DriveTime Reviews

I just wanted to say as far as car buying goes this was by far the best experience I've ever had. The sales lady Elena ** was very professional and courteous. She really help me the whole way thru the process. She worked my deal to fit both my wants and my budget. She was very knowledgeable on the cars on hand and at other locations. Then on top of that she called to today to see if I had any question or concerns about my car. She also told me I had left my sunglasses in my trade in. She really went out of her way to ensure I was happy. I was so pleased by her level of customer service I already told 3 of my friends about her and gave them her card. Thank you to all the staff at the Decatur location everyone made me feel welcome and as my sale was important to them as it was me. Rachel even explained that I could save time and get my plates online. Thank you again - I'm a fan.

You guys are lucky to have Jade on your team. The Downey Branch word can't express how good the team is.

DriveTime got me into exactly what I wanted. A little more than what I wished to pay, but small compromises must be necessary. I would definitely recommend them for anyone looking to buy a car! Very quick, very professional, never shied away from answering any question that I had.

The buying experience was friendly and one of the easiest car buying times I have had. Everything was explained and they let you know upfront what they can do for you. It was hassle free.

I felt like family at DriveTime. Christina was very helpful and friendly nice person and also Daniel. Thank very much for helping me out. I really needed a vehicle and I also the following day went to my interview and I'll be working soon. Thank you so much.

Everyone at DriveTime was very welcoming and helpful! I really enjoyed my time with everyone there! I am really enjoying my Honda Pilot. I love it! I would and will recommend anyone and everyone to DriveTime!!!

Robert and Julius great workers.

Tim and Alvin were sooo helpful. They stayed late...really late...and made sure I drove home with the vehicle I wanted. Tim even popped more popcorn just because my daughter wanted some!! My experience was phenomenal!! Tim and Alvin deserve recognition for their outstanding customer service!!

It would be nice after a month of calls to your customer service leasing department someone would actually take time and assist with the current situation at hand. I have now tried for a week to reach "upper management". No one is ever available when I call... that I have previously spoke with. No one has ever returned my call... No one will allow me to actually speak with a manager or supervisor that has some actual resolutions to this issue. I am tired of talking to people that are unable to resolve this matter and provide a reasonable resolution for this inconvenience, stressful, and more than anything a financial burden. I should not have to obtain legal representation to have a simple issue resolved in relation to poor customer service and quality of the products being sold. This is horrible. No one is willing to help (I have names of everyone I have spoke to there and direct numbers that no one ever answers).

My daughter purchased a car from DriveTime in Columbus, Ohio. She put $700 down on the car, so why she owes more after 2 years makes no sense. She paid on time every month for two years to build her credit. After 2 years she went to trade the car in and she owed more than she borrowed. So for two years she paid and none of those funds went to the principal to pay off her loan. So she decided to let the car go. DriveTime sold the car at an local auction in Ohio and sold it for exactly what she bought it for. Now she is told she needs to pay $10,000 plus to pay that loan off. PLEASE, PLEASE DON'T BUY A CAR FROM DriveTime. She is 25 and now has to start all over. She has made several call to DriveTime and nobody has an explanation. She has not heard from DriveTime since the car has been sold to tell her she owes money. It's been 7 months since the car sold and this is affecting her credit.

I was not paid or asked to complete this review. I have been a DriveTime customer for about 15 years. I am now in my 4th vehicle through DriveTime. The corporate management is interested in making their customers feel respected and appreciated. I have always gotten quality vehicles from DriveTime. Thank you so much to Patrick at corporate HQ, Mr. Theodore ** at HQ, James ** at the Brandon location and Lauren (manager at the Brandon location) for facilitating the purchase of my new 2010 F150 XL. You all are outstanding employees of the DriveTime family and I am thoroughly satisfied with the terms of the agreement and purchase of my 4th vehicle. Thank you very much!

I purchased a vehicle from DriveTime on April 19, 2016. I am extremely happy with the service I received. I want to thank manager Dustin and my saleswoman Jordan **. Both of them were extremely helpful and courteous. I have already recommend DriveTime to a friend.

The reason I gave 4 stars is because of the length of time it took to drive away with my vehicle...otherwise the staff was ALL very friendly and PATIENT! Christi and Brett worked with me and were able to get me in the car I fell in love with! I would recommend their services...

