, an experience that couldn't have gone any better with how he worked with us tirelessly Saturday (3/15/25) and Monday (3/17/25). Through every part of the process whether it was smooth sailing or maybe a hiccup of a struggle, he stayed upbeat, positive, and very supportive. He had patience, was understanding, easy to comprehend, and explained any & everything we inquired about. He was welcoming, inviting, professional... yet very personable. I would definitely recommend him to a friend and would go through DriveTime again to buy another car. 10/10 Best Possible Experience with AJ. 😁

Greg, Ed, and Devin, were awesome to work with. Drive time was great. I would recommend the Murray location to anybody and everybody who is trying to get a new car. Thank you very much guys. I appreciate everything you did for me. My car is amazing. I love the color inside and out.

Car didn't even make it home before the trim started falling off, took it back to get charged $1 per mile, and having to wait on a check in the mail for my down payment to be returned. Lost thousands on this and didn't even have anything to show for it. Missed a day of work to trailer the vehicle back renting a Uhaul for them not honor their warranty. Terrible experience, will never go back!

Worst place to get a car. Exuberant interest rates. Use this location as a last resort if you have a low credit rating. You will be Upside down with their loan if you intend to trade the car and get another one from another deal.

I was treated with respect and Bill worked really hard for me to ensure that I was approved. I saw the car online and went for a test drive. Loved it immediately! It was exactly the same as online. I had my mind and heart set on that vehicle and wanted no other. Needless to say It's sitting in my driveway and I smile Every time I look at it. Thank you Drive time!

Good quality car. Low miles. Good customer salesman from beginning to end. Well knowledge, ask questions, explain everything, pleasure working with him. Excellent. out 10 I give 10 plus. Thanks. Had good time. Enjoy everything. Would definitely recommend someone. Whole staff was polite and nice. Everyone was extremely excited and happy. Thanks DriveTime for making my car experience the best from salesman to manage. Thanks again. Love everything. Good team. Like at end how all employee recognize you when you purchase a car. Thanks again. Love everything from beginning to end.

Evan was amazing. His customer service, down to knowing exactly what I was looking for in 20 minutes of talking to him. It was the best experience I have had with purchasing a vehicle. V, Cassie, Aaron, and the gentleman who helped check me in were also just as amazing! They made the experience so fun and welcoming. I’d highly recommend someone to come and purchase from anybody there! Please further think about giving them ALL a raise! They deserve a lot for their patience, dedication, and kindness!

Called the day before and spoke to Eric L. He told us that we were good and could pick from any car on the lot. When I got there at 3 check in took not even 5 mins. We picked all the cars we wanted to see and test drive. He made sure to ask what we were looking for the car to have. Didn’t not feel rushed at all. We were out the door with a new car by 4:45 with all paperwork completed.

The best experience ever. John at the Raleigh office was the best.. He went beyond to make my car buying easy. Would recommend everyone Drive Time.. There staff is very friendly and professional. I love my Nissan. They explained everything so I could understand and had the time to answer all my questions and concerns.

My wife and I came in to buy a vehicle yesterday and the process was quick and easy to understand. Our salesman was so very kind and very knowledgeable about the process. I will be referring a family member soon. Thank you. I got the vehicle I was eyeing. I’m so happy I came back to Drivetime for my purchase.

It was a wonderful buying experience typical of the time it takes to get a car. We were there for about 3 and 1/2 hours. Belinda was wonderful. We went to the one out on McKnight Road in Pittsburgh Pennsylvania. The only problem that I would have to say needs to be addressed was I did give her my pay stub and my pay situation which is the most legit job I've ever had LOL. But apparently the pay stub looked phony to them and I put my money on a prepaid card even though I do have a bank account and I do that for personal reasons, but the financing company really gave her a hard time about proving my pay stub and that it was actually going on my card which we had proof of but they wanted her to jump through all these hoops and cut and paste certain parts of the bank statement and I use Bluebird by American Express.

Hello, I purchased a seemingly nice 2020 VW Jetta s on 03/11/25. There was a very strong odor of dog in the car and upon closer inspection the next day, I noticed long dog hair in the back of the car and front dash. The car was not cleaned very well prior to me purchasing it. It was too late in the evening to have them reclean it per the manager. It also is missing a gas cap that I was not aware it was supposed to have. I assumed because it was a newer model car that it was ok.

Those 3 people were so pleasant. I was able to get in the car and thanks to Gabrielle, she was awesome. So sweet, easy to talk to, Gabrielle was very patient and went from car to car. Even after they were closing, she was in no rush to rush me out. Would definitely recommend people to come here above others, thank y'all so much for everything.

I’m so sorry but after my accident it’s harder to remember names but I think his name was Daniel and he was wonderful. He made it so easy and didn’t make me feel pressured. Thanks to him and the Drivetime team for lifting my spirits. My car is beautiful inside and out and I couldn’t ask for anything more.

The customer service I received was other worldly!! A special thanks to Joe and L. ** the assistant manager for working with me and believing I would get approved even when I lost hope at finding a car I would love. I am absolutely satisfied with my experience and will recommend this location to family and friends! —Na’im

The whole process was so easy from start to finish! They explained everything gave options on other vehicles wasn’t pushing. The warranty available are great as well. Very professional. I will definitely refer others to this company. If you are looking for a good vehicle with a warranty and good rate definitely give them a try.

Drive Time does not stand behind their product, will not stand behind their word before your 30 days is up. The main bearing in the engine goes out and total the engine and they say well we’re not gonna fix it. You gotta get it fixed, that’s bogus, that’s the lemon law. People need to know this so that they can get you guys because you’re screwing a lot of people out of buying cars.

