DriveTime Reviews

I worked with Quince in the entire process. He was very knowledgeable about everything that I asked. He made sure to cover every area that we talked about. He was concerned with my wants and needs as if they were his own. He contacted me on several occasions to ensure that I was interested in buying a vehicle.

The sales associates were very professional, they made me feel comfortable while waiting to purchase my vehicle. They would say "we will be right with you" or "someone will help you soon". They went over the car inspection check list with me. Each document I signed was explained before I signed. It was a pleasure doing business with DriveTime.

Good, nice salesmen willing and very patient with us, I have recommended to co-workers looking for a new car.

Love how they work with you and for you.

It was a great experience dealing with people who really make sure you are able to get what you want.

Everybody were friendly, and everything was fast and excellent. I'm glad that I went there.

All of the salesmen and gm were very nice.

Omar at DriveTime was awesome! He made buying a car such a pleasant experience. I will definitely be recommending DriveTime to my friends!

The overall experience was good. I went to DriveTime because they has the vehicle I wanted. The saleswoman was very friendly and professional. Not very knowledgeable about the vehicle however. She said the dog lights were broken but actually she didn't know how to turn them on. Also my car was a '94 and too old for a trade which I really didn't like.

Woody was awesome to work with. Very polite and straightforward. Great experience, got me the car I wanted. Woody deserves a raise

The team was very helpful in making sure that I had the best car for me. I really appreciate their customer service and support.

I am deaf. I always to worry about my credit isn't developed and my car was broke. I have a hard time with no car. I went to different company that I want new car then turn me down over credit isn't developed. My mother suggested me go to DriveTime. I told dealership that I need new used car and help my credit go up. They helped me a lot and look for best price. I picked the new car. They sold me a new car. I am grateful that I can going to work and school! Thanks to DriveTime as lifesaver!

My 2010 Galant is exactly what I needed, runs great. The Cassat DriveTime was very helpful to get me in to a great car for a good price in what felt like no time at all.

My Drivetime experience was great. :) Thank you drivetime.

The sales person that I had in the beginning was very nice and pleasant. I called him from work to let him know that I had decided on the Nissan Altima and that I did not want the extended warranty, but when I got there I was greeted by Byron. He was flat-out rude, who tried to belittle me because I didn't want the warranty. He said, PLEASE MAKE ME UNDERSTAND (like he was speaking to a 10 year-old). He was so pushy to the point that I walked out. I understand that DriveTime would much rather sell a car to someone who is willing to purchase the extended warranty (which adds 20 MONTHS to the life of the loan) than to sell to someone who is willing to purchase their own warranty without the interest rate. Byron did call to apologize after my husband called, but not before then. I told him that I do not trust him now and I was afraid that he may do something to the car.

The process was easy and fairly quick. All the staff members were nice and friendly

Great experience, amazing service, beautiful cars. Very professional, friendly and happy to assist me in finding my new wonderful car. Very pleased and a loyal customer.

I was very satisfied by how they worked with me getting into a reliable car, their customer service & explaining everything for me to understand! Thank you.

I love to visit the showroom on West Broad in Columbus Ohio. They all was very nice and told me they can help me. I was so happy to hear that. I will be telling a lot of people about this on Facebook because that is where everyone on these days. Thank you once again.

I am unexpectedly pleased w/ the services provided by Drive Time. Everyone was very knowledgeable about all the services provided. I actually felt like they cared about me being able to get a vehicle. Like it was more their "pleasure" than their job. I will & already tell anyone with the slightest notion of buying a car.... "Go with Drive Time, and EVERYTHING will be just fine."

The staff at DriveTime were knowledgeable, courteous and extremely pleasant. I would recommend them to anyone without hesitation. It was nice to be able to walk in a car dealership and not feel as if you owed them something. Great job, DriveTime.

The overall experience was very good. I went back to purchase a 2nd car because of my previous experience. I purchased the car on 4/23/14.

There was nothing but great salesmen helping customer.

DriveTime was upfront and worked well with us. Omar, our agent, did not pressure us at all and helped us quickly. We got the car we wanted with no issues. Thank you.

I would like to say that my total experience with the staff at DriveTime was outstanding. Each person that dealt with was very patient and knowledgeable. I was made to feel real comfortable and I would highly recommend DriveTime to all my family, friends and associates. Thank you so much for doing business with me.

Truly nice and professional. Proud to be a customer!

I would like to thank the people at DriveTime for the outstanding customer service that they provide. I was very nervous about having to buy a new car. The salesman made me feel at ease. I like that from the time I walked in to the time I left took about 2 1/2 hrs. They never gave me the run around, worked with the down payment I had. I will definitely send people there who ask me where to go. Thanks for making this car buying experience a great one!!!!!!

Overall good experience.

The people there were very nice and they worked very hard to get me into a new vehicle. I always had to settle when I bought a car but not at DriveTime. They got me into something that I liked and wanted. I would highly recommend DriveTime to everyone.

DriveTime car sales staff was kind, patient and knowledgeable. They made buying a car very painless and I would recommend all my family and friends to them. I sent my parents there and they bought a car as well.

