DriveTime Reviews

4,921,919reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About DriveTime

DriveTime Automotive Group Inc., based out of Phoenix, Arizona, operates more than 140 dealerships in the U.S. and is one of the nation's largest used car dealership networks. The company focuses on helping you find a great vehicle, and its approval process lets you know your down payment and monthly payments before you start shopping.

Visit www.drivetime.com
Pros
  • Quick application process
  • Five-day return guarantee
  • Options for all credit backgrounds
Cons
  • Interest rates on the higher end

DriveTime Reviews

Over 10k reviews since 2012

Filter by Rating

  • (7,478)
  • (814)
  • (373)
  • (299)
  • (1,214)

Popular Mentions

    How do I know I can trust these reviews about DriveTime?
    • 4,921,919 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about DriveTime?
    • 4,921,919 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 40 Reviews 7435 - 7635
    Verified purchase
    Staff

    Reviewed April 7, 2016

    Great people there worked with. Zachary great guy and great easy pleasant experience.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed April 7, 2016

    Going in I didn't think I was driving out of the lot with a car. No money down and payments still affordable. Thank you DriveTime!

    Thanks for your vote!
    Verified purchase

    Reviewed April 7, 2016

    You guys are miracle workers and I got the vehicle I wanted.

    Thanks for your vote!
    Verified purchase

    Reviewed April 7, 2016

    We had a great experience from beginning to end of our purchase from DriveTime... Great dealing with Jared and the closing Mgr. Made our purchase easy, hassle-free, quick, and enjoyable... Many thanks.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2016

    When I was first looking into a car, Jamarcus was assigned to me first. He helped me pick out the perfect car, at a perfect budget, perfect everything actually. I took my boyfriend with me the day we went to see the inventory and it was full of laughs and smiles but getting down to business as well. By the end of my visit, I had a 2013 Chevy Cruze picked out. We told Jamarcus we would be returning in 2 weeks, but sadly he was transferred to the Camelback location. So if you need help, and comfort about a car you will be selecting, I highly suggest you ask for Jamarcus. Exceptional service.

    As for Cody, he was assigned to help me when Jamarcus left. Exceptional service as well. It was getting in and out and everything was understandable. Few jokes, laughs, and smiles here and there. He made sure that I had a good idea of what I was getting into, and broke down the information again. Overall, my visit here was AMAZING. The staff is wonderful and friendly. I honestly will recommend this place to anyone looking for a car.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2016

    James ** at the Dixie Highway, Louisville, KY store was phenomenal. We had the best experience purchasing and dealing with him. Abby ** was also exceptional. They listened to our questions and made us at ease. Bonus points for being so great about my wild kids!! Will be coming back again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2016

    The day was long processing paperwork. The day ending well with me driving off lot with a vehicle. Thanks to a fine group of people.

    Thanks for your vote!
    Verified purchase

    Reviewed April 7, 2016

    Prius. Had a great experience - thanks so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2016

    I just want to say a big thank you! Y'all are awesome. I came in with a plan and y'all made it happen for me. Very quick and I am so happy with my Chevy Equinox. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2016

    All the people there were extremely nice and helpful! Especially ANDREA! She was so humble with a warm smile and determination to help you! There's not many people like her!

    Thanks for your vote!
    Verified purchase

    Reviewed April 7, 2016

    Quick, easy, and efficient! Best car buying experience ever! Thanks AJ and Tim!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2016

    I've had a great time with my salesman Mr. Othell **. He was great. I felt comfortable there even when I was stressed out on the previous car lots. I will be returning for 2 more cars. Thanks. You guys are great. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2016

    The customer service I received from both Aaron and Zev was outstanding. They didn't make me feel like I was just another customer. It made buying my first car experience great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2016

    I was worried at first but Cedric and Bobby were so helpful and I was so glad I was approved. I am enjoying my 2014 Nissan Versa Note so much. Couldn't have had a better experience. You guys are the best. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2016

    I had a great experience with DriveTime in Madison TN. I had 2 great sales people accommodate me Ashetin and Christopher. They made sure I was comfortable and satisfied with my purchase. Yes I will recommend customers.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2016

    Everyone was really nice and polite...

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 6, 2016

    This location has a good customer service. Associate at this place treat visitors and customers with respect. It was a wonderful experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffFinancing

    Reviewed April 6, 2016

    I had a wonderful experience with DriveTime! I have to give a huge shout out to Matt for going above and beyond for us. He took the time to drive to the Lombard, IL location to pick up the vehicle that I wanted! Super guy!!! Exceptional customer service!!! And then James - another great employee. He assisted us when we came in to pick up the vehicle. He went over all of the paperwork, recall information, history and went through all working components one by one on the vehicle. And last, but certainly not least, there was Shelly. Her bright smile and professional demeanor made the buying experience even more enjoyable. She explained all of the financing in detail and made sure there was nothing that we did not understand PRIOR to signing any paperwork. She did an awesome job as well!! Just want to thank Matt, James and Shelly for all they did for us and for making us feel valued as your customer!!! Great job. :)

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2016

    This has been the best car purchase experience ever! Josh and the DT team made everything so simple and fast! I will decently buy my next car with DT!

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2016

    Melody ** and Nick were fantastic. Having bought and sold over 200 cars from multiple sources this was by far the easiest car buying experience I have ever had. Not only did they find the van we had been wanting, they got me the options I wanted and our favorite color.

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2016

    Great place to get a car. They will approve you, and you will walk out with a car.

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2016

    Jarrell was the best!!

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaff

    Reviewed April 6, 2016

    My experience was great. I would definitely recommend anyone to Drive. They are very polite. My sales representative Eli was very professional and made sure I understood everything dealing with my contract. So, yes I would recommend a friend.

    Thanks for your vote!
    Verified purchase

    Reviewed April 5, 2016

    I feel like everyone should be on the same page. I've had to come back to the dealership twice to fix errors your sales people made. Highly dissatisfied.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Erika,

    Thank you for bringing this to my attention. I am sorry to hear of your experience with having to go back to the dealership and I apologize for any inconvenience this may have caused. We strive to provide our customers with the best service possible while ensuring the utmost accuracy. Please be assured that your feedback will be used to ensure continued improvement on our level of service.

    If there is anything we can do to enhance your experience with us in the future, please feel free to reach out to our Customer Relations Department at 888-290-0148. Thank you and I hope you have a great day.

    Tyler – Customer Relations

    Verified purchase
    Staff

    Reviewed April 5, 2016

    Antwan ** is a great salesman. He was patient, very detailed, he made sure I understood all that entailed my vehicle purchase. The managers were awesome as well. Very supportive and made sure I understood everything before the deal was finalized. Thanks Glen Burnie Crew...

    Thanks for your vote!
    Verified purchase

    Reviewed April 5, 2016

    The overall experience was great. The process to sign the papers and the car inspection took way longer than expect though. Other than that, great place to buy a car.

    Thanks for your vote!
    Verified purchase

    Reviewed April 5, 2016

    I have already had two people buy a car. I will be bringing more customers to DriveTime.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 5, 2016

    I am very glad that I went to DriveTime to look for a car and that I found a car that I love. Everyone was knowledgeable and answered all of our questions. I would have no trouble in referring people to you. THANK YOU FOR ALL YOU HELP.

    Thanks for your vote!
    Verified purchase

    Reviewed April 5, 2016

    I would love to thank Danielle for the most pleasant experience we have ever had!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2016

    Kurt was my representative and I was given excellent customer service. He was very knowledgeable and answered all my questions. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 5, 2016

    Love the car but took almost 9 hrs. Had a new salesman so took a really long time. Have to say very friendly and would buy another from there. Just hope it don't take that long next time. Staff was always asking if we need anything and felt comfortable there. Would been 5 stars if it didn't take 9 hrs.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2016

    Lamont was very helpful and quick to answer all questions. Very friendly and knowledgeable of the cars...

