DriveTime Reviews

Walked in without an appointment and was met by Eyerman ** who immediately took care of me. He answered all my questions as well as those I didn't even know to ask. He walked me through the entire process of the immense paperwork required now to buy a car as well as the financial side of the purchase, even helping me convert my AAA car insurance over to the car I purchased. He even walked me through the use of the various electronic and mechanical aspects of the car. He was most helpful and respectful during the whole process.

We were pre-approved online, called and spoke to someone about coming in for the vehicle we wanted, and were greeted as soon as we walked in the door. It took us less than two hours to test drive sign the documents and drive away in our new vehicle. Everything was as stated online.

I was grateful for Rudy in Arlington location. He was amazing. I choose a Chevy Traverse. Took it home. Had a water leak. Came back Monday and he helped find a car I was truly happy with and enjoyed. The transaction for the swapping of vehicles getting out of one contract to another was such an easy process. He was amazing and handled all my concerns and just so very helpful. Thank you Rudy for all your hard-work, but most of all your dedication to validate and ensuring my choice was mine, but I was definitely solid on my choice for a second time.

I am so very thankful for Michael **. He helped me get in the car that I have always wanted and color. I would recommend Drivetime and Michael **. He is a number one customer representative. Thank you again.

Very good service and polite! Very clear communication throughout the whole process. Honestly wish I’d went here before going to Casey Chevrolet! With that being said I left with exactly what I was looking for without any issues or problems. 2022 Malibu with only 36,000 and very happy with my purchase.

I was very pleased with my experience at Drive Time. Elliot was very helpful and showed himself to be very honest and direct about every aspect of the process of purchasing a vehicle. He not only answered all of my questions but offered information that I needed to know but was unaware to ask. My credit wasn't outstanding and yet he went to great means to help me purchase my dream car. Unlike other dealerships I went to where I was told to save a few thousand dollars for a down payment and come back, He worked his magic and I was able to purchase without a down payment and with positive effort on his part I drove off the lot in my new Chevy Malibu LT the car I've have been wanting for years. I looked for this car for a year and a half to find what I was looking for and Drive Time was the only one to make it happen. I recommend them highly!!! 5 *****

My salesman was very polite and very helpful And I will recommend him to anyone that needs a car. The process was quick and easy. It was my best car buying experience. The vehicle selection was great. I will buy from this dealership in the future.

Nothing but problems with the Jeep I just financed. The first day I had it a whistling sound started at the rear of the car. I already took a full day off, so I haven't been able to get to a shop to find out why. I think you have a reasonable expectation to drive off the lot with zero problems. Also, discovering shoddy repairs to the vehicle, like a passenger side door handle that looks like they used whiteout to cover up the issue (I don't know how I missed it on inspection). And after looking up the replacement price for the part, it makes me even more angry to find out how cheap it would have been for them to do it right the first time. For the amount of money this car was, all of this is unacceptable.

I had a wonderful experience at Drive Time Greenville. It was made easy and quick as well as detailed. I have to say it was one of the best experiences I’ve had with car purchases. I will definitely recommend and use them again. They also gave me many choices on vehicles that was in the range I wanted to stay in. In short, 5 stars.

Great all around experience, positive atmosphere, great people, and very understanding sales associates. Terill was a blessing. We needed a car at the right payment and he hit a home run. Thank you so much and God bless.

The associate that helped us was amazing. She was so nice and very helpful. And she loved holding our baby. Grace was amazing and we thank her so much for getting us into a vehicle. Grace was very patient with us and we enjoyed being there with our daughter.

I will be calling corporate after the holiday. The car didn’t last 24 hours before red lights came on. There was no oil in car and it was black. I purposely ask when oil was changed so we knew where to start. Seller said recently according to to papers and sticker would tell. Well no sticker and no answer to our question. Whoever did check didn’t check oil. Also issue with Evan from Arizona lied to my granddaughter about down payment without co signer. It took from 10 am till 4 to get this car. In 54 years of buying cars I have never had such issues buying a car. Also be kind give the new buyers a tank of gas.

I went to the Stone Mountain, GA location. It was an amazing experience! Customer service was top tier, they worked together as a team to get the job done! There are multiple customers in the building being treated with respect and courtesy. The manager moved around to insure business was being conducted. The “sales reps” worked as if they been together for years!

Thank you for helping us out and I appreciate everything you did for me. But I'm thinking I'll say one thing, guys you your favorite. Good people up there to help me out the sills. I'm thank you doing so. I'm gonna continue to like do move on. Thank you. Have a wonderful day. Thank you

Marissa was very professional and understandings and listen to us and helped us in every way possible and was straightforward with me on everything. Even helped hooked me up with great insurance guy too. She even stayed over on her shift to help us with getting the car and everything we needed. Loved it.

My Husband and I went in looking for a specific truck and left with a newer and better truck. Our salesman Quanu waa the best. Went over every detail with us. Several different options to choose from. Make sure you do the application online first. It shows you what you qualify for. I would recommend Drive Time to my family and friends.

