DriveTime Reviews

I had gone in there with a list of vehicles it said my location had available, not twenty minutes after looking up the availability of these vehicles. After sitting down with a very nice man, and explaining what I wanted and what I didn't want, we went out to look at cars. I told him I didn't like Ford or GMC, I wanted a Honda, especially, or a Toyota. I wanted a compact, not a SUV. First two casts he shows me are Ford SUVs, 'because he knows I like camping.' I politely, again, let him know, I didn't want an SUV, I wanted a compact, And A Honda or Toyota.

I love the car. It's great on gas, stylish and makes me feel like I'm getting my money worth...

First of all, I went into the shop not trying to buy a car but to see what selection of vehicle they had. When I was greeted at the door they acted as if I was royalty escorting me to a waiting area for about 1 hr wait time. Now about that wait time - the whole sale only took 6 hr to complete. The rates are high. Your first payment is due on your next payday (for me that was in 6 days), but they didn't make me pay a down payment though :P and most importantly, I drove off their lot with a great car which KBB’d at around 13000. At the end of this purchase I'll pay right under 25000 for it. Now that's a steal! But all joking aside they got me in to a car that I could afford. I got one that same day and I pay an additional 7000 for options that I didn't know were optional. So at the end of the day I was raped with no lube. But you learn something new every day. Trust none, get everything in writing, and if all possible save up enough money to buy a used car instead.

Pleased with service recieved but wish truck was a little cheaper.

Got great help getting into a good used Truck.

I was very satisfied with my experience at DriveTime. The employees helped me find the car I needed and wanted and got me into it. They were friendly and very helpful. I would definitely recommend DriveTime based on my personal experiences.

Service was great, sales person was great. I will be a return customer and I recommend to other people.

This is the third vehicle we have purchased from DriveTime and we will continue to purchase any future vehicles from there as well. Everyone is always friendly and helpful. Mack and Robin at the Houston I-45 office took extra special care of us and made sure we were comfortable as well as informed at what stage of the process we were in. Robin explained everything the contract with us in terms that were clear to understand. We were very happy with our time spent in the office.

Friendly employees who provided great customer service who met my needs! I am very satisfied with the purchase of my very first car at DriveTime.

I could not be more happy than I am with this transaction. I got a call from Pete at DriveTime and he told me about a pickup that was exactly what I was looking for. I went to the location and fell in love with the pickup. There was no high pressure used to get me into this new vehicle. Within about 3 hours I was driving my new vehicle. I thank Pete, Jennifer and all of the DriveTime team for working with me so fast.

I was very well taken care of. Your people are great. After buying the car and calling with what I consider a very serious problem the follow up was very bad, as a matter of fact I talk to a manager. He never called me back then the next day I left a message for Ronnie and he never called me back. I have been in sales for thirty five year and one thing I have learned is not the sale that gets you referrals, it's the follow up if the customer has a problem. I think you should teach them that. Okay now my problem they only gave me a valet key, not the original. Every time I get in the car the alarm sounds off and after reading the Manual the key is needed to operate all function of the remote less start that you advertised online. I believe you need to buy me a key and ship it to me my p.o. box**. Thank you for your help on this matter.

I had a great experience at the Brook Park location. Erin was a great rep. for helping find a nice roomy car for me and my children. I love my 06 HHR. It was a little frustrating at first because they sold the first HHR I test drove. But with the help of the DriveTime team, one came in the night before I purchase my vehicle. Also Isaac was also a great help with my DriveTime experience they all were great even Samantha was part of the great experience. I would recommend anybody to DriveTime because they are here to help you not just sell you a car. They will figure out everything they can do for you to be able to get you into a vehicle. Thanks again guys... DriveTime Brook Park you Guys are The Best!!!!! Thanks Again!!!!!

Overall, a pleasant experience.

From the time I called to advise my car was totaled that I had previously purchased from DriveTime, Stephen did everything he could to help me get into the same or close to the same vehicle I had. There was no pressure to buy anything I didn't like or want. He made it happen. I look forward into sending as much business as I can and hope that the future customers have the same treatment I had. There is nothing like paying on a car you love and look forward to a long business relationship with this dealer no matter what my credit situation is 3 years from today. Thank you for all your help, as I could have still been paying for the rental car my insurance gave me when I totaled my car.

I had an awesome experience at the Lakeland store :)

Our experience was excellent and easy.

Staff was good, had knowledge on the cars they were selling.

I had excellent service with DriveTime... They stand by their word and meet all needs.... Highly recommended....

He was very helpful, he did everything he could to have me in a ride that day I was leaving without one. Great customer service. Thank you.

Very happy with the customer service, very happy with the sales people, very happy with their service service manager. Jordan was awesome so were Nick over on Havana in Denver and I will recommend my friends and family to Drivetime.

I had a wonderful experience. From the moment I met Jamarcus, my sales rep to the end signing paperwork with Craig it all felt very comfortable. Previous experiences with dealerships made it difficult to purchase from one again, but as soon as I arrived I was greeted within entering inside by sales rep. He was honest and gave me all the information without hesitation. My fiance was not there the first day which I am kind of glad because when I went home I looked over Drivetime.com and found the SUV we wanted for years. I called Jamarcus and he was able to get the vehicle over to his dealership without any delay the following day. We were a bit late for our appointment but Jamarcus was friendly and respectful. We then signed paperwork with Craig and he was very knowledgeable and friendly as well. We are happy that we came to Drivetime and got the vehicle we chose. Thank you for such a painless and professional experience!

Agent Colt was information and very knowledgeable. The team seems to knowledgeable as well.

