DriveTime Reviews

We were a little upset because we had talked with a salesman on Mon. When I went back on Thurs he had not saved the car we were interested in. Found out that you have to put money down to save but we had a great salesperson help us this time. Her name was Laura. She was so great, found me another car that I liked better. She was nothing like the first one. He acted like we were wasting his time. So glad for Laura at Indianapolis.

They were quick, awesome and fast and made sure we left with a car.

Had an awesome experience and would recommend to anyone.

It was the best experience any car buyer could ask for!!

I went in to look at some cars to purchase after seeing an ad on Craigslist. Bryce was the salesman that helped me and Dave was the manager. It was the easiest and least hassle free experience that I have ever had in purchasing a car. I was just looking but ended up driving a 2013 Chrysler 200 of the lot that night. I will recommend Drive Time to anyone that I know that is interested in purchasing a car.

Steffany did a great job into looking for options for the car that I needed. She never got frustrated with all my questions and never give up to help me. Great buying experience. Thank to the entire team.

I was unsure what type of car I wanted and how much money I wanted to put down on one but after talking with a very cooperative and extremely friendly Drive Time associate named Jessica I knew exactly what I needed and I bought a 2005 Chevrolet Aveo with the help of another wonderful Drive Time associate named Patrick. Drive Time has really helped me with the most important financial decision in my life. Thank you.

Great cars and staff.

I had an excellent experience purchasing my vehicle from Drive Time. This is the second vehicle I have purchased from your company and both times have been wonderful. All of the sales people are courteous and tended to all of my needs as a car buyer. I love my new vehicle. I will be recommending Drive Time to all of my friends and family. Thank you for all of your courtesies always.

Lease program is a steal! I love my new car! Great second chance for anyone with not so good credit.

The two people we dealt with in the Winston Salem NC office were wonderful. Very nice, respectful and pleasant to talk and laugh with. They made our buying experience easy and quick and are very professional. I would recommend this office to anyone looking to buy a vehicle.

We have been at Drive Time 4 times looking for the perfect car. Every time we have came there the people we worked with are amazing. The four people we worked with were Carl, Chase, Kristen, and Remi. They are amazing people and we will refer everyone we know that will be looking for cars to that Drive Time. Thank you for everything this company has done for us.

I had a good experience from the moment I walked in and was greeted by the young lady at the counter. She immediately began collecting my information and beginning the process. My sales associate was patient and kind. DriveTime looked at me as a person and not just a number on a credit report. I will definitely refer as many people as I can to them.

I just bought the truck 2006 Dodge Ram 1500, Friday, 10th of April. Next day, I leave work and 5 mins later, the fan belt breaks and the fan belt bearings are all over the engine. I was 102 miles from home. Really upset with the mechanical department.

I had a great experience at DriveTime... They gave me all the info I needed and the paperwork was quick. I didn't spend all day like at a dealership... My salesman that I talked to was off the day I got my car... He came in on his off day to congratulate me in my new car... I was so happy!!

Jeffrey **, Sasha **, and Josh (manager) were all excellent to work with. They were patient and professional going over all the details of the vehicle and the application and contract. Would recommend them to others.

The sales representative Ralph was great with helping find exactly what I wanted and patient with my indecisive decisions on what I wanted. And took the time to explain all the different options Drive Time offered. Overall, I was satisfied with my visit and purchase with Drive Time. The only thing I wasn't too happy with was the end pricing and how much interest was.

Shay, Steve and Donte were just Fabulous.... They stayed with me and made sure I was very happy with my vehicle. I would highly recommend them to anyone purchasing a vehicle. Thank you, Union City Drive Time.

I went to two other dealerships before I went to Drivetime and was told I could be approved...negative.... So when I went to Drivetime I was doubtful, but all of that changed. I was approved in less than 5 mins. The staff is really nice and most of all they take their time with you and understanding your situation and what you want.... I left a very happy customer and would highly recommend to anyone especially those with less than perfect credit... They are the bank.

The people there are friendly and courteous. They never were pushy about buying one certain vehicle. They let us pick the vehicle that was within our price range and payment plan budget. We were very pleased with the service.

The staff is awesome, the programs offered are the best and they work. The Gap Insurance is a must have and worth the extra peace of mind.

Dodge Avenger - Staff was very kind! I love my new car!

Nice people who were very helpful.

I was pleased with the staff at Drive Time. I would recommend Drive Time.

Everyone in the office was very nice, making the purchase of this second vehicle very simple and pleasant. I didn't feel rushed, I was very pleased. I would choose DriveTime anytime I need a vehicle.

I would highly recommend Drive Time to anybody needing a good running vehicle that you could rely on. They are very honest and helpful. I'm a waitress and verifying income has been a problem at other dealerships, but not here. They were able to make my down & monthly payments very workable for me. I picked out an issue out of a car that I was in love with and they fixed it the next morning and I was able to drive off that afternoon. I would recommend Scott and Travis in a heartbeat, awesome guys!

I really enjoyed everything. I was fascinated by the car choices and everyone was very nice and helpful and polite.

My experience at DriveTime was wonderful. The staff was pleasant and very helpful. I found what I wanted and they found me something even better. I am loving my new car.

I was very pleased to purchase my 2008 Toyota Camry from DriveTime in Antioch. My salesperson, Jeremy, was friendly and thorough. It was a positive experience from start to finish. I am thrilled with my purchase.

Everyone was great. I enjoyed coming there. It had a great environment with smiling faces. I would recommend people to come visit. Thanks, guys, I really appreciate you all.

I have had now a 3rd lease car with Drive Time. I must say Dan, Terrance, Sarah and Mike are the greatest. They take the time to sit and get to know you and truly go out their ways to make you pleased. It's not like any other car dealership where you are there forever and end up nowhere near what you came for. I appreciate all you guys have done for me and would highly recommend! :-)

Great time, they work with you, and they try and get the car you need.

