DriveTime Reviews

Great service, great people, would recommend anyone to buy a car from DriveTime! I have already bought 2 vehicles from them and haven't had any problems. Great vehicles...

Service was good. I am very thankful that I was able to get what I needed, and I am very happy with my purchase. Christopher was very helpful and nice. I would recommend DriveTime to my friends and family as a good place to go to purchase a vehicle.

Service was good. I am very thankful that I was able to get what I needed, and I am very happy with my purchase. Christopher was very helpful and nice. I would recommend DriveTime to my friends and family as a good place to go to purchase a vehicle.

I can't work with the 2-week payment plan, and are not even spoke to about it. Now payments will be late. Soon as I can I'm going elsewhere, and just give them back their car.

I just wanted to say my overall experience buying my car was absolutely amazing. Richard was so nice and understanding. He went above and beyond for me. I'm definitely going to refer people to your location...

Great commercial. Very misleading... My son called twice to make sure they were actually going to be able to help him. He drove an hour to Plano for some sales lady to treat him like trash. She told him straight up that she wasn't going to help him, if he didn't have $6000.00 down. He had a car to trade in, they said that they wanted cash. WHAT A JOKE!!! When it sounds too good...

The most pleasurable car buying experience ever! Everyone was professional, yet inviting. Charles added much needed laughter to my day! I would recommend the Morrow location to everyone!!

Emeka was amazing! He truly helped us find something we would love! We had our baby with us and the staff was very considerate!

All of the staff were very real down to earth professionals. I felt that I chose the right place. My car is exactly what I wanted for the price I needed. Also THANK YOU for having a place for children to feel at home with. The area is perfect for allowing parents to take care of business while keeping kids busy. :) Thank you again!

Malik **, TJ and Wayne were awesome! We had a terrific experience!

Salesmen and employees were very professional, helpful and courteous from beginning to end. A special thanks to Cameron and Brad.

Joseph at the Glendale store was just GREAT. Went above and beyond what was needed for the deal.

My mother and I went into DriveTime just looking to see if I could even get approved for a car, and we were immediately greeted by Steve who helped us the whole time. He was so helpful with us, the poor guy even skipped his lunch to make sure I was leaving with a car of my choice. I was so nervous to make this huge commitment, but Steve made this whole process a pleasurable experience. I recommend anybody who is a first-time car buyer or even anybody who's tired of the pushy salesmen.

It was the easiest car buy I have ever had. Thanks so much to Windy and George.

Really liked Dexter. Very knowledgeable. Good salesman. Had a brake issue after leaving the lot. They started to grind. Have an appt. to get checked out. Hopefully DriveTime will take care of it. Not Dexter's fault. He was great through the whole process. I think you may need to inspect vehicles a little better. Overall a good experience pending our issue being resolved.

I never thought I'd be able to purchase a newer vehicle. They made it painless. All my future vehicles will be purchased there. Thank you Debbi for making this one of the best and easiest decisions of my life.

Well pleased with the service. Friendly people with excellent customer service skills.

I had the best time buying my car at DriveTime in Riverside. Mrs. Beverly ** was the best. She really knew her stuff and she worked hard to get me the car that I really wanted. Thanks so much.

Very happy with service. James and Will very professional and exceptional service. Love my car. Will recommend to everyone.

Mostly great. Only bad thing to say was car wasn't cleaned inside and out as salesman stated.

Mallory saleslady was best. She even washed the car, checked fluids, test drive three cars with me and my wife. Then she had to change the loan twice. She was so nice. You need more like her. Best salesperson I've ever had. She probably sells a lot of cars for you.

Daniel ** in Torrance, CA, he was amazing!!! I would recommend him and his site to ALL my family and friends in need of a car. He stuck with me until he found me the perfect car for the perfect price!! Thanks Daniel.

Luis and Salvador was great!! Very professional, answered all of my questions. Helped me pick out the right car for me. I got a Hyundai Sonata Limited, and I love it!!! Thank you so much DriveTime!

Thank you everyone.