I was greeted upon arrival and service began promptly. I knew exactly which vehicle I wanted so the process easier. The representative was very polite, knowledgeable, and helpful. I gave DriveTime all five stars for being such a great company.

Best Customer Service I have ever seen from a car dealership. I WILL BE BACK!!!

I walked through the doors of the Glen Burnie store on a prayer and a whim. I got everything started and was told I had a chance. I had to come back the next day, but it was worth the wait. The team, Matt and a manager, fought and scrapped to pull it off and even stayed almost 3 hours after closing to get me into my new car. This team is amazing and I will be sending as many people as I can to them.

Great experience. Richard, Jose, Patrick made me feel welcome and also help me when I wanted to redo and take off some stuff, so I could save just a little bit more money, lol. These guys are awesome. Thanks for the help.

Outstanding. Great customer service.

I got my SUV. Love it. It's very clean. DriveTime makes it easy to get a vehicle.

Thanks to Jose. The best customer service I have ever experience.

I bought a 2006 BMW in Jul 2015 and by Feb 2016 I had to pay for repairs to the vehicle in excess of $1,000.00. All of the repair issues that came up were not covered by the warranty I purchased. I have tried to remove Gap Insurance from my contract and I was never provided any response to my request either by phone, email or in writing. The customer service at even the management levels is atrocious. Calls are never returned. I feel that I was sold a vehicle that did not undergo any kind of used car inspections. I am now stuck with a car for the next 4 years that is not performing at satisfactory levels. I cannot recommend DriveTime to anyone.

I got my first car yesterday from DriveTime. Fast and easy, great service and very fair deals. Loved it and love my car.

Buying from DriveTime was the best experience I ever had at a dealership. Customer Service at DriveTime is the best. They even called me the next day to see if I had any questions or problems with my car. If you are looking for a vehicle, go to DriveTime. They are "Awesome". Keep up the good work guys and gals.

I have to admit that I wasn't expecting to drive off in a new car when I walked in there, but Deon & Dan, both went above & beyond to make sure I was happy & got what I wanted. I'm very happy with my new car & would definitely recommend DriveTime to anyone!

New Car purchase on 4/20/2016. Overall a great experience however there should be something done to streamline the process so it doesn't take 2 hours.

It was a great surprise when they brought around the mini van they had in the back. It was perfect and exactly what I wanted. Right around the mileage I wanted and had all features I wanted. Your employees are very personable and friendly and did a wonderful job taking care of me! Good job guys!!

They were very helpful in getting me the car I wanted.

Crystal was simply amazing! She made this the best car buying experience ever! Absolutely will be going back to see her when we're ready to buy again! Thank you Crystal!!

Very easy process. I loved that I was in and out. My credit is bad so wasn't expecting to get a car. Thanks DriveTime!!

The people at DriveTime are great. They work with me and got me in a 2010 Dodge Journey low miles and at a great deal. Thanks DriveTime.

I am very pleased with my transaction at DriveTime SW Freeway, and especially with Ziad. He was very professional and personable. I am beyond pleased that he did not allow me to purchase the vehicle I intended to buy (2012 Honda Insight), as after my test drive, they discovered water in the brakes, most probably from the Houston floods this week. I have no doubt a shady auto dealer would have taken advantage of me. Instead, Ziad apologized, and helped me pick out an alternate vehicle. I purchased a 2014 Nissan Versa Note, that, so far, I am very happy with. Buying any car, but especially a used vehicle, is a very stressful endeavor. Purchasing through DriveTime, with Ziad's assistance, was a very pleasant surprise! I will definitely be a return customer.

I drove there thinking everything was in order and it wasn't. I drove an hour to get there. There was nothing done but give me a full tank of gas if I brought the vehicle. I had to resubmit the request to my trustee and continue to wait when this should have been taken care of first time. I wasted my time and money coming. The manager Matthew did make the second encounter better but I'm so disappointed how things were handled the first time, and the sales rep called to see if I had second letter and since I got car he has not reached back out. Even when I called him he never called back. This is horrible and I feel I am owed some type of compensation, and not to mention I found the back seat was ripped once I got home and they won't do anything about it. I'm thinking of going to BBB on this whole ordeal.

Decided to give Drivetime a try. Since I needed to get a car asap and wanted to make sure I was able to get one no questions asked. They are right - everyone is approved. Ask for Lee - she really took her time and found us a great car. We are enjoying very much.

