DriveTime Reviews

I earn an above-average income, but due to divorce and other factors in my past, have pathetic credit. I found Drivetime to be a very feasible hybrid between the "big dealers", who make you feel very bad about yourself, while wasting your whole day and the unctuous "buy here, pay here" lots, where one has no confidence the vehicle will last past the first payment due date.

Excellent - The service, effort, professionalism and hard work. I loved the experience and will send others.

Overall, I was pleased with my experience. My sales rep was nice and patient. The only real problem I had was the non-negotiable price of the car. It was priced almost 30 above what it was worth. I was told it was set by corporate so they couldn't lower it. Anyway, I paid a little more, but really got the vehicle I wanted. I'm happy with my overall experience.

The whole experience was good. Very friendly and very helpful staff, was very knowledgeable. The only thing I didn't like was the cleanliness of the car when I received it. I wanted to take the car home but I will be taking it back to have it cleaned up.

Drivetime reps were amazing. They got me approved even with no credit and got the the truck I wanted. I had very little to start with and now I have a great vehicle.

The employees were very friendly and always met me at the door, always offering refreshments.

My mom was looking for a car as well and she found out about DriveTime. I live in Texas and it’s kind of hard to get around with public transportation here so I need a car. I don’t have a lot of credit. A lot of places, either they were quoting ridiculous interest rates or weren’t willing to work with me. This is the reason why I chose DriveTime.

After reading all of these reviews, I decided to try a little test of my own. I submitted a fake online name with fake address and personal info. Guess what? The fake info was APPROVED for over $20,000 in financing on a car from Drive Time. Folks, these people are FRAUDS! The pre-approval means absolutely NOTHING!! They put a GPS tracker on the car when you buy it. If you fall behind ONE day on the payment, all they have to do is punch up that GPS and BAM that car is repossessed.

The only thing that stopped me from giving a higher rate was the fact that the computer system froze and they could not complete my trade/purchase and I had to drive my old car home and couldn't complete my business and take possession of the new car until late the next day. But Candace ** of the Riverside dealership gave me excellent customer service and you seem to be selling better quality cars now.

My sales advisor was extremely friendly, knowledgeable, informative and most of all very patient with me as I looked at every vehicle on the lot 3 to 4 different times as I was unsure of what car to buy or lease but with her help and patience, I know I bought the perfect car. And I couldn't be happier. I also want to mention that the sales manager, Patrick, and the senior sales associate, Patti, were both very pleasant, helpful and again very patient as I was still signing documents an hour and 15 minutes after the store had already closed. So all in all, my experience was great and I absolutely have and will continue to recommend the Montclair Drive Time to all my family and friends! Thanks again! :-)

I was looking for a vehicle because it’s time to rebuild my credit and their program seems to be a little more manageable for someone that has a credit problem than most so I chose them. I financed the vehicle last Saturday. The process was fine and their salespeople are awesome. They tried their best to get you what you want, get your payment need and things worked out. They do work hard for you. The experience was painless.

I have seen DriveTime over the internet and on one of my friend’s license plate. I felt like I can start doing it on my own now since I have a stable job so I went there. I’ve seen that there’s no credit or bad credit there so I chose them. I didn’t know if my credit was bad or if it was good, but I know I needed to build credit.

Jason, Chris, Frank, Tim and Team went above and beyond to get me my new car. I had applied at other dealerships but only qualified for a $10,000 car due to medical bills on my credit because of my time in the military. It was so comforting to know that I could get a new car without my credit being taken into consideration. I absolutely love my new car and everything that they have done for me. My visit was top of the line and I didn't feel pressured at all. DriveTime is honestly the company I will recommend for years to come and when I'm ready for a new car they will be the first people I go see because of the way they treated me and the level of service I had received. Way to go guys and thank you so very much.

Corey and Jared were both very helpful, courteous and professional. Was very impressed and would recommend to anyone. Keep up the great job. Thank you.

Everyone was nice and helpful. This is why I always come back to Drive Time, because of the people who make the time to help me out when I arrive. I'm very happy with my decision that I make. Thank you, Drive Time, for always making the time to help me choose a vehicle I can count on.

Great car and great price. I liked that the payment plan is affordable with the cost of living. My only complaint is that after I left the lot and got home, my fuel light flickered on and off though I'm not low and the oil is clean. Salesman could have been a little more personable.

My experience with Drive Time was excellent. There was no pressure to purchase a car, my salesman was very helpful and thorough in answering any questions I had. My customer service experience with them was above and beyond expectations and I would recommend Drive Time to anyone.

I got a vehicle with your company and within the first few days it was acting up. I took the vehicle back to you guys and you guys got me into another vehicle and so far I’m satisfied with my new vehicle and enjoy it.

I purchased the vehicle on a Saturday. The Monday after, I was starting the vehicle to go to work, the battery was dead. On the day of the test drive, the vehicle had to be jumped. The vehicle was sold with a faulty battery. I purchased a new battery. The vehicle drives fine now.

Wow, the guys at DriveTime in Glendale, AZ treated me with all the respect in the world. I have never ever had no experience like that. They treated me with dignity like if they knew me wow offering me coffee, popcorn wow and they promise me that I will get a car even if my credit was a little bad wow so that I can have the opportunity to fix my credit up again wow that made me and my wife feel so so great. Thanks to all of my friends at DriveTime.

I picked out a Dodge Nitro first. I drove the car to work. My job is a 30 mins drive. I felt uncomfortable - my legs was too long... lol the car was too small. I called DT and ask if I could trade it in. They said yes... I'm driving a Dodge Magnum!!!! Thanks DT.

Easy and quick process. Upfront and no B.S. No pressure to buy, buy, buy!

Christopher was more than patient and kind through my car buying journey. Because of him, my experience at DriveTime was pleasant.

I had the best experience at DriveTime each time. All you need is a little patience and it pays off.... it really does. I want to thank the Mesa facility for the most pleasant time. From the test drive of both vehicles to the best tasting popcorn. I want to Thank Robert, Corina, Kim, and for my second visit Mrs. Jackie and of course Josh. The best treatment and respect I could ask. They did their best both times and it paid off. I got the vehicle I wanted without hesitation and the transition was so smooth. Thank you, DriveTime, for everything!!

My salesman's name was Andy and he took very good care of me. Not only me but my family too. I had two small children with me and he was patient with all of us. Well not just Andy but the whole dealership was patient with my restless 4-year old and my newborn. The sales manager was great. I was treated with respect and they catered to my needs as to what I was looking for in a vehicle. I got the exact vehicle I was looking for and they really took the time out to put me in a car that I wanted and made sure I was able to stay within my budget. I would recommend this dealership to anyone who asked my opinion on where to purchase a vehicle.

The team at Drive Time New Braunfels is deserving of an award! They are friendly and take the time to really impress and take care of every customer that walked in. I will tell everyone I meet about my experience and send them to this particular location because of the GREAT job they did! Thank you, New Braunfels Drive Time team!!!

