DriveTime Reviews

Awesome, courteous and professional. Claudette and David were great in assisting. Gabriella kept us moving along with ease. THANK YOU ALL!!! I have become accustomed to the style of assistance and easy going of getting my auto needs met. Great job!!!

Even with the delay in delivery of the vehicle, Melissa kept me informed of status. I am happy with my purchase and experience with DriveTime. I took delivery of my new vehicle on 11/2. I would definitely tell friends to buy from DriveTime.

I loved the location over all. I had a long wait at first, but Kate helped me out. She was funny and listened great. She ensured I got a car that fit all of my needs. I am happy with my car overall. The only thing I believe I can say is I wish they would of schedule days me with someone who was on time.

My salesperson Lawrence was very nice and knowledgeable, helped me out a lot. Very nice atmosphere, everyone was helpful and made sure I wasn't missing anything. The manager Sean went over everything as well. I am very pleased with their services. They called me the next day to make sure my car was still running good. They were awesome.

Ryan at the Riverside location was very helpful with purchasing my first vehicle. After asking what I was after and reviewing my financial situation Ryan informed me that buying the vehicle I was seeking would be out of my price range and came up with several alternatives that I would be able to afford on my budget and ultimately showed me a vehicle which ended up being perfect for me.

My experience was awesome. Met with a kind young lady name Nicole **. She made my car buying experience so easy and quick, even though I have Challenging credit. I was in and out in less than a hour. GOOD JOB DRIVETIME!

Reggie was my salesperson. He was very knowledgeable and experienced... Reggie made sure he found the car I was looking and made sure I was satisfied with it. He was personable and that shows he cares about making his customer happy.

My experience was great. My salesman Joseph was very professional and extremely helpful. Ian who completed my paperwork was also great. Anyone that works in that office is awesome. You have a great team and should be awarded. Good Job Team!!!

Varshunda ** was a good customer service representative. She was very professional - made my car experience process very easy. I love the customer service and my new car. I would recommend anyone to go to DriveTime located at Winchester in Memphis, TN.

Brandon was amazing. After his help I will recommend Drivetime to all my friends and family. Brandon was so on point and got me everything I needed. He also gave us another gentleman CJ to help on the day he was off who was also very helpful.

I bought my original car from the location on Lindbergh and Lemay Ferry in St. Louis. Michael helped my with that vehicle. That car was recently hit by another driver and totaled. Michael called me in that same week to set up an appointment to look at some new vehicles. I came in this past Saturday; 10/29/2016, and was helped by Nezir. Not only did I look at some new cars I went home with one. Everyone there was extremely helpful and easy to work with. Kenny and Kelsi were also quite helpful in getting me in my new vehicle. I was only there about 2 hours and went home with a new car. Everyone was as helpful and pleasant as could be. No complaints.

It was a great and comfortable experience. My salesman Chris was friendly and did a great job getting what I wanted. There was no pressure and he made sure I got the car I wanted and needed so I would definitely tell you to go there.

We had been struggling to get financing but needed a new vehicle. We were not sure what to expect but Jarrod and Ryan were fantastic and upfront with everything, as well as being polite and informative. Really couldn't have asked for a better experience.

I was in a very large band and in desperate need of a vehicle. Not only did I find the vehicle that I wanted, but I was treated very professionally, and like I mattered. I love my car and would recommend DriveTime to anyone. I purchased my car at the Lewisville, TX location from Alan **, Alejandro, and Sara **. Could not be happier. Thank you so much for such a great experience.

Amber ** was awesome! She was very nice and made sure to show us all our options. We bought a car we normally wouldn't have looked at but after she gave us the rundown on it and after looking at other cars we bought that one. We couldn't be happier. Whenever I need another car, I'll be calling Amber.

I felt very welcome when I had enter. J.R. the associate who serve me help me with everything and answer all questions. Thanks very much. If I hear anyone who be looking for an car I would highly recommend DriveTime to start and finish their look.

Given all the dealerships I had been to, DriveTime was by far the easiest and the staff was great. I appreciate everything, the process was pretty simple and easy, and they went over everything regarding the car with me before I left.

I had searched the internet and been to other used car places, but my time at DriveTime was better than I expected. I drive the car I wanted and bought it and was on my way home in just a few hours. Great day! Great experience.

I had the worst experience. I bought a car on payment with them and after 2 years of paying them the car would start. I had a warranty on it and they wouldn't fix it so I called DriveTime to come pick the car up and took them 3 months to come and get it and after they got it 6 month later they said I owed them 25,455 for the car. I said I want to see some paperwork. Remind you this car was 2006 Volkswagen Passat brand new. They were 25 thousand still they won't send me what the car sold for.

Was a really pleased with the wonderful atmosphere and the friendly staff. I was so happy and excited that they took the time and got me into the vehicle I wanted. I will recommend this place to all my family and friends.

We had a wonderful experience with the people at the Chesapeake DriveTime. They were friendly, and very helpful when we had problems getting information from insurance company. They also understood when we had to go back to get title.

I would have given 5 stars, but the sales person I originally talked to on the 28th, never called me back and told me they close at 7pm. When I get to the dealership I find out they close at 9pm?? Apparently that person gets off at 7pm and didn't want to stay late even though I told him that I'm a guaranteed sale??? Makes no sense. I don't fault DriveTime because of one bad sales person because when I got there, I was greeted by the nicest salesperson. So I bought my 2012 Kia Rio and am very happy with my purchase. I recommend DriveTime. If you don't get a call back, ask for another salesperson.

