DriveTime Reviews

Awesome sales people, especially Andrea! She was extremely patient, friendly and knowledgeable. She is a very rare salesperson to find!! DriveTime gets a perfect 10!!!

My whole car buying experience was very satisfying and very quick! After deciding which vehicle I want it the process was very simple and very quick. I left work at 2:30 and by 5 p.m. I was in a new car. Mr. Jose ** at your Perrine office did a very excellent job and I will recommend my friends to come see him...

I seen Joseph. He was awesome!!! I got approved and service from everyone was friendly!!! Would recommend to anyone.

DriveTime was awesome. They got a vehicle same day no down payment.

Had a very nice time looking for my car. Tracey was an excellent salesman. He made sure that I knew what I was doing and picking out the perfect vehicle. So I would say that went well. The negative was the general manager. He needs to learn how to handle his attitude when dealing with customers. Everything went well so that is where I will leave it out.

Everyone was very, very helpful and I will come back again when I want my next vehicle. Thanks a lot Dan ** and JaMarcus for all your help.

I had first checked out DriveTime's website and it seemed pretty easy to buy a car. So 2 days later I decided to stop in and see what was up. The best decision I ever made! Randy was the first to give me info and to start my application but I needed to return with my paycheck stubs. So the very next day I got off work and went straight to the lot and Tom was the one who finished my application and showed me 3 cars that was in my budget. He never tried getting me to spend more money or go outside my income to make a profit even though I had my heart set on a Honda CRV. It wasn't within budget but my second choice was a 2010 Hyundai Elantra. Less than 3 hours later I was signing the papers and ready to be on my way. Tom even helped me find insurance. The guys at Drive Time went above and beyond in my opinion and I'm not hesitating to recommend DT to my friends!

They were very helpful. I got the car I wanted without all the extra hassle compared to other dealerships.

Ask for something and told I can get it. Later to be told I bought it as is. (Floor mates) got car on half gas. Felt got pushed aside once I gave my down payment. Pushed before you said yes to a deal then nothing after that... I do like the car I got. Thanks.

Went to DriveTime to buy a car after I was out of a job for some months last year. I knew my credit was bad as I had to return my two cars to the bank because of the situation. Went to DriveTime and the staff was great. They helped me get into a car. The price was 4-6k more than anyone else but they approved me. Interest was crazy, but I was happy as this was going to be the car that would drive me to work through my master's degree. 1 week driving the car I noticed a cluck while steering. 2nd week I called the warranty AEVEREX and they referred me to the shop. 3rd week took the car to the shop and the nightmare started. The Toyota Rav4 needed a new steering rack. AEVEREX wanted to put a remanufactured rack instead of a Toyota one. I called to complain and correct the issue. They did not listen. With them it's their way or nothing.

After finding DriveTime in a Google search, we decided to visit the lot and see what they could do for us. We were pleasantly surprised to be met with a very courteous representative and were greeted shortly thereafter by our salesman, Carlos. The whole experience of how DriveTime does business was new to us. Carlos was very polite, courteous and honest in trying to meet our needs. He showed us several cars, in the pouring rain, and found the perfect car for us. Carlos and the manager then worked diligently getting the figures right for us. We signed our contract last night and drove home in our beautiful Nissan Altima! It was by far the easiest and fastest car buying experience we have had yet.

Everyone was very nice and helpful with the purchase of the car.

My fiance looked at a couple cars, but we fell in love with a Dodge they had on the lot. Chris ** was an amazing associate! He has good people skills and went over everything we needed to know about the vehicle we were buying.

This was my first time at DriveTime and the staff was impeccable and full of knowledge. They were very attentive and worked with me to find what fitted my needs. Excellent experience. Will definitely refer and continue to do business with DriveTime.

My experience there was great. I went in with doubt in my mind and ended up with a great vehicle. My dealer LeSha was very informative and guided me in all the right directions.

Very pleased with DriveTime especially Nona at the East Colonial Drive dealership!

I had a great experience. I felt right at home. It was like a family. I enjoyed my time there and am so grateful for my wonderful car!!!

I recently purchased a Hyundai Elantra through DriveTime located in Bradenton, FL. The office was clean and the sales clerk was very kind and patient. He helped us find a car we liked at a reasonable price. However, as we browsed pricing and so on he repeatedly told us the GPS, Gap and Powertrain were "included with all DriveTime vehicles." Only after I looked over the paperwork as I was curious how the price of the car jumped from 16k to 21k did I see these were additional charges. I felt deceived by the tactics to jump to price of the car up. I called the customer service department. They said I could cancel these items, of which I did on 2/23/2016. Now this is where it got interesting.

Nick was awesome!

It is difficult to buy a car. DriveTime made it as painless as is possible. Getting on the 0 down Champs plan helped me greatly. The salesperson, Katrina, was friendly and went to another location to pick up the vehicle I wanted. I was generally happy with the overall experience!