I'm a returning customer. I upgraded my car w/ no problem and no money down. Not to mention this car is way better and customer service was outstanding.

Kurt, my salesman, and Travis, the GM, were great! They made the car buying process simple and easy!

I have been with Drive Time for a very long time. I am now on the Champ team. It has always been great to visit Drive Time. The only negative feedback I have is that the phone calls are too much.

I have to say this was the absolute best car buying experience I have ever had. It was even better than when I bought my motorcycle from Adamac Harley Davidson. I will definitely be telling everyone I know! Thanks so much to Larry (mng.) and Ms Kay. Neither of which missed any detail from start to finish... I am a totally happy camper :-)

The best service that I received out of any establishment I've been to. You could tell the whole crew really wanted to help and I left feeling like I made new friends. The process was very quick and accurate and on a scale of 1 to 10 I would give them a 100 lol.

Needed to replace a 12-year-old car, staff was very friendly. Only drawback small lot, limited selection.

DriveTime was able to work with me to give me a loan for the car I wanted... and could afford. I'm happy to be getting my credit back on track as well!!! I would recommend DriveTime to anyone needing to rebuild their credit! They also had a great selection of vehicles.

It was a little bit rocky at first. However, Shai, made me feel as if better. She was an awesome sales person. It was great watching everyone work together to make things happen for me.

Customer service was great. Everyone was laughing together and made me enjoy my experience.

They have good customer service. Plus the cars match pretty closely to Kelley Blue Book value.

I had the best experience buying my truck at Drive Time. All employees were very friendly, knowledgeable, and professional. My wife bought a car from the same location several months ago and because of the great experience we came back to buy my truck. Again with excellent customer service. I think the best feeling is to not feeling as pressured as other dealerships. We love the environment. I want to give special thanks to Randy, Robert, and Lindsey!

He went over and above to make my purchase enjoyable. John was great. Thank you.

I was very undecided about a car but DriveTime Winchester waited patiently until I found me a car.

I had a very good experience at drivetime the people were friendly the location is convenient to burlington. Thank you DRIVETIME.

Good, I was worked with to get me the vehicle that I so desperately needed.

The people are very nice and helpful. I loved my last car through DriveTime but needed bigger, so used the champ program and got into a bigger vehicle. Several years ago I went to buy my first car. I had money for down payment and all but no credit history so everyone wanted cosigners etc. So what started out as exciting turned to frustration when no one would help. We happened to drive by DriveTime and my boyfriend pulled into the lot. And we looked and to make a long story short, I walked out with my car. Thank you DriveTime for giving me the chance to prove myself.

The staff was very helpful and nice and I am very grateful for that. It means a lot nowadays how some dealers are just out to sell you a car and not worried about after the sale, but Drive Time wasn't that way. I would recommend the dealership to all my friends and anyone else.

I would like to say everyone at Drive Time in Ocala was very helpful. I was a little unsure at first but I found my vehicle 2007 Chrysler Pacifica and I'm traveling along way with it so I let you know how that went when I get there. As of now this car is the best vehicle I have driven. The only thing is my gas gauge was on E when I left so i put $40.00 in it and that gas gauge went past half full. I was very impressed with that. So Thank You Everyone.

I really liked how the Customer got treated in the store and how fast everything went. It was quick but Ryan Hickey told me everything I needed to know to buy a car and he helped very good to go through all the paper work!

I was in a major accident in Feb of this year with my kids and husband in the car. My truck was totaled but we were all ok. Bad thing we needed a new car and with really crappy credit scores we decided on Drive Time. Big mistake. We put 2000 down on an 05 Dodge Durango and we were also at the dealership for 6 and a half hours!!! And anyone out there with a 5 and 6 year old knows we were miserable. After getting our car it was about 2 weeks when the issues started. Out of nowhere my entire dash lit up and all my gauges were on and the worst part was no headlights, break lights, emergency lights, nothing. Also the drive shaft would get stuck in park.

I bought the vehicle for my wife and she is loving it so far. The experience at the dealer was superb.

I have never come across a dealership with such friendly staff. The staff at DriveTime did everything they could to help me find the right vehicle and took the time to answer every question I had. I would definitely recommend my friends and family to have the DriveTime experience!

So far, I've been very pleased with my recent Drive Time. Everyone was very friendly and informative.

Brandon assisted me with my first purchase. He ensure that he heard my requests and helped me to find a car that suit my needs. He provided me with all the details and ensured I got what I was looking for in terms of payments etc. He even went past his shift to ensure that all was completed including taking me to the insurance company close by to ensure I could drive my car off the lot. Honestly, the service was spectacular and the reception was amazing. Kudos to Brandon and his team!! And kudos to Drive Time!! I look forward to having an even more wonderful relationship going forward!

Everybody was super nice and they worked together to get me a nice car.

The customer service was great. Every time I went to the dealership I was always greeted and acknowledged. Every member there always smiled and looked to be eager and happy to be there. I was informed is my options but everything was up to me on what I wanted for me and my family. I will be a returning customer. Thank you.

Was pretty simple. I do not like that we were required to sign up to auto draft and I do not like how difficult the emails are. They are misleading and hard to just view my account online. Otherwise the salesman was nice and went pretty smoothly.

We have had our check engine light on since we bought the car. We keep taking it in and having to pay the deductible to be told to take it back and pay deductible again. One time Amacco did not charge us. He too thought they were being unfair. They have taken over 8 months to change our payment plan, which they pushed on us. And after we thought we got it squared away we still get harassing phone calls 2 weeks out of the month from them. We have asked for help in writing to no avail. Our due date is either 24th or 27th of the month now and just 2 days ago they were calling my references. We called last night. They say we are 3 days late. So after one day late calling our references, when we are not late because due date is the 24th.

I was already a customer with Drivetime and going through the process of the Champ Program. Lance was very helpful but Zev was the genius who put it all together. He was a pleasure to work with and made it all as smooth and fast as possible. Great guy, and Lance was also a very great guy. I went from a 2003 Isuzu Ascender to a 2007 Ford Expedition.

The staff @ the Dixie Hwy location in Louisville, KY was excellent with service. The guys worked hard especially Van to make me comfortable & happy with my purchase. I will recommend DriveTime to others.

The members at this location were all very pleasant. However, Jeffrey ** and the finance members were Awesome!

From the moment I went on the Drive Time website until I drove my new car off the lot I was impressed with the customer service. First of all the website is easy to navigate, and the phone call I received after I submitted my mini application was timed perfect, and gave me extra confidence I was making the right decision to go visit a Drive Time lot in person. Second on the day of my visit I got a phone call from a Drive Time salesperson, Rob, who updated me of what I needed to bring in the case I would buy a car. Finally when I got to the lot in Mesa I was greeted by Kim **. She was very helpful in helping me select a car and getting me financed to getting my car cleaned and gassed up. As you can see the whole process of buying a car was made easier with the help of the Drive Time excellent customer service.

