DriveTime Reviews

Our experience was very enjoyable. The customer service was excellent. Our salesperson was Brianna **. She worked hard to get us into a vehicle and was very nice.

I am so pleased and happy of my choice in cars! My salesperson Cedric ** was awesome and our finance guy was Awesome too!

My wife and I have had bad credit due to an injury and it's been hard to get any loan. DriveTime made it happen. The process was fast and easy, salesmen are very friendly and know their cars. They also have a wide range of cars to choose from and flexible payments. Thank you for the enjoyable experience.

Kelson and Kevin were very helpful and answered questions I asked. I will recommend DriveTime to other people. Thanks again!!!

Everyone was friendly and attentive. They worked hard to make sure I got in the vehicle I desired and at a fair price.

I first put a down payment on a Ford Focus and somehow the communication was not there and they sold the car I still had time to get, BUT it was a blessing... I now am the proud new owner of a Jetta! Steven at the Pensacola location was the nicest! We are very happy with our purchase.

Purchased a 2010 Ford Explorer on February 10, 2016 with DriveTime. The next day the driver's side tire sensor fell off inside the tire, the wind started coming through the window sealing... Told them about it. Nothing was done. 27 days later the truck starts running hot and the A/C fan needs replacing and the thermostat housing as well and I have to be responsible for the 100.00 deductible even though this repair had nothing to do with me. A repair that should've only took a few hours has turned into 3 days later, because DriveTime is giving the repair shop the run around. In the end no one can tell me when I'm going to get the vehicle back. I WOULDN'T REFER OR RECOMMEND THIS DEALERSHIP TO NO ONE. THEY ARE SCAM ARTISTS ESPECIALLY TO WOMEN.

We went to the DriveTime in Chattanooga. Mallory was our sales lady. She was great and really knowledgeable of the Ford Fusion we got. We asked about recalls and there were none. We were in and out in about 3 hours due to the hold up with our insurance. I would def. recommend DriveTime to anyone who has gotten yourself in a bind in the past and you're trying to recover your credit. Happy car hunting guys. =)

Very easy to deal with. Processes were fully explained. They've gotten a negative rap from people but I never saw those issues. It went way better than I could have imagined. The staff seems really genuine instead of shark predators. I will recommend others, not because of the referral program but because of the way they treat people.

Really helped me in time of need.

Todd ** was awesome. Garrett, GM was wonderful as well. I was very pleased with the service and professionalism. I will recommend others to you! Thank you so much! I am very happy with my new ride!

Very friendly and straightforward with things. Would highly recommend.

We met Marc first and then Richard from the Sanford, Fl. location. This was by far one of the best experiences we have had when purchasing a vehicle. Professional, helpful, upfront. We are so pleased. Thanks Richard!

This was our third purchase from DriveTime. It was a great & simple process as always!

Took a chance going in and it turned out to be the best decision ever. Haniel ** was super helpful and patient. Best sales guy ever. Totally recommend DriveTime to all my friends and family.

We are very happy with our car. Ben went the extra mile to make us feel special. We will tell our friends about y'all.

Luckily I had Gap coverage and got into the vehicle I wanted with no money down. The Newport News staff are exceptional and I would recommend them to everyone!

Brian was excellent and great personality.

Went to DriveTime on Cassat and was very pleased! Shiffon (sp?) treated us very well and helped us make the best decision for our new vehicle! Can't thank her enough!

Had a good experience getting a car at Drivetime although I did have to wait both times for more than 1/2 hr even with appointment. But Drew helped me find exactly what I needed in a car. Very friendly and helpful staff. Would refer friends here.

I had great and friendly service. I'm very satisfied with my new car.

I had a great experience. It was fast and got what I wanted.

The sales team was very friendly and went above and beyond to help me out and get me back on the road the same day. I would definitely recommend DriveTime to my friends and family.

My wife and I experience with DriveTime was amazing!!! The car salesman, Kosie was awesome. He was very honest, upfront, and he treated us with much respect. The whole process was very easy and professional. We will definitely be buying all our vehicles from DriveTime!!!

I've been unemployed for a month and a half. They have been very nice to work with me and my situation... I give them 5 stars for the nice people I've worked with like Derrick. He is amazing, he is very nice. But with other people when I set a pay arrangement to give them a payment they always get my arrangement wrong. I get a text stating the wrong amount of money or the wrong date. I would call and then they would say I'm in the wrong when no because I write the amount that's due on my calendar in my phone and my planner in my purse. But now that I got a job hopefully I can bring my account current quickly...

The service was excellent.

After an absolutely horrible experience with Frank **, I was referred to DriveTime by a coworker. My experience was wonderful. The process was hassle free. I wasn't forced into a car that I did not want, nor could afford. My salesman was professional. The rest of the staff was courteous, and words cannot express how satisfied I am with my purchase. I have lots and lots of cards that I am going to pass out to other people that are in the market for a car. The Lord answered my prayers.

Everyone was very nice and helpful. Thanks.

I bought a 2005 Town & Country from DriveTime in 2013 and I have nothing but a great experience with them. Customer service has been wonderful. Going back to them again and from now on. The only thing I don't like is the warranty from Aeverex. Aeverex will do anything to not pay for repairs but thankfully I have only had to use it once. I will be a DriveTime customer for as long as I continue to own vehicles.

Jonathan was amazing and so kind as well as Hassin and Justin. Everyone was so helpful. I'm going to send everyone I know to DriveTime.

Mattew is the best at his job. Not only did he help me, he gave me a good experience! Kendra deserves a raise. She answered everything I wanted to know. You guys are the best. Anyone who disagrees is just losing it. Thanks DriveTime.

My experience was amazing. Katy was a sweetheart. I felt like a valued customer. Also Matt and Ryan did a great job. You get approved and the rest is easy. I honestly recommend DriveTime to everyone I know. Thank you DriveTime for my amazing car. :)

Elena. She is great and personable.

I will be sending people to this DriveTime. I loved it. They were so friendly and helpful.

Everyone listen to what I was looking for and the amount I would like to spend. I driven 3 cars before I made my decision. And the next day when I was to pick up my new car I change my mind and saw a different car I wanted to test drive. Jason, the employee, said no problem and I decide I wanted to purchase the car I just test drove. Jason check the amount and it was a go. So now I have a great car due to their patience. I want to say thank you for a great job done.

My salesperson, Claudio ** was AMAZING!! He was so personable and connected with me in a personal level which made me so comfortable. Only reason not 5 stars is I was there 6 hours and systems were down the entire day/night. I had no lunch nor dinner but was offered bottled water and popcorn. Get your technology right. Otherwise perfect experience. Thanks to finance man Jan as well for his great down to earth demeanor.

The only reason I couldn't give five stars was the length of time it took to finish the sale. It took 4.5 from start to finish, granted much of the delay was due to the computer systems not the employees. This is how car sales should be conducted everywhere & every time. There were no bait & switch, fake inventory or 'sorry just sold the one you were here for' games. The entire team were courteous, friendly and honest. I appreciated straightforward numbers and choices. Again no games just brass tacks down to business. I will recommend everyone I know that may be in the market to DriveTime Mesa regardless of the referral program. Thanks again for taking care of my needs and making the process as honest and simple as possible.

