DriveTime Reviews

Everyone was nice & knowledgeable. Shaun was a big help with making sure I stay in my price range. The process was super easy. Would definitely recommend anybody to Drive Time everybody & will be back to purchase. Communication was also great. Didn’t have any problems. Always easy to get someone in the phone & texting was great

The staff was great and very friendly. I was able to test drive the vehicles that I was interested in and was appreciated their patience. I was able to get what I wanted. I will definitely let my friends and family know where to go for a vehicle. Thank you to all the staff at Drivetime on Bell Road for helping me get myself into a reliable car.❤️

The salesman was very friendly nice and I would definitely send customers to him. As I walked in he created me with a smile nice attitude and a warm welcome. All the employees there were nice. Didn't take all day and helped me with downloading the apps I needed to my phone.

Cody was great. Helped me with the seat issue and knew what he was talking about. Explained that if he did not have what I was looking for, one of the many locations would or he gets new vehicles in all the time. The experience from start to finish was easy and did not take too long.

Omg. Kevin is a nice, sweet person. He was willing to go out of his way to help me find a ride. We stay there past time but when it came down to it he knew what to do. I would like to thank Kevin for everything that he has done. I couldn’t afford the insurance. Kevin helped me find insurance. Keep up the amazing work Kevin. I appreciate everything.

My experience at Drive Time was great. No long wait. Got to drive more than one car to see what fit me. And the person that help Mr ** at the one on North Tryon Street just want to thank you, thank you, Thank you. Very kind and friendly

Alan was wonderful with our purchase. I just lost my husband in May and this was the first purchase I made without him. Alan was very helpful and so understanding. Definitely would come back, he never made me feel pressured and he worked with me to get something I could afford

My wife and I came to Drive Time just looking for a new affordable vehicle and the salesman we had, Vinny, was such an honest nice dude, he helped get us into the car WE wanted not like at other dealerships that put you into a car that they want you to have, the man deserves a raise! I would highly recommend drive time to anyone who wants a great car and excellent service! High five Vinny!

Everyone was friendly and answered all my questions. Even though they were crazy busy they helped guide me through my difficult situation with my finances. They were very patient when I changed my mind on my first vehicle and helped me find the perfect vehicle for my needs with a great payment. Definitely would buy again

No doubt they make financing easy, etc.... But if you go browse on their website, you will be inundated with phone calls. I now get 3-4 Drivetime calls every day. You'd think they would understand that if I'm interested, I'll be in touch. If not, stop calling me!!!

As I was driving home black ants started crawling all over the inside of the car and on me. Then the car started shaking and the engine light came on after I got on the highway. I wasn't allowed to test drive on any road with a speed limit over 45mph, if so I believe the mechanical issues would have shown up prior to purchase. Once I arrived back home I immediately took the car to Firestone per Drivetime's manager's directions. I drove THREE hours for this particular car. I had spoken to Derek prior to driving down and informed him that the 2016 Nissan Rogue was the ONLY car that I was interested in and set an appointment for 11:00 am.

Buyer Be aware. I purchased a 2014 Chevy Equinox from DriveTime back in March (2024) and later on that evening I had engine trouble. The next day I was able to go in and “back out” of that specific vehicle and was afforded the option to get another 2014 Chevy Equinox; this one with lower mileage. All seemed well…until I began having trouble with this one and had to use the 30 warranty for repairs. From then on, now here we are in September (2024) I have funneled more money into this vehicle than gas!

After I bought my car 3 hours later the transmission light came on the car. Won't go past 40 mph. I have to get this car worked on and I am still without a car. I was sold a bad car. They would not sell me the car I wanted.

I was looking to get out of my beloved BMW 650i convertible because maintenance was just too expensive. Made my way to the DT in Van Nuys and looked through the inventory with the rep. She was amazing, patient, & super helpful. The car I wanted was at a dealership in Downey and she basically did the appraisal for my bummer and most of the ppwk to start the sale. I then went to Downey to close everything out and that care team was just as awesome as the first, quickly giving me time to inspect the car, test drive and ask a million questions. Great experience letting go of my baby and finding a new love!

I am very satisfied with the outcome of my trade in. Brian & Seth were Truly Amazing and patient as to listening to what I was looking for and helping with an affordable payment plan with great insurance. Thank you guys for all your help!! I am super happy with my Mercedes.

I originally went in for a car I saw a few days prior, found out it had been sold the same day, Rodney worked with me to find something else that I liked. He was patient and friendly every step of the way. If I could rate him 10 stars I would.

Mr T. Treated me well with the utmost respect for what I was looking for I would recommend any of my friends when wanting to buy a car to go see him. It was so easy and non rushing to deal with. I am very happy with my purchase from him.

I believe that others would find help at this location getting a vehicle if facing financial hardship. Service was light hearted and professional. I felt that I was being offered my options and given ample time to decide. I am happy with my choice and with the outcome of my visit.

This is the second vehicle I purchased from Drive Time and each time my experience has been great. Great customer service, no wait times, the quote you are given online doesn’t change when you go into the dealership, rates are fair. Vehicles are in excellent condition. Both of my daughters also purchased their vehicles from drive time.

I had the pleasure of working with Shaun ** and he was simply amazing. The entire process was streamlined and super easy. From the time I walked in the door to when I drove off, the entire staff was professional. I highly recommend this car company. I can honestly say I was in and out within 3 hours. And might I add, I’m a returning customer.

Bought a Jeep Cherokee today. My Representative was **. He was very business oriented and took a short time getting me taken care of at the Chesapeake Virginia location 1705 S. Military Highway. The Team was great the young man at the service desk was wonderful also. Thanks for the professionalism displayed.

Everything was quick and easy. Jennifer was the best. I was ultimately upset about not getting the 2020 Sonata due to some title issues it had but Jennifer showed me the next best thing on the lot. Made sure I loved it and very friendly and overexplained things as she should.

I came into Drivetime uncertain about if I truly wanted the car I viewed online. Teneka was happy to show me other options and worked diligently to ensure that I made the best choice for me. She and Ethan were patient, knowledgeable, and efficient. The entire process was quick and painless. They explained my loan in terms that didn’t go over my head. They walked me through downloading the apps to help me manage my account and talked me through the process until I felt comfortable and confident to use it on my own. All and all, the customer service was top notch. I truly appreciate the attention and care of the Drivetime staff. I love my new car and will recommend anyone who is in need of a vehicle to call Drivetime.

Krystal was a great sales rep! She gave me car options in my budget and was very thorough and detailed about this process. She explained everything clearly and I'm thankful to have went to Drivetime, I was in need of a safe, reliable car. I am more than happy to refer everyone I know to drivetime.

Shakiya **. She was very helpful and her customer service was very pleasant, she explained everything about car I tested drove, I will highly recommend Drive Time to friends and family. So Stop in and check them out. I did and I love my new car. Thank you Shakiya. :)

Don’t fall for this. It isn’t true and you pay more because payments are every two weeks. Some months you pay 3 payments in one month. They automatically add gap insurance of 5,000 to your loan. The car you buy isn’t even worth the money by then. Just don’t do DriveTime unless you are desperate.

My salesperson was MILTON **, he's was very professional and knowledgeable. He made my experience of car buying excellent and easy. I would recommend him to all of my friends and family for their next auto purchase. All of my questions were answered and I love the vehicle I purchased. I would purchase another vehicle from DriveTime in the future. I thank the entire staff for an awesome experience and service.