Drove 3 1/2 hrs and Bought off the Westchester lot in Memphis tn. Not even 30 minutes after we left we broke down and all I could get from the lady that processed the vehicle from said oh it might need a battery even though I clearly told her the battery was not the problem. She was no help at all and pretty much made me feel like it was my problem 🤬. Then we finally get the truck to start after an hour and finally drove home which was 3 hours away. The next day the truck keeps dying and idling rough. Note this truck was 18,000 off the lot and after financing for 72 months the total comes out to 40,000.

I financed a 2015 Hyundai Accent gls. After leaving 4 blocks check engine light came on. They prolonged fixing until warranty was up. It spent more time at repair when it wasn't properly fixed. I would never go back or recommend anyone to go there. It was a depressing situation.

I want to thank Drivetime so much for approving me for my car that I was turned down at another car lot in. Y'all answer my prayers. Thanks again Drivetime. I thought I didn’t get approved. I was go cry 'cause I needed a car to get to work and back home.

My experience was excellent. My salesperson was well versed in her job. She was very helpful with me concerning I make the right decision on picking out the right car. Matter of fact she made the decision and an excellent choice she made. All I know is they call her ”Keke.” Great job Keke and keep that pleasant personality.

Hi. I just wanted to give a big thanks to Mrs. ** in my vehicle buying process. Mrs ** made the process quick, easy & she was very polite. I've never bought a car so easily and so fast. Lol. Thank you again for making it easy on us!

The experience was overall very pleasant and professional from the beginning, felt very welcomed greeted very courteously, Sophia was professional and thorough. Explained things clearly to make the process easy, very helpful and knowledgeable. No sense of rush, test drove to feel 1st hand and to make sure it was the right car. I love that most docs they need is paperless, making quicker.

I had a very good experience with the gentlemen who assisted me... And the other staff was very friendly and helpful too.. It was a smooth process and very knowledgeable of everything I wanted to know and some more. I would recommend any one who is look for a vehicle and need good friendly customer service. I recommend DriveTime in Midlothian VA.

I have bought several cars within my lifetime and I have to say, this was probably one of the best experiences I've ever had. The people there are so friendly and they make you WANT to buy a car. I know that's their tactic, but it seemed personal for me. I left that dealership with a safe, reliable, and a fair priced car with a big smile on my face. I hope everyone is as blessed as I was to enjoy such a pleasant experience.

I looked at a vehicle. So I enquired about it. I came down and saw it. I took a test drive. I fell in love with it. The staff was amazing and so nice. They answered all my questions and my concerns.. I bought the Chevrolet equinox 2021 and we love it... Thank you.

My experience with Drive Time in Topeka, Kansas was exceptional! Matt and Marcus did such a great job listening to my wants and needs for my new vehicle purchase. They made it fun and answered all my questions! If you're searching for a new vehicle and you want to be treated right go see Matt or Marcus at Drive Time!!!

Finding the right car for me. Salesperson was awesome. She help narrow down my decision to the best car that suits me physically, emotionally as well as financially. This is actually the third car I have purchased from Drivetime in 20 years. I recommend Drivetime to any in need of good customer service without feeling like you are being forced to purchase.

Maggie ** was amazing. He skill and customer service towards client far and above. The day I picked up. My car she was there with another lady at the desk. Good people. God bless them and their hard work. My experience with them was exceptional. The best. I will call them five stars🌟. I will recommend for every who needs car to come over.

If you were considering buying a vehicle from Drive Time, I urge you do not. I bought a vehicle from Drive Time and less than a week. It was in the shop for a month. I’ve owned this vehicle for 14 months and besides the payment I have put thousands of dollars into this vehicle. This vehicle is so bad that I refuse to put any more money into it. I will ruin my credit, but they’re getting this car back. I’ve called them talk to them gone through the Better Business Bureau but nothing gets done. They offer no help for selling me a vehicle that is in such disrepair. If you’re thinking about buying a vehicle from Drive Time I suggest you run.

I have had my vertical for less than 24 hours and my check engine light has come on. And with my down payment of 2000. dollars I feel that this is unacceptable. It would be nice to not have to take the vehicle back in without only having 24 hours. Good thing I got the warranty

They were patient and didn't mind answering my MANY, MANY QUESTIONS. They're Awesome!!! They were very sweet to my children. He took his time to TOTALLY Ecolab the contract line by line. They didn't mind explaining the features of several different cars to help me decide what to buy. I will definitely be recommending them!!!!

Definitely recommend Chris **. Made it super simple and easy to get into the vehicle we wanted at the price we wanted. We are very happy. We were in and out in less than 2 hours. Everyone was very professional and kind. Answered all the questions we had. You don't find many car places like this anymore so it's nice to be able to have something we know will make it in the long run and not something that will break down months later.

Hello I just want to really thank Derrick the sales agent and also Henry the manager. I had a very good experience with Drivetime and everything was explained to me and I appreciate that my experience was and the care from this team is amazing and I would highly recommend anyone to drivetime

My sales representative was very friendly, always had a smile on her face. Explained everything to me and made sure I understood. I was aware of all my options upfront, I felt no pressure to purchase anything. The environment was warm and inviting. Everyone congratulated me, my vehicle was washed before I drove it off the lot.

Carlise was the bomb, was very positive and her energy was amazing. And to be honest she was very helpful and patient. She laughed and took me out my terrible mood when I walked through the door and through all the worse. Thank you again girlie. She answered all my questions that I had even if they were dumb. She also got me in and out didn’t even miss glass.

If I could give this place 0 stars I would. Please STAY AWAY, DON'T BUY. They sold me a completely faulty vehicle, claiming they had no idea there was a major oil leak.... If they go through the proper inspection how did something so big slip through the cracks? This company is disgusting, and they blatantly lie straight to your face. I will do my best to warn others. Please spread the word so that no one else has to go through this.