Awesome customer service. Super helpful and understanding. Absolutely love the Fairfield lot... all of them are great!!! Highly recommend especially with no credit or bad credit... They have such a good variety of vehicles for different choices. I've got a good vehicle and others should have the same.

Christopher ** as well as the rest of the staff were great and very helpful. They made me feel very comfortable and made it a fun experience! I will be recommending everyone to go to DriveTime for their next vehicle!

They were incredibly helpful!!! They helped me through every step! Very nice people to work with! I had a stroke and don't always understand things. They explained everything very well. I will definitely come back! They followed up the following day and helped resolve my wreck.

I'm financing a 2007 Jeep Patriot from DriveTime and everything has been good with the car until last Friday the car wouldn't drive anymore and it's is something going in with the engine. I sent the car to the in network repair shop and they told me that the car diagnostic was covered under the warranty and when they did the diagnostic the car is unfixable because a dealership code came up on it that they can't clear. I called Drivetime and asked them to put in another car since I'm already financed through them and the car is unfixable and they told me that they can't do anything about that. It's really some bs be the warranty doesn't cover the whole engine and they can't do anything about a no drivable car they sold me!!! I will never use Drivetime ever again!!!

I enjoyed my car experience and I'm glad I was able to get the process done. Wonderful service representatives. I found that Alicia and Shawn were very helpful at answering all my questions. I love that even with insurance included everything is within budget.

I purchased a 2011 Chevy Malibu from your company a couple of years ago. Last year, my transmission went out. I needed it replaced. I was out of a car for a month and a half. I went through Aeverex to find out that you do not do loaners or give rentals for the inconvenience. You do rental reimbursement which means I would have to pay EVEN MORE MONEY to get a car. The rate for the reimbursement was $3000+ for that time frame and you only cover $29/day. That is another used car that I could have purchased full out from someone else which is ridiculous. The dealer recommended that you guys get a NEW transmission from GM and I would have a lifetime warranty on it to AVOID these problems. You guys recommended the least cost efficient way and sent out an USED TRANSMISSION. Once the work was done, I had to pay a $100 deductible for something that was beyond me.

Awesome experience. Everyone was extremely helpful. Especially Kelvin ** and Kenyatta **. Would definitely do business with these guys at this particular lot. Got me out of there and in my quickly while still being thorough. This is actually second experience here. My husband purchased a vehicle from them last year. So when the transmission went out in my vehicle there was no doubt that we'd be returning to DriveTime on Blanding Blvd.

Joia & Jason were absolutely wonderful. I could not have asked for better service from those two. I will definitely be referring to them. Mohammad was also great as well as the young gentlemen who reprogrammed the radio. Thanks so much for everything.

My experience with DriveTime was pleasant, friendly and has a very accommodating staff. I felt at ease meeting with them. I would and will recommend them. My vehicle is performing great! I can feel confident when I travel.

I had a really good time and the service was great. The crew was very helpful and they were able to get me into a vehicle pretty quick without all of the Hassle. I would recommend them to others. If you are in need of a good used vehicle with a warranty, then go by and see the crew at DriveTime in Round Rock. They will hook you up with the vehicle of your choice.

Our experience was good. We had some trouble on our end but Lucas and the DriveTime crew were patient and very helpful. Lucas helped me find a vehicle that I fell in love with the moment I saw it online. Lucas called and made sure everything was going great the day after I bought the car. The car was clean from a fresh car wash and had gas in the tank. I would recommend coming to Chattanooga location to see Lucas and let him put you in a car! Thanks Lucas!!

The Customer Service was great. Mr. ** did an outstanding job and went out everything for and my wife. I look forward to my next car purchase. Also I have told some family members about the service and you may have a few more people coming by. Thanks again.

The Tallahassee staff was nice and courteous. Mr. ** made everything easy, quick and painless. I researched the vehicles I liked online beforehand and Mr. ** staged them and I did the test drive to pick out the one I liked best. I am now the proud owner of a 2010 Honda Insight.

After a few bad years following medical problems and ensuing underemployment, our income improved faster than our credit rating. We got turned down elsewhere, but got a excellent (and only one year old!) car at a fair finance rate at DriveTime. Our sales rep was so sunny, funny, helpful and friendly. I would go back for another car even if our credit was perfect. They really worked well with us.

The process for buying a car has never been so smooth. I did my application online then forgot about it but the Rep called me the next two days. I was already approved online so I just needed to bring my down payment and proof of income and residency. Turelle was prompt with our communication and helped me to get the vehicle that worked for me and my price range. I'm very happy especially with the warranties and the extra 60 days after buying to add more money to my down payment to lower my payment. I would recommend DriveTime to everyone.

2014 Mitsubishi Outlander - Best car buying experience ever! Everyone so respectful, very informative. Answered all questions without hesitation. Will recommend anyone looking to come to you guys! Thank you so much for making this experience so comfortable. Being an older female is sometimes hard, your people made it a breeze!

Many thanks to Drivetime Savannah. I would like to thank Austin ** and store manager Yogi, for their outstanding service. Austin, my salesman was really great on understanding and getting me into a vehicle when I thought it could not be done. It would be great pleasure if you (higher chain of command) would tell them of the great experience I had purchasing my Honda. Thanks again for helping me when I really needed something good to happen.

2008 Ram Pick-Up - The experience was great, no problems. Good people to deal with. Bryan ** read me very well and responded to my personality, and worked with me. This is hard to find in sales, no pressure, just working with the client to achieve the end result.