    Thanks for your vote!
    Verified purchase

    Reviewed April 5, 2016

    I was pleased with experience. Not happy about how long it took at dealership though.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 5, 2016

    The Manager of your Lewisville, TX (Stemmons Fwy.) was super nice. She got me into the vehicle I wanted desperately and hugged me when the deal was completed! I will HIGHLY recommend DriveTime to others!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 5, 2016

    DeVaugn was more than helpful and I appreciate his help. The buying experience was hands down one of the best car buying experiences I've ever had.

    Thanks for your vote!
    Verified purchase

    Reviewed April 5, 2016

    The experience with DriveTime was excellent.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    I was very pleased with you all. You're awesome, thank you!!!

    Thanks for your vote!
    Verified purchase

    Reviewed April 4, 2016

    I Bought this car to drive back and forth to work. Best ever.

    Thanks for your vote!
    Verified purchase

    Reviewed April 4, 2016

    If you want a vehicle DriveTime will definitely help. My credit is pretty bad and they help you to try to build your credit. Every experience is different. I just know mine was long and they make sure you get what you want.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    Thank you for your professionalism!! Awesome people.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed April 4, 2016

    I was extremely impressed with the staff and your company's operations. I have had a lot of credit issues and your staff treated me as if I was a top client. I have been in commission sales all my life in every capacity from in home sales to being director of a membership sales company. I have also sold cars. This organization is the best car sales concept I have seen. The referral program to the Champ program will create a customer for life. I will recommend your company to everyone I know.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    Dealing with the people on atomizer was as easy the last time as the first time. I went in to buy my first truck from all that was 2003 or 4. Thanks a lot.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    Antwan was more than helpful in taking care of mine and my fiancé's needs during this very stressful week. I couldn't be happier with my new vehicle and the hassle free experience we had purchasing it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    My husband and I had the best time picking out a car. The people were very friendly and was not a hassle to get a new car. We love it!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    I want to let you know that Matthew **. and Ryan **. from the Olathe store was so kind and helpful. They both went out of their way to help get a car that met my needs and wants.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    Quick and easy. Everyone was nice. Paul was very knowledgeable about the cars we were interested in. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    I would definitely recommend DriveTime to others. My experience there was great. I was greeted as I walked into the door. Jessica was really awesome, she was very patient and helpful. She worked with us and truly found us a car we now love. I will be sending her something to let her know how much we appreciate her help. Thanks to all that assisted her in my purchase. May God bless all who works there. Thanks again DriveTime.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    I completed an online application prior to going in. The service was very professional and the salesperson was patient with me in my decision in selecting the car of my choice. The benefits of the car was great and love my experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    Bo was very courteous, professional, and helpful. He was never pushy or acted like he wanted to hurry and get us out of there. I was able to put down a small deposit and they held my car until I paid all the deposit. I have already recommended DriveTime to several friends and co-workers. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 4, 2016

    Customer service Ari was fantastic!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2016

    They did a really good job. I just want to take the time to say thank you for working with me. We went through a lot of cars before I got to the perfect one. It was everything I was looking for. I am no longer stressed out looking for a car. Drove me crazy. Thanks again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    Sean was a great salesperson.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2016

    I was greeted by Todd with a smile. He helped me purchase my vehicle after I have been looking almost all day. He made my experience wonderful, comfortable, and exciting. Todd done an excellent job. You can tell he loves what he does. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed April 3, 2016

    You was ok until you all mess up my plates with the wrong address and told me to come back, and you was going to to give me my gas back, and card was reject at the pump so I lost again.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hi Chauncey,

    Thank you for bringing this to my attention. I am sorry to hear of your concerns with the vehicle registration process. Please be assured that I will be reaching out to the dealership to ensure continued improvement on our level of service.

    I will be reaching out to you in the next 24-48 hours to better address your concerns. If you are in need of immediate assistance, please feel free to contact us at 888-290-0148. Thank you and I hope you enjoy the rest of your day.

    Tyler – Customer Relations

    Verified purchase
    Staff

    Reviewed April 3, 2016

    My sales representative was Derrell and we purchased a 2010 Toyota Venza. My wife and I found him to be very friendly and well-versed on what he was selling.

    It was a joy working with him and I am sure we will enjoy our new ride. Thanks for all your help.

    Thanks for your vote!
    Verified purchase

    Reviewed April 3, 2016

    I was very satisfied with all the personnel working at DriveTime. And with all the help that Josh and Alan gave me it made buying a vehicle much easier... I would tell anyone else to come to DriveTime to buy a vehicle.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    My experience was great. The whole staff was courteous and helpful and made a stressful day much more bearable.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 3, 2016

    My initial thoughts were too pushy with me receiving several calls a day. After arriving I felt different. Mel treated me like family and made sure I knew and understood every set. Thank you for making me feel special.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2016

    Customer service was very pleasant. Outstanding service and employees.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    I went to DriveTime expecting another gimmick, or a letdown. But I got everything but that. I got the car of my dream and also the color I wanted. Ashley was sooo nice, and so was her manager. I would recommend DriveTime to anyone. I am very satisfied. Thank you, all of you.

    Thanks for your vote!
    Verified purchase

    Reviewed April 3, 2016

    Took a little while and we were there a little longer than we had hoped to get the paperwork drawn up to sign. Roland ** was nice and helpful during the process and tried to scoot us as quickly along as possible.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    My car was stolen and the insurance company totaled it was I had to buy another car. A process is something which I don't look forward. It was a delight to work with Aaron and he made the experience an easy one. I would definitely recommend DriveTime to anyone who is looking to buy a car.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    Great service!!! Overall a fantastic experience!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    Rochelle was excellent and very helpful... If I recommend anyone I will send them to her. She help me with everything. She is wonderful.

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaffFinancing

    Reviewed April 3, 2016

    I found a 2011 Jeep Liberty online at the Lakeland dealership so my daughter drove me to Lakeland. Amber, Matt and Alfonso were absolutely wonderful! They were professional and friendly. They were extremely helpful with the financing and made certain all aspects of the financial agreement were clear. I was dreading buying a car however the Lakeland team, especially Amber and Matt, made my experience a pleasure. I now have a car I love to drive with payments I can afford. It was well worth the 145-mile drive!

    Thanks for your vote!
    Verified purchase

    Reviewed April 3, 2016

    My experience with DriveTime was EXCELLENT. I would recommend everyone possible to DriveTime!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    I was pleasantly surprise of the level of service and attention that is put towards their customers. You are treated with respect and professionalism. I love my car salesman. I would have to say he is the best. If you need transportation go on out to DriveTime, I promise you won't be disappointed and ask for my friend. Don't forget who recommended you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2016

    ** and his close comrades are outstanding!! They are located at 7301 South Blvd., Charlotte, NC 28273. From the moment we walked in, **, **, and a couple of other gentlemen were treating us like we were royalty. I love the attention, courtesy & professionalism given to us, as it made my choice of companies and vehicles the best for me and my family. Just a few hours after picking up my striking black, 2006 GMC Envoy (which ** had ordered and called me upon a very timely arrival) I was stopped at Walmart by a young man who admired my SUV. I happily gave him DriveTime's crew location and was assured over & over that he will certainly be there on Monday morning to speak with one of the folks there. I am so going to miss that group! I do plan on bringing them "Thank You" Krispy Kremes (if that is allowed). They are just phenom at what they do, and I was so extremely comfortable in their company.