My time dealing with DriveTime was good until I looked at the interest rate. It is very high.

The price was not what the salesman told me. My payments were to be biweekly not once a month. My sales person told me my truck would be cleaned and filled up with gas. It was not.

2012 Mitsubishi Galant - When I went to purchase my car, I was met with courteous salespersons. Service was great. The process was clearly explained to me. All my questions were properly answered. I was shown exactly what I asked for in a car that I wanted. No one tried to force me to take a car that I did not want. I am happy with my purchase. I have a clear understanding of the total process. I have recommended DriveTime to my friends.

Ed and Erik were awesome! Erik should totally get 3 raises. Customer service seems to be one of their top priorities. I would recommend them to anyone looking for a vehicle.

I was greeted with a very welcoming attitude. I purchased a 2008 Pontiac G8. After taking the vehicle home, noticed many nicks and scratches that I didn't notice before the purchase. I called the next day and told them that I wanted to return the vehicle. They were very accommodating and told me to bring it back and pick another automobile. When I went back, they were just as nice as they were when I made the original purchase. I got a 2011 Fusion.

My husband and I visited the Drivetime location on Capital Blvd in Raleigh Thursday, 4/3/2014. We were helped by Mary. She was amazing!! She went over every car on the lot with us and let me look at as many as I wanted. She made sure to go over every single detail of the cars! I did not feel like I was being pushed to buy a car, but being helped to find the perfect vehicle for our family. She stayed until 1 am! I have recommended this location to everyone who has looked at my beautiful new car! Keep up the amazing work!

The person I dealt with at the dealership was Faith. She was great, kind and caring. It felt like a family atmosphere in the dealership. Each person that interacted with me brought the same tremendous attitude with them. My experience with car buying was excellent. Thanks.

DriveTime is the best place to go for a low income family, for some who just started a job, or for someone who just wants a good vehicle and wants to get it from a company who cares about their needs, with quality service!! I just got my 2012 Dodge Avenger with 42,000 miles on it at Drive Time and I am very happy with the car and the service we received going through the process! We left the lot with our new car, the same day we went up there to start the process!! Drive Time does not do a credit check, they base your payments off what you make and as long as you have a job, they will let you have a car!! Drive Time also has a big variety of cars to choose from!! We are very happy with DriveTime and will always go to them for our vehicles!!! Thank you Drive Time!!!!!!! :))

I love my car and yes I am enjoying it too. Thanks again for working with me and giving me that chance everything my sell aco.

I purchased an Audi A6 from Shai and Steve. They represented the company well. Very easy purchase, great vehicle.

Amii was very helpful to me and worked with me.

Great experience. My sales rep was very courteous and friendly.

I really wanted to buy. But because I did not have enough for my down payment and I did not want a cosigner, I choose the option to lease. I love my gmc, was just a little disappointed that floor mats were not provided but I love the fact of routine oil changes at no charge and maintenance. Also the option to upgrade. And in the long run the option to purchase. All in all thank you and my customer service rep was awesome. She was courteous. Made me and my family comfortable and she really went beyond to assist me. Again all and all, you all rock. God bless.

The staffs at DriveTime made me feel comfortable. The friendliness of the staff made the process of purchasing a vehicle not so painful! Even though it was a slow process after I made my mind up on which vehicle to purchase and went back several days later to sign the paperwork. They were having server issues, which turned out to be roughly 2 and a half hours, when actually it should have not taken that long especially when I had brought all my paperwork they needed on the day I test drive cars. I had my insurance binder faxed the day before I picked up the car, so it should have been them printing off all my paperwork and have me on my way.

I had no problem getting my car. I just think the interest is too high.

They did a great job and they wanted to make sure I was happy and they did their job and got me in the car of my dreams. Thank you so much. They rock.

The salesperson that helped me through my purchase was extremely knowledgeable and kind. She was able to answer every question I had without needing to speak with anyone else and did so speedily and happily. My experience over at DriveTime was fantastic!

I worked with Darrell, Jennifer, Nikkia and Aaron at the Stassney and I-35 dealership in Austin, TX. I really enjoyed the fact that no one was pushy or in a big hurry. It was my first time buying a car from a dealership and everyone was very helpful. I have already recommended you guys to a few friends and coworkers that are looking for a good car.

I would like to tell you that when my daughter (Jennifer) and I came into Drive Time we talked to Jason and he was really helpful and got us into a car. I think Jason is an asset to your company. I would also like to tell you that everyone in your Sanford store was really friendly and nice. I will come in again when I need another car. Thank you for making us feel wanted and not just a customer. Thank you again.

Friendly environment and very helpful sales team. They helped in every way to meet my family needs on the right vehicle selection. Only downfall, very busy location. It takes a while to sit with a salesman to discuss purchasing.

Everyone was very helpful!!!

The sales team in Tucson, Arizona were amazingly fast and friendly when it came to my car purchase. I would tell everyone to look for their new used car at their local DriveTime.

They were very friendly. Love my new ride.

I have purchased several cars in my time. But none went as well as this one. My sales woman was eager & patient in helping us purchase the right vehicle for us. In our situation, we found the car we liked and wanted minus a few options, i.e., wheels, keypad on driver's door. Janine ** worked with us and even went and got the vehicle from another DT dealer. I love the layaway program and the 60 day program to allow you to bring more money in for even lower monthly payments & APR!!! The warranty is simple and easy to read. The majority of the cars are newer and have low miles than some other places. My only gripe is selection. Should be more of a variety.