I was very satisfied about my car.

The staff was very attentive to my need of a new car. They helped me out by getting around town to get the paperwork I needed to get the car. The price of the car with everything that is attached to it basically buried me in this car financially. The interest rate is extremely steep. I do like the pay down option within 60 days. That I hope to be able to take advantage of that is the only way I can afford this car.

Drive Time has excellent customer service. They help you get into something you can afford. They were friendly and very helpful. I would recommend DriveTime to anyone.

My experience at Drive was wonderful. I was treated with great customer service, greeted soon as I got out on my car. Throughout my progress I thought I was gonna get turn away but somehow my salesman worked wonders. I love my new car and I am very satisfied with Drive in Nashville, TN River Gate location.

We were treated with utmost respect. They took time to make sure we got what we wanted. We would be very happy to refer one of our loved ones or a friend. Thank you very much for an awesome SUV.

I felt like a bait and switched happened. After they ran my info and gave me the choice of five vehicles, I decided that I wanted the 2012 Mazda 2 red color. It was priced at $13,100, which I thought was reasonable. I told the rep Justin that I wanted the red one. He and other rep Kimberly, told me that they had a red one available. When I showed up, they only had the black Mazda. Now I checked this red Mazda out through and through carefully, your website specifically stated this vehicle was at the Irving TX location. When I mentioned this to Justin, he fed me some lie about how the cars are at different lots and that it would be a huge hassle to get a vehicle from one dealership to another, which I found to be very strange and out of the norm of a NORMAL dealerships.

Currently leasing a car from DT. Richard the sales person was very kind. He was not pushy at all. He explained everything in detail. He has wonderful customer service skills.

I saw the commercial online for DriveTime and was talking to my sister and she also bought a car from them so that is the reason why I went into the dealership to speak with them. Upon arrival, I spoke with Tim the manager who was nice and very helpful and matched me up with Calvin. Calvin was very helpful during my first visit and was understanding that I was just there to view my options and did not pressure me into buying a car. I arrived again a week and a half later and was greeted by Calvin and he told me that they received more cars that matched my wants that I explained to him previously. I am happy with my Pontiac Torrent and will recommend the Drive Time on 59 in Houston Texas.

I was honestly amazed at how friendly the people at Drive Time are. I was also amazed that I was able to walk out of Drive Time with my own car. It was the first place I went when I decided to car shop and I left with a 2005 Passat. The whole experience was fantastic!!!

I had a very good experience with Drive Time. My salesperson, Latesha, was very knowledgeable and very patient with me. Although, the process took longer than I would have liked, it was still a very pleasant experience.

Everything was perfect but a full tank a gas would've got the five stars.

I was very happy with the sales people. They all were friendly and very helpful. Justin explained everything very well. My experience was quick and I was driving in no time.

After having been in the automotive industry for 21 years in car sales, I will say that my experience with DriveTime has been an excellent experience. My overall purchase satisfaction has been a 5 star quality. My thanks to everyone at DriveTime for not only helping to get a new car but also for providing me with 5 star service. God bless you all.

I purchased a vehicle 4-17-14 and was very pleased with the staff and the vehicle.

2009 G6 - Service was awesome and Chris and Kevin the manager was very professional and made me a satisfied customer.

The people there was really nice and got me just what I wanted/needed!!

I highly recommend drive time! We had an amazing salesman. They were personable, interacted with my kids, and were patient. I love my car!

This was a very easy process obtaining a new vehicle and turning in the previous vehicle. Thank you.

Fast, accurate, and friendly. They made me feel very comfortable. They went above and beyond to put me in the car I wanted.

Staff was professional and courteous. Thank you!

Rush, everything was rushed. The salesman got upset because I wanted to check the fluids in the car. Who buys a used car and sign that they are full before you look at them? That's crazy. Oil, transmission, anti freeze, brake, power steering fluids, these are essential. Everybody was just in a rush. Even when I tried to set up my direct deposit for my payment the salesman wanted me to give him my password and other information because he could not wait a few minutes so I could set my own without giving him my banking info.

The Raleigh store the whole staff are superstars.

Thank you for helping me get back on the road to success.

I went to the Indianapolis location (Shadeland Ave) and took care of everything with the only thing needing to be done when arrived in Columbus, OH to pick up my vehicle was to complete contact, pay downpayment and drive away with my car. When I got to Columbus everything went downhill real quick. They did not have the right vehicle out or ready. The vehicle I was to get was in the garage needing a battery. I was told that I needed $1800 down instead of the $1200 I was told. Needless to say I was quite frustrated as I and my wife had taken off the morning from work and clearly anticipated returning with a car and ready to go to work for the afternoon. We ended up leaving with no vehicle and on our way to the interstate to return home we got in contact with Larry ** at the Indianapolis location to let him know of the problems that had taken place.

Great service. Truly the best car buying experience I've ever had and we got a great car and the one that we wanted.

Buying a car from you guys was easy and painless. Thank you.

This has been the best experience I have ever had buying a vehicle. The staff and general manager were over the top in customer service and I will definitely recommend them to all my friends as a place to purchase a vehicle!!!