I was told about Drive Time by a friend but I still didn't want to be bothered and hounded by salespeople just to be told no in the end. My experience with Shane at Drive Time was totally different than I expected. He is a great salesperson very informative and not pushy. I'm enjoying my new vehicle and would recommend Drive Time to other people.

Our used 2006 Mercedes Benz 350 E purchase from DriveTime in Orange Park, Florida - the time you get there to leave you are treated just like if they was going to buy it and besides this happen to be our 2nd Car we purchased from them. They have to be doing something right for us to be back again and as you can see it was just as good as the first time. You cannot go wrong with any DriveTime. 5 -Stars to Orange Park team.

My wife and I were looking to purchase a vehicle and all I can say is the PARKWAY team were excellent!

I didn't have a hassle. Everything went smooth. The longest part was doing paperwork. Everyone was very nice and helpful.

I purchased a vehicle from Drive Time. Within 1 week of having it, it began having problems. It went into the shop to be repaired. First it was the transmission. Ok so it was getting fixed. I made my first 3 payments while it was in the shop. After a month, I was told after a new transmission had been installed, the computer had went out... great! After lots of calls and being transferred around, I finally was told it would be best to be put into another vehicle. Well needless to say, I got another one, but did not get anything close to what I first purchased but whatever. I had came to terms with it and decided to leave it be, then I get a call today that my rental had not been paid for!!!

My experience with DriveTime was exceptional. From the moment I walked in I felt very comfortable and taken care of. I worked with Samantha ** and she was amazingly friendly. It was like I was buying a car from a friend. She made things easy and removed the stress that is typically associate with car buying. I was so surprised at how different it was to other places I'd been where things seem stern and tense. I have already recommended DriveTime to some of my friends who are in the market for a vehicle.

The staff were super friendly and helpful.

The guys that helped me out were very professional and helpful. I had been shopping around for a car all day and wish DriveTime would've been my first stop. I would've saved so much time and exertion. They were knowledgeable and got me into a car that I wanted and not what they wanted to give me. Thanks DriveTime!

The people at drivetime were so nice and helpful. Andrew ** was a darling. He explained everything clearly. Best car experience I have ever had and I have went to quite few car dealerships. Thx Drivetime for making my car purchase a breeze.

I went into Drivetime expecting to be denied or to be told that I don't qualify for a vehicle I like. I was wrong! The staff was great and made me feel at home. They worked with me so I can drive away with the vehicle of my choice. They were all very professional and maintained a professional environment. The process was very easy and I was very pleased. I've already spoken to people about Drivetime. I will definitely return for my next vehicle.

First I heard a lot of great things about DriveTime but my experience numbed those compliments about the company. First my transmission went out the day after I had gotten it. I gotten the 2005 Dodge ram on 08/23/2014 and just picked it up from repairs on 09/11/2014. I was only granted a rental car for 5 days and during the remaining almost 2 weeks, I struggled getting back and forth from work and school. I reached out to the store manager which wasn't a help at all. I reached out to customer relations who granted me the rental but it wasn't good enough in my book. I put $1100.00 down on a vehicle through the lease purchase program. My money was spent on a truck that I cant even drive.

This has been by far my worst vehicle purchase ever. It is my own fault for not following customary practice and taking a mechanic to inspect the vehicle prior to purchase... however I trusted in the "Multi Point Vehicle Inspection" and the fact the vehicle is under warranty. I have had several significant repairs within the first year of ownership and the warranty process is completely useless. In fact the car left me stranded just two days after purchase due to faulty battery terminal wires. In order to meet the minimum deduction of $100 for a repair, you have to stay within network... Well there are only three centers within a reasonable distance from me... the staff at one facility is extremely rude... and plan on taking off from work with no weekend availability.

My neighbor and I went to DriveTime last week to buy a car. She picked out a car with 95k. It is due at 90k. I asked if the timing belt had been replaced. They said they did not have records on the cars they were selling. I waited till the next day and was told that if I am not the owner I cannot get such information. I asked several people and was told the same thing. I was told to call Aeverex their warranty provider and they said that unless it broke and they fixed it they had no records.

I contacted Jennifer ** on the 28th of August to talk about my overdraft fees, then no call back for a week. I talked to Troy ** on September the 10th and he was very rude. Just want to know if someone can please contact me back to resolve my issues. I made a promise to pay Friday the 12th of September due to the fact no 1 contacted me back. I was gonna see if I can push it to the 15th of September to pay if somebody could contact me back. Without being rude, I would very much appreciate it and you will have 5 stars.

We had a very pleasant experience. Love that there was no pressure.

Even though my dad knows about cars and went with me, the salesman and manager at Drivetime made me feel very comfortable about purchasing a car.

I went to the Pershall location first. Service there was not as great and still having issues from what took place there. However, the Lindbergh location is a lot better with better choice in cars. I could not get financed without a cosigner without a crazy down payment and DriveTime made it possible for me to get a decent car. The interest is crazy and so are the payments, but it is the price one has to pay to fix his or her credit. Hopefully, I can refinance soon. Just make sure to pick a reliable vehicle... maybe the ones used as fleet and have a reputation for being long lived. I got an '09 Corolla with less than 100,000 miles. Keep up with payments and make sure to set aside because the cars are used... most high mileage and something will likely happen. The warranty should help a lot.

The process was easy but long. I would have liked them to go over the numbers better. The car should have been detailed when I took possession. I had to take it and have it detailed and buy floor mats.

