DriveTime Reviews

Would have been 5 stars but we weren't really explained in the beginning by the first salesperson what the step by step process was. Lessons salesperson Windy we loved. She was very helpful and stayed after closing hours to get us into our vehicle that night.

** was my salesman on the 3030 Sahara location and he was wonderful! I went in expecting to be pressured but was pleasantly surprised. Would recommend him to anyone! Thank you, ** on helping me with my purchase!

The staff at DriveTime were friendly. Darrell was a good salesman, but they did act like I was there to scam somebody or steal something. I would've expected to have gotten a better deal than what I got. I paid on that car for 4 yrs. I only got half of what I owed. I think the least DriveTime could've done was trade with more like the 200.00 down instead of 900.00, but I got the vehicle traded out.

They got me in a car pretty quick.

Your staff are simply great. They went out of their way to ensure we were getting what we wanted and understood the terms of the financing. I would highly recommend them to any of my friends.

I just have to say the lovely Shiranda ** at the North Little Arkansas location is a joy! She was incredibly helpful! I didn't have a lot down and was in a slight bind but she got me in a wonderful SUV in less than 3 hrs!!!

Bryan was immediately friendly, welcoming and easy to work with. Micah kept a great deal of professionalism whilst creating a fun atmosphere. Woody, regardless of the late hour, failing software, and stress of waiting customers kept a positive attitude and a fun demeanor. The staff worked well together to make my experience as easy, fun and comfortable as possible. Even made sure I had the vehicle I wanted by going and getting it from a different store. My girlfriend and I both were very impressed and will recommend to a friend. The staff proved customer service wasn't dead, and in this day and age it's a relief that your corporation retains that value.

I went to this dealership with my guard up, but they made me feel like family. I left with the car I wanted, and with low payments. Thank you so much DriveTime for giving me a second chance...

Roland at the i-45 location was very helpful in making me confident in my purchase. He answered all of my concerns.

Very happy with the purchase process and quickness of getting approved, sales associate Rob was excellent.

I had such an amazing experience. I would definitely come back. Michelle made my experience smooth and stress free. Thank you all that helped me out!

In and out in just over 2 hours with my new BMW!

I loved DriveTime. I would recommend it to anyone buying a car! They were quick and accurate and very friendly!

I had an EXCELLENT experience with DriveTime. I really like my new car which is the 2013 Ford Focus. In which I wouldn't mind referring someone to purchase a car from you all.

James, Joseph, Josh are very friendly and helpful. They are the reason I'll recommend DriveTime to anyone and I must. DriveTime is the best dealership on Memorial Dr and Stone Mountain. I went to every dealership close around within a 15 miles radius and I pick DriveTime and very happy that I did. I love my car and everyone is a team there. THANKS DRIVETIME.

Very pleased. Michel ** my sales guy was fun to talk to. Anthony the Manager was very nice. I was in South County, St Louis Mo.

I have been looking for a Jeep Commander for years. The team at DriveTime worked diligently to help me find exactly what I wanted.

I arrived at DriveTime and was prompted greeted and my online approval was quickly pulled up. I had several vehicles in mind and wanted to test drive each one to make sure I got the right car for me. I was not pressured into picking one. It was clearly stated that the cheaper vehicles will get the lower down payments. Each vehicle I test drove was clean, interiors were in great shape. After picking the car I wanted I was given the car history report, open recall report, was given a walk around with the car before departing.

I had the best experience buying a car from DriveTime with Kregory at Morrow location. He was very helpful and I would recommend DriveTime to anyone but most importantly Kregory because he was very informative and is helpful through the whole process.

I had a wonderful experience at DriveTime. It offered great customer service and excellent staff. I felt very comfortable as soon as I entered DriveTime, and I would be telling my friends and co-workers about DriveTime.

Javier in McAllen DriveTime best salesman and also I walk out with zero down on a 2006 Nissan Altima... with $400 a month payments. Thank you.

The car sales team was very honest, fast, and professional. Thank you guys so much. Such a real blessing.

Darrell was not a pushy salesperson. I appreciated his knowledge and follow through, as well as his attention to detail. He patiently worked with me while I tried to find the car that was right for me.

Staff awesome, friendly, helpful, and professional. Stayed past closing to make sure they met all my needs and answer all my questions. Kudos to Trevor and Daniel in Knoxville, TN.

Tyler was awesome and upfront with everything and the cost of the vehicle. He even went to the Aurora store and picked up my van when promised. And he kept me informed every step of the way.

No one else would give me credit and no one else treated me so personably. Shavonne my sales rep was so helpful and understanding. I will gratefully deal with DriveTime from now on and will recommend them every chance I get. Thank you DriveTime.

I'm 50 years old and this is my very 1st time buying a new car. My salesperson was Miss **! She was AWESOME and patient with me being that I was a nervous wreck. My experience was amazing and I would definitely recommend people to this dealership! And I LOVE my car!!!