Susan was awesome, she was ever so patient with me. She understood my situation, helping me in the purchase of my Kia. The staff there are very friendly and treated me with kindness. I’m forever grateful. Great place to purchase a vehicle. I will tell my all relatives and friends about Drive Time USA.

Great experience. Process was a little lengthy but that comes with the purchase of buying a new vehicle. I did my research and was pre approved before I got there so I knew exactly what I wanted. I did test drive a few others vehicles before I made my final decision. I ended up getting the car I had picked and was approved online for. No hidden fees I was told what I needed for a down payment before I arrived as well Highly recommend this place. Thanks Drive Time.

The one experience I’ve had with them is not what I expected. Firstly, the car I purchased didn’t come with floor mats or charger. (1st warning sign), second, stated it wasn’t in any accidents but have multiple panels painted with horrible color match, lots of overspray and pdr holes in dog leg. And finally, had car for 3 months, throws check engine light, took to BMW dealer only to find out there’s over $5000 in repairs to make it safe and roadworthy. Their Silver Rock warranty was advertised as bumper to bumper however it only covers very limited items (actual engine, actual trans, no components or accessories to those items). Overall would not recommend to anybody ever, however if it is a must proceed with caution.

Initially not a good experience. I thought I had car my wife wanted reserved through the website. It was sold before we got there, however over the next couple weeks the manager Aaron stayed in touch with us and ultimately we got a little better version of the car we wanted. Thanks Aaron

The service was fine, the vehicle was OK. I needed something in a hurry for my daughter and her 5 children. Her boyfriend could not qualify for a loan so I had to step in. The interest is SHAMEFUL, the payment gig with Bridgecrest is SHAMEFUL. The owner of that company is Rolling in the dough and screwing the little people. So you're poor, you have bad credit so let's charge some outrageous interest rate and by the time you pay this off, the vehicle will most likely be ready for the dump. Walk, ride a bike, ride the bus, save some money and buy from a reputable dealer and Lender with a warranty longer than 30 days. See the photo of the amount of interest per payment (Every 2 weeks) and the principal you are paying. Ridiculous, the rich get richer and the poor get poorer.

Found out the car had been wrecked after purchase. When returning the car and asking for a refund of our downpayment we were told that we damaged the car. We had picture proof that the spot they were talking about was shown in a picture that was taken on their lot the day of purchase. They took part of our downpayment to cover the damage that was not our fault.

The sales crew was very helpful, answered all questions, and made buying a car much less stressful than normal. The test drives were ready to go, and I was given excellent instructions on all aspects of the contract. They also explained how to potentially lower the interest rate within the first few months as my first loan payment due date approached.

Worst place in the world. I have a 2004 mustang gt 40th anniversary edition in mint condition and only 50k miles on it. Went to trade it in and they offer me blue book value at first which was over 7k then turn around and change it to lay only offering me 1,000 for it. They must be out of their mind. I wouldn’t deal with these idiots if they were the last place on earth. Rip offs. If you want to lose a fortune then have at it. Plus they advertise you to pick your own payment that never happens. They are full of deceitful lies. Stay away from these guys. There are way better places that will help you with or without bad credit.

Sean was thoughtful, communicative and very helpful - he has great customer service skills and made our purchase an enjoyable experience! He is knowledgeable and trustworthy - I would recommend him to my friends and family! We were very pleasantly surprised there was no pressure and he walked around the lot chatting - we left in our new car feeling like we had made a new friend!

Reading through many of these reviews, I wondered - where are the Drive Time locations relative to dealerships for Ford, Mazda, Chevy, etc.? In Riverside, CA the Drive Time location is across the street from dealerships or within a block or two. Does Drive Time take its vehicles to the dealerships for inspection prior to sale to Drive Time customers? Should that be done, issues can be resolved and a paper trail be generated.

The general manager helped get me in the car I wanted. Very nice experience. You have a great leader and team. It's nice to see management step in and help the team instead of having the customer wait! Way to go boss man! Next time I am looking for another car, I will be back!

Visited the facility with the goal of purchasing a vehicle. Marlon provided great customer skills and assistance with test driving two vehicles and deciding upon one. Marcus displayed excellent customer service skills as well during the paperwork and purchasing process. I was able to purchase a vehicle of my choice. Fast and efficient service and as provided.

Easy, fast and stress-free, I went to many dealers and none of them qualified me to buy a car, they asked me for too much money down and many requirements, with Drivetime everything was extremely easy and fast to get a new car and with a low down payment, great!!! Thank you so much.

Had to take rental vehicle back to Enterprise. Was at Drivetime alone. Couldn't drive 2 vehicles. Sale associates make sure I was picked up and back at my new vehicle. I was ever so grateful for her going out her way to make this happen. Thanks so much for a great experience. Delita **

I would absolutely recommend DriveTime. The whole process from start to finish was so easy. It was fast; the staff at two locations I worked with were friendly, knowledgeable, and helpful. Literally nothing bad to say! This was the best car buying experience I’ve ever had! Thank you Newport News and Henrico for everything!

My first time purchasing a vehicle. The process was so easy and my salesman, Billy was fantastic!! I am thrilled with the entire experience. I choose Drive Time from several other peoples positive experiences. The vehicle selection was great also. I got exactly what I wanted! I also am pleased knowing all their vehicles go through a very thorough inspection. My car was super clean and waiting for me at the front of the building. All associates are very pleasant.

I Really Appreciate Drive Time for Helping me choose a Vehicle That's Perfect for me, The Employees were Amazing and Really had Patience for all Questions and Concerns I Had, I Really Want to Give a Huge Thanks to Savanah ** for ALL HER PATIENCE and HELP. She was Amazing and also the Young Man That helped her through Some Steps.. Great Team Work..

I had a great experience with DriveTime. Everyone one was nice and in good spirits. Sam was fantastic, he asked me what I wanted, I told him and he delivered with no hassles, no problem whatsoever. I will definitely recommend this place to everyone that’s in need of a vehicle.

My Name is David **, Drive Time located at 2221 Lehigh St, Allentown, PA 18103, sold me a 2014 Ford Escape, I have had the vehicle only 4 months and the following issues occurred which were not covered by the warranty. A Right ABS Sensor, Temperature Sensor and a New Battery needed to be replaced. Also the Rear Shocks needed to be fixed and the Right Axle needed to be adjusted. These repairs are over $2,000. The vehicle also was in desperate need of an oil change. It was as thick as sludge which was surprising because I barely put a 1,000 miles on the vehicle. I do not recommend doing business with DriveTime, from the diagnostic I did these issues were with the vehicle when I bought it.

We had a great experience at DriveTime. Shawn was the best guy to work with. Also Cal helped us out too. We got a beautiful truck and we got the note we wanted and down payment we wanted. I would recommend this place to anyone. We went to the one in Baton Rouge.

Had the best experience ever. Staff were professional and fast. They took their time to make sure I was satisfied with my purchase. They even set up the apps on my phone and car. They were patient and reserved my vehicle until I was able to return with the full down payment.

Great service, fast and informative. Never had a better experience buying a car. Dom ** and his whole crew were great and DJ gave us everything we needed in a quick and efficient way, the car is great and exactly what we needed. I would definitely recommend to people I know as I don't believe they quite understand exactly how Drivetime makes getting a car so great and affordable. I have plenty of family already booking appointments once they saw how fast we got it. Thank you to everyone involved in helping me and my wife secure that wedding present. - Johnny

Mr. ** and Mr. ** made me feel very comfortable. Mr. ** was very professional and patient with me. I thank God that he was there for me, when I lost faith in used car salesman. His professionalism help me restored my confidence in the car industry. Thanks for being there for me and my husband when we needed you. I love the car.