Had a very great experience with my DriveTime! Allison ** my salesperson was awesome! Very patient and always helpful and worked hard to meet my needs. :)

Very friendly and helped me get a car. Very happy with the experience.

Alex and Mike did everything in their power to make sure that Brendon & and I were taken care of and pleased with our purchase.

I hate buying cars. That said the sales and management persons made it a very nice experience. Never had total car operation checked and shown before. 60 yrs old so bought a few cars over the years. Best experience ever!!

I had a good experience. They just need to have a better system when they transfer cars from one Location to another. I was supposed to get a car from the Conyers Location. They brought it to the Duluth location for me and I got there at 5:30 on a Friday evening and they didn't know they brought the wrong car. So I had to sit there for 3 hours to wait for the right car to come.

From my initial request via the internet to meeting with my sales rep Samantha, Drivetime was a very positive experience. The entire staff was courteous and very informing. I appreciate the hard work from Samantha and the rest of the staff. Thank you all. Well done.

I was very pleased with my experience.

So i have received calls from drivetime telling me i have been approved for an upgrade, so I've decided to go online and there inventory. Well I live in austin tx and found a car that i like in Dallas TX. Well went i called both dealers here in austin tx all they told me is they do not transfer vehicles because it's too far. I went online and saw their drivetime blog of most frequently asked questions and there website one of the questions is If they transfer vehicle and the answer is yes as longest it's from the same state. So now I've both dealers to let them know what's on the website and they have no clue it's on there and they still are giving me the run around telling me they're not able to do it because it will cost them too much money to transfer. So I'm done with drivetime. Love the first vehicle I got from them but if this is how they're going to treat one of their customer, I will not going to buy another vehicle from them or even refer my of my friends and family.

Well after two week I discovered some problem with the car:

Really great. They found me a great car with terms and payments that I could work with.

Since I bought this car in February I have had nothing but lies and excuses. This car has had a new transmission, an alternator, a serpentine belt and tensioner, a tire wheel, two new tires, ball bearings and now the catalytic converters are out. At the cost of 1100,00 dollars. Not to mention losing a month of work cause of constant breakdowns I have all ready had to walk over 40 miles home cause of these breakdowns. Consumer relations is a joke. The warranty is useless.

Everything was not explained well before all the paper work was signed but I was in a need of a vehicle so I went with the flow. Now as of yesterday the engine light came on, ac not working well and the front wheels shake and to top it off I’m without a vehicle. Not what I was expecting for a first customer!!!!

I was very pleased with the professional staff, and no hassle, no pressure sale. Very pleased with my 2004 Nissan Maxima, although it pulls hard to the right. Going to call and get it to a shop.

Would not like to post the many problems I have had since purchasing this 2011 model car except me & my grand kids could have been killed driving a vehicle I have purchased from Drive Time. They tell me to call averex. They will tell you they are sorry you are stuck on side of mtn in a car that said power steering failure!!! Duh!!! But got to pay $100 to be diagnosed. Please don't tell me you done me a favor with your financing because from my experience so far no problems I have had with car not going over 80 miles per hour has not been taken care of. Some things don't have to be diagnosed!!! Common sense!!! This is just the beginning but want to try one more time to get my issues resolved!!! Before!!! This is unbelievable. A nightmare!!! Will find out what happens.

This company lies, after over 2 years of paying for my 2008 Scion XD, I'm still over 11,000 on the car. I find myself wishing for someone to run into me and total the vehicle out just so that I can be done with this stupid car. I have not had any repair issues, unless you count the fact that each tire costs 250 before installation but that is not DriveTime's fault. What is their fault is preying on people with bad credit. I cannot refinance my vehicle or trade it in b/c no one will touch it. I can get approved for a new car loan, but only if I don't trade in my vehicle... NO ONE WILL TOUCH IT!

All was very helpful and friendly.

Drive Time financed me a car with multiple issues. I purchased the car on June 7, 2014, which was a Saturday. On Sundays they are closed. I noticed a knocking in the wheel on Sunday when I drove the car. I called (KD the salesman) Drive Time on Monday morning; my adult daughter and I took the car back on the third day (Monday). KD drove the car and said that the car just needed a tire balance which was an out of pocket expense for me. Although, I took the car back within the five days return and no questions asked; Drive Time did not take the car back.

Stephanie & the rest of the Staff were not only professional but went above & beyond to make my car buying experience the BEST I have ever had!

The experience overall was very simple. They offered me high rates, but that's more my fault. They got me approved when no one else could. Now for the sales associate, they were all friendly except one person. Don't recall her name because quite frankly did not care. She was very short, rude and has no people skills what so ever. It was about 100 out and she turned the a/c off in the car I was test driving because she thought it was too loud. No offense but I want to be the one to play with the controls and adjust the comfort level. She was very disrespectful and impatient. She tried correcting me on multiple things about the vehicle, that I had already researched. I am active duty, so I don't expect better treatment. But I also wasn't expecting a disrespectful attitude when asked questions about my pay and anything with my military status. If you don't know then just ask nicely, not with an attitude. Only gave 3 stars because of this one sales associate. Other than that I was very satisfied.

Two hours after delivery of the vehicle the check engine light lit and stayed on. After stopping at a mechanic the diagnostic code was retrieved and it was found that the condition has existed for some time and someone at Drivetime (Miamisburg, Ohio) turned off the check engine light so that it would not appear until after delivery of the vehicle. I must now schedule additional warranty service after only two hours after delivery.

Omg I had the best experience while buying my car through drivetime. From the no hassle no haggle operations to the positive, helpful, and willing to go the extra mile staff. I drove away a very happy customer.