Took their time with me and overall worked with me to get me into a vehicle, They was hesitant at first but they took their chance and I’m glad they did, I promise i won’t disappoint. Appreciate the great customer service from Chuck and Mat. Thank you both for getting me into a vehicle for me and my new addition that will be coming in May, I really appreciate all Chuck's help, as he was patient and very friendly.

The salesman was very helpful and polite. He showed us where the coffee and they have snack machine and drink machine. Very clean waiting room. On the website it will tell you if you qualify for a vehicle. It pays to look at the ones on there before you drive 21/2 hours down there. I wish one thing. I wish they would put gas in the one you buy.

Would recommend dealership to others. Even with being busy they managed to help everyone as they came in and did it all with a smile on their face. Rebecca made the process quick and easy. We were able to test drive a few vehicles and purchase a vehicle with in no time at all.

The salesman was a little off-putting at times, but overall it was a great experience. I got the car I wanted walking in, and the payments overall were lower than I expected. Highly recommend if you have a low credit score. I can honestly say I love my Suv.

James was my salesperson and the manager Robert was the first to help us explain stuff and James wow he was a miracle worker. He did an amazing job to help me get into a vehicle. He never gave up. He did everything. What a fantastic team. I will definitely be sending people to James and Robert.

Cj was amazing. Customer service was great. He listened and made the process so easy. Super fast as well. Would recommend this guy every time. From the moment we walked in we felt welcomed. Wouldn't mind doing it all over again if I had to. Got me in the vehicle I wanted and my terms that I submitted online stayed the same.

Had the best car buying experience ever. Jacob our sales guy was very knowledgeable. There was no discrepancies. What he said is what it was. We were in and out in about 2 hours. Took an hour test driving. The rest was wrapping up the deal. Would definitely recommend to anyone as a haggle free place to buy a vehicle from!

My experience was great. Manny was such a great time. He was very knowledgeable. He went above and beyond to ensure I left with a car that was dependable and what I wanted. The entire staff was nice. They were very accommodating. Establishment was clean and they made every customer feel welcome. Thank you.

David who helped me was incredible. My two issues was it took forever and I just found out that the car has a hole in the oil pan. They said they checked it out. I'm just not sure they were thorough. I'm not sure if I should return the car or what. I feel a little taken advantage of.

Need to make sure your cars have floor mats. We didn't have any in our vehicle we purchased. Experience was great. Staff was very nice. Just wished they can work with you on problems on vehicles. Everything went very smoothly with the paperwork. That's all I have to say about the dealership. It was great.

I was in the market to locate a good and safe vehicle for my teen daughter. Brian and the Pensacola team were amazing. He provided honest details about the vehicles I tested. I settled on a great SUV and love my purchase. Brian even helped me surprise her with the car. The service and terms were great!

Shaun helped me tremendously. Very patient with me trying to decide what I really want definitely with my hectic work schedule, he knew I didn’t have much time when I got there. Test drove 3 vehicles and he knew exactly what I was looking and awesome communication. My 2nd vehicle with them. Highly recommend!!

They do check your credit too and it says they don't but they do check your credit every time you call or go online to get a vehicle from them. I would never go through them again because it's false statements they say.

The I purchased on September 21st, 2024 had major work done in the month of November. Cost 1,200.00 Dollars. Then February 09,2025 the motor went out. It was made in the shop to find out there was a recall on the motor that is being replaced by the factory. All this trouble and inconvenience within 5 months.

Best car buying experience ever. Salesman Tyrese was so helpful. Wouldn't go anywhere else. Will definitely make my next car purchase there. They did exactly what commercial said. You make the deal yourself. Wasn't sure at first. But so quick and easy..

Travis is the best. He helped me and my husband pick the best SUV for us. He listens to everything we wanted in the SUV and came back with the best SUV ever 2019 equinox. I am so in love with my new car. Thank you so much. I have told a few of my friends that they have to go to Drivetime in Laurel and ask for Travis.

Our sales guy Marvin was great. He was very communicative, answered all our questions and got us a very great deal. Marvin was just an overall a great salesman. Other sales guys should be like him. He was so great me and my wife ended up getting 2 cars. I would recommend people to go to DriveTime.

We had a great experience at the Live Oak location from Allan helping us when we came in and pulling out several vehicles were were interested in to Anthony quickly processing our paperwork and getting us out the door. We found the perfect car for our newly licensed driver! Thank you so much!

Briana was awesome and fast!! She made the car buying process stress free! The best customer service I’ve received In a long time and she deserves recognition for sure. I actually bought a Nissan Murano which is not what I went for but fell in love when I saw it. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ Thanks again Briana for an easy experience.

Had a very good experience with Kristen. She was very helpful. Helping me out every step of the way getting into the car I wanted. Thank you and everyone was very nice. Would recommend anyone that needs a car go see what they have. Very nice inventory of quality vehicles.

First off big shout out to ** at the DriveTime at 3300 Mechanicsville Tpke, Richmond, VA 23223. He did an amazing job at explaining all the steps from start to finish. I'm super happy with the experience. Finally thanks to DriveTime to working with me during a difficult point in my life where my credit score is less than ideal. I suffered a few hardships and have been working on restoring my credit score. Luckily having a good job had more weight than a score and I was able to finance a vehicle that worked with my budget. I went to multiple dealers and after numerous let downs or unreasonable terms I thought I would never get into a vehicle. Luckily DriveTime came to the rescue. Thank you!

One of the best buying experiences I’ve ever had. The staff was great and it was a quick and easy process. I would recommend this dealership to anyone looking for a quality used car. They listen to what you have to say and set you up for success with your experience.