All new to me but was very enlighten. After applying and receiving approval to buy an automobile from Drivetime, I was contacted by a representative from the Pershall office. Me and my husband went out to check out their fleet of vehicles, was impressed with the fleet and decided to take a contract on the 2013 Ford Fusion. The proceeding was handled expedient and professional and explained to us, we signed all the papers, was congratulated and left with the Ford Fusion.

I arrive at the dealership with everything ready, about 0845 on Thursday March 3, 2016. The general salesman arrive and said, "Let me open the dealership and I will be right out." So after wandering around the lot I decide that 30 minutes should be enough time to open up the dealership and we went in at or about 0930. At or about 0945 we were introduced to Christopher ** our salesperson who was just professional throughout. Now I came prepare banks statements, references, bank account numbers and my sister to keep my temper in check. Well Christopher told me that with my down payment he might not be able to get what I want.

All right! DT made me feel comfortable and took care of me so I can take care of myself. They helped me get a car when other dealers would not. Super staff eager to help. Very professional. Thanks, Guys.

This was the smoothest and easiest car buying experience ever. They friendly with no pressure or shame about my credit. They made a trip to Oklahoma City to pick up the truck I wanted and I still got it that day! Everyone was friendly. I have bought cars from competitors who were high pressure and told me no one would work with me. This was so much better!

Good customer service, continued services after purchase.

Would do it again. Great vehicle, and great service. The time I spent at the dealership was most enjoyable and I felt like I was among old friends.

She tells Player was the lady that helped me get my first car and she made the experience a wonderful one. All the employees were very nice and upbeat which I loved.

I was happy with everything. If I ever need a car I would go back.

When I walked into DriveTime I knew that we were welcomed. Very nice people. I would recommend my friends and family to DriveTime. Loving the vehicle.

I very happy with my new car. The best deal in town.

I had a good experience. People very knowledgeable. Good salesperson and good management.

The salespeople could be nicer. Also my vehicle already has to be taken to the shop. Kinda disappointed.

I had a pleasant time.. DT salesperson Claudio ** was very attentive, when asked for the car I wanted he made it possible for me. Am very happy with the service I received from him and the dealer.

Very good car buying experience. Jerrod and Ryan were great.

Great service. From the moment we walked in were welcomed with a smile. The car we liked was not in their lot so Robert had Felix drive to Tampa to pick it up the next day. As soon as it arrived Robert notified us and had Denise finish up with when we arrived. I will definitely recommend this branch again and again.

Very well done. A very great experience at DriveTime!

Eric and Ivar were very helpful. They worked with urgency, knowing how I was in such a hurry the day I came in. They were upfront and honest with all the information I requested for. Though I am what you would call someone with a challenged credit, they still treated me with respect and never judged my credit situation. They treated me like a real customer shopping for a vehicle and not someone who is an irresponsible person due to my bad credit. I knew exactly what I am contracting for.

My experience with car dealers has been more than disappointing till I worked with DriveTime in Waukegan. My salesperson Lilly was awesome. The whole process was very easy and professional. Will definitely be buying all my cars from these guys.

We live 2 1/2 hours from the location where we purchased a 2012 Ford Focus SEL. Unfortunately it pulled to the left. We were able to take it to a local repair shop because there was not an in-network one near us. The mechanic would not be able to put it on a lift for a couple of days because they were extremely backed up. We ended up returning to the service center at DriveTime where they found damage to the frame of the car. We exchanged the vehicle with no hassles from the sales department. Other than the time involved it was a good experience. Brenda, Keith and Josh all gave excellent customer service. Keith gave us donuts because we hadn't eaten and Brenda called the next day to check in with us. I would consider that going above and beyond expectations. So far our 2012 Ford Fusion SE is great. Thank you guys!

Great customer service with the sales associate. They were friendly, had a smile and greeted us as we entered. Took care of us with water and popcorn. They were honest with us on our situation and still helped us in the end.

From the application to the purchase of my vehicle it was an easy process. The staff was friendly and knowledgeable. I would recommend this company to anyone interested in purchasing a car.

Service was great and everyone was very helpful. I got the car I wanted. I would recommend DriveTime to family and friends.

I had a very pleasant experience at DriveTime. I didn't think my husband and I would be approved for a car loan because we already had bad credit and a recent repo. We got approved on the spot and the whole process only took about 2 1/2 hours. We were in and out pretty quickly. There was no pressure to leave there with a car that wasn't absolutely perfect for us.

Great people. Never pressured me and was really helpful trying to find vehicles to suit my needs.

Shane was a great help. Thanks.

My wife and I purchased a 2013 Ford Focus from DriveTime in Columbus, GA and the best part of buying the SUV was dealing with the sales staff. They were funny, informative, and very professional. Not only will I recommend DriveTime but our next car/SUV will come from there as well. Adrian and Benjamin are the two best car salespersons on earth!!!

Shelley our salesperson was awesome. Will definitely tell people to try them.

The personnel were outstanding!! If questions were a detailed explanation was given. Alternate options were given if conditions were not comfortable or affordable. Computer problems beyond the control of anyone were related to customers in a timely manner.

I walked around and looked at the SUVs, I seen one that I liked. No one was out on the yard. On my way to the car of my friend we said that since no one came out and I wanted to drive the SUV I will go in. I went in to see can I drive the SUV. Everything went great and I am very happy.

Purchasing a car from DriveTime was time consuming but wasn't much of a hassle. Jim ** was very attentive, helpful and determined as well as entertaining and went above and beyond when it came to keeping my 7 year old sister quiet and entertained. I do recommend those with poor credit to purchase from DriveTime to help kick start their credit improvement.

They were fast and helpful.

Just when I thought no one could help me. DriveTime was there to prove me wrong. Everyone was very nice and professional. Service was timely and not rushed.

Our salesperson was James **. He was very friendly and we really appreciate that. He didn't make us feel bad for having issues with credit. Everyone was very honest in what they could do for us and that made our buying experience great. I would definitely recommend people to come there.

Excellent customer service. A very smooth and enjoyable purchasing experience. Sales associate and entire team were extremely helpful and a pleasure to deal with.

I am very satisfied with how DriveTime treated me and took care of my needs. I had an issue with a vehicle and they made sure that I got a better vehicle and was very happy with the new vehicle. The salesperson was very helpful and I don't think I was an easy sell. I couldn't decide what I wanted and he got different cars from other lots to satisfy my needs.

Amber, Tyler and Daniel were amazing. They made sure we were well taken care of and my daughter got the car she wanted.

Mostly had a awesome experience. Sue and Justin were fantastic. But Rudy put a sour pickle in my mouth. I would never go back to him.