I felt comfortable with the staff as everyone was kind, friendly and professional. The sales manager worked with me so I could be able to drive away in a car that same day. I was never coerced into something I did not want and I felt I was listened to and that an effort was made to meet my needs, as I had expressed them. Overall, very satisfied with the whole transaction. I am very happy with the car and plan to keep it. Thank you, Drive Time Staff.

My salesman was very nice and not pushy at all. The manager was good too!

It was a wonderful experience and I would recommend you all any time.

Alan ** was my salesperson and he listened to me and helped me get into the car I want.

One of our sales reps was very conscientious, concerned and driven to sell us a vehicle. The feel of the dealership operation overall was very nonchalant and apathetic. We have never worked so hard to get someone to sell us a vehicle.

My experience from Drive time was above and beyond what I expected. Everyone from the salesman to the contractor was absolutely amazing. I definitely encourage anyone looking to purchase a automobile... To look no further than Drive Time.... Thank you!!!!!

The atmosphere was pretty amazing. The representatives were so courteous and attentive to the process and considering my auto needs. I received the car that I wanted and on a budget and time/date for me. I am going to recommend them to many. Thanks DriveTime for understanding.

I had searched for a car at DriveTime in December but I didn't make a pick. The gentleman was so patient and not pushy about my test driving, I tested 4 cars and still left empty-handed. I just came back two days ago to look once more and I was surprised he remembered my name. I felt comfortable, confident in choosing DriveTime because of my credit. I'm happy and in love with my vehicle!

My experience with Drive Time was professional from the moment I seen the car on the website and called the dealership to ask a few question until I drove off the lot in my new car. The two gentlemen (Ryan and Ryan) that helped me through the loan process, test drive, and signing loan papers were very professional and thorough. There were "no hidden fees," no haggling, very low down payment, monthly payment very reasonable, and best part of all...My new car was a great price. I got a lot of car for a small price. I am extremely happy and would definitely purchase again from DT. I would recommend DT to anyone in need of a car with or without credit blemishes. They have excellent cars, trucks, SUVs, and vans all in tiptop shape and excellent prices.

Quince ** and Micheal his manager are the best and patient. I will bring all my business to the specific lot and for those two gentlemen. Truly grateful that I only gave a little down and got a wonderful car.

Everybody was very helpful. Glenn was my helper and he was very kind, understanding and very knowledgeable. He was a good salesperson.

DriveTime was more than just selling a vehicle. They really took time to make you feel at home. Actually, I had a good time looking at all the vehicles on the lot. My salesman bless his heart was so patient with this old lady. But I found the perfect vehicle for me. I would highly recommend DriveTime.

I felt (correctly) that I was important as a customer in a world where customer appreciation is severely lacking! **, the sales person helping was polite and did not pressure me in any way. He did not influence my decision but was insightful and honest with all of my questions. As a whole experience at Greenville Drive Time, I felt appreciated and knew from the start, that I had came to the right place for a good dependable car and a great start on rebuilding my credit! Many thanks for a great car and especially the trust!

I want to thank everyone at Drive Time for their wonderful help. Paul, Eric, and Ian were all great, very helpful and they knew their work... Thank you all so very much. May God bless you all and keep up the hard work.

The car dealer for DriveTime is awesome. The cars are expensive (real expensive)... I'm glad that I got the opportunity to purchase a car... to help my credit (very important) but the price of the cars... are very high. But I guess that's the penalty for having bad credit ... Keep up the good work. "Be more fair with the rates and loans". Thank you.

After spending two days being very indecisive about what vehicle my husband and I intended to buy, the salespeople of the Marietta were very patient. Not only did they let us take our time and really think about our purchase. The staff were very accommodating and helped us find the perfect vehicles for our needs.

My DriveTime experience was definitely one that I would like to share!! My salesman as well as the other employees were great. They provided a friendly yet professional atmosphere. I felt as if I was important to the DriveTime family and would definitely recommend them to others!!!

The only thing I had issue with is the fact that I have to buy floor mats. Other than that I have no complaints about my experience, and I will be referring others.

I was pleasantly surprised to see the waiting area clean and inviting. My appointment was attended to quickly and my salesman was knowledgeable and professional.

I worked with DriveTime for a second time. My experience was absolutely amazing! I was in and out within three hours total. I was approved previously and was able to participate in the Champ program which was great! I was also provided with many services that I was not provided with on my first purchase with the company such as the new GPS tracking for anti-theft and the GAP insurance which was shocking! I was simply amazed by what I received. I greatly appreciated the fact that my sales representative was totally honest. He made my transaction so easy! The sales manager was also great! He was timely and got straight to the point. I'm so happy with my new car! Thank you so much DriveTime!!!!

Michael was a great salesman. Great inventory. Great experience all the way around. I will be back again, thank you.

I was in need of a second vehicle. When I visited the DriveTime here in San Antonio, they told me of the lease option so that I could get a second one. Everyone there was very helpful. I got the vehicle that I originally wanted and just in time for my birthday present. I was happy and excited when I drove off the lot in my Equinox. Thank you DriveTime.

I came to DT because while I earn a decent living, I had/have credit issues that didn't allow me to purchase from a traditional dealership. I purchased a Chevy Malibu in August 2013. Overall, my experience was very good. My salesman was happy and friendly. All the staff was friendly. I was there for several hours, and I did a lot of the work over the phone, but I've purchased many cars, so I knew the drill. The list price of my car was just under 17K, which I have verified by asking the person that went with me to purchase the car. I had 1,050 that I put down on the car. I remember this because there was an Acura sitting on the lot that had a list price of 21k and some change and I was told I would need to have a much larger down payment to purchase that car. There was also a Mercedes on the lot that I liked and I believe the purchase price of that car was 22k and some change.