    I wish I could put a flag in front of my home that says "DriveTime is the bomb-diggity... So stop on over & say hey to ** and the crew, they'll treat you royally". By the way, this is the first time I have driven a vehicle in 2 years. I'm a survivor of a stroke, and I couldn't even see, nor walk properly, until recently. I'm a God fearing woman and feel that I was led to this company and to the individuals who (unbeknownst to them) treated me with the utmost of professionalism and care. I love them sincerely. Awesome customer care is what they've treated us with.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    Was at the dealership 2 Apr '16. I was going in with the expectation of looking and test driving but not leaving with anything. For a car shopping experience it was overall pleasant and I was surprised that I was able to leave with a car. The car I got wasn't one I had been considering but after I drove it I did love the car. Everyone was nice and it was far from a painful experience. I would check out the dealership again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    Everybody was professional and helpful... I enjoy doing business with DriveTime.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    We had the best buying experience. Everyone was friendly and did everything to make sure we were happy. We will definitely be returning as customers.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    Windy was very helpful and kind. Had a great experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2016

    Looking at the first communication through the online to the delivery was seamless and I would say unusual. The customer service skills with James to Laval were incredible to say the least. I know customer service and the eye contact and open lines of communication leads to a fantastic customer service experience that wants me to not only provide the information to potential future customers but also shout the experience from the hill tops. From the initial call back to the victory burn out in the parking lot, the customer service was incredible.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    I was very happy with my experience with DriveTime. The lady that took care of me was very nice and helpful. In fact everyone was very nice and attentive. I would recommend DriveTime to friends and family. In fact I already have.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    I would like to thank everyone who went beyond to assist me in getting my 2015 Ford Fiesta and I got the PROMOTION, again. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    Beverly was an amazing salesperson and did as much as she could to ensure that I left with the car that I came to purchase.

    Thanks for your vote!
    Verified purchase

    Reviewed April 3, 2016

    Mallory, Derek and Maurice made this the best buying experience I've ever had.

    Thanks for your vote!
    Verified purchase

    Reviewed April 3, 2016

    Very pleased and satisfied with the service and will recommend a friend. Thank you Drivetime for your help in putting me in my new ride!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2016

    I like your service and you helped me and my husband out. I would recommend y'all to my friends.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 3, 2016

    The experience and your 1515 E Bell Rd dealership was good. We were satisfied with the customer service from the facility. We were disappointed that they did not wash the vehicle or provide floor mats before delivery but I guess that must be your company policy because when asked about washing the vehicle Curtis the salesman looked at us like we just landed on earth and said he guessed he could run it through a $3 carwash if he could find one. Other than those two issues we were satisfied with the experience.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Daniell,

    Thank you for taking the time to write a review. I am glad to hear that your overall car buying experience was good, but I am sorry for your concerns about the floor mats and having your vehicle washed. Please be assured that we will be addressing this matter with the dealership to ensure continued improvement on our level of service.

    If there is anything we can do to enhance your experience in the future, please feel free to reach out to us at 888-290-0148. Thank you and I hope you have a wonderful day.

    Tyler – Customer Relations

    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2016

    This was an amazing experience. Today was the best day of my life. All of my expectations were exceeded!!! The customer service was awesome and the process was simple and easy. I would highly recommend DriveTime North Tryon to anyone looking for not only a great deal but a chance to meet the exceptional team they have here to help you every step of the way. Special thanks to Darryl **, John, Brandon, & Brea. You guys ROCK!!! :-)

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed April 2, 2016

    DriveTime and the Round Rock Tx location's wonderful employees really went above and beyond to please me and my wife. They are genuine and caring people. They make car buying not so scary. We will always recommend them and continue to buy from them. They don't deal in auction junk or overworked fleet cars like their biggest competitors do. Even the add on's they offer are great deals and well worth it. Most of all happy wife equals happy life! Thank you DriveTime.

    Thanks for your vote!
    Verified purchase

    Reviewed April 2, 2016

    So far I am very pleased. We will see what the next few weeks include.

    Thanks for your vote!
    Verified purchase

    Reviewed April 2, 2016

    I was at the end of my rope when I decided to try DriveTime. My transmission had died and it was very difficult getting back and forth to work as well as get my kids to school. I really didn't expect to leave with a car but Lawson ** helped me find exactly what I needed. I am so grateful. Very glad I took the chance!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2016

    Michelle was great and helped us through the process. Everyone was very helpful and friendly.

    Thanks for your vote!
    Verified purchase

    Reviewed April 2, 2016

    I would definitely recommend DriveTime to anyone looking for a vehicle. No pressure purchase. The best auto buying experience I have ever had.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2016

    Joshua and Alan were great... Fast service in and out in about two hours, very friendly and helpful. Thanks a lot guys!! I'll be recommending family and friends.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 2, 2016

    Yes I had a wonderful time while purchasing my new vehicle with Othello and Yanira for their outstanding customer service. I felt like I was treated as a movie star.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2016

    The service was Great. Miss ** was Great. She waited til after her shift was over to stay & make sure I got my vehicle even though I was late getting there. Everyone that helped was friendly & courteous.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed April 2, 2016

    I went to DriveTime because they did indeed approve me over the phone to buy a decent car but when I got to the Fairfield Ohio dealership it was a nightmare. Had appt for 1:00, checked in at 12:25, didn't get help until well after appt time. Looked around, found the perfect car I wanted, started the papers to buy it and was almost complete when they told me "Oops can't have it because it's already sold and we forgot." Then after that they tried to get another like it from one of the other DriveTimes and the car they brought back was nothing like the one we found first plus difference in price and it was not in the same condition. By the end of the day I was worn out and pissed off so we left empty handed.

    The other DriveTimes around that one didn't have a similar car that we wanted. So we had to go out of state to the other DriveTimes which were far away and found the perfect car but was lied to over and over again about important facts that can't be that hard to explain. It's either true or not true. Plus the car had a major safety recall on it and wasn't told about and it had been posted for a year. Since then I've found out many more lies I was told and I'm not a happy customer. I called the dealership to talk about it and was blown off and transferred to main DriveTime customer service where they blew me off and apologized for being given the wrong info time and time again. Just be forewarned that what you're told and what the truth is can and will be two different things and I wish someone from DriveTime corporate office would contact me to resolve my issues. Bought at the Shadeland, Indianapolis IN store.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Velinda,

    Thank you for taking the time to leave a review. I am very sorry to hear you had a dissatisfying experience with our dealership locations and would like the opportunity to address your concerns. Regarding the wait you experienced, during this time of year we tend to see an increase in the volume of incoming potential customers. However, it is still very important to make sure each customer is attended to in a timely manner. In addition, I want to sincerely apologize for the issue experienced with your vehicle of choice at the first location you visited. Please rest assured, I will be looking into this matter further and communicating with the management at the location in Fairfield to ensure these issues are properly addressed.

    To address your concern with the safety recall, prior to sale, all of our vehicles go through a multipoint inspection at our DriveTime inspection centers. At that time, any parts that fail inspection are replaced. However, if there are any open manufacturer recalls present, we are unable to address them prior to sale. Manufacturer recalls can only be addressed at an original equipment manufacturer. To ensure our customers are aware of any open recalls, a safercar.gov recall report is pulled at the time of purchase, and our customers are notified of the results. We encourage our customers to review this information to ensure they are comfortable with their purchase prior to sale.

    Per your request, I will be reaching out to you within 24-48 business hours to ensure all of your concerns are properly addressed.

    Thank you again for your time, I look forward to speaking with you soon.

    Natalie

    Customer Relations

    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2016

    I am very pleased at how I was treated at DriveTime. I felt like a valued customer instead of just a wallet. Any question or concern I had was answered and they did their best to put a smile on my face. Thank you Durrell for the amazing customer service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2016

    I had an amazing experience. Walked in with my approval and walked out in less than 2 hours with a new car! Very very nice staff. From the first person I spoke to the salesman, very personable folks! I was pleasantly surprised by the whole process!