Bob was great! The problem is, when you have a customer who had very limited options for a place to buy a car BECAUSE of his credit, and you basically have to pay for the vehicle TWICE (not anyone's fault but my own) you'd think that they would at least make sure ALL of the fluids are filled (engine oil) and or letting the customer know where to find the wheel lock key (never found)... No problem, because I work in the industry. Now this is the first review I have given in my life as well as that was the biggest purchase in my life. Just saying if someone has to go to you to buy a car, make the experience as it was like I had good credit, you know like when going to a Manufacturing dealer. Maybe this is now everything works, idk. I would absolutely go back and see Bob, though!

This is my second car I got through Drive Time and I love this car even more than the first! And the first car I had for a couple years and really loved it but unfortunately I was in an accident and it was totaled. The staff all here was amazing and helpful in the timing and process it took for me to get a new car while awaiting the process to settle out. Jordyen was really patient and helpful even though I changed my mind a few times about the vehicle I wanted he didn’t show any frustration with me at all. He was very helpful and friendly and helped me get on the road again. DriveTime is a great company and I’m glad I waited instead of going with any other dealer.

The initial car I wanted was a Kia soul. I filled out paperwork via email and was told by the lady that I could come get it on Monday for the next thing. I know they sold it out of a lot. Drivetime people then referred me over to the northeast location in Columbus, Ohio. I made a down payment on a car that I wanted and when I arrive three hours from out of state the car was in repair and not eligible for sale. They then began to show me two other vehicles when the girl went to get them for a test drive she had neither one.

Stephanie and Eric were pleasant to work with, explaining everything and helping me understand the in and outs of purchasing a car. Thank you so much, Stephanie. I wish you the best in your new career.

DriveTime was able to get me in and down within 2 days with no issues. First day Could have had it done but my bank had closed already. So Drivetime put the vehicle on reserve to be taken care of the following day.

I had an outstanding experience working with Andrew. From the moment I arrived, he was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He was patient, answered all of my questions honestly, and made the entire process smooth and stress-free. I never felt pressured, and he took the time to make sure I was comfortable with my decision. If you're looking for someone who is professional, trustworthy, and truly cares about his customers, I highly recommend him. Thank you.

All I can say is they are awesome. I have been stressing how I was going to get back and forth to work. Thanks for all your help. Thank for everything. Will recommend for people to y'all. I thought I wasn't going to be able to a vehicle but I was wrong.

The staff was so polite and courtesy. Very resourceful snd knowledgeable. They used time management well. Very accurate with decision making and extremely professional. I had a great experience with my purchasing power.

Everyone I spoke with and who assisted me in the process of buying a vehicle was extremely helpful. I would recommend anyone to go there for a vehicle. I’ve only had my vehicle for a day but I’m extremely happy.

My wife and I had a very good experience at DriveTime Tallahassee. Our salesman was excellent, no pressure. The only thing I wish to have done was clean. The car better, but overall. It was an excellent experience and did not disappoint.

We struggled due to credit issues to be able to finance a economical cheaper vehicle that fit within our monthly budget. I think in total from start to finish we spent a total of four hours in the dealership looking at vehicles to walking away with keys. I would recommend the Glendale AZ location to anyone struggling to purchase a car.

Patrick was awesome. He took the time to make sure everything was done right. Had a blast working with him. Everyone in the Knoxville location was very kind. If you are looking for a good used vehicle Drivetime In Knoxville is your place.

This was the first time going to Drive Time and our agent Colt helped to make the process easy for us. He really helped us in finding the right vehicle for our needs and would highly recommend his services to anyone interested in looking for their next vehicle. He helped us pick a winner.

Everything is OK. Would have been better if gas tank was filled. The Only gas was from test drive. Had to go BJs to fill gas tank.

It was probably the best experience I ever had at a dealership. Ryan ** was very knowledgeable and very nice to work with. I would definitely suggest to my Friends and Family about buying a vehicle through DriveTime.

I really like the 2020 KIA SOUL GT LINE however, I'm not completely satisfied with my purchase of my particular 2020 KIA SOUL GT. 1. THE PRICE is too much for the overall condition of the car. 2. THE PAINT has started to peel on the driver's side and blemishes in the paint have appeared since washing the car. I bought wax and polish to get the back to a better shine but I'm concerned that more paint will peel off. 3. THE PET ODOR was not expected and upon further inspection and driving the appearance of dog fur wasn't appreciated. 4. THE CHECK ENGINE LIGHT is on THE day after I purchased $24,000 vehicle!!!! Now I can live with the small inconsistencies and NORMAL wear and tear what the check engine light and the paint job on this car. It needs to be addressed and rectified or I'm thinking about maybe returning return the Car...

Car started violently shaking 10 minutes after left the lot. I called and told them and they gave me an 1800 number to get options on where to get the car fixed. I should not be doing this crap this soon. I hope I didn’t just purchase another lemon.

Mrs ** was the best representative I have ever bought a car from. The DriveTime on the North of Houston. I will be telling me family and friends how easy it is to buy a car if you have a great job.

I received excellent service from my agent Tyerrll. Very friendly and very professional. I would recommend him to anyone. Thank you. The process seemed very simple and the approval only took a matter of 15 to 20 minutes. Really appreciate the service.

