DriveTime Reviews

I am very happy with the purchase of my vehicle. It's an great truck and I still can't believe that I own it. I would recommend drive time to anyone.

Wesley is the best. We went the first day and chose a Pontiac Vibe... It had some issues after we drove it off the lot so we brought it back. No problems whatsoever. I even got a better car than what I had!! I love my new car!!! Thanks Wesley and Drive Time!!! :)

I'm really thankful, because I was able to get a truck to start a small business. You guys give me that second chance that I needed. The personnel at Drive Time on Decatur Ave here in Las Vegas, NV, they were really helpful and took the time to help me to acquire the vehicle I needed, thank you.

All the staff at the Drive Time south Austin location were so helpful and I was in a new car the same day! I'm so happy. Thanks, Drive Time!

High Interest Rate. Gave me a 15.9% interest rate saying, "Most people get 25+%" interest rates. I was told a good rate was 2-9 and 9 being the most it should be especially since I have good credit.

First I'd like to say thank you, thank you, thank you to Shai at DriveTime on Atlantic Blvd, Jax, FL. I had been looking for the perfect tuck and the right price with no luck, just added frustration. Then I just happen to go to DriveTime and met Shai. She was was fast, friendly, very professional and knew what she was doing.. I drive in with doubt and a car that had no headlights or reverse and very little money down. But drove out with my new GMC Sierra. Thank you DriveTime and thanks again Shai for your excellent customer service.

I purchased a 2008 Chrysler 300 from Drivetime have had the car less than a year.. Well the car stopped running and I had to have it towed to garage.. It was the Front control module (FCM) that had a short in it.. well figure since the car cost me $18,000 I assumed I had a good warranty (who would spend 18,000 on a car with a useless warranty). Well obvious I did, the warranty dept told me that that part is not covered in the warranty (WHAT!! ) so they would not cover that repair $800.00 dollar repair job on a $18,000 dollar car that is kinda cold. If I was the owner of Drivetime and I wanted to keep a loyal customer I would have at least offered to pay half.. but I got blew off. So thanks Drivetime I've always had high marks for you guys but I question that decision now.. merry christmas

The service was great. Very easy and understanding to work with regardless of the situation you are in. Willing to work with you to get you the best approach for buying a vehicle. Thank you.

I purchased a 2004 pickup 4x4 on 16 Nov 2013. Prior to purchasing the vehicle, I went online shopping and reviewed several other web sites before coming to rest with DriveTime. The other sites either didn't have what I was interested in or the price was a bit too pricey for what I would pay. My first encounter with DriveTime was a very positive one even though they didn't have the 4x4 I was seeking. The sales person Mr. Dontavian ** told me he would search for a 4x4 through other locations and follow up soon. He did. I met up with him, we talked. He had me sold after about 45 to an hour.

I recently participated in the Champ program and traded in my Van, and purchased a new car. The management and the sales team at the dealership in Arlington, TX went above and beyond to get me a great purchase. As I have in the past, I will definitely send my friends to get the same treatment, and have the same GREAT experience I had.

Have had to literally walk to work for 5 days, 3 business and a weekend. The Columbus GA office was completely and totally inept at receiving and returning the completed contract. While walking, Georgia was hit with a cold spell, so the walks were that much more daunting. I will not ever recommend this dealership at any location to anyone else. I can only imagine what loopholes maintenance will come with. The lone beacon of hope in this process has been Ms. LaTasha **.

I was referred to DriveTime by my goddaughter. I went to the location on Pershall Road. I was greeted very warmly and professionally by the staff. Natalie helped with the application process and showed cars available in my price range. I chose the 2011 Ford Focus SE. I traded in my old car and two days later I drove home in my new car. The car is great. I have told my friends to purchase their cars from Drive Time.

There was no pressure in our selection of a vehicle. The entire process was clear and professional. We are very happy with the entire process.

I came to the Decatur DriveTime to do the initial paperwork the day before my appointment so that my appointment would be quicker. When I got there Kat ** assisted me with all the paperwork and worked with the financial side to get me approved for zero down so I only had to make the one trip. Then she worked to help me find a vehicle after going through five or six that did not work out. She found one I liked and qualified for. And lastly she and the other crew stayed late to get it all done so I didn't have to come back the next day. All in all, it was more than I expected!

I had a pleasant enjoyable time there. They made buying a car simple and fun.

I was trying to Google search places on the internet to be able to buy a car. Their advertisement was what really got me on Google because it said like almost anybody can get approved and that they worked with people. I chose DriveTime instead of a different auto dealer because everywhere else around here wanted a cosigner or wanted me to put a crazy amount of money down. But at DriveTime, they made it really easy to pick from the vehicles they had to offer me, and they even have the vehicles that I didn’t have to put any money down.

I first heard about DriveTime through a relative. We did a walk-in and started looking. It was my first time shopping with them. I purchased my Kia Soul on the 9th. I had it financed. My experience with the salesman was 100. I’d recommend them only because of the salesman. He was awesome. But I’m going to be honest, the other people in there, I ain’t going to say all that.

They did an excellent job. From the very beginning everyone there was kind and helpful. I would recommend the Mesa Team to anyone!

Bought a Impala. Had a great experience and would recommend Drive Time to anyone! It was fast and easy.

I worked with star and manager at Tulsa location and they were very nice and provided awesome recommendations. Love my car.

Friendly staff and they most definitely are there to help you! It was a pleasure buying my first car from there!

Yes, I have been enjoying my car in my name only. I have really worked hard to improve on my credit and will continue. My son came with me and he was very satisfy with the deal.

Everyone else was nice and helpful except for the person doing my paperwork/deal. He didn’t seem to want to be there, got aggravated a couple times putting stuff into computer then kinda pushy with paperwork and inspecting the car.