After visiting multiple car dealerships which I wasn't impressed with at all, very bad customer experience. I decided to go to DriveTime McAllen and they really were willing to help me, a first time buyer get what I wanted. They ran my information, showed me vehicles in my price range, and I didn't really seem interested. One major key that made me realize this dealership was the one, was that they went above and beyond to get me what I wanted. They went to Corpus to pick up a vehicle in which I loved. They brought it that afternoon and got me all set up. Thanks so much to Edwin!

Dee was so amazing. He took all the information about what I wanted and delivered a great price and car.

Everyone was great. They got me in a car that I loved and could afford. I will tell everyone about how great DriveTime is!! Thanks everyone who helped into my new car!!! I love it!!!

I had a great experience with DriveTime. They helped me when no one else would help me in getting a car.

It was a good experience.

Everything worked out well. I am really happy that I was able to drive off in a great car with an affordable payment. I just wish the car was a little more clean when I picked it up.

I would definitely refer my family and friends to DriveTime. I had a wonderful experience, everyone was very helpful and polite. I will be back.

Walking out of a dealership without a key is always the first thing on your mind walking into the dealership. DriveTime from the first phone call was so assuring and friendly it was like feeling the smile over the phone. When I got to the dealership they made me and my kids feel at home. From the fresh popcorn for the kids and the staff on site willing to do whatever it takes to make sure you're satisfied. Thank you for my used car that has all the new car warranty plus more. If you're not driving out of a DriveTime dealership you might want to drive into one.

Had the pleasure of working with Jordan at the Schaumburg Il location - she was knowledgeable, professional and answered all my questions. I was in a time crunch and she ensured I made my next appointment but, not before I purchased a 2012 Chevy Cruze. I was so happy to get credit having had a less than stellar credit rating from falling behind on bills after my wife passed away from cancer. Driving a 2002 last leg car an hour to work one way was becoming quite nerve racking and was the thing I needed most at the time -- a car -- now I have a GREAT, BEAUTIFUL, RELIABLE car and my tension is gone and it's been replaced by joy! I am so happy I saw the crazy commercial and decided to stop in. Best decision ever! Thanks again DRIVETIME and Jordan -- I am telling everybody I know -- now if I win a tablet I will email everyone as well!!

I highly recommend DriveTime products, services and team! The people were wonderful to work with and they all went the extra mile to assist me and my children in obtaining a new vehicle. Special thanks to Claudio ** who greeted me with energy and assisted with positivity, encouragement and determination! The rest of the team was wonderful as well since they made sure to deliver the great products and services in the right way. It definitely could not have been done without them. In addition, Claudio's love of his job and sincere dedication to helping people really shines through and proves the excellence of the company.

My husband and I had the pleasure of purchasing a truck from DriveTime with Sudan **'s help. He was wonderful with which to work! He stayed in contact with us while the truck was brought up from another DT dealership. Great experience overall! Truck was clean, low miles, priced appropriately, and we were helped even though our credit wasn't the greatest. We would definitely do business with them again!

Maurice and the rest of the staff were very helpful. We had purchased a car on 3/9 and decided we wanted the other choice instead on 3/11. While we were waiting for our down payment to be backed out of system to put on new loan the vehicle got sold. There should be a way to hold vehicles if we already gave down payment. Other than that it was a good experience.

I had a really good experience. I was glad that I got to officially get my car the other day. Even though my credit isn't up to participate right now it's going to improve.

Courteous and helpful.

I was in the process of car shopping and my boss was assisting me as well. He stop into DriveTime on PARKWAY EAST and talked to a salesperson by the name of BRITTANY. He left my number with Brittany and in that same day she gave me a call and asked if I could come in. I told her "yes." When I got to DriveTime I walked in, met with Brittany, who was awesome from the start. She got me 2010 Hyundai Santa Fe with affordable payments and also set up my payment choice from my phone which I wasn't familiar with and made it all very easy. I recommend anyone car shopping go to DriveTime and ask for Brittany. You'll receive nice atmosphere, nice attitude, and a nice ride!!! Thanks Brittany and DriveTime.

I had the best car buying experience of my life! Your selection was great and Joanie, my Sales Associate, was wonderful. The manager was great as well.

I had only own the car 2 days before routine problems started popping up. For ex. rattle when air is on, then rotator and brakes and check engine lights come on. But what got me frustrated was when they changed out rotator and not the brake pads to match. Things like routine problems should not be occurring within 30 days of purchase and not be covered if not mechanical. Those should be maintained at the dealership until purchase. It's just the upkeep of the inventory you have on the lot that's all. I have never purchased a vehicle and repairs occurred within a time limit was not covered. The dealers did their best to accommodate the customers unlike DriveTime. Very disappointed with this purchase because routine problems should not be occurring and not be covered.

I've tried to make a payment using their free auto pay on the website over and over. Every time I get an email three days later saying it was declined for nsf. The money is in my account and there is absolutely no reason for this. They charge me a $15 fee every time. I'm using the exact same payment method I have used since the beginning. They are doing this on purpose and I'm seriously thinking of letting them take their car back and filing bankruptcy. I bought the car out of necessity but it's ruining my life now and I really regret it.