Rhett ***** was my salesman and he did an awesome job. He was very informative and did a great job going over the entire car (lights, horn, windows, radio, etc.) to make sure everything was working properly. He explained all the paperwork that he handled as well. He is an asset to your company. Greg ( I do not recall his last name ) was also very personable and professional. The overall experience was great because of the no pressure setting. I was very pleased.

Tyler, the store manager finally took over the reins and made sure that we got the vehicle we wanted. Before he took over, it wasn't looking like we were going to be taking a vehicle home with us. It was not really anyone’s fault. There just weren't any vehicles in Ohio that we really wanted except the Nissan Titan, which was at another store in Columbus. After Tyler crunched numbers for about an hour, he made it work and they went and got my new truck. I am Very satisfied with the results. Thanks for taking the time to accommodate our needs.

My experience at Drive Time was awesome from beginning to end. Everyone was friendly and helpful. Customer service was incredible and far beyond what was expected.

From the time we visited the lot to the time we drove off with our car, the experience and professionalism was amazing. Great staff and made us felt welcomed and important. Thank you for a great experience.

I had a great experience working with Julius and the staff. They were patient, listened to what I asked for and worked hard to make sure I was happy with the deal and the car that I was able to get approved for. I would recommend and have already started recommending DriveTime to friends and family.

Would like to thank Nick for all his help getting us in to our 2006 Chevy Cobalt. My wife just loves it and I now feel better that she is driving in a safe car. We have already told family that they should use Drive Time. Thank you.

They help me in every way possible to get what I wanted and I'm truly happy for that.

Buying a vehicle at DriveTime was made so simple. Charles and Tyler were great and did answer all my questions. Tyler went above and beyond by sending Chris to my home with a jump box the morning after I bought my vehicle because it wouldn't start. He also gave me information for two in network auto shops to get my vehicle looked at. My only complaint is that sometimes information was explained differently by associates of the dealership, for example the fee for towing with a warranty. I would like all associates to be on same page and have consistent information.

My first time at DriveTime was a very good experience. I learned a lot about the car buying business. My second was even better. That's when I purchased my car. From the first call to Charlie, he was patient and helpful. Jamon the sales rep was professional. The sales manager explained all of my paperwork. I will recommend DriveTime to my friends.

I would like to thank Felicia and everyone at DriveTime for great customer service. You made this experience very pleasant for my son and I.

This was my first time EVER getting a car. I also went in by myself not really knowing the process that it takes to get a car. I am 24 years young and my mom told me to go check out Drive Time off of Capital Blvd. I went and the help I received was excellent. It was for a GOOD bit of the time, but that was mainly due to me wanting to test drive different cars. The sales rep I had, Travis, was very patient with me. He understood that picking a car is not a fast process, unless you already have in mind the exact car you want. The best thing about Drive Time that I really loved is that they do trade-ins and also create a car list for you that is affordable for you income. They make it work so that the car payments will be based on your income and not what retail suggest. One of the managers, Jason, was also VERY helpful in helping with paperwork, making a decision, and helping making everything affordable! I would highly recommend going through these two guys for buying a car.

This is the second vehicle I have bought from Drive Time & the experience was as easy as the first one. I have already recommended them to friends & family both.

I did not know that I would be paying twice as much for a $10,000 car and it was used and check engine light is on plus it has a dent. I'm very disappointed in that. Then when I took it back because of its issues I got the runaround.

My recent experience purchasing my new car was great the staff was helpful and informative.

I put a '07 Lincoln on the layaway hold plan for 2 weeks and I went in to pick up my car and the salesperson got paper work ready and car ready... Sales reps. were courteous and friendly...everything was explained to me and my wife.. I enjoyed Drive Time and its sales reps. I am looking forward to doing business with Drive Time in the future.

I had a great experience with Drive Time. The staff was great. Very friendly and helpful. The whole staff made this the best car buying experience I have had.

We had a great experience with Heath, Daniel and Carrie. We were treated with dignity and respect at all times!!!

I was very happy and surprised with the lack of push that the dealer representative gave. I was treated with respect and given several cars to choose from. The way I was treated boosted my pride in humanity.

My experience at DriveTime was wonderful and greatly appreciated. Thank you so very much. I love DriveTime and I will recommend you every time.

Great experience. This is the second vehicle I purchased through DriveTime.

The entire staff at the Mesa location were friendly, courteous and helpful. They took the time to explain all of my options and spent time making sure I was satisfied. The facility was clean, including the bathrooms. My salesperson, Kay **, was especially wonderful. She made my buying experience very pleasant. I would recommend Drive Time to anyone who was in need of a vehicle!

I was pleased with the help I received. I drove off with a new car! I am exuberant and couldn't be more happy! My car has only 30,000 miles on it and I have a five year, 50,000 mile warranty. I have already begun to tell other people where to go to purchase a new and reliable car... DRIVE TIME!!

When you tell the customer 'guaranteed' it better mean 'guaranteed' without any additional money due. I was told that I was on the Champ program and was guaranteed 0 percent down, lower APR, and $500 rebate. When I arrived I was told you would need $439 down. I said no then got my everything I was told above but they added by balance from my car to the new car which is NOT what I was promised!!

Process was simple, great staff to work with and they explained everything well.

My overall visit and experience at the dealership was very rewarding. All the people at the Downey location were very friendly, as well as helpful with my vehicle purchase. The managers, sales person all were knowledgeable about information which applied to the vehicle which I purchased. Manager was willing to make sure that I understood every document that applied towards the purchase. My salesperson went through all the details to ensure all the features were working on the vehicle (Ford Fusion, 2008). I would make it my choice to recommend others to apply for a purchase at the dealership.

I just purchased a 2005 Chevy Avalanche with DriveTime and they were spectacular. I received fast and friendly customer service. The sales process was not pressured and they answered every question I had without hesitation. The condition of the truck was immaculate. I am extraordinarily happy with my experience with DriveTime and my sales person Ebony. I will be bringing others to them real soon.

Justin ** was such a nice comfortable man to deal with and so was your manager. It was a good experience, made me feel comfortable and at ease and no pressure whatsoever.

From the moment I walked onto the lot, I was cheerfully greeted and a sales representative was able to help me right away. They listened to my needs and my situation, and were able to get me into a good vehicle in very little time. Every employee at Drivetime had a positive attitude and were very friendly.

I enjoyed my 2nd experience w/ DT. I think it's a great place to buy vehicles & the sales people are great. I've had to also some service work my last truck & it was so simple, no hassle, quick & easy. Yes this is the car truck buying place.

Found the car I was looking for at a reasonable price. Sale people and sales manager were very friendly, never too pushy.