    Thanks for your vote!
    Verified purchase

    Reviewed April 2, 2016

    Great experience... Joshua was swift, fun, and made me feel good about my purchase.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2016

    Was very surprised that I got approved. Everyone was outstanding to deal with. Alex was very helpful and patient. Thank you again. Will be telling about the experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2016

    My experience was wonderful. The salesman was very nice and helpful. Also it was nice to not be pressured. The salesman let me know that he would be ready to help when I was ready. Thanks for a great experience. The car has performed great. I am very grateful to DriveTime for assisting me with my purchase. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2016

    Excellent experience for first time buyer! I really enjoyed customer service. Very friendly staff!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2016

    Awesome sales people, especially Andrea! She was extremely patient, friendly and knowledgeable. She is a very rare salesperson to find!! DriveTime gets a perfect 10!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2016

    My whole car buying experience was very satisfying and very quick! After deciding which vehicle I want it the process was very simple and very quick. I left work at 2:30 and by 5 p.m. I was in a new car. Mr. Jose ** at your Perrine office did a very excellent job and I will recommend my friends to come see him...

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2016

    I seen Joseph. He was awesome!!! I got approved and service from everyone was friendly!!! Would recommend to anyone.

    Thanks for your vote!
    Verified purchase

    Reviewed April 1, 2016

    DriveTime was awesome. They got a vehicle same day no down payment.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2016

    Had a very nice time looking for my car. Tracey was an excellent salesman. He made sure that I knew what I was doing and picking out the perfect vehicle. So I would say that went well. The negative was the general manager. He needs to learn how to handle his attitude when dealing with customers. Everything went well so that is where I will leave it out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2016

    Everyone was very, very helpful and I will come back again when I want my next vehicle. Thanks a lot Dan ** and JaMarcus for all your help.

    Thanks for your vote!
    Verified purchase

    Reviewed April 1, 2016

    I had first checked out DriveTime's website and it seemed pretty easy to buy a car. So 2 days later I decided to stop in and see what was up. The best decision I ever made! Randy was the first to give me info and to start my application but I needed to return with my paycheck stubs. So the very next day I got off work and went straight to the lot and Tom was the one who finished my application and showed me 3 cars that was in my budget. He never tried getting me to spend more money or go outside my income to make a profit even though I had my heart set on a Honda CRV. It wasn't within budget but my second choice was a 2010 Hyundai Elantra. Less than 3 hours later I was signing the papers and ready to be on my way. Tom even helped me find insurance. The guys at Drive Time went above and beyond in my opinion and I'm not hesitating to recommend DT to my friends!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2016

    They were very helpful. I got the car I wanted without all the extra hassle compared to other dealerships.

    Thanks for your vote!
    Verified purchase

    Reviewed April 1, 2016

    Ask for something and told I can get it. Later to be told I bought it as is. (Floor mates) got car on half gas. Felt got pushed aside once I gave my down payment. Pushed before you said yes to a deal then nothing after that... I do like the car I got. Thanks.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Calvin,

    Thank you for taking the time to write a review. I am sorry to hear of your experience at the dealership. DriveTime strives to make each customer’s experience both rewarding and pleasant while ensuring that every customer is treated with the utmost respect.

    I will be reaching out to you in the next 24-48 business hours to better address your concerns. If you are in need of immediate assistance, please feel free to reach out to us at 888-290-0148. Thank you and I hope you have a great day.

    Tyler – Customer Relations

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 1, 2016

    Went to DriveTime to buy a car after I was out of a job for some months last year. I knew my credit was bad as I had to return my two cars to the bank because of the situation. Went to DriveTime and the staff was great. They helped me get into a car. The price was 4-6k more than anyone else but they approved me. Interest was crazy, but I was happy as this was going to be the car that would drive me to work through my master's degree. 1 week driving the car I noticed a cluck while steering. 2nd week I called the warranty AEVEREX and they referred me to the shop. 3rd week took the car to the shop and the nightmare started. The Toyota Rav4 needed a new steering rack. AEVEREX wanted to put a remanufactured rack instead of a Toyota one. I called to complain and correct the issue. They did not listen. With them it's their way or nothing.

    AEVEREX treated me like if I was JUNK. They refused to fix the car properly. They told me that they would only put a remanufactured steering rack, not the Toyota steering rack it needed. They told me if I refused I could return the car. So I went to the dealer to return the car and they refused to accept the car and give me another or the money back. The only options they gave me was to return it and lose all the down payment and taxes spent, accept their repair or if I wanted the other part I could pay the difference out of my pocket. DT Customer Service did not help, they reaffirmed if I return the car I lose the down payment and gave me a runaround for 3 hours on the phone. So I drove the car out and went home. After that I spoke with the repair shop owner and AEVEREX again. They explained that the remanufactured part will have 12-month warranty.

    Digging deeper asking AEVEREX and the shop owner I found the following... The part they found to repair the car was 200 dollars and a Toyota part is 900. The repair requires removing the engine to access the steering rack and that is 1200 worth of labor. So for 700 dollars that AEVEREX wants to save they put me through all this. Today 03/31/16 the part arrived. The steering rack is not remanufactured, is used from a JUNKyard out of a 2008 Rav4.

    I called AEVEREX again and they do not want to do the repair right. They do not care about my time, or the time and efforts I spent going through all this process. The fact that the part might fail again as it is from a JUNKyard does not bother any of the people I talked to, the fact that you are driving the car with a used steering rack pulled from a JUNKyard, the fact that this is what you use to steer the car - your safety - They don't care.

    For them it is more about spending 200 dollars for a used (not refurbished) part versus 900 for the proper part. Your time or your safety, they really don't care. The business or the laws by numbers of insurance do not affect their decision, it is their way without regards or concerns to the safety or the care of others. For that DT and AEVEREX for me are the JUNK. The same JUNK they treat you like and the JUNK of their service, parts and business ethics. Go somewhere else or keep your old car. In the end it's better not to deal with all this JUNK.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Nelson,

    Thank you for taking the time to leave a review about your experience. I am sorry to hear about the concerns you have encountered with your steering rack so soon after purchase and would like the opportunity to look into this matter further. Please rest assured, all of our vehicles undergo a multipoint inspection prior to sale at our DriveTime inspection centers. At that time, any parts that fail inspection are replaced. However, with pre-owned vehicles, we are unable to foresee if or when any future issues may arise. For peace of mind, all of our purchase vehicles come with a 30 day/1,500 mile limited warranty, and the option to purchase extended coverage. We encourage our customers to review all aspects of their purchase prior to sale.

    Should any mechanical breakdown occur under the limited or extended coverage, we encourage our customers to take their vehicle to an in-network repair facility to be addressed. Once diagnostic testing is performed, and the issue is identified, the repair facility would need to contact Aeverex, the warranty administrator, to determine coverage for repairs. Parts used in repairing covered components can be either new, remanufactured, or used parts, and is up to Aeverex’s discretion. Additional information on coverage and terms can be found in the paperwork that was provided at the time of sale.

    Our number one priority is safety. Please understand that not all repairs require a new, manufacturer part to successfully resolve repair concerns and to operate safely.

    I apologize for any frustration this matter has caused. Should you have any additional questions or concerns, please feel free to contact a member of Customer Relations at 888-290-0148.

    Thank you for your time, I hope you have a wonderful day.

    Natalie

    Customer Relations

    Verified purchase
    Staff

    Reviewed April 1, 2016

    After finding DriveTime in a Google search, we decided to visit the lot and see what they could do for us. We were pleasantly surprised to be met with a very courteous representative and were greeted shortly thereafter by our salesman, Carlos. The whole experience of how DriveTime does business was new to us. Carlos was very polite, courteous and honest in trying to meet our needs. He showed us several cars, in the pouring rain, and found the perfect car for us. Carlos and the manager then worked diligently getting the figures right for us. We signed our contract last night and drove home in our beautiful Nissan Altima! It was by far the easiest and fastest car buying experience we have had yet.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2016

    Everyone was very nice and helpful with the purchase of the car.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 31, 2016

    My fiance looked at a couple cars, but we fell in love with a Dodge they had on the lot. Chris ** was an amazing associate! He has good people skills and went over everything we needed to know about the vehicle we were buying.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 31, 2016

    This was my first time at DriveTime and the staff was impeccable and full of knowledge. They were very attentive and worked with me to find what fitted my needs. Excellent experience. Will definitely refer and continue to do business with DriveTime.