Was greeted cordially and promptly. The application process was stress-free. The personnel didn't berate me for less than perfect credit. I will definitely refer my family and friends. Thank you all. Omar was knowledgeable and professional.

In my opinion the sales lady that helped me was very professional and answered all my question to the best of her knowledge. If she was unable to, she found someone that could.

Drivetime was one of the best car lots I have been to. The people there were very nice and friendly... I will buy my next car there soon as I pay off the first one.

I am thankful for a second chance to rebuild my credit that was once very good. I love the vehicle I purchased. I understand that people with bad credit are high risk. The high prices and extremely high APR I feel just sets most working and/or struggling folks up for more more failure. I wish I'd come here first when I purchased the vehicle I traded in. I paid on it faithfully for two years and the place I got it from wasn't even reporting to any of the credit bureaus. Thank you for your help, Drivetime.

I had a great experience. It was good to have a dealer work with you on trade and payment options.

I worked with the same salesman that I did before which was great. Very nice and friendly people in Lewisville. I drove three cars and liked all three. Finally picked one. I was not rushed and they answered every question I had. I have been back three times. I love these guys. They are very fast and they do not disappoint you.

DriveTime agents were not overpowering and were receptive to my preferences within my car buying experience.

I was a bit skeptical about the company at first. I did a web search for car loans for low credit and two companies came up. Drivetime and another. I looked at the other first and it seemed to be okay. Then I looked at the reviews and saw that many of their "approved" customers (like me) were not actually approved at all. I decided to do further research on DriveTime and I'm glad I did. The staff was friendly and helpful. This was the first time that I purchased a vehicle on my own and it was a great experience!

I would highly recommend. Eddie, Nacole and Matt were all very professional and very helpful. Thank you all.

Everyone was very helpful and friendly. Explained things well.

My saleswoman, Candice **, was a very nice person. I know they're trained to be so but it helps to chit-chat while you're signing a five-yr commitment. Thank you Drivetime for Ford F150!

The staff was great. Pricing was fair and the interest rate was better than I would have gotten anywhere else. It was the best car buying experience ever.

My Van is awesome! Words cannot explain how blessed I am! Thank you for working with me and allowing me to trade my old van in for my new edition!

I had an excellent experience working with DriveTime. They knew my financing guidelines and worked to find a vehicle that would fit within my budget. Everyone was very helpful and I would recommend to others. However, I did become frustrated that the process of closing on the car took so long. We were at the dealership for 3 1/2 hours just to sign everything to bring the car home, even though we had an appointment, and our salesman had confirmed that time and the terms of the purchase. It would have been helpful for the dealership to have had more of the paperwork ready when we got there. Otherwise, I really felt everyone was super professional and helpful.

Very knowledgeable salesman, very clean lot and customer service waiting area. A large selection of cars. Professional staff to assist with any questions all the way down to the maintenance man. A number of nearby Drive Time dealerships. Very reasonable payment plans.

Recently got a new car. The first one had some problems but they let me exchange it for a new one without any problems. Had me in and out very fast.

Overall, my experience was good. Just taken back about the APR - 20% is kind of high.

The DriveTime experience was great. You hear bad things about the dealership experience, but I was pleasantly surprised with how they were able to help us. It took a little longer than expected, but still much quicker than anything else. They broke down the numbers and were very thorough on what to expect. And above all, our sales associate, Stephanie, was amazing. She was patient and very helpful. We had two toddlers with us, and her understanding the need to be patient with us really made the difference. Never for a second did I feel that she did not want to be there. Complete attention and clear desire to help us.

Had a great experience here! John ** from the OBT store in Orlando, FL was awesome, friendly, and made everything go as smooth as possible! I would totally recommend any of my friends to come here for their next car purchase. Thank you.

This is my second time using Drivetime and both times the service was terrific. Great selection of cars to look at. If the overall time would have been shorted (3 hrs) I would have given them a 5-star rating.

Very pleased with my entire interaction and sales process. Laid back, no pressure and very friendly environment. Would gladly recommend to others.

I would start by commending your company for getting people (like myself) with credit issues into a car with a low down in most intense. But, the extremely high monthly payments and APR on the loan almost sets the buyer up for trouble. Why can't a company realize that some individuals need a chance at lower payments or at least reasonable APRs... Just wondering out loud.

Our entire experience was amazing!! Every employee "in person, or over the phone" was very helpful and respectful. My husband is a server and I am a professional hairstylist, so it is very hard to prove our income. Drive Time took all that into consideration and did everything they could to help us out and get us into our car... when other dealerships wanted to just brush us off.

The experience that I had at DriveTime was with the most professional and helpful sales associates that I have ever encountered. Katherine was very helpful and attentive in providing the best service and care in finding me the right vehicle to fit my financial need. From the moment that I spoke with her on the phone, until the final signature was signed, she was there to help with any questions that I had. My credit may not be the best but she did her best to put me in a vehicle that I could afford! Thank you Katherine!

The Customer Service at the Pershall location was superb. I was greeted by someone as soon as I got out of my car. Everything that was explained to me about DriveTime I loved. The day I purchased my car was very comforting and not very long.

I had a most satisfying experience with the Drive Time team at the Judson location. I have dealt with Fred ** on several occasions and have always found him to be helpful, honest and a pleasure to do business with. On the actual day of purchase, Jeremy was equally as helpful and friendly! Love this team and have recommended them to family and friends.

Car buying experience: I was really pleased with the attention and friendly staff.

I am very pleased with the overall results of my purchase. Ian was very patient with me and answered every question I had.