Great service. Great people. I did not even have to have a cosigner. I would highly recommend anyone who is looking for a great used car to go to Drivetime! My sales guy Joshua ** located at the Marietta Georgia location was fabulous! Thank you DriveTime!

This was by far the easiest and best car buying experience I have had. I went to the Independence location and every person there was helpful, nice, and very friendly. Would highly recommend this dealership to anyone looking for a car.

Awesome customer service. Will purchase another vehicle in the future. Managers at Independence store in Missouri and also salesman did an awesome job. Very pleased. Good selection of vehicles. A lot to choose from. Thanks DriveTime for taking care of myself and daughter.

From the moment I walked in, I knew this visit was going to be epic! Bobby greeted me with a warm smile and kind hello. He took the time to really hear me out and find a vehicle that would accommodate my family and my down payment. I'm so used to being rejected based on my credit that I had very little hope of ever finding a newer car. Bobby put my mind at ease and showed me several different options that could possibly work for me. I finally decided on an SUV and I absolutely love it! Bobby helped restore my faith in possibilities with his award winning customer service and compassion for helping others.

The DriveTime location in Antioch, TN is amazing! I had just turned 18 and Justin ** helped me buy a car all on my own (with the help of my boyfriend). Even when I thought it was impossible to get a car without my parents because of no credit, he did everything possible to allow me to drive off the lot in my 2013 Nissan Altima. Also, they check literally everything on the car before selling them to make sure they're in the best shape possible. They explain everything you're signing/agreeing to before buying so that you know exactly what you're buying and the terms. I recommend this place 255%!!

I was very satisfied with the help that I received in finding a car. Tiara ** was great at getting me what I was looking for and I would highly recommend DriveTime to anyone. I really liked the way they went over the checklist of the vehicle & seen the report on the car as far as accidents & owners car has had.

One of the best experience ever. ** The salesman was excellent. I recommend anybody go to 4000 W. Broad st. Columbus Ohio 43228 And purchased a car from him at Drivetime. You won't regret it. They are nice, I respect you and they would do their best to get you a car that you want. No pressures like you want to come by. I know I am so if you're looking for a Great car from the atmosphere Drivetime is the place to go. I know I will be back.

I was sold a 2006 BMW. I came in for the 2011. I found a list of things wrong with the car. The service was very slow. I asked if they would wash the car. They didn't because the car is leaking water in so now I have to return the car. I am very disappointed.

Wonderful experience! Great customer service. Ben, shawn and Laurence great job. Ben worked with my situation and made the deal happen. Highly recommend this DriveTime location. I got the vehicle that I wanted. I also got a great warranty that will protect me with my purchase.

I purchased a vehicle from DriveTime several years ago. I was desperate to own a car after my older Suburban blew its motor. I needed a vehicle to get to work and home. I visited the store in Long Beach, California where I found a nice car, or so it seemed. The Carfax report was very clean, the price seemed right, so I put a down payment on it and drove it home.

Had an awesome experience. They went above and beyond to make sure we had the right vehicle. We walked in, checked out some options and found the one we wanted. We even drove it home the same day. :) I love how easy it was to be approved here. Would definitely recommend to anyone.

I just love DriveTime! Great buying experience. JJ, KURT, AND GEORGE are the best. Awesome job guys. Thank you so very much. I will send anyone I know your way. I love my 2010 CHRYSLER 300 2WD V6. You Guys are just more than a five star. I wish I could add more. Anyone looking for a great deal go see these guys.

Sasha at the Montclair DriveTime dealership helped me get into the car I wanted so bad. I thank her so much. She the best. I got the 2012 Fiat 500 sport, and I love it. The process in getting the car was great. Didn't take long at all. Will definitely be recommending my friends to DriveTime.

The building's air conditioning was mediocre, and it smelled like a gym locker room. Initial experience was good, test drive went well. I didn't receive my driver's license back after test drive. Paperwork was never ready. Contract had to be completely redone due to clerical errors regarding address. I was not told I would need proof of residency or insurance.

I had apprehension about buying a new car and have to say Valerie was awesome! She made the whole experience not scary and was very helpful and I just love my new car! Thank you Valerie, Richard and C.W.!!!

I have to say I have never been treated so well. They were amazing! They went and beyond to help me and keep me posted every step of the way. I would recommend everyone to the DriveTime dealership in Lakewood CO off Colfax any day of the week. Once again thank you so much for helping me get the car I have always wanted.

This was the fastest and easiest vehicle buying experience that I have ever had, and I've done MANY over the last 20 years. Teneka **, at the Conway store, was phenomenal! She is super friendly and very accommodating to get me the most out of my vehicle. Highly recommend purchasing from this location. ALL of the staff help each other out and make the process fast and easy with the best deal possible. Thank you so much!

Recently went into DriveTime with little hope of actually getting a car. But everyone at drivetime it made it very easy for me. The cars are affordable and well maintained. I would recommend everyone give driveTime a chance. This was actually my first car and thanks to Drivetime's wonderful team I'm so happy and satisfied. Thank you Marcos and Mike especially. You guys are awesome.

I purchased a 2010 Pontiac g6 from Drivetime in Round Rock Texas and asked for specific items that I wanted. First was bluetooth connectivity as it is illegal to drive in central Texas without hands free. 2 days after buying the car the front two tires were flat and the car felt like it had no shocks or struts as it would bottom out on every little dip. Plus the low beam lights would not work. I called Aeverex and they told me to take it to Austin automotive specialist to be checked out. It also had non working electric door locks and drivers seat belt would not buckle.