Wonderful. Best experience I have had buying a car!

Really like the car. The sales team was great. Went over everything including the car. Pretty easy process.

I can't believe how quick and easy buying my first car was! I got exactly the car I wanted, the online inventory was exactly what they had in stock and Mrs ** was so helpful and knowledgeable! She even gave my 4 year old daughter some crayons and something to color!!! Great overall experience.

Let me tell you this. The customer service at DriveTime is outstanding. They welcome you as soon as you walk in the door. They was wonderful. They let me walk the lot looking at the cars they had and didn't rush out like the other car dealers do and I love that they gave me my space and time to look at the cars. When I was ready I walk in and someone was there to help me. I didn't wait long and the welcome they gave me and the outstanding customer services they gave me. I said I'm getting a car from here and that's what I did. Thanks DriveTime for the outstanding services. Keep it up.

I was totally surprised. I went there with a negative attitude and to my surprise I came out with the car I was looking for.

The staff at DriveTime in Lewisville was amazing. They got me in an affordable car and reliable one too. They were so helpful and patient. Best experience I have seen in awhile when dealing with cars. Outstanding.

I enjoyed my experience there. The staff was very friendly. Also very glad there was things to keep my children entertained and occupied.

I purchase a 2008 Pontiac back in December 23. On the 24th I called DriveTime letting them know that my service engine light had turned on. They told me I had to call the warranty department so I did, but it was closed because for holidays then I had to wait. It was a weekend. Long story short till today I still haven't been able to get my car fix. If it's one thing it's another. They took my case to customer relations. I really don't know even why because all they say is we will keep on paying for the service but then yet again I still have to pay a ** deductible of 100$ when I still have to pay for the payment on top of it.

I am very happy with the customer service I received!!! Eric was great - no pressure received - just let us choose what we wanted.

Great customer service at this branch of DriveTime. They helped me get into a newer car that was actually on another lot and got my monthly payments within my budget. Thanks for making me a happy customer, again!

This south county location was excellent. I leased my car. Took a total of 2 hours from walk-in and I was driving. Car needed a few repairs and they got it done in a timely manner. Customer service was fantastic, plain, clear, quick, and didn't miss a thing. I would recommend this to anyone that needs a decent car quick. Thank you DriveTime.

Been 4 car lots and wanted to put my family in junk. But not you guys. Got the perfect SUV for great price.

Came in on 3-14-2016 and spoke with Jennifer **. She was by far the most courteous sales person I have ever met. She wasn't pushy to get a sale. She listened to what you wanted in a vehicle, showed you options based on what you were looking for and let you do all the choosing. After the sale I sat down with Matthew ** many to go over the terms and finalize the paperwork. He did a fantastic job in thoroughly explaining EVERY aspect of the paperwork and answered any of my questions. I will HIGHLY, HIGHLY, HIGHLY recommend DriveTime to anybody I know looking for a car! Definitely made me a customer for life!!!

Very friendly, kind and polite service. Got my car the same day.

Well, my review is quite different from the others. First of all, yes, they approve you even if your credit isn't great - but they DO require something down. I had to come up with $300. Better than $3,000. Ok, so they charge me $244 a payday every two weeks for this car. The car is basic. No OnStar, No BlueTooth, can't even let the back seat down. When you turn the air/heater/defroster on radio stops working... I am not a happy camper. I couldn't return it and have to wait a year to trade it in. I didn't notice these things until my 5 days were up to return it (their policy). Well, the warranty is up after 1,500 miles. I drive 120 miles daily to work so that went fast. I won't be back after I am done with them. They tell me at the store I got it from that I could go monthly payments after 6 months and CS tells me "Nope, you can never go monthly." They need to be re-trained. They want $34,000 for a basic car?

Glenn ** was great at providing excellent customer service. I will definitely recommend DriveTime to family & friends.

The guys at DriveTime really helped make this transition as smooth as possible. I went in there with low expectations but they surpassed all I could ask for. They stayed late to help us finish the sale and even went to another dealer to get the car we wanted, needed and that we could afford. It's all very much appreciated.

It was a very nice experience buying my first car. Torrence was great. He did everything for me to drive away in a new car. He even went to another location to get the car I really wanted.

Everyone worked as a team to help me purchase the vehicle and they stayed after close until the sale was complete. Their store was really busy, but they stayed focused. Also they were professional, knowledgeable, friendly and helpful. It was a pleasant experience.

This dealership was wonderful. My agent was John ** and he was very friendly, helpful and thorough. He really put me at ease during my whole time there. I would definitely recommend him AND DriveTime to friends. The manager Brad was funny and extremely nice as well.

I would recommend DriveTime to people. They do help you out no matter your credit score and everyone is friendly and they do help you in a timely fashion.

March 11, 2016 Mr. ** and I purchased a 2010 Nissan Rogue from the Concord DriveTime dealership. We were very pleased with the experience. The salesman was Todd ** and he was wonderful. He answered all our questions, was very patient and knowledgeable. I would recommend this dealership to all my friends who are interested in purchasing a vehicle.