Based upon experiences of buying a car in my past I was honestly dreading my appointment yesterday. Once I sat down with Charlie ** I was put at ease instantly when I realized that he was going to do whatever he needed to do in order for me to get the vehicle I wanted but most importantly at a price point that I can afford. I signed the contract without the dread of getting in over my head. I'm over the moon with my new Wrangler, the warranty provided by DriveTime is only another reason why I left happy and worry free, I have told everyone I know that the place to go get a vehicle is DriveTime, it was seamless and stress-free my only regret is that I didn't go sooner.

Debbie was awesome. She put us in a beautiful car and couldn’t have been more helpful. Give her a big raise!!! We absolutely love our new vehicle. Took it on a road trip today and what a treat. It drives and rides so nice.

Archie ** was an excellent salesman. He was very knowledgeable and helpful with my daughter purchasing her first car. This was my second time working with Drive Time and we walked away satisfied!

This was probably one of the best buying experiences I have had yet. My wife and I arrived and spoke to an awesome salesman there. He was extremely helpful and didn’t pressure me into a different vehicle than what I went in for. Will definitely be a returning customer.

Everything about this buying experience was wonderful from the second we walked in the door until we picked up our SUV. Ryan, Jennifer, and Victoria had our best interests in mind. Victoria was able to get a much better rate than we initially had. This was not our first buying experience with DT but was far the best!

Well my experience with the salesperson was great. Unfortunately I only had the car for 1 day and it's in the shop already. For a problem that was existing and not my fault. Now I'm still without a vehicle and paying Lyft to get me back and forth to work.

Yesterday I had outstanding experience of great customer service. Starting from the top of the company which was manager Erica providing a follow up call to see if I had made to the store. Providing great input on the inventory of items that was on the parking lot. Once I arrived I was greeted with a smile and a handshake by salesman Michael **. He took is time to present the different options that was going to fit my liking within a car. Once I narrowed down my specific interest he laid out the last couple of options that was going fit my like. He gave me ample amount of time with no pressure while researching down to the specifics for each car. The paperwork process was very smooth. The manager Erica made sure all my questions were asked. I must say the facility was in A+ shape down to the restrooms and vending area. Please give this location of East Colonial Orlando 5 stars out of 5! Great Job!

I had the best car buying experience with Nick, he made it super easy and painless, and was super patient with me. I will definitely go through Drive Time again in the future, and will recommend them to anyone.

I had a wonderful experience at DriveTime, finally someone who believes in second chances. What a wonderful concept, everything in one package. Even with my credit, I qualified for zero down, WOW!!! Every down payment lowers you monthly payment and the interest rate. I love you guys. I love how the staff work together as a team, not stealing each other's customer because of commission. Keep up the good work!!! Maybe you should add a "referral" program.

I would like to say I wasn’t very satisfied of how they went about things. There was a vehicle that I really wanted which they said I got preapproved for but then I got all the way there and couldn’t get it. It was very disappointing. I did get a vehicle but only because I had no other choice because I had to take an Uber and didn’t want to pay extra to get back home. I do like my car just wasn’t really what I wanted but I will be keeping the car and I hope I have no issues mechanically with it. My sales person was amazing. It’s just the system is messed up. They advertise one thing and do something completely different when you get there.

Mr. Cullen ** help me out big time!! Help me go through the best deals and prices that suited me based on my finances. He even broke down what the cars had for interior to exterior, overall great guy and great experience. Thanks, Mr. **.

I drive the 2017 Ford Escape to a contract job I had in Southern Utah. I'm driving along at 70 mph and suddenly a message comes on saying that the car is over heating. I immediately pulled over and let the car cool down. All fluids were correct, no leaking, but it blew a gasket. I limped it into an auto shop in Kanab. They charged me over 450$ to fix it. I'm not happy. On top of that I went to wash the windshield, when I turned on the washer the driver's side windshield wiper flew off the car. The metal scratched the windshield. I don't know if these cars go through any inspection before you sell them.

I went to a Dealership with the Same information I Presented here and I WAS DENIED (Residence). I filled out Paperwork for DriveTime (Got APPROVED) and here we are now a 2022 GMC Terrain later… THANK YOU DRIVETIME STAFF

It was most likely the best place to feel relax and reliable with the staff. They even gave us pizza and water and the wait was less than 4 hours like most other dealership. I Will recommend Drive Time to my friends and co workers and people I come up with. The lady staff who help us get to a car I wanted, not what they had

Manny at the Eastpointe location Was very helpful and asssured me that everything will be ok and I would be placed in a vehicle. He’s the best. Thanks Manny!!! I will also recommend family and friends to come to DriveTime and get a vehicle!!!

Thank you both so much for helping us find exactly what we were looking for. It’s an amazing car so far. Thank you for all your advice and support finding the right one for our family to be safe and comfortable in!!! We’ll be back for round 2 when the time is right!

I’m thankful that I was able to get my suv through your company. The notes on it is fair. I’m sure my family is going to enjoy it. I thank you for your service on helping us get it. Thank you so very much. The saleman was really nice and kind and very helpful to us.