My experience at DriveTime was great. I got great customer service and the sales representative was very friendly and detail. I would recommend DriveTime to anyone.

I received royal treatment while at DriveTime. There was no pressure to purchase and the cars were already priced affordable, so there was no need to negotiate! Great experience!

I have a wonderful visit at DriveTime. Shon was a wonderful salesman. Got me in a vehicle I really enjoy. And the customer service was great. Thank you.

Staff was friendly and knowledgeable. Helped me through each step and ensured my satisfaction.

Drivetime Memphis Winchester - I believe it's a great car company to purchase a car from. The first salesman was not polite at all. I went back and spoke with a different salesman and he made me feel comfortable to stay and reconsider getting a car from DriveTime.

If I ever need a good used car DriveTime is the place I Go to. Thanks DriveTime.

Terry ** was very thorough. Answered all of my questions and explained everything to me. Very patient young man and polite.

OMG, I had the best time. They were awesome. They knew exactly how to handle everything and had us on point.

The place was clean. The employees were well dressed and felt comfortable like they were not going to rip me off.

This is the second time we've had to use the total loss protection plan through DriveTime. The first time was over a year ago and was a very pleasant experience. This time however was less than pleasant. I visited the branch on a Monday to look at our options for another vehicle. I chose an 06 Kia Sedona to look at and most likely to take home. From the low quality pictures I was shown, it looked to be in decent condition and it was within our price point. My husband and I returned on Wednesday at 10 am to test drive the Sedona and fill out the paperwork.

I enjoyed working first with Louis who brought over the manager Olivia ** who explained the process. After a couple of days, I received a call from Jackie who was very easy to work, talk and relate to!!!!! The day I picked up the vehicle I was greeted with a smile and when Jackie and I met it was comfortable. She did an excellent job of showing me the car, reviewing all that she needed to for the car. Olivia explained everything concerning the contract. I was pleased. Jackie zoom!!! I didn't like the fact that the car had mix match tires plus one tire will need to be replaced soon.

They were great at getting me to the right car at a great price and told me about all the extras.

People were nice and friendly.

I would recommend everyone I know to buy a vehicle from DriveTime. The process was very simple and not time consuming at all. The staff was extremely friendly. I never felt pressured at all. They made 100% sure that I was well satisfied with the vehicle before I left and went over every single detail of it. I'm ecstatic that they offer a 5 year 50000 mile warranty. It gives me peace of mind with buying a used vehicle. Best of all is I got a very fair price and decent interest rate considering my credit score. Overall the best car buying experience I've ever had.

At first, I thought the vehicle was a little overpriced, but when I took her home and had a chance to check her out, everything had been checked and was all working great. Just wish they would throw in a free car wash every week. :) Charles was an excellent person to work with and the whole process was just great.

Purchase experience - one word, Awesome!

The only issue we had during our purchasing experience was a mechanical issue with the first and second cars we picked. Both cars were the same make and model. Must be a manufacturer's issues since they had the same problem.

I think the salesperson was very fair, did a good job by selling us a car. Everybody in the building was very nice and I am very much thankful for all their help in the process.

I love Drive Time! I recommend them to everyone who is leasing or financing a vehicle! Super great prices, friendly staff and very concerned about you and your vehicle. I had to get into a new vehicle after my car accident and they helped me with every step 100%. It was a busy day at the dealership and I waited for hours and ended up being there all day which I didn't mind at all. They checked on me every minute and hour and offered to buy me lunch. They even filled my new car all the way up just for being patient and waiting on such a busy day. I love my Drive Time staff at the Lafayette road store. :)

My experience at DriveTime was well above excellent!!! Felicia and Drew are the best!!!

I was satisfied with my experience at the DriveTime in Jackson, MS. The salesperson was very good. My only bad thing was how long it took me while I was there. I had to wait about 2 hours extra because something went wrong with the computer system and all my paperwork could not be submitted.

I gave a two star because the following day of having my vehicle purchased from DriveTime, the engine light came on the VSC light and OFF TRACK light came in.... But customer service I would give a 5 star because the ladies that serviced me were awesome.

It was a nice and pleasant, easy experience buying a used car from DriveTime. All the sales persons were friendly and helpful. They have a nice selection of used cars.

Had to take back the car I bought due to car not being in a condition that I felt comfortable driving.

My experience at Drive Time was great! We just went to check the cars only and in a couple of hours we were leaving with a car that met our expectations and well surpasses. The website was very useful and got contacted by you in a matter of minutes to set an appointment.

Our experience with DriveTime was awesome... very professional and easy to work with. Thank you for getting us into the vehicle we wanted. :)

I had 2 great employees taking care of me from start to finish.

My husband and I came into the Chandler, AZ location and worked with Estevon. Daryl helped us out too. Both were very nice and helped us find the right car for us without pushing. I would recommend this location to others for sure. We had a great experience and will be back for sure!!!

I recently had my household's second car completely die. I needed a car ASAP and I have bad credit and little money down and no trade so I was pleasantly surprised that Drive Time got me in a car for a little down, easy payments and the process from start to finish was so quick and streamlined. I am pleased with the vehicle we are leasing and look forward to working with them again, should I need to.