We had a very good. They treated us very well. The manager is the one that help. When went to finish, we have someone else. He was very nice.

Very professional, and not so demanding as other car dealers. Allows people to really think about their options before purchasing anything. Love it.

DriveTime is awesome!!! The process to purchase my new car was quick and easy. Everyone there is nice and have remarkable customer service skills. They put me in a great car at a great price. Special shout out to Beverly ** and Nicole **. They were great. They will be my go to place for a new car from now on.

For years I have been trying to get a decent car. I was always turned down because of my credit. I had the money to get it but was always turned down. I went online and started looking at DriveTime. I had heard of them but I thought that them looking at your income instead of credit score was a lie (like most companies do anyway). I went in and was going to talk to Shane about my possibilities, just to see if this was legit. He was busy but he did get me talk to another gentleman. Justin was really helpful. He told me about the different programs they offer. I was able to put down money that day on a 2013 Kia Rio! It was not much of a down payment either. Plus it was a no hassle. I love my car and I love that someone finally gave me a chance instead of having to go look at the typical run down used cars.

I found the car I wanted online then just came in and got it. Pretty simple. Especially since no other company would help me get a car.

Great customer service. Transparency in sales.

I was very supersize about the service we received, it was helpful for my daughter. Real first time expertise with a real car dealer without the ha-cal. Thank you for helping her learn.

Barron and Curt made my truck purchase a pleasant and comfortable experience. Curt wasted no time getting my truck brought to their location and he and Barron were very patient and helpful with my insurance company. Matt went the extra mile and sent my insurance company a copy of my drivers license after I had already made purchase and left location for couple hours. I would rate them and their location the highest rating possible.

I loved my experience with DriveTime! The helpful staff was fun and professional. I would definitely recommend Garrett and the whole crew to anyone. I love my Chevy Spark!

Very friendly sales people. I am very happy with my vehicle. Outstanding service through everything. Again thank you DriveTime.

Extremely happy with Jameason. He made our experience especially worthwhile! Because of him, I was able to close my transaction that day. Thank you.

Our salesman Sudan was very nice. He made sure everything went smooth and he explained everything. Couldn't ask for a better salesman. Thank you Sudan **.

I was pleased with my experience. Emily was great via email and over the phone. All the detail information was able to be taken over the phone which somewhat sped up the process. My car had to be transported from Raleigh, which they did with no hesitation and my car was on the lot the next day. Once I arrived, Emily got right to it and started helping me. One minor bump in the road, but other than that, I was very pleased. It did take longer than expected after I had already given all the information over the phone as I was at work while doing all the information exchanging, but it was because of the slight bump that it took a little longer. Overall, my experience with DriveTime and Emily was very good! Interest rate was pretty high, but I'm almost positive it's because of my credit, which I was still able to get in a car with no issues, no co-signer, no hassle! I would recommend other to come to DriveTime if you have credit issues!

Thank you Mark and Chis at the store on Wyoming in ABQ. You both made my first experience buying a car very exciting and easy. You both are amazing! I love my car.

I am satisfied with my services. They were quick and convenient and in my budget needs for my first car I truly recommend this location to those trying to get on track and begin somewhere.

The DriveTime on Camelback did amazing! Andee did such an amazing job at answering my questions and helping me figure out what I'd like in a vehicle. The process went smoothly and I would definitely recommend for anybody that was looking for something to at least make a check there first.

I purchased a car from Morse Road from Chris **. I have never had an easier experience and he worked to make sure we got what we wanted. He even went as far to take us to another sister dealership clear across town to look at a vehicle. He was wonderful and I can't say enough good about him. He went way beyond the extra mile for us. I have also began a google review on him as I have never had such a great salesman to work with.

The process working with Sondra was a quick and easy process. Best experience in a car dealership I've ever experienced.

Process was very simple. Good selection of cars. Very courteous staff.

They were very friendly and professional. Although it was busy everyone was nice and helpful.

Marcus is an excellent salesman along with the rest of the staff. I would refer everyone to them!!

Everyone at the dealership made us feel as if we were the most important people to them even though it was a busy day. Everything went smooth and easy, and we are enjoying our new truck.

Everyone at Gastonia DriveTime was professional from the time I arrived until I walked out the door. Joe, the representative that worked with me, made the transaction as smooth as possible. I would definitely recommend a friend and/or family member. Thank you to everyone involved.

I wanted to say that my fiancé and I had an amazing experience at DriveTime and will be coming back and also recommending DriveTime to anyone and everyone. The customer service from the workers was beyond superb. Thanks Joey and Brad.

They were really great.

My experience with DriveTime was awesome. My salesman, Emmanuel **, treated me very well like I was his wife. I appreciated how thoughtful he was. Test drive was awesome. We all laughed and cracked jokes. He provided the whole entire history on the SUV, explained everything to me in detail, and then some. I will definitely recommend DriveTime to my friends and return to buy another vehicle.