The staff was very friendly and helpful. Had a computer problem while I was there so it took a little longer than I would have liked. But overall a good experience.

I went in to drivetime, think I was not going to get a car and they was like all the big time car dealership. But I was wrong. And not only did I walk out with my new ride, I gain a friend for life. Thanks drivetime. So happy.

I have had my vehicle a little over 6 months and it has needed many repairs some of which is not covered under a used vehicle warranty. Drivetime will not allow me to get a different vehicle in place of this "LEMON".

Satisfied. But a little confused. I never leased a vehicle at a car lot. Then had to take care all business at a different phone number. I mean any question I have about my vehicle is directed back to Drivetime main number, not where I got it from?

I wanted to highly recommend Matt (manager), Kevin (salesperson) and Covey (managed the contracts). They went above and beyond in the sale of my new Ford F150. I was in a huge time restraint to get a new truck and they did whatever they could. This transaction took place in three states. Buying the truck in Ohio, trading in my old truck in Arizona and having the co-signer sign the documents in California. I definitely had my doubts that they could pull it off within my time limits but sure enough they did!! Not to mention our 11-month=old daughter became fast friends with Matt, especially after he shared his donuts with her. :) I hope they get the recognition they deserve for this transaction and will recommend DriveTime to anyone I know looking for a new vehicle!

My experience was GREAT... I loved the whole team. The young lady that helped me named Ashley was wonderful. She made sure everything was the right way before I left the lot. DRIVETIME is a wonderful place. I will send everybody there.

I got a car from DriveTime because of my credit. Was ok with the payments. What I am not ok with is the car being in the shop for over a month. I have only gotten to drive it for three days. Just got it back from the shop for the second time and still having the same issues. Called DriveTime - no help. They said my only options were to take it back to the shop or I can return the car and lose a vehicle and what I've paid so far and I can't buy another car from them for at least a year. Since I don't feel like paying for a car I can't drive I guess I will just take my losses and give the car back. It's a shame that they will lose a potential good customer over this. I will never refer them to anyone.

We are pleased with our purchase. It would have been nice to have more if a selection in our price range of SUV. Everyone was friendly and polite. It did take a long time to get the paperwork work done. Overall we are satisfied and look forward to doing business with DriveTime

Excellent buying experience.

I am very pleased with my vehicle and the smooth transaction.

The courtesy and overall atmosphere was great. Great staff, no hassle, no gimmicks. I came in, picked out my vehicle, and drove away a happy customer.

My wife and I made two appointments for Saturday afternoon, 1:15 at Drivetime and 3:00 at J.D. Byrider. We drove into DriveTime in a J.D. Byrider financed vehicle that we still owed $913 on it and didn't know if DriveTime would be able to help us. So that's why we also had an appointment with JD Byrider. We arrived at DriveTime knowing which vehicles we wanted to see because they were all posted online with pics, prices, mileage, features, vehicle history reports, etc. Although we planned on going to JD Byrider at 3 pm if necessary, we had no idea of what was on their lot because they didn't put their inventory online. At DriveTime we were greeted by Josie holding the door open for us with a smile. She took us to her desk and we were very quickly approved for a car. Before heading out I did a google search of the trade-in value of my old car, it came up $2770. DriveTime paid off the $913 I owed and credited me with a $3,100 down payment on top of that!

I had a great experience with DriveTime. They were so patient with me while I looked cars since I'm such a picky person when it comes picking out a car. Everyone was nice and very helpful.

My experience was awful. The workers at this location were rude. I only went to this location because of the variety of cars, otherwise I would of went back to the location in South County. This will be the last car we get through DriveTime. And that is saying something because I have referred over 10 people to the South County location. And this time around I've already had to pay 800 for repairs and I've had the car less than 4 days. I thought DriveTime was about having quality cars when I get into the car not having to put money in the car because all four shocks were so rotted I had to replace them - so it was safe for my 11 month old to be in the vehicle.

Frederick was the best sales advisor I've ever met. He followed up and won my business. He was able to explain things to the point I knew I made the right decision by shopping at DriveTime.

Both the sales person Mike and finance person Alex at the WPB location were very helpful, very professional and made the whole experience enjoyable. They explained everything in detail and went out their way to assist us with any additional comments or questions.

Let's just put it this way. I can't stop smiling or driving since I got my car. Thank you DriveTime.

I haven't had my car 3 weeks and having issues with it. I ask the man before I got the car about the brake light and traction light being on. He said it would go off. Well of course, I have been riding with it on and it don’t go off crazy.

Because of being laid off after 17 years with company, could not pay bills and credit went down drastically. I had no choice but to use alternative method for a vehicle. I have bought from DriveTime previously with good service. However, pricing is an issue. APR is way too high. But had no choice.

Drive time has been the utmost respectable car dealership I have ever been to. The employees treat you right while other companies see you as money. Their services of all kinds from customer service to the actual vehicle purchasing was by far the best experience of car buying I have ever encountered. I recommend drive time to all family and friends and to people that have never even heard of them.

My husband got his 2012 Altima, had a issue with transmission but they got us a rental and fix our car, no hassle. The reps at Riverside dealer were very nice, welcoming, and got me the car I wanted. Candace helped my husband and she and her team help me. I'm very happy with my mini Cooper and I will recommend family and friends and will be back for my daughter's graduation car soon. Thank you DriveTime.

You cannot get better customer service anywhere. When these go awry, they help to make things right. Nothing but good things.

The service was good but however i have to put my vehicle in shop after just 3 days.