I was worried I would never get approved for a car loan with my credit history, but Logan helped me get into a 2009 Hyundai Sonata. The staff was very friendly, and I highly recommend DriveTime if you're looking to get a car.

Just wanted to make sure as many people saw this as possible so that it might get to a manager. We bought our vehicle on Friday 4/15/16 on Saturday. A fella called and thanked us for the purchase and ask if I had any questions. I told him there was a noise in it, sounded like a tire. He said to take it to Meineke. I was on US 75 going to Lexington and the wheel started shaking and was all over the road and shaking. I drove it very slowly till I got off the exit. I called the #, the guy gave me Saturday and told them what happened and was afraid to drive it to Meineke. She informed me it was my responsibility to get it to the shop so I continued to drive it another couple miles and when the mechanics looked at it they informed me the lug nuts had not been tightened and it had ruined the tire bearings and all.

Professional, attentive, accuracy prone, needed to be told nothing twice. Mel, took us home to search for the car title and waited patiently. Brian finished us up, took us for more test drives then helped me to find the mystery sound. Thanks to all the staff and the sure professional way that our days were handled. I promise to tell. I already did. Many said they would come by and take a look.

I enjoy my experience and they got me the car I wanted. They was real helpful so I encourage if you need a car go to DriveTime in Lewisville, TX.

This was probably the easiest and most satisfied I have ever been buying a car. They went above and beyond by staying after hours to make sure to accommodate my schedule.

I went to DriveTime expecting a hassle in getting a car. My hopes were low in actually getting something I'd like. Dan got me in a nicer car than I expected. Thanks Dan.

Very helpful representative in Colt.

I wish the lot did not have so many cars that were old in years and with high mileage. Having cars with less mileage and newest years will bring people in. You want me to refer my friends, I know they would like to see cars with not so many miles and newer years but I am glad I found my car. Thank you all so much.

I would like to Personally thank Mrs. ** at the Winchester Location in Memphis TN. Mrs. ** was very professional. She made sure that all of my needs were meet and that is not something that you will typically find in car dealerships. The staff at the DriveTime Winchester location were all extremely nice and professional. I will definitely recommend this business to friend and family. Job well done Drivetime staff. I am one proud owner.

Really love my car and glad I chose to go to DriveTime. Will return.

Awesome service here and would recommend them to anyone of my friends and family that are looking to buy a car. Quick and efficient. I am so glad that I came here!

I live in Columbia SC and went to two local locations in Columbia and Charlotte. I felt like the staff couldn't be bothered with my questions and I didn't find them very helpful. I called a dealership in NJ that had a car I was interested in. They were able to help me get all the information I needed on the vehicle. They were very informative, knowledgeable, and friendly. I worked with Adam ** from the Williamstown NJ store as well as Kendrick, Kenny, and Terrence. They made my car buying experience that much better! Absolutely fantastic staff at Williamstown DriveTime!

The only issues I had was it took longer than expected and I feel the interest was high. But I'm so far happy with my new ride and the associates were very nice and kind.

I have never had such a great experience with a dealership. They were awesome and went above and beyond to make me happy. Darius at the Montgomery location YOU ROCK. We will definitely be going back on our next purchase of another car. Thanks again DriveTime.

The service was exceptional. People were warm and friendly and I felt right at home. The quintessential professionals all around. May God continue to bless DriveTime in West Covina!

Dexter and his team did a great job helping me find the right vehicle and I just want to thank you for your time and help.

Buying a car from you was the best and most pleasant car buying experience I have ever had and I've been buying cars for decades. From Jason to finance to management I applaud all of you. Thank you.

I just want to say thank you to all my team members at DriveTime especially Ari and Brandon. They made sure I was comfortable. No pressure in my decision and I got exactly what fits me. This was my 1st car purchase and I would recommend any of my family or friends. Thanks for making my 1st time experience a good one.

The contract signing needs lots of work. The process is extraordinarily long and drawn out. In this day and age, it must be a simpler way especially if the customer has been in prior to do most of the work.

Kijuan and Fred are awesome to work with, very helpful and professional. Went out of their way to help. Thanks so much.

It was an awesome experience. Derric and Alex and the whole crew were wonderful.

For a second time, DriveTime has come through. Got a nice SUV and very happy.

I was skeptical of the process to start with, but Georgia and Shay in the Union City location were great, very helpful, knowledge and patient with my load of questions. I would refer anyone with tarnished credit to this location and specifically to Georgia. My only complaint and the reason for the lack of a 5 Star review is the actual amount of paperwork once I was ready to pick my car and the actual time it took to produce all the papers.