    Thanks for your vote!
    Verified purchase

    Reviewed March 31, 2016

    My experience there was great. I went in with doubt in my mind and ended up with a great vehicle. My dealer LeSha was very informative and guided me in all the right directions.

    Thanks for your vote!
    Verified purchase

    Reviewed March 31, 2016

    Very pleased with DriveTime especially Nona at the East Colonial Drive dealership!

    Thanks for your vote!
    Verified purchase

    Reviewed March 31, 2016

    I had a great experience. I felt right at home. It was like a family. I enjoyed my time there and am so grateful for my wonderful car!!!

    Thanks for your vote!
    Customer ServicePriceStaffFinancing

    Reviewed March 31, 2016

    I recently purchased a Hyundai Elantra through DriveTime located in Bradenton, FL. The office was clean and the sales clerk was very kind and patient. He helped us find a car we liked at a reasonable price. However, as we browsed pricing and so on he repeatedly told us the GPS, Gap and Powertrain were "included with all DriveTime vehicles." Only after I looked over the paperwork as I was curious how the price of the car jumped from 16k to 21k did I see these were additional charges. I felt deceived by the tactics to jump to price of the car up. I called the customer service department. They said I could cancel these items, of which I did on 2/23/2016. Now this is where it got interesting.

    The GPS and Gap were credited to my account as a "principle payment" then the payment was reversed. I ended up calling DriveTime 3 times before it was corrected. I was told the payment reversal was a glitch in the system the first time I called. The two following calls the rep told me they had no idea why the payments were reversed. After the second call, my regular payment was showing as reversed too. They have corrected the issue as far as I can tell currently. Now here I am on week 5 of the 4-6 week wait before the powertrain will be removed. I feel like I've had to constantly babysit my account.

    I really don't like the bi-weekly payments. I would've much preferred a monthly payment. On the plus side even with all the negative things that have happened never once have I experienced a rude or unfriendly rep. Every single time I call the reps are very nice and try to get things done in an orderly manner. Because of the account fiasco, misleading information about the GPS, Gap and Powertrain, and the bi-weekly payments I will most likely not return as a customer here. I do urge anyone considering financing a car through them to make sure you know exactly what you're being charged for BEFORE you sign an agreement.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Ashley,

    Thank you for taking the time to leave a review. I want to apologize for any difficulty with the cancellation of your optional products, but I am happy to hear the issues have since been resolved. Regarding your concern about what is included in the purchase price of the vehicle, it is our goal to be as transparent as possible when discussing finance details. If a customer chooses to include the optional products, such as GAP, extended warranty, and the GPS service, they would be reflected in the purchase price and finance details of the loan. I will be reaching out to the dealership to further address this matter and ensure we continue to provide proper clarity regarding the financing of our vehicles.

    To address your concern with bi-weekly payments, each customer’s payment schedule is set up to match the frequency from their source of income at the time of sale. After the first six months of payment, you are able to request a frequency change to match your desired payment schedule. If or when the first six months of payment have been made, I encourage you to contact Customer Service to explore this option.

    I am happy to hear that your overall encounter with our Customer Service has been pleasant. Should you have any additional concerns in the future, I encourage you to reach out to Customer Service, so that we can continue to provide you with the best possible assistance.

    Thank you for your time, I hope you have a wonderful day.

    Natalie

    Customer Service

    Verified purchase

    Reviewed March 31, 2016

    Nick was awesome!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 31, 2016

    It is difficult to buy a car. DriveTime made it as painless as is possible. Getting on the 0 down Champs plan helped me greatly. The salesperson, Katrina, was friendly and went to another location to pick up the vehicle I wanted. I was generally happy with the overall experience!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2016

    I purchased a used GM truck at DriveTime Antioch. Had it since 2-29-3016. Been in the shop since March 15 and has not been repaired. Over $9000 in work to be done and mostly safety issues. I have 4 mismatched tires, all different sizes and one is a passenger tire. Rear end out, wheel bearings out, brakes need work, and I could go on. Aeverex has the warranty and has been most difficult to work with or I would be driving my truck to work. Making payments on a truck I cannot drive.

    They were so nice and helpful until I drove off the lot. If their vehicles were thoroughly inspected as they said, why is this truck in such bad shape with four different size tires they won't replace? I'm stressed, unhappy, frustrated no one will call me back and feel I got the shaft royally. Customer service is more than selling a car. It's being honorable, and half-way living up to the promises made. Think twice about Aeverex warranty and hollow DriveTime promises. Maybe I can save someone else from this horrible experience.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello,

    Thank you for bringing this matter to my attention. I am sorry to hear of the mechanical concerns you are experiencing with your vehicle. DriveTime inspects every vehicle we sell, and components that fail inspection are replaced. However, as with any pre-owned vehicle, we have no way to foresee if future failures may occur.

    I understand you have been in contact with our Customer Relations Department regarding this matter. If you are in need of further assistance, please feel free to contact us at 888-290-0148. Thank you and I hope you have a great day.

    Tyler – Customer Relations

    Verified purchase
    Staff

    Reviewed March 30, 2016

    Bought a Ford C-Max and couldn't be happier. Thanks so much!! Gio and team were great!!! Would use again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 30, 2016

    I had the pleasure of being advised by Mr. Felix **. He was very helpful and patient. He answered all my questions and I left with the car I was meant to have. The staff was also very friendly and attentive. I feel like I made the right decision and I'm very happy with my new car. Thank you Felix!! And thank you DriveTime. It was a wonderful experience overall!!! :)

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 30, 2016

    Our salesperson Selah, was very helpful. She printed out a list of vehicles for us, and when we found that none of those met our needs, she very patiently walked the lot with us so we could look at all the vehicles. The purchase process was easy and we were able to leave the lot that day with a vehicle.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 30, 2016

    I really enjoyed our car buying experience. The salesperson took his time and spent nearly all day with us. He explained things very well. We started out to buy a car for my daughter but ended up buying me a car instead. When we made up our minds, the people who finalized our deal were great too. I'm glad your company moved to Louisville. Really nice customer service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 30, 2016

    All thank go out Cameron ** and the Charleston team at DriveTime. They help and explained careful details of purchasing my new car ride. No pushes or pressuring me in getting a car that couldn't afford or anytime. Thanks DriveTime Charleston.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 30, 2016

    You have an amazing staff! They were very friendly, courteous, and very knowledgeable. An overall awesome experience! Thank you!

    Thanks for your vote!
    Contract & TermsPriceStaffFinancing

    Reviewed March 30, 2016

    The wait time was a little long. And the fact that the gap insurance and the gps and extended warranty are not included in the price and are additional fees added to the total purchase price would be nice to know beforehand. I was told that all of these were "included" in the total finance agreement, when in fact it isn't and I actually have a choice in whether I want to purchase them or not. I don't like being deceived into thinking that they were include. Anyhow, I have signed the cancellation forms for both the gap insurance and the gps. I don't really need them. The fact that I was told my downpayment would be 895 and in reality it depends on the kind of car and the "demand" of the car, as the salesman put it. I actually had to put 1600 down.

    The payments are affordable so I am satisfied there, but would rather be on a monthly schedule instead of bi-weekly. I wasn't offered monthly even though I was told they did weekly, bi weekly and monthly payment schedules. 1 day after I got my 2012 VW Passat, the car wouldn't start. Called the dealer and was told that I had to call the Limited warranty company. Thank god it wasn't a day I was far away from home or it wasn't too late to get anything done.

    Needless to say the warranty people sent me to the nearest Pep Boys center. My problem was fixed within an hour. The battery was completely dead. Wouldn't hold a charge or charge. Seeing as though DriveTime does like a 18 point inspection or what not, I would think the battery being no good would have been caught early and changed prior to selling it to me. I like my car so far, so far no major or big problems with it or arising. Let's see in the coming months if it stays the same.