Lied to about condition and things wrong with car. Had for less than 48 hrs. Have of list of 8 things, the worst and most dangerous is a possible bad Tie Rod. Then went to have repairs done. That's when we found out about we were lied to about warranty. We spoke to Manager named ** in Clearwater fl Pineallas Park store and when talking about the tie rod and seriousness of that which could cause a bad accident, I asked him if he would drive it with his KIDS with bad TIE ROD and he said he would have NO PROBLEM driving that with a bad TIE ROD. WE were lied to about warranty, tried to wait to get the car fixed AFTER the 5 DAY GRACE Period would be over. BUYERS BEWARE OF THIS. Incidentally we saw online that a car was returned the day before we bought ours for the same reasons we quoted above. Confronted employees about that and refused to comment. BEWARE.

I didn't have good credit after my bankruptcy and I was extremely hesitant about going to DriveTime but I had been to all the other dealerships and wasn't having any luck. So I went to DriveTime on my day off around 10 am and did not leave that lot until it was close to 9 pm. I was shuffled around from sales person to sales person. Didn't get the car washed like they said they would do and the manager just left in the middle of my sale to go to lunch and we had to wait about an hour for him to come back. So I did have a good start. 2 weeks after I had the car. The CD player would stop playing randomly. I called their CSR and I was told that wasn't covered. OK, I really liked the car and thought I'll just replace it.

Staff was very friendly.

Yes I do have credit issues so I went to drive time and they approved me for a car I wanted. 1st the car was over priced by about $4000 and every time I called with a warranty issue it was not covered. After a year and a half I got behind on payments. I tried to work with them and in 3 days I talked to 3-4 different people all telling me something different. I was trying to resolve the issue and the guy told me he did not want to do business with me. He was rude and would not let me speak to another person. When I called back 2x I was on hold for a long time and no one came back. I was willing and able to give him $1000 and he turned it down and said take my money else where.

My experience with DriveTime had been pleasant until today. I spoke to the rudest agent in the recovery department who not only lied to me but hung up on me twice. Everything she claimed she couldn't do, the next agent kindly assisted me with. Now things happen that cause me to have my car repossessed, and I fully own up to that. But the last thing I needed was to have a rude and demeaning agent after I brought my account CURRENT and was only trying to get my car back. I work in customer service, and would NEVER speak to someone the way that she spoke to me. Smh. Please train your agents, DriveTime.

Flew from MD to Jacksonville to buy a car, and the promise was kept to me from DriveTime.

I was behind in my payment due to lost of job, but I found a new job and got paid up from what I was behind on and now I see that two more payments are added to my account. I should only owe for one payment of 200.85 and one payment of 1/2 this amount.

My husband & I purchased a vehicle from Drivetime on 3/29/14 and the next day started to hear a noise, so I took it to the shop they told to and was told that it was in the motor and would more than likely need a new one. We returned the vehicle to Drivetime on 4/1/14 and was able to get our money back with no problems. Here's the kicker, I was curious to see if they would fix it or put it back for sale, so I checked their website and there it was back on there for sale on 4/2/14. I know I don't have great credit and that's why we went to them for help but that is just bad business. Will not be going back. I would advise people to be careful and not get screwed. Stay away from the 2009 Jeep Commander.

Great, hassle free experience buying a vehicle. Highly recommend this place.

Drive Time in Oklahoma City, Oklahoma made me feel important the minute I walked onto the lot. I was treated with respect and courtesy and when talking with the salesperson they made me feel that what I had to say was important and they actually listened. The purchase was easy and painless. The only issue that was time consuming was the transaction time for the insurance coverage. Thank you Drive Time for putting me into the car I truly wanted to own.

I wasn't planning to buy a car and they were helpful. It's a really great car and I'm amazed I can afford it. The process was quick and I didn't feel pressured. They really took care of me and handled the process for me completely.

My husband and I loved the customer service we got from them and thanks to Paul we are now enjoying our new dodge grand caravan. Our kids loved it. Thanks drive time for your service. We will recommend you with family and friends.

Great customer service. Had a great time shopping for my new car.

The staff was very personable, straightforward and we managed to close a deal within 24 hours.

Awesome experience... but long waits.

DriveTime was great, quick and easy. They help you understand everything clearly and any questions you have, they'll be glad to answer.

I really enjoyed my experience with DriveTime when I was there. It took under 2 hours to complete the purchase of my vehicle and the staff was very friendly and helpful. They made sure I understood everything and I didn't feel like I was pressured into making any rash decisions.

Everyone there was very nice and did everything they could to help us. I would recommend any of my friends and family to come to DriveTime to purchase a vehicle. I really appreciate all of your help!

I purchased a vehicle on Thursday, March 27. The only issue I had was doing the final paperwork. It took an extremely long time but the people were pleasant.

Stephanie ** was there for me every step of the way. I had totalled my previous car and she made the process of finding another one easy. It took 2 weeks for all the paperwork to go through and she was as happy as I was when I was finally able to get my new car. Thanks to Stephanie I have a Sentra that I love.

I bought a 2007 jeep liberty from drivetime and was under the impression it had gone under a multi point inspection upon being sold....complete and utter bull. Not a week after I drove this jeep did the check engine light come on and start making horrible noises. Took it to the recommended claim center who drove it for less than 30 seconds and found it needed a completely new motor and some other work done. Now I put my entire savings into this car and was told by drivetime that, "well it's a used car"... like I should be smarter. Guess what, after a week worth of repairs and NO car the check engine light is BACK ON!!!! This is not fine with me at all and drivetime doesn't give a rats ** about it. All they care about is making a sale. It's been a hassle since I walked in ready to buy when I had to wait three hours for a key to be made because a manager took the keys home and I couldn't sign a contract till then. I was late for work and have been constantly regretting this choice to go with DriveTime and they didn't care about my budget one bit. Buyer beware, get it checked before you sign anything, you may be getting scammed. Never going back.