Great customer service. They have a dealer but they need to improve more and imagine to the public, they need to change things to make a great company.

We could not be happier with the service we received and the way we were treated at DriveTime. Ben ** was not only very knowledgeable and helpful but he really genuinely cared about our situation and tried to help us out as much as he could. We would definitely recommend Ben at DriveTime if you're looking to find a great car and be helped by a great salesman!

I was very happy with the employees that I dealt with. Chris was awesome and has a great personality. I appreciate the help in hard times.

The customer service rep was amazing! I got what I wanted & the price is great compared to others I've researched.

I had a great experience at the DriveTime location. The sales representative, Lakiesha ** was great. She made the experience great. She was very knowledgeable and made me feel very comfortable.

Drivetime saved my life. Thanks for getting me approved on my low income. Now, because of them, I will be able to get the things done on time. Thank you again!

The employees at DriveTime were very helpful and willing to work with my husband and I on trying to get another vehicle. Each person we worked with were polite, respectful, and explained any information we may had questions about and went over all the information we needed to know that was related to our vehicle we were purchasing. Yes I would recommend a friend to go through this company to get a vehicle. Thank you again DriveTime for all you did.:)

Services was great and they helped me out quickly and assisted me with the type of down payment I needed with the payments. Turelle & the general manager was great.

The experience was good. Rated them a five stars. Would recommend them to friends. They made the experience less stressful. Which is a big deal! Courteous staff. Overall good experience.

With just turning 18 and having no credit it was so hard finding a car and being approved. Not only did DriveTime get me approved but they got me into a car I love! The service was awesome and even though they had to stay over for an hour to finish my paperwork they were so kind. Thank you DriveTime! I highly recommend everyone to check here when looking to buy a car.

Horrible, rude, not helpful at all!! I will make sure to tell people not to go here!!

Great company with an amazing staff who off the bat had a genuine purpose to help us find a perfect vehicle to match my needs. I left the lot feeling atop of the world. DriveTime really care.

The whole staff was very courteous & professional. The process way very easy. The financing & terms AWESOME! Very pleased with my 2010 Mercedes-Benz. Thanks DriveTime! Easiest auto finance I've ever EXPERIENCED! CHANGING THE GAME!

Very satisfied. My salesperson Felix was very professional and the personnel there are very friendly. Thank you for making my experience a good one. Next purchase definitely will be there with you again.

I am well please with my purchase. Vehicle seems to be in very good condition and cared for. Staff was outstanding and very professional, in fact Sales Mgr. Josh called me just today to make sure all was well.

I had an awesome experience with Eli and Lance. These guys deserve a raise...

It was a true pleasure to deal with the team, Karla and Kiovani (as well as the finance team) Jurgen, and I am sorry I did not get the 1st finance person name. It was quick and painless but they took their time explaining everything in detail. The overall experience was a pleasant one and I hope to return.

I enjoyed most of my time at DriveTime on Winchester & love my new Honda! I would recommend.

My experience with DriveTime was beautiful and I feel really good about the car I chose. The staff at DriveTime was very helpful, especially Shannon **. I didn't feel any pressure from the staff and I was allowed to look at cars without any pressure. The paperwork was very simple and easy to follow; Shannon answered all my questions. Overall, the whole staff was very kind and respectful.

My experience was very pleasant and everyone was very friendly. They were upfront with everything and I would definitely recommend. The only thing I wish I could change is the extremely high interest rate but overall I'd rate 10 out of 10!

I had great experience! My sales advisor Corley ** was awesome!

The process was quick, and not long and drawn out.

My experience started off not so great but was turned around. It was a great experience and I left very happy.

I had a wonderful experience at DriveTime! The staff was very patient, as I was a first-time buyer and had no idea what I wanted. They were very helpful and made sure I was happy. I did not feel like it was superficial as it may be for some dealers. I am very pleased with my purchase though DriveTime.

Excellent customer service. Friendly! Fast! Funny!

Amii was great! She even came and picked me and my son up! Now that is service! We felt comfortable the whole time and the gentleman who went over the contract was very thorough and friendly. I believe his name is Andrew. I will recommend DriveTime to my family and friends!