All your vehicles in the Dallas are do not get a wash and a full tank of gas. My experience would have been the best if this would have been the case when my vehicle was delivered.

I have been among the bottom feeders of the used care sales world. Interest rates too high, prices of cars too high, questionable maintenance and quality control, and just overall shady!

The staff was very helpful and knowledgeable. Eddie was very friendly, personable and professional.

I was getting very overwhelmed during my car search and I went to Drivetime and got A+ treatment from the sales team. I'd recommend everyone choose DriveTime when they're looking for their next vehicle!

Very satisfied with the service. Will most likely purchase again from the dealership.

We have a wonderful time. Got there and was greeted very well and was helped and very satisfied with the people. I would recommend you all.

My boss referred me to DriveTime saying it was so simple. I completely agree. Everyone was super nice. I was able to get the vehicle I wanted, with a down payment and payments I could afford. I would recommend DriveTime to anyone with credit problems!

It was a good experience. The dealer helped us to get the lowest down payment. He even gave us a ride to get the rest of the money I needed! The only thing is the process took a little longer. I recommend DriveTime to anyone with credit problems.

Charles was my salesman, he did a very good job on providing me with the info and knowledge about buying from DriveTime. He followed up on everything he said and if he didn't know a question I asked, he found it out for me within a timely matter. He was very polite and friendly on how he talked to you and didn't seem like a used car salesman. I give him an excellent review. Thank you.

Mariano at the Wyoming Blvd. location in Albuquerque was very nice and had a broad knowledge of the products available as well as the internal Audio system in the SUV I purchased.

From the time we walked in till we left with our car, we were treated with respect. My favorite part of the experience was when we went through the mechanical checklist for the car. I have never been to a used car lot where they made sure the car was mechanically sound and did not have any warning lights on the dash. I will definitely be going back for our next car.

When I went into the Wyoming location, my experience started out good. Lara assisted me in looking at cars and suggesting test drives. We ended up needing to go look at a car at another location because the car I liked had mechanical issue, so she drove me down to your central location. When we got there, I ended up liking a different car than the one we went to go see. This is when my experience went downhill. She made me feel like she was pulling me away from the car I wanted. I asked to see the inside of the car and she couldn't find the keys so she said she went to go ask for the keys to it.

Very friendly and helpful.

They were very helpful!! They helped me find the perfect car for me!! Thanks.

Thank you so much and a special thank you to Ryan at the Havana store!

It was a great experience. Went in stressed out and didn't know what to do or expect and Vince made it so easy and the process was easy as well. I was put at ease the moment I walked in and it was a great experience. I highly recommend drive time.

Atlantic Blvd. Drivetime - Overall it was an excellent experience. I have a driving job and was very upset my previous vehicle just gave up on me. I came into DriveTime and they immediately could tell I was upset. He sat me down, offered to get me a drink and then assured me that we would resolve my issue. And we did. He wasn't pushy, he was very informative and let me decided everything.

Everything was going great until someone shot at the dealership. Me and my mom and brother were sitting by the window when someone shot at the place hitting the window where we were sitting at. It scared us pretty bad. Luckily no one was hurt.

I went to drivetime when I had nowhere left to turn. My credit was shot due to previous car deal that left me owing over 5000 on a car that didn't run past the 1st day. Drivetime pre-approved me immediately but when I got there I was told my credit was too poor that id have to put $4000 down and there was only one car I could get with that! A pt cruiser with a lot of miles! Over 150000! I left disappointed! They were very nice though.

I have to admit I am pleasantly surprised with my recent experience at DriveTime. Here are just a few things that will probably surprise you. I went in with a budget. I told Nicole and John what I had allotted for a down payment and what my monthly budget would be. They found me a list of cars that would fit that criteria and I got to choose!...They did not try to push me into what I could not afford and all choices were nice! Once I picked my new car, they allowed me to place a very small holding payment to hold my car until I received the rest of my funds the following week. The following week, I go in and everything they said it would be was! No hidden costs added, absolutely nothing more than what I was told I would pay! I will never refer anyone looking for a reliable beautiful car to anywhere but DriveTime!

I had a very enjoyable experience while this car purchase. Everyone was super nice and was really helpful. They helped us with the right choice for our family. They stayed late to make sure that we had a car and everything was taken care of.

My salespeople were really nice and worked really hard to get me approved. I have had my mini van for 2 years now and have found out how many lies I was told in that initial visit. I was told that I would receive a $200 gas card upon making my first payment. Never received it (and yes, I did call several times about it). I was told that I would receive a $200 referral fee if I referred someone who purchased a vehicle. I referred my sister who did purchase one and I got nothing even though she filled out what she needed to for me to get it. I was told that my warranty would last 2 years, it wasn't available after 18 months.

Just went through a really bad divorce and needed a car, my credit was destroyed. Erin made my car buying experience so easy and made me feel great in the process by reassuring me I could rebuild my own credit through the purchase of this car. I am so happy with my car and am feeling empowered knowing my future is in my own hands. It was a great experience. Erin truly an asset to your company. I will tell everyone about my experience with DriveTime. Sincerely Mary ** - Happy Customer.

Better interest rate. Would like to be heard when you notice things that need to be addressed before taking vehicle off lot. Nice staff. Would I purchase again? I'm in the 50-50 people.

I loved the entire experience and the warranty. Everything was explained and I feel like I have gotten the deal of a lifetime.