Drive time is definitely the place you would want to go and getting a car! Drive time gives you hope and making sure when you leave with the car. They check everything to make sure its working. And not only that they will give you the history about where the car been before you purchase it. So people go to them. Their job is to help you get a car.

Travis and Anna worked with me and my situation. I left with the vehicle I wanted and the price was very fair.

It was a very pleasant experience to purchase from you. Very professional and an overall excellent customer service.

I bought a car from Drive Time in June this year. And in October, I was in a car accident and the car was totaled. As soon as my insurance information was received, the sales associates got me into a newer model by five years, with less mileage, a lower interest rate, and my payments are nearly the same. I saved over $7,000 thanks to the total loss coverage. Overall, I am completely satisfied with my car and buying experience with Drive Time and I will highly recommend them to anyone looking to buy a car.

I would tell everyone to buy from Drive Time. They are very sweet, understanding and caring.

Everyone was so nice!!! I will gladly refer my friends and family.

They were very honest, straightforward and better friendly. I would definitely recommended DriveTime.

Matt and his crew worked their tail off late at night to get me into the car I wanted with a very reasonable down payment. Not only did they stay past closing time, but they helped me get insured and registered. Very professional. Much thanks!

My salesperson was great, easy to work with and explained everything clearly.

I could not be more pleased with my experience with the bulk of Drive Time's staff and process. The salesperson I worked with, Nick, was friendly, understanding, and easy to work with. He explained things quite well and took the time to ask questions. DriveTime says that their customers are not just a credit score number, and I believe that! They definitely lived true to their word on that, and I was treated quite well as they worked with my financial information to find a payment that would work with me. My only complaint is that when I was ready to buy, it took almost two hours to get the papers ready and go over them with me. However, I understand that it may have been a busy night.

Great service, clean, helpful, polite. Frank helped us every step of the way. Thank you.

Love our new car from DriveTime, great people to work with. Aston the salesperson that helped us was great, got us in our new car fast... Will recommend to others who need a car.

I have never had a more miserable car buying experience in my life, and I'm 56. Took me 3 days to buy this car. I needed a co-signer, because I co-signed for someone else. The salesman at the dealership assured me that all of my paperwork was done and ready, all we needed to do was my co-signer's part. We went into the dealership at exactly 9am, when they opened to finish this up. We had a non-flexible time limit that we had to be out by. Three hours later, they were still miffing around with who knows what. My paperwork was not only completed, but not really even started. Bring pay stubs... nope, don't need them. Bring them, no don't bring them...

My experience with DriveTime and the very helpful staff at the Myrtle Beach Lot was 100% satisfaction. They went above and beyond to make me and my vehicle-buying experience a very pleasant experience... I thank each and every one of them from start to finish... Thanks Guys - You are the best.

I've gotten the runaround at other places. But I sat down with Josh and let him know my exact situation. He worked with me on getting my 2nd vehicle from DriveTime!!

Ryan approached me when I walked in the door and he listened to my experience in the past and immediately started to find sources to help me get into a car that I wanted to drive... He succeeded at helping me and I was driving away in a car that I choose. I thank him and the other young lady that helped. They have wonderful customer service skills.

Josh was very helpful. He was a pleasure to deal with in buying a new car.

Felt that our overall experience was good and we would definitely recommend friends in the future. Coming from a customer service environment, I was impressed. My only recommendation would be to minimize the paperwork process.

Both Jessica and Gerrick were excellent associates. I felt extremely at ease, and I felt like they were working very hard to ensure my satisfaction.

Predatory lending on Blacks and lower income consumers. Drive Time sells HIGH mileage, overpriced cars at obscene interest rates above 25% and puts customers on bi-weekly payments they can’t afford. They prey on low informed consumers, they lie about warranty coverage and they terrorize customers via criminal collections practices - breaking F.D.C.P.A. and harassing employers causing job loss and humiliation. Ernie **, founder, is a criminal with an arrest record. Look him up. They have criminals in management, stemming from Battery to Criminal DWI. Characters such as Al ** with multiple sexual harassment complaints are part of the corrupt culture of this criminal organization.

The customer service was excellent and friendly, however, the A/C was broken on two cars that I was interested in and had to be worked on causing the time I was without a car extended a couple days.

Although the Norfolk dealership did not have the car I wanted, they were able to get it from Newport News the very next day. On the day I signed for it, Norfolk store was having technical difficulties, so we had to go to the Chesapeake store to do all the paperwork. It was an interesting day, but not a stressful one. Heather and Tim were fantastic at helping with the finance questions and Antoine was great with answering all my car questions. Overall, it was a fantastic and pleasant experience.

I would recommend DriveTime to family and friends to buy a car. It was a wonderful experience. Thank you, DriveTime.

Eli, Ryan, and Yolanda were a great help! They got me in the car that I really wanted! I was pretty nervous to go to a dealership because I didn't want to be sold on a lot of things I didn't want or need, but they were very to the point. It was a very enjoyable experience.

The sales rep that helped me was awesome and very patient. She made the whole transition smooth. The crew at Temple work great with each other. They made sure that all my questions were answered... Again... Thank you Mel.

I recently purchased my car at the DT in Greenville, SC. It was a good experience at the dealership but ever since then, I have had problems with the car. I've had the car less than a month and it has already stranded me twice. I've called the warranty company and went to one shop.who had the car for a full 3 days and didn't fix anything. Now I'm being told to take it somewhere else to get a second opinion. Like I said I've had the car less than 1 month and can't even drive it. All the dealership will tell me is to call the warranty. If i just purchased a car within a month and can't drive, I would think the dealer would want to help.

Sales team gave me the option to put a layaway payment towards the car I wanted so that it was not sold before I was able to put entire amount down. There were plenty of options and they listened to my wants before showing me a million cars. Down payment was very low and the payments are fair. Approved the day I walked in and I knew what the payments would be right away. I drove out with a very low mileage car. Signing was painless and fast.

The guys at DriveTime were amazing. I have told all of my friends about how easy and efficient they were to work with. They put my mind at ease and put me in a car that was perfect for me. They will always have my business and I will tell everyone that I come in contact with what a great experience I had. I want to thank them for everything.

Buying a car at DriveTime was probably one of the most painless experiences I have ever encountered when buying a car. The staff were knowledgeable, courteous and willing to work with you to get you in your chosen vehicle. Thank you!

I was nervous about buying a car for the first time but they made a very simple and easy. Help me understand everything and walk me through everything step by step. Also, the people that really friendly. I was working with an amazing young lady, last name **. Everybody was really friendly, and I also got to meet the manager and help me get the car I wanted. And the GM was amazing, just a great guy. Wish I could do it all over again. It was so great!!!!!

Customer service provided all the information I needed to purchase a new car.

People in this dealership really went above and beyond to help me with my 2nd vehicle. A lot better experience than the first purchase.