The people at DriveTime were very punctual. They were super-duper friendly being that I’m a loyal client. I paid off the first car a little bit fast but they honored everything. I got a couple more payments left on the previous car but when I came back, they reviewed my record and my history with them and I ended up in some kind of VIP, something called the Champ Program. And they saw where I had never been late and stood by me. They checked their vehicle before they gave it to me and gave me more information that I needed as far as hospitality.

I wanna say thanks to Terry-my salesman, Rod- sales mgr & the GM on Memorial Drives location. I am pleased with my purchase and the entire process. Thanks fellas for allowing me to grow.

I felt like at was at my family house!!! Awesome team !!!

l love my new car and I loved the experience. They were great and very helpful. It was fast and easy.

I am a return customer of DriveTime. My first car was paid on time and I paid it off early. I moved overseas and returned 7/13/13 and needed to get another car. Because of my previous experience, I returned to Drive Time. I have even referred at least 3 people in times past to DT where they purchased their cars. I purchased a 04 Infiniti G35 which appeared to be in good condition. Within one day, I returned because the a/c wasn't getting cool enough. The service department put new freon in the car to address that problem. A month and a half later, I had the brakes replaced. The mechanic made me aware of a suspension problem; the front and rear arms were completely bad and nonexistent.

I have a bad credit. All the dealers I went to in Vegas neglected my business. When I went to DriveTime Decatur Blvd branch, Katherine treated me with utmost professional respect. She was enthusiastic to help me. I got the vehicle from her because I appreciated her customer service. The vehicle came secondary in my priority. DriveTime is awesome! Outstanding customer service, fast and reliable personnel. Thanks Katherine for making me feel like a VIP. More power to DriveTime for this pleasant experience.

Very nice and if I had a question they could answer it, and not have to wait to because they had to ask someone else.

Bought my car from DriveTime and financed it with them and they did a bait and switch on me. Now some company called Santander is the company that I pay. Watch out for these guys, all smiles and grins. Must be they know what is about to happen. God forbid that you miss a payment, 10 to 15 calls a day. Then when the car gets repoed and damaged, they wash their hands of all things.

The entire team at Mesa DT was more than helpful, coming together at certain points to process everything I needed. No one refused even the simplest questions, and from 9 in the morning until 7 at night, every single employee seemed to enjoy their job, and not concerned with the clock, going home, etc. To be completely selfish, I'd say my experience with Ms Jacqueline ** was all but divine. Willing to help me with all that was conceivable, understanding, and patient. Towards the end she seemed more excited than I did. She is a wonderful asset to the DT team, keep her around. I want to send her more customers.

I have had my car since July and my check engine light has come on. I brought it to 3 different mechanics to have it looked at and all three said that the Cadillac converter was shot and it didn't seem to be something that had just went within the last couple of months. So I called Drive Time and there is nothing they can do for. I think it's unfair that I have a car for only 4 months and have to put $700 worth of work into it.

Great service! Fast and friendly! The car we got was in great shape...love it!!

Great customer service. Jonathan and the staff at the Okeechobee lot were very courteous and quick to resolve any problem. I would recommend them to anyone.

Lisa ** was with me every step of the way. She didn't feel like a sales person but more like a friend who cared about what I really wanted. I was very impressed with her.

The cars were in good condition. Some attention to repairing superficial body damage would make them more appealing as would a more thorough cleaning. The staff was very engaging and friendly. I got a good car at a fair price.

Everyone was nice. I was pleased to find the low down payment. Satisfied customer so far.

My husband awoke to find his vehicle had been stolen from our home. No way to work. Just landed a new job after being laid off for 4 years. Went to Drive Time to just look around, spotted a vehicle and check with the sales associate and the manager, and they made arrangements for me to get the vehicle I wanted and help save my job. Thank you so much for all your help.

The only suggestion is to have a higher standard when prepping or delivering the vehicle. If the vehicle came with floor mats, power wash them, vacuum them, and lay them in the rear of the vehicle for the customer to see. Don't throw them away. If the floor mats are beyond cleaning, then throw them away and put in a set of floor mats as a customer courtesy. I used to work as a prep tech in a car dealership. You can see the example of what I am telling you about at goldsteinauto.com. Just pick ANY used car and see the pictures. They will include the pictures of the floor mats. After all, I did spend a lot of money on this vehicle. It should have INCLUDED them.

I did business with DriveTime before. I first heard of them through an advertisement. I needed a recreational vehicle and purchased a Ford Focus. The process was easy. They were helpful and knowledgeable and all my questions were answered. They made me feel comfortable with being pretty much a transaction that was from beginning to end very flexible. They are good people to deal with and have always treated me right. I was very impressed with the way I was courteously made the transaction.

I had a wonderful experience at DriveTime. They were really helpful and knows what real customer service is. The only problem I had was the wait, but they wanted to make sure that everything was done right. Thank you guys at DriveTime on I 240. You are the best.

I am overall happy with my experience at Drivetime. They were very nice and helpful. I am pleased with the vehicle I purchased. I would recommend them to someone with not so great credit who is in need of a vehicle.

From my initial visit, I was welcomed and the gentleman that worked with me was very professional, patient and helpful in explaining policies, paperwork and the car purchasing process with Drive Time. On my second visit to finalize my purchase, the young lady was also very professional and helpful. The finance manager reviewed the paperwork and took his time with me. My overall experience was excellent.

I had a excellent experience at DriveTime. I came into the dealership nervous, but the staff put me at ease.

The staff did an amazing job. Everything was explained clearly. They also answered all of my questions. And made sure I understood everything before signing anything. I definitely will be recommending them to family and friends.