I was out of work for three months and my credit was horrible. I went to Drivetime two weeks ago and was presented with a decent offer of a $395 down payment for a very nice car but I did not have the down payment. Two weeks later, I had the down payment and was told my application was still valid but when I got to the dealership I was told that I now needed a $1,000 down payment, that the original car was no longer available and was forced to take an add on that I didn’t want. I told him that I only had the original $400 and that is when he directed me to the $500 down payment cars. He directed me to a car that was $362 bi-weekly and I told him that I couldn’t afford that and that I needed monthly payments. He ignored me and kept going until I finally said no.

We are highly satisfied with our purchase! Thank you for your patience with me Joe! You truly helped me choose the right vehicle to make me happy! Definitely stop and see the team at South Pittsburgh! Fast process in the dealership as well, the entire process was seamless! Thank you! Thank you! Thank you!!!!

Best car buying experience! Helpful and listened to what I wanted. Was kind and considerate of my interests and needs in a vehicle. Help me stay in budget. Would certainly choose Drivetime again!!!! Also will recommend our friends and family! Service was excellent. The easy of purchase would be hard to beat anywhere!

Marcus my agent was very nice, very patient with me and did a great job beings. Though I was very frustrated and needed a car but couldn’t find what I wanted he took his time with me and showed me to the right car. I would recommend Drivetime to the world. Thank you again for my purchase.

The car purchase experience was a nightmare with terrible customer service at the New Castle Delaware location. Representatives were not helpful at all, we had to travel back to the state several times, and they did not offer any courtesies at all. I was very stressed with the purchase experience and the documentation has incorrect mileage and other information incorrect on it. If that wasn't enough the vehicle itself has extensive mechanical problems and two definite collision sites according to DriveTime in network mechanics.

This was the best service I ever received when buying a car. Was very helpful and had great customer service! And this was the shortest amount of time I spent in a dealership, I was pretty much in and out. Being able to lock in my terms on-line before getting to the office also made the experience a lot better and quicker.

Austin ** was very helpful and moved the process along smoothly. Car was ready and clean for the sale. The drive test was better than taking on the parking area rather than McKnight blvd. I would recommend Drive Time to others in the future. I hope to do more business with them down the road.

The 2nd time I went in it was more pleasant. I walked out with the car I originally wanted the first time. Thank you Tequa for your amazing customer service! It was fast and amazing experience this time around! What I was quoted online matched. Very little Hassle and the car was in good condition for it being 2014.

I bought a vehicle in May, started having rear-end problems. They started giving me the run around saying this wasn't covered but still expected their payment then asked for them to trade out another vehicle to accommodate me, said they couldn't do that and I had to keep the vehicle for a year to trade it. Check your vehicle before buying from them, never again will I go there.

Marcus and the DriveTime team was such great help as soon as I walked in the door and with getting me to walk out with my new truck 10/10. Will definitely recommend DriveTime with everyone. One of the earliest way to buy a car without the long wait. Will definitely do this process over and over again. Thank you DriveTime.

I went in to test drive a traverse & loved it. Sales rep walked me thru paperwork & told me my down payment would be $700. I agreed & told him I would reserve it with $100 today & pick it up on Friday. During test drive the low tire pressure light was on. I asked for that to be checked. Jubert said he would take care of it. Friday afternoon I receive a phone call telling me my down payment has gone up to $2100. What? Why? Unprofessional & lack of knowledge of the situation. This could have been avoided but it was not. The rep was clueless & didn't care about the customer. I picked up the vehicle. Upon picking it up, it had 1/4 tank of gas, dirty car, 50% oil life & the tire pressure light was still on. I drove straight to Firestone to have the vehicle checked out. There were 2 nails in the tire. It needed 3 new tires. Silver Rock did cover the cost but this took up 2 days of my time. Bad experience.

I purchased a 2018 Hyundai Tucson which I am enjoying. What confuses me is I was approved with zero down and a payment of 454.00. I was not informed of the extra charges that did not equal the $454.00. I was charged $695.00 for LoJack, $3,555.00 for power train warranty, $1,035.00 for gap insurance. I wished these items were explained as add-ons or included in the $454.00 payment.

I was skeptical when my son said he found a car at a non dealership, but that has completely changed. Johnathan won us over and we will be back! He was amazing! Professional, kind, knowledgeable, and quick. He helped my son find the perfect car for his needs! He stayed within our budget and bent over backwards to make us happy! We will definitely be back for his next vehicle purchase!!!!

Well I surely appreciate the salesman. He great help to us, what questions we have he answered to us, kindly, calm, not rushing us. I give him 5 stars... He was helping others while I was doing the paperwork, gave us some water, he did not have no problem for me to take another test drive for the one I or we choose, just thankful, first time or second time we came back to DriveTime.

I love my experience with Drivetime. John ** took really good care of me. He helped me pick out the right car for my family. He is a very nice guy. The process was very quick. He walked me through everything I needed to know and made me feel welcome. He did a great job.

As a returning customer to Drivetime I was at ease knowing that everything will be professionally taken care of. The best part of my experience was the fact that I went online. I was pre-qualified and I chose a car that I actually wanted not being at a dealer where they stick you into something and say that's all you're available to get. My qualifications was sign and drive with zero down as a returning customer and Drivetime's reputation upheld that decision. Our sales woman Kat was incredibly helpful, polite and willing to go the extra mile for anything that we needed. We can't thank you enough. Thank you for another beautiful vehicle. The ** family

Brennan was very polite, he was very patient with me while I was looking for a vehicle. Brennan made sure that I was satisfied with my purchase. I have recommended him to several people that will be purchasing vehicles. Brennan deserves a promotion or a raise. He is very professional as well.

My salesperson was Clifton, from the West Chicago dealership. He was very helpful in getting me the car I wanted. I would recommend DriveTime to all my friends and family. This my third time coming here and each time has been great service. I like the payment options of paying bi- weekly or monthly payments.

She started the customer service / sales/ part very polite and patient and kind but as the process went on she became very rushed, distant and had an attitude when I needed her to re explain something. At the end of the service she decided to begin helping another customer while my husband and I waited.

Thank you John ** for a great time. You were knowledgeable and speedy with your work. It was a great experience for me. Thank you John for your time and knowledge. You're the best. Thanks for your help and understanding. You're the best. Thank you. Go Hyundai all the way.

I’m excited about the new vehicle I’ve purchased from DriveTime. Their employees were remarkable. I will recommend anyone who needs a car to go to Drive time. I’m very pleased with the vehicle that I’ve purchased. Thank you Drive Time for making my car purchase experience very pleasant and comfortable.

Rey was very professional and friendly. It was a pleasure doing business with him. He kept us informed with the process of the loan transaction. Rey assisted us in finding the best vehicle in our budget range. He also provided us with options for payment plans. Rey was very knowledgeable in providing our car payment amount to fit our budget amount and payment due date to accommodate our budget.

I visited the Lombard location recently on a Friday. The minute I walked through the doors I was greeted and assisted immediately. This location has a very well trained group of individuals who not only talk the talk of customer service but walk the walk of customer experience. Although I had the opportunity to work with Alicia at one point (amazing all around) but my final experience was with Jwon. This guy exemplified the best customer service experience that anyone could encounter at an establishment. He not only gave me and my family an awesome customer experience, the knowledge he presented was topnotch and outside of anyone’s league that I have encountered at any dealership. His laid back, nonchalant character just made you feel like you’ve known him for ages.