I did not think I would leave in a car that day..but I did.

I have to say that drivetime is by far the greatest car dealership PERIOD! From their fast service to their willingness to work with me and my bad credit. I was given superior customer service through and through. I now have my pregnant wife in a safe reliable vehicle to get her and our children around wherever she needs. Thank you drivetime.

My wife and I went to the Raleigh NC loc....We were very nervous and unsure of what to expect...Chad and Mike made us feel at ease...they were very courteous and explained everything to make sure we were satisfied. Thank you so much.

The car that I wanted was sold while I was going to the bank to get the down payment.

I was really satisfied with the experience.

My experience at DriveTime was great. Most of the vehicles I saw they were very nice. The staff was friendly and courteous. My salesperson Milton was awesome. He treated me like a friend. I would definitely recommend this dealership to anyone looking for a car.

Everyone was friendly but the process took a long time.

I am really impressed with DriveTime!!! I had heard some not so positive experiences from others. But I can honestly say I felt like I had the best treatment. I had gone to other dealers to keep my options open. NO dealer treated me like the women and men at DriveTime. I had options and I wasn't sure so they gave me more options. There is nothing like having more than 1 option. They made my experience fun and relaxing. I truly felt valued and welcomed!!!

Jamison was great to deal with. My brother bought a Durango last week and dealt with him so I came back this week and dealt with him myself. He was very helpful at everything he did and plus some that he didn't have to do. Thank you.

Everyone was very attentive, very polite and very helpful. They listened to what type of vehicle I was seeking and did not try to persuade me into something I didn't want. The process was made very easy and I left there a very happy customer. I would recommend them to everyone I know. I'm in love with my car and it was due to all the employees... 10 stars if I could. Casey even found us a new insurance agent that I really adore now as well..... Thank everyone for all their help please.

The service and professionalism I received at DriveTime was world class. Michael ** didn't use any hard press sales tactics and worked very quickly to get me on my way. I have purchased about 15 vehicles and this was by far the least painful.

The saleswoman was great and friendly. We didn't feel pressured and didn't even plan on buying a vehicle, but we could not pass up the price. The timing that it took to sign the contract was a little much since there was only 1 person handling it and it took 2 hours.

Terry ** was extremely friendly, courteous and a pleasure to deal with.

After getting in a car accident, I was really worried about being able to finance a car because my credit is not perfect. I checked out DriveTime online first and saw several cars I liked. I filled out an application and got a phone call asking if I would like to schedule an appointment at the dealership closest to my house. I went to DriveTime the next day and walked out with a car. Aaron, my salesman, showed me several different cars and I test drove 3. This was absolutely a no pressure purchase. Aaron showed me the car's history and rating. He answered all my questions and explained the purchase process completely. I am more than happy with the car, the purchase price and the extended warranty. This was a very positive experience.

I'm very grateful for drive time! Everyone was so helpful. I've been on the car hunt for what seems like forever. Mainly because I didn't have credit. Latasha, Ed, Mr. ** and another gentleman whose name I can't remember were such a wonderful help! They made my experience there nothing but a good time.

The entire DriveTime experience was GREAT!!!! I Love my Prius!!!

I walked into drivetime not knowing exactly what my options were or if they could even make it happen. I have somewhat of a bad credit history but they worked with me. They put me in the car I wanted for a really reasonable monthly payment.

They helped me get the car I wanted, no hassles and they helped my mom as well. Ask for Chinye, he is a great guy and will work with you so that you can get the car you want.

I have to say that your Drive Time team on Winchester Rd in Memphis Tn is nothing short of being the best ever!! I did my paper work at that location, but liked a truck at the Covington Pike location. When we went to the Covington Pike location, nobody would help us. We had to wait 30 minutes, just to get somebody to unlock it, so that we could look at the truck.. We called the Winchester Rd office to tell them what was going on. They promptly sent Quinton from their office, to take a test drive. Quinton took the truck back to the Winchester lot and we completed the sale.. On the inspection, we found that the tail lights were loose. They had a guy fix it on the spot. I can't say enough about them.. But your Covington Pike employees were not helpful at all. So the review that I am giving is for the Winchester Rd crew only.

Aaron and Karl (with a K) were EXCEPTIONAL! They were patient and thorough... explaining every detail of my experience! Even when I didn't want to hear anymore... they did their job with EXCELLENCE! Bravo to the dream team of Aaron and Karl (with a K!)

The sales team and managers made my experience so easy. I came in, saw the vehicle and discussed the terms with the sales associate. Then she referred me to the manager for the "fine print" and boy was I happy! The next day, I provided everything I needed and drove off with a smile from ear to ear. I appreciated the no BS haggling and the simplicity of the transaction. Secondary markets are usually hell - but DriveTime kicked **!

Had a good experience. Michel was nice. Everyone was pleasant... could have been faster. Took about 5 hours from start to end...

I would recommend Drive Time to my friends and relatives. I had a good experience, the sales reps were relaxed and I never felt rushed while looking at and test driving cars looking for the one I wanted.

Drive Time did a lot for me in getting my car and I appreciate that. What I didn't like was how long I had to wait till I got to drive off the lot and the co-workers were just playing around and wasting time.

The only thing I was unhappy with is the 6 to 7 hrs I was there although I expected it & I have no interior carpets & my car was dirty inside & out. I expected the outside. It was raining but the inside could have been vacuumed & wiped down.... I also didn't know the vehicle very well. I thought the a/c wasn't running cold until a co-worker showed me I was running it wrong... Overall, I am very happy but sometimes the little things do count!

We have a car. Apparently their dealers work on salary and it shows. The is no Drive and they don't want to give you their Time. It was a fairly rough experience...but...we have a car.