I contacted DriveTime for the first time on a Tuesday. They had me in a vehicle that I absolutely love by Friday of the same week. At the end of my process, I truly felt like part of the DriveTime family. I would definitely and have already recommended DriveTime to any and everyone that I come across looking for a vehicle.

Our experience was wonderful. It was very fast. We picked out a few suvs. We finally narrowed it down to one and our sales associate Matt was very understanding and helpful. The suv we picked out was in excellent condition. It was the best buy for our money.

Although, it took forever to get everything set up, I'm a happy DriveTime car buyer. Sale Associate Josh was helpful and knowledgeable on what car was best saver. The DriveTime staff was funny and inviting to me and all guest.

It was my 1st time at the Jacksonville Fl location. The staff was very professional & the popcorn & coffee was very good.

I had an excellent experience while purchasing my new to me car. From the moment I walked in the door until I was handed my keys I felt as though I was a valued customer and not just a dollar sign. Everyone I encountered was great.

Yogi was amazing. It was fast and very easy. I highly recommend them to anyone with no to little credit.

I bought a car. After three days I was not happy with it. Took it back, thought they would give me the runaround. Every thing went great, no trick or any type thing. Got another car with no problems. MR. ** was very professional and knowledge of the cars impressed me. Good place to buy a car. One thing they need, more options.

Excellent service. Never been treated as good as I have by your staff, Marty.

Well I was referred to DriveTime by a couple of friends, and I decided to go to DriveTime and check them out. I was pleased by all the emails I was getting from the associates that were contacting me to come and see them when it came time to buy my car. I'm really glad I did, and I left the dealership driving my new car. Thank you DriveTime and to Lanier ** and Chris at the CONYERS, Ga location!

Customer service. Jr. was amazing and was awesome.

My husband and I had a very enjoyable car buying experience at DriveTime of Lakeland.

After being pre-approved and in constant contact by phone with a knowledgeable salesperson, it only took one trip to the dealership of my choice and I was driving away in my new/used vehicle in less than 2 hours. Thanks again DriveTime!!

Your sales team was really not what I expected. You all went above and beyond to help me get into a great vehicle. Cheers to Quentin... He should be employee of the month. :)

I walked into the car lot, just knowing that I could never come out of there with a car. I have very poor credit and I have only been at my job for 6 months. But I needed a car bad, so I thought I would try DriveTime, but not getting my hopes up. I was extremely pleased with my entire experience. The salesmen are not pushy at all and really considered what I wanted. HE didn't show me any vehicles that I couldn't afford and there was still plenty in my range. I was approved and left in my own car with only 400 down and NO cosigner! I would recommend this place to Everyone! It was a wonderful experience and I LOVE my new car!!

I had an awesome experience. I love my car. Everyone was so nice and professional. They told me every step of the process up front and what they were going to do and help me do. I loved my experience there. I would recommend them to anyone with credit issues or even without issues. Thanks guys.

Our car rep Ms. Capri ** was very professional & delightful in helping my husband find his dream vehicle. It took an extra day because of a mix up on where the vehicle was physically, but worth the wait.

First Vehicle didn't work out so they allowed me to trade for a different car. I am extremely happy with the car and their performance. Michael ** and David (his manager) were very helpful, didn't pressure me and I felt confident it was not a scam. It's hard to find such fantastic character and honor these days. I would recommend them. Tell them Jeff ** recommended them to you.

Great experience with Raynoldo. Great followup and courteous. The entire staff was amazing and helpful. The process took about an hour! That was amazing.

Salespeople were friendly and great with getting us in a vehicle.

Our experience was very enjoyable. The customer service was excellent. Our salesperson was Brianna **. She worked hard to get us into a vehicle and was very nice.

I am so pleased and happy of my choice in cars! My salesperson Cedric ** was awesome and our finance guy was Awesome too!

My wife and I have had bad credit due to an injury and it's been hard to get any loan. DriveTime made it happen. The process was fast and easy, salesmen are very friendly and know their cars. They also have a wide range of cars to choose from and flexible payments. Thank you for the enjoyable experience.

Kelson and Kevin were very helpful and answered questions I asked. I will recommend DriveTime to other people. Thanks again!!!

Everyone was friendly and attentive. They worked hard to make sure I got in the vehicle I desired and at a fair price.

I first put a down payment on a Ford Focus and somehow the communication was not there and they sold the car I still had time to get, BUT it was a blessing... I now am the proud new owner of a Jetta! Steven at the Pensacola location was the nicest! We are very happy with our purchase.

Purchased a 2010 Ford Explorer on February 10, 2016 with DriveTime. The next day the driver's side tire sensor fell off inside the tire, the wind started coming through the window sealing... Told them about it. Nothing was done. 27 days later the truck starts running hot and the A/C fan needs replacing and the thermostat housing as well and I have to be responsible for the 100.00 deductible even though this repair had nothing to do with me. A repair that should've only took a few hours has turned into 3 days later, because DriveTime is giving the repair shop the run around. In the end no one can tell me when I'm going to get the vehicle back. I WOULDN'T REFER OR RECOMMEND THIS DEALERSHIP TO NO ONE. THEY ARE SCAM ARTISTS ESPECIALLY TO WOMEN.