The managers and sales staff made it simple and fast to get my car and I have already recommended DT to my friends and family. I look forward to building my credit through DT and possibly purchasing my next vehicle with DT. Thank you for truly helping those of us who need it without making us suffer for our mistakes first.

Went to the dealership and approval within 15 minutes. I already have a vehicle picked out so we made arrangements to get the vehicle to the store. Papers were signed and I was out the door. Easiest process I've ever experienced.

We were amazed with friendly service we received during the process. When we pulled on the lot we liked the choices of vehicles available. The lot was neat and clean as well as inside. Liked the fact of determining what our budget before looking over the selection. Sales people pulled about 4 nice cars which was in our price range. We made our selection. I was a little disappointed with the interest rates but I do love the fact I have 60 days to bring more down payment money to lower rates and payment. That is a big plus. The process seemed long but went smooth and accurate. Everything was discussed. I did like the fact of seeing the history. It has been a long time since my last car purchase. I would highly recommend Drive Time to family and friends. At this time I am well please with the service, process, and my purchase.

The customer service at Drive Time was excellent and exceeded expectations. The customer service professionals went above and beyond to fulfill my needs in buying a vehicle. From start to finish everything was explained and there were no surprises. I'd recommend Drive Time Alte Mere location in Ft Worth, TX to family and friends as well as colleagues at work.

My experience with Drive Time was easy, quick, and great. Was in and out with a car really quickly. Thanks.

I am thankful to have had a wonderful salesman Aston **... He made buying a car so easy and painless... He should be recognized for his outstanding service.

The experience I had with Drive Time was great. The first experience was with getting my friend a car now myself. Great appreciation and you all work well with me. Thanks for your time.

I walked in thinking I'd be walking home. The guys were great! They made me feel comfortable and didn't judge my situation. I drove home with a great car!!

I was told it was required that I have the gap & power train protection. After I get home I was reading over my contract, it clearly states I do not have to purchase those services. Why did the manager & salesman lie to me having me to sign up for the services? I want out of those services. They are expensive.

I received excellent service from everyone at the Petersburg Drive Time. No complaints there. The only thing I didn't like is that when I had gone online to view the vehicle I wanted... the description said it included a DVD player. But the vehicle did not include a player. Also I thought I may have been paying for something that was described to be there but wasn't. I asked the saleswoman about it and she said sometimes they get the description wrong and that I wasn't paying for the player. Other than that my entire experience was great and I would certainly recommend others to purchase from Drive Time. My time in and out was good too.

It was wonderful. John ** is an exceptional sales man. The entire team was very professional and accommodating. I will be recommending Drive Time to anyone that is in need of a new vehicle. Thank you.

I had a great Experience with DT. Will recommend them to anyone.

2008 mustang. Very happy

Nice and helpful agents.

Jose was a joy to work with and I'm sending all of my friends his way.

Joi was awesome and informative! I will definitely recommend Drive Time especially my salesperson, Joi!

I was very impressed with the courtesy and efficiency of the sales team at DriveTime in McAllen. I would highly recommend them to anyone needing to purchase a vehicle.

From the moment I completed the credit application, I was treated with the utmost professionalism and courtesy. I have had a better experience at ANY other dealership in my entire life. I just wanted to say thank you to everyone at DriveTime, especially Robert **. He made the entire process very easy and kept a professional demeanor mixed with a great sense of humor.

I am very satisfied with the service I received; however, I feel like I was sold a junker. Different things I drove off lot with I feel should have been fixed. I have already had to replace a few things.

Their service is awesome, in & out kind of thing. We drove off with a vehicle in less than 2 hours.

The overall service was excellent with buying the car from sales to management.

This is our experience at Torrance. We don't like the car and its performance. The car seemed to be unsuitable. My experience started off poorly and I have never seen such unprofessional people at a car dealership. It was very clear to me all that mattered was take the car and leave. The walk around was done with a quick silver tongue and poor execution. I felt embarrassed and sadden. I had to get a car for me and my children. I felt my excitement go from a ten to a one.

I had a really good experience with Drive Time. They were very helpful especially since it was my first time financing a car. I would highly recommend anyone to Drive Time.

Compared to previous dealerships I have visited, DriveTime was a very friendly environment, fast approval time, and glad reports to all credit bureaus to help my credit. Got me in and out in a new car.

Purchased a 2010 Nissan Versa. Was extremely satisfied with the customer service. Everyone was very helpful in getting everything taken care of, getting my payments where I needed them and getting everything done quickly to get me in my new car.

We were a little upset because we had talked with a salesman on Mon. When I went back on Thurs he had not saved the car we were interested in. Found out that you have to put money down to save but we had a great salesperson help us this time. Her name was Laura. She was so great, found me another car that I liked better. She was nothing like the first one. He acted like we were wasting his time. So glad for Laura at Indianapolis.

They were quick, awesome and fast and made sure we left with a car.

Had an awesome experience and would recommend to anyone.