Went to Langhorne PA location and test drove a car, followed up with calls, emails, etc. Andre the salesman, ghosted me and when I called the location to complain, a very rude woman hung up on me twice. STAY AWAY FROM DRIVE TIME!!

I was treated with respect from the second I walked thru the door of DriveTime. The salesman asked what kind of car I was looking for. The 1st car he showed me I bought it and drove it home. Everything was explained to me from the start to the end. The DriveTime I went to was very clean. Very happy with the car I bought.

Pleasant experience. Phillip was professional and courteous. I was pre-approved so I knew in advance what was expected which made things faster. This is my second purchase with Drivetime...If need be I'd buy from them again.

Michelle was excellent in handling a few a couple of hiccups that I had with the application and we went through everything step by step. She was very thorough and she gave me a great deal on a nice truck.

They had a good selection, fair pricing and fantastic customer service. The process of buying the car was very easy. I was very satisfied with my purchase and payments. Jacob ** was very knowledgeable and made sure we understood and were happy with the vehicle.

Kandis was great. She explained everything. She was thorough, kind and we got through very quick, fastest car I ever bought. And I love the car and I plan on sending her lots of referrals. Location was also very convenient

Pleased with the overall experience. The process was quick and very efficient. The down payment much less than expected and we spent less than 2 hours at the dealership. We had a positive experience overall.

I was very happy with my purchase and experience in Plano. Yolanda did so well and worked well within my budget to find what works for me and still keep the qualities of the card that I desired. She showed me alternative options. They agree to be more of what I wanted than what I even came for. Happy purchaser!!!

I had a great experience with William. He was Amazing and customer service Phenomenal!! I would recommend this location because the entire staff was so friendly and helpful. The process was a breeze and the approval was fast.

I had a fantastic experience purchasing my vehicle at Drivetime! Lestania was incredibly knowledgeable, patient, and completely transparent about the pricing and features. There was zero high-pressure sales tactic, which made the whole process stress-free. Brad in the finance department also worked quickly to get me a great rate. Highly recommend this team!

Just let me say that Sierra is the best car sales person who I've ever had the pleasure of working with. She went over everything with us and explained everything we were wanting. We went in there looking for a specific vehicle and she sure did get us into it. This was the easiest car buying experience we've ever had. It all took about an hour. I will always go back to Drive Time every time I need a new vehicle.

My initial purchase at the Pittsburgh North location was disastrous with a faulty vehicle and extremely pushy salesperson. I decided to return the car but made the 250 mile trip to Columbus, Ohio, and purchased a beautiful Jeep from Hayden **. He couldn't have been more kind. Understanding, helpful, and laid back if he tried. All salespeople should strive to behave like a respectable person as himself. I'm extremely happy after my second attempt with Drivetime.

I had a great experience with DriveTime!! I was approved on the spot and I drove off the lot with a 2018 Silver Chevrolet Cruze. I love my car!!! It drives good and is great on gas!! Customer service there is Excellent!!! Thanks Quee!!

Literally the easiest and fastest process I’ve ever had when buying a vehicle. I was at the Toledo location, and Devin exceeded my expectations to make sure I got everything I possibly needed. The vehicle is perfect. And I got lower interest rate than I would have anywhere else.

We worked with Jeff. He was very knowledgeable about the process. It went smoothly. The downpayment was a little more than we wanted to spend, but still wasn't high. He was great. Will go back for next vehicle.

David was amazing and very informative on the process! He got us a lower rate than what I was expecting and I was able to get into my favorite vehicle on the lot. David made the process very easy going and simple. Thank you so much!

Arrived at the dealership and they didn’t have any of my paperwork that l did online. Basically had to start from scratch. Was at the dealership from 10 am to 3 pm. Happy with the car but could have been a little better if the paperwork was done ahead of time like I was told.

I recently worked with this company and appreciated the professionalism and communication throughout the process. The experience was handled respectfully, and the staff took the time to answer my questions clearly. While there were a few delays, I felt they genuinely tried to help and keep me informed. Overall, I value transparency and customer service, and I’m thankful for the assistance I received.

The experience was great. Tania- saleswoman was friendly, professional. The time of the whole process was the best I’ve ever seen. Treated like VIP. Thank you so much! Your service is greatly appreciated & I will gladly refer you guys to other customers!

Ash was great throughout the whole process. She thoroughly explained everything. When it came time to look at vehicles and test drive, she let us go on the lot and look at the cars with no pressure. There was one vehicle I was interested in, but when she went to move it so I could test drive it, there was something broken, and she didn't show it to me. I thought that was great.

Started out with Larry M excellent guy, thank you for all your help with the start our process. And then went to Ohio and finished up with Adrianna. Thank you both for being upbeat and for working with me.

The process was easy enough to complete. The prices of the vehicles were also decent and the staff was very polite and professional. I ended up staying a little past closing time to complete my purchase, and they didn't rush me.

Thank you to Steve & Kiana at the Laurel, MD, location. Super helpful & expert guidance throughout the process. I love my new-to-me Nissan Rogue! I would recommend DriveTime to anyone in the market for a vehicle.