Staff was very nice and helpful. Started talking with someone 3 hours away from me but with his help I found a car only 1 hour away at the Bakersfield location. When I arrived, everyone was nice and greeted me right away. They were busy and my sales lady had a few customers but still managed to engage with everyone. Thank you DriveTime for a smooth experience.

First time buyer. I had a very great experience. They help with your budget and everything was fast, easy process. I would highly recommend Drivetime. They will work with what you have and have a-lot of different vehicles to choose from. They also explain everything you need to know which makes the process easier!

I appreciate Chris our salesperson. He was patient and knowledgeable. I felt he was doing his best to give me solid information to make my decision. Not often do I see my husband get happy while purchasing a car. He smiled. That was good and I was able to do the purchase pretty confident that we went the right direction for us.

2018 and a 2014 should end up being the same prices at the end of the deal. Also it is important to tell people if you get a forbearance on your car payment GAP will not cover the missed payments. Time to get a Car and make the price make sense.

Pleasant experience, courteous and friendly staff. Cory was very outgoing and explained everything we asked! The process was very easy, takes about 20 minutes to be approved. Good selection of vehicles to choose from. Clean and ready to go. We ended up purchasing a different vehicle than we went there for in the first place.

Yes I would recommend people to you all for a purchase of a vehicle. Your staff is very friendly and wanting to help you look for the vehicle that most fits you. I was very Happy and Satisfied with the young lady that helped me. And I would recommend to all to other people whom are looking for that perfect vehicle. I know other people would be satisfied with the purchase of a vehicle.

Ayesha was truly a professional. She handled all of my questions, and concerns about the cars and the loan process brilliantly and Anthony who closed the transaction was exceptional as well. They both made the process smooth and frustration free which isn’t normal when buying a car. I appreciate both of them.

When I entered the Drive Time store in Glendale, I was enthusiastically greeted by all of the salespeople on the floor. Seth ** came up to me, introduced himself and said that he would assist me. I had already done research on their website and became familiar with their sales procedures. I gave Seth the stock number of the SUV I was interested in seeing. It was a 2021 Chevrolet Equinox LT which was super clean and almost in new condition with under 40,000 miles.

Emily made this process so extremely easy. She was pleasant & very sweet… I am recommending all of my friends & family to her. I was nervous that I wouldn’t get approved but she reassured me that I would be prior to my appointment. She was simply amazing & I appreciate her & her help.

Seriously easy as 1,2,3. Granted, the terms that generated online changed a bit once I got to the lot; I’m still satisfied w my purchase! I was in and out, keys in hand in under two hours. (Pretty good given there were 3-4 customers ahead of me as I was a walk in.) Thanks DriveTime.

The experience was great. We really liked our salesman John **. He was very nice and polite. He knew everything about our car and was knowledgeable about the whole process. Great company and would recommend to anyone. The car was a great deal and for our budget. We will be a returning customer.

Colbren ** was my salesman. He was very helpful and knowledgeable through every step of the process. He helped me get the truck I wanted. I would recommend him to anyone looking to buy a vehicle. There was nothing negative I could say about the whole experience. I would recommend Drivetime to anyone looking to get a used vehicle.

I had a awesome experience at the St. Paul, MN location. Michael C. took the time to walk me through the process and made the car buying experience a positive one. I always dreaded car shopping as most dealers don't have patience or time unless you're putting big money down. I highly recommend Drive Time.

As always excellent customer service paired with an awesome inventory! Kyle **, you're the g.o.a.t., as my son would say. Thank you for helping us and doing everything in your power to get us driving off the lot with a reliable and quality vehicle. My second but certainly not last vehicle purchase from DriveTime.

I went to DriveTime on a Friday night. I was not rushed to find a car. Everyone made the process simple and assisted me in finding a car that met my needs and finances without being pushy. I highly recommend them to anyone looking for a used car. I love my new car.

Our sales person Susan was excellent. She was very knowledgeable at what she was doing. She went above and beyond to help us get the car we wanted. The management was great. Very friendly people. Best car dealership I have ever dealt with. I would recommend all my friends and family to go there. Thanks.

My experience was simple and easy and no gimmicks! Loved my experience. Will recommend to everyone. Please prequalify before you go to make everything go smooth. It was not a long process at all and the prices are very reasonable. You don’t need perfect credit either. They will work with you.

My sales rep was Awesome, Very patient and Respectful.. Thanks for the great customer service, Enjoyed my visit. Will definitely recommend Drive time to my friends and family. Look forward to seeing you guys again in the future if I should need to purchase another vehicle. Again, Thank you for everything.

This place has great service and everyone is very nice, Christian ** is who helped us and he made us feel welcomed and answered all the questions we had, now we will be leaving with a vehicle we got to pick out ourselves process was an easy process, I give this place 5 stars

The Drivetime site is a joke! Real time down payments are completely different when you go into the dealership because everyone's income isn't $3,100 monthly...Misleading at the most! No thank you drivetime!!!

Ashley and Q were both great to work with and had great recommendations. There was a quirk with the first car that I chose but we were able to get it resolved and they found an even better option for me! If you are in the market for a car I would highly recommend working with Ashley and Q!

You guys went above and beyond in assisting me with finding the perfect vehicle for my needs. Your courteous service was greatly appreciated. The friendliness of the entire staff was so inviting and pleasant. I was in and out with accurate and completed documentation and my vehicle. I look forward to all of my future visits and will be recommending everyone to your business. Thanks Again.

Taurus and Adrian was very helpful ☺️, very knowledgeable and very polite. He took his time with me and not just threw me in anything. Got me a car with very low miles and great warranty and a good down payment. Wrapping up the sales with Adrian was a pleasure.

My salesman and manager were amazing. It was a smooth and productive process. From the start to driving off the lot, the process was good. Any obstacles we got past them and every vehicle viewed was clean and well prepared. The financial prequel was a huge help.

Customer service is top notch but there are issues with my car that I should have been notified about at time of purchase. I will recommend Drive time as soon as my issues are resolved. I think Ryan and Alan are great but Ryan was the most helpful. l am seemed a lil confused at the amount of cyl a car had that I was looking at.

Thank you to everyone at the Kissimmee DriveTime location! I never thought I'd be driving such a nice car. My credit isn't the best so I really didn't think I'd ever get approved but they reassured me and made it happen. They didn't mind my kids at all and they were so sweet to them. The car is amazing and Luis is an amazing salesman!

Updated on 08/22/2024: Day 12th still don't have a new used car, being jerked around at the Cassat Ave location and also customer service had to drive 40 miles to get here for my wife to sign another paper, could had it done day one and this paperwork takes 7 days, before that we might hear something about the car we are trying to buy, called several times and most of the time no one here has a clue what's going on even with all the stuff that they wanted, and if I could I would not even rate this as a one star, and the ads on tv are a joke, full of lies.

The experience overall wasn't bad. I bought a 2019 Buick Encore on a Saturday August 10, 2024. I returned on Monday to report my hazard lights not working. The sales lady I worked with to buy the vehicle stated we checked the lights. I told her yes we did, but never the hazard lights. She said if the turn signals work, then the hazard lights should have worked, they DON'T. Today is Tuesday the 13th and I still don't have hazard lights on my vehicle.