The car I wanted upon arrival had a flat tire. I was told that it was just low and had been sitting. After three days of driving the car I had to replace it. I almost missed work because of it. I got over thirty calls at inappropriate times and explained to them I was at work and still was interrupted while at work the same day. I was told to come to the dealership over an hour away with my offer letter and told that would suffice for income verification. Upon arrival nobody greeted me. I had to find someone to help and then after over two hours was told I could not use my offer letter for verification and had to return for a second time to finish the deal.

I decided to go to DriveTime because I was credit challenged. The car experience was easy and hassle free. My agent showed me exactly what I had originally saw on the DriveTime website. I would recommend DriveTime to anyone who is looking to purchase a car.

Great customer service. They knew my credit was bad yet still got me rolling.

The Sellers was very professional and helpful staff equally present. I am very happy with you and your services. I recommend 100%. Thanks.

I wanted to thank all the sales people who showed me I wasn't at a dead end and got us into a great ride. Thank you all at DriveTime.

Thanks guys. I really appreciate the car!!!

My experience was amazing. I would recommend this to anyone and everyone. My experience was made easy and affordable, all with great customer service. Thank you.

My experience at DriveTime was great. The staff was helpful. And the process was painless. Thanks!

This my 2nd vehicle I've purchased from DriveTime and me and my wife has been more than satisfied with our 1st purchase and now we're even more satisfied with the Chevy traverse. Great car, and low miles. I will recommend DriveTime to anyone I know.

Thank you to all the team members at DriveTime. I was scared going thinking I was going to be bombarded by the staff. I was happy and relieved to know that this was such a professional business. Joshua ** was great. I loved how my needs and wants were incorporated into my experience here. It was very realistic and upfront with no gimmicks. I got exactly what I wanted and even more. My payments are very reasonable due to my poor credit and I really want to thank you for explaining things to me and being so upfront and professional. I will definitely recommend DriveTime to anyone.

Don't go dancing with the short guy and his dog, they don't really want to sell you a vehicle. Stick with DriveTime, on Mechanicsville Turnpike and ask for Emily and/or Robert. They helped us out, showed us several different vehicles for which we qualified and that were comfortable, dependable, and affordable. We took one home that same day!

We had a great time while buying our 2011 Explorer. The sales representative even made our kids laugh and involved them in activities. I would highly recommend them to anyone who is in the market for a vehicle.

We had an awesome time from start to finish!! We had no wait time and Richard ** was amazing, very professional, and explained everything we left with no questions unanswered. All in all would come back and will definitely recommend you to friends and family. Great Job!!!

I had an amazing experience at DriveTime in Tempe. My salesperson Chris took such great care of me. They made sure that I was comfortable with my financing options and found me a great car and an affordable price. I would definitely recommend them to my friends and family.

I had an excellent experience, everyone I was in contact with was great. My sales rep Don was great. The manager was so kind and explained everything! I love DriveTime of New Castle. I have already recommended my family and friends.

The service we receive from the dealership on Blanding Blvd was superb!!! Our salesperson, Ms. Kendra, made my wife and I very comfortable. We were at first apprehensive and considered going to Rountree Toyota in Lake City and CarMax in Orange Park, but Kendra was able to make us feel comfortable and focus on meeting our needs as customers!!! Although we had to travel from Live Oak, Florida, we feel it was worth it and we are very grateful to Kendra, the sales manager and staff for your professionalism that you showed me, a 20 year Navy veteran, and my wife in our recent purchase!!!

It's one thing to advertise that everyone is approved, it's another thing to mean it. Alex and Collin were very friendly, listened to our needs, and helped us find the perfect van. After filling out the paperwork, I was waiting for them to come back and say "sorry", or "we need more money", or "you need a co-signer"... Instead they came back with "You Are Approved!" Friendly staff + Great vehicles + Fair price = Incredible Experience. I will be sending people your way!

Left a happy and satisfied customer. Kurt ** and Barron were awesome and really put in a lot of time and effort to make sure I left satisfied, answered all my questions, and provided excellent customer service. Friendly staff, I would definitely recommend this company. The only thing that would have made me happier is the interest rates being lower.

I walked in with an open mind and was greeted immediately. Was introduced to Daniel **, who was very friendly and helpful. After 3 test drives, I found the perfect car. Paperwork didn't take long. Very friendly. Highly recommend!!

I was a little nervous going into DriveTime and looking for a vehicle. Our Salesperson was stuck in traffic coming back from Orlando. Ron ** the general manager was outside which we started speaking to him, he mentioned he was not a salesperson but he would help us the best way he could. I have to say, he was the most friendly, fair, & nicest salesperson I have ever to encounter with something like this. He helped me all the way through to the end. There was a little bump in the road and he made SURE he got through it and made everything work. At the End Louna also help. Very nice lady and always has a smile on her face. I am very happy with my experience at DriveTime. I will definitely recommend you all.

Auto pay was taking out of my checking account, even after account was paid off!!! Thieves.

I called the west Albuquerque DriveTime dealership about a car which was at another location. I didn't have time to go there so the rep I talked to went out of his way to get the car and bring it to the one closer to me. This was one rep I appreciated.

The employees at DriveTime made it so quick and easy to get a vehicle. This is my third vehicle with them and I have always been happy with the quality of the used cars they have to offer. I strongly recommend them and will keep my business with them for as long as I can. Thank you DriveTime and staff.

I was sold a 2005 BMW X3 on 6/26/2013. I traded my 2003 Mustang GT and was given 4000.00 towards the BMW. I hardly drove the BMW and my wife was unable to drive at all because of a sudden onset of seizures. In early October, the "check engine light" came on. I took the vehicle to Fairfield Imports in Pensacola, Florida. I was then told that the total to fix this vehicle would be $893.41.

I paid my car payment on time like always and got a text saying it was paid and two days later I look and they're saying they didn't receive it and charging me 15$ for insufficient fund. I have money in my bank and my bank said there's no record of them taking money. Now they want me to pay 15$ for something that's wrong on their part. So pissed off. I been with them for a year and half and they can't waive the fee and they first said it was my bank charging me. I don't get why I have to pay 15$ when I have money in my bank and now I have to go out my way and show a bank statement and fax it. Why should I have to? It's their system. Then they'll credit it to my account towards my payment. Am so upset I want to turn my car in and she advised me not to pay online. Is their system not legit?

I recently purchased a vehicle from DriveTime. I came in one day and looked around and filled out an application and was approved. The following day I found a vehicle I liked online and again visited the same DriveTime to look at and purchase the truck. It took 5 hours to sign my contract. They were very slow and rude. Also now 14 days later the tires are coming apart on the truck from dry rot. The tires are 8 years old and should have never been sold on the truck. DriveTime's own blog website states that tires should not be on a vehicle for more than 6 years and now they don't want to replace them and neither will the warranty company. This is horrible customer service. I just spent $20,000 and they won't even replace dangerous dry rotted tires. I will never buy or allow anyone I know to buy from DriveTime.