Gunnar ** did his job very well and took the time to explain the vehicle and knew things about the vehicle. Gunnar also made sure that I knew what was going on with the trade and things of that sort. He was very helpful and honest with my purchase, and I am very happy to have had that type of experience with my first buy from a lot of any kind. Also note that he was not the ordinary pushy type of sales rep.

I was please with the greeting being met at the door. Everything was explained from start to finish.

I had a '99 Cougar that I traded in. The car was not in great shape at all but I got an offer that I felt was more than fair!!! The trade-in took care of my down payment and also paid off a title loan I also had. Again, thanks!!!

It was the easiest and best experience I have ever had buying a car. They had the car I wanted at the price I was willing to pay. I couldn't complain about a thing.

This is truly a blessing and I am thankful to God and to you for making this possible.

With the 'pre-sale' paperwork out of the way, the experience was quick and easy.

I love my new car! My salesman Isaac was wonderful and went above and beyond what he had to!

My Sales Rep was GREAT!! She was very professional and knew what she was talking about. I was very surprised and impressed with the financing options.

The sales person assisting me was attentive and professional. Though I felt the manager was a little condescending when we were discussing the financial matters. I'm not stupid, uninformed, or unintelligent, and I don't want to be spoken to like I am. He was polite and professional also. But I did feel like I was being talked down to a little.

Never had a experience this good buying a car! Very professional staff in every way. I would highly recommend. I can't say anything bad about this place and I'm very hard to impress!!!

I purchased a 2005 Dodge Durango from your Clearwater location! I love it! Friendly staff, they explained everything to me! I would highly recommend!

I was very pleased with the dealership. I got the car that I wanted and payments I can afford. This is the 2nd time I have used DriveTime and overall I am happy.

The salesperson and financial personnel showed very good courtesy. Keep up the good work...

I’m very happy with the help I received from Alex **. He was a great help as well as the whole team.

This was my first time going to DriveTime. I thought it was too good to be true what I've seen on TV, but it was true. I thought to myself ok another disappointment by getting turned down and wanting more money down due to my credit. But Nope, I was able to drive off with a very nice SUV... =) Thank you all so much for making this happen!

Stephanie ** was very helpful as well as the rest of the staff. The whole experience took some time to crunch numbers and such but Stephanie never complained and we weren't asked to come back the next business day. Very satisfied.

I had a awesome experience and I will be referring everyone!!!

Paid down payment for car on Saturday. Left by 1630. Finance Manager withholding my vehicle until forms are signed by co-signer in Texas. He promised papers there overnighted by Monday. Co-signer showed in Texas at 1300 to sign documents. I showed up at Fayetteville office @ 1500 Monday and the documents were still not sent and still with Finance Manager. My 5 days started on Saturday and it’s now Tuesday and I still don’t have possession of the vehicle. I also was refused to cancel my contract and to be refunded my money. I am currently contacting my BDE legal advisors as well as filing a complaint with the State of NC. Also filing complaint with the BBB. The Finance Manager excuse is UPS isn't open on Sunday. Even though he had ample time on Sat and was still in his possession on Monday after 1500. He will be quoted as saying "You’re stuck with the car then". When asked how to cancel the contract.

They are really awesome, show how much they respect people who walk in the building. Even though customer ask for anything what they need and they are explain how we ask many question about this company... I really complete satisfied their answer. This SUV are really usefully what they explain about the survey question. We are satisfied this company.

I went in looking to see what my option was on a good used car. Laura ** took our information and begin to view our choices immediately. She was friendly and made us feel like family. We went home with a nice PT Cruiser!!! Awesome experience.

It was a friendly atmosphere and the car I wanted originally was sold and I did not get the car. They had one identical car but with a few things the car did not have as the first. They have looked at other dealers at DriveTime to find what I was looking for and found a car in Nashville and they picked it up the next day and I had my car that afternoon. I am very satisfied with the service and my car .

This was my second time using DT and John was great! Friendly.

We were treated very fairly. They helped us get into another car after ours was totaled in an accident. We will definitely be returning for our next vehicle.

This is my second buying experience from Drive Time. The first time I bought a car from Drive Time about two and a half years ago was great and thought that was as good as it gets but this time far passed my first experience. Kenyetta, our sales person, and Matt went way out of their way to get us the right car at the right price and made us feel like family. I cannot say enough about them other than I will be sure to tell all my friends how well we were treated.

Appreciated the details of how the process works and professionalism of the team.

Very impressed with the service and set up of your Sanford location.

Bought a 2010 Chevrolet Impala. The experience was great! It was quick and fast! They made me feel like I was important customer and did everything to help me. I will be back!

I recently purchased a Chrysler 200 from the Alameda dealership. Starting from Rebecca all the way to Chris, this group was awesome to deal with. They was patient with us and never let us felt pressured while trying to make a decision on the right car.

This was great! They were able to get me the car I wanted for the downpayment I could come up with. I am quite satisfied!

Joel our sales associate was very informative, has knowledge about every detail of the car and customer service wise, very impressive. My husband and I couldn't choose better. Thank you.

I wanna give a shout out to the Memorial Drive Time team. I like dealing with them. I would sent everybody there I know if I could.

That was the best experience I have had at a dealership ever! Jasmine was very pleasant and attentive. It was a pleasure dealing with the Stone Mountain location and I love my car.

It would have been 5 stars... But I was there an extra hour because the computer couldn't handle a change we were making.

When purchased the vehicle it was not cleaned on inside. Dog or cat hair was all over the vehicle. Children would not ride in the van. Everything was reported on Monday morning, also reported on Monday morning. Customer service was not friendly at all either. Right side front tire was vibrating on Sat. morning and I was not able to report anything. As of Monday Nov. 3, 2013 I still has not driven it.

I am very please. The only thing I hate is the next day my battery died on my keyless entry to my car. Other than that it was good. Now I got to figure out how to change or fix or buy another key.

The first time going to Drive Time I was clueless as to how they could help me. I was satisfied with the way everyone greeted me at the door and how fast someone was available to help me. I talked to Chase and he was very helpful with providing me information about Drive Time and how they could help me get into a nice vehicle. I test drove a truck and that was the first time I was considering purchasing one. After being concerned with mileage, Chase showed me more options I would have if I had a cosigner so I told my husband and we set an appt to come back. Chase was very helpful as well with keeping me informed of new inventory that I may be interested in. We came back and purchased a 200 Chrysler with Mohammed who greeted us outside and quickly helped us because Chase was with a customer. Mohammed was also informative, helpful and he helped us decide the better car to go with for our family needs. We love our new car and Drive Time.

The sales person Chris was friendly and helpful. In the other hand, Pete, the sales manager, was rude and wrong. At first, he told me I had already used the Military plan, when I knew it was not the case. Later, when signing the documentation, I told him about a loud noise that the rear left window makes going down. He looked into it and told me that the issue was not a mechanical problem. I disagree because all the parts and components of the door are mechanical-electrical, and the noise as it is obvious is not normal and indicates something is wrong with the widow mechanism. He told me that if I did not like the car, I could just not buy it. He added that there was no one in the dealer that could fix it or look into it further.