IN SHORT, I BOUGHT A NEW CAR and in less than a month, I found out IT ALREADY NEEDED NEW BRAKES AND TWO TIRES. They AGREED TO PAY FOR THE TWO NEW TIRES BUT REFUSED TO CHANGE THE BRAKES SINCE THEY AREN’T “FAILING”. They said the brakes measured at 4mm (recommended changing width) instead of 3mm (necessary changing width) DUDE..REALLY? So my brakes need to FAIL before you put me in a safe car??! My advice, bring a mechanic with you. Maybe they can help you make sure you leave with a safe car 😔.

Very nice to work with. Very friendly staff. wWuld definitely recommend to friends and family members. I was treated like family while I was there, no pressure to purchase. The staff was all very nice and friendly. I was very pleased with how I was treated, very pleased with my purchase.

LUZ ** was very knowledgeable, friendly and patient. She made the whole experience feel so easy and helped me get a new work truck. Thank you Luz. I highly recommend her all day and DriveTime. I will send my friends and family here and believe I got the best deal I could get in the area.

I didn’t need a down payment which good. The only thing I didn’t like is they didn’t come down on the price of the vehicle but other than that I had a great experience!! Mathew was awesome! He explained everything, answered every question I had and very polite! Highly recommend him! Mathew was an easy person to talk to and very friendly!

I did application online, went to the dealership in Colorado Springs, they were friendly, professional and complete the transaction in a timely manner. I've went to several dealership in Colorado Springs, I didn't get a deal or a car I wanted. I would strongly suggest going to this dealership first. You get what you want.

Cobi and Carlos were very helpful. Friendly and easy going throughout the entire process. Very smooth from the test drive to the signing of papers. The lady who I was supposed to meet with wasn't there but she still called to congratulate me on the purchase. Would definitely recommend the Tallahassee location. 10 out of 10.

These men in Grand Rapids were just awesome! They went above and beyond to make me feel awesome and comfortable with my purchase! Hunter was so amazing with his customer service and friendliness! His sense of humor was also very helpful during the process. They addressed every single concern that I had. I was happy walking out! Joe even chipped in, and was very friendly, and Bryan also went above and beyond to correct any issue that arose! I never had an experience like this when purchasing a vehicle. They were very patient, and did not pressure me once! They also let me know that if I wasn’t happy, I could return this vehicle without any guilt! Thank you so much Hunter for this pleasant experience! Also Bryan and Joe for assisting!

My wife and I had a very great experience purchasing a vehicle from drive time. The staff was very professional as it relates to helping with the process of purchasing a vehicle from Drivetime. I would recommend drive time to anyone as an option when it comes to purchasing a quality vehicle.

I didn’t need a down payment which good. The only thing I didn’t like is they didn’t come down on the price of the vehicle but other than that I had a great experience!! Mathew was awesome! He explained everything, answered every question I had and very polite! Highly recommend him! Mathew was an easy person to talk to and very friendly!

Drivetime, Bridgecrest, and SilverRock are all involved in a predatory loan practice. Do not buy a car from here. They don't check any of their cars, and Silverrock will deny any claim you make for repairs. Brigdecrest Jacks the interest rates up super high on junk cars even with good credit. I've had my car 8 months. In the second month the water pump failed. Silverrock the warranty company doesn't want to pay for anything. 2500 dollars for repairs. 4 months later value cover gaskets and tune up 2500 dollars. And the list of repair shops are a joke. Your only choice is a muffler and brake shop which charges double for everything. They are all in together ripping customers off. They sell you this 5 year warranty that covers absolutely nothing. I'm am looking to start a class action law suit against all of these companies for predatory lending. If anyone else wants to join the process leave a comment on my review. I repeat do not buy here.

I definitely recommend DriveTime. Zach was very professional and personable. Everyone there was attentive. They answered all of my questions and put my mind at ease. I didn't feel pressured at all. The entire experience was very relaxed. After test driving a few vehicles, I knew right away which one was right for me.

The greatest experience I've had when trying to look for a vehicle! They answered all our questions. Had a great customer service. Made you feel welcome! Leaving with a car with confidence and a nickname was wonderful! Definitely would recommend to friends. DriveTime will get you in and get you out with a car in a timely manner within the same day.

With the finance rate that they have you pray their car should not break down within the 30-day time period or even within the first year. If you plan to finance better take somebody you understands cars with you. My financed a car and just right before my first payment the check engine light came on and the car is now dead and all I get from them is call their SilverRock mechanics. Expect to pay for all repairs cause most they don't even cover. After the second week of having it it says I need a oil change. Why the hell do I need an oil change. Do these people not inspect their vehicle before they sell them, sure the car looked pretty but it was a goddamn lemon. Now I have to pay for the lemon before I can even afford or consider to have a new car.

Do not buy a car from here. I even put 1000.00 down. They won’t let you leave without the extra protection because they know the car will break down. My battery died then my breaks. I paid the extra money for the protection but 2000.00 later I am in a nightmare.

DriveTime in Florida has been and always is great to me. Quick easy process.. I’ll never buy another car from another dealer. Their buy down interest rate program is great for those of us with not so great credit and allows me to pay my car off faster.

By far the easiest used car purchase I've made in 45+ years of driving vehicles. Great communication before, during and after. Suggest you give them a try. You'll be enjoying the experience. 5 stars and thank you to Drivetime Independence, MO for getting me in the vehicle I wanted!

I was pressured by "reputable" car dealers, they were saying "Don't go to Drive time!" Well I went to Drive Time and I'm happy. They were sooo friendly, amazing. Great selection of vehicles and easy qualified finance. Lower down payment, Larry was awesome and very cool! I recommend Drive time to everyone.

Great smooth process and awesome customer service. Was able to get in and out. Was thrilled with the usage of my time and how everything was with one person. Would definitely recommend my family and friends. Would highly recommend Brian and the management team at the DriveTime in Woodbridge to anyway! Great team there for sure!