I purchased a used GM truck at DriveTime Antioch. Had it since 2-29-3016. Been in the shop since March 15 and has not been repaired. Over $9000 in work to be done and mostly safety issues. I have 4 mismatched tires, all different sizes and one is a passenger tire. Rear end out, wheel bearings out, brakes need work, and I could go on. Aeverex has the warranty and has been most difficult to work with or I would be driving my truck to work. Making payments on a truck I cannot drive.

Bought a Ford C-Max and couldn't be happier. Thanks so much!! Gio and team were great!!! Would use again.

I had the pleasure of being advised by Mr. Felix **. He was very helpful and patient. He answered all my questions and I left with the car I was meant to have. The staff was also very friendly and attentive. I feel like I made the right decision and I'm very happy with my new car. Thank you Felix!! And thank you DriveTime. It was a wonderful experience overall!!! :)

Our salesperson Selah, was very helpful. She printed out a list of vehicles for us, and when we found that none of those met our needs, she very patiently walked the lot with us so we could look at all the vehicles. The purchase process was easy and we were able to leave the lot that day with a vehicle.

I really enjoyed our car buying experience. The salesperson took his time and spent nearly all day with us. He explained things very well. We started out to buy a car for my daughter but ended up buying me a car instead. When we made up our minds, the people who finalized our deal were great too. I'm glad your company moved to Louisville. Really nice customer service.

All thank go out Cameron ** and the Charleston team at DriveTime. They help and explained careful details of purchasing my new car ride. No pushes or pressuring me in getting a car that couldn't afford or anytime. Thanks DriveTime Charleston.

You have an amazing staff! They were very friendly, courteous, and very knowledgeable. An overall awesome experience! Thank you!

The wait time was a little long. And the fact that the gap insurance and the gps and extended warranty are not included in the price and are additional fees added to the total purchase price would be nice to know beforehand. I was told that all of these were "included" in the total finance agreement, when in fact it isn't and I actually have a choice in whether I want to purchase them or not. I don't like being deceived into thinking that they were include. Anyhow, I have signed the cancellation forms for both the gap insurance and the gps. I don't really need them. The fact that I was told my downpayment would be 895 and in reality it depends on the kind of car and the "demand" of the car, as the salesman put it. I actually had to put 1600 down.

My experience with DriveTime was amazing. They found the perfect car for my family. Both Windy & George are knowledgeable, experienced & helpful. They will get you & your family in a vehicle that is suitable for you.

Thank you Youngstown DriveTime for great experience! Everyone there is very nice and helpful. Shout out to Jaime. Thank You.

Shopping with DriveTime was one of the easiest business deals I've ever done. Thanks to Christopher **!

Salesman was very helpful finding a vehicle that fit my needs. Everyone at dealership was very polite.

My experience at DriveTime was very enlightening. I was very satisfied on how everyone was very professional and very pleasant.

The staff at DriveTime in Columbus, Georgia were exceptionally courteous and professional. I enjoyed the car buying experience. I didn't feel pressured and felt like all my questions and concerns were addressed. I would recommend DriveTime to my friends and family.

I really like how fast the process went and how I was taken care of in a well timely matter.

If there was one person that deserves a medal for patience, perseverance, and great attitude, it would be Marco. He spent all afternoon working with us to get us in the Ford Explorer. I cannot remember the Manager's (sorry) but I really appreciate him working with us. It was a long afternoon but well worth it. I would recommend y'all highly. Thanks.

The staff at the Knoxville office were very helpful, answered all my questions, and got me in my new vehicle fast! I appreciate everyone and thank you so much! I love my new vehicle!!!

Everyone was nice. Some of the cars that they showed me were dirty on the inside.

This is my first time dealing with DriveTime. I read the awesome reviews online and decided to head up to PA from Mount Vernon, NY. Unfortunately, that is the closest location. Regardless, my fiancé and I went through verification process fairly quickly. We did encounter minor issues but our salesperson, Renata, was very patient and did everything in her power to help. The sales manager, Curtis was also very helpful. The selection could definitely be wider. Nonetheless, I was able to get a beautiful BMW despite spending several hours waiting for it to be transported from Jersey. The payment arrangements were tailored specifically to my income and when I get paid. All is well with DriveTime. Thank you guys!!!

Fasol was a very good salesman. He was polite and kind and sold me a very nice car.

The customer service was so-so. I had a car on layaway that day then said there was a price difference once I was to pick the car up. Salesman was a bit abrasive. He wanted to do things his way even though I told him I was pressed for time. He still wanted to pointlessly show me cars I couldn't afford. I then told him I'll wait 'til the next day. Then he wanted to agree and help me.

Way too long of a process. I last purchased a car in the late 90s. The process was long but I really thought 10 plus years later it would have been shorten but it has not. I spent 8 hours in that dealership. It's nobody's fault. It's just the process. Buying a house is quicker. Love my car.

Everything went well. Marcus was very helpful. I would recommend people to come there if they are in need of purchasing an automobile. Everyone was so friendly. It is just like the advertisement on TV. If you get turn down go to DriveTime. Thanks again for your help.4

The staff worked hard to get us approved for a car.

Our experience with DriveTime was great.