When I brought the car I had in, they were more than happy to help, put me in a new car as the car previously was not working for me.

I had a wonderful experience at Drive Time! My salesman Isaac was wonderful. He got me approved and on my way! I am so happy that I chose to go to Drive Time!! Everyone was so friendly and helpful!!

I loved it and I would recommend anybody. Thanks guys.

Very informative staff. Will work with you and answer any questions you may have. The cars on their lot are newer as you would expect from a traditional car lot.

The people I worked with in Chandler, AZ were great... the car I bought... junk! Like most people who go to DriveTime, really have no other choice, myself included. Believe me if I could have avoided DT, I would have but desperate times call for desperate measures. Less than 24 hrs after I purchased the car, I brought it in for a diagnostic. I walked out of the mechanics shop with a laundry list of serious issues with the car to the tune of $1400. Armed with this warranty that I HAD to buy, I went to a very nice "authorized" mechanic to get it fixed.

I have been sitting here kicking myself in the **. Now of course, I went to Drivetime because I heard they helped people with bad credit. My dumb self went there and was sucked into purchasing a vehicle from them. Which I will never do again!!! I have a 2001 Dodge Grand Caravan. Now mind you since I have had the vehicle, I have had it in the shop 4 times for engine and transmission problems and since having the pleasure of working at an Insurance Company, I am able to realize and see that I am definitely being taken advantaged of..

I bought an '06 Acura TL from DriveTime and I'm happy that I did. They were the only place to approve me and even if they weren't, I probably still would have bought from them. Great experience, sweet car, just a little pricier than I wanted but couldn't be any happier.

I purchased a car from Drivetime due to me having bad credit. They took advantage of me and other customers. Three days after I drove the car off the lot, I took it back due to the manual drive shift sticking, only to be told that nothing was wrong with it. To this day, this car has had to have 3 transmissions replaced and going on a 4th. I have to replace a transmission every 6 months. This is totally ridiculous and they should be ashamed of themselves preying on the unfortunate.

14 months after purchasing a 2005 Chevy Equinox from Drivetime, I found myself stranded on the side of the road with no warning whatsoever. Towed it to the ONLY mechanic they would allow only to find out that the engine AND transmission are completely blown. How exactly this happens in 1 morning I have no idea. The "Warranty" department says they will not be authorizing any repairs because 1 of my oil changes was done at home and I didn't save the Walmart receipt where the oil was purchased. Un-friggin-believable. Talked to nearly 20 different employees who all acted like I was the reason my car broke down. Told them to come get it and bring a flat-bed tow truck because I'm removing the ceramic brakes and rotors I just installed 2 weeks ago. But hey, they said I didn't take care of the car so what should it matter?

Everyone knows that bad credit relates to a bad interest rate. That's a given. But, having to pay high interest should not be complicated with inflated vehicle prices, fees, and costly warranties. A good friend of mine just fell prey to all of those at the Drivetime in Columbia, SC. His motor blew up just after the 36-month time period. He paid over twice the blue book, was socked with the 2395.00 warranty and was paying 21.75 percent interest. He did not have the money to have the engine replaced; therefore, he let DT repossess the car. So, I devised some techniques which may help people. First, go to the dealership and write down the VIN number, mileage, equipment, and any damage you may see on the car you are interested in.

Yes I’m very unhappy. I got a 2006 Dodge Dakota and I have only had it two months but have only had it to drive for 6 weeks. The rest of the time it’s in the shop. But that's the truck I use to take my kid back and forth to school and go see doctors. But last time I was taking it in to the shop the transmission did start smoking and I called. There is nothing they can do. I’m fed up.

I had a car wreck that totaled my car on the second day of my new job back in the middle of August of this year 2013. I went to DriveTime a little over a week later and found that I could lease a used vehicle. I had to put down $995 to lease the vehicle and would receive a 50,000-mile warranty with a $100 deductible. They forgot to mention I had thirty days to not have to pay the $100 deductible.. Now if I want to lease another vehicle, it will be another $500.

Let me tell you about Drivetime! I have had learned very good life lessons in how people/companies screw you over. I bought a car 7/11/13 and my former car was repossessed 9/4/2013. I was 19. My parents wanted me to live on my own. I had nothing but 2 jobs. They knew me well enough to know I will always be ok. So after a month of taking a million buses, I decided I would get a car. These car commercials were getting to me. I decided I needed to go to Drivetime with the lovely commercials they had. So on my day off, I took 3 buses to get to the one location. I test drove one car. They told me I was approved and only needed 1000 down and a letter from my employer say I worked x amount of hours.

I got ripped off because I wanted business elsewhere and my credit got screwed. Now I am having trouble purchasing things and you screwed up my credit. I am having a struggle getting my things together. I wish I never came to this place and I wouldn't be having a big pain. This is like an itch on my back that I can't reach. Personally I recommend that nobody buys anything from this company honestly. Customer service was really poor. They were very rude. The pricing outrageous! This company needs to improve itself. Many bad reviews and I'm one of them.

I have paid for my last 3 oil changes... Why? Because I use my account card and every time Sears calls to verify so I won’t have to pay my account comes up invalid and I'm standing there looking crazy if the funds aren't available. I had to pay for a new steering column on a 2007 Malibu, this was not my fault. And it had to be taken to the shop 3 times in 3 weeks before they determine the cause of my steering wheel locking up after I told them what was wrong and where the problem was coming from in the first place. I will pay cash for my next car if my credit is not up to par to purchase from a better dealer. But you live and learn just not to go back there again.

On June 21, 2013 I bought a 2006 Mazda 6. While I was concerned about the total price of the car I needed a car desperately so agreed. 5 weeks later, my son was in an accident in which the car was totaled. My insurance paid 11,366.98 for the car but I was left with a balance of 6,800. I called Drivetime and was told not to worry that I had GAP insurance. I was so relieved. The customer representative said I would only need to pay the 500 deductible for the GAP insurance and could come pick out a new car. When I went to get a new car, I was told I would need the 500 deductible as well as another 500 down payment on another car.

Walked in and had a sales person keep pushing & pushing me to purchase a van. From the time I drove off we continued having problems. I contact my salesperson who continually said he'd get right back to me. Never did so finally went into office and found out that he was fired for providing false info to customers. I tried to get them to help pay for expenses on repairs which they refused. So I asked for them to take back vehicle and they refused... I dropped off van at dealership, wrote to my Attorney General's Office in regards to the problem with all proof. I received a call from DT that they would zero my account out if I didn't take further action. I believed them but my credit now says I owe them entire amount of loan. I've been trying to contact them and always get told someone will call back. I have not heard anything yet. I am very upset my credit is ruined. Knowing the guy lied to me, they still don't stand up to their mistakes. How sad, they'd rather receive bad reviews than help people.