When we purchased our vehicle we had bad credit. Drivetime did approve us and we drove off in a decent vehicle. The interest rate was over 1/2 of the principal. As we make our payments the interest went down. Now our interest is still over 37%. The repairs on this car are very high. It is a 2010 that has a trade in value of $3879 but the amount owed is over $11,000. We need to get a cheaper car. The monthly payments on this one are over $400 and half of that is interest.

I was very, very satisfied with my salesmen Jose **. He made this a very easy buying experience and would come back, and would recommend any of my friends or family to buy a vehicle with DriveTime. The people at this store made this a relief and comfortable situation.

I just purchased a 2015 Chrysler 200 Limited from DriveTime on Tryon in the Charlotte, NC, metro area and although I have purchased many cars over my lifetime, doing business with DriveTime was the best experience I've ever had in purchasing a vehicle. My sales advisor, Brea **, was absolutely on point with her knowledge and helpfulness in getting me into a nice, dependable and most important affordable vehicle without any hassle. I actually applied online before I went to the dealership and was extremely skeptical I was really 'approved' as advised by the DriveTime website but indeed I was approved just like that! I think all dealerships and finance companies should take some notes from DriveTime because DriveTime definitely has their stuff together when it comes to doing what they say they will do. I will recommend anyone I know to DriveTime!

Everyone took very good care of me. They checked to make sure my car was in good condition. When I first went in they asked me a series of questions to make sure I get the right car and I got the car that I wanted. The car don't have a door device to unlock the door but they ordered one and paid for it. The car is in good condition with low miles. Gerald, Vanessa, and Brittany were very nice and professional and they took care of me. I'm sending all my friends to DriveTime.

The vehicle I'm purchasing was not tuned or washed very well but everything else was great especially the customer service. They make you feel confident that you can get the vehicle you're looking for in a timely manner and a small amount of money in pocket.

Our experience at DriveTime in Downey was an unexpected relief. Our sales associate, Carlos, was very professional, knowledgeable, and friendly. He made our buying experience worry-free. Once we picked out our car, the process was lengthy but we noticed the whole team was on board and very thorough so we didn't mind. From Carlos to Richard, Jessica, and their manager Alex, precision was a common trait. One final point is that the numbers process is straightforward and easy to understand. They also make it easy to pay off without penalties and give up to 60 day after purchase to add onto your down payment which lowers your payment. For second chance, hard to finance auto loans, I wouldn't consider buying anywhere else. Thanks team!!

My experience at DriveTime was awesome. My wife was able to locate a vehicle that she liked at a price she could afford. The staff was very polite, knowledge and extremely helpful. Special thanks to Maura, Rami and Lydia for all of their help!

My sales Rep Johnathan was very helpful and show me a lot of vehicles in my price range and didn't push me by selling but building a relationship and getting to know each other. The GM Erika ** was there for me and very workable on everything.

I had no initial issue with DriveTime, until I took my car to another dealership to trade it in and they said they could not accept my car as a trade due to the fact it shows a my car reported as a total loss. I also still have a copy of my original paperwork where I was never disclosed this information. When I called DriveTime to discuss the problem I was having it was turned into "Well it's your problem now." I was very shocked they were not willing to do anything for me at all and I have paid religiously for 3 years...I continued doing research on my car and have finally got to the bottom of it and it truly is a total loss vehicle a salvage title. Then a title that has been washed. I can not sell trade or do anything with my car and DriveTime does not want to accept responsibility. Now that I know my car is a total loss 100% I guess I'll have to go the route I did not want to go and acquire an attorney to resolve my case.

After being told no at multiple dealerships in the area, I finally got a yes!!! George and Carlos were the best. I definitely will be using them as my go-to car company. I absolutely love my 2013 Hyundai Sonata GLS.

My experience at DriveTime was more than amazing. Sales rep Lakeisha was very professional and I would recommend anyone to her. Everything she said she would do she did. This was the best experience I've had with any car dealership.

Glen Burnie, MD DriveTime you are amazing. Esther and Carlo you two are simple a joy to work with. I knew of DriveTime when I was in the Atlanta area over 11 years ago and I had a great experience there. I never knew they had one here in Maryland. I am so happy that I decided to go with DriveTime this time around to get another used car. The experience was great. There was no long, drawn-out process (well because I already came prepared for what I wanted). The paperwork process was simple and ready to click at ease. Thank you again for the great car buying experience and I will truly recommend the Glen Burnie, MD location anytime. Thanks.

Just purchased a 2008 Ford Edge on Sept. 28. Two days driving the vehicle I experienced problems with the truck shuddering. Averex (warranty company) informed me to take it to Pep Boyz (no help) and then they referred me to Meineke (worst mistake). To make a long short Meineke was approved by Averex to make all these repairs (replacing transmission, axle, etc.) Weeks and weeks of taking the truck back and forth to Meineke for make the repairs costed me towing fees and rental car fees. I informed DriveTime (Norcross) of the major issues I was having with the truck within the first week and still having major issues now. The truck is not safe or drivable. I AM NOT HAPPY AT THIS SITUATION AT ALL. And now I'm get calls from the finance company because I'm a week late of paying the truck note because of having to rent a car.

Just bought our car this week. Overall it was a great experience!! Kay ** was our sales rep. She did a fine job and was easy to work with. We are people with poor credit so our choices were limited in what we could buy. Hopefully this loan will help us get back on the right track. Thanks.