The associate that helped us was great. He was patient, and understanding and explained everything to us. My Son bought the car. He was scammed by a car lot in 3 fountains about 6 months ago. After we paid in full for the car and it ran for 1 hour and he called them and they NEVER returned his calls we found out that it needed a step down motor and an ENTIRE TRANSMISSION. Needless to say he was very much on edge about getting another car. Places like that give lots that are honest, and sell used cars a BAD NAME. NOBODY deserves to be taken advantage. And your agent and company made him feel safe.

I felt at ease and not pressured into a car even when I was slightly apprehensive about my purchase. Adam the sales man was nice and understanding. Overall great people and an awesome place for cars.

My saleswoman, Elena, was very nice and professional. She showed me the vehicles that I was interested in and requested... Toyota and Nissan. She showed me the history (no accidents). After test driving both, I decided to go with the newer one. 2025 Nissan Sentra.

I had vehicle one month. Two repair companies told me my brakes were at 70% and needed replacing. DriveTime said they didn’t need to be replaced. Can you really wear down brakes in just a month. So had them replaced for my safety as I am 72 and felt I should have been reimbursed. DriveTime disagrees.

I honestly thought it was going to be difficult to purchase a vehicle or I wasn’t going to like any of the vehicles on the lot. I thought wrong! You guys made it super simple to purchase a vehicle. I just couldn’t believe I was actually able to purchase a vehicle that I actually loved! Granted of course, APR is higher than ideal, but I can’t be picky. It’s my fault I ruined my credit. I’m so thankful DriveTime gave me that chance when no one else would. Everywhere else wanted at least 4k down, I walked away with 200 down. Thank you so much!

Jesse and Kalisa went above and beyond, Thank you DriveTime for having super representatives like the in Columbus Ohio...both Jesse ** at your West Broad location, and Kalisa at your Morse Road location, are definitely assets to your company. God Bless them and their families!🥰👏🙌💝

The staff at the Gladstone store were beyond amazing! I was facing a difficult decision regarding my previous vehicle and needed to get into a used car with less-than-stellar credit. The entire team, Troy, the manager, Mykel, Emily, and Connor, all them were awesome! They made the process seem so seamless. I would recommend them to anyone looking for a used vehicle at a reasonable price! Great place to go if you’re trying to rebuild your credit! I can’t thank them enough! HUGE SHOUTOUT.

This will be my second go-around with DriveTime. I love the customer service and the patience taken with every customer. They seem to always come through but this time I was going for what I usually would get denied for, an SUV. I finally got what I’ve wanted for longest a SUV. They delivered that and more. THANK YOU SO MUCH.

Incredible experience as always. Everyone was so professional and knowledgeable. I left feeling great about my choice and when the inventory was at another dealership they made it possible for me to locate and find the vehicle that I was looking for.

Mr. Milton ** did an excellent job and took great care of me. This was the most painless car purchasing experience that I have ever had! He explained everything and answered all my questions. I was and still am pleased with my purchase. Thank you again!

Was very disappointed to arrive for my 11:00 a.m. appointment right on time with Trayvon only to be met by Raymond and find out Tavon had taken another couple during my set appointment time. Also the option to have my photo taken with the trademark green bow was not made nor mentioned only to have Tavon do so for the other couple. I came to this particular dealership because my sister raved about the experience she had when she purchased her car back in 2021(bow photo was not offered then either).

Your place at New Castle, I think the people are wonderful there. I have the highest regards for them. They were very polite, very willing to help you in any way. They took their time to go over everything with us. I will definitely be coming back again.

Great experience, and was able to get me in something I wanted with a reasonable down payment. They went over all the details of the vehicle with me, and Ariel was great to work with. I purchased a 2024 Chevy Equinox, and for this to be a used car dealership, the mileage on it was very low.

This was probably the best car buying experience I have had. I was in and out in under 2 hours. Kerona my sales rep was super patient and very pleasant. I was very pleased and will recommend them to all my friends and family.

Staff is friendly. Cars are trash. 1 month 2 vehicles breakdown. Stay away!!!

Absolute nightmare vehicle, hasn't run a month and I'm missing work and given the run around. Now the repair shop says it need to go to a dealer for more repairs and more time? How am I supposed to get to work after a significant down payment and insurance. I'm stranded, left in the dark and no one to assist me

I was extremely disappointed with how the vehicle was cleaned up. Trash in the bed of the truck. Tire pressure varied from 53 PSI to 40 PSI and recommendations for tires is 35 PSI. Oil life was 47%. I was told the vehicle went through a 14 day inspection? Took 2 hours longer than I was told to conclude the transaction. Manager was rude. Extremely disappointed with the whole process.

Good experience, could have been great if stores could trade vehicles. Customers don't want to drive from one store to another to get vehicles. Just food for thought, I enjoyed the experience and staff was awesome.

I started out with Jacob and then he resolved, so I spoke to Calvin a couple of times, but he never returned a call like he said he would. I called back and spoke to Art and he got me into a vehicle. He was such a pleasure to work with, but I was Jacob.