We went to the DriveTime in Chattanooga. Mallory was our sales lady. She was great and really knowledgeable of the Ford Fusion we got. We asked about recalls and there were none. We were in and out in about 3 hours due to the hold up with our insurance. I would def. recommend DriveTime to anyone who has gotten yourself in a bind in the past and you're trying to recover your credit. Happy car hunting guys. =)

Very easy to deal with. Processes were fully explained. They've gotten a negative rap from people but I never saw those issues. It went way better than I could have imagined. The staff seems really genuine instead of shark predators. I will recommend others, not because of the referral program but because of the way they treat people.

Really helped me in time of need.

Todd ** was awesome. Garrett, GM was wonderful as well. I was very pleased with the service and professionalism. I will recommend others to you! Thank you so much! I am very happy with my new ride!

Very friendly and straightforward with things. Would highly recommend.

We met Marc first and then Richard from the Sanford, Fl. location. This was by far one of the best experiences we have had when purchasing a vehicle. Professional, helpful, upfront. We are so pleased. Thanks Richard!

This was our third purchase from DriveTime. It was a great & simple process as always!

Took a chance going in and it turned out to be the best decision ever. Haniel ** was super helpful and patient. Best sales guy ever. Totally recommend DriveTime to all my friends and family.

We are very happy with our car. Ben went the extra mile to make us feel special. We will tell our friends about y'all.

Luckily I had Gap coverage and got into the vehicle I wanted with no money down. The Newport News staff are exceptional and I would recommend them to everyone!

Brian was excellent and great personality.

Went to DriveTime on Cassat and was very pleased! Shiffon (sp?) treated us very well and helped us make the best decision for our new vehicle! Can't thank her enough!

Had a good experience getting a car at Drivetime although I did have to wait both times for more than 1/2 hr even with appointment. But Drew helped me find exactly what I needed in a car. Very friendly and helpful staff. Would refer friends here.

I had great and friendly service. I'm very satisfied with my new car.

I had a great experience. It was fast and got what I wanted.

The sales team was very friendly and went above and beyond to help me out and get me back on the road the same day. I would definitely recommend DriveTime to my friends and family.

My wife and I experience with DriveTime was amazing!!! The car salesman, Kosie was awesome. He was very honest, upfront, and he treated us with much respect. The whole process was very easy and professional. We will definitely be buying all our vehicles from DriveTime!!!

I've been unemployed for a month and a half. They have been very nice to work with me and my situation... I give them 5 stars for the nice people I've worked with like Derrick. He is amazing, he is very nice. But with other people when I set a pay arrangement to give them a payment they always get my arrangement wrong. I get a text stating the wrong amount of money or the wrong date. I would call and then they would say I'm in the wrong when no because I write the amount that's due on my calendar in my phone and my planner in my purse. But now that I got a job hopefully I can bring my account current quickly...

The service was excellent.

After an absolutely horrible experience with Frank **, I was referred to DriveTime by a coworker. My experience was wonderful. The process was hassle free. I wasn't forced into a car that I did not want, nor could afford. My salesman was professional. The rest of the staff was courteous, and words cannot express how satisfied I am with my purchase. I have lots and lots of cards that I am going to pass out to other people that are in the market for a car. The Lord answered my prayers.

Everyone was very nice and helpful. Thanks.

I bought a 2005 Town & Country from DriveTime in 2013 and I have nothing but a great experience with them. Customer service has been wonderful. Going back to them again and from now on. The only thing I don't like is the warranty from Aeverex. Aeverex will do anything to not pay for repairs but thankfully I have only had to use it once. I will be a DriveTime customer for as long as I continue to own vehicles.

Jonathan was amazing and so kind as well as Hassin and Justin. Everyone was so helpful. I'm going to send everyone I know to DriveTime.

Mattew is the best at his job. Not only did he help me, he gave me a good experience! Kendra deserves a raise. She answered everything I wanted to know. You guys are the best. Anyone who disagrees is just losing it. Thanks DriveTime.

My experience was amazing. Katy was a sweetheart. I felt like a valued customer. Also Matt and Ryan did a great job. You get approved and the rest is easy. I honestly recommend DriveTime to everyone I know. Thank you DriveTime for my amazing car. :)

Elena. She is great and personable.

I will be sending people to this DriveTime. I loved it. They were so friendly and helpful.

Everyone listen to what I was looking for and the amount I would like to spend. I driven 3 cars before I made my decision. And the next day when I was to pick up my new car I change my mind and saw a different car I wanted to test drive. Jason, the employee, said no problem and I decide I wanted to purchase the car I just test drove. Jason check the amount and it was a go. So now I have a great car due to their patience. I want to say thank you for a great job done.

My salesperson, Claudio ** was AMAZING!! He was so personable and connected with me in a personal level which made me so comfortable. Only reason not 5 stars is I was there 6 hours and systems were down the entire day/night. I had no lunch nor dinner but was offered bottled water and popcorn. Get your technology right. Otherwise perfect experience. Thanks to finance man Jan as well for his great down to earth demeanor.