I had a great car buying experience last Friday afternoon at DriveTime. I was offered very knowledgeable assistant from the whole staff that was working that day and have already shared that information with some fellow coworkers.

Overall my experience with Danielle ** and Drivetime was a positive one. Danielle and the rest of the staff worked with me every step of the way and even assisted with the few hiccups we encountered. They made the car buying experience as painless as possible and I have no complaints.

Service was great. Everyone was friendly. Process was quick and easy. Would have given a 5 star if the dealership would have changed out my daytime running light. Purchased the car 10/7. 10/8 we noticed the light would not turn on. Dealership says I signed off that everything was working and they will not cover it. Sent me to their warranty dept who also said they do not cover lighting. The daytime running light is not something that is noticeable midday in full sun with no cloud cover. The cost of the light starts at $80. Very frustrating that the dealership will not take care of the replacement.

I went to the Parma, Ohio DriveTime and was told by Eric, the salesman, that I could only lease to own and only this 2006 Chrysler Pacifica. They took my 1100 dollar down payment on May 7, 2016 and I drove off. Come to find out this was my tenant's car, which had been repossessed. It was dirty with her kids' gum, hair beads and school work in it. I was given only a valet key as the tenant did not surrender the key. The alarm would go off every time I tried to get in the car. I did not drive the car very much.

For the most part it was great... Most everyone was very nice and courteous. The agent we had when we picked up the car was borderline ride. Rarely excused himself when he left the desk and rarely spoke to us. But I will come back at some point.

Everyone at the Dixie Hwy DriveTime was very friendly. Marco was very nice and answered all my questions. DriveTime was very neat, clean. They gave us bottled water while we was looking at SUV's. I found the perfect one at a very good price. If you are looking for a great used vehicle, this is the place to go. Thank you to all the employees at DriveTime at the Dixie Hwy in Louisville, Ky.

I came all the way from Mansfield, LA to DriveTime in Tyler for a car and they made sure that I left out of there with a car and I did. Thanks to Daniel ** and the DriveTime crew for the great service. I am one customer that they have for life.

I had an awesome experience buying the car that I did. The car itself is immaculate. No dings, dents and the interior is flawless. The personnel were extremely friendly, knowledgeable and made sure the car was in perfect running condition before I left!!! I will definitely buy from them again.

Went in looking for a lease, saw a car I always wanted. Test drove it. Loved it. Was told that a leases might not help my credit score, so I bought it. The whole staff was helpful and easy to talk to.

I purchased a vehicle on September 10, 2016. I had to take my 2008 Nissan Rogue to a dealership the next weekend. $1,200 of repairs were done. And I still had problems. Two weeks later took it back for repairs over $2,500. I'm still having problems with my vehicle. Customer relations and Averex are giving me problems. I wouldn't recommend anyone to go to them. Very very bad customer service. The vehicles are not thoroughly inspected before they leave the lot.

Today is a different day. After speaking to the right people who sincerely cared about the customer I am exceedingly satisfied. Not only was my problem resolved, I got the best car on the lot. With all the works. DriveTime Upper Management took care of all my needs concerning the vehicle that had the check engine light on. I got a newer car, fewer miles and all the accessories and more that were in the previous vehicle. Wow, it's definitely a little taste of Heaven.

Bought vehicle on Thursday. Broke down, wouldn't start on Saturday and Monday, called warranty company, called DriveTime. Everyone acted like I was putting them out. Would probably never recommend and never purchase there again. Worse experience ever.

I will not sugarcoat the rudeness of the staff at this DriveTime location. First of all, the sales woman lied to us both about the costs for the extra services. Second of all, the woman told us to get up from the desk that we were sitting at and move to another area so that she would take care of other customers that were more important than us. This is really RUDE and NASTY. I will never recommend DriveTime to anybody ever because I am very sorry that I went there myself. I purchased an Acura TL for my husband that he really wants to drive. I only bought the vehicle because of my husband's strong desire for it--otherwise, I would have walked out of the dealership with no vehicle whatsoever.

Thank you DriveTime for working with me to get me into a vehicle that I really needed. The salesman Michael ** and the finance team went to bat for me and my family, they did a wonderful job!!!

I was really thankful for the service I got on the internet and at the DriveTime dealership. Shannon is the person who helped me with everything when I was in search for a car and I was really grateful for the service she helped me with and I will recommend DriveTime dealership to anybody I know that DriveTime is the place to go when you need a car. The person to talk to that I recommend is Shannon. She is so nice and she helps you with all you need and explains everything when you need or don't understand something. She will help you with all you need help with and I hope everybody should go to DriveTime for a car and I'm thankful for everything they helped me with.

I went in with the hopes of getting a decent vehicle and I got a car that exceeded my expectations. Thank you Mr. ** and DriveTime for getting me into the wheels that I desperately needed.

Overall, my experience was good. My salesperson was very friendly and helpful. All said, I only had a couple things preventing me from providing a 5 star review. I had a 1 pm appointment and wasn't seen until after 2 pm. This in my mind defeats the purpose of having an appointment. After I finished my paperwork and got my car, it was somewhat disappointing that my "new" car has not been freshly washed and detailed plus I only had the approximate 1/4 tank of gas that I had during the test drive. These are all minor issues, however it's these little things that customers remember about the experience. Despite these things, my review is still a definite 4 of 5 stars and my overall experience was pleasant.