I purchased a car last week, I brought my husband in with me. He was saying how easy it was to purchase a car at DriveTime. John & crew were amazing, he keep giving me different options and was great because I wanted to test drive a lot of vehicles. Glad I purchased at DriveTime, definitely will recommend the staff at this location in Lakewood, CO. And in 30 years of buying cars, I have never had a salesman call the next day to make sure everything was good. See you guys next time. Customer for life!

Very unhappy about vehicle performance with transmission, braking and turning noises, leaking underneath and change oil light is on just days after purchase. Test drive was stop & go only. Vehicle wasn’t manicured, washed (had old duct tape markings on sunroof.) No car manual, No floor mats, No tire stem caps, etc., etc.

Day 1: While I was waiting for the temp tag I noticed the tire was low. As the salesperson was putting air in the tire it was leaving out but somehow he managed to get the air back in. 5 minutes after leaving the tire became completely flat, stuck on side the road with no spare tire. I had to pay out of pocket to a mobile mechanic to change my tire. Well come to find out the stem valve was bad lol. So I had to get a used tire and a new stem valve. Day 2: The car stalled and I had to get it towed all out of my pocket. PLEASE DON'T BUY A CAR FROM DRIVE TIME THE WORST EXPERIENCE EVER!!!!

Andrew and Omar made my experience so easy and great! They helped me with everything I needed. Thank you so much. They made my next buyer experience easy. I will definitely recommend this place to anyone wanting to buy a car. I love my new car and the price.

The sales staff were great. I met with Tim initially for my test drive and initial paperwork. Garrett provided me status update on phone. Pablo finalized paperwork and car delivery. He helped me get all the apps on my phone to help with payment and theft. Drive time works with all credit types. Highly recommend!

I had the BEST experience at the N.Tryon store in Charlotte NC.. ** was AWESOME.. It was Quick and she was Very helpful and Knowledgeable.. GIVE THAT GIRL A RAISE.. she put up with me being hungry... LOVE LOVE LOVE my New to me car... THANKS ** YOU ROCK!!

In May they sold me an suv 2023 with 7,000 miles on it and after two weeks the transmission, oil pump, and other major components on this truck went out. Now we’re in Aug and I have yet to see or drive my suv. My thing is before you sell a car to your customer make sure you inspect it first, and customer make sure you asks a inspection report before you purchase (thank you for nothing Drivetime).

Clinton was very professional and detailed. I found the car I wanted and he made it happen. I’m a very happy customer. I have told some of my friends that are looking to purchase a vehicle to try DriveTime out. My daughter purchased one from there a few years ago.

I am not going to bash anyone by using their names. Yet I shopped in Athens Ga and at this time I’m not fully satisfied to say the least. I went with the hopes that I could choose between a few cars yet that fell off the table. I had a co-buyer go With me and just because he used an online bank they said he would need more proof to show his residence. So I had spent Over $100 to Uber to the location and been without a car for over 2 months. So next I was pulling up every account I’ve ever had to prove more of my personal income. So then I’m told I’m going to be limited on basically every car I had wanted to look at. No cars would be under $2-3,000 down. Yet my income was at or above $2600 or more. So now I’m told that I can pick from the only one I had driven or a few others that I wouldn’t have ever bought. So I’m now driving a car that has literally no horsepower. I’m given an (APR) of 29.40% and add ons were added without me asking for them.

This has been by far the best experience I had buying a car. Lorenzo was very professional and friendly., the other staff that I did encounter provided the same outstanding customer service. I like the fact everyone works together as a team!! Thanks for being knowledgeable, and transparent throughout the entire process!!

This is first time I can actually say the process went in order no unexpected changes. I did the application online and it said, "Congratulations you've been approved." I was skeptical so I called and customer service stated the same thing. They said we will make you an appointment bring documents choose your vehicle and that's it. Still skeptical I went to the appointment and I had an awesome salesman Shak (Owings **) and it wasted no time checking my info and he explained everything. I chose the vehicle test drove, did paperwork and I drove away with a ride.

I recently purchased a 2023 Nissan Altima from DriveTime in Tennessee. However, I completed my application with a young lady name Logan from the Conyers GA location. Logan was diligent by contacting the Tennessee store and placing a hold on the vehicle of my choice. Finally, Logan called me on the day of purchase to see if I needed any assistance. I highly recommend Logan to anyone that would like to purchase a vehicle from the Conyers GA location. Thank you, Kip **

Best Car buying experience I could ask for. Very professional, fast and all around just a great time. Definitely will be going back so anyone looking for a vehicle I would definitely check them out. They are the people that when they say they can help out even if you do have bad credit or whatever your situation is they can and will help you out.

She accommodated to my needs my wants and my budget. She is by far great at what she does! Step by step, she lead the way and any questions or concerns my fiancé or I may have had, they were answered no hesitation. She is someone I’d definitely recommend friends and family to going forward. Thank you DriveTime!

Christian was amazing! Made my shopping experience a breeze. Extremely patient and willing to explain the process as well as answer any questions that I had. There were quite a few options to choose from in buying.

Sales person was amazing. I can’t thank him enough. Love the car, he me helped me pick the perfect one for me. Again 5 stars he was amazing, helping me with paperwork. Going out of his way to help me get it done and get into a new car that I absolutely love to drive. It handles well. Got a booming sound system and overall it’s a great car. He even helped me the following day regarding warranty/ I can’t say enough of what a great person he was and I know will continue to be.

Great place! Very patient with car testing and giving much needed information. Nice and respectful for any questions, concerns, or mistakes. Many cars to choose from and efficient process of getting what you’re looking for!

I know car buying can be a task for all parties involved, but I truly feel like my car buying was a waste of time for Eric **. I applied for a credit app 6/30 and got my car 8/1, and with every individual that contacted me or I was in contact with from Kurt, Joshua and online sales representatives, he was the only one I felt uneasy with. Sure if he was new and was uncomfortable with the questions I asked, seek help I wouldn’t have mind everyone has to gain knowledge of their product, but with as long as I waited to get a car in my 14 hour days surely including riding the bus for so long, at least have some patience to answer or get answers to questions that I was curious about and I felt he didn’t have that. Maybe my experience would have been different if he wasn’t rude and impatient.

Alex My Salesperson, Kingsley & The Manager were wonderful. Really went out of the way to make sure I was taken care of. I would definitely Recommend DriveTime and The Staff at the Bradenton Store. Thanks for a great buying Experience. I feel I got a Fair Deal. I Love My 2015 Jeep Grand Cherokee.

Yolanda was very nice and super helpful. She got everything done in a timely manner. Great customer service. She was very kind and very professional. She kept in touch with me throughout the whole process. I highly recommend you talk to her whenever you visit DriveTime in Plano. They’re awesome

Before leaving the lot after purchasing the car myself and my salesman noticed the front left side (driver side) headlights were not working properly. I was told that the parts / bulbs would be replaced. That was 2 weeks ago. Also within the two weeks of having the vehicle I noticed the the panel underneath the glove box is not connected. It has fallen out a couple of times and when noticing that issue I not the passenger airbag looked as if it was just balled up and stuff in there. And lastly when slowing down (breaking) there is some “jerking” happening. I’ve left a few messages for my salesman. However I’ve yet to receive a call back regarding the issues that I been experiencing with the vehicle.

Shaun **. He was very professional and helpful in helping us find the right car for us. He was very humble and kind. He carried himself in a Way, that made this a personal and pleasant experience. I hope to business again experience in the purchase no by Excellent experience Excellent.