I appreciate Kyle and Lance at the Mishawaka store. They were knowledgeable and just great customer service all the way around! Keep up the good work young men and doing what you do!👍🏽 I can say you worked well with my husband and I and thanks for my great Chevy Malibu. 🤗🤗

I was extremely disappointed and dissatisfied with my car buying experience at Drive Time. To begin with I asked Nia if the car would be detailed or cleaned prior to delivery. Her response was NO, the car was cleaned when they received it and she does not have anyone to clean the vehicle. I don’t have to take it and she could not promise me if she will have anyone to clean the car prior to delivery or post delivery. It is on a courtesy to deliver a clean car. She was very dismissive as a car sales person.

Cooper ** helped my husband and I get into a vehicle and he worked with us so we were able to drive away the same day. I drove one vehicle and I liked it but he found me another one and it had less miles, it was less money. Way to go.

This is my second time getting a car from you all. It’s always a great experience and a pleasure to do business with you! I thank you for taking the time out to answer all my questions and concerns. If friends or family looking for a car I will send them to DriveTime.

I wish I could give ZERO stars. I bought a 2017 Rogue on a Friday. It broke down by Wednesday. I agreed to another vehicle and it started giving me trouble 40 mins after the purchase! The check engine light came on. I put it on the machine. It's showing engine failures, misfired and a 2 page LIST of all that's wrong with the vehicle. A VERY UNHAPPY CUSTOMER.

Excellent service and assistance in selecting the vehicle and completing the sale. Hari and his manager, Alenda, quickly resolved problems in selecting the appropriate vehicle and the appropriate products. We were pressed for time and completing all the paperwork is an intimidating process but again Hari and his manager efficiently guided us through this process.

I worked with Hugo on the purchase of my truck. He was patient and knowledgeable. I love that the price is the price, there’s no hardcore sales, and it only took about two hours from start to finish. This is the second vehicle my husband and I have bought from Drive Time. We have been more than happy with the service.

Everyone was polite and very welcoming and inviting to my family. Katie G. Really went out of her way to help me and my family. We will be back to get our next car. We THANK YOU FOR EVERYTHING DRIVE TIME. See you all next time real soon. The car is absolutely beautiful.

I purchased a car on 1/28/2025. On 1/30/2025 the check engine light came on. I took it to get tested and the code crankcase ventilator disconnected. I am very disappointed this is an inconvenience. Took it to an in network repair shop and now I’m without a car for possibly 2 to 3 days.

My recent experience purchasing my vehicle was good overall. The customer service was good and the process was seamless. My only complaint would be the cleanliness of the vehicle. Records show the car arrived on 1/23/25 and I test-drove the car on 1/25 and purchased the vehicle on 1/27 in the evening. Given that timeline, I would have expected the vehicle to be cleaner but it was not. The car was barely vacuumed and still dirty on the inside. Cupholders had caked on dirt which looked like it was not even attempted to be cleaned. A large white stain was still on the seatbelt in the back as well and the trunk was covered in a layer of dirt that we easily vacuumed. We even found a used vape pen which could have easily been removed if the car was cleaned better. The outside was also covered in dirt.

We had Micheal ** and he was amazing. We went to another Drive Time and didn't like the experience but, when we showed up at the one he works at. The difference was night and day. I will only buy from him and his store from now on. And I will be letting everyone know which Drive Time to go to for the best and fastest service. It just blows my mind how easy it was and how helpful he was.

Great Customer Service Kerry! You were absolutely amazing! Thank you for your patience with me and your kindness. I would recommend you to all my friends. Great Job!... The atmosphere is very welcoming & I want to say I love my car!! My daughter says she would come in to see you soon! Have a wonderful day/weekend!

He was very helpful and understood exactly what I was looking for trying to make sure my needs was meet and I was very satisfied. Did amazing of seeing what I thought was important and pointed out the things to make my commute to and from work work best for me!

This place gives the people there more authority to make deals. They don’t have actual sales manager. It’s more like a store than a car dealership I gotta admit a five day return policy is the best thing they have to offer because the whole buying a car at that place sucks so that’s why I give it a bad review.

I had the best experience everyone was so friendly. Alex went above and beyond to make sure I got into a vehicle that met all my needs. He explained everything so thoroughly make sure I understood everything. Everyone made sure that everything was going smoothly. This is the first time that buying a car went so smoothly and efficiently.

I went in, was straight up with Nicholas who was the person who helped me. I told just what I was looking for, he gave me some options. I went in a test drive and shortly after I was out of there and in my new ride. It was the best car buying experience I’ve had and I’ve bought 5 cars previous to this one.

I will NEVER do business with this company again. From the 4th day of ownership till now my car has given NOTHING but trouble!! I haven't gotten 2 enjoy it at all!! I shouldn't have to worry about a car AS SOON AS I GET IT. I shouldn't have a need to use a warranty 4 DAYS after a purchase. It is going in the shop for the 3rd time in less than a month. It is JUNK and so is the company that sold it to me!!

Excellent service but I feel that Drive Time should offer a full tank of gas or a one time full detail service because the car was filthy and it seems like as soon as the sale is finalized they don't want to hear from you anymore also the sales agent didn't open the hood and where as after the sale I personally noticed that there was an excessive amount of oil on the engine.

Ariel was very helpful and knowledgeable. She was willing to answer all of my questions. This is the second vehicle I have purchased from this DriveTime and I had a great experience each time. I will definitely use DriveTime again in the future. Everyone at this location whether it was on the phone or in person was very nice and pleasant to work with.