Very satisfied with your company DriveTime. Would recommend DriveTime to all of my friends, family and whoever is asking for a vehicle. And I would recommend them to Labreem, a dealer very good person and the manager Bernard. Very good people.

My experience was good at DriveTime. Michelle ** and Sales manager Dayne ** were really good with providing me with a good selection of vehicles that would fit my budget and we're able to work with my budget to set payments on the vehicle that I chose. Because of my experience I would recommend DriveTime to anyone.

Had a good experience buying our vehicle in Concord. Had helpful, nice people at the dealership throughout the entire process.

We had a great experience with all the staff.

Darrell helped me get the perfect truck. He was friendly and very helpful.

This being my first time looking at purchasing a car and learning about the entire process was made extremely easy and my entire experience with this company was awesome! They were extremely helpful in answering my questions and choosing a car! Would definitely recommended this company and do further purchases with them in the future!

Customer service was very professional and friendly; however, the start to finish process of purchasing our vehicle was too lengthy. We are from out of town and it took two days to complete the purchasing of our car.

Our salesperson was very personable as well as knowledgeable about the vehicles we were interested in. DriveTime has a really good thing going for people in the market for a vehicle. We were in and out in no time at all and couldn't be more pleased with our purchase. Thank you!

Thank you to all the guys in making sure our purchase was easy. We brought one car back and traded for another one but they took care of us!!

Anthong and Matt made my car buying experience very easy. I had been there for almost 2 hours and didn't even realize it. They are awesome at what they do! I'm telling everyone who will listen to go to DriveTime!

I'm very happy with my purchase. Very happy with the dealership. Very helpful and caring!

I had a great experience. Everyone was so helpful and kind. It was so easy to buy a car with bad credit.

I am very happy with my purchase. I've been looking at the Audi A4 for a while now and got to find it here. This place was very friendly and helpful. Thank you all there at DriveTime???

The insurance is bad on vehicle that you don't have even a week. Should be able to fix problems if any. I'm just a very unhappy customer.

The service was friendly, fast and respectful. The salesman (Keith) was very friendly.

This was a wonderful experience. Everyone there was nice and friendly. This is only place I would buy my cars.

Crystal ** was awesome. She went above and beyond the call of duty. Drew was easy to talk to. He was patient as was Chris and that meant a great deal to me. Thanks DriveTime for giving me a chance. But I thank Almighty GOD THE MOST. HE SENT ME TO DRIVETIME.

Shannon at the dealership was fantastic. Very personable and also she made the buying experience very comfortable.

When I went to DriveTime I never met so many helpful people. They greet you as soon as you walk through the door not knowing which one to choose from but for me mine was already picked. Mr. ** was the most helpful person I ever met. He broke down everything so that I may understand because at the age of 22 we don't know much but I'm glad I've met him. Buying a car from here was like amazing for me. I went a whole year carless and they set me up on installments so that I can pay my down payment which was awesome and I thank them for that. Lastly I want to thank the entire staff for their help in getting me in a car so I can get to and from work every day. Thank you guys so much!

Had a great experience. Walked in, was greeted right away and helped out right then. Did all they can to get me into the vehicle I wanted and was very friendly. I recommend them to anyone looking for a vehicle!

My experience was wonderful.

I had a great experience. I really appreciate Linda and all the guys. Thank you for everything.

Thank you. I love my new car.

New car. Amazing transaction. Very pleased.

Overall my service from DriveTime has been great. I love the vehicle I selected. However I began to have issues with it 3 days after purchasing it. I did get the warranty so hopefully the shop is able to fix my car.

Our vehicles we traded in were VERY unreliable and dangerous!! So glad we decided to go to DriveTime!! We were at the office for nearly 8 hours, but it's worth the wait when you have 2 safe vehicles to go home in!! THANKS EVERYONE at the Miamisburg, Ohio DriveTime office!!

This is the second car we purchased from DriveTime with John **. We appreciate his time, patience and professionalism with our family to help make sure we got what we were looking for in our vehicles. A huge thank you to John and the staff at the E. Colonial branch.