The people and service was great value but the interest rate was outrageous for a customer who had to pay a down-payment. Had we gotten 0 down I could see a high rate of interest, but WOW almost half of the total lien was pure interest.

Beautiful. Alan was excellent. I really love the professional experience he showed.

I was greeted by a gentleman named Sean. Right away he was quick to answer every question I had. I would recommend anyone to DriveTime. Not only did I get a car but the car that I wanted. 5 stars there.

Bought a Sante. Staff was friendly. Made may purchase as quick and easy as possible.

Excellent. Was impressed at the customer service.

Alex was very good customer service.

** Lloyd was a great help. There was never any pressure to purchase a vehicle and we came out with the exact car my wife wanted.

Such a amazing experience. Michael and Jameson went above and beyond to help me with my car buying experience. I will refer everyone I know.

Friendly service. Upfront about fees and cost.

Never had a better experience buying a car in my life, no BS. Thank you at DriveTime.

Everybody I had to talk to was very knowledgeable and very helpful in explaining what everything was that I was signing. Will recommend anybody to DriveTime.

The Sales Manger is awesome and was very helpful.

My experience at DriveTime yesterday could not have gone better. I was in a very unusual and time sensitive situation and Nona didn't even bat an eye. She did everything she was going to have to do to make the sell while maintaining such a pleasant demeanor. My fiance and I were as comfortable as we could possibly feel given the situation we were in. Nona is nothing short of an amazing asset to DriveTime and we are very grateful for how she handled our situation. The GM Joseph was also very helpful through the whole process. Those two worked together to put me in a car that I didn't even realized I liked until I test drove it. I apologize for the long message, but I'm very grateful for the outstanding service I received yesterday at the East Colonial location in Orlando, FL.

The service I received was great and the dealership was fair. I am disappointed that the first vehicle they didn't want to fix after three months of owning it. I'm also disappointed that there weren't any other vehicles equivalent to the one I previously owned.

I highly recommend DriveTime for their customer service and excellent car selections. Denise ** went above and beyond to make it an easy experience and also made sure we got what we wanted. I would definitely buy from here again.

My experience with DriveTime was a great one and I highly recommend them to everyone in the market for a vehicle. The staff were very knowledgeable and respectful.

I just wanted to thank Calvin for the long time and patience he had with me. It's nice to know that there's good service out there still. Thanks again Calvin and DriveTime for all your help and explaining all my options. I greatly appreciate it.

Nick was our salesman. He was very polite, knowledgeable and professional. He answered all our questions. Found the car we wanted at a great price that we could afford. The whole experience at DriveTime was great... 5 stars.

We worked with a gentleman named Sudan. He was very professional and helpful with all of our needs. Would definitely recommend this location to anyone looking for a vehicle!

The experience was easygoing and exciting. They took time to make sure I got exactly what I wanted. I was pleased to drive off in my 2013 Nissan Altima. It was a great experience!!!

I received calls everyday sometimes 2-3 times a day after completing an application online to come in and meet with a salesperson. I eventually was able to go to the location on I-45 in Houston, Texas. That experience was the worst experience I have ever had at a car dealership. From the first moment I stepped into the dealership I was told one lie after another, even to the point that the young lady that helped me told me that the car that I wanted to test drive was being tested already.

Always saw the goofy DriveTime commercials so I decided to use DriveTime when making my next vehicle purchase. PJ at DriveTime was a real help and patience while I got the vehicle I wanted. I have never had this pleasant an experience buying a car. Also thanks to Leroy there who went over all the documentation for me while PJ fueled up my new ride. I've already told three people to go talk to PJ to get new rides. Hope they go see him. Great salesman and the no hassle experience I had means I will be back for my next ride. Thanks DT.

My experience at DriveTime on southwest freeway was unbelievable. Got the job done fast and simple, all while keeping a smile on our face! I will say that I would recommend anyone I know to visit here for a new car!

I called to get help with a truck I just got and you would rather take it than fix it to make the customer happy. I will never recommend you to someone plus I will report you to the Better Business Bureau. It is pitiful that you would do something like this. I should have known better.

Carlos's was very courteous and polite. Kept us informed through the whole process. Made my daughter's first car buying experience absolutely joyous and stress free. Awesome, Awesome, Awesome!!

At first ohhh yes they do the best to help you buy your car but when you need help they don't try the best as first. When I buy my car at the next 2 days that I take it home starting to give me problems and then when I want to returned they did the impossible to convince me to keep it. And when I need help because I'm one payment begin "ohhh we going to see if we can help you blah blah blah".

It went good.

Our experience with DriveTime was great. We had low expectations but received greatness! We were only at our location for 2 hours if that and we bought an amazing car with low miles. We will be back for another car again. Maybe lifetime customers!

I had a wonderful experience at the Highland Indiana store when I purchase my new car. LeSha ** the sales rep was really helpful and knowledgeable. She made my experience quick and easy. I came into the dealership expecting to meet the typical car salesman that would tell you anything to get you to buy a car but my experience was different. LeSha was very helpful and gained my trust which is hard to do. There was no pressure to buy anything just good information to help me make a good choice. Thank you, LeSha!