I had a wonderful experience getting my car from DriveTime. Kevin did not pressure me and was very helpful and found me the perfect car, with low miles and a great price. They all were very friendly. I love my car.

I came into drivetime thinking that I wasn't going to leave with nothing after being by Nissan but I want to thank all the guys there at DriveTime for giving me the best experience and I rode out with a 2014 Chevrolet Impala. Thank you again.

Jesse, Johnathan, Matthew, Brandon. Very polite, friendly. I wanted to buy a car from them. Johnathan knowledgeable showed me what I in a car I didn't expect to have. They are great team. I love my car.

My experience was very smooth process from start to finish. I really loved I can go online and get preapproved and set up appointment that same day. Jesse ** was awesome and delight to work with to find perfect car for my son. He went above and beyond to explain the whole process.

We came to DriveTime, found a car and went in the building to find some assistance. We were never approached or had any pressure. Nathan was able to help by being friendly and wasn't pushy. We found that it seemed to take longer than we thought it should but overall we were very pleased.

Chris at DriveTime in Las Vegas/Sahara was unbelievable. Honestly went in with no high expectations. Hate dealerships. However I cannot express how pleased I am. Best car buying experience I've had. From service to quality of the vehicle has exceeded my expectations.

The salesmen James ** was not upfront and truthful about the final price of vehicle. This company asked us pay our deposit before going over the contract and once Mr Matthew ** seen us he was going over everything except the contract and I just asked "can I please see paper you have set aside." He said "yes look at it." Seen they were charging us the all sale 2009 Chrysler to us for 12,895 and added all fees and protection we did not ask for and brought the amount up to 18,773.66 and on top of that charged us a 13,798.33 charge for finance charge brought our total to 31,966.99 for 2009 Chrysler Town and Country van. We told Mr .Matthew ** "are you all crazy. why would we pay 31,966 dollars for a 2009." The book value of the 2009 chrysler is about 8,000. They want us pay price of our 2016 kia Sorento. Matthew ** insisted we were getting a good deal.

Jeffrey and Jerome both helped me find the vehicle that worked for what I was trying to find. I went in needing to find a vehicle within a limited time and from the moment I walked in the door they were there to help. Jeffrey spent his time to ensure I got exactly the vehicle I wanted. Thanks to him, I was able to get a car in no time.

Everyone was very pleasant, smiling and enjoying their job. I was treated like family and my salespersons, Joseph and Brittney were absolutely wonderful. ** the sales manager was very patient and went the extra mile to get my vehicle ready and paperwork done. I will recommend DriveTime, every chance I can.

Arrived, they were very welcoming. Was suppose see Mr ** but was out lunch, so we saw Mr James **. Everything was going ok. Went over paperwork. We asked him about the final fee and interest. He pointed out with amount of car and the interest. We said that good price which was about 18456 on 2009 town and country van. Tell us after we paid our 600 down then go sign papers. The price doubled to about 32456 for 2008 van. We said "are you crazy? This is a 2009 not 2016 car. We want our money back." The so called guy that was signing paper with us gone say this great deal. I said "yea right." Ripoff over priced cars, hidden fees.

I had the best experience that I have ever had buying a car, I will recommend DRIVETIME to everyone looking for a car, I was treated with great courtesy and respect and have never had a better time dealing with salespeople in my life. I am very happy with my purchase.

I had an awesome experience with the staff at DriveTime. Mark was great and very accommodating. I found what I needed and am extremely happy with my experience with the team.

I bought a car with DriveTime on September 10th. When I did the test drive it sounded fine. Purchased it and a few days later the brakes began to squeal, horribly. So I called the warranty office and they said brakes are not a part of the warranty. Okay. A couple of days ago, the car began to make this weird screeching noise. The kind of noise you hear from an old 1993 car, not a 2012 like I purchased! I am just completely dissatisfied with this car. I ride around and it sounds terrible, like something is broken! I will never purchase another car through you all!

I've had other service with another DriveTime location and they were nothing near professional as to where we purchased the car we have now. DriveTime on Camelback is the place to go. Luis ** and another guy were very welcoming and handled every situation professionally. I would definitely recommend friends and family here.

I bought a car at DriveTime and they were awesome other than providing me with my contract. I didn't receive what would happen if I was late on ONE payment!! I move into a new house and kind of fell behind so I emailed Bridgecrest employee Alyssa ** (who had been emailing me previously) and let them know the situation and told them I would be paying my next payment on the first and would make two then (my payments weren't due until the third of every month so therefore I wasn't even one full month behind yet). I didn't receive a response to the email for two days and that next night they came and took my car! I was livid.

My wife and I were in desperate need of a safe reliable vehicle for our family and new baby on the way and fast. Branden was awesome and together with McKlaire made the whole process quick and painless. Thanks so much guys!

From the moment I walked in, everything was perfect. The salesman was welcoming, it was fast, thorough. I got a great car without feeling pressured or rushed. Top notch. Will definitely refer friends.

From them moment I called till the time I came into office, my experience was AWESOME... The sales rep Steven ** was very helpful on the phone and also in the store. He was patience kind. He didn't force a vehicle on me. And most importantly he was very honest and kept it and the other rep were friendly as well. I felt like I knew them for years and I would refer them to any that cross my path that's in need of a car. KEEP UP THE WORK GUYS.

Very great experience!! All the staff was very nice and polite. They were always letting me know what was going on and how much longer the process would be. They also made sure that it was a car that I really wanted. Overall the best experience!