Had a great experience with buying a car. Staff was very helpful & kind. Even though we were less than satisfied with our first choice when I went in to take advantage of the 5-day trade out policy. Thinking to myself that I am about to go through a lot of red tape. To my surprise I was in and out with my new car in no time. My wife and I are very happy. Thanks Kevin ** and Tim you guys are great!!!

I'd like to express my deepest gratitude to Elena, Derrick & the DT Team on S. Decatur. As a 2nd time purchaser, I am forever grateful to know Elena and Derrick - their genuine kindness, compassion & considerations w/ customers are only surpassed by their honesty, warm personalities & vast knowledge. I am blessed to know them. Attn Mr. ** & Mr. ** please take notice: You have superstars who proudly represent your fair & honest business sense, good philosophies, and kindness to all at the S. Decatur DriveTime location! Thank you Elena and Derrick for everything. :)

Purchase of a 2012 VOLVO S60 From Concord Branch. I just wanted to thank Earl and Garrett for their assistance with purchasing this car. They were very helpful, courteous, patient, kind, and understanding during the entire process. They made the whole experience less stressful that I imagined and I am very grateful. I would also like to say thank you to Jonathan for explaining the contract and being so polite and kind. It was a pleasure. Thank you again.

I am very happy with my new car. People in charge were very attentive to wait on me all the time and answered all my questions.

Double payments being taken from my account. I would not buy a thing from this company. They do not want to do anything to help their customers.

The help and attention I received from Daniel and Allison was way above 5 stars. They were extremely patient and helpful! Overall it was the best car buying experience I have had and would recommend them anytime I knew someone was looking to buy a vehicle!

Justin was very patient with us picking out the vehicle we needed. After several hours of test driving and looking at different vehicles we finally picked one out and he remained patient and professional throughout the whole process.

I would recommend DriveTime to anyone. All the staff were very nice and helpful. My sales associate Dwayne was very helpful. I went in, told him the vehicle I wanted and what I had for a down payment and he worked with me and I drove off the lot in the vehicle I went there wanting. I thank Dwayne and all the staff for all their help and for my new car.

Let's start with the beginning, so you can understand the feelings I had at the moment. My wife was driving a beautiful electric blue Kia Optima. Fully loaded. By far the nicest car my wife has ever owned. So, my son was going to Gatlinburg, TN. Oh, yes. You guessed it. My wife allows him to take the car against how I felt. So, yes you can guess what happen next. It was totaled. Everyone was safe, thankfully but in my eyes he should've never been driving that car. So, now you can understand my feelings of caring less to going car shopping.

Let's start with the fact that I was there from 9 am til about 5 pm. It was a very long day. I'm From Seattle Washington and took a flight down there and when I got there I was told the only thing that I needed to do was pick out a car and make a down payment and then I would be out the door - everything else was done. Let's just say that is not what happened. The car that I wanted had brake problems so it was sent to be fixed which took forever but that wouldn't have happened if the cars were prescreened to make sure that things like that don't happen.

I loved buying a car at DriveTime. The people were fair and courteous.

From the time I got there to the time I left they were nothing but helpful. This was my first new car. They helped me get my payments to a comfortable place for me. My only complaint in the whole process is I personally believe all of the cost should be broken down before the contract is written up to avoid having to reprint the entire thing because of an unwanted/unnecessary package addition. Otherwise I couldn't be happier with my new car and DriveTime's service!

The staff made me feel at home. I really felt like it was family and friends.

I would like to say, this was a great easy experience at DriveTime. Anthony ** is the gentleman who helped me and my wife with our chrysler 300 and, I'm going back to buy a truck. I highly recommend anyone who needs a vehicle to go and see these guys.

The experience with DriveTime was excellent. Everybody was friendly and had good customer service skills. Our salesperson Devin was superb.

Everyone at DriveTime in Fairfield was awesome, from the lady at the counter to the salesmen to the manager. They made getting a car an easy process.

I had an awesome experience at DriveTime. My salesperson Fallon ** was very helpful & made car shopping fun.

Just wanted to say a quick thank you to Lucas for all the extra work he did, and for going out of his way to make sure I was able to drive my Toyota home. He even went the extra mile and helped me find cheaper insurance. I had a very strange situation because another car lot had refused to hold up to their warranty so I sent the car back. I still had a repo hanging over my head. DriveTime didn't hold that against me. I'd recommend them to anyone that needs a car. You guys are awesome!! Thank you.