It was the best experience any car buyer could ask for!!

I went in to look at some cars to purchase after seeing an ad on Craigslist. Bryce was the salesman that helped me and Dave was the manager. It was the easiest and least hassle free experience that I have ever had in purchasing a car. I was just looking but ended up driving a 2013 Chrysler 200 of the lot that night. I will recommend Drive Time to anyone that I know that is interested in purchasing a car.

Steffany did a great job into looking for options for the car that I needed. She never got frustrated with all my questions and never give up to help me. Great buying experience. Thank to the entire team.

I was unsure what type of car I wanted and how much money I wanted to put down on one but after talking with a very cooperative and extremely friendly Drive Time associate named Jessica I knew exactly what I needed and I bought a 2005 Chevrolet Aveo with the help of another wonderful Drive Time associate named Patrick. Drive Time has really helped me with the most important financial decision in my life. Thank you.

Great cars and staff.

I had an excellent experience purchasing my vehicle from Drive Time. This is the second vehicle I have purchased from your company and both times have been wonderful. All of the sales people are courteous and tended to all of my needs as a car buyer. I love my new vehicle. I will be recommending Drive Time to all of my friends and family. Thank you for all of your courtesies always.

Lease program is a steal! I love my new car! Great second chance for anyone with not so good credit.

The two people we dealt with in the Winston Salem NC office were wonderful. Very nice, respectful and pleasant to talk and laugh with. They made our buying experience easy and quick and are very professional. I would recommend this office to anyone looking to buy a vehicle.

We have been at Drive Time 4 times looking for the perfect car. Every time we have came there the people we worked with are amazing. The four people we worked with were Carl, Chase, Kristen, and Remi. They are amazing people and we will refer everyone we know that will be looking for cars to that Drive Time. Thank you for everything this company has done for us.

I had a good experience from the moment I walked in and was greeted by the young lady at the counter. She immediately began collecting my information and beginning the process. My sales associate was patient and kind. DriveTime looked at me as a person and not just a number on a credit report. I will definitely refer as many people as I can to them.

I just bought the truck 2006 Dodge Ram 1500, Friday, 10th of April. Next day, I leave work and 5 mins later, the fan belt breaks and the fan belt bearings are all over the engine. I was 102 miles from home. Really upset with the mechanical department.

I had a great experience at DriveTime... They gave me all the info I needed and the paperwork was quick. I didn't spend all day like at a dealership... My salesman that I talked to was off the day I got my car... He came in on his off day to congratulate me in my new car... I was so happy!!

Jeffrey **, Sasha **, and Josh (manager) were all excellent to work with. They were patient and professional going over all the details of the vehicle and the application and contract. Would recommend them to others.

The sales representative Ralph was great with helping find exactly what I wanted and patient with my indecisive decisions on what I wanted. And took the time to explain all the different options Drive Time offered. Overall, I was satisfied with my visit and purchase with Drive Time. The only thing I wasn't too happy with was the end pricing and how much interest was.

Shay, Steve and Donte were just Fabulous.... They stayed with me and made sure I was very happy with my vehicle. I would highly recommend them to anyone purchasing a vehicle. Thank you, Union City Drive Time.

I went to two other dealerships before I went to Drivetime and was told I could be approved...negative.... So when I went to Drivetime I was doubtful, but all of that changed. I was approved in less than 5 mins. The staff is really nice and most of all they take their time with you and understanding your situation and what you want.... I left a very happy customer and would highly recommend to anyone especially those with less than perfect credit... They are the bank.

The people there are friendly and courteous. They never were pushy about buying one certain vehicle. They let us pick the vehicle that was within our price range and payment plan budget. We were very pleased with the service.

The staff is awesome, the programs offered are the best and they work. The Gap Insurance is a must have and worth the extra peace of mind.

Dodge Avenger - Staff was very kind! I love my new car!

Nice people who were very helpful.

I was pleased with the staff at Drive Time. I would recommend Drive Time.

Everyone in the office was very nice, making the purchase of this second vehicle very simple and pleasant. I didn't feel rushed, I was very pleased. I would choose DriveTime anytime I need a vehicle.

I would highly recommend Drive Time to anybody needing a good running vehicle that you could rely on. They are very honest and helpful. I'm a waitress and verifying income has been a problem at other dealerships, but not here. They were able to make my down & monthly payments very workable for me. I picked out an issue out of a car that I was in love with and they fixed it the next morning and I was able to drive off that afternoon. I would recommend Scott and Travis in a heartbeat, awesome guys!

I really enjoyed everything. I was fascinated by the car choices and everyone was very nice and helpful and polite.

My experience at DriveTime was wonderful. The staff was pleasant and very helpful. I found what I wanted and they found me something even better. I am loving my new car.

I was very pleased to purchase my 2008 Toyota Camry from DriveTime in Antioch. My salesperson, Jeremy, was friendly and thorough. It was a positive experience from start to finish. I am thrilled with my purchase.

Everyone was great. I enjoyed coming there. It had a great environment with smiling faces. I would recommend people to come visit. Thanks, guys, I really appreciate you all.