My husband and I purchased a van from Drivetime a year ago. Ever since then, it's been one problem after another. Within the first 5 months of having the van, we got stuck on the side of the road with a flat tire. Seven months later, we had to get the exhaust fixed. Just recently we had to get the water pump replaced, the cooling fan assembly, etc.

I had recently returned from 9 years overseas and had no credit plus I needed a car with a very low downpayment. I was very impressed that Drive Time satisfied my needs whereas 3 other dealers just sent me away! I have had the car for about 18 months and Drive Time has taken care of all of my needs so far. I understand that there are a lot of complaints here but my experience was very good so wanted to tell "the other side of the story".

Oh where to begin. The commercial is a complete lie. They charge you the 2,300 dollars for the free oil change or so they claim. You overpay on a lemon with high miles. They charge you for the GPS they put in your car. And when you do get behind they repo it then try to sell it which 3-5 days. Well I for one wasn't going to let them when. I filed bankruptcy 2 days after Drivetime didn't want to work on my payments which (I was planning on filing in January of 2014) my car is worth 15,498.12. If I would have let them take my car they would have still tried to add the APR of 21% which would have been around 25,000 on a used car. But I filed and put the car under the bankruptcy protection and only have to pay 11,498. So I for one say screw Drivetime. They are just trying to get rich and I just took away almost 14,000 dollars away from them. Yay me. Screw Drivetime.

We got the car on July 3, 2013 and signed up for auto pay. On Aug 3, 2013, they came and took the car due to non-payment. I told the lady that the payments were setup for auto pay, so what was the problem. I was told that they had not received any payments on the car since we had it. I was also told by the person who picked up the car that DriveTime was bad about that and that they repo four to five cars a week for DriveTime. I contacted someone on that Monday to see what the problem was. The rep I talked to told me to go to the bank and see if it was an error on their part. My husband went to the bank and was told that they have not received anything from DriveTime. To check with them to make sure they had the right account number, so the next day my husband called DriveTime.

Drivetime Glendale, Arizona - If you are thinking about buying a car from Drivetime, take the car to an outside mechanic for a thorough inspection. The 5 point inspection is not something that you can trust apparently, because I started having problems with my car just a few weeks after I bought it and only one thing was covered by the warranty.

I purchased my vehicle on 6/14/12 and its first trip to the repair shop was 6/18/12. It has been to the shop for repairs 12 more times since. I have replaced the O2 sensors, the catalytic converters, the cam and crank shaft sensors (4 times EACH!!), the radiator, the fan clutch, the heater core, the engine, the ignition, the PCM (computer) and now the EGR valve. I've incurred out of pocket expenses of $837 (and counting tomorrow I will pay another $200) for repairs not covered by warranty (this doesn't include what I paid out for rental cars) and have been without my vehicle for 72 (accumulative) days and counting. I've missed numerous days of work due to lack of transportation. I've spent uncountable hours on the phone with their warranty personnel...who are atrocious to deal with.

This is Erica from Acworth, Georgia with an update regarding my post. Well, the Drivetime people sent a tow truck to tow the Kia Sorento to Guinn's Auto in Marietta, Georgia yesterday, July 17, 2013. As I suspected and had reconfirmed, the engine once again has to have massive repairs done, i.e. Valve Cover Gasket replaced and oil leak repaired. Also, the Water Coolant Reservoir has to be replaced, thermostat and engine fan fuse (apparently were missing from the date I bought it). The mechanic at Guinn's Auto called Drivetime's Warranty Division and he was told that they would not be covering any of the repairs... Huh... I still have 12,000 miles of the 36k mile warranty. I've Voluntarily returned the car and I thank God my note wasn't due yet! So who is supposed to fix the car? Drivetime is a HOAX!!!! DO NOT BUY a can of soda from them!!!!! I'm next going to run an ad in the newspaper to further warn all consumers!!!

I purchased a 2005 Kia Sorento from Drivetime in Marietta, GA on November 16, 2012 and I smelled engine oil and seen engine oil splatter on the back quarter panel by November 24, 2012. I called the so called "Warranty Department" and "Customer Service" and the actual dealer for assistance. Of course, they sent me to "an approved vendor i.e. Sears at Town Center Mall in Kennesaw, GA" for a diagnostic check. After being tossed around and ending up at a Mechanic whom specialized in electrical issues, it was found that the vehicle: (1) electrical lock (motor) in front passenger door had to be replaced (2) valve cover gasket replaced (3) the fuel line was taken down and a sensor had to be replaced in this "thoroughly and meticulously inspected vehicle".

I purchased the vehicle on December 26, 2012! I was a little concerned about getting my car from them, and when they heard I had $3,500 to put down, they pushed harder to sell me a vehicle! I was going through a bad divorce and I trusted them! So some time went on and I needed to get the car registered, but the check engine light was on. In NV, the light has to be off to get a smog check! I took it for a diagnostic and they said a TP sensor was no good, so I took it to their shop and of course, it was not covered by warranty - which I might say, they make it sound like the best warranty in the world! So that cost me $150.00 and a day of pay from work! A few weeks later, my car started to make a loud noise in the engine area! I took it in again and they said the timing belt was loose. DRIVETIME said they just replaced the whole kit before I purchased it. I asked, “How could it fail within 3 months of having the car?!" So they kept the car Saturday, Sunday and Monday because it was such a big job! Never the less, I had to pay the $50 dollar co-payment and it was covered under warranty!!! THANK GOD.

I bought a 2005 Dodge Ram 1500 truck one year ago and it has been in the shop as much as I have had the truck. It has had to have a motor, transmission, exhaust, and now air conditioner repairs. I have to fight with them every time I have a problem… After the motor, they did not want to fix the transmission. They wanted to condemn the truck, make us pay another downpayment, lose 6 months of payments and get another piece of crap vehicle from them. When I call, I go through 10 to 20 different people and still get no satisfaction!!! They make sure they call me on the day the payment is due. NEVER DO BUSINESS THERE. I am thinking about taking legal action. They are selling junk with warranty and not wanting to do what they are supposed to do. They need to refund all of my money back and take back their truck!!!

Due to divorce and child support cutoff because of absent parent, lost job and bankruptcy, I had filed and hadn't been discharged from the death of my son. I was in need of a good used vehicle so I went online to find a vehicle and came upon Drivetime Corp., where I submitted an online application and I got pre-approved for a vehicle and was scheduled for a test drive. So when I arrived for the test drive, I was treated well. As we started with picking a vehicle, I was looking for something roomy and yet not too big and I came upon a Dodge Journey.

Beware to all!!! Warranty coverage is not on straight drive autos and they state that all major mechanical problems are covered. "They are not". Clutch went out on my auto after only having it for 6 months and they stated it was no covered!! I have had nothing but problems since I purchased the auto and am now returning with making & complying with all laws that can help others to avoid this problem. They are a rip off.