I purchased my vehicle (05 GMC Envoy w/ 41000 miles) in august of 2015. When I test drove my car the brake lights came on. We had them check it out and they said everything was ok and fixed. Within the first month, my speed sensor quit working. That was not covered on the extended warranty I pay for. Cost me $125 + $75 tow. Then my brakes started acting up and brake lights came on again. Took to DriveTime approved mechanic and they told me I needed a complete new ABS system that would cost around $1500... Guess what. That's not covered either in my extended warranty I pay for every month! Mind you we are now at day 31 when this happened. Now 6 months in, my speed sensor has quit again, you know, the one they just fixed at the approved DriveTime Mechanic that wasn't covered under my extended warranty I pay for every month!!! Now it's sitting in my work parking ready to be towed again to have fixed.

DriveTime does help get you into a vehicle. Anyone can get a vehicle as long as they have money to put down. I bought a 2010 Jeep Patriot from DriveTime in January of 2015. I immediately started having problems with the vehicle. Whenever I went into my account online I noticed that my payoff, after a year of paying on this vehicle is still the amount that I purchased the vehicle.

My son and I went to DriveTime in Sanford FL. We got there at 10 am. We did not finish until 5 pm. Our salesmen kept insisting I take the warranty. I refused and his boss came over and asked the same question. In total, they asked me 11 times if I wanted warranty. They had to drive the car from another lot 1 hour away. While we waited the salesmen took my son's phone, googled DriveTime and asked him to rate them. We had not even saw the car. At the end, we were told we had to sign all the paperwork again on the computer and would be videotaped doing it. Very very strange.

I purchased a 2006 GMC Envoy on 2/28/15, problems started 1 week after purchase. This vehicle has been in the shop over 6 times within the year. Now we have discovered possible water damage due to components rusted on to the bottom of the truck and steel that has rusted and falls apart to the touch. They agreed to replace the vehicle when the repairs reached the value of the vehicle. NOW it is if a repair is the cost of the vehicle. We are well over $5k on repairs, and today I was told we have had the vehicle a year. Yeah a year of constant visits to the repair shop! I'm looking for a lawyer. This is not right!

Bought my vehicle 3 weeks ago. In less than 24 hrs it was stalling and clanking. I called and they sent me to repair shop. All was good. Warranty covered it. 4 days later I get my car back and turn in rental. Called Aeverex. Took it back to shop and got another rental. That shop had it 2 days and I was informed it needed to be taken to the dealer. Dealer still has it a week later. Aeverex is refusing to cover more than 2 days of rental. After all it is not their fault that dealer is so busy. So here I am 1st car payment due in 2 days. I have had my vehicle in my possession for less than 1 week. 500 out of pocket so far for rental and non covered repairs plus rental for dealer repairs of over a week... Why did I purchase all this extra when it is worthless. Never again will I buy from DriveTime.

I purchased a 2010 Nissan Rogue from DriveTime in Bedford, Ohio. Thankfully, I took the truck to Nissan who gave me a complimentary inspection. They showed me where they sold the vehicle with brand new brake pads that were placed over completely rusted out rotors. They told me that that was dangerous as my rear brakes weren't stopping the truck at all. It was only because of my front brakes that I hadn't been in an accident. They said had the snow fall already (which came two to three days later) that the vehicle would not have stopped at all.

My husband has been looking for a car for the past month and a half with no luck. We finally went to DriveTime in Ocala, Florida and could not be more happier. Salesman Luke and Manager Mike were wonderful. They went through the whole process and we got a clean, reliable, low mileage car. Thank you Luke and Mike. We will definitely buy again from DriveTime!

Bought a truck from the DriveTime in Winston-Salem less than a year ago. The day we purchased the truck the salesman did a quick inspection on the truck. About a month ago we notice the paint on the truck around the back wheels buckling up and chipping off. When my husband went to look under the truck he noticed "RUST". We contacted DRIVE TIME just to give us the runaround. They told my husband to go get an estimate on the amount of RUST, never once told him where to take it. All they said was "get us an estimate and we will take a look and see how we can resolve this problem." Got the estimate done and faxed it in. For the past 3 weeks of calling and we keep hearing is, "we will get this over to a supervisor." How long does that take? I got tired of them giving the runaround so I contacted DRIVE TIME just to hear them talk to me about a warranty.

I visited the lot at 3030 E Sahara in Las Vegas. I had been there earlier in the day and had to return once I had the title to the trade-in I had. I went back once I had the title in hand. I was there after closing and do appreciate that they stayed open to help me but, they backed out of the deal saying that the pink on trade-in had been signed a year ago and they could no longer take it as trade. So the deal was dropped. I asked for my cash down payment and was told they couldn't give it to me because they had already submitted it.

I really should give them less than one star. These people will steal your money in the act like I'm not a paying customer. 5:30 p.m. my car broke down on Covington Road in the middle of Georgia. They did not want to pay for my tow. I had to pay out of pocket 150$$. Ms ** stated they would reimburse me if I had it towed to DriveTime (WHICH WAS A LIE). They did not want to give me a loaner car. They didn't help me at all so the next day the lady called me yesterday and she told me that my engine was shot whatever that's supposed to mean... Being the fact that I only had this car since September 18th and it's now Feb 23 they sold me a lemon. They told me that they were calling the warranty department AVIREX and see could they pay for the repairs.

I went in to purchase a vehicle and everything was going smooth. After talking to the sales representative I was going to lease a SUV. I was told that the title for the one I was looking at wasn't in. I said I would wait for it to come in. No big deal. Having to drive 4 hours to this place I left feeling good that I would be kept in contact with. After waiting a week I called and was told that there was a problem with the title. 2 days later I was emailed and told it was sold out from underneath me. That is very poor customer service and I will never recommend this place to anyone.

I went to DriveTime expecting to leave there with a SUV vehicle. That did not happen. First of all I got there at 11:55 am and did not leave there until after 5 pm and that was because my name was skipped over not once but twice. Finally after questioning why they skipped over me I was seen. The finance guy who was very rude to me and my family, he sat down with me, told me I needed a very large down payment ($5400), just get mini van or a Pinto. I was very disappointed.

I spoke with Rosa on numerous occasions about a vehicle and she called me to come in, I got there half hour later and nope car was nowhere to be found. Funny thing is if she was halfway honest I probably would have settled for a similar car. If you start out lying, what else are you going to lie about. Will my interest rate change after I get the car home. Just not cool.

Went to DT yesterday 2/11/16. Walked in and not one of the many sales agents said a word to us. We went up to the desk where we found Carly (Loved Her). She walked us over to her desk and got right to business. We produced all paperwork needed. She found some vehicles for us and we started working on down payment and note figures. We decided to go with a Caliber that was on another lot, no problem. She calls over to reserve, comes back and about 3 mins in phone rings. It's the other lot and the Caliber has been sold so we picked an Equinox but nope the sales guy behind us was working up the paperwork for other customers so we picked an Xterra that we initially wanted but the notes were on the high side.

I went into the dealership and frustrated that I actually wasted my time. Everything I was told over the phone was misleading. I was honest about my income and asked questions over the phone and they told me it was no problem and that they will work with me. When I got there a female representative ran my application while the actual Salesperson that I was supposed to work with ignored me the whole time. When I was given the numbers, the price biweekly payments were doubled then I expected for a USED car that is 5 years old. They were kinda snooty to top it off. If they were honest about the downpayment and everything over the phone. I would've never wasted my time. Please be honest with customer when they ask questions. Thank you.