Hi, my name is Olivier **, and I would like to share my experience with you at drivetime. From the moment I walked into the dealership, and the moment I drove off with my new 08 Impala, I was feeling confident about what I wanted to do only because of the employees at drivetime. They provided me with all the information I needed in order to make my decision, also helped me understand what they were telling me. The guys at drivetime were extremely friendly. From what I experienced at drivetime, I will definitely refer my friends and family, and I will return for my next purchase.

This is a great dealership for those with credit issues. Helpful and relaxed atmosphere was appreciated. I wasn't talked down to and found a vehicle I love.

DriveTime approved me right away! The entire staff was extremely friendly and willing to work with me. I will recommend all my friends and family to go there as well! I couldn't be happier.

Thank you DriveTime of Mechanicsville, VA and Raymond ** (my sales advisor) - I purchased a used 2009 Toyota Camry from here and I love it. Raymond is awesome - if you're looking for a car go see him. I had doubts about DriveTime but was proved wrong.

I was searching for this particular car and I found your website. I read everything about your dealership, and it was exactly what I was looking for... As soon as I look your car in your lot, I told myself... today I will drive "my" car... and it happened. The salesperson approach to me as he know me for a long time. He help me in everything. He explained to me all that matters to my new car. He was a professional salesperson and I was happy to be there, and I am happy with my new car, and I will recommend this dealer to all my friends... Everybody were nice in there. It was a great experience to buy a car in this Dealer. Dontavian ** was the professional salesperson and Thanks to him... I am driving the car I was looking for a couple of months. Thank you!!!

Pleased with the buying of our 2011 sorento.

Will try their best to suit you with what you are looking for.

I was never pressured to buy anything, which was a refreshing experience. The staff was very helpful and I got the car I wanted. They brought the car to Greensboro that I picked out online from Winston Salem and afterwards even went with me to get items on the car repaired.

When it comes to buying a car, it can be a very stressful time. DriveTime has made buying a car very simple. That is what customer always want is simple and fast service.

Good experience at dealership.

It told us to find a that works.

I purchased 2011 Hyundai sonata in replacement for my old one which recently broke down and rendered it inoperable. The manager "Matt" and my agent "Anna" were very helpful in retrieving my old vehicle so that I may use it for my trade in. All in all, it was a very delightful experience and would definitely do business with Matt and Anna again.

Great and friendly place to shop and buy a car.

Robert did a great job with my sale. Thank you.

My credit was less than perfect, and although several dealerships offer help with financing, DriveTime was truly a fast and pleasant surprise for the whole process. The online application was easy and user friendly. I was able to identify which vehicles I was interested in before I arrived on site. When I met Jared, he took less than an hour to confirm my financing approval with LESS down payment than I anticipated AND less than other financing offers I had received. I was able to test drive the two cars I liked and had the payment details with 15 mins. I was able to put money down to hold the vehicle I wanted until I could pay the rest of the down payment within a couple of weeks.

Matthew was very helpful and friendly. He did everything he could to get me into the vehicle I wanted. Reggie got me into the vehicle I wanted with a low down payment that day. Overall it was a very pleasant experience.

IMy experience with the Chandler DriveTime Dealership was superior. My Sales Rep was Michelle and we'd been interacting over the phone after I applied online. Michelle advised what information would be needed when coming into the Dealership and this saved a lot of time in the whole process. I was very impressed with Michelle's attention to detail. She recalled things we discussed over the phone and knew exactly what vehicle I was ready to purchase. Her professionalism, attentiveness and superior customer service skills made this car buying experience far from painful and actually very pleasant. I would recommend DriveTime to anyone looking to purchase a quality pre-owned vehicle and when possible I will provide them with Michelle's information specifically.

Charles was very friendly and informative. He was able to answer all my questions.

Everything was doing very well.

Very good service. Ben, the gentleman who delivered my car, did a fantastic job in answering any question that I asked. If he didn't know, he put me in contact with the main office. Nice and patient. Car dealers at the regular dealerships can definitely learn a lesson.

I thought I would never be able to get a car with my credit. But DriveTime took all my information and gave me the best option that was best for me. THANKS TO KYLE AND VINCE.

DriveTime is a great place for those people who cannot get credit elsewhere. The staff is responsive and understanding.

Staff was friendly and helpful without being overbearing.

The service was excellent and the sales team is great.

I had such an awesome experience with the folks at DriveTime, New Braunfels. Jessica was like a longtime friend and extremely knowledgeable and professional and made me feel so comfortable. Travis was absolutely awesome. On top of all of that, I was in my new vehicle within 2 hours. They topped my fluids off and even put gas in it for me. Thank you so much, Travis and Jessica, for making my experience a fun one. I highly recommend these folks!!!!

My salesman was great. I had all the information I need to purchase my car. With my bad credit I was able to get a 2010 Impala with $250 down. Everybody was friendly and smiling. They made my visit very pleasant and I drove away in my car. Thanks Drive Time.

Good Deal. Very satisfied with the company!

Excellent, great customer service skills.

Staff was friendly, funny, professional and made the process stress-free.

To be completely honest, I was still happy with my first car that I purchased through DriveTime about 3 years ago. I saw that I was coming close to the $4,500.00 mark, so I decided to call and see how the CHAMP program worked. I was assisted on the phone by Nick (who helped me later on in this review), and he explained how everything worked and set up an appointment for me to come down. The next day, I went to the dealership and was assisted by Brandon. He showed me a few cars, and I ended up really liking a 2012 Ford Fiesta.

My experience with DriveTime was the best. The whole staff was friendly and patient and very knowledgeable about their vehicles. I would definitely recommend them to other people the same as I was recommended to them. They went above and beyond other places.

Thank you for friendly service and a great vehicle.