Upon arriving to DriveTime, I was greeted politely by everyone. The sales representative I worked with was fantastic. My only issues were the fact that no one tried to keep me in the price range I continuously stated. They were well above it so leaving I was of course happy with my car, but not as satisfied as one could have been with my payments. My car was also not cleaned before being given to me, therefore, adding to the list of things needing to be done with the car. Ending on a good note, the people were very nice and that was probably the only thing that kept me.

Enjoyed the whole experience! All of my question were answered clearly. Everyone was extremely nice.

We had a very pleasant experience when purchasing our car. The salesmen were thorough and friendly. Sean was even able to fix some minor issues we found during our walk-around so we were able to take our vehicle home that night.

On 02/19/14, I purchased a 2007 Pontiac Grand Prix from Drive Time. I purchased their insurance with the understanding that I would get my money back when I purchased my own insurance. On 02/20/14, I purchased my own insurance (which was effective 12:01 am 02/120/14). I sent the declarations page to Drive Time and up with a phone call the next week, which they said They did not receive it and for me to Progressive and have them fax proof of my insurance to them. I did and they did. I call back in two or three day later. They had to call Progressive to see, I guess, if the fax was correct. When he came back to the phone, he stated I should receive my refund in 7 to 10 days. Two week later, I called and then he said it would be 30 days before I would receive my refund. As of, today 03/22/14 I still had not got my refund.

I leased a van from DriveTime not even two weeks ago. We only had the vehicle for 6 days and the engine light came on. I took it to O'Reilly's and was told it was the Torque Converter. Upon calling Drive Time to discuss it with them, I was automatically transferred to the Warranty department, which was closed. My husband called back to the Drive Time office and had to tell the sales person not to transfer him that he needed to speak with someone. We were told to take it to a transmission shop to be looked at. So we are planning to take the van this afternoon.

I love my car...

Cooperative. Fair. Knowledgeable.

I recently purchased a 2007 Chevy Equinox from Drive Time and I must say that the service that I received was incredible. From the moment I walked through the door to the moment that I got into my new vehicle and drove away, it was a great experience. I wish more companies took the time to care and help their customers to feel welcome and comfortable, especially when the customer is about to make a commitment to purchase a home or a vehicle. Drive Time is an awesome company who sincerely values their customers.

I did not wish to purchase the extended warranty and when I said no, 3 different people tried to get me to do so. It would have add 35.00 dollars a month to my payments as well as 14 additional payments to the loan. I truly understand the salesman Angel, but when a customer says no, no it should be.

I was very disappointed. First, the truck was dirty and when I drove the truck home, it started running bad and the motor keep dying on me. I only had the truck two days and already having problems with it. And when I called the dealership, it seemed like no one wanted to talk to me. I almost drove the truck back and was going to return it. I lost two days of pay because I couldn't drive the truck because of the problems with it. I'm still pissed off but I finally got the truck fixed.

I thought that it was going to be hard to get a car, but thanks to the sales associates, I drove off the lot with a car.

Service was great, was met with smiles and wonderful service. Love my new car, couldn't ask for anything more.

Jacquelyn at DriveTime was very professional and a pleasure to work with. She was very very patient. She exhibits great customer service and I am very thankful for her assistance.

I was greeted as soon as I drove in by Jared. He was extremely knowledgeable and listened to everything I needed and was able to get me in a vehicle that I wanted. He was unable to get me into Drive Time to get me setup for the app, but the system wouldn't allow me to be signed in but overall, it was a great experience.

The staff at the Florida Avenue location was so friendly. They played with my 14 month old daughter, which was very helpful during the signing of paperwork. The selection of vehicles was great and they kept everything clean and organized. I wanted to surprise my boyfriend by telling him I chose one vehicle, when I actually picked out the one he wanted, and the staff went along with it! It was awesome. I had an amazing experience there and I would recommend them to everyone!!

I was very satisfied with my service especially the 5 day program where you can return the car for another if not satisfied.

Very helpful, courteous although very busy.

This is my second car with drivetime, both time great experience. Will recommend my salesman and my previous salesman Heath and Bryce from Knoxville location. Mr. Dan also help me so I can't left him out, thank you again for helping me.

Mr. Rahman was very pleasant and extremely helpful. The sales manager was very friendly and the overall experience was great. I was able to get a car that I wanted with everything I asked for including the monthly payment.

So far I have not had any problems with my purchase. :) I really had a very good experience over @ 51st and Glendale with Bill and Marko. They had a very nice way of making you feel at home and making everything easy to understand. Know what you are getting yourself into and listening to what you want.

I recently bought a very nice car from Drivetime. The day I purchased it, the weather was very rough and I didn't want to be outside anymore than I had to. When I got back home I noticed dog hair all in my car (I don't own a dog.) and that the inside had obviously not been cleaned. As far as customer service and friendliness go, I couldn't have asked for a better group of people to work with and finding the right car. Pricing is a little high but with bad credit I couldn't really complain too much and it came with a great warranty. Overall my experience was great, I just wasn't happy about finding dog hair in my car.

On Saturday 3/8/14 my husband and I stopped in at DriveTime in Tulsa to take a look at a Kia Rondo on their lot. We were approached my David **. He greeted us, asked how he could help and what we were looking for. We spoke briefly and let him know we had groceries in our vehicle, including ice cream. He walked us to our car and continued the conversation. He jotted down our names and other notes about our needs. At home we checked out the DriveTime website and filled out their application. We were contacted on Monday to schedule an appointment which we made for Wednesday. We did let them know about David ** and that we wanted to be helped by him. David ** sent us a confirmation of our appointment, letting us know what paperwork to bring. He even commented on our melting ice cream. On Wednesday we showed up early. David was busy but made sure to greet us. We were helped by one of the managers Ryan **. The process began at 1 pm and ended at 4:30. The process moved along pretty steadily. We ate popcorn and waited patiently. In the end we walked out with the Kia Rondo. All in all a pleasant visit. Even employees who were not dealing with us, were friendly. The environment was very relaxing. We will definitely be recommending Drive Time to friends and family.