I have had now a 3rd lease car with Drive Time. I must say Dan, Terrance, Sarah and Mike are the greatest. They take the time to sit and get to know you and truly go out their ways to make you pleased. It's not like any other car dealership where you are there forever and end up nowhere near what you came for. I appreciate all you guys have done for me and would highly recommend! :-)

Great time, they work with you, and they try and get the car you need.

My time dealing with DriveTime was good until I looked at the interest rate. It is very high.

The price was not what the salesman told me. My payments were to be biweekly not once a month. My sales person told me my truck would be cleaned and filled up with gas. It was not.

2012 Mitsubishi Galant - When I went to purchase my car, I was met with courteous salespersons. Service was great. The process was clearly explained to me. All my questions were properly answered. I was shown exactly what I asked for in a car that I wanted. No one tried to force me to take a car that I did not want. I am happy with my purchase. I have a clear understanding of the total process. I have recommended DriveTime to my friends.

Ed and Erik were awesome! Erik should totally get 3 raises. Customer service seems to be one of their top priorities. I would recommend them to anyone looking for a vehicle.

I was greeted with a very welcoming attitude. I purchased a 2008 Pontiac G8. After taking the vehicle home, noticed many nicks and scratches that I didn't notice before the purchase. I called the next day and told them that I wanted to return the vehicle. They were very accommodating and told me to bring it back and pick another automobile. When I went back, they were just as nice as they were when I made the original purchase. I got a 2011 Fusion.

My husband and I visited the Drivetime location on Capital Blvd in Raleigh Thursday, 4/3/2014. We were helped by Mary. She was amazing!! She went over every car on the lot with us and let me look at as many as I wanted. She made sure to go over every single detail of the cars! I did not feel like I was being pushed to buy a car, but being helped to find the perfect vehicle for our family. She stayed until 1 am! I have recommended this location to everyone who has looked at my beautiful new car! Keep up the amazing work!

The person I dealt with at the dealership was Faith. She was great, kind and caring. It felt like a family atmosphere in the dealership. Each person that interacted with me brought the same tremendous attitude with them. My experience with car buying was excellent. Thanks.

DriveTime is the best place to go for a low income family, for some who just started a job, or for someone who just wants a good vehicle and wants to get it from a company who cares about their needs, with quality service!! I just got my 2012 Dodge Avenger with 42,000 miles on it at Drive Time and I am very happy with the car and the service we received going through the process! We left the lot with our new car, the same day we went up there to start the process!! Drive Time does not do a credit check, they base your payments off what you make and as long as you have a job, they will let you have a car!! Drive Time also has a big variety of cars to choose from!! We are very happy with DriveTime and will always go to them for our vehicles!!! Thank you Drive Time!!!!!!! :))

I love my car and yes I am enjoying it too. Thanks again for working with me and giving me that chance everything my sell aco.

I purchased an Audi A6 from Shai and Steve. They represented the company well. Very easy purchase, great vehicle.

Amii was very helpful to me and worked with me.

Great experience. My sales rep was very courteous and friendly.

I really wanted to buy. But because I did not have enough for my down payment and I did not want a cosigner, I choose the option to lease. I love my gmc, was just a little disappointed that floor mats were not provided but I love the fact of routine oil changes at no charge and maintenance. Also the option to upgrade. And in the long run the option to purchase. All in all thank you and my customer service rep was awesome. She was courteous. Made me and my family comfortable and she really went beyond to assist me. Again all and all, you all rock. God bless.

The staffs at DriveTime made me feel comfortable. The friendliness of the staff made the process of purchasing a vehicle not so painful! Even though it was a slow process after I made my mind up on which vehicle to purchase and went back several days later to sign the paperwork. They were having server issues, which turned out to be roughly 2 and a half hours, when actually it should have not taken that long especially when I had brought all my paperwork they needed on the day I test drive cars. I had my insurance binder faxed the day before I picked up the car, so it should have been them printing off all my paperwork and have me on my way.

I had no problem getting my car. I just think the interest is too high.

They did a great job and they wanted to make sure I was happy and they did their job and got me in the car of my dreams. Thank you so much. They rock.

The salesperson that helped me through my purchase was extremely knowledgeable and kind. She was able to answer every question I had without needing to speak with anyone else and did so speedily and happily. My experience over at DriveTime was fantastic!

I worked with Darrell, Jennifer, Nikkia and Aaron at the Stassney and I-35 dealership in Austin, TX. I really enjoyed the fact that no one was pushy or in a big hurry. It was my first time buying a car from a dealership and everyone was very helpful. I have already recommended you guys to a few friends and coworkers that are looking for a good car.

I would like to tell you that when my daughter (Jennifer) and I came into Drive Time we talked to Jason and he was really helpful and got us into a car. I think Jason is an asset to your company. I would also like to tell you that everyone in your Sanford store was really friendly and nice. I will come in again when I need another car. Thank you for making us feel wanted and not just a customer. Thank you again.

Friendly environment and very helpful sales team. They helped in every way to meet my family needs on the right vehicle selection. Only downfall, very busy location. It takes a while to sit with a salesman to discuss purchasing.