These guys made me feel good again to be able to finance a car.

I completely enjoyed my experience at the Mesa Drivetime. All of the associates were amazing! Robert really made us feel comfortable at our initial visit and David was super-friendly and helpful when we actually purchased the vehicle. I love my car and I am happy to do business with such a great company!

This is my 4th car with drivetime and I'm loving them.

I had a great experience. I walked in tired and frustrated by my day and was treated very well anyway. Nicki and Brian were kind, patient and helpful, even though it was after hours and Nicki had been onsite more than 12 hours. The next day when I returned to do the paperwork, Granville was a champion at customer service. I will tell everyone of my experience and recommend DT to all my associates. Thank you.

Was always afraid to go to a dealer but because of this place, I am glad I did. Love it.

Words cannot begin to explain the experience my husband and I have had with DriveTime. Everyone was very helpful and patient while we picked out our second car. Thank you to everyone in the Glendale location again.

I was pleased with DriveTime because Yanira and Omar and other members treated me with respect even though my credit wasn't perfect. I would highly recommend this company to others!

Very good people, they offered me a promotion to allow me to put less money down to get the vehicle I want, very patient team I'm a very picky person when it comes to vehicles. I will consider at least 10 vehicles and they was very patient will recommend them.

I had an 11:45 appt. I got there early and was taken right in. my salesman Britton got all of my info and started the process. I had my son and two grandsons with me and the sales staff made the experience enjoyable by keeping kids occupied so we could do our business. I had a list of four cars I was interested in and we narrowed it down to two. I drove away in a 2009 KIA Optima which is perfect for my family's needs. The down payment and bi-weekly payments were right where we needed them to be. Very enjoyable experience.

I have had a pleasant experience and it was very stress-free and wonderful. Thank you!

Everyone was very helpful and friendly. My whole experience was very pleasurable.

The salesman were very helpful and informative throughout the entire process. I am very happy with my experience at Drive Time and would definitely recommend them to a friend.

I went in to trade my current DriveTime car for another one using the DT Champ program. All the associates at the Riverside, CA location were extremely helpful and offered excellent customer service. I would definitely recommend them to all my family and friends!

My experience was excellent. I have been telling my friends about Drivetime, they are fair and the approval process was quick. I couldn't believe my luck. I would like to extend my thanks to the team @ Miamisburg Drivetime for making my experience great.

I had a very pleasing experience with DriveTime. They really worked with me to get me in a car. They also worked within my budget to accommodate me into finding something within that budget. The staff worked together as a team and used all of their resources to find me the right car for me. I was concerned about being able to get a warranty because of past experiences with cars and they had one that I was satisfied with. Would highly recommend them to someone who is having problems with credit or getting financing.

Sales Agent James and the entire staff made my buying experience great from the beginning to the end, I thank them!

Frederick was very helpful and made things very easy for me.

After finding a vehicle that for all of my needs Jason had me in and out of the dealership in a little more than an hour. Everything was ready to go when I arrived and it worked out so smoothly!

Can not emphasize enough on how amazing the reps were at drive time. They did everything in their power to get me into a car and they just don't know how much I appreciate it. It is a lot of stress lifted off my shoulders. Cannot say thank you enough.

Erin is the best! She helped me with everything down to the tee! Super nice sales representative.

Lived out of state and DriveTime agents at the Alameda, Albuquerque NM location, worked with me and helped me drive off with 2012 Ford Escape - Thank you DriveTime!

I purchased my car 4/12/2014. Approximately 30 days later, codes displayed on the panel. Contact Avarex. I was referred to a shop to find out I need an update from Dodge. Now my coolant & engine oil are mixed. Now I need a engine. Will be contacting DT to see what can be done...

Purchase car from Drive Time. Within one hour I had problems with the car. I've only had the car for 35 days and have been to the shop 4 times. I have already spent more than my payment in repairs. Sales people were very nice but who isn't when they are working in commission. The warranty company just informed me that only 6 mechanical items are covered but Drive Time lead me to believe it was all covered. I have had problems with the battery / water in truck / wheel bearing and transmission leak. Why would you sell me a piece of junk for the price of a new car? It is so unfair the way you treat you customers. Now I know why you have a 5 day return policy because you cover up your problem so they will not show up until later.

In general our experience at Drivetime was pleasant and the treatment courteous and professional. The selection of cars and trucks was very satisfactory and we feel we got a good deal in our purchase. We would recommend DT to all our friends and associates. Thanks again.

I leased a car from DriveTime. I had it three days and was in the shop. It's been a week, it was a shop again - a total of three times within two weeks of owning the car are leasing the car was in the shop they were really trying to keep me happy and every time I went to the shop I wasn't charged any money. We got the first problem fixed but now there's another problem. The leasing department is telling me that I have to file a claim and pay a deductible to find out what's wrong with it.

Car is overpriced. Interest rate is VERY high. Was told by the Manager if I didn't agree to purchase the extended warranty, GPS, & gap insurance that I would have to put $1000.00 down to get a vehicle. I was desperate and needed a vehicle. I feel like this company scammed me due to my low credit rating. Disgusted and will NEVER recommend Drive Time to anyone! My salesman was very nice and a great person.

Great service. We arrived just to look around and find out where we stand and was so over whelmed with great customer service we decided to buy on the spot. Great group of people.

I couldn't have asked for a better crew to help me show my daughter how to purchase a new car. It was the best experience I've ever had! DriveTime is the ONLY dealership that has ever treated me with respect and didn't make me feel like I wasn't worthy of getting a new car. Past experiences I've had were demeaning and torturous! Thanks for all the help!