Armando found a way to make it happen. My story is a complicated one. I had been patient for 2.5 years and needed that car so badly. Armando changed my life that day by doing whatever he could to get me the car. I appreciate his steadfast determination. Armando you rock.

I wanna thank Kayla ** for being patient with me and working numbers in magic. She was very sweet and pointed me in the right direction… Kayla is the best hard working person at Drivetime located in Tallahassee FL. Thank again Kayla **

Thank you!! Happy to be approved. Everything went well. Nice car and no hassle experience. Great job. I’ll recommend to others. Down payment and interest rate high, but at least I have a car. No pressure sales is a positive.

I was patient and staff was supportive heart facility. Do you offer bonus for referrals? I appreciated the experience from the beginning. I am looking for a sports car in the future. Where are they?? When do you plan on offering 2 seaters? Cedric was an excellent manager at the North Tryon location.

My experience was awesome. The staff were very welcoming and friendly. My salesman was so helpful and provided me with so much information about all the cars I chose. All questions was answered to a high level. Overall this was the best experience and the same day I was recommending DriveTime to friends and family members.

Was told by one dealership that car I was looking for was on hold for me then when I show up for appointment prearranged car had been sold. Told deposit was needed. Was mad. Told them seem like bait and switch. Left. Got a phone call from someone in system. Helped me out. Found another car. Called them. Had them to hold car till I can get there so it worked out. Spent 6 hrs riding around. Thought internet process was faster. Should be more clear how to hold cars till customer can see them. Thanks even after all that.

Had a great experience buying a car from Drive Time in Shreveport. Everybody involved were very polite and made it stress free as possible.They had answers to every question I had asked. I highly recommend Drive Time to anyone that's tired of regular dealerships and the stress and pressure they put on you.

I have purchased cars before and when I asked the salesperson about the gas being less than full he said the car was bought in with half a tank. I am used to the dealership filling the car full of gas. In actuality the car had less than half a tank of gas. The right thing to do was fill the car full of gas.

Our sales person was Pedro. He was amazing. He was friendly, open and honest. He addressed all of our questions. He personally took care of an issue that concerned us. He was informative and I would recommend him again. I appreciate him going above and beyond to make this buying process a breeze.

I have nothing today for the Drive Time Owings Mills dealer and staff was phenomenal. Shaq the sales advisor is outstanding when it comes to customer satisfaction. And yet again he goes above and beyond customer satisfaction, Customer experience and getting the best for the customer. The health manager I can’t remember her name was phenomenal and they make you feel like you’re mad at what you want it’s what they excel to provide.

My experience was very good. My agent was very knowledgeable and efficient at his job. He was very patient and explained everything in detail. He set up everything in my car for me in advance and helped in every way possible to make my transition pain free. He was courteous and helpful.

I feel I was scammed because a 17,000 dollar car turned out to be 33,000 dollars but did not realize it until it was too late. The emergency key was not for the car there's a problem with the OnStar. The dealer don't even care that got what they wanted. It is costing me over 300 dollars so far.

They were polite and very helpful. They did not disappoint. If they say they can get you approved they mean what they say. I walked out of there the same day with a vehicle. I would definitely recommend them. Down payments are very reasonable as well. Don’t miss out on their great deals

Found this place and tried them... I wish this was the first place that I had tried ... I would have saved myself almost 2 weeks of stress, headaches and rejection.. Manny ** and the staff at DriveTime are here to help and assist in all of your vehicle needs...They are friendly, patient and helpful…Highly recommend this place for your future vehicle purchases. Thanks to the entire staff at DriveTime. R. C.

From the moment that I spoke with Jennifer, I knew I would be treated fair and right but once I got there Fred and Annabelle and Jennifer were the most attentive and respectful and professional. I have never had an experience like that before, thank you so much. And also thank you for being good people. God bless all three of you. Latoya **.

Went to DriveTime yesterday and bought a 2015 Jeep Compass Sport. I worked with Chris and he was awesome. I enjoyed the experience and will continue to go through Drive Time. Process was smooth and enjoyable. I decided to go there because mom has bought a few cars before and she had a good experience through Drive Time.

On April 19th, I bought a 21 elantra at Drivetime with about 51k miles on it. They sold it to me without a cabin air filter or an engine air filter. The key did not fit the cylinder for my car and now not even 3 months later as I’m due for an oil change. I cannot get one because the oil filter cup housing is damaged and was sealed with a RTV/JB weld. Firestone (which is a vendor for the silverrock warranty) refuses to change the oil unless that part is replaced and drivetime is refusing to accommodate the service because I’m outside the 30-day/1,500-mile limited warranty. This is a part that was damaged before purchase but the issue was not discovered until it was due for an oil change.

I will NEVER buy a vehicle from DriveTime ever again. They charge almost four times retail bluebook for their vehicles and then their mechanics only fix the issues. These cars have to make it 90 days!!! VERY DECEPTIVE BUSINESS!!!

Great team over at the West Chicago location. Anthony, my salesperson, was professional, friendly, and knowledgeable! Zay, the manager, also was very supportive. I would definitely recommend them to anyone looking to buy a car. Anthony, went out of his way to make the sale by personally trying to clean a smudge on the dashboard. He kept the transaction loose and not a hint of any "hard sell" tactics.

Today was a great day. Christian was assigned to help me when I came in. He was very helpful very professional and fun to work with. I recommend if you thinking about purchasing the vehicle with DriveTime ask for Christian. 10 stars for me. Great experience.

Ty went above and beyond to be sure I got into the vehicle I wanted. He was patient and nice! Definitely recommend coming here for a purchase. They had a lot of new vehicles they had just received on their lot. Smooth process got me into a vehicle the same day I walked in!

I highly recommend Drivetime Dallas! Carl and Enrique are so fabulous! I was there for hours as they struggled trying to get me in a vehicle that fits myself and budget. Those guys worked extremely hard and professional and friendly while doing so. Great job! Please go see Enrique or Carl.

We had a wonderful experience and Debbie was to thank for everything. She was very fast but talked you thru each step. She was friendly and made us laugh. She deserves a raise for the work she does. She really puts 100 percent into what she does and I would recommend anyone wanting to use Drivetime to go through Debbie!!!

The car that was sold to me literally needed an engine o2 sensor cam shaft sensor, oil change, flex pipe tune up, new tire like it’s ridiculous and you all should be ashamed of yourselves for selling people cars that’s not even worth the price. That car should been sold as a cash car. No one should be paying a note for that.

Drivetime in Temple Hills, MD was a good dealership to do business with. They were easy to communicate with their staff went above and beyond. On the day of my purchase, Clay was amazing!! Their general manager went out of his way to help me get the vehicle I wanted. I would recommend them to anyone looking to have a good experience with buying a vehicle.

Bought a truck in August 2023, check engine light came on on day 2, called local office to inquire on the 3 day return policy, we were told no take it shop since we purchased silverrock extended warranty, a month later we get truck back.. too late to return now so we suck it up, biggest mistake ever. The truck goes into shop for 6 weeks at time, mechanic changes various things, we get truck back within 3 days it's back in shop, we've had truck for 11 months and only put 3000 miles on it. Water pump, all sensors, pcm replaced, lojack removed due to installed incorrectly, wiring changed, it's in the shop now at the Dodge dealer and the mechanic has no clue why the truck will not run, gas to the floor and will only go 5mph sputters then dies, no codes to diagnose with. Arrigo Dodge said new engine needed, silverrock said no. I will never deal with Drive Time or their affiliates again.