Our thanks to Ben ** for such a great job! Couldn't have asked for any better experience. Thanks to Chris, as well.

If I knew I had to put as much down I would have picked a different car but there was a mix up on what Altima's. One was for 400 down, and the other was for 1150.00 down but the car shown to me I was told it was the 400 down car when it was actually the higher down payment car, but didn't find out or told this in until the end. My helper was wonderful. The mistake was made by his manager. Overall they all was friendly and the process was so long I didn't want to start over.

My experience at DriveTime was pleasant with no surprises or pressure. Buying a car can be stressful but I choose DriveTime because it was easy to see the inventory online and because of their BBB rating. I am pleased with my experience with the sales and financing people. I would recommend DriveTime to others.

I was overall pleased with my experience with DriveTime. Every employee was friendly and willing to help. Process was a bit long but they were helping many people. I would recommend buying from them.

It was a great experience working with your company. The customer service was excellent and I will tell everyone about the service. Thank you!

This was the best experience I have ever had with buying a car. They were all very friendly and did not push to put me in something that I did not want.

I enjoyed the experience.

My wife and I don't have the healthiest credit. Our car was about to die and we were desperately in need of a dependable car. From the beginning when I walked into DriveTime. The experience was very encouraging. Our DriveTime Rep did everything he could to get us into a vehicle. Best place around!!! Thank you DriveTime!!!

My purchase at DriveTime was smooth and stress-free. I applied online prior to the in-person visit to the dealership location. Since I utilized the website, when I arrived for my scheduled appointment, I knew which vehicles I was interested in. Once I decided what vehicle I wanted, it only took an hour to be on my way home with a clean new to me car with a full tank of gas! My salesman Philip has a great personality and enjoyable to work with. Also the manager Justin was on point making sure everything went smooth.

As first time buyers from a dealership, we loved the experience we had at DriveTime. JJ ** was our representative and he was the sweetest person and helped us through the whole process. Barron ** also helped us stay excited through the piles of paperwork and insurance sort out. It was a great experience and I will recommend the DriveTime to everyone I know (New Braunfels location especially!).

I love the fact that I was in and out within 4 hours of arriving. If the vehicle I wanted wasn't at a different location I would have been out way earlier. Staff was awesome. Chann my salesman was on point and the manager lady was great as well.

I enjoyed my experience at DriveTime. Everyone was friendly and helpful. Thank you.

I found that Samantha ** to be very helpful and knowledgeable. Elliot ** was great getting me the best deal. My first experience with buying a car at a dealer was very enjoyable.

I couldn't be happier with the experience we had yesterday. The vehicle we were originally interested in was transferred when we got to the dealership, but OJ took his time and helped us find one we ended up liking better. Y'all really take the stress and hassle out of buying a car!

Best experience ever.

Wonderful service!!! Great experience with Cecil... thanks!!!

It was very friendly not aggressive and Sean was very helpful.

DriveTime was very professional and friendly. I would recommend anyone to visit this dealership to purchase a vehicle. Thank you DriveTime.

He was respectful and knew his job inside and outside. Didn't take long at all. Love dealing with Drivetime at that location. We bought a 2009 Jeep Patriot from Cedric of Garland Road location.

I would like to say how wonderful it was to be treated so nice, respectfully and all my concerns taken care of. I have told all my family and friends about Tiffany who works at DriveTime mobile. She was great!

Everyone was very nice and had great attitudes and manners. We are very happy with our trip and purchase.

The experience was amazing. I've been afraid to go to dealership because my credit was not good. DriveTime made that fear go away. They made me feel like I mattered. I would recommend to anyone.

Just an awesome dealership and people, and I am very pleased with my van. They were very patient and helpful, and made it a lot more easier to go through the process, and I as well as my family and husband loves the van, and it's very clean, and drives smooth and quiet.

My experience was excellent. Niecy was a pleasure to deal with. Timothy explained everything accurately. I would highly recommend them to friends.

Great. Good with helping us. Very happy to have used DriveTime to purchase our new car.