Enjoyed our experience with DriveTime even though they sold the first one we picked out. They gave us the option of another that we liked better had more features less miles bigger engine. Would recommend DriveTime to anyone who is in the market for a good used car.

Kurt did an awesome job!!!!

Was looking for a car & everyone was turning me down. I applied online. It said approved. I took a chance & went to see if I could get a car. Mel put up with me & didn't stop till I found what I like. She was determined to put me riding that day. I love it & they made me happy. I recommend Drive Time to anyone.

This is the second vehicle I have purchased from DriveTime, and my experience was absolutely great. I was a little short of being eligible for their DT Champ program, and fell in love with an upgrade while speaking with the staff members at the Arch Road location. Each of the folks I worked with, Michael, Cody, Laura and Terence relentlessly worked to get me in the upgrade AND at the price I was willing to pay. They went WAY above and beyond and I am fortunate to have my car and credit building needs taken care of so professionally.

I never thought I would own a nice car and Tracy at DriveTime allowed me to do what I never thought. Now I'm driving in a nice car with no worries. Thank you.

The gentlemen at DriveTime were very professional, helpful and comforting. Much props to Courtney ** and Mohammed. Two great guys to do business with.

This was the most stress-free car buying experience I've ever had. And due the amount of stress I was under at the time I'd of expected to be stressful, the Montgomery team went above and beyond to ensure that it wasn't and to help me in my current situation. Amazing group of people! I will def recommend to everyone.

9 hours after getting car it broke down. Sent me to a repair shop to get it fix free. After working on it drove it 4 miles and it broke down again. On my way back to repair shop. To be cont...

Knowledgeable and friendly salesman.

Justin was a great help. He went out of his way to make sure that I got the car I wanted.

DriveTime has made me happy.

Very happy with the car. The payment is insane but to be expected. Only complaints I have: The relentless phone calls between pre-approval and going to the dealership. Why get pre-approved if I have to repeat the process over again at the dealership? I was asked 6 times how I heard of Drivetime. Ridiculous. It took 4 hours. 3 of those were after I chose a car. I've never bought a car and had to wait around that long. Buying my house was faster.

The Process of the Purchase of a new car was wonderful. The staff were very friendly and helpful in my need. The selection of cars were amazing, they helped me find the right choice that fits my Budget. Overall, I am very happy and would tell others about Drivetime.

I was really in need of a car and was so happy that I got it done the same day.

I received a phone call from Bawb. And he simply said that I was pre-qualified for a loan. I arrived at DT and was out of the in a zip with a new car.

I went to DriveTime to buy a safe vehicle for my 6-year old son and new born twins. I picked out what I thought was a nice van. When it was finally time to do the vehicle inspection, I noticed the locks weren't working. The only door that would unlock was the driver side. The van was taken to the back and I was told the problem was fixable but not till Monday or Tuesday. It was Friday afternoon and I had already got rid of my old car and I was now being told I had no vehicle for my kids and I till the following week. I was told I could pick another van but I didn't like any other van. I asked if I could bring the car back myself the following week so I could my kids and I around till then and was told no.

The lease department had our payments going to the wrong account number for many weeks (2 months to be exact). I had to call them to get it all straightened out because they were too incompetent to figure it out for themselves. Had me fax them proof that they were taking my payments automatically out of my account. The vehicle had issues before my 30-day warranty ran out. I called the lease warranty department about the issues and they fixed ONE problem, but then wanted to charge me $100 for each issue to take the vehicle to the different shops. Of course, I refused that.

DriveTime has always been very accommodating with me. I have always walked in feeling in dire straits with major car breakdowns. And have always walked out or should I say I have driven out with a dependable vehicle to get me to work so I can support my family. I think it's great they offer such a long term warranty. They seem to cover every issue that a person can deal with trying to keep a vehicle on the road. Living in the Atlanta area, we put a lot of wear and tear on a vehicle and since nothing lasts forever, it's a nice feeling that there are options out there in case anything happens. In this town, anything can happen! Thank you DriveTime!

Laura was very patience and understanding when it came to dealing with anything I said. It was one of the nicest experience of buying a car I have had. I am happy with the vehicle I have for it being 9 years old. Thank you for a wonderful experience.

I had a wonderful experience with DriveTime in the purchase of my Saturn 2007. The experience was one that I shall never forget. JJ was an excellent salesman from the beginning. He was so clear in explaining about DriveTime that it made me just want to come in to see what they could do for me in Conway. So my friend and I decided to give those guys a try. From the door we were treated like royalty. I then felt very confident that I would leave there with the perfect car and I did. I couldn't be more happier with the Saturn Ion. Thanks so much for everything JJ. I will be sending more customers your way. A lesson well taught.

Overall I had a great experience at drivetime. The employees were very nice. They answered all my questions and handled all of my needs. They even work around my pay schedule. I am indeed a satisfied customer.

Your Dealership in Downey, Ca #10002. Lani (sales adviser) was professional, knowledgeable and excellent customer service. She was very patient and helpful, making my choice to purchase simple. Edward (manager) was helpful. Would highly recommend.

The staff at the Chesapeake location was polite, friendly and professional. The facility was clean and inviting. The staff did not pressure me to buy a car from them. They just did their very best to find a automobile that fit my needs and desires. I bought a car from DriveTime and I am very satisfied with my purchase.

It took a little while to "Find" the vehicle I was looking for (Ford Explorer), but one eventually showed up at another nearby lot. They had it brought up for me to see. The rest is "history". The rest of the experience went well.

Would highly recommend.