Keep getting different last payments on my car. And been robo called for the last two years. Not a good company to deal with. And then come to find out, all your money goes to a off shore account and I still waiting for them to email me all my payments. Which I have the payment receipt for. So I guess I'm in a uphill battle to get my hands on my title. I've had four different amounts so far.

My husband brought a car April 2015, and all we had was 1,000. So they told my husband that was the only car he was allowed to get. So we got it because we needed a car. We notice the car was acting weird, and we took it in. They said it wasn't anything wrong. So 2 months later, and same thing. So around Jan 13 (We paid 550 plus more to get the car fix, and got oil changes, etc.) the car shut down on the highway, and I was terrified. My husband was driving, and he handled it well. Mechanic came to my house that we hired, and he check it. Well he said it was the Catalytic Converters.

I bought a Toyota Camry with the company DriveTime about 2 weeks ago now. The car has been giving me so much hell. It broke down 6 days after purchase. This sale was not the salesman fault. I believe they did not keep up with maintenance for a long time. When I tried to turn in the car because I do not have that much confidence in it anymore they said because I am out the window for the 5 day return. Which I ask to reconsider because of the circumstances but she insisted that they will pay to fix the car.

I went to apply for a loan and didn't even make it that far! If you require someone to check over their credit report before finalizing their application you really should find a different way. I'm not going to set up an account with a one week trial period and then $39.99 a month for ANYONE. Not when I'm a member of credit karma. You're off your rocker! I wouldn't advise anyone even start the application process unless they have absolutely no other choice.

Today was my second visit to DriveTime. The experience today was amazing, and Steve ** was and is a fantastic car salesman. Steve took his time from the minute he shook my hand to make me feel like a person, and not a number. My first experience was with another salesman named Malonis. That experience was horrible. He treated us unprofessionally. He was rude, didn't take all my income paperwork, lied about pricing, and lied about the location of the vehicle. My boss didn't want me to even consider coming back, but I wanted to give it another go.

I purchased a car from DriveTime around 4 months ago. The second day of me driving the car it started acting up. I also purchased an almost $3k warranty on the vehicle... The warranty department kept beating me around the bush until the car actually broke all the way down. Two months into me having the car, it was done with. The dealership promised to fix what needed to be fixed on the car, which was close to $9k worth of work. Once I picked up the car from the mechanic, they told me that Everything that was agreed to be fixed wasn't because DriveTime turned it down. And the piece that Drive did send, because they refused to let the mechanic purchase the piece (Transfer Case), which was a $5k dollar piece, was a bad.

I purchased a 2008 Cadillac CTS in October 2015 from Drive Time in Atlanta, GA. I put $2,895 down. Within the first week the vehicle was in the shop due to bad braking system. The shop they sent me to did a bad job and caused more problems. Within a month after that, the sunroof was leaking. The warranty department denied the claim and I had to get DT to "make an exception" fix them, $1,100 in repairs for that. At that time, I additionally realized that the 6-disc CD changer didn't work at all and it was $800 to fix that which they refused. At that same time, the ignition switch was found to be faulty, most noticeably after pumping gas it wouldn't turn over and it was $300 out of pocket to fix that as the warranty company refused as did DT.

I bought a Chevy Cruze on Christmas Eve from the Drivetime location in Laurel, MD. I took the car on a test drive and everything seemed to be fine. A week later after buying the car, the water pump goes out. I was told when buying the car that I had 5 days if I wanted to bring it back, but of course nothing happened within the first 5 days. The car is now jerking and hesitates when accelerating as well as hesitates when switching between gears. The car has two indicators that pop up on the screen "Service Stabilitrak" & "Service Traction Control" and while these indicators are up the engine gets louder. The engine light has been on, after going to the mechanic to get it fixed, it comes back on again. I've already had to go to the mechanic for 2 issues already and now a boat load of other problems and I've only had the car for a month. Smh, please do your research before visiting DriveTime. I definitely don't want you to be in the same predicament as me.

I purchased a 2004 Dodge Ram 1500 from Drivetime in July of 2014. Upon purchasing the vehicle the Rack and Pinion went out which was covered under warranty. In a time frame of then I today, in March of 2015 7 months after purchase, I had to have another battery put in. After the battery, the alternator, and then a tune up, serpentine belt, rotors and brakes. Now the radiator needs to be replaced, the catalytic converter, oil pressure sending unit, O2 sensors, and throttle body. I called Drivetime explaining all of the problems I have with this vehicle, and I would like to come up with a price to pay it off and be done. $18,000 payoff quote is too much for a lemon. Drivetime will not budge on their price even when I am willing to pay it off now and be done with them as a lender and customer. I was told I could take it back to the dealership and turn it in.

Just had car repossessed and their agent broke into house with a minor female child home, even after being told to come back in one hour when adult present.

I purchased a 2011 Nissan Quest from DriveTime in April of 2015. Like most others the car gave me problems from the beginning with a promise that the warranty would cover all defects. I spoke to someone at DriveTime a few days after my purchase, because the car was stalling. I was told to take it to the mechanic, and that they would take care of it. The last straw for me was when my car just turned off in the middle of traffic with my family in it. We tried to start the car back up, but nothing seemed to work. I immediately called them, and I was told that I could have it towed if I wanted to!

Purchased a 2007 Mercedes ML 350 a few months back from DriveTime, called them repeatedly regarding defective car battery. They referred me to the Aberyx warranty - they referred me to C & D auto shop - drove there and they confirmed the problem all along was a defective battery. Spent the money and submitted the receipt - Drive Time doesn't want to reimburse me now $265.00.

I bought a used Toyota RAV4 at the location in Plano TX a year ago. I walked into the dealership with my heart full of dread because with my financial and credit issues I was certain it would be a humiliating experience. I was taken care of by a gentleman named Jeremiah (who I'm happy to report has since been promoted!). I was treated with great respect and kindness and he went out of his way to make me feel like I was so much more than my unfortunate circumstances. Within 2 hours of my arrival I drove off the lot with a vehicle I love and could afford. In the year that I've been paying on my loan I've had many conversations with various reps in their finance department and have had nothing but positive, pleasant experiences. I highly recommend them to anyone who is in the market for a vehicle!!!

They are very greedy! I have paid double than what the car is actually worth. I have never missed a payment and have 8 payments remaining. I asked "could I just settle on the account and be done". Considering I made all payments on time I thought there would some option available. Nothing at all... not even a $1 off. I am very disappointed on how they handle payoffs. I would never put myself in a situation like this again.

B for bankruptcy. Dec 17, 2015 I filled out an online app and received an approval. I had questions about a open-ended lease so I called and spoke to a nice guy from Lakeland, FL who talked to me about buying. I began to explain that because of a recent divorce, my credit was not where it should be and I only wanted a lease say that I may even have file the B word in the FUTURE. He said he understood and told me about the locations nearest me that could help. On Jan 9, '16 I went to DriveTime in Clearwater.