My wife and I went to DriveTime in Glendale, AZ to see if we could qualify for a vehicle. Our experience was, I have to say, Brilliant!! Josh (our contact) and his manager, Mario, were absolutely great. They go us into a vehicle that we can afford at a rate we can deal with. My wife has now a vehicle for her birthday. Thank you, DriveTime.

My experience at Drivetime was wonderful. I didn't just get a great new car. I got new friends.

The BEST car buying experience EVER!!!! No fast talkers...no pressure...they treat you like a person...with respect. I want to thank Selmon, Jarrod, and Candence!!!

We had a great experience with Drive Time. Very nice, friendly staff. The truck we want wasn't on their lot in Pensacola so they got what we wanted from Mobile, Al and had it waiting for us. Michael and all the crew was very very nice people. I would tell everyone to buy a car from Drive Time.

Problem with the car losing air. I had them balanced but it is still losing air. Also I thought that this car had Bluetooth but it doesn't work. I should have kept the blue 2010 Sebring. If it is still there can I exchange this car that I have for this one? I am not pleased with this car.

Finding a car on a limited income and not so great credit can be really stressful. The staff at DriveTime were so welcoming. The staff took their time and explained the process. I really appreciated not being pressured to buy a car that I could not afford. I had a really pleasant experience and would definitely recommend DriveTime to everyone.

I was very pleased with knowledge and professionalism of the staff at Drive Time in Midlothian, VA. They treated my family and I with respect. They thoroughly explained all details of my loan. I am very excited about the car I chose. I plan on referring my friends and family to the friendly staff at Drive Time. They offer great cars and honor their "you're approved" motto!

I was sooo nervous when I arrived because my credit was, well, less than perfect. But I was immediately greeted at the door with a smile and a handshake. Great options provided to us and explained in a way I could understand. And most importantly, I didn't feel pressured! We found a really great car and they worked with our income. So I finally feel like someone believes in me! Thank you! Experience was great!

My experience with DT (North Plano) is always a good one. This is my second purchase with no regrets. Thanks.

All sales associates were knowledgeable and very helpful concerning process, offers and inventory. They made sure we completely understood all aspects of the buying process.

Murl ** is the go to guy to get a car. With an unfortunate situation, I was left without a car and Murl went above and beyond any sales person I know to help me out. He had no problem running me around to pick up the papers I need, wait for signatures and anything else I may need. He also stayed well past his shift to finalize everything and to make sure I was happy with the vehicle I received (which I love). Everyone else in the dealership was lovely, friendly and helpful. And entertaining when things got a little drawn out and boring. I'll recommend Murl and Drivetime as often as I can. :)

I was greeted very professionally. And everyone was friendly and helpful. I did not expect to drive away in a new vehicle, but they worked with what I had and was able to afford and I drove away in a beautiful new vehicle. I would recommend Drive Time to anyone who needs a new vehicle.

I knew what I wanted, done all legwork.... Jing was fast and had me out in two hrs.... as I asked.

This is the second time I've gone back to DriveTime. The people there at the store I was at were awesome! I would reckoned that store to anyone!

The sale process went ok. However I was hoping to have the keys and car in my possession sooner than Tuesday evening, supposedly. I made down payment on Friday, Nov. 15 not realizing that I had to wait for my loan papers to be signed by mom. All in all, I just wanted to drive off the same day I made down payment.

I had one the best car buying experience I ever had and I am very pleased.

I earn an above-average income, but due to divorce and other factors in my past, have pathetic credit. I found Drivetime to be a very feasible hybrid between the "big dealers", who make you feel very bad about yourself, while wasting your whole day and the unctuous "buy here, pay here" lots, where one has no confidence the vehicle will last past the first payment due date.

Excellent - The service, effort, professionalism and hard work. I loved the experience and will send others.

Overall, I was pleased with my experience. My sales rep was nice and patient. The only real problem I had was the non-negotiable price of the car. It was priced almost 30 above what it was worth. I was told it was set by corporate so they couldn't lower it. Anyway, I paid a little more, but really got the vehicle I wanted. I'm happy with my overall experience.

The whole experience was good. Very friendly and very helpful staff, was very knowledgeable. The only thing I didn't like was the cleanliness of the car when I received it. I wanted to take the car home but I will be taking it back to have it cleaned up.

Drivetime reps were amazing. They got me approved even with no credit and got the the truck I wanted. I had very little to start with and now I have a great vehicle.

The employees were very friendly and always met me at the door, always offering refreshments.

My mom was looking for a car as well and she found out about DriveTime. I live in Texas and it’s kind of hard to get around with public transportation here so I need a car. I don’t have a lot of credit. A lot of places, either they were quoting ridiculous interest rates or weren’t willing to work with me. This is the reason why I chose DriveTime.

After reading all of these reviews, I decided to try a little test of my own. I submitted a fake online name with fake address and personal info. Guess what? The fake info was APPROVED for over $20,000 in financing on a car from Drive Time. Folks, these people are FRAUDS! The pre-approval means absolutely NOTHING!! They put a GPS tracker on the car when you buy it. If you fall behind ONE day on the payment, all they have to do is punch up that GPS and BAM that car is repossessed.

The only thing that stopped me from giving a higher rate was the fact that the computer system froze and they could not complete my trade/purchase and I had to drive my old car home and couldn't complete my business and take possession of the new car until late the next day. But Candace ** of the Riverside dealership gave me excellent customer service and you seem to be selling better quality cars now.