Daniel explained the entire process of buying a vehicle through their West Columbus location and helped me submit everything I needed before I made the trip from Indy so there would be no surprises. I feel he was honest and said nothing should change from what I was quoted online when I submitted my pre approval which it did not so I appreciate that greatly so neither of our time was wasted. Overall good experience and a great deal on my truck. Thank you Dan and to all your team for being "real" people. Would purchase from them again without hesitation!

My salesperson Seth was amazing. He was knowledgeable, answered my questions, and most importantly very patient. He allowed me to test drive any cars that I wanted and didn't rush me even though it was closing time. It took me longer to get insurance than he did to get me in a car. Thank you so much Seth!!!

First time leasing a car and Jose, made it the most simple, pleasant experience possible. No extra paperwork or extra credit check, in and out as fast as he could get us. Test drove 2 cars and went with the 2nd one. Very transparent with the information about the vehicles and makes sure you know what you are getting.

Bought a Lincoln MKS from DriveTime 6 months ago. Nice looking car and was ecstatic when I purchased it. Soon after buying the car I noticed that the car was driving a little rough and it was very loud. Brought it back to the DriveTime and they referred me to Silver Rock for my extended warranty because they didn’t have any technicians on site and it was one day out of the 30 day warranty for them. Later on the car began to wobble and drive even worse. I parked the car due to my job having me travel all the time, I had to get back and forth to different properties, the main reason I bought the car in the first place, so I went to Firestone who was in the warranty network. They inspected the car and found over $10000 worth of damage under the car, they stated it was a flood car and the damages included the water pump leaking and the steering column was broken which could have caused the wheels to come right from under the car.

Allison was a very nice person. A very helpful and she did a great job on showing me the car and doing her job. Very good when I went to pick up my csr Allison went over the check list and told me if I have anything. I need to find out. Just call her and if she could not help me she would put me to someone that could help.

Super great job finding the right vehicle to fit my needs with my wife in a wheelchair and myself. Getting older it is hard to get in and out of some vehicles. But they had patience and listened to what I needed and then made suggestions to fit those needs.

Gissell was absolutely amazing. She made the experience amazing! From the initial consultation to the first showing to the last everything was super friendly and professional. She was super patient when we wanted different pricing with and without the optional products and different down payments amounts. Thank you Gissell for being there and your amazing assistance!

Salesman was very nice and patient with me ... 5 stars!!! Very highly recommended. Great experience all in all... I'm going to recommend other people to them for sure.... I love my new truck... Thanks Drivetime!!!! Highly recommend them to each and every one. Go check them out. You won't be disappointed. Ride off the same day in the vehicle of your choice. Nothing less.

It took longer, they expected just waiting to be seen. After it was all said done, they left a vehicle with leaves inside and less than an eighth of a tank of fuel after they said they would fill it halfway with fuel. I had to call them 8 different times to get ahold of somebody from the Owling Mills office. About a piece of paperwork, it took 2 weeks.

Excellent service, knowledgeable staff, quick, easy and hassle free. We are repeat customers and will continue to use and recommend Drive Time in Melville Mo. We love every car we have bought from them. The pre-approval online is such an easy way to figure out what you can afford and they really do stand by the quote you get online.

I am absolutely thrilled with the experience I had at DriveTime! From the moment I walked in to the moment we drove away with an amazing vehicle, the entire process was joyful and seamless. Ryan **, DriveTime's Sales Representative, went above and beyond to ensure our experience was not only pleasant but also educational, professional, and fun. Ryan took the time to make sure we were happy every step of the way, explaining each detail thoroughly and ensuring we understood everything provided. It truly was a heartwarming experience for both me and my daughter. I can't say enough good things about DriveTime, and I will enthusiastically recommend them to anyone!

** that's his email, this guy was great, patient and pleasant. Drive Time was great, the best car dealership I'd ever been to. The truck I purchased is amazing, better than what I expected. I will definitely tell my co-workers if you want a beautiful car for fair prices without any hassle or stress, give Drive Time a try, you won't regret it.

Awesome experience with sales representative Luis! I did not spend all day there trying to figure out a Purchase. The process was fairly easy, and very detailed which made me comfortable in buying a car. There were so many options which can feel overwhelming, but the representative was very helpful.

Timetra has excellent customer service. She’s experienced and knows what she’s talking about she’s honest and transparent. She actually got us into a better newer vehicle with less miles. She helped us out of a sticky situation and we appreciate her kindness and patience. The place was clean and organized as well.

Keke was extremely helpful and informative. One of the best buying experiences I’ve had! I would definitely recommend her to anyone who is wanting to get a vehicle. The whole staff was really great and helpful, friendly as well. So if you want to have a smooth car buying experience I would suggest you go visit them and purchase a vehicle through them.

Yes I would recommend others to purchase a vehicle from Drive Time. Honest, friendly and caring. They was very understanding of my needs. They explained everything I had questions about. They made sure vehicle was reliable and within my budget. Made me comfortable and the suv I was looking at wasn’t available they found one a lot better, really put a smile on my face.

Our experience with DriveTime was the quickest and easiest time that we ever had buying a car. Everyone especially Emily were great. They were all so friendly and helpful. We would definitely recommend to our friends and anybody looking to buy a used car to please check out Drive Time. If and when my wife need another car I know that it's the first place we will go to.

My experience was great and the staff is amazing and yes I will recommend anyone to go and get a great deal & vehicle. Khary DT, and the manager were very helpful. Excellent job!!!! If anyone need a reliable vehicle at a reasonable price and look no further than DriveTime on Tennessee Street in Tallahassee, Florida.

The staff at DriveTime are patient caring and very accommodating. Jennifer ** and LoyWanda helped me through the process. I had some bumps along the way however none were their fault. They were with me the whole way. It took a few trips but I finally got my car. I highly recommend them.