Downside was on the internet it stated hands free, it gives the customer the assumption it has bluetooth. We were told we could use a layaway if needed for the down payment but the other vehicle we were interested in that had the options we wanted we were told was in the shop for repairs. We will live with the vehicle because my husband is disabled and we needed a vehicle that would handle his power chair.

Great job! Excellent!! Thanks so much for making it easy for me.

Seriously. You all are the best car dealership I have ever been to. Thank so much. My credit is not good at all due to a divorce. Not only that, I am in the process of re-establishing my credit. I really needed a better car than what I had. No one would would help me out and the car lot that considered, wanted way too much down. I thank God for finding Drivetime. They helped me out, told me to the truth, and I actually got the vehicle I wanted and could afford. I have already recommended Drivetime to several people. >>>Drivetime Rocks<<< Shout out to Michelle @ Drivetime in Huntsville, AL

My experience was great! I love my Impala.....even though interest rate increased 1% from what I was initially told.

I was happy with the overall experience. My only complaint was that there was only one key for the vehicle and it doesn't have a key fob.

All of the workers were friendly and I loved the positive energy we were offered water, coffee and popcorn. I absolutely love drive time and would recommend their services to any and everybody that I know. Thanks for the experience, Casey and all of your coworkers.

I would highly recommend drive time on central. Nichole was very helpful and friendly and helped with everything we needed help with. She is one of the best sales person I have ever dealt with. I will definitely recommend her and this place.

After being pre-approved and later rejected by numerous other dealers, being forced to look at vehicles that wouldn't last more than a few months, I finally went to DriveTime. The staff there was helpful and courteous and really took the time to help me understand what I could and couldn't qualify for based on my budget. I was able to get a 2012 Mazda 2 with only 37k miles on it - a car that at other dealerships I would have been laughed at (quite literally) for wanting. DriveTime was extremely helpful and straight forward with my purchase. I am very pleased with the car and the fact that the monthly payments aren't all that bad. I have already recommended DriveTime to quite a few friends who are down on their luck with cars, and will happily continue doing so. Thank you DriveTime!

The team at DriveTime was excellent! They made you feel comfortable and they explained everything to me. I really love the selection of cars that I had to choose from. But most of all I really am enjoying my car that I purchased from DriveTime. The Union City location has great customer service

Great people, professional and helpful. Helpful with budgeting, choosing the right car for my financial ability and finding the right vehicle. Providing different options to make it affordable. Variety of plan and the ability to make the right choice.

Buying a car is never fun. It is a day out of your life, money you don't really want to spend and generally, a pain in the rear. However, DriveTime made this experience as pleasant as it can be. We were never shown a car until our financing was in place, we were NEVER pressured and the experience was kept lively- we didn't feel we were wasting time. No back & forth, no "how can we get you into this car today"... none of it. We were very pleased and would buy again. We have already reported to the BBB and MOST importantly, our new car checked out with an A+++ rating at our mechanic.

I had the most amazing experience buying a car. It was easy and care free. I will always use them when buying a car.

The gentleman that we worked with was named Caleb. He was wonderful and went above and beyond. Everyone was kind and the overall experience was a good one. However the following day the check engine light came on our vehicle. We have an appointment this week to have it checked out.

Everyone was so nice and very informative and great knowledge of the vehicle I was purchasing. Highly recommended, great place.

My sales person was John the manager and he made my car buying experience painless and stress free. Also it was not a long time, got through everything in a reasonable amount of time. Thank u so much John. I will definitely recommend my friends and family.

I found the staff to be helpful, friendly and knowledgeable. They worked with and my credit situation in a supportive and nonjudgmental way.

Terrance and Alfonso were very nice, patient and understanding. They both worked hard to make sure that we were happy with our purchase.

Had to have battery replaced on 2011 Dodge Journey and maybe the gas filter might need to be changed right after signing for it.

The service was quick which was one of the most important things for me. Everyone was very friendly and greeted with a smile. The sales was very knowledgeable and I didn't feel like I was being sold or rushed to make a decision, she made it her business to get me a car I loved. The price was great and they offer really nice benefit packages. If I knew it was so easy, I would've been made a decision to buy from Drive Time. I will definitely recommend this place.

Ms Rebecca is the best, I will definitely recommend DriveTime to other people, it was a wonderful experience!!!! I never knew buying a car could be so much fun!!!!

I had a wonderful experience and was treated like a family member @ family reunion meeting for the first time. Can't wait till my fiancee get her car. We are definitely coming back to DRIVETIME.

Brandon ** and Karl with a K ** are very exceptional employees and salespersons. I felt comfortable and at ease during the entire process of the purchase. I never felt pressured or obligated to buy a vehicle, and they listened and understood exactly what I was looking for and did not hesitate to assist me with those needs. Brandon should be commended for his outstanding ability to personalize with your clientele, especially considering the minimal amount of time he has been on the job. As a manager in hospitality, I recognize good service, and you should do everything within your power to retain Brandon's services and skill set. The fact of the matter was that I did not want to use drivetime to purchase my next vehicle, but if you can consistently deliver the outstanding customer service set forth by Brandon and Karl, I may never step foot on another dealership again, regardless of how good my credit is.

Great they took time to help me pick a great car and get the exact one I wanted. Sara helped me pick the red Dodge Avenger I wanted.

Loved the experience. It is a lot less stressful than a dealership. My wife and I do not have that great of a credit do to pass mistakes and DriveTime sees that and gives you a chance that dealers and banks do.