My sales advisor was extremely friendly, knowledgeable, informative and most of all very patient with me as I looked at every vehicle on the lot 3 to 4 different times as I was unsure of what car to buy or lease but with her help and patience, I know I bought the perfect car. And I couldn't be happier. I also want to mention that the sales manager, Patrick, and the senior sales associate, Patti, were both very pleasant, helpful and again very patient as I was still signing documents an hour and 15 minutes after the store had already closed. So all in all, my experience was great and I absolutely have and will continue to recommend the Montclair Drive Time to all my family and friends! Thanks again! :-)

I have seen DriveTime over the internet and on one of my friend’s license plate. I felt like I can start doing it on my own now since I have a stable job so I went there. I’ve seen that there’s no credit or bad credit there so I chose them. I didn’t know if my credit was bad or if it was good, but I know I needed to build credit.

I was looking for a vehicle because it’s time to rebuild my credit and their program seems to be a little more manageable for someone that has a credit problem than most so I chose them. I financed the vehicle last Saturday. The process was fine and their salespeople are awesome. They tried their best to get you what you want, get your payment need and things worked out. They do work hard for you. The experience was painless.

Jason, Chris, Frank, Tim and Team went above and beyond to get me my new car. I had applied at other dealerships but only qualified for a $10,000 car due to medical bills on my credit because of my time in the military. It was so comforting to know that I could get a new car without my credit being taken into consideration. I absolutely love my new car and everything that they have done for me. My visit was top of the line and I didn't feel pressured at all. DriveTime is honestly the company I will recommend for years to come and when I'm ready for a new car they will be the first people I go see because of the way they treated me and the level of service I had received. Way to go guys and thank you so very much.

Corey and Jared were both very helpful, courteous and professional. Was very impressed and would recommend to anyone. Keep up the great job. Thank you.

Everyone was nice and helpful. This is why I always come back to Drive Time, because of the people who make the time to help me out when I arrive. I'm very happy with my decision that I make. Thank you, Drive Time, for always making the time to help me choose a vehicle I can count on.

Great car and great price. I liked that the payment plan is affordable with the cost of living. My only complaint is that after I left the lot and got home, my fuel light flickered on and off though I'm not low and the oil is clean. Salesman could have been a little more personable.

My experience with Drive Time was excellent. There was no pressure to purchase a car, my salesman was very helpful and thorough in answering any questions I had. My customer service experience with them was above and beyond expectations and I would recommend Drive Time to anyone.

I got a vehicle with your company and within the first few days it was acting up. I took the vehicle back to you guys and you guys got me into another vehicle and so far I’m satisfied with my new vehicle and enjoy it.

I purchased the vehicle on a Saturday. The Monday after, I was starting the vehicle to go to work, the battery was dead. On the day of the test drive, the vehicle had to be jumped. The vehicle was sold with a faulty battery. I purchased a new battery. The vehicle drives fine now.

Wow, the guys at DriveTime in Glendale, AZ treated me with all the respect in the world. I have never ever had no experience like that. They treated me with dignity like if they knew me wow offering me coffee, popcorn wow and they promise me that I will get a car even if my credit was a little bad wow so that I can have the opportunity to fix my credit up again wow that made me and my wife feel so so great. Thanks to all of my friends at DriveTime.

I picked out a Dodge Nitro first. I drove the car to work. My job is a 30 mins drive. I felt uncomfortable - my legs was too long... lol the car was too small. I called DT and ask if I could trade it in. They said yes... I'm driving a Dodge Magnum!!!! Thanks DT.

Easy and quick process. Upfront and no B.S. No pressure to buy, buy, buy!

Christopher was more than patient and kind through my car buying journey. Because of him, my experience at DriveTime was pleasant.

I had the best experience at DriveTime each time. All you need is a little patience and it pays off.... it really does. I want to thank the Mesa facility for the most pleasant time. From the test drive of both vehicles to the best tasting popcorn. I want to Thank Robert, Corina, Kim, and for my second visit Mrs. Jackie and of course Josh. The best treatment and respect I could ask. They did their best both times and it paid off. I got the vehicle I wanted without hesitation and the transition was so smooth. Thank you, DriveTime, for everything!!

My salesman's name was Andy and he took very good care of me. Not only me but my family too. I had two small children with me and he was patient with all of us. Well not just Andy but the whole dealership was patient with my restless 4-year old and my newborn. The sales manager was great. I was treated with respect and they catered to my needs as to what I was looking for in a vehicle. I got the exact vehicle I was looking for and they really took the time out to put me in a car that I wanted and made sure I was able to stay within my budget. I would recommend this dealership to anyone who asked my opinion on where to purchase a vehicle.

The team at Drive Time New Braunfels is deserving of an award! They are friendly and take the time to really impress and take care of every customer that walked in. I will tell everyone I meet about my experience and send them to this particular location because of the GREAT job they did! Thank you, New Braunfels Drive Time team!!!

I'm a returning customer. I upgraded my car w/ no problem and no money down. Not to mention this car is way better and customer service was outstanding.

Kurt, my salesman, and Travis, the GM, were great! They made the car buying process simple and easy!

I have been with Drive Time for a very long time. I am now on the Champ team. It has always been great to visit Drive Time. The only negative feedback I have is that the phone calls are too much.

I have to say this was the absolute best car buying experience I have ever had. It was even better than when I bought my motorcycle from Adamac Harley Davidson. I will definitely be telling everyone I know! Thanks so much to Larry (mng.) and Ms Kay. Neither of which missed any detail from start to finish... I am a totally happy camper :-)

The best service that I received out of any establishment I've been to. You could tell the whole crew really wanted to help and I left feeling like I made new friends. The process was very quick and accurate and on a scale of 1 to 10 I would give them a 100 lol.

Needed to replace a 12-year-old car, staff was very friendly. Only drawback small lot, limited selection.

DriveTime was able to work with me to give me a loan for the car I wanted... and could afford. I'm happy to be getting my credit back on track as well!!! I would recommend DriveTime to anyone needing to rebuild their credit! They also had a great selection of vehicles.