I got there at noon and did not leave until after 4pm. Should not take that long to buy a car.

Both gentlemen were very polite and patient. Made a very stressful time not so stressful.

After going all over town, I was very happy with the service I received. My salesman was very helpful and willing to do everything he could to get me in a car. Shout out to Jonathan ** – best salesman ever!!!

DriveTime staff made me feel very comfortable and Taylor help me find the right car for me. I am very satisfied and happy with my new car. They were very informative about all the details. Thanks Taylor and Gary for your help.

My wife and I were very happy with our salesman Tyler. He was great, helpful, and explained everything perfectly. He worked with us and helped us find the best car for our family. We would buy again for sure! Ron another salesman was also just as awesome. It's nice to go to a place where the salesmen aren't pushy and truly want to help! Thank you from the **!!!

Just bought a 2014 Altima - Really nice and the purchasing experience was satisfactory. Drove the car home and heard a knocking sound on the driver's side wheel at the front. Called DriveTime and asked if I should bring it back for them to check out the problem. I was told to take it to Pep Boys who services their vehicles and get them to inspect it. Took it there and found out I have to make an appointment. Mind you I'm still within the 5-day window to return it and get my money back. After reading a number of unsatisfactory ratings about poor experiences I'm really minded to just take it back and look elsewhere.

I have to say that your Williamstown store staff were absolutely awesome! They were ALL pleasant and made our experience a lot of fun. That would include Kenny, Brian, Adam, the DM and young lady at the front, who I must apologize, forgot their names. They made us very comfortable and the loan process painless. I would absolutely recommend that location to everyone.

Shaun & Derrell both helped me tremendously. They're fantastic. Would send anyone I know to them for a car! :)

The associates at DriveTime made my car buying experience truly enjoyable. They were true to the advertisement and better in the way they treated me when I arrived. From my online search to driving off the lot. Could not have expected better.

My experience at DriveTime was awesome. Kevin ** was great. They didn't have the car I wanted. Kevin assured me that it would be there when I got there and it was. I would definitely recommend DriveTime to all of my friends and family.

Joey was awesome and patience. We took 3 hours to decide on a car out of picking out 2 but he was awesome.

We had a great experience with Evan and everyone at DriveTime.

The sales staff was great. They did everything to get me in the car I wanted. The problem was with the amount of time it took from walk in to drive out. It took over 5 hours to get through the process. I can close on a house in 30 minutes!! You need to find a way to streamline the buying process. It also used an exorbitant amount of paper. Overall a great experience.

Very helpful, got me in the vehicle I wanted, and was very willing to work with what I wanted. Would definitely use again.

The commercial tell you you can walk in and pick any car and they say they will work with you on what you can afford. I got there. They only gave me 3 cars to choose from and I am paying more than I wanted too but the people at the Columbus location are very nice and helpful.

Had a great experience.

The service was awesome. They really worked with me to get my car. Love it.

I am truly happy and satisfied with the service my family and myself received during our visit to the South Lindbergh location in St Louis. Honorable mentions: Robert **, Anthony **.

DriveTime is NOT a reputable company. They use illegal marketing practices and harass people with auto dial machines. When you speak with customer service they are trained to lie. It is not a company to do business with. Do business with a local bank and stay safe.

Had a great experience with DriveTime buying my new vehicle. Torrence really helped me thru the process. I am very happy with my purchase.

I found at DriveTime to be very friendly, professional, informative. Edrika provided excellent customer service and made the process of finding the right car easy and fun!

It's good to know that there are businesses like DriveTime that really work on helping the consumer recover from their financial hardships. Positive experience from the moment I walked in the door to the moment I drove out with my "new" car. Staff was polite, not aggressive and very well informed.

My husband and I loved our agent Remona. She is the bomb diggity! Always responsive when I had questions & stayed on top of things for me. She was very caring for our needs in a vehicle and found us what we wanted. I absolutely adore her. Definitely have my vote for any recommendations.

Great Experience. Courteous and helpful service.

Staff was very efficient and knowledgeable. I would recommend to a friend and hope to do business again with them. Huge selection of vehicles to choose from and great price range! I am extremely satisfied with all the staff.