I recently purchased a vehicle from DriveTime and only recommend them as a last case scenario. The vehicle is nice but overpriced and I will pay it off to improve my credit. The warranty is hard to get them to cover anything. They took advantage of my bad credit status but I needed a car. FYI for all other people.

I went in like I was going to the dentist--with dread. I was surprised by the professional manner in which I was treated by Nikki, Rajaa and Brian. They helped me select a car that met my needs and preferred options and had me test drive several. They walked me through the process making sure I did not have any questions and said they wanted me to be satisfied with my selection -- even if it meant them having a car driven from the north Austin location if I wanted to test drive it. No one was pushy and everyone bent over backwards to make me feel comfortable and satisfied with my final selection. I chose a Kia Soul and love it. Thanks to this wonderful staff for making my buying experience so positive. I would recommend them to anyone.

I bought a truck from the DriveTime in New Jersey on July 26, 2015. When I arrived I had to wait for their service team to take care of the check engine light. Two weeks after that I had to put in a new battery due to the truck not starting. Had to add air to the two front tires - they have a slow leak. Then within a month my brakes failed. I had the estimate done as requested, but my mechanic won't call in to Avirex to open the claim.

March 2013 I purchased a vehicle from DriveTime in Huntsville, AL & the sales manager insisted I had to purchase a 5 year warranty at $2895.00 to be financed at the 22% interest rate on top of car price. I was also told that if I made payments on time & showed perfect pay history after a period of time like a year that DT Credit would re-fi this loan at a lower interest rate. After 18 months of perfect pay history I called & I was told this was a LIE!!! Also I was informed it is illegal to make warranty mandatory. It should be presented as optional. Now I have finally found better finance at 7% interest & asked DT Credit for payoff minus the amount of pro-rated warranty. DT Credit has a company called Aeverex admin the warranty. I faxed them the paperwork for cancelling the warranty & they informed me $1875.00 would be credited to loan.

My husband and I bought an SUV with DriveTime about 3 years ago. We both had bad credit from our past and we're needing a new vehicle. Our fault. We should have explored a legitimate dealership, but we thought DriveTime would be the only place we could qualify with our past credit history, and by our mistake we knew it would be a high interest rate but never imagined the amount of money we would spend with this company. It should be illegal to charge so much interest. Just this last year, we actually began paying towards the amount we financed. Before now all the payments we made were interest and only interest. So we financed an SUV for $10,000.00, when in reality the first 2 years of payments of $400 a month, went solely to the interest and not one penny towards the actual loan. Just this year have we actually started paying on the amount we financed.

When I first went into the place of business no one greeted us for over half an hour and we, me and my best friend, left. We decided to come back and then someone finally came to ask us a question for a car. We looked around and found a car. I put a 100 dollars down and realized that all the cars on the lot was at least 7 years old. They wanted new car prices, meaning for a 2009 Ford Edge they wanted me to put 2000 dollars down, 264 every two weeks for three months for 68 months and it was 109,000 miles on the car. Really that was shady and no one in their right mind will pay for that. I am glad I did not give them my money. I can see if the car was a 2015 or at least a 2014 and 40,000 miles. Is the people at DriveTime serious? Somebody need to call the Better Business Bureau. In all I would have paid 36,000 dollars for a 2009 in 2015. Yeah not that damn stupid.

I brought my 2008 Grand caravan 3 months ago from Matt at the Arlington Texas dealership on division. My car have been out for three weeks. I called Matt about my car problems he didn't want to help me and was very rude to me on the phone and I called resolution. With DriveTime and was told he couldn't help me and now I'm having to pay my mechanic out of pocket. I work and been having to take cabs and try to get to work. I am very disappointed in DriveTime for selling me a bad car knowing it had problems. I'm a single parent and Matt and DriveTime took me for granted and now stuck with no help.

I purchased a car from DT in Charlotte, NC. In less than a month I've had to buy a new battery which DT won't reimburse me for stating I am out of the 30-day warranty period. I bought the car on Nov 11, 2015 the battery died Dec 19, 2015! I was told the battery was bad and had a bad cell which means they sold me a car with a bad battery. Prior to this happening, on Dec 3rd I took the car in for service (why should you have to take a car that they state is "rigorously inspected" in for service...) due to the interior lights wouldn't come on; the alarm kept going off; and the dashboard kept flashing "passenger door ajarred".

I went to purchase a car as I saw the ads. They said they help when you have credit problems. First problem... I found the car I wanted and all was good right. I didnt have money to put on the car until friday. This was thursday, and I told them which car I wanted and would be back the next day to pick up the vehicle. Long story short I was in repeated communication letting them know when I would be there the next day and time, even asked for a ride which they said they would try to do. So they knew I was coming. I called to let them know I was coming and they sold the car to someone else! First they told me $400 down would hold it then after the car was sold they said "oops hope you didnt have your heart set on that vehicle."

I have absolutely nothing but good to say about DriveTime. They've helped me get my credit back on track. And my wife loves her BMW we purchased from them!

Went into DriveTime on Covington Pike in Memphis TN, on a hope and a prayer. I had the opportunity to work with Faith ** who by the way was awesome!! She showed me around and pointed out the cars that were in my budget as well as offered me a layaway plan just to accommodate my financial situation. If asked if I would refer a friend? My answer would be, "Not only would I refer a friend, I will bring them in as well!!" Thanks DriveTime!!

I applied for an auto loan with DriveTime online on a Tuesday and rolled out with a great car on Wednesday. The process was as advertised, I was approved, the terms were straightforward, the cars were great. Yes, the interest is very high, but with my situation it is to be expected. The down payment was very reasonable, and even though they run your credit, your income is the main determining factor for the loan. There was no haggling and the fact that the cars have a very reasonable warranty gave me peace of mind. The salespeople were friendly and I didn't feel like I was being manipulated into a bad deal. I have already recommended others. I am very pleased.

I purchased my car roughly 4 months ago. The initial sale/meeting was ok. I can't completely blame DriveTime because I made the decision to go to them because my credit is not perfect. But after only having my car 4 months and having to have it towed 3 times I'm literally sick to my stomach that I'll be paying on this car for 6 years! I went to 2 of auto shops that I was told to go to (1 twice) and all 3 times the mechanics couldn't figure out what the problem was after me purchasing a new battery and a negative cable for the battery (again only 4 months).

I was 100% satisfied when I bought my car but when it comes to their customer service it is seriously lacking. They are unknowledgeable and unwilling to answer questions. It is highly frustrating dealing with them. They could care less about their customers. I pay on time and deserve their time and straight answers. I would not recommend this company to anyone further due to their horrible customer service. Once you sell a product to someone your service doesn't stop there!