I am a disabled Desert Storm veteran. Drivetime claims that my vehicle is in collections. They're attempting to repossess the vehicle although payments are current.

I purchased a car in Jan. of 2011. My payments were always made on time. In May of 2012, I had to pay for a new alternator. A few months later, I was pulling out of my dad’s driveway and noticed a puddle of oil. I took my car to Sears and was told that they could not find anything. It is now June 2013 and my car still leaves oil in parking spaces, makes a clicking noise when I turn on my air and my battery (just replaced, 5 months age) light keeps coming on. I am driving out of town for a wedding, and I’m fearful of driving my car.

My wife and I first went to DriveTime in July of 2010 because like almost everyone that goes there, our credit was bad and we needed a car. At first, we thought we were making the right choice because the staff was very friendly and did not seem real pushy and also they were the only company that would give us a car loan and we would get what looked like a decent car. We bought a 2005 Mazda Tribute in July of 2010 from the store in San Antonio, TX. We had gotten an SUV because my wife and I were having a son a few weeks later and wanted something that would be easier to get an infant in and out of.

Don't get me wrong. Yes, I signed the contract not knowing any better, but I can no longer pay $400 a month for a 2003 Hyundai! The payment is ridiculous and Drivetime should be stopped. This is straight rape of innocent people and their hard-earned monies... I am returning my car at the end of the month! I am just going to take that repo and eat that. But they will never get another $400 from me! I have paid $5,000 already, owe $11,000 still and I don't see where that is beneficial to me!

I bought my 2003 MINI Cooper from DT 10/18/12. Six days after purchase, I found myself on the side of an interstate in Ohio, several hundred miles from home. My car had overheated and would not move forward. After a very miserable conversation with warranty, we were told we would have to pay $94 to be towed to Columbus. I was not happy, at this point. I got to Columbus and the tow truck driver was nice enough to take us by a convenience store to grab something to eat before taking us to the service center, which was closed. There were no hotels anywhere nearby so my husband and I had to spend the night in the MINI, with temperatures in the 30s and raining. Once the shop opened, we were told that the car needed a new tensioner and S-belt. It was a relatively quick fix, DT covered the cost 100% and within two hours, we were back on the road. The problem seemed to have been fixed.

I purchased a car from these crooks. While I had warranty coverage, I reported an issue with the transmission. I was forced by the terms of the contract to take the vehicle to their mechanic only (this should have been a red flag). The issue was supposedly "fixed" but after the warranty expired, the same issue arose again and they refused to assist with the issue. The car also began overheating and had numerous problems and needed thousands of dollars of repairs within a few months of buying it. I drive very far to work and back so the warranty expired fast and the car's issues arose quickly.

I purchased a vehicle on the 15th of May (that's right, 15 days ago). It broke down on the 25th. I went to shift from reverse into drive and the shift lever went limp. I had to call my insurance company to get it towed because Drivetime's warranty provider is CLOSED ON THE WEEKENDS. I found out that the linkage between the shifter and transmission was broken. OK, I could deal with that, and anyway, the warranty should cover it. After I took it to my mechanic, he found another $3400.00 worth of problems with the van. He says it's not safe to operate. Drivetime's warranty provider is sending an inspector to look at the problems.

I purchased a car through Drivetime in February 2013. I bought the car because I used to work there and the salesperson that I went through was an ex-coworker. We became friends so I wanted to give her a sale. After I went with the car, I found out that my license had a judgement on them and I had to pay $2,000.00 to get back. I called Drivetime two weeks before my due date and told them I was not going to be able to make my first payment on 03/23 because I had to pay for my license, plus my 30 days tags had expired so I could not drive the car. I needed to get it taken care of ASAP. They said, "Fine, send over the receipts." I sent over the receipts as agreed and told them that I could not make another payment until my next pay date of 04/15. The representative told me that I was okay to make the payment on the 15th. They continued to call me everyday after speaking to them.

They won't come and get my SUV fixed unless we have it towed and pay a $50 diagnostic fee. My husband and I are on a limited income.

From the time I purchased the vehicle, I have had nothing but problems with it. I had the car 3 days and it started bucking, sputtering and stalling. I took it to Cottman Transmission where Drive Time told me to take it. They made repairs on the vehicle but expected me to pay $50 and I told them sorry, it's not going to happen. I just barely purchased this thing and was told that it had all new parts on it. Then just a few months later, I was back in the shop with the same issue, bucking and stalling. The first time, they told me that the problem was a part that was similar to that of a distributor that is found on older vehicles and that it should have remedied the issue. Well, not so fast. The second time just a few months later, when it was demonstrating the same symptoms, Cottman told me that the vehicle had all the original parts on it. Now, when I purchased the vehicle, Drive Time stated that everything had been changed and that the vehicle was rigorously tested and that it had new parts (i.e. air filter, oil filter, spark plugs, etc.), things that would be normal tune up parts. Wrong!

My wife and I got behind on our payments. Drivetime repo'ed the car. Okay, fair enough. I called them and they told me for $1,500, I would be square and could pick up the car the following day. I wired them the $1,500 as they asked. They confirmed receiving the payment. I called the next day and they said, "Sorry, we sold that car already." Then they put a horrible mark on my credit. The kicker is we were one payment away from paying the car off.

I bought a 2007 Volkswagen Passat about a year ago. At first, I was happy with the car. Then after I took the car to Sears for an oil change, the problems started and kept on. When it rained hard, I was getting a shower in the car. There was a leak in the sunroof that had also caused damaged to the electrical wiring in the car. I shut the door, the sunroof would open or the windows would go down. I kept paying out of pocket for all of these expenses. Last week, I was at the grocery store and my Yorkie was in the car. I came out of the store and my car was gone. Drivetime had the car repossessed with my dog in it! They want $2300 to get the car back and $200 for a redemption fee. They can keep the car! I am over the problem with it. I have contacted an attorney and they are going to make sure that DriveTime does not have anything negative on my credit report.

My son bought his first car from DriveTime Auto, a 2004 Chevy Cavalier. I went to do the paperwork and was guaranteed this car had a clean bill of health. But if something happened after we drove off the lot and it wasn't caused by us, DriveTime would be responsible. After I was guaranteed that info, I signed the document that stated “as is”. Not even one week after purchase, the car had to be towed to find out the clutch was shot, fuel pump, transmission, brakes, battery, plus are all bad. Also, parts of the car are zip tied on. The total paid for this car was over $5,500 and has over $2,000 worth of work.

I gave a 200-dollar deposit to Drivetime and was told it would be refunded if I changed my mind. I found that I could not swing the payments and they still have not given me my deposit back. They suck and the bad part is my "friend" named Cory ** worked there and I trusted him. He screwed me just like they did. He says, “Try to get it back. It is out of my control.” Don't buy from them ever, and I mean ever. They are ruthless and don't care about your concerns...