George went above and beyond. I was leery of the commercials but decided to take a look. George had me approved in 10 minutes then went out of his way to find the best insurance rate and company after hours for me. I was able to take my car home the same night. I love my car! Thank you so much!

I appreciated the customer service at the Covington Pike Location. Faith helped me choose a car in my budget. The process was not as lengthy as car purchases have been in the past for me. Very courteous team in the showroom. Definitely will recommend DriveTime in Memphis to a friend.

I sent an email to you also. It details my recent treatment by your Conyers, GA store and Timothy **. Keeping this short and sweet. I am now sorry I have been a loyal DriveTime customer for the last 3 years. Sorry also that I was meant to feel like I should been begging to have a car sold to me. Furthermore in today's climate of business I would think that making a customer feel important and needed is more important than belittling your customer with an air of superiority. I am a small business owner and I am successful because I make my customers the priority. Not my ego. Thank you Mr. ** for showing the true way DriveTime feels about customer service.

They made buying a car very easy and enjoyable. It was nice. They treated me and my husband very well. They didn't just try getting us into any car they helped us find the best car for us. So from my husband Ralph and I we thank you very much. And happy driving!

I had the best Friday in my life when Darius ** from DriveTime Pensacola, put me in a new vehicle. My experience was outstanding for my first time as a car buyer. Made me confident in my choice and decision. Was down to earth friendly, understanding and considerate. Awesome vehicle, awesome price and awesome process. Thank You for making this happen for me. Truly appreciative.

The DriveTime team at Montclair store in Montclair, California was simply amazing. They made it easy and friendly, made me feel like a real person. Once again thank you.

Overall experience was awesome. Ryan and Matt at the Olathe store were great to work with. They helped me get into a great little car with very low mileage for a low down payment. I am very pleased with my experience there. Thanks again guys!

I am so pleased with my experience at DriveTime. I had heard a lot of great things about the service and I read numerous reviews before I decided to try for myself. Daniela ** and Richard ** were the best. They made my experience completely stress-free. The atmosphere and sales team were friendly and warm. Thank you DriveTime. YOU GUYS ROCK!!!

Carlos and his manager really worked hard for me. I was able to get everything I needed from them. I never felt like just another random person walking thru the door, they took me seriously and honored my request. Thank you DriveTime and Carlos.

My experience at DriveTime was great. I was treated with proper care and respect. Don and Chris were very friendly and patient. They seem to really care about their customers. Upon entering my husband and I were greeted with a warm smile. I will recommend DriveTime to others I know that are looking for a vehicle.

Service - Helpful and friendly.

I must say in my years of buying cars I have never experienced a car buying experience like I did the other night. Everybody in the building from managers to the salespeople, everybody it was good conversation, laughter, nothing but smiles. Everybody was helpful and very professional. I would recommend DriveTime to everybody. Thank you for being Heaven Sent!!

We were treated with respect and staff was very friendly. I believe the man who helped us last was Chris. He is a very good person and I appreciate his help. Excellent customer service. I would definitely refer friends.

Best car buying experience I've ever had. I definitely recommend DriveTime.

I want to thank Maurice and DriveTime for helping me get the car I wanted. I really love it. Driver one is the place where you should go get a car from. They can really want you to help you with a car. Thank you again DriveTime.

I would recommend anyone to this dealership. I'm very thankful for Jessica ** she was my salesperson. It was a 2-hour drive from Louisiana and it was well worth it. This dealership has no gimmicks or games. They give you everything promised online and over the phone. I give them 5 stars for excellence. I have a great dependable car and they worked with me even though my credit wasn't very good.

My salesman was very helpful and stayed in contact with me until I found the perfect car. Great experience.

Jonathan was a great salesman. He answered any questions I had. He helped me pick out my first new car. Thank you Jonathan for all your help.

I had a great experience with DriveTime. They were very kind and very helpful. Would refer a friend.

When I came to DriveTime I was very happy with the quality of service I received and with the effort they put in to make sure I was happy. Thank you.

Awesome and very easy to deal with and very helpful.

Great service, great people, would recommend anyone to buy a car from DriveTime! I have already bought 2 vehicles from them and haven't had any problems. Great vehicles...

Service was good. I am very thankful that I was able to get what I needed, and I am very happy with my purchase. Christopher was very helpful and nice. I would recommend DriveTime to my friends and family as a good place to go to purchase a vehicle.