Everyone was very helpful!!!

The sales team in Tucson, Arizona were amazingly fast and friendly when it came to my car purchase. I would tell everyone to look for their new used car at their local DriveTime.

They were very friendly. Love my new ride.

I have purchased several cars in my time. But none went as well as this one. My sales woman was eager & patient in helping us purchase the right vehicle for us. In our situation, we found the car we liked and wanted minus a few options, i.e., wheels, keypad on driver's door. Janine ** worked with us and even went and got the vehicle from another DT dealer. I love the layaway program and the 60 day program to allow you to bring more money in for even lower monthly payments & APR!!! The warranty is simple and easy to read. The majority of the cars are newer and have low miles than some other places. My only gripe is selection. Should be more of a variety.

I felt comfortable with the staff as everyone was kind, friendly and professional. The sales manager worked with me so I could be able to drive away in a car that same day. I was never coerced into something I did not want and I felt I was listened to and that an effort was made to meet my needs, as I had expressed them. Overall, very satisfied with the whole transaction. I am very happy with the car and plan to keep it. Thank you, Drive Time Staff.

My salesman was very nice and not pushy at all. The manager was good too!

It was a wonderful experience and I would recommend you all any time.

Alan ** was my salesperson and he listened to me and helped me get into the car I want.

One of our sales reps was very conscientious, concerned and driven to sell us a vehicle. The feel of the dealership operation overall was very nonchalant and apathetic. We have never worked so hard to get someone to sell us a vehicle.

My experience from Drive time was above and beyond what I expected. Everyone from the salesman to the contractor was absolutely amazing. I definitely encourage anyone looking to purchase a automobile... To look no further than Drive Time.... Thank you!!!!!

The atmosphere was pretty amazing. The representatives were so courteous and attentive to the process and considering my auto needs. I received the car that I wanted and on a budget and time/date for me. I am going to recommend them to many. Thanks DriveTime for understanding.

I had searched for a car at DriveTime in December but I didn't make a pick. The gentleman was so patient and not pushy about my test driving, I tested 4 cars and still left empty-handed. I just came back two days ago to look once more and I was surprised he remembered my name. I felt comfortable, confident in choosing DriveTime because of my credit. I'm happy and in love with my vehicle!

My experience with Drive Time was professional from the moment I seen the car on the website and called the dealership to ask a few question until I drove off the lot in my new car. The two gentlemen (Ryan and Ryan) that helped me through the loan process, test drive, and signing loan papers were very professional and thorough. There were "no hidden fees," no haggling, very low down payment, monthly payment very reasonable, and best part of all...My new car was a great price. I got a lot of car for a small price. I am extremely happy and would definitely purchase again from DT. I would recommend DT to anyone in need of a car with or without credit blemishes. They have excellent cars, trucks, SUVs, and vans all in tiptop shape and excellent prices.

Quince ** and Micheal his manager are the best and patient. I will bring all my business to the specific lot and for those two gentlemen. Truly grateful that I only gave a little down and got a wonderful car.

Everybody was very helpful. Glenn was my helper and he was very kind, understanding and very knowledgeable. He was a good salesperson.

DriveTime was more than just selling a vehicle. They really took time to make you feel at home. Actually, I had a good time looking at all the vehicles on the lot. My salesman bless his heart was so patient with this old lady. But I found the perfect vehicle for me. I would highly recommend DriveTime.

I felt (correctly) that I was important as a customer in a world where customer appreciation is severely lacking! **, the sales person helping was polite and did not pressure me in any way. He did not influence my decision but was insightful and honest with all of my questions. As a whole experience at Greenville Drive Time, I felt appreciated and knew from the start, that I had came to the right place for a good dependable car and a great start on rebuilding my credit! Many thanks for a great car and especially the trust!

I want to thank everyone at Drive Time for their wonderful help. Paul, Eric, and Ian were all great, very helpful and they knew their work... Thank you all so very much. May God bless you all and keep up the hard work.

The car dealer for DriveTime is awesome. The cars are expensive (real expensive)... I'm glad that I got the opportunity to purchase a car... to help my credit (very important) but the price of the cars... are very high. But I guess that's the penalty for having bad credit ... Keep up the good work. "Be more fair with the rates and loans". Thank you.

After spending two days being very indecisive about what vehicle my husband and I intended to buy, the salespeople of the Marietta were very patient. Not only did they let us take our time and really think about our purchase. The staff were very accommodating and helped us find the perfect vehicles for our needs.

My DriveTime experience was definitely one that I would like to share!! My salesman as well as the other employees were great. They provided a friendly yet professional atmosphere. I felt as if I was important to the DriveTime family and would definitely recommend them to others!!!

The only thing I had issue with is the fact that I have to buy floor mats. Other than that I have no complaints about my experience, and I will be referring others.

I was pleasantly surprised to see the waiting area clean and inviting. My appointment was attended to quickly and my salesman was knowledgeable and professional.