It was a little bit rocky at first. However, Shai, made me feel as if better. She was an awesome sales person. It was great watching everyone work together to make things happen for me.

Customer service was great. Everyone was laughing together and made me enjoy my experience.

They have good customer service. Plus the cars match pretty closely to Kelley Blue Book value.

I had the best experience buying my truck at Drive Time. All employees were very friendly, knowledgeable, and professional. My wife bought a car from the same location several months ago and because of the great experience we came back to buy my truck. Again with excellent customer service. I think the best feeling is to not feeling as pressured as other dealerships. We love the environment. I want to give special thanks to Randy, Robert, and Lindsey!

He went over and above to make my purchase enjoyable. John was great. Thank you.

I was very undecided about a car but DriveTime Winchester waited patiently until I found me a car.

I had a very good experience at drivetime the people were friendly the location is convenient to burlington. Thank you DRIVETIME.

Good, I was worked with to get me the vehicle that I so desperately needed.

The people are very nice and helpful. I loved my last car through DriveTime but needed bigger, so used the champ program and got into a bigger vehicle. Several years ago I went to buy my first car. I had money for down payment and all but no credit history so everyone wanted cosigners etc. So what started out as exciting turned to frustration when no one would help. We happened to drive by DriveTime and my boyfriend pulled into the lot. And we looked and to make a long story short, I walked out with my car. Thank you DriveTime for giving me the chance to prove myself.

The staff was very helpful and nice and I am very grateful for that. It means a lot nowadays how some dealers are just out to sell you a car and not worried about after the sale, but Drive Time wasn't that way. I would recommend the dealership to all my friends and anyone else.

I would like to say everyone at Drive Time in Ocala was very helpful. I was a little unsure at first but I found my vehicle 2007 Chrysler Pacifica and I'm traveling along way with it so I let you know how that went when I get there. As of now this car is the best vehicle I have driven. The only thing is my gas gauge was on E when I left so i put $40.00 in it and that gas gauge went past half full. I was very impressed with that. So Thank You Everyone.

I really liked how the Customer got treated in the store and how fast everything went. It was quick but Ryan Hickey told me everything I needed to know to buy a car and he helped very good to go through all the paper work!

I was in a major accident in Feb of this year with my kids and husband in the car. My truck was totaled but we were all ok. Bad thing we needed a new car and with really crappy credit scores we decided on Drive Time. Big mistake. We put 2000 down on an 05 Dodge Durango and we were also at the dealership for 6 and a half hours!!! And anyone out there with a 5 and 6 year old knows we were miserable. After getting our car it was about 2 weeks when the issues started. Out of nowhere my entire dash lit up and all my gauges were on and the worst part was no headlights, break lights, emergency lights, nothing. Also the drive shaft would get stuck in park.

I bought the vehicle for my wife and she is loving it so far. The experience at the dealer was superb.

I have never come across a dealership with such friendly staff. The staff at DriveTime did everything they could to help me find the right vehicle and took the time to answer every question I had. I would definitely recommend my friends and family to have the DriveTime experience!

So far, I've been very pleased with my recent Drive Time. Everyone was very friendly and informative.

Brandon assisted me with my first purchase. He ensure that he heard my requests and helped me to find a car that suit my needs. He provided me with all the details and ensured I got what I was looking for in terms of payments etc. He even went past his shift to ensure that all was completed including taking me to the insurance company close by to ensure I could drive my car off the lot. Honestly, the service was spectacular and the reception was amazing. Kudos to Brandon and his team!! And kudos to Drive Time!! I look forward to having an even more wonderful relationship going forward!

Everybody was super nice and they worked together to get me a nice car.

The customer service was great. Every time I went to the dealership I was always greeted and acknowledged. Every member there always smiled and looked to be eager and happy to be there. I was informed is my options but everything was up to me on what I wanted for me and my family. I will be a returning customer. Thank you.

Was pretty simple. I do not like that we were required to sign up to auto draft and I do not like how difficult the emails are. They are misleading and hard to just view my account online. Otherwise the salesman was nice and went pretty smoothly.

We have had our check engine light on since we bought the car. We keep taking it in and having to pay the deductible to be told to take it back and pay deductible again. One time Amacco did not charge us. He too thought they were being unfair. They have taken over 8 months to change our payment plan, which they pushed on us. And after we thought we got it squared away we still get harassing phone calls 2 weeks out of the month from them. We have asked for help in writing to no avail. Our due date is either 24th or 27th of the month now and just 2 days ago they were calling my references. We called last night. They say we are 3 days late. So after one day late calling our references, when we are not late because due date is the 24th.

I was already a customer with Drivetime and going through the process of the Champ Program. Lance was very helpful but Zev was the genius who put it all together. He was a pleasure to work with and made it all as smooth and fast as possible. Great guy, and Lance was also a very great guy. I went from a 2003 Isuzu Ascender to a 2007 Ford Expedition.

The staff @ the Dixie Hwy location in Louisville, KY was excellent with service. The guys worked hard especially Van to make me comfortable & happy with my purchase. I will recommend DriveTime to others.

The members at this location were all very pleasant. However, Jeffrey ** and the finance members were Awesome!

From the moment I went on the Drive Time website until I drove my new car off the lot I was impressed with the customer service. First of all the website is easy to navigate, and the phone call I received after I submitted my mini application was timed perfect, and gave me extra confidence I was making the right decision to go visit a Drive Time lot in person. Second on the day of my visit I got a phone call from a Drive Time salesperson, Rob, who updated me of what I needed to bring in the case I would buy a car. Finally when I got to the lot in Mesa I was greeted by Kim **. She was very helpful in helping me select a car and getting me financed to getting my car cleaned and gassed up. As you can see the whole process of buying a car was made easier with the help of the Drive Time excellent customer service.