I am overall happy with my car buying experience :)

Lance was outstanding. He was personable and very intent on finding me the right vehicle. I would recommend all of my friends to him for their future vehicle purchases!

We couldn't have asked for better customer service. Everyone was friendly, funny, and so polite! We will definitely be recommending this DriveTime location to friends and family!

Went in and was done within 2 hours.

Bought the car I wanted, not another one suggested.

I would like to say I appreciate the help from Micah and Laura at the Shadeland Ave. store in Indianapolis, IN. Both were very helpful and eager to get us approved for the vehicle and make the purchase on a vehicle my wife and I will both enjoy.

Two salespersons worked with us both were friendly, professional and patient. They both did a great job, however twice the F & I guy tried to add on additional costs that were not disclosed. Maybe this is typical in the used car business but I felt coerced and did not like it.

I loved my experience for the most part, just a couple of things the sales associate that first helped me was too aggressive and controlling. And when I was ready to finish the process with the car I was the first customer in the building but left way after others that came in after me 'cause they stop helping me to go start with another customer.

Most pleasant car buying experience that I have ever been involved in! Far exceeded my expectations.

The person that took care of us was very helpful and knowledgeable.

I had a wonderful experience and hate I didn't come earlier.

Went in initially and wasn't pleased or given good information. The second time my sales rep was amazing and explained everything thoroughly. They were able to get me on the road that day!

My salesperson Jason was not just a great salesman but an exceptional person. The entire staff was very pleasant & helpful. The paper signing process was even that bad...HA! I will be recommending that anyone looking for a vehicle go to Drive Time for a very pleasant experience. BTW I love my car!

I love Drivetime, the customer service is always excellent and they always go above and beyond to exceed their customers needs and get them into the vehicle that they desire. They are very friendly, the vehicles are reasonably priced and not overpriced like some dealerships that I have been to. Drivetime also provides fast and efficient service and looks out for their customers best interest and are not just trying to make a sale which is one of the many things that I love about Drivetime, and I would highly recommend Drivetime to anyone who is looking to purchase a vehicle. Thank you Drivetime for the outstanding customer service. I will definitely be back when I am ready to upgrade my vehicle:)

I was very happy that I got a car from drivetime, everyone was really nice to me. They walk me thru all the steps on the car and paper work, so good job.

Rhett and Cody were unbelievable, extremely professional and super cool at the same time. I was impressed with the level of service 4 years ago when I bought my first DT car. This experience blew me away. These guys need raises and promotions. I could go on and on about how many hoops they jumped through to make my experience just right and went to lengthy to find me the car I really wanted. Extremely commendable!!

I love my car and the experience I had with Stacey. I will definitely recommend Drivetime to friends and family.

By far the best...Most helpful...Friendliest car buying experience I have ever had.

Everyone was very friendly and worked hard to get the car I wanted.

Enjoyed the experience, the employees were pleasant people. Store is Cassat ave, Jax, FL.

The service was excellent. This place is so different from any other car dealership which is really really good.

I purchased a vehicle from DriveTime Round Rock and 2 weeks later, a defect caused damage to the side panel. I was told it could not be repaired by the dealership, my warranty, or even insurance. I was very disappointed and still went in to make an additional down payment. I mentioned the situation to Rebekka, the contract person, and she immediately took pictures and got on the phone with the marketing manager. The next day, I was in a new vehicle and couldn't be happier. I want to thank Rebekka for taking the time and initiative to take care of me and ensure I was pleased with my purchase. I will recommend DriveTime to everyone!

Greensboro team was outstanding. Paris and Cory were great.

It was really nice and every single employee was excellent. At one point, my daughter was acting crazy and they never made me feel bad about it, instead they joke with me and made me feel comfortable.

My mother recently died from an acute infection. She was sick or injured prior to this incident. I live eight states away and had to handle her bills and property. No executor was appointed. She had a car and I didn't and couldn't locate any bills or payment plans. I was told by a friend drivetime was the financier. After receiving the death certificate, I faxed the information. I was told they could not tell me anything about the bill on the car and take it to a locale dealer. I inquired about their life assist and he stated she did not qualify. They were uncooperative and insensitive. I don't even know, if she owes them anything on the car. I feel like I'm getting the shaft. Please assist. Do I need to secure an attorney to have the information released prior to turning the car in.

Late payment 2011 r/t emergency surgery. Deferment arrangements made. Company so far refuses to do a goodwill removal of late payments. On time since 2011. Will affect credit score until 2018!! !... 3 years after loan is paid in full. All companies have the ability to report or remove any information they choose! ! Have written a letter to CEO; awaiting reply. Helping customers with credit situations, but create a whole new set of them! Drivetime customer service was very dismissive in their return letter and my follow-up phone calls to them. I hope the CEO will offer a better resolution.

I went in to the Ft Worth location on N Riverside. After being approved for the 795 down, I found 2 different cars that I liked. Has we talked some I was told that the down would be like 1200. But that 400 of it would be deferred to later. That would been ok. So I asked to test drive one of the 2 that I liked. When Reggie drove it up to the front I heard an odd pop noise. I thought ok maybe it was just me hearing something. So took it for a drive and I heard the noise a few more times. And then I walked around it a few time and noticed that the rear tires would need to be replace very soon. I even did the coin test and they would not passed an inspection. Also the rear rotor's were bad.

We almost got sucked in to the DriveTime nightmare! I have read many reviews about the same experience that we had. We went to DriveTime because we don't have much of a credit score due to the fact that we don't normally finance things. We DO have plenty of income to pay and have been with our car insurance company for over 20 years. The reason I bring that up is because ** at DriveTime in Jackson, MS asked me if we were able to get insurance for the car we were buying!