Thank you all with your customer service and assistance with my new vehicle purchase. Your staff at the Mesa store was awesome and worked hard to get what I wanted and I truly appreciate their efforts. Me and my wife were so blessed to have the staff assistance and the service they show their customers. So thanks again DriveTime for life.

HAPPY CUSTOMER!!! The best experience and satisfied with my purchase.

We had a very good experience with DriveTime. Adam at the Wendover, Greensboro NC store exceeded our expectations with helping us get the car that we wanted for a good downpayment price and affordable payments! I would definitely recommend these guys to anyone as it was a hassle-free, worry-free, good experience.

They got me into a car while I was building my credit score. The Glen Burnie office has a GM that works as hard with his crew! Shout out to best Davis and James!

Pleasant experience. Easy process. Would recommend!

We had picked a 2010 Ford f-150, found out transmission was need of replacement before we got home, now it's in shop.

My experience with DriveTime was awesome. All of the salesmen were friendly and knowledgeable about the vehicles. Coming in I immediately felt a warm inviting vibe and the mood stayed that way the entire time. Also I left with the car I desired in a reasonable amount of time. This is my second purchase with them and I'm not going anywhere else!!!

I just want to say that James did an amazing job, and when he was busy and Noah stepped in, we were still pleased. The process was smooth and we could not be happier. I also want to mention that Carnage was very quick and respectable as well. Very happy.

Interior. Was somewhat dirty. Needed vacuum and cleaning of inside.

Service was a little delayed once you sign in, also wish the process was faster. I should of physically seen more vehicles available to me rather than trying to see them on a computer screen. Overall satisfied with my choice and the service. Kiarra and Fallon are great!!!

The two salespeople I worked with were great, made buying a car very easy. Lori and Detroy were the best. Found the car I wanted and needed and I'm loving it already. Thanks for that.

I HAD A WONDERFUL VISIT. THEY TOOK REALLY GOOD CARE OF ME. They just didn't put me in anything. I had told them what I want and they really work with me to put me in something I want. And also the salesman was amazing.

Armon was the best salesperson. He was fast, efficient, and super helpful. Definitely go and see him in Torrance if you're looking to get into a car!

When I was referred to DriveTime I walked in thinking I would receive the same answers I have before.. NO! Renata was my initial sales person. She was relatable, and extremely pleasant. Justin broke down everything in words I could understand. Lol.. And in the end Emeka finished up the sale. It only took literally 20 minutes to get approved. My down payment was unbelievable, considering I purchased a 2013 Hyundai with very low miles.. I'm just happy and I can continue to get to my patients. I LOVE LOVE LOVE DRIVETIME! YOU GUYS ROCK!!

The whole DriveTime team was awesome, but a special thank you to Amber & Kenny. You guys rock. Thanks again.

Great overall experience. Good customer service. Great car deals. I recommend 100%.

This is my third car with DriveTime. Why is it my third? Every car I have from them was terrible so I traded them in within the 5 days. Now not to mention I am 6 months pregnant so I really need to get around. When I first got the 3rd car Ivan the store manager promised me all kinds of things that would be fixed through warranty.

Thank you to Austin **. He was great. Answered all our questions and helped guide us with the best fit for our family and budget. We love our vehicle and were very pleased with everyone who helped out.

My experience at DriveTime was very pleasurable. My salesperson was very knowledgeable. The manager was very helpful. My overall experience was a 10. Thanks.

Was my first time buying a car on my own. Everyone made me feel good and was happy for me.

Bought out our vehicle at DriveTime and we absolutely loved our experience!!! Would recommend DriveTime to anyone!!

The people were great. They help me find a car that was for me. The customer service was off the charts. Thanks DriveTime.

Great people there worked with. Zachary great guy and great easy pleasant experience.

Going in I didn't think I was driving out of the lot with a car. No money down and payments still affordable. Thank you DriveTime!

You guys are miracle workers and I got the vehicle I wanted.