    As far as being told things that are not true, DRIVETIME: You need to get a hold on that problem before it turns into an ugly legal matter down the road. Being told simple things like that the dealer where you buy the car from is not equipped or authorized to fix their vehicle would've been extra convenient instead of getting the runaround before finally being told they don't fix cars there. And being told that the extra warranty, gap, and gps are included in the total price when in fact you have the option of adding and purchasing them at an additional price not included with the vehicle financing would be nice to know. Instead of going home and reading over my paperwork and finding this out. Because let's face it, with the long process time no one wants or pays attention to the paper that states that when the documents are being electronically signed.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Elizabeth,

    Thank you for taking the time to leave a review, I appreciate the opportunity to address the feedback regarding your dealership visit. I first want to apologize for the wait you encountered at our dealership. This time of year, we tend to experience a higher than normal influx of potential customers which can result in higher wait times. However, it is still our goal to make sure every customer is attended to within a reasonable amount of time. To make sure this matter is properly addressed, I will be contacting the dealership to bring it to their attention.

    Regarding your concern about what is included in the purchase price of the vehicle, it is our goal to be as transparent as possible when discussing finance details. If a customer chooses to include the optional products, such as GAP, extended warranty, and SkyLink services, they would be reflected in the purchase price and finance details of the loan.

    To address the down payment concern, our approval process is dependent on several different factors, such as: income level, proof of residence, credit score, vehicle specifications, etc. Approval and down payment may vary, and are subject to change, based on documentation provided to the dealership. These documents should serve to confirm identity and the accuracy of information that may have been provided during pre-approval.

    Should you have any additional questions or concerns, please feel free to give us a call at 888-290-0148, and a member of Customer Relations will gladly assist.

    Thank you again for your time, I hope you have a wonderful day.

    Natalie

    Customer Relations

    Verified purchase
    Staff

    Reviewed March 30, 2016

    My experience with DriveTime was amazing. They found the perfect car for my family. Both Windy & George are knowledgeable, experienced & helpful. They will get you & your family in a vehicle that is suitable for you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 30, 2016

    Thank you Youngstown DriveTime for great experience! Everyone there is very nice and helpful. Shout out to Jaime. Thank You.

    Thanks for your vote!
    Verified purchase

    Reviewed March 30, 2016

    Shopping with DriveTime was one of the easiest business deals I've ever done. Thanks to Christopher **!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 30, 2016

    Salesman was very helpful finding a vehicle that fit my needs. Everyone at dealership was very polite.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    John,

    Thank you for your review! I am happy to hear you had an enjoyable car buying experience and that the Sales Advisor was able to locate a vehicle that worked best for you. If ever you have any questions or concerns please know that our Customer Relations team will always be here to assist, you are welcome to contact us at (888) 290-0148.

    Thank you for your time and I hope you have a wonderful day.

    Philisha-Customer Relations

    Verified purchase
    Staff

    Reviewed March 30, 2016

    My experience at DriveTime was very enlightening. I was very satisfied on how everyone was very professional and very pleasant.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 29, 2016

    The staff at DriveTime in Columbus, Georgia were exceptionally courteous and professional. I enjoyed the car buying experience. I didn't feel pressured and felt like all my questions and concerns were addressed. I would recommend DriveTime to my friends and family.

    Thanks for your vote!
    Verified purchase

    Reviewed March 29, 2016

    I really like how fast the process went and how I was taken care of in a well timely matter.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 29, 2016

    If there was one person that deserves a medal for patience, perseverance, and great attitude, it would be Marco. He spent all afternoon working with us to get us in the Ford Explorer. I cannot remember the Manager's (sorry) but I really appreciate him working with us. It was a long afternoon but well worth it. I would recommend y'all highly. Thanks.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 29, 2016

    The staff at the Knoxville office were very helpful, answered all my questions, and got me in my new vehicle fast! I appreciate everyone and thank you so much! I love my new vehicle!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 29, 2016

    Everyone was nice. Some of the cars that they showed me were dirty on the inside.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Carlos,

    I appreciate you for taking the time out to bring this matter to our attention. At DriveTime we strive to ensure all of our vehicles are presentable prior to our customer’s leaving the dealership. Please rest assured I will to bring this feedback to the dealerships management team’s attention. If ever you have any questions or concerns, please feel free to reach out to our Customer Relations team at (888)290-0148 and we will be happy to assist.

    Thank You

    Philisha-Customer Relations

    Verified purchase
    Staff

    Reviewed March 29, 2016

    This is my first time dealing with DriveTime. I read the awesome reviews online and decided to head up to PA from Mount Vernon, NY. Unfortunately, that is the closest location. Regardless, my fiancé and I went through verification process fairly quickly. We did encounter minor issues but our salesperson, Renata, was very patient and did everything in her power to help. The sales manager, Curtis was also very helpful. The selection could definitely be wider. Nonetheless, I was able to get a beautiful BMW despite spending several hours waiting for it to be transported from Jersey. The payment arrangements were tailored specifically to my income and when I get paid. All is well with DriveTime. Thank you guys!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 29, 2016

    Fasol was a very good salesman. He was polite and kind and sold me a very nice car.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 29, 2016

    The customer service was so-so. I had a car on layaway that day then said there was a price difference once I was to pick the car up. Salesman was a bit abrasive. He wanted to do things his way even though I told him I was pressed for time. He still wanted to pointlessly show me cars I couldn't afford. I then told him I'll wait 'til the next day. Then he wanted to agree and help me.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hi Kimberly,

    Thank you for taking the time to write a review. I am sorry to hear of your experience at the dealership. DriveTime strives to treat all our customers with the utmost respect and provide a positive car buying experience.

    I will be reaching out to you in the next 24-48 business hours to better address your concerns. If you are in need of immediate assistance, please feel free to reach out to us at 888-290-0148. Thank you and I hope you have a wonderful day.

    Tyler – Customer Relations

    Verified purchase

    Reviewed March 28, 2016

    Way too long of a process. I last purchased a car in the late 90s. The process was long but I really thought 10 plus years later it would have been shorten but it has not. I spent 8 hours in that dealership. It's nobody's fault. It's just the process. Buying a house is quicker. Love my car.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Robert,

    I thank you for taking the time out of your day to leave a review. We sincerely apologize for the wait time you encountered. During this time of year we tend to experience a larger amount of potential customers, please rest assured we will bring this matter to the dealerships teams’ attention and use it as a learning tool for the future. I am happy to hear you were able to locate a vehicle that worked best for you. If ever you are in need of any assistance, please feel free to reach out to our Customer Relations Department at (888)290-0148 and a member of the team will be more than happy to assist you.

    Thank you and I hope you have a wonderful day.

    Philisha-Customer Relations.

    Verified purchase
    Sales & MarketingStaff

    Reviewed March 28, 2016

    Everything went well. Marcus was very helpful. I would recommend people to come there if they are in need of purchasing an automobile. Everyone was so friendly. It is just like the advertisement on TV. If you get turn down go to DriveTime. Thanks again for your help.4

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 28, 2016

    The staff worked hard to get us approved for a car.

    Thanks for your vote!
    Verified purchase

    Reviewed March 28, 2016

    Our experience with DriveTime was great.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed March 28, 2016

    The people and service was great value but the interest rate was outrageous for a customer who had to pay a down-payment. Had we gotten 0 down I could see a high rate of interest, but WOW almost half of the total lien was pure interest.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 28, 2016

    Beautiful. Alan was excellent. I really love the professional experience he showed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 28, 2016

    I was greeted by a gentleman named Sean. Right away he was quick to answer every question I had. I would recommend anyone to DriveTime. Not only did I get a car but the car that I wanted. 5 stars there.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 28, 2016

    Bought a Sante. Staff was friendly. Made may purchase as quick and easy as possible.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 28, 2016

    Excellent. Was impressed at the customer service.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 27, 2016

    Alex was very good customer service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    ** Lloyd was a great help. There was never any pressure to purchase a vehicle and we came out with the exact car my wife wanted.