Lorenzo was so great at helping me through the process. He was able to answer all my questions and made the process quick and painless. He showed me many options and was quick to get vehicles for me to test drive. He even stayed past close to make sure I could take my car home that day.

My family's experience with DriveTime has been a nightmare to say the least. They gave us a car that broke down 4 days later only to replace it with a car that broke down 30 days later. Now all the red-tape hidden stuff in the contract is coming out and we're unable to be reimbursed for days off work, rentals, etc. At every level they've acted like we didn't just buy a lemon from them. She was so happy when she made this purchase and now that has been replaced with sadness. Come to find out I have two more friends who had the same experience with Drivetime.

I had a wonderful experience. Alex was a wonderful person. He did great job. I love my new car. Thank you so much for giving me a opportunity to get a car. I would recommend Drive Time to my friends and family. When I need another car I will come back.

Started out a little rocky but the sale guy who was helping me went above and beyond to make things right and me happy. Store was very clean and all staff that I had contact with were very nice. This was my second car I've bought from DriveTime and I couldn't be happier.

Awesome experience…..terrific service and very courteous salesperson. It took a long time to finally get everything done but the results were all worthwhile. Would recommend this place for anyone who wants a fair deal with great results. The management team was very helpful and worked with us. Would buy from them again.

Brian W. was a big help in purchasing our car. My sons and fiancé love our new Kia sorento. Very knowledgeable, helping with what we were looking for. Will be recommending to all my friends in the future. The staff was also amazing and friendly. I was sweating when number were being talked about and Brian brought out a little desk fan that helped.

They have very good customer service. They treat you like a human. This is my second purchase from DriveTime and am currently very satisfied with my purchases and service that was provided. I would recommend this dealership to people that are having a hard time getting approved elsewhere. Thank you.

Vanessa **, was great! She was very patient, professional and worked with my budget and got me into my first car! I appreciate the experience and her being knowledgeable about the vehicle and overall process! I’d recommend her! If you ever go to this location ask for VANESSA **! This was a great experience for me, I’d definitely come back here to get another car!

I feel your people are liars and tell customers what they want to hear just to get them to the dealership! I was told I was approved and was about to make a 3 hour drive to one of your stores to purchase a car. I decided to initiate a chat online so I could ask if I was for sure approved before I drove so far to just be told no. I was rest assured that "yes" I am totally approved. I was then told I could go to the local Drivetime dealership to fill out the paperwork so that the car 3 hrs away would not be sold before I could get there. I was getting this car for my daughter and wanted to make sure we got it so I did as suggested and went to the local dealership.

My first purchase experience with Drive Time was at the Marietta location. The next day I decided to swap vehicles. I went to the Conyers location. At the first location everyone was polite and professional but with great attitude. The second location at Conyers was exactly the same. I was able to get the vehicle swap with help from Mr **. The experience was smooth and I got the vehicle I wanted. No hassle, no fuss. Thank you.

My experience with Drive Time was nothing that I expected. The experience was conducted in a professional manner beyond my expectations. I'm happy that I came to Drive Time and would recommend this company to friends and family. This has been a great experience making a purchase with Drive Time. I thank Drive Time for giving me this great experience.

Amazing customer service! It was my first time going to a car dealership and I was nervous about the process. Quester helped me and even stayed overtime to ensure I got my car. He was very patient and friendly. I had a lot of questions about the process and Quester answered every single one with ease. Overall the process was super straightforward to understand. Quester could explain everything to me in a way I could understand. 10/10 customer service.

What an absolute joy! I honestly have never had a better vehicle purchasing experience! Right through the front door, my wife and I were treated with such courtesy and kindness. We weren't pressured; we were able to both do a test drive; and when we decided to purchase the vehicle, the procedure was streamlined as can be, and we were out of there in a couple of hours! DJ and Dominic were incredible; with Dominic going above and beyond, even helping us to set up a free emission test. We are so happy with our purchase; and am so happy with DriveTime. Thank you Drive Time!

…The team was very helpful and dedicated to me getting the vehicle that fit my and my family’s needs. I finalized everything at 8:30 pm last night, not even 24 hours later, my check engine light comes on. Now, I have to find it in my schedule to get the car looked at sooner than later in case there’s a serious issue going on. This is more to DriveTime when it comes to the inspection of the vehicles put out over the team that helped, not satisfied with my experience but not my current result.

I have bought two vehicles from them. Very wonderful people. They have treated me excellently. They have great vehicles and work to get you what you want. Dj and Shawn were my salesmen and they are awesome! You would not make a mistake by visiting them. You get a safe trustworthy vehicle....especially for someone who can not afford or get a new vehicle.

Angel was amazing. I told him everything I was looking for in a vehicle, and he helped me find one that best fits my needs. He was amazing, friendly, and extremely helpful. I would definitely recommend him to any and everyone who’s searching for a car. The location was also clean, and very easy to find. The test drive was very helpful in helping to make my final decision on my brand-new car.

Thank you Mia!!! You and Jesus made this purchase stress free and really took care of us. We appreciate the time and attention you took to helping us through this process. It was worth driving from Dallas to buy this car with y'all! And the drive back to Dallas was fabulous! I'll be sure to pass your business cards around.

I purchased a 2015 Hyundai Santa Fe late August/early September 2023. The head unit went out in 3 weeks. Then the engine started having issues. Long story short, there’s about $9000 worth of work that needs to be done and Silver Rock is a waste of money. My car was given to me with less than 2 cups of VERY black oil in it. Now the car is barely drivable and Silver Rock is giving me the runaround. I will never purchase another vehicle from DriveTime again. They do not check the vehicles like they’re suppose to. I am now paying for a car that is probably going to stop working at any moment.

Left the lot and not even 24 hours later the check engine light came on. Throttle body needs replaced. Try to put the car in park and shut it off and it keeps telling me to shift car to park even though it is. The cars wasn’t clean on the inside. Almost like they just wiped them done and didn’t put any effort into it. 10/10 would not recommend buying a vehicle from DriveTime.

Johnathon was a great salesmen. He listened to what I needed and wanted in a vehicle. He offered option and explanations for all. I really liked working with him. Overall experience was very positive. I’ll send more people your way that has challenging credit and need a vehicle. Thx.

DON'T WALK, RUNNNN TO Drivetime in conyers. Mr. ** & Q were amazing helping me purchase a vehicle for my daughter. After getting turned down at so many places they told us we would leave in a car and we did! I would recommend anyone to come to them for their next car purchase! The process was so fast and simple!

Debbie was amazing!! I can’t thank her enough! She did everything in her power to get me in a car! My family is so grateful for her! I got the car I wanted and the price I could afford.. Now I am ready to go off to college and my parents know I have a reliable car to do so. :)

I was very satisfied with customer service but then was gravely let down with the performance of vehicle. After only one day it broke down! And after hours Saturday me having to pay a tow to shop in network according to online link and leaving me without transportation over the remainder of weekend and having to pay for ride to dealership, doctor appt & work Monday! All I can do is pray it’s a quick resolve come Monday morning. On top of that the Drive time rep hung up on me when I called at 7:53pm when it happened, right before close. And the rep who sold me the vehicle did not answer my email for cry for help as this was the only direct contact I had for him. This is more than disappointing to say the least.