I wasn't pressured into getting a car. They close at 9. I got there at around 8:30pm and I left at around 12pm. I got a great insurance quote and price. The sales rep was very informative and so friendly he made my first car purchase very easy... I love my car and I'm happy that I chose DriveTime... When you need to make a move DriveTime approves!!!

Great customer service! Will recommend to anyone in need of car! Thank you! Love my car!!!

My experience with DriveTime was great. The staff was nice and professional. My salesman, Matt, made my time there quick yet comfortable. I'm very glad I took the time to fill out the credit application and got an approval in no time.

Andrea was my salesperson and she was marvelous. Manager Cleveland was awesome as well. Didn't keep me long, got straight to the point and everything he explained to me was accurate & they provided great customer service.

Happy to get a car at zero down. Your staff is so nice and welcoming. Will be buying next car at DriveTime.

The service was great and the salesmen were friendly and polite.

I am well pleased and would definitely like to thank DriveTime West Covina CA - an exceptional job they performed. All the DriveTime team was friendly, very helpful and walked us through the whole process. You guys rock.. I would recommend you to all in the market for car buying. Once again thank you... DRIVETIME.

Mazda3 - Not happy. My car I bought came with 2 bent wheels unknown to me. They are give me the run around! Don't go to the N.45 DriveTime location!!!

Got a truck. Everyone was awesome.

I hate car shopping and was dreading shopping for a car. When I stopped into DriveTime everyone was nice and happy. They worked with me with finding a car that fit exactly what I needed. I will definitely recommend them to anyone car shopping.

The staff at the Lindbergh office staff was very helpful. They helped me out with my car problems and I left the lot in exactly the car I was looking for.

I haven't bought a car from a dealership since 1991 because of the hassle and inexplainable credit issues. DriveTime was no hassle and understood all the issues at hand. Still was able to get Me a dream car. I will send other buyers.

Great customer service! I wasn't able to be approved at the location I was at for a car I wanted and instead of settling she already had other cars for me to pick out (w/ perfection) and even though they were ready for closing time she picked it up and brought it to me so I could drive my perfect car home!

My experience was terrific. Straightforward, respectful, no pressure. Everyone was friendly and helpful and efficient. It took my fear out of car buying, especially since this was an unplanned purchase. Thanks DriveTime!

Good job Brandon and Matthew. Thanks for everything. I really appreciate y'all. DriveTime does really have a loan and a vehicle for all credit types. I was turned down by at least 6 other dealers - guaranteed that I was approved only to be asked for money down payment... which I didn't have but Brandon ** lol and Matthew ** made it happen. Even though I had to put a little more down. Very small amount. I'm still very happy with you guys. Thanks for everything. Even auto pay. Makes it easier.

I really wanted a 4-cylinder car. I kept asking Arlene if the car I decided to purchase was a 4-cylinder and she assured me it was. However I believe the car is a 6 cylinder. Now I love the car, but it wasn't what I had in mind. My experience with DriveTime was a good one. Except for the confusion about the cylinders, Arlene was wonderful. She is very thorough but moved things along quickly. She is extremely nice and accommodating. I was late to our appointment and she stayed late to make things happen for us.

Great job. Excellent customer service and very attentive.

Had a good experience with the sales and finance staff. They were more than cooperative and were patient with my financial situation. When I went to pick up my vehicle, at night, there wasn't a lot of light for me to see to properly when I had to inspect the vehicle. I had the car was on hold for 6 weeks and when I picked it up, it had a recall notice. The recall notice came out on February 2nd. I would have thought that this would have been taken care of by the dealership. The next day I looked over the vehicle and noticed that the floor mats were not in the vehicle. I found them in the back, on the seat. So I put them where they belong. I also found a McDonald's bag in the back. I didn't care for the openness of the offices in the dealership. While I was there I was able to hear other people's personal Info and they probably heard mine. I don't think that is a good thing. All in all a good experience.

Chris from the cassette dealership went above and beyond for us. Our little ones were very impatient and Chris gave them snacks and played with them while we got the paperwork filled. He is very professional and cared about what we wanted in a vehicle and delivered.

I was very pleased with my car purchase and Ms. Britney ** and Mr. Kelvin ** was very helpful in helping me purchase my car.

Very cool, nice people. Love their car selection. Would recommend.

I just got a new car from DriveTime few days ago and Paul ** and his manager L., she was great they were very helpful which is very essential. Go there for your new car you'll ride off with a smile. I hope it continue to be a positive experience.

The entire staff was very friendly and knowledgeable about their job. My salesperson Reggie ** was very helpful.

I had a great experience with the employees of DriveTime, Terri ** and CeCe. They explained all details with me, processed my paperwork quickly, showed me my car options and I was ready to go. Terri is great at what she does. Thank you for great customer service.

I've struggled to find the right car for years now without having someone to cosign with me. Alysha ** at DriveTime helped me in every way possible and even got me in the car of dreams that checked everything off my list. Thank you so much.