I worked with DriveTime for a second time. My experience was absolutely amazing! I was in and out within three hours total. I was approved previously and was able to participate in the Champ program which was great! I was also provided with many services that I was not provided with on my first purchase with the company such as the new GPS tracking for anti-theft and the GAP insurance which was shocking! I was simply amazed by what I received. I greatly appreciated the fact that my sales representative was totally honest. He made my transaction so easy! The sales manager was also great! He was timely and got straight to the point. I'm so happy with my new car! Thank you so much DriveTime!!!!

Michael was a great salesman. Great inventory. Great experience all the way around. I will be back again, thank you.

I was in need of a second vehicle. When I visited the DriveTime here in San Antonio, they told me of the lease option so that I could get a second one. Everyone there was very helpful. I got the vehicle that I originally wanted and just in time for my birthday present. I was happy and excited when I drove off the lot in my Equinox. Thank you DriveTime.

I came to DT because while I earn a decent living, I had/have credit issues that didn't allow me to purchase from a traditional dealership. I purchased a Chevy Malibu in August 2013. Overall, my experience was very good. My salesman was happy and friendly. All the staff was friendly. I was there for several hours, and I did a lot of the work over the phone, but I've purchased many cars, so I knew the drill. The list price of my car was just under 17K, which I have verified by asking the person that went with me to purchase the car. I had 1,050 that I put down on the car. I remember this because there was an Acura sitting on the lot that had a list price of 21k and some change and I was told I would need to have a much larger down payment to purchase that car. There was also a Mercedes on the lot that I liked and I believe the purchase price of that car was 22k and some change.

Lied to about condition and things wrong with car. Had for less than 48 hrs. Have of list of 8 things, the worst and most dangerous is a possible bad Tie Rod. Then went to have repairs done. That's when we found out about we were lied to about warranty. We spoke to Manager named ** in Clearwater fl Pineallas Park store and when talking about the tie rod and seriousness of that which could cause a bad accident, I asked him if he would drive it with his KIDS with bad TIE ROD and he said he would have NO PROBLEM driving that with a bad TIE ROD. WE were lied to about warranty, tried to wait to get the car fixed AFTER the 5 DAY GRACE Period would be over. BUYERS BEWARE OF THIS. Incidentally we saw online that a car was returned the day before we bought ours for the same reasons we quoted above. Confronted employees about that and refused to comment. BEWARE.

I didn't have good credit after my bankruptcy and I was extremely hesitant about going to DriveTime but I had been to all the other dealerships and wasn't having any luck. So I went to DriveTime on my day off around 10 am and did not leave that lot until it was close to 9 pm. I was shuffled around from sales person to sales person. Didn't get the car washed like they said they would do and the manager just left in the middle of my sale to go to lunch and we had to wait about an hour for him to come back. So I did have a good start. 2 weeks after I had the car. The CD player would stop playing randomly. I called their CSR and I was told that wasn't covered. OK, I really liked the car and thought I'll just replace it.

Staff was very friendly.

Yes I do have credit issues so I went to drive time and they approved me for a car I wanted. 1st the car was over priced by about $4000 and every time I called with a warranty issue it was not covered. After a year and a half I got behind on payments. I tried to work with them and in 3 days I talked to 3-4 different people all telling me something different. I was trying to resolve the issue and the guy told me he did not want to do business with me. He was rude and would not let me speak to another person. When I called back 2x I was on hold for a long time and no one came back. I was willing and able to give him $1000 and he turned it down and said take my money else where.

My experience with DriveTime had been pleasant until today. I spoke to the rudest agent in the recovery department who not only lied to me but hung up on me twice. Everything she claimed she couldn't do, the next agent kindly assisted me with. Now things happen that cause me to have my car repossessed, and I fully own up to that. But the last thing I needed was to have a rude and demeaning agent after I brought my account CURRENT and was only trying to get my car back. I work in customer service, and would NEVER speak to someone the way that she spoke to me. Smh. Please train your agents, DriveTime.

Flew from MD to Jacksonville to buy a car, and the promise was kept to me from DriveTime.

I was behind in my payment due to lost of job, but I found a new job and got paid up from what I was behind on and now I see that two more payments are added to my account. I should only owe for one payment of 200.85 and one payment of 1/2 this amount.

My husband & I purchased a vehicle from Drivetime on 3/29/14 and the next day started to hear a noise, so I took it to the shop they told to and was told that it was in the motor and would more than likely need a new one. We returned the vehicle to Drivetime on 4/1/14 and was able to get our money back with no problems. Here's the kicker, I was curious to see if they would fix it or put it back for sale, so I checked their website and there it was back on there for sale on 4/2/14. I know I don't have great credit and that's why we went to them for help but that is just bad business. Will not be going back. I would advise people to be careful and not get screwed. Stay away from the 2009 Jeep Commander.

Great, hassle free experience buying a vehicle. Highly recommend this place.

Drive Time in Oklahoma City, Oklahoma made me feel important the minute I walked onto the lot. I was treated with respect and courtesy and when talking with the salesperson they made me feel that what I had to say was important and they actually listened. The purchase was easy and painless. The only issue that was time consuming was the transaction time for the insurance coverage. Thank you Drive Time for putting me into the car I truly wanted to own.