The only reason I couldn't give five stars was the length of time it took to finish the sale. It took 4.5 from start to finish, granted much of the delay was due to the computer systems not the employees. This is how car sales should be conducted everywhere & every time. There were no bait & switch, fake inventory or 'sorry just sold the one you were here for' games. The entire team were courteous, friendly and honest. I appreciated straightforward numbers and choices. Again no games just brass tacks down to business. I will recommend everyone I know that may be in the market to DriveTime Mesa regardless of the referral program. Thanks again for taking care of my needs and making the process as honest and simple as possible.

All new to me but was very enlighten. After applying and receiving approval to buy an automobile from Drivetime, I was contacted by a representative from the Pershall office. Me and my husband went out to check out their fleet of vehicles, was impressed with the fleet and decided to take a contract on the 2013 Ford Fusion. The proceeding was handled expedient and professional and explained to us, we signed all the papers, was congratulated and left with the Ford Fusion.

I arrive at the dealership with everything ready, about 0845 on Thursday March 3, 2016. The general salesman arrive and said, "Let me open the dealership and I will be right out." So after wandering around the lot I decide that 30 minutes should be enough time to open up the dealership and we went in at or about 0930. At or about 0945 we were introduced to Christopher ** our salesperson who was just professional throughout. Now I came prepare banks statements, references, bank account numbers and my sister to keep my temper in check. Well Christopher told me that with my down payment he might not be able to get what I want.

All right! DT made me feel comfortable and took care of me so I can take care of myself. They helped me get a car when other dealers would not. Super staff eager to help. Very professional. Thanks, Guys.

This was the smoothest and easiest car buying experience ever. They friendly with no pressure or shame about my credit. They made a trip to Oklahoma City to pick up the truck I wanted and I still got it that day! Everyone was friendly. I have bought cars from competitors who were high pressure and told me no one would work with me. This was so much better!

Good customer service, continued services after purchase.

Would do it again. Great vehicle, and great service. The time I spent at the dealership was most enjoyable and I felt like I was among old friends.

She tells Player was the lady that helped me get my first car and she made the experience a wonderful one. All the employees were very nice and upbeat which I loved.

I was happy with everything. If I ever need a car I would go back.

When I walked into DriveTime I knew that we were welcomed. Very nice people. I would recommend my friends and family to DriveTime. Loving the vehicle.

I very happy with my new car. The best deal in town.

I had a good experience. People very knowledgeable. Good salesperson and good management.

The salespeople could be nicer. Also my vehicle already has to be taken to the shop. Kinda disappointed.

I had a pleasant time.. DT salesperson Claudio ** was very attentive, when asked for the car I wanted he made it possible for me. Am very happy with the service I received from him and the dealer.

Very good car buying experience. Jerrod and Ryan were great.

Great service. From the moment we walked in were welcomed with a smile. The car we liked was not in their lot so Robert had Felix drive to Tampa to pick it up the next day. As soon as it arrived Robert notified us and had Denise finish up with when we arrived. I will definitely recommend this branch again and again.

Very well done. A very great experience at DriveTime!

Eric and Ivar were very helpful. They worked with urgency, knowing how I was in such a hurry the day I came in. They were upfront and honest with all the information I requested for. Though I am what you would call someone with a challenged credit, they still treated me with respect and never judged my credit situation. They treated me like a real customer shopping for a vehicle and not someone who is an irresponsible person due to my bad credit. I knew exactly what I am contracting for.

My experience with car dealers has been more than disappointing till I worked with DriveTime in Waukegan. My salesperson Lilly was awesome. The whole process was very easy and professional. Will definitely be buying all my cars from these guys.

We live 2 1/2 hours from the location where we purchased a 2012 Ford Focus SEL. Unfortunately it pulled to the left. We were able to take it to a local repair shop because there was not an in-network one near us. The mechanic would not be able to put it on a lift for a couple of days because they were extremely backed up. We ended up returning to the service center at DriveTime where they found damage to the frame of the car. We exchanged the vehicle with no hassles from the sales department. Other than the time involved it was a good experience. Brenda, Keith and Josh all gave excellent customer service. Keith gave us donuts because we hadn't eaten and Brenda called the next day to check in with us. I would consider that going above and beyond expectations. So far our 2012 Ford Fusion SE is great. Thank you guys!

Great customer service with the sales associate. They were friendly, had a smile and greeted us as we entered. Took care of us with water and popcorn. They were honest with us on our situation and still helped us in the end.

From the application to the purchase of my vehicle it was an easy process. The staff was friendly and knowledgeable. I would recommend this company to anyone interested in purchasing a car.

Service was great and everyone was very helpful. I got the car I wanted. I would recommend DriveTime to family and friends.

I had a very pleasant experience at DriveTime. I didn't think my husband and I would be approved for a car loan because we already had bad credit and a recent repo. We got approved on the spot and the whole process only took about 2 1/2 hours. We were in and out pretty quickly. There was no pressure to leave there with a car that wasn't absolutely perfect for us.