My experience at DriveTime was a good one. I had been dreading the process of getting a new car. Their salesmen, Mr **, was very helpful and thorough in his explanation of how their lien process works and quick to find a car that fit what I was looking for. I would recommend DriveTime to anyone looking to buy a used vehicle.

Fred was very helpful in assisting me with my car purchase. He listened and based on what he heard, he made some suggestions about vehicles that would meet my particular needs. And I love the car that I bought on the 22nd of March. The Toyota Yaris that I bought drives great.

Friendly and very helpful staff. Love Jayson and Candace. They were very friendly, professional and answered any questions I had. Great team and fast. I was there a little bit over two hours. Thank you!!! Love my car.

My experience at DriveTime was phenomenal. I was completely Amazed by the professionalism and Speedy process it took for me to get a vehicle. I would highly recommend DriveTime for anyone who's looking for a new vehicle. I going to use their referral program and send family and friends their way.

Had a great experience buying a new car and everyone was so nice and helpful. They didn't pressure me in buying a car that I didn't really want and helped me with any concerns that I had come across. Thank you DriveTime.

Joe. Yes, both Joes were very friendly and considerate of our needs. Thank you both of you.

Thank you. I will recommend DriveTime to my family and friends. Thanks again!!!

Your service is awesome, I will be back for my next car. It was so easy! Thank you so much!

The salesperson Jim was very helpful and friendly and so my daughter and I had no problem finding what we were looking for because he made it so easy. Thanks Jim!

My car buying experience at DriveTime was wonderful. The agents were courteous and I completed the whole process in about 2 hours. Will definitely shop here again for my next vehicle.

Everyone was helpful and nice. Will tell everyone I know to go there for a car.

Salesman was nice, but not too informed with what vehicles were available. Finance gentleman was friendly and straightforward. Only thing I didn't really like is the 3 addt’l coverage/warranties they push you to buy and automatically include in the final numbers, then say "You can always cancel them later." I folded and purchased all 3. It is the sixth day of having vehicle.

Great experience. Lauren was our great dealer.

Brandon was very helpful with every step in the process of purchase. He was very polite and friendly. I wish that there were more people with that type of persona. He also explain every step and made me feel very comfortable. Any questions we had he answered it right away. I would recommend to go to DriveTime for a used car.

Ms. V was great. She did a wonderful job. She was patient and very kind.

To purchase a car from DriveTime was great. We got a nice car that is in our budget and the warranty is awesome.

I have been having trouble getting a car for the last year and a half and I was able to finally get approved at DriveTime. They helped me in every way possible to help me get into a car. I recommend DriveTime.

MY EXPERIENCE at DriveTime was very positive... I will recommend to all my friends to go to DriveTime if they are interested getting a good used vehicle.

Sean my salesman was very professional and was interactive with us. We enjoyed his service to get my new car. Thanks Sean.

I ADORE my new car, and I could not be happier with my service at DriveTime. The car I wanted had been removed from their inventory before I had a chance to purchase, and they went out of their way to bring me a car from their Miami location. I am so happy with my new car! These guys are awesome!

After unsuccessful attempts at other dealerships DriveTime made my car shopping experience satisfying, fast, and hassle-free. I was able to get the car I wanted at an affordable payment. Mel at the Pershall office in St. Louis was awesome to work with! I will recommend this location to my friends and family.

DriveTime... Great advisors. Daryl was great in helping me choose the right vehicle. Solomon, Terrance, Kenny, and the manager, forgot his name treated me very nice. Would recommend to my family and friends... Thanks DriveTime. Hope to see you in less than 5 yrs!!

The employees were good. The only thing that I am really upset about is that I just drove off in our new truck last night and now it is having to go into the shop for repairs. Really messes up our work schedules.

On March 18th I purchase a new vehicle. The minute I step into your dealership y'all treated me like family, which is important to me. I came in contact with Nicole **, with a warm greeting. After explaining to her why I'm there, her response "Ok Ms. ** let's get you a vehicle." She then introduce me to Estavon **. Very pleasant, friendly, caring young man. He says, "Ms. ** let's get your vehicle." After sitting down from a long night at work, Estavon made me feel so comfortable, knowing I will be leaving out with a vehicle. Mrs. ** would check to see if I'm ok.

I had a great experience at DriveTime. Thank you for the chance to drive off in a vehicle at a great price and the customer service was excellent and professional. Yeah DriveTime y'all the best.

Everyone at DriveTime was helpful, friendly, and honest. I recommended them to anyone.

Jackson was very polite, informative, customer focused, efficient in finding what I want.. He drove to Redbird to get the car. He answered all my questions and offered car care advice. Very nice guy. Everybody was kind and very business oriented.

Paul was a very easy and fun guy to work with at the Miamisburg, OH location. A lot of great cars to choose from. I got the car I wanted with a better than expected warranty. I would recommend my sales guy and location to everyone.

I thank Milan my sales representative. He did his job, and I'm proud of what I have. Thanks again.