Rhett ***** was my salesman and he did an awesome job. He was very informative and did a great job going over the entire car (lights, horn, windows, radio, etc.) to make sure everything was working properly. He explained all the paperwork that he handled as well. He is an asset to your company. Greg ( I do not recall his last name ) was also very personable and professional. The overall experience was great because of the no pressure setting. I was very pleased.

Tyler, the store manager finally took over the reins and made sure that we got the vehicle we wanted. Before he took over, it wasn't looking like we were going to be taking a vehicle home with us. It was not really anyone’s fault. There just weren't any vehicles in Ohio that we really wanted except the Nissan Titan, which was at another store in Columbus. After Tyler crunched numbers for about an hour, he made it work and they went and got my new truck. I am Very satisfied with the results. Thanks for taking the time to accommodate our needs.

My experience at Drive Time was awesome from beginning to end. Everyone was friendly and helpful. Customer service was incredible and far beyond what was expected.

From the time we visited the lot to the time we drove off with our car, the experience and professionalism was amazing. Great staff and made us felt welcomed and important. Thank you for a great experience.

I had a great experience working with Julius and the staff. They were patient, listened to what I asked for and worked hard to make sure I was happy with the deal and the car that I was able to get approved for. I would recommend and have already started recommending DriveTime to friends and family.

Would like to thank Nick for all his help getting us in to our 2006 Chevy Cobalt. My wife just loves it and I now feel better that she is driving in a safe car. We have already told family that they should use Drive Time. Thank you.

They help me in every way possible to get what I wanted and I'm truly happy for that.

Buying a vehicle at DriveTime was made so simple. Charles and Tyler were great and did answer all my questions. Tyler went above and beyond by sending Chris to my home with a jump box the morning after I bought my vehicle because it wouldn't start. He also gave me information for two in network auto shops to get my vehicle looked at. My only complaint is that sometimes information was explained differently by associates of the dealership, for example the fee for towing with a warranty. I would like all associates to be on same page and have consistent information.

My first time at DriveTime was a very good experience. I learned a lot about the car buying business. My second was even better. That's when I purchased my car. From the first call to Charlie, he was patient and helpful. Jamon the sales rep was professional. The sales manager explained all of my paperwork. I will recommend DriveTime to my friends.

I would like to thank Felicia and everyone at DriveTime for great customer service. You made this experience very pleasant for my son and I.

This was my first time EVER getting a car. I also went in by myself not really knowing the process that it takes to get a car. I am 24 years young and my mom told me to go check out Drive Time off of Capital Blvd. I went and the help I received was excellent. It was for a GOOD bit of the time, but that was mainly due to me wanting to test drive different cars. The sales rep I had, Travis, was very patient with me. He understood that picking a car is not a fast process, unless you already have in mind the exact car you want. The best thing about Drive Time that I really loved is that they do trade-ins and also create a car list for you that is affordable for you income. They make it work so that the car payments will be based on your income and not what retail suggest. One of the managers, Jason, was also VERY helpful in helping with paperwork, making a decision, and helping making everything affordable! I would highly recommend going through these two guys for buying a car.

This is the second vehicle I have bought from Drive Time & the experience was as easy as the first one. I have already recommended them to friends & family both.

I did not know that I would be paying twice as much for a $10,000 car and it was used and check engine light is on plus it has a dent. I'm very disappointed in that. Then when I took it back because of its issues I got the runaround.

My recent experience purchasing my new car was great the staff was helpful and informative.

I put a '07 Lincoln on the layaway hold plan for 2 weeks and I went in to pick up my car and the salesperson got paper work ready and car ready... Sales reps. were courteous and friendly...everything was explained to me and my wife.. I enjoyed Drive Time and its sales reps. I am looking forward to doing business with Drive Time in the future.

I had a great experience with Drive Time. The staff was great. Very friendly and helpful. The whole staff made this the best car buying experience I have had.

We had a great experience with Heath, Daniel and Carrie. We were treated with dignity and respect at all times!!!

I was very happy and surprised with the lack of push that the dealer representative gave. I was treated with respect and given several cars to choose from. The way I was treated boosted my pride in humanity.

My experience at DriveTime was wonderful and greatly appreciated. Thank you so very much. I love DriveTime and I will recommend you every time.

Great experience. This is the second vehicle I purchased through DriveTime.

The entire staff at the Mesa location were friendly, courteous and helpful. They took the time to explain all of my options and spent time making sure I was satisfied. The facility was clean, including the bathrooms. My salesperson, Kay **, was especially wonderful. She made my buying experience very pleasant. I would recommend Drive Time to anyone who was in need of a vehicle!

I was pleased with the help I received. I drove off with a new car! I am exuberant and couldn't be more happy! My car has only 30,000 miles on it and I have a five year, 50,000 mile warranty. I have already begun to tell other people where to go to purchase a new and reliable car... DRIVE TIME!!

When you tell the customer 'guaranteed' it better mean 'guaranteed' without any additional money due. I was told that I was on the Champ program and was guaranteed 0 percent down, lower APR, and $500 rebate. When I arrived I was told you would need $439 down. I said no then got my everything I was told above but they added by balance from my car to the new car which is NOT what I was promised!!

Process was simple, great staff to work with and they explained everything well.

My overall visit and experience at the dealership was very rewarding. All the people at the Downey location were very friendly, as well as helpful with my vehicle purchase. The managers, sales person all were knowledgeable about information which applied to the vehicle which I purchased. Manager was willing to make sure that I understood every document that applied towards the purchase. My salesperson went through all the details to ensure all the features were working on the vehicle (Ford Fusion, 2008). I would make it my choice to recommend others to apply for a purchase at the dealership.