Great people. Never pressured me and was really helpful trying to find vehicles to suit my needs.

Shane was a great help. Thanks.

My wife and I purchased a 2013 Ford Focus from DriveTime in Columbus, GA and the best part of buying the SUV was dealing with the sales staff. They were funny, informative, and very professional. Not only will I recommend DriveTime but our next car/SUV will come from there as well. Adrian and Benjamin are the two best car salespersons on earth!!!

Shelley our salesperson was awesome. Will definitely tell people to try them.

The personnel were outstanding!! If questions were a detailed explanation was given. Alternate options were given if conditions were not comfortable or affordable. Computer problems beyond the control of anyone were related to customers in a timely manner.

I walked around and looked at the SUVs, I seen one that I liked. No one was out on the yard. On my way to the car of my friend we said that since no one came out and I wanted to drive the SUV I will go in. I went in to see can I drive the SUV. Everything went great and I am very happy.

Purchasing a car from DriveTime was time consuming but wasn't much of a hassle. Jim ** was very attentive, helpful and determined as well as entertaining and went above and beyond when it came to keeping my 7 year old sister quiet and entertained. I do recommend those with poor credit to purchase from DriveTime to help kick start their credit improvement.

They were fast and helpful.

Just when I thought no one could help me. DriveTime was there to prove me wrong. Everyone was very nice and professional. Service was timely and not rushed.

Our salesperson was James **. He was very friendly and we really appreciate that. He didn't make us feel bad for having issues with credit. Everyone was very honest in what they could do for us and that made our buying experience great. I would definitely recommend people to come there.

Excellent customer service. A very smooth and enjoyable purchasing experience. Sales associate and entire team were extremely helpful and a pleasure to deal with.

I am very satisfied with how DriveTime treated me and took care of my needs. I had an issue with a vehicle and they made sure that I got a better vehicle and was very happy with the new vehicle. The salesperson was very helpful and I don't think I was an easy sell. I couldn't decide what I wanted and he got different cars from other lots to satisfy my needs.

Amber, Tyler and Daniel were amazing. They made sure we were well taken care of and my daughter got the car she wanted.

Mostly had a awesome experience. Sue and Justin were fantastic. But Rudy put a sour pickle in my mouth. I would never go back to him.

The car I wanted upon arrival had a flat tire. I was told that it was just low and had been sitting. After three days of driving the car I had to replace it. I almost missed work because of it. I got over thirty calls at inappropriate times and explained to them I was at work and still was interrupted while at work the same day. I was told to come to the dealership over an hour away with my offer letter and told that would suffice for income verification. Upon arrival nobody greeted me. I had to find someone to help and then after over two hours was told I could not use my offer letter for verification and had to return for a second time to finish the deal.

I decided to go to DriveTime because I was credit challenged. The car experience was easy and hassle free. My agent showed me exactly what I had originally saw on the DriveTime website. I would recommend DriveTime to anyone who is looking to purchase a car.

Great customer service. They knew my credit was bad yet still got me rolling.

The Sellers was very professional and helpful staff equally present. I am very happy with you and your services. I recommend 100%. Thanks.

I wanted to thank all the sales people who showed me I wasn't at a dead end and got us into a great ride. Thank you all at DriveTime.

Thanks guys. I really appreciate the car!!!

My experience was amazing. I would recommend this to anyone and everyone. My experience was made easy and affordable, all with great customer service. Thank you.

My experience at DriveTime was great. The staff was helpful. And the process was painless. Thanks!

This my 2nd vehicle I've purchased from DriveTime and me and my wife has been more than satisfied with our 1st purchase and now we're even more satisfied with the Chevy traverse. Great car, and low miles. I will recommend DriveTime to anyone I know.

Thank you to all the team members at DriveTime. I was scared going thinking I was going to be bombarded by the staff. I was happy and relieved to know that this was such a professional business. Joshua ** was great. I loved how my needs and wants were incorporated into my experience here. It was very realistic and upfront with no gimmicks. I got exactly what I wanted and even more. My payments are very reasonable due to my poor credit and I really want to thank you for explaining things to me and being so upfront and professional. I will definitely recommend DriveTime to anyone.

Don't go dancing with the short guy and his dog, they don't really want to sell you a vehicle. Stick with DriveTime, on Mechanicsville Turnpike and ask for Emily and/or Robert. They helped us out, showed us several different vehicles for which we qualified and that were comfortable, dependable, and affordable. We took one home that same day!

We had a great time while buying our 2011 Explorer. The sales representative even made our kids laugh and involved them in activities. I would highly recommend them to anyone who is in the market for a vehicle.

We had an awesome time from start to finish!! We had no wait time and Richard ** was amazing, very professional, and explained everything we left with no questions unanswered. All in all would come back and will definitely recommend you to friends and family. Great Job!!!

I had an amazing experience at DriveTime in Tempe. My salesperson Chris took such great care of me. They made sure that I was comfortable with my financing options and found me a great car and an affordable price. I would definitely recommend them to my friends and family.