Eric was great in listening to what my goals were and helping me getting the most out of the deal. While I did do a lot of homework as to what vehicles were available to me, Eric helped keep the numbers in mind and help me settle on a vehicle that I feel I will be happy with for a long time to come.

Scott was great and very pleasant. Could not ask for a better salesperson.

Evan was right on spot... everything he said he would do he did and there were no surprises. I cannot tell you how wonderful it is to know that you have a spectacular employee which shows to be an asset to your company. Thank you Evan for all you did and thank you for being so genuine. You deserve a GOLD STAR!!

The staff at the dealership could not be beat. They were very friendly and professional while helping us in our purchase. The car was in good condition and the warranty that came with it was very impressive. While I understand that there is some risk in giving credit to someone with a less than perfect credit rating I did find the pricing and financing was high. I wouldn't mind one or the other but it was a bit much to tack a high interest rate on an already overpriced vehicle. In the end it was our choice to finalize the purchase and the company seems to stand behind their services so we will look forward to a good relationship with DriveTime.

Could have been 5 stars. However, I was given misinformation by 2 employees. Even though I was assured by each individual 2x. I nearly left without completing the initial process. If not for family wanting me to see it through, I could have left dissatisfied. Once past the only issue, it ran perfectly smooth throughout the rest of the deal.

The service was great, all of our questions were answered professionally. Everyone was courteous and friendly.

I bought a car with them for the first time a few weeks ago. It does come with a warranty which I hoped to be a good thing. Upon getting it home there has been a mechanical issue, 2 shops have had a hard time pinpointing. So far Drivetime's warranty has covered everything. But I have to say this makes me nervous going forward as I am almost out of the 30 day warranty period if I've had this many problems so soon. Taking it back in the first 5 days wasn't really an option as they had nothing comparable and it was in the shop waiting for parts for most of that 5 days.

The staff was very helpful and efficient, patient when helping you find the perfect car. I would recommend anybody with bad credit to get approve at DriveTime. Bring a snack though. It takes time to get paperwork done. But just like the commercial says everyone's approved. It’s true!!!

James ** was very patient with me when selling me a car and got me into a car that I love. I would recommend more people to go to DriveTime. It was well worth the time.

Adrian was my salesman and he was very professional. Interacted well with my family and I. Adrian and the other DriveTime staff made us feel welcome. They gave us a good buying experience and it didn't take all day to approve me for my vehicle. I would recommend my family and friends to come visit if they ever need a vehicle.

Poor customer service, lied about the type of lease, refuses to fix issues that were wrong with the vehicle from beginning (told them two days later transmission was going out). Their idea of fixing a recall part is to put a screw you would use in a piece of wood. Airbag light won’t turn off. Their customer service department don't know why they call you every day. No one notes the accounts, no one follows up, or knows what the other person is doing. I will never come to DriveTime again!!!

My experience at DriveTime was wonderful. Kurt and Matthew were very patient with me. I would highly recommend others to come to DriveTime. They won't be disappointed.

Excellent customer service, Terrance was great, in and out faster than any other dealership I have been to. Great little car so far!

Recent purchase. My sales person was excellent. Thank you.

Everyone was wonderful and made the whole experience very easy. I also loved the fact that nobody made me feel like a terrible person for having "Not so perfect credit". I would definitely recommend to a friend. I am also LOVING my new car!!! Low miles and it runs and drives great.

My overall experience from DriveTime was excellent. They helped as much as they could and overall I was very please with my decision.

Great car experience. Was helped w/ no credit at all. Drove off same day.

I am very pleased with my experience with DriveTime.

Micheal ** and the DriveTime team in Madison, TN were great. I would recommend anyone to buy a car from them.

Very nice pleasant place.

2014 Ford Taurus. Dorel was a great salesperson. He went out of his way to make sure I was pleased with my purchase.

Jamal is a great car salesman.

Braden ** and Joel ** service was GREAT!!

Very helpful, professional, and considerate employee. Worked with Colt.

The people were nice. My specific salesman Vince was a nice guy. Great experience. Friendly and work accurately and got my into a great 2013 Chevy Spark which drives good.

We had a great experience this weekend. Michael ** was the first person we dealt with. Very friendly, professional, knowledgeable and was looking out for our best interests. Philip, who has only been there for two months actually sold us the car yesterday because Michael was busy with another customer. Did a great job as well. Very professional, knowledgeable. Justin, who wrapped everything up with us in doing the paperwork did a great job too. He too was very professional and did a great job. We have already referred DriveTime to a church friend for the future. We told him to see Michael **. Anyways, great service all around. Thanks!!

Our salesman Zachary ** was so helpful and provided me with an answer to all of my questions. He was very sweet and really wanted me to find the right car for me. I would definitely recommend him at DriveTime to all of my people. He treated me with respect and was also extremely pleasant. Loved him. A big thanks to him!

I bought my car at DriveTime in Ocala yesterday. Fred was the best car salesman I ever have had. He made the entire experience simple and also fun.