I was in the Glen Burnie, MD store on September 15, 2016. Brianna work with me and I found the perfect car. She was wonderful. The whole staff was very helpful.

Hello, my name is Kowana **. I had a great experience with DriveTime. They have great customer service and the salesmen are great very detail with the program and the cars that they have. They rush you and try to put you in a car I really like and what you can afford. And I give a great thank to Clint ** on a great well done on helping me pick out the right vehicle for me. You and Kevin need a raise lol at the Bradenton Cortez Store, and Joe too. Thank you guys so much.

The staff at DriveTime in Union City presented top of the line customer service. They made it their priority to put my husband and I in a car and they did just that. We will never forget them or our personal sales rep, Kevin. Keep it up, you all need a raise!

I have a 2006 chevy impala. It was pretty much pushed on me & I was told ONLY CAR I WAS COULD... When I test drove it, the alignment was off really bad. Sales man stated that was covered on warranty on LEASE VEHICLES, & not to worry. Took vehicle home. Next more HUGE PUDDLE OF FLUIDS UNDER CAR & transmission was JERKING BADLY, & I noticed 3 of the 4 tires were extremely bald & I was almost flat... I contacted dealership who stated since it was lease it was under complete warranty, & gave me names of places to take it. Nothing was covered. I was told the warranty company wont cover issues with the car. This is a week after I got car when they could get me in. I contacted dealership store manager who stated he could do nothing. I had call 1800 number & talk with them. I contacted them - EXTREMELY RUDE!!!

I was really skeptical when my sister told me how this dealer operated. I am very pleased with everything. We are so far happy with our purchase and have told many people about DriveTime.

DriveTime made me and kids very happy with our new vehicle. I appreciate all the hard work that Ms. ** did for me. She picked me up at my apartment in the same car that I purchased. Everyone was very nice friendly as you walk in. This experience I won't forget and I do my best to recommend people to DriveTime. Once again thanks.

Cannot express how great everyone was with helping to get my new car! Bryan assisted us from start to finish and was just wonderful and I would highly recommend to friends and family. I love my car, love the service received. Only thing I would recommend is clean up the cars a bit more when they are being picked up and maybe put in gas. Other than that it was great!

I just want to thank Aaron. He really did a great job and went above and beyond to make sure I left with a vehicle of my choice. He is great!

I overall liked my DriveTime experience... although I do feel that since I was spending 14000 plus interest with you guys that you should have at least sent me off with a full tank of gas and maybe a car wash coupon. But overall I was satisfied.

Mathew and the others at the DriveTime were very friendly and helpful. I know that since my credit wasn't in the greatest shape. I am limited in options when obtaining a car loan. However I think that if the mark up of the prices was a little lower and if they did more of a deferred down payment that could help out. If this car works out for me I don't see why I wouldn't check them out in the future.

John ** And Mr. ** were phenomenal. I have never bought a car with such fantastic people. They went above and beyond to get my family a car. Very friendly and very pleasant. I will definitely be buying my next car from you guys. Thank you so very much.

We had a very good experience. We were looking at Expedition and were surprised to find out that our down payment was actually higher than we thought but Eric was great with explanation on how it works out. Thanks for great customer service.

Absolutely great buying experience. Was searching for the right car for me and after trips to Cincinnati, Lexington and Louisville I finally found an Acura TL. Salespeople Lorenzo in Cincinnati, Betsy in Lexington and Robin in Louisville all worked on my behalf and got the deal done. No pressure and was treated first class. I will be a repeat customer!

I want to thank the staff at the Glendale office for the excellent customer service. Cody is who helped us from the beginning, and we came out very happy in the end. I would definitely recommend them to my friends and family.

Sam ** at the Capital Blvd, Raleigh NC location was great. I appreciate his honesty and efficiency. I love my new car!!! I would DEFINITELY recommend this dealership to friends and family. Thanks DRIVETIME for getting me back rolling again.

They were amazing. It was great to work with a company that was cheerful and willing to take a risk on me while I'm trying to rebuild my credit after the Great Recession.

Mitchell and Robert were so great! They helped us find the vehicle we really wanted at a price we could afford. They never once made us feel bad or less of a person because of our credit. Instead, they explained how by making payments on time DriveTime will help build our credit. I'm very thankful!

I purchased a Jeep Cherokee from your Mobile, Al location on 9/21/16. I generally do not take the time to respond to these, however I feel I have to this time. I wanted to compliment your sales team, Tiffany ** and I believe Kevin **. I had dealt with Tiffany over the phone prior to the sale and she was very professional and helpful throughout, and Kevin was just as good. Appreciated the non-pressure for optional services and conciseness while reviewing the sale. This purchase was a want, not a need, and although I don't have perfect credit I am able to get a traditional loan, I will be refinancing at a lower interest rate soon and I only say that because as someone who travels a lot I regularly change/upgrade/or have multiple vehicles and due to the great buying experience I will very strongly consider DriveTime for my next purchase. A+.

I went in to buy a Chrysler 200 that had been showing up on the website. It was the exact car I'd been looking for, and the price was amazing. Turns out the price was wrong, and after they got everything fixed the deposit would be out of my range. I had seen the Ford the last time I was in the Center, and had also been drawn to it. Jose got me a test drive with it and when it seemed like it was the perfect car for me, he worked things to get the deposit accepted for that car instead. I wasn't planning to buy a car specifically, but he worked it out for me to drive off the lot in my own car now.