The service that I received from Lashonda ** was excellent. She was very help and very respectful. Her skills was great. I will refer anyone to this young lady.. This young lady was very knowledgeable about her job. She have great passion for people. I tip my hat to her and her service

I've had my 2017 Hyundai Accent since early 2019. It has been a great car. DriveTime was great. It has over 180000 and still going. Had to do minor wear and tear repairs. But kept maintenance up and it has done well.

My experience with DriveTime at 2143 W Camelback Road, Phoenix, AZ 85015, was absolutely awful. The salesperson, **, misled me about the transaction on four separate occasions. When I finally decided to request my money back, I was told I had to come in person. After making a fifth trip, I was informed that I’d have to wait for a check to be mailed to them and then return yet again. Not only did this waste an incredible amount of my time, but it also showed a complete lack of transparency and honesty. If you're looking for a dealership you can trust, DriveTime is NOT the place. Truth and integrity matter, especially with such significant purchases, and you simply won’t find that here. Save yourself the headache and find a dealership that values its customers and treats them with honesty and respect. The only reason I gave one star is because zero stars wasn’t an option.

I have personally sold cars for many years, and I can’t even say the process that Drivetime has is fair and easy and they get you in and out quick as possible. I would recommend anybody going through Drivetime to purchase their next vehicle. The customer service was phenomenal as well. They really treat their customers like that. Customer means everything to them.

I was welcome by Ariel with a big smile and very honest from the first moment. The rest was like a field trip. I let her handle it and I was just sitting there getting a excellent service and very professional. Thank you once again for people like you that put your heart ❤️ into what you do.

Fast, simple and easy. Very friendly service and no haggling over price. Car selection, financing and after service protection gave me an added sense of peace. This sales model is a success in my opinion. I would buy from again in the future. Anyone needing car please take a look at this company.

I recently purchased a vehicle from Drivetime and I couldn’t be happier with my experience. From start to finish, the process was smooth and hassle-free. Jonathan was incredibly knowledgeable, patient, and attentive. He took the time to understand my needs and guided me to the perfect vehicle that fits both my budget and lifestyle. The transparency in pricing and the lack of pressure to upsell made the experience even better.

I am so overjoyed with the service my family received on 1/2/25. I had came prior but was not satisfied with the options and payments. However thank you to Mike calling me on 12/31/24 to inform me they had a few vehicles within my payment range and down payment. Jordan was very helpful with helping with my purchase when I came across a mishap with my bank card being block. Him and Jamaal was honest with holding my purchase until 1/2/25 upon my arrival. Thank you so much to the AMAZING CREW JAMAAL, MIKE and JORDAN at DriveTime on my 21 Chevy Equinox. I was love at first drive.❤️

The process with the Greenville SC location is not managed well at all. I went to pick a vehicle and after finally making a choice on the day I went, I got there at 1130 am and waited till probably 330pm before actually being seen, I was told the vehicle I wanted was not available. I test drove 2 more vehicles and picked one and after finally getting ready to close the deal on my 2nd choice I was told my 1st choice was available. I finished the process but had to come back the next day. I got there around 1230pm and waited for several more hours to finally take possession of the vehicle around 5pm. The process is very exhausting and it seems that that location is not managed well. The agents were overworked most of the time managing several tasks while some just sat at computers looking like they were taking classes or something.

I had an excellent experience. The only reason I didn't give 5 stars is because I felt like I got pushed a bit into a vehicle that I am not sure I even like. I just wished I had a few more vehicle options to look at, otherwise it was fast and simple. Down payment and I signed the paperwork and was out of there.

The guys were great. I explained my situation and I was Blessed with a car. Jeremiah and Will and also the loan guy wasn’t sure what his name was. Very respectable, nice, attentive, and considerate. I had a few choices and the one car I wanted I got big ups to the staff. I really appreciate them.

Daniel N. was amazing!! He made everything seamless. Daniel help me through technical issues as well. He was very clear throughout the process. Daniel help me look through cars without pressure. It's nice not going in the back with finance. Trying to sell you things that are not needed. Thank you, Daniel.

It’s nice to leave the place with a car for $500 down. But in the long run you are paying triple what the car is worth! My 2017 Hyundai Elantra had 82,000k when I purchased it, it was a rental before and had 1 fender bender previously. I left $500 down and am paying $417 a month for the next 6 years which is close to $30,000 for a car that is worth $5,745. This should actually be illegal. The car was $14,995 when I purchased it and interest which is where they get you is $15,000. My payment monthly is $417 which only $84 of that goes towards the principal of the car and the rest is interest. I have been paying this for a year already and have only paid off 2% of the car.

I’m happy I made a good choice. It was definitely needed for an upgrade. Satisfied and content with my vehicle. Will recommend anyone to DriveTime, in need of a reliable and affordable vehicle. It would be nice for the Referrals to get a discount off their next purchase or a gift/reward.

Thank you Steve **. I appreciate all you did for me, I love my 2016 Hyundai Valoser/Turbo R-Spec/Turbo Rally Edition. I will be sure to recommend Drive Time to all my friends. Best experience ever. Thank you, thank you, thank you. I got the car of my dream.

The sales process was great, easy, service was good. The vehicle had really old wipers and it ended up raining on the way home and I had to stop and get all new ones because I could barely see. They knew I was coming to test drive and likely buy, but the car wasn’t detailed and was kind of dirty. Still a mostly great experience. Just could’ve been better.

Had a great experience with Alaendu and Zack. They were both helpful and answered all of my questions. After everything was signed I was able to drive away with the exact car that I wanted. After inspection by my trusted mechanic I was told the car is in great condition.

In March 2023, I purchased a 2016/17 Nissan Maxima SV. The staff at DriveTime Lakeland was great! However, I picked the car up in West Palm Beach. The interior of the car was not at all what I expected... it was obviously a very "used" vehicle. The car 67,000 miles. This was my first and last experience with DriveTime, but I was going thru a bankruptcy and therefore, desperate.