Well it only took 4 times to get my 2011 Dodge Dakota. Had to change a dead battery amongst other problems. Key fob battery was bad, biggest issue I had. Spoke to them 3 or 4 times about it. Truck was absolutely dirty. Had rubbing compound splattered everywhere. All I wanted was my truck to be clean for my wife who I bought this vehicle for. Just disappointed but besides that everything else was great. Thank you.

I bought a car at DriveTime. My salesperson was Bernard **. He was very attentive and actually cared about my purchasing choice. I also received great customer service from Tim, Brian and the onsite technician. Great job guys!

My experience at DriveTime was amazing. Cameron was patience and worked with me. He made sure that I got the car I wanted and didn't try to put me into something I didn't want. Thanks Cam.

Darrell ** was very patient with us, and took over 4 hours to help us find the car I was in love with. He helped me with everything from start til finish where he could. I was very satisfied with the way I was treated and valued as a customer. Thank you all!

My experience was good. Everyone there was very polite and helpful. My salesman Derek was awesome. He tried his best to help me get the car that I wanted. I am very satisfied.

I was very surprised at how easy my experience was at DriveTime! Vlad was extremely nice and very patient. I haven't purchased a new vehicle in many years, know very little about cars and had no idea what I was looking for. He was patient and supportive throughout the entire process. You could tell that he liked his job and wanted to help find the right vehicle for me. I will definitely recommend DriveTime to anyone who is in the market for a new vehicle. They are transparent about everything. Take pride in their inventory and care about their customers. Everyone was awesome at the West Broad location! Thank you for making a usually miserable experience very pleasant.

Excellent experience, my salesman was professional, knowledgeable, and helpful. He assured me that he would be able to help me purchase a vehicle and he did just so. DriveTime is very fortunate to have a hardworking employee as Cedric **.

Overall my experience was positive. James and Brian were very friendly, knowledgeable and helpful.

My salesman was Jonathan **. I must say this was the best car buying experience to date. No pressure, I set my own payments and he helped me stay within budget. Very friendly, and he along with Brandon took the time to explain every detail. Every staff member I had association with was friendly, and even the others I overheard were also. The reason for the 4 stars and not 5 is I feel the car could have been waxed and detailed a little better, though it was clean, it still had a dull look after it dried and the weather stripping still looked as though I had sat under trees, yet with a slight wiping, it did come off easily. Mind you, I purchased the car in the rain, again my salesman didn't mind doing what it took to make me happy.

My experience with DriveTime was very professional and pain free. My salesman (Dave **) was courteous and patient with me as I was making my final decision. The finance associate (TJ I believe) was very nice and made sure I understood everything. This was a very pleasant experience buying a car. I would surely recommend them. I also liked the fact that they call you before the purchase to make sure you are comfortable and they call you after the purchase to make sure everything went okay and to address any concerns.

Was happy with my purchase and love my new car. It is very clean, looks and drives brand new. However it took all day to get the vehicle with all the paperwork and going back and forth to different desks and waiting. Glad don't have to do it again and it's over but everyone was very nice and helped me and my bf.

The sales rep wasn't personable and seems to me this was just another sale. The guys who completed my purchase were very kind and seemed more interested than the one who got the sale. Glad DriveTime is giving 60 days to put more towards my down payment to reduce the cost which is great! The miles are too high and it seems the car may need a tune up and an alignment. It was an overall good experience. I wasn't told no or need more money like most dealerships.

Raven was so helping and her customer service was amazing. She was always available when I had a question. I found the car I wanted and she even drove to go pick it up bc it wasn't at the Lombard location. I recommend anybody to go to DriveTime. They help you get the car you want. They strive to help people and they have really nice cars.

Got there at 6pm, didn't leave til almost 11pm.. Had all the details finished.. Ready to sign. Went for a 10 minute break to think things over. When I got back manager did not honor any of my original agreement and had to settle for a unwanted offer. This makes me not want to do business. I will pay this off as soon as I can to avoid paying any of the ridiculous APR fees.

I love this place. I recently got a divorce and in need of a car. They got me in with I wanted. Thank you DriveTime and Mark for doing everything you could to get me in my Mazda 5.

I'm very pleased to have purchased a car from DriveTime. The salesperson that helped me did a wonderful job. I would be pleased to recommend DriveTime to a friend.

My sales rep Terrance ** went above and beyond in helping me with my vehicle purchase. I will definitely recommend DriveTime and sales rep Terrance ** to my friends and family. Thank you.

My experience was great. Everybody treated me with respect. Darryl, the guy who sold me the car, did a great job.

I enjoyed the excellent service. Will definitely recommend to family and friends.

Easiest car buying experience I've ever had. Extremely helpful. Great prices. Fair rates. No hidden fees. I would recommend to anyone.

Our experience at DriveTime was very positive. I went with my daughter, a first-time car buyer with no credit. They worked with us and we left with a great car...my daughter couldn't be happier.

From the moment that I walked in I was greeted by several dealer. All eager to help me. Offered me refreshment and someone would be right with me. The dealer I worked with her name was Ashley. Very, very professional to me. She took care everything that ask for and with a smile and that was over the course of three day which was my fault. She even email me to see if there was anything else she could do. All I can say she is great. Satisfied customer.