I just purchased a 2005 Chevy Avalanche with DriveTime and they were spectacular. I received fast and friendly customer service. The sales process was not pressured and they answered every question I had without hesitation. The condition of the truck was immaculate. I am extraordinarily happy with my experience with DriveTime and my sales person Ebony. I will be bringing others to them real soon.

Justin ** was such a nice comfortable man to deal with and so was your manager. It was a good experience, made me feel comfortable and at ease and no pressure whatsoever.

From the moment I walked onto the lot, I was cheerfully greeted and a sales representative was able to help me right away. They listened to my needs and my situation, and were able to get me into a good vehicle in very little time. Every employee at Drivetime had a positive attitude and were very friendly.

I enjoyed my 2nd experience w/ DT. I think it's a great place to buy vehicles & the sales people are great. I've had to also some service work my last truck & it was so simple, no hassle, quick & easy. Yes this is the car truck buying place.

Found the car I was looking for at a reasonable price. Sale people and sales manager were very friendly, never too pushy.

Drive time is definitely the place you would want to go and getting a car! Drive time gives you hope and making sure when you leave with the car. They check everything to make sure its working. And not only that they will give you the history about where the car been before you purchase it. So people go to them. Their job is to help you get a car.

Travis and Anna worked with me and my situation. I left with the vehicle I wanted and the price was very fair.

It was a very pleasant experience to purchase from you. Very professional and an overall excellent customer service.

I bought a car from Drive Time in June this year. And in October, I was in a car accident and the car was totaled. As soon as my insurance information was received, the sales associates got me into a newer model by five years, with less mileage, a lower interest rate, and my payments are nearly the same. I saved over $7,000 thanks to the total loss coverage. Overall, I am completely satisfied with my car and buying experience with Drive Time and I will highly recommend them to anyone looking to buy a car.

I would tell everyone to buy from Drive Time. They are very sweet, understanding and caring.

Everyone was so nice!!! I will gladly refer my friends and family.

They were very honest, straightforward and better friendly. I would definitely recommended DriveTime.

Matt and his crew worked their tail off late at night to get me into the car I wanted with a very reasonable down payment. Not only did they stay past closing time, but they helped me get insured and registered. Very professional. Much thanks!

My salesperson was great, easy to work with and explained everything clearly.

I could not be more pleased with my experience with the bulk of Drive Time's staff and process. The salesperson I worked with, Nick, was friendly, understanding, and easy to work with. He explained things quite well and took the time to ask questions. DriveTime says that their customers are not just a credit score number, and I believe that! They definitely lived true to their word on that, and I was treated quite well as they worked with my financial information to find a payment that would work with me. My only complaint is that when I was ready to buy, it took almost two hours to get the papers ready and go over them with me. However, I understand that it may have been a busy night.

Great service, clean, helpful, polite. Frank helped us every step of the way. Thank you.

Love our new car from DriveTime, great people to work with. Aston the salesperson that helped us was great, got us in our new car fast... Will recommend to others who need a car.

I have never had a more miserable car buying experience in my life, and I'm 56. Took me 3 days to buy this car. I needed a co-signer, because I co-signed for someone else. The salesman at the dealership assured me that all of my paperwork was done and ready, all we needed to do was my co-signer's part. We went into the dealership at exactly 9am, when they opened to finish this up. We had a non-flexible time limit that we had to be out by. Three hours later, they were still miffing around with who knows what. My paperwork was not only completed, but not really even started. Bring pay stubs... nope, don't need them. Bring them, no don't bring them...

My experience with DriveTime and the very helpful staff at the Myrtle Beach Lot was 100% satisfaction. They went above and beyond to make me and my vehicle-buying experience a very pleasant experience... I thank each and every one of them from start to finish... Thanks Guys - You are the best.

I've gotten the runaround at other places. But I sat down with Josh and let him know my exact situation. He worked with me on getting my 2nd vehicle from DriveTime!!

Ryan approached me when I walked in the door and he listened to my experience in the past and immediately started to find sources to help me get into a car that I wanted to drive... He succeeded at helping me and I was driving away in a car that I choose. I thank him and the other young lady that helped. They have wonderful customer service skills.

Josh was very helpful. He was a pleasure to deal with in buying a new car.

Felt that our overall experience was good and we would definitely recommend friends in the future. Coming from a customer service environment, I was impressed. My only recommendation would be to minimize the paperwork process.

Both Jessica and Gerrick were excellent associates. I felt extremely at ease, and I felt like they were working very hard to ensure my satisfaction.

Predatory lending on Blacks and lower income consumers. Drive Time sells HIGH mileage, overpriced cars at obscene interest rates above 25% and puts customers on bi-weekly payments they can’t afford. They prey on low informed consumers, they lie about warranty coverage and they terrorize customers via criminal collections practices - breaking F.D.C.P.A. and harassing employers causing job loss and humiliation. Ernie **, founder, is a criminal with an arrest record. Look him up. They have criminals in management, stemming from Battery to Criminal DWI. Characters such as Al ** with multiple sexual harassment complaints are part of the corrupt culture of this criminal organization.

The customer service was excellent and friendly, however, the A/C was broken on two cars that I was interested in and had to be worked on causing the time I was without a car extended a couple days.

Although the Norfolk dealership did not have the car I wanted, they were able to get it from Newport News the very next day. On the day I signed for it, Norfolk store was having technical difficulties, so we had to go to the Chesapeake store to do all the paperwork. It was an interesting day, but not a stressful one. Heather and Tim were fantastic at helping with the finance questions and Antoine was great with answering all my car questions. Overall, it was a fantastic and pleasant experience.