I had a great experience at the dealership thanks to Marco. From the moment I walked in, he was professional, patient, and genuinely helpful. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured into making a decision. Marco made the car-buying process smooth and stress-free, and I really appreciated his honesty and excellent customer service. If you’re looking for someone knowledgeable and easy to work with, I highly recommend asking for Marco.

Amazing dealership to work with. Very easy to deal with, everything was explained well. Price was great. Great warranty. Will definitely consider them when it’s time to trade up. Well worth the drive and time.

This has been a great experience. I have purchased lots of vehicles in my lifetime and this was the most professional and quickest sale I ever had. Our sales Rep was knowledgeable and very helpful and personable. Treated me and my wife as we was family. I will be recommending Drive Time in Kissimmee to all of my friends who will be in search of a new vehicle. Again thank you.

Jan ** was very helpful and informative with the purchase of my new car, and we enjoyed our experience and visit with the team and they interacted with our grandchildren so that we could have a better experience with everything. All of the employees were awesome.

I purchased a 11 yr old car from them so obviously it wasn't in perfect condition. The mechanics were perfect I admit but had several dents and cracks on the bumpers. Since it ran perfect, those few flaws didn't bother me. Unfortunately, due to income loss, I had to return the car to them. I expected to pay no more than $2,000.00 to them after they auctioned the car since I only kept the car but a few months. They finance company, BridgeCrest, came back saying I owed them $12,000.00. No Way! Since I didn't agree to pay that large amount, they contacted my insurance company and "claimed" that I caused the dent in the bumper. Same dent from when I initially purchased the vehicle. Here's the real catch. They made this claim 8 months AFTER I voluntarily returned the car to them. If this claim was true, should they not have made this claim upon inspection of the vehicle when I personally returned it? They're just scammers.

I started reviewing the inventory on the Drivetime website prior to setting an appointment. I called to make sure my pre approval wasn't just an advertisement. My time is important and I was in the market for a vehicle. My credit is not the best so I am looking for ways to improve it. My salesman was polite, knowledgeable and straight to the point. My questions were answer, my time was considered and I am extremely happy. I highly recommend the Dallas Drivetime. I highly recommend my salesman. He made this experience painless!!! I'm Grateful and my new SUV is a beauty!!!

This was a wonderful experience with Samuel being a great salesperson. He was friendly, pleasant and patient. He took his time and explained the entire process to me without me feeling pressured. Thank you for a great purchasing experience.

This is the 3rd car I have purchased from Drive Time in Orlando. Every time I was treated with respect and was helped getting a car. I have told people whom I work with about the service I received and told them I would take them down myself if they needed me. Clay was great. I would recommend him to everyone who asks me.

Andre is the best of the best! Andre made the process very smooth and with little to no stress! I plan on sending everyone I know that's looking for a vehicle to him! Very grateful to have found my Mitsubishi Outlander.

It looks like a used car that was put on a lot to be sold. No care put into it, mostly cleaned, other than that. I like the way it drives. It does not have a new car smell. It is smaller than I originally wanted. But larger than my last vehicle. I'm paying too much for a vehicle like this one. No bells or whistles for the money. I will make the most of it. The salesman was cool.

This was a great, super easy and accurate deal. The people were all very friendly, not over persuading and helped find exactly what you’re looking for. Best I can ask for. It went very easy, I would highly recommend DriveTime.

Absolutely the best car buying experience from the internet, user friendly, to meet him with Marshall and Tyler. I know that Drive Time caters to a specific group but prior to a divorce in heaven low credit I bought many cars and I rate this experience one of the best if not the best. Full disclosure, honest, up front, no hurries, took the time, explained everything, made you feel totally 100% part of the process. Extremely competitive interest rates.

From start to finish, everyone was professional and made my purchase experience excellent. I received a text message about coming in. My representative was tuned in, and I will definitely recommend this location and my representative.

Mrs. ** was so professional. She was kind and courteous. She was also very knowledgeable about the vehicle that I purchased and other vehicles that she recommended. I will definitely send her some customers. Thank you so much mrs. **.

Excellent service. The process for purchasing the car is very smooth and quick. Ilia was very helpful and knowledgeable. Thank you so much for giving chances to us who have low credit scores and emergency situations. Much appreciated.

Samuel from the South West area made my visit very pleasant and easy to purchase my vehicle. It was no hassle at all. I truly appreciate the professionalism of all the workers. Thank you to manager Terrance also.

Hayden was my salesman. He was awesome to work with. He helped me figure out what I really wanted. He is very knowledgeable and answered all my questions. I would definitely recommend Hayden and DriveTime to everyone.

Had a wonderful experience buying my 2018 Nissan Armada. The sales staff was very helpful and very polite. Would definitely refer friends and to purchase from Drivetime. The process from start to finish was excellent.

1st car bought on Friday 4/24 was a bad car, had to bring it back, but was able to get into another car without a problem, Willie ** was super nice, was able to get in within the 5 day return window, all is well.