My experience was fantastic! Reggie allowed us to drive and look at what we wanted. He was honest in what he could and couldn't offer. The car we decided on was at another lot. He drove in rush hour traffic, on a Friday to get my car and smiled and was patient the entire time. I love my car, my payments are reasonable and I couldn't be happier! Reggie ** salesman of the month!!!

Absolutely amazing! Did not think buying a car would be such a great experience. Everyone was super helpful and our salesman (Winfred **) was fantastic! He found me exactly what I was looking for and even asked me which kind of cars I did and did not want to see. He was very pleasant to spend the day with and made everything very comfortable and easy for us. Thank you DriveTime for being so helpful and truly caring about your customers.

The employers are very informed and friendly. The cars are nice. My car even came with a warranty! The only thing I would have changed was the length of time it takes to get the car.

I really appreciate the people at DriveTime. They were really understandable and they really worked with me. I would really recommend others to go visit DriveTime at Arch Road 9301 Midlothian, Tpke, Richmond, Virginia 23235. They really will find what you need and willing to help.

I was in the dealership on Thursday looking for another vehicle as my current one had broken down. I was allowed to walk the property without being bombarded by salespeople. After I found a couple of cars I was interested in I went into the office and a young lady by the name of Danyai helped me and allowed me to test drive the cars. She made the whole process smooth and painless. The only issue I have is and it's no one's fault is when it came time to sign the paperwork via the computer. The computer kept crashing so it took longer than necessary, however they did compensate me with a tank of gas. I highly recommend DriveTime.

Received great customer service, still working with some mechanical issues with the car.

Everything and everyone at DriveTime in Fairfield, Ohio are absolutely fantastic! Jonathan and Maurice are the best! Very genuine and informative. Made very sure I had a complete understanding of what was happening... I am truly blessed and grateful! Thanks so much!

I feel amazing about my purchase and would recommend DriveTime to anyone looking to get into a reliable vehicle.

The whole staff was great. I arrived a little earlier before my actual appointment and everybody greeted me with a smile and checked on me until it was my turn. Kregory was my salesperson and he was great. I got what I wanted with no problem.

I was treated with great respect. Staff was knowledgeable of their job, explaining every detail of the process. The office was nice and clean. Staff offered drinks making sure me and my husband was comfortable. I will like to extend my gratitude to Kelvin and Kenyatta. Thank you for making our visit easy.

Our salesman Daryl ** was the best salesman we have ever dealt with! He was in no way pushy or in a hurry and that means a lot to us. He also drove us to another location to pick up the car we were interested in. Everyone at the dealership was very nice. We would recommend this dealership to anyone who is interested in buying a car.

Both Lynette and Issac were wonderful to work with. They made my car buying experience better than imagined.

Niecy was great at getting what fitted us. She was very knowledgeable, helpful and a pleasure to work with. This is our second vehicle and look forward to continue business with you guys!!!

My husband and I looked everywhere for someone to sell us a truck and everyone either gave us the runaround or couldn't finance us because our credit was very poor but we went to DriveTime and we and these two gentlemen did what they do and got us our truck. We would recommend them to everyone. We give you a HUGE THANKS.

Would have been 5 stars but we weren't really explained in the beginning by the first salesperson what the step by step process was. Lessons salesperson Windy we loved. She was very helpful and stayed after closing hours to get us into our vehicle that night.

** was my salesman on the 3030 Sahara location and he was wonderful! I went in expecting to be pressured but was pleasantly surprised. Would recommend him to anyone! Thank you, ** on helping me with my purchase!

The staff at DriveTime were friendly. Darrell was a good salesman, but they did act like I was there to scam somebody or steal something. I would've expected to have gotten a better deal than what I got. I paid on that car for 4 yrs. I only got half of what I owed. I think the least DriveTime could've done was trade with more like the 200.00 down instead of 900.00, but I got the vehicle traded out.

They got me in a car pretty quick.

Your staff are simply great. They went out of their way to ensure we were getting what we wanted and understood the terms of the financing. I would highly recommend them to any of my friends.

I just have to say the lovely Shiranda ** at the North Little Arkansas location is a joy! She was incredibly helpful! I didn't have a lot down and was in a slight bind but she got me in a wonderful SUV in less than 3 hrs!!!

Bryan was immediately friendly, welcoming and easy to work with. Micah kept a great deal of professionalism whilst creating a fun atmosphere. Woody, regardless of the late hour, failing software, and stress of waiting customers kept a positive attitude and a fun demeanor. The staff worked well together to make my experience as easy, fun and comfortable as possible. Even made sure I had the vehicle I wanted by going and getting it from a different store. My girlfriend and I both were very impressed and will recommend to a friend. The staff proved customer service wasn't dead, and in this day and age it's a relief that your corporation retains that value.

I went to this dealership with my guard up, but they made me feel like family. I left with the car I wanted, and with low payments. Thank you so much DriveTime for giving me a second chance...