    Thanks for your vote!
    Verified purchase

    Reviewed March 27, 2016

    Such a amazing experience. Michael and Jameson went above and beyond to help me with my car buying experience. I will refer everyone I know.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed March 27, 2016

    Friendly service. Upfront about fees and cost.

    Thanks for your vote!
    Verified purchase

    Reviewed March 27, 2016

    Never had a better experience buying a car in my life, no BS. Thank you at DriveTime.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    Everybody I had to talk to was very knowledgeable and very helpful in explaining what everything was that I was signing. Will recommend anybody to DriveTime.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    The Sales Manger is awesome and was very helpful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    My experience at DriveTime yesterday could not have gone better. I was in a very unusual and time sensitive situation and Nona didn't even bat an eye. She did everything she was going to have to do to make the sell while maintaining such a pleasant demeanor. My fiance and I were as comfortable as we could possibly feel given the situation we were in. Nona is nothing short of an amazing asset to DriveTime and we are very grateful for how she handled our situation. The GM Joseph was also very helpful through the whole process. Those two worked together to put me in a car that I didn't even realized I liked until I test drove it. I apologize for the long message, but I'm very grateful for the outstanding service I received yesterday at the East Colonial location in Orlando, FL.

    Thanks for your vote!
    Verified purchase

    Reviewed March 27, 2016

    The service I received was great and the dealership was fair. I am disappointed that the first vehicle they didn't want to fix after three months of owning it. I'm also disappointed that there weren't any other vehicles equivalent to the one I previously owned.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Andre,

    Thank you for taking the time to write a review. I am sorry to see that you didn't have a 5 star experience with us. Please be assured that all DriveTime vehicles are inspected prior to sale, and components that fail are replaced. However, as with any pre-owned vehicle, we have no way to foresee if future issues may arise. In terms of vehicle availability, DriveTime’s inventory changes on a daily basis.

    If there is anything we can do to enhance your experience with us, please feel free to contact us at 888-290-0148. Thank you and I hope you have a great day.

    Tyler – Customer Relations

    Verified purchase
    Customer Service

    Reviewed March 27, 2016

    I highly recommend DriveTime for their customer service and excellent car selections. Denise ** went above and beyond to make it an easy experience and also made sure we got what we wanted. I would definitely buy from here again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    My experience with DriveTime was a great one and I highly recommend them to everyone in the market for a vehicle. The staff were very knowledgeable and respectful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    I just wanted to thank Calvin for the long time and patience he had with me. It's nice to know that there's good service out there still. Thanks again Calvin and DriveTime for all your help and explaining all my options. I greatly appreciate it.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed March 27, 2016

    Nick was our salesman. He was very polite, knowledgeable and professional. He answered all our questions. Found the car we wanted at a great price that we could afford. The whole experience at DriveTime was great... 5 stars.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    We worked with a gentleman named Sudan. He was very professional and helpful with all of our needs. Would definitely recommend this location to anyone looking for a vehicle!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 27, 2016

    The experience was easygoing and exciting. They took time to make sure I got exactly what I wanted. I was pleased to drive off in my 2013 Nissan Altima. It was a great experience!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 27, 2016

    I received calls everyday sometimes 2-3 times a day after completing an application online to come in and meet with a salesperson. I eventually was able to go to the location on I-45 in Houston, Texas. That experience was the worst experience I have ever had at a car dealership. From the first moment I stepped into the dealership I was told one lie after another, even to the point that the young lady that helped me told me that the car that I wanted to test drive was being tested already.

    On my way off of the lot after testing driving another car that had been wet inside, somehow she told me that she could not find the other car first after I found the car then she said that she could not find the keys. I explained to her that my time was valuable and I did not have time to waste with lies. I am a 56 year old female and this is not my first rodeo. She ask if I wanted to talk with the Manager. After speaking with him herself he came over in tennis shoes and hooded exercise jacket and not professional at all. I do not believe that he was the manager at all. I believe that DriveTime lures people into the dealership in hopes of making them fall in love with a vehicle and not intending to sell the vehicle that they claim online that they are approved for. Stay away from DriveTime unless you have no other recourse. It is taking advantage of people who do not know any better than to be suckered into their game.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Cynthia,

    I thank you so much for your review and I am sorry for the treatment you received while visiting your local DriveTime dealership. I can understand how frustrating it is to feel misled and not being treated with the upmost respect. I can assure you, I will bring this feedback to the General Manager’s attention so situations such as these can be properly addressed and corrected. Here at DriveTime we want all of our customers to know that we value their time and appreciate their business. I am sincerely sorry to hear you are no longer interested in DriveTime, but I hope you are able to locate a vehicle that works best for you. If ever you change your mind we would love to have you as a DriveTime customer.

    Thank you and I hope you have a wonderful day.

    Philisha-Customer Relations.

    Verified purchase

    Reviewed March 26, 2016

    Always saw the goofy DriveTime commercials so I decided to use DriveTime when making my next vehicle purchase. PJ at DriveTime was a real help and patience while I got the vehicle I wanted. I have never had this pleasant an experience buying a car. Also thanks to Leroy there who went over all the documentation for me while PJ fueled up my new ride. I've already told three people to go talk to PJ to get new rides. Hope they go see him. Great salesman and the no hassle experience I had means I will be back for my next ride. Thanks DT.

    Thanks for your vote!
    Verified purchase

    Reviewed March 26, 2016

    My experience at DriveTime on southwest freeway was unbelievable. Got the job done fast and simple, all while keeping a smile on our face! I will say that I would recommend anyone I know to visit here for a new car!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 26, 2016

    I called to get help with a truck I just got and you would rather take it than fix it to make the customer happy. I will never recommend you to someone plus I will report you to the Better Business Bureau. It is pitiful that you would do something like this. I should have known better.

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Jeff,

    Thank you for taking the time out to leave a review. I am sorry to hear you were displeased with your DriveTime experience. Here at DriveTime we strive to ensure each customer is happy and satisfied with their purchase even after they leave the dealership. All DriveTime vehicles undergo a full safety and mechanical inspection prior to sale at one of our DriveTime Inspection Centers. However, with pre-owned vehicles we are never able to predict when failures will occur. DriveTime is always willing to offer assistance if it is available. If there is anything that I can do to turn things around for you, please do not hesitate to reach out to our Customer Relations Department at (888)290-0148.

    Thank you.

    Philisha-Customer Relations

    Staff

    Reviewed March 26, 2016

    Carlos's was very courteous and polite. Kept us informed through the whole process. Made my daughter's first car buying experience absolutely joyous and stress free. Awesome, Awesome, Awesome!!

    Thanks for your vote!

    Reviewed March 26, 2016

    At first ohhh yes they do the best to help you buy your car but when you need help they don't try the best as first. When I buy my car at the next 2 days that I take it home starting to give me problems and then when I want to returned they did the impossible to convince me to keep it. And when I need help because I'm one payment begin "ohhh we going to see if we can help you blah blah blah".

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Maria,

    Thank you for taking the time to write a review. I am sorry to hear you are unhappy with DriveTime. Please be assured that all our finance vehicles come with a Vehicle Return Program which allows our customers to return their vehicle within 5 business days of purchase if they are not satisfied for any reason.

    If there is anything we can do to assist, please feel free to contact us at 888-290-0148. Thank you and I hope you have a great day.

    Tyler – Customer Relations

    Verified purchase

    Reviewed March 26, 2016

    It went good.