Service was good. I am very thankful that I was able to get what I needed, and I am very happy with my purchase. Christopher was very helpful and nice. I would recommend DriveTime to my friends and family as a good place to go to purchase a vehicle.

I can't work with the 2-week payment plan, and are not even spoke to about it. Now payments will be late. Soon as I can I'm going elsewhere, and just give them back their car.

I just wanted to say my overall experience buying my car was absolutely amazing. Richard was so nice and understanding. He went above and beyond for me. I'm definitely going to refer people to your location...

Great commercial. Very misleading... My son called twice to make sure they were actually going to be able to help him. He drove an hour to Plano for some sales lady to treat him like trash. She told him straight up that she wasn't going to help him, if he didn't have $6000.00 down. He had a car to trade in, they said that they wanted cash. WHAT A JOKE!!! When it sounds too good...

The most pleasurable car buying experience ever! Everyone was professional, yet inviting. Charles added much needed laughter to my day! I would recommend the Morrow location to everyone!!

Emeka was amazing! He truly helped us find something we would love! We had our baby with us and the staff was very considerate!

All of the staff were very real down to earth professionals. I felt that I chose the right place. My car is exactly what I wanted for the price I needed. Also THANK YOU for having a place for children to feel at home with. The area is perfect for allowing parents to take care of business while keeping kids busy. :) Thank you again!

Malik **, TJ and Wayne were awesome! We had a terrific experience!

Salesmen and employees were very professional, helpful and courteous from beginning to end. A special thanks to Cameron and Brad.

Joseph at the Glendale store was just GREAT. Went above and beyond what was needed for the deal.

My mother and I went into DriveTime just looking to see if I could even get approved for a car, and we were immediately greeted by Steve who helped us the whole time. He was so helpful with us, the poor guy even skipped his lunch to make sure I was leaving with a car of my choice. I was so nervous to make this huge commitment, but Steve made this whole process a pleasurable experience. I recommend anybody who is a first-time car buyer or even anybody who's tired of the pushy salesmen.

It was the easiest car buy I have ever had. Thanks so much to Windy and George.

Really liked Dexter. Very knowledgeable. Good salesman. Had a brake issue after leaving the lot. They started to grind. Have an appt. to get checked out. Hopefully DriveTime will take care of it. Not Dexter's fault. He was great through the whole process. I think you may need to inspect vehicles a little better. Overall a good experience pending our issue being resolved.

I never thought I'd be able to purchase a newer vehicle. They made it painless. All my future vehicles will be purchased there. Thank you Debbi for making this one of the best and easiest decisions of my life.

Well pleased with the service. Friendly people with excellent customer service skills.

I had the best time buying my car at DriveTime in Riverside. Mrs. Beverly ** was the best. She really knew her stuff and she worked hard to get me the car that I really wanted. Thanks so much.

Very happy with service. James and Will very professional and exceptional service. Love my car. Will recommend to everyone.

Mostly great. Only bad thing to say was car wasn't cleaned inside and out as salesman stated.

Mallory saleslady was best. She even washed the car, checked fluids, test drive three cars with me and my wife. Then she had to change the loan twice. She was so nice. You need more like her. Best salesperson I've ever had. She probably sells a lot of cars for you.

Daniel ** in Torrance, CA, he was amazing!!! I would recommend him and his site to ALL my family and friends in need of a car. He stuck with me until he found me the perfect car for the perfect price!! Thanks Daniel.

Luis and Salvador was great!! Very professional, answered all of my questions. Helped me pick out the right car for me. I got a Hyundai Sonata Limited, and I love it!!! Thank you so much DriveTime!

Thank you everyone.

Great customer service. They have a dealer but they need to improve more and imagine to the public, they need to change things to make a great company.

We could not be happier with the service we received and the way we were treated at DriveTime. Ben ** was not only very knowledgeable and helpful but he really genuinely cared about our situation and tried to help us out as much as he could. We would definitely recommend Ben at DriveTime if you're looking to find a great car and be helped by a great salesman!

I was very happy with the employees that I dealt with. Chris was awesome and has a great personality. I appreciate the help in hard times.

The customer service rep was amazing! I got what I wanted & the price is great compared to others I've researched.

I had a great experience at the DriveTime location. The sales representative, Lakiesha ** was great. She made the experience great. She was very knowledgeable and made me feel very comfortable.

Drivetime saved my life. Thanks for getting me approved on my low income. Now, because of them, I will be able to get the things done on time. Thank you again!