No description right now. Well this was a very good idea to come to DriveTime. It was a great experience and I wouldn’t go anywhere else to buy a car and I think it’s worth it for me and my children. They have lots of space and room in their vehicle and it is so nice. I really tried to find the best option car choices and I found one. I really like my car. It’s red. One of my favorite colors but the bottom of it is coming off like the front lip of the car. It’s trying to come off but I’m going to try and take the car to Jiffy lube or Quick-O mufflers to get that fixed but I don’t know how much it cost to fix the problem. But anyway I really appreciate and like drive time. It was really worth the visit.

Omar made sure that I got not only a vehicle but something he knew that I would love! He is a great salesman and person. Kay was very helpful all the way to the end!! Thankful for both of them. Gooooooooooooooo Drivetime Winchester location for the win!! Very, very grateful!

I purchased a car from Justin ** at your Broadway Road location. He was exceptional! Friendly, knowledge and professional. You should be proud of how this young man represents your company! He certainly has a bright future with DriveTime. I would refer him to family and friends. Surprisingly a pleasant car buying experience.

Would like to thank Drivetime for allowing to buy a car at this establishment. They treated me with kindness and respect. Was the best experience I ever had with buying a vehicle and I appreciate their business. Have been telling people that I know of the experience that my wife and I had. Thank you.

I thought Drivetime was great. Was getting a newer car. Test drove it and it seemed great and the process was so fast, I get why now I had the car less than a month and needs $1,000 of work conveniently not covered by the 30 day or the extended warranty I bought. Drivetime sells junk cars to people that are in a hard spot.

This was a great and easy experience buying from DriveTime! Morgan was very helpful, friendly as well as highly professional through the process. She’d gotten me in and out with 0 complications or confusion! 10/10 on service. With this being my first time purchasing a vehicle solely myself, Morgan took the time and explained all the important factors which helped me know I was making a decent decision.

Excellent service. Jose ** was the best Salesman ever. From the point I stepped in was greeted with a warm greeting. Jose made sure that I had my correct car selection and walked me through the process step by step with great confidence. He also responded quickly to ever phone call and email that I sent for him. Thank you DriveTime

My Wife and I purchased a vehicle on 12.17.24. Everything went well throughout the process. Relaxed atmosphere, knowledgeable Associates. In my opinion experience was seamless. Rashell & Tamia made it easy. Hopefully I spelled your names right. Again thank you, truly a five star experience, which I would recommend to any of my friends.

Agent was excellent. Everything was made easy and smooth for me as a customer. I totally appreciate my salesperson. She was professional and exemplified excellent customer service. As she dealt with me, she treated me as if I was the most important person in the world. She was very knowledgeable.

I went into the store, already feeling defeated, yet determined. I explained the situation to the manager, he got me set up with Dylan, and the process was smooth for the most part, a hiccup on my end. Then we got that settled and I drove off in a 2019 Nissan Pathfinder!! I could not be happier, or more impressed with the quality of customer service!!! Then I ran into an issue with getting my proof of insurance sent over, made a call up there and LaVunta was quick with the solution!!! Definitely will return, with my children to complete their first “grown-up” purchases!!

Everything and everyone was excellent and patient with me. They showed me everything about the car and how things works. The car I love the way it drives. It fits me perfectly. I will most definitely recommend anyone to DriveTime in a hard beat to you guys. The service was well expected and the employee was great.

Great people to work with. They help my family get into a nice vehicle with a low down payment and reasonable monthly payments. When other banks said they couldn't Drivetime said yes so yes I would recommend drivetime to all family and friends and they have plenty of locations. If they don't have the car you're looking for they would help you find one in their other locations.

It was fast, easy and painless. I truly appreciate the help with the car. Walked in wanting a Toyota. Walked out with a Kia. Newer and less miles and the payment right where we could afford it! Thank you so much. The car is better than we expected. My wife is truly happy! You made her Christmas!!!

I was very concerned about the aspect of buying another vehicle this soon, however the the staff lead by Mr. ** did more than just soften the blow and cater to our needs. He used expert level intelligence to help me secure the perfect moderately used vehicle. The journey to rebuilding one's credit has lots of challenges and pitfalls. It's was comforting to know that there are genuinely concerned people who have your back under the worse of bad credit situation and not just another number or face in the crowd. Please accept my heartfelt thanks for the dedication to me and my family's needs.

Ms. **

I didn't find a Car at Merritta Georgia Store but Rodney looked up cars there for me and found one... I appreciate him for that.. And the store Manager at Stone Mountain Shay was great. I appreciate her and Travis the Salesman very much... I had a good experience. I don't rate a 5, it's a 10... Thanks Drive Time..

I want to thank Brian Bell and Billy for the kindness they showed me. All other dealerships couldn't help me, but I spoke with Billy (GM) and he invited me to come in and let's see what they could do. From the moment I walked in I knew that I was at the right place. I am now the proud owner of a 2017 Nissan Rogue. I will choose DriveTime again for my next vehicle.

The Antioch branch staff were very professional & helpful throughout the entire process of my vehicle purchase. I appreciate all of their assistance during a tough decision. I was so distressed the entire morning before I got to the dealership parking lot. I most definitely will recommend them to friends & family.

My experience was very pleasant. Kirk and Isaiah was very polite and professional. They helped me out and I really appreciate it. Would recommend them to anyone. I told my daughter and she applied online in Carrollton, TX because they need another vehicle. I pray she be able to get it. She just got married a month ago.

Staff was tremendous, very nice, energetic and good to work with. They went above and beyond to help me. Couldn't have been any more nice. Jasmine was really great to work with. They made the process stress free and were willing to work with me. Would recommend DriveTime to family and friends.