From the moment we walked in we were treated with kindness and courteous staff, offered coffee and popcorn. Our wait was very quick and efficient. Johnathan 1 was excellent, very kind, optimistic and knowledgeable. Johnathan 2 was patient and helpful he is very good at his job. I highly recommend DriveTime for anyone looking for a vehicle with little or no pain. The staff is very understanding and courteous. I cannot say enough about Johnathan 1, he was outstanding.

Yesterday I went into DriveTime looking for a car. I met Earl. I was expecting them to tell me that I had to come back with a co signer. The place was very clean. The staff was so kind and very friendly. I just want to thank the staff at the Concord DriveTime for a wonderful experience and I will recommend my friends to come in.

The experience of buying the car was no problem. But 3 days after buying the car it stopped in the middle of the road in a rain storm. It is now 4 days later and I am still driving a rental car with my car not being fixed. If this is how you treat your customers. It is a CRYING SHAME. THE WARRANTY COMPANY IS THE WORST.

I recently purchase a car for my niece in South Carolina and had the good fortune of getting an excellent car salesman. Greg out of Conway, Sc. the man knew his business and made my transaction easy and pleasant for the two of us. Thank you Greg for all your concerns, interest and knowledge, for the easy and swift transaction. The man knows his stuff.

I thought they were very friendly and were willing to work with you in any way they can so you can drive off with the car you wanted. I will be recommending my friends DriveTime. Thank you for making it possible to drive off the lot with a car.

Amanda and Josh at the Lexington location were great. The car I had picked out was mistakenly not put on layaway like it should have been, but they were very polite and apologetic and helped me find an even better car.

Well when I got the car I was all heart eyes cause I was excited to finally be able to get my first car. But the night I got my car the inside lights (dashboard and all other lights) were not working. I took it back to DriveTime and they wouldn't let me trade it in or just return it. So they told me to take it to this mechanic who took my car up until the last day of my 30 day warranty. Now a few months later I find out I have bad breaks. All my car payments are made of interest so I'll never pay off this car. I'm stuck with it and they said there is nothing that I can do. No matter how I try to get rid of it it becomes a reposition on my credit! I went on workman's comp and they still wouldn't do anything but say my car will get repoed even though I told them I wasn't making enough money for my payments.

Ross and Brandon were great. The only issue I had was my application expired the day before I returned to purchase a car. Having a call to let me know application was expiring would have made our purchasing a little smoother and more time efficient.

From the moment I started working with DriveTime I was impressed with the outstanding customer service! They took care of everything in a timely manner as well as fulfilled all my needs!

Never ever have I had an experience like I did at DriveTime... FANTASTIC service from the front door all the way while looking for car and going thru process of purchase. Very painless of doing business. Thank you for time in letting me take my time to find the car I wanted and even got to choose the color I wanted.

I purchased a Chrysler 200 from DriveTime. Test Drive was awesome. Fell in love with the car. Paid for it picked up the next day. Key features that had me sold was auto start and Bluetooth connectivity. Well auto start doesn't work. Sent me to Midas still doesn't work - left with new issue as well. Now my service airbag system light is on. Well call Warranty they want to send me to more hacks. Filed a Better Business report. Got call reasonable quick. This was September 9, 2016 talked to Bobbi. Wonderful lady was amazing and very helpful.

Salesperson Jordon was very nice and patient, helped with questions and helpful with concerns if I had any. I was satisfied with the car. He allowed to help me to choose. He wasn't too pushy about hurrying into getting the car we looked at. He basically left it up to me and helped me with the rest of process. It was fast and made feel comfortable. Thanks Jordon.

Chase ** was my Sales Advisor and he and his team did an excellent job in making me feel like I was important. Chase ** and Timothy ** assisted me and my roommate after DriveTime closed with a jump for her car.

My experience at DriveTime was very pleasant. The sales staff was very kind, courteous and helpful.. They went out of their way to get me the vehicle I wanted from the Tampa location. Terrance ** was especially awesome to work with.

The entire Lewisville team was very friendly and professional. I work a lot and really do not have time to spend looking for a car. The sales manager quickly lined me up a list of vehicles to choose from and Alejandro showed them to me. The entire car purchase from start to finish was quick and convenient. Thank you for your 5 star service!!

I was very pleased with the service. It was fast and no pressure. I knew what I wanted! And they made it so easy. I love it. Got a nice car at a great price. I would recommend DriveTime to anyone looking for a used vehicles. Thank you very much.

Kamar was very professional and thorough in handling our purchase. The selection of vehicles was much better than I thought would be available. From start to finish it was a very enjoyable experience.

Hello to write that I had a excellent experience with the whole staff in Savannah. Everyone is curiosity, speak and always helpful. I will highly recommend DriveTime to everyone I know that really needs a car. My salesperson name was Lee. She is a very caring person and really got what I wanted. Thanks DriveTime!

Enjoyed the process, but was long. Our sales representative was very good with instructions and process of the services, and have referred others to check out DriveTime.

I started the process in August - the online department was wonderful in preparing me for what to expect and everyone at the dealership was great! Love my new car!!

I recently purchased a vehicle from DriveTime. Robyn ** took care of me and she went above and beyond whatever it took to make sure I got my car. I currently am in bankruptcy and my credit is horrible, because of Robyn and her persistence I was able to drive off their lot in a beautiful Hyundai Elantra. I will never use anyone else for my future car needs. Thank you Robyn ** and everyone at DriveTime!!!

The service was exceptional: however, the process needs to be a little faster so that the customer would not spend 4 1/2 hours from start to finish like I did.