I had a great experience with the whole purchase process. Donald, and Logan (Wilmington, NC store) were great. They answered all of my questions about everything that they could and if they didn't they found out the answers. Aura was extremely helpful and I had a great experience with the Myrtle Beach store with picking up the vehicle. The only thing I have to say is there was no jack in the vehicle, but there was a emergency seal kit. I also think that the oil wasn't changed in my vehicle. I was also not happy about the gas tank not being full and I was told that they are only allowed to fill it halfway.

I went to DriveTime today thinking I was going to get the run around but Thomas came through clutch. Not only was he very kind and has nice personality but he was also very informative. He literally made feel like family and got me in the vehicle I wanted. If you're going to DriveTime make sure you ask for Thomas **! He’ll do his best to make sure you leave satisfied. He doesn’t know it but he literally made my day after a rough couple of weeks worrying about finding a car. Thanks Thomas, you’re the best and continue to be the awesome person you are.

My sales representative Matthew was excellent from start to finish. He explained everything that he was doing and answered all my questions. He made my buyer experience very comfortable and did all the paperwork very quickly. I believe he is a credit to your company. He is a super nice person, I would recommend Drivetime and Matthew my sales person to anyone that is interested in purchasing a vehicle. Thank you Matthew. You are a gentleman and a scholar. Vincent

This is my second time buying from DriveTime, but first time buying from the Madison TN location. I was between a rock and a hard place. My transmission went out while traveling out of state and I was stranded with my 12 year old, not a great place to be. After calling to confirm they were open, I ordered an Uber and was on my way. I was greeted in a friendly and professional manner the (I believe Assistant Manager) remembered me from our phone call (I believe I was crying when I called) and worked fast to get me picking a car and test driving. From there the GM (I think) was kind and courteous as he worked to get me off and driving.

Worked with Chad and Michael **. Very professional. Bought an 2019 KIA Sedona. They did everything the right way from demonstrating the features to the final checklist after purchase. They explained and walked through everything. Great experience all the way around. Thank you. Probably the best car buying experience I’ve ever had and I’ve had many.

From the time I walked into the door. I was greeted and felt welcomed. Matt was great. Didn’t try to over sale me anything. Was very professional and I know he have watched the drive time video millions of time. But he made me feel like it was his first. Got my rates down. Everything was explained well. Thanks for my water Matt.

Josh at the Shreveport location made our whole car buying journey a great experience. He was attuned to what we were looking for in a car and didn't try to show us anything he knew we wouldn't be interested in. Andrew at the Plano, TX location helped get us set up so that the team in Shreveport had all our information and sent us a discount offer. I highly recommend shopping at Drive Time.

Quinton ** is such a pleasure to work with. He made my experience priceless. I was able to find the perfect car for me. The price was right for my budget. I would definitely recommend DriveTime to any of my friends. Thank you DriveTime. You are the best ever.

Pleased with the vehicle, it seems to be in great condition. I noticed via the dash indicator that it is in need of an oil change or someone didn't reset the system after an oil change. Steering wheel shakes when you get up to speed around 60 mph. This may be due to the new tires up front. I read that Ironman tires ride kinda rough.

Kiana **, Marcus ** and Anthony were very helpful with nothing but love in the way they worked together as a team in making sure my purchase experience was great. The entire time process was great and resourceful. The payment is great and everything was easy to get everything done in a timely fashion.

Danica was very professional. She answered all of my questions and the car buying process was great. I was extremely pleased with her and I would purchase another car from Danica. I was hungry because I came straight from work. Danica offered and brought me some water and crackers. She also asked me was there anything else I needed. Danica took her time with me and I’m very appreciative.

Was concerned about two front tires from the beginning and was informed that they had been inspected and found no issues or they would have been replaced. I had to replace the passenger side front tire the day after bringing the car home. Tire had a huge knot making the alignment seem off and the car shaky. Also had no floor mats. With what I paid for this car, really didn’t expect to have to purchase those. This is day one of having this car. Really happy otherwise thus far.

Thank you so much for giving me a chance to get a car out. I been struggling to a back from work, a now I have a Chevy equinox. Am I so excited to finally drive myself to work and back and to pick up my grandkids from school. Thanks once again.

The sales clerk was amazing. The 2017 Ford Edge is awesome. I will buy from you all my life if need or my family members. Very fast service. Met some nice customers. Nice selection of cars. Location needs to be better. But it got me done. Super, super happy. Thank you. I will tell my coworkers, my friends, Neighbors, everyone.

You absolutely can’t ask for a better car buying experience. Everyone in the store was a pleasure to work with, and all of our questions were answered. We were in and out, and there were no surprises when the financing came through. The process was started online and finished up in store and everything was exactly as described.

It was easy and fast. Everyone was helpful and very friendly. They understood what my needs were and took care of them. There was a good amount to pick from. We are very happy with the car we got. Thank you to everyone at DriveTime. This was a good experience.

The salesman was very professional and very helpful and very considerate. So yes, I would gladly go back and purchase another vehicle from there. Thank you for your help, Michael. Michael. They were very helpful and find me a vehicle that I liked and that I couldn't afford and I appreciate that.

It was a great experience. The sales associate was very nice and helpful. It was awesome. No problems at all. I would recommend to everyone I know and I will go back and buy more cars. The test drive and cleanliness of the vehicle were very good. I had never bought a car and liked it. Going to buy the car I saw and loved it. No hassle at all and it was almost time to close and the associate said, "Come on in. We're here to help you." No hurrying up because they wanted to leave.

I had a great experience at Drive Time. The agent answered all my questions and he put me to ease. He showed me how to setup all my settings on the dashboard. He looked up information on the background of the car. He insured me with facts on the car and the service if any was done to the car.

My experience with DriveTime company was immaculate throughout this process. In my opinion financially the payments are high risk high reward. My partner and I don’t have the best credit, no history with financing but it was an issue here. The sales representatives that helped us were Austin & Joseph who were well spoken, patient and friendly with our family.

I was not sure if I could get a car, I was about to leave, but the salesperson gave me a reassurance that she was going to do her best to get me in a car before the end of the day. And she did, it didn't feel real while I was driving down the interstate. But I was.

I purchased a car May 16…purchasing the car was pleasant. However, a week and a half after I had the car I started experiencing issues…the warranty covered by Silverrock allowed me to get the car to a repair facility…long story short, the car was sold to me with no oil. Repair facility put oil in the car and reset sensors. A day after driving it, started having additional issues.

Mike was very friendly from the first moment I walked in and until I got the vehicle I wanted and I would recommend Drive to others and I would let them know if they went to ask for Mike he would most definitely help them. I am very pleased with the Dodge Caravan I got.

Aurelius did an awesome good getting my vehicle. I was determined to get the vehicle and she made way. If someone needs to vehicle I will send them y'all way. She was friendly, kind, and polite. When I left my wallet I knew I was going to get that vehicle. God blessed me with Aurelius getting my nice ride.

While getting my car I was working with Ted, while working with Ted my insurance company was giving me a very hard time. Due to my insurance, I wasn’t able to get my vehicle until my 3rd visit at Drive Time. But while I was going back and forth with my insurance provider, Ted was too. He emailed and checked in with them more than me I think lol. But I’m so grateful that he did because without his persistence I would’ve gave up. Ted was above and beyond my whole sale and thanks to him I have the perfect car. If you go to Drive Time please see Ted!

I had the best experience getting my new car! Everything was quick and easy even when I didn't know what type of car I was looking for. They were patient with me and my energetic one-year-old! I will definitely recommend friends to DriveTime for any car-buying needs!