I had a bad experience the first day I bought the car. We went down the road after signing the paperwork and the Pay 💛 in the car didn't want to go to end gear then I came home and it was that engine light came on then I brought it back to you on Wednesday. It was a transmission and you gave me another car and that car light was on, but the mechanic said it was just a sensor so now I am having a good experience so far with the car because of the car is running good with a new car.

Dealer that prays on individuals that are down on there luck. Although I know of my credit situation and the difficulty with getting regular credit, the selection of vehicles and conditions do not supplement the price that is put forward. The vehicles that I test drove were dirty and varying mechanical conditions which would normally warrant significant service. The car I chose was about 8,000 overpriced but due to the necessity for a vehicle I still chose it. Automobiles at these dealerships are generally overpriced and there’s no ability to negotiate.

Please remove the guidance on your review of how fear the client should be, to begin with I’m a returning client and this last experience that I have on the Conyers GA dealer was extremely stressful, I drove three hours from Birmingham, Alabama. I started the paperwork on the Pelham location and for starters I make a comment to the sales rep that I have to drive back to Birmingham to make funeral arrangements for a family member and this transaction should’ve last no more than 30 to 40 minutes but lasted three hours, they were expecting me and the least that they could do is wash the vehicle that I purchased properly. The Mats were laying on the back of the truck. I asked them to re wash the truck and they refused. One point they didn't took in consideration is this maybe my first vehicle and if so, should I care about the ringing the bells on a successful transaction? Or should they took in consideration if in fact, this would be my first vehicle.

So originally I was working with the Lakewood teams manager Jose and purchased a beautiful silver Murano. Well that one ended up having some minor issues so I found a different murano at the Denver Havana St location and spoke to Danny! Jose had already called over to the other location to get everything set up for me to trade cars. Honestly the entire experience was incredible. Both locations here in Denver are phenomenal! Thank you Danny for getting me into my new one and thank you Jose for making the experience literally a piece of cake!

The General Manager, Sheena, and associate Destinee, and our salesman Josh bent over backwards to assist us. They made this experience a joy. Your corporate office played a great part in our experience as well. We will definitely utilize Drivetime again. We will send others your way.

From the moment I enter the dealership I was greeted with hospitality. My experience was awesome and what I really like that it did not take long and Roddy was my salesman he took very good care of me and met all my needs and answered all my questions without hesitation.

Service was outstanding from my salesman Will to the general manager Paul. Fast process. Great warranty & full walk around vehicle inspection. Recommend to anyone looking for a vehicle come to DriveTime.

Yolanda was beyond excellent, She explained all the numbers in detail and was not even pushy at all and was beyond very communicative and gave the whole experience a real human connection! Definitely recommend her to anyone and everyone!

Woodbridge team made it very easy to choose my new 23 Equinox. I appreciate the knowledge and professionalism of this group. -Would certainly advise friends and family to check out DriveTime.

We test drove 4 different vehicles. We decided on a Hyundai Accent for $9995. We've only had our vehicle for one day, so I'm hoping it lasts a while. The whole process was quick and easy, even with my bad credit history. Our down payment and bi-weekly payments are cheaper than I expected. I would recommend them to anyone with bad credit that's looking to buy a decent vehicle.

The salesperson I worked with was great, I think she did a great job of explaining the process, I don't have any issue with her and don't want what follows to reflect on her. I drove a car off the lot a bit more than 24 hours ago, and then rushed home to get my dog to a vet appointment. I loaded her into the car I just got at the dealership, the car wouldn't start. I had to walk my dog 20 minutes to the vet, and 20 minutes back so I could clean up and get back to work for an event. Tried the car again, absolutely dead.

We got a nice, beautiful Honda Accord, and unfortunately, it decided to break down and lose all power. And everything on the seventh day when you have to be there by five days for them to fix it, however, Jordan help to make things right and the upper management also agreed to let us trade. The car for another one and they didn't even want another dime payment on the new one. They did make it right.

Very satisfied with the product and service. After purchasing my first vehicle it had a few things that I didn't like about it and I wanted to use the five day return policy. I was prepared for a hassle but no hassle came.. My salesperson Tre set everything up... Set up test drives for other vehicles and I walked away with a vehicle that I could be more comfortable with and the service never stopped... Thanks guys. You made the experience a way less pain than buying a car can be.

Easiest car buying experience ever! Austin was helpful from the moment I called him. I was at the dealership less than hour because he helped me with all the paperwork the day before, so everything was ready to sign after my test drive.

Chris was very efficient and knowledgeable about the process. Being able to test drive a few vehicles made it easier to choose from and made it more comfortable to buy. I have already recommended Drivetime to several people.

At location in Nashville (Antioch) TN area the team of young men were great. Quinton, Joshua, Marcus and the rest of the gentlemen that was there on site they took their time with me explaining about DriveTime and they showed professional experience and knowledge of the company they represent and I would highly recommend this Drive Time car site. I haven't purchased a car in 19 yes so it was worth the energy that I received! Thanks again for all the help.

Brandon at the Greensboro, NC location was fabulous! He went above and beyond to make sure I went home with something I loved, but, most importantly, could afford. I will definitely be referring all family and friends.