I went to DriveTime in July 2015. After needing a $1300 down payment I was given a choice of a few cars that "fit" my payment. After being assured that if I make the ridiculous payments of $213 biweekly on a 05 Accord, that all major components would be covered by their "extensive" warranty program. I decided to go for it because I was sick of being stranded with a broke down car. 5 months into having the vehicle the entire clutch system needs replaced. And even though this is certainly a major system that is required for my vehicle to operate and it is clear that the system was already going bad, when we got the car the warranty company Aeverex refuses to cover any part of it and Drive Time offers no assistance. So here I am stuck with no car and no way to pay the 1300 to the garage but best believe they have made sure to get their $213 payment this week. This place is a ripoff and I will warn everyone to stay far away!

The service I received was very good.

I recently purchased a 2005 Kia Sorento from Drivetime about 3 weeks ago, and today while driving home with my wife, daughter and 4 yr old granddaughter the bolt that holds the pulley onto my crankshaft broke completely off and thus causing me to lose my power steering, dull all of the lights on the car. I was going approx 20 miles per hour when I attempted to turn onto a street and could barely move the wheel almost forcing me off the road and into parked cars.

On September 2015 I went to DriveTime to purchase a vehicle. I met with the customer service rep and manager who was very friendly and welcoming. I sought interest on a Dodge 2009 Journey and test drive the vehicle and everything was smooth. I requested for a Carfax and the representative stated that the vehicle was in perfect condition and had no; repossessions, accidents, and rebuilds. The only thing was the vehicle having a high mileage. The manager read the contract and I signed off on it, made the agreement. Plus I was missing a hard key replacement of my key in which they promised to provide through a locksmith and never followed through.

I purchased a used car from DriveTime. I had credit issues so charged me triple what the car was worth -- a 2005 mercury Montego in 2012 for 25,000. It had issues after thirty days into my purchase tried to return car. I was convinced to give them a chance to fix the vehicle. Over the next two years experience car issues four times and eventually fell behind nonpayments trying to fix car. It was repossessed and I still owe over 13,000 on a car I no longer have. My experience with DriveTime after the sale was awful... The customer service buying it was wonderful but the actual car and how I was treated was awful... Don't go to DriveTime.

Purchased a car for my son in late August. Not even 12 hrs after purchasing, check engine light came on. Took it, got repaired, now took it again. Get told shocks are leaking not under warranty. But they want their money. Shocks can't leak in only a few months. Spoke to other mechanics. It's had to have been leaking before purchase. Now can't get any help.

It appears that DriveTime is either in bed with or owns Western Union and is trying to support their other business. It is hard for anyone to make payments without accruing an additional 9 dollars a month, that is like an amazing 5% extra in payments a year. Then they have that wonderful (never working) website "MyDriveTime.com", can't even pay using Western Union half the time. Most inconvenient I have ever seen for paying a loan or automotive company.

I bought a 2009 Ford Mustang on Oct. 28. Within a few days it started having major front end issues. I had a mechanic look at it and contacted DriveTime within the 30 day period. They didn't want to pay for the repairs once the estimate showed the right front brake was locking up on the wheel and had damaged the rotor. It was a serious safety concern and they finally got it taken care of.

They sold me a car. I had to take back. They change my car and the new car needs transmission, brakes, battery, and window switch. My window doesn't go down. They're only fixing one thing and want me to fix the rest, and still make payments. They really care about people.

I will be fair with my comments. What happened is that my daughter-in-law apparently missed a payment in April of 2015 and was not told about that missed payment until September, 2015. Her car was repossessed and was taken to towing facility. She had spoken with DriveTime on the 2nd and was told by DriveTime personnel that her car would be at that facility to be picked up after she paid $1400. She paid the $1400 on the 3rd and was told by DriveTime that she could pick up her vehicle at the towing company only to find out that it had been sent to the auctioneer on the 2nd. DriveTime LIED about where she could pick up her vehicle after they received the moneys.

"Bad credit. We can help." Yep they sure did. I got a 2008 G6 for $30,000, ha, and wanted monthly payments but was told I HAVE to do every 2 weeks. Payments are due on Friday and paid it on Saturday with NO grace period. Went there because I no other choice, but will NOT recommend to ANYONE. They threaten repossession on a weekly basis.

I been leasing a vehicle through Drivetime for almost a month now. The brakes started squeaking the second day I had the vehicle and has not stop. The service engine soon light came on, the second week I had the vehicle I had the oil checked and I was told that the vehicle didn't have any oil in it at all!

Applied and approved so I went to check it out on 12/4 @ 4pm. Was told that only had one that fit my down payment but it was in Charlotte a 35 min drive so I was asked if I wanted to go look at the vehicle. I said "how". He agreed to take us. My second mistake. This guy drove fast and scared my family. We get to dealership I didn't like so they went looking again. Came back, said they had some cars but was at yet another location Concord another 35 min drive. Being tired I just picked one so we could start the 45-60 min ride back. Tried to get insurance but couldn't. It was late I was cold. The guy wouldn't turn on heat so when we got back I told them how I felt then today another salesperson calls and tells me that they have one of the ones I looked at last night fixed with a new battery.

Went there and was very disappointed! They said they could put me in a car for 700.00 down and it didn't happen! What a waste of my time! The service was great but I felt I was led on by what they said they would do and didn't do it!

I bought a SUV from DriveTime in the summer of 2013. For starters they screwed me with around a 25% apr. I could never refinance because of ltv. I was a first time buyer at the time and didn't know much about what I needed. Less than a year later I leased a new vehicle at tier 1. Back in July of 2015 the vehicle was totaled and the GAP the sales person assured me of was never even there. And immediately following the accident I called the extended warranty company to cancel the coverage. They said it will take 4-6 weeks to process.

Has been the worst thing ever. Their car broke down the first day with blown heads and now a few months later the transmission goes out. They say good, used cars. I don't think they ever check anything. Would not recommend them to anyone. Stay away.

I got a car on Sept. 24, 2014. Thirty days later I had transmission problems. I called the dealership located in Duluth, GA on Satellite Blvd. They told me to contact the warranty dept. I contacted the warranty dept. and they told me I was one day over their warranty and they could not give me an extension which left me to use the extended warranty which was 100$ deductible and at the time I could not afford. So here after a year I finally was able to take the car in and yes major transmission problem along with a long expensive list of other problems. Now twice me and my children have broke down on a busy street on both occasions in the dark and cold and was told there was nothing Drivetime could do but defer my payments and transfer me to the warranty dept. which they tell me to take the car in and pay another deductible. Um??? The car is broke down and they will not tow.

I purchased a vehicle from DriveTime and was told that if was not satisfied within seven days that could bring it back! LIE! I told the sales person my concerns with the RPM odometer as well as being able to heat when vehicle shifted gears. I called within the weeks time and they referred me to a toll free number which is number to get the vehicle checked out! I really thought these people were honest but now am having second thoughts!

Everyone was very helpful and awesome. This is a great place to buy a car.

On June 2015 I got my car, a Toyota Corolla 2011. I'm from Colombia and I think I'm fluent in English. Anyway when I got the dealership I was so clear about how much I was going to pay for the car monthly!!! The person who took care of me that day she was so clear too and she told me $225 a month so I got my car. When I got it, it was dirty, days after I made my payment. But 15 days later I got a call from DriveTime and they were asking for the next payment and guess what anybody told me about I was supposed to do 2 payments a month of $225 (big mistake).