We had a great experience from beginning to end of our purchase from DriveTime... Great dealing with Jared and the closing Mgr. Made our purchase easy, hassle-free, quick, and enjoyable... Many thanks.

When I was first looking into a car, Jamarcus was assigned to me first. He helped me pick out the perfect car, at a perfect budget, perfect everything actually. I took my boyfriend with me the day we went to see the inventory and it was full of laughs and smiles but getting down to business as well. By the end of my visit, I had a 2013 Chevy Cruze picked out. We told Jamarcus we would be returning in 2 weeks, but sadly he was transferred to the Camelback location. So if you need help, and comfort about a car you will be selecting, I highly suggest you ask for Jamarcus. Exceptional service.

James ** at the Dixie Highway, Louisville, KY store was phenomenal. We had the best experience purchasing and dealing with him. Abby ** was also exceptional. They listened to our questions and made us at ease. Bonus points for being so great about my wild kids!! Will be coming back again.

The day was long processing paperwork. The day ending well with me driving off lot with a vehicle. Thanks to a fine group of people.

Prius. Had a great experience - thanks so much!

I just want to say a big thank you! Y'all are awesome. I came in with a plan and y'all made it happen for me. Very quick and I am so happy with my Chevy Equinox. Thank you so much!

All the people there were extremely nice and helpful! Especially ANDREA! She was so humble with a warm smile and determination to help you! There's not many people like her!

Quick, easy, and efficient! Best car buying experience ever! Thanks AJ and Tim!

I've had a great time with my salesman Mr. Othell **. He was great. I felt comfortable there even when I was stressed out on the previous car lots. I will be returning for 2 more cars. Thanks. You guys are great. Thank you.

The customer service I received from both Aaron and Zev was outstanding. They didn't make me feel like I was just another customer. It made buying my first car experience great.

I was worried at first but Cedric and Bobby were so helpful and I was so glad I was approved. I am enjoying my 2014 Nissan Versa Note so much. Couldn't have had a better experience. You guys are the best. Thank you.

I had a great experience with DriveTime in Madison TN. I had 2 great sales people accommodate me Ashetin and Christopher. They made sure I was comfortable and satisfied with my purchase. Yes I will recommend customers.

Everyone was really nice and polite...

This location has a good customer service. Associate at this place treat visitors and customers with respect. It was a wonderful experience.

I had a wonderful experience with DriveTime! I have to give a huge shout out to Matt for going above and beyond for us. He took the time to drive to the Lombard, IL location to pick up the vehicle that I wanted! Super guy!!! Exceptional customer service!!! And then James - another great employee. He assisted us when we came in to pick up the vehicle. He went over all of the paperwork, recall information, history and went through all working components one by one on the vehicle. And last, but certainly not least, there was Shelly. Her bright smile and professional demeanor made the buying experience even more enjoyable. She explained all of the financing in detail and made sure there was nothing that we did not understand PRIOR to signing any paperwork. She did an awesome job as well!! Just want to thank Matt, James and Shelly for all they did for us and for making us feel valued as your customer!!! Great job. :)

This has been the best car purchase experience ever! Josh and the DT team made everything so simple and fast! I will decently buy my next car with DT!

Melody ** and Nick were fantastic. Having bought and sold over 200 cars from multiple sources this was by far the easiest car buying experience I have ever had. Not only did they find the van we had been wanting, they got me the options I wanted and our favorite color.

Great place to get a car. They will approve you, and you will walk out with a car.

Jarrell was the best!!

My experience was great. I would definitely recommend anyone to Drive. They are very polite. My sales representative Eli was very professional and made sure I understood everything dealing with my contract. So, yes I would recommend a friend.

I feel like everyone should be on the same page. I've had to come back to the dealership twice to fix errors your sales people made. Highly dissatisfied.

Antwan ** is a great salesman. He was patient, very detailed, he made sure I understood all that entailed my vehicle purchase. The managers were awesome as well. Very supportive and made sure I understood everything before the deal was finalized. Thanks Glen Burnie Crew...

The overall experience was great. The process to sign the papers and the car inspection took way longer than expect though. Other than that, great place to buy a car.