I'm very happy with DriveTime, Aaron and Antonius. They showed TRUE integrity with my exchange of vehicles, and didn't question my intent, which is AWESOME customer service. My experience so far has been exceptional with all involved. Even though the original vehicle had issues, they went out of their way to take care of me and get me into another vehicle. My hats off to DriveTime, Aaron, Antonius, and Leandu.

I have never had an experience more enjoyable when buying a car! If you need a car, do not hesitate Chad is your guy at drivetime in Tulsa. He is very knowledgeable and thorough and patient and he will explain everything. He will take very great care of you. You’ll end up with a great deal. He is trustworthy, honest and fair and very helpful. Go see Chad today!

Honestly, the person that helped me was great and patient and very kind. It was a very simple process, and the test drive was guided and alone. It felt very comfortable. I honestly would recommend to anyone.

I was very excited about getting a car/suv from Drivetime. I got on the highway to head home and changed my mind. Car troubles already. Hopeful for better car., engine light came on, noises from the engine, air won’t blow from front of car.

Renata is a very pleasant person. She went out of her way to make sure I understood all the documents. She was very knowledgeable about the working of the vehicle. I would recommend Drive Time to friends and family, especially Renata.

Was in and out without any problems. Our salesman was knowledgeable and showed us the car we asked for. He wasn't pushy in anyway. Phil was very professional and polite. He even gave a recommendation for lunch.

I freaking love Drive Time!!! My grandson and I were stranded, and I filled out so many applications to so many dealers. All of them but Drive Time said that I was either not approved or wanted an un-godly amount down. Spoke to Robert at the Salem, Va location and he was the ONLY one that told me what I needed to do and what documents I needed. When I arrived, he made it so easy. Got me into such a beautiful SUV with only $200 down. He took time with me making sure I understood everything about the papers I was signing to my options and what my vehicle choice had to offer me. We walked around the vehicle, and he showed me all the features it had and how to work it. Before I drove off in it, he made sure I had all the apps I needed downloaded, auto pay set up, made sure I did not have any questions and even set my phone up to my radio. I highly recommend Drive Time!!!!!

I had an excellent experience from the time I first walked in for my scheduled test drive to the moment I drove away with my new car. The sales manager Jesus was great. He got me checked in for my appointment despite being an hour early. He got the car pulled up front for me. And then when I returned he handed me off to Keisha a sales rep who was phenomenal at her job.

Josh was amazing to deal with. We drove from NH and made the process seemingly easy and would buy again from him. Had everything ready for us so we could be in and out. Less than an hour from the time we pulled into the dealership.

All of my experiences during my research of affordable options were awesome. I have to share my professional blessings on another level, because all of the co-workers have always had so much patience for me and my family, as we've been updating this IDENTITY FRAUD CRISIS!! PROTECT YOURSELF FROM CON- ARTISTS & STALKERS.

I had an absolutely outstanding experience with Amber ** and Kenny, the General Manager at DriveTime! From start to finish, they went above and beyond to make sure I was taken care of and driving away happy. Amber was truly amazing—professional, patient, and incredibly dedicated. She worked tirelessly to find the best options for me and made the entire process smooth and stress-free. You can tell she genuinely cares about her customers and wants the absolute best for them.

Gregory and Jamall were awesome at finding me the best car possible! The process was quick, easy and I never felt pressured to purchase more. I will definitely be recommending them to everyone I know!

Customer service experience was amazing from the beginning, from the first call to the walking out with keys in my hand. I walked in and felt welcomed and heard as to what I was looking for, my salesperson was very sweet and attentive.

Very friendly people and very helpful. I can’t say anything bad about my experience. They make sure you leave very satisfied and happy. I know I did. I’m very happy with the experience I had. DriveTime is the place to go. They might have used cars but the cars they have is great at a good price.

I do believe I have now reached a level of automotive satisfaction normally reserved for lottery winners and folks who inherit well. Let me tell you about a gentleman by the name of Colt over at DriveTime. If charm, competence, and an almost suspicious level of patience could be bottled, labeled, and sold, it would have Colt’s face on it. The man handled my car buying experience with such grace you would think I was being fitted for a tuxedo instead of signing paperwork. Not once did I feel rushed, confused, or like I needed a translator for dealership jargon. He explained everything so clearly I briefly considered asking him to come home and organize my pantry. Now, onto the crown jewel of this entire affair, my Cadillac Escalade.

We were very pleased and satisfied with the professional customer service skills of Mr. **. He explained everything thoroughly and explained the process as well as our options. Drive Time has very satisfied customers and will definitely be future customers.

Troy was cordial, and he made the process seamless. He explained everything and always asked if I had any questions. I will recommend Drive Time to my family and friends. I like the pre-approval process.

My salesman was KeKe. She has a warm welcome and keeps a smile on her face. She's very patient and doesn't seem to mind answering any questions that you may have even if she's answered them already. She made the process bearable and tolerable. I'd definitely recommend her to anyone seeking assistance to buying a vehicle.

I have never felt so good about buying a vehicle before. The service was great and they made you feel like family. I knew when I came onto the lot, I was going to buy a vehicle, you can feel the love. Thank you, Drivetime. I am so happy.