Samantha is salesperson at the Decatur location. She was very pleasant and very happy, very knowledgeable, very helpful. Alex also assisted us and he always has them to working together. She's definitely boost sales. They're amazing.

I purchased my car a little less than two weeks ago, and my car has been in the shop three different times. This current time it is in there with a blown motor. I have been given the run around from the extended warranty and Customer service every time I call them. I'm on hold for no less than thirty minutes. Once I finally get to speak to someone they completely disregard my situation and just try to get me off the phone. Averex refused to work with a shop because he needed forty five minutes more to diagnose the problem with my car instead they told him to let me know it needs towed to a Ford dealership. I call Averex and ask them what dealership am I supposed to tow my car to for them to tell me any. I call dealership after dealership and not a single one in Youngstown or surrounding areas will deal with them.

Keith was great in helping me find a car. Other than the color, the car was everything I wanted. They were very kind and professional. I would recommend them to anyone who has credit problems to give DriveTime a chance.

I purchased a car from DriveTime in Louisville KY. Upon taking the vehicle for a test drive I noticed it would slip. The guy assured me nothing was wrong! LIE! Purchased vehicle April 25th, 2015. It is now November 20th, 2015 and the problem that I noticed when I purchased the vehicle only got worse and now my car has been in the shop two week! Warranty? What a joke. Also, heaven forbid you switch jobs and obviously your pay periods change. DriveTime WILL NOT, I REPEAT, WILL NOT CHANGE YOUR PAY PERIODS AT ALL!!

I filed bankruptcy and signed a reaffirmation agreement... while I was in bankruptcy I stayed in contact with DriveTime and was told by several reps that my account would go back to customer service and they will restart reporting to the credit bureaus. Well what do you know, my bankruptcy is now discharged so I called to see when it would be reporting again... and their rep told me it would not. I'm so pissed right now because that is the reason I keep the car besides that I like it and it runs great... that it would potentially make my score go up. Now that I can't give the car back without being responsible for the loan they tell me it not going to be reported. But while I had a chance to give the car back and not be responsible for the loan they told me it would so I was happy about that seeing that I now have a FICO score over 530. This is called deceitful practices.

My girlfriend and I bought a 2007 Jeep Commander. Before we left the tire pressure sensor the back wiper doesn't work among everything else. We will never go back here. They just want to keep giving us the runaround and they won't return a phone call. If I could take stars away I would.

I appreciate the team at Drivetime Wendover helping me get the car I wanted.

Our salesman Cliff was great, gave me the best and friendliest time ever had purchasing a vehicle. The entire staff was outstanding and wouldn't hesitate to recommend DriveTime in Orange Park to everyone I know.

I have been calling since 7 o'clock this morning. It keeps saying business hours are at 7 a.m. I decided to go ahead and write a report because dealing with DriveTime has really interfered with my personal life. I bought this car in March of this year. Of course, the customer service they give you before the car is great, but afterwards is a whole other story. The first thing I notice was that my car was slightly jumping forward (like my Mustang did when my transmission went out).

My battery on the 2011 Traverse LS 4 Door was not charged and I went back up to 7513 Ritchie Hwy to ask ** about it and he said the battery was ok and left block is also not working right.

I loved my experience at Drivetime. Tyler was very helpful and fantastic. The sales process was simple and I felt like I mattered to them.

I am pleased.

They were very helpful during our experience. Sean was a great salesperson, helped us thru all the steps and even helped trade in our clunker and we very happy with our ride!

2011 Ford Taurus SE purchase - My sales rep CrisJon & the entire staff was friendly & helpful. Car shopping can be a tiresome task with sales staff pressure just to make the sale. At Montclair DriveTime it became a hassle free experience!

My experience has been bad. I have roaches in my car. I had it detailed at a price of 37$, bought bug spray, bought bug defogger, they are still in my car.. Called DriveTime because I was past my one day return policy. They can clean it again and defog for me. They transferred to lease dept. Lease dept was nice. Lannie said to call back Monday for escalated dept of warranty. I've been crying since yesterday and feel nasty. I can't even put my grandchildren or kids in the car. I pray someone can help me and put me in a different, better, clean car.

Satisfied Customer. Everyone was friendly and didn't waste a lot of my time. Thanks.

We had a good experience with DriveTime and the salespeople. We test drove 3 cars with Michael and he was very informative and funny. Abby was the closer and was very informative and explained everything that I was signing. I am reserving my review on the functionality and capability of my purchase for a few months.

The staff was warm, friendly and very helpful. I walked in to the dealership not knowing for sure what kind of vehicle I would be happy with. After listening to me the salesman showed me a few vehicles that he thought I might like. Since gas mileage was my main concern I finally settled on a 2008 Dodge Caliber.

Hello, my name is Cinnamon. DriveTime treated me wonderful. I love my car. Thanks!! Kudos to Olivia, Bawb, Brandon **, and Terry. Good people. Thanks DriveTime. I will definitely recommend you. Peace out.

Everyone here was friendly, and went above and beyond to help.

I purchased a Hyundai Sonata, everything was great. The only thing I would suggest is they wash the cars that have been sitting on the lot for awhile before the customer leaves.

Mr. David ** was the best car sales rep I've ever had. He was patient, helpful and attentive to what I needed. Everyone in the Laurel office was helpful and very upbeat.

Drivetime did a wonderful job. I am so excited and everything went smoothly as planned. Thanks a lot. They did great.

Advice: Understand that DT is a business not a manufacturer of vehicles. Some manufacturers make crappy cars, do your research and don't buy that car from DT or any other company. Also, understand that them not negotiating the price is NOT a perk for you, but do negotiate your interest rate. I saw the car I wanted same van for 15k. I paid 18k for it at DT because I have bad credit. Please do not buy their low jack service or any of those other "services." They have a low jack on your car already so don't allow them to charge you to repo your car if they may ever need to do so.

Let me be clear. The salesman and manager at the Albuquerque did a great job. At the corporate level there is no concern about the customer who has already purchased. When I bought the truck the engine light turn on the next day. I was lucky to get it to turn off just for the emission. I took the truck to the mechanic and DriveTime said it was not covered. Wow sounds like a (lemon). Only a month after purchase.

I bought my 2013 Chevy Impala from DriveTime 17 days ago. It has major transmission problems. The front left tire had 70 psi in it, and I was told by the mechanic that has my car that the tires are done in the front - 17 days I've had the car. The sales people assured me "3 times the state recommended tire tread," another fabrication. 2 hours on the phone and 5 departments later, I get a smug rep who will see how they can help after the mechanic gets them the info. Talked to the mechanic who says they already have all of this info. Contacting an attorney presently. Save yourself the hassle and go to JD Byrider. These salespeople are not there to help you. Worst experience ever by folks that just keep passing the buck. More to come as this unfolds to help others who may be in a similar situation with DriveTime. Terrible.