    Thanks for your vote!
    Verified purchase

    Reviewed March 26, 2016

    Our experience with DriveTime was great. We had low expectations but received greatness! We were only at our location for 2 hours if that and we bought an amazing car with low miles. We will be back for another car again. Maybe lifetime customers!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 26, 2016

    I had a wonderful experience at the Highland Indiana store when I purchase my new car. LeSha ** the sales rep was really helpful and knowledgeable. She made my experience quick and easy. I came into the dealership expecting to meet the typical car salesman that would tell you anything to get you to buy a car but my experience was different. LeSha was very helpful and gained my trust which is hard to do. There was no pressure to buy anything just good information to help me make a good choice. Thank you, LeSha!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed March 26, 2016

    I wasn't pressured into getting a car. They close at 9. I got there at around 8:30pm and I left at around 12pm. I got a great insurance quote and price. The sales rep was very informative and so friendly he made my first car purchase very easy... I love my car and I'm happy that I chose DriveTime... When you need to make a move DriveTime approves!!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 26, 2016

    Great customer service! Will recommend to anyone in need of car! Thank you! Love my car!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 26, 2016

    My experience with DriveTime was great. The staff was nice and professional. My salesman, Matt, made my time there quick yet comfortable. I'm very glad I took the time to fill out the credit application and got an approval in no time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2016

    Andrea was my salesperson and she was marvelous. Manager Cleveland was awesome as well. Didn't keep me long, got straight to the point and everything he explained to me was accurate & they provided great customer service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 26, 2016

    Happy to get a car at zero down. Your staff is so nice and welcoming. Will be buying next car at DriveTime.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 26, 2016

    The service was great and the salesmen were friendly and polite.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    I am well pleased and would definitely like to thank DriveTime West Covina CA - an exceptional job they performed. All the DriveTime team was friendly, very helpful and walked us through the whole process. You guys rock.. I would recommend you to all in the market for car buying. Once again thank you... DRIVETIME.

    Thanks for your vote!
    Verified purchase

    Reviewed March 25, 2016

    Mazda3 - Not happy. My car I bought came with 2 bent wheels unknown to me. They are give me the run around! Don't go to the N.45 DriveTime location!!!

    Thanks for your vote!
    DriveTime
    Response from DriveTime

    Hello Terry,

    Thank you for taking the time to leave a review and bring this matter to our attention. I am sincerely sorry to hear about the concern you have experienced with the rims and would like the opportunity to address. All DriveTime vehicles do go through a multipoint inspection, prior to lease or sale, at our DriveTime inspection centers. At that time, if any components are identified as failing, they are replaced. In addition, all of our vehicles come with a 30 day/1,500 mile limited warranty, and we have extended coverage options for both our lease and purchase programs. As I was unable to locate an account under your name, I encourage you to contact Customer Relations at 888-290-0148, so that I, or another member of my department, can better assist.

    Thank you again for your time, I hope you have a wonderful day.

    Natalie

    Customer Relations

    Verified purchase
    Staff

    Reviewed March 25, 2016

    Got a truck. Everyone was awesome.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    I hate car shopping and was dreading shopping for a car. When I stopped into DriveTime everyone was nice and happy. They worked with me with finding a car that fit exactly what I needed. I will definitely recommend them to anyone car shopping.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    The staff at the Lindbergh office staff was very helpful. They helped me out with my car problems and I left the lot in exactly the car I was looking for.

    Thanks for your vote!
    Verified purchase

    Reviewed March 25, 2016

    I haven't bought a car from a dealership since 1991 because of the hassle and inexplainable credit issues. DriveTime was no hassle and understood all the issues at hand. Still was able to get Me a dream car. I will send other buyers.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 25, 2016

    Great customer service! I wasn't able to be approved at the location I was at for a car I wanted and instead of settling she already had other cars for me to pick out (w/ perfection) and even though they were ready for closing time she picked it up and brought it to me so I could drive my perfect car home!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    My experience was terrific. Straightforward, respectful, no pressure. Everyone was friendly and helpful and efficient. It took my fear out of car buying, especially since this was an unplanned purchase. Thanks DriveTime!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    Good job Brandon and Matthew. Thanks for everything. I really appreciate y'all. DriveTime does really have a loan and a vehicle for all credit types. I was turned down by at least 6 other dealers - guaranteed that I was approved only to be asked for money down payment... which I didn't have but Brandon ** lol and Matthew ** made it happen. Even though I had to put a little more down. Very small amount. I'm still very happy with you guys. Thanks for everything. Even auto pay. Makes it easier.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    I really wanted a 4-cylinder car. I kept asking Arlene if the car I decided to purchase was a 4-cylinder and she assured me it was. However I believe the car is a 6 cylinder. Now I love the car, but it wasn't what I had in mind. My experience with DriveTime was a good one. Except for the confusion about the cylinders, Arlene was wonderful. She is very thorough but moved things along quickly. She is extremely nice and accommodating. I was late to our appointment and she stayed late to make things happen for us.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 25, 2016

    Great job. Excellent customer service and very attentive.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    Had a good experience with the sales and finance staff. They were more than cooperative and were patient with my financial situation. When I went to pick up my vehicle, at night, there wasn't a lot of light for me to see to properly when I had to inspect the vehicle. I had the car was on hold for 6 weeks and when I picked it up, it had a recall notice. The recall notice came out on February 2nd. I would have thought that this would have been taken care of by the dealership. The next day I looked over the vehicle and noticed that the floor mats were not in the vehicle. I found them in the back, on the seat. So I put them where they belong. I also found a McDonald's bag in the back. I didn't care for the openness of the offices in the dealership. While I was there I was able to hear other people's personal Info and they probably heard mine. I don't think that is a good thing. All in all a good experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 25, 2016

    Chris from the cassette dealership went above and beyond for us. Our little ones were very impatient and Chris gave them snacks and played with them while we got the paperwork filled. He is very professional and cared about what we wanted in a vehicle and delivered.

    Thanks for your vote!
    Verified purchase

    Reviewed March 25, 2016

    I was very pleased with my car purchase and Ms. Britney ** and Mr. Kelvin ** was very helpful in helping me purchase my car.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2016

    Very cool, nice people. Love their car selection. Would recommend.

    Thanks for your vote!
    Staff

    Reviewed March 24, 2016

    I just got a new car from DriveTime few days ago and Paul ** and his manager L., she was great they were very helpful which is very essential. Go there for your new car you'll ride off with a smile. I hope it continue to be a positive experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2016

    The entire staff was very friendly and knowledgeable about their job. My salesperson Reggie ** was very helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 24, 2016

    I had a great experience with the employees of DriveTime, Terri ** and CeCe. They explained all details with me, processed my paperwork quickly, showed me my car options and I was ready to go. Terri is great at what she does. Thank you for great customer service.

    Thanks for your vote!
    Verified purchase

    Reviewed March 24, 2016

    I've struggled to find the right car for years now without having someone to cosign with me. Alysha ** at DriveTime helped me in every way possible and even got me in the car of dreams that checked everything off my list. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2016

    My experience at DriveTime was a good one. I had been dreading the process of getting a new car. Their salesmen, Mr **, was very helpful and thorough in his explanation of how their lien process works and quick to find a car that fit what I was looking for. I would recommend DriveTime to anyone looking to buy a used vehicle.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2016

    Fred was very helpful in assisting me with my car purchase. He listened and based on what he heard, he made some suggestions about vehicles that would meet my particular needs. And I love the car that I bought on the 22nd of March. The Toyota Yaris that I bought drives great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2016

    Friendly and very helpful staff. Love Jayson and Candace. They were very friendly, professional and answered any questions I had. Great team and fast. I was there a little bit over two hours. Thank you!!! Love my car.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2016

    My experience at DriveTime was phenomenal. I was completely Amazed by the professionalism and Speedy process it took for me to get a vehicle. I would highly recommend DriveTime for anyone who's looking for a new vehicle. I going to use their referral program and send family and friends their way.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 24, 2016

    Had a great experience buying a new car and everyone was so nice and helpful. They didn't pressure me in buying a car that I didn't really want and helped me with any concerns that I had come across. Thank you DriveTime.

    Thanks for your vote!
    Loading more reviews...

    DriveTime Company Information

    Social media:
    Company Name:
    DriveTime
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1720 West Rio Salado
    City:
    Tempe
    State/Province:
    AZ
    Postal Code:
    85281
    Country:
    United States
    Website:
    www.drivetime.com

    Media